Ram Automobile Repairs
Ram Automobile Repairs

Ram Automobile Repairs

If you're looking for help fixing your Ram Automobile, look no further! Our comprehensive Ram Automobile repair guide will explain common issues, provide tips, and maybe show you how to repair your vehicle.

Ram manufactures cars that owners have come to trust. Even a trustworthy autos require occasional maintenance or repair, however. If you’re in need of Ram Auto repair from experienced professionals, your local Auto Helper can help.

Too Much Oil Consumption 
You don't want your car burning through oil. This will require you to refill it more often and may also be an indication of some serious engine issues. In most situations, burning through irregular amounts of oil is due to worn valve guides or piston rings. Valve seals may also be contributing to the issue. A car that burns through oil isn't difficult to diagnose. It's easy to see with your own eyes. If you pop the hood of your vehicle while the car is on and see a blue-colored smoke coming from the engine, it's usually a sign that you're going through excessive amounts of oil. And while you can just get into the habit of refilling the oil to normal levels every so often, it's not always the best habit to get into. That's because it'll likely lead to an engine that runs rougher due to irregular amounts of oil passing through the cylinders. 

Warning Lights on the Dash   
Pretty much every modern car today runs on some sort of computer to help with emissions, troubleshooting, and the regulation of components. Thus, when you get warning lights on a car, it's not always a cause for serious concern. Sure, a warning light indicates an issue, but it also indicates that your car's computer is working properly and is aware of the problem. Rectifying the issue will depend on what the symbols being displayed are; a busted globe can trigger a warning light just as easily as the failure of a mechanical component like a water pump, which could trigger the dreaded 'check engine light'. Fortunately, the warning light makes it easy to diagnose a problem and you can use your judgment and experience to determine if it can be rectified at home.   

Alternator Failure 
The alternator essentially serves as the terminal that helps power your battery as you drive and distribute power to the various electrical systems of your vehicle as you're in gear. So, when an alternator goes bad, you're certain to know it. A dead battery, flickering or dimming headlights, or strange noises coming from your car can all indicate an issue with the alternator. If you suspect your alternator has gone bad, it's best to have the issue resolved immediately. That's because without an alternator, the vehicle will draw all of its energy from the battery, and this may cause the battery to drain and the vehicle to fail to start. Unfortunately, new alternators aren't cheap. 

Radiator Leaks 
Is your coolant level low? Do you regularly spot a pool of liquid underneath your vehicle once it has been parked for a while? If so, then you likely have a radiator leak. Radiator leaks are most often caused by one thing: corrosion. This is because radiators, their hoses, and the hose connections are apt to pick up sediment over time, which can cause the component to rust out and punch holes in the radiator. The best way to ensure the proper health of your radiator is to stick to the vehicle manufacturer's recommended radiator flush timelines. This will ensure the fresh coolant is added when necessary and work to remove sediment that builds up in the system over time. Radiator flushes don't need to be performed very often. Most manufacturers recommend doing it once every five years or 100,000 miles, whichever comes first. 

Transmission Problems 
Outside of your engine, the transmission is the most important component that you'll find under the hood of any vehicle. In fact, in some vehicle drivetrains, replacing the transmission costs even more than replacing an engine. Some of the most common transmission problems are noticeable lapses in gear changes, grinding during gear changes, a burning smell, and gears slipping. One key thing you need to do to take care of your transmission is regularly changing the fluid at the manufacturer's suggested intervals. The fluid helps keep the transmission cool and helps serve as a lubricant between its various components to keep it running smoothly. 

Dead Battery 
Whether it's repeated cold weather sucking the juice out of your car's battery or you're using it to power something else, dead batteries are one of the most common and easiest things to troubleshoot when it comes to car problems. If the battery's juice is just depleted, simply using some jumper cables to jump-start your vehicle should resolve the issue. Most car batteries last about four years on average but can last for up to seven. Most mechanics, auto service centers, and specialty automotive stores will check your battery free of charge to assess it upon request and help you determine if you need a new one. Otherwise, you may learn of a dead battery the hard way when your car won't turn over. 

SOURCE: https://gomechanic.in/blog/common-car-problems/



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Product Reviews:

I bought a 2010 Dodge Ram 2500 in 2010 basically because it looked decent e
I bought a 2010 Dodge Ram 2500 in 2010 basically because it looked decent enough and price was less than a Ford or even Chevy. I did this even though many people told me not to due to their experience with problems with owning the truck. Also was told the MPG was far lower than other similar trucks in same weight class. Needless to say I ignored this advice and went ahead and bought it. Now 40,000 miles later and 4 1/2 years I am regretting my purchase. Keep in mind too I am not even pulling a trailer and using it for around town driving. First year I noticed I was getting overall 9 MPG overall which in this day and age is a disgrace. Also the sheet metal is very thin on truck bed. They I guess saved a lot of money here but you will get dent if you lean into in with your clothes. Again no other truck that I have owned does this. Fast forward now to 2014 and the real horror of the lack of quality comes out. In the last two months my window switches and door lock controls on drivers door broke, the gauge that measures outdoor temperature stopped working and the Cup holder broke internally somehow (no outside damage whatsoever just a poorly made device). Well I brought it to Dodge and they see you coming and are trained to hit you hard when you come in the door. Those three little things cost well over 1000 to fix!! Dodge makes parts cheaply and then profits when you come in to fix them. These parts should never break and its criminal IMO when they do break that Dodge hits you so hard to fix them. Also a wire became broken or loose somehow around my license plate and the light wont work. Service tech gleefully calls and says it wont pass inspection without light and says it cost 300 to fix this since access is so hard. I complain. He listens surly just thinking about nothing but his commission or his pay. I took up snow plowing this year in 2015. I have plowed for 15 years with Ford trucks never a problem. That of course all changed here with two hrs into snow plowing with this truck. It became stuck in 4 low and never came out of it till endless attempts. Also I backed into a snowbank muffler clamps and all bent and broke. Again 15 years backing into snowbanks with Ford trucks this never happened. They are reinforced, placed correctly and strong. Not the case with my Dodge - cost I think 500 to fix.This Dodge 2500 is the worst truck have ever owned, its built like a car and they put their heavy duty badge on it for a reason - I have no idea. I will never buy a Dodge truck again nor will anyone in my family or more. I almost did forget when I went to shop for all this serviceman of course tells my transmission fluid and power steering fluid dirty and need to be changed all for another approx 700!! All marked up through the roof, high commissions for service manager? What do you think? I inform him that manual says change transmission fluid at 60k and only if pulling trailer. I am at 42k and no trailer lol. I pass on fluids and get rimmed pretty hard for all else.Really shifty this hole Dodge company.... Oh the line when I pulled up for service was twenty deep.. All SUV, Trucks and cars waiting to be fixed and all looked relatively new too. Big moneymaker for Dodge and Jeep, they build inferior cars and trucks of low quality and profit as us dumb folks parade in to get them fixed. Never again for me!!
Published: March 27, 2015
David of Hauppaug, NY
Source: consumeraffairs.com

Bought my Laramie in April 2014. Always was a Ford man - decided to try the
Bought my Laramie in April 2014. Always was a Ford man - decided to try the Cummins. Bought brand new and wow this is the biggest letdown of my life. Since the second week of buying both front seats came apart at the fasteners and as of 8/21/14 I am waiting for the okay to replace them from Chrysler. The fourth week came around with a check engine light on so with broken seats that ripped my wifes dress I took it to the dealer. They said they cant figure out the code it produced so they just reset it. Two weeks later it was on again along with def service at dealer also tire pressure monitor system failed and the data radio has lost all presets and cuts in and out. Took to another dealer and they said theyre ordering parts and the radio had a recall. One month later came out from work to drive the two hour ride home from work - truck wont start, had to wait for tow truck. Now I am at a third dealership with my 68 thousand dollar truck chained down to a tow truck and I repeat the process of explaining the broken seats check engine light def service light tire monitoring needs service radio data system is still broke after the first recall etc. They call me a week later saying it is all fixed...I drove the two hours back making my wife miss work because they wont issue a truck to borrow while yours is getting fixed. Show up and nothing is fixed but they ordered all the parts. The truck starts though but still has broken seats def service by dealer tire pressure monitoring service are all still there. They ordered parts and will call. They told me it was a loose battery connection. I laughed cause that was my first thought as I checked it being I am a local 12 heavy equipment mechanic for the last 18 years and had my service truck right there. They lie cause I was fed up and got the Chrysler resolution team involved, the day I was stranded two hours away from home not returning to my house until 2am 11 hours after my truck wouldnt start and my wife got off work and picked me up. I have owned the truck 7 months and have been to the dealer 7 times - nothing has been fixed, just ordered with no call backs. After this month Im giving it back to the bank and will have a repossession all because Chrysler fiat ram cares nothing about customer service or their disgusting product. To all my union brothers, dont buy a ram or dodge - it will be a disaster you wont ever recover from. Stick with the Rord super duty or Chevrolet, they wont leave you and yours helplessly stranded lost and confused in the dark.
Published: October 22, 2014
cody of Murrieta, CA
Source: consumeraffairs.com

On my 5th dodge vehicle. Never had any problems with any of them. I have a
On my 5th dodge vehicle. Never had any problems with any of them. I have a 2014 dodge ram crew 4 by 4 big horn hemi now just hit 10k miles. Good mpg for a big motor. Can even feel the 4000 pound being pulled by it. Great in the snow. Great truck and I still can do the regular maintenance myself.
Published: August 8, 2014
peter of Maplewood, MN
Source: consumeraffairs.com

I have a 2007 Dodge Ram 1500 4x4 that I bought brand new. Since I have had
I have a 2007 Dodge Ram 1500 4x4 that I bought brand new. Since I have had the truck, several components have failed-- transmission wiring, emission control system, wheel bearings, tail light wiring, control module, powering steering pump, transfer case and now the ignition.This was my first brand new truck to own and it turns out to be a lemon that Dodge does not care about or will do anything about. I have talked to several individuals through Dodge and they all seem not to care. I also have talked to many other people who own Dodge trucks and they told me that they will never own another Dodge product. This company has a long road ahead of it if some kind of action is not taken. And youre welcome Dodge for the taxpayers bailing you out.
Published: September 28, 2011
Brandon of Idabel, ok
Source: consumeraffairs.com

Brand New Truck with paint issues on the roof, inner door and metal shaving
Brand New Truck with paint issues on the roof, inner door and metal shavings under paint in the bed. After weeks of contacting them, they approved the roof and the bed but they denied the claim for the door even when the area had rust on it and I just own the truck for like two weeks. If your trucks rust in two weeks then is poor materials used on it. Before they approved the truck to get fix, I fix the bed. My guy repair all the paint and metal shavings. I decided to spray a bed liner since it would be the best option to keep the bed in good shape. I sent the receipt and now Dodge Chrysler is giving me a hint that they might denied the claim since I installed a bed liner on top of the repairs. Are you kidding me, you should be praising me since I fix it for way less that was approved initially.Crappy company, and by the way I had a 2007 Ram. I also own a charger and now have this problem on this Ram 2016 Laramie. Is incredible how they are risking a customer for a mere $597. This truck was 50K. Plus Im stuck with this truck with a major problem (roof paint), Dodge who is going to pay me for the value lost for a crappy paint job done by you. Im pretty sure this will come out on my truck report. Also if you have a problem with your dealer, then you are out of luck since they contact the dealer for everything. The dealer that I deal with is Arrigo Dodge in Fort Pierce FL. Good luck if you are in this area. They are as crappy as it gets. They are part of this problem since I took the truck for the pictures to them. They did not took my info so the case was just sitting there till I call them. Really mad customer
Published: March 27, 2017
Victor of Port St Lucie, FL
Source: consumeraffairs.com

My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short ti
My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short time I have a check engine light on and code says cat problems. I hope this is not true. Can someone help me?
Published: July 27, 2014
Kelly of Salt Lake City, UT
Source: consumeraffairs.com

On October 2015 I purchased this truck. The same day as I was driving I hea
On October 2015 I purchased this truck. The same day as I was driving I heard a high to low rumbling noise. Took it back to dealer for service. Changed front axle shaft, noise continues. After 3rd time to dealer, they contacted Chrysler and were told this noise was normal. Very annoying noise at 70 mi an hour. Traded in a 2012 Ram, no problem with noise (both trucks are 5.7L, 4x4s). Has anyone had this problem? Help! Annoyed in Chicago.
Published: December 25, 2015
jorge of Chicago, IL
Source: consumeraffairs.com

Dodge Ram 1500 Ecodiesel defective. R 51 recall from Chrysler. The charge a
Dodge Ram 1500 Ecodiesel defective. R 51 recall from Chrysler. The charge air cooler freezes up on these trucks. Chryslers solution is to put a tarp over your grill when the weather temperature is at a sustained 30 or lower temperature. Thats not an acceptable solution to the problem. Chrysler has no solution to the problem, instead they give you a tarp to put on the grill. Good luck trying to put that on in 30 weather. Do not accept the so-called solution to this problem. Contact a lemon law attorney as they do these cases on a contingency basis. It shouldnt cost you nothing to hire an attorney. I expect the class action suit against the Chrysler idiots.
Published: November 23, 2015
Robert of Ligonier, PA
Source: consumeraffairs.com

2016 Ram 3500 Diesel - Horrible front end vibration on delivery. According
2016 Ram 3500 Diesel - Horrible front end vibration on delivery. According to the FINDLAY RAM dealer in Post Falls Idaho where I bought it, it is normal for the front to vibrate your fillings out. Vehicle dangerously cut out pulling out onto the highway/road. Took it to the same dealership 3 times and they couldnt figure it out (I checked the transmission fluid and it was a full quart low).The computer went completely crazy making every single gauge go crazy, and warning light flash continuously. She drove it straight back to the dealer and it wouldnt start again. They had to give her a loaner car and couldnt get their diagnostic machine to even talk to it. Out of the blue it magically works again a day or two later, but since no code was thrown they didnt fix anything.Engine is now knocking like crazy on acceleration (taken it to the dealership 4 times) and the same dealership says its not a problem and that if I throw a rod out of the bottom of the engine while on vacation, warranty will cover it. This is a brand new 67 thousand dollar truck... and all of this has happened in the first 5000 miles. I am now at 8000 miles and couldnt be more disappointed with the brand, the dealership, and RAM care. Now I am going to have to get a lawyer to get this resolved.
Published: January 27, 2017
Ryan of Rathdrum, ID
Source: consumeraffairs.com

I purchased a new Ram 1500 from Buckeye Chrysler in Shelby, Ohio and Ive ha
I purchased a new Ram 1500 from Buckeye Chrysler in Shelby, Ohio and Ive had to make 4 trips so far in a month because of problems. They tore out the transmission and replaced the torque converter and flex plate because of a rattling sound and it still isnt fixed and now it has paint peeling and bubbling on the driver’s door which they took pictures and said they have to get approval before fixing when clearly its Chryslers fault. Steer clear of the 2015 Ram, this was my first and last Chrysler product and I contacted Chrysler for them to buy back the truck.
Published: October 24, 2015
Phillip of Galion, OH
Source: consumeraffairs.com

I go for a test drive for Ram 1500 new model 2019. It was amazing and I lik
I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didnt release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didnt have too much support from manager there due to my credit history.
Published: December 7, 2019
Hatem of Richmond, TX
Source: consumeraffairs.com

I have a 2008 3500 dually. I had bought the vehicle new. The dealership whe
I have a 2008 3500 dually. I had bought the vehicle new. The dealership where I had purchased it from is 65 West of St. Louis, MO. When I purchased it, they had a special for free oil changes. So, the dealer had done all the oil changes on this truck until it hit 50,000 miles. There is a sticker on the support beam by the radiator that states that the front drive shaft should be lubed at each oil change. There is also a note in the owners manual that states that the drive shaft should be lubed. There is no zert fitting for the drive shaft and Dodge claims that it should be there, but they will not do anything about it. Dodge has taken the attitude of too bad, so sad.I had started to hear a metal grinding noise coming from the front end of the truck. I took it in to the dealership and they told me that the ball joints were bad. Lucky I had purchased the extended warranty. The warranty company did pay to have it replaced but the tech failed to drive it or check the wheel bearing. So now I have to take it back to the dealer and in hopes that the warranty company will honor it. The vehicle now has over 100,000 miles on it. I bought it only because of it having a Cummins engine.
Published: June 16, 2012
Walt of Saint Louis , MO
Source: consumeraffairs.com

Paint flaking and rusting on pinch weld. Truck is 9 weeks old and 1780 mile
Paint flaking and rusting on pinch weld. Truck is 9 weeks old and 1780 miles. (hasnt even had its 1st oil change) When washing the truck I noticed paint flaking and rust appearing on lower body. I immediately took it to the dealership and they refuse to repair it until it becomes a HOLE?? I will never purchase a Chrysler product again. I will be looking at the 2015 F150 with the aluminum body. Very disappointed.
Published: April 22, 2015
Michael of Deltona, FL
Source: consumeraffairs.com

I purchased a 2008 Dodge Ram 2500 5.7 HEMI Quad Cab with 30,000 miles. It w
I purchased a 2008 Dodge Ram 2500 5.7 HEMI Quad Cab with 30,000 miles. It was a big purchase for me so I couldnt afford costly repairs. Well, I picked the wrong truck for that! Within the first year the truck spent a lot of time at a couple different dealers getting the dodge kinks out of it. A steering box, steering pump, 2 sets of ball joints, 2 sets of axle joints, front bearings, lower control arms, front cv drive shaft, 2 tie rod ends, clutch and flywheel, front Y pipe and sensors, wheel hub assemblies and other odds and ends. Now after so much work the steering is soo tight that every small move on the steering wheel the truck swerves in that direction and will not center itself. To add icing on the cake, even though I took good care of the body and kept it washed and waxed constantly, the clear coat is peeling off of the roof and top of the doors and rust bubbles are showing up everywhere. I drove it daily for 2 years until I parked it because I can not afford to keep repairing it or keeping the 14mpg engine fueled up. I spent hours talking to warranty reps and Chrysler and I would have been better off talking to my dog. I am simply just waiting until it is paid down enough to part with it and never look back. 2 1/2 years of nightmares and family loaners. $30K truck and I dont even trust it to haul my family.
Published: May 30, 2014
Rick of Toronto, OH
Source: consumeraffairs.com

For the past two months, my truck has been in and out of three different de
For the past two months, my truck has been in and out of three different dealerships. The truck stalls randomly. When it does, I lose steering and brakes. I have paid over $2000.00 in repairs and now the dealership wants another $1000.00 and said it might not fix the problem. Chrysler has been notified because the truck went into a ditch because of the steering and brakes went out when it stalled. The mechanic also notified Chrysler because they couldnt figure out what the problem is. Today Chrysler told me that there is nothing they will do and the only thing I can do is pay or trade/sell the truck because it is an 03 with 107000 miles. I have owned the truck for one year and three months. I understand that it is used and there is no warranty but when three dealerships and Chrysler techs cant figure out the problem, I think Chrysler should do more than what they are. I think that this is a very big safety issue and they would want to make sure that it was taken care of but it seems as if their only concern is for me to pay more money.
Published: January 10, 2014
John of Cambridge , OH
Source: consumeraffairs.com

2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicl
2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicle used from a Chevy dealership with 46000 miles on it. At 50000 miles I had a violent wobble that started at the right side of the vehicle, spreading to the left, then moved to the back of vehicle. This wobble shook all in the cab of the truck. I returned the vehicle to the dealership where it was purchased in April 2011. There was no problem found with the front of the vehicle, so the dealership contacted a local Chrysler dealership that had no knowledge of known front end problems but suggested it could be caused by a worn tire. This dealer rotated the tires, balanced, and did a front-end alignment, which was covered by an extended warranty I had purchased; yet no failed components were found. This death wobble (as shown on the net) continued and at the present time it is at a Chrysler dealership. I have been contacted by the business stating they found no failed components, so the insurance will not cover any repairs; but the dealership feels it is the steering box linkage, which can be replaced at one thousand dollars (my cost) without a guarantee that it will fix the problem. Chrysler has known about the problem for years and has not come up with a solution to a poor design and will not assist in any repairs. The problem is covered in issue #74 of the TDR (Turbo Diesel Resource) where it talks about possible repairs and after-market business, such a Genos Garage, where they are marketing a BD steering box stabilizer which they state “will eliminate the wobble.” I checked with the NTSB for complaints, only to be advised there have been no deaths reported caused by this wobble. I want consumers to use caution when purchasing a used vehicle 2500 or 3500 Dodge Ram, but I also know that all vehicles does not have the problem or just not reported.
Published: December 30, 2011
Gary of Arnold, MO
Source: consumeraffairs.com

I took my truck in to remedy the MIL light. The dealer (Somerset Jeep/Chrys
I took my truck in to remedy the MIL light. The dealer (Somerset Jeep/Chrysler) took the transmission all apart and then told me they cant get the parts to fix it. I called a dealer that told me the parts are readily available. Now the repair shop wont answer my calls. I explained to them I cant be without a truck as Im a building contractor, but to no avail. Off the record, a parts man who told me the parts are available said that because its a warranty work, there is no money in it for them. Well, there wont be any money in it for them when I buy my next new truck either. A Ford!
Published: May 30, 2012
Jim of Tiverton, RI
Source: consumeraffairs.com

Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. I
Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. Ive only had it 3 months and been to dealer twice each month since bought it. Windows had bubbles in them. Alignment issues - pulls to the right. Service manager said this is very common meant while my front tires are wearing out badly. Shimmy at steering wheel at hwy speeds. Service ABS system displays at every start. Told be service rep, basically not to expect much since most of these trucks i.e 2500 are all doing it that it will continue to have a pull on the alignment. Going in to dealer again tomorrow second time in one month for same issue on alignment.
Published: September 20, 2016
Noe of Vista, CA
Source: consumeraffairs.com

The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but oth
The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but other than that it has been very good. Its mainly just normal wear and tear, especially since its 13 years old. It was a 3500 dually 5.9L and had a gooseneck ball already in the back. Also, it must have been wrecked because the passenger door doesnt seat completely right so if its raining it does drip a little. The center console/seat is different material than the rest of the seats. But it has plenty of room in the cab for all of us. Nice being able to haul things especially our 5th wheel.
Published: June 12, 2018
Chrlsea of Houston, TX
Source: consumeraffairs.com

I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truc
I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truck has been serviced religiously. I purchased the vehicle because Cummins has a stellar reputation. Or so I thought. As soon as the warranty expired, the engine computer motherboard failed. The cost was $3,000.00 and it took three trips to the dealer to completely install the motherboard correctly. Hey, things happen, correct? Recently, I have had a consistent engine light on. At 70,000 miles, I took the vehicle in for service. After a diagnosis, the code of P2262 was the most prevalent code and it signifies a turbo failure. Replacement cost is $4,901.00. I called Dodge to express my concern and they refused to stand behind their product.While I have researched blogs and forums for a reasonable solution, at the end of the day, I have a Cummins diesel engine, with two major failures, before the vehicle turns 70,250 miles. This is an inferior product with an inferior organization (Chrysler-Dodge) standing behind it. Run, dont walk, away from FCA (Fiat Chrysler).
Published: July 26, 2017
Robert of Ponte Vedra Bch, FL
Source: consumeraffairs.com

Ram 1500 - A bunch of yellow lights came on, on the dash. I took it to the
Ram 1500 - A bunch of yellow lights came on, on the dash. I took it to the dealer and they found my front hubs are cracking and almost came completely apart! Does anyone know if this has been an issue with all of the problems associated with Dodge, Jeep, and Chrysler?
Published: September 17, 2015
Kcrancho of Milliken, CO
Source: consumeraffairs.com

2014 Ram truck with 6.7 engine. Terrible mileage, cruise control broken, SC
2014 Ram truck with 6.7 engine. Terrible mileage, cruise control broken, SCCR broken, terrible service. Uses too much DEF. Looking forward to selling this and buying back my old 5.9 simple engine.
Published: May 23, 2015
tom of Ashland, OR
Source: consumeraffairs.com

Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN.
Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN. In Oct. the 1st problems I had was with the steering & transmission. The truck would not steer straight down the road. I took the truck back to ODaniels 3 times before they found a bad tire, and it still doesnt drive like other ones I have driven. The tranny jerks when it shifts, sometimes it clunks in really bad. ODaniels said they could not find anything wrong. After taking the truck back several times, ODaniels informed me that Chrysler told them it is normal for the Dodge 2500 to jerk & clunk into gear, so theres nothing they can do. In the meantime my wife & I are smelling fumes, we blamed it on semis & other vehicles. Then we noticed fumes when there was nothing else around. The fumes got worse & they happen every 400 to 600 miles, I took truck back to ODaniels. They kept the truck for 2 weeks & drove it 100 miles. They said they could not reproduce the problem, therefore there is not anything wrong. We picked the truck up from ODaniels. Within 500 miles the truck put fumes in the cab, this time we had to stop and get out of the truck. I called ODaniels and they said it did not show up on the computer so they couldnt do anything. ODaniels said they would trade us our truck for a 2014 truck, if I would pay an additional 18,000 dollars. The consequence of that is that I am still driving a Dodge Ram with a jerky, clunking transmission and with fumes in the cab. I find it shameful that Chrysler does not care anymore than this about the consumers safety & health. There is a lot more to be said, but this is about as mild as I can make it.
Published: January 27, 2014
jerry of Hudson, IN
Source: consumeraffairs.com

We installed both a front and rear bumper replacement on a 2016 Dodge Ram.
We installed both a front and rear bumper replacement on a 2016 Dodge Ram. During the process we removed the sensors in the factory bumpers and reinstalled them in the aftermarket bumpers. The sensors failed to come back on so we sent it to the Dodge dealership for re-calibration. They discovered that six of the sensors had failed. The total bill will be just under $1000. How is it that these sensors are so sensitive that they cannot stand such a simple process as removal and re-installation? If these sensors are really this sensitive, they must be a faulty design and should be recalled.
Published: May 8, 2017
Jim of Miami, OK
Source: consumeraffairs.com

Transmission stopped shifting into 5 & 6 gears. Went from driving fine
Transmission stopped shifting into 5 & 6 gears. Went from driving fine one day, to not shifting the next. No pieces of anything in pan when put on new valve body. Diagnostics keep saying new tranny. Not sure if its related, but the dashboard indicator lights quit working after I had a new electric brake installed. Sometimes they flicker and go out, other times they are just gone. Sometimes they work fine for weeks and others they work for a couple minutes and only work again after I pull off the negative battery cables. The lights and turn signals all work, they just dont show it. And that electric brake is no longer working either.
Published: July 8, 2014
Libby of Cameron, TX
Source: consumeraffairs.com

Dodge is now my favorite over all the rest. It always started and ran good
Dodge is now my favorite over all the rest. It always started and ran good and I never had any problems with it. I liked the style and the fact that it was a diesel. I liked that it had a full back seat that my dogs could fit in comfortably. I liked the electric windows and seats and the rear window defrost was nice because my dogs tended to fog it up. I chose it because I liked the way it looked but I liked it so much that Ill get another one if I get a chance. It was very reliable and was the best truck I ever owned. I loved my truck. It was perfect to me.
Published: June 18, 2018
Ann of Houston, TX
Source: consumeraffairs.com

I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the
I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.
Published: December 15, 2019
Gary of Fairview, Texas
Source: consumeraffairs.com

Bought new 2500 Crew. 6.4 on spec sheet. Used 2qts of oil doing break-in, c
Bought new 2500 Crew. 6.4 on spec sheet. Used 2qts of oil doing break-in, continued to smoke at startup, Gets 8mpg. Dealer said all is normal! Worst truck I have ever owned. Traded back to Chevy. Expensive lesson. Come to find out they cost same as Ford and Chevy new but when its time to trade Ram, no one wants them. Lesson learned. Never again!
Published: December 9, 2018
Larry of Bennington, NE
Source: consumeraffairs.com

We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 wit
We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8,200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest Dodge dealership. This is how we ended up with our vehicle at Plaza Dodge dealership. We are getting the runaround from the service Dept (Jon) & warranty guy handling our case (Tim). They have had our vehicle for 3 weeks with no end in sight. Last week we were lied to by both Jon & Tim about what was wrong with it (saying it was the rear overrunning gear) and that parts had been ordered. On Monday this week Jon called and said that no parts have been ordered, in fact our transmission had not been taken apart or touched all last week. On Tuesday this week Jon called my husband and said now they believe it to be a seal in the transmission and have ordered parts but it will now be next week for them to come in. He then turned around and called me and said some parts had been ordered but some were on back order and he did not know when they would come in. This truck is not only our personal truck (we tow our camper with this for our son’s travel ball tournaments) but it is also my husbands company truck (we own Marsh Lawn Care). We need it back or answers. We only have had it since April 27. We bought it brand new from Cary Auto Mall. We called them on June 14 to see if they could help us since we had just bought it and were told “why would we help you, we are not reaping the benefits of the warranty work”. I think all Dodge Ram consumers should know how poorly the new trucks are built & how little help warranty company is in getting them back to you in a reasonable timeframe.
Published: July 5, 2018
Melissa of Fayetteville, NC
Source: consumeraffairs.com

I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on
I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on the maintenance you will truck that runs forever. My truck has a 6.5 lift kit and 37.5 inch tires. The lift kits are popular for blowing out u-joints, not my Dodge. Everyone you know in the last 10 years that I owned my Dodge that owned a Ford or Chevy, has purchased 2 or 3 new trucks since, but me I still have Ram tough, with 170,000 miles on it. I guarantee I never had it leave me stranded, no issues other my wear and tear. Its normal for things to need replacing. I maintain my gem by replacing tires, air filter, changing fluids on time, repairing rust, cleaning injectors etc. If you neglect your responsibility and something fails it isnt Dodges fault. You bought a Dodge for a reason. A Dodge is the only truck I will trust. Its nice to watch Ford owners complain that the tranny failed under 20,000 miles in a new truck as I sit back happy I have a Dodge.If the company is at fault, they tell you, Thats we have such a thing called recalls! I have a marketing degree, and I will use my skills to promote Dodge! Oh have I forgot to mention my Dodge was previously used in the mountains of Utah, and the previous owner rolled it, and amazingly after the roll the truck landed on all 4 wheels and it still drove off the mountain, thats when it was rebuilt and customized and I purchased it when it was 3 yrs old. You would think Dodge Ram is built tough! You think I would have had issues since but I havent! So stop your insulting and blaming Dodge for your negligence. What you all have to say about this! Keep it up Dodge. You rock!!!
Published: March 1, 2017
Kimberly of Wautoma, WI
Source: consumeraffairs.com

I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my
I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my retirement. I purchased the Diesel so it would last a long time. The motor failed three times in 20,700 miles. The state of North Carolina titled it as a Lemon. DO NOT PURCHASE THIS TRUCK. In addition Chrysler Customer Service lied to me on three (3) occasions, so do not trust them to make good on what they tell you. The old Chrysler is dead and the new owner Fiat is not to be trusted. Sell your Chrysler stock. The product appears to be a good price, the actual cost can not be calculated, I lost over $7,000 dollars over a 30 day period while I lived on the side of the road.
Published: June 30, 2017
Brent of Locust Grove, AK
Source: consumeraffairs.com

Well, after taking the hijacked vehicle into the dealer, they were just as
Well, after taking the hijacked vehicle into the dealer, they were just as puzzled as to why the truck popped the Service DEF, See Dealer message as according to their tech, the entire system checked out. Regardless, they performed a reset of the PCM and supposedly updated it to the latest version. Thus far the truck is running, but who knows if this issue will crop up again.In any case, my original rating has to stand as this is outrageous that they will put out into limp mode, on an otherwise perfectly running vehicle, after 200 miles. It would make sense to simply warn to correct the error or at least extend the range/speed to a more reasonable level.
Published: January 1, 1970
Seth of Colorado Springs, CO
Source: consumeraffairs.com

I have had my 2012 Dodge Ram 1500 Hemi for 6 months now. The first problem
I have had my 2012 Dodge Ram 1500 Hemi for 6 months now. The first problem is Sirius radio does not work all the time. It cuts off and on almost constantly. Second, and most troubling, is the transmission is not shifting properly from over drive (6th) down to any other setting. It takes about 5 to 10 seconds to respond, and while in cruise, it will delay downshifting while climbing an incline for as long as it takes to drop 5 to 7 miles per hour before it reacts. The other problem is first thing in the morning, the transmission will not go into reverse. You start the truck and drop it into reverse, and it just sits there. Put it back into park and wait about 1 to 3 minutes, and it goes into reverse but backs up so slowly that you would swear it was freezing outside.Next, the rear view mirror doesnt dim at night. Next, there is no road hazard warranty on the tires direct from Goodyear or the dealer, but they dont tell you that. Next, the truck was advertised to get 20 highway and 14 in town. My GMC truck got 21 on the highway, and this thing gets at best 13.8 MPG. I was told that the mileage should improve. I now have 38K on the truck, and fuel mileage has dropped to 9.2 MPG.Now to the best part. I have had this truck in my dealers face at least 1 week a month or more every month for the past 6 months (since purchased new), and the line Im being fed is that there is nothing wrong with my truck. Since it has not set a code, the dealer (and per Dodge) cannot change a part or spend their money correcting anything that isnt or doesnt break.I make my living with my truck. Im losing money every mile I drive with the fuel expenses. A friend of mine is getting 22 MPG with his truck (a new 2012 also). Any one with a 2012 Ram that is experiencing the fuel mileage problems I have seen, please contact me. I need 500 owners with verifiable fuel mileage concerns to start a class action suit against Dodge. I spent many years building and restoring cars, and Im tired of dealing with stupidity from these glorified parts changers (now called technicians, not mechanics) who cant find their ass without a code.
Published: June 23, 2012
Jimmy of Conroe, TX
Source: consumeraffairs.com

My drivers side airbag deployed in my 1995 Dodge Ram 2500 as I was driving
My drivers side airbag deployed in my 1995 Dodge Ram 2500 as I was driving down the road on Monday. I did not hit anything; it just deployed. I spoke to Chrysler and they told me that because my truck is 17 years old that they are not going to do anything. They are not even interested in finding out why it happened? I know that there are thousands of these trucks still on the road and I think that it is ** of them to not care because of the age of the vehicle. My truck is in great shape and is well taken care of and I am very disturbed with the experience that I just had with them. This may make me think twice before buying another Dodge.
Published: May 9, 2012
Tasha of Zephyrhills, FL
Source: consumeraffairs.com

My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issu
My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issue coming in the doors. First dealer said it was my vent visors, still the same after they were removed. They had the truck for 5 days, said it was fixed and ready for pick up. So I took truck for ride, same issue as when it went in. Then the manager said he brought three trucks out and they all have the same wind noise. I told him then they should tell the buyer before they spend 60.000 for a truck that theyre buying a truck that is not very well sealed. Not impressed because I just traded in my 2013 with no wind noise whatsoever with 160.000 kms on it. Nobody wants to help. RAM JUNK, POOR QUALITY VEHICLE. Bumper to bumper warranty ya right. They write reviews that they are as quiet as a luxury car. Thats false advertisement.
Published: April 1, 2017
Brian of Val Therese, ON
Source: consumeraffairs.com

My 2012 Ram 1500 SLT is only used less than six months of every year and I
My 2012 Ram 1500 SLT is only used less than six months of every year and I have had two years yet the rear differential seal keeps going. Its been replaced twice and is leaking again in under six months since the last replacement. I requested they check that and the exhaust manifold last time it went in for repairs, and instead of doing so they suggested I buy a new truck, and when I refused their offer they continued to try to push me into it with numerous follow up calls. Needless to say they didnt even check why the seal keeps going just told me it was worn out and theres nothing that causes that, then told me the rattling noise was because I needed an oil change which had been done a month prior. Told them if thats what it was to do the oil change. After paying for another oil change and bringing my truck home I am still having the same issues, what do I do?
Published: July 29, 2015
Kim of Fort St John, BC
Source: consumeraffairs.com

My Dodge Ram had 500000 miles on it when I got rid of it. No disappointment
My Dodge Ram had 500000 miles on it when I got rid of it. No disappointments. I never replaced 1 injector, normal wear and tear. It went through brakes. Other than that, it was a great truck. All truck makers have little quirks, lights that burn out, front and back. Some switches, electrical.
Published: December 11, 2019
Martin of High Ridge, Mo.
Source: consumeraffairs.com

My wife and I own two Dodge Rams. A 2003/4.7 and a 2005/5.7. Recently, the
My wife and I own two Dodge Rams. A 2003/4.7 and a 2005/5.7. Recently, the 03 lost oil pressure so I had a friend that is a mechanic trained by a Chevrolet dealer assist me in repairing my truck. We pulled the engine and took it apart to find that the oil pan was painted on the inside from the factory and the paint began to peel away plugging up the oil pickup causing the loss in oil pressure.I have built many older cars and have never had a oil pan that was painted on the inside. I am worried now that our 05 ram will have the same issue. I cannot, for the life of me, figure out why anyone would paint or use some type of coating on the inside of a oil pan. We have gone to great lengths to take very good care of our trucks and this truck has just under 90,000 miles on it.The good thing out of all of this is that I use Mobil 1 synthetic motor oil along with Z-MAX and after inspection of the engine, it seems that the engine is fine. I personally took a wire wheel and got all of the paint out of the oil pan along with a new oil pump and pickup other new parts and am putting the engine back in soon.I dont know how one might get compensated for this but it would be nice! The big question is how many people have had this issue and took there truck to be repaired just to be told that it was something else and paid a lot of money. Is their any way to find out about this issue and what if any that Dodge might do to fix this? How many other makes have coated oil pans?
Published: November 2, 2010
Anthony of El Cajon, CA
Source: consumeraffairs.com

Our Dodge Dakota began peeling its clear coat on the roof. Then it also hap
Our Dodge Dakota began peeling its clear coat on the roof. Then it also happened on the roof, and now there are also small patches in other areas. The truck needs to be painted to maintain a rust free paint protective base.
Published: February 24, 2012
James of Cape Cora, FL
Source: consumeraffairs.com

I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smoo
I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smooth. This truck is great for on and off road. This truck gets up and goes no hesitation. But I would make the dodge level. I dont like the fact that the front of the truck is approx 2 inches lower than the back suspension. I also would maybe put a nicer rim on this vehicle. Also the steering box should be changed in this vehicle. They have been known to cause issues like the death wobble. The slider also needs to be reinforced and a sturdier lock should be used. But I love the body style and comfort of the interior. And the overall appearance and performance of this vehicle. I love the engine sizes you can choose for your lifestyle. Dodge is a very reliable truck. And I chose this vehicle due to reputation of Dodge Ram Tough. Ive never had any problems with it.
Published: June 7, 2018
Marie of Philadelphia, PA
Source: consumeraffairs.com

I had an accident in my 2014 3500 Ram Dually. When getting an estimate they
I had an accident in my 2014 3500 Ram Dually. When getting an estimate they found the truck had been damaged previously & repaired. My truck is brand new. I went to Bluebonnet and asked why it wasnt disclosed to me since it was over $500 worth of damage & wanted compensation for selling me a damaged truck. They denied responsibility.
Published: May 11, 2015
Beth of New Braunfels, TX
Source: consumeraffairs.com

I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 act
I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 actual miles. Took it to our dodge dealer (Christophers Dodge) and upon running the computer was told that there was probable a clogged exhaust line and/or valves not working. Upon taking the truck in a week later was informed by Christophers Dodge that we had a completely plugged EGR Cooler and it would cost around $3200.00 to fix. This has been a problematic part with Chrysler and if replaced during the 5 year 100,000 miles warranty it would be paid for. Well since our vehicle falls out of the 5 year warranty period they would only reduce the cost of the labor. Even though the vehicle only has 17,000 miles and looks like it came off the showroom. We were informed we were not loyal customers since we had not done our oil changes there. So we ended up paying 2600.00 for the repair and in my opinion will never purchase another Chrysler product since they do not back their vehicles.
Published: August 12, 2014
Marsha of Denver, Other
Source: consumeraffairs.com

I bought the truck in May of last year with only 18000 miles on it. I chang
I bought the truck in May of last year with only 18000 miles on it. I changed the oil as soon as I bought it (DelVac Mobil 1, 15-40wt syn). Abt 3000 miles later I got the change oil soon message. So I changed it. Another 3000 mile goes by and I got the same message again, but this time I called my local Dodge Ram dealer (Huntington Beach). They told me that the 7500 mile oil change interval is just an approximation. I also noticed that when I drained the oil (into a 5 gal bucket) I noticed the oil level was abt an inch and a half from the top. The dip stick is hard to see if the oil level is higher than it should be. So I took notice to that, so now after another 3000 miles I took an oil sample via Quinn Cat. and it came back with low oil viscosity with an 8.5% of fuel in the oil. Ive tried to get help via my local Dodge dealership and all I got was No engine light, then we cant do anything. I don’t feel that any of what Ive explained is normal. Is there anything you can do to help. Well I got my truck back from Dodge and they told me that 8.5% fuel dilution is? Normal? I cant believe that. They also said that they did a comprehensive injector test. The only thing that I saw in the paperwork that they gave me was that the tech pulled the valve cover and looked at the injectors and stated he didnt see any leaks. Also the tech smelled in the engine, and it didnt smell of fuel. That, is as far as I can see is their BIG test. Anyway, my VIN is **. My oil change intervals are May 25, 2013, 18700 miles (That’s when I bought the truck), Aug 24, 2013, 22176 miles, Nov 17, 2013, 26659 miles (This is when I pulled over 4 1/2 gallons of oil/fuel mix out of the engine), Jan 21, 2014, 29732 miles (This is when I took the oil sample). Changed oil Mar 24, 2014, 32980 (Oil Sample 9% rule in oil), April 27, 2014 (Oil sample no results yet). Now, Im not the smartest cookie on the planet, but if I get 8.5% & 9% of fuel in the oil at only 3073 mile between oil changes, something is wrong (In my Opinion). Thanks for your time. VIN: **, Mileage: 35281, Servicing Dealer: Huntington Beach Dodge.
Published: July 4, 2014
Steven of Buena Park, CA
Source: consumeraffairs.com

The 2016 Ram 1500 Outdoorsman has exceeded my expectations for a pickup tru
The 2016 Ram 1500 Outdoorsman has exceeded my expectations for a pickup truck. I pull a 8000lb trailer with it and it performs beyond my expectations. Enough power to always have some reserve if needed. Pulled through the Rockies and engine oil and transmission fluid maintained normal temperatures despite working hard. The interior is the best of all the major trucks I looked at prior to purchasing it and the controls are all in locations easy to reach and utilize while driving. The ride is not stiff like the other trucks providing a more comfortable ride and the sway control is excellent which is important for heavy loads and trailering. All at a price $9,000.00 less than its competitors. I would recommend this vehicle to anybody who needs a truck.
Published: April 26, 2018
David of West Bend, WI
Source: consumeraffairs.com

2011 Dodge Ram 1500 - Gas pedal stuck while driving! Almost hit 3 cars and
2011 Dodge Ram 1500 - Gas pedal stuck while driving! Almost hit 3 cars and before it stopped!!! We are on vacation in Myrtle Beach SC. 7 hrs from home! Just read where other people had same problem. We need someone to pay attention!! There is a problem w/ these vehicles, which are high performance w a he I and can easily kill someone!!
Published: December 17, 2014
Susan of Charlottesville, VA
Source: consumeraffairs.com

We purchased a new Dodge Ram 1500, Big Horn Edition, complete towing packag
We purchased a new Dodge Ram 1500, Big Horn Edition, complete towing package/navigation. It has been in the dealer shop, quite a few times, more than any vehicle I have ever owned, navigation issues, tires worn out in 15,000 miles, can’t even roll down our back passenger windows without having your eardrums broken, the noise is horrendous, they say it fine, don’t roll down window. First time we opened rear window on cab, wouldn’t close, got everything in cab wet, they finally replaced cable after the third time at dealer, and I let “Everyone” in the dealership know of my disdain for my new truck. I have ticking issues now in my engine, they say its fine, its not!!! Then they checked my in cab filter during oil change, and they broke my filter box, I found pieces on floor after the oil change, they didn’t tell me, I went right back in with pieces in my hand, and they said, We will have to pull the whole dash out to fix/ replace it! I still am furious about this, I duct taped it all. Paint is so thin, I have chips in paint all over front, and sides!!! I had a 2009 Dodge Ram, with the 360 cu in in it, had 320,000 miles on it, only repair was a intake gasket and transmission valve replaced... NEW Is Not Better... Paid over $55,000 for a piece of junk, will never own another Dodge Ram again, I am done with bad trucks, bad service... Very frustrated.
Published: March 13, 2019
Tim of Sierra Vista, AZ
Source: consumeraffairs.com

2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light woul
2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light would be on and off. As of November 2012, the engine will not start. It has been to 3 dealers with no conclusion of the problem. The computer has been changed along with other items. Chrysler now claims that the engine is out of warranty because of bad fuel. Not to mention, the last dealer who had it left the motor disassembled and pieces missing. I highly recommend anyone going for a Chrysler or Dodge product to seriously reconsider. This vehicle is costing me tons of money with my business, and personal costs such as attorney fees, tow bills, rentals, and loss of work.
Published: May 27, 2013
Austin of Bayville, NY
Source: consumeraffairs.com

Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 m
Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!
Published: January 10, 2014
Gerri of Hilo, HI
Source: consumeraffairs.com

I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the
I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.
Published: March 8, 2020
B of Mabank, TX
Source: consumeraffairs.com

Ram 3500 diesel 2014 - 66k for the truck. 4 weeks in the shop to find out i
Ram 3500 diesel 2014 - 66k for the truck. 4 weeks in the shop to find out it has no power out of the hole. Strap a ratchet strap around the hitch and to a 4 inch tree truck wont do anything. Back over a 8x8 wood block truck wont do it. Pull my fifth wheel horse trailer 15k from a dead stop on a hill you will be backing down.....
Published: February 18, 2015
troy of St Paul, MN
Source: consumeraffairs.com

Bought a Ram 1500 big horn with HEMI in December 15. Around July, the tailg
Bought a Ram 1500 big horn with HEMI in December 15. Around July, the tailgate had started to fall open on its own. This had continually become worse, even happening a couple times when truck is sitting still. Called dealer and explained, told me there are no recalls for this. Has anyone also had this issue or know of a recall for this?
Published: October 25, 2016
John of Hampton Bays, NY
Source: consumeraffairs.com

2012 ram 1500 crew cab - Fantastic truck. I have owned F-150, Silverado, Tu
2012 ram 1500 crew cab - Fantastic truck. I have owned F-150, Silverado, Tundra, Tacoma and GMC. Amazing gas mileage for a big truck, 17-18 around town and 22-24 hwy. Zero problems, 40,000 miles on original tires, great highway cruiser on long trips. Great stereo. Good in snow, rain. Pulls trailers like they are not there.
Published: December 28, 2015
Fred of Coto De Caza, CA
Source: consumeraffairs.com

The vehicle has had vibration in the front end. Since purchase I had to rep
The vehicle has had vibration in the front end. Since purchase I had to replace the ball joints at 38,000 miles. Front end tire wear has forced premature purchase of tires. Def fuel problems have delayed travel plans twice. From my research I believe the front end issues should be a recall item. I have had the truck in service now 20 times and now have a CAR FAX history that is affecting the sale of the vehicle.
Published: December 13, 2016
Ernie of Colorado Springs, CO
Source: consumeraffairs.com

Bought this 2015 Ram with 24k on it and since that it has been only problem
Bought this 2015 Ram with 24k on it and since that it has been only problems. Truck has either engine (5.7L hemi on it) or transmission problems. It shakes and hard to start in morning and also, dont downshift in time, when it needs and the exhaust system rattle under the truck. And after a few seconds (30-40 to be precise) it downshift and truck moves. It also jerks the transmission. Downhill it wont change gears until you get to the bottom of the hill or if I step on gas to give more speed (crazy stuff). Also in reverse it make a pitch noise. Took to dealer a few times already but they keep saying they cant reproduce the problem. I suggest take a ride with mechanics. They denied. They update the software but no changes at all. If you buying a truck get a Toyota at least. It’s well-made.
Published: June 5, 2017
Rangel of Dedham, MA
Source: consumeraffairs.com

I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when
I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when it would suddenly stop while driving and start up again on its own. Not being able to accelerate from an intersection because it decided to stop and restart with a semi-truck coming is a bit scary. After several trips to the dealership where it was bought and no solution, I traded the vehicle in on a 2014 Dodge Ram 1500 Big Horn Diesel. Guess what? This truck does the same thing only more often. Of course, the dealership has no answer to the problem except that I must be driving with my foot on the brake, WRONG. What an experience to be going down the road pulling a racecar trailer and having the truck do its stop and start thing. Intersections are even more exciting. Come on Chrysler, how about getting things right before someone (including me) gets killed. Oh yes, the truck stopped and started 3 times within a 10 mile radius from our home to the local store yesterday. Now I have another piece of junk that I am paying the bank for and do not know how long it will be before it ever gets fixed or completely goes to H---. Since the 2011 had a Hemi and the 2014 has the new diesel engine, think it must be something else besides the engines???
Published: July 29, 2014
John of Marshall, WI
Source: consumeraffairs.com

Weve only had this since March 28th, 2017 - Over-Engineering is an understa
Weve only had this since March 28th, 2017 - Over-Engineering is an understatement. EPA has pretty much got us choked down. We bought this big boy to pull a 5th wheel, but thus far, we stay in the repair shop more than anywhere else. Check Engine Lights repeatedly on with O2 Sensors and EGR valve replacements have pretty much got us reconsidering our purchase. With the steering locking up from time to time, (were waiting on a recall,) we dont trust it to take us to the store, let alone on the road for pleasure. Its been anything but... We just had to have the Injection Pump replaced and that set us back 4k. We are on a wait and see list now for the O2 sensor to come on again and they will work towards faulty wiring harness possibly. We simply cant afford this for all of this poor design. My 1st Ram and wish I had our Ford back. We are NOW dealing with standing water in the back from leaking rear brake light that Ram has known about for YEARS, yet they dont correct poor engineering on that issue. We also have water pouring thru the rear sliding window and fixing to go get replacement seals and sweeps for that. We are hoping for a buyback on this monster. Please help us. Its really a bad thing when service technicians drop their heads and shake them when they see you coming AGAIN and they call you by name. SAD!!!
Published: September 20, 2017
Theresa of Spring Hill, FL
Source: consumeraffairs.com

Very poor customer service in regards to replacement of front seat padding
Very poor customer service in regards to replacement of front seat padding in my Ram 1500. The representative I spoke to said that it wouldnt be covered under warranty. They claim the seat padding was covered for 12 months or 12 thousand miles. The padding has broke down so far that it feels like youre sitting on the bars. They claim theyve known about this for 7 years but refused to do anything about the manufacturing process. In my opinion, Dodge doesnt care about customer safety or customer service. I highly doubt that I will buy another Dodge.
Published: October 16, 2015
James of Redding, CA
Source: consumeraffairs.com

My truck I bought brand new and less than two years was in for warranty wor
My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.
Published: December 12, 2019
Alfred of Brentwood, NY
Source: consumeraffairs.com

Comfortable to ride no matter how far. Feels safe and solid. Toss anything
Comfortable to ride no matter how far. Feels safe and solid. Toss anything we would like. Seems to be made very well. Looks good and when purchased had no rust like comparable Fords. The fords all had rust on frame and the Ram didnt. Overall better quality with the ram than with other brands drove. Seems more solid than the others.
Published: December 14, 2019
Andrea of Beaver Dam, WI
Source: consumeraffairs.com

I have already stated before about our exhaust filter issues (PDF). Thats b
I have already stated before about our exhaust filter issues (PDF). Thats been a journey. The truck still does not regenerate. Now, I wanted to note how dirty Chrysler plays their role. We were in a gravel drive to discover we needed our 4 wheel drive because they had some good gravel in drive. For us to discover the transfer case was out. Our 2015 5500 truck stayed in the shop for 31 days. I asked for a little help on downtime and Chrysler fights that they even go into my fb page to copy pics and any sayings I had posted to go up against me. Ok, now, were dealing with a shortage in the truck. And also at night LOTS of dampness and moisture gets in the truck. Our things inside even gets wet. We get sick. If you purchase a Dodge vehicle you are stuck with all issues. We never was offered extended warranty. I realize that and Chrysler turned us down. Said it was too late cause we had 65,000 miles on it. You know why they denied extended warranty? Because they know they sold us a lemon. And must I add... They go out of no way to make anything right. We also had problems with the hogshead leaking. That put us out of work for a while also. The transfer case was not replaced the front end. They just replaced gears. Which means later, all the metal that was grinder is going to cause more problems.
Published: February 25, 2016
Sharon of Lexington, NC
Source: consumeraffairs.com

We bought a 3500 Dodge Ram diesel truck with 22,000. We purchased an extend
We bought a 3500 Dodge Ram diesel truck with 22,000. We purchased an extended warranty for six years or 100,000 miles. Chrysler is refusing to honor the warranty.
Published: August 8, 2012
Christopher of Chatsworth, GA
Source: consumeraffairs.com

A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer ha
A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.
Published: January 11, 2016
Choncho of Dallas, TX
Source: consumeraffairs.com

Dodge truck 2014 Big Horn 5.7 - DANGER. Beware - Manufacture defect! Heater
Dodge truck 2014 Big Horn 5.7 - DANGER. Beware - Manufacture defect! Heater vent falls on and over gas pedal when driving. Went to dealer in Billings 3 times to fix - within a year. Finally got in auto accident due to vent on gas pedal. Dodge dealer says not their issue. Will not pay for damages. Took in for manufacture evaluation, they removed the heater vent. Horrible, Horrible, Horrible.
Published: September 14, 2017
loire of Billings, MT
Source: consumeraffairs.com

My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi f
My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!
Published: November 6, 2014
Michael of Bristol, TN
Source: consumeraffairs.com

2015 Ram 1500 Ecodiesel - Last fall our ECO was put in shop due to it viole
2015 Ram 1500 Ecodiesel - Last fall our ECO was put in shop due to it violently shaking and losing all power. The dealership told me my fuel system imploded due to bad fuel. Had the station tested where I last received fuel... No infractions found so $6,500 later the entire fuel system was replaced. This was with less than 20,000 miles on truck. Yesterday with 30,763 miles it caught fire and is Totalled! Im sure they will blame it on something they think we did but I will never ever own another Ram Ecodiesel! Im so disappointed! So many people having issues with these Ecodiesel yet Chrysler isnt stepping up!
Published: April 15, 2017
Debra of Lindale, TX
Source: consumeraffairs.com

The Dodge Ram of the Chrysler cars and trucks have performed in fuel econom
The Dodge Ram of the Chrysler cars and trucks have performed in fuel economy better then any other brand and I have the proof. I have had tried most of the cars and I know that dodge products are better.
Published: December 2, 2019
Leon of Highland, California
Source: consumeraffairs.com

I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch o
I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch of problems. It has only 40.000 km on it. I have to pump the brakes. The service advisor said this was normal. Both bumpers are rusting. I was told it is residual rust by the service advisor. The first time and the second time it was due to road sand and was not warrantied. The truck will do random horn honk and door lock at lights or just sitting parked. It wont do it at the dealer so it is my problem. Engine has bad chain and lifter noise after being parked for 3 to 5 days but the service advisor told me this is normal for that type of engine. After a few hours of driving it starts to get a right hub howl but it wont do it at the dealership so it is my problem until it breaks. After driving a few hours on the highways when you slow down for a light you get different cluck. But because it wont do it at the dealership it is my problem until it breaks. I have reported all this to Chrysler Canada but their answer is well if the dealer cant find it or wont do it at the dealership then wont do anything and the rusting bumpers is normal wear due to road conditions. I payed extra for extended warranty even tire warranty. If I hadnt pay the truck off I would have driven it back to the dealership and walked away. They tell me I can come down and trade it one.
Published: May 25, 2016
C of Kamloops, BC
Source: consumeraffairs.com

The last 2 Dodge pick up I have bought both had electrical problems. And I
The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.
Published: August 10, 2016
Kathern of Clinton, OK
Source: consumeraffairs.com

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2
I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl
Published: December 6, 2019
Stacy of Dallas, Texas
Source: consumeraffairs.com

Having multiple issues. Front struts are bad at 7000 miles. They tell me th
Having multiple issues. Front struts are bad at 7000 miles. They tell me theyre not. They agree that the transmission isnt shifting correctly but no codes no fix. Phantom antifreeze smell with no loss of coolant. 2000 miles into an oil change and checked the oil and it says add. Bucking on the highway with no solution found. Leased truck to purchase and now Im going to wind up losing my down payment because I cant drive a truck or put my kids in a truck thats this dangerously unreliable. Dealer looking at truck for the 4th time tomorrow. Well see how that goes.
Published: August 11, 2015
Brian of Toms River, NJ
Source: consumeraffairs.com

This is my second Ram and it will be the last. I needed a good reliable tru
This is my second Ram and it will be the last. I needed a good reliable truck since I travel for a living in it. So I purchased a brand 2014 Ram 1500 crew cab in June 2014. I have put 15k mile on it and love the room and performance of my truck. However, the 8 speed transmission has issues and was in shop for a day. Note: It took 3 weeks for the dealer to get the parts. Im not sure if it’s been fixed since I only got to drive it for about 3 weeks and then it had a major oil leak. I took it to my dealer on Dec. 19th and today is Jan. 3rd and I still do not have my truck. The dealership told me it would be 3 weeks, which is stupid! So, I contacted Dodge and they cannot give me a reason other than they are trying to locate a part. I was referred to a case manager whom hasnt returned any of my 4 calls. Also, I was given the part mgr. number at corp. office. Once again, No return phone calls. I like my truck but, I will not deal with this lack of service from Dodge Ram Trucks. My dealer has been great to deal with but this new V-6 has issue with the oil filter housing and the 8 speed transmission does too. I thought I was buying the truck of the year. But I made a big mistake. Buyer Beware. I wouldnt recommend anyone purchase this truck unless you are looking for trouble.
Published: January 3, 2015
MIKE of Henderonsville, TN
Source: consumeraffairs.com

I purchased my 2007 2500 diesel truck brand new from the dealership. After
I purchased my 2007 2500 diesel truck brand new from the dealership. After 3 months, the truck was in the shop for the first of many visits. By 40,000 miles, I had replaced the batteries 3 times, driver and passenger HUB assemblies, wheel seals and 4-wheel drive. By 60,000 miles, the transmission was blown. By 80,000, a death wobble had started that is unfixable. Its in the shop every 2 months for the same fix. This truck has been a piece since the first day. I have owned nothing but heavy duty trucks for hauling livestock and ranch life. I bought this truck because I was told you can get hundreds of thousands of miles on these engines! This truck hasnt even made it to 100k and trust me, it wont either.
Published: January 3, 2012
Cristal of Farmington , NM
Source: consumeraffairs.com

2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine
2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine bay area. Also lifters rattle like an old Ford truck I used to own. Took it in and was told it was normal. Not happy but what.
Published: September 20, 2018
Mel of Parshall, ND
Source: consumeraffairs.com

The only good part of my $53000 MSRP 2014 Longhorn is the look, everything
The only good part of my $53000 MSRP 2014 Longhorn is the look, everything else is crap. First warranty transmission replaced at 50000 miles. Second transmission replacement at 98000. Yep I was so lucky. First shift issues in 4WD about 25k in. Flywheel cracked at 110k. Hand (foot) brake issues at 111k. Console light started blinking at 50k. Remote start died at 80k. Backup camera works on and off since 60k. Fuel gauge which is inside the fuel pump was replaced at 90k. Now Remote door lock does not open doors Everytime. (Key and battery are fine.) I have been hoping that each repair is the last, however stuff just keeps breaking. Total junk.
Published: March 12, 2019
Alexander of Trenton, NJ
Source: consumeraffairs.com

I own a 2009 Dodge 2500 with 85,250 miles on it. While pulling a 28 foot 5t
I own a 2009 Dodge 2500 with 85,250 miles on it. While pulling a 28 foot 5th wheel trailer, the front brakes locked up while traveling down the freeway almost causing us to almost go into the ditch. We brought it to the dealership, and they found that all the rubber brake lines had failed on the truck. The rear brakes were not working at all and the front brakes had locked up. They stated that this is something that is showing up on some Dodge pickups. This is a huge safety concern that we feel needs to be addressed by Dodge.
Published: August 9, 2016
Scott of Mountian Iron, MN
Source: consumeraffairs.com

Bought the 2105 Ram Long Horn 2015 new 52,000.00. Had 4 recalls on it, not
Bought the 2105 Ram Long Horn 2015 new 52,000.00. Had 4 recalls on it, not counting this last problem which I will describe. While the vehicle was under warranty the vehicle locked up in the rear up position. Could not change it. Dealer finally changed out the pump motor in December of 2017. This is October of 2018 and the vehicle is doing the same thing. When the new pump was put in I was told the parts and labor were covered for 2 years. What they failed to tell me was once the original warranty expired, that pump and the labor are no longer covered. So the new pump they put in 10 months ago is now going to cost me over 2,000.00 and the truck has 34,000 miles on it. Well, I am now going to buy a Chevy truck, and I pray my wifes 2018 Dodge Challenger holds up. Chrysler has stuck it to this customer for the last time!!! Do not buy a Dodge truck with that inferior air suspension. The 2019 Dodge Ram has a recall on the rear end before you leave the sales floor, so you are now warned about this junk manufacturer and their junk product!
Published: October 16, 2018
Richard of Hurley, WI
Source: consumeraffairs.com

Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it
Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it for a couple months and it would not start. The fob would unlock the door and remotely start the truck but would not allow you to push the button to take over from remote start and drive. Finally got it started after approx. 1hr. The next morning took to dealer. Had it three days, replaced fobs. Worked for two weeks, happened again. Had to be towed. It has now been at the dealer for three weeks? They dont know what the problem is. Have replaced fobs again but no luck. Said it is a star case and engineers are working on it. Apparently that would make me feel so much better?I called Chrysler service and got absolutely no help AT ALL. What a joke. I have owned four dodges up till now, all bought new. Think this will be my last one. When I had the truck towed it took them four hours to get here. They gave me a rental to drive. Its a Ram, six cylinder that would not pull a trailer and does not even have a hitch. I spent over 50K on a truck and they give me a 20K replacement. What a joke!!! Has anyone else experienced this problem?
Published: July 28, 2015
Dennis of Sanger, TX
Source: consumeraffairs.com

On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dea
On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dealership at 100 Alexandria Pike, in Ft. Thomas, KY in response to not one but two recall announcements. After the dealership repaired the turn signal malfunction, I received a call telling me the lug nuts bloated and not easily coming off. I was then informed it would cost me $159.60 for new lug nuts and replacing. In view of the fact, I was there in response to a Chrysler recall to replace a hub bearing which required removing the wheels. It amazes me the dealer doesnt have a lug wrench to remove the original lug nuts. I discussed this with the service manager to see if this was an unusual occasion. The response was a yes. At that point, I began to suspect this is one of those dealer scam occurrences. I called the Chrysler Dodge Ram Case Management Group in Detroit. After playing telephone tag with a Leslee for week to finally get her to understand which Jeff Wyler dealership in KY and OH I had dealt with, she was very unsure of the next steps. I asked to speak to a manager. I talked to a man who was totally unfamiliar with the case and immediately took the corporate position that the lug nuts are out of warranty. I found that apprehensible. If Chrysler cant make a lug nut that lasts longer than one year, Im not surprised the American auto industry is in big trouble. A very discourteous woman got on the line and echoed the same thing. Just so you know, I currently own two Chrysler products. I also leased a Chrysler 300C about 4 years ago. In net, I have owned three Chrysler products in the past 4 years and was in fact looking at Jeep SUVs at that dealer for my wife. In conclusion, I am very angry about being ripped off by a dealer who doesnt own a usable lug wrench. Even more so, Im angry at a company like Chrysler that is so shortsighted you are willing to lose significant future business rather than correct what I believe is a very poor customer service decision. Unless I receive a full refund of $159.60, I will soon divest myself from the Dodge Stratus and the Ram 1500.
Published: March 5, 2012
Jerry of Falmouth, KY
Source: consumeraffairs.com

The Ram 2500 Alpine radio is great! Way better than the GMC boise system (n
The Ram 2500 Alpine radio is great! Way better than the GMC boise system (no highs no lows must be Boise) you heard the saying. Also power and towing are great on the Ram. I have 60,000 miles now and I am wondering why I bought the lifetime warranty. The only thing that has happened is I bought a Dcx tuner from a company online and it locked up the ecm and had to buy a new one because they knew I tried to install it and that obviously would not be covered under warranty. When I get oil changes we laugh about it now. I also like the seats, dash, the way the Taylor hooks up makes sense not like the GM who does not think about the ergonomic when they build a truck. Theirs is more like a car a crapy car. Also the GM is so quiet that I almost got t-boned by a ambulance. The suspension is so loose it feels like you can flip over if you turned hard. Its just not a real truck. Now Im not saying I dont like frills. My Ram has heated and cooled seats, front and back sunroof, all the frills the GM has and they work better. The GM people are rude, slick like an old TV car salesman. The Ram dealerships are normal regular people. Ram 5 stars, GM 0. Mad GM took the bailout your money you pay out of your check every week not tax money, your money.
Published: February 1, 2017
Rick of Ball Ground, GA
Source: consumeraffairs.com

2014 Ram 2500 exhaust issue 6.4 hemi - Part has had noise at cold start sin
2014 Ram 2500 exhaust issue 6.4 hemi - Part has had noise at cold start since about 300 miles. Chrysler doesnt seem to have much interest in fixing. Makes kinda squeal at cold start for about 3-5 minutes. First and last Chrysler product. Looks great and embarrassing to start cold.
Published: February 10, 2015
Tony of San Diego, CA
Source: consumeraffairs.com

A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend
A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend and was notified by my neighbor at 6:30 pm that my truck which had been parked since 4 pm was fully engulfed in flames. He held water from the garden hose on it until the VFD arrived to extinguish what was left. The end result is that from the cab forward, it is totally burned to the ground. With only liability insurance on it, its a total loss with no idea how it caught on fire. The point of origin looks to be from the drivers side fender well area under the hood. Ive heard numerous rumors of the fuse boxes shorting out, and/or the avs shorting out causing the fire. Thus far, Ive not seen or heard of any recall from Dodge. Can anyone guide me to the correct direction for restitution for my truck that was in great condition with many more miles of dependability left in it or so I thought? Is Dodge going to stand behind their product that has been proven by other owners to have this problem and make good for it? Or just keep taking our money for vehicles with a lifespan of maybe lasting long enough to pay them off before just having to dispose of it?
Published: July 2, 2013
Trent of Cleveland , TX
Source: consumeraffairs.com

I bought my 2017 Ram 2500 6.4 2/12 months ago. The truck when purchased had
I bought my 2017 Ram 2500 6.4 2/12 months ago. The truck when purchased had 11 miles in it. The day after I purchased the truck I started in driveway and noticed a puff of blue smoke. Went a couple days and noticed it 75% of the time. Called dealer with 200 miles on truck and they said to call them back at 500. It was just breaking in. I called them back at 500 and they said to give it until 1000 miles. At about 1500 miles I made them give me an appointment. It was over 2 quarts low on oil. They saw the smoke and topped it off. Now they have me doing an oil consumption test? Every 500 miles I have to go to dealer and they check it and top it off!It is averaging between a half a quart to 3/4 of a quart each time. They claim it is protocol that I have to do this up until 7500 miles! That nothing can be done until the break-in period but monitor it! This is insane! I have to drive to dealer every 500 miles. The truck is going to burn over 5 quarts before its first oil change! The warranty people on phone said this is normal protocol! Soooo over $40,000 on new truck, 5 quarts of oil per oil change and people coming up to me constantly telling me my brand new truck sure was smoking when I started it up (extremely embarrassing). Lesson learned.
Published: September 13, 2017
Josh of Boiling Springs, SC
Source: consumeraffairs.com

I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drov
I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if its illegal, and their pump is bad, shouldnt Dodge pay for it? Its not my fault or any other ECODIESEL drivers fault that they manufactured a faulting part. I think Im going to put a sign on my doors that read DONT BUY A DODGE...THEY WILL BREAK YOUR BANK.
Published: December 1, 2018
Johnny of Hattiesburg, MS
Source: consumeraffairs.com

2014 Ram 1500. 1000 miles after purchase. Horrible gear hunting between 2/3
2014 Ram 1500. 1000 miles after purchase. Horrible gear hunting between 2/3 - 3/4. Trans bangs at highway speed when you hit gas to pass. Trans sometimes revs with no power. Clunk first time you hit gas after start every time. Vibration in drive shaft felt in gas pedal at 2000rpms every time. Dealer acknowledged the issue with trans the first 2 times. I called Chrysler several times and they finally opened a star case and I went to a different dealer. Chrysler contacted dealer before I got there. Dealer would not let me ride along with tech. Surprise surprise.. Dealer and Chrysler came back and said the truck performs as designed. What a coincidence!!! I even showed them video of the issues. Test drive other Rams of the same year and model. There were nine of these issues as it was when I first bought mine.I guess Chrysler should advertise our vehicles perform horribly after 1000 miles by design. Lemon law process started. Never ever trust this company to honor warranties. They have the longest warranty on trucks because they dont honor it.
Published: May 16, 2015
anthony of Flanders , NJ
Source: consumeraffairs.com

I bought the truck used from a Dodge dealership. Used it. Had 58,000 miles
I bought the truck used from a Dodge dealership. Used it. Had 58,000 miles on it. I was shocked I got the loan so I planned on keeping the truck for a while. When it hit 102,000 miles (out of nowhere!) I lose the transfer case and the transmission (and I never abused the truck). Actually bought a new transfer case from dodge. Cost me $3,500 and cost me the same for the transmission I had rebuilt. 30,000 miles later the same thing happen to me. I lose both of them. To make a long story short I replaced 3 transmissions and 3 transfer cases.Got the same thing from dodge about transfer case out of warranty. I swear there was a defect in the truck when it was made, I took it to good people not on backyard mechanics. No one to this day could figure out why. I would of placed a suit against dodge for all the money I spent because trucks just dont do that. The truck was never wrecked either. Last winter I put a Jasper trany and Jasper transfer case in it. Had my truck maintained all the time. Last Nov. I had to change everything because it blew out dry shafts muffler pipes. It vibrating and no one can figure it out. WELL I am extremely happy to say I got another loan and I bought me a Ford F250 Super Duty. I will never buy a Dodge Ram ever again. They would have to give it to me for me drive it.
Published: January 25, 2017
Joyce of Waynesburg, PA
Source: consumeraffairs.com

My new Ram 1500 started having a burnt oil smell coming through the vents a
My new Ram 1500 started having a burnt oil smell coming through the vents at about 400 miles. It is worse when sitting still or at an idle. Been to local dealer with no luck. I was told there is no issue, its a new truck. Opened up a case with Chrysler and my case worker told me that dealer advised him I should take it back to original dealer. Original dealer could find nothing. Changed the oil, first change at the dealer. Same issue once I got back home and came to a stop. It was bad enough that the burnt oil smell released into the air of my 2.5 car garage. An half hour later my entire garage smelled like burnt oil.
Published: March 28, 2015
Todd of Michigan, MI
Source: consumeraffairs.com

On the 20th of June 2013, I took a trip to West Virginia for a family emerg
On the 20th of June 2013, I took a trip to West Virginia for a family emergency (597 miles one way). I fought my truck the entire way. Whenever I came up on a bridge with an expansion joint, I just held on for the ride and wait for the wobble to cease. My truck is a 2011 Ram 3500 DRW with the Cummins VIN # **. When I left, I had 12,200 miles on it. The truck now has 13,321 miles on it. This is also causing excessive wear on the front tires. When I left West Virginia to come home on the 23rd, my front tire pressure was 70 psi. I stopped at the halfway point at a rest area after experiencing a bad death wobble. I checked the front tire pressure. It was at 75 psi (higher due to heat). I dropped the air pressure down to 65 psi in hopes to ease the death wobble. Back on the road again, it seemed to help a little. The wobble was still there, but not as serious. After another hour or so on the road, the wobble came back, and I stopped again and checked tires. Front was at 68 psi. I dropped it down to 60 psi and started driving again. This time the pressure did not help the death wobble, and thank God for traffic in the city. I was forced to drive under 20 mph through the city.I made it to the Interstate 495 (LIE), started off in heavy traffic, moving about 20 mph. Traffic started clear around exit 35-36, then I hit a bump with the right front tire and all hell broke loose. I was doing 40 mph at this time. The truck front end started to violently shake and then the rear started to bounce. I was in the center lane when this happened with traffic on all sides. I applied the brakes and tried to steer to the right. The truck continued to go straight and then started to go sideways to the left. Once my speed dropped below 5 mph is when I regained control of my truck and then pulled off at exit 37. I turned around, got on the northbound side and stopped at a Gulf gas station and called roadside assistance. This is the 23rd of June, and 45 miles away from home. I hit a bump/pothole and the truck started shaking violently. The truck went sideways in the road. This time was the worst. I was sideways in the road, in heavy traffic on the Long Island Expressway. This incident was terrifying and almost caused a serious accident. Are they (Chrysler/Ram) waiting for someone to die?I called Chrysler Roadside Assistance and they would only tow my vehicle to one of their locations, not my dealer or my house. They named a few, and since I am not from this area, I choose the one they listed in Hempstead, NY because I knew where Hempstead was. The dealer was Garden City Jeep. On 24 June 2013, I called Garden City to check on my truck. They did not look at it today. On 25 June 2013, I called Garden City to check on my truck. Service rep said mechanic took truck for test drive and everything was okay. Service rep said they will look at the front end once their lift is available. I have been without my truck since the 23rd of June 2013. I called the dealer today and he made a comment that they do not normally work on heavy duty trucks but started reviewing the problem. He made the statement that When I bottomed out, I never said that... I said no, my truck had the Death Wobble, and explained to him that I never said that I bottomed out. It is going on day 4, still without truck, and now the dealer is talking about taking it to another dealer. The reason for this is my truck will not fit on their lift. This is an ongoing problem with the Ram Trucks. Are you waiting for someone to die in an accident? I am a heart patient and you came close to having a death on your hands. This has shaken me up so much that I do not want to drive the truck home. What would have happened if I was towing my camper? Here are some of my issues: First, my truck was taken to a Chrysler Dealer that does not work on Heavy Duty Trucks. Tow truck that was set up by Chrysler Road Assistance had to swap trucks when he found out it was a 3,500 dually. This caused a delay on his arrival. Service manager said mechanic test-drove and found nothing wrong. Service manager said they checked the front end and everything looked okay. Service manager said my truck would not fit on their lift. So how did they check my truck out?On June 26, 2013 at 1400H, I called Ram Customer Asst. and spoke with Christa. She is going to have my truck taken to a dealer that is capable of working on the heavy duty trucks. I asked if she could take it back to Port Jeff. She will call me back and let me know. On June 26, 2013 at 1715H, I checked home answering machine; message from Christa (Ram Assist) said they were taking my truck to Westbury. They refused to take it back to Port Jeff where I purchased the truck. June 27, 2013 at 0800H, this is day four (4) without my truck. Chrysler Assistance originally towed my truck to a dealer that was not equipped to work on my truck. Now, I have to start over again with a new service rep. My opinion is Ram is collecting all the information with respect to the years/models, and then they will post a recall, or in my case, fix it quietly when the truck goes to the shop for the wobble. At 0930H, I tracked down the truck. It is located at Westbury Jeep Dodge. No service advisor as of now.At 0935H, service rep left a message on my home phone, not cell phone. At 1130H, I spoke with the service rep. (Lenny). He wanted to review/go over why the truck is there. He said that I bottomed out. I corrected him right away and told him the other place said the same, and that I dont know where that came from. I told him that I had the Death Wobble. He said Oh, okay, and no more questions were asked. After we talked for a few minutes, he said here is the issue... They only have one (1) mechanic authorized to work on the Cummins chassis and he has 4-5 Sprinter Vans ahead of me. I asked, How long? and he said maybe 1-2 weeks, depends on what the Vans are in for. Lenny the service rep said he would get back to me this evening or tomorrow evening with an update.At 1730H, message was left on home answering machine by the Chrysler caseworker. I returned his call, but had no luck. It went to his voicemail. On June 28, 2013 at 0752H, day 5 and no truck, and no call from Westbury Chrysler Jeep. Just to be clear, this is not Westburys fault and I am not upset with them. Lenny is working with me as best as possible. At 1130H, I went home for lunch, checked answering machine and had no messages. I called Ram Asst. and left a voicemail with Gus. Gus returned my call 10 minutes later. He stated that the dealer knows what the problem is, but are not complete with troubleshooting. Gus said he will get back to me today, and if not today then not later than Tuesday of next week. I went searching on the internet and found out that the 2011 Power Wagon had the same issue. I wonder if they have the same front end. If not, what then is in common?July 1, 2013, no truck and no word from the dealer or Ram (Gus). At 1705H, I checked home answering machine. Lenny from Westbury left message stating that the steering stabilizer was the cause. They placed one on order, should be there on the 2nd (from my previous experience, the steering stabilizer is a shock absorber mounted horizontally and is usually installed in older vehicles to prevent the wobble of loose/sloppy steering issues). Hope it works. I know these trucks come stock from the factory with the stabilizer installed. Why? On July 2nd, 2013 at 1700H, I checked home voicemail. Lenny from Westbury left message. While listening to the message, Lenny called again and I spoke to him. He said, Good news and bad news. Mechanic was test driving truck after oil change and heard a clunking sound left front. Lenny said the mechanic will put the truck on the lift once it is available again. Truck will probably be done on the 3rd of July around noontime.July 3rd, 2013 at 0730H, ten days without my truck, and it is still not repaired. According to the service rep., the problem was the steering stabilizer. I have swapped out stabilizers on other trucks/jeeps in the past. This is a bolt-on item that should take less than 1 hour to replace. What took so long to repair my truck? Why did the dealer not have stock on a common part? Why was my truck towed to a shop that was not certified/capable to work on my truck? Why has RAM not corrected this issue with a re-call? Why did I pay over $58,000 for a truck and have to put up with this type of service? I am a betting man. I will bet that when I pick up my truck (when it is finally repaired), the fuel tank will be on empty, the inside will be dirty, and the truck was not washed.At 1130H-1215H, no message from the dealer on my truck. No message from Gus at Ram Services. Dealer is not open on the 4th of July, so hopefully my truck will be ready on the 5th of July. At 1730H, I arrived home, listened to voicemail. Truck is ready to pick up. Too late in the day to pick up, so I decided to wait until the next open business day (5th of July). July 8th, 2013 0630H not a good day on July 5th. I arrived at Westbury Jeep/Chrysler around 9:00-9:30. I asked the cashier who I see about picking up my truck. She asked who my service rep is. I said Lenny (one of 5 reps). She went in the back, brought out some paperwork and said that I owed them $111 for the oil change. I paid the amount due. She then said to give my paperwork to one of the valets outside and they would bring my truck around. To give you an idea of this place, it takes up 1 block, cars/trucks are double-parked in the street, tightly packed in the yard. The valet brought my truck around and that is when I noticed the right rear bumper. There is a nice dent/paint missing. The dent is very recent. I instructed the valet to go and get my service rep (who I have never met). Lenny came out and looked at my truck. I voiced my opinion of what I thought and Lenny went inside to get his boss. Lennys boss came out, looked at it, went inside grabbed my vehicle delivery receipt and noticed that there were no dings/dents in that area, just on the tailgate which I knew about. I asked them what they were going to do about this. Their response was to come back when the body shop was open, drop off my truck for a few days, let them fix what they messed up. My wife asked if we can get a loaner car. The answer was no. My truck has been locked up by Chrysler for 12 days. The dealer replaced the steering stabilizer and dented my rear bumper.On the way home, my truck would still shimmy/wobble when I would hit a bump. Not as severe as before, but there is still an issue there. The new stabilizer dampens the problem, not fix the problem. This is probably why the stabilizer went bad at only 12,000 miles. I want my new truck fixed correctly. Once I got home, rolled down the window, stood outside the truck with the engine running, and started turning the steering wheel quickly to the left and right (just enough to move the front tires) and you can notice a jerky/sloppy motion on the tire. I am not a very happy person. I am very unhappy with Chrysler, Westbury Jeep, Lenny (Service rep). I am going to wait until Gus (Chrysler worked) shows up, then I will give him a call and say hi.At 0700H, when I picked up my truck, it had over 50 miles on it (a lot of test drives?) from when it was towed away, it was dirty inside and out, fuel tank below 1/4 tank, the old oil change sticker from the previous oil change. I crawled under the truck to see if they did in fact change the oil. Even the oil drain plug was dirty/oily from them removing the drain plug. Come on, wipe the drain plug off when you re-install the plug. This is basic mechanic stuff. HOW MANY TIMES HAVE I CHANGED!? Your dealers are worried about one thing. MONEY. Not the customer. This is one of two dealers that Chrysler would tow my truck to... 1st place Garden City could not fix the problem. 2nd place only replaced a steering stabilizer and dented my truck. Problem not fixed.My truck is the Ram 3500 Dually Long Horn and looked very nice before going to one of your dealers. Just over 13,000 miles, right rear dent, and a loose front end. This truck looks and rides like a truck that has over 100,000 miles on it. NOT GOOD. At 0810H, I called Gus (caseworker), no answer, left voicemail/message and for him to call me on my cell. At 0911H, no call back from anyone. I tried sending Sergio an email... not sure of email address. At 1200H, while I was at home for lunch, I looked at my front tires. One would have assumed when Westbury Jeep was troubleshooting my truck, they would have inflated the tires to 70psi. I checked them at lunchtime and they were down to 58 psi.At 1230H, back from lunch. NO message or any calls from Chrysler. At 1315H, emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 1604H, no word from anyone at Chrysler. The service manager at Westbury Jeep called and left a voicemail on the home phone and he said he was glad/appreciated my business, and just wanted to thank me for being a loyal customer. (This is a case of the left hand not talking to the right hand.) On July 9, 2013 at 0645H, no word from Chrysler. On the way to work, the truck started the wobble again. Not as severe. When it starts, it seems like it goes back towards the center of the chassis. Its like the chassis is flexing/twisting.At 0700H, follow up emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 0813H, I called Gus at Chrysler and left another voicemail for him to call me back. At 0813H, I signed up on the Cummins forum. Very interesting and a lot of issues with the Death Wobble. At 1055H, after another call (800-763-8422) to Chrysler and one more attempt to speak with Gus (**), I finally spoke to Christa, explained the situation to her and she was able to connect me to Gus. Gus stated that my original case has been forwarded to another department and will be assigned a new caseworker. I asked for their phone number, but Gus did not have it, and said I would have the phone number once someone called me back. Now, I wait until another caseworker calls me.
Published: July 9, 2013
John of Sayville, NY
Source: consumeraffairs.com

Purchased a 2015 ram approximately 15 months ago. Have had all kinds of iss
Purchased a 2015 ram approximately 15 months ago. Have had all kinds of issues with electrical, paint and body, moisture on the interior, seat covers, tires and airbags. I tried to take it back to the place I bought it but instead of addressing my issues was called just another crazy and turned away. After contracting Chrysler numerous time I had to contact BBB to get anything resolved.Last interaction with Chrysler said I was eligible for a buyback after going through the national center for dispute settlement. With no resolve, come to find out national center for dispute settlement always sides with company which is why they sent me there. During this process I dealt with people who were rude and unhelpful who would hang up on me and not return calls and emails. Last time I tried to take it in for the latest issue (airbag light came on and advised service needed) was told they could not work on it because it was under arbitration even though this is a major safety issue.
Published: February 26, 2017
patrick of Greenbrier, TN
Source: consumeraffairs.com

Let me begin by saying that I love my truck! But can tell you that Dodge se
Let me begin by saying that I love my truck! But can tell you that Dodge service is subpar and over the top expensive. I took my 2009 Dodge Ram 1500 into the place I had bought it from. When I put the key in nothing happened. They had it for 3 weeks. I told them just leave it like it is and had it towed to Dodge. Dodge had it fixed in 1 day. Great right? Well when I got in my truck to take it home the console was just set back in place. I brought the mechanic out to look at it. He said Thats the way it came in. Are you kidding me? How am I supposed to drive this? I had to take it back to the first place I went to finish the job Because he wasnt sure how to put the console back in. YOURE THE DEALER! Its your truck.My second was when my key fob stopped working. I cant unlock my truck using my remote. I have to remove the key from its fob and unlock it old School. I go to the dealer (the only place you can go) and they say Sure, $300 please. Youre Kidding? Nope! Thats why most people just use the key. $30,000 and I have to use a key? Unless you give me $300. This brings me to my most recent fun filled experience. My engine light is on. After taking it to a trusted mechanic shop they tell me the only way they can get the light out is to take it to the dealer for an update on your system that only the dealer can do. In 2012 there was a Technical service bulletin issued for my truck. As I was NOT the original owner I was not notified.Now in 2017 the only way I can get my truck to pass smog is to take it to Dodge and PAY $120 to have my system updated. THEIR SYSTEM updated in my truck. After all it takes Labor to plug my truck into a computer for 5 minutes and push START. When I asked if this would solve the issue they said maybe not. You should have us do a diagnostic on it first for $210. If it turns out to just need the update will that money be covered in the $210? No. The $120 will be added to the $210. Sooo, I need to pay for an update to a system in one of your trucks when anything on my phone that is a Bug or systemic problem with their programming they just update it for free as its a programming issue on their end and nothing I did. To quote Yep. And if I do get the diagnostic test done Ill still need to pay for the update regardless so youre going to get $330 no matter what? Sounds like it. Does it at least come with lube? HaHa. Im not laughing. I called national customer service. Here Comes the final straw. He brings up that my warranty had run out. I told him thats impossible. I paid $1500 for the extended warranty 100,000 miles or 10 years. Its 8 years old and only has 71,000 miles. He told me the truck wasnt brought in for its 30,000 mile checkup so the warranty was voided. It had 38,000 miles on it when I bought it in 2012. How come I wasnt told about that then. As I wasnt the original owner I guess I wasnt notified. So what about the $1500 I spent on YOUR warranty. Sorry. I love my truck but I can see to keep it on the road its going to really keep costing me and it sure doesnt feel like Dodge cares all that much.
Published: February 6, 2017
Robert of Sacramento, CA
Source: consumeraffairs.com

Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with th
Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with the truck except AC compressor which began overheating and would not cool. Had to the dealer several times before they finally replaced it. More recently in late August 2015 the Shift Cable broke. Had it towed to the dealer. After 4 or 5 days they checked and agreed it was broken. When asked when it would be repaired I was advised that the part was on back order (over 800) and would not be available until 14 November 2015. Very irritated I accepted the fact that I would not have my truck for a while. I check often for updates and recently told that it would be 9 December 2015 before part would be available.Irritated by the delays I contacted Dodge Customer Service and lodged my complaint. The customer service rep called four days later, apologetic, and advised that the part would not be available until late January 2016 or early February 2016. Dodge has a parts supplier problem since contractors provide them to Dodge. My complaint with this is bad suppliers and bad management. If in August there were already over 800 on back order what is the problem. This is obviously not an aftermarket part or they would be available.
Published: November 15, 2015
Hubert of Enterprise, AL
Source: consumeraffairs.com

When you drive, you feel safe. The vehicle feels so solid. I have been driv
When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.
Published: December 7, 2019
Elizabeth of Centereach, NY
Source: consumeraffairs.com

2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck howe
2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck however, it is undriveable due to the extremely poor seat design. The contour of the seat design hurts the legs and hips and was not thought out whatsoever, which destroys what would be a great truck. It is important to design a seat correctly to make your product driveable, what a complete disappointment and it is unfathomable how this could possibly pass testing. Ram needs to step up and rectify this issue immediately.
Published: March 14, 2020
Dave of Peterborough, ON
Source: consumeraffairs.com

This will be a VERY short version. My husband and I have always worked, nev
This will be a VERY short version. My husband and I have always worked, never had help from the government. Never had anything repoed or taken back. This was VERY VERY embarrassing & degrading! Bought our 2007 Dodge one ton truck. In 2010 we got behind on 2-3 payments and was contacting Chrysler each month to try to let them know we would send them money asap (I have all names and dates of all of this). Husband was working in Arkansas and the truck broke down, was told it was the fuel injectors. We had them fixed at the price of $3600. While the truck set at the dealership and we were waiting on our taxes to pay the bill, Chrysler contacted us and said they were repoing the truck. They felt that where the truck was sitting was dangerous and they would pick it up. We paid Chrysler $2025 to catch the bill up in full and take it off the repo list. Why would we pay them that much money if it didnt take it off the list of being picked up? Two weeks later they picked the truck up from the dealership where we had it worked on even AFTER paying the bill in full!!! The dealership was going to take all our personal belongings out of the truck for us but the repo company said not to worry they would do that. The repo company cleans out the truck and drags it to a Texas auction. We hired an attorney so we could get the truck back and continue making payments on it. We did not want it to go to auction then we have to pay that huge difference when it sold while someone else drove the thing around. Then we would have to buy another vehicle for my husband to go to work in. I go to Texas to pick the truck up. It has 3 new dents in it and the mirror is broke! When I pick up the truck in Texas I immediately go to Arkansas to the repo company to pick up my husband’s stuff. The repo company had stolen our GPS, some knives, a NICE pair of jumper cables made out of welding leads and several other things that were in the truck. Im pretty sure the dealership would not have stolen that stuff out of the truck I know that repo company did. Their office was an old house that was really run down and nasty, would not let my kids out of the truck while I was there. The repo company swears there was nothing else in the truck except what I picked up! They lied, Chrysler lied and up to date we have paid about $60,000 all in cashier’s checks. But Chrysler gets to make the rules up as they go along!! No one ever gets on to them or how they conduct business. Once we got the truck back and started making these ridiculous payment of $1270 per month it still breaks down. Still had to pay the $3600 for fuel injectors. The front tire and WHOLE rim fell off while driving down the highway pulling a camper heading to another job. Sparks were flying and it caught on fire. I wish we had no morals we should have let the dang thing burn! That was almost $3000. The thing is always in the shop! For what we have paid out in repairs we could have bought another truck!! Im teaching my kids and anyone who will listen NOT to buy anything from Chrysler!!
Published: July 24, 2013
Tammy of Barnsdall, OK
Source: consumeraffairs.com

Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cru
Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cruise control and all of a sudden it started shuddering. I pulled over immediately and the truck completely stalled out and wouldnt start. Anyone else have issues similar to this? Thanks.
Published: October 25, 2015
Adrian of Brooks, AB
Source: consumeraffairs.com

My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I speciall
My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I specially ordered my truck and waited a little over a month for delivery. On the day of delivery, I did a general inspection to make sure the truck had 4 tires and that the gauge display had worked. I followed my wife back home and then parked the truck in my driveway by itself. We went in for a few hours came back out as I helped her into the passenger side of the truck. I noticed that on the b-pillar next to the door latch the truck had a dime size paint chip missing down to the bare metal. I phoned the dealer and was told theyll take care of it. I had my wife take it in. My wife noticed that at the same time the plates were wrong, commercial instead of passenger. So they said they would fix that. The dealer tried to pass off touch up paint, a big glob in fact as a quality fix on a 2012 Brand new truck! I was obviously annoyed with this. I complained, they said theyll send it out to the body shop. This got me concerned to look over the whole vehicle in depth. I checked everywhere. I found multiple scratches in the door jams both on pillars and on the doors themselves all were down to the bare metal! I also found a dent on the driver’s side door that had to come from the factory, seeing how it was at a 45 degree angle an inch behind the handle and had no scratch to it or no paint from another vehicle. The dealership made excuses, but their service guy even stated, hey it was definitely a factory caused blemish. I was told they would take care of it all. I questioned a loner car for the time it was being fixed. I had taken the time to mark with frog tape all the issues and write out a list explaining them and how I didnt want any bond/body filler used and no touch up paint on the vehicle. When my wife went to drop the truck off and hand the service guy the paper I printed up for them, he tells my wife, Oh, this list gets longer and longer. They gave my wife 2000 Dodge Neon that stunk like b.o. and ran with no child seat restraint hooks in the rear. I have a newborn that had to be placed in there. Needless to say, I was perturbed. I called Chrysler and made an official complaint. They had my truck for almost a full week and they didnt bother to give as much as an update call. I had to call both Chrysler and the dealership to find out what was going on. I felt skeptical about my trucks repairs and asked to know what body shop they had it sent to. I was told and attempted to get the technical info on how it was fixed directly from the body shop. They gave me the run around and told me speak to the people at riverhead dodge. I thought it strange like a cover up since its my truck and the people who worked on it had brushed me off to speak to the dealership. I inform Chrysler and they tell me theyll be contacting Riverhead Dodge and get back to me with exactly how my truck was repaired. I said okay. I had to call Chrysler back to get the info from them. I was told some spots were touched up. I was not happy. I then got a call from Riverhead Dodge service dept. stating my truck was all ready for pick up. Due to my work hours and service dept hour’s confliction, I had to go over my truck with a salesman who could care less and was insisting I be happy with what was done. I was not, they had used touch up paint on one of the spots, didnt bother to finish wet sanding another and left a paint run on one. I was furious! I left the truck with a brief note to the service manager explaining why I felt it was not done. I called Chrysler, asked for a manager even though I was told that a manager was to be contacting me in regards to my case. I again had to contact them. I was told and I quote! Since the dealership is satisfied with the repairs made to the vehicle, we here at Chrysler are satisfied with the repairs made to the vehicle. Wow! Some customer service, huh. I thought it was the customer whom they had to satisfy. Guess not. That’s where my complaints have been since. I then during the very next week after, noticed when cleaning my trucks interior that the plastic on the center console passenger side kick panel that it was the bark brown in one spot and all the rest was the tan. I phoned another dealership, made an appointment with their service dept. They made note ordered the right color piece and replaced it without issue. So my main complaint is with Riverhead Dodge and Chrysler itself. If they end up with requiring another bail out, the government had best not assist them again and let them go under. I think a lesson in humility is exactly what they need so that whoever buys the company next can make some changes, both in the quality of the product and the quality of the customer service.
Published: January 31, 2012
Paul of Rocky Point, NY
Source: consumeraffairs.com

Since there are many complaints, heres a positive review: Bought a 2014 Ram
Since there are many complaints, heres a positive review: Bought a 2014 Ram 1500 Laramie Longhorn 4x4 Hemi truck new in December 2014 with every available option including air suspension. Everything has worked as it should since day 1, and now, almost 2 years later, I have 35,000 miles on it. The 8-speed tranny is smooth as silk and the hemi performs flawlessly. I tow a 3500-lb boat occasionally and have had no issues. I wasnt sure if Id like the Ram Box option, but there is so much storage for tools, trailer hitches, etc. that I love it. Sometimes when I pick up fast food to take home, I put it in the Ram Box where it stays warm and keeps the inside of the truck smelling new longer. My previous truck was a 2003 Dodge 2500 SLT 2WD, Cummins w/6-spd manual that I put 225,000 miles on, and other than regular maintenance, I changed the water pump twice, and the radiator once. Got 22 mpg city, 27 mpg hwy.
Published: July 13, 2016
John of Simpsonville, SC
Source: consumeraffairs.com

Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if Octob
Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if October 15, 2019. We hit a deer head on at about 90kph. The impact caused the truck excelled to high RPMS and took the brakes out and the knob gear shift Would not function. Heading down to a bridge under construction One lane. We knew we had to hit the ditch in pitch dark or be dead. Because of our speed we only caught the corner of the approach we spotted then a ditch. Miraculously we came out of it with just a fractured vertebrae. THIS TRUCK HAS SERIOUS DEFECTS BUT NO ONE WANTS TO OWN UP TO IT. Insurance company would like to fix truck and send us on our merry way. Transport Canada wants an investigation but now I’m told they took it to our nearest dealer and the mechanic deleted some codes that are important for the black box to be analyzed. I will never drive another Dodge. This was the scariest experience any driver could ever have. But we have lived to tell the story. I can only imagine how many are dead and can’t tell the story.
Published: December 7, 2019
Dianne of Nipawin, SK
Source: consumeraffairs.com

Dodge Ram 1500 2014 6cyl 4x4 purchased new. I had two problems with this tr
Dodge Ram 1500 2014 6cyl 4x4 purchased new. I had two problems with this truck. 1. Cruse control didnt work all the time. 2. Driver side electric window and door lock controller had to be replaced. These were the only problems I had. The transmission started acting up. Not shifting smoothly and lagging. This started after 80,000 accumulated miles. On the positive side this truck was a joy to drive. Easy to handle. Tracked straight and true in all weather conditions. Comfortable cabin that was quiet with an excellent stock stereo sound system. The electronics were easy to use, especially the blue tooth phone system. I drove this truck for a total of 5 years.
Published: December 10, 2019
Jessi of Moses Lake, WA
Source: consumeraffairs.com

Hate this truck! This truck is an insult to real trucks. It cant tow anythi
Hate this truck! This truck is an insult to real trucks. It cant tow anything with any weight. Every time you turn around something goes out on it. I recently saw a study that shows the front will completely crush if youre in a head-on crash. Thats not a surprise, but it is scary!
Published: December 9, 2016
Alfred of Vinita, Oklahoma
Source: consumeraffairs.com

I have had Dodge before. They are very reliable vehicles. I love their spac
I have had Dodge before. They are very reliable vehicles. I love their spacious interior and the custom looks of each vehicle. They have a smooth ride and my 1st vehicle lasted 9 years and I still have it. It looks and runs like new. All one needs to do is keep up with the vehicle and replace changes as needed. I love Chrysler and Dodge. They are the only brand of vehicle Ive purchased and I am happy with their performance and look. Dodge brand has been in the family for years so its a well trusted brand. Family members worked in the Chrysler plants for years and years so we stay loyal to this brand.
Published: June 16, 2018
Isabel of Houston, TX
Source: consumeraffairs.com

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