GMC
GMC

GMC

GMC, formerly the General Motors Truck Company, or the GMC Truck and Coach Division, is a division of the American automobile manufacturer General Motors that primarily focuses on trucks and utility vehicles. GMC currently makes SUVs, pickup trucks, vans, and light-duty trucks, catered to a premium based market.





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GMC


Product Reviews:

I purchased a new 2012 gmc acadia, in September 2012. Right the first month
I purchased a new 2012 gmc acadia, in September 2012. Right the first months I had to take it back for 2 issues noticed then: sound/noise heard during cold start and both of the rear interior panels were scuffed. After phone calls and many attempts, these issues were in a way fixed but had to lower my standards. Then, right my very first year of use, the major issues began. The AC (first summer is when I noticed) did not work properly, I live in Vegas with triple digit temperatures during summer, and the ac did not work. Also, the motor started to leak oil. These are the major 2 issues I have had since my first year of owning this LEMON! every year, I have to take it in for the same issues.Just recently called GMC and asked them if they were going to stand behind their product, that they have evidence this vehicle is a LEMON, same issues for the last 4 years in a row now. To not surprise, they are not. They treated me like an idiot, and of course to no surprise, there is nothing they can do for me. Except, oh yeah, they can HELP me with a TRADE!!! It has been weeks waiting for them to call me with a status on my complaint with GMC, and then they had the nerve to call me and advised me of this. This is worse than an insult. Please, do NOT buy ANY GMC, vehicles are expensive as if youre getting the best quality but they are robbing peoples money, please be smart, think what you are buying, do your homework. You can see thousand of complaints just like mine, GMC does not manufacture/sell reliable products/vehicles. They just sell to make money without thinking of what they are selling. Just thinking of sales/numbers for themselves. While we are here making a complaint or reading about it, CEOs are in a gateway with our monies!!! Any advise would be helpful, if youve been in a situation like mine, please tell me how did you handle the outcome. Or if we all together can do something to stop these big companies STEALING our money and making us go through all of these things and inconveniences!! ENOUGH!!! THANK you.
Published: October 11, 2016
gabriel of Henderson, NV
Source: consumeraffairs.com

I bought my 2009 Acadia new - I bought the extended warranty... Too bad I d
I bought my 2009 Acadia new - I bought the extended warranty... Too bad I dont still have it now that my transmission has failed (Like MANY others). This car has been to the shop so many times, they all know me by name. Ignition coils all failed, and failed again, timing chain stretched (and now the transmission).. I also have an engine light on with an exhaust system problem. It goes on and on. I once loved this vehicle, but it has turned into the BIGGEST MISTAKE I have ever made in a car purchase. I can honestly say that after having 3 other cars purchased new, this has been the most troublesome piece of junk of all. I am so disappointed, especially after reading all of the complaints and problems here. I would NEVER EVER endorse the purchase of this vehicle. I am waiting patiently for the day I get rid of it--and will likely get nothing much in trade--theyre on to you GM.
Published: March 6, 2015
Kristy of Melbourne, FL
Source: consumeraffairs.com

I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things
I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things started to break during the second year. For example, the main control switch to get windows down just stop working and I had only one option replace paying a high price. Everything is overprice since the parts to the labor $120 per hour. Later during the beginning my third year with the car the transmission stop working and it had to be rebuild. I wonder why a 3 years old car running 18 miles a day just go wrong with the transmission. 40000 miles after the repair the transmission went wrong for second time and the cost is about 4 grands to get it fixed. Last but not least, my radio stop working and the dealer just can as always replace the part for the high price of 600. I found a brand new radio online from another GMC owner for a lower price and when I connected it is LOCKED. Guess what $180 to unlock my radio. Why, didnt I paid for it. Why just nor releasing the code to the new owner? In this one it comes to my mind this example. Go to an electronic store (Best Buy etc.) and purchase a flat S. TV. Will you be happy if you move and your TV is locked and you have to call Sony and pay to unlock it. It just does not make sense for me. So I paid 36000 for a car that the radio is not my property. I am selling my GMC and I will never purchase any car from GMC. I recommend everyone to walk away from this company that does not respect costumer and it play unfair games to take your money away.
Published: July 31, 2013
Lazaro of Miami, FL
Source: consumeraffairs.com

First and foremost, if you are going to buy this vehicle make sure it is st
First and foremost, if you are going to buy this vehicle make sure it is still under the 36k mileage. If it is not, GMC and all of your local dealers will do absolutely nothing. Not only nothing, they will charge you a service fee to do nothing. 2 issues that we are having with this vehicle. #1 Put in park to turn off... Shifting assembly is junk. Most go bad before the 36k warranty... Mine went bad at literally 37229. #2 The wheels are delaminating. The previous owner must have been lazy because over 10% of all 4 wheels are delaminating. I made a huge incorrect assumption that GMC would cover a vehicle that is barely a year old. Again, I was incorrect. Never again GMC. Will never again buy a piece of junk. I will stick to the foreign makers from now on. You have seen your last dollar from me. Run away people. Crappy customer service.
Published: August 30, 2019
Brian of Elkhart, IN
Source: consumeraffairs.com

I have a 2009 GMC truck with 80 thousand KM on it. The transmission failed.
I have a 2009 GMC truck with 80 thousand KM on it. The transmission failed. I do not tow heavy lousy 14-foot boat and trailer with a 15hp engine on it. A 1.5 cylinder car could tow this boat. Cost me 3500.00 for replacement transmission. STAY AWAY from GMC trucks... or buy one and put 3500.00 aside cause youre going to need it!
Published: October 17, 2015
allan of Brockville, ON
Source: consumeraffairs.com

I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Zieba
I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.
Published: August 29, 2018
Angie of Ottawa, OH
Source: consumeraffairs.com

Bought a used 2010 GMC Acadia from sister-in-law Feb 2015. It had 113000 mi
Bought a used 2010 GMC Acadia from sister-in-law Feb 2015. It had 113000 miles. Ive only put 6,000 on it in a year because Im scared to go anywhere. I know for a fact she took care of it and had all paperwork for maintenance. Shortly after getting the car, the power steering completely failed almost causing a wreck. I had to replace the entire steering system which cost me $2k. The check engine light was on and I thought it was a tune-up, but it registered timing chain and camshaft. Big Bucks. Im cutting my losses and getting rid of this piece of crap. That was my first and last GMC.
Published: January 28, 2017
Stuart of Milledgeville, GA
Source: consumeraffairs.com

While parking at a store, My wife had her foot on the brake approaching the
While parking at a store, My wife had her foot on the brake approaching the parking space, when the gas pedal suddenly went to the floor (full throttle). She tried to stop by applying more pressure on the brakes. This did not stop the car (2007 GMC Acadia), She also tried pulling up on the throttle with my foot, couldn’t get it to come up. She finally stopped when the car hit the Walmart store outer wall. My daughter was in the car with her at the time and witnessed the entire incident just as described above. This was a $5200. Crash, as well as her first collision counting against my record in 45 Years of driving. Has anyone else had this happen to them, GMC needs to check these vehicles out for this problem and get them fixed before some get hurt or dies.
Published: January 6, 2018
Danny of Paradise, CA
Source: consumeraffairs.com

Nothing but issues with our 2011 and it just hit 60000 miles. Multiple reca
Nothing but issues with our 2011 and it just hit 60000 miles. Multiple recalls, alternator, water pump, multiple issues with the front end, air conditioning and heat are all issues that have had to be replaced or fixed. My wife has been left stranded 3 times, twice with the kids, and once was only a couple of days after we dropped it off for our warranty covered inspection/oil change/tire rotation.. Also have multiple friends with the same vehicle and they all have had the same issues and more. Two friends with transmission issues and another with engine failure after the transmission was replaced with just over 100000 miles on it. Ours now is starting to have a burning smell after being driven and takes a second before it knocks and goes into gear. Very disappointed in GM and wont purchase another.
Published: June 26, 2015
Jacob of Oxford, OH
Source: consumeraffairs.com

Very good car for the price, smooth ride, quite and very comfortable. Very
Very good car for the price, smooth ride, quite and very comfortable. Very spacious interior, good fit and finish. Really like OnStar - very strong engine and smooth transmission. Overall very good vehicle.
Published: December 15, 2019
Jeff of Ionia, Michigan
Source: consumeraffairs.com

My 2013 Acadia has had both Cadillac converters changed. Also Im currently
My 2013 Acadia has had both Cadillac converters changed. Also Im currently having problems with radio not working, flashers not sounding, seat belts not making a sound when theyre not connected, signals not making a sound when theyre flicking, the radio wont play CDs, wont do anything. It shows up stations but you cant hear anything on. It will pop off and on every now and then so I just dont know whats wrong with this car. It is scary because the cost is astronomical to repair if this is electrical problems. Also the car had problems with it. Was water running from somewhere onto my feet after a rain, which I know there were other people who complained of this as well. Theres no recall for it but other comments states that it has cause some damage to the electrical wiring. I read this in other reviews, I can not afford this cost, Acadia 2013 owners. But of course with all this going on theres no recalls on any of the issues that I have with this vehicle. How frustrating!!!
Published: January 25, 2017
Sheila of Mpls, MN
Source: consumeraffairs.com

First foremost I bought this car with 3 miles on it from Stadium GM Salem,
First foremost I bought this car with 3 miles on it from Stadium GM Salem, Ohio in Aug of 2016- this is 2017 Acadia. Fast forward it’s March 1 of 2018. It all started driving 65mph on freeway and the dashboard says my cameras from back not working. I contact my dealer. He quickly responded saying he was unable to get me in till Monday. Ok thanks. Hang up then starts flashing airbags are in need of service. Dashboard lights are going on and off- flashing. Then I get to a red light few min later, stop and the car starts moving forward with my foot on brake. Almost causing me to hit the person in front of me. Mind you this car has a safety feature that automatically stops when I’m following someone too close -and now it moves forward on its own. Um what. Then I’m getting into turning lane to turn left into my work and it won’t stop so turn into work with foot on brake and coast and coast till it came to rolling stop.I put the car into park. I remove the keys, go to get out of the car and my door will not open. The car is still running -heat, radio, etc. My car alarm starts going off as I keep trying to open door from the inside of the car. I’m now currently locked into 2017 Acadia so instead of breaking the window I called the local cops. They arrived and was able to let me out. Ummm what if it was a 90 degree day and I have 4 kids in the car and your electric system stopped working like this so nothing like my automatic window/locks work? I would have definitely busted my driver window to get out of the car so we wouldn’t of died. In the meantime my car alarm was going off for 4 hours by itself and lights flashing etc till my lunch break. I go outside and try to attempt to start it and it’s still running! No keys. Heat/radio kinda like remote start mode has been in for 4 hours. Needless to say it will not physically start or come on. So as a mom of 4 working 2 jobs I am in need of help. Roadside service comes, picks the 2017 Acadia up - puts it on a flat bed. And takes me to my dealer. Brian their so called service manager says, “I told you I could see this car for another 4 days,” umm what??? Where would you like the tow truck driver to put the car? He tells them in the garage - goes on to tell me he doesn’t have rental. Umm what... Then he says, “Your car has 44 thousand miles on it even though it 1 year old. You will have to sit in service room till we figure out the 33 codes that came back on it. We are open till 6pm. It’s only 2:30pm.” After reading the first 9 he comes and said I’m lucky he found a rental. Awww how nice he found me a car to use out of the 200 plus on the dealership grounds. Maybe this one will not accelerate forward when my door is on the brake. Maybe this one will actually stop when my foot is on the brake. Maybe this one will not lock me inside of my own vehicle. I called the dealership for an update about a week ago. He said still wasn’t fixed, needed another part. I went to the dealership on March 20 2018 looking for help and trying to get explanations and was told nothing. Continue drinking the rental car. Mine is not safe or fixed...Fast forward to today March 22 the dealership has now almost had my car for the entire month. It is fixed- I arrived at dealership, handed my rental keys in then the service guys tells me I owe him over 6**.00. When talking to 3 different General Motors representatives in the past 22 days I was told my car has extended warranty. Don’t worry. The repairs will be taken care of.” Now yesterday the service guy Brian nowhere to be found left Another guy to tell me, “No, no. That’s not right. Your 2017 Acadia only has 3 year 36,000 miles. Even though it’s a year old it’s not covered.” So guess who doesn’t have 6**.00 to fix electrical/ 2 side modules replacement at 5:30 pm? This mom of 4 that already works 2 jobs. Mind you I just paid 879.00 car payment on the 3/18/2018 for this Acadia that I have driven in over a month.I call General Motors rep. They said under warranty - my dealer screaming at me saying it’s not and I’m not getting the keys to my car till the invoice is paid so I sat there in the service waiting area for someone to come pick me and my 2 small children up. They all left at 7:30-8:00 when dealer closes and left me sitting there until 8:40 pm. They don’t care this SUV almost killed me. They have no customer service. They actually just laughed at the fact this car is a year old and having this problem. Then to top it off he told me before he left at 7 that he’s not even sure this will fix the problem. My Acadia has failed me. My Acadia does have 44,000 miles on it at this time but I don’t care it’s a year old. I don’t care if it has 90,000 miles on it. It shouldn’t be having these problems it’s a year old.Sincerely one mom with 4 kids and 2 jobs with no vehicle because your GMC has failed me and the dealership you do business with could care less. How reassuring it is to leave someone in a dealership while they all get in their cars and go home and I sit with 2 of my children waiting on a ride. Then he says I’m not even sure this will fix it. General Motors you can keep the car.
Published: March 23, 2018
Erica of Youngstown, OH
Source: consumeraffairs.com

We bought our 2007 GMC Acadia the year it came out in 2007… NEVER AGAIN!
We bought our 2007 GMC Acadia the year it came out in 2007… NEVER AGAIN! Immediately, we started having water leak in through the seatbelt casings & the lights. We took it to our nearest GMC dealer that supposedly fixed the problem. 2 months later, it started all over. After the 3rd attempt at fixing it & carpet replacement, we took it to a non-GMC auto body shop & they replaced all of the padding (which GMC DID NOT & pieced together carpeting), he was able to locate the problem & replace ALL of the padding & carpeting… again! Since then, we have a whirling sound whenever you turn the steering wheel (now its all the time). GMC says were low on power steering (we just filled it). Then they said, its a power steering cable issue. WRONG AGAIN! After replacing tubing to the power steering (supposedly) its still making sounds non-stop (8 years later & 2 replacements). Check engine light goes on; mechanic hooks up his diagnostic machine & now it says theres an electrical problem. Cant find anything, though. 1 week later, it goes off until a year later. Then it says, its power steering again. GIVE ME A BREAK! The tube looks good & theres brand new fluid. This month, the whole engine had to come out because the timing chain has gone bad. GMC states that around 100,000 miles, they know this is happening (Im at 92,000). The mechanic had to order a kit from GMC to fix this problem that they know exists. They send the kit… but, then require the mechanics to order a special tool kit (it doesnt come with the original repair kit; go figure) to put in this special kit.I get the car back, the engine light goes on AGAIN! Now theres a bubbling sound whenever you drive between 18mph & 45mph. The mechanics cant find whats making this sound. They hear it! And they are just as PISSED off with GMC as we are. They are not getting ANY HELP from GMC. So, the car is back in the shop, yet again.
Published: March 24, 2015
Kimberly of Eureka, CA
Source: consumeraffairs.com

Electrical problems..low oil, airbag & low tire pressure sensors going
Electrical problems..low oil, airbag & low tire pressure sensors going off. Sensor goes off tells me to shut the engine off. Transmission slipping. Acadia stops in middle of traffic.
Published: May 23, 2014
Daniel of Chambersburg, PA
Source: consumeraffairs.com

Vehicle has good mileage, good Get up and Go, great extras to make a pleasa
Vehicle has good mileage, good Get up and Go, great extras to make a pleasant and safe drive. The car has many alerts such as tire pressure, oil change due and others that keep you aware of necessary things to do.
Published: November 30, 2019
Ruthanne of Allentown, NJ
Source: consumeraffairs.com

2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST d
2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST day after getting home the Sun roof was leaking, would not seal all the way closed and the right headlight went out. Next issue was about 5100 miles when I went to shut the car off and pull the key out and it stayed running until I put the key in and out several times to shut it off. Around 25000 miles was 2 motor mounts that came loose or Broke they never said? DVD players crapped out shortly after. Both screens and the box under the are rest replaced. 3300 miles - the steering started making a clicking sound and squealing sound. This was the rack and pinion and power steering pump. 37000 - the car just shut down while driving on the interstate. 40000 - water pump went out. Around 45000 - started the loss of coil pack#2 in the motor. 47000 was coil pack#4. 51000 was coil pack #6, after picking it up after this replacement on the way home its started bucking again at 45MPH, guess what? Coil pack #1 is gone. This car has been the WORST US made piece of crap I have ever owned. GMC, I will never buy again nor will my children. GMC was purchased at Ferman Automotive Group in Tampa with Financing $58600.00. All repairs were done at GMC certified dealership in Orlando Florida.
Published: November 24, 2014
Dale of Altamonte Springs, FL
Source: consumeraffairs.com

The vehicle would not shift out of 2nd gear going down the highway. The che
The vehicle would not shift out of 2nd gear going down the highway. The check engine light came on, and there are now four codes all for internal transmission issues. The car is 4 months past the 5-year warranty, but only 64000 miles. This is a huge safety issue. If this transmission fails while on an interstate highway, and it will not go over 20 mph, the results could be deadly. By researching this issue, I have found a considerable amount of complaints about 2007 GMC Acadias between 50,000 and 80,000 miles having transmission failures, but yet no recalls. This is an issue that GMC is well aware of, through their own admissions. Why is there such a delay waiting for a recall? Are all of the complaints going to have to wait for a fatality before GMC admits there needs to be corrective actions?
Published: January 22, 2013
Eric of Wheatfield, IN
Source: consumeraffairs.com

I have thought many times of trading this vehicle in because of all of the
I have thought many times of trading this vehicle in because of all of the problems its had, but love the look of it! I should have traded because it might look good but it has been trouble literally since the very first day I brought it home and had to put it in the shop! My family is Chevy/GM all the way.... But that is fixing to change! The first night I brought it home, it had approx. 55,000 miles on it. When I came out the next morning, a huge puddle of anti-freeze was running out underneath it and the check engine light came on. It has had a couple of recalls, which I appreciated! After that, the suspension broke when they put the vehicle on the ramp for service.My StabiliTrak has had issues several different times! Around 90,000 miles, my transmission messed up, a local service repairman whom I trust stated that the teeth had ground off of the disc in the transmission and even showed it to me..... This was a very rare thing in vehicles abroad. He replaced that part, stating the transmission looked okay, and he had to get permission from GM to change out the whole transmission and GM didnt like to do that. It was under warranty through 104,000 miles. Now at 108,500 miles my transmission is messing up again. 5 months ago, I turned right into a parking lot from a very busy street with cars behind me. When I did, the car wouldnt turn and cut off! I put it in park and re-cranked it and it was okay. I still took it to the dealership since it was still under warranty, and they fixed something with the steering column and said it was low on steering fluid. Call it luck or whatever you wish, but I shouldnt even be alive to tell this story! There is an obvious need for recalls on the steering and transmission! GMC..... PLEASE GET YOUR ACT TOGETHER AND TAKE CARE OF THE PEOPLE WHO TAKE CARE OF YOU! WITHOUT US AND OUR PASSION FOR YOUR BRAND, YOU WILL NO LONGER BE A BRAND! That isnt a threat, its common sense.
Published: June 17, 2014
Monique of Elon, NC
Source: consumeraffairs.com

My new Acadia has been torn apart at the dealership now for weeks. Bought m
My new Acadia has been torn apart at the dealership now for weeks. Bought my 2017 Acadia SLT in May. Loved the drive such a great & comfortable SUV. Then the spotting started. I had been noticing the vehicle leaving spots on my driveway. I really was trying to convince myself that it was just A/C water. Took my new baby in to find out what was leaking. The technician showed me. He said, I really thought I was just going to tell you it was moisture from the A/C. Instead what he had was a large puddle of fluid & a bad Transmission leak! WTF. This car has 4k miles on it.Now they have to rip out the transmission? Now that was 2 weeks ago. Today I call and Im informed that they found the source of the leak. The Torque Converter!!! GMC! My car is brand ** new and now its going to be in the shop for a few more weeks! Im trying to be patient... but something needs to be done! I want to give a negative stars. The car while running is great, but its already broken... and it wasnt even the best deal out there!!!
Published: September 5, 2017
Andrea of Bremerton, WA
Source: consumeraffairs.com

I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2
I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.
Published: December 13, 2014
Marcus of Lacey, WA
Source: consumeraffairs.com

Sat in the car using accessories on my lunch hour. Clock did not keep time.
Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.
Published: May 17, 2019
Linda of Gananoque, ON
Source: consumeraffairs.com

I have a 2012 Acadia. Once again, another recall! Absolutely no reimburseme
I have a 2012 Acadia. Once again, another recall! Absolutely no reimbursement from GM for all the days spent inconvenienced. As well, we have been back 4xs to the dealer for the passenger seat sensor. Airbag light continues to come on. Dont feel safe at all in this vehicle.
Published: July 12, 2015
Ryan of New Lenox, IL
Source: consumeraffairs.com

Ive just purchased this 2007 Arcadia four months ago. Was excited at first,
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
Published: May 9, 2017
Leon of Bennettsville, SC
Source: consumeraffairs.com

We have owned this vehicle now for three years. Three transmissions have go
We have owned this vehicle now for three years. Three transmissions have gone into this vehicle, not to mention damn headlights keep blowing which is $160 to fix because the whole panel has to come out. The power steering pump went and now the car has shut down twice on busy highway. The GM dealer tells me because of low oil, after he just serviced the vehicle less than 3 weeks prior. A car shuts down because of low oil?? No oil light, no warning. We did receive a $180 bill for checking the oil and topping up. I threw the bill in the managers face. Seriously Dangerous that we plan a class action suit on GM for allowing and knowing such a dangerous activity to occur and risking an accident. The second time was with our young son driving in a busy city. Contact me if you would like further information.
Published: February 19, 2014
Stephan of Burlingon, ON
Source: consumeraffairs.com

I have a 2009 Acadia. We been having problems. First the transmission had t
I have a 2009 Acadia. We been having problems. First the transmission had to be replaced. Thank God it had a warranty. Then I had to replace the timing belt. Now I have to replace my engine fuse box because where the relay for the engine fan goes has melted from heat or something so now GMC is charging me 360$ to put one on. My GMC Acadia runs good but its gas cost me some money. I just put new tires on it and air leaks. I had to put air on them every 2 weeks or so. Well lets see what happens next.
Published: July 20, 2015
Javier of Lansdale , PA
Source: consumeraffairs.com

My wife and I bought our GMC Acadia new in 2011 and we have put more money
My wife and I bought our GMC Acadia new in 2011 and we have put more money into this vehicle than our Dodge truck we bought 15 years ago. First the struts were blown out the third year we owned it and also a stabilizer bar and most recently the throttle sensor went bad and so the entire throttle body needed to be replaced and also some reprogramming supposedly. Not impressed with this GMC - could be the last one we ever own. Oh and of course the later fix gmc weasled around the warranty knowing which parts are junk and how to get around covering junk parts.
Published: February 27, 2015
Ray of Mechanic Falls, ME
Source: consumeraffairs.com

This has been a very good vehicle overall. Have had no real issues with veh
This has been a very good vehicle overall. Have had no real issues with vehicle mechanically or otherwise. Vehicle has good performance and fuel use. Good overall vehicle for traveling and local use. Comfortable and easy to drive. Would recommend this vehicle to anyone looking for dependability and comfort for a good price. Has all the high tech things that make a vehicle easier to own and use.
Published: December 1, 2019
Roy of Springdale, AR
Source: consumeraffairs.com

GMC Acadia 2008 - I had a problem with my steering making a squeaking sound
GMC Acadia 2008 - I had a problem with my steering making a squeaking sound and getting harder to turn. I took it to gmc to have it checked. They found nothing in Oct.2014. The noise got louder, the car currently has 25,095 miles on it. Now I am being told the rack and pinion is leaking and needs to be replaced. The car has never been in an accident and has had all of the maintenance kept up. I received a letter from gmc saying they would replace the power steering pump if I had a problem, gmc does not consider this to be part of the pump problem, therefore they will not cover it. I spoke with a gmc rep. reference # ** today.
Published: May 4, 2015
Mary of Fountain Valley, CA
Source: consumeraffairs.com

2007 GMC Acadia radio and sound issues - About a year and a half ago, we st
2007 GMC Acadia radio and sound issues - About a year and a half ago, we started experiencing problems with having no sounds for the radio, blinkers, seat belt, back up warning sound that a child or something is behind the vehicle etc. This is definitely a safety issue if the warning beep is not working when backing up. This happened off and on at first and then everything sound wise has stopped working now for the last 16 months. Except for about 30 minutes this summer when all of the sudden we had sound again. We have no idea what happened but the sound quit again and we have not had any sound since. GMC has said they dont know what the cause is and we should take the vehicle to the dealer to troubleshoot the issue. This will entail a repair bill of hundreds of dollars from what the dealer has estimated. I have read and heard this is a common problem with the Acadia. Looks like GM would step up and recall and fix all these issues everyone is having with the Acadia. Very disappointed with GM and their failure to resolve these issues.
Published: November 14, 2014
Grant of Wichita, KS
Source: consumeraffairs.com

We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015..
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.
Published: February 26, 2015
Julie of Sahuarita, AZ
Source: consumeraffairs.com

I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mounta
I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mountain Parkway when my car just lost power. I had my car tow to an auto repair when they indicated that my engine blew. I had oil in my car. My warranty was done. Now Im stuck with a big car note and a Lemon car. I called GMC. They wont stand by their product. Stay away from buying an Arcadia. Read all the reviews before. My mistake was not to read the reviews and to buy an American car. DONT DO IT!!!
Published: September 7, 2016
Victoria of Mohegan Lake, NY
Source: consumeraffairs.com

2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklaho
2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklahoma Summer of 2015. Two hours outside of Denver @ 75mph engine shuts off. I barely get the SUV off the road, lucky we werent killed. Tow to SUSS GMC in Aurora, Colorado. Explain situation hoping to get the car up and running as we are on vacation. No Loaner car, No help with a rental car and 3 days later they say, Blown engine that will be $8600. The vehicle is 4 months out of warranty with 87k on it. This car already had one engine replaced under warranty, and now less than 20k later the replacement engine had blown. Obviously defective and poor workmanship and diagnosis by Ferguson GMC in Oklahoma.Nobody will stand behind the vehicle. Its sad. Im a GM guy. First car was a 68 Impala my grandpa gave me. I have had 7 GM since high school. What a disappointment this is... I cant get anybody to work with me or give me any help at all. My Supervisor Specialist has yet to call me back in a weeks time. Customer Experience - 0, Customer Satisfaction - 0.
Published: July 8, 2015
Scott of Broken Arrow , OK
Source: consumeraffairs.com

Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Hig
Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Highland, IN. Since that time we have experienced repeated issues with the fuel gauge dropping to completely empty, while much more gas is in the tank. Have taken it in for service 7 times already and have spent numerous more times talking with them and calling Corporate GMC. They have tried reprogramming a couple times, checking a float in the tank, replacing a cluster, etc. They tell me nobody else has this issue, and the loaners I have had have not had this issue. Their end-solution was for me to always keep half a tank of gas in the vehicle. Theres a solution for you. Now when the tank is nearly full, it shows over full. Salesman tells me, Hey, I dont make em, I just sell em.
Published: March 24, 2014
Mike of Munster, IN
Source: consumeraffairs.com

Generally I am very satisfied. However, I noticed that even in or after a l
Generally I am very satisfied. However, I noticed that even in or after a light rain there is slippage in the front tires (front wheel drive). It also does not handle well in any snow. Very disappointed in this problem. Scares me to drive in any weather.
Published: January 14, 2017
Darryl of Indianapolis, IN
Source: consumeraffairs.com

2007 Acadia. The transmission went out at 125000 miles. It was replaced at
2007 Acadia. The transmission went out at 125000 miles. It was replaced at certified GM dealership at the cost of 3961.22 Dec. 2014. In March, I received a letter from GMC that some 2007 have experienced a cracked or fractured wave plate. This was the exact problem with my car. GMC will not reimburse us for the repair because of the mileage, even though they are aware of the faulty part. I dont understand how GM can expect loyal customers when they wont take care of us!! Please be sure to post your problems on GM Facebook page.
Published: October 1, 2015
Elisha of Howe, TX
Source: consumeraffairs.com

I purchased my 2011 GMC Acadia Denali new and have always serviced at the d
I purchased my 2011 GMC Acadia Denali new and have always serviced at the dealership. Two weeks ago my engine stalled at a stop sign. I had it towed to the dealer thinking it was the alternator, but turns out my engine went with only 58,000 miles. The dealer contacted me yesterday after the vehicle being there for two weeks now. They informed me that the bill will be $9,500 and that GM will cover $4,300 and I will need to cover the $5,200 balance. I had just replaced the defective navigation system in February 2018 which entailed replacing the entire radio as well. I have been loyal GM customer my entire life with all of my new vehicle purchases. Unfortunately loyalty does not seem to really matter with this company. I had been planning on buying the new 2020 Cadillac XT6 next year.
Published: May 15, 2018
Edward of Edison, NJ
Source: consumeraffairs.com

We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced w
We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced when we had it 3 months, fortunately still on manufacture warranty. Then recall notice after we paid $200 to repair electronic system. Windshield wipers failed and had to be repaired. Now air conditioner needs to be replaced. Stay FAR, FAR away from ACADIAs. Dont purchase. Money Pit!!!
Published: June 11, 2017
Betha of Bozeman, MT
Source: consumeraffairs.com

I have a 12 GMC Acadia Denali where the cheap antenna base cracked and came
I have a 12 GMC Acadia Denali where the cheap antenna base cracked and came loose in a dealership car wash even though they removed the antenna first. I do not believe its the dealers fault but a factory defect or poor design. The service manager said he sees several a week come through with this issue. I tried to work with a GMC Factory rep; no help at all and blames the Stubby antenna that had always been removed before washing. My 4th GMC, but more than likely my last since they dont stand behind their products or dealerships. The dealership will cover 1/2 the cost of repairs, which is almost $500.
Published: April 24, 2016
William of Winston Salem, NC
Source: consumeraffairs.com

2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate re
2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate replaced at dealer under warranty at 66000. Transmission failed AGAIN 11/20/2014. 105000 miles. Replaced AGAIN at dealer. $3000. Split in thirds by dealer, GMC and us. Just got it back 12/10/2014. Front end vibrates now. Heat mode door ($466) replaced at dealer 11/2014. 24 hours later, heat didnt work on passenger side or defroster. Replaced heat actuator a week and half later, 11/19/2014 ($288). 24 hours later, transmission died an hour from home. Fixed as described above 12/10/2014 ($1063). Now have vibration in front end since picking it up. Have appointment 12/16/2014 at dealer. Also replaced power steering pump (early 2014), throttle position sensor (early 2014). Have had it with the GMC dealer and GMC. Stand behind your product!
Published: December 11, 2014
amy of Unionville, CT
Source: consumeraffairs.com

Our 2009 GMC Acadia has had 2 water pumps replaced, catalytic converter, fr
Our 2009 GMC Acadia has had 2 water pumps replaced, catalytic converter, front suspension, timing belt cover leak all have problems in the last couple months. This thing is a money pit. Worse vehicle ever. I will never ever buy a GM vehicle again. I think a class action lawsuit is needed.
Published: February 18, 2015
Jim of Placerville, CA
Source: consumeraffairs.com

My Acadias transmission went out on a trip to KC. About 4 hrs away from hom
My Acadias transmission went out on a trip to KC. About 4 hrs away from home. When it was put in Reverse it went in Drive & vice versa. Finally it went forward when put in Drive but RPMs stayed at 5,000, it wouldnt shift gears to go over 50 mph. I was on interstate. Top speed is 75 but people in KC drive A LOT faster. Im surprised my daughter & I got back to the hotel safe & sound. My insurance covered the tow to the closest shop. They would only pay $100 or less for the tow. I will have to drive the 4 hrs back to get it when its fixed. 8 hr round trip. Ill have to miss a full days wages or use my only day off for the trip. I couldnt be more upset. It was a Saturday when it broke down so naturally about every tranny shop was closed. I got a hold of 1 hardworking mechanic that was still at his shop to see if hed work on it. When I told him it was a 2008 GMC Acadia he said theyre known for bad transmission. I wish Id known that sooner. This is my only vehicle. I wasnt going to call someone to come that far to pick us up. My only option was to rent a car to get home. I have no idea how I will make it back to get the Acadia after its fixed & who knows how long itll be before its fixed. I cant afford a rental the entire time so Ill be without a car. How will I get to work to be able to pay for this? This just happened yesterday so I havent heard back from the mechanic yet. I will write another review about the exact problem & solution later. Im definitely giving GMC customer service a call tomorrow & will never purchase from GM again. Lots of people are having the same problem, I am with their Acadias. Ford here I come!!Updated on 09/23/2015: I was not able to find out what went wrong with my transmission. It was sent to my warranty company for them to determine the issue. They chose a rebuilt tranny to replace the first. The torch converter was bad. They sent the second rebuilt tranny. I was told the Acadia was fixed. I went to KC to pick it up 4 hrs away from home. It made it about 75 miles when the RPMs flew up to 5,500 & the engine lost power. I had to drive the other 3 hrs home with it in low & manually shift gears. Its been at another shop for a week now & I havent heard back from them. The company that supplied the rebuilt tranny will pay to have it fixed. The main issue is Im paying $350 a month for a car I havent been able to drive for over a month & the car I want to trade this pile of bolts for will be sold before I can get this thing fixed! I do not blame the mechanics or the rebuilt tranny company for all the trouble. I blame GM for a very poorly designed transmission!
Published: August 24, 2015
Tammy of Hoisington, KS
Source: consumeraffairs.com

I purchased a brand new 2012 GMC Acadia at the end of November 2011. The en
I purchased a brand new 2012 GMC Acadia at the end of November 2011. The engine had to be replaced at 31,000 miles. When they replaced the engine (thankfully that was covered under warranty) and took it for a test ride it was noted that the engine was MISFIRING. They replaced the fuel injector and everything seemed kind of ok for a while. Months later the car had a thumping/ rattling noise in the front end. Also the car started misfiring again. Spark plugs were changed twice and coil was replaced. I have been towed a few times and drove to the dealership numerous times. The car has been in the shop 22 times for the SAME TWO ISSUES. They changed just about everything in the front end for the thumping/rattling noise... struts, bushings, etc. They couldnt figure it out so they had a GMC expert fly out from the Midwest. Supposedly they fixed the issue and the noise went away for a while and came back. Now they tell me I need new struts!!?? Again?? And, now they tell me I need new cylinder heads also at $5100!! This new engine only has 60,000 miles on it!! I have a friend who has owned a shop for 35 years and has worked on my car a couple of times. He thinks maybe when they put the engine in they pinched the wiring harness or its something electrical that is causing the misfiring since it is random. He also feels since they changed everything in the front end they didnt tighten the cradle bolts when they put the engine back in and that is whats causing the rattling noise. These problems started after they put the new engine in. Whatever the case the car has been a piece of junk from the beginning. Also the power steering pump has been replaced twice in two years, not to mention numerous recalls and other issues. I have contacted an attorney and I would NEVER trust another GMC vehicle. I have NEVER owned a vehicle with so many issues. Not even a used vehicle...
Published: February 12, 2019
Marnie of Lanoka Harbor, NJ
Source: consumeraffairs.com

Engine sputtering - recall - internal engine repair. Power steering noise -
Engine sputtering - recall - internal engine repair. Power steering noise - recall - repaired issue. Only one light works - no issue with the actual lights. Issue unresolved after John Miles GMC in Conyers was unable to troubleshoot the issue. Issue remains. Starter will not shut off - current repair appointment with non-dealer mechanic. Guess well see. Overall the Acadia is a piece of rolling **!
Published: April 30, 2015
William of Conyers, GA
Source: consumeraffairs.com

I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It d
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
Published: June 21, 2018
Ashley of Humble, TX
Source: consumeraffairs.com

I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble
I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble with the A/C blowing hot air, and had the catalytic converter replaced. Luckily, it was still under warranty. About 3 weeks ago, the engine light came on again. The repair shop I took it to said it was the transmission. I took it to a transmission shop, who said it was a known problem with this model of transmission, and that it was still being produced, even though its a known piece of junk. GM isnt obligated to do anything, because its not a life threatening problem. I will never buy anything made by GM, again.
Published: January 15, 2015
Chuck of Coldwater, MI
Source: consumeraffairs.com

Upon receiving a letter from GM regarding the water pump shaft seal in my 2
Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.
Published: May 6, 2013
Jill of Fort Bragg, NC
Source: consumeraffairs.com

I own a 2013 GMC Acadia. The issue is this - upon initial start and driving
I own a 2013 GMC Acadia. The issue is this - upon initial start and driving within the first 600 ft there is transmission calibration noises which range from a light bumping noise to a major thud. The other day I was driving most more than 30 km and the transmission make a thud - sounded like I hit a boulder on the road. We immediately pulled the vehicle over to look for an obstruction on the road. There was nothing - not even a pothole.The GMC dealer where we have our vehicle service and was purchased from have not been able to come up with any diagnosis for this problem. They have acknowledged verbal that there is an issue - however the service report comes up clean. What a joke. We paid and are paying real money for this vehicle and it should run properly. Repairs need to be done and yet nothing has been to say Im disappointed is an understatement. It seems to me that the challenges are the fact that no one in North America can actually build a reliable vehicle that will run for longer than a mop head from China. Maybe we should start manufacturing there - at least then we could afford to replace a vehicle every 20 thousand kilometer.
Published: May 29, 2015
Nathan of Airdrie, AB
Source: consumeraffairs.com

Love the SUV however, it has fallen apart mechanically from the water pump
Love the SUV however, it has fallen apart mechanically from the water pump to the Transmission and everything in-between. Many of the problems were known by GMC so they came up on recall except for the transmission which I fought them for and got a free one. Steering, brake system, cooling system, wiring harness, front and rear air, sound system, etc... If my wife wasnt such a fan of how it drives and sits up so she feels safe I would have dumped it.
Published: August 30, 2017
Steve of Phoenix, AZ
Source: consumeraffairs.com

Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard
Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard after rain. Soon discovered the factory installed sun roof leaked but was told by the GM dealer we bought it from, all sun roofs leak! Almost immediately, the car wouldnt automatically change gears. Also, while driving down the expressway, the radio would turn off by itself. A few months later, I took the keys out but the car kept running!!! The car was towed to the dealership and the fuse box had to be replaced at the tune of $2000! To fix the leaking sun roof would cost another $2300. At this point I didnt want to spend the $$$$ so I tried to avoid the rain and parked it under the carport during showers. Well last week, while riding south on i75, about 20 miles north of Valdosta, the engine went out. Im done! Im out a car but NEVER EVER WILL I BUY ANOTHER GM!! My advise to anyone reading this, buy a Honda, Toyota, Hyundai, or Ford. Stay away from GM!!!
Published: May 13, 2015
sandra of Lithia Springs, GA
Source: consumeraffairs.com

I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it,
I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it, hardly used it due to my line of work which is always away from home. Multiple recall been corrected in which I think its ridiculous at first place, but I said, no worries, its being corrected in a way, thats good! Last week I went to San Diego to visit a friend with my family, driving there with no issue. When we head back home en-route to 101 freeway, it was drizzling a little bit that time, suddenly it chimed 3 or 4 times and wondering whats wrong, my instrument panel indicated stability track light on, reduce engine power and applied brakes, felt like I was drifting a little bit from a different lane, and loss engine power, kind a bit worry, but managed to pulled into the shoulder lane. As per the troubleshooting, turn off engine and wait for 15 seconds and start engine, nice! Stability light off with no issue except engine light on now. Managed to drive again for an hour just to head back home. Brought my Acadia to GMC service department to see whats wrong with the engine. It put out a fault code of P0700 and P182E pertaining to manual shift lever inside transmission shortening out. For 23500 miles I wouldnt expect that, and my warranty just expired last July, it cost me $1200 for that issue. Now, Im heading to Texas driving my Acadia, makes me wonder what discrepancy will my Acadia will call out.
Published: November 8, 2016
ando of Oxnard, CA
Source: consumeraffairs.com

I purchased a New 2021 GMC Acadia. Within 100 miles I discovered 360 Camera
I purchased a New 2021 GMC Acadia. Within 100 miles I discovered 360 Camera didn’t work. Automatic Braking, Lane change and road departure were all dysfunctional. GMC has had camera issues for several yrs. Continued selling know the safety issues. I would recommend you avoid this vehicle at all costs. Mine has less than 1000 miles and I’m going back to Honda and take the loss.
Published: January 6, 2021
Lawrence of Roebuck, SC
Source: consumeraffairs.com

To start with, coil packs all of them now 118,000 miles and I paid hell to
To start with, coil packs all of them now 118,000 miles and I paid hell to get there. Next motor mounts, wow fix them and see how that feels (not good and really ridiculous). Next front axles and now some new noise coming from the front left front area, and another fun project changing spark plugs. Maybe you should not try to put 50lbs. of potatos in a 20 lbs. sack, you know what I mean. I going to have to say Ive owned a lot of cars and I build them all the time, SHELBY1966 AC COBRAS the finest youll ever see, and I dont expect for GMC to stand up to my standards, but I do know what a car should be and this 2009 GMC Acadia does not even get close. Oh and forgot the tail light (brake light and front and rear turn signals, out and Ive heard about and read about it on here and other sites something wrong with the wiring and they say the same thing as always bla, bla bla, ** talk, but the one thing they dont understand is Im done with their sorry excuses and lame **. I will have to go to someone else to buy my cars. You know if we all stuck together, we would get what we should, when we buy something. Well I hope someone reads this and gets off their aces and starts to do the right thing and fix the things they should, and maybe they might win back some of their customers, but for me, bite me once shame on you, bite me twice and take a hike GMC. You know this might sound funny but Im not sure, even if they gave me a new one, that I would take it. I just dont have the time, nor do I want to spend the time to keep it on the street, and well lets not forget about the money involved with all of those fun times running around and getting hog wash from their Techs, and I dont blame them, they didnt build or design them. Bad for them I guess.Now all that being said, I do not want some of you to get fired up and write some stuff back about how great your car is and no problems bla, bla, bla, You can not tell someone something different than what they already know, and that is I know what a car is and how it should perform and you can not take away from me, please do not try. And if you do felt the urge too, please note all of the other people here on the net with the same problems and same results, excuses after excuses and no one owning up to them. The only peace of mind is knowing I dont have to deal with GMC anymore. I really Wish All The Best To Everyone Still Stuck With One Of These For A Lack Of A Better Word (Car). Good Luck!!
Published: September 4, 2013
Dan of Ft Laud, FL
Source: consumeraffairs.com

Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need
Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need a transmission. My car just stopped on the road. For the money I spent and from what I read this is an ongoing problem. I cannot afford 3500 dollars but I guess you could not care one bit. Thanks for all your ads telling me how great this car is.
Published: November 25, 2013
Anthony of Folsom, PA
Source: consumeraffairs.com

The engine switched off while I am driving my 2010 Acadia on the 2nd of Sep
The engine switched off while I am driving my 2010 Acadia on the 2nd of September 2012. Fortunately, I was driving in a service road on low speed so I handled the situation. However, I recovered the car to Ras Al Khor service center where they kept the car for over than 6 working days to resolve the issue, which is as per their diagnoses was a wiring problem led to electricity short in the car. They handed over the car to me on 10th of September under supervision of Mr. **, delivery coordinator who confirmed that the issue is resolved. However, last Tuesday, 2nd of October, I was driving my car when the engine switched off again without any sign. I would assure you that it’s only my good luck that I wasn’t driving my car on high speed and I luckily handled the situation in both incidents. I really lost the trust in my car which I directly bought from GMC and did all the services through your service centers. Mr. ** (the service manager) assured me that he will personally take care of my car problem and he will call me back, which he didn’t. And till now, nobody called me and all I got are false promises.
Published: October 7, 2012
Khaled of Dubai, other
Source: consumeraffairs.com

Only good for the first 15,000 miles. Factory tires are a joke and made wit
Only good for the first 15,000 miles. Factory tires are a joke and made with softer rubber. GM is aware and it was the discretion of the dealership to share the info. At 18,000 miles I had 4 bald tires. They cover a portion of it under warranty. The tire guy has to call Michelin with the mileage and size of tread - if any. We did get 70% off new ones. Two days later I started experiencing the SHIFT TO PARK error. Its in park and I try to shut it off but it doesnt register being in park. This prevents the car from locking and causes nonstop dinging that will ultimately drain your battery. You have to turn it on/off again multiple times, jiggle the stick, hit the brake until it magically decides its good. It now happens EVERY time I shut it down. There is no fix. Again GM is aware and left it to the discretion of the dealership to share the info. Now Im stuck in a lease for a PITA car that I cant properly use. Save yourself the headache - buy something else!
Published: May 30, 2019
Amy of Livonia, MI
Source: consumeraffairs.com

Spent $50k on this new vehicle (2017 GMC Acadia Denali AWD) and it has been
Spent $50k on this new vehicle (2017 GMC Acadia Denali AWD) and it has been a total disaster from day 1 - From rattles and squeaks in dash, seats, and lift gate to the biggest issue, vehicle shudders at constant speeds! (GOOGLE GMC #PIP5488). We ended up finding this out at our 5th service, but at the 4th service, our entire drivetrain was torn apart to have the torque converter clutch replaced - Which didnt solve our problem. We just got word today that GMC is not willing to offer us a buyback, rather we were told we had to wait for a fix! Dealership says it could be 2 years! WHAT! Spend $50k, suffer for 4 months, no fix, no timetable, and no support! GMC, see you in court! Wouldve given this 0 stars.
Published: April 26, 2017
Steve of Pinckney, MI
Source: consumeraffairs.com

General Motors executives should have their family members drive this piece
General Motors executives should have their family members drive this piece of crap and experience what the rest of the Acadia owners experience: Timing chains replaced at 40,000 miles, Steering assembly replaced at 55,000 miles, transmission failure at 120,000 mile, wiring harness fire, and now the transmission failure again at 173,000 miles. While the timing chains and the first transmission were repaired at GMs dollar (goodwill), they called it even though they had a recall on the transmission after mine was repaired. They now want $1620 to repair a fouled solenoid valve in the transmission. Its fouled with oil, in a closed system, that while it could have been caused from when they repaired the transmission the first time, they state the high mileage is the cause??? Its a Closed System; they repaired and fouled ports in a solenoid valve. This is another reason I will not in my lifetime buy any General Motors product again. They do not stand behind their products, let alone have family members drive them.
Published: May 30, 2013
Bill of Silver Lake, WI
Source: consumeraffairs.com

Recently, I have been noticing water coming down into my GMC Acadia during
Recently, I have been noticing water coming down into my GMC Acadia during rain fall, to the extent that the car carpet was soak in water. I noticed the traces of water under the driver side dashboard and the holding handle on the front passenger side. Please, does anyone know the cause of this leakage?
Published: October 28, 2014
sam of Providence, RI
Source: consumeraffairs.com

2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked.
2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked. Brought it in to the dealer for warranty repairs. Was told by the dealer that this problem is very common and there is no stock available to fix the seat. I am now on a waiting list to get it fixed. Because the crack is so bad I now have packing tape holding the electronic seat controls from falling out of the seat housing. Since this is so common, why is there no re-call and why isnt GMC doing more to keep up with the parts demand?
Published: August 14, 2015
Sal of Houma, LA
Source: consumeraffairs.com

I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I disc
I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I discovered the a/c doesnt work, the window locks dont work, the windshield washers dont work. When I remove the gas cap to refuel, it wont start unless I floor it. It cranks slow like that battery or starter is bad. Now it pops into neutral while driving and the electric door locks cycle up and down rapidly. What a huge pile of crap this vehicle is. I was a certified GM mechanic for 20 years, but after seeing what kind of junk they are building now, Im ashamed to admit that to anyone. Dont ever buy one of these vehicles. The warranty company is worthless, says the problems are on me, and they wont repair them.
Published: May 26, 2018
Richard of Bloomington, IN
Source: consumeraffairs.com

I am a GMC 2008 Acadia owner. I have seen many forums related to the above
I am a GMC 2008 Acadia owner. I have seen many forums related to the above subject. I am in a very similar situation. I have heard the whine or moan type noise when I would turn the steering wheel. I took my Acadia in the GMC dealer in Merced, CA. They quoted me an outrageous amount of $1,800.00+ to have it fixed. It is out of warranty and I did not have the funds to pay for the work/parts. Now my A/C has went out. I took it in to a local radiator shop and they informed me it was caused by the power steering line making contact with the A/C line and has caused a hole in it. The part for the A/C line is over $700.00. I am at a loss here and have nowhere else to turn to for help on this vehicle. As it stands now, I am currently out of an A/C that was caused by the power steering line. As I understand by reviewing many forums, this is a known issue that many of GMC Acadias have had. Desperately seeking assistance on this from GMC.
Published: August 8, 2012
Jackie of Le Grand, CA
Source: consumeraffairs.com

Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower fa
Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower failed. Dealer wants $1300 and GM will not acknowledge this problem and do a recall. Not buying another GM again. This is a common problem.
Published: April 19, 2017
Eric of Wayne, NJ
Source: consumeraffairs.com

We purchased our vehicle new and have been pleased with it except the trans
We purchased our vehicle new and have been pleased with it except the transmission. It never, ever sounded right when shifting. This vehicle has only 55,000 miles. We were on our way to Wisconsin to visit family recently when, after shifting into reverse, we heard this very loud noise. We thought we hit something but found out quickly that it was the transmission. After discussing what our best options were, we decided to have it towed back to our local dealer at a cost of $528. Then renting a car to return home, we received the bad news that the repair would cost $2000. We asked the dealer if they reported these kinds of repairs to GM and they said not when its out of warranty. We will think long and hard before we buy another GM vehicle and we certainly cannot recommend them to family and friends.
Published: September 1, 2014
Carole of Piqua, OH
Source: consumeraffairs.com

Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the
Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the heavy rain. The car will lose control and wobble and the power steering doesnt work while the car swerves and the traction light goes on. Ive almost been in a few dangerous accidents because of this problem with the kids in the car. Ive taken this car in for recalls that the company has sent me but none was for power steering. Every time I ask them to address and fix this issue, they ignore the question saying that its something else. The power steering also makes a moaning whining noise when turning.
Published: December 27, 2012
Realmrose of Victorville, CA
Source: consumeraffairs.com

2010 GMC Acadia. I bought this car December 2015. Start good after that I h
2010 GMC Acadia. I bought this car December 2015. Start good after that I have to spend every other week by a mechanic and everything with something I have to install and lots of repair. Just name it. Transmission, most of the control arms, ball joint, power steering rack and pinion. Just lemon. Will never buy any GMC anymore.
Published: September 21, 2016
MOHAMED of Easton, PA
Source: consumeraffairs.com

I recently purchased a used 2008 GMC Acadia after scouring a trusted dealer
I recently purchased a used 2008 GMC Acadia after scouring a trusted dealerships lot for a new SUV. I immediately fell in love with the features and look for the Acadia and signed my hard earned money away on the dotted line. Less than two months in, I now realize that this was the worst decision of my life. It drove smooth at first but I began to notice some transmission issues when accelerating. It wasnt noticeable enough to be a major deal as I am used to some lag in acceleration when driving heavier SUVs (I traded in a Toyota Sequoia). Now just one week after making my first payment my check engine light is as bright as day. As I scroll these reviews and look online for anger management counselors to keep me from flipping out at my local dealership and on the phone with GMC I am preparing a strategy to get rid of this vehicle especially now that I see all of the negative feedback. Thanks for all that have posted their experiences, I will never ever buy American or GMC again, back to foreign.
Published: November 23, 2014
Che of Charlotte, NC
Source: consumeraffairs.com

Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went
Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went into the shop for 6 weeks while they tried to diagnose a transmission problem with GMs help. Since making the repair the engine continues to surge to 4000 RPMs from time to time under certain driving conditions as the transmission struggles to keep up. Problems with the car also includes numerous recalls, driver seat coming loose, and the front AC evaporator unit failed. After the GM warranty expired and weeks after replacing the front AC evaporator unit the rear AC evaporator and power steering failed. I can no longer afford the car and I believe that GMs product quality became poor after the GM bankruptcy and when GM became known as Government Motors.
Published: December 6, 2015
Steve of Parrish, FL
Source: consumeraffairs.com

I first saw the 2008 Red Jewel Tint Coat GMC Acadia at my local county fair
I first saw the 2008 Red Jewel Tint Coat GMC Acadia at my local county fair in September 2007. I sat in the drivers seat and said, One day Ill own one. On November 7, 2007, I drove home the PROUD owner of a beautiful American product. I couldnt wait to show it off and brag about the Crossover I called my own. Talk about love of a vehicle... this was it. I found it inconvenient that only certain dealerships were even certified to work on my baby, unless it was the dealer I bought it from, they could work on it (but really? If it takes someone especially certified, I dont want to take it to the dealer I bought it from if they arent certified) plus, Id have to say that this is the first vehicle Ive ever heard of that requires a special certification to service the vehicle to keep the warranty intact. I faithfully maintained it and did everything I was told needed to be done (granted things like changing air filters, I did myself for the cost of the part vs. the cost of the part + $100 to have it done). The front-end of the transmission was rebuilt at 44,000 miles. Water pump required replacement, there were a couple recalls (minor), and an enormous issue with the A/C system (which eventually got fixed). Now, I must say GM took care of all of these problems, without issue. Kudos, it sounds like I may be the only one. Oh, and the driver side door seal leaks, so my seat gets wet when it rains (never fixed it as it was past the bumper-to-bumper warranty when it started and couldnt afford to repair it with the already near $600/month payment). However, I am now at 126,334 miles on the odometer and my love is near lost. I paid it off last spring and am now having several repairs, which would be VERY costly to have the dealership fix. In most recent weeks, I have replaced the spark plugs (as a general tune up and PM due at 100,000 miles), immediately had check engine light on and flashing-vehicle began running very rough, idling up and down, and near chugging at times. ONstar reported multiple engine misfires and spit out the following codes: P03000, P0174, P0171. Now along with that, the traction control began intermittently turning itself off (which I know it does when the check engine light is on or when it senses something off). Upon researching these codes we decided the best action would be to replace the problem coils.... P0174 and P0171 cited lean fuel conditions in the respective cylinders and after reading all the reviews, I decided to replace all coils. Ok new spark plugs and new coils... should run great. Unhooked the battery to clear the codes and CEL. Still having the same problems except now the CEL isnt coming on. Next thought, replace the fuel pump. It could be the problem, I did after all have the trouble with -40 wind chills that it wouldnt even kick on so that I could start the vehicle. 2 days later it started working again (thought a fluke, maybe a short or a loose wire), havent had any further problems until this now..... Overall, I like the Acadia, but am really beginning to become discouraged. I keep thinking, I get this fixed and the exhaust replaced (which just rusted through in a small area) and everything will be good to go, but what happens when the timing chain needs replaced (thats a high bill) the cover has already been leaking forever and the dealership never bothered to enlighten me on that. Power steering fluid is leaking out like its in a sieve - made sure everything is tight and now am running Lucas Power Steering Stop Leak in it to try to keep fluid in it as long as possible and hopefully prevent failure and required replacement of the pump or worse yet, the rack-and-pinion. I can see where it might get really costly (more than it is right now) to continue to drive this vehicle. I do have to say I havent driven the Acadia in near 3 weeks as Im afraid it will leave me stranded. Its a shame that GM quit making the 3.8 (3800). I had multiple vehicles with that motor and never had to do anything to them other than change the oil, sparks plugs, air/oil filters, and 1 alternator. Bring back the proven equipment and ditch the new garbage. Thankfully, last spring I bought a KIA Optima for my primary transportation to and from work. It is getting me everywhere I need to go since the Acadia is down, sucks though - I got stuck in the snow because the snow was simply too deep and the tires wouldnt touch the ground any longer. Wish I had the Acadia to drive in the snow, it is after all a record breaking winter!
Published: February 21, 2014
Ashley of Angola, IN
Source: consumeraffairs.com

When is GMC going to admit that they threw quality out the window when they
When is GMC going to admit that they threw quality out the window when they built this vehicle. Recalls are done only when its life and death. Right from the start, my headlight harnesses melted. Thousands of similar complaints online but no recall yet. Steering column, timing chain and the list goes on. Now for the shocker. I took my Acadia to the dealer because I received a Special Coverage Program 14582. My vehicle ran rough and the check engine light was on. That is exactly what the Notice described. I also asked the dealer to inspect the front end and steering because there was an outstanding power steering pump recall. After a few hours, the dealer called me back with the news.As per the email, my 2009 GMC Acadia with 150,000 km needed: replacement of catalytic converter bank2 $722.10, replacement of pre-CAT/post cal oxygen sensors $451.41, fuel system servicing recommended $169.95, replacement of spark plugs $295.40, evap purge solenoid $124.32, replace both front struts $952.86, replace both rear shocks $456.00, replace one broken engine mount $248.42, replace water pump $513.50, perform four wheel alignment $129.95, replace rack and pinion assembly $1,583.24, replace right front lower control arm bushing(s) $416.05, replace left front lower control arm bushing(s) $416.05, replace left rear upper control arm $541.12, replace right rear upper control arm $541.12, plus three separate @120.00. Diagnose charges for the check engine light, an oil leak and steering and suspension came to over $9,000.00.Sorry for the long-winded story. I only accepted the repairs that I thought were important. It came out to just over $2,000.00 and the Acadia seems perfect now. Moral of the story is that dealership service areas will attempt to build you a new car if you let them. I think they wanted me to give up on this SUV and head straight for their showroom.
Published: December 5, 2015
Ioannis of Woodbridge, ON
Source: consumeraffairs.com

I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no pro
I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no problems until my headlights started flickering. I carried to the dealership to find out my HID lights have melted the casing so I had to get a headlight assembly that which cost $1373.04. They said that it was not covered under the warranty. It shouldve been electrical. Why? Its HID lights get hot enough to melt the casing. There should be a recall on those.
Published: March 7, 2017
Roberta of Cincinnati, OH
Source: consumeraffairs.com

We purchased 2008 GM Arcadia and have had nothing but problems... from wate
We purchased 2008 GM Arcadia and have had nothing but problems... from water leaks inside the car, electrical problems, throttle body etc. GM does not stand behind their product and I warn anyone looking... not to buy any GM product!
Published: May 12, 2015
marla of Houston, TX
Source: consumeraffairs.com

Well another big repair needed for my 2010 GMC Acadia. First I had problems
Well another big repair needed for my 2010 GMC Acadia. First I had problems with the steering column. Then the core evaporator had to be replaced. Both were major repairs. GMC Paul Sur paid for most of it after I went on their website and complained. Now I need a TMC module and seal replaced. Need throttle service and fuel injector. Total cost parts and labor $1600! Called to get a breakdown for parts $734 and labor $509. Throttle clean $124.95, fuel induction service 139.95. Funny how I took my car in a year ago with the same problem. It was still under warranty. But they said that the codes did not show up at that time. Now its not under warranty and the codes showed up. Really? This is the third major problem Ive had with this car.
Published: June 26, 2015
Olga of Chesterton, IN
Source: consumeraffairs.com

I bought a brand new 2014 Acadia in December. It is now August and I have h
I bought a brand new 2014 Acadia in December. It is now August and I have had 3 different problems. When the car was 6 weeks old, my car died in a parking lot (leaving me blocking parked cars) in 20 degree weather with my 3 year old in the car. After being towed to the dealership, I was told that I didnt have any fuel in the tank although it said I had 54 miles to empty (OnStar confirmed). This was found to be a problem with the reading in the tank and shortly after became a recall. Two months later I started hearing a crunching sound in the tires when I turned a corner. This ended up being some belt that wasnt getting the right amount of fluid so it snapped. That repair took three days so I had to have a rental car... even though I paid top dollar for a brand new car, I was riding around in a rental car. At this point, I was very frustrated but still loved the look and roominess of this vehicle. During the summer I started hearing a squealing when I turned the air conditioner on. Within days I was getting no cold air on very hot days. The dealership could not find a leak but recharged it and sent me home. Within a week and a half the squealing started again... clearly a problem! So I called to report it but was leaving for vacation the next day so made an appointment for the day I got back. I took it in and they ran a light over the system to see if there was a leak... no leak found and sent me home. Within two days while driving with my children in the car, we could not get any cold air and it was a very hot, humid day. Now Im riding around in my new car with my windows down sweating. I called right away and was told that my car would not give as much cold air while idling (what??) and that the air conditioner might not be able to keep up with the humidity! Really, are you kidding me? Why did I pay this much for a car that cannot keep me cold when its hot all summer? They told me to bring it back in and they would run the light over it again. I didnt have a day that I could stop and it had cooled off outside so I was getting colder air...so apparently my brand new car really cant handle humidity... What a piece of junk! So, its hot again (over 90 degrees) and we literally cant breathe in the car. It is blowing hot air when its humid out. My husband called and spoke with the service manager who said he would call back which he did... 9 hours later and left a voice mail. He said they would run a light over it and if it didnt show a leak there was nothing they could do about it and the car could only cool to 64 degrees in this humidity level. Another joke, it never got to 64 degrees, more like 84 degrees blowing on us and if it says 60 thats what it should get to. Another person that tells me my car cant handle the humidity. Its going in today to have another checkup with the light. Is it only me or could the system just not work properly? How could we pay so much and have such a problematic car... so frustrated!!
Published: September 4, 2014
Kris of Charlton, MA
Source: consumeraffairs.com

Back in 2008 when GM was in trouble financially and I needed a car, my fami
Back in 2008 when GM was in trouble financially and I needed a car, my family purchased an Acadia. Part of our decision-making process involved supporting an American company. We really liked/like the car - the reliability is the overarching problem. To begin, there were a number of recalls resulting in many hours overall waiting at the dealer. If that were the only issue, I could deal with it. Unfortunately, that is just the beginning. We started having problems with the engine coils failing. First one - $400, a month later, another - $450. Four months later, one of the same coils that we had replaced and a different one - $660.00. Six months passed not without repairs (new radiator $700) and now the coils are a problem AGAIN! The dealer now tells us that ALL of the coils, the ECM and the catalytic converter all need to be replaced pursuant to a bulletin #PIP5038B which states if there are certain failure codes, which were present for us, that replacing less than all of the coils and other stuff, would result in future failure of the coils, problems with the brain and emissions. Total for this work - $2,931.72! Picked the car up and before arriving home, check engine light was back on! Can you believe it?? Dealer now states, which to be fair they had been working on and thought they had corrected, that the fuel injector is too clogged as a result of the coil problem and will need to be replaced - $765.00.My gripe - The coil failure appears to be a recurring issue which the dealer did not service properly initially replacing them one at a time resulting in our having to pay $1,510 only to have the same problem 6 months later. In that time, GM learned that they could not fix the problem 1 coil at a time and alerted their dealers in the bulletin. They learned while I paid but when the problem resurfaced due to the failure of their repairs, instead of offering to make good and apologizing for the additional inconvenience to me, they charged me an additional $3,000 which didnt fully fix the problem and now requires another $765. Who knows if that will be the end - perhaps there is a problem yet to be discovered with another fuel injector?I have spoken with the executive office and they offered to pay 50% of the current repair OR give me a voucher for $3,000 toward another GM product but I do not feel that this is fair compensation. I have had to expend $5500 on this car this year alone - not taking the additional $765 into account. One other note, GM continues to throw out that my car has high mileage which is a factor in the amounts they would offer. I purchased the car to drive, not preserve. I have taken care of the vehicle. Are GM cars only meant to go 100,000 and then die? Volvo and Toyota owners seems to expect 100s of thousands of miles but GM no? I dont see them advertising that.What would I like? For others to know of the problem. To be fully reimbursed for the monies we have had to expend in repairs to the coils so I can reinvest them in a new car that will actually work. Thanks, I would appreciate your help!
Published: October 3, 2013
Jill of Barrington, RI
Source: consumeraffairs.com

I own a 2007 acadia. When we bought it we had nothing but problems. The maj
I own a 2007 acadia. When we bought it we had nothing but problems. The majority of them were covered. The biggest problem is the amplifiers. They said it wasnt related to my flooded vehicle, so if it is not, then there must be a problem with the amps. In order to get these problems added to a recall we need everyone with the same problem to call GMC customer relation at 1-800-462-8782. I have worked for general motors for over 30 years. I pride myself on customer satisfaction. The only way to get recalls is for people to call and get a case number. Be persistent. Thanks.
Published: June 29, 2015
Ward of Perrysville, OH
Source: consumeraffairs.com

Please be advised that this letter of complaint pertains to my 2011 GMC Aca
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
Published: May 20, 2014
Janet of Plainfield, NJ
Source: consumeraffairs.com

Purchased a 2013 Acadia Denali, not even a year ago. Suddenly, dealing with
Purchased a 2013 Acadia Denali, not even a year ago. Suddenly, dealing with major oil consumption. Within 100 miles been down 2-3 quarts low. Been in and out of a dealership 3 times now (still under power terrain warranty). Dealer tops oil off and runs it around, says its fine. This is only happening to me according to them. People, I cant stress enough, these cars have been a headache since 2007, and even years later theyre still seeing more time than needed at a dealership. We have done nothing but baby this vehicle since we owned it at 60k. Now has 80k. 20k miles for this thing to start failing? GMC has been NO HELP. They keep directing me to a dealer. Dealer is either overfilling it and letting the overfill burn off or is dumping some sort of miracle job into the motor to get it to quit. Run far away from these vehicles. Theyll do nothing but give headaches and drain your bank account.
Published: September 15, 2017
C. O. of Ernest, PA
Source: consumeraffairs.com

My car referenced below is currently dead since 12/15/2011. Diagnosis showe
My car referenced below is currently dead since 12/15/2011. Diagnosis showed 3 cylinders compression pressure out of 6 is 0. Then they found that the engine is sludge.I brought the car to GMC for inspection on 9/28/2011. The car warranty expired on 9/17/2011. I have 3 questions: 1) Should the inspection procedure detect that there is a problem prior to the collapse of the motor? The car did run for almost 3000 kilometers post the inspection and prior to motor death. 2) Shouldnt GMC still fix this car and consider it still within the warranty? This is because (a) the car was inspected within 10 days of the warranty. The GMC dealer in Lebanon could not take it sooner. GMC dealer told me that they would still consider it under warranty. Also, (b) I really believe that the inspections done by the GMC dealer in Lebanon should have detected it. I cannot imagine the problem if done properly and diligently. I cannot imagine a great company such as GMC would have a bad diagnostic program. And (c) regardless of warranty, how can Acadia die after 30,600 kilometers (less than 20,000 miles), and GMC corporate people in the USA are not all over this lemon car?I would think that the GMC engineering community would be extremely interested in this case and want to learn all about it and come out with a very conclusive conclusion. Instead, the company is allowing a bunch of crooks and bad business/service personnel operate this GMC dealership. It is such organizations that create bad reputations for their mother company, because they put maximized profitability in front of quality and customer care.3) What can cause the death of the Acadia car within 20,000 miles? I brought the car for inspections and oil changes at 11530 kilometers and 27,651 kilometers. Please look into this and take a disciplinary action against your Lebanese GMC dealership and force them to fix the car asap. I expect great companies to act in an honorable way and to keep their customers happy and keep their reputation sky high.Please let me know, I am anxiously waiting,
Published: March 22, 2012
Amal of Parkville, MO
Source: consumeraffairs.com

I purchased an 07 Acadia two years ago with 80k miles and a 3 year warranty
I purchased an 07 Acadia two years ago with 80k miles and a 3 year warranty. Within the first month the transmission had to be repaired (SUV wouldnt go over 20 mph,wouldnt switch gears). The extended warranty covered the $3600 expense. Vehicle was in the shop for over a month. A few months later the steering was messed up and hissing loudly. The whole dash had to be taken out and I received new steering column amongst other things. Over $1500 repair covered by warranty. A few months later vehicle overheats, engine power is reduced. Cant drive vehicle. Not covered under warranty. Several hundred $$$ bill. Tire sensor light bad. Too much $ to fix. Still drivable. Few months later engine starts back-firing, driving very poorly. Every possible dash light is illuminated. Stabilitrak, traction control, engine, service all-wheel-drive (no oil light)- engine power reduced. Vehicle wont drive.Took it to GMC (who now knows me by first name but still screws me over every chance they get) and they said oil needed changed, after they did $200 in diagnostics. $300 later, I was out the door with no lights illuminated on the dash and a smooth running GMC. Got a lecture about the oil and how important it is to keep it changed and full.One month later ding ding ding- service traction control, engine power reduced. Car wont go! Checked the oil- it was still full. I still had plenty of miles left to go before my next oil change. Restarted the car- no lights. Drove fine except engine light on and remote start will not work when this light is on. A couple weeks later it happened again and now happens multiple times in one short trip. The vehicle cannot be safely driven in fear of this happening on a busy highway or while driving across the bridge with no emergency lane. Ive heard (and believe) its the sensor.However, Im so beyond sick and tired of this crap. The vehicle is nowhere near paid off and it wont run half the time. It hasnt ran well since I bought it. Problem after problem after problem. When I look online there are tons and tons of the same complaints. These Acadias are LEMONS. I have never in my life had so many issues with a vehicle, especially that even the dealers couldnt figure out what the problem was. Not sure how or why there isnt a class-action lawsuit. These vehicles are unsafe to drive. Has anyone contacted GMC corporate? SO INCREDIBLY DISAPPOINTED!
Published: February 21, 2015
Stacey of Independence, KY
Source: consumeraffairs.com

2008 GMC Acadia SLT-2 - I purchased this vehicle a few years ago and absolu
2008 GMC Acadia SLT-2 - I purchased this vehicle a few years ago and absolutely loved it. The timing when the warranty expired and the problems began was very coincidental! Power steering went at 70K miles - had to replace the pump and rack and pinion. The low tire pressure lights keep coming on as well as the check engine light. Now, when stopped at a light, the vehicle feels as though it wants to charge forward and the RPMs run wild. A few times Ive been in the car with my children where it stopped running or wouldnt start and let out a loud noise when I tried to start it. I am a single mom and unfortunately cannot afford these repairs let alone a new car!!! Ive had other problems with the moonroof leaking into the overhead lighting as well. I never thought a car with the price tag that the Acadia comes with would have so many (expensive) issues and so little support from GMC. I currently only have 82K miles on the car, which isnt really that high!
Published: June 17, 2014
Amie of Andover, NJ
Source: consumeraffairs.com

My 2011 Acadia is becoming very expensive to own. At 44k we had to replace
My 2011 Acadia is becoming very expensive to own. At 44k we had to replace both of the front struts. Next we had a bearing problem in the transmission that was covered by warranty. Now a steering issue has started with the dealer advising that the steering gear is leaking fluid into the boots. Estimated repair cost of $1100. This vehicle only has 47k miles on it. This kind of durability is totally unacceptable. I am planning on the purchase of a new truck in 2015; however, I now doubt that I purchase one from General Motors after owning several during the last 20 years.
Published: November 20, 2014
Lonny of Durand, MI
Source: consumeraffairs.com

Apparently the wave plate in the transmission of these cars, as well as som
Apparently the wave plate in the transmission of these cars, as well as some other GMC autos, is defective. My transmission started flaring when it was trying to shift from 1st to 2nd, and again from second to third. It also whined noticeably when I was stopped. I had to replace it with a re-manufactured transmission. I had 110,000 miles on it so it was out of warranty. GM reduced the price by 20% but it still cost me about $3600. Many people are experiencing this problem and many are under 100,000 miles. I feel that GMC should have a fix for this issue. A recall would be the right thing to do. So do it.
Published: June 13, 2014
James of Ft Walton Beach, FL
Source: consumeraffairs.com

I bought a 2007 GMC Acadia 2 years ago with a extended warranty. The mileag
I bought a 2007 GMC Acadia 2 years ago with a extended warranty. The mileage was low only 82000. My mileage is only 155000 now. But about 5 months after I bought this truck its been one thing after another. First my power steering went, then my headlight burned and melted the case and I had to replace the headlight case, which is very expensive I might add. And then my motor went. My mechanic called around to a few places and everyone says the same thing that its known to happen with the GMC Acadias. If I had of known this when I bought it I would have left it on the car lot. I would have to agree with people they look good and lots of room, but if you want a reliable vehicle and not to expensive to repair, DO NOT BUY A GMC ACADIA. You will be so pissed off and GMC does not stand by their product.
Published: February 4, 2015
Dawn of Lower Sackville, NS
Source: consumeraffairs.com

I bought 2008 Acadia brand new from the dealer in CA (bay area) barely driv
I bought 2008 Acadia brand new from the dealer in CA (bay area) barely driven in the first few years, ran out of my 5yr warranty but under the warranty miles. When I encountered water leak problems, GM didnt cover it, dealer didnt help either. Got it fixed for few thousand out of pocket. Just got traction control off/ stabilitrak system off/ check gauges, check engine light on messages... reading all the complaints over here-- its just a matter of time that I am going to get transmission and other issues.I read pretty much on all the message boards and messages about people saying there should be a recall and/or a class action lawsuit. Question is, what does it take to create a class action law suit? Why not someone start a list to see how many of us are in this situation. Fact is, GM screwed us. $40,000+ is not pocket change or a small amount for anybody to let go. I am sure everyone has worked hard for their money to buy these SUVs, expecting them to be safe and reliable. These Acadias are neither and moreover have no resell value. We got screwed. I have over fifty mailer ads from lemon law lawyers about this car. Has anyone contacted the lawyers and found any relief? I am in for a Class Action. Can someone make a list?
Published: January 28, 2015
Archer of San Mateo, CA
Source: consumeraffairs.com

I lose the power steering from time to time. It is bad when I am making a t
I lose the power steering from time to time. It is bad when I am making a turn as I have almost run off the road several times! They tell me it will cost $1,900 to fix. Others have done the repair and still have a problem. Is this a GM problem??
Published: July 30, 2014
Will of Hot Springs Village, AR
Source: consumeraffairs.com

I bought my 2009 GMC Acadia new. It just turned 62,000 miles. All 6 ignitio
I bought my 2009 GMC Acadia new. It just turned 62,000 miles. All 6 ignition coils have been replaced (not all at once). Numbers 4 and 6 went first. Then 3 and 5 went. Since theyre at the back near the firewall I had number 1 replaced too since the intake manifold had to be removed to accomplish the repair. A little over 2 weeks ago number 2 had to be replaced. The replacement of 6 coils is unacceptable for a vehicle with mileage as low as mine. Of course we all know about the timing chain issues and transmission flex plate problems. GM should be ashamed of this 3.6 liter motor and the transmission. The comfort and passenger compartment is great. Of course when you have to have your vehicle towed over 100 miles to get back home from vacation that comfort doesnt help. Thats what happened to my family Saturday. This junk is in the shop now with my mechanic. He is very honest and doesnt try to sell you service you dont need. You can look over his shoulder if you want to. He left dealership service due to their dishonest practices. Im getting no ignition to 2, 4, and 6. This isnt a coil issue. It probably is a wiring harness issue or fuse box issue. He explained the flimsy fuse boxes. The fuse boxes are made of layers of flimsy metal sheets so the sockets for the fuses wear out. I also may have damaged my cat by driving with the constant misfires resulting in dumping unignited fuel into the cat. I also have a broken front motor mount, another piece of junk as he states. All of this with around 62,000 miles. Buyer beware. My wife wanted this car bad and I bought without doing research. Never again. I may go for a Honda Pilot next time, after I do lots of research. BTW, I guess most of you know that the Acadia and the Chevy Traverse are the same. I forget the Buick equal.
Published: June 12, 2018
Joe of N. Chas., SC
Source: consumeraffairs.com

Our GMC Acadia has been a lemon from shortly after we paid over $45000 for
Our GMC Acadia has been a lemon from shortly after we paid over $45000 for it new in 2008. The DVD/navigation went out first and two refurbished dealer units later, it still does not work to this day. Then we had the recall for the sunroof drains. Whatever the dealership did, it did NOT stop the water from pouring out of your headliner lamp in the rear. The rear window wiper will not shut off for days if you accidentally turn it on. Next we had the rear window fluid reservoir heater recall. That involved the dealer unplugging it to prevent a fire hazard. Next was the leak in the air conditioning condenser. After three consecutive annual recharge fees ($160 plus each), we hope the one the dealer installed will work next summer. The latest fun involves a dead battery. We replaced it with a new one just to find out it died in just a few hours. Trip to a dealer this morning revealed the dead battery was because of extensive water corrosion to the interior fuse panel. The source of the water is from the first recall issue of the water leaks from the sunroof drain tube defects. The dealer said we should fix the sunroof drain prior to putting the new fuse panel in or the problem will just repeat. Additionally the tech stated we should pay them to clean out the drain tubes on an annual basis just to avoid more electrical damage from water. To top things, the tech also advised us the drivers side axle was shot and that the repairs would total over $1500. We still own 4 GM cars and have been faithful for 35 years. In fact, our next purchase was going to be a Cadillac CTS, but after today we are done with GM. Count me in for a class action suit regarding the Acadia, there are several more issue but I have said enough for now.
Published: January 6, 2015
Bruce of Lincoln City , OR
Source: consumeraffairs.com

Had a two door Honda and needed and wanted something bigger for car seats.
Had a two door Honda and needed and wanted something bigger for car seats. Love how roomy the GMC Acadia is. Didnt want a minivan so this was a nice compromise. Bought used but it has been a great car for our growing family. Easy to purchase at the dealership. I wish it had bucket seats and changing the battery could be a little easier. Why is it in my floorboard in the backseat where my daughter sits?!
Published: June 12, 2018
Lindsey of Atlanta, GA
Source: consumeraffairs.com

I own 2009 GMC Acadia SLT-1. This is the nicest vehicle I have ever owned s
I own 2009 GMC Acadia SLT-1. This is the nicest vehicle I have ever owned so I have strived to take really good care of it. For the last few months, I have been experiencing an issue that seemingly cannot be resolved! When I am driving on the highway and I achieve the speed want to go and let off the gas and the vehicle would coast, it starts what I refer to as missing. It has not given off any codes and I have had it checked out by two mechanics. The problem is getting worse! Without a code and the lack of anything obvious, it cannot be resolved. The last time I took it in, the transmission fluid was low, which makes me wonder with all of the posts on transmissions going bad in Acadias, if it could be my transmission. I do not know what to do and am writing this in hopes someone has had similar issues and can share your experience and maybe your end result! HELP!!!
Published: May 5, 2016
Janis of Overtom, TX
Source: consumeraffairs.com

First we had to buy a computer. Then bad leaks that destroyed our DVD playe
First we had to buy a computer. Then bad leaks that destroyed our DVD player and navigation system. We paid for all. No help from company! After GMC worked on leaks and replaced corroded fuse box, it still leaked. My husband took out headliner and sealed and has not leaked since. Im finished too! They make lemons!
Published: July 5, 2015
sheila of Poplar Bluff, MO
Source: consumeraffairs.com

I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small prob
I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small problems, most covered under warranty. Now, with just under 60,000 miles, the transmission has gone bad. My dealer says it will cost $4100.00 to replace with a remanufactured one. I am just sick. This is a $45,000.00 car now worth $13,000. I have been so proud of this car and received so many compliments. It has been a joy and comfort to drive. With all of the bad press and obviously serious manufacturers flaws and cover ups, I am afraid to even consider buying another Acadia.
Published: July 26, 2014
Jan of Walla Walla, WA
Source: consumeraffairs.com

Our 2009 GMC Acadia had 60,000 miles when it started having mechanical issu
Our 2009 GMC Acadia had 60,000 miles when it started having mechanical issues. The GMC Acadia had placed us in catastrophic danger as the engine shut down while we were driving at 65 miles per hour on the L.I.Expressway (New York) in the late evening. However, we luckily--by the grace of God--was able to verve (steer) off the HOV lane without being injured to the shoulder lane. Many passing cars recognized our emergency situation and provided space for us to move from the HOV lane. We were stranded for about 2 hours in the late evening waiting for a tow truck. The next day, we had the car diagnosed & serviced. The technician informed us that cylinders 3 &5 were misfiring. The coil pack was blown. The water seeped in the engine and battery areas. The electrical system was comprised by the water seeping in through the front windows and front hood.In addition, the Bose stereo, navigation system, back up camera were comprised by the electrical system problem. The repairs will cost approximately $5,000 to $8,000!! This is appalling & disgusting. The warranty has ended and the repair costs are beyond our means. We are demanding GMC to buyback these LEMON GMC Acadias, as it obviously has many design flaws &mechanical flaws. SHAME ON GMC to expect consumers to continually be disrespected by design & manufacturing mistakes.
Published: July 30, 2015
Monique of Coram, NY
Source: consumeraffairs.com

Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased
Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased it. It ran perfectly fine until it hit 80k miles. Since then I had the transmission switched out twice and been through 2 transmission modules. Luckily I bought the extended warranty but they extended the warranty until 120k or 2017. I only have 92k miles and dont drive a lot. I called GMC and talked to corporate. They reviewed my vehicle maintenance report and said there maybe a possible option to get a coupon voucher to help get into a new car. They called me back a week later and said the manager reviewed the case and said that they have helped me every time there was an issue, we took care of it. I said ok but that was because of the warranty. They werent rude but said they cant help me but if more issues occur they review my file again. My issue is what happens after warranty expires. Im stuck with a vehicle I expected to be in my family for a long time. I dont have money to be putting in transmissions every year.
Published: January 18, 2016
Steven of Victorville, CA
Source: consumeraffairs.com

I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA.
I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA. I traveled to purchase my car because I was unable to find exactly what I was looking for in my hometown. I drove 5 hours from my hometown. This car is a certified pre-owned car and purchased from an actual GMC Dealer so I thought I was making a wise decision and would run into any issues. I purchased my car and drove home. I was in the shop 2 days later. The motor in the A/C blew out. I thought, no problem, I would have no issues having it repaired since it a certified pre-owned car. I get the dealer in my hometown Fresno Buick and GMC dealer only to find out my car was never registered as a certified pre-owned car.So I had to go through the process and a few days without a car with A/C in 95 degree heat. Since then I have been in the shop month after month with issues with the car, 12 times to be exact. This car has been a headache since day one, literally. From motor mounts, control arms, bushings, electrical issues and a banging noise under the driver floor and a clank when I turn my wheel to make a U-turn which I have been told that its normal for these cars. I have finally decided to do some research about purchasing a Lemon Car and found GMC Lemon Law. I opened my case June 5, 2018. It has been about a month and a half and I have not seen any progress with my case. Laura (not sure of her last name) has been the one to handle my case. I called her twice before she finally called me back 3 weeks after I filed my case. She said she was sorry but has had a hectic few weeks. Which meant she had not even started my case. I contacted GMC Fresno and MaryAnn (the office assistant) showed me that she first contacted them on June 20th. 15 days after I opened my case. Since then Laura has called back and will return calls when I do call but basically to tell me that there is no progress. She is extremely rude, she cuts me off and will not let me complete my sentences, she raises her voice at me and states that there is nothing more to tell me and have a good day Mrs. **, have a good day and hangs up on me. She repeatedly tell me that it is not an overnight process. I completely understand that it is not an overnight process nor did I expect that but It has been 6 weeks and still has no new information for me. No one can tell me what stage or place in line I am. I ask to speak to a manager and she says she cannot transfer me but will put in a request, then she stated she did not because she called me back and apologized (so she knew she was being rude) so I assume she thought that I was fine with her horrible attitude. She has reacted this way twice and I am not going to allow that. I am not asking for a lot when I ask for an approx time for my case to be evaluated.I think I have been very patient with GMC as far as the hassles and inconvenience I have had to endure since purchasing my car from a GMC Dealer and was told it was a pre-owned certified vehicle. This car has been a hassle and in the shop on monthly basis since I purchased it, literally the next day after I purchased it. GMC should be ashamed that a person has to turn to GMC Lemon Law in the first place and then has associates such as Laura working for them. Also, I have tried to have this handled with the GMC dealer that I purchased it from which was Dutton Buick and GMC dealer in Riverside California. Alexa, their shop manager told me to drive it to them and they would look at it for $159.I explained to her that I live 5 hours away and all the stress and cost Ive already had put into this car because it was not inspected properly and she basically told me, the cost of the inspection was my responsibility and It was up to me if I wanted to drive it there. I have suffered enough with this car and now the suffering and unsatisfactory continues with the people they choose to hire. I cant express how much I am dissatisfied with GMC and how they treat their customers. I am requesting my case worker be changed, I do not want to speak to Laura again, she is unprofessional and rude and should not be working in customer service if she cannot handle frustrated customers, basically she cannot handle her job.I have requested twice for her to connect me with her manager and I have not yet received a phone call. I have also called in and requested a manager call me back through the customer service line and still have not received a phone call from anyone. My next step will be a lawyer and contacting the Automotive Bureau. I strongly, strongly would not recommend this company to anyone.
Published: July 16, 2018
I. M. of Sanger, CA
Source: consumeraffairs.com

I have a 2008 GMC Acadia, bought new and now only have 49,154 miles on it a
I have a 2008 GMC Acadia, bought new and now only have 49,154 miles on it and the transmission has gone out. The dealership wants $4200 to take it out and put a refurb in, no opening it up or looking at it. GM says they wont recognize that there is a problem with their Acadias and the transmissions and refuse to recall costing consumers thousands! GM is willing to put $1200 towards the fix but they require that it is opened up and looked at before fixing. Once that happens they will decide whether it is repaired or a refurb is put in. But this takes my rights away. If they choose it gets fixed, then it comes with a 12,000 mile/1 year warranty. If it is replaced then it comes with a 100,000 mile/3 year warranty. I dont get to make this decision though if I accept their terms. What kind of help is this? Everywhere I have read, it will only be a matter of time before the transmission goes out again. :( Also to note, we have had to replace both headlights for wiring issues, replace the water pump, and have all the seals replaced in the moon roof and sun roof!
Published: November 25, 2014
Shauna of Bellevue, WA
Source: consumeraffairs.com

Air conditioning gone out 3 times. Other problems. No More American made ca
Air conditioning gone out 3 times. Other problems. No More American made cars for me.
Published: July 25, 2015
Edwin of Greenville, NC
Source: consumeraffairs.com

Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle.
Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle. Paid over 50k when said and done. We have 17 pages of repairs already. Steering was replaced 5 times and is making the same clicking but gmc feels I should pay to fix it. Whenever we gas up the truck wont start. They force you to do all kinds of bs maintenance to keep your warranty which ironically never covers the issues or parts needed. In addition there have been at least 9 recalls in 5 years. Will never buy a Gmc vehicle again.
Published: March 21, 2015
Lorna of Toronto, ON
Source: consumeraffairs.com

We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish m
We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish miles we started having issues. Because of the catalytic converter and engine design, buildup from the fuel caused the cat to go and burned up a couple of coils on the engine. We also have a steering wheel issue. The mechanism could go at any time. We keep losing oil on that because of a broken gasket. Because of the way its designed instead of just replacing that one small part we have to replace the whole thing, $1100. Luckily the dealership did us a good turn and replaced the cat for free even though it was not warrantied and paid for our car to be towed since it could not be driven there. We paid for labor and other maintenance replacements. Between the two car repairs we spent about $1400.I didnt leave feeling very confident that this wouldnt happen again. I was told to only put Chevron gas in the car, mid grade or higher. I would even go so far as to put fuel cleaner (highest quality they make) in with a new tank of gas for extra insurance now and then. I would also recommend before 30,000 miles or before 60,000 miles, that you get your transmission flushed. They have a program that will give you $2000 or $1000 towards a new transmission should it go out if you are good about maintaining your vehicle. Its like a maintenance reward program.The dealership repair guys were great. Although I am very disappointed in a $40,000 vehicle that would cost us this much before 60,000 miles. We never had these troubles with our Subaru or Nissan. Our car still doesnt run great and we still need to put more money for repairs into it. If GMC would put more effort into improving their mechanical end, their products would be awesome. I wont buy another GMC though. Just not worth it for all the repair costs and hassle involved in breakdowns.
Published: October 15, 2014
T of Eagle Mountain, UT
Source: consumeraffairs.com

After working hard for many years and striving to purchase what I thought w
After working hard for many years and striving to purchase what I thought was a top of the line vehicle - I purchased in July 2013 a used GMC 2010 Acadia SLT AWD fully loaded coming off a 3 year lease. I cannot afford a brand new one with a sticker of $45,000. The vehicle had extremely low mileage 33,000 miles. I wanted a larger, heavier vehicle with AWD to plow through the Michigan snow. I need a vehicle with low miles as I drive annually 22,000 per year. After one year of ownership, the vehicle had the typical Rack noise which is described in many forums was supposedly fixed by the dealer. This fix lasted one year and the rack once again is starting to thump at low speed turns. To fix this rack even though it was replaced a year earlier is $1000. In the 2.5 years that I have owned it I am now at 87,000 miles. I regularly changed the oil faithfully every 5-6,000 miles. I used synthetic oil as was told to me to do at the dealer. I did this because I was relying heavily on the car to last me to 160,000 miles or higher. That was not to be.4 days ago my husband took the car and the vehicle completely died on his way home. No lights, no warning, no nothing. We thought it was the battery and replaced the battery. You turn the key on vehicle to turn it over and nothing. My husband is not a professional mechanic but knows a lot about vehicles. He got under the vehicle to see what was going on and decided to try to turn the crankshaft -- it was completely seized. Yesterday the vehicle that I thought was finally one that was going to last now is going to cost at a minimum of $3000 to $6000 to repair. I am so upset and so frustrated with the way the Chevy/GMC vehicles have major issues with miles greater than 70,000. I dont know yet how we are going to pay to fix this vehicle. We are right now waiting on the official diagnosis from the dealer.Yesterday they called and stated it is for sure an internal issue and needed our permission to tear it apart. Once and if we fix it (not going to be able to afford the fix probably), I will never be able to trust the vehicle again. 2 weekends ago we had a basketball tournament and had 2 other children in the car with us over 100 miles away from home. Thank God this vehicle did not break down in rural Michigan that far from home. We are unsure if the root cause was the timing chain that seems to happen to these SUVs. I wish I would have spent hours investigating and reading reviews on this vehicle as I would not of purchased it if I had known this. I am very scared if we do decide to keep it that the transmission will go next.I had a Chevy Venture van which the transmission blew up at 80,000 miles and the whole car pretty much fell apart. Power sliding door stopped working, automatic windows stopped working along with the rear back wiper. I thought I would give another chance to GMC/Chevy to prove me wrong with a top of the line vehicle but I was wrong.My advice on these message boards is this - do not keep these vehicles more than 70,000 miles. They do not last. I have decided after the 2nd lemon from GM/Chevy I am going to try either a Ford Edge or Chrysler Jeep. I plan to purchase something with a better warranty than what GM and Chevy offer. GM and Chevy have lost my business once and for all.Updated on 02/23/2016: Today is February 23 and it is Day 25 since my 2010 Acadia blew up. After 9 days of diagnostics the final diagnosis was a spun rod bearing went in the lower end of the engine and it experienced catastrophic engine failure. A new engine will need to be installed if one can be located. After countless hours speaking with GMC and due to the fact that I am just shy of the 5 year mark --- GMC agreed to pay 60% and we pay 40% for a new engine. Total out of pocket expense will be around $3000.00. The dealership was kind enough to give me a rental car while this mess is figured out. Total fix for an engine swap is about $7500.00 for a vehicle that is at 87,000 miles. I am detailing the saga here of dealing with GMC and how many hours my husband has been on the phone trying to get this resolved.An engine was located and arrived at the dealer on Feb 16th. On Feb 17th we were told the engine that GMC agreed to split cost with us arrived missing parts. The dealer stated this was unacceptable and sent the engine back and requested a new one. After 22 days at the dealership we are still waiting on an engine. I believe engine availability is so limited right now because GMC is having to replace so many of these 3.6L V-6 engines. So the saga goes on. So the saga goes on. For something to happen in January – I am really hoping to have my car fixed in March some time! An engine was located and shipped to the dealer.
Published: February 2, 2016
Tustle of Linwood, MI
Source: consumeraffairs.com

Our SUV sounds like mine. Electronic motherboard went out six months in, wa
Our SUV sounds like mine. Electronic motherboard went out six months in, water pump, eleven months in, intermittent whirring sound (which I was told repeatedly it was a design flaw then once that I needed an oil change). In addition the air conditioner gradually loss cooling then discovered leak in a hose to condenser. Now power steering completely gone and so is air. Of course they are able to find problems now that its all out of warranty. GMC national is no help. They lie and cover up all problems. Think of it as the VA of the auto world.
Published: December 6, 2014
susan of Gretna, LA
Source: consumeraffairs.com

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