GMC
GMC

GMC

GMC, formerly the General Motors Truck Company, or the GMC Truck and Coach Division, is a division of the American automobile manufacturer General Motors that primarily focuses on trucks and utility vehicles. GMC currently makes SUVs, pickup trucks, vans, and light-duty trucks, catered to a premium based market.





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GMC


Product Reviews:

GM is aware of faulty components in transmissions in Acadia, Traverse, &
GM is aware of faulty components in transmissions in Acadia, Traverse, & Enclave. Mine does strange things when tries to shift into passing gear.
Published: April 2, 2014
Steve of New London, IA
Source: consumeraffairs.com

Our GMC Acadia has been a lemon from shortly after we paid over $45000 for
Our GMC Acadia has been a lemon from shortly after we paid over $45000 for it new in 2008. The DVD/navigation went out first and two refurbished dealer units later, it still does not work to this day. Then we had the recall for the sunroof drains. Whatever the dealership did, it did NOT stop the water from pouring out of your headliner lamp in the rear. The rear window wiper will not shut off for days if you accidentally turn it on. Next we had the rear window fluid reservoir heater recall. That involved the dealer unplugging it to prevent a fire hazard. Next was the leak in the air conditioning condenser. After three consecutive annual recharge fees ($160 plus each), we hope the one the dealer installed will work next summer. The latest fun involves a dead battery. We replaced it with a new one just to find out it died in just a few hours. Trip to a dealer this morning revealed the dead battery was because of extensive water corrosion to the interior fuse panel. The source of the water is from the first recall issue of the water leaks from the sunroof drain tube defects. The dealer said we should fix the sunroof drain prior to putting the new fuse panel in or the problem will just repeat. Additionally the tech stated we should pay them to clean out the drain tubes on an annual basis just to avoid more electrical damage from water. To top things, the tech also advised us the drivers side axle was shot and that the repairs would total over $1500. We still own 4 GM cars and have been faithful for 35 years. In fact, our next purchase was going to be a Cadillac CTS, but after today we are done with GM. Count me in for a class action suit regarding the Acadia, there are several more issue but I have said enough for now.
Published: January 6, 2015
Bruce of Lincoln City , OR
Source: consumeraffairs.com

I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon
I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon inclines for the past 6 months. Service says theres nothing wrong. Tech took a ride with me and confirmed he felt the hesitation too but computer says nothing wrong. Ive complained about it three times already. So now I have had my car almost stall twice in three days with my two kids in the car crossing over an extremely busy two-way road. The check engine light went on both times it occurred. Now my Acadia with 17,000 is at the dealer getting a new fuel injector!!! I will never buy another GMC!!!
Published: October 9, 2015
Denise of Fishkill , NY
Source: consumeraffairs.com

I own a 2013 GMC Acadia. The issue is this - upon initial start and driving
I own a 2013 GMC Acadia. The issue is this - upon initial start and driving within the first 600 ft there is transmission calibration noises which range from a light bumping noise to a major thud. The other day I was driving most more than 30 km and the transmission make a thud - sounded like I hit a boulder on the road. We immediately pulled the vehicle over to look for an obstruction on the road. There was nothing - not even a pothole.The GMC dealer where we have our vehicle service and was purchased from have not been able to come up with any diagnosis for this problem. They have acknowledged verbal that there is an issue - however the service report comes up clean. What a joke. We paid and are paying real money for this vehicle and it should run properly. Repairs need to be done and yet nothing has been to say Im disappointed is an understatement. It seems to me that the challenges are the fact that no one in North America can actually build a reliable vehicle that will run for longer than a mop head from China. Maybe we should start manufacturing there - at least then we could afford to replace a vehicle every 20 thousand kilometer.
Published: May 29, 2015
Nathan of Airdrie, AB
Source: consumeraffairs.com

My wife and I bought our GMC Acadia new in 2011 and we have put more money
My wife and I bought our GMC Acadia new in 2011 and we have put more money into this vehicle than our Dodge truck we bought 15 years ago. First the struts were blown out the third year we owned it and also a stabilizer bar and most recently the throttle sensor went bad and so the entire throttle body needed to be replaced and also some reprogramming supposedly. Not impressed with this GMC - could be the last one we ever own. Oh and of course the later fix gmc weasled around the warranty knowing which parts are junk and how to get around covering junk parts.
Published: February 27, 2015
Ray of Mechanic Falls, ME
Source: consumeraffairs.com

I called GMC for roadside assistance. They took my information & paymen
I called GMC for roadside assistance. They took my information & payment, made me wait for 3+ hrs for help & then they cancelled my order without notifying me. I called them back to complain & their response: we will be returning your money back within 3 to 5 days & that i should call the police. GMC needs to stand by their products & services. You need to hire well qualified, trained & reliable staff and/or business partners. This was unprofessional & deceiving to the consumer. My complaints will be recorded with the BBB, Consumer Affairs & Federal Trade Commission. The consumer shouldnt have to go thru this nightmare. If you cant do the job then say that you cant do it. Be honest for once. Word of advise to ALL reading this: DO NOT CALL for GMC roadside assistance - no one will come to help you. Call your insurance company and use their roadside assistance - it FREE and they helped me in 30 min. Hope things will change.
Published: October 20, 2018
Moses of Washingtonville, NY
Source: consumeraffairs.com

In 2015 I bought a 2009 at 81000 miles. Since I have purchased it we have r
In 2015 I bought a 2009 at 81000 miles. Since I have purchased it we have replaced the rear shocks, timing chain, coils, wheel bearings, power window motors and the sunroof drain tube was leaking into the blower assembly. It has been an absolute nightmare. The power mirrors have now quit working, the DVD player on the drivers seat only works half the time and my current check engine light is due to a bad catalytic converter. Ive had this car 15 months. I parked it for 4 because I couldnt afford to fix it at one point. Its the only car I have a payment on. I bought it with no warranty from a reputable car dealership close to me in Fishers Indiana. DONT BUY THIS CAR. Im trading it in next week.
Published: February 4, 2018
Ashley of Noblesville, IN
Source: consumeraffairs.com

2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklaho
2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklahoma Summer of 2015. Two hours outside of Denver @ 75mph engine shuts off. I barely get the SUV off the road, lucky we werent killed. Tow to SUSS GMC in Aurora, Colorado. Explain situation hoping to get the car up and running as we are on vacation. No Loaner car, No help with a rental car and 3 days later they say, Blown engine that will be $8600. The vehicle is 4 months out of warranty with 87k on it. This car already had one engine replaced under warranty, and now less than 20k later the replacement engine had blown. Obviously defective and poor workmanship and diagnosis by Ferguson GMC in Oklahoma.Nobody will stand behind the vehicle. Its sad. Im a GM guy. First car was a 68 Impala my grandpa gave me. I have had 7 GM since high school. What a disappointment this is... I cant get anybody to work with me or give me any help at all. My Supervisor Specialist has yet to call me back in a weeks time. Customer Experience - 0, Customer Satisfaction - 0.
Published: July 8, 2015
Scott of Broken Arrow , OK
Source: consumeraffairs.com

I am furious! My husband and I have a 2007 Acadia and within the past three
I am furious! My husband and I have a 2007 Acadia and within the past three months, due to extensive rainfall, the car has become completely non-functional. Why in the world has there not been a recall or lawsuit involving the fact that these cars leak water into the electrical system? First the AC stopped working in the back (temporary). Then the AMP completely blew out - no radio, no turn signal sound. When my husband looked it up online, he discovered what MANY people have encountered... the two (driver and passenger) electrical door connections were FULL OF WATER! Then today!!!!! I put my car in park and pulled the keys from the ignition and the engine continued to run for two minutes (By the sound of it, I truly thought I was hearing my Dads 1976 El Camino)... It then stuttered and died!!!!!! Now battery is dead because something under the hood has continued running despite the cars idle state. Warranty gone! Electrical system was repaired by previous owners after 2008 recall. SOOO Frustrated!!!!! How much money am I looking at here?
Published: November 5, 2014
J of Lubbock, TX
Source: consumeraffairs.com

2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked.
2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked. Brought it in to the dealer for warranty repairs. Was told by the dealer that this problem is very common and there is no stock available to fix the seat. I am now on a waiting list to get it fixed. Because the crack is so bad I now have packing tape holding the electronic seat controls from falling out of the seat housing. Since this is so common, why is there no re-call and why isnt GMC doing more to keep up with the parts demand?
Published: August 14, 2015
Sal of Houma, LA
Source: consumeraffairs.com

I purchased a 2010 GMC Acadia from the dealer for $47,927.20 on 1 February
I purchased a 2010 GMC Acadia from the dealer for $47,927.20 on 1 February 2010. In October of 2011, I had Major work done on the vehicle. The Engine check light came and the vehicle started making a rattle noise in the morning. The dealer informed me that the cause was internal failure, (code J0778). In fact, means secondary camshaft intermediate drive chain tensioner replacement - right side needed. These problems continue for another year, resulting in a replacement of an engine, water pump and a transmission. This problem still exists and vehicle is not safe to drive out of town. GMC offered me a $6000 rebate on a trade-in on another Acadia. No thanks, still fighting.
Published: October 24, 2013
Rickey of Chicago, IL
Source: consumeraffairs.com

In April of 2012, my husband and I decided to purchase a brand new 2012 GMC
In April of 2012, my husband and I decided to purchase a brand new 2012 GMC Acadia. Since then we have been taking this car to dealership for different problem. First, we felt the engine shake multiple times, especially in the morning when we first start the car and sometimes when shifting gears, dealership said no problem with transmission. In less than 2 years, our headlights went out and that had to be replaced. Buttons on dashboard already peeling off, gas tank sensor is off, it stops filling up before tank is full. It has been raining in California, 2-3 days of rain, we start the car, and there is completely no sound coming out of the speaker. We take the car to the dealership and they say that water accumulated somewhere in the sunroof and did not drain and caused electrical to short circuit. They want $1600 to fix. I really thought this car was great, size was perfect for my family, but unfortunately, I was wrong.
Published: March 14, 2014
annabelle of Long Beach, CA
Source: consumeraffairs.com

I first saw the 2008 Red Jewel Tint Coat GMC Acadia at my local county fair
I first saw the 2008 Red Jewel Tint Coat GMC Acadia at my local county fair in September 2007. I sat in the drivers seat and said, One day Ill own one. On November 7, 2007, I drove home the PROUD owner of a beautiful American product. I couldnt wait to show it off and brag about the Crossover I called my own. Talk about love of a vehicle... this was it. I found it inconvenient that only certain dealerships were even certified to work on my baby, unless it was the dealer I bought it from, they could work on it (but really? If it takes someone especially certified, I dont want to take it to the dealer I bought it from if they arent certified) plus, Id have to say that this is the first vehicle Ive ever heard of that requires a special certification to service the vehicle to keep the warranty intact. I faithfully maintained it and did everything I was told needed to be done (granted things like changing air filters, I did myself for the cost of the part vs. the cost of the part + $100 to have it done). The front-end of the transmission was rebuilt at 44,000 miles. Water pump required replacement, there were a couple recalls (minor), and an enormous issue with the A/C system (which eventually got fixed). Now, I must say GM took care of all of these problems, without issue. Kudos, it sounds like I may be the only one. Oh, and the driver side door seal leaks, so my seat gets wet when it rains (never fixed it as it was past the bumper-to-bumper warranty when it started and couldnt afford to repair it with the already near $600/month payment). However, I am now at 126,334 miles on the odometer and my love is near lost. I paid it off last spring and am now having several repairs, which would be VERY costly to have the dealership fix. In most recent weeks, I have replaced the spark plugs (as a general tune up and PM due at 100,000 miles), immediately had check engine light on and flashing-vehicle began running very rough, idling up and down, and near chugging at times. ONstar reported multiple engine misfires and spit out the following codes: P03000, P0174, P0171. Now along with that, the traction control began intermittently turning itself off (which I know it does when the check engine light is on or when it senses something off). Upon researching these codes we decided the best action would be to replace the problem coils.... P0174 and P0171 cited lean fuel conditions in the respective cylinders and after reading all the reviews, I decided to replace all coils. Ok new spark plugs and new coils... should run great. Unhooked the battery to clear the codes and CEL. Still having the same problems except now the CEL isnt coming on. Next thought, replace the fuel pump. It could be the problem, I did after all have the trouble with -40 wind chills that it wouldnt even kick on so that I could start the vehicle. 2 days later it started working again (thought a fluke, maybe a short or a loose wire), havent had any further problems until this now..... Overall, I like the Acadia, but am really beginning to become discouraged. I keep thinking, I get this fixed and the exhaust replaced (which just rusted through in a small area) and everything will be good to go, but what happens when the timing chain needs replaced (thats a high bill) the cover has already been leaking forever and the dealership never bothered to enlighten me on that. Power steering fluid is leaking out like its in a sieve - made sure everything is tight and now am running Lucas Power Steering Stop Leak in it to try to keep fluid in it as long as possible and hopefully prevent failure and required replacement of the pump or worse yet, the rack-and-pinion. I can see where it might get really costly (more than it is right now) to continue to drive this vehicle. I do have to say I havent driven the Acadia in near 3 weeks as Im afraid it will leave me stranded. Its a shame that GM quit making the 3.8 (3800). I had multiple vehicles with that motor and never had to do anything to them other than change the oil, sparks plugs, air/oil filters, and 1 alternator. Bring back the proven equipment and ditch the new garbage. Thankfully, last spring I bought a KIA Optima for my primary transportation to and from work. It is getting me everywhere I need to go since the Acadia is down, sucks though - I got stuck in the snow because the snow was simply too deep and the tires wouldnt touch the ground any longer. Wish I had the Acadia to drive in the snow, it is after all a record breaking winter!
Published: February 21, 2014
Ashley of Angola, IN
Source: consumeraffairs.com

We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish m
We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish miles we started having issues. Because of the catalytic converter and engine design, buildup from the fuel caused the cat to go and burned up a couple of coils on the engine. We also have a steering wheel issue. The mechanism could go at any time. We keep losing oil on that because of a broken gasket. Because of the way its designed instead of just replacing that one small part we have to replace the whole thing, $1100. Luckily the dealership did us a good turn and replaced the cat for free even though it was not warrantied and paid for our car to be towed since it could not be driven there. We paid for labor and other maintenance replacements. Between the two car repairs we spent about $1400.I didnt leave feeling very confident that this wouldnt happen again. I was told to only put Chevron gas in the car, mid grade or higher. I would even go so far as to put fuel cleaner (highest quality they make) in with a new tank of gas for extra insurance now and then. I would also recommend before 30,000 miles or before 60,000 miles, that you get your transmission flushed. They have a program that will give you $2000 or $1000 towards a new transmission should it go out if you are good about maintaining your vehicle. Its like a maintenance reward program.The dealership repair guys were great. Although I am very disappointed in a $40,000 vehicle that would cost us this much before 60,000 miles. We never had these troubles with our Subaru or Nissan. Our car still doesnt run great and we still need to put more money for repairs into it. If GMC would put more effort into improving their mechanical end, their products would be awesome. I wont buy another GMC though. Just not worth it for all the repair costs and hassle involved in breakdowns.
Published: October 15, 2014
T of Eagle Mountain, UT
Source: consumeraffairs.com

I bought a 2008 Acadia with 35000 miles and the first month I was having tr
I bought a 2008 Acadia with 35000 miles and the first month I was having transmission problems, the dealer fixed it. Then 8 months later, it had transmission problems again. They fixed it again then the rack and pinion went sour. I had to pay to get that fix 100 with the warranty. Then my warranty expires without warning. My engine blew. I keep up on my oil changes. The roof leaks when it rains. Unable to fix the car because no money. I am paying 450 a month for a car I cant drive. This car is a ripoff and I regret ever buying it. Money pit is the word and they should recall these cars, but it will be cheaper to pay people in a class action suit than recall them. I hate this car and when I do fix it, I will trade it in a heartbeat. Oh and before the engine blew, the transmission was giving me trouble again. Lemon law should apply to this piece of junk.
Published: September 7, 2015
connie of Fresno, CA
Source: consumeraffairs.com

I bought a 2008 Acadia. The car was pretty. I started having ac problems an
I bought a 2008 Acadia. The car was pretty. I started having ac problems and transmission problems then I started researching and there is a lot of problems with the transmission and ac with the Acadia. I cannot afford to fix everything. I would never buy a Acadia ever again.
Published: July 4, 2016
Cathy of Abilene, TX
Source: consumeraffairs.com

I see the complaints are about everything but the 2010 model. At 70,000 mil
I see the complaints are about everything but the 2010 model. At 70,000 miles we just began experiencing hard start after refueling. Otherwise a wonderful vehicle.
Published: June 21, 2015
Jim of Sevierville, TN
Source: consumeraffairs.com

Well I bought my car in November 2015. It was my dream car. Acadia Denali 2
Well I bought my car in November 2015. It was my dream car. Acadia Denali 2011. Fully loaded. Got a great price on it. Had 1600 thousand miles, leather seats, Bose stereo system. Love it so much. It has now 3300 thousand miles on it and I am having so many problems. I got in a accident on April 4, 2016. Was not my fault. They fixed it 20 days later.Four days later pink fluid was pouring out of the bottom of my car. Took it back to the collision place. They said it was power steering fluid. They looked at it and could not find anything wrong. May 16th 2016 took it back again and they checked hoses and everything that could be leaking. They said, Take it to the dealership. Well I was looking up things before I took it to the Dealership. They were having problems with the Steering units on Acadias from 2007 to 2011. They have to fix it for free. Of course why would they tell anyone that. Also my coolant is empty. I really do not understand what is going on with my car. Took it today to the Dealership. They cannot find anything but a oil leak. I have no light saying anything is wrong but I need to know if anyone is having this problem. I was told that my coolant is empty. My engine would freeze up correct.
Published: May 21, 2016
Audra of Tampa, FL
Source: consumeraffairs.com

I have 2009 GMC Acadia. My power steering started having issues to the poin
I have 2009 GMC Acadia. My power steering started having issues to the point that I should not be driving it and cant afford to fix it. Trade to trade it in with that issue does not work. I have seen lots of people with these issues. Make it a recall. This is why people stay clear of American cars .
Published: July 3, 2014
Christa of Springfield , MA
Source: consumeraffairs.com

I recently purchased a used 2008 GMC Acadia after scouring a trusted dealer
I recently purchased a used 2008 GMC Acadia after scouring a trusted dealerships lot for a new SUV. I immediately fell in love with the features and look for the Acadia and signed my hard earned money away on the dotted line. Less than two months in, I now realize that this was the worst decision of my life. It drove smooth at first but I began to notice some transmission issues when accelerating. It wasnt noticeable enough to be a major deal as I am used to some lag in acceleration when driving heavier SUVs (I traded in a Toyota Sequoia). Now just one week after making my first payment my check engine light is as bright as day. As I scroll these reviews and look online for anger management counselors to keep me from flipping out at my local dealership and on the phone with GMC I am preparing a strategy to get rid of this vehicle especially now that I see all of the negative feedback. Thanks for all that have posted their experiences, I will never ever buy American or GMC again, back to foreign.
Published: November 23, 2014
Che of Charlotte, NC
Source: consumeraffairs.com

I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming f
I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.
Published: August 9, 2016
Ana of Oxnard, CA
Source: consumeraffairs.com

I thought for sure I had not only a beautifully used (with 2 normal previou
I thought for sure I had not only a beautifully used (with 2 normal previous owners) Acadia. Mint condition. My kids and I finally felt like we were moving up. The coils were replaced, drive shaft per recall was replaced and now all of a sudden car is dead due to engine and timing chain. 2009 GMC Acadia gave me false hope. Still have two years left of payments and I have no idea how I am going to afford to get my car out of the shop now. Am contemplating on getting an attorney.
Published: June 4, 2018
Melissa of New Lenox, IL
Source: consumeraffairs.com

I bought a 2008 GMC Acadia in March of 2011. It was my biggest car purchase
I bought a 2008 GMC Acadia in March of 2011. It was my biggest car purchase and I was very excited to buy it. It was everything I wanted and more, with lots of space for my family of 7 and many great accommodations. Last year, in Aug. 2012, I began having issues with it, water leaking, engine lights coming on and random cut offs. I took it to the dealer and they wanted me to replace the trans, which is very costly. I did not. My husband and I had the trans flushed and everything seemed to be okay again for a few months. When spring came around and rain came down, more problems began. Every time it rained, my battery was drained. Eventually, the car just stopped working. We took it to the dealer numerous times, but no one listened when I explained my thoughts that the leaking had something to do with the problem. We replaced two batteries in a week. The dealer claimed they couldnt find anything wrong with the car, but when I went to leave, the car went into battery saver mode so I took it right back. The service advisor was clearly annoyed and ignored me for the first 15 minutes I was there. I again explained my concerned that the rain and water that had leaked into my vehicle had something to do with the electrical issues I was having. He told me the two things had nothing to do with each other. A few days later, he calls and tells me that there was a leak in the front caused by the sun roof and that was causing the issues. We paid to repair that and he said that we were good to go. About a week later, the problem happened again. The dealership had our car for more than ten days (mind you, I am 7 months pregnant right now with a high risk pregnancy). This time, we worked with a person a friend recommended, and they repaired the rear moon roof at no charge for all of the inconvenience. I was very thankful for this. Unfortunately, three days and two nights rain later, my car will not start again. How is this still happening and why is this not being recalled? I cannot afford to put myself and my family at risk every time I get into my car.
Published: June 16, 2013
Reshanna of Madison, WI
Source: consumeraffairs.com

We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced w
We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced when we had it 3 months, fortunately still on manufacture warranty. Then recall notice after we paid $200 to repair electronic system. Windshield wipers failed and had to be repaired. Now air conditioner needs to be replaced. Stay FAR, FAR away from ACADIAs. Dont purchase. Money Pit!!!
Published: June 11, 2017
Betha of Bozeman, MT
Source: consumeraffairs.com

Driving 45mph, when suddenly didnt seem to have power. Called my husband an
Driving 45mph, when suddenly didnt seem to have power. Called my husband and he asked me to try a couple things and found out I only had 2nd gear. Had car towed to dealership where I was informed that clutch wave plate failed and required new transmission. Because Ive had the vehicle over 5 years, it wasnt covered under warranty. Cant believe with all the complaints on this transmission that GM isnt offering a recall or help with assistance. Ive talked 2 of my friends into buying Acadia because of my experience. Thank goodness they bought after 2010 which coincidentally GM revamped the entire transmission. Coincidence? I think not!
Published: October 5, 2013
Kristi of Casper, WY
Source: consumeraffairs.com

Engine sputtering - recall - internal engine repair. Power steering noise -
Engine sputtering - recall - internal engine repair. Power steering noise - recall - repaired issue. Only one light works - no issue with the actual lights. Issue unresolved after John Miles GMC in Conyers was unable to troubleshoot the issue. Issue remains. Starter will not shut off - current repair appointment with non-dealer mechanic. Guess well see. Overall the Acadia is a piece of rolling **!
Published: April 30, 2015
William of Conyers, GA
Source: consumeraffairs.com

2007/2008 GMC Acadia needs to have its transmission recalled. Like everyone
2007/2008 GMC Acadia needs to have its transmission recalled. Like everyone else out there with the early year Acadia and GM clone cars I now have a completely useless transmission. If you havent had issues with yours you soon will. GM customer care is there to listen and then to respond with there is nothing that they are willing to do. The reason for the wave plates breaking is GMs failure to harden the wave plates used within the transmission. An issue they corrected for the 2009 model. After calling around to numerous shops I have been quoted anything from $4200 to $5700 at the dealer. One shop owner told me its his favorite transmission, because its the one that pays his bills. Like I started I cannot believe this has not been recalled, if anyone knows about a class action lawsuit against GM for this issue or would like to pursue one I would be all ears.
Published: October 23, 2014
hank of Centennial, CO
Source: consumeraffairs.com

We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire l
We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire life and trusted the name. It seemed like a great vehicle at first. We had some minor issues here and there but nothing too bad. My first aggravations were with the engineering of the vehicle. Changing the oil is a pain and the headlight bulbs are a nightmare. The air system decided to only blow hot air on the driver side, possible deflector failure. Good times for the summer. One day the engine started knocking.Immediately we parked it and towed it to our local shop. They started it to listen to it and the engine locked up. 6 months out of warranty (90k miles on it, but over 5 years) and GMC said well youre the second owner so we cant help you. 7k to put a new engine in. Im nearly 30k into the vehicle and max trade in is about 10,500 from a GM dealer. With the original engine and the new GM engine we average about 13-14 mpg getting 16 highway. My 04 Silverado gets 17. Ill never, ever buy a GM product again.
Published: January 9, 2018
Dan of Brogue, PA
Source: consumeraffairs.com

We have owned this vehicle now for three years. Three transmissions have go
We have owned this vehicle now for three years. Three transmissions have gone into this vehicle, not to mention damn headlights keep blowing which is $160 to fix because the whole panel has to come out. The power steering pump went and now the car has shut down twice on busy highway. The GM dealer tells me because of low oil, after he just serviced the vehicle less than 3 weeks prior. A car shuts down because of low oil?? No oil light, no warning. We did receive a $180 bill for checking the oil and topping up. I threw the bill in the managers face. Seriously Dangerous that we plan a class action suit on GM for allowing and knowing such a dangerous activity to occur and risking an accident. The second time was with our young son driving in a busy city. Contact me if you would like further information.
Published: February 19, 2014
Stephan of Burlingon, ON
Source: consumeraffairs.com

I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2
I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.
Published: December 13, 2014
Marcus of Lacey, WA
Source: consumeraffairs.com

I purchased a GMC 2007 Acadia new. It has a squeaky steering wheel, has had
I purchased a GMC 2007 Acadia new. It has a squeaky steering wheel, has had a/c blower replaced four times, leaks into master cylinder, suspension problems, coolant system problems and constant headaches over drain tubes in sunroof clogging and leaking water into drivers compartment causing carpet having to be pulled up and dried. The sunroof issue was under warranty and first dealer wasnt going to do anything until I contacted GM. Their solution was to blow out drain tubes every oil change. It clogs quickly so I am running back to dealer and got sick of it and sealed sunroof off. All other problems after the warranty, from 2 months out and on. No more. GM. Poor quality engineering.
Published: October 3, 2014
Kay of Mabelvale, AR
Source: consumeraffairs.com

I bought my Acadia 2008 model from Bin Hmoudeh dealership (Abu Dhabi - Unit
I bought my Acadia 2008 model from Bin Hmoudeh dealership (Abu Dhabi - United Arab Emirates) and had done just 70,000km. The transmission got stuck on the third gear and dealership made a complete overhaul to the transmission. I am blessed because I have extended the warranty for five years, else, I would have had to pay for the repair which cost around USD 6000. The dealership has given another year of warranty for the transmission until November 2013 or 20,000km. I love my Acadia and I am worried for such an incident to happen in a year or so. Other owners have advised me to sell the car! I cannot believe that a GMC car maintained at the dealership can have such a failure and below 70,000km! I seek your advice on such an incident bearing in mind that the Bin Hmoudeh dealership did what was expected from them. I have a concern related to the Acadia, reliability wise for the future. Should I sell the car now? Or can GMC assure me that such a breakdown will not happen for the next 50,000km or so? My Acadia is a front wheel (not AWD) and has been used in the city only!
Published: December 7, 2012
Mustafa of Abu Dhabi, OTHER
Source: consumeraffairs.com

I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mounta
I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mountain Parkway when my car just lost power. I had my car tow to an auto repair when they indicated that my engine blew. I had oil in my car. My warranty was done. Now Im stuck with a big car note and a Lemon car. I called GMC. They wont stand by their product. Stay away from buying an Arcadia. Read all the reviews before. My mistake was not to read the reviews and to buy an American car. DONT DO IT!!!
Published: September 7, 2016
Victoria of Mohegan Lake, NY
Source: consumeraffairs.com

Ive had constant problems with this GMC Acadia. It is soooo sad that consum
Ive had constant problems with this GMC Acadia. It is soooo sad that consumers can get screwed like this & GM dont have to own up to their products... This cost people homes, jobs, stress, etc. Im looking at all of the complaints and wondering how are they getting away with this. I purchased this truck used in 2011. I thought ok, just 4 years old... Worst experience of my life. The next year, the problems started. New power steering pump, Sun roof constant leaks, destroying the interior lining. Automatic windows going out. My head lights & tail lights constantly going out. Throttle body Valve??? Dont ask me but it cost approx $1300 to replace... And the worst, my TRANSMISSION! I was told the TCM fixed it and the car started back running... Then it wouldnt go forward again... Was told the transmission again... At the same time, all the sound went out in my car, no radio... no onstar... no blinkers, etc... This is horrible... We have to stand up... Im hearing the same complaints. This car has been such a hardship... IF anyone has had any similar problems... please email me at **. Thank you!
Published: August 30, 2014
Atosha of Oconomowoc, WI
Source: consumeraffairs.com

Recently, I have been noticing water coming down into my GMC Acadia during
Recently, I have been noticing water coming down into my GMC Acadia during rain fall, to the extent that the car carpet was soak in water. I noticed the traces of water under the driver side dashboard and the holding handle on the front passenger side. Please, does anyone know the cause of this leakage?
Published: October 28, 2014
sam of Providence, RI
Source: consumeraffairs.com

I own a 2008 GMC Acadia. Bought it brand new with just 9 miles. My problems
I own a 2008 GMC Acadia. Bought it brand new with just 9 miles. My problems started at 70,000 miles. The first problem was even though my car is kept in the garage at home and work, it was left outside one night when it rained. My car to say the least was flooded. There was water pouring out of the vents of every single orifice possible and the floor boards were soaked. It was the fault of a part in the sunroof. When I called the dealer, they said, Oh yeah, there was a recall but not on your Acadia because your car was made in Texas and not Michigan or vise versa. Called GM. After yelling and screaming, they covered. It happened again 8 months later then again 10 months from that. I had to pay for the one after 10 months because the year warranty on the sunroof parts were up. Then came the transmission. After 77,000 miles, the transmission went out and I was on the side of the road... The dealer immediately calls a wrecker and gets me a car... I was thinking ok, this is where the dealer just flushed out the transmission and they messed something up... Here I am at 65,000 miles later and it needed transmission work again!! I called GM three times and they were able to pitch in $400 to help. Whats crazy is the dealer first told me $4800 before I spoke to GM, then changed it to $1400 after GM agreed to help pay $400. Now the sound system has completely gone whack. My car is making a static sound when the radio is off and when the car is off, my car makes a loud ear piercing popping sound from the speakers with the radio and car is turned off. My car loses sound completely - no radio, no blinker noise, no dinging sounds whatsoever including OnStar like 10 times a day... It just cuts off and on all the time at random. Ive been like some of you, a LOYAL GM owner for years and years. Ive never been so put off with a car before in my life and let me tell you, I owned some crappy GMs before, but this tops the list. For the gentleman that said you folks are the exception for GM problems with Acadia obviously works for GM and hasnt bothered to read the 100s and 100s of GMC Acadia forums out there on tons of other websites. GM does have a problem with the Acadia model and they are refusing to face facts. The one that I think is priceless is how they say there is a recall (safety seat belt light latest one and my car has this problem too) and yet your 2008 or 2007 GMC Acadia is not part of the recall... That one is priceless. GM is notorious for saying they have recalls but oh no, not on your car. Remember its on the car that was made at the other plant... LOL. I would seriously hope the lady in charge now with GM would read these forums but we all know that is not happening. Hear no, speak no....blah, blah, blah. Im done with GM... and I really hate that.
Published: July 17, 2014
S. H. of Mt. Juliet, TN
Source: consumeraffairs.com

We have had multiple problems with our 2008 GMC Acadia. The one that we wil
We have had multiple problems with our 2008 GMC Acadia. The one that we will be bringing it in for for the 3rd time is a leaky sunroof. In hard rains, it leaks internally leaving us with a very soaked passenger side floor and electrical issues - the first time the car wouldnt shut off even after removing the key. Ive researched this and have found multiple complaints from this model year and others. The dealership claims its not a manufacturers problem. The first time I brought it in and told them the issue (leaking sunroof), they claimed the water was coming up from underneath the car. I went to pick it up on a day with heavy rain. Before leaving the dealership, I tried turning it off and it continued to run even with the key removed - service person was very embarrassed especially after I told him the issue and they said I was wrong. Took it in again with the same problems and they said the sunroof drain was clogged. That was last fall. Today we had a hard rain. The floor is soaked again. My biggest complaint is the dealership/manufacturer not owning up to the problem. As I said, there are numerous blogs with the same complaints, but they wont own up to it. I hate even looking at them, i.e., dealership, any more.
Published: May 20, 2014
Ariel of River Falls, WI
Source: consumeraffairs.com

I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I disc
I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I discovered the a/c doesnt work, the window locks dont work, the windshield washers dont work. When I remove the gas cap to refuel, it wont start unless I floor it. It cranks slow like that battery or starter is bad. Now it pops into neutral while driving and the electric door locks cycle up and down rapidly. What a huge pile of crap this vehicle is. I was a certified GM mechanic for 20 years, but after seeing what kind of junk they are building now, Im ashamed to admit that to anyone. Dont ever buy one of these vehicles. The warranty company is worthless, says the problems are on me, and they wont repair them.
Published: May 26, 2018
Richard of Bloomington, IN
Source: consumeraffairs.com

I bought my 2010 Acadia in 2013 when I found out I was having our third chi
I bought my 2010 Acadia in 2013 when I found out I was having our third child. It has 34000 miles and I bought the GM 100000 extended warranty. I did not get the walk through bucket seats because I went for price. I got a great deal on a base model (1st worst decision). The seating is horrible and third row is basically impossible to get to when other kids are in the second row in car seats and boosters. And LOTS of crud and junk gets stuck in the seat sliders on the floor board.Anyways, my problems started with the steering rack. As someone stated above, a swooshing noise with turning the wheel. Luckily my warranty covered it after I went back to the dealer a few times. But the noise is still there! Now, a noise in the front end started early in the mornings as small accelerations such as in traffic. Dealer says we can check out or wait for it to escalate. Well in the last week it has escalated to the point I feel its unsafe to drive. It is going in the shop tomorrow!
Published: November 18, 2015
Stacey of McKineyville, CA
Source: consumeraffairs.com

Ive been having several issues with this vehicle. 2nd injector gone bad in
Ive been having several issues with this vehicle. 2nd injector gone bad in less than 90k miles. It seems to be a known issue with vehicle but they refuse to take responsibility for it. Dealership deals with this same issue with multiple customers with no assistance or acknowledgement at all from manufacturer. Reached out to GM and received no assistance at all.
Published: December 7, 2016
Clyde of Fort Worth, TX
Source: consumeraffairs.com

I never paid attention to my expense on fixing the GMC Acadia 2009 since I
I never paid attention to my expense on fixing the GMC Acadia 2009 since I bought it brand new. This car has been a pain in my rear end. Since I bought the car, I have changed the timing belt, put a new transmission, and two years ago, the engine stopped. The vehicle was towed to a GM dealership for repair. The mechanic told my wife that the engine is full of sludge and needed to be replaced. He also told my wife that the reason the vehicle was in a bad shape was because we never took care of the vehicle. My wife called me and explained what the GM service agent told her. I called the guy and had him pull the service record on the vehicle which was under my name. It was then that the service guy realized that since we bought the vehicle, they had been servicing the vehicle for us. I reminded him that whatever was wrong with the car was caused by them since they have been the maintenance personnel from jump street. He then fixed the vehicle and that cost us about 2000 dollars instead of 5000 dollars and change that they quoted my wife.Now the vehicle had check engine check light come on. We took the vehicle to the mechanic to figure out why the light came on. After their diagnoses, he told us that they had to change the Ignition coil, spark plugs, Intake gasket kit e.t.c. This whole thing cost me $1,999.51. Before I picked up the vehicle, the low oil pressure light came on. They checked the oil and it was full. They drained it, flushed the lines and storage place for the oil two times and after driving the vehicle for a quarter of a mile, the low oil pressure light came back on. They finally told me that it was a sludge problem. I called GMC and reported the problem for them to tell me to take it to the same GM group that told me two years ago to change the engine for a new engine. The kicker is that now that Ive paid off the note on the car, with a new engine it would have another 100,000 mile warranty. And it would cost me $7500.00 dollars to do that. GM knows what they are doing and they take our money and take us for a fool. I wish someone could advise on how to take this people to court and make them pay for their wickedness. We cannot continue to pay for junk.
Published: June 7, 2017
Chris of Hemet, CA
Source: consumeraffairs.com

The vehicle would not shift out of 2nd gear going down the highway. The che
The vehicle would not shift out of 2nd gear going down the highway. The check engine light came on, and there are now four codes all for internal transmission issues. The car is 4 months past the 5-year warranty, but only 64000 miles. This is a huge safety issue. If this transmission fails while on an interstate highway, and it will not go over 20 mph, the results could be deadly. By researching this issue, I have found a considerable amount of complaints about 2007 GMC Acadias between 50,000 and 80,000 miles having transmission failures, but yet no recalls. This is an issue that GMC is well aware of, through their own admissions. Why is there such a delay waiting for a recall? Are all of the complaints going to have to wait for a fatality before GMC admits there needs to be corrective actions?
Published: January 22, 2013
Eric of Wheatfield, IN
Source: consumeraffairs.com

I just purchased a 2008 Acadia this month and since having this vehicle we
I just purchased a 2008 Acadia this month and since having this vehicle we noticed it powers down while driving and the windshield wiper guild doesnt come out at all!!! This is very disappointing and dangerous my family.
Published: January 30, 2017
Katherine of Sterling, VA
Source: consumeraffairs.com

Bought 2011 GMC Acadia in July of 2010 for my wife. Check engine light came
Bought 2011 GMC Acadia in July of 2010 for my wife. Check engine light came on at 35,000 miles. Dealer says needs timing chains and guides replaced. Going to cost 2,900 dollars. Will cost me 55 percent and GM will pay 45 percent. This should never happen at this mileage. GM knows they have a problem with this motor seeing they have a revised chain and guides. Don’t understand why there is not a recall or class action lawsuit for this problem seeing when you Google this problem you see it is very prevalent. Will not be buying any more gm vehicles anymore. And you should think twice before you buy one.
Published: November 24, 2016
STEVE of Highland Hts., OH
Source: consumeraffairs.com

Bought a 2008 Acadia SLT FWD used from a GMC dealer. Ironically, about the
Bought a 2008 Acadia SLT FWD used from a GMC dealer. Ironically, about the same time as two of our friends. So far, it has been a complete disaster. The worst car we have ever owned and our friends have had a never ending list of similar issues. It started with the little knobs in the car just falling off. The first to go was the lumbar support knob on the drivers seat. Then the airbag light comes on and off for no reason. The reverse parking system consistently flashes a message that it needs servicing so we have shut it off at about 60,000 miles. Beware: this car is heavy and it eats tires, rotors and brakes. We are at 98,000 miles and have had 3 sets of tires, new rotors and new brakes. To top that off, the struts and shocks needed replacing at about 90,000 miles. At 98,000 miles (today), we are being told we need $5,300 in repairs to the car for a water pump, transmission (please look on the internet for this before you buy. Their transmissions are terrible and shift poorly), and engine rebuild. Overall outside of oil changes, we will have spent over $8,000 in repairs on a car we have driven just at 60,000 miles which is horrible. The gas mileage on these is not great, we get just about 16.5 miles per gallon on this car. Did I mention the sunroof leaks more than the Titanic during the rain. It just pours in at the drivers sun visor. Bring a towel on a rainy day. If you think this is unique, think again. You can search Acadia leaky sunroofs and there are tons and tons of them. If anyone thinks I am exaggerating, just do some basic searching on the problems I have listed, they are common. There are a ton of service bulletins out on these cars for all kinds of issues. Again, do not buy one of these. I repeat: do not buy this car. Did I mention the air conditioning will just shut off for no apparent reason? Ours does.
Published: August 27, 2014
J of St. Louis, MO
Source: consumeraffairs.com

When is GMC going to admit that they threw quality out the window when they
When is GMC going to admit that they threw quality out the window when they built this vehicle. Recalls are done only when its life and death. Right from the start, my headlight harnesses melted. Thousands of similar complaints online but no recall yet. Steering column, timing chain and the list goes on. Now for the shocker. I took my Acadia to the dealer because I received a Special Coverage Program 14582. My vehicle ran rough and the check engine light was on. That is exactly what the Notice described. I also asked the dealer to inspect the front end and steering because there was an outstanding power steering pump recall. After a few hours, the dealer called me back with the news.As per the email, my 2009 GMC Acadia with 150,000 km needed: replacement of catalytic converter bank2 $722.10, replacement of pre-CAT/post cal oxygen sensors $451.41, fuel system servicing recommended $169.95, replacement of spark plugs $295.40, evap purge solenoid $124.32, replace both front struts $952.86, replace both rear shocks $456.00, replace one broken engine mount $248.42, replace water pump $513.50, perform four wheel alignment $129.95, replace rack and pinion assembly $1,583.24, replace right front lower control arm bushing(s) $416.05, replace left front lower control arm bushing(s) $416.05, replace left rear upper control arm $541.12, replace right rear upper control arm $541.12, plus three separate @120.00. Diagnose charges for the check engine light, an oil leak and steering and suspension came to over $9,000.00.Sorry for the long-winded story. I only accepted the repairs that I thought were important. It came out to just over $2,000.00 and the Acadia seems perfect now. Moral of the story is that dealership service areas will attempt to build you a new car if you let them. I think they wanted me to give up on this SUV and head straight for their showroom.
Published: December 5, 2015
Ioannis of Woodbridge, ON
Source: consumeraffairs.com

I purchased a 2008 Acadia on February 28, 2013. We love the body style and
I purchased a 2008 Acadia on February 28, 2013. We love the body style and room in it. However it has been nothing but a thorn in our side. It had 58k miles on it when we got it. Just 10k miles and 4 months later we had to put a transmission in. Weve also replaced the alternator, power steering pump, water pump and now we just had another transmission replaced in December (Merry Christmas to me). Not to mention the latest problem needed... a new rack and pinion. I’m not driving mountains or pulling anything with my Acadia. I dont even have a hitch. So its not like Im putting major wear and tear on the car. Ive talked to GM several times and sent numerous letters. Their response was basically Im responsible for buying the piece of junk they rolled off the line. When does GM become responsible for what they are producing? This is their product and they should stand behind it. I will never buy another GM product. My 2005 Ford Escape with 213k miles has been the car that got me through while my Acadia was being repaired.
Published: January 2, 2015
christy of Muscle Shoals, AL
Source: consumeraffairs.com

The Acadia Denali is the same as the Acadia with the molding taken off and
The Acadia Denali is the same as the Acadia with the molding taken off and the cute Denali put on it. What luxury vehicle doesnt have a console with departments in it? What kind of luxury vehicle doesnt have automatic passenger controls? It truly rides like a truck highway and streets. Save your money - at the least dont pay extra for the false luxury. If you must, buy the Buick. Or go elsewhere. Period... Tell everyone you know. I kicked my butt already.
Published: July 29, 2019
Gloria of Toledo, OH
Source: consumeraffairs.com

I own 2009 GMC Acadia SLT-1. This is the nicest vehicle I have ever owned s
I own 2009 GMC Acadia SLT-1. This is the nicest vehicle I have ever owned so I have strived to take really good care of it. For the last few months, I have been experiencing an issue that seemingly cannot be resolved! When I am driving on the highway and I achieve the speed want to go and let off the gas and the vehicle would coast, it starts what I refer to as missing. It has not given off any codes and I have had it checked out by two mechanics. The problem is getting worse! Without a code and the lack of anything obvious, it cannot be resolved. The last time I took it in, the transmission fluid was low, which makes me wonder with all of the posts on transmissions going bad in Acadias, if it could be my transmission. I do not know what to do and am writing this in hopes someone has had similar issues and can share your experience and maybe your end result! HELP!!!
Published: May 5, 2016
Janis of Overtom, TX
Source: consumeraffairs.com

I bought a GMC Acadia for my dad, brand new 0 miles. Ive had all kinds of p
I bought a GMC Acadia for my dad, brand new 0 miles. Ive had all kinds of problems.. Some lights stopped working. AC we turn it off and it keeps working. Yesterday my dad was gonna go to work and that piece of junk didnt wanna start with key stock on the ignition. The day we bought it staff was very helpful but GMC is the worst brand out there. Do a favor to yourself and buy any other brand but GMC. GMC is junk. I rather have any Korean car than this useless car company.
Published: October 31, 2015
Arnol of Las Vegas, NV
Source: consumeraffairs.com

Purchased my acadia in october 2008 built custom from factory. I love my tr
Purchased my acadia in october 2008 built custom from factory. I love my truck, my idea was to drive it for 200,000 miles. But at 42,000 miles the transmission went out, all types of other repeated problems, but was absorbed thru the extended gmpp warranty I paid for. Now right after my 95,000 mile warranty is up, Ive moved into my next round of problems. At 105,000, transmission control module goes out 1,200$, water pump replacement (free) and thermostat replacement 480$, front end rack & pinion and struts 600$, car shuts off, all types electrical system going crazy. Today Im told 680 for a fuse box. I love the style and idea of the acadia but the company and dealers and crooks. I have an 08 kia optima I bought new at the same time. It has 90,000 miles on it and all I do to it is change the oil and they gave me free lifetime oil changes for that!!! I WILL NEVER BUY AMERICAN AGAIN!!!!!
Published: June 26, 2014
Kelvin of Chicago, IL
Source: consumeraffairs.com

First foremost I bought this car with 3 miles on it from Stadium GM Salem,
First foremost I bought this car with 3 miles on it from Stadium GM Salem, Ohio in Aug of 2016- this is 2017 Acadia. Fast forward it’s March 1 of 2018. It all started driving 65mph on freeway and the dashboard says my cameras from back not working. I contact my dealer. He quickly responded saying he was unable to get me in till Monday. Ok thanks. Hang up then starts flashing airbags are in need of service. Dashboard lights are going on and off- flashing. Then I get to a red light few min later, stop and the car starts moving forward with my foot on brake. Almost causing me to hit the person in front of me. Mind you this car has a safety feature that automatically stops when I’m following someone too close -and now it moves forward on its own. Um what. Then I’m getting into turning lane to turn left into my work and it won’t stop so turn into work with foot on brake and coast and coast till it came to rolling stop.I put the car into park. I remove the keys, go to get out of the car and my door will not open. The car is still running -heat, radio, etc. My car alarm starts going off as I keep trying to open door from the inside of the car. I’m now currently locked into 2017 Acadia so instead of breaking the window I called the local cops. They arrived and was able to let me out. Ummm what if it was a 90 degree day and I have 4 kids in the car and your electric system stopped working like this so nothing like my automatic window/locks work? I would have definitely busted my driver window to get out of the car so we wouldn’t of died. In the meantime my car alarm was going off for 4 hours by itself and lights flashing etc till my lunch break. I go outside and try to attempt to start it and it’s still running! No keys. Heat/radio kinda like remote start mode has been in for 4 hours. Needless to say it will not physically start or come on. So as a mom of 4 working 2 jobs I am in need of help. Roadside service comes, picks the 2017 Acadia up - puts it on a flat bed. And takes me to my dealer. Brian their so called service manager says, “I told you I could see this car for another 4 days,” umm what??? Where would you like the tow truck driver to put the car? He tells them in the garage - goes on to tell me he doesn’t have rental. Umm what... Then he says, “Your car has 44 thousand miles on it even though it 1 year old. You will have to sit in service room till we figure out the 33 codes that came back on it. We are open till 6pm. It’s only 2:30pm.” After reading the first 9 he comes and said I’m lucky he found a rental. Awww how nice he found me a car to use out of the 200 plus on the dealership grounds. Maybe this one will not accelerate forward when my door is on the brake. Maybe this one will actually stop when my foot is on the brake. Maybe this one will not lock me inside of my own vehicle. I called the dealership for an update about a week ago. He said still wasn’t fixed, needed another part. I went to the dealership on March 20 2018 looking for help and trying to get explanations and was told nothing. Continue drinking the rental car. Mine is not safe or fixed...Fast forward to today March 22 the dealership has now almost had my car for the entire month. It is fixed- I arrived at dealership, handed my rental keys in then the service guys tells me I owe him over 6**.00. When talking to 3 different General Motors representatives in the past 22 days I was told my car has extended warranty. Don’t worry. The repairs will be taken care of.” Now yesterday the service guy Brian nowhere to be found left Another guy to tell me, “No, no. That’s not right. Your 2017 Acadia only has 3 year 36,000 miles. Even though it’s a year old it’s not covered.” So guess who doesn’t have 6**.00 to fix electrical/ 2 side modules replacement at 5:30 pm? This mom of 4 that already works 2 jobs. Mind you I just paid 879.00 car payment on the 3/18/2018 for this Acadia that I have driven in over a month.I call General Motors rep. They said under warranty - my dealer screaming at me saying it’s not and I’m not getting the keys to my car till the invoice is paid so I sat there in the service waiting area for someone to come pick me and my 2 small children up. They all left at 7:30-8:00 when dealer closes and left me sitting there until 8:40 pm. They don’t care this SUV almost killed me. They have no customer service. They actually just laughed at the fact this car is a year old and having this problem. Then to top it off he told me before he left at 7 that he’s not even sure this will fix the problem. My Acadia has failed me. My Acadia does have 44,000 miles on it at this time but I don’t care it’s a year old. I don’t care if it has 90,000 miles on it. It shouldn’t be having these problems it’s a year old.Sincerely one mom with 4 kids and 2 jobs with no vehicle because your GMC has failed me and the dealership you do business with could care less. How reassuring it is to leave someone in a dealership while they all get in their cars and go home and I sit with 2 of my children waiting on a ride. Then he says I’m not even sure this will fix it. General Motors you can keep the car.
Published: March 23, 2018
Erica of Youngstown, OH
Source: consumeraffairs.com

Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous
Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous recalls and repairs since 2nd day after purchase. 3 times to dealership for leaking fuel which was from fuel injectors and faulty o-ring that led to cabin filling with dangerous gas fumes, 3 times to shop for ignition coil replacement where dealership ignored the ECM technical bulletin. Replaced #3 coil 3 times (it was literally melted), 1 failed actuator, 1 engine rebuild when dealership failed to identify actuator as issue, actuator replacement, complete power steering failure after it was simply serviced due to recall limitations. 6 tows in all. And it is now in shop for ECM and you guessed it. Ignition coils/spark plugs. How much did GM help? They offered $1500 towards new car purchase. Not even close to repair costs. How knowledgeable was dealership service department? HORRIBLE. Did not identify correct issues, upsold repairs, ignored technical bulletins, and wiggled out of recall replacement of power steering. My warranty that I purchased covered some costs but even with warranty and extended service plan, I have paid out over $6k in a 2.5 yr period plus been on side of road more times than I can count. Cannot trade in due to very little market value. Stuck with worthless car that is costing a fortune. It was obviously a lemon and GM needs to acknowledge that and extend bumper to bumper coverage or buy out consumers. At this point I am surprised that I have not caught fire, blown up, or wrecked when power steering failed. This is a dangerous vehicle and people should stay away from it. I have over 20 service tickets.
Published: July 22, 2015
Ronda of Hockley, TX
Source: consumeraffairs.com

For the past 3 months my check engine light continues to come on. I have ha
For the past 3 months my check engine light continues to come on. I have had a complete tune up, with all spark plugs being replaced, air filters replaced, etc. Always keep levels checked and changed when needed. No real problems with the vehicle (2011 GMC Acadia) until now. Check engine light comes on repeatedly, even after work is completed. I have taken this vehicle to 3 shops for a diagnostic check. Only two had the same diagnostic results. Mostly timing chain issues, possible stretched. I dont understand why this is happening at this point. Has there been any recalls regarding this matter. I havent seen or heard of any recall.
Published: January 15, 2018
Jamie of Laurel, MS
Source: consumeraffairs.com

I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA.
I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA. I traveled to purchase my car because I was unable to find exactly what I was looking for in my hometown. I drove 5 hours from my hometown. This car is a certified pre-owned car and purchased from an actual GMC Dealer so I thought I was making a wise decision and would run into any issues. I purchased my car and drove home. I was in the shop 2 days later. The motor in the A/C blew out. I thought, no problem, I would have no issues having it repaired since it a certified pre-owned car. I get the dealer in my hometown Fresno Buick and GMC dealer only to find out my car was never registered as a certified pre-owned car.So I had to go through the process and a few days without a car with A/C in 95 degree heat. Since then I have been in the shop month after month with issues with the car, 12 times to be exact. This car has been a headache since day one, literally. From motor mounts, control arms, bushings, electrical issues and a banging noise under the driver floor and a clank when I turn my wheel to make a U-turn which I have been told that its normal for these cars. I have finally decided to do some research about purchasing a Lemon Car and found GMC Lemon Law. I opened my case June 5, 2018. It has been about a month and a half and I have not seen any progress with my case. Laura (not sure of her last name) has been the one to handle my case. I called her twice before she finally called me back 3 weeks after I filed my case. She said she was sorry but has had a hectic few weeks. Which meant she had not even started my case. I contacted GMC Fresno and MaryAnn (the office assistant) showed me that she first contacted them on June 20th. 15 days after I opened my case. Since then Laura has called back and will return calls when I do call but basically to tell me that there is no progress. She is extremely rude, she cuts me off and will not let me complete my sentences, she raises her voice at me and states that there is nothing more to tell me and have a good day Mrs. **, have a good day and hangs up on me. She repeatedly tell me that it is not an overnight process. I completely understand that it is not an overnight process nor did I expect that but It has been 6 weeks and still has no new information for me. No one can tell me what stage or place in line I am. I ask to speak to a manager and she says she cannot transfer me but will put in a request, then she stated she did not because she called me back and apologized (so she knew she was being rude) so I assume she thought that I was fine with her horrible attitude. She has reacted this way twice and I am not going to allow that. I am not asking for a lot when I ask for an approx time for my case to be evaluated.I think I have been very patient with GMC as far as the hassles and inconvenience I have had to endure since purchasing my car from a GMC Dealer and was told it was a pre-owned certified vehicle. This car has been a hassle and in the shop on monthly basis since I purchased it, literally the next day after I purchased it. GMC should be ashamed that a person has to turn to GMC Lemon Law in the first place and then has associates such as Laura working for them. Also, I have tried to have this handled with the GMC dealer that I purchased it from which was Dutton Buick and GMC dealer in Riverside California. Alexa, their shop manager told me to drive it to them and they would look at it for $159.I explained to her that I live 5 hours away and all the stress and cost Ive already had put into this car because it was not inspected properly and she basically told me, the cost of the inspection was my responsibility and It was up to me if I wanted to drive it there. I have suffered enough with this car and now the suffering and unsatisfactory continues with the people they choose to hire. I cant express how much I am dissatisfied with GMC and how they treat their customers. I am requesting my case worker be changed, I do not want to speak to Laura again, she is unprofessional and rude and should not be working in customer service if she cannot handle frustrated customers, basically she cannot handle her job.I have requested twice for her to connect me with her manager and I have not yet received a phone call. I have also called in and requested a manager call me back through the customer service line and still have not received a phone call from anyone. My next step will be a lawyer and contacting the Automotive Bureau. I strongly, strongly would not recommend this company to anyone.
Published: July 16, 2018
I. M. of Sanger, CA
Source: consumeraffairs.com

We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I int
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.
Published: May 30, 2014
Mary of Wallkill , NY
Source: consumeraffairs.com

Air conditioning gone out 3 times. Other problems. No More American made ca
Air conditioning gone out 3 times. Other problems. No More American made cars for me.
Published: July 25, 2015
Edwin of Greenville, NC
Source: consumeraffairs.com

I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble
I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble with the A/C blowing hot air, and had the catalytic converter replaced. Luckily, it was still under warranty. About 3 weeks ago, the engine light came on again. The repair shop I took it to said it was the transmission. I took it to a transmission shop, who said it was a known problem with this model of transmission, and that it was still being produced, even though its a known piece of junk. GM isnt obligated to do anything, because its not a life threatening problem. I will never buy anything made by GM, again.
Published: January 15, 2015
Chuck of Coldwater, MI
Source: consumeraffairs.com

There should definitely be a transmission recall on this SUV. I have heard
There should definitely be a transmission recall on this SUV. I have heard so many customers unsatisfied with this out of pocket expense. My warranty expired of course and now Im going to have pay $4,000 on a new transmission, money I dont have at the moment!!!!! So disappointed... My wife and I just had a baby. I cant afford this now, I dont know Im going to do...
Published: November 4, 2014
Alberto of Denver, CO
Source: consumeraffairs.com

My car referenced below is currently dead since 12/15/2011. Diagnosis showe
My car referenced below is currently dead since 12/15/2011. Diagnosis showed 3 cylinders compression pressure out of 6 is 0. Then they found that the engine is sludge.I brought the car to GMC for inspection on 9/28/2011. The car warranty expired on 9/17/2011. I have 3 questions: 1) Should the inspection procedure detect that there is a problem prior to the collapse of the motor? The car did run for almost 3000 kilometers post the inspection and prior to motor death. 2) Shouldnt GMC still fix this car and consider it still within the warranty? This is because (a) the car was inspected within 10 days of the warranty. The GMC dealer in Lebanon could not take it sooner. GMC dealer told me that they would still consider it under warranty. Also, (b) I really believe that the inspections done by the GMC dealer in Lebanon should have detected it. I cannot imagine the problem if done properly and diligently. I cannot imagine a great company such as GMC would have a bad diagnostic program. And (c) regardless of warranty, how can Acadia die after 30,600 kilometers (less than 20,000 miles), and GMC corporate people in the USA are not all over this lemon car?I would think that the GMC engineering community would be extremely interested in this case and want to learn all about it and come out with a very conclusive conclusion. Instead, the company is allowing a bunch of crooks and bad business/service personnel operate this GMC dealership. It is such organizations that create bad reputations for their mother company, because they put maximized profitability in front of quality and customer care.3) What can cause the death of the Acadia car within 20,000 miles? I brought the car for inspections and oil changes at 11530 kilometers and 27,651 kilometers. Please look into this and take a disciplinary action against your Lebanese GMC dealership and force them to fix the car asap. I expect great companies to act in an honorable way and to keep their customers happy and keep their reputation sky high.Please let me know, I am anxiously waiting,
Published: March 22, 2012
Amal of Parkville, MO
Source: consumeraffairs.com

My 2009 GMC Acadia has had 4 of 6 cylinder ignition coils go bad, 2 of 3 ca
My 2009 GMC Acadia has had 4 of 6 cylinder ignition coils go bad, 2 of 3 catalytic converters, power lift gate 3 times and countless other recalls. Including the heated washer fluid option where the fix was just to take it out. On the fourth coil going out I had enough and asked the dealer to contact GM to see if there was anything they could do. In my opinion a 66% failure rate is excessive. The response from GM was that they would do nothing since the car is outside of 36,000 miles. I had them escalate the request and just heard back from GM. The rep that called me said that it was there was nothing that they could do since it was outside of 36,000 miles. When I asked if it was normal and ok for GM to have a 66% failure rate the rep told me that he did not even know what the part was and did not know if it was normal or not. So I am driving the dealers courtesy car for the second week until I get an answer that makes sense. Will never buy a GM car again.
Published: May 4, 2015
Chris of Ballwin, MO
Source: consumeraffairs.com

We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only iss
We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only issue we have had is a wiring issue. The lights didnt work right so we got it fixed. We have not had an issue since and couldnt be happier with this car. Great job GM, the only reason why these others are saying bad things about it is because they are nothing but full-blown HATERS! This car is absolutely amazing. Plus everyone knows not to bring their cars to the dealership unless its under warranty because they LIE about things that are broken or it still works they just want their money. If its under warranty sure but if not take it to a family repair shop. Overall the Acadia is WOW.
Published: March 21, 2015
Logan of Greenwood, IN
Source: consumeraffairs.com

Electrical problems..low oil, airbag & low tire pressure sensors going
Electrical problems..low oil, airbag & low tire pressure sensors going off. Sensor goes off tells me to shut the engine off. Transmission slipping. Acadia stops in middle of traffic.
Published: May 23, 2014
Daniel of Chambersburg, PA
Source: consumeraffairs.com

I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle bec
I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle because of the features, space, and overall I thought I could trust GMC. Plus, I was expecting my first baby and thought this would be a great family vehicle. I never noticed that my car charger did not work, thought it was the charger but after 4 of them it turns out it was the truck! The dealership did not want to fix it. Then I noticed there was a noise in the tires, dealership wanted to charge just to look at it. Then, the windows wouldnt go down, now, the darn thing wont start! When I am driving, the truck wont go! This is so darn dangerous and GMC tells me I have to fix it myself because they are not responsible. My truck wont start and its the gas pump that was defective from the get go. I will NEVER buy GMC again. They need to take responsibility for the garbage they sold.
Published: January 8, 2015
Gaby of Los Angeles, CA
Source: consumeraffairs.com

We bought a used 2009 GMC Acadia from a private owner less than a year ago
We bought a used 2009 GMC Acadia from a private owner less than a year ago and weve already dumped $6000 into it. The transmission is the main & most recent thing to be replaced. My transmission went out at 130K. I lost 3rd gear 4th gear and reverse and had my 2 kids under age 2 in the car with me. Weve had the new transmission in for about a month and already its missing and jerking as it shifts. There is also a continual issue with acceleration while turning left, it sound like metal vibrating together or clattering in the engine that gets increasingly louder as you accelerate and the power seems to bog down at the same time. Seems every time I take it to the shop they replace this or that (I cant remember the long list of specific things) and it drives fine for a few weeks and then these same problems start happening again. Im taking it to a GM dealership next week - hoping they can do a better job of pinpointing the issues than our local mechanic. At this point I want to get rid of it but we just put in the new transmission, my husband thinks we need to keep it forever but Im certain its nothing but an expensive headache. I love the cosmetic features of this vehicle and the upgrades but the engine sucks! So disappointed, I will NEVER recommend this vehicle to anyone.
Published: October 30, 2014
Stephanie of Old Monroe, MO
Source: consumeraffairs.com

When we purchased our 2009 Acadia, it was the day they announced their bank
When we purchased our 2009 Acadia, it was the day they announced their bankruptcy. We bought anyway because we wanted to buy American and be part of the solution. We loved the midsize look and feel and with the captains chairs in the middle, it allowed our third child, not in a carseat, to get to the back row nicely. So this vehicle is very nice for its practicality and spacious feel for all riders given its smaller size.So the bad news. One recall after another after another. I cant complain too much about that, as long as they get it right. What I am angry about is that there is a transmission problem throughout the company. GM mechanics know this. They know the solenoids are crap, but keep putting junk in their vehicles so that we the consumer has to pay an arm and a leg to get a $65 piece replaced because it requires taking the whole engine out. This happened once at 65k miles, and I thought, well, I guess this happens because that is what the mechanic said. But now it is happening again one year later, a different coil this time. I refuse to keep paying for this is. This is a known issue and the company is doing nothing about it.If I have to, I will do something about it. I will go back to buying Mitsubishi and Audi like I have in the past. Never had any solenoid coil problems with those cars. Never had any customer service problems either. As a matter of fact, Audi has stood by their products even out of warranty because they felt bad about a water pump that went bad. Lets see if GM steps up and takes care of those that took care of them in their darkest moment.
Published: December 8, 2014
Robert of Appleton, WI
Source: consumeraffairs.com

2009 Acadia bought brand new in 09 has turned into a lemon :( I have helped
2009 Acadia bought brand new in 09 has turned into a lemon :( I have helped 2 friends buy an Acadia. I have been nearly a spokesperson for the Acadia and now, another major repair is necessary. We have 95k miles on it and the transmission just went out. I am only 4 months past our 5 year warranty (mind you the dealership in which we purchased the Acadia has a LIFETIME power train warranty...but GMC wont honor that because the dealership went out of business). I filed a case with GMC. They contacted the dealership that has our car and have only offered us a discount on refurbishing our transmission... What?! I dont want to refurbish this bad one, I need a new transmission. I did not accept their terms and our car is still sitting at the dealership (its been a week already) and we pray they change their mind and offer us a better deal tomorrow. :(
Published: November 5, 2014
Diane of Ripon, CA
Source: consumeraffairs.com

Nothing but issues with our 2011 and it just hit 60000 miles. Multiple reca
Nothing but issues with our 2011 and it just hit 60000 miles. Multiple recalls, alternator, water pump, multiple issues with the front end, air conditioning and heat are all issues that have had to be replaced or fixed. My wife has been left stranded 3 times, twice with the kids, and once was only a couple of days after we dropped it off for our warranty covered inspection/oil change/tire rotation.. Also have multiple friends with the same vehicle and they all have had the same issues and more. Two friends with transmission issues and another with engine failure after the transmission was replaced with just over 100000 miles on it. Ours now is starting to have a burning smell after being driven and takes a second before it knocks and goes into gear. Very disappointed in GM and wont purchase another.
Published: June 26, 2015
Jacob of Oxford, OH
Source: consumeraffairs.com

I purchased a new 2011 GMC Acadia and three years (38,500 miles) after driv
I purchased a new 2011 GMC Acadia and three years (38,500 miles) after driving, I was advised by my local dealer that there was a leak in the rack and pinion, and on the steering wheel gear. The cost to repair these was quoted at no less than $1,500. Fortunately, the dealer agreed to perform repairs on goodwill. I was not aware that these were a common issue with Acadias. During the time Ive owned it, I have had to repair electrical wiring on the passenger window as it wouldnt always roll up/down. I have also noticed that when driving on the freeway it slows down/cranks up when shifting gears. I am very disappointed in having to deal with these issues when I still have a note for the vehicle. I contacted GMC directly and posed a few questions which they werent able to answer. 1. What is the guarantee on repairs made? A. No guarantee. 2. What is the average repair cost to own an Acadia? A. They dont have that information. 3. How reliable are Acadias? A. Very reliable vehicle. When I asked if they were aware of low reliability rating on Kelley Blue Book and Edmunds, their response was that they were not aware of that. After my phone call I have decided to sell my Acadia because I deem it unsafe and unreliable and obviously, GMC doesnt stand by its product. Never looking back to GMC.
Published: September 12, 2014
MARIA of Bell Gardens , CA
Source: consumeraffairs.com

2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate re
2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate replaced at dealer under warranty at 66000. Transmission failed AGAIN 11/20/2014. 105000 miles. Replaced AGAIN at dealer. $3000. Split in thirds by dealer, GMC and us. Just got it back 12/10/2014. Front end vibrates now. Heat mode door ($466) replaced at dealer 11/2014. 24 hours later, heat didnt work on passenger side or defroster. Replaced heat actuator a week and half later, 11/19/2014 ($288). 24 hours later, transmission died an hour from home. Fixed as described above 12/10/2014 ($1063). Now have vibration in front end since picking it up. Have appointment 12/16/2014 at dealer. Also replaced power steering pump (early 2014), throttle position sensor (early 2014). Have had it with the GMC dealer and GMC. Stand behind your product!
Published: December 11, 2014
amy of Unionville, CT
Source: consumeraffairs.com

I believe that GM Company is a leading company especially in customer servi
I believe that GM Company is a leading company especially in customer service perspective and this led all authors of customer service books to take GM as their main example. After studying and preparing most of my academic assignment on this giant company, I became a loyal customer to this respective brand and this point was really the most important factor which led me to choose the Acadia car. I experienced this since February 2010 and my loyalty was enhanced more than before; however after less than three years and less than 50,000 mileage, I was disappointed as I faced problems with the noise in my steering wheel where it became a redundant issue; however, this was solved. But in November 2011, I faced another sound inside the car when I press the brake. Though it has been solved, it happened again after less than one year and currently, I face the same issue! The agent here in Bahrain advised me that they have to change the master cylinders and the boosters. In addition to this issue, the rear door pumps had no pressure to hold the rear door. I spoke with the agent and argued with them about this. They agreed to change the master cylinders with the booster at their cost if I bear the labor charge cost which exceeds BHD 80/- (USD212)! Today, I found out that these two issues are common with all Acadia models. My close friend (his car reg. # **) is also facing the same issues. I am filing this complaint to take this issue up with the agent to waive all the charges, as its unbelievable that such nice car produced by a leading company has these issues and the customer is bearing the cost of repairing them! Im looking for a service to keep me satisfied.
Published: August 14, 2012
Sadiq of Manama, Other
Source: consumeraffairs.com

I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major
I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major issues with the car. I took it in to get serviced at GMC Baytown where I purchased the vehicle because it was running rough. When I got up to 70, the car would surge and vibrate to the point that I thought it was going to completely die on me. They fixed the car after 3 weeks of having a rental and poor communication from them. I got the car back and it was not fixed; it did the same thing before I even got it home. I live in Hamshire, Texas, so I was driving over 30 minutes to the dealership for service. I again took the car back and they changed more parts and again, it was not fixed. After trip 4, they finally realized it was the engine coils. After so many problems, I asked the dealership to buy back the vehicle for my current balance and they were very rude and talked horrible to me. The owner even said I was lying about his salesman Scott not calling me back after 10-15 phone calls about a new vehicle. It was so bad my husband went to get the vehicle and made them apologize to me. The salesman Scott did apologize and stated, Im sorry for not calling you. I have no excuses why I didnt call. I know you are aggravated about your air conditioner being out and that is understandable. He didnt even know why my car was even there. Then the next day, my power steering went out and they refused to look at it and told me to take it to another dealership because nothing they worked on could have affected it. I took my vehicle to another mechanic and we found that a piece they had worked on was broken and replaced it with a drinking straw! My car is still broken.
Published: June 6, 2012
Darby of Hamshire, TX
Source: consumeraffairs.com

Bought my car brand new off the lot which at time Gm had used defective par
Bought my car brand new off the lot which at time Gm had used defective parts. I bought and paid for an astro start from authorized dealer. It has worked great on summer and winter days. Now because Gm recalled my car to fix ignition and cylinder that it put on my new car when I purchased it and in fixing their defective parts have disconnected my auto start which was fully functional and not defective. I am completely dissatisfied with the fact they expect me to pay to have it reprogrammed/reset out of my pocket! It worked fine and I already paid to have it programmed when I purchased the product... this is unacceptable to me as it was through no fault of my own. They put defective parts on my new car and they knew it!! I want resolution, either give me a credit to cover cost or offer to do it for me. I know I am not the only one who is affected by this situation. I urge people to speak up. This isnt right and do not let Gm get away with it. Gm you stink!! Not a satisfied customer here!!
Published: June 27, 2014
Raye of Edmonton, AB
Source: consumeraffairs.com

Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the
Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the heavy rain. The car will lose control and wobble and the power steering doesnt work while the car swerves and the traction light goes on. Ive almost been in a few dangerous accidents because of this problem with the kids in the car. Ive taken this car in for recalls that the company has sent me but none was for power steering. Every time I ask them to address and fix this issue, they ignore the question saying that its something else. The power steering also makes a moaning whining noise when turning.
Published: December 27, 2012
Realmrose of Victorville, CA
Source: consumeraffairs.com

First we had to buy a computer. Then bad leaks that destroyed our DVD playe
First we had to buy a computer. Then bad leaks that destroyed our DVD player and navigation system. We paid for all. No help from company! After GMC worked on leaks and replaced corroded fuse box, it still leaked. My husband took out headliner and sealed and has not leaked since. Im finished too! They make lemons!
Published: July 5, 2015
sheila of Poplar Bluff, MO
Source: consumeraffairs.com

This is our second ownership of a GMC Acadia since it was rolled out in 200
This is our second ownership of a GMC Acadia since it was rolled out in 2007. As a family member of a former GM Employee, we purchased a 2007 GMC Acadia under the GM Employee program. That vehicle was plagued with problems. DVD player issues, fuel injectors, radiator, engine coils, trim rattles, the list goes on. The problems were so bad that the car was being taken to the dealership monthly and in some cases weekly. In 2009, we reached out to GMC at the advice of our service manager. GMC offered us 3 free oil changes for our troubles. Hardly a repayment for all the problems we had with the vehicle. To make a long story short, I contacted the BBB, filed a complaint and GM purchased the vehicle back as a Lemon.In 2009, using the refund from the buyback through the GM employee program, we purchased another GMC Acadia. This time the current 2009. We were told by the dealership that all of the issues that plagued the initial roll out had been fixed. This is certainly not the case. Again, we have had the same problems with the car being in and out of the dealership on monthly and sometimes weekly basis. Fortunately, they have all been covered under warranty until this most recent wave of problems.Several of these issues have put my family and me in great danger. Very early on in the car, when the fuel injectors broke, we were traveling home from vacation when the vehicle powered down on its own (to protect the engine) in the middle of a very busy freeway, I could not pull it over. We were stuck with semi-trucks racing past and my children crying in the back seat. All I could do was pray we didnt get smashed from behind while we wait for a tow truck. Another time is when the wave plate exploded in the transmission. I was driving my newborn baby home from the hospital! My wife, fresh out of a C-section, and my 5 day old newborn are stuck on a freeway because the transmission broke (which GM knew about because they issued a Special Warranty for its repair.)For the past month, my car has been at the dealership, due to catalytic converters that are clogged and needing to be replaced, then the timing chain needs to be replaced (which GM issues a special warranty to cover the cost) and now I am being told that the oil pump, pickup tube, and oil screen is filled with sludge and will cost me $1,600 to replace. I change my oil every 3,000 to 4,000 miles or when the oil gauge on the vehicle says 50% remaining. How on earth is there that much sludge. Turns out, after doing an internet search, that this is a common problem with the Acadia and there are pages and pages of customer complaints saying the exact same thing! All of which GM denies.GM knows the Acadia is bad. My service rep says he has never seen a vehicle with so many special warranty items issued on the car. My car needs to be purchased back as it is unsafe and unreliable and GM says they will give me $2,000. Sad considering I have given them 2 chances now. GM will not stand behind their products or do the right thing. They have forever lost a customer.
Published: January 10, 2017
Matt of Eastvale, CA
Source: consumeraffairs.com

We bought our 09 Acadia last year with just 37,500 miles on it and it was f
We bought our 09 Acadia last year with just 37,500 miles on it and it was fine for the first few months. Then the driver side window started getting stuck and will not always come up. The air conditioner will not blow cold or cool air all of the time, sometimes it gets downright hot. And the biggest problem started in March prior to going on a trip, the car started hesitating on the highway and it was hard to accelerate. Upon returning home we took it to a mechanic and it only did small hesitations, not enough for him to diagnosis the problem. Then we drove with it hesitating every other day. It stopped for a while and now you can hear the transmission issues loud and clear. I am having trouble backing up, it jerks when I do, and when I try to take off the you can hear the gear issues. And it has been sitting for almost 2 weeks now because I now have to shell out a ton of money for a car with less than 50,000 miles. DO NOT BUY THIS CAR, YOU WILL REGRET IT IF YOU DO!
Published: September 2, 2014
camia of Merrillville, IN
Source: consumeraffairs.com

I unfortunately own 2 GMC Acadias a 2009 and a 2011. I bought them in the s
I unfortunately own 2 GMC Acadias a 2009 and a 2011. I bought them in the same year due to our old vehicles breaking down. I wish I had the old rusty vehicles back. I work on these 2 vehicles constantly. On the 2009 Acadia I have replaced the transmission, water pump, throttle body, radio amplifier, hood support, steering rack inner and outer tie rods, sway bars, strut assemblies, spark plugs, gas cap, and the list goes on. It is sitting in the driveway now since it has a jerking power issue when we dropped the kids off at school this morning. The 2011 has not been as bad yet but has also had a new water pump, and I cannot get the steering wheel to stop vibrating when driving on the expressway even after getting the wheels balanced rotated and anything else I could think of.
Published: January 29, 2018
Chris of Akron, OH
Source: consumeraffairs.com

We bought this Acadia 2 years ago, first we werent shown the Carfax. No sig
We bought this Acadia 2 years ago, first we werent shown the Carfax. No signed copy in contract, 2nd dealership wont honor extended warranty. But anyway we have had CV joints replaced, motors in both windows, ignition locks in start position. So it constantly starting, back hatch bangs and jumps like its falling off, oh and the transmission had to be replaced to the tune of $7,000. Warranty but still put out $400 deductible. But we had to go to another GMC dealership for acknowledgment of issue. Purchase dealer told us nothing wrong, after the 5Th visit. They said, Well if you put 4 or more people in it and go on a 30 degree grade that thats how it runs. Then why would I buy a 7 passenger 3 row seating SUV? Oh and also the brackets that hold down the seating are rusted. They said that is normal wear? And now today when I pull out its driving like theres a flat tire. But no flat.
Published: April 28, 2018
Alfred of Temple, PA
Source: consumeraffairs.com

My 2008 GMC Acadia truck is 4 years old and has 56k miles on it. Its very w
My 2008 GMC Acadia truck is 4 years old and has 56k miles on it. Its very well taken care of. It started making noises while driving so I had it inspected at GMC dealer in Orange, Virginia. A very nice repairman said the steering rack is cracked, but because I dont have a newer model, Acadia, this isnt covered under the 100,000-mile warranty GMC offers. After doing research about this topic, I find dozens of websites with many, many people all having the exact same problem with the exact same model and year Acadia. While I was told that this is a very serious issue, no recall has ever been issued by GMC. However, I was told that GMC is aware of the problem and has re-designed their newer model steering racks. I spoke with GMC headquarters asking for this to be a covered expense so I dont have my two children in danger. The guy on the phone was quite rude and said he has the final authority and he did not approve my request. When I asked if there was someone else I could speak with, I was told that any further communication on this subject would have to be taken outside of GMC and that they would no longer speak on my claims. I was so angry I was speechless. I dont understand how they can claim they know this is serious and know there is a problem but never recall the vehicle! And why is this now a covered warranty repair but it isnt for my vehicle?
Published: January 9, 2013
Melanie of Brandy Station, VA
Source: consumeraffairs.com

I purchased a used 2008 GMC Acadia with a GMC certified vehicle. (Late 2011
I purchased a used 2008 GMC Acadia with a GMC certified vehicle. (Late 2011) AND purchased the extended warranty. At first I was totally in love with this vehicle. Then the transmission went, and it’s been all downhill since then (I do make it noted that the transmission was covered under the original warranty THANKFULLY, but did have problems within hours of getting it back). Every alert light and alarm went off for about 2 minutes (happened while on VERY busy highway). Took it back to the dealer and was told that it was probably still went from the power wash?? So it sat there for 2 more days. Then within 6 months, it was leaking transmission fluid, took it back to the dealer and was told that a gasket was bad. It got taken apart again, and this time my extended warranty covered that with only a $100.00 out of my pocket. Since then I have done my oil changes, taken it in for recalls and all of this is still wrong: This is a list of things that I have currently wrong with my Acadia. 1. Rear window wiper doesn’t turn off. (Don’t use it anymore because of this) 2. Passenger seat warmer light on control panel stays on but seat warmer isnt on. 3. Passenger window (at times) wouldnt go down (at first), but when I would turn off the car, and come back later it would work. Now, it wont go down at all. 4. Back windows are starting to have the same problems as the front passenger side window (I leave them up now and have the air on). 5. Lights on dashboard dim and brighten on their own at any time. 6. While driving all gages, lights, radio, and anything electrical turned off, but CAR STAYED DRIVING. Pulled over shut car off and waited 5 minutes and turned it back on, and everything went back to normal (This has happened 2x so far). 7. Access port for MP3/IPod works on and off, cutting music in and out (I have bought 4 new cords and this happens to them all and the latest one is only 1 month old). 8. Back alert lights and beep stop working on and off. 9. Struts are leaking since transmission was fixed, and didnt before I had that done. 10. When done filling car up with gas, it wont start. It takes SEVERAL tries to get it going.11. Tire sensor went and leaked all the air out of my tire (I got a flat tire and lucky I was in a small town with a garage within walking distance). That cost me $165.00. Now another one is going. And I am noticing that the air is going out of THAT tire!The original warranty is over, and my extended warranty doesnt cover electrical problems. So, total I received ANOTHER recall for this vehicle, this time for the automatic lift gate prop rod. I cannot tell you how disappointed I am. I am currently paying almost $500.00 a month for this car and I cannot afford to put thousands of dollars in it to fix all this! It’s CRAZY! I know some of the problems I have are minor irritations, but if I am paying for a vehicle to have all the bells and whistles, they better work!I called GMC today and voiced my complaints. They are supposed to call me back tomorrow and let me know if they can help me at all. I purchased this vehicle for my two girls, one of whom has spina bifida and needs a wheelchair (so we need lots of room). I need a good performing vehicle because of the amount of time I spend in the car taking her back and forth to doctor appointments that are about 1 hour away from our house. Anyone else experience all of these things?? Did you get it fix?? If so what was it?? Bottom line, I don’t think I will by another GM. I will be optimistic about their call.
Published: August 6, 2015
Cindy of Oconomowoc, WI
Source: consumeraffairs.com

2007 Acadia. The transmission went out at 125000 miles. It was replaced at
2007 Acadia. The transmission went out at 125000 miles. It was replaced at certified GM dealership at the cost of 3961.22 Dec. 2014. In March, I received a letter from GMC that some 2007 have experienced a cracked or fractured wave plate. This was the exact problem with my car. GMC will not reimburse us for the repair because of the mileage, even though they are aware of the faulty part. I dont understand how GM can expect loyal customers when they wont take care of us!! Please be sure to post your problems on GM Facebook page.
Published: October 1, 2015
Elisha of Howe, TX
Source: consumeraffairs.com

I was driving my car maximum 10km/H because I was getting out of the parkin
I was driving my car maximum 10km/H because I was getting out of the parking of a gym. Sunny day, good visibility, 10 oclock in the morning, I was alone in my GMC Acadia. Suddenly all my airbags deployed without any accident. There is not even any scratch on my car.
Published: May 14, 2019
Liliane of Beirut, Other
Source: consumeraffairs.com

My wife and I bought a 2011 Acadia with like 6 miles on it new. From the st
My wife and I bought a 2011 Acadia with like 6 miles on it new. From the start my wife stated (its her vehicle technically) that it was making a wamp sounding sound from the front passenger wheel after 30mph, I figured it might have been the treads making that sound, at 85k now the original tires still on are worn from the inside out. Then the check engine light came on early at like 25k. I thought I was gonna escape the Acadia curse but then the TV stopped working and the radio quit working for about 4 hours unexpectedly, and somehow fixed itself. Now I have been seen once by the dealer for the seatbelt recall, the corrosion on the plug under the seat recall, and they looked for sign of water pump leak recall. Well guess what, at 75k supposedly no sign of water pump seal but now at 85k I get home and see a small red puddle under the truck, you guessed it after looking for leak looks to me to be a water pump leak with small aluminum shards of metal in the coolant reservoir. As I have a scheduled appointment with dealer 03/20/15, for new tires, recall repair and alignment. I will have them re look at it and I swear if I hear I have to pay for the water pump, my head will spin like the exorcist and be calling my lawyer. I had a 2002 Pontiac grand am gt that I had nothing but problems with since day one, long story short ended up with an arbitrator through the BBB and got reimbursed for work that was not covered under warranty. My wife advised me if this truck became a problem like my Pontiac, she and I would never buy GM again. Fingers crossed for Thursday as this vehicle was designed to carry my 3 year old and now 5 month old children in and so far I feel like GM is really putting up a middle finger to loyal customers and letting down new ones.
Published: March 13, 2015
Luke of Saint Leonard , MD
Source: consumeraffairs.com

My car is currently at Gateway Buick GMC in St. Louis Missouri where I have
My car is currently at Gateway Buick GMC in St. Louis Missouri where I have received news that I need a new engine after it stopped on me in the middle of the highway; the light read engine power reduced. My car is 2009 GMC Acadia and in good condition. My understanding is very poor when it comes to why I need a new engine in a car that is under 10 years old. I have contacted GMC and they gave me a Senior Advisor and a service # however no one has been able to answer my question as to why I would need a new engine when this car is under 10 years old. I am frustrated and confused. At this point I am considering hiring an attorney. This is ridiculous.
Published: July 23, 2015
Ronda of Kirkwood, MO
Source: consumeraffairs.com

Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need
Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need a transmission. My car just stopped on the road. For the money I spent and from what I read this is an ongoing problem. I cannot afford 3500 dollars but I guess you could not care one bit. Thanks for all your ads telling me how great this car is.
Published: November 25, 2013
Anthony of Folsom, PA
Source: consumeraffairs.com

My 09 Acadia has had so many problems - I wish I never bought it. The timin
My 09 Acadia has had so many problems - I wish I never bought it. The timing chain has been replaced THREE times! Once at 26k miles, once at 83k miles and now again at 111k miles. In addition to that...there have been so many other issues (tranny has been taken apart and rebuilt twice). GMC offers coverage up to 120k miles on the chain, but I wasnt aware of that when I took it to my shop. Now they wont even help cover any of the costs when I provide full, detailed, back up. I love the car when its running, but Id suggest to stay away from Acadia. Theyre really garbage.
Published: January 7, 2017
Gavin of Wilton, CT
Source: consumeraffairs.com

I have thought many times of trading this vehicle in because of all of the
I have thought many times of trading this vehicle in because of all of the problems its had, but love the look of it! I should have traded because it might look good but it has been trouble literally since the very first day I brought it home and had to put it in the shop! My family is Chevy/GM all the way.... But that is fixing to change! The first night I brought it home, it had approx. 55,000 miles on it. When I came out the next morning, a huge puddle of anti-freeze was running out underneath it and the check engine light came on. It has had a couple of recalls, which I appreciated! After that, the suspension broke when they put the vehicle on the ramp for service.My StabiliTrak has had issues several different times! Around 90,000 miles, my transmission messed up, a local service repairman whom I trust stated that the teeth had ground off of the disc in the transmission and even showed it to me..... This was a very rare thing in vehicles abroad. He replaced that part, stating the transmission looked okay, and he had to get permission from GM to change out the whole transmission and GM didnt like to do that. It was under warranty through 104,000 miles. Now at 108,500 miles my transmission is messing up again. 5 months ago, I turned right into a parking lot from a very busy street with cars behind me. When I did, the car wouldnt turn and cut off! I put it in park and re-cranked it and it was okay. I still took it to the dealership since it was still under warranty, and they fixed something with the steering column and said it was low on steering fluid. Call it luck or whatever you wish, but I shouldnt even be alive to tell this story! There is an obvious need for recalls on the steering and transmission! GMC..... PLEASE GET YOUR ACT TOGETHER AND TAKE CARE OF THE PEOPLE WHO TAKE CARE OF YOU! WITHOUT US AND OUR PASSION FOR YOUR BRAND, YOU WILL NO LONGER BE A BRAND! That isnt a threat, its common sense.
Published: June 17, 2014
Monique of Elon, NC
Source: consumeraffairs.com

I purchased a 2012 Acadia with 55K miles a few years ago and honestly it wa
I purchased a 2012 Acadia with 55K miles a few years ago and honestly it was the best riding and most spacious truck I have ever owned. I loved it until it started have random issues with engine light going off all the time and it was always another sensor that need to be replaced. Finally a month before the warranty ran out the engine light was reading timing belt (dealer said stretched and needed new at $3,000). Truck was running fine as I saved up the money for that. Then when I did bring it to the dealer to get new timing chain they told me the next day that it had camshaft engine failure and it would cost me $8,800 to fix it.I still owe 11,500 on it and trade in is $9,500. Ran fine when I brought it in and now does not run at all. Contacted GMC and they were very in telling me they would not honor the warranty that ran out a few months ago even though the engine and chain failure was well within warranty. GMC and the dealer agreed to discount the engine to $6,400 but that only puts the price were it should have been in the first place. Found some records at the dealers that says engine went in 2013 with 2,600 miles on it too.That for sure means GMC is well aware of this engine chain and camshaft problem but refuses to acknowledge it or take responsibility for it and that BUCK STOPS HERE... Small claims court here we come... Sorry for all you others out there that purchased a GMC product as they were a great company 15 years ago until they decide to go the route of Ford in 1975. Just bad trucks and customer service until they almost went out of business.
Published: September 17, 2018
John of Berlin, NJ
Source: consumeraffairs.com

Bought new in November of 2007. Have had major issues 3 times with the powe
Bought new in November of 2007. Have had major issues 3 times with the power steering. The automatic transmission was repaired twice and replaced twice with only 79000 miles on the vehicle. Guess what? The transmission is going out again after a total replacement about a year ago. Does GMC have a problem with the transmission? Oh yes!!! Will they do anything about it? Probably not. Will I do anything about it, Oh yes!!! I will NEVER buy another GM product again. The last transmission replacement was on my nickle after the extended warranty expired. GMC needs to expire. Oh and the radio entertainment system only plays in the right front speaker now, another common problem GMC refuses to acknowledge. This was a vehicle that we wanted to own for 200,000 miles. Maybe if we keep rebuilding it and a truck load of cash. Stay away from GMC. No run away, very far away.
Published: November 4, 2014
John of Lafayette, LA
Source: consumeraffairs.com

I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small prob
I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small problems, most covered under warranty. Now, with just under 60,000 miles, the transmission has gone bad. My dealer says it will cost $4100.00 to replace with a remanufactured one. I am just sick. This is a $45,000.00 car now worth $13,000. I have been so proud of this car and received so many compliments. It has been a joy and comfort to drive. With all of the bad press and obviously serious manufacturers flaws and cover ups, I am afraid to even consider buying another Acadia.
Published: July 26, 2014
Jan of Walla Walla, WA
Source: consumeraffairs.com

Please be advised that this letter of complaint pertains to my 2011 GMC Aca
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
Published: May 20, 2014
Janet of Plainfield, NJ
Source: consumeraffairs.com

2012 GMC Acadia Denali - I went into the GMC dealer to purchase a Yukon Hyb
2012 GMC Acadia Denali - I went into the GMC dealer to purchase a Yukon Hybrid. I was told that they were discontinued for the 2013 model year and was recommended to look at an Acadia Denali because it had more room than a Yukon and got much better gas mileage. Boy what a mistake! I had also been entertaining the idea of a Yukon XL (think Suburban) because I wanted to make sure I had plenty of room for my growing family. I was led down a path of cost savings on fuel with the Acadia. It was posted 22 HWY and 17 City. With our mixed driving, I expected to get on the worst day - maybe 17. Instead I get 13 MPG! They tell me nothing is wrong! Please! I rent Suburbans when I travel (I rent about 100 times a year!) and I consistently get 15 MPG or better - with so much extra room! Now I am stuck with another 30 payments for this lemon.
Published: June 4, 2013
Brian of Sea Girt, NJ
Source: consumeraffairs.com

I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including
I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including the transmission. I have had rear A/C replaced, fuel pump on engine, 4 fuel pumps on the gas tank, accelerator sensor/pedal, the paint rubbed off. This week without warning while driving 65 mph my transmission failed. I heard a clunk and my vehicle died. I made it off the road. It started and would not stay in 3rd gear. Took to dealership and they said they would see what they could do for me. It is dead (catastrophic failure) and out of warranty. I have made 4 years of payments ($700) and have 2-1/2 years of payments left. It is basically sitting in my driveway unusable. Cant get to my new job, cant take my terminally ill son to the doctors, etc. Im biting my nails as to what they will offer me.
Published: July 26, 2017
Stacy of Cottage Hills, IL
Source: consumeraffairs.com

Ive just purchased this 2007 Arcadia four months ago. Was excited at first,
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
Published: May 9, 2017
Leon of Bennettsville, SC
Source: consumeraffairs.com

Like everyone else....My 2008 GMC Acadia is having transmission failure. AG
Like everyone else....My 2008 GMC Acadia is having transmission failure. AGAIN. This will be my 3rd transmission in this vehicle. My first replacement was 30k miles ago, and now its in the shop again. I had my transmission rebuilt last year because right when I hit 100k miles I started having problems. It ended up being everyones favorite, the wave plate. Now, they are telling me its the torque converter. Before this vehicle, I had a GMC Sierra which was covered under the lemon law due to serious brake problems. After fighting them for so long on that truck, they gave me this vehicle. What a nightmare it has been.I wrote GM an email with screen shots of many of the complaints in this forum. Along with many other complaints and stats that I found regarding the bad transmissions in these vehicles. I then contacted them via Twitter and phone. They told me they will pay 30% of the repair. Wow GM, how kind of you. I have had every problem documented, leaks in the vehicle, electrical failure, car just stopped running when I was going 75 on the 405 in LA at 11pm at night. That was fun.I am now fighting them on this transmission repair. This transmission should have been recalled. Worst part of it, this is just an old transmission from a previous Acadia that they rebuilt and are trying to charge me $2,800 for. Its not like they recalled it and fixed the issue, then built new transmissions. Its going to have the same exact wave plate issues, because its the same transmission! What dont they get about this? It has been such a battle with GM over the last 8 years. All I want to do is get as far away as possible from GM & GMC. They have no love for their customers and do not work hard enough to give anyone a reason to stick around. Their new CEO better start working double over time.
Published: November 21, 2014
Jeanine of Denver, CO
Source: consumeraffairs.com

I bought a 2008 Acadia a few years ago. I will never buy another GMC. When
I bought a 2008 Acadia a few years ago. I will never buy another GMC. When we first brought it home it had to go back so the whole rear end clutch system could be replaced. Then they said the tires had to be the same tread so the stabilitrak light would stay off and it still comes on all the time, and says service brake system until I add brake fluid then light goes off for a while. It makes a loud grinding noise on left turns and the dealership dont know why. Seems to me they dont have anyone that can figure out these Acadias and then I had no power steering and the power steering pump had to be replaced and when I picked it up from shop the shocks and struts broke. They told me the seals gave way after being on lift for six and half hours so I got stuck paying 600 for that. Now it keeps telling me transmission over heating let idle. And when I get gas it dont wanna start. I just give up and will be trying to trade in very soon.
Published: August 4, 2015
Jen of Plainfield, CT
Source: consumeraffairs.com

Back in 2008 when GM was in trouble financially and I needed a car, my fami
Back in 2008 when GM was in trouble financially and I needed a car, my family purchased an Acadia. Part of our decision-making process involved supporting an American company. We really liked/like the car - the reliability is the overarching problem. To begin, there were a number of recalls resulting in many hours overall waiting at the dealer. If that were the only issue, I could deal with it. Unfortunately, that is just the beginning. We started having problems with the engine coils failing. First one - $400, a month later, another - $450. Four months later, one of the same coils that we had replaced and a different one - $660.00. Six months passed not without repairs (new radiator $700) and now the coils are a problem AGAIN! The dealer now tells us that ALL of the coils, the ECM and the catalytic converter all need to be replaced pursuant to a bulletin #PIP5038B which states if there are certain failure codes, which were present for us, that replacing less than all of the coils and other stuff, would result in future failure of the coils, problems with the brain and emissions. Total for this work - $2,931.72! Picked the car up and before arriving home, check engine light was back on! Can you believe it?? Dealer now states, which to be fair they had been working on and thought they had corrected, that the fuel injector is too clogged as a result of the coil problem and will need to be replaced - $765.00.My gripe - The coil failure appears to be a recurring issue which the dealer did not service properly initially replacing them one at a time resulting in our having to pay $1,510 only to have the same problem 6 months later. In that time, GM learned that they could not fix the problem 1 coil at a time and alerted their dealers in the bulletin. They learned while I paid but when the problem resurfaced due to the failure of their repairs, instead of offering to make good and apologizing for the additional inconvenience to me, they charged me an additional $3,000 which didnt fully fix the problem and now requires another $765. Who knows if that will be the end - perhaps there is a problem yet to be discovered with another fuel injector?I have spoken with the executive office and they offered to pay 50% of the current repair OR give me a voucher for $3,000 toward another GM product but I do not feel that this is fair compensation. I have had to expend $5500 on this car this year alone - not taking the additional $765 into account. One other note, GM continues to throw out that my car has high mileage which is a factor in the amounts they would offer. I purchased the car to drive, not preserve. I have taken care of the vehicle. Are GM cars only meant to go 100,000 and then die? Volvo and Toyota owners seems to expect 100s of thousands of miles but GM no? I dont see them advertising that.What would I like? For others to know of the problem. To be fully reimbursed for the monies we have had to expend in repairs to the coils so I can reinvest them in a new car that will actually work. Thanks, I would appreciate your help!
Published: October 3, 2013
Jill of Barrington, RI
Source: consumeraffairs.com

First and foremost, if you are going to buy this vehicle make sure it is st
First and foremost, if you are going to buy this vehicle make sure it is still under the 36k mileage. If it is not, GMC and all of your local dealers will do absolutely nothing. Not only nothing, they will charge you a service fee to do nothing. 2 issues that we are having with this vehicle. #1 Put in park to turn off... Shifting assembly is junk. Most go bad before the 36k warranty... Mine went bad at literally 37229. #2 The wheels are delaminating. The previous owner must have been lazy because over 10% of all 4 wheels are delaminating. I made a huge incorrect assumption that GMC would cover a vehicle that is barely a year old. Again, I was incorrect. Never again GMC. Will never again buy a piece of junk. I will stick to the foreign makers from now on. You have seen your last dollar from me. Run away people. Crappy customer service.
Published: August 30, 2019
Brian of Elkhart, IN
Source: consumeraffairs.com

I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it,
I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it, hardly used it due to my line of work which is always away from home. Multiple recall been corrected in which I think its ridiculous at first place, but I said, no worries, its being corrected in a way, thats good! Last week I went to San Diego to visit a friend with my family, driving there with no issue. When we head back home en-route to 101 freeway, it was drizzling a little bit that time, suddenly it chimed 3 or 4 times and wondering whats wrong, my instrument panel indicated stability track light on, reduce engine power and applied brakes, felt like I was drifting a little bit from a different lane, and loss engine power, kind a bit worry, but managed to pulled into the shoulder lane. As per the troubleshooting, turn off engine and wait for 15 seconds and start engine, nice! Stability light off with no issue except engine light on now. Managed to drive again for an hour just to head back home. Brought my Acadia to GMC service department to see whats wrong with the engine. It put out a fault code of P0700 and P182E pertaining to manual shift lever inside transmission shortening out. For 23500 miles I wouldnt expect that, and my warranty just expired last July, it cost me $1200 for that issue. Now, Im heading to Texas driving my Acadia, makes me wonder what discrepancy will my Acadia will call out.
Published: November 8, 2016
ando of Oxnard, CA
Source: consumeraffairs.com

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