Fiat
Fiat

Fiat

Fiat Automobiles is an Italian automobile manufacturer, formerly part of Fiat Chrysler Automobiles, and since 2021 a subsidiary of Stellantis through Italian factory FCA Italy.





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Fiat


Product Reviews:

Fiat Customer Service is a disgrace. My 1 month old spider had a fault on t
Fiat Customer Service is a disgrace. My 1 month old spider had a fault on the passenger window that took 5 weeks to resolve. Dealership (Forward Autos - St Helens) cannot be faulted, Fiat Customer Support was non-existent. Fiat Technical were hamstrung because parts were unavailable other than from Mazda (or wait at least a week for shipping!!) I was offered no compensation by Fiat for the delayed resolution but the dealership were so embarrassed by Fiats attitude that they paid 1 month HP for me.
Published: October 29, 2018
Don Spurr
Source: trustpilot.com

The Mirror sensor on my Fiat 500X wasnt working properly. Had no option but
The Mirror sensor on my Fiat 500X wasnt working properly. Had no option but to take it to a Fiat Garage for repair. They (of course !!) had to replace the entire unit. 412.00 later ..... what a complete rip-off - extortion. Wont ever buy a Fiat again !
Published: March 3, 2020
Sumac
Source: trustpilot.com

My Fiat 500 is on a lease contract, still under warranty. On way to work th
My Fiat 500 is on a lease contract, still under warranty. On way to work this morning, I had a puncture. Managed to get back home. Rang the number on the sun visor (on one of their stickers), number not recognised. Tried again same problem. Tried ringing from the landline, Number nor recognised. This number is supposed to be for breakdown assistance! Not helpful when you need to contact them in an emergency. I rang Fiat at the local dealership where the car came from. Given the same number. Tried again in case I had mis-dialled initially. Same problem. Rang Fiat service again, No one else has had a problem getting through. Very helpful. I do have a puncture repair kit, that Fiat provide, in the boot, which I have never used, so wouldnt feel safe using it, never mind driving the car afterwards to the nearest tyre place. I have now had to ring a mobile tyre company, to try and get the tyre I need, before they can come out to replace it. Lost a days pay from work, plus the cost of repairs which, I am aware I am responsible for. I know the Fiat is Italian, but why dont they have a UK number you can ring from the UK, that you can actually get through on?? I wont be having another Fiat car. This is the 2nd issue Ive had with this car. Not impressed!
Published: January 22, 2020
Jan Scott
Source: trustpilot.com

Why be boring? Driving the new Fiat 124 has been exciting. packing style, p
Why be boring? Driving the new Fiat 124 has been exciting. packing style, performance, economy, & value. Also drove the poorly rated Fiat 500L for two weeks, and loved it! the turbo rocks in both! Fiat Chrysler Alliance is a hit, but Debbie and Donnie Downer R paid to say Fiat sucks. down with Debbie and Donnie! Rock on Italian Style!
Published: July 8, 2018
John Mason
Source: trustpilot.com

My parents worst decision they ever made was agreeing to a fiat 500 on fina
My parents worst decision they ever made was agreeing to a fiat 500 on finance....before we get to the car lets talk about the support, awful..constantly lying and making it hard as possible to get the car paid off...garage lied about disabling stop and start even though it was on before it went in but came out with it off? guessing they have ghosts roaming the garage floors..doesnt matter anyway seeing as stop and start packed up a few months later. The car...awful in general, not only do they look rubbish but the actual engine etc is rubbish, first month of having it we discovered how bad the heater was and car just steamed up 24.7, buttons and controls are something you would expect to find from a plastic toy car not a 6k car...interior turns black after a while and everything just falls to bits..after 3 weeks of owning it and fiat serviced it before selling just for the starter motor to fail and needed a new one...one door alone weighs more than whole car put together. Defiantly not a pleasant time with Fiat and we cant wait to get rid of it. Only good thing is fuel usage is low and it has power when needed unless say youre packed for a holiday and driving there then take my advice and slap some turbos to it because youll be lucky to hit 30.
Published: January 2, 2020
Nick
Source: trustpilot.com

go far without on fiat i is the unfortunate owner of a fiat 500l as after c
go far without on fiat i is the unfortunate owner of a fiat 500l as after car was 2 1 / 2Śr not have made another than to go in pieces. cracked ac. clutch, styrehovede m / m. probe to engine. cracked cord before in dies. cord to battery there jumps of. so can quite simply not recommend to looking on fiat, unless in located before with a large bag money as in will use on repairs
Published: July 10, 2018
Henning
Source: trustpilot.com

All my fiat cars have broken down unexpectedly and their support is absolut
All my fiat cars have broken down unexpectedly and their support is absolutely horrible. No trust for this brand.
Published: November 9, 2020
SmokeWeedle
Source: trustpilot.com

We have a 10 year old campervan based on a Fiat Ducato chassis. In Septembe
We have a 10 year old campervan based on a Fiat Ducato chassis. In September the heater matrix unit, which is lodged in the middle of the dashboard broke, meaning steam was coming out of the heating vents. We managed to limp back from France, as we were losing coolant and took it to the local Fiat dealership which we have used since owning the vehicle. To cut a very long story short we took it in on the 09th September 2019 and got it back on the 11th December 2019. The delays were around locating the parts required to fix the problem.We were quoted 1300+vat for the part and 1k labour (the whole dashboard has to come off). After looking at non genuine options which came out at 84.00 (thats not a typo) which wouldnt fit (it took about 4 days for all that to happen) it transpires there was a genuine 460+vat repair kit all along so we went for that option instead but they couldnt get the right connectors. This went back and forth with Fiat Italy (where the spares come from) for weeks. Our end of October half term holiday was approaching and we were due to go to Cornwall in the camper so I escalated to Fiat Customer services for their support.Frankly they were worse than useless, very unsympathetic and couldnt see beyond but your vehicle is out of warranty. I am well aware it is out of warranty and wasnt expecting it fixed for free. My complaint to them was the delay and incompetence finding the right parts that was about to spoil our holiday plans. I asked the customer service lady, if they would be prepared to give me a replacement camper because owing to their incompetence, mine wasnt going to be ready. To add to that, Fiat in Italy refused to open the boxes to check it was the correct part before they ship it so we had to wait for it to arrive in the UK (which can take up to 10 days) then open the box which just added unnecessary delays. So anyway, Fiat customer services informed me they dont do replacement vehicles. ok I didnt think they would but it was worth asking, so I asked if they would reimburse me for the cost of hiring bikes etc. Because we would not be taking the camper to Cornwall we would not have any of our bikes, wetsuits, equipment etc. and would also now have to pay for accommodation, the answer was no. ok, so how about a free service, or some kind of gesture of goodwill to acknowledge the situation we find ourselves in because of Fiat. Er, thats a no as well. ok, so can I speak to your manager please as I dont think that is acceptable, she replied I am the manager, there is no one else you can speak to. ok, so how do I make a complaint, we are the complaints department as well so your complaint would come here. That was Dawn in customer services. Although they work for Fiat UK they are based in Italy which I sadly thought might make it easier to solve our problem. Dawn and the customer services team added no value to this situation at all. Often the garage would call me with an update followed by Dawn a day later with old information. The dealership, Adams Morey in Portsmouth, stepped up to the plate and took a hit on the cost of the parts and labour to recognize the appalling situation. So I have utmost respect for them as this is Fiats incompetence not theirs. Sadly, all this means, along with all the other owners facing similar dissatisfaction with Fiat Customer Service is that I will not by Fiat again. So the cost of a service has just lost them a loyal customer and future sales not just me but others who read this and are undecided what to buy. Thats a great business model Fiat.
Published: January 3, 2020
Martin Groom
Source: trustpilot.com

Driving their simple and cheap fiat 500 around cyprus is easy and comfortab
Driving their simple and cheap fiat 500 around cyprus is easy and comfortable.For anyone looking for a cheap and easy to maintain car this is for you.
Published: March 31, 2021
Patrick Stephanos
Source: trustpilot.com

124 Spider!Top car top quality tor driving pleasure. All the best for FIAT
124 Spider!Top car top quality tor driving pleasure. All the best for FIAT Company & FIAT Models.THANK YOUFIAT
Published: February 10, 2021
Giannis V
Source: trustpilot.com

I received an email from MY FIAT on the 14th Dec. 2021 to say that, My Fiat
I received an email from MY FIAT on the 14th Dec. 2021 to say that, My Fiat 500X warranty is due to expire. I purchased the car NEW on the 26th Feb. 2021.I emailed them to say I thought the warranty was three years on a new car and have they got this wrong? My car is only 10 month old. Please email me to let me know...I have had NO REPLY. Seems FIAT dont care about there existing customers. I have purchased 8 NEW Fiats, NEVER AGAIN.
Published: January 14, 2022
Tuts Bro
Source: trustpilot.com

Ciao Fiat is one of their logos and I wish I could exercise that option! Le
Ciao Fiat is one of their logos and I wish I could exercise that option! Let me state I bought one of the first Fiat 500 Electric Cabriolets in the UK, so some may say I was inviting trouble! However Im delighted with the car and I already have another Fiat 500 that Ive also had since new. As a company to deal with they are atrocious. There were small issues to address as one may have expected on a car driven by software. So I was not surprised it was recalled for a software upgrade, but I was bemused there was an 8 week waiting time until it could be upgraded and it was then required for 5 days. The worst aspect however is charging the car, being a top of the range model it comes with a 7KW charger wall box to charge the vehicle FOC which is much faster than the standard 13amp charger. This is all connected to an app on my phone. I was not amused when for the first time I drove the car to within 5% of the battery life and the recharge time to 100% was 34.6 hours. The Wall Box is a complete pain, its not on the UK government approved list for grants, therefore the cost of giving you one FOC is much greater and a lot slower than if you went out and bought a more credible and faster brand! It took 3 months to establish these facts, as getting a response from Fiat is nigh on impossible and when you do! think chocolate Fireguard or ashtray on a bicylcle! I finally decided to trash the free WallBox and get a proper one!It is claimed the car can achieve 200 miles on a full charge but think 150 at best with sensible driving.But dont get me wrong it is a great car to drive.
Published: August 23, 2021
John Grogan
Source: trustpilot.com

Poor customer service at least on servicing French registered rental cars.
Poor customer service at least on servicing French registered rental cars. Wanted them to check a car with a service engine light on as I had to be driving on the motorway with two small kids. Not only werent they interested, they put the phone down on me. Will ask for a different car next time!
Published: August 17, 2018
Mike Jones
Source: trustpilot.com

Fiat 124, my favorite car ever. IAnd Ive owned a bunch--5 BMWs, Subaru BRZ,
Fiat 124, my favorite car ever. IAnd Ive owned a bunch--5 BMWs, Subaru BRZ, 2016 Miata, several VWs and multiple Toyotas. I bought my 2017 manual Classica in 2019 with only 3k miles on it. It now has 17k and is a really great driving car. Dont worry about Fiats reputation for unreliability--this car is a joint venture with Miata and has the bulletproof previous generation manual transmission. The heart of the little roadster is the 4 cylinder Fiat Multi-Air engine, which is a proven motor with good performance and reliability. I find no issue with turbo lag, but to be clear, this thing is not a straight line rocket. Its a roadster that is made for canyon carving and is great for spirited driving around town or out in the country too. I really love this car, and it gets great mileage to boot! I am constantly complimented on its looks, and most people have no idea what it is when they pull up beside you. Top down driving is the best!
Published: March 17, 2021
eric hancock
Source: trustpilot.com

I have a fiat Tipo, 2017 HB with 1.3 mjet engine. Its quite good on consump
I have a fiat Tipo, 2017 HB with 1.3 mjet engine. Its quite good on consumption, acceleration and free space inside the car; however, the design of the windows limits the view of the driver. When I try to get into a road, I struggle seeing if a car is coming on my right.
Published: April 21, 2021
Can Aksu
Source: trustpilot.com

recently purchased a pre-registered FIAT 500X in MATT paint from Wilsons Ep
recently purchased a pre-registered FIAT 500X in MATT paint from Wilsons Epsom.they sold me GardX paint protection.after application the Paint looked terrible.GardX said - our paint protection is NOT suitable for MATT - never apply.FIAT said 3 year paint warranty maybe void.GardX & Wilsons said the treatment can be easily removed by solvents and orbital polisher - FIAT said NEVER apply any wax, T-cut, polish, treatment or other harmful materials to MATT paint and NEVER use orbital polisher - HAND WASH ONLY or warranty void!I returned the car and got my money back, but that left me with no car for 3 weeks.Very poor GardX knowledge transfer, for sales, application and aftercare...FIAT need to be much clearer about how to care for MATT Paint and Warranty T&Cs
Published: July 13, 2021
matt-paint-issues
Source: trustpilot.com

My 2 yr old, low miles Fiat 500 broke down with clutch issues, fortunately
My 2 yr old, low miles Fiat 500 broke down with clutch issues, fortunately Fiat Assistance did sort it under the manufacturers warranty (albeit with a few niggles but we are in lockdown). I also initially had problems trying to get through to their Italian based call centre. The car itself feels low quality, I would not buy Fiat again.
Published: May 5, 2020
Buyer
Source: trustpilot.com

Absolutely the best car and quality are the best without any problems ????
Absolutely the best car and quality are the best without any problems ????
Published: September 22, 2018
TL
Source: trustpilot.com

Im writing about the Fiat 500 Star I bought in February The vehicle has Dev
Im writing about the Fiat 500 Star I bought in February The vehicle has Developed a fault with the engine where there is a serious oil leak. The garage attempting to fix it have no idea what the problem is and I am now requesting a refund. The Consumer Rights Act 2015 makes it an implied term of the contract I have with Thames fiat that goods be as described, fit for purpose and of satisfactory quality. As you reject my proposal of a replacement car atno extra cost to me I will have to ask for a refund As you are in breach of contract and Ive owned the vehicle for less than 6 years, I am within my statutory rights to ask for a refund at no further cost to me.if this matter does not get resolved I will be in contact with the ombudsman and taking legal action . Yours sincerely, David
Published: September 19, 2021
David
Source: trustpilot.com

We know fiat is a best company. But your car not selling India because of n
We know fiat is a best company. But your car not selling India because of not proper customer service. In my plan you need to make one budget and efficient car in India and also best service. Then I hope people will buy your cars.Thank you.
Published: June 2, 2020
HariBalaji Express Reaction
Source: trustpilot.com

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