Ram Automobile Reviews
Ram Automobile Reviews

Ram Automobile Reviews

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Product Reviews:

I have been a Mopar fan for a long time (that is all that I own). I needed
I have been a Mopar fan for a long time (that is all that I own). I needed new brakes on the front end of my 2007 Ram 1500, 4x4 four door pick-up ( the originals finally wore out). I usually do all of my own maintenance work on my vehicles, so I purchased new rotors, brake pads and small parts kit at my local parts supplier. Once I got into the job, I discovered that my new pads were much larger than the ones on my truck. Thinking that the counter man had made a mistake, I checked online to see what the correct part number was. The counter man had given me the correct part, apparently the factory had installed the brakes for a two door truck on my four door truck. These brake pads are significantly smaller than what should have been installed. I feel, that as a result, my safety has been compromised.My truck is equipped with a hemi which has had several power adders installed, and I occasionally tow a trailer with it. With these smaller brakes, I no longer feel as safe as I did, I wonder how many times in the past my brakes were ready to fade, and I was unaware. I am just reporting this to alert other owners to be aware that they might have the same condition as me. I feel that Chrysler did me a disservice and showed a certain lack of regard for my safety, and the safety of those that I share the road with. I am now in the process of researching which parts are the correct parts for my truck so that I may replace them for my peace of mind. The truck is my baby, so I wont consider getting rid of it. I still like Mopar, and their styling, but I am extremely disappointed in them. As of this writing, there have been no consequences, but I will be changing My Front end parts till I can have the bigger safer brakes.
Published: June 16, 2014
Ken of Monroeville, OH
Source: consumeraffairs.com

My 2008 Dodge Ram 1500s motor blew up on Aug 6. This particular model is n
My 2008 Dodge Ram 1500s motor blew up on Aug 6. This particular model is not covered past three years/36,000 miles. I bought it used and the first owner didnt buy the extended warranty. I contacted Chrysler directly, case number 21213374, in order to find out if they would assist me in some way since a three-year-old motor should not blow up. Aug 8 was my initial call and I have called my caseworker Natasha every day and left messages in order to find a resolution. She has not yet returned my calls despite my plea for immediate assistance and I am without a vehicle and insurance will not provide a loaner. Considering the automotive industry is lagging considerably, wouldnt customer service be a top priority? No loyalty to repeat owners (I have had six Chrysler autos) and complete indifference to people in need of help.
Published: August 11, 2011
Doug of Pulaski, PA
Source: consumeraffairs.com

2012 Ram 3500. Had this truck 2 1/2 years. Its had the high mount stop ligh
2012 Ram 3500. Had this truck 2 1/2 years. Its had the high mount stop light replaced 3xs to correct a water leak. Not confident its fixed, only seems to last a few months. Had radio updated 3xs before replacing to fix the nav system. The major issue is that when I slow or come to a stop I get diesel exhaust fumes coming from the vents. I have complained to the dealer about 4xs about this, they can never find anything. Last trip in last week they smelled the exhaust and replaced the EGR. Picked up truck Saturday, drove it Monday and same issue. Started a case with Chrysler. They called back and asked what is my expected outcome? Really told them take the truck and give me my money back, just dont think they know how to correct the issue and its to the point no one will ride in the truck. This is nasty, not to mention a health hazard. This is my 1st & last Chrysler product Ill ever buy.
Published: September 30, 2015
Mark of Stewartstown, PA
Source: consumeraffairs.com

2010 Dodge Ram - My truck makes a squeaky noise from the motor, and Im told
2010 Dodge Ram - My truck makes a squeaky noise from the motor, and Im told its normal; some do it and some dont. It starts when it warms up after about 1-2 minutes and continues while idling. I have one more garage to check on it, but the dealer it was purchased from says its normal. I find this hard to believe. I am hoping for a solution. I have 4 friends with the same truck, same year and no noise. I feel as though Im not being told the truth.
Published: May 12, 2013
Jason of Red Hill, PA
Source: consumeraffairs.com

2004 Dodge Ram has been a good truck. Having some troubles now that it is o
2004 Dodge Ram has been a good truck. Having some troubles now that it is over 150,000 miles but I have had limited work done. We love having all the space when we go to sporting events or travel out of town. We can also put our luggage on the back of the truck. And our dog loves riding on the back. However, its not a 4 wheel drive. We like to go fishing and when its muddy we cant go due to the fact we might get stuck.
Published: June 13, 2018
Tara of Wilkesboro, NC
Source: consumeraffairs.com

Purchased my first Ram April 2013 because of the gas mileage. I own a busin
Purchased my first Ram April 2013 because of the gas mileage. I own a business and opted for cars in the past because I drive about 45,000 miles a year. I now have 83,000 trouble free miles on it. The gas mileage is as advertised and the 3.6 six is powerful enough since I do not tow. My dealership is exceptional, Reagle Dodge in Banger. The fit and finish is excellent and up to import standards. I never had to return to the dealer for driving issues. Only problem I had was with the connect that was replaced. Reading other reviews the dealer you buy from is important.
Published: February 22, 2015
Richard of Easton, PA
Source: consumeraffairs.com

2005 Dodge Ram 2500 Laramie 4x4.5.9 Cummins, AT - I bought my 2005 in 2005
2005 Dodge Ram 2500 Laramie 4x4.5.9 Cummins, AT - I bought my 2005 in 2005 with 44,000 miles on it from a dealer In Victorville Ca. The first owner bought, sold trailers out of state and used the heck out of this towing for 11 months. It was in good shape so, I own it now. Price reflected the high miles. It has just over 108,000 on it now. I tow a 10,000 toy hauler with it, some times up high in the mountains. Not towing Hwy 18.6mpg at 65mph/16.5 at 75mph. Towing 14.5 at 65mph. Do not drive 75mph with that trailer. 1800 RPM is sweet spot for torque to fuel mileage. The brakes and BF Goodrich tires were replaced at 44,000 mile purchase date. I just put my first tires on it at 108,000. Brakes in front are almost ready to be replaced as well as the upper and lower ball joints (Darn heavy Cummins). I have serviced the engine every 3,000 miles. Serviced cooling system and gear boxes at 90,000 miles. Automatic trans at 75,000 miles. I run Lucas fuel additive to help out with the occasional bad diesel I seem to get. I have been very happy with this purchase. No interior or exterior problems. This truck is not as fast or powerful as the new ones, but God bless it. It will do anything I need. I had a 2001 with the Cummins w/ 5 spd manual. I loved that truck. Before that a 1997 with the V-10. My friend is still driving it with I do not know how many miles on it. Just saying: I have had either good luck or been blessed. I am going to purchase a 2005 Rumble Bee tomorrow. Yellow and Hemi YeeHaw. Got to have something sporty for a change. No, the above rated truck is not for sale.
Published: February 20, 2016
Pat of Hayden Lake , ID
Source: consumeraffairs.com

Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for tra
Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I dont pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they cant build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.
Published: November 24, 2018
Blake of Angier, NC
Source: consumeraffairs.com

Cannot get parts for 1997 dodge 3500 van one ton. Chrysler just doesnt make
Cannot get parts for 1997 dodge 3500 van one ton. Chrysler just doesnt make them anymore.
Published: June 13, 2014
Briane of Toledo, OH
Source: consumeraffairs.com

On March 22, 2015 I did my paperwork to lease a Ram 1500. I had been drivin
On March 22, 2015 I did my paperwork to lease a Ram 1500. I had been driving it for the last week and ended up driving about 300 miles. I have had some issues with the truck from the radio, to the wheel sensors, to hub bearings, to paint work. I dealt with it for almost a year, and saw it was truck month again. I decided to go in and trade my vehicle and see what If I could get something different. The dealer asked me when I wrecked my truck. Told them I never wrecked my truck. CarFax is showing that on 2/3/14 the vehicle was involved in a front and rear impact accident. Very minor damages reported. So then my investigating skills got the best of me. With the dealers help, I have received the invoice, build date, transportation drop off date, PDI report etc. I found all this stuff about my truck at the beginning of March of 2015. Contacted CarFax and they confirmed that the vehicle was in an accident in Michigan on 2/3/14. So looking at the dealer invoice, it was invoiced on 2/10/14. Accident occurred before the dealer invoice. No dealer trade was involved. Shipped directly to the dealer. The transportation company dropped off the truck on 3/10/14. Exactly one month after the dealer invoice, and there were NO damages to the truck. I have the transportation copy of drop off and signatures on the sheet. The dealership was also able to provide me with the build sheet and it to was in a KZOB status. This was interesting because it has limited definitions on the sheet, but one stuck out was damage. The truck then was Pdid at the dealership on 3/12/14 with 12 miles on it. Then I started looking at the truck and drove it for a week and leased it on 3/22/14. Chrysler customer service told me it was just a scratch on the truck and that is why there is a CarFax incident. I said that there is a scratch on the truck and now its reported to CarFax? What? If it was a scratch wouldnt it have been fixed and sent out? Why would they report it to CarFax? Who is covering what up? Today on 5/11/15, I am getting nowhere with Chrysler/Ram/Fiat. Everyone wants to pass the buck and point fingers to the dealership. Now I am waiting to see if the district manager for Chrysler Great Lakes region can do something. I have had a discussion with him, after learning about the CarFax report, and he said.... it happens with transportation damage. I can understand transportation damage occurring, but you would never think that when buying/leasing a brand new vehicle that it would have already been wrecked. The value of my truck isnt as much as one with a one owner, good serviced, good CarFax vehicle. But it is ok to deceive the dealer and the public/buyer.
Published: May 11, 2015
jason of Baltimore , OH
Source: consumeraffairs.com

We installed both a front and rear bumper replacement on a 2016 Dodge Ram.
We installed both a front and rear bumper replacement on a 2016 Dodge Ram. During the process we removed the sensors in the factory bumpers and reinstalled them in the aftermarket bumpers. The sensors failed to come back on so we sent it to the Dodge dealership for re-calibration. They discovered that six of the sensors had failed. The total bill will be just under $1000. How is it that these sensors are so sensitive that they cannot stand such a simple process as removal and re-installation? If these sensors are really this sensitive, they must be a faulty design and should be recalled.
Published: May 8, 2017
Jim of Miami, OK
Source: consumeraffairs.com

2015 Dodge Ram 3500 Dually. I really wanted to love this truck. I was comin
2015 Dodge Ram 3500 Dually. I really wanted to love this truck. I was coming from a Ford 6.0 let down, really loved the truck. Had I done a hair more work I would still have the truck. First, the alignment was bad from the day I drove it off the lot. Seemed fine but the front tires were bald, thread showing, by 35K. Replaced 2 front tires and Hogan Tire shop in Purcellville, VA told me they couldnt align the truck because a ball joint was bad. Furious, I took it to the Dodge dealer and they told me joints were all fine and measuring basically new. Oh, BTW, chose your dealer carefully. The dealer in NOVA cant align a big truck like this because his rack is too small, I was still within warranty for this. 10 hours+, not an exaggeration, of my time to determine the truck was fine and still needed an alignment. I use this heavy duty truck everyday and tow more than three times a week. 10 hours of down time kills me. I never aligned it, totally my fault. Truck was pulling like mad to the right. I have a seriously strong left arm from it. I have new tires and feel like I can ignore, 14K only a couple months in busy truck time, I realize the front right is really wearing badly. WTF, truck less than 50K and serious pull to the right and worn tires on the front, rear are still good. Take to local mech and he aligns, tightens it all.Less than a week later I notice the steering wheel is out of alignment. Each day I drive it is a little more out. I am hauling round bales and finally lose my ** with the steering, over 90 out. I take back to my alignment dudes and they say the lock nuts have backed off. Its a lock nut? What? Well Dodge has 2 nuts that are tightened against each other, not a lock nut, and one backed off. They small shop fixed and I trust the fix since we are over 2 weeks and steering has been rockstar since.Other things, I have had a check engine light since the mid 30K range. No ** the manual says the light will probably resolve itself in a few runs and should do that. Sure as ** that was the case. What they didnt say was that the problems were compounding. Truck was great except there were times we backed into the driveway and the exhaust was terrible, in town we had the same thing since we drive windows down a lot. Absolutely intolerable exhaust smell. We are coming from a 2005 Diesel that was pimped and the smell was appropriate.51K, and now I have a DEF malfunction. I drive this truck everyday. Put only the DEF in it from the store and the pretty plastic containers. I only have 125 miles to drive before it ** down? I have done everything right and this is what my over 50k in American dollars gets me? Oh, and the exhaust warranty is very specific. Dont think you get 8/80K, there are terms.
Published: October 20, 2016
Caroline of Round Hill, VA
Source: consumeraffairs.com

Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. I
Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. Ive only had it 3 months and been to dealer twice each month since bought it. Windows had bubbles in them. Alignment issues - pulls to the right. Service manager said this is very common meant while my front tires are wearing out badly. Shimmy at steering wheel at hwy speeds. Service ABS system displays at every start. Told be service rep, basically not to expect much since most of these trucks i.e 2500 are all doing it that it will continue to have a pull on the alignment. Going in to dealer again tomorrow second time in one month for same issue on alignment.
Published: September 20, 2016
Noe of Vista, CA
Source: consumeraffairs.com

My 2019 Ram 1500 extended cab pickup truck has been a very good vehicle. Th
My 2019 Ram 1500 extended cab pickup truck has been a very good vehicle. The overall value Im very happy with. The warranty is on par with the rest of the industry. The power is great and the ride is very comfortable.
Published: December 6, 2019
Andrew of Saint Joseph, MO
Source: consumeraffairs.com

I purchased a new Ram 1500 from Buckeye Chrysler in Shelby, Ohio and Ive ha
I purchased a new Ram 1500 from Buckeye Chrysler in Shelby, Ohio and Ive had to make 4 trips so far in a month because of problems. They tore out the transmission and replaced the torque converter and flex plate because of a rattling sound and it still isnt fixed and now it has paint peeling and bubbling on the driver’s door which they took pictures and said they have to get approval before fixing when clearly its Chryslers fault. Steer clear of the 2015 Ram, this was my first and last Chrysler product and I contacted Chrysler for them to buy back the truck.
Published: October 24, 2015
Phillip of Galion, OH
Source: consumeraffairs.com

Purchased a 2011 dodge 1500 4x4 Laramie 5.7 Hemi new in April 2011. Get in
Purchased a 2011 dodge 1500 4x4 Laramie 5.7 Hemi new in April 2011. Get in truck just seven months later and it will not drive. No gear action. Had it towed to the dealership and day one, the tech says he doesnt know the problem. Day two, doesnt know; day three, ask me why the transmission fluid looks new. Heck, I dont know, you tell me. Day four, informs me that its the transmission pump. Its shot. In seven months? Ive been seeing a lot of transmission complaints about dodges. Makes one wonder.
Published: November 22, 2011
D of Adelanto, CA
Source: consumeraffairs.com

On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. Abo
On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. About 3/10 of a mile before my turn in, the transmission threw itself in 1st gear (from about 45MPH) and the truck completely stalled in the roadway. No gears, transmission would not engage, no power, no go. Had the truck towed to Moss Bros San Bernardino. Moss tells me it will be at least 1 week before they can even LOOK at my vehicle - however it was already towed to the dealer, and as stated before - it was and still is completely inoperable. The following day I receive a call from Moss Bros - stating they THINK a bearing on the input shaft grenades itself through the transmission, and is covered under warranty and theyre going to work on getting a replacement.Fast forward to Friday the 4th I receive a phone call from the dealer and they say they HAVE NOT torn down the transmission case nor done anything to the vehicle. Well how could they have known or hypothesised a bearing went out without even having looked at the vehicle? The following week I receive a phone call from the dealer stating that the transmission will be rebuilt and covered by FCA however, parts are on back order (specifically the valve body). My service writer told me to expect it to be in by the 22nd of November.However, he also mentioned they have brand new transmissions (68RFE) in stock at their local warehouse. However FCA will not authorise a replacement. All while my vehicle has been sitting at the dealership for approx. 2 weeks at this point and I have not been offered a rental vehicle of any sort. So I call FCA Parts escalation and I am told the valve body is on back order and to expect it by the 22nd. November 22 rolls around and I receive a phone call saying that there was an issue with the vendor for the valve body and they are delighted to inform me that the part will arrive the week of the 28th.I explain to FCA parts escalation how this is unacceptable as my work vehicle, revenue generating work vehicle, my fleet vehicle has been out of service for 3 weeks and I cannot do my job with my personal vehicle. I was not offered any kind of rental for my truck being in service for so long either. Parts escalation then assigns me a case manager. Im told to expect a call from the case manager the following day. Never received phone call. The following day I receive a phone call from Felicia in Chrysler Parts escalation and she explains to me that the valve body will be delivered on 12/1/16, however that IS NOT A GUARANTEED DELIVERY DATE AND IS SUBJECT TO FURTHER DELAY. Again, 12/1/16 marks 31 days without my work vehicle.I call my case manager repeatedly only to never receive a callback or even as much as an email. Fast forward to today, 11/28/16. I call my case manager and repeatedly leave voicemails demanding to be called back. After about 4 attempts I get ahold of someone who passes me onto a manager, who then calls my case managers, Irving, directly. Irving explains that Chrysler is not responsible to provide a rental vehicle, nor will they provide a rental vehicle, nor will they compensate for a rental vehicle, nor will they replace the transmission (when the COMPLETE transmission is in stock at the local warehouse) and I will have to wait until the valve body is delivered.I got a complete run-around from him about how FCA is not liable for rentals, nor is the dealership, and nor will they further investigate replacing the transmission with one in the local warehouse to get me back on the road faster. So here I am still without my work truck not being able to do nearly 1/5 of my daily tasks because FCA will not do anything to expedite the repairs on my vehicle. I should also note that the vehicle is currently under the 5 year 100K mileage warranty. FCA corporate has given me nothing but a complete run-around and basically shove it attitude about expediting the repairs on the vehicle or issuing a replacement which would have solved the issue 100% and gotten me back on the road 3 weeks ago.
Published: November 29, 2016
Omar of Chino Hills, CA
Source: consumeraffairs.com

We bought a new 2013 Dodge Ram a week ago. My hubby was on his way home fro
We bought a new 2013 Dodge Ram a week ago. My hubby was on his way home from work yesterday and he had a blowout. Now Dodge is charging us for the new tire. The truck is a week old. My hubby could have been killed. Very lucky my two year old son wasnt aboard. They are claiming that there is a nail hole in the tire and that’s what caused the blow out. As if passing over $50,000 to them for the truck wasnt enough. Now we are driving around with a 17 inch dummy tire on our brand new truck. She is off level from having 20 inch tires on all besides one. Something needs to be done about this.
Published: June 18, 2013
Angela of Fort Mcmurray, AB
Source: consumeraffairs.com

Love Dodge Ram. Love the color and the height. Really Tall. Bigger than mos
Love Dodge Ram. Love the color and the height. Really Tall. Bigger than most vehicles on the road. The dogs and the children love it as well. I also have to fight my husband to drive it day to day. May get another one of the Rams when it is time to upgrade. A newer one would have been great. There seems to be more of them just like mine on the road no matter where I go. Also, wish I would have bought it in black. Think my daughter will try to take it from me. I also dont like the Interior. The interior should be black. Lacks upgraded equipment as well. Would like a better stereo. Lastly, hard to read the speedometer during the day.
Published: June 19, 2018
Shan of Kent, WA
Source: consumeraffairs.com

Ive been driving a 2014 Ram Crew Cab (Tradesman) for 10 months. Ive done th
Ive been driving a 2014 Ram Crew Cab (Tradesman) for 10 months. Ive done the maintenance and filled the fluids, but had to have Radiator, Cap, Hoses, 6 spark plugs, 2 ignition coils replaced. Then Starter, then Radiator cooling fan. Now the engine is blown after driving 12000 city miles! Something smells foul.
Published: August 5, 2020
David of Mesa, AZ
Source: consumeraffairs.com

Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK
Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK and quality fantastic. The amount of purchase could be better, but for what is out there, not a better truck out there. I would stay away from the 1/2 ton though, as my experience shows the fuel mileage sucks and the Hemi has been plagued with problems.
Published: December 8, 2019
Michael of Colorado Springs, CO
Source: consumeraffairs.com

We bought this truck with 4000 miles on it. A demo wrecker. Big, strong, ab
We bought this truck with 4000 miles on it. A demo wrecker. Big, strong, able to handle what we could throw at it. Unfortunately, have had nothing but an issue out of the def system. Hard to keep a wrecker on the road when it keeps flashing the shut down and will not restart in 200 miles message. Finally my husband found the problem. Def fluid crystallizes when air hits it, and each time you add def fluid a small amt of air hits the fluid, so guess what happens. Right. Some of those crystals get in the system, stop up the injector. If you dont believe, check the funnel you use to add def fluid. Crystals you will find. Still has SES light for the system, but at least its not shutting down now. Just a bit disappointed in the product dodge advertised as the truck built especially for the wrecker industry. Wake up Dodge. Wheres your pride in your products? The amt I gave for this truck should make it trouble free for a long, long time.
Published: December 9, 2014
julie of Roan Mountain, TN
Source: consumeraffairs.com

We are a small company that has purchased Dodge Ram 3500 diesels over the p
We are a small company that has purchased Dodge Ram 3500 diesels over the past 5-years. The most current two we purchased were in 2018 and they will be the last. We currently have 13 Dodge Ram vehicles with the oldest a 2014; which is our entire fleet. Between the 13-Dodges we now have 50-recalls. For us to decommission a vehicle for a couple of days so the recall can be completed requires a lot of work; costly for us. We must move our crews out of the truck, rent a truck, interrupt our workday, pay overtime, create problems for our client, deal with issues created with USDOT, and on and on which all relates to us losing revenue for our company.For a small business to have to go through this difficulty for 50-recalls; up to 50-times; let alone all the service problems and mechanical failures with these vehicles, they are extremely excessive and costly to us. We have completed 43 of the 50 recalls to date. Costs are mounting and the recalls keep coming; one at a time. What are they building at Chrysler? What inferior components are they using that creates these recalls and dissatisfied customers like us?We have called FCA (Fiat Chrysler Automobiles) to discuss and to talk with a supervisor but they are proving very difficult to get hold of. They have only returned one of my calls that was not able to be answered; the message was; that they simply say who they are but they leave no contact information. Calling back to the main number only gets us to the basic apologies and they will only take a message for the supervisor; they say that the supervisor has no direct contact number or email; we (ironically) wonder why. They say that the Supervisor will call back in 1-business day; that is not happening. In the past, we loved Dodge Ram; but not anymore. We are currently and actively searching for a new brand; NOT DODGE. We need to replace three trucks this year plus add one more to our fleet.
Published: May 31, 2019
MATT of Salt Lake City, UT
Source: consumeraffairs.com

Sold my 05 Dodge Ram 2500 diesel to buy New 2016 RAM 2500 w/ turbo diesel.
Sold my 05 Dodge Ram 2500 diesel to buy New 2016 RAM 2500 w/ turbo diesel. After having the fuel sensing unit go out at about 45,000 miles, got it fixed under warranty luckily with 150 dollars deposit. So here I am with 65000 miles, now its the turbo actuator part. Apparently its about 3100 dollars (American) without the warranty. So I am locked to have the dealership do the work, and of course its backordered and I am out of my truck for going on 2 weeks (while renting a mini van to keep myself in business). All I can tell anyone, buy the dealership warranty before driving off the lot. Biggest mistake Ive made ever since selling my 05 Dodge Ram inline 6. As soon as I get the truck back, Im selling to buy another brand. I need a dependable truck.
Published: November 3, 2018
J. of Elbert, CO
Source: consumeraffairs.com

I have owned 3 2001 Dodge Ram quad cabs. I purchased the 3 red one due to a
I have owned 3 2001 Dodge Ram quad cabs. I purchased the 3 red one due to an accident in the 2nd one which totalled my truck. It saved my life. However, I am as disappointed as everyone else about the dashes cracking and Dodges refusal to do a recall. I guess they wont because they would be recalling everyone still operable which would be extremely costly. The dash on the totalled one was completely caved in when I purchased it in 2006. I had to buy a dash mat. The 3rd truck which I still own was just starting to crack in 2010 at the time of purchase. I believe the mat has helped it last longer. It continues to crack.I think they could offer owners a monetary settlement which might satisfy their gross manufacturing negligence and the owners having to deal with it on a daily basis. I have other issues with my current truck but believe they are from normal use and factors not necessarily related to Dodges negligence. Overall it is a well built safe vehicle.
Published: February 25, 2015
C of Cedar Hill, TX
Source: consumeraffairs.com

2012 Dodge Ram 1500 4 X 4 - I just have to blow off steam. My husbands truc
2012 Dodge Ram 1500 4 X 4 - I just have to blow off steam. My husbands truck engine froze while working. Had the truck brought into Ray Brandt Dealership where it was purchased new from. 1st off on an expensive truck it is hard for me to believe that there is NO loaner that could be offered while checking my husbands truck out. After 3 weeks of me calling every other day we find out it is not covered under the Drive train warranty!!! Really? Abdul stated that Chrysler denied the claim, said the maintenance invoices looked fake? OMG and a rod was broken inside which suggests it was starved for oil? SO now I have a truck payment and 2 bills (1 for a rental) and 2 for a new engine that would not be covered. Why do we keep receipts for maintenance? They dont accept them anyway. I am very unhappy with Chrysler and his truck along with my 300 will be traded in and never buy another Chrysler product.... Shame on you, Chrysler.........
Published: June 10, 2014
Terry of Des Allemands, LA
Source: consumeraffairs.com

On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dea
On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dealership at 100 Alexandria Pike, in Ft. Thomas, KY in response to not one but two recall announcements. After the dealership repaired the turn signal malfunction, I received a call telling me the lug nuts bloated and not easily coming off. I was then informed it would cost me $159.60 for new lug nuts and replacing. In view of the fact, I was there in response to a Chrysler recall to replace a hub bearing which required removing the wheels. It amazes me the dealer doesnt have a lug wrench to remove the original lug nuts. I discussed this with the service manager to see if this was an unusual occasion. The response was a yes. At that point, I began to suspect this is one of those dealer scam occurrences. I called the Chrysler Dodge Ram Case Management Group in Detroit. After playing telephone tag with a Leslee for week to finally get her to understand which Jeff Wyler dealership in KY and OH I had dealt with, she was very unsure of the next steps. I asked to speak to a manager. I talked to a man who was totally unfamiliar with the case and immediately took the corporate position that the lug nuts are out of warranty. I found that apprehensible. If Chrysler cant make a lug nut that lasts longer than one year, Im not surprised the American auto industry is in big trouble. A very discourteous woman got on the line and echoed the same thing. Just so you know, I currently own two Chrysler products. I also leased a Chrysler 300C about 4 years ago. In net, I have owned three Chrysler products in the past 4 years and was in fact looking at Jeep SUVs at that dealer for my wife. In conclusion, I am very angry about being ripped off by a dealer who doesnt own a usable lug wrench. Even more so, Im angry at a company like Chrysler that is so shortsighted you are willing to lose significant future business rather than correct what I believe is a very poor customer service decision. Unless I receive a full refund of $159.60, I will soon divest myself from the Dodge Stratus and the Ram 1500.
Published: March 5, 2012
Jerry of Falmouth, KY
Source: consumeraffairs.com

Just purchased my truck this month October 25, 2014. Has 670 miles on it an
Just purchased my truck this month October 25, 2014. Has 670 miles on it and started making a noise as I was driving in a wind tunnel. Took my truck in today and was told the fan clutch is bad and needs to be replaced. I shouldnt be having to replace any parts on my truck being I just bought it and its brand new. Spoke to a manager regarding this issue and was told I could not return my truck back to them. Going to speak to another manager on Tuesday and my blood is boiling. Very dissatisfied with Dodge as of now!!!
Published: November 1, 2014
Bret of Victorville, CA
Source: consumeraffairs.com

The last 2 Dodge pick up I have bought both had electrical problems. And I
The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.
Published: August 10, 2016
Kathern of Clinton, OK
Source: consumeraffairs.com

My 2018 Ram Power Wagon has 56,000 miles already, and has not had any issue
My 2018 Ram Power Wagon has 56,000 miles already, and has not had any issues. While I have driven all Japanese in the past, Jeep and Ram are paying attention to the real customers and making far more interesting products. This makes it hard to compromise and buy a lesser vehicle. Having the most off road capable full size truck in the world is fantastic. The lsd rear diff is perfect for roads. Lock both diffs and disconnect sway bar and good luck getting stuck. The winch, way more handy then you think. The de-rated towing capacity is absurd, and it will squat less and handle more than most heavy duty trucks. The interior, and the small details the Japanese used to think about round out these trucks. Keep up the good work, and keep improving reliability and I will be back for another Power Wagon and a Gladiator to replace our Four Runner.
Published: December 5, 2019
Lloyd of Albuquerque, NM
Source: consumeraffairs.com

I just purchased a 2014 Ram 1500 6 weeks ago with 36,000 miles on it. Every
I just purchased a 2014 Ram 1500 6 weeks ago with 36,000 miles on it. Every time I stop I feel a jerk, kinda like something is slipping. If it does not do it when I stop it does it when I take off! The Dodge dealer was very unhelpful. Wanting to charge me even though I have a warranty! So Im bringing it where I bought it from. Its a Nissan dealer but I figure its best to go where I purchased it. I traded a Ford truck with 170,000 miles for this truck and never had a driveshaft issue. Im wondering if I should fix this and get rid of it? Does anyone know if I can legally make them take it back? Ive only put 3,000 miles on it, it would not have been that much but I called the Dodge dealer right after I noticed it and they said it was normal, it was the brake assist!!
Published: August 21, 2015
c. r. of Deville, LA
Source: consumeraffairs.com

Transmission pump went out and was covered by warranty after 2 years. Terri
Transmission pump went out and was covered by warranty after 2 years. Terrible dealer service, no followup by Dodge after repaired. 3 year old vehicle starting to rust at end of hood, no damage/dings/chips causing issue, just rust bubble starting to form. They say not covered because it hasnt rusted all the way through. Do not have this issue with 2009 mazda 5, 2007 honda accord, etc...
Published: June 20, 2016
Thomas of Belmont, MI
Source: consumeraffairs.com

I bought a new Dodge Ram 1500 4x4 on 03/26/2012. The warranty has run out.
I bought a new Dodge Ram 1500 4x4 on 03/26/2012. The warranty has run out. The truck currently has about 60k + miles on it. The truck started making a whining noise from the rear end. I brought it to my local Dodge dealer to get it looked at. Turns out its the rear end pinion bearing that went bad. The mechanic told me that I might be in luck and that there might be a recall on this rear end. He did some research and found out my VIN number did not match the recall. The repair that the recall calls for is the same repair they did on my truck. The pinion bearing they took out of the truck was trashed due to lack of proper lubrication, the reason for the recall. I called the RAM customer assistance office and received no assistance with this repair.This lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and or cause a crash without warning. The last sentence was pulled directly from the recall advisory that for some reason does not include my truck yet the problem I had is just like the recall. RAM really needs to get this checked out before someone is injured. If you own a 2012 Ram 1500 get it checked out. Safety Recall K36.
Published: March 20, 2018
Doug of Macon, GA
Source: consumeraffairs.com

I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin f
I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.
Published: October 21, 2015
Jose of Weston, FL
Source: consumeraffairs.com

2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and a
2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and absolutely love this truck. I take very good care of my truck and in return it takes very good care of me. Last week I had a roll over - sideways luckily and walked away without a scratch. This truck is built like a tank. Though the insurance company totaled it, I was offered a fair amount of settlement and intend to fix my baby up. Now, I did hear from several sources in multiple states that Dodges newer trucks are way below the quality level of their older models such as mine. What I cant determine is exactly when (what year) Dodge started messing with a very, very strong, dependable vehicle. So, for you folks that purchased a newer Dodge truck, I regret that you will not be experiencing the wonderful, dependable, strong truck of years ago. Dodge, you messed up and are losing and will continue to lose the large number of faithful Ram customers because you decided to ruin a wonderful product... So, so sad.
Published: July 29, 2014
Dorothy of Somers, MT
Source: consumeraffairs.com

We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three di
We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three different dealers to try and find the source of diesel exhaust coming into the cab through the air ducts especially when the heater is on because the air does not recycle. It makes our entire family sick. We are being poisoned by diesel exhaust. Ram claims that no one else has this problem which is obviously a lie. It sounds like Thaddeus of S. Atoms River, NJ has the same problem. We also drove the identical vehicle on the lot and it had the same smell. This is a serious health issue and Ram needs to address it immediately before someone who doesnt have the same sensitivity to smells dies of diesel exhaust poisoning. Look it up on the internet. It is serious. It can cause chest pains up to two days later. Immediate issues include headache, nausea, throat and eye irritation. Please call Dodge Ram and complain if you have a similar problem. Dont let your dealer blow you off. This is serious.
Published: March 6, 2015
Patricia of Wentzville, MO
Source: consumeraffairs.com

2014 Ram 1500 4 x4 - Bought Ram new in March 2014. When it got 700 miles on
2014 Ram 1500 4 x4 - Bought Ram new in March 2014. When it got 700 miles on it, it started smoking really bad on start up. It only does it about every two weeks. Been in shop at dealership 2 times - over a week each time. They have told Chrysler that it is steam, not smoke. I know the difference. Been going on over 3 months now and now in the last 250 miles the oil stick mark has dropped to the ADD mark. Still smokes when it wants to. Can I make them replace it with a new one?
Published: June 30, 2014
Delores of Bryan, TX
Source: consumeraffairs.com

We purchased what was supposed to be a new 2014 Dodge Ram Laramie Longhorn
We purchased what was supposed to be a new 2014 Dodge Ram Laramie Longhorn Cummins motor crew cab dually. Well in all reality it was not. Had problems with the truck from day 3. Has a terrible lag, vibration, no power, will not hardly pull out of the driveway with a trailer on it. Dealer said, Thats not right. Bring it over. We took it over. They all do that we were told. Then why on the phone was I told there is something wrong. Come to find out the truck had apparently been bought and brought back. It had been worked on several times and was in service in Jan. when we purchased. In Aug. Dodge got involved and things have gone down since brake controller is out, cruise control is out, traction control is out, rear window leaks has a short in it somewhere, tires are wore completely out at 12,000 miles. ABS system works sometimes, exhaust brake works sometimes, uses oil about 1 quart per 1000 miles, fender flares falling off, running board falling apart, seat memory sometimes works, coolant light comes on, motor sounds like its going to blow, has a miss. Radio is going out map, light going out, not the bulb either, the map light itself. There are many more things going on. Dodge agreed to put us in another one but has to be of equal or less value so buyer beware. Do not buy a Dodge. We have talked to a lot of people that just give up and trade them off.
Published: February 24, 2015
Wendy of Bessemer, AL
Source: consumeraffairs.com

I have a 2013 Ram 2500 mega cab with a Cummins diesel. I bought my truck in
I have a 2013 Ram 2500 mega cab with a Cummins diesel. I bought my truck in January 2014 and have had nothing but problems with it. Its been to the dealership 4 times to have the pull corrected in the front end. Pulls to the right. Just recently had the uconnect display a message about service phone or something like that. Also just had my climate control stop working. Took it to the dealership and had them look at it. No codes came up. They said my aftermarket subwoofer would have to be removed to work on the climate control. Told them I wouldnt remove it because it has nothing to do with the climate control.The dealership then told me they would not work on my truck until everything aftermarket was removed at a cost of 500 dollars. I am friends with the owners of the local dealership and have set an appointment with them to address the issues Im having with my truck and their ** service department. Very unimpressed with the local service advisers and what they have done to fix my truck.
Published: April 3, 2014
Blake of Wilmington, NC
Source: consumeraffairs.com

I just wanted to say I am disappointed with the rear coil spring suspension
I just wanted to say I am disappointed with the rear coil spring suspension on my 2012 Dodge 1500. I have an enclosed trailer that weighs 2,800lbs and may have around 1,000lbs in it. The rear of the truck drops down drastically. I know the coil spring suspension gives it a better ride, but it ruined the carrying capacity. The fuel mileage has gone from 17.5 to 15.5 in the past week and I have not pulled anything or changed where I purchased the fuel or the grade of fuel. Maybe that will improve over time. Now I just have a truck that I really cannot use to its full potential.
Published: June 18, 2012
Larry of Gladewater, tx
Source: consumeraffairs.com

1999 5.9 turbodiesel manual transmission - Typical problems with almost all
1999 5.9 turbodiesel manual transmission - Typical problems with almost all plastic parts in the interior passenger window control broke off the plastic door mount for window and door lock fell back into the door panel. The plastic rear window lock broke. The sunglass holder broke. The plastic safety brake release separated by cracking. The whole dashboard shatters as its very fragile. The front dashboard bezel molding cracks and came loose. The compartment in front of the manual ** stick broke away from dash. The plastic door for the glove compartment broke and the switch mount for the glove box like also broke leaving the bulb on till it burnt out the light. Clearcoat delaminates from paint on the roof first then the fenders. Mechanically very sound engine replaced crank position monitor 2x and starter and water pump at 160K. Both headlights tend to haze over. The drivers side headlight took in water starting last year.
Published: July 27, 2017
George of Naples, FL
Source: consumeraffairs.com

We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 wit
We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8,200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest Dodge dealership. This is how we ended up with our vehicle at Plaza Dodge dealership. We are getting the runaround from the service Dept (Jon) & warranty guy handling our case (Tim). They have had our vehicle for 3 weeks with no end in sight. Last week we were lied to by both Jon & Tim about what was wrong with it (saying it was the rear overrunning gear) and that parts had been ordered. On Monday this week Jon called and said that no parts have been ordered, in fact our transmission had not been taken apart or touched all last week. On Tuesday this week Jon called my husband and said now they believe it to be a seal in the transmission and have ordered parts but it will now be next week for them to come in. He then turned around and called me and said some parts had been ordered but some were on back order and he did not know when they would come in. This truck is not only our personal truck (we tow our camper with this for our son’s travel ball tournaments) but it is also my husbands company truck (we own Marsh Lawn Care). We need it back or answers. We only have had it since April 27. We bought it brand new from Cary Auto Mall. We called them on June 14 to see if they could help us since we had just bought it and were told “why would we help you, we are not reaping the benefits of the warranty work”. I think all Dodge Ram consumers should know how poorly the new trucks are built & how little help warranty company is in getting them back to you in a reasonable timeframe.
Published: July 5, 2018
Melissa of Fayetteville, NC
Source: consumeraffairs.com

I owned a 3500 diesel 2012 which the garage could not fix due to the O2 cen
I owned a 3500 diesel 2012 which the garage could not fix due to the O2 censors kept shooting up and putting the check engine light on. Dodge bought the truck out and we replaced it with a 2500 gas 2014 truck. This truck had a rear end whine in it. The garage we bought it from said it was like opening Pandoras box and did not want to fix it. This whine was between 50-60 mph. We then took it to another dealer and they heard the whine and opened the rear end but did not see anything wrong with it. The truck had 12,000 miles on it with original warranty and an extended warranty on it. The dealer charged $172.00 to have the whine worse 45-50 mph than when we brought it in to be fixed. Bottom line is go buy a FORD or Chevrolet not a Dodge Ram. Two strikes and youre out forever.
Published: December 12, 2015
Estelle of Jaffrey, NH
Source: consumeraffairs.com

I owned a 98 Dodge Ram right off the showroom floor and before I gave it to
I owned a 98 Dodge Ram right off the showroom floor and before I gave it to my son, it only had two major issues. One was a recall for towing package, they had to weld an extra piece of metal to the trailer hitch. The other issue was, I am assuming the same as most other people that owned that year with the Dashboards that fell apart.I currently own a 2011 Cummins Turbo Diesel, that had the left tie rod recall, took the truck into my local dealership, oh and I bought from a privately owned dealership about 200 miles from where I live. The dealership I took it to for the recall didnt ask any questions or anything about doing the work. I bought this truck in July of this year and have already put over 5K miles on it and shes running like a dream.In my opinion, if you bought your truck for something other than work, then you bought the wrong thing. These are work trucks, built to be USED!!!! If you bought it for the NAV or the Phone or fancy Radio, then maybe you should have looked into buying something else for that price, like a Benz, BMW, Audi or Volvo. Just my opinion. Oh the 98, when I gave it to my son 9 months ago, had over 120K miles on it. The Cummins I traded my Challenger for and only paid 23K for it. Just because these vehicles have all that fancy stuff on them doesnt make them not be a Truck!
Published: October 17, 2014
Merwin of Williamsburg, VA
Source: consumeraffairs.com

I took my truck that is a little over a year old in to have the DEF system
I took my truck that is a little over a year old in to have the DEF system checked and 2 recalls. We coordinated all of the issues with the dealer prior to arrival. They waited till I was about to pick up the truck to check on the DEF issue and they said they would call me in half an hour. I called 1 hour later and was told that the DEF wiring harness was shot and would not be going anywhere. Not to worry it will be in next Wednesday (this was a Friday). On Tuesday I decided to check and found that it might be Friday. At this point I contacted the Dodge national line and was told that it was definitely in on the following Wednesday. When I checked the following week, I was told that there we issues and it would now be in on the following Wednesday. When I checked 2 days later, I was told it would be Friday. I like my truck but to wait on a part for 21 days is unreasonable. I am not sure why their system is so broken, but based on their performance, I am not sure I could recommend a Dodge RAM. When you buy a truck like this you buy it because you need it. I haul my trailer to horse shows and do not have an option. I had to rent a truck to drive to a horse show and can only hope that Dodge covers it. They were trying to weasel out of paying for a tuck that is less than the truck that I purchased from them. The national representative has even stopped calling me back.
Published: May 18, 2019
James of Cedar Rapids, IA
Source: consumeraffairs.com

Completely undependable. Too many problems to list here. In the shop with g
Completely undependable. Too many problems to list here. In the shop with great frequency. Significant safety issues. Service Department doesnt know how to fix it. Chrysler ignoring warranty and refuses to buy the vehicle back. This is the first Chrysler (Ram) product I have ever purchased and it will be the LAST!! This truck was in the shop with just over 1000 miles on it having major components replaced and almost two years later it continues to be undependable, unsafe, glitchy, and in the Service Department repeatedly. Chrysler refuses to stand behind their product, they have ignored the warranty, they have treated me like I am fabricating issues to the point that I have started taking pictures/video of incidents that occur to prove these issues are occurring. They refuse to buy the truck back, they dont care that some of the problems are safety concerns, they just want their money and dont give a damn about the customer (who is apparently NEVER right!!). Worst vehicle experience of my life!
Published: December 7, 2016
D. of Grassy Creek, NC
Source: consumeraffairs.com

My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas
My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas in December 2010. Six months after we purchased the truck, there was a recall notice for the rear main seal. The original dealership we bought it from (Town & Country) replaced seal. Not even a week after this was done, there was a noise from the rear end. So after 2 1/2 years and 3 dealerships and 4 caseworkers from Dodge, my truck is still sitting at dealership and Dodge Tech still not responding on what to do. Rear end was replaced (all components) except main rear end frame. Then they thought it was a leak from the exhaust system. Received 2nd recall notice in January 2013 for bolt for rear end which Dodge has not even manufactured or has available as of August 2013. Now the noise is determined that it is between rear end and transmission (drive train). Took 22 foot trailer for test drive with technician. Now Dodges technician wants them to put 400 to 500 lbs in back of truck to see what it does. Whats the point? As of last night, Dodge caseworker was going to try and contact regional tech to see why he is not responding to dealerships request for further action. Needless to say I have printed out paperwork to file a complaint with Governors office under the Lemon Law. Will be sending certified letters to corporate office today and filing my complaint. According to Georgia Lemon Law, as I read it, if a vehicle is not available for normal use and has depreciated in value, it is considered a Lemon. I say I have a lemon.
Published: August 20, 2013
Susan of Conyers, GA
Source: consumeraffairs.com

2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck howe
2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck however, it is undriveable due to the extremely poor seat design. The contour of the seat design hurts the legs and hips and was not thought out whatsoever, which destroys what would be a great truck. It is important to design a seat correctly to make your product driveable, what a complete disappointment and it is unfathomable how this could possibly pass testing. Ram needs to step up and rectify this issue immediately.
Published: March 14, 2020
Dave of Peterborough, ON
Source: consumeraffairs.com

Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. T
Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. Took it to the dealer, was told for the amount of $9,000 I needed to replace the engine. Apparently Chrysler released a service bulletins with this very problem Im here. I have been a loyal Dodge owner for 30 years but to be left out here hanging on here and basically told too bad your $50,000 truck is a piece of junk is disappointing at best. I will never buy a Dodge product ever again.
Published: February 21, 2020
CHRIS of Union, NH
Source: consumeraffairs.com

We took our 2008 truck to the garage to get it fixed, cost us $700.00. Now,
We took our 2008 truck to the garage to get it fixed, cost us $700.00. Now, they are telling us the tie rod needs to be replaced. The mechanic that my husband talked to said that you now have to replace the whole thing, that they changed it; it is going to cost us around $1,000.00 to get this replaced. We have a family to take care of and thought we were buying something at $500.00 a month that we could depend on. If they changed the part within the last 2 years because of problems, why is the part not a recall? I keep telling my husband I will never and I mean never own another Dodge! This is the second Dodge truck that we have owned since 2005. The first one was a Dodge 2002 and we had nothing but problems with that also. You want to make them and have us pay a lot of money for them but dont want to stand behind them. I just dont understand. Not a very happy mom in WV.
Published: March 8, 2012
Barbara of Smithburg, WV
Source: consumeraffairs.com

My 16 month old son, Odin, and my 3 year old Thor had just been buckled int
My 16 month old son, Odin, and my 3 year old Thor had just been buckled into their seats. I just plugged in my phone as my battery died sending a text that I would meet in a few minutes... for the catfish festival! I backed out, started driving and poof! My airbags exploded!!! I drove off the road and into my neighbors driveway without ever hitting the breaks. Next thing I know, my face, shoulder and arm are burned from the airbags, and my kids are screaming. My neighbors all come out, one saw the whole thing, and asked what happened. I am sure I sounded like crazy lady with..I have no idea. But, I really didnt know why one minute I was fine. And the next I had airbags and a crash. 1 week later I got the recall in the mail for the airbags. I still have not received the recall for temporary loss of vehicle control. Ram has not responded to my report of the recall, its been a week and I have called EVERY day to see when I get to talk to someone. I walked into local Ram dealer and asked for the local Chrysler rep-Scott ** - I cant get his number nor will they give me his email or even a mailing address for a lawsuit letter! My GEICO rep wants to part out my totaled truck without looking into the recall. I am told by 3 GEICO adjusters, they are not going to download the box... the magic box that will confirm my airbags, and if I want to persist i.e. It I can. Wow. Where is the class action? My attorney said since me and my kids werent racking up thousands of medical bills (we were only going 15 mph) it is not worth taking on. I am now out 10,000 to get my same truck this year. I am changing insurance, to say the least, and want to sue Chrysler... but have no address for my lawyer to send a letter to! Anyone else have this problem??? My uncle owned a Chrysler dealership for 30 years (retired for last 15) and has never heard of such negligence by Ram. He is embarrassed to have been their rep/dealer.
Published: November 12, 2015
Kerry of Conroe, TX
Source: consumeraffairs.com

My truck has had issues with shifting since the day I bought it. The salesm
My truck has had issues with shifting since the day I bought it. The salesman told me it just needs to be broken in. I have 40,000 miles and now they have to put a new transmission in and they are starting out with only replacing a solenoid. Meanwhile I have no car. I research this now and see several complaints on transmissions and engines. Not happy with this vehicle at all.
Published: October 4, 2016
Portia of Naples, FL
Source: consumeraffairs.com

I bought my 2017 Ram 2500 6.4 2/12 months ago. The truck when purchased had
I bought my 2017 Ram 2500 6.4 2/12 months ago. The truck when purchased had 11 miles in it. The day after I purchased the truck I started in driveway and noticed a puff of blue smoke. Went a couple days and noticed it 75% of the time. Called dealer with 200 miles on truck and they said to call them back at 500. It was just breaking in. I called them back at 500 and they said to give it until 1000 miles. At about 1500 miles I made them give me an appointment. It was over 2 quarts low on oil. They saw the smoke and topped it off. Now they have me doing an oil consumption test? Every 500 miles I have to go to dealer and they check it and top it off!It is averaging between a half a quart to 3/4 of a quart each time. They claim it is protocol that I have to do this up until 7500 miles! That nothing can be done until the break-in period but monitor it! This is insane! I have to drive to dealer every 500 miles. The truck is going to burn over 5 quarts before its first oil change! The warranty people on phone said this is normal protocol! Soooo over $40,000 on new truck, 5 quarts of oil per oil change and people coming up to me constantly telling me my brand new truck sure was smoking when I started it up (extremely embarrassing). Lesson learned.
Published: September 13, 2017
Josh of Boiling Springs, SC
Source: consumeraffairs.com

Very poor customer service in regards to replacement of front seat padding
Very poor customer service in regards to replacement of front seat padding in my Ram 1500. The representative I spoke to said that it wouldnt be covered under warranty. They claim the seat padding was covered for 12 months or 12 thousand miles. The padding has broke down so far that it feels like youre sitting on the bars. They claim theyve known about this for 7 years but refused to do anything about the manufacturing process. In my opinion, Dodge doesnt care about customer safety or customer service. I highly doubt that I will buy another Dodge.
Published: October 16, 2015
James of Redding, CA
Source: consumeraffairs.com

In regards to a 2014 Ram 2500 - under 40K miles. I was recently involved in
In regards to a 2014 Ram 2500 - under 40K miles. I was recently involved in an accident which resulted in the truck rolling over multiple times. The speed of the truck was just over 50mph when it began to flip. At the end, the truck was sitting in the middle of the road on its roof, without a single airbag deployment. Regardless of FCAs comments, I think being the driver, I was in a much better position to dispute the seatbelt slack or tensioner. I wasnt driving leaning over the steering wheel, but somehow, with the seatbelt on, my chest slammed into it. If it did lock at any point, it was well after the point it should have. At the end, I was fully turned sideways in the seat, upside down, with over a foot between myself and the seat. Locking after the slack comes out doesnt constitute it working to me.Public - be aware - FCA has claimed that the vehicle decides when to deploy airbags in a rollover event. (Note: - in their response, they do not specify these tolerance levels of course). Ill attach pictures showing the damage to the outside of the truck, along with the inside showing no airbag deployment. I will also paste FCAs direct comments. Look at the pictures. Imagine yourself or your loved ones in that vehicle. Then read the FCA comments. If after all that, you feel that there still is no need for airbag deployment, then go ahead and buy one. For those that believe they should have deployed - please get the word out.For full disclosure - I did buy another 2500 myself. I was, until I received the FCA email an hour ago, a loyal RAM buyer. I bought the new truck 2 weeks ago with the hopes that FCA would have told me a sensor was bad, wire disconnected, or something that pointed to a failure. I never, in my wildest dreams, would have thought that something as violent as I went thru, did not warrant airbag deployment. (Also, it took about a month before they could get the vehicle inspected and respond back. Every call to them was a standard response - you will hear back from someone in 1-2 business days.) I will be pleading with the dealer to take the truck back. Personally, I could not in good conscience put another person in that vehicle, fully knowing that in the same situation the air bags would not deploy.FCA comments: We have had the opportunity to review the results of our inspection, and must advise you we believe the air bag system operated properly, and as designed in this incident. Your Ram is equipped with a passive safety restraint system that consists of Seat Belt Tensioners (SBT), Side Curtain Air Bags, Side Seat Airbags, and driver and passenger Front Air Bags. The SBTs actuate to remove slack in the seat belts to snug the occupant into the seat at the onset of an accident. The Air Bag Control Module uses a roll rate sensor to determine the severity of a rollover event, and the appropriate response, activate the SBTs alone, or activate the SBTs in conjunction with the appropriate Air Bags. If the SBTs are sufficient to provide protection, then the air bag deployment is not merited. In your accident it was determined that only the seat belt tensioner deployment was necessary.
Published: March 8, 2017
Jeffrey of Clover, SC
Source: consumeraffairs.com

On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership
On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership in Marlow Heights, MD. Two months after having the vehicle, I began to have electrical problems where the left turn signal would not work. I took it to the dealership three times and they could not get it to work so I was offered to purchase a new Dodge Dart in May of 2013, and the Dodge dealership paid off the first vehicle. Well, it has been a little over a year and I have begun to have problems and I am afraid to even drive the vehicle now for safety reasons. In June of 2014, my vehicle would not start. I had to get a jump and from that time, I needed a jump every time I started the vehicle. I took it to the dealership and they worked on the vehicle for about a week. In mid-July of 2014, I took my car on a road trip and while out of state, my car would not start again and this is after I was told I received a brand new battery. I was afraid that I would not make it home and had to get a jump from a stranger while out of town just to make it home. Now, every time I want to head out, I am afraid that my car will not start and I just dont feel safe. I can be out in the evening and not be able to make it home; I should not feel this way having a one-year old vehicle. A few days later, the entire car reset on its own as well, all the radio stations that were pre-set were set back to factory as well as the clock; I am sure this is not normal. I took the vehicle to the dealership and they worked on it for four days and said they could not find anything wrong with my vehicle and sent me home with another problem: a damaged vehicle frame, bent rocker panel and the paint is now chipping. I have spoken with the customer service multiple times about many of these issues and I dont think they are listening. I work full-time so I cannot drive back and forth to the dealership; I cannot afford to continue to take off or be tardy for work. Today, August 4, 2014, I took the vehicle into the service center at the dealership because I have the day off. They refused to work on my vehicle without charging me stating that I could have ran over a pot-hole, I explained theres no pot-hole that I know of that I could have run over that will cause the frame of my car to point outwards.Overall, I am now stuck with a vehicle that I do not feel safe driving because I never know if it will start or when the next problem when arise and as a customer of Dodge, I do not feel respected as they damaged my vehicle and have not offered to even fix it even though they damaged it. I do not want another Dodge Dart as I feel unsafe and it should be re-called.
Published: August 4, 2014
LeWahn of Washington, DC
Source: consumeraffairs.com

My truck I bought brand new and less than two years was in for warranty wor
My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.
Published: December 12, 2019
Alfred of Brentwood, NY
Source: consumeraffairs.com

I need a diagnostics test to see why the RPMS escalate while sitting still
I need a diagnostics test to see why the RPMS escalate while sitting still and in drive, accelerating to about 7/8 RPMS,while not going nowhere. Its been doing this for about 2 1/2 yrs and all they can tell me is, cannot diagnose the problem if it doesnt register on the diagnostic tester. They want me to pay my deductible on my insurance, Im not doing it. They should find out whats wrong with it at their expense since its been happening at about 20,000 miles. And they will not pay for a loan car while its being looked at. Lord help me if it shoots me out into traffic.
Published: March 31, 2016
Mary of Grand Saline, TX
Source: consumeraffairs.com

2003 3500 automatic 4x4. The transmission on any giving moment when you put
2003 3500 automatic 4x4. The transmission on any giving moment when you put it in Drive will engage third gear only, and at times it works perfect. I have been asked by mechanics to change the neutral safety sensor, speed sensor to no avail. I need a solution quick.
Published: February 16, 2014
Nivar of Miami, FL
Source: consumeraffairs.com

Our 2009 Dodge Ram truck is sitting in the driveway and it is useless. It o
Our 2009 Dodge Ram truck is sitting in the driveway and it is useless. It only has 130,000 miles. We have had it in for numerous repairs and we still have a useless truck that has no power. There is also a recall on a front end part and we still have never been able to get in for the repair. There is now a recall on the recall. Please do not buy a Dodge truck of any kind. Especially, do not buy from Love Chrysler in Alice, Texas. They could never fix your truck but they could keep sure could find something wrong with it. We spent over $20,000 on repairs and finally just went and bought a new Ford Truck. We will never ever step inside a Dodge Chrysler Dealership again to buy a car or truck. Why cant all of us who have been sold lemons band together and make Dodge Chrysler stand behind their repairs.
Published: October 7, 2014
Linda of George West, TX
Source: consumeraffairs.com

Weve only had this since March 28th, 2017 - Over-Engineering is an understa
Weve only had this since March 28th, 2017 - Over-Engineering is an understatement. EPA has pretty much got us choked down. We bought this big boy to pull a 5th wheel, but thus far, we stay in the repair shop more than anywhere else. Check Engine Lights repeatedly on with O2 Sensors and EGR valve replacements have pretty much got us reconsidering our purchase. With the steering locking up from time to time, (were waiting on a recall,) we dont trust it to take us to the store, let alone on the road for pleasure. Its been anything but... We just had to have the Injection Pump replaced and that set us back 4k. We are on a wait and see list now for the O2 sensor to come on again and they will work towards faulty wiring harness possibly. We simply cant afford this for all of this poor design. My 1st Ram and wish I had our Ford back. We are NOW dealing with standing water in the back from leaking rear brake light that Ram has known about for YEARS, yet they dont correct poor engineering on that issue. We also have water pouring thru the rear sliding window and fixing to go get replacement seals and sweeps for that. We are hoping for a buyback on this monster. Please help us. Its really a bad thing when service technicians drop their heads and shake them when they see you coming AGAIN and they call you by name. SAD!!!
Published: September 20, 2017
Theresa of Spring Hill, FL
Source: consumeraffairs.com

I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt st
I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt start. Took it to the dealer and was told the fuel was contaminated and the entire fuel system needed to be replaced. It wasnt under warranty due to the reasoning and they filed against my insurance for the $13,000.00 of repairs. Now 2 more years have gone by since then and we now have the same issue, again. This time $13,000.00 out of my pocket. After looking into it and researching...Bosch told Dodge the injectors and CP3 injection pump cannot handle trash in the fuel and that dodge needed to update their filter to a lower micron (2 micron filter), which they didnt and the consumers are out thousands of dollars. Im quite surprise there isnt a class action suit for this one yet.
Published: November 7, 2011
Susan of Needville, TX
Source: consumeraffairs.com

I Love my truck from inside out, if Ive ever had a problem they were right
I Love my truck from inside out, if Ive ever had a problem they were right on it. Im an female but I wanted a truck and Im so glad I chose the Ram. It looks and feels top of the line and didnt break the bank!
Published: December 13, 2019
Kristi of Greeley, Colorado
Source: consumeraffairs.com

I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership n
I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership noticed severe rust spots while doing an oil change last May. I cannot believe a 5 yr old vehicle would have a problem like that. The dealership said it would cost $1,500.00 to replace because they have to lift the motor to change the pan. I wash my truck regularly. I contacted Ram customer care and they said it is out of warranty and it is because I live in the northeast. If Ram is going to design a vehicle where you have to lift the motor to change the pan, how about using a quality steel that will not rust out in 5 yrs.
Published: August 13, 2016
Raymond of Carmel, NY
Source: consumeraffairs.com

All the bolts on my clutch fan fell out of my less than year old truck whil
All the bolts on my clutch fan fell out of my less than year old truck while I was driving 110 on the Hwy. I just managed to pull my truck off the road safely because I did not have power steering after this happened. Then I was told that none of the 2800 in damage that this caused would be covered because I was 8000 km over my warranty. This should never happen in a lifetime of a truck let alone after a year.
Published: August 12, 2015
Cody of Airdrie, AB
Source: consumeraffairs.com

Ram trucks look good and the 5.7 motor is very strong but transmission is j
Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now Im paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.
Published: February 7, 2020
Josh of Marysville, OH
Source: consumeraffairs.com

We bought the truck in May of 2016. We have had Nothing But Problems! It is
We bought the truck in May of 2016. We have had Nothing But Problems! It is currently back in the shop to have the cams and lifters replaced on the side that didnt get replaced just a few months ago! We have had electrical problems, cruise control problems, sensor problems. Thankfully we paid the 3800.00 for the extended warranty! I would strongly suggest doing your homework prior to purchasing a Dodge Ram! I will definitely NOT purchase another one!
Published: September 4, 2018
Kelli of Terrell, TX
Source: consumeraffairs.com

We bought a Ram truck, it is the nicest vehicle we have ever owned. My husb
We bought a Ram truck, it is the nicest vehicle we have ever owned. My husband drives it as his main vehicle, but I do drive it too. We have not had any problems with this vehicle, and it is a 2016. But we wish it got better gas mileage, but thats a dream. I do think it cost too much, it was more than our first house. That was a hard pill to swallow. I dont like black interior, this truck has cream colored seats and brown trim, it is beautiful. My husband keeps it washed and vacuumed every week.
Published: June 21, 2018
Mary of Amarillo, TX
Source: consumeraffairs.com

Ive had this truck at my dealer 3 times for a burning smell coming from the
Ive had this truck at my dealer 3 times for a burning smell coming from the vents when at a traffic light or just sitting idle. After getting the truck back again, the burning smell is as bad if not worse than ever. Ive started asking for a new truck. Im going to lemon law next and then to small claims court. I would not recommend Ram trucks to anyone especially the dealer that Ive been bringing it to. Very, extremely displeased with Ram and Lester Glenn in Toms River, NJ.
Published: February 8, 2015
Thaddeus of So. Atoms River, NJ
Source: consumeraffairs.com

I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the
I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.
Published: December 15, 2019
Gary of Fairview, Texas
Source: consumeraffairs.com

I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 act
I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 actual miles. Took it to our dodge dealer (Christophers Dodge) and upon running the computer was told that there was probable a clogged exhaust line and/or valves not working. Upon taking the truck in a week later was informed by Christophers Dodge that we had a completely plugged EGR Cooler and it would cost around $3200.00 to fix. This has been a problematic part with Chrysler and if replaced during the 5 year 100,000 miles warranty it would be paid for. Well since our vehicle falls out of the 5 year warranty period they would only reduce the cost of the labor. Even though the vehicle only has 17,000 miles and looks like it came off the showroom. We were informed we were not loyal customers since we had not done our oil changes there. So we ended up paying 2600.00 for the repair and in my opinion will never purchase another Chrysler product since they do not back their vehicles.
Published: August 12, 2014
Marsha of Denver, Other
Source: consumeraffairs.com

Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it
Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it for a couple months and it would not start. The fob would unlock the door and remotely start the truck but would not allow you to push the button to take over from remote start and drive. Finally got it started after approx. 1hr. The next morning took to dealer. Had it three days, replaced fobs. Worked for two weeks, happened again. Had to be towed. It has now been at the dealer for three weeks? They dont know what the problem is. Have replaced fobs again but no luck. Said it is a star case and engineers are working on it. Apparently that would make me feel so much better?I called Chrysler service and got absolutely no help AT ALL. What a joke. I have owned four dodges up till now, all bought new. Think this will be my last one. When I had the truck towed it took them four hours to get here. They gave me a rental to drive. Its a Ram, six cylinder that would not pull a trailer and does not even have a hitch. I spent over 50K on a truck and they give me a 20K replacement. What a joke!!! Has anyone else experienced this problem?
Published: July 28, 2015
Dennis of Sanger, TX
Source: consumeraffairs.com

After buying my Ecodiesel I noticed lights pecks on the fender. Don Jackson
After buying my Ecodiesel I noticed lights pecks on the fender. Don Jackson was very good about replacing the fender but could not get fender tight to the body. The service department said it all like that. But that no correct by knowing now. Then when I got my 1st service and asked about and said they can tight up better than that at Autonation at Victory drive Columbus. Again the technician did do better and the glue was left all over my vehicle. Also the service department had to drain my truck because it put in the wrong oil. To bring you up to date now it is 9 Nov. 2016, had to tow to Autonation Chrysler.The next day Autonation informed the engine failed and broke it down to take pics to send Chrysler. To get it a action to okay to order was 5 days and no rental was assigned to me. Autonation here on Lake parkway was not any help. Fast forward to Wednesday 16 Nov. the Customer service has given me a runaround. I have been asking for a rental pickup for my 60000 weight paper and I have no seen a solution. With number of problem I will be continue calling and get to someone in the corporate to listen and compensate for the damages. I would like to replace the vehicle that is not even a year old 17500 on it. Ram/Chrysler has lost all faith of Company.
Published: November 17, 2016
William of Upatoi, GA
Source: consumeraffairs.com

We had our 2004 Dodge Ram 4x4 catch fire after sitting next to our house fo
We had our 2004 Dodge Ram 4x4 catch fire after sitting next to our house for 24 hrs. It was a cold motor, burned the cab, totaled out by the insurance. We were very fortunate that our house didnt catch fire. It only had 93,000 miles on it. We took real good care of it. I feel that Dodge needs to start recalling on these trucks for their fuse boxes shorting out.
Published: December 11, 2015
Marshell of Dunedin, FL
Source: consumeraffairs.com

The only good part of my $53000 MSRP 2014 Longhorn is the look, everything
The only good part of my $53000 MSRP 2014 Longhorn is the look, everything else is crap. First warranty transmission replaced at 50000 miles. Second transmission replacement at 98000. Yep I was so lucky. First shift issues in 4WD about 25k in. Flywheel cracked at 110k. Hand (foot) brake issues at 111k. Console light started blinking at 50k. Remote start died at 80k. Backup camera works on and off since 60k. Fuel gauge which is inside the fuel pump was replaced at 90k. Now Remote door lock does not open doors Everytime. (Key and battery are fine.) I have been hoping that each repair is the last, however stuff just keeps breaking. Total junk.
Published: March 12, 2019
Alexander of Trenton, NJ
Source: consumeraffairs.com

For some reason my 2015 Dodge Ram 1500 express 8 speed transmission will st
For some reason my 2015 Dodge Ram 1500 express 8 speed transmission will stay in a high gear at around 30mph and always runs around 1000 rpms. It makes itself sputter and jump gears a lot. Has anyone else have this problem? The dealership told me that all the 15 models do this but shouldnt affect the truck at all. What do you think?
Published: July 22, 2015
Justin of Hinesville, GA
Source: consumeraffairs.com

Purchased this truck new in November 2018. Brought it into dealer for their
Purchased this truck new in November 2018. Brought it into dealer for their recall V06 possible loss of steering control. 7040 miles on it. Dealership performed factory mandated correction of welding the jam nuts in place on the draglink assembly. When I requested the drag link components be replaced with whatever the new trucks coming off the line have, they said their hands were tied by the factory to just weld the adjustment solid. This makes it necessary to grind off the welds for any adjustment in the future, and then re-weld them. This is not acceptable to me.No one with Chrysler will say how many times this potential cut the welds and re-weld process could be done. No one at Chrysler seems to know if the new trucks coming off their line have the assembly jam nuts welded. No one at Chrysler seems to care about the fact that I now own this truck with a diminished value as a result of this band aid fix, that is no longer adjustable. It is not what I purchased when new and I think it should be repaired to Like New condition. I have been told that they are not doing anything further and I am just going to have to accept their fix. I feel I have exhausted any further action with the Ram case management division as they have indicated they have no one with any more authority to consider this problem. Told them I will not be buying any Chrysler products again and got the impression they really dont care.
Published: June 21, 2019
David of Cornucopia, WI
Source: consumeraffairs.com

I have 2007 Quad Cab 5.7, never off a paved road, mostly highway driven. I
I have 2007 Quad Cab 5.7, never off a paved road, mostly highway driven. I have had to have 4 sets of struts replaced because they leak. Truck has 32k miles on it.
Published: August 31, 2015
robert of North Chelmsford, MA
Source: consumeraffairs.com

Bought my RAM December 2013. First week had water on floors, leak. Bertarra
Bought my RAM December 2013. First week had water on floors, leak. Bertarra ignored me, said it was winter. Started going to another dealership. They found third brake light leaking. At 30000 miles needed front brakes, still had over half of original pad left. Chrysler corp would not cover premature wear. Now 2000 miles later same problem. Very unhappy with truck. I go out of my way to tell even strangers about my experience. These are not the only issues either... Hemi is week, truck shifts constantly, when in four cylinder mode the truck shudders, wont hold a gear on hills, very poor quality interior... I could go on.
Published: August 4, 2015
Mark of Westfield, MA
Source: consumeraffairs.com

Dodge has been trending upwards for the past 10 years. I think they put a g
Dodge has been trending upwards for the past 10 years. I think they put a great deal of processing and planning to make a very dependable product. I have had a Dodge Ram for more than 10 years and I’m sure I will be loyal to this brand.
Published: December 11, 2019
Claude of Halls, TN
Source: consumeraffairs.com

I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some
I have ordered a new 2013 Laramie Quad cab 4X4 1500 pickup. There was some confusion in determining what items were standard, etc. So after I ordered it, I wanted to build it on your Ram Trucks site to verify the options, etc. Your site just does not work and to this day, I cannot build the truck I ordered. I became so frustrated that I considered cancelling the order even if I lost my earnest money and purchase a Ford or Chevy. I cannot understand why any management group would allow a sales site to be online that is so terrible and basically does not work property. If I were a shareholder of Chrysler, I would show up at the annual meeting and see if I could get a reasonable response. I am sure as a repeating customer I have no influence.
Published: December 3, 2012
George of Denison, TX
Source: consumeraffairs.com

Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No on
Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No one seems to be able to help or have any knowledge of this problem.
Published: October 3, 2014
mary jo of Johannesburg, MI
Source: consumeraffairs.com

I have already stated before about our exhaust filter issues (PDF). Thats b
I have already stated before about our exhaust filter issues (PDF). Thats been a journey. The truck still does not regenerate. Now, I wanted to note how dirty Chrysler plays their role. We were in a gravel drive to discover we needed our 4 wheel drive because they had some good gravel in drive. For us to discover the transfer case was out. Our 2015 5500 truck stayed in the shop for 31 days. I asked for a little help on downtime and Chrysler fights that they even go into my fb page to copy pics and any sayings I had posted to go up against me. Ok, now, were dealing with a shortage in the truck. And also at night LOTS of dampness and moisture gets in the truck. Our things inside even gets wet. We get sick. If you purchase a Dodge vehicle you are stuck with all issues. We never was offered extended warranty. I realize that and Chrysler turned us down. Said it was too late cause we had 65,000 miles on it. You know why they denied extended warranty? Because they know they sold us a lemon. And must I add... They go out of no way to make anything right. We also had problems with the hogshead leaking. That put us out of work for a while also. The transfer case was not replaced the front end. They just replaced gears. Which means later, all the metal that was grinder is going to cause more problems.
Published: February 25, 2016
Sharon of Lexington, NC
Source: consumeraffairs.com

My new Dodge Ram 1500 truck w/ hemi 8 speed transmission. When driving, it
My new Dodge Ram 1500 truck w/ hemi 8 speed transmission. When driving, it shifts into 4k RPM. On take off at 15 MPH it will be at 3k RPM until you get off the road and restart. And this is been happening since I bought the truck in July. Dealership gives me the run around when I take it in. They say no codes, nothing is wrong with it.
Published: September 29, 2015
Debra of Tallahassee, FL
Source: consumeraffairs.com

2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pe
2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pedal makes a popping noise when you push it down or let it up. Ive now tried on 3 different times to get that fixed. This last time I was told they could not duplicate the problem. What a sorry excuse. The second time I was in their garage they could hear it and sprayed the brake pedal with some kind of lubricant that lasted for approximately 2 weeks, then the squeak came right back! There is a problem with the CD player, it skips towards the end of the CD songs - it rattles, and if you hit a bump, it ejects the playing CD. The mechanic claimed he could not duplicate this problem as well.So I asked Micheal (one of the service order writers) to get in the truck with me and I put in a CD less than a month old and showed him how it starts skipping towards the end of the CD. He claimed he heard it skipping, which of course it was. I am so tired of these people thinking I will just go away and live with the problems my new truck has... I guess! Ive had the truck 6 months and it has a little over 8,000 miles on it. These 2 problems I have with the truck since the first day I drove it home. At this point in time, I no longer want them to fix the CD player. I want a brand new one! I dont think they know how to fix it since the problem is still there 6 months later! I sure hope you can help me.
Published: April 13, 2012
Rod of Norman, OK
Source: consumeraffairs.com

As an owner of a Dodge this is the first time I have been very disappointed
As an owner of a Dodge this is the first time I have been very disappointed with its make of the Dodge Ram. My truck is 13 Years old at about 97,000 miles and have a blown head gasket. I keep up with maintenance and always clean dont use it much or haul anything. Now this is very expensive to fix. Its like putting a down payment for a new car.
Published: November 14, 2016
Araceli of San Jose, CA
Source: consumeraffairs.com

I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smoo
I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smooth. This truck is great for on and off road. This truck gets up and goes no hesitation. But I would make the dodge level. I dont like the fact that the front of the truck is approx 2 inches lower than the back suspension. I also would maybe put a nicer rim on this vehicle. Also the steering box should be changed in this vehicle. They have been known to cause issues like the death wobble. The slider also needs to be reinforced and a sturdier lock should be used. But I love the body style and comfort of the interior. And the overall appearance and performance of this vehicle. I love the engine sizes you can choose for your lifestyle. Dodge is a very reliable truck. And I chose this vehicle due to reputation of Dodge Ram Tough. Ive never had any problems with it.
Published: June 7, 2018
Marie of Philadelphia, PA
Source: consumeraffairs.com

This is my third Dodge Ram truck and it has been in service 16 times in 2 y
This is my third Dodge Ram truck and it has been in service 16 times in 2 years. I have had everything from a drivers airbag warning light taking 5 trips to get fixed (and I had to live with while driving 3,000 miles across the country) to multiple DEF problems with the last one resulting in the entire replacement of certain systems. Perhaps the most troubling aspect of this truck is how many times there is a software update affecting the performance of the engine and mileage. 3 updates ago my mileage dropped 25%. The most recent update has restore much of this. As reported by others, the front end does not hold alignment and at 20,000 had to replace one front tire. The dealer here in Salt Lake City has both had their hands tied by Ram warranty service requirements (resulting in multiple trips) as well as having them drill through my brake line while doing another recall changing the bracing in my front end for which I did not receive any notice.That is another troubling aspect of the New Ram company. They wait until your truck comes in to tell you oh, we have a recall rather than sending any notification. The last two times I took my truck in resulted in the truck being gone for 3 days the first time (I just took it in for an oil change) to 5 days the last time for the DEF warning again resulting in both multiple recall changes and having my brake line drilled. I simply do not trust the truck any longer for long distant trips and hauling. Honestly, I think much of the blame has to go to Fiat and how they allow dealers to address problems and issues. Its like dealing with a health insurance claim. I have little doubt this story is playing out all over the Chrysler network as well.
Published: June 24, 2016
Louis of Riverton, UT
Source: consumeraffairs.com

Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix
Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix pulling issues and loud pop in front suspension after being just weeks old. Final fixed. Now in 2015 I have had 4 sets of sway bar end links installed, new ball joints, control arm parts, tie rod ends, etc. THE TRUCK HAS ONLY 47,000 miles, the entire front suspension was shot at 38,000 miles. This is a 2-wheel drive, never wrecked, well-cared for California truck. Dodge claims no recalls of problem on this model or year. Dodge seems to play dumb on issues that have been present since purchase. Now for the 2015 (wife insisted on another Dodge) this is a very expensive fully loaded 4x4. All the bells and whistles (her truck) bought on a Friday. On Sunday noticed a 3x1 section of paint on door edge peeling. Returned to dealer and was told I had damaged the paint. Spent months working with Dodge corp. trying to get fixed. Finally after being told they would not fix because they deemed it damage not defect I ended up paying $1,100 to have repaired at an auto body shop who took pics, wrote statement that its a defect, sent all to Dodge and was denied again. DODGE WARRANTY IS A JOKE. We will never buy a Chrysler product again.
Published: November 3, 2015
STEVEN of Pacheco, CA
Source: consumeraffairs.com

I have been a Dodge person for 50 years with both cars and trucks. I brough
I have been a Dodge person for 50 years with both cars and trucks. I brought a 2012 Ram 2500 4wd diesel thinking it would compare to my 97 ram 3500, but it has not. From the start I started having problems and the truck has left me on the side of the road more than once. It start with front drive shaft going out. Manual says to grease the u-joints but the shaft has no inserices to put grease in, this was $500.00 dollars to fix. Next the transmission went out. This was 2.300.00 dollars. Next the front headlights stop working, this was $150.00. Now the hydro-brake-booster has gone out, the bolts that hold brake fluid to the booster (which two) both broke in middle of the bolts. This separated booster letting fluid out losing all brakes. I am still waiting on the part because it was a special order, and the air-conditioner valves in desk is starting to give problems.
Published: July 27, 2015
roger of Davis, Other
Source: consumeraffairs.com

My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck star
My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck started acting up with the cruise control. It would set and show it locked in on cruise. The next day it started working again. I took it to a dealer and they said if no check engine light was on there was nothing they could do. 2 days later I get a engine light and a def warning. The more warnings. I take it in and they look at the truck and say you have a bad sending unit and its on backorder. This is 3 weeks later. They said also keep your def tank full and it will be ok. So I did. Yesterday it went into limp mode and left me going 5 mph in rush hr traffic. I pissed a lot of people off just trying to get off the road. I called the dealer no help, then the 800 # still no help, then I took it to Facebook on Dodges page. Then I got some help. But today is Friday. Im at home with a broken service truck and making no money! They found the part I was told this morning from their supplier. And Im on the top of the list but still no help to me. So I think I will push them a little harder and see what happens. The EPA needs to at least SET THESE TRUCK TO GO 45 MPH THEY CAN CONTROL THE AMOUNT OF THROTTLE SO THEY DONT HAVE BLACK SMOKE COMING OUT. By the way I have 3 Dodges, a car, and 2 trucks.
Published: May 20, 2016
Tony of Moncks Corner, SC
Source: consumeraffairs.com

I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and
I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and had to have it lined up and dealership had to replace one front tire. Second truck the dealership paid to get it lined up a month after we purchased it. We had it lined up again 6 months later. So now this truck has the two front tires wearing out on the outer thread at about 20,000 miles and 5 months after the last line up. The first truck we purchased has 26,000 miles on it and the front passenger tire (the one replaced a yr ago is wearing out on the outer edge as well. Dealership does not know why this is happening. They say because we did not rotate the tires every 5000 miles (we would have to do this in between oil changes). Then they said it was because we drive around too many curves. (What the heck.) They want to put these tires on the back inside duels so DOT can ding us on bald tires. They said the back tires are worn a little because of over inflation and we never put air in them since we purchased the truck. They cannot tell us why the tires on these trucks are wearing so now we have to purchase new tires every 20,000 miles or less?? Oh and the first truck has to have ball joints replaced. They do not want to do anything to help and they said the Big Wigs at Dodge says they have no reason to believe that there has been enough issues with these trucks to warrant them doing anything about it. GOOD old USA auto manufacturers. I thought our Ford trucks were a headache but these suck.
Published: May 16, 2018
Eva of Malone, NY
Source: consumeraffairs.com

I bought A Brand new 2012 Dodge 1500 Ram and had to take it back to the dea
I bought A Brand new 2012 Dodge 1500 Ram and had to take it back to the dealer to get a moisture problem fixed, drops of water dripping from the ceiling of the cab. Dealer saw the problem said they fixed it and if it comes back I would get a new truck. The problem was not fixed, there is excess moisture on the dash. Its covered in ice after parking it overnight in winter and they refuse to repair my defective truck or give me a new one. I have never had this problem with any other new vehicle and am being stuck with a defective non-properly sealed truck that I bought new and paid cash for.
Published: December 23, 2013
Karen of Power View, MB
Source: consumeraffairs.com

Steering box wore out before 50k miles.. Wasnt sure what the problem was..
Steering box wore out before 50k miles.. Wasnt sure what the problem was.. but when the truck drifted continuously and had to severely correct steering constantly while driving, I figured it was alignment. At 52k I was at the dealership asking for an alignment to be done. They told me an alignment wouldnt help because my steering box is wore out. Wanted me to pay them 2800 dollars to put in new steering box and update the linkage to the heavier duty components. I was told Chrysler knows about these problems but wont fix them. Consumers have to flip the bill. I have a 2008 megacab hemi 4x4 I purchased brand new. Never has it been off roading and only towed short distances with it a few times.
Published: June 3, 2014
darryl of Avondale, AZ
Source: consumeraffairs.com

I have had Dodge before. They are very reliable vehicles. I love their spac
I have had Dodge before. They are very reliable vehicles. I love their spacious interior and the custom looks of each vehicle. They have a smooth ride and my 1st vehicle lasted 9 years and I still have it. It looks and runs like new. All one needs to do is keep up with the vehicle and replace changes as needed. I love Chrysler and Dodge. They are the only brand of vehicle Ive purchased and I am happy with their performance and look. Dodge brand has been in the family for years so its a well trusted brand. Family members worked in the Chrysler plants for years and years so we stay loyal to this brand.
Published: June 16, 2018
Isabel of Houston, TX
Source: consumeraffairs.com

I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This d
I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues. Chrysler, paid a tech to do a ride along, and the tech seen all the below issues, but the computer said the truck was fine. Well it is NOT fine. This is the biggest piece of ** on the road. Please read #15. Very important. 1) The exhaust break does NOT work. 2) There is no power from the turbo. I cant even tow my 10,000 lb toy hauler up a hill. On my way to Flagstaff a 1973 40 Winnebago passed me. WTF! 3) Passenger rear light out, still shows up on screen. Airpark ram cant fix this. 4) Passenger light on step is now out. It was working when I dropped it off on 12-3-14. 5) Steering wheel is still sloppy. There is too much play. This is the fifth time they tightened it. 6) There is masking tape residue on the passenger side, after the windshield was removed at Airpark, to install the new ceiling. 7) Still no stopping power from truck breaks when trailer is hooked up. 8) Replace ceiling. Bill has it ordered. Never installed after a month and a half. 9) Tires are bald. Bill has an email to Coy. Waiting on response. Response was Not our problem. 10) There still is loud eerie creaking noises coming from truck, when in off position. 11) The horn sometimes sounds weak. You can hardly hear it. 12) Still no power and lag when towing a trailer. 13) The truck auto starts on its own. 14) The truck will not let you in sometimes when using the remote.15) BE VERY CAREFUL!!!!! The truck will go into full acceleration when you are driving. It has almost KILLED me, and others when this happens.I would like to start a class action lawsuit. Please call if you have the same issues.
Published: January 14, 2015
Todd of Scottsdale, AZ
Source: consumeraffairs.com

The issues with Ram trucks that people are having must be just from these p
The issues with Ram trucks that people are having must be just from these people on here. Regardless of the Chrysler vehicle, whether it be Dodge Journey, Caliber, SRT Charger, Challenger, Magnum, Dakotas, Stratus, (on my second Hemi Ram), I know people that own/have owned all the above-mentioned vehicles, and besides regular maintenance, zero mechanical issues whatsoever. I myself have owned 2 Rams, and again, NO mechanical issues whatsoever. The only issues Ive had has actually been with cosmetic stuff added to the truck by the dealership after delivery from the factory. The side step bumpers and brackets rusted, and the powder coating was peeling off after only 2200 miles. One Rumble Bee sticker on the box had to be replaced as it was starting to bubble. I took the mud flaps off the dealer put on as they were literally flapping in the wind, rubbing the paint. Oh yes, the radio would have a mind of its own, would sometimes stick on maximum volume, wouldnt shut off, couldnt change stations, nothing. And sometimes wouldnt even turn on. Chrysler had to download new software into the radio. Works great now. Guess what, my Dads friends 2016 Honda Civic (yes Honda) had the exact same problem. The dealership had to download new software into the radio. Works great now. (Yes, a Honda Civic.) Anyone Ive known. Family members as well, anyone Ive known who have had Chrysler vehicles have never had any mechanical issues at all. Just regular maintenance.A buddy of mine, his Magnum went 215,000 miles zero problems. Heck, never even replaced the battery. My first Ram truck went 173,000 miles. Except regular maintenance, zero mechanical issues.Broken exhaust manifold bolts was the only what I considered major issue. (Even though the repair was only $378, taxes in, Canadian dollars to boot as Im in Canada) And the place I had the work done, they told me Chrysler AND GM trucks are prone to exhaust manifold bolts breaking. The service manager told me they do probably 1 a week from both GM and Chrysler. My nephew bought a new Ford Fusion. Sooner rather than later he traded it in, guess what, he was having electrical issues with it. And he thought, before it gets any worse, and runs out of warranty, trade it in. My girlfriends 2012 Mazda (yes Mazda), the torque converter quit on her 2x. Leaving her literally stranded, again, yes Mazda. Japanese. I worked with a guy who had a Miata, THE biggest pile of junk he said he had ever owned. Nothing but problems with it. Guess what people, even the Japanese can make crap vehicles.
Published: January 7, 2017
Jay of Pitt Meadows, BC
Source: consumeraffairs.com

I bought the truck in May of last year with only 18000 miles on it. I chang
I bought the truck in May of last year with only 18000 miles on it. I changed the oil as soon as I bought it (DelVac Mobil 1, 15-40wt syn). Abt 3000 miles later I got the change oil soon message. So I changed it. Another 3000 mile goes by and I got the same message again, but this time I called my local Dodge Ram dealer (Huntington Beach). They told me that the 7500 mile oil change interval is just an approximation. I also noticed that when I drained the oil (into a 5 gal bucket) I noticed the oil level was abt an inch and a half from the top. The dip stick is hard to see if the oil level is higher than it should be. So I took notice to that, so now after another 3000 miles I took an oil sample via Quinn Cat. and it came back with low oil viscosity with an 8.5% of fuel in the oil. Ive tried to get help via my local Dodge dealership and all I got was No engine light, then we cant do anything. I don’t feel that any of what Ive explained is normal. Is there anything you can do to help. Well I got my truck back from Dodge and they told me that 8.5% fuel dilution is? Normal? I cant believe that. They also said that they did a comprehensive injector test. The only thing that I saw in the paperwork that they gave me was that the tech pulled the valve cover and looked at the injectors and stated he didnt see any leaks. Also the tech smelled in the engine, and it didnt smell of fuel. That, is as far as I can see is their BIG test. Anyway, my VIN is **. My oil change intervals are May 25, 2013, 18700 miles (That’s when I bought the truck), Aug 24, 2013, 22176 miles, Nov 17, 2013, 26659 miles (This is when I pulled over 4 1/2 gallons of oil/fuel mix out of the engine), Jan 21, 2014, 29732 miles (This is when I took the oil sample). Changed oil Mar 24, 2014, 32980 (Oil Sample 9% rule in oil), April 27, 2014 (Oil sample no results yet). Now, Im not the smartest cookie on the planet, but if I get 8.5% & 9% of fuel in the oil at only 3073 mile between oil changes, something is wrong (In my Opinion). Thanks for your time. VIN: **, Mileage: 35281, Servicing Dealer: Huntington Beach Dodge.
Published: July 4, 2014
Steven of Buena Park, CA
Source: consumeraffairs.com

The Dodge brake controller, when not working, does not indicated that it is
The Dodge brake controller, when not working, does not indicated that it is not working. Hence one is left without brakes when pulling a trailer. This is a serious failure. When the Dodge dealer is asked to remove the integrated brake controller from the vehicle computer system all you get is cant. This of course is BS and is clearly stated on all the Dodge forums as being possible. So why should it be impossible to get a dealer to fix your truck?? Lack of caring is how I put it and hence why Dodge gets the lowest ratings.
Published: November 27, 2014
george of Calgary, AB
Source: consumeraffairs.com

2014 Ram 1500. 1000 miles after purchase. Horrible gear hunting between 2/3
2014 Ram 1500. 1000 miles after purchase. Horrible gear hunting between 2/3 - 3/4. Trans bangs at highway speed when you hit gas to pass. Trans sometimes revs with no power. Clunk first time you hit gas after start every time. Vibration in drive shaft felt in gas pedal at 2000rpms every time. Dealer acknowledged the issue with trans the first 2 times. I called Chrysler several times and they finally opened a star case and I went to a different dealer. Chrysler contacted dealer before I got there. Dealer would not let me ride along with tech. Surprise surprise.. Dealer and Chrysler came back and said the truck performs as designed. What a coincidence!!! I even showed them video of the issues. Test drive other Rams of the same year and model. There were nine of these issues as it was when I first bought mine.I guess Chrysler should advertise our vehicles perform horribly after 1000 miles by design. Lemon law process started. Never ever trust this company to honor warranties. They have the longest warranty on trucks because they dont honor it.
Published: May 16, 2015
anthony of Flanders , NJ
Source: consumeraffairs.com


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