Buick
Buick

Buick

Buick is a division of the American automobile manufacturer General Motors. Started by automotive pioneer David Dunbar Buick, it was among the first American marques of automobiles, and was the company that established General Motors in 1908.





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Buick


Product Reviews:

I owned a 2010 Buick Lacrosse Touring with less than 55,000 miles that was
I owned a 2010 Buick Lacrosse Touring with less than 55,000 miles that was diagnosed as having a serious lower engine problem and malfunctioning transmission by a GMC/Buick dealership here in St Louis, MO. All but $1000 of the $4000 repair bill was covered by the 5 year drivetrain warranty. So I sold it at a big loss and found a 2012 Lacrosse Touring with low miles because my wife insisted on buying an American car. Guess what people, same problem. Bad engine and transmission. My engine sounds like its ready to quit any minute and my transmission revs up to 1500 RPMs to shift gears. Its my experience and opinion that the Buick company officers should be held accountable for blatant fraud.
Published: May 16, 2016
Marshall of Chesterfield, MO
Source: consumeraffairs.com

Its a great car and I felt its safe, too. I LOVE to show it off as well and
Its a great car and I felt its safe, too. I LOVE to show it off as well and all my friends and family like to look at it and they say they want that car too. There are lot of features like the cool seats and the doors. Maybe if I can, I might add some new ones, too, like a talking phone but I might as install a car gps. Its really cool and fun neat car to have. You can fit more than five people in it and thats really cool because sometimes I have more than three people who want to ride with me.
Published: February 10, 2017
Melissa of Chicago Heights, IL
Source: consumeraffairs.com

They mostly have big cars. I like big cars but a few smaller vehicles would
They mostly have big cars. I like big cars but a few smaller vehicles would be really good to choose from. Other than that I like the car. I really do like the overall big professional look. It looks nice and I feel it runs well too, includes a ton of features as well. High passenger capacity and good storage for groceries, and I think its really good for traveling far and Im really satisfied. Its awesome that I can hold so much.
Published: February 4, 2017
Eason of Westerly, RI
Source: consumeraffairs.com

I purchased a brand new 2016 Buick Encore end of August. I had issues with
I purchased a brand new 2016 Buick Encore end of August. I had issues with the car when driving under 40 mph where it would appear to cut out or shift hard. I had researched and found where other people had the issue and it went away a few thousand miles. Then in November at 3500 miles, it happened going down the highway at 50 mph and threw me forward in the car. Then once coming to a stop, I was unable to move in reverse, it made an awful sound and would not move. It would still go in drive but again cut out heavily. The car was towed to the dealer for repair.I am now told that the tool needed to repair my transmission was just ordered last week, over two weeks of having my car, that the tool would not be received until the end of December or first part of January. I am disappointed that GM would not approve for a complete transmission replacement as opposed to repair. I purchased the car loaded with every feature and I am most upset how long I am being deprived from the car.
Published: December 8, 2016
Diane of Lamar, CO
Source: consumeraffairs.com

I really enjoyed all of the variety of cars that were available to me. Not
I really enjoyed all of the variety of cars that were available to me. Not only are there different companies of cars but Buick always seemed right. They have many kinds of cars that will fit any different lifestyle. Im always amazed how many compliments I get on my Buick. It looks so snappy and elegant. I like all of the features like the sunroof and the seat warming because it makes me feel superior. It was really great that I was able to choose what I wanted from the car. I am planning on having a bigish family. I wanted to have enough room in my new car to be able to grow into. And I think that Buicks passenger capacity is just right for me.
Published: March 23, 2017
Allissa of Decorah, IA
Source: consumeraffairs.com

Ive had nothing but problems with my 2015 Buick Encore. Radio crackles, pai
Ive had nothing but problems with my 2015 Buick Encore. Radio crackles, paint is flaking, seats are impossible to get clean, and now the turbo charger needs replaced. I will never buy another Buick again.
Published: April 19, 2019
Barbara of Cuyahoga Falls, OH
Source: consumeraffairs.com

I really love the car. The gas mileage is the absolute best. The absolute g
I really love the car. The gas mileage is the absolute best. The absolute great dynamics of the whole car is my overall experience with the car model. It is the best car I have ever purchased and I plan on purchasing the same type of car next time.
Published: June 27, 2018
Della of Saraland, AL
Source: consumeraffairs.com

Buick offers a variety of sleek yet safe luxury vehicles that are guarantee
Buick offers a variety of sleek yet safe luxury vehicles that are guaranteed to leave you with leg room and trunk space, even in the smallest sedans. This car can hold up to six people comfortably because there is a secret seat between the driver and the passenger. You could fit three car seats in the back, though it would leave you limited room for diaper bags. This car has a modern design that is not too flashy. It is equipped with radio and cruise controls on the steering wheel, so you never have to take your eyes off the road, and a day/night sensor for the rear view mirror so that glare is less of a problem. You can upgrade and customize to include a moonroof, driver memory key sets, and a variety of other comfort features including radio and interior fabric, as well as screens and gps.
Published: February 10, 2017
Katie of Leominster, MA
Source: consumeraffairs.com

I have owned and driven Buicks most of my life (77 years old), I have had m
I have owned and driven Buicks most of my life (77 years old), I have had more problems with my present car, 2008 Buick Lucerne, than all of my other Buicks combined. I had problems with lane departure system twice, door lock twice, recall and disconnection of heated washer system, door handle came loose and almost lost it, rear window wont operate, lane departure system started working once in a while and then stopped working at all. I have always believed in buying American, but I dont think I can buy another Buick. I bought this car at Everett Buick GMC in Bryant, AR. The VIN # is **.
Published: June 27, 2012
Charles of Malvern, AR
Source: consumeraffairs.com

I bought a Buick Century from my parents a couple of years ago. It was in t
I bought a Buick Century from my parents a couple of years ago. It was in tremendous condition, spotless. But in that period of time, the following has happened: The plastic gaskets GM uses in their vehicles deteriorated causing a major repair, the power windows failed, the catalytic converter went twice, I am told the anti-freeze used in these vehicles is faulty and is slowly eating away at the interior of the rubber hoses causing a horrible sludge problem in the radiator. And if all that isnt costly enough, the paint is literally falling off my beautiful car. Buick of course will do nothing, everything is out of warranty. I miss my Toyota vehicles that I easily got 200,000+ miles on with none of these horrible issues. I would never recommend or purchase a GM vehicle again. What a piece of **.
Published: August 27, 2011
Gary of Cuyahoga Falls, OH
Source: consumeraffairs.com

I bought my 2002 Buick Rendezvous in 2006. It had 43,000 miles on it. Not b
I bought my 2002 Buick Rendezvous in 2006. It had 43,000 miles on it. Not bad for a four-year-old car, or so I thought. The guy who sold it to me said it was their second car and did not use it much. I later think that he did not use it because it is not worth it! Within a month of purchasing the car, the drivers side window went out. I had that replaced, no biggie, I understand there are costs with cars. Then a year later, the air conditioner went out. I live in California and with temps over 100 degrees in the summer, my small children and I need air. The repair was just under $1,000. That repair lasted a year and a half. The air went out again. However, shortly after the air went out, so did the engine! To have the heads replaced, it was $3,500. I contacted Buick directly at that time and got the Oh, well, sorry you are having problems, but thats not our problem response. In paying for the engine work, I could not afford the work on the air again. So, I have been without air and just try to drive as little as possible when it gets hot outside.I get my regular oil changes and took it in for that last week and was told I have an oil leak now. There goes another $500 dollars. Well, that is what they quoted me. I need a few weeks to come up with the extra cash. But once they get under the hood, we will see how much more they find. If I could stop paying for repairs long enough to save a little money, I would definitely be using it for a down payment on a non GM vehicle! But GM has made it practically impossible. I have since read about recalls that Buick has had over the years on this car. However, I have never been contacted over a single one of them! The car is now 10 years old and only has 112,000 miles on it. The reason, because it spends more time broken than it does running. Highly unhappy with Buick, I will never buy one again and will make sure my children do not either!
Published: February 24, 2012
Leslie of Lodi, CA
Source: consumeraffairs.com

They offer a wide variety of options for cars and SUVs and even on the same
They offer a wide variety of options for cars and SUVs and even on the same models the options the cars come with vary vastly! Many dealerships carry this brand in both new and used so you are able to choose where you want to buy your car while still having options. I own a 2010 Buick Regal that is gray with leather interior. It came with navigation and xm radio. It gets great gas mileage while still looking classy and modern. You are able to add custom rims and tint to make it your own as well as navigation and DVD capabilities. Heated seats are also an awesome customizable option. The back seat in this car is big making it easy to easily fit 3 people comfortable or even 3 car seats without issue. This is really great for a smaller car! You can fit 5 comfortably in the car. It also has a large trunk to make traveling an easy and enjoyable experience.
Published: February 16, 2017
Elizabeth of West Warwick, RI
Source: consumeraffairs.com

The vehicle was approaching 95,000 km and I wanted to replace the spark plu
The vehicle was approaching 95,000 km and I wanted to replace the spark plugs. I usually do this myself. I determined that the motor required rotation to access the rear plugs. I disconnect the motor mounts and crank over the motor with a crowbar. I spent $350.00 dollars for 6 spark plugs qualified my next vehicle to be rear wheel drive with the motor placed in the position that Jesus Christ intended motors to be. Probably a Chrysler 300 and GM can kiss my ***. They lost a lifelong customer.
Published: January 28, 2012
Donegan of Ottawa, ON
Source: consumeraffairs.com

I was in search of a good sized SUV and decided on the Buick Encore. Perfec
I was in search of a good sized SUV and decided on the Buick Encore. Perfect size for what I wanted and needed. Good on gas and a comfortable ride. I live in a cold weather state and the option of heated seat and steering wheel made this choice simple for me. It offered ample leg room as well as comfortable seat belt fitting. Since this was my first time actually purchasing a car I went with various updates. I picked forward collision alert, Bose surround system, lane departure warning, rear vision camera, memory seat, and remote vehicle starter. I am single but I have more than enough room to fit my nieces, nephews, and younger cousins. It does not seem like it from the outside but the interior is very roomy which adds to a comfortable fit for all.
Published: February 16, 2017
Toison of Sterling Heights, MI
Source: consumeraffairs.com

Buick comes pretty much standard with all that comes on ANY new car in this
Buick comes pretty much standard with all that comes on ANY new car in this day and age. Electronic locks and windows, sleek, almost space time looking, nice four tires and rims, four-door sedan model with boot assist trunk for when your hands are full, looks incredible and we love it. There was plenty of room for 3 adults in back or 2 full-size car seats or boosters plus room in the middle for a third passenger.
Published: March 25, 2017
Tasha of Charleston, WV
Source: consumeraffairs.com

There are so many models to choose from. Whether you have a family, are a c
There are so many models to choose from. Whether you have a family, are a couple or single, you are sure to find one that fits your lifestyle. My Buick Regal has four door with keyless entry, power windows, super great air conditioning and heat. Extremely quiet ride. The factory radio even sounded wonderful and I upgraded it which was excellent. I also had special rims and chrome put on the car. I also was able to custom order the color of upholstery I wanted. You had choices of that as well. Leather or cloth. And had I wanted, I could have had the console different. I also added Bluetooth so I could talk hands free. My Regal was very spacious. I sat the oldest upfront and had a car seat and my 2 daughters in the back. They were able to sit comfortably, with plenty of room, which is very important to keep fights from occurring.
Published: February 6, 2017
Tammy of Atlanta, GA
Source: consumeraffairs.com

I received a letter from Buick saying that the timing chain on my 2011 Rega
I received a letter from Buick saying that the timing chain on my 2011 Regal could break causing engine damage (Really?). They said I should not take it to the dealership and they would not do anything about it until it broke, so they extended the warranty on the engine. If I am on the interstate doing 70 mph and the chain breaks, the engine stops and I lose steering. That is a really comforting thought. I could get killed or even worse. How long have they been making timing chains? Do they not test components any more? Buick is supposed to be a quality vehicle. What has happened to GM? When I contacted Buick, they were very sympathetic and said they were sorry and hoped nothing happened. Me too.
Published: March 14, 2014
Gerald of Dillon, SC
Source: consumeraffairs.com

There are many choices from compact to spacious, simple, and also luxury. T
There are many choices from compact to spacious, simple, and also luxury. The Encore represents a large, but not clunky, SUV, while the Envision is smaller and offering a wide variety of luxury features. Ive enjoyed everything I need and the newer vehicles have a wide variety of features that Id look forward to in the future, such as a wifi hotspot, phone integration, and auto start/stop. When purchasing, the variety of options is extensive, from a basic model, to adding AWD, leather seating, collision alerting, adjustable seats, and a premium sound system. The car has grown with me, and in the future, Ill be able to upgrade to a larger vehicle with all of the same benefits. Legroom is excellent overall!
Published: March 12, 2017
Ed of Albany, NY
Source: consumeraffairs.com

My Buick Lucerne is a great car. Large enough, sturdy, much better on gas t
My Buick Lucerne is a great car. Large enough, sturdy, much better on gas than I anticipated, and a very comfortable ride. Its actually a 2006 that had decent mileage and a great price when I bought it. It had been years since I had driven a Buick and now I remember why I always liked them.
Published: December 14, 2019
Beverly of Akron, NY
Source: consumeraffairs.com

Buick has always had a shape with the way the cars body lines are and the i
Buick has always had a shape with the way the cars body lines are and the interior is a lot of the same as well with them all and they all have the same steering. Its a older car but still my favorite and includes bluetooth radio and remote for the radio as well. It also includes sunroof and bigger engine a 455 big block. You can add a lot of things to the cars. They have a lot customizable features and can even change the sunroof style. 4 people is good enough. Its a family car. It can do anything you need to do with your average size family and has somewhat good gas mileage as well.
Published: February 11, 2017
Scott of Green Bay, WI
Source: consumeraffairs.com

My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car
My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car is really attractive (on the surface) but has been a nightmare of mechanical and technical issues since the first day. On the day I picked it up it was raining really heavily and the windshield kept fogging up so badly that I couldnt see where I was going. Come to find out there was a recall on this, but the dealer didnt fix it before delivering the car. Within a week the drivers seat started to make this loud squeaking sound whenever I drove around a corner. After a half dozen attempts the seat has still never been fixed. Then the engine light started coming one every few weeks. This was supposed to be because of some software issue, but everything they fixed it never lasted and a few weeks later the light was back on. After 4 trips to the dealer it was finally resolved... I think. The transmission slips whenever I take off going up a hill, the front end has never been aligned correctly and the car drifts to the left, the paint is peeling off the rear bumper sensors, the transmissions makes a whining sound every time it shifts from 3rd to 4th gear and the list goes on and on. The dealer has been completely worthless in trying to fix any of these issues. Buick sent their regional manager down to my dealer to tell me the drivers seat squeaks because Im too fat. I weigh 195lbs which is not skinny, but Ive seen the other people who drive Buicks and they are not skinny either. Buicks customer service line has been completely worthless as well. Their solution was to offer me free oil changes for the life of my car... Wow! How about standing behind the car and fixing the problems? Ive been a lifelong GM customer (mostly Chevrolet) but have to say after this experience I dont think Ill make that mistake again.
Published: August 28, 2013
John of Wyomissing, PA
Source: consumeraffairs.com

For the past 8 months, I have only been able to drive my Buick for 2 weeks
For the past 8 months, I have only been able to drive my Buick for 2 weeks at a time without having serious issues. The engine light will come on and I get the following error messages: reduced engine power, max speed 32 mph, traction control off, service StabiliTrak. The first time this happened, I was on the interstate driving 75 mph! Since the end of July, I have had my car in for service multiple times at several different service centers. It has now been at Todd Wenzel Dealership in Davison, MI since January 6th (today is March 22nd), with no diagnosis. Today I was told they cannot diagnose it until the vehicle gets worse and that I should drive it until another symptom develops! They said since they cannot replicate the problem, they dont deem the car unsafe to drive.I have kept records that detail the issues I have been having and the attempts that have been made to fix it. If I did not still owe $12,000 I would have gotten rid of this car by now. I have been told: Total customer satisfaction is important at Buick. If this is truly the case, then Buick/GM should step up and make this right: either figure out the problem and fix it, or give me a replacement vehicle worth what I still owe. This is just not ok and I am at my wits end.
Published: March 22, 2021
Anna of Lapeer, MI
Source: consumeraffairs.com

2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV.
2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV. 2014. Front end has a WOBBLE at 12-15 mph that shakes the steering wheel in my hand. Taken in 5 time for this issue. WAS TOLD is a CHARACTERISTIC of the NEW car. The TRANSMISSION was deemed to have an internal leak and the INPUT OUTPUT SENSOR needed to be replace, still has WOBBLE, have a claim with GM. Dealer that sold it to me will not help me. GM will not replace the vehicle with another nor take this one back. Driver seat squeaked horrible, took in 5 times for them to repair, left car seat in disrepair. Heater in driver leather seat was all busted - had to replace. Heated seats not working, took back again for repair 2 times. Heated steering wheel not working, took back again for repair. A/C unit inconsistent temperature, blowing hot on one side ice cold the other, both set at same temp!! Would not fix, stated was not reproducible. Blower motor VERY loud with or without A/C unit operating, taking back again today!!!
Published: March 19, 2015
Meredith of Manchester, NH
Source: consumeraffairs.com

I purchased my 2012 Buick Verano when Buick introduced the new series in 20
I purchased my 2012 Buick Verano when Buick introduced the new series in 2012. It was fairly loaded with many options and I have to say I thoroughly enjoyed that car. However I did have several manufacturer issues. In the first 2 years I had to 1. Force dealership to replace windshield because there was literally a full hand print within the windshield (during manufacturing someone touched either the glass or the safety plastic thats inside before glass was finished or fused together. It was right in my line of sight. Dealership went round and round finally they admitted they could see the issue and agreed to replace under warranty. 2. Rear window replaced. A strip in the heating element stopped working. Dealership had nerve to ask me if I could live with it... REALLY?? Its unset warranty of course I want it replaced. The factory paint job was sub par. I didnt realize it at first but it became obvious quickly. The bottom part of rear wheel wells behind where you catch ask the runoff and splash from tires started fading right away. Hood, bumper, roof all chipped way too easily... Regardless of these things I loved the Verano. It was totaled in an accident in 2015. I immediately bought a 2015 Verano. This one was way better, loved the build in wifi/ 4G LTE. It also came with advanced safety features and improved touchscreen infotainment.Only had 1 flaw that I didnt even realize. When I had it at a different dealership for oil change, I was going to buy touch up paint. The service manager was looking at my car and noticed few spots not quite right. Turned out after they flew someone from their GM headquarters out to Portland Oregon. He confirmed that my car was one of a select batch that had defective paint jobs. So they put me in a loaner for almost 3 weeks and my Verano had to be completely repainted. Since they contract that out, I was lucky enough to get a way better paint job than manufacturer. So as of just 2 months ago I finally got the car I always wanted but its usually way too expensive for my taste lol. I saw a 2014 Buick LaCrosse fully loaded and a premium pearl diamond paint job heads up display. This car was $47, 000 brand new. It was a one owner lease and had incredibly low miles on it. It still looked and smelled new. They were selling it for $21.000. I didnt hesitate I knew it wouldnt last long.. So far Im in heaven with my LaCrosse. I really cant find anything wrong with it. Its powerful, very quiet, feels sporty as well as elegant and comfortable... FINGERS CROSSED! So, obviously Ive had opportunity to change brands but I really do like Buick. I had never driven or owned one before 2012. Unless Buick introduces another great model I really want. I may most likely change to a different look and feel. I hope this helps anyone with questions or doubts.
Published: February 16, 2018
Ernie of Vancouver, WA
Source: consumeraffairs.com

I purchased a 2018 Regal TourX in August of 2018. On December 8th while par
I purchased a 2018 Regal TourX in August of 2018. On December 8th while parked the car was hit from behind. My hatch was damaged. That week the dealership requested parts. We received a call from the dealership stating that A new hatch was not available and there was no known date for delivery of the part. They asked if I wanted to have them bump out the dents and do a body and paint repair. I said no, it was a brand new car. I wanted the new part. I didn’t want to deal with corrosion down the road.The first of January the dealership called and suggested we escalate our problem to Buick Customer Service. We did. It took 2 weeks to speak to someone at customer service. She stated she would called me back within 3 business days. She didn’t. After 5 days I started calling her. I could not reach her. I left several messages over the next week and finally heard from a ‘Senior Care representative. She took the details again and said she would call me back in two days. She did not. After 3 I started calling her and leaving messages. I finally spoke with her after a few days and told her that I wanted to talk with someone higher up the chain than her. She said I could not speak with that person directly but she could. She said she would speak to him and then follow up with me within two business days. She did not. I called her and left messages. I finally spoke to her yesterday and she had this follow up information for me: the Manager she spoke with said I had been offered a repair at the dealership that was adequate and I chose not to take it. Because of that and the fact that this is not a warranty issue it’s not a high priority for Buick and they would not release a part from production for the repair. The part is on backorder indefinitely. We’ve owned 7 Buicks in the course of our marriage as well as 5 Pontiacs and a few Chevys. We build vehicles for the emergency rescue vehicle market. I can not imagine delivering a message like that to any customer. Buick, I am so disappointed in you.
Published: February 16, 2019
Kathy of Stillwater, MN
Source: consumeraffairs.com

We bought our 2013 Buick Regal brand new from Castle Buick in North Riversi
We bought our 2013 Buick Regal brand new from Castle Buick in North Riverside IL. We purchased the car thinking the 4 cyl. engine would be more economical than our Chevy V6 cyl. Impala. The Buick 4 cyl. has yet to come even close to the E.P.A. mileage ratings and after 60000 miles still cant touch the overall mileage of the Impala V6. At 32000 miles we had to replace right rear wheel bearings and a engine pulley that turns the pumps. Which the dealer Castle Buick replaced under warranty. Then a few thousand miles later the wheel bearing went out again. The dealer replaced the bearing for real this time under warranty. Now 69000 miles the engine pulley went out again and the dealer claims its out of Warranty even for the one they replaced at 36000 miles 20 months later and charged us $443.00. Very disappointed in the Buick Regal and Castle Buick. Ill think twice about another Buick. Honda here I come.
Published: August 18, 2016
adam of Spring Grove, IL
Source: consumeraffairs.com

Car stalls and the crash light suddenly goes off, but Ive not crashed.
Car stalls and the crash light suddenly goes off, but Ive not crashed.
Published: June 5, 2014
Maureen of West Chicago, IL
Source: consumeraffairs.com

I am driving a 1992 Buick that is undoubtedly one of the finest cars ever m
I am driving a 1992 Buick that is undoubtedly one of the finest cars ever made in America. My older brother, an engineer, worked for GM for many years. Hes the source of some of my information, the fact that with proper preventive maintenance, this vehicle is as powerful today as it was when it was produced.
Published: November 19, 2021
Chas. of Murphysboro, IL
Source: consumeraffairs.com

At 87,600 miles the wave plate for the transmission in my 2008 Enclave is g
At 87,600 miles the wave plate for the transmission in my 2008 Enclave is gone; $3800 to rebuild, $5400 to replace. Apparently the wave plate is a consistent issue with many of the GM products. GM should take responsibility for this faulty part and issue a recall. After the local dealership quoted me the price, I call GM corporate to complain. There are thousands of complaints on the 2008/2009 Enclave on several blogs & forums. GM took my complaint and contacted the local dealership and came back with - 30% off the rebuild with 12 month/12,000 mile warranty. Please note the rebuild will ONLY replace the broken parts. All the other OLD parts will not placed back in.
Published: December 22, 2014
Kirk of Memphis, TN
Source: consumeraffairs.com

I was waiting at a signal in my 2015 Buick Enclave, I heard a loud boom. I
I was waiting at a signal in my 2015 Buick Enclave, I heard a loud boom. I looked thru the rear view mirror as I heard the sound of the glass shattering then it exploded. The glass exploded into my car, landing on the front seat, mid row seat and on the dashboard. The lady behind me witnessed the whole thing. She said nothing hit my car window as we looked for signs of anything on the ground and in the car. Im so thankful my children (who love the third row) were not in the car.
Published: March 27, 2016
C. of Palmdale, CA
Source: consumeraffairs.com

I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now
I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now been in the shop for 5 months with airbag problems and Buick can not give me a date of when the part will be shipped and my car repaired. Every week the advisor said she can not give a date and no updates. I have only driven my new car for four months, Im still making the high payments, paying the insurance etc. I ask them to buy the car back and they refused. I would never recommend Buick and they do not care about their customers.
Published: December 23, 2020
Paula of Clinton, TN
Source: consumeraffairs.com

Buick is the only vehicle we trust. I like my Buick Century custom. Its a g
Buick is the only vehicle we trust. I like my Buick Century custom. Its a great family vehicle and very perfect for my family. It has big trunk space great for a stroller or wheelchair. Its very spacious. It has a lot of foot space and arm space. The kids have a decent amount of arm space so you dont have to worry about them hitting each other. It also has child locks on both back doors and it rides smooth. Buick has amazing looks to it with its pearly white paint. Its a comfy ride and my kids love it and so does my husband. The car was given to us for a baby shower gift and we love it. Buick can do anything to this vehicle. They can personalize anything you want from paint jobs to new speakers and radio. From rims, tires, steering wheels and led lights to basically anything. If you ask they will do it.
Published: March 18, 2017
Brooke of Lafayette, CA
Source: consumeraffairs.com

I purchased this brand new 2019 TourX and drove it home in March of 2019. W
I purchased this brand new 2019 TourX and drove it home in March of 2019. Within a month I notice the paint job was not holding up. I don’t live on a dirt road, but saw many stone chips. The dealership ended up repainting the hood. I’m really concerned about the topcoat on this vehicle. My paint is actually stained from a maple trees droppings. This was in a small but high traffic road where street parking is the parking of choice. I have never had anything like this happen. I’ll be going back to the dealership to see what their explanation might be on this. Has anyone else dealt with this paint job disappointment? Thanks.
Published: August 25, 2019
Jen of Grand Rapids, MI
Source: consumeraffairs.com

I dont know how well those guys have road tested the 2011 Lacrosse v6 with
I dont know how well those guys have road tested the 2011 Lacrosse v6 with the 18 wheels before they put it into production, but I can tell you they did not do a good job. I am one of the unlucky owners of the 2011 Lacrosse and I am completely disappointed with this supposed luxury vehicle. The main culprit is the terrible road noise coming from the wheels. On any surface that is slightly rougher than completely smooth asphalt, the noise is very excessive. We compared the road noise with a 2002 very used Nissan Altima and found noise in the Lacrosse to be much worse. Especially on any metal junctions, such as the bridges and overpasses, and on rough cement or asphalt surfaces, the tires sound as though someone was hitting the vehicle with a hammer on the metal joints and there is that overwhelming low frequency noise like a plane flying in close proximity on gravel and other rough surfaces. The tire noise is the same on all the 2011 Lacrosses with the 18 rims. The other problem is the exhaust. The two mufflers sound like a boom box at very low rpms. We plugged one up to test where the noise comes from and found the car 50% quieter. Apparently the other muffler is just for the looks and does not serve the purpose that it was designed for; that is, muffling the noise. I did not have a chance to see if you did anything about the tire noise on the 2012 models, but I did see that they did something with the exhaust system. I am a dissatisfied owner and will most likely never buy any GM product again. I have contacted their customer service on multiple occasions, but to no avail. I only wanted them to put the17 wheels on, which are much better suited for this type of vehicle. I hope no one else gets fooled like me. I have read many reports by the owners on the web, I guess they must be deaf.
Published: December 21, 2011
Dariusz of Buffalo, ny
Source: consumeraffairs.com

I need a part replacement for an oil or transmission leak. Its not availabl
I need a part replacement for an oil or transmission leak. Its not available according to dealership and on back order...for over a week. While not a large leak, the possibility exists it may increase and prohibit further driving. Buick is a 2010 Lucerne and is also ready for a recall which was to be performed simultaneously. Is it possible a company as large as GM cannot ship said part immediately? Further, Jim **, Dealer of Orchard Park NY should return my calls and at least let me know of progress or lack thereof.
Published: February 3, 2012
Charles of Cheektowaga, NY
Source: consumeraffairs.com

This is a very smooth ride with little to no outside noise. I love the ster
This is a very smooth ride with little to no outside noise. I love the stereo with Boise speakers. The double moon roof is awesome. The heated and cooled seats with the heated steering wheel were what really sold me on it. It comes with plenty of leg room for my grandsons that are all tall basketball and football players. I have the Enclave with a 3rd row seat. It gets good gas mileage.
Published: November 4, 2021
Vicki of Prague, OK
Source: consumeraffairs.com

Buick Lesabre, Buick SUV, Buick LaCrosse are all mid to full-sized luxury v
Buick Lesabre, Buick SUV, Buick LaCrosse are all mid to full-sized luxury vehicles. V6 engine and considered an old lady car, but still a luxury vehicle with power everything. Priced high, but long lasting and very reliable. I bought my Buick used. Smooth ride, very comfortable, rides like a Cadillac, and has roomy interior which seats about 5 people tops.
Published: February 2, 2017
Rachelle of Osprey, FL
Source: consumeraffairs.com

There are several different models like hybrid and electric as well as gas.
There are several different models like hybrid and electric as well as gas. It has different colors and different styles that fit a range of personalities. The Buick is white with a nice silver trim with voice automated features, it is digital and it has mobile apps with wifi capabilities and power steering and its reasonable prices. You have the ability to customize your interior as well as the technology included you can add music apps navigation apps restaurant and even adding voice recognition. It has a lot of extra room for extra people to squeeze in and has the ability to pull cargo also a very roomy trunk space with folding seats.
Published: February 4, 2017
Carl of Atlanta, GA
Source: consumeraffairs.com

This car offers steering wheel volume control, electronic adjustable mirror
This car offers steering wheel volume control, electronic adjustable mirrors, leather seats, and plenty of leg room. I would recommend this LE Buick LE Sabre to family and friends. Its a good value for the money! Its a pretty casual looking car. Its beige, and isnt very flashy at all. It is roomy, and it would make a great family car. Overall, its an attractive looking ride! It can be upgraded and personalized, but really not all that much. Its pretty much what you see is what you get! It is a very spacious family car. Its leg/set room is its number one feature. It is great for people who are tall! Everyone is my family has long legs, so its a great fit!
Published: February 9, 2017
Bryan of Albuquerque, NM
Source: consumeraffairs.com

I never thought I would drive a Buick but after getting behind the wheel, t
I never thought I would drive a Buick but after getting behind the wheel, the rest is history! It floats when you drive, is super roomy, repairs have pretty much been maintenance and I cant believe how easily it maneuvers this vehicle cam turn on a dime! Over after driving and owning numerous different vehicles from Nissan, Toyota, and Dodge I have to say this one is my all time favorite.
Published: December 8, 2019
Corrie of Abbotsford, BC
Source: consumeraffairs.com

I purchased a 2013 Buick Enclave and had same issue in our GMC Acadia. Whil
I purchased a 2013 Buick Enclave and had same issue in our GMC Acadia. While backing up with camera in operation and then before going to drive there was a loud POPPING sound as if something had blown. The DVD ejected and display went off then reset itself... 4th time this issued happened. Took Buick to dealer and they gave me this Blank Dumb stare as if I was speaking a foreign language... Waiting for results. Not Happy. Its no wonder people are going to Honda And Toyota. Dealer was Expressway Chevy Mt. Vernon Indiana.. Customer service was Not Satisfactory... This is the 3rd vehicle I purchased from Mt Vernon and the Last...
Published: February 9, 2015
Brian of Evansville, IN
Source: consumeraffairs.com

It has been very reliable overall for the most part, and has served me quit
It has been very reliable overall for the most part, and has served me quite well since the initial purchase. The 2016 Buick Verano is quite comfortable and quiet, though it could benefit from more accessible power in the middle part of the RPM range, where it gets a little bit boggy.
Published: June 24, 2018
David of Morrisville, PA
Source: consumeraffairs.com

I had this vehicle 3 weeks only 27 miles on it when purchased. At time of p
I had this vehicle 3 weeks only 27 miles on it when purchased. At time of problem there was 1000 miles on car. Pulling onto Highway at highway speed vehicle began to shudder and lose power. Pull off Highway shut down engine waited 10 minutes. Try to start engine it would not start. At time of problem check engine get mechanical service and traction stabilizing lights were on. I am writing this review because I have read so far 6 similar complaints. Car is now at dealer and I am waiting to hear what they say.
Published: December 26, 2016
Anthony of Cincinnati, OH
Source: consumeraffairs.com

I own a 2009 Buick Lucerne and never had a problem with it. I have a friend
I own a 2009 Buick Lucerne and never had a problem with it. I have a friend with a 755i BMW and I would not trade even. I think that Buick has deserted a loyal following by deciding not to produce the Lucerne any longer. I also have a 2005 LeSabre, which I have never had a major problem with. Buick was so busy pushing the Lacrosse that the Lucerne was forgotten. The Lacrosse will never be the car that the Lucerne is. The next car that Ill buy will probably be a Chrysler 300.
Published: August 2, 2012
Frank of Houston, TX
Source: consumeraffairs.com

Buick offers a wide range of vehicles to suit every need, ranging from mid
Buick offers a wide range of vehicles to suit every need, ranging from mid to full sized sedans (Verano, Regal, and LaCrosse) to mid to full-sized SUVs (Encore, Envision, and Enclave). It even offers a convertible, the Cascada. You can easily build and customize your new Buick on the website. The prices and descriptions are well outlined, so you know exactly what you are getting. The images to the vehicle update in real time and you choose your options.The largest vehicle can easily accommodate seven passengers with room to spare. The Envision offers a roomy interior with a sleek, stylish look. It comes with standard AWD and a turbo-charged 4 hp engine. The vehicle offers a variety of cargo, exterior and interior color packages and interior cargo lining to prevent damage to the vehicle. It is all about interior comfort and style.
Published: March 17, 2017
Heather of Rockford, IL
Source: consumeraffairs.com

I have a 2010 Buick Enclave. It recently started having steering issues at
I have a 2010 Buick Enclave. It recently started having steering issues at low speeds. I took it to my local repair shop and recommended a rack assembly replacement. It did not fix the issue. I did some research and found that Buick has been problems with this issue. I took my car back to the repair shop and they looked and found that there was a special coverage adjustment for this. It extended the coverage for 10 years or 150,000 miles. They say they will pay for the expenses if they have already been done. I was told I was mailed a recall in 2014, which I did not. This was about the time I purchased the car used. The representative had my mailing address as MA not MS. Then said it was MS.Bottomline, they refuse to pay for it, saying my deadline was 2015 and I should have taken it to a dealer. I had no knowledge there was a recall (even though it had been in dealer earlier in year) and did not have issues until late 7/2016. If I did, why would I take it to a local repair shop. Guess the 10 year extension really does not mean the paper it is printed on. The local dealer would not even attempt to help with getting a refund, even though on page 14 it says they should help. Not please with the Buick family with my first Buick. Likely to be last due to this.
Published: August 10, 2016
John of Madison, MS
Source: consumeraffairs.com

My car is a small sedan 4 wheel drive with black paint and 35 miles per hou
My car is a small sedan 4 wheel drive with black paint and 35 miles per hours. It comes with little safety features. It is automatic with 35 miles per gallon which is hard to come by. It is part of the 100 series in 2014 but is better than most 2016 models.
Published: February 2, 2017
Jesse of Tacoma, WA
Source: consumeraffairs.com

I bought a 2006 Buick LaCrosse several years ago. Two weeks after purchase,
I bought a 2006 Buick LaCrosse several years ago. Two weeks after purchase, the check engine light came on. It would take at least two pages here to list ALL the problems Ive had with this car EVER SINCE!!! I have now spent over $5,000 on repairs, and as I write this, it is powering down, and the reservoir coolant keeps leaking... somewhere not visible!!! I dont have any more money to bring it to a Mechanic AGAIN!!! The last time I brought the car in for repairs was at Auto Select at 2128 Main St., Green Bay, WI. 54302 (phone: 920-465-3790.) I had to take out yet ANOTHER loan to pay them!!! ($1,600) If A & B Auto or GM doesnt make this right, I feel personally obligated to let every one of my Family and friends know how they do not stand behind vehicles!!
Published: April 21, 2015
Rosella of Gladstone, MI
Source: consumeraffairs.com

The Buick LeSabre was an affordable means of transportation and a comfortab
The Buick LeSabre was an affordable means of transportation and a comfortable riding car. It was a four door sedan, nothing more or less. It also has average looks and good gas mileage. I could not have asked for more at that time of purchase.
Published: March 15, 2017
Alan of Cleveland, OH
Source: consumeraffairs.com

I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began havi
I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began having electrical issues and as of this date has gone through 5 batteries. There have been numerous issues with computer sensors, air conditioning and overheating engine power. This vehicle has left my wife stranded on 2 occasions and on others it had to be towed to the dealership for repairs. I made Buick corp office aware of this ongoing issues back in 2013 and as of this date they advise that there is nothing they can do. Prior to the warranty expiring it experienced 1 cylinder failure and now after said warranty its experienced another cylinder failure. It only has 40k miles. This s the worst vehicle Ive ever owned. I will never purchase another GM product again. They do not stand behind their products. Buyer beware.
Published: February 10, 2017
gilbert of Los Angeles, CA
Source: consumeraffairs.com

I went to service my car for the ABS. They ran a diagnostic and told me it
I went to service my car for the ABS. They ran a diagnostic and told me it was my left front hub. The mechanic never checked it. I took it to a mechanic and ordered the front left part. Buick wanted to charge 400, my mechanic charged 280. They installed the part, but ABS was still on. I took it back and they checked my car and found out that it was the left rear hub that was completely damaged. I showed them the estimate from Buick and they told me to go there and ask for a reimbursement for a false diagnostic. They started throwing out words like speculate and cant confirm. I spoke to the General Manager and he was a complete sarcastic ** with a snooze you loose attitude. What the hell. Did I pay them for inaccurate information and a waste of my time?
Published: February 20, 2016
ixchel of Bangor , PA
Source: consumeraffairs.com

My Buick Lucerne is very roomy, modern and nice. The ride is smooth and it
My Buick Lucerne is very roomy, modern and nice. The ride is smooth and it has a display on the dash that keys you check air pressure, oil life, your estimated fuel mileage so you can plan your next fill up while on the road and other things that need checked regularly. However, its hard removing the car seats and the back seat just to get to the battery especially when you have small children that are still in car seats. But other than that, I like the heated seats and nice safety features such as an extra little mirror on the side mirrors so you can check your blind spot.
Published: June 20, 2018
Jennifer of Logan, OH
Source: consumeraffairs.com

I have a 2008 Buick Enclave. Has run well for the years I have had it. The
I have a 2008 Buick Enclave. Has run well for the years I have had it. The engine failed a week ago. 149KM $9K in repairs and GM will do nothing about this. Dont buy any GM product. A joke to say the least.
Published: January 12, 2017
Pat of St. Albert, AB
Source: consumeraffairs.com

I purchased a 2007 Buick Lucerne for my mother. The car has had some issues
I purchased a 2007 Buick Lucerne for my mother. The car has had some issues. I currently am deployed to Afghanistan. Now, the car is making noise from the transmission, a suspected plastic plate on the flex plate between the torque converter and flex plate. I have been told this may not be covered, even with a warranty. I am now on a limited budget and will be expected to pay about $2800.00 for another bad design. I am a mechanic in the Navy and find it hard to believe that a car with less than 55,000 miles should have this kind of trouble. I am asking for some help to correct this issue.
Published: April 16, 2012
David of Biloxi, MS
Source: consumeraffairs.com

Buick corporation and GM Corporation you guys have the nerve to send my a s
Buick corporation and GM Corporation you guys have the nerve to send my a survey asking my opinion of the service from my dealership. Well lets see. You guys have had my car almost as much as I have considering my car has been to the dealership 13 times and you all still cant seem to fix it. Hire people who know what they are doing. Buick corporation you guys are the biggest ** of all. Ive contacted you all twice concerning this car and you all have basically told me keep working with the dealership even after explaining your certified dealership cant seem to fix the issue. So I will say this. People stay away. This cars are junk. They will sell you a certified lemon. It will say certified car which is suppose to mean as good as any new car. It should really have stated certified lemon garbage rolling nightmare, POS that no one will ever fix because they dont know the issue. Do not contact Buick Corp because you will be wasting your time as they true just want you to keep bringing your car in replace parts that shouldnt need replacing and by time its all said and done you could have purchased a new car because by time you truly find the problem you will have spent more money fixing the rolling POS that they certified.
Published: October 19, 2019
Lena of Marrero, LA
Source: consumeraffairs.com

While Toyotas are excellent vehicles, my family has always been pretty loya
While Toyotas are excellent vehicles, my family has always been pretty loyal to the General Motors line of vehicles. This is the second Buick I have had, and if this one is as good as the first I had, Ill be driving it for a long time. Its a good looking car, and is extremely comfortable to ride in as a driver or passenger. The Lucerne has interior features that are what I use a lot, other than Bluetooth. I could do without that. The interior is leather, with wood accents. It also has the standard AM/FM radio with a CD player. Moreover I really enjoy the air conditioning, as I had no air conditioning in my 84 Camaro, other than windows and t-tops wide open. The body lines are nicely curved, and give a bit of a different flair to it than most others have. Overall, it drives beautifully, its really comfortable.
Published: June 17, 2018
Diane of Hutchinson, KS
Source: consumeraffairs.com

Been fighting Buick for 4 months to get them to reimburse me for known fuel
Been fighting Buick for 4 months to get them to reimburse me for known fuel system issues just because I didn’t take to Buick dealer (I don’t trust the Buick dealership in the town where the car wouldn’t start). Ridiculous how bad the communication has been! Family has been loyal Buick family for over 60 years but we will never own another Buick and we will discourage any family members or friends from ever purchasing a Buick!
Published: November 7, 2019
Barb of Wall Lake, IA
Source: consumeraffairs.com

Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North C
Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North Central Texas. In less than one year this vehicle has left me stranded twice. The second time the car failed, I was half way to the dealers shop. The car had to be towed the rest of the way. Timing chain issues and several codes flashed after vehicle was inspected. Dealer is now demanding proof of oil changes and attempting to back out of any warranty obligations. Purchasing a car on good faith and trusting GM to stand behind their products is a fools errand. No wonder the majority of folks in the US buy trusted and high quality Japanese automobiles. After repairs are made to my Lacrosse I fully intend to purchase a certified Toyota Avalon. Disgusted.
Published: September 13, 2014
elaine of Allen, TX
Source: consumeraffairs.com

I love my Buick. It has all luxury feature and bells and whistles. I love m
I love my Buick. It has all luxury feature and bells and whistles. I love my back up camera. The color and spaces is amazing, too. Plus having the automatic start in it is even better, especially in the winter months, as well as heated seats. Plus the second row bucket seats too. However, I wish it came with a DVD player and sunroom. Still, I would highly recommend the Buick Enclave to other people. My experience was a great one. Its a nice luxury spacious SUV.
Published: June 26, 2018
Tawanna of Buffalo Valley, TN
Source: consumeraffairs.com

We bought this vehicle in January 2016. 13 months after purchase the engine
We bought this vehicle in January 2016. 13 months after purchase the engine jumped time and the whole engine needed to be replaced to the tune of almost $10,000. Repairs are expensive on this vehicle.
Published: December 12, 2019
Catherine of Florissant, MO
Source: consumeraffairs.com

Buick drives well, good expansion, great CD Bluetooth stereo and speakers.
Buick drives well, good expansion, great CD Bluetooth stereo and speakers. I enjoy The ride. Gets great gas mileage. It has great color, plenty of room but not too big, it can fit 6 people comfortably. It has a small motor V6. I like the silver, red is beautiful. When backing up you have a beep if you get near anything. You will enjoy driving, you can talk and text without holding a phone theres a Bluetooth in this deer yet theres a place to hold your phone. The whole family can ride and enjoy comfortable and lush seating.
Published: March 14, 2017
Susie of West Columbia, SC
Source: consumeraffairs.com

I bought my car a year ago. Both interior door panels on right side are dam
I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!
Published: October 17, 2020
Tamiko of Las Vegas, NV
Source: consumeraffairs.com

I purchased a used 2006 Buick Lacrosse in August 2014. It had just under 32
I purchased a used 2006 Buick Lacrosse in August 2014. It had just under 32,000 miles on it. With so few miles on it I thought it would be like driving a new car. I took it for a very short test drive and bought it. What a mistake. All the lights on the dash go dim, off and on all the time. Also, this week in the space around the odometer I get the message ice. Also, with the heater and air conditioner, it pauses if you change the settings at all. Ive never had this happen with any car Ive ever owned. The comfort level of this Buick is terrible. When you go over a manhole cover, brick road, railroad track, or uneven pavement, you feel every little bump. I also dont like the fact that the windows are so much smaller than all my previous Buicks. If I were to ever need to crawl out of one it would be impossible as they sit much higher up than in the other Buicks Ive owned. When I am merging onto the highway I really have to punch the gas to get up to speed. With my Park Avenue and LeSabre I could just push a little harder on the gas and be at speed very quickly. The gas mileage on this car is also terrible. Im lucky to get 20 to 21 mpg in town and 26 to 27 on the highway. With the Park Avenue I got 26 to 28 in town and 38 on the highway. If you have any walking problems and lean against this car, you can hear the molding move. This car is like being in a tin can. This will be the last Buick I ever buy.
Published: November 19, 2014
Leslie of Wichita, KS
Source: consumeraffairs.com

I have owned my Rainier for 4 1/12 years and have recently had issues with
I have owned my Rainier for 4 1/12 years and have recently had issues with the air suspension system. As I drive or when it’s parked, the vehicles rear end drops, which causes headaches and stomach pain from the bouncing around as I drive. I have researched this issue and found numerous complaints with the same issue. I have taken very good care of the vehicle, and feel that Buick/GM should cover the costs of the repair, since this is a default/defect in the manufacturing of the vehicle and no fault of my own. I am paying a 450.00 monthly car payment that I feel is a LEMON, and I am very frustrated, embarrassed, and dismayed.
Published: April 6, 2014
April of Las Vegas, NV
Source: consumeraffairs.com

I contacted Nimnicht Buick-GMC about a pre-owned vehicle. After a week of e
I contacted Nimnicht Buick-GMC about a pre-owned vehicle. After a week of email correspondence, phone calls, and online credit applications, I went into the dealership. I only traveled this far away from home because I was advised via email and telephone that I was approved for a car loan with no money down. Once I arrived at the dealership, I was asked for a $500 down payment. I refused to do this as this was not what we had previously agreed upon. As with many auto dealerships, they told me what they thought I wanted to hear to get me to come in. I refuse to make the down payment because I felt I was totally misled for an entire week. Jason ** and Elizabeth ** were the individuals I dealt with. I went to a dealership less than a mile from my home and purchased the vehicle I desired. They will never receive any of my business and as many people as I can spread this to will be turned against them. They should not make a practice of lying to their customers as this is NOT good business.
Published: August 30, 2013
Cynthia of Jacksonville, FL
Source: consumeraffairs.com

My car is a nice SUV and it has Bluetooth blind spot and aux cord and back
My car is a nice SUV and it has Bluetooth blind spot and aux cord and back up cam. Its good on gas and roomy, comes with a sunroof and the staff knew exactly what I was looking for. The Color is nice and has chrome on the side mirror, the tag plate and dashboard. I had upgrades but strip seats in. I also asked them to put a cover in the trunk so I dont sharched and chrome on the wheels and tint on the windows. It is really nice to ride around in. I have a big family and we go on road trips and everyone is just fine in the car and there is a lot of head room and leg room and a lot of trunk space.
Published: January 31, 2017
Robert of Covington, GA
Source: consumeraffairs.com

When I scheduled a routine oil change, the service writer recommended chang
When I scheduled a routine oil change, the service writer recommended changing transmission fluid at 50000 miles. Three days after this was done, my transmission completely stopped. They persistently denied that the procedure caused the transmission failure or even that they should have seen the problem when doing the fluid work. They charged over 3600 for the new transmission on top of what I had already paid for the fluid. After I complained to GM about this, they contacted the dealers customer relations department. The decision was to refund half of the cost of the new transmission.The dealers representative said the refund was coming because I had been a good customer, still not admitting the obvious cause. The check was to be sent in about a week. Nearly three weeks have passed and no refund has been received. Please note this review concerns the above incident, not my overall satisfaction with my Buick. As far as I know, installation of the new transmission was successful.
Published: December 4, 2013
Judy of Kenosha, WI
Source: consumeraffairs.com

I purchased my 2021 Buick Encore on 7/29/21 with only a few miles on it. In
I purchased my 2021 Buick Encore on 7/29/21 with only a few miles on it. In less than 2 months, I have paint chipping off the hood of the vehicle. I went to the dealership who said that it must be rocks or maybe I hit something. I drove the same route to and from work for the last 3 years in my previous vehicle, a BMW 328i and never had problems like this. Also the last area that has begun chipping off started after the Encore was washed and while I was wiping the water off with a soft towel. The paint just began chipping off. The dealership stated to me on 9/22/21 that they werent sure if it would be covered under the warranty. Unbelievable! I chose to purchase a GM product due to my dad being a retired GM employee and my sister a 36-year employee of GM. If they do not do something about this issue, I will never purchase another GM product.
Published: September 23, 2021
Sheree of Ooltewah, TN
Source: consumeraffairs.com

Buick makes luxury sedans, suvs, and other vehicles. They are top of the li
Buick makes luxury sedans, suvs, and other vehicles. They are top of the line and I was very satisfied with my purchase. The car I own is an suv that has performed very well over the few years I have owned it. They offer automatic transmission, keyless entry, and push to start. I enjoyed their other features as well, such as power reclining seats and leather seats. You can purchase leather seating, and much more. I bought the 4G LTE Wifi which I use for business. It is very reliable and worth the extra money. They offer plenty of room and many ways to make extra space for added passengers. My sedan is very roomy and has no issues as far as space goes.
Published: March 23, 2017
Ethan of Cumming, GA
Source: consumeraffairs.com

My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is a
My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is all under warranty. Theyre replacing the engine and that took a few weeks for the Buick dealer to get because there were problems getting the correct engine from GM. Then, when they installed it, it had a wrong part. The dealer had been trying to get that part from GM for weeks but no idea when they will get it. The dealer asked me to help by calling Buick Customer Service to escalate the problem of getting parts to the dealer. I have left messages every other day for over a week now and twice requesting a Supervisor but I still havent received a response from Buick. My car has been at the dealer a month and a half now, I have no car, no loaner, and still no response from Buick customer care. I recommend choosing a car made by a different company because what good is a warranty when they cant get parts to fix your car and nobody cares enough to return a phone call. Not a good company.
Published: February 8, 2019
Larry of Rosalia, WA
Source: consumeraffairs.com

I have been very happy with my Buick Regal, however, it costs quite a bit t
I have been very happy with my Buick Regal, however, it costs quite a bit to have repairs done at the dealership.
Published: March 19, 2015
Sharon of Pasco, WA
Source: consumeraffairs.com

My mother bought this 2008 Buick Enclave CXL with every possible option for
My mother bought this 2008 Buick Enclave CXL with every possible option for $44,000. 75-year-old female driver only, always maintained, never abused. At 45K miles, she gave the car to me. 45-year-old male, perfect driving record, & preventative maintenance freak. At 48K miles, the transmission began slipping at various times & in various gears. Took it straight to dealer, the warranty was expired 6 months ago due to time, not mileage. The dealer charged me $212 to tell me the tranny was slipping (knew that). Said it would cost me $1,200 just to drop it & diagnose. Suggested I go with a GM rebuilt for $4,800. They said Buick would not help me with repairs or discount the parts, even with only 48K miles. I took it a couple blocks down the road for a $3,000 rebuilt tranny with a 1-year warranty. The bottom line is this was my last try with an American car. I have owned 10 vehicles: 4 Toyotas, 1 Nissan, 3 GM, and 2 Dodge. I still have 1 of the Toyotas with 94K miles & never a problem. I have never gotten to 75K on any of the American cars without major tranny or engine trouble. The opposite with the foreign brands, never any major trouble. Call it luck, I call it obvious & have finally learned my lesson. I will stay with Toyota for life.
Published: January 14, 2015
Bruce of Cypress, TX
Source: consumeraffairs.com

A friend bought a Buick LaCrosse with an extended warranty & after owni
A friend bought a Buick LaCrosse with an extended warranty & after owning this vehicle as a 2nd owner for only 4 months the check engine light came on. After retrieving the error codes which show that cylinders 1, 3 & 5 are misfiring she contacts the dealer who asks if this was the 1st time this has happened, to which she answers yes. The dealer then states that this is a common occurrence & that this GM 3.6 liter V6 engine misfires but not to the point of creating a mechanical issue. After doing some research I come to find out what appears to be plenty of reports/complaints of the exact issues (& plenty more) that shes having.The check engine light eventually goes off the following day just to come back on about a week later but this time causing the vehicle to completely shut off & losing the power steering while navigating a left turn onto a busy freeway on ramp. Once again its the same error codes so after advising her she contacts Buicks Customer Care 800 number to assist her getting this issue resolved. After being reassured by a supervisor she makes an appt to drop her car off & be placed in a loaner. On the day the car was dropped off no loaner was available until almost end of business day at which time shes told shell be charged another hour of diagnostic fees ($119) because after having the vehicle from 8am they were not able to diagnose the problem but do state that theyve discovered what appears to be rodent damage, yes rodent damage to a wire harness. What they dont realize is that I removed the top cover that protects the cylinders to inspect & take a few pictures prior to the vehicle being arranged for drop off. As a foot note the vehicle is parked in a garage in Goodyear, AZ every night where there is no rodent problem.She is now waiting to hear back from Yates Buick. The vehicle is also experiencing transmission issues (delay in shifting/jolting) as well as an odor from the AC unit, the driver seat doesnt always recognize one of the programmed memory settings & although the heated side mirrors function is turned off, when the vehicle is started through the remote start feature they turn on. This vehicle has 54,000 miles & is in great exterior condition. Hoping that GM (Buick) stands behind their name & brings the vehicle back to a reliable working condition that one would expect for the price one shells out. Stay tuned for the outcome.
Published: September 3, 2014
Johnny of Goodyear , AZ
Source: consumeraffairs.com

I purchased a 2010 Buick Lacrosse in July of 2010 and since I have bought i
I purchased a 2010 Buick Lacrosse in July of 2010 and since I have bought it I have spent over $5000.00 in repairs in addition to warranty repairs that were covered. My check engine light came on and I was given a list of codes that were causing the problem. I fixed all recommended issues, only to have the light come on again a day later. I was given the run around about how that one light controls hundreds of components and that the dealership would fix it. The next day I was given the bogus excuse that because the area where my tank was located had been dented that I needed to replace the fuel tank reservoir because that was causing the problem. I took my car to a non GM dealer and was told it was something going on with my engine. I took my car back only to be told that it was my timing chain after I raised all kinds of hell about the erroneous diagnostics. After that repair, maybe a month later my car starts overheating and I was told that it was my water pump and that was going to be an additional $1200! I am so sick of this car that it is pathetic! I thought about trading the car in towards the purchase of another but with all the invested money on repairs, I feel like Im losing! I would never buy another Buick. I own a Lexus and BMW and have never had these kinds of problems. I love the body style and luxury of the car but the mechanical issues are too much for me. It seems that the quality of these parts are sub-par and below industry standards, just listen out for all the recalls that GM lists every month seems like! Imagine the other numerous issues that get swept under the rug only to be footed by the consumers. GM will lose a lot of its potential customer base with these mechanical concerns because anyone that asks about the performance of my car gets an earful thats surely able to deter them from buying one!
Published: August 8, 2014
Octavia of Goose Creek, SC
Source: consumeraffairs.com

Buick has SUVs and pretty large cars. The newer ones are really lovely. Min
Buick has SUVs and pretty large cars. The newer ones are really lovely. Mine is a 2003 and its given me no trouble. I love the color of my Century- hunter green. I also like the design. Mine isnt very fancy but its comfortable. The seats make it feel like Im driving around a comfy couch. :) I like the leather interior too. Its big enough for me and my big dog and the trunk has space for everything! Its very roomy and theres a lot of space for everyone to move around. Leg room galore! I love it and would definitely buy another one.
Published: February 15, 2017
Tary of Worth, IL
Source: consumeraffairs.com

I my a 2015 Buick Enclave. Even though dealerships have asked me to trade i
I my a 2015 Buick Enclave. Even though dealerships have asked me to trade in for new model, she is such a beauty. Im gonna keep her as long as I can. She sits nicely in the road, which is to say that she owns her space. Her interior from interior night lighting to leather seats are wonderful. She is a big girl so it does take her a few seconds to hitch up her skirt for quick move, but when she does you know that she is gone. My husband gave her to me as a Valentines gift. What a WONDERFUL Valentines day present she has been. I go in the garage sometimes just to look at her and possible think of somewhere to take her. LOL
Published: December 6, 2019
Deborah of Douglasville, GA
Source: consumeraffairs.com

New Buick Verano owned only 2 months - When driving, an RPM hits 15. Starts
New Buick Verano owned only 2 months - When driving, an RPM hits 15. Starts to shake and makes noises. Also, just tonight driving home and all my light inside and outside turned off. Couldnt see to drive. Luckily there was room to pull off highway or possible accident. Restarted car and lights came back on! GM needs to step up and make these cars better or there will be a huge lawsuit.
Published: January 18, 2015
Kristy of Reading, PA
Source: consumeraffairs.com

My full review of this 2018 Buick Enclave Avenir is yet to be made as Ive o
My full review of this 2018 Buick Enclave Avenir is yet to be made as Ive only had it for a few weeks. However, to say Im completely satisfied out of the box that answer is a big NO. All the technology on this car can be quite confusing and to make that point try and call the OnStar service to find out about those things that are not clear in the manual and theyll put you on hold to go look in the manual. Really, their support people are poorly trained and somewhat useless when you call. No auto rain sensing windshield wipers which even the salesperson didnt know as he tried to convince me that we had them after Id called and had to turn them on and off in a rainstorm wed driven through. Connect 10 Bluetooth devices including your phone yet if youre using another device other than your phone, then your phone wont answer through the car. Hands free on the phone is one of the most important features a car can have for obvious safety reasons. Im still working out what I like and dislike about the car but with a car that costs you over $60,000 youd expect the simple things to be there and to work. On one last thing with Onstar, not sure whether they outsource it or not as have talked to a few who I cant even understand other than not being able to answer simple questions. Its a comfortable ride, quiet and great space when third row seats down but many other cars have that and the above problems not there. Just a bit disappointed.
Published: May 29, 2018
Peter of Rancho Mirage, CA
Source: consumeraffairs.com

Within two years of owning this vehicle (2014 Buick Verano) we noticed what
Within two years of owning this vehicle (2014 Buick Verano) we noticed what appeared to be paint looking dull on the hood, roof and trunk lid. The change was gradual and now there is no top coat left - did anyone else experience this with their Buicks? Our car is black. We do not live near the ocean.
Published: June 18, 2018
Jo of Plano, TX
Source: consumeraffairs.com

2012 Buick enclave lift gate housing lifted - Customer service told us that
2012 Buick enclave lift gate housing lifted - Customer service told us that it must be from ice. However it just started last week. Now the lift gate will not open. Gets stuck on the plastic trim on top of car. Does anyone have this trouble? They are saying its our cost and responsibility.
Published: June 27, 2014
Demise of Southampton, PA
Source: consumeraffairs.com

There is a wide variety of cars manufactured by Buick to suit everybodys ne
There is a wide variety of cars manufactured by Buick to suit everybodys needs. Some for safety, some for technology and some for sporty. I owned a Buick Lasabre as my first car and that thing lasted me over 10 years plus what it lasted the person I got it from. Buicks are durable, long lasting cars. Also, the appearance is just beautiful. Its sleek and smooth yet tough. Its sexy like a woman yet strong like a man. They have upgraded their safety features and their technology features. You can pretty much make your own car now, haha. The capacity is whatever you want it to be. All you have to do is tell them what you want in a car and consider it done.
Published: February 14, 2017
Heather of Flint, MI
Source: consumeraffairs.com

There are a variety of models such as the LaCrosse and another is a LeSabre
There are a variety of models such as the LaCrosse and another is a LeSabre but my car was a Skylark. It was a used car and my first car so I was happy to have it. It didnt have any dents or bangs in it, it ran good and the paint job on it was good, too. I only have one kid, so there was always room, a nice back seat and it was quite roomy. I think all Buicks have nice roomy cars and can hold as many as 6 people. But it was stolen so I really didnt get a chance to update it.
Published: February 20, 2017
Rhonda of Saint Paul, MN
Source: consumeraffairs.com

Buick has different interior size of engines, choice of fabric for seats, c
Buick has different interior size of engines, choice of fabric for seats, choice of tires and rim size. There are different ways to purchase and will also offer different warranty packages. They also offer different kinds of sound systems that can be upgraded. Can also upgrade the power of the engine and cylinder size. Will give you braking safety features and anti lock brakes. It has security glass and larger tires. It also has an aerodynamic body and has more room for legs and height room for larger people inside the cabin. It also has trunk space and child seating and plenty of room to move around a little. Can hold six people without sitting on each others lap.
Published: February 18, 2017
Mike of Englewood, NJ
Source: consumeraffairs.com

The Buick Envision is a joy to drive. It fits the bill for the car being no
The Buick Envision is a joy to drive. It fits the bill for the car being not to small but not too big. Its peppy and very maneuverable. Styling is great, comfortable inside and great interior finishes. Pricing is right in-line with this type of vehicle. Long trips are a joy when driving this car on the highway. Its a great vehicle for young and old alike. You will not go wrong if you are lucky enough to purchase this vehicle.
Published: December 11, 2019
Tom of Granger, Ind
Source: consumeraffairs.com

The car has enough space and enough room. The passenger side is very comfor
The car has enough space and enough room. The passenger side is very comfortable, easy access to get in and out. No trouble with leg room and very relaxing. It rides smoothly and offers phone space and phone cord. The appearance is pretty, in a pretty beige color, and looks as if it was brand new and in good condition. No distinctive scratches or marks on the car. The color is shiny, and the inside has a very nice, good looking interior. The upgrades are nice since my stepfather did some of his own work and contributed to the car to see if anything needs to be done or worked on, which is a good thing.
Published: February 21, 2017
Chevon of Saint Louis, MO
Source: consumeraffairs.com

I purchased a 2014 Lacrosse and was told the number 2 package would ride be
I purchased a 2014 Lacrosse and was told the number 2 package would ride better, so I purchased it. The thing rides like a lumber wagon. Unless you want a ruff riding vehicle stay away from this package. Customer service offered little to no help, referred me back to the dealer, and they had very few ideas to improve the ride and never offered me any compensation. So far I have spent about $1700.00 to fix the problem. I dont know if the customer service people know anything about fixing a problem like this? You would think someone in the company would know what to do!
Published: October 26, 2014
Vern of Waconia, MN
Source: consumeraffairs.com

This 2010 Buick Enclave CXL has been a problem from start, its had the stee
This 2010 Buick Enclave CXL has been a problem from start, its had the steering system changed, the front end changed, water pump, thermostat, wiper motor, ignition key security system failed, motor mounts, the A/C went out, navigation failed, radiator and fans replaced, etc. I have had more problems with this vehicle in 6 years than I did with a 12 year old Infiniti. And its still not working right, thats why I went out and purchased another Infiniti, I was going to buy another GM Yukon Denali but not after going through so much headaches. And recently I have the engine idle is working rough almost stalling, warning that engine power has been reduced, and the other day the engine would not shut off after taking key out of ignition, its like if it were possessed. This is a definition of lemon. Wont recommend this vehicle to anyone.
Published: August 11, 2016
Serafin of Miami, FL
Source: consumeraffairs.com

Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen
Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen display. Cant see out back due to glare, fog or general distortion. This could be dangerous! I went to my Buick dealer, he took out another 2016 Encore to compare the camera. Same effect, blurry on second Encore. Appears problem is in camera lens. I tried adjusting the contrast, dark, light on the dash display switch. No effect except darker, blurry. Dealer had no remedy. I just traded in a 2013 GMC Terrain, and received a recall notice from GMC concerning the backup camera with interlink radio. There is a new software patch for the terrain. Perhaps there is a new software for the Buick Encore??? Any advice, fix??
Published: January 23, 2016
Lawrence of Hudson, FL
Source: consumeraffairs.com

Buick offers a wide variety of vehicles including sports utility and full s
Buick offers a wide variety of vehicles including sports utility and full size sedan with a wide variety of safety and convenient features. Comes with the latest GPS technology and features to make safety a top priority. The appearance of these vehicles is top of the line and comes in a wide variety of sizes and colors depending on vehicle type. The sedans comes in 3 different styles and the SUVs come in 4 different types. The SUV types can carry several passengers usually up to six. The full size sedan can usually sit up to five and mid size can seat about four at a time. There are many upgrade features available for all different types of vehicles. There are different personalization options you can add to your vehicle to make it unique among others.
Published: January 27, 2017
Jason of Pittsburgh, PA
Source: consumeraffairs.com

There were so much variety to pick from it took me a little to go through.
There were so much variety to pick from it took me a little to go through. Love the selection of vehicles. The appearance is just awesome and very sporty looking. There are so many upgrade features and you have so many options to personal features. Love every feature offering. The passenger capacity is very spacious with lots of leg room, plenty of armrest, and no feeling cooped up in a vehicle to where it is uncomfortable. Its comfortable all around. Its just an awesome company all around and Id recommend to anyone.
Published: January 27, 2017
Mike of New York, NY
Source: consumeraffairs.com

Buick is very reliable. I have been very happy with the cars Ive owned, loo
Buick is very reliable. I have been very happy with the cars Ive owned, looking into buying a new vehicle very soon like a Volkswagen Jetta or any Sedan or a SUV. I love the Volkswagen Jetta appearance throughout the years. Its always been a very adorable car and its features have been getting better with the years. They offer a lot of features with the new vehicle. It does get pricey but honestly its cheaper than most brand new vehicles out there and they are very reliable cars. They are very comfortable and spacious. They are differentially the type of luxury Im looking for. Besides, a SUV would be more room for everyone in my house.
Published: March 26, 2017
Felicia of Eugene, OR
Source: consumeraffairs.com

2013 Buick Encore - August 22, 37K miles maintenance. Sept. 22, engine ligh
2013 Buick Encore - August 22, 37K miles maintenance. Sept. 22, engine light. 24th, told loose hose. Oct. 22, 2K miles later, engine light. They rebuilt engine (piston, rings replacement), picked up on 11/5/14. 11/7/14 engine light on, returned to dealer.
Published: November 14, 2014
Robert of Redwood City, CA
Source: consumeraffairs.com

Buick is the best out there. Its luxurious, beautiful and has many colors t
Buick is the best out there. Its luxurious, beautiful and has many colors to choose from. The seats, especially the Captains chair is so comfortable I would have no problem sleeping in it. And I have kids so it must be dependable. Ive owned 2 now and when I bought my last one I wanted the security package.
Published: March 22, 2017
Tim of Lawrence, MA
Source: consumeraffairs.com

There are many different models to suit your personal needs. Everything fro
There are many different models to suit your personal needs. Everything from a classic everyday car to a more adventurous model. The prices and offers are fantastic and you always know youre getting a great quality vehicle. These cars are always sleek and modern. They look fantastic whether its just an everyday driver or a weekend cruiser. There are many different options that come preloaded. There are also many different aftermarket options you can add on to give it your own personal touch. The interior of my car is very spacious. There are enough seats to hold 5 people, with plenty of room leftover to make you feel comfortable and relaxed.
Published: February 1, 2017
Hailee of Hollidaysburg, PA
Source: consumeraffairs.com

Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would
Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would not start. Repaired by dealer for $500. Have complaint number but so far no response from GM.
Published: September 16, 2014
tc of West Branch, MI
Source: consumeraffairs.com

This car has almost 300,000 miles and is still a decent car. My Buick Lesab
This car has almost 300,000 miles and is still a decent car. My Buick Lesabre has almost 300,000 miles and is still going. I purchased this vehicle due to great reviews on the engine Buick used for this vehicle. I have kept my oil changed and regular tune ups. And I believe that makes a difference in the life of your car. I recommend this vehicle. I see a lot of older Buick Lesabres on the road daily. So they must be doing something right.
Published: December 7, 2016
R. E. of Johnston City, IL
Source: consumeraffairs.com

My 2010 Buick LaCrosse floors get wet from rain water. Not every time, but
My 2010 Buick LaCrosse floors get wet from rain water. Not every time, but I have shopped it four times since buying it new. Its in the shop now and has been there four weeks.
Published: December 11, 2014
Harold of Munford, TN
Source: consumeraffairs.com

I love the Encore and the convertible Cascada which is an awesome car but I
I love the Encore and the convertible Cascada which is an awesome car but Im sure its insurance will be really high. It has great handling thats both quiet and smooth. I love the color which is a beautiful chocolate brown and they have very sleek designs and styles, leather seating and are now more stylish instead of the older style bodies. I choose leather interior with heated seats, rear view camera, Sirius XM radio and as always, I absolutely had to have my OnStar. No exceptions!! The seats are extremely comfortable. Being that the ride is quiet, my passengers never have a complaint. Roomy, spacious and plenty of seating for me and the kids.
Published: March 29, 2017
Tara of Pryor, OK
Source: consumeraffairs.com

Buick has basically only cars and CUVs, not a variety of either. But what t
Buick has basically only cars and CUVs, not a variety of either. But what they do have they are good at. However, they are missing several models of cars that seem comparable to others. Cadillac had the ultra luxury space, so it makes it unclear exactly what Buick is going for. We purchased the LaCrosse and were very happy with the appeal overall. The color options were excellent and the curves were attractive. Overall the car had a modern, sleek, expensive look. Several personalization options were excellent, specifically some of the technology options. However, I feel that the Buick is lacking some of the more innovative safety features that other vehicles offer as options. While it doesnt have any huge passenger vehicles, it carries the popular and necessary options that carry between 5 and 8 people, which fits most families.
Published: February 12, 2017
Jesse of Humble, TX
Source: consumeraffairs.com

I have a 2014 Buick Regal. This morning I took it to the dealer because the
I have a 2014 Buick Regal. This morning I took it to the dealer because there it was a message on the car regarding the power steering. They changed the car battery cause they said that was the reason of the message. I just want to let people know that I previously had a brand new Buick Lacrosse 2013 that I changed for this Regal and that it gave me the same problem with the battery in less than 2 years. Im not a mechanic specialist but how it is possible that 2 different brand new cars are exactly giving the same problem? It means that the manufacturer it is using a very low quality batteries on their cars to reduce their costs. I was thinking to buy a Lacrosse again but I will think it three. What a shame because I really like Buick. However, I recognize that the service at the dealer is extremely good. The guys over there are awesome, excellent attention. Thank you guys!
Published: April 28, 2016
Jaqueline of Miami, FL
Source: consumeraffairs.com

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