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Husqvarna Motorcycles is a Swedish-origin Austrian company which designs, engineers, manufactures and distributes motocross, enduro, supermoto and street motorcycles. The company began producing motorcycles in 1903 at Huskvarna, Sweden, as a subsidiary of the Husqvarna armament firm.
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We bought the weed trimmer at Lowes after comparing many brands and styles. I already owned a Husqvarna leaf blower and have been very pleased. The weed trimmer was light, quiet, and very easy to use. The string feed is a major improvement over other styles offered by other manufacturers. It only takes a light push on the ground to advance the string. It starts easily and has a lot of power for a 2 cycle. I will definitely purchase other power tools from Husqvarna in the future.
I bought my 2009 Husqvarna rider Lgt2554, new from Lowes. In 2013 the left axle broke & just this year the right axle broke. I have a flat yard. The rep said it must have been dropped from a truck or that I was pulling something heavy with the mower. Neither true, just mow with it. Very disappointed that Husqvarna does not stand behind their product. Will never buy a Husqvarna again.
I purchased a PZ60, top of the line zero turn. Costing only $10,500.00 for a lawn mower, and two backpack blowers. Two days of using the first backpack blower, it started acting up, no power. Took it back for service, needs a carb. Week later, its ready to go. Ten minutes of use, no power. Needs a gas cap. The top of the line mower blows a belt at 75 hours and has blown three in six months. Belts are $110.00 a piece but they are covered under warranty for now. Second blower now needs a gas cap because its leaking all over. Again, covered by warranty. First blower has been setting in the garage and hasnt been used. But the reason Im writing this is because the second blower has just completely come apart and the service guy said to throw it in the trash. Husqvarna replaced it under warranty with a new one. Thats all well and good but its been a huge inconvenience and what happens when the warranty runs out. Im screwed. I want my hard earned cash back.
I bought a Husqvarna 7021P lawnmower this year. After using it for about 2 months, the plastic housing that the mower sits on is cracked and has rendered the mower useless. I bought it back to where I purchased it and was told the warranty wouldnt cover it. I contacted Husqvarna Customer Support online and got a form email response telling me that my problem was solved... Theyve done nothing and now Im paying someone else to mow the lawn!
We purchased a leaf blower and a 46 riding lawn mower along with fuel mix. We sent in rebate for $10.00 on leaf blower and finally got it after close to 3 months. The rebate for Mower of $75.00 never did show up. It has been well over 4 months. Husqvarna makes it nearly impossible to contact them. This ends my dealing with this dishonest company and will be sure to let people know when I speak to them.
Already had to replace parts on mower section and the belt twice in 2 years. For the money, should perform better. I believe purchased at Lowes in Norwalk.
We bought this lawnmower for personal use on our 3.75 acres. The first year, we had no issues. Year two, the blades came flying off while in use and someone could have been killed. The plastic pieces that hold the blades on are useless. We had to spend $300 on replacement parts and blades. Husqvarna would not respond to any of our inquires. Year three is turning out to be again this year on first use, flying blades. We again shelled out $300 on replacement parts. As soon as the parts came and were installed we made two passes in the yard and the water pump and vacuum hose went! Spent $200 to replace those and now the damn thing won’t go 100ft without shutting off and not restarting. I’ve had it! Husqvarna will not respond to any emails, calls, FB messages or posts. This mower has less than 200 hrs on it and it sits useless in my yard. Everyone I talk to says to scrap it as it not worth fixing.
2 years ago I purchased the $99 gas weed trimmer. This summer, would not run. Had it checked at a certified dealer, needed carburetor kit & tune up kit for $50. No way, going to put my $50 towards a LI battery model of a different manufacturer. Very disappointed with Husqvarna.
Every time I mow, the deck clogs up with grass. Have to scrape with putty knife. Deck does not discharge properly. Also blades wear out after just 40 hrs of mowing. Been thru second set of blades with just 80 hrs, going to try the gator blades... Purchased RZ5424 in spring of 2013. 1 lug nut has fallen off, knob to adjust right, steering fell off, leaves strip of uncut grass (tried adjusting deck). Not a good mower in my opinion... Wish I would have purchased a more well known trusted name, brand zero turn mower. Might have cost a little more but I dont think this mower is going to last. For $3000 you would think so... Is there any company that makes anything worth a damn anymore???? Pretty damn sad!!!!!
I purchased Husqvarna lawn mower in May 2019. A month later when I wanted to install bagging attachment I discovered that a part was broken and I was not able to install it. I had to send it to be repaired to the place I bought it from. Two weeks later they installed a new part and I could use it again. But I had to pay $200 because they said that Husqvarna did not approve this repair to be covered under the warranty. I called Husqvarna to find out why. I could not get an answer. They kept referring me to the place I bought it from. There was no way to escalate it. I am waiting for somebody to call me back to explain. I hope they will make it right. But be aware: Husqvarna does not honor the warranty they advertise on their website!
In April I bought a new Husqvarna mower from a local authorized dealer. The mower has never mowed level. After several tries to adjust the level myself (the turning of one nut) I contacted the dealer about it. They took it to their shop and reported back that I had bent a blade. I thought that was not true since it had not mowed level since its delivery, but I said OK and paid for new blades. It still did not mow level. They took it back to shop and replaced a part of the leveling mechanism, it still did not mow level. After keeping it a week doing whatever they brought it back today and I just finished mowing my yard and it is somewhat better but still is not level. I am contacting them tomorrow to take it back for the fifth time. I am getting so tired of this. If they cant fix it this time I will try to sell it and buy me another brand mower.
I use my lawn tractor for a multitude of tasks but it is very difficult to shift between summer and winter chores. Would be much better if it had quick releases and the process of changing mower blades could be done without high capacity lifting equipment. The mower cuts unevenly and is easily bogged down. The towing connection is made of cheap metal and is easily distorted. Lots of cheap parts and headlights burned out after just a couple of months.
After two years of relatively light use, my Husqvarna Chainsaw 455 Rancher suddenly wouldnt start. I took it to an authorized service center who after examining it, said the engine had seized. He said the fuel mixture was set too lean causing insufficient lubrication in the cylinder. What?! Firstly, I never adjusted the fuel mixture because I didnt know how. Secondly, the manual says there is a factory installed limiter cap on the mixture adjusting screw to guard against inadvertent damage to the engine caused by improper adjustment. So tell me how the engine could seize if there is a factory installed safeguard? Dealer couldnt tell me. He said that the limiter may have been defective. Since the saw is just out of its two year warranty, the service center could do nothing for me. So, Im out nearly $400 on a saw that has to be trashed. I bought a Husky based on its brand reputation, in which after reading all the negative reviews and my own experience, I will replace this saw with a Stihl.
I bought a Husqvarna 2654, three years ago. While cutting the grass, the tractor stopped moving. I discovered a broken rear axle. I contacted Lowes, only to be told that the axle could not be replaced. I would need to replace the whole transaxle. I made several calls to Husqvarna asking questions. They also told me, that these axles could not be replaced. They told me that I needed a $1,200.00 transaxle. After three days of phone calls, I discovered that the axle, as well as transaxles, were made by a company called Tuff Torque. When I called them, (a number which Husqvarna refused to give me), they explained to me that each and every transaxle they sell can be worked on, and the axle I needed could be replaced. The cost of the axle, seal needed, and shipping was only $45.00, and the female I spoke with on the phone, had the knowledge to explain everything I needed to know to fix the problem. She explained that if it has bolts, it is not a sealed unit, as reported by Husqvarna, and could be taken apart. The part arrived in two days, and it took about two hours to fix. When I called the Husqvarnas home office, and spoke to a person identified as a vice president, I explained what I had been told by the company, and he agreed. Then, I explained what I had been told by Tuff Torque. He seemed surprised. I then told him that I had made the repairs myself, (I am no mechanic, but this was a simple job). He started stammering and stuttering. A couple of weeks later, I received a gift certificate in the mail from Husqvarna, which I promptly threw away. I will never buy another thing from Husqvarna, nor Lowes. In my opinion, they are both nothing but con artists, ripping the Americans off. If you, or anyone you know has a problem with these mowers, dont believe Husqvarna, nor Lowes, and dont believe the authorized dealers and service centers either, as they are trained by Husqvarna, and the mechanics are told and trained that these axles con not be fixed, so they are not allowed to even attempt it. After logging in more that 50 more run hours this past summer, I am pleased to report that the axle that could not be replaced, according to Husqvarna, is still working just fine. My hat is off to a company called Tuff Torque, for good old honesty, and for the help.
Just an update to the post I made from April 29th after getting my mower back after four weeks of waiting for repair. I started mowing the yard for the 2nd time today and 1/3 done when cheap crap repair welds and deck broke again! These stamped decks are crap! Lowes and their dreadfully slow warranty service are crap! I wasted an additional $20 by changing the oil in the thing again today so it can just sit some more now. Do yourself a favor and dont buy Husqvarna. If you feel you must, dont buy it from Lowes. Disgusted...
I purchased a LGT2654 in 2007 for about $3300, after the second cut tractor would not pull. I called Lowe’s and was told to take it in for repair. They found bad transaxle and it was replaced. It now has the same problem. Again, I was told I need a new transaxle and it will cost $1125 to repair. I would not buy any lawn equipment from Lowe’s or Husqvarna.
Within a year of purchase, Husqvarna XP545 chainsaw piston froze. Dealer took first peak at it, said it was not enough oil in the fuel mixture and Husqvarna would not cover it under warranty. Odd, since the gas was brand new and I used the oil that I purchased from the dealer AND I have used this fuel mixture on a Stihl chainsaw with no issues. The dealer was good enough to contact Husqvarna customer support while I was in the store. I expected that I could speak to the representative, but I guess I was not a privileged customer and was denied to speak to them directly. The dealer was asked to send pictures. Husqvarna reviewed the pictures and said it was TOO much oil in the mixture. Seems odd that two independent qualified parties came up with completely different root cause of the issue. In any case, my claim with Husqvarna was denied and their warranty will not cover a defect on their end. They are using the excuse to say the gas was bad. Having power equipment for over 25 years, this statement is a joke as my 20 year old Craftsman Weedwacker that I leave old and stale gas in over the winter actually still starts and works fine. Husqvarna really needs to take accountability for their lack in quality and professionalism. A lot of money for a piece of crap engineering.
Husquvarna YTH2448 - This is a year old mower... First steering freezes up, called repair, they came and got it, said it needed grease! Now mower will not go in reverse at all. I had Troy-Bilt before this one and never had any problems like this. I wont buy this name brand mower again.
Ive had my lawn tractor about one month, mowed my lawn 3 times. Each time the belt broke. Im very unhappy. I think the company should either buy it back or fix the problem. The half inch belt is just too small for the 22 HP motor. I cant afford to put a new belt on, each time I mow. They dont need to tell me, the belt is not on right, I know better. Thank you for reading this.
I was informed by Husqvarna district rep. (via dealer) 5-21013, that reason for delayed shipment on my (ordered) GT54LS tractor is that the engine component for the unit is unavailable. What? Did Husqvarna grind such a deal with Briggs and Stratton on these motors? That B&S cant (or wont) honor its commitment or were they closeouts to begin with? I have never, in 60 years of life, heard of anything like this! Is Husqy going to discontinue the model, update it with substitution engine and reintroduce in the fall (2014 MY)? And are they going to (be able to) support those already out-there? More convinced than ever that Ive made an error in judgment.
Bought a 4824f zero turn last yr. Ran great. Ended up with about 42 hrs. on it. It started fine this yr., but since then had 5 issues. First was supposedly because of the gas and ethanol, but it wouldnt fire. I put gas on spark plugs and no fire. The mechanic claimed because of water and tore the carburetor apart twice. He DID get started so ok. That was $205, I paid. Then I mowed a lawn and had to clean the deck. When I got back on it, no start again. Solenoid this time. So the dealer replaced it no cost. Yaaaa. Then I mowed two lawns and the next time I jump on it, no start. Take it back to the dealer because electrically, something is wrong. The mechanic replaced the starter after 1 1/2 wks. And it starts. Then he puts the starter on his bench and guess what, the bendix no longer was stuck. It worked fine. What is going on!? Finally today I mowed my lawn, and it stopped in midstream. I thought I ran out of gas, but I checked and had gas. Jumped back on it and nothing. No noise whatsoever. I checked voltage and had 12.74 V to the started. No what. I figure what of the sensors. A buddy of mine said maybe a fuse to the ignition. Why, why, why? 52 hrs. and so bs ready to trade, sell, and go somewhere else.
Clutch engage cable broke after 26 hours. Looked at it and it was frayed at both ends and had a clean cut in the middle. Obviously defective, frayed and mounted incorrectly. Got cut clean through by a blade pulley. Took problem to local (sort of, but closest) authorized dealer and they refused warranty for the fact that they tried 7 different ways and the computer would not take it. So I had no other choice but to pay for the cable and replace it myself. But the repair center was so sympathetic that he even expressed that he felt my pain and frustration. That made me feel so much better. Yeh, right.So, I contacted Husqvarna for reimbursement. Husqvarna website form was useless...no response. 1 (800) 487-5951 Husqvarna Group, customer service phone. Called and spent 45 minutes. 1st level agreed with service center immediately so I asked to speak to supervisor. Told that it could not be escalated until I got the reason from the local center. I told them I refused to go back to them for the reason they already gave me and then have to call Husqvarna back, let me speak to a supervisor. So they took all information about tractor and gave me a escalation number, and if I lost it, they could do nothing. Long wait times and finally another operator said they cannot override the local repair center. They would not refund me. They could only send me a replacement (of which I already had!). That is the best I could get, though useless unless it breaks again, though I mounted it correctly.Customer support puts too much on the consumer and customer and anything you do wrong will negate the customer service request. They give you the runaround. Too many level and requirements to get answers or satisfaction, if at all possible. They say, If you lose the number... Lots of reasons and info needed to escalate to simply speak to a supervisor. They say, Need reasons for dealer even though you already got them. They say they cannot override dealer decisions...the dealer has the final decision. Husqvarna gives too much power of decision to local repair centers and dealers and cannot override their decisions. I will never buy another Husqvarna anything ever again, even with the 3 years warranty temptation. As other reviews state, the warranty is of little value or just plain worthless.
We purchased an RZ5424 mower in May of 2010. It mowed beautifully for one season. At the start of this mowing season, an idler arm broke causing the spindle that turns the blades to come off. The mower is still under warranty and has been in the shop for 5 full weeks now because the idler arm is, apparently, not to be found anywhere in the country. Ive spent countless hours on the phone with the shop where we purchased it (The Mower Outlet in Mooresville, IN) and with Husqvarna customer service. The mechanic has agreed to take the part to a machine shop in an attempt to fab a replacement because Husqvarna is obviously not the least bit concerned about getting my 5 acres mowed before it consumes my house. Very disappointed, will definitely not be recommending this manufacturer.
Bought a new DRT900H rototiller three weeks ago. Upon assembly I discovered a damaged recoil spring. Husqvarna customer (no)service wouldnt help because the engine was Honda manufactured. I was told to contact Honda. Honda service told me to contact a local dealer. Local dealer is filing a warranty claim. Three weeks later and I still cant run the rototiller. Ill never buy from Husqvarna again with this type of customer no-service! I got more support from Amazon than from Husqvarna.
3 trans in 3 years. Bought our new mower in 2016. We have less than an acre and only cut once a week during the season. We are now on our 3rd transmission and Husqvarna will not acknowledge that there is a problem with this, OR a recall. The honest repair manager at the dealership told me they are fixing a lot of these for this reason. He also told his boss that they should not sell this as they are not built well. There are plastic parts where there should be metal, which is one of the problems. If you are thinking about buying one, dont. If you are still going to get one, the first time you hear a grinding noise in back, take it in and hope that will be in the 12 month warranty, otherwise youre screwed. Terrible problem and Husqvarna doesnt give a crap. Sad.
I purchased a blower #115351227 less than 2 years ago. I have gardeners so I only use this thing about 12 times a years. It crapped out and took it to Lowes (a separate story), sent to so called authorized repair center. Its nearly 60 days later and now he tells me corporate is not responding, so he cant repair it. Tried contacting Poulan eight hundred number and this is your worst nightmare. Bottom line, I have a blower that is now technically out of way because my unit sat at a so called approved repair store that apparently was not approved. The hundred bucks for the blower is not my issue. I most certainly dont need the aggravation. If the CEO of Husqvarna gets to read this, I would hope heads will roll. This no way to run a company. Somebodys got to know that you guys need help.
This tractor is a beast when it comes to cutting and collecting grass with a clear cut 48 inch mower and high capacity grass catcher. And with a 48 inch dozer blade in the winter time it can’t be stopped plowing snow, and gravel in the spring and summertime. Well built, and was made for tough work around the yard for sure. Would recommend it to anyone looking for a garden tractor with plenty of power and eager to get the work done. A very comfortable seat I might add as well. A real pleasure to use, I always look forward to the day when I have to get on and work with it. A REAL good buy and well worth the money.
Husqvarna ZTR mower only 2 weeks old has lost tension on the deck idler pulley. I called to get some information on how to fix this and they could only send me to service shops many miles away. They had no desire or ability to let me have the technical service information to fix this trivial problem; rather, they want to direct me to expensive service and much cost for transport. This is beyond lousy service. Every lawnmower owner should be able to get decent technical service documents.
I purchased a T435 Chainsaw in February of 2011. It has never run correctly and I have brought it to 2 different dealers for repair. I have spent time and additional money on repairs and still have a saw that runs poorly. I have spoken with 3 levels of Husqvarna support and they refuse to do anything about this issue. They also refuse to warranty the expenses I paid to get my saw back from the second dealer.I am considering small claims action for this problem. I would like everyone to know that Husqvarna will not stand behind there products.
Purchased this from Morgan Equipment. I bought my last rider close to 20 years ago so once I got past the sticker shock I compared what I think are the top 2 Husqvarna and John Deer. I didnt like how the JD controls worked and some on its construction seemed less quality. HV was a lot more machine for the price, solid unit with a top end Kawasaki engine. For the same engine, JD was about $200 more. Now that Ive had it for a few mowing I like the Husqvarnas operation and it give a good mow. It fast and gives a good mow.
Bought the YTH18542 riding mower at Lowes 3 years ago. Nice machine, when it works. Poor traction if the grass is damp going uphill. Probably needs slightly larger, wider rear tires or more weight over them. The real disappointment has been the mechanical problems. After one mowing season the engine wouldnt start. Problem turned out to be the carb solenoid failure, which stopped fuel from going through the carb. Early in the 3rd mowing season, one of the pulleys for the drive (not the blades) had its bearings go bad. Bought a new pulley but the carriage bolt which secures it to the underside of the frame is loose so the nut cant be tightened enough. I would not recommend this machine if you value reliability.
Husqvarna TYH24K48 - Bought this mower about 3 weeks ago, had about 4 hours on it & it threw the deck belt. Every time I put it back on it would twist sideways. Ordered a new one from eBay. I noticed when ordering it was a 5/8 wide belt, belt got here fast, took belt off to change it & it measured 1/2 wide, new belt was right. Call that So Called warranty Dept. to tell them to send me a Correct belt. I was told I would have to take Mower to their service center to have 1 of Their Service Personnel determine problem. I Told them, Dont Insult My intelligence. Im a Grown Man, and I Just Told them What the Problem Was!!!! BEWARE Husqvarna!!!!! BUY ANOTHER BRAND. They are a Bad Co. That do not care about You!!!!!!!!!
I just finished my third mowing season with a 54 inch Husqvarna lawn tractor purchased from a dealer not a big box store. Mine has the kawasaki 26 HP engine which works fine, no issues. My problem started when I noticed the brackets that are welded to the deck were starting to tear off. I guess the weight of the deck is quite heavy for these under-engineered brackets. My old 42 craftsman lasted 5 seasons before I sold it for $500 to get this one. The brackets on that one lasted almost to end, I did weld those. We modified the Husqvarna bracket with additional supports to help with the weight. I did not call dealer after reading about all the negative feedback about the company, I just took care of it myself.
DO NOT BUY the Husqvarna Forest Helmet. It is shipped in pieces and the instructions are on the back side of the pictures and so small you will have to have a magnify glass to even read them. The instructions are so incomplete as to how to assemble the pieces to the hat, the person should be fired. I have spent 20 plus years instructing on how to assemble Data Center servers and this is the most ridiculous and useless instructions I have ever seen.
Until now really liked Husqvarna products but had problem with top line leaf blower. It just stopped working. Took to a husqvarna repair shop and they said to fix it probably would cost as much as a new one. Only had for 3 years and did not use hard at all. So I called Husqvarna and they will not stand behind their product. No ifs, ands or buts. I WILL NEVER BUY ANOTHER HUSQVARNA PRODUCT. Their business is horrible. Dont buy Husqvarna products. Not worth it.
First problem, two front tyres were tubeless and porous, had to purchase two tubes. The grass box on this machine is rubbish, it will not stay closed. No thought nor design for the grass box. The box is supported by two weak brackets and two small spindles, the box springs up out of the spindles. Any machine would be better than this.
I bought this Husqvarna LTD2243 ride on mower brand new from the local dealer. It had a few hiccups at the start. The solenoid that opens to allow the fuel to flow into the carby was defective. It was replaced with a new part obtained from the dealer. It then started much better when needed. The engine, a two cylinder B & S works perfectly with heaps of power. The worst part is that the steering is atrocious in the N degree. The steering assembly has no way to adjust the toe in or toe out. The only way to fix the steering is to take the mower to the dealer and have new parts fitted. I was told that the problem occurs from running into rocks, logs, posts or trees. Apparently, hitting things bends some mysterious part that only the dealer can repair by replacing most of the steering suspension assembly.It all came to halt when the steering was so pathetic that when one wheel was aligned in a straightforward position, the opposite wheel was turned out 3 INCHES! Steering was impossible. The mower was also four months out of warranty. I parked the mower in the garage and studied the situation for a long time. There is no tie-rod joining the king-pins and any adjustment was impossible. The king-pins could not be altered in any way at all. The steering is performed by two rods that are fastened to the king-pins and a quadrant plate. It is impossible to remove these rods without removing most of the assembly underneath the steering column. This in itself is a pain of a job. After studying the bars for sometime I cut them in half with an angle grinder using a 1mm wide cut-off disc. The front half, about ten inches long, was then removed from the king-pins. These bars are made from .625 inch diameter steel (16 mm dia.) I cut two pieces of 30 mm dia steel, 75 mm long. A 5/8 dia hole was drilled thru the steel but offset 5 mm to form a thicker section to fit two set screws into the ends. The steering bars were reassembled with the new sleeves, the wheels set up with 5 mm toe-in to check for working and alignment. I set off with the mower and the steering was not just perfect, it was better than when it was brand new. For some reason I have yet to discover, I had to cut an extra 22 mm off one of the bars. Through all this trauma, one wheel rim had split and was replaced under warranty. I read that the rims will split when the toe-in is grossly out of alignment. I have to fit two front new tires as they no longer have enough tread and are very vulnerable to being punctured. The steering can now be adjusted very easily if required but it still has problems on full lock. It works to my full satisfaction but I was only able to modify the steering rods because I have a metal lathe in my garage. I am a Toolmaker/Machinist by trade and I am a top grade mechanical grade engineer with many years of experience both in Australia and the US. This is one machine I highly recommend NOT to buy! It also has great difficulty in cutting long grass more than four inches high. Long grass needs to cut by reversing two or three times over the same strip to get the grass down to size. The cutting deck is fabricated and is very strong but it rattles and bangs non-stop. I have yet to find a way to stop this happening. In short, have nothing to do with this mower!
I buy all brand new Husqvarna equipment when I opened my landscaping business 8 months ago. I paid for Lowe’s no hassle warranty, and thought that the nicest equipment from Lowe’s and extra warranty would start me in the right direction. Boy was I wrong! Lowe’s warranty is completely worthless. If they do anything at all it will be blame you for the damage, then charge you for the repairs that don’t even fix the problem. Husqvarna is no better, when I’ve given up on trying to have my equipment fixed again I asked to just get my money back for the garbage they sold me. Then they reply to me that they will only fix it and that’s if they feel that the damage is due to something that they deem under warranty! Wtf!? Really? I paid for an extra warranty that Lowe’s won’t uphold because it’s under Husqvarna’s warranty so Lowe’s isn’t responsible, and then Husqvarna’s warranty is that they will only fix what they feel like fixing if they feel like doing anything? Don’t bother with Husqvarna. Every piece of their equipment I’ve purchased has given me trouble and if you do definitely do not waste your money on the extended warranty at Lowe’s. It’s worse than the garbage you just paid for!
The cutting deck only has difference of 1 from the highest to the lowest with the lift handle. The dealer I bought it from says it cant be raised because of belt alignment. It wont load on trailers unless I find a special place to load.
Very disappointed in my lgt 2654 Husqvarna lawn tractor. Bought it in 2008 and have had numerous problems with it mainly the deck and now the left rear axle has broke. I cannot believe a hardened steel axle broke. My advice - stay away from Husqvarna lawn tractors.
Just purchased a Husqvarna riding lawn mower 46 for $1669 31 days ago and it will not start. Had trouble starting on the 1st, and 2nd time, 3rd time will not start at all.
POS. First cant reverse without shutting off mower (Husqvarna 46 Rider w/ lg bags) or unengaging blade which causes unneeded stress on drive belt being engaged off and on (a lot!). Lever to engage/unengaged slams your right knee cap! OW! Safety??? Bagging SUX! Bought large bags. They are terrific. Problem is the mower clogs constantly. Wet or Dry = clog. Short or tall = clog. Small twig = clog. I spend more time with this crappy mower then I ever did with my old Sears on the Fender shifter. Takes me an EXTRA HOUR to mow my 1 acre. Tires? SUCK! Small uphill grade and the tires just spin. DO NOT BUY this mower unless you like frustration and have a great deal of time you dont need.
Lets start off with I bought the hu775h push mower rear wheel drive. Start out fine used it for two months. The next year went to cut grass and the drive handle breaks in half. Lowes wouldnt replace it nor would the dealer. They told me I should have bought the extended warranty. Then this year the front wheels drop to the ground, cant push it. Undoubtedly there are plastic bushings holding the front axle and one side broke, cant get a part so the dealer tells me. I guess the only thing made in USA is the motor. The rest made in plastic from God only knows where. 400 dollars of junk and probably havent use this heap of junk no more than 25 times. The only reason yall keep making this crap out of plastic is because you know it will tear up and you just want people to spend more money. And yall call yourself American made built to last. When it should be called American junk, please waste your money and make us richer. What a joke your product is. Should have bought at Walmart. Last longer than this junk.
I bought my mower less than a year ago. The 4WD self-propelling mower worked great! First summer. Now the POS wont start, cleaned carb, spark plug, new gas, oil etc. Wont start. Lowes said they couldnt help me without a receipt. Arent you guys a big enough company to have a system where you can pull me up?! So aggravated. My electric non-propelled mower that was 20+ years worked 1000 times better than this mower. And that thing was free! Regretting my purchase. Will never buy another nor shop at Lowes.
Tough machine that does the job. This mower is easy for a woman to use. Will go over small sticks in the yard and large swatch covers lawn quickly. Plus it looks cool.
I have a 1&1/2 yr old lawn mower and chainsaw. Neither will work after average use on my lawn and on the Brazilian peppers that invade my yard each year. Ive put a new spark plug and air filter in the mower and it still wont run. Poorly designed without a manual choke. They claimed it would start first time every time. Boy that was a lie! A simple choke would make it easier to start and the frame is rusting out horribly. After 1&1/2 yrs the chainsaw, compared to my old Homelite, is impossible to keep running. When I manage to get it running. Poorly designed chain tensioner. Impossible to get and keep the tensioner in a workable position. And it came with the manifold cover finger-tightened down and promptly fell off. Last time I buy anything with this brand name on it.
Bought a mower from Lowes just around 3 years ago. Have had problems with it since the first time I mowed. Husqvarna will not back my warranty. The mower was dropped off at Lowe’s for a repair of deck issues 2 weeks short of warranty deadline. The subcontractor keep my mower for 2 months and submitted to Husqvarna numerous times for repairs unfortunately the transmission was bad. Now they say it’s out of warranty and it will cost more than it’s worth. So since it’s not fixable according to my warranty it should be replaced at no cost. But now they refuse and I’ve had to pick up a piece of junk for a yard ornament. DO NOT BUY HUSQVARNA!
Husqvarna Z46 Zero Turn Riding Mower - I purchased the above in April of 2014. By the second week of June I called my warranty service because the electronic start module died. I mean one minute Im cutting the grass; I shut it off to clear debris in the yard, went back to it to put it away and the module was completely dead. They came for it and after a week of waiting for the repair I was told that service center contacted the manufacturer and was told they did not have any in stock and it would 6 weeks before it would come in. I went back to Lowes where I bought it; they replaced it, and delivered a new one the next day. Just under three months later I finished cutting my yard, went to my shed to remove some boxes, got back on the mower and the same - electronic module was dead again! I went back to Lowes and requested a different brand mower. I would not buy another Husqvarna anything on a bet.
Husqvarna P-ZT 4822 - Last year I purchased this zero-turn with 100 hrs on meter. Did not get to mow too much last year but it did a good job. This year I first had problems with clogging under the deck. Changed blade style and it improved, but the cutting was terrible, leaves a lot of grass. Put old blades back on after sharpening but still had problems. Recently replaced belt even though it looked good and had no improvement in cutting quality. It leaves a lot of grass in both the heavy areas and light areas of the yard. Customer service could do nothing and recommended I contact local dealer. Does anyone have any suggestions on improving cut quality.
I purchased a Husqvarna LGT 2654 garden tractor 5/17/2014. Big mistake! Just over 2yrs later and the transmission is shot. I have just under 2 acres of land and one hill on the side of my house.The guy at Lowes where I purchased the tractor told me I need a heavy duty tractor to do my yard which that is why I purchased a garden tractor. I talked with somebody from Husqvarna and two Husqvarna dealers because I get two different stories on the warranty. I was told the warranty is only good for 2 years and then someone else tells me 3 years. Both dealers told me they would have to contact Husqvarna and Tuff Torq the manufacturer of the transmission to see if warranty would cover transmission. Good luck on that one. I had to keep calling them because they would not get back with you. Then I was told I would have to pay around $1000.00 for a new transmission. I went with Husqvarna because I thought they were a reputable company and was in business for a long time. I guess they are just to big now to care about their customers. I will never purchase another Husqvarna product again.
Purchased Husqvarna Lawn Mower from Lowes within past two years. To date, has been in for repair 6 times for the same complaint (pukes gas upon start up). Fuel line replaced; Carb jets cleaned; Carb replaced; Fuel tank replaced (dealer found Filter Screen never installed at assembly). So far the initial purchase price has been exceeded by the cost of repair not to mention the inconvenience of no mower... Father-in-Law has cut my grass 5 times so far this season with his HRX Honda. Husqvarna dealer unable to resolve problem, but has offered to replace at cost. I have elected not to do any further business with Husqvarna and will be scrapping this LEMON.
I purchased a brand new yth2346 lawn tractor in March. It only has twenty hours on it and the spindle for blades broke in two places. This is a working component that should be covered by warranty. But no, the 3 year limited warranty does not cover this mechanical failure because it is a item that wears. It broke in two places at point of bolts. This sounds like bolts was tightened too tight from manufacturer and cracked housing. Husqvarna refuses to pay for any repairs. To me they are not standing behind their name and their products. I could understand maybe a year and this breaking possibly but not In 20 hours. I am telling all my friends of this and anybody that reads this that husqvarnas warranty is very limited. Ill never buy another product from them.
My Husqvarna is a great mower and cuts level for a 42 inch riding mower. I would recommend this mower as it looks as good as it works for me. I had a John Deere but it did not pick up leaves and pine needles as good as the Husqvarna.
I purchased a zero turn less than 1 year ago. After only 6 hours of use the spindle started smoking. The dealer took it into the shop for repair. Two weeks later I got it back. In the spring this year, after only 9 hours of use the spindle started making grinding noises and smoking again. This time they replaced the spindle and the pulleys. Two weeks later after I got the mower back it immediately started making strange noises. I called Husqvarna consumer support and told them I believe I have a lemon for a mower. The customer service agent told me to contact the dealer again and have them pick it up to be looked at. I attempted to cut my grass again and with only 10 hours of use the mower melt came off and would not drive. The dealer picked up the mower and it has been in their possession for almost 3 weeks. I called Husqvarna customer service again and spoke with **. He told me that I need to deal with the dealer and there was nothing and no one else I can talk to about my issues. I specifically asked to speak with his supervisor. He refused to do so. I repeatedly asked for another manager or anybody that can help me resolve my issues. He said there was no other person in the entire company that I can contact about my problem. I explained that I am very frustrated because I, the consumer, have a $4000 lawn mower that has spent more time being worked on and in the possession of the dealer than it has in my possession doing it intended purpose. I just want a mower that works!
I have been very disappointed in the all wheel drive mower. I have a steep hill to mow and for over 25 years I have used Honda self propelled mowers without a problem pulling the hill. My Honda was in the shop and I needed a mower so I purchased the all wheel drive model - thinking it would work better on my hill. I used it three or four times and the mower stopped pulling, even on level ground. I took it back to dealer and it was repaired. Unfortunately, after it was repaired the same issue developed. The mower would not pull, even on level ground. Back to dealer for repair again.On its best day, this mower has not pulled as well as my Honda. I have two Husqvarna Rancher chainsaws and other Husqvarna products that I am very pleased with. Based on my experience, I cannot recommend an AWD all wheel drive mower. Based on other reviews, I am not the only person having issues with this model. I would hope that Husqvarna would research the issue I, and others are having, and provide a solution. I have no issue with the cranking or bagging with this unit. I do have an issue in having to push a self propelled mower on level ground.
I purchased a new Husqvarna 2042LS riding mower. I did not receive an owners manual. I found no satisfaction following several requests. The Husqvarna site wants $29 to tell me if manual will be provided. It should have been provided.
The new yth20k46 lawn tractor was bought new with 60 hours on meter because the geniuses at Lowe’s left the key on. The carriage bolt for shield under front of the deck fell off first time mowing. It swung back and hit the blade. The blade was bent. Also, the blade dug into the ground and snapped the mandrel, bringing mower to screeching halt and almost throwing me off. 4 weeks of trying to get it repaired resulted in a new yth21k46, after nearly going ballistic with their service rep on the phone. Fast forward to 84 hours on the new one and bang! I look down to see the deck being dragged sideways after left supporting bracket simply broke off the deck, defective welds. You can clearly see that one had been cracked/broken probably since new and the other just fatigued and finally snapped at a whopping 84 hours. In order to keep from voiding my warranty and repairing it myself (which would have taken 5 minutes), again I wasted another month trying to get it resolved. The welds the service center put on this thing look like my 11 year-old did them. I can hardly wait for them to break again as Im sure the whole flimsy surrounding area is now brittle from too much heat. I waited the last week for them to “finish up” and finally drove the 45 miles to the shop to find out they were just waiting for the claim to be approved. Seriously?! Hope it worked out for them, because I came home with my mower! Something about welding on the deck done by a “certified welder”! What like the factory? Im sure anyone out there who knows a thing or two about welding would only shake their head and scowl at the photos of how they “fixed” this deck. So, to sum things up, two spring growing seasons spent without a mower for a month each time. You can bet Ill never buy another one of these orange pieces of junk. Next year, I can only assume itll be the same thing. Unless of course, we have a severe drought in which the grass doesn’t grow. Another peeve, the discharge chute arrangement stinks, unless you like everything you mow to be left in clumpy and piled up streaks of cut grass all over the yard. It looks like, well, you get the idea.
I bought a Husqvarna Lawn Tractor lgt2554. My mower deck lasted about 6 months. I have to buy a used 1. I also bought the SNOW PACKAGE. My problem is that I went out to plow about 6-8 inches of snow last week and the right rear axle broke off. This is first time that I used this snow blade. I was on this machine about 5 minutes and the right rear axle broke. I called Husqvarna and explained what had happened. They told me that they buy different and assemble them. They had me call Tuff Torq - this is the company that purchases these rear axles for Husqvarna.The lady from Tuff Torq stated that Husqvarna builds these tractors with light duty rear axles. The manager stated that Husqvarna should have put bigger rear axles on these and that have had numerous complaints. I talked with VAN at Husqvarna he is the manager- they sent me to three repair facilities and everyone stated that this rear axle was too light for snow plowing. Then Husqvarna refused to repair my tractor.Im going down to Detroit Michigan in two weeks and Im going to meet with a large law firm. When I called the law firm for some information, they stated in the Consumers Reports that Husqvarna has a 1 1/2 approval rating on a 5 scale. The attorney asked that I call Husqvarna one more time for them to send me a new axle or for them to pay for repair of this tractor. Then he stated that he was going to check if he can start a CLASS ACTION LAWSUIT against Husqvarna.
I bought a Z254F Husqvarna mower from Lowes right at 2 years ago. It served me well until recently. $3400 mower and 2 years of use is not good. But, I have a 3 year bumper to bumper warranty and lifetime warranty on the mower deck which along with the good name from manufacturer, I was sold. My mower deck is in very bad shape and nothing that I could do to be responsible for it. Husqvarna said it was a maintenance issue. I will enclose photos if I can. Their customer service is a guy behind a phone in Manilla telling me they wont honor my warranty. Husqvarna really sucks! I will spread the word to the moon and back.
LGT 2654 54 Husqvarna Breaking Frame - In response with my review of Husqvarna, yes, it is still junk and the company has too many lemons, but Lowes did return our money after five months and they did not have to (according to policy), but managers did agree they were junk! They came and got their junk and gave us a full refund! Thank you Lowes for taking care of your customers!
My Husqvarna is a workhorse. I live on a 20-acre parcel. It has done the job over and over again. I do not know what I would do without it. I really never had a problem with it. Other than changing the blades a few times, it has never had a problem.
I have replaced the deck belt 4 times in 2 years of owning this machine. It randomly twists itself over then shreds itself. I have paid a service person each time to replace the belt. I don’t have time to spend making repairs myself. I bought this machine from Lowes based on the good reviews at that time. I am very disappointed with the machine at this time and will probably not buy this brand again!
Purchased LGT 2654 lawn tractor from Lowes. The first year I had it nothing but problems, and every year since. Transmission quit pulling after it get hot, axle broke, hard to start. Lowes, Husqvarna, Tuff Torque, should of been made to recall this piece of junk. I thought we had a Consumer Affairs Dept. to protect the public from CON men.
Never mowed level, cant adjust, ckd spindles with dial indicator, less than .002 t.i.r. Deck welds cracked. New blades straight edge on bottom of deck blades are not parallel to bottom. Deck was warped when stamped husky. No help at all. Not again.
We bought a Husqvarna RZ46i Zero-Turn Mower at Lowes 4 years ago and its been nothing but a headache. Weve had carburetor issues, blade issues and the Smart Switch is always an issue. Today the Smart Switch popped, caught on fire and smoked. Luckily it didnt hit my hand. Now we cant start and use the mower unless we pay $250 for a new switch. Garbage is what I would call this machine and its dangerous garbage.
I bought a brand new chainsaw Husky Model 240. Short chain aside. It only worked once. I have checked the plug, rinsed with gas the gas tank, added new fuel and nothing. I hate it and I want my money back, its junk! All my other gas engine out workhorses are Stihl and they are going strong after 18+ years of service. If Husky would return my money, I would never look back. It is true the Husky is being produced in the Poulan factory, by me it is. One door sends out orange. The other door sends out green. Essentially you are paying for a Husky and getting bottom of the barrel Poulan chainsaws. I saw the plant doing this personally.
Oil leak in engine. Fixed. Currently experiencing mower running for 2 seconds and cutting off. Replaced fuel filter to no avail. Checked fuel lines and fuel is flowing well. Dont know if its the carburetor or what. Could use some guidance. Thanks.
Product is fair. Chronically slips drive/blade belt. No close dealer to do warranty work. Mower is one year old, has 3 year warranty. Cut is chronically bad even with new blades. Internet, videos, calls, chat are all near useless. I will never buy any Husqvarna product. Product fair. Service is one of the worst ever. Dont waste money on their products. They dont help when you need it.
I have this mower just over 1 year and it has spent six months of that in the repair shop! I went out to mow this evening and it will not start! Battery and starter is working fine; its just not starting! My last two mowers were John Deeres and they are still running and over twenty years old! The Husqvarna didnt have one year on it and I started having breakdowns with it!! As soon as it is repaired, this time it is going to get sold and I will buy a John Deere, Toro or Snapper! - Something with known reliability and not another pile of junk like this Husqvarna RZ3016 30-Inch!!
Riding mower purchased from Sears was a headache from the jump start. Had to call and set up appointments for mower failing to start, smoking, parts loose. Times were set so far in the future yard got in a mess. After warranty expired had to take it to local certified dealer and spent a small fortune. This gave me buyers remorse in the worse way. The product wasnt durable at all. I bought about 5 batteries in 5 years which makes me think I may have had electrical issues. It finally died September 4, 2017. Funeral services September 14, 2017. Sunrise 2011 - Sunset 2017.
I purchased an all wheel drive Husqvarna mower from Lowes and it was a good reliable lawn mower for about a year, after that I started having problems with the transmission. I ended up pushing more than it went forward on its own (it went very slow). The 3rd season (still under warranty) I brought it in for repair and the service center said it was used commercially and not used for residential cutting so they said it was abused. I had a Toro for 20 years and it was still running when I got rid of it. I live on a half-acre so theres a lot of grass but I dont own a lawn maintenance service and I do not let anybody else mow with my lawn mower. I also dont know how you abuse a transmission, the outside of a lawnmower is just fine and so is the oil and it starts up just fine. I called Husqvarna to dispute it but they said they stand by the repair centers judgment since they cant see the lawn mower. They sent me a $50 gift certificate to go use at the service center. I never brought the lawn mower in for any repairs, this would be the only warranty issue and they still would not cover it. I do not recommend Husqvarna.
I had a similar situation to some of those Im reading here. Bought a Husqvarna riding mower at Lowes with an extended 3 year warranty. Worked fine for two seasons, this year all of a sudden a loud clunk noise and the mower started smoking. We shut it down immediately and called for service. The repair facility fixed it and sent it to Husqvarna and they denied the claim, saying we had to have run over something or hit an object in the yard and it wasnt covered. We didnt hit anything and there is NO damage to the blades, but apparently that doesnt matter. Wish I would have seen this site sooner and would have never bought the mower. Will never own another Husqvarna product again, and Im not real happy with Lowes at this point either who got an additional $200 for a warranty that seems will never be honored. Would have given zero stars if I could have.
I bought this mower to replace a 25 year old John Deere. After a while one gets tired of working on them before using them. I purchased it at Lowes in April, In May the belt came off so I called Lowes and they told me to bring it in. I did and after three weeks I picked it up. Right away the belt came off again. This time I called Husqvarna and they told me to take it to a dealer, I did. Two weeks later the mower is back home, I have finally been able to cut the entire lawn, but guess what? The belt came off AGAIN! Husqvarna used to make really quality equipment, I have a 20 year old chainsaw that has never given me any problem. If I had known this was the way they treat their customers I would have bought another John Deere. Now I have to take it back to the dealer and hope they get it right this time.
I purchased a new Husqvarna saw from Lowes and use it twice. On second, the use of the engine seized mechanically. I contacted Lowes for repair. The service advisor tried to say I used too much oil in the gas mix and caused the failure. As a mechanic for over 30 years, I informed him that a rich seize was not possible. Foul the plug, maybe, excess smoke, probably, seizing; no way! Authorized to take to local service center. I was informed that the saw was three years old and out of warranty. Produced my (6-month-old) receipt as proof of date. After several weeks of wrangling on the part of the service center, I was authorized to do repair. I found that the wrist pin clip had fallen out and allowed the wrist pin to become lodged under the cylinder. Okay, problem identified and repaired. I was informed by repair center that the carburetor should be replaced for $175, thanks. I got the saw back and sold it on e-bay for 50 cents on the dollar. I went to real chain saw dealer, bought it and it works awesome; 30 cords in and no problems. Never again for Lowes or Husky!I lost $200 and got way too much aggravation.
I have or I should say had a Rider Model # YTH23V48. I bought it in Butler, MO 64730, from Young sales and repair. I bought it off of the showroom floor and paid more than I thought it was worth. I was dissatisfied from day one. It didnt have half of the deck clearance I was use to and it didnt serve my needs well at all. Previously I owned a Sears Craftsman mower, which was smaller horsepower and cutting width. That mower was ten times the Husqvarna was. It had twice the deck clearance and ran well for well over 14 years. When I went to get it repaired, I was offered to look over the New mowers at Youngs sales and service. I did not trade my craftsman in and left it there for repair and after several inquiries and two years later, I found that it was sold out from under me.Needless to say, I forced him to pay me for it. Bottom line is, after owning the Husqvarna for less than 3 years I am still paying for it and it now has a blown engine or so I have been told by Extreme Motors, the new Dealer in Butler, MO. Guess what? Their service was not any better. I have had it in there for a simple blown fuse and $400.00 later it had the wrong ignition put in, with no safety features anymore and they cut my headlight wires to stop the blown fuse problem. I gave them a piece of my mind just like I had given Youngs Sales. May I suggest that you make a better mow, along the lines of Craftsman or John Deere and do not let an unskilled shop operate in Butler furthermore. I am totally done with any Husqvarna product from here on and am seriously considering suing the company.That mower was a piece of junk from the start! I would also like to add that all I have is the card last four on which I am still paying ** and model number # Model # YTH23V48. I believe this company should reimburse each and every customer for whatever Husqvarna product they were unlucky enough to purchase. Absolutely terrible products and even worse service!
Hi, I purchased a Husqvarna tractor - yth2348 in 2012 which ran OK for 2 years, and since then continually throws off the drive belt every time I try to back the machine up. Its starting to do that in forward direction now too. I put a new drive belt on which did nothing to help, checked the pulleys and belt retainers at the pulleys, and all are good. It is a shame to spend so much money on a tractor that is the most unreliable machine I have ever operated. And I am a heavy equipment operator. I usually dont write reviews but feel compelled to tell everyone from what I have read about Husqvarna machines and my own experience... DO NOT EVER purchase a Husqvarna ANYTHING! THEY are all junk, and the US Attorney General should intervene as it is a CRIME to sell these pieces of Husqvarna junk.
Walk Behind Mower HU 800AWDX BBC. Purchased mower July 18th. Used once on front yard and it did okay. Used on backyard and right rear wheel lever used to raise and lower height became disengaged and loose. Cant use the mower. $649.00...down the tubes. Lowes wont take it back and Husqvarna says it is not their issue. Can repair for $475.00 plus the cost of pick-up.
The mower was bought 6/5/17 and has given me starting problems plus grayish smoke last 2 times I used it. Yesterday while cutting grass it began blowing smoke like it was on fire! My wife spent over 2 hours on the phone waiting on customer service finally talking to a rep who took forever to tell her to take it back to Lowe’s. She was directed to call the local store and arrange for them to come out and fix the problem. However, when she called the local customer service she was told they wouldnt send anyone out but they would pick it up for a fee. She asked if we could bring it instead. They said yes, but before closing. Therefore, we borrowed a truck to take it back to the Knoxville Lowe’s, 210 N. Peters Rd. 37923. It was over 25 miles one way. When we got there and unloaded it they took it into the store. My wife went in to get papers saying we delivered it as instructed. She was then told we would have to take it to another place. She told them we were instructed to bring it there and was not interested and now moving it to another location. She was then told she would have to sign a paper stating we would be responsible to pay them up to $300.00 for resolving the problem. Less than 3 months old with a 1 year warranty and now Lowe’s is trying to Stick us with a bill for what they told us to do with no mention on the phone by either reps about any fees. Was this a bait and switch like scam? I believe it was! My wife told the original rep we wanted our money back and he told her to take have it picked up. The second rep looked the first rep’s information and then demanded my wife sign the paper described above. My wife came out to the truck and informed me of the changes they demanded, either take to Anderson Site or sign the note saying we would pay them. I told her to get in truck and we left. We were supposed to get our money back and then switched to paying for them to check it out. RIDICULOUS!!! All we want is our money refunded or another brand new mower like the original one, but not a LEMON! Invoice ** for $1375.57. Transaction #** on 6/5/17.
I purchased the riding mower last year. Overall it is a decent piece of equipment. One area of concern are the rear tires. It seems every time I go to mow, my tires spin on flat surfaces. Sometimes it is wet, but happens just as much on dry grass. I sent a letter to customer service asking for a solution because it is ruining my grass from the constant spinning of the wheels. I was sent an email within a day that someone would reach out to me within a few days and was given a claim number. Three weeks later, after no response, I sent a second email with the assigned claim number that was given to me initially. Well, it has been another two weeks and nothing. Im not asking for anything but suggestions. The tires that came with the mower are horrible. I never had any issues with any other mowers that I have used. If I dont get some response I will take other avenues to voice my displeasure.
I purchased a Husqvarna RZ46i on Wednesday the 21st of May. I arranged to pick up the mower after work on Thursday the 22nd. I got home late and decided to mow the lawn knowing that it would be dark by the time I got half way done. I noticed that the mower had a vibration in the deck when it was off and the motor was on idle. I looked at the electric clutch and noticed that there was far too much run out between the clutch and the motor shaft. I engaged the blades and idled the motor up to about half throttle and deck shook badly. If I sped the motor up the deck would smooth out some but vibration was sure to take a toll on the life of the bearings in the clutch and the deck spindles. I mowed the grass and the right headlight went out within 15 minutes most likely from the vibration. I called the store and arranged for another mower to try. They called me back when it was ready and I went to check it out. The other mower acted the same way! The mechanic said that it had a three year warranty and I told him that that would be around the time that the bearings would start failing. He said I could buy the extended warranty and I told him I could buy the clutch for less than that. I rejected that mower at the store and left it there. I told the mechanic that I wanted to call Husqvarna on Tuesday the 27th since they would be closed on Memorial Day and see where they stood on the issue. The customer service rep. had never heard of this problem and did not seem to know anything about belts and clutch alignment. She threw the responsibility back on the distributor as the one that should fix their Quality escape. Since the stores fix was the extended warranty and Husqvarnas was its not our problem then my decision was simple. I canceled the sell and bought a John Deere Z425. It was about a $1000.00 more but the clutch is aligned correctly. It runs and mows smooth as glass. Vibration is the number cause of failure in a bearing and then the heat that is generated in the process. When purchasing one of these mowers I would caution you to check the vibration and the run out on the clutch. Just because it may smooth out some at high RPM does not mean that everything is OK.
Briggs engine smokes and uses more oil than gas. Its ready to blow up. Briggs is really making junk nowadays. This mower had about 100 hours on it. I was a firm believer in Briggs up till now. I will never buy another Briggs engine. Even the Kohler engine is not thought of very highly. I do plan on buying another Husqvarna lawn tractor, as the overall machine seems to be good. But I guess the Kawasaki engine might be my choice. Husqvarna should make good on these lemon Briggs engines!
I would NOT recommend this product. Please do not purchase unless you plan on paying for any issues that may arise. We purchased the mower 3 months ago! Yes, only 3 months ago. The starter is gone and there is a 2 month backlog for THEIR local service retailers and we need the mower now. We have to just figure it out or drive an hour to the next retailer and then pay out of pocket until the warranty is processed. Everyone is sorry but no one can help!
Last year, it started... (what looks like oil leaking out of the exhaust-muffler) and it had dripped onto my concrete floor. It had smoked at times when engaging the blades - when the load was put on the engine. I called Lowes Advantage and filed a work order. They had a company that they use in Virginia to check it out. When I got it back, I read the work order and what was done. They did a service tune up on it. They changed the spark plugs, changed the oil and filter, and changed the air filter. Their paperwork and one of their employees said that they also sharpened the blades and detailed (cleaned up the mower). But, they didnt sharpen the blades or detail (clean the mower). The blades hadnt been sharpened and there was still oil residue on the muffler and chassis area. They said that I would have to pay for it. I called the Lowes manager and complained. I clearly said that I dont think its been fixed, that there seems to be an engine problem with the rings or the block. He said he would make a note of it and I didnt have to pay anything. Well, I didnt know what to do. What could I do?... Last week I mowed with it for about the fifth time since I had this done... Still the same oil looking leak as before. Yep, I think Ive been right the whole time, wasnt fixed... I just called 7-31-14 to complain again to Lowes Advantage. Theyre setting up someone to check it out again. I dont know if its the same company or not. I asked the person filing the phone complaint if theyve had similar complaints and she said yes. By the way, I bought two Husqvarnas at the same time from Lowes. And I bought extended warranties with each. The other one has been used the most though. But, now its starting to drip too. And all of the riding mowers that Ive bought new came from Lowes. An 18 HP 42 Murray Yard Machines MTD back in 1997. It was still mowing fine when I bought a 24 HP 50 Cub Cadet in 2004. Both were still mowing/running fine, but I sold them when I bought the two new Husqvarnas in 2012. Both have the Kohler Engines. Both 26 HP 54 cut...Since I bought them, Ive noticed that theyre putting Briggs Engines on them now... Have they had problems with the Kohler Engines? I paid good money for each... $2200.00-ish for the standard style riding mower and $2600.00-ish for the zero turn style riding mower... plus the warranties for each... And, when I first complained, I went to the Lowes store in person. No one really wanted to help me or they couldnt. They said that I would have to call the phone number on the mower... Well, it was the Lowes Advantage number. Couldnt they have helped me in the store, or called for me, or set up my complaint there in the store? I dont want to get stuck with a high dollar mower that isnt going to give me the service that I paid for... Sorry. Thanks, please advise... Im not going to check the attorney box below for me to be contacted yet. I will see if we can make this right first... Please help.
I brought a zero turn mower and the second time I mowed my yard a spring broke a pulley broke and the deck belt was ruined. I took it to the dealer and it took 2 and 1/2 months to get it back. I had to pay for all the parts and the labor. I will not recommend this product.
I bought this mower new at Sears in 2006. I mow about 1 acre, and have had nothing but problems with it - bent push rods, fuel system, electrical system, and the tires havent held air since day one. I have 102 hours on the meter, but my wife has left the key on 2 or 3 times, and the meter adds hours even with the motor not running. It’s probably 50-60 hours and 20 of them were trying to start it.I have spent more trying to keep it running than it cost new. I had to buy another old riding mower at a yard sale for $250. It has been 10 times the mower than the Husqvarna. This Husqvarna 2348 has been the biggest ** I have ever seen. My advice before you buy one - take the money, buy some goats, or a good pair of scissors. It would be faster in the long run if you buy them. Make sure you have a truck and trailer so you can haul it to the shop. Youll need it.
Mower is one year old with 31 hours on it. It will not cut smoothly, and it only has one wheel pulling and it has 23 horsepower but my old MTD mower with 12 horsepower was a better mower.
Husqvarna 700H 22 Self-Powered Mower: Just a word of warning -- in my 63 years, this is the very worst mower that I have ever used -- ever. It was also the most expensive mower Ive owned. Bought it at Lowes this spring. It has no power. The mulching component magically SUSPENDS the cut grass inside the mower housing until the blade gets choked by too much compressed grass, and the entire mower is forcibly shut off. So very frustrating. The only way to restart the mower is to dislodge the enormous amount of compressed grass -- leaving a mountain of unsightly clods on top of your yard. No, the grass doesnt need to be wet or damp for this to happen. Heaven help you if your grass *is* a tad damp. This mower (Husqvarna 700H) simply cannot handle it. Im a nice person; in fact, this is the first negative review that Ive ever written. Ive just had enough. This review is completely honest, I have not exaggerated in any way.
I purchased a Husqvarna YT46LS tractor from Bensons Hardware Derry, NH. I loved it. I had about 7 or 8 hours on it and was mowing my lawn for approx. 2 hours when all of a sudden I felt oil spewing out all over my clothes and face. I shut it down. Keep in mind; I actually had to refill my gas tank because I used almost all the gas in the tank. After 2 or more hours of cutting, then oil was everywhere. I called Bensons in Derry, NH. Brian told me he would take care of it. Well, I got in touch with them and their answer to my problem was that I never put the oil stick in properly (Owners Fault).So after 2 plus hours of mowing a lawn with no problems, the oil stick pops up and leaks all over everything. Wouldnt you think if I put the oil stick on wrong that problem wouldnt wait for 2 hours to rear its ugly head??? Buyer, beware of Husqvarna and especially Bensons Derry, NH. I was charged 73 plus dollars for them to clean the engine. So sorry; I am now afraid to use it because this problem will probably happen again. Oh and I am supposed to change the oil at 10 hours. Bensons said that they would change my oil. They didnt and Brian didnt remember telling me that.
Bought AWD Husqvarna mower at Ace Hardware less than 2 years ago. Brought it home, gassed it up and would not start. Took it back and they messed with it and put premium no ethanol gas in it. Back home it started. I rarely use this mower as a yardman usually mows my lawn, but I use it to tidy up. The mower has been used maybe 4 times. I have used it once this year on 05-10-2015 and tried to use it today 05-22-2015. The AWD is not working. The cable is loose and will not empower the AWD. The thing is impossible to push without the AWD. This mower has not worked properly from the git-go and I should have asked for my money back. Now I have to somehow load this heavy thing up and take it to a repair shop. I am 75 years old and wish I had bought a cheap mower from Wal-Mart as I have done in the past and had no problems with them, plus Wal-Mart will return your money if returned in a timely manner. Ace did not want to do this and they are local and I live in a small town, but I should have stood my ground and insisted on a refund.
Ive had my Husqvarna YTH 24V48LS for about three years. I have never have been able to get the deck to mow level. Purchased replacement blades from local Dealer only to find out that the parts book listed the wrong ones. The final straw was when the adapter between the steering wheel and the steering column wore out. I found the design to be a plastic adapter mounted to the steel column. No wonder it wore out! Awful design. Replacement was $20 for what looks like a $2 piece which I refuse to do. Come spring Ill go back to Craftsman.
Bought a Husqvarna YTH24V54V lawn tractor on 8/6/18 at Lowes and a 3 yr extended warranty. $2450 +tax. Before this winter in TN, which is around end of Nov. I winterized it like I have winterized all my outdoor equip for the past 30+ yrs living in upstate NY where the winters are about 3 months longer and much colder. Added stabil to gas in the mowers tank and gas in can. Ran engine long enough to make it to the carb. Why B&S does not install a shutoff valve in the system is beyond me?On 4/18 I decided to cut the grass for the first time this season. Started tractor with no problems and it ran as normal for about 2 mins on the driveway. Drove it to the grass engaged the deck and made it about 6 then stalled. Tried to start and it would not. Pushed back onto the driveway and continued to try and start. If I let it sit for a couple of mins it would start and run although not normal. Called it a day. It rained for two days so I did not look at it. When I did try to start it again. It ran for 15 20 secs but blowing white smoke. Did start it numerous times trying to figure out why the white smoke. Then I noticed it was also blowing oil and gas out of the exhaust! Ok check the gas tank which did have over a gallon in it now had 1/2 in. The crank case was full of diluted oil and gas. The first thing I thought of was the engine is probably now toast. The second thing was call Lowes and have it taken in for service.It took 5 days before they found a servicer to pick it up for repair. I did some internet investigation and found out it was most likely the carb and it seems B&S engines are the only ones to drain the gas into the oil. I also decided to dump the crankcase and change the filter. While the oil filter is draining in the catch pan I notice very file metallic shavings in the diluted stream. GREAT!!The Lowes warranty rep calls me on Tuesday thats (7 days with no mower). 1st call: Informs me that the servicer diagnosis was the carburetor is bad! And its not covered in the warranty. (My mistake and I wont ever let it happen again). I was a little dumbfounded as to why it wasnt but I was more concerned on getting it back. So then I am informed if you want him to do the job it will be 45 for diagnosis and the cost of the carb replacement. (Except she forgot to get that info.) Also informs me that the carb is on back order and the servicer has another mower waiting for one. (OK that raises 2 red flags for me.) Ok ,she will call back with the total and Ill go read the warranty under Owners Warranty Responsibilities. (Here is the part where they void their warranty) As the engine/equipment owner, you should however be aware that B&S may deny you warranty coverage if your equipment or a part has failed due to abuse, neglect, IMPROPER MAINTENANCE, or unapproved modifications. So adding Stabil to the fuel before winter is improper maintenance? Who Knew!!2nd phone call - The price for the carb and the diagnostics is $368. Ok they can do it. Now I ask her Why is the carb not covered? You would think it is since its a main part. Oh they said it was not covered because its a maintenance issue Oh! Surprise! I asked, Is there a eta on when the carbs will be available? No idea what so ever. Greaaat. So it seems maintenance issues have been taking out a lot of carbs since they cant keep them in stock? Why cant a dirty carb be repaired? Can a little (gas and fuel stabilizer) varnish making the float stick destroy the carb? B&S builds inferior carbs and pushes their failures off on their customers. Stay away from BRIGGS and any company who puts this engine in their product.
I purchased the mower several years ago for residential land mowing for fire protection. The manual does not detail the required tightening of the pulley or blade. Hence the interface material suffers. You can tighten them as much as you want but the parts still wear out. $$$$$$$$$ 1. The material used in the drive spindle spline is very strong and the pulley material is very soft, hence it easily wears out. Same with the bottom of the drive spindle where the bottom star is soft material and the blade is very STRONG, hence the spindle wears out quickly. $$$$$$$$ 2. ZERO customer support. I have left a total of 5 requests over the years to contact the factory and the common response is, thank you and a factory representative will contact you in 1-2 business days. NEVER HAPPENED. Last request was in mid May, NADA.I can fix my problem because I have the experience and tools to do so. HOWEVER, any lay person is at the mercy of the poor customer service and expensive replacement parts cost. My hope was to communicate with the factory as to the problems I have been subject to and wanted to offer engineering solutions. They seem to not care!!!!
My John Deere GT 275 finally gave out after 15 years of reliable service. I was intending to buy the current equivalent until I saw the price. Decided to try Husqvarna GT52XLS Riding Mower - never had a Husqvarna product up until this point. Spent $3200 on the machine. First few mows it was great! Within the first 6 weeks I had it back to the shop - trouble starting/running. Within the first 6 months I had it back in the shop two more times for broken parts (I only mow my lawn grass with this machine - I have JD tractor/brush-hog for pastures). 3.5 years later, I have spent over $1500 in repairs (not including regular maintenance) and am taking it into the shop this morning for them to try to figure out why it hardly moves forward or backwards. If I had known than what I know now I would have never bought Husqvarna - and never will again. The dealer told me on my last visit the deck on their machines is much better than the JD - WHAT GOOD IS THAT WHEN EVERYTHING AROUND THE DECK IS JUNK??? Their products are very poor quality and I will not only never buy Husqvarna again, but will make sure anyone I talk to about tools and machines knows what a terrible experience I have had with Husqvarna. BEWARE!
I was unfortunate enough to buy a LZ5225 with the rear discharge deck...2 hours in and the motor throws a rod. 4 hours on the meter and the drive belt shreds. 5 belts later (average about 12 hrs per belt - belts cost $90 bucks), the spindle locks up. So far this mower has been broken much more than it ran. I thought this was a lemon but the dealer or factory was not interested in making things right. After reading this website I now see my mower is a standard ** - piece of doo doo from Husqvarna. Too bad there is not a consumer group capable of kicking this corp. out of the US...
Fuel is leaking into the oil pan, causing the engine to smoke and stop running. How do I fix this? Thanks.
At 9 hours had a belt break, At 19 hours had a wheel bearing go out and had to take to shop, at 24 hours had a rod fall from the deck and a tension spring break. Now at 28 hours it wont start. What a piece of junk that I wasted my hard earned money on and am still paying for it!!!!!!!! DO NOT BUY!!!!!!!!!!
Purchased Husqvarna ST 224 Snow Thrower in Oct. Live in NJ during blizzard last month the auger stopped after an hour of using. Removed cover, auger belt was frayed and off the pulley. I put it back on in the middle of a blizzard under a carport. Started and tested, the belt was so stretched it would not turn the auger. Found through surfing Husqvarna has a Technical Services Bulletin (TSB) addressing the problem. This has occurred on other Husqvarna models too! Called Husqvarna and spoke to a rep. He did not know what a TSB was and blew me off to a dealer. Call them, theyll take care of it. I then asked if Husqvarna was going to reimburse me for paying to have my driveways plowed, he said NO! The dealer will have my $850.00 HUSQVARNA SST 224 Big Orange POS for 2 weeks this Friday 2/12/16. IT SOUNDS LIKE ITS TIME TO FILE A CLASS ACTION SUIT AGAINST HUSQVARNA AND THEIR INFERIOR PRODUCTS.
My experience worse a disaster from day one: The first year/year and a half entered the shop 6 or 7 times for different reasons. One time the people at the shop were surprised to find out that the clutch was gone, they said it was very rare. I had a John Deere 15 yrs old, and I never knew there was a clutch in these machines. Everything that could break got broken. I am taking it tomorrow again because the belt broke for the second time. Changing the oil is the messiest job you can do, and the deck does not raise high enough, so it cuts so short that the Florida sun burns the grass immediately. On top of that I spent $300.00 in attachments (what the hell was I thinking??!!) that I used only a few times because the chute was getting clogged. It is hard to believe that there was any engineer involved in this product.My John Deere started giving me problems at the end and I sold it. I dont want to sell this one because I FEEL I AM DEFRAUDING PEOPLE. This machine may be great in Canada, or to ride with the grand kids at 6 mph, but certainly useless to mow the grass... unless you dont care about destroying your lawn. I WISH I HAD READ REVIEWS BEFORE I SPENT 2,000.00 IN THIS PIECE OF METAL. By the way: The customer service people are very nice because they are so used to complaints but do not solve absolutely anything. 40 on the phone to be transferred yesterday to the escalation department, they apologized saying that the escalation department was very busy. Well... I believe that!
I bought my Husqvarna 775 - 1.75cc $499 in 2014 at Lowes and it failed to start after 2 years. I lost my receipt. I went to Lowes and they said I need to change spark plug, drain old gas and put new gas in. I did as they said even spark plug still look good, but still failed to start. I never use a lawn mower as bad as this Husqvarna before, never! My 10+ years old Honda never need to do anything each year after winter. It starts easily. Husqvarna is a bad brand for mower. I dont suggest anyone to buy it.
I bought a Husqvarna riding mower in July 2010. After 48 hours of use, the drive belt stretched and the mower stopped. The manufacturer said that they dont warranty belts! I just hope that I dont have to replace the belt every 50 hours!