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Husqvarna Motorcycles is a Swedish-origin Austrian company which designs, engineers, manufactures and distributes motocross, enduro, supermoto and street motorcycles. The company began producing motorcycles in 1903 at Huskvarna, Sweden, as a subsidiary of the Husqvarna armament firm.
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Ive bought a 1998 350 and a 2008 445 chainsaws this year. Ive had the privilege of finally getting a 2009 455 Rancher last month, all from pawnshops this year because thats all I can afford. They all have been well used and abused, I fixed a few things, disassembled them, cleaned them and they all run every time a need one to feed myself. I looked at all the boards and all the reviews and I think some of the bad reviews are from people that have no experience with simple repairs. Ive had an oil pump failure on the 350, I pulled the pump, cleaned it. Replaced the $8.00 plastic gear and moved on with my life. I didnt pay $120 to a service center or get upset and post a angry review calling all Husqvarnas junk. I can not speak to the quality of a new saw because I never had one but I can personally speak for the used Husqvarna saws with some personal information about my own situation. Im happy with the ones a have and my new 455 Rancher....well new to me. The 455 is a beast. Its my pride and joy. I love it and we have a great relationship. I care for it and treat it like its my child. I give it only the proper fuel and oil and bath it regularly at the end of the day before bed. Its leaks some oil but hey, what 5 yr old child doesnt leak overnight? In return it allows me to WORK, this winter it will keep me warm. If you pay $419.00 plus tax for a saw and you have problems with it I can understand being a little angry but dont trash Husqvarna because the product went down or is having an issue, at least you didnt have to work all month to buy a used one at a pawnshop. If I ever get a new 455 Ill let you know what quality it is in ten years because I wont be complaining to a dealer or a forum about how my toy broke and mommy wont buy me a new one and they all are junk because mine broke. If you dont like you new junk saw send it my way and Ill send you a picture of it in ten years when Im still using it. Oil pumps go down, bolts fall out, my favorite I heard was the saws are junk. If they all are junk then how come I paid my child support this week with my well used junk? Junk doesnt pay your bills. The information forums should be for information not venting... Wait thats what Im doing 8-(. I guess because when I hear someone say all are junk because the one that was GIVEN as a gift to me wasnt perfect I get a little angered. Again if you do not like your new 455 Ill take it off your hands gladly. For people who are truly having problems out of your new saws I truly feel for you, I have the advantage of never being able to afford an overpriced shop repair bill so when one goes down I fix it myself very simply. Cost me little of nothing because my labor is free and the saw was already well used so I didnt take the hit as hard as you did. If you will ask some of the people on the forums how to fix your problem, Im sure most of those guys would be very happy to help and the people putting Husqvarna chainsaw repair videos on YouTube makes most repair tasks very simple. Again I see the biggies in the Husqvarna saw is the cheap plastic oil gear but hey it does say Rancher on the side and not xp. Husqvarna provided a product for $400 and it is a good $400 product, notice I didnt say $1000 product? All in all I would buy another 455 Rancher in a minute if I come across one, in fact if I can get an opportunity to get a brand new one later this year you better believe Ill jump on it because I trust the product. In fact I trust it so much Ill bet my next meal on it....oh wait I do.
On 6/06/2011, I purchased a Husqvarna LGT2554. I used it once, and then it would not start. No fuel at carburetor. Lowes replaced it on 7/25/2011. I used this one 3 times. I went to start to move and have the same problem as the first one. I called Lowes for the repair center; I was given a wrong number. I called Lowes again and was told if I wanted it picked up for repair. I should have bought a John Deer. I still have not gotten a number for a warranty repair. Next time, I will buy a John Deer. I do not have any way to get this thing to a repair shop. No name and number for a repair shop. I dont know of any place to purchase parts to repair for myself. I just wanted you to know that your high-priced piece of junk is just that. I am a businessman in Tulsa, OK and I assure you, everybody I come in contact with will be made aware of my problem and the quality of your product.
I have a riding mower that the gas tank goes bad on. They break, and Husqvarna is well aware of the failing part. So how do they help - they stop making the part so the mower is useless. Do not buy this brand if you intend to be able to use it for a long period of time. When I contacted customer service they sent me to a vendor who also doesn’t have the part.
Clutch engage cable broke after 26 hours. Looked at it and it was frayed at both ends and had a clean cut in the middle. Obviously defective, frayed and mounted incorrectly. Got cut clean through by a blade pulley. Took problem to local (sort of, but closest) authorized dealer and they refused warranty for the fact that they tried 7 different ways and the computer would not take it. So I had no other choice but to pay for the cable and replace it myself. But the repair center was so sympathetic that he even expressed that he felt my pain and frustration. That made me feel so much better. Yeh, right.So, I contacted Husqvarna for reimbursement. Husqvarna website form was useless...no response. 1 (800) 487-5951 Husqvarna Group, customer service phone. Called and spent 45 minutes. 1st level agreed with service center immediately so I asked to speak to supervisor. Told that it could not be escalated until I got the reason from the local center. I told them I refused to go back to them for the reason they already gave me and then have to call Husqvarna back, let me speak to a supervisor. So they took all information about tractor and gave me a escalation number, and if I lost it, they could do nothing. Long wait times and finally another operator said they cannot override the local repair center. They would not refund me. They could only send me a replacement (of which I already had!). That is the best I could get, though useless unless it breaks again, though I mounted it correctly.Customer support puts too much on the consumer and customer and anything you do wrong will negate the customer service request. They give you the runaround. Too many level and requirements to get answers or satisfaction, if at all possible. They say, If you lose the number... Lots of reasons and info needed to escalate to simply speak to a supervisor. They say, Need reasons for dealer even though you already got them. They say they cannot override dealer decisions...the dealer has the final decision. Husqvarna gives too much power of decision to local repair centers and dealers and cannot override their decisions. I will never buy another Husqvarna anything ever again, even with the 3 years warranty temptation. As other reviews state, the warranty is of little value or just plain worthless.
Fuel is leaking into the oil pan, causing the engine to smoke and stop running. How do I fix this? Thanks.
All in all the RZ4621 has been a decent mower. I am writing this to maybe save someone else who has purchased this mower, some time. I was going through problems with my deck belt coming off continuously. I could not find a single review that helped solve my problem. Every time I would go out to mow, I would engage the blades only to have the belt fly off. I would re-install, try to engage again and the same thing. Sometimes it would take as many as 12 times until it would hold and I could mow. Now mind you this happened every single time I would go out to mow. Once it would stay, I could shut it off and start it again that day, but sure as Im writing this review, I would have to do the same thing the very next week in order to mow again. I tried everything from all the reviews and complaints that I would read - I tightened the spring, I changed the idler pulley with the belt keeper, you name it, I tried it. I finally read a post on a forum somewhere where a guy was going through the exact same thing. Someone had suggested he tighten the bolt running through the other idler pulley which tightens the idler arm firmly to the deck. I went out to check the situation of my idler arm and it was as loose as a goose. For some reason it never dawned on me when putting the belt back on time after time that the idler arm should not have play in it. I guess what did I know. Bottom line is this - If for some reason you cannot get your belt to stay on when engaging the blades, check your bolt that goes through the pulley that attaches the idler arm to your deck - You will be glad you did. I have not had this happen to me since then and I check to make sure the 5/8ths bolt is tight before using the mower. Life is good now and the months of aggravation are over. I hope this helps someone.
OUR HUSQVARNA LGT 2654 Rear axle has broken twice now. It has been in the repair shop over a month now. The repairman says he is having trouble getting parts to fix it. He has replaced the rear seal 3 times and it continues to leak fluid. I am at my wits end with the tractor. Has there been any kind of recall on these tractors.
I purchased the riding mower last year. Overall it is a decent piece of equipment. One area of concern are the rear tires. It seems every time I go to mow, my tires spin on flat surfaces. Sometimes it is wet, but happens just as much on dry grass. I sent a letter to customer service asking for a solution because it is ruining my grass from the constant spinning of the wheels. I was sent an email within a day that someone would reach out to me within a few days and was given a claim number. Three weeks later, after no response, I sent a second email with the assigned claim number that was given to me initially. Well, it has been another two weeks and nothing. Im not asking for anything but suggestions. The tires that came with the mower are horrible. I never had any issues with any other mowers that I have used. If I dont get some response I will take other avenues to voice my displeasure.
Bought a Husqvarna gas blower at Lowes. After running for a total of less than 2 hours, it simply will not start. Call Husqvarna, only to find nearest warranty dealer is over 30 miles away. Will NEVER buy Husqvarna again.
I have always heard how great these saws were and went to Rural King and paid a big chunk of cash for a Rancher. I took it home and immediately put it to work cutting. That affair lasted almost 30 minutes. At that point a plastic piece attached to the chain brake snapped, just snapped without being dropped, etc. So I re-packed it in its fresh box and returned it to the store that same day. They tried to talk me into keeping it but I argued that at this rate it will have broken dozens of times before it even gets to the warranty expiration date. I was done with Husky--or so I thought. Last year (5 years later) I needed an affordable simple push mower for rough cutting of rough areas around my yard area. I bought a Poulan Pro and used it for almost exactly a season. At that point it was smoking to the point I had watering eyes and actually made loud rattling noises when running. My last mower was an MTD and I used that for ten seasons doing the rough mowing. 10 to 1, are you kidding? Then on this website just today, I see Poulan Pro is made by Husky. No surprises there! Finally, I tried contacting Poulan Pro and it was exasperating to the point I gave up (which is probably their intention).
I have a riding lawn mower thats in shop all the time. According to the specialist who has been working on lawn mowers for 20 years, my lawn mower had been dropped off a truck and then sold to me. The mower deck fell off after 6 months; front was bent, and now the frame is breaking off. He has never seen anything like this before. I contacted the company and filed a complaint and was told someone would call me back. Its been a week and have not heard from the company.
I am sorry for all the troubles folks have had with Husqvarna power equipment that have expressed their disappointment here. However, I feel that I must tell all of you that I own several units of Husqvarna power equipment (chainsaws and mowers) that have operated flawlessly for many years. I am not the only one who is happy with their Husky either. My equipment has been properly maintained by authorized service centers and myself as per the maintenance schedule in the owners manual. I use the recommended additives, fuels, oils, grease and filters for maintenance. They were bought from authorized dealer/repair centers that properly assembled the equipment from the beginning, not Lowes employees that I doubt have any training or very little at best on proper assembly (not the employees fault). A cheaper price is not always a better buy my friends! As for the axle and engine troubles with riders, everyone who makes anything makes a mistake now and then. Its not a personal attack against you, Husqvarna relies on others to build quality components to mate to their equipment. As a result, Husqvarna suffers from disappointment also. I know your problems are your main concern and they do matter, but read the reviews from the Husqvarna website for the product you are wanting to buy or already own. You will see a pattern of where things were purchased, how they were maintained and operated and the problems that soon followed. There are instances where the product just failed to meet standard, Husqvarna is not perfect. I have just never encountered one of those instances where they failed me.
I purchased a zero turn less than 1 year ago. After only 6 hours of use the spindle started smoking. The dealer took it into the shop for repair. Two weeks later I got it back. In the spring this year, after only 9 hours of use the spindle started making grinding noises and smoking again. This time they replaced the spindle and the pulleys. Two weeks later after I got the mower back it immediately started making strange noises. I called Husqvarna consumer support and told them I believe I have a lemon for a mower. The customer service agent told me to contact the dealer again and have them pick it up to be looked at. I attempted to cut my grass again and with only 10 hours of use the mower melt came off and would not drive. The dealer picked up the mower and it has been in their possession for almost 3 weeks. I called Husqvarna customer service again and spoke with **. He told me that I need to deal with the dealer and there was nothing and no one else I can talk to about my issues. I specifically asked to speak with his supervisor. He refused to do so. I repeatedly asked for another manager or anybody that can help me resolve my issues. He said there was no other person in the entire company that I can contact about my problem. I explained that I am very frustrated because I, the consumer, have a $4000 lawn mower that has spent more time being worked on and in the possession of the dealer than it has in my possession doing it intended purpose. I just want a mower that works!
RZ4621 Zero Turn Mower - I have one season on a brand new machine. 3 clutches, 3 belts, two tension springs, one pulley and one pulley pedestal and I still cannot keep the belt on. The dealer and Husqvarna do not recognize that there is a problem. One thing I do know and that is I am becoming a very experienced Husqvarna mechanic. I purchased this unit because I have weed trimmers, chainsaw and a Husqvarna rototiller that have all been very good. I thought their mowers would be no different. Yesterday I went and purchased a new Deere zero turn mower to replace this one as I am sick and tired of fighting with this one. The Deere has to be better. It cant be any worse.
I bought my Husqvarna riding mower from Lowes a couple of years ago. Ive since spent as much as I paid for it in repairing it. This mower is absolute garbage. DO NOT BUY ONE OF THESE MOWERS. Itll be a cold day in hell before I ever, ever, ever buy a mower from Lowes or a Husqvarna product again. I hope this helps prevent someone from throwing their money away, the hassle of owning and repairing one of these movers.
For anyone thinking of buying a Husqvarna, dont let the store lied to you like they lied to me. They told me if there was a problem with the mower to bring it back to them and they would fix it in about a week. Well in three weeks it didnt run anymore so I took it back. And was told I cannot bring it there and then I cannot return it, I have to take it to an authorized service center. Not what they told me when I bought it, but it sounds ok, right. Nope. Below is a copy of the text on Husqvarnas webpage.Why would a servicing dealer refuse to repair my equipment that I purchased elsewhere? Each of our dealers is an independently owned business and we cannot control their business decisions. We can only suggest that you call ahead, prior to bringing your unit in for repair, to make sure a dealer can and will assist you. If necessary, contact customer service for other authorized servicing dealer options in your area. All the service centers in my area will not honor the warranty. So I have to pay to have my 3 week old lawnmower repaired! I will never ever buy another Husqvarna!
I bought a brand new chainsaw Husky Model 240. Short chain aside. It only worked once. I have checked the plug, rinsed with gas the gas tank, added new fuel and nothing. I hate it and I want my money back, its junk! All my other gas engine out workhorses are Stihl and they are going strong after 18+ years of service. If Husky would return my money, I would never look back. It is true the Husky is being produced in the Poulan factory, by me it is. One door sends out orange. The other door sends out green. Essentially you are paying for a Husky and getting bottom of the barrel Poulan chainsaws. I saw the plant doing this personally.
My husband and I purchased a Husqvarna YT H2042 20.0 gross horsepower 540 cc Briggs & Stratton engine riding lawn mower from Lowes in our neighbor town. We thought we were purchasing a good quality mower, but we were wrong. We purchased with a 0 interest for 18 months and before we had it paid off the problems started. The mower would not pull itself - totally stopped. First repair cost $400.00 - the valve was bad. That repair lasted about two weeks. Took it back to the repairman. The mower would not start - starter was bad. Another $400.00 repair bill. Asked why all the problems, answer was mowers just arent made like they were. That repair lasted about 6-7 months. The mower would not start or move again. Took it to a different repair place another $350.00 repair. The starter, battery (which we were told was the wrong size for the mower but was the same that came on it), belts were bad and the engine was making a noise. This repair lasted again about 6 months. The mower stopped pulling itself and the engine sounded terrible. Fourth repair cost $498.00 the engine had moved around some way and the belts were bad again, the starter was bad again, the engine mounts had to be drilled out and reweld so everything would line up correctly. We have cables laying on the cutting deck from rewiring repairs. Again it lasted about 6 months and now we have a mower setting in the garage that will not pull itself again. Very very bad product. The warranty covers nothing. Lowes needs to stop selling these products.
I purchased my 46 YTH2349 tractor last March 2007. I changed the oil, filter and sharpened the blades 3 times. I havent changed a belt yet. It just started rattling in the clutch/brake assembly - probably the pulley bearings or the belt. What a sweet tractor! Great service. I highly recommend Husqvarna products.
I bought a Brand New what was supposed to be a 2018 but turned out it was a 2017! In April of 2018 I have had to replace everything above the deck at least once due to failure of components! Also I have had to change the blades at least 4 times! Leepers is where I was screwed at, and after fixing it again this last time, I found the deck was cracked at the weld of the back bracket! So I took it to an authorized warranty dealer. They called me and told me Husqvarna will not service my warranty! I paid $3000 for a mower that’s a $$$ pit! I WILL NEVER SHOP FOR HUSQVARNA EVER AGAIN, NOR DO I ADVISE ANYONE OF BUYING THEIR PRODUCTS!
Bought a 4824f zero turn last yr. Ran great. Ended up with about 42 hrs. on it. It started fine this yr., but since then had 5 issues. First was supposedly because of the gas and ethanol, but it wouldnt fire. I put gas on spark plugs and no fire. The mechanic claimed because of water and tore the carburetor apart twice. He DID get started so ok. That was $205, I paid. Then I mowed a lawn and had to clean the deck. When I got back on it, no start again. Solenoid this time. So the dealer replaced it no cost. Yaaaa. Then I mowed two lawns and the next time I jump on it, no start. Take it back to the dealer because electrically, something is wrong. The mechanic replaced the starter after 1 1/2 wks. And it starts. Then he puts the starter on his bench and guess what, the bendix no longer was stuck. It worked fine. What is going on!? Finally today I mowed my lawn, and it stopped in midstream. I thought I ran out of gas, but I checked and had gas. Jumped back on it and nothing. No noise whatsoever. I checked voltage and had 12.74 V to the started. No what. I figure what of the sensors. A buddy of mine said maybe a fuse to the ignition. Why, why, why? 52 hrs. and so bs ready to trade, sell, and go somewhere else.
Where do I start? First off its battery was weak. Most times, I would kill the battery starting the machine. Brought it to the dealer several times (I dont live in town so had to trailer it each time costing me gas and time). Eventually they said the battery was faulty and replaced it. Brought it home and it happened again. Brought it back, and it took two weeks to have it looked at, parts ordered, and get it back. Turns out they had to replace the whole wiring harness even though they didnt see anything wrong with it...the only thing left that it could be they said. By this time, the summer was over and I had only one more mowing for the season. Now to backtrack a little, I was having another problem with the belt coming off and had it to the shop at least twice to have it adjusted. I am quite capable of doing this myself of course but it kept coming off so...back to the shop. They put the belt back on and tried another tension adjustment. Got it home, mowed about 5 minutes and off it comes again. Didnt finish the grass, was pissed so I hauled the battery out and shoved it in the garage. This spring I raised the mower with my backhoe, put the belt back on and inspected the system. ** design, the belt is nearly round and as far as I can tell, it inverts and pops off. With only 5.6 hours on the machine the belt is in tethers from coming off. Good enough. Laid her back down and put the battery back in. Not a gig. Boosted it, not a gig. Again brought it back to the dealer. Turns out the flywheel had a crack in it. Another three weeks waiting with the grass now to my knees. I have a lot of area to mow. I have had this mower two years now and it spent the bulk of its life in the shop with 5.6 hours on it. I contacted Husqvarna and said I wanted a replacement machine as this one is a lemon. I cant begin to say how dissatisfied I was with the response. I got a complaints department who said that there was no one above them that I could talk to. What bull. What were they, the owners!? I run a resort here and I have a lot of equipment around that I have to depend on. I always buy new no I dont get other peoples junk and full warranty. I could have bought a cheaper brand and got a better machine but no, I spent $4000 on this piece of crap that has been in the shop for two years. They told me they couldnt replace it unless the cost was 70% of cost. What about customer service?
I purchased a Husqvarna LGT 2654 garden tractor 5/17/2014. Big mistake! Just over 2yrs later and the transmission is shot. I have just under 2 acres of land and one hill on the side of my house.The guy at Lowes where I purchased the tractor told me I need a heavy duty tractor to do my yard which that is why I purchased a garden tractor. I talked with somebody from Husqvarna and two Husqvarna dealers because I get two different stories on the warranty. I was told the warranty is only good for 2 years and then someone else tells me 3 years. Both dealers told me they would have to contact Husqvarna and Tuff Torq the manufacturer of the transmission to see if warranty would cover transmission. Good luck on that one. I had to keep calling them because they would not get back with you. Then I was told I would have to pay around $1000.00 for a new transmission. I went with Husqvarna because I thought they were a reputable company and was in business for a long time. I guess they are just to big now to care about their customers. I will never purchase another Husqvarna product again.
Husqvarna TYH24K48 - Bought this mower about 3 weeks ago, had about 4 hours on it & it threw the deck belt. Every time I put it back on it would twist sideways. Ordered a new one from eBay. I noticed when ordering it was a 5/8 wide belt, belt got here fast, took belt off to change it & it measured 1/2 wide, new belt was right. Call that So Called warranty Dept. to tell them to send me a Correct belt. I was told I would have to take Mower to their service center to have 1 of Their Service Personnel determine problem. I Told them, Dont Insult My intelligence. Im a Grown Man, and I Just Told them What the Problem Was!!!! BEWARE Husqvarna!!!!! BUY ANOTHER BRAND. They are a Bad Co. That do not care about You!!!!!!!!!
I buy all brand new Husqvarna equipment when I opened my landscaping business 8 months ago. I paid for Lowe’s no hassle warranty, and thought that the nicest equipment from Lowe’s and extra warranty would start me in the right direction. Boy was I wrong! Lowe’s warranty is completely worthless. If they do anything at all it will be blame you for the damage, then charge you for the repairs that don’t even fix the problem. Husqvarna is no better, when I’ve given up on trying to have my equipment fixed again I asked to just get my money back for the garbage they sold me. Then they reply to me that they will only fix it and that’s if they feel that the damage is due to something that they deem under warranty! Wtf!? Really? I paid for an extra warranty that Lowe’s won’t uphold because it’s under Husqvarna’s warranty so Lowe’s isn’t responsible, and then Husqvarna’s warranty is that they will only fix what they feel like fixing if they feel like doing anything? Don’t bother with Husqvarna. Every piece of their equipment I’ve purchased has given me trouble and if you do definitely do not waste your money on the extended warranty at Lowe’s. It’s worse than the garbage you just paid for!
I bought a Poulan Pro Leaf Blower. It has less than 15 hours run time on it. It will no longer start. They have failed to respond to any correspondence on their website! I personally know, they frequently hire illegal aliens, some that have been indicted by a federal grand Jury!
Husqvarna LC221RH; purchased 7 weeks ago, less than 5 hours use, only used where the rider cant get. The self propel feature stopped working. The only option the company gave me was to drive 120 miles, round trip, to the nearest service center. If they make me leave it and return for pick up another day, that will be 240 miles driving. Issue #2 The front cover gets packed with grass and they couldnt tell me how to get it out. It appears the only way to get it out is to remove four bolts, every time. Its a design flaw for a rear wheel drive mower. They use the same body for an all wheel drive mower and they dont close off the holes in the front for the rear wheel drive mowers. Issue #3 They make trying to do the paperwork for a rebate like getting a root canal. They obviously do not want to honor their rebates, if at all possible. I have done hundreds of rebates, probably more, over the years and I have NEVER dealt with a company that was so difficult. Their website is ineffective. I will NEVER buy this brand again.
My mother in law bought a husqvarna ride on mower in 2011. Done a crank shaft 14 months ago, now they are telling her it now needs a new motor at $1500.00. Her contact number is **. Not happy with the company that fixed it in the first place, now they want more money to re- build a new motor on a machine that is only 4 years old.
Just returned for the second time with my 5-month-old Husqvarna AWD push mower. The drive belt keeps coming off. They put it in the shop the first time and charged me $88 claiming abuse (bull). I took it back today wanting a replacement or a refund. I took home, I can fix it myself, but it is a royal pain to have to do this on a regular basis. Has anyone else had this problem? If so, how did you fix it?
Bought a mower from Lowes just around 3 years ago. Have had problems with it since the first time I mowed. Husqvarna will not back my warranty. The mower was dropped off at Lowe’s for a repair of deck issues 2 weeks short of warranty deadline. The subcontractor keep my mower for 2 months and submitted to Husqvarna numerous times for repairs unfortunately the transmission was bad. Now they say it’s out of warranty and it will cost more than it’s worth. So since it’s not fixable according to my warranty it should be replaced at no cost. But now they refuse and I’ve had to pick up a piece of junk for a yard ornament. DO NOT BUY HUSQVARNA!
Bought a new DRT900H rototiller three weeks ago. Upon assembly I discovered a damaged recoil spring. Husqvarna customer (no)service wouldnt help because the engine was Honda manufactured. I was told to contact Honda. Honda service told me to contact a local dealer. Local dealer is filing a warranty claim. Three weeks later and I still cant run the rototiller. Ill never buy from Husqvarna again with this type of customer no-service! I got more support from Amazon than from Husqvarna.
Purchased Husqvarna ST 224 Snow Thrower in Oct. Live in NJ during blizzard last month the auger stopped after an hour of using. Removed cover, auger belt was frayed and off the pulley. I put it back on in the middle of a blizzard under a carport. Started and tested, the belt was so stretched it would not turn the auger. Found through surfing Husqvarna has a Technical Services Bulletin (TSB) addressing the problem. This has occurred on other Husqvarna models too! Called Husqvarna and spoke to a rep. He did not know what a TSB was and blew me off to a dealer. Call them, theyll take care of it. I then asked if Husqvarna was going to reimburse me for paying to have my driveways plowed, he said NO! The dealer will have my $850.00 HUSQVARNA SST 224 Big Orange POS for 2 weeks this Friday 2/12/16. IT SOUNDS LIKE ITS TIME TO FILE A CLASS ACTION SUIT AGAINST HUSQVARNA AND THEIR INFERIOR PRODUCTS.
I purchased my 46 riding Husqvarna mower a little over 3 years ago. At 2 years the bushing in the front right tire went out and the wheel just flopped all over the place, I took it in to be fixed. One year later now that is a little over three years and the warranty is up I am having the same problem with the same wheel and there are squeaks and noises all in the mower and this time the front wheel completely fell off. I have owned several riding mowers and have always bought them used, this is the first one I bought brand new. The used mowers never had any problems with, this Husqvarna is worst mower I ever bought! I do not recommend this brand at all! And when you call customer service you speak to someone in a foreign country that acts like they do not understand one thing you are saying, all they keep saying is they are sorry!
I have had my Husqvarna riding lawn mower for over 15 years now. Never had any trouble. Had my blade sharpened only once. Highly recommend my precious reliable riding mower. Still running like a champ.
DO NOT BUY ANY HUSQVARNA products. They are inferior machines. I purchased a YTH23V48 riding lawn mower 1 year ago. It has 27 hours on it and has been in the shop 4 times!!! Will not cut even and doesnt vacuum up the grass properly (purchased 3 bag system as well) so I have to cut the grass twice to get all the clippings. Waste of time and $$. Paid over $2K for this machine; deck was replaced which they said was bent. Put 3 sets of blades to no avail with 3 deck alignments, the crazy thing is to ONLY make right turns when cutting ridiculous so as not to leave grass clippings everywhere.
Husqvarna sells dangerously defective outdoor equipment. I purchased a riding mower July 4 2017. It is still under manufacturer warranty. I contacted Husqvarna Sept 13 2019 after the mower deck on my Husqvarna riding mower came apart at the welds and fell off of the mower. The mower deck has been used only 3 times? And the mower itself has only 37.6 hours on it. They instructed me to take it to the local service center which I did. The service center inspected the product and determined that it was faultily made and was a manufacturer defect. After providing this information to Husqvarna along with numerous pictures the local service center as well as myself contacted Husqvarna repeatedly to find out what we need to do to get the product fixed. Husqvarna conveniently lost the pictures, paperwork, and information several times. After providing the information again along with a statement from the service center stating the item was built defectively Husqvarna stated they were not going to fix the faulty product that they sold. They also instructed me to have my attorney contact theirs if I wanted resolution.
Hi, I purchased a Husqvarna tractor - yth2348 in 2012 which ran OK for 2 years, and since then continually throws off the drive belt every time I try to back the machine up. Its starting to do that in forward direction now too. I put a new drive belt on which did nothing to help, checked the pulleys and belt retainers at the pulleys, and all are good. It is a shame to spend so much money on a tractor that is the most unreliable machine I have ever operated. And I am a heavy equipment operator. I usually dont write reviews but feel compelled to tell everyone from what I have read about Husqvarna machines and my own experience... DO NOT EVER purchase a Husqvarna ANYTHING! THEY are all junk, and the US Attorney General should intervene as it is a CRIME to sell these pieces of Husqvarna junk.
I use a push mower, not a ride one. I mow about 4 acres with it! Had it for 2yrs. Never has let me down! It takes a full day just to do the front yard. I do it for the exercise.
Ive had my Husqvarna YTH 24V48LS for about three years. I have never have been able to get the deck to mow level. Purchased replacement blades from local Dealer only to find out that the parts book listed the wrong ones. The final straw was when the adapter between the steering wheel and the steering column wore out. I found the design to be a plastic adapter mounted to the steel column. No wonder it wore out! Awful design. Replacement was $20 for what looks like a $2 piece which I refuse to do. Come spring Ill go back to Craftsman.
I purchased a new Husqvarna saw from Lowes and use it twice. On second, the use of the engine seized mechanically. I contacted Lowes for repair. The service advisor tried to say I used too much oil in the gas mix and caused the failure. As a mechanic for over 30 years, I informed him that a rich seize was not possible. Foul the plug, maybe, excess smoke, probably, seizing; no way! Authorized to take to local service center. I was informed that the saw was three years old and out of warranty. Produced my (6-month-old) receipt as proof of date. After several weeks of wrangling on the part of the service center, I was authorized to do repair. I found that the wrist pin clip had fallen out and allowed the wrist pin to become lodged under the cylinder. Okay, problem identified and repaired. I was informed by repair center that the carburetor should be replaced for $175, thanks. I got the saw back and sold it on e-bay for 50 cents on the dollar. I went to real chain saw dealer, bought it and it works awesome; 30 cords in and no problems. Never again for Lowes or Husky!I lost $200 and got way too much aggravation.
From very beginning our 24HP YTA24V48 48 B&S INTEK V-TWIN with 3-year extended warranty would not pull upgrade once warmed up. The pedals also lock up and have to be stomped to work. Took to the same dealer twice during the first year. Each time they claimed they could find nothing wrong. Took to a different dealer. They said that the transmission is in a vinyl housing and that they have had many of these brought in with the same complaint. After two months, they said Husqvarna would not approve replacement of the transmission. After two more weeks they still told me the same. I picked the mower up and use only on level terrain. Bought a Cub Cadet for mowing the hillsides and it works beautifully. My three-year extended warranty was worthless.
The baffle center front screw hole broke and the baffle broke the blade. We bought the tractor pre-assembled from Lowes. Lowes would not repair because it was not in the maintenance agreement. We replaced and it happened again so we left the baffle center front off the blade was bent. I bought blades again and found the end of the shaft assembly mandrel stripped so now I have to repair shaft assembly, Mandrel in order to hold the mower blade. I hate this Tractor mower. I would not recommend this equipment to my enemy. I give no stars because I have had to repair it since we bought the darn thing. I guess I have to give a star to submit. :/
My Husqvarna is a great mower and cuts level for a 42 inch riding mower. I would recommend this mower as it looks as good as it works for me. I had a John Deere but it did not pick up leaves and pine needles as good as the Husqvarna.
I have had a YTH24V48 for over 3 years and it has been a great mower. We clean the air filter often and change the oil and filter as required. The only problems we have had is when I hit rocks. We move about 4 acres with it, during the summer each weekend during the winter about once every 4 weeks. Living in Texas the grass grows all year long. I recently purchased a Z254 and this is a beast. Great mower - starts and runs like a top. No problems with it at all. Again we change the oil, oil filter and air filter when required and clean it after every use.
Paid 3600 for this mower in 2015. Took it back the next day because the deck rattled horribly and amp meter had water in it. Dealer would not even look at the mower. He said it was all normal. The mowing deck could not be leveled. The mower had a 52 fabricated mowing deck that was just way too heavy for the lift mechanism to work properly. If you mowed on the slightest slope, the deck would cut at three different levels. I looked online for forums regarding this mower and found that every owner had the same issues. I took the mower back to dealer the next spring with only 20 hours on it. He offered me 1500 for the mower, said he could not sell those mowers, nobody wanted those mowers. My wife and I so disliked this mower that we only used it 52 hours in 3 years. Thankfully we had a good Kubota and John Deere we could bring to the house and mow. I finally sold the mower last week for 1800 with 52 hours on it. Was glad to be rid of it. The mower was a Husqvarna GT52XLS with Kawasaki engine and fabricated deck. Husqvarnas top of the line garden tractor. The dealer was North Georgia Equipment Sales in Rock Spring, GA 30739. I will never consider another Husqvarna product of any kind.
Very disappointed in my lgt 2654 Husqvarna lawn tractor. Bought it in 2008 and have had numerous problems with it mainly the deck and now the left rear axle has broke. I cannot believe a hardened steel axle broke. My advice - stay away from Husqvarna lawn tractors.
Well, I will join the crew who unfortunately purchased a Husqvarna riding mower.. and at Lowes.. A double whammy for sure. First out of the gate with glee mowing the 1.8 acres we own. All great! Then the next time I get on to mow.. the front tires are FLAT! This has continued for two seasons and now in the third. Visited the Lowes where purchased.. nobody or even has a suggestion.. This being three weeks after purchase. They say I need to buy new wheels? LOL yeah right. They say they have no interest in helping and I should contact Husqv.. Yeah that worked.. They said go to the Lowes.. LOL Well, here we are third season.. go to the shop to get the mower spruced for Spring.. FLAT tires of course.. NEVER. NEVER again will I EVER buy Husqvarna ANYTHING or Lowes for that matter. Finished, done.. all gone. I am buying a new JD at the end of this season.. Selling off the crap and going for the gold standard. And I will shout it out to all I know, see, hear. etc.. this sucks.
Husqvarna 173cc 21 Kohler Rear Bag Rear Propelled Lawn Mower - Ive had this mower for 2 1/2 years. It was purchased in the middle of summer 2011. It did not last from June until October and I had to take it in for service. I replaced the Carb 6 months later; first time mowing after winter, I replaced Carb again. It was not under warranty this time so it cost me $140. It didnt LAST the summer and I had to pay to rebuild the Carb. Today, the first time mowing this year, I have to take it in to REPLACE THE CARB. And yes, I have used Sta-Bil in the gas. Do yourself a favor. STAY AWAY from Husqvarna.
On June 10, 2008, I purchased a Craftsman/Husqvarna 19.5 HP/42 cut lawn tractor from Sears. Although I have owned it for eight years now, I have literally been unable to use it even once without the mower deck belt breaking. On average, it has cost me ~$40 for parts and labor to have the belt replaced then only to have it break again at the very next attempt to mow with it. The cost each time, when the repair shop charges for pickup and return delivery is more like $60. I have now concluded that the mower deck/pulley/belt design on this mower is very poor and certainly unreliable when compared to the Murray lawn tractors which I had owned and used over the past 25 years or so. In conclusion, this Sears/Husqvarna lawn tractor is worse than useless.
I purchased a Husqvarna AWD675 push lawn mower on 03/23/14 from Lowe’s and it started on the first pull after adding oil and gas. The mower worked fine for the first five months but it will not crank now, 09/15/14. I called the customer service number in the Husqvarna manual and I was placed on hold for approximately 30 minutes. The customer service representative informed me that this problem should be under warranty and she gave me the information of an authorized repair shop that honors Husqvarna warranties. I took the mower to the authorized repair shop and the repairman told me that the carburetor needs cleaning and this is not under warranty. The air filter still looks new and my yard is about 1/3 of an acre and I never let my grass get very high so the mower has not had an extraordinary strain on the engine. The repairman told me that it will cost approximately $60 to clean the carburetor. I am very displeased with this mower and I will never buy another Husqvarna product; I had a Yard Machine brand mower before this one that lasted 11 years.
My husband also had problems with a Husqvarna LGT2554 purchased from Lowes. The rear axle broke. Seems like many others have had the same problem. Husqvarna or Lowes should do a recall and replace these at no charge. Otherwise, they will lose business because we had thought we were buying a good product but now we will not buy Husqvarna products.
I am amazed at the amount of people complaining about Husqvarna products on this site. I have always owned Husky products and never had problems. They made killer motorcycles when I was a teenager and now I use their home and garden machines constantly. I bought a 350 chainsaw when I lived in the Colorado mountains, burning seven cords of wood a season and it has never failed to start on the second or third pull.Now, I live in N.C. where everything grows like crazy, using a YTH 2348 lawn tractor mowing a two-acre yard. Other than replacing a drive belt and a front wheel bearing the keeper ring, it has never given me any problems. I wonder if some of these people just dont have a good working knowledge of power equipment maintenance.
We have had nothing but trouble with the front axle on our Husqvarna lawn tractor. The dealer we purchased it from wont do anything because Husqvarna wont do anything. Husqvarna keeps saying it is something weve done, not their product. They said they had never had any other complaints. Definitely not true, complaints are everywhere about them.
I wrote a letter to the Customer Service Department in North Carolina and received a response from the Husqvarna Technical Department and their response was, With your machine being out of warranty by more than a year, I will not be able to help you fully with the cost of repair. With that stated, I can alleviate the greatest cost of the repair from you by supplying you with the parts needed to get your machine operational once again. If you accept this offer I will ship them to you direct. I responded back to them with the parts that were needed (approximately $235.00) that the repair shop gave me. Within less than one week, all parts were shipped to my home address and I delivered the mower and parts to them for repair. My only cost will be for labor which was quoted to me to be about $75.00. Thank you, Husqvarna for standing by your product and for the help and assistance you gave me to rectify my problem. My faith and trust in your company has been restored and will surely pass on the word on how you stood by your product and kept me as a customer.
DO NOT BUY the Husqvarna Forest Helmet. It is shipped in pieces and the instructions are on the back side of the pictures and so small you will have to have a magnify glass to even read them. The instructions are so incomplete as to how to assemble the pieces to the hat, the person should be fired. I have spent 20 plus years instructing on how to assemble Data Center servers and this is the most ridiculous and useless instructions I have ever seen.
On 7/22/2010, I received a new Husqvarna Rotary Lawn Mower (Part no: 917.376823 / Product no: 7021) as part of an exchange for another mower from Sears. I have had nothing but problems with the Husqvarna’s carburetor. On 11/26/2010, the mower stopped running and I had to return the mower to Sears for repair. After two weeks, I was told the problem was with the mowers carburetor; it was repaired and returned to me. On 6/20/2011, the mower stopped running and I had to return it to Sears. The problem was again the carburetor; it was repaired and returned to me after 2 weeks. On 10/8/2011, the mower stopped running and I had to return it to Sears. The problem was the carburetor; it was repaired and returned to me after two weeks. On 5/1/2012, the mower stopped working. I returned it to Sears and they told me it was yet again a problem with the Carburetor. It was repaired and returned to me on 5/19/2012. I have since purchased a Toro lawn mower. On 10/6/2012, I decided to use the Husqvarna and the mower stopped running after a short period of time. I will not be returning it to Sears; I know what the problem is. Based on the number of problems with the same component and the constant returns and long periods of time without a mower, I would not recommend the purchase of a Husqvarna lawn mower.
Stay away from the 562XP! Bought the saw at the start of summer to compliment my other competitor’s saw. Used the same gas and oil mix in my competitor’s saw as well as in the Husqvarna 562XP. After less than 24 hours of use, I took the saw in because it was getting progressively harder to start. After being in the service shop for 42 days I got a call saying that the carburetor has some worn parts that would be covered under warranty. Great, covered under warranty and it will be a couple more weeks until they get the parts installed. A couple weeks pass and I call the shop and they say that it still isnt running quite right and they are looking for something else wrong, now the saw has been in repair for 2 months and they still dont know what is wrong. Get a call a few weeks later stating that the piston is scored and not covered under warranty, “Sorry nothing we can do.” As I said before I run the same gas/oil mix for my competitor’s saw as well as the Husqvarna. Ended up taking my competitor’s saw into the dealer to see if that piston had any trouble, and he said it looked perfect. Called Husqvarna to inquire about the manufacturer defect, and why it would not be covered under warranty. They were rude and would not let you talk to anyone that knew anything about the chainsaw and said they will communicate directly with the shop, nothing I can do about it, and no one I can talk to. So after paying just over 700 dollars for the saw I got 24 hours of use out of it. Terrible service, horrible customer service, and a joke of a chainsaw. Will never buy another product with the name Husqvarna on it again. Buyer beware, stay away! You have been warned.Update: on 12/6/14 I took the saw to two independent (Non-Husqvarna) dealers, both looked at the piston which was scored on the exhaust side only, both stated that running on straight fuel, or an improper mixture would give both intake and exhaust, nearly 360 degree damage, not what my saw has. They both said that due to the intake side being perfect that it was likely another problem. The one dealer said he would suspect an air leak, and that would be covered if I would have bought his saw. The one dealer admitted to Husqvarna being a terrible company for a customer to deal with. So once again, you have been warned, buy a different brand. They also blocked my review several times on their website, so I have decided to post on their facebook page instead!
I was informed by Husqvarna district rep. (via dealer) 5-21013, that reason for delayed shipment on my (ordered) GT54LS tractor is that the engine component for the unit is unavailable. What? Did Husqvarna grind such a deal with Briggs and Stratton on these motors? That B&S cant (or wont) honor its commitment or were they closeouts to begin with? I have never, in 60 years of life, heard of anything like this! Is Husqy going to discontinue the model, update it with substitution engine and reintroduce in the fall (2014 MY)? And are they going to (be able to) support those already out-there? More convinced than ever that Ive made an error in judgment.
I bought HU700F lawn mover from Lowes in August 2014 and within a year its hard starting. I took it to their local dealer and after work he charged me saying its not under warranty and I need to call Honda as engine is from Honda. This is a shocking news. I need to call two different companies for warranty. Thankfully they dont make cars, otherwise they will ask me to call over 100 vendors who supply parts to car companies. This is totally not acceptable and I feel its cheating as they should clearly advertise about two different warranties. I think this company as well as their products are substandard.
Bought a new Husqvarna lawn tractor Model 960450049. The tractor had less than 5 hours running time. I started the mower to put in the shed, within about 30 yards of travel it caught on fire, quit running and burned completely. Reported the problem to Lowes. They said they would contact me back in a couple of days. Its been 2 weeks, heard nothing.
After contact with the company and no results, find Husky snowblower engineering very inept. My new 30-inch and neighbors 24-inch blower have same problems. After using for a few minutes in real cold, the chute assemblies refuse to rotate and even the deflector hood freezes up. Ice build up seems to be the problem. A hair dryer and a few seconds later the darn thing works again. Who needs to spend a lot of money for a name product, only to have to purchase an additional tool to use it? My driveway is too long for the extension cord and the blower may not be a good place to use a torch. Beware.
Husqvarna lawn mower - I bought this at the end of 2013. It messed up at 2014, Lowes wont fix it. This is ridiculous. When I engage it, the blade stops turning. Please call me: **.
Model YTH2454 riding mower. One month and one week after warranty is done the mower decides it wants to have the rear axle separate (break) away from the rest of the mower and roll down my driveway unstoppable. I could have died that day. Called them about it and they say I need to call an authorized dealer to have it looked at to see if it can be fixed at my cost. They also say there is no recall and that there is no problem of their fault because the warranty has run out.
LGT2654 - As I was mowing my lawn the rear left tire fell off. The problem being the axle broke, now for as much money I had spent on purchasing this piece of equipment counting on the name brand as to be quality. I am very upset that there has not been a recall, and if the Husqvarna company wants to be known as a cheap garbage selling company then they are on the right track as I have seen many complaints for this same problems online. Best regards to the brand I THOUGHT WAS QUALITY.
Have rebuild carb twice a year. Husqvarna never took responsibility for a piece of junk. Done everything they told to maintain it. Billings in Royal Oak MI would not tell them to replace the carb. Will never buy anything from them or ever buy anything Husqvarna ever again.
I purchased a Husqvarna MZ5424 last year and it keeps breaking mower deck mandrels (the bearing housing that the shaft for the blades goes thrown). I have broken 5 of these, and now I am told that the part is on BACK ORDER. I thought I was buying a good quality machine; instead, I find that I purchased a wimpy pos that cant even mow a yard without breaking, never mind a field or something heavier. My antique John Deer blows this thing away as far as reliability.
I purchased a Husqvarna 54 in cut with 24 hp Kawasaki engine only to find out after needing some repair work it has a 23 hp Kawasaki engine. It was explained that Husqvarna buys the engines from Kawasaki and installs them at one of their plants. Now I am having issues with gas bleeding through the exhaust pipe which at one point it appears there was a recall on this type of issue with a part on the engine. So the store I bought it from told me to contact Husqvarna who told me to contact Kawasaki who says it is out of warranty?? After this experience I will not be purchasing or recommending to purchase Husqvarna products in the future.
Does not mulch... belts that control the all wheel drive get clogged no matter if the setting of the lawnmower is low or high. Shouldnt have to mow your grass more than once. The lawn looks terrible when Im finished mowing.
I bought this mower a year ago and it was fine. Now I have to fight with it to get it started. When it runs its fine but getting it started is a pain.
Every lawn tractor I have owned is a dead-man design; take your foot off the pedal and the machine stops its movement forward or back. This new machine of mine is operated by a lever on the fender, and keeps moving until the lever is moved to neutral, or the brake is engaged. Which responds as though encountering a wall. So, I have a question; how did the Consumer Protection folks let this design pass review? Any thoughts?
I purchased a Huskee... did not get a chance to use it as the deck was set too low making it unsafe to run. I paid someone to come out and turns out that the carburetor is needing replacement. Mind, this is a new mower. For me, I would not buy one again.
I definitely love the thought and attention to detail with the riders comfort and ease of use and the forefront of the designers mind. The ability to take tight corners and reach the edges is most appreciated with its mobility and and swiftness.
We bought a $3,000.00 Husqvarna mower (used only for mowing). It was used 2.5 seasons and the frame broke on the rear end. I took it in and was told by the repair shop that it is a known defect, and Husqvarna makes a kit to repair it. Husqvarna made me pay half the labor costs! I called the company 2 months ago to complain that its not right to charge people on a factory defect. The guy said he would pass it on. I have never heard another word. My loss is minimal (as its not the money, but the principle). However, their loss will be huge. We have a large family and many church friends. They will no longer do business with Husqvarna. When you are a farmer and all your friends are farmers, that can be a lot of loss. I hope the amount listed below was worth it to them!
I feel great on my Husqvarna lawn mower. It makes mowing more likely to look forward to rather than dread. I like how it feels to drive rather than it shaking you as you ride. It takes me only two days to mow at least 2 acres around my house.
The 42 Zero Turn mower belts keep breaking and it has been in the shop more than 10 times for repairs. It went back in today for the deck lowering or higher and bracted brock. I only had it for less then 2 years.
Bought new Husqvarna riding mower lgt2654, 1 year old. When it had 9 hrs on it ... would not start trans, slipping big piece of junk. No help from Husqvarna. Called several times. Lowes tried. Was gone for 4 months at repair shop. Came back with same problem... Always had a craftsman, no problem. Want a Husqvarna, nice looking tractor.. so I bought one. Big mistake. Never again.....
My Dad and I bought this YTH2454 mower new and used it for only a short time before problems started. The front axle is bogus. It starts to lean backwards and then the front wheels start facing out. We took it to a service center and Husqvarna told them it was an operator error? When this happens the wheels will fall off. I took it to a friend and we welded brackets to the frame so there is no way for it to lean back which fixed this problem. The hydrostatic transmission went out which I replaced. The deck hangers keep falling off. I am in the process now of engineering a new deck hanging system instead of the brackets that slip into a hole. This hole keeps wearing out which in turn lets the bracket fall out and the deck drop on the ground. I have had the holes welded up and drilled out several times. The electric clutch for the blades went out. I have had to replace the steering column. My small engine repair man says the reason Husqvarna will not fix these problems, is that they are in the parts selling business. He said every one of these machines that comes into his shop has the same problems!!! I will never own another Husqvarna product and would advise everyone else to do the same!!!
We purchased a Husqvarna Z254 Zero Turn Mower last fall 2017. We tried it a couple of times at the end of the season and stored it under cover for winter. Got it out 3 weeks ago and mowed a long strip on my farm where we have been mowing for the last 18 years with a Murray rider then a John Deere C190. After mowing for ~45 minutes, the right mandrel (housing that holds shaft and blade to mower deck) broke completely off the deck. The center mandrel was cracked. Husqvarna said it was due to abusive treatment. Totally untrue. This mower has a total of about 2 hours use. The authorized dealer repairing the mower said they have stopped stocking Husqvarna mowers because of this and other problems. Very disappointed. I purchased this because the reviews said it was good on hills and uneven ground. Dont buy this mower! Were done with Husqvarna.
Husqvarna 700H 22 Self-Powered Mower: Just a word of warning -- in my 63 years, this is the very worst mower that I have ever used -- ever. It was also the most expensive mower Ive owned. Bought it at Lowes this spring. It has no power. The mulching component magically SUSPENDS the cut grass inside the mower housing until the blade gets choked by too much compressed grass, and the entire mower is forcibly shut off. So very frustrating. The only way to restart the mower is to dislodge the enormous amount of compressed grass -- leaving a mountain of unsightly clods on top of your yard. No, the grass doesnt need to be wet or damp for this to happen. Heaven help you if your grass *is* a tad damp. This mower (Husqvarna 700H) simply cannot handle it. Im a nice person; in fact, this is the first negative review that Ive ever written. Ive just had enough. This review is completely honest, I have not exaggerated in any way.
Never mowed level, cant adjust, ckd spindles with dial indicator, less than .002 t.i.r. Deck welds cracked. New blades straight edge on bottom of deck blades are not parallel to bottom. Deck was warped when stamped husky. No help at all. Not again.
Bought my first new mower. Heard that Husqvarna was a dependable product. Its a 46 riding mower. With 5 hrs on the motor the belt for the blades broke. I bought the 4 yr extended warranty. They picked up the mower and kept it almost a month. I had to pay for the belt. They said it wasnt a manufacture defect. Then the knob on the blade engage handle broke. With 14 hrs on mower it quit running. No power. Battery is fine but when I turn the key on I have no power for lights. Only thing that comes on is the hour indicator. Still waiting for word on problem. They wont refund my money or give me a new one. THIS IS A LEMON. Plus I have to pay to have my grass cut. The mower was bought last year and only 14 hrs! Really!
Husqvarna 128LD overheats. Purchased a refurbished weed eater online from VMInnovations and it initially seemed ok until I actually tried to do a trim job with it. The unit overheats after about 10 to 15 minutes of use and dies, wont start again until it cools. Unit comes with a worthless warranty from the manufacturer. No factory authorized dealer will service a unit under warranty unless you bought it from them. Why would Husqvarna authorize someone unwilling to do the job? Calls to the manufacturer require 2 hours on the phone dancing around with them on one please hold after another only to be told that refurbished units only carry a 30-day warranty.Tried explaining their authorized refurbished seller has a 90-day manufacturer warranty spelled out on their eBay to no avail. VMInnovations claims it is only warrantied by the manufacturer so I guess nobody warranties Husqvarna anything. An item being refurbished should be just that but it should be thoroughly checked to make sure its ok. Buyer beware: unless you buy their products from a dealer and overpay for it dont expect warranty. Husqvarna is fully aware of this fact.
Purchased Husqvarna riding mower. The locking differential (mechanism that makes both back wheels rotate at same time) is literally tearing up my yard. DO NOT PURCHASE MOWER WITH LOCKING DIFFERENTIAL.
I purchased a ts248txd. 12.7 hours ago I found that the rear wheel on the deck snapped off and some other parts of the steel deck snapped off, went through the dealer and Husqvarna and they wouldnt cover under warranty, steel does not just break and I do not mow over bad terrain. Never buy Husqvarna!
I purchased a Riding Lawn Mower from Lowes in August 2019. Each time I try to start the mower it has been an issue which has gotten worse. The lawnmower was run 2 or 3 times before the winter. A friend came over to cut my grass the end of March. The lawnmower cut off and would not re-start. After sitting a few days and a few tries it finally started. During the month of April it has been a chore to get it started and sometimes I have to sit and wait until it wants to get started. There is a smoke coming out of the motor. In the month of April I have replaced the battery and put oil in it. The beginning of April the mower registered 4.8 hours, the end of April it is on 7 hours. A majority of this time is sitting and waiting for it to start!Of course Lowes does NOT want to help! I called Husqvarna several times they DO NOT ANSWER THEIR PHONE! I spoke with a Husqvarna Dealer in the area, who informed me Husqvarna says they will NOT be honoring their warranty and I have to pay a trip ticket fee and for it to be picked up. I have attempted in good faith to contact Lowes, Husqvarna and an authorized Husq. Dealer. Husqvarna is blaming me for putting too much oil in the mower causing it to smoke, even though it was smoking before I put oil in it and NO one has looked at it yet! You have chosen not to fix your lawnmower that is a lemon! Consumer Affairs give me what options I have. Thank you.
52 Lawn tractor - I asked the people at Lowes for a recommendation for a lawn mower. I told them I Had some sizable hills on my lawn up to a 20 degree grade. They said Husqvarna was the best and I bought one. WOW! Its the worst mower on hills Ive ever drove. Even a 10 degree grade makes the wheels spin. My Neighbor has an old Craftsman and it has no trouble with the hills. Very disappointed. I spent $3000 on a lawn tractor that I have to push up hills. I ordered tire chains for it. Hope that solves the problem. It also leaves two lines about three inches wide that do not get cut. Every thing must be cut twice which doubles the time I take.
Their throttle cable breaks the plastic where the screw is going to come out. The weed trimmer has two pieces and the bottom piece always comes off. I would recommend anybody who wants new equipment to not buy Husqvarna by steel. They don’t even help their customers. Every time I call they laugh in your face. The model is 128LD hey pile of junk. On top of that I spent $220.00 on 10-22-2018 and it’s even still under warranty.
Tough machine that does the job. This mower is easy for a woman to use. Will go over small sticks in the yard and large swatch covers lawn quickly. Plus it looks cool.
In 2009, I bought a 4000.00 Husqvarna zero-turn mower. That same year, 4 issues were needed to be attended to. This year so far, the mower has had another 4 issues. Sears has been very rude, unhelpful and very disrespectful. The mower has a warranty on it. The mower has sat in the garage this whole season waiting to be fixed! I have had to pay out over $1000.00 to have the yard maintained this year alone. The mower only has 18 hours on it. And it already has at least 9 problems to date! I need help.
Bought new May 2020. First off I picked up mower only to hear constant squeaking noises while using it. Turns out place I got it never greased anything! Front wheels had no grease and even better... they have no bearings at ALL! Sleeve in wheel center just rides on axle! What a joke! Next all steering also makes constant noise! Same deal...metal to metal... no bushings! Gas gauge is a joke... piece of cloudy plastic 1/2 by 3/4 on front of tank... cant see it... to cloudy. Next is shift lever... on left side... same side you get off and on... catches your pants EVERY time you get on or off!!! I finally band sawed 3+ inches off off it, now just catches your pants every 3rd time. Cuts leaving missed grass in 2 narrow areas making you double cut everything! Seat has cracks/tears and only 61 hours use! Never buy any products from these people!!!!
I, too, bought a Husqvarna 2654 three years ago, and my story is just like Forrest of Festus, MO, reported on 12/12/11. The difference was that I was not as smart as Forrest. I believed the Husqvarna Service Center. The transaxle failed one month, after the 1 year warranty was over. The machine was not even paid for yet. I replaced the trans-axle, as suggested by the service center for about $1,100. I wish I was as fastidious as Forrest.
I called Husqvarna when I initially bought my mower to say I thought there must have been a packaging issue because the pull pins used to adjust height were broken off of the 2 models in the store. Apparently, pull pins are just a bad design. Mower has probably been used about 30 times, bought in 2015 for Kansas use, and have not had any problems. In fact, it has been great for all the reasons I did buy it! However, back to the pins. A friend mowed for me last week, and apparently put more muscle into pulling the pin for adjustment (which they are a little sticky sometimes) and it broke off in his hand. Just sayin... Bad design on those pull pins. Buyer beware, and Husqvarna fix that crap!
Bought a Husqvarna weed eater Model 224L at Lowes, 4/12/2015. Paid $367.40, used the product twice and it would not run any longer. On 7/30/2015 took the machine to repair shop that was suggested by Husqvarna which was The F.M. Pile Hardware Company in Charleston WV. Was told they would look at it and repair within a week. On 8/05/2015 called the Hardware Company and was told they had not looked at the product as of yet. Contacted the Husqvarna Company and at 1-800-487-5951 and was on hold for 20 minutes then told there was nothing they could do.
Crank, no start at times. Starter drive does not engage the flywheel. When finally engages engine barely runs blowing black and gray smoke! Seems to be run on one cylinder. ONCE ENGINE FINALLY CLEARS OUT RUNS GOOD! Tractor stored in covered location under cabin Northeastern Pa. It is 2013 w/ 52 hrs on it! It has been at Husqvarna dealer going on week 4. Been told on 3 different phone conversations that it needs starter, SHOCKER KNEW THAT WHEN I DROPPED IT OFF! Now being told it would be quicker for me to pay for it myself and fix myself than to wait for warranty to clear for authorization from Husqvarna/Kohler! Hoping the best, expecting the worst!
I found myself in need of a lawn tractor on very short notice. Due to a shortage at the time I didnt have a whole lot of options. Due to availability I purchased a Husqvarna TS254XG. I was unhappy with it from the start. First off it rattles like an old tin can. No doubt some loose part that I will be able to fix, but not a good impression when I just spent north of $3000 on it. It does not mow evenly even though the deck is even. Sometimes when I engage the blades it vibrates so bad that I am afraid it will stop running all together. I have owned many garden tractors over the years and never was as disappointed in one as I am the Husqvarna. I could go on and on, but suffice it to say, I would recommend you purchase a different brand.
I brought a zero turn mower and the second time I mowed my yard a spring broke a pulley broke and the deck belt was ruined. I took it to the dealer and it took 2 and 1/2 months to get it back. I had to pay for all the parts and the labor. I will not recommend this product.
Easy to use for users, the deck could be more stronger. I would recommend this mower to anyone, price I thought was reasonable, cut great. Good.... Thank you for the opportunity
New mower was delivered to my new house. It was a 23hp tractor with 48 inch cut. I mowed a large lot three times, logged seven hours of easy terrain mowing and then the tension spring broke. I only owned the mower for two months.
LGT 6254 - My 84 year old dad had an incident. Mower caught fire. Fire dept came to ensure woods nearby werent burned down. Hes 84 and has COPD. This was very stressful to him. He loved this mower. Dont know how it caught fire either. Purchased May 2008. Tuned up last year 2013.
I purchased a Husqvarna (46-in, 21-hp, YTH21K46) a year ago from Lowes. After using the mower twice, the transmission brackets broke. I had to take it and have it repaired. I used it one more time and the deck brackets broke and the deck was dragging on the ground, had that welded, used it one more time and the transmission brackets broke again. This mower is a complete waste of money. I will buy anything else except Husqvarna.