Husqvarna
Husqvarna

Husqvarna

Husqvarna Motorcycles is a Swedish-origin Austrian company which designs, engineers, manufactures and distributes motocross, enduro, supermoto and street motorcycles. The company began producing motorcycles in 1903 at Huskvarna, Sweden, as a subsidiary of the Husqvarna armament firm.





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Husqvarna


Product Reviews:

I bought HU700F lawn mover from Lowes in August 2014 and within a year its
I bought HU700F lawn mover from Lowes in August 2014 and within a year its hard starting. I took it to their local dealer and after work he charged me saying its not under warranty and I need to call Honda as engine is from Honda. This is a shocking news. I need to call two different companies for warranty. Thankfully they dont make cars, otherwise they will ask me to call over 100 vendors who supply parts to car companies. This is totally not acceptable and I feel its cheating as they should clearly advertise about two different warranties. I think this company as well as their products are substandard.
Published: September 4, 2015
Vivek of Princeton Junction, NJ
Source: consumeraffairs.com

LGT 6254 - My 84 year old dad had an incident. Mower caught fire. Fire dept
LGT 6254 - My 84 year old dad had an incident. Mower caught fire. Fire dept came to ensure woods nearby werent burned down. Hes 84 and has COPD. This was very stressful to him. He loved this mower. Dont know how it caught fire either. Purchased May 2008. Tuned up last year 2013.
Published: October 28, 2014
Gina of Milford, OH
Source: consumeraffairs.com

Front wheels fell off because of weak clips after 12 months mowing regular
Front wheels fell off because of weak clips after 12 months mowing regular sized lawn. Charged me for repair as stated not covered by warranty. Well you wouldnt cover badly designed rubbish like this with a warranty or you would go out of business. After 18 months axle on rear right tyre broke, guess what their response was. Never buy this crap brand again.
Published: October 16, 2015
paul of Kiama Downs, Other
Source: consumeraffairs.com

Husqvarna chainsaw 240 - I got this chainsaw at LOWE’S, and it started. I
Husqvarna chainsaw 240 - I got this chainsaw at LOWE’S, and it started. I cut 3 pieces of wood. Then I was not able to start it, and once I did, it did not stay running. And I kept restarting it according to instructions provided, but it just kept dying. And I have experience with chainsaws, so I know what choke is and how to start and operate it. But this one, once it warmed up, just kept quitting. I also checked the tension of chain and used proper gas-oil mixture. Stay away from this chainsaw.
Published: May 15, 2013
Greg of Arlington Hts, IL
Source: consumeraffairs.com

Do not buy a Husqvarna zero turn lawn mower. It will nothing but trouble. I
Do not buy a Husqvarna zero turn lawn mower. It will nothing but trouble. I had my new RZ5424 for about 3 weeks and it broke down. The warranty did cover it, but it was a hassle to get them to honor it. A plastic pulley locked up and the belt burn right through it. Then 2 weeks later the engine would not start. But again it was under warranty? But another hassle. Now a year later the blades engagement system went bad and the blades will not even try to move. If you want something to work on or hauling it to service center ever few weeks of usage, this is your zero turn lawn mower. Otherwise get something else. Now I have an expensive mower that keeps breaking down. Terrible mower!!!
Published: May 31, 2016
Mark of Broadway, NC
Source: consumeraffairs.com

After a good experience with the Husqvarna tractor I bought for my son, I m
After a good experience with the Husqvarna tractor I bought for my son, I made the mistake of buying one of their trimmers. In the year that Ive owned it its been back to the shop three times for non-warranty repairs. The repair guys say it is a piece of junk, and I just threw it in the dumpster. There will be no more of their products in this familys future.
Published: August 20, 2016
Christopher of Sanford, FL
Source: consumeraffairs.com

I would NOT recommend this product. Please do not purchase unless you plan
I would NOT recommend this product. Please do not purchase unless you plan on paying for any issues that may arise. We purchased the mower 3 months ago! Yes, only 3 months ago. The starter is gone and there is a 2 month backlog for THEIR local service retailers and we need the mower now. We have to just figure it out or drive an hour to the next retailer and then pay out of pocket until the warranty is processed. Everyone is sorry but no one can help!
Published: July 13, 2021
Angela of Florence, SC
Source: consumeraffairs.com

Been a very reliable mower at a very reasonable price, the only parts we ha
Been a very reliable mower at a very reasonable price, the only parts we have had to replace are the blades and a drive belt. It is the 750 V twin engine and has lots of power to pull our trailer add-ons. Never been stuck through not enough power but have been stuck through only one rear wheel drive and wheels churned the grass to mud then lost traction. 2 wheel drive, gears for more control of speed would make this great mower even better. After 5 years of trouble free service developed a petrol tank leak and the tank is very hard to access.
Published: July 24, 2018
James of Edmonton, AB
Source: consumeraffairs.com

The name LGT stands for Light Garden Tractor. Emphasis on LIGHT. These have
The name LGT stands for Light Garden Tractor. Emphasis on LIGHT. These have the Tuff Torq 46A hydrostatic transmission. This transmission has to be the most widely panned transmission amongst all riding lawnmowers. Add me to the list of very unhappy customers. My transmission is slipping badly after 5 years. A new transmission will cost over $300.00 without labor. Once installed I would have a LGT with the same crappy transmission. Please do your research and stay away from all the Tuff Torq 46A transmission. Forewarned.
Published: April 24, 2017
Dan of Port Orchard, WA
Source: consumeraffairs.com

This mower never starts after storage. Ive tried to get assistance from Hus
This mower never starts after storage. Ive tried to get assistance from Husqvarna but they are out to lunch. Ive had over 14 mowers and this is the first one with this problem. Ive used the mower less than 6 hours, terrible product. It is the LC 121 with B&S 163cc engine.
Published: March 20, 2018
Doug of New River, AZ
Source: consumeraffairs.com

I just bought a Husqvarna riding mower from Lowe’s that I paid $1600.00 i
I just bought a Husqvarna riding mower from Lowe’s that I paid $1600.00 in May 2014. THREE months later I called the local dealer to come pick it up because what I thought was the blade failing turned out to be a Spindle. They called me the next day to tell me that the repair wasnt covered under warranty and that it would cost $175.00. When I asked why it wasnt covered they told me that the spindle was broken by serious impact. BY WHAT the freaking GRASS??!! I live on 2 acres of flat land. The same land that I had been cutting for the past 3 months. It seems that they find any excuse to not to cover something under warranty. Then had the nerve to say there couldve been a rock or something in the grass??!! Seriously, if a little rock can break my $1600 piece of equipment just goes to show how shoddy these things are made. NO way it shouldve broken. They obviously do not care about customer satisfaction. After only having for 3 months and a measly $175 repair, they shouldve just fixed it at no charge. Very dissatisfied. Live and Learn. Will never purchase another piece of Husqvarna equipment EVER!!
Published: August 21, 2014
Melanie of Monroe, NC
Source: consumeraffairs.com

I have had a YTH24V48 for over 3 years and it has been a great mower. We cl
I have had a YTH24V48 for over 3 years and it has been a great mower. We clean the air filter often and change the oil and filter as required. The only problems we have had is when I hit rocks. We move about 4 acres with it, during the summer each weekend during the winter about once every 4 weeks. Living in Texas the grass grows all year long. I recently purchased a Z254 and this is a beast. Great mower - starts and runs like a top. No problems with it at all. Again we change the oil, oil filter and air filter when required and clean it after every use.
Published: August 9, 2017
Gary of Corpus Christi, TX
Source: consumeraffairs.com

I bought a Husqvarna YTH22V46 riding lawn mover in Aug. 2013 and also bough
I bought a Husqvarna YTH22V46 riding lawn mover in Aug. 2013 and also bought the extended 3-year warranty to go with it. I use it on the average of about twice a month on a very flat, smooth terrain. The months of Nov-Feb, I did not use the mower at all since it was winter and the grass doesnt grow as fast during those months. So far, Ive had to replace the mower blades, the belt and just recently, two spindle ears. The spindle problem required the mower to be picked up and delivered back, which Husqvarna has done without a problem, and the other two problems, I took care of myself.Ive only asked Husqvarna to pay for the spindle issue since that is an obvious defect in the workmanship. My repairman agrees with that since his shop has seen three Hus. mowers very recently, all with the same spindle problem. I called Hus. and spoke to a representative who then informed me that the repairman said that I was the cause of the spindle problem and there was nothing they could do about it. This is obviously untrue b/c the repairman, whom I know, did not say such a thing and since when does a repairman tell a huge company as Hus. how to conduct business. I am really disgusted with Hus., not only for the shoddy product I was sold, but for also trying to blame their own inaction on someone else. I would not recommend buying this product or any other way do business with Hus., as I certainly will not be doing either of those in the future. I wish now that instead of buying this Hus. mower, I would have spent the $700.00 it would have taken to fix my 17-year-old Kubota. Oh well, live and learn, I guess!
Published: July 30, 2014
Rachel of Baton Rouge, LA
Source: consumeraffairs.com

Hi, I purchased a Husqvarna tractor - yth2348 in 2012 which ran OK for 2 ye
Hi, I purchased a Husqvarna tractor - yth2348 in 2012 which ran OK for 2 years, and since then continually throws off the drive belt every time I try to back the machine up. Its starting to do that in forward direction now too. I put a new drive belt on which did nothing to help, checked the pulleys and belt retainers at the pulleys, and all are good. It is a shame to spend so much money on a tractor that is the most unreliable machine I have ever operated. And I am a heavy equipment operator. I usually dont write reviews but feel compelled to tell everyone from what I have read about Husqvarna machines and my own experience... DO NOT EVER purchase a Husqvarna ANYTHING! THEY are all junk, and the US Attorney General should intervene as it is a CRIME to sell these pieces of Husqvarna junk.
Published: May 10, 2015
John of North Aaco, MD
Source: consumeraffairs.com

I purchased a 122c weed trimmer midway through the last summer season. I de
I purchased a 122c weed trimmer midway through the last summer season. I decided on this unit, because it seemed like it was made for much more than would be needed for my yard. I wanted something that was going to last. I even bought the overpriced Husqvarna canned fuel mixture. I didnt want any problems. The unit stopped working in August of this year. My guess is that the 122c was used 20 times. I emailed Husqvarna with no response. We had our yard equipment tuned up this fall. The tech opened the 122c up, cleaned it out. He didnt see anything out of the ordinary. He spent a half hour (and $30 of my money) on the unit with no success. I will not ever again buy a piece of equipment manufactured by this company. Caveat Emptor.
Published: November 10, 2014
Mike of Brown Deer, WI
Source: consumeraffairs.com

Husqvarna Model GTH2448T. 24hp 48 cut. 173 hours. Garaged and serviced annu
Husqvarna Model GTH2448T. 24hp 48 cut. 173 hours. Garaged and serviced annually. Mower will move forward on level ground, but slows to a stop on inclines. No warranty. Service center recommends new rear end. $800.00 repair. Worthless!
Published: July 5, 2015
Lyn of Wilkesboro, NC
Source: consumeraffairs.com

For anyone thinking of buying a Husqvarna, dont let the store lied to you l
For anyone thinking of buying a Husqvarna, dont let the store lied to you like they lied to me. They told me if there was a problem with the mower to bring it back to them and they would fix it in about a week. Well in three weeks it didnt run anymore so I took it back. And was told I cannot bring it there and then I cannot return it, I have to take it to an authorized service center. Not what they told me when I bought it, but it sounds ok, right. Nope. Below is a copy of the text on Husqvarnas webpage.Why would a servicing dealer refuse to repair my equipment that I purchased elsewhere? Each of our dealers is an independently owned business and we cannot control their business decisions. We can only suggest that you call ahead, prior to bringing your unit in for repair, to make sure a dealer can and will assist you. If necessary, contact customer service for other authorized servicing dealer options in your area. All the service centers in my area will not honor the warranty. So I have to pay to have my 3 week old lawnmower repaired! I will never ever buy another Husqvarna!
Published: July 31, 2016
Roy of Needville, TX
Source: consumeraffairs.com

I buy all brand new Husqvarna equipment when I opened my landscaping busine
I buy all brand new Husqvarna equipment when I opened my landscaping business 8 months ago. I paid for Lowe’s no hassle warranty, and thought that the nicest equipment from Lowe’s and extra warranty would start me in the right direction. Boy was I wrong! Lowe’s warranty is completely worthless. If they do anything at all it will be blame you for the damage, then charge you for the repairs that don’t even fix the problem. Husqvarna is no better, when I’ve given up on trying to have my equipment fixed again I asked to just get my money back for the garbage they sold me. Then they reply to me that they will only fix it and that’s if they feel that the damage is due to something that they deem under warranty! Wtf!? Really? I paid for an extra warranty that Lowe’s won’t uphold because it’s under Husqvarna’s warranty so Lowe’s isn’t responsible, and then Husqvarna’s warranty is that they will only fix what they feel like fixing if they feel like doing anything? Don’t bother with Husqvarna. Every piece of their equipment I’ve purchased has given me trouble and if you do definitely do not waste your money on the extended warranty at Lowe’s. It’s worse than the garbage you just paid for!
Published: April 20, 2018
Nick of Chico, CA
Source: consumeraffairs.com

We bought a Husqvarna Lawn tractor. I have only had it for 3 years and the
We bought a Husqvarna Lawn tractor. I have only had it for 3 years and the engine blew up. We were told by a local repair person that they were pretty much a disposable mower. I have been working, trying to find another motor, and have read on how many of these mowers have had this same problem. I dont consider $2000 disposable. We have finally been told it will cost us about $1000 to have it fixed. The mower blew up the summer of 2010. It always backfired and was told that was normal. I believe Husqvarna should have to replace these engines for the shoddy work that has been done to them.
Published: August 12, 2011
Rod of Plainwell, MI
Source: consumeraffairs.com

Bought a 42 riding mower to replace my 12 year old Craftsman 42. The Husqva
Bought a 42 riding mower to replace my 12 year old Craftsman 42. The Husqvarna seemed to be stonger steel body and deck. Deck is claimed to be armored and guaranteed 10 years. This spring I did my first cut and was hosing it off and under the deflector chute the deck was tearing. Honestly the same thing happened to the Craftsman but after 10 years of use. I had to pay to have it brought to a dealer to inspect for warranty coverage (photos from me would not suffice). Dealer said I cant put in for warranty defect your blade obviously hit and tore the deck. I asked him to weld it which he did. Question is: under normal use when we all hit the rock or stick or whatever should we expect the deck to tear. Why not armor the edge of the chute like you do the edge around the base of the deck?? How does a deck fail in 10 years to be covered by the warranty? Rust? I should also warn possible buyers that the center of gravity on Husqvarnas is much higher than my Craftsman---meaning it will tip over on a grade where the Craftsman kept steady. So be careful if you feel the grade bringing you to a tipping point.
Published: June 11, 2020
Andy of Whitney Point, NY
Source: consumeraffairs.com

I researched all brands and bought this one even though I was skeptical aft
I researched all brands and bought this one even though I was skeptical after seeing the tractor in person. It was a plastic piece of junk. It scalped the grass even though the deck was leveled at the dealer twice. Uneven cut and forget about going around a corner on a slight angle. One side was cut down to the dirt while the other side was 3 inches high.I tried everything and still good. Putting the deck lift handle on the left side is ok if you are left handed but It was impossible to raise while moving with my not dominate left hand. No power steering was another mistake that I made. I actually sprained my wrist trying to make a close turn and I am 6ft. 230 lbs. I paid for the mulching kit but it threw so much grass up over the top of the tractor I had to take off the mulching plus and use it with no diffuser. The dealer was very co-operative but after having the tractor for only 3 days I paid a 10% restocking fee and that along with losing the sales tax cost me nearly $600.00. I called Husqvarna and got no return call. I bought a Cub Cadet and paid more but it is a world of difference better.
Published: September 21, 2019
peter of Scranton, PA
Source: consumeraffairs.com

Bought a Husqvarna commercial mower pz6029 zero turn mower for lawn cutting
Bought a Husqvarna commercial mower pz6029 zero turn mower for lawn cutting. The mower started making noise at eight hours of use under the deck. It was the spindles. The place I bought it from got it fixed for me. At 50 hours of use, the same problem again. At 100 hours, the same problem. Lets get it fixed, it ran fine for another 50 and the same noise. Im still waiting on the answer for the repair of the mower and the Husqvarna rep told me to get air plugs well.For a 11,000 machine, this is crazy. I have older machines that make no noise and work perfect with 1200 hours. This machine is a piece of junk.
Published: August 25, 2011
Jason of Casselberry, FL
Source: consumeraffairs.com

My Husqvarna is a workhorse. I live on a 20-acre parcel. It has done the jo
My Husqvarna is a workhorse. I live on a 20-acre parcel. It has done the job over and over again. I do not know what I would do without it. I really never had a problem with it. Other than changing the blades a few times, it has never had a problem.
Published: June 5, 2018
Verna of Florence, OR
Source: consumeraffairs.com

I bought a Husqvarna YTH18542 Riding Lawn Mower with a 42” deck powered b
I bought a Husqvarna YTH18542 Riding Lawn Mower with a 42” deck powered by a Briggs & Stratton 18.5 HP motor. It only has 200 hours on it and the transmission locked up on me. For as much as I paid for this mower I am very disappointed in the quality. This mower has lots of cheap plastic parts. What metal it does have is very thin and easy to bend.
Published: September 26, 2018
Kenneth of Wichita, KS
Source: consumeraffairs.com

I purchased a 440 Husqvarna chainsaw less than a year ago. Ever since I too
I purchased a 440 Husqvarna chainsaw less than a year ago. Ever since I took it out of the box, it has been hard to start. I took to an authorized Husqvarna repair shop to see why it was so hard to start and was told that, after removing the muffler, they could see that the piston was showing signs of being discolored from overheating. I was told that the warranty was voided because I was not using Husqvarna brand 2-cycle oil. I was using ACE Hardwarde 2-cycle oil and that the same mixture was working in all of my other 2-cycle engines. I asked if there was another reason the engine could overheat and was told that a too lean fuel adjustment could be the cause but that they did not have the time to do further investigation and most likely Husqvarna would refuse any warranty work anyway. On Husqvarnas suggestion, I took it to another authorized repair shop who confirmed that the carburetor was set out-of-limits and was in the full lean position. Husqvarna still refused any responsibility for the malfunction. I was told that there was no one in Husqvarna that can override a decision made by their warranty department. My advise is not to count on any warranty help from Husqvarna.
Published: August 16, 2013
Bernard Conner of Cookeville, TN
Source: consumeraffairs.com

I bought a Husqvarna Lawn Tractor lgt2554. My mower deck lasted about 6 mon
I bought a Husqvarna Lawn Tractor lgt2554. My mower deck lasted about 6 months. I have to buy a used 1. I also bought the SNOW PACKAGE. My problem is that I went out to plow about 6-8 inches of snow last week and the right rear axle broke off. This is first time that I used this snow blade. I was on this machine about 5 minutes and the right rear axle broke. I called Husqvarna and explained what had happened. They told me that they buy different and assemble them. They had me call Tuff Torq - this is the company that purchases these rear axles for Husqvarna.The lady from Tuff Torq stated that Husqvarna builds these tractors with light duty rear axles. The manager stated that Husqvarna should have put bigger rear axles on these and that have had numerous complaints. I talked with VAN at Husqvarna he is the manager- they sent me to three repair facilities and everyone stated that this rear axle was too light for snow plowing. Then Husqvarna refused to repair my tractor.Im going down to Detroit Michigan in two weeks and Im going to meet with a large law firm. When I called the law firm for some information, they stated in the Consumers Reports that Husqvarna has a 1 1/2 approval rating on a 5 scale. The attorney asked that I call Husqvarna one more time for them to send me a new axle or for them to pay for repair of this tractor. Then he stated that he was going to check if he can start a CLASS ACTION LAWSUIT against Husqvarna.
Published: February 17, 2015
Michael of Mt. Morris, MI
Source: consumeraffairs.com

The mower deck has never been level and will scalp the lawn at a 2.5 settin
The mower deck has never been level and will scalp the lawn at a 2.5 setting. The dealer will not or cant get it level. The engine is always hard starting and has had 3 batteries in 3 years despite being garaged and a battery tender being placed on it. I dont feel that Husqvarna screens their dealers or checks on the service quality before their machines leave the factory. $3200 for a lemon.
Published: April 17, 2019
Larry of Georgetown, TX
Source: consumeraffairs.com

You name it. Tractor wont start with new battery. Wont stay running for mor
You name it. Tractor wont start with new battery. Wont stay running for more than half hour. Manufacturer says dont start off a vehicle but had no choice - only way to mow grass. Their website is useless and not surprised they get such a low consumer satisfaction rate. Dont buy Husqvarna.
Published: September 1, 2014
Steve of Dorr, MI
Source: consumeraffairs.com

We purchased a Husqvarna 46 riding mower from Lowes and the first time we u
We purchased a Husqvarna 46 riding mower from Lowes and the first time we used it would not even finish my yard before it was having an issue with going forward or reverse. Had to stomp on the pedals to get it to go. Went to the shop. It was debris buildup. Was told the transmission was a poor design. Had to be taken apart to clean it out. Husband blows it out every time we used it. Did not matter. Back in the shop again for the same problem and due to the build up of debris that created moisture therefore had to replace the drive bearing and clean it out again. Was told it is a snow mobile transmission and that the mower I bought model #YTA22V46 is for small yards with no trees. Well I have a large yard with lots of trees. I paid 1,700 for a mower I cant use. Stays in shop more than cutting my yard. Would not buy another mower from Lowes or another Husqvarna. Was told that Lowes bought the cheaper line of mowers yet sold them for a higher price... P.S> having to be a squeaky wheel to get the oil Husqvarna does not want to own it or replace it but they will as I am a dog with a bone. I will not stop till I get results.
Published: October 31, 2018
Peggy of Chester, VA
Source: consumeraffairs.com

The 42 Zero Turn mower belts keep breaking and it has been in the shop more
The 42 Zero Turn mower belts keep breaking and it has been in the shop more than 10 times for repairs. It went back in today for the deck lowering or higher and bracted brock. I only had it for less then 2 years.
Published: August 8, 2012
Randy of Bangor, MI
Source: consumeraffairs.com

I bought my 2009 Husqvarna rider Lgt2554, new from Lowes. In 2013 the left
I bought my 2009 Husqvarna rider Lgt2554, new from Lowes. In 2013 the left axle broke & just this year the right axle broke. I have a flat yard. The rep said it must have been dropped from a truck or that I was pulling something heavy with the mower. Neither true, just mow with it. Very disappointed that Husqvarna does not stand behind their product. Will never buy a Husqvarna again.
Published: April 26, 2016
Judy of Tuscola, IL
Source: consumeraffairs.com

I had the same experience as Nico from Chico-starting a new business, I wen
I had the same experience as Nico from Chico-starting a new business, I went to Lowes and got the Rancher. I took it back and got a new one because it didnt start. I have been putting up with stubborn starts since March. Today I wasted half an hour wearing myself out before I called the customer care number. I waited on hold another half hour, so I put the speaker on and spent that time trying to start it. Right now I am waiting for the manager to call back. That just lost me a lucrative job for the day. Now I have to call and postpone a landscape job because I am waiting for this callback.In April I purchased the Husky 525LK commercial trimmer and the PA100 pole saw attachment. I scheduled some jobs which I had to cancel because when I tested it, the pole saw chain would not turn. I took it to the dealer, which is Montana Power Products (who have also looked at the 455 and couldnt find anything wrong, and they agreed it was hard to start). They said it had the wrong sprocket. That is, the genius on the factory floor grabbed a sprocket that was probably in a bin in an entirely different part of the factory on a separate line for a smaller product and put it on a commercial product. What kind of idiot does Husqvarna hire? Maybe I should apply for a job THERE!Because so far, this has lost me probably $6000 in lost wages, not to mention preventing me from working around my own house. They tell me no when I ask if I dont have a reasonable expectation that my big-ticket items will work. The tractor is nice. I was surprised I didnt have to take it back the first time I tried to use it, though. I am asking them for compensation and will pursue a small claim.
Published: June 6, 2018
Matt of Dixon, MT
Source: consumeraffairs.com

On April 1st, 2012, we purchased Tractor Husqvarna Model YTH24K48 from Lowe
On April 1st, 2012, we purchased Tractor Husqvarna Model YTH24K48 from Lowes store 0730 without first reading the horror stories depicted in here. On 9/15/12, after 5 sorties and only 11 hours of operation, the drive belt broke. I called Husqvarna Customer Service (no-service?). The agent arrogantly told me to read the warranty, Sir, it specifically says belts & blades are not under warranty, blah, blah. I felt like a kindergarten pupil lectured by a mean teacher. At the end, I even apologized for my ignorance. I went to Lowes (0730/Douglasville, GA). What a difference! Sandra, the customer service agent, attentively listened to my plight and decided to call Sonja, the store manager, who also politely listened to my story. I got the belt for free and she apologized for Husqvarnas rude service. Once again I was impressed with Lowes customer service. I know I purchased a bad product ($2K+) but I dont blame Lowes. On the contrary, Ill continue to buy there any product without hesitation. Caveat Emptor. Its my fault; I should have done more research, i.e. on this site!
Published: October 18, 2012
Manuel of Atlanta, GA
Source: consumeraffairs.com

I was at the Husqvarna dealer looking for a new tractor and was talked into
I was at the Husqvarna dealer looking for a new tractor and was talked into this model by my dealer because it had an auto locking rear differential with a Kawasaki engine and rapid release blades. Well, my tractor arrived with missing paint on my deck from those metal deck stops. They have worn the deck down to bare metal before I even used the tractor. It also arrived with paint rubbed off and down to bare metal on their rear hitch plate of the tractor. I was missing a plastic Christmas clip they call it for a side panel below the hood as well. I have now 4.2 hours on the tractor and the auto locking diff is fully locked all the time. What a pain in the butt. It is supposed to lock and unlock as needed. Well, because it is locked all the time, whenever you turn sharp or just a regular turn, the locked rear end tears up my lawn. Lastly, today, I was looking under the deck because I was going to clean it and noticed I dont have the quick release mandrels. Thats right. I was sold a tractor and one of the selling points was the rapid release blades, and my tractor does not have them. It has the standard bolt on blades, no rapid release. Three tractors from Husqvarna for 2013 were sold with rapid release blades: the YT46LS, GT54LS, YT54LS, and yet, after looking at my deck, it does not have the rapid release blades. I am very upset by this. I called the dealer and he looked at the other YT46LS tractors he had in stock, and none of them have the rapid release blades on them. The dealer is not very happy as he had been promoting this feature and has sold lots of those models. Now, he has sold all these model tractors all promised to have the rapid release feature and they dont have it. I called Husqvarna company and explained to them my issues and they told me that if the tractor was supposed to have this feature, then I need to bring the tractor to an authorized Husqvarna repair center and they will have to repair it. But she said the Mandrels are NOT covered under warranty. Now, she goes on to say since I have had the tractor for less than 90 days, I could get a refund from my Husqvarna dealer if they offered it as an option. She said it is up to the dealer if they take refunds or not? Very confusing. At this point, I am very unhappy and would just like to return the tractor for a refund. I have had the tractor for 33 days, so does the dealer have to give me a refund? Even if the Mandrels were supposed to be rapid release Mandrels according to Husqvarna, the Mandrels are not covered by warranty. So how would I get them replaced? I am not paying for new rapid release mandrels to be installed as the tractor was sold to me with having them.
Published: June 25, 2013
James of Richford, VT
Source: consumeraffairs.com

I purchased a new Husqvarna saw from Lowes and use it twice. On second, th
I purchased a new Husqvarna saw from Lowes and use it twice. On second, the use of the engine seized mechanically. I contacted Lowes for repair. The service advisor tried to say I used too much oil in the gas mix and caused the failure. As a mechanic for over 30 years, I informed him that a rich seize was not possible. Foul the plug, maybe, excess smoke, probably, seizing; no way! Authorized to take to local service center. I was informed that the saw was three years old and out of warranty. Produced my (6-month-old) receipt as proof of date. After several weeks of wrangling on the part of the service center, I was authorized to do repair. I found that the wrist pin clip had fallen out and allowed the wrist pin to become lodged under the cylinder. Okay, problem identified and repaired. I was informed by repair center that the carburetor should be replaced for $175, thanks. I got the saw back and sold it on e-bay for 50 cents on the dollar. I went to real chain saw dealer, bought it and it works awesome; 30 cords in and no problems. Never again for Lowes or Husky!I lost $200 and got way too much aggravation.
Published: November 28, 2011
Alan of Mays Landing , NJ
Source: consumeraffairs.com

I purchased this mower (Husqvarna PZT-60 PROF GRADE MOWER) new. It now has
I purchased this mower (Husqvarna PZT-60 PROF GRADE MOWER) new. It now has just under 50 hours! In that time both hydro units have fallen apart; the last time it threw me into my dump truck! I was injured during the incident and the mower was picked up Oct last year and returned! Six months later no resolve with the mower. I call Christine, after the killer car! They turn the matter over to CORVEL, a third party administrator! No intervention. The man from CORVEL DAVON ** WILL NOT RETURN MY CALL! The incident number is **! The mower is absolute trash. It is underpowered and lacks torque to mow hills. It drops hydro parts faster than it does grass! What warranty one might as well pay high dollar for a pile of scrap metal! One difference the pile of metal will not hurt me like the mower did!
Published: April 9, 2018
Wayne of Orbisonia, PA
Source: consumeraffairs.com

Purchased Husqvarna Lawn Mower from Lowes within past two years. To date, h
Purchased Husqvarna Lawn Mower from Lowes within past two years. To date, has been in for repair 6 times for the same complaint (pukes gas upon start up). Fuel line replaced; Carb jets cleaned; Carb replaced; Fuel tank replaced (dealer found Filter Screen never installed at assembly). So far the initial purchase price has been exceeded by the cost of repair not to mention the inconvenience of no mower... Father-in-Law has cut my grass 5 times so far this season with his HRX Honda. Husqvarna dealer unable to resolve problem, but has offered to replace at cost. I have elected not to do any further business with Husqvarna and will be scrapping this LEMON.
Published: October 21, 2015
Anonymous
Source: consumeraffairs.com

Summer of 2011 husband purchased a Husqvarna tractor - yth2348. CURRENTLY 3
Summer of 2011 husband purchased a Husqvarna tractor - yth2348. CURRENTLY 37 hrs on engine blows thick black smoke. Battery wont hold charge. We did a recent fuel drain, plugs & all filters replaced, still runs rough & doesnt want to move. Not a beneficial purchase for the family. Irked with thought of having to pay others to mow lawn. NUFF said!!
Published: April 5, 2015
laura of Ayden, NC
Source: consumeraffairs.com

Purchased the 336fr brush cutter for $569. Used it one time for 30 minutes
Purchased the 336fr brush cutter for $569. Used it one time for 30 minutes and engine suddenly locked up. Repair tech told me that though there is a proper fuel mixture in tank, he sees none inside. As a result, Husqvarna refuses to honor the warranty. I guess somewhere between the fuel tank and the engine the oil disappeared?! Actually, company is accusing me of running it without oil and then adding oil to fuel tank to cover up my mistake... Incredible!! I would not recommend this company to anyone... Hoping no one else out there with same experience.
Published: August 28, 2015
paul of High Ridge, MO
Source: consumeraffairs.com

Problem with blade and bolt falling off new Husqvarna GTH26V52LS Garden Tra
Problem with blade and bolt falling off new Husqvarna GTH26V52LS Garden Tractor, three times in the 1st year of ownership: Will Husqvarna wait until someone is seriously injured or killed by loose blade? I am angry and dissatisfied. I have contacted the corporate offices as well as the dealership and their home office with no response. On 6/2/11, I purchased a new Husqvarna GTH26V52LS Garden Tractor from STI Turf Care in Colfax, NC. The 2nd day I used the mower with only 5 hours on it, a blade and bolt dropped from the mower. I never heard anything and had mowed a while before I saw the blade and bolt on the ground, together with bolt threads up from the center of the star hole of the blade. I mow a lot of grass and my lawn is certainly not a golf course, but was on smooth and level ground when this happened. The dealer was not going to even come and pick up the 2-day old mower with only 5 hours on it or cover under warranty. They insisted I must have hit something to shear off the bolt. I did not. After planning to return the mower for full refund, the dealer finally agreed to pick it up and make repairs. Im sure they put the same blade and bolt back on the machine. Then in October 2011 (5-month old mower with 88 hours on it), a blade fell off again and I found the bolt within one foot of the blade. Perfectly smooth and level ground once again. The dealer again flatly refused to pick up the mower and make repairs under warranty. I misplaced the bolt in my garage and they priced a new one for $10.00 (no warranty since it had to be my fault per the dealer). I went to LTD in King, NC and bought a new factory bolt for under $6.00. The local repairman I have always trusted to service three John Deere and Toro Wheelhorse (I have used on the same grounds past 15 years without ever having a blade fall off in any of them!). He made the repair, sharpened all the blades and serviced the machine. I decided after their ripoff price for the part that should be warrantied, overall poor service attitude and not standing behind their product, I would not deal with STI again. All went well until yesterday, 6/16/12, with 111.5 hours and just over one year old, the blade fell off again on perfectly smooth and level ground. As with other two times, no noise or any idea blade was off until I came around and saw it on the ground. This time, I cannot find the bolt. I am extremely aggravated and disappointed considering the price I paid for this machine. I am not abusing the tractor or subjecting it to anything or anywhere my two JD or Toro have gone before. Cutting at 2.5 to 3 and no obstacles. This problem is not from the operator; it has to be a mechanical defect. I have not marked the blades so I have no idea if it is the same blade each time. What do you suggest? I received no help from dealership.
Published: June 19, 2012
D. of Walnut Cove, NC
Source: consumeraffairs.com

Husqvarna Zero Turn Mower 4 years old and garbage. I am currently working o
Husqvarna Zero Turn Mower 4 years old and garbage. I am currently working on this thing and have since the first day I bought it. Just like some of the vehicles on the road today, there shouldve been a recall on this thing. Hydraulics are terrible due to weight distribution, any small grade going downhill you better get ready to bail, it cannot hold its own weight. Broke the casting on the handle second time using it. Tension pull keeps bending and had to add reinforcements. As for the motor, Briggs and Stratton do not make em like they use to. Kills all the mosquitoes for sure. Bent the push rods. Three other people that I know went and bought the same mower. All four of these machines broke the muffler off. Had to replace the stator. Just all and all I shouldve bought a Grasshopper. Dont waste your money.
Published: April 26, 2017
Jamoe of Middleville, MI
Source: consumeraffairs.com

I called 4 days ago. No reply. I have 6 saws (372xp saw) and the piece brok
I called 4 days ago. No reply. I have 6 saws (372xp saw) and the piece broke off. Holding the handle to the crankcase. Its a paper thin magnesium bracket. Absolutely only saw that has a piece like that and most expensive!
Published: May 1, 2015
Dennis of Gardner, MA
Source: consumeraffairs.com

I bought a Husqvarna LGT2554 which I paid 2600 for. Thought it would be a g
I bought a Husqvarna LGT2554 which I paid 2600 for. Thought it would be a good mower that would last me for awhile and I even bought a four year warranty. Boy was I wrong! It wasnt long that I had the mower that the Right front wheel fell off. The bearings chewed up. That came out and took it to the shop. Bearing on back order. Finally get the mower back weeks later and start mowing again. After several hours of use same wheel falls off. To shorten the story this went on for the first three years I had this mower not to mention the starter going out. After three years of the wheel falling off they finally put a new front axle on it which was on back order. Didnt get to use the mower the whole year. When I did get it back it didnt take many hours of us before the same wheel fell off. They put a new wheel on it this time. Started mowing again when I got it back and the next thing it wont move. I figured the main drive belt broke but it was intact. Started pushing it back to the house and lo and behold the left rear wheel falls off. Upon inspection, the axle broke. By this time my extended warranty had ran out. Called Husqvarna and they basically told me that they were not going to do anything. I had this mower four years and it stayed in the shop more than I mowed with it. I had to buy a new mower this year and you can bet it wasnt a Husqvarna. I think when you pay that much for something it should last for years if you take care of it. This on was a lemon from the word go!!
Published: April 17, 2014
Tony of Troup, TX
Source: consumeraffairs.com

I was informed by Husqvarna district rep. (via dealer) 5-21013, that reason
I was informed by Husqvarna district rep. (via dealer) 5-21013, that reason for delayed shipment on my (ordered) GT54LS tractor is that the engine component for the unit is unavailable. What? Did Husqvarna grind such a deal with Briggs and Stratton on these motors? That B&S cant (or wont) honor its commitment or were they closeouts to begin with? I have never, in 60 years of life, heard of anything like this! Is Husqy going to discontinue the model, update it with substitution engine and reintroduce in the fall (2014 MY)? And are they going to (be able to) support those already out-there? More convinced than ever that Ive made an error in judgment.
Published: May 22, 2013
Wheeler of East Greenwich, RI
Source: consumeraffairs.com

We purchased a Husqvarna Z254 Zero Turn Mower last fall 2017. We tried it a
We purchased a Husqvarna Z254 Zero Turn Mower last fall 2017. We tried it a couple of times at the end of the season and stored it under cover for winter. Got it out 3 weeks ago and mowed a long strip on my farm where we have been mowing for the last 18 years with a Murray rider then a John Deere C190. After mowing for ~45 minutes, the right mandrel (housing that holds shaft and blade to mower deck) broke completely off the deck. The center mandrel was cracked. Husqvarna said it was due to abusive treatment. Totally untrue. This mower has a total of about 2 hours use. The authorized dealer repairing the mower said they have stopped stocking Husqvarna mowers because of this and other problems. Very disappointed. I purchased this because the reviews said it was good on hills and uneven ground. Dont buy this mower! Were done with Husqvarna.
Published: May 24, 2018
Lucian of Wartrace, TN
Source: consumeraffairs.com

My wife thought she was doing a nice thing by replacing my 10 year old Sear
My wife thought she was doing a nice thing by replacing my 10 year old Sears Craftsman riding mower with a new Husqvarna. In 10 years, I only had to replace blades and belts. My new mower eats belts at a prodigious rate. Every time I apply the parking brake with it running it eats a belt. The dealers have been no help with a solution. Also the rear transaxle broke both sides where it mounts to the frame. The mower engage switch has failed 3 times and the pulley housings break repeatedly. The belt also wrapped up all the safety switch wires and broke them when the belt flailed around. It also cleverly jams beneath the pulley on the transaxle so it needs to be cut into sections to remove. I will never buy another Husqvarna product. It is only 2 years old and was not a cheap purchase.
Published: November 7, 2013
James of Oxford, PA
Source: consumeraffairs.com

DO NOT BUY A HUSQVARNA - I did and I regret it. I am preparing to return my
DO NOT BUY A HUSQVARNA - I did and I regret it. I am preparing to return my Husqvarna GTH52XLS garden tractor to the dealer for the 3rd time this summer. It started out running very rough, and then would die. When I took it in the second time, for the same problem, during that trip to the dealer I was told that I had an additional problem of the clutch being bad and would be going out. Fortunately this problem, as well as the idler pulley (which was also going out) were still covered under the factory warranty. I picked up the garden tractor yesterday, after it had been in the shop for 24 days, I brought it home and everything seemed to be working fine. I mowed for approximately 1 hour and brought it to the garage to add fuel. After refueling the mower would not start, it fired slowly and then would die. I called the dealer and he told me to bring it in again.Each time I take it to them it costs me $65 to rent a trailer for the round trip. Each time they have the mower they have kept it for at least 18 days. I spend a lot of money on this mower, over $3,400, and I expected a quality piece of equipment, it has been anything but a quality machine. Each dealer in my area, that I have spoken to, has told me that they stopped being a dealer and no longer carry Husqvarna parts. They said that the reason for no longer being a dealer has to with the quality of the machines and the fact that it takes them so long to get replacement parts, they report wait times of 6 weeks and sometimes even longer - they are getting tired of getting complaints from their customers. Although I have approximately 135 hours on the mower and I have had it for about 1 1/2 years, I am going to see what it will take to return it and to get my money back. I realize that I will undoubtedly have little luck with this, I am still going to try.
Published: June 12, 2018
B. of Magnolia, TX
Source: consumeraffairs.com

I bought my Husqvarna gas push lawn mower at Sears. It had a 3 YR warranty
I bought my Husqvarna gas push lawn mower at Sears. It had a 3 YR warranty compared to Sears 2 YR warranty on their Craftsman brand mowers. I had a gas (ethanol) problem within 3-4 months... Sears fixed it. I had another same gas problem 1 year later. Husqvarna sent me to one of their authorized service repair centers. They fixed it with Husqvarnas OK. I now have a 3rd same gas problem. Husqvarna sent me to another service dealer. They will NOT fix it since Husqvarna does NOT cover the Kohler engine. I called Husqvarna to ask about this and they said the 3 YR warranty is only for the mower (housing only??) and not the engine. They told me they didnt know why they fixed that same problem twice before even though it is still under the 3 YR warranty. Beware and do NOT buy Husqvarna!!!
Published: August 24, 2015
Mike of Pearland, TX
Source: consumeraffairs.com

I purchased a brand-new Husqvarna ZTR mower one year ago. In the year that
I purchased a brand-new Husqvarna ZTR mower one year ago. In the year that Ive had it, it has been to the repair shop three times for repair. My mower is currently being repaired and they have had my mower now for four weeks (the part they need is back ordered!). I have 5 acres to mow and it costs $75/acre to hire the job done. If you do the math, you can see that hiring someone to mow 5 acres for 4 weeks is ridiculous! I could have bought a new mower with that money! I feel like Husqvarna should make this right. I have contacted customer service many times and they offer no solutions. They just tell me to take it to the repair shop and wait for the part. 4 weeks during mowing season is beyond ridiculous and they offer no solutions. I could lose a small child in my yard because I cant afford to have anyone else come out to mow! Ive already gone that route a few times and I dont have the extra money now. The representative simply said, Im sorry youre having these issues and I understand it can be frustrating. I feel like they should take this lemon and replace it. Or pay to have my 5 acres mowed (that might speed them up on this repair!). I SHOULD HAVE READ THE REVIEWS BEFORE PURCHASING THIS MOWER. I WILL NEVER BUY HUSQVARNA IN THE FUTURE.
Published: July 16, 2013
Jamie of Tipton, IN
Source: consumeraffairs.com

This tractor is a beast when it comes to cutting and collecting grass with
This tractor is a beast when it comes to cutting and collecting grass with a clear cut 48 inch mower and high capacity grass catcher. And with a 48 inch dozer blade in the winter time it can’t be stopped plowing snow, and gravel in the spring and summertime. Well built, and was made for tough work around the yard for sure. Would recommend it to anyone looking for a garden tractor with plenty of power and eager to get the work done. A very comfortable seat I might add as well. A real pleasure to use, I always look forward to the day when I have to get on and work with it. A REAL good buy and well worth the money.
Published: July 11, 2020
Phil of North Pole, AK
Source: consumeraffairs.com

Four years ago, I purchased a Husqvarna mower - XT722FE. I will be purchasi
Four years ago, I purchased a Husqvarna mower - XT722FE. I will be purchasing a new mower in the next few days and will not be getting a Husqvarna. The engine is good but nothing else is. I have replaced wheels twice, the blade and now the self-propelled has stopped working. Everytime I go to mow, it is something else to fix, replace, etc. If I didnt take care of it like oil changes, cleaning underneath, using the right gas, etc., I could understand all the problems but I make a point to take care of my things. I will not nor will I recommend this mower or any Husqvarnas to anyone I know.
Published: August 24, 2016
Diane of Omaha, NE
Source: consumeraffairs.com

Always garage kept and maintained. All this within 8 years and $8000 invest
Always garage kept and maintained. All this within 8 years and $8000 invested in two Husqvarna Y48 riding mowers. The first mower after couple hours of use wouldnt start. The steering has become loose with play, can turn steering 1/4 turn before engaging wheels - no fix. Replaced all deck wheels and front roller - twice. Front bracket and main bracket for rear axle broke after 4 years. Seat material split open. Difficult to maintain good and level cut with deck. On many occasions, I had blades fall off due to spindle bolts loosening up and falling out. YOU GET WHAT YOU PAY FOR. IM BUYING A JOHN DEERE X700 SERIES NEXT.
Published: June 30, 2019
Darrin of Jersey Shore, PA
Source: consumeraffairs.com

Worst mower ever. Wheels fall off; stabilizer bar bends. Worst cut ever. Mo
Worst mower ever. Wheels fall off; stabilizer bar bends. Worst cut ever. Moving at the slowest speed, it leaves uncut grass. Now it has no high speed or reverse and its only 3 years old. Since we have 5 acres, I bought the most horsepower rider. After 6 months I decided to buy a blade to do minor landscaping, but was told with all this horsepower, you could not put ground contact equipment on this mower. Why all the horsepower if you cant use it? Why were we not informed when we bought it? Piece of **. Will never buy another product of theirs or recommend anyone else.
Published: May 20, 2013
Jim of Lawton, OK
Source: consumeraffairs.com

Crank, no start at times. Starter drive does not engage the flywheel. When
Crank, no start at times. Starter drive does not engage the flywheel. When finally engages engine barely runs blowing black and gray smoke! Seems to be run on one cylinder. ONCE ENGINE FINALLY CLEARS OUT RUNS GOOD! Tractor stored in covered location under cabin Northeastern Pa. It is 2013 w/ 52 hrs on it! It has been at Husqvarna dealer going on week 4. Been told on 3 different phone conversations that it needs starter, SHOCKER KNEW THAT WHEN I DROPPED IT OFF! Now being told it would be quicker for me to pay for it myself and fix myself than to wait for warranty to clear for authorization from Husqvarna/Kohler! Hoping the best, expecting the worst!
Published: July 12, 2015
david of Hatboro, PA
Source: consumeraffairs.com

We bought a $3,000.00 Husqvarna mower (used only for mowing). It was used 2
We bought a $3,000.00 Husqvarna mower (used only for mowing). It was used 2.5 seasons and the frame broke on the rear end. I took it in and was told by the repair shop that it is a known defect, and Husqvarna makes a kit to repair it. Husqvarna made me pay half the labor costs! I called the company 2 months ago to complain that its not right to charge people on a factory defect. The guy said he would pass it on. I have never heard another word. My loss is minimal (as its not the money, but the principle). However, their loss will be huge. We have a large family and many church friends. They will no longer do business with Husqvarna. When you are a farmer and all your friends are farmers, that can be a lot of loss. I hope the amount listed below was worth it to them!
Published: January 29, 2013
Tom of Beecher City, IL
Source: consumeraffairs.com

I purchased a brand new yth2346 lawn tractor in March. It only has twenty h
I purchased a brand new yth2346 lawn tractor in March. It only has twenty hours on it and the spindle for blades broke in two places. This is a working component that should be covered by warranty. But no, the 3 year limited warranty does not cover this mechanical failure because it is a item that wears. It broke in two places at point of bolts. This sounds like bolts was tightened too tight from manufacturer and cracked housing. Husqvarna refuses to pay for any repairs. To me they are not standing behind their name and their products. I could understand maybe a year and this breaking possibly but not In 20 hours. I am telling all my friends of this and anybody that reads this that husqvarnas warranty is very limited. Ill never buy another product from them.
Published: July 23, 2015
Neil of Weston , WV
Source: consumeraffairs.com

Purchased a Husqvarna #032414M040682 push lawn mower on July 23, 2014. Used
Purchased a Husqvarna #032414M040682 push lawn mower on July 23, 2014. Used 2 times and 2014. Attempted to start in 2015 and lawn mower failed to start. Took lawn mower back to Lowes and was told that the carburetor needed to be replaced and I needed to pay for it. Was told by Lowes Husqvarna refused the claim for repair.
Published: June 12, 2015
debra of Memphis, TN
Source: consumeraffairs.com

Model YTH2454 riding mower. One month and one week after warranty is done t
Model YTH2454 riding mower. One month and one week after warranty is done the mower decides it wants to have the rear axle separate (break) away from the rest of the mower and roll down my driveway unstoppable. I could have died that day. Called them about it and they say I need to call an authorized dealer to have it looked at to see if it can be fixed at my cost. They also say there is no recall and that there is no problem of their fault because the warranty has run out.
Published: September 10, 2013
Aarcane of Cloud City, MI
Source: consumeraffairs.com

I bought a new Husqvarna riding mower from a local dealer. Ever since the p
I bought a new Husqvarna riding mower from a local dealer. Ever since the purchase, I have had nothing but issues with the mower. The mower would stop turning over and so I took it back to the local dealer who fixed it. I typically get one mow out of it, and when I go to use it again, the same problem again. Brand new $3,000 mower and I am taking it to the repair shop every week! It is the carburetor. We have done everything to try and fix this horrible product and nothing works. We finally bought a good mower, a John Deere, and now we are stuck with a $3,000 mistake! It seems like this is an ongoing product issue with multiple consumers. I, too, would like my money back or a new mower that works.
Published: January 24, 2013
Julie of Byahlia, MS
Source: consumeraffairs.com

I tried to buy a replacement cover for my lawn tractor grass catcher direct
I tried to buy a replacement cover for my lawn tractor grass catcher directly from Husqvarna. Was politely told there is no replacement part available even though I have the cover part number. For $400.00 I was informed I can buy a whole new grass catcher accessory. Love their equipment but this situation is disappointing.
Published: May 29, 2015
brian of Milford, NH
Source: consumeraffairs.com

Ever since Ive had this Husqvarna 55C21HV mower the left rear wheel has fai
Ever since Ive had this Husqvarna 55C21HV mower the left rear wheel has failed to drive more often than not. Dealer failed to fix problem so being a field engineer for over 40 years I took it upon myself to clean and deburr the pawl assy and all associated parts. This helped slightly. I then e-mailed the USA distributor and never got a response. The only good thing in this mower is the Honda engine which runs flawlessly like all the other Honda engines I have had.
Published: January 17, 2015
Tom of Summerfield, FL
Source: consumeraffairs.com

My experience worse a disaster from day one: The first year/year and a half
My experience worse a disaster from day one: The first year/year and a half entered the shop 6 or 7 times for different reasons. One time the people at the shop were surprised to find out that the clutch was gone, they said it was very rare. I had a John Deere 15 yrs old, and I never knew there was a clutch in these machines. Everything that could break got broken. I am taking it tomorrow again because the belt broke for the second time. Changing the oil is the messiest job you can do, and the deck does not raise high enough, so it cuts so short that the Florida sun burns the grass immediately. On top of that I spent $300.00 in attachments (what the hell was I thinking??!!) that I used only a few times because the chute was getting clogged. It is hard to believe that there was any engineer involved in this product.My John Deere started giving me problems at the end and I sold it. I dont want to sell this one because I FEEL I AM DEFRAUDING PEOPLE. This machine may be great in Canada, or to ride with the grand kids at 6 mph, but certainly useless to mow the grass... unless you dont care about destroying your lawn. I WISH I HAD READ REVIEWS BEFORE I SPENT 2,000.00 IN THIS PIECE OF METAL. By the way: The customer service people are very nice because they are so used to complaints but do not solve absolutely anything. 40 on the phone to be transferred yesterday to the escalation department, they apologized saying that the escalation department was very busy. Well... I believe that!
Published: April 18, 2019
Juan of Largo, FL
Source: consumeraffairs.com

I have a 455 Rancher, and on 9-21-11, I was trimming some trees and had a s
I have a 455 Rancher, and on 9-21-11, I was trimming some trees and had a serious accident. I cut a limb that fell and swept the ladder out from under me. I fell about 12 feet and was seriously injured. I sustained cuts which require stitches, contusions, and a broken arm. As I fell, my hand came into contact with the running chainsaw. The chain had come to a complete stop, because the emergency brake had been activated, and so the damage to my hand was minimal.I am writing you to thank you for making the finest chainsaw Ive ever used and for making it safe. That particular safety feature absolutely saved my hand. Thank you so much.
Published: October 14, 2011
Scott of El Campo, TX
Source: consumeraffairs.com

Bought this new Husquarvarna 24 go 48 inch cut and after one mowing season
Bought this new Husquarvarna 24 go 48 inch cut and after one mowing season had to buy a new spindle. After fixing that myself even though it was under warranty the $1500 transmission went out. I bought this at Lowes and learned two important lessons. 1st dont buy a Husquarvarna and dont buy machinery that does not service them. I was without a mower for over a month and once they fixed it I have been sparingly using as I feel it is a very feeble machine. I doubt it will last year #3.
Published: June 15, 2018
Jay of Aq, AR
Source: consumeraffairs.com

Lawn tractor, Husquvarna YTH 22K24 - It was very difficult to start at firs
Lawn tractor, Husquvarna YTH 22K24 - It was very difficult to start at first, but we eventually got it to go. First used it May 2015. Its blowing smoke/oil. Terrible fumes and smell when we start it up. Its also extremely noisy! We had a Craftsman for years with no problems. Very disappointed. Would not recommend anyone buy Husqvarna!
Published: June 21, 2015
Therese of Chatham, ON
Source: consumeraffairs.com

Husqvarna YTH20K46 - Bought ride on lawn tractor about 2 years ago. Its sta
Husqvarna YTH20K46 - Bought ride on lawn tractor about 2 years ago. Its starting to leak oil between the cylinder head. Will never buy another Husqvarna product again... Spend the extra money get a better product.
Published: July 29, 2014
Juan of Hillsborough, NJ
Source: consumeraffairs.com

I’ve had this mower for years and it still cuts grass as if I just bought
I’ve had this mower for years and it still cuts grass as if I just bought blade is still sharp and it’s easy to use. My father bought it for my very large yard since 2004 and I am still using it. No service needed.
Published: July 31, 2021
carla of Palm Springs, CA
Source: consumeraffairs.com

I brought a zero turn mower and the second time I mowed my yard a spring br
I brought a zero turn mower and the second time I mowed my yard a spring broke a pulley broke and the deck belt was ruined. I took it to the dealer and it took 2 and 1/2 months to get it back. I had to pay for all the parts and the labor. I will not recommend this product.
Published: September 26, 2019
Eugene of Braymer, MO
Source: consumeraffairs.com

Purchased Husqvarna riding mower. The locking differential (mechanism that
Purchased Husqvarna riding mower. The locking differential (mechanism that makes both back wheels rotate at same time) is literally tearing up my yard. DO NOT PURCHASE MOWER WITH LOCKING DIFFERENTIAL.
Published: May 31, 2019
Martha of Roanoke, AL
Source: consumeraffairs.com

I have it services every year, but Tractor lost HP within three years. It s
I have it services every year, but Tractor lost HP within three years. It sometimes struggles to get up the 20 degree incline in my backyard. I would probably not buy this brand again.
Published: July 23, 2018
Scott of Hamburg, PA
Source: consumeraffairs.com

On June 10, 2008, I purchased a Craftsman/Husqvarna 19.5 HP/42 cut lawn tra
On June 10, 2008, I purchased a Craftsman/Husqvarna 19.5 HP/42 cut lawn tractor from Sears. Although I have owned it for eight years now, I have literally been unable to use it even once without the mower deck belt breaking. On average, it has cost me ~$40 for parts and labor to have the belt replaced then only to have it break again at the very next attempt to mow with it. The cost each time, when the repair shop charges for pickup and return delivery is more like $60. I have now concluded that the mower deck/pulley/belt design on this mower is very poor and certainly unreliable when compared to the Murray lawn tractors which I had owned and used over the past 25 years or so. In conclusion, this Sears/Husqvarna lawn tractor is worse than useless.
Published: May 15, 2016
Timothy of Ardmore, TN
Source: consumeraffairs.com

TS 243 product 960410379 00 serial 040615 A002806 year 2015 Bought new and
TS 243 product 960410379 00 serial 040615 A002806 year 2015 Bought new and used once to cut the lawn. Developed a heavy fuel line leak. On inspection the fuel line below the petrol tank had been worn through by the cutting belt. Need to check if this is a regular assembly problem as it is a serious fire hazard.
Published: August 26, 2016
GERARD of Staines Upon Thames, Other
Source: consumeraffairs.com

Purchased this from Morgan Equipment. I bought my last rider close to 20 ye
Purchased this from Morgan Equipment. I bought my last rider close to 20 years ago so once I got past the sticker shock I compared what I think are the top 2 Husqvarna and John Deer. I didnt like how the JD controls worked and some on its construction seemed less quality. HV was a lot more machine for the price, solid unit with a top end Kawasaki engine. For the same engine, JD was about $200 more. Now that Ive had it for a few mowing I like the Husqvarnas operation and it give a good mow. It fast and gives a good mow.
Published: July 26, 2018
Earl of East Bridgewater, MA
Source: consumeraffairs.com

I bought a Z254F Husqvarna mower from Lowes right at 2 years ago. It served
I bought a Z254F Husqvarna mower from Lowes right at 2 years ago. It served me well until recently. $3400 mower and 2 years of use is not good. But, I have a 3 year bumper to bumper warranty and lifetime warranty on the mower deck which along with the good name from manufacturer, I was sold. My mower deck is in very bad shape and nothing that I could do to be responsible for it. Husqvarna said it was a maintenance issue. I will enclose photos if I can. Their customer service is a guy behind a phone in Manilla telling me they wont honor my warranty. Husqvarna really sucks! I will spread the word to the moon and back.
Published: August 12, 2021
Ron of Trenton, GA
Source: consumeraffairs.com

Riding mower serial #031915A056372 - Bought riding mower from Lowes. Husqva
Riding mower serial #031915A056372 - Bought riding mower from Lowes. Husqvarna mower was recommended by salesman. The mower was purchased on 5/2015. It worked beautifully for 2 seasons. However on June 4 2017, my son cut the front half of the yard with no issues. When he got to the last half of the yard, the mower started making a horrible sound. My son disengaged the deck and jumped off of the mower, thinking that it was going to explode. After waiting several minutes, we tried to start it up again. It started right up but had an even worse grinding noise, complete with a horrible vibration. He immediately turned it off and we had to push the mower up the hill to the garage. I called Lowes warranty number and after 2 days the local repair shop picked it up. Today they call me and say that the deck is completely busted loose along with the PTO clutch. Numerous other pieces and parts missing (there were no pieces found in my yard) and that the mower was abused or used commercially and is therefore not covered under warranty. The mower has always been garaged kept, fluids check and changed regularly. I told the repair shop that there is nothing in the almost 2 acres that could have ripped off the deck and clutch. No damage could be seen anywhere on the mower, no scratches or dents, just the deck and clutch hanging. Right now, nothing is covered under warranty. Im responsible for repairs. $2000.00 thrown out the window. There is no way that I would pay for repairs on this thing. Ill put the money on a new, different mower.
Published: June 7, 2017
Mica of York, PA
Source: consumeraffairs.com

My idea of a warranty & Husqvarnas idea of a warranty are very differen
My idea of a warranty & Husqvarnas idea of a warranty are very different. I do not own a truck or a trailer, so when I needed a warranty repair after the mower ran for 15 seconds, I called the number & was told to call another number. Then I was told I have to bring it in to the local dealer. I expected to call Husqvarna and they say, OK we will send a technician to your house.; if you want home service, do not buy Husqvarna. If you are not retired & do not have a truck or trailer or if you have a job and expect your mower company to actually service what they Warranty do not buy Husqvarna. Dont just read the warranty, call them and ask what the procedures are & if they make the warranty your responsibility then dont buy it. I gave Husqvarna 5 stars because they have a great business model, definitely not for service.
Published: August 14, 2021
ROBERT of Trenton, NJ
Source: consumeraffairs.com

Purchased a yth18542 this spring. Works great and runs ok. Husband is doing
Purchased a yth18542 this spring. Works great and runs ok. Husband is doing the fall maintenance on the rider and is not impressed with the way the rear tires are attached to the axle, a simple slip key. That cotter key is so not doing it, does not hold the wheel in place. There is 1/4 to 1/2 slope that the wheel can move on the axle, no grease zerk. Also no grease zerks on the pulleys on mower deck. And hes just started.
Published: November 4, 2015
Mary of Denton, NE
Source: consumeraffairs.com

I BOUGHT A Husqvarna UTV. It had a 14 hp B&S Vanguard. After 60hrs the
I BOUGHT A Husqvarna UTV. It had a 14 hp B&S Vanguard. After 60hrs the engine destroyed itself. I followed every maintenance instruction to the T. Husqvarna and B&s stonewalled every attempt to recover my loss. THE DEALER, not Husq or BS, absorbed the cost of a new engine after determining I was 100% correct. After 60hrs, the new engine is using excessive oil. DONT BUY ANYTHING THAT SAYS B&S OR HUSQVARNA.
Published: April 24, 2014
Lou of Bristow, OK
Source: consumeraffairs.com

I bought a Poulan Pro Leaf Blower. It has less than 15 hours run time on it
I bought a Poulan Pro Leaf Blower. It has less than 15 hours run time on it. It will no longer start. They have failed to respond to any correspondence on their website! I personally know, they frequently hire illegal aliens, some that have been indicted by a federal grand Jury!
Published: December 9, 2014
Robert of Crossett, AR
Source: consumeraffairs.com

Does not mulch... belts that control the all wheel drive get clogged no mat
Does not mulch... belts that control the all wheel drive get clogged no matter if the setting of the lawnmower is low or high. Shouldnt have to mow your grass more than once. The lawn looks terrible when Im finished mowing.
Published: July 27, 2017
carl of Fort Thomas, KY
Source: consumeraffairs.com

I purchased a brand new Husqvarna MZT 61. When I got it home, I got used to
I purchased a brand new Husqvarna MZT 61. When I got it home, I got used to the controls for about 10 minutes and started to cut. The mower was cutting nicely and then abruptly the blades disengaged and smoke was coming from under and behind. The clutch completely failed. The dealer had a loaner for me to use. Not sure how often this happens but very inconvenient and trust is shot. Waiting for the part. Should I demand a new mower? Has anyone else had the same problem? What was the outcome? Hopefully not years of more problems.
Published: April 22, 2019
Michael of Petersburg, VA
Source: consumeraffairs.com

Purchased a 223L trimmer after reading reviews. This trimmer has lots of po
Purchased a 223L trimmer after reading reviews. This trimmer has lots of power and starts easy every time. But it will burn/blister my R forearm. The exhaust exits at my elbow. I am not the first person to get burnt by this trimmer. The Consumer Products Safety Division has received a lot of the same complaint. So far Husqvarna has yet to respond to my complaints. This product needs recalled as it is dangerous.
Published: June 30, 2015
joe of Buckhannon, WV
Source: consumeraffairs.com

If you only mow level ground it works well. However, we have minimal slopes
If you only mow level ground it works well. However, we have minimal slopes in the yard and the mower doesnt have the power to go up the SLIGHT incline. I am not talking a hill here, either. I have to disengage the blades, raise the mower deck to go up incline. I am very disappointed that there isnt enough power to pull the 52 inch deck unless completely level ground. Otherwise, it did a nice job mowing.
Published: March 6, 2019
Bev of Kearney, NE
Source: consumeraffairs.com

I purchased a Husqvarna (46-in, 21-hp, YTH21K46) a year ago from Lowes. Aft
I purchased a Husqvarna (46-in, 21-hp, YTH21K46) a year ago from Lowes. After using the mower twice, the transmission brackets broke. I had to take it and have it repaired. I used it one more time and the deck brackets broke and the deck was dragging on the ground, had that welded, used it one more time and the transmission brackets broke again. This mower is a complete waste of money. I will buy anything else except Husqvarna.
Published: April 8, 2012
Ahmed of Sherman, TX
Source: consumeraffairs.com

This is in reference with my Husqvarna rotary lawn mower (Model Number: 917
This is in reference with my Husqvarna rotary lawn mower (Model Number: 917.376822 21). My mower wouldnt start this spring. As it was still in warranty, I took it to an authorized repair center, Maximum Outdoor Equipment Service. Although I had prepared the mower for storage last fall by putting a fuel stabilizer in the gas tank, as described in the owners manual, I was told that the mower wasnt covered by warranty because the carburetor had gummed up. Apparently, the information in the manual was inaccurate and that a fuel stabilizer should never be used in a mower gas tank.I pointed out that the owners manual said to use stabilizer but I was told that it was erroneous information and that they were compelled to honor the warranty because Sears had their logo on the back of the book. I then went to Sears and was told that since Husqvarna had published the book, Sears could not be held responsible for the information in the manual.Additionally, I understand theres a bulletin from the factory regarding a fault in the carburetor on this model. So far, this farce has cost me $105 for something I feel should be covered by warranty. Your timely response with any help or guidance you can provide would be very much appreciated. After this experience, I will not ever purchase another Husqvarna product or anything powered by Kohler.
Published: April 14, 2012
Cliff of , KS
Source: consumeraffairs.com

Fuel is leaking into the oil pan, causing the engine to smoke and stop runn
Fuel is leaking into the oil pan, causing the engine to smoke and stop running. How do I fix this? Thanks.
Published: May 5, 2014
George of Suffolk, VA
Source: consumeraffairs.com

I bought a Brand New what was supposed to be a 2018 but turned out it was a
I bought a Brand New what was supposed to be a 2018 but turned out it was a 2017! In April of 2018 I have had to replace everything above the deck at least once due to failure of components! Also I have had to change the blades at least 4 times! Leepers is where I was screwed at, and after fixing it again this last time, I found the deck was cracked at the weld of the back bracket! So I took it to an authorized warranty dealer. They called me and told me Husqvarna will not service my warranty! I paid $3000 for a mower that’s a $$$ pit! I WILL NEVER SHOP FOR HUSQVARNA EVER AGAIN, NOR DO I ADVISE ANYONE OF BUYING THEIR PRODUCTS!
Published: December 6, 2018
Jonathan of New Market, TN
Source: consumeraffairs.com

Never mowed level, cant adjust, ckd spindles with dial indicator, less than
Never mowed level, cant adjust, ckd spindles with dial indicator, less than .002 t.i.r. Deck welds cracked. New blades straight edge on bottom of deck blades are not parallel to bottom. Deck was warped when stamped husky. No help at all. Not again.
Published: September 9, 2014
gregg of West Terre Haute, IN
Source: consumeraffairs.com

Bought a Husqvarna self-propelled mower for Lowes in May 2015. Worked fine
Bought a Husqvarna self-propelled mower for Lowes in May 2015. Worked fine last summer. Stored in garage during winter and mower refused to start this spring. Blade would spin but engine was completely dead. Made sure it had plenty of gas and oil, changed spark plug, and cleaned carb. Nothing. Had to drive 30 minutes to take it to warranty-certified repair service. Place kept it for 3 weeks and then claimed it had no gas and no oil in it, therefore warranty was null and void. They said rod was broke in engine and would cost over $300 to repair. We know it had oil and gas in it when we took it. Husqvarna and Briggs and Stratton refused to help us. DO NOT EVER BUY FROM THIS COMPANY. It is terrible when a company gets their warranty service people to be untruthful to prevent making good on a claim!
Published: April 20, 2016
Angela of Normal, IL
Source: consumeraffairs.com

Last October 2010, I purchased a Husqvarna LGT2554 lawn tractor. I have put
Last October 2010, I purchased a Husqvarna LGT2554 lawn tractor. I have put a total of 40 hours on it. I clean the whole tractor after every use. Since the first of this mowing season, I have had to replace the main drive belt 3 times, which is not an easy task. Also, when it is neutral, it still moves forward. The manual says this should never need adjustment. Also now, when I put it in reverse, it makes a terrible sound.I contacted the dealer where I bought it from, and they would fix it under warranty, but I have to get it there. I do not have a trailer to haul it on, and I dont feel that I should have to pay to get it there. I am not happy with this product at all! The other thing that upsets me is that there is no place on their website to lodge a complaint.
Published: October 6, 2011
Jeff of Allegany, NY
Source: consumeraffairs.com

Have a Z254 Zero Turn. Great mower and very reliable so far. Easy upkeep an
Have a Z254 Zero Turn. Great mower and very reliable so far. Easy upkeep and easy DIY fixing of the mower. Need to change oil and fluids after 5-8 hours after buying it to keep it operating well. Easy clean. System works well after use and mower has started without issue every time since purchasing it.
Published: July 29, 2021
Robert of Caledonia, MS
Source: consumeraffairs.com

Husqvarna sells dangerously defective outdoor equipment. I purchased a ridi
Husqvarna sells dangerously defective outdoor equipment. I purchased a riding mower July 4 2017. It is still under manufacturer warranty. I contacted Husqvarna Sept 13 2019 after the mower deck on my Husqvarna riding mower came apart at the welds and fell off of the mower. The mower deck has been used only 3 times? And the mower itself has only 37.6 hours on it. They instructed me to take it to the local service center which I did. The service center inspected the product and determined that it was faultily made and was a manufacturer defect. After providing this information to Husqvarna along with numerous pictures the local service center as well as myself contacted Husqvarna repeatedly to find out what we need to do to get the product fixed. Husqvarna conveniently lost the pictures, paperwork, and information several times. After providing the information again along with a statement from the service center stating the item was built defectively Husqvarna stated they were not going to fix the faulty product that they sold. They also instructed me to have my attorney contact theirs if I wanted resolution.
Published: January 13, 2020
Bruce of Molina, CO
Source: consumeraffairs.com

In April 2014, I bought a new HU675AWD self-propelled mower (149cc Kohler e
In April 2014, I bought a new HU675AWD self-propelled mower (149cc Kohler engine, 22 cutting width) for residential use. In June, I took it in to an authorized service center because the throttle cable had frayed and stretched to the point where it would not engage the self-propulsion feature. It is now late August. The mower has been stuck in the shop with the part on back order for almost 6 weeks. I have had to make other arrangements throughout the high-growth spring weeks and through more than half the summer. Still no resolution in sight; a complete waste of money.
Published: August 12, 2014
Randall of Windsor, CT
Source: consumeraffairs.com

Bought a Husqvarna weed eater Model 224L at Lowes, 4/12/2015. Paid $367.40,
Bought a Husqvarna weed eater Model 224L at Lowes, 4/12/2015. Paid $367.40, used the product twice and it would not run any longer. On 7/30/2015 took the machine to repair shop that was suggested by Husqvarna which was The F.M. Pile Hardware Company in Charleston WV. Was told they would look at it and repair within a week. On 8/05/2015 called the Hardware Company and was told they had not looked at the product as of yet. Contacted the Husqvarna Company and at 1-800-487-5951 and was on hold for 20 minutes then told there was nothing they could do.
Published: August 5, 2015
John of Hansford, WV
Source: consumeraffairs.com

My Dad and I bought this YTH2454 mower new and used it for only a short tim
My Dad and I bought this YTH2454 mower new and used it for only a short time before problems started. The front axle is bogus. It starts to lean backwards and then the front wheels start facing out. We took it to a service center and Husqvarna told them it was an operator error? When this happens the wheels will fall off. I took it to a friend and we welded brackets to the frame so there is no way for it to lean back which fixed this problem. The hydrostatic transmission went out which I replaced. The deck hangers keep falling off. I am in the process now of engineering a new deck hanging system instead of the brackets that slip into a hole. This hole keeps wearing out which in turn lets the bracket fall out and the deck drop on the ground. I have had the holes welded up and drilled out several times. The electric clutch for the blades went out. I have had to replace the steering column. My small engine repair man says the reason Husqvarna will not fix these problems, is that they are in the parts selling business. He said every one of these machines that comes into his shop has the same problems!!! I will never own another Husqvarna product and would advise everyone else to do the same!!!
Published: April 30, 2017
Tony of Pulaski, TN
Source: consumeraffairs.com

Husquvarna YTH2448 - This is a year old mower... First steering freezes up,
Husquvarna YTH2448 - This is a year old mower... First steering freezes up, called repair, they came and got it, said it needed grease! Now mower will not go in reverse at all. I had Troy-Bilt before this one and never had any problems like this. I wont buy this name brand mower again.
Published: June 24, 2018
Linda of Milledgeville , GA
Source: consumeraffairs.com

3 trans in 3 years. Bought our new mower in 2016. We have less than an acre
3 trans in 3 years. Bought our new mower in 2016. We have less than an acre and only cut once a week during the season. We are now on our 3rd transmission and Husqvarna will not acknowledge that there is a problem with this, OR a recall. The honest repair manager at the dealership told me they are fixing a lot of these for this reason. He also told his boss that they should not sell this as they are not built well. There are plastic parts where there should be metal, which is one of the problems. If you are thinking about buying one, dont. If you are still going to get one, the first time you hear a grinding noise in back, take it in and hope that will be in the 12 month warranty, otherwise youre screwed. Terrible problem and Husqvarna doesnt give a crap. Sad.
Published: March 12, 2019
Tom of Naperville, IL
Source: consumeraffairs.com

Bought new Husqvarna riding mower lgt2654, 1 year old. When it had 9 hrs on
Bought new Husqvarna riding mower lgt2654, 1 year old. When it had 9 hrs on it ... would not start trans, slipping big piece of junk. No help from Husqvarna. Called several times. Lowes tried. Was gone for 4 months at repair shop. Came back with same problem... Always had a craftsman, no problem. Want a Husqvarna, nice looking tractor.. so I bought one. Big mistake. Never again.....
Published: June 11, 2015
tim of Sissonville Wv, WV
Source: consumeraffairs.com

Bought a mower from Lowes just around 3 years ago. Have had problems with i
Bought a mower from Lowes just around 3 years ago. Have had problems with it since the first time I mowed. Husqvarna will not back my warranty. The mower was dropped off at Lowe’s for a repair of deck issues 2 weeks short of warranty deadline. The subcontractor keep my mower for 2 months and submitted to Husqvarna numerous times for repairs unfortunately the transmission was bad. Now they say it’s out of warranty and it will cost more than it’s worth. So since it’s not fixable according to my warranty it should be replaced at no cost. But now they refuse and I’ve had to pick up a piece of junk for a yard ornament. DO NOT BUY HUSQVARNA!
Published: July 8, 2019
Tabitha of Church Hill, TN
Source: consumeraffairs.com

Let me start by saying that a warranty is like insurance - Its wonderful to
Let me start by saying that a warranty is like insurance - Its wonderful to have as long as you dont need to use it. I purchased my zero turn with a catching system attached, May 2014. During the second or third cut, apparently the chute clogged and stopped the blower fan from turning. This in turn made the belt that turns the blower break. I probably should have made a lot of noise at that point. However, I needed the mower and could not be without it for any period of time (I mow 4 acres), so I simply removed the catching system and used it that way. Apparently, when the belt broke, it did some latent damage to the spindle on which it rides. It finally gave out last weekend. Since it was still under warranty, I called Husqvarna and they told me warranty claims could not be initiated over the phone. An authorized dealer must personally inspect it. They gave me the names of the two closest to me.I took the parts in to one of them for him to inspect, but he would not help me in any way, shape or form because I did not purchase the machine from him. He told me the big box store I purchased it from was responsible for all warranty claims. He was sick and tired of the big box stores getting all the sales while he gets stuck with all the warranty work. In fact, he stated that he loses money on warranty work. Im still trying to figure that out. However, he was more than happy to sell me the parts at list price. I tried to write this experience as a review on the Husqvarna website, but they refused to post it because it did not meet their review guidelines. Big surprise there. The bottom line is - I will use this mower until it wears out, which eventually it will. When replacement time comes, I will look elsewhere.
Published: August 20, 2015
roy of Swartz Creek, MI
Source: consumeraffairs.com

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