Our 2014 Flex has been a great car so far! It gets decent gas mileage and has plenty of room. We have not had any mechanical issues so far and the only complaint I have is that the hoses that go to the front and rear window squirters keeps coming off of a connector, that I had to end up clamping to the connector.

I love the Ford Edge Sport. It runs so smooth and quiet, feels like it has power and is very well designed for room and comfort. I feel, for the money, we got what most would want in a car, and even more. We have had it now for 3 years and never a problem with it so far.

Went to get a oil change at dealer, a scheduled maintenance (I didnt have a appointment). Was told that I had to have one. I asked if I could leave it and pick it up that later that day or pick it up the next day. They made me a appointment for the next day for a oil change and tire rotation. That was in the service agreement that was prepaid. Had my better half pick the truck up. She was charged for the service. Called them the next business day, a Monday, asked how we can fix this. They return the call telling me that I need to come back for the rest of the service and I would have a check. I took it back, was informed that I have a appointment for a tire rotation, but dont know nothing about a check. Talked to the service manager by phone, was told she had no idea about this that she would bring it to me. I told her that I will not be in town, to give me a call back on Monday. NEVER got a call back. I had to call them. I was told that the general manager will call me back, that didnt happen. Got a call that they needed my address, gave it them. Got another call 4 days later. Have check, but not signed. I told them that if dont have this in my hand by Monday, I will see a 3rd party on this. This individual out of his own pocket brought it to me. I told him, THIS DEALER GIVES FORD A BAD NAME. But I want to make others aware of this establishment and this is not the FIRST time I have had problems with this dealer, BUT IT WILL BE MY LAST.

I bought my 2014 Ford Fiesta Sedan (manual) in late 2013/early 2014 from Sun State Ford in Orlando FL. The car was BRAND NEW. Literally, I drove it off the lot with 7 miles on it. Fast forward to August 2016 and my transmission no longer goes into 3rd gear. I call Sun State Ford and leave a message, wait 2 days... no call back, I call again, no call back, call again next week, no call back. This process continues on for another 2-3 weeks until I finally got back from my travels abroad and decide to call them and act like a new customer. This time I do get a call back and they are more than happy to sell me a new car with their wonderful 15 year 150k mile warranty. After I get all the info I need and confirmation that drivetrain will be covered for 15 years and 150k miles, I change up the story and tell them about the car I bought and how the Finance Manager thats in charge of warranty claims like mine will not speak to me or return my calls.Fast forward 10 minutes of back and fort Q&A from Sun State Ford customer service rep and she tells me Im going to walk to the other side of our campus and have the manager call you directly, please allow me no more than 5 minutes. I oblige and thank her for her wonderful customer service and help, considering shes been the only one to ease my headache of 3 weeks now, almost a month. 5 minutes go by, 10 minutes go by, 15 mins go by, 30 mins go by. I call back, no answer. I call the customer service department... NO ANSWER! Are you ** kidding me???Now, I will be driving 1000 miles in my ** Sun State Ford in Orlando, FL from Baltimore, MD just to raise hell. At the same time I have paid my lawyer $400 to start working on my case. Good luck Ford and Sun State Ford in Orlando FL. Have fun fixing my car and paying me for it. 1/10 Service. NEVER EVER buying a car from Ford again. Also, my lawyer is set to start a class action lawsuit because apparently there are 100-400 similar issues to mine all over the US.

While driving down a 4-lane Expressway, my 2011 Ford Edge accelerator pedal stopped responding. The car did not lose all power, the accelerator just went dead. The car was idling very roughly, but when I pressed on the accelerator pedal nothing happened. There was no shoulder on the road so I had to stop in the middle of the road! I am SO lucky that no one rear-ended me before I was able to maneuver off the road. I turned off the car and waited a minute or two and turned the car back on. The accelerator was working so I headed home. The car went limp two more times before I arrived home a couple of miles down the road. The next day my husband followed me to the dealership with his emergency flashers on. My Edge went limp twice on the way to the dealership. The mechanic was familiar with the problem and diagnosed a bad Throttle Body. It was replaced for about $650.00 and the car runs fine now. This problem is common and needs to be addressed before someone is killed! I thank my lucky stars that this didnt happen on a busy interstate.

I have a 2012 Ford Focus. About three or so months ago I got a letter in the mail about a known issue with the trans control module. Ive been saying for about a year now that my transmission has had issues. All service people kept telling me my car is fine. So I get this letter and make an appointment. Ok easy enough. I drop my car off and get a call back saying that is the issue and a part was ordered. They set me up with a rental then the hell began. Midweek still no part. Week later still no part. Two weeks then three. The dealership had my car over a month!!! Still no part. I get a number for Ford customer relations and give them a call after being told I would speak to a supervisor I get a voicemail for one Jeffrey **.Hoping for answers on whats going on. He calls me the following Monday even though I didnt leave a message initially because I was so mad I was lied to and he ended up leaving a message on my cell. I call him back THREE times and leave THREE messages and does this guy call me back?!! NO HE DOESNT. Needless to say his lack of responsibility as a supervisor was the last straw. I ended up I king up my car. Now over two months later the part is finally in. The big kicker. Ford REFUSES to get me a rental for that fix. So now Im stuck finding a way to and from work on a Monday. I will never ever work with Ford again. As soon as I can get out of this car Im gone and Ive already told as many people that will listen to stay away from Ford. The WORST customer service I have ever had to deal with.

Coil springs broke in 2003 Taurus with 75,000 miles. I noticed the car had a flat tire. Upon further inspectio, the drivers side coil spring broke and is stuck in the tire! I cant believe there is no recall for this. I would have hated to be driving down the road at 70 mph and have it break.

My Ford F150 Supercrew 5.4 had #3 at #7 blow out. I had a mechanic put one back in with a Helicoil for $50.00 and the other I bought a kit at OReilly, which they have 2 types, one for $30.00 the other for $60.00. I had a mechanic put it in for $45.00. They probably knew about that the heads were no good just like the tires they sold several years back. It would cost them a lot to destroy the heads and make new ones.

I recently purchased a 2016 Ford Expedition. This vehicle is extremely noisy and I am unable to get any contact from Ford Motor Company. I have a case number and a contact, Mark **, who does not call me back. I have left at least six messages on his voice mail. This is my 3rd Expedition, Ford replaced the V-8 Engine that was in my earlier models with a V-6, added a very noisy fan to cool the AC system without notification to the buyer.My dealer has contacted Engineering and they say they do not have a problem and that the noise is Normal?? They do have a problem and need to provide a solution or terminate their engineers. The mechanics and Service manager and dealer at my dealership agree that the car is very noisy and believe Ford also went cheap on the AC system and that is why engineering put huge fan (noisy) in vehicle, to Cover their back end! I would not recommend the 2016 Expedition or the F-150 with the V-6 to anyone. Vehicle is not to Ford standards and neither is their Customer Care division.

Since purchasing almost 5 years ago, I have not experienced any issues while driving. I have the car serviced by the dealer I bought it from and every time I feel I am driving a brand new car. I have no negative experiences to write about. I am just happy with my Ford Fiesta.

I have owned a Ford since I got my license at 16 years old. I have had nothing but issues with them, and I always think - Ill just try again. I will not be trying again. The last SUV I had was a Ford Edge. 58,000 miles the computer crashed it. Barely made warranty. 75k I had 2 different parts of the transmission go back to back, within months of each other. Shift solenoid one time, I believe the computer to the transmission the other. $4,000 later! Now, I have a 2015 Ford Fusion, bought brand new. I work from home and really do not drive a ton, but average, slightly under. Has 50,000 miles on it. Its already had the same shift solenoid transmission issue, and now it is back in the shop again - computer crashed. All done! The service guys are great, but the fact that this keeps happening on moderately new vehicles is absolutely unacceptable!

After much persistence, on my part, the problem was finally fixed. The Senior Technician researched more and found 4 more tests to pinpoint why this may be happening. The first three were negative in result. The fourth test found the problem. The float at the bottom of the gas passageway (?) before the main part of the gas tank is reached, was STUCK OPEN. So, of course, it did not signal that it was full! When I was told this and informed that a new gas tank was to be installed, I just could not believe that this had not been a checking option before!! I had a very hard time containing myself. The fact that I refused to be blown off by their comments on several discussions was the only thing that got it fixed. My respect for this particular Ford Dealership took an amazing downslide!!

I tell everyone I know to stay as far away from Ford as possible! They are liars and they will do everything and anything to ruin people. They will ruin your credit over $44.00 instead of contacting the customer. They tell you they didn’t have your phone number to contact you even though you have proof that you received a call and spoke with someone 2 weeks earlier. They are out to ruin people!!!

I was driving down the freeway when there was a noise as if a gear had shifted and then the car stopped responding to the gas pedal and kind of went into neutral with no power. I was lucky I was close to an exit, so I took that and went off to the side but a line formed behind me. Luckily no one hit the car because there are so many who get off the freeway at high speeds. I called the local Ford and they said they will take a look tomorrow. Car is about 3 years old.

Soon after purchasing a 2010 Ford Fusion... I noticed the interior had broken seat parts and each time I attempted to put it on it wouldnt fit. The tires needed rotating... There was no bulb light when backing out. The sales person said he would order the bulb... never got one. The ignition sometimes keeps going when I turn the key... The gas hand sometimes doesnt move. My minimum down payment was $600, salesman asked for $1000 and for me to not tell anyone. My payments I was told $300 monthly. I pay $389, I cannot afford to make repairs... and car payments. Went to several dealerships about trade options... and all three said I got screwed. Car might bring $5,000-$6,000. I owe over $15,000. I appreciate the Lender giving me an opportunity to re-establish my credit. And I have also hired Lexington Law Firm for assistance. I only ask that I be given a trade option. This has been and is very stressful.

My dad had an accident in his 2007 Ford Taurus two weeks ago. His airbags did not deploy. He was wearing his seatbelt but they did not lock like they were supposed to. He suffered a bad cut on his forehead when his head hit the steering wheel, and has knocked him unconscious. He died a few days ago. If the airbag had inflated, it probably wouldve saved his life. Instead, now I have no father.

Its a great little car. I have averaged over 56 miles to the gallon. I can tow it behind my motorhome. I can charge it off my motorhome which was a great plus. Pretty happy with the car. The car has many appointments and tech. features. It has surprised acceleration and rides like a big car.

I am on my 3rd Ford Vehicle. The first 2 were used and had issues. I thought if I bought new and kept up with maintenance it would last... I was wrong! Under 7 years old and 53,000 miles, I have a list of issues and Ford does not stand behind their product. The Dealership charges absorbent fees just to look at the issues, not even fix them. They really know how to push away customers. I took my car to another auto shop and I am now excited to buy my first Toyota. Dont buy Ford. You will regret it. I do.

2017 Escape SE, purchased brand new. We are not hard on our cars! Maintain them as required, had a 2010 Escape hybrid that we had for 11 years and loved it. Thats what prompted us to buy another. Any way 30,000 miles engine light comes on then goes out. Starts to idle rough. The next day when I started the car the engine light comes back on and stays on. Call Ford dealer, they said drive it in. I do, they tell me new engine is required. Lucky still under warranty. They said its okay to drive while they get the new engine, since we are in Hawaii everything takes a long time to get things anyway. So they tell me at least a month, but I am figuring on at least 2 months. Time will tell if the engine blows before I get the new one. FRUSTRATING!

I like the sound system in the Mercury. Trunk is extremely roomy as well as the overall space and its a pleasure to drive when its not broke down. Love that the seats recline all the way back and the back seats fold in for added cargo space for the trunk. But Im not really pleased with this car like I would have hoped to be. It has been unreliable on several occasions and its giving me more headaches than pleasure breaking down on me. Also the console is way smaller than I expected and I wanted a deeper glove box. The drink holders arent adjustable for bigger cups which is very aggravating. I also wanted the car to come with 5 star rally wheels instead of standard spare tire. I wish that the overall length was a little bit bigger and the access to certain areas under the hood was better aligned for easier working space and the doors and windows access for the back seats are made ridiculous.

I have a 2011 Mercury Milan that has a power steering assist fault and has stopped working. It starting happening in the summer of 2016 and would reset after turning the car off and then back on. It now has a message on the dashboard and says Power Steering Assist Fault and Advance Service Track. I researched and Ford has a recall on the same make, model and year but Ford says that my VIN number is not on the recall even my car is doing the same, exact thing and the power steering has failed. They are trying to charge me the diagnostic fee and refuse to fix my car even though there is a recall on this make, model and year. I need someones assistance! This is a danger to me and my family while driving. I do not have the funds to fix the vehicle. The part alone is $1,200 plus the labor. Ford Motor Company should be ashamed of themselves. Many other individuals have gotten in accidents because of this problem. They have totaled their vehicles and gotten hurt. Why cant Ford do the right thing and fix my vehicle? I am using all resources to announce this problem. I am so outraged and disappointed in Ford Motor Company. I am putting it out there to everyone not to ever buy a Ford and how they do not care about the lives and families who own their vehicle, and all of the recalls that they have on many different Ford vehicles. How can you have a recall on a vehicle and say that my VIN is not under the recall when it has the same, exact problem?? It is disgusting that this company can get away with this!!

I purchased a 2013 Ford Focus as a new vehicle eight years ago. I soon regretted the decision after discovering other Focus owners had significant transmission issues and that the transmission was designed so the fluid could never be changed which suggested planned obsolescence to me. The transmission often shifted strangely despite periodic computer adjustments and tended to ride somewhat roughly in slow city driving.While I had concerns about its useful lifespan, my Focus did a low average job of getting me from point A to point B until recently. As someone who believes in getting value from their purchases, I had hoped to drive the car for 10 to 15 years from the time of purchase. This should not be an unreasonable expectation for someone who makes certain that their cars have good maintenance and put only limited mileage on a vehicle as I no longer have a daily commute. In April of this year, the car developed an excessive shudder. The vehicle was in the shop for several days and the clutch had to be replaced.One week ago, the vehicle would not start and seemed to be just a bad battery but the diagnostics showed a transmission control module problem. The part is on back order so as a previous post suggests it could be in the shop indefinitely. The mileage is still in the low 60s and the vehicle has been well maintained. The problem is the lack of quality in a failed transmission system rendering a vehicle useless before even reaching the 10 year milestone. I most definitely will never purchase another Ford product again.

The 2008 Mercury Mariner is a wonderfully comfortable car. It rides like a luxury vehicle. It also is a beautiful design and looks like an expensive vehicle. It goes well in all types of weather and repairs are fairly inexpensive. Love the adjustable seats and it has Bluetooth and wireless radio as well. The gas mileage is awesome. I love the hatch which has room to spare and it has 2 openings for easy packing and removing. I like the ground clearance too and I love the electric windows, the power seats. The radio and stereo are very nice and I can go about anywhere and the vehicle runs like a 4 wheel drive. I also love the leg room, my husband who is 62 fits well and is comfortable. I also like the roomy backseat so that the kids are not crowded.The car is like a luxury car on a Pinto budget. Some of the body parts are hard to find though. And the radio could use better speakers. A better variety of colors and interior options could be offered as well. The windows need to have better tinting to them. Lighted mirrors would be nice. Also running boards and luggage racks should be standard.

I will be in touch on my way back from BC in a week or so. Today probably not a good day to deal with this. Last week on Thursday may 21 my 2000 Ford v10 Coachmen would not start. As a former truck driver I tried everything I could think of. Had to electrical. The engine would roll over but not ignite. Checked every fuse I could find. I then called Cypress Ford and explained what I thought was the issue and was told to try somewhere else as they had no bay for this. I called the company, they referred me to only to have them tell me to call Ford Customer Service which they in turn called Cypress Ford while I was still on the line and tell me to have it towed to Cypress Ford. These calls are recorded and someone in that building took that call and authorized it. When we reached there however, with tow truck and motorhome, I was told that I was already told not to bring this here. Only after tow truck driver intervened did the service guy retract his version and Ok’d for motorhome to be dropped and he would have technician take a look later. A nice young lady called me later to tell me Ford had determined the fuel pump was gone and would have to get one from Edmonton I think. She also informed me they found a service guy locally to replace fuel pump because he had the facility to do this type of repair and would be jobbed out to him.Friday, we had the motorhome towed to j&js Roadside Service and told pump would be here sat am. That didnt happen as truck bringing parts broke down and told that truck would be in Sunday. Picked up pump myself and helped this guy install on Monday. Only to find it wasnt the pump at all. This service guy Kent called Cypress 2-3 times and told technician off today but would try and locate him. We needed someone with electrical knowledge of Ford v10 ignition but got no help. Finally about 4:30 he found the problem. A 25 cent fuse. How about that. So here is the issue I have pump not needed $801. Bill for service guy you sent me to, $1341. Bill for motel, $521. Bill for car rental, $150. So it cost me over $2800 for a 25 cent fuse. I want to hear what Cypress Ford has to say as far as covering this. The call at Ford customer service was recorded and clarifies what I said here. I have no interest in stopping to-day to debate who did what. Not the money. Understand I will get it back. You can reply to this e-mail if you like as I will be forwarding on to Ford. I own and operate my own business back home in NB and have made errors myself but I always make them right no matter what it costs.

2016 Ford Escape 1.6 engine - I bought this Ford Escape because I have always bought Fords, American made. When I bought this Ford I was happy with the deal and the vehicle, shook the salesman hand and was told, Youre getting a really good vehicle here. You keep up the oil changes and get new tires when needed, you probably will have this vehicle for a very long time. I commute 170 miles round trip per day to work from home. Averaging about 35,000-40,000 per year. Current mileage was 85,000 miles when driving down the road and vehicle began to lose power and the engine RPM increased. On the cluster red wrench light came on transmission fault service now and I could not accelerate. And the car decelerated rapidly. I managed to get the vehicle back to the house. Started it the next morning and got about 3 miles from the house when it repeated the same issues.I arranged for a flatbed to transport my vehicle to the local Ford dealership to get the vehicle diagnosed. Was informed from the service rep that the computer was indicating No Pressure and Improper Gear Ratio. Was told that Ford recommends to replace the entire transmission, which quoted a price of $4,700.00 for the part and an additional $1,500 to $2,000 for labor to remove and install the transmission. Warranty on a replaced transmission would be 100,000 miles and 3 years. What I do not understand is if a replacement transmission has this warranty, why does not a transmission in a vehicle built from the factory have the same warranty? Vehicle was no longer under the Ford standard Powertrain Warranty of 60,000 miles so, cost was all out of pocket.Service rep made the recommendation of contact Ford Service Customer Care and submit a claim. Made the call that evening and within 2 days received a response, stating: We have thoroughly reviewed your request and after careful consideration we regret that Ford is not able to provide financial assistance to address your issue. We are sorry that we were not able to meet your expectations at this time and recommend you continue to work with your Ford dealership to provide the best service for your vehicle in the future.So much for customer care. I understand that the vehicle has 85,000 but still it is only a 2 year old vehicle. Under the Ford Maintenance Schedule for a 2016 Ford Escape, the transmission is not to be serviced till 150,000 miles, which is just an oil change. I have had this vehicle serviced religiously with Ford for all oil changes, tire rotations or any other mechanical issue. Always have had a multi-point inspection done as well on the vehicle. Just had this vehicle serviced the month prior to this event and received a green check across the board on everything.Would recommend having your transmission looked at more closely in this vehicle, can be a costly overlook to you by your Ford service department. Needless to say, was not happy with Ford handling of this situation and especially the Ford Customer Care Relationship Center. Must be easy for someone to push a button saying No, when they do not need to put their name on a response and account for their actions.

There are at least two Ford Freestyle owners here in the small town of Boone, NC who spent over $1,200 at the local Ford Dealership to fix leaks that come in over the driver, passenger and in the back. These leaks also get into the computer system causing all the lights to come on, accelerating problems, as well as the whole car shutting down. Once, it shut down on the interstate! This is very scary, especially with 3 small children whose safety is being compromised. Contacting Ford has gotten us nowhere. With $1,200 down the drain, and the Freestyle has the same problems, I will stick to buying Hondas in the future.

I bought a 2013 Ford Focus 2 years ago as a used car. Approx. 25,000 on it. I have had continuous problems with the transmission and now the engine light is on, revealing I need an entire new fuel system! The Valve, gasket, fuel pump, and a new fuel tank!!! $2000.00 worth of work on a car 3 years old. Oh yeah the radio is gone too and needs to be replaced! How does this happen. Nothing is covered by warranty except the clutch. Needless to say I am extremely upset and will not ever buy another Ford. I have written directly to Ford about this but not hopeful that I will hear from them.

Purchased a 2018 Mustang GT. 6 speed, manual. I noticed transmission failure about 6,000 to 7000 miles. Took it to two different Ford dealers because the first Ford dealer tried to charge me. The second Ford dealer did the work and did it under warranty but advised me but if it happened again it would be coming out of my pocket regardless of my warranties. Very nice car but warning you will be spending more money on it even though you have a warranty and it is a brand new car. Good luck.

On May 9, 2016 in Manchester NH our 2015 Ford F150 Lariat spontaneously caught fire and destroyed itself and a car in the adjacent parking spot. The vehicle was parked a few feet outside our office window when smoke came pouring out of the hood of the truck. The truck was unattended, was NOT running, just suddenly started burning out of control. It eventually burnt to the ground, destroying the front of our office concrete walls, office windows, pavement, and the car next to it.

I am in South Africa and bought 2016/2017 Ford Everest Limited and have had endless issues with it. The latest is the sensor on the steering rack failure which Ford now has to replace the whole steering rack for the second time. Once the sensor fails it disables all the driver assist features. I am concerned for my safety and do not know what the future will be with this car. I have done some research and have seen that Ford in the past had similar problems with steering rack failures. Can you help in any way please?

I brought my 2011 Fusion in Freeway Ford-Bloomington, MN on 5/12/15. My driver side door would not open from the inside. The door handle assembly was broken. I have no complaints about the way the dealership did business. They were courteous, professional, and upfront about the whole repair. I have a problem with the fact that the car is less than 5 years old, and the door handle assembly breaks, and it is not covered under warranty? I spent $242.00 for the repair. I dont believe that this is something that I was at fault for misusing.

Ford did a recall back in April. We had to wait 3 months for them to develop the software fix with no rental, no reimbursement, nothing. We been battling them all week. The fix did not work, and now they are putting it on the dealer. Left the dealership today as they have no idea what is wrong with the truck, how to fix it and we couldnt negotiate another deal. No one will take responsibility and the truck is not drivable. Ford Customer Service department are completely useless, they have nothing but sorry, too bad. This is our 3rd Ford and our last. Unreal, that a company like that can issue a letter advising the vehicle is not safe to drive, and then do nothing about it.

This is dangerous; they should not be breaking. The left front tire blew out when I was backing out of the garage. When I removed the tire, I noticed that the coil spring had broken, leaving a jagged edge. The edge ripped out the sidewall of the tire (a fairly new studded snow tire that will be expensive to replace).

I manage and run F-450 & F-550 trucks in extremely harsh environments. I can tell you for absolute certainty that if you maintain these trucks according and utilize the V10 gas engines you will get a very long life put of this piece of equipment. The number of fools that feel they need a diesel truck is shocking. I have extensive fleet Management experience and can assure you that for most of you buying a diesel is not a good idea. The modern emissions standards put on diesel engines ensures poor reliably and efficiency in comparison to the gas engines. For you sensible folks that want a durable and reliable machine, the V10 engine is all that you can ask for, just remember these are work trucks not mini vans.

This car gets us 40-41 miles a gallon every trip we take. It has plenty of get up and go. We have only spent $125 on repairs. The repair was for a battery. We have owned this car for over 3.5 years and commend Ford for this fine car. It has a great ride, a good sound system, and it is a pleasure to drive.

My wife and I had a 2008 f350 for my work. We saved up a whole year and bought the truck. We had it for about 5 months and it caught on fire, burned to the ground. It was not running or keys in ignition. We contacted ford and sent the all info they asked for and their response was that the fire was too big to determine if it was the vehicle fault. So we are out of luck. We could only afford liability and now we have nothing. Ford does not care about its customers. I am a veteran and my wife is a teacher.

I bought a preferred vehicle, a 2013 Ford Fusion from Wolfchase Ford. I am currently waiting on the 2nd head to be installed. It cost me $3700 for the first one. Ford has shown no interest in the issue. I would recommend not to buy an EcoBoost Ford.

I have a 2008 Ford Edge and have encountered the recording heating core failure problem. Ford has dealt with this issue with many customers but refuses to conduct a recall due to COST. I tried taking it for repair to Levittown Ford and Hempstead Ford with no luck. Shameful to not back their products.

My husband & I were Ford truck believers for many years until 2016! From our past experience, we expected our 2008 F450 diesel (with the 6.4L engine), would take us into retirement and beyond until the engine blew up this year, with just over 100,000 miles! $18455.66 later, and a lousy 2 year warranty on the new (same, defective engine), we found out that this engine is expected to fail around 100,000 miles making it the worst engine in the Ford truck line. (Our 1999 F350 is still on the road at 250,000+ miles!)I tried to contact Fords Customer Service (which is really their Customer Dis-service as the one answering the phone only has a first name and no boss to appeal to). My expectation was to get a reasonable 10 year / 100,000 mile warranty on the new engine instead of a crappy 2 year warranty (which is equivalent to a 30,000 mile warranty). The mechanics told us they could bulletproof the replacement engine, after the 2 year warranty expired, for about $8000! My question is, why isnt the replacement engine bulletproofed already? What was once a great company with integrity has been replaced by fraud and failure. I am embarrassed to be driving a Ford after my humble retirement account has been robbed of $20,000.

Well after months of working with Ford to get something for all the trouble I had with the fiesta. Car shutting off on when I’m driving, shuttering when it did drive, door latches going out in the first 30 days of me owning it. Hours spent at Ford to have them tell me it’s fixed and drive home to find out it’s not. I finally traded it in and Ford said because I don’t own the car anymore they are not going to help me even though they sent me the form saying they could. Thank You Ford for wasting my time and money. Never again will I buy a Ford. Saying we are an American company but making parts in Mexico. At least other companies don’t ** as much as you do.

Don’t hold value/negative equity/poor resale in most cases. Wouldn’t buy another! Need to take the dealerships out of the sales process. Keep sales between manufacturer and customer. Have set discounted prices from the manufacturer and rate completion similar Carvana/Carrom/and others. Get rid of all the **.

2012 Ford Escape - Paint is peeling on both left and right rear wheel wells and the surface is starting to rust. When I reported problem to Ford Dealer they told me to get a repair estimate. I did and they told me they would have to submit it to Ford for approval. They said if I had purchased rust proofing it would have been covered. My position is that if the paint had not peeled there would be no rust. This problem has been identified on many other reviews and at the body shop where I obtained the estimate. I am prepared to take this issue to our provincial auto ombudsman if Ford does not take responsibility.

My Ford E-250 work van is essential for my service work. I do routine maintenance on the van and it has performed reliably for more than fifteen years. Considering the vintage, the vans six cylinder V-6 (original motor) delivers surprisingly good gas mileage.

Recently my car was smelling like gas, so we pulled it out of the garage for a day not sure if that was actually the problem. Again after leaving it in the garage over night the smell was very strong of gasoline. We took it to a shop right up the street thinking that maybe it was a gas filter issue but once they lifted the car up it was clear that there was a gas leak at seam or the half full level as described by the automotive technician. We were referred to the Ford dealer. We called the dealer who informed us that there was a recall on the gas tank for this vehicle and to bring the car in. I paid over 80 dollars to have the car towed to Avis Ford in Southfield, Mi. from Belleville, Mi. Only to be told that there was a mistake and that the 2009 Edge was not included in the recall.After doing further research I have found that many Ford models from 2007-2014 have had gas tank leak issues. Manufacturer related not customer related damage to the tank. It frightens me to think that something as important as the gas tank should EVER leak because of manufacturer NEGLIGENCE and then when addressed with the dealer, the same dealer that my family has purchased 6 cars from that I would be told it wasnt covered. So when does the recall actually go into effect on a car/part? Does it take us dying or being seriously injured to create a recall on something as serious as a gas tank? I travel with an infant in my backseat 5 days per week and cannot imagine a gas related fire in my car with a baby in a 5 point restraint car seat and being able to get them out safely in an event such as that. I have always purchased my vehicles based on safety ratings first, but I guess the Ford built Edge is a hoax for customers like me.Prior to todays car problems, I had my car into Avis Ford several times for transmissions problems. Gear slippage within the first year of ownership and continuously over the years. They could never find anything wrong with it. The problem got so bad that I took the car to Precision Tune on 8 mile where the Master Mechanic said my transmission was bad, the fluid inside was black and take it to the dealer and I would need a new transmission. I went to the dealer and my car was still under warranty. I showed them the Info from the shop I had just came from. They kept the car a few days, said it was just a leak. They repaired the so called leak and said I did not need a new transmission.Few months pass and I return to the dealer with the same issues and I am no longer under the warranty. Im then given an estimate of $4600.00 worth of transmission related work. I feel like Ive been sold a $ 40,000.00 LEMON and only have 60,000 miles on it. Sadly I will never buy another vehicle from Avis Ford nor suggest anyone I know to either. I have decided to notify the BBB, the NTSB and whatever agencies govern these issues.

Ford C-MAX Energi drives sporty, has as much cargo space as a minivan, qualifies for the carpool sticker, and has more headroom than any other vehicle I have ever been in! Geared perfectly so it can get up and go at any speed.

My 2014 Ford Explorer Limited had many issues, mostly small annoying problems that could be resolved quickly, however, Ford service is the worst on the planet, they will make you cry every time you come to see them, and I have tried 3 different dealerships here in California. So they always want to keep the car all day and almost always come back to me at around 4 pm to let me know that they are not able to duplicate the issue, even though in many cases I took a ride with their technician who verified the sound. Then they tell me that the sound I am hearing is normal. One time I lost 4 days dealing with them until they finally replaced the half shaft, now I am having same issue and same argument with them. I have now told so many people not to buy Ford and I am posting everywhere on the Internet about my experience.

I was about to pull out of the Sheetz parking lot when the wheels suddenly fell off of my big old rusted pickup truck. It was 1979 brand Ford truck. I was really mad. So I packed a lip and walked home. Ill put a picture of how my truck looked before the incident.

Well lets start off by saying you go to the dealer and you are interested in buying a new truck that you can plow with. So you get a price of $67,988 and youre like Damn thats a lot of cash. Then you make sure it has all the options that are needed for your likings. Loaded out, Lariat plow package and all the goodies. So you break the bank and go thru with the purchase and get it home. Get the new Boss plow set up all done and go out for the first plow of the season in November and you get a clicking relay in the dash. Well come to find out after plowing for a little bit it seems to get worse. Then all of a sudden your radio and heater goes off for a few seconds. Then it does it again five more time. Then the whole dash and electrical system goes down for approx. 2 minutes. So the following day I start calling Ford and dont get anywhere other than take it to the dealer. So I do that and they tell me there is nothing wrong. So this has been going on since Nov 25th. Well Ive had it at the dealer 5 times and then I find out that Ford is producing truck that states you have a plow prep package on them and you cant plow with them without getting a power spiking issue which causes the BCM to shut all the required electronics to shut down. So my bitch is how can Ford knowingly sell a truck as a plow truck and have all these problems. And after contacting Ford customer relations Im not any farther than I was in November. Ford has known about this problem since the 2014 model and still will not take any responsibility for fixing these problems. My advice is to check out the options on the vehicle and make sure there isnt and hidden notices where something cant be used properly. This a safety recall if I have ever seen one.

2012 3.5 ltr Ecoboost. Shame on Ford. I purchased a used one owner 2012 with 90k miles on it. Got to use it for about 15k more miles and then it had the same problem so many others have. Timing chain issues. Quotes from 2500 to 3500 to repair. Very poor design for many year models. Ford should be ashamed for not taking care of such a major problem. I had to eat some major negative equity on a trade to be free of this problem. The days of holding your head high for being a Ford owner are long gone. Shame on you, Bill Ford.

6.7 Powerstroke Diesel - I bought my truck brand new off the lot in 2012. The dealer told me I should have no problem getting 21 MPG. Figured I would get at least 17 with the way I drive. Started out doing good at 17.5. Then as the motor got broke in I watched it drop to 14.5 and thats where it stayed. Around 100,000 miles I had to have the alternator replaced. Around 105,000 miles I had to replace my def heater. Other than that there were no real issues.I did all the maintenance as needed and recommended. Then towing a trailer at highway speeds with just under 130,000 miles my motor locks up. No warning lights or anything. Have it towed. Wait a week for the dealership to look at it and all they can say is I need a new motor. Ask how that can be. The truck has been babied compared to my old 6.0 that I had. They tell me to know for sure they would have to get into it and that would cost me who knows what in labor to see what exactly went wrong. All they could tell me for sure is the price to replace the motor... at $16,000. Last time I buy a Ford.

I have owned several Ford vehicles over the years. They have been mostly dependable. My worst experience so far has been the Ford 5.4L 3v in my latest pickup. I have had to do both cam phasers and the dreaded breaking spark plugs. It has otherwise been reliable and I have had no issues since the phasers were done 20,000 mi ago. Previous vehicles had only minor issues such as starters, alternators, O2 sensors, steering components, and other things you would expect to replace on an aging vehicle. I plan to buy another in the future.

I own a 2018 Fusion and a 2018 Ford focus. Both have almost 80,000 miles on it. The transmissions went out in both vehicles 2 weeks from each other. No recalls and unfortunately Fords joke of a warranty is out too. How can you charge people this much money and have issues like this? 60,000 mile warranty is a joke in itself. I will never buy an American-made automobile again. Find a manufacturer that will give you 100,000 miles out the gate. That tells you they believe and stand behind their product. Without having to spend thousands on an extended warranty. Ive owned 6 Fords in my lifetime, the last 3 were junk. Never will you see a Ford in my driveway again.

We purchased our E-150 custom van 7 years ago. It has been well-maintained while we owned it. It had been parked for two days when it spontaneously caught fire. Thanks to a quick response by our local emergency services, there was little damage to our house. But the van is a total loss. It was a rude awakening to see it catch fire too. Nothing like having a police officer pound on your door, yelling, Your house is on fire. Get out! I had no idea this was so common.

2011 Crown Victoria - At 40K miles the vent control module stopped working. At the same time the cigarette lighter and 12 volt accessory plug started experiencing intermittent power failures. I had the dealer check out both problems and they said it would cost $1000 to replace the vent control module (plenum) and air box. They could not find any electrical problems with the cigarette lighter and accessory plug.I had my mechanic replace the plenum and air box for $850. Parts were $350 and the Ford dealer had 20 plenums and air boxes in stock. Seems Ford knows there is a problem with these units and they keep plenty in stock. Its a quick money maker for them it seems. Electrical problem - I tested the cigarette lighter and found that there was a problem with the ground wire. I removed the drink tray to get to the wiring and discovered that ground wires had been connected using a flat wire connector. Over time the wires were so flattened by the connector that they had broken off. I removed the flat connector and re-connected the wires using a standard round crimp connector. Problem solved.The Crown Victorias have been produced by Ford for over 10 years and you would assume that most problems would have been resolved during that time. Unfortunately, it seems that Ford keeps using cheap parts in their vehicles and the owners of these vehicles will constantly be on the hook for repairs. No wonder ford sales continue to decline.

My husband and I were watching a movie in Virginia Beach and are from Atlanta so we were visiting, and the phone kept buzzing. We knew no one in Virginia had our number so we went outside and answered the call. It was the VA Fire Dept. THE TRUCK (Ford F150 2006) was on FIRE. Now we had been in the movie for 2 hours and add an additional 45 minutes walking in the mall. So the truck had sat for almost 3 hours. What a waste. Now were waiting on FORD to tell us whats next.

Bought a used 2015 Ford F150 in 2020. Purchased a full coverage/premium warranty on the vehicle. About a year later the drivers side catalytic converter went bad at a replacement cost of $1,200. The catalytic converter isnt covered under the bumper to bumper warranty. They arent covered after 80k miles no matter when you bought the warranty. Such **. Zero customer loyalty.

Purchased the new 2014 Ford Fiesta in August 2014. By the time I went in for my first oil change I was having problems with the car shaking, jerking, slipping, shuddering upon light acceleration on gas from a complete stop. I expressed my complaint/problem with the service technician and he said its normal, people complain about the same issue all the time and theres nothing they can do. As of todays date the problem still exist, I been back to the dealership with the same complaint and nothing has ever been resolved. And it seems like its getting worse.

I leased a 2015 Ford Fusion in the fall/winter of 2014 and have had it for 3 years and it gave me no problems the entire time. I took it on a few trips and it was great! I just traded it in thinking I would try a foreign car to take advantage of the mileage that they advertise so I traded it in for a 2017 Kia Optima. Ive had this car for less than 2 months and it has given me nothing but trouble (electrical/engine related). Its been in the shop for 2 weeks now and I havent heard any updates from the service manager as to when itll be fixed, or what the problems are with it. Ive dealt with the roadside assistance, the service center, the corporate office and of course the dealership and Ive been sorely disappointed with every aspect of Kias customer service. Ive been treated like a number and told that if Im unsatisfied with the vehicle that I should wrap it around a tree and get something else. Im never purchasing from Kia again... I miss my Ford sooo much!!!

The second front spring has now broken. First it was the drivers side - now the passenger. I dont understand why the recall doesnt include the 2003 model, since they obviously have the same problem as the other ones that there has been a recall on. The mechanic said it wont be long before the rear passenger one goes too. This is a very dangerous position that we have been put in by Ford not recalling these. Who is responsible for starting a recall? This is not fair or good business.

Part unavailable for my 2015 F-350. I purchased this truck in April of this year. It is a King Ranch. Shortly after picking up the truck a couple of warning lights came on. Took it back to the dealership and was told it needs a RCM Harness which was currently unavailable. The truck was still in warranty so I left it with the dealership awaiting a part. That was April 19, 2019. The truck is still there and there is no ETA on this part. Ford customer service has sent me an email regularly saying there is no idea when this will be available. In the meantime I have a brand new camper (5th wheel) and no way to use it. I have been told this is not uncommon for this model and I wonder why it is taking so long for a part to be available. I feel Ford as well as the dealership should offer some serious compensation for this as the previous owner traded it due to this problem (he told me) and the dealership did not disclose it however Ford has not addressed the issue.

I brought my 2001 Taurus wagon in to have snow tires installed on Nov. 23, 2011 and the mechanic said that I had a cracked left front coil spring but that it was part of a recall, so it wouldnt cost anything to replace. I scheduled an appointment and was told the offer expired on Sept. 29, 2011, which is 10 years from the purchase date of the vehicle. I called Ford to find out why they never told me of this and they claim they sent out notices, which they didnt, at least not to me. Im the only owner of the vehicle and live at the same address as I did when vehicle was purchased. Ford wouldnt budge on this. I also noticed I had a suspension/strut service done in Oct. 2005. Shouldnt the dealer have noticed the recall or service bulletin at that time? This is my last Ford, thats for sure. Its gonna cost me between $700 and $1,000 to repair. Im also selling all my Ford stock.

The Ford Five Hundred has been a great car for me and I really like it. It has leather interior and has lots of cup holders. I like the way the back seats fold down to give me more trunk space. I really enjoy the heated seats the best. So great in the winter time and they really help. But I would like the car to have four wheel drive for better driving during the winter snow season. It does seem to slide easy on slick streets.

Having good experience with giving the exact point of view and rating in the market with showing the income of the company with employee treatment. Good information with pros and cons - lots of interaction with data.

Back in 2005 I purchased a brand new 2005 Ford Freestar, it had a faulty torque converter, and was replaced in 2013. Now then 1 year later I had the same problem (torque converter). I just got off the phone with a tech. at the Ford dealer and told him what happened... he said its not covered a recall is a 1 time fix, so even though they replaced my torque converter with another faulty 1 its not their problem... I dont think thats fair, but then again what do I know, Im just a consumer... What can a person do???

I have a 2000 Ford Explorer Sport-2 door. The truck hit ice and slid at 40 mph into the detaining wall on a highway. It spun around and bashed in the front of the car. My son hit the steering wheel with his face, because the air bag did not deploy. No light ever indicated that the airbag was malfunctioning. There is no way anyone could have known that the airbags would not deploy.

We purchased a 2015 Ford Explorer in Sept 2015. And now come January/February the seats are taking on the color of our clothes. The interior is a tan. I trying to find whom to contact it b/c Customer service number was of no help. The dealership told me this is a known issue. Then why is this not a recall? We love the car BUT this is almost enough for me to trade. The car was way too expensive for this to be a issue. Any suggestions will help.

I am very upset to the point where I am in the midst of contacting the Better Business Bureau and posting a blog online regarding your company lack of integrity and manner of doing business. In November, my 2010 Ford Edge which is currently financed through your company caught on fire due to an ABS issue. I bought the vehicle as a used vehicle in 2013. I contacted my local dealership to report the problem. It took them 7 days before someone contacted me regarding a diagnosis of the problem. The car was towed but someone failed to address the issue. I was initially told it was my issue. Coincidentally, I went online and found out that that there was an issue and there was a recall at which point someone decided that they will look into the matter. The service department decided that they would begin repair on the vehicle. I was given a rental while the repair were to be done.First, the service repair advisor was incompetent as I had been calling everyday to get a status of the vehicle and each time I was told that they are working on it or the parts was not in. Your record would also reflect every time I made a phone call and spoke to someone, even calls made to your corporate headquarters. I was even assured that because of the situation everything would be handled. What I fail to understand that why it took almost 5 weeks for a part to come in. Its a Ford vehicle part, should be readily accessible. It is not an older model vehicle so what was the issue here?Here is where I am really pissed off with this whole situation. My mom went in today to get her vehicle oil changed. Note, hers is 2014 Edge as well. I relayed my concern to her and she decided to find out exactly what was going on. Ironically, what my mom was told that is the they can pick the car up today. How coincidental? She asked about the rental and was told that they were only covered for 10 days. Well, that is not acceptable or reasonable. We had no control on how long it would have taken to repair the vehicle. Why should we be penalized with a $1500.00 bill when nothing that occurred was within our control. Ford Motor Company was in total control of this situation from beginning to end and we are now receiving the ** end of this situation by being held hostage to pay a $1500.00 rental bill which I dont have especially this time of the year.Your local dealership was less than accommodating and did nothing within their power to expedite the repair of the vehicle. This was I believe the company did in order to recoup the cost of repairing the vehicle. They held on to the vehicle for as long as they could. The prolonged the process, which increased the cost of the rental, which was deceitful and as unprofessional. Your company is not a small mom and pop repair shop. You are a major company and should have pride and integrity in the way you do business. My mom has been a valued Ford customer for over 20 years. Every vehicle she has ever owned was a Ford vehicle. This has left us and her very dissatisfied with your company and your business practice. I still feels that we can come to some amicable agreement. As I said before, I am between a rock and a hard place as I have no other choice because I will need my vehicle especially since I am one vehicle home currently since I also I have another Ford vehicle that is also down because of needed repairs.I close with this statement - I am a very unhappy and dissatisfied customer. I am also not going to roll over and let this slide. Based on how this turns on it is my intent to take further action on this matter. I do intend to post pictures on the Internet of the vehicle. It may cost me $1500.00 but in the long run when I am done it will cost the company more based on reviews I will post online and providing feedback and reviews for this vehicle and your company as a whole. Looking forward to hearing from you. I would rate lower than a 1 star. Unfortunately it does not go lower than a 1.

Rear body cracked below window. I was told that it was no reason to repair. It was not a recall and the crack would happen again.

Our Ford is 10 years old, was purchased used and has been maintenance free, except for normal maintenance from the day we purchased it. It rides and looks great. Ford makes a great vehicle and their service departments are great.

Just bought the first new car Ive had in 15 years, a Focus. In the mail today I get a recall notice. No apology. Just tells me I have to spend half a day getting it fixed. Complained on the Ford site, and got a generic reply. Im now the victim of some imbred Ford engineer.

Worst customer experience ever: 11000 km turbo caves in. 2 months later recalled. Brake hoses problem. 10 minute job, but waited 7 hours!! Paid vehicle off, and month later still waiting for NaTIS doc. Dont even bother calling, no help whatsoever, instead call is disconnected very conveniently. No, never Ford again!

The car has been great using. My only concern has been the forward collision sensors and some of the USB connections with the Phone does not work Properly. Turning radius is OK not great. Pick up is very good and gas mileage is about 20 miles highway and city. Handling could use some improvement. The center lane is great as well as the adaptive cruise control which works even in slow traffic, for me this is the best part of the car but you need to get the top line to be able to have it.

I received a safety recall notice 11S25/NHTSA Recall 12V-006 indicating problems with the splines in the torque converter and instructions to contact dealer for repair if vehicle loses forward and reverse power before Ford has parts to fix the problem. The letter stated that parts are not currently available and are anticipated to be available in the 2nd Quarter of 2012 and replacement of the torque converter will be free of charge (parts and labor). On 5/4/12, I lost acceleration on my 2005 Freestar (VIN **) and I towed it 30 miles back home. After contacting service manager, **, at Valley Ford Lincoln dealership, I towed my van there for repairs on 5/7/12. The service manager called after inspection to tell me that my transmission break down had nothing to do with the recall part. He quoted me $1,500 to break it down to determine the needed repair and further cost to repair it. I then had it towed to Century Transmission (421 E St, Lemoore, CA 93245; 559-925-8853) where it was repaired for the cost of $2,091. The owner, Raul, informed me that the torque converter had worn splines and was indeed the needed repair. The receipt and part were taken back to service manager, who consulted his technician, **. Upon inspecting the part, technician stated that the part was shot and that the repair cost was not bad and that they would have charged at least that much. The service manager said he would use my receipt to see if I could get some if any of my money back.When the owner, Jack Keller, was contacted, he indicated that I would not get reimbursed for the repair because I should have had it towed back to Ford for repair even though I was told it was not the covered part. In addition to not trusting Ford to be honest at that point, it would have been my 4th tow and I would still have owed Century for labor. I have the original receipt and the removed torque converter in my possession for needed inspection and proof that the splines are worn and the torque converter is bad. I would like to be reimbursed for the cost of repair to my transmission ($2,091).

I was driving home from Wal-Mart, which is about a 20 minute drive. I am not sure what happened, as I must have blacked out, or blocked it out, but I woke up flipping over and over, and found out it was in a field. Witnesses claimed the car flipped 12 times, before landing on the roof of the car. All the windows, besides one I believe, were knocked out, and there werent airbags. I have an artificial hip, due to another wreck, where I was a passenger. I was trying to get the seat belt off, as I was scared something else would happen if I didnt get out, but it was stuck. Finally, a gentleman showed up. He had to crawl down under me, to cut the belt, and get me out, without causing more problems. The first thing I heard the policeman say was the bags did not go off, then I heard the same thing next day, when I went to pick up whatever was left. A prescription was lost or stolen. We looked everywhere, and my Tom Tom, which was in the glove box was gone. I went by ambulance to the hospital. They took an x-ray of my chest and neck, and did some CT scans to check my back. As of now, I have bruises and abrasions, but I can barely walk without crutches. The same side of my hip was replaced in 1994. My back has a large bruise, and it hurts real bad to move, cough, etc. I did not have comp or collision, as I was told, when a car is over 20 years old, they dont need it.The car is completely totaled. The roof was crushed like a v right down the middle. The medic said if my head or the v had been an inch or so closer, I would not be here. If there are this many complaints, why hasnt Ford done something about it? I was shocked. I was supposed to be on federal jury tomorrow. I had to call and cancel that. Currently, all I can do is lay in bed or on the couch, with heating pads and pain medications. I may have to call my orthopedic doctor, if I dont get any better. But my husband has been out of work taking care of me. He went back today, and the my doctor is in Charleston, about 2 hours and some minutes from where we are. He cant afford to take off constantly.

I bought a 2016 Limited Ford Explorer in November 2016, I was actually spoiling myself with a vehicle that wasnt 5+ years old. When purchasing from the dealership I had nothing but problems with the driving, had to take back multiple times as the alignment was very off. Turns out I was being sold the vehicles with tires that wouldnt pass inspection. So I just decided never to go to or use that dealership again. Now fast forward not even 4 years later. I was driving down the highway when suddenly I lose all power steering. I managed to get my vehicle back to my local Ford Dealer. I now need the entire steering rack replaced. That costs $2100 plus tax. This is ridiculous for a vehicle that is less than 5 years old. Called customer service and they say they will mark it as a case but until they have many of the same complaints or problems and Ford releases a statement there is nothing they can do about it.I am just so appalled at lack of concern Ford has shown that this young vehicle has this serious of a problem. This is defective and should not be blowing like this. Weve always been a Chevy family & took a chance on this vehicle, what a wrong decision I have made. I have never had to drop that kind of money on any vehicle, I drove my Chevy Trailblazer well past 200,000 miles before I had anything more than your wear & tear issues.I remember over a course of a summer I had to drop about $3000 overall for those wear & tear issues. Now I have no vehicle of my own to drive until this is repaired and I have to wait a few days for parts to be shipped. So what am I driving while I wait for mine to be fixed? Well I am driving my Dads old pickup, a 2005 Chevy Silverado. I had loved this vehicle up until now, and I am going to now look at getting rid of it because what other major problem is going to happen next. Plus I was lucky this time that no one got hurt, that I didnt get into or cause an accident when I suddenly lost steering control on a highway of 65 mph.

The right front strut and spring assembly broke and punctured a hole in the right front tire on my 2002 Ford Taurus. This is a defective part and Ford should take responsibility and correct the problem.

A compact four-door, hatchback, 5-speed manual transmission. Fun, affordable little car! Surprisingly with a lot of room for its size and quite zippy. The instrument panel is well designed. My only complaint was the facing around the shifter reflected the sun in the most intense way. I wish they would have used the same material that was used on the dash. Great gas mileage. I chose to use full synthetic oil from day one. Ive had one issue with this vehicle, the radio would not turn off causing the battery to drain. Ford replaced, no problem. I upgraded my tires. The second set made a big difference in the road noise inside the vehicle. I will definitely buy another Ford in the future.

2015 MKZ Hybrid - While I like the style and comfort of the car, the mileage promised has been false and misleading. First, note that one of the first things I was told by the salesman at my local Lincoln dealership was that Lincoln had been under fire for giving out incorrect mileage statistics, but now all was in order and the mileage estimates were accurate, if not understated. This was reassuring since I had been misled in the past and found actual mileage rates to be only about 75% of the mileage rates claimed. This new hybrid MKZ promised I would get 41 MPG in the city and 39 MPG on the highway. I questioned the salesman who told me that those numbers were accurate.After agreeing to a purchase price I was moved along to the finance guy to handle my lease processing. I asked him the same question and received an almost identical response. He added that many of his customers actually do better than the stated mileage. I was happy. After picking up the car and driving it about 1000 miles I saw that the MPG calculator on the dash for individual and cumulative mileage both were telling me that I was averaging about 36 MPG. I went back to the dealership questioning why the mileage was so low. I was told by the service representative that it was far too early to get an accurate reading of mileage. I needed to wait until the car reached about 3000 miles. When I reached 3000 miles, I still was averaging (according to the mileage reader) about 36 MPG.I spoke to another service representative that told me that the car needed to have 5000 miles on it before I would get an accurate reading on the dashboard calculator. When I went in for my 5000 mileage service call, my dashboard calculator still showed I was getting individual mileage rates per trip, per tank, and cumulatively of about 36 MPG. Now a new service representative told me that I should never rely on the dashboard calculator because it is so inaccurate. Instead, I should check my mileage the old fashioned way... and then I would see I was getting 39 to 41MPG as promised.The old fashioned way is to fill the tank to the very brim with each fill up and divide the mileage driven by the gallons replaced with each tankful of gas I used. I did this... filling the tank to the very brim each time, to the point where it would spill out if I added any more. And guess what? He was right. The dashboard MPG calculator was incorrect. However, not the way he thought. I have now done this test approximately 20 times. My actual mileage ranged between 31 MPG and 35 MPG... FAR, FAR LESS than the mileage I was promised. This deception is unacceptable. I paid and continue to pay a great deal of money for a car that has been misrepresented to the public as getting mileage much, much higher than it actually gets.I have been driving 45 years and know how to drive properly. I do not have a heavy foot on the gas, know when to brake, and know when the cars idle will get me to my destination without stomping on the gas, only to screech to a halt 50 feet later. I also have studied how to efficiently drive a hybrid. The mileage on this car is horrendous and Lincoln/Ford needs to be held accountable for their misstatements.

I bought a new truck in November 2013 F-150 Platinum from Joe Myers Ford and Lincoln in Northwest Freeway Houston TX. Since 24000 mile I have my engine light coming on and I have taken my truck to the same dealership for fix. I have been experiencing the same situation since then and it is not fix yet. Two weeks ago I took the car for the same reason and they said they fixed it. When I took the truck I felt the same roughness and took the truck yesterday to be checked, they had all they the truck and told me everything is OK. This morning my engine light is on again. My car now has now 34400 miles and they say we do not know the problem but everything we do is a maintenance job and you have to pay for it. I bought a Ford after a long time, and I do not know what I need to do. For sure I will not consider buying another ford. I am not really sure if the Ford company really do a good job of fixing my truck.

My Ford 500s ride is decent. And I have the 6 speed tranny. I would not have bought if it had the cvt tranny. My car has lots of leg room in the back seat, storage spaces, and trunk room. It has good mileage and acceleration, too. I like the dual heat control in the front. Dual climate control has stopped a lot of fights. :-) It has been very dependable. I like the radio controls on the wheel. However, the rear has air but not heat and that is stupid. The AC is on all the time unless you manually shut it off. Some blind spots are worse than other cars I have owned.

As my Ford lease was coming to a close, I went in to visit Sales Rep Stephen **. I expressed my needs, concerns and what I was looking for in my new Ford vehicle. I also stated the price range. Mr. ** listened to my needs! He presented me with a vehicle that not only met my needs and concerns but exceeded my expectations!!! Most Importantly, he helped me Stay Within My Budget!!! I am So Very Grateful!!! If you need a reliable, dependable car and need to stay within a budget I Recommend that you visit the Maplecrest Ford Lincoln Dealer of Union. Ask for Mr. Stephen **!!!

Ford makes it virtually impossible to terminate a lease early. My situation changed halfway through my lease. The would rather see you default on the payments than work something out. A bunch of people on autopilot that just repeats the same garbage information over and over. I will never use Ford ever again in my life, and if you are thinking of buying from them...take a minute and read some of the reviews, they are a horrible company and are doing a disservice to their customers.

2001 Sable rear spring broke in three and the front one has been broken and punctured the front tire covered under a recall. The ford told us that the rear ones were not. Also, I have a 2003 mountaineer; the rear spring broke but I was told that it was not a recall. I am not taking a chance and I am changing the fronts as soon as possible. No one was injured but my money. No more Fords for us. Theyll lose in the long run.

I bought a 2014 F150. I only have 35000 miles on it. Started rusting in the cab corners before warranty went out but they wouldnt cover it because it wasnt perforated. They assured me that once it perforates it would be covered because I was still way under the mileage and that the time didnt matter. Well, one month after the time portion of the warranty went out, it perforated. I took it to both dealers I had been dealing with and they wouldnt give me the time of day. Just said, Your warranty is out, we dont want to touch it. Now I cant even get my truck fixed. Only one shop in my area will even touch rust work, but he wants close to $3500 to fix it and he has terrible reviews for quality work. Spoke to customer care and they said to just hope Ford releases some kind of reimbursement or extended warranty in the future. Are you kidding me?The problem was clearly noted before the warranty expired. I could have easily poked a hole through the bubbles to make it perforated, but that would not be honest. I wasnt even looking for Ford to cover the entire thing, maybe just approval for the dealer to actually do the work and maybe a discounted rate. I was considering upgrading some trucks in my fleet to new super dutys as Ive always had Ford, but given the way I have been treated the last few years by Ford, I dont believe I can bring myself to do so anymore. Whatever has happened to this company in the last 5-8 years, I am very disappointed.

The car ride is very smooth and quiet. Our Ford Edge is everything and more than we expected. Plenty of room inside. The panoramic moon roof is awesome. The car handles beautifully. Very stylish looking inside and out.

I love Ford vehicles. My first was an Explorer which I had for about 4-5 years but when both my dogs passed away, I needed to move on to help me forget but I sold it on my own and got a pretty penny for it. This was a rare occasion because I like to hold on to my vehicles. So I took the check I received for it and started my search for my next Ford. And of course there are the naysayers who will tell you that Ford stands for found on road dead But not in my case. My next Ford was in 1996, the last year they made the Bronco. I bought it in Nov of 1995 and I drove it for 20 years with regular upkeep but not one problem along the way. One month short of 20 years it got tired and had to go to Bronco heaven. I had more people asking me if I would consider selling it because I take care of my cars and even after 20 years, there was not a speck of rust on it. I was stopped at a light one day and the guy behind me got out of his car and came to my window just to tell me what a nice truck it was. Since then, I have been driving a non Ford car that I had in storage and I hate it. You cant see over other cars and trucks when you are stuck in traffic. But, never fear, the word is out that Ford will be bringing the Bronco back in 2018 and I will be the first in line. I just wish they would bring the little side windows back. They were awesome too.

My 1995 Ford F-150 was at work and had been sitting for 3 hours and self ignited and burned to the ground. The fire inspector said it was the speed control switch. I dont Ford will do anything about it, but they knew about this problem. I am reading online that many of these trucks self ignite and burn. Thats the last Ford I will own!!

Ford Motor Company ignored and did not respond to our complaint about serious defect in the cruise control! We have a 2021 Ford Transit 3500 with only 2,200 miles. While cruise was set at 70 mph driving on I-5 in Late October it slowed automatically to about 40 MPH while in right lane as we were approaching a traffic slow down in both lanes. We moved into the left passing lane at about 35 MPH at that time and traffic was starting to slow down when suddenly and surprisingly the Adaptive Cruise Control accelerated violently towards a vehicle in the left lane which was stopping quickly directly in front of us. It was like we were going into warp drive on Star Trek Enterprise with another truck almost stopped right before us! It happened so fast that it seemed hitting the brakes did not slow us down or cancel the cruise control. We had a horrible collision with the truck in front of us at maybe going about 45 to 50MPH causing deployment of the front airbags.It has been so very disappointing that Ford Motor Company did not respond to my appeal on 10/29/2021 to answer our concern when I communicated with the online representative on the Ford Website. The associate I communicated with would not answer my questions or address the issue so I asked for her to forward this concern to her supervisor or manager, which she agreed to. I also called the general Manager at Damerow Ford in Beaverton Oregon and explained the situation. I had ordered the truck through them from the factory. The result was also zero help and guidance also.My auto insurance carrier did not want to address this issue saying that since the personal injury was minor it did not merit them getting involved investigating the possible defect in Fords product. We sustained back and neck injury and are still experiencing pain from the wreck 2 months ago. Also the truck is at a dealer now awaiting repairs and rebuilding. I would like to recommend that to save lives, injury and damage to property that Adaptive cruise control from Ford Motor Company be used with extreme caution until the manufacturer stops ignoring this concern and does their job to protect their customer.

Need to know the review of used Ford Escape, 2013. Had bought Ford Fiesta in 2012, and eventually, Ford bought it back as a lemon. Put the money in the bank, and loaned dtr 5K to buy 14 Ford Taurus. A mistake, so far, a new windshield is needed, deep scratches need repair (dealer trying to get out of that one). This dealer has sold my family more than 5 cars. Maybe this is the year I change dealers.

In 2005 my husband I purchased a 2000 Ford Windstar with 95,000 miles on it. Keep good upkeep on it. Blew a head gasket, as did two friends who owned Windstars. Owned a 1989 Areostar, motor blew. Bought 1999 Aerostar, lots of issues. Bought a 2005 Ford Taurus this past Nov. Rear suspension problems, left rear body was rubbing the tire. Had the struts replaced on both rear, but the left is still rubbing the tire on even small bumps so, I guess we will be replacing the springs. Any time I slow down on the highway, I cant get back to speed fast all all. It bogs down. If I press more on the gas it chugs like it going to die. Have to gradually pick up speed then I feel it kick in and go, then its fine til I have to slow down again. In town it sputters and chugs, surges. I bought this car thinking it would be safer than the 99 Aerostar...but I am scared in both vehicles now. Throwing money into them left and right. I know old cars are gonna have problems but this is unreal. I am still paying the 05 Taurus off. I keep saying each time we go get a new vehicle, I am not ever buying another Ford, I want a Chevy. But it is hard to find lower priced Chevys used because people seem to keep them forever. Fords are everywhere, so I keep buying other peoples headaches. Now I must replace all the springs on the 05, in fear of killing my grandson that is only 4 years old. I have finally established credit with my bank on this one and as soon as its paid off, Im getting a loan for a Chevy that I know I can trust and getting rid of this headache. Never a Ford again! Its pretty sad that I have a 96 Old Cutlass that I hit a big pregnant black angus at night at 65 miles per hour and still runs and drives better than any of the others.

While backing up out of driveway, the front driver side spring of my car broke and punctured a tire. I need to have it fixed and to get a new tire.

Paint is bubbling along edge of hood on passenger side. I understand, from other stories on Internet, prior TSBs and lawsuits, that this is due to contamination during painting (the hood is aluminum so would not rust). Ford and Ford dealer have no apparent interest in making this right.

On March 13th, 2012, I had an accident due to heavy fog that caused me to slam into a 3 and 1/2 foot ditch then into a field. The seat belt did not lock and the airbags did not deploy which slammed my chest into the steering wheel, bounced me in the air causing me to break my back and severely bruising my ribs. I am currently bed-ridden and very upset that my 2007 Ford Escape failed to protect me. My vehicle remains at the auto repair shop estimating damages. I am thankful no one else was in the vehicle.

MY 350 FORD DUMP TRUCK BROKE DOWN ON 6/23/18 AND HAS BEEN IN THE SHOP, FORD IN PLYMOUTH, MA SINCE THAT DAY AND IT IS UNDER warranty with parts back ordered. This is a joke, the truck has 4,500 mile and bought for work and I am without it for 9 weeks of my busiest time of the year, Ford has really failed me.

You should have NO stars for this rating of this company. This company should be issuing a recall for the problem with my truck (fuel tank collapse). This happens all of the time with trucks in the oil fields. It is a venting problem that gets clogged with dirt. Aren’t trucks designed to be in dirt? Cost is exorbitant and unnecessary. I would like Consumer Affairs to look into this problem. Imagine how many F-350 trucks are on the road and the potential of breakdowns is enormous. I think they allow this to happen to just line their pockets. Or maybe they put faulty parts on these trucks. They did have these issues back in 2012 on smaller cars.

I recently noticed that there was an area on my hood that was starting to rust. There was pitting starting on the hood. This morning I took the vehicle(2012 Ford Expedition) to a local Ford dealer. The body shop manager indicated that he would likely remove the hood and strip the paint. He stated that the hood is aluminum. He said that it would not be covered by warranty. I then contacted Ford Customer Care. I explained the problem and was told that it was not covered by warranty. When I asked about the Corrosion Warranty she replied that the corrosion must be all the way through. The only thing Ford offered was $300.00. The body shop said it would cost $900.00. I am thoroughly disgusted with Ford. It is the last Ford product that I will ever own. To make matters worse I read online that Ford has been experiencing similar problems with other aluminum hoods on other models.

I bought a 2005 Ford F-150 for my husband, Aaron **, as a coming home present from Iraq. We taped a huge red ribbon around it and waited for the Army to move the buses so he could see it. Just to have that very present take his life. He was 22 years old, with a 3-year old child, and the truck took his life. Not Iraq or terrorism, but here at home by one of the most trusted American names we have. It is believed and documented by the Criminal Investigative Division over Fort Hood that his death is indeterminable, but stemmed from a fire in the front engine compartment. Aaron parted ways in the early evening hours of September 10, 2008 from a 30-day field training mission to head home for relaxation. He walked in the door, cracked a 16oz Natural Ice and headed straight for the toilet. No less than 5 minutes he was talking to me, reiterating the day before him and letting his stresses unfold like duty does at this hour. I failed to remember that this would be our last conversation and completely failed to put all my trust in him. Instead of telling him I loved him, I told him we would be divorcing. That the stresses he held onto were quickly becoming mine and with that, he threw his ring, jumped up from the toilet and headed to bed. Neither of us knew that the fire would seriously sever that conversation. When I woke the following morning, I decided to not call him. He had been in training for the previous 45 days and I thought with the heavy sentence I laid on him, he might need a day to go fishing. I was to attend his only sisters wedding, since he could not. His redeployment date was nearing and he was to stay within 150 miles of Ft. Hood. The 11th went on like no one was watching. No one in the **s home was worried about anything, but football scores. I too was not. I did not know Aaron had taken his last breath, in our own home, with all that military training. No, I was the last one who believed Aaron was not breathing. I made a few mistakes in my lifetime, but this certainly was the largest. Army life, army strife, together forever, it is our life. 4 years have passed. Nothing has been the way it was the day before Sept. 11, 2008. It is more like a divorce that I had wanted at 24 years old. Who knows what divorce really is at that age? But now I battle my in-laws over our only daughter. I have rarely seen reality bite until I envision why Ford caused that fire in Aarons truck. I lost the battle in them. I lost my daughter to my in-laws and I lost Aaron. My heart grieves for Taylor, our daughter. She suffers without her father and her mother. I only wish I had words to describe the catastrophe Ford caused my family. But one day it will matter and all will see. My ambitions to become an attorney purposefully to convict Ford and all that they are capable of as an American motor company will guide me for the rest of my life. I ask God for mercy upon Ford - its creators and its will.

I purchased a 2019 Edge ST and its already been to the dealership twice. Neither of which they have confirmed anything (on paper). My transmission gets to 3rd gear then comes out of gear, continuing to rev, before finally kicking over to 4th gear after a couple of seconds. Same gear, every time. First time I took it in (January 2019), they said the tech couldnt duplicate it, so I took him for a drive. He saw what it was doing but because his little laptop didnt show anything, he wrote on the work order he couldnt confirm the issue. They cleared the adaptive learning it apparently has and all was fine for a couple of weeks. Then, same gear, same issue. Took it back (March 2019). Same response - cant confirm and its not throwing a code soooo... here I sit. It also jumps forward when trying to slow down (ie pull into parking spot or stop sign) but I wont even make the attempt to get them to duplicate that issue.

While shopping for a vehicle at Viva Ford North Desert Blvd, El Paso TX, I experienced a total lack of integrity by a salesman and management. The salesman I corresponded with was nice at first as we discussed my purchasing a used vehicle. The vehicle had a knocking noise in the rear but the salesman said the shop mechanics would find out what it was and let me know. I then agreed to purchase the vehicle for $11K contingent on the noise being fixed. They wrote up the deal with all the costs. I explained I would be out of town for a week and wanted to put money down to lock in the sale. The salesman said management would not allow me to put money down on the vehicle until they fixed the noise, but assured me the vehicle is yours and that they would keep it off the sales lot. After continuing to refuse to take a down payment they would only allow me to take picture of the write up, all while assuring me they would not sell the vehicle and that we had a deal. During the week that I was out of town the salesman called to let me know the noise was fixed. I asked him how much I could put down on the vehicle, to which he responded he had to ask his manager, but would call me back. After two days went by with no return call, I called the salesman with no answer so I left a voicemail asking him to return my call. He never returned this call either. After returning to town I went directly to the dealership from the plane to pick up the vehicle. The salesman informed me that he was called out of town for a family emergency and the vehicle was sold. I responded with we had a deal written on paper and that he assured me the vehicle was mine and no longer on the sales lot! The salesman said some other buyer paid $13K ($2K more than my deal) so they sold the vehicle. Then the salesman had the nerve to say, well I have other vehicles available. This location obviously deceived me and is more interested in making money than being honest with their customers.

The Ford Edge is quick, roomy and a 4 wheel drive that is good in any weather. It has a roomy compartment to store strollers and groceries. I would recommend the Edge! It gets great gas mileage and good for back road drives.