Jeep
Jeep

Jeep

Jeep is an automobile marque originating in the United States, now owned by multi national corporation Stellantis. Jeep has been part of Chrysler since 1987, when Chrysler acquired the Jeep brand, along with remaining assets, from its previous owner American Motors Corporation AMC.





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Jeep


Product Reviews:

I have not had an accident and nobody has hit me. I have a 2003 Jeep Liber
I have not had an accident and nobody has hit me. I have a 2003 Jeep Liberty and the airbag light has come on for the drivers side. This is a safety factor of the vehicle. And I would like to know why it is not a recall. Please email me and let me know. I dont think it is fair to make me pay for this to be repaired. Thank you.Jane **
Published: August 14, 2011
Jane of Edmonton, AB
Source: consumeraffairs.com

I really enjoy driving the 2017 Jeep Patriot. Its very comfortable, gets go
I really enjoy driving the 2017 Jeep Patriot. Its very comfortable, gets good gas mileage, and it handles well in snow. I dont know if I could drive anything but a Jeep now.
Published: January 29, 2018
Teresa of New Baltimore, MI
Source: consumeraffairs.com

On June 7th of this year, and since then I have had to take the Jeep close
On June 7th of this year, and since then I have had to take the Jeep close to ten times. I purchased this Jeep for a rather affordable price compared to other models at the dealership. I soon found out why. Within 24 hours of owning it, the cooling fan stopped working and caused the engine to overheat within seconds of starting the engine. I took it in to the same dealership I bought it from, a certified Jeep one at that, to be repaired and thought that was it. Exactly two weeks later, the check engine light came back on but this time it was because there was a small evap leak with the emissions system. They repaired it and assured me everything was fine. A week later the light came back on and I was told the fuel tank pressure sensor was faulty. Once again that was taken care of and they said everything was fine. Yet another week went by and the light was back on. The same sensor they replaced the week prior was also faulty. They replaced this and I was hoping everything was finally done having issues. That lasted about two weeks when the light came back on. The dealership said it was being caused by the emissions system, which at this point they had completely replaced the module, but everything was fine. No leaks, no faulty sensors. The light was just on. They cleared it and a week later the light was back on. Only after all this was my Jeeps issues being taken up with Chrysler. I was told that if the light came back on, dont even bother taking it in, just keep driving it like normal. I wasnt having that since the light coming on could have been caused by anything.The final straw was when I was trying to make a left turn in a busy intersection. I pressed on the gas and could hear the engine revving but the car was not moving forward aside from the normal rolling that happens. I took the Jeep in the next morning and they said it had to do with the ABS system needing an update. I almost was in a car accident over an update? Thats unacceptable to me. I cannot wait to be rid of this vehicle as I no longer feel safe driving it and I have grown tired of constantly needing to take it in.
Published: October 9, 2018
Sarah of Hudson, WI
Source: consumeraffairs.com

My radio has a 30-gb hard drive in it. The idea is to be able to load music
My radio has a 30-gb hard drive in it. The idea is to be able to load music and pictures and music. The problem is the radio doesnt recognize the USB port, making that option useless. I made 2 attempts to have it fixed. There is no fix and they have no plans to correct the situation.
Published: July 24, 2012
Richard of N. Massapequa, NY
Source: consumeraffairs.com

On August 29, 2012, I brought my 2010 Jeep Liberty (26k miles) to DarCars J
On August 29, 2012, I brought my 2010 Jeep Liberty (26k miles) to DarCars Jeep in Rockville, Maryland because my Sky Slider would not close. My Liberty was in the shop for 80, yes, eighty days! The shop replaced the Sky Slider two times, Jeep engineers flew out from Detroit, and then the manufacturer of the Sky Slider built a new one on the factory floor. Yay, it appears to work but I am selling it, I refuse to own a car from a dealership that cannot stand behind their product. Not only has Chrysler Jeep refused to take ownership of the defective Sky Slider they are refusing to cover the 77 days I had a rental. So, I pay a monthly car loan for a car I cannot drive then have to pay $2k in rental fees on top of it.I have written letters to Customer Relations (following the warranty guidelines for complaints) only to be told they were transferring my problem to another department. I still havent heard from anyone at Chrysler Jeep. This is my second Jeep - my last Jeep. Jeep has refused to stand behind their product. Jeeps dealership (the face of Jeep to the public) continuously ignored me during the 80 days my car was there. I would have to call three to four times a day to find out the status of my Jeep. When I asked if they could provide me a contact at Chrysler Jeep they said they would handle everything. Who is going to handle my $2k in rental? Single Moms, dont buy a Jeep. Get a car/truck/SUV from a company that actually works for their customer and stands behind their product because if it was up to Jeep I wouldnt have gotten to work every day, my kids to school and their activities.
Published: November 13, 2012
Dena of Washington, DC
Source: consumeraffairs.com

I purchased a 2019 brand new Jeep Compass in October 2019. The car radio wh
I purchased a 2019 brand new Jeep Compass in October 2019. The car radio which has all my controls on it went out on 1/14/2020. They are unable to fix it until the second week in February. Jeeps are junk and the service turn around sucks. I would never buy another Jeep again. If you are wondering if Jeep is the way to go I will gladly remind you, they are terrible on gas as well. DO NOT GET A JEEP!!
Published: January 22, 2020
Chelsea of Brooklyn, MI
Source: consumeraffairs.com

Problems with new 2014 Jeep Grand Cherokee - The transmission clunks really
Problems with new 2014 Jeep Grand Cherokee - The transmission clunks really bad at slow speeds and is very jerky on downshifts. The dealer justified the problem but Jeep denies anything is wrong. This vehicle has only 500 miles on it? Also, the navigation screen has just gone blank on several occasions but of course wont do it when at the dealer for service. The dealer is very cooperative but Jeep is not. Really making me question my first ever Jeep purchase?
Published: May 31, 2013
Guy of Amherst, OH
Source: consumeraffairs.com

I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a h
I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a high pitch noise coming from undercarriage. When I shift into neutral the sound goes away. I took in to the dealer in fulton missouri for service on the issue. They clearly could hear the noise but the diagnostic machine shows no issues. They called Chrysler corp. Chrysler told them that they were aware of the problem but do not know what it is, they are working on it. They said there is no fix as of now and the dealer has just sent me home with this defective vehicle. Im reporting this because I want others to be aware of this problem before they run down to purchase this vehicle. Basically they want me to just drive it until whatever is wrong breaks all the way down. This is my first new vehicle, Im not sure really what to do. The fulton dealer is willing to take it as a trade in but they are trying to talk me out of that and finally took me to a 2015 with close to 30,000 miles on it as I wonder why someone traded that back in, hmm, maybe it had transmission problem too. They also offered an extended warranty on the problem. My thing is I have bought a brand new vehicle with a problem that more than likely is going to have more problems! Im wondering if anyone has one of these vehicles with the same issue, or perhaps Ive purchased what will become a lemon for sure. Ive seen the transmission problems here on the 2014 and 2015 models. It looks to me like Chrysler has had this problem for a couple of years and I dont understand how they dont know what is wrong with their product. I paid 28000.00 for this vehicle and I will lose a couple thousand dollars if I trade it back in as it now has 1041 miles on it. I wish I would have seen these complaints before I went with a jeep product. The problem is I do like the vehicle, I took a long time to decide on this thing and went with what I liked best. Again does anyone have this vehicle who has not had any problems at all with it. Im willing to trade for exact same one if there is a chance Ive just picked a bad one in the bunch. I do think these corporations should not be able to stick you with a defective product right out the gate. I do understand there is a lemon law, but it has to be in many times for the same thing and as of now there is no record of a repair because they dont know what to repair! Very upset about my first new car experience.UPDATED ON 04/29/2016: My 2016 jeep Latitude is a 4x4. Like I said the high pitch noise goes away if the vehicle is shifted into park or neutral. With the vehicle in park, when I turn the 4x4 knob from auto to snow etc. I hear the high pitch ring shortly as it is switch into diff 4x4 options. Vehicle is still in the Park position. This leads me to believe this problem is in this 4x4 switch. I returned to the dealer to let them know what I had found. They said they would make a note. I also told them I had never in my life taken a vehicle into a mechanic who came out and told me yes there is something wrong with your vehicle but we dont know what it is and still could not believe Chrysler Corp mechanics dont have a clue.Perhaps they should hire me, as I have given them more info on the problem than they have given me. I also told them I have gone to the Ford Dealer here in Fulton and found they have a Chrysler lot in Illinois and are willing to take this vehicle in as a trade on a new vehicle with 3 miles that has no 4 wheel drive options on it. That was my request - get rid of the 4x4 and get rid of problem. Again I would like to know if anyone is having this issue with a 2016 Jeep latitude. I left the Fulton Chrysler dealer and within 20 min or so I was being called by a salesman.Now mind you the salesman calling me is not even the one who sold me the vehicle in the first place. He ducks me when I go in. So salesman calls me and says we dont want to lose your business and to give them a chance before I trade in to ford. I tell them I want a new vehicle with the same low miles. That was 20 miles when I purchased it the first time. I understood I had 1041 miles on this one but I was removing the add on of the 4x4 to a fwd instead. I still wanted the v6 option and they could even drop the 8.0 u connect. These 2 add ons equal a little over 2000 dollars. I was interested in a even trade out. Or they could just purchase this vehicle back from me.Well that statement got a stutter from the salesman. They call me back maybe 45 min later. They tell me they have good news and bad news. The good news is they can even trade for a model that has no v6, no power seat, no 8.0 uconnect. No 4x4. Or they can give me exactly what I want - no 4x4, no 8.0 uconnect, Ill have power seats and v6 engine but it will cost me 2995.00. Oh and they will give me 25000.00 for my trade in. Which I paid 28000.00 for. So Ive lost 3000.00 on the price, Ive dropped over 2000.00 in options and they want another 2995.00 to do the deal. Does not sound like a deal to me. I still have my vehicle and am waiting on Ford Dealer to call with their deal. Still dont know what will happen.
Published: April 27, 2016
marcy of Fulton, MO
Source: consumeraffairs.com

Owned car since July 2021. Today 11-4-21 it sits in shop again for bad Ucon
Owned car since July 2021. Today 11-4-21 it sits in shop again for bad Uconnect screen/controls. No reliable screen means no climate control, radio, nav, phone connection. Service appointments are 3-4 weeks out and they won’t fix it. No loaners. Nightmare and I’m not sure based on documented visits they aren’t trying to avoid lemon law issues. Won’t say it’s same issue on paperwork???
Published: November 5, 2021
Nelson of Wethersfield, CT
Source: consumeraffairs.com

We purchased a 2007 Jeep Commander less than a year ago. Within the last fe
We purchased a 2007 Jeep Commander less than a year ago. Within the last few months, every light on the dashboard has flashed on and off. When the heat is on, the heat will totally shut off. And now, the widows act like they dont want to roll down and the back door doesnt unlock all the time. We have taken it to the Jeep dealership and paid to find out what was wrong with it. We were told that they didnt know why and they cant find anything wrong with it. So we paid to be told that theres nothing wrong with it and the Jeep is still doing this. Please respond and help me as to what to do with this Jeep. Thank you.
Published: January 6, 2013
Calandra of Willoughby, OH
Source: consumeraffairs.com

How many people have to report that Jeep products have engines that are def
How many people have to report that Jeep products have engines that are defective and are ruined by the valve seat dropping?! We just spent $4000.00 on a 2002 Liberty and the dealership said, Hey we fixed those valves in the new one. Well how does that help all of us that got stuck with the old engine? The rings were made with powdered metal that ends up shattering. Please look into how often this happens. Jeep should reimburse people.
Published: January 14, 2012
Tammy of Quinlan , TX
Source: consumeraffairs.com

I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stal
I bought a new 2018 Jeep Renegade. At three months/4,200 miles it kept stalling out. I called the dealership for suggestions. They stated that I needed to check my oil level. I was very confused by that being a new vehicle. It was over 5 quarts low!! No check engine or oil lights ever came on at any time! How is that possible?! How long have I been driving without oil in my engine? After some online research, I am seeing this has been a big issue with this model with no recalls. NOT ACCEPTABLE!! Buyers beware!!!
Published: March 11, 2019
Desiree of Upland, IN
Source: consumeraffairs.com

I needed a RHD Jeep. I went to TN to get one asap. I had 2 to choose from t
I needed a RHD Jeep. I went to TN to get one asap. I had 2 to choose from that were new. Since they had black interior, I wanted the one with the tinted windows. I did not like the large mud tires on it and said so about 5 times. He did not want to change the tires; he said he would have to spend $300 to recalibrate them to 16 tires. So, I paid more for the better tires as he stated. I found out that the tires slung rocks onto all 4 hinges and beat the paint off. They sold me $10 touch up paint with $6 shipping and handling. I bought mud flaps. This stopped the 2 top hinges from much more damage.Now I have ordered Mopar running boards in hopes of stopping more damage to the lower hinges before I touch up the paint. It costs $315. They offered to sell me one for $615 with installation. I hope my husband can install them. I feel this is a design flaw. I told both Jeep Corp. and the salesman that. Neither of them agreed. Now I have noticed that when I drive by the mile markers on the interstate, 3 miles measures 2.7, 4 miles measures 3.6 on the Jeep, and 5 miles measures 4.5, so I estimate if I go 10 miles only 9 miles will show up on the Jeep.
Published: May 3, 2013
Kathy of Pisgah, AL
Source: consumeraffairs.com

I feel bad I have to write this but....I bought a Jeep Compass back in Marc
I feel bad I have to write this but....I bought a Jeep Compass back in March 2019 from the Route 46 Jeep Dealership in Little Falls, NJ. DO NOT GO TO THIS DEALERSHIP!!! IT IS TERRIBLE. I had to wait over an hour until they found the vehicle I was inquiring about. Then the finance guy, Alex **, was awful in giving me all of the details of my loan. Very rushed and basically didnt care about what was best for me. I was told the Compass was certified and when i went to sign the papers, it was not for the amount quoted online as the sales price. I had to pay an additional 1200 for the certified fee! This was not disclosed or mentioned in any paperwork until I sat down with the finance person at the last minute. Very unprofessional. I waited to speak to the manager of the dealership before I left, but he was conveniently unavailable for over an hour.Next issue-had car serviced at the Morgantown, WV dealership in October 2019. Then in June 2020, the car stalls out on me. I had vehicle towed to a White Plains, NY dealership. Issue was that the Morgantown dealership left screws of the torque plate in the car and they punched a hole in my motor and transmission. Now I find out the parts are not coming in until October 2020. I have been without a vehicle from June 2020 and will not get my car until October 2020. Jeep is not helping me at all! Issue was Jeeps fault and they are doing nothing to help me. Very frustrated. Will never buy a Jeep again.
Published: August 18, 2020
sharon of Elmsford, NY
Source: consumeraffairs.com

With less than 3,000 miles my trans (2018 Jeep Compass Limited 4x4) malfunc
With less than 3,000 miles my trans (2018 Jeep Compass Limited 4x4) malfunctioned while on the expressway. I lost all power to the engine. Thankfully I was able to exit safely. Towed for service to the dealership. Valve body harness replaced and said it was good to go. Driving home from the dealership it wasnt shifting correctly and eventually had no gears at all and need to be towed back the next day. My car got a new transmission. The next problem was the front windows wouldnt roll down. Back for service, a corroded module inside the door was the problem. No explanation as to how or why this happened other than it must of been installed that way. Picked up car the next day and while driving home my HVAC would not switch modes, and the navigation system came up without prompting, returned within 10 minutes from pick up and back in for service. Its been in the repair shop 4x in less than a month and currently in for a week today with latest electrical issue. Thankfully my service department is backing me when I say this car needs to be taken back and Im currently working with my dealership to make this happen. I have zero confidence in its dependability and am afraid to drive it.
Published: June 26, 2018
Kim of St Clair Shores, MI
Source: consumeraffairs.com

I have 2018 a Jeep Cherokee Latitude. Jeep kept cutting off sometimes when
I have 2018 a Jeep Cherokee Latitude. Jeep kept cutting off sometimes when I would drive it. When oil gets low motor will shut off. It would stall when making turns. I looked for leaks and didnt find any leaks. I noticed the jeep burns at least 2-3 quarts of oil every 2,000 to 3,000 miles. I called Dealer and Chrysler Corp. They said the same thing. Now I have to fill up with oil between oil changes. Sad, This Jeep burns oil like a old car.
Published: November 29, 2018
Ralph of Raleigh, NC
Source: consumeraffairs.com

I purchased a 2014 Jeep Patriot new in July of 2014. In August I had to tak
I purchased a 2014 Jeep Patriot new in July of 2014. In August I had to take it back in because the hood was lifting up and looked as if it were going to come off at freeway speeds. The windshield wiper smart switch also quit working. I was told that the hinges on the hood werent very secure by design at the dealer but they replaced them anyway and it still wobbles going down the freeway and they replaced the smart switch. On November 21st I took it in again because there was a grinding noise coming from the front end. The dealer informed me that I had a defective transmission and they had to order one. On November 24th I took it back to have the new transmission put in and was told that it would be done on the 25th. When I called on the 25th they told me that the mechanic had stripped out the threads on a mounting bolt and had to put a heli-coil in it and it wouldnt be done until the 26th. I called on the 26th and they told me that one of the front drive axles was also defective and they had to order one. They were closed for Thanksgiving on the 27th so I called on the 28th and was told that the part was not in yet. It is now December 2nd and I still do not have a vehicle which I need to do my job so I have not been able to work for over a week!
Published: December 2, 2014
Ron of Midland, MI
Source: consumeraffairs.com

I purchased a 2017 Jeep Renegade in April 2018. The car died on me and shut
I purchased a 2017 Jeep Renegade in April 2018. The car died on me and shut itself down while in motion 3 times. The car was diagnosed with a fuel pump issue. I have now been without my vehicle for 3 weeks and the part will not be released for at least another 3. Jeep will not provide me with a loaner or rental until my vehicle is repaired and if I pay for one myself I wont be reimbursed. So basically buying a Jeep with a manufacturer defect is just my bad luck. Customer service at Jeep has been condescending and frustrating. I will never again buy a Jeep and will inform everyone of my problems with the car and the company.
Published: June 21, 2018
Jamie of Lamar, CO
Source: consumeraffairs.com

This is my second Jeep. My 2001 Laredo experienced locking or freezing of t
This is my second Jeep. My 2001 Laredo experienced locking or freezing of the SUV. Very scary, driving down the interstate when your SUV freezes and you have no power or control, no power steering and you have to pray and glide to the side of the inner side of the highway. This happened to me 3 times.I traded it, and bought a 2006 Laredo and thought my problems would be gone. Just the start! With 60,000 miles on it, I have the transmission light going off and the system goes into a slipping out of gear or a revving. I have to shake the gear knob to get it out of the malfunctioning mode! I have read a lot of similar problems. Besides these not-so-scary problems are the following: the seat belt light is on with the ** chime on, the air bag light is on, the check gas cap is on, and my low tire light is on. Believe me, my husband has checked all four tires with the gauge, filled them properly and there is nothing wrong with the tires! I will never ever buy or suggest a jeep to anyone! I hate Chrysler and believe me they are aware of these problems.Today, I am on my way to shop to see what they can or cant do to the jeep. Last time, when I had the tranny light problem, the shop said, Well, it isnt on now! Well, that is Murphys law! It was on all the way down 44 miles to the service shop, but then when the ** jeep is being looked at, the light isnt on. This is a nightmare!
Published: September 19, 2011
Vanessa of Verona, WI
Source: consumeraffairs.com

I found out today I bought a 2010 Jeep liberty in 2013 had 19000 miles on i
I found out today I bought a 2010 Jeep liberty in 2013 had 19000 miles on it. Never was told it had a recall for leaking water pump. Well I have had it for 7 years. I have 35500 miles on it. Now the water pump is shot again. 2 water pumps in less than 8 years. Seems Jeep has a problem that needs to be addressed. I have no problem fixing what goes wrong but I do have a problem with the same thing having to be fixed in a short period of time. And under 50000 miles pretty pathetic. I would never buy another Jeep of any kind. It should still be under some kind of manufacture warranty under 50000 miles. And if there is a problem in this part then Jeep should be responsible in replacing it. Faulty and cheap.
Published: March 5, 2018
William of Christiansburg, VA
Source: consumeraffairs.com

The back driver side window fell down and wouldnt roll back up. Dealership
The back driver side window fell down and wouldnt roll back up. Dealership charged $240 for labor and repairs. Yesterday, the same thing happened to the back passenger window which cost another $240. When will they issue a recall on 2006 Libertys?
Published: October 4, 2011
Cathy of Utica, KY
Source: consumeraffairs.com

I have a 06 Jeep Commander. I took it in for a recall. A week later I start
I have a 06 Jeep Commander. I took it in for a recall. A week later I started experiencing electrical problems with the dashboard going haywire. I took it back to Jeep dealer and they said that it was a Chrysler Jeep Star Case and they would cover any and all repairs. Half hour later they call back and say its not covered and it will be $346.00. Needless to say I was very angry but what could I do, needed my car, so bummed!!
Published: February 22, 2014
Germaine of Rochester, NY
Source: consumeraffairs.com

The customer service provided by Jeep and its affiliated mother company Chr
The customer service provided by Jeep and its affiliated mother company Chrysler is just plain AWFUL!! I have a 2006 Jeep Liberty and the window regulators on my car have broken THIRTEEN times since Ive owned the vehicle. Jeep was willing to repair the first 12 and has since refused to offer to pay the $475 it would take to repair the next broken regulator. Would YOU be naive enough to pay $475 dollars for something that happens THIS frequently? How would you feel if Jeep and Chrysler both said they werent willing to help you? And, suppose another regulator breaks next week - am I expected to pay $475 AGAIN??? My window is currently held in place with masking tape because the motor that powers it suddenly died (thirteenth time!). People can see how easily they can get into my car now.The replacement parts are faulty, the service for this takes 3-4 hours at a time, and Ive never once gotten an Im sorry or a thank you for your patience. You do the math - thats 36-48 hours of my life WASTED on THE SAME ISSUE. My time means nothing to these companies and neither will yours. Chrysler doesnt care about you. Theyve been giving me any excuse they can find to NOT help me! And Jeep has been no help since the issue should have been fixed during THE FIRST REPAIR! My most recent regulator issue broke on 4/7/17 and Ive been arguing with Chrysler and Jeep for TWO MONTHS because neither of us want to pay for the ** service. Why should I fix it? Why should I keep my car? Why should I ever buy any Chrysler/Dodge/Jeep/Ram products ever again?
Published: December 4, 2018
Christopher of Nutley, NJ
Source: consumeraffairs.com

I have a 2011 Jeep Wrangler 4-door. My soft top leaks which causes a horrib
I have a 2011 Jeep Wrangler 4-door. My soft top leaks which causes a horrible, moldy smell inside the car. Every time that it rains, I have to take all the car mats out of the jeep and dry the rugs with a towel. I then have to go to the back area where there is a storage compartment and scoop out the water that puddles up inside it. I will then keep all the windows open once the sun is out to let the car dry out. The smell still remains for days after. I was stuck in a rainstorm and water was leaking in all around the top of the door. My left arm and leg were both soaked by the time I got to my destination. I am taking the car to the dealer to be evaluated. I asked them if they have been getting many complaints about this and they said no. I dont believe them because I even got a letter from a lawyer who is putting together a lawsuit on behalf of Jeep owners because of mold and electrical problems, which are brought on by the leaky roofs. I hope they do the right thing for me. I am glad that this car is a lease and I will get rid of it in another year. Never again.
Published: August 1, 2012
Donna of Westbury, NY
Source: consumeraffairs.com

I purchased my Jeep back at the end of August. Off and on, a “electronic
I purchased my Jeep back at the end of August. Off and on, a “electronic stability control service” light would come on. I took it into the dealership and it was diagnosed as a vacuum leak. However, the part they needed was backordered and they didn’t know when they would get it. Although still running and driveable, they could not release it back to me for safety. Since it was under warranty, I was able to get a rental, but only for five days. Only could customer care extend that time period. I waited it out as long as possible driving the wife’s car until it became an issue. I called customer care to make sure I could get the extension and was told a case manager would call me back. 3 weeks later and numerous phone calls, still not a word from customer care. Returned the rental and had to pay the majority out of pocket. Still no Jeep and customer care is silent. Now stuck with a rental car bill for a month old vehicle under warranty with 1,000 miles. I call B/S on that one. I’m pretty sure I’ll be trading in my Jeep if I ever see it again. These guys have terrible customer service and done paying for it.
Published: November 17, 2018
Robert of Ridgefield, WA
Source: consumeraffairs.com

Sunday my Jeep 2019 Compass 13,000 miles wouldn’t start because of “sof
Sunday my Jeep 2019 Compass 13,000 miles wouldn’t start because of “software malfunction.” Got roadside assistance Monday morning to get it towed from a shopping center the car stopped at to dealer. Next day they gave me the car saying it’s fixed. Next morning same thing happened. I was in school so I arranged the car to get towed from my school. No one came for an hour so I called back and roadside said it was no records of it. I created another request of roadside around noon. They promised to pick it up within 60 min. At 7pm I called the dealer to see if it was dropped off and they had no record of it. I called back roadside assistance and the pick up was cancelled. No one called or texted to let me know. Then they said sorry. They arranged for my towing. It will be there in 60min.It’s 8pm. I still don’t know if my car has been picked up, towed, stolen (because they tell you to leave the keys inside the car). God knows what would happen. There you have it, Jeep Warranty roadside assistance. It’s been 8hrs and I have no idea what’s going on with my car. I could have been stranded on the side of the road with a baby and they wouldn’t know I need help. Seriously baffled at how a huge multimillion dollar company has such third-rate unacceptable customer service and emergency response team.. Mind you that is a warranty issue. NEVER BUYING A CHRYSLER IF ITS THE LAST CAR STANDING.
Published: December 12, 2019
Dominique of Springfield, VA
Source: consumeraffairs.com

I have been dealing with many ongoing issues with my 2006 Jeep Commander 3.
I have been dealing with many ongoing issues with my 2006 Jeep Commander 3.7 6 cylinder. I have called them & emailed the company on several occasions about my dash lights just coming on & losing all power as I am driving. Its very scary because I always have my 13 yr old in the vehicle. No code comes up on the scanner when I have brought it in several times to the garage. Jeep Chrysler says they have not heard of this issue. I have found many many people with this issue online. Very discouraged with the same issue. There is so many wires & control panels in this vehicle it makes me nervous that some of these wires are fried & nobody can find it. I am exhausted with paying out of pocket with this vehicle. Yes its a 2006 but I can not afford anything else & I have had it for 5 yrs now. These issues started about 1 1/2-2 yrs ago. I loved this vehicle & with me driving everywhere for my daughters sports its worked. Now I get nervous & I dont trust it. Which makes me very sad. This vehicle has made me stopped doing stuff that I used to. Thats no way to live. I love Jeeps but this is making me not want to buy a Jeep again. Its something I cant keep putting money into. The issue I also have is the service engine light. Thats the catalytic converter. My mechanic told me to check with Jeep because it is something well known for breaking in them & there could be a recall. I did check & again they didnt know what I was talking about. This is the 2nd converter Ive put in the vehicle in 5 yrs. The paperwork from the 1 previous owner had also done it 2 yrs before I purchased it in 2014. Which in my previous vehicle that I had for 10 yrs not once did I put a catalytic converter in. After reviewing several reviews from Jeep Commander owners I decided to write a review out of frustration. I really would like to think Jeep would do the right thing especially with our kids always in our vehicle & future Jeep buyers deciding to not buy another Jeep. Thank you.
Published: June 2, 2019
Laura of New Durham, NH
Source: consumeraffairs.com

2005 Jeep Liberty Diesel I need a water pump, water pump gasket and a timin
2005 Jeep Liberty Diesel I need a water pump, water pump gasket and a timing belt. Three weeks and still waiting. IIwas told the parts would be in December 17, 2011! Unacceptable! If I were on a business trip, I would have to leave the vehicle for 2 to 3 months? It isnt 10 years old!
Published: November 7, 2011
Todd of N Branford, CT
Source: consumeraffairs.com

My 2016 Jeep Patriot is 3 months old today. Had 11km on it when we left the
My 2016 Jeep Patriot is 3 months old today. Had 11km on it when we left the lot. 2 weeks ago today we were driving on the highway and touched a button on the nav screen and the screen cracked like a spider web. Jeep is saying its not covered under warranty so Id like to know why I pay for warranty? Im beyond pissed and Ill never buy another jeep again. Wondering if anyone else has ever had this happen? One lady at the dealership thinks the high temps might have caused it as it was 40C at the time.
Published: August 13, 2016
Chantal of Langley, BC
Source: consumeraffairs.com

Jeep Renegade is really underpowered, really heavy and bulky. Has a lot of
Jeep Renegade is really underpowered, really heavy and bulky. Has a lot of blind spots. Seats are semi comfortable. Not worth the value in my opinion. Rides and handles with really smooth. Could be better on gas mileage.
Published: December 5, 2019
Marcos of Las Vegas, NV
Source: consumeraffairs.com

Ok, I have a few gripes and one really weird scenario for ya. I too have re
Ok, I have a few gripes and one really weird scenario for ya. I too have replaced the window motors on each door several times and have the problem code referring to the emission leak that cannot be found on a 2003 JGC. But the weird thing that happened was that my wife walked up to what she thought was her car and unlocked it with the key fob, and when she got it open, she realized that this was someone else’s car. The alarm went off when she opened the door and she could not turn it off using her key fob. Now her remote will not open her car either. Funny, huh? So for the guy near Charlotte, NC with SC tags, thats why your remote doesnt work now! The car still works fine and I think I can reprogram the alarm system even if I have to take it to the dealer. Strange that we could unlock that guys car though. I know there are a finite amount of codes to go around, but what are the odds? Im lucky that mine works still.
Published: November 15, 2011
Jim of Myrtle beach, SC
Source: consumeraffairs.com

Dashboard material is all wrinkled and de-laminating. Dealership not intere
Dashboard material is all wrinkled and de-laminating. Dealership not interested, Chrysler Canada not interested in helping with the issue. $70,000 vehicle that now looks like hell. Tires from new only lasted 50,000K and 4 wheel transmission motor failed 2 times in warranty and once costing me $900 just outside warranty. Never will buy anything from Chrysler again.
Published: December 4, 2018
Barry of Toronto, Other
Source: consumeraffairs.com

My Grand Cherokee is one of the best vehicles Ive had. The seats could be a
My Grand Cherokee is one of the best vehicles Ive had. The seats could be a lot better far as comfort and the replacement parts are expensive. But I like the design of the whole car in general. My Jeep has been great. Just keep up the maintenance on your vehicle.
Published: November 19, 2021
Dalana of Toledo, Ohio
Source: consumeraffairs.com

I have had a number of issues with my 09 Jeep Patriot, I am not sure where
I have had a number of issues with my 09 Jeep Patriot, I am not sure where to begin. Ive still have a leaky sunroof that Ive given up on ever getting repaired. My Patriot was at the dealer (Hickman Motors) for almost 2 months trying to find a problem with a defective drivers side airbag switch, only to finally discover that it wasnt connected properly by the technician who did the diagnostics. Backtrack. When I purchased the Patriot from Hickman Motors, it had less than 60,000 Km on it. The salesman (**) told me that it had 2 years, Bumper to Bumper, left on the Extended Service Warranty that covered everything except oil changes, wipers, tires, brakes, etc. Shortly after purchasing the vehicle, I noticed that the gearshift would occasionally pop out of gear and the shiftier knob, itself, would pop off. This issue was bought to the attention of the service department on several occasions. After replacing the shiftier knob, they determined that the transmission was ok. The problem progressively got worse, to the point that I would have to turn off the engine in order to change into 1st or reverse gear.Long story short, now that the vehicle is no longer under warranty, they advise me that parts in the transmission need to be replaced and it would cost me approximately $2000. I spoke with the dealer and the Chrysler could -care -less rep and was told that there was nothing they could do because the warranties have expired. All I received was an apology from Chrysler and deniability and avoidance from the dealer that this problem was an ongoing issue (even though I have documentation to the contrary). I eventually took the Patriot to a specialty transmission shop and had the transmission repaired with quality parts for less than have the dealer quote. I am pursuing this matter further. I simply wanted to voice my concerns and caution prospective automotive buyers to stay away from Jeep products.PS: The issue with the rear end trailer arm assembly and suspension is another big problem that I will probably post about another day. Thank you for listening.
Published: March 7, 2015
Rockey of Saint John, NL
Source: consumeraffairs.com

I just bought a 2006 Jeep Commander, love it except for during the recent r
I just bought a 2006 Jeep Commander, love it except for during the recent rain water leaked through my Sunroof and flooded my car with about 1 inch of water on the passenger side. After doing research online I guess this is a normal occurrence with the Jeep sunroof. I think this is ridiculous that due to a design flaw I now have to find someone to clear the blue tube within the sunroof and pay someone to get the water out of my car that Im sure has now damaged the carpet and foam underneath. Ive called Cerritos Jeep, I did not purchase car there, however it is a dealer and no help. How is this my fault??
Published: January 25, 2017
bathsheba of Long Beach, CA
Source: consumeraffairs.com

Jeep Grand Cherokee 2001 - I have been waiting for several years to be cont
Jeep Grand Cherokee 2001 - I have been waiting for several years to be contacted by Chrysler regarding the potential problem with the rear gas tank exposure, as the gas tank blows up when you are rear ended by another vehicle. Many deaths have occurred and we are still waiting for the safety issue to be resolved! Please let us know any status of the rear end gas tank issue. Many thanks.
Published: May 14, 2013
Katherine of Santa Ana, CA
Source: consumeraffairs.com

Great vehicle, has had very few maintenance issues. I have owned three Jeep
Great vehicle, has had very few maintenance issues. I have owned three Jeeps and have had terrific experiences with each. The cars have been reliable, durable and gotten me through plenty of varied weather and terrain with no issues. I would definitely recommend Jeeps to anyone looking for a reasonably priced trustworthy SUV.
Published: December 7, 2016
Spencer of Tulsa, OK
Source: consumeraffairs.com

Repair Issues - An improper or inferior repairProblem: On the 24 Nov 2010,
Repair Issues - An improper or inferior repairProblem: On the 24 Nov 2010, I came into the Springfield Jeep and Chrysler dealership because my car had ran hot the day before. They said the problem was the therostate, but they could not tell which one was not opening so they said both had to be replaced. So I left my car and they replaced the first one and they had to order the second one. I returned on 2 Dec 2010 to have the second one replaced. Then two months later, my car ran hot again. So I was told to bring the car back, but the car did not run hot for them so they said they could not find out what the problem was so I left with my car and was told if it runs hot again bring it back. In two more months it ran hot again, again nothing happened in which they could not tell me what was going on. This continued until a week ago, when my car ran hot and would not cool down and I could not make it out to the dealership who had serviced it. I was told to take it to Liberty jeep and Chrysler in Hinesville, GA, where it is today. They told me something foreign was placed in the radiator and that I need a new radiator, new engine and air conditioner unit because the problem with my car was not fixed. It had gotten so bad everything was going wrong. Prior to this, my car was serviced in Maryland where I lived --at Freds Jeep ad Chrysler in Laurel, MD. I have a Jeep Patriot 2007, Silver which I purchased in 2008. So basically, I only had this car for two years. I am very dissatisfied with this service and unhappy about my car because now I do not have a car.
Published: August 30, 2011
Cecilia of Savannah, GA
Source: consumeraffairs.com

My 2016 Jeep Renegade shut off while driving home from work at 9:30pm. It w
My 2016 Jeep Renegade shut off while driving home from work at 9:30pm. It was dark and raining. There was no shoulder to even coast too. I could have been injured if I got hit. I am scared to death to drive my Jeep because I’m terrified this will happen again. Turns out there was no oil in Jeep. Why? I ask. I just had an oil change not even 700 miles ago. I’m already down a quart or more so now what?
Published: July 16, 2018
Lori of Lehighton, PA
Source: consumeraffairs.com

My wife and I bought a 08 Commander three months ago. When taking it to my
My wife and I bought a 08 Commander three months ago. When taking it to my mechanic to have an oil change performed, he saw a leak coming from the engine block. I contacted Chrysler and was told to take it to a dealership to have them diagnose the issue to see if they could help cover it. The dealership found a crankshaft seal leaking which I have replaced at the time, granted the vehicle only has 30,000 miles on it. Chrysler informed me that they cannot cover it because they can’t tell if it was pre existing when we bought it or not. I will definitely remember this when my 05 Ram and Jeep need to be replaced when I find a different make to buy. They fail to realize that the main issue is that stuff is failing in the engine and transmissions of all their vehicles with low miles. The US tax payers helped bail the auto industry out and they can’t help the people who purchase their vehicles by backing up what they sell.
Published: December 15, 2011
Nate of York, PA
Source: consumeraffairs.com

2012 Jeep Liberty Sky rider roof will not stay closed. I took it back to th
2012 Jeep Liberty Sky rider roof will not stay closed. I took it back to the dealer and they stated that Jeep no longer repairs the Sky Slider roof. Took it to a repair shop and they told me that they could not find parts as Jeep stop making it and there is no after market. I am stuck with nowhere to go. Jeep/Chrysler should do something to help all the Jeep aficionados who have the Sky Slider roof.
Published: December 18, 2018
Reyes of Holtsville, NY
Source: consumeraffairs.com

I bought a Renegade 2015 and allegedly sold me a warranty against MECHANICA
I bought a Renegade 2015 and allegedly sold me a warranty against MECHANICAL MISTAKES; I signed a paper that says INSURANCE OF MECHANICAL FAILURES; It turned out to be a guayazos insurance and wash the seats if they are stained. The collection of the policy was $895.00 and the insurance has an invoice of $240.00 which I have a copy (MAPFRE IS THE INSURER AND THE INSURANCE IS CALLED AUTOGUARD). I can say that the Renegade Jeep is a crap is only aesthetic and the warranty is very short combined with the dealer who cheated me, not even gave me carpets or accessories any further, they promised change of oil for 2 years or 8 changes of oil but As the Renegade uses synthetic oil they only honored me only 4. I have already invested around $1000.00 and right now I am without a car until possibly on Monday the vehicle be repair.
Published: May 12, 2017
Ricardo of Maunabo, Other
Source: consumeraffairs.com

Bought the car in 2003, a year old. I wanted a good road car for work and a
Bought the car in 2003, a year old. I wanted a good road car for work and a Jeep for weekends. This car was and is both. Very little trouble. 160,000 miles on original motor and transmission. A few minor problems but overall a great car. Really a great highway car and also great for camping. If the weather is really bad the dog and I can sleep in the back. I am writing because I see that Land Rover has a line of dog accessories. I rescue old, sick dogs, no one else wants. They are nice dogs and we have a good time. As they get old it gets harder for them to get in the Jeep. I cannot find a ramp that they like. I put cheap AstroTurf in the back and would not mind buying a mat that fit. I guess that is it. Happy customer.
Published: September 4, 2018
Thomas of Tacoma, WA
Source: consumeraffairs.com

2014 Jeep Cherokee Front End - I have also been to the dealership with this
2014 Jeep Cherokee Front End - I have also been to the dealership with this problem. They found one tire out of balance. Now it is worse. Took the tech for a ride and he said he could not feel what I was feeling, even when I drove and told him. Usually from a stop and just when accelerating to 35 mph. It feels like front right tire.
Published: July 2, 2014
Jan of Eau Claire, WI
Source: consumeraffairs.com

I have a 2006 jeep commander and I have a recall for the ignition. When I c
I have a 2006 jeep commander and I have a recall for the ignition. When I called the toll free number to find out how long is going to take to fix the problem because I have a baby on the way and I dont want to drive my unsafe car with a newborn, I was met with rude woman named Jillian with the ID number **. When asked what the time frame for the wait time would be for my car, she basically told me that she had a no information about it and said that I would have to wait for a letter and then refused to give me the contact information to anyone above her. I told her in a few months I would be having a baby, her response was dont drive your car. Chrysler has some great people answering the phone calls
Published: October 11, 2014
Laura of Mckeesrocks, PA
Source: consumeraffairs.com

I bought a Jeep a year ago but it has been the worst investment that the se
I bought a Jeep a year ago but it has been the worst investment that the seller made a car with factory problems, the roof with problems of liquefaction. I go four times that they try to fix but always has a different problem. The mechanics have been deteriorating. They put old screws to repair it, they do not put their original parts, to each place that I wear they put a different silicone in it, I lost my love for my car. The truth is that my car has the guarantee but they do not want it answer for my car, if they already realized that the car is not only repaired with silicone and patches. It is best to change the whole piece but Jeep has not returned the call. I think they are waiting for the warranty to end so that dissatisfied customers can not claiming for our rights. Its sad because I thought it was a good company.
Published: November 16, 2017
German of Greenville, SC
Source: consumeraffairs.com

I bought a New Jeep Grand Latitude and at 295 miles two weeks to the day af
I bought a New Jeep Grand Latitude and at 295 miles two weeks to the day after I brought It home the transmission went. The Jeep Service said that it needs to have the transmission replaced. Chrysler will pay with the warranty but I was told this repair will greatly reduce the trade in value of the vehicle. I havent even made the first payment yet! I dont want that Jeep. I will take a new one or nothing. Chrysler so far said no. How do I get outta this?! I dont want a Jeep thats value has been reduced through no fault of my own. The vehicle has other issues that I reported the day after I bought it. Service at Bedards said cant be anything wrong because its new.
Published: September 9, 2014
Dorothy of Pittsfield, MA
Source: consumeraffairs.com

Bought new 2014 Jeep Patriot. This vehicle was operated according to break
Bought new 2014 Jeep Patriot. This vehicle was operated according to break in options in Jeep manual. The check engine light came on at 800 mi. Jeep was taken to dealer and light turned off. Mechanic stated that there was a BULLETIN? I left with the Jeep. Again at approx. 1500 mi. check engine light came on. Jeep was taken to dealer and light was turned off. The explanation was they had no idea what was causing the problem. A Chrysler REP he said? was at the dealer and told me the engineers were working on the problem? I told them I bought the new car for peace of mind not for worse problems than I had. The REP told me to drive it and dont worry. I am 66 YOA, have had heart surgery and need a vehicle that wont strand me or cause me undue stress. I decided to purchase a different 2014 Patriot. I asked the Jeep customer service for help and was blown off after several contacts. I was told that We fix problems, not help people buy new cars. The personnel at Jeep lied to me several times and played games with my complaint. I was referred to three different case mgrs. All I asked was for help with Tax and registration fees that I had paid twice in less than a month. I intend to somehow find a contact for someone in management. These people are on a pedestal and are hard to contact. This attempt at peace of mind has cost me thousands. I need HELP.
Published: July 14, 2014
James of Hampton, VA
Source: consumeraffairs.com

My mom had purchased a brand new 2003 Jeep Liberty sport in 2003. Everythin
My mom had purchased a brand new 2003 Jeep Liberty sport in 2003. Everything was good with the car for a while except it idled high and then the fan went out. When we had that replaced, the ABS light came on and really has never turned off. The mechanic had unplugged wires and messed with fuses, but it never was fixed. There also was a recall on the lower ball joints, which took forever for the dealership to send to us. Now here is the interesting part, we live in a remote area of Alaska and it does get cold. Last Wednesday, I went out and started the jeep and it ran about 10 minutes before we heard this loud boom in our house. I looked outside and the car had blown up and was on fire back by the gas tank. The car is a complete loss, the whole inside was burnt to hell, there was nothing left. The fire department said the case was an equipment malfunction. They think either the gas line or tank froze and then cracked or something. I have read online about the gas tank problems other Liberty owners have had and that is really scary. I am just thankful no one was in the car and no one was hurt.
Published: February 6, 2012
Kristen of Kotzebue, AK
Source: consumeraffairs.com

In 2012 my air condition went out on my 2007 Jeep Liberty. I paid $1,100 fo
In 2012 my air condition went out on my 2007 Jeep Liberty. I paid $1,100 for the dealership to replace it. In 2013, one month after my warranty on the compressor, it went out again. I took it back to the dealership who replaced the dryer, but the mechanic said I needed another compressor. They said this time it would cost another $1300. The compressor lasted the rest of the summer, but this year it has stopped functioning again. I cannot afford to replace the compressor each year! I am now driving my Jeep Liberty without air conditioning. I feel the company and dealership has taking advantage of me because I am a woman and my lack of mechanical knowledge.
Published: April 22, 2014
Pam of Leighton, AL
Source: consumeraffairs.com

As another review said, no matter which way you turn its a dead end. My Jee
As another review said, no matter which way you turn its a dead end. My Jeep had (transmission) issues due to design flaw since day 1 and they snowball you and snowball you as you rack up mileage and it gets out of warranty. Still with quality issues slipping gears - they DO NOT stand behind their products and mechanic said outright that they are designed terribly. Still awaiting responses from Jeep / Chrysler credit. Again just falls on dead ears. BUYER BEWARE!!!
Published: November 17, 2018
Tube of New Milford, CT
Source: consumeraffairs.com

If I can save even ONE person from throwing their money away on a Jeep Rene
If I can save even ONE person from throwing their money away on a Jeep Renegade Sport, that’s great! I have this car under lease. In 2.5 years it has required: a new computer, new AC, new transmission and the thingy that helps with a flat tire does not work, so I had to buy a spare. A conservative estimate of the work needed is about $10,000. I had to cover $2,000 of it myself. Never ever not ever would I recommend anyone buy a Jeep.
Published: December 22, 2018
Jessica of Davis, CA
Source: consumeraffairs.com

I have a 2016 Jeep Patriot that Ive owned for not even 2 years. On July 31s
I have a 2016 Jeep Patriot that Ive owned for not even 2 years. On July 31st the engine blew up on me and I have contacted Jeep and was told even though my Jeep is barely over the warranty coverage....Im out $4000 on a new engine!!!! Im a disabled unemployed Iraq war veteran, but hey apparently Jeep doesnt care about the soldiers and veterans to even remotely make it right or do anything to help.... I shouldnt have to foot this bill for a new engine in such a new vehicle.... Absolutely garbage customer service and helpfulness in a persons time of need.... Dont waste your time with a vehicle that will blow up not even before its next oil change after the warranty expires.... Get you a vehicle with 100k mile warranty and actually be covered....
Published: September 16, 2020
Matthew of Ogden, KS
Source: consumeraffairs.com

My 2006 Jeep Commander is nice and big with 3rd row seat. Great for my big
My 2006 Jeep Commander is nice and big with 3rd row seat. Great for my big family. Has enough room for everyone to have drinks. I like that my daughter can charge her phone in the 3rd row seat. Leg space for everyone is also good. Overall a very good buy and I am very pleased with it. It has everything I was looking for. If I ever have to buy another car I will be sure to get another Jeep Commander.
Published: June 28, 2018
Lisa of Lebanon, PA
Source: consumeraffairs.com

I purchase a brand new 2009 Jeep Liberty in August 2009 from Manhattan Jeep
I purchase a brand new 2009 Jeep Liberty in August 2009 from Manhattan Jeep in New York City with the understanding that there was at 36,000-mile bumper to bumper warranty and an unlimited powertrain warranty. As per the warranty, I had my service routinely done at Riverdale Jeep in Bronx, NY. At 34,000 miles at 10:00 pm while on the NJ Turnpike with my 3-year-old son in the car, my car started overheating. I pulled over, popped the hood and smelled radiator fluid. I looked at the bottom of car and noticed radiator fluid dripping from under the car. I thought I had a radiator leak. I called my husband and he brought me radiator fluid, we put in the radiator fluid and the car turned on, it was not overheating so we attempted to drive home (to be looked at in the morning at jeep). The car started overheating again, I pulled over in the gas station re-popped the hood brought more radiator fluid poured it in and noticed it pour out of the bottom of car. There was a mechanic who looked at car and noticed the water pump was totally broken. The mechanic indicated that this should not happen until about 100,000 miles. The car was towed to Little Ferry Jeep and they called me stating that the water pump was broken and that there was engine damage due to the broken pump but that they were voiding the warranty. I told them not to touch my vehicle and called a tow have my vehicle brought to my Riverdale Jeep dealer where I do my services.Little Falls Jeep changed the water pump without my permission and left a warranty hold on the engine damage that was directly caused as a result of the broken water pump as per Riverdale Jeep. Riverdale jeep was unable (even though they indicated that it should be covered) to cover under warranty due to Little Ferry changing the water pump and putting a void on my engine repair. Sonny, the mechanic at Riverdale Jeep in Bronx, NY explained to me that the engine damage is a direct result of the broken water pump that Little Falls took out of my vehicle without my permission. Sonny also indicated that since the water pump was totally broken, none of the coolant would have gotten to the engine and that the overheat light or sensor would not have told me this until a couple of minutes and that is why I have engine damage. Three cylinders need to be replaced, not the total engine as Little Falls would have led me to believe.Now I am paying $3,300 to Riverdale to fix damages to my engine that resulted from the defective water pump which all should have been covered under the lifetime powertrain warranty. The car is less than 2 yrs old. I want the $3,300 back and my powertrain warranty re-instated as per the purchase agreement.
Published: November 28, 2011
Katherine of South hackensack, nj
Source: consumeraffairs.com

2015 Jeep Patriot Sport 11,600 Miles - I purchased a Jeep Patriot brand new
2015 Jeep Patriot Sport 11,600 Miles - I purchased a Jeep Patriot brand new in 7/2015. Today I take it for a oil change and the transmission is leaking where it connects to the engine. I was told the tranny has to be replaced but they cannot tell me when it will be fixed. Chrysler and the dealership refuse to provide a loaner. All their customer service people say is I understand your frustration and then say I just have to wait. I was supposed to go on a family prepaid, non-refundable vacation tomorrow. GREAT customer service Jeep. Im sure glad I bought such a reliable, brand new vehicle that you back so well!! What a joke!!!
Published: August 8, 2016
David of Fort Worth, TX
Source: consumeraffairs.com

Its hot in Henderson, 110 in the day time. Sometimes the airflow gets stuck
Its hot in Henderson, 110 in the day time. Sometimes the airflow gets stuck on the foot vent setting and will not cycle up to the vents that blow on your face, Not all the time only some times. Currently the dealer is stumped. Bought the car new in 2013. 35,000 miles on it so still under warranty. Has this happened to anyone else?
Published: July 1, 2015
milt of Henderson, NV
Source: consumeraffairs.com

I bought from Carmax a 2006 Liberty. Horrible on gas miles and noise in the
I bought from Carmax a 2006 Liberty. Horrible on gas miles and noise in the back wheels that Carmax service did not fix. So worried after 3 months, I went back and took 2010 Patriot with 51k. Such bad decision. I regret so much. It is a fun car but full of issues. Suspension and brake noise in the first week. I tried to get fix. Two months with this car, 6 times at Carmax service, 2 weeks with rental car. Service and sales managers trying to figure out a stupid drum brake noise. The last time, they suggested take other car. And I did. The worse car brand ever. Never again! What a shame!
Published: June 14, 2014
Angelica of Decatur, GA
Source: consumeraffairs.com

Would not stand behind warranty. The drivers side mirror broke when it woul
Would not stand behind warranty. The drivers side mirror broke when it would not fold as designed. Dealership would not replace. Cost me $487. Called FCA line and all they do is back the dealer so whats the point? Also Jay the caseworker was unprofessional and hung up on me.
Published: November 23, 2016
Daniel of Triangle, VA
Source: consumeraffairs.com

2006 Jeep Commander - Seat belts are getting locked and you cannot retract
2006 Jeep Commander - Seat belts are getting locked and you cannot retract them. Afraid something might happened in the event of an accident with the seat belts. Im unable to use the passenger and one of the third row seats. They are locked.
Published: July 5, 2014
Miguel of Tucson, AZ
Source: consumeraffairs.com

My 2013 Jeep with 20,000 miles which I owned for 1 year has the 4 wheel sys
My 2013 Jeep with 20,000 miles which I owned for 1 year has the 4 wheel system lock up. The dealership has my vehicle for the past 3 weeks and it is still not repaired. I was told that Chrysler has a problem doing repairs until all parts are tested and then will fix needed parts as Chrysler feels necessary. It has been over a week for parts to be sent to dealership. I am patiently waiting to hear from dealership. I paid over $46000 list price for vehicle and Chrysler is in no hurry to repair plus no vehicle was given to me to use during this period. Chrysler is not responsible for your transportation during repair and the dealership did provide me with a vehicle. I love the truck but will not buy another Chrysler product with this lousy customer service program. DISGRUNTLED!!!!!!!
Published: April 14, 2014
mike of Cedarburg, WI
Source: consumeraffairs.com

I pulled out of my parking spot while gently accelerating the gas pedal whe
I pulled out of my parking spot while gently accelerating the gas pedal when my 2009 Jeep Liberty shot out of control. I attempted to break however, I was unable to stop the vehicle despite taking my foot off the gas pedal. As I was coming upon a busy intersection, I contemplated bailing out. Rather than doing so, I put the vehicle into neutral and pulled the emergency brake then turned the vehicle off. Once I was calm, I turned the vehicle back on, noting again unintended acceleration with the electronic throttle control light blinking. I eventually had my car towed to a dealership where they said they need to replace the throttle plate but were uncertain why this occurred. I contacted Chrysler and told them the issue and my persistent apprehension in driving this vehicle again. They reassured me they would not release it if it was not safe to drive. Although I was unharmed, I fear that this vehicle is unsafe to drive. After reading numerous similar reports, I am appalled that situations such as this continue to occur with this make of vehicle.
Published: March 5, 2012
Laurene of Bennington, VT
Source: consumeraffairs.com

Remote Start for Our Jeep Wrangler - We have had so much grief with the Rem
Remote Start for Our Jeep Wrangler - We have had so much grief with the Remote Start for our Jeep. It was installed and taken out several times because when we engage it, all the dashboard lights go on, the engine races, we are able to take the key out and it is still running. We step on the brake as we were told to do and still all dashboard lights are on and the engine is on and revving! After the car finally shuts off, the check engine light stays on. I spoke to Joe from Finance to see if we could have our money back since Howie took the Remote Start out and the Jeep was working fine with no problems. Joe was very rude and condescending to me. He insisted that we should have never had it taken out and must have it installed again. My wife called Joe on the phone that same day and he was just as rude and condescending to her. Joe told her that this was not a piece of candy we could return to the candy store two months later. So, at Joes insistence, Aaron had Howie reinstall the Remote Start. Since then, we have had the same troubles again! Today we videotaped it to show them this was not a lie or something out of our imagination. Mr Manfredi, we bought 2 cars this year, a Dodge Avenger and the Jeep (February and March), both with Remote Starters. My Avengers remote starter works perfectly. The Jeep has been a nightmare that seems to have no end. Supposedly, Tony is now working on it. Why cant we have it removed? We are moving to Florida in mid-June and will be driving the Jeep down. We are afraid of what might happen! Please. Please help us solve this craziness. I am sorry to have to come to you, but we are not getting any satisfaction from anyone else. The cars are under my wifes name. Aaron has been a gem through all of this but says his hands are tied when it comes to solving this. It would be greatly appreciated if you could take a look at this and get back to us. I hope I downloaded the video right. If not, I have it on my cell phone.
Published: May 29, 2012
Kathleen of Staten island, ny
Source: consumeraffairs.com

Major car problem, dont buy a Jeep. I purchased a 2012 Jeep Patriot in Dece
Major car problem, dont buy a Jeep. I purchased a 2012 Jeep Patriot in December of 2011. I was in the process of moving 900 miles over the 4th of July weekend 2012 when the car just stalled on the inter-state. Neither the highway patrol person, the tow person nor myself was able to get it to start. I had to have it towed and my U-Haul trailer towed separately (at my expense) 20 miles away to the nearest Chrysler dealer, where it sat for 3 days before anyone could look at it. Meanwhile, in order to continue my move, I had to borrow my son-in laws vehicle with a trailer hitch because there is no rental agency that will rent a car with a hitch to tow. I drove to my new home and now have to drive back 800 miles to pick up my car. Will Jeep reimburse me for my time, the gas for 2 extra trips, the hotel or even the meals? No, Jeep says that I should have gotten a rental even though I couldnt get a rental, so no luck. The service department where my car was checked says that they could find nothing wrong but that they were told by Chrysler corporate office that there have been other instances of this happening with no apparent cause. So Im supposed to drive 800 miles and pick up my car and just hope for the best.
Published: July 11, 2012
Bonita of N.Canton, OH
Source: consumeraffairs.com

I was sent a recall notice July 2014 regarding the ignition switch but was
I was sent a recall notice July 2014 regarding the ignition switch but was also told the part was not available to fix the problem. Several months passed and I contacted Jeep and was told again...well let you know when the part is available. Its now 8 months later and STILL the part is not available. Meanwhile, I have to drive with no key ring (which has caused me to lose the key several times), and the real issue is that it could cause an accident. Why cant a million dollar corporation such as chrysler fix a defect that their company is responsible for and could cause an accident and loss of life? I could understand waiting a month or two for the part, but 8 months and still no idea when the part will be available is just wrong and totally unacceptable.
Published: February 27, 2015
laure of Abingdon, MD
Source: consumeraffairs.com

I have a terrible experience with this car. I bought it with 17000 miles on
I have a terrible experience with this car. I bought it with 17000 miles on it a year ago and had only been able to put 3000 miles on it due the I can’t use it because it has to be covered every time it rains or all the interior will get over a gallon of water. I had called multiple times Spartanburg Jeep dealer for help or a warranty and they just ignore me.
Published: February 24, 2019
Carlos of Boiling Springs, SC
Source: consumeraffairs.com

From the moment I purchased this vehicle I have had nothing but problems, c
From the moment I purchased this vehicle I have had nothing but problems, constantly. I bought it new off the lot in 2011 and paid an extra $5k for the warranty. Every few months I have to take it to the dealer for repairs: Twice for exhaust leaks caused by broken exhaust bolts, fuel pump, radiator, water pump, rack and pinion, drive shaft, twice for inside fan blower, left motor mount twice, right motor mount, 8! times and counting for a vibration that cannot be determined, even after an engineer from Chrysler flew out, 2 a/c condensers, spark plug coil, exhaust manifold, rear light cover melted from poor design, air conditioning lines, play in the transmission, oil pan replaced... I mean the list goes on. The kicker is that I have never once even taken this vehicle off road. The bottom is spotless!After endless hours on the phone constantly I have yet to receive anyone at Jeep who wants to resolve the issue. The offered me a CDI number for employee pricing, when I went into the dealership to explore the sales guy laughed at me and told me he has way better deals. I would discourage anyone from buying a Jeep ever. All my friends, family, and coworkers have a running joke about me and my Jeep. So sad, especially when Chrysler was bailed out billions of our tax payer money! In addition, I am a disabled service connected veteran of the US Air Force. And this is how I am treated by a company that touts their support of vets! Beyond disappointed.
Published: September 27, 2018
Shayne of Lake Forest, CA
Source: consumeraffairs.com

Jeep Commander 2007 Stalling Problem for 4 Years: The Commander will start
Jeep Commander 2007 Stalling Problem for 4 Years: The Commander will start stalling 1st time after 30,000 work is completed. It will stall once every two weeks or so and escalate to several times a day. When I take it in for service, unless they can duplicate the issue, they make us take it back. So, we are, basically, driving it until it will stall daily. We have nearly (my wife and my daughter) been in two accidents due to the stalling, with cars coming at us in excess of 60 miles per hour. Eventually, we will get to the point that it will stall and all the lights will cut off and it will turn back on while driving on the highway at 55 miles per hour. We have filed 2 suits with Chrysler ** and **. They are this point putting the pressure on our service company, Prince Frederick, MD Jeep, and they have done everything they can. Chrysler is acting as if they have never heard of my situation and the danger they are putting my family in. However, I can find investigations on my year and model on Consumer Affairs and USDT Investigation EA07-007 and PE07-009 as well as a ConsumerAffairs.com report dated 5/01/07 pertaining to this matter. We are so worried as what to do. I can not drive with my daughter and my husband drives all the way, too, into DC from Dunkirk, MD and I worry about his safety. I just want a safe vehicle for my family and they use us as there guinea pigs to drive until it is in a bad state and very frightening. We have lots of hills and people drive very fast in this area which makes it more frightening to stall. My daughter is too afraid to get in the Jeep and she cried last time we nearly were hit on our way to take her to school. Please help us. We dont want to trade it in so another family could be hurt and be in this situation or a teenager!
Published: February 29, 2012
Mark & Gayle of Dunkirk, MD
Source: consumeraffairs.com

Bought a new 2014 Jeep Cherokee, it was leaking oil and shutting off on the
Bought a new 2014 Jeep Cherokee, it was leaking oil and shutting off on the highway. They replaced the whole engine after 24,000 miles, now at 47,000 miles it needs a second engine. Can you imagine to replace 2 engines before it hits 50,000 miles. A complete disaster and failure for the so called JEEP.
Published: September 29, 2018
KARIM of Camp Hill, PA
Source: consumeraffairs.com

We have an 2010 Jeep Liberty Limited with a Sky Slider Roof that from the t
We have an 2010 Jeep Liberty Limited with a Sky Slider Roof that from the time we bought it used has been nothing but trouble. We bought the jeep two and half years ago from a Chrysler dealer. It was warrantied and after a week and half of ownership we took it in and had the roof checked out. It would not slide open from the back and a made a clicking noise. After much complaints and phone calls the dealership had it repaired but it took at least 1.5 weeks for the repair of roof because they didnt have a person that knew how to fix the problem. The noise is so loud that you cant enjoy your radio or conversations. The dealership said they did the repair out of courtesy and that I would had to pay over $1500 for the repair. Now, the roof is broken again and will not close all the way!!! I have been looking to find someone who knows how to fix it but no one will touch them. These roofs should be on recall!!!
Published: January 13, 2016
Dessie of Canton, GA
Source: consumeraffairs.com

I purchased a 2011 Jeep Patriot in August 2011. I like my Jeep, but the pro
I purchased a 2011 Jeep Patriot in August 2011. I like my Jeep, but the problem I am encountering with the CVT Transmission is frustrating and concerning. In less than a year of having my Jeep, I began to notice a whining noise and the RPM getting stuck as if the transmission was not shifting. When I took it into my dealer’s service department, they said they couldnt find anything wrong. The assistant service manager suggested it was the wind I was hearing. A couple of months later, the same issues were happening regularly, but now the transmission temperature warning light came on. I again took it to the dealership. This time, I was again told they checked it out, couldnt find anything wrong, and they said they couldnt diagnose it unless the light was on.The next time the issue occurred, I was traveling to visit my parents 45 minutes away. The temperature warning light came on about 40 minutes into the drive. Once I got to my parents house, I decided to take it to the Jeep Dealership there. Unfortunately, when I started the Jeep, the light was off, making the trip to the out of town dealership pointless. In the last two months, the same issues have occurred, but on two occasions, my Jeep went into LIM (limp in mode), which forcibly slowed the vehicle down and required me to pull over on the Interstate for the transmission to cool down. After the first time it went into LIM, I called Jeep Customer Service to see what suggestions they had. The customer service representative with Jeep was nice, advised they had never heard of this problem, and instructed me to follow up the dealership.Before making yet another appointment with the dealership, I decided to do some general research on CVT Transmission in Jeep. I was totally surprised to see consumer comments of the exact same issues, especially after the Jeep representative said Jeep hadnt heard of this problem. One of these reviews suggested recording the issue. Within a week, it happened again! This time I recorded the noise, the temperature warning light coming on, and having to pull over. I took the video to the dealership. This time, the same assistant manager said, Every Jeep with CVT Transmission has that issue.I asked about switching out the transmission. He advised there isnt a way to convert the transmission. He also said Jeep hasnt released a fix yet. So, my not even two year old Jeep, which is still under the manufacturer warranty, is defective with no fix for the issue. In the mean time, I cant drive my Jeep out of town and feel unsafe driving it. To top it all off, the CVT Transmission was a $1,000 upgrade! I feel like I have no options, but to retain an attorney and file a complaint under my state’s lemon law and the Magnuson Moss Warranty Act.
Published: July 13, 2013
Liz of Albuquerque, NM
Source: consumeraffairs.com

While driving my two young children, my 2010 Jeep Commander has been stalli
While driving my two young children, my 2010 Jeep Commander has been stalling while driving. The car completely shut down without warning. I have been working with the service department but they cant seem to repair it. Instead of making sure that I am safe, they continue to replace parts without knowing if it will fix the problem. It is very scary when this happens and Im afraid for my life and my children.
Published: August 6, 2012
Angie of Monmouth Beach, NJ
Source: consumeraffairs.com

I own a 2009 Jeep Patriot and my transmission went out. Since I bought it n
I own a 2009 Jeep Patriot and my transmission went out. Since I bought it new and it came with a lifetime powertrain warranty, which includes the transmission, I didnt think getting it repaired would be a problem. Little did I know that in order for the warranty to remain effective, you must have the transmission inspected within the first 5 years of ownership. That little fact was never revealed to me even though I have had all required maintenance performed by the dealership. Has anyone else had this problem and what was down to resolve it short of paying for the repair - which is going to run $4,200.
Published: September 30, 2015
Joseph of Clinton, MD
Source: consumeraffairs.com

I ordered a 2012 Jeep Liberty Jet from the factory. The engine ticks loudl
I ordered a 2012 Jeep Liberty Jet from the factory. The engine ticks loudly, while in idle, and never stops. At 50-60mph, the engine shudders, vibrates and has a roar to it, sounding and feeling like the wedges you go over, to slow your vehicle down. It has 700 miles, and these are from going to the dealerships, and independent mechanics. 3 dealership trips, and 2 trips to independent mechanics. Chrysler refused to do anything about it.
Published: December 9, 2011
Diane of Norcross, GA
Source: consumeraffairs.com

Check Engine Light/Software Updates - To begin with I am glad that you are
Check Engine Light/Software Updates - To begin with I am glad that you are reading this, on the other hand I am sad. Simply because you would not reading this unless you have had problems with your vehicle. I bought a new 2015 Jeep Renegade Trailblazer, bad mistake. This is the fifth Jeep I have owned and let me quite frank about it, it is a piece of garbage. If I had known the thing had been made in Italy I would not have bought it, much less traded my 2010 Jeep Liberty for it. At this date it has less than 20,000 miles on it and I have the records to show that it has had over 20 software updates done to it. Lemon law, right, the only thing that is yellow here is the Jeep representative that will not return my calls, and at this point the service manager at the dealership will not return my calls either. They know the vehicle is a piece of (well you know what).Right, I am pissed, but who cares out there? I am writing this just to blow some steam off. Vacation time comes around and Im afraid to go anywhere far in it. Thats sad, new vehicle and no trip anywhere. Now, let me say this. I have found out the motor of this thing was designed by the same man who designed Maseratis, (or so I have been told), well he might know fast motors, but he dang sure is not an electronics guy. Really, JEEP should take pride in the fact that they used to be made in America and that they have served in many wars and stand up for the American people that bought their products. By doing so, Mr. JEEP guys, just take this piece of heap that you call a vehicle and stick it. Just pay off the remainder of my note. And in return, I promise you, I that I will never make my driveway look that bad again, by having a Jeep parked in it. If anybody out there, has any suggestions, feel free to comment about it.
Published: February 1, 2017
Linda of Graham, TX
Source: consumeraffairs.com

2015 Jeep - The transmission that whines when I pull off and stop. Understa
2015 Jeep - The transmission that whines when I pull off and stop. Understand the Jeep have 9 gears.
Published: May 17, 2015
Terroe of Houston, TX
Source: consumeraffairs.com

2014 Jeep Grand Cherokee - I just wanted to reiterate what another user has
2014 Jeep Grand Cherokee - I just wanted to reiterate what another user has stated about the drivers seat lumbar cracking. I have noticed it cracking fairly regularly, but intermittently - and I have not yet found a fix. The previous user stated that a piece is too short and needs to be repaired. Does anyone have any info for me so I can communicate this to my dealer. Thanks.
Published: September 27, 2014
Tom of Grand Rapids, MI
Source: consumeraffairs.com

I bought my 2013 Jeep Patriot about 5 months ago. I loved it up until about
I bought my 2013 Jeep Patriot about 5 months ago. I loved it up until about 10K miles when I first started having problems. It has the CVT style transmission in it, and has now overheated and left me on the side of the road 4 times now. This latest time I sat on the side of the road for 21/2 hours in a remote area where I had no cell service. I have determined that it happens just about every time the temp is over 90 degrees outside - happens frequently in southern Louisiana and I have sustained between 70-75 miles an hour for more than 1 hour - I commute 1-1/2 hours each way as I live in Mississippi, and the majority of the highway speeds between here and there are 70 mph. I have been fighting with Chrysler for almost 2 months now. I was ecstatic when I got a call from corporate last Friday telling me they would be happy to buy back OR trade-in my vehicle. Now the corporate guy here is telling me they absolutely will not buy-back my vehicle, they will only trade. I have been unable to find another Chrysler vehicle in my price range that suits my needs since it must be MSRP to MSRP. I am still actively fighting, and considering getting a lawyer at this point.
Published: September 5, 2013
Jade of Poplarville, MS
Source: consumeraffairs.com

I own or I should say paying to own my Jeep. I have had it for 3 years. So
I own or I should say paying to own my Jeep. I have had it for 3 years. So far it has been dependable. Not a fan of how the transmission works. It shifts but not always when it needs to. Been that way since the day I bought it. Since I have had it we have not had any real expensive repairs. We had to take it to the dealership to have a wheel sensor replaced. Other than tires and a realignment its been trouble free. I would recommend a Jeep Compass.
Published: December 12, 2019
Kenneth of Harold, Kentucky
Source: consumeraffairs.com

I purchased my 2004 Jeep Liberty in 2006. I have been lucky not to have any
I purchased my 2004 Jeep Liberty in 2006. I have been lucky not to have any problems until three months ago when the rear drivers side window unexpectedly fell. After doing some research (and holding it up with duct tape), I have found out that I cannot simply purchase the regulator slider that is faulty but I have to purchase an entire new motor and regulator with a new window since Jeep has redesigned said parts after finding out their previous design was faulty. I can aptly fix the problem myself but cannot purchase the single part because Jeep no longer allows selling it. This is absurd and a recall should definitely have been issued. I will never buy Chrysler again.
Published: December 24, 2011
Dennell of San Francisco, CA
Source: consumeraffairs.com

My 2004 Jeep Liberty keeps stalling. While driving, the jeep stalled and wo
My 2004 Jeep Liberty keeps stalling. While driving, the jeep stalled and would not become idle. This was right in the middle of a busy intersection, with our kids in the jeep. We were told by a Jeep dealership that the engine computer has shorted out, and needs to be replaced. The cost is $1,100.00. They do not offer a new computer, only a rebuilt one that is available through the dealer.
Published: December 11, 2011
Domenic of Burnaby, BC
Source: consumeraffairs.com

I took the car to Advance to see why the engine light keeps coming on and w
I took the car to Advance to see why the engine light keeps coming on and why the car was blowing heat. They hooked it up and said that was a small leak and that it could be the gas cap. We fixed the cap and went on. After a we drove and the car got to half a tank, the engine light came back on again. Now back to the air conditioner. We have been back and forth with this. I took the car to the place that fixes my Lincoln, and they saw there was a leak coming out of the jeep from the air conditioner. He told me since it was under warranty, to take it to a jeep dealer. I took it to Five Star in Macon, and they said there wasnt a leak. They put Freon in the jeep and made note of what I said. Two days later, the car was hot again. I took the car back, and they said there was a leak and they needed to order the part. They fixed the jeep, and then, it went out again. I had to go out of town and I had to ride with no heat. On top of that, my children had to ride in it the entire time without any air. That is dangerous to anyone and mainly children. I drove around in Atlanta for a week because of the scheduling and being able to come back so they could fix it. They explained that if I got a rental, they wouldnt cover the days that the jeep was fixed. I just dropped the jeep again, and if its not done right again, what do I as a customer do? This is crazy that we were forced to ride in 117-degree weather and then some. As a customer, I am so angry and dissatisfied with the service that I have gotten.
Published: July 23, 2012
Rebecca of Macon , GA
Source: consumeraffairs.com

I currently own two Jeep vehicles. One I purchased new is a 2013 Grand Cher
I currently own two Jeep vehicles. One I purchased new is a 2013 Grand Cherokee. It has been the most dependable, reliable, stylish vehicle that I’ve owned. Jeep has stood behind any issues I’ve had, which have been few. My second Jeep is a 2018 Wrangler Sport that I purchased used with 8,000 miles and under warranty. It’s also a great vehicle, easy to tow behind my motorhome, and fun to drive on adventures. I’ve had no issues at all with it.
Published: November 4, 2021
Debbie of Deland, FL
Source: consumeraffairs.com

Brand new loser cars from 1996 to 2012: Ive been a faithful customer to Chr
Brand new loser cars from 1996 to 2012: Ive been a faithful customer to Chrysler vehicles for over 17 years and every product that we have purchased always resulted in having a serious problem(s). We would have the vehicle serviced and traded up and purchase a new vehicle. The trust in your car products and materials has been irretrievably shattered. I purchased a brand new 1996 Chrysler Sebring which had consistent problems, traded up, purchased a brand new 1998 Chrysler Concorde that had transmission locked up, paid the car off and purchased a 2003 fully loaded Jeep Liberty. What a travesty. Here I am again, old faithful, believing this vehicle will be different psych. With every vehicle I purchased, things never got any better, only more repair bills. Currently, Im at Russ Darrow on S. 108th Street with outrageous repair costs on my Jeep including consistent ABS brake light problems, unresolved engine light problems, replaced air compression motor & pulley drive system, belts locked up, transmission leaking, water reservoir and of course, its nobodys fault. After keeping up with all my maintenance checks on all my cars with the dealership, I still cant keep a vehicle that can run successfully past 70,000 miles before requiring major repair. This is ridiculous. At this point, I am no longer interested in purchasing another Chrysler product ever as long as I live! I will be following up with a complaint with to the BBB and anyone else that will hear my complaint.
Published: October 4, 2012
Robert of Brown Deer, WI
Source: consumeraffairs.com

No wonder used Jeeps are being sold just under the warranty expiration for
No wonder used Jeeps are being sold just under the warranty expiration for such a cheap price! GOOGLE any used Jeep and youll think youre getting a deal. Bought this vehicle from Duluth Dodge Chrysler, it was a 2014 used with 29,000 on it. It seemed to start to have odometer issues and so the odometer was replaced under warranty. It would reset miles traveled so I couldnt get exact mileage on it. I hadnt problems with it until it hit 87,000 miles, and suddenly an obscure diagnosis from the dealership, considering, Jeep and most Chrysler products have had this problem for years. First the ETC (throttle control light flashed) while traveling 30 mph uphill and then car sputtered and almost stalled out. Situation didnt happen again for another week, just after having new brakes, and rotors on the rear. The brakes didnt wear evenly either, but not much of a concern over that at the moment, considering the car is now undrivable.While leaving a parking garage, the attendant left the vehicle run, and when I got inside, the ETC, the Engine Light, and ESC lights stayed on. Car, stalled, I followed directions by shutting car off according to the owners manual (which is a dead giveaway Chrysler has seen this issue before) -- however, I had to inch my way home with several stops, stalls, and at one point the car jumped while I had my foot on the brake at a stoplight nearly hitting a pedestrian, because it idled so high, the entire instrument panel lit up like a Xmas tree. It just went to the dealership which I could only afford a one hour scan $220 bucks to have them say it must be an electrical issue and they had all kinds of codes come up.I mentioned to them that this issue is fairly common with Jeeps but again, they are covering their ears and perhaps its a problem they cannot fix because they have no idea how to repair it. They called and said, theyd like to see if they can save me money and perform some type of pigging back wire connection to the throttle. They said it was the throttle that wasnt getting enough juice, but there must be a short somewhere, but it could get expensive trying to find it, so here was their short-cut alternative.Ive read other posts here about the wires shorting out because theyre too close to the camshaft or catalytic converter... I wouldnt know -- but I do know that Chrysler has been STALLING ON A RECALL for this problem for years. Had this happened on the highway and if it happens on the highway, somebody could get killed, and Im sure theres been a few that have. Chrysler needs to have a class action lawsuit brought against them. This is a life and death situation that doesnt have to happen.
Published: January 12, 2017
Stoney of Cloquet, MN
Source: consumeraffairs.com

While on an out of town trip, the cars dashboard display notified me that I
While on an out of town trip, the cars dashboard display notified me that I needed to get to a dealership within 200 miles. Since I was in rural Arizona, it was difficult to find a dealer, but I managed. 10 weeks later, my car still isnt repaired. Chryslers customer service has been erratic and unhelpful, they claim that there are problems locating the parts needed to repair the car. Most disappointing, however, is the companys complete lack of concern for my dilemma. My personal expenses have been significant, the company barely communicates with me, and wont commit to anything at all. No car, no repair, no compensation and above all, NO APOLOGIES.
Published: April 13, 2015
John of Ridgway, CO
Source: consumeraffairs.com

I bought my 2011 Jeep Liberty from CarMax in White Marsh MD. The night I to
I bought my 2011 Jeep Liberty from CarMax in White Marsh MD. The night I took the vehicle above 50 mph the roof had a very noisy air leak. I have had the gasket replaced within the first 30 days and there was no noise until two weeks later when it came back even louder. I complained to CarMax who then told me it was a manufacturers design flaw and everyone (except me and my salesman) are aware of the sky roofs problematic history. I was told by CarMax to take it to a Jeep dealership to have them fix it because they could do no more for me. Really? I have read horror stories online since and some are paying $5,000 to repair/replace the sky roof and it still leaks. Please let me know what options are available to me. Thank you.
Published: August 26, 2016
Grace of Stevensville, MD
Source: consumeraffairs.com

The steering wheel of our new Jeep Liberty is too thick to get my very smal
The steering wheel of our new Jeep Liberty is too thick to get my very small hands around. It is also made of a smooth material. This is a bad design. When making turns, I have lost my grip on the wheel on many occasions. On one such occasion, I plowed into a post. Thank goodness it wasnt a child.
Published: October 28, 2011
Diana of Corrales, NM
Source: consumeraffairs.com

Wife liked the looks of this jeep so I bought it for her. First Chrysler pr
Wife liked the looks of this jeep so I bought it for her. First Chrysler product and last I buy. I never thought I had to inspect inch by inch before leaving dealership. Both front seat backings were damaged or with defects. Dealer simply says, it is under warranty. Okay, no problem. While driving back home to other Elko, Nevada, wife notices passenger visor mirror is shattered. Dealer says it is under warranty. One week later, wife experiences all warning lights on cluster flashing and speedometer blacked out and inoperable! We call dealer extremely upset and they say it is a recall that they just forgot to tell us! But its under warranty...not one apology! I could not convince wife into purchasing another foreign vehicle then but after this experience, Chrysler products will not even be considered! Thank you.
Published: December 12, 2013
Alberto of Elko, NV
Source: consumeraffairs.com

Purchased Jeep used in 2011. In 2013 shifter plate failed. Required purchas
Purchased Jeep used in 2011. In 2013 shifter plate failed. Required purchasing full shifter assembly to replace plate-cost $650+ plus labor. Total around $895. After another 20,000 miles, the same plate failed. This time the assembly part was $725. With labor totaled $954. Totally dissatisfied with that manufacturer design. Will never consider another Jeep as long as they use that design. Chrysler Jeep has no recall on this item, but they should. Customer service rep was very nice, but they dont do a recall unless there enough complaints. With the part being so readily available they must get a lot of replacements requests. Need more complaints.
Published: February 25, 2016
Larry of Monument, CO
Source: consumeraffairs.com

The jeep (2015 Jeep Cherokee) is currently in the shop for the second brake
The jeep (2015 Jeep Cherokee) is currently in the shop for the second brake booster failure. The first one happened little over a year ago at 26k. This one just happened again at 44k. The dealership has had the vehicle for over a week, and they cant seem to get the problem fixed. Last Jeep we will ever own. Jeep customer service is of no use. Both times this thing went out, my son was in the back seat. At this point I have to question the overall safety of the vehicle.
Published: April 9, 2018
Sean of Thomasville, GA
Source: consumeraffairs.com

Jeep Grand Cherokee 2008 Paint Peeling - The paint has hundreds of tiny cra
Jeep Grand Cherokee 2008 Paint Peeling - The paint has hundreds of tiny cracks. The cracks turn into blisters and break then rust. The car is in great condition with 65k miles. This is a manufacturer defect. I will add pictures soon.
Published: September 6, 2015
Terrance of Framingham, MA
Source: consumeraffairs.com

2012 Jeep Grand Cherokee Loredo - I lost control of my Jeep traveling 57-60
2012 Jeep Grand Cherokee Loredo - I lost control of my Jeep traveling 57-60 mph. I nosedived into a ditch, flipped over, and rolled sideways several times down a rural hwy, coming to rest upside down in a deep ditch facing the opposite direction in which I was traveling. Each roll my head slammed into the window. I did not have the strength to save myself. After the first hard slam I was just a flop. My daughter, her friend, and my 3 year old granddaughter was in the back seat. None of my air bags deployed. Its been almost a month and I still have a headache. I cant remember my phone number, peoples names, or how to get into my accounts, and Im still picking glass out of my head. Even after the several hour glass picking at the hospital. My neck and shoulder makes horrible noises, and I can barely see out of my left eye. I was wearing my seat belt, but that did nothing for my head. I just bought a new vehicle, but I panic every time I think about leaving in it. I find myself sitting in parking lots for hours trying to get through panic attacks now. Im terrified of driving now. I dont want to do it. Thank God the little one was asleep and covered up. She rolled with it. And the older kids were banged up, sore and cut up from glass. We are still all so happy to be alive. Most disappointing thing is that I paid a lot for that Jeep at 5 Corners in Cedarburg, for its safety features and they failed me badly.
Published: January 8, 2015
Cheré of Oxford, WI
Source: consumeraffairs.com

I bought my first jeep February 2014, since had one recall. Been to the dea
I bought my first jeep February 2014, since had one recall. Been to the dealership for same issues several times. And driving off the dealership, same problem is there. The vehicle changes from auxiliary, to the xm radio, to regular FM radio. The car also while is parked and gears are changed, it makes a sound. Right now, Im sitting at the dealership where services are given. Spoke to the person dealing with my case, explained my concerns, told her needed a case number, said I needed the manager whom is not in. Im extremely frustrated, freaking out. My job doesnt allow me to take time off for this type of issues. To make matters worse, I been having this issue one month in after getting the car and just now manage to have a day off to schedule yet another appointment. A year later!! Someone please help. 50,000 plus down the drain. Im very disappointed. My first jeep.
Published: June 26, 2015
Yahaira of Maspeth, NY
Source: consumeraffairs.com

I have a 2006 Jeep Liberty that I bought used in August of 2009 with only 1
I have a 2006 Jeep Liberty that I bought used in August of 2009 with only 16,000 miles on it. One month after I purchased my Jeep, the front passenger window regulator went out. I got online to see about the cost of repair and found out about this widespread problem. I couldnt afford to pay for the repair so I had to tape the window up. In April of 2010, the rear drivers side window went out, so I taped it up. Yesterday, the rear passengers side window went out and now I am fed up. I called Chrysler Corporate (800-xxx-xxxx) today and complained that I now have three windows that do not work and do not have the money to fix them and Im driving around with taped up windows. I told them that I know for a fact that this is a widespread problem and I know that the regulators are made of cheap plastic that will not hold up to the repetitive motion of windows being rolled up and down. The customer service lady then asked, What is it that you are asking Chrysler to do? and I said, You are going to fix my windows. This is a serious security problem as someone could easily break into my car. After she asked me a bunch of questions and put me on hold several times, she then came back and said they were going to expedite the problem and give me a case number and have someone call me. I hope they follow through and actually make the repairs. I will throw a fit if they try and make me pay one penny. I will not do it!
Published: January 5, 2012
Tammy of Arlington, TX
Source: consumeraffairs.com

In Jan my Jeep Patriot with 13,000 miles suddenly stopped on the highway. D
In Jan my Jeep Patriot with 13,000 miles suddenly stopped on the highway. Dealer could not find a problem. On March 3, a 150 miles from home, it happened again. Nearly got crushed by a tractor trailer. Engine light came on. Had it towed the nearest Jeep dealer. Had to rent a car to get home. After three days dealer could not find the problem and suggested I call Jeep customer service. I did on March 6th. Customer service gave case # **. Said they would assign the problem to a case manager and she would call me on March 7th. I would also get an email from them confirming case number and their agreement to pay for the rental car. Neither happened on March 7th. I have called customer service 4 times since then and left messages for the case manager to call me. No callback. I emailed the Jeep executive office on March 8 to ask for help. No response. The dealer still has my car a 150 miles from home. It is now 10 days. I would suggest you think twice before buying a Jeep.
Published: March 13, 2019
T of Other, Other
Source: consumeraffairs.com

Purchased 2014 (new) Jeep Patriot from Nielsen Jeep/Dodge in East Hanover N
Purchased 2014 (new) Jeep Patriot from Nielsen Jeep/Dodge in East Hanover NJ Route 10. Computer on vehicle failed twice costing us hundreds in rental car fees as well as the inconvenience. The dealer does not cover the rental car and each time we drop the car off we have to wait almost a week before they will even look at it. We are also forced to pay an initial fee to determine that it is in fact a warranty issue. The computer is covered, but not the initial evaluation fee or the rental cars. I would think Nielsen/Chrysler would stand behind their product. We now have a car that is unreliable and we dont know where to turn. Is the computer going to fail again and strand us on a dark road in the middle of nowhere?
Published: January 4, 2017
Frank of Rockaway, NJ
Source: consumeraffairs.com

Pre mature wear of rear brakes 2010 Jeep Renegade - I came in for my oil c
Pre mature wear of rear brakes 2010 Jeep Renegade - I came in for my oil change. I have 12000 miles. They came and told me my rear brakes where worn down and I needed a brake job for $400. I had it done and got on the phone to Chrysler to file a complaint. The rear brakes should outlast the front by 3 times. The fronts are ok. I see many others with the same problems but on 2010 & 2009 vans. They agreed they should have not worn out and sent me a check for the repair done. They could not assure they would not wear out again in 12000 miles or less. The service manager said a lot of them have the same problem. I think it is a real safety concern. I went to a speed shop and they told me it happens often to Chrysler products as the brake system has a poor design and cannot handle the weight of the 2009 & 2010. He told me next time to replace their rotors with double cross drilled rotors and that solved the problem for others. I think this Jeep is unsafe now because of the bad brake wear down and all they can do is issue a refund instead of solving the real problem. Now I have to worry about brake safety and have a pair of rotors waiting for the next time they wear out in less than 12000 miles. I hope others with the same problem will report it to Chrysler so they can make changes and resolve the problem that many are having with premature brake and rotor wear.
Published: October 13, 2012
Donald of Chicago, IL
Source: consumeraffairs.com

I was pulling out of a parking lot onto a busy highway, when my 2008 Jeep W
I was pulling out of a parking lot onto a busy highway, when my 2008 Jeep Wrangler started honking and the lights started flashing. It stalled for a few seconds, then I started driving again. I made it 1/2 block to the stop lights, at which time, it did it again and stalled completely. I was able to coast through the stop light and turn onto a side street, where it stopped in a very unsafe area. I immediately called for help and couldnt even get to make my hazards go on. We have since had it towed to a dealership, and we are waiting to see what they come up with. 1 month ago, the stabilizer bar went, causing us to be thrown into oncoming traffic over in Detroit. We had that fixed (quite a cost) and found out this is also a common issue with these jeeps. From reading on the internet, both these things are common problems, but Jeep will not own up to these things. These trucks are horrible and unsafe! We bought ours new, and we have never gone 4x4ing or abused it in any way! We still owe 2 years of payments on this piece of junk, and we are afraid to drive it, because it is a death trap!
Published: May 11, 2012
Cynthia of Delhi, ON
Source: consumeraffairs.com

Ive about had it with this 2006 Jeep Commander nonstop issues and its never
Ive about had it with this 2006 Jeep Commander nonstop issues and its never ending money pit. Sunroof leaks, gotten it fixed multiple times. Stalls switching from reverse to drive. Repaired that and it still does it. The right side power steering went, new rack and pin. Massive massive electrical issues, you fix one problem leads to another. The electrical issues dont stop!!! Since it takes hours and hours for the mechanic to pinpoint one electrical problem and thats just to give a quote. Then the car has shut off while turning and other vehicle coming at me, that ignition switch recall supposedly fixed that.My mechanic said stop putting money into this. He said the engine is going to go soon. I dont have money to just purchase another vehicle!! We have 4 kids. I cant afford a car payment so keep dumping money into this garbage of a vehicle to keep getting by. What other choice do we have. Jeep should be ashamed and recall all these awful Commanders. Get them off the road!!! Complete unsafe and I have no choice but to drive it.
Published: October 7, 2017
Corinne of Woodbury, CT
Source: consumeraffairs.com

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