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Mitsubishi
Mitsubishi Motors Corporation is a Japanese multinational automotive manufacturer headquartered in Minato, Tokyo, Japan. In 2011, Mitsubishi Motors was the sixth largest Japanese automaker and the 19th largest worldwide by production.
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Mitsubishi
Product Reviews:
I bought it 2005 Mitsubishi Gallant. I read the handbook which said they ch
I bought it 2005 Mitsubishi Gallant. I read the handbook which said they change the motor every 5000 miles. I had a real oil changes done to the car and the motor blew on me when I brought it to Mitsubishi. They said that I didnt have enough oil changes and there was sludge in the motor. Every mechanic I talk to says that shouldnt happen. They refuse to honor the warranty. I was forced to buy a used motor from a wrecked car and have it put in. I will never buy Mitsubishi again.
Lied to me. Told me I was half approved on Saturday 9/16. Jimmy said to tak
Lied to me. Told me I was half approved on Saturday 9/16. Jimmy said to take car and come back Tuesday to finish paperwork. I said I am not leaving with the car unless I am approved. He went over finance area, came back and said you are approved. I said its, mine he said yes. All this was said in front of the sales girl GaElle and my 21 year old. So I left. I text my sales girl and told her I had all the paperwork and she said ok see you later meaning today Tuesday. I get a text from her telling me that Alex ** is working on my approval to come in on Wednesday instead. I quickly called the dealer and asked what was going on. I get a call back from a Mr. ** telling me I am not approved and they are working on it.I give him the whole background and he says youre not approved. I said what time are you open still I will bring the car back. I then get a call from Alex ** and he says he doesnt know why Jimmy told me I was approved and he will have a chat with him. He then says he does not know why GaElle tells me to bring paperwork in and that he will have a chat with her. Needless to say do not go there unless you want to deal with liars and a people who feed you bull just for a deal. Bad bad place. Go elsewhere please. Any questions feel free to call me **.
Last year was a milestone for me, rebuilding my life and credit after many
Last year was a milestone for me, rebuilding my life and credit after many rough years... in short I decided to buy a brand new car to reward myself. I choose the worst company in the world. Mitsubishi. Westborough Mitsubishi in Massachusetts. Do Not BUY. After week 3 of being in my new car, I began to notice stutter in the engine, RPMs going crazy. Called and was told thats the way it runs. Ok. Drive another couple weeks. RPM still going crazy, loss of power, misfiring, stall/stutter in engine... driving on highway feeling like Im driving in hurricane, but 80 degrees sunny and no wind. Brought it to dealership. Was told they scanned it, no problems. Its a 3 cylinder. Its a CVT transmission. Its how Im driving, its how Im stopping and starting... every reason except that the car may actually be malfunctioning.A few weeks go by my car starts showing increasing miles on odometer... too many. I start doing math and tests on my own. Car is legitimately tacking in a half mile for every mile I go. I call again. Ive taken pics and videos and logs of what it is doing. I offer to email my data. Matt the service manager says (verbatim) “sweetheart, theres no dummy lights... there’s no problem. Ladies... need i say more!!! My head gasket was about to blow. Yes pun intended!!!So I began to research and keep track of everything the car is doing...beyond simply riding like **. My 3 cylinder brand new car after a year has cost me $5,678 in gasoline alone. It says Ive driven 43,000 in one year! Mind you I live in Massachusetts one of the smallest states in America. That means Ive had to drive over 800 miles a week every week. That means 124 miles every day 7 days a week 365 days. Ok so I do work full time not driving. I sleep 8 hours a night and do other things besides drive. The average American drives 14,000 miles in one year... Ive done the math. It legitimately has added over 20,000 miles I did not drive.I spent the day at the dealership with a Mitsubishi rep to no avail. My numbers, my proof mean nothing to them. Im irate to say the least. I am however about to wage war on Mitsubishi... including local news and a lawsuit. There are many other details far too many to detail in this essay. However I would like to extend an invite to anyone else with a 2017/18 Mitsubishi still under warranty with these problems, similar or otherwise to contact me at my email: **.I believe its time to look into a class action suit. Fyi. Honda and Nissan were sued for accelerating odometers. Just because your car is new or you believe large corporations are held to higher standards... trust your instincts. You are not a moron and if you feel or have proof your vehicle is faulty then join me and lets make Mitsubishi pay for their unethical business practices because I for one am not letting this go. Ive worked too hard and nice things are few and far in between for single working tax paying mothers like me or dads or anyone... Its not ok. Again **.
Ive been very satisfied with my 2011 Mitsubishi Galant. It handles very nic
Ive been very satisfied with my 2011 Mitsubishi Galant. It handles very nicely and gets good fuel mileage. It is also very attractive and comfortable to drive. I also like its size. The features I most enjoy are the sun/moon roof, the 6-CD stereo, satellite radio accessory and the touch- screen information center, including navigation. Although I enjoy the Bluetooth availability for hands-free calling, I do wish I could also utilize other features via Bluetooth such as my music players or having my text messages read.
2015 Outlander Sport - Power train issues. My truck has less than 50000 mil
2015 Outlander Sport - Power train issues. My truck has less than 50000 miles. One Sunday in February 2017, my transmission was acting like it was slipping. At one point, it was jerking and halting pretty bad. Put fluid in it to get home. Called Monday and was told to bring it in tomorrow. Took it to dealership was told a recall was on it and I was covered. Well, now 2am being told due to wrong fluid, I am not covered. After calling National Center, the mechanic told them that the fluid caused the problem. Wait a minute, had to put fluid because of the problem and the recall states the problem I am having is due to manufacture issues. Waiting for arbitration. Not confident since they work for the company. Stay away from Mitsubishi.
I bought a 2014 Outlander from Tricity Mitsubishi with 45500 km mileage and
I bought a 2014 Outlander from Tricity Mitsubishi with 45500 km mileage and with a price of $30600. Of course with $5000 dead payment from my old car 2014 Lancer. After one week, I called the agent who sold me the car and talked to him about the noise and the vibration, they gave me an appointment, I went and an expert there who doesnt work with them anymore, told that there is a problem of vibration that they will fix. They got the car for 2 days, and he fixed the problem but he asked to come back if the vibrations comes back.Yes, the vibration came back and I called them, however that person left the job and when I called today, the service department responsible, without any respect asked me to go to complain to Mitsubishi Canada as this is how the car was made by Mitsubishi with noise and vibration and we have nothing to do for you as our experts saw your car and said it has nothing since that noise is part of the car that Im paying its loan till 2021. Please, is there anyone who can help me with this very big problem that my dealer ignores and let me down this way?
I confirmed the purchase of a l200 Walkinshaw in August 2012, which I colle
I confirmed the purchase of a l200 Walkinshaw in August 2012, which I collected as soon as it was available in October 2012 from the Main Dealer Harratts in Barnsley. One of the front tires seemed to have a slow puncture and after a few weeks of blowing it up I decided to have it repaired. When the tire was removed from the wheel, it was evident that it had a rip on the inner wall that could only have been there from new. The next fault I experienced was paint coming off the wheel centers so I was obliged to take the vehicle back in again to the Main Dealer for that to be rectified. Shortly thereafter, I next noticed paint coming off the wing mirrors and the door handles, so it was back in to the Main Dealer again. The next fault that surfaced was the powder coating coming off the wheels, so back in to the Main Dealer once again. Then the front bumper paint started to peel so I took the vehicle back to Main Dealer yet again. This was all in the first 12 months!!Then, having read the advertisement in the Main Dealers that boasted the towing capability of the vehicle, I had a tow bar fitted by them and it seemed fine until I started towing. After approx 1 month of occasional towing of half the advertised weight the engine overheated, so I was back to the Main Dealer yet again who kept the vehicle for X days and then told me it was o.k. However, only 6 weeks later while towing a light load, the engine overheated again, so I was back to the Main Dealer, who supposedly fixed the problem and it was fine for a while but as I was not then towing there were no problems. The next thing that happened when I started towing again was that I observed the gearbox overheating rather than the engine. So I took the vehicle back to the Main Dealer. They got me back on the road again this time after about 5 days and I started to tow again but the same problem with the gearbox, overheating occurred again so it was back to the Main Dealer yet again. They kept it in a bit longer than normal this time. I could be forgiven for thinking that might be to attempt to assure me its going to be right this time but no, about 8 weeks later, on 21/10/2014, the gearbox overheating light comes on so its back to the Main Dealer and Im without the vehicle once again. These l200 engines dont seem very good at all, although the warning lights are brilliant!! The after sales care and service at this Main Dealers is disgusting and I have had to travel from Bolton to Barnsley each time the vehicle has had to be taken in and invariably get myself home because they dont even seem able to coordinate the replacement hire car properly. Is there any Solicitor out there who can act for me on a no win no pay basis because the losses I have incurred due to the failure of this Main Dealer to deal effectively and efficiently with the recurring problems that I have experienced with the new vehicle they sold me are crippling my business?
I have worked for GM for years 25 +... My family has owned Mitsubishis for
I have worked for GM for years 25 +... My family has owned Mitsubishis for years, no problems at all!!! My son beat the hell out a Eclipse, it still hauls ass. Great cars. You never hear the good reviews only the bad. Look up Chevy and read all the bad reviews! It sounds like a lot of bad dealer experiences.
I have owned several Mitsubishi Automobiles since the 1990s. My most recent
I have owned several Mitsubishi Automobiles since the 1990s. My most recent Mitsubishi cars have been a 2016 Outlander and 2015 Mirage. And I still own a 1992 Mitsubishi Mighty Max truck. I have also owned other brands but hands down Ive had better service out of my Mitsubishi Automobiles. The operating cost is extremely low. Example: oil changes. My Mitsubishi dealer charges 39.99 for a fully synthetic oil change, 27 point inspection, computer diagnostics, and tire rotation. And after two oil changes the third is free! And they dont use cheap oil. The oil is OEM Mitsubishi oil made by Eneos and has the highest quality rating! Ive used both Eneos and Amsoil and the Eneos oil is far superior. My friend owns a Honda Fit and he pays 69.99 his synthetic oil changes at his Honda dealer and no diagnostics, inspection or tire rotation is included.The gas mileage for my Outlander is averaging 28mpg city, 33mpg highway and the amazing Mirage gets minimum 38 mpg city and 48mpg highway but I often get as high as 52mpg! All 2016-2017 Mitsubishi cars have more standard features than any other brands and Mitsubishis prices are lower! Who would complain about getting more features for less money and low ownership cost with excellent gas mileage? Oh, and 10 year 100,000 mile warranty! Oh yeah and 5 years Free Road Side Assistance.Researching other cars I found most had manually operating windows and way less features than a Mitsubishi for the same price. Theres no way I would pay $18,000 for a car with plastic hubcaps, roll up and down windows, keyed ignition, am/fm radio with NO CD, and non-painted mirrors, door handles etc. My 2015 Mirage cost $12,244 and is fully loaded! Push button start, pass keyless entry, Bluetooth, CD radio with USB input, wireless steering, wheels (no hubcaps), integrated turn signals in the side mirrors, all mirrors & door handles color matched to paint, fog lights, splash guards also painted to match the paint, electric windows & locks and much more! Mitsubishi cars drive great and have given me many years of excellent service.I dont understand why people want to give a one star rating and complain about rocks breaking a windshield. The rock is to blame not Mitsubishi! And others complain after driving 160,000 miles the car is not perfect. Give me a break. You must maintain any car and the better you maintain the longer your car will last. Dont blame Mitsubishi because you didnt maintain your car or that you did no research and got shafted by a dealer. Do research and if the dealer wont budge on price find another dealer. I look up other dealers online and force the dealer to match or beat prices. Its also a good idea to get approval before you go so dealers wont charge you a exaggerated finance rate. You have to do some work but it really pays off. Mitsubishi builds very reliable, stylish, excellent automobiles!
Decent size Lancer sedan, lots of room in the trunk, awesome gas mileage, e
Decent size Lancer sedan, lots of room in the trunk, awesome gas mileage, easy to get in and out of, rides easy, car seats fit easily, great car for the price... Bluetooth is a great feature as well. However, if you are driving with no music on the sound from outside is very noticeable. I would also like power seats and would improve the radio system, it can be confusing to navigate in the beginning.
I have a 2013 Mitsubishi Lancer Sportback. Ever since I bought it, the car
I have a 2013 Mitsubishi Lancer Sportback. Ever since I bought it, the car sometimes has to turn multiple times to start. This happens at least twice a month and I had Mitsubishi review my car a couple years ago and they said everything was fine. Its an annoyance I learned to deal with. Today my car starter died and I needed a tow out of my garage. The tow was with Mitsubishi Roadside Assistance and they towed my car to the wrong location-a farther away location by about 15 miles. I just wanted it towed 1 mile. They said I would be on the hook for the tow back to where I wanted it (at my expense). Then I find out that my economical $20k new Mitsubishi requires a special dealer part only for the starter and the cost was over $830. The average new starter at Auto Zone costs around $150.Why would Mitsubishi make a model that requires a special starter? At the cost nearly 6 times what the average starter cost is? Because the roadside assistance through Mitsubishi towed to the wrong location, my mechanic could not complete the work and I will have to keep my rental another day-$77 more. If this is the type of engineering Mitsubishi requires of consumers-to have a special part that is ridiculously expensive and to make a mess of the tow service they promised would help (at no charge)... They have lost me as a loyal customer today. I have driven Mitsubishi since 2003. My next car will not be a Mitsubishi.
I feel this vehicle is safe and reliable and has all the features you would
I feel this vehicle is safe and reliable and has all the features you would want in an suv that is affordable to the average consumer. It also has 4 wheel drive. The interior is spacious and accommodating. The one drawback is the radio media center.
2014 Lancer - In April 2017, transmission malfunction caused road accident
2014 Lancer - In April 2017, transmission malfunction caused road accident and injury of elderly male. Marius of Mitsubishi Motors refuses to have transmission repaired under warranty. Vehicle was purchased 2 months before the accident and Marius even denied cost of inspection regarding malfunction. Vehicle is still at Mitsubishi repair shop in Salinas, CA ever since insurance company had it towed there after completing body repairs stemming from accident and service dept will not release vehicle unless owner pays for inspection fee of $250 because of Marius’ denial.
Similar quality and amenities to the Toyota Camry without the high purchase
Similar quality and amenities to the Toyota Camry without the high purchase cost on the used market. I have one with 267K and other than routine maintenance + one alternator no issues. Cant beat that.
I bought a brand new 2005 Mitsubishi Galant. I had five oil changes and 27,
I bought a brand new 2005 Mitsubishi Galant. I had five oil changes and 27,000 miles and my motor blue... Mitsubishi made me bring them all my oil changes which I did and they blamed the motor on the sludge from not being changed but I brought them five oil changes. In their book says every 5000 miles not every 2000 miles like most cars. So they wouldnt pay for the motor 27,000 miles brand-new car with the oil changes as proof. So I paid for it myself and put another motor in. This motor had 30,000 miles on it when I put it in and it just blew at 80,000... Who is the 2.4 4 cylinder I know for sure their engines are ** and if they get hot at all they work and blow head gaskets. Mitsubishis are crap. I will never buy one again. I will spend my life warning people about how ** their warranty is. They say 100,000 mile warranty. It sounds good but its a lie. Rip off.
I have a 2011 Mitsubishi Endeavor and when my car was off it lock the doors
I have a 2011 Mitsubishi Endeavor and when my car was off it lock the doors by itself and speed forward rapidly fast moving forward down the hill but got stuck at the tree and then try to speed faster pass the tree then stop and caught itself off. I know there was problems before that happen like this before last car year was 2010. Someone please look into this because it could happen do anyone. Im still bless to be alive!
Mitsubishi Lancer is a small car and a perfect fit for my family. Fits car
Mitsubishi Lancer is a small car and a perfect fit for my family. Fits car seats good, its good on gas, and fast. It has good steering and has a nice sunroof but it isnt working right now. Its a nice car that runs great and it has good interior but I wish it was all one type of interior design and not mixed of leather and fabric. I also wish there was more leg room in the front seats and the car sun roof in my car opened.
I own an Outlander Aspire PHEV and received two letters from Mitsubishi Aus
I own an Outlander Aspire PHEV and received two letters from Mitsubishi Australia regarding two safety recalls. I made an appointment with Mitsubishi Pennant Hills (Sydney) and received 2 SMS from them to confirm the appointment, the last one yesterday. After spending an hour in traffic, I arrive in time at 8am only to be told that they dont have the program and hence cant do the service. Theyd call back when they have the program. This isnt the first time this happened to me. I booked a regular service at Mitsubishi Artarmon a few months ago. When I arrived they told me they couldnt do it because it was a PHEV, I had to go to Pennant Hills. When I finally got there the service was nearly $500 - for a simple check of a brand new car at 15,000km. What kind of dodgy company is that? One thing is for sure: Never again a Mitsubishi. These guys dont know what organization and good service is.
Mitsubishi is great. It has been getting me to point a and point b. I love
Mitsubishi is great. It has been getting me to point a and point b. I love this car very much and it is my baby. I wouldnt trade it or sell it for the world. I love most of the interior and also the seats and leather. I feel so comfortable when I drive. It drives really good and really smooth. I havent had a problem or any type of issue with my car. Mitsubishi could improve on the wheels, color and interior. I would love for it to be more roomy and also have tv and a better stereo and automatically start.
Never got a call back when car was fixed. Took it in November, got cuzzed a
Never got a call back when car was fixed. Took it in November, got cuzzed at, were very rude. Bad experience. Its December now and car is still not fixed. I will never buy a vehicle there again. Worst experience ever, unprofessional, awful.
I have owned this 2000 mirage LS coupe for 16 years and it just passed 2600
I have owned this 2000 mirage LS coupe for 16 years and it just passed 260000 miles on odo. Even at 260k miles, the car still drives strong. Over these years, I have replaced struts, outer tie rod, front brakes pads, timing belt, water pump (once), drive belts, valve lifters, valve gasket, 2 motor mounts, O2 sensors, spark plugs, wheel bearings, filters, manual transmission fluid, tires, and engine oil. Theres one time the car died with no reason and its one of the connector was not good, but other than that, the car has been really reliable and it always starts and goes. It still has original clutch and rear brake shoes after 16 years of owning, and I live in california. The paint on the body still shines except the paint on the plastic parts. My co-worker wont believe my car is 16 years with 260k miles when he saw the car recently. I would definitely recommend my friend for a Mitsubishi if the company can survive.
2010 Mitsubishi Lancer De - Windshield visors will not stay in position. Ro
2010 Mitsubishi Lancer De - Windshield visors will not stay in position. Road noise is very loud. Car has 100k and the car shakes, rattles and squeaks. Dealer in Richmond Hill finds nothing wrong. Very sluggish on take off. Body is full of small dents and scratches. Its honestly the worst car I ever had and I had a lot of cars. Will NEVER buy another Mitsubishi.
We purchased a Mitsubishi Montero SUV in 2002. Its a very good car. Our c
We purchased a Mitsubishi Montero SUV in 2002. Its a very good car. Our complaint is with the lack of ethics and backhanded behavior of Mitsubishi towards its clients. We found out in 2003, when we were forced to file for bankruptcy, that Mitsubishi had financed our car through a balloon loan which is now illegal in Texas. It is a long-term loan that has one large payment (the balloon payment) due upon maturity. Since most of the repayment is deferred until the end of the payment period and we were already in bankruptcy at the time, the large single payment ($20,000) at the end was considered by the bankruptcy court an unsecured debt, therefore, we are not obligated to pay it after paying the secured portion ($38,000). We ended up paying far more than the car was worth and Mitsubishi still wants more. I say wants because Mitsubishi is still trying to get money from us. My husband had a car accident and the Montero was totalled. Mitsubishi is now fighting us to keep the insurance money. Are they so desperate? Is the company hurting that much? They are paying their attorney more than what the insurance company is paying for the accident. In summary, the accident happened in September of 2009 and today, April 14th 2010, we still do not have a second car because the insurance company will not release the payment to us since Mitsubishi hold the lien. We have been restricted with our transportation and my son was not able to attend college this past semester due to lack of adequate transportation. We had to spend $3,000 repairing the one car we have, and the aggravation and stress we have endured have been something I cannot describe. Please, do not buy anything from Mitsubishi.
My 2005 Mitsubishi Endeavor is my life. That car works better than anything
My 2005 Mitsubishi Endeavor is my life. That car works better than anything I owned even though cylinder 3 misfires and costs too much to fix. It runs strong for 4 years now. 190,783 km and it starts up and everything works. Only noticeable problem is that the oil runs out and I have to fill it up but its worth it. Also the black paint peeled off all over but I dont care. I love my car and never want any other. Only reason I didnt give it 4 stars is because I know most people see the oil thing as an issue but it doesnt bother me.
Had organized to have my Mitsubishi Triton 30k service organized for the 13
Had organized to have my Mitsubishi Triton 30k service organized for the 13/5/2016. At the time of purchasing we were informed that all servicing would be capped for 5 years, no detail or other information given to us or discussed. First service was $300.00 so I assumed that was the capped price. When I rang up to organize the service to be scheduled for the 13/5/2016 I specifically asked the person at Mitsubishi Mornington as it was a major service would it still be the same price? And was informed a definite yes. After completion of the service on the 13/5 I went to pick up my vehicle and was informed that it would be $595.00. As I was under the impression that it was capped I only had funds for $300.00 on the day.The person at Mitsubishi Mornington then informed me that the price was $295.00 more than I had on me. I again reiterated that I thought it was capped for the 5 year period particularly after checking this on the phone when I booked the service. The person informed that there was nothing she could do and would get the manager. The manager then came out and was exceptionally rude to me from the beginning, and was most aggressive and nasty. I tried to explain to him that we were never really made aware of the terms and cond1itions of the capped pricing and was happy to discuss. He then informed me in a very rude and condescending manner “that I obviously did not understand the meaning of capped pricing”.He then informed me that there were numerous brochures in the showroom explaining the capped pricing schedule. I then asked him if I could see the brochure. He then said he could not locate any within the store but later provided me with a photocopied piece of paper with the information. I once again said to him that I did not have the additional funds and he then informed me that I would not be able to get my car and would have to find my own way home. He then continued to demean me further, by making the statement on several occasions in front of staff and other customers “that people like you will never pay.” I tried to diffuse the situation with him several times saying I would definitely make the additional payment as soon as I could. After much time had passed and I was suitably upset he agreed to give me the keys to my car and I left.I of course will pay the additional money to Mitsubishi as I have never reneged on a payment to anybody in my life. Since the episode on the 13/5 I have done my own research on Mitsubishi Capped pricing, and now understand the difference in the costs re minor and major service and to repeat again at time of purchase this was never explained nor a brochure provided on the day of sale. My complaint is two fold. Mitsubishi should make the details of their capped price servicing very clear when the vehicle is being purchased which did not happen then or when I booked the service and clearly they were only interested in getting the sale on the day when they sold me the vehicle.The treatment I received at the hands of the Manager at Mitsubishi Mornington was humiliating and embarrassing. As I work within the service industry I was shocked at his method of dealing with an issue. Not once did he ask me to come and discuss the matter privately, but instead seem to take great pleasure in carrying out the problem in front of a large audience. I am severely disappointed in the way the matter was handled and would look forward to a response from Mitsubishi.
Ive owned 2 brand new Mitsubishi Outlander GT. Sold one and still own the o
Ive owned 2 brand new Mitsubishi Outlander GT. Sold one and still own the other. First one I sold with about 15000 miles. Second one has 2800 miles as I write this. Ive had lots of problems with them. The most severe is on the current one. Brake system failed and experienced sudden brake failure. The ABS module leaked brake fluid and allowed air to enter the system. Brake peddle sunk to floor and almost no brakes. All the brake fluid stripped all the paint on the way down to the floor... including frame and subframe. All is rusting now and Mitsubishi will not fix it. Upon inspection of the damage, subframe was already rusted in the sections where brake fluid never touched. After researching, this brand has had issues with rusted out frames. I live in S. Florida. Car is 4 month old and is rusted... pretty bad. Ive never seen or ever heard of something like this. The subframe hold up the engine and also the suspension control arms. By the way, one of the control arms is rusted also. This will become a safety issue very soon. Besides this issue, all interior parts squeak and rattle after a few months. Engine trips at idle (in both cars). Ive sunk a lot of money buying these cars... I have lots of regrets.
I bought a brand new Mitsubishi Lancer in 2002 and after only 2 years, the
I bought a brand new Mitsubishi Lancer in 2002 and after only 2 years, the controls on the air were all broken. I am unable to control temp (where it comes out of), defroster and any other issue with air. Im seeing this is a common problem with other owners and the company is well aware of it, but refused to recall it or reimburse for repairs. How dare they sell a shotty product and not make it right to all the consumers who suffer with lack of such an important thing? I want justice and I am going to make all potential buyers aware of the way this issue has not been handled. We were taken advantage of. I dont know about anyone else, but I put every penny I ever made into this car and I feel like I got screwed!
The down payment that you put down for your car is used as their commission
The down payment that you put down for your car is used as their commission. The manager gets that money and puts it towards raises and his bonus for that month, NEVER towards the payment of the car. They charge you an additional payment that is the same amount that you put down to cover up when they used it for commission. The manager admitted to taking 21-year-olds and younger to court and lie just to get the car back and have them pay for the payments even after they auction it off just to make a profit. The salesperson is told to falsify the application so that it approves it on the lot and then lets you leave without insurance on the car so that they are not responsible for anything that happens. Then after the seven days that you have the car, the manager calls to let customers know that they werent approved and takes the car away after having you sign an agreement that you would pay for the car before you leave the lot puts you in the tough situation when they call for the car back. So that how they get their money and trust me I know because I was an intern there. They are ripping people off and making it legal, the cars are not for individual sale and they can take you to court for it even after the car is yours and paid for. If you have bought a car from them especially the one on Peach Orchard be very careful on what you do with that car. Even after years they can still come after you just because you have money in your wallet. If you have any specific questions on anything that they told you and wants to know if theres a way out of if what they told you were true, I am an attorney for sales and funds on owned business, email me at **. Thank you.
My 2016 Outlander was rusting all over the top of the weatherstripping abov
My 2016 Outlander was rusting all over the top of the weatherstripping above the windshield and beside the windshield. And they called it stone chips when obviously was no sign of stone chips because it was bubbling under the paint all over the weatherstripping of the windshield. For a company all about their warranty, they really fight not to cover it. I had a VW that had the exact problem and they fixed it next day. Never buying Mitsubishi again seeing as my 3 year old car is now my junker.
First, I want to highlight that I had a Mitsubishi Lancer 1999 and I sold i
First, I want to highlight that I had a Mitsubishi Lancer 1999 and I sold it last December 2012 . As I was very pleased with that one, I bought a brand new Mitsubishi Puma 2013 , but after 6 months, I was very shocked to discover that rust started to show in the car, specially in the upper side of it. In August, I called the local agent in Egypt which is Diamond Motors. They set an appointment to check the car and took photos of that rust and I was told that they will check the complaint and reply to me but till now, I didnt receive any answer.I keep on calling the customer service but its always the same answer that they will get back to me. It s not possible to spend 121000 Egyptian pounds on a car and to discover rust in it after 6 months. Sure there is something wrong with that car. Its not the standards of Mitsubishi. Now I dont know what to do as the agent in Egypt is not giving me any answers.
Be advised - do not buy a car from here or Mitsubishi at all. Short story -
Be advised - do not buy a car from here or Mitsubishi at all. Short story - bought a Lancer this January 2015 and last week my sunroof shattered out of nowhere and Mitsubishi headquarter of North America said no they will not cover me. I find this upsetting because when I bought this car, I was told my warranty is bumper to bumper. So if you want to deal with insurance and be lied by the dealer, then go ahead and give your business to them and your hard earn money.
Bought a 2014 Mitsubishi Lancer. First time buyer, it only had 16,000 miles
Bought a 2014 Mitsubishi Lancer. First time buyer, it only had 16,000 miles. Was driving on the highway. Felt like I was in a plane. Clocked my ears. Turn off the car to find out what was wrong. Saw nothing. Get off the highway, axles fell off front right wheel. Getting the run around. This happen on July 3 2017. We are now in 2018 and still the car is not fix, pay a monthly payment of $491.00 and insurance $212.00 and no car. What is a consumer for, or a warranty of a new car if there is no help for customers. Need help fast. Got Lemon Law involved but it taken too much time. Still Owe until 2020. What a shame.
Over the course of the last 2 months, my fiancee and I have taken our 2012
Over the course of the last 2 months, my fiancee and I have taken our 2012 Galant in for a repair over 4 times for the same issue of a noise/vibration from the front end. Each time, after less than an hour, they said no issues were found or they just threw a part at in hopes that it corrected the issue. 2 weeks ago when I took my car into them for the issue, they told me it was my tires. And that I needed to get 2 new ones and an alignment. I had this work completed by another tire dealer. Not even a week later, the same issues are still present.Two days ago after taking the car to them once again, they replaced the front left wheel bearing. They said, This should fix it and if it doesnt, let us know. Well not more than a day later, it is still having the same issue. Finally furiated, I called and spoke with the GM of the dealership. He kept trying to tell me how it was and what he thought I wanted to hear. He also tried telling me that it was my fault that the tires needed replaced and that having the car serviced by them would have prevent the issue Im having.As of today 03/06/15, after taking my car to them yet again, they informed me that nothing was wrong with my car and that it was completely safe to drive. The service consultant stated that they know there is something wrong with the front end but cant tell where its coming from. He then stated that the problem will only get worse with time until then that there is nothing they can do until something or a part fails. So he pretty much told me that there is a problem and that they wont fix it until they can clearly identify it?! So they expect me to keep driving it and hope that something major goes wrong? They are putting not only my life in danger but also my kids and fiances life.
Poor consumer action by Mitsubishi. As this unit a 2016 Outlander Sport wit
Poor consumer action by Mitsubishi. As this unit a 2016 Outlander Sport with only 7,200 miles and paid for should not be driven if the four doors can open at any time due to latches being out of specification. Ricart Mitsubishi is no help as they are awaiting notification and parts. Would you drive a vehicle if the 4 doors may open at any time? If a door would open and deposit debris on your vehicle causing an accident would Mitsubishi pay??? All owners should be given loaners until this is resolved.
They do not even deserve one star in my book! I have had nothing but proble
They do not even deserve one star in my book! I have had nothing but problems with this vehicle! First, replaced the rear differential, part itself was 500$. Second, it had to have a whole new exhaust and catalytic converter. Third, I had to replace a fan and radiator because it caught on fire while I was driving it! Fourth, the safety recall for the control arm but the whole piece is rusted! I had another mechanic fix the arm but it still has rust where it connects. Called the recall number and they cant tell me if the rusted part is part of the recall or just the arm! They told me I have to take it to the nearest dealership which happens to be 2.5 hours away, even though the recall clearly states driving in this condition could result in loss of control and a wreck may occur! So I asked if they would pay for it to be taken there, and they will not! Their poor mechanical system, and I have to risk my life to drive it, so you can fix your mistake! DO NOT BUY THIS JAPANESE PIECE OF JUNK!
I own a silver 4-door midsize sedan Mitsubishi Lancer. I bought it in 2010
I own a silver 4-door midsize sedan Mitsubishi Lancer. I bought it in 2010 brand new from Gillman Mitsubishi. I like that its quick, sleek, trendy, came with system performance tires, tinted black windows, devilish looking front-end, honest looking rear end. It goes at 1:20. Ive gotten as high as 1:15 truth be told. I picked it because it was my price range but it fit my personality. It also has a great trunk space, came with a full-size spare tire and a really good warranty. If there was to improve, I would add a sunroof, spoiler with fans maybe, have it maroon is color. Maybe if you added a decorative air intake, rice burning muffler, if you add it blue halogen lights, fog lights on standard.
I purchased the top of the line - Diamond series Mitsubishi DLP 57 a couple
I purchased the top of the line - Diamond series Mitsubishi DLP 57 a couple of years ago expecting it to look great for many years come. I havent heard of other makers of DLP having this much of an issue. Funny, I have an RCA tv that is 25 years old (with original remote!) that still works great. I know new technologies bring new challenges, but we pay more with the hopes that we get a little more. I am very disappointed that Mitsubishi is making it so hard to get this problem fixed. If anyone has a phone number that has worked for them, please forward it. I keep getting the runaround.
Loud noise coming from under the car, take it to dealer. They said that it
Loud noise coming from under the car, take it to dealer. They said that it is caused by broken heat shield. Well, that is fine because my car is under the 5 Year new car warranty. But dealer said I need to pay because heat shield repair is an adjustment and it is not covered under the 5 year warranty. Call Mitsubishi Canada. Here is the response: Please be advised that the warranty parameter offered on an exhaust heat shield is of 1 year/24 000 KM (whichever occurs first). I question them that it isnt written in the exclusion clause in my warranty document. They didnt response. And I have nowhere to complaint. Why? Mitsubishi didnt join the voluntary system in Ontario which is similar to Lemon Law in the States.
My daughter left her school today, 2-20-2013, and she made it about a half
My daughter left her school today, 2-20-2013, and she made it about a half mile from her school and her rear passenger side door caught fire. She pulled over and, luckily, someone put the fire out for her. The fire marshal said it started from the window switch. It burnt the door panel, rear seat and carpet. We have had this car for over a year. It had 116k on it when we bought it. It now has 136k; it has been a good car until now. It was such a good car that I took it from my wife and gave it to my daughter for her first car. Maybe, it wasnt such a good idea after this. She has only had her license for 3 months. After reading up on it, I found this wasnt the first time this has happened. Its a 2001 model.
The roof of my two-year-old Mitsubishi Lancer buckled in after just closing
The roof of my two-year-old Mitsubishi Lancer buckled in after just closing the drivers door. The other day, I got out of my car and closed the drivers door. As I did, there was a very loud crash noise from the roof of the car and I physically saw the roof of the car deformed. The roof of the car is now ripples of indentations across the entire roof. This happened outside my work and was witnessed by work colleagues. I took the car to Mitsubishi for inspection. Today they called me to tell me that they are not going to cover this under the warranty without any explanation what caused this. To make it worse, they told me that I owe them money for the inspection of the car. I believe there is something really wrong with the structure of the car that caused this. I refuse to be told that this is not covered under warranty. I see this as a serious safety issue. If this happened from just closing the car door, what would have happened to me and my family if we were in a collision in the car? I would be interested to know if this has happened to any other Lancer owners in the world. Mitsubishi Australia are telling me I am the one and only in the world. Please let me know if you have had a similar experience.
Having this extended warranty saved me so much money! Right at the end of t
Having this extended warranty saved me so much money! Right at the end of the regular warranty my drum brakes had to be replaced & the labor on that was crazy high! After getting the quote, I remembered I had the extended & called, they said good thing I called-Or else it wouldnt had been covered (one of those small print items). Mine was & I was very happy!
I have an open case with Mitsubishi Motors, as of today 5/22/18 it has been
I have an open case with Mitsubishi Motors, as of today 5/22/18 it has been 30 days. 2015 Mitsubishi Mirage DE - The first case manager was Lupe who was helpful and responsive, but soon as issues escalated, and the case was handed over to Yafre, I rarely got a call back, and despite my asking for calls back to inform me on the status of the case, Yafre has been horribly uncommunicative and avoiding calling me. The district manager, Mr. **, with whom I spoke only once, and with a promise to call me back, never called me back at all. I asked the main customer service line to alert Yafres direct supervisor regarding his lack of communication, they could not, letting me know that Yafre is the only one who address the situation with his superiors. You can clearly see the problem here, I am getting poor customer service and I cannot get ahold of anyone to help resolve the case or give me an update on the matter at hand. Although no one at an area dealership is to blame for this matter, I have no confidence in the Master Technicians with 30+ years of experience who have assisted on the same issue back in February 2018, the warrantied work did not resolve the issue, it was the incorrect repair. Now that it has been in the shop again for 30 days, Mitsubishi believes that they have resolved the issue finally, but how am I to trust the work, when the same Master Technicians failed the fix the first time around? I do not want the car, and I do not want the responsibility/guilt/bad conscious of reselling the car to someone knowing the issues with the car that I do not trust. Asked for a buyout, and although they did not dismiss the idea, they are not moving on a decision. Horrible.
I bought my 2010 Lancer back to the very end of 2011 and got 165K in five a
I bought my 2010 Lancer back to the very end of 2011 and got 165K in five and a half years by now. Up until last year the car drove and felt absolutely fine. I did have two of three official Mitsu-Lancer recall issues: heat sink, resulting in heat coming in, and gas belt wearing some pulley, resulting in the loss of power. Didnt experience the third one - had to do with ECU causing wipers and lights going on and off randomly or something like that.Apart from these known (two out of three) recall problems, the exhaust manifold gasket cracked, but they did replace it free of charge in the dealership. In general, the road noise started to bug me the big time after three years Ive been driving the car. It means Mitsu did a very lousy sound-deadening job, if any. Not cool at all. Also, my windshield cracked almost right after I bought the car from a flying stone, not even so big, judging by the sound it made hitting the windshield. I later found out - thats another weak Lancers spot. Their windshields tend to crack a lot. There is, obviously, no warranty on the windshield though, so I ended up replacing it with some after market one in a random garage.Apart from the mentioned above, the car drove pretty good, always started and didnt cause any major problems or had any annoying hiccups for about four years. And past about this time... it just turned into a pile of crap. It became very sluggish at take offs and even during the acceleration, giving me the feeling that it just doesnt go. And thats for not CVT or even AMT, but MT car! I had to replace BOTH left-side tie rods - outer and inner (which is quite untypical, if I understand it right), both rear wheels rotors and brake pads, which I guess is alright given the millage, but then again, struts and spring coils are not good anymore. The clutch disk is almost worn out, judging by the way it engages and the front brakes. I guess both pads and rotors will need to be replaced very soon, judging by the way the car brakes.All of this seems totally legit on one hand, on another - it totally seems the car just flipped from being a good and pretty reliable to just a pile of crap just after four years. I dont know... It doesnt seem right to me. Usually cars deteriorate slower and by pieces. With mine one it feels almost like: year one/two/three/four - great, no problems... BOOM!!! GARBAGE... And its hard to accept the fact that it takes only four years for a car to turn into a garbage and not even gradually, but sort of at once. To conclude this rather lengthy story of my personal experience with Mitsu Lancer 2010 - I wont go with another neither Lancer, nor any other Mitsu car again. Dont recommend to anyone as well. Its not a good combination of price and quality, not even near.
I bought my 2015 Mitsubishi Mirage in 2016 from Hertz. The price was excell
I bought my 2015 Mitsubishi Mirage in 2016 from Hertz. The price was excellent... as well as the value. I would have preferred a larger, more solid car. However, I am retired and only drive to the stores and doctor visits, so it is perfect for me. I absolutely Love it!! I am out and about quite a bit and a tank of gas lasts me 3 full weeks! I could not be happier with my purchase.
I HATE THIS CAR!!! I purchased this 2002 Mitsubishi Galant in 2015 with 120
I HATE THIS CAR!!! I purchased this 2002 Mitsubishi Galant in 2015 with 120,000 miles. I have only put 10,000 miles on it in three years and things that NEVER broke on other cars Ive owned with 200,000 miles on them are breaking on this car. The bigger problem though is that the car is so poorly designed that no one even wants to work on it. For example, one month after I purchased the car the horn broke. Three mechanics refused to work on it because THE HORN IS INSIDE THE AIR BAG!!! To fix the horn would require replacing the airbag! So I have no horn. Another thing that broke is the flywheel, which means the car wont start. Have you ever heard of a flywheel breaking at 130,000 miles??? The real problem, however, is the flywheel does not come off separately on this car like it does on other cars. Therefore, the necessary part is NOT IN STOCK ANYWHERE, and has been on back order for a week. So Ive been without my car for a week!!! Also, something I did not notice when I bought this car is that there is no keyhole on the passenger side. I have dogs that ride to the park every day, so if I want the dogs to be able to safely jump in, I must park this car with the steering wheel against the curb. This means Im going against traffic when pulling away from the curb. I WILL NEVER BUY ANOTHER MITSUBISHI!!! I repeat, I HATE THIS CAR!!!
Id just like to share my story. I drive a Mitsubishi Carisma (European Mode
Id just like to share my story. I drive a Mitsubishi Carisma (European Model, somewhere between the Lancer and the Galant). It is a 1998 Model. We bought it used in 2002 with just over 2500 miles in it. My mother drove it, then I drove it until now. It is a superb piece of metal. The only issue I had was the clutch at 80000 and at 145000 miles, but I think that is normal. I did get beaten up, pretty bad back then. Was crashed about 3 times, got tuned, then got de-tuned. This is the car I learned on. This is the car I raced with on Friday nights and this is the car I still drive to work. The fuel consumption is compared to todays standards, pretty good too. I am very pleased with the performance, and the reliability. There is no rust on the chassis, although it was kept outside most of the time. The only rust problem I have is at the exhaust system, where the pipes are welded together (it started about 3 years ago). Im looking to buy a used Mitsubishi Lancer 2007 upwards. Great Job Mitsubishi!
I bought a brand new Mitsubishi Outlander PHEV few months ago. And recently
I bought a brand new Mitsubishi Outlander PHEV few months ago. And recently I noticed a tiny paint chip in the left side of the car. I contacted Mitsubishi rep through online message and asked if a touch up paint can be sent to me. I was told to take the car to dealership. When I took the car to the dealership, the guy determined it was a rock chip without even look at it. And the dealer wanted to charge me hundred of dollars for a tiny paint touch up. The paint chip was less than 1mm in diameter, how could this be caused by a rock? It is definitely a pint defect. I am very disappointed about how Mitsubishi and its dealer treat their customers for such a small issue.
Recall on Mitsubishi Spiders Eclipse - Mitsubishi send a recall on Mitsubis
Recall on Mitsubishi Spiders Eclipse - Mitsubishi send a recall on Mitsubishi Spiders about brakes problems with those cars because if that is not fix, we can end on a accident. That was in July. They send the second letter saying the same on August. When I call the company today they told me that they dont have the parts and they dont know when they will. So if I do have a accident they dont care.
Mitsubishi sent me a safety recall for my Outlander, trying to get an appoi
Mitsubishi sent me a safety recall for my Outlander, trying to get an appointment with the nearest Dealer, no appointment available due to unavailability of Mitsubishi tech for a month, called Mitsubishi to find a solution, they told me either go to another dealer 90m drive each way or wait using a car with a major saftey recall. Calling them was a big waste of time.
My Lancers color is beautiful. My family and friends love the outside and i
My Lancers color is beautiful. My family and friends love the outside and interior design. Very comfortable to take long distance trips, also very very economic. And the seats design is ergonomic for tall and short people. Not super noisy and relaxing to drive. It is fast and it feels very light when you driving in long distance highways. The space is fair for a small family like mine, suitable for pets and kids. The GPS system that comes with it is very simple to understand. Also the stereo design is incredible updated. Everything it has is perfect for my boyfriend and it has even the sunroof.
On 29 May 2013 I sold my 1989 Toyota Camry and purchased a Mitsubishi Diama
On 29 May 2013 I sold my 1989 Toyota Camry and purchased a Mitsubishi Diamante 2010. That was the very big mistake and still is. Problems started streaming like Mississippi river on a rainy day. Firstly My steering rack was wrecked. It was leaking and was making funny sounds when I turned the steering wheel. It cost me 789 dollars on the first 2 weeks, then later after a month the car started to lose control and veered off the road when driving on rough terrain. I went and got it checked and was determined that its rear wheels were not aligned ,and one of the bracket was broken and needed to be replaced. I paid 120 bucks for that. Two weeks later I noticed the car had a very bad oily smell when I turned on my heater. I went to my mechanic and was told that my gasket covers needed to be repaired and was estimated to cost me about 480 dollars. Now my engine check light is on and I took for diagnosis and was told that my catalyst converter needs to checked or replaced. This car has 186500 miles on it, and my former car had 214400 miles and never had this much problems. In addition its very expensive to find its spare parts from regular shop. You are asked to wait for 3 to 4 days before you can get your order. Finally this car is a guzzler, after my calculation I have determined that it is 13mpg after several average calculations. You spend so much on gas than on other important things.
I got into an accident exiting the free way going about 40-45 MPH. The fron
I got into an accident exiting the free way going about 40-45 MPH. The front tire blew out, causing me to hit barrier on front right side of the car initially. The air bags did not deploy, sending me flying into the windshield and knocking me out temporarily. When I woke up I was on the opposite side of the off ramp in the other barrier and the car was catching on fire. I was taken to the hospital via ambulance to be evaluated. The accident resulted to a head contusion, concussion, severely sprained left ankle, and a bruised left hip bone.
I bought my 2010 Mitsubishi Lancer DE new. Right away it had a problem with
I bought my 2010 Mitsubishi Lancer DE new. Right away it had a problem with the air conditioner, which was fixed by the manufacturer before I got the car. Things were OK with the car until recently. 9/2019, I was driving on the freeway and got a symbol on the computer screen that I did not understand. The car lost power and fortunately I was able to safely pull over and the car was then towed to the dealer. Something was wrong with the transmission, which fortunately was fixed under my power train warranty. Now three months later, the engine light keeps going on and off. The code is for catalytic converter. I took it to the dealer who said it is no longer under warranty even though it only has 79,000 miles on it. My warranty was eight years or 80,000 miles for bumper-to-bumper. I have talked to several mechanics who said they never heard of a catalytic converter going bad with this kind of mileage.Mitsubishi will not do anything about it because they said my warranty is expired. This was my first new car and I maintained it and took good care of it. I was told these cars should go 200,000 miles and I was hoping it would. But now in the past three months it has needed two major repairs apparently. I am afraid of what might go wrong next. I think Mitsubishi should be covering the catalytic converter, but they refused. One mechanic said this is a factory defect because it is too soon for it to go bad. I am thinking of getting rid of this car now and getting another one and it will never be another Mitsubishi.I also did not like the customer service when I took my Lancer in to have the code checked. I asked to talk to a couple salesman about a new car while I was waiting. One said he could not help me because his desk had too much sensitive information on it. Another one came to help me, but when he asked me how to spell Lancer, I was so shocked I did not want to deal with him. The service manager gave me such a bad migraine that I took three Vicodin after I got home and it still didn’t get rid of it. He told me I needed a new catalytic converter, but on the drive home, the service engine light went off. Now I am not sure what to do. I called Midas and they said I will have to pay them again for a diagnostic fee if I want this checked out. I did not expect to have this kind of aggravation on a car with only 79,000 miles.
I purchased a Mitsubishi Mirage about 4 months ago. Today the same model an
I purchased a Mitsubishi Mirage about 4 months ago. Today the same model and same year brand new Mitsubishi mirage is offered by dealers for 40 % less of the cost of original cost I paid for the car 4 months ago + Tax. I still have huge loan on my existing car and the cars market value is less than 50 % because the same category brand new vehicle is offered for 40 % less of what I paid for because of the rebates offered by Mitsubishi. Because of the factory rebate the existing customers like me are suffering to a great extent because of the cars huge depreciation in a span of 4-5 months. Whoever is planning to purchase a brand new Mitsubishi vehicle should be prepared to accept huge loss in few months.
I lost one of my 2002 Mitsubishi Montero Limited keys and needed to have a
I lost one of my 2002 Mitsubishi Montero Limited keys and needed to have a new one made. I looked for a replacement in several shops locally without any luck. Apparently, the key is non-standard length and has a chip in it. I called the Hub Mitsubishi of Katy dealership and was told that it would cost $140, which I thought was expensive, but I needed the key so I made an appointment to have it made. I went to the dealership and was told that it would cost $140 plus another $95 for the key. A whopping $243, including tax to have a key made. I believe that the cost to have the key made is excessive and unjustified. I told Anthony, the Service Manager, how I felt. I paid for the key and left the dealership.
The purchase was easy. Found the car, did app over the phone, went in, test
The purchase was easy. Found the car, did app over the phone, went in, test drive, was out the door in an hour. The car is amazing. Handles awesome in all weather. Not too big, not too small. Good on gas. Lots of bells and whistles.
At 8 months took my vehicle to dealership in Lisle, IL where I purchased ve
At 8 months took my vehicle to dealership in Lisle, IL where I purchased vehicle for repairs to issue of car shuttering violently upon braking. Was told I needed total brake replacement at cost of $500. Not covered by warranty. Since was car was almost brand new took someplace else and was told brake system was 100% fine. Contacted dealer. Told basically too bad they would only replace brakes. 7 years later still have issue. Still can not get dealerships to address issue. Ive been told repeatedly by dealerships in Columbus Oh there is no problem. Today I was told again that I need new brake system and they cant do anything about the fact that issue is ongoing since I purchased the car. This by far not the only issue I have had with this car since it was new. Dealerships always avoid honoring warranties both manufacturers and extended. These cars a garbage and the dealerships are liars and crooks. Go anywhere else if you but to a Mitsubishi dealership if you want to buy a new car.
I am having a problem with my brand new 2022 Mitsubishi outlander less than
I am having a problem with my brand new 2022 Mitsubishi outlander less than 6 months of owning. Last friday December 03/2021 my wife drove her car normally to a parking garage building in Kitchener Ontario, she left her car for approximately one hour and when she return the car wont start. It wasnt even cranking the engine and not releasing the electronic parking brakes, all the lights, radio and everything else were working. The car got an error message on the dash and service light was on. We called the roadside assistance and got our car removed after 5 hours of waiting to our closest dealer since the tow that was sent to us couldnt handle the car weight. We dropped the car at Kitchener dealer very late around 2am.Next day on saturday December 04/2021 we drove to the Kitchener dealer to drop off the keys and explain the problem and for our surprise they said we shouldnt have dropped the car on their parking lot during the night because they were having some theft issues in their dealer and they couldnt be responsible for my vehicle if we left it there. We then called the Cambridge dealer and asked if they could have our car there to check what was wrong with the car and they said ok. We contacted the Mitsubishi roadside assistance again to request a new tow for the Cambridge dealer and for our surprise the roadside assistance asked us to pay for the tow because customer service wasnt working saturday and they couldnt pay for it.When the car was moved to the Cambridge dealer we asked them if they had a car that we could use while our car was being fixed but they didnt have any car to lend us and we had to rent a car and pay from our pocket. To summarize we bought a new car to avoid having headache and having the benefits of roadside assistance and warranty, but we had to pay for the tow truck from our pockets, we are paying for our lease and we cant use the car and we are paying for a rental car too. If I have a regret is to have bought a Mitsubishi vehicle.
Mitsubishi dealership in Waukesha on Highway 16 in WI 53186, has my 2014 Mi
Mitsubishi dealership in Waukesha on Highway 16 in WI 53186, has my 2014 Mitsubishi Mirage car and the transmission is out. The service manager Marvin told me it was covered under normal warranty. Up to 60,000 miles. Now he is doing multiple questionnaires and tests that arent covered to confirm the problem. I am up to 500 dollars and theyre considering sending my car home to see if a trannie flush will kick in. I have been paying for a rental and they are committed to not to putting in a transmission but to try everything else. Probably to go over 60,000 miles so they can wash their hands of this.I am so upset. I have 2.5 years of payments and the car is out of commission. I need help. They are giving it to me bad. They are at 262-506-3150 Marvin. Service Manager. Please help. I dont want to look for a lawyer etc. Just fix what is right and lets be honest. They have had car for a week so far and if they drove it they would know its out. I had it confirmed with Oak Creek Auto 7984 S 27th St. 4147613250. They are going to put on new tires and this happened and their mechanic told me no doubt transmission is out doesnt go into gear when accelerating. Please restore faith in my life and someone look into this situation.
Recently purchased brand new 2016 Outlander, with less than 300 miles on it
Recently purchased brand new 2016 Outlander, with less than 300 miles on it started to notice missing paint areas. Upon washing the car for the second time the whole hood and top of vehicle had multiple paint chips. We bought car for the bumper to bumper warranty. So with about 1100 miles finally was able to get Mitsubishi rep to look at it and their response was chips were due to impact and not covered!!! We live in PA and had vehicle out in the snow twice, most likely road salt made the chips. I have had several cars and lived in PA all my life, never had paint chip off of a brand new car. Dealership virtually did nothing to help, said we should get a lawyer and go after Mitsubishi. DO NOT BUY MITSUBISHI JUNK!!! If these reviews saves one person from making a mistake by buying one it will all be worth it!
I went to Des Moines Mitsubishi Kia-Ford in Iowa to buy a t/stat and radiat
I went to Des Moines Mitsubishi Kia-Ford in Iowa to buy a t/stat and radiator cap for my Eclipse 2003. The mutt at the parts counter tells me - after diddling the PC for 20 minutes HE HAD TO ORDER THEM 3 DAY TURNAROUND - now this dump has about 25 service bays in the back - so NO ONE EVER NEEDS A T/STAT OR CAP?
Got remote start put in new car. Pick up car- no user/owners manual, some b
Got remote start put in new car. Pick up car- no user/owners manual, some buttons dont work on remote. Start car - everything you do the car has to shut off then restart it with key. Uses less to me and hard on the car. No one said how it was going to work- doors dont lock when driving away. $900+ install it which was more than he said. Then I said something about price and was willing to lower price but I got it taken out. Hated it. Now I am out $1100.00 with small box of parts and no direction- nothing.
My Mitsubishi I-MIEV broke down 23 Dec 2016. The local dealer couldnt deter
My Mitsubishi I-MIEV broke down 23 Dec 2016. The local dealer couldnt determine the problem. Mitsubishi UK couldnt determine the problem. Eventually they decided in Japan that a new battery was required. (£7,000 but fortunately under guarantee.) This took five weeks. As of 20 Feb 2017, still waiting for the new battery to arrive. (Supposed to arrive in 7-10 days.) Customer service (Cirencester UK) dont give a damn. Fail to return phone calls. Wont allow you to speak to anyone that can tell you whats happening.
Last year has bought a Mitsubishi Triton single cab (demo car), year 2012 m
Last year has bought a Mitsubishi Triton single cab (demo car), year 2012 manufactured, mileage about 9,000 during purchased. Since then, found some sweet smell (like candle smell or fruit smell) is coming out from the areas near the dashboard and cooling coil affected the passenger cabin. Does anyone knows about this sweet smell? Does the smell harmful or related with mechanical malfunction? Anything can be done to remove this sweet smell? Thanks.
I drove my Mitsubishi Triton from Melbourne to Bega in NSW on 27.12.2016, a
I drove my Mitsubishi Triton from Melbourne to Bega in NSW on 27.12.2016, and by the time I arrived in Bega the vehicle was not running well. I contacted Tarra Motors in Bega who are the Mitsubishi dealers there and was told that due to a number of tow ins, they were unable to assist me at the time of contact. (The fact that there were a number of tow ins does not auger well for Mitsubishi to begin with!) They referred me to another mechanic who at least took the time to see what the problem might be. He came up with the probability of a cracked head and that Mitsubishi were recalling vehicles for same.He had spoken with Mitsubishi in the interim and then told me I was to phone Mitsubishi (Bega) between 1500hrs and 1515hrs. This I did but was fobbed off again. Over the ensuing days contact was made with Mitsubishi and ended with my leaving my vehicle with them. I heard nothing further from them and as Monday was a public holiday, I went to see them (again) this morning to learn that they hadnt looked at it and would not be doing so. This is a Company that supposedly prides itself on service. Let me tell you, there is NO service at Mitsubishi in Bega. I now have to find a way to get my vehicle back to Melbourne as it cannot be driven. Thanks a lot Mitsubishi I dont think!
Very bad customer service for warranty and follow up on repairs done to veh
Very bad customer service for warranty and follow up on repairs done to vehicle. Never gets back and makes wild promise. Service takes forever to complete dragging to multiple visits over many months.
Forget what consumer reports and the auto mags have to say about Mitsubishi
Forget what consumer reports and the auto mags have to say about Mitsubishi products. I have owned 3 since 1989 and they have all been great vehicles that are 100% trouble free and just go and go. Styling is nice and the ride is smooth and quiet. Also, handling and power is excellent. I understand that these are the last of the 100% Japanese vehicles imported to the USA and I feel that the Japanese have proved themselves.
I have babied my 2002 Montero and it is like new inside and out. I only hav
I have babied my 2002 Montero and it is like new inside and out. I only have 58,000 miles and without warning, the transmission has stopped working. I need a totally new transmission. I have talked with the Mitsubishi services department where I bought my Montero and they suggested to call the 800 Mitsubishi number. I found out that they will not back me up. I will never buy another Mitsubishi vehicle and hope that anyone who reads this will reconsider and not buy a Mitsubishi.
Mitsubishi Eclipse Spider Convertible - Im sure Mitsubishi is aware of the
Mitsubishi Eclipse Spider Convertible - Im sure Mitsubishi is aware of the convertible tops leaking. The leaking has gotten so bad when it rains my car gets puddles. I cannot afford to keep replacing the tops, per the repair shop, replacing the tops is only a temporary fix as this will happen again. Just so upset Ive put so much money into this vehicle & all I can do is sit back & watch the rain ruin it. Even covering the car when it rains doesnt work. Please work on this issue.
The Eclipse is a great car. I bought mine brand new in 2007 and the only th
The Eclipse is a great car. I bought mine brand new in 2007 and the only thing major I had to do was getting a timing belt replaced. It still runs like a champ!
11/5/15 my radiator of a 2007 Mitsubishi Outlander was damaged by road debr
11/5/15 my radiator of a 2007 Mitsubishi Outlander was damaged by road debris. Vehicle has 150,809 miles. This part, radiator, has been on Back-order since 11/5/15. Customer Service has changed the Estimated Time of Arrival, ETA, 4 times. Mitsubishi has informed me that my warranty does not have provisions for rental car and therefore cannot provide any assistance for the inconvenience this 5 month back order has caused. Mitsubishi has NOT followed up with status and/or returned 5 of my 6 inquires to status and support of rental car options. Mitsubishi has refused to provide me senior management information to elevate this issue. ** are my Claim Managers - Claim **. They have closed my previous claim (same issue) to avoid any excessive OPEN claim metric! (Case number - **) Customer Service and Claim Managers (**) have not only raised their voices but have fabricated claims of submitting authorization for Rental cars and Offset cost relief on repairs.
We have had very good experiences w/ Mitsubishi in the past so we didnt hes
We have had very good experiences w/ Mitsubishi in the past so we didnt hesitate to recommend one to our daughter for her 1st vehicle. We were pleased w/ the purchase of her new Outlander but as soon as we drove off the lot she noticed that the Bluetooth (telephone) wasnt working properly, or should I say as it has customarily; it only came out of passenger door speaker; way down by the floor. Worse yet was that it had a very limited volume unlike the radio, etc... so there is no way to hear it properly w/out leaning over the passenger seat (while youre driving...). I contacted the dealer & spoke w/ the shop foreman, he informed me that yes it was designed this way as a safety precaution. Seriously??? How do they justify this?? I immediately contacted corporate Mitsubishi NA and spoke w/ a customer service rep (I wont mention the name, they were very cordial). Upon 1st explanation of the problem the rep immediately agreed that this is not normal and stated that they would contact the foreman to rectify the issue, it was even stated that of course the sound should come out of all the speakers & even quoted page # and verse in Owners Manual. The rep put me on hold and pursued a higher authority & then contradicted previous statement indicating that this indeed performs as was designed; also quoting safety as the reasoning. I inquired as to how this could possibly increase (rather than decrease) safety as the driver would always be distracted trying to hear their caller; especially if there was a package/bag or other item on the floor blocking the speaker or, more likely, a passengers pant leg???It was indicated that the reasoning was that Mitsubishi wanted to make sure that the driver would be able to hear any oncoming emergency vehicles. I then inquired if Mitsubishi had any plans to rectify this and was told no. This is not acceptable and the Bluetooth is not something one normally test drives. Why are we the only ones bringing this to public attention?? This needs to be rectified and shouldnt cost them as much as it would when someone gets into an accident because of it... I can think of several inexpensive ways to fix this. The volume control is fine (if they seriously think this is an issue...???) but the caller should be able to be heard on all speakers. But seriously though, if you cant hear the caller should you have to pull over for a conversation? Then whats the point of having Bluetooth??? This is absurd.
My newly purchased 2018 Outlander had to be taken into the shop due to exce
My newly purchased 2018 Outlander had to be taken into the shop due to excessive rocking of the passenger side power seat. The car was purchased new and has been taken into the shop for this issue 4 time. After two repairs which included complete replacement of the seat track, there is still excessive movement. In fact, service department personnel both agreed that the problems exists while comparing the problem with another vehicle on video! They compared my vehicle to a 2018 and 2019 Outlander which apparently has the same exact seat mechanism as the 2018. During the most recent service attempt, the regional corporate manager (rep) determined that there is no issue at all, and that operation is normal. He determined this after trying to belittle me with his words. Interestingly, I have been placed in 4 rental cars due to this issue, so Id say there is a problem. At this time, it seems as if there is no fix, and I am stuck with a new but defective vehicle. I had a Montero in the past, so I went with Mitsubishi this time. I am sorry I did. This is the worst decision I made. I now drive a very expensive vehicle in which the driver side seat rocks back and forth any time I accelerate or break. The seat does not feel secure at all.
I bought my 2010 Mitsubishi Galant a month ago. Everything was supposed to
I bought my 2010 Mitsubishi Galant a month ago. Everything was supposed to be in great working order. However, while I am driving, the compressor keeps turning off and on and when in rush hour traffic, the AC does not seem to work. I took it to the Mitisubishi dealer on September 2, 2011 to have the oil changed and told them that my AC compressor keeps turning off. Jose of Mitsubishi said it was a hose that had a leak and that they replaced it, but it has actually gotten worse. What are my remedies?
Purchase brand new Mitsubishi Lancer ES 2002 and now has 260,000 plus miles
Purchase brand new Mitsubishi Lancer ES 2002 and now has 260,000 plus miles on it and Im still getting on the freeways between 30 and 31 miles per gallon. This has been the most durable car Ive ever purchased. Repairs have been minimal and its very roomy, takes turns well, and just a joy to keep on driving.
I own a 2003 Mitsubishi evolution, 160,000 miles and still running strong.
I own a 2003 Mitsubishi evolution, 160,000 miles and still running strong.
I bought a used 2003 Mitsubishi Eclipse Spyder GTS V6 in Nov. 2010. It is n
I bought a used 2003 Mitsubishi Eclipse Spyder GTS V6 in Nov. 2010. It is now in the junkyard due to unimaginable rust in the engine compartment, trunk, strut wells, etc. I was told by 2 mechanics that I was lucky nothing major happened to me due to the extent of the rust. Lucky/Unluckily, 3 weeks ago, I drove out of a parking lot which had a hidden drop off of 2 feet which effectively destroyed the car. I was driving at 2-5mph towards the street. Upon crashing over the edge, I noticed large amounts of rust as well as what I found to be the transmission mount on the ground. The right wheel was on the ground, so with the help of a garage across the street, we boarded up the left wheel and I slowly backed up from the cliff. Once I started going forward to the right of the problem, I felt and heard a loud noise underneath the car. After being towed to a garage, I was told by the mechanic that the transmission was twisted by the impact and he indicated the amount of rust was the cause. Due to the rust, there was barely enough metal to hold the radiator, struts, engine, and everything else in the engine compartment from falling down to the ground. The cost of repairs to the axle, transmission, clutch, etc. exceeded $4000, the Edmunds & Kelly Blue Book private seller value of the car. I just sold the car to the shop for $300 - the junk value of the car. For the 3 years I owned the car, it was parked in a garage. Bottom line, I am now 131 miles from home with no car. I will never again buy a Mitsubishi product. I loved the car, but I never expected to be risking my life over a car that was obviously never rust inhibited. Checking the internet, this appears to be a common problem.
Finance manager (Joshua @ Jeremy Franklin) who I signed my papers for my ca
Finance manager (Joshua @ Jeremy Franklin) who I signed my papers for my car, told me that NEW Cars dont have a title and to use the BILL of Sales to register my vehicle, so almost a months and half later I receive the title in the mail which was dated April 2018 which was pre-owned and signed off by the original buyer. Joshua said this car was new and no title. I purchase this vehicle in June 2018. The salesman (Jesse **) called me to chastise me for giving this car lot a bad review so he informed that the FREE 3 CAR WASH DETAILS that he said I was getting I am no longer eligible. They also have a referral program if some you refer someone you will get $ 100.00. My relative referred me, they tried to talk their way out of giving her that $100.00 which she just got September. Almost 3 months after I purchased a vehicle from JEREMY FRANKLIN MITSUBISHI KCMO. WILL NOT REFER ANYONE TO THIS DEALERSHIP. FULL OF NO TRUTHS, UGH.
100,000 miles transmission forget it. Company would not even budge since it
100,000 miles transmission forget it. Company would not even budge since it all expired even though Im under 100,000 miles. I have heard of some getting 200,000 plus miles out of the Outlander and to be safe I bought extended coverage that I never used and it expires and 12 months later trans went out on my 2009 with only 98,000 miles. Company just lost all my referrals and my families business and we were going to trade it in for the new 2017 model. I was considering buying a few for my fleet of vehicles for my sales staff as well. Between my word of mouth network and my families I am sure this information will result in many vehicles not being sold that could have been with a company that will stand by the 100,000 mile warranty regardless if you are the 1st or current owner.
Paint is chipping off in chunks.Car has 1490 miles on it. 2011 Mitsubishi L
Paint is chipping off in chunks.Car has 1490 miles on it. 2011 Mitsubishi Lancer. Who do I call to fix problem?
Got a Lancer EVO 2 from year 1995, 200,000 miles no problems other than dea
Got a Lancer EVO 2 from year 1995, 200,000 miles no problems other than dealers damaging my steering housing and waterpump deliberately. You just need check fluid levels. Battery replaced once on these 19 years. Original clutch, shocks. Negative point. Plastic original tire caps did not last more than 15 years. Ive seen earlier model lancers abused on heavy off-road applications. They last. From 1995 onwards, too much plastic. Bumpers are easily damaged.
Gas mileage unbelievable, very comfortable seats, and cold AC. Effortless s
Gas mileage unbelievable, very comfortable seats, and cold AC. Effortless steering and great turning radius. Some road noise and a little short on power but the trade off is well worth it. Averaging over 40 mpg. Very satisfied with Mitsubishi Mirage.
I bought the Best Ever Triton in 2015 and its plated 2016. Within 2 months
I bought the Best Ever Triton in 2015 and its plated 2016. Within 2 months of owning this Triton my nightmares had begun and Im still living them. Faults So Far: Engine light, Loss of power, Heater vent broke, stitching came out of drivers seat, interior light, central locking, 4WD drive (brakes locking on), tow bar recall (twice now), overheating. At idle my Triton doesnt get hot so when I drive off the heater doesnt work. I read that guy person complained of his set servicing bill, you should be thankful that at least your car seems to be faultless unlike mine. The Good Points To The New Triton: You get to make more friends through RACV Roadside Assist, you get to take photos of your Triton being towed on numerous occasions. Ive now got a photo album which all my RACV roadside reports, photos and times its broken down. When my Triton is being fixed I get to experience driving other Mitsubishi Vehicle like the ASX, Duel Cab Triton, Single Cab Petrol Triton and when the Dealership doesnt have a loan car because my Best Ever Triton is so unreliable, you get to experience A RentaBomb all paid by me of course as the Triton is being repaired again. This Best Ever Triton Financially could send you broke if youre a Subcontractor as I am due to its unreliability. Dont fear as Mitsubishi are all about fixing your Triton (no matter how much it costs you the consumer, for loss of wages, lost income, loss of work). Good Luck To You All!!
I was advised, by letter, Aug/16 that my 2006 Lancer may have serious rust
I was advised, by letter, Aug/16 that my 2006 Lancer may have serious rust corrosion on the Front Cross member, a result of poor application of Rust inhibitor at the factory. It took until Dec/16 before the dealership could look at it. Rust damage was severe and a replacement cross member was indeed necessary. Now Jan/17 it may take up to 3 months to secure a replacement part. I find this hard to believe as there are more than 6,000 vehicles involved. Dealership is helpful but Head Office C.S.R. has no empathy for expediting part replacement. Dealer and notice of recall explains that failure of the part may result in loss of steering control. IS THIS HOW MITSUBISHI acknowledges their long standing customers? And how do they rationalize their Ad. Built better? Summary, think hard before you buy another Mitsi.
On the 15th of August, I had an accident with my right wheel that affected
On the 15th of August, I had an accident with my right wheel that affected the wheel bearing of my white Mitsubishi Eclipse 3.8. Since then, I went to Mitsubishi in Doha, Qatar and they told me that I needed to change the wheel bearing. They said that they dont have stock, therefore they will request it from Dubai. Today is 1st of September and nobody responded to me. Every time I call them, they say that they didnt receive it yet. The car is getting worse and dangerous while I am driving. I dont know who will be responsible if additional internal parts will be damaged because of them not changing the wheel bearing. I am not satisfied at all and people here in Mitsubishi just talk but no action. Driving the car with this damage is dangerous and I hold them fully responsible if something happened to me.
I purchased a 2006 Eclipse with a beautiful paint job. Not too long after,
I purchased a 2006 Eclipse with a beautiful paint job. Not too long after, I saw a small spot where the clear coat was starting to flake. Soon after, it spread to the entire car. Naturally, I became very alarmed and contacted Mitsubishi. They told me to take it to my local dealer (which was 2 hours away) and I did. The dealer told me that it was the worst he had seen and thought Mitsubishi would do something about this, but they came back and told him it was out of warranty. I believe a company should stand behind their products. At the time, the car was less than 5 years old. Yes, I realize it is not brand new but rarely do you see cars that new with flaking clear coats. It reminds a person of a snake shedding; that is how bad it is. I contacted Mitsubishi several times after with no success. I looked for a class action on this car/color and nothing, but I did find several people with the same complaint. It wasnt hard by any means to find people, therefore I do not believe it is from normal wear. It is my hope that even though this car is now slightly older, someone would be willing to start a class action suit. The same problem occurred with the black paint job and they were recalled/fixed. I dont have the option to sell my car as this significantly impacted the value of the car. I do have pictures upon request as well as the local dealer took some for Mitsubishi.
My tire blew out today! The computer piece inside the tire apparently came
My tire blew out today! The computer piece inside the tire apparently came loose and ripped the he double heck out of the tire! This is the second time it happened. I have a 2010 Mitsubishi Ge Lancer. I cannot have this! I live near the city here and can you imagine what would have happened if this had happened on the thruway!! Luckily it happened less than a mile from my home on a secondary road! I am not even going to bother trying to procure restitution even though I am a senior citizen and only on social security! What concerns me is the possibility of human life being destroyed or permanently damaged on a busy thruway!! Nope I am totally getting rid of this car!!! From what people have said in other reviews here on this site, Mitsubishi is not being responsible in either making these autos or in making honest restitution to their customers! How about careful responsible manufacturing of these autos also! For GOSH sakes!!!!
I bought my Eclipse in 2006 brand new. Its been a reliable vehicle the enti
I bought my Eclipse in 2006 brand new. Its been a reliable vehicle the entire time Ive had it. The only damaged its ever received is either from another driver or me. The only bad thing I can say about it is that the blind spot is terrible. Because of that, I back into a lot of things and I have to be very careful when backing out. It has minor wiring issue with the map light that I did by simply jiggling the wire. Parts of the numbers on the radio screen have begun disappearing. Basically, I dont know if my volume is at 11 or 15. No biggie. Other than those minor issues, this car has been completely reliable. Which I need when I have 3-4 hour drives to visit family. When I buy another vehicle, it will be another Mitsubishi.
Purchased a 2013 Outlander Sport new in January 2013 from Davis Dealerships
Purchased a 2013 Outlander Sport new in January 2013 from Davis Dealerships, Trenton, NJ. In a little over a year, it has had warranty issues five (5) times (all requiring a trip to the dealer). Now the fifth warranty issue remains unrepaired (airbag malfunction light for second time), dealership dropped the Mitsubishi line, and refuses to do further warranty. Mitsubishi has not been responsive as there are no other local dealers. Sent letter to Mitsubishi headquarters almost three weeks ago with no response.
Back in 2009/2010 I was notified of the class action suit against Mitsubish
Back in 2009/2010 I was notified of the class action suit against Mitsubishi and the black paint recall. At that time my car was still under warranty and Healy informed me there was nothing they could do about my paint fading and that I was supposed to have 3/4th of my entire car faded to qualify for the repaint option. I went several times to them before about this issue of my paint fading starting at 15,000 miles before any suit against Mitsubishi. Now recently I come to find out that because I was under warranty when my paint started fading, they were supposed to be responsible to fix it and that they lied to me about my car having to be 3/4 of the way covered. I bought my car brand new, and after paying my car off and $36000 later, my car looks terrible (white spots all over, faded down to the metal). I have priced out from a number of places to repaint my car and nothing under $2k unless I want a macco paint job. I feel as though because I was young and a girl, they took full advantage of me at Healy brothers Mitsubishi. This wasnt the first time either. They even tried to charge me almost $600 to fix my brakes when they were recalled at 4k miles and they flushed my transmission fluid without asking me and charged me for it. At this point I do not know where else to go from here. I unfortunately do not have money for an attorney to fight this. Being that this ranges from 2006-2011, I do not know the statute of limitations on this type of matter.
My mother bought a new 2013 Outlander Sport. Several weeks after purchase,
My mother bought a new 2013 Outlander Sport. Several weeks after purchase, she was hit by a truck. Her car sits at the local dealership waiting for this structural part. It has been almost 2 months since the accident and, apparently, Mitsubishi feels it is more important to build new cars than to service those on the road. It certainly makes you question the purchase of a Mitsubishi as far as customer service issues. The dealership has been wonderful, but Mitsubishi is making it very hard for them to sell cars. Can you imagine having your car serviced and seeing the same car time after time... just sitting because no one will send a part! POOR SERVICE, Mitsubishi! I cannot comment about performance, value or reliability as the car is NEW and cannot be driven.
The only thing I like is that the Mitsubishi Gallant was great on gas with
The only thing I like is that the Mitsubishi Gallant was great on gas with a 2.5 liter engine, style was pretty decent but lesson learned, right now cant stand cars. They are too low from the ground up and they have no space, they are uncomfortable and will never purchase a car again. People will wake up and stick with SUVs and Crossovers cause they are tall and high and much more comfortable and are taking the world by storm and will save your knees from bending too much as you get older. My next toy would be Acura MDX...!!
I purchased a brand new 2017 Mitsubishi Outlander SE. I am furious that my
I purchased a brand new 2017 Mitsubishi Outlander SE. I am furious that my Bluetooth is not working properly. When trying to place an outgoing call, more often than not it will tell me the volume is too loud. I have a Sprint Galaxy S6 phone. A very common phone. I have also tried my sons iPhone SE and have the same issues. Mitsubishi is refusing to do anything about it. I have contacted the customer service line and got a case worker. He is stating that it is the model of the phone and the fact that it is a sprint phone. That BOTH phones may have some compatibility issues. However, when I had a loaner 2017 Mitsubishi I had NO problems with the Bluetooth. I have video after video of evidence. It happened while sitting in the car with the tech who also video taped the error. They will not do anything for me!!! A $28,000 dollar car that I am stuck with the Bluetooth not working. I will be exploring all avenues of recourse as the case worker told me that there was no else that I could speak to about the issues and that their tech department would let me know if any other information became available. At no time will I ever buy another Mitsubishi and I feel so foolish that I purchased one to begin with!
I have got a Mitsubishi lancer since April 2013 so my car still in the guar
I have got a Mitsubishi lancer since April 2013 so my car still in the guarantee. two months ago I heard a voice in the right front wheel and by investigating in the official agent in my country Egypt, the engineer told me that we have to change part in the suspension system - am really dont know this part name in English. also he told me that we dont have this part. I made a request and the agent told me just ten days and they will bring this spare part. until now they didnt bring me this part and I made a lot of complaints at their complain department but with no reaction.
Bought new 2017 Mitsubishi Outlander loaded out with all the bells and whis
Bought new 2017 Mitsubishi Outlander loaded out with all the bells and whistle to include the FCM system. This feature have never worked on my vehicle or my sisters. I opened a case with Mitsubishi and they are of no help. Please go to YouTube and check out how this feature should work. This system is an accident avoidance system.I am very disappointed with how this company refuses to repair stuff thats not working properly on their vehicles. The caseworker appointed to me was very rude and their rep saw no problem with the vehicle... really!! I recommended my sister to purchase the very same model vehicle without prior knowledge of problem. FCM system does not function in her SUV either. Wish I knew then what I now know. I will eventually trade this SUV and will never buy or recommend this manufacture to anyone. Customer service is everything and this company has NONE! I know there are others with this problem. It has to do with camera system mounted behind rear view mirror. If we dont speak up they will do NOTHING!
I have a Mitsubishi Montero 2013 with mileage less than 20000 km currently.
I have a Mitsubishi Montero 2013 with mileage less than 20000 km currently. I complained about failure of hydraulic break booster system to the United Motors Srilanka (local agent) one month ago. There was no proper response whatsoever. Since then they advised not to drive because it is dangerous to driver and the pedestrians. Their response is that mother company wants to investigate that matter. This is very clearly manufacturer fault which is nothing to investigate rather than free replacement.
2008 with a Spyder Mitsubishi with 23K... Brakes failed and went to the the
2008 with a Spyder Mitsubishi with 23K... Brakes failed and went to the the floor. My wife was terrified. Had to go to Short Pump, VA to get a rental. They brought a tech from? Now no air... 26K on this car. Oh... the top locked up trying to get it up. Had to go to the manual! Well, well, well!
Refusing to take responsibility - I purchased my vehicle in October of 2005
Refusing to take responsibility - I purchased my vehicle in October of 2005 and a month prior to that there was a recall for my computer to be reset due to it causing the catalytic converter burning out. I was never notified about the issue. Now, my catalytic converter has burned out. Ive contacted the company several times and have not received any help with my issue. This is a lack of responsibility on Mitsubishi’s part and is a disservice to me, the customer.
Ordered on Black Friday this year new ted Lancer Se w/ winter package (remo
Ordered on Black Friday this year new ted Lancer Se w/ winter package (remote start etc), lip spoiler on trunk, premium package, and Katzkin leather. Dealer had to order car from out of state dealer but I had to pay immediately to get discounts being offered. Picked car up next Saturday, 12/6, in pouring rain. Saw immediately NO lip spoiler. Was told was in back order and I will be called when it comes in and have to bring car back for install. Ok, not a big deal. Asked where remote for the Remote Start was and was told dealer who shipped car did not include it and they will get it by time lip spoiler comes.Now, it was raining hard when I looked car over outside but already signed for it previous week. Remember and they made me sign to get discounts. Well today is 24 hours after picking car up and is not raining. Paint is bubbling and peeling in large spot on roof. Factory defect. In trunk, under the winter rubber floor mats (winter package) was the unfilled out Customer checklist Dealer is supposed to fill out when they go over car before giving it to customer. So they never looked car over or saw paint and said screw it.Sunday, 24 hours after picking car up and dealership closed, I emailed general manager and out call into lawyer again so if Mitsubishi does not handle this or first attempt to fix paint is not to factory new car standards I will proceed with Lemon Law and let lawyers handle it making Mitsubishi buy car back. They have 3 tries to fix problem then they are OUT and not just buy car back but pay ALL the huge legal bills.I had to use 1-800-my-lemon 9 years ago against Subaru dealership for an issue that affected value of car. New car with paint peeling off roof on day 2 affects vehicle value. Sunday, dealership closed and 24 off hours since car was picked up. Will see how dealership in PA handles this issue. Lawyers likely will have to take over I am afraid. I hope for paint to be rectified properly as I stated in my email to dealer gm. Roof needs to be sanded, prepped, painted and clear coated just like factory.
We purchased a brand new Mitsubishi Outlander in March 2016 in white. We ha
We purchased a brand new Mitsubishi Outlander in March 2016 in white. We have had loads of marks appear all over the car which look like chips on the doors, seals, and bonnet. Its only done 3000 miles. This car is on a 3 year lease and I think come the end of the 3 years it will look like its had chicken pox and need a full re-spray which I am not willing to foot the bill for. Has any one else has these issues as thinking of backing the car to the dealer due to faulty paint work. Thanks in advance.