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Mitsubishi Motors Corporation is a Japanese multinational automotive manufacturer headquartered in Minato, Tokyo, Japan. In 2011, Mitsubishi Motors was the sixth largest Japanese automaker and the 19th largest worldwide by production.
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22 months into covid and the only adaption made by Mitsubishi is to use covid as an excuse for poor customer service. A driver opened their car door on my mitsubishi in June 2021 and I am still awaiting for mitsubishi parts in November 2021. Their first lie is all the car companies are this slack, the second excuse is parts have to come from overseas (according to them Australia doesnt keep common parts such as bumpers and spare keys in stock), the third lie is it has to come from Melbourne and that takes 8-10 days (not withstanding the fact I am in the same city as them and I can easily get things sent from Melbourne overnight). They literally just make up lies that are not based in reality at all.When you complain to head office you get a patronising reply that does nothing to address the complaint. They are misogynists in the king of misogynistic car industry and have made their cars unreliable just by not getting parts for female drivers in a timely manner. DO NOT BUY A MITSUBISHI, it is Japanese for misogyny and poor service.
Mitsubishi Eclipse Spider Convertible - Im sure Mitsubishi is aware of the convertible tops leaking. The leaking has gotten so bad when it rains my car gets puddles. I cannot afford to keep replacing the tops, per the repair shop, replacing the tops is only a temporary fix as this will happen again. Just so upset Ive put so much money into this vehicle & all I can do is sit back & watch the rain ruin it. Even covering the car when it rains doesnt work. Please work on this issue.
First, I want to highlight that I had a Mitsubishi Lancer 1999 and I sold it last December 2012 . As I was very pleased with that one, I bought a brand new Mitsubishi Puma 2013 , but after 6 months, I was very shocked to discover that rust started to show in the car, specially in the upper side of it. In August, I called the local agent in Egypt which is Diamond Motors. They set an appointment to check the car and took photos of that rust and I was told that they will check the complaint and reply to me but till now, I didnt receive any answer.I keep on calling the customer service but its always the same answer that they will get back to me. It s not possible to spend 121000 Egyptian pounds on a car and to discover rust in it after 6 months. Sure there is something wrong with that car. Its not the standards of Mitsubishi. Now I dont know what to do as the agent in Egypt is not giving me any answers.
Ive owned 2 brand new Mitsubishi Outlander GT. Sold one and still own the other. First one I sold with about 15000 miles. Second one has 2800 miles as I write this. Ive had lots of problems with them. The most severe is on the current one. Brake system failed and experienced sudden brake failure. The ABS module leaked brake fluid and allowed air to enter the system. Brake peddle sunk to floor and almost no brakes. All the brake fluid stripped all the paint on the way down to the floor... including frame and subframe. All is rusting now and Mitsubishi will not fix it. Upon inspection of the damage, subframe was already rusted in the sections where brake fluid never touched. After researching, this brand has had issues with rusted out frames. I live in S. Florida. Car is 4 month old and is rusted... pretty bad. Ive never seen or ever heard of something like this. The subframe hold up the engine and also the suspension control arms. By the way, one of the control arms is rusted also. This will become a safety issue very soon. Besides this issue, all interior parts squeak and rattle after a few months. Engine trips at idle (in both cars). Ive sunk a lot of money buying these cars... I have lots of regrets.
I have owned several Mitsubishi Automobiles since the 1990s. My most recent Mitsubishi cars have been a 2016 Outlander and 2015 Mirage. And I still own a 1992 Mitsubishi Mighty Max truck. I have also owned other brands but hands down Ive had better service out of my Mitsubishi Automobiles. The operating cost is extremely low. Example: oil changes. My Mitsubishi dealer charges 39.99 for a fully synthetic oil change, 27 point inspection, computer diagnostics, and tire rotation. And after two oil changes the third is free! And they dont use cheap oil. The oil is OEM Mitsubishi oil made by Eneos and has the highest quality rating! Ive used both Eneos and Amsoil and the Eneos oil is far superior. My friend owns a Honda Fit and he pays 69.99 his synthetic oil changes at his Honda dealer and no diagnostics, inspection or tire rotation is included.The gas mileage for my Outlander is averaging 28mpg city, 33mpg highway and the amazing Mirage gets minimum 38 mpg city and 48mpg highway but I often get as high as 52mpg! All 2016-2017 Mitsubishi cars have more standard features than any other brands and Mitsubishis prices are lower! Who would complain about getting more features for less money and low ownership cost with excellent gas mileage? Oh, and 10 year 100,000 mile warranty! Oh yeah and 5 years Free Road Side Assistance.Researching other cars I found most had manually operating windows and way less features than a Mitsubishi for the same price. Theres no way I would pay $18,000 for a car with plastic hubcaps, roll up and down windows, keyed ignition, am/fm radio with NO CD, and non-painted mirrors, door handles etc. My 2015 Mirage cost $12,244 and is fully loaded! Push button start, pass keyless entry, Bluetooth, CD radio with USB input, wireless steering, wheels (no hubcaps), integrated turn signals in the side mirrors, all mirrors & door handles color matched to paint, fog lights, splash guards also painted to match the paint, electric windows & locks and much more! Mitsubishi cars drive great and have given me many years of excellent service.I dont understand why people want to give a one star rating and complain about rocks breaking a windshield. The rock is to blame not Mitsubishi! And others complain after driving 160,000 miles the car is not perfect. Give me a break. You must maintain any car and the better you maintain the longer your car will last. Dont blame Mitsubishi because you didnt maintain your car or that you did no research and got shafted by a dealer. Do research and if the dealer wont budge on price find another dealer. I look up other dealers online and force the dealer to match or beat prices. Its also a good idea to get approval before you go so dealers wont charge you a exaggerated finance rate. You have to do some work but it really pays off. Mitsubishi builds very reliable, stylish, excellent automobiles!
Poor consumer action by Mitsubishi. As this unit a 2016 Outlander Sport with only 7,200 miles and paid for should not be driven if the four doors can open at any time due to latches being out of specification. Ricart Mitsubishi is no help as they are awaiting notification and parts. Would you drive a vehicle if the 4 doors may open at any time? If a door would open and deposit debris on your vehicle causing an accident would Mitsubishi pay??? All owners should be given loaners until this is resolved.
My daughter left her school today, 2-20-2013, and she made it about a half mile from her school and her rear passenger side door caught fire. She pulled over and, luckily, someone put the fire out for her. The fire marshal said it started from the window switch. It burnt the door panel, rear seat and carpet. We have had this car for over a year. It had 116k on it when we bought it. It now has 136k; it has been a good car until now. It was such a good car that I took it from my wife and gave it to my daughter for her first car. Maybe, it wasnt such a good idea after this. She has only had her license for 3 months. After reading up on it, I found this wasnt the first time this has happened. Its a 2001 model.
Mitsubishi sent me a safety recall for my Outlander, trying to get an appointment with the nearest Dealer, no appointment available due to unavailability of Mitsubishi tech for a month, called Mitsubishi to find a solution, they told me either go to another dealer 90m drive each way or wait using a car with a major saftey recall. Calling them was a big waste of time.
Similar quality and amenities to the Toyota Camry without the high purchase cost on the used market. I have one with 267K and other than routine maintenance + one alternator no issues. Cant beat that.
Received a map update card for my 2017 Outlander Sport. The screen asked for authentication key. Went thru all my paper work to find a 13 digit number. (My dealership closed.) My whole system is now locked up. Called Mitsubishi, they told me to take it to a dealer 1 hour away, did that. They told me to order a card from HERE, a map company. Long story short. I have been to Dealership 2 hours away twice. Still not fixed. Mitsubishi not returning my calls. What can I do now?
I have a 2011 Mitsubishi Endeavor and when my car was off it lock the doors by itself and speed forward rapidly fast moving forward down the hill but got stuck at the tree and then try to speed faster pass the tree then stop and caught itself off. I know there was problems before that happen like this before last car year was 2010. Someone please look into this because it could happen do anyone. Im still bless to be alive!
Lied to me. Told me I was half approved on Saturday 9/16. Jimmy said to take car and come back Tuesday to finish paperwork. I said I am not leaving with the car unless I am approved. He went over finance area, came back and said you are approved. I said its, mine he said yes. All this was said in front of the sales girl GaElle and my 21 year old. So I left. I text my sales girl and told her I had all the paperwork and she said ok see you later meaning today Tuesday. I get a text from her telling me that Alex ** is working on my approval to come in on Wednesday instead. I quickly called the dealer and asked what was going on. I get a call back from a Mr. ** telling me I am not approved and they are working on it.I give him the whole background and he says youre not approved. I said what time are you open still I will bring the car back. I then get a call from Alex ** and he says he doesnt know why Jimmy told me I was approved and he will have a chat with him. He then says he does not know why GaElle tells me to bring paperwork in and that he will have a chat with her. Needless to say do not go there unless you want to deal with liars and a people who feed you bull just for a deal. Bad bad place. Go elsewhere please. Any questions feel free to call me **.
I own an Outlander Aspire PHEV and received two letters from Mitsubishi Australia regarding two safety recalls. I made an appointment with Mitsubishi Pennant Hills (Sydney) and received 2 SMS from them to confirm the appointment, the last one yesterday. After spending an hour in traffic, I arrive in time at 8am only to be told that they dont have the program and hence cant do the service. Theyd call back when they have the program. This isnt the first time this happened to me. I booked a regular service at Mitsubishi Artarmon a few months ago. When I arrived they told me they couldnt do it because it was a PHEV, I had to go to Pennant Hills. When I finally got there the service was nearly $500 - for a simple check of a brand new car at 15,000km. What kind of dodgy company is that? One thing is for sure: Never again a Mitsubishi. These guys dont know what organization and good service is.
So far so good, although the Mitsubishi Galant is a little big for me. I wish it were a manual transmission. I dont really care for the turbo option and the heater gets really hot and seems to warm up quickly. I dont like that the parking brake is in the center. It sticks up way too far and I always bump it when I reach over to grab something on the passenger seat. But I like how comfortable my car is. And it was the best used car available in my price range. It rides smooth and like it but I really dont love it.
Mitsubishi Lancer is a small car and a perfect fit for my family. Fits car seats good, its good on gas, and fast. It has good steering and has a nice sunroof but it isnt working right now. Its a nice car that runs great and it has good interior but I wish it was all one type of interior design and not mixed of leather and fabric. I also wish there was more leg room in the front seats and the car sun roof in my car opened.
I have been with Mitsubishi since 2009. I received a flyer mentioning that I am eligible to trade my car for a new one. I took an appointment to meet with a sale representative. I went to the dealer with my wife and my two (2) kids. Someone took the registration of the vehicle to get it evaluated. The sale representative asked me what model I would like to choose. I answered that I would like to know how much he is ready to pay for the car first because my choice will be based on the amount received which is sample. But the representative was so mad and lost patience and started screaming in front of my wife and my 2 kids. I told him if he felt uncomfortable he can always transfer me to another representative. He asked me and my family to leave his desk. Despite I asked to meet with an another representative. They gave me back my keys and said someone will call me tomorrow. Honestly, people do not treat other people like that.
We bought a Mitsubishi Montero Sport. The engine is great! When driving it, it feels like Im holding the reigns to a very powerful beast! The only thing about it is the rumors of the SUA (Sudden Unintended Acceleration). Looking at the bright side, driving in the metro traffic is easier because other vehicles move out of the way when they realize that its a Montero sport driving behind them, with the fear of being a casualty of an SUA. lol.
I bought a used 2003 Mitsubishi Eclipse Spyder GTS V6 in Nov. 2010. It is now in the junkyard due to unimaginable rust in the engine compartment, trunk, strut wells, etc. I was told by 2 mechanics that I was lucky nothing major happened to me due to the extent of the rust. Lucky/Unluckily, 3 weeks ago, I drove out of a parking lot which had a hidden drop off of 2 feet which effectively destroyed the car. I was driving at 2-5mph towards the street. Upon crashing over the edge, I noticed large amounts of rust as well as what I found to be the transmission mount on the ground. The right wheel was on the ground, so with the help of a garage across the street, we boarded up the left wheel and I slowly backed up from the cliff. Once I started going forward to the right of the problem, I felt and heard a loud noise underneath the car. After being towed to a garage, I was told by the mechanic that the transmission was twisted by the impact and he indicated the amount of rust was the cause. Due to the rust, there was barely enough metal to hold the radiator, struts, engine, and everything else in the engine compartment from falling down to the ground. The cost of repairs to the axle, transmission, clutch, etc. exceeded $4000, the Edmunds & Kelly Blue Book private seller value of the car. I just sold the car to the shop for $300 - the junk value of the car. For the 3 years I owned the car, it was parked in a garage. Bottom line, I am now 131 miles from home with no car. I will never again buy a Mitsubishi product. I loved the car, but I never expected to be risking my life over a car that was obviously never rust inhibited. Checking the internet, this appears to be a common problem.
I feel this vehicle is safe and reliable and has all the features you would want in an suv that is affordable to the average consumer. It also has 4 wheel drive. The interior is spacious and accommodating. The one drawback is the radio media center.
I have got a Mitsubishi lancer since April 2013 so my car still in the guarantee. two months ago I heard a voice in the right front wheel and by investigating in the official agent in my country Egypt, the engineer told me that we have to change part in the suspension system - am really dont know this part name in English. also he told me that we dont have this part. I made a request and the agent told me just ten days and they will bring this spare part. until now they didnt bring me this part and I made a lot of complaints at their complain department but with no reaction.
Mitsubishi is great. It has been getting me to point a and point b. I love this car very much and it is my baby. I wouldnt trade it or sell it for the world. I love most of the interior and also the seats and leather. I feel so comfortable when I drive. It drives really good and really smooth. I havent had a problem or any type of issue with my car. Mitsubishi could improve on the wheels, color and interior. I would love for it to be more roomy and also have tv and a better stereo and automatically start.
3 Problems with Mitsubishi-Australia Head Office. I think the rest of the reviews given by others speak clearly about their policies and what they stand for. I bought a Mitsubishi Pajero (MY2014) and took possession on Nov 2013. As you can see that it is still within the manufacturers warranty under 5 year or 100,000 kms mileage. Problems faced and not resolved clearly stated below.Problem #1: Issues with the brake calipers - I put my car in for a check on the 17th of March as to why the brakes are having loud clicking noises when put on reverse mode. Problem found is that the brake calipers were loose and were assured that it was fixed and I should not hear any more of the noise. Picked up the car and the problem was not fixed. I had to re-book an appointment for the 24th of March. Mitsubishi found that there were no springs on any of the brake pads. Mitsubishi ensured that the problem is fixed on the first visit. However, due to the ongoing clicking noise, I brought the car back in for a 2nd visit. This time more problems were found which was not picked up on the 1st visit. As an mechanical engineer myself, I thought that in any engineering work, it is necessary to practice due diligence that when the product is released for operation, it should be checked thoroughly and ensure that the problem(s) is/are fixed. However, I was shocked that more problems than the first visit which was not picked up from 1st diagnosis. As this is deemed as mechanical defect, I was told that I had to pay for the service upon arrival which was not advised prior on the phone. The outcome of this visit still result in ongoing clicking sound. I had a word with Mitsubishi Australia Head office and they could not advise as they do not have anyone that could advise on technical issues. How would you like to hear that an Oil Company does not know how to produce petrol from crude oil which in this case a Car Manufacturer does not know or could advise on their own cars. Today, it is still pending dispute whether it is under warranty.Problem #2: Rear Door Misalignment - I was going to be charged for the workmanship which is clearly a mechanical defect. I disputed the costs involved and they agreed. Why would they be charging me in the first place knowing that this is a Manufacturers problem. Also to add that they have left multiple oil stains all over the door (internally and externally) on the beige coloured rear door body and did not have the decency to cleaned off all oil residue while performing the job. Do they actually check their work for completion?Problem #3: Steering Wheel squealing - Brought the car in twice as mentioned above. Problem is still NOT fixed and Mitsubishi Australia Head office could not advise as they do not have anyone that could advise on technical issues. Reiterating my stand about releasing something for operation without ensuring that it is being resolved. I can accept that one overlook once but twice just is not acceptable and unprofessional on Mitsubishi. I am questioning about if there are any checking procedure to ensure that the problem has been resolved.Problem #4: Driver side Air Bags recall - to be replaced due to fault found. Cannot find replacement part for it. It was meant to be replaced more than 6 months ago. For the reason that this is a recall, does Mitsubishi see that there could be potential for a risk to become a safety hazard waiting to happen? Problem #5: Steering wheel kept swirling to the left and at times jerking violently counterclockwise on uneven group. I happily paid for the rotation but the problem is still there. Could this be related to the Problem #3?Problem #6: Car will not move (in 4WD mode) after one wheel does not have contact with ground and the wheel started jerking violently. When I presented this problem to the Manager and he said that it is normal that when one wheel loses contact, it will not move and thus the overheating light turns one. This is the nail that really sealed the idea of buying another Mitsubishi in the future. This is a 4WD for creation sake. Isnt 4WD made for the reason of tracking through uneven ground which may result that sometimes a (1) wheel is lifted from ground? How about buying a packet of salt that is not salty? At least I can still bring my salt back to the Supermarket to exchange it for another brand. I had 2 Subaru cars prior to this, I can say at least some people know how to make cars the way they have said it will.I made a call to Mitsubishi Australia Head Office on the 28th of March to get some resolution as to what is covered and what is not. They could not provide technical resolution to the above problems and could not tell me whether the above problems should be covered under warranty. Comparing to other cars I had in the past, the above problems normally will only come up when it has clocked a good time on the road. Clearly that it is a fairly young car which has only been driven around the city and never been broken on any gravel road.This experiences have made me doubt Mitsubishis car manufacturers quality and reliability, have any checking process to ensure QA and QC for completion before ensuring customer satisfaction, uncertain about their own policies on what they stand. They say they ensure a hassle free warranty on their video but is not clear when a clarification is made for the above problems. Please be minded that I have critic this to let others be aware of the ongoing problems that others have experience in other countries that should be made known. To conclude... Mitsubishi Japan (if you ever get to read this), your representative have fallen below the line with an attitude that needs change. You need restart on looking whether your representatives are acting on your best interest.
I bought a brand new Mitsubishi Lancer in 2002 and after only 2 years, the controls on the air were all broken. I am unable to control temp (where it comes out of), defroster and any other issue with air. Im seeing this is a common problem with other owners and the company is well aware of it, but refused to recall it or reimburse for repairs. How dare they sell a shotty product and not make it right to all the consumers who suffer with lack of such an important thing? I want justice and I am going to make all potential buyers aware of the way this issue has not been handled. We were taken advantage of. I dont know about anyone else, but I put every penny I ever made into this car and I feel like I got screwed!
I bought my Eclipse in 2006 brand new. Its been a reliable vehicle the entire time Ive had it. The only damaged its ever received is either from another driver or me. The only bad thing I can say about it is that the blind spot is terrible. Because of that, I back into a lot of things and I have to be very careful when backing out. It has minor wiring issue with the map light that I did by simply jiggling the wire. Parts of the numbers on the radio screen have begun disappearing. Basically, I dont know if my volume is at 11 or 15. No biggie. Other than those minor issues, this car has been completely reliable. Which I need when I have 3-4 hour drives to visit family. When I buy another vehicle, it will be another Mitsubishi.
I am having a problem with my brand new 2022 Mitsubishi outlander less than 6 months of owning. Last friday December 03/2021 my wife drove her car normally to a parking garage building in Kitchener Ontario, she left her car for approximately one hour and when she return the car wont start. It wasnt even cranking the engine and not releasing the electronic parking brakes, all the lights, radio and everything else were working. The car got an error message on the dash and service light was on. We called the roadside assistance and got our car removed after 5 hours of waiting to our closest dealer since the tow that was sent to us couldnt handle the car weight. We dropped the car at Kitchener dealer very late around 2am.Next day on saturday December 04/2021 we drove to the Kitchener dealer to drop off the keys and explain the problem and for our surprise they said we shouldnt have dropped the car on their parking lot during the night because they were having some theft issues in their dealer and they couldnt be responsible for my vehicle if we left it there. We then called the Cambridge dealer and asked if they could have our car there to check what was wrong with the car and they said ok. We contacted the Mitsubishi roadside assistance again to request a new tow for the Cambridge dealer and for our surprise the roadside assistance asked us to pay for the tow because customer service wasnt working saturday and they couldnt pay for it.When the car was moved to the Cambridge dealer we asked them if they had a car that we could use while our car was being fixed but they didnt have any car to lend us and we had to rent a car and pay from our pocket. To summarize we bought a new car to avoid having headache and having the benefits of roadside assistance and warranty, but we had to pay for the tow truck from our pockets, we are paying for our lease and we cant use the car and we are paying for a rental car too. If I have a regret is to have bought a Mitsubishi vehicle.
Got a Lancer EVO 2 from year 1995, 200,000 miles no problems other than dealers damaging my steering housing and waterpump deliberately. You just need check fluid levels. Battery replaced once on these 19 years. Original clutch, shocks. Negative point. Plastic original tire caps did not last more than 15 years. Ive seen earlier model lancers abused on heavy off-road applications. They last. From 1995 onwards, too much plastic. Bumpers are easily damaged.
Decent size Lancer sedan, lots of room in the trunk, awesome gas mileage, easy to get in and out of, rides easy, car seats fit easily, great car for the price... Bluetooth is a great feature as well. However, if you are driving with no music on the sound from outside is very noticeable. I would also like power seats and would improve the radio system, it can be confusing to navigate in the beginning.
I have a 2017 Outlander Sport the paint on the Hood is cracking and peeling off. First they told me I must have wrecked the car. If I had wrecked the vehicle I think I would have known. No other marks on the car. I heard today that they have had an issue with bad paint. I looked into having the hood fixed myself. It would be over $1000.00. I bought this car brand new and they refuse to fix my car. Anyone else have this problem?
My 2016 Outlander was rusting all over the top of the weatherstripping above the windshield and beside the windshield. And they called it stone chips when obviously was no sign of stone chips because it was bubbling under the paint all over the weatherstripping of the windshield. For a company all about their warranty, they really fight not to cover it. I had a VW that had the exact problem and they fixed it next day. Never buying Mitsubishi again seeing as my 3 year old car is now my junker.
My vehicle makes noise so loud you can hear it over the radio. They say all of their autos make this noise and I just have to live with it. Everyone that I have spoken with about this promises to fix the problem but never does what they tell you. All of Mitsubishi motors in the US lie to you. Never buy one of their cars, they all tell you stories period.
I own 2012 Mitsubishi Outlander Sport that completely failed at less than 60k miles. I call the roadside assistance card that was provided by the dealership when I purchased this vehicle NEW. Anyway, my vehicle wouldnt start so I tried trouble shooting myself (filling with gas, getting battery for key fobs, jump starting it) with no success. I then call 1-888-648-7820 which is the number (card) that was provided to me by the dealership and it was horrific experience. They offered to tow it to the nearest dealership but that dealership was booked for two weeks being they are so small. I three-way called the dealership and mitsubishi informing Mitsubishi that they were booked hoping they would tow it to the next closest dealership so it could be serviced. They refused to come up with a resolution to help me. They expected me up tow my vehicle and wait two weeks for them to look at it or me pay for the tow. Ive had Toyota and countless GMC and Ford vehicles and anytime I needed assistance they were more than helpful. I will never buy another Mitsubishi based on the principle that their customer service is lousy. Their loss!!
I have had the 2009 Mitsubishi Eclipse model for a while now and I think overall it is a fun and reliable car for someone who wants that sporty edge but while also feeling comfortable. The design may lack in functionality a little bit since it is a two-door, along with a few blind spots that I had to get used to, but it is a fun car to drive around town in. Many people doubt the safety of a small car such as this one but I have been in a wreck before and the car kept me very safe when I was hit on the drivers side of the car with its side and front airbags. I am glad that I chose this car and will be keeping it for a long time.
I have a 2013 Mitsubishi Lancer Sportback. Ever since I bought it, the car sometimes has to turn multiple times to start. This happens at least twice a month and I had Mitsubishi review my car a couple years ago and they said everything was fine. Its an annoyance I learned to deal with. Today my car starter died and I needed a tow out of my garage. The tow was with Mitsubishi Roadside Assistance and they towed my car to the wrong location-a farther away location by about 15 miles. I just wanted it towed 1 mile. They said I would be on the hook for the tow back to where I wanted it (at my expense). Then I find out that my economical $20k new Mitsubishi requires a special dealer part only for the starter and the cost was over $830. The average new starter at Auto Zone costs around $150.Why would Mitsubishi make a model that requires a special starter? At the cost nearly 6 times what the average starter cost is? Because the roadside assistance through Mitsubishi towed to the wrong location, my mechanic could not complete the work and I will have to keep my rental another day-$77 more. If this is the type of engineering Mitsubishi requires of consumers-to have a special part that is ridiculously expensive and to make a mess of the tow service they promised would help (at no charge)... They have lost me as a loyal customer today. I have driven Mitsubishi since 2003. My next car will not be a Mitsubishi.
I had this beautiful 2006 Eclipse in sunset orange. After about five years I noticed some light spots in the paint. Checking more carefully, I realized that the clear coat was talking off. The problem only seemed to get worse as time went on. I took the car in to a auto body shop, got a estimate to repaint. The cost was around 1700 dollars. The body shop person told me he seen this problem before on certain Mitsubishi models. Im very disappointed. They never had a recall to correct this problem. This affects the resale value of my car. I hope Mitsubishi reads this.
Bought new 2017 Mitsubishi Outlander loaded out with all the bells and whistle to include the FCM system. This feature have never worked on my vehicle or my sisters. I opened a case with Mitsubishi and they are of no help. Please go to YouTube and check out how this feature should work. This system is an accident avoidance system.I am very disappointed with how this company refuses to repair stuff thats not working properly on their vehicles. The caseworker appointed to me was very rude and their rep saw no problem with the vehicle... really!! I recommended my sister to purchase the very same model vehicle without prior knowledge of problem. FCM system does not function in her SUV either. Wish I knew then what I now know. I will eventually trade this SUV and will never buy or recommend this manufacture to anyone. Customer service is everything and this company has NONE! I know there are others with this problem. It has to do with camera system mounted behind rear view mirror. If we dont speak up they will do NOTHING!
3 month old BRAND new Mitsubishi in for its first service and the service team are unable to get the vehicle out of limp mode. No follow up from them. I had to contact them for progress report. They are still scratching their heads with no ETA on a resolution. The service staff are arrogant on the phone and just want you to go away. They obviously dont care about the customer once the sale is made. I would not recommend dealing with Mitsubishi, I regret buying this vehicle.
The Eclipse is a great car. I bought mine brand new in 2007 and the only thing major I had to do was getting a timing belt replaced. It still runs like a champ!
Never got a call back when car was fixed. Took it in November, got cuzzed at, were very rude. Bad experience. Its December now and car is still not fixed. I will never buy a vehicle there again. Worst experience ever, unprofessional, awful.
We have had very good experiences w/ Mitsubishi in the past so we didnt hesitate to recommend one to our daughter for her 1st vehicle. We were pleased w/ the purchase of her new Outlander but as soon as we drove off the lot she noticed that the Bluetooth (telephone) wasnt working properly, or should I say as it has customarily; it only came out of passenger door speaker; way down by the floor. Worse yet was that it had a very limited volume unlike the radio, etc... so there is no way to hear it properly w/out leaning over the passenger seat (while youre driving...). I contacted the dealer & spoke w/ the shop foreman, he informed me that yes it was designed this way as a safety precaution. Seriously??? How do they justify this?? I immediately contacted corporate Mitsubishi NA and spoke w/ a customer service rep (I wont mention the name, they were very cordial). Upon 1st explanation of the problem the rep immediately agreed that this is not normal and stated that they would contact the foreman to rectify the issue, it was even stated that of course the sound should come out of all the speakers & even quoted page # and verse in Owners Manual. The rep put me on hold and pursued a higher authority & then contradicted previous statement indicating that this indeed performs as was designed; also quoting safety as the reasoning. I inquired as to how this could possibly increase (rather than decrease) safety as the driver would always be distracted trying to hear their caller; especially if there was a package/bag or other item on the floor blocking the speaker or, more likely, a passengers pant leg???It was indicated that the reasoning was that Mitsubishi wanted to make sure that the driver would be able to hear any oncoming emergency vehicles. I then inquired if Mitsubishi had any plans to rectify this and was told no. This is not acceptable and the Bluetooth is not something one normally test drives. Why are we the only ones bringing this to public attention?? This needs to be rectified and shouldnt cost them as much as it would when someone gets into an accident because of it... I can think of several inexpensive ways to fix this. The volume control is fine (if they seriously think this is an issue...???) but the caller should be able to be heard on all speakers. But seriously though, if you cant hear the caller should you have to pull over for a conversation? Then whats the point of having Bluetooth??? This is absurd.
Gas mileage unbelievable, very comfortable seats, and cold AC. Effortless steering and great turning radius. Some road noise and a little short on power but the trade off is well worth it. Averaging over 40 mpg. Very satisfied with Mitsubishi Mirage.
Last year was a milestone for me, rebuilding my life and credit after many rough years... in short I decided to buy a brand new car to reward myself. I choose the worst company in the world. Mitsubishi. Westborough Mitsubishi in Massachusetts. Do Not BUY. After week 3 of being in my new car, I began to notice stutter in the engine, RPMs going crazy. Called and was told thats the way it runs. Ok. Drive another couple weeks. RPM still going crazy, loss of power, misfiring, stall/stutter in engine... driving on highway feeling like Im driving in hurricane, but 80 degrees sunny and no wind. Brought it to dealership. Was told they scanned it, no problems. Its a 3 cylinder. Its a CVT transmission. Its how Im driving, its how Im stopping and starting... every reason except that the car may actually be malfunctioning.A few weeks go by my car starts showing increasing miles on odometer... too many. I start doing math and tests on my own. Car is legitimately tacking in a half mile for every mile I go. I call again. Ive taken pics and videos and logs of what it is doing. I offer to email my data. Matt the service manager says (verbatim) “sweetheart, theres no dummy lights... there’s no problem. Ladies... need i say more!!! My head gasket was about to blow. Yes pun intended!!!So I began to research and keep track of everything the car is doing...beyond simply riding like **. My 3 cylinder brand new car after a year has cost me $5,678 in gasoline alone. It says Ive driven 43,000 in one year! Mind you I live in Massachusetts one of the smallest states in America. That means Ive had to drive over 800 miles a week every week. That means 124 miles every day 7 days a week 365 days. Ok so I do work full time not driving. I sleep 8 hours a night and do other things besides drive. The average American drives 14,000 miles in one year... Ive done the math. It legitimately has added over 20,000 miles I did not drive.I spent the day at the dealership with a Mitsubishi rep to no avail. My numbers, my proof mean nothing to them. Im irate to say the least. I am however about to wage war on Mitsubishi... including local news and a lawsuit. There are many other details far too many to detail in this essay. However I would like to extend an invite to anyone else with a 2017/18 Mitsubishi still under warranty with these problems, similar or otherwise to contact me at my email: **.I believe its time to look into a class action suit. Fyi. Honda and Nissan were sued for accelerating odometers. Just because your car is new or you believe large corporations are held to higher standards... trust your instincts. You are not a moron and if you feel or have proof your vehicle is faulty then join me and lets make Mitsubishi pay for their unethical business practices because I for one am not letting this go. Ive worked too hard and nice things are few and far in between for single working tax paying mothers like me or dads or anyone... Its not ok. Again **.
Had organized to have my Mitsubishi Triton 30k service organized for the 13/5/2016. At the time of purchasing we were informed that all servicing would be capped for 5 years, no detail or other information given to us or discussed. First service was $300.00 so I assumed that was the capped price. When I rang up to organize the service to be scheduled for the 13/5/2016 I specifically asked the person at Mitsubishi Mornington as it was a major service would it still be the same price? And was informed a definite yes. After completion of the service on the 13/5 I went to pick up my vehicle and was informed that it would be $595.00. As I was under the impression that it was capped I only had funds for $300.00 on the day.The person at Mitsubishi Mornington then informed me that the price was $295.00 more than I had on me. I again reiterated that I thought it was capped for the 5 year period particularly after checking this on the phone when I booked the service. The person informed that there was nothing she could do and would get the manager. The manager then came out and was exceptionally rude to me from the beginning, and was most aggressive and nasty. I tried to explain to him that we were never really made aware of the terms and cond1itions of the capped pricing and was happy to discuss. He then informed me in a very rude and condescending manner “that I obviously did not understand the meaning of capped pricing”.He then informed me that there were numerous brochures in the showroom explaining the capped pricing schedule. I then asked him if I could see the brochure. He then said he could not locate any within the store but later provided me with a photocopied piece of paper with the information. I once again said to him that I did not have the additional funds and he then informed me that I would not be able to get my car and would have to find my own way home. He then continued to demean me further, by making the statement on several occasions in front of staff and other customers “that people like you will never pay.” I tried to diffuse the situation with him several times saying I would definitely make the additional payment as soon as I could. After much time had passed and I was suitably upset he agreed to give me the keys to my car and I left.I of course will pay the additional money to Mitsubishi as I have never reneged on a payment to anybody in my life. Since the episode on the 13/5 I have done my own research on Mitsubishi Capped pricing, and now understand the difference in the costs re minor and major service and to repeat again at time of purchase this was never explained nor a brochure provided on the day of sale. My complaint is two fold. Mitsubishi should make the details of their capped price servicing very clear when the vehicle is being purchased which did not happen then or when I booked the service and clearly they were only interested in getting the sale on the day when they sold me the vehicle.The treatment I received at the hands of the Manager at Mitsubishi Mornington was humiliating and embarrassing. As I work within the service industry I was shocked at his method of dealing with an issue. Not once did he ask me to come and discuss the matter privately, but instead seem to take great pleasure in carrying out the problem in front of a large audience. I am severely disappointed in the way the matter was handled and would look forward to a response from Mitsubishi.
I have babied my 2002 Montero and it is like new inside and out. I only have 58,000 miles and without warning, the transmission has stopped working. I need a totally new transmission. I have talked with the Mitsubishi services department where I bought my Montero and they suggested to call the 800 Mitsubishi number. I found out that they will not back me up. I will never buy another Mitsubishi vehicle and hope that anyone who reads this will reconsider and not buy a Mitsubishi.
I got into an accident exiting the free way going about 40-45 MPH. The front tire blew out, causing me to hit barrier on front right side of the car initially. The air bags did not deploy, sending me flying into the windshield and knocking me out temporarily. When I woke up I was on the opposite side of the off ramp in the other barrier and the car was catching on fire. I was taken to the hospital via ambulance to be evaluated. The accident resulted to a head contusion, concussion, severely sprained left ankle, and a bruised left hip bone.
Finance manager (Joshua @ Jeremy Franklin) who I signed my papers for my car, told me that NEW Cars dont have a title and to use the BILL of Sales to register my vehicle, so almost a months and half later I receive the title in the mail which was dated April 2018 which was pre-owned and signed off by the original buyer. Joshua said this car was new and no title. I purchase this vehicle in June 2018. The salesman (Jesse **) called me to chastise me for giving this car lot a bad review so he informed that the FREE 3 CAR WASH DETAILS that he said I was getting I am no longer eligible. They also have a referral program if some you refer someone you will get $ 100.00. My relative referred me, they tried to talk their way out of giving her that $100.00 which she just got September. Almost 3 months after I purchased a vehicle from JEREMY FRANKLIN MITSUBISHI KCMO. WILL NOT REFER ANYONE TO THIS DEALERSHIP. FULL OF NO TRUTHS, UGH.
I have an open case with Mitsubishi Motors, as of today 5/22/18 it has been 30 days. 2015 Mitsubishi Mirage DE - The first case manager was Lupe who was helpful and responsive, but soon as issues escalated, and the case was handed over to Yafre, I rarely got a call back, and despite my asking for calls back to inform me on the status of the case, Yafre has been horribly uncommunicative and avoiding calling me. The district manager, Mr. **, with whom I spoke only once, and with a promise to call me back, never called me back at all. I asked the main customer service line to alert Yafres direct supervisor regarding his lack of communication, they could not, letting me know that Yafre is the only one who address the situation with his superiors. You can clearly see the problem here, I am getting poor customer service and I cannot get ahold of anyone to help resolve the case or give me an update on the matter at hand. Although no one at an area dealership is to blame for this matter, I have no confidence in the Master Technicians with 30+ years of experience who have assisted on the same issue back in February 2018, the warrantied work did not resolve the issue, it was the incorrect repair. Now that it has been in the shop again for 30 days, Mitsubishi believes that they have resolved the issue finally, but how am I to trust the work, when the same Master Technicians failed the fix the first time around? I do not want the car, and I do not want the responsibility/guilt/bad conscious of reselling the car to someone knowing the issues with the car that I do not trust. Asked for a buyout, and although they did not dismiss the idea, they are not moving on a decision. Horrible.
My Mitsubishi Eclipse was inexpensive and had plenty of trunk space. I also liked the aftermarket radio installed and the manual sunroof. The heater was also very warm. However, it was used and the performance of the alternator assembly and its belts left me high and dry on the highway. The alternator assembly and belts need tightening. The sunroof shouldve been powered and a better sound system shouldve been put into it. Also, the air conditioning shouldve been cranking out very cold air.
On 29 May 2013 I sold my 1989 Toyota Camry and purchased a Mitsubishi Diamante 2010. That was the very big mistake and still is. Problems started streaming like Mississippi river on a rainy day. Firstly My steering rack was wrecked. It was leaking and was making funny sounds when I turned the steering wheel. It cost me 789 dollars on the first 2 weeks, then later after a month the car started to lose control and veered off the road when driving on rough terrain. I went and got it checked and was determined that its rear wheels were not aligned ,and one of the bracket was broken and needed to be replaced. I paid 120 bucks for that. Two weeks later I noticed the car had a very bad oily smell when I turned on my heater. I went to my mechanic and was told that my gasket covers needed to be repaired and was estimated to cost me about 480 dollars. Now my engine check light is on and I took for diagnosis and was told that my catalyst converter needs to checked or replaced. This car has 186500 miles on it, and my former car had 214400 miles and never had this much problems. In addition its very expensive to find its spare parts from regular shop. You are asked to wait for 3 to 4 days before you can get your order. Finally this car is a guzzler, after my calculation I have determined that it is 13mpg after several average calculations. You spend so much on gas than on other important things.
A few months ago, I bought a 2011 Eclipse Spyder. I was committed to purchase a Nissan 370Z, when I first saw the Spyder. The styling was great, but I test-drove it, only because the Spyder was $8000 less than the 370Z, and it came with an additional $2000 rebate. I agonized over the decision, because I really wanted the Nissan. And I didnt know anything about Mitsubishi cars. In the end, for the $10,000 price difference, I just couldnt pass on the Spyder.I can now say that I was pleasantly surprised by the quality and performance of this car. It handles like a dream and is fun to drive. Gas mileage around town is 27 MPG or so and 32ish highway. Insurance was $60 per month less than the 370Z (State Farm), because it has a facade of a backseat (pigmies would complain about the leg room). Theres a huge amount of room in the front passenger area, so I was fine with the design because the Z had no backseat at all.Overall, Im very pleased with the Spyder. You need only to hit a bump in the road or cross a railroad track to feel how well-built this car is. On the negative side, if I was asked to make improvements to this car, Id suggest higher quality leather seats and an improved turning radius. If I need to make a u-turn, I look for a K-Mart parking lot.
A nightmare! 17,800 for a 2014 Mirage! Drove it off the lot it depreciated in half! The cabin smelled like sulfur. The car slipped out of gear while trying to go up a parking garage and once on a decline it rolled forward while it was in reverse gear! Thank God nobody was in front of it! And it was a automatic! The windows whistled. The tires on the road sounded like they were grinding into the pavement! The motor was equal to a leaf blower. Horrible. AND DANGEROUS! My payments were 350 through Ally. What rip-offs! I paid off 12,000. They repossessed it and sold a 2014 with 9000 miles for 6,800. They took it and drove it lot to lot on its real wheels! And auctioned it off! They want 8000 more off me. Theyre crazy! Horrible! I want my money back Mitsubishi!
Hi. My name is Bailey. In 2012, I got into a huge car wreck. I used to live in San Diego, CA and one night I was on the highway on my way to pick up my boyfriend from work, I was getting off on an exit. I was the only person on the highway at that time. While merging, a car flew from a street on a hill about 10 feet above me, and landed on top of my car. My car flipped and barrel-rolled about 3 times. I landed on the wheels somehow and hopped out of the car. The only door that would open was the drivers side door. I didnt have one scratch on me. The ONLY reasons I lived were because I was wearing my seatbelt and the side airbags reacted. If it wasnt for the type of car I was in, I would have died. So yes this car can be a pain sometimes but it saved my life so Im not complaining.
I bought my 2015 Mitsubishi Mirage in 2016 from Hertz. The price was excellent... as well as the value. I would have preferred a larger, more solid car. However, I am retired and only drive to the stores and doctor visits, so it is perfect for me. I absolutely Love it!! I am out and about quite a bit and a tank of gas lasts me 3 full weeks! I could not be happier with my purchase.
Be advised - do not buy a car from here or Mitsubishi at all. Short story - bought a Lancer this January 2015 and last week my sunroof shattered out of nowhere and Mitsubishi headquarter of North America said no they will not cover me. I find this upsetting because when I bought this car, I was told my warranty is bumper to bumper. So if you want to deal with insurance and be lied by the dealer, then go ahead and give your business to them and your hard earn money.
I bought my 2010 Mitsubishi Galant a month ago. Everything was supposed to be in great working order. However, while I am driving, the compressor keeps turning off and on and when in rush hour traffic, the AC does not seem to work. I took it to the Mitisubishi dealer on September 2, 2011 to have the oil changed and told them that my AC compressor keeps turning off. Jose of Mitsubishi said it was a hose that had a leak and that they replaced it, but it has actually gotten worse. What are my remedies?
I got 2012 Outlander Sport I got new. After 5 years my car start getting rust on the hatch door. I still cover by the warranty but Mitsubishi give hard time to take care and didnt wants to provide me with a rental. 10 year warranty and 84 months of corrosion warranty not worthy, never again buy a Mitsubishi.
I bought a brand new 2005 Mitsubishi Galant. I had five oil changes and 27,000 miles and my motor blue... Mitsubishi made me bring them all my oil changes which I did and they blamed the motor on the sludge from not being changed but I brought them five oil changes. In their book says every 5000 miles not every 2000 miles like most cars. So they wouldnt pay for the motor 27,000 miles brand-new car with the oil changes as proof. So I paid for it myself and put another motor in. This motor had 30,000 miles on it when I put it in and it just blew at 80,000... Who is the 2.4 4 cylinder I know for sure their engines are ** and if they get hot at all they work and blow head gaskets. Mitsubishis are crap. I will never buy one again. I will spend my life warning people about how ** their warranty is. They say 100,000 mile warranty. It sounds good but its a lie. Rip off.
Forget what consumer reports and the auto mags have to say about Mitsubishi products. I have owned 3 since 1989 and they have all been great vehicles that are 100% trouble free and just go and go. Styling is nice and the ride is smooth and quiet. Also, handling and power is excellent. I understand that these are the last of the 100% Japanese vehicles imported to the USA and I feel that the Japanese have proved themselves.
On May 12th, 2012, I purchased a vehicle at Southside Autos, Inc. at 6555 S Orange Ave., Orlando, FL. I had sold my existing vehicle the week before because I am currently going through cancer treatments and unable to work, so I decided to sell my vehicle and get a less expensive, reliable one that would last awhile instead. I found a Mitsubishi Eclipse Spyder online from Southside Autos, Inc. and called to see if it was still available. I spoke to the salesman ** and told him I was driving over that morning.After looking at the vehicle and doing the test drive, I also requested a copy of the Carfax report twice. Once after the drive and then again while discussing numbers. We went over the numbers and after ** went for approval after talking over the fees, it was finally approved by another **. I still had not received the Carfax report and had to ask a third time when I went to an office and the sales documents were put in front of me to sign. Total purchase price came to $7197.94 and was paid by check card. The vehicle had a 30-day warranty with a list of what is covered, which is pretty much engine-related or mechanical breakdown. Along with that, bill of sale, odometer reading and a checklist of what was inspected, was signed. On this inspection list, one of the checked items is all relevant vacuum lines, electrical lines, sensors, etc.On June 9th, 2012, I decided to take the convertible top down for the first time since testing it at the dealership. I noticed the right rear window did not go down. I tried it a couple of more times and then called the salesman immediately to let him know. He told me it could just be sticking and to bump the control area slightly with my hand to see if that would do it. It didnt work. I told him I didnt think it was the fuse either since the other windows were working. He said I could bring it by for their mechanic to look at but not that day (Saturday) as the mechanic was not working on the weekend.On Monday, June 11th, I took the vehicle to the dealer to have it looked at. ** took the vehicle back to have the mechanic look at it thinking it would be an easy fix. When ** came back, he told me that it wasnt a simple fix and that the mechanic said it would cost me around $700.00 to fix it - something about the cable coming loose that controls the window and top. Well, the top was still working, but the window was not. If the cable that controls the window came loose in the last 3 weeks, then why wouldnt they consider that a relevant electrical problem? They were going to fix it if it was an easy fix but now that it wasnt, they decided it was my problem now. I realize that the 30-day warranty did not state it would cover this kind of issue, but you would think that it was less than the 30 days and well under the miles and that in good faith the dealer would correct this major electrical issue. Its a window!I asked ** if they would still honor fixing this. He went to ask someone in the back about it, came out after a bit, entered an office that was in my sight and then closed the door. He was speaking to someone else as well. After coming out, ** told me that they could not do it. I expressed to him my unhappiness and how I felt it was pretty crappy that they would not honor fixing the window. I told him I realized he did not make the decisions there, but that I would let other consumers know of my dissatisfaction with their customer service. At that time, the man that was in the visible office that ** spoke with came out and immediately starting barking at me how my issue was not covered under the warranty and how I have a copy of it! I told him that I realized that, but I still felt it was not right. He then started reading off what is covered in a patronizing tone as if I didnt understand.At the moment, I did not even know who this person was! He didnt politely walk out and introduce himself or handle addressing the situation in a professional, mild manner at all. That added more disappointment and dissatisfaction to how I already felt that they were handling this. I looked at ** and told him thank you for checking and then I walked out and left. I called ** a moment after I left to ask him who the person was that came out of the office. I asked if it was the owner? Manager? He said it was the owner. I then asked his name. The owner is Frank C. Purpura. This is the man that rudely came out to talk to me, the owner! You would think if someone just purchased a vehicle from your business, the customer service you provide even after the sale is helpful and professional. The customer satisfaction was poor with a care-less attitude when I asked for their assistance. They had my money, so why help me at this point?!Then on June 24th, 2012, after a day of raining, I find out that my roof is leaking in all different areas where it is somehow going down through the doors and down to the floorboards where it became puddled with water. Ive had to use and ruin my towels even now to soak up the water. The vehicle immediately produced a bad smell as I can tell this was a problem before. Now, if the dealer would argue that they knew nothing about this, I wouldnt believe it. How can you sell a used convertible and supposedly inspect it without inspecting the roof? I did not bother to call them on this issue as it is now past the 30 days and that I already know that they wouldnt do anything about it anyway. I feel that Southside Autos, Inc. handled this unfairly and provided poor service. The owner was unprofessional and rude in his mannerisms towards me. I would not recommend anyone to Southside Autos, Inc. if you are searching for a vehicle. They cannot be trusted in providing pertinent information and definitely they are not giving their consumers proper customer service, even in good faith. I am now stuck with a vehicle that is being ruined by water and a window that will not come down and I have only had it for 7 weeks as of tomorrow (6-30). I guess its worth it to them to make a sale off of me, not care if I tell others of my unsatisfying experience, and then for them to lose other possible customers.
Having this extended warranty saved me so much money! Right at the end of the regular warranty my drum brakes had to be replaced & the labor on that was crazy high! After getting the quote, I remembered I had the extended & called, they said good thing I called-Or else it wouldnt had been covered (one of those small print items). Mine was & I was very happy!
Refusing to take responsibility - I purchased my vehicle in October of 2005 and a month prior to that there was a recall for my computer to be reset due to it causing the catalytic converter burning out. I was never notified about the issue. Now, my catalytic converter has burned out. Ive contacted the company several times and have not received any help with my issue. This is a lack of responsibility on Mitsubishi’s part and is a disservice to me, the customer.
Recall on Mitsubishi Spiders Eclipse - Mitsubishi send a recall on Mitsubishi Spiders about brakes problems with those cars because if that is not fix, we can end on a accident. That was in July. They send the second letter saying the same on August. When I call the company today they told me that they dont have the parts and they dont know when they will. So if I do have a accident they dont care.
I own a 2003 Mitsubishi evolution, 160,000 miles and still running strong.
Very bad customer service for warranty and follow up on repairs done to vehicle. Never gets back and makes wild promise. Service takes forever to complete dragging to multiple visits over many months.
Got remote start put in new car. Pick up car- no user/owners manual, some buttons dont work on remote. Start car - everything you do the car has to shut off then restart it with key. Uses less to me and hard on the car. No one said how it was going to work- doors dont lock when driving away. $900+ install it which was more than he said. Then I said something about price and was willing to lower price but I got it taken out. Hated it. Now I am out $1100.00 with small box of parts and no direction- nothing.
They do not even deserve one star in my book! I have had nothing but problems with this vehicle! First, replaced the rear differential, part itself was 500$. Second, it had to have a whole new exhaust and catalytic converter. Third, I had to replace a fan and radiator because it caught on fire while I was driving it! Fourth, the safety recall for the control arm but the whole piece is rusted! I had another mechanic fix the arm but it still has rust where it connects. Called the recall number and they cant tell me if the rusted part is part of the recall or just the arm! They told me I have to take it to the nearest dealership which happens to be 2.5 hours away, even though the recall clearly states driving in this condition could result in loss of control and a wreck may occur! So I asked if they would pay for it to be taken there, and they will not! Their poor mechanical system, and I have to risk my life to drive it, so you can fix your mistake! DO NOT BUY THIS JAPANESE PIECE OF JUNK!
Paint is chipping off in chunks.Car has 1490 miles on it. 2011 Mitsubishi Lancer. Who do I call to fix problem?
BUYERS BE WARNED! Stay away from Mitsubishi cars.The radiator sensor broke in my Outlander, and it will not smog with the engine light on in California! As a result, I cant register my car. Mitsubishi only sells the sensor and radiator together for $1,500! This is a total rip off, as there is nothing wrong with my radiator! The DMV said to junk it for $1,000. I guess they are saying Mitsubishi is junk? I dont have this kind of money. What am I supposed to do Mitsubishi?
I HATE THIS CAR!!! I purchased this 2002 Mitsubishi Galant in 2015 with 120,000 miles. I have only put 10,000 miles on it in three years and things that NEVER broke on other cars Ive owned with 200,000 miles on them are breaking on this car. The bigger problem though is that the car is so poorly designed that no one even wants to work on it. For example, one month after I purchased the car the horn broke. Three mechanics refused to work on it because THE HORN IS INSIDE THE AIR BAG!!! To fix the horn would require replacing the airbag! So I have no horn. Another thing that broke is the flywheel, which means the car wont start. Have you ever heard of a flywheel breaking at 130,000 miles??? The real problem, however, is the flywheel does not come off separately on this car like it does on other cars. Therefore, the necessary part is NOT IN STOCK ANYWHERE, and has been on back order for a week. So Ive been without my car for a week!!! Also, something I did not notice when I bought this car is that there is no keyhole on the passenger side. I have dogs that ride to the park every day, so if I want the dogs to be able to safely jump in, I must park this car with the steering wheel against the curb. This means Im going against traffic when pulling away from the curb. I WILL NEVER BUY ANOTHER MITSUBISHI!!! I repeat, I HATE THIS CAR!!!
Recently purchased brand new 2016 Outlander, with less than 300 miles on it started to notice missing paint areas. Upon washing the car for the second time the whole hood and top of vehicle had multiple paint chips. We bought car for the bumper to bumper warranty. So with about 1100 miles finally was able to get Mitsubishi rep to look at it and their response was chips were due to impact and not covered!!! We live in PA and had vehicle out in the snow twice, most likely road salt made the chips. I have had several cars and lived in PA all my life, never had paint chip off of a brand new car. Dealership virtually did nothing to help, said we should get a lawyer and go after Mitsubishi. DO NOT BUY MITSUBISHI JUNK!!! If these reviews saves one person from making a mistake by buying one it will all be worth it!
I purchased a 2016 Outlander in June of 2016. I have had four safety recalls in less than 2 years. One of those recalls being an issue with the transmission, and have had to take my vehicle in 5 times regarding this. Keep in mind I dont live in the same town as the dealership. I have to drive an hour each time I go and lose a whole days worth. Theyve change management in their service department 3 times so Ive had to deal with 3 different managers, and each time they just kept giving me the runaround or trying to play it off as not a big deal. To me it is a big deal because I am constantly on the road between school, sports, and work. When my children are in danger because I am a sitting duck on the highway, Momma bear is not happy!! Mitsubishi has definitely ruined my car buying experience. I never had any issues with my vehicles before and actually the only reason I purchased a new vehicle was because I was getting a lot of miles on my previous and didnt wanna start running into issues. It has been an ongoing nightmare for the past almost 2 years in a brand new vehicle, this is stinkin ridiculous. Unless Mitsubishi steps up and helps rectify this issue, I will never again purchase a Mitsubishi nor recommended. Too bad some of my coworkers have already purchased a Mitsubishi at the same dealer.
The purchase was easy. Found the car, did app over the phone, went in, test drive, was out the door in an hour. The car is amazing. Handles awesome in all weather. Not too big, not too small. Good on gas. Lots of bells and whistles.
2008 with a Spyder Mitsubishi with 23K... Brakes failed and went to the the floor. My wife was terrified. Had to go to Short Pump, VA to get a rental. They brought a tech from? Now no air... 26K on this car. Oh... the top locked up trying to get it up. Had to go to the manual! Well, well, well!
Purchase brand new Mitsubishi Lancer ES 2002 and now has 260,000 plus miles on it and Im still getting on the freeways between 30 and 31 miles per gallon. This has been the most durable car Ive ever purchased. Repairs have been minimal and its very roomy, takes turns well, and just a joy to keep on driving.
I confirmed the purchase of a l200 Walkinshaw in August 2012, which I collected as soon as it was available in October 2012 from the Main Dealer Harratts in Barnsley. One of the front tires seemed to have a slow puncture and after a few weeks of blowing it up I decided to have it repaired. When the tire was removed from the wheel, it was evident that it had a rip on the inner wall that could only have been there from new. The next fault I experienced was paint coming off the wheel centers so I was obliged to take the vehicle back in again to the Main Dealer for that to be rectified. Shortly thereafter, I next noticed paint coming off the wing mirrors and the door handles, so it was back in to the Main Dealer again. The next fault that surfaced was the powder coating coming off the wheels, so back in to the Main Dealer once again. Then the front bumper paint started to peel so I took the vehicle back to Main Dealer yet again. This was all in the first 12 months!!Then, having read the advertisement in the Main Dealers that boasted the towing capability of the vehicle, I had a tow bar fitted by them and it seemed fine until I started towing. After approx 1 month of occasional towing of half the advertised weight the engine overheated, so I was back to the Main Dealer yet again who kept the vehicle for X days and then told me it was o.k. However, only 6 weeks later while towing a light load, the engine overheated again, so I was back to the Main Dealer, who supposedly fixed the problem and it was fine for a while but as I was not then towing there were no problems. The next thing that happened when I started towing again was that I observed the gearbox overheating rather than the engine. So I took the vehicle back to the Main Dealer. They got me back on the road again this time after about 5 days and I started to tow again but the same problem with the gearbox, overheating occurred again so it was back to the Main Dealer yet again. They kept it in a bit longer than normal this time. I could be forgiven for thinking that might be to attempt to assure me its going to be right this time but no, about 8 weeks later, on 21/10/2014, the gearbox overheating light comes on so its back to the Main Dealer and Im without the vehicle once again. These l200 engines dont seem very good at all, although the warning lights are brilliant!! The after sales care and service at this Main Dealers is disgusting and I have had to travel from Bolton to Barnsley each time the vehicle has had to be taken in and invariably get myself home because they dont even seem able to coordinate the replacement hire car properly. Is there any Solicitor out there who can act for me on a no win no pay basis because the losses I have incurred due to the failure of this Main Dealer to deal effectively and efficiently with the recurring problems that I have experienced with the new vehicle they sold me are crippling my business?
My Mitsubishi I-MIEV broke down 23 Dec 2016. The local dealer couldnt determine the problem. Mitsubishi UK couldnt determine the problem. Eventually they decided in Japan that a new battery was required. (£7,000 but fortunately under guarantee.) This took five weeks. As of 20 Feb 2017, still waiting for the new battery to arrive. (Supposed to arrive in 7-10 days.) Customer service (Cirencester UK) dont give a damn. Fail to return phone calls. Wont allow you to speak to anyone that can tell you whats happening.
My wife bought a 2005 Galant at the beginning of 2006 with only 348 miles on the vehicle. We have had this vehicle back several times. The last time, we had it at Gateway. It was for an all-over paint job. When we had gone to Gateway to check on this vehicle, they had the door panels off for whatever reason.Just the other day (7-30-2011), I got stuck in my car and could not get out of it. The door panel was caught and, I guess over a period of time of dragging on the side, it has worn a hole in the rubber around the door. This could cause a very dangerous situation and I am not pleased with the service of this vehicle at all.This vehicle, at this time, only has 48,000 miles on it. I have owned Mitsubishi’s before and never had a problem in the past. My wife is a 60-year-old woman and rarely has anyone ridden in the vehicle. This vehicle is very well taken care of. This problem needs to be addressed ASAP since this is a very dangerous problem.
Over the course of the last 2 months, my fiancee and I have taken our 2012 Galant in for a repair over 4 times for the same issue of a noise/vibration from the front end. Each time, after less than an hour, they said no issues were found or they just threw a part at in hopes that it corrected the issue. 2 weeks ago when I took my car into them for the issue, they told me it was my tires. And that I needed to get 2 new ones and an alignment. I had this work completed by another tire dealer. Not even a week later, the same issues are still present.Two days ago after taking the car to them once again, they replaced the front left wheel bearing. They said, This should fix it and if it doesnt, let us know. Well not more than a day later, it is still having the same issue. Finally furiated, I called and spoke with the GM of the dealership. He kept trying to tell me how it was and what he thought I wanted to hear. He also tried telling me that it was my fault that the tires needed replaced and that having the car serviced by them would have prevent the issue Im having.As of today 03/06/15, after taking my car to them yet again, they informed me that nothing was wrong with my car and that it was completely safe to drive. The service consultant stated that they know there is something wrong with the front end but cant tell where its coming from. He then stated that the problem will only get worse with time until then that there is nothing they can do until something or a part fails. So he pretty much told me that there is a problem and that they wont fix it until they can clearly identify it?! So they expect me to keep driving it and hope that something major goes wrong? They are putting not only my life in danger but also my kids and fiances life.
Suspension falls apart while driving with near accident & possible injury and Mitsubishi Canada refuses to cover service for repair or admit there is an issue with product. The vehicle had less than 1000 KM over the 200,000 warranty provided where the coil spring in front cracked in three different places while driving the vehicle. Almost total loss of control forces to pull aside. Informed cost will be over $1200 and Mitsubishi Canada refuses to admit there was an issue nor provide any $ support to cover the fix despite the local dealer agreeing with our situation. The coil was not rusted. It simply cracked in 3 different places. This was a vehicle we purchased for our daughter and are now quite worried with the quality of core components.We reached out several times to Mitsubishi Canada who, despite our request for support for the faulty item, were informed that they will do nothing to support us and that this was a normal situation. Normal? A suspension exploding? We tried talking with them directly but they refused. We then followed up through the Better Business Bureau of Ontario, this forced their hand to reach out to us where they stated they would reconsider but wanted proof of warranty maintenance and asked why we did not go to their local dealership for service. We informed them that it was because their service was never done properly (Forgot to order parts, had to return to have the issue fixed many times as work not done properly). We provided them with detailed records proving that all maintenance as per warranty requirements was followed. We had to send this several times as they claimed they were not getting any info from us and wanted to close the case.When they finally admitted they had received the necessary paperwork, they returned with an answer stating that they would not support us in the cost as it was over warranty. This is not acceptable given this is obviously a known and defective item installed on their vehicle given the extension in the first place. Further, having to go to another certified dealership to ensure that the repairs were performed correctly should not have an impact as by law, we are allowed to do so. We are merely asking for a supposedly reputable company to stand by its products and customers, especially given the safety concerns on an substandard part installed on a vehicle sold to the public. Will never buy or recommend this product/company to anyone.
2010 Mitsubishi Lancer De - Windshield visors will not stay in position. Road noise is very loud. Car has 100k and the car shakes, rattles and squeaks. Dealer in Richmond Hill finds nothing wrong. Very sluggish on take off. Body is full of small dents and scratches. Its honestly the worst car I ever had and I had a lot of cars. Will NEVER buy another Mitsubishi.
I have a 2007 Mitsubishi Eclipse. The car has a remote that controls the entry, alarm and ignition. Without the key you can not start or lock your car. When installed by the dealer I received two key fobs. They are now both broken within 1 year of each other. When I called to complain I was told that my car warranty was over and nothing can be done. The dealer wants 389.00 dollars to replace. I will never buy a Mitsubishi again!!!!
I bought my 2010 Lancer back to the very end of 2011 and got 165K in five and a half years by now. Up until last year the car drove and felt absolutely fine. I did have two of three official Mitsu-Lancer recall issues: heat sink, resulting in heat coming in, and gas belt wearing some pulley, resulting in the loss of power. Didnt experience the third one - had to do with ECU causing wipers and lights going on and off randomly or something like that.Apart from these known (two out of three) recall problems, the exhaust manifold gasket cracked, but they did replace it free of charge in the dealership. In general, the road noise started to bug me the big time after three years Ive been driving the car. It means Mitsu did a very lousy sound-deadening job, if any. Not cool at all. Also, my windshield cracked almost right after I bought the car from a flying stone, not even so big, judging by the sound it made hitting the windshield. I later found out - thats another weak Lancers spot. Their windshields tend to crack a lot. There is, obviously, no warranty on the windshield though, so I ended up replacing it with some after market one in a random garage.Apart from the mentioned above, the car drove pretty good, always started and didnt cause any major problems or had any annoying hiccups for about four years. And past about this time... it just turned into a pile of crap. It became very sluggish at take offs and even during the acceleration, giving me the feeling that it just doesnt go. And thats for not CVT or even AMT, but MT car! I had to replace BOTH left-side tie rods - outer and inner (which is quite untypical, if I understand it right), both rear wheels rotors and brake pads, which I guess is alright given the millage, but then again, struts and spring coils are not good anymore. The clutch disk is almost worn out, judging by the way it engages and the front brakes. I guess both pads and rotors will need to be replaced very soon, judging by the way the car brakes.All of this seems totally legit on one hand, on another - it totally seems the car just flipped from being a good and pretty reliable to just a pile of crap just after four years. I dont know... It doesnt seem right to me. Usually cars deteriorate slower and by pieces. With mine one it feels almost like: year one/two/three/four - great, no problems... BOOM!!! GARBAGE... And its hard to accept the fact that it takes only four years for a car to turn into a garbage and not even gradually, but sort of at once. To conclude this rather lengthy story of my personal experience with Mitsu Lancer 2010 - I wont go with another neither Lancer, nor any other Mitsu car again. Dont recommend to anyone as well. Its not a good combination of price and quality, not even near.
On the 15th of August, I had an accident with my right wheel that affected the wheel bearing of my white Mitsubishi Eclipse 3.8. Since then, I went to Mitsubishi in Doha, Qatar and they told me that I needed to change the wheel bearing. They said that they dont have stock, therefore they will request it from Dubai. Today is 1st of September and nobody responded to me. Every time I call them, they say that they didnt receive it yet. The car is getting worse and dangerous while I am driving. I dont know who will be responsible if additional internal parts will be damaged because of them not changing the wheel bearing. I am not satisfied at all and people here in Mitsubishi just talk but no action. Driving the car with this damage is dangerous and I hold them fully responsible if something happened to me.
I purchased the top of the line - Diamond series Mitsubishi DLP 57 a couple of years ago expecting it to look great for many years come. I havent heard of other makers of DLP having this much of an issue. Funny, I have an RCA tv that is 25 years old (with original remote!) that still works great. I know new technologies bring new challenges, but we pay more with the hopes that we get a little more. I am very disappointed that Mitsubishi is making it so hard to get this problem fixed. If anyone has a phone number that has worked for them, please forward it. I keep getting the runaround.
I have a Mitsubishi Montero 2013 with mileage less than 20000 km currently. I complained about failure of hydraulic break booster system to the United Motors Srilanka (local agent) one month ago. There was no proper response whatsoever. Since then they advised not to drive because it is dangerous to driver and the pedestrians. Their response is that mother company wants to investigate that matter. This is very clearly manufacturer fault which is nothing to investigate rather than free replacement.
2015 Outlander Sport - Power train issues. My truck has less than 50000 miles. One Sunday in February 2017, my transmission was acting like it was slipping. At one point, it was jerking and halting pretty bad. Put fluid in it to get home. Called Monday and was told to bring it in tomorrow. Took it to dealership was told a recall was on it and I was covered. Well, now 2am being told due to wrong fluid, I am not covered. After calling National Center, the mechanic told them that the fluid caused the problem. Wait a minute, had to put fluid because of the problem and the recall states the problem I am having is due to manufacture issues. Waiting for arbitration. Not confident since they work for the company. Stay away from Mitsubishi.
I have a 2015 Mitsubishi Outlander that I purchased brand new. In December 2017 it began shaking and was taken to Hamburg Mitsubishi for service. After a week of testing the dealership told me I needed a new engine and they were negotiating this with corporate. 4 weeks later, still negotiating the issue my vehicle was sent to interstate Mitsubishi in Pennsylvania (I live in NY). After a few more weeks they told me it was fixed and gave it back. I had it a week or so before I had to return it for ongoing issues. It was “fixed” and returned to me numerous times, all the while I kept having to drive to PA. Finally, I was told by corporate to take it back to the original dealership as they had changed hands. They had it a week or two before returning it to me again. This time it does before I even made it back to my house. At this point I was finally told I was approved for a new engine, but it had to come from Japan and would be another month or longer. Mind you it is now April. This past Thursday I was told the engine was in and it was good to go. Today, after leaving work early to rush to an apt. I got in my car and it would not start, won’t even turn over. Throughout this process I have been without a car several times, stranded on numerous occasions. I have had numerous conversations with “Ovid” my customer service rep at corporate. I have been hung up on and told that there is nothing they can do because I’m outside the limits of the lemon law. As someone who has purchased multiple brand new Mitsubishi vehicles I cannot believe the way I have been treated. I am beyond disappointed, upset and dissatisfied and am going to tell everyone I know about my experience and encourage them to NEVER buy a Mitsubishi.
Mitsubishi dealership in Waukesha on Highway 16 in WI 53186, has my 2014 Mitsubishi Mirage car and the transmission is out. The service manager Marvin told me it was covered under normal warranty. Up to 60,000 miles. Now he is doing multiple questionnaires and tests that arent covered to confirm the problem. I am up to 500 dollars and theyre considering sending my car home to see if a trannie flush will kick in. I have been paying for a rental and they are committed to not to putting in a transmission but to try everything else. Probably to go over 60,000 miles so they can wash their hands of this.I am so upset. I have 2.5 years of payments and the car is out of commission. I need help. They are giving it to me bad. They are at 262-506-3150 Marvin. Service Manager. Please help. I dont want to look for a lawyer etc. Just fix what is right and lets be honest. They have had car for a week so far and if they drove it they would know its out. I had it confirmed with Oak Creek Auto 7984 S 27th St. 4147613250. They are going to put on new tires and this happened and their mechanic told me no doubt transmission is out doesnt go into gear when accelerating. Please restore faith in my life and someone look into this situation.
Bought a 2014 Mitsubishi Lancer. First time buyer, it only had 16,000 miles. Was driving on the highway. Felt like I was in a plane. Clocked my ears. Turn off the car to find out what was wrong. Saw nothing. Get off the highway, axles fell off front right wheel. Getting the run around. This happen on July 3 2017. We are now in 2018 and still the car is not fix, pay a monthly payment of $491.00 and insurance $212.00 and no car. What is a consumer for, or a warranty of a new car if there is no help for customers. Need help fast. Got Lemon Law involved but it taken too much time. Still Owe until 2020. What a shame.
At 8 months took my vehicle to dealership in Lisle, IL where I purchased vehicle for repairs to issue of car shuttering violently upon braking. Was told I needed total brake replacement at cost of $500. Not covered by warranty. Since was car was almost brand new took someplace else and was told brake system was 100% fine. Contacted dealer. Told basically too bad they would only replace brakes. 7 years later still have issue. Still can not get dealerships to address issue. Ive been told repeatedly by dealerships in Columbus Oh there is no problem. Today I was told again that I need new brake system and they cant do anything about the fact that issue is ongoing since I purchased the car. This by far not the only issue I have had with this car since it was new. Dealerships always avoid honoring warranties both manufacturers and extended. These cars a garbage and the dealerships are liars and crooks. Go anywhere else if you but to a Mitsubishi dealership if you want to buy a new car.
Purchased a 2013 Outlander Sport new in January 2013 from Davis Dealerships, Trenton, NJ. In a little over a year, it has had warranty issues five (5) times (all requiring a trip to the dealer). Now the fifth warranty issue remains unrepaired (airbag malfunction light for second time), dealership dropped the Mitsubishi line, and refuses to do further warranty. Mitsubishi has not been responsive as there are no other local dealers. Sent letter to Mitsubishi headquarters almost three weeks ago with no response.
Loud noise coming from under the car, take it to dealer. They said that it is caused by broken heat shield. Well, that is fine because my car is under the 5 Year new car warranty. But dealer said I need to pay because heat shield repair is an adjustment and it is not covered under the 5 year warranty. Call Mitsubishi Canada. Here is the response: Please be advised that the warranty parameter offered on an exhaust heat shield is of 1 year/24 000 KM (whichever occurs first). I question them that it isnt written in the exclusion clause in my warranty document. They didnt response. And I have nowhere to complaint. Why? Mitsubishi didnt join the voluntary system in Ontario which is similar to Lemon Law in the States.
11/5/15 my radiator of a 2007 Mitsubishi Outlander was damaged by road debris. Vehicle has 150,809 miles. This part, radiator, has been on Back-order since 11/5/15. Customer Service has changed the Estimated Time of Arrival, ETA, 4 times. Mitsubishi has informed me that my warranty does not have provisions for rental car and therefore cannot provide any assistance for the inconvenience this 5 month back order has caused. Mitsubishi has NOT followed up with status and/or returned 5 of my 6 inquires to status and support of rental car options. Mitsubishi has refused to provide me senior management information to elevate this issue. ** are my Claim Managers - Claim **. They have closed my previous claim (same issue) to avoid any excessive OPEN claim metric! (Case number - **) Customer Service and Claim Managers (**) have not only raised their voices but have fabricated claims of submitting authorization for Rental cars and Offset cost relief on repairs.
I purchased a 2006 Eclipse with a beautiful paint job. Not too long after, I saw a small spot where the clear coat was starting to flake. Soon after, it spread to the entire car. Naturally, I became very alarmed and contacted Mitsubishi. They told me to take it to my local dealer (which was 2 hours away) and I did. The dealer told me that it was the worst he had seen and thought Mitsubishi would do something about this, but they came back and told him it was out of warranty. I believe a company should stand behind their products. At the time, the car was less than 5 years old. Yes, I realize it is not brand new but rarely do you see cars that new with flaking clear coats. It reminds a person of a snake shedding; that is how bad it is. I contacted Mitsubishi several times after with no success. I looked for a class action on this car/color and nothing, but I did find several people with the same complaint. It wasnt hard by any means to find people, therefore I do not believe it is from normal wear. It is my hope that even though this car is now slightly older, someone would be willing to start a class action suit. The same problem occurred with the black paint job and they were recalled/fixed. I dont have the option to sell my car as this significantly impacted the value of the car. I do have pictures upon request as well as the local dealer took some for Mitsubishi.
The only thing I like is that the Mitsubishi Gallant was great on gas with a 2.5 liter engine, style was pretty decent but lesson learned, right now cant stand cars. They are too low from the ground up and they have no space, they are uncomfortable and will never purchase a car again. People will wake up and stick with SUVs and Crossovers cause they are tall and high and much more comfortable and are taking the world by storm and will save your knees from bending too much as you get older. My next toy would be Acura MDX...!!
I lost one of my 2002 Mitsubishi Montero Limited keys and needed to have a new one made. I looked for a replacement in several shops locally without any luck. Apparently, the key is non-standard length and has a chip in it. I called the Hub Mitsubishi of Katy dealership and was told that it would cost $140, which I thought was expensive, but I needed the key so I made an appointment to have it made. I went to the dealership and was told that it would cost $140 plus another $95 for the key. A whopping $243, including tax to have a key made. I believe that the cost to have the key made is excessive and unjustified. I told Anthony, the Service Manager, how I felt. I paid for the key and left the dealership.
I went to Des Moines Mitsubishi Kia-Ford in Iowa to buy a t/stat and radiator cap for my Eclipse 2003. The mutt at the parts counter tells me - after diddling the PC for 20 minutes HE HAD TO ORDER THEM 3 DAY TURNAROUND - now this dump has about 25 service bays in the back - so NO ONE EVER NEEDS A T/STAT OR CAP?
2014 Lancer - In April 2017, transmission malfunction caused road accident and injury of elderly male. Marius of Mitsubishi Motors refuses to have transmission repaired under warranty. Vehicle was purchased 2 months before the accident and Marius even denied cost of inspection regarding malfunction. Vehicle is still at Mitsubishi repair shop in Salinas, CA ever since insurance company had it towed there after completing body repairs stemming from accident and service dept will not release vehicle unless owner pays for inspection fee of $250 because of Marius’ denial.
I bought a brand new Mitsubishi Outlander PHEV few months ago. And recently I noticed a tiny paint chip in the left side of the car. I contacted Mitsubishi rep through online message and asked if a touch up paint can be sent to me. I was told to take the car to dealership. When I took the car to the dealership, the guy determined it was a rock chip without even look at it. And the dealer wanted to charge me hundred of dollars for a tiny paint touch up. The paint chip was less than 1mm in diameter, how could this be caused by a rock? It is definitely a pint defect. I am very disappointed about how Mitsubishi and its dealer treat their customers for such a small issue.
I bought a 2014 Outlander from Tricity Mitsubishi with 45500 km mileage and with a price of $30600. Of course with $5000 dead payment from my old car 2014 Lancer. After one week, I called the agent who sold me the car and talked to him about the noise and the vibration, they gave me an appointment, I went and an expert there who doesnt work with them anymore, told that there is a problem of vibration that they will fix. They got the car for 2 days, and he fixed the problem but he asked to come back if the vibrations comes back.Yes, the vibration came back and I called them, however that person left the job and when I called today, the service department responsible, without any respect asked me to go to complain to Mitsubishi Canada as this is how the car was made by Mitsubishi with noise and vibration and we have nothing to do for you as our experts saw your car and said it has nothing since that noise is part of the car that Im paying its loan till 2021. Please, is there anyone who can help me with this very big problem that my dealer ignores and let me down this way?
My 2005 Mitsubishi Endeavor is my life. That car works better than anything I owned even though cylinder 3 misfires and costs too much to fix. It runs strong for 4 years now. 190,783 km and it starts up and everything works. Only noticeable problem is that the oil runs out and I have to fill it up but its worth it. Also the black paint peeled off all over but I dont care. I love my car and never want any other. Only reason I didnt give it 4 stars is because I know most people see the oil thing as an issue but it doesnt bother me.