Land Rover
Land Rover

Land Rover

Land Rover is a British brand of predominantly four-wheel drive, off-road capable vehicles, owned by multinational car manufacturer Jaguar Land Rover, since 2008 a subsidiary of India's Tata Motors. JLR currently builds Land Rovers in Brazil, China, India, Slovakia, and the United Kingdom.





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Land Rover


Product Reviews:

Purchased 2016 Evoque brand new. Check Engine light came on at 397 miles on
Purchased 2016 Evoque brand new. Check Engine light came on at 397 miles on the car. Took in for service, dealer fixed it and car was with dealer for 2 days. Drove under 100 miles, Check Engine light on Again. Back to dealer for repair. Dealer kept it again for few days and fixed issue. Drove 200 miles again and check engine light on again. This time dealer kept the car for 2 weeks. After lots of phone calls to manufacture and dealer they agreed to replace my vehicle for another Evoque. Happy customer again... But guess what. Drove replacement car for about a month with under 900 miles check engine light ON. Very unhappy with truck so far and Would Not Recommend it to anyone Buy IT. Look around, you will find better Quality cars around.
Published: February 2, 2016
Adman of Suffern, NY
Source: consumeraffairs.com

The brakes wear warning came on at 27100 km. I drive mostly highway and I a
The brakes wear warning came on at 27100 km. I drive mostly highway and I am very light on the brakes, so when I saw the warning I ignored and thought it is false alarm. A week later, light disappeared. Drove for another week, warning brake light came on again. Kept driving, but the light stayed on. By that time I had 28000 km, so I decided to take it to my local garage and let him check the brakes.I was told that the rear brake pads are completely gone and rotors were rusted, so I asked if this is normal and mechanic answer was NO WAY. He explained that the front brakes do most of the work and to have rear brakes completely worn out is extremely unusual. He went on to say that they must have been faulty brakes. I called the dealer which is Thornhill Land Rover and talked to the service manager Sandro who told me that this is normal and depends on my style of driving, in other words SOL.I called Land Rover Canada after spending 20 min on the phone with some dim light lady. She decided after consulting with someone else that it is wear and there is nothing they can do for me. So I am sorry to say that after driving BMW for 15 years switching to Land Rover Discovery 2016 was the biggest mistake. My previous BMW all of them I drove to 65000 km and never replaced or seen brake lights come on. For all of you who are thinking or considering buying this car save your money and headache and stay away. Its a lemon and neither the company nor the dealers care.
Published: October 4, 2017
Michel of King City, ON
Source: consumeraffairs.com

Land Rover Hinsdale worked on my car several times... Was guaranteed there
Land Rover Hinsdale worked on my car several times... Was guaranteed there will be no more problems with the rear differential. Less than a year later, it was leaking again. They took care of it but claimed I need a front wheel bearing... I wanted to confirm it had nothing to do with the rear Differential so did not authorize work until I can confirm it was truly a front wheel bearing... To my surprise they called claiming the car was fixed And I now owed $837.00. None of this work was authorized.... I was never able to confirm whether it was a front or rear wheel bearing or whether the rear differential was leaking. And that was why the rear bearing went out. Really makes me wonder... What were they hiding??? Why would they not let me confirm it was a front wheel bearing... was there a problem with my rear differential??? Was there a problem with my rear axle?? Did this cause problems to my rear wheel bearing?? I will never know!!! I was told by corporate Land Rover theyve done all they can they are no longer going to pay for any repairs. They claim they done enough... They claim they paid enough... I wish I had this luxury!!!
Published: February 17, 2014
Jason of Baroda, MI
Source: consumeraffairs.com

Purchased Land Rover Discover 4 brand new with 8km on the clock. Attempted
Purchased Land Rover Discover 4 brand new with 8km on the clock. Attempted to drive home. Only made it 6km along the highway when the transmission failed. Land Rover were horrendous to deal with. Firstly asking if it could be driver error (it is an automatic!) then insisting on replacing the entire transmission against our wishes. Two weeks after the day of purchase and all along we refused in writing to accept the vehicle, yet Land Rover drove it to my place of employment and left it there. I had just signed up for a 5 year Lease so couldn’t get out of the contract without great financial penalty. So we were stuck with this lemon for 5 years and it has been so unreliable, the best it ever performed was when sitting on the back of a flat top tow truck. Suspension cracks, constant oil leaks, shudders at speed (really, really shudders!) breakdowns and clunking noises are all part of this heap of rubbish. Never again!
Published: April 20, 2018
Donna of Melbourne, Other
Source: consumeraffairs.com

The best brands that the car dealership has. They have different models in
The best brands that the car dealership has. They have different models in color and the colors are different from any other brand. It is good for the car. The appearance is good enough to show off to friends and family. The upgrade of this car is better if you only like to pay more for the car and it has better quality in the car. The brand has enough room for a whole family and for friends too.
Published: February 22, 2017
Jazmine of San Antonio, TX
Source: consumeraffairs.com

Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle o
Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle off to get some repairs done on July 10, 2019 for (REPLACE BOLTS/RESEAL EXHAUST LEAK. I received a phone call from Mr. ** my service rep. (very nice guy) on July 15,2019 informing me my car was ready for pickup, he also stated that they find another leak that’s going to cost me 4,953.32 total for a new (TURBOCHARGER) after 5 days with my vehicle. Only with 104,000 miles on my Range Rover EVO 2014. I ask ** why they see this when I got the diagnostic done. (Paid 150.00 for diagnostic) I was told to fix the problem that it would only cost me 527.98. At this point, Im like, Are you serious sir. Ok I get to the dealership to do the test drive with Mr. Mike ** on July 16, 2019. While I was driving my vehicle didnt sound no different than when I dropped it off.I ask Mr. Mike why do Ive pay for something that I to still take it to somewhere else to get repairs done? He said, “Let me check on this for you. Because you shouldnt have for the service.” Mr. Mike was very courtesy. By this time a hour has pass by, then Mike approach me again stated his district manager said that I will still have to pay for the service, due to the labor. Wow! Why paid for something that the same problem that you stated you would repair, that’s still not fix. REALLY! 2 hours has now pass by, I ask to speak to Mr. Dennis **. I went into his office and ask him why pay for something that’s still not repaired. Mr. Dennis said in front of me and Mr. Mike because of the labor and also they find another leak, once they got to the part on my vehicle. He once said again the guys has to get pay for the labor time. But my vehicle is driving with the same sound from when I dropped it off.I told Mr. Dennis it sound like you more concerned about the money than the situation and not the relationship as a long time customer. Why pay for something that you didnt repair? At this point I said a few words to him, paid and went on by way. Very horrible situation. Mr. Dennis had not concerns at all. Very Rude in the way he spoken to me. His main focus was money/labor! Ive begin coming to this location since 2015. No problem at all with customer service. It was a COMPLETE RIPOFF. I wonder how many people get ripoff daily here. 2 hours 30 mins and he took my money with a unrepaired vehicle. Spoken to several of mechanics. They said to me this doesnt sound right at all. I dont think this is a bad place--just a HORRIBLE GENERAL MANAGER. Mr. Dennis rob me with no mask on!!! Fighting now to get my funds back. I pray you make this right. Upset & disappointed
Published: August 7, 2019
Jamillah of Ellendale, TN
Source: consumeraffairs.com

When I called Land Rover USA for assistance with an active recall for a cra
When I called Land Rover USA for assistance with an active recall for a cracked fuel tank flange on my Land Rover I was given an incorrect information and the infinite runaround ending with Land Rover USA representative hanging up the call. Despite the dangers of of a faulty Land Rover part that causes a fuel leak, Land Rover USA offered incoherent and incorrect information followed by endless bureaucratic indifference. Horrific service.
Published: September 1, 2021
Martin of Grand Junction, CO
Source: consumeraffairs.com

This is my second Land Rover Sport. My first vehicle was excellent. Unfortu
This is my second Land Rover Sport. My first vehicle was excellent. Unfortunately both the product and the customer service associated with the product have descended to the level of abysmal. In three months of ownership the car has completely shut down 3 times and been towed from various locations. Within 3 days of delivery the car shut down on a major highway. Land Rovers corporate customer service response is comparable to dealing with a public utility or government office. They are rude, confrontational and unhelpful. This is a very expensive vehicle. It looks nice but that is the end of its appeal. Do yourself a favor and buy a real luxury brand or at least a car that actually does things like start. My vehicle has spent almost as much time in their repair garage as it has in my driveway.
Published: August 23, 2016
Gavin of Toronto, ON
Source: consumeraffairs.com

Amazing purchase, I loved it. I enjoy the fact that they have the matte bla
Amazing purchase, I loved it. I enjoy the fact that they have the matte black option. I love how high lifted most Land Rovers are and range rovers as well too. Land rovers can be easily customized into different colors and lifts and I recommend the leather interior as well if you decide to go with this brand. The brand Land Rover usually has at least seven rider optional to seat. I definitely recommend Land Rovers if youre looking for a lot of room and want to carry a lot of passengers, they are VERY reliable.
Published: January 25, 2017
Colton of Reseda, CA
Source: consumeraffairs.com

I want to know the course of this problem in land rover v8 discovery series
I want to know the course of this problem in land rover v8 discovery series 11 (2000 model). When I start the car it will bring black smoking, and consuming the fuel and kill the plugs. What should be the problem sir?
Published: December 10, 2014
engr jikamah of Abuja, Other
Source: consumeraffairs.com

Loud humming noise from the rear end started 400 miles after warranty was u
Loud humming noise from the rear end started 400 miles after warranty was up. It will cost over 5K to repair. Zero covered. Land Rover does not stand behind this issue. You can google Land Rover rear differential problem and get thousands of issues. Just look at Land Rover’s only website. Land Rover has not done a recall on this issue or anything about it.
Published: February 14, 2012
Scott of Huber Heights, OH
Source: consumeraffairs.com

I just purchased a 2018 Range Rover HSE TD6 Diesel Black Package, very expe
I just purchased a 2018 Range Rover HSE TD6 Diesel Black Package, very expensive, took five months to get after order. To date about six weeks of owning car (4,000 miles), the unit is experiencing major electrical, computer malfunctions such as backup camera, not working, computer (dash), not working or black, lumbar supports and massage seats not working, USB ports not working or charging, phone once paired not working, had to delete and re-pair. The problem is the dealer really doesnt know what or how to diagnose or fix the problem. Thank God I had stopped back by the dealership for a tech question and the technician witnessed some of the problems, too expensive of a car to have this many problems, might be time for a Lemon Law attorney.
Published: June 22, 2018
Michael of Lake Elsinore, CA
Source: consumeraffairs.com

Had an accident right front bumper. I think messed up suspension. Happened
Had an accident right front bumper. I think messed up suspension. Happened same time. Broke parking light - damage behind that light caused plastic to touch tire. Crinkled rubber on outside of wheel well. Cost to repair? I love my 2005 LR3!
Published: June 9, 2015
Katht of North Little Rock, AR
Source: consumeraffairs.com

I left the car running on my street with the door open while I got out to p
I left the car running on my street with the door open while I got out to put my dog away. When I came walking back from behind the house the Evoque was going up the street on its own. If kids would have been in the street like normal they would have been run over. The SUV door hit my brick mailbox and stopped the car. When I got in the SUV the gear shift control was still in the Park position.I called Range Rover and they responded with a tow truck and took the SUV to the dealership. The dealership had it for a couple weeks with very little communication with us. Then one day called and said they could not replicate the problem and said we are pushing your Evoque outside so you need to make arrangements to have it picked-up and file an insurance claim. They said, you must have left it in reverse and gotten out of the car. As you can imagine I was not happy.Next came the repair. The auto body shop called me a few days later telling me that LR/RR said the repair parts were not in the US and it could take from 3 months to one year to get parts. I have been fighting every day with LR corp and still have no ETA for any of it. Seems crazy but I would never by a LR/RR again. Customer service is so bad and my wife will never want to drive a car that can drop in a gear by itself. She has told me to sell the car when we get it back. I am going to have to inform the buyer of the issue.
Published: September 8, 2014
Phil of Farmington, UT
Source: consumeraffairs.com

I bought a 1999 HSE from a guy in NW Houston. He was only too happy to unlo
I bought a 1999 HSE from a guy in NW Houston. He was only too happy to unload this ** on me for $3300. It drives great, it blows cold AC, but since Ive had it, Ive spent nearly twice what I paid for it. First, the key fob broke. It cost $700+ for them to send me this ancient looking control two weeks later. The sun roof track broke. They told me it would cost $2800 to replace the parts. Later, it was $2900 for brakes and shocks, and then, the last straw was $3000 for the catalytic converter. The back story: On one of my wallet siphoning trips to RR North Houston, I had a head lamp reflector lamp come off and a fuel issue that caused my check engine light to come on. I paid $1300 for that, but the week later, the reflector came off and the check engine light came back on. They told me the code was new on the check engine soon, and to bring the truck in so they can see if I had done something to the light which is really only a snap in.Wait, what?! They told me that I had to pay almost $300 for a whole light assembly, but what they really did was snapped in a reflector? Range Rover has a monopoly in the city because not many people can repair them. They treat you any kind of way because they know people almost have to rely on them for service. That really sucks. When I left today to get my reflector looked at, one guy told me it would be in on Monday, June 25. Then I got another call that said it would be in in a few weeks. Im going to do my best to trade this vehicle in and for as long as I live, I never ever want to have dealings with the lying, cheating, stealing Range Rover or their product again.
Published: June 23, 2012
Frederick of Houston, TX
Source: consumeraffairs.com

My Land Rover LSE current has 28,500 miles on it--mostly city miles (it is
My Land Rover LSE current has 28,500 miles on it--mostly city miles (it is four years old). I have been forced to replace front and back brakes ($2300) and tires ($1200), all of which were not covered by warranty. I recently had to replace the stablizer (which fills the air in the suspension system) for $1200, also not covered by warranty. Needless to say, Land Rover should have taken care of all these issues since my car has so few miles!
Published: September 30, 2011
Tammy of Reno, NV
Source: consumeraffairs.com

WHY I WOULD NEVER EVER BUY ANOTHER RANGE ROVER SPORT. I have issue after is
WHY I WOULD NEVER EVER BUY ANOTHER RANGE ROVER SPORT. I have issue after issue with my problem Range Rover which I purchased new 2.5 years ago and has only traveled 52000 km. Including: Faulty Electronic Dash - This used to go blank so I had to stop the car, turn off, lock the doors so it would reset and the dash would come back on. Gearbox shuddered bad when turning. Electronic park brake lever come out of it socket so didnt work. Been into service department several times for faulty airbags. Rear passenger grab handle on the roof pulled out of the socket. Seems like small issue but could have taken an eye out. This should be a safety recall issue on all Range Rovers.All of the above items have been agreed to be repaired under warranty although the grab handle took several arguments with Land Rover as they said it was a wear issue and is still waiting to be repaired. The carpet has started splitting on the side wall off the drivers side console. Land Rover/Jaguar Australia and Bruce Lynton Southport have said this is wear and tear. The carpet is like brand new with NO WEAR just a TEAR. Land Rover/Jaguar Australia have refused to cover this under warranty. Currently the service symbol comes on when you first start the car. I told Chris from Bruce Lynton about this issue 3 weeks ago but still waiting for a call when they can fit me in. The quality of my Range Rover has been appalling. You would expect when you are paying a lot of money for a luxury car you would get quality but unfortunately not with my Range Rover. Being such a new Range Rover and having So Many Issues I shudder to think what else is going to fail in the future. PLEASE SHARE THIS WITH YOUR FRIENDS AS I AM SURE YOU WOULDNT WANT THEM HAVING SAME HEADACHES.
Published: April 23, 2019
Michael of Other, Other
Source: consumeraffairs.com

Im Velar owner and was rejected in several NJ service centers to be provide
Im Velar owner and was rejected in several NJ service centers to be provided loaner car in the time of recall services. Recall service is because of Land Rover Problems and should be handle by L.R. I dont understand the reason I should pay for renting car. Cheap service for expensive car. Contacted with Land Rover USA, not better, answer to my email: We apologize for your dissatisfaction. To better assist you, I have forwarded your information to our Customer Relationship Representative, Nancy. She can be reached at, 1-800-637-6837, option 9, ext 1309001. You may reference Case number **, should you need to contact us. Your situation will be researched and you will be followed up with within two business days. Nobody pick up phone and no returned call after 5 messages that I left during the week.
Published: October 23, 2018
Michael of Englishtown, NJ
Source: consumeraffairs.com

I purchased a Land Rover Discovery TD5 new from Lance **, Ferntree Gully in
I purchased a Land Rover Discovery TD5 new from Lance **, Ferntree Gully in October 2004. On or around 13 March 2013 Lance ** replaced the fuel pump in the vehicle, which involved removing and replacing the fuel tank. Following this work, the fuel gauge was not seated correctly (showing incorrect fuel levels) and the fuel tank was removed and the gauge reseated. In June 2016 fuel started leaking from above the fuel tank when the motor was running. The fuel tank was removed to find damaged fuel lines because they had not been correctly sighted when the fuel tank was replaced in 2013.On or around 26 September 2013 Lance ** replaced the battery in my vehicle. Following this work I was unable to turn the motor off, the cruise control kept disengaging, and the electric trailer brakes were not working. I had to return the vehicle to have these matters rectified, but paid for a new electric brake console myself. On or around 16 September 2014 Lance ** completed a service and failed to notify me, or carry out mechanical work on a water leak. At this same service I had asked that a light in the dashboard be replaced, but I was informed they were unable to obtain a globe. I think you will agree that the events described above are unacceptable. I had been taking the vehicle to Lance ** believing I would receive an excellent standard of service, but I have been grossly let down and incurred considerable financial costs.
Published: October 11, 2016
Julie of Lower Plenty, Other
Source: consumeraffairs.com

I purchased my 2017 Discovery new with only 11 miles, and loved the car exc
I purchased my 2017 Discovery new with only 11 miles, and loved the car except that the backup camera works only periodically, the audio works only when when it wants to. I now have 34,000 miles and have extreme shaking upon applying brakes. I’m told I need new back wheel brakes at the tune of $1,000 and if shaking continues, I’ll need new front brakes as well for that same amount. I’m told this is not a manufacturers defect so not covered under warranty :(. I’ll be selling this lemon and never purchase a Rover again. I’ll also not recommend that any friends or acquaintances purchase a rover. This is my first and last rover.
Published: November 11, 2019
Cindi of Birmingham, AL
Source: consumeraffairs.com

We leased a 2018 Range Rover Sport in September of 2018. The car had around
We leased a 2018 Range Rover Sport in September of 2018. The car had around 3,200 miles on it because it was used as a service loaner (which our salesman found odd) but they sold it as new. We had issues the day we purchased the vehicle. It wouldnt let me sign into the InControl through the car. It gave an error saying it was their issue and it would be fixed. So we figured this happens with technology and gave it 24 hours to see if the issue would be resolved. It didnt resolve itself.Then two days later the climate screen goes black. Its now almost February 2019 and the climate screen still goes black after 4 service attempts and multiple updates, part replacement, etc. Weve also had two occasions where the car put itself into Restricted Performance only to find out a hose collapsed and needed to be replaced. Then the dealership didnt reset the adaptations and it did it again less than 48 hours after bringing it home so I had it towed back to the dealership.Theyve also already replaced one of the air compressors for the air suspension and I feel like they already need to replace more as Im still having issues with it. They had it for over a week and we are still having issues. Im extremely frustrated with this car and Im even a little scared to put my kids in it and drive it because I never know what kind of tech error is going to happen next.I will never buy one of these vehicles again. At this point I just want my money back to pretend like it never happened. I cant spend the next 3 years with this car taking it into the dealership every month to get an update that may or may not fix the issues Im having. Dont even bother with corporate. Some of them are really nice, but they dont get back to you in a timely manner. In fact, Ive even been hung up on when I was talking calmly but expressing my frustration. Super unprofessional to deal with. They also take WAY too long to go through the Lemon process. I would not recommend this car. They are very pretty but have one too many issues.
Published: February 1, 2019
Nicole of Land O Lakes, FL
Source: consumeraffairs.com

I had a 2008 Range Rover L3222 HSE NA 2008. I loved it! At about 54,850 km,
I had a 2008 Range Rover L3222 HSE NA 2008. I loved it! At about 54,850 km, I started getting intermittent reduced engine efficiency warnings that began to result in engine not starting and not cracking, only switches on. Check on touch screen display cuts off by it while driving at normal speed. Sometimes, it shows blank screen. Check engine light occasionally would come on as well. I had my mechanic replace Battery and cable assy. For repairs and troubles, I took it to the Land Rover dealer (Mohammed Yousuf Naghi Motors which cost me S.R. 3,778). Same problem repeating soon after two days from the repair. Now, the Land Rover dealer informed me of steering problem which would cost me around S.R. 18,000 plus. Please advise.
Published: May 11, 2013
Hatem of Jeddah, OTHER
Source: consumeraffairs.com

I have written a review before on this site but this time after 6 years of
I have written a review before on this site but this time after 6 years of being in court with Land Rover. I can now tell you everything what has happened. First I have owned 6 Range Rovers and up to the last one I bought from Lloyds Land Rover in Carlisle UK dealer. I had little or no problems with the cars. But then I bought a new sport HSE with the new Jaguar engine 3 litre. From the start this car was a lemon. After only driving less than 200 miles I had a fault when I was driving along it would pull up for no reason. The dash would light up with all kinds of failed components such as hill decent fail brake assist fail engine management fail gearbox fail just about everything.I would then ring Lloyds of Carlisle up and complain that the car has stopped again. This happened several times. I was getting sick. I had just bought this car at a cost of over 65 thousand pound of my very hard earned money. At that price you would think you would have no trouble. This was not the case.I told the garage that I wanted the car fixed so I was asked by Lloyds of Carlisle to take the car in and could I leave it for 3 days. I agreed to this. On the third day Lloyds rang me up and told me that the car was fixed and I would have no more bother with it again. This was on the Friday around 5:30 that weekend we used my wifes car as my new Range Rover had let us down so many times before.On the Monday morning I got into the Range Rover 30th November 2009. I was going to a site meeting at Lochmaben. This was the first phase of 30 houses we started for DGHP possible 5 thousand houses that was getting upgraded and I had a chance of that work. When I was driving the car just out of Lloyds of Carlisle I reached a speed of between 60 - 70 MPH. All of a sudden without warning the cars brakes activated and I came to an abrupt stop. I hit my head on the headrest. Also my left hand was pushed into the steering wheel. I did not know what had happened at all. It was so fast. At first I did think something hit me from the rear but when I gained composure nothing had hit me. The only way I could describe what happened was it was like an emergency stop. I was very angry. I rang the garage from the car and told them what had happened that I was rejecting the car. I did not want it anymore. When I got to the garage I told ** all about it. By this time my neck was hurting a bit also my left hand. Lloyds gave me a loan car and I was told that somebody would ring me later that day. I drove home rang the site gave my apologies told them what had happened that I would not be on site that day. As the day went on my neck got worse so I decided not to go in that week. I struggled on for about 8 week until my wife forced me to go to the doctors from that day. The rest was history. I was x-rayed and I was told that I had shattered my neck after 3 operations on my spine. I am now in a wheelchair and never worked from that day.I had to pay off my workers and close my company down. I lost out in a big way a contract worth tens of thousands of pounds. I tried to sort it out with Land Rover but it was a joke. I was offered 20 thousand pounds plus replacement car at no charge. To me I accepted the car but when that was delivered after about 25 miles it developed the same problem. I was so angry but when I phoned up Lloyds of Carlisle I was told that the problem had been found and had been recalled. It went in. I was told it had sensors replaced and software upgrade had been done. I sold the car soon after but that car before it had done 20 thousand miles the engine had blown up. I did not know about all the problems Jaguar Land Rover had with their cars. If I did I would not be in the condition I am today as I could not sort out some sort of compensation with them and decided to take them to court after the biggest cover up by Land Rover in court. They lied in court to win committed perjury. The judge also said to me that I was trying to besmirch the good name of a first class company. He was under the impression that nothing like I said went wrong with their product dont know if he got a new car out of it or not.All I know is that after six year it was a farce. The only problem is I dont have the money to take them to the high court in London.If there is anyone out there has similar faults with their Range Rovers give me a call or email me as if something is not done to sort out this company. Someone will be killed because of the cars they make. According to Land Rover nothing ever goes wrong with their cars? Email is ** phone is **. Feel free to call or email me. It would help. Thanks.
Published: May 10, 2015
anthony of None, BC
Source: consumeraffairs.com

Between Range and Land Rovers, theres a ton of options. Theres the Sport, D
Between Range and Land Rovers, theres a ton of options. Theres the Sport, Discover, and Evoque which are all different prices. They are very nice and easily customizable. You can customize almost anything. A popular route is the blacked out Range Rover, which looks very sleek. You can also choose from the basics - just color of leather and outside. The car is beautiful inside and beautiful outside! I love the look and feel of the cars. Great colors for leather and outside. It has very distinct look and you can tell they are Rovers. A lot of the cars have a 7 person capacity, but the back seats can be small and crammed. The front seats are full and luxurious, though, and could comfortably seat two petite people (not while driving though!). Its overall a great car and would recommend it.
Published: March 15, 2017
Alice of Needham, MA
Source: consumeraffairs.com

BUYER BEWARE!!! Horrible Customer Service, rude, intentionally evasive and
BUYER BEWARE!!! Horrible Customer Service, rude, intentionally evasive and misleading!!!! Discounts quoted changes without explanation hoping the buyer won’t notice. When asked they lie, become evasive and simply make it hard to do business with. Be careful when dealing with Seth and Devin.
Published: March 24, 2021
Ed of Mickleton, NJ
Source: consumeraffairs.com

Land Rover sent out a recent notice for my 2011 Range Rover. It was a famil
Land Rover sent out a recent notice for my 2011 Range Rover. It was a familiar message because I could smell gas in and around the car while it was parked after only six weeks of owning it. The letter says to call Land Rovers main number and reference the recall for support. Guess what? Theres no option on the phone menu other than for Takata airbag recall, and if you wait in line, it loops you back to the menu again. I was able to get a rep by hitting the airbag option, who told me they knew nothing and called the dealer. A call to the dealer yielded no information as they knew nothing either. The dealer said, We got a letter too but dont know any more information.. The trouble is I dont want to be at the end of a list with 50k other cars on it to get this problem fixed. Some folks arent impacted by it right now and given I cant drive, it would be helpful to prioritize anybody whose car is dangerous to operate.
Published: October 21, 2021
Matthew of Placerville, CA
Source: consumeraffairs.com

Range Rover Evoque - Car lost power on the highway going uphill. The dealer
Range Rover Evoque - Car lost power on the highway going uphill. The dealership said I had a blown turbo charger and the car had 57k miles on it so it was not under warranty. $4k later & two weeks in the shop I have the car back and am nervous to drive it. Ive also had both front headlights blow out during a nasty snow storm & dealership had no idea why. Good thing that happened under warranty or else I would have had to pay. The car is dangerous and there should be a suit against Land Rover.
Published: June 8, 2015
Bill of Douglas, MA
Source: consumeraffairs.com

I was very satisfied with my first Range Rover after Mercedes. Especially I
I was very satisfied with my first Range Rover after Mercedes. Especially I am very impressed by the Ashford dealership, very competent and friendly staff. They just fixed a stupid electronic gearbox failure indication on my old Jaguar very competently. Driving a lot on the continent I wanted for quite some time to change my RR right-hand drive against a left-hand drive with UK registration. The Ashford dealer had big difficulties to come up with a proposal. In the internet I found at a grey dealer near Brighton a left hand vogue with 511 miles on the clock. Hence I bought the car. It was a Korean version build four years ago registered the first time by Land Rover in 1st May 2016.As the car had no warranty I purchased an extended warranty contract and paid around £1.600,--. Recently I received an undated letter from Land Rover Approved Warranty Administration cancelling the contract. After inquiry at my dealer I heard, that the Land Rover Approved Warranty Administration could not accept this warranty as they could not trace the car, having been sold abroad! I think this is an outright lie as the car had only 511 miles and was first registered on the name of Land Rover May 1st, 2016. I am the second owner. Every dealership also as good as Ashford can only be as good as the main organisation. When the main organisation is untruthful it becomes very difficult for the dealer to be between the main organisation and the client. I wish a competent answer why Range Rover Warranty pretends not being able to trace their own car registered by Land Rover May 1st, 2016.
Published: October 9, 2016
Rolf-Erwin of Rye, Other
Source: consumeraffairs.com

This is a great car. The drive is safe and smooth. The inside of the car is
This is a great car. The drive is safe and smooth. The inside of the car is detailed with everything needed except there is not one place to put sunglasses! For a car in this price range you would expect there to be a slot or compartment for sunglasses. The button for the trunk is in the worst place - never even knew where it was! Near your knee, under the steering wheel. And the button the release the hood is even lower. Very bad placement- The location where we take our Rovers for service Is located in Thornhill Ontario Canada. It is awful! The service department is unorganized and unreliable.
Published: December 13, 2019
Stephanie of Thornhill, Ontario, Canada
Source: consumeraffairs.com

Range Rover roadside assistance is the worst ever experience I ever had in
Range Rover roadside assistance is the worst ever experience I ever had in my life. They were not able to send me tow truck. For four days supervisor dont even pick up the phone or return my calls. Ive been driving Range Rover last five years. Enough is enough.
Published: August 1, 2017
fatih of Pleasanton, CA
Source: consumeraffairs.com

The variety of cars I browsed was overwhelming. There was so much to choose
The variety of cars I browsed was overwhelming. There was so much to choose from, and they each were very affordable and tailored to my needs. I had a hard time choosing which to get. The Land Rover that I ended up buying was a very beautiful car. It was sleek, shiny and not too big but was well equipped in the passenger capacity. It could easily fit six grown adults very comfortably and it was guaranteed a safe choice. Also, Its features were all wonderful. It included a gps, radio and state of the art car alarm. It had features implemented so that I was able to add some of my electronic devices which include my iPod and satellite radio.
Published: January 28, 2017
Jennifer of Houston, TX
Source: consumeraffairs.com

Im extremely disappointed of owning a Range Rover. I have been having the s
Im extremely disappointed of owning a Range Rover. I have been having the same issues since 10/2016 and Land Rover doesnt want to do anything to help me. This vehicle is faulty and Im very concern with my life. The car turns off in the middle of the highway multiple times. Your customer service over the phone is the worst! They dont care of my issues. They dont empathize with my concerns. Nicole ** is the WORST agent that you have working for your company. She has been very nasty to me. I regretted buying this vehicle. It is not WORTHY paying so much money for a vehicle that cant even function properly. The dealership in Orlando FL, and Gwinnett GA have basically wiped their hands with my car issues, and they cant do anything for me. The Gwinnett dealership says that because I didnt buy my vehicle there, they cant help me with re-purchasing it back. The last time my vehicle was in for service, it lasted two weeks. The day I picked up, it gave me the same problems. The service manager took my car to his house and drove over 80 miles, and didnt even put gas on my car. They gave me the car empty. The loaner vehicle they give you are not even good. They have the same faulty electrical issues. It is very inconvenience to drive a high end vehicle to drive a plain vehicle for two weeks. My service experience with Land Rover is the WORST! You guys dont CARE of your customers. When I try calling your customer support they dont want to allow you to speak with a supervisor. It is ridiculous how you spend so much money for a vehicle, and you get a much better service at a lower brand dealership. I have owned so many brands and I have never experienced anything like I have with Land Rover. This could be a very expensive vehicle brand, but your quality sucks. You do not support your customers. You dont care of maintaining people happy. Im going to go to social media, news, google reviews, and everywhere I can go to express my concerns with my life being in danger because Im driving a faulty vehicle. Im paying so much money for something I cant even drive. Last month in December, I only had the car less than two weeks, when I had to make my entire monthly payment. I wrote to the president of the company and I havent gotten a response. My car has died on the highway. Right now Im more concern with my life than anything else.
Published: January 6, 2017
Juan of Orlando, FL
Source: consumeraffairs.com

If youre looking to buy a Range Rover please run. 1 month out of warranty,
If youre looking to buy a Range Rover please run. 1 month out of warranty, engine totally done, Land Rover and Jaguar totally looked the other way. Offered no assistance and stuck me with the bill. Totally unprofessional. Took 42 days to get back with me. And when they did the once a year oil change that was required they said was not enough for the $120,000 truck.
Published: January 5, 2017
tara of Medford, NJ
Source: consumeraffairs.com

I was always told that these are good vehicles. Just very costly to fix. I
I was always told that these are good vehicles. Just very costly to fix. I went ahead and purchased the Rover anyway, and took a chance. It ran good for 5 months, engine light came on, had it looked at and it would come on randomly. Never could get it repaired correctly. I then was driving in a mountain area here in Colorado, when I heard a heavy thumping from underneath the Rover. Got out in the snow and ice and realized my front drive shaft broke at the u-joint which are machined on by a press. When it was flopping around it hit the transmission housing and cracked the pumpkin. So when the front drive shaft went, it also took out the transmission. IM now driving a Volkswagen jetta that I couldnt be happier with while the Land Rover is sitting out back collecting weeds and dirt wondering if I should even fix the damn thing. IM very disappointed with the Land Rover title.
Published: July 8, 2015
ronnie of Elizabeth, CO
Source: consumeraffairs.com

Hi. I purchased the Land Rover Discovery Sports at California and within 10
Hi. I purchased the Land Rover Discovery Sports at California and within 1000-1200 miles of driving I had a check engine light. I was driving the car on highway with my family and all of a sudden car lost power of the car and after those few seconds the check engine light came ON. I took the car to dealership. They said they checked the car and was unable to find the proper error with the computer, and they did a hard battery reset - I think it means disconnect the main power and restart it. Trust me I was really amazed to see that one of the costliest and computerized car in the world works on battery reset and not on technicalities.Later, I faced the same problem couple of times more and had requested Land Rover to replace my car but they Denied and said these exact line:- From consumer affairs division regarding your case. At this time, they are declining to repurchase/replace your vehicle as there have not been an unreasonable number of repair attempts for any one particular issue. Also, there are no documented repair orders detailing hesitation issues. I dont understand. What do you mean by unreasonable repair attempts. Personally I love Land Rover, my brother and family also owns other other model of cars and I am still fighting my case and I want my car to replaced.
Published: November 6, 2019
Anujay of Tracy, CA
Source: consumeraffairs.com

Many reviews on this site of problems with the infotainment system. This is
Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!
Published: July 3, 2018
AM of Henley, Other
Source: consumeraffairs.com

When driving Evoque and compress the gas, the car stops suddenly and dies.
When driving Evoque and compress the gas, the car stops suddenly and dies. He was already out of service and replaced the fuel pump of the second tank. After 1000 km, the same problem, suddenly standing in the ride, life threatening. With the service is hard to do because they do not believe. Never again Rover ever and ever. Very awful service, poor support. This is NOT a premium brand car; this is a very bad car, for my opinion and experience.
Published: January 20, 2017
Rajko of Varazdin, Other
Source: consumeraffairs.com

My Range Rover Sport April 2018 sustained a minor rear end shunt on the 14
My Range Rover Sport April 2018 sustained a minor rear end shunt on the 14 May and since then the vehicle has been off road because the tailgate will not remain closed and Land Rover cannot provide a replacement or indeed give any indication of when the relevant parts will be available, I know they are called off road vehicles but this is taking the term too literal. Should manufacturers be allowed to sell vehicle and then fail to keep them on the road due to lack of back up. Don’t buy a Land Rover.
Published: June 8, 2018
Terence of Kettering, Other
Source: consumeraffairs.com

I bought a 2004 Range Rover on 5/12/12 from this dealership (Vision Custom
I bought a 2004 Range Rover on 5/12/12 from this dealership (Vision Custom Car). Three days after having the vehicle, the car shut off on me. I called Mr. ** and advised what happened. He stated maybe the car needed service. I took the car to be checked out by two different licensed Range Rover professionals and they stated he sold me a lemon. This vehicle need over 5,000 dollars of work; it had engine problems and all kinds of oil leakage in 4 different spots. I contacted Eric in regards to whats going on. He never will take my calls and finally, I got in contact with him and he stated I cannot give the car back and he is not paying to repair it. I paid $13,000 for the car and over $5,000 to have it repaired. In Mr. **s report of the car (Carfax), the car was in very good condition, had no mechanical problems and no engine problems. Well, that was wrong. I am upset at how he handled business and he should not be a licensed dealership selling cars that are lemons. I want reimbursement of the extra $5,000 I had to put into this car and it has only been 1 month.
Published: June 15, 2012
Keshia of Mercerviile, NJ
Source: consumeraffairs.com

Range Rover Evoque - Wipers come on for no reason.... Sensor lights come on
Range Rover Evoque - Wipers come on for no reason.... Sensor lights come on when the sun is out. They are to come on when it starts to darken. Taken to shop and was to set where I manually turn them on. Why does it have auto? Well, been told by service manager that they cannot fix any when everything is working. Have produce videos and still tell me some cars are sensitive. They give me loaners and they dont ever experience the sensitivity my car has. Now they told me they put a new sensor and guess what still having the same problem. Mr. ** manager of service department was very rude. Also I cannot get paperwork of the new sensor. I believe they just lied, so I am just imaging this...just because I am a woman and dont know anything. I will try getting a hold of someone at corporate office.
Published: February 10, 2014
Brenda of Spring Brancj, TX
Source: consumeraffairs.com

Steering vibration, in for repair 3 days ago. I has only done 166 miles awa
Steering vibration, in for repair 3 days ago. I has only done 166 miles awaiting outcome!!!!!! Not a cheap car should be perfect. New buyers beware.
Published: December 11, 2013
Jack of St Helier, OTHER
Source: consumeraffairs.com

Love at first sight, beautiful, clean, no rust, interior spotless. Finally
Love at first sight, beautiful, clean, no rust, interior spotless. Finally no more horror driving in winter every winter option on this HSE. Did not even think of no warranty too beautiful to care, that is where they get us, you just fall in love with the white soft leather, the heated seats, the beauty makes you forget about gas mileage and cost of ownership.Driving home could not be happier, until the death grade hill in the mountains. Gave her a little gas to get up the grade with complete confidence in vehicle. All of us have been sucked in by the allure of this vehicle, the strength, the false sense of security this piece of ** lulls you into as the smoke comes billowing out the exhaust as the engine blows out its ring seals in catastrophic fashion. Horrifying noises as every system drowns in a bath of oil as the piston rings blow out, intake and breather choking in oil blowing white smoke like the cooling tower at a nuclear reactor. I am driving on fire. I am going to burn to death on the way home from the dealer. ** me Im gonna burn.The divorce seems inevitable, every dollar spent now turns triple, time means nothing as the machining and valve job and honing and intake and parts overnighted from parts of Germany that you cannot pronounce. Taking apart this 4.4 has taught me that they are made to break, from the plastic timing guides to the fixtures needed to time the engine properly. I feel everyones pain. It took a month of nonstop work and a neverending line of delivery trucks with small packages of valves, rings and every part and o ring I could sign for. Of course my girl wanted me dead surrounded by cranes engine stands and jacks. My self hatred had reached a new level, no food, no talk just that piece of ** rover. I cannot say how much it cost because suicide is the only cure for what this vehicle has cost me.My heart goes out for everyone who took rover for strength. If you do not have a friend with a degree in mechanical (me) or a huge ungodly amount of money to throw at The lying ** called dealers do not fall in love with the ** named rover, walk away, run away, shoot yourself first, the medical bills for a stroke are cheaper than what it costs to keep this thing running, it will squeeze every last breath from you and then demand more....I wish I could listen to my own words, rover will always be my only girl. Please help me I love her so...
Published: May 22, 2014
Bobbie of Wkwkwe , CO
Source: consumeraffairs.com

Since I purchased my land rover, its spent more time in the shop versus the
Since I purchased my land rover, its spent more time in the shop versus the road. Every time its fixed it isnt and you spend more money on another part when it is still doing the same thing. The vehicle is worth nothing but a headache. This vehicle will never be recommended. Nor do I even know why they still exist as SUV company.
Published: June 15, 2014
Chad of Henderson, NV
Source: consumeraffairs.com

I bought a Range Rover Sport HST 2022 a few months ago. Has been in the sho
I bought a Range Rover Sport HST 2022 a few months ago. Has been in the shop for the last month. Dealership has put several hundred miles on the vehicle in road test. They cannot give me a return date for my vehicle. Cant believe I spent over a 100k on this vehicle and it doesnt even make it to 5k miles. Definitely a lemon, and the customer service is horrible. (Wanted to give 0 stars, site wouldnt allow it)
Published: November 27, 2021
Marcus of Corpus Christi, TX
Source: consumeraffairs.com

Range Rover 2015 sport - Car lost steering power while I was driving with o
Range Rover 2015 sport - Car lost steering power while I was driving with only 3,000 miles. I couldnt turn the wheel at all. Problems with the battery, it was replaced once and continues to drain and shows low battery every other week. New car with lots of problem. Im trying to return it and get my money back. IT is a true lemon. Beautiful to look at, but cant trust it anymore.
Published: July 27, 2015
L. N. of Laguna Beach, CA
Source: consumeraffairs.com

Numerous problems with turbo not engaging. Several trips to dealership for
Numerous problems with turbo not engaging. Several trips to dealership for computer resets etc. ** from the sales/service folks. Still left hanging in traffic with accelerator pressed, no response, then kick in and thrown back in seat. Most dangerous vehicle ever. Horns continuously blowing because I wont go at stop lights. Random overhead lights come on for no reason. If your brakes get close to 50% worn, you must replace the rotors! So Im about $1k into brakes at 34000 miles. Pretty is all its got going for it. Place that sold it to me for 41k offered me 31k 10000 miles later. And it still wont accelerate! Waiting on recall or to invoke the Lemon Law. Land rover service is so far behind BMW as to be in another category altogether. The L for luxury actually stands for Lemon when it comes to Evoque! I want my $$$ back!
Published: September 22, 2015
P. D. of Brentwood , TN
Source: consumeraffairs.com

We decided to buy our son an Evoque last year as a graduation present and h
We decided to buy our son an Evoque last year as a graduation present and he has encountered problem after problem. All in all, the car has been into the dealership over a dozen times and has been off the road for the best part of three months within the year. This was not what we expected and decided to complain to Land Rover customer service teams, as advised by the dealership. We might as well contacted the Ministry of Incompetence - though polite and said the right things, at no point have they actually looked at this from our perspective, let alone do anything for us. We cannot get hold of the directors - who are faceless and do not want to know about the inadequacies of their products and after-sales teams. Finally, after receiving advice, we have had to start legal proceedings against the dealership who sold us the vehicle. Land Rover do not even seem to want to support their own dealerships. We strongly advise anyone that is thinking of purchasing a vehicle from this company not to do so. Extremely disappointed with all aspects of this manufacturer. Best of British - I think not.
Published: January 28, 2016
Lilly of London, Other
Source: consumeraffairs.com

Months ago we purchased a new Evoque and drove out to Death Valley for the
Months ago we purchased a new Evoque and drove out to Death Valley for the Thanksgiving vacation. Running on the dirt road was very enjoyable till we had a flat tire. Well, flat tire should not be a problem at all since this is a new car and there is spare tire. The real problem happened when we noticed that the wheel has the special lock key bolt, and the car does NOT equipped with the tool to take off that special bolt! And there is no cell phone signal and we could not make a help call!The following time in that day was quite long. We were not able to change the spare tire, had to stay in the desert, waited from morning to afternoon till a car passed by. The gentlemen helped to carry me miles away where we could eventually make the call to road service. The truck finally came in after it was getting complete dark. We were carried to Las Vegas which has the Land Rover dealer. The next day was Thanksgiving so no one work. We had to wait one extra day before the flat tire can be fixed. We finally came back home safely. But the small mistake and the missed tool has given so much trouble and made the vacation such an unpleasant experience. And a complaint sent to the dealer, received no response at all till today...
Published: December 9, 2014
Yong of , CA
Source: consumeraffairs.com

@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography
@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography. #JLR vehicles are a death trap Above & Beyond! #RangeRover vehicles are plagued with so much manufacturing defects, electrical problems and engine overheating issues! Im pretty sure I didnt ask for these extras on my £100k plus Custom Build? JLR THE WORST CUSTOMER SERVICE ON THE PLANET. The level of service received from Listers Solihull, Lancaster Erdington, Marshall Peterborough dealerships and JLR Customer Relations has been dreadful. #JLRDEATHTRAP #JLRPlague. **
Published: October 15, 2018
Abid of United Kingdom, United Kingdom
Source: consumeraffairs.com

My Range Rover sport 2013 was the best until I had to do maintenance and th
My Range Rover sport 2013 was the best until I had to do maintenance and there is when the nightmare starts. A car with only 40.000 miles on. The car is now 60.000 miles and the coolant problem still not solved. After spent so much money to get scammed by these people I still need to put coolant at least once a week, ignore the coolant light on because it can never be fixed.These cars are popular for having coolant leaking problems but doesn’t matter how much they charge and you are willing to pay you will only get scammed. They will not fix your car or admit that they are basically taking your money for the same thing over and over again. Took my car to 5 times to get this problem solved, spent thousands of dollars for absolutely nothing. Just stress.And they have the audacity to call you next day to say: Are you happy with our services? Oh no, I’m sorry for all the trouble we may cause to you. Maybe we can fix this issue with a new car!!! No. Thanks! Every time I took my car to get “fixed” they loan me a newer model and all drive like cheap cars. I should listened to friends who deal with the same problems with their brand new Land Rovers and should never ignore all the bad reviews they have. Now I’m absolutely ready to sell it and get far far away from any type of Land Rover or Jaguar brand cars. I absolutely don’t recommend Land Rover cars. Horrible experience!
Published: September 26, 2018
Marcela of Redondo Beach, CA
Source: consumeraffairs.com

Car 16 months old to me - 29k miles only - driving in commuter traffic and
Car 16 months old to me - 29k miles only - driving in commuter traffic and had black smoke from bonnet. Took to land rover and will not honor the warranty as clutch wear was due to incorrect operation! I have had Vauxhall and Audi previously and driven over 100k miles and still no problems. So much for prestige vehicle. £1500 bill on the way!!!!!
Published: January 6, 2015
tim of Street, Other
Source: consumeraffairs.com

I am a British Citizen, working and living in Austria. As such, I decided t
I am a British Citizen, working and living in Austria. As such, I decided to buy a British car, a Range Rover Sport Hybrid Autobiography Dynamic. What made me choose this car was due to the fact the advertised fuel efficiency figure of combined 6.2 litres per 100 km. I ordered this car back in September 2015 from Austria, and got the car delivered to me in mid January 2016. I was very excited to get the car, however this excitement quickly turned into a nightmare the more I drove the car.Having driven over 9000 km since I got the car, I notice that the average fuel consumption is more like 12 litres per 100km, which is nearly double the advertised combined figure for fuel efficiency of 6.2 litres. Not only did I pay a premium to get a hybrid car, but also I will end up paying twice more for the fuel. I am thinking of getting in touch with news channels, my lawyer, and create website blog regarding what I call scandalous situation with great misleading information from Land Rover that made me buy this car, which fails to deliver on the fuel efficiency. I write as a last attempt to the Land Rover UK to see if somebody at Land Rover UK is willing to take some responsibility on this matter, to accept that Land Rover made a mistake with the advertised fuel efficiency figures for this hybrid car. Bottom line; what I am hoping to achieve is to be able to return this car, or Land Rover to take some responsibility in this matter, and compensate me for the losses I will incur say over 10 years of running this car (which I in detail calculated in the below email trail, and around 24K Euros).
Published: August 24, 2016
Yavuz of Villach, Other
Source: consumeraffairs.com

2009 Range Rover Sport HSE. Handling is not great. For the amount paid the
2009 Range Rover Sport HSE. Handling is not great. For the amount paid the suspension could be much tighter. The SUV electronics does not fare well in temperatures under 20 degrees f*. The engine runs great and feels extremely safe. Overall this suv is really about the looks over the functions. Lots of things have gone wrong and thankfully we have a 140k warranty which has been used A LOT!
Published: December 1, 2019
Arthur-Angelo of Carol Stream, IL
Source: consumeraffairs.com

Weve always had a Range Rover in the family and change them every two or th
Weve always had a Range Rover in the family and change them every two or three years. This one is a 3 litre diesel HSE with a few extras like air conditioned seats, a fridge in the console, self close doors and of course a tow bar which on this new model is electrically retractable. As all the others weve had no problems other than caused by a moronic parking scam in Spain damaging the electronic brake trying to drag the vehicle away. Land Rover were brilliant, arranged for it to be taken into dealer and repaired under warranty even though it wasnt their fault and we had a free hire car for the 4 days it was in the dealer.
Published: December 15, 2019
Manx of Cebu, Other
Source: consumeraffairs.com

Our 2010 LR4 HSE has had problems from the time we drove it new off the lot
Our 2010 LR4 HSE has had problems from the time we drove it new off the lot too numerous to cover here. Constant problems with the electrical system that no one can seem to figure out. Sometimes the ignition works and everything turns on, sometimes not. Problems with sensors and indicators just not working right. Maintenance is frequent and expensive. Brakes need to be replaced every 6-8 months and usually the rotors too due to soft pads and thin rotors. Water pump broke which shot water everywhere and shorted out alternator, battery and electrical system.More recently, only 8 months after coolant system service vehicle overheated due to cheap composite plastic pipe cracking causing sudden coolant loss. Temp gauge was reading normal and no indicator lights went on. Caused significant damage to engine which now needs to be rebuilt or just replaced. Havent decided. Local dealer service is terrible and corporate customer relations are even worse. Have had most every other luxury brand but nothing even comes close to the problems and expense of our LR. Never again.
Published: April 4, 2016
Stephen of Maitland, FL
Source: consumeraffairs.com

35 days in the garage in 1 year. Since May 2018 my car has been off the roa
35 days in the garage in 1 year. Since May 2018 my car has been off the road for 35 days, it has fault after fault, it isn’t fit for purpose, and when you have parted with £36000 of your hard earned cash totally unacceptable. In the last 9 months I have experienced and endured the following issues: May 18 - Brake fault appeared - Potential oil leak. June 18 - Early service light - DEF (maintenance). June 18 – Handbrake fault whilst driving at 70mph, switch was faulty which my daughter in the car. Early August 18 - Gearbox fault warning - fluid leak replaced gearbox seal, car stuck in 3rd gear. Late August 18 - Gearbox Fault - in connection to last issue, required further repair. Late August 18 - Torque Converter replaced. November 18 - Balance Shaft replaced. November 18 - DPF pipe replaced. November 18 - IRD Oil Leak. November 18 Drivers side driveshaft - replaced bracket. November 18 - recurrence of noisy breaks from March 18 - repaired. December 18 - loss of 4 wheel drive - 2 wheel drive and reduced traction- found excessive dirt on pump - cleaned sump, Haldex & housing - replaced pump. I have tried to my wits end to resolve this with Land Rover, they just simply are not interested in making this any better for me, they cannot see that the issue with the car is their issue. I do not have an issue with the dealership that sold me the car, I don’t have an issue with the dealership that have taken the brunt of fixing my car, my issues lies with the arrogance of Land Rover itself, why do they think that it is acceptable to sell a defective car?
Published: February 7, 2019
Mark of United Kingdom
Source: consumeraffairs.com

Purchased a 2013 RR Evoque on 4/12/2016. Absolutely loved my vehicle. The f
Purchased a 2013 RR Evoque on 4/12/2016. Absolutely loved my vehicle. The fuel pump went out weeks after purchased. Still under warranty, fixed, no problems. Took care of my car. Had it serviced before even needed. Purchased extended warranty (5000.00). I kept calling the in control ownership and could not get it registered. It was locked on topix. At the dealership they told me nobody does that anymore. Which made no sense. Coz it tells you too. Well thats when things got weird. I brought my car in for an insurance estimate on the meridian system on 12/03/2018. They called and told me I needed a new starter and rear axle and differential. I never had a problem with either.9 weeks later Im told its ready for 13,000 dollars. They did not turn it in to warranty. Told me I have to. So he walks me out to a parking lot to my car (weird Coz they have valet at a luxury dealership). I get in the vehicle and its not mine. This was some salvaged vehicle obviously a flood vehicle. Steve ** walks out to me with a car fax report (how did he know who I was or what I was going to say). I said, where is my vehicle? He said, this is your vehicle. And told me, what you going to do about it? The police say its a civil matter but theres no contract. If that was me I would be in jail for motor vehicle theft. I have been on a year long pursuit to find my vehicle. He has wiped all my service records and the 5000.00 warranty doesnt exist. Motor vehicle has 15 entitle changes with 4 vehicle Ids. I went to level 123 inspections to find out its under investigations. Attorney General never even looked at the paper of evidence and took 6 months for a response from the dealer that altered all entitles. No response from corporate. I recently discovered that car was from copart salvage auction. Steve ** was pulled over for taking flood damaged cars. So beware of and Land Rover vehicle. And do not consider car fax. They have changed the vehicles origin, service and mileage 3 times. In the meantime I continue my search for my vehicle so this Corp. can be sold for their business tactics. The vehicle was for sale in California at fast track auto while I was the owner. Its called cloning.
Published: December 9, 2019
Denise of Scottsdale, AZ
Source: consumeraffairs.com

Technology is useless. I bought 2018 Range Rover V8 Aug 22 - April 22 the S
Technology is useless. I bought 2018 Range Rover V8 Aug 22 - April 22 the Screen has gone out over 10 times. Its been in the shop over a month. For $120,000 the SUV drives really well but the info screen is a rating of 0. The land Rover corporation in New Jersey is also slack so dont get excited on the rapid response.
Published: May 19, 2019
Rick of Columbia, SC
Source: consumeraffairs.com

Have a Range Rover Sport- bought in August 2014. The car is 6 months old. T
Have a Range Rover Sport- bought in August 2014. The car is 6 months old. The car door handle has fallen off. Range rover claims it is not a warranty problem. Poor customer service. A high end vehicle like Range Rover should stand behind their product. A car that is 6 months old should not be missing a handle!!! Nor should I have to pay out of pocket to get the handle replaced as it should never have fallen off in the first place. Dealership told us they have had numerous cars come in with this issue. A defect in the car??? Maybe Range Rover should stand behind their product and not tell customers that its a wear n tear problem. Not when the car is NEW.
Published: February 21, 2015
Franca of Woodbridge, ON
Source: consumeraffairs.com

I have a Land Rover 2015 LR2 which Im happy with all of its features though
I have a Land Rover 2015 LR2 which Im happy with all of its features though I want to upgrade to the 2016 LR4 because I travel through mountains a lot for business. Its standard features are 4 doors 4 wheel drive, built in GPS, full stereo with CD player and hook up ports for phones and USB, heated front and rear seats and trailer hitch hookup. Really great for winter drive. You have a personalized key entry with key or thumbprint. You can program radio with a subscription to satellite radio. Rear tire hookup on back of vehicle. Plate covers included. I have a large family so this fits everyone including our dog. Me, my wife, three kids and the dog so six of us are comfortable though you could still fit one more person.
Published: February 14, 2017
Tom of Astoria, OR
Source: consumeraffairs.com

Land Rover will help all of your daily needs and more. Trust me on this. Im
Land Rover will help all of your daily needs and more. Trust me on this. Im a proud owner of a Land Rover and so is my best friend. It has the best features like the heated seats. Im very happy with the car.
Published: February 15, 2017
Tim of Terre Haute, IN
Source: consumeraffairs.com

Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehi
Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehicle. There are top of the line options available and comes in several colors. I prefer the white, such an eye catcher. I am thrilled with the looks of this vehicle. They are also available in standard and upgraded models. The upgrades are well worth the extra expenses to add to this vehicle. I love the options of heated seats and temperature controllers. This vehicle has lots of legroom and can seat numerous passengers very comfortably. I love the way you dont feel like you are sitting jumbled together. Also, manufacturer is easy to work with during the sale and maintenance process. Its well worth the money it costs to purchase. I would highly recommend this manufacturer and vehicle to anyone looking for this type of sub vehicle.
Published: February 5, 2017
Shelly of Shelbyville, TN
Source: consumeraffairs.com

Range Rover Evoque engine blows up less than 25,000 miles. Vehicle recovere
Range Rover Evoque engine blows up less than 25,000 miles. Vehicle recovered into a dealership by assist in October and still yet to be seen. Keep getting fobbed off with flimsy excuses by the dealership, supplied with sub-standard courtesy vehicles and no-one seems to care about the customer service side. False promises and awful communications. The vehicles may be fashionable and desirable, but the mechanicals are poor and the company does not give a hoot. Do not fall in to the same trap and buy one of their vehicles - you will be disappointed.
Published: December 7, 2015
Barry of No, Other
Source: consumeraffairs.com

I bought my 3rd Land Rover in 2017 after a long hiatus (after issues in 199
I bought my 3rd Land Rover in 2017 after a long hiatus (after issues in 1998/2003). Almost immediately the infotainment screen began blacking out and rebooting all the time. It took 3 days for them to update this, it worked a bit better but it was not perfect. Whenever I called in for service, they would ask me if I was SURE I wanted to get it fixed (like, are you SURE you want to wait for how long its going to take us) because they dont have loaner cars, and the technicians are slow to get to issues. This was April 2017. Forward to December. I am driving out of my neighborhood (I am at 5500 altitude) and I accelerate aggressively to get around an 18 wheeler as I am getting into high speed traffic coming down the mountain. My accelerator pulls from my foot, is flush with the floor, and tips at 85 mph with the RPM gauge redlining at 8000. The car is wobbling and shaking, I have zero control of it. I press the brake several times pretty hard/gentle and it finally pops out. I never drove the car again. (Note, the service person had the audacity to ask if I was sure I wasnt accidentally driving with both feet. Right. 1st gear at 8000 RPM. With my right foot on the brake. Yeah). Car was towed back to the dealership where I got it, 500 miles away, they offered me a decent trade amount, I trade up to a Supercharged regular Range Rover, with a hefty price tag. They put this car above back out on the lot for sale a few days later. The new car has issues almost immediately. The steering wheel jerking into left and right lanes at high speeds out of the blue. Techs said, Oh disable your lane assist. So I did that, no help. I almost was jerked into an 18 wheeler on a curve on a highway in the rain the next day going 65mph. Then they say, Oh, disable your blind spot warning. I did this as well. Of no help. I go in and uncheck the driver assist for both options, and it seems to help some. Then of course the black screen starts its visits, rebooting in the middle of driving or not coming on at all. Bluetooth calls dropping. The gear shift dial sticking (cant D to R or R to D or P) and with the computer rebooting randomly, coming back on during driving, all the cameras go nuts and start making sounds all over the place until it realizes that the car is actually DRIVING now, not trying to park. The dealership refunded my money for this one. I am forever grateful for that, they did step up. They did imply that LRs were more for appeal and looks and status than reliability and dependability. They say, its a great car if you are ok with being in the shop, even better to live near one. I got a GMC Yukon Denali yesterday. Its amazing, and my breakup with Land Rover is complete. The accelerator incident was one of the scariest events of my life. I am not a panicky person, but I had nightmares for weeks after that one.
Published: February 6, 2018
Tracey of Reno, NV
Source: consumeraffairs.com

I bought a Range Rover that was pre certified with factory warranty and wit
I bought a Range Rover that was pre certified with factory warranty and within just 8 months the Letters on the front and back of the car, as well as the hood vent and one light grill started flaking off, fading and turning different colors. I identified that this has been covered in the past from other dealerships but the dealer (South Bay Land Rover) and the Executive Liaison Peter **, were not helpful at all. I asked numerous times to speak with the CEO Ralf Speth to resolve this minor issue but Peter was unable to make that happen, as apparently customers are not important enough for him (the CEO) to call back. I did not want to go to Social Media but our experience has to be known to all so you can judge what company you want to do work with.Buyer beware when thinking about a vehicle from Land Rover as that are not good for their word (they werent for me) and they treat people differently. At the dealership and Company level I have been discriminated against and the dealership has a used car situation which this experience I will be posting soon on Social Media as well. This was such a minor issue for them and easily to fix but they chose to treat me differently than others have been treated and I just want to share my experience with you all. Think before you buy as the relationships with dealerships and companies make all the difference. Best of luck to you.
Published: November 21, 2016
Greg of Manhattan Beach, CA
Source: consumeraffairs.com

I was very satisfied with my purchase. I also loved the salesman who sold m
I was very satisfied with my purchase. I also loved the salesman who sold me the car. I had it customized to my specifics and was very happy about it. I would not add any specific details as is looks great. Im very happy with the look of the car. The size of the car is very huge and very comfortable. I would definitely recommend this car to others because of the size of the car. I really do love and enjoy it very much.
Published: March 9, 2017
Becca of Corpus Christi, TX
Source: consumeraffairs.com

This is not in my character to post negative comments online about somethin
This is not in my character to post negative comments online about something that I like (I absolutely love my 2013 Range Rover Evoque) but I was advised by a manager at a retailer that this was probably my best bet to get some sort of explanation for the recent sub-par treatment I have been experiencing from Land Rover, in particular the Huntington, NY location.On 12/15, my fiancé and I were driving when a message on the dashboard flashed and said that the front left tire needed air. So my fiancé went ahead and attempted to put air in the tire. When he unscrewed the air valve, it broke, causing the tire to become flat. We ended up putting the spare on, which caused another message to pop up saying that there was a fault in the tire sensor system and because this happened at 2300, we decided to call the dealer the next morning.On 12/16, we called the Huntington dealership where we bought the car and were told that the next appointment would not be available until next week. We called several other dealerships that day and even explained the urgency of the problem being that we work 40mi away and did not feel safe driving on the spare. We were told that there was nothing Land Rover can do for us. My fiancé explained that we are being forced to look into other options to get the original tire repaired because we cannot wait a week, and again we were told theres nothing they can do, but give us the next available appointment. We ended up getting the original tire put back on, but the dashboard kept reading that there was a fault in the tire sensor system.My fiancé then drove the car for the scheduled appointment, and waited for the problem to be fixed. However, when the service men told him that it was ready, the dashboard kept flashing the same message. He told them that message was still there and the mechanic impolitely told him to just drive the car 5 miles and the message would go away. After driving for 10mi, the message stayed the same and he drove the car back to the dealership where they decided to give us a loaner and further look into the vehicle.Now today 1/4/17, Land Rover Huntington calls my fiancé to tell him that the service that they provided is not under warranty and we have to pay $400. I called Land Rovers customer service, and spoke to a representative that told me that tires are not included in the warranty, and that because of the recent holiday season there was limited availability for service. Two things wrong here: 1. it is something wrong with the sensory system not the tire and 2. there is no need to justify unsatisfactory customer service. Im very aware that we just celebrated a recent holiday season not to mention my birthday on 12/16, when I had to initially deal with this nonsense.Unfortunately, I am nowhere near my vehicle to look at the specifics of the warranty, but I will say this: this has been one of the most insulting and dismissive customer service experiences I have ever had. I was really looking forward to stay in Land Rover family and eventually upgrade to a vehicle for a growing family, but this service is absolutely deplorable. My mother who is the owner of a Mercedes Benz has never heard of such treatment with her company and here I am being subjected to this level of service, for what is known to be a luxury vehicle.
Published: January 4, 2017
Shauna of Lake Grove, NY
Source: consumeraffairs.com

With our 4th Range Rover, a 2017 Range Rover Sport, the front spoiler liter
With our 4th Range Rover, a 2017 Range Rover Sport, the front spoiler literally blew off the front of our car on a trip. The car having less than 4,000 miles. Contacted the Range Rover Consumer help line, was advised I needed to get an estimate for repairs, and then Range Rover would then decide whether or not they would pay for repairs. I could see where this was headed, and contacted Corporate offices for assistance from a higher level. So far, I have left 2 messages; have not been given the courtesy of a return call from Land Rover North America Corporate. After spending nearly $100,000 for this car, if this is Range Rover and Range Rover Corporates attitude, my advice is to stay away.
Published: August 10, 2017
James of West Palm Beach, FL
Source: consumeraffairs.com

I had a 2014 Range Rover Sport. It was lemon lawed. They sent me a refund c
I had a 2014 Range Rover Sport. It was lemon lawed. They sent me a refund check as I had paid the car in full. I got a 2015 Sport as they guaranteed me all issues were fixed. I have even more issues with this car. It gets stuck in neutral and the car has to be fully shut down and restarted. The navigation shuts down en route to a destination. Just goes blank. Now my battery died overnight and it is a nightmare because I have no car tomorrow morning and they dont bring you a loaner. Range Rover is a nightmare. Ive had more issues with this car in 3 months than any other car in 5 years.
Published: September 1, 2015
Christine of Los Angeles, CA
Source: consumeraffairs.com

Land Rover makes a variety of models, Range Rover included but pricier. The
Land Rover makes a variety of models, Range Rover included but pricier. There is an LR2, an LR4, different sports varieties which depends on the style you like and your personal aesthetic towards vehicles. Land Rovers were first described to me to be an all-terrain vehicle that can handle a variety of weather conditions. Some have a roll feature on top in case the vehicle were to roll, most are more square in appearance and have the inside of a sporty luxury vehicle. Land Rovers and Range Rovers both have upgrade features that many other car brands have as well and most vehicles have the ability for seat options greater than 5 people which is great for large families or people needing the extra space for traveling, off roading, camping, etc. Loved the Land Rover but expensive to maintain.
Published: February 11, 2017
Brittan of Tucson, AZ
Source: consumeraffairs.com

I bought the new Land Rover Disco in June 2018 and it has been at the deale
I bought the new Land Rover Disco in June 2018 and it has been at the dealership for more than half the time of my ownership. This is my first JLR vehicle and very disappointed. Issue with Diesel engine jerking and acts like it is stalling every morning after cold start for almost a minute - it will not let me accelerate. Big safety issue. Then there is the Infotainment system - it just hangs and the rearview camera is choppy initially - objects suddenly appear dangerously close when the camera refreshes.Dropped it off at dealer to get these issues checked - they took 1 month to supposedly resolve the issues - however they found the windshield to be leaking (on a 4 month old car). This took almost 1.5 months to arrive (heated windshield) from UK. After installing it, they found none of the electronics will power on - apparently water damage was found in both electronic controllers and they are currently replacing them. After 3.5 months I still did not get my vehicle back. With the water damage I am seriously concerned about mold and breathing it continuously through the AC system. Its a safety hazard. This is ridiculous and just bad quality control. Its a Safety and Health Hazard. JLR needs to ditch the buggy infotainment system - at some point a good business needs to realize when to cut the losses and switch to a different option.
Published: February 21, 2019
Av of Brookfield, WI
Source: consumeraffairs.com

The Land Rover truck has plenty of room inside with all the amenities like
The Land Rover truck has plenty of room inside with all the amenities like the obvious cruise control but this has parking, and gps. Its climate controlled and ready for the road. This luxury type vehicle is very expensive but well worth it. Can upgrade to get a specific color of seats and interior. You can also get a Land Rover personalized with your own tag. Its a smooth ride and can drive in mountains, snow, ice, sleet and hail. The appearance is sleek yet rugged. It can hold up to 10 people and possibly more if they are small. It has plenty of storage and cargo room, along with the top of the vehicle ready to carry your bikes and other travel necessities.
Published: February 10, 2017
Tracy of Havelock, NC
Source: consumeraffairs.com

The Land Rover is very good and has great large suspensions. It is a very c
The Land Rover is very good and has great large suspensions. It is a very comfortable vehicle to travel with family and friends. It is luxury and with a lot of speed. I love it. It is very nice.
Published: February 23, 2017
Peter of Chicago, IL
Source: consumeraffairs.com

Our Range Rover Sport 2015 with 47,000kms under 3 years old goes into limp
Our Range Rover Sport 2015 with 47,000kms under 3 years old goes into limp mode and JLR service says it needs a new engine. Although still under warranty they refuse to replace the engine, firstly they say we put the wrong oil in it...this is tested and proven incorrect. Next they say warranty is refused because you cannot supply the entire service history (we purchased vehicle from an auction). We finally track down the original owner and provide the entire service history which is in the perimeters of warranty terms. Still JLR press on for statutory declarations and proof of genuine parts.This goes on for 8 months while JLR try their hardest to squirm their way out of honouring the Warranty. After 8 long months without our vehicle and being treated with distain by JLR Customer Support we finally got a new engine which we were always entitled to. In summary nice comfortable car to drive but will Never buy another Range Rover or product from JLR...Pick up your game JLR, build vehicles that last and have a really good look at your customer service practices.
Published: February 20, 2020
Vanessa of Other, Other
Source: consumeraffairs.com

Make no mistake, I have been a long time Land Rover fan (Im in the UK). I h
Make no mistake, I have been a long time Land Rover fan (Im in the UK). I have had many Defenders, Range Rovers and a Disco 3. I have driven to Africa 5 times in a Defender including through the Central Sahara Desert to Niger and have another rebuilt Defender 300Tdi 110 now ready to go again. I have just sold the Disco 3 after a few problems cropped up - it was getting old anyway. We went to a local dealer, Harwoods in Lewes, East Sussex to look at an Evoque or Discovery commercial or anything else that looked suitable for a family vehicle and seeing clients. Well, yes theres a virus going round but we were told we could not enter the showroom and to go and have a look round the car park. Well the car park was full of various vehicles, maybe customers in for service or staff, who knows? By the way it was raining too. We shuffled a bit and left, rather unamused to put it mildly.If this is the best that LR can do when customers are potentially about to spend £100k GBP or more and become loyal to a brand, then they need to go back to business school. Land Rover has a criminally bad reputation for reliability and appalling customer service. Its not difficult to see why. We went to a Porsche dealer who was open, welcoming and thoroughly excellent. The older Rovers were simple and robust. Parts were good and reliable, not expensive. The newer generation ones are grossly over complicated with dodgy electronics, poor quality components (they have gone downhill for the last few years due to cost cutting as the vehicles were no longer required to be robust due to mainly be used on road, not off road). Throw in corporate complacency, inadequately trained technicians who swap assemblies (huge bills ...) rather than fault find and you have a nightmare of epic proportions. My advice is to buy another brand thats reliable and from a source where you can get personal service when buying and for servicing and not be lost in the system. In the Uk theres lot of experience of Land rovers, more than the US - you have been warned.
Published: July 5, 2020
Andrew of Crowborough, Other
Source: consumeraffairs.com

Purchased a new Ranger Rover Autobiography 2.5 yrs ago and from the first m
Purchased a new Ranger Rover Autobiography 2.5 yrs ago and from the first month has issues. Now been back to garage 25 times - 5 roadside assistance - servicing massive issue with failure to fix the issue so returning back into garage. Jaguar Land Rover fob you off and simply ignore your questions and concerns. Harwoods dealership told me to go and buy another brand as I clearly am never going to happy with the car. Its quite staggering. Now just finding out I am one of many. Wish I was aware of their unreliability before I purchased. Now stuck with car or facing a massive loss. NEVER BUY A CAR FROM JAGUAR LAND ROVER OR HARWOODS.
Published: July 11, 2018
Nick of London, Other
Source: consumeraffairs.com

The drive shaft rusted/disintegrated at 75,000 miles, leaving us stranded i
The drive shaft rusted/disintegrated at 75,000 miles, leaving us stranded in the roadway. The Land Rover N.A. is caustic and rude, and refuses to assist in repair or payment. Local dealer has never responded or acknowledged. The repair cost $9,000.
Published: December 15, 2011
Charles of Birmingham, AL
Source: consumeraffairs.com

My $75k car broken down after 2 days of ownership. This is my 3rd day of ow
My $75k car broken down after 2 days of ownership. This is my 3rd day of ownership for this brand new 2017 Range Rover Sport car and I have already experienced a multitude of problems. I left the dealership with a full tank, but today the car said my tank was empty even though I only drove 160 miles according to odometer. I called the dealer and was asked to drive to dealership for a checkup. My dealer (Encino CA) is 26 miles away, so I decided to drive to Pasadena Land Rover (1 mile away) for a quick checkup. Then, out of nowhere, my car stalled 4 times in the middle of road on the way to the dealership. I almost got into accident because the car stalled while I was turning in an intersection!Once again, my Range Rover stalled at dealer’s parking spot which happened to be at an incline. The car (switched to?) neutral and I began to slide backwards. Although I was screaming for help because I was losing control my car, the service guy took his sweet time. He nonchalantly told me to keep pressing on the break. However, because of how heavy the car is and I was stationed at an incline it took a considerable amount of strength to press the break in order to make sure the car stayed still. My foot was holding the break for five minutes before the dealer finally approached me. I almost lost my strength to hold on break because my foot was shaking from the amount of force I was using to push the break. I almost attempted to press the panic button.Instead of driving a brand new car, I felt that I was driving some 50-year-old car. Even with its advanced safety features, the system still failed me and I could have gotten into a fatal accident. No one should have to deal with these issues, especially if the car is brand new and you have only driven for a couple of days. Overall, the Range Rover Sport 2017 is an unreliable car and Land Rover has bad service. Don’t buy this car or any cars from this company.
Published: February 24, 2017
Zovia of Temple City, CA
Source: consumeraffairs.com

In January 2012, we experienced a blow out on front driver side of our 2008
In January 2012, we experienced a blow out on front driver side of our 2008 Black Range Rover, which tore up the wiring harness that was above the wheel well. Land Rover was unable to secure parts to fix the vehicle, namely the wiring harness, for seven months. During the seven months they had the vehicle, they had told us they would take care our financial costs to rent a vehicle during this time due to them not being able to loan us a car from the dealership. They have now refused to help with any of the $3,944 worth of expenses we incurred from renting another vehicle to drive during that seven months. They have been terrible to deal with and are liars. After dozens of emails and phone calls to them during these seven months confirming that they would reimburse the charges after the vehicle was fixed, they have basically now said they cant do anything for us. I will never ever purchase another Land Rover. Our insurance paid out over $18,000 to them to repair the vehicle and they still treat their customers unfairly. We couldnt be any more disappointed in this establishment - not only disappointment in their ability to secure parts in a timely fashion but also in their unfair treatment of customers. This is the first review I have ever written so you know the magnitude of our disappointment.
Published: September 5, 2012
Glenn of Kingwood, TX
Source: consumeraffairs.com

The car is a statement and is not only ready for all weather conditions and
The car is a statement and is not only ready for all weather conditions and terrain. Its just as at home in the city streets as it is on a mountainside. It come in many different colors and finishes, leather and upgrades, care and maintenance packages. I wanted a specific wood grain and needed a sunroof, back carriage organizer, golf package, - specific white exterior. I got everything I was looking for. The truck comfortably seats 4, but 5 is its capacity. I dont have any children or carpooling, just me and my partner. So the size is perfect for furniture shopping.
Published: February 3, 2017
Emily of Los Angeles, CA
Source: consumeraffairs.com

I purchased this truck for my wife on January 2007 with 30,000 miles. On Au
I purchased this truck for my wife on January 2007 with 30,000 miles. On August 2007, my truck was hit by some guy from Indiana who didnt have insurance (by this time, I had 32,000 miles), but I was fortunate to have full coverage on my vehicle. I had my car towed to the Land Rover dealership in Darien and was told by Land Rover to have my car towed to Coatlings Auto Body Shop because it was their preferred repair shop for Land Rover. They had to replace the front end, transmission, which they got paid by well over $25,000 for the repair (minus my $1000 deductible). I didnt get my car back until June 2008 and mysteriously, I had 42,000 miles on my vehicle. Ever since I got my truck back, I have been bringing it back to them for the same reason. The truck kept giving error codes and at times, locking up. So when I brought it back to them, Joe from Coatlings said it was a new transmission and it had to break in. So after 3 weeks, I had to bring it back in for the same issue and I was told by Joe and Peter that it was now the wire harness. Then 2 weeks later, Im having the same problem and now Joe and Peter tells me it is the solenoids on the transmission. Long story short, they had Joe from Land Rover come down to their shop to look at my truck and he said what I was saying all along that the transmission was shot so they can order another transmission. They stated that they had to contact the company where they get their transmissions from and they said the guy there stated it was a good thing I brought it back because it was a few days within the one year warranty expiration. So they sent one down 3 months later. Coatlings then had Joe from Land Rover repair it in their shop. Finally, I got my car back yet again for the 10th time, it was riding as if it was missing a gear so I bring it back again. I was told that it was another bad transmission or solenoid so they stated that they had to contact the company yet again. But they said that they only cover the first transmission and that I would need to purchase another one on my own!
Published: February 14, 2012
Travis of Norwalk, CT
Source: consumeraffairs.com

I purchased a 2018 Range Rover Sport with the expectation that a six figure
I purchased a 2018 Range Rover Sport with the expectation that a six figure car would have everything sorted and working. I was wrong. The media module decides when it wants to work, doesnt load all of my music and contacts, and wont connect to my iPhone if it doesnt feel like it. Ive had it back to the dealer 3 times. They have changed the module and tried everything they can to fix it but I have been told that there is nothing else they can do. Apparently its an issue between Apple and Land Rover and Land Rover wont pay the fee to Apple for system upgrades, hence issues with Apple phones. Its incredibly frustrating considering the cost of the car and the advertising Land Rover puts out about their luxury car abilities. Their arrogance lets them down badly and doesnt bode well for reputation. Ive been left with well get in touch when we have a resolution. Not good enough.
Published: January 1, 2019
deborah of Australia, Other
Source: consumeraffairs.com

After spending time deciding on an upgraded SUV, I was compelled to the Lan
After spending time deciding on an upgraded SUV, I was compelled to the Land Rover Discovery Sport. I felt that the brand name would mean quality and high technology. I was very very wrong. The 2019 model still does not even support Apple Car Play - this feature has been available in much lesser quality vehicles for many years. The website leads you to believe that 2017 models onwards were equipped.... this is incorrect. After leaving the dealership, I learned that my vehicle was having a technology issue as the incontrol element would not work and I could not start my vehicle remotely. After 1.5 months, after bouncing me around from person to person - they finally updated tele-metrics. I was told this would update the system and Car Play would be uploaded. They even asked me the brand of my phone for the update. They sent me home with the phone still not connected and said to call customer service. Which after again being bounced around - 2 weeks later they have told me 3 times that car play update needs to be completed and 4 times that my car is not eligible. I am blown away at the lack of support, lack of knowledge of their own product, lack of follow up and incredibly outdated technology for a $48,000 2019 car. I would suggest avoiding Land Rover as they are clearly a mess. The vehicle itself is incredibly sluggish and very basic in terms of finished and quality. I regret my decision to leave the big 3 in search of quality and new technology as Land Rover is clearly behind the times. Let’s face it - if Land Rover employees don’t even know what the brand offers and websites are misleading, clearly the vehicle quality matches.
Published: February 27, 2020
S. of Kingsville, ON
Source: consumeraffairs.com

Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the
Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the 2003 Range Rover for the same problem, same year for the truck but the recall doesnt exist for the Discovery! Numerous complaints are all over the internet regarding the same issue! Land Rover refuses to do anything about it. In fact, the person I spoke to at Land Rover said Im not really sure what you should do?” really?I reported a complaint to National Highway Traffic Safety Administration (NHTSA) who will investigate the number of problems and complaints with the hopes of having a recall issued. I am not very happy with Land Rover!
Published: October 17, 2011
Maureen of Yorktown Heights, NY
Source: consumeraffairs.com

I purchased a 2017 Range Rover Evoque Convertible in February 2017. If I kn
I purchased a 2017 Range Rover Evoque Convertible in February 2017. If I knew then, what I know now, I would HAVE NEVER purchased the Range Rover Evoque Convertible. Here are the very few good things: Smooth Ride, SUV Convertible. Here is a list of the bad things with this car: Car not starting and stalling out: About 2 months ago this car started stopping mid drive. It does not happen every day, but when it does it is very scary.GPS and Radio Do not Work all of the time: About a month ago the GPS and Stereo screen blanks out at start up of the car. Happens about 3 times a week, not every time. Meridian Stereo is Awful: The speakers that they use in this car are very poor quality. I keep the bass and subwoofer at -1 and only turn it up 1/2 way and the 2 back speakers have blown out completely. So bad I only listen to talk radio now (when the radio turns on and the screen is not frozen).Poor service at all dealers - There are 2 Range Rover/Land Rover dealers in my area. Both of which only have appointments 2 to 3 weeks out. Even after speaking with the service managers they do not have any appointments or loaners for me to use to diagnose and fix these issues for at least 2 to 3 weeks. I suspect that Range Rovers have so many issues that they just do not have the staff to support the demand.Other observations - Car inside uses very cheap plastic in the console and areas in the dashboard, for $55,000 car the interior should be top quality. SUV Convertible: This car is so rare that many people talk to you about it (mostly curiosity and many bad things, like why do you need this car, etc.) I learned to ignore all of this unwanted attention.That said, now I am paying a hefty monthly car payment for this 2017 Range Rover Evoque Convertible that has major issues and no resolution in sight. My advice is DO NOT buy a Range Rover and certainly do not buy the Evoque Range Rover convertible if you want a reliable, luxury and convertible that people will bother you about every day.
Published: October 12, 2017
Nick of Lexington, MA
Source: consumeraffairs.com

From my perspective, Ive had far too many issues with this $55K SUV. I purc
From my perspective, Ive had far too many issues with this $55K SUV. I purchased the car from Land Rover (Lake Bluff) as a lightly driven dealer demo (approximately 2,500 miles on the odometer). Current mileage is 15K. Since buying the car Ive had it into the dealer for several small issues - trim on driver seat popped off, driver seat squeaking and noise, car stalled during a rain store due to water getting into turbo charger intake, driver side headlight burned out, seal around back hatch was damaged due to design of hatch (not covered by LR), under carriage splash guard broke while driving on snowy/icy Chicago toll way (not covered by LR). Not very impressive for a car that still smells new.Prior to this, I owned an LR2 for (3) years. Great car but I had a ton of issues with the AWD system, car was at the dealer multiple times for the same issue. LR finally agreed to pay to replace the entire AWD on my 4th or 5th visit. Constant leaking problems from rear of car. Paid $35K for this car. My first LR was a 1999 4.6 HSE. Loved this car but it also had tons of issues. Electrical, leaks, air ride system failure, airbags, engine leaks, interior (head liner), exhaust system, computer issues (heating/cooling), etc. - $76K vehicle. LR gave me $1,200 for a trade w/ 80K on the odometer.
Published: March 4, 2015
Kevin of Lake Bluff , IL
Source: consumeraffairs.com

Purchased a Range Rover Sport HSE at the end of February 2018. The vehicle
Purchased a Range Rover Sport HSE at the end of February 2018. The vehicle currently has 4,500 miles and has been in for repairs 4 times -- the last was for two plus weeks. The issues are all surrounding the infotainment system -- Audio system, Climate Control, Navigation, etc. The latest upgrade of the firmware(s) and replacement of the main infotainment computer resulted in a completely dead navigation system -- frozen map, no audio NOTHING. My phone pairs, but the call loses audio frequently and is unusable.The dealer has been very good, but this is a major design flaw and cannot be fixed. I have begun the buy-back process and so far the dealership and Land Rover USA seem to be willing to accommodate my demands -- namely I want out of the vehicle without it costing me a single cent -- purchase prices, delivery, taxes, interest paid, extended warranty, etc. We shall see when all of a sudden the just under $80K sticker amounts to a refund closer to $90K. First and definitely the LAST Land Rover/Jaguar product I would ever consider. Unfortunately because aside from that Mrs. ** I love the vehicle style, ride and comfort.
Published: June 29, 2018
Bill of Andover, MA
Source: consumeraffairs.com

2012 Range Rover Supercharge - SO disappointed! Went without a car for well
2012 Range Rover Supercharge - SO disappointed! Went without a car for well over a year, searched and found this one at a local high lined dealer in Atlanta, Georgia. 2 months after purchase major suspension problems, had fixed, month later more problems with wiring/electrical. Now 10 months later, MAJOR issues. Crankshaft/timing chain plastic parts. Can you even imagine why a car that cost over 100k would have plastic parts, let alone this many problems and repairs needed?I would NEVER recommend this brand of car to anyone every again, doesnt matter how much the price is, it is NOT made to last nor drive forever unless you have at least $5000 a year over the cost of payment and insurance to keep this car in driving condition and safety for your family. Sad to see a company NOT care nor want to make these problems right. I guess it will take many hurt/even killed possible or drag out in court for lawsuits for this to ever be done or fixed. Disappointed is not even the words to describe this company and its products!!!
Published: February 26, 2017
Mary of Woodstock, GA
Source: consumeraffairs.com

I purchased a 2015 Land Rover LR4 HSE LUX in December 2014. A couple weeks
I purchased a 2015 Land Rover LR4 HSE LUX in December 2014. A couple weeks later I started hearing an intermittent high-pitched sound from the dash. I have not been able to pinpoint what causes the noise. It doesnt matter whether or not I have the heat or AC on. I have had the car back to the dealership several times, for weeks at a time. They have admitted there is a problem, but they have not identified a fix. They have told me 3 other customers at my local dealership have the same complaint, but they have no answers. I have been in touch with both Land Rover North America Headquarters and the BBB. I have tried to evoke the SC Lemon Law. I have been told the noise does not qualify because it is not a safety issue. So here I am with a very expensive car that makes an obnoxious high-pitched noise and I can do nothing about it. I have never been more frustrated!
Published: August 28, 2015
Katherine of Charleston, SC
Source: consumeraffairs.com

I have a 2010 RR Sport HSE and I have been having an issue with the battery
I have a 2010 RR Sport HSE and I have been having an issue with the battery needing a jump start from time to time, and I assume it was from all the corrosion around it... However I needed a boost and after it took a good 5 minutes to get started, after we removed the cables, the inside lights cut off, the truck ran for 1 minute and died again... I also noticed it has a leak and the coolant is leaking out... Can anyone shed light on why the battery is not keeping a charge even after the corrosion was removed and then the head led lights were flashing on and off... Has anyone ever encountered an issue like this and what could it be?
Published: October 7, 2015
Neisha of Lafayette , LA
Source: consumeraffairs.com

The electrical system and suspension bags goes off while driving. This incl
The electrical system and suspension bags goes off while driving. This includes all electrical indicators (low coolant, HDC fault, cruise control, parking brake, fog lamp, check engine, seat belts, oil pressure, battery, air bags deploy, high beam indicator, and emergency flasher, suspension bags inflate and deflate). Brought it to Land Rover January 2014 and service advisor said everything was fine. Took it back on February 2014 with the same problem and when he turned on the ignition, the problems above occurred. We have been in contact almost on a weekly basis for an update. To date, they still have the car. He thinks it might be the instrumental panel on the dash board but is only 70% sure. To replace that, it would cost us $1,400.00. If the problem continues, then bring it back for another diagnostic evaluation. It is unfair for us to pay for something that they are not certain will fix the problem and will not be refunded if the same problem occur but said if it does, then to bring it back for another diagnostic evaluation. At our expense? Is this fair? Is this a defective item on the 2006 LR3?
Published: April 3, 2014
Richard/Cecilia "Sally" of Mililani, HI
Source: consumeraffairs.com

I had purchased Land Rover Freelander 2 2.2D in Jan, 2013 from Mumbai and r
I had purchased Land Rover Freelander 2 2.2D in Jan, 2013 from Mumbai and registered vehicle at Nagpur (Maharashtra State) India. As on date: I have clocked only 20,500 km after passage of three years (the vehicle is almost idle most of the time), against an average clocking of say 100,000km for a premium vehicle like Freelander, it has run only 20% of its desired (?) run, and still giving message of Reduced Engine Performance! Is that all that a premium segment vehicle can endure or perform??? I am astonished at the timing for giving such message. Trouble started the very next month when the standard warranty expires! Am surprised, rather shocked to understand this fact. It is very hard to even digest, since the vehicle is being kept, maintained in such good shape, and one fine morning, am seeing that it starts beeping.It was conveyed to me that the vehicle has developed restriction in the air pathway of the EGR (Exhaust Gas Recirculation) valve due to carbon deposits caused as a by-product of combustion of fuel. My very contention is how it could happen when the vehicle is idle for most of the time, and, it was serviced, earlier at say 13,000km and it developed this problem at 20,000km (a service does not guarantee such problem within 7000km run over a period of one year, or was it not checked at that time?). It is not understandable, if the vehicle has seldom run, it could develop any problem within three years of its purchase! And after I take it to the Dealer, am handed INR 160,000 (approx USD 2500) estimate! For what??? Hopeless Service, irresponsive I would say, am yet to hear back till date.
Published: September 13, 2016
Vishwanath of Nagpur, Other
Source: consumeraffairs.com

SUV which you need where I live security system and easy to drive. They are
SUV which you need where I live security system and easy to drive. They are reliable and drives smoothly on all types of road. Can go off roading with it. They have great features like warming seats, window defrosting, heated mirrors, anti-lock breaks, four wheel drive, traction, and great tread on tires. You can get any color they have available, satellite radio, mud flaps, running boards, inside carpeting, color of seats. Has three rows of seating so you can take the whole family out on the trip. If you are going on a long trip so comfort is not going to be a problem for anyone.
Published: February 11, 2017
Rebecca of Glens Falls, NY
Source: consumeraffairs.com

Many different types that will suit everyones needs. Very versatile. Custom
Many different types that will suit everyones needs. Very versatile. Customizable which is great perfect fits for everyone. I love how it looks like a nice classic car, without being too overly ostentatious. Suitable for everyday life. You can basically build your own car which I find the most satisfying. I find that this is the most comfortable car I have gotten since its built just for me. This vehicle is very spacious, but not overly big. Holds all my family very well and we even have space left to spare. The trunk is of a decent size as well which I love. Best car I have ever owned.
Published: February 14, 2017
Kat of El Monte, CA
Source: consumeraffairs.com

I have been a lease holder with the Larchmont, New Rochelle Land Rover Deal
I have been a lease holder with the Larchmont, New Rochelle Land Rover Dealership since 2003. The first lease I had was a 2003 Freelander which I returned in 2006. In March 2006, I leased a used 2005 LR3. Although this vehicle is considered to be of great prestige, I have had nothing but problems with this particular model. The first fault that I noticed with this vehicle occurred after the first four months. The vehicle stalled on me while driving it at 70 miles an hour. If I would not have known to place the gear shift lever in neutral and then turn the engine back on, I cannot imagine what could have happened to me and my family. The car stalled a second time soon after and I decided to bring it in for service at Larchmont, New Rochelle and I was informed that it was a problem with the suspension module. Although the problem was resolved, these incidents left me doubtful while driving the LR3. Once again, the vehicle stalled on the highway and again I was left to move the gear shift lever to neutral to turn the engine on. I called Land Rover of Larchmont and I was asked to bring the vehicle in and I was told that the module was defected and had to be replaced again. The vehicle is at the beginning of its life with only 18900 miles. I have experienced other problems such as, an electrical problem which prevented me from opening the vehicle using the key remotes, apparently due to electrical wiring becoming wet from water entering the vehicle. The week after again another problem, the air conditioner was not working. The driver side was blowing out cool air and the passenger side was blowing out hot air. As you can read from the numerous incidents I have listed above, I have had nothing but problems with this vehicle. I am asking for a resolution to my ongoing problems with this particular vehicle such as a replacement truck with minimal problems and or an early termination of the lease. I have been a good customer to Land Rover, always keeping my lease agreement and I have never missing a payment in return I expect Land Rover to accommodate me with a quality product for the price I am paying.
Published: February 11, 2008
Kitty of Bronx, NY
Source: consumeraffairs.com

Just was pleased with the overall look and I would recommend my friends. He
Just was pleased with the overall look and I would recommend my friends. Help out in a big way and look forward to the next time. Some site were not as great and didnt take the time to go the extra mile.
Published: December 6, 2019
Solomon of Richmond, VA
Source: consumeraffairs.com

I have the RR Supercharged. I purchased it in Mexico City in 2014 directly
I have the RR Supercharged. I purchased it in Mexico City in 2014 directly from the LR importer (and not any distributor) and actually has 22,585 kilometers, and I sent it to ETB Armoring company, the only company recommended by LR. This RR is in a very BAD condition due to the bad or the worst armoring assembling, everything vibrate and makes a lot a noise and the suspension is in a very bad shape. It looks like a 2 millions kilometers and not +/- 20,000 kilometers. And from the LR Company here in Mexico City NOBODY cares. I called many times. The person in Charge of Service by the name of Antonio ** and he did never care. What about the promises that is a millions kilometers SUV?! And the best service EVER? I think they meant NEVER and not ever...
Published: December 14, 2014
Alberto of Mexico Distrito Federal, Other
Source: consumeraffairs.com

The 2014 Evoque Range Rover is an accident waiting to happen. Recalls to up
The 2014 Evoque Range Rover is an accident waiting to happen. Recalls to updates to not understand how this car is supposed to run. For an higher end car it does not hold true to quality. Car has 76,000 miles and told its needs a new transmission for $24,000 which is the value of the car. Car stalls when on highway, car stalls when out in gear. Higher quality parts do not last longer than any other car. Problem after problem. Worst car I have ever owned from day one. You dont know if its the eco turning car off or if its stalling.
Published: March 17, 2017
Stacey of Hannacroix, NY
Source: consumeraffairs.com

I took the vehicle to Land Rover to complain an engine noise. They found ou
I took the vehicle to Land Rover to complain an engine noise. They found out the engine bearing was bad and need a new engine. Further testing, they found out one of the system need a new update software. After getting a new engine it took 2 months to get the vehicle back. At the cashier department, I overheard customers complaining about the high cost to normal maintenance. After this, I will never ever buy another Land Rover. It just a cheap made, over price vehicle
Published: March 20, 2019
Danielle of Beverly Hills, CA
Source: consumeraffairs.com

Its an absolutely excellent vehicle. These vehicles have something for ever
Its an absolutely excellent vehicle. These vehicles have something for everyone. Its sophisticated and classy for any city trips and has power and reliability for off road or inclement weather. Its a good looking vehicle thats built rugged but loaded with style. Part of the long standing tradition that makes this vehicle what it is. Dozens of upgrades are also available including different paint schemes and interior choices and different entertainment options. Passenger room is adequate plenty of seating available 4 up to 6 adults. Room is comfortable and plenty of interior upgrades that make long trips tolerable.
Published: January 26, 2017
Robert of Deadwood, SD
Source: consumeraffairs.com

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