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Ram Automobile Prices
1500:
Price from: $34,400.
2500:
Price from: $37,050.
3500:
Price from: $38,565.
Chassis Cab:
Price from: $36,100.
ProMaster:
Price from: $32,340.
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Product Reviews:
My 2006 2500 diesel with the 48RE tranny just didnt do the job. I have thre
My 2006 2500 diesel with the 48RE tranny just didnt do the job. I have three valve bodies replaced in less than 75K miles. Also that little vent that shifted the heater and ac broke. Over $500 to repair. I paid for the first repair. Then it happened again. FCA was kind enough to fix again. I guess they finally got a fix that was not crapping out and fixed right.2014 3500 diesel SRW was a great truck. Towed my 40 toy hauler from Virginia to Cali. However, I did lose a water pump in Arizona. Would you believe no pump, belt or other parts that got jacked up when best broke lose, 36K miles, were not available in the ENTIRE state of Arizona? Wow. 2017 3500 dually diesel Aisin is a beast. No issues so far 21K miles. However, the Nexen tires have been replaced. Tire separation in less than 20K miles. Why does Ram put crap tires on a truck that cost up to 90K? Installed Bridgestones. Lets see how they hold up. Changed radio to Kenwood. Android Auto works perfect in this aftermarket radio. It also works perfect in my 2018 A4. Android Auto is a great app to use in any vehicle. Learn how to use it to drive safely.
I have been reading all the bad reviews for Dodge pickups. Some are really
I have been reading all the bad reviews for Dodge pickups. Some are really bad. I bought a 2003 Dodge Ram 2500 with a Cummings diesel engine. I have almost 200,000 miles on it and it has been almost trouble free except for a fuel pump a few years ago. I am still driving it and most of the driving was pulling a 34 ft fifth wheel across the country. I think maybe some changes must have been made for all of these comments to be bad reviews for Dodge. I would really do some research before buying another on though. Sad too about the dealers not standing behind their customers. I will check here with Consumer Affairs before I buy anything in the future.
The last 2 Dodge pick up I have bought both had electrical problems. And I
The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.
2016 Ram 1500 Hemi. Stopped running Saturday. As of Wed no significant cont
2016 Ram 1500 Hemi. Stopped running Saturday. As of Wed no significant contact from Ram and virtually no contact from Ed Voyles dealership. Id say they dont know whats wrong except I cant get anyone on the phone. Ram seems to be avoiding me so they dont have to give me a loaner and the Ed Voyles rep must be sitting on the toilet all day because he cant seem to pick up the phone. Thank goodness Georgia has strong lemon law, counting up to 30 then they have to buy it back.
Buyer beware of any newer, 2013+, Dodge with a Cummins Diesel and its emiss
Buyer beware of any newer, 2013+, Dodge with a Cummins Diesel and its emissions system. You will be constantly plagued with See Dealer, Service DEF System errors. When the trucks run they are great, but good luck keeping them running reliably. You can put good Blue DEF in 100% of the time, run them well to ensure they get a periodic regen, and still have endless issues. To top it off, they drop you into limp mode in no time at all, so good luck if youre on a long road trip; expect a huge tow bill. In all, stay away from any of these trucks that have DEF systems unless you wish to waste time and give away your money to a bottomless pit.
I Love my truck from inside out, if Ive ever had a problem they were right
I Love my truck from inside out, if Ive ever had a problem they were right on it. Im an female but I wanted a truck and Im so glad I chose the Ram. It looks and feels top of the line and didnt break the bank!
I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20
I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20 rims 2 years ago from a Florida truck dealership. I enjoy doing the car/truck show circuit throughout the Northeast US with friends in it. It’s a beautiful truck and I got thumbs up everywhere I went with it. I was happy with it up until about 6 months ago. I noticed quite a few dimples in the paint on the driver side rear fender. A short period later, like a month, I noticed that the factory paint had a bunch of tiny bubbles in it which looked like pink dots. I took it to a few body shops in my area and 4 out of 5 called it solvent pop. They all said it was a Dodge/Chrysler issue. After speaking to Jamie **, who never returned a phone call to me, they said, No, sorry, but we cant help. Then they followed it with a because I am the second owner.” **! I decided to get it painted myself, so I have it for my spring and summer shows. The cost of a factory color paint job was $9,000-$10,000. A custom two-tone paint job was $11,000-$12,000. So I said screw it and went custom. It’s almost finished. I then spoke with two other Ram specialists (as they call themselves) Marylou and Matt and then they told me that if I would have waited, they could have help. And if I went to a Dodge/Chrysler certified body shop, they could have done something to help me. After hearing this, I flipped out. Why wouldnt they tell me this from the beginning? Why couldnt they have told me this from the start? I also told them I would be happy splitting the cost 50/50, but they said no. So now I am looking to get the entire cost of the factory paint work, as they should give me for all this ** grief.I am still fighting with them about this. Nobody from Dodge/Chrysler other than the dealership owner that I get it serviced at has seen it. I sent photos to Jamie ** and had to send a nasty and a bit personal email to get a response. Within 3 hours, I had a response and I was provided a survey to rate the service. Within another 2 hours of my negative response, an email was sent back to me telling me that they were standing behind their current decision. Why wont Dodge/Chrysler stand behind their product? If they keep up this crap, Detroit is in big trouble.
Very dissatisfied with the truck, The commercials gets you brainwashed beli
Very dissatisfied with the truck, The commercials gets you brainwashed believing. From day 3 the truck started giving transmission troubles, then it lost power, then it just stopped running altogether. Took it back to dealer, After 2 weeks, they ended up giving me another one. New!! Im still not a happy camper. Wish I went some place else.
2009 Dodge Ram 4X4. On December 2, 2011, I took the truck to dealership for
2009 Dodge Ram 4X4. On December 2, 2011, I took the truck to dealership for seat belt light in dash. They could not fix the first time. Second time, they fixed the light. After that, the gas gauge was stuck on full. Three times I took back the truck, still not fixed. The dealership emptied 1/2 tank of gas and dispose of it. The gauge moved to 3/4 after they called me to pick up the truck. I was told the problem was corrected. I filled up the tank with gauge showing 3/4. It took 21 gallons. The tank capacity is 26 gallons. The gauge is back to full and will not move after 80 miles. The truck has 17,710 miles. As of Jan. 4, 2012, the gas gauge is still not working. I will not rest until this truck is fixed, then trade it in for a Toyota or Ford. 3 years warranty ends on March 31, 2012.
2009 Dodge Ram 3500 Dually: Front axle u-joints went out at 46000 miles. Th
2009 Dodge Ram 3500 Dually: Front axle u-joints went out at 46000 miles. The vehicle is for highway use only, and its well-maintained. I believed this should not have been replaced until 100,000 miles. I have bought 5 new pick-ups in the last 10 years and will now start looking at other companies for a new pick-up due to this not being covered by Dodge. People at the dealership did not care.
I been trying to have my Dodge Ram Truck 2012 fixed since earlier this year
I been trying to have my Dodge Ram Truck 2012 fixed since earlier this year. Each time I bring the Ram to shop I been told it cannot be repaired because the part for the recall is not available. Each time I call a case is open up and a few days or weeks later the case is closed for one or another reason. The last case was open on 11/9 and I was instructed to bring the Ram to the shop. My son went to the local Dodge Country Dealer, and was told the part is not available till Feb. 2019 and there is nothing they can do. Meanwhile the Ram make a terrible noise after the gear jumps out on low speed, intersections or red lights and no one will touch it to see what the problem is because of the recall.Mrs. **, a manager, called and stated after her research between the Dodge Dealer and the Parts Department at Dodge, that recall part is only shipped out in a number of 5 and only every 7 days. We are on the list at the Dodge Country dealership but this does not help much because even that Dodge Dealer states there so many trucks and not enough parts. This is not acceptable and I request that something is done. I have a 2012 Dodge Ram Truck with a bit over 63000 miles and I am barely driving it because of the concern to cause more damage to the transmission. It seems that Dodge customer service does and cannot assist with this issue. I send letters, called, posted on the Dodge website and all I get is: Sorry there is nothing we can do back because Mopar Parts does not ship more than 5 parts at the time.
I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin f
I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.
Executive Summary: The American Automotive Industry as we once knew it and
Executive Summary: The American Automotive Industry as we once knew it and in some circumstances its new European/Asian owners has and continues to set higher and higher standards for not only our convenience, but always with safety in mind. And having had and witnessed some really bad automobile accidents, I for one am grateful for their due diligence.This document speaks to the topic of safety. The DEF System warning that shuts trucks down after some pre-defined distance is dangerous to all who own or operate one. Many of us spend countless hours in our trucks and often at remote locations. This piece of programming needs to be recalled and adjusted such that it does not shut down the truck, but simply warns the operator of the need for service as quickly as is reasonable.The Solution: Reprogram the controller module and change the service warning limitations such that they are benign but not ignored. The Benefits: Safety of all customers and consumers driving our highways. The call to action: Reprogram the controller module and change the service warning limitations. I purchased my second (new) Dodge Ram Laramie Longhorn 3500 Dually 4X4 in July of 2013 from Allen Samuels Dodge on the South Loop in Houston, Texas in July 2013. Up until the circumstances Im about to describe, I can honestly say Ive been happy with the product and its performance. And, since I spend a significant amount of time in my truck with or hauling animals, reliability and safety is constantly on my mind. Getting stranded at any time is not an option although flat tires are often unavoidable on the trailers.December 2, 2014. I am a senior consultant for a small firm where we support an engineering software application that requires occasional out of state travel. This past December the firm received a call from a client that had an emergency and needed someone on site within 48 hours to assist them for a month or more. I packed, kenneled my dog and headed for Wilmington, NC from my home in Bellville, TX within 12 hours. I chose to drive due to weather conditions at the time, not wanting to get caught in any airport delays. Again, time was of the essence and with just under 48,000 mile on the truck had no reason to believe there would be any systems issues. The oil had been changed the day prior, tire pressure was good, DEF tank was full and I had just fueled up.December 3, 2014. I was sitting in traffic on I-10 just 20 miles outside of Baton Rouge, LA when the DEF System warning of the need for service within 200 miles needed to occur or the system would kick in a governor that would prevent the vehicle from going more that 5mph. I immediately contacted the Dodge dealership in Baton Rouge (Salsburys Dodge, 9550 Airline Hwy, Baton Rouge, LA (225) 926-8800). They were terrific, I had them replace the fuel filters and according to their accounting, they flashed the module and I was on my way in an hour and a half. Its now after 5pm. I needed to make Mobile, AL or beyond that night.December 4, 2014- February 24, 2015. I returned home on January 15, 2015, have had a couple of oil changes, radiator flush and new antifreeze added at a RAM dealership in Wilmington, NC, more DEF added to the tank and were now at 54000 plus miles. The late afternoon of February 24, 2015 I was heading home from Houston, TX and the DEF System warning came back on. Once again I have 200 miles to get service. Since the Tommy Vaughan Dodge Dealership is the closest to my home at this point and I had a good friend who had just purchased his RAM from them a couple of months ago, I headed in on the morning of February 25th. 100 miles before the DEF System programming will shut me down. I made the call to Tommy Vaughan and scheduled service for in the morning at 8am.February 25, 2015, 8am through February 27, 2015 4:30pm. The initial item noted was the need to replace the air filter. This did not resolve the DEF System error message as was suggested. The folks at Tommy Vaughan Dodge worked tirelessly for the next three days troubleshooting the issue and appeasing me. None of the module errors alerted them to the real issue. It took numerous calls to Chrysler by them and me to get technical support to their personnel with little or no success.I contacted my service manager at Allen Samuels to determine if she had experienced anything similar. She suggested it was the DEF System Pump. Additional diagnostics proved this to be true. Still no success with DEF System pressure through the injector. Turned out this needed to be replaced as well due to the failure of the pump. ONLY after much frustration (mine), the issue is resolved and Im back on the road. Three days later. Loss of work is 30 man-hours at a consulting rate and more frustration than you can imagine.A consumer at the mercy of failed manufacturer procedures. Total cost of repairs was just under $1300.00 (warranty on the DEF System parts had exhausted at 50,000 miles. I had just above 54000). RAM was not willing to help me out with the cost of parts and labor. The pump and injector should have been RECALLED in that nationally, there are 70 of these pumps on back order for RAM. What do the folks do that cant get parts? Lose use of their vehicle or is the DEF System temporarily by-passed, I wonder? So, why the long letter and what do I really want?I want the DEF System module that is programmed to shut the trucks down at 200 miles to be re-programmed such that you get the warning that the system needs service, but does not put me and countless other drivers like me across America in a potentially life threatening situation as a result of Clean Air Act mandates.I have hauled horses across the United States, served as the equine ambulance driver for horses that were on their way to colic surgery (two hours from a venue in Montana) and drive 75 miles one way to work each morning with animals and people at home relying on my safe return for their well-being. My 2013 RAM cost me $65,000.00 (it was my second in a two year period, I purchased my first $55,000.00 RAM in 2011).That all major automobile manufacturers put every single diesel truck owner in America in harms way is unacceptable. How many wrecks are caused because a driver was suddenly shut down to 5mph, or could not get to dealer within 200 miles to address DEF System issues? Why are 70 DEF System pumps on back order? How many are on back order for the other truck manufacturers?In my own case, the Columbus, TX service department had to go to Brenham, TX to get the replacement pump and to La Grange, TX to get the injector. And where I am grateful to their heroic efforts, what if I had been stranded in a far more remote location? With a 40 trailer and 8 horses in tow heading to an international event 3000 miles from my home? What is Dodge going to do for me then? Or FORD, GM, Chevrolet? What if the DEF System had been in place during Hurricanes Katrina or Rita or Ike? Would we have been shutdown on a crowded Freeway attempting to escape harms way? What about the next hurricane season? Emergency vehicles? What if youre in the ambulance thats headed to a hospital some 200 miles away and the DEF System warning occurs. Do you mean to tell me the ambulance will need to be out of service until a service department can find parts?I ask, do you have three days to wait for a situation that was completely avoidable? Im not a bureaucrat; Im just a working person. Like all my friends that own diesel trucks that are in the same situation Im in. Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down.Im all about cleaning up the environment meant even if its with a colorless, odorless product that can kill people and animals if accidentally ingested, and although Ive not tried it, I understand its pretty good at cleaning stains on concrete. But dont leave people stranded because of pre-determined mechanical obsolescence (in excess of 50,000 miles or is it base upon vehicle operational hours?).Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down. Thank you for your time and consideration. This document will be sent to all the major US and European automotive manufacturers and made public via DEF forums and all forms of electronic communications effective immediately including Consumer Report. Once this recall is in place to include the reprogramming of the DEF Module, I will follow-up with a thank you letter to all.
I purchased a used ram 3500 for use on my farm and to pull my camper and ha
I purchased a used ram 3500 for use on my farm and to pull my camper and haul my sxs back in Feb 2016 with 44,000 miles on it. In July 2016 took a trip to Florida and the check engine light came on. Took in when I returned home they reprogrammed the pcm. hence turned off the light. At the end of July 300 miles later I went to Tenn. The light came on again on my return home. 30 miles from home the traction control 4 wheel drive and anti lock brake lights came on. So I scheduled an appointment for the following Friday. Dropped it off at 8 am the 5th of Aug. They have put 4 or 5 parts on it all have had to be ordered.They still have the truck 3 going on 4 weeks later and the part they say it now needs is on national back order until the 6th of Sept. I have tried to get my money back as its holding me up on things I need to do. The dealer says no and Chrysler complaint dept has done nothing but follow up with the dealer occasionally calling me... saying that it doesnt qualify for a buyback. How do you sell vehicles you can keep parts for and how long is too long to have to wait? My patience are done... MY SUGGESTION IS DO NOT BUY A RAM PRODUCT CAUSE THEY DO NOT BACK THEM. Since I work with the public and go above and beyond to keep my customers satisfied, I believe this is very poor customer service.
So I bought a 2013 Ram 1500 last Sept. Its been a year now and I have had n
So I bought a 2013 Ram 1500 last Sept. Its been a year now and I have had nothing but problems. After only owning it a week, it had an air leak in the cab. Next the cruise didnt work properly. Took them 2 visits to the shop to get the leak fixed - cruise to this day still wont work properly. Then it had trouble starting - took it in. Now they tell me it needs new fuel injectors. Took them 4 months to finally get them installed. Only because I called and called! Then my sat. radio stopped working and a few days later my radio just keeps turning on and off!! Also randomly my wipers stopped working. The paint is cracked on 2 spots - whats next? I bought this because Im just starting out a new family and thought by getting new, I could count on no problems. What do I do next... Really want to get out of this truck and into something else!
The new Ram truck is awesome. We love the truck so far. We dont drive that
The new Ram truck is awesome. We love the truck so far. We dont drive that often but the time that we have it performs and drives very well. The cab size is amazingly roomy and very comfortable. We love the smooth ride as well. 5 stars so far.
Cannot get parts for 1997 dodge 3500 van one ton. Chrysler just doesnt make
Cannot get parts for 1997 dodge 3500 van one ton. Chrysler just doesnt make them anymore.
I purchased a New Dodge Ram Ecodiesel pickup in November of 2017. It was on
I purchased a New Dodge Ram Ecodiesel pickup in November of 2017. It was one of the first ones made after the emission updates. The truck will not run properly after it sits overnight in cold temperatures. The dealer has had it in the shop at least 6 times. They tell me that Chrysler is working on a computer update for the problem. I did hire Lemon Lawyer, but they havent helped at all. This is my first and last Chrysler product! I havent seen the truck for almost a month. My dealer did give me an old truck to drive. But, that doesnt seem fair when Im making payments on my new one. I just want some answers and to get rid of this piece of crap. I use my vehicle for my office. I am on the road selling 5 days per week.
Took trip to Calgary. Needed fuel filters. Tried to get service on a Saturd
Took trip to Calgary. Needed fuel filters. Tried to get service on a Saturday. Couldnt get service. Here are some of the things I was told. Bear in mind this is a NEW DODGE DIESEL (OWNED LESS THAN A YEAR): This is our busy season so you will need to book after Wed. We dont have a mechanic in on Saturdays and one of the filters is tricky. It will leak if not done properly. Try Mr Lube. Mr Lube says too new a vehicle, we dont stock these filters (also remember I was told one filter is tricky so why would a dealership suggest Mr Lube). Sorry, we dont have these filters in stock.
Only about $16K miles my 2016 Ram 1500 Ecodiesel 3.0L engine seized. Took i
Only about $16K miles my 2016 Ram 1500 Ecodiesel 3.0L engine seized. Took it to the Dodge dealer, they are blaming me for that. Telling me I put water in the air box and engine seized! They are just trying to avoid the warranty. After researching, found out I am not the only one with the same issue. I guess the oil that was used for these engine causes the engine to seized between 10 to 20K miles. I am getting an Attorney at the moment to get a lawsuit going against Chrysler. Easy win...
I have already stated before about our exhaust filter issues (PDF). Thats b
I have already stated before about our exhaust filter issues (PDF). Thats been a journey. The truck still does not regenerate. Now, I wanted to note how dirty Chrysler plays their role. We were in a gravel drive to discover we needed our 4 wheel drive because they had some good gravel in drive. For us to discover the transfer case was out. Our 2015 5500 truck stayed in the shop for 31 days. I asked for a little help on downtime and Chrysler fights that they even go into my fb page to copy pics and any sayings I had posted to go up against me. Ok, now, were dealing with a shortage in the truck. And also at night LOTS of dampness and moisture gets in the truck. Our things inside even gets wet. We get sick. If you purchase a Dodge vehicle you are stuck with all issues. We never was offered extended warranty. I realize that and Chrysler turned us down. Said it was too late cause we had 65,000 miles on it. You know why they denied extended warranty? Because they know they sold us a lemon. And must I add... They go out of no way to make anything right. We also had problems with the hogshead leaking. That put us out of work for a while also. The transfer case was not replaced the front end. They just replaced gears. Which means later, all the metal that was grinder is going to cause more problems.
Just purchased my truck this month October 25, 2014. Has 670 miles on it an
Just purchased my truck this month October 25, 2014. Has 670 miles on it and started making a noise as I was driving in a wind tunnel. Took my truck in today and was told the fan clutch is bad and needs to be replaced. I shouldnt be having to replace any parts on my truck being I just bought it and its brand new. Spoke to a manager regarding this issue and was told I could not return my truck back to them. Going to speak to another manager on Tuesday and my blood is boiling. Very dissatisfied with Dodge as of now!!!
2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new a
2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new and has been in the shop for 11 days with front end noise and vibration issues that started at 4600 miles. The truck is still at the dealer with no answer how they will fix or when I will get it back. Very disappointed with Manufacture! I would not command purchasing any product from this manufacture.
My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short ti
My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short time I have a check engine light on and code says cat problems. I hope this is not true. Can someone help me?
Apparently, Dodge has no dashboard alert for software that needs updating.
Apparently, Dodge has no dashboard alert for software that needs updating. I stumbled onto the need only when trying to get smogged. The update cost us hundreds at the dealer, and the extension for the smogging also cost money. Had there been a dashboard alert this would not have happened.
I have been a Dodge person for 50 years with both cars and trucks. I brough
I have been a Dodge person for 50 years with both cars and trucks. I brought a 2012 Ram 2500 4wd diesel thinking it would compare to my 97 ram 3500, but it has not. From the start I started having problems and the truck has left me on the side of the road more than once. It start with front drive shaft going out. Manual says to grease the u-joints but the shaft has no inserices to put grease in, this was $500.00 dollars to fix. Next the transmission went out. This was 2.300.00 dollars. Next the front headlights stop working, this was $150.00. Now the hydro-brake-booster has gone out, the bolts that hold brake fluid to the booster (which two) both broke in middle of the bolts. This separated booster letting fluid out losing all brakes. I am still waiting on the part because it was a special order, and the air-conditioner valves in desk is starting to give problems.
I purchased my 2015 Dodge Ram Eco Diesel from a custom build on Dodge websi
I purchased my 2015 Dodge Ram Eco Diesel from a custom build on Dodge website. To date my truck has been in the service shop in excess of over a 100 days. In fact it had to be towed on Thursday due to another problem. Dodge or should I say Chrysler Canada has been zero help. Getting a case manager from Dodge is a complete waste of time. Do NOT buy a Dodge. I rely on my trucks for work as I am in construction - the most unreliable vehicle ever - the service departments are equally terrible especially Harris Dodge. Always multiple visits and they never seem to fix the problems. I am by no means exaggerating by anything other than a Dodge!!!
The truck was purchased used from the second owner, so it has some issues.
The truck was purchased used from the second owner, so it has some issues. Overall though, it is a good truck. It has not had any major mechanical problems, only minor ones. The truck always runs, is very reliable and dependable. Also, the price was right for what we could afford at the time. It was in good shape for the year. The dash was in one piece, which is unusual for a used truck. Normally, the dashes are cracked and broken from the sun and heat. The title was clear. We ended up making a new friend as well. I like that the truck is blue plus it is a basic model. It has manual locks and windows. It is just a good work truck. However, the heater comes on when you press the brake, so it has to be disabled during the summer. Also, before the brakes get warmed up, be careful and slowly press them or you may end up hitting your head on the steering wheel. Once they warm up, they are like normal brakes though. The windshield needs to be replaced because it is cracked as well.
On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dea
On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dealership at 100 Alexandria Pike, in Ft. Thomas, KY in response to not one but two recall announcements. After the dealership repaired the turn signal malfunction, I received a call telling me the lug nuts bloated and not easily coming off. I was then informed it would cost me $159.60 for new lug nuts and replacing. In view of the fact, I was there in response to a Chrysler recall to replace a hub bearing which required removing the wheels. It amazes me the dealer doesnt have a lug wrench to remove the original lug nuts. I discussed this with the service manager to see if this was an unusual occasion. The response was a yes. At that point, I began to suspect this is one of those dealer scam occurrences. I called the Chrysler Dodge Ram Case Management Group in Detroit. After playing telephone tag with a Leslee for week to finally get her to understand which Jeff Wyler dealership in KY and OH I had dealt with, she was very unsure of the next steps. I asked to speak to a manager. I talked to a man who was totally unfamiliar with the case and immediately took the corporate position that the lug nuts are out of warranty. I found that apprehensible. If Chrysler cant make a lug nut that lasts longer than one year, Im not surprised the American auto industry is in big trouble. A very discourteous woman got on the line and echoed the same thing. Just so you know, I currently own two Chrysler products. I also leased a Chrysler 300C about 4 years ago. In net, I have owned three Chrysler products in the past 4 years and was in fact looking at Jeep SUVs at that dealer for my wife. In conclusion, I am very angry about being ripped off by a dealer who doesnt own a usable lug wrench. Even more so, Im angry at a company like Chrysler that is so shortsighted you are willing to lose significant future business rather than correct what I believe is a very poor customer service decision. Unless I receive a full refund of $159.60, I will soon divest myself from the Dodge Stratus and the Ram 1500.
I love my truck, I have the Megacab Longhorn edition and it is extremely co
I love my truck, I have the Megacab Longhorn edition and it is extremely comfortable and beautiful. The Cummins is the best engine for work and has not given me any problems. An excellent truck for work and family.
Had an 03 Ram 1500 QC, never one issue. Not one. We bought an RV to haul be
Had an 03 Ram 1500 QC, never one issue. Not one. We bought an RV to haul behind it and 4.7 V8 struggled a bit, so we bought an 08 RAM 1500 QC with HEMI, much more power. Again NO issues other than the wiper motor being recalled... replaced while still working fine and the NEW one failed. Other than that, great truck. Just bought a new 14 RAM HEMI QC Lone Star nice, modern options, extremely comfortable, 8 speed, 8 inch radio display and 7 inch cluster display. Very nice.Bought a bigger RV (30 footer) pulls great, integrated trailer brake works excellent. Great truck, best I have ever owned. Why am I having such good luck? I am hard on trucks, they are designed to be tough and reliable and mine always are. I have friends who have bought RAMs and they too have great success, so WTH is going on? Love my RAM.
On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. Abo
On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. About 3/10 of a mile before my turn in, the transmission threw itself in 1st gear (from about 45MPH) and the truck completely stalled in the roadway. No gears, transmission would not engage, no power, no go. Had the truck towed to Moss Bros San Bernardino. Moss tells me it will be at least 1 week before they can even LOOK at my vehicle - however it was already towed to the dealer, and as stated before - it was and still is completely inoperable. The following day I receive a call from Moss Bros - stating they THINK a bearing on the input shaft grenades itself through the transmission, and is covered under warranty and theyre going to work on getting a replacement.Fast forward to Friday the 4th I receive a phone call from the dealer and they say they HAVE NOT torn down the transmission case nor done anything to the vehicle. Well how could they have known or hypothesised a bearing went out without even having looked at the vehicle? The following week I receive a phone call from the dealer stating that the transmission will be rebuilt and covered by FCA however, parts are on back order (specifically the valve body). My service writer told me to expect it to be in by the 22nd of November.However, he also mentioned they have brand new transmissions (68RFE) in stock at their local warehouse. However FCA will not authorise a replacement. All while my vehicle has been sitting at the dealership for approx. 2 weeks at this point and I have not been offered a rental vehicle of any sort. So I call FCA Parts escalation and I am told the valve body is on back order and to expect it by the 22nd. November 22 rolls around and I receive a phone call saying that there was an issue with the vendor for the valve body and they are delighted to inform me that the part will arrive the week of the 28th.I explain to FCA parts escalation how this is unacceptable as my work vehicle, revenue generating work vehicle, my fleet vehicle has been out of service for 3 weeks and I cannot do my job with my personal vehicle. I was not offered any kind of rental for my truck being in service for so long either. Parts escalation then assigns me a case manager. Im told to expect a call from the case manager the following day. Never received phone call. The following day I receive a phone call from Felicia in Chrysler Parts escalation and she explains to me that the valve body will be delivered on 12/1/16, however that IS NOT A GUARANTEED DELIVERY DATE AND IS SUBJECT TO FURTHER DELAY. Again, 12/1/16 marks 31 days without my work vehicle.I call my case manager repeatedly only to never receive a callback or even as much as an email. Fast forward to today, 11/28/16. I call my case manager and repeatedly leave voicemails demanding to be called back. After about 4 attempts I get ahold of someone who passes me onto a manager, who then calls my case managers, Irving, directly. Irving explains that Chrysler is not responsible to provide a rental vehicle, nor will they provide a rental vehicle, nor will they compensate for a rental vehicle, nor will they replace the transmission (when the COMPLETE transmission is in stock at the local warehouse) and I will have to wait until the valve body is delivered.I got a complete run-around from him about how FCA is not liable for rentals, nor is the dealership, and nor will they further investigate replacing the transmission with one in the local warehouse to get me back on the road faster. So here I am still without my work truck not being able to do nearly 1/5 of my daily tasks because FCA will not do anything to expedite the repairs on my vehicle. I should also note that the vehicle is currently under the 5 year 100K mileage warranty. FCA corporate has given me nothing but a complete run-around and basically shove it attitude about expediting the repairs on the vehicle or issuing a replacement which would have solved the issue 100% and gotten me back on the road 3 weeks ago.
The top of our 2001 Dodge Ram truck has several places on top of the truck
The top of our 2001 Dodge Ram truck has several places on top of the truck cab where the burgundy color is already faded and the clear coating is peeling away. Soon the spots will be down to bare metal and probably will continue to get worse. We want this problem repaired, at no cost to us, by the Dodge company.
I am a dog trainer. I needed a good, dependable truck for my business. Lots
I am a dog trainer. I needed a good, dependable truck for my business. Lots of my friends have Dodge Rams (different versions) and one has over 400,000 miles on his Diesel. I pull horse trailers. I am on the road a lot and need good transport for dogs and me. So, after much research and recommendations of Dodge Ram, I decided to go that route. When I looked it up under consumer research articles, it was one of the highest recommended trucks on the road.Just last week (October, 2014), my dealership sent me a letter wanting to buy back my truck for a good sum. Stated this was the most popular model and they were in desperate need of them and had a waiting list of people. At that time, I had only $2,000.00 before paying off my Dodge Ram. I opted not to sell my truck to the dealership and trade up. I needed a vehicle that would last me at least 200,000 miles and keep me free of truck payments for at least 5 years. Then I would trade up, or not, depending on how well my truck was holding up. I have always done the proper maintenance on my truck when it was needed. Oil change, fluid changes and checks, tire rotations, new brakes, new tires and babied it, because hey, its a Dodge Ram and will last me at least 10 years or 200,000 miles. Needless to say, that was not to be. On a trip home from Illinois, just across the Indiana line, my truck blew the engine. When the mechanics checked my truck and took the head off, it showed every bit of 100,000 miles. After much discussion and more research, I was told that this particular model, 2008 dodge Ram 1500 had aluminum in the valves and should have had steel. No wonder it fell apart at 6,000 miles out of warranty.The story gets better. Because I lost compression in my truck, I lost almost all control of my brakes and steering. I was in Poseyville, Indiana at the time. It almost cost me a dog grooming parlor, but fortunately I was able to get the truck into the gravel parking lot and stopped. I have called around to see my options and presently I am at $5,000.00 to get a rebuilt engine and have it installed. My truck is at a friends in another state and it cost me $350.00 to have it towed to their house. Towing it back to Kentucky was financially out of the question. My full coverage insurance refunded me $80.00 of this. So, now I am out of a work vehicle and I have no vehicle to drive. That puts me in the position of making the rest of my 2008 Dodge Ram 1500 Truck payments (I owe a whomping $2000.00) and the cost of renting a car until I can save the money to have mine fixed. At that point I will have to sell it or whatever. But I still have to pay my house payment, utilities, office rent space for my business, etc.I am not whining, I am not feeling sorry for myself, so you haters and naysayers keep it to yourself. I am thoroughly pissed that I researched a truck, did my best to make the right choice for my business and now I am out a vehicle. Bottom line; This was not a used truck. It was a brand new, right off the show room floor vehicle, cared for and babied (yes, I can prove it... I have every oil change and filter, etc. ever put on it) because I tried to choose the right vehicle for me. It lasted less than 4 years, and has 106,000 miles on it... and I paid a very hefty price for this piece of junk that was touted as one of the best trucks on the market.Kentucky’s useless Lemon Laws: The Kentucky Lemon Law applies when, during the first year or 12,000 miles (whichever comes first), following delivery of a new vehicle: The dealer has attempted to repair the same problem four (4) or more times, or the vehicle has been out of service for repair at the dealership for a cumulative total of 30 days or more. To qualify for the Lemon Law, the problem must substantially impair the use, value, or safety of the automobile. Vehicles leased after July 15, 1998 are also covered. Kentucky Informal Dispute Resolution System or Arbitration: Kentucky requires manufacturers to provide new vehicle owners with a cost-free informal dispute resolution system. The decision is binding on the manufacturer but not the consumer. You qualify if the dispute happened in the first two (2) years or 25,000 miles (whichever comes first), and you are a Kentucky resident AND you purchased the vehicle in Kentucky.
Went to dealer about tire pressure light for my 2014 Ram 2500. Changed oil,
Went to dealer about tire pressure light for my 2014 Ram 2500. Changed oil, rotated tires while there. Light was back on by the time I got home. Explained to them that it wasnt the tire since the driver side sensor was off, even after they rotated tires. They decided to replace tire anyway. Light was back on less than ten miles from dealer. Went back the fourth time. Now being told it is the RK module? Which is part of the radio (brain) of the truck. This is back ordered, and they have no time line on it. Is there anyone out there that knows the person to complain about this poor customer service.
This is my 2nd RAM pickup, I now have about 110,000 miles on it. Most of it
This is my 2nd RAM pickup, I now have about 110,000 miles on it. Most of it is highway miles as I live approximately 50 miles from work. Still runs great, the ride is still enjoyable and my gas mileage hasnt dropped off at all. Other than some bruises and dents she still looks good. Im planning on buying another one sometime in the near future.
Steering box wore out before 50k miles.. Wasnt sure what the problem was..
Steering box wore out before 50k miles.. Wasnt sure what the problem was.. but when the truck drifted continuously and had to severely correct steering constantly while driving, I figured it was alignment. At 52k I was at the dealership asking for an alignment to be done. They told me an alignment wouldnt help because my steering box is wore out. Wanted me to pay them 2800 dollars to put in new steering box and update the linkage to the heavier duty components. I was told Chrysler knows about these problems but wont fix them. Consumers have to flip the bill. I have a 2008 megacab hemi 4x4 I purchased brand new. Never has it been off roading and only towed short distances with it a few times.
My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issu
My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issue coming in the doors. First dealer said it was my vent visors, still the same after they were removed. They had the truck for 5 days, said it was fixed and ready for pick up. So I took truck for ride, same issue as when it went in. Then the manager said he brought three trucks out and they all have the same wind noise. I told him then they should tell the buyer before they spend 60.000 for a truck that theyre buying a truck that is not very well sealed. Not impressed because I just traded in my 2013 with no wind noise whatsoever with 160.000 kms on it. Nobody wants to help. RAM JUNK, POOR QUALITY VEHICLE. Bumper to bumper warranty ya right. They write reviews that they are as quiet as a luxury car. Thats false advertisement.
I bought a 2015 RAM 1500 EcoDiesel back in April of 2015 from Rydell Dodge
I bought a 2015 RAM 1500 EcoDiesel back in April of 2015 from Rydell Dodge San Fernando Ca., on October 31th, 2015. I took the truck to Rydells Dodge of San Fernando for service (maintenance). After they were done, the service advisor told me did you do something to the coolant fluid? I said no, why? He replied because is a different color, is black and normally it looks green or pink. I said do you need to look into it? Is it safe to drive? He replied is ok, just make an appointment whenever you have time and bring it back.Drove home and curiosity got to me, popped the hood and surprise, it was not a different color only, there was oil in the coolant reservoir tank. Now, Im not a mechanic but a simple dipping my finger into the coolant showed me that it was oil, lots of it. Took it to a closer dealership Hunter Dodge of Lancaster Ca. As soon as their mechanic popped the hood and saw the coolant reservoir tank he declared it not safe to drive. Now, it has been in there ever since and today is Dec. 10th and still no truck back.
2012 dodge Ram 3500 - I had problems with the rear end at 66,000 miles. Too
2012 dodge Ram 3500 - I had problems with the rear end at 66,000 miles. Took to my dealer. They refused warranty due to water damage in the rear end. The truck was only about 9 months old (yes, I drive a lot). They wanted $5,500. I did it for $2,800. One month later, I checked the fluid. It had water in it again. I added 1 foot of hose to the axle vent and ran it over the frame and pointed it at the ground. No more problems the way Dodge had it, any water ran into the axle. BAD DESIGN.
The Dodge Diesel 2500 is a strong powerful truck with exceptional towing ca
The Dodge Diesel 2500 is a strong powerful truck with exceptional towing capability. Reasonable fuel consumption. With routine service and maintenance, this vehicle will last 300,000 miles or more.
I am reviewing this truck first of all because I had a total loss due to fi
I am reviewing this truck first of all because I had a total loss due to fire on a major highway in BC Canada. I had a temperature giving erratic readings prior to at about 99000 km just before drivetrain warranty was about to expire. I took the truck down to Kelowna Dodge and explained this along with other issue I was having with the truck and had all fluids changed. Paid for a diagnostic. Problem found to be a poor sensor so they replaced it but it was not covered under drivetrain warranty. Now Im out $500. I picked the truck up and it immediately had the same problem but no cooling issues.I blew a flex plate at 106000 km and it grenaded stuff near the torque converter and toasted my starter. 1.5 days later and $3500 the Abbotsford Dodge dealership. They noticed the sensor problem but said I should take it to the dealership that fixed it to begin with so as to make sure all in now covered under warranty seeing it was problematic before 100000 km. This dealership was great to deal with. I got the truck back into the Kelowna Dodge dealership and they now found it to be a water pump but covered this under warranty. This lasted one day and the same issue with the erratic coolant temperature problems. I talked to other mechanics and they all said its a head gasket and is a common problem.On the way back from the coast through the mountains the truck overheated and my temperature sensor bottomed out at 90 and stayed there and I pulled over immediately. Checked under the hood but kept everything running to allow the fans to cool things down. I called the service department again at Kelowna Dodge and asked them for their advice and they told me to limp it in if the engine is running good. Everything cooled down but the sensor was toast so I started to limp it back but its 200km through the mountains. No problems with the engine. On a big climb with everything sounding fine and taking my time the truck has smoke coming from underneath the hood on passenger side. As a result even with the attempt of a fire extinguisher we could not put it out and it burnt to the ground.I called the dealership about any recourse knowing this should have been solved and was a direct result of their own misdiagnosis and they said the only recourse is insurance however the loss of my vehicle I use for work is now gone. Essentially too bad so sad. They said Ram wont cover the resultant issue of a truck loss from a cooling problem even though under warranty. This directly affects my insurance and Dodge Ram should cover this and get me a new vehicle. If you plan to use these trucks for serious hauling I would not recommend Kelowna Dodge for service nor purchasing the Ram 3500 dually truck for commercial hauling use via reliability problems.
Just bought my truck two months ago, only made three payments so far and it
Just bought my truck two months ago, only made three payments so far and its the super basic model, no bells, no whistles. When we first took the test drive there was upper ticking (which still happens from time to time upon start-up) in the motor and the salesman said it hasnt been started in a while but would make sure it was fixed. Then the first time I ever switched it into 4wd it made horrible grinding noises. Took it to the beach and almost got stuck cause the 4wd wouldnt engage properly. Took it back to the dealership to have it looked at and they said it was fine, but of course, it will seem fine on flat pavement cause there is no resistance. At that point, I found out about some recalls that were issued, so I asked for that to be looked into, but there were no parts available and one of the recalls. Chrysler didnt even know what they were going to do about it and I was advised to not drive my truck, yet all the 2015 models were pulled off the lot and werent able to be sold for the same recall. So seeing how my truck was deemed unsafe for my family I asked for a different truck. They wouldnt do anything for me not even get me a loaner car till this issue was figured out. The dealership offered to give me a trade in on another truck, but wouldnt give me what I paid for my truck two months ago and also the trade in would raise my monthly payments. This is complete ** in my eyes how I have had nothing but issues with this truck and all I want is a vehicle that is reliable and safe for my family and not a single person will get me a fair deal on a different truck or something. Im paying 35k for a unsafe vehicle. I cannot wait to be done with Chrysler. This is the very first time I have ever bought a vehicle from a dealership and this whole experience has ruined dealerships for me. Thanks for nothing.
2014 Ram 1500. 1000 miles after purchase. Horrible gear hunting between 2/3
2014 Ram 1500. 1000 miles after purchase. Horrible gear hunting between 2/3 - 3/4. Trans bangs at highway speed when you hit gas to pass. Trans sometimes revs with no power. Clunk first time you hit gas after start every time. Vibration in drive shaft felt in gas pedal at 2000rpms every time. Dealer acknowledged the issue with trans the first 2 times. I called Chrysler several times and they finally opened a star case and I went to a different dealer. Chrysler contacted dealer before I got there. Dealer would not let me ride along with tech. Surprise surprise.. Dealer and Chrysler came back and said the truck performs as designed. What a coincidence!!! I even showed them video of the issues. Test drive other Rams of the same year and model. There were nine of these issues as it was when I first bought mine.I guess Chrysler should advertise our vehicles perform horribly after 1000 miles by design. Lemon law process started. Never ever trust this company to honor warranties. They have the longest warranty on trucks because they dont honor it.
Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with th
Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with the truck except AC compressor which began overheating and would not cool. Had to the dealer several times before they finally replaced it. More recently in late August 2015 the Shift Cable broke. Had it towed to the dealer. After 4 or 5 days they checked and agreed it was broken. When asked when it would be repaired I was advised that the part was on back order (over 800) and would not be available until 14 November 2015. Very irritated I accepted the fact that I would not have my truck for a while. I check often for updates and recently told that it would be 9 December 2015 before part would be available.Irritated by the delays I contacted Dodge Customer Service and lodged my complaint. The customer service rep called four days later, apologetic, and advised that the part would not be available until late January 2016 or early February 2016. Dodge has a parts supplier problem since contractors provide them to Dodge. My complaint with this is bad suppliers and bad management. If in August there were already over 800 on back order what is the problem. This is obviously not an aftermarket part or they would be available.
I own a 2014 Ram 1500 Sport. About a month ago while driving down the road
I own a 2014 Ram 1500 Sport. About a month ago while driving down the road the windshield wipers went on on a clear day. When I went to turn them off I realized they were NOT ON!!! About five seconds after that the Service Airbag Soon light came on. Before I could find a place to pull over the driver side air bag deployed. Truck has been with the dealer the entire time, engineer has given go ahead to fix the issue and the truck is still not fixed. NO ONE from Chrysler/Dodge has returned my calls (four so far), dealer says they can only put the shop foreman on my truck but he needs to supervise others so cant commit a full eight hours a day to my truck. Will say they have given me a rental truck to use but I want this resolved.I am particularly frustrated that no one has the decency at Chrysler to return my call. I do not want this truck back. Am going to chase them for a new 2015 Ram 1500. Have contacted a lawyer, the CT Dept. Of Consumer Protection and if this is not resolved to my satisfaction soon I will contact my local news media and inform them of what happened.
We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three di
We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three different dealers to try and find the source of diesel exhaust coming into the cab through the air ducts especially when the heater is on because the air does not recycle. It makes our entire family sick. We are being poisoned by diesel exhaust. Ram claims that no one else has this problem which is obviously a lie. It sounds like Thaddeus of S. Atoms River, NJ has the same problem. We also drove the identical vehicle on the lot and it had the same smell. This is a serious health issue and Ram needs to address it immediately before someone who doesnt have the same sensitivity to smells dies of diesel exhaust poisoning. Look it up on the internet. It is serious. It can cause chest pains up to two days later. Immediate issues include headache, nausea, throat and eye irritation. Please call Dodge Ram and complain if you have a similar problem. Dont let your dealer blow you off. This is serious.
My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck star
My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck started acting up with the cruise control. It would set and show it locked in on cruise. The next day it started working again. I took it to a dealer and they said if no check engine light was on there was nothing they could do. 2 days later I get a engine light and a def warning. The more warnings. I take it in and they look at the truck and say you have a bad sending unit and its on backorder. This is 3 weeks later. They said also keep your def tank full and it will be ok. So I did. Yesterday it went into limp mode and left me going 5 mph in rush hr traffic. I pissed a lot of people off just trying to get off the road. I called the dealer no help, then the 800 # still no help, then I took it to Facebook on Dodges page. Then I got some help. But today is Friday. Im at home with a broken service truck and making no money! They found the part I was told this morning from their supplier. And Im on the top of the list but still no help to me. So I think I will push them a little harder and see what happens. The EPA needs to at least SET THESE TRUCK TO GO 45 MPH THEY CAN CONTROL THE AMOUNT OF THROTTLE SO THEY DONT HAVE BLACK SMOKE COMING OUT. By the way I have 3 Dodges, a car, and 2 trucks.
2006 dodge dually 3500 megacab. I bought new..had all the required book mai
2006 dodge dually 3500 megacab. I bought new..had all the required book maintenance done. The six years I had it I spent $9000 in repairs. Everything from a 700 exhaust system to ball joints to tie rods..Universal joints...the last straw was a bad fuel ejector and bad computer control module. They said 4000 to fix..I would have went for a ford but they had my truck on the racks. I traded for a 2012 Laramie 3500 dually megacab. .12 miles a gallon..my other truck 5.9 got 22 to 23 mpg. Just seen a recall for the front end...thinking about trading for a ford before the headache begins. By the way my 06 only had 113000 when I traded it.
The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but oth
The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but other than that it has been very good. Its mainly just normal wear and tear, especially since its 13 years old. It was a 3500 dually 5.9L and had a gooseneck ball already in the back. Also, it must have been wrecked because the passenger door doesnt seat completely right so if its raining it does drip a little. The center console/seat is different material than the rest of the seats. But it has plenty of room in the cab for all of us. Nice being able to haul things especially our 5th wheel.
2014 Ram 1500 4 x4 - Bought Ram new in March 2014. When it got 700 miles on
2014 Ram 1500 4 x4 - Bought Ram new in March 2014. When it got 700 miles on it, it started smoking really bad on start up. It only does it about every two weeks. Been in shop at dealership 2 times - over a week each time. They have told Chrysler that it is steam, not smoke. I know the difference. Been going on over 3 months now and now in the last 250 miles the oil stick mark has dropped to the ADD mark. Still smokes when it wants to. Can I make them replace it with a new one?
I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership n
I purchased a brand new 2011 Ram 2500 and my serviceman at the dealership noticed severe rust spots while doing an oil change last May. I cannot believe a 5 yr old vehicle would have a problem like that. The dealership said it would cost $1,500.00 to replace because they have to lift the motor to change the pan. I wash my truck regularly. I contacted Ram customer care and they said it is out of warranty and it is because I live in the northeast. If Ram is going to design a vehicle where you have to lift the motor to change the pan, how about using a quality steel that will not rust out in 5 yrs.
We installed both a front and rear bumper replacement on a 2016 Dodge Ram.
We installed both a front and rear bumper replacement on a 2016 Dodge Ram. During the process we removed the sensors in the factory bumpers and reinstalled them in the aftermarket bumpers. The sensors failed to come back on so we sent it to the Dodge dealership for re-calibration. They discovered that six of the sensors had failed. The total bill will be just under $1000. How is it that these sensors are so sensitive that they cannot stand such a simple process as removal and re-installation? If these sensors are really this sensitive, they must be a faulty design and should be recalled.
2012 Ram 3500. Had this truck 2 1/2 years. Its had the high mount stop ligh
2012 Ram 3500. Had this truck 2 1/2 years. Its had the high mount stop light replaced 3xs to correct a water leak. Not confident its fixed, only seems to last a few months. Had radio updated 3xs before replacing to fix the nav system. The major issue is that when I slow or come to a stop I get diesel exhaust fumes coming from the vents. I have complained to the dealer about 4xs about this, they can never find anything. Last trip in last week they smelled the exhaust and replaced the EGR. Picked up truck Saturday, drove it Monday and same issue. Started a case with Chrysler. They called back and asked what is my expected outcome? Really told them take the truck and give me my money back, just dont think they know how to correct the issue and its to the point no one will ride in the truck. This is nasty, not to mention a health hazard. This is my 1st & last Chrysler product Ill ever buy.
Diesel engine blown out at 65K. Bought the DODGE RAM 1500 brand new in 2016
Diesel engine blown out at 65K. Bought the DODGE RAM 1500 brand new in 2016. Thought the Diesel engine would give us great long-term service - after all we have Dodge trucks as old as 2003 on the road for our contracting company. We do NOT do heavy loads nor towing, they are Quad cabs basically light hauling & crew taxi. Regular service and only 1 previous issue with mass air sensor $800 of that at dealership. The other morning, truck started normal, drive 5 miles to fuel up. Tried to start after fueling, big noise and that was it. Engine blown. Now waiting 6 days to see what they are going to do. 35,000 miles left on factory warranty and they are leaving us with no truck and guessing...
Mileage improves with driving over time, as an average customer the dealers
Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out
Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere of
Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasnt that deep. But through diagnoses it was somehow determined that it was my fault that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Ohh... No. I asked at very least they cover the $250.00 deductible. That wasnt going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst customer service ever!! Chrysler will never get another penny of my hard earned money. Lifelong customer gone!!
On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership
On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership in Marlow Heights, MD. Two months after having the vehicle, I began to have electrical problems where the left turn signal would not work. I took it to the dealership three times and they could not get it to work so I was offered to purchase a new Dodge Dart in May of 2013, and the Dodge dealership paid off the first vehicle. Well, it has been a little over a year and I have begun to have problems and I am afraid to even drive the vehicle now for safety reasons. In June of 2014, my vehicle would not start. I had to get a jump and from that time, I needed a jump every time I started the vehicle. I took it to the dealership and they worked on the vehicle for about a week. In mid-July of 2014, I took my car on a road trip and while out of state, my car would not start again and this is after I was told I received a brand new battery. I was afraid that I would not make it home and had to get a jump from a stranger while out of town just to make it home. Now, every time I want to head out, I am afraid that my car will not start and I just dont feel safe. I can be out in the evening and not be able to make it home; I should not feel this way having a one-year old vehicle. A few days later, the entire car reset on its own as well, all the radio stations that were pre-set were set back to factory as well as the clock; I am sure this is not normal. I took the vehicle to the dealership and they worked on it for four days and said they could not find anything wrong with my vehicle and sent me home with another problem: a damaged vehicle frame, bent rocker panel and the paint is now chipping. I have spoken with the customer service multiple times about many of these issues and I dont think they are listening. I work full-time so I cannot drive back and forth to the dealership; I cannot afford to continue to take off or be tardy for work. Today, August 4, 2014, I took the vehicle into the service center at the dealership because I have the day off. They refused to work on my vehicle without charging me stating that I could have ran over a pot-hole, I explained theres no pot-hole that I know of that I could have run over that will cause the frame of my car to point outwards.Overall, I am now stuck with a vehicle that I do not feel safe driving because I never know if it will start or when the next problem when arise and as a customer of Dodge, I do not feel respected as they damaged my vehicle and have not offered to even fix it even though they damaged it. I do not want another Dodge Dart as I feel unsafe and it should be re-called.
Bought the 2105 Ram Long Horn 2015 new 52,000.00. Had 4 recalls on it, not
Bought the 2105 Ram Long Horn 2015 new 52,000.00. Had 4 recalls on it, not counting this last problem which I will describe. While the vehicle was under warranty the vehicle locked up in the rear up position. Could not change it. Dealer finally changed out the pump motor in December of 2017. This is October of 2018 and the vehicle is doing the same thing. When the new pump was put in I was told the parts and labor were covered for 2 years. What they failed to tell me was once the original warranty expired, that pump and the labor are no longer covered. So the new pump they put in 10 months ago is now going to cost me over 2,000.00 and the truck has 34,000 miles on it. Well, I am now going to buy a Chevy truck, and I pray my wifes 2018 Dodge Challenger holds up. Chrysler has stuck it to this customer for the last time!!! Do not buy a Dodge truck with that inferior air suspension. The 2019 Dodge Ram has a recall on the rear end before you leave the sales floor, so you are now warned about this junk manufacturer and their junk product!
I bought my 2006 Dodge Ram 1500 5.7 in 2010. Truck had close to 60,000 mile
I bought my 2006 Dodge Ram 1500 5.7 in 2010. Truck had close to 60,000 miles when I bought it. Now granted yes this was a used vehicle and you have to expect to run into problems. However what would come to happen over the next five years was completely ridiculous. After having the truck for 6 months my shift solenoid went out. No big deal covered under warranty. After the repair and 2 months later I had major rear end problems. Still no big deal, warranty covered it and my rear end was rebuilt. Almost all new guts for the rear end differential were replaced. 3 days after the repair I noticed that there was too much slack in the rear-end. When taking off you could hear the rear end engaging and very hard. When shifting gears it was haunting. I took it back to Dodge and they informed me then the warranty was no longer valid and that there was no way their mechanic made a mistake. I had to have a vehicle. So a week after my visit to Dodge as I was driving down the road the gears in the rear end finally had enough. The rear-end locked up and the gears crumbled causing the drive shaft to fall completely out and onto the road. I had to pay for a new rear end rebuild at a different shop that was not affiliated with Dodge. Since then I have had other issues. I have replaced both front hubs. I have had to have the right side manifold fixed. And most recently I replaced a CV axle. While replacing the CV axle I found the shaft within the CV axle was snapped in half. I only use for wheel drive when needed and I keep the maintenance on my truck very well. I operate the 4-wheel drive regular to keep the parts moving and make sure its working. I am now looking at a completely new front end differential. I am very dissatisfied with Dodges service. I am a military member due to move this week and now I have no vehicle and a wife and two daughters. I dont expect anything to be done about this truck and its issues being that its almost 10 years old but take my advice - do not buy a Dodge. I am not the only one that has had problems. They are complete money pits especially once your warranty runs out and Dodge does not want to take responsibility for mistakes that were made at the factory and by supposed certified Dodge mechanics thereafter.
I purchased a 2006 Dodge Ram Quad cab (3/4 ton diesel pickup). I wanted a g
I purchased a 2006 Dodge Ram Quad cab (3/4 ton diesel pickup). I wanted a good pulling pickup that would get better gas mileage than my gas pickup. It did not happen. When I asked the service guy, he said it needed a break-in. Why did my niece get almost 30 miles to the gallon on her diesel with a load and an automatic while I get 9 miles to the gallon with a load and a manual shift? Did I get the shaft?
Purchased 2011 Ram truck with Uconnect. The GPS dont have any data without
Purchased 2011 Ram truck with Uconnect. The GPS dont have any data without an update. Why would the original data be removed when the truck changes owners?
Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix
Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix pulling issues and loud pop in front suspension after being just weeks old. Final fixed. Now in 2015 I have had 4 sets of sway bar end links installed, new ball joints, control arm parts, tie rod ends, etc. THE TRUCK HAS ONLY 47,000 miles, the entire front suspension was shot at 38,000 miles. This is a 2-wheel drive, never wrecked, well-cared for California truck. Dodge claims no recalls of problem on this model or year. Dodge seems to play dumb on issues that have been present since purchase. Now for the 2015 (wife insisted on another Dodge) this is a very expensive fully loaded 4x4. All the bells and whistles (her truck) bought on a Friday. On Sunday noticed a 3x1 section of paint on door edge peeling. Returned to dealer and was told I had damaged the paint. Spent months working with Dodge corp. trying to get fixed. Finally after being told they would not fix because they deemed it damage not defect I ended up paying $1,100 to have repaired at an auto body shop who took pics, wrote statement that its a defect, sent all to Dodge and was denied again. DODGE WARRANTY IS A JOKE. We will never buy a Chrysler product again.
1400 miles and noticed pull, steering wheel off center, tires cupping 2nd,
1400 miles and noticed pull, steering wheel off center, tires cupping 2nd, center and 3rd rib, wobble left had curves, had to wait 10 days for appointment, so I parked it. Told it was normal tire wear for a dually. No problem found. They set tone. What about steering wheel and pull? Also, this is important: I had been to 2 dealerships and they didnt know the proper tire pressure required. They will put too low pressure in fronts and create an excuse for outside tire wear. I showed them the specs on door pillar. Had to call for authorization for offset ball joint. Service Mgr. told me he heard they had a problem with rotated right axle when it was welded. Uh oh. I called Customer Service FBA. They called me before I picked up truck, wanted to know if I wanted to go to Arbitration? I told them I had worked for Dodge 25 years ago and knew I had to give them 3 wishes, wish they could fix it. Oh. And, I hadnt been called to tell me the truck was done! I was offered road hazard/lifetime balance and rotate from national chain for $160. I took it after 4th rotation and balance 2 unconventional rotation dismounting fronts from rim and swapping by 7900 miles 4th trip to service and 2 rotates and balances from them! At this point Ive been escalated to another acronym for customer service. I provided tire tread wear patterns to service for cupping in ribs, contacted Nexen tire, sent pictures, they concur that its mechanical. I had sent them pictures of bowed right front spring, too.1 service order I questioned the ride height, Right front 1 lower than left, left rear 2 higher than right. Within tolerance after calling tech support. Did you measure and document your findings? No, they took my word for it. Tech rep came and looked at it. Service wrote it up that I was concern about outer tire wear, returning to me my handwritten concerns - nowhere does it say outer cupping in ribs. I even attached a drawing asking about the tolerance of a bowed spring. Contacted General Mgr. of dealership about my complaints not being represented to Chrysler correctly, showed him a picture of the spring. Thats bent he said. I told him his service department has had it in here and they say, cant duplicate it or thats normal for a dually. G.M. would get involved. Spring and 2 tires just arrived.While the tech advisor was there they drove a new truck to compare with mine. The route I discovered would replicate my complaint: accelerator ramp entering highway with a seam in asphalt from here to here on interstate (left sweeping curve, 40 to 80 miles per hour) Wobbles like a hub or a spindle problem yet this has an axle. They drove the same they said. They pointed out which one, I had driven it to see if I was interested in taking the $5000 over trade value in a previous offer. It had 90 lbs in front tire and was a solid, tight front end. Just like mine when it was new. I measured that trucks ride height - this one is even across. I noticed the slightest wear of feathering across tread. Asked them to get the keys, humor me. Found on TPMS #90 on left front #70 on right front. You just demonstrated you could make a new truck feel just like mine. Such a look I got.Make sure service documents exactly what your complaint(s) are. I now will add, it feels like rt front tire is severe underinflated. I contacted selling dealer in another state and was directed to a larger seller of this type of truck. They havent seen many of these but have been successful replacing axle housing, about $4k to warranty. A whole lot less than Ill be out if I went arbitration since I was told this is all theyll do for me. I wont have to wait long after spring replacement to verify fix, 1 more shot at customer service to get axle housing replaced, or I sue. I think I have enough info to verify its their problem and not the customers lack of rotation.
On my 5th dodge vehicle. Never had any problems with any of them. I have a
On my 5th dodge vehicle. Never had any problems with any of them. I have a 2014 dodge ram crew 4 by 4 big horn hemi now just hit 10k miles. Good mpg for a big motor. Can even feel the 4000 pound being pulled by it. Great in the snow. Great truck and I still can do the regular maintenance myself.
I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and
I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and had to have it lined up and dealership had to replace one front tire. Second truck the dealership paid to get it lined up a month after we purchased it. We had it lined up again 6 months later. So now this truck has the two front tires wearing out on the outer thread at about 20,000 miles and 5 months after the last line up. The first truck we purchased has 26,000 miles on it and the front passenger tire (the one replaced a yr ago is wearing out on the outer edge as well. Dealership does not know why this is happening. They say because we did not rotate the tires every 5000 miles (we would have to do this in between oil changes). Then they said it was because we drive around too many curves. (What the heck.) They want to put these tires on the back inside duels so DOT can ding us on bald tires. They said the back tires are worn a little because of over inflation and we never put air in them since we purchased the truck. They cannot tell us why the tires on these trucks are wearing so now we have to purchase new tires every 20,000 miles or less?? Oh and the first truck has to have ball joints replaced. They do not want to do anything to help and they said the Big Wigs at Dodge says they have no reason to believe that there has been enough issues with these trucks to warrant them doing anything about it. GOOD old USA auto manufacturers. I thought our Ford trucks were a headache but these suck.
So far great truck with diesel. Only draw back so far is the DEF system. It
So far great truck with diesel. Only draw back so far is the DEF system. It cost $800 to have the system flushed saying it was contaminated. Was very careful all the time. Truck only has 16,000 miles on it.
My Dodge Ram had 500000 miles on it when I got rid of it. No disappointment
My Dodge Ram had 500000 miles on it when I got rid of it. No disappointments. I never replaced 1 injector, normal wear and tear. It went through brakes. Other than that, it was a great truck. All truck makers have little quirks, lights that burn out, front and back. Some switches, electrical.
My new Ram 1500 started having a burnt oil smell coming through the vents a
My new Ram 1500 started having a burnt oil smell coming through the vents at about 400 miles. It is worse when sitting still or at an idle. Been to local dealer with no luck. I was told there is no issue, its a new truck. Opened up a case with Chrysler and my case worker told me that dealer advised him I should take it back to original dealer. Original dealer could find nothing. Changed the oil, first change at the dealer. Same issue once I got back home and came to a stop. It was bad enough that the burnt oil smell released into the air of my 2.5 car garage. An half hour later my entire garage smelled like burnt oil.
Bought Ram 1500 Ecodiesel Laramie three years ago and absolutely no issues.
Bought Ram 1500 Ecodiesel Laramie three years ago and absolutely no issues. Great vehicle; tows a large bass fishing boat up hills with ease. Excellent fuel mileage. Smoother ride than most sedans and other SUVS I have traveled in. Great sound system.
Purchased the truck brand new off the lot. We’ve had 4 recalls on it and
Purchased the truck brand new off the lot. We’ve had 4 recalls on it and it has barely 6,000 miles on it. Had no idea until after I purchased that they also have the lowest resale value. I found out only by trying to trade it in on another vehicle.
I purchased a 2006 Dodge Ram 2500 in 08. When I went to hook up an RV which
I purchased a 2006 Dodge Ram 2500 in 08. When I went to hook up an RV which had been changed from bumper to bed because it was a 5th wheel, my right tail signal light quit working. I had wiring checked, bulbs and all checked out ok. I took to shop and found that fuse box had shorted out computer. So instead of blowing the fuse it shorted everything out, it was replaced and all worked well. Well, last summer my air conditioner went out. Again instead of just blowing fuse the computer shorted out again. Same shop, same story. I replaced it and all worked well. Now last week my air conditioner failed to cool, it is in the shop and Im hoping the fuse box has not shorted out again. The dealer told me it was a wire harness problem the first time I didnt hear from them the second time. Just wondering if this is a common problem. Paying 600 dollars for a new board is not my idea of a good product. Can someone help me?
I purchased a new Dodge Ram 4500. I have had it just under 1 year and it ha
I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!
The dodge 1500 front cab is designed perfect. Every control you need it at
The dodge 1500 front cab is designed perfect. Every control you need it at your fingertips. Nothing there takes your eyes off the road. The room at the back of quad cab is good, is enough space for a 6 foot tall person. Both front and back seats are very comfortable.
Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No on
Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No one seems to be able to help or have any knowledge of this problem.
2012 Ram ST 4x4 Hemi: Love this truck. All I hear is in 2.5 million trucks
2012 Ram ST 4x4 Hemi: Love this truck. All I hear is in 2.5 million trucks sold over past 5 years is a few problems from people who bought used trucks. Yes I had things fixed under warranty. This truck drives great and has excellent power. I feel your pain. I drive in 4wd all the time. Long road trips are a delight. 125k miles now. Bottom line the trucks are not made to last forever. Dont beat them up... too much.
We bought a 3500 Dodge Ram diesel truck with 22,000. We purchased an extend
We bought a 3500 Dodge Ram diesel truck with 22,000. We purchased an extended warranty for six years or 100,000 miles. Chrysler is refusing to honor the warranty.
The 1994 through 1997 Dodge Rams with the V10 engine had an ignition contro
The 1994 through 1997 Dodge Rams with the V10 engine had an ignition control module that selected the proper ignition coil. About 2002, Dodge discontinued this part (#56027978). As a result, when this part fails, the engine will only run on 6 cylinders and since there are no replacements, the truck is unrepairable. In my case, I have a truck with only 112,000 miles on it and it is only good for salvage. Retail value on this truck is about $8500 if it were running right, and I will have to eat the loss as the dealer wont even take it as a trade-in.
My 2018 Ram Power Wagon has 56,000 miles already, and has not had any issue
My 2018 Ram Power Wagon has 56,000 miles already, and has not had any issues. While I have driven all Japanese in the past, Jeep and Ram are paying attention to the real customers and making far more interesting products. This makes it hard to compromise and buy a lesser vehicle. Having the most off road capable full size truck in the world is fantastic. The lsd rear diff is perfect for roads. Lock both diffs and disconnect sway bar and good luck getting stuck. The winch, way more handy then you think. The de-rated towing capacity is absurd, and it will squat less and handle more than most heavy duty trucks. The interior, and the small details the Japanese used to think about round out these trucks. Keep up the good work, and keep improving reliability and I will be back for another Power Wagon and a Gladiator to replace our Four Runner.
We purchased a new Dodge Ram 1500, Big Horn Edition, complete towing packag
We purchased a new Dodge Ram 1500, Big Horn Edition, complete towing package/navigation. It has been in the dealer shop, quite a few times, more than any vehicle I have ever owned, navigation issues, tires worn out in 15,000 miles, can’t even roll down our back passenger windows without having your eardrums broken, the noise is horrendous, they say it fine, don’t roll down window. First time we opened rear window on cab, wouldn’t close, got everything in cab wet, they finally replaced cable after the third time at dealer, and I let “Everyone” in the dealership know of my disdain for my new truck. I have ticking issues now in my engine, they say its fine, its not!!! Then they checked my in cab filter during oil change, and they broke my filter box, I found pieces on floor after the oil change, they didn’t tell me, I went right back in with pieces in my hand, and they said, We will have to pull the whole dash out to fix/ replace it! I still am furious about this, I duct taped it all. Paint is so thin, I have chips in paint all over front, and sides!!! I had a 2009 Dodge Ram, with the 360 cu in in it, had 320,000 miles on it, only repair was a intake gasket and transmission valve replaced... NEW Is Not Better... Paid over $55,000 for a piece of junk, will never own another Dodge Ram again, I am done with bad trucks, bad service... Very frustrated.
We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since
We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since purchasing this truck, we have had the navigation system think it was in the USA as a default and system was reset in Feb. and had further issues with roads missing and thinking the default was again USA which was reset again in April. We were on a trip in Aug. and the navigation then would not recognize anything other than major interstates, including lakes or rivers... Everything seemed to be gone. Roads that were there for 50 years missing. That trip took me almost 4 hrs out of the way because it did not know the roads or see them. We had just returned the truck again for the third time with similar issues with Nav to Courtesy Chrysler Calgary, the dealer we purchased the truck from, and this time told they could not do anything as the system had all the latest updates and we need to go online to Navtech and tell them our problems and they may provide answers to our issues. This is basically dumping us, the owner, with the problem with a $4000 Navigation system that will not function properly and us to try to resolve. This truck only has 18,000 KM on it. Funny thing, I was about to purchase another truck or SUV this weekend and it will not be a Chrysler product and when my 2009 Chrysler 300C is ready to go, it will not be replaced by a Chrysler product because of the poor customer service I had to experience with this truck. By the way, I called the Chrysler hot line only to be told they could not help... LOL. I purchase a new vehicle roughly every two to four years times two... Lots of money losses for someone not to mention my 5 kids asking me what to buy or any people we know...and we know more than one.
Overall the truck is a good truck, has lots of features. I would recommend
Overall the truck is a good truck, has lots of features. I would recommend a test drive and purchase. Just like all vehicles now days, are overpriced, by being over inflation. The big screen on the dash is the biggest in the industry. Truck seems to be solidly built. Lots of electronics for a pleasant drive. The power of the diesel is a great asset with the four wheel drive.
I purchased this Dodge Ram 1500 late in 2015. Regularly serviced, 13000 mil
I purchased this Dodge Ram 1500 late in 2015. Regularly serviced, 13000 miles. New condition. Was driving it at low speed when it stalled. I pulled off the road and noticed flames, called 911 until the fire company arrived. My vehicle was engulfed in flames. I darn near popped the hood. Glad I did not. Anyone have pending lawsuits against Dodge Ram? I have seen several posts about an alternator problem that leads to fires but perhaps they are hushing things up. Any similar experiences and recommendations? I have owned 3 Dodge Rams and purchased 5 Chrysler products.
On March 22, 2015 I did my paperwork to lease a Ram 1500. I had been drivin
On March 22, 2015 I did my paperwork to lease a Ram 1500. I had been driving it for the last week and ended up driving about 300 miles. I have had some issues with the truck from the radio, to the wheel sensors, to hub bearings, to paint work. I dealt with it for almost a year, and saw it was truck month again. I decided to go in and trade my vehicle and see what If I could get something different. The dealer asked me when I wrecked my truck. Told them I never wrecked my truck. CarFax is showing that on 2/3/14 the vehicle was involved in a front and rear impact accident. Very minor damages reported. So then my investigating skills got the best of me. With the dealers help, I have received the invoice, build date, transportation drop off date, PDI report etc. I found all this stuff about my truck at the beginning of March of 2015. Contacted CarFax and they confirmed that the vehicle was in an accident in Michigan on 2/3/14. So looking at the dealer invoice, it was invoiced on 2/10/14. Accident occurred before the dealer invoice. No dealer trade was involved. Shipped directly to the dealer. The transportation company dropped off the truck on 3/10/14. Exactly one month after the dealer invoice, and there were NO damages to the truck. I have the transportation copy of drop off and signatures on the sheet. The dealership was also able to provide me with the build sheet and it to was in a KZOB status. This was interesting because it has limited definitions on the sheet, but one stuck out was damage. The truck then was Pdid at the dealership on 3/12/14 with 12 miles on it. Then I started looking at the truck and drove it for a week and leased it on 3/22/14. Chrysler customer service told me it was just a scratch on the truck and that is why there is a CarFax incident. I said that there is a scratch on the truck and now its reported to CarFax? What? If it was a scratch wouldnt it have been fixed and sent out? Why would they report it to CarFax? Who is covering what up? Today on 5/11/15, I am getting nowhere with Chrysler/Ram/Fiat. Everyone wants to pass the buck and point fingers to the dealership. Now I am waiting to see if the district manager for Chrysler Great Lakes region can do something. I have had a discussion with him, after learning about the CarFax report, and he said.... it happens with transportation damage. I can understand transportation damage occurring, but you would never think that when buying/leasing a brand new vehicle that it would have already been wrecked. The value of my truck isnt as much as one with a one owner, good serviced, good CarFax vehicle. But it is ok to deceive the dealer and the public/buyer.
My 2008 Dodge Ram 1500 was parked in the street after a 5 mile round trip a
My 2008 Dodge Ram 1500 was parked in the street after a 5 mile round trip and caught fire. Insurance paid for it but there seem to be many Dodge Rams catching fire for no apparent reason. There is an attorney involved at the CarGurus Dodge Ram forum.
I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 act
I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 actual miles. Took it to our dodge dealer (Christophers Dodge) and upon running the computer was told that there was probable a clogged exhaust line and/or valves not working. Upon taking the truck in a week later was informed by Christophers Dodge that we had a completely plugged EGR Cooler and it would cost around $3200.00 to fix. This has been a problematic part with Chrysler and if replaced during the 5 year 100,000 miles warranty it would be paid for. Well since our vehicle falls out of the 5 year warranty period they would only reduce the cost of the labor. Even though the vehicle only has 17,000 miles and looks like it came off the showroom. We were informed we were not loyal customers since we had not done our oil changes there. So we ended up paying 2600.00 for the repair and in my opinion will never purchase another Chrysler product since they do not back their vehicles.
I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I
I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I took it to an authorized factory warranty service center for mopar. They have told me that I need either a rebuild or new transmission. I opted to get the new transmission from Chrysler/Mopar. I sent an email to Chrysler.com. I explained that I have less that 65,000 miles on the truck and that I had to pay $4,000. I received a call from Sabrina; she said that my truck was still under warranty, and she would investigate.Chrysler will not pay for my transmission since I did not go to an authorized Chrysler service center, and they did not do the work. I explained that the transmission alone is under warranty, and it is a Mopar part. The service center I took it to is an authorized factory warranty service center for Mopar. Sabrina said that since Chryler did not do the diagnostic or service on it, they cant reimburse me. I have explained that I am asking for a reimbursement for the transmission and not for the labor, installation or diagnostic.
2014 Ram 3500 with 49k, we are on our 2nd set of tires due to wear on the o
2014 Ram 3500 with 49k, we are on our 2nd set of tires due to wear on the outer edges. Had the truck in the dealer multiple times and everything is within specs to them. If youre in the market for a new Ram 3500 this will give you something to consider when making your decision.
Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for tra
Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I dont pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they cant build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.
Dodge has been trending upwards for the past 10 years. I think they put a g
Dodge has been trending upwards for the past 10 years. I think they put a great deal of processing and planning to make a very dependable product. I have had a Dodge Ram for more than 10 years and I’m sure I will be loyal to this brand.
Dodge Ram 1500 2014 6cyl 4x4 purchased new. I had two problems with this tr
Dodge Ram 1500 2014 6cyl 4x4 purchased new. I had two problems with this truck. 1. Cruse control didnt work all the time. 2. Driver side electric window and door lock controller had to be replaced. These were the only problems I had. The transmission started acting up. Not shifting smoothly and lagging. This started after 80,000 accumulated miles. On the positive side this truck was a joy to drive. Easy to handle. Tracked straight and true in all weather conditions. Comfortable cabin that was quiet with an excellent stock stereo sound system. The electronics were easy to use, especially the blue tooth phone system. I drove this truck for a total of 5 years.
2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pe
2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pedal makes a popping noise when you push it down or let it up. Ive now tried on 3 different times to get that fixed. This last time I was told they could not duplicate the problem. What a sorry excuse. The second time I was in their garage they could hear it and sprayed the brake pedal with some kind of lubricant that lasted for approximately 2 weeks, then the squeak came right back! There is a problem with the CD player, it skips towards the end of the CD songs - it rattles, and if you hit a bump, it ejects the playing CD. The mechanic claimed he could not duplicate this problem as well.So I asked Micheal (one of the service order writers) to get in the truck with me and I put in a CD less than a month old and showed him how it starts skipping towards the end of the CD. He claimed he heard it skipping, which of course it was. I am so tired of these people thinking I will just go away and live with the problems my new truck has... I guess! Ive had the truck 6 months and it has a little over 8,000 miles on it. These 2 problems I have with the truck since the first day I drove it home. At this point in time, I no longer want them to fix the CD player. I want a brand new one! I dont think they know how to fix it since the problem is still there 6 months later! I sure hope you can help me.
2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light woul
2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light would be on and off. As of November 2012, the engine will not start. It has been to 3 dealers with no conclusion of the problem. The computer has been changed along with other items. Chrysler now claims that the engine is out of warranty because of bad fuel. Not to mention, the last dealer who had it left the motor disassembled and pieces missing. I highly recommend anyone going for a Chrysler or Dodge product to seriously reconsider. This vehicle is costing me tons of money with my business, and personal costs such as attorney fees, tow bills, rentals, and loss of work.
We have a 2004 Dodge 2500 in EXCELLENT condition. Driver side bed has ruste
We have a 2004 Dodge 2500 in EXCELLENT condition. Driver side bed has rusted out over the rear wheel. Two separate body shops have refused to repair the rust citing bad metal or primer for that specific year. Recommendation is to replace the entire skin, cost approximate $2000 not including labor and paint. Any help??
The truck is an excellent version this year. Lots of room and very comforta
The truck is an excellent version this year. Lots of room and very comfortable. The interior is well designed and easy to operate the instrument panels. The handling of the Ram is a bit tough because of the rear of the truck being so light but Ive added weight by placing blocks in the bed and covering them easily as not to be seen. The price of the truck is a bit costly. With gas prices rising they should bring the price down. Otherwise the performance and durability are worth the money. I would recommend this truck to all. Go and check it out. You will not be disappointed.
2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish
2016 Truck, lasted 990 miles and transmission failed. Rebuild, now sluggish and dangerously slow to move off the line. Smells of burning every time it is driven. Told by Dodge Techs this is normal for the truck. Terrible quality, terrible after care. Service Manager said We are not going to pay for a new transmission, this is good enough. This is our third Dodge, and our last...
Love the truck but hated the dealership. The only reason our new RAM receiv
Love the truck but hated the dealership. The only reason our new RAM received a 4 out of 5 is the electronics. Most manufacturers include the electronics for free and Doge makes you pay either a monthly or yearly fee.
At the point of sale no copies of bill of sale or installment loan contract
At the point of sale no copies of bill of sale or installment loan contract was given to me the buyer. Then when I tried to cancel after 3 days of no receipts they made out and deposited my 3 checks for the down payment. I DID not get any paperwork till June and had to call police to get it. Then they would not give my trade back and cancel deal. Then when I got the paperwork it was shrunk photocopies, not the hard copies I signed in. This is a 10-25k fine. So the loan was 30074.00 after paying in 17000 in cash for 4 years I still owe 29500.00. And the truck is worth 12000. This crime was committed on 4/09/13. And no one has ever helped me in this fraud and check writing fraud. So far they ducked every bullet. Im 71 and the payment is 657 monthly on a 15.8 loan. Where do I find relief. I was sick for 5 years. Im a vet that has been held hostage. Help please.
I purchased my Ram truck, new in September of 2021. Within a few months of
I purchased my Ram truck, new in September of 2021. Within a few months of owning it and just under 7,000 miles I started having vibration/drivability issues. My truck has been in the shop for the same issue approximately 9 times in the past year. I started a claim with Stellantis (Owns FCA) towards the beginning of December 2021 after several weeks of waiting I received an offer to buy back my defective truck.The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan. I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). I countered with $5,000 and the CDI code to which they accepted. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot.I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harms way from a potential failure.I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. It is absolutely absurd to me that a company would not stand behind their brand in this case. How a company can expect a customer to continue driving and paying for a defective vehicle, take a loss on the buy back of their defective product, or accept a cash and keep option with a CDI code that cannot be immediately used to help a family get into a safe vehicle is absurd! The fact that Stellantis is okay with this vehicle remaining in service with the safety and drivability issues it has is extremely disheartening.
I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my
I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my retirement. I purchased the Diesel so it would last a long time. The motor failed three times in 20,700 miles. The state of North Carolina titled it as a Lemon. DO NOT PURCHASE THIS TRUCK. In addition Chrysler Customer Service lied to me on three (3) occasions, so do not trust them to make good on what they tell you. The old Chrysler is dead and the new owner Fiat is not to be trusted. Sell your Chrysler stock. The product appears to be a good price, the actual cost can not be calculated, I lost over $7,000 dollars over a 30 day period while I lived on the side of the road.

