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Ram Automobile Model 2021 Ram ProMaster
2021 Ram ProMaster
The 2021 Ram ProMaster is a cargo van designed for commercial use, known for its versatility and efficient design. Here are some key features and specifications for the 2021 Ram ProMaster:
Engine Options:
The 2021 Ram ProMaster is typically available with a 3.6-liter Pentastar V6 engine.
The engine is paired with a six-speed automatic transmission.
Cargo Space:
The ProMaster is known for its spacious cargo area, making it suitable for various commercial applications.
The cargo area is designed to be easily configurable to accommodate different types of cargo and upfitting options.
Front-Wheel Drive:
Unlike many other cargo vans in its class, the Ram ProMaster features a front-wheel-drive configuration. This design contributes to a lower load floor for easier access to the cargo area.
Payload Capacity:
The ProMaster is designed to handle significant payload capacities, making it suitable for transporting goods and equipment.
Upfitting Options:
The cargo area is often upfitted to meet the specific needs of businesses, with options for shelving, partitions, and other customization features.
Technology and Safety:
The ProMaster may come equipped with various technology features, including a touchscreen infotainment system, navigation, and connectivity options.
Safety features may include airbags, stability control, and available driver assistance features.
Model Configurations:
The 2021 Ram ProMaster is available in different configurations, including cargo van models and cutaway models suitable for upfitting for specific commercial purposes.
Warranty:
The vehicle typically comes with a manufacturer's warranty covering specific components for a certain duration. Details can be found in the owner's manual or by contacting a Ram dealership.
For the most accurate and up-to-date information on the 2021 Ram ProMaster, including specific features, configurations, and pricing, it is recommended to check with a local Ram dealership or visit the official Ram Trucks website. The specifications and features can vary based on the trim level and options selected.
Manufacturer: Ram
MODEL: 2021 Ram ProMaster
MSRP: $36090.00 USD
Related Error Code Pages:
Ram Automobile Error Codes,
Related Troubleshooting Pages:
Ram Automobile Troubleshooting,
Related Repair Pages:
Ram Automobile Repairs,
Related Parts Pages:
Ram Automobile Parts,
Ram Automobile Model 2021 Ram ProMaster
Love Dodge Ram. Love the color and the height. Really Tall. Bigger than most vehicles on the road. The dogs and the children love it as well. I also have to fight my husband to drive it day to day. May get another one of the Rams when it is time to upgrade. A newer one would have been great. There seems to be more of them just like mine on the road no matter where I go. Also, wish I would have bought it in black. Think my daughter will try to take it from me. I also dont like the Interior. The interior should be black. Lacks upgraded equipment as well. Would like a better stereo. Lastly, hard to read the speedometer during the day.
I have a big investment in this 2000 Dodge 3500 van because it is converted to a motor home by a Canadian company called RoadTrek. In the last year, my computer (ECM) has been replaced 5 times. The replacement ECM is under warranty, but the mechanics seem to be just replacing the computer until the warranty runs out, without being able to find the root of the problem. I continue to get false OBD-II reports of emission control problems and low idle controller problems, with accompanying cutting out and low idle roughness.
I was driving my 2013 Ram 2500 with under 10,000 miles and it shut down to what seemed like one cylinder running, with an awful knocking noise. Was towed to the dealer. Ended up having a broken valve spring, 2 bent pushrods, and 2 lifters had to be changed. Rather than change the engine, they said there was no internal engine damage and would fix it. With the noise it made Im shocked theres no other internal damage. They fixed it and sent me on my way.A month later I change the oil and it was full of metal flakes. I guess when they diagnose for internal damage they do not look at the oil. I cant understand that. I called about the issue and they said I should not be doing my own maintenance and theres no proof that there was any metal in the oil because I changed it. How else would I have found this out? They have no idea where the metal could have came from but theres enough to make golf ball sized ball. Told me I was covered by the engine warranty and they would do nothing further to the truck and still deny theres internal engine damage. So I will continue to drive it circulating metal. They didnt even want it back to flush it out.A month later the check engine light is on so I have the code read with a reader at Auto Zone. Theres something wrong with the oil pump. Instead of replacing the engine they are going to keep making me bring it back, an hour away, to keep repairing it until the warranty is over. This engine should have been replaced, not band-aided. My $46,000 truck has rebuilt engine, more internal damage that they will not acknowledge, and only has 11,000 miles on it. Chrysler does not stand by their products and has no interest in making it right. Just wanted to warn others about what happens with Chrysler products when theres an issue.
My overall experience with my 2010 Dodge Ram 2500 4x4 Mega Cab is a nightmare! From day one, the truck had a wobble and still does. mind you not this truck was new and now has 30k miles. It has gone through 3 steering boxes, 2 tie-rods, rear end replaced 2 times, 6 radios, windows have scratches all the way down (poor design), u-joints, 5 sets of tires, ball-joints linkage.I havent gotten anywhere, except stress. I suffer from lupus and all this stress is killing me. I am doing lemon law. Chrysler doesnt want to buy it back. Go figure. They dont want it either. (lol) Never again will I buy a Dodge product.
2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine bay area. Also lifters rattle like an old Ford truck I used to own. Took it in and was told it was normal. Not happy but what.
2003 3500 automatic 4x4. The transmission on any giving moment when you put it in Drive will engage third gear only, and at times it works perfect. I have been asked by mechanics to change the neutral safety sensor, speed sensor to no avail. I need a solution quick.
In late June my vehicle was in a car accident. The vehicle went in to our local Auto Nation Collision Center for repair in Winter Garden, Fl. Unfortunately they have not been able to complete my repair due to the extreme back order on the part. I own a 2007 Dodge Ram Laramie and the clockspring has been on back order since at least July. Chrysler has only been able to give me a release date they acquired from my repair shop. I called them to submit a complaint and their method of verifying the information was calling my repair shop. I felt that by calling the direct manufacturer Mopar Chrysler they would provide me with a solution. Instead they cannot confirm when parts are going to be available since there are so many request ahead of me, 186 to be exact. They further explained there could be a wait for over 18 months. Until then I have no vehicle, and it is my burden to carry because there was a repair needed where a part is not available. I asked for rental car options and they declined any type of remediation. I understand that we are responsible for repairs as a consumer, but when there is not even an option to complete a repair what am I left to do? Its been 6 months, and now I am definitely out of patience. I am extremely disappointed in Chrysler Ram at this time. I have been a loyal customer with 4 vehicles purchased from the brand in the past 10 years. Not what I expected from a national US automotive company.
Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!
I owned a 98 Dodge Ram right off the showroom floor and before I gave it to my son, it only had two major issues. One was a recall for towing package, they had to weld an extra piece of metal to the trailer hitch. The other issue was, I am assuming the same as most other people that owned that year with the Dashboards that fell apart.I currently own a 2011 Cummins Turbo Diesel, that had the left tie rod recall, took the truck into my local dealership, oh and I bought from a privately owned dealership about 200 miles from where I live. The dealership I took it to for the recall didnt ask any questions or anything about doing the work. I bought this truck in July of this year and have already put over 5K miles on it and shes running like a dream.In my opinion, if you bought your truck for something other than work, then you bought the wrong thing. These are work trucks, built to be USED!!!! If you bought it for the NAV or the Phone or fancy Radio, then maybe you should have looked into buying something else for that price, like a Benz, BMW, Audi or Volvo. Just my opinion. Oh the 98, when I gave it to my son 9 months ago, had over 120K miles on it. The Cummins I traded my Challenger for and only paid 23K for it. Just because these vehicles have all that fancy stuff on them doesnt make them not be a Truck!
I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truck has been serviced religiously. I purchased the vehicle because Cummins has a stellar reputation. Or so I thought. As soon as the warranty expired, the engine computer motherboard failed. The cost was $3,000.00 and it took three trips to the dealer to completely install the motherboard correctly. Hey, things happen, correct? Recently, I have had a consistent engine light on. At 70,000 miles, I took the vehicle in for service. After a diagnosis, the code of P2262 was the most prevalent code and it signifies a turbo failure. Replacement cost is $4,901.00. I called Dodge to express my concern and they refused to stand behind their product.While I have researched blogs and forums for a reasonable solution, at the end of the day, I have a Cummins diesel engine, with two major failures, before the vehicle turns 70,250 miles. This is an inferior product with an inferior organization (Chrysler-Dodge) standing behind it. Run, dont walk, away from FCA (Fiat Chrysler).
My husband bought this hunk of junk about a week ago & it is the most uncomfortable, ugliest, worst made vehicle I have ever been in. Including being a teenager with old used bombs. It has already been stuck in park, handles horribly, & my back has not stopped hurting since I got in it. I drove it a couple of hours, have been out of it 6 hrs & still in pain. No lumbar support, power seats, heated seats, not even a CD player. Cheap plastic interior & cloth seats that don’t clean. No insulation you can hear every other vehicle motor on the road, & its transmission sounds like an ambulance whining. It needs to go over a cliff. No amenities at all just a big bright screen for the radio which gives you a headache. Needless to say it sounds terrible. Not worth $400. Will get rid of it right away.
Bought my RAM December 2013. First week had water on floors, leak. Bertarra ignored me, said it was winter. Started going to another dealership. They found third brake light leaking. At 30000 miles needed front brakes, still had over half of original pad left. Chrysler corp would not cover premature wear. Now 2000 miles later same problem. Very unhappy with truck. I go out of my way to tell even strangers about my experience. These are not the only issues either... Hemi is week, truck shifts constantly, when in four cylinder mode the truck shudders, wont hold a gear on hills, very poor quality interior... I could go on.
Dodge Ram 1500 SLT is a great truck! Very good value for the price. I recommend the one with a v8 (Hemi or not). The truck has given zero abnormal maintenance over the years. The only things Ive replaced have been tires, brakes, battery and belt.
I purchased a used 2004 Dodge Ram 1500. Right after I did, it had a shake and grinding noise in the front end, so I took it in. They never put it on the lift; they just drove it and said there was nothing. I took it the next day to Dunn Tire. They found 2 tires with broken belts, so I had all 4 replaced. I told Fox Chrysler Dodge and they did nothing and said they couldnt hear the noise. Also, when I bought the truck before, as we were making the deal, there was a rust area on the driver side box wheel. Well, they told me they put new metal in as requested but it has started bubble rusting through. I have all the receipts from the 2 wheel bearings; I had to replace the tires, plus the rear end was leaking when they had it in once - I pointed that out and they never fixed it. I have the receipts from that also. I went to the Better Business site and filed a complaint (also the state DMV). I need help. These crooked dealers need to be stopped.
A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.
On the 20th of June 2013, I took a trip to West Virginia for a family emergency (597 miles one way). I fought my truck the entire way. Whenever I came up on a bridge with an expansion joint, I just held on for the ride and wait for the wobble to cease. My truck is a 2011 Ram 3500 DRW with the Cummins VIN # **. When I left, I had 12,200 miles on it. The truck now has 13,321 miles on it. This is also causing excessive wear on the front tires. When I left West Virginia to come home on the 23rd, my front tire pressure was 70 psi. I stopped at the halfway point at a rest area after experiencing a bad death wobble. I checked the front tire pressure. It was at 75 psi (higher due to heat). I dropped the air pressure down to 65 psi in hopes to ease the death wobble. Back on the road again, it seemed to help a little. The wobble was still there, but not as serious. After another hour or so on the road, the wobble came back, and I stopped again and checked tires. Front was at 68 psi. I dropped it down to 60 psi and started driving again. This time the pressure did not help the death wobble, and thank God for traffic in the city. I was forced to drive under 20 mph through the city.I made it to the Interstate 495 (LIE), started off in heavy traffic, moving about 20 mph. Traffic started clear around exit 35-36, then I hit a bump with the right front tire and all hell broke loose. I was doing 40 mph at this time. The truck front end started to violently shake and then the rear started to bounce. I was in the center lane when this happened with traffic on all sides. I applied the brakes and tried to steer to the right. The truck continued to go straight and then started to go sideways to the left. Once my speed dropped below 5 mph is when I regained control of my truck and then pulled off at exit 37. I turned around, got on the northbound side and stopped at a Gulf gas station and called roadside assistance. This is the 23rd of June, and 45 miles away from home. I hit a bump/pothole and the truck started shaking violently. The truck went sideways in the road. This time was the worst. I was sideways in the road, in heavy traffic on the Long Island Expressway. This incident was terrifying and almost caused a serious accident. Are they (Chrysler/Ram) waiting for someone to die?I called Chrysler Roadside Assistance and they would only tow my vehicle to one of their locations, not my dealer or my house. They named a few, and since I am not from this area, I choose the one they listed in Hempstead, NY because I knew where Hempstead was. The dealer was Garden City Jeep. On 24 June 2013, I called Garden City to check on my truck. They did not look at it today. On 25 June 2013, I called Garden City to check on my truck. Service rep said mechanic took truck for test drive and everything was okay. Service rep said they will look at the front end once their lift is available. I have been without my truck since the 23rd of June 2013. I called the dealer today and he made a comment that they do not normally work on heavy duty trucks but started reviewing the problem. He made the statement that When I bottomed out, I never said that... I said no, my truck had the Death Wobble, and explained to him that I never said that I bottomed out. It is going on day 4, still without truck, and now the dealer is talking about taking it to another dealer. The reason for this is my truck will not fit on their lift. This is an ongoing problem with the Ram Trucks. Are you waiting for someone to die in an accident? I am a heart patient and you came close to having a death on your hands. This has shaken me up so much that I do not want to drive the truck home. What would have happened if I was towing my camper? Here are some of my issues: First, my truck was taken to a Chrysler Dealer that does not work on Heavy Duty Trucks. Tow truck that was set up by Chrysler Road Assistance had to swap trucks when he found out it was a 3,500 dually. This caused a delay on his arrival. Service manager said mechanic test-drove and found nothing wrong. Service manager said they checked the front end and everything looked okay. Service manager said my truck would not fit on their lift. So how did they check my truck out?On June 26, 2013 at 1400H, I called Ram Customer Asst. and spoke with Christa. She is going to have my truck taken to a dealer that is capable of working on the heavy duty trucks. I asked if she could take it back to Port Jeff. She will call me back and let me know. On June 26, 2013 at 1715H, I checked home answering machine; message from Christa (Ram Assist) said they were taking my truck to Westbury. They refused to take it back to Port Jeff where I purchased the truck. June 27, 2013 at 0800H, this is day four (4) without my truck. Chrysler Assistance originally towed my truck to a dealer that was not equipped to work on my truck. Now, I have to start over again with a new service rep. My opinion is Ram is collecting all the information with respect to the years/models, and then they will post a recall, or in my case, fix it quietly when the truck goes to the shop for the wobble. At 0930H, I tracked down the truck. It is located at Westbury Jeep Dodge. No service advisor as of now.At 0935H, service rep left a message on my home phone, not cell phone. At 1130H, I spoke with the service rep. (Lenny). He wanted to review/go over why the truck is there. He said that I bottomed out. I corrected him right away and told him the other place said the same, and that I dont know where that came from. I told him that I had the Death Wobble. He said Oh, okay, and no more questions were asked. After we talked for a few minutes, he said here is the issue... They only have one (1) mechanic authorized to work on the Cummins chassis and he has 4-5 Sprinter Vans ahead of me. I asked, How long? and he said maybe 1-2 weeks, depends on what the Vans are in for. Lenny the service rep said he would get back to me this evening or tomorrow evening with an update.At 1730H, message was left on home answering machine by the Chrysler caseworker. I returned his call, but had no luck. It went to his voicemail. On June 28, 2013 at 0752H, day 5 and no truck, and no call from Westbury Chrysler Jeep. Just to be clear, this is not Westburys fault and I am not upset with them. Lenny is working with me as best as possible. At 1130H, I went home for lunch, checked answering machine and had no messages. I called Ram Asst. and left a voicemail with Gus. Gus returned my call 10 minutes later. He stated that the dealer knows what the problem is, but are not complete with troubleshooting. Gus said he will get back to me today, and if not today then not later than Tuesday of next week. I went searching on the internet and found out that the 2011 Power Wagon had the same issue. I wonder if they have the same front end. If not, what then is in common?July 1, 2013, no truck and no word from the dealer or Ram (Gus). At 1705H, I checked home answering machine. Lenny from Westbury left message stating that the steering stabilizer was the cause. They placed one on order, should be there on the 2nd (from my previous experience, the steering stabilizer is a shock absorber mounted horizontally and is usually installed in older vehicles to prevent the wobble of loose/sloppy steering issues). Hope it works. I know these trucks come stock from the factory with the stabilizer installed. Why? On July 2nd, 2013 at 1700H, I checked home voicemail. Lenny from Westbury left message. While listening to the message, Lenny called again and I spoke to him. He said, Good news and bad news. Mechanic was test driving truck after oil change and heard a clunking sound left front. Lenny said the mechanic will put the truck on the lift once it is available again. Truck will probably be done on the 3rd of July around noontime.July 3rd, 2013 at 0730H, ten days without my truck, and it is still not repaired. According to the service rep., the problem was the steering stabilizer. I have swapped out stabilizers on other trucks/jeeps in the past. This is a bolt-on item that should take less than 1 hour to replace. What took so long to repair my truck? Why did the dealer not have stock on a common part? Why was my truck towed to a shop that was not certified/capable to work on my truck? Why has RAM not corrected this issue with a re-call? Why did I pay over $58,000 for a truck and have to put up with this type of service? I am a betting man. I will bet that when I pick up my truck (when it is finally repaired), the fuel tank will be on empty, the inside will be dirty, and the truck was not washed.At 1130H-1215H, no message from the dealer on my truck. No message from Gus at Ram Services. Dealer is not open on the 4th of July, so hopefully my truck will be ready on the 5th of July. At 1730H, I arrived home, listened to voicemail. Truck is ready to pick up. Too late in the day to pick up, so I decided to wait until the next open business day (5th of July). July 8th, 2013 0630H not a good day on July 5th. I arrived at Westbury Jeep/Chrysler around 9:00-9:30. I asked the cashier who I see about picking up my truck. She asked who my service rep is. I said Lenny (one of 5 reps). She went in the back, brought out some paperwork and said that I owed them $111 for the oil change. I paid the amount due. She then said to give my paperwork to one of the valets outside and they would bring my truck around. To give you an idea of this place, it takes up 1 block, cars/trucks are double-parked in the street, tightly packed in the yard. The valet brought my truck around and that is when I noticed the right rear bumper. There is a nice dent/paint missing. The dent is very recent. I instructed the valet to go and get my service rep (who I have never met). Lenny came out and looked at my truck. I voiced my opinion of what I thought and Lenny went inside to get his boss. Lennys boss came out, looked at it, went inside grabbed my vehicle delivery receipt and noticed that there were no dings/dents in that area, just on the tailgate which I knew about. I asked them what they were going to do about this. Their response was to come back when the body shop was open, drop off my truck for a few days, let them fix what they messed up. My wife asked if we can get a loaner car. The answer was no. My truck has been locked up by Chrysler for 12 days. The dealer replaced the steering stabilizer and dented my rear bumper.On the way home, my truck would still shimmy/wobble when I would hit a bump. Not as severe as before, but there is still an issue there. The new stabilizer dampens the problem, not fix the problem. This is probably why the stabilizer went bad at only 12,000 miles. I want my new truck fixed correctly. Once I got home, rolled down the window, stood outside the truck with the engine running, and started turning the steering wheel quickly to the left and right (just enough to move the front tires) and you can notice a jerky/sloppy motion on the tire. I am not a very happy person. I am very unhappy with Chrysler, Westbury Jeep, Lenny (Service rep). I am going to wait until Gus (Chrysler worked) shows up, then I will give him a call and say hi.At 0700H, when I picked up my truck, it had over 50 miles on it (a lot of test drives?) from when it was towed away, it was dirty inside and out, fuel tank below 1/4 tank, the old oil change sticker from the previous oil change. I crawled under the truck to see if they did in fact change the oil. Even the oil drain plug was dirty/oily from them removing the drain plug. Come on, wipe the drain plug off when you re-install the plug. This is basic mechanic stuff. HOW MANY TIMES HAVE I CHANGED!? Your dealers are worried about one thing. MONEY. Not the customer. This is one of two dealers that Chrysler would tow my truck to... 1st place Garden City could not fix the problem. 2nd place only replaced a steering stabilizer and dented my truck. Problem not fixed.My truck is the Ram 3500 Dually Long Horn and looked very nice before going to one of your dealers. Just over 13,000 miles, right rear dent, and a loose front end. This truck looks and rides like a truck that has over 100,000 miles on it. NOT GOOD. At 0810H, I called Gus (caseworker), no answer, left voicemail/message and for him to call me on my cell. At 0911H, no call back from anyone. I tried sending Sergio an email... not sure of email address. At 1200H, while I was at home for lunch, I looked at my front tires. One would have assumed when Westbury Jeep was troubleshooting my truck, they would have inflated the tires to 70psi. I checked them at lunchtime and they were down to 58 psi.At 1230H, back from lunch. NO message or any calls from Chrysler. At 1315H, emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 1604H, no word from anyone at Chrysler. The service manager at Westbury Jeep called and left a voicemail on the home phone and he said he was glad/appreciated my business, and just wanted to thank me for being a loyal customer. (This is a case of the left hand not talking to the right hand.) On July 9, 2013 at 0645H, no word from Chrysler. On the way to work, the truck started the wobble again. Not as severe. When it starts, it seems like it goes back towards the center of the chassis. Its like the chassis is flexing/twisting.At 0700H, follow up emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 0813H, I called Gus at Chrysler and left another voicemail for him to call me back. At 0813H, I signed up on the Cummins forum. Very interesting and a lot of issues with the Death Wobble. At 1055H, after another call (800-763-8422) to Chrysler and one more attempt to speak with Gus (**), I finally spoke to Christa, explained the situation to her and she was able to connect me to Gus. Gus stated that my original case has been forwarded to another department and will be assigned a new caseworker. I asked for their phone number, but Gus did not have it, and said I would have the phone number once someone called me back. Now, I wait until another caseworker calls me.
I had an accident in my 2014 3500 Ram Dually. When getting an estimate they found the truck had been damaged previously & repaired. My truck is brand new. I went to Bluebonnet and asked why it wasnt disclosed to me since it was over $500 worth of damage & wanted compensation for selling me a damaged truck. They denied responsibility.
Dodge Ram has been my dream truck for years. I finally was in a financially sound enough situation I could afford one, brand new, off the lot. I researched for one in my price range with most of the features I wanted within my price range. I decided on a 2022 Ram 1500 quad cab. 7 miles on it when I went to the dealership. I was so excited when they handed me those keys after I signed the papers! I drove off the lot Saturday evening, took my wife to dinner, drove the truck to work on Sunday. I started the truck and the check engine light came on. The dealership was closed on Sunday so I took it back Monday. They told me it was a cylinder 4 misfire due to an injector being stuck in the open position so they replaced it. I got the truck back Tuesday. I drove to the grocery store and home.Wednesday, I got up and went to run an errand. I started the truck and the check engine light was on once again. I took it back to the dealership. Its now Tuesday and I havent seen my truck since I dropped it off. I reached out to Chrysler multiple times, reached out to the dealership who said they were waiting for Chrysler, Chrysler said they were sending a tech out which they have yet to do because they were waiting to hear from the dealership. It has just been a complete disaster at this point of back and forth and I am making payments on a truck Im not even able to drive. The customer service Ive received from both ends is less than acceptable and I would not recommend purchasing a vehicle from Chrysler nor will I be doing this again.
My radio on my 2012 Ram hasnt worked right for a couple months. Sometimes it will come on but most of the time it wont. It only affects the AM and FM, CD player working and serious radio work. Of course Dodge wont back their products up. Very disappointed, will buy something different next time.
When buying a vehicle normally buy to use not to always to be in the shop for repairs and waiting on parts or recalls. Frustration part is Ram dont care. If they would have developed a good vehicle from the start the EcoDiesel owners would not have this problem. Have tried to get Ram to buy back or supplement rebate on a gas truck with no success. Buyers beware of Rams EcoDiesels. If buying a truck to have at home think twice.
I am a dog trainer. I needed a good, dependable truck for my business. Lots of my friends have Dodge Rams (different versions) and one has over 400,000 miles on his Diesel. I pull horse trailers. I am on the road a lot and need good transport for dogs and me. So, after much research and recommendations of Dodge Ram, I decided to go that route. When I looked it up under consumer research articles, it was one of the highest recommended trucks on the road.Just last week (October, 2014), my dealership sent me a letter wanting to buy back my truck for a good sum. Stated this was the most popular model and they were in desperate need of them and had a waiting list of people. At that time, I had only $2,000.00 before paying off my Dodge Ram. I opted not to sell my truck to the dealership and trade up. I needed a vehicle that would last me at least 200,000 miles and keep me free of truck payments for at least 5 years. Then I would trade up, or not, depending on how well my truck was holding up. I have always done the proper maintenance on my truck when it was needed. Oil change, fluid changes and checks, tire rotations, new brakes, new tires and babied it, because hey, its a Dodge Ram and will last me at least 10 years or 200,000 miles. Needless to say, that was not to be. On a trip home from Illinois, just across the Indiana line, my truck blew the engine. When the mechanics checked my truck and took the head off, it showed every bit of 100,000 miles. After much discussion and more research, I was told that this particular model, 2008 dodge Ram 1500 had aluminum in the valves and should have had steel. No wonder it fell apart at 6,000 miles out of warranty.The story gets better. Because I lost compression in my truck, I lost almost all control of my brakes and steering. I was in Poseyville, Indiana at the time. It almost cost me a dog grooming parlor, but fortunately I was able to get the truck into the gravel parking lot and stopped. I have called around to see my options and presently I am at $5,000.00 to get a rebuilt engine and have it installed. My truck is at a friends in another state and it cost me $350.00 to have it towed to their house. Towing it back to Kentucky was financially out of the question. My full coverage insurance refunded me $80.00 of this. So, now I am out of a work vehicle and I have no vehicle to drive. That puts me in the position of making the rest of my 2008 Dodge Ram 1500 Truck payments (I owe a whomping $2000.00) and the cost of renting a car until I can save the money to have mine fixed. At that point I will have to sell it or whatever. But I still have to pay my house payment, utilities, office rent space for my business, etc.I am not whining, I am not feeling sorry for myself, so you haters and naysayers keep it to yourself. I am thoroughly pissed that I researched a truck, did my best to make the right choice for my business and now I am out a vehicle. Bottom line; This was not a used truck. It was a brand new, right off the show room floor vehicle, cared for and babied (yes, I can prove it... I have every oil change and filter, etc. ever put on it) because I tried to choose the right vehicle for me. It lasted less than 4 years, and has 106,000 miles on it... and I paid a very hefty price for this piece of junk that was touted as one of the best trucks on the market.Kentucky’s useless Lemon Laws: The Kentucky Lemon Law applies when, during the first year or 12,000 miles (whichever comes first), following delivery of a new vehicle: The dealer has attempted to repair the same problem four (4) or more times, or the vehicle has been out of service for repair at the dealership for a cumulative total of 30 days or more. To qualify for the Lemon Law, the problem must substantially impair the use, value, or safety of the automobile. Vehicles leased after July 15, 1998 are also covered. Kentucky Informal Dispute Resolution System or Arbitration: Kentucky requires manufacturers to provide new vehicle owners with a cost-free informal dispute resolution system. The decision is binding on the manufacturer but not the consumer. You qualify if the dispute happened in the first two (2) years or 25,000 miles (whichever comes first), and you are a Kentucky resident AND you purchased the vehicle in Kentucky.
Where do I start?! We purchased a 2007 Dodge Ram 1500 new off the lot, after trading in our Dodge mini-van purchased new in 2004. Financing was really easy through Chrysler Finance. This was the only positive thing in all of our experience with this truck. The first year, we had problems with the gas cap light coming on, then the engine light. We had regular maintenance because we needed to have a reliable truck for our outfitting business. Within the next year, one day, the truck wouldnt even start. We found out that the anti-theft sensor in the steering column wouldnt accept our key. Again, we needed a new sensor; this was one of many to follow. We had to replace the radiator several times, have it flushed because the heater wouldnt work. The air-conditioning hasnt worked for 3 years now. The computer has been eating up all our money, and the dealer refused to change it when it was still under warranty. A sensor for the windshield washer fluid has been on for 2 years; the engine light is still on and now after the truck is finally paid off, the anti-theft device needs to be replaced again. I forgot to mention that the rear end, after the first year, started slipping. I could go on but I think a person reading this gets the message. Yes, there are a lot of kilometers on this vehicle since 2007, but it has been a very stressful experience and journey. I am sorry to say but through all of the trouble with this Dodge Ram, we had to rely on a 1997 Ford F150. Never again will we buy a Dodge.
Dodge Ram pickup. I want to start by saying this is all my personal opinion, take it or leave it, I just wanted to share my experience for anybody that is considering purchasing a diamer chrysler product. I have purchased over 179K personally of Dodge, Chrysler Jeep products, (this is not including the interest paid for financing) and I am truly upset over the lack of customer service for loyal customers as evidenced by the below correspondence from the corporation customer service. I also require fleet vehicles in my business, and have not included the dollars spent for dodge products (Trucks and Vans) in the totals.I would like to warn anyone considering a Dodge, Chrysler, or Jeep product to do your homework and remember the old adage of you get what you pay for and the mantra that I am sure that the executives of the corporation have posted on their desks: PT Barnum: there is a sucker born every minute! My fleet vehicles over the last 25 years have included all makes and models, the dodge trucks have the worst record for duration of any of the other brands we have purchased. Generally we have to retire the Chrysler products at less than 100K miles, due to major failures or repeated minor failures. I made the decision to retire a RAM 1500 at only 30K due to repeated failures, a/c, sensors, rear end, etc. although these items were all covered under warranty, in the service industry, lost time is lost money, not to mention the transportation to the dealership, and all of the other associated direct cost. We traded it in on a Ford, it now has over 250K on it and is still running strong. With only the standard wear items being replaced, tires, belts, brakes, etc. I purchased the dodge vehicles personally due to the lower initial cost and the body styles and physical appearance. SUCKER!! I write this to warn anyone that is considering a product from this company that you can either pay now, or pay later.
First of all Dodge Ram offer the most sporty truck out there. Its in a class by itself, other trucks look square. I love that theres different models to choose from to fit your needs. They have the most towing power and the most horsepower. I love the quad cab which can carry six persons and not to mention the style which brings class to there vehicles. The quality you get for the price which some vehicles fall short. Plus theyre long lasting, I own an 2003 and its still running and people are still complimenting me on how it looks. Dodge Ram for life!
Ram Country Dodge in Del Rio, TX, I had an appointment for the recall on the 2011 Dodge 3500. I was told it would take 2 hours. I left it at noon, went to pick it up at 6 pm because after several calls, it still wasnt finished mainly because they havent even started on it. Finally, after speaking to the owner, I was told they would have it done in 30 minutes.Several weeks later, the truck died while I was driving it. It was towed to Crenwelge Motors in Fredricksburg, TX where we were told after 5 days of being there, that the recall had never been done and that the fuel pump in the tank was not working. The day the truck was picked up and driven about 45 miles back to Mason, TX, it was still having some sort of problem. So on the 7th of August, it was taken to All American Chrysler in San Angelo, TX. It is still there and we were told that there are 7 errors coming up on the computer. We are not happy at all with the fact that we have a brand new truck and the problems and the runaround we have gotten. Our daughter drives that truck and is in college and needs it. I would like someone to get in touch with me immediately.
We bought the truck in May of 2016. We have had Nothing But Problems! It is currently back in the shop to have the cams and lifters replaced on the side that didnt get replaced just a few months ago! We have had electrical problems, cruise control problems, sensor problems. Thankfully we paid the 3800.00 for the extended warranty! I would strongly suggest doing your homework prior to purchasing a Dodge Ram! I will definitely NOT purchase another one!
2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pedal makes a popping noise when you push it down or let it up. Ive now tried on 3 different times to get that fixed. This last time I was told they could not duplicate the problem. What a sorry excuse. The second time I was in their garage they could hear it and sprayed the brake pedal with some kind of lubricant that lasted for approximately 2 weeks, then the squeak came right back! There is a problem with the CD player, it skips towards the end of the CD songs - it rattles, and if you hit a bump, it ejects the playing CD. The mechanic claimed he could not duplicate this problem as well.So I asked Micheal (one of the service order writers) to get in the truck with me and I put in a CD less than a month old and showed him how it starts skipping towards the end of the CD. He claimed he heard it skipping, which of course it was. I am so tired of these people thinking I will just go away and live with the problems my new truck has... I guess! Ive had the truck 6 months and it has a little over 8,000 miles on it. These 2 problems I have with the truck since the first day I drove it home. At this point in time, I no longer want them to fix the CD player. I want a brand new one! I dont think they know how to fix it since the problem is still there 6 months later! I sure hope you can help me.
The truck is great but we cant seem to solve the problem of the radio. We were without the truck for three days. The radio problem was supposedly fixed by giving us a new radio. 50 miles later we are experiencing the exact same problem! HELP!
I bought my 2017 Ram 2500 6.4 2/12 months ago. The truck when purchased had 11 miles in it. The day after I purchased the truck I started in driveway and noticed a puff of blue smoke. Went a couple days and noticed it 75% of the time. Called dealer with 200 miles on truck and they said to call them back at 500. It was just breaking in. I called them back at 500 and they said to give it until 1000 miles. At about 1500 miles I made them give me an appointment. It was over 2 quarts low on oil. They saw the smoke and topped it off. Now they have me doing an oil consumption test? Every 500 miles I have to go to dealer and they check it and top it off!It is averaging between a half a quart to 3/4 of a quart each time. They claim it is protocol that I have to do this up until 7500 miles! That nothing can be done until the break-in period but monitor it! This is insane! I have to drive to dealer every 500 miles. The truck is going to burn over 5 quarts before its first oil change! The warranty people on phone said this is normal protocol! Soooo over $40,000 on new truck, 5 quarts of oil per oil change and people coming up to me constantly telling me my brand new truck sure was smoking when I started it up (extremely embarrassing). Lesson learned.
I bought my 2006 Dodge Ram 1500 5.7 in 2010. Truck had close to 60,000 miles when I bought it. Now granted yes this was a used vehicle and you have to expect to run into problems. However what would come to happen over the next five years was completely ridiculous. After having the truck for 6 months my shift solenoid went out. No big deal covered under warranty. After the repair and 2 months later I had major rear end problems. Still no big deal, warranty covered it and my rear end was rebuilt. Almost all new guts for the rear end differential were replaced. 3 days after the repair I noticed that there was too much slack in the rear-end. When taking off you could hear the rear end engaging and very hard. When shifting gears it was haunting. I took it back to Dodge and they informed me then the warranty was no longer valid and that there was no way their mechanic made a mistake. I had to have a vehicle. So a week after my visit to Dodge as I was driving down the road the gears in the rear end finally had enough. The rear-end locked up and the gears crumbled causing the drive shaft to fall completely out and onto the road. I had to pay for a new rear end rebuild at a different shop that was not affiliated with Dodge. Since then I have had other issues. I have replaced both front hubs. I have had to have the right side manifold fixed. And most recently I replaced a CV axle. While replacing the CV axle I found the shaft within the CV axle was snapped in half. I only use for wheel drive when needed and I keep the maintenance on my truck very well. I operate the 4-wheel drive regular to keep the parts moving and make sure its working. I am now looking at a completely new front end differential. I am very dissatisfied with Dodges service. I am a military member due to move this week and now I have no vehicle and a wife and two daughters. I dont expect anything to be done about this truck and its issues being that its almost 10 years old but take my advice - do not buy a Dodge. I am not the only one that has had problems. They are complete money pits especially once your warranty runs out and Dodge does not want to take responsibility for mistakes that were made at the factory and by supposed certified Dodge mechanics thereafter.
I read all the posts on Ram trucks and lack of service and information. I ordered a new chassis truck, told delivery would be 2/28/14. To cut a very long boring story short, Ram dont know where the truck is. The phone # and live chat cant or wont answer any questions like where is my truck?! Then the Ram rep called the rail yard where the truck is and was told they were not releasing the truck!! WHY? Nobody knows. I asked for a list of dealers that had a similar equipped truck and was told to go to my dealer they should have one!!! They dont. Thats why we ordered one. I give up. I told the dealer to get me a delivery date, have not heard anything. RAM yep.
This Dodge Ram 1500 truck has a severe transmission problem where it jerks into 1st and 2nd gear which lunges the truck forward. Finding many references online with the exact same problem and after three dealership visits, Chrysler warranty claims the truck functions as designed. Buyer beware.
2016 Ram 3500 Diesel - Horrible front end vibration on delivery. According to the FINDLAY RAM dealer in Post Falls Idaho where I bought it, it is normal for the front to vibrate your fillings out. Vehicle dangerously cut out pulling out onto the highway/road. Took it to the same dealership 3 times and they couldnt figure it out (I checked the transmission fluid and it was a full quart low).The computer went completely crazy making every single gauge go crazy, and warning light flash continuously. She drove it straight back to the dealer and it wouldnt start again. They had to give her a loaner car and couldnt get their diagnostic machine to even talk to it. Out of the blue it magically works again a day or two later, but since no code was thrown they didnt fix anything.Engine is now knocking like crazy on acceleration (taken it to the dealership 4 times) and the same dealership says its not a problem and that if I throw a rod out of the bottom of the engine while on vacation, warranty will cover it. This is a brand new 67 thousand dollar truck... and all of this has happened in the first 5000 miles. I am now at 8000 miles and couldnt be more disappointed with the brand, the dealership, and RAM care. Now I am going to have to get a lawyer to get this resolved.
I purchased my 2012 Dodge Ram 3500 truck in 2013 and initially didnt have any issues. The first issue happened in June of this year. After having towed nothing the first 2 years, I purchased a 44 RV. After the second tow, a trip to Louisiana, the engine began to bog down on me and lose power. I took it in to the dealer to get it checked out and they hit me with a $2,000 estimate for repairs. Said the EGR valve was bad ($799 for part) and needed to be replaced. They also said a front ABS wheel sensor was bad and needed to be replaced as well. Guess what, my warranty didnt cover one cent of the repairs. They said this wasnt covered in the warranty. Go Figure! Well now I have a bad taste in my mouth for having to dish out so much money. Ive always wanted to own a dually and found that the Dodge was more affordable to me. Anyway, I chalked it up as a loss and moved on. That is, until now that I have gotten a Perform Service Soon light on my dash. After consulting my owners manual, it says I need to take it in to get emissions maintenance performed. Emissions/EGR Valve....Do you see where Im going with this? So I call the dealer and ask for cost. For starters, it will cost me $110/hr. to just check out the problem. Ive owned several Nissan vehicles and let me tell you, it never costs me a cent for them to troubleshoot any problems that I have. Also, I have never paid over $200 for any issue with them. They cover almost everything and better yet their vehicles rarely break down. At least the ones I have owned havent, thanks to God! Anyway, I think I am about to trade my Dodge in for a Chevy or Ford. I wont be able to afford paying Dodge for all the high repair costs and maintain payments at the same time. I really wish Nissan would come out with a ton pick up!!
I have a 2019 Dodge Ram 3500 for 5 months now. I also use my truck for work and had a incident in Pennsylvania. I was told parts will be in 2-3 business days! Then 5 days later I was told parts are on back order up to January. I cannot work due to no parts to replace...Brand New Truck and no parts for it!! Also, I have a Case Manager and she said she has a Expedited Team looking into it. Now, it has been 13 days and still need the same 3 parts. There is no guarantee on any parts. Ive asked for a replacement truck and still no answer!!!! But I cannot make a vehicle payment now due to no replacement parts or vehicle for work.. Next it will be I Cant Pay My Bills.. They still expect me to make a car payment though... This is not good customer service!
This past Sunday my wife was sitting in the passenger seat. The seat belt locked and she could not get out. I had to use scissors to cut the seatbelt and Dodge is telling me its going to cost me 7:50 to $800 to get this repaired. This is a safety issue that should be looked into because if I would have had it been in a wreck and somebody was in the passenger seat and could not get out due to the failure of the release button would be talking a whole different story. I think that Dodge needs to replace this instead of me having to any suggestions.
We were in the market for a new truck when we were offered a Dodge Ram 2500 mega cab with a 6.7 Cummins motor in it. Let my just tell you this we have had all 3 major car brands and nothing has ever or will ever compare to the quality of this truck. WE LOVE IT. Yes there are some things that could be improved but just small minor things but I would recommend the RAM to anyone who needs a hard working truck all the time.
Just over 2 years ago I purchased a 2007 Dodge Ram 1500 Quad Cab 4x4 from Vasko Dodge located near Canonsburg, PA. The truck has 23,000 miles on it. The truck currently has just over 36,000 miles on it. During my 13,000 miles of ownership to date, the following has been replaced or repaired on this truck (majority of which were sold to me this way): broken front wheel; air filter with 1/2 inch of dirt; windshield wipers; windshield washer fluid empty; front tie rod end; front coil overs/struts; repaired dent/rust on tail gate (Part of Sales Agreement/I paid a discount); tires; front brakes and rotors; rear brakes and rotors; transmission fluid; trans axle fluid; transfer case fluid; spark plugs; anti-freeze; fuel injectors had to be cleaned so engine would idle properly; gas cap; pressure sensor for gas tank (so check engine light would go out); and serpentine belt. I have an office job and all this truck hauls is a DVD movie and a bag of groceries on occasion. This truck is nothing a but a poorly built pile of junk and a money pit that has taken away from the quality of my life and caused me much stress and anxiety. Never again! I am done with Dodge.
This is my third Ram, 2006, 2012 and now 2016. This is by far the worst truck I have ever owned, and the worst dealer service experience! The dealer was in too much of a hurry to put me in a truck, they failed to hear my needs and wants, from the get go with a salesperson who was actually a corporate rep, visiting the dealership this day. He did not listen to my towing needs, and everything he promised me for free (thrown in) was just added to my bill of sale, and my application was for 0% down, 0% financing - and in the end was 3.49%, which was not communicated to me at all.So, first I did not end with a hitch receiver, towing mirrors, or brake module - I had to buy a receiver for $300 and a brake module for $500 plus $90 to program it. I was forced to buy this, as the dealer would not help me and I had to move my trailer promptly. Second the rep promised me the truck could tow my trailers and handle the capacities. The truck falls short by 3000 lbs. because the 8 speed trans. and 3:21 rear gear combo are ** - something the rep failed to even look at and confirm capacities - and assured me that this truck could handle my towing needs. NOT!The truck: the front end is loose - rattles over tracks and bumps, shakes violently on highway (death wobble close) - tires have been balance three times, steering column shakes and rattles, transmission growls, shudders, clunks (when putting into gear or decelerating), vibrates on highway. Rear end clunks, tow haul button doesnt work, gas gauge glitches, headlight out of aim, antenna loose, leather seat clips came off, door weather strip fell off, hood is not aligned with fender, led lights fell out of back seat. When towing my 3500 lb. trailer in tow haul mode the trans. feels like it wants to explode (loud growling and vibration) at any speed. This experience may be only from my particular truck and dealer but I feel it warrants this submission!
Dodge Ram Rebel 1500. Purchased from Key Dodge, Lebanon, New Hampshire. Dodge Ram has in floor storage beneath rear passenger feet on both sides of the vehicle. Driving down a dirt road stick or branch kicked up. Broke plastic in floor bin/storage into interior of vehicle. Stopped by Key dealership to inquire as to pricing for parts. Was led to believe damage was indeed covered under warranty. Vehicle brought to dealership the next day and received a call two hours later after inspection of vehicle and informed that warranty would not cover damage. In order to do repairs for bin/storage the entire floor carpeting needs to be replaced. Interior of vehicle now is able to be exposed to outside elements i.e. road salt, dirt. Bad design flaw for an off-road capable vehicle plastic bin exposed on underbody of vehicle where road debris most certainly come into contact with said bin. Maybe some metal guard over bin or different bin/storage construction.
The new 12 Inch Electronic/Radio Display System doesnt work. Unable to make hands free phone calls, or access their Uconnect on vehicle support service because there is high levels of static and very low volume. This $70,000 truck has been back to the dealer twice, within the first month of ownership. Both times, the dealer was unable to repair the problem. They claim they have been in touch with the RAM Techline, who instructed them to run an updated software download. They did it, but it did not repair the problem. I have now been told I have to wait, Possible as long as December for the next new software download. Why they think that software update will work, given they said the first software update they completed was supposed to fix the problem and it didnt. In addition to the technology problems Ive experienced, the optional hard bed cover leaks!!DONT make the same mistake I did. I owned Chevy trucks for 15 years, but decided to try a Dodge. DONT make the same mistake I did and buy this truck. Unfortunately Im one of those people RAM refers to in the advertising campaign by saying: More People Are Switching To RAM. All I can say in response to that campaign slogan is More People Are Being Disappointed With RAM!!!
Let me begin by saying that I love my truck! But can tell you that Dodge service is subpar and over the top expensive. I took my 2009 Dodge Ram 1500 into the place I had bought it from. When I put the key in nothing happened. They had it for 3 weeks. I told them just leave it like it is and had it towed to Dodge. Dodge had it fixed in 1 day. Great right? Well when I got in my truck to take it home the console was just set back in place. I brought the mechanic out to look at it. He said Thats the way it came in. Are you kidding me? How am I supposed to drive this? I had to take it back to the first place I went to finish the job Because he wasnt sure how to put the console back in. YOURE THE DEALER! Its your truck.My second was when my key fob stopped working. I cant unlock my truck using my remote. I have to remove the key from its fob and unlock it old School. I go to the dealer (the only place you can go) and they say Sure, $300 please. Youre Kidding? Nope! Thats why most people just use the key. $30,000 and I have to use a key? Unless you give me $300. This brings me to my most recent fun filled experience. My engine light is on. After taking it to a trusted mechanic shop they tell me the only way they can get the light out is to take it to the dealer for an update on your system that only the dealer can do. In 2012 there was a Technical service bulletin issued for my truck. As I was NOT the original owner I was not notified.Now in 2017 the only way I can get my truck to pass smog is to take it to Dodge and PAY $120 to have my system updated. THEIR SYSTEM updated in my truck. After all it takes Labor to plug my truck into a computer for 5 minutes and push START. When I asked if this would solve the issue they said maybe not. You should have us do a diagnostic on it first for $210. If it turns out to just need the update will that money be covered in the $210? No. The $120 will be added to the $210. Sooo, I need to pay for an update to a system in one of your trucks when anything on my phone that is a Bug or systemic problem with their programming they just update it for free as its a programming issue on their end and nothing I did. To quote Yep. And if I do get the diagnostic test done Ill still need to pay for the update regardless so youre going to get $330 no matter what? Sounds like it. Does it at least come with lube? HaHa. Im not laughing. I called national customer service. Here Comes the final straw. He brings up that my warranty had run out. I told him thats impossible. I paid $1500 for the extended warranty 100,000 miles or 10 years. Its 8 years old and only has 71,000 miles. He told me the truck wasnt brought in for its 30,000 mile checkup so the warranty was voided. It had 38,000 miles on it when I bought it in 2012. How come I wasnt told about that then. As I wasnt the original owner I guess I wasnt notified. So what about the $1500 I spent on YOUR warranty. Sorry. I love my truck but I can see to keep it on the road its going to really keep costing me and it sure doesnt feel like Dodge cares all that much.
New 2014 Ram 3500 gas engine. Owned it 1 week and this problem started. Engine will turn but wont start. Looked it up on Google and seen many of these problems. Get this, the dealership salesman and service department said they never heard of this problem and sent them one of the youtube videos with the same problem. It happened 7 times now and am very pissed about spending $35k and getting shoved to the side. The dealership is Waxahachie Dodge in Waxahachie, Texas.
We took our 2008 truck to the garage to get it fixed, cost us $700.00. Now, they are telling us the tie rod needs to be replaced. The mechanic that my husband talked to said that you now have to replace the whole thing, that they changed it; it is going to cost us around $1,000.00 to get this replaced. We have a family to take care of and thought we were buying something at $500.00 a month that we could depend on. If they changed the part within the last 2 years because of problems, why is the part not a recall? I keep telling my husband I will never and I mean never own another Dodge! This is the second Dodge truck that we have owned since 2005. The first one was a Dodge 2002 and we had nothing but problems with that also. You want to make them and have us pay a lot of money for them but dont want to stand behind them. I just dont understand. Not a very happy mom in WV.
3rd Brake light gasket - A problem that a lot of previous owners have experience. You would think that Ram would have address this problem years ago. These gaskets shouldn’t be falling this soon! This was my first experience with a Ram truck and it will be my last.
Absolutely love my 2015 Ram1500. Diesel engine has great performance and economy. Not one complaint. Electronics and interior finish is first rate. I did find two insignificant paint flaws that cannot be seen unless you are lying on the ground.
My engine on my 2016 Dodge Ram 1500 Ecodiesel 3.0L seized at 14K miles... Towed to Dodge in Yuba City, Ca. They charged me $1200 plus, to tell me that is my fault and water went into the engine by opening the pan!!! No water went, they are full of it... I am getting the second opinion at the Machine shop. I spoke to the owner, and he will give me the exact cause by opening the engine apart.
Aug. 28, 2017, while driving a 2015 Dodge 1500 Eco Diesel at 40 mph with 41000 miles, recently serviced, truck lost power, tach went to zero, white smoke billowed from the back of the engine hood in front of windshield. Pulled over. Opened hood. Flames pouring out of backside of engine on both sides. Shot a 2 lb fire extinguisher, did not help much. Noticed a large oil or fuel slick on the passenger side of road, 3 feet to the outside of the truck. Engine compartment fully engulfed in flames within 4-5 min. Truck cab was inflamed by 7 min. We lost everything we had in the truck. Called Dodge to make claim on our 100,000 mile, Mopar Bumper to Bumper warranty... which they denied. We are looking to build a case against Dodge listing others who have had this same experience. Dodge has denied that anything was wrong with their truck. We disagree.
Steering box wore out before 50k miles.. Wasnt sure what the problem was.. but when the truck drifted continuously and had to severely correct steering constantly while driving, I figured it was alignment. At 52k I was at the dealership asking for an alignment to be done. They told me an alignment wouldnt help because my steering box is wore out. Wanted me to pay them 2800 dollars to put in new steering box and update the linkage to the heavier duty components. I was told Chrysler knows about these problems but wont fix them. Consumers have to flip the bill. I have a 2008 megacab hemi 4x4 I purchased brand new. Never has it been off roading and only towed short distances with it a few times.
I received a recall notice on my 2005 Dodge Ram 1500 for a seal that was defective. If it was repaired they said they would pay for the repair. I supplied them with all the receipts of the repairs. The total was almost $2,400. The representative calls me and tells me they are not going to pay the claim since the credit card used was not the name of the vehicle owner. It was my father-in-laws card since I did not have the money at the time to pay for the repair. So Dodge agreed it was defective but uses some lame loophole that since it wasnt on MY credit card, they would not pay. I suggested they just pay the cardholder then. Of course they denied that as well. So basically they admit they were liable for the repair but found a way out of paying for it.
I work for a auto transport company and bought my Dodge truck which was fine till I got 20000 miles and went to the mountains in Colorado. The truck had a check engine light come on. Dealer scanned said loss of fuel pressure at the rail. The truck was flashed, done great till the mountains and went to crap again. Went to dealer again and they told me it needs flashed again. Know this supposed a new truck flashing come on...get to California and lost pressure again. They replaced the pressure relief valve, picked up truck, drove to my trailer and would you know that the check engine light back on again. They say it is out of warranty for the buy back even though the problem has yet been fixed.
I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear window until the spring of 2017. After I made that mistake it never stopped leaking. Anytime it rained (even a light drizzle) my cab would get water inside. I took it to two different dealers a total of four times. Each time they told me the drain holes were clogged and they solved the problem when they cleaned them out. Each time I took it home and sprayed it with a garden hose mimicking a light rain or washing the truck. Each time water was flooding my cab within ten seconds. I tried the corporate customer care line as I was tired of wasting time with dealerships but they were some of the most incompetent people I have ever talked to. Their response to everything was, Theres nothing we can do about that. Apparently they manufacture the truck but do not stand behind it as far as poor quality and customer service is concerned.
2012 Dodge Ram 1500 4 X 4 - I just have to blow off steam. My husbands truck engine froze while working. Had the truck brought into Ray Brandt Dealership where it was purchased new from. 1st off on an expensive truck it is hard for me to believe that there is NO loaner that could be offered while checking my husbands truck out. After 3 weeks of me calling every other day we find out it is not covered under the Drive train warranty!!! Really? Abdul stated that Chrysler denied the claim, said the maintenance invoices looked fake? OMG and a rod was broken inside which suggests it was starved for oil? SO now I have a truck payment and 2 bills (1 for a rental) and 2 for a new engine that would not be covered. Why do we keep receipts for maintenance? They dont accept them anyway. I am very unhappy with Chrysler and his truck along with my 300 will be traded in and never buy another Chrysler product.... Shame on you, Chrysler.........
I have a 2008 Dodge Ram truck. I purchased an extended warranty to 100,000 miles. At 95,000 miles, I took the truck in complaining it would not go backwards when in reverse. They talked me into servicing the transmission and said it was fine. At 102,103 miles the reverse clutches in the transmission fell apart and caused the transmission to go out. I thought Dodge would back their product but they said, sorry, the warranty had expired. I really thought this was supposed to be a Ram Tough Dodge Truck but found out otherwise. I had to spend $4,600 to get the truck fixed.
On Valentines Day, 2018, I heard my Ram 3500 diesel attempting to start. It was unoccupied and there was no key in the truck. I went outside, the trucks horn was blaring, the lights were on, the doors locked themselves and there was smoke coming from under the hood. I unlocked the doors manually, opened the hood and used a fire extinguisher to quell the smoke. I then disconnected both batteries and had it towed to a dealership. It is now March 5th, 19 days since the incident. The truck is still being repaired and the estimate, so far, is $4,600. I had to leave my spring training job, lost my payment to an r.v. park and spent 3 days in a motel at $267. This is not an isolated incident. Many Total Integrated Power Modules have failed on Dodge vehicles. Mine is not the only one that has had the exact symptoms. Ram is ignoring the issue and denies any culpability.
2011 Dodge Ram 1500 - Gas pedal stuck while driving! Almost hit 3 cars and before it stopped!!! We are on vacation in Myrtle Beach SC. 7 hrs from home! Just read where other people had same problem. We need someone to pay attention!! There is a problem w/ these vehicles, which are high performance w a he I and can easily kill someone!!
Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasnt that deep. But through diagnoses it was somehow determined that it was my fault that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Ohh... No. I asked at very least they cover the $250.00 deductible. That wasnt going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst customer service ever!! Chrysler will never get another penny of my hard earned money. Lifelong customer gone!!
I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl
A plastic cover blew off the passenger side mirror of my 2009 Dodge Ram 1500. This occurred while I was driving. I went to the Clear Lake Dodge to get a replacement plastic cover prior to any electronic damage occurring due to environmental exposure. I purchased an extended Bumber/Bumber warranty program at the time of purchase. This is still valid. I was told this was cosmetic and would not be covered under warranty. The mirror, however, would have been covered. There is nothing wrong with the mirror.I was taken to the parts department and told that the $5-10 plastic cover could not be purchased separately. I was informed that the entire mirror assembly would need to be purchased and installed at a later date. I was told by the service manager that this was a Chrysler policy and there was nothing that could be done. I am a loyal Chrysler customer with my previous vehicle being a Pacifica. I will be in the market for future family vehicle purchases. This experience calls into question any future Chrysler product purchases.
Sturdy, excellent rig. 4WD doesnt feel like a truck when on the road. Controls easily accessible, easily memorized to keep your eyes on the road. Hemi offers awesome acceleration for passing on 2 lane roads.
I purchased a brand new 2014 Dodge Ram 2500 Megacab with a Cummins and it is the single most regrettable purchase I have ever made. The truck feels like its built to fall apart. It shutters and jerks when I get off the gas. It clunks into and out of gear like a 20 year old truck. There are rattles I can hear already in front and back. The key is currently stuck in the ignition for the 5th time since I bought it and I have a tow truck on the way. Ive driven Fords for 20 years and NEVER dealt with any of this. Do yourself a favor and pick up a Ford. Or, if you insist on a Dodge, contact me and Ill give you a good deal on mine.
Since there are many complaints, heres a positive review: Bought a 2014 Ram 1500 Laramie Longhorn 4x4 Hemi truck new in December 2014 with every available option including air suspension. Everything has worked as it should since day 1, and now, almost 2 years later, I have 35,000 miles on it. The 8-speed tranny is smooth as silk and the hemi performs flawlessly. I tow a 3500-lb boat occasionally and have had no issues. I wasnt sure if Id like the Ram Box option, but there is so much storage for tools, trailer hitches, etc. that I love it. Sometimes when I pick up fast food to take home, I put it in the Ram Box where it stays warm and keeps the inside of the truck smelling new longer. My previous truck was a 2003 Dodge 2500 SLT 2WD, Cummins w/6-spd manual that I put 225,000 miles on, and other than regular maintenance, I changed the water pump twice, and the radiator once. Got 22 mpg city, 27 mpg hwy.
I purchased a new 2015 RAM 3500 Dually with the 30,000 lb tow package for my business. The dealer convinced me to buy the factory extended warranty for $4,500. It was supposed to be a 4 year, unlimited Mile warranty. Between the time I purchased the truck and October 2016, I had already 3 warranty claims covered in the truck. Then in December of 2016, after av$900 tow bill, an authorized dealer informed me that my truck had a hole in the piston and cylinder wall #5 was scarred up so bad that the engine was junk. That it would be $23,840 to get my truck on the road.A Chrysler inspector came out and not only denied my warranty claim, but voided the warranty saying they had already paid out a lot of money on my truck and that they would not pay out anymore. That because I used my truck for commercial use my claim was being denied. I bought a work truck and used it for work. I battled with them and got nowhere. Then the dealer battled with them and told me yesterday that they were 90% sure that Chrysler would pay out one last time and fix my truck. Then today, the dealer said that Chrysler would not help me at all, case closed, that they will fight me in court if I get a lawyer. The manager of the dealership said he had never seen Chrysler treat somebody like this in his 18 years there.
I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20 rims 2 years ago from a Florida truck dealership. I enjoy doing the car/truck show circuit throughout the Northeast US with friends in it. It’s a beautiful truck and I got thumbs up everywhere I went with it. I was happy with it up until about 6 months ago. I noticed quite a few dimples in the paint on the driver side rear fender. A short period later, like a month, I noticed that the factory paint had a bunch of tiny bubbles in it which looked like pink dots. I took it to a few body shops in my area and 4 out of 5 called it solvent pop. They all said it was a Dodge/Chrysler issue. After speaking to Jamie **, who never returned a phone call to me, they said, No, sorry, but we cant help. Then they followed it with a because I am the second owner.” **! I decided to get it painted myself, so I have it for my spring and summer shows. The cost of a factory color paint job was $9,000-$10,000. A custom two-tone paint job was $11,000-$12,000. So I said screw it and went custom. It’s almost finished. I then spoke with two other Ram specialists (as they call themselves) Marylou and Matt and then they told me that if I would have waited, they could have help. And if I went to a Dodge/Chrysler certified body shop, they could have done something to help me. After hearing this, I flipped out. Why wouldnt they tell me this from the beginning? Why couldnt they have told me this from the start? I also told them I would be happy splitting the cost 50/50, but they said no. So now I am looking to get the entire cost of the factory paint work, as they should give me for all this ** grief.I am still fighting with them about this. Nobody from Dodge/Chrysler other than the dealership owner that I get it serviced at has seen it. I sent photos to Jamie ** and had to send a nasty and a bit personal email to get a response. Within 3 hours, I had a response and I was provided a survey to rate the service. Within another 2 hours of my negative response, an email was sent back to me telling me that they were standing behind their current decision. Why wont Dodge/Chrysler stand behind their product? If they keep up this crap, Detroit is in big trouble.
2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles leaking oil. Never heard of this in my life. Cheap steel.
Purchased the truck brand new off the lot. We’ve had 4 recalls on it and it has barely 6,000 miles on it. Had no idea until after I purchased that they also have the lowest resale value. I found out only by trying to trade it in on another vehicle.
I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if its illegal, and their pump is bad, shouldnt Dodge pay for it? Its not my fault or any other ECODIESEL drivers fault that they manufactured a faulting part. I think Im going to put a sign on my doors that read DONT BUY A DODGE...THEY WILL BREAK YOUR BANK.
2005 Dodge Ram 2500 Laramie 4x4.5.9 Cummins, AT - I bought my 2005 in 2005 with 44,000 miles on it from a dealer In Victorville Ca. The first owner bought, sold trailers out of state and used the heck out of this towing for 11 months. It was in good shape so, I own it now. Price reflected the high miles. It has just over 108,000 on it now. I tow a 10,000 toy hauler with it, some times up high in the mountains. Not towing Hwy 18.6mpg at 65mph/16.5 at 75mph. Towing 14.5 at 65mph. Do not drive 75mph with that trailer. 1800 RPM is sweet spot for torque to fuel mileage. The brakes and BF Goodrich tires were replaced at 44,000 mile purchase date. I just put my first tires on it at 108,000. Brakes in front are almost ready to be replaced as well as the upper and lower ball joints (Darn heavy Cummins). I have serviced the engine every 3,000 miles. Serviced cooling system and gear boxes at 90,000 miles. Automatic trans at 75,000 miles. I run Lucas fuel additive to help out with the occasional bad diesel I seem to get. I have been very happy with this purchase. No interior or exterior problems. This truck is not as fast or powerful as the new ones, but God bless it. It will do anything I need. I had a 2001 with the Cummins w/ 5 spd manual. I loved that truck. Before that a 1997 with the V-10. My friend is still driving it with I do not know how many miles on it. Just saying: I have had either good luck or been blessed. I am going to purchase a 2005 Rumble Bee tomorrow. Yellow and Hemi YeeHaw. Got to have something sporty for a change. No, the above rated truck is not for sale.
This is my third Dodge Ram truck and it has been in service 16 times in 2 years. I have had everything from a drivers airbag warning light taking 5 trips to get fixed (and I had to live with while driving 3,000 miles across the country) to multiple DEF problems with the last one resulting in the entire replacement of certain systems. Perhaps the most troubling aspect of this truck is how many times there is a software update affecting the performance of the engine and mileage. 3 updates ago my mileage dropped 25%. The most recent update has restore much of this. As reported by others, the front end does not hold alignment and at 20,000 had to replace one front tire. The dealer here in Salt Lake City has both had their hands tied by Ram warranty service requirements (resulting in multiple trips) as well as having them drill through my brake line while doing another recall changing the bracing in my front end for which I did not receive any notice.That is another troubling aspect of the New Ram company. They wait until your truck comes in to tell you oh, we have a recall rather than sending any notification. The last two times I took my truck in resulted in the truck being gone for 3 days the first time (I just took it in for an oil change) to 5 days the last time for the DEF warning again resulting in both multiple recall changes and having my brake line drilled. I simply do not trust the truck any longer for long distant trips and hauling. Honestly, I think much of the blame has to go to Fiat and how they allow dealers to address problems and issues. Its like dealing with a health insurance claim. I have little doubt this story is playing out all over the Chrysler network as well.
Dash is cracked beyond repair which poses a hazard for cut fingers and also if I were in an accident piece of plastic dash would impale me.
On 7/15/13, I purchased a Dodge Ram truck from Smolich Motors in Bend. I love the Truck but the finance officer wasnt clear and didnt explain all the extra cost he added on to our deal. After examining the paperwork within a month later, I decided to cancel the extended warranty and the service that I was told was free. I then decided to go through my credit union for the finance but they had to wait for the extended warranty to go through the other bank and be refunded first. 90 days later they finally refunded the $2,200. Then the service contract I was told would come directly to me and wouldnt have to go through the bank sense it was through the dealership and it would only take two to three weeks. Well that was back in October and now we are in to December and I still dont have the refund for the service which I never wanted and never used. The last time I checked they told me it had to go through the bank and the bank would send it back to me. I checked with the Bank and they had not received it. So now we have my money in limbo somewhere and nobody will do anything about it. ** at the dealership has treated me like He doesnt have the time for me and Im unimportant. His excuse for all the mix up was the right hand doesnt know what the left hand is doing. I found him rude and very unprofessional. I dont enjoy being treated with disrespect. I will never deal with that dealership again. Just would like to get the refund they owe me.
2013 Dodge Ram 1ton Dually with 50,000 miles blew out all transmission fluid while hauling my horses. Had it towed to dealership. Took 2 weeks to diagnose problem. Hello, lost power. No transmission fluid. Im no mechanic but even I know, its the TRANSMISSION! Under warranty but they only want to rebuild transmission not replace it. Another 2 weeks goes by, get it, put back together, not running right, still there! This is a truck used for business, nothing I can haul with for over a month!! UNACCEPTABLE! I have called everywhere I know to call! Can someone help? This is my 4th dodge and definitely my last dodge!
Cannot get parts for 1997 dodge 3500 van one ton. Chrysler just doesnt make them anymore.
Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out
Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it for a couple months and it would not start. The fob would unlock the door and remotely start the truck but would not allow you to push the button to take over from remote start and drive. Finally got it started after approx. 1hr. The next morning took to dealer. Had it three days, replaced fobs. Worked for two weeks, happened again. Had to be towed. It has now been at the dealer for three weeks? They dont know what the problem is. Have replaced fobs again but no luck. Said it is a star case and engineers are working on it. Apparently that would make me feel so much better?I called Chrysler service and got absolutely no help AT ALL. What a joke. I have owned four dodges up till now, all bought new. Think this will be my last one. When I had the truck towed it took them four hours to get here. They gave me a rental to drive. Its a Ram, six cylinder that would not pull a trailer and does not even have a hitch. I spent over 50K on a truck and they give me a 20K replacement. What a joke!!! Has anyone else experienced this problem?
I bought a new 2012 Ram Quad cab with the hemi in April of 2012. About the time I hit 7,000 miles on the truck, I developed a nasty vibration in the truck once you leveled out the speed at around 50 MPH. Being a Mechanic for a living, I started to pay attention to this vibration and accelerated to see if I could drive out of the vibration to which I was able to. This vibration was not there all of the time. It would come and go and had a mind of its own. My wife and I went for a nice drive one day. And on our way back we were in a 30 MPH zone, leveled out speed, the truck jolted forward 2 times in about 500 feet of driving without me hitting the accelerator. At that time, I decided to make an appointment to drop the truck off at the dealer to get it checked out. When I went in to the dealership to look at vehicles for my wife, I went in to set the appointment up and spoke with the Service Manager. I started to explain to him what the truck was doing. And he knew exactly what it was doing and cut me off and told me to drive the truck and level out the speed - when it starts to vibrate, hit the tow-haul button and see if it stops vibrating. He told me that they have this complaint frequently. I did what he had asked of me to do, and it helped the problem, but did not totally get rid of the vibration. So I took the truck in and dropped it off. I told them to drive the truck to see what I was talking about and a service tech wanted to drive the truck with me. So we went for a drive and he was driving the truck. We got onto a smooth fresh paved road and sure enough, he verified the complaint. We drove back to the dealership and pulled the truck into his bay. He hooked up the computer/scanner to check for flashes (updates). To my surprise, there were several, and he said he would flash the truck and drive it again to see if one of them would cure the vibration.When we got back from sons basic training in Georgia, I went to pick up the truck. They said it was done and the flashes took care of the vibration. I got in the truck and drove away and BAM, vibration still there. So I called them again and talked to them. The Service manager stated that it was normal for this truck to do this, that he could take me to the lot and put me in any brand new RAM and it would do the same thing. I was not going for this stupidity, so I contacted Ram brand and told them of the problem. They assigned me a case manager (A Woman who sits behind a computer). I received a call from her and she told me she would contact the dealer and get back to me after she verified my complaint.When she finally called me back, she told me that they wanted to send out a district tech advisor to drive the truck. After this was done, the tech advisor reported that it was as per design and was totally normal and will not hurt anything and needs no repair at this time. I have made several calls to the case manager to no avail. The service manager actually told me that he felt 2 separate vibrations but they could not do anything without the approval of Chrysler LLCs approval, because they do not know what is causing the problem. The case manager tells me that the service manager says the truck is fine. They played me the entire time, then they tell me I have 3 choices - live with it, trade truck in for new truck and pay the difference or take to another dealer. I took to another dealer and dropped it off with them. They verified the vibration and did some serious investigating and said that they believe it is related with the torque converter but cannot do anything as of yet until it gets worse. We purchased a travel trailer in June which weighs 6,400 LBS. This truck has shifting issues when pulling this camper, and at times when shifting into final gear, it slams/clunks and shifts very hard. So now here I sit, 21,000 miles on the truck and still nothing done about it. Did a Google search on this complaint and my oh my, the complaints of this exact issue and yet nothing gets done about it. Before this problem became so severe, and I figured Chrysler would take care of this, we purchased a brand new 2012 Journey Crew fully loaded and 2 brand new 2012 Avengers for the kids, and this is how they treat us… My brother in law has the exact same truck and does not have this problem at all, yet they say it is as per design... HMMM.
I bought my Ram 1500 new in 2015 with every tow option available. During the summer months (May-Mid September) I tow a 3,500lb boat about every other weekend... this was the sole purpose for buying this truck. This August while towing the boat the transmission failed to downshift (with a loud BANG) twice, then we got a check engine light, and the transmission reached 280* before being able to get off the highway. The truck was towed to the nearest dealer. The dealership told me there was no overtemp history in the computer and replaced just the valve body and filter. Ever since the repair the transmission regularly runs hot (up to 237* while not towing, usually in the 220s) and does a sporadic slip-bang shift.I opened a case with Ram Cares and got it into another dealership, they couldnt reproduce the problem. The mechanic told me that Chrysler only allows them to replace the valve body or the entire transmission under warranty (if the fluid is burnt), but he felt there was a problem with the heat exchanger for the transmission. When I picked up the truck the service advisor told me (after seeing my many pictures of the trans temp gauge reading 220s and 230s) that even though he cant do anything under warranty right now he thought the transmission would most likely fail before the powertrain warranty expires.This is a problem as Ive already been stranded once while towing my boat. The Ram Cares rep said Chrysler stands by the dealership and my request for further diagnoses OR a warranty extension on the transmission has been denied... this to me means that Chrysler doesnt have confidence in the transmission... a warranty extension would only cost Chrysler money IF the transmission fails again.
I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and had to have it lined up and dealership had to replace one front tire. Second truck the dealership paid to get it lined up a month after we purchased it. We had it lined up again 6 months later. So now this truck has the two front tires wearing out on the outer thread at about 20,000 miles and 5 months after the last line up. The first truck we purchased has 26,000 miles on it and the front passenger tire (the one replaced a yr ago is wearing out on the outer edge as well. Dealership does not know why this is happening. They say because we did not rotate the tires every 5000 miles (we would have to do this in between oil changes). Then they said it was because we drive around too many curves. (What the heck.) They want to put these tires on the back inside duels so DOT can ding us on bald tires. They said the back tires are worn a little because of over inflation and we never put air in them since we purchased the truck. They cannot tell us why the tires on these trucks are wearing so now we have to purchase new tires every 20,000 miles or less?? Oh and the first truck has to have ball joints replaced. They do not want to do anything to help and they said the Big Wigs at Dodge says they have no reason to believe that there has been enough issues with these trucks to warrant them doing anything about it. GOOD old USA auto manufacturers. I thought our Ford trucks were a headache but these suck.
I purchased a 2006 Dodge Ram 2500 in 08. When I went to hook up an RV which had been changed from bumper to bed because it was a 5th wheel, my right tail signal light quit working. I had wiring checked, bulbs and all checked out ok. I took to shop and found that fuse box had shorted out computer. So instead of blowing the fuse it shorted everything out, it was replaced and all worked well. Well, last summer my air conditioner went out. Again instead of just blowing fuse the computer shorted out again. Same shop, same story. I replaced it and all worked well. Now last week my air conditioner failed to cool, it is in the shop and Im hoping the fuse box has not shorted out again. The dealer told me it was a wire harness problem the first time I didnt hear from them the second time. Just wondering if this is a common problem. Paying 600 dollars for a new board is not my idea of a good product. Can someone help me?
I have a 2013 Ram 2500 mega cab with a Cummins diesel. I bought my truck in January 2014 and have had nothing but problems with it. Its been to the dealership 4 times to have the pull corrected in the front end. Pulls to the right. Just recently had the uconnect display a message about service phone or something like that. Also just had my climate control stop working. Took it to the dealership and had them look at it. No codes came up. They said my aftermarket subwoofer would have to be removed to work on the climate control. Told them I wouldnt remove it because it has nothing to do with the climate control.The dealership then told me they would not work on my truck until everything aftermarket was removed at a cost of 500 dollars. I am friends with the owners of the local dealership and have set an appointment with them to address the issues Im having with my truck and their ** service department. Very unimpressed with the local service advisers and what they have done to fix my truck.
In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Eight months into ownership the air ride suspension system failed. Chrysler and 3 dealerships denied any issues with it. We are now in March of 2014. Truck has not been safe to drive since October 9th, 2013 due to failed suspension. Compressor overheats, ABS and Trailer brake system have thrown error codes for immediate service, Nav system randomly starts and was stuck on US roads, radio works on its own, heated and air conditioned seats work occasionally. The list goes on and on. Dealership says too bad. We dont want it back. Chrysler Canada also not helpful to resolve. Dealership has attempted to rectify with assistance from engineers but they have no idea what is going on with truck. 1 dealership in Red Deer Alberta kept clearing codes saying nothing wrong. We have pictures yet they continually deny, deny, deny. Nobody cares - we are just the little guy and are now stuck paying for a truck that is not safe enough to be on the roads.
Called Chrysler about recall notice and was given a tarp-like cover for the front of my vehicle. Basically told there is no fix, it is a manufacturing defect and cannot be fixed. Put this tarp on your vehicle if the temp drops below -1C or 30 degrees F. Therefore, I paid for a $75,000.00 (tax included) that must have this cover on it in order to drive in cold weather. (I remember 40 yrs ago putting a piece of cardboard in front the radiator of my car to improve the heat, it is now 2015 and nothing seems to have changed.) Otherwise, a warning light comes on then the vehicle goes into limp mode (max speed 30 mph). If this happens I was told to find a warm garage and park the truck in it until it warms up. I can see this happening on a 400 series hwy at 1 am in the morning, and having a huge tracker-trailer drive into me from behind, as I am only limping along trying to find an exit and warm garage. Someone will die from this defect. It is totally unacceptable, incredibly dangerous, and completely irresponsible of Chrysler to hide this defect until you buy the vehicle, then say oh by the way you need this tarp to drive your $75,000.00 truck in the winter. Good luck!
To Tami from Naples, Ive had the exact same experience with my Dodge Dually. I had to replace the front tires, and asked for a front end alignment, this was not at a Dodge dealer, was told it couldnt be done without replacing the ball joints to the tune of about $1000.00. Went to the dealer. Their answer was to rotate tires, nice.
I own a 2014 Ram 3500 Cummins Turbo Diesel. I gave you my word it has 420.000 miles on it. Towed a 30.000 lb hot shot purchased brand new from Texas. Never stop running. Never put more than $700 for some maintenance. I was passing cars loaded at 85 mph! The Cummins engine are unbelievable strong and powerful. I am a truck driver. 48 years old. 1 million miles. Drove semis, Volvos, Freightliners. Def system complicates things specially in the winter, truck build a little flimsy but I was very lucky maybe. Cummins engine 385 hp. No words for it. Thanks Cummins Indiana! PS, obsessed with maintenance. This truck are for guys with some mechanical understanding. Love it!
This 2015 Ram makes the third new Ram for me. That being said the third was not the charm. My first was a 2006 Ram 2500 which was a good truck. A lot of recalls but all in all good truck traded with 50,000 miles. Second one was a 2011 3500 mega cab. Dual climate control was out when I drove it off the lot. 10 to 12 mpg which was bad. Third brake light and sun roof leaked, dash rattled 24/7 and 4wd would not work half the time. Really disappointed in that truck traded with 19,000 miles. So I bought my third truck which is the 2015 ram 2500. This truck is so weak Id rather pull with a 1500 and the transmission slips for the first 1/8 mile in morning. Truck now has 9000 miles. So in my opinion Im done with Ram trucks. As soon as I can trade this truck its gone. Take this review how you like. This is just my experience with Ram trucks.
Love this van (Dodge Ram Regency Conversion Van). It is very nice to drive. Comfort in any seat you sit in. If you need seating this is your van. Tired, take a nap. The back bench seat folds down and makes a comfortable bed. Plenty of room for whatever you need.
2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still have the same problem after 3 times trying to get it fixed. Maybe some of the same truck owners out there can help me. I have a howling noise from 25 to 35 mph and when I get to 40 on up I have a bearing sound that comes and goes. Let off the accelerator and the noise goes away. Anyone had this problem and what was the fix?
Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!
I have a 2015 Ram 1500 Crew Cab 4x4. This truck has had problems hanging in third gear. Went back to dealer for service, no codes and they say can not duplicate problem. Next had problem with it not starting, turn key and just like the battery was dead. After 7-9 times it finally starts. While driving down interstate truck went into neutral by itself, went back to the dealer BOB ALLAN MOTOR MALL, can not duplicate problem. Now the trucks lights go out while driving complete danger to me and whoever I meet on the road. Again same deal, can not duplicate. Contacted Ram customer service. They offered me a trade in assistance program which basically is a slap in the face as anyone who has ever purchased a new truck or car knows inside of two months you are upside down when trying to trade back to the dealer. These people have taught me one thing for sure. Do not buy RAM TRUCKS. THEY WILL NOT STAND BEHIND THEM ONCE THEY GET YOUR MONEY. THEY COULD NOT CARE LESS.
I purchased a 2008 Dodge Ram 2500 5.7 HEMI Quad Cab with 30,000 miles. It was a big purchase for me so I couldnt afford costly repairs. Well, I picked the wrong truck for that! Within the first year the truck spent a lot of time at a couple different dealers getting the dodge kinks out of it. A steering box, steering pump, 2 sets of ball joints, 2 sets of axle joints, front bearings, lower control arms, front cv drive shaft, 2 tie rod ends, clutch and flywheel, front Y pipe and sensors, wheel hub assemblies and other odds and ends. Now after so much work the steering is soo tight that every small move on the steering wheel the truck swerves in that direction and will not center itself. To add icing on the cake, even though I took good care of the body and kept it washed and waxed constantly, the clear coat is peeling off of the roof and top of the doors and rust bubbles are showing up everywhere. I drove it daily for 2 years until I parked it because I can not afford to keep repairing it or keeping the 14mpg engine fueled up. I spent hours talking to warranty reps and Chrysler and I would have been better off talking to my dog. I am simply just waiting until it is paid down enough to part with it and never look back. 2 1/2 years of nightmares and family loaners. $30K truck and I dont even trust it to haul my family.
This is my second Ram and it will be the last. I needed a good reliable truck since I travel for a living in it. So I purchased a brand 2014 Ram 1500 crew cab in June 2014. I have put 15k mile on it and love the room and performance of my truck. However, the 8 speed transmission has issues and was in shop for a day. Note: It took 3 weeks for the dealer to get the parts. Im not sure if it’s been fixed since I only got to drive it for about 3 weeks and then it had a major oil leak. I took it to my dealer on Dec. 19th and today is Jan. 3rd and I still do not have my truck. The dealership told me it would be 3 weeks, which is stupid! So, I contacted Dodge and they cannot give me a reason other than they are trying to locate a part. I was referred to a case manager whom hasnt returned any of my 4 calls. Also, I was given the part mgr. number at corp. office. Once again, No return phone calls. I like my truck but, I will not deal with this lack of service from Dodge Ram Trucks. My dealer has been great to deal with but this new V-6 has issue with the oil filter housing and the 8 speed transmission does too. I thought I was buying the truck of the year. But I made a big mistake. Buyer Beware. I wouldnt recommend anyone purchase this truck unless you are looking for trouble.
2014 Ram 3500 with 49k, we are on our 2nd set of tires due to wear on the outer edges. Had the truck in the dealer multiple times and everything is within specs to them. If youre in the market for a new Ram 3500 this will give you something to consider when making your decision.
2006 dodge 3500 dually diesel 4x4 megacab - Love my truck dont get me wrong. Paying for it is one thing, keeping it on road is another. Not looking for legal action but want to say I was very happy when warranty was over and didnt have to listen to Dodge dealers lie to me and repeatedly bring my truck in to be left for entire days to fix minor things repeatedly. Unfortunately first major repair as failed transmission which was just after warranty. Bought truck new and never abused a day, never towed more than 27 travel trailer and did all recommended service. Before warranty was up needed steering pump, tie rod fell off in driveway, many u-joints, rear of vehicle issues and vibrations, tach is sporadic, wiper motor, and more. At 76000 km they said e brake was screwed and as a favor would do work if I bought $1100 worth of parts because they were fixing warranty stuff anyway... I did. Now Im suspicious and curious about the e brake because I just paid a good shop $1900 to rebuild it because the e brake blew apart, my rotors were garbage, seals were taken out and such.... why? I have never abused truck or even used the e brake (may be one problem) and most kms are highway. 147000 kms on a 2006 in 2014.... never abused. I work away a lot and just want to go home and enjoy sports trips with kids... I am leaving out a lot but Im tired of writing and am still very pissed about recent bill. Am I missing something? Mechanic thinks I drove with e brake on for damage I had... I did not! Used to call truck my baby, but to save face I call her my old girl now. :) Wife begs me to buy a new truck. Funny thing is I bought this because its my dream truck and only way I could afford it was to purchase over 8 years like a moron... so Im still paying for it, lol. Dont know how long I will keep it because I really do love driving it and would die without mega cab but.... do the repairs ever end? Divorce over a truck? ;)
Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a check engine. Took it in and they scanned it and there is was an issue with SCR catalytic converter. Service advisor told me keep on driving, parts are on the back order. 14 days ago I got a message on the display DEF INCORRECT SEE DEALER, and then the countdown started on the display. 300 km vehicle will not restart. I took it to a dealer and its been 10 days since, no loaner, no rental, and no estimated date for parts. Horrible service. Think twice before getting a Dodge.
A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend and was notified by my neighbor at 6:30 pm that my truck which had been parked since 4 pm was fully engulfed in flames. He held water from the garden hose on it until the VFD arrived to extinguish what was left. The end result is that from the cab forward, it is totally burned to the ground. With only liability insurance on it, its a total loss with no idea how it caught on fire. The point of origin looks to be from the drivers side fender well area under the hood. Ive heard numerous rumors of the fuse boxes shorting out, and/or the avs shorting out causing the fire. Thus far, Ive not seen or heard of any recall from Dodge. Can anyone guide me to the correct direction for restitution for my truck that was in great condition with many more miles of dependability left in it or so I thought? Is Dodge going to stand behind their product that has been proven by other owners to have this problem and make good for it? Or just keep taking our money for vehicles with a lifespan of maybe lasting long enough to pay them off before just having to dispose of it?
2004 Dodge Ram has been a good truck. Having some troubles now that it is over 150,000 miles but I have had limited work done. We love having all the space when we go to sporting events or travel out of town. We can also put our luggage on the back of the truck. And our dog loves riding on the back. However, its not a 4 wheel drive. We like to go fishing and when its muddy we cant go due to the fact we might get stuck.
Bought a Dodge Ram 1500 new on 3/3/2008. It came with lifetime power train warranty. Today, the trucks engine broke down and Chrysler is nullifying the warranty. Their reasoning is that there was an inspection due at the five-year point and it was not done. My problem is that the first time I heard of this inspection was today.
My 2013 Dodge 1500 5.7 Hemi has a bad head and has been in the shop for 10 days. Took a week for them to figure out what was wrong. Now I was told that the head is on back order and it my take another 3-4 days before I get my truck back. I ask for a loaner truck so I could pull my boat and they said they could not help me. This would have been a real problem if I was out of town and could not have been able to pull my boat home. I think I will be trading this truck off as soon as I get it back. Poor service at the dealer in the way they handle this problem. I feel they could have put a new motor in my truck by now and here is set without a truck. No more Chrysler products for me.
My truck has had issues with shifting since the day I bought it. The salesman told me it just needs to be broken in. I have 40,000 miles and now they have to put a new transmission in and they are starting out with only replacing a solenoid. Meanwhile I have no car. I research this now and see several complaints on transmissions and engines. Not happy with this vehicle at all.
While driving around 60+ MPH the truck will rock or sway out of control till you go down. It gets worse when Im pulling my small (single axle) trailer. Probably wont buy another Dodge. It is embarrassing and DANGEROUS!

