On 07/07/14 I bought a 09 Ram truck from Island Chrysler in Pawleys Island SC. It only had 37233 miles on it. It came with a 90-day power train warranty. On the FIRST day I informed the dealership about an engine issue. I took the truck back for service the next business day. They checked it out and said it was fine. It only got worse. The engine loses power and smoke pours out the tailpipe. I took it back on 08/20/14 again no resolution. To date it has happened 15 times. I have put 3000 miles on it and it has used over 2 quarts of oil every 1000 miles. I have changed the oil twice. I called Chrysler and they have given me the runaround. I am disabled and can not afford to fix this. HELP.

I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isnt enough apparently they need constant 150$ radio updates and it doesnt let you know. Just one day doesnt start. Tried lemon law and they dont cover anything larger than 1500. Tried trade in. Its worthless. This truck has scared me to not ever buy another new vehicle again. Its been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4 thick. If you ever thought about what its like to own a Dodge let me tell you. Id rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.

Bought this 2015 Ram with 24k on it and since that it has been only problems. Truck has either engine (5.7L hemi on it) or transmission problems. It shakes and hard to start in morning and also, dont downshift in time, when it needs and the exhaust system rattle under the truck. And after a few seconds (30-40 to be precise) it downshift and truck moves. It also jerks the transmission. Downhill it wont change gears until you get to the bottom of the hill or if I step on gas to give more speed (crazy stuff). Also in reverse it make a pitch noise. Took to dealer a few times already but they keep saying they cant reproduce the problem. I suggest take a ride with mechanics. They denied. They update the software but no changes at all. If you buying a truck get a Toyota at least. It’s well-made.

We bought the truck in May of 2016. We have had Nothing But Problems! It is currently back in the shop to have the cams and lifters replaced on the side that didnt get replaced just a few months ago! We have had electrical problems, cruise control problems, sensor problems. Thankfully we paid the 3800.00 for the extended warranty! I would strongly suggest doing your homework prior to purchasing a Dodge Ram! I will definitely NOT purchase another one!

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl

Own a 2005 DodgeRam One ton Mega cab diesel. Truck is stuck in the middle of my driveway, cannot be removed from park. Need a simple $75 part, the shifter cable that I have been told have been on back order since June 2015. I have logged 91 hours on the phone with salvage yards and Dodge stealerships. No reimbursement for 2 months for a rental truck. I am paying $600 a month for a truck I cannot remove from drive. No expectation date, no explanation as to why the long wait and NO apologies made by Dodge what so ever.There are 1244 on back order. How is this not a recall item? Always been a Dodge/Jeep fan. Maybe not so much after this experience. We shall see how much longer we will have to wait to get this part that is notoriously faulty. Forums for days and days on the matter and many people displeased. Considering gathering this info and trying to talk to people about getting enough of us together on these forums to start a class action suit. This is our work truck. Dodge has shut us and many others down. Very discouraged!

2009 Dodge Ram 3500 Dually: Front axle u-joints went out at 46000 miles. The vehicle is for highway use only, and its well-maintained. I believed this should not have been replaced until 100,000 miles. I have bought 5 new pick-ups in the last 10 years and will now start looking at other companies for a new pick-up due to this not being covered by Dodge. People at the dealership did not care.

The dashboard cracked for no reason in the same place everyone else has complained about, left side and above the glove box. 76,000 miles and 9 years old and Dodge, knowing its a problem, said sorry. Guts, glory, Ram junk!

2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles leaking oil. Never heard of this in my life. Cheap steel.

My boyfriend bought a 2011 Dodge Ram 2500. It was 69000 paid off same day. Well after a couple months of driving it, the steering was messing up. Then we received a letter saying there was a recall on left tie rod. Well we ended up taking it in to get fixed and have had them pretty much refuse us saying we need to take it to where we got it from, but I thought any Dodge dealership could help us. And before we found out about the recall we had spent 9 thousand to get it fixed and I dont think they did anything to fix it. We also spent 6 thousand on a service contract that doesnt really help us get anything fixes with truck. I just am so frustrated that we have a nice messed up truck and its just been sitting in our front yard for the last two years. Does anyone know what we should do since I have no idea? Im young and learning and really could use some direction in this problem. Thanks everyone. Have a nice day!!

The newer trucks are made very cheaply you end up with lots of problems unless you get an extended warranty when you first purchase a vehicle. A ton of recalls. Overall my Dodge Ram is not equipped to handle a great deal of payload compared to other pickup truck. In order to get this repaired it takes a lot of money and its very difficult to get anyone to work on them unless its the dealership and theyre very expensive. A change of oil on this pickup truck cost you $56 at a dealership and thats in Sumter South Carolina versus $26 for a Chevy truck and $32 for a Ford.

I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smooth. This truck is great for on and off road. This truck gets up and goes no hesitation. But I would make the dodge level. I dont like the fact that the front of the truck is approx 2 inches lower than the back suspension. I also would maybe put a nicer rim on this vehicle. Also the steering box should be changed in this vehicle. They have been known to cause issues like the death wobble. The slider also needs to be reinforced and a sturdier lock should be used. But I love the body style and comfort of the interior. And the overall appearance and performance of this vehicle. I love the engine sizes you can choose for your lifestyle. Dodge is a very reliable truck. And I chose this vehicle due to reputation of Dodge Ram Tough. Ive never had any problems with it.

I have taken my truck into 2 different service departments and they have refused to fix the problems. I have been given every excuse in the book, My truck is full of gas, the truck needs new tires, and many more. Ive been told that everything is within the trucks specifications and as intended. But meanwhile, the trucks drivers seat no longer goes all the way back and up. The seat sits sideways and you feel a big depression in the bottom of the seat. The seat back was replaced and now it is twisted. Left side is further back than the right side. The seat actually adjusts while youre driving the truck and will not stay in its locked position. Suspension no longer goes all the way up and it now lowers to where the suspension binds itself while driving or parked by itself.

I was sold a new Dodge Ram 1500. I was told on contract that towing package from factory would be installed. It didnt have a brake controller, or hitch receiver was installed by some other place. Since then, I have problems with the radio & brake controller. I was told it might cause problems with the computer and have had it in service 2 times. I want this taken care off or they replace the truck.

I have a 2014 Dodge 1500 Ecodiesel. I have had the injectors rebuilt, the inner cooler replaced. Now they say the turbo boost is bad, the exhaust system had to be cleaned. I only have 50,000 miles on it. Chrysler says they are working with the dealership to resolve the problem. I have had my truck for about 8 days in April. Its in the shop now with no idea when it will be done.

Hate this truck! This truck is an insult to real trucks. It cant tow anything with any weight. Every time you turn around something goes out on it. I recently saw a study that shows the front will completely crush if youre in a head-on crash. Thats not a surprise, but it is scary!

This truck is one of my favorite vehicles. I had zero problems with it and the Hemi engine is awesome. My only complaint was that it got pretty bad gas mileage, and this during 2007 and 2008 when gas was 4 something a gallon in Texas. Great truck, fair to good interior, low payload capacity, but towed a trailer well. Nice sounding and fast.

The new Ram truck is awesome. We love the truck so far. We dont drive that often but the time that we have it performs and drives very well. The cab size is amazingly roomy and very comfortable. We love the smooth ride as well. 5 stars so far.

In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Eight months into ownership the air ride suspension system failed. Chrysler and 3 dealerships denied any issues with it. We are now in March of 2014. Truck has not been safe to drive since October 9th, 2013 due to failed suspension. Compressor overheats, ABS and Trailer brake system have thrown error codes for immediate service, Nav system randomly starts and was stuck on US roads, radio works on its own, heated and air conditioned seats work occasionally. The list goes on and on. Dealership says too bad. We dont want it back. Chrysler Canada also not helpful to resolve. Dealership has attempted to rectify with assistance from engineers but they have no idea what is going on with truck. 1 dealership in Red Deer Alberta kept clearing codes saying nothing wrong. We have pictures yet they continually deny, deny, deny. Nobody cares - we are just the little guy and are now stuck paying for a truck that is not safe enough to be on the roads.

2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine bay area. Also lifters rattle like an old Ford truck I used to own. Took it in and was told it was normal. Not happy but what.

On 03-31-2014 I purchased a Chrysler Group- 2014 North American Map update for Uconnect 430N (RHB) for my 2012 Dodge Ram. When I received the DVD disk update I place the disk in the radio as instructed to do so by the instructions that came with the update DVD. According to the instructions there was to be a screen prompt that provided a Unit ID and a validation code. The next step was to access a computer and go to garmin.com/auto-update/maps/activate. However, I was never able obtain the two items(unit ID and validation code) because the DVD disk fail to provide these two items and went directly into downloading the new maps. When the disk went into downloading the new maps, it deleted the old maps. It takes about two hours to download the new maps with the vehicle running. Since the DVD disk failed to prove the first two items (unit ID and Validation code) I was not able to access the unlock code in order to complete the download process. Now for the real problems; I am currently not able to use my GPS system in the truck, no map access. I called customer support at 1-800- 800-1020 who referred me to another custom service at 866-462-8837 to inquire about the problem with the DVD disk. The person I talked with did not have any knowledge about my GPS system in my vehicle. I must mention that the support center is a call center was not able to provide any remedy or suggestion concerning the DVD disk problem. All they recommended was to take it to a dealer. I took the vehicle to my dealer and they stated there was nothing wrong with the GPS system that it most likely a bad map update disk. So I called the support center (call center) back and advised them of what my dealer said (bad disk) and asked for disk replacement. The service center stated that I would have to send the DVD disk back to the manufacture (HERE, LLC) before anything could be done about a new Disk. So made next step was to send back the Disk and Hoping for a new disk so I could get my GPS working before vacation time. I sent the disk back on 04-10-2014 by certified mail (cost $8.68). On 05-09-2014, almost a month later I received a phone call from the producer of the map update disk (HERE, LLC) that they are going to refund the purchase price of the disk ($160.00) since they are not able to provided a new update DVD disk for my GPS.When I advised them that my GPS was not working since attempting to update my GPS with their DVD disk almost two months ago their only recommendation was to take back to the dealer. I order the map update from Chrysler Group in good faith but failed to get any real support from them or the Disk manufacturer. On checking their website that offered the map updates I found that the product for GPS update was temporarily out of stock. Apparently the manufacture (HERE, LLC ) realized a problem with the Map update disc. Now Im still without use of my $60,000.00 Dodge Ram Uconnect 430N navigation system because of a company Chrysler uses to produce map updates for their vehicles. I believe that HERE, LLC should have made an effort to insure that what they produce for consumers are flawless and without error when they want people to buy their product. In this case HERE, LLC has not made any effort to contact consumers and correct their problem with the map update Disk. Very unhappy with Chrysler and customer service.

2016 Ram 4x4 Ecodiesel MPG - Went in for software updates. They also changed a sensor that went out in the exhaust. Since this I cannot get over 20 MPG and before I use to get 28 to 31 MPG. I bought this and sold my Tundra for the MPG as I commute. Whats up with this RAM? I think they should have to refund my money or fix it for 20 MPG. I could have bought a heavy duty 2500 or a gas truck? Has to be a law on this false MPG claims.

I purchased my 2014 Ram Express 1500 quad cab 2WD exactly 1 year ago today. I had bad experience with the HERITAGE DODGE DEALERSHIP, Parkville, MD - MILEONE AUTO GROUP. My truck had a recall due to a software update (compass supposed to be moved from my Uconnect 5 to the D.I.C. screen) - that was 2 radios & 2 attempts to fix the problem, still no compass at all in truck. While truck was in shop, the express lane manager said they would do a tire rotation. Well I marked all tires, all they did was switch the 2 front tires to either side. But as the MANUAL STATES: IN ORDER TO DO A CORRECT TIRE ROTATION IS BACK TO FRONT, FRONT TO BACK - NOT RIGHT TIRE TO LEFT & VICE VERSA.The payload capacity of this 2WD 1500 is claimed to be 1900 lbs.+ in the bed of the truck. Now here is the kicker, I load my 2013 Yamaha Grizzly 700 in the bed & my bed squats down 5 (5 inches) - my Yamaha Grizzly only weighs 686 lbs. with fluids. Currently this $35k truck with only 12k miles & 1-year old KBB is $21k trade-in value. The design of the coil spring, rear springs is great when empty; handles nice & smooth. Add 200 lbs. & go over a speed bump carefully & you will feel the sag/plush/too soft springs bounce you 2-3 times. Add the 686 lbs. & gently go over same speed bump - bump stops, actually hit the axle. Now I have to go & purchase HD coil springs or purchase AIRLIFT ULTIMATE 5000 AIR BAGS SO I CAN NOT ONLY HAUL my 1 quad, but also my 10 x 6.5 open trailer with my wifes sportsman 500 HO Polaris too. For a truck (not really a truck, when you cant haul anything over 200 lbs.) its pretty quick. With the 5.7 Hemi, MPG is 20-23 MPG hwy.

Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK and quality fantastic. The amount of purchase could be better, but for what is out there, not a better truck out there. I would stay away from the 1/2 ton though, as my experience shows the fuel mileage sucks and the Hemi has been plagued with problems.

So many negative reviews, so I wanted to post a positive one. Actually, this should be considered 2 reviews, as it covers my experience with 2 Ram trucks.Bought a 2011 Big Horn 1500 quad cab with a 5.7 v8 and 6 speed auto trans. I owned this truck for a little over 4 years, racking up 115,000 miles. The truck was in the shop only twice for something other than normal maintenance. Once for a recall inspection on the rear pinion nut, and once for an update of the U-connect radio. I use it for my everyday vehicle, as well as hauling my boat or a 24 flatbed trailer with 2 side X side off road vehicles. I live in NH, so winter road treatments usually raise hell with vehicles. Every time I put my truck on the lift for oil changes, or other maint., I inspected front end components, paint, brake lines, etc. When I traded this truck, the front end was original and still as tight as the day I bought it. There were no engine fluid leaks, and there were no transmission fluid leaks. I did have a torn CV boot on the pass. side, but that was due to the muddy condition of the service road to my camp... no fault of the truck or design. The underside of the body still looked like the day I bought it, with no rust formed. The chassis was just showing signs of beginning to rust. It should be noted that I wash my truck REGULARLY, especially during the winter months.In 2015 I bought a new Big Horn, with 5.7 hemi and 8 speed tranny. As I write this it has 20k miles. It has not been in for any service other than normal maintenance. I expect this truck to be as reliable as the 2011. I dont care which manufacturer you own, or have owned, there are lemons with ALL of them. For my money, I think RAM trucks are still the best value!

My company got me a 2015 Ram 3500 6.7 cummins at my request. The truck started acting up with the cruise control. It would set and show it locked in on cruise. The next day it started working again. I took it to a dealer and they said if no check engine light was on there was nothing they could do. 2 days later I get a engine light and a def warning. The more warnings. I take it in and they look at the truck and say you have a bad sending unit and its on backorder. This is 3 weeks later. They said also keep your def tank full and it will be ok. So I did. Yesterday it went into limp mode and left me going 5 mph in rush hr traffic. I pissed a lot of people off just trying to get off the road. I called the dealer no help, then the 800 # still no help, then I took it to Facebook on Dodges page. Then I got some help. But today is Friday. Im at home with a broken service truck and making no money! They found the part I was told this morning from their supplier. And Im on the top of the list but still no help to me. So I think I will push them a little harder and see what happens. The EPA needs to at least SET THESE TRUCK TO GO 45 MPH THEY CAN CONTROL THE AMOUNT OF THROTTLE SO THEY DONT HAVE BLACK SMOKE COMING OUT. By the way I have 3 Dodges, a car, and 2 trucks.

My 16 month old son, Odin, and my 3 year old Thor had just been buckled into their seats. I just plugged in my phone as my battery died sending a text that I would meet in a few minutes... for the catfish festival! I backed out, started driving and poof! My airbags exploded!!! I drove off the road and into my neighbors driveway without ever hitting the breaks. Next thing I know, my face, shoulder and arm are burned from the airbags, and my kids are screaming. My neighbors all come out, one saw the whole thing, and asked what happened. I am sure I sounded like crazy lady with..I have no idea. But, I really didnt know why one minute I was fine. And the next I had airbags and a crash. 1 week later I got the recall in the mail for the airbags. I still have not received the recall for temporary loss of vehicle control. Ram has not responded to my report of the recall, its been a week and I have called EVERY day to see when I get to talk to someone. I walked into local Ram dealer and asked for the local Chrysler rep-Scott ** - I cant get his number nor will they give me his email or even a mailing address for a lawsuit letter! My GEICO rep wants to part out my totaled truck without looking into the recall. I am told by 3 GEICO adjusters, they are not going to download the box... the magic box that will confirm my airbags, and if I want to persist i.e. It I can. Wow. Where is the class action? My attorney said since me and my kids werent racking up thousands of medical bills (we were only going 15 mph) it is not worth taking on. I am now out 10,000 to get my same truck this year. I am changing insurance, to say the least, and want to sue Chrysler... but have no address for my lawyer to send a letter to! Anyone else have this problem??? My uncle owned a Chrysler dealership for 30 years (retired for last 15) and has never heard of such negligence by Ram. He is embarrassed to have been their rep/dealer.

Bought a 2014 2500 Mega Cab Laramie Longhorn for $67,000 dollars. At 3000 miles the steering tie rod locking nuts and main nut backed off and caused the steering wheel to turn 180 degrees and almost came off which would have resulted in no steering. Took to the dealer there were no parts. They were backordered, dealer offered to retighten the existing nuts. I told them I wanted both tie rods and all the nuts replaced because they had pulled threads. I crawled under the truck and marked all the parts with a magic marker.After three weeks part of the parts came in. They replaced them but did not replace the ones I marked. They told me it was ready. I showed them the magic marks on the parts they did not replace and I told them to reorder all the parts again because they screwed the new nuts on the pulled threads. Two more weeks and got all the parts put on. They realigned the wheels. At 4000 miles it happened again. We went through the whole process again. Another two weeks. Knock on wood they got it right this time.Now I have 49000 miles and did not buy the extended warranty ($3800). I was pulling my RV trailer down a long hill and started hearing a whine pulled over and determined it must be the fan blade. Drove it whining to a RV park and dropped my trailer. The whining would increase when the engine was revved. I sounded like the power steering whine. It was full of power steering fluid and no leaks. The next morning I started the vehicle and was warming it up. After ten minutes I went outside and the vehicle was smoking and had dumped all the power steering fluid on the pavement. The pump pressured up and blown the hoses in three pieces.I called the mechanic at the place I work, who has a fleet of 200 dodge rams. He told me this was a known issue with Dodge. The hoses have a plastic liner in the ends that rupture and ball up in the hoses and restrict the flow of fluid causing the whining sound. When you shut off the engine overnight the plastic cools and hardens plugging of the hose. When you restart the plastic stops the flow of fluid and the pump pressures up and blows the hoses in two. I you were driving and this happens you lose power steering and power brakes creating a potential hazardous situation. It is extremely difficult to steer and practically no brakes. If you hear this whining sound shut it down immediately and dont drive.I had my truck towed to a dealership about 10 miles under the 100,000 mile Chrysler warranty but would have had to pay the difference of anything over 10 miles (read the fine print). Ordered the parts. They were on backorder. I was told it would be approx. 3 days getting the parts. The dealership does not have loaner vehicles or rental cars. My RV was racking up $42.00 a day waiting on parts. I rented a car for $23.00 a day. Nearly $75.00 a day waiting on parts. The dealership would tell me every two days the parts would be there anytime. After 11 days I took my family home in the rental car and release it. I got a fellow RVer to tow my trailer to storage. I was given the price of parts and labor to fix the truck was $339.00.I called Chrysler Customer Care and talked to a agent named Patrick. He called the dealership and verified my information and said Chrysler would definitely take care of the cost of fixing the truck even though it was out of warranty. He said for me to pay the bill and gave me a link to upload the receipt and they would reimburse me. He also said when I finished with the rental car they would send me another upload link and they would review whether they would reimburse or not. (All sounds great huh? NOT.) I finished with the rental car and uploaded the receipts to Chrysler. The link could be used only one time.I called to get another link so I could upload the receipt for the repairs. I got an agent named Debbie. She said Chrysler would not take care of any of it and told me Patrick had misinformed me and wanted to know if I wanted to buy a service contract. She was a lawyer wannabe and would not move. Chrysler Customer Care needs to change their name to Chrysler WE dont CARE about our Customers Just give us more MONEY. As of this writing it has been 17 days with no parts in sight. Looks like I may have to go get my truck and tow it home and put third party parts to get it running again. If you are considering buying a Ram Truck read every one of the reviews above and prepare yourself to deal with all or most of the issues described. Remember!!! Chrysler doesnt care about its customers. Only getting your money!

2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It showed a problem with the tire sensors. I called the dealer to make appointment asap and since then it has been in 3 times for the same problem this time now they have had it for seven days and still nothing! I do believe the dealer is trying but Chrysler is not interested or really not into customer service. The only answer I get is Chrysler engineering is working on it (BS). This is the first Dodge I have ever owned and will most likely be the last. I have always bought Ford Trucks but all my friends had Dodges and talked very highly of them so thought I would try - bad mistake. Call me if you want more details.

I am going hell with my Ram Promaster 1500 2015 I purchased 2 and half years. From day one it just has cause problems. Brakes went after 15,000 miles. Dealer (Dodge Ram Central Ave Yonkers NY) said there was nothing with them even though my mechanic told me there was and to bring it back to dealer as for the van was still under warranty. Nevertheless they wouldn’t change them. It cost me $1200 out of my own pocket.Now for this last 2 weeks my van has been making weird noises, found one of radiator fans was broke so couldn’t use my ac till it was fixed then I was told the part that I need is on national back order and will take 1 -2 months to get. Wow now 2 days the other fan went and van is overheating and the only way I can drive is if I have heat on full blast which is impossible with 80 degree weather. Ram has told me that I shouldn’t drive the van as it could cause more damage. My mechanic has told there is 1400 people waiting for this part. It’s manufactured problem and ram hasn’t even issue a recall.They won’t give me loaner van. I now have to pay to rent a van $550 a week out of pocket till part is made which could be 1/2 months. They actually can’t give me ETA. I really think this should be looked into. Big corporations shouldn’t be able to get with this. I pay $38000 for this van which I shouldn’t have any problems for least 4/5 Years. Why should I have to pay for rental when’s it’s a manufacturer issue. Please help.

When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.

Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service dept 10 separate times to fix my cruise control. With every visit I was greeted as an inconvenience each time until the second to last where Jay who I perceived to have been helpful until I went for the last time. He told me I was square and would not be charged for the repairs due to 99% of the problems being due to lazy mechanics. I was charged $500+ to have the repairs accomplished. Hindsight I shouldnt have given them a dime but I wanted to be done with this dealership as soon as possible. You will have better luck going anywhere but here. I personally have a biased against Dodge in general after this experience and will probably go to another brand.

Purchased the truck brand new off the lot. We’ve had 4 recalls on it and it has barely 6,000 miles on it. Had no idea until after I purchased that they also have the lowest resale value. I found out only by trying to trade it in on another vehicle.

I have a 14 Ecodiesel been in the shop 15 times for engine light issues. The exhaust filter plugs up last night. Im going out for a drive to clean out the filter and it goes to 100% full. Now it only goes 20 - 30 mph. Consumer affairs has been not much help. Tried to contact Robert Hegblooms office this morning no luck. They dont want the corporate level to know what the real world is going through. Anyone has his contact? I would love to talk to him.

I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues. Chrysler, paid a tech to do a ride along, and the tech seen all the below issues, but the computer said the truck was fine. Well it is NOT fine. This is the biggest piece of ** on the road. Please read #15. Very important. 1) The exhaust break does NOT work. 2) There is no power from the turbo. I cant even tow my 10,000 lb toy hauler up a hill. On my way to Flagstaff a 1973 40 Winnebago passed me. WTF! 3) Passenger rear light out, still shows up on screen. Airpark ram cant fix this. 4) Passenger light on step is now out. It was working when I dropped it off on 12-3-14. 5) Steering wheel is still sloppy. There is too much play. This is the fifth time they tightened it. 6) There is masking tape residue on the passenger side, after the windshield was removed at Airpark, to install the new ceiling. 7) Still no stopping power from truck breaks when trailer is hooked up. 8) Replace ceiling. Bill has it ordered. Never installed after a month and a half. 9) Tires are bald. Bill has an email to Coy. Waiting on response. Response was Not our problem. 10) There still is loud eerie creaking noises coming from truck, when in off position. 11) The horn sometimes sounds weak. You can hardly hear it. 12) Still no power and lag when towing a trailer. 13) The truck auto starts on its own. 14) The truck will not let you in sometimes when using the remote.15) BE VERY CAREFUL!!!!! The truck will go into full acceleration when you are driving. It has almost KILLED me, and others when this happens.I would like to start a class action lawsuit. Please call if you have the same issues.

In regards to a 2014 Ram 2500 - under 40K miles. I was recently involved in an accident which resulted in the truck rolling over multiple times. The speed of the truck was just over 50mph when it began to flip. At the end, the truck was sitting in the middle of the road on its roof, without a single airbag deployment. Regardless of FCAs comments, I think being the driver, I was in a much better position to dispute the seatbelt slack or tensioner. I wasnt driving leaning over the steering wheel, but somehow, with the seatbelt on, my chest slammed into it. If it did lock at any point, it was well after the point it should have. At the end, I was fully turned sideways in the seat, upside down, with over a foot between myself and the seat. Locking after the slack comes out doesnt constitute it working to me.Public - be aware - FCA has claimed that the vehicle decides when to deploy airbags in a rollover event. (Note: - in their response, they do not specify these tolerance levels of course). Ill attach pictures showing the damage to the outside of the truck, along with the inside showing no airbag deployment. I will also paste FCAs direct comments. Look at the pictures. Imagine yourself or your loved ones in that vehicle. Then read the FCA comments. If after all that, you feel that there still is no need for airbag deployment, then go ahead and buy one. For those that believe they should have deployed - please get the word out.For full disclosure - I did buy another 2500 myself. I was, until I received the FCA email an hour ago, a loyal RAM buyer. I bought the new truck 2 weeks ago with the hopes that FCA would have told me a sensor was bad, wire disconnected, or something that pointed to a failure. I never, in my wildest dreams, would have thought that something as violent as I went thru, did not warrant airbag deployment. (Also, it took about a month before they could get the vehicle inspected and respond back. Every call to them was a standard response - you will hear back from someone in 1-2 business days.) I will be pleading with the dealer to take the truck back. Personally, I could not in good conscience put another person in that vehicle, fully knowing that in the same situation the air bags would not deploy.FCA comments: We have had the opportunity to review the results of our inspection, and must advise you we believe the air bag system operated properly, and as designed in this incident. Your Ram is equipped with a passive safety restraint system that consists of Seat Belt Tensioners (SBT), Side Curtain Air Bags, Side Seat Airbags, and driver and passenger Front Air Bags. The SBTs actuate to remove slack in the seat belts to snug the occupant into the seat at the onset of an accident. The Air Bag Control Module uses a roll rate sensor to determine the severity of a rollover event, and the appropriate response, activate the SBTs alone, or activate the SBTs in conjunction with the appropriate Air Bags. If the SBTs are sufficient to provide protection, then the air bag deployment is not merited. In your accident it was determined that only the seat belt tensioner deployment was necessary.

Dodge RAM has had a long-term, well-known problem where sometimes when the driver hits a small bump in the road the truck starts shaking violently and wont stop until the truck slows way down. The claim is that it has been fixed in the 2013 model but it has happened to my 2013 RAM 3500 three times. The truck has 13000 miles and is in perfect condition. I took it to the dealer and at first he claimed that hed never heard of the death wobble. I showed him dozens of internet articles, including references to many notices to the dealers about this problem. After that he admitted that he knew about it but said there was nothing he could do. He inspected the truck and said that it looks perfect. Only it still has the death wobble. Now what?

I purchased a new 2013 Ram 3500 Dually Longhorn. I currently have 83,000 miles on the truck. I have towed my 21000LB 5th wheel camper 17,000 miles. I am very impressed with the quality and the capabilities of this truck, I have had two issues with the truck thus far, a def injection/DPF exhaust part failure, and, a seized water pump. Both times the dealer service was quite good. I would buy another one. I just sold my 2001 Ram Cummins 2500 with 307,000 miles. It was an excellent truck. I replaced it with a 2017 Ram 1500 Longhorn. I hope it does as well. So far so good, I love the Ram boxes and the cargo management system.

2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicle used from a Chevy dealership with 46000 miles on it. At 50000 miles I had a violent wobble that started at the right side of the vehicle, spreading to the left, then moved to the back of vehicle. This wobble shook all in the cab of the truck. I returned the vehicle to the dealership where it was purchased in April 2011. There was no problem found with the front of the vehicle, so the dealership contacted a local Chrysler dealership that had no knowledge of known front end problems but suggested it could be caused by a worn tire. This dealer rotated the tires, balanced, and did a front-end alignment, which was covered by an extended warranty I had purchased; yet no failed components were found. This death wobble (as shown on the net) continued and at the present time it is at a Chrysler dealership. I have been contacted by the business stating they found no failed components, so the insurance will not cover any repairs; but the dealership feels it is the steering box linkage, which can be replaced at one thousand dollars (my cost) without a guarantee that it will fix the problem. Chrysler has known about the problem for years and has not come up with a solution to a poor design and will not assist in any repairs. The problem is covered in issue #74 of the TDR (Turbo Diesel Resource) where it talks about possible repairs and after-market business, such a Genos Garage, where they are marketing a BD steering box stabilizer which they state “will eliminate the wobble.” I checked with the NTSB for complaints, only to be advised there have been no deaths reported caused by this wobble. I want consumers to use caution when purchasing a used vehicle 2500 or 3500 Dodge Ram, but I also know that all vehicles does not have the problem or just not reported.

Bought in to the new RAM truck experience in 2014 and purchased a 2500 RAM with a Cummins diesel engine with the purpose of pulling a toy hauler when we retired. Since acquiring these special vehicle I have had 12 recall notices, several service warranty issues that took forever to repair and no support from RAM trucks. If not for a decent dealer, this would be a total nightmare. I have had the Urea sensor issue which RAM implied was due to bad DEF fluid when in fact it was a faulty sensor design that fails due to the corrosion from the DEF fluid.I am now waiting on a correction to the latest recall T51/NHTSA 17V-562 to correct a water pump failure which may cause an engine fire? No indication on how/what they will do or if they will give a loaner vehicle to use, not one answer from them. They have a nice design in the truck, but have failed the public in quality control and standing behind their product. Would not recommend this vehicle to any of my friends for future purchases.

Very poor customer service in regards to replacement of front seat padding in my Ram 1500. The representative I spoke to said that it wouldnt be covered under warranty. They claim the seat padding was covered for 12 months or 12 thousand miles. The padding has broke down so far that it feels like youre sitting on the bars. They claim theyve known about this for 7 years but refused to do anything about the manufacturing process. In my opinion, Dodge doesnt care about customer safety or customer service. I highly doubt that I will buy another Dodge.

I just purchased a 2014 Ram 1500 6 weeks ago with 36,000 miles on it. Every time I stop I feel a jerk, kinda like something is slipping. If it does not do it when I stop it does it when I take off! The Dodge dealer was very unhelpful. Wanting to charge me even though I have a warranty! So Im bringing it where I bought it from. Its a Nissan dealer but I figure its best to go where I purchased it. I traded a Ford truck with 170,000 miles for this truck and never had a driveshaft issue. Im wondering if I should fix this and get rid of it? Does anyone know if I can legally make them take it back? Ive only put 3,000 miles on it, it would not have been that much but I called the Dodge dealer right after I noticed it and they said it was normal, it was the brake assist!!

I have this car Dodge Dart SXT 2014 new and I have problems with idle, transmission shifting bad, front suspension noise and steering noise in cold temperature. I take my car to the dealer more than 3 times and they do nothing to fix the problems of my car. I am tired of the excuses of Dodge dealers. I want this problem fix.

Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also have a camshaft worn do to poor oil movement. Loud tapping. Dodge does not tell consumers about the problem or fix the problem. This is a factory defect. A lot of Dodge 5.7 Hemi owners are having the same.

While driving my 2009 Dodge Ram 1500 truck, the ignition shuts down. The truck stalls out and I lose power steering and control. This has happened on several occasions and many times nearly caused an accident. I have spoke with Dodge about this dangerous situation more than once and have taken my vehicle into the local Dodge dealer for repairs. Some of the repairs were performed on a recall status, however this stalling problem has not been addressed and does not show up on the computer; therefore it doesnt exists!! My truck stalled five times yesterday and had to struggle to steer it off the road to prevent a rear-end collision. My wife was with me twice and refuses to ride in this vehicle any longer. I called Dodge yesterday and was on hold for 35 minutes. I finally called a representative not associated with any recalls and expressed my dissatisfaction concerning this matter. I was told there would be a 24 hour time period before a supervisor returned my call. I have not heard as yet. I clearly do not know what to do. I need this vehicle for my work and it has been modified to tow vehicles. I just cant climb in another vehicle and perform my duties. Dodge does not want to admit there is a problem because then it would have to be added to their long list of recalls. I wonder if it will show up on their computers when there is a fatality. Apparently, they have scheduled another appointment at a different dealer to check the truck again. I will have to take time off work and only hope I arrive there safely.

We bought a 3500 Dodge Ram diesel truck with 22,000. We purchased an extended warranty for six years or 100,000 miles. Chrysler is refusing to honor the warranty.

I purchased a New Dodge Ram Ecodiesel pickup in November of 2017. It was one of the first ones made after the emission updates. The truck will not run properly after it sits overnight in cold temperatures. The dealer has had it in the shop at least 6 times. They tell me that Chrysler is working on a computer update for the problem. I did hire Lemon Lawyer, but they havent helped at all. This is my first and last Chrysler product! I havent seen the truck for almost a month. My dealer did give me an old truck to drive. But, that doesnt seem fair when Im making payments on my new one. I just want some answers and to get rid of this piece of crap. I use my vehicle for my office. I am on the road selling 5 days per week.

To Tami from Naples, Ive had the exact same experience with my Dodge Dually. I had to replace the front tires, and asked for a front end alignment, this was not at a Dodge dealer, was told it couldnt be done without replacing the ball joints to the tune of about $1000.00. Went to the dealer. Their answer was to rotate tires, nice.

I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear window until the spring of 2017. After I made that mistake it never stopped leaking. Anytime it rained (even a light drizzle) my cab would get water inside. I took it to two different dealers a total of four times. Each time they told me the drain holes were clogged and they solved the problem when they cleaned them out. Each time I took it home and sprayed it with a garden hose mimicking a light rain or washing the truck. Each time water was flooding my cab within ten seconds. I tried the corporate customer care line as I was tired of wasting time with dealerships but they were some of the most incompetent people I have ever talked to. Their response to everything was, Theres nothing we can do about that. Apparently they manufacture the truck but do not stand behind it as far as poor quality and customer service is concerned.

Bought a 2015 Ram. Only has 4000 miles and transmission needs replaced. I know things happen but Ive only made three payments. Im done with Dodge.

I feel it is necessary to write you about the problems I have faced with my truck and your company. On September 12, 2014 purchased 2013 Dodge Ram 1500 from Dallas Dodge Chrysler Jeep (11550 LBJ FREEWAY, DALLAS, TEXAS 75238) VIN # **. On the purchase date, radio and navigation do not work correctly. I was told by the salesman to take it by my local Dodge dealer (McMullan Motors) to have it checked as it is still under warranty. The first time I take it in, after waiting for a couple of hours, I was informed the radio technician was not there and I would have to bring it back in. I work about 300 miles from my home so I informed them I would have to set up another time to drop it off. I could not leave it and do not own another vehicle. I was also not offered a courtesy vehicle or rental car. In the meantime, I noticed several other things not working correctly so I made a list to get everything checked upon my return.On December 15, 2014 I bring my truck in to be serviced for the following problems: navigation/compass/radio not working, headlights fogging up, vibration felt while driving down the road. Of these 3 problems, only one was fixed even though I was assured by the service department my truck was fixed and I was good to go. On December 23, 2014 I was shopping and when I returned after a rain, my truck had approximately 3 of water inside the cab. I immediately called the McMullan Motors and they explained to me someone else had called with the same problem. I was told if I took it somewhere to have it fixed, other than a Dodge dealership, that would void the warranty. I then made another appointment to drop my truck off, leave it and pick up later.On January 5, 2015 I took truck in for leaking back glass. I am called and good to go. On February 12, 2015 check engine light comes on. I make another appointment. On February 13, 2015 I take truck in for check engine light, fuel sensor vibration. I explain to the service dept. I am still feeling the vibration and was assured they did not feel anything and I should bring it back in for another look. On May 4, 2015 take truck back in for vibration/rotate and balance tires. This time, they rotate and balance my tires. I pick truck back up and yet again I am told that I am good to go. I call them back later that day and tell them I still feel it. I was informed I should bring it back in for another look. During the month of July, my back glass leaks again after a rain. I take it to another dealership to have it repaired. I also explained the vibration to them. I cannot leave it that day and asked to bring it back the next week. This time I leave the truck for 5 days!!!On July 22, 2015 take truck back in for leaking back glass, vibration felt while driving. I go back to pick truck up and I was told that my vehicle warranty was up and my extended Gold Plus warranty (I paid an extra $1500.00 dollars for this) had a 100.00 dollar deductible which I was responsible for. When I explained I had already paid for this once, I should not be responsible for paying for something that was already fixed once by Dodge, the service manager told me to call the dealership and ask them about it. I asked about the vibration and the manager informed me that Ram is notorious for putting bad tires on trucks. The tires are probably the cause of the vibration and I should contact Goodyear to discuss it with them since Dodge is not responsible for tires!!! So, I call McMullan Motors about the back glass issue. I was told by the service department and I quote, Sir we get ** parts all the time! Sometimes we get ** parts right out of the box!!! How sad is it that your own employee tells me this!!! Mr. Hegbloom this is my complaint: I drive to Dallas to purchase my dream truck! I get these responses from your own employees!!! Good to go. Ram has gotten so bad, Dodge separated themselves from the Ram name. Dont know why its vibrating - couldnt feel anything- bad tires, ** parts. Not once has anyone apologized and tried to actually fix my truck. It seems that passing the buck on has become quite the norm. I know this letter is lengthy and for that, I apologize.There are many truck companies I can choose from. I can buy any truck I so desire, some for less money. I have been a loyal Dodge customer for many years and feel that I am owed some loyalty in return. I am truly disturbed by the inept actions of your employees. I saved up my money and had the choice of any truck on the market. I hope that you can restore my faith in your company.As of today, here is a recap of problems I am still having with my truck: engine noise vibration around 40 mph or 1100 rpm, vibration in truck suspension while driving normal speed, transmission is slipping when accelerator is pressed, transmission shifts hard in and out of gears, tires are severely worn at less than 40,000 miles, overall performance of truck is poor, radio still does not work correctly, USB port does not work.

Where do I start?! We purchased a 2007 Dodge Ram 1500 new off the lot, after trading in our Dodge mini-van purchased new in 2004. Financing was really easy through Chrysler Finance. This was the only positive thing in all of our experience with this truck. The first year, we had problems with the gas cap light coming on, then the engine light. We had regular maintenance because we needed to have a reliable truck for our outfitting business. Within the next year, one day, the truck wouldnt even start. We found out that the anti-theft sensor in the steering column wouldnt accept our key. Again, we needed a new sensor; this was one of many to follow. We had to replace the radiator several times, have it flushed because the heater wouldnt work. The air-conditioning hasnt worked for 3 years now. The computer has been eating up all our money, and the dealer refused to change it when it was still under warranty. A sensor for the windshield washer fluid has been on for 2 years; the engine light is still on and now after the truck is finally paid off, the anti-theft device needs to be replaced again. I forgot to mention that the rear end, after the first year, started slipping. I could go on but I think a person reading this gets the message. Yes, there are a lot of kilometers on this vehicle since 2007, but it has been a very stressful experience and journey. I am sorry to say but through all of the trouble with this Dodge Ram, we had to rely on a 1997 Ford F150. Never again will we buy a Dodge.

I purchased a 2011 Dodge mega cab 4x4 longhorn edition dually last year ($54,000) because I owned a 2006 same truck and it was great to me. This 2011 has been a big headache. It has a horrible vibration and a loud clunking noise when you let off gas or give it gas. It is doing this since day one. I am back and forth to dealer, till I filed for lemon law. Florida only covers vehicle up to 10,000 GVW and the truck is rated for 10,500. Bunch of bull crap. I had to file a lawsuit and I am in the process now. The court date is not until Sept 2012, so I will have owned truck for over a year and a half. On top of it all the truck gets horrible gas mileage compared to my 2006 almost half. My 2006 would get around 19 on highway and the 2011 gets 10. What a joke Dodge is. I will never buy another one after these problems with customer service and Dodge. I have read on several forums that people are having this same problem and have been getting the same run around. If there is anyone who would like to file another class action suit get in touch with me.

Bought a demo Dodge Ram 2015 Longhorn Limited EcoDiesel with 2400km on it. On Thanksgiving driving on a HW with my whole family, noticed burning tire smell in cabin, and a smoke behind me. I have just done rustproofing and car was standing outside for 3 days without being used as per recommendation due to drip, but found it weird that the smoke appeared after an hour of driving, did not make sense. As I was pulling over to make sure my tires are not on fire engine shut down without a warning or any type of alarm. I was towing an empty trailer which was soaked with black engine oil and after checking the oil level, there was none in the engine. After towing my truck back to the dealer and diagnostic (500$CAN) was told that they found metal shavings in oil pan, the main crankshaft bearing failed = metal shavings spread, build up pressure that blew rear main seal and due to engine oil loss resulted in catastrophic engine failure. Since in Canada warranty is only to 100000Km and I am at 141000Km, it will not be covered by a warranty, and service manager, after showing me the bill for repairs told me I should of bought an extended warranty (thanks **, for a reliable product that I bought from your dealership). Called Fiat and any one I could think of, seemed that the system is stacked against consumer. Estimate for repair is 19000$CAN plus 26h of labour, plus tax. (oh and they are on a 2 week backorder since they only make 20/week) Towed my car on my own to US dealers who are currently installing my new engine (used cost 6500USD and new 9985$ USD) and labour is 23h to do the job (usually 2 business days or less to deliver new engine). In US it is 100000miles warranty and receptionist assured me that he will look into the warranty for me on his side, not holding my breath, but after dealing with all these issues and not having a car for a month, my trust in Dodge or Fiat products has been diminished. After doing a little googling for this particular issue, a lot of info out there, bottom line there has not been a Canadian/US class action movement yet although quite a bit of engine failures stats for 2017 - 19 Fiat EcoDiesel failures per week in comparison to Cummings 2/week. Not sure where they got their stats but will look into closely. Mine is a 2015 and has even worse rep as per online reviews. Depend on my outcome with America dealer when I pick up my truck with new engine in it (so far customer service has been 100% better). As for Canadian side, I will no longer buy a car there from any dealer due to heavy monopoly, price gouging and a very poor customer service.

My drivers side airbag deployed in my 1995 Dodge Ram 2500 as I was driving down the road on Monday. I did not hit anything; it just deployed. I spoke to Chrysler and they told me that because my truck is 17 years old that they are not going to do anything. They are not even interested in finding out why it happened? I know that there are thousands of these trucks still on the road and I think that it is ** of them to not care because of the age of the vehicle. My truck is in great shape and is well taken care of and I am very disturbed with the experience that I just had with them. This may make me think twice before buying another Dodge.

My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!

I need a diagnostics test to see why the RPMS escalate while sitting still and in drive, accelerating to about 7/8 RPMS,while not going nowhere. Its been doing this for about 2 1/2 yrs and all they can tell me is, cannot diagnose the problem if it doesnt register on the diagnostic tester. They want me to pay my deductible on my insurance, Im not doing it. They should find out whats wrong with it at their expense since its been happening at about 20,000 miles. And they will not pay for a loan car while its being looked at. Lord help me if it shoots me out into traffic.

I own a 2014 Ram 1500 Sport. About a month ago while driving down the road the windshield wipers went on on a clear day. When I went to turn them off I realized they were NOT ON!!! About five seconds after that the Service Airbag Soon light came on. Before I could find a place to pull over the driver side air bag deployed. Truck has been with the dealer the entire time, engineer has given go ahead to fix the issue and the truck is still not fixed. NO ONE from Chrysler/Dodge has returned my calls (four so far), dealer says they can only put the shop foreman on my truck but he needs to supervise others so cant commit a full eight hours a day to my truck. Will say they have given me a rental truck to use but I want this resolved.I am particularly frustrated that no one has the decency at Chrysler to return my call. I do not want this truck back. Am going to chase them for a new 2015 Ram 1500. Have contacted a lawyer, the CT Dept. Of Consumer Protection and if this is not resolved to my satisfaction soon I will contact my local news media and inform them of what happened.

Bought a Ram 4500. Had 6 weeks then dealership had for 6 weeks due to a faulty fuel tank. Customer service at Ram headquarters agreed to send me a goodwill gesture then revoked the offer. Truck was bought for Hotshot business. Lost over twenty thousand and then they kicked me again by revoking the goodwill gesture. Sorry people.

Since we have bought our Dodge Ram 1500 4x4 we have had nothing but problems. #1 stalls when driving. #2 put 4 trannys in it and dont pull anything heavy with it. #3 paint falling off it. #4 it revs up when just idling. The rpms shoot to 4 and back down. We have had everything possible fix that it may have been and it still does the same thing. Just crazy. Some people now days can only afford one vehicle and when they do they expect it to be a good one. I will tell you one thing if I can afford to get another one it will definitely NOT be a Dodge. With all these problems and not just this one there are a lot of complaints about 05 Dodges. I cant believe that only the States are buying back these vehicles. But I will tell you one thing. I have kids in my vehicle and if it stalls and someone get hurt there will be a big law suit. This is not good for business. From one unhappy customer.

The truck was purchased used from the second owner, so it has some issues. Overall though, it is a good truck. It has not had any major mechanical problems, only minor ones. The truck always runs, is very reliable and dependable. Also, the price was right for what we could afford at the time. It was in good shape for the year. The dash was in one piece, which is unusual for a used truck. Normally, the dashes are cracked and broken from the sun and heat. The title was clear. We ended up making a new friend as well. I like that the truck is blue plus it is a basic model. It has manual locks and windows. It is just a good work truck. However, the heater comes on when you press the brake, so it has to be disabled during the summer. Also, before the brakes get warmed up, be careful and slowly press them or you may end up hitting your head on the steering wheel. Once they warm up, they are like normal brakes though. The windshield needs to be replaced because it is cracked as well.

We have 2 such pickups at this household and have exact same complaints. We paid over $1100.00 for a GPS/Uconnect system in these vehicles both of which are almost totally worthless. Both of these vehicles are equipped to tow Trailers and both are used to tow Rv Travel Trailers. This crappy GPS sends you on wild goose chases, back roads etc. Its not designed to be used in a tow vehicle at all but there it is and no one wants to step up to the plate and make even a small effort to fix the situation. The dealer says its a product installed at the factory which is not made by Chrysler. I say Chrysler installed it. Its their responsibility to stand behind it and make it work as its advertised to do.I recently went to Canada and it actually showed me driving through fields where no roads exist and the Rt 1 highway I was on has been there over 7 years. Driving south through Maine on Interstate 95, my destination was KOA Campground in Freeport. It told me to exit 95 43 miles before the campground which I done towing a 30-foot trailer. It then proceeded to take me on 5 different country 2 lane roads only to cross 95 two exits below where it told me to exit.Next issue, WiFi. A monthly fee of 34.99 is supposed to give WiFi service up to 150 feet from vehicle. Well that 150 feet is more truthfully 20 feet MAX and the service is so slow. The accessory timer built in the RAM (15 to 20) Minutes shuts power off before you can get connected to a website. This family actually likes both of these vehicles but the High Dollar accessories suck. We will not be buying another RAM Product Simply because of service from Chrysler sucks. The Dealer has tried a lot of things to help but I see it as their hands are tied from no support as Paul Harvey said, PAGE 2.

Diesel engine blown out at 65K. Bought the DODGE RAM 1500 brand new in 2016. Thought the Diesel engine would give us great long-term service - after all we have Dodge trucks as old as 2003 on the road for our contracting company. We do NOT do heavy loads nor towing, they are Quad cabs basically light hauling & crew taxi. Regular service and only 1 previous issue with mass air sensor $800 of that at dealership. The other morning, truck started normal, drive 5 miles to fuel up. Tried to start after fueling, big noise and that was it. Engine blown. Now waiting 6 days to see what they are going to do. 35,000 miles left on factory warranty and they are leaving us with no truck and guessing...

Horrible!!! My Dodge 3500 dropped its 4-wheel drive towing 1/3 of the weight its rated for. It has never been fixed by dealership right since. Its spent over 6 months of the past year at the dealership. I made an appointment. It took two weeks to tell me whats wrong. Now its been there for 3 months and they cant figure out how to put parts in and think they need more parts. Ive talked with Chrysler corporation which just says its on the dealership. Ive talked to a lawyer now. Ive owned Chevy, Ford and Toyota trucks. Never been treated like this. They wont even offer a rental truck. Buy any truck besides a Dodge. Horrible company.

First I must say that I have had a lot of warranty work done to this vehicle already and that in itself is depression. The brakes however have been a problem since I purchased the truck. Since the first 100 miles I started seeing brake dust build up on my chrome rims. At 30 thousand miles I had it at the dealer for a sensor problem that was under warranty and asked them to check the brakes. I was then informed that I would need all new brake pads because there was a lot of rust on the brakes built up from not driving it as much. So the brakes were changed but the dust problem persisted. So with the price of gas going down I started using the truck more and more. (No more sitting and rusting).Now at 58 thousand miles it was in for the recall and more warranty work and I asked them to check the brakes again. It wasnt hard to detect a problem since I had a loss of power, heavy brake dust build up and when I stopped on a slight incline and put the truck in neutral it did not roll. I was informed by the service department that the arch enemy RUST was back but this time it was because of it being exposed to the harsh climate that I live in. Now I needed all 4 wheels not only brakes but calipers, rotors, pads brackets you name it I needed it replaced, because of RUST! What the dealer was going to charge me amounted to a down payment on a new truck. Although I could do the work myself I had a friend of mine who is a certified mechanic do the work for less than 1 quarter of the cost of the dealer. While doing the repairs he found that the rear axle seals were leaking and had contaminated my parking brake. So I contacted the dealer again and the seals are covered under warranty but, if you havent already guessed the parking brakes are not.Now after reading online and talking with certified mechanics this seems to be a widespread problem with Chrysler vehicles. So should this not be addressed by the National Highway Safety Administration? Perhaps these vehicles should be recalled. Brakes are a safety concern to everyone driving on the roadways, Are they Not? These vehicles are advertised as work horses and machines that are made to tow. So why cant they stop as well. Also after having aftermarket part installed and a few hundred miles later, still no brake dust, mileage has increased by almost 4mpg and it rolls freely when in neutral.

I had an accident in my 2014 3500 Ram Dually. When getting an estimate they found the truck had been damaged previously & repaired. My truck is brand new. I went to Bluebonnet and asked why it wasnt disclosed to me since it was over $500 worth of damage & wanted compensation for selling me a damaged truck. They denied responsibility.

2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light would be on and off. As of November 2012, the engine will not start. It has been to 3 dealers with no conclusion of the problem. The computer has been changed along with other items. Chrysler now claims that the engine is out of warranty because of bad fuel. Not to mention, the last dealer who had it left the motor disassembled and pieces missing. I highly recommend anyone going for a Chrysler or Dodge product to seriously reconsider. This vehicle is costing me tons of money with my business, and personal costs such as attorney fees, tow bills, rentals, and loss of work.

I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truck has been serviced religiously. I purchased the vehicle because Cummins has a stellar reputation. Or so I thought. As soon as the warranty expired, the engine computer motherboard failed. The cost was $3,000.00 and it took three trips to the dealer to completely install the motherboard correctly. Hey, things happen, correct? Recently, I have had a consistent engine light on. At 70,000 miles, I took the vehicle in for service. After a diagnosis, the code of P2262 was the most prevalent code and it signifies a turbo failure. Replacement cost is $4,901.00. I called Dodge to express my concern and they refused to stand behind their product.While I have researched blogs and forums for a reasonable solution, at the end of the day, I have a Cummins diesel engine, with two major failures, before the vehicle turns 70,250 miles. This is an inferior product with an inferior organization (Chrysler-Dodge) standing behind it. Run, dont walk, away from FCA (Fiat Chrysler).

Sold my 05 Dodge Ram 2500 diesel to buy New 2016 RAM 2500 w/ turbo diesel. After having the fuel sensing unit go out at about 45,000 miles, got it fixed under warranty luckily with 150 dollars deposit. So here I am with 65000 miles, now its the turbo actuator part. Apparently its about 3100 dollars (American) without the warranty. So I am locked to have the dealership do the work, and of course its backordered and I am out of my truck for going on 2 weeks (while renting a mini van to keep myself in business). All I can tell anyone, buy the dealership warranty before driving off the lot. Biggest mistake Ive made ever since selling my 05 Dodge Ram inline 6. As soon as I get the truck back, Im selling to buy another brand. I need a dependable truck.

The new 12 Inch Electronic/Radio Display System doesnt work. Unable to make hands free phone calls, or access their Uconnect on vehicle support service because there is high levels of static and very low volume. This $70,000 truck has been back to the dealer twice, within the first month of ownership. Both times, the dealer was unable to repair the problem. They claim they have been in touch with the RAM Techline, who instructed them to run an updated software download. They did it, but it did not repair the problem. I have now been told I have to wait, Possible as long as December for the next new software download. Why they think that software update will work, given they said the first software update they completed was supposed to fix the problem and it didnt. In addition to the technology problems Ive experienced, the optional hard bed cover leaks!!DONT make the same mistake I did. I owned Chevy trucks for 15 years, but decided to try a Dodge. DONT make the same mistake I did and buy this truck. Unfortunately Im one of those people RAM refers to in the advertising campaign by saying: More People Are Switching To RAM. All I can say in response to that campaign slogan is More People Are Being Disappointed With RAM!!!

After buying my Ecodiesel I noticed lights pecks on the fender. Don Jackson was very good about replacing the fender but could not get fender tight to the body. The service department said it all like that. But that no correct by knowing now. Then when I got my 1st service and asked about and said they can tight up better than that at Autonation at Victory drive Columbus. Again the technician did do better and the glue was left all over my vehicle. Also the service department had to drain my truck because it put in the wrong oil. To bring you up to date now it is 9 Nov. 2016, had to tow to Autonation Chrysler.The next day Autonation informed the engine failed and broke it down to take pics to send Chrysler. To get it a action to okay to order was 5 days and no rental was assigned to me. Autonation here on Lake parkway was not any help. Fast forward to Wednesday 16 Nov. the Customer service has given me a runaround. I have been asking for a rental pickup for my 60000 weight paper and I have no seen a solution. With number of problem I will be continue calling and get to someone in the corporate to listen and compensate for the damages. I would like to replace the vehicle that is not even a year old 17500 on it. Ram/Chrysler has lost all faith of Company.

2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pedal makes a popping noise when you push it down or let it up. Ive now tried on 3 different times to get that fixed. This last time I was told they could not duplicate the problem. What a sorry excuse. The second time I was in their garage they could hear it and sprayed the brake pedal with some kind of lubricant that lasted for approximately 2 weeks, then the squeak came right back! There is a problem with the CD player, it skips towards the end of the CD songs - it rattles, and if you hit a bump, it ejects the playing CD. The mechanic claimed he could not duplicate this problem as well.So I asked Micheal (one of the service order writers) to get in the truck with me and I put in a CD less than a month old and showed him how it starts skipping towards the end of the CD. He claimed he heard it skipping, which of course it was. I am so tired of these people thinking I will just go away and live with the problems my new truck has... I guess! Ive had the truck 6 months and it has a little over 8,000 miles on it. These 2 problems I have with the truck since the first day I drove it home. At this point in time, I no longer want them to fix the CD player. I want a brand new one! I dont think they know how to fix it since the problem is still there 6 months later! I sure hope you can help me.

Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now Im paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.

My engine on my 2016 Dodge Ram 1500 Ecodiesel 3.0L seized at 14K miles... Towed to Dodge in Yuba City, Ca. They charged me $1200 plus, to tell me that is my fault and water went into the engine by opening the pan!!! No water went, they are full of it... I am getting the second opinion at the Machine shop. I spoke to the owner, and he will give me the exact cause by opening the engine apart.

I bought my Ram 1500 new in 2015 with every tow option available. During the summer months (May-Mid September) I tow a 3,500lb boat about every other weekend... this was the sole purpose for buying this truck. This August while towing the boat the transmission failed to downshift (with a loud BANG) twice, then we got a check engine light, and the transmission reached 280* before being able to get off the highway. The truck was towed to the nearest dealer. The dealership told me there was no overtemp history in the computer and replaced just the valve body and filter. Ever since the repair the transmission regularly runs hot (up to 237* while not towing, usually in the 220s) and does a sporadic slip-bang shift.I opened a case with Ram Cares and got it into another dealership, they couldnt reproduce the problem. The mechanic told me that Chrysler only allows them to replace the valve body or the entire transmission under warranty (if the fluid is burnt), but he felt there was a problem with the heat exchanger for the transmission. When I picked up the truck the service advisor told me (after seeing my many pictures of the trans temp gauge reading 220s and 230s) that even though he cant do anything under warranty right now he thought the transmission would most likely fail before the powertrain warranty expires.This is a problem as Ive already been stranded once while towing my boat. The Ram Cares rep said Chrysler stands by the dealership and my request for further diagnoses OR a warranty extension on the transmission has been denied... this to me means that Chrysler doesnt have confidence in the transmission... a warranty extension would only cost Chrysler money IF the transmission fails again.

2015 Ram 2500 Crew 6.7 Cummins. The only problem Ive had is a failure of the left rear tire pressure sensor. Dealer immediately replace not only the failed sensor but the other three. Absolutely no other issues with the truck. Best truck Ive ever owned!

2008 Dodge Ram Crew cab 4x4 - I have owned Dodge trucks all my life and this is my 2nd 2009 truck which first one was LEMON LAWED for electrical issues. NOW my 2nd truck at 52,000 miles has been one sensor after another going out, electrical issue that continues to affect the automatic start system and other things, rear brakes completely gone which this is a truck that is not used for daily driving or work. Front brakes and calipers were replaced at 19,000 miles for problems sticking. This is the WORST EVER truck owned and is almost paid off where I may go back in debt for a new ANYTHING other than DODGE! UNRELIABLE vehicle and truly disappointed. ;(( TAKE ADVANTAGE OF THE LEMON LAW if possible where they must replace vehicle if it has been in shop for SAME issue 3-4 times depending on your state law.

Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cruise control and all of a sudden it started shuddering. I pulled over immediately and the truck completely stalled out and wouldnt start. Anyone else have issues similar to this? Thanks.

Dodge Ram 1500 2013 - Could not get truck out of reverse. Dealer has had for 3 weeks. Still no diagnosis. 41,000 miles. Security Dodge in Amityville NY.

Executive Summary: The American Automotive Industry as we once knew it and in some circumstances its new European/Asian owners has and continues to set higher and higher standards for not only our convenience, but always with safety in mind. And having had and witnessed some really bad automobile accidents, I for one am grateful for their due diligence.This document speaks to the topic of safety. The DEF System warning that shuts trucks down after some pre-defined distance is dangerous to all who own or operate one. Many of us spend countless hours in our trucks and often at remote locations. This piece of programming needs to be recalled and adjusted such that it does not shut down the truck, but simply warns the operator of the need for service as quickly as is reasonable.The Solution: Reprogram the controller module and change the service warning limitations such that they are benign but not ignored. The Benefits: Safety of all customers and consumers driving our highways. The call to action: Reprogram the controller module and change the service warning limitations. I purchased my second (new) Dodge Ram Laramie Longhorn 3500 Dually 4X4 in July of 2013 from Allen Samuels Dodge on the South Loop in Houston, Texas in July 2013. Up until the circumstances Im about to describe, I can honestly say Ive been happy with the product and its performance. And, since I spend a significant amount of time in my truck with or hauling animals, reliability and safety is constantly on my mind. Getting stranded at any time is not an option although flat tires are often unavoidable on the trailers.December 2, 2014. I am a senior consultant for a small firm where we support an engineering software application that requires occasional out of state travel. This past December the firm received a call from a client that had an emergency and needed someone on site within 48 hours to assist them for a month or more. I packed, kenneled my dog and headed for Wilmington, NC from my home in Bellville, TX within 12 hours. I chose to drive due to weather conditions at the time, not wanting to get caught in any airport delays. Again, time was of the essence and with just under 48,000 mile on the truck had no reason to believe there would be any systems issues. The oil had been changed the day prior, tire pressure was good, DEF tank was full and I had just fueled up.December 3, 2014. I was sitting in traffic on I-10 just 20 miles outside of Baton Rouge, LA when the DEF System warning of the need for service within 200 miles needed to occur or the system would kick in a governor that would prevent the vehicle from going more that 5mph. I immediately contacted the Dodge dealership in Baton Rouge (Salsburys Dodge, 9550 Airline Hwy, Baton Rouge, LA (225) 926-8800). They were terrific, I had them replace the fuel filters and according to their accounting, they flashed the module and I was on my way in an hour and a half. Its now after 5pm. I needed to make Mobile, AL or beyond that night.December 4, 2014- February 24, 2015. I returned home on January 15, 2015, have had a couple of oil changes, radiator flush and new antifreeze added at a RAM dealership in Wilmington, NC, more DEF added to the tank and were now at 54000 plus miles. The late afternoon of February 24, 2015 I was heading home from Houston, TX and the DEF System warning came back on. Once again I have 200 miles to get service. Since the Tommy Vaughan Dodge Dealership is the closest to my home at this point and I had a good friend who had just purchased his RAM from them a couple of months ago, I headed in on the morning of February 25th. 100 miles before the DEF System programming will shut me down. I made the call to Tommy Vaughan and scheduled service for in the morning at 8am.February 25, 2015, 8am through February 27, 2015 4:30pm. The initial item noted was the need to replace the air filter. This did not resolve the DEF System error message as was suggested. The folks at Tommy Vaughan Dodge worked tirelessly for the next three days troubleshooting the issue and appeasing me. None of the module errors alerted them to the real issue. It took numerous calls to Chrysler by them and me to get technical support to their personnel with little or no success.I contacted my service manager at Allen Samuels to determine if she had experienced anything similar. She suggested it was the DEF System Pump. Additional diagnostics proved this to be true. Still no success with DEF System pressure through the injector. Turned out this needed to be replaced as well due to the failure of the pump. ONLY after much frustration (mine), the issue is resolved and Im back on the road. Three days later. Loss of work is 30 man-hours at a consulting rate and more frustration than you can imagine.A consumer at the mercy of failed manufacturer procedures. Total cost of repairs was just under $1300.00 (warranty on the DEF System parts had exhausted at 50,000 miles. I had just above 54000). RAM was not willing to help me out with the cost of parts and labor. The pump and injector should have been RECALLED in that nationally, there are 70 of these pumps on back order for RAM. What do the folks do that cant get parts? Lose use of their vehicle or is the DEF System temporarily by-passed, I wonder? So, why the long letter and what do I really want?I want the DEF System module that is programmed to shut the trucks down at 200 miles to be re-programmed such that you get the warning that the system needs service, but does not put me and countless other drivers like me across America in a potentially life threatening situation as a result of Clean Air Act mandates.I have hauled horses across the United States, served as the equine ambulance driver for horses that were on their way to colic surgery (two hours from a venue in Montana) and drive 75 miles one way to work each morning with animals and people at home relying on my safe return for their well-being. My 2013 RAM cost me $65,000.00 (it was my second in a two year period, I purchased my first $55,000.00 RAM in 2011).That all major automobile manufacturers put every single diesel truck owner in America in harms way is unacceptable. How many wrecks are caused because a driver was suddenly shut down to 5mph, or could not get to dealer within 200 miles to address DEF System issues? Why are 70 DEF System pumps on back order? How many are on back order for the other truck manufacturers?In my own case, the Columbus, TX service department had to go to Brenham, TX to get the replacement pump and to La Grange, TX to get the injector. And where I am grateful to their heroic efforts, what if I had been stranded in a far more remote location? With a 40 trailer and 8 horses in tow heading to an international event 3000 miles from my home? What is Dodge going to do for me then? Or FORD, GM, Chevrolet? What if the DEF System had been in place during Hurricanes Katrina or Rita or Ike? Would we have been shutdown on a crowded Freeway attempting to escape harms way? What about the next hurricane season? Emergency vehicles? What if youre in the ambulance thats headed to a hospital some 200 miles away and the DEF System warning occurs. Do you mean to tell me the ambulance will need to be out of service until a service department can find parts?I ask, do you have three days to wait for a situation that was completely avoidable? Im not a bureaucrat; Im just a working person. Like all my friends that own diesel trucks that are in the same situation Im in. Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down.Im all about cleaning up the environment meant even if its with a colorless, odorless product that can kill people and animals if accidentally ingested, and although Ive not tried it, I understand its pretty good at cleaning stains on concrete. But dont leave people stranded because of pre-determined mechanical obsolescence (in excess of 50,000 miles or is it base upon vehicle operational hours?).Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down. Thank you for your time and consideration. This document will be sent to all the major US and European automotive manufacturers and made public via DEF forums and all forms of electronic communications effective immediately including Consumer Report. Once this recall is in place to include the reprogramming of the DEF Module, I will follow-up with a thank you letter to all.

I just wanted to say I am disappointed with the rear coil spring suspension on my 2012 Dodge 1500. I have an enclosed trailer that weighs 2,800lbs and may have around 1,000lbs in it. The rear of the truck drops down drastically. I know the coil spring suspension gives it a better ride, but it ruined the carrying capacity. The fuel mileage has gone from 17.5 to 15.5 in the past week and I have not pulled anything or changed where I purchased the fuel or the grade of fuel. Maybe that will improve over time. Now I just have a truck that I really cannot use to its full potential.

Really good truck, nice, strong at the same time. I love for years. This truck win the best and always have good offers to help the people own one. We recommend this truck for workers, for any hard work.

This has been a nightmare of gargantuan proportions. I purchased a vehicle, signed the paperwork December 9, 2019. The vehicle was finally delivered to me Friday, December 20th. It was dirty inside when I picked it up and it never worked properly. I took it back to the dealer the following Monday morning (Dec. 23rd). It is now March 11, 2020 and I still do not have a vehicle. The corporate employees I have had to deal with told me things like, they have an unlimited amount of time to decide what to do. They dont return calls in a timely manner. They are trying to get me to take another truck and charge me more, because the special that was running at the time I bought the original truck isnt applicable now. They have offered to trade vehicles for weeks, but havent agreed to a meeting time to arrange for it. I have been paying insurance and payments for a vehicle I dont have and they havent offered to reimburse me for the insurance. I posted on Dealer Rater and BBB in January and it was the only thing that got their attention, so here I am again, hoping to get this settled and, to be honest, I dont want anything to do with Dodge/Chrysler anymore at this point. I just want my money back so I can go elsewhere and purchase a vehicle that works from a dealer that cares. Oh, and the real kicker is that I have since found out that the problem with this model has been known for over four years, the parts to fix it are hard to get and one service tech said he is surprised by one of these vehicles lasting 10,000 miles before the failure occurs. Yet, they are still selling the vehicles. If they are out of warranty when the problem occurs, it costs over $7000 to fix it.

The 2019 Ram 1500 is an excellent truck. The updates compared to the 2018 make a huge difference. I have owned lots of cars and trucks before but this one is the best I have driven. The comfort, the tech features, the ride all excellent.

I purchased my 2015 Dodge Ram Eco Diesel from a custom build on Dodge website. To date my truck has been in the service shop in excess of over a 100 days. In fact it had to be towed on Thursday due to another problem. Dodge or should I say Chrysler Canada has been zero help. Getting a case manager from Dodge is a complete waste of time. Do NOT buy a Dodge. I rely on my trucks for work as I am in construction - the most unreliable vehicle ever - the service departments are equally terrible especially Harris Dodge. Always multiple visits and they never seem to fix the problems. I am by no means exaggerating by anything other than a Dodge!!!

Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!

I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt start. Took it to the dealer and was told the fuel was contaminated and the entire fuel system needed to be replaced. It wasnt under warranty due to the reasoning and they filed against my insurance for the $13,000.00 of repairs. Now 2 more years have gone by since then and we now have the same issue, again. This time $13,000.00 out of my pocket. After looking into it and researching...Bosch told Dodge the injectors and CP3 injection pump cannot handle trash in the fuel and that dodge needed to update their filter to a lower micron (2 micron filter), which they didnt and the consumers are out thousands of dollars. Im quite surprise there isnt a class action suit for this one yet.

I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.

We bought this truck with 4000 miles on it. A demo wrecker. Big, strong, able to handle what we could throw at it. Unfortunately, have had nothing but an issue out of the def system. Hard to keep a wrecker on the road when it keeps flashing the shut down and will not restart in 200 miles message. Finally my husband found the problem. Def fluid crystallizes when air hits it, and each time you add def fluid a small amt of air hits the fluid, so guess what happens. Right. Some of those crystals get in the system, stop up the injector. If you dont believe, check the funnel you use to add def fluid. Crystals you will find. Still has SES light for the system, but at least its not shutting down now. Just a bit disappointed in the product dodge advertised as the truck built especially for the wrecker industry. Wake up Dodge. Wheres your pride in your products? The amt I gave for this truck should make it trouble free for a long, long time.

I have a 2013 Dodge ram 3500 4x4 diesel dually. Im on my 3rd set of front tires. The truck has 36000 miles on it. Will not hold a front alignment. Dodge is aware of this problem and offers no repair solutions. The tires are worn out before the recommended oil change.

Dodge Ram 1500 SLT is a great truck! Very good value for the price. I recommend the one with a v8 (Hemi or not). The truck has given zero abnormal maintenance over the years. The only things Ive replaced have been tires, brakes, battery and belt.

Completely undependable. Too many problems to list here. In the shop with great frequency. Significant safety issues. Service Department doesnt know how to fix it. Chrysler ignoring warranty and refuses to buy the vehicle back. This is the first Chrysler (Ram) product I have ever purchased and it will be the LAST!! This truck was in the shop with just over 1000 miles on it having major components replaced and almost two years later it continues to be undependable, unsafe, glitchy, and in the Service Department repeatedly. Chrysler refuses to stand behind their product, they have ignored the warranty, they have treated me like I am fabricating issues to the point that I have started taking pictures/video of incidents that occur to prove these issues are occurring. They refuse to buy the truck back, they dont care that some of the problems are safety concerns, they just want their money and dont give a damn about the customer (who is apparently NEVER right!!). Worst vehicle experience of my life!

2013 Dodge Ram - I turned in a claim to Chrysler Corp. because of major rust on the rear axle. They said they are closing the claim because it didnt hurt the performance of the vehicle. The problem is that I looked at a lot of new Chevy Silverados and the axles are a bright black luster with no rust.

On 7/15/13, I purchased a Dodge Ram truck from Smolich Motors in Bend. I love the Truck but the finance officer wasnt clear and didnt explain all the extra cost he added on to our deal. After examining the paperwork within a month later, I decided to cancel the extended warranty and the service that I was told was free. I then decided to go through my credit union for the finance but they had to wait for the extended warranty to go through the other bank and be refunded first. 90 days later they finally refunded the $2,200. Then the service contract I was told would come directly to me and wouldnt have to go through the bank sense it was through the dealership and it would only take two to three weeks. Well that was back in October and now we are in to December and I still dont have the refund for the service which I never wanted and never used. The last time I checked they told me it had to go through the bank and the bank would send it back to me. I checked with the Bank and they had not received it. So now we have my money in limbo somewhere and nobody will do anything about it. ** at the dealership has treated me like He doesnt have the time for me and Im unimportant. His excuse for all the mix up was the right hand doesnt know what the left hand is doing. I found him rude and very unprofessional. I dont enjoy being treated with disrespect. I will never deal with that dealership again. Just would like to get the refund they owe me.

Dodge has been trending upwards for the past 10 years. I think they put a great deal of processing and planning to make a very dependable product. I have had a Dodge Ram for more than 10 years and I’m sure I will be loyal to this brand.

Bought my RAM December 2013. First week had water on floors, leak. Bertarra ignored me, said it was winter. Started going to another dealership. They found third brake light leaking. At 30000 miles needed front brakes, still had over half of original pad left. Chrysler corp would not cover premature wear. Now 2000 miles later same problem. Very unhappy with truck. I go out of my way to tell even strangers about my experience. These are not the only issues either... Hemi is week, truck shifts constantly, when in four cylinder mode the truck shudders, wont hold a gear on hills, very poor quality interior... I could go on.

I just purchased my 5th Dodge Truck 2012 2500 Super Duty Crew Cab, had leather installed in by dealer and console was very hard to open. So I was told they will order a new cover and install it. I also told them for the second time that my automatic transmission is banging when I go from park to reverse and drive, was told that they put it on the computer and it was a stabilizer bar that needed some grease. They were closing but trans problem is still banging. What is my next move? I do not want to give the name of the dealer because they are all nice to me when I drop my truck off and go out of the way to help you. I just want my truck with problem switched out or correct the problem.

I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ago. This week Monday morning I started my truck and check engine light came on so I stopped at my local dealer they plugged it in and couldnt read any codes. They informed me that the soonest they could look at the truck was 10 days away. I asked the service manager if the truck would go into limp mode. He informed me NO. I made an appointment 10 days out. Later that day I drove the truck an hour north and boom. What happens the DEF system starts a count down to 5 mph. So I drive into the nearest RAM dealership. They tell me We have no one that can look at the truck or plug it in. I ask the service writer what am I supposed to do brand new truck 16,000 miles on it less than a year old. I was told if you drive west about an hour you should hit another RAM dealership. They might have someone that can look at it, if not keep driving west and you will hit another dealership they might look at it!! I mean really thats what I was told. Now keep in mind you have a 150 mile range until the truck goes into limp mode and wont go over 5 mph. Its December in Wisconsin and its cold so instead of driving west I decided to head closer to home and I stopped at another RAM dealership and asked them to plug it in to see what was wrong with it. This is the 3rd Dealership I stopped at that day. They also informed me that they didnt have anyone to look at the truck and I would need to warm the truck up and try clearing the code out of it which could buy me a few days. I paid $60,000 for this truck and this is what 3 different dealers tell. Well my truck is at a service shop now not a RAM dealer because this private shop is moving heaven and earth to get it back on the road since no dealership would do anything. The kicker is all over this is under warranty but Im paying out of my pocket because I dont have any other way of getting around without my truck. Ive called Customer Service with RAM 3 times and I keep getting the runaround with no HELP. If people like me stopped buying RAM Trucks dealerships wouldnt be in business. I guess spending $60,0000 few months ago doesnt classify me as a good customer..... Sad part is a traded my Chevy Duramax in on a new Cummins. I guess Im the one that made the mistake. I wonder if GMC customer service would be better after spending $60,000. I keep getting told someone would call me in 24 hours still waiting. Im glad that a 3rd party service center is helping me because if they wouldnt be right now I can tell you some Chevy or GMC dealership would be getting a RAM as a trade in. My faith in RAM is gone and Im out thousands of dollars for parts and missing appointments because my new truck is broke down. Thanks but no thanks.

The 2001 Dodge Durango is the biggest mistake of my life. About 16 months ago, I bought a 2001 Dodge Durango. I only had it for 9 months when the engine started to make a loud, knocking noise. I kept all my oil dates and maintained the vehicle as needed. I was told that I needed a new engine. Not only that, but I had several issues with steering and air conditioning. I bought the truck because of the Dodge reputation of being a good vehicle. Now, I owe money on a truck; and Im paying for something I cant drive. Instead of fixing it, I am going to have to junk it. I am truly disappointed in Dodge. I have lost so much money for nothing. I am asking for help before I decide to junk the truck. Can anyone help me?

I have a 2008 Dodge Ram truck. I purchased an extended warranty to 100,000 miles. At 95,000 miles, I took the truck in complaining it would not go backwards when in reverse. They talked me into servicing the transmission and said it was fine. At 102,103 miles the reverse clutches in the transmission fell apart and caused the transmission to go out. I thought Dodge would back their product but they said, sorry, the warranty had expired. I really thought this was supposed to be a Ram Tough Dodge Truck but found out otherwise. I had to spend $4,600 to get the truck fixed.