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Ram Automobile Model 2017 Ram 2500
2017 Ram 2500
The 2017 Ram 2500 is a heavy-duty truck designed for towing and hauling heavy loads. It's known for its robust capabilities, multiple engine options, and a range of trims that cater to various needs. Here are some key details about the 2017 Ram 2500:
Engine Options:
The 2017 Ram 2500 offers a choice of three engines:5.7-liter V8 engine with 383 horsepower and 400 lb-ft of torque (standard on most trims).6.4-liter V8 engine with 410 horsepower and 429 lb-ft of torque (available on most trims).6.7-liter turbocharged diesel inline-six engine with various power outputs, including 350 hp and 660 lb-ft of torque, 370 hp and 800 lb-ft of torque, and 385 hp and 900 lb-ft of torque, depending on the trim and configuration.
Transmission:
The 5.7-liter V8 comes with a 6-speed automatic transmission, while the 6.4-liter V8 and the diesel engine are paired with a 6-speed or 6-speed automatic transmission, depending on the trim.
Towing Capacity:
The 2017 Ram 2500 is known for its impressive towing capacity. When properly equipped with the diesel engine, it can tow up to 17,980 pounds, making it suitable for towing trailers, boats, and heavy equipment.
Payload Capacity:
The Ram 2500 can handle a substantial payload, with a maximum payload capacity of around 3,990 pounds, depending on the configuration.
Cab and Bed Configurations:
The 2017 Ram 2500 is available in various cab configurations, including Regular Cab, Crew Cab, and Mega Cab. You can also choose between a short bed (6.4 feet) and a long bed (8.2 feet), depending on your hauling needs.
Trim Levels:
The Ram 2500 is offered in multiple trim levels, including the Tradesman, SLT, Big Horn, Laramie, Laramie Longhorn, and Limited. Each trim offers different features, from basic work-truck functionality to more luxurious amenities.
Interior Quality:
Higher trim levels of the Ram 2500 offer a well-appointed interior with premium materials, advanced technology, and comfortable seating.
Four-Wheel Drive:
Four-wheel drive (4WD) is available on the Ram 2500, providing better traction and off-road capability.
Technology and Safety Features:
Depending on the trim, the Ram 2500 may come equipped with features like a touchscreen infotainment system, Bluetooth connectivity, navigation, advanced safety features, and a rearview camera.
Off-Road Capability: The Ram 2500 offers off-road packages and features, such as Bilstein shocks, to enhance its off-road performance.
Fuel Efficiency: Given its size and powerful engines, the Ram 2500's fuel efficiency is relatively modest. It typically achieves around 10-15 miles per gallon (mpg) in city driving and 15-20 mpg on the highway, depending on the engine and configuration.
The 2017 Ram 2500 is a workhorse of a truck, designed for heavy-duty tasks and demanding towing needs. It's a popular choice among those who require a truck with robust capabilities and a range of features to make their work more comfortable and efficient. However, it's essential to consider its size and fuel efficiency when evaluating it for everyday use.
Manufacturer: Ram
MODEL: 2017 Ram 2500
MSRP: $40955.00 USD
Related Error Code Pages:
Ram Automobile Error Codes,
Related Troubleshooting Pages:
Ram Automobile Troubleshooting,
Related Repair Pages:
Ram Automobile Repairs,
Related Parts Pages:
Ram Automobile Parts,
Ram Automobile Model 2017 Ram 2500
I work for a auto transport company and bought my Dodge truck which was fine till I got 20000 miles and went to the mountains in Colorado. The truck had a check engine light come on. Dealer scanned said loss of fuel pressure at the rail. The truck was flashed, done great till the mountains and went to crap again. Went to dealer again and they told me it needs flashed again. Know this supposed a new truck flashing come on...get to California and lost pressure again. They replaced the pressure relief valve, picked up truck, drove to my trailer and would you know that the check engine light back on again. They say it is out of warranty for the buy back even though the problem has yet been fixed.
This 2015 Ram makes the third new Ram for me. That being said the third was not the charm. My first was a 2006 Ram 2500 which was a good truck. A lot of recalls but all in all good truck traded with 50,000 miles. Second one was a 2011 3500 mega cab. Dual climate control was out when I drove it off the lot. 10 to 12 mpg which was bad. Third brake light and sun roof leaked, dash rattled 24/7 and 4wd would not work half the time. Really disappointed in that truck traded with 19,000 miles. So I bought my third truck which is the 2015 ram 2500. This truck is so weak Id rather pull with a 1500 and the transmission slips for the first 1/8 mile in morning. Truck now has 9000 miles. So in my opinion Im done with Ram trucks. As soon as I can trade this truck its gone. Take this review how you like. This is just my experience with Ram trucks.
I bought a new Dodge Ram 1500 4x4 on 03/26/2012. The warranty has run out. The truck currently has about 60k + miles on it. The truck started making a whining noise from the rear end. I brought it to my local Dodge dealer to get it looked at. Turns out its the rear end pinion bearing that went bad. The mechanic told me that I might be in luck and that there might be a recall on this rear end. He did some research and found out my VIN number did not match the recall. The repair that the recall calls for is the same repair they did on my truck. The pinion bearing they took out of the truck was trashed due to lack of proper lubrication, the reason for the recall. I called the RAM customer assistance office and received no assistance with this repair.This lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and or cause a crash without warning. The last sentence was pulled directly from the recall advisory that for some reason does not include my truck yet the problem I had is just like the recall. RAM really needs to get this checked out before someone is injured. If you own a 2012 Ram 1500 get it checked out. Safety Recall K36.
Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles. Left rear brake caliper locked up and overheated the pads, was able to unstick it and made it home from vacation. Took it to the dealer where I purchased it to find out why it locked up. They have no idea - possibly a caliper defect. Bottom line have to replace both rear calipers and pads and have the fluid flushed. Never in 30+ years of owning Chrysler products have I had a caliper lock up at any mileage and I have had trucks with over 250000 miles. If the part was suspected as being defective I sure in hell should not have to pay the full $900 repair bill. Call me a PO RAM owner.
Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that Im out of warranty the transmission is skipping. Im trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Lets see what bad news will the dealership give me today?
Bought my Laramie in April 2014. Always was a Ford man - decided to try the Cummins. Bought brand new and wow this is the biggest letdown of my life. Since the second week of buying both front seats came apart at the fasteners and as of 8/21/14 I am waiting for the okay to replace them from Chrysler. The fourth week came around with a check engine light on so with broken seats that ripped my wifes dress I took it to the dealer. They said they cant figure out the code it produced so they just reset it. Two weeks later it was on again along with def service at dealer also tire pressure monitor system failed and the data radio has lost all presets and cuts in and out. Took to another dealer and they said theyre ordering parts and the radio had a recall. One month later came out from work to drive the two hour ride home from work - truck wont start, had to wait for tow truck. Now I am at a third dealership with my 68 thousand dollar truck chained down to a tow truck and I repeat the process of explaining the broken seats check engine light def service light tire monitoring needs service radio data system is still broke after the first recall etc. They call me a week later saying it is all fixed...I drove the two hours back making my wife miss work because they wont issue a truck to borrow while yours is getting fixed. Show up and nothing is fixed but they ordered all the parts. The truck starts though but still has broken seats def service by dealer tire pressure monitoring service are all still there. They ordered parts and will call. They told me it was a loose battery connection. I laughed cause that was my first thought as I checked it being I am a local 12 heavy equipment mechanic for the last 18 years and had my service truck right there. They lie cause I was fed up and got the Chrysler resolution team involved, the day I was stranded two hours away from home not returning to my house until 2am 11 hours after my truck wouldnt start and my wife got off work and picked me up. I have owned the truck 7 months and have been to the dealer 7 times - nothing has been fixed, just ordered with no call backs. After this month Im giving it back to the bank and will have a repossession all because Chrysler fiat ram cares nothing about customer service or their disgusting product. To all my union brothers, dont buy a ram or dodge - it will be a disaster you wont ever recover from. Stick with the Rord super duty or Chevrolet, they wont leave you and yours helplessly stranded lost and confused in the dark.
I bought a 2010 Dodge Ram 2500 in 2010 basically because it looked decent enough and price was less than a Ford or even Chevy. I did this even though many people told me not to due to their experience with problems with owning the truck. Also was told the MPG was far lower than other similar trucks in same weight class. Needless to say I ignored this advice and went ahead and bought it. Now 40,000 miles later and 4 1/2 years I am regretting my purchase. Keep in mind too I am not even pulling a trailer and using it for around town driving. First year I noticed I was getting overall 9 MPG overall which in this day and age is a disgrace. Also the sheet metal is very thin on truck bed. They I guess saved a lot of money here but you will get dent if you lean into in with your clothes. Again no other truck that I have owned does this. Fast forward now to 2014 and the real horror of the lack of quality comes out. In the last two months my window switches and door lock controls on drivers door broke, the gauge that measures outdoor temperature stopped working and the Cup holder broke internally somehow (no outside damage whatsoever just a poorly made device). Well I brought it to Dodge and they see you coming and are trained to hit you hard when you come in the door. Those three little things cost well over 1000 to fix!! Dodge makes parts cheaply and then profits when you come in to fix them. These parts should never break and its criminal IMO when they do break that Dodge hits you so hard to fix them. Also a wire became broken or loose somehow around my license plate and the light wont work. Service tech gleefully calls and says it wont pass inspection without light and says it cost 300 to fix this since access is so hard. I complain. He listens surly just thinking about nothing but his commission or his pay. I took up snow plowing this year in 2015. I have plowed for 15 years with Ford trucks never a problem. That of course all changed here with two hrs into snow plowing with this truck. It became stuck in 4 low and never came out of it till endless attempts. Also I backed into a snowbank muffler clamps and all bent and broke. Again 15 years backing into snowbanks with Ford trucks this never happened. They are reinforced, placed correctly and strong. Not the case with my Dodge - cost I think 500 to fix.This Dodge 2500 is the worst truck have ever owned, its built like a car and they put their heavy duty badge on it for a reason - I have no idea. I will never buy a Dodge truck again nor will anyone in my family or more. I almost did forget when I went to shop for all this serviceman of course tells my transmission fluid and power steering fluid dirty and need to be changed all for another approx 700!! All marked up through the roof, high commissions for service manager? What do you think? I inform him that manual says change transmission fluid at 60k and only if pulling trailer. I am at 42k and no trailer lol. I pass on fluids and get rimmed pretty hard for all else.Really shifty this hole Dodge company.... Oh the line when I pulled up for service was twenty deep.. All SUV, Trucks and cars waiting to be fixed and all looked relatively new too. Big moneymaker for Dodge and Jeep, they build inferior cars and trucks of low quality and profit as us dumb folks parade in to get them fixed. Never again for me!!
I own a 2014 Ram 3500 Cummins Turbo Diesel. I gave you my word it has 420.000 miles on it. Towed a 30.000 lb hot shot purchased brand new from Texas. Never stop running. Never put more than $700 for some maintenance. I was passing cars loaded at 85 mph! The Cummins engine are unbelievable strong and powerful. I am a truck driver. 48 years old. 1 million miles. Drove semis, Volvos, Freightliners. Def system complicates things specially in the winter, truck build a little flimsy but I was very lucky maybe. Cummins engine 385 hp. No words for it. Thanks Cummins Indiana! PS, obsessed with maintenance. This truck are for guys with some mechanical understanding. Love it!
2012 dodge ram 1500 - I have been having issues with the vehicle jerking while Im stopped. Took it to dealer and they said it did it, but they cant find the problem. Then the suspension creaks when going over a bump, replace shock and sway bars. Taking back in tomorrow to get it figured out for the 6th time!
Dodge Ram Rebel 1500. Purchased from Key Dodge, Lebanon, New Hampshire. Dodge Ram has in floor storage beneath rear passenger feet on both sides of the vehicle. Driving down a dirt road stick or branch kicked up. Broke plastic in floor bin/storage into interior of vehicle. Stopped by Key dealership to inquire as to pricing for parts. Was led to believe damage was indeed covered under warranty. Vehicle brought to dealership the next day and received a call two hours later after inspection of vehicle and informed that warranty would not cover damage. In order to do repairs for bin/storage the entire floor carpeting needs to be replaced. Interior of vehicle now is able to be exposed to outside elements i.e. road salt, dirt. Bad design flaw for an off-road capable vehicle plastic bin exposed on underbody of vehicle where road debris most certainly come into contact with said bin. Maybe some metal guard over bin or different bin/storage construction.
2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still have the same problem after 3 times trying to get it fixed. Maybe some of the same truck owners out there can help me. I have a howling noise from 25 to 35 mph and when I get to 40 on up I have a bearing sound that comes and goes. Let off the accelerator and the noise goes away. Anyone had this problem and what was the fix?
Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I dont pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they cant build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.
The truck was purchased used from the second owner, so it has some issues. Overall though, it is a good truck. It has not had any major mechanical problems, only minor ones. The truck always runs, is very reliable and dependable. Also, the price was right for what we could afford at the time. It was in good shape for the year. The dash was in one piece, which is unusual for a used truck. Normally, the dashes are cracked and broken from the sun and heat. The title was clear. We ended up making a new friend as well. I like that the truck is blue plus it is a basic model. It has manual locks and windows. It is just a good work truck. However, the heater comes on when you press the brake, so it has to be disabled during the summer. Also, before the brakes get warmed up, be careful and slowly press them or you may end up hitting your head on the steering wheel. Once they warm up, they are like normal brakes though. The windshield needs to be replaced because it is cracked as well.
On Valentines Day, 2018, I heard my Ram 3500 diesel attempting to start. It was unoccupied and there was no key in the truck. I went outside, the trucks horn was blaring, the lights were on, the doors locked themselves and there was smoke coming from under the hood. I unlocked the doors manually, opened the hood and used a fire extinguisher to quell the smoke. I then disconnected both batteries and had it towed to a dealership. It is now March 5th, 19 days since the incident. The truck is still being repaired and the estimate, so far, is $4,600. I had to leave my spring training job, lost my payment to an r.v. park and spent 3 days in a motel at $267. This is not an isolated incident. Many Total Integrated Power Modules have failed on Dodge vehicles. Mine is not the only one that has had the exact symptoms. Ram is ignoring the issue and denies any culpability.
Well, where do I start. We bought a truck from Kernersville Dodge. It was a $3500.00 Dually and paid cash for the truck. We did this in October and we still do not have the title for this vehicle. We have called the dealer and Chrysler several times and each one has told me that the title was mailed. Then I spoke to a manager and she said, Well, we dont have the title to send you, so she didnt know what the first 3 people were talking about. We think that the dealer had not paid off the truck and they still had a lien on the title. I couldnt tell you. I have never been lied to so much.In the meantime. We have had the truck in there for at least 5 times for the vibration. It has been to 3 dealerships now and still Chrysler doesnt want to make it right. Kernersville tried to balance it and then said nothing was wrong. We fussed and fussed until Chrysler sent us to Nichols in Burlington. They did put 2 ties on the front and it was 2 totally different tires then what was on the truck. And they didnt report even doing that job. We fussed about that and they wouldnt make it right. So, we go back to Chrysler and tell them that we are going to get an attorney and get the truck returned and get our money back. The next day we get a call and they have made us an appointment for Crown Dodge in Greensboro. I take the truck in there and the service advisor says oh yeah we had one just like this when he worked at another dealer and we had to fight and fight Chrysler before they would change the tires and it is back tires that we have the issue with. So, he called yesterday and said that Chrysler wouldnt make the tires good and we would have to fight with them. So, I pick it up again today.The other issue was that we had the radio go out and Kernersville ran a test and said to our face that they would change the radio out. We said okay, expecting them to call when they got it in. And we would AGAIN drive 100 miles round trip to get that done. Well, when the Crown Dodge place called Kernersville Dodge to see if they ordered that radio, the guy said, Oh, we already changed that radio out. We knew was a lie. When my husband had talked to them the week before to check on all of this, they said that they had no record of getting a radio or that they even tested the radio. They would have to do that again. We had the paperwork where they did it. So, did they do the test or not. We know they didnt change it out. So, Crown ran their own test and yes the radio is bad and they ordered another.So, now I have in my possession a 60,000 dollar truck with no title and mix match tires that cant be rotated and a radio that goes on and off on its own. Hmmm, but Kernersville Dodge wont make it right. But they were all fine when I was getting ready to make that check out. Oh, yeah I didnt mention that they put the tag under the wrong weight and it was supposed to be a farm tag and it wasnt. Kernersville Dodge did that and didnt want to make that right either. We were told to pay the taxes on the truck and buy another tag. And guess what? I dont have a title or registration to get a tag. The temporary tag has run out. The worst experience I have ever had with a car dealer. They suck. And what makes me so mad is that they dont care. They really could care less if you are a happy customer or not.
I have a big investment in this 2000 Dodge 3500 van because it is converted to a motor home by a Canadian company called RoadTrek. In the last year, my computer (ECM) has been replaced 5 times. The replacement ECM is under warranty, but the mechanics seem to be just replacing the computer until the warranty runs out, without being able to find the root of the problem. I continue to get false OBD-II reports of emission control problems and low idle controller problems, with accompanying cutting out and low idle roughness.
Failed to repair my 2011 Dodge Ram 1500 on more than two occasions. The truck has caused me more grief than ever;I have been a loyal Dodge owner for over 10 years.
The transmission shifted into 4th gear and would not shift from there into a lower or higher gear. The truck (2011 Dodge Ram 1500) has 79,000 miles on it. You could still shift it into reverse, but to go forward it was stuck in 4th gear. The truck is still at the dealer. They have told us we would have to pay for the controller they replaced even though this has not fixed the problem. They are now working on the internal parts of the transmission.
Brand New Truck with paint issues on the roof, inner door and metal shavings under paint in the bed. After weeks of contacting them, they approved the roof and the bed but they denied the claim for the door even when the area had rust on it and I just own the truck for like two weeks. If your trucks rust in two weeks then is poor materials used on it. Before they approved the truck to get fix, I fix the bed. My guy repair all the paint and metal shavings. I decided to spray a bed liner since it would be the best option to keep the bed in good shape. I sent the receipt and now Dodge Chrysler is giving me a hint that they might denied the claim since I installed a bed liner on top of the repairs. Are you kidding me, you should be praising me since I fix it for way less that was approved initially.Crappy company, and by the way I had a 2007 Ram. I also own a charger and now have this problem on this Ram 2016 Laramie. Is incredible how they are risking a customer for a mere $597. This truck was 50K. Plus Im stuck with this truck with a major problem (roof paint), Dodge who is going to pay me for the value lost for a crappy paint job done by you. Im pretty sure this will come out on my truck report. Also if you have a problem with your dealer, then you are out of luck since they contact the dealer for everything. The dealer that I deal with is Arrigo Dodge in Fort Pierce FL. Good luck if you are in this area. They are as crappy as it gets. They are part of this problem since I took the truck for the pictures to them. They did not took my info so the case was just sitting there till I call them. Really mad customer
I purchased a used ram 3500 for use on my farm and to pull my camper and haul my sxs back in Feb 2016 with 44,000 miles on it. In July 2016 took a trip to Florida and the check engine light came on. Took in when I returned home they reprogrammed the pcm. hence turned off the light. At the end of July 300 miles later I went to Tenn. The light came on again on my return home. 30 miles from home the traction control 4 wheel drive and anti lock brake lights came on. So I scheduled an appointment for the following Friday. Dropped it off at 8 am the 5th of Aug. They have put 4 or 5 parts on it all have had to be ordered.They still have the truck 3 going on 4 weeks later and the part they say it now needs is on national back order until the 6th of Sept. I have tried to get my money back as its holding me up on things I need to do. The dealer says no and Chrysler complaint dept has done nothing but follow up with the dealer occasionally calling me... saying that it doesnt qualify for a buyback. How do you sell vehicles you can keep parts for and how long is too long to have to wait? My patience are done... MY SUGGESTION IS DO NOT BUY A RAM PRODUCT CAUSE THEY DO NOT BACK THEM. Since I work with the public and go above and beyond to keep my customers satisfied, I believe this is very poor customer service.
I recently purchased a new 4x4 Ram pickup (2 months 11,000 miles). This is my 12th 4x4 and while a Ford man - (8) I have had a Toyota, Nissan, and 2 GMC. I am often off road hunting and fishing and getting where I am going. I am 45 and do not recreationally hot dog in the mud, but I typically drive them until they are DONE (this is my 4th new) the rest have been purchased with 100,000 - 150,000 miles and driven well into the 200s. Dont get me wrong, I am rough on them.My new Dodge lost transmission fluid. After pouring through the manual and under the hood, I found no dipstick to check the fluid nor any place to put it (5 miles from the nearest paved road). Called my dealer, and he said not to worry, call Roadside - everything is under warranty. $189 later it was towed to the dealer only to find a pinhole crack in an exposed PLASTIC transmission oil pan. Plastic? Exposed? On the underbelly of a 4x4? Really. To not just bash, I must say the customer service and Buying Experience at JTs Dodgeland of Columbia was exceptional and being my first Dodge, I love it - but exposed plastic underneath a 4x4 is the dumbest thing I have ever heard of. I have taken trucks where they should never go, run over trees, been yanked off of stumps, and so on. This Dodge had obviously had a stick of some sort kick up and hit the oil pan, which being PLASTIC allowed a hole to be punctured. It has yet to see any REAL tight spots. So I have paid 189 not covered and the bill to replace the plastic little pan and recalibrate the computer is $960. Had I poked a hole in something metal, I would chalk it up to cost of doing business. If Dodge wants to compete in the market for folks that really need 4x4, then get rid of, or use a skid plate to protect these fragile parts. We dont get much snow in SC, but we got plenty of mud, sticks, stumps, etc... After looking, a rock off the Interstate at 70mph could puncture (the 5.7 Hemi 8 speed is by far the smoothest, most fuel efficient truck I have ever had and is an absolute rocket) - the tiptronic (sp) transmission is BAD as well.
I have 2 Dodge Rams. One’s a ‘03 1500 Quad Cab with 4.7. Other is a ‘06 2500 Quad Cab. I bought the ‘03 in ‘05, and the ‘06 about a year ago. I bought the ‘03 with 20,000 miles, it now has 257,000. Ive never had to do anything to it besides routine maintenance and suspension of course. And bought the 06 with 90,000 miles. Now has 127,000 and still no problems. I take great care of mine and never hard on them. I have quite a bit of friends who drives Rams and none of them has trouble really. So I dont know why so many people has problems with them. It’s the only truck Ill ever buy.
On 03-31-2014 I purchased a Chrysler Group- 2014 North American Map update for Uconnect 430N (RHB) for my 2012 Dodge Ram. When I received the DVD disk update I place the disk in the radio as instructed to do so by the instructions that came with the update DVD. According to the instructions there was to be a screen prompt that provided a Unit ID and a validation code. The next step was to access a computer and go to garmin.com/auto-update/maps/activate. However, I was never able obtain the two items(unit ID and validation code) because the DVD disk fail to provide these two items and went directly into downloading the new maps. When the disk went into downloading the new maps, it deleted the old maps. It takes about two hours to download the new maps with the vehicle running. Since the DVD disk failed to prove the first two items (unit ID and Validation code) I was not able to access the unlock code in order to complete the download process. Now for the real problems; I am currently not able to use my GPS system in the truck, no map access. I called customer support at 1-800- 800-1020 who referred me to another custom service at 866-462-8837 to inquire about the problem with the DVD disk. The person I talked with did not have any knowledge about my GPS system in my vehicle. I must mention that the support center is a call center was not able to provide any remedy or suggestion concerning the DVD disk problem. All they recommended was to take it to a dealer. I took the vehicle to my dealer and they stated there was nothing wrong with the GPS system that it most likely a bad map update disk. So I called the support center (call center) back and advised them of what my dealer said (bad disk) and asked for disk replacement. The service center stated that I would have to send the DVD disk back to the manufacture (HERE, LLC) before anything could be done about a new Disk. So made next step was to send back the Disk and Hoping for a new disk so I could get my GPS working before vacation time. I sent the disk back on 04-10-2014 by certified mail (cost $8.68). On 05-09-2014, almost a month later I received a phone call from the producer of the map update disk (HERE, LLC) that they are going to refund the purchase price of the disk ($160.00) since they are not able to provided a new update DVD disk for my GPS.When I advised them that my GPS was not working since attempting to update my GPS with their DVD disk almost two months ago their only recommendation was to take back to the dealer. I order the map update from Chrysler Group in good faith but failed to get any real support from them or the Disk manufacturer. On checking their website that offered the map updates I found that the product for GPS update was temporarily out of stock. Apparently the manufacture (HERE, LLC ) realized a problem with the Map update disc. Now Im still without use of my $60,000.00 Dodge Ram Uconnect 430N navigation system because of a company Chrysler uses to produce map updates for their vehicles. I believe that HERE, LLC should have made an effort to insure that what they produce for consumers are flawless and without error when they want people to buy their product. In this case HERE, LLC has not made any effort to contact consumers and correct their problem with the map update Disk. Very unhappy with Chrysler and customer service.
The first vehicle was a 2014 Ram 3500 crew cab; had an electrical issue. First time in shop, had only 325 miles. After 4 attempts to fix problem, had to get an attorney. Bought the vehicle in February. Chrysler paid it off July the 7th. Bought a Ram 2500 crew cab on June 28th. In shop on July 9th, with 350 miles; transmission went out. Ill tell you something: All dealerships are the same after; they could care Less!! Bought my first one from Haddad Dodge in Bakersfield and my second one from Hunter Dodge in Lancaster. Both new trucks, neither one made it to 400 miles before they went into the shop. Shouldve kept my Ford Power stroke, was an awesome truck. Ram seems to have dropped its quality control to meet its high demand.
Bought Ram 1500 Ecodiesel Laramie three years ago and absolutely no issues. Great vehicle; tows a large bass fishing boat up hills with ease. Excellent fuel mileage. Smoother ride than most sedans and other SUVS I have traveled in. Great sound system.
Purchased this 2003 Dodge Ram 2500 Quad Cab 4 x 4 new and have maintained this vehicle as if it were new the entire time. Serviced reg, kept in garage, never wrecked, NOT in a salt air environment and looks brand new on the inside. Noticed that the paint was coming off on the cab and is degenerating other places. Took it to a body shop to have a quote on painting. Come to find out, Dodge admitted that the paint on this year’s truck was defective & had no clear coat. Contacted Dodge through letters to corporate. There is nothing wrong with the truck except that Dodges paint was defective. As was told to them - there is a very little trade in value due to the paint being defective. Dodge also stated that the paint company has warranties that have nothing to do with Dodge so it would be my responsibility to correct their mistake. Their solution was to give me up to a 4% discount (off the sticker price) on a new truck or would work on a trade in which equals out to approximately $2,000 +/- either way. Dodge also stated that most people dont keep trucks that long. Wow, Dodge needs to spend the money to fix what they knew was wrong to begin with. Pictures are available!
Door locks malfunction. Checked out, repaired, now a month later... same problem - module bad. Also tire pressure wont read on one tire intermittently. Dealer said thats a different module. Now getting radio problems and message to contact dealer as phone inoperable. Every time have to go to dealer to check then return to repair when part available. Now saw parts back ordered. Very disappointed.
On October 2015 I purchased this truck. The same day as I was driving I heard a high to low rumbling noise. Took it back to dealer for service. Changed front axle shaft, noise continues. After 3rd time to dealer, they contacted Chrysler and were told this noise was normal. Very annoying noise at 70 mi an hour. Traded in a 2012 Ram, no problem with noise (both trucks are 5.7L, 4x4s). Has anyone had this problem? Help! Annoyed in Chicago.
When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.
While driving around 60+ MPH the truck will rock or sway out of control till you go down. It gets worse when Im pulling my small (single axle) trailer. Probably wont buy another Dodge. It is embarrassing and DANGEROUS!
Went to dealer about tire pressure light for my 2014 Ram 2500. Changed oil, rotated tires while there. Light was back on by the time I got home. Explained to them that it wasnt the tire since the driver side sensor was off, even after they rotated tires. They decided to replace tire anyway. Light was back on less than ten miles from dealer. Went back the fourth time. Now being told it is the RK module? Which is part of the radio (brain) of the truck. This is back ordered, and they have no time line on it. Is there anyone out there that knows the person to complain about this poor customer service.
I purchased new two 3500 Diesel. One 2004 the other 2007. They both have had major issues with the front end. The infamous Death Wobble on both trucks began occurring around 40K. The 2007 was my wifes until it started the wobble. The drag link in the 07 broke clean on two different occasions. The first time was the night of my first childs wedding night. Went to back the truck up so we could load gifts and heard a loud Bang. The drag link sheared at the threads. I purchased a new link from NAPA and paid for their most heavy duty, lifetime warranty. Took the truck to an alignment shop and had it aligned and inspected (Ball joints, u-joints, etc.). A month later while driving at 80 mph on the Interstate I crossed over a bridge with a slight bump and the truck began wobbling and then bang!!. Wobbling stopped but I knew what had happened and coasted to the emergency lane applying the emergency (rear) brakes. When the truck was almost at a stop I pressed on the front brakes and the truck skidded. I got out and the driver side wheel was 90 degrees pointing out. The irony is I was on my way to a local dealer for a recall on the front ball joint. I had the truck towed to the dealer. They inspected the Ball Joint, said it was fine and then gave me a 6 line item list on what was wrong and needed to be fixed. $5500.00 estimate. I told the service writer to leave the truck alone and I would have it towed to a service facility that I trust. I replaced the Drag Link again, took the pile of ** to have it aligned again. The alignment owner told me to replace the front stabilizer shock and use Monroe brand instead of the Super Heavy Duty rock-n roll brands.They had had the best luck with Monroe. For the next three years I could only drive safely at top speed of 60 mph if I wanted to avoid the Death Wobble and possibly break another link. I will not let anyone else drive the thing for their safety. I put a more heavy duty tracking bar and an aftermarket stabilizer bracket on it. Still could only go 60 mph and feel safe. A few months ago I replaced the front hub assemblies and U-Joints.By doing so the truck feels like it did when I purchased it new. Now I can go 80 mph plus and feel safe. Regarding the 04, the front stabilizer tie rod broke and the truck doesnt Death Wobble any longer. Im tempted to leave the thing broken. Once a Dodge... Always a Dodge. Ill never buy Dodge again. Most DANGEROUS vehicles Ive ever owned!!! Im thinking the new Nissan with Cummins and Allison Tranny looks Real Good.
We bought a Ram truck, it is the nicest vehicle we have ever owned. My husband drives it as his main vehicle, but I do drive it too. We have not had any problems with this vehicle, and it is a 2016. But we wish it got better gas mileage, but thats a dream. I do think it cost too much, it was more than our first house. That was a hard pill to swallow. I dont like black interior, this truck has cream colored seats and brown trim, it is beautiful. My husband keeps it washed and vacuumed every week.
I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch of problems. It has only 40.000 km on it. I have to pump the brakes. The service advisor said this was normal. Both bumpers are rusting. I was told it is residual rust by the service advisor. The first time and the second time it was due to road sand and was not warrantied. The truck will do random horn honk and door lock at lights or just sitting parked. It wont do it at the dealer so it is my problem. Engine has bad chain and lifter noise after being parked for 3 to 5 days but the service advisor told me this is normal for that type of engine. After a few hours of driving it starts to get a right hub howl but it wont do it at the dealership so it is my problem until it breaks. After driving a few hours on the highways when you slow down for a light you get different cluck. But because it wont do it at the dealership it is my problem until it breaks. I have reported all this to Chrysler Canada but their answer is well if the dealer cant find it or wont do it at the dealership then wont do anything and the rusting bumpers is normal wear due to road conditions. I payed extra for extended warranty even tire warranty. If I hadnt pay the truck off I would have driven it back to the dealership and walked away. They tell me I can come down and trade it one.
Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service dept 10 separate times to fix my cruise control. With every visit I was greeted as an inconvenience each time until the second to last where Jay who I perceived to have been helpful until I went for the last time. He told me I was square and would not be charged for the repairs due to 99% of the problems being due to lazy mechanics. I was charged $500+ to have the repairs accomplished. Hindsight I shouldnt have given them a dime but I wanted to be done with this dealership as soon as possible. You will have better luck going anywhere but here. I personally have a biased against Dodge in general after this experience and will probably go to another brand.
Purchased my first Ram April 2013 because of the gas mileage. I own a business and opted for cars in the past because I drive about 45,000 miles a year. I now have 83,000 trouble free miles on it. The gas mileage is as advertised and the 3.6 six is powerful enough since I do not tow. My dealership is exceptional, Reagle Dodge in Banger. The fit and finish is excellent and up to import standards. I never had to return to the dealer for driving issues. Only problem I had was with the connect that was replaced. Reading other reviews the dealer you buy from is important.
While picking up the 2007 Ram, I found water under the back seats. The sales representative assured me it was due to the cleaning and washing of the truck, and if this was a window leak, the dealer will service it. It rained last night, and I found plenty of water under the seats. Now the dealer sale representative and manager denied seeing and saying that the dealer would be responsible for the leakage. I need the rear window to be repaired; the rain or water is affecting the structural integrity of the car due to corrosion. Needless to say, the mildew and smell inside the car is not acceptable. If I would have been aware of this issue, I would have never bought the truck.
Buyer beware of any newer, 2013+, Dodge with a Cummins Diesel and its emissions system. You will be constantly plagued with See Dealer, Service DEF System errors. When the trucks run they are great, but good luck keeping them running reliably. You can put good Blue DEF in 100% of the time, run them well to ensure they get a periodic regen, and still have endless issues. To top it off, they drop you into limp mode in no time at all, so good luck if youre on a long road trip; expect a huge tow bill. In all, stay away from any of these trucks that have DEF systems unless you wish to waste time and give away your money to a bottomless pit.
Really good truck, nice, strong at the same time. I love for years. This truck win the best and always have good offers to help the people own one. We recommend this truck for workers, for any hard work.
Love Dodge Ram. Love the color and the height. Really Tall. Bigger than most vehicles on the road. The dogs and the children love it as well. I also have to fight my husband to drive it day to day. May get another one of the Rams when it is time to upgrade. A newer one would have been great. There seems to be more of them just like mine on the road no matter where I go. Also, wish I would have bought it in black. Think my daughter will try to take it from me. I also dont like the Interior. The interior should be black. Lacks upgraded equipment as well. Would like a better stereo. Lastly, hard to read the speedometer during the day.
Dodge Ram has been my dream truck for years. I finally was in a financially sound enough situation I could afford one, brand new, off the lot. I researched for one in my price range with most of the features I wanted within my price range. I decided on a 2022 Ram 1500 quad cab. 7 miles on it when I went to the dealership. I was so excited when they handed me those keys after I signed the papers! I drove off the lot Saturday evening, took my wife to dinner, drove the truck to work on Sunday. I started the truck and the check engine light came on. The dealership was closed on Sunday so I took it back Monday. They told me it was a cylinder 4 misfire due to an injector being stuck in the open position so they replaced it. I got the truck back Tuesday. I drove to the grocery store and home.Wednesday, I got up and went to run an errand. I started the truck and the check engine light was on once again. I took it back to the dealership. Its now Tuesday and I havent seen my truck since I dropped it off. I reached out to Chrysler multiple times, reached out to the dealership who said they were waiting for Chrysler, Chrysler said they were sending a tech out which they have yet to do because they were waiting to hear from the dealership. It has just been a complete disaster at this point of back and forth and I am making payments on a truck Im not even able to drive. The customer service Ive received from both ends is less than acceptable and I would not recommend purchasing a vehicle from Chrysler nor will I be doing this again.
I purchased this Dodge Ram 1500 late in 2015. Regularly serviced, 13000 miles. New condition. Was driving it at low speed when it stalled. I pulled off the road and noticed flames, called 911 until the fire company arrived. My vehicle was engulfed in flames. I darn near popped the hood. Glad I did not. Anyone have pending lawsuits against Dodge Ram? I have seen several posts about an alternator problem that leads to fires but perhaps they are hushing things up. Any similar experiences and recommendations? I have owned 3 Dodge Rams and purchased 5 Chrysler products.
Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now Im paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.
Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!
A plastic cover blew off the passenger side mirror of my 2009 Dodge Ram 1500. This occurred while I was driving. I went to the Clear Lake Dodge to get a replacement plastic cover prior to any electronic damage occurring due to environmental exposure. I purchased an extended Bumber/Bumber warranty program at the time of purchase. This is still valid. I was told this was cosmetic and would not be covered under warranty. The mirror, however, would have been covered. There is nothing wrong with the mirror.I was taken to the parts department and told that the $5-10 plastic cover could not be purchased separately. I was informed that the entire mirror assembly would need to be purchased and installed at a later date. I was told by the service manager that this was a Chrysler policy and there was nothing that could be done. I am a loyal Chrysler customer with my previous vehicle being a Pacifica. I will be in the market for future family vehicle purchases. This experience calls into question any future Chrysler product purchases.
At the point of sale no copies of bill of sale or installment loan contract was given to me the buyer. Then when I tried to cancel after 3 days of no receipts they made out and deposited my 3 checks for the down payment. I DID not get any paperwork till June and had to call police to get it. Then they would not give my trade back and cancel deal. Then when I got the paperwork it was shrunk photocopies, not the hard copies I signed in. This is a 10-25k fine. So the loan was 30074.00 after paying in 17000 in cash for 4 years I still owe 29500.00. And the truck is worth 12000. This crime was committed on 4/09/13. And no one has ever helped me in this fraud and check writing fraud. So far they ducked every bullet. Im 71 and the payment is 657 monthly on a 15.8 loan. Where do I find relief. I was sick for 5 years. Im a vet that has been held hostage. Help please.
I purchased my Ram truck, new in September of 2021. Within a few months of owning it and just under 7,000 miles I started having vibration/drivability issues. My truck has been in the shop for the same issue approximately 9 times in the past year. I started a claim with Stellantis (Owns FCA) towards the beginning of December 2021 after several weeks of waiting I received an offer to buy back my defective truck.The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan. I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). I countered with $5,000 and the CDI code to which they accepted. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot.I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harms way from a potential failure.I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. It is absolutely absurd to me that a company would not stand behind their brand in this case. How a company can expect a customer to continue driving and paying for a defective vehicle, take a loss on the buy back of their defective product, or accept a cash and keep option with a CDI code that cannot be immediately used to help a family get into a safe vehicle is absurd! The fact that Stellantis is okay with this vehicle remaining in service with the safety and drivability issues it has is extremely disheartening.
We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since purchasing this truck, we have had the navigation system think it was in the USA as a default and system was reset in Feb. and had further issues with roads missing and thinking the default was again USA which was reset again in April. We were on a trip in Aug. and the navigation then would not recognize anything other than major interstates, including lakes or rivers... Everything seemed to be gone. Roads that were there for 50 years missing. That trip took me almost 4 hrs out of the way because it did not know the roads or see them. We had just returned the truck again for the third time with similar issues with Nav to Courtesy Chrysler Calgary, the dealer we purchased the truck from, and this time told they could not do anything as the system had all the latest updates and we need to go online to Navtech and tell them our problems and they may provide answers to our issues. This is basically dumping us, the owner, with the problem with a $4000 Navigation system that will not function properly and us to try to resolve. This truck only has 18,000 KM on it. Funny thing, I was about to purchase another truck or SUV this weekend and it will not be a Chrysler product and when my 2009 Chrysler 300C is ready to go, it will not be replaced by a Chrysler product because of the poor customer service I had to experience with this truck. By the way, I called the Chrysler hot line only to be told they could not help... LOL. I purchase a new vehicle roughly every two to four years times two... Lots of money losses for someone not to mention my 5 kids asking me what to buy or any people we know...and we know more than one.
I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.
Paint flaking and rusting on pinch weld. Truck is 9 weeks old and 1780 miles. (hasnt even had its 1st oil change) When washing the truck I noticed paint flaking and rust appearing on lower body. I immediately took it to the dealership and they refuse to repair it until it becomes a HOLE?? I will never purchase a Chrysler product again. I will be looking at the 2015 F150 with the aluminum body. Very disappointed.
My wife and I have purchased a 2016 Ram 1500 8 speed with the 5.7 Hemi with 0 miles on it. I loved the truck because it is my first truck. However, with only a little over 3000 miles on it I started to experience the truck lunging forward when coming to a stop between 1st and 2nd gears. I took it in 2 times for this and they just reprogrammed the TCM (trans control module). The third visit the truck was at the dealer for a week and a half and they replaced the valve body and TCM sensor.Last night 8/28/17 while driving through the main streets the truck died on me and the dash lights were flashing. I had no brakes, power steering, or transmission control over the truck. I am very lucky that I was not on the highway when this happened. I had the tow truck take it to the dealer and the diagnostics had over 10 fault codes... now thats pretty scary. I have since obtained a lawyer and we are pursuing lemon law here in California. Sadly my trust in the Mopar brand is broken and will never purchase another Dodge product again.
The Ram 2500 Alpine radio is great! Way better than the GMC boise system (no highs no lows must be Boise) you heard the saying. Also power and towing are great on the Ram. I have 60,000 miles now and I am wondering why I bought the lifetime warranty. The only thing that has happened is I bought a Dcx tuner from a company online and it locked up the ecm and had to buy a new one because they knew I tried to install it and that obviously would not be covered under warranty. When I get oil changes we laugh about it now. I also like the seats, dash, the way the Taylor hooks up makes sense not like the GM who does not think about the ergonomic when they build a truck. Theirs is more like a car a crapy car. Also the GM is so quiet that I almost got t-boned by a ambulance. The suspension is so loose it feels like you can flip over if you turned hard. Its just not a real truck. Now Im not saying I dont like frills. My Ram has heated and cooled seats, front and back sunroof, all the frills the GM has and they work better. The GM people are rude, slick like an old TV car salesman. The Ram dealerships are normal regular people. Ram 5 stars, GM 0. Mad GM took the bailout your money you pay out of your check every week not tax money, your money.
Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID OF IT. Our 2019 with less than 30,000 miles has been at the dealership for 45 days now with NO RESOLUTION. We were stranded on the Interstate for two hours - IT JUST DIED AS WE WERE DOING 75MPH, - we are blessed no one was right behind us. The warranty that is supposed to be top rated is useless. The case managers, supervisors, do not return calls and the poor dealership service managers are left to deal with things that the engineers dont know how to fix. The fuel pump recall doesnt have a fix and there is no fix for all the damage that comes when the fuel pump goes out and sends metal shavings all through injection system. Our last update after 45 days (and paying two truck notes) is that STAR engineers have no idea how to fix this damage. We have been without a vehicle all this time. SO IF YOU HAVE ONE OF THESE, GET RID OF IT BEFORE YOU ARE LEFT IN A MESS LIKE THIS!
Executive Summary: The American Automotive Industry as we once knew it and in some circumstances its new European/Asian owners has and continues to set higher and higher standards for not only our convenience, but always with safety in mind. And having had and witnessed some really bad automobile accidents, I for one am grateful for their due diligence.This document speaks to the topic of safety. The DEF System warning that shuts trucks down after some pre-defined distance is dangerous to all who own or operate one. Many of us spend countless hours in our trucks and often at remote locations. This piece of programming needs to be recalled and adjusted such that it does not shut down the truck, but simply warns the operator of the need for service as quickly as is reasonable.The Solution: Reprogram the controller module and change the service warning limitations such that they are benign but not ignored. The Benefits: Safety of all customers and consumers driving our highways. The call to action: Reprogram the controller module and change the service warning limitations. I purchased my second (new) Dodge Ram Laramie Longhorn 3500 Dually 4X4 in July of 2013 from Allen Samuels Dodge on the South Loop in Houston, Texas in July 2013. Up until the circumstances Im about to describe, I can honestly say Ive been happy with the product and its performance. And, since I spend a significant amount of time in my truck with or hauling animals, reliability and safety is constantly on my mind. Getting stranded at any time is not an option although flat tires are often unavoidable on the trailers.December 2, 2014. I am a senior consultant for a small firm where we support an engineering software application that requires occasional out of state travel. This past December the firm received a call from a client that had an emergency and needed someone on site within 48 hours to assist them for a month or more. I packed, kenneled my dog and headed for Wilmington, NC from my home in Bellville, TX within 12 hours. I chose to drive due to weather conditions at the time, not wanting to get caught in any airport delays. Again, time was of the essence and with just under 48,000 mile on the truck had no reason to believe there would be any systems issues. The oil had been changed the day prior, tire pressure was good, DEF tank was full and I had just fueled up.December 3, 2014. I was sitting in traffic on I-10 just 20 miles outside of Baton Rouge, LA when the DEF System warning of the need for service within 200 miles needed to occur or the system would kick in a governor that would prevent the vehicle from going more that 5mph. I immediately contacted the Dodge dealership in Baton Rouge (Salsburys Dodge, 9550 Airline Hwy, Baton Rouge, LA (225) 926-8800). They were terrific, I had them replace the fuel filters and according to their accounting, they flashed the module and I was on my way in an hour and a half. Its now after 5pm. I needed to make Mobile, AL or beyond that night.December 4, 2014- February 24, 2015. I returned home on January 15, 2015, have had a couple of oil changes, radiator flush and new antifreeze added at a RAM dealership in Wilmington, NC, more DEF added to the tank and were now at 54000 plus miles. The late afternoon of February 24, 2015 I was heading home from Houston, TX and the DEF System warning came back on. Once again I have 200 miles to get service. Since the Tommy Vaughan Dodge Dealership is the closest to my home at this point and I had a good friend who had just purchased his RAM from them a couple of months ago, I headed in on the morning of February 25th. 100 miles before the DEF System programming will shut me down. I made the call to Tommy Vaughan and scheduled service for in the morning at 8am.February 25, 2015, 8am through February 27, 2015 4:30pm. The initial item noted was the need to replace the air filter. This did not resolve the DEF System error message as was suggested. The folks at Tommy Vaughan Dodge worked tirelessly for the next three days troubleshooting the issue and appeasing me. None of the module errors alerted them to the real issue. It took numerous calls to Chrysler by them and me to get technical support to their personnel with little or no success.I contacted my service manager at Allen Samuels to determine if she had experienced anything similar. She suggested it was the DEF System Pump. Additional diagnostics proved this to be true. Still no success with DEF System pressure through the injector. Turned out this needed to be replaced as well due to the failure of the pump. ONLY after much frustration (mine), the issue is resolved and Im back on the road. Three days later. Loss of work is 30 man-hours at a consulting rate and more frustration than you can imagine.A consumer at the mercy of failed manufacturer procedures. Total cost of repairs was just under $1300.00 (warranty on the DEF System parts had exhausted at 50,000 miles. I had just above 54000). RAM was not willing to help me out with the cost of parts and labor. The pump and injector should have been RECALLED in that nationally, there are 70 of these pumps on back order for RAM. What do the folks do that cant get parts? Lose use of their vehicle or is the DEF System temporarily by-passed, I wonder? So, why the long letter and what do I really want?I want the DEF System module that is programmed to shut the trucks down at 200 miles to be re-programmed such that you get the warning that the system needs service, but does not put me and countless other drivers like me across America in a potentially life threatening situation as a result of Clean Air Act mandates.I have hauled horses across the United States, served as the equine ambulance driver for horses that were on their way to colic surgery (two hours from a venue in Montana) and drive 75 miles one way to work each morning with animals and people at home relying on my safe return for their well-being. My 2013 RAM cost me $65,000.00 (it was my second in a two year period, I purchased my first $55,000.00 RAM in 2011).That all major automobile manufacturers put every single diesel truck owner in America in harms way is unacceptable. How many wrecks are caused because a driver was suddenly shut down to 5mph, or could not get to dealer within 200 miles to address DEF System issues? Why are 70 DEF System pumps on back order? How many are on back order for the other truck manufacturers?In my own case, the Columbus, TX service department had to go to Brenham, TX to get the replacement pump and to La Grange, TX to get the injector. And where I am grateful to their heroic efforts, what if I had been stranded in a far more remote location? With a 40 trailer and 8 horses in tow heading to an international event 3000 miles from my home? What is Dodge going to do for me then? Or FORD, GM, Chevrolet? What if the DEF System had been in place during Hurricanes Katrina or Rita or Ike? Would we have been shutdown on a crowded Freeway attempting to escape harms way? What about the next hurricane season? Emergency vehicles? What if youre in the ambulance thats headed to a hospital some 200 miles away and the DEF System warning occurs. Do you mean to tell me the ambulance will need to be out of service until a service department can find parts?I ask, do you have three days to wait for a situation that was completely avoidable? Im not a bureaucrat; Im just a working person. Like all my friends that own diesel trucks that are in the same situation Im in. Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down.Im all about cleaning up the environment meant even if its with a colorless, odorless product that can kill people and animals if accidentally ingested, and although Ive not tried it, I understand its pretty good at cleaning stains on concrete. But dont leave people stranded because of pre-determined mechanical obsolescence (in excess of 50,000 miles or is it base upon vehicle operational hours?).Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down. Thank you for your time and consideration. This document will be sent to all the major US and European automotive manufacturers and made public via DEF forums and all forms of electronic communications effective immediately including Consumer Report. Once this recall is in place to include the reprogramming of the DEF Module, I will follow-up with a thank you letter to all.
I purchased a brand new 2014 Dodge Ram 2500 Megacab with a Cummins and it is the single most regrettable purchase I have ever made. The truck feels like its built to fall apart. It shutters and jerks when I get off the gas. It clunks into and out of gear like a 20 year old truck. There are rattles I can hear already in front and back. The key is currently stuck in the ignition for the 5th time since I bought it and I have a tow truck on the way. Ive driven Fords for 20 years and NEVER dealt with any of this. Do yourself a favor and pick up a Ford. Or, if you insist on a Dodge, contact me and Ill give you a good deal on mine.
Bought a Ram 1500 big horn with HEMI in December 15. Around July, the tailgate had started to fall open on its own. This had continually become worse, even happening a couple times when truck is sitting still. Called dealer and explained, told me there are no recalls for this. Has anyone also had this issue or know of a recall for this?
I have been reading all the bad reviews for Dodge pickups. Some are really bad. I bought a 2003 Dodge Ram 2500 with a Cummings diesel engine. I have almost 200,000 miles on it and it has been almost trouble free except for a fuel pump a few years ago. I am still driving it and most of the driving was pulling a 34 ft fifth wheel across the country. I think maybe some changes must have been made for all of these comments to be bad reviews for Dodge. I would really do some research before buying another on though. Sad too about the dealers not standing behind their customers. I will check here with Consumer Affairs before I buy anything in the future.
I bought a 2013 RAM 4 door 4x4 diesel with 15 miles on it in August of 2013. After a while my passenger door wouldnt shut right. You would have to slam it which Im totally against. But anyways when I hit 600 miles on my way out to the R.O.W. my check engine light came on and gave me a message saying something I cant remember exactly but see dealer. So I called the dealer in Enid, OK where I had just bought the TRUCK I have always wanted to purchase, the truck of my dreams. So I turned around and went to the Dodge house and I had to get my whole truck resynchronized. No big deal. They said its a new truck, I said ok. This is my first new truck I guess this is normal. I was convinced so then I get back on the road head to work. It yaaa, its fixed, got that out of the way back to new. Almost month goes by at 2,000 miles check engine, see dealer, Im freaking out. I call the dealer. I had to get the software updated again. They said no big deal, this happens all the time. Wont hurt anything. I said somethings wrong with this. This cant be right. So they updated it again. So I hit the road 2,500 miles, it happens again. At this point Im fed up. I talk to ** the sales guy that sold me the truck and I told him whats going on. He said well lets go check it out. Checks it out and he comes back says it just needed updated and youll be good to go. I said ok but somethings not right. The sales guy said this is what happens when you buy a new truck, you have to work out the bugs. I said No, no. The whole truck is not right. He said oh its all good and if you have any more problems just stop by and we will get it fixed for you. I just walked off mad with this truck they put me in. My job moved from Enid, OK to Elk City, OK about three hrs away so I go to Doug Gray of Elk City OK. At 35,000 miles my fuel pump goes out. Wow, wow this is crazy. I have a 96 chevy that still has its original fuel pump. Wow so they fix that well about 34,000. My truck starts down shifting hard. I mean hard. There was a knock on the floor every time I would decell so I stop back by the Dodge house in Elk City OK and they had to relearn the my tranny and they charged me to relearn my tranny. I made a big deal about it but didnt wave it, stopped the hard shift I was surprised yaaaa they took care of it for me. Well a couple of weeks go by it starts the hard down shift again so I call Doug Gray of Elk City and go by there. They relearned my tranny without charge this time. Before I moved to Houston my factory warranty was almost up so I spent $1,500 to extended everything to 109,000 miles for my protection and to save me some money in the long run - nottt. Thats a joke too. I have to pay anyway at 50,000 miles. My truck was due for an oil change. I took it in there, got everything done and the service guys come out and says did you know your front differential is leaking. Its not bad but leaking. You have to get that fixed right now. I said is it under warranty? If it is, fix it. If its not, I cant afford it. But I extended my warranty, front diff seal is part of the drive train. They said yeah but you have to pay 400$, its not under your warranty. I said why. So I had gotten it fixed shortly after that and its doing fine. Now Im at 85,000 miles and I get a message SAYING PREFORM SERVICE SEE DEALER. So I had the money so I get that done for 1,800$ and I ask them what do yall have to do to fix that **? One of the service advisors at Clear Lake Dodge told me that it consist of all my filters from fuel to air to oil and that theres a filter in the def and some other exhaust filter of some sort. I said ok well and let me purchase a oil service contract. He said ok I have this good deal, 3 car wash, 3 oil changes and 3 tire rotations for 180$ so I got it and I told him not to rotate my tires because they were wore down and I was buying new ones the next day!!! So what did ** do everything I told him not to. Like he had lack of attention when he was baby (HE DID NOT TELL ME I COULD ONLY USE THAT CONTRACT THERE or his sister store). Now Im at 88,000 miles I now moved to Houston TX at 88,000 miles. Truck has been running fine until I pulled out of a parking lot and I notice my D.E.F gauge went from half a tank to nothing and it said refill D.E.F speed limited to 5 mph in 190 miles. I was like ok so I pull over and refill my def, hop back in the truck and start to take off and look down and my gauge is not working. Im like whaaat? Whaaat is going on? So I start to the house and Im worried on the way home my gauge started working until I let off the gas and my gauge stopped working again. But it reset itself back to 190 miles till limited. At least it reset itself but gauge still not working. I was going to stop in the middle of Houston and break down so I keep going. I make it home, kill my truck and started my truck again. Gauge came on then went right back off and reset itself from 100 miles to limited to 5 mph back to 190 miles to limited. I took my truck to the shop and they want to charge me cause their pump is defaulty. And this is where I sit right now, trying to get Chrysler to fix my truck. The only reason I bought a new truck is so that way I didnt have a breakdown and keep putting money into something. I think these new trucks are a joke - nice but a joke. Its like they have a button they push when they want you to spend money and invest in their product for more sales.
Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it for a couple months and it would not start. The fob would unlock the door and remotely start the truck but would not allow you to push the button to take over from remote start and drive. Finally got it started after approx. 1hr. The next morning took to dealer. Had it three days, replaced fobs. Worked for two weeks, happened again. Had to be towed. It has now been at the dealer for three weeks? They dont know what the problem is. Have replaced fobs again but no luck. Said it is a star case and engineers are working on it. Apparently that would make me feel so much better?I called Chrysler service and got absolutely no help AT ALL. What a joke. I have owned four dodges up till now, all bought new. Think this will be my last one. When I had the truck towed it took them four hours to get here. They gave me a rental to drive. Its a Ram, six cylinder that would not pull a trailer and does not even have a hitch. I spent over 50K on a truck and they give me a 20K replacement. What a joke!!! Has anyone else experienced this problem?
The 2016 Ram 1500 Outdoorsman has exceeded my expectations for a pickup truck. I pull a 8000lb trailer with it and it performs beyond my expectations. Enough power to always have some reserve if needed. Pulled through the Rockies and engine oil and transmission fluid maintained normal temperatures despite working hard. The interior is the best of all the major trucks I looked at prior to purchasing it and the controls are all in locations easy to reach and utilize while driving. The ride is not stiff like the other trucks providing a more comfortable ride and the sway control is excellent which is important for heavy loads and trailering. All at a price $9,000.00 less than its competitors. I would recommend this vehicle to anybody who needs a truck.
I bought a new Dodge Ram Lodestar edition 4x4, 2012. It has around 6000 miles on it. At 35 mph, I can hear a whistling noise when I let up on the gas (not changing the speed). I can tap the gas pedal and make it sound like a person whistling and I can change the tone also. It has been at the shop for 3 weeks and they came back and said it’s road noise. When I dropped it off, I let a tech go with me on a ride - he could hear it and he did. He said it should not make the noise. Now I have a new truck I cant drive due to the noise it makes
My engine started stalling 2 to 3 times in the morning about six months ago. I took it to 3 different Dodge dealerships and they have not been able to identify the problem. I am concerned about safety for me and other drivers on the road. I am a disabled veteran and my wheelchair is transported in the bed of the truck. Has anyone else had this stalling problem and was it fixed?
I purchased a 2006 Dodge Ram 2500 in 08. When I went to hook up an RV which had been changed from bumper to bed because it was a 5th wheel, my right tail signal light quit working. I had wiring checked, bulbs and all checked out ok. I took to shop and found that fuse box had shorted out computer. So instead of blowing the fuse it shorted everything out, it was replaced and all worked well. Well, last summer my air conditioner went out. Again instead of just blowing fuse the computer shorted out again. Same shop, same story. I replaced it and all worked well. Now last week my air conditioner failed to cool, it is in the shop and Im hoping the fuse box has not shorted out again. The dealer told me it was a wire harness problem the first time I didnt hear from them the second time. Just wondering if this is a common problem. Paying 600 dollars for a new board is not my idea of a good product. Can someone help me?
Purchased the truck brand new off the lot. We’ve had 4 recalls on it and it has barely 6,000 miles on it. Had no idea until after I purchased that they also have the lowest resale value. I found out only by trying to trade it in on another vehicle.
I purchased my 2012 Dodge Ram 3500 truck in 2013 and initially didnt have any issues. The first issue happened in June of this year. After having towed nothing the first 2 years, I purchased a 44 RV. After the second tow, a trip to Louisiana, the engine began to bog down on me and lose power. I took it in to the dealer to get it checked out and they hit me with a $2,000 estimate for repairs. Said the EGR valve was bad ($799 for part) and needed to be replaced. They also said a front ABS wheel sensor was bad and needed to be replaced as well. Guess what, my warranty didnt cover one cent of the repairs. They said this wasnt covered in the warranty. Go Figure! Well now I have a bad taste in my mouth for having to dish out so much money. Ive always wanted to own a dually and found that the Dodge was more affordable to me. Anyway, I chalked it up as a loss and moved on. That is, until now that I have gotten a Perform Service Soon light on my dash. After consulting my owners manual, it says I need to take it in to get emissions maintenance performed. Emissions/EGR Valve....Do you see where Im going with this? So I call the dealer and ask for cost. For starters, it will cost me $110/hr. to just check out the problem. Ive owned several Nissan vehicles and let me tell you, it never costs me a cent for them to troubleshoot any problems that I have. Also, I have never paid over $200 for any issue with them. They cover almost everything and better yet their vehicles rarely break down. At least the ones I have owned havent, thanks to God! Anyway, I think I am about to trade my Dodge in for a Chevy or Ford. I wont be able to afford paying Dodge for all the high repair costs and maintain payments at the same time. I really wish Nissan would come out with a ton pick up!!
We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three different dealers to try and find the source of diesel exhaust coming into the cab through the air ducts especially when the heater is on because the air does not recycle. It makes our entire family sick. We are being poisoned by diesel exhaust. Ram claims that no one else has this problem which is obviously a lie. It sounds like Thaddeus of S. Atoms River, NJ has the same problem. We also drove the identical vehicle on the lot and it had the same smell. This is a serious health issue and Ram needs to address it immediately before someone who doesnt have the same sensitivity to smells dies of diesel exhaust poisoning. Look it up on the internet. It is serious. It can cause chest pains up to two days later. Immediate issues include headache, nausea, throat and eye irritation. Please call Dodge Ram and complain if you have a similar problem. Dont let your dealer blow you off. This is serious.
I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if its illegal, and their pump is bad, shouldnt Dodge pay for it? Its not my fault or any other ECODIESEL drivers fault that they manufactured a faulting part. I think Im going to put a sign on my doors that read DONT BUY A DODGE...THEY WILL BREAK YOUR BANK.
The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but other than that it has been very good. Its mainly just normal wear and tear, especially since its 13 years old. It was a 3500 dually 5.9L and had a gooseneck ball already in the back. Also, it must have been wrecked because the passenger door doesnt seat completely right so if its raining it does drip a little. The center console/seat is different material than the rest of the seats. But it has plenty of room in the cab for all of us. Nice being able to haul things especially our 5th wheel.
My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short time I have a check engine light on and code says cat problems. I hope this is not true. Can someone help me?
I purchased a new 2015 RAM 3500 Dually with the 30,000 lb tow package for my business. The dealer convinced me to buy the factory extended warranty for $4,500. It was supposed to be a 4 year, unlimited Mile warranty. Between the time I purchased the truck and October 2016, I had already 3 warranty claims covered in the truck. Then in December of 2016, after av$900 tow bill, an authorized dealer informed me that my truck had a hole in the piston and cylinder wall #5 was scarred up so bad that the engine was junk. That it would be $23,840 to get my truck on the road.A Chrysler inspector came out and not only denied my warranty claim, but voided the warranty saying they had already paid out a lot of money on my truck and that they would not pay out anymore. That because I used my truck for commercial use my claim was being denied. I bought a work truck and used it for work. I battled with them and got nowhere. Then the dealer battled with them and told me yesterday that they were 90% sure that Chrysler would pay out one last time and fix my truck. Then today, the dealer said that Chrysler would not help me at all, case closed, that they will fight me in court if I get a lawyer. The manager of the dealership said he had never seen Chrysler treat somebody like this in his 18 years there.
I made the mistake of spending $45,000 on a brand new 2016 Dodge 2500. The day I drove it off the lot I turned around and came back and said there was a problem with the transmission. I was told I didnt know what I was talking about. 3 months later was in the shop for a repair that took two and a half weeks. Since that time it has been in the shop three additional times for the transmission. I recently asked case management that is handling the issue for me how many more times I must be inconvenience before they replace the transmission. I stated its obviously defective and I was told, No its not defective because we can fix it.Theyve had four times to fix this transmission and it is yet to be fixed so in essence buying inconveniences are Unlimited as far as Dodge Chrysler are concerned. This is the third Ram truck I bought and it is the last. I will never ever purchase another Chrysler product and I would dissuade anybody from ever purchased the in Chrysler product. Im tempted to put the lemon on the truck and driving around with a sign on it that says, What an idiot. I should have bought a Ford. And to add insult to injury I have to rent my own vehicle while they have mine in the shop. Way to go Chrysler. Never again. Biggest piece of **.
Horrible!!! My Dodge 3500 dropped its 4-wheel drive towing 1/3 of the weight its rated for. It has never been fixed by dealership right since. Its spent over 6 months of the past year at the dealership. I made an appointment. It took two weeks to tell me whats wrong. Now its been there for 3 months and they cant figure out how to put parts in and think they need more parts. Ive talked with Chrysler corporation which just says its on the dealership. Ive talked to a lawyer now. Ive owned Chevy, Ford and Toyota trucks. Never been treated like this. They wont even offer a rental truck. Buy any truck besides a Dodge. Horrible company.
My wife and I own two Dodge Rams. A 2003/4.7 and a 2005/5.7. Recently, the 03 lost oil pressure so I had a friend that is a mechanic trained by a Chevrolet dealer assist me in repairing my truck. We pulled the engine and took it apart to find that the oil pan was painted on the inside from the factory and the paint began to peel away plugging up the oil pickup causing the loss in oil pressure.I have built many older cars and have never had a oil pan that was painted on the inside. I am worried now that our 05 ram will have the same issue. I cannot, for the life of me, figure out why anyone would paint or use some type of coating on the inside of a oil pan. We have gone to great lengths to take very good care of our trucks and this truck has just under 90,000 miles on it.The good thing out of all of this is that I use Mobil 1 synthetic motor oil along with Z-MAX and after inspection of the engine, it seems that the engine is fine. I personally took a wire wheel and got all of the paint out of the oil pan along with a new oil pump and pickup other new parts and am putting the engine back in soon.I dont know how one might get compensated for this but it would be nice! The big question is how many people have had this issue and took there truck to be repaired just to be told that it was something else and paid a lot of money. Is their any way to find out about this issue and what if any that Dodge might do to fix this? How many other makes have coated oil pans?
I have had my 2012 Dodge Ram 1500 Hemi for 6 months now. The first problem is Sirius radio does not work all the time. It cuts off and on almost constantly. Second, and most troubling, is the transmission is not shifting properly from over drive (6th) down to any other setting. It takes about 5 to 10 seconds to respond, and while in cruise, it will delay downshifting while climbing an incline for as long as it takes to drop 5 to 7 miles per hour before it reacts. The other problem is first thing in the morning, the transmission will not go into reverse. You start the truck and drop it into reverse, and it just sits there. Put it back into park and wait about 1 to 3 minutes, and it goes into reverse but backs up so slowly that you would swear it was freezing outside.Next, the rear view mirror doesnt dim at night. Next, there is no road hazard warranty on the tires direct from Goodyear or the dealer, but they dont tell you that. Next, the truck was advertised to get 20 highway and 14 in town. My GMC truck got 21 on the highway, and this thing gets at best 13.8 MPG. I was told that the mileage should improve. I now have 38K on the truck, and fuel mileage has dropped to 9.2 MPG.Now to the best part. I have had this truck in my dealers face at least 1 week a month or more every month for the past 6 months (since purchased new), and the line Im being fed is that there is nothing wrong with my truck. Since it has not set a code, the dealer (and per Dodge) cannot change a part or spend their money correcting anything that isnt or doesnt break.I make my living with my truck. Im losing money every mile I drive with the fuel expenses. A friend of mine is getting 22 MPG with his truck (a new 2012 also). Any one with a 2012 Ram that is experiencing the fuel mileage problems I have seen, please contact me. I need 500 owners with verifiable fuel mileage concerns to start a class action suit against Dodge. I spent many years building and restoring cars, and Im tired of dealing with stupidity from these glorified parts changers (now called technicians, not mechanics) who cant find their ass without a code.
My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I specially ordered my truck and waited a little over a month for delivery. On the day of delivery, I did a general inspection to make sure the truck had 4 tires and that the gauge display had worked. I followed my wife back home and then parked the truck in my driveway by itself. We went in for a few hours came back out as I helped her into the passenger side of the truck. I noticed that on the b-pillar next to the door latch the truck had a dime size paint chip missing down to the bare metal. I phoned the dealer and was told theyll take care of it. I had my wife take it in. My wife noticed that at the same time the plates were wrong, commercial instead of passenger. So they said they would fix that. The dealer tried to pass off touch up paint, a big glob in fact as a quality fix on a 2012 Brand new truck! I was obviously annoyed with this. I complained, they said theyll send it out to the body shop. This got me concerned to look over the whole vehicle in depth. I checked everywhere. I found multiple scratches in the door jams both on pillars and on the doors themselves all were down to the bare metal! I also found a dent on the driver’s side door that had to come from the factory, seeing how it was at a 45 degree angle an inch behind the handle and had no scratch to it or no paint from another vehicle. The dealership made excuses, but their service guy even stated, hey it was definitely a factory caused blemish. I was told they would take care of it all. I questioned a loner car for the time it was being fixed. I had taken the time to mark with frog tape all the issues and write out a list explaining them and how I didnt want any bond/body filler used and no touch up paint on the vehicle. When my wife went to drop the truck off and hand the service guy the paper I printed up for them, he tells my wife, Oh, this list gets longer and longer. They gave my wife 2000 Dodge Neon that stunk like b.o. and ran with no child seat restraint hooks in the rear. I have a newborn that had to be placed in there. Needless to say, I was perturbed. I called Chrysler and made an official complaint. They had my truck for almost a full week and they didnt bother to give as much as an update call. I had to call both Chrysler and the dealership to find out what was going on. I felt skeptical about my trucks repairs and asked to know what body shop they had it sent to. I was told and attempted to get the technical info on how it was fixed directly from the body shop. They gave me the run around and told me speak to the people at riverhead dodge. I thought it strange like a cover up since its my truck and the people who worked on it had brushed me off to speak to the dealership. I inform Chrysler and they tell me theyll be contacting Riverhead Dodge and get back to me with exactly how my truck was repaired. I said okay. I had to call Chrysler back to get the info from them. I was told some spots were touched up. I was not happy. I then got a call from Riverhead Dodge service dept. stating my truck was all ready for pick up. Due to my work hours and service dept hour’s confliction, I had to go over my truck with a salesman who could care less and was insisting I be happy with what was done. I was not, they had used touch up paint on one of the spots, didnt bother to finish wet sanding another and left a paint run on one. I was furious! I left the truck with a brief note to the service manager explaining why I felt it was not done. I called Chrysler, asked for a manager even though I was told that a manager was to be contacting me in regards to my case. I again had to contact them. I was told and I quote! Since the dealership is satisfied with the repairs made to the vehicle, we here at Chrysler are satisfied with the repairs made to the vehicle. Wow! Some customer service, huh. I thought it was the customer whom they had to satisfy. Guess not. That’s where my complaints have been since. I then during the very next week after, noticed when cleaning my trucks interior that the plastic on the center console passenger side kick panel that it was the bark brown in one spot and all the rest was the tan. I phoned another dealership, made an appointment with their service dept. They made note ordered the right color piece and replaced it without issue. So my main complaint is with Riverhead Dodge and Chrysler itself. If they end up with requiring another bail out, the government had best not assist them again and let them go under. I think a lesson in humility is exactly what they need so that whoever buys the company next can make some changes, both in the quality of the product and the quality of the customer service.
The top of our 2001 Dodge Ram truck has several places on top of the truck cab where the burgundy color is already faded and the clear coating is peeling away. Soon the spots will be down to bare metal and probably will continue to get worse. We want this problem repaired, at no cost to us, by the Dodge company.
I had a check engine light come on on a 2008 Dodge Ram 2500 with 17,000 actual miles. Took it to our dodge dealer (Christophers Dodge) and upon running the computer was told that there was probable a clogged exhaust line and/or valves not working. Upon taking the truck in a week later was informed by Christophers Dodge that we had a completely plugged EGR Cooler and it would cost around $3200.00 to fix. This has been a problematic part with Chrysler and if replaced during the 5 year 100,000 miles warranty it would be paid for. Well since our vehicle falls out of the 5 year warranty period they would only reduce the cost of the labor. Even though the vehicle only has 17,000 miles and looks like it came off the showroom. We were informed we were not loyal customers since we had not done our oil changes there. So we ended up paying 2600.00 for the repair and in my opinion will never purchase another Chrysler product since they do not back their vehicles.
To Tami from Naples, Ive had the exact same experience with my Dodge Dually. I had to replace the front tires, and asked for a front end alignment, this was not at a Dodge dealer, was told it couldnt be done without replacing the ball joints to the tune of about $1000.00. Went to the dealer. Their answer was to rotate tires, nice.
2014 RAM dually diesel brand new and Ive had nothing but problem. Tires all wear out faster than theyre supposed to, computers been flashed at least 12 times, transmission went into limp mode at 155000.1 exacexac because the computer went out of the transmission. The dealership wrecked my truck into the garage door and I am still fighting with them. Im trying to get that paid for after they depreciated the value of my truck that they just wanted to put body filler in it and paint it. I had to pay my insurance company to fix it, and Laporte Chrysler in Indiana is refusing to give up their insurance information. Ongoing situation of nothing but problems and the runaround and lied to and cheated. Ongoing situation of nothing but problems and has been the biggest nightmare I have ever encountered dealing with the dealership and Chrysler in general.So disappointed, has been the biggest nightmare I have ever encountered dealing with the dealership. I would love to find a lawyer that I could sue Chrysler for all the problem that I have. I had to pay my insurance company a 1200 dollar deductible and lost out on $14,000 and work because my commercial vehicle had to be repaired and I couldnt use it to work. I thought I was buying a new truck so I wouldnt be stranded on the side of the road but this truck has done nothing but left me on the side of the road.
My 2019 Ram driving freeway at 70MPH suddenly went from 70 to idle. Towed to dealer. Said nothing wrong. Then did it again. Called Chrysler. Nothing. These trucks should be off the road. Lucky to not have been killed. Talked to others going back to 2015 had the same problem. Still no help for them either. Any ideas?
Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cruise control and all of a sudden it started shuddering. I pulled over immediately and the truck completely stalled out and wouldnt start. Anyone else have issues similar to this? Thanks.
Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!
This is my second Ram and it will be the last. I needed a good reliable truck since I travel for a living in it. So I purchased a brand 2014 Ram 1500 crew cab in June 2014. I have put 15k mile on it and love the room and performance of my truck. However, the 8 speed transmission has issues and was in shop for a day. Note: It took 3 weeks for the dealer to get the parts. Im not sure if it’s been fixed since I only got to drive it for about 3 weeks and then it had a major oil leak. I took it to my dealer on Dec. 19th and today is Jan. 3rd and I still do not have my truck. The dealership told me it would be 3 weeks, which is stupid! So, I contacted Dodge and they cannot give me a reason other than they are trying to locate a part. I was referred to a case manager whom hasnt returned any of my 4 calls. Also, I was given the part mgr. number at corp. office. Once again, No return phone calls. I like my truck but, I will not deal with this lack of service from Dodge Ram Trucks. My dealer has been great to deal with but this new V-6 has issue with the oil filter housing and the 8 speed transmission does too. I thought I was buying the truck of the year. But I made a big mistake. Buyer Beware. I wouldnt recommend anyone purchase this truck unless you are looking for trouble.
We are a small company that has purchased Dodge Ram 3500 diesels over the past 5-years. The most current two we purchased were in 2018 and they will be the last. We currently have 13 Dodge Ram vehicles with the oldest a 2014; which is our entire fleet. Between the 13-Dodges we now have 50-recalls. For us to decommission a vehicle for a couple of days so the recall can be completed requires a lot of work; costly for us. We must move our crews out of the truck, rent a truck, interrupt our workday, pay overtime, create problems for our client, deal with issues created with USDOT, and on and on which all relates to us losing revenue for our company.For a small business to have to go through this difficulty for 50-recalls; up to 50-times; let alone all the service problems and mechanical failures with these vehicles, they are extremely excessive and costly to us. We have completed 43 of the 50 recalls to date. Costs are mounting and the recalls keep coming; one at a time. What are they building at Chrysler? What inferior components are they using that creates these recalls and dissatisfied customers like us?We have called FCA (Fiat Chrysler Automobiles) to discuss and to talk with a supervisor but they are proving very difficult to get hold of. They have only returned one of my calls that was not able to be answered; the message was; that they simply say who they are but they leave no contact information. Calling back to the main number only gets us to the basic apologies and they will only take a message for the supervisor; they say that the supervisor has no direct contact number or email; we (ironically) wonder why. They say that the Supervisor will call back in 1-business day; that is not happening. In the past, we loved Dodge Ram; but not anymore. We are currently and actively searching for a new brand; NOT DODGE. We need to replace three trucks this year plus add one more to our fleet.
Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasnt that deep. But through diagnoses it was somehow determined that it was my fault that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Ohh... No. I asked at very least they cover the $250.00 deductible. That wasnt going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst customer service ever!! Chrysler will never get another penny of my hard earned money. Lifelong customer gone!!
We were in the market for a new truck when we were offered a Dodge Ram 2500 mega cab with a 6.7 Cummins motor in it. Let my just tell you this we have had all 3 major car brands and nothing has ever or will ever compare to the quality of this truck. WE LOVE IT. Yes there are some things that could be improved but just small minor things but I would recommend the RAM to anyone who needs a hard working truck all the time.
2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new and has been in the shop for 11 days with front end noise and vibration issues that started at 4600 miles. The truck is still at the dealer with no answer how they will fix or when I will get it back. Very disappointed with Manufacture! I would not command purchasing any product from this manufacture.
I bought a leftover 2010 Ram 2500 6.7 Cummins from the dealer I work at. Since I bought it, its had a vibration issue. The seat is fraying about. There was a sudden loss in power and a sudden drop in fuel mileage. The tires are cupping, the door seals are leaking, and I have added over 3 gallons of antifreeze. After having it in the shop many times, they still cannot find the vibration issue. They do all the recording, because I guess Dodge thinks that the computer vibration analyzer will pick up everything. After being without my truck for 3 weeks, Dodge told my dealer to return the truck to me and that everything was going to be fine - after they didnt have the dealer check for why the antifreeze was running low and why the oil was mysteriously overfull. They then proceeded to tell me that the transfer case seeping oil out was an acceptable oil leak. Are you kidding me? This is a 2010 leftover, newly bought in May 2012 with 7500 miles on it, and they say an oil leak is acceptable? Dodge will not stand behind their products and its an act of God to get stuff warranty! I am very disappointed. Also, the fact is its still in vibration and now seems worse than when I dropped it off!
A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.
I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.
I was driving home on December 8, 2016 when I noticed smoke coming from the passenger side under the dash. Within seconds flames came through the fabric under the dash and hit the floor. I pulled over as fast and safely as possible. I grabbed what I could and got out. I went to the passenger side and attempted to put out the flames but I failed. I called 911 and within minutes the FD arrived on scene.I contacted Chrysler about the fire and they hired an investigator. He contacted me and I explained what I saw. 3 weeks later I got a letter in the mail saying it is not a manufacture defect. The thing that got me from the letter was We are sure you will appreciate, fire of this nature can and do occur for a number of reasons not associated with the manufacturing process. Then tell me how does a 2015 truck catch fire inside the cab while driving at 65 mph? Im not a smoker and the truck was all stock. I would not recommend anyone buy anything from Chrysler. They do not stand by their products.
I feel it is necessary to write you about the problems I have faced with my truck and your company. On September 12, 2014 purchased 2013 Dodge Ram 1500 from Dallas Dodge Chrysler Jeep (11550 LBJ FREEWAY, DALLAS, TEXAS 75238) VIN # **. On the purchase date, radio and navigation do not work correctly. I was told by the salesman to take it by my local Dodge dealer (McMullan Motors) to have it checked as it is still under warranty. The first time I take it in, after waiting for a couple of hours, I was informed the radio technician was not there and I would have to bring it back in. I work about 300 miles from my home so I informed them I would have to set up another time to drop it off. I could not leave it and do not own another vehicle. I was also not offered a courtesy vehicle or rental car. In the meantime, I noticed several other things not working correctly so I made a list to get everything checked upon my return.On December 15, 2014 I bring my truck in to be serviced for the following problems: navigation/compass/radio not working, headlights fogging up, vibration felt while driving down the road. Of these 3 problems, only one was fixed even though I was assured by the service department my truck was fixed and I was good to go. On December 23, 2014 I was shopping and when I returned after a rain, my truck had approximately 3 of water inside the cab. I immediately called the McMullan Motors and they explained to me someone else had called with the same problem. I was told if I took it somewhere to have it fixed, other than a Dodge dealership, that would void the warranty. I then made another appointment to drop my truck off, leave it and pick up later.On January 5, 2015 I took truck in for leaking back glass. I am called and good to go. On February 12, 2015 check engine light comes on. I make another appointment. On February 13, 2015 I take truck in for check engine light, fuel sensor vibration. I explain to the service dept. I am still feeling the vibration and was assured they did not feel anything and I should bring it back in for another look. On May 4, 2015 take truck back in for vibration/rotate and balance tires. This time, they rotate and balance my tires. I pick truck back up and yet again I am told that I am good to go. I call them back later that day and tell them I still feel it. I was informed I should bring it back in for another look. During the month of July, my back glass leaks again after a rain. I take it to another dealership to have it repaired. I also explained the vibration to them. I cannot leave it that day and asked to bring it back the next week. This time I leave the truck for 5 days!!!On July 22, 2015 take truck back in for leaking back glass, vibration felt while driving. I go back to pick truck up and I was told that my vehicle warranty was up and my extended Gold Plus warranty (I paid an extra $1500.00 dollars for this) had a 100.00 dollar deductible which I was responsible for. When I explained I had already paid for this once, I should not be responsible for paying for something that was already fixed once by Dodge, the service manager told me to call the dealership and ask them about it. I asked about the vibration and the manager informed me that Ram is notorious for putting bad tires on trucks. The tires are probably the cause of the vibration and I should contact Goodyear to discuss it with them since Dodge is not responsible for tires!!! So, I call McMullan Motors about the back glass issue. I was told by the service department and I quote, Sir we get ** parts all the time! Sometimes we get ** parts right out of the box!!! How sad is it that your own employee tells me this!!! Mr. Hegbloom this is my complaint: I drive to Dallas to purchase my dream truck! I get these responses from your own employees!!! Good to go. Ram has gotten so bad, Dodge separated themselves from the Ram name. Dont know why its vibrating - couldnt feel anything- bad tires, ** parts. Not once has anyone apologized and tried to actually fix my truck. It seems that passing the buck on has become quite the norm. I know this letter is lengthy and for that, I apologize.There are many truck companies I can choose from. I can buy any truck I so desire, some for less money. I have been a loyal Dodge customer for many years and feel that I am owed some loyalty in return. I am truly disturbed by the inept actions of your employees. I saved up my money and had the choice of any truck on the market. I hope that you can restore my faith in your company.As of today, here is a recap of problems I am still having with my truck: engine noise vibration around 40 mph or 1100 rpm, vibration in truck suspension while driving normal speed, transmission is slipping when accelerator is pressed, transmission shifts hard in and out of gears, tires are severely worn at less than 40,000 miles, overall performance of truck is poor, radio still does not work correctly, USB port does not work.
The issues with Ram trucks that people are having must be just from these people on here. Regardless of the Chrysler vehicle, whether it be Dodge Journey, Caliber, SRT Charger, Challenger, Magnum, Dakotas, Stratus, (on my second Hemi Ram), I know people that own/have owned all the above-mentioned vehicles, and besides regular maintenance, zero mechanical issues whatsoever. I myself have owned 2 Rams, and again, NO mechanical issues whatsoever. The only issues Ive had has actually been with cosmetic stuff added to the truck by the dealership after delivery from the factory. The side step bumpers and brackets rusted, and the powder coating was peeling off after only 2200 miles. One Rumble Bee sticker on the box had to be replaced as it was starting to bubble. I took the mud flaps off the dealer put on as they were literally flapping in the wind, rubbing the paint. Oh yes, the radio would have a mind of its own, would sometimes stick on maximum volume, wouldnt shut off, couldnt change stations, nothing. And sometimes wouldnt even turn on. Chrysler had to download new software into the radio. Works great now. Guess what, my Dads friends 2016 Honda Civic (yes Honda) had the exact same problem. The dealership had to download new software into the radio. Works great now. (Yes, a Honda Civic.) Anyone Ive known. Family members as well, anyone Ive known who have had Chrysler vehicles have never had any mechanical issues at all. Just regular maintenance.A buddy of mine, his Magnum went 215,000 miles zero problems. Heck, never even replaced the battery. My first Ram truck went 173,000 miles. Except regular maintenance, zero mechanical issues.Broken exhaust manifold bolts was the only what I considered major issue. (Even though the repair was only $378, taxes in, Canadian dollars to boot as Im in Canada) And the place I had the work done, they told me Chrysler AND GM trucks are prone to exhaust manifold bolts breaking. The service manager told me they do probably 1 a week from both GM and Chrysler. My nephew bought a new Ford Fusion. Sooner rather than later he traded it in, guess what, he was having electrical issues with it. And he thought, before it gets any worse, and runs out of warranty, trade it in. My girlfriends 2012 Mazda (yes Mazda), the torque converter quit on her 2x. Leaving her literally stranded, again, yes Mazda. Japanese. I worked with a guy who had a Miata, THE biggest pile of junk he said he had ever owned. Nothing but problems with it. Guess what people, even the Japanese can make crap vehicles.
I been trying to have my Dodge Ram Truck 2012 fixed since earlier this year. Each time I bring the Ram to shop I been told it cannot be repaired because the part for the recall is not available. Each time I call a case is open up and a few days or weeks later the case is closed for one or another reason. The last case was open on 11/9 and I was instructed to bring the Ram to the shop. My son went to the local Dodge Country Dealer, and was told the part is not available till Feb. 2019 and there is nothing they can do. Meanwhile the Ram make a terrible noise after the gear jumps out on low speed, intersections or red lights and no one will touch it to see what the problem is because of the recall.Mrs. **, a manager, called and stated after her research between the Dodge Dealer and the Parts Department at Dodge, that recall part is only shipped out in a number of 5 and only every 7 days. We are on the list at the Dodge Country dealership but this does not help much because even that Dodge Dealer states there so many trucks and not enough parts. This is not acceptable and I request that something is done. I have a 2012 Dodge Ram Truck with a bit over 63000 miles and I am barely driving it because of the concern to cause more damage to the transmission. It seems that Dodge customer service does and cannot assist with this issue. I send letters, called, posted on the Dodge website and all I get is: Sorry there is nothing we can do back because Mopar Parts does not ship more than 5 parts at the time.
The area made on the truck for attaching the running boards tore apart and running board on driver side released from truck. The truck performance retailer who installed it said this is the 2nd one he has seen...
Bought a brand new 2016 Ram Rebel off the show room floor and drove it home. Noticed a smell and looked under truck and saw fluid leaking for transmission. Dealer said it was all different parts but in the end they had to replace the trans. They had it for a week and a 1/2, said it was done so I picked it up then the shifting felt like the trans. was going to fall out. Brought it back the next day. They said they put the wrong program in and installed the correct program. Picked up that night, just to see they hit the driver side mirror and marked it. Called to let them know the next day. No one seems to care, still waiting for them to have their detail person call me, truck still smells like its burning something and it comes into the cab. Took it back. They said the radiator fan cover fell off and they reinstalled it. They think that was the burning smell. Picked it up, drove home and still smell the burning.Brought it back. They kept the truck over the weekend and on Monday night they said it was ready. Came back and they said they cant find no leaks but it still smells. They said it could be from the trans. oil that leaked all over the exhaust, and it could take 3 or more months for the smell to go away but they dont know where its coming from, I made an appointment with another dealer to hopefully get this fixed. The truck stickers at $51,700 and I guess RAM trucks are suppose to run like $500 oil burning cars.NOW for Chrysler care support they suck worse than the dealer. I have been assigned several different case managers that never call you back even though they say within 24 hrs. BS, I had my truck back before they even got a hold of the dealership. Then even though I have been taking it to the dealership they said it had been over 30 days and I would have to start a new case file so I did then I was assigned David who I had to call back because it had been over 2 days, even though their people say within 24 hrs. So David tells me he cant get a hold of the dealership thats why he was not calling me back. I told him I had made another appointment at a different dealership to maybe see if another dealership can fix it. I asked him if he could arrange a loaner car for me and he kept talking about how the other dealership hasnt called him back so I asked him if he was even listening to what I had been saying. He didnt even know what I was talking about.I think he was playing Pokemon Go on his phone instead of listening. I asked for him to transfer me to his supervisor. He said he couldnt. I asked him for his supervisors name and I would call them. He said he couldnt give me that information. I asked him if he knew his supervisors name even, so I hung up and called Chrysler back and was on hold for like 25 min before someone answered then I was give elevated alert and was sent to another person who told me I was being assigned to another case person not her but that person will get back to me within 24 hrs. Again this has not happened, but that will be another story Im sure, but the Shylo women I spoke to but couldnt take my case. Told me that they are not allowed to give supervisors names out, that is company policy so if you have an idiot for a case manager you have no recourse to talk to someone above him to get your car fixed.In my two months, of dealing with Chrysler I havent had a case manager that has been competent and able to fix my car or even get a hold of any of the dealerships. None of the case managers call within the 24 hours that is promised by lower Chrysler care employees; normally it takes around 4-5 days to get a callback or even after the truck goes into the dealer to get serviced, and they just say so is the truck fixed now? I believe Chrysler care is just a way to slow down the process of getting your car repaired. Think they are a way to piss you off so you either trade or sell the truck without them having to do a buy back or actually spend the money to fully fix the truck.I have bought 4 Rams and 5 Jeep Wranglers in the last 5 years. I really like my new truck other than I have already made 6 this will be my 7th trip to the dealership in hopes to get it fixed. If things dont turn around and the truck doesnt get fixed it looks like Ill be spending my money on Ford trucks instead. I feel sorry for anyone that has to deal with Chrysler care, now that I am in this crappy situation trying to get my vehicle repair. I guess when they say Ram trucks are the longest lasting trucks on the road, it is because they spend most of their time in the shop rather than the road like it should.
2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine bay area. Also lifters rattle like an old Ford truck I used to own. Took it in and was told it was normal. Not happy but what.
My 1500 is only 1 year old and has 26K miles on it. Recently my brakes began squeaking at low speed when applied. Was informed I need to machine my rotors, $250. Rotors only have a 1 year or 12K mile warranty. Rotors cannot handle daily rush hour commute. Its a truck and it cant handle daily rush hour traffic??? I dont even tow anything. Overall, I love my truck. Called customer service twice and they were clueless to assist me. 3 different dealers service department have informed me this is common due to the nickel content in the rotors. The rotors in stop and go traffic are overheating and becoming pitted which is causing the squeak when braking.
Dodge is now my favorite over all the rest. It always started and ran good and I never had any problems with it. I liked the style and the fact that it was a diesel. I liked that it had a full back seat that my dogs could fit in comfortably. I liked the electric windows and seats and the rear window defrost was nice because my dogs tended to fog it up. I chose it because I liked the way it looked but I liked it so much that Ill get another one if I get a chance. It was very reliable and was the best truck I ever owned. I loved my truck. It was perfect to me.
I bought a Dodge Ram 2500 4 by 4 Cummins diesel 2015 model at Carl Gregory of Savannah Ga. I was told they would have my side steps black wheel to wheel for my truck that Friday. They put me off 5 different dates over a 3 week period to end up telling me they couldnt even get them (cost figured in price of truck). I ending up telling them to get them from OReillys auto parts or either Pep Boys and I gave them the part number to both, only to find out later that Mopar does carry the black wheel to wheel Mega Cab side steps. Now after owning it for six weeks my tire pressure sensors have gone out. It is now been the shop four times for a total of over 10 days and has yet to be repaired. The last time Carl Gregory had my truck, they had it for 6 days and did not do anything. They had told me it needed a module but after 6 days still do not have it put in. Now I have taken it to a new dealer to see if they can fix it. It has been there one day and they have ordered a sensor to see if they can fix it when there are 4 sensors that are not working. This is my first Dodge and probably my last. I have filed a complaint with Chrysler Corporation customer service....and my back Friday.

