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Ram Automobile Model 2011 Ram Dakota
2011 Ram Dakota
The 2011 Ram Dakota is a midsize pickup truck that was produced by Ram Trucks, a division of Chrysler Group LLC (later known as FCA US LLC and now part of Stellantis). The Dakota was a versatile truck known for its towing and hauling capabilities, as well as its comfortable ride and spacious interior.
Here are some key features and specifications of the 2011 Ram Dakota:
Engine Options: The 2011 Ram Dakota offered two engine options:
3.7-liter V6 engine: This engine produced around 210 horsepower and 235 lb-ft of torque.
4.7-liter V8 engine: This more powerful option generated approximately 302 horsepower and 329 lb-ft of torque.
Transmission: The engines were paired with a 4-speed automatic transmission or an optional 5-speed automatic transmission. While not as advanced as more modern transmissions, they were reliable and served their purpose.
Drive Options: The Ram Dakota was available in both rear-wheel-drive (RWD) and four-wheel-drive (4WD) configurations. The 4WD system provided enhanced off-road capabilities and traction in various driving conditions.
Towing and Payload Capacity: The Dakota was capable of towing trailers and hauling payloads. The exact towing and payload capacity varied depending on the engine, drivetrain, and optional towing packages.
Crew Cab and Extended Cab: The Dakota was offered in both Crew Cab and Extended Cab configurations, providing seating for up to five passengers in the Crew Cab and additional storage space behind the front seats in the Extended Cab.
Interior and Features: The interior of the 2011 Ram Dakota was relatively spacious and offered various features, depending on the trim level. Available features included power windows and locks, a touchscreen infotainment system, and available leather seating.
Safety Features: Standard safety features included front airbags, side-curtain airbags, antilock brakes (ABS), and electronic stability control (ESC).
Trim Levels: The 2011 Ram Dakota was available in different trim levels, offering various features and options to suit different preferences and needs.
End of Production: The 2011 model year marked the end of the Dodge/Ram Dakota's production. The Dakota was discontinued after the 2011 model year, and Ram Trucks shifted its focus to full-size pickup trucks.
As with any used vehicle, it's essential to conduct a pre-purchase inspection and obtain a vehicle history report to assess its condition and maintenance history. For the latest and most accurate information, I recommend consulting official Ram sources or visiting a Ram dealership.
Manufacturer: Ram
MODEL: 2011 Ram Dakota
MSRP: $30000.00 USD
Related Error Code Pages:
Ram Automobile Error Codes,
Related Troubleshooting Pages:
Ram Automobile Troubleshooting,
Related Repair Pages:
Ram Automobile Repairs,
Related Parts Pages:
Ram Automobile Parts,
Ram Automobile Model 2011 Ram Dakota
I bought this truck used 5 months ago. Nothing but problems. Front brake calipers literally melted. At 80000 miles rotors shot. Someone put wrong antifreeze in it. No heat on driver side. Little heat on pass side. Now in last 2 weeks truck has taken off at full throttle. Only way to stop is turn truck off. Had it looked at 3 codes. High battery output. Throttle control module engine light. Dodge says my floor at made the throttle stick. What a joke. Will never buy another dodge. Poor quality steel. No quality control. 160 dollars diagnostic fee every time you go into their shop. Dodge YOU are a joke. Going 2800 to replace heater core. Ha. Not in this lifetime.
First I bought a brand new 2013 ram crew cab express. Problems with radio going out losing the screen then coming back. Also had problems with power locks the cause a pinched wiring harness. The dealership changed the radio twice, still had problems. So I turned in the truck with 3000 miles and upgraded to a 2014 ram. Thought that was better, no. The radio cuts out all the time and I only have 500 miles on new truck. The dealer has installed new software but after a couple days, the radio still cuts out, so they ordered me a new radio. Here we go again. I wish dodge would come up with an aftermarket radio that works, too much technology if you ask me. That is my gripe.
The truck will not properly shift to 6th gear. Upon a visit to dealer, I was told it was ok, but there was no change in its performance. Then a second trip was made to the dealer who again said that there was no problem. I then found a different dealer and was again told transmission was ok. It was not, so I returned to first dealer and had transmission mechanic take ride with me. He saw problem but did not know how to repair it. He told me he would contact Detroit. That was March 06, 2015. I feel as if Im being blown off. The problem is real and must be addressed in an honest way.
Love the powerful engine, but not worth the headaches. Tons of recalls... 3 in the last week!!! Brought truck in for its first tire rotation and the mechanic asked if I had been in an accident as the entire truck bed is nearly 2” out of alignment (shifted to the left) with the front cab! Radio, navigation system, AND hands-free phone system all started to glitch at 48, 000 miles. Would cost over $700 to replace. The body looks beautiful, but dents much easier than ANY of my trucks... I’ve owned GMC and FORD prior to purchasing my RAM. Very frustrated with all the service issues and not having a navigation system that was quite pricey!
The only good part of my $53000 MSRP 2014 Longhorn is the look, everything else is crap. First warranty transmission replaced at 50000 miles. Second transmission replacement at 98000. Yep I was so lucky. First shift issues in 4WD about 25k in. Flywheel cracked at 110k. Hand (foot) brake issues at 111k. Console light started blinking at 50k. Remote start died at 80k. Backup camera works on and off since 60k. Fuel gauge which is inside the fuel pump was replaced at 90k. Now Remote door lock does not open doors Everytime. (Key and battery are fine.) I have been hoping that each repair is the last, however stuff just keeps breaking. Total junk.
2009 Dodge Ram 4X4. On December 2, 2011, I took the truck to dealership for seat belt light in dash. They could not fix the first time. Second time, they fixed the light. After that, the gas gauge was stuck on full. Three times I took back the truck, still not fixed. The dealership emptied 1/2 tank of gas and dispose of it. The gauge moved to 3/4 after they called me to pick up the truck. I was told the problem was corrected. I filled up the tank with gauge showing 3/4. It took 21 gallons. The tank capacity is 26 gallons. The gauge is back to full and will not move after 80 miles. The truck has 17,710 miles. As of Jan. 4, 2012, the gas gauge is still not working. I will not rest until this truck is fixed, then trade it in for a Toyota or Ford. 3 years warranty ends on March 31, 2012.
I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!
Since we have bought our Dodge Ram 1500 4x4 we have had nothing but problems. #1 stalls when driving. #2 put 4 trannys in it and dont pull anything heavy with it. #3 paint falling off it. #4 it revs up when just idling. The rpms shoot to 4 and back down. We have had everything possible fix that it may have been and it still does the same thing. Just crazy. Some people now days can only afford one vehicle and when they do they expect it to be a good one. I will tell you one thing if I can afford to get another one it will definitely NOT be a Dodge. With all these problems and not just this one there are a lot of complaints about 05 Dodges. I cant believe that only the States are buying back these vehicles. But I will tell you one thing. I have kids in my vehicle and if it stalls and someone get hurt there will be a big law suit. This is not good for business. From one unhappy customer.
I am very meticulous with cleaning my truck (2009 Dodge Ram Diesel) because I like it, spent a lot of money on it, and want it to last. Every time I wash it, which is usually once a week, I thoroughly sponge wash the interior of all wheel wells. Now I started noticing bubbles in the paint over the rear wheel wells. While at the dealership for a tie rod recall I had the service manager at Hoffman Chrysler/Dodge, Hagerstown, MD looked at the rust development. He agreed that as clean as the truck is kept that it should not be rusting. He gave me an (800) number for Chrysler and said I could even offer his name for verification. I called and they made me feel foolish for even calling. Actually told me he shouldnt have given me the number and that it wasnt something they were responsible for. In my opinion Chrysler knows they have a manufacturing problem for 1000s of their trucks to be rusting out in the same areas in such a short time. I love the truck but could never purchase another Dodge. None of my Fords or Chevys ever rusted out in 5 years. By the way, I was notified of the tie rod recall and it took 10 months for Chrysler to get the parts to the dealership for replacement. They were sending them one at a time and there were lots of owners on the list for the recall just at my dealer alone. You pay a lot of money for these Diesel trucks and once you drive away they act like its not a problem for them to rust away in 5 years. :-(
I have a 1993 Dodge Ram with a 5.9 Cummins engine. This truck is a Club Cab 4x4 with an automatic transmission. I rebuilt the transmission at 328,000 miles and the truck now has 356,000 miles with the original motor and running gear. I change my fluids often and have no issues whatsoever. Every option from the cold AC and cruise control to the rear view camera that I added work perfectly. This truck consistently gets 18mpg which is better than most 3/4 ton 4x4 pickups on the road. I get compliments everywhere I go from people driving newer vehicles, many of them making payments while theyre constantly taking it to the dealer for repairs. I would not hesitate to drive my truck anywhere, anytime.If you are tired of paying $40k, $50k or $60k for a new truck that just creates headaches, consider getting a real truck from the 1990s when the big 3 were in competition with each other as to who could build the best truck on the road. Unfortunately today they are only competing for profit at the expense of making cheaply built vehicles carrying over inflated price tags.
For the past two months, my truck has been in and out of three different dealerships. The truck stalls randomly. When it does, I lose steering and brakes. I have paid over $2000.00 in repairs and now the dealership wants another $1000.00 and said it might not fix the problem. Chrysler has been notified because the truck went into a ditch because of the steering and brakes went out when it stalled. The mechanic also notified Chrysler because they couldnt figure out what the problem is. Today Chrysler told me that there is nothing they will do and the only thing I can do is pay or trade/sell the truck because it is an 03 with 107000 miles. I have owned the truck for one year and three months. I understand that it is used and there is no warranty but when three dealerships and Chrysler techs cant figure out the problem, I think Chrysler should do more than what they are. I think that this is a very big safety issue and they would want to make sure that it was taken care of but it seems as if their only concern is for me to pay more money.
I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20 rims 2 years ago from a Florida truck dealership. I enjoy doing the car/truck show circuit throughout the Northeast US with friends in it. It’s a beautiful truck and I got thumbs up everywhere I went with it. I was happy with it up until about 6 months ago. I noticed quite a few dimples in the paint on the driver side rear fender. A short period later, like a month, I noticed that the factory paint had a bunch of tiny bubbles in it which looked like pink dots. I took it to a few body shops in my area and 4 out of 5 called it solvent pop. They all said it was a Dodge/Chrysler issue. After speaking to Jamie **, who never returned a phone call to me, they said, No, sorry, but we cant help. Then they followed it with a because I am the second owner.” **! I decided to get it painted myself, so I have it for my spring and summer shows. The cost of a factory color paint job was $9,000-$10,000. A custom two-tone paint job was $11,000-$12,000. So I said screw it and went custom. It’s almost finished. I then spoke with two other Ram specialists (as they call themselves) Marylou and Matt and then they told me that if I would have waited, they could have help. And if I went to a Dodge/Chrysler certified body shop, they could have done something to help me. After hearing this, I flipped out. Why wouldnt they tell me this from the beginning? Why couldnt they have told me this from the start? I also told them I would be happy splitting the cost 50/50, but they said no. So now I am looking to get the entire cost of the factory paint work, as they should give me for all this ** grief.I am still fighting with them about this. Nobody from Dodge/Chrysler other than the dealership owner that I get it serviced at has seen it. I sent photos to Jamie ** and had to send a nasty and a bit personal email to get a response. Within 3 hours, I had a response and I was provided a survey to rate the service. Within another 2 hours of my negative response, an email was sent back to me telling me that they were standing behind their current decision. Why wont Dodge/Chrysler stand behind their product? If they keep up this crap, Detroit is in big trouble.
I bought a leftover 2010 Ram 2500 6.7 Cummins from the dealer I work at. Since I bought it, its had a vibration issue. The seat is fraying about. There was a sudden loss in power and a sudden drop in fuel mileage. The tires are cupping, the door seals are leaking, and I have added over 3 gallons of antifreeze. After having it in the shop many times, they still cannot find the vibration issue. They do all the recording, because I guess Dodge thinks that the computer vibration analyzer will pick up everything. After being without my truck for 3 weeks, Dodge told my dealer to return the truck to me and that everything was going to be fine - after they didnt have the dealer check for why the antifreeze was running low and why the oil was mysteriously overfull. They then proceeded to tell me that the transfer case seeping oil out was an acceptable oil leak. Are you kidding me? This is a 2010 leftover, newly bought in May 2012 with 7500 miles on it, and they say an oil leak is acceptable? Dodge will not stand behind their products and its an act of God to get stuff warranty! I am very disappointed. Also, the fact is its still in vibration and now seems worse than when I dropped it off!
My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!
My new Ram 1500 started having a burnt oil smell coming through the vents at about 400 miles. It is worse when sitting still or at an idle. Been to local dealer with no luck. I was told there is no issue, its a new truck. Opened up a case with Chrysler and my case worker told me that dealer advised him I should take it back to original dealer. Original dealer could find nothing. Changed the oil, first change at the dealer. Same issue once I got back home and came to a stop. It was bad enough that the burnt oil smell released into the air of my 2.5 car garage. An half hour later my entire garage smelled like burnt oil.
I purchased a 2011 Dodge Ram Big Horn new and have had NOTHING but trouble. 4 computers so far. One valve body in the transmission. Now 1 month later its slipping and shifting incorrectly again. The truck only has 32,000 miles. Ive owned a 20 year old Honda that was more reliable. Soon as the transmission is repaired AGAIN, Im driving to Toyota. Good bye American vehicles. But I have to WAIT until a loaner vehicle becomes available to hobble the truck in myself. Big Horn BIG MISTAKE!!!
Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out
Love Dodge Ram. Love the color and the height. Really Tall. Bigger than most vehicles on the road. The dogs and the children love it as well. I also have to fight my husband to drive it day to day. May get another one of the Rams when it is time to upgrade. A newer one would have been great. There seems to be more of them just like mine on the road no matter where I go. Also, wish I would have bought it in black. Think my daughter will try to take it from me. I also dont like the Interior. The interior should be black. Lacks upgraded equipment as well. Would like a better stereo. Lastly, hard to read the speedometer during the day.
The vehicle has had vibration in the front end. Since purchase I had to replace the ball joints at 38,000 miles. Front end tire wear has forced premature purchase of tires. Def fuel problems have delayed travel plans twice. From my research I believe the front end issues should be a recall item. I have had the truck in service now 20 times and now have a CAR FAX history that is affecting the sale of the vehicle.
I was driving my 2014 Dodge Ram 1500 truck at about 25 mph when I noticed smoke coming out of the steering column. About 10 seconds later the wipers started going. I decided to pull over, then the driver side airbag deployed. I have been calling Chrysler but have gotten no response?
My 1500 is only 1 year old and has 26K miles on it. Recently my brakes began squeaking at low speed when applied. Was informed I need to machine my rotors, $250. Rotors only have a 1 year or 12K mile warranty. Rotors cannot handle daily rush hour commute. Its a truck and it cant handle daily rush hour traffic??? I dont even tow anything. Overall, I love my truck. Called customer service twice and they were clueless to assist me. 3 different dealers service department have informed me this is common due to the nickel content in the rotors. The rotors in stop and go traffic are overheating and becoming pitted which is causing the squeak when braking.
This is my third Ram, 2006, 2012 and now 2016. This is by far the worst truck I have ever owned, and the worst dealer service experience! The dealer was in too much of a hurry to put me in a truck, they failed to hear my needs and wants, from the get go with a salesperson who was actually a corporate rep, visiting the dealership this day. He did not listen to my towing needs, and everything he promised me for free (thrown in) was just added to my bill of sale, and my application was for 0% down, 0% financing - and in the end was 3.49%, which was not communicated to me at all.So, first I did not end with a hitch receiver, towing mirrors, or brake module - I had to buy a receiver for $300 and a brake module for $500 plus $90 to program it. I was forced to buy this, as the dealer would not help me and I had to move my trailer promptly. Second the rep promised me the truck could tow my trailers and handle the capacities. The truck falls short by 3000 lbs. because the 8 speed trans. and 3:21 rear gear combo are ** - something the rep failed to even look at and confirm capacities - and assured me that this truck could handle my towing needs. NOT!The truck: the front end is loose - rattles over tracks and bumps, shakes violently on highway (death wobble close) - tires have been balance three times, steering column shakes and rattles, transmission growls, shudders, clunks (when putting into gear or decelerating), vibrates on highway. Rear end clunks, tow haul button doesnt work, gas gauge glitches, headlight out of aim, antenna loose, leather seat clips came off, door weather strip fell off, hood is not aligned with fender, led lights fell out of back seat. When towing my 3500 lb. trailer in tow haul mode the trans. feels like it wants to explode (loud growling and vibration) at any speed. This experience may be only from my particular truck and dealer but I feel it warrants this submission!
On the 20th of June 2013, I took a trip to West Virginia for a family emergency (597 miles one way). I fought my truck the entire way. Whenever I came up on a bridge with an expansion joint, I just held on for the ride and wait for the wobble to cease. My truck is a 2011 Ram 3500 DRW with the Cummins VIN # **. When I left, I had 12,200 miles on it. The truck now has 13,321 miles on it. This is also causing excessive wear on the front tires. When I left West Virginia to come home on the 23rd, my front tire pressure was 70 psi. I stopped at the halfway point at a rest area after experiencing a bad death wobble. I checked the front tire pressure. It was at 75 psi (higher due to heat). I dropped the air pressure down to 65 psi in hopes to ease the death wobble. Back on the road again, it seemed to help a little. The wobble was still there, but not as serious. After another hour or so on the road, the wobble came back, and I stopped again and checked tires. Front was at 68 psi. I dropped it down to 60 psi and started driving again. This time the pressure did not help the death wobble, and thank God for traffic in the city. I was forced to drive under 20 mph through the city.I made it to the Interstate 495 (LIE), started off in heavy traffic, moving about 20 mph. Traffic started clear around exit 35-36, then I hit a bump with the right front tire and all hell broke loose. I was doing 40 mph at this time. The truck front end started to violently shake and then the rear started to bounce. I was in the center lane when this happened with traffic on all sides. I applied the brakes and tried to steer to the right. The truck continued to go straight and then started to go sideways to the left. Once my speed dropped below 5 mph is when I regained control of my truck and then pulled off at exit 37. I turned around, got on the northbound side and stopped at a Gulf gas station and called roadside assistance. This is the 23rd of June, and 45 miles away from home. I hit a bump/pothole and the truck started shaking violently. The truck went sideways in the road. This time was the worst. I was sideways in the road, in heavy traffic on the Long Island Expressway. This incident was terrifying and almost caused a serious accident. Are they (Chrysler/Ram) waiting for someone to die?I called Chrysler Roadside Assistance and they would only tow my vehicle to one of their locations, not my dealer or my house. They named a few, and since I am not from this area, I choose the one they listed in Hempstead, NY because I knew where Hempstead was. The dealer was Garden City Jeep. On 24 June 2013, I called Garden City to check on my truck. They did not look at it today. On 25 June 2013, I called Garden City to check on my truck. Service rep said mechanic took truck for test drive and everything was okay. Service rep said they will look at the front end once their lift is available. I have been without my truck since the 23rd of June 2013. I called the dealer today and he made a comment that they do not normally work on heavy duty trucks but started reviewing the problem. He made the statement that When I bottomed out, I never said that... I said no, my truck had the Death Wobble, and explained to him that I never said that I bottomed out. It is going on day 4, still without truck, and now the dealer is talking about taking it to another dealer. The reason for this is my truck will not fit on their lift. This is an ongoing problem with the Ram Trucks. Are you waiting for someone to die in an accident? I am a heart patient and you came close to having a death on your hands. This has shaken me up so much that I do not want to drive the truck home. What would have happened if I was towing my camper? Here are some of my issues: First, my truck was taken to a Chrysler Dealer that does not work on Heavy Duty Trucks. Tow truck that was set up by Chrysler Road Assistance had to swap trucks when he found out it was a 3,500 dually. This caused a delay on his arrival. Service manager said mechanic test-drove and found nothing wrong. Service manager said they checked the front end and everything looked okay. Service manager said my truck would not fit on their lift. So how did they check my truck out?On June 26, 2013 at 1400H, I called Ram Customer Asst. and spoke with Christa. She is going to have my truck taken to a dealer that is capable of working on the heavy duty trucks. I asked if she could take it back to Port Jeff. She will call me back and let me know. On June 26, 2013 at 1715H, I checked home answering machine; message from Christa (Ram Assist) said they were taking my truck to Westbury. They refused to take it back to Port Jeff where I purchased the truck. June 27, 2013 at 0800H, this is day four (4) without my truck. Chrysler Assistance originally towed my truck to a dealer that was not equipped to work on my truck. Now, I have to start over again with a new service rep. My opinion is Ram is collecting all the information with respect to the years/models, and then they will post a recall, or in my case, fix it quietly when the truck goes to the shop for the wobble. At 0930H, I tracked down the truck. It is located at Westbury Jeep Dodge. No service advisor as of now.At 0935H, service rep left a message on my home phone, not cell phone. At 1130H, I spoke with the service rep. (Lenny). He wanted to review/go over why the truck is there. He said that I bottomed out. I corrected him right away and told him the other place said the same, and that I dont know where that came from. I told him that I had the Death Wobble. He said Oh, okay, and no more questions were asked. After we talked for a few minutes, he said here is the issue... They only have one (1) mechanic authorized to work on the Cummins chassis and he has 4-5 Sprinter Vans ahead of me. I asked, How long? and he said maybe 1-2 weeks, depends on what the Vans are in for. Lenny the service rep said he would get back to me this evening or tomorrow evening with an update.At 1730H, message was left on home answering machine by the Chrysler caseworker. I returned his call, but had no luck. It went to his voicemail. On June 28, 2013 at 0752H, day 5 and no truck, and no call from Westbury Chrysler Jeep. Just to be clear, this is not Westburys fault and I am not upset with them. Lenny is working with me as best as possible. At 1130H, I went home for lunch, checked answering machine and had no messages. I called Ram Asst. and left a voicemail with Gus. Gus returned my call 10 minutes later. He stated that the dealer knows what the problem is, but are not complete with troubleshooting. Gus said he will get back to me today, and if not today then not later than Tuesday of next week. I went searching on the internet and found out that the 2011 Power Wagon had the same issue. I wonder if they have the same front end. If not, what then is in common?July 1, 2013, no truck and no word from the dealer or Ram (Gus). At 1705H, I checked home answering machine. Lenny from Westbury left message stating that the steering stabilizer was the cause. They placed one on order, should be there on the 2nd (from my previous experience, the steering stabilizer is a shock absorber mounted horizontally and is usually installed in older vehicles to prevent the wobble of loose/sloppy steering issues). Hope it works. I know these trucks come stock from the factory with the stabilizer installed. Why? On July 2nd, 2013 at 1700H, I checked home voicemail. Lenny from Westbury left message. While listening to the message, Lenny called again and I spoke to him. He said, Good news and bad news. Mechanic was test driving truck after oil change and heard a clunking sound left front. Lenny said the mechanic will put the truck on the lift once it is available again. Truck will probably be done on the 3rd of July around noontime.July 3rd, 2013 at 0730H, ten days without my truck, and it is still not repaired. According to the service rep., the problem was the steering stabilizer. I have swapped out stabilizers on other trucks/jeeps in the past. This is a bolt-on item that should take less than 1 hour to replace. What took so long to repair my truck? Why did the dealer not have stock on a common part? Why was my truck towed to a shop that was not certified/capable to work on my truck? Why has RAM not corrected this issue with a re-call? Why did I pay over $58,000 for a truck and have to put up with this type of service? I am a betting man. I will bet that when I pick up my truck (when it is finally repaired), the fuel tank will be on empty, the inside will be dirty, and the truck was not washed.At 1130H-1215H, no message from the dealer on my truck. No message from Gus at Ram Services. Dealer is not open on the 4th of July, so hopefully my truck will be ready on the 5th of July. At 1730H, I arrived home, listened to voicemail. Truck is ready to pick up. Too late in the day to pick up, so I decided to wait until the next open business day (5th of July). July 8th, 2013 0630H not a good day on July 5th. I arrived at Westbury Jeep/Chrysler around 9:00-9:30. I asked the cashier who I see about picking up my truck. She asked who my service rep is. I said Lenny (one of 5 reps). She went in the back, brought out some paperwork and said that I owed them $111 for the oil change. I paid the amount due. She then said to give my paperwork to one of the valets outside and they would bring my truck around. To give you an idea of this place, it takes up 1 block, cars/trucks are double-parked in the street, tightly packed in the yard. The valet brought my truck around and that is when I noticed the right rear bumper. There is a nice dent/paint missing. The dent is very recent. I instructed the valet to go and get my service rep (who I have never met). Lenny came out and looked at my truck. I voiced my opinion of what I thought and Lenny went inside to get his boss. Lennys boss came out, looked at it, went inside grabbed my vehicle delivery receipt and noticed that there were no dings/dents in that area, just on the tailgate which I knew about. I asked them what they were going to do about this. Their response was to come back when the body shop was open, drop off my truck for a few days, let them fix what they messed up. My wife asked if we can get a loaner car. The answer was no. My truck has been locked up by Chrysler for 12 days. The dealer replaced the steering stabilizer and dented my rear bumper.On the way home, my truck would still shimmy/wobble when I would hit a bump. Not as severe as before, but there is still an issue there. The new stabilizer dampens the problem, not fix the problem. This is probably why the stabilizer went bad at only 12,000 miles. I want my new truck fixed correctly. Once I got home, rolled down the window, stood outside the truck with the engine running, and started turning the steering wheel quickly to the left and right (just enough to move the front tires) and you can notice a jerky/sloppy motion on the tire. I am not a very happy person. I am very unhappy with Chrysler, Westbury Jeep, Lenny (Service rep). I am going to wait until Gus (Chrysler worked) shows up, then I will give him a call and say hi.At 0700H, when I picked up my truck, it had over 50 miles on it (a lot of test drives?) from when it was towed away, it was dirty inside and out, fuel tank below 1/4 tank, the old oil change sticker from the previous oil change. I crawled under the truck to see if they did in fact change the oil. Even the oil drain plug was dirty/oily from them removing the drain plug. Come on, wipe the drain plug off when you re-install the plug. This is basic mechanic stuff. HOW MANY TIMES HAVE I CHANGED!? Your dealers are worried about one thing. MONEY. Not the customer. This is one of two dealers that Chrysler would tow my truck to... 1st place Garden City could not fix the problem. 2nd place only replaced a steering stabilizer and dented my truck. Problem not fixed.My truck is the Ram 3500 Dually Long Horn and looked very nice before going to one of your dealers. Just over 13,000 miles, right rear dent, and a loose front end. This truck looks and rides like a truck that has over 100,000 miles on it. NOT GOOD. At 0810H, I called Gus (caseworker), no answer, left voicemail/message and for him to call me on my cell. At 0911H, no call back from anyone. I tried sending Sergio an email... not sure of email address. At 1200H, while I was at home for lunch, I looked at my front tires. One would have assumed when Westbury Jeep was troubleshooting my truck, they would have inflated the tires to 70psi. I checked them at lunchtime and they were down to 58 psi.At 1230H, back from lunch. NO message or any calls from Chrysler. At 1315H, emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 1604H, no word from anyone at Chrysler. The service manager at Westbury Jeep called and left a voicemail on the home phone and he said he was glad/appreciated my business, and just wanted to thank me for being a loyal customer. (This is a case of the left hand not talking to the right hand.) On July 9, 2013 at 0645H, no word from Chrysler. On the way to work, the truck started the wobble again. Not as severe. When it starts, it seems like it goes back towards the center of the chassis. Its like the chassis is flexing/twisting.At 0700H, follow up emails have been sent to the following personnel, which none have replied back: Sergio **, Reid **, Dave **. At 0813H, I called Gus at Chrysler and left another voicemail for him to call me back. At 0813H, I signed up on the Cummins forum. Very interesting and a lot of issues with the Death Wobble. At 1055H, after another call (800-763-8422) to Chrysler and one more attempt to speak with Gus (**), I finally spoke to Christa, explained the situation to her and she was able to connect me to Gus. Gus stated that my original case has been forwarded to another department and will be assigned a new caseworker. I asked for their phone number, but Gus did not have it, and said I would have the phone number once someone called me back. Now, I wait until another caseworker calls me.
2014 Ram Ecodiesel MPG - Went in for software updates. They also changed the catalytic converter and a sensor that were not listed in the computer as a update. Since this I cannot get over 22 mpg to 23 mpg and before I use to get 28 to 31 mpg. Wasnt VW playing with software to increase MPG???
I am 32 years old and have owned 3 Ram trucks. I bought all 3 as the second owner from a Dodge Dealership. I bought a 2012 Ram 2500 with the Hemi 18 months ago. It was over 100k miles but had only one owner who had all the maintenance completed at the dealership. It appeared to be a super clean truck. Within the first 6 months the solenoid went bad in the transmission. $500. Now I am facing a bad camshaft and poor lifters. $3500. I have had the truck less than 18 months and am dumping over $4,000 into this truck and that is just to get it back to normal. Ram of course only has the same junk camshaft and lifters to put back into the truck. They have not improved it or do not have any aftermarket parts to fix their poor design. Not to mention it took 3 weeks to get in because this part remains on back order. I had loved my other Ram trucks and was happy with this one before this problem occurred but I will never own another one and like I said I am only 32. I would urge anyone looking for a truck to choose another brand. I cringe when I see them saying longest lasting trucks on the road. Good luck and dont buy a junk Hemi. It is only as good as its parts.
Own 2012 Dodge Ram with only 30k miles. Heater core went bad and will cost $800-$1100 to repair. Called Dodge and they will not pay any portion of the repair due to Age of truck. Explained truck looks like new with extremely low mileage (average mileage for a year is 12-15k miles) and would do absolutely nothing!! Done with this company. Will be sure to let people know and will post on social media as well. Poor customer service!!!
I been trying to have my Dodge Ram Truck 2012 fixed since earlier this year. Each time I bring the Ram to shop I been told it cannot be repaired because the part for the recall is not available. Each time I call a case is open up and a few days or weeks later the case is closed for one or another reason. The last case was open on 11/9 and I was instructed to bring the Ram to the shop. My son went to the local Dodge Country Dealer, and was told the part is not available till Feb. 2019 and there is nothing they can do. Meanwhile the Ram make a terrible noise after the gear jumps out on low speed, intersections or red lights and no one will touch it to see what the problem is because of the recall.Mrs. **, a manager, called and stated after her research between the Dodge Dealer and the Parts Department at Dodge, that recall part is only shipped out in a number of 5 and only every 7 days. We are on the list at the Dodge Country dealership but this does not help much because even that Dodge Dealer states there so many trucks and not enough parts. This is not acceptable and I request that something is done. I have a 2012 Dodge Ram Truck with a bit over 63000 miles and I am barely driving it because of the concern to cause more damage to the transmission. It seems that Dodge customer service does and cannot assist with this issue. I send letters, called, posted on the Dodge website and all I get is: Sorry there is nothing we can do back because Mopar Parts does not ship more than 5 parts at the time.
My Ram stopped in the middle of road 3 times now. First time I took it to the dealer they replaced a cable. Second time they replaced the mpc because the water went in it. It has been raining but I cant even take it to a car wash. And now the third, the engine cut off. The dealer is telling me its the alternator and its not covered under warranty because it was muddy. The cost is approx $2000. Let me just say that when I bought the Ram for work, it was to be able to travel in a construction site. Even they advertise it going in mud, mountains etc. I am very disappointed of this truck. Seems that I wont be able to take to work anymore and leave it in the parking at home since it wont survive mud. Never going to buy a Dodge truck ever again. The 60,000$ truck is not made for construction people.
This has been a nightmare of gargantuan proportions. I purchased a vehicle, signed the paperwork December 9, 2019. The vehicle was finally delivered to me Friday, December 20th. It was dirty inside when I picked it up and it never worked properly. I took it back to the dealer the following Monday morning (Dec. 23rd). It is now March 11, 2020 and I still do not have a vehicle. The corporate employees I have had to deal with told me things like, they have an unlimited amount of time to decide what to do. They dont return calls in a timely manner. They are trying to get me to take another truck and charge me more, because the special that was running at the time I bought the original truck isnt applicable now. They have offered to trade vehicles for weeks, but havent agreed to a meeting time to arrange for it. I have been paying insurance and payments for a vehicle I dont have and they havent offered to reimburse me for the insurance. I posted on Dealer Rater and BBB in January and it was the only thing that got their attention, so here I am again, hoping to get this settled and, to be honest, I dont want anything to do with Dodge/Chrysler anymore at this point. I just want my money back so I can go elsewhere and purchase a vehicle that works from a dealer that cares. Oh, and the real kicker is that I have since found out that the problem with this model has been known for over four years, the parts to fix it are hard to get and one service tech said he is surprised by one of these vehicles lasting 10,000 miles before the failure occurs. Yet, they are still selling the vehicles. If they are out of warranty when the problem occurs, it costs over $7000 to fix it.
Two hours after purchase of a 2015 Ram 1500 ecodiesel the back window failed to operate. I had to give my new truck back for service to work on it overnight. Now, Im at 1700 miles, currently sitting in the service department waiting room with another issue. On my way to work this morning a check engine light came on with a message service DEF see dealer. I am fuming mad and feel like Ive purchased a 50,000 dollar lemon.
Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix pulling issues and loud pop in front suspension after being just weeks old. Final fixed. Now in 2015 I have had 4 sets of sway bar end links installed, new ball joints, control arm parts, tie rod ends, etc. THE TRUCK HAS ONLY 47,000 miles, the entire front suspension was shot at 38,000 miles. This is a 2-wheel drive, never wrecked, well-cared for California truck. Dodge claims no recalls of problem on this model or year. Dodge seems to play dumb on issues that have been present since purchase. Now for the 2015 (wife insisted on another Dodge) this is a very expensive fully loaded 4x4. All the bells and whistles (her truck) bought on a Friday. On Sunday noticed a 3x1 section of paint on door edge peeling. Returned to dealer and was told I had damaged the paint. Spent months working with Dodge corp. trying to get fixed. Finally after being told they would not fix because they deemed it damage not defect I ended up paying $1,100 to have repaired at an auto body shop who took pics, wrote statement that its a defect, sent all to Dodge and was denied again. DODGE WARRANTY IS A JOKE. We will never buy a Chrysler product again.
I manage a small ambulance service in rural Louisiana and have 3 Dodge Ram 4500s. Cummins diesel. Two of the units are 4x4. At 37000 miles we had a total failure of the front U-joint that caused a catastrophic failure and burst a huge hole in the front transfer case that caused the unit to literally come off of the road and broke the transmission housing and pulled all the wiring harness out from under the unit. Needless to say we had to be towed and thank God there was no patient on board. The vehicle had only been placed into 4-wheel drive once since it was new and that was only to test it out to see if it worked. We maintain the vehicles every 7500 miles and that includes greasing the drive train.When we took the vehicle to our local dealer (big mistake #1) the service manager and his incompetent staff gave no less than 5 reasons why this had occurred. After each excuse was refuted they finally said that Dodge was refusing to warrant the vehicle due to maintenance neglect. They said that the front drive shaft had not been greased. There is no mention of the front U-joint grease fitting other than a small 1 inch by 1 inch sticker under the hood on the right cowl. When I asked all the other dealers in the region about the front U-joint they either didnt know that it existed or call in a maintenance free joint. I searched and searched for the grease fitting (which doesnt exist) and finally had a good local mechanic drop the front drive shaft and we found a small pressure hole valve that can be entered with a special device to introduce grease into the joint. The dealer blamed Dodge and Dodge blamed the dealer for not honoring the warranty. Both parties lying at this point. When the local dealer finally had our unit repaired after 3 months in the shop, the total bill was 16000.00 dollars. So the moral of the story is, if you have a 3500, 4500, or 5500 4x4 Ram you better drop your drive shaft NOW and put some grease in the port that no one knows about or you will be faced with a massive bill. It is also worth mentioning that you are supposed to do this at every oil change. The U-joint that the local dealer put in new was put in without grease, as I went straight to a competent mechanic and had the shaft dropped to find out. It took 16 zerks of grease before it filled. So basically they put a dry joint back in and we were headed back down the same road to destruction. The local dealer did absolutely nothing to help and therefore have lost years of routine maintenance work due to their sorry practices. Bad business decision. I know take all of units out of town for work. All Ram 4x4 owners better beware!!
Bought this 2015 Ram with 24k on it and since that it has been only problems. Truck has either engine (5.7L hemi on it) or transmission problems. It shakes and hard to start in morning and also, dont downshift in time, when it needs and the exhaust system rattle under the truck. And after a few seconds (30-40 to be precise) it downshift and truck moves. It also jerks the transmission. Downhill it wont change gears until you get to the bottom of the hill or if I step on gas to give more speed (crazy stuff). Also in reverse it make a pitch noise. Took to dealer a few times already but they keep saying they cant reproduce the problem. I suggest take a ride with mechanics. They denied. They update the software but no changes at all. If you buying a truck get a Toyota at least. It’s well-made.
FYI beware gas pedal stuck lighting bolt light show on dash. Only unstoppable after slam and held brake and tire kept grabbing threw in park and shut off engine and then ok to drive again could have been a disaster. 2014 dodge 1500 ram.
I bought A Brand new 2012 Dodge 1500 Ram and had to take it back to the dealer to get a moisture problem fixed, drops of water dripping from the ceiling of the cab. Dealer saw the problem said they fixed it and if it comes back I would get a new truck. The problem was not fixed, there is excess moisture on the dash. Its covered in ice after parking it overnight in winter and they refuse to repair my defective truck or give me a new one. I have never had this problem with any other new vehicle and am being stuck with a defective non-properly sealed truck that I bought new and paid cash for.
2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It showed a problem with the tire sensors. I called the dealer to make appointment asap and since then it has been in 3 times for the same problem this time now they have had it for seven days and still nothing! I do believe the dealer is trying but Chrysler is not interested or really not into customer service. The only answer I get is Chrysler engineering is working on it (BS). This is the first Dodge I have ever owned and will most likely be the last. I have always bought Ford Trucks but all my friends had Dodges and talked very highly of them so thought I would try - bad mistake. Call me if you want more details.
I have a 1998 Dodge Ram. Rear ended a vehicle. Air bag did not deploy. My mechanic has a 1999 Dodge ram just like mine. Front frame bent from rear ending Another vehicle. Totaled truck. No air bag deployment also. Thats what got me to wondering if faulty system. I have back pain from accident but cant do anything about it for I only had basic coverage and no personal insurance. Can I get help?
2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicle used from a Chevy dealership with 46000 miles on it. At 50000 miles I had a violent wobble that started at the right side of the vehicle, spreading to the left, then moved to the back of vehicle. This wobble shook all in the cab of the truck. I returned the vehicle to the dealership where it was purchased in April 2011. There was no problem found with the front of the vehicle, so the dealership contacted a local Chrysler dealership that had no knowledge of known front end problems but suggested it could be caused by a worn tire. This dealer rotated the tires, balanced, and did a front-end alignment, which was covered by an extended warranty I had purchased; yet no failed components were found. This death wobble (as shown on the net) continued and at the present time it is at a Chrysler dealership. I have been contacted by the business stating they found no failed components, so the insurance will not cover any repairs; but the dealership feels it is the steering box linkage, which can be replaced at one thousand dollars (my cost) without a guarantee that it will fix the problem. Chrysler has known about the problem for years and has not come up with a solution to a poor design and will not assist in any repairs. The problem is covered in issue #74 of the TDR (Turbo Diesel Resource) where it talks about possible repairs and after-market business, such a Genos Garage, where they are marketing a BD steering box stabilizer which they state “will eliminate the wobble.” I checked with the NTSB for complaints, only to be advised there have been no deaths reported caused by this wobble. I want consumers to use caution when purchasing a used vehicle 2500 or 3500 Dodge Ram, but I also know that all vehicles does not have the problem or just not reported.
Very poor customer service in regards to replacement of front seat padding in my Ram 1500. The representative I spoke to said that it wouldnt be covered under warranty. They claim the seat padding was covered for 12 months or 12 thousand miles. The padding has broke down so far that it feels like youre sitting on the bars. They claim theyve known about this for 7 years but refused to do anything about the manufacturing process. In my opinion, Dodge doesnt care about customer safety or customer service. I highly doubt that I will buy another Dodge.
The truck is an excellent version this year. Lots of room and very comfortable. The interior is well designed and easy to operate the instrument panels. The handling of the Ram is a bit tough because of the rear of the truck being so light but Ive added weight by placing blocks in the bed and covering them easily as not to be seen. The price of the truck is a bit costly. With gas prices rising they should bring the price down. Otherwise the performance and durability are worth the money. I would recommend this truck to all. Go and check it out. You will not be disappointed.
Jan. 2017 have ignition switch go bad. Was changed 4 times on 2015 Ram 1500. Talked to a dozen reps. They dont know what to do cause ignition switch is a sealed unit and they dont know what else to do. Called again 08-14-1017 and awaiting another call back that 9 out 10 times they dont know. I received a recall on the airbag. Guess they cant get that right either. If they think I am going away theyre in for a surprise. If it were in another state other than Louisiana I could use the lemon law.
This 2015 Ram makes the third new Ram for me. That being said the third was not the charm. My first was a 2006 Ram 2500 which was a good truck. A lot of recalls but all in all good truck traded with 50,000 miles. Second one was a 2011 3500 mega cab. Dual climate control was out when I drove it off the lot. 10 to 12 mpg which was bad. Third brake light and sun roof leaked, dash rattled 24/7 and 4wd would not work half the time. Really disappointed in that truck traded with 19,000 miles. So I bought my third truck which is the 2015 ram 2500. This truck is so weak Id rather pull with a 1500 and the transmission slips for the first 1/8 mile in morning. Truck now has 9000 miles. So in my opinion Im done with Ram trucks. As soon as I can trade this truck its gone. Take this review how you like. This is just my experience with Ram trucks.
Have 2012 Ram big horn 1 month out of warranty and just over 36,000 miles. Left rear brake caliper locked up and overheated the pads, was able to unstick it and made it home from vacation. Took it to the dealer where I purchased it to find out why it locked up. They have no idea - possibly a caliper defect. Bottom line have to replace both rear calipers and pads and have the fluid flushed. Never in 30+ years of owning Chrysler products have I had a caliper lock up at any mileage and I have had trucks with over 250000 miles. If the part was suspected as being defective I sure in hell should not have to pay the full $900 repair bill. Call me a PO RAM owner.
We bought this truck with 4000 miles on it. A demo wrecker. Big, strong, able to handle what we could throw at it. Unfortunately, have had nothing but an issue out of the def system. Hard to keep a wrecker on the road when it keeps flashing the shut down and will not restart in 200 miles message. Finally my husband found the problem. Def fluid crystallizes when air hits it, and each time you add def fluid a small amt of air hits the fluid, so guess what happens. Right. Some of those crystals get in the system, stop up the injector. If you dont believe, check the funnel you use to add def fluid. Crystals you will find. Still has SES light for the system, but at least its not shutting down now. Just a bit disappointed in the product dodge advertised as the truck built especially for the wrecker industry. Wake up Dodge. Wheres your pride in your products? The amt I gave for this truck should make it trouble free for a long, long time.
2004 Dodge Ram has been a good truck. Having some troubles now that it is over 150,000 miles but I have had limited work done. We love having all the space when we go to sporting events or travel out of town. We can also put our luggage on the back of the truck. And our dog loves riding on the back. However, its not a 4 wheel drive. We like to go fishing and when its muddy we cant go due to the fact we might get stuck.
Purchased 2011 Ram truck with Uconnect. The GPS dont have any data without an update. Why would the original data be removed when the truck changes owners?
I bought new a 2008 2500 Dodge Ram work truck with the 6.7L Cummins engine. I pamper this truck. it is almost shameful how lightly I use this machine, but sometimes I need to tow small work trailers while the truck is loaded over short distances. It is a manual shift 6 speed. I now have 45,000 easy miles on it. I am now 1,000 miles into the second clutch on the truck, and (thanks to Crown Dodge in Ventura Ca. and some worn-out ball joints) I am $6,400 poorer! I was told then that 35,000 is all you can expect out of a Dodge clutch. The truck also only gets 12.3 MPG empty on the freeway!Why has this expensive work truck worn out so quickly after so light a work load and low miles? Why do my friends with similar trucks get 20 MPG? I guess I need to try and trade in this truck and buy something that will hold up. I dont think it will be a Ram. Perhaps, the unions could fix my problems!? This is shameful.
After returning from Calif to Wyoming, during a severe Ice & snow storm, my 2014 Ram 3500 4x4 26,000 mi truck was stuck on the ice in my gravel driveway. As it says in the users manual pg 196. to become unstuck use a rocking motion by shifting from reverse to drive, turning front wheels right to left. Common practice for someone who has owned 4 wheel drive vehicles all of their lives. (I just turned 65 and have driven in severe conditions most of my life.) When placing vehicle in drive, the CV U joint off the transfer case side of the front drive line broke causing the vehicle to shut down. I placed gear selector in park, turned the engine off and I had to use my own tow service to get vehicle to the Dealer. (Road side assistance was a JOKE.) Will only tow 30 miles, dealer is 50 miles away. The dealership did a digital imaging, involved the district manager who sent it to be reviewed by Chrysler digital imaging review.A case had to be opened by Detroit Chrysler Customer Service. Chrysler has found me at fault for being stuck in the snow and ice in my driveway. Snow depth was 6 inches with 3 inches of ice underneath (Like I could have chose to divert the storm) and Chrysler will not warranty the vehicle and is calling this ABUSE. Now I have to get an attorney involved to replace the front drive line and (replace transfer case wiring) harness is $2,750.00. To replace drive line and solder 6 wires back together $1,350.00 at my expense. I have had to go to Chryslers top management supervisor. Still waiting. There is no way that spinning your tires on ice and snow can break a drive line CV U joint. (The vehicle was running in low range at 20000 rpm when this happened) I have owned several new 4x4 trucks, never have I broke a drive line CV U joint. They have worn out but never broke like this New Heavy Duty Ram 1 ton truck has. It also has a front end alignment problem - the (right front) wheel keeps cupping tires. This is another case I have to open with Chrysler. This is the 3rd time for repair for this.. also touch screen radio has been replaced, another problem. Cost of unit $3,000.00. They fixed without a problem but the dealer damaged dash and had to pay for a new dash replacement.This truck has been in the shop for repair for 1 month during the 2 years I have owned it and still climbing and they give you no rental vehicle unless you buy the extended warranty another $2,000.00 -- $ 60,000.00 and 3 years bumper to bumper warranty, drive train 5 years or 100,000 thousand mile (means nothing) if Chrysler is not forced to stand behind it. This truck Is a $60,0000.00 pile of JUNK. My 04 Chevy Duramax 1 Ton has 45,000 miles on it. Never been in the shop since the day I bought it June 2004 like new to this day. Tows heavy loads and has never broke a drive line or worn out a U joint and has been stuck in snow and ice several times in the past 13 years.
I purchased a new 2015 RAM 3500 Dually with the 30,000 lb tow package for my business. The dealer convinced me to buy the factory extended warranty for $4,500. It was supposed to be a 4 year, unlimited Mile warranty. Between the time I purchased the truck and October 2016, I had already 3 warranty claims covered in the truck. Then in December of 2016, after av$900 tow bill, an authorized dealer informed me that my truck had a hole in the piston and cylinder wall #5 was scarred up so bad that the engine was junk. That it would be $23,840 to get my truck on the road.A Chrysler inspector came out and not only denied my warranty claim, but voided the warranty saying they had already paid out a lot of money on my truck and that they would not pay out anymore. That because I used my truck for commercial use my claim was being denied. I bought a work truck and used it for work. I battled with them and got nowhere. Then the dealer battled with them and told me yesterday that they were 90% sure that Chrysler would pay out one last time and fix my truck. Then today, the dealer said that Chrysler would not help me at all, case closed, that they will fight me in court if I get a lawyer. The manager of the dealership said he had never seen Chrysler treat somebody like this in his 18 years there.
I am reviewing this truck first of all because I had a total loss due to fire on a major highway in BC Canada. I had a temperature giving erratic readings prior to at about 99000 km just before drivetrain warranty was about to expire. I took the truck down to Kelowna Dodge and explained this along with other issue I was having with the truck and had all fluids changed. Paid for a diagnostic. Problem found to be a poor sensor so they replaced it but it was not covered under drivetrain warranty. Now Im out $500. I picked the truck up and it immediately had the same problem but no cooling issues.I blew a flex plate at 106000 km and it grenaded stuff near the torque converter and toasted my starter. 1.5 days later and $3500 the Abbotsford Dodge dealership. They noticed the sensor problem but said I should take it to the dealership that fixed it to begin with so as to make sure all in now covered under warranty seeing it was problematic before 100000 km. This dealership was great to deal with. I got the truck back into the Kelowna Dodge dealership and they now found it to be a water pump but covered this under warranty. This lasted one day and the same issue with the erratic coolant temperature problems. I talked to other mechanics and they all said its a head gasket and is a common problem.On the way back from the coast through the mountains the truck overheated and my temperature sensor bottomed out at 90 and stayed there and I pulled over immediately. Checked under the hood but kept everything running to allow the fans to cool things down. I called the service department again at Kelowna Dodge and asked them for their advice and they told me to limp it in if the engine is running good. Everything cooled down but the sensor was toast so I started to limp it back but its 200km through the mountains. No problems with the engine. On a big climb with everything sounding fine and taking my time the truck has smoke coming from underneath the hood on passenger side. As a result even with the attempt of a fire extinguisher we could not put it out and it burnt to the ground.I called the dealership about any recourse knowing this should have been solved and was a direct result of their own misdiagnosis and they said the only recourse is insurance however the loss of my vehicle I use for work is now gone. Essentially too bad so sad. They said Ram wont cover the resultant issue of a truck loss from a cooling problem even though under warranty. This directly affects my insurance and Dodge Ram should cover this and get me a new vehicle. If you plan to use these trucks for serious hauling I would not recommend Kelowna Dodge for service nor purchasing the Ram 3500 dually truck for commercial hauling use via reliability problems.
The Dodge Diesel 2500 is a strong powerful truck with exceptional towing capability. Reasonable fuel consumption. With routine service and maintenance, this vehicle will last 300,000 miles or more.
I bought my Ram 1500 new in 2015 with every tow option available. During the summer months (May-Mid September) I tow a 3,500lb boat about every other weekend... this was the sole purpose for buying this truck. This August while towing the boat the transmission failed to downshift (with a loud BANG) twice, then we got a check engine light, and the transmission reached 280* before being able to get off the highway. The truck was towed to the nearest dealer. The dealership told me there was no overtemp history in the computer and replaced just the valve body and filter. Ever since the repair the transmission regularly runs hot (up to 237* while not towing, usually in the 220s) and does a sporadic slip-bang shift.I opened a case with Ram Cares and got it into another dealership, they couldnt reproduce the problem. The mechanic told me that Chrysler only allows them to replace the valve body or the entire transmission under warranty (if the fluid is burnt), but he felt there was a problem with the heat exchanger for the transmission. When I picked up the truck the service advisor told me (after seeing my many pictures of the trans temp gauge reading 220s and 230s) that even though he cant do anything under warranty right now he thought the transmission would most likely fail before the powertrain warranty expires.This is a problem as Ive already been stranded once while towing my boat. The Ram Cares rep said Chrysler stands by the dealership and my request for further diagnoses OR a warranty extension on the transmission has been denied... this to me means that Chrysler doesnt have confidence in the transmission... a warranty extension would only cost Chrysler money IF the transmission fails again.
2011 Dodge Ram 3500 4x4 diesel. Less than a year old, the engine light would be on and off. As of November 2012, the engine will not start. It has been to 3 dealers with no conclusion of the problem. The computer has been changed along with other items. Chrysler now claims that the engine is out of warranty because of bad fuel. Not to mention, the last dealer who had it left the motor disassembled and pieces missing. I highly recommend anyone going for a Chrysler or Dodge product to seriously reconsider. This vehicle is costing me tons of money with my business, and personal costs such as attorney fees, tow bills, rentals, and loss of work.
The top of our 2001 Dodge Ram truck has several places on top of the truck cab where the burgundy color is already faded and the clear coating is peeling away. Soon the spots will be down to bare metal and probably will continue to get worse. We want this problem repaired, at no cost to us, by the Dodge company.
I bought the truck in May of last year with only 18000 miles on it. I changed the oil as soon as I bought it (DelVac Mobil 1, 15-40wt syn). Abt 3000 miles later I got the change oil soon message. So I changed it. Another 3000 mile goes by and I got the same message again, but this time I called my local Dodge Ram dealer (Huntington Beach). They told me that the 7500 mile oil change interval is just an approximation. I also noticed that when I drained the oil (into a 5 gal bucket) I noticed the oil level was abt an inch and a half from the top. The dip stick is hard to see if the oil level is higher than it should be. So I took notice to that, so now after another 3000 miles I took an oil sample via Quinn Cat. and it came back with low oil viscosity with an 8.5% of fuel in the oil. Ive tried to get help via my local Dodge dealership and all I got was No engine light, then we cant do anything. I don’t feel that any of what Ive explained is normal. Is there anything you can do to help. Well I got my truck back from Dodge and they told me that 8.5% fuel dilution is? Normal? I cant believe that. They also said that they did a comprehensive injector test. The only thing that I saw in the paperwork that they gave me was that the tech pulled the valve cover and looked at the injectors and stated he didnt see any leaks. Also the tech smelled in the engine, and it didnt smell of fuel. That, is as far as I can see is their BIG test. Anyway, my VIN is **. My oil change intervals are May 25, 2013, 18700 miles (That’s when I bought the truck), Aug 24, 2013, 22176 miles, Nov 17, 2013, 26659 miles (This is when I pulled over 4 1/2 gallons of oil/fuel mix out of the engine), Jan 21, 2014, 29732 miles (This is when I took the oil sample). Changed oil Mar 24, 2014, 32980 (Oil Sample 9% rule in oil), April 27, 2014 (Oil sample no results yet). Now, Im not the smartest cookie on the planet, but if I get 8.5% & 9% of fuel in the oil at only 3073 mile between oil changes, something is wrong (In my Opinion). Thanks for your time. VIN: **, Mileage: 35281, Servicing Dealer: Huntington Beach Dodge.
My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.
We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since purchasing this truck, we have had the navigation system think it was in the USA as a default and system was reset in Feb. and had further issues with roads missing and thinking the default was again USA which was reset again in April. We were on a trip in Aug. and the navigation then would not recognize anything other than major interstates, including lakes or rivers... Everything seemed to be gone. Roads that were there for 50 years missing. That trip took me almost 4 hrs out of the way because it did not know the roads or see them. We had just returned the truck again for the third time with similar issues with Nav to Courtesy Chrysler Calgary, the dealer we purchased the truck from, and this time told they could not do anything as the system had all the latest updates and we need to go online to Navtech and tell them our problems and they may provide answers to our issues. This is basically dumping us, the owner, with the problem with a $4000 Navigation system that will not function properly and us to try to resolve. This truck only has 18,000 KM on it. Funny thing, I was about to purchase another truck or SUV this weekend and it will not be a Chrysler product and when my 2009 Chrysler 300C is ready to go, it will not be replaced by a Chrysler product because of the poor customer service I had to experience with this truck. By the way, I called the Chrysler hot line only to be told they could not help... LOL. I purchase a new vehicle roughly every two to four years times two... Lots of money losses for someone not to mention my 5 kids asking me what to buy or any people we know...and we know more than one.
2015 Ram 1500 Ecodiesel - Last fall our ECO was put in shop due to it violently shaking and losing all power. The dealership told me my fuel system imploded due to bad fuel. Had the station tested where I last received fuel... No infractions found so $6,500 later the entire fuel system was replaced. This was with less than 20,000 miles on truck. Yesterday with 30,763 miles it caught fire and is Totalled! Im sure they will blame it on something they think we did but I will never ever own another Ram Ecodiesel! Im so disappointed! So many people having issues with these Ecodiesel yet Chrysler isnt stepping up!
My 2008 Dodge Ram 1500s motor blew up on Aug 6. This particular model is not covered past three years/36,000 miles. I bought it used and the first owner didnt buy the extended warranty. I contacted Chrysler directly, case number 21213374, in order to find out if they would assist me in some way since a three-year-old motor should not blow up. Aug 8 was my initial call and I have called my caseworker Natasha every day and left messages in order to find a resolution. She has not yet returned my calls despite my plea for immediate assistance and I am without a vehicle and insurance will not provide a loaner. Considering the automotive industry is lagging considerably, wouldnt customer service be a top priority? No loyalty to repeat owners (I have had six Chrysler autos) and complete indifference to people in need of help.
Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No one seems to be able to help or have any knowledge of this problem.
Bought my Laramie in April 2014. Always was a Ford man - decided to try the Cummins. Bought brand new and wow this is the biggest letdown of my life. Since the second week of buying both front seats came apart at the fasteners and as of 8/21/14 I am waiting for the okay to replace them from Chrysler. The fourth week came around with a check engine light on so with broken seats that ripped my wifes dress I took it to the dealer. They said they cant figure out the code it produced so they just reset it. Two weeks later it was on again along with def service at dealer also tire pressure monitor system failed and the data radio has lost all presets and cuts in and out. Took to another dealer and they said theyre ordering parts and the radio had a recall. One month later came out from work to drive the two hour ride home from work - truck wont start, had to wait for tow truck. Now I am at a third dealership with my 68 thousand dollar truck chained down to a tow truck and I repeat the process of explaining the broken seats check engine light def service light tire monitoring needs service radio data system is still broke after the first recall etc. They call me a week later saying it is all fixed...I drove the two hours back making my wife miss work because they wont issue a truck to borrow while yours is getting fixed. Show up and nothing is fixed but they ordered all the parts. The truck starts though but still has broken seats def service by dealer tire pressure monitoring service are all still there. They ordered parts and will call. They told me it was a loose battery connection. I laughed cause that was my first thought as I checked it being I am a local 12 heavy equipment mechanic for the last 18 years and had my service truck right there. They lie cause I was fed up and got the Chrysler resolution team involved, the day I was stranded two hours away from home not returning to my house until 2am 11 hours after my truck wouldnt start and my wife got off work and picked me up. I have owned the truck 7 months and have been to the dealer 7 times - nothing has been fixed, just ordered with no call backs. After this month Im giving it back to the bank and will have a repossession all because Chrysler fiat ram cares nothing about customer service or their disgusting product. To all my union brothers, dont buy a ram or dodge - it will be a disaster you wont ever recover from. Stick with the Rord super duty or Chevrolet, they wont leave you and yours helplessly stranded lost and confused in the dark.
1999 5.9 turbodiesel manual transmission - Typical problems with almost all plastic parts in the interior passenger window control broke off the plastic door mount for window and door lock fell back into the door panel. The plastic rear window lock broke. The sunglass holder broke. The plastic safety brake release separated by cracking. The whole dashboard shatters as its very fragile. The front dashboard bezel molding cracks and came loose. The compartment in front of the manual ** stick broke away from dash. The plastic door for the glove compartment broke and the switch mount for the glove box like also broke leaving the bulb on till it burnt out the light. Clearcoat delaminates from paint on the roof first then the fenders. Mechanically very sound engine replaced crank position monitor 2x and starter and water pump at 160K. Both headlights tend to haze over. The drivers side headlight took in water starting last year.
I owned a 3500 diesel 2012 which the garage could not fix due to the O2 censors kept shooting up and putting the check engine light on. Dodge bought the truck out and we replaced it with a 2500 gas 2014 truck. This truck had a rear end whine in it. The garage we bought it from said it was like opening Pandoras box and did not want to fix it. This whine was between 50-60 mph. We then took it to another dealer and they heard the whine and opened the rear end but did not see anything wrong with it. The truck had 12,000 miles on it with original warranty and an extended warranty on it. The dealer charged $172.00 to have the whine worse 45-50 mph than when we brought it in to be fixed. Bottom line is go buy a FORD or Chevrolet not a Dodge Ram. Two strikes and youre out forever.
We had no problems with our 2015 Dodge ECO DIESEL 1500 Longhorn truck, excellent fuel mileage, everything worked perfect, then when driving on the toll road at 60 mph truck was getting 32 mpg mileage 33,134 and we are not towing anything our ENGINE BLOWS, we had it towed to the nearest Dodge dealer, after removing the engine pan full of metal parts, Dodge would cover it under warranty. We traded it in on a Dodge 5.7 V/8 not happy with fuel mileage. However we feel we can trust this engine to last at least 65,000 miles.
I have a 2015 Ram 2500 Longhorn addition with the 6.7 Cummins diesel. My issue is with the 5 mph max de-rate feature. It has happened twice now. The first time it went off, it took the dealer 4 days to get a new injector for the def system. Now for the second time, my truck is 53 miles from a 5 mph limp mode and it is holiday weekend. I am stuck not able to use my $60000.00 truck because of this EPA GOVT BS! There needs to be another way. My truck runs fine, but I am forced to see my dealer for DEF service. WTF? There needs to be a fix. I will delete this DEF SYSTEM altogether or sell the truck. Love the truck and engine but not a fan of being told to report to dealer or drive 5 mph. That is socialism!
I have been a Dodge person for 50 years with both cars and trucks. I brought a 2012 Ram 2500 4wd diesel thinking it would compare to my 97 ram 3500, but it has not. From the start I started having problems and the truck has left me on the side of the road more than once. It start with front drive shaft going out. Manual says to grease the u-joints but the shaft has no inserices to put grease in, this was $500.00 dollars to fix. Next the transmission went out. This was 2.300.00 dollars. Next the front headlights stop working, this was $150.00. Now the hydro-brake-booster has gone out, the bolts that hold brake fluid to the booster (which two) both broke in middle of the bolts. This separated booster letting fluid out losing all brakes. I am still waiting on the part because it was a special order, and the air-conditioner valves in desk is starting to give problems.
Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!
I have had my 2012 Dodge Ram 1500 Hemi for 6 months now. The first problem is Sirius radio does not work all the time. It cuts off and on almost constantly. Second, and most troubling, is the transmission is not shifting properly from over drive (6th) down to any other setting. It takes about 5 to 10 seconds to respond, and while in cruise, it will delay downshifting while climbing an incline for as long as it takes to drop 5 to 7 miles per hour before it reacts. The other problem is first thing in the morning, the transmission will not go into reverse. You start the truck and drop it into reverse, and it just sits there. Put it back into park and wait about 1 to 3 minutes, and it goes into reverse but backs up so slowly that you would swear it was freezing outside.Next, the rear view mirror doesnt dim at night. Next, there is no road hazard warranty on the tires direct from Goodyear or the dealer, but they dont tell you that. Next, the truck was advertised to get 20 highway and 14 in town. My GMC truck got 21 on the highway, and this thing gets at best 13.8 MPG. I was told that the mileage should improve. I now have 38K on the truck, and fuel mileage has dropped to 9.2 MPG.Now to the best part. I have had this truck in my dealers face at least 1 week a month or more every month for the past 6 months (since purchased new), and the line Im being fed is that there is nothing wrong with my truck. Since it has not set a code, the dealer (and per Dodge) cannot change a part or spend their money correcting anything that isnt or doesnt break.I make my living with my truck. Im losing money every mile I drive with the fuel expenses. A friend of mine is getting 22 MPG with his truck (a new 2012 also). Any one with a 2012 Ram that is experiencing the fuel mileage problems I have seen, please contact me. I need 500 owners with verifiable fuel mileage concerns to start a class action suit against Dodge. I spent many years building and restoring cars, and Im tired of dealing with stupidity from these glorified parts changers (now called technicians, not mechanics) who cant find their ass without a code.
PROBLEMS WITH 2015 DIESEL 3500 DODGE RAM!!! I can’t speak for any other truck but 2 weeks ago my truck had a message about the DEF pump and I took it in. And I have taken very good care of this truck, oil changes are on time, fuel filters get changed on time, I take it to the car wash regularly, the DEF fluid is put in as soon as it hits the ½ way mark, I put new tires on it. They replaced the pump and found that something electrical was causing the pump to burn up. Well yesterday 3/30/17 I was told that the part wouldn’t be in for 3 MONTHS!!! In that amount of time they could rebuild the entire truck. Now I can’t trust it even if I get it back to haul my 5th wheel or me for that matter. My truck has 35,000 miles on it, however you don’t buy a truck to make huge truck payments on a something that you CAN’T DRIVE!!! I called CHRYSLER 1-866-726-4636 and they said someone would call me back in a couple days, but hey if they happen to not call you by Friday, you can call back on Monday. What the Hell!!! REPLACE THE WHOLE TRUCK OR OFFER ME SOMETHING!!! If you buy a 3500 Dodge Ram you best have someone follow you when you haul your 5th wheel once it gets to 35000 miles because let me tell you will be stranded on the side of the road!! And good luck having your truck to even get to a campground. They said they would reimburse me for a rental car, NO just pay for it, and pay for my truck payments since CHRYSLER HAS MY TRUCK AND I DON’T! I love the looks of my truck but if I can’t drive it what good is it?!! I hope that anyone who has already purchased a 3500 Dodge Ram doesn’t have issues with blood pressure because this would definitely raise it even more. I don’t care where you buy a vehicle from. 3 ½ months is an unacceptable time frame for them to fix your vehicle. CHRYSLER SUCKS!!!
I have taken my truck into 2 different service departments and they have refused to fix the problems. I have been given every excuse in the book, My truck is full of gas, the truck needs new tires, and many more. Ive been told that everything is within the trucks specifications and as intended. But meanwhile, the trucks drivers seat no longer goes all the way back and up. The seat sits sideways and you feel a big depression in the bottom of the seat. The seat back was replaced and now it is twisted. Left side is further back than the right side. The seat actually adjusts while youre driving the truck and will not stay in its locked position. Suspension no longer goes all the way up and it now lowers to where the suspension binds itself while driving or parked by itself.
2014 RAM TRUCK 15000 miles. Pushing two years old. Day one -- starts great, runs about 2 minutes, dies. This occurred for about 3 months, back to back repairs, had to use roadside service. Finally cured that. Next problem to this exact date, almost a year later, and still no fix! Airbag light on right NOW! Dealership has TRIED numerous repairs and fixes, NO LUCK! Many trips back and forth to dealership, (8 repair orders) STILL ON RIGHT NOW! NOT FIXED! 4 attempts or cases with their STAR TEAM. Whatever that is? They suck! Chrysler Resolution team has tried and I said tried to resolve, offered me $$$ and wipe out past history, extended warranties, I said take that and stick it up your??? REALLY, I JUST WANT AIRBAG FIXED not cover it up and think Im desperate for money. Guess what? Im not! Now have retained a Lemon Law attorney to maybe help. Its been many months and Chrysler tells him no refund or replace. Then Chrysler attorneys tried to offer me $2000 and think I would be happy and say sure. Then again I told my attorney to tell them to stick that up their **! Do they think Im that easy or stupid! Plain and simple and you will understand when I tell you this -- its my life youre messing with daily, 50/50 chance it might or might not work, Russian Roulette every time I sit behind the wheel and drive. THEY DONT CARE! I guess since they are a multi-billion dollar corporation they dont give a ** about lives, their product or name. JD POWER MUST NOT TAKE THIS INTO CONSIDERATION WHEN THEY AWARD BACK TO BACK TRUCK OF THE YEAR! My time, my life, my family is important Chrysler! I really want the RAM TRUCK/CHRYSLER OWNERS to know how well your life or problem means to them. I hope this blows up the internet, national news, goes extremely viral! Help me! PLEASE SHARE #chryslerdoesntcareaboutpeople #chryslerattorneysdontcare #mylifeisimportantramtrucks #wontwaitanylongerchrysler #jdpowerneedstoknowhowcustomersaretreated #datelineworldnewscnnhelp #koco5news #kfornewschannel4
2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and absolutely love this truck. I take very good care of my truck and in return it takes very good care of me. Last week I had a roll over - sideways luckily and walked away without a scratch. This truck is built like a tank. Though the insurance company totaled it, I was offered a fair amount of settlement and intend to fix my baby up. Now, I did hear from several sources in multiple states that Dodges newer trucks are way below the quality level of their older models such as mine. What I cant determine is exactly when (what year) Dodge started messing with a very, very strong, dependable vehicle. So, for you folks that purchased a newer Dodge truck, I regret that you will not be experiencing the wonderful, dependable, strong truck of years ago. Dodge, you messed up and are losing and will continue to lose the large number of faithful Ram customers because you decided to ruin a wonderful product... So, so sad.
On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership in Marlow Heights, MD. Two months after having the vehicle, I began to have electrical problems where the left turn signal would not work. I took it to the dealership three times and they could not get it to work so I was offered to purchase a new Dodge Dart in May of 2013, and the Dodge dealership paid off the first vehicle. Well, it has been a little over a year and I have begun to have problems and I am afraid to even drive the vehicle now for safety reasons. In June of 2014, my vehicle would not start. I had to get a jump and from that time, I needed a jump every time I started the vehicle. I took it to the dealership and they worked on the vehicle for about a week. In mid-July of 2014, I took my car on a road trip and while out of state, my car would not start again and this is after I was told I received a brand new battery. I was afraid that I would not make it home and had to get a jump from a stranger while out of town just to make it home. Now, every time I want to head out, I am afraid that my car will not start and I just dont feel safe. I can be out in the evening and not be able to make it home; I should not feel this way having a one-year old vehicle. A few days later, the entire car reset on its own as well, all the radio stations that were pre-set were set back to factory as well as the clock; I am sure this is not normal. I took the vehicle to the dealership and they worked on it for four days and said they could not find anything wrong with my vehicle and sent me home with another problem: a damaged vehicle frame, bent rocker panel and the paint is now chipping. I have spoken with the customer service multiple times about many of these issues and I dont think they are listening. I work full-time so I cannot drive back and forth to the dealership; I cannot afford to continue to take off or be tardy for work. Today, August 4, 2014, I took the vehicle into the service center at the dealership because I have the day off. They refused to work on my vehicle without charging me stating that I could have ran over a pot-hole, I explained theres no pot-hole that I know of that I could have run over that will cause the frame of my car to point outwards.Overall, I am now stuck with a vehicle that I do not feel safe driving because I never know if it will start or when the next problem when arise and as a customer of Dodge, I do not feel respected as they damaged my vehicle and have not offered to even fix it even though they damaged it. I do not want another Dodge Dart as I feel unsafe and it should be re-called.
I just purchased a 2014 Ram 1500 6 weeks ago with 36,000 miles on it. Every time I stop I feel a jerk, kinda like something is slipping. If it does not do it when I stop it does it when I take off! The Dodge dealer was very unhelpful. Wanting to charge me even though I have a warranty! So Im bringing it where I bought it from. Its a Nissan dealer but I figure its best to go where I purchased it. I traded a Ford truck with 170,000 miles for this truck and never had a driveshaft issue. Im wondering if I should fix this and get rid of it? Does anyone know if I can legally make them take it back? Ive only put 3,000 miles on it, it would not have been that much but I called the Dodge dealer right after I noticed it and they said it was normal, it was the brake assist!!
The Dodge Ram of the Chrysler cars and trucks have performed in fuel economy better then any other brand and I have the proof. I have had tried most of the cars and I know that dodge products are better.
Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!
On October 2015 I purchased this truck. The same day as I was driving I heard a high to low rumbling noise. Took it back to dealer for service. Changed front axle shaft, noise continues. After 3rd time to dealer, they contacted Chrysler and were told this noise was normal. Very annoying noise at 70 mi an hour. Traded in a 2012 Ram, no problem with noise (both trucks are 5.7L, 4x4s). Has anyone had this problem? Help! Annoyed in Chicago.
The timing chain broke on my 2007 Ram 1500 4x4 5.7L hemi engine with 53,000 miles. After an internal inspection, it appeared as if the timing chain tensioner was to blame. It is a stamped metal piece with plastic runner clipped onto it to keep the timing chain tight. Well, it look as if these plastic pieces failed causing the timing chain to grab the metal on the tensioner and rip it apart snapping the chain and locking up the engine. My vehicle is no longer under factory warranty. But I still contacted Dodge and they say that there is no warranty and that I must take it to the dealer for them to look at it and that any repair would be a Goodwill Repair. I explained to them that I do not have the monetary means to have the vehicle towed to Dodge inspected and then towed home again when they tell me there is no warranty. I still owe more than $21,000.00 on the truck and can’t drive it. What am I to do?
So many negative reviews, so I wanted to post a positive one. Actually, this should be considered 2 reviews, as it covers my experience with 2 Ram trucks.Bought a 2011 Big Horn 1500 quad cab with a 5.7 v8 and 6 speed auto trans. I owned this truck for a little over 4 years, racking up 115,000 miles. The truck was in the shop only twice for something other than normal maintenance. Once for a recall inspection on the rear pinion nut, and once for an update of the U-connect radio. I use it for my everyday vehicle, as well as hauling my boat or a 24 flatbed trailer with 2 side X side off road vehicles. I live in NH, so winter road treatments usually raise hell with vehicles. Every time I put my truck on the lift for oil changes, or other maint., I inspected front end components, paint, brake lines, etc. When I traded this truck, the front end was original and still as tight as the day I bought it. There were no engine fluid leaks, and there were no transmission fluid leaks. I did have a torn CV boot on the pass. side, but that was due to the muddy condition of the service road to my camp... no fault of the truck or design. The underside of the body still looked like the day I bought it, with no rust formed. The chassis was just showing signs of beginning to rust. It should be noted that I wash my truck REGULARLY, especially during the winter months.In 2015 I bought a new Big Horn, with 5.7 hemi and 8 speed tranny. As I write this it has 20k miles. It has not been in for any service other than normal maintenance. I expect this truck to be as reliable as the 2011. I dont care which manufacturer you own, or have owned, there are lemons with ALL of them. For my money, I think RAM trucks are still the best value!
Ram 1500 - A bunch of yellow lights came on, on the dash. I took it to the dealer and they found my front hubs are cracking and almost came completely apart! Does anyone know if this has been an issue with all of the problems associated with Dodge, Jeep, and Chrysler?
The dashboard cracked for no reason in the same place everyone else has complained about, left side and above the glove box. 76,000 miles and 9 years old and Dodge, knowing its a problem, said sorry. Guts, glory, Ram junk!
In regards to a 2014 Ram 2500 - under 40K miles. I was recently involved in an accident which resulted in the truck rolling over multiple times. The speed of the truck was just over 50mph when it began to flip. At the end, the truck was sitting in the middle of the road on its roof, without a single airbag deployment. Regardless of FCAs comments, I think being the driver, I was in a much better position to dispute the seatbelt slack or tensioner. I wasnt driving leaning over the steering wheel, but somehow, with the seatbelt on, my chest slammed into it. If it did lock at any point, it was well after the point it should have. At the end, I was fully turned sideways in the seat, upside down, with over a foot between myself and the seat. Locking after the slack comes out doesnt constitute it working to me.Public - be aware - FCA has claimed that the vehicle decides when to deploy airbags in a rollover event. (Note: - in their response, they do not specify these tolerance levels of course). Ill attach pictures showing the damage to the outside of the truck, along with the inside showing no airbag deployment. I will also paste FCAs direct comments. Look at the pictures. Imagine yourself or your loved ones in that vehicle. Then read the FCA comments. If after all that, you feel that there still is no need for airbag deployment, then go ahead and buy one. For those that believe they should have deployed - please get the word out.For full disclosure - I did buy another 2500 myself. I was, until I received the FCA email an hour ago, a loyal RAM buyer. I bought the new truck 2 weeks ago with the hopes that FCA would have told me a sensor was bad, wire disconnected, or something that pointed to a failure. I never, in my wildest dreams, would have thought that something as violent as I went thru, did not warrant airbag deployment. (Also, it took about a month before they could get the vehicle inspected and respond back. Every call to them was a standard response - you will hear back from someone in 1-2 business days.) I will be pleading with the dealer to take the truck back. Personally, I could not in good conscience put another person in that vehicle, fully knowing that in the same situation the air bags would not deploy.FCA comments: We have had the opportunity to review the results of our inspection, and must advise you we believe the air bag system operated properly, and as designed in this incident. Your Ram is equipped with a passive safety restraint system that consists of Seat Belt Tensioners (SBT), Side Curtain Air Bags, Side Seat Airbags, and driver and passenger Front Air Bags. The SBTs actuate to remove slack in the seat belts to snug the occupant into the seat at the onset of an accident. The Air Bag Control Module uses a roll rate sensor to determine the severity of a rollover event, and the appropriate response, activate the SBTs alone, or activate the SBTs in conjunction with the appropriate Air Bags. If the SBTs are sufficient to provide protection, then the air bag deployment is not merited. In your accident it was determined that only the seat belt tensioner deployment was necessary.
This is my third Ram. My first was 96 1500 v6 magnum. My second was 04 Ram 1500 2wd5.7 hemi. Never had any major problems. Now I own a 2014 Ram 2500 4x4 and love it. Great tough trucks. Like any vehicle always keep up with the maintenance.
2010 Dodge 3500 Laramie - Since purchased new, my truck has had an issue with a very hard downshift from the fourth to the third gear. I took it back to Chris Nickels dealership and to the dealership in Pryor, OK, but neither would drive the truck to duplicate the problem. South Pointe Dodge in Tulsa, OK finally took the truck in and drove it and duplicated the problem that I had been complaining about since the purchase. To the credit of South Pointe, they have tried several times to find the problem, but they cannot figure it out. I was recently told by South Pointe that there is nothing else they can do until something catastrophic happens. This truck on a regular basis downshifts so hard that it feels like you have been struck from behind by another vehicle. On wet roads, this truck’s rear-end will break loose as this hard downshift occurs. I have been more than patient and have put myself and my family at risk for 88,000 miles now. My patience is depleted as I will be expecting and will certainly appreciate your attention to this matter as soon as possible.
We bought a Ram truck, it is the nicest vehicle we have ever owned. My husband drives it as his main vehicle, but I do drive it too. We have not had any problems with this vehicle, and it is a 2016. But we wish it got better gas mileage, but thats a dream. I do think it cost too much, it was more than our first house. That was a hard pill to swallow. I dont like black interior, this truck has cream colored seats and brown trim, it is beautiful. My husband keeps it washed and vacuumed every week.
I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my retirement. I purchased the Diesel so it would last a long time. The motor failed three times in 20,700 miles. The state of North Carolina titled it as a Lemon. DO NOT PURCHASE THIS TRUCK. In addition Chrysler Customer Service lied to me on three (3) occasions, so do not trust them to make good on what they tell you. The old Chrysler is dead and the new owner Fiat is not to be trusted. Sell your Chrysler stock. The product appears to be a good price, the actual cost can not be calculated, I lost over $7,000 dollars over a 30 day period while I lived on the side of the road.
I was sold a new Dodge Ram 1500. I was told on contract that towing package from factory would be installed. It didnt have a brake controller, or hitch receiver was installed by some other place. Since then, I have problems with the radio & brake controller. I was told it might cause problems with the computer and have had it in service 2 times. I want this taken care off or they replace the truck.
I just wanted to say I am disappointed with the rear coil spring suspension on my 2012 Dodge 1500. I have an enclosed trailer that weighs 2,800lbs and may have around 1,000lbs in it. The rear of the truck drops down drastically. I know the coil spring suspension gives it a better ride, but it ruined the carrying capacity. The fuel mileage has gone from 17.5 to 15.5 in the past week and I have not pulled anything or changed where I purchased the fuel or the grade of fuel. Maybe that will improve over time. Now I just have a truck that I really cannot use to its full potential.
Bought a demo Dodge Ram 2015 Longhorn Limited EcoDiesel with 2400km on it. On Thanksgiving driving on a HW with my whole family, noticed burning tire smell in cabin, and a smoke behind me. I have just done rustproofing and car was standing outside for 3 days without being used as per recommendation due to drip, but found it weird that the smoke appeared after an hour of driving, did not make sense. As I was pulling over to make sure my tires are not on fire engine shut down without a warning or any type of alarm. I was towing an empty trailer which was soaked with black engine oil and after checking the oil level, there was none in the engine. After towing my truck back to the dealer and diagnostic (500$CAN) was told that they found metal shavings in oil pan, the main crankshaft bearing failed = metal shavings spread, build up pressure that blew rear main seal and due to engine oil loss resulted in catastrophic engine failure. Since in Canada warranty is only to 100000Km and I am at 141000Km, it will not be covered by a warranty, and service manager, after showing me the bill for repairs told me I should of bought an extended warranty (thanks **, for a reliable product that I bought from your dealership). Called Fiat and any one I could think of, seemed that the system is stacked against consumer. Estimate for repair is 19000$CAN plus 26h of labour, plus tax. (oh and they are on a 2 week backorder since they only make 20/week) Towed my car on my own to US dealers who are currently installing my new engine (used cost 6500USD and new 9985$ USD) and labour is 23h to do the job (usually 2 business days or less to deliver new engine). In US it is 100000miles warranty and receptionist assured me that he will look into the warranty for me on his side, not holding my breath, but after dealing with all these issues and not having a car for a month, my trust in Dodge or Fiat products has been diminished. After doing a little googling for this particular issue, a lot of info out there, bottom line there has not been a Canadian/US class action movement yet although quite a bit of engine failures stats for 2017 - 19 Fiat EcoDiesel failures per week in comparison to Cummings 2/week. Not sure where they got their stats but will look into closely. Mine is a 2015 and has even worse rep as per online reviews. Depend on my outcome with America dealer when I pick up my truck with new engine in it (so far customer service has been 100% better). As for Canadian side, I will no longer buy a car there from any dealer due to heavy monopoly, price gouging and a very poor customer service.
My drivers side airbag deployed in my 1995 Dodge Ram 2500 as I was driving down the road on Monday. I did not hit anything; it just deployed. I spoke to Chrysler and they told me that because my truck is 17 years old that they are not going to do anything. They are not even interested in finding out why it happened? I know that there are thousands of these trucks still on the road and I think that it is ** of them to not care because of the age of the vehicle. My truck is in great shape and is well taken care of and I am very disturbed with the experience that I just had with them. This may make me think twice before buying another Dodge.
Purchased a new 2013 Dodge 2500 from O Daniels Chrysler in Fort Wayne, IN. In Oct. the 1st problems I had was with the steering & transmission. The truck would not steer straight down the road. I took the truck back to ODaniels 3 times before they found a bad tire, and it still doesnt drive like other ones I have driven. The tranny jerks when it shifts, sometimes it clunks in really bad. ODaniels said they could not find anything wrong. After taking the truck back several times, ODaniels informed me that Chrysler told them it is normal for the Dodge 2500 to jerk & clunk into gear, so theres nothing they can do. In the meantime my wife & I are smelling fumes, we blamed it on semis & other vehicles. Then we noticed fumes when there was nothing else around. The fumes got worse & they happen every 400 to 600 miles, I took truck back to ODaniels. They kept the truck for 2 weeks & drove it 100 miles. They said they could not reproduce the problem, therefore there is not anything wrong. We picked the truck up from ODaniels. Within 500 miles the truck put fumes in the cab, this time we had to stop and get out of the truck. I called ODaniels and they said it did not show up on the computer so they couldnt do anything. ODaniels said they would trade us our truck for a 2014 truck, if I would pay an additional 18,000 dollars. The consequence of that is that I am still driving a Dodge Ram with a jerky, clunking transmission and with fumes in the cab. I find it shameful that Chrysler does not care anymore than this about the consumers safety & health. There is a lot more to be said, but this is about as mild as I can make it.
When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.
Dodge Ram 1500 Ecodiesel defective. R 51 recall from Chrysler. The charge air cooler freezes up on these trucks. Chryslers solution is to put a tarp over your grill when the weather temperature is at a sustained 30 or lower temperature. Thats not an acceptable solution to the problem. Chrysler has no solution to the problem, instead they give you a tarp to put on the grill. Good luck trying to put that on in 30 weather. Do not accept the so-called solution to this problem. Contact a lemon law attorney as they do these cases on a contingency basis. It shouldnt cost you nothing to hire an attorney. I expect the class action suit against the Chrysler idiots.
As an owner of a Dodge this is the first time I have been very disappointed with its make of the Dodge Ram. My truck is 13 Years old at about 97,000 miles and have a blown head gasket. I keep up with maintenance and always clean dont use it much or haul anything. Now this is very expensive to fix. Its like putting a down payment for a new car.
I have a 2015 Ram 1500 Crew Cab 4x4. This truck has had problems hanging in third gear. Went back to dealer for service, no codes and they say can not duplicate problem. Next had problem with it not starting, turn key and just like the battery was dead. After 7-9 times it finally starts. While driving down interstate truck went into neutral by itself, went back to the dealer BOB ALLAN MOTOR MALL, can not duplicate problem. Now the trucks lights go out while driving complete danger to me and whoever I meet on the road. Again same deal, can not duplicate. Contacted Ram customer service. They offered me a trade in assistance program which basically is a slap in the face as anyone who has ever purchased a new truck or car knows inside of two months you are upside down when trying to trade back to the dealer. These people have taught me one thing for sure. Do not buy RAM TRUCKS. THEY WILL NOT STAND BEHIND THEM ONCE THEY GET YOUR MONEY. THEY COULD NOT CARE LESS.
2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck however, it is undriveable due to the extremely poor seat design. The contour of the seat design hurts the legs and hips and was not thought out whatsoever, which destroys what would be a great truck. It is important to design a seat correctly to make your product driveable, what a complete disappointment and it is unfathomable how this could possibly pass testing. Ram needs to step up and rectify this issue immediately.
Just over 2 years ago I purchased a 2007 Dodge Ram 1500 Quad Cab 4x4 from Vasko Dodge located near Canonsburg, PA. The truck has 23,000 miles on it. The truck currently has just over 36,000 miles on it. During my 13,000 miles of ownership to date, the following has been replaced or repaired on this truck (majority of which were sold to me this way): broken front wheel; air filter with 1/2 inch of dirt; windshield wipers; windshield washer fluid empty; front tie rod end; front coil overs/struts; repaired dent/rust on tail gate (Part of Sales Agreement/I paid a discount); tires; front brakes and rotors; rear brakes and rotors; transmission fluid; trans axle fluid; transfer case fluid; spark plugs; anti-freeze; fuel injectors had to be cleaned so engine would idle properly; gas cap; pressure sensor for gas tank (so check engine light would go out); and serpentine belt. I have an office job and all this truck hauls is a DVD movie and a bag of groceries on occasion. This truck is nothing a but a poorly built pile of junk and a money pit that has taken away from the quality of my life and caused me much stress and anxiety. Never again! I am done with Dodge.
My 2018 Ram Power Wagon has 56,000 miles already, and has not had any issues. While I have driven all Japanese in the past, Jeep and Ram are paying attention to the real customers and making far more interesting products. This makes it hard to compromise and buy a lesser vehicle. Having the most off road capable full size truck in the world is fantastic. The lsd rear diff is perfect for roads. Lock both diffs and disconnect sway bar and good luck getting stuck. The winch, way more handy then you think. The de-rated towing capacity is absurd, and it will squat less and handle more than most heavy duty trucks. The interior, and the small details the Japanese used to think about round out these trucks. Keep up the good work, and keep improving reliability and I will be back for another Power Wagon and a Gladiator to replace our Four Runner.
2015 Dodge Ram 3500 Dually. I really wanted to love this truck. I was coming from a Ford 6.0 let down, really loved the truck. Had I done a hair more work I would still have the truck. First, the alignment was bad from the day I drove it off the lot. Seemed fine but the front tires were bald, thread showing, by 35K. Replaced 2 front tires and Hogan Tire shop in Purcellville, VA told me they couldnt align the truck because a ball joint was bad. Furious, I took it to the Dodge dealer and they told me joints were all fine and measuring basically new. Oh, BTW, chose your dealer carefully. The dealer in NOVA cant align a big truck like this because his rack is too small, I was still within warranty for this. 10 hours+, not an exaggeration, of my time to determine the truck was fine and still needed an alignment. I use this heavy duty truck everyday and tow more than three times a week. 10 hours of down time kills me. I never aligned it, totally my fault. Truck was pulling like mad to the right. I have a seriously strong left arm from it. I have new tires and feel like I can ignore, 14K only a couple months in busy truck time, I realize the front right is really wearing badly. WTF, truck less than 50K and serious pull to the right and worn tires on the front, rear are still good. Take to local mech and he aligns, tightens it all.Less than a week later I notice the steering wheel is out of alignment. Each day I drive it is a little more out. I am hauling round bales and finally lose my ** with the steering, over 90 out. I take back to my alignment dudes and they say the lock nuts have backed off. Its a lock nut? What? Well Dodge has 2 nuts that are tightened against each other, not a lock nut, and one backed off. They small shop fixed and I trust the fix since we are over 2 weeks and steering has been rockstar since.Other things, I have had a check engine light since the mid 30K range. No ** the manual says the light will probably resolve itself in a few runs and should do that. Sure as ** that was the case. What they didnt say was that the problems were compounding. Truck was great except there were times we backed into the driveway and the exhaust was terrible, in town we had the same thing since we drive windows down a lot. Absolutely intolerable exhaust smell. We are coming from a 2005 Diesel that was pimped and the smell was appropriate.51K, and now I have a DEF malfunction. I drive this truck everyday. Put only the DEF in it from the store and the pretty plastic containers. I only have 125 miles to drive before it ** down? I have done everything right and this is what my over 50k in American dollars gets me? Oh, and the exhaust warranty is very specific. Dont think you get 8/80K, there are terms.
I just traded my 2nd Dodge in from a 2010 to a 2012. I took it to the dealer for a problem with no A/C not coming out of the back of my crew cab and console not locking and a banging in trans when I go from park to reverse and drive. I was told it was okay but they have to order a center seat console cover. I took it back when cover came in and told them A/C was still not working and trans was still banging into gears. I was told the cover did not fit and they wanted to drive my truck to the place that installed leather 180 miles roundtrip and the trans was put on computer and it was fixed. But I did not want to have someone drive my truck 180 miles to order cover and I would come back but they never called me back, so I went to pick it up and they were closing but was told trans was okay and it is still banging. I want to bring it to a service center closer to my home, 07074, but no one will give me a loaner car.

