Jaguar XJ maintenance service

Jaguar XJ maintenance service
Jaguar XJ maintenance service

Jaguar is the luxury vehicle brand of Jaguar Land Rover, a British multinational car manufacturer with its headquarters in Whitley, Coventry, England.

As the only Brit in a segment ruled by Germans, the Jaguar XJ has a lot on its shoulders—a weight it bears remarkably well. A new generation of XJ is in the works and Jaguar has confirmed that it will be an all-electric luxury sedan, debuting sometime before the end of 2019. (We review the racy XJR575 separately.)

Are you looking for some Jaguar XJ maintenance service? When you need a quality Auto Mechanic FAST, you can trust an Auto Helpers Expert to provide you with professional, friendly, and quality service.

Whether you are interested in a new or used Jaguar XJ vehicle, require expert service, or simply want a vehicle checkup, we are ready to serve you. We will help you when you are looking for some Jaguar XJ maintenance service.

Why use us?

  • Are you looking for some Jaguar XJ maintenance service
  • We know Your Car
  • We Service Most Makes and Models
  • We Have A Nationwide Warranty
  • Partnership - We don't just work for you, we partner with you. All our mechanics have longstanding relationships with customers across the country.
  • Transparency - If you need a repair, our mechanics can show you exactly why. We're committed to customer satisfaction 100% of the time.

Give us a chance and use our Jaguar XJ repair services. Call us today for help when you are looking for some Jaguar XJ maintenance service.

An auto mechanic performs repairs and diagnostic tests on vehicles such as cars, vans and small trucks. Some will perform maintenance on heavy vehicles, while others specialize in off-road vehicles or parts such as engines, tires and brakes.


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Product Reviews:


We the Jaguar lovers are very disappointed with the removal of the signature Jaguar emblems from the hoods of the vehicles. Please put it back. Thanks, Jaguar Lovers.

Letha of Milwaukee, WI
consumeraffairs.com


I purchased car used. Have had a few problems which have been repaired. The repairs were less than my Kia which I had purchased new. It rides like a dream and get a lot of compliments on the looks and color. I feel very safe driving it and is the perfect car for a 74 year old widow with a small income. When I drive my car it is the greatest driving experience.

Patricia of Beverly Hills, Florida
consumeraffairs.com


A/C Condensation Drain Blocked & Leak into Passenger Floorboard: I found water in floorboard carpet coming from under glove box. I learned through Jaguar Forums of this problem on my 2007 Jaguar XK and that a Technical Service Bulletin was issued on it. No recall for the latent design flaw, but some users report $250 coupons being issued for repair. I learned from call on 20 June 2013 that Jaguar will only do this if one uses a Jaguar dealership for the repair. I am now in touch with attorneys to initiate a class action lawsuit against Jaguar North America, as this is a $1,000+ repair for an inexpensive rubber drain tube "duck-bill" apparatus and elbow. Completely unacceptable response, not even an apology, from Jaguar, who upon prompting suggested I could write to their "Board of Appeals." They should know that their typical clientele has resources to conduct punitive actions for such.

John of Carmel, CA
consumeraffairs.com


If you're thinking of a Jaguar, forget it. My wife wanted one for years so in 2015 got her one for her birthday. What a horrible experience and like others have written there isn't enough space in this text block to write all out. Did the online sales. Scheduled a test drive - dealership couldn't even find the car at the appointment. Wife had to return the following day. Salesmen jacked the price by ~4K higher than what was agreed to by email. Plus sold my wife an extended warranty. Car was good for about a year - we learned it's very expensive to maintain. Dealership charged us $170 for an oil change. Most Oil change shops will not work on Jaguars. Car broke down. Timing chain cover gasket failure. Oil squirted on the alternator and battery causing both to fail. Car towed Dealership never called us, We called them numerous times.I called the service desk, service manager and general manager several times each progressively. No one returned my call. Wife had to go to the dealership as I was starting to worry perhaps the car had been stolen. Parts took a week to arrive. Total time in the shop was about two weeks. No loaner. Dealership said no loaner was available - another common complaint. Mechanic's workmanship was a joke. Reinstalled the hood incorrectly causing vibration and bouncing which chipped the paint. Numerous fasteners not reinstalled in the engine compartment. Over the next 8 months we had these issues; Signal light indicating the trunk (boot) was open. Headlight low beam pointed at the ground directly in front of the vehicle - very dangerous condition. Dealership said the soonest appointment was 30 days out. If we wanted a loaner it was 45 days out. The AC started turning itself off and on. Entire car would turn itself off while stopped. Had to use the started to restart the car. On restart it was more like a reboot - systems all had to be reset including radio station and climate control. Fuel filler tube had a recall the dealership never correct. Eco mode stopped working. Another oil leak at the timing chain cover - another two week repair job. Tire monitoring system erroneously signaling a flat tire. Cigar light was fake, order one from the dealership waited a month. New one arrived. Opened box - it was another demo fake one. One door handle was a slightly different color than the rest of car. Logged a complaint with Jaguar HQ customer service - they're a joke. I called the number they provided at least a dozen times over the course of two weeks leaving my case number, name and return phone number. NEVER spoke to anyone. Filed a complaint with Jaguar parent company TaTa Motor. Never received a word from them either. Took the car to another authorized service center - discovered we did Not have an extended warranty. Called the dealership numerous times. No one called back. My wife went to the dealership and they left her waiting for two hrs and she finally got mad and left. This issue is still not resolve, Have zero help from any customer service so guess I'll have to find a consumer/contracts attorney to sue them for the 5K we paid for an extended warranty. Summarize Worst car buying experience I ever had - bar none. Worst quality car I have ever purchased - bar none. A wrecked Yugo would have been better. Do Not buy a Jaguar. They have absolutely lost any resemblance of the Jaguar of days gone past. They're doomed for bankruptcy.

George of Elgin, TX
consumeraffairs.com


1990 Jaguar scares the crap out of me while driving. It is extremely difficult to get into and once you are in you need a crane to get out. Eats gas like a pig as well, EXPENSIVE gas.

Reese of San Antonio, Texas
consumeraffairs.com


I bought my Jaguar XF in the summer of 2015. I never had any issues with it, best car I've ever driven. The interior is simply stunning and very comfortable. As for the performance of the car I have only good things to say, it's fast, very stable and easy to drive. I usually don't write reviews, but today I accidentally came across the reviews others left and I felt they very unfair to Jaguar. It's a great brand.

Luca of Radostyan, Other
consumeraffairs.com


They don't come even close to Mercedes Benz in car quality, service experience and overall technician competency. The car has been presenting a suspension issue and they state is normal suspension noise. Totally baffled with their communication. It's been a total nightmare.

Andres of Miami, FL
consumeraffairs.com


Jan 25, 2017 I purchased my 1st Jaguar. I had reservation only because what others had said and the reviews I had read. More things not positive from other owners. But I've watched the line-up for the last four years and I was very impressed. Once the F-Pace came out I was really sold because I wanted to get off the ground from my 2015 E400 Benz.Well it would have to happen to me. The first day I take my car home the bluetooth is not functioning correctly. But Jaguar came to my home and tried a couple of things that didn't work but left me with another car and said all should be fixed by Monday. But I was still ok because I just didn't want to think this is what I have to look forward to for the next 6 years. By the next Monday with no fix in sight I spoke with the sales Manager at Bluff City and he said "Greg, this is not suppose to happen and I give you my word. Give us a couple more days and Jaguar and this Dealership will make it right." By Wednesday morning my F-Pace was ready and not only that Jaguar Service Manager Mr. ** have been in contact with me about the vehicle and Corporate has called and provided inconvenience gift for my time spent. Which they didn't have to. I just wanted to be able to show off my New Jag like I did with my 1st Benz.So what am I saying, some things are really unforeseen, had we known it would have happened to us we would have gone in a different direction. This vehicle offers so much more than what I received with Mercedes as far as service plan, stolen vehicle protection for free. No one was trying to sale me any other products once I purchased the F-Pace. I'm still waiting to get my refund off my Benz since it was paid for early and I purchased the extended warranty, Tire and wheel, prepaid maintenance and MBrace. Almost 6K on top of the car. But I did love my Benz. Just wanted to try the new Jag Cars. Bluff City Jaguar see Derrick and Virgil and if you need service see Mr. **! I give them 100 in taking care of Jaguar/Land Rover family members.

Greg of Byhalia, MS
consumeraffairs.com


A true test of an organization is not what they do when things go right, it's what they do when things go wrong. Jaguar of Ft Lauderdale and Jaguar Land Rover are definitely head and shoulders above the rest.The team at Jaguar Fort Lauderdale including Kellen, Diane, Al and Bob ** have been phenomenal. They have gone above and beyond and far exceeded all expectations. Throughout the years they have always been stellar when it comes to taking care of me and my F-Type. (By the way, if you are into sports cars, the F-Type will eat Ferrari's and Porsche's for breakfast and not even break a sweat.)I also need to give BIG kudos to the corporate team at Jaguar Land Rover, including Rory **. The attention they give to their clients and the effort they have put in to make sure things are right are amazing.I cannot say enough about them, five stars is not enough.Alexander ** T.

Alexander of Boynton Beach, FL
consumeraffairs.com


I own a 2006 Jaguar X-Type currently with 90,000 miles on it. I bought the car new at Rusnak Jaguar in Pasadena, CA. I used to take the car for service there but, every time I went, they always found something needed repair, not including the times that I had to take it for problems. Well, brakes on this car are a joke. I have replaced them 4 times and, each time, the rotors needed to be replaced which adds to the bill and, of course not covered by the warranty. The new battery cracked and, has had at least 3 additional batteries after that, battery cables needed to be replaced, engine mounts needed to be replaced, oil and water leaks galore, 2 new coolant reservoir, new radiator, assorted sensors, new transfer case, windshield wiper motor replaced, rear shocks had to be replaced. Currently the car is at PepBoys because the battery light came up, the alternator was replaced not once, but three times already and the battery light continues to be on. I already paid them $600.00 to replace it. The PepBoys called their troubleshooter to diagnose the problem since they were thinking that the car computer is the one causing the problem which is a $3000.00 repair. Their master mechanic informed them that my Jaguar needed a Jaguar built alternator. Otherwise, the computer would not recognize it. BTW, I also have to replace the hood struts which cost $90.00 each but was able to find the replacements at 1/2 price. I am just afraid of what's next. I bought this car because I wanted a Jaguar but I was not bargaining for the amount of problems this piece of garbage this car has been. I own a 2006 Ford Expedition, which I bought new, and the only thing that broke after 69,000 was the water pump which was quickly replaced for $450.00 which included the thermostat and a radiator flush.

Guillermo of Pasadena, CA
consumeraffairs.com

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