Cadillac STS repairs and service

Cadillac STS repairs and service
Cadillac STS repairs and service

The Cadillac Motor Car Division is a division of the American automobile manufacturer General Motors Company that designs and builds luxury vehicles. Its major markets are the United States, Canada, and China. Cadillac models are distributed in 34 additional markets worldwide.

The 2011 Cadillac STS is a luxury sedan produced by General Motors under the Cadillac brand. Here's some information about the 2011 Cadillac STS:

Engine Options: The 2011 STS offered two engine options:

3.6-liter V6 engine: It produced 302 horsepower and 272 lb-ft of torque.

4.6-liter Northstar V8 engine: It produced 320 horsepower and 315 lb-ft of torque.

Transmission: The STS came with a 6-speed automatic transmission as standard. All-wheel drive (AWD) was available as an option for improved traction and handling.

Trim Levels: The 2011 STS was available in three trim levels: Base, Luxury, and Performance. Higher trim levels added features and luxury enhancements such as leather upholstery, heated and ventilated seats, premium audio systems, and advanced safety technologies.

Interior and Comfort: The STS provided a comfortable and well-appointed interior with seating for up to five passengers. The cabin featured high-quality materials, and available features included power-adjustable seats, dual-zone automatic climate control, and a navigation system.

Safety Features: The STS came equipped with a range of safety features, including antilock brakes, stability control, traction control, front-seat side-impact airbags, side curtain airbags, and rear parking sensors. Advanced safety technologies such as adaptive cruise control and a lane departure warning system were available on higher trim levels.

Fuel Efficiency: The fuel efficiency of the STS varied depending on the engine and drivetrain configuration. The 3.6-liter V6 engine achieved approximately 18 mpg in the city and 27 mpg on the highway, while the 4.6-liter V8 engine returned around 15 mpg in the city and 24 mpg on the highway.

Ride Comfort and Handling: The STS provided a comfortable and smooth ride, with a suspension setup that balanced comfort and sportiness. The available Magnetic Ride Control system offered enhanced ride quality and handling performance.

It's important to note that the information provided here is based on the general specifications and features of the 2011 Cadillac STS. Individual vehicles may vary based on factors such as trim level, options, and customization. For more detailed and specific information, it's recommended to consult the vehicle's owner's manual or contact Cadillac directly.

Are you looking for some Cadillac STS repairs and service? Get end to end Auto Mechanic services from a simple repair or something more complex. Our Auto Mechanics are able to do a professional job in a quick and cost effective manor.

The Auto Helpers Mechanics have years of automotive know how, they offer the best in automotive service. Our expert mechanics have repaired numerous Cadillac STS vehicles for all types of clients. We pride ourselves on being able to provide our clients with top rated professional service. We will help you when you are looking for some Cadillac STS repairs and service.

Why use us?

  • Are you looking for some Cadillac STS repairs and service
  • We know Your Car
  • We Service Most Makes and Models
  • We Have A Nationwide Warranty
  • Partnership - We don't just work for you, we partner with you. All our mechanics have longstanding relationships with customers across the country.
  • Transparency - If you need a repair, our mechanics can show you exactly why. We're committed to customer satisfaction 100% of the time.

To learn more about our Cadillac STS repair services or to hire one of our mechanics, please contact the Auto Helpers. Call us today for help when you are looking for some Cadillac STS repairs and service.

An auto mechanic is a person who repairs and maintains cars, trucks and motorcycles.


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Product Reviews:


I purchased a new 2013 Cadillac CTS Coupe in July 2013. A week after purchasing the car, I noticed a popping sound when I put the car in reverse and turned the wheels. The dealership determined that the rear differential must be replaced. They replaced rear differential and 2 month later, the right rear differential seals were leaking fluid. Car returned to dealer for this repair. I have since contacted an attorney to pursue a buyback from Cadillac under the Magnuson Moss Warranty Act. The right side weather stripping/molding had to be replaced as it would not seal completely and water would enter my vehicle when it rains or when at the car wash. Cadillac says this does not qualify as a defect therefore they are only willing to grant a minimal goodwill cash offer. Cadillac/General Motors is pathetic.

Brian of Fort Worth, TX
consumeraffairs.com


My Cadillac has been a large amount of annoyance due to constant breakdowns due to poor quality and dealer service. As a Senior Citizen I would not recommend this automobile to anyone as it is not dependable and most likely will get you to your destination. I have written Cadillac Motors, I have called them, the go ho-hum and go back to screw another customer. Walmart has much better customer service. My case number is **.

William of Dunnellon, FL
consumeraffairs.com


Cadillac offer coupes and SUVs that has some of the top technology brands. They are amazing, sleek and modern which can accommodate anyone’s needs. The dealerships do a wonderful job at upgrading and detailing your car anyway you please. Cadillac is known for having some of the most spacious vehicles that can accommodate the smallest to biggest families. Any family would be proud to own this brand for its reliability.

Grace of Baltimore, MD
consumeraffairs.com


I bought a used 2003 Cadillac CTS that had very low miles on it. I owned it for 20 months. $735 for the oil sending unit and valve cover gaskets, $180 crank sensor 6 days after I bought it, $700 for the third brake light, $600 for a thermostat, $1200 oil cooling unit which put oil in the cooling system and $115 for a radiator flush. Down the road, that car will need a new water pump and all new water hoses within a year after the oil incident. That may run another $1000. The car also has under 70K miles. Never again will I buy a Cadillac. Even if they address the quality issues, I will not own something that has $700 brake lights. If I fixed everything on it before I got rid of it, I would have spent a total of $4530 or $226.50/month in repairs. This is not counting everything I spent running premium fuel in it. I cannot believe the poor quality from Cadillac, the second oldest American car brand.

Ed of St. Louis, MO
consumeraffairs.com


So many unique extras, indoor trim with an actual background light adds that extra appeal of a extra touch of class. The trunk opens with two touches of the Cadillac emblem, the powerful computer that does everything from a display of your tire inflation to how many miles you have left on a tank of gas. The navigation system that keeps you on a precise direction. Turns a long distance trip into casual country drive. You get there before you reach destination before you realize it.

Alexandro of Wichita Falls, TX
consumeraffairs.com


I purchased a used 2014 Cadillac SRX Premium in February 2016 from a non-Cadillac dealership. It was the first used vehicle I purchased since 1999. But it was a Cadillac so how could I go wrong! Roughly one year later I noticed what appeared to be a blemish on the touchscreen. At first I thought the glass had cracked but determined the blemish was behind the glass. Seeing that the screen is sealed I had no idea how the blemish occurred. Needless to say over the course of the next few months the blemish morphed into what now looks like webbing. I took my vehicle to a Cadillac Dealership and the minute the Service guy looked at it he said it was a common problem with the Cadillac. After checking he found that because I'd exceeded 50k miles it was not covered under warranty. Although unsightly the touchscreen still worked. Upon doing research on various message boards including the Cadillac Forum I found I wasn't the only person experiencing the issue with the webbing but I also read that eventually the touchscreen would stop working. Needless to say in October 2017 the touchscreen stopped working. I contacted Cadillac Customer via email only to be told I had to take the vehicle to a Cadillac Dealership for a diagnostic. I respond that I had in fact done so in July and attached the receipt to show "info screen is spider webbing from inside. Cause: Spider webbing on center stack". I received a response via email that I had to take my vehicle to a dealership within one month of notifying Cadillac. I was provided a Service Request Number **. So, I scheduled my vehicle again and provided the dealership with the reference number. Of course they found the issue was the same. I reached out to Cadillac with the information and received a response wanting me to inform Cadillac Customer Care what the dealership recommends should be done and I was also asked to provide my VIN. I respond asking what was the purpose of my providing a reference number to the dealership if Cadillac wasn't able to look up the information. I ended my email stating I would provide the information and that I also wanted the email address or phone number of their complaint department and or problem and resolution department.On November 8th I received an email from the Cadillac customer assistance team to state they'd verified with the dealership I'd had a diagnostic done on my vehicle and that a Cadillac Senior Advisor would be contacting me within two days. I missed the first call on Nov ninth and the second call later that evening. The second caller was Jacob. Jacob left me a voice message to state he was calling on behalf of Ingrid and that Ingrid was out of the office for the evening and asked that Jacob give me a call. Since Jacob missed me as well he asked that I call Ingrid on Nov 10. I called Ingrid the morning of Nov 10th and left her a message. I also received an email from Cadillac Customer care wanting to know if my issue had been resolved in which I responded it had not but I hoped to connect with Ingrid sometime during Friday. At 3:08 pm I received a call from "Sharae" (not sure if I spelled her name correctly). Anyway I explained the issue after which she proceeded to tell me that unfortunately because I was over 30k miles pass 50k it was not under warranty and Cadillac would not be able to do anything to cover any of the cost. I explained that I'd read different forums and it seemed to be a common problem and I referred to it as a defect. She commented on how people post things on the internet. I got the impression she didn't feel what people were saying carried any weight. She also went to tell me that my issue was "cosmetic not mechanical". I explained it would be cosmetic if my screen had spider webbing and the touch screen still worked. However, since my touch screen was frozen thus unusable it was more than cosmetic. I also said that a Cadillac cost entirely too much money for this type of problem. She then asked if my vehicle had been purchased new or used which I answered used but still found her question offensive. I asked her who else could I speak to and she said that she was the highest level of customer care. She does report to a supervisor but that her supervisor would tell me the same information that Sharae had already told me. Since prior to our call she'd informed me our call may be monitored I asked that she please email me a transcript of our call and she said she would. What I received was "Dear Ms. **, Per your request, here is a summary of the final resolution for your 2014 Cadillac SRX CROSSOVER, case number **. Based on the age and miles on the vehicle and the concern being cosmetic we are unable to offer cost assistance on these repairs, this is the final decision. Cadillac does review each customer’s concern on an individual basis. All the facts in your situation were carefully considered, and we have determined that this decision is appropriate given the details of your case. Regards, Cadillac. Customer Assistance 1-800-458-8006". I still am researching to see if I can file a formal complaint on the Cadillac Cue to include the response from their highest level of what she'd defined as Customer Care. It was more like don't care!

Carolyn of Canton, OH
consumeraffairs.com


I have a 2013 ATS with 85k miles. 2.0 L turbo engine blew. Worked with Cadillac customer cares for three weeks to try to get something covered. Assigned an advisor “Shaneva”. I called several times over a three week period, escalating to a supervisor twice without so much as a return call. Finally after 3.5 weeks Saneva called me back to tell me I have to pay 3.2k for a replacement engine. This is a premium vehicle only 5 years driven and barely paid off that needs a new engine and the company will not cover. Poor customer service (no return calls sent to voicemail multiple times, escalated to supervisor 3 times without return call); shoddy product (multiple TSBs on blown 2.0 L engines, known defect); even though a known defect they still don’t stand behind their product. I was once an engineer for GM, both parents retired from GM, and I have purchased or leased a dozen GM vehicles but this ATS is the last. I will now be paying the 3.1k, drive it a while and go look at Mercedes and BMW.

Darrell of Etowah, NC
consumeraffairs.com


I have had the brakes worked on 3 different times in less then 2 years. The dealer has worked hard but brakes still make noise. The seats are so uncomfortable. Because of it I would never buy another Cadillac SRX or any other if the seats are the same.

Becky of Foley, AL
consumeraffairs.com


They have a lot of different quality cars to choose from and different looks and quality. I would be more than happy to choose from them again. They have sedans that range from mid class to upper class and they have SUVs that range the same. Their passenger capacity is great. Most their vehicles have at least room for 3-4 in the back, 1 in the front with lots of room so they can be comfortable. Most if not all their cars have upgrade options to choose from and different engine to choose from. Their interior options are very good too.

Lee of Knoxville, TN
consumeraffairs.com


I have owned my 2006 DTS for 3 years. I bought it used with 51,000 miles. It now has 142,000. The car is very comfortable to drive and ride in. I love all of the luxury features such as automatic high beams, memory seats, remote start, and XM radio. I had a roomy trunk and quiet interior. It gets between 21 and 23 mpg pretty consistently on regular unleaded.What I don't like about it is how often it needs repairs. Around 70,000 miles, I had to have the entire front suspension system essentially rebuilt, as tie rods, ball joints, and struts were worn out. I developed several oil leaks, and I have stopped trying to get those fixed. Changing front turn signal bulbs and headlights requires the front bumper be removed. Parts seem expensive. I plan to keep it for another couple of years. I doubt that I will be replacing it with another Cadillac.

Greg of Metamora, IL
consumeraffairs.com

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