Audi S4 service experts

Audi S4 service experts
Audi S4 service experts

Audi AG is a German automotive manufacturer of luxury vehicles headquartered in Ingolstadt, Bavaria, Germany. As a subsidiary of its parent company, the Volkswagen Group, Audi produces vehicles in nine production facilities worldwide.

Based on the already dynamically pleasing Audi A4, the 2020 S4 adds horsepower and a sport-tuned suspension to the mix to dial in the performance. All-wheel drive is standard and the S4 is powered by a 349-hp turbocharged V-6 engine that hustles this four-door along—how does 4.3 seconds to 60 mph sound? The S4 has the moves, too, and it's never met a twisty stretch of road it couldn't conquer. This sports sedan means business—serious business. And that's why it's not our favorite, despite its capability. Driving it feels a bit too clinical; it's lacking the emotional appeal that makes great cars exciting to drive, qualities that make rivals such as the Alfa Romeo Giulia more appealing. Still, when it comes to being a well-made, very quick, well-rounded sports sedan, the S4 is one of the best on sale today.

Are you looking for some Audi S4 service experts? The Auto Helpers Mechanics can help you with our quality Auto Mechanics. We will get you up and running again in no time.

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An auto mechanic performs repairs and diagnostic tests on vehicles such as cars, vans and small trucks. Some will perform maintenance on heavy vehicles, while others specialize in off-road vehicles or parts such as engines, tires and brakes.


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Product Reviews:


I've been the owner of several Audi motor cars. I idealize the style and implied quality. I purchased my current car new. 2006 A4 2.0T S-Line. I've been the only driver. The vehicle has 72K miles and now 10 years old. It's always parked in a garage at home, work and the airport. The point is the car is pristine. I was made aware of a problem that the Audi 2.0T engine was having with certain series of VINs. The years ranges 2005 to 2008. The supplier of the forged metal cam shafts identified a quality defect in the hardening process. There are blogs and details with VIN on the web and some vague messages from Audi confirming the problem and series numbers and warranty extension 10 years or 120k miles.As you might have surmised by now my 2006 A4 2.0T S-Line, broke down on the highway on a Sunday and needed to be towed to my local German Autowerkes shop. Audi was not going to pay for the tow 30 miles away and offered no assurance that the car falls under the extended warranty. I had to get the car repaired and which totaled $5,200. I thought AudiCare would be reasonable and offer some form of assistance. After 2 weeks back and forth with Kimberly a well trained bad news breaker of "sorry sucker" and "thanks for being an Audi customer", she did indicate in guilt that I might have gotten help if I took it to the Audi dealer and pay $2K more. So long story short if you plan on keeping an Audi more than 3 years, don't.

Mark of Lewisville, TX
consumeraffairs.com


Paid £28,000 for an Audi A4 that was used as the launch vehicle on the viewing nights when the car was shown to the public, so, 3 months old stuffed with techie gear yet the dab radio does not pick up a signal unless it is in the service bay??!!! My last A4, the previous model, and not quite 3 years old was fine, my brother's A3, his wife's A3, his son's A5 all bought from the same dealer at Silverlink in Newcastle upon Tyne and my daughter's seat all have no problem but my £28,000 now 6 month old Audi A4 can only access analogue radio?? The garage was supposed to call me back tonight just after 6:00 but guess what, the lad who answered didn't seem capable of taking my phone number down after twice telling him what it was. What is the point of paying premium prices for a so called premium car when all you get is back street garage services? Can't see my family buying from these again. (Five cars in all.) Think I'll have to contact some in Ingolstadt.

Colin of Tyne And Wear, Other
consumeraffairs.com


I bought an A4 a year and a half ago used but in incredible condition. Now for my confusing part. The car starts to idle rough, push the turn off button and keeps running for a few seconds. The engine light appears the next day. Ran code and came up timing. I then read it been quite the problem it seems. People having catastrophic engine failure at worst. I then see Audi has been sued.I contact the lawyer firm representing the plaintiffs (on the tensioner failure) and was sent a form because my Audi was one of the models affected. Was told as long as I bring it to an authorized Audi dealership it would be covered 100% and if brought to an independent repair shop $1500 would be covered. Well I called the only dealer near me 50 miles away and was told, "Yes we are aware of the extended warranty and yes Audi will cover it." Okay great!!! Had the car flat bedded there. Got a call they received my car. Great then a service advisor called and said it would be a few days to a week to repair. I was told it a 10 hour job. I said okay. Then a few days later I called back because I had a question. The service advisor told me, "I was just about to write you an email. I have some bad news. Audi will only cover 25% of the repair and need maintenance records." What!!!! What happened to you know all about the extended warranty and look forward to seeing your car. I said as far as the maintenance records they are all listed on Carfax. Was told they can't use that. (Why? Extended warranty companies use them along with Edmunds.) I don't know. Like I said I'm confused completely. It's been over a week and haven't heard a word back from anyone. I will say for the record the employees I did talk to were very polite but polite doesn't answer why I haven't heard back about the status.

Mark of Gloversville, NY
consumeraffairs.com


I just finished a conversation with the Audi chat line regarding my 2011 Audi that is only hard wired for an iPhone 4 with regard to the music system. She informed me that Audi has not updated the technology to accommodate an iPhone 5. I couldn't find anything on the internet that even mentions Audi working on this. Couldn't they pull an engineer to remedy this problem or offer some way to overcome this? I will probably be making a new purchase soon, and now my car is worth less than any other Audi year because of this lack of current technology.

Barb/Steve of Valparaiso, IN
consumeraffairs.com


I have owned several German autos... BMW, Mercedes and Audi. Of the three brands, the Audi Q5 Premium Plus (2010) has been the best by far! The only problem has been with the emissions system fouling due to the direct fuel injection; a problem common to many current brands. Audi's service has been excellent in correcting any and all problems! My biggest complaint is the cost of replacement parts... extremely high ($53.00 for a plastic visor clip)!

John of Wilmington, DE
consumeraffairs.com


I would like to bring your attention this issue, hopefully I can gain support to have this issue resolved. Hopefully someone that actually cares about the Audi brand and their promise of excellent after sales services contacts me. My details are on the Audi system. I bought the car brand new from Audi in November 2011. On the 3rd day I had a serious clutch shudder and was informed Audi where I have always taken my car, that it was due to my driving style. I took the car in 40 times to the dealership (as per my tracker records 0) in total to have the clutch issue address, gearbox issue and oil consumption issue, and kept getting told there was no issue. Eventually after almost having numerous accidents due to the inability to put off from robots and standing starts, I went to Audi and offered to pay to have them remove my gearbox and clutch to find the issue at my own expense and only then did they drop the gearbox and clutch, only then did they pick-up. I quote that my clutch was worn. This statement does not make sense as I have been experiencing this since day 3 after receiving my brand new car and I believe the statement made that it was my drive style was a lie. This process took almost 4 years. They informed me that my model does not actually have any sensors to pick up this issue, it is a manual. So I don't know how they could tell me that no issue was found.At 8000 km they change a major gear part in my gearbox and I was not informed of this nor was I allow to request a fix, replacement or repair. Most recently, my cars ecu unit on the steering wheel was showing errors on my dashboard. Audi Burma stated that they could find no evidence of this, even after a I showed them a video of the issue. Nor did they inform me to be careful as this affects my abs, which put my life in danger. On the evening that I collected my car from Audi which they had for a week, I notice a loud knocking noise on my front suspension. I took the car to Audi as no longer trusted that Audi branch they found my steering arms were damaged, required replacement. I was informed by that they were so warm I could have had a serious accident had I continued to drive. So this car was release by the dealership and no any quality check done is beyond me so this is the third time Audi has put my life as risk.I have proof that my car was at the dealership 40 times in four years yet there are only 8 job cards created, no explain has been offered for this nor after at least 30 requests to have the original job cards, nothing has been forth coming. During this period I had informed the dealership of excessive high oil usage starting in early 2014. They ran test (so they told me) but refused to show me the results and said there was no issue. I took my car to a different dealership, they ran the same tests and found that indeed my car was using an excess amount of oil and recommend that my engine be rebuilt as per Audi technical papers. This test was done 4 weeks prior to my maintenance plan running out. Now the dealership refuses to rebuild my car and has delayed the whole process till after my maintenance has expired. When I query this, they say "Sorry your car is out of maintenance plan" and I must pay for the repair.Audi customer care in south Africa has been informed of all these issue and have all the recordings of the conversations, yet they will not do anything to assist me. I was promised a meeting with the regional after sales manager. He contacted the branch and then refused to meet with me. So clearly if a customer complains they simply ban you from the premises and then hope you will go away. I have this in an office letter from Audi customer services. I have never in my life ever heard of this happening to anyone. Currently I still have a broken gearbox which was first reported to Audi in 2013 and excessive oil usage problems. Therefore, I ask that someone with authority get involved as the customer service department refuses to supply me with management contact details and messages left for customer service manager go unreturned.

Peter of South Africa, Other
consumeraffairs.com


My 3 1/2 year old A8 was just out of warranty when it developed a serious problem. Took 4 weeks to identify problem and cost e2,350 to remedy....after a lot of haggling dealer contributed e1000 towards bill and Audi Ireland had absolutely zero interest in their customers! Needless to say my last Audi!

John of Other, Other
consumeraffairs.com


Originally I had purchased my vehicle at Biener Audi. I purchased an S3 2017 Model. "Brand New" this vehicle came with approx. 70 miles on it. I found out that they transported it from Audi of Smithtown. I, then proceeded to take it to this location. One of my issues was the hood & the windshield. The hood is cracked (from a pebble most likely states a professional who I had examine it; "they touched it up & didn't allow it to dry long enough so it came off".) Audi of Smithtown has no reglect of this happening. Another issue is inside of my vehicle, the main console buttons are sticky-like. After going back and forth with Audi of Smithtown, they agreed to "take it off and look if it's warranty or not. They will take it off as a courtesy". They state sticky substance is inside. They won't do anything for me. They ordered the part for me but are claiming I have to come out of MY pocket for $970 because they don't deem this as a warranty issue. Are you kidding me? This vehicle came in such horrible condition! My first Audi. To be exact my issues consisted of: Scratched up interior panels. Damaged hood/windshield from transportation. Abnormal creased seats "from getting in and out from test drives". My fiancé & I clearly knew that this vehicle had been sitting on a lot for a LONG time. It was so dirty after they finished "detailing" it. Back bumper deep scratches. Console buttons sticking, rough. Scratched up alternator ("cosmetic"). Front bumper full of dings (black spots). Dings on headlights/scratched up.I'm VERY unhappy and UNSATISFIED with BOTH Audi of Smithtown and Biener Audi. This was the WORST experience I've ever had. I've opened up a case with "Audi of America" (corporate) and they've stated case has been escalated as high as possible. They won't do anything for me "it's up to the dealership to make it right". Please save yourself a headache. Dishonest dealerships terrible customer satisfaction. Biener's part: Some people involved were: Patrick ** (sales person). Service Manager (Stephen **). Sales Manager (Andrew). Audi of Smithtown. Service Advisor: Jessica **. Service Manager: Joseph **.

Vin of Deer Park, NY
consumeraffairs.com


Evidently this problem is well known now and we are looking at an engine replacement as a result of a failed timing chain tensioner and the jumping of the chain. The class action lawsuit and settlement only entitled claims if made prior to Jan 25, 2019, which makes no sense given the issue continues to plaque owners of these vehicles. The treatment of this issue represents gross negligence by Audi. Why, in the case of the excessive oil consumption issue, will they pay $4k to execute a stage 2 overhaul of the engine and at the same time, with regard to catastrophic engine failure, not to the same next right thing?? This is really funny - we had the issue with the oil consumption fixed in the present failed engine. I wonder if we'll have the same issue with a new (used) engine with an updated tensioner and new chain?

Steve of Boxborough, MA
consumeraffairs.com


The Audi e-tron is an UNBELIEVABLE vehicle!! I would pay 300K for this vehicle. It's a high-end vehicle and is more than the typical SUV, but it is only twice the price, which means if one is willing to sacrifice a little for it, or work a second job, it can be purchased by an "average" family. Work a second job, and you can afford this vehicle. Yes, you need to work hard to have GREAT cars, but it is worth it, trust me!! :)

John of Renton, WA
consumeraffairs.com

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