Volkswagen Passat maintenance service

Volkswagen Passat maintenance service
Volkswagen Passat maintenance service

Volkswagen AG, known internationally as the Volkswagen Group, is a German multinational automotive manufacturing corporation headquartered in Wolfsburg, Lower Saxony, Germany.

Fighting for attention in a fiercely competitive segment, the Passat is more often an also-ran than the leader of the pack. It’s not the most efficient family sedan, nor the most affordable, nor the quickest, but the Passat delivers a spacious, comfortable cabin and driving dynamics that several better-selling competitors can’t match. Go easy on the options, and it can offer an incredible value, too, with a base model that’s nicely equipped and priced for attainability. It’s a sophisticated alternative to the usual suspects.

Are you looking for some Volkswagen Passat maintenance service? When you need a quality Auto Mechanic FAST, you can trust an Auto Helpers Expert to provide you with professional, friendly, and quality service.

Whether you are interested in a new or used Volkswagen Passat vehicle, require expert service, or simply want a vehicle checkup, we are ready to serve you. We will help you when you are looking for some Volkswagen Passat maintenance service.

Why use us?

  • Are you looking for some Volkswagen Passat maintenance service.
  • On time for scheduled appointments
  • Thorough in our work and show craftsmanship every time
  • Honest
  • Respectful to you and your vehicle
  • Competitively priced

Give us a chance and use our Volkswagen Passat repair services. Call us today for help when you are looking for some Volkswagen Passat maintenance service.

An auto mechanic performs repairs and diagnostic tests on vehicles such as cars, vans and small trucks. Some will perform maintenance on heavy vehicles, while others specialize in off-road vehicles or parts such as engines, tires and brakes.


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Product Reviews:


We purchased a new VW Tiguan late last year from Flow VW. This has been a very disappointing experience. The car was delivered dirty and has had 2 recalls that took 6 months to fix. One was interior lights and the other was a washer fluid issue. Both are now fixed but while all of this is going on we find out at 19K miles we have to replace tires due to cupping. We only found this out after they rotated the tires. It was so bad that you could feel it in the brakes and it sounded like a wheel bearing was out. I was told by a manager to call VW as this was the only way to get attention to this problem. I was also told this was probably a issues from the factory. In my call to VW they stated that they don’t make the tires and therefore can’t warranty them. Pretty sad I was pretty sure the car has a VW emblem on it and not the tire brand. I’m a big Toyota / Lexus guy so this was a big risk I took buying a VW. If you're considering buying a VW do your homework in researching I sure wished I would have.

Matt of Advance, NC
consumeraffairs.com


I had a MAP sensor replaced after the engine light came on. It came back on again after a month. Today driving and less than a 1/2 mile from home a warning came on and read low oil pressure engine off, but it never did go off. I pulled up a few recalls Friday before I left work, one being the MAP sensor and creaking of the suspension (I heard it a few times but thought maybe it was just cold) and worn, cracked CV boots. I contacted the dealer and currently waiting for a appointment to address the recalls. You can find most recalls on the Chiltons Library.

Dominick of Lexington Park, MD
consumeraffairs.com


I bought my used 2009 Tiguan with 30,000 miles on it. At 46,000 miles the engine light came on. At the same time, my gas cap, stopped "clicking" when I tightened it. The local VW dealer says it is a water pump problem which they quoted as an $1100 repair. I replaced the gas cap, the engine light comes on and goes off for weeks at a time. Do I believe the dealership mechanics or go elsewhere?

Donna of Dayton, OH
consumeraffairs.com


I have a new 2018 Golf GTI, I was surprised to find there is no cover for the battery, the terminals are both exposed. I asked the dealer if this was correct and they did not know, I called VW customer care and they said they don't know what they put on the cars, they are not able to answer technical questions, and I should ask the dealer. I said I had done so without satisfaction and was told to ring around dealers until I found someone who did know! I am surprised to find the two battery terminals exposed on a vehicle that is so complex, this is a potential shock and fire hazard. This is my 10th VW and I do not recall seeing the terminals totally exposed before.

Stuart of Boca Raton, FL
consumeraffairs.com


08/10/2019 Volkswagen and Audi Poor REVIEWS, 2 Volkswagen products experiences at early miles, 57,000 to 62.494 2012 Audi A4 and 2014 Volkswagen GTI, known problems by Volkswagen. I had a 2012 Audi A4 with engine light that would come on after 56,000 miles. I brought it in to 3 dealerships in Louisiana. They would tell me they didn’t understand because diagnostics says car is running smoothly. I told them, "That’s fine if it’s running smoothly, but selling a car with an engine light is a loss for me, because who wants to buy a car with an engine light." They all said, "It must be something intermittent." Lafayette, LA, Baton Rouge, LA, New Orleans, LA. I finally brought it to a dealership in Orlando Florida. I told them to impress me. Audi was good for a next car by fixing my issue. They said, "Give us a few days to work on." I did. They charged $989. It was good for 2 months and light back on. Sold that vehicle. The problem was an intermittent overproduction of fuel that no one could fix for good.2014 Volkswagen GTI, guess what, light came on on this one at same mileage, 57,000 to 62,494. I read up on the engine light regarding P2015 code, which is an intake manifold problem, that Volkswagen recognized as a problem, but instead of recalling, they decided to extend warranty to 120,000 miles, but only as a lottery picking of VIN numbers, so if your VIN wasn’t on list, and you had the same problem, you had to pay for this poor quality intake manifold problem. They would clean if only cleaning, $1200. If it involved the worse case, it took changing manifold, of which that would be, needless to say, much more, mind you at 60,000 miles this expensive cost. So yeah, look forward to this much expenses at this early in the life of the vehicle.So one thing is knowing Volkswagen recognized the problem, but treated fix as only some would qualify for extended warranty, and if you experience problem and your VIN wasn’t on list you have to pay. You call Volkswagen Headquarters or customer care, because if there is a problem, and manufacturer is willing to work with you and understand extenuating circumstances, explaining you had two of their products, and they make things good and go the distance, then that’s good, because all you want is a fix/corrective action; however, when you speak to dealership and report to headquarters, and all they want to quote to you is that it’s out of their hands, that your car’s VIN # is not lucky enough to be on the list (lottery/pot luck), ... so you’re stuck with a young car with enormous expenses, after the expensive purchase was not long ago.Yes, bad vehicles of Volkswagen, 2012 Audi A4, and 2014 Volkswagen GTI, both at range of 56,000 to 62,494 miles, you are left up the creek without a paddle and large loss of money. One never was fixed and had to sell at lesser amount because of engine light no one could do anything about. The other is just extreme expense for cleaning or replacement of intake manifold that company recognizes problems, but handles whether warranty is extended or not based on whether your car’s VIN was included, like on a lottery. Thank you. Dwayne **.

Dwayne of Youngsville, LA
consumeraffairs.com


I bought this Wolfsburg edition with 50k on it as a CPO. It now has 69k on it and it's been back and forth to the dealer for repairs twice. Car just dies when running. They've replaced all 4 valves, now the car won't turn over and I was told it needs an engine replacement. I would love to back out of this vehicle and warranty. Is this feasible? I've owned it for 10 months. Please advise.

Mike of Dartmouth, MA
consumeraffairs.com


2019 Passat R-Line Remote Start Doesn’t Work. Upgraded in February to a 2019 simply because of some special features especially the remote start. Well the remote start quit working the next day after I brought the car home. I reported it to the Dealership & Service Department & VW Customer Care & to no avail... No one has done absolutely nothing!! They say there’s an update or they’re working on to fix the issue. It’s going on 6 months after purchase & I have not heard anything from anyone. This is the first time after several Volkswagen vehicles that I ever had to return a car because something doesn’t work & have gotten nothing but the runaround. Very disappointed in VW & will probably will not be a returning customer.

Edith of Portageville, MO
consumeraffairs.com


Kateryna of Northfield, IL on Nov. 19, 2014. In reference to a review about Tiguan VW. I had the exact same chain of events including the sudden stopping of the engine, false lights, the computer fixing by the dealership. But my Tiguan 09 @52,000k stopped completely (engine) in a very cold/snow winter morning with our then 6-month old baby in the car. The car had to be towed!! The car was still under warranty 52,000 & less than 5 yrs. yet the dealer and VW refused to fix the car. We made payment To VW the car isn't working for 18 months. So we lost around $30k and we have no car! We have a second car it's a Jetta 2011. We are experiencing similar issues and we feel absolutely frustrated dealing with VW. We are wasting too much time, energy and most of all money on VW. The worst experience ever twice!!

Sally of Lorton, VA
consumeraffairs.com


My Clock Spring 2011 Tiguan broke about 6 months ago, I put the repair on hold, my mileage was about 109K, I have receipt from my mechanic for the 120$ I paid him to figure out what was wrong. VW has issued an extended warranty on this to 120K (IMO should be a recall), I moved so I did not receive the notice until 120,300 miles. Even with proof that it broke before and so close to the 'warranty date' they will not honor... Seriously it's the 5th VW I have owned, with all of their issues you would think they would be trying to build customer base, not alienating. This is just not right.

ALIZA of Occidental, CA
consumeraffairs.com


Sometime in March, 2019 I decided to bring my car in for evaluation - there was some strange rattling noise coming from the front left area around the wheel. I called the numbers listed on Island VW website and I couldn't get a hold of anyone because the line would either ring and then disconnect or go to straight to a busy line. I tried the chat on their website, but no one responded because I am guessing I was doing this at 830am. Then I called the sales number a few times and by some chance someone answered in sales and that person was the one who scheduled my appt, not the service dept. I brought my car in, I left it over the weekend for inspection, and on Sat I was called (Jimmy) and told the left axel (?) was worn off and that it needed to be replaced.I picked up my car a few days later and the next day I heard the same noise. I thought I was imagining things so I waited until my partner drove the car and said that the issue is indeed still there. I drove for another three days just to make sure we are not going to call and complain for no reason. Once established that the issue is there, I called the dealership. Same problem again. The line rings and disconnects. OR it goes to a busy signal right away. I waited another day or so and attempted again. Same issue again. I tried the chat and demanded that someone calls me. Jimmy called and I explained my problem. I said I would like to bring my car in again because the issue hasn't been resolved.I asked that they provide me with a loaner this time as my work demands me to travel from one clinic in the morning to another in the middle of the day. He said they didn't have any loaners. Then I asked them to cover for a rental that I would rent in order to get to work. He said that wouldn't work either. So I had to accommodate my schedule, wait until a weekend that I don't work to bring the car in. He agreed. At this point, while speaking with him, the phone disconnected twice!! So when he told me, "Call us next week when you know when you'll be able to bring the car" I explained that calling their dealership is close to impossible, as evidenced by the dropped calls.He gave me his cell phone number and said to contact him there. And I did. Left a vm, waited several days and when no one called me, I decided to call Volkswagen America Customer Service, on 4/30 or 5/1. I spoke with a lady Renee who tried contacting the dealer herself. She ran into the same issue, the lines weren't working. So she said she would continue to call and get back to me. On 5/1 she left a vm on my cellphone, stating that she was still not able to get a hold of them but that she would be able to schedule me an appt on the website. However, at this point I had missed the weekend I was off and I needed them to provide me with a car to get to work. She said she wouldn't be able to do that online.The next day, she called me and said her manager was able to get a hold of someone in the dealership who explained that they don't have loaner cars at that time and when one becomes available they would call me. Guess what? That call never came. At this point, I decided to call my bank and file a dispute. I have three VW at home and I will never, EVER, buy another one. I am selling them all and will be buying something else. Which is a bummer because I never had an issue with any of my cars. I bought them in Seattle, Carter VW, had the best experience with them. Everyone else related to VW was a disastrous experience.

Jana of Seattle, WA
consumeraffairs.com

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