Volkswagen Passat repairs

Volkswagen Passat repairs
Volkswagen Passat repairs

Volkswagen AG, known internationally as the Volkswagen Group, is a German multinational automotive manufacturing corporation headquartered in Wolfsburg, Lower Saxony, Germany.

While the Passat goes up against the Honda Accord and the Toyota Camry, it feels larger than those two family sedans, particularly from the extra-spacious rear seat. Unfortunately, it also drives like a larger car, with uninspired handling and mediocre acceleration. Refreshed styling for 2020 gives the staid Passat a visual freshening but compared with its rivals it's still the grown-up of the group.

Are you looking for some Volkswagen Passat repairs? Get end to end Auto Mechanic services from a simple repair or something more complex. Our Auto Mechanics are able to do a professional job in a quick and cost effective manor.

The Auto Helpers Mechanics have years of automotive know how, they offer the best in automotive service. Our expert mechanics have repaired numerous Volkswagen Passat vehicles for all types of clients. We pride ourselves on being able to provide our clients with top rated professional service. We will help you when you are looking for some Volkswagen Passat repairs.

Why use us?

  • Are you looking for some Volkswagen Passat repairs.
  • On time for scheduled appointments
  • Thorough in our work and show craftsmanship every time
  • Honest
  • Respectful to you and your vehicle
  • Competitively priced

Give us a chance and use our Volkswagen Passat repair services. Call us today for help when you are looking for some Volkswagen Passat repairs.

An auto mechanic performs repairs and diagnostic tests on vehicles such as cars, vans and small trucks. Some will perform maintenance on heavy vehicles, while others specialize in off-road vehicles or parts such as engines, tires and brakes.



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Product Reviews:



Purchased low mileage 2011 Volkswagen CC. (39,000) Engine kept stalling, driven 100 yards and dies, several times over. Finally died on highway completely, and with no power steering, I rolled out of the mountains of Colorado. Rolled into 1st exit. Fuel pump control was replaced. Ran fine but now red power steering light on dash and no power steering. Into the dealer! Was told computer needs TSB update. (Reprogram the computer) $429.00 and two days! Got it home, next morning same thing, no power steering and the red power steering warning light on. Which means no power steering! When you try to turn a VW with electromechanical steering there is no comparison to anything save for the fact that your heart is in your throat and it is frighteningly hard.Back to the Dealer. Was told needs a new battery. Got a call after the new battery and was told it also needs a new Rack and pinion assembly. Total this time? $2300.00! The dealer in this case (O’Meara) helped immensely by warranting the Rack. I investigated this problem on the internet of course only to find that quite a few VW C.C. owners went through the same thing! Went through VW and a district manager and was told "OUT OF WARRANTY! Period! My wife and I truly regret buying a VW. Now we drive it and think "what’s next"!

Gary of Arvada, CO
consumeraffairs.com



I've purchased 2 VW's, financed through VW credit. The first car was financed, the second car was a lease. At the end of the lease, after never being late with a payment for 5 years and 2 cars, I called them to refinance and purchase the leased car. They ran my credit and offered me the highest interest rate of 16 percent. My credit isn’t bad. It’s in the low 700's and I’ve never been late with a payment. I don’t get it. I went to Suntrust and purchased a new Chevy for 5.9 percent interest. VW, never again!

Kerry of Naples, FL
consumeraffairs.com



This is a 2015 GTI. It is the second GTI I have owned. It is spirited, economical, and well made. I have had no problems with it. It's practical, yet fun to drive.

Dave of Decatur, IL
consumeraffairs.com



I am fairly new to the VW family, but have been a loyal member up until now. I have a 2014 Passat SE TSi with only 57K miles on it. It is in pristine condition (my son has a 2008 Jetta SE as his first car). I am extremely unhappy about a "design flaw" that has occurred; something that VW knows exists and has existed for some time. The fuel door stopped opening (and there is no manual override or cable in the trunk to open it). The actuator had gotten out of sync with the car's locking system. Running on fumes, I took that car to Kotter's VW in Escondido, CA. Kotter's is a certified VW specialist that has been in the same location for more than 35 years. They are first rate and highly respected. After looking at my car and doing so research, including speaking to VW, the master mechanic informed me of the design flaw to which there is no real fix (just temporary ones). So that I could get gas and use the fuel door without fear of it happening again, he disabled the lock to the door. Now I can open and close manually, but cannot lock it.This is not the ideal solution and is not how the car was designed, but I do not want to get stranded. The fuel door is part of the fuel system as a vital component of the car. It should not fail at 57K miles and should be covered until at least 60K. Unfortunately, this is very common, and if you look online, many others have battled it.He was able to re-sync the fuel door lock with the car's door locks, but after testing it, the fuel door locked up again after about 10 times. I contacted VW and was told they could likely assist with the repair but that I would need to pay a dealer to diagnose first. This is not acceptable. I paid a reputable mechanic $100 to diagnose and provide temporary resolution. I am not going to pay a dealer again to learn the same thing. I want it fixed right. My point to the customer service person was that it does not matter what the diagnosis says; the fuel system needs to be accessible! Regardless of what it is, whether it is the actuator itself or something in the car's locking system, it needs to be resolved as soon as possible.I would like an appointment set up at Kearny Mesa VW in San Diego, John ** is the service manager. Please assist me in getting this fixed so I can again be a confident VW owner. If it is the actuator, the part is about $35-50, and the labor is likely an hour (open up truck liner and swap out). I have never had something like this happen with our Honda or Toyota vehicles, and never in a car so new. I would rather have to get a different brand than get stuck without the ability to refuel. Thank you very much for your timely assistance.

Troy of Escondido, CA
consumeraffairs.com



I feel we were treated unfairly by the VW Claims process. Our dealer was Moffitt Volkswagen in Bossier City, Louisiana, they were super. I don't think the 72000 (we bought the owner's car with around 5400 miles on it) on our 2014 Passat TDI vehicle was in excess, after all we purchased it to drive not sit in the driveway. The 66000 plus miles we put on should have been a testament to the reliability of the vehicle. Diesel engines are made to roll not sit. I think we should have been awarded the amount $1115.56 instead of $651.00. We will NEVER EVER purchase another Volkswagen because of the shoddy way we were treated. VW Claims Service should have contacted us when submitted our claim. Instead it stayed on someone's desk collecting dust when a simple email would have taken care of the missing paperwork. The communications with the Claims Service is deplorable. Customer Services obviously does not exist in your company.

Sandra of Leesville, LA
consumeraffairs.com



The Customer service at this location is the worst I've ever experience at any dealership. I've own the car I purchased from them for 7 years now and every time I take it in for servicing I have to wait hours before they complete the simplest thing, i.e. oil change, state inspection. I will never purchase another vehicle from this place or any Volkswagen dealerships based on the service I've have received.

Sandra of Chesapeake, VA
consumeraffairs.com



We bought a 2020 Tiguan six months ago. This car likes to stop itself in the middle of the street for no apparent reason. If you read more reviews online, you will find it’s a common problem. VW reviewed the case for 2 months only to let us know they weren’t going to do anything about it. Terrible customer service and seems to have no concern about driver safety. Would give 0 stars if I could.

Nick of Camarillo, CA
consumeraffairs.com



I purchased my 2014 Volkswagen CC in September of 2014. I was so excited to join the VW family. I leased this vehicle to get my feet wet and determine if I would be a lifelong VW customer. Well, in 2016 while driving down one of Houston's busiest freeways my car stalled and I was just barely able to pull to the side of the road. I had to have my vehicle towed to the dealership where they kept it for 4 days. They replaced multiple parts, it seemed fine. The very next morning I got up and the car wouldn't start. I had to have it sent back to VW in which they discovered an issue with the fuel pump module. After replacing this part, I drove it back home and the next day it wouldn't start again, maybe the third time is a charm. I had it towed back to VW and they replaced the battery. Less than a year later with my son in the car, the vehicle died again. Luckily I wasn't struck by another vehicle. I had it towed to the nearest VW service center in which they told me it was the fuel module again, but it was out of warranty and I would have to go through VW cares to see about getting it replaced or I would be responsible for an 1,800 repair bill. Well, after going back and forth with them they agreed to replace the part. Can you imagine how unsettling and scary it is to drive a vehicle that has such a huge safety issue and recall with no permanent fix. Well, this weekend I was driving down the freeway and the vehicle stopped again, I was blessed enough to pull to safety. My 10 year old son was in the back seat praying we wouldn't get hit. I had the vehicle towed to VW Saturday night at 8pm, so I was without a vehicle for the entire Easter weekend and couldn't get my son to his obligations. Monday morning I received a call from service advises, my brake fluid was green, the control arm bushings were cracked/dry rot and I needed an alignment totaling 1,000+ in expenses. The service rep stated this was just the beginning, but there was also several transmission codes and the diagnostic would be 135 to see exactly what's wrong with the vehicle. I told her to go ahead that was at 9am, it's now 6:30 pm and I have yet to hear anything. I called around 3:00 pm to be told the clutch was out and they were trying to get me a quote for a transmission and to expect my service rep to call before end of day. Well, I am truly disappointed in the service, maintenance and overall Volkswagen CC. I will list all parts I've had replaced on the vehicle and estimated repair costs since I've had the vehicle. Ribbed belt. Tensioner. Valve. Separator. Mounting. Bearing. Turbo valve and crankcase breather leaking oil. Washer. Fuel unit. Control un. Battery. Battery disposal fee. I have not added the additional services that I've had in the past 6 months.

Kesha of Grand Prairie, TX
consumeraffairs.com



One year ago I decided to buy a used VW. People often said, "Very expensive to repair," but I heard they drive well, so took a shot. Not only are they expensive to repair but when dealing with VW customer service over what should have been a simple warranty issue, I can wholeheartedly say that I would NEVER in my right mind recommend this car manufacturer to any of my friends or family. It took VW nearly two months (and several callbacks) to come to the conclusion that they weren't covering this issue, too. Ridiculous. Anyway, there's my public rant. Buy a used VW at your own risk and don't trust them to back their own warranties.

Jarvis of Kemble, ON
consumeraffairs.com



Don't buy a Volkswagen. I made the mistake. And I'm here to prevent you from doing the same thing. Here's the deal. Volkswagen is a dishonest company. Dieselgate proved that. Some of the company's former executives are now in prison. They're literally convicted criminals. But the issue is beyond Dieselgate. Volkswagens tend to feature some really nice German engineering with some fatal flaws that make the cost of ownership rise astronomically. Volkswagen Group of America takes no responsibility for any of this and instead only responds when it faces a class action lawsuit. I purchased a Volkswagen CC in 2010. It was an amazing, graceful vehicle for the first four years. And then became -- and remains -- like a star athlete who got injured early in his career, turning into a shell of what he once was. My Volkswagen CC is the Penny Hardaway of cars.First there was the carbon buildup issue with the intake manifold. Long story short, the intake manifold has a design flaw. It results in the buildup of carbon deposits. This is a common issue with VW and Audi direct injection engines. VW will lie to you about why it happens, blaming the type of gas you use. Cleanup costs $500-$800 to clean. Two VW dealerships lied to me about aspects of the issue, telling me two different stories. VW Group of America refused to pay for the cleaning. Ultimately, I had to get it cleaned by a non-dealer specialist. And now my turbo is failing, putting the longevity of the engine at risk. VW Group of America refuses to cover the replacement of the turbo, though the dealer technician said he's seen a lot of turbos fail.I've had a host of other problems with this car. Leaks, replacements of shocks and struts, multiple battery failures, and frequent flat tires. There's a class action lawsuit alleging that the suspension of the car has a design flaw, causing premature tire wear. That's happened with me. I've had to buy a total of 12 additional new tires for this car. I've had to replace the battery three times. I've had to get the intake manifold cleaned. Now I have to get the turbo replaced.I have a spreadsheet detailing my maintenance and repair costs, toiling in roughly $10,000 over eight years. There are other repairs various dealers have recommended that I did not get done or chose cheaper alternatives. Altogether, they would have totaled more than $6000 more. Every dealer comes with their own set of $2000 recommended repairs.Anyway, there's a clear pattern: these problems I've experienced are mainly based on VW design flaws. The fuel pump issue (for which there's a recall) causes the battery to drain. The suspension design flaw (for which there's a class action lawsuit) causes the tires to wear quickly. The direct injection engine causes carbon buildup on the intake manifold. And my guess is there's some fatal flaw with the turbos. VW is a company that only responds to these issues when facing legal action. That's why their execs are in jail. Don't make the mistake I made. Don't buy a Volkswagen. They continue to deceive after Dieselgate and should be out of business. Unethical people.

Rick of Roslyn Heights, NY
consumeraffairs.com


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