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Ram Automobile Model 2025 Ram ProMaster
2025 Ram ProMaster
The 2025 Ram ProMaster continues to serve as Ram’s capable, full-size commercial van designed for businesses and tradespeople. It offers exceptional interior space, a front-wheel-drive layout for confident handling, and multiple roof and body configurations to fit a wide range of commercial needs. The 2025 model keeps the same basic platform but adds improved technology, refined driver aids, and better integration of connectivity features.
Under the hood, the ProMaster is powered by a 3.6-liter Pentastar V6 engine paired with a nine-speed automatic transmission, delivering smooth power and reliability. The front-wheel-drive configuration helps maintain a low floor height, making it easier to load and unload cargo compared to rear-wheel-drive vans. Payload and towing capacities remain competitive for its class, capable of handling up to roughly 4,000 pounds of payload depending on configuration.
The van’s versatility continues to be one of its strongest points. Buyers can choose from various body lengths and roof heights, from the low-roof cargo van suited for city driving to the high-roof and extended wheelbase models ideal for large deliveries and mobile workshops. The cargo area is designed with flat walls and a nearly vertical interior, optimizing usable space and making it easy to upfit with shelves, racks, or partitions.
Inside the cabin, the 2025 ProMaster adopts a more modern and tech-forward look. The dash layout is simple but functional, with improved ergonomics and new digital features. A large touchscreen infotainment system powered by the latest Uconnect software offers wireless Apple CarPlay and Android Auto, voice recognition, and navigation options. USB-C ports, available wireless charging, and ample storage spaces make it easy for drivers to stay connected and organized throughout the workday.
Safety has become a bigger focus in the ProMaster lineup. Standard driver-assistance technologies include forward collision warning, automatic emergency braking, lane departure warning, and blind-spot monitoring. Optional systems like adaptive cruise control and a 360-degree camera enhance situational awareness, especially in busy urban settings.
The ProMaster also introduces more electric and hybrid technology options within the Ram commercial vehicle ecosystem. Although the fully electric ProMaster EV variant is marketed separately, the standard gasoline version benefits from improved electrical architecture to support future powertrain advancements and fleet connectivity tools.
Driving comfort has been refined too. Ram’s engineers improved sound insulation and suspension tuning, leading to less cabin noise and a smoother ride even when the van is fully loaded. The front seats provide better lumbar support and wider adjustment ranges, which helps reduce driver fatigue during long delivery routes.
Businesses appreciate the ProMaster’s durability and low cost of ownership. Routine maintenance is straightforward thanks to easily accessible components and proven mechanical reliability. Ram’s commercial support network provides specialized service programs tailored to fleets, ensuring minimal downtime.
Customization remains a core appeal. Ram offers factory upfit options for trades such as plumbing, electrical work, delivery services, and camper van conversions. Fleet managers can also order telematics systems that track vehicle performance, route efficiency, and driver behavior.
In terms of design, the exterior of the 2025 ProMaster retains its upright, functional stance but features subtle refinements such as updated headlights, a new grille pattern, and modernized taillights. These updates bring it in line with Ram’s broader design language while maintaining the van’s focus on practicality.
Overall, the 2025 Ram ProMaster remains one of the most capable, flexible, and reliable commercial vans on the market. With improved interior technology, expanded safety systems, and configurations for virtually any professional need, it continues to be a go-to choice for businesses that demand performance and practicality in a modern, connected work vehicle.
Manufacturer: Ram
MODEL: 2025 Ram ProMaster
MSRP: $64680.00 USD
Related Error Code Pages:
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Ram Automobile Model 2025 Ram ProMaster
The only good part of my $53000 MSRP 2014 Longhorn is the look, everything else is crap. First warranty transmission replaced at 50000 miles. Second transmission replacement at 98000. Yep I was so lucky. First shift issues in 4WD about 25k in. Flywheel cracked at 110k. Hand (foot) brake issues at 111k. Console light started blinking at 50k. Remote start died at 80k. Backup camera works on and off since 60k. Fuel gauge which is inside the fuel pump was replaced at 90k. Now Remote door lock does not open doors Everytime. (Key and battery are fine.) I have been hoping that each repair is the last, however stuff just keeps breaking. Total junk.
I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.
This truck is one of my favorite vehicles. I had zero problems with it and the Hemi engine is awesome. My only complaint was that it got pretty bad gas mileage, and this during 2007 and 2008 when gas was 4 something a gallon in Texas. Great truck, fair to good interior, low payload capacity, but towed a trailer well. Nice sounding and fast.
FYI beware gas pedal stuck lighting bolt light show on dash. Only unstoppable after slam and held brake and tire kept grabbing threw in park and shut off engine and then ok to drive again could have been a disaster. 2014 dodge 1500 ram.
This 2015 Ram makes the third new Ram for me. That being said the third was not the charm. My first was a 2006 Ram 2500 which was a good truck. A lot of recalls but all in all good truck traded with 50,000 miles. Second one was a 2011 3500 mega cab. Dual climate control was out when I drove it off the lot. 10 to 12 mpg which was bad. Third brake light and sun roof leaked, dash rattled 24/7 and 4wd would not work half the time. Really disappointed in that truck traded with 19,000 miles. So I bought my third truck which is the 2015 ram 2500. This truck is so weak Id rather pull with a 1500 and the transmission slips for the first 1/8 mile in morning. Truck now has 9000 miles. So in my opinion Im done with Ram trucks. As soon as I can trade this truck its gone. Take this review how you like. This is just my experience with Ram trucks.
2014 Ram Ecodiesel MPG - Went in for software updates. They also changed the catalytic converter and a sensor that were not listed in the computer as a update. Since this I cannot get over 22 mpg to 23 mpg and before I use to get 28 to 31 mpg. Wasnt VW playing with software to increase MPG???
A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.
On 07/07/14 I bought a 09 Ram truck from Island Chrysler in Pawleys Island SC. It only had 37233 miles on it. It came with a 90-day power train warranty. On the FIRST day I informed the dealership about an engine issue. I took the truck back for service the next business day. They checked it out and said it was fine. It only got worse. The engine loses power and smoke pours out the tailpipe. I took it back on 08/20/14 again no resolution. To date it has happened 15 times. I have put 3000 miles on it and it has used over 2 quarts of oil every 1000 miles. I have changed the oil twice. I called Chrysler and they have given me the runaround. I am disabled and can not afford to fix this. HELP.
I purchased my 2015 Dodge Ram Eco Diesel from a custom build on Dodge website. To date my truck has been in the service shop in excess of over a 100 days. In fact it had to be towed on Thursday due to another problem. Dodge or should I say Chrysler Canada has been zero help. Getting a case manager from Dodge is a complete waste of time. Do NOT buy a Dodge. I rely on my trucks for work as I am in construction - the most unreliable vehicle ever - the service departments are equally terrible especially Harris Dodge. Always multiple visits and they never seem to fix the problems. I am by no means exaggerating by anything other than a Dodge!!!
I just purchased my 5th Dodge Truck 2012 2500 Super Duty Crew Cab, had leather installed in by dealer and console was very hard to open. So I was told they will order a new cover and install it. I also told them for the second time that my automatic transmission is banging when I go from park to reverse and drive, was told that they put it on the computer and it was a stabilizer bar that needed some grease. They were closing but trans problem is still banging. What is my next move? I do not want to give the name of the dealer because they are all nice to me when I drop my truck off and go out of the way to help you. I just want my truck with problem switched out or correct the problem.
Since there are many complaints, heres a positive review: Bought a 2014 Ram 1500 Laramie Longhorn 4x4 Hemi truck new in December 2014 with every available option including air suspension. Everything has worked as it should since day 1, and now, almost 2 years later, I have 35,000 miles on it. The 8-speed tranny is smooth as silk and the hemi performs flawlessly. I tow a 3500-lb boat occasionally and have had no issues. I wasnt sure if Id like the Ram Box option, but there is so much storage for tools, trailer hitches, etc. that I love it. Sometimes when I pick up fast food to take home, I put it in the Ram Box where it stays warm and keeps the inside of the truck smelling new longer. My previous truck was a 2003 Dodge 2500 SLT 2WD, Cummins w/6-spd manual that I put 225,000 miles on, and other than regular maintenance, I changed the water pump twice, and the radiator once. Got 22 mpg city, 27 mpg hwy.
I have had my 2012 Dodge Ram 1500 Hemi for 6 months now. The first problem is Sirius radio does not work all the time. It cuts off and on almost constantly. Second, and most troubling, is the transmission is not shifting properly from over drive (6th) down to any other setting. It takes about 5 to 10 seconds to respond, and while in cruise, it will delay downshifting while climbing an incline for as long as it takes to drop 5 to 7 miles per hour before it reacts. The other problem is first thing in the morning, the transmission will not go into reverse. You start the truck and drop it into reverse, and it just sits there. Put it back into park and wait about 1 to 3 minutes, and it goes into reverse but backs up so slowly that you would swear it was freezing outside.Next, the rear view mirror doesnt dim at night. Next, there is no road hazard warranty on the tires direct from Goodyear or the dealer, but they dont tell you that. Next, the truck was advertised to get 20 highway and 14 in town. My GMC truck got 21 on the highway, and this thing gets at best 13.8 MPG. I was told that the mileage should improve. I now have 38K on the truck, and fuel mileage has dropped to 9.2 MPG.Now to the best part. I have had this truck in my dealers face at least 1 week a month or more every month for the past 6 months (since purchased new), and the line Im being fed is that there is nothing wrong with my truck. Since it has not set a code, the dealer (and per Dodge) cannot change a part or spend their money correcting anything that isnt or doesnt break.I make my living with my truck. Im losing money every mile I drive with the fuel expenses. A friend of mine is getting 22 MPG with his truck (a new 2012 also). Any one with a 2012 Ram that is experiencing the fuel mileage problems I have seen, please contact me. I need 500 owners with verifiable fuel mileage concerns to start a class action suit against Dodge. I spent many years building and restoring cars, and Im tired of dealing with stupidity from these glorified parts changers (now called technicians, not mechanics) who cant find their ass without a code.
Purchased my first Ram April 2013 because of the gas mileage. I own a business and opted for cars in the past because I drive about 45,000 miles a year. I now have 83,000 trouble free miles on it. The gas mileage is as advertised and the 3.6 six is powerful enough since I do not tow. My dealership is exceptional, Reagle Dodge in Banger. The fit and finish is excellent and up to import standards. I never had to return to the dealer for driving issues. Only problem I had was with the connect that was replaced. Reading other reviews the dealer you buy from is important.
Dash is cracked beyond repair which poses a hazard for cut fingers and also if I were in an accident piece of plastic dash would impale me.
2005 Dodge Ram 2500 Laramie 4x4.5.9 Cummins, AT - I bought my 2005 in 2005 with 44,000 miles on it from a dealer In Victorville Ca. The first owner bought, sold trailers out of state and used the heck out of this towing for 11 months. It was in good shape so, I own it now. Price reflected the high miles. It has just over 108,000 on it now. I tow a 10,000 toy hauler with it, some times up high in the mountains. Not towing Hwy 18.6mpg at 65mph/16.5 at 75mph. Towing 14.5 at 65mph. Do not drive 75mph with that trailer. 1800 RPM is sweet spot for torque to fuel mileage. The brakes and BF Goodrich tires were replaced at 44,000 mile purchase date. I just put my first tires on it at 108,000. Brakes in front are almost ready to be replaced as well as the upper and lower ball joints (Darn heavy Cummins). I have serviced the engine every 3,000 miles. Serviced cooling system and gear boxes at 90,000 miles. Automatic trans at 75,000 miles. I run Lucas fuel additive to help out with the occasional bad diesel I seem to get. I have been very happy with this purchase. No interior or exterior problems. This truck is not as fast or powerful as the new ones, but God bless it. It will do anything I need. I had a 2001 with the Cummins w/ 5 spd manual. I loved that truck. Before that a 1997 with the V-10. My friend is still driving it with I do not know how many miles on it. Just saying: I have had either good luck or been blessed. I am going to purchase a 2005 Rumble Bee tomorrow. Yellow and Hemi YeeHaw. Got to have something sporty for a change. No, the above rated truck is not for sale.
My truck has had issues with shifting since the day I bought it. The salesman told me it just needs to be broken in. I have 40,000 miles and now they have to put a new transmission in and they are starting out with only replacing a solenoid. Meanwhile I have no car. I research this now and see several complaints on transmissions and engines. Not happy with this vehicle at all.
Since we got the Ram Dodge 2007 1500 pickup in 2008 from the dealership, the 4 wheel drive truck will all of a sudden die when I hit some bumps on our dirt road where we live (I am not 4 wheeling either, I have kids in the car). This happens randomly. We have taken it in now for 3 times. First time, they said they saw that it happened on the computer. However, the second and third time, they said they didn’t see it and that it was because my key chain was too heavy. Since 2008, it has died while driving on my dirt road at least 8 times. I just pray it never does it on a bumpy road, on the freeway or highway. Does anyone else have this problem? I don’t take it to the dealership anymore because they say it is because of my keys. Well, I changed it so now it is light so it can’t be that.
1999 5.9 turbodiesel manual transmission - Typical problems with almost all plastic parts in the interior passenger window control broke off the plastic door mount for window and door lock fell back into the door panel. The plastic rear window lock broke. The sunglass holder broke. The plastic safety brake release separated by cracking. The whole dashboard shatters as its very fragile. The front dashboard bezel molding cracks and came loose. The compartment in front of the manual ** stick broke away from dash. The plastic door for the glove compartment broke and the switch mount for the glove box like also broke leaving the bulb on till it burnt out the light. Clearcoat delaminates from paint on the roof first then the fenders. Mechanically very sound engine replaced crank position monitor 2x and starter and water pump at 160K. Both headlights tend to haze over. The drivers side headlight took in water starting last year.
Dodge Ram 2500 Diesel is a great truck. No problems. 2015 Ram Cummins. All option heated seats, steering nav, I have used truck to run my farm. I would buy another. Ave 18-19 mph not towing.
On Valentines Day, 2018, I heard my Ram 3500 diesel attempting to start. It was unoccupied and there was no key in the truck. I went outside, the trucks horn was blaring, the lights were on, the doors locked themselves and there was smoke coming from under the hood. I unlocked the doors manually, opened the hood and used a fire extinguisher to quell the smoke. I then disconnected both batteries and had it towed to a dealership. It is now March 5th, 19 days since the incident. The truck is still being repaired and the estimate, so far, is $4,600. I had to leave my spring training job, lost my payment to an r.v. park and spent 3 days in a motel at $267. This is not an isolated incident. Many Total Integrated Power Modules have failed on Dodge vehicles. Mine is not the only one that has had the exact symptoms. Ram is ignoring the issue and denies any culpability.
Ram 3500 2010 exhaust permanent defect. Problem: Oil change light at 500 miles. Action taken by dealer. Ignore the message keep using it. Research results: Carbon particles in oil; thus lugging the filter. Problem: Check engine light. Action taken: Reset computer. Findings: maintenance staff could not correct design problems. Not trained. Problem: engine stalls; thus causing loss of power steering, power brakes and potential catastrophic accident under load conditions. Action taken: Reset Computer. The corresponding agencies should force Chrysler to buy back such trucks and compensate for the loss in market value. Nissan had to buy back the mini vans that had a problem with fire in the engine compartment.
Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out
Dodge Ram 1500 2014 6cyl 4x4 purchased new. I had two problems with this truck. 1. Cruse control didnt work all the time. 2. Driver side electric window and door lock controller had to be replaced. These were the only problems I had. The transmission started acting up. Not shifting smoothly and lagging. This started after 80,000 accumulated miles. On the positive side this truck was a joy to drive. Easy to handle. Tracked straight and true in all weather conditions. Comfortable cabin that was quiet with an excellent stock stereo sound system. The electronics were easy to use, especially the blue tooth phone system. I drove this truck for a total of 5 years.
Bought an 05 Ram 1500 Daytona new in 05. Spent months in shop trying to fix pulling issues and loud pop in front suspension after being just weeks old. Final fixed. Now in 2015 I have had 4 sets of sway bar end links installed, new ball joints, control arm parts, tie rod ends, etc. THE TRUCK HAS ONLY 47,000 miles, the entire front suspension was shot at 38,000 miles. This is a 2-wheel drive, never wrecked, well-cared for California truck. Dodge claims no recalls of problem on this model or year. Dodge seems to play dumb on issues that have been present since purchase. Now for the 2015 (wife insisted on another Dodge) this is a very expensive fully loaded 4x4. All the bells and whistles (her truck) bought on a Friday. On Sunday noticed a 3x1 section of paint on door edge peeling. Returned to dealer and was told I had damaged the paint. Spent months working with Dodge corp. trying to get fixed. Finally after being told they would not fix because they deemed it damage not defect I ended up paying $1,100 to have repaired at an auto body shop who took pics, wrote statement that its a defect, sent all to Dodge and was denied again. DODGE WARRANTY IS A JOKE. We will never buy a Chrysler product again.
Purchased 2019 RAM 3500 DRW Limited HD High Output Cummins with Aisin Transmission in April 2019 - one of the first deliveries of said truck. In August 2019 (approx 16k miles) Left Front Speed Sensor was replaced as it was throwing error messages - FCW system unavailable, service immediately; 4wd Temporarily unavailable, service immediately; Electronic Stabilization Control unavailable, service required; Trailer brake system service required; ABS service required.2 weeks later, same error messages, and ABS module was replaced. 2 weeks later, same error messages, dealership cleared codes and could not replicate. Went on 1600+ mile road trip. Returned home, 13 days after last visit to dealership, same error messages. As of today, dealership says cannot replicate - currently truck is on day 7 at dealership for 4th visit. Chrysler says maybe software update needed. ANYONE out there with challenges on 2019 RAM HDs? IMO, this is unacceptable. I just want it fixed.
Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!
I was sold a new Dodge Ram 1500. I was told on contract that towing package from factory would be installed. It didnt have a brake controller, or hitch receiver was installed by some other place. Since then, I have problems with the radio & brake controller. I was told it might cause problems with the computer and have had it in service 2 times. I want this taken care off or they replace the truck.
I traded my 16 F150 for a 19 Ram 1500 and I didnt look back. The Ram ride is smooth, the acceleration is quick, but not jerky. The 8 speed transmission is a little indecisive when its shifting, but it doesnt make the truck ride any different. I did have an issue with my Google maps showing me in Colorado, but after an update everything is working fine.
On December 31, 2012, I purchased a 2013 Dodge Dart at the Dodge Dealership in Marlow Heights, MD. Two months after having the vehicle, I began to have electrical problems where the left turn signal would not work. I took it to the dealership three times and they could not get it to work so I was offered to purchase a new Dodge Dart in May of 2013, and the Dodge dealership paid off the first vehicle. Well, it has been a little over a year and I have begun to have problems and I am afraid to even drive the vehicle now for safety reasons. In June of 2014, my vehicle would not start. I had to get a jump and from that time, I needed a jump every time I started the vehicle. I took it to the dealership and they worked on the vehicle for about a week. In mid-July of 2014, I took my car on a road trip and while out of state, my car would not start again and this is after I was told I received a brand new battery. I was afraid that I would not make it home and had to get a jump from a stranger while out of town just to make it home. Now, every time I want to head out, I am afraid that my car will not start and I just dont feel safe. I can be out in the evening and not be able to make it home; I should not feel this way having a one-year old vehicle. A few days later, the entire car reset on its own as well, all the radio stations that were pre-set were set back to factory as well as the clock; I am sure this is not normal. I took the vehicle to the dealership and they worked on it for four days and said they could not find anything wrong with my vehicle and sent me home with another problem: a damaged vehicle frame, bent rocker panel and the paint is now chipping. I have spoken with the customer service multiple times about many of these issues and I dont think they are listening. I work full-time so I cannot drive back and forth to the dealership; I cannot afford to continue to take off or be tardy for work. Today, August 4, 2014, I took the vehicle into the service center at the dealership because I have the day off. They refused to work on my vehicle without charging me stating that I could have ran over a pot-hole, I explained theres no pot-hole that I know of that I could have run over that will cause the frame of my car to point outwards.Overall, I am now stuck with a vehicle that I do not feel safe driving because I never know if it will start or when the next problem when arise and as a customer of Dodge, I do not feel respected as they damaged my vehicle and have not offered to even fix it even though they damaged it. I do not want another Dodge Dart as I feel unsafe and it should be re-called.
2013 Dodge Ram 1ton Dually with 50,000 miles blew out all transmission fluid while hauling my horses. Had it towed to dealership. Took 2 weeks to diagnose problem. Hello, lost power. No transmission fluid. Im no mechanic but even I know, its the TRANSMISSION! Under warranty but they only want to rebuild transmission not replace it. Another 2 weeks goes by, get it, put back together, not running right, still there! This is a truck used for business, nothing I can haul with for over a month!! UNACCEPTABLE! I have called everywhere I know to call! Can someone help? This is my 4th dodge and definitely my last dodge!
I own a 2006 Dodge Ram 5.9l, I bought it new. 2yrs ago the truck wouldnt start. Took it to the dealer and was told the fuel was contaminated and the entire fuel system needed to be replaced. It wasnt under warranty due to the reasoning and they filed against my insurance for the $13,000.00 of repairs. Now 2 more years have gone by since then and we now have the same issue, again. This time $13,000.00 out of my pocket. After looking into it and researching...Bosch told Dodge the injectors and CP3 injection pump cannot handle trash in the fuel and that dodge needed to update their filter to a lower micron (2 micron filter), which they didnt and the consumers are out thousands of dollars. Im quite surprise there isnt a class action suit for this one yet.
Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with the truck except AC compressor which began overheating and would not cool. Had to the dealer several times before they finally replaced it. More recently in late August 2015 the Shift Cable broke. Had it towed to the dealer. After 4 or 5 days they checked and agreed it was broken. When asked when it would be repaired I was advised that the part was on back order (over 800) and would not be available until 14 November 2015. Very irritated I accepted the fact that I would not have my truck for a while. I check often for updates and recently told that it would be 9 December 2015 before part would be available.Irritated by the delays I contacted Dodge Customer Service and lodged my complaint. The customer service rep called four days later, apologetic, and advised that the part would not be available until late January 2016 or early February 2016. Dodge has a parts supplier problem since contractors provide them to Dodge. My complaint with this is bad suppliers and bad management. If in August there were already over 800 on back order what is the problem. This is obviously not an aftermarket part or they would be available.
Where do I start?! We purchased a 2007 Dodge Ram 1500 new off the lot, after trading in our Dodge mini-van purchased new in 2004. Financing was really easy through Chrysler Finance. This was the only positive thing in all of our experience with this truck. The first year, we had problems with the gas cap light coming on, then the engine light. We had regular maintenance because we needed to have a reliable truck for our outfitting business. Within the next year, one day, the truck wouldnt even start. We found out that the anti-theft sensor in the steering column wouldnt accept our key. Again, we needed a new sensor; this was one of many to follow. We had to replace the radiator several times, have it flushed because the heater wouldnt work. The air-conditioning hasnt worked for 3 years now. The computer has been eating up all our money, and the dealer refused to change it when it was still under warranty. A sensor for the windshield washer fluid has been on for 2 years; the engine light is still on and now after the truck is finally paid off, the anti-theft device needs to be replaced again. I forgot to mention that the rear end, after the first year, started slipping. I could go on but I think a person reading this gets the message. Yes, there are a lot of kilometers on this vehicle since 2007, but it has been a very stressful experience and journey. I am sorry to say but through all of the trouble with this Dodge Ram, we had to rely on a 1997 Ford F150. Never again will we buy a Dodge.
Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first one went through brake shoes every 7000 miles... Dodge would never admit there was a problem. My current Dodge Ram 3500 is a 2013 Laramie. I had 7 recalls on it. The last recall they dont even have a part for. I drive 80 miles round trip to have this taken care of. Thats money out of my pocket for their screw up... I will never buy another one.
Bought my Laramie in April 2014. Always was a Ford man - decided to try the Cummins. Bought brand new and wow this is the biggest letdown of my life. Since the second week of buying both front seats came apart at the fasteners and as of 8/21/14 I am waiting for the okay to replace them from Chrysler. The fourth week came around with a check engine light on so with broken seats that ripped my wifes dress I took it to the dealer. They said they cant figure out the code it produced so they just reset it. Two weeks later it was on again along with def service at dealer also tire pressure monitor system failed and the data radio has lost all presets and cuts in and out. Took to another dealer and they said theyre ordering parts and the radio had a recall. One month later came out from work to drive the two hour ride home from work - truck wont start, had to wait for tow truck. Now I am at a third dealership with my 68 thousand dollar truck chained down to a tow truck and I repeat the process of explaining the broken seats check engine light def service light tire monitoring needs service radio data system is still broke after the first recall etc. They call me a week later saying it is all fixed...I drove the two hours back making my wife miss work because they wont issue a truck to borrow while yours is getting fixed. Show up and nothing is fixed but they ordered all the parts. The truck starts though but still has broken seats def service by dealer tire pressure monitoring service are all still there. They ordered parts and will call. They told me it was a loose battery connection. I laughed cause that was my first thought as I checked it being I am a local 12 heavy equipment mechanic for the last 18 years and had my service truck right there. They lie cause I was fed up and got the Chrysler resolution team involved, the day I was stranded two hours away from home not returning to my house until 2am 11 hours after my truck wouldnt start and my wife got off work and picked me up. I have owned the truck 7 months and have been to the dealer 7 times - nothing has been fixed, just ordered with no call backs. After this month Im giving it back to the bank and will have a repossession all because Chrysler fiat ram cares nothing about customer service or their disgusting product. To all my union brothers, dont buy a ram or dodge - it will be a disaster you wont ever recover from. Stick with the Rord super duty or Chevrolet, they wont leave you and yours helplessly stranded lost and confused in the dark.
Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I dont pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they cant build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.
I bought the truck used from a Dodge dealership. Used it. Had 58,000 miles on it. I was shocked I got the loan so I planned on keeping the truck for a while. When it hit 102,000 miles (out of nowhere!) I lose the transfer case and the transmission (and I never abused the truck). Actually bought a new transfer case from dodge. Cost me $3,500 and cost me the same for the transmission I had rebuilt. 30,000 miles later the same thing happen to me. I lose both of them. To make a long story short I replaced 3 transmissions and 3 transfer cases.Got the same thing from dodge about transfer case out of warranty. I swear there was a defect in the truck when it was made, I took it to good people not on backyard mechanics. No one to this day could figure out why. I would of placed a suit against dodge for all the money I spent because trucks just dont do that. The truck was never wrecked either. Last winter I put a Jasper trany and Jasper transfer case in it. Had my truck maintained all the time. Last Nov. I had to change everything because it blew out dry shafts muffler pipes. It vibrating and no one can figure it out. WELL I am extremely happy to say I got another loan and I bought me a Ford F250 Super Duty. I will never buy a Dodge Ram ever again. They would have to give it to me for me drive it.
The track bar broke on my truck and I had lost steering. I managed to cross over two lanes of traffic to the emergency lane and crawl home at 25 miles per hour. When I called Dodge, the woman at the recall center said that they went by VIN numbers only and that my VIN number was not on the recall list. Therefore it could not have been the track bar that failed. As she continued, she said that they knew only 1500 trucks had the wrong smaller truck part and because my VIN was not on the list. It could not have been the track bar. I asked where do I go to get it fixed and submit proof of the track bar being the wrong size and she said its up to me to get it fixed and its not Dodges fault if the wrong size was installed. But they would appreciate me being a Dodge customer. I HATE DODGE! Every Dodge we ever had, the drivers door come off the hinges or they break leaving us to weld the door shut, suspensions go, engines go. Grrrrr, frustrating.
I bought new a 2008 2500 Dodge Ram work truck with the 6.7L Cummins engine. I pamper this truck. it is almost shameful how lightly I use this machine, but sometimes I need to tow small work trailers while the truck is loaded over short distances. It is a manual shift 6 speed. I now have 45,000 easy miles on it. I am now 1,000 miles into the second clutch on the truck, and (thanks to Crown Dodge in Ventura Ca. and some worn-out ball joints) I am $6,400 poorer! I was told then that 35,000 is all you can expect out of a Dodge clutch. The truck also only gets 12.3 MPG empty on the freeway!Why has this expensive work truck worn out so quickly after so light a work load and low miles? Why do my friends with similar trucks get 20 MPG? I guess I need to try and trade in this truck and buy something that will hold up. I dont think it will be a Ram. Perhaps, the unions could fix my problems!? This is shameful.
So I bought a 2013 Ram 1500 last Sept. Its been a year now and I have had nothing but problems. After only owning it a week, it had an air leak in the cab. Next the cruise didnt work properly. Took them 2 visits to the shop to get the leak fixed - cruise to this day still wont work properly. Then it had trouble starting - took it in. Now they tell me it needs new fuel injectors. Took them 4 months to finally get them installed. Only because I called and called! Then my sat. radio stopped working and a few days later my radio just keeps turning on and off!! Also randomly my wipers stopped working. The paint is cracked on 2 spots - whats next? I bought this because Im just starting out a new family and thought by getting new, I could count on no problems. What do I do next... Really want to get out of this truck and into something else!
I bought the truck in May of last year with only 18000 miles on it. I changed the oil as soon as I bought it (DelVac Mobil 1, 15-40wt syn). Abt 3000 miles later I got the change oil soon message. So I changed it. Another 3000 mile goes by and I got the same message again, but this time I called my local Dodge Ram dealer (Huntington Beach). They told me that the 7500 mile oil change interval is just an approximation. I also noticed that when I drained the oil (into a 5 gal bucket) I noticed the oil level was abt an inch and a half from the top. The dip stick is hard to see if the oil level is higher than it should be. So I took notice to that, so now after another 3000 miles I took an oil sample via Quinn Cat. and it came back with low oil viscosity with an 8.5% of fuel in the oil. Ive tried to get help via my local Dodge dealership and all I got was No engine light, then we cant do anything. I don’t feel that any of what Ive explained is normal. Is there anything you can do to help. Well I got my truck back from Dodge and they told me that 8.5% fuel dilution is? Normal? I cant believe that. They also said that they did a comprehensive injector test. The only thing that I saw in the paperwork that they gave me was that the tech pulled the valve cover and looked at the injectors and stated he didnt see any leaks. Also the tech smelled in the engine, and it didnt smell of fuel. That, is as far as I can see is their BIG test. Anyway, my VIN is **. My oil change intervals are May 25, 2013, 18700 miles (That’s when I bought the truck), Aug 24, 2013, 22176 miles, Nov 17, 2013, 26659 miles (This is when I pulled over 4 1/2 gallons of oil/fuel mix out of the engine), Jan 21, 2014, 29732 miles (This is when I took the oil sample). Changed oil Mar 24, 2014, 32980 (Oil Sample 9% rule in oil), April 27, 2014 (Oil sample no results yet). Now, Im not the smartest cookie on the planet, but if I get 8.5% & 9% of fuel in the oil at only 3073 mile between oil changes, something is wrong (In my Opinion). Thanks for your time. VIN: **, Mileage: 35281, Servicing Dealer: Huntington Beach Dodge.
2013 Dodge Ram 3500 - I have called for the past month about my truck. I use my truck for business but has not been able to work because the truck keep breaking down & now its needing a part that they cant get.. I am not making money and wouldnt have purchased the truck for a recreational vehicle. Im tired of calling people and getting no answer. I want out of this truck but do not want to jeopardize my credit that Ive worked so hard to obtain.. What can or who can I talk to to get out of this bad truck...
I have a 2012 Ram 2500 mega cab Laramie Diesel, having multiple problems with the shaking in rear end and knocking in motor when first started. Taken to dealer after dealer, cant be fixed. Chrysler tells me they would have a tech come out. NOT!!!!!! Tell me have to take to another dealer to get a second opinion. Still cant fix and it has 58000 miles on it. Junk!!!!!!
Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. Took it to the dealer, was told for the amount of $9,000 I needed to replace the engine. Apparently Chrysler released a service bulletins with this very problem Im here. I have been a loyal Dodge owner for 30 years but to be left out here hanging on here and basically told too bad your $50,000 truck is a piece of junk is disappointing at best. I will never buy a Dodge product ever again.
The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.
My Ram stopped in the middle of road 3 times now. First time I took it to the dealer they replaced a cable. Second time they replaced the mpc because the water went in it. It has been raining but I cant even take it to a car wash. And now the third, the engine cut off. The dealer is telling me its the alternator and its not covered under warranty because it was muddy. The cost is approx $2000. Let me just say that when I bought the Ram for work, it was to be able to travel in a construction site. Even they advertise it going in mud, mountains etc. I am very disappointed of this truck. Seems that I wont be able to take to work anymore and leave it in the parking at home since it wont survive mud. Never going to buy a Dodge truck ever again. The 60,000$ truck is not made for construction people.
I purchased a new 2015 Dodge Ram 1500 Crew Cab as I needed a bigger cabin for the family. I traded in my 2010 Dodge Ram 1500 Quad Cab (which also had this issue and I purchased new). With the truck only being only 5 months old from delivery and with it only having a few over 6,000 miles I noticed that the back seat area of the truck was soaked and water logged. After inspection I realized that the truck was leaking water into the cabin from the outside along with evidence of rusting in the area along with other metal parts inside the cabin of the truck not adjacent to that area.I reported it to Ram customer service in Twitter as well as to the dealer. Their response was to bring the vehicle back next Monday when the water leak guy would be there... (This was a Wednesday.) I was also told that this was only a minor inconvenience and not a big deal as well as I was advised to turn the heater on in the vehicle and let it run under the sun. On Friday I decided I was not going to wait until Friday and I brought the truck to the dealer. The service agent essentially told me they would do a clean up, let it dry, fix the leak and get it back to me in no time! I did not accept this and I escalated to Ram customer service and was took that they would be replacing the headliner, the backseat, the carpet, underlining and all rusted parts!I received my truck today (25 days after it was dropped off at the dealer) and the dealer told me the back window had been re-sealed as this was leaky, the third tail light had been rescaled as this was also leaky, that a new seat had been installed, a new headliner has been installed, the carpeting had been replaced and all rusted parts had been replaced. They said they inspected it and it looked good! They also delivered the truck to me filthy as it could be (outside) - spider webs and grime everywhere.I arrived home and inspected the vehicle closer, the back seat was not replaced (although they said so and the paperwork they gave says so, there is wear and tear on the truck from the car seat latches which were there before I brought the truck in and there is still rust on the frame of the seat). There is rust in many places in the truck (caused by evaporation and condensation taking place inside the truck since the truck left the manufacturing line). So I cannot trust that anything else they have said and have formally communicated on paper is true... I have continuously asked Ram customer service to repurchase or replace the vehicle because it is compromised. I bought a defective vehicle for the second time. I have been deceived and lied to and I am still stuck in a truck which was damaged and defective at the time of purchase unbeknownst to me.
I purchased a new 2015 RAM 3500 Dually with the 30,000 lb tow package for my business. The dealer convinced me to buy the factory extended warranty for $4,500. It was supposed to be a 4 year, unlimited Mile warranty. Between the time I purchased the truck and October 2016, I had already 3 warranty claims covered in the truck. Then in December of 2016, after av$900 tow bill, an authorized dealer informed me that my truck had a hole in the piston and cylinder wall #5 was scarred up so bad that the engine was junk. That it would be $23,840 to get my truck on the road.A Chrysler inspector came out and not only denied my warranty claim, but voided the warranty saying they had already paid out a lot of money on my truck and that they would not pay out anymore. That because I used my truck for commercial use my claim was being denied. I bought a work truck and used it for work. I battled with them and got nowhere. Then the dealer battled with them and told me yesterday that they were 90% sure that Chrysler would pay out one last time and fix my truck. Then today, the dealer said that Chrysler would not help me at all, case closed, that they will fight me in court if I get a lawyer. The manager of the dealership said he had never seen Chrysler treat somebody like this in his 18 years there.
The 2019 Ram 1500 is an excellent truck. The updates compared to the 2018 make a huge difference. I have owned lots of cars and trucks before but this one is the best I have driven. The comfort, the tech features, the ride all excellent.
My 2012 Ram 1500 SLT is only used less than six months of every year and I have had two years yet the rear differential seal keeps going. Its been replaced twice and is leaking again in under six months since the last replacement. I requested they check that and the exhaust manifold last time it went in for repairs, and instead of doing so they suggested I buy a new truck, and when I refused their offer they continued to try to push me into it with numerous follow up calls. Needless to say they didnt even check why the seal keeps going just told me it was worn out and theres nothing that causes that, then told me the rattling noise was because I needed an oil change which had been done a month prior. Told them if thats what it was to do the oil change. After paying for another oil change and bringing my truck home I am still having the same issues, what do I do?
I had an accident in my 2014 3500 Ram Dually. When getting an estimate they found the truck had been damaged previously & repaired. My truck is brand new. I went to Bluebonnet and asked why it wasnt disclosed to me since it was over $500 worth of damage & wanted compensation for selling me a damaged truck. They denied responsibility.
I have had the DEF pump replaced twice & an injector replaced once on my 2015 Ram 1500 and the problem is back again. Getting the message that it will not restart in 30 miles if I don’t take it to the dealer and have the DEF system fixed. Absolutely ridiculous. RAM needs to have a recall on their DEF system & fix it.
I own a 2016 Dodge Ram 2500. I was having transmission problems as a result of a recall on solenoid. I had it replaced 4 times. The first three times I was still under 100k miles. I had transmission rebuilt $3700. Service engine light came on again. Brought it to dealer where they replaced solenoid again. Dealer said truck needs new transmission and cost would be $7900. I asked Dodge for assistance covering parts since it was a result of recall. 2015 truck had 100k warranty and 2016 only 60k which is obviously not long enough. Dodge would not offer any assistance at all. The truck engine is not built to last long.
I have told others about the key sticks in the switch. Also I had the truck towed to the dealer in Salisbury, MD. The tow company got the wrecker in my neighbors yard and she charged me $400 to have the yard fixed. Then on top of that, they did not take my truck where it was supposed to go (to the dealership). Not only am I upset with the tow company, but with Chrysler. If this problem is not fixed, I am taking the the truck back to the dealer. I am going to leave it and get a Chevy truck. I expect this be taken care of and give back the money I have already spent. I will not go back to Dodge Chrysler.
We installed both a front and rear bumper replacement on a 2016 Dodge Ram. During the process we removed the sensors in the factory bumpers and reinstalled them in the aftermarket bumpers. The sensors failed to come back on so we sent it to the Dodge dealership for re-calibration. They discovered that six of the sensors had failed. The total bill will be just under $1000. How is it that these sensors are so sensitive that they cannot stand such a simple process as removal and re-installation? If these sensors are really this sensitive, they must be a faulty design and should be recalled.
I received a recall notice on my 2005 Dodge Ram 1500 for a seal that was defective. If it was repaired they said they would pay for the repair. I supplied them with all the receipts of the repairs. The total was almost $2,400. The representative calls me and tells me they are not going to pay the claim since the credit card used was not the name of the vehicle owner. It was my father-in-laws card since I did not have the money at the time to pay for the repair. So Dodge agreed it was defective but uses some lame loophole that since it wasnt on MY credit card, they would not pay. I suggested they just pay the cardholder then. Of course they denied that as well. So basically they admit they were liable for the repair but found a way out of paying for it.
I happen to recommend Dodge trucks. Yes they have a power steering problem based on the tires being too big for the system installed. I own an 03 ram 4x4. In 04 I had steering problems, I bought a custom rack and pinion for 300 bucks, new greasable ball joints (the originals go dry and hard on steering) and the tallest narrow tires I could find. Along with a 35 dollar steering pump from jegs 4x4 so in total about 500 bucks. Its now 2014 and my Ram is still proving why I have nothing but Dodge trucks for the last 20 years. Every truck has it habitual problems (Chevy trans), Ford rear ends blown, Toyota body and frame rusting early. But if you own a truck and your dealer cant fix it, you need a new dealer!!
2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck however, it is undriveable due to the extremely poor seat design. The contour of the seat design hurts the legs and hips and was not thought out whatsoever, which destroys what would be a great truck. It is important to design a seat correctly to make your product driveable, what a complete disappointment and it is unfathomable how this could possibly pass testing. Ram needs to step up and rectify this issue immediately.
I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.
Two hours after purchase of a 2015 Ram 1500 ecodiesel the back window failed to operate. I had to give my new truck back for service to work on it overnight. Now, Im at 1700 miles, currently sitting in the service department waiting room with another issue. On my way to work this morning a check engine light came on with a message service DEF see dealer. I am fuming mad and feel like Ive purchased a 50,000 dollar lemon.
We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three different dealers to try and find the source of diesel exhaust coming into the cab through the air ducts especially when the heater is on because the air does not recycle. It makes our entire family sick. We are being poisoned by diesel exhaust. Ram claims that no one else has this problem which is obviously a lie. It sounds like Thaddeus of S. Atoms River, NJ has the same problem. We also drove the identical vehicle on the lot and it had the same smell. This is a serious health issue and Ram needs to address it immediately before someone who doesnt have the same sensitivity to smells dies of diesel exhaust poisoning. Look it up on the internet. It is serious. It can cause chest pains up to two days later. Immediate issues include headache, nausea, throat and eye irritation. Please call Dodge Ram and complain if you have a similar problem. Dont let your dealer blow you off. This is serious.
I have a 2007 Dodge Ram 1500 4x4 that I bought brand new. Since I have had the truck, several components have failed-- transmission wiring, emission control system, wheel bearings, tail light wiring, control module, powering steering pump, transfer case and now the ignition.This was my first brand new truck to own and it turns out to be a lemon that Dodge does not care about or will do anything about. I have talked to several individuals through Dodge and they all seem not to care. I also have talked to many other people who own Dodge trucks and they told me that they will never own another Dodge product. This company has a long road ahead of it if some kind of action is not taken. And youre welcome Dodge for the taxpayers bailing you out.
For some reason my 2015 Dodge Ram 1500 express 8 speed transmission will stay in a high gear at around 30mph and always runs around 1000 rpms. It makes itself sputter and jump gears a lot. Has anyone else have this problem? The dealership told me that all the 15 models do this but shouldnt affect the truck at all. What do you think?
We have a Ram 3500 and we love it! We have gone over 300,000 miles in 3 years towing RVs all over the United States and Canada. It has been strong, comfortable, durable along with a great towing package and the price was right. My favorite feature is the 2 person dual control on the AC/heater temperature and the dual seat temperature control. But they could do away with oil changes and make tires that do not have to be replaced. Other than that, it has been very trustworthy and never caused us any problem except for routine maintenance.
The area made on the truck for attaching the running boards tore apart and running board on driver side released from truck. The truck performance retailer who installed it said this is the 2nd one he has seen...
On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dealership at 100 Alexandria Pike, in Ft. Thomas, KY in response to not one but two recall announcements. After the dealership repaired the turn signal malfunction, I received a call telling me the lug nuts bloated and not easily coming off. I was then informed it would cost me $159.60 for new lug nuts and replacing. In view of the fact, I was there in response to a Chrysler recall to replace a hub bearing which required removing the wheels. It amazes me the dealer doesnt have a lug wrench to remove the original lug nuts. I discussed this with the service manager to see if this was an unusual occasion. The response was a yes. At that point, I began to suspect this is one of those dealer scam occurrences. I called the Chrysler Dodge Ram Case Management Group in Detroit. After playing telephone tag with a Leslee for week to finally get her to understand which Jeff Wyler dealership in KY and OH I had dealt with, she was very unsure of the next steps. I asked to speak to a manager. I talked to a man who was totally unfamiliar with the case and immediately took the corporate position that the lug nuts are out of warranty. I found that apprehensible. If Chrysler cant make a lug nut that lasts longer than one year, Im not surprised the American auto industry is in big trouble. A very discourteous woman got on the line and echoed the same thing. Just so you know, I currently own two Chrysler products. I also leased a Chrysler 300C about 4 years ago. In net, I have owned three Chrysler products in the past 4 years and was in fact looking at Jeep SUVs at that dealer for my wife. In conclusion, I am very angry about being ripped off by a dealer who doesnt own a usable lug wrench. Even more so, Im angry at a company like Chrysler that is so shortsighted you are willing to lose significant future business rather than correct what I believe is a very poor customer service decision. Unless I receive a full refund of $159.60, I will soon divest myself from the Dodge Stratus and the Ram 1500.
2006 dodge dually 3500 megacab. I bought new..had all the required book maintenance done. The six years I had it I spent $9000 in repairs. Everything from a 700 exhaust system to ball joints to tie rods..Universal joints...the last straw was a bad fuel ejector and bad computer control module. They said 4000 to fix..I would have went for a ford but they had my truck on the racks. I traded for a 2012 Laramie 3500 dually megacab. .12 miles a gallon..my other truck 5.9 got 22 to 23 mpg. Just seen a recall for the front end...thinking about trading for a ford before the headache begins. By the way my 06 only had 113000 when I traded it.
I have a 2014 Dodge 1500 Ecodiesel. I have had the injectors rebuilt, the inner cooler replaced. Now they say the turbo boost is bad, the exhaust system had to be cleaned. I only have 50,000 miles on it. Chrysler says they are working with the dealership to resolve the problem. I have had my truck for about 8 days in April. Its in the shop now with no idea when it will be done.
Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No one seems to be able to help or have any knowledge of this problem.
In late June my vehicle was in a car accident. The vehicle went in to our local Auto Nation Collision Center for repair in Winter Garden, Fl. Unfortunately they have not been able to complete my repair due to the extreme back order on the part. I own a 2007 Dodge Ram Laramie and the clockspring has been on back order since at least July. Chrysler has only been able to give me a release date they acquired from my repair shop. I called them to submit a complaint and their method of verifying the information was calling my repair shop. I felt that by calling the direct manufacturer Mopar Chrysler they would provide me with a solution. Instead they cannot confirm when parts are going to be available since there are so many request ahead of me, 186 to be exact. They further explained there could be a wait for over 18 months. Until then I have no vehicle, and it is my burden to carry because there was a repair needed where a part is not available. I asked for rental car options and they declined any type of remediation. I understand that we are responsible for repairs as a consumer, but when there is not even an option to complete a repair what am I left to do? Its been 6 months, and now I am definitely out of patience. I am extremely disappointed in Chrysler Ram at this time. I have been a loyal customer with 4 vehicles purchased from the brand in the past 10 years. Not what I expected from a national US automotive company.
2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles leaking oil. Never heard of this in my life. Cheap steel.
I purchased a used ram 3500 for use on my farm and to pull my camper and haul my sxs back in Feb 2016 with 44,000 miles on it. In July 2016 took a trip to Florida and the check engine light came on. Took in when I returned home they reprogrammed the pcm. hence turned off the light. At the end of July 300 miles later I went to Tenn. The light came on again on my return home. 30 miles from home the traction control 4 wheel drive and anti lock brake lights came on. So I scheduled an appointment for the following Friday. Dropped it off at 8 am the 5th of Aug. They have put 4 or 5 parts on it all have had to be ordered.They still have the truck 3 going on 4 weeks later and the part they say it now needs is on national back order until the 6th of Sept. I have tried to get my money back as its holding me up on things I need to do. The dealer says no and Chrysler complaint dept has done nothing but follow up with the dealer occasionally calling me... saying that it doesnt qualify for a buyback. How do you sell vehicles you can keep parts for and how long is too long to have to wait? My patience are done... MY SUGGESTION IS DO NOT BUY A RAM PRODUCT CAUSE THEY DO NOT BACK THEM. Since I work with the public and go above and beyond to keep my customers satisfied, I believe this is very poor customer service.
I have this car Dodge Dart SXT 2014 new and I have problems with idle, transmission shifting bad, front suspension noise and steering noise in cold temperature. I take my car to the dealer more than 3 times and they do nothing to fix the problems of my car. I am tired of the excuses of Dodge dealers. I want this problem fix.
Dodge is now my favorite over all the rest. It always started and ran good and I never had any problems with it. I liked the style and the fact that it was a diesel. I liked that it had a full back seat that my dogs could fit in comfortably. I liked the electric windows and seats and the rear window defrost was nice because my dogs tended to fog it up. I chose it because I liked the way it looked but I liked it so much that Ill get another one if I get a chance. It was very reliable and was the best truck I ever owned. I loved my truck. It was perfect to me.
I was driving home on December 8, 2016 when I noticed smoke coming from the passenger side under the dash. Within seconds flames came through the fabric under the dash and hit the floor. I pulled over as fast and safely as possible. I grabbed what I could and got out. I went to the passenger side and attempted to put out the flames but I failed. I called 911 and within minutes the FD arrived on scene.I contacted Chrysler about the fire and they hired an investigator. He contacted me and I explained what I saw. 3 weeks later I got a letter in the mail saying it is not a manufacture defect. The thing that got me from the letter was We are sure you will appreciate, fire of this nature can and do occur for a number of reasons not associated with the manufacturing process. Then tell me how does a 2015 truck catch fire inside the cab while driving at 65 mph? Im not a smoker and the truck was all stock. I would not recommend anyone buy anything from Chrysler. They do not stand by their products.
This is my second Ram and it will be the last. I needed a good reliable truck since I travel for a living in it. So I purchased a brand 2014 Ram 1500 crew cab in June 2014. I have put 15k mile on it and love the room and performance of my truck. However, the 8 speed transmission has issues and was in shop for a day. Note: It took 3 weeks for the dealer to get the parts. Im not sure if it’s been fixed since I only got to drive it for about 3 weeks and then it had a major oil leak. I took it to my dealer on Dec. 19th and today is Jan. 3rd and I still do not have my truck. The dealership told me it would be 3 weeks, which is stupid! So, I contacted Dodge and they cannot give me a reason other than they are trying to locate a part. I was referred to a case manager whom hasnt returned any of my 4 calls. Also, I was given the part mgr. number at corp. office. Once again, No return phone calls. I like my truck but, I will not deal with this lack of service from Dodge Ram Trucks. My dealer has been great to deal with but this new V-6 has issue with the oil filter housing and the 8 speed transmission does too. I thought I was buying the truck of the year. But I made a big mistake. Buyer Beware. I wouldnt recommend anyone purchase this truck unless you are looking for trouble.
My 2015 Dodge Ram problems that I am having with it. The headlights come on by themselves. Ill go down the road at night and they will shut off by themselves. Theres gas in the oil. We have taken it to the shop 7 times and with the truck will not duplicate anything. Very dissatisfied with the truck. Nice-looking truck but very dissatisfied how it operates on the brakes, have failed 7x, mufflers got a hole in it already. Duplicated gas in the oil - unsafe. The road smell burnt wiring in the cab. Heater doesnt work properly on safely road. Smell burnt wiring in the cab and the heater dont work really properly. Way too many problems with this truck.
Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if October 15, 2019. We hit a deer head on at about 90kph. The impact caused the truck excelled to high RPMS and took the brakes out and the knob gear shift Would not function. Heading down to a bridge under construction One lane. We knew we had to hit the ditch in pitch dark or be dead. Because of our speed we only caught the corner of the approach we spotted then a ditch. Miraculously we came out of it with just a fractured vertebrae. THIS TRUCK HAS SERIOUS DEFECTS BUT NO ONE WANTS TO OWN UP TO IT. Insurance company would like to fix truck and send us on our merry way. Transport Canada wants an investigation but now I’m told they took it to our nearest dealer and the mechanic deleted some codes that are important for the black box to be analyzed. I will never drive another Dodge. This was the scariest experience any driver could ever have. But we have lived to tell the story. I can only imagine how many are dead and can’t tell the story.
I bought a 2010 Dodge Ram 2500 in 2010 basically because it looked decent enough and price was less than a Ford or even Chevy. I did this even though many people told me not to due to their experience with problems with owning the truck. Also was told the MPG was far lower than other similar trucks in same weight class. Needless to say I ignored this advice and went ahead and bought it. Now 40,000 miles later and 4 1/2 years I am regretting my purchase. Keep in mind too I am not even pulling a trailer and using it for around town driving. First year I noticed I was getting overall 9 MPG overall which in this day and age is a disgrace. Also the sheet metal is very thin on truck bed. They I guess saved a lot of money here but you will get dent if you lean into in with your clothes. Again no other truck that I have owned does this. Fast forward now to 2014 and the real horror of the lack of quality comes out. In the last two months my window switches and door lock controls on drivers door broke, the gauge that measures outdoor temperature stopped working and the Cup holder broke internally somehow (no outside damage whatsoever just a poorly made device). Well I brought it to Dodge and they see you coming and are trained to hit you hard when you come in the door. Those three little things cost well over 1000 to fix!! Dodge makes parts cheaply and then profits when you come in to fix them. These parts should never break and its criminal IMO when they do break that Dodge hits you so hard to fix them. Also a wire became broken or loose somehow around my license plate and the light wont work. Service tech gleefully calls and says it wont pass inspection without light and says it cost 300 to fix this since access is so hard. I complain. He listens surly just thinking about nothing but his commission or his pay. I took up snow plowing this year in 2015. I have plowed for 15 years with Ford trucks never a problem. That of course all changed here with two hrs into snow plowing with this truck. It became stuck in 4 low and never came out of it till endless attempts. Also I backed into a snowbank muffler clamps and all bent and broke. Again 15 years backing into snowbanks with Ford trucks this never happened. They are reinforced, placed correctly and strong. Not the case with my Dodge - cost I think 500 to fix.This Dodge 2500 is the worst truck have ever owned, its built like a car and they put their heavy duty badge on it for a reason - I have no idea. I will never buy a Dodge truck again nor will anyone in my family or more. I almost did forget when I went to shop for all this serviceman of course tells my transmission fluid and power steering fluid dirty and need to be changed all for another approx 700!! All marked up through the roof, high commissions for service manager? What do you think? I inform him that manual says change transmission fluid at 60k and only if pulling trailer. I am at 42k and no trailer lol. I pass on fluids and get rimmed pretty hard for all else.Really shifty this hole Dodge company.... Oh the line when I pulled up for service was twenty deep.. All SUV, Trucks and cars waiting to be fixed and all looked relatively new too. Big moneymaker for Dodge and Jeep, they build inferior cars and trucks of low quality and profit as us dumb folks parade in to get them fixed. Never again for me!!
Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service dept 10 separate times to fix my cruise control. With every visit I was greeted as an inconvenience each time until the second to last where Jay who I perceived to have been helpful until I went for the last time. He told me I was square and would not be charged for the repairs due to 99% of the problems being due to lazy mechanics. I was charged $500+ to have the repairs accomplished. Hindsight I shouldnt have given them a dime but I wanted to be done with this dealership as soon as possible. You will have better luck going anywhere but here. I personally have a biased against Dodge in general after this experience and will probably go to another brand.
The gas mileage could be better but the handling and ride is quite smooth. We have a 1500 Dodge Ram year is 2017 and its a 2 wheel drive yet goes most anywhere. Electrical for the windows works sometimes and sometimes does not. On occasion the transmission sounds like its banging into gear.
1997 Dodge truck paint peeling off in mass - Lousy Dodge/Chrysler paint. Beware spending big bucks on a Dodge Ram or Chrysler product. The paint has peeled off the hood, top of the cab and almost every horizontal surface. It is also creeping down the sides. It is like a time bomb. It started about 4 years ago, like a timer went off. My last Dodge truck for sure. $2,500.00 to repaint. They have to strip it. I have friends with other brands of trucks with more miles and as old. They still have their paint.
The Dodge brake controller, when not working, does not indicated that it is not working. Hence one is left without brakes when pulling a trailer. This is a serious failure. When the Dodge dealer is asked to remove the integrated brake controller from the vehicle computer system all you get is cant. This of course is BS and is clearly stated on all the Dodge forums as being possible. So why should it be impossible to get a dealer to fix your truck?? Lack of caring is how I put it and hence why Dodge gets the lowest ratings.
2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It showed a problem with the tire sensors. I called the dealer to make appointment asap and since then it has been in 3 times for the same problem this time now they have had it for seven days and still nothing! I do believe the dealer is trying but Chrysler is not interested or really not into customer service. The only answer I get is Chrysler engineering is working on it (BS). This is the first Dodge I have ever owned and will most likely be the last. I have always bought Ford Trucks but all my friends had Dodges and talked very highly of them so thought I would try - bad mistake. Call me if you want more details.
We have a 2004 Dodge 2500 in EXCELLENT condition. Driver side bed has rusted out over the rear wheel. Two separate body shops have refused to repair the rust citing bad metal or primer for that specific year. Recommendation is to replace the entire skin, cost approximate $2000 not including labor and paint. Any help??
Door locks malfunction. Checked out, repaired, now a month later... same problem - module bad. Also tire pressure wont read on one tire intermittently. Dealer said thats a different module. Now getting radio problems and message to contact dealer as phone inoperable. Every time have to go to dealer to check then return to repair when part available. Now saw parts back ordered. Very disappointed.
2012 ram 1500 crew cab - Fantastic truck. I have owned F-150, Silverado, Tundra, Tacoma and GMC. Amazing gas mileage for a big truck, 17-18 around town and 22-24 hwy. Zero problems, 40,000 miles on original tires, great highway cruiser on long trips. Great stereo. Good in snow, rain. Pulls trailers like they are not there.
I have a 2014 Dodge Lone Star I bought in March. I was trying Dodge for the first time in my life and I will never do that again. I have about 9000 miles on my truck all highway miles but it all started at like mile 5000 something. I have been to dealership three times, left it there twice and it still isnt fixed. They explain that it cant be fixed because where the dealership is located at the speed limit is lower and by policy they cant exceed it. But to really feel the fault you need to go by the speed limit up the highway and they tell me to go to a dealership closer to that speed limit.I will never go back to that dealership or service department. They state they will call and never do. While my truck was there if I didnt call to check on it they never would have told me nothing. They should not be in business.
So many negative reviews, so I wanted to post a positive one. Actually, this should be considered 2 reviews, as it covers my experience with 2 Ram trucks.Bought a 2011 Big Horn 1500 quad cab with a 5.7 v8 and 6 speed auto trans. I owned this truck for a little over 4 years, racking up 115,000 miles. The truck was in the shop only twice for something other than normal maintenance. Once for a recall inspection on the rear pinion nut, and once for an update of the U-connect radio. I use it for my everyday vehicle, as well as hauling my boat or a 24 flatbed trailer with 2 side X side off road vehicles. I live in NH, so winter road treatments usually raise hell with vehicles. Every time I put my truck on the lift for oil changes, or other maint., I inspected front end components, paint, brake lines, etc. When I traded this truck, the front end was original and still as tight as the day I bought it. There were no engine fluid leaks, and there were no transmission fluid leaks. I did have a torn CV boot on the pass. side, but that was due to the muddy condition of the service road to my camp... no fault of the truck or design. The underside of the body still looked like the day I bought it, with no rust formed. The chassis was just showing signs of beginning to rust. It should be noted that I wash my truck REGULARLY, especially during the winter months.In 2015 I bought a new Big Horn, with 5.7 hemi and 8 speed tranny. As I write this it has 20k miles. It has not been in for any service other than normal maintenance. I expect this truck to be as reliable as the 2011. I dont care which manufacturer you own, or have owned, there are lemons with ALL of them. For my money, I think RAM trucks are still the best value!
2014 Ram 2500 exhaust issue 6.4 hemi - Part has had noise at cold start since about 300 miles. Chrysler doesnt seem to have much interest in fixing. Makes kinda squeal at cold start for about 3-5 minutes. First and last Chrysler product. Looks great and embarrassing to start cold.
I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!
I bought this Dodge ram 1500 2014 new and drove it for less than two years before the bumper started rusting, but because I put so many miles on it (40,000) it was not covered under the warranty. The tires needed replacing at around 25,000 miles. Had to replace an airbag sensor for over $500. Had to replace the fuel gauge sensor that is located in the fuel pump in the gas tank, that cost around $350. Had to take it in and have exhaust manifold bolts replace but that was covered under the 100,000 mile manufacturer warranty. They also replaced the right front axle because that was loose with play. Also covered under the warranty luckily. I have it in the shop right now and they believe the camshaft is bad which is covered under the 100,000 mile warranty also. The truck has 92000 miles on it and is 3 years old this month. I have decided I will sell it before it turns 100,000 miles and buy maybe a Tundra or a Chevy but certainly not another Dodge. This was my second and I love my first one but this one drove me over the edge. I will also look for a dealer who seems concerned with my wants and needs. I do have to say I love the look of the Dodge truck. Mine is dark graphite gray with custom rims and its beautiful but I should have purchased stock in their check engine light because it never turns off.
On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. About 3/10 of a mile before my turn in, the transmission threw itself in 1st gear (from about 45MPH) and the truck completely stalled in the roadway. No gears, transmission would not engage, no power, no go. Had the truck towed to Moss Bros San Bernardino. Moss tells me it will be at least 1 week before they can even LOOK at my vehicle - however it was already towed to the dealer, and as stated before - it was and still is completely inoperable. The following day I receive a call from Moss Bros - stating they THINK a bearing on the input shaft grenades itself through the transmission, and is covered under warranty and theyre going to work on getting a replacement.Fast forward to Friday the 4th I receive a phone call from the dealer and they say they HAVE NOT torn down the transmission case nor done anything to the vehicle. Well how could they have known or hypothesised a bearing went out without even having looked at the vehicle? The following week I receive a phone call from the dealer stating that the transmission will be rebuilt and covered by FCA however, parts are on back order (specifically the valve body). My service writer told me to expect it to be in by the 22nd of November.However, he also mentioned they have brand new transmissions (68RFE) in stock at their local warehouse. However FCA will not authorise a replacement. All while my vehicle has been sitting at the dealership for approx. 2 weeks at this point and I have not been offered a rental vehicle of any sort. So I call FCA Parts escalation and I am told the valve body is on back order and to expect it by the 22nd. November 22 rolls around and I receive a phone call saying that there was an issue with the vendor for the valve body and they are delighted to inform me that the part will arrive the week of the 28th.I explain to FCA parts escalation how this is unacceptable as my work vehicle, revenue generating work vehicle, my fleet vehicle has been out of service for 3 weeks and I cannot do my job with my personal vehicle. I was not offered any kind of rental for my truck being in service for so long either. Parts escalation then assigns me a case manager. Im told to expect a call from the case manager the following day. Never received phone call. The following day I receive a phone call from Felicia in Chrysler Parts escalation and she explains to me that the valve body will be delivered on 12/1/16, however that IS NOT A GUARANTEED DELIVERY DATE AND IS SUBJECT TO FURTHER DELAY. Again, 12/1/16 marks 31 days without my work vehicle.I call my case manager repeatedly only to never receive a callback or even as much as an email. Fast forward to today, 11/28/16. I call my case manager and repeatedly leave voicemails demanding to be called back. After about 4 attempts I get ahold of someone who passes me onto a manager, who then calls my case managers, Irving, directly. Irving explains that Chrysler is not responsible to provide a rental vehicle, nor will they provide a rental vehicle, nor will they compensate for a rental vehicle, nor will they replace the transmission (when the COMPLETE transmission is in stock at the local warehouse) and I will have to wait until the valve body is delivered.I got a complete run-around from him about how FCA is not liable for rentals, nor is the dealership, and nor will they further investigate replacing the transmission with one in the local warehouse to get me back on the road faster. So here I am still without my work truck not being able to do nearly 1/5 of my daily tasks because FCA will not do anything to expedite the repairs on my vehicle. I should also note that the vehicle is currently under the 5 year 100K mileage warranty. FCA corporate has given me nothing but a complete run-around and basically shove it attitude about expediting the repairs on the vehicle or issuing a replacement which would have solved the issue 100% and gotten me back on the road 3 weeks ago.
2013 ram 1500 - I got the truck new in august of 13 and it has 10006 miles. Now took it in today for an oil change and there is moisture in the left headlight. Asked about it and I was told normal wear. I dont understand how this is normal and it should be replaced through warranty, hope they all arent holding moisture. I was thinking of trading next year for another new ram but with the concern of the service I received no way will I ever buy another one. Just wondering if this is a problem with all the rams.
I bought a new Dodge Ram 1500 4x4 on 03/26/2012. The warranty has run out. The truck currently has about 60k + miles on it. The truck started making a whining noise from the rear end. I brought it to my local Dodge dealer to get it looked at. Turns out its the rear end pinion bearing that went bad. The mechanic told me that I might be in luck and that there might be a recall on this rear end. He did some research and found out my VIN number did not match the recall. The repair that the recall calls for is the same repair they did on my truck. The pinion bearing they took out of the truck was trashed due to lack of proper lubrication, the reason for the recall. I called the RAM customer assistance office and received no assistance with this repair.This lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and or cause a crash without warning. The last sentence was pulled directly from the recall advisory that for some reason does not include my truck yet the problem I had is just like the recall. RAM really needs to get this checked out before someone is injured. If you own a 2012 Ram 1500 get it checked out. Safety Recall K36.
I purchased a new 2013 Ram 3500 Dually Longhorn. I currently have 83,000 miles on the truck. I have towed my 21000LB 5th wheel camper 17,000 miles. I am very impressed with the quality and the capabilities of this truck, I have had two issues with the truck thus far, a def injection/DPF exhaust part failure, and, a seized water pump. Both times the dealer service was quite good. I would buy another one. I just sold my 2001 Ram Cummins 2500 with 307,000 miles. It was an excellent truck. I replaced it with a 2017 Ram 1500 Longhorn. I hope it does as well. So far so good, I love the Ram boxes and the cargo management system.
I took my truck that is a little over a year old in to have the DEF system checked and 2 recalls. We coordinated all of the issues with the dealer prior to arrival. They waited till I was about to pick up the truck to check on the DEF issue and they said they would call me in half an hour. I called 1 hour later and was told that the DEF wiring harness was shot and would not be going anywhere. Not to worry it will be in next Wednesday (this was a Friday). On Tuesday I decided to check and found that it might be Friday. At this point I contacted the Dodge national line and was told that it was definitely in on the following Wednesday. When I checked the following week, I was told that there we issues and it would now be in on the following Wednesday. When I checked 2 days later, I was told it would be Friday. I like my truck but to wait on a part for 21 days is unreasonable. I am not sure why their system is so broken, but based on their performance, I am not sure I could recommend a Dodge RAM. When you buy a truck like this you buy it because you need it. I haul my trailer to horse shows and do not have an option. I had to rent a truck to drive to a horse show and can only hope that Dodge covers it. They were trying to weasel out of paying for a tuck that is less than the truck that I purchased from them. The national representative has even stopped calling me back.
2012 Dodge Ram 1500 4 X 4 - I just have to blow off steam. My husbands truck engine froze while working. Had the truck brought into Ray Brandt Dealership where it was purchased new from. 1st off on an expensive truck it is hard for me to believe that there is NO loaner that could be offered while checking my husbands truck out. After 3 weeks of me calling every other day we find out it is not covered under the Drive train warranty!!! Really? Abdul stated that Chrysler denied the claim, said the maintenance invoices looked fake? OMG and a rod was broken inside which suggests it was starved for oil? SO now I have a truck payment and 2 bills (1 for a rental) and 2 for a new engine that would not be covered. Why do we keep receipts for maintenance? They dont accept them anyway. I am very unhappy with Chrysler and his truck along with my 300 will be traded in and never buy another Chrysler product.... Shame on you, Chrysler.........
This is my third Ram, 2006, 2012 and now 2016. This is by far the worst truck I have ever owned, and the worst dealer service experience! The dealer was in too much of a hurry to put me in a truck, they failed to hear my needs and wants, from the get go with a salesperson who was actually a corporate rep, visiting the dealership this day. He did not listen to my towing needs, and everything he promised me for free (thrown in) was just added to my bill of sale, and my application was for 0% down, 0% financing - and in the end was 3.49%, which was not communicated to me at all.So, first I did not end with a hitch receiver, towing mirrors, or brake module - I had to buy a receiver for $300 and a brake module for $500 plus $90 to program it. I was forced to buy this, as the dealer would not help me and I had to move my trailer promptly. Second the rep promised me the truck could tow my trailers and handle the capacities. The truck falls short by 3000 lbs. because the 8 speed trans. and 3:21 rear gear combo are ** - something the rep failed to even look at and confirm capacities - and assured me that this truck could handle my towing needs. NOT!The truck: the front end is loose - rattles over tracks and bumps, shakes violently on highway (death wobble close) - tires have been balance three times, steering column shakes and rattles, transmission growls, shudders, clunks (when putting into gear or decelerating), vibrates on highway. Rear end clunks, tow haul button doesnt work, gas gauge glitches, headlight out of aim, antenna loose, leather seat clips came off, door weather strip fell off, hood is not aligned with fender, led lights fell out of back seat. When towing my 3500 lb. trailer in tow haul mode the trans. feels like it wants to explode (loud growling and vibration) at any speed. This experience may be only from my particular truck and dealer but I feel it warrants this submission!
I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smooth. This truck is great for on and off road. This truck gets up and goes no hesitation. But I would make the dodge level. I dont like the fact that the front of the truck is approx 2 inches lower than the back suspension. I also would maybe put a nicer rim on this vehicle. Also the steering box should be changed in this vehicle. They have been known to cause issues like the death wobble. The slider also needs to be reinforced and a sturdier lock should be used. But I love the body style and comfort of the interior. And the overall appearance and performance of this vehicle. I love the engine sizes you can choose for your lifestyle. Dodge is a very reliable truck. And I chose this vehicle due to reputation of Dodge Ram Tough. Ive never had any problems with it.

