Ram Automobile Model 2025 Ram ProMaster
Ram Automobile Model 2025 Ram ProMaster

Ram Automobile Model 2025 Ram ProMaster

2025 Ram ProMaster

The 2025 Ram ProMaster continues to serve as Ram’s capable, full-size commercial van designed for businesses and tradespeople. It offers exceptional interior space, a front-wheel-drive layout for confident handling, and multiple roof and body configurations to fit a wide range of commercial needs. The 2025 model keeps the same basic platform but adds improved technology, refined driver aids, and better integration of connectivity features.

Under the hood, the ProMaster is powered by a 3.6-liter Pentastar V6 engine paired with a nine-speed automatic transmission, delivering smooth power and reliability. The front-wheel-drive configuration helps maintain a low floor height, making it easier to load and unload cargo compared to rear-wheel-drive vans. Payload and towing capacities remain competitive for its class, capable of handling up to roughly 4,000 pounds of payload depending on configuration.

The van’s versatility continues to be one of its strongest points. Buyers can choose from various body lengths and roof heights, from the low-roof cargo van suited for city driving to the high-roof and extended wheelbase models ideal for large deliveries and mobile workshops. The cargo area is designed with flat walls and a nearly vertical interior, optimizing usable space and making it easy to upfit with shelves, racks, or partitions.

Inside the cabin, the 2025 ProMaster adopts a more modern and tech-forward look. The dash layout is simple but functional, with improved ergonomics and new digital features. A large touchscreen infotainment system powered by the latest Uconnect software offers wireless Apple CarPlay and Android Auto, voice recognition, and navigation options. USB-C ports, available wireless charging, and ample storage spaces make it easy for drivers to stay connected and organized throughout the workday.

Safety has become a bigger focus in the ProMaster lineup. Standard driver-assistance technologies include forward collision warning, automatic emergency braking, lane departure warning, and blind-spot monitoring. Optional systems like adaptive cruise control and a 360-degree camera enhance situational awareness, especially in busy urban settings.

The ProMaster also introduces more electric and hybrid technology options within the Ram commercial vehicle ecosystem. Although the fully electric ProMaster EV variant is marketed separately, the standard gasoline version benefits from improved electrical architecture to support future powertrain advancements and fleet connectivity tools.

Driving comfort has been refined too. Ram’s engineers improved sound insulation and suspension tuning, leading to less cabin noise and a smoother ride even when the van is fully loaded. The front seats provide better lumbar support and wider adjustment ranges, which helps reduce driver fatigue during long delivery routes.

Businesses appreciate the ProMaster’s durability and low cost of ownership. Routine maintenance is straightforward thanks to easily accessible components and proven mechanical reliability. Ram’s commercial support network provides specialized service programs tailored to fleets, ensuring minimal downtime.

Customization remains a core appeal. Ram offers factory upfit options for trades such as plumbing, electrical work, delivery services, and camper van conversions. Fleet managers can also order telematics systems that track vehicle performance, route efficiency, and driver behavior.

In terms of design, the exterior of the 2025 ProMaster retains its upright, functional stance but features subtle refinements such as updated headlights, a new grille pattern, and modernized taillights. These updates bring it in line with Ram’s broader design language while maintaining the van’s focus on practicality.

Overall, the 2025 Ram ProMaster remains one of the most capable, flexible, and reliable commercial vans on the market. With improved interior technology, expanded safety systems, and configurations for virtually any professional need, it continues to be a go-to choice for businesses that demand performance and practicality in a modern, connected work vehicle.

Manufacturer: Ram

MODEL: 2025 Ram ProMaster

MSRP: $64680.00 USD


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Ram Automobile Model 2025 Ram ProMaster


Product Reviews:

Its great on miles and tows wonderfully. Its brilliantly awesome and stylis
Its great on miles and tows wonderfully. Its brilliantly awesome and stylish. The key fob is awesome. You can start the car with it and then take the key out so you can lock the car while its running.
Published: June 14, 2018
Jess of La Crosse, WI
Source: consumeraffairs.com

Took trip to Calgary. Needed fuel filters. Tried to get service on a Saturd
Took trip to Calgary. Needed fuel filters. Tried to get service on a Saturday. Couldnt get service. Here are some of the things I was told. Bear in mind this is a NEW DODGE DIESEL (OWNED LESS THAN A YEAR): This is our busy season so you will need to book after Wed. We dont have a mechanic in on Saturdays and one of the filters is tricky. It will leak if not done properly. Try Mr Lube. Mr Lube says too new a vehicle, we dont stock these filters (also remember I was told one filter is tricky so why would a dealership suggest Mr Lube). Sorry, we dont have these filters in stock.
Published: July 21, 2014
nancy of Hixon, BC
Source: consumeraffairs.com

I bought new a 2008 2500 Dodge Ram work truck with the 6.7L Cummins engine.
I bought new a 2008 2500 Dodge Ram work truck with the 6.7L Cummins engine. I pamper this truck. it is almost shameful how lightly I use this machine, but sometimes I need to tow small work trailers while the truck is loaded over short distances. It is a manual shift 6 speed. I now have 45,000 easy miles on it. I am now 1,000 miles into the second clutch on the truck, and (thanks to Crown Dodge in Ventura Ca. and some worn-out ball joints) I am $6,400 poorer! I was told then that 35,000 is all you can expect out of a Dodge clutch. The truck also only gets 12.3 MPG empty on the freeway!Why has this expensive work truck worn out so quickly after so light a work load and low miles? Why do my friends with similar trucks get 20 MPG? I guess I need to try and trade in this truck and buy something that will hold up. I dont think it will be a Ram. Perhaps, the unions could fix my problems!? This is shameful.
Published: December 26, 2011
John of Wilson, WY
Source: consumeraffairs.com

In May my engine light came on. Now in November after 12k miles and 25 actu
In May my engine light came on. Now in November after 12k miles and 25 actual documented trips to service we still have same issue with Def system problems. Dealership, dodge and Cummings are all involved. Its going in again next week to install a device to monitor the truck from another location as well as a new pump and another sensor that has been replace multiple time. This is my everyday driver and being without a truck like this is not useful. In the 25 times I have been given a car once (had to be jumped 1/2 mile away to get back home) and a 1/2 ton old Chevy truck 3 times. Chrysler has given me a case manager and somehow my case was closed last week, I call inquiring why and they couldnt tell me but started a new one. Anyone else suspicious? 5 times so far the computer has threatened to shut down in 200 miles and instructs getting to dealership. So next week is 26 times in the shop since May with my everyday 5500 work truck with a dump landscape box, tool boxes, snow plow and computer stand installed in truck. I wish I could take away everyone elses computer until this truck is fixed.
Published: November 14, 2014
Steve of Minden City, MI
Source: consumeraffairs.com

Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a che
Back in 2014 I bought a Dodge Ram 1500 diesel. About a month ago, got a check engine. Took it in and they scanned it and there is was an issue with SCR catalytic converter. Service advisor told me keep on driving, parts are on the back order. 14 days ago I got a message on the display DEF INCORRECT SEE DEALER, and then the countdown started on the display. 300 km vehicle will not restart. I took it to a dealer and its been 10 days since, no loaner, no rental, and no estimated date for parts. Horrible service. Think twice before getting a Dodge.
Published: February 10, 2016
Bojan of Kitchener, ON
Source: consumeraffairs.com

Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first on
Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first one went through brake shoes every 7000 miles... Dodge would never admit there was a problem. My current Dodge Ram 3500 is a 2013 Laramie. I had 7 recalls on it. The last recall they dont even have a part for. I drive 80 miles round trip to have this taken care of. Thats money out of my pocket for their screw up... I will never buy another one.
Published: October 15, 2015
Lanny of Susanville , CA
Source: consumeraffairs.com

I purchased a new Dodge Ram 4500. I have had it just under 1 year and it ha
I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!
Published: March 20, 2017
Mike of Saint Helen, MI
Source: consumeraffairs.com

The track bar broke on my truck and I had lost steering. I managed to cross
The track bar broke on my truck and I had lost steering. I managed to cross over two lanes of traffic to the emergency lane and crawl home at 25 miles per hour. When I called Dodge, the woman at the recall center said that they went by VIN numbers only and that my VIN number was not on the recall list. Therefore it could not have been the track bar that failed. As she continued, she said that they knew only 1500 trucks had the wrong smaller truck part and because my VIN was not on the list. It could not have been the track bar. I asked where do I go to get it fixed and submit proof of the track bar being the wrong size and she said its up to me to get it fixed and its not Dodges fault if the wrong size was installed. But they would appreciate me being a Dodge customer. I HATE DODGE! Every Dodge we ever had, the drivers door come off the hinges or they break leaving us to weld the door shut, suspensions go, engines go. Grrrrr, frustrating.
Published: July 27, 2014
julia of New Market, TN
Source: consumeraffairs.com

Dodge is now my favorite over all the rest. It always started and ran good
Dodge is now my favorite over all the rest. It always started and ran good and I never had any problems with it. I liked the style and the fact that it was a diesel. I liked that it had a full back seat that my dogs could fit in comfortably. I liked the electric windows and seats and the rear window defrost was nice because my dogs tended to fog it up. I chose it because I liked the way it looked but I liked it so much that Ill get another one if I get a chance. It was very reliable and was the best truck I ever owned. I loved my truck. It was perfect to me.
Published: June 18, 2018
Ann of Houston, TX
Source: consumeraffairs.com

2008 Dodge Ram Crew cab 4x4 - I have owned Dodge trucks all my life and thi
2008 Dodge Ram Crew cab 4x4 - I have owned Dodge trucks all my life and this is my 2nd 2009 truck which first one was LEMON LAWED for electrical issues. NOW my 2nd truck at 52,000 miles has been one sensor after another going out, electrical issue that continues to affect the automatic start system and other things, rear brakes completely gone which this is a truck that is not used for daily driving or work. Front brakes and calipers were replaced at 19,000 miles for problems sticking. This is the WORST EVER truck owned and is almost paid off where I may go back in debt for a new ANYTHING other than DODGE! UNRELIABLE vehicle and truly disappointed. ;(( TAKE ADVANTAGE OF THE LEMON LAW if possible where they must replace vehicle if it has been in shop for SAME issue 3-4 times depending on your state law.
Published: February 17, 2015
michael of Mena, AR
Source: consumeraffairs.com

I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel b
I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isnt enough apparently they need constant 150$ radio updates and it doesnt let you know. Just one day doesnt start. Tried lemon law and they dont cover anything larger than 1500. Tried trade in. Its worthless. This truck has scared me to not ever buy another new vehicle again. Its been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4 thick. If you ever thought about what its like to own a Dodge let me tell you. Id rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.
Published: December 8, 2018
Greg of Canada
Source: consumeraffairs.com

I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when
I first had a 2011 Dodge Ram 1500 Outdoorsman. It ran fine until 2013 when it would suddenly stop while driving and start up again on its own. Not being able to accelerate from an intersection because it decided to stop and restart with a semi-truck coming is a bit scary. After several trips to the dealership where it was bought and no solution, I traded the vehicle in on a 2014 Dodge Ram 1500 Big Horn Diesel. Guess what? This truck does the same thing only more often. Of course, the dealership has no answer to the problem except that I must be driving with my foot on the brake, WRONG. What an experience to be going down the road pulling a racecar trailer and having the truck do its stop and start thing. Intersections are even more exciting. Come on Chrysler, how about getting things right before someone (including me) gets killed. Oh yes, the truck stopped and started 3 times within a 10 mile radius from our home to the local store yesterday. Now I have another piece of junk that I am paying the bank for and do not know how long it will be before it ever gets fixed or completely goes to H---. Since the 2011 had a Hemi and the 2014 has the new diesel engine, think it must be something else besides the engines???
Published: July 29, 2014
John of Marshall, WI
Source: consumeraffairs.com

My engine started stalling 2 to 3 times in the morning about six months ago
My engine started stalling 2 to 3 times in the morning about six months ago. I took it to 3 different Dodge dealerships and they have not been able to identify the problem. I am concerned about safety for me and other drivers on the road. I am a disabled veteran and my wheelchair is transported in the bed of the truck. Has anyone else had this stalling problem and was it fixed?
Published: March 24, 2016
Wilson of Whittier, NC
Source: consumeraffairs.com

My 2019 Ram driving freeway at 70MPH suddenly went from 70 to idle. Towed t
My 2019 Ram driving freeway at 70MPH suddenly went from 70 to idle. Towed to dealer. Said nothing wrong. Then did it again. Called Chrysler. Nothing. These trucks should be off the road. Lucky to not have been killed. Talked to others going back to 2015 had the same problem. Still no help for them either. Any ideas?
Published: June 20, 2019
Gerald of North Las Vegas, NV
Source: consumeraffairs.com

Absolutely love my 2015 Ram1500. Diesel engine has great performance and ec
Absolutely love my 2015 Ram1500. Diesel engine has great performance and economy. Not one complaint. Electronics and interior finish is first rate. I did find two insignificant paint flaws that cannot be seen unless you are lying on the ground.
Published: February 28, 2015
Larry of Cloverdale , CA
Source: consumeraffairs.com

Ram 1500 - A bunch of yellow lights came on, on the dash. I took it to the
Ram 1500 - A bunch of yellow lights came on, on the dash. I took it to the dealer and they found my front hubs are cracking and almost came completely apart! Does anyone know if this has been an issue with all of the problems associated with Dodge, Jeep, and Chrysler?
Published: September 17, 2015
Kcrancho of Milliken, CO
Source: consumeraffairs.com

New 2013 Dodge Ram 1500 Series ST 4Dr. 4x4 purchased at Crowfoot Dodge on A
New 2013 Dodge Ram 1500 Series ST 4Dr. 4x4 purchased at Crowfoot Dodge on April 15, 2013. They did not offer or have available a truck canopy to fit the truck box so I contacted Auto Truck Depot in Calgary to order a canopy for this truck box. They attempted to install the canopy on May 8, 2013 and discovered the truck box was installed at the factory by the manufacturer crooked. The defect is very visible looking down the passenger side from the rear when it meets the truck cab. It is even but looking down the drivers side from the rear when it meets the truck cab, it is 1 1/4 inside of the truck cab. The space between the truck cab and the truck box is 1 1/4 different from the drivers side to the passenger side. I returned the vehicle to Crowfoot Dodge on May 8 for the truck box to be loosened and squared to the truck cab but this made no difference at all when they tightened the bolts down. They apparently suggested winching the box straight but I am presently left with this situation and a truck canopy that is prepaid but cannot be installed as it will damage the truck cab due to the improper installation of the truck box by the manufacturer. There must be other trucks with this same problem but unless you are installing a truck canopy, it is not something you would notice or look for.
Published: May 10, 2013
Les of Chestermere, AB
Source: consumeraffairs.com

2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pe
2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pedal makes a popping noise when you push it down or let it up. Ive now tried on 3 different times to get that fixed. This last time I was told they could not duplicate the problem. What a sorry excuse. The second time I was in their garage they could hear it and sprayed the brake pedal with some kind of lubricant that lasted for approximately 2 weeks, then the squeak came right back! There is a problem with the CD player, it skips towards the end of the CD songs - it rattles, and if you hit a bump, it ejects the playing CD. The mechanic claimed he could not duplicate this problem as well.So I asked Micheal (one of the service order writers) to get in the truck with me and I put in a CD less than a month old and showed him how it starts skipping towards the end of the CD. He claimed he heard it skipping, which of course it was. I am so tired of these people thinking I will just go away and live with the problems my new truck has... I guess! Ive had the truck 6 months and it has a little over 8,000 miles on it. These 2 problems I have with the truck since the first day I drove it home. At this point in time, I no longer want them to fix the CD player. I want a brand new one! I dont think they know how to fix it since the problem is still there 6 months later! I sure hope you can help me.
Published: April 13, 2012
Rod of Norman, OK
Source: consumeraffairs.com

Just over 2 years ago I purchased a 2007 Dodge Ram 1500 Quad Cab 4x4 from V
Just over 2 years ago I purchased a 2007 Dodge Ram 1500 Quad Cab 4x4 from Vasko Dodge located near Canonsburg, PA. The truck has 23,000 miles on it. The truck currently has just over 36,000 miles on it. During my 13,000 miles of ownership to date, the following has been replaced or repaired on this truck (majority of which were sold to me this way): broken front wheel; air filter with 1/2 inch of dirt; windshield wipers; windshield washer fluid empty; front tie rod end; front coil overs/struts; repaired dent/rust on tail gate (Part of Sales Agreement/I paid a discount); tires; front brakes and rotors; rear brakes and rotors; transmission fluid; trans axle fluid; transfer case fluid; spark plugs; anti-freeze; fuel injectors had to be cleaned so engine would idle properly; gas cap; pressure sensor for gas tank (so check engine light would go out); and serpentine belt. I have an office job and all this truck hauls is a DVD movie and a bag of groceries on occasion. This truck is nothing a but a poorly built pile of junk and a money pit that has taken away from the quality of my life and caused me much stress and anxiety. Never again! I am done with Dodge.
Published: March 21, 2012
Glenn of Canonsburg, PA
Source: consumeraffairs.com

Door locks malfunction. Checked out, repaired, now a month later... same pr
Door locks malfunction. Checked out, repaired, now a month later... same problem - module bad. Also tire pressure wont read on one tire intermittently. Dealer said thats a different module. Now getting radio problems and message to contact dealer as phone inoperable. Every time have to go to dealer to check then return to repair when part available. Now saw parts back ordered. Very disappointed.
Published: April 29, 2014
Mike of Mustang, OK
Source: consumeraffairs.com

Own 2012 Dodge Ram with only 30k miles. Heater core went bad and will cost
Own 2012 Dodge Ram with only 30k miles. Heater core went bad and will cost $800-$1100 to repair. Called Dodge and they will not pay any portion of the repair due to Age of truck. Explained truck looks like new with extremely low mileage (average mileage for a year is 12-15k miles) and would do absolutely nothing!! Done with this company. Will be sure to let people know and will post on social media as well. Poor customer service!!!
Published: November 21, 2017
MARCENA of Farrell, PA
Source: consumeraffairs.com

1400 miles and noticed pull, steering wheel off center, tires cupping 2nd,
1400 miles and noticed pull, steering wheel off center, tires cupping 2nd, center and 3rd rib, wobble left had curves, had to wait 10 days for appointment, so I parked it. Told it was normal tire wear for a dually. No problem found. They set tone. What about steering wheel and pull? Also, this is important: I had been to 2 dealerships and they didnt know the proper tire pressure required. They will put too low pressure in fronts and create an excuse for outside tire wear. I showed them the specs on door pillar. Had to call for authorization for offset ball joint. Service Mgr. told me he heard they had a problem with rotated right axle when it was welded. Uh oh. I called Customer Service FBA. They called me before I picked up truck, wanted to know if I wanted to go to Arbitration? I told them I had worked for Dodge 25 years ago and knew I had to give them 3 wishes, wish they could fix it. Oh. And, I hadnt been called to tell me the truck was done! I was offered road hazard/lifetime balance and rotate from national chain for $160. I took it after 4th rotation and balance 2 unconventional rotation dismounting fronts from rim and swapping by 7900 miles 4th trip to service and 2 rotates and balances from them! At this point Ive been escalated to another acronym for customer service. I provided tire tread wear patterns to service for cupping in ribs, contacted Nexen tire, sent pictures, they concur that its mechanical. I had sent them pictures of bowed right front spring, too.1 service order I questioned the ride height, Right front 1 lower than left, left rear 2 higher than right. Within tolerance after calling tech support. Did you measure and document your findings? No, they took my word for it. Tech rep came and looked at it. Service wrote it up that I was concern about outer tire wear, returning to me my handwritten concerns - nowhere does it say outer cupping in ribs. I even attached a drawing asking about the tolerance of a bowed spring. Contacted General Mgr. of dealership about my complaints not being represented to Chrysler correctly, showed him a picture of the spring. Thats bent he said. I told him his service department has had it in here and they say, cant duplicate it or thats normal for a dually. G.M. would get involved. Spring and 2 tires just arrived.While the tech advisor was there they drove a new truck to compare with mine. The route I discovered would replicate my complaint: accelerator ramp entering highway with a seam in asphalt from here to here on interstate (left sweeping curve, 40 to 80 miles per hour) Wobbles like a hub or a spindle problem yet this has an axle. They drove the same they said. They pointed out which one, I had driven it to see if I was interested in taking the $5000 over trade value in a previous offer. It had 90 lbs in front tire and was a solid, tight front end. Just like mine when it was new. I measured that trucks ride height - this one is even across. I noticed the slightest wear of feathering across tread. Asked them to get the keys, humor me. Found on TPMS #90 on left front #70 on right front. You just demonstrated you could make a new truck feel just like mine. Such a look I got.Make sure service documents exactly what your complaint(s) are. I now will add, it feels like rt front tire is severe underinflated. I contacted selling dealer in another state and was directed to a larger seller of this type of truck. They havent seen many of these but have been successful replacing axle housing, about $4k to warranty. A whole lot less than Ill be out if I went arbitration since I was told this is all theyll do for me. I wont have to wait long after spring replacement to verify fix, 1 more shot at customer service to get axle housing replaced, or I sue. I think I have enough info to verify its their problem and not the customers lack of rotation.
Published: September 22, 2017
PAUL of Grand Junction, CO
Source: consumeraffairs.com

Mileage improves with driving over time, as an average customer the dealers
Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out
Published: December 11, 2019
Robert of Las Vegas, NV
Source: consumeraffairs.com

I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and
I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and had to have it lined up and dealership had to replace one front tire. Second truck the dealership paid to get it lined up a month after we purchased it. We had it lined up again 6 months later. So now this truck has the two front tires wearing out on the outer thread at about 20,000 miles and 5 months after the last line up. The first truck we purchased has 26,000 miles on it and the front passenger tire (the one replaced a yr ago is wearing out on the outer edge as well. Dealership does not know why this is happening. They say because we did not rotate the tires every 5000 miles (we would have to do this in between oil changes). Then they said it was because we drive around too many curves. (What the heck.) They want to put these tires on the back inside duels so DOT can ding us on bald tires. They said the back tires are worn a little because of over inflation and we never put air in them since we purchased the truck. They cannot tell us why the tires on these trucks are wearing so now we have to purchase new tires every 20,000 miles or less?? Oh and the first truck has to have ball joints replaced. They do not want to do anything to help and they said the Big Wigs at Dodge says they have no reason to believe that there has been enough issues with these trucks to warrant them doing anything about it. GOOD old USA auto manufacturers. I thought our Ford trucks were a headache but these suck.
Published: May 16, 2018
Eva of Malone, NY
Source: consumeraffairs.com

Brand New Truck with paint issues on the roof, inner door and metal shaving
Brand New Truck with paint issues on the roof, inner door and metal shavings under paint in the bed. After weeks of contacting them, they approved the roof and the bed but they denied the claim for the door even when the area had rust on it and I just own the truck for like two weeks. If your trucks rust in two weeks then is poor materials used on it. Before they approved the truck to get fix, I fix the bed. My guy repair all the paint and metal shavings. I decided to spray a bed liner since it would be the best option to keep the bed in good shape. I sent the receipt and now Dodge Chrysler is giving me a hint that they might denied the claim since I installed a bed liner on top of the repairs. Are you kidding me, you should be praising me since I fix it for way less that was approved initially.Crappy company, and by the way I had a 2007 Ram. I also own a charger and now have this problem on this Ram 2016 Laramie. Is incredible how they are risking a customer for a mere $597. This truck was 50K. Plus Im stuck with this truck with a major problem (roof paint), Dodge who is going to pay me for the value lost for a crappy paint job done by you. Im pretty sure this will come out on my truck report. Also if you have a problem with your dealer, then you are out of luck since they contact the dealer for everything. The dealer that I deal with is Arrigo Dodge in Fort Pierce FL. Good luck if you are in this area. They are as crappy as it gets. They are part of this problem since I took the truck for the pictures to them. They did not took my info so the case was just sitting there till I call them. Really mad customer
Published: March 27, 2017
Victor of Port St Lucie, FL
Source: consumeraffairs.com

Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back
Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!
Published: June 29, 2015
DAVE of Crystal Falls , MI
Source: consumeraffairs.com

My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas
My husband bought me a 2011 Dodge Ram Buckhorn Edition truck for Christmas in December 2010. Six months after we purchased the truck, there was a recall notice for the rear main seal. The original dealership we bought it from (Town & Country) replaced seal. Not even a week after this was done, there was a noise from the rear end. So after 2 1/2 years and 3 dealerships and 4 caseworkers from Dodge, my truck is still sitting at dealership and Dodge Tech still not responding on what to do. Rear end was replaced (all components) except main rear end frame. Then they thought it was a leak from the exhaust system. Received 2nd recall notice in January 2013 for bolt for rear end which Dodge has not even manufactured or has available as of August 2013. Now the noise is determined that it is between rear end and transmission (drive train). Took 22 foot trailer for test drive with technician. Now Dodges technician wants them to put 400 to 500 lbs in back of truck to see what it does. Whats the point? As of last night, Dodge caseworker was going to try and contact regional tech to see why he is not responding to dealerships request for further action. Needless to say I have printed out paperwork to file a complaint with Governors office under the Lemon Law. Will be sending certified letters to corporate office today and filing my complaint. According to Georgia Lemon Law, as I read it, if a vehicle is not available for normal use and has depreciated in value, it is considered a Lemon. I say I have a lemon.
Published: August 20, 2013
Susan of Conyers, GA
Source: consumeraffairs.com

Failed to repair my 2011 Dodge Ram 1500 on more than two occasions. The tr
Failed to repair my 2011 Dodge Ram 1500 on more than two occasions. The truck has caused me more grief than ever;I have been a loyal Dodge owner for over 10 years.
Published: July 28, 2011
Rusty of El Paso, TX
Source: consumeraffairs.com

Let me begin by saying that I love my truck! But can tell you that Dodge se
Let me begin by saying that I love my truck! But can tell you that Dodge service is subpar and over the top expensive. I took my 2009 Dodge Ram 1500 into the place I had bought it from. When I put the key in nothing happened. They had it for 3 weeks. I told them just leave it like it is and had it towed to Dodge. Dodge had it fixed in 1 day. Great right? Well when I got in my truck to take it home the console was just set back in place. I brought the mechanic out to look at it. He said Thats the way it came in. Are you kidding me? How am I supposed to drive this? I had to take it back to the first place I went to finish the job Because he wasnt sure how to put the console back in. YOURE THE DEALER! Its your truck.My second was when my key fob stopped working. I cant unlock my truck using my remote. I have to remove the key from its fob and unlock it old School. I go to the dealer (the only place you can go) and they say Sure, $300 please. Youre Kidding? Nope! Thats why most people just use the key. $30,000 and I have to use a key? Unless you give me $300. This brings me to my most recent fun filled experience. My engine light is on. After taking it to a trusted mechanic shop they tell me the only way they can get the light out is to take it to the dealer for an update on your system that only the dealer can do. In 2012 there was a Technical service bulletin issued for my truck. As I was NOT the original owner I was not notified.Now in 2017 the only way I can get my truck to pass smog is to take it to Dodge and PAY $120 to have my system updated. THEIR SYSTEM updated in my truck. After all it takes Labor to plug my truck into a computer for 5 minutes and push START. When I asked if this would solve the issue they said maybe not. You should have us do a diagnostic on it first for $210. If it turns out to just need the update will that money be covered in the $210? No. The $120 will be added to the $210. Sooo, I need to pay for an update to a system in one of your trucks when anything on my phone that is a Bug or systemic problem with their programming they just update it for free as its a programming issue on their end and nothing I did. To quote Yep. And if I do get the diagnostic test done Ill still need to pay for the update regardless so youre going to get $330 no matter what? Sounds like it. Does it at least come with lube? HaHa. Im not laughing. I called national customer service. Here Comes the final straw. He brings up that my warranty had run out. I told him thats impossible. I paid $1500 for the extended warranty 100,000 miles or 10 years. Its 8 years old and only has 71,000 miles. He told me the truck wasnt brought in for its 30,000 mile checkup so the warranty was voided. It had 38,000 miles on it when I bought it in 2012. How come I wasnt told about that then. As I wasnt the original owner I guess I wasnt notified. So what about the $1500 I spent on YOUR warranty. Sorry. I love my truck but I can see to keep it on the road its going to really keep costing me and it sure doesnt feel like Dodge cares all that much.
Published: February 6, 2017
Robert of Sacramento, CA
Source: consumeraffairs.com

I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the
I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.
Published: March 8, 2020
B of Mabank, TX
Source: consumeraffairs.com

I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the
I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.
Published: December 15, 2019
Gary of Fairview, Texas
Source: consumeraffairs.com

All the bolts on my clutch fan fell out of my less than year old truck whil
All the bolts on my clutch fan fell out of my less than year old truck while I was driving 110 on the Hwy. I just managed to pull my truck off the road safely because I did not have power steering after this happened. Then I was told that none of the 2800 in damage that this caused would be covered because I was 8000 km over my warranty. This should never happen in a lifetime of a truck let alone after a year.
Published: August 12, 2015
Cody of Airdrie, AB
Source: consumeraffairs.com

On 7/15/13, I purchased a Dodge Ram truck from Smolich Motors in Bend. I lo
On 7/15/13, I purchased a Dodge Ram truck from Smolich Motors in Bend. I love the Truck but the finance officer wasnt clear and didnt explain all the extra cost he added on to our deal. After examining the paperwork within a month later, I decided to cancel the extended warranty and the service that I was told was free. I then decided to go through my credit union for the finance but they had to wait for the extended warranty to go through the other bank and be refunded first. 90 days later they finally refunded the $2,200. Then the service contract I was told would come directly to me and wouldnt have to go through the bank sense it was through the dealership and it would only take two to three weeks. Well that was back in October and now we are in to December and I still dont have the refund for the service which I never wanted and never used. The last time I checked they told me it had to go through the bank and the bank would send it back to me. I checked with the Bank and they had not received it. So now we have my money in limbo somewhere and nobody will do anything about it. ** at the dealership has treated me like He doesnt have the time for me and Im unimportant. His excuse for all the mix up was the right hand doesnt know what the left hand is doing. I found him rude and very unprofessional. I dont enjoy being treated with disrespect. I will never deal with that dealership again. Just would like to get the refund they owe me.
Published: December 2, 2013
Crystal of La Pine, OR
Source: consumeraffairs.com

My wife and I have purchased a 2016 Ram 1500 8 speed with the 5.7 Hemi with
My wife and I have purchased a 2016 Ram 1500 8 speed with the 5.7 Hemi with 0 miles on it. I loved the truck because it is my first truck. However, with only a little over 3000 miles on it I started to experience the truck lunging forward when coming to a stop between 1st and 2nd gears. I took it in 2 times for this and they just reprogrammed the TCM (trans control module). The third visit the truck was at the dealer for a week and a half and they replaced the valve body and TCM sensor.Last night 8/28/17 while driving through the main streets the truck died on me and the dash lights were flashing. I had no brakes, power steering, or transmission control over the truck. I am very lucky that I was not on the highway when this happened. I had the tow truck take it to the dealer and the diagnostics had over 10 fault codes... now thats pretty scary. I have since obtained a lawyer and we are pursuing lemon law here in California. Sadly my trust in the Mopar brand is broken and will never purchase another Dodge product again.
Published: August 30, 2017
George of Fallbrook, CA
Source: consumeraffairs.com

I purchased a new 2013 Ram 3500 Dually Longhorn. I currently have 83,000 mi
I purchased a new 2013 Ram 3500 Dually Longhorn. I currently have 83,000 miles on the truck. I have towed my 21000LB 5th wheel camper 17,000 miles. I am very impressed with the quality and the capabilities of this truck, I have had two issues with the truck thus far, a def injection/DPF exhaust part failure, and, a seized water pump. Both times the dealer service was quite good. I would buy another one. I just sold my 2001 Ram Cummins 2500 with 307,000 miles. It was an excellent truck. I replaced it with a 2017 Ram 1500 Longhorn. I hope it does as well. So far so good, I love the Ram boxes and the cargo management system.
Published: September 15, 2017
John of Live Oak, FL
Source: consumeraffairs.com

Ive had my Dodge Ram for over 2 years now and its hands down the best car I
Ive had my Dodge Ram for over 2 years now and its hands down the best car Ive ever owned. Not only does it look good but its a really reliable truck, I havent had any issues with it whatsoever, basically its perfect at everything, best truck brand around.
Published: December 14, 2019
Stephanie of Orangeburg, South Carolina
Source: consumeraffairs.com

I purchased my Rubicon in March 2014, spent $61 000.00 and was incredibly e
I purchased my Rubicon in March 2014, spent $61 000.00 and was incredibly excited. By November of 2014, I was already having balance issues and a ridiculous speed wobble. Took it in to two different locations in Edmonton and they told me it was fine and nothing was wrong. March 2015, I couldnt drive my jeep any longer. The wobble was so bad I couldnt hold on to the steering wheel and wasnt able to control it.I take it back to Dodge and they told me theyre surprised it hasnt fallen apart. All 4 Fox shocks had to be replaced (only highway driven and 40 000 on) away bar and track bars as well. Then they told me this was REGULAR maintenance. Are you kidding me? It was in the shop for 3 months because they kept ordering the wrong parts. When I got it back they had some reason messed with the steering and the steering wheel was on crooked... Then they told me it wasnt them who did that... They were the last knee to touch my jeep and the steering was fine prior.Now I just took it back today as the abs and traction control lights were on. They told me my brake line was close to breaking so to be careful driving until they could order me one, and that my sensors were gone in my front end. $600 later for labour... I pay and drive away. I make it 1 km down the service road and am driving about 30 km an hour and my abs light starts flashing off and on and my entire jeep locks up and I stop in the middle of the road. This ends my story because I turned around and took it right back, furious!!! They dont know whats wrong with it now and I ended up leaving it there. This Jeep is going to suck all my money dry. Worst decision ever to buy this thing and I barely even drive it!
Published: April 16, 2016
Jordan of Valleyview, AB
Source: consumeraffairs.com

We have a Ram 3500 and we love it! We have gone over 300,000 miles in 3 yea
We have a Ram 3500 and we love it! We have gone over 300,000 miles in 3 years towing RVs all over the United States and Canada. It has been strong, comfortable, durable along with a great towing package and the price was right. My favorite feature is the 2 person dual control on the AC/heater temperature and the dual seat temperature control. But they could do away with oil changes and make tires that do not have to be replaced. Other than that, it has been very trustworthy and never caused us any problem except for routine maintenance.
Published: June 8, 2018
Vicki of Vilas, NC
Source: consumeraffairs.com

2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It
2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It showed a problem with the tire sensors. I called the dealer to make appointment asap and since then it has been in 3 times for the same problem this time now they have had it for seven days and still nothing! I do believe the dealer is trying but Chrysler is not interested or really not into customer service. The only answer I get is Chrysler engineering is working on it (BS). This is the first Dodge I have ever owned and will most likely be the last. I have always bought Ford Trucks but all my friends had Dodges and talked very highly of them so thought I would try - bad mistake. Call me if you want more details.
Published: August 31, 2014
Richard of Sunriver, OR
Source: consumeraffairs.com

Our 2009 Dodge Ram truck is sitting in the driveway and it is useless. It o
Our 2009 Dodge Ram truck is sitting in the driveway and it is useless. It only has 130,000 miles. We have had it in for numerous repairs and we still have a useless truck that has no power. There is also a recall on a front end part and we still have never been able to get in for the repair. There is now a recall on the recall. Please do not buy a Dodge truck of any kind. Especially, do not buy from Love Chrysler in Alice, Texas. They could never fix your truck but they could keep sure could find something wrong with it. We spent over $20,000 on repairs and finally just went and bought a new Ford Truck. We will never ever step inside a Dodge Chrysler Dealership again to buy a car or truck. Why cant all of us who have been sold lemons band together and make Dodge Chrysler stand behind their repairs.
Published: October 7, 2014
Linda of George West, TX
Source: consumeraffairs.com

2003 3500 automatic 4x4. The transmission on any giving moment when you put
2003 3500 automatic 4x4. The transmission on any giving moment when you put it in Drive will engage third gear only, and at times it works perfect. I have been asked by mechanics to change the neutral safety sensor, speed sensor to no avail. I need a solution quick.
Published: February 16, 2014
Nivar of Miami, FL
Source: consumeraffairs.com

We installed both a front and rear bumper replacement on a 2016 Dodge Ram.
We installed both a front and rear bumper replacement on a 2016 Dodge Ram. During the process we removed the sensors in the factory bumpers and reinstalled them in the aftermarket bumpers. The sensors failed to come back on so we sent it to the Dodge dealership for re-calibration. They discovered that six of the sensors had failed. The total bill will be just under $1000. How is it that these sensors are so sensitive that they cannot stand such a simple process as removal and re-installation? If these sensors are really this sensitive, they must be a faulty design and should be recalled.
Published: May 8, 2017
Jim of Miami, OK
Source: consumeraffairs.com

I bought a 2010 Dodge Ram 2500 in 2010 basically because it looked decent e
I bought a 2010 Dodge Ram 2500 in 2010 basically because it looked decent enough and price was less than a Ford or even Chevy. I did this even though many people told me not to due to their experience with problems with owning the truck. Also was told the MPG was far lower than other similar trucks in same weight class. Needless to say I ignored this advice and went ahead and bought it. Now 40,000 miles later and 4 1/2 years I am regretting my purchase. Keep in mind too I am not even pulling a trailer and using it for around town driving. First year I noticed I was getting overall 9 MPG overall which in this day and age is a disgrace. Also the sheet metal is very thin on truck bed. They I guess saved a lot of money here but you will get dent if you lean into in with your clothes. Again no other truck that I have owned does this. Fast forward now to 2014 and the real horror of the lack of quality comes out. In the last two months my window switches and door lock controls on drivers door broke, the gauge that measures outdoor temperature stopped working and the Cup holder broke internally somehow (no outside damage whatsoever just a poorly made device). Well I brought it to Dodge and they see you coming and are trained to hit you hard when you come in the door. Those three little things cost well over 1000 to fix!! Dodge makes parts cheaply and then profits when you come in to fix them. These parts should never break and its criminal IMO when they do break that Dodge hits you so hard to fix them. Also a wire became broken or loose somehow around my license plate and the light wont work. Service tech gleefully calls and says it wont pass inspection without light and says it cost 300 to fix this since access is so hard. I complain. He listens surly just thinking about nothing but his commission or his pay. I took up snow plowing this year in 2015. I have plowed for 15 years with Ford trucks never a problem. That of course all changed here with two hrs into snow plowing with this truck. It became stuck in 4 low and never came out of it till endless attempts. Also I backed into a snowbank muffler clamps and all bent and broke. Again 15 years backing into snowbanks with Ford trucks this never happened. They are reinforced, placed correctly and strong. Not the case with my Dodge - cost I think 500 to fix.This Dodge 2500 is the worst truck have ever owned, its built like a car and they put their heavy duty badge on it for a reason - I have no idea. I will never buy a Dodge truck again nor will anyone in my family or more. I almost did forget when I went to shop for all this serviceman of course tells my transmission fluid and power steering fluid dirty and need to be changed all for another approx 700!! All marked up through the roof, high commissions for service manager? What do you think? I inform him that manual says change transmission fluid at 60k and only if pulling trailer. I am at 42k and no trailer lol. I pass on fluids and get rimmed pretty hard for all else.Really shifty this hole Dodge company.... Oh the line when I pulled up for service was twenty deep.. All SUV, Trucks and cars waiting to be fixed and all looked relatively new too. Big moneymaker for Dodge and Jeep, they build inferior cars and trucks of low quality and profit as us dumb folks parade in to get them fixed. Never again for me!!
Published: March 27, 2015
David of Hauppaug, NY
Source: consumeraffairs.com

Car stopped running at 65 miles an hour. Engine seized due to slushy oil fr
Car stopped running at 65 miles an hour. Engine seized due to slushy oil from over heating. Called dodge since I read a lot of complaints of this on the internet. Nothing was done.
Published: November 25, 2013
Karin of San Jose, CA
Source: consumeraffairs.com

Have owned 3 Dodge Rams...all had transmission problems and required replac
Have owned 3 Dodge Rams...all had transmission problems and required replacements. All had issues with Limp Mode which is when the vehicle dies while driving. Stay away from these turds...go with the undisputed winner Toyota Tundra.
Published: February 1, 2020
Tony of Pine Mountain Club, CA
Source: consumeraffairs.com

The 1994 through 1997 Dodge Rams with the V10 engine had an ignition contro
The 1994 through 1997 Dodge Rams with the V10 engine had an ignition control module that selected the proper ignition coil. About 2002, Dodge discontinued this part (#56027978). As a result, when this part fails, the engine will only run on 6 cylinders and since there are no replacements, the truck is unrepairable. In my case, I have a truck with only 112,000 miles on it and it is only good for salvage. Retail value on this truck is about $8500 if it were running right, and I will have to eat the loss as the dealer wont even take it as a trade-in.
Published: July 5, 2014
Lawrence of Guffey, CO
Source: consumeraffairs.com

I purchased a new 2015 RAM 3500 Dually with the 30,000 lb tow package for m
I purchased a new 2015 RAM 3500 Dually with the 30,000 lb tow package for my business. The dealer convinced me to buy the factory extended warranty for $4,500. It was supposed to be a 4 year, unlimited Mile warranty. Between the time I purchased the truck and October 2016, I had already 3 warranty claims covered in the truck. Then in December of 2016, after av$900 tow bill, an authorized dealer informed me that my truck had a hole in the piston and cylinder wall #5 was scarred up so bad that the engine was junk. That it would be $23,840 to get my truck on the road.A Chrysler inspector came out and not only denied my warranty claim, but voided the warranty saying they had already paid out a lot of money on my truck and that they would not pay out anymore. That because I used my truck for commercial use my claim was being denied. I bought a work truck and used it for work. I battled with them and got nowhere. Then the dealer battled with them and told me yesterday that they were 90% sure that Chrysler would pay out one last time and fix my truck. Then today, the dealer said that Chrysler would not help me at all, case closed, that they will fight me in court if I get a lawyer. The manager of the dealership said he had never seen Chrysler treat somebody like this in his 18 years there.
Published: February 2, 2017
David of Molalla, OR
Source: consumeraffairs.com

PROBLEMS WITH 2015 DIESEL 3500 DODGE RAM!!! I can’t speak for any other t
PROBLEMS WITH 2015 DIESEL 3500 DODGE RAM!!! I can’t speak for any other truck but 2 weeks ago my truck had a message about the DEF pump and I took it in. And I have taken very good care of this truck, oil changes are on time, fuel filters get changed on time, I take it to the car wash regularly, the DEF fluid is put in as soon as it hits the ½ way mark, I put new tires on it. They replaced the pump and found that something electrical was causing the pump to burn up. Well yesterday 3/30/17 I was told that the part wouldn’t be in for 3 MONTHS!!! In that amount of time they could rebuild the entire truck. Now I can’t trust it even if I get it back to haul my 5th wheel or me for that matter. My truck has 35,000 miles on it, however you don’t buy a truck to make huge truck payments on a something that you CAN’T DRIVE!!! I called CHRYSLER 1-866-726-4636 and they said someone would call me back in a couple days, but hey if they happen to not call you by Friday, you can call back on Monday. What the Hell!!! REPLACE THE WHOLE TRUCK OR OFFER ME SOMETHING!!! If you buy a 3500 Dodge Ram you best have someone follow you when you haul your 5th wheel once it gets to 35000 miles because let me tell you will be stranded on the side of the road!! And good luck having your truck to even get to a campground. They said they would reimburse me for a rental car, NO just pay for it, and pay for my truck payments since CHRYSLER HAS MY TRUCK AND I DON’T! I love the looks of my truck but if I can’t drive it what good is it?!! I hope that anyone who has already purchased a 3500 Dodge Ram doesn’t have issues with blood pressure because this would definitely raise it even more. I don’t care where you buy a vehicle from. 3 ½ months is an unacceptable time frame for them to fix your vehicle. CHRYSLER SUCKS!!!
Published: March 31, 2017
Melissa of Blanchard, MI
Source: consumeraffairs.com

When you drive, you feel safe. The vehicle feels so solid. I have been driv
When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.
Published: December 7, 2019
Elizabeth of Centereach, NY
Source: consumeraffairs.com

The last 2 Dodge pick up I have bought both had electrical problems. And I
The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.
Published: August 10, 2016
Kathern of Clinton, OK
Source: consumeraffairs.com

My 16 month old son, Odin, and my 3 year old Thor had just been buckled int
My 16 month old son, Odin, and my 3 year old Thor had just been buckled into their seats. I just plugged in my phone as my battery died sending a text that I would meet in a few minutes... for the catfish festival! I backed out, started driving and poof! My airbags exploded!!! I drove off the road and into my neighbors driveway without ever hitting the breaks. Next thing I know, my face, shoulder and arm are burned from the airbags, and my kids are screaming. My neighbors all come out, one saw the whole thing, and asked what happened. I am sure I sounded like crazy lady with..I have no idea. But, I really didnt know why one minute I was fine. And the next I had airbags and a crash. 1 week later I got the recall in the mail for the airbags. I still have not received the recall for temporary loss of vehicle control. Ram has not responded to my report of the recall, its been a week and I have called EVERY day to see when I get to talk to someone. I walked into local Ram dealer and asked for the local Chrysler rep-Scott ** - I cant get his number nor will they give me his email or even a mailing address for a lawsuit letter! My GEICO rep wants to part out my totaled truck without looking into the recall. I am told by 3 GEICO adjusters, they are not going to download the box... the magic box that will confirm my airbags, and if I want to persist i.e. It I can. Wow. Where is the class action? My attorney said since me and my kids werent racking up thousands of medical bills (we were only going 15 mph) it is not worth taking on. I am now out 10,000 to get my same truck this year. I am changing insurance, to say the least, and want to sue Chrysler... but have no address for my lawyer to send a letter to! Anyone else have this problem??? My uncle owned a Chrysler dealership for 30 years (retired for last 15) and has never heard of such negligence by Ram. He is embarrassed to have been their rep/dealer.
Published: November 12, 2015
Kerry of Conroe, TX
Source: consumeraffairs.com

I have 2007 Quad Cab 5.7, never off a paved road, mostly highway driven. I
I have 2007 Quad Cab 5.7, never off a paved road, mostly highway driven. I have had to have 4 sets of struts replaced because they leak. Truck has 32k miles on it.
Published: August 31, 2015
robert of North Chelmsford, MA
Source: consumeraffairs.com

Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also
Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also have a camshaft worn do to poor oil movement. Loud tapping. Dodge does not tell consumers about the problem or fix the problem. This is a factory defect. A lot of Dodge 5.7 Hemi owners are having the same.
Published: August 24, 2019
David of Cache, OK
Source: consumeraffairs.com

My truck I bought brand new and less than two years was in for warranty wor
My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.
Published: December 12, 2019
Alfred of Brentwood, NY
Source: consumeraffairs.com

I have a 2012 Ram 2500 mega cab Laramie Diesel, having multiple problems wi
I have a 2012 Ram 2500 mega cab Laramie Diesel, having multiple problems with the shaking in rear end and knocking in motor when first started. Taken to dealer after dealer, cant be fixed. Chrysler tells me they would have a tech come out. NOT!!!!!! Tell me have to take to another dealer to get a second opinion. Still cant fix and it has 58000 miles on it. Junk!!!!!!
Published: September 21, 2015
Bill of Allenton, MI
Source: consumeraffairs.com

My 2008 Dodge Ram 1500 was parked in the street after a 5 mile round trip a
My 2008 Dodge Ram 1500 was parked in the street after a 5 mile round trip and caught fire. Insurance paid for it but there seem to be many Dodge Rams catching fire for no apparent reason. There is an attorney involved at the CarGurus Dodge Ram forum.
Published: March 8, 2018
Bob of Medina, OH
Source: consumeraffairs.com

Bought a brand new 2016 Ram Rebel off the show room floor and drove it home
Bought a brand new 2016 Ram Rebel off the show room floor and drove it home. Noticed a smell and looked under truck and saw fluid leaking for transmission. Dealer said it was all different parts but in the end they had to replace the trans. They had it for a week and a 1/2, said it was done so I picked it up then the shifting felt like the trans. was going to fall out. Brought it back the next day. They said they put the wrong program in and installed the correct program. Picked up that night, just to see they hit the driver side mirror and marked it. Called to let them know the next day. No one seems to care, still waiting for them to have their detail person call me, truck still smells like its burning something and it comes into the cab. Took it back. They said the radiator fan cover fell off and they reinstalled it. They think that was the burning smell. Picked it up, drove home and still smell the burning.Brought it back. They kept the truck over the weekend and on Monday night they said it was ready. Came back and they said they cant find no leaks but it still smells. They said it could be from the trans. oil that leaked all over the exhaust, and it could take 3 or more months for the smell to go away but they dont know where its coming from, I made an appointment with another dealer to hopefully get this fixed. The truck stickers at $51,700 and I guess RAM trucks are suppose to run like $500 oil burning cars.NOW for Chrysler care support they suck worse than the dealer. I have been assigned several different case managers that never call you back even though they say within 24 hrs. BS, I had my truck back before they even got a hold of the dealership. Then even though I have been taking it to the dealership they said it had been over 30 days and I would have to start a new case file so I did then I was assigned David who I had to call back because it had been over 2 days, even though their people say within 24 hrs. So David tells me he cant get a hold of the dealership thats why he was not calling me back. I told him I had made another appointment at a different dealership to maybe see if another dealership can fix it. I asked him if he could arrange a loaner car for me and he kept talking about how the other dealership hasnt called him back so I asked him if he was even listening to what I had been saying. He didnt even know what I was talking about.I think he was playing Pokemon Go on his phone instead of listening. I asked for him to transfer me to his supervisor. He said he couldnt. I asked him for his supervisors name and I would call them. He said he couldnt give me that information. I asked him if he knew his supervisors name even, so I hung up and called Chrysler back and was on hold for like 25 min before someone answered then I was give elevated alert and was sent to another person who told me I was being assigned to another case person not her but that person will get back to me within 24 hrs. Again this has not happened, but that will be another story Im sure, but the Shylo women I spoke to but couldnt take my case. Told me that they are not allowed to give supervisors names out, that is company policy so if you have an idiot for a case manager you have no recourse to talk to someone above him to get your car fixed.In my two months, of dealing with Chrysler I havent had a case manager that has been competent and able to fix my car or even get a hold of any of the dealerships. None of the case managers call within the 24 hours that is promised by lower Chrysler care employees; normally it takes around 4-5 days to get a callback or even after the truck goes into the dealer to get serviced, and they just say so is the truck fixed now? I believe Chrysler care is just a way to slow down the process of getting your car repaired. Think they are a way to piss you off so you either trade or sell the truck without them having to do a buy back or actually spend the money to fully fix the truck.I have bought 4 Rams and 5 Jeep Wranglers in the last 5 years. I really like my new truck other than I have already made 6 this will be my 7th trip to the dealership in hopes to get it fixed. If things dont turn around and the truck doesnt get fixed it looks like Ill be spending my money on Ford trucks instead. I feel sorry for anyone that has to deal with Chrysler care, now that I am in this crappy situation trying to get my vehicle repair. I guess when they say Ram trucks are the longest lasting trucks on the road, it is because they spend most of their time in the shop rather than the road like it should.
Published: July 27, 2016
Frank of Bristol, WI
Source: consumeraffairs.com

Ram Country Dodge in Del Rio, TX, I had an appointment for the recall on th
Ram Country Dodge in Del Rio, TX, I had an appointment for the recall on the 2011 Dodge 3500. I was told it would take 2 hours. I left it at noon, went to pick it up at 6 pm because after several calls, it still wasnt finished mainly because they havent even started on it. Finally, after speaking to the owner, I was told they would have it done in 30 minutes.Several weeks later, the truck died while I was driving it. It was towed to Crenwelge Motors in Fredricksburg, TX where we were told after 5 days of being there, that the recall had never been done and that the fuel pump in the tank was not working. The day the truck was picked up and driven about 45 miles back to Mason, TX, it was still having some sort of problem. So on the 7th of August, it was taken to All American Chrysler in San Angelo, TX. It is still there and we were told that there are 7 errors coming up on the computer. We are not happy at all with the fact that we have a brand new truck and the problems and the runaround we have gotten. Our daughter drives that truck and is in college and needs it. I would like someone to get in touch with me immediately.
Published: August 13, 2012
Ronda of Del Rio, TX
Source: consumeraffairs.com

Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No on
Dodge Ram 3/4 ton diesel 2 wheel drive transmission slips in and out. No one seems to be able to help or have any knowledge of this problem.
Published: October 3, 2014
mary jo of Johannesburg, MI
Source: consumeraffairs.com

For some reason my 2015 Dodge Ram 1500 express 8 speed transmission will st
For some reason my 2015 Dodge Ram 1500 express 8 speed transmission will stay in a high gear at around 30mph and always runs around 1000 rpms. It makes itself sputter and jump gears a lot. Has anyone else have this problem? The dealership told me that all the 15 models do this but shouldnt affect the truck at all. What do you think?
Published: July 22, 2015
Justin of Hinesville, GA
Source: consumeraffairs.com

We had our 2004 Dodge Ram 4x4 catch fire after sitting next to our house fo
We had our 2004 Dodge Ram 4x4 catch fire after sitting next to our house for 24 hrs. It was a cold motor, burned the cab, totaled out by the insurance. We were very fortunate that our house didnt catch fire. It only had 93,000 miles on it. We took real good care of it. I feel that Dodge needs to start recalling on these trucks for their fuse boxes shorting out.
Published: December 11, 2015
Marshell of Dunedin, FL
Source: consumeraffairs.com

The truck is great but we cant seem to solve the problem of the radio. We w
The truck is great but we cant seem to solve the problem of the radio. We were without the truck for three days. The radio problem was supposedly fixed by giving us a new radio. 50 miles later we are experiencing the exact same problem! HELP!
Published: September 21, 2014
Stanley of Manorville, NY
Source: consumeraffairs.com

I have 2 Dodge Rams. One’s a ‘03 1500 Quad Cab with 4.7. Other is a ‘
I have 2 Dodge Rams. One’s a ‘03 1500 Quad Cab with 4.7. Other is a ‘06 2500 Quad Cab. I bought the ‘03 in ‘05, and the ‘06 about a year ago. I bought the ‘03 with 20,000 miles, it now has 257,000. Ive never had to do anything to it besides routine maintenance and suspension of course. And bought the 06 with 90,000 miles. Now has 127,000 and still no problems. I take great care of mine and never hard on them. I have quite a bit of friends who drives Rams and none of them has trouble really. So I dont know why so many people has problems with them. It’s the only truck Ill ever buy.
Published: February 24, 2014
Josh of Terre Haute, IN
Source: consumeraffairs.com

Dodge Ram pickup. I want to start by saying this is all my personal opinion
Dodge Ram pickup. I want to start by saying this is all my personal opinion, take it or leave it, I just wanted to share my experience for anybody that is considering purchasing a diamer chrysler product. I have purchased over 179K personally of Dodge, Chrysler Jeep products, (this is not including the interest paid for financing) and I am truly upset over the lack of customer service for loyal customers as evidenced by the below correspondence from the corporation customer service. I also require fleet vehicles in my business, and have not included the dollars spent for dodge products (Trucks and Vans) in the totals.I would like to warn anyone considering a Dodge, Chrysler, or Jeep product to do your homework and remember the old adage of you get what you pay for and the mantra that I am sure that the executives of the corporation have posted on their desks: PT Barnum: there is a sucker born every minute! My fleet vehicles over the last 25 years have included all makes and models, the dodge trucks have the worst record for duration of any of the other brands we have purchased. Generally we have to retire the Chrysler products at less than 100K miles, due to major failures or repeated minor failures. I made the decision to retire a RAM 1500 at only 30K due to repeated failures, a/c, sensors, rear end, etc. although these items were all covered under warranty, in the service industry, lost time is lost money, not to mention the transportation to the dealership, and all of the other associated direct cost. We traded it in on a Ford, it now has over 250K on it and is still running strong. With only the standard wear items being replaced, tires, belts, brakes, etc. I purchased the dodge vehicles personally due to the lower initial cost and the body styles and physical appearance. SUCKER!! I write this to warn anyone that is considering a product from this company that you can either pay now, or pay later.
Published: January 30, 2014
Daniel of Oklahoma City, OK
Source: consumeraffairs.com

Overall the truck is a good truck, has lots of features. I would recommend
Overall the truck is a good truck, has lots of features. I would recommend a test drive and purchase. Just like all vehicles now days, are overpriced, by being over inflation. The big screen on the dash is the biggest in the industry. Truck seems to be solidly built. Lots of electronics for a pleasant drive. The power of the diesel is a great asset with the four wheel drive.
Published: November 30, 2019
Rick of Caldwell, ID
Source: consumeraffairs.com

I purchased a 2014 Dodge Ram Laramie with a Cummins turbo diesel. The truck
I purchased a 2014 Dodge Ram Laramie with a Cummins turbo diesel. The truck had 37,000 miles. A strong selling point was the 100,000 mile bumper to bumper warranty. At 40,000 miles, and three days after the first $700 payment the motor blew all the oil out locked up. The dealership would not even have it towed. It has sat on their back lot for two weeks and they cant even tell me whats wrong with it. I contacted Chrysler and was assigned a case manager and still nothing has been done and Im out $47,000 and on foot. Never ever again will I own a Chrysler product.
Published: March 18, 2016
darrell of Jonesboro, AR
Source: consumeraffairs.com

I bought a 2001 model from Bonham Chrysler Lariat 1500CC and it is SUPER, e
I bought a 2001 model from Bonham Chrysler Lariat 1500CC and it is SUPER, except for the dash breaking up in it which was common for older models, but I just bought a dash cap repair cover and everything now is perfect. I dont know about the newer models, but the older are tried, tested and proven.
Published: August 24, 2013
Jackson of Ravenna, TX
Source: consumeraffairs.com

We purchased this vehicle brand new in 2011. We love the truck and have nev
We purchased this vehicle brand new in 2011. We love the truck and have never had any issues with it except for the paint chipping off and its rusting already at 4 years old. At approximately a year old we noticed a random chip above one of the headlights. You can tell it bubbled up and chipped off. The damage was not from a rock or an accident. We now have 2 different rust spots. One is on the end gate coming out from the dodge emblem and the other is right above the windshield. Like I stated, love the truck but am very disappointed in the quality of the paint!!
Published: March 30, 2015
Jennifer of Battleford, SK
Source: consumeraffairs.com

My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issu
My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issue coming in the doors. First dealer said it was my vent visors, still the same after they were removed. They had the truck for 5 days, said it was fixed and ready for pick up. So I took truck for ride, same issue as when it went in. Then the manager said he brought three trucks out and they all have the same wind noise. I told him then they should tell the buyer before they spend 60.000 for a truck that theyre buying a truck that is not very well sealed. Not impressed because I just traded in my 2013 with no wind noise whatsoever with 160.000 kms on it. Nobody wants to help. RAM JUNK, POOR QUALITY VEHICLE. Bumper to bumper warranty ya right. They write reviews that they are as quiet as a luxury car. Thats false advertisement.
Published: April 1, 2017
Brian of Val Therese, ON
Source: consumeraffairs.com

2005 Dodge Ram 2500 Laramie 4x4.5.9 Cummins, AT - I bought my 2005 in 2005
2005 Dodge Ram 2500 Laramie 4x4.5.9 Cummins, AT - I bought my 2005 in 2005 with 44,000 miles on it from a dealer In Victorville Ca. The first owner bought, sold trailers out of state and used the heck out of this towing for 11 months. It was in good shape so, I own it now. Price reflected the high miles. It has just over 108,000 on it now. I tow a 10,000 toy hauler with it, some times up high in the mountains. Not towing Hwy 18.6mpg at 65mph/16.5 at 75mph. Towing 14.5 at 65mph. Do not drive 75mph with that trailer. 1800 RPM is sweet spot for torque to fuel mileage. The brakes and BF Goodrich tires were replaced at 44,000 mile purchase date. I just put my first tires on it at 108,000. Brakes in front are almost ready to be replaced as well as the upper and lower ball joints (Darn heavy Cummins). I have serviced the engine every 3,000 miles. Serviced cooling system and gear boxes at 90,000 miles. Automatic trans at 75,000 miles. I run Lucas fuel additive to help out with the occasional bad diesel I seem to get. I have been very happy with this purchase. No interior or exterior problems. This truck is not as fast or powerful as the new ones, but God bless it. It will do anything I need. I had a 2001 with the Cummins w/ 5 spd manual. I loved that truck. Before that a 1997 with the V-10. My friend is still driving it with I do not know how many miles on it. Just saying: I have had either good luck or been blessed. I am going to purchase a 2005 Rumble Bee tomorrow. Yellow and Hemi YeeHaw. Got to have something sporty for a change. No, the above rated truck is not for sale.
Published: February 20, 2016
Pat of Hayden Lake , ID
Source: consumeraffairs.com

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2
I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl
Published: December 6, 2019
Stacy of Dallas, Texas
Source: consumeraffairs.com

Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. I
Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. Ive only had it 3 months and been to dealer twice each month since bought it. Windows had bubbles in them. Alignment issues - pulls to the right. Service manager said this is very common meant while my front tires are wearing out badly. Shimmy at steering wheel at hwy speeds. Service ABS system displays at every start. Told be service rep, basically not to expect much since most of these trucks i.e 2500 are all doing it that it will continue to have a pull on the alignment. Going in to dealer again tomorrow second time in one month for same issue on alignment.
Published: September 20, 2016
Noe of Vista, CA
Source: consumeraffairs.com

I was experiencing some vibration in my truck so I was thinking the wheels
I was experiencing some vibration in my truck so I was thinking the wheels may be out of balance so I go to the dealer. Guy says I need new tires so Im like crap, OK. Buy the new tires and the techs messed up 2 rims WTF Im thinking. Dude tried sending me on my way with 2 bad rims 1 bent bad. Anyway 4 new tires 2 new rims the vibration is still there. Service manager says its the pinion nut. There is a recall on it. Wow. Another week without my truck, what will happen next?
Published: May 23, 2015
blake of Rosedale, LA
Source: consumeraffairs.com

First I bought a brand new 2013 ram crew cab express. Problems with radio g
First I bought a brand new 2013 ram crew cab express. Problems with radio going out losing the screen then coming back. Also had problems with power locks the cause a pinched wiring harness. The dealership changed the radio twice, still had problems. So I turned in the truck with 3000 miles and upgraded to a 2014 ram. Thought that was better, no. The radio cuts out all the time and I only have 500 miles on new truck. The dealer has installed new software but after a couple days, the radio still cuts out, so they ordered me a new radio. Here we go again. I wish dodge would come up with an aftermarket radio that works, too much technology if you ask me. That is my gripe.
Published: April 15, 2014
eric of Chelmsford, MA
Source: consumeraffairs.com

The truck was purchased used from the second owner, so it has some issues.
The truck was purchased used from the second owner, so it has some issues. Overall though, it is a good truck. It has not had any major mechanical problems, only minor ones. The truck always runs, is very reliable and dependable. Also, the price was right for what we could afford at the time. It was in good shape for the year. The dash was in one piece, which is unusual for a used truck. Normally, the dashes are cracked and broken from the sun and heat. The title was clear. We ended up making a new friend as well. I like that the truck is blue plus it is a basic model. It has manual locks and windows. It is just a good work truck. However, the heater comes on when you press the brake, so it has to be disabled during the summer. Also, before the brakes get warmed up, be careful and slowly press them or you may end up hitting your head on the steering wheel. Once they warm up, they are like normal brakes though. The windshield needs to be replaced because it is cracked as well.
Published: June 9, 2018
Misty of Spring, TX
Source: consumeraffairs.com

I read all the posts on Ram trucks and lack of service and information. I o
I read all the posts on Ram trucks and lack of service and information. I ordered a new chassis truck, told delivery would be 2/28/14. To cut a very long boring story short, Ram dont know where the truck is. The phone # and live chat cant or wont answer any questions like where is my truck?! Then the Ram rep called the rail yard where the truck is and was told they were not releasing the truck!! WHY? Nobody knows. I asked for a list of dealers that had a similar equipped truck and was told to go to my dealer they should have one!!! They dont. Thats why we ordered one. I give up. I told the dealer to get me a delivery date, have not heard anything. RAM yep.
Published: March 12, 2014
Martin of Jonesboro, AR
Source: consumeraffairs.com

The Dodge brake controller, when not working, does not indicated that it is
The Dodge brake controller, when not working, does not indicated that it is not working. Hence one is left without brakes when pulling a trailer. This is a serious failure. When the Dodge dealer is asked to remove the integrated brake controller from the vehicle computer system all you get is cant. This of course is BS and is clearly stated on all the Dodge forums as being possible. So why should it be impossible to get a dealer to fix your truck?? Lack of caring is how I put it and hence why Dodge gets the lowest ratings.
Published: November 27, 2014
george of Calgary, AB
Source: consumeraffairs.com

I received a recall notice on my 2005 Dodge Ram 1500 for a seal that was de
I received a recall notice on my 2005 Dodge Ram 1500 for a seal that was defective. If it was repaired they said they would pay for the repair. I supplied them with all the receipts of the repairs. The total was almost $2,400. The representative calls me and tells me they are not going to pay the claim since the credit card used was not the name of the vehicle owner. It was my father-in-laws card since I did not have the money at the time to pay for the repair. So Dodge agreed it was defective but uses some lame loophole that since it wasnt on MY credit card, they would not pay. I suggested they just pay the cardholder then. Of course they denied that as well. So basically they admit they were liable for the repair but found a way out of paying for it.
Published: April 21, 2015
Amy of Tucson, AZ
Source: consumeraffairs.com

I bought this Dodge ram 1500 2014 new and drove it for less than two years
I bought this Dodge ram 1500 2014 new and drove it for less than two years before the bumper started rusting, but because I put so many miles on it (40,000) it was not covered under the warranty. The tires needed replacing at around 25,000 miles. Had to replace an airbag sensor for over $500. Had to replace the fuel gauge sensor that is located in the fuel pump in the gas tank, that cost around $350. Had to take it in and have exhaust manifold bolts replace but that was covered under the 100,000 mile manufacturer warranty. They also replaced the right front axle because that was loose with play. Also covered under the warranty luckily. I have it in the shop right now and they believe the camshaft is bad which is covered under the 100,000 mile warranty also. The truck has 92000 miles on it and is 3 years old this month. I have decided I will sell it before it turns 100,000 miles and buy maybe a Tundra or a Chevy but certainly not another Dodge. This was my second and I love my first one but this one drove me over the edge. I will also look for a dealer who seems concerned with my wants and needs. I do have to say I love the look of the Dodge truck. Mine is dark graphite gray with custom rims and its beautiful but I should have purchased stock in their check engine light because it never turns off.
Published: February 9, 2017
Todd of Berwick, ME
Source: consumeraffairs.com

First off NEVER buy a new Dodge truck!! We bought a brand new 2015 Dodge Ra
First off NEVER buy a new Dodge truck!! We bought a brand new 2015 Dodge Ram 3500 DRW... Only having 147 miles on it at 3,000 miles truck went in to the shop for over a month to have tail gate and hood re-painted from having blemished paint from the shipping! At the time of getting re-painted the truck was out of line and pulling terribly to the right... Having electrical issues and squealing brakes! Again at 10,000 miles pulling strongly again to the right we take it back in and get aligned... Right after leaving the dealership the steering leakage comes apart while my wife was driving down the interstate... Went in the shop again for a few weeks... This truck has been through 3 sets of tires and it only has 36,000 miles on it...Since buying this truck it has literally been in the shop every two months the last time which was last week it spent 1 month and 1 week in the shop with the front end coming apart once again in the truck!! We pick it up this week and its shaking so bad its hard to drive and the passenger back ceiling is leaking from the rain!! The truck is covered in ants inside and out they are coming out the vents and steering column!! Called to report our problems once again to Hoover Dodge Jeep and Ram in Summerville, SC only to be treated like a piece of trash!! We are hardly getting to drive the truck because its constantly in the shop but yet the payments are due every single month on time!! So over this company and the dealership!! DO NOT BUY A NEW DODGE!!! Take our advice and just about everyone on this page that is complaining!! This company has went to hell very quickly.
Published: August 11, 2017
Julia Ann of Edisto Island, SC
Source: consumeraffairs.com

I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ag
I purchased a 2016 Ram 2500 6.7 diesel Crew Long Box 4x4 maybe 10 months ago. This week Monday morning I started my truck and check engine light came on so I stopped at my local dealer they plugged it in and couldnt read any codes. They informed me that the soonest they could look at the truck was 10 days away. I asked the service manager if the truck would go into limp mode. He informed me NO. I made an appointment 10 days out. Later that day I drove the truck an hour north and boom. What happens the DEF system starts a count down to 5 mph. So I drive into the nearest RAM dealership. They tell me We have no one that can look at the truck or plug it in. I ask the service writer what am I supposed to do brand new truck 16,000 miles on it less than a year old. I was told if you drive west about an hour you should hit another RAM dealership. They might have someone that can look at it, if not keep driving west and you will hit another dealership they might look at it!! I mean really thats what I was told. Now keep in mind you have a 150 mile range until the truck goes into limp mode and wont go over 5 mph. Its December in Wisconsin and its cold so instead of driving west I decided to head closer to home and I stopped at another RAM dealership and asked them to plug it in to see what was wrong with it. This is the 3rd Dealership I stopped at that day. They also informed me that they didnt have anyone to look at the truck and I would need to warm the truck up and try clearing the code out of it which could buy me a few days. I paid $60,000 for this truck and this is what 3 different dealers tell. Well my truck is at a service shop now not a RAM dealer because this private shop is moving heaven and earth to get it back on the road since no dealership would do anything. The kicker is all over this is under warranty but Im paying out of my pocket because I dont have any other way of getting around without my truck. Ive called Customer Service with RAM 3 times and I keep getting the runaround with no HELP. If people like me stopped buying RAM Trucks dealerships wouldnt be in business. I guess spending $60,0000 few months ago doesnt classify me as a good customer..... Sad part is a traded my Chevy Duramax in on a new Cummins. I guess Im the one that made the mistake. I wonder if GMC customer service would be better after spending $60,000. I keep getting told someone would call me in 24 hours still waiting. Im glad that a 3rd party service center is helping me because if they wouldnt be right now I can tell you some Chevy or GMC dealership would be getting a RAM as a trade in. My faith in RAM is gone and Im out thousands of dollars for parts and missing appointments because my new truck is broke down. Thanks but no thanks.
Published: December 14, 2016
Andrew of Browntown, WI
Source: consumeraffairs.com

Bad service until I reported them to BBB and Chrysler Service - they finall
Bad service until I reported them to BBB and Chrysler Service - they finally asked me to drop my truck for an inspection on my driveshaft. I bought a pick up truck on Nov 1st, 2014 and two weeks later I found out that I have engine light on, extremely Rusty powertrain driveshaft and front bumper came off by itself. Regarding my front bumper, one of the service guy who always sitting on the front to greet customers and taking their information, attempted to claim that I ran into something. I asked him to take a look himself. Obviously he couldnt find anything such as dent or scratches because like I told him, the bumper just came off by itself. One of the bumper, whatever you called that, the thing that hold the nuts ripped off and I dont even know how it happened. Bad manufacturing process I believe. He called the service manager who take a look himself for 10 secs and asked somebody to drive to the back to get it fix, no question being asked at all. That was alright with me including the engine light which was updated. The driveshaft is the whole new level.I found out later a lot of people from Fort Benning having problems with them, and have bigger mechanical problems (as in vehicle are not operational or having safety hazards). The rusty driveshaft was partially my fault, because I should have check the bottom part of the truck before I purchased it. However, right now they still dont want to resolve my driveshaft issue since Chrysler wouldnt do it either and my case file was closed. I was told that I have to pay on my own to get it cleaned out or doing whatever service I have to on my driveshaft. It cost me $60,000~ to buy this, and this is not ethical at all for their service. I am not going to talk about other features that the salesman promised me on the truck because I know most of them are just lies since I corrected the salesman for several times regarding the features of the trucks. However, certain things I was not sure so I bought into it at that time. Payload is only 1800~ lbs but I was told I have 3000~ lbs. Towing is only 17,000~ lbs but I was told 22,000~ lbs. I dont care much about the towing since if I do buy a trailer or 5th wheel, it wouldnt go beyond that towing capacity. However, the payload is what I need the most right now and this Laramie truck is not able to carry any truck camper for all seasons. 1800~ lbs is horrible for modern pick up truck. I am getting an attorney to fix my driveshaft and that is something I can do. I have to wait until around 2016 to get another new truck and this time I am not sure I will get Chrysler brand anymore. I will definitely lost around $10,000 to $15000 or more. That doesnt include $5000 extra cost on my truck compare to other dealer at that time and a special rebate of $500 that the dealer didnt give me (military rebate and additional $500 rebate to my referral). I will find a way to contact somebody in JAG or whoever to raise hell so that this dealer will be blacklisted from Fort Benning personnel. I should have rate the salesman bad rating on the survey. He (Paul) asked me to put all good rating on him.I attempted to resolve the problem with the dealer where I bought the truck from and Chrysler Service but nothing was resolved regarding my rusty driveshaft. I was told that I have to pay money to get it cleaned up. I bought it on Nov 1st, 2014 and two weeks later I just found out that the driveshaft is extremely rusty. However, nobody wants to take any responsibility. Do you really think most buyer would want to buy a rusty driveshaft if they found it on the spot? I will find an attorney after this Christmas holiday (or later on today, Dec 26th, 2014). This is simply not ethical. First thing I will do is, I will find several buyers from my unit in Fort Benning to make complaints to our JAG so that the dealer, Carl Gregory Dodge, RAM, Jeep from Victory Drive, Columbus, GA to be blacklisted so nobody from Fort Benning, GA will ever set foot on their store. Next, I will have to deal how to get my own truck fixed. Other buyers, I have gathered have other bigger mechanical issues with this dealer. Since, we couldnt resolve this in a proper honest business relationship this is the only solution to fix the whole fiasco. I asked for paperworks regarding my last service with your company and Lawrence told me it was your company policy that the case files are not allowed to be release. They are considered legal documents but your company couldnt even released it.As of Jan 10, 2015, My Bumper is falling off again and I can see the gap is getting bigger but not as bad like last time. Also, Chrysler, nor the dealership considering replacing my rusty driveshaft. I am sick of hearing from the fanboys talking about nothing wrong with it. Really? You seriously would walk into a shop to buy anything that is rusty just because you are the loyal brand follower? My payload is still horrible and I couldnt buy the truck camper like I originally plan. This truck is not built to carry any heavy payload for the equivalent class 3/4 tons. 1st time buyer of RAM truck.
Published: January 10, 2015
Justin of Fort Benning, GA
Source: consumeraffairs.com

2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicl
2008 Dodge Ram 3500 with a severe front-end wobble. I purchased this vehicle used from a Chevy dealership with 46000 miles on it. At 50000 miles I had a violent wobble that started at the right side of the vehicle, spreading to the left, then moved to the back of vehicle. This wobble shook all in the cab of the truck. I returned the vehicle to the dealership where it was purchased in April 2011. There was no problem found with the front of the vehicle, so the dealership contacted a local Chrysler dealership that had no knowledge of known front end problems but suggested it could be caused by a worn tire. This dealer rotated the tires, balanced, and did a front-end alignment, which was covered by an extended warranty I had purchased; yet no failed components were found. This death wobble (as shown on the net) continued and at the present time it is at a Chrysler dealership. I have been contacted by the business stating they found no failed components, so the insurance will not cover any repairs; but the dealership feels it is the steering box linkage, which can be replaced at one thousand dollars (my cost) without a guarantee that it will fix the problem. Chrysler has known about the problem for years and has not come up with a solution to a poor design and will not assist in any repairs. The problem is covered in issue #74 of the TDR (Turbo Diesel Resource) where it talks about possible repairs and after-market business, such a Genos Garage, where they are marketing a BD steering box stabilizer which they state “will eliminate the wobble.” I checked with the NTSB for complaints, only to be advised there have been no deaths reported caused by this wobble. I want consumers to use caution when purchasing a used vehicle 2500 or 3500 Dodge Ram, but I also know that all vehicles does not have the problem or just not reported.
Published: December 30, 2011
Gary of Arnold, MO
Source: consumeraffairs.com

As an owner of a Dodge this is the first time I have been very disappointed
As an owner of a Dodge this is the first time I have been very disappointed with its make of the Dodge Ram. My truck is 13 Years old at about 97,000 miles and have a blown head gasket. I keep up with maintenance and always clean dont use it much or haul anything. Now this is very expensive to fix. Its like putting a down payment for a new car.
Published: November 14, 2016
Araceli of San Jose, CA
Source: consumeraffairs.com

1997 Dodge Truck - The clear coat has peeled off most of the hood and cab t
1997 Dodge Truck - The clear coat has peeled off most of the hood and cab top and is spreading to the front fenders. It cost me almost $1,800.00 to repair the front suspension because there was no fitting on any joints. The fresh air intake allows trash to enter the system, which will build up over a 30 amp resistor and start a fire. It took almost 3 months to get the smoke smell out. Dodge installed a new resistor but did not repair the melted heater housing, which also affects the A/C during the summer.
Published: December 2, 2012
Paul of Morfolk, VA
Source: consumeraffairs.com

Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service d
Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service dept 10 separate times to fix my cruise control. With every visit I was greeted as an inconvenience each time until the second to last where Jay who I perceived to have been helpful until I went for the last time. He told me I was square and would not be charged for the repairs due to 99% of the problems being due to lazy mechanics. I was charged $500+ to have the repairs accomplished. Hindsight I shouldnt have given them a dime but I wanted to be done with this dealership as soon as possible. You will have better luck going anywhere but here. I personally have a biased against Dodge in general after this experience and will probably go to another brand.
Published: December 6, 2018
Kyle of Bonaire, GA
Source: consumeraffairs.com

I go for a test drive for Ram 1500 new model 2019. It was amazing and I lik
I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didnt release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didnt have too much support from manager there due to my credit history.
Published: December 7, 2019
Hatem of Richmond, TX
Source: consumeraffairs.com

2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles lea
2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles leaking oil. Never heard of this in my life. Cheap steel.
Published: July 28, 2015
Michael of Jamaica Plain , MA
Source: consumeraffairs.com

I own a 2016 Dodge Ram 2500. I was having transmission problems as a result
I own a 2016 Dodge Ram 2500. I was having transmission problems as a result of a recall on solenoid. I had it replaced 4 times. The first three times I was still under 100k miles. I had transmission rebuilt $3700. Service engine light came on again. Brought it to dealer where they replaced solenoid again. Dealer said truck needs new transmission and cost would be $7900. I asked Dodge for assistance covering parts since it was a result of recall. 2015 truck had 100k warranty and 2016 only 60k which is obviously not long enough. Dodge would not offer any assistance at all. The truck engine is not built to last long.
Published: July 21, 2020
Maria of Utica, NY
Source: consumeraffairs.com

While picking up the 2007 Ram, I found water under the back seats. The sale
While picking up the 2007 Ram, I found water under the back seats. The sales representative assured me it was due to the cleaning and washing of the truck, and if this was a window leak, the dealer will service it. It rained last night, and I found plenty of water under the seats. Now the dealer sale representative and manager denied seeing and saying that the dealer would be responsible for the leakage. I need the rear window to be repaired; the rain or water is affecting the structural integrity of the car due to corrosion. Needless to say, the mildew and smell inside the car is not acceptable. If I would have been aware of this issue, I would have never bought the truck.
Published: September 20, 2011
Roberto of Spanish Fort, AL
Source: consumeraffairs.com

My 2009 Ram has lit like a Christmas tree so many times I lost count. Repla
My 2009 Ram has lit like a Christmas tree so many times I lost count. Replaced many modules over the years and Im 100% confident that not one was defective. Drive in with the warning lights on and everything working after a dealership mechanic evaluation, then something mysteriously (without explanation) stopped working (like the 4wd for instance) and was told a module needed replaced. These trucks are electrically unsound and have faulty instrument panels that Dodge wont repair. Terrible engineering and dealer mechanic work. Plus a company and subsequent dealerships that cant and wont address the problem except waste your time with a bad warranty. I absolutely stand by these comments and have all my records/correspondence with the Dodge and the dealership.
Published: March 20, 2015
Walter of Sterling, MA
Source: consumeraffairs.com

2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still h
2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still have the same problem after 3 times trying to get it fixed. Maybe some of the same truck owners out there can help me. I have a howling noise from 25 to 35 mph and when I get to 40 on up I have a bearing sound that comes and goes. Let off the accelerator and the noise goes away. Anyone had this problem and what was the fix?
Published: November 1, 2014
Russell of Beecher , IL
Source: consumeraffairs.com

1997 Dodge truck paint peeling off in mass - Lousy Dodge/Chrysler paint. Be
1997 Dodge truck paint peeling off in mass - Lousy Dodge/Chrysler paint. Beware spending big bucks on a Dodge Ram or Chrysler product. The paint has peeled off the hood, top of the cab and almost every horizontal surface. It is also creeping down the sides. It is like a time bomb. It started about 4 years ago, like a timer went off. My last Dodge truck for sure. $2,500.00 to repaint. They have to strip it. I have friends with other brands of trucks with more miles and as old. They still have their paint.
Published: November 24, 2012
Steve of Berthoud, CO
Source: consumeraffairs.com

We are a small company that has purchased Dodge Ram 3500 diesels over the p
We are a small company that has purchased Dodge Ram 3500 diesels over the past 5-years. The most current two we purchased were in 2018 and they will be the last. We currently have 13 Dodge Ram vehicles with the oldest a 2014; which is our entire fleet. Between the 13-Dodges we now have 50-recalls. For us to decommission a vehicle for a couple of days so the recall can be completed requires a lot of work; costly for us. We must move our crews out of the truck, rent a truck, interrupt our workday, pay overtime, create problems for our client, deal with issues created with USDOT, and on and on which all relates to us losing revenue for our company.For a small business to have to go through this difficulty for 50-recalls; up to 50-times; let alone all the service problems and mechanical failures with these vehicles, they are extremely excessive and costly to us. We have completed 43 of the 50 recalls to date. Costs are mounting and the recalls keep coming; one at a time. What are they building at Chrysler? What inferior components are they using that creates these recalls and dissatisfied customers like us?We have called FCA (Fiat Chrysler Automobiles) to discuss and to talk with a supervisor but they are proving very difficult to get hold of. They have only returned one of my calls that was not able to be answered; the message was; that they simply say who they are but they leave no contact information. Calling back to the main number only gets us to the basic apologies and they will only take a message for the supervisor; they say that the supervisor has no direct contact number or email; we (ironically) wonder why. They say that the Supervisor will call back in 1-business day; that is not happening. In the past, we loved Dodge Ram; but not anymore. We are currently and actively searching for a new brand; NOT DODGE. We need to replace three trucks this year plus add one more to our fleet.
Published: May 31, 2019
MATT of Salt Lake City, UT
Source: consumeraffairs.com

Bought new 2016 2500 cummins in august. Engine brake started to not engage
Bought new 2016 2500 cummins in august. Engine brake started to not engage when going down hill. And transmission was not shifting down. Dealer did update on the ecm flash. Now I have no engine brake and the transmission lets the truck freewheel unless you apply brakes. This shouldnt be this way. The Transmission should shift down and the engine brake should reduce the use of the brakes 30 to 40%. Is ram going to fix this problem.
Published: November 9, 2015
Rogers of Orem, UT
Source: consumeraffairs.com

Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it
Bought a 2015 limited Dodge Ram. This truck has the air suspension. Had it for a couple months and it would not start. The fob would unlock the door and remotely start the truck but would not allow you to push the button to take over from remote start and drive. Finally got it started after approx. 1hr. The next morning took to dealer. Had it three days, replaced fobs. Worked for two weeks, happened again. Had to be towed. It has now been at the dealer for three weeks? They dont know what the problem is. Have replaced fobs again but no luck. Said it is a star case and engineers are working on it. Apparently that would make me feel so much better?I called Chrysler service and got absolutely no help AT ALL. What a joke. I have owned four dodges up till now, all bought new. Think this will be my last one. When I had the truck towed it took them four hours to get here. They gave me a rental to drive. Its a Ram, six cylinder that would not pull a trailer and does not even have a hitch. I spent over 50K on a truck and they give me a 20K replacement. What a joke!!! Has anyone else experienced this problem?
Published: July 28, 2015
Dennis of Sanger, TX
Source: consumeraffairs.com

A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer ha
A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.
Published: January 11, 2016
Choncho of Dallas, TX
Source: consumeraffairs.com

Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, in
Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, initially, for a shimmy at 70MPH (on cruise control). The problem was noticed when I decreased my average speed from 75MPH to 70MPH to save gas. The problem exists when ascending/descending long hill. The truck was taken to Crown Dodge 4 times; each time, something was done to correct the fault. However, after being told it was fixed, I drove it home on the I-44 turnpike, and the situation each time was the same. The final analysis was that it is the nature of the beast - that engine has such torque. A local independent repair facility assured me it was not the U-Joints. I took the truck to Central Oklahoma Dodge yesterday and gave the information above. Today, they tell me (Mark) that they cannot duplicate the problem. He (Mark) is going to take the truck on the freeway tomorrow to try to duplicate the problem. My question is, what if he duplicates the problem? Then what? If it is the nature of the beast, nothing can be done. I am unable/unwilling to drive a vehicle with a known problem. I converted to Dodge from Chevy/Ford at the suggestion of my close friend. This is my second Dodge. Please advise soonest. (I am unable to talk on the phone due to Cochlear implant. If you need me to call you, I have to use my CapTel phone.) Thank you.
Published: September 27, 2012
Fred of Chandler, OK
Source: consumeraffairs.com

I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drov
I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if its illegal, and their pump is bad, shouldnt Dodge pay for it? Its not my fault or any other ECODIESEL drivers fault that they manufactured a faulting part. I think Im going to put a sign on my doors that read DONT BUY A DODGE...THEY WILL BREAK YOUR BANK.
Published: December 1, 2018
Johnny of Hattiesburg, MS
Source: consumeraffairs.com

I feel it is necessary to write you about the problems I have faced with my
I feel it is necessary to write you about the problems I have faced with my truck and your company. On September 12, 2014 purchased 2013 Dodge Ram 1500 from Dallas Dodge Chrysler Jeep (11550 LBJ FREEWAY, DALLAS, TEXAS 75238) VIN # **. On the purchase date, radio and navigation do not work correctly. I was told by the salesman to take it by my local Dodge dealer (McMullan Motors) to have it checked as it is still under warranty. The first time I take it in, after waiting for a couple of hours, I was informed the radio technician was not there and I would have to bring it back in. I work about 300 miles from my home so I informed them I would have to set up another time to drop it off. I could not leave it and do not own another vehicle. I was also not offered a courtesy vehicle or rental car. In the meantime, I noticed several other things not working correctly so I made a list to get everything checked upon my return.On December 15, 2014 I bring my truck in to be serviced for the following problems: navigation/compass/radio not working, headlights fogging up, vibration felt while driving down the road. Of these 3 problems, only one was fixed even though I was assured by the service department my truck was fixed and I was good to go. On December 23, 2014 I was shopping and when I returned after a rain, my truck had approximately 3 of water inside the cab. I immediately called the McMullan Motors and they explained to me someone else had called with the same problem. I was told if I took it somewhere to have it fixed, other than a Dodge dealership, that would void the warranty. I then made another appointment to drop my truck off, leave it and pick up later.On January 5, 2015 I took truck in for leaking back glass. I am called and good to go. On February 12, 2015 check engine light comes on. I make another appointment. On February 13, 2015 I take truck in for check engine light, fuel sensor vibration. I explain to the service dept. I am still feeling the vibration and was assured they did not feel anything and I should bring it back in for another look. On May 4, 2015 take truck back in for vibration/rotate and balance tires. This time, they rotate and balance my tires. I pick truck back up and yet again I am told that I am good to go. I call them back later that day and tell them I still feel it. I was informed I should bring it back in for another look. During the month of July, my back glass leaks again after a rain. I take it to another dealership to have it repaired. I also explained the vibration to them. I cannot leave it that day and asked to bring it back the next week. This time I leave the truck for 5 days!!!On July 22, 2015 take truck back in for leaking back glass, vibration felt while driving. I go back to pick truck up and I was told that my vehicle warranty was up and my extended Gold Plus warranty (I paid an extra $1500.00 dollars for this) had a 100.00 dollar deductible which I was responsible for. When I explained I had already paid for this once, I should not be responsible for paying for something that was already fixed once by Dodge, the service manager told me to call the dealership and ask them about it. I asked about the vibration and the manager informed me that Ram is notorious for putting bad tires on trucks. The tires are probably the cause of the vibration and I should contact Goodyear to discuss it with them since Dodge is not responsible for tires!!! So, I call McMullan Motors about the back glass issue. I was told by the service department and I quote, Sir we get ** parts all the time! Sometimes we get ** parts right out of the box!!! How sad is it that your own employee tells me this!!! Mr. Hegbloom this is my complaint: I drive to Dallas to purchase my dream truck! I get these responses from your own employees!!! Good to go. Ram has gotten so bad, Dodge separated themselves from the Ram name. Dont know why its vibrating - couldnt feel anything- bad tires, ** parts. Not once has anyone apologized and tried to actually fix my truck. It seems that passing the buck on has become quite the norm. I know this letter is lengthy and for that, I apologize.There are many truck companies I can choose from. I can buy any truck I so desire, some for less money. I have been a loyal Dodge customer for many years and feel that I am owed some loyalty in return. I am truly disturbed by the inept actions of your employees. I saved up my money and had the choice of any truck on the market. I hope that you can restore my faith in your company.As of today, here is a recap of problems I am still having with my truck: engine noise vibration around 40 mph or 1100 rpm, vibration in truck suspension while driving normal speed, transmission is slipping when accelerator is pressed, transmission shifts hard in and out of gears, tires are severely worn at less than 40,000 miles, overall performance of truck is poor, radio still does not work correctly, USB port does not work.
Published: August 25, 2015
Jessie of Hattiesburg, MS
Source: consumeraffairs.com

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