Kia Soul EV service call

Kia Soul EV service call
Kia Soul EV service call

Kia Corporation, commonly known as Kia is a South Korean multinational automobile manufacturer headquartered in Seoul, South Korea. It is South Korea's second largest automobile manufacturer after Hyundai Motor Company, with sales of over 2.8 million vehicles in 2019.

The funky 2019 Soul EV appeals to the eco-friendly, keeps the utility of the gas-powered Soul, and adds a host of tech features to please even the geekiest of hamsters. Its meager 111-mile driving range is, unfortunately, half that of key rivals such as the Chevrolet Bolt, the Tesla Model 3, and Kia's own Niro EV. An all-new Soul EV—complete with a competitive 243-mile driving range—goes on sale soon as a 2021 model and appears to be worth the wait.

Are you looking for a Kia Soul EV service call? When you need a quality Auto Mechanic FAST, you can trust an Auto Helpers Expert to provide you with professional, friendly, and quality service.

Whether you are interested in a new or used Kia Soul EV vehicle, require expert service, or simply want a vehicle checkup, we are ready to serve you. We will help you when you are looking for a Kia Soul EV service call.

Why use us?

  • Are you looking for a Kia Soul EV service call.
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We have extensive Kia Soul EV experience. We excel at anything automobile. Call us today for help when you are looking for a Kia Soul EV service call.

Mechanics perform basic care maintenance, such as oil changes and tire rotations, diagnose more complex problems, and plan and execute vehicle repairs. Automotive service technicians' and mechanics' responsibilities have evolved from simple mechanical repairs to high-level technology-related work.


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Product Reviews:


Kia Stingers have faulty brake rotors, this is a known issue and a quick Google search for stinger rotor problems will confirm this statement. My rotors have been pulsating since about week one of ownership. Kia will not resurface or replace the rotors that I have have been fighting to have fixed for about 9 months now because I have since installed aftermarket wheels and tires. What a joke, any excuse they can use to get out of covering their faulty products. Will not be buying another Kia, ever.

David of Dayton, OH
consumeraffairs.com


We bought the car in 2006, since that time we have taken the car in many times for mostly bad electrical problems. Each time they so call fixed temporary, then next time more charges and waiting for parts that never came in, and/or new workers didn't know what was going on. This Friday taking car in for oil and burning smell in dash board, guess what, $89.00 just to look at, oh maybe even more. We are done with Kia.

James & Katherine of Fort Walton Beach, FL
consumeraffairs.com


I bought a 2015 KIA Soul in Aug 2015, a 2015 model. I bought the car based on price and gas mileage. They touted the excellent warranty and reliability of the car. Well, six months later the car stopped running at a stop sign this past Sunday. It's a manual transmission and would not engage the transmission. Had it towed to KIA and was informed today the clutch was burnt out and the warranty on this is 12K miles and the car has 12,900K so guess what. Yep, $1500.00 dollars later I can get my car back. I have driven manual transmissions my entire life and never had any sort of clutch failure. Buyer beware. Please read and advise all your friends to stay as far away from KIA as possible. Supposedly the case was sent to KIA headquarters who denied the claim. Shame on that person and believe me I will spread the word far and wide. DO NOT BUY A KIA.

Jack of Sunnyvale, TX
consumeraffairs.com


I own a 2009 Kia Spectra and at 26,800 miles my transmission had to be replaced. At 82,200 miles, the 2nd transmission had to be replaced. This will be the 3rd transmission in 3 years. When I contacted the service manager of Kia of East Syracuse, he told me that headquarters will need to see the receipt for the transmission flush that should have been done at 30,000 miles. I mentioned to the manager that I thought it was at 60,000 miles? He stated that in areas where there are extreme conditions; i.e.; New York, a flush needs to be done every 30,000. I spoke to my mechanic and a number of people who are knowledgeable of automobiles stated that this is preposterous. I reviewed the manual and noticed that a flush wasn't needed until 105,000 miles for an automatic transmission. Secondly, the current transmission technically only has 57,000 miles. Since when do transmissions' life expectancy only last less than 60,000? The dealership that I purchased the vehicle at is refusing to cover this under warranty. Headquarters is "hemming and hawing" about this and I still await their decision. As a result, I continue to be without a vehicle.

Robert of Syracuse, ny
consumeraffairs.com


Our 2014 KIA Sorento audio volume speed control doesn't work when the vehicle accelerate, we have to keep adjusting the volume both when we are at high speed (highway) and low speed (city). The Kia dealer didn't find any fault, so they took the car for a test drive and compared it with other new SUV and they said they noticed that the volume changed barely, but so small (or low) that anyone barely will notice that the volume adjusted itself, and they said without KIA directed them to do something, they can't. So they told me to call KIA and explain the problem and that's were the unwelcome and the frustration came in: I called KIA to explain the problem so I can have a better understanding of what's going! Everything was going okay 'til I mention the complaint about the volume and she became very angry with me and started to speak very loud! She asked the name of the dealer and the name of the person handling the repair etc., and she said if the dealer said the SUV is working normally then it is. So I tried to explain to her of what the dealer did and how they couldn't diagnose the problem, but she became so angry with me all of a sudden that she was very hard to talk to! So I thank her for her NO HELP and hang up.I am frustrated with this because I found out that I am not the only Sorento owner with this problem, and the way she was on the defensive, I'm pretty sure she has heard about the problem. I have a 2001 Chevy Impala and it has that audio volume speed control feature and guess what??? It works flawlessly and KIA can't make the same system work on a 2014 model?? Really. I want KIA to look into this problem and update the SUV systems.

saky of Ridgefield, WA
consumeraffairs.com


I originally purchased a Kia Sorento EX in July and after the car being in the shop numerous times without any resolution to the problem, I then traded it in after only a month for another 2013 Kia Sorento EX but with the 3rd row seating and navigation package. My 3-month-old car was in the shop. I originally had a problem with the gas mileage and rpm to which I was told Kia came out with an update to fix that problem, which apparently after having the update applied to my vehicle has made the problem worse! I currently am getting horrible gas mileage for a four-cylinder; if I wanted only 18-22 mpg, I would have purchased a 6-cylinder. On top of that, my heating element went out on the driver's side which they ordered the part, but that apparently was not the problem and at the moment they are not sure what is going on. I then tried to get a rental car through the service offered by the extended platinum coverage that I had purchased at the time of purchase of the vehicle. I was then rudely told that the only way a rental is covered is if the vehicle has a diagnosis code and that the issue would be covered under warranty! It's a brand new vehicle with extended coverage. Why wouldn't it be covered under warranty? What is the point of me spending over a thousand dollars on a warranty that is useless? I am beyond upset with my recent purchase through Kia and I'm very disgusted at the way the regional office handles customer complaints or concerns. I initially had a claim pending with Kia. I called several times, each leaving a message, and still have yet to receive even a courtesy call back. The young lady I had originally spoke with when I had an issue with the first vehicle told me, "That's why Kia has a warranty to cover issues with their vehicles!" So that tells me that they aren't going to make a quality car because they have such an outstanding warranty? It's not even the issue with the warranty; it's the stress and gas wasted running back and forth to a dealership. If I wanted an unreliable vehicle, then I would have purchased a used car! At the moment, I have nothing good to say about Kia because you obviously don't stand by your products. Your customer service is very lackluster, and the right to do would have been to may be a little more caring and even offer a gas card for the inconvenience of my traveling 50+ miles back and forth to the dealership. So that day, after spending over two hours in the service department, I was given a rental by the service asst. manager in which I do commend her for doing so, seeing that they had yet to come up with a solution to the problem. I was happy with their covering the rental but not by the fact that it was a basic model Nissan Versa! On another note, Kia is the only dealership that I have dealt with that does not have a shuttle service nor uses their own brand of vehicles as loaner cars which, to me, says a lot. All that I was asking for was that someone takes a little more initiative in solving customer issues and making sure the customer is satisfied, and I am really hoping that my problem is successfully resolved this time around. It's one thing when you are having issues with your vehicle and customer service goes above and beyond. At least when people ask if you like your vehicle, you can tell them, "Well, I've had a couple issues, but Kia corporate was very helpful in resolving," vs. "No, I wouldn't suggest that you purchase a Kia!" I was just contacted by the service department at Conyers Kia and my car is drivable but the issue hasn't been fixed. They need to order a new part which won't be in until sometime next month. So now, that is more time and gas wasted! Once all the parts came in, I then took my vehicle back into the shop for the fourth time!They then replaced the alternator which was supposedly causing the idling problem, and they also replaced my heating element. Well, two months later, let's just say not only has my gas mileage gotten worse since they replaced the alternator but the idling problem has returned! Also, the update that was supposed to fix the problems was obviously a lie because not only is the problem unfixable, Kia has come out with a reimbursement program for falsely advertising mpg on certain vehicles.

Litisha of Mcdonough, GA
consumeraffairs.com


On 11/25/18 I purchased a vehicle from KIA of Irvine. They totally scammed me on the service and maintenance contracts and also the theft deterrent on the car. They went as far as to fraudulently forged my signatures on the maintenance and service contracts. Those two added up to $4000.00, they also snuck in $1495.00 for the theft. So a total of $5495.00 added to my contract without my knowledge of it. The people that work in finance are nothing less than thieves and liars. None. And for you people that work in sales your hands aren't clean either. You might not be directly involved in the fraud and the "Payment Packing" that is being used in finance, all of you most definitely are aware of what's going on over there in finance. When you guys forged my signature on those two contracts, you then submitted them for payment and then received payment for them. That is fraud!! And I am 100% convinced that the owner of this dealership has got to be aware of the practices being used there to commit fraud to scam their customers out of money. "HE KNOWS." Every one in sales and finance are all thiefs and I assure you, that you will get what you have coming.

Troy of Hemet, CA
consumeraffairs.com


KIA (Sorento) has a factory defect, which is not being disclosed at the time of purchase. The gear shift switch assembly has a shift cable that tends to malfunction. I want this to be noted. Should this part defect occur in the future, it will be replaced without cost.

Barbara of Miramar,, FL
consumeraffairs.com


2008 Sorento - Kia is just trying to wait me out on the warranty! I had it in four times on two different dealers. They replaced the hub but not the compressor and that's what is bad. I'm within 6,000 of the end of the warranty. I have no doubt after reading all the other complaints about this year and the A/C problem that once I'm over the 60,000, then they will say it needs to be replaced. I will never buy another Kia. A warranty is only as good as what they will back up and how well they honor it!

Rick of Greenville, SC
consumeraffairs.com


I own a 2014 Kia Sorento, and I love all the staff at the dealership where I have my car serviced however I will never purchase another Kia again. My car has just over 100K miles so I am out of my warranty. On 4/7/20 my left wheel speed sensor failed costing me $657.35. Then, (16) sixteen days later on 4/23/20 my fuel tank sensor failed, costing me $463.61. Then, on 5/6/20 my right wheel speed sensor failed cost me $513.32. In less than 30 days I spent almost $1700 on repairs. These sensors should not have failed like this. I have owned numerous cars and I have NEVER had any of these issues. Kia has a long history with these same wheel speed sensors failing specifically in the Sorentos and Sedona models. After many recalls on earlier models, now they only fail after the car reaches 100k.Kia advises me today that there is absolutely nothing they can do to help offset the cost of their failing parts. I was advised by the young lad on the phone that parts don’t last forever and cars need to repaired at times and that’s just how it is. Kia is a total disappointment and should be ashamed in how they treat their customers. Kia has been priding itself on how they have helped out during the pandemic, however their faulty parts put their employees, customers and me at risk on 3 separate occasions.

Amy of Boynton Beach, FL
consumeraffairs.com

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