Infiniti Q60 service and repairs

Infiniti Q60 service and repairs
Infiniti Q60 service and repairs

Infiniti is the luxury vehicle division of Japanese automaker Nissan. Infiniti officially started selling vehicles on November 8, 1989, in North America. The marketing network for Infiniti-branded vehicles included dealers in over 50 countries in the 2010s. As of 2020, there were 25 markets served by new car dealers.

The 2018 Infiniti Q60 is a luxury coupe that offers a combination of style, performance, and premium features. It's known for its sleek design and spirited driving dynamics. Here's an overview of the 2018 Infiniti Q60:

Engine Options: The 2018 Q60 came with a variety of engine choices:

A 2.0-liter turbocharged inline-4 engine producing 208 horsepower and 258 lb-ft of torque.

A 3.0-liter twin-turbocharged V6 engine with different power outputs, including 300 horsepower and 295 lb-ft of torque or 400 horsepower and 350 lb-ft of torque in the Red Sport 400 trim.

Rear-Wheel Drive (RWD) and All-Wheel Drive (AWD): The Q60 was available in both RWD and AWD configurations, allowing buyers to choose based on their driving preferences and needs.

Transmission: The Q60 was typically equipped with a 7-speed automatic transmission with manual shift mode, providing responsive and smooth gear changes.

Trim Levels: The 2018 Q60 was offered in various trim levels, including the base Q60, Q60 Luxury, Q60 Sport, and Q60 Red Sport 400. Each trim level offered different features and performance characteristics.

Exterior Styling: The Q60 is known for its distinctive and elegant exterior design, featuring a signature Infiniti grille, sleek lines, and LED headlights.

Interior: Inside the cabin, the Q60 offers a comfortable and upscale interior with premium materials, leather upholstery, and a driver-focused cockpit. It typically accommodates up to four passengers.

Infotainment and Technology: The vehicle comes equipped with Infiniti's dual-touchscreen infotainment system, which includes an 8-inch upper screen and a 7-inch lower touchscreen. It offers features like navigation, Bluetooth connectivity, a premium Bose sound system, and available options like Apple CarPlay and Android Auto compatibility.

Safety Features: Standard safety features included multiple airbags, stability control, anti-lock brakes, and a rearview camera. Advanced driver assistance features like adaptive cruise control, blind-spot monitoring, and forward collision warning were available on higher trims.

Performance: The Q60 is designed for spirited driving, with its V6 engine options providing strong acceleration and dynamic handling. The Red Sport 400 trim, in particular, offers high-performance capabilities for enthusiasts.

Fuel Efficiency: The 2.0-liter engine typically achieved fuel economy ratings of around 21-23 miles per gallon (MPG) in the city and 28-30 MPG on the highway, while the V6 engines offered slightly lower efficiency due to their higher performance.

The 2018 Infiniti Q60 is a luxury coupe that caters to those seeking a blend of style and performance. When considering a used Q60, be sure to research the specific trim level and options to ensure it meets your preferences and needs. Additionally, a thorough inspection and vehicle history report are advisable before making a purchase decision.

Are you looking for some Infiniti Q60 service and repairs? Get end to end Auto Mechanic services from a simple repair or something more complex. Our Auto Mechanics are able to do a professional job in a quick and cost effective manor.

Whether you are interested in a new or used Infiniti Q60 vehicle, require expert service, or simply want a vehicle checkup, we are ready to serve you. We will help you when you are looking for some Infiniti Q60 service and repairs.

Why use us?

  • Are you looking for some Infiniti Q60 service and repairs.
  • On time for scheduled appointments
  • Thorough in our work and show craftsmanship every time
  • Honest
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  • Competitively priced

We have extensive Infiniti Q60 experience. We excel at anything automobile. Call us today for help when you are looking for some Infiniti Q60 service and repairs.

Mechanics perform basic care maintenance, such as oil changes and tire rotations, diagnose more complex problems, and plan and execute vehicle repairs. Automotive service technicians' and mechanics' responsibilities have evolved from simple mechanical repairs to high-level technology-related work.


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Product Reviews:


Have a 2006 G35 Coupe. Garage kept beautiful car. Recently the entire dashboard has a crack from end to end. Finding out now that this has been a problem with Infiniti and yet they will have nothing to do with it. Has a class action suit been filed?

Carol of Tierra Verde, FL
consumeraffairs.com


Recently, I purchased 2011 Infiniti FX35 Premium model from Woodbridge Alta Infiniti. My brake started to make squeaky noise around 5,000km odometer reading (Canadian car). I took it to my dealer 3 times, the technician did the security sanity check and found no problems and told me it's common to hear brake squeaky noise in all Infinitis. So basically, the dealer won't do anything to fix squeaky problem. At this point, my only option is to upgrade factory brake pads to ceramic pads and I am not even sure this will fix the problem. I am very disappointed in (1) Alta Infiniti technicians and (2) FX35 brake system.

John of Toronto, ON
consumeraffairs.com


We are leasing a 2017 QX70 that currently has 6,000 miles. It has been to the dealer twice because the battery keeps dying. The 1st time they just replaced the battery without asking what would cause it to drain.The 2nd time, they finally decided to test the electronics to see why the battery keeps draining. The dealer couldn't confirm this would fix the problem but they think it is the push button start which they tried to say was not factory installed (until they looked up the window sticker). Aside from the inconvenience of a dead battery TWICE, we have had a loaner car for a month and still don't have the car fixed.We filed a report with Infiniti Consumer Affairs who sent the case to their legal team to see if we could break the lease without penalty. Brian, the CA rep assigned to our case takes two to three days to return phone calls. He finally called today to say CA determined we cannot break the lease under the Lemon Law. Our car is still not fixed and the dealer has yet to confirm when we can expect it to be fixed. We will never buy another Infiniti again as this is a joke. The car isn't even used enough to have had its first oil change! And there is no guarantee the push button start is truly the problem, so this could keep happening.

Stephanie of San Diego, CA
consumeraffairs.com


My EX 35 has 55k miles. Steering makes groaning/thumping sound when turning right and going over bumps. Took it to dealership (Lupient in Minneapolis) and was told this is due to problem with steering box and will have to be replaced at cost of $2,100. Asked about warranty and was told steering was out of warranty at 50 k miles and that existing drivetrain warranty (6 years or 70k miles) would not cover. Was told to contact Infiniti consumer affairs. Did so with same result. Steering is most critical system on a car (as wings are to airplanes); this car has not been abused and I've never encountered such a problem in any of the ten cars I've owned (4 of which have been Nissan/Infinitis). I've found internet references to this problem with this car - this must be a manufacturer defect. Is Infiniti copying the GM strategy of rebuffing serious safety complaints until serious problems occur? I would like for infiniti to make good on this issue and help me repair this problem.

Jack of St. Louis Park, MN
consumeraffairs.com


Everything has gone wrong with Infiniti. I just had to have a transmission installed and it only has 125K miles. Lots of electrical problems, sun roof broke, and driver's side door won't stay open. I should have bought a Toyota.

Cin of Buford, GA
consumeraffairs.com


I am a SEVEN-TIME Infiniti owner. On 11-9-19 we leased a new Infiniti QX-60 from Infiniti of Columbus in Dublin, Ohio. We traded in a 2017 QX-60 coming off lease. One week after the trade in, we received a bill for $2,493.84 from Infiniti Finanacial Services, due immediately for payoff on the OLD lease, which contractually the Dealer was to have paid off. I tried to reach our salesman Stephen ** by phone several times that day, with NO return calls. I then emailed to Mr. ** as to why our now turned in vehicle had not been paid off. He replied by email that their finance/accounting department had told him that the check had been mailed. 10 days later on 11/25/19 I called Infiniti Financial Services who stated that NO payoff check had been received.I again emailed Mr. ** our salesman who again stated that he again checked with accounting who yet again verified the check had been mailed. One week later on 12/2/19 I again called IFS who again stated that no check had been received. I agained emailed and called our salesman repeatedly who no replies this time. I then called the Sales Manager Radu ** at the dealer who said he’d immediately resolve the issue. 3 days later I again called IFS and no payment had been received. I multiple times emailed and called the Sales Manager Radu ** with no replies.On 12/5/19 I then called the Finance manager Mike ** who proceeded to sort the issues out. The next day he got back to me on 12/6/19 and told me the check was NEVER ISSUED as the salesman had told me, until 12/3/19 and that Infiniti Fine isl Services had LOST the check. On 12/7/19 I received a collection letter from IFS, at which time I called Infiniti Consumer Affairs to assist with my payoff issues and lack of customer service from the dealer. I again spoke with Mr. ** the finance manager on 12/9/19 who stated he would overnight another payoff check. That same day I received a call from Austin, a Regional Manager for Infiniti Consumer Affairs in Nashville who stated he would also assist in resolving this matter.On 12/11/19, I spoke with Austin again, as well as an IFS representative who stated BOTH the lost check and the replacement checks had been received and who emailed me a payoff letter. On January 4, three weeks later I received a NEW collection letter from IFS for the original amount as well as a check from IFS for the same payoff amount made out in my name. I called IFS, who stated the account was now in collections with the loss recovery department which was closed on a Saturday. I again called Infiniti Consumer Affairs and requested that the case be re-opened. On Monday 1/6//20, I again called Consumer Affairs as Austin had not called despite my leaving several voicemails at his direct dial number.They connected me to him, and he partied me in with IFS and then the Loss Recovery Department. Austin refused to stay on the line as he was “too busy to continue helping” and stated he would call me in follow up 2 days later. I then spoke with Frank ** at Infiniti Financial Services loss recovery department with my attorney listening in, and Frank proceeded to laugh as he reviewed the case facts. Upon his review, and after spending 75 minutes on the phone with multiple people, in addition to over 4 hours spent on calls and emails prior, Frank proceeded to tell us that IFS had refunded the second payment from the dealer to me instead of the dealer, and simultaneously referred me to multiple collection agencies (several of whom had called me already earlier that day). Mr. ** explained that he indeed could NOT avoid the check erroneously mailed to me and that I had to deposit the check, and mail a personal check along with the bill and collection notice to pay off the 2017 Infiniti, and stated he would no longer pursue collection of this account and refused to e-mail me confirmation of this or our discussion. The next day on 1/7/20 I deposited the erroneously issued check from Infiniti for $2,493.84 and simultaneously mailed a personal check for the same amount via Certified Mail, return receipt requested.Austin, from Infiniti Consumer Affairs called me once on W. 12/8/19, while I was on an emergency phone call. I am a physician and was unable to take his call. Less than 60 seconds later, I called Austin back at Cinsumer Affairs and again left multiple voice mails with NO return call. I hope anyone considering owning/leasing an Infiniti will give second thoughts after reading our horrible saga of repeated failures at giving proper customer service at all levels of management.

Harold of Mansfield, OH
consumeraffairs.com


Although my wife's Infinity is 8 years old it only has 40,000 miles and was always garaged. Not left out in the Florida Sun except for short shopping trips. The problem is the vinyl on the dash is starting to crack in 6 places. Asked about replacement at the dealer and was told over 2000 dollars. I am going to buy a new car next year but it will not be an Infinity. I have never heard of this problem until checking on this web site.

Ed of Cape Coral, FL
consumeraffairs.com


Love to drive it loaded. These cars are slick with all the bells and whistles, power doors, sunroof, heated seats and leather interior. Great vehicle line up. Can't go wrong. They have multiple upgrade like special rims, tires, accessories, OnStar satellite and tinted windows but most of the line up has it all. They're very roomy and have legroom to stretch and a lot of elbow room and storage capacity and big trunks. Very good car or van truck. You just gotta go with what your family needs. Whatever your style it's here. Hard to decide what vehicle to choose. Fast cars, family cars. Even had multiple colors. You name it Infiniti's got it covered.

John of Lake Geneva, WI
consumeraffairs.com


Inifiniti has cars for every lifestyle, in all sizes and colors. From sports cars to SUV's they will find the right fit for you. They have beautiful features and amazing upgrades. The base models are amazing alone, but when you get into personalization you can make your vehicle as luxurious as you ever imagined. Sunroofs, power adjustments, automatic starters, and that's just a few! I went with heated seats and steering wheel, chrome rims, and winter tires! My favorite upgrade on my vehicle is the backup camera. This safety feature is a potential life saver. Basic models and luxury upgrades will keep you coming back for more as lifestyles change! I drive a two door coupe, so my vehicle only fits two passengers comfortably. However, if I choose to upgrade to a larger vehicle finding something of size would not be an issue at the same distributor.

Ashley of Elkton, MD
consumeraffairs.com


I specifically told the salesman when I made my test drive "appointment" that I haven't been in an Infiniti in years and that I wanted to test drive a car and see if this might be of interest to you. I also advised that I didn't have much time as I had to get dinner home to my family but I wanted him to give me a few lease numbers to look at and think about over a few days. I had to repeatedly tell this salesman that I was not buying a car that night and that I wasn't going to make that decision without thinking about it and discussing with my spouse. His response was, "C'mon man, I have to make two deals tonight." Rather than providing me with some numbers to think about and offering to follow up with me in a couple days, he repeatedly kept making offers which I had to repeatedly say, "I'm not buying a car tonight!"After saying no about 10 times, he said ,"C'mon man, you're killing me, I have to get rid of a car tonight." Never once was he interested in what I needed and what I was looking for. Since when did I stop in to a dealership to help out a salesman hit his goals?! I'm there to shop a car that I might be interested in and needed some time to consider my options. After coming back with deal after deal and pressuring me to buy the car, I finally just walked out of his office because he obviously didn't care that I didn't have much time, that I repeatedly said this is something I need to think about and discuss with my wife, and that I needed to get dinner home to my family. On my way out the door, I looked at the receptionist and said, "You guys just lost me for life." She said, "You're kidding." I said "No, I'm not." At that point, I made the decision that I would never be coming back to this dealership to buy an Infiniti.At that point, a gentleman came running out to my car and banged on my window as I tried to pull out. I rolled down my window whereby he said, "I'm the general manager, what happened, what happened, what happened?" I said, "You want to know what happened? I specifically told your salesman what the purpose of my visit was tonight. It was to test drive a car and get some options to think about. I liked the car and would have most likely come back later this week to make a purchase." I said, "I didn't appreciate the 'hard sell' and the fact that the salesman wanted to make me feel like I had to help him out." He then kept saying, "What happened, what happened?" I said I had no interest in being pressured 12 different times to buy a car when I was clear what my position was. He said, "You don't understand, I have a certain number of cars that I have to sell." I said, "It's not my responsibility to help you sell your cars." He then replied, "Well, if you weren't going to buy a car tonight, then I never had you anyways!" I then drove off.Are you kidding me? The GM of the dealership is telling me that "well I never had you anyways?" This entire experience was the worst car dealership experience I've ever encountered. Since when did it become all about, "I have to make two deals tonight" and "c'mon man, I have to get rid of a car" and "I never had you anyway?" Whatever happened to listening to the customer's needs and then seeing what you can do to oblige with their situation and what they're asking for? If this salesman would have simply listened and understood my needs, then he would have given me some options to consider and asked if he could follow up in a few days. I loved the car and was convinced I was coming back to buy but I just couldn't do it that night! Now, as a result of this experience, not only will I never buy from Lake Norman Infiniti, but I never want to buy an Infiniti, period! Your general manager's approach and comment about "never having me anyway" sealed the deal for me. As far as I'm concerned, he represents the Infiniti brand and if this is what your brand is all about, then "no, thank you." As the general manager of the most prestigious private club in Charlotte, I will be certain to share this experience with as many influential individuals that I can. This was borderline harassment and was an embarrassment to the dealership and the Infiniti brand. I respectfully request a phone call from a senior officer within the Infiniti corporation to further discuss.

Rick of Bryan, TX
consumeraffairs.com

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