best deals on Cadillac XT5 service

best deals on Cadillac XT5 service
best deals on Cadillac XT5 service

The Cadillac Motor Car Division is a division of the American automobile manufacturer General Motors Company that designs and builds luxury vehicles. Its major markets are the United States, Canada, and China. Cadillac models are distributed in 34 additional markets worldwide.

The 2020 Cadillac XT5 is a luxury midsize SUV known for its stylish design, comfortable interior, and a range of advanced features. Here are key details about the 2020 Cadillac XT5:

Engine and Performance:

Powertrain: The XT5 is typically powered by a 3.6-liter V6 engine, producing around 310 horsepower, providing a balance of performance and efficiency.

Transmission: The engine is usually paired with a 9-speed automatic transmission for smooth and efficient gear changes.

Interior and Comfort:

Premium Materials: The XT5 features a well-appointed interior with high-quality materials, creating a luxurious and comfortable cabin.

Spacious Seating: The SUV typically offers two rows of seating for five passengers, with ample legroom and headroom for both front and rear occupants.

Technology and Infotainment:

Cadillac User Experience (CUE): The XT5 usually comes equipped with the Cadillac User Experience infotainment system, featuring a touchscreen display, navigation, and smartphone integration (Apple CarPlay and Android Auto).

Driver-Assistance Features: Depending on the trim level, the XT5 may offer advanced safety features such as forward collision warning, automatic emergency braking, and lane departure warning.

Trim Levels:

The 2020 XT5 is typically available in various trim levels, allowing buyers to choose the features and options that best suit their preferences.

Design:

Distinctive Styling: The XT5 features Cadillac's signature design elements, including a bold front grille and sleek lines, giving it a modern and upscale appearance.

Cargo Space:

The XT5 provides a respectable amount of cargo space, with the rear seats capable of folding down to accommodate larger items.

Comfort Features:

Available comfort features may include heated and ventilated front seats, a panoramic sunroof, and other amenities to enhance the driving experience.

Towing Capability:

Depending on the configuration, the XT5 is generally capable of towing trailers, boats, or other recreational equipment.

The 2020 Cadillac XT5 is positioned as a premium midsize SUV, offering a blend of performance, comfort, and advanced technology for those seeking a luxurious driving experience.

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An auto mechanic performs repairs and diagnostic tests on vehicles such as cars, vans and small trucks. Some will perform maintenance on heavy vehicles, while others specialize in off-road vehicles or parts such as engines, tires and brakes.


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Product Reviews:


I am a victim of bad work performed on my vehicle by the service department, unethical car service practices and unheard-of customer resolution at Suburban Cadillac Plymouth, 40475 Ann Arbor Rd., Plymouth MI. I took my car in for service on 6/2/17 and the dealership had my car for over 2 months which caused me great concern. I researched the Timing Change job that was being done and learned it was a very tedious job. When I finally received my vehicle, cost $3111.01 which my warranty covered 100% but $750.00 was rolled over to me due to dealership not accepting $70 per hour labor cost and I had to make up difference.The next day while heading to work I noticed my XM Satellite radio wasn’t working. I called my Cadillac representative, ** to report the issue. He stated, “I’m sorry to hear that but that has nothing to do with the work that was done on your car and there are no loaner cars available at the time, you can schedule a loaner car but know this will be a separate issue/charge.” I explained these things were working prior to car repair and please have techs go over their work. It could have been the way they re-assembled things back together that obviously effected something else. My rep ** states to bring it in but understand no dealership responsibility and expect new charges.Upon arrival I ask to speak with the service director, **. He appeared friendly and sympathetic to what had happened to my car but agreed with his rep, **. When I ask ** to speak with someone higher up he declined and stated he is the only one that can assist. I insisted and he left the office briefly and returned with a business card of a manager under him. I was insulted and felt disrespected with the treatment of the team working together against me, the customer. He had me sign papers agreeing to check the vehicle for 130.00 fee. He gave me a loaner car and said, “Have a nice day. We will call you.”I received the call maybe a week and half later with ** asking for permission for a tech to drive my car home to ensure engine light doesn’t come back on. It is determined pass 50 miles, I gave consent. The next week ** called to say they have an estimate for my car. “The radio needs replacing cost $1600.00 because Sirius Radio stated the issue is not on their end, and by the way, while your car was being test driven something pertaining to the brakes collapsed and that will cost you $700, your total bill $2500.00 warranty doesn’t cover nor the dealership. The remainder covers the engine light and lockout issue. Let us know how you would like to proceed.”At this point I felt raped by these unheard-of business practices and called in later in an effort to reach a higher up. I left several messages on ** phone but received no call back. I was passed around the dealership and sent to voicemails with no return calls after leaving a couple messages. Much happened in between that revealed their dishonesty and how they worked together to ensure I didn’t speak with someone in authority to attend to this matter.I picked my car up today 10/3/17 paying 751.00 for the brake collapsed incident that happened while at dealership. Of course, my satellite radio still not functioning due to me declining to pay 1600.00 for a problem that occurred with them working on my car. And my computer system is now out of whack; voice commands no longer working, cd player not working, sound system poor sounding. I could have taken my car to a non-Cadillac qualified mechanic but felt Cadillac was top of line service. I am sick about the condition my car is now in. A couple of similar unethical instances happened to me within the past 2 years but were resolved satisfactorily via escalation so I continued to do business with this location but with this last instance and seeing this is a trend and now their normal practices, it’s clear I need to get the attention of someone who cares about the bottom line of the company.What I'm asking for is the dealership take ownership for their work which is the right thing to do -- refund my money for the incident that occurred while they had my car (mechanic took my car home) and put my car back in the condition it arrived in, working satellite radio (which I’m paying monthly services for) and reset or adjust my computer system. Voice commands no longer work. All inside controls and functions were working perfectly prior to the major repair done on my vehicle. The work they performed had nothing to do with these issues but obviously the way they reassembled my vehicle affected these things. They tore my engine down; kept my car 2 1/2 months, something obviously went wrong.Suburban Cadillac is using dealership mechanical lingo and rhetoric to mask what really happened and it is extremely frustrating that they have charged me 3111.00 plus 750.00 within 30-days to return my car to me out of whack and satellite radio not working. The radio is fine but the XM Satellite whom I’m paying monthly subscription is no longer working after car pickup. I filed a complaint with GM website, mailed a letter to corporate and spoke with someone finally at GM Customer Care on 10/17/17. They stated they spoke with Suburban Cadillac and must believe the experts and it’s nothing they can do. She was young and appeared insincere and indifferent to what had happened to me. She spoke very fast as if reading from a script and closed the matter. So now I’m reaching out to Better Business Bureau and the State Attorney General because the dealership has taken my money and left my vehicle with problems and no repair shop wants to go behind their work. Respectfully, Ripped-Off Customer.

Tyuana of Wayne, MI
consumeraffairs.com


I was into the Escalade but eventually realized that truck is just overkill and just a bigger version of a Chevy so I got a XT5. It's black with the sport package, wood trim, automatic transmission, and sweet moonroof. It can seat one person extra. I also love the OnStar.

Ernie of Elkridge, MD
consumeraffairs.com


I purchased a 2012 Cadillac SRX about 8 months ago. The lift arms that keep the back hatch up both had to be replaced. I have had an ongoing intermittent problem with the display being static or shutting completely off. The vehicle is having an idle problem when the vehicle is stopped and when accelerating. When I expressed my frustration to the service manager, he told me, "Well, GM makes the car; we have nothing to do with that." I responded that they "sold" me the car. I want the vehicle fixed and I don't want to bring the car in for a third time for the same problem.

Patti of Ventura, CA
consumeraffairs.com


I have had nothing but problems, after spending 50,000 dollars on a car, you would think it would be a nice car. CUE UNIT IS DEFECTIVE!!! The dealership says a hard reset will fix it, but we have had them do this 2 minute hard reset to our C.T.S and it still does not fix the actual problem. They need to recall this CUE system. I know they have a major problem in all the models of Cadillac. But they deny it. I'm so upset with this problem!!! Can anyone help us!!!

Bradley of Santa Maria, CA
consumeraffairs.com


We have a 14 ats. We bought new.. The cue cracked 2-3 later, it was under warranty so they fixed it.... Now it’s cracking again... They told us it’s a flaw that they screwed up, they should keep fixing it... And fix it right... We paid a lot of money for this car.

John of Conesus, NY
consumeraffairs.com


The CUE system on my 2019 CTS is broke and the dealer tells me that they are unable to fix it!! The door locks don't unlock until my keys are in my hand! The navigation comes in and out, the radio comes in and out, the screen goes totally blank...black. Nothing!!! They won't or can't fix it, the salesman saw the problems and he went to the President Jeff Brown and he won't do anything. He told him to tell me to buy a new car!!!! I tried to call Mr Brown a few times. I left messages on his voice mail and he won't get back to me. The car isn't even a year old yet and I have a black screen where my CUE is to be. They won't even try to fix it and they won't do anything to help me. I highly suggest no one go to the Mentor Ohio Classic Cadillac!!! There are other Cadillac dealers that will treat their customers with respect!!

Melinda of Mentor, OH
consumeraffairs.com


Cadillac offers coupes, sedans and SUVs. I have the Cadillac Escalade which is luxurious but tough, can hold our large family and cargo and has excellent snow/ice traction. It is an SUV which features a built-in DVD player, an excellent stereo system and heated seats both available to change in the back seat. It can very comfortably hold 5 to 7 passengers and the family pet with room for camping gear and shopping items, even for moving furniture.

Kristen of Sand Springs, OK
consumeraffairs.com


Car will not start with jump. Makes a click, click and a deep thump sound then nothing. I parked in my driveway and it sat for a while. I thought I had problems with my catalytic converter, rough idle, black smoke. Real heavy. My question: what is wrong with my car?

Rodger 484-401-0361 of Thorndale, PA
consumeraffairs.com


I have a 2008 XLR with 2 years warranty outstanding. The nav system has been replaced 3 times in 22K miles. Now it does not work because it needs a new east coast disc. The discs are on national backorder, which means that Cadillac has no idea when, if ever, new discs will be available. "GM has no control over its vendors" is a direct quote from a head office representative (number and name available on request). I believe that Cadillac knew in 2008 that there would be no replacements since they stopped offering 2 yearly disc updates in the sale price of the vehicle. I was offered 300 minutes of On Star or 2 years of free oil changes, but would still leave me without a nav system.Can anyone swap an east coast disc for an unused west coast disc? "Good luck with that" was the response to the suggestion that a class action suit might get a better response. I've had Caddies for the last 40 years. What will I get next? A BMW, a Lexus or even a Lincoln?

Donald of Alexandria, VA
consumeraffairs.com


Cadillacs are the brand of many centuries, with lots of power, stability, accommodation, etc. Cadillac has so many models I can't even name, but they have great cars (selections) to choose from. Various upgrades of the Cadillac brands vary from which make and model you choose to drive, or maybe even just test drive, 'cause when you step foot into one, then the adrenaline rush varies by what you would want in any brand of this great, longtime brand, with lots of media speculation. The brand's passenger capacity has the most capacity in the great Cadillac Escalade, so it all varies with the model you would ask for, you have to know what you want in this great company of cars, so the choice is yours, SUV or regular. The distinct appearance of a Cadillac goes to show you quality arithmetic, in every make and model of a Cadillac, especially Cadillac CTS's, in which I believe is 2015's best model on Cadillac's behalf... so there you have it--integrity with just about any Cadillac model, new or old. So go out and buy a new or used model today.

Victor of Dallas, TX
consumeraffairs.com

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