I have a 455 Rancher, and on 9-21-11, I was trimming some trees and had a serious accident. I cut a limb that fell and swept the ladder out from under me. I fell about 12 feet and was seriously injured. I sustained cuts which require stitches, contusions, and a broken arm. As I fell, my hand came into contact with the running chainsaw. The chain had come to a complete stop, because the emergency brake had been activated, and so the damage to my hand was minimal.I am writing you to thank you for making the finest chainsaw Ive ever used and for making it safe. That particular safety feature absolutely saved my hand. Thank you so much.

UNBELIEVABLE BUT TRUE. Purchased a 30/52 Husqvarna Ride on from Karls Mowers Burleigh Heads, cost almost $6000. Had 240 hours, had all of its required services on it when it started to play up. Went and seen Karl who said spray carby cleaner into the carby. You can buy it from Supercheap, that should fix it. Thats exactly what it did. Fixed it for good. Rang them up to say it has a problem and quickly got diverted to ring Husqvarna and tell them what has happened. Got told off by the Husqvarna service people for calling them on the number Karls gave me and was told that I should take it up with the person who sold me the mower or take it to the nearest approved Husqvarna outlet. Did that and they pulled the motor down and sent pics to Husqvarna. Yes you guessed it, not our problem they said. I have failed to do maintenance on it by the book, we can see that in the photos. How about the carby cleaner solution provided by Karls Mowers I asked. Not interested, as we said you have not done regular maintenance on the mower. But wait on I have done all the maintenance by the book. Can I send you the proof and claim my warranty? No you cant. We dont deal with customers of Husqvarna directly. You will have to go back to a dealership. Anyway our warranty only covers manufacturers faults. Mmmmm so even though I have serviced the machine by the book and it only has 240+ hours on it, you have no obligation whatsoever to recognize any warranty. Yes thats correct. You must have put an aftermarket air filter in it rather than a genuine part.So here I am now taking action against the big guy. Anyone else out there who has a similar story about being shafted on a warranty from Husqvarna, let me know. Im putting together a list of sites who I can take my case further to. This social media thing is great for letting people know about who isnt giving good service. Costly experience for me and costly for Husqvarna, Im sure. By the way if youre looking to apologize, my incident number is **.

My John Deere GT 275 finally gave out after 15 years of reliable service. I was intending to buy the current equivalent until I saw the price. Decided to try Husqvarna GT52XLS Riding Mower - never had a Husqvarna product up until this point. Spent $3200 on the machine. First few mows it was great! Within the first 6 weeks I had it back to the shop - trouble starting/running. Within the first 6 months I had it back in the shop two more times for broken parts (I only mow my lawn grass with this machine - I have JD tractor/brush-hog for pastures). 3.5 years later, I have spent over $1500 in repairs (not including regular maintenance) and am taking it into the shop this morning for them to try to figure out why it hardly moves forward or backwards. If I had known than what I know now I would have never bought Husqvarna - and never will again. The dealer told me on my last visit the deck on their machines is much better than the JD - WHAT GOOD IS THAT WHEN EVERYTHING AROUND THE DECK IS JUNK??? Their products are very poor quality and I will not only never buy Husqvarna again, but will make sure anyone I talk to about tools and machines knows what a terrible experience I have had with Husqvarna. BEWARE!

Had had mower one year and been to shop twice to level deck’ deck is the heavy constructed deck and scalps yard. Is there a fix? Measured blades to a flat surface and they are same distances. The problem seems to be the deck does not flex. Mower handle great with auto locking differential but ready to burn it because the way it scalps.

I bought the 55R21HVD mower because my daughter wanted to make money cutting the lawn, and my Honda that I am using again is not self-propelled. The Honda is 18 years old and has only been in the shop for routine maintenance. My daughter was complaining about how hard it was to use the mower. The self-propelled would not disengage when pulling the mower backwards. You have to lift the rear wheels off the ground, engage, and then disengage the drive unit to get the system to release. The knobs fell off; the clipping bag falls off. The wheel height will not stay in place so the deck drops down and scalps the grass. It was still under warranty so I took it 30 miles down the road to get it repaired, and the first time she used it nothing had been fixed. They didnt replace the missing knobs. Since then, the gas leaks someplace; the rear axle height shaft broke so when I welded it, I saw the poor quality of the welds someone had put on. The air filter case is broken; more parts have fallen off the bag, and this is the engine of all the powered equipment I own that I have to prime in the spring to get running. It has an auto choke system that doesnt work as well. The part that really upsets me is that you cannot talk with anyone who makes more than minimum wage. Husqvarna has no customer service. I have never seen anything so poorly designed. Do they want me to buy parts that are guaranteed to fail over and over? This is by far the work money I have ever spent. I wouldnt want it on my conscience if someone got hurt using a product that looks like it is made to fail.

LGTH22V48 - Bought mower new. Mowed my sparse lawn a few times and started to have issues with clods of cut grass falling from underside of mower deck where grass was packing excessively. When these clods fell into spinning blades the mower would bog and several times (5) the mower actually stalled (full engine stop). The last time it happened the left side blade arbor sheared all four mounting ears and tore out of the deck. This caused the belt to tear itself up, ruining it. I took mower to dealer who inspected and cleaned it trying to find cause. Dealer confirmed to me that he found NO indication of abuse/blade strike and in fact the broken arbor carried the least nicked blade of the 3. After several days dealer informed me that warranty was denied citing operator abuse. I was left with the bill and no resolution to the mower deck packing issue. I posted a summary of this issue on Husqvarnas facebook page and have had contact but no resolution to my complaint. Today after mowing my yard for the 2nd time since the repair I scraped out the mower deck and out came a pile of highly compacted grass 10 high and 23 across at the base. More than half of a five gallon pails worth! The packing issue persists with no resolution in sight.

DO NOT BUY ANY HUSQVARNA products. They are inferior machines. I purchased a YTH23V48 riding lawn mower 1 year ago. It has 27 hours on it and has been in the shop 4 times!!! Will not cut even and doesnt vacuum up the grass properly (purchased 3 bag system as well) so I have to cut the grass twice to get all the clippings. Waste of time and $$. Paid over $2K for this machine; deck was replaced which they said was bent. Put 3 sets of blades to no avail with 3 deck alignments, the crazy thing is to ONLY make right turns when cutting ridiculous so as not to leave grass clippings everywhere.

I purchased a new Husqvarna saw from Lowes and use it twice. On second, the use of the engine seized mechanically. I contacted Lowes for repair. The service advisor tried to say I used too much oil in the gas mix and caused the failure. As a mechanic for over 30 years, I informed him that a rich seize was not possible. Foul the plug, maybe, excess smoke, probably, seizing; no way! Authorized to take to local service center. I was informed that the saw was three years old and out of warranty. Produced my (6-month-old) receipt as proof of date. After several weeks of wrangling on the part of the service center, I was authorized to do repair. I found that the wrist pin clip had fallen out and allowed the wrist pin to become lodged under the cylinder. Okay, problem identified and repaired. I was informed by repair center that the carburetor should be replaced for $175, thanks. I got the saw back and sold it on e-bay for 50 cents on the dollar. I went to real chain saw dealer, bought it and it works awesome; 30 cords in and no problems. Never again for Lowes or Husky!I lost $200 and got way too much aggravation.

Husqvarna 173cc 21 Kohler Rear Bag Rear Propelled Lawn Mower - Ive had this mower for 2 1/2 years. It was purchased in the middle of summer 2011. It did not last from June until October and I had to take it in for service. I replaced the Carb 6 months later; first time mowing after winter, I replaced Carb again. It was not under warranty this time so it cost me $140. It didnt LAST the summer and I had to pay to rebuild the Carb. Today, the first time mowing this year, I have to take it in to REPLACE THE CARB. And yes, I have used Sta-Bil in the gas. Do yourself a favor. STAY AWAY from Husqvarna.

My husband and I purchased a Husqvarna YT H2042 20.0 gross horsepower 540 cc Briggs & Stratton engine riding lawn mower from Lowes in our neighbor town. We thought we were purchasing a good quality mower, but we were wrong. We purchased with a 0 interest for 18 months and before we had it paid off the problems started. The mower would not pull itself - totally stopped. First repair cost $400.00 - the valve was bad. That repair lasted about two weeks. Took it back to the repairman. The mower would not start - starter was bad. Another $400.00 repair bill. Asked why all the problems, answer was mowers just arent made like they were. That repair lasted about 6-7 months. The mower would not start or move again. Took it to a different repair place another $350.00 repair. The starter, battery (which we were told was the wrong size for the mower but was the same that came on it), belts were bad and the engine was making a noise. This repair lasted again about 6 months. The mower stopped pulling itself and the engine sounded terrible. Fourth repair cost $498.00 the engine had moved around some way and the belts were bad again, the starter was bad again, the engine mounts had to be drilled out and reweld so everything would line up correctly. We have cables laying on the cutting deck from rewiring repairs. Again it lasted about 6 months and now we have a mower setting in the garage that will not pull itself again. Very very bad product. The warranty covers nothing. Lowes needs to stop selling these products.

Paid 2000.00 to purchase brand new 2016 Husqvarna YTA24v48 with V-Twin Intek. Transmission is sketchy at best and after 30 hours and one oil/filter change cheap plastic carburetor started causing severe idle fluctuation to the point it would hardly run. Shortly afterwards, governor flew apart inside engine. Paid another 500.00 to have governor and carburetor replaced cause Husqvarna and Briggs & Stratton wouldnt warranty their product. Overall, mower and engine are so cheaply made that now Im afraid to even use it without worrying whats going to break next. Extremely dissatisfied and regret this expensive purchase of junk. I will never purchase either product nor will I ever recommend these products.

I purchased a T435 Chainsaw in February of 2011. It has never run correctly and I have brought it to 2 different dealers for repair. I have spent time and additional money on repairs and still have a saw that runs poorly. I have spoken with 3 levels of Husqvarna support and they refuse to do anything about this issue. They also refuse to warranty the expenses I paid to get my saw back from the second dealer.I am considering small claims action for this problem. I would like everyone to know that Husqvarna will not stand behind there products.

Husqvarna 128LD overheats. Purchased a refurbished weed eater online from VMInnovations and it initially seemed ok until I actually tried to do a trim job with it. The unit overheats after about 10 to 15 minutes of use and dies, wont start again until it cools. Unit comes with a worthless warranty from the manufacturer. No factory authorized dealer will service a unit under warranty unless you bought it from them. Why would Husqvarna authorize someone unwilling to do the job? Calls to the manufacturer require 2 hours on the phone dancing around with them on one please hold after another only to be told that refurbished units only carry a 30-day warranty.Tried explaining their authorized refurbished seller has a 90-day manufacturer warranty spelled out on their eBay to no avail. VMInnovations claims it is only warrantied by the manufacturer so I guess nobody warranties Husqvarna anything. An item being refurbished should be just that but it should be thoroughly checked to make sure its ok. Buyer beware: unless you buy their products from a dealer and overpay for it dont expect warranty. Husqvarna is fully aware of this fact.

Last October 2010, I purchased a Husqvarna LGT2554 lawn tractor. I have put a total of 40 hours on it. I clean the whole tractor after every use. Since the first of this mowing season, I have had to replace the main drive belt 3 times, which is not an easy task. Also, when it is neutral, it still moves forward. The manual says this should never need adjustment. Also now, when I put it in reverse, it makes a terrible sound.I contacted the dealer where I bought it from, and they would fix it under warranty, but I have to get it there. I do not have a trailer to haul it on, and I dont feel that I should have to pay to get it there. I am not happy with this product at all! The other thing that upsets me is that there is no place on their website to lodge a complaint.

Bought my first new mower. Heard that Husqvarna was a dependable product. Its a 46 riding mower. With 5 hrs on the motor the belt for the blades broke. I bought the 4 yr extended warranty. They picked up the mower and kept it almost a month. I had to pay for the belt. They said it wasnt a manufacture defect. Then the knob on the blade engage handle broke. With 14 hrs on mower it quit running. No power. Battery is fine but when I turn the key on I have no power for lights. Only thing that comes on is the hour indicator. Still waiting for word on problem. They wont refund my money or give me a new one. THIS IS A LEMON. Plus I have to pay to have my grass cut. The mower was bought last year and only 14 hrs! Really!

Bought AWD Husqvarna mower at Ace Hardware less than 2 years ago. Brought it home, gassed it up and would not start. Took it back and they messed with it and put premium no ethanol gas in it. Back home it started. I rarely use this mower as a yardman usually mows my lawn, but I use it to tidy up. The mower has been used maybe 4 times. I have used it once this year on 05-10-2015 and tried to use it today 05-22-2015. The AWD is not working. The cable is loose and will not empower the AWD. The thing is impossible to push without the AWD. This mower has not worked properly from the git-go and I should have asked for my money back. Now I have to somehow load this heavy thing up and take it to a repair shop. I am 75 years old and wish I had bought a cheap mower from Wal-Mart as I have done in the past and had no problems with them, plus Wal-Mart will return your money if returned in a timely manner. Ace did not want to do this and they are local and I live in a small town, but I should have stood my ground and insisted on a refund.

I purchased a new Husqvarna ST224 snow blower November 17, 2014. Our first snow was today, January 6, 2015. I have about 5 inches of snow on my driveway and when I started to clear it with my brand new, never used Husqvarna snow blower after about ten minutes of us the drive wheels stopped turning and parts fell out the under side of the snow blower. When I called the owner of Mower Zone in Danville, Indiana his response was, I sorry but it is mechanical and sometimes mechanical things break. I understand mechanical thinks breaking but not in the first ten minutes of use! The Manager of Mower Zone said he would send someone to pick it up and see if they could fix it. I ask for a loaner to be able to clear my driveway and he said they didnt do that. If that isnt enough to steer you away from Husqvarna, there was a $50 mail in rebate on this model snow blower. I sent in the rebate form and have not received the rebate. When I try to call to find out the status I get a recording telling me they are having technical problems and my call cannot be processed and I should call back at another time. This has been going on for weeks. I know I will never see my $50 rebate Husqvarna promised.

Have a Z254 Zero Turn. Great mower and very reliable so far. Easy upkeep and easy DIY fixing of the mower. Need to change oil and fluids after 5-8 hours after buying it to keep it operating well. Easy clean. System works well after use and mower has started without issue every time since purchasing it.

I purchased a Husqvarna 46 cut Lawnmower model #YTH21K46 on 3-12-12. Used it once and the second time I started it, gas was gushing out of the muffler. I took it back on 3-16-12 and got the same model. I used it once. The second time I used it, cut for 25 minutes and it shut off. It had the same problem, gas coming out muffler and filter compartment. The first mower failed with 1.5 hours on the engine. The second mower failed with 1.7 hours on the engine. My yard size is 1.5 acres.

I bought a 46 inch/24 hp lawn tractor and also purchased the three year extended comprehensive warranty. The rep told me that with the extended warranty I was almost guaranteed to have no maintenance expenses. I have found out the emphasis should have been on the word almost. In less than 1 year the machine broke down (i.e. carburetor and other parts went bad, etc.). To their credit, the service Husqvarna used did pick up the machine without charge, but that is the only positive aspect of this experience. I was told it would take more than 2 weeks before they could even look at the machine (and of course it was spring-time and the 3 acres of grass was not in a cooperative mood). After nearly a week, the rep called to tell me all that was wrong with this nearly brand new machine and was sad to inform me that nothing was covered under the extended warranty (big surprise). More than 2 weeks later and out more than $500 for repairs, I was livid. I wrote a detailed letter to Lowes, where I bought the machine and to Husqvarna. In that letter I cited provisions in the extended warranty where I was sure the repairs were covered and asked that someone contact me to set up an arbitration hearing, as set forth in the maintenance agreement. It has been more than three months now and I have not heard from either Lowes or Husqvarna. Both companies obviously have two customer service standards - pre-sale they are all smiles and supportive, post-sale they want nothing to do with customers. I spend a lot of money annually at Lowes and I will never shop that store again. I also will never purchase Husqvarna products again.

The local Husqvarna dealer was offering a $50 rebate on the lawnmowers, so I purchased one. I initially got a letter back that said I hadnt sent in the warranty card along with the rebate (which I did). After going back to the dealer and asking him to sort it out, about 2 months later, I received a $30 rebate, not $50 as I was promised.

I bought a new 130BT backpack blower in June of 2011, used it across the summer and into the fall. In late fall, I noticed that it was not developing power as it should. I set it up for the winter and took it to Lowes in the spring of this year to have it sent off and repaired. After about a month, I received a call from the authorized service center telling me that the repairs were not covered under warranty. Caller said that there was excessive moisture in gas, therefore, diluting the oil in the mixture, and scouring the cylinder walls and trashing the carb. I used the Husky oil purchased at Lowes and followed instructions on type of gas and mixing. I mean, seriously, I have only been mixing 2-cycle oil for 25 years, and have never had a problem in the past. I have been told that gasoline with ethanol will cause a problem such as this, as the ethanol will evaporate leaving excessive moisture in the gasoline. If this is the case, why does Husky not publish this in their 2-cycle manuals so consumers will buy ethanol free? I told the caller to take the blower out back and toss it as far as they could, and I would go buy an Echo blower to replace it. I went by Lowes today to pick up the thing, as they would not even dispose of it as I asked.

I purchased and received a new Husqvarna chainsaw at the end of June. I used it three time cutting fallen trees in my yard. I was using it at the end of August just two months old and it stopped working. I was mid cut when it felt as if the engine seized. I followed all of the manufacturers requirements. I went to Lowes where I purchased it and they do not cover outdoor power equipment if it has been used. They said the manufacturers warranty was good for three months. They sent it to what they I understood to be Husqvarna but it was a repair vendor for them in conjunction with Lowes.They called and said it was an internal part some type of coolant air conductor which was broken and would not be covered. They also said the carb was dirty. I questioned the warranty and even though it was an internal issue, it was not covered. They said they would fix it for a total of $98.14. I told them to send it back. They billed the machine as being covered under warranty but it isnt.

Been a very reliable mower at a very reasonable price, the only parts we have had to replace are the blades and a drive belt. It is the 750 V twin engine and has lots of power to pull our trailer add-ons. Never been stuck through not enough power but have been stuck through only one rear wheel drive and wheels churned the grass to mud then lost traction. 2 wheel drive, gears for more control of speed would make this great mower even better. After 5 years of trouble free service developed a petrol tank leak and the tank is very hard to access.

We purchased a Husqvarna riding mower from Lowe’s in Gloucester, Virginia. From the beginning it would throw the blade belt unusually when you turned off the mower but sometimes when running. According to Lowe’s this was a known defect and after several unsuccessful fixes from Lowe’s we were told all we could do was send it to service. (NOTE: There are more than complaints on this subject here is but one: **).The unit was sent to ALTAQUIP in Dunn, NC. Who surely did not read the service tag as they stated “Belt had to be replaced and out of warranty.” Certainly the belt had to be replaced it kept flying off, nevertheless they claimed the reason was the deck was dirty. The only reason the deck was slightly dirty a demonstration had been performed for the driver from the service center. The question was asked, “How could you mow the lawn if the deck getting dirty caused the belt to come off”. No response was given! Lowe’s against my wishes paid the bill.Upon receipt of the unit and in front of Lowe’s personnel the mower was run and when turned off the belt came off. The unit was returned to the service center. This time they claimed the reason the belt came off was the deck was uneven. (Nothing had changed if the deck was uneven now it was the first time!) They again replaced the belt though they did not charge for it. Again, against my wishes Lowe’s paid the bill. Upon receipt of the unit and in front of Lowe’s personnel the mower was run and when turned off the belt came off. Showing the unit to a local service center authorized to work on Husqvarna but not conduct warranty work we were told there was no way either reason would cause the belt to come off ; further recommending we stay with authorized service centers. It was then found as previous noted that this problem was a latent defect and this was the recommended repair; “On the mower deck, you will see an idler pulley that maintains proper tension on the belt at all times. As the belt stretches, the spring-loaded idler pulley applies more tension on the belt. Due to this, there is no reason to complete routine tensioning maintenance on this mowers belt. However, there is a built-in lever that allows you to apply or release tension to the belt to engage or disengage the drive belt. This lever turns the mower blades on and off. When you disengage the drive belt, it causes enough slack in the belt to allow the belt to slip off the main drive pulley, preventing the blades from continuing to spin. Without the ability to adjust the belt tension, you could never turn off the blades, which would cause a safety risk as well as require you to replace your belt much more often.The recommend fix has not helped the problem. I believe the company should refund the fees paid by Lowe’s and consider review current manufacturers manuals, know defect and repairs with their service personnel. That Lowe’s exercises better control over their subcontractors. Since the situation described above the unit now will not move, the engine runs fine. I am disabled so regardless of what the problem was I would in all likelihood not be able to repair it. I dont know what I was thinking but because of the description Hydrostatic transmission I assumed the mower had some type transmission; I was wrong it had a drive belt. I can only assume like the mower drive belt it had tension issues the mower has yet to reach a maintenance point. Anyway this time it was another $146.00 to replace that belt which the company paid once again.I tried to argue with the box company that for a company be in Carolina and for them to handle, stockpile mowers from across Virginia until they have enough to ship has to have built in a wide profit margin, couldnt they find local service centers? That is another issue the mower will be gone three + weeks. I am amazed in a company that made a public announcement they were going to concentrate on Customer Service acts like this they must have meant another company!

Bought a mower from Lowes just around 3 years ago. Have had problems with it since the first time I mowed. Husqvarna will not back my warranty. The mower was dropped off at Lowe’s for a repair of deck issues 2 weeks short of warranty deadline. The subcontractor keep my mower for 2 months and submitted to Husqvarna numerous times for repairs unfortunately the transmission was bad. Now they say it’s out of warranty and it will cost more than it’s worth. So since it’s not fixable according to my warranty it should be replaced at no cost. But now they refuse and I’ve had to pick up a piece of junk for a yard ornament. DO NOT BUY HUSQVARNA!

This is in reference with my Husqvarna rotary lawn mower (Model Number: 917.376822 21). My mower wouldnt start this spring. As it was still in warranty, I took it to an authorized repair center, Maximum Outdoor Equipment Service. Although I had prepared the mower for storage last fall by putting a fuel stabilizer in the gas tank, as described in the owners manual, I was told that the mower wasnt covered by warranty because the carburetor had gummed up. Apparently, the information in the manual was inaccurate and that a fuel stabilizer should never be used in a mower gas tank.I pointed out that the owners manual said to use stabilizer but I was told that it was erroneous information and that they were compelled to honor the warranty because Sears had their logo on the back of the book. I then went to Sears and was told that since Husqvarna had published the book, Sears could not be held responsible for the information in the manual.Additionally, I understand theres a bulletin from the factory regarding a fault in the carburetor on this model. So far, this farce has cost me $105 for something I feel should be covered by warranty. Your timely response with any help or guidance you can provide would be very much appreciated. After this experience, I will not ever purchase another Husqvarna product or anything powered by Kohler.

In August 2014 we purchased the Husqvarna Riding Mower YT54LS. We used the machines two seasons and by March and October 2015 we had the problems: 4 flanges for front wheel had to be replaced after 2 seasons of use. (They were greased). 2 wheels on the deck were cracked and broken and had to be replaced. 3 of the latches on the grass collector broke and had to be replaced. The lettering for height indicator is totally erased.Husqvarna Corporate refused to pay for replacement parts. These parts we considered defective and/or manufactured incorrectly. They did not examine the parts and just arbitrarily said it was due to improper maintenance. We mow 4 acres, we keep parts greased and we keep the mower clean and in the garage. After the denial we purchased 4 flanges/ bearings for the front tire, wheels for the deck and new latches for the grass collector. Too many problems indicate an inferior machine.

I bought a Husqvarna 7021P lawnmower this year. After using it for about 2 months, the plastic housing that the mower sits on is cracked and has rendered the mower useless. I bought it back to where I purchased it and was told the warranty wouldnt cover it. I contacted Husqvarna Customer Support online and got a form email response telling me that my problem was solved... Theyve done nothing and now Im paying someone else to mow the lawn!

In April I bought a new Husqvarna mower from a local authorized dealer. The mower has never mowed level. After several tries to adjust the level myself (the turning of one nut) I contacted the dealer about it. They took it to their shop and reported back that I had bent a blade. I thought that was not true since it had not mowed level since its delivery, but I said OK and paid for new blades. It still did not mow level. They took it back to shop and replaced a part of the leveling mechanism, it still did not mow level. After keeping it a week doing whatever they brought it back today and I just finished mowing my yard and it is somewhat better but still is not level. I am contacting them tomorrow to take it back for the fifth time. I am getting so tired of this. If they cant fix it this time I will try to sell it and buy me another brand mower.

The deck wont move up and down on my yard. It gets stuck every time the ground is a bit higher than the rest.

I purchased a Husqvarna string trimmer model 327 LDx-series from Amazon in September 2014. I only used it twice, drained the non-ethanol gas each time and when I went to use it August 29 it would start, but then died when I tried to trim. I contacted Husqvarnas customer service number, 800-487-5951, and they told me I needed to take it to a certified Husqvarna dealer. Took it there and was advised that Husqvarna wont cover it because where I bought the product didnt register it, so its not covered.So I call Husqvarnas back, speak to Dawn, who was totally unhelpful, and recommends I take it to a different service center. I said why, I have it at a recommended repair shop, why would I take it somewhere else? You want me to drive all over for same result? Dawn continues to say well its probably not under warranty. Finally I call Amazon who apologized for the situation and fully refunded my purchase. Go Amazon, love you, and GOODBYE Husqvarna, my first and LAST experience ever with your products!!! Hard lesson, but grateful that Amazon stands by their customers and protects their purchases, lesson learned: Dont buy Husqvarna ever. Back to Echo for me.

I BOUGHT A Husqvarna UTV. It had a 14 hp B&S Vanguard. After 60hrs the engine destroyed itself. I followed every maintenance instruction to the T. Husqvarna and B&s stonewalled every attempt to recover my loss. THE DEALER, not Husq or BS, absorbed the cost of a new engine after determining I was 100% correct. After 60hrs, the new engine is using excessive oil. DONT BUY ANYTHING THAT SAYS B&S OR HUSQVARNA.

I have an old push mower from ~2010 with the blade brake and everything including a Honda motor. Just this last year, a few parts have started to wear out like the cables. It should be simple, cheap fixes, but Husqvarna has a lot of plastic parts and have discontinued producing many of them. This has left me with a mower that runs well, cuts well, and works well, but due to a single $15 cable the mower is trash (or I am left with some bad DIY fix). This mower has been a beast, so reliable and dependable and has performed well beyond expectations, but I never imagined I wouldnt be able to replace a simple $15 cable after 10 years... Im probably off to Toro where they keep running for 20+ years and parts are still available.

I bought a Husqvarna YTH22V46 riding lawn mover in Aug. 2013 and also bought the extended 3-year warranty to go with it. I use it on the average of about twice a month on a very flat, smooth terrain. The months of Nov-Feb, I did not use the mower at all since it was winter and the grass doesnt grow as fast during those months. So far, Ive had to replace the mower blades, the belt and just recently, two spindle ears. The spindle problem required the mower to be picked up and delivered back, which Husqvarna has done without a problem, and the other two problems, I took care of myself.Ive only asked Husqvarna to pay for the spindle issue since that is an obvious defect in the workmanship. My repairman agrees with that since his shop has seen three Hus. mowers very recently, all with the same spindle problem. I called Hus. and spoke to a representative who then informed me that the repairman said that I was the cause of the spindle problem and there was nothing they could do about it. This is obviously untrue b/c the repairman, whom I know, did not say such a thing and since when does a repairman tell a huge company as Hus. how to conduct business. I am really disgusted with Hus., not only for the shoddy product I was sold, but for also trying to blame their own inaction on someone else. I would not recommend buying this product or any other way do business with Hus., as I certainly will not be doing either of those in the future. I wish now that instead of buying this Hus. mower, I would have spent the $700.00 it would have taken to fix my 17-year-old Kubota. Oh well, live and learn, I guess!

This mower (Model No. YTH24K48) was bought on May 30, 2012 and had 15 hours on it. After mowing for about an hour, the mower was parked in our equipment shed for 30 minutes. Later, the shed was on fire. There was no electricity to the shed. The shed burned to the ground and we lost everything.

I purchased my push mower about 2 years ago and I have had problems from the first week. First the belt that drives the wheels keep falling off. After about 20 times of this, I played with the spacers in order to get it to stay on for more than a month. Then one of the handles that you use to start the drive broke. I cannot get just the plastic handle. I have to spend $70 to get the whole assembly plus the cable. I have yet to replace it.This last breakage was the final straw. The drive cable broke due to a bad design. The cable rubs against a spring and there is no way around it. There should have been some shielding to protect the cable. The cable cost $40, but it will break again in 2 years due to the design. I had my previous mowers for about 8-10 years on average. I have never had such problems in my life. I regret the day I purchased this mower. If someone gave me $100 for it, I would sell it in a heart beat. Due to the design, I will have constant issues with this mower.

Purchased a riding lawn mower back in 2012. 2 months after purchasing it, the transmission blew. They did replace it because it was under warranty. This weekend the same exact things happened. Called because I purchased what I believed to be was a 5 year warranty. Nope, they sold me a plan that goes on top of a plan (for $200 I got 1 extra year on top of their warranty). I called Lowes, the guy was wrong. I called **, the greatest Husqvarna worker to ever live and he says nothing they can do. So here I sit with a 3 year old mower with a blown transmission AGAIN! Never buy a Husqvarna product! Invest the money and buy John Deere.

Purchased two brand new push mowers from Lowes, both have been terrible and one just died. We had purchased the extended warranty yet like everyone else; they blame us for it breaking. Terrible product and terrible warranty. I will no longer purchase from Lowes or a Husqvarna product.

To start, I work at Lowes on the Assembly Department. I know what youre thinking, but trust me, I hate working there more than you hate the store. From my experience, Husqvarna is a bad brand. They arrive pre-built, all I do is cut 4 sides of a box and roll the mowers off a pallet and into the parking lot for a 30 second test run to make sure it starts, goes forward, backward, blades engage and the brakes work. Then, it sits until the gas burns empty and it goes out to be sold. That being said, I am the one, at least at my store, who goes over the mower before it leaves for repair and I can tell you now your problems are not uncommon at all. On average, 1 out of 4 will have a flat tire before I can even test drive it. Another 1 out of 8 will be back with a bad tire the first month of use. Then theres the rotting tire issue you could face (I actually got an email that in short, said Husqvarna tires are fine. If you have people, who claim to have rotting tires, its not our fault. But because they claim its a problem, we will replace them if they ask.). If you make it through that phase, 1 in 10 will have a fuel/carb issue that needs to be addressed in the 1st year. If you have a 46in Husqvarna, check it out. They had to recall them for a gas issue this spring (2012). If you have a chainsaw, its realistically 1 in 2 that has a fuel issue (fuel line or cap or primer bulb). 1 in 8 have a chain slip problem with their saws. About the same number, 1 in 8 have issues with transmission/transaxle problems on mowers. Ive seen decks fall off, welds snap, the steering wheel is never aligned correctly with the front wheels and cant be adjusted easily. Thats just the things I can remember right now at the moment. I wont even start on the push mower and Poulan Pro stuff thats produced by them. Now for those who get pissed at Lowes, you should. This is something that you should be. If we treat you like **, tell them you want to speak to a district manager to file a complaint or do it online (it affects the bonus payout of the store manager and above so they get all annoyed and do anything possible to try and fix the problem).Those who claim that Husqvarna isnt at fault for using 3rd party products under their brand are only kidding themselves. Husqvarna is essentially making a claim that they manufacture quality products. If they believe this claim, they should use quality material. Saying its the transmission companys fault doesnt address the reality that someone at Husqvarna chose that company to partner with that product.

We purchased an RZ5424 mower in May of 2010. It mowed beautifully for one season. At the start of this mowing season, an idler arm broke causing the spindle that turns the blades to come off. The mower is still under warranty and has been in the shop for 5 full weeks now because the idler arm is, apparently, not to be found anywhere in the country. Ive spent countless hours on the phone with the shop where we purchased it (The Mower Outlet in Mooresville, IN) and with Husqvarna customer service. The mechanic has agreed to take the part to a machine shop in an attempt to fab a replacement because Husqvarna is obviously not the least bit concerned about getting my 5 acres mowed before it consumes my house. Very disappointed, will definitely not be recommending this manufacturer.

I love this weed eater and its a beast but it is a specialty weed eater only sold at Lowes. This model is sold elsewhere but the one sold at Lowes has a different type air filter that is hard to find. I purchased one online that didnt work and they wouldnt refund me because I ordered it. Lowes doesnt carry the air filter nor do local suppliers. They cant even find the part. Why would Husqvarna make a product that you cant find replacement parts for. The model is 9671752-01 and the serial number is 160603045. Someone please help me find this part or at least the part number.

I have replaced the deck belt 4 times in 2 years of owning this machine. It randomly twists itself over then shreds itself. I have paid a service person each time to replace the belt. I don’t have time to spend making repairs myself. I bought this machine from Lowes based on the good reviews at that time. I am very disappointed with the machine at this time and will probably not buy this brand again!

The mower deck has never been level and will scalp the lawn at a 2.5 setting. The dealer will not or cant get it level. The engine is always hard starting and has had 3 batteries in 3 years despite being garaged and a battery tender being placed on it. I dont feel that Husqvarna screens their dealers or checks on the service quality before their machines leave the factory. $3200 for a lemon.

I currently own a Husqvarna hedge cutter and at age 67 I have tried many other name brand hedge cutters, but I find Husqvarna to be worthy of my usage as its easy to operate, and have not had any downtime. I am looking for a riding lawnmower and will be considering a Husqvarna as Im quite sure it will be as dependable as my hedge cutter.

Every lawn tractor I have owned is a dead-man design; take your foot off the pedal and the machine stops its movement forward or back. This new machine of mine is operated by a lever on the fender, and keeps moving until the lever is moved to neutral, or the brake is engaged. Which responds as though encountering a wall. So, I have a question; how did the Consumer Protection folks let this design pass review? Any thoughts?

I bought a HUS960430109 riding mower 3/28/2012 new. I used it about 5 times before the drought set in. I began watering from our lake and needed to mow. The right front tire was flat. On 8/6/2012, I took the tire to my dealer for a repair and was told the cracks in the tire were delamination and was a problem to be handled by Husqvarna. He called that day. I have called about the status of the tires and was told today (8/17/12) that it would be 4 to 5 weeks for Husqvarna to correct the problem. The dealer is handling it for me. If I had both tires and rims, I could solve the problem at one time. Now, I have to pick up one tire and then take the second tire to the dealer. This is a lousy way for Husqvarna to handle a problem.

I have owned a Husqvarna Riding Mower LGT 2654 for 3 years and have had a number of problems with this product. First, I had problems with the Lowes in Gonzales, LA giving away my owners manual. Long story short, they had 2 mowers, one was outside and one inside. The manual outside was soggy wet. Both mowers sold on the same day but I had to get a trailer to get mine home. When I picked mine up later in the day, there was no manual. My real problem is with the mower. In the first year, I had to replace the deck belt once, excessive backfiring, and the engine stopped running. I discovered the push rods for the intake and exhaust valves came loose. Forget using the warranty - it took 3 months to get them to even look at it. I made the repairs myself. In the 2nd year, you better own a welding machine, deck wheel brackets x3 , replaced deck belts x2, deck adjustment rod fell off and went under the mower. The deck bent a blade and destroyed the rod. I replaced blades and rod. Now we are early in year 3 and I have cut about 8 times. I had to replace the spindle for the left deck pulley 2 weeks ago and yesterday I replaced the deck belt for the 3rd time this season (belt # 6). It still backfires but not as bad as before I made repairs to the push rods. As for the headlights, they are just for looks. What a joke. This mower has never had the power that I expected and it has never had an even cut. My old Murray had more power and cuts better. I just cant get parts anymore. I will never purchase another Husqvarna. If you choose to purchase one, you better be a mechanic, welder, and electrician. As for the couple of people who claim to have had no problems because they take such good care of their mower, well, mine got washed, oil changed, greased, and checked as required by the owners manual (once I got one). So consider yourself lucky.

I have observed that the Husqvarna YT46LS has no rubber or plastic on the end of the deck stop. The local dealer has a 2013 model on display and the deck has been scratched down to the bare metal. How much would it cost them to put some kind of cap on the thing?

Husqvarna chainsaw 240 - I got this chainsaw at LOWE’S, and it started. I cut 3 pieces of wood. Then I was not able to start it, and once I did, it did not stay running. And I kept restarting it according to instructions provided, but it just kept dying. And I have experience with chainsaws, so I know what choke is and how to start and operate it. But this one, once it warmed up, just kept quitting. I also checked the tension of chain and used proper gas-oil mixture. Stay away from this chainsaw.

I have a Riding Lawn Tractor from Husqvarna which has been in the shop twice since I purchased it just over two years ago. The first time was for the starter and the mower deck. Most recently the transmission wasnt working properly and ultimately it was found that the frame had cracked. Husqvarna refused to properly fix my mower citing that I must have towed something that it was not designed for, which is incorrect. After several phone calls they agreed to gift a repair kit but told me I would be responsible for the labor. The repair has not worked. I attempted to follow up with Husqvarna corporate and have been completely ignored. They used a clause of the warranty to deny my claim and did so with absolutely no evidence that I had misused my mower. They had cited that they could tell that I had a 2 tow ball on the back of the mower. I dont even own a tow ball. I would urge anyone looking to buy a mower from Husqvarna to seriously reconsider and pay a little extra for a more developed company with better quality products.

Bought a new DRT900H rototiller three weeks ago. Upon assembly I discovered a damaged recoil spring. Husqvarna customer (no)service wouldnt help because the engine was Honda manufactured. I was told to contact Honda. Honda service told me to contact a local dealer. Local dealer is filing a warranty claim. Three weeks later and I still cant run the rototiller. Ill never buy from Husqvarna again with this type of customer no-service! I got more support from Amazon than from Husqvarna.

I was mowing the lawn when suddenly between the engine and mower deck, fire broke out and the entire mower was engulfed in flames and burnt to a crisp. This was a Husqvarna model LGT 2554 riding lawn mower. I would discourage anyone to stay clear of them.

I purchased a blower #115351227 less than 2 years ago. I have gardeners so I only use this thing about 12 times a years. It crapped out and took it to Lowes (a separate story), sent to so called authorized repair center. Its nearly 60 days later and now he tells me corporate is not responding, so he cant repair it. Tried contacting Poulan eight hundred number and this is your worst nightmare. Bottom line, I have a blower that is now technically out of way because my unit sat at a so called approved repair store that apparently was not approved. The hundred bucks for the blower is not my issue. I most certainly dont need the aggravation. If the CEO of Husqvarna gets to read this, I would hope heads will roll. This no way to run a company. Somebodys got to know that you guys need help.

I purchased 48 Husqvarna cut lawn tractor last fall. I owned it approximately for two hours. It lefts strips all over my lawn. I called the dealer and they sent a mechanic out that same day. Three times they sent the mechanics out. I told him I wanted a refund. I was told, Too bad. We arent giving you your money back, just have to cut my grass every day. They even picked it up and brought it back. Not fixed. I was told I just couldnt use the mulcher. That could be why it isnt cutting right. I bought it because of the mulcher. So that tells me they admit there is something wrong with the mower. My broken Craftsman lawn tractor cuts better than this piece of junk.

I had the same experience as Nico from Chico-starting a new business, I went to Lowes and got the Rancher. I took it back and got a new one because it didnt start. I have been putting up with stubborn starts since March. Today I wasted half an hour wearing myself out before I called the customer care number. I waited on hold another half hour, so I put the speaker on and spent that time trying to start it. Right now I am waiting for the manager to call back. That just lost me a lucrative job for the day. Now I have to call and postpone a landscape job because I am waiting for this callback.In April I purchased the Husky 525LK commercial trimmer and the PA100 pole saw attachment. I scheduled some jobs which I had to cancel because when I tested it, the pole saw chain would not turn. I took it to the dealer, which is Montana Power Products (who have also looked at the 455 and couldnt find anything wrong, and they agreed it was hard to start). They said it had the wrong sprocket. That is, the genius on the factory floor grabbed a sprocket that was probably in a bin in an entirely different part of the factory on a separate line for a smaller product and put it on a commercial product. What kind of idiot does Husqvarna hire? Maybe I should apply for a job THERE!Because so far, this has lost me probably $6000 in lost wages, not to mention preventing me from working around my own house. They tell me no when I ask if I dont have a reasonable expectation that my big-ticket items will work. The tractor is nice. I was surprised I didnt have to take it back the first time I tried to use it, though. I am asking them for compensation and will pursue a small claim.

I called Husqvarna when I initially bought my mower to say I thought there must have been a packaging issue because the pull pins used to adjust height were broken off of the 2 models in the store. Apparently, pull pins are just a bad design. Mower has probably been used about 30 times, bought in 2015 for Kansas use, and have not had any problems. In fact, it has been great for all the reasons I did buy it! However, back to the pins. A friend mowed for me last week, and apparently put more muscle into pulling the pin for adjustment (which they are a little sticky sometimes) and it broke off in his hand. Just sayin... Bad design on those pull pins. Buyer beware, and Husqvarna fix that crap!

I have had my Husqvarna riding lawn mower for over 15 years now. Never had any trouble. Had my blade sharpened only once. Highly recommend my precious reliable riding mower. Still running like a champ.

I bought this to replace an old Craftsman riding mower that had served me well. This model has essentially the same body as the Craftsman so I was able to look at the old Craftsman to see why the Husqvarna was so low to the ground. The Husqvarna body is directly bolted to the rear axle while the Craftsman has a bracket that lifts the body about an inch above the rear axle. Because of this, the mower deck on the Husqvarna cant be properly adjusted. Also, when I use it to pull a broadcast spreader, the spreader is tipped forward too much and the mover deck is dragged through the grass the whole time. Ive since found many reports of this problem. Too bad I hadnt seen these reports before I bought it earlier this year.

Husqvarna Model GTH2448T. 24hp 48 cut. 173 hours. Garaged and serviced annually. Mower will move forward on level ground, but slows to a stop on inclines. No warranty. Service center recommends new rear end. $800.00 repair. Worthless!

Ever since Ive had this Husqvarna 55C21HV mower the left rear wheel has failed to drive more often than not. Dealer failed to fix problem so being a field engineer for over 40 years I took it upon myself to clean and deburr the pawl assy and all associated parts. This helped slightly. I then e-mailed the USA distributor and never got a response. The only good thing in this mower is the Honda engine which runs flawlessly like all the other Honda engines I have had.

For anyone thinking of buying a Husqvarna, dont let the store lied to you like they lied to me. They told me if there was a problem with the mower to bring it back to them and they would fix it in about a week. Well in three weeks it didnt run anymore so I took it back. And was told I cannot bring it there and then I cannot return it, I have to take it to an authorized service center. Not what they told me when I bought it, but it sounds ok, right. Nope. Below is a copy of the text on Husqvarnas webpage.Why would a servicing dealer refuse to repair my equipment that I purchased elsewhere? Each of our dealers is an independently owned business and we cannot control their business decisions. We can only suggest that you call ahead, prior to bringing your unit in for repair, to make sure a dealer can and will assist you. If necessary, contact customer service for other authorized servicing dealer options in your area. All the service centers in my area will not honor the warranty. So I have to pay to have my 3 week old lawnmower repaired! I will never ever buy another Husqvarna!

Bought a Husqvarna weed eater Model 224L at Lowes, 4/12/2015. Paid $367.40, used the product twice and it would not run any longer. On 7/30/2015 took the machine to repair shop that was suggested by Husqvarna which was The F.M. Pile Hardware Company in Charleston WV. Was told they would look at it and repair within a week. On 8/05/2015 called the Hardware Company and was told they had not looked at the product as of yet. Contacted the Husqvarna Company and at 1-800-487-5951 and was on hold for 20 minutes then told there was nothing they could do.

Like so many others, after 3 years the axle broke and the left back tire fell off. After 4+ weeks (at the end of the season) a new axle and transmission was supposedly repaired for $1,100. First time out this season and first time used since the repair the forward/reverse lever sticks and there isnt enough umph to get up a slight incline. Have taken the lawnmower back to hopefully get it fixed right! Have had other smaller issues with the lawnmower in the last couple of years. Wish I had read all these reviews before I bought. Needless to say, Husqvarna NEVER AGAIN!

After two years of relatively light use, my Husqvarna Chainsaw 455 Rancher suddenly wouldnt start. I took it to an authorized service center who after examining it, said the engine had seized. He said the fuel mixture was set too lean causing insufficient lubrication in the cylinder. What?! Firstly, I never adjusted the fuel mixture because I didnt know how. Secondly, the manual says there is a factory installed limiter cap on the mixture adjusting screw to guard against inadvertent damage to the engine caused by improper adjustment. So tell me how the engine could seize if there is a factory installed safeguard? Dealer couldnt tell me. He said that the limiter may have been defective. Since the saw is just out of its two year warranty, the service center could do nothing for me. So, Im out nearly $400 on a saw that has to be trashed. I bought a Husky based on its brand reputation, in which after reading all the negative reviews and my own experience, I will replace this saw with a Stihl.

I have a 1&1/2 yr old lawn mower and chainsaw. Neither will work after average use on my lawn and on the Brazilian peppers that invade my yard each year. Ive put a new spark plug and air filter in the mower and it still wont run. Poorly designed without a manual choke. They claimed it would start first time every time. Boy that was a lie! A simple choke would make it easier to start and the frame is rusting out horribly. After 1&1/2 yrs the chainsaw, compared to my old Homelite, is impossible to keep running. When I manage to get it running. Poorly designed chain tensioner. Impossible to get and keep the tensioner in a workable position. And it came with the manifold cover finger-tightened down and promptly fell off. Last time I buy anything with this brand name on it.

Bought zero turn mower less than a year ago. Mower has 41 hours on it. Paid around $3000 for mower brand new. Have already had to replace belt that engages blades one time. Went to use it today, and the blades would not engage again. This is the worst mower I have ever owned. Would NOT recommend!

I bought my 2009 Husqvarna rider Lgt2554, new from Lowes. In 2013 the left axle broke & just this year the right axle broke. I have a flat yard. The rep said it must have been dropped from a truck or that I was pulling something heavy with the mower. Neither true, just mow with it. Very disappointed that Husqvarna does not stand behind their product. Will never buy a Husqvarna again.

I bought a leftover 2346XLS from Northern Equipment in NH with 10 hours on it. Now less than 2 years and 300 hours later, the front tires are worn out. The left one really looks out of whack. Do I have any recourse? This is my second Husky and I own two chainsaws as well. What is up?

Briggs engine smokes and uses more oil than gas. Its ready to blow up. Briggs is really making junk nowadays. This mower had about 100 hours on it. I was a firm believer in Briggs up till now. I will never buy another Briggs engine. Even the Kohler engine is not thought of very highly. I do plan on buying another Husqvarna lawn tractor, as the overall machine seems to be good. But I guess the Kawasaki engine might be my choice. Husqvarna should make good on these lemon Briggs engines!

Very good mowers. They last a long time. Would recommend to other people to purchase these products. The prices are reasonable, but are more than cheaper mower. They are very good for home use and commercial use.

I purchased a brand new Husqvarna MZT 61. When I got it home, I got used to the controls for about 10 minutes and started to cut. The mower was cutting nicely and then abruptly the blades disengaged and smoke was coming from under and behind. The clutch completely failed. The dealer had a loaner for me to use. Not sure how often this happens but very inconvenient and trust is shot. Waiting for the part. Should I demand a new mower? Has anyone else had the same problem? What was the outcome? Hopefully not years of more problems.

New mower was delivered to my new house. It was a 23hp tractor with 48 inch cut. I mowed a large lot three times, logged seven hours of easy terrain mowing and then the tension spring broke. I only owned the mower for two months.

Just received my second HUSQVARNA chainsaw. My first one is a Rancher 455. First time using it oil leaked out the bottom. We work on all of our own equipment so we tore it down and found the flexible oil supply line hose had a hole in it. We obtained a replacement part locally and fixed it. Great saw, cuts great. It sucks to have to repair a brand new saw. Today I received my second HUSQVARNA saw a T435 14 inch. Filled it with gas and oil, tried it out and guess what. Right oil running out the bottom. Tore it down and again a big split in the oil supply line. Again we have to fix a brand new saw. Went to HUSQVARNA website to try to contact them and nowhere is there any way to email them. So I will wait til Monday to get a replacement part. I have attached a photo of the split hose. Very disappointed in HUSQVARNA quality control and lack of ability to contact them.

May 27th 2013, I had purchased a brand new Husqvarna yth2348 riding mower the hour meter just turned 49 hrs yesterday on May 26 2014 as I was mowing my lawn for the 2nd time this year, as I was tuning a corner I heard a weird noise. I looked down at the mower and seen 3/4 of the mower deck hanging out of the passenger side of the mower. I put the parking brake on went to step down and the belt flew off and waked me in the left ankle making the side of my foot go numb shut the mower down and found that the welds holding the brackets on the mower deck broke right off, as a welder/mechanic by trade of 30 yrs.There were welds that didnt take the welds were rusted 3/4 percent only leaving maybe a 1/16 of an inch holding the brackets to the deck. Went to the hospital for my foot which I can no longer feel my big toe and the side of my foot, Dr. says possible nerve damage. I called sears and Husqvarna and explained to them what had happened. I do have a witness that seen this happen. I will say I will never buy another Husqvarna product as they have cheapened their products, no quality control cheap porous welds. I am now getting the atty. gen and my own atty involved. Buyers Beware.

I bought the Husqvarna Brand 125B leaf blower thinking I was buying quality, but I was awakened by the fact that this company doesnt stand by their product, and that the leaf blower I bought is pure junk. I used it 4 times for my small yard, at periods of less than 10 minutes each time (estimated), and the blower stopped functioning. I tried to return it to Home Depot, but it was past their 90 day return policy. Home Depot recommend I take the blower to my nearest dealer, which I did, but, they were 12 weeks out. Meaning they couldnt work on it until then. So, my dealer told me to call Husqvarna to see if they could return it. Husqvarna said no, but they could recommend another repair shop about 50 miles away. I will never ever buy anything from this company again. The dealer happens to be a small local outfit which cannot keep up the demand of bad product from Husqvarna. This is what they told me, and after buying this piece of crap, I believe them. I recommend buying another brand!

I purchased the riding mower last year. Overall it is a decent piece of equipment. One area of concern are the rear tires. It seems every time I go to mow, my tires spin on flat surfaces. Sometimes it is wet, but happens just as much on dry grass. I sent a letter to customer service asking for a solution because it is ruining my grass from the constant spinning of the wheels. I was sent an email within a day that someone would reach out to me within a few days and was given a claim number. Three weeks later, after no response, I sent a second email with the assigned claim number that was given to me initially. Well, it has been another two weeks and nothing. Im not asking for anything but suggestions. The tires that came with the mower are horrible. I never had any issues with any other mowers that I have used. If I dont get some response I will take other avenues to voice my displeasure.

Bought a 4824f zero turn last yr. Ran great. Ended up with about 42 hrs. on it. It started fine this yr., but since then had 5 issues. First was supposedly because of the gas and ethanol, but it wouldnt fire. I put gas on spark plugs and no fire. The mechanic claimed because of water and tore the carburetor apart twice. He DID get started so ok. That was $205, I paid. Then I mowed a lawn and had to clean the deck. When I got back on it, no start again. Solenoid this time. So the dealer replaced it no cost. Yaaaa. Then I mowed two lawns and the next time I jump on it, no start. Take it back to the dealer because electrically, something is wrong. The mechanic replaced the starter after 1 1/2 wks. And it starts. Then he puts the starter on his bench and guess what, the bendix no longer was stuck. It worked fine. What is going on!? Finally today I mowed my lawn, and it stopped in midstream. I thought I ran out of gas, but I checked and had gas. Jumped back on it and nothing. No noise whatsoever. I checked voltage and had 12.74 V to the started. No what. I figure what of the sensors. A buddy of mine said maybe a fuse to the ignition. Why, why, why? 52 hrs. and so bs ready to trade, sell, and go somewhere else.

52 Lawn tractor - I asked the people at Lowes for a recommendation for a lawn mower. I told them I Had some sizable hills on my lawn up to a 20 degree grade. They said Husqvarna was the best and I bought one. WOW! Its the worst mower on hills Ive ever drove. Even a 10 degree grade makes the wheels spin. My Neighbor has an old Craftsman and it has no trouble with the hills. Very disappointed. I spent $3000 on a lawn tractor that I have to push up hills. I ordered tire chains for it. Hope that solves the problem. It also leaves two lines about three inches wide that do not get cut. Every thing must be cut twice which doubles the time I take.

Never have a issue. Always starts right up and havent had to buy new blades. Yet have it over a year. Its a amazing machine. I highly recommend. It does what its supposed to do with minimum maintenance. The best brand out there by far.

Within a year of purchase, Husqvarna XP545 chainsaw piston froze. Dealer took first peak at it, said it was not enough oil in the fuel mixture and Husqvarna would not cover it under warranty. Odd, since the gas was brand new and I used the oil that I purchased from the dealer AND I have used this fuel mixture on a Stihl chainsaw with no issues. The dealer was good enough to contact Husqvarna customer support while I was in the store. I expected that I could speak to the representative, but I guess I was not a privileged customer and was denied to speak to them directly. The dealer was asked to send pictures. Husqvarna reviewed the pictures and said it was TOO much oil in the mixture. Seems odd that two independent qualified parties came up with completely different root cause of the issue. In any case, my claim with Husqvarna was denied and their warranty will not cover a defect on their end. They are using the excuse to say the gas was bad. Having power equipment for over 25 years, this statement is a joke as my 20 year old Craftsman Weedwacker that I leave old and stale gas in over the winter actually still starts and works fine. Husqvarna really needs to take accountability for their lack in quality and professionalism. A lot of money for a piece of crap engineering.

Ive bought two of these mower (Husqvarna yth24k48) in the past ten years and always had problem from the day I got it. Fuel line went out and the oil line wasnt install properly after 5 year of the newest one. I have the transmission went out on it. Dont buy a Husqvarna. I bought the recent one in 2012. The one had problems since day one.

After looking at reviews (greatest thing since sliced bread) I decided to purchase one of these (Husqvarna ST227P Snowblower), what a mistake. I have used the machine approx. 10x and have had it back to the dealership 7x. To date they have had to replace the carburetor -- machine would not keep running, replace the drive - would not go forward or backwards, belts broke second time I used it, gas lines split and leaked gas after the first season, plastic for the discharge chute controls snapped off and remember this is after only 10 uses. The dealership has had the machine more than I have. I attempted to exchange it for another machine and or have my money refunded but Husqvarna said no but they would extend the warranty for an additional 6 months and keep having it fixed until the warranty run out. In the meantime I have had to borrow a friends machine, pay to have our driveway plowed and shovel.The last time I took the machine in they had to replace the drive which took 2 months for the parts to arrive. Twice when I went to pick the machine up after being called because it was repaired I have had to leave it due to the machine breaking down when they were trying to load it on to my truck. I contacted Husqvarna who in turn contacted the dealership I purchased the machine from and were told that the gas lines leaked was due to me leaving old gas in it over the winter. Unbelievable.All of my equipment is winterized and some are 15 plus years old and have never had the gas line changed, what a joke!! It appears that Husqvarnas quality has gone and I will not be purchasing any more of their products. I currently own 2 of their chainsaws, both over ten years old and never an issue but speaking to friends who have purchase new ones they have had nothing but issues. At this point I am rooting for the greenhouse effect and we never get snow again!!! What a waste of $1698.00.

Bought a Husqvarna gas blower at Lowes. After running for a total of less than 2 hours, it simply will not start. Call Husqvarna, only to find nearest warranty dealer is over 30 miles away. Will NEVER buy Husqvarna again.

I bought the mower new in 2009. I changed the oil regularly and keep the mower and engine clean and store it in my garage when not in use. It has only 160 hours on the machine. The motor is blowing blue smoke and it is consuming oil. I checked a few mower forums and they say the Kohler Courage engine is a throw away when it goes bad. Most shops wont work on it. I should have researched it before buying it. Its too bad, the mower is in still excellent condition. And a new engine would cost me 60% of what I paid for the machine new. I ordered a new Husky Zero Turn mower with a Kawasaki engine.

I bought my snowblower just about 11 months ago paying $1400 and thinking it must be good choice and should last longer than cheaper brands. What a terrible mistake. Just to get ready for the upcoming winter, I took it out of my garage and tried, but the engine wont start. I bought a can of carburetor cleaner and applied it and check the gas line, but it still doesnt start. I called Lowes for warranty service as it is less than a year old, but they want to charge $130 for pick up and delivery charge for warranty service. I tried to complain to Husqvarna website but there is no phone or e-mail contacts. What kind of company is that? I will never buy another Husqvarna and will do the best I can to discourage people from buying their equipment. Husqvarna and Lowes both suck the most.

Tough machine that does the job. This mower is easy for a woman to use. Will go over small sticks in the yard and large swatch covers lawn quickly. Plus it looks cool.

My mower does not turn well, as soon as you put any weight on the back of the mower, the front wheels do not grip the ground well enough. Also both rear wheels turn at the same time so when you make a turn the inside wheel turns faster and digs up the lawn.

We are a dealer for Briggs, Kohler, Mtd, Speeco, Honda, Dolmar, Echo & Grasshopper. When I inquired to Husqvarna about being a dealer, they sent their representative to our facility. He looked it over & said, Well, its not conducive to the facility that we want to see. The funny thing is about twenty miles away, he signs up an Amish guy with a much smaller showroom than we have & gives him a dealership. Whats right about that? I guess I didnt realize that Husqvarna discriminates who can be a dealer & who cannot depending on your heritage.

I tried to buy a replacement cover for my lawn tractor grass catcher directly from Husqvarna. Was politely told there is no replacement part available even though I have the cover part number. For $400.00 I was informed I can buy a whole new grass catcher accessory. Love their equipment but this situation is disappointing.

If you only mow level ground it works well. However, we have minimal slopes in the yard and the mower doesnt have the power to go up the SLIGHT incline. I am not talking a hill here, either. I have to disengage the blades, raise the mower deck to go up incline. I am very disappointed that there isnt enough power to pull the 52 inch deck unless completely level ground. Otherwise, it did a nice job mowing.

Bought this new Husquarvarna 24 go 48 inch cut and after one mowing season had to buy a new spindle. After fixing that myself even though it was under warranty the $1500 transmission went out. I bought this at Lowes and learned two important lessons. 1st dont buy a Husquarvarna and dont buy machinery that does not service them. I was without a mower for over a month and once they fixed it I have been sparingly using as I feel it is a very feeble machine. I doubt it will last year #3.

I have it services every year, but Tractor lost HP within three years. It sometimes struggles to get up the 20 degree incline in my backyard. I would probably not buy this brand again.

After reading the other reviews, I see, we are not the only ones with complaints. At $3.69 a gallon and at least an acre to cut, I have to go over the lawn at least 2 times to get it cut even, and even then, it looks bad. Our old Sears cuts better than our newer Husqvarna. We heard we were getting good quality, but apparently not. We, too, purchased new blades and had the machine adjusted, but plain and simple, it does not cut well. We are really disappointed.

I bought a Z254F Husqvarna mower from Lowes right at 2 years ago. It served me well until recently. $3400 mower and 2 years of use is not good. But, I have a 3 year bumper to bumper warranty and lifetime warranty on the mower deck which along with the good name from manufacturer, I was sold. My mower deck is in very bad shape and nothing that I could do to be responsible for it. Husqvarna said it was a maintenance issue. I will enclose photos if I can. Their customer service is a guy behind a phone in Manilla telling me they wont honor my warranty. Husqvarna really sucks! I will spread the word to the moon and back.

RZ4621 Zero Turn Mower - I have one season on a brand new machine. 3 clutches, 3 belts, two tension springs, one pulley and one pulley pedestal and I still cannot keep the belt on. The dealer and Husqvarna do not recognize that there is a problem. One thing I do know and that is I am becoming a very experienced Husqvarna mechanic. I purchased this unit because I have weed trimmers, chainsaw and a Husqvarna rototiller that have all been very good. I thought their mowers would be no different. Yesterday I went and purchased a new Deere zero turn mower to replace this one as I am sick and tired of fighting with this one. The Deere has to be better. It cant be any worse.

OUR HUSQVARNA LGT 2654 Rear axle has broken twice now. It has been in the repair shop over a month now. The repairman says he is having trouble getting parts to fix it. He has replaced the rear seal 3 times and it continues to leak fluid. I am at my wits end with the tractor. Has there been any kind of recall on these tractors.

We purchased a leaf blower and a 46 riding lawn mower along with fuel mix. We sent in rebate for $10.00 on leaf blower and finally got it after close to 3 months. The rebate for Mower of $75.00 never did show up. It has been well over 4 months. Husqvarna makes it nearly impossible to contact them. This ends my dealing with this dishonest company and will be sure to let people know when I speak to them.

I purchased a Husqvarna 775L. After ten times using the mower, it would not start. I called Husqvarna and they gave me two contacts to look at the mower. I contacted both parties and neither one of them renewed their contract with Husqvarna because Husqvarna does not stand behind their product. Neither does Lowes. I made several phone calls to Lowes and they basically said too bad, nothing we can do. But they still sell the poor product. Husqvarna does not stand behind their warranty. They like to use the excuse of bad gas or if it is not a manufacturer defect then they wont cover it. Now, keep in mind, my motor is actually made by Briggs & Stratton so I called them as well. The bottom line is that my issue was a bad carburetor caused by bad gas. I have seen and read several complaints about the same problem. I loaded up my mower and had to drive an hour to a repair shop that is covered under Husqvarnas warranty. It cost me $130 to have a new carburetor installed due to bad gas, the person I pay to mow my lawn every week, $40, the time spent on the phone receiving pathetic customer service from Lowes and Husqvarna and the gas I used hauling my POS Husqvarna mower to different places to see who could fix it.These products are not worth the time or money and as for Lowes, I havent stepped a foot back in one of their stores. Menards has become my favorite place to shop now. DO NOT BUY HUSQVARNA PRODUCTS. THEY ARE A PIECE OF JUNK!!!! By the way, anyone want to buy a mower? I will give you a good deal and sell you mine. I am off to Menards to spend more money with them. Too bad Lowes, you need to work on your poor customer service practices.

Walk Behind Mower HU 800AWDX BBC. Purchased mower July 18th. Used once on front yard and it did okay. Used on backyard and right rear wheel lever used to raise and lower height became disengaged and loose. Cant use the mower. $649.00...down the tubes. Lowes wont take it back and Husqvarna says it is not their issue. Can repair for $475.00 plus the cost of pick-up.