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Husqvarna Motorcycle Parts
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Product Reviews:
I purchased my Z246 Zero turn mower in 2015 new at the end of the cutting s
I purchased my Z246 Zero turn mower in 2015 new at the end of the cutting season. The first year or so was great. It was lightly used. The property was flat with no major bumps, etc. The next year, a piece that engages the deck broke. It was covered by my extended warranty so it was fixed. My third year into the mower is when I started to have problems. The spindles broke a least 1x each mowing season. The pulley wore out. The deck broke where it attaches to the frame and I had to have it welded back in two spots. The next year the deck began to split apart horizontally on once side and vertical on the other and I had to replace the spindles again. Now...heading into the new mowing season, one spindle needs replacing again and needs new screws and the deck is kaput. I will never buy another Husqvarna mower. Very very disappointed in the quality of a mower I paid thousands for.
Purchased the 336fr brush cutter for $569. Used it one time for 30 minutes
Purchased the 336fr brush cutter for $569. Used it one time for 30 minutes and engine suddenly locked up. Repair tech told me that though there is a proper fuel mixture in tank, he sees none inside. As a result, Husqvarna refuses to honor the warranty. I guess somewhere between the fuel tank and the engine the oil disappeared?! Actually, company is accusing me of running it without oil and then adding oil to fuel tank to cover up my mistake... Incredible!! I would not recommend this company to anyone... Hoping no one else out there with same experience.
Not going to write a long and very boring POOR ME letter here. I owned a Hu
Not going to write a long and very boring POOR ME letter here. I owned a Husqvarna zero turn mower for over 11 years. I decided it was time to buy a new one. BIG mistake. I paid $3.500 and it arrived with a broken deck. But since they took away my brand new zero turn mower, they will not tell me when I can have it back. It seems that after two weeks they might consider just giving me a new one since that is what I paid for. I have tried and tried and tried to go through channels but they are 100% useless. I will leave you with one message: DO NOT BUY a Husqvarna Zero Turn mower. You will (for sure) regret it right away.
Husqvarna 128LD overheats. Purchased a refurbished weed eater online from V
Husqvarna 128LD overheats. Purchased a refurbished weed eater online from VMInnovations and it initially seemed ok until I actually tried to do a trim job with it. The unit overheats after about 10 to 15 minutes of use and dies, wont start again until it cools. Unit comes with a worthless warranty from the manufacturer. No factory authorized dealer will service a unit under warranty unless you bought it from them. Why would Husqvarna authorize someone unwilling to do the job? Calls to the manufacturer require 2 hours on the phone dancing around with them on one please hold after another only to be told that refurbished units only carry a 30-day warranty.Tried explaining their authorized refurbished seller has a 90-day manufacturer warranty spelled out on their eBay to no avail. VMInnovations claims it is only warrantied by the manufacturer so I guess nobody warranties Husqvarna anything. An item being refurbished should be just that but it should be thoroughly checked to make sure its ok. Buyer beware: unless you buy their products from a dealer and overpay for it dont expect warranty. Husqvarna is fully aware of this fact.
We bought our Husqvarna snowblower on 1-27-14. We purchased it from Fleet S
We bought our Husqvarna snowblower on 1-27-14. We purchased it from Fleet Supply in Sauk Centre, MN. Our snowblower worked ok for the most part. It wasnt the quality we thought it would be. When our son was snowblowing 10 days ago he checked the oil and fluid was running out on the floor. We immediately took it to Fleet Supply in Sauk Centre, MN as we had bought it there and they are an authorized Husqvarna repair shop.When we dropped our snowblower off on Tuesday, January 10, 2017. Ralph said it would be done within 24 hours as he had to empty his shop each day. My husband said to take his time and do it right. Ralph quoted us $20.00. I wasnt ok with that as it should have been under warranty. I called on Thursday to see what was up. Ralph was very short with me and said he hadnt had time to get to it. On Saturday I called 3 times with no return call. Ralph finally called back and said he didnt want to call back as I was rude to the cashiers. Ralph isnt doing his job and it is suddenly my fault! Get a grip! He said he had to order a part. The repair was now going to be $70.00 to fix. He didnt plan on calling us to let us know that as he is just too busy. I simply wouldnt have paid it. It should have been warranty anyway.When my husband picked up the snowblower on Wednesday, January 18, 2017 they blamed us for the issue. They said we didnt put stabilizer in the gas and it broke down. I think he said the carburetor was stuck. We always put stabilizer in our equipment. Then the buyer from Husqvarna was there. He got loud and mouthy with my husband. This should have been a warranty repair plain and simple. Mr. Husqvarna said it was up to him and he said it wouldnt be covered without testing anything. I would NEVER buy anything from Fleet Supply again and I would not buy a Husqvarna. It isnt our fault it had a faulty carburetor. The people at Fleet Supply were absolute JACK **! Todd the manager was an idiot and took no responsibility and Ralph had not idea what he was doing!
The front wheel appeared to have a bent axle. On closer inspection, I found
The front wheel appeared to have a bent axle. On closer inspection, I found the wheel support hand broken free of the deck. The mower deck metal was not strong enough in that area and metal fatigue caused the wheel to break free. I have never had this happen and suggest that it is a major product defect. There was no dealer once they knew that it was past the warranty. The Husqvarna customer service line goes to a loop. I was cut off every time I press the number as instructed. If I stayed on the line, it played the introduction over and over. I thought that Husqvarna was a quality product, but the best thing about the mower was the Honda engine. I think I will buy a Honda mower.
I bought this Husqvarna 42xls in Sep. of 2012. It has 120 hr. on. It starte
I bought this Husqvarna 42xls in Sep. of 2012. It has 120 hr. on. It started burning up belts. Went through 3 new belts before carrying in to the dealer for repairs. Said it would be 10 days to two weeks before it would be ready. Two weeks pass did not hear from them. Just went in to check on it. And it was push in the back of the shop. Said they could not get a hold of me. The case on the trans. was cracked on both sides. I had made a power hatch and installed it on the back. They took one look at it and that was the cause the problem. They say the belt was out under the mower that the tram and frame is connected to was not hooked up. I told them it never was but they did not believe me. So what good does it to buy a warranty.
I bought a new Husqvarna riding mower from a local dealer. Ever since the p
I bought a new Husqvarna riding mower from a local dealer. Ever since the purchase, I have had nothing but issues with the mower. The mower would stop turning over and so I took it back to the local dealer who fixed it. I typically get one mow out of it, and when I go to use it again, the same problem again. Brand new $3,000 mower and I am taking it to the repair shop every week! It is the carburetor. We have done everything to try and fix this horrible product and nothing works. We finally bought a good mower, a John Deere, and now we are stuck with a $3,000 mistake! It seems like this is an ongoing product issue with multiple consumers. I, too, would like my money back or a new mower that works.
I had a similar situation to some of those Im reading here. Bought a Husqva
I had a similar situation to some of those Im reading here. Bought a Husqvarna riding mower at Lowes with an extended 3 year warranty. Worked fine for two seasons, this year all of a sudden a loud clunk noise and the mower started smoking. We shut it down immediately and called for service. The repair facility fixed it and sent it to Husqvarna and they denied the claim, saying we had to have run over something or hit an object in the yard and it wasnt covered. We didnt hit anything and there is NO damage to the blades, but apparently that doesnt matter. Wish I would have seen this site sooner and would have never bought the mower. Will never own another Husqvarna product again, and Im not real happy with Lowes at this point either who got an additional $200 for a warranty that seems will never be honored. Would have given zero stars if I could have.
I bought a Husqvarna 48 riding lawn mower from a Lowes store. The mower sta
I bought a Husqvarna 48 riding lawn mower from a Lowes store. The mower starts easily and runs well. It also has plenty of power. It uses a lot of gasoline. Power takes fuel I know. My biggest complaint is with the mower deck. I feel it is either sub-standard or a bad engineering design. When I make a pass mowing my lawn there are 1 to 2 sections/lines of grass between the sides of the deck that did not get mowed down. This requires me to make 1 to 2 additional passes to mow those lines. Any ideas how this can be remedied?
The 42 Zero Turn mower belts keep breaking and it has been in the shop more
The 42 Zero Turn mower belts keep breaking and it has been in the shop more than 10 times for repairs. It went back in today for the deck lowering or higher and bracted brock. I only had it for less then 2 years.
Bought from Lowes. After 2 years of mowing flat 2 acres, frame cracked in 2
Bought from Lowes. After 2 years of mowing flat 2 acres, frame cracked in 2 spots, the Briggs has stopped charging. Piece of crap. Head light switch wont work. Midway thru mowing, electric clutch disengages where I have to go back to garage and hook up to battery charger to get deck mowing.
Product is fair. Chronically slips drive/blade belt. No close dealer to do
Product is fair. Chronically slips drive/blade belt. No close dealer to do warranty work. Mower is one year old, has 3 year warranty. Cut is chronically bad even with new blades. Internet, videos, calls, chat are all near useless. I will never buy any Husqvarna product. Product fair. Service is one of the worst ever. Dont waste money on their products. They dont help when you need it.
I bought my snowblower just about 11 months ago paying $1400 and thinking i
I bought my snowblower just about 11 months ago paying $1400 and thinking it must be good choice and should last longer than cheaper brands. What a terrible mistake. Just to get ready for the upcoming winter, I took it out of my garage and tried, but the engine wont start. I bought a can of carburetor cleaner and applied it and check the gas line, but it still doesnt start. I called Lowes for warranty service as it is less than a year old, but they want to charge $130 for pick up and delivery charge for warranty service. I tried to complain to Husqvarna website but there is no phone or e-mail contacts. What kind of company is that? I will never buy another Husqvarna and will do the best I can to discourage people from buying their equipment. Husqvarna and Lowes both suck the most.
We bought a Husq self-propelled mower. We noticed the front, right wheel wa
We bought a Husq self-propelled mower. We noticed the front, right wheel was crooked. It looked like the tire was on crooked (later learned it is a complete unit). It worked and so we decided to wait on checking it out. We went into winter, then the mower was in storage thru the summer as we sold one home and rented (mower in storage) till we purchased another home. We moved in the winter and are just now using the mower again. Upon removing the crooked wheel, we learned the hub was crooked and had caused a complete grind-down of 2/3 of the gears. We called Husq and a wonderful rep. helped us find a repair shop. They called Husq and were told the wheel replacement was not covered because we didnt have it checked out right away.We called Husq again and got stone-walled. Called back later and got a wonderful rep that transferred us to the escalation team, who was another stone-waller. Its a $25 wheel. Not the kind of service I ever want to be subjected to again. One or two reps were really helpful and professional. The other two reps acted like it was their own $25 they were protecting. They were not helpful or professional. This attitude/standard clearly comes from senior management. Ive had it with Husq.
After doing quite a bit of research, we decided to purchase a Husqvarna YTH
After doing quite a bit of research, we decided to purchase a Husqvarna YTH22V46 for use at the mother-in-laws home. The unit was purchased on 4/27/14. The engine meter shows 11.4 hours of use. Yesterday, my wife called me from her mothers and said that the unit started, ran rough, then began billowing white smoke. She shut it down and called me. I went over to check out some things. Engine had fuel to the carb, spark to the plugs, correct oil level, engine compression (I checked with compression tester). It will spin over, but never so much as a cough in trying to start. Lowes didnt want to talk to me, since I was past the 30-day return limit for outdoor products. Husqvarna corporate didnt want to talk to me, just gave me the name of a Husqvarna repair facility in my area. It is actually a tool and equipment rental center. They told me to bring it in and they would look at it. I told them I only had a small car and naturally couldnt bring in a lawn tractor. The guy reluctantly said that they might be able to get it sometime next week, but would charge me $70/hour to pick it up and deliver it back. Husqvarna? You out there??... This would be a fine time for you folks to step up to the plate... not even 3 months old... only 11.4 hours on the clock... You there??????
Long story short I got a leaf blower 2 yrs ago as a gift and last week it s
Long story short I got a leaf blower 2 yrs ago as a gift and last week it stopped working. Went to check the fuel filter and it was never installed at the factory. Ordered a new push primer button kit and spark plug. Would stay running. Carb needs to be pulled and clean. Due to the fact that the company is putting out poor quality product I put the leaf blower in the garbage. I would rather rake leaves than own any products from this company.
I have a 3 year old Husqvarna zero turn mower rz 4623. Now I only have a 28
I have a 3 year old Husqvarna zero turn mower rz 4623. Now I only have a 28 hours on it. Already replaced blade pulley and Im on my 3rd clutch for the blades part # 505287301. The red wire on it keeps breaking at the clutch making it not repairable and Husqvarna wont stand behind it. Its over $200 every time. Was told by customer service that Im on my own even though I only have 28 hours on it. Will never buy another Husqvarna product and make sure none of my friends will either.
Fuel is leaking into the oil pan, causing the engine to smoke and stop runn
Fuel is leaking into the oil pan, causing the engine to smoke and stop running. How do I fix this? Thanks.
We purchased a Husqvarna riding mower from Lowe’s in Gloucester, Virginia
We purchased a Husqvarna riding mower from Lowe’s in Gloucester, Virginia. From the beginning it would throw the blade belt unusually when you turned off the mower but sometimes when running. According to Lowe’s this was a known defect and after several unsuccessful fixes from Lowe’s we were told all we could do was send it to service. (NOTE: There are more than complaints on this subject here is but one: **).The unit was sent to ALTAQUIP in Dunn, NC. Who surely did not read the service tag as they stated “Belt had to be replaced and out of warranty.” Certainly the belt had to be replaced it kept flying off, nevertheless they claimed the reason was the deck was dirty. The only reason the deck was slightly dirty a demonstration had been performed for the driver from the service center. The question was asked, “How could you mow the lawn if the deck getting dirty caused the belt to come off”. No response was given! Lowe’s against my wishes paid the bill.Upon receipt of the unit and in front of Lowe’s personnel the mower was run and when turned off the belt came off. The unit was returned to the service center. This time they claimed the reason the belt came off was the deck was uneven. (Nothing had changed if the deck was uneven now it was the first time!) They again replaced the belt though they did not charge for it. Again, against my wishes Lowe’s paid the bill. Upon receipt of the unit and in front of Lowe’s personnel the mower was run and when turned off the belt came off. Showing the unit to a local service center authorized to work on Husqvarna but not conduct warranty work we were told there was no way either reason would cause the belt to come off ; further recommending we stay with authorized service centers. It was then found as previous noted that this problem was a latent defect and this was the recommended repair; “On the mower deck, you will see an idler pulley that maintains proper tension on the belt at all times. As the belt stretches, the spring-loaded idler pulley applies more tension on the belt. Due to this, there is no reason to complete routine tensioning maintenance on this mowers belt. However, there is a built-in lever that allows you to apply or release tension to the belt to engage or disengage the drive belt. This lever turns the mower blades on and off. When you disengage the drive belt, it causes enough slack in the belt to allow the belt to slip off the main drive pulley, preventing the blades from continuing to spin. Without the ability to adjust the belt tension, you could never turn off the blades, which would cause a safety risk as well as require you to replace your belt much more often.The recommend fix has not helped the problem. I believe the company should refund the fees paid by Lowe’s and consider review current manufacturers manuals, know defect and repairs with their service personnel. That Lowe’s exercises better control over their subcontractors. Since the situation described above the unit now will not move, the engine runs fine. I am disabled so regardless of what the problem was I would in all likelihood not be able to repair it. I dont know what I was thinking but because of the description Hydrostatic transmission I assumed the mower had some type transmission; I was wrong it had a drive belt. I can only assume like the mower drive belt it had tension issues the mower has yet to reach a maintenance point. Anyway this time it was another $146.00 to replace that belt which the company paid once again.I tried to argue with the box company that for a company be in Carolina and for them to handle, stockpile mowers from across Virginia until they have enough to ship has to have built in a wide profit margin, couldnt they find local service centers? That is another issue the mower will be gone three + weeks. I am amazed in a company that made a public announcement they were going to concentrate on Customer Service acts like this they must have meant another company!
We had ordered an AWD Push lawnmower online and picked up at Ace Hardware.
We had ordered an AWD Push lawnmower online and picked up at Ace Hardware. DO NOT BUY THIS PRODUCT!!! Ace Hardware will not take this back/exchange and we had it less than 1 month. Mowed lawn once. Husqvarna DOES NOT CARE about customer satisfaction!!!! It does not work well with bushes, fine if you just go straight. BEWARE when you buy any products from this company. Very unhappy in Georgia!!
Im in the army and we purchased a riding mower. It ran fine in the first 5
Im in the army and we purchased a riding mower. It ran fine in the first 5 times it was used, then the last time we had used it the engine started clanking and puffing white smoke after giving it some throttle. We turned it off and checked the oil, gas, filter and plug. All were good and no problems. Took the blades off to replace them then put them back on. Now it wont start!! No spark to the plug either. What could possibly be wrong with a practically new lawn mower??!!
OUR HUSQVARNA LGT 2654 Rear axle has broken twice now. It has been in the r
OUR HUSQVARNA LGT 2654 Rear axle has broken twice now. It has been in the repair shop over a month now. The repairman says he is having trouble getting parts to fix it. He has replaced the rear seal 3 times and it continues to leak fluid. I am at my wits end with the tractor. Has there been any kind of recall on these tractors.
I researched all brands and bought this one even though I was skeptical aft
I researched all brands and bought this one even though I was skeptical after seeing the tractor in person. It was a plastic piece of junk. It scalped the grass even though the deck was leveled at the dealer twice. Uneven cut and forget about going around a corner on a slight angle. One side was cut down to the dirt while the other side was 3 inches high.I tried everything and still good. Putting the deck lift handle on the left side is ok if you are left handed but It was impossible to raise while moving with my not dominate left hand. No power steering was another mistake that I made. I actually sprained my wrist trying to make a close turn and I am 6ft. 230 lbs. I paid for the mulching kit but it threw so much grass up over the top of the tractor I had to take off the mulching plus and use it with no diffuser. The dealer was very co-operative but after having the tractor for only 3 days I paid a 10% restocking fee and that along with losing the sales tax cost me nearly $600.00. I called Husqvarna and got no return call. I bought a Cub Cadet and paid more but it is a world of difference better.
Purchased a riding lawn mower back in 2012. 2 months after purchasing it, t
Purchased a riding lawn mower back in 2012. 2 months after purchasing it, the transmission blew. They did replace it because it was under warranty. This weekend the same exact things happened. Called because I purchased what I believed to be was a 5 year warranty. Nope, they sold me a plan that goes on top of a plan (for $200 I got 1 extra year on top of their warranty). I called Lowes, the guy was wrong. I called **, the greatest Husqvarna worker to ever live and he says nothing they can do. So here I sit with a 3 year old mower with a blown transmission AGAIN! Never buy a Husqvarna product! Invest the money and buy John Deere.
Do not ever buy a push mower from Husqvarna. 1st pull of string or last eve
Do not ever buy a push mower from Husqvarna. 1st pull of string or last eventually the metal cover for shaft will break literally in half putting you or something in danger of being hit by 1/4 in steel and a good size chunk of it! Took it to certified lawn mower repair man. He said its common in these and almost everyone WILL do it eventually, so got it repaired. Found an old push mower for my small, flat yard and havent had a problem - got it free or Id burn down their factory! So Ill make $ selling to some idiot.
After buying a new snow blower in Dec of 2016 I got home, I realized it was
After buying a new snow blower in Dec of 2016 I got home, I realized it was broken, I brought it back to place of purchase and was informed that I had to bring it to another town to have repairs done. After borrowing a truck to do so the guys at repair shop told me they dont do warranty work and gave me another number and address from another town, off I go again. After driving 45 min to another repair shop they also informed me that they dont do warranty work, they gave me another address. At this point Im getting really impatient so I call the place where I purchased the blower and told them I was bringing it back and for them to deal with the headache, 3 weeks later Im still sitting at home waiting for a blower that I didnt get to use yet.Now they are telling me theyre having trouble getting Husqvarna to pay for parts and repair so I called Husqvarna myself to see what was going on and customer relations told me with an attitude that it was my fault for bringing it back to the place of purchase and I should have brought it directly to them, 4 hrs away and that it was nothing they could or would do. I told them I should have bought a Honda and avoided this mess altogether and thats the last 1600$ they will ever get from me. Winter is almost done and I didnt get to use my snow blower once and its sitting at Canadian tire past 3 weeks and looks like its going to be another 3 weeks if they even fix it?
Until now really liked Husqvarna products but had problem with top line lea
Until now really liked Husqvarna products but had problem with top line leaf blower. It just stopped working. Took to a husqvarna repair shop and they said to fix it probably would cost as much as a new one. Only had for 3 years and did not use hard at all. So I called Husqvarna and they will not stand behind their product. No ifs, ands or buts. I WILL NEVER BUY ANOTHER HUSQVARNA PRODUCT. Their business is horrible. Dont buy Husqvarna products. Not worth it.
Blade housing fell to ground in first or second mowing; gas cap broken on d
Blade housing fell to ground in first or second mowing; gas cap broken on delivery; headlights have had a short for several years and need to replace the wiring harness if ever mowing at night; Schroeder water flush adapter broken off blade housing; metal guide-rod for belt to activate blades, broken off; hand-brake handle broken off (interior) and replaced. 46-inch mower with 300 hours.
Mower is one year old with 31 hours on it. It will not cut smoothly, and it
Mower is one year old with 31 hours on it. It will not cut smoothly, and it only has one wheel pulling and it has 23 horsepower but my old MTD mower with 12 horsepower was a better mower.
Have a Z254 Zero Turn. Great mower and very reliable so far. Easy upkeep an
Have a Z254 Zero Turn. Great mower and very reliable so far. Easy upkeep and easy DIY fixing of the mower. Need to change oil and fluids after 5-8 hours after buying it to keep it operating well. Easy clean. System works well after use and mower has started without issue every time since purchasing it.
LGT2654 - As I was mowing my lawn the rear left tire fell off. The problem
LGT2654 - As I was mowing my lawn the rear left tire fell off. The problem being the axle broke, now for as much money I had spent on purchasing this piece of equipment counting on the name brand as to be quality. I am very upset that there has not been a recall, and if the Husqvarna company wants to be known as a cheap garbage selling company then they are on the right track as I have seen many complaints for this same problems online. Best regards to the brand I THOUGHT WAS QUALITY.
I purchased a husqvarna self propel lawn mower in may 2015. Cut grass a tot
I purchased a husqvarna self propel lawn mower in may 2015. Cut grass a total of 3 times. It wouldnt crank under warranty. The repair cost me 90 dollars. They said bad gas. I know they lied. We changed gas. I will never buy anything else. Husqvarna never again.
Well, I will join the crew who unfortunately purchased a Husqvarna riding m
Well, I will join the crew who unfortunately purchased a Husqvarna riding mower.. and at Lowes.. A double whammy for sure. First out of the gate with glee mowing the 1.8 acres we own. All great! Then the next time I get on to mow.. the front tires are FLAT! This has continued for two seasons and now in the third. Visited the Lowes where purchased.. nobody or even has a suggestion.. This being three weeks after purchase. They say I need to buy new wheels? LOL yeah right. They say they have no interest in helping and I should contact Husqv.. Yeah that worked.. They said go to the Lowes.. LOL Well, here we are third season.. go to the shop to get the mower spruced for Spring.. FLAT tires of course.. NEVER. NEVER again will I EVER buy Husqvarna ANYTHING or Lowes for that matter. Finished, done.. all gone. I am buying a new JD at the end of this season.. Selling off the crap and going for the gold standard. And I will shout it out to all I know, see, hear. etc.. this sucks.
I am sorry for all the troubles folks have had with Husqvarna power equipme
I am sorry for all the troubles folks have had with Husqvarna power equipment that have expressed their disappointment here. However, I feel that I must tell all of you that I own several units of Husqvarna power equipment (chainsaws and mowers) that have operated flawlessly for many years. I am not the only one who is happy with their Husky either. My equipment has been properly maintained by authorized service centers and myself as per the maintenance schedule in the owners manual. I use the recommended additives, fuels, oils, grease and filters for maintenance. They were bought from authorized dealer/repair centers that properly assembled the equipment from the beginning, not Lowes employees that I doubt have any training or very little at best on proper assembly (not the employees fault). A cheaper price is not always a better buy my friends! As for the axle and engine troubles with riders, everyone who makes anything makes a mistake now and then. Its not a personal attack against you, Husqvarna relies on others to build quality components to mate to their equipment. As a result, Husqvarna suffers from disappointment also. I know your problems are your main concern and they do matter, but read the reviews from the Husqvarna website for the product you are wanting to buy or already own. You will see a pattern of where things were purchased, how they were maintained and operated and the problems that soon followed. There are instances where the product just failed to meet standard, Husqvarna is not perfect. I have just never encountered one of those instances where they failed me.
I purchased a GTH26V52LS garden tractor from a dealer on 8/18/11. I paid ex
I purchased a GTH26V52LS garden tractor from a dealer on 8/18/11. I paid extra for fabricated deck and was told it had a lifetime warranty. Not so! It seems the deck is covered but not the spindles!! I have had them replaced 3 times so far! I called the manufacturer and was told spindles had a 30-DAY warranty! I feel this is misleading and had I known this before purchasing, I would have 2nd thoughts! I now have to mow 2 swipes across the yard, stop and rake grass away from the blades. I am an elderly person who paid extra for dependability!!
Summer of 2011 husband purchased a Husqvarna tractor - yth2348. CURRENTLY 3
Summer of 2011 husband purchased a Husqvarna tractor - yth2348. CURRENTLY 37 hrs on engine blows thick black smoke. Battery wont hold charge. We did a recent fuel drain, plugs & all filters replaced, still runs rough & doesnt want to move. Not a beneficial purchase for the family. Irked with thought of having to pay others to mow lawn. NUFF said!!
Bought a Riding mower. Made by Husqvarna. Garden tractor mower. Piss-poor.
Bought a Riding mower. Made by Husqvarna. Garden tractor mower. Piss-poor. I own a tree removal service and quit buying Husqvarna chainsaws about 6 years ago. I use to swear by them. But Im done with them, never again. There got my last dollar. Bought this mower from Lowes. I have to say all power equipment is not what it use to be due to federal EPA regulations. Ive had nothing but problems with Husqvarna stuff. Over last several years. Use to think their Husqvarna 350 saw was the best in its class but that went to chit too, had the mufflers fall off, same with the 575xp. Stay far away from this brand. From a pro.
I, too, bought a Husqvarna 2654 three years ago, and my story is just like
I, too, bought a Husqvarna 2654 three years ago, and my story is just like Forrest of Festus, MO, reported on 12/12/11. The difference was that I was not as smart as Forrest. I believed the Husqvarna Service Center. The transaxle failed one month, after the 1 year warranty was over. The machine was not even paid for yet. I replaced the trans-axle, as suggested by the service center for about $1,100. I wish I was as fastidious as Forrest.
I purchased a new Husqvarna 580 BTS back pack blower August 11, 2019. It ra
I purchased a new Husqvarna 580 BTS back pack blower August 11, 2019. It ran for approx 10 minutes and the coil went bad. Brought it into the dealer for repairs. Told it would be two weeks to repair. Two weeks came and went. I was told the part is on backorder and it would not be in until 2nd week in Sept 19. September came and went. October came and went etc. In November, I was told the part would not be avaiable until first week in January. Well you probably guessed by now... I was just told February 2020.Husqvarna would not back up their product. Their customer service was of no help. The person I was speaking with did not even know what a backpack blower is. I actually had to tell the customer service rep what it was and what it was used for. I now am the proud owner of a $550 paperweight with no repair date in site. Oh lastly, the icing on the cake... Husqvarna wants $15.00 to ship the part when it does come in. Incredible.
LGT 6254 - My 84 year old dad had an incident. Mower caught fire. Fire dept
LGT 6254 - My 84 year old dad had an incident. Mower caught fire. Fire dept came to ensure woods nearby werent burned down. Hes 84 and has COPD. This was very stressful to him. He loved this mower. Dont know how it caught fire either. Purchased May 2008. Tuned up last year 2013.
I had less than 30 hours on my Husqvarna zero turn and experienced the foll
I had less than 30 hours on my Husqvarna zero turn and experienced the following: 1. Stick got in belt! Cost me $200. 2. Needed new switch in handles so it would move. 3. The gap between the frames that hold on the front tires so grass accumulates in the gap! When you reverse big clumps fall on the lawn. I REPORTED THIS AND THEY SAID YOU MUST BE MOEN GRASS IS WET!!! I have mowed the lawn for 31 years. 4. The tires accumulated grass and or dirt in the grooves and traction is lost.
The name LGT stands for Light Garden Tractor. Emphasis on LIGHT. These have
The name LGT stands for Light Garden Tractor. Emphasis on LIGHT. These have the Tuff Torq 46A hydrostatic transmission. This transmission has to be the most widely panned transmission amongst all riding lawnmowers. Add me to the list of very unhappy customers. My transmission is slipping badly after 5 years. A new transmission will cost over $300.00 without labor. Once installed I would have a LGT with the same crappy transmission. Please do your research and stay away from all the Tuff Torq 46A transmission. Forewarned.
Husqvarna Model GTH2448T. 24hp 48 cut. 173 hours. Garaged and serviced annu
Husqvarna Model GTH2448T. 24hp 48 cut. 173 hours. Garaged and serviced annually. Mower will move forward on level ground, but slows to a stop on inclines. No warranty. Service center recommends new rear end. $800.00 repair. Worthless!
All in all the RZ4621 has been a decent mower. I am writing this to maybe s
All in all the RZ4621 has been a decent mower. I am writing this to maybe save someone else who has purchased this mower, some time. I was going through problems with my deck belt coming off continuously. I could not find a single review that helped solve my problem. Every time I would go out to mow, I would engage the blades only to have the belt fly off. I would re-install, try to engage again and the same thing. Sometimes it would take as many as 12 times until it would hold and I could mow. Now mind you this happened every single time I would go out to mow. Once it would stay, I could shut it off and start it again that day, but sure as Im writing this review, I would have to do the same thing the very next week in order to mow again. I tried everything from all the reviews and complaints that I would read - I tightened the spring, I changed the idler pulley with the belt keeper, you name it, I tried it. I finally read a post on a forum somewhere where a guy was going through the exact same thing. Someone had suggested he tighten the bolt running through the other idler pulley which tightens the idler arm firmly to the deck. I went out to check the situation of my idler arm and it was as loose as a goose. For some reason it never dawned on me when putting the belt back on time after time that the idler arm should not have play in it. I guess what did I know. Bottom line is this - If for some reason you cannot get your belt to stay on when engaging the blades, check your bolt that goes through the pulley that attaches the idler arm to your deck - You will be glad you did. I have not had this happen to me since then and I check to make sure the 5/8ths bolt is tight before using the mower. Life is good now and the months of aggravation are over. I hope this helps someone.
I bought a new 130BT backpack blower in June of 2011, used it across the su
I bought a new 130BT backpack blower in June of 2011, used it across the summer and into the fall. In late fall, I noticed that it was not developing power as it should. I set it up for the winter and took it to Lowes in the spring of this year to have it sent off and repaired. After about a month, I received a call from the authorized service center telling me that the repairs were not covered under warranty. Caller said that there was excessive moisture in gas, therefore, diluting the oil in the mixture, and scouring the cylinder walls and trashing the carb. I used the Husky oil purchased at Lowes and followed instructions on type of gas and mixing. I mean, seriously, I have only been mixing 2-cycle oil for 25 years, and have never had a problem in the past. I have been told that gasoline with ethanol will cause a problem such as this, as the ethanol will evaporate leaving excessive moisture in the gasoline. If this is the case, why does Husky not publish this in their 2-cycle manuals so consumers will buy ethanol free? I told the caller to take the blower out back and toss it as far as they could, and I would go buy an Echo blower to replace it. I went by Lowes today to pick up the thing, as they would not even dispose of it as I asked.
At one and half years old, the mower began to lose the drive belt off of th
At one and half years old, the mower began to lose the drive belt off of the pulleys. I purchased a new belt thinking that was the problem and began to install them. During this I discovered that the two bolts holding the front of the transaxle were missing. On inspection I discovered that they had stripped the threads in the transaxle. Looking closer I found that the frame mount brackets were breaking. One of the missing bolts was found on the deck. With the mechanical experience I have after looking at the 2 bolts, they are not long enough to handle the pressure placed on them during operation. They only go into the transaxle about a 1/4 inch. I checked the cost of the repairs and it was more than I wanted to spend on this mower. I decide to attempt repairs myself and was able to make new axle mounts that i bolted to each side of the mower frame. I looked at the transaxle schematic and discovered that I could remove the 2 bolts on top and drill from the bottom of the axle out through the bolt holes on top. This allowed me to install two four inch log bolts through the axle and the frame to secure it with lock nuts. This has worked for 2 years now. I was lucky that I repaired this issue for $20.00 and my labor. Now the steering system has failed. I have had issues with the steering drag links bending and allowing the tires to spread in the front making hard to steer. I have had to straighten them every year of use. This is all poor design issues.
Within a year of purchase, Husqvarna XP545 chainsaw piston froze. Dealer to
Within a year of purchase, Husqvarna XP545 chainsaw piston froze. Dealer took first peak at it, said it was not enough oil in the fuel mixture and Husqvarna would not cover it under warranty. Odd, since the gas was brand new and I used the oil that I purchased from the dealer AND I have used this fuel mixture on a Stihl chainsaw with no issues. The dealer was good enough to contact Husqvarna customer support while I was in the store. I expected that I could speak to the representative, but I guess I was not a privileged customer and was denied to speak to them directly. The dealer was asked to send pictures. Husqvarna reviewed the pictures and said it was TOO much oil in the mixture. Seems odd that two independent qualified parties came up with completely different root cause of the issue. In any case, my claim with Husqvarna was denied and their warranty will not cover a defect on their end. They are using the excuse to say the gas was bad. Having power equipment for over 25 years, this statement is a joke as my 20 year old Craftsman Weedwacker that I leave old and stale gas in over the winter actually still starts and works fine. Husqvarna really needs to take accountability for their lack in quality and professionalism. A lot of money for a piece of crap engineering.
I love Husqvarna. I work at a dealership. Half the complaints on here are m
I love Husqvarna. I work at a dealership. Half the complaints on here are motors or trannies that husky doesnt build or have parts for. You should be yelling at the tranny company or motor company about the faults. The 235-240 chainsaws are poulan built. Dont buy them. Get a 435. Way better! I have a 15 year old husky chainsaw and a 15 year old husky tractor, as well as a 20 year old trimmer.
Had my 54 Husqvarna mower 1.5 years on a 3 year warranty. Deck cracked. Cal
Had my 54 Husqvarna mower 1.5 years on a 3 year warranty. Deck cracked. Called service center and they told me I had to bring mower them so that they could take pictures. Then I would have to wait for Husqvarna to come back with an approval. I told them I dont have a truck, I am 76 years old and had no way of getting mower to them. They told me they would come and take pics for a $100.00 non refundable fee.
I purchased a zero turn less than 1 year ago. After only 6 hours of use the
I purchased a zero turn less than 1 year ago. After only 6 hours of use the spindle started smoking. The dealer took it into the shop for repair. Two weeks later I got it back. In the spring this year, after only 9 hours of use the spindle started making grinding noises and smoking again. This time they replaced the spindle and the pulleys. Two weeks later after I got the mower back it immediately started making strange noises. I called Husqvarna consumer support and told them I believe I have a lemon for a mower. The customer service agent told me to contact the dealer again and have them pick it up to be looked at. I attempted to cut my grass again and with only 10 hours of use the mower melt came off and would not drive. The dealer picked up the mower and it has been in their possession for almost 3 weeks. I called Husqvarna customer service again and spoke with **. He told me that I need to deal with the dealer and there was nothing and no one else I can talk to about my issues. I specifically asked to speak with his supervisor. He refused to do so. I repeatedly asked for another manager or anybody that can help me resolve my issues. He said there was no other person in the entire company that I can contact about my problem. I explained that I am very frustrated because I, the consumer, have a $4000 lawn mower that has spent more time being worked on and in the possession of the dealer than it has in my possession doing it intended purpose. I just want a mower that works!
In April I bought a new Husqvarna mower from a local authorized dealer. The
In April I bought a new Husqvarna mower from a local authorized dealer. The mower has never mowed level. After several tries to adjust the level myself (the turning of one nut) I contacted the dealer about it. They took it to their shop and reported back that I had bent a blade. I thought that was not true since it had not mowed level since its delivery, but I said OK and paid for new blades. It still did not mow level. They took it back to shop and replaced a part of the leveling mechanism, it still did not mow level. After keeping it a week doing whatever they brought it back today and I just finished mowing my yard and it is somewhat better but still is not level. I am contacting them tomorrow to take it back for the fifth time. I am getting so tired of this. If they cant fix it this time I will try to sell it and buy me another brand mower.
Just received my second HUSQVARNA chainsaw. My first one is a Rancher 455.
Just received my second HUSQVARNA chainsaw. My first one is a Rancher 455. First time using it oil leaked out the bottom. We work on all of our own equipment so we tore it down and found the flexible oil supply line hose had a hole in it. We obtained a replacement part locally and fixed it. Great saw, cuts great. It sucks to have to repair a brand new saw. Today I received my second HUSQVARNA saw a T435 14 inch. Filled it with gas and oil, tried it out and guess what. Right oil running out the bottom. Tore it down and again a big split in the oil supply line. Again we have to fix a brand new saw. Went to HUSQVARNA website to try to contact them and nowhere is there any way to email them. So I will wait til Monday to get a replacement part. I have attached a photo of the split hose. Very disappointed in HUSQVARNA quality control and lack of ability to contact them.
Tough machine that does the job. This mower is easy for a woman to use. Wil
Tough machine that does the job. This mower is easy for a woman to use. Will go over small sticks in the yard and large swatch covers lawn quickly. Plus it looks cool.
This tractor is a beast when it comes to cutting and collecting grass with
This tractor is a beast when it comes to cutting and collecting grass with a clear cut 48 inch mower and high capacity grass catcher. And with a 48 inch dozer blade in the winter time it can’t be stopped plowing snow, and gravel in the spring and summertime. Well built, and was made for tough work around the yard for sure. Would recommend it to anyone looking for a garden tractor with plenty of power and eager to get the work done. A very comfortable seat I might add as well. A real pleasure to use, I always look forward to the day when I have to get on and work with it. A REAL good buy and well worth the money.
I bought a lawn mower, an xt-6 weed eater and a chainsaw from Husqvarna bec
I bought a lawn mower, an xt-6 weed eater and a chainsaw from Husqvarna because I was told by the salesman Their really great, Ive never had a complaint one. Well he lied because all 3 of them are complete and total junk!!! I wasted every penny that I spent on these items. Theyre all 2 years old and have less than 4 hours on them. Because they NEVER run properly. The lawn mower has to be worked on to start, then it breaks down at least once per yard. Its on its second motor (that cost almost as much as the mower did!) The chainsaw wont run long enough to cut 1 small tree down (I had to borrow my dads craftsman!) and the weed eater keeps coming apart at the motor to shaft connection. NEVER BUY A HUSQVARNA ANYTHING OR YOULL REGRET IT!!
Ive had the mower rz4216 about 2 years and mow a standard size subdivision
Ive had the mower rz4216 about 2 years and mow a standard size subdivision lot (less than 1/4 acre). The mower stopped moving and I discovered the rear wheel drive idler pulley had failed, throwing the belt off and destroying it. I ordered a new pulley and belt, installed them, and one year later the same thing has happened. The pulley is a composite material and one of the flanges keeps breaking off. Tried to make sure of alignment but still failed. This mower not a good choice.
I recently bought a Husqvarna MZ 54 that was a left over year old model fro
I recently bought a Husqvarna MZ 54 that was a left over year old model from a local dealer (not a big box store). Because it was not the current model I picked it up for $4400, which is a real bargain. I looked at all the major brands including John Deere, Gravely, Hustler, Snapper, Toro, ExMark, Cub Cadet, and Ariens. Honestly, they all seemed like quality mowers. I settled on the Husqvarna because of price and features that were only available on more expensive models. In addition, the 4 year bumper to bumper warranty is one of the best. The cut quality is fantastic. I have a little over an acre of thick, St Augustine grass. My old mower, a Husqvarna YTH24K54 tractor, just couldnt handle it, and it took me about 3 hours to get a satisfactory cut, which usually required a double cut. The ZT made a full 54 single pass perfect cut. My first cut grass was about 7 and there were no stragglers left standing, no clumping, and no windrows. I was able to get the job complete in an hour! The grass was cut even, no scalping, very fine discharge, and even a striped look. Blade speed is listed at 18,500 FPM which is among the fastest of the brands shopped. Some were as low as 16,500 and others upwards of 19,000. Blade speed is a big factor in quality and speed of cut. The seat is quite comfortable. Though not an elaborate suspension, the feel is very nice, and a ride that is not rough. The armrests and high back seat make it a comfortable ride.The deck is very sturdy and well built. Although some of the other brands had 10 Ga fabricated decks, the Husqvarna is 11 Ga but has a reinforced rim and seems quite stout. One thing I noticed is that when you step on the deck, there is no movement. Other brands, especially the Cub Cadet, moved a great deal. Access to the belts and spindles (for greasing) is simple and requires just removing the foot panel. The spindles are heavy duty cast iron and are greasable, as opposed to sealed. Deck is easily adjustable from 1.5 to 4.5 inches in 1/4 inch increments. The front casters are huge 6x13 which is great on your turf. Caster and front wheel bearings are also greaseable. 22x10 rear tires give great traction and are also kind to your lawn. There are 4 anti scalp wheels, which is comparable to other brands. The biggest plus is that the Husqvarna has the wheels supported on both sides. Most other brands just have one support arm for each wheel, which makes them much more susceptible to damage if something is hit. ZT 3100 transaxles are heavier duty than most of the mowers in this class and provide a max speed of 8.5 MPH. 5 gallon gas tank is equal to or larger than most in its class. I found I could get about 4 hours of cutting time on a full tank of gas.The Kawasaki, 24 HP V Twin provides all the power you need for heavy grass and hills. The engine starts easily and quickly and normally needs no choke. Servicing is easy with a simple threaded cap that allows draining the oil with no mess. In addition, for an engine of this size, it is not as loud as others I have looked at. My property does have a fairly large slope and some rougher areas. None of this is a problem for this mower at all. Steering is very responsive, and does take some getting used to. However, with just a bit of practice it is very easy to drive and actually makes grass cutting enjoyable. The ROPS is nice to have, though for me, was not a factor either way. However, having it does make it safer. This is a heavy machine, at 845 lbs, and quite a bit heavy than most other in its class.There are only a couple of negatives which were not an issue for me. This model does not come with lights, which quite a few of the other makes did. For me, I never cut after dark, so it was a none issue. They do have light kits available if that is something that the buyer needs. Also, the location of the parking brake is very poor, because it is on the left side, which is normally where I get off the mower, and often bump the brake off. For 21 models, this is not an issue because they have the automatic parking brake that engages when you move the steering levers out. It does not come with a hitch for towing, but they are available for about $25 and install easily.This mower is certainly a prosumer class machine, and would be quite acceptable for commercial use. It was not purchased from a big box store, so it was fully assembled and tested prior to delivery, by technicians that know what they are doing. (It also came with a full tank of gas!) I have read some negative comments regarding Husqvarna machines not purchased from a dealer, and in many cases it seems as if the issues were with assembly, or pre-delivery inspections/adjustments. With a 4 year, bumper to bumper warranty, I feel that shows a confidence in a products quality. This is a great mower and I highly recommend it.
I bought a Husqvarna 7021P lawnmower this year. After using it for about 2
I bought a Husqvarna 7021P lawnmower this year. After using it for about 2 months, the plastic housing that the mower sits on is cracked and has rendered the mower useless. I bought it back to where I purchased it and was told the warranty wouldnt cover it. I contacted Husqvarna Customer Support online and got a form email response telling me that my problem was solved... Theyve done nothing and now Im paying someone else to mow the lawn!
I am very dissatisfied with 2015 42-inch riding mower/garden tractor. It so
I am very dissatisfied with 2015 42-inch riding mower/garden tractor. It sounds like a bucket of bolts. It is very hard to start and the battery is no good. I only have a few hours on the mower and am just beginning the second season. I wish I had bought something else. As for service, I bought from a regular mower shop, hardware store. They sell massive amounts of mowers. But, when I complained about the problems beginning shortly after I bought it, there was no response from them. They acted as if these things were normal. Well they are not. Husqvarna has lost my business and so has the store I bought it from. That so, they have lost my future sales and sales of others that ask me how my mower runs. I am very disappointed.
Problem with blade and bolt falling off new Husqvarna GTH26V52LS Garden Tra
Problem with blade and bolt falling off new Husqvarna GTH26V52LS Garden Tractor, three times in the 1st year of ownership: Will Husqvarna wait until someone is seriously injured or killed by loose blade? I am angry and dissatisfied. I have contacted the corporate offices as well as the dealership and their home office with no response. On 6/2/11, I purchased a new Husqvarna GTH26V52LS Garden Tractor from STI Turf Care in Colfax, NC. The 2nd day I used the mower with only 5 hours on it, a blade and bolt dropped from the mower. I never heard anything and had mowed a while before I saw the blade and bolt on the ground, together with bolt threads up from the center of the star hole of the blade. I mow a lot of grass and my lawn is certainly not a golf course, but was on smooth and level ground when this happened. The dealer was not going to even come and pick up the 2-day old mower with only 5 hours on it or cover under warranty. They insisted I must have hit something to shear off the bolt. I did not. After planning to return the mower for full refund, the dealer finally agreed to pick it up and make repairs. Im sure they put the same blade and bolt back on the machine. Then in October 2011 (5-month old mower with 88 hours on it), a blade fell off again and I found the bolt within one foot of the blade. Perfectly smooth and level ground once again. The dealer again flatly refused to pick up the mower and make repairs under warranty. I misplaced the bolt in my garage and they priced a new one for $10.00 (no warranty since it had to be my fault per the dealer). I went to LTD in King, NC and bought a new factory bolt for under $6.00. The local repairman I have always trusted to service three John Deere and Toro Wheelhorse (I have used on the same grounds past 15 years without ever having a blade fall off in any of them!). He made the repair, sharpened all the blades and serviced the machine. I decided after their ripoff price for the part that should be warrantied, overall poor service attitude and not standing behind their product, I would not deal with STI again. All went well until yesterday, 6/16/12, with 111.5 hours and just over one year old, the blade fell off again on perfectly smooth and level ground. As with other two times, no noise or any idea blade was off until I came around and saw it on the ground. This time, I cannot find the bolt. I am extremely aggravated and disappointed considering the price I paid for this machine. I am not abusing the tractor or subjecting it to anything or anywhere my two JD or Toro have gone before. Cutting at 2.5 to 3 and no obstacles. This problem is not from the operator; it has to be a mechanical defect. I have not marked the blades so I have no idea if it is the same blade each time. What do you suggest? I received no help from dealership.
The baffle center front screw hole broke and the baffle broke the blade. We
The baffle center front screw hole broke and the baffle broke the blade. We bought the tractor pre-assembled from Lowes. Lowes would not repair because it was not in the maintenance agreement. We replaced and it happened again so we left the baffle center front off the blade was bent. I bought blades again and found the end of the shaft assembly mandrel stripped so now I have to repair shaft assembly, Mandrel in order to hold the mower blade. I hate this Tractor mower. I would not recommend this equipment to my enemy. I give no stars because I have had to repair it since we bought the darn thing. I guess I have to give a star to submit. :/
I purchased a Husqvarna MZ5424 last year and it keeps breaking mower deck m
I purchased a Husqvarna MZ5424 last year and it keeps breaking mower deck mandrels (the bearing housing that the shaft for the blades goes thrown). I have broken 5 of these, and now I am told that the part is on BACK ORDER. I thought I was buying a good quality machine; instead, I find that I purchased a wimpy pos that cant even mow a yard without breaking, never mind a field or something heavier. My antique John Deer blows this thing away as far as reliability.
My girlfriend and I bought a new Husqvarna GT52XLS FOR $3,339.00 IN CASH on
My girlfriend and I bought a new Husqvarna GT52XLS FOR $3,339.00 IN CASH on June 21, 2013. The dealer did their set-up and delivered it that afternoon. I noticed that they did not fill the gas tank like they promised. So I filled it up and started to mow the lawn. About an hour of mowing, I started to hear a noise coming from the engine. I stopped and checked the oil and there was NO oil on the stick. I called the dealer to let them know and went down to get a qt. of oil from them. The mower took the whole qt. to put it between the lines.I went back and finished the lawn and the mower had 2 1/2 hours on the meter. I looked it all over to see if there were any leaks at all and saw none. Then I checked the oil again and there was NO oil on the stick again. I cleaned it up like I do every time I mow the lawn. The following morning, I went to the dealer and told them about it and asked them to replace it with a new one. They came by Monday morning to look at the mower and also found that there was no oil on the stick. Andy put in another qt. of oil and that filled it up. He then ran it for about 15 minutes to check for leaks or to see if it was burning any oil. He did not find any. Later that morning, they came by to pick it up so they could check it at the shop. That afternoon, the owner called and said that they couldnt find anything wrong with it from having it sit and run for 5.2 hours.On Tuesday morning, we went down to the dealer to see what they would do. The owner was in the back and did not come out to talk with us. Instead we dealt with one his employees. After 1 1/2 hours of my girlfriend talking to them, they said there was nothing wrong with it and that they would only stand behind the warranty on the mower. We asked for a new mower, a new engine (Kawasaki motor to replace the one that was in there), and we asked if they would fix any problem with the Kawasaki engine after the warranty ran out. Their answer was NO!!! So we asked to return it. They had to check with the owner who was in the back during the whole time. They gave us a check for $3,339.00, the same price we paid for it. When we took it to the bank that it was written on, we had to pay $7.50 to cash it.
Very good mowers. They last a long time. Would recommend to other people to
Very good mowers. They last a long time. Would recommend to other people to purchase these products. The prices are reasonable, but are more than cheaper mower. They are very good for home use and commercial use.
I bought the mower new in 2009. I changed the oil regularly and keep the mo
I bought the mower new in 2009. I changed the oil regularly and keep the mower and engine clean and store it in my garage when not in use. It has only 160 hours on the machine. The motor is blowing blue smoke and it is consuming oil. I checked a few mower forums and they say the Kohler Courage engine is a throw away when it goes bad. Most shops wont work on it. I should have researched it before buying it. Its too bad, the mower is in still excellent condition. And a new engine would cost me 60% of what I paid for the machine new. I ordered a new Husky Zero Turn mower with a Kawasaki engine.
I purchased a Riding Lawn Mower from Lowes in August 2019. Each time I try
I purchased a Riding Lawn Mower from Lowes in August 2019. Each time I try to start the mower it has been an issue which has gotten worse. The lawnmower was run 2 or 3 times before the winter. A friend came over to cut my grass the end of March. The lawnmower cut off and would not re-start. After sitting a few days and a few tries it finally started. During the month of April it has been a chore to get it started and sometimes I have to sit and wait until it wants to get started. There is a smoke coming out of the motor. In the month of April I have replaced the battery and put oil in it. The beginning of April the mower registered 4.8 hours, the end of April it is on 7 hours. A majority of this time is sitting and waiting for it to start!Of course Lowes does NOT want to help! I called Husqvarna several times they DO NOT ANSWER THEIR PHONE! I spoke with a Husqvarna Dealer in the area, who informed me Husqvarna says they will NOT be honoring their warranty and I have to pay a trip ticket fee and for it to be picked up. I have attempted in good faith to contact Lowes, Husqvarna and an authorized Husq. Dealer. Husqvarna is blaming me for putting too much oil in the mower causing it to smoke, even though it was smoking before I put oil in it and NO one has looked at it yet! You have chosen not to fix your lawnmower that is a lemon! Consumer Affairs give me what options I have. Thank you.
I bought a Husqvarna Lawn Tractor lgt2554. My mower deck lasted about 6 mon
I bought a Husqvarna Lawn Tractor lgt2554. My mower deck lasted about 6 months. I have to buy a used 1. I also bought the SNOW PACKAGE. My problem is that I went out to plow about 6-8 inches of snow last week and the right rear axle broke off. This is first time that I used this snow blade. I was on this machine about 5 minutes and the right rear axle broke. I called Husqvarna and explained what had happened. They told me that they buy different and assemble them. They had me call Tuff Torq - this is the company that purchases these rear axles for Husqvarna.The lady from Tuff Torq stated that Husqvarna builds these tractors with light duty rear axles. The manager stated that Husqvarna should have put bigger rear axles on these and that have had numerous complaints. I talked with VAN at Husqvarna he is the manager- they sent me to three repair facilities and everyone stated that this rear axle was too light for snow plowing. Then Husqvarna refused to repair my tractor.Im going down to Detroit Michigan in two weeks and Im going to meet with a large law firm. When I called the law firm for some information, they stated in the Consumers Reports that Husqvarna has a 1 1/2 approval rating on a 5 scale. The attorney asked that I call Husqvarna one more time for them to send me a new axle or for them to pay for repair of this tractor. Then he stated that he was going to check if he can start a CLASS ACTION LAWSUIT against Husqvarna.
I wrote a letter to the Customer Service Department in North Carolina and r
I wrote a letter to the Customer Service Department in North Carolina and received a response from the Husqvarna Technical Department and their response was, With your machine being out of warranty by more than a year, I will not be able to help you fully with the cost of repair. With that stated, I can alleviate the greatest cost of the repair from you by supplying you with the parts needed to get your machine operational once again. If you accept this offer I will ship them to you direct. I responded back to them with the parts that were needed (approximately $235.00) that the repair shop gave me. Within less than one week, all parts were shipped to my home address and I delivered the mower and parts to them for repair. My only cost will be for labor which was quoted to me to be about $75.00. Thank you, Husqvarna for standing by your product and for the help and assistance you gave me to rectify my problem. My faith and trust in your company has been restored and will surely pass on the word on how you stood by your product and kept me as a customer.
An update on my mower: Since I am retired from the Military, I have the ti
An update on my mower: Since I am retired from the Military, I have the time to make sure I spend some days next spring, at the Lowes in Lima, Ohio where I purchased my Husqvarna, to inform potential customers to not buy a Husqvarna, to let them know Lowes orders Husqvarna products and has inferior parts installed so Lowes can sell them at a lower cost. The customers don’t know this, they think they are getting the genuine Husqvarna product with parts that are to specifications – not true. I am very confident I will be able to steer away at least 10 customers easily. I have done this type of tactic before, and it worked great. If I can steer 10 potential customers away that is an estimated 30K in lost revenue. ** Lowes and ** Husqvarna.
Purchased Husqvarna Lawn Mower from Lowes within past two years. To date, h
Purchased Husqvarna Lawn Mower from Lowes within past two years. To date, has been in for repair 6 times for the same complaint (pukes gas upon start up). Fuel line replaced; Carb jets cleaned; Carb replaced; Fuel tank replaced (dealer found Filter Screen never installed at assembly). So far the initial purchase price has been exceeded by the cost of repair not to mention the inconvenience of no mower... Father-in-Law has cut my grass 5 times so far this season with his HRX Honda. Husqvarna dealer unable to resolve problem, but has offered to replace at cost. I have elected not to do any further business with Husqvarna and will be scrapping this LEMON.
I bought a 48 in. Husqvarna last year. When they got it off the truck it di
I bought a 48 in. Husqvarna last year. When they got it off the truck it did not work. Had to get new battery and 1 tire was flat. About 2 months later the mower will not go into reverse. They fixed that. We tried to mow and the paddle broke off. Now 3 spindles broke, warranty would not cover. I paid out of pocket. We get it back. I now part of my yard and the spindle in making a lot of noise and not working correctly. This is such bull, you pay so much and you get crap. I now cant mow again. Something needs to happen.
Every time I mow, the deck clogs up with grass. Have to scrape with putty k
Every time I mow, the deck clogs up with grass. Have to scrape with putty knife. Deck does not discharge properly. Also blades wear out after just 40 hrs of mowing. Been thru second set of blades with just 80 hrs, going to try the gator blades... Purchased RZ5424 in spring of 2013. 1 lug nut has fallen off, knob to adjust right, steering fell off, leaves strip of uncut grass (tried adjusting deck). Not a good mower in my opinion... Wish I would have purchased a more well known trusted name, brand zero turn mower. Might have cost a little more but I dont think this mower is going to last. For $3000 you would think so... Is there any company that makes anything worth a damn anymore???? Pretty damn sad!!!!!
UNBELIEVABLE BUT TRUE. Purchased a 30/52 Husqvarna Ride on from Karls Mower
UNBELIEVABLE BUT TRUE. Purchased a 30/52 Husqvarna Ride on from Karls Mowers Burleigh Heads, cost almost $6000. Had 240 hours, had all of its required services on it when it started to play up. Went and seen Karl who said spray carby cleaner into the carby. You can buy it from Supercheap, that should fix it. Thats exactly what it did. Fixed it for good. Rang them up to say it has a problem and quickly got diverted to ring Husqvarna and tell them what has happened. Got told off by the Husqvarna service people for calling them on the number Karls gave me and was told that I should take it up with the person who sold me the mower or take it to the nearest approved Husqvarna outlet. Did that and they pulled the motor down and sent pics to Husqvarna. Yes you guessed it, not our problem they said. I have failed to do maintenance on it by the book, we can see that in the photos. How about the carby cleaner solution provided by Karls Mowers I asked. Not interested, as we said you have not done regular maintenance on the mower. But wait on I have done all the maintenance by the book. Can I send you the proof and claim my warranty? No you cant. We dont deal with customers of Husqvarna directly. You will have to go back to a dealership. Anyway our warranty only covers manufacturers faults. Mmmmm so even though I have serviced the machine by the book and it only has 240+ hours on it, you have no obligation whatsoever to recognize any warranty. Yes thats correct. You must have put an aftermarket air filter in it rather than a genuine part.So here I am now taking action against the big guy. Anyone else out there who has a similar story about being shafted on a warranty from Husqvarna, let me know. Im putting together a list of sites who I can take my case further to. This social media thing is great for letting people know about who isnt giving good service. Costly experience for me and costly for Husqvarna, Im sure. By the way if youre looking to apologize, my incident number is **.
I purchased a LGT2654 in 2007 for about $3300, after the second cut tractor
I purchased a LGT2654 in 2007 for about $3300, after the second cut tractor would not pull. I called Lowe’s and was told to take it in for repair. They found bad transaxle and it was replaced. It now has the same problem. Again, I was told I need a new transaxle and it will cost $1125 to repair. I would not buy any lawn equipment from Lowe’s or Husqvarna.
I have had nothing but issues with this tractor since I first bought it. Th
I have had nothing but issues with this tractor since I first bought it. The frame is weak Ive had it welded. The bagger was too heavy for the frame at the back and tore through the metal where the bagger sits. After 484 hours on the mower the engine blew and I had to have it rebuilt. Ive only had the mower 3 Seasons. Rays Power Equipment excellent service. Prescott Husqvarna dealer horrible service. Prescott service wanted to do only warranty work and when I showed up with a twisted frame they said they couldnt fix it and said they wouldnt work on it. It has a Kawasaki 24 horse. The model is GT 52 in deck with side assisted lower which was too heavy for the deck and the Fellas at Rays Power Equipment custom weighted the other side of the deck so it would balance out.
This is about the Husqrvana YTH20K46 riding lawn mower. I purchased the mow
This is about the Husqrvana YTH20K46 riding lawn mower. I purchased the mower from Lowes Home Center Store at 940 Interstate Parkway, Akron, Ohio 44312 in July of 2009.My complaint is that it doesnt cut the lawn even and its hard to start. I was cutting the lawn recently and the cable that engages the blade broke, and I had to have the local mower company come and pick it up, take it and have everything fixed on it. The mower is only 2 years old. It cost me a total of $366 to have it repaired. Im a 71 year old female on a fixed income and I was told that Husqvarna was a good tractor to buy. But now, I would not recommend it to anyone. I think I should get my money back, plus the repairs. For a 2 season lawn mower, thats bad. I forgot, I already had a flat tire on the back too. I would like to have feedback on this please. Thank you.
I bought this to replace an old Craftsman riding mower that had served me w
I bought this to replace an old Craftsman riding mower that had served me well. This model has essentially the same body as the Craftsman so I was able to look at the old Craftsman to see why the Husqvarna was so low to the ground. The Husqvarna body is directly bolted to the rear axle while the Craftsman has a bracket that lifts the body about an inch above the rear axle. Because of this, the mower deck on the Husqvarna cant be properly adjusted. Also, when I use it to pull a broadcast spreader, the spreader is tipped forward too much and the mover deck is dragged through the grass the whole time. Ive since found many reports of this problem. Too bad I hadnt seen these reports before I bought it earlier this year.
Bought this new Husquarvarna 24 go 48 inch cut and after one mowing season
Bought this new Husquarvarna 24 go 48 inch cut and after one mowing season had to buy a new spindle. After fixing that myself even though it was under warranty the $1500 transmission went out. I bought this at Lowes and learned two important lessons. 1st dont buy a Husquarvarna and dont buy machinery that does not service them. I was without a mower for over a month and once they fixed it I have been sparingly using as I feel it is a very feeble machine. I doubt it will last year #3.
Husqvarna 455 Rancher Chainsaw - The chainsaw is well built and reliable un
Husqvarna 455 Rancher Chainsaw - The chainsaw is well built and reliable until it begins to leak bar oil. Husqvarna knows that this problem is very widely reported by most model 455 owners. The part fails after about 40 to 60 hours of use. The fix is replacing the oil feed hose with a new style (correctly manufactured) hose (part 158551400(1)). The part costs $2.95. The labor costs $53.00. The repair is covered by the 2-year warranty or the pay extra extended warranty. Husqvarna notified its dealers about this manufacturing defect, shhhh, but did not notify registered chainsaw owners. Husqvarna will not do the right thing and issue a general and advertised recall. Memo to Husqvarna--do you see all (hundreds) of 1-star ratings on this website? It is a prescription for laying off many of your workers. Your quality and customer service ratings have plummeted lower than even Black and Decker. Do the right thing, issue a recall and free repair when it is Husqvarnas fault.
If you only mow level ground it works well. However, we have minimal slopes
If you only mow level ground it works well. However, we have minimal slopes in the yard and the mower doesnt have the power to go up the SLIGHT incline. I am not talking a hill here, either. I have to disengage the blades, raise the mower deck to go up incline. I am very disappointed that there isnt enough power to pull the 52 inch deck unless completely level ground. Otherwise, it did a nice job mowing.
For the amount of money we spent on our Husqvarna YTH26V54 youd expect AT L
For the amount of money we spent on our Husqvarna YTH26V54 youd expect AT LEAST some quality in the product. However, from the battery constantly draining and needing to be jumpstarted to the belts needing to be replaced as well as a rod breaking. Not worth the money, the hassle, or headaches its provided. Id have better luck with a pair of scissors versus this lawn mower. Research before you buy and dont waste your money on something like this one.
Bought a Husqvarna gas blower at Lowes. After running for a total of less t
Bought a Husqvarna gas blower at Lowes. After running for a total of less than 2 hours, it simply will not start. Call Husqvarna, only to find nearest warranty dealer is over 30 miles away. Will NEVER buy Husqvarna again.
Purchase snow blower Husqvarna from business that deals with Husqvarna. Pur
Purchase snow blower Husqvarna from business that deals with Husqvarna. Purchased snow blower in 2015. Never used it. No snow. This year went to use it and found that plastic frame that is closest to ground was bent in one spot causing paddles to hit bent spot and not allow paddles to turn. Warranty was still good. Called Husqvarna and the place I purchased it from and got the big run around. Who put plastic in a area that comes in contact with cement.
Four years ago, I purchased a Husqvarna mower - XT722FE. I will be purchasi
Four years ago, I purchased a Husqvarna mower - XT722FE. I will be purchasing a new mower in the next few days and will not be getting a Husqvarna. The engine is good but nothing else is. I have replaced wheels twice, the blade and now the self-propelled has stopped working. Everytime I go to mow, it is something else to fix, replace, etc. If I didnt take care of it like oil changes, cleaning underneath, using the right gas, etc., I could understand all the problems but I make a point to take care of my things. I will not nor will I recommend this mower or any Husqvarnas to anyone I know.
I recently purchased a Husqvarna chainsaw. After 2 uses, it needed to be tu
I recently purchased a Husqvarna chainsaw. After 2 uses, it needed to be tuned up as it did not work anymore. I went back to the place I bought it from and they informed me I was on my own, even though I purchased the saw there. They informed me Husqvarna was not paying them for the warranty work. I talked to Husqvarna and they informed me of the same, I was on my own. So now to get my $500 brand new saw to work, I have to drive out of town at my expense to get it to work. I would advise anyone about to buy any of their products not to. It is amazing how happy they are to take your money but not to inform you that after 2 uses, it will not work and you are going to have to spend more money to get it working! Great job morons. No wonder the Chinese are taking over. At least their products work.
My mother in law bought a husqvarna ride on mower in 2011. Done a crank sha
My mother in law bought a husqvarna ride on mower in 2011. Done a crank shaft 14 months ago, now they are telling her it now needs a new motor at $1500.00. Her contact number is **. Not happy with the company that fixed it in the first place, now they want more money to re- build a new motor on a machine that is only 4 years old.
I was unfortunate enough to buy a LZ5225 with the rear discharge deck...2 h
I was unfortunate enough to buy a LZ5225 with the rear discharge deck...2 hours in and the motor throws a rod. 4 hours on the meter and the drive belt shreds. 5 belts later (average about 12 hrs per belt - belts cost $90 bucks), the spindle locks up. So far this mower has been broken much more than it ran. I thought this was a lemon but the dealer or factory was not interested in making things right. After reading this website I now see my mower is a standard ** - piece of doo doo from Husqvarna. Too bad there is not a consumer group capable of kicking this corp. out of the US...
This blower is a lemon. From the start it was in need of repairs. I used it
This blower is a lemon. From the start it was in need of repairs. I used it the first winter which it worked somewhat okay. The power steering on the left side was a little hard to work. In September of that year I had Fasco Appliance in Oshkosh, Wisconsin come and pick it up to check it over. That is when the problem started. When they brought it back there was no high speed. Fasco Appliance in Oshkosh said there was nothing wrong with it and that was it was supposed to run that slow. I had them pick it up again because I knew that it was wrong. They replaced the power steering cable and a belt. When I got it back the second time the speed was still slow and now when you released the auger lever it still kept on running.I then called Krueger Hardware in Neenah who picked it up from Neenah, who charged me a quarter of the pick up charge that Fasco did and Fasco is in Oshkosh. Krueger found that Fasco had put the auger belt on wrong and that it burnt the belt cover. Now this year on the first snow fall the high speed was gone again so I had Kruegers come and pick it up. They found that three of the seven bolts on the crank cover were loose and that caused a leak which dripped on the belts. They had to replace both of the belts. Fasco cause this too.Now on January 26, 2017 I find that the power steering on the left side is bad again. It almost takes two hands to activate it. So this is going to cost me more money. I am seventy years old and cant afford all these bills. What gets me mad is that I had a Sears Craftsman blower for ten years and all I put in it was gas, oil and the skid plates once. If I keep this blower that long I would have paid for it in repairs ten over. This blower new cost me $2197.77. The serial number is 081811m000136. Is there something wrong with this blower?
We purchased a leaf blower and a 46 riding lawn mower along with fuel mix.
We purchased a leaf blower and a 46 riding lawn mower along with fuel mix. We sent in rebate for $10.00 on leaf blower and finally got it after close to 3 months. The rebate for Mower of $75.00 never did show up. It has been well over 4 months. Husqvarna makes it nearly impossible to contact them. This ends my dealing with this dishonest company and will be sure to let people know when I speak to them.
I am amazed at the amount of people complaining about Husqvarna products on
I am amazed at the amount of people complaining about Husqvarna products on this site. I have always owned Husky products and never had problems. They made killer motorcycles when I was a teenager and now I use their home and garden machines constantly. I bought a 350 chainsaw when I lived in the Colorado mountains, burning seven cords of wood a season and it has never failed to start on the second or third pull.Now, I live in N.C. where everything grows like crazy, using a YTH 2348 lawn tractor mowing a two-acre yard. Other than replacing a drive belt and a front wheel bearing the keeper ring, it has never given me any problems. I wonder if some of these people just dont have a good working knowledge of power equipment maintenance.
I have a 455 Rancher, and on 9-21-11, I was trimming some trees and had a s
I have a 455 Rancher, and on 9-21-11, I was trimming some trees and had a serious accident. I cut a limb that fell and swept the ladder out from under me. I fell about 12 feet and was seriously injured. I sustained cuts which require stitches, contusions, and a broken arm. As I fell, my hand came into contact with the running chainsaw. The chain had come to a complete stop, because the emergency brake had been activated, and so the damage to my hand was minimal.I am writing you to thank you for making the finest chainsaw Ive ever used and for making it safe. That particular safety feature absolutely saved my hand. Thank you so much.
DO NOT BUY A HUSQVARNA - I did and I regret it. I am preparing to return my
DO NOT BUY A HUSQVARNA - I did and I regret it. I am preparing to return my Husqvarna GTH52XLS garden tractor to the dealer for the 3rd time this summer. It started out running very rough, and then would die. When I took it in the second time, for the same problem, during that trip to the dealer I was told that I had an additional problem of the clutch being bad and would be going out. Fortunately this problem, as well as the idler pulley (which was also going out) were still covered under the factory warranty. I picked up the garden tractor yesterday, after it had been in the shop for 24 days, I brought it home and everything seemed to be working fine. I mowed for approximately 1 hour and brought it to the garage to add fuel. After refueling the mower would not start, it fired slowly and then would die. I called the dealer and he told me to bring it in again.Each time I take it to them it costs me $65 to rent a trailer for the round trip. Each time they have the mower they have kept it for at least 18 days. I spend a lot of money on this mower, over $3,400, and I expected a quality piece of equipment, it has been anything but a quality machine. Each dealer in my area, that I have spoken to, has told me that they stopped being a dealer and no longer carry Husqvarna parts. They said that the reason for no longer being a dealer has to with the quality of the machines and the fact that it takes them so long to get replacement parts, they report wait times of 6 weeks and sometimes even longer - they are getting tired of getting complaints from their customers. Although I have approximately 135 hours on the mower and I have had it for about 1 1/2 years, I am going to see what it will take to return it and to get my money back. I realize that I will undoubtedly have little luck with this, I am still going to try.
In 2009, I bought a 4000.00 Husqvarna zero-turn mower. That same year, 4 i
In 2009, I bought a 4000.00 Husqvarna zero-turn mower. That same year, 4 issues were needed to be attended to. This year so far, the mower has had another 4 issues. Sears has been very rude, unhelpful and very disrespectful. The mower has a warranty on it. The mower has sat in the garage this whole season waiting to be fixed! I have had to pay out over $1000.00 to have the yard maintained this year alone. The mower only has 18 hours on it. And it already has at least 9 problems to date! I need help.
Husqvarna LC221RH; purchased 7 weeks ago, less than 5 hours use, only used
Husqvarna LC221RH; purchased 7 weeks ago, less than 5 hours use, only used where the rider cant get. The self propel feature stopped working. The only option the company gave me was to drive 120 miles, round trip, to the nearest service center. If they make me leave it and return for pick up another day, that will be 240 miles driving. Issue #2 The front cover gets packed with grass and they couldnt tell me how to get it out. It appears the only way to get it out is to remove four bolts, every time. Its a design flaw for a rear wheel drive mower. They use the same body for an all wheel drive mower and they dont close off the holes in the front for the rear wheel drive mowers. Issue #3 They make trying to do the paperwork for a rebate like getting a root canal. They obviously do not want to honor their rebates, if at all possible. I have done hundreds of rebates, probably more, over the years and I have NEVER dealt with a company that was so difficult. Their website is ineffective. I will NEVER buy this brand again.
Bought a 42 riding mower to replace my 12 year old Craftsman 42. The Husqva
Bought a 42 riding mower to replace my 12 year old Craftsman 42. The Husqvarna seemed to be stonger steel body and deck. Deck is claimed to be armored and guaranteed 10 years. This spring I did my first cut and was hosing it off and under the deflector chute the deck was tearing. Honestly the same thing happened to the Craftsman but after 10 years of use. I had to pay to have it brought to a dealer to inspect for warranty coverage (photos from me would not suffice). Dealer said I cant put in for warranty defect your blade obviously hit and tore the deck. I asked him to weld it which he did. Question is: under normal use when we all hit the rock or stick or whatever should we expect the deck to tear. Why not armor the edge of the chute like you do the edge around the base of the deck?? How does a deck fail in 10 years to be covered by the warranty? Rust? I should also warn possible buyers that the center of gravity on Husqvarnas is much higher than my Craftsman---meaning it will tip over on a grade where the Craftsman kept steady. So be careful if you feel the grade bringing you to a tipping point.
The deck wont move up and down on my yard. It gets stuck every time the gro
The deck wont move up and down on my yard. It gets stuck every time the ground is a bit higher than the rest.
I purchased this mower because it satisfied my main criteria, namely, push,
I purchased this mower because it satisfied my main criteria, namely, push, rear bagger, mulch option and most importantly a Briggs and Stratton 7 HP engine. My only complaint is the plastic wheels. Both of the rear wheels have broken completely off since my purchase. Plastic wheels?
I have return (27/11/2015) Husqvarna RZ4622T. Weld/metal fatigue on the cut
I have return (27/11/2015) Husqvarna RZ4622T. Weld/metal fatigue on the cutting deck. The second bracket on the deck is showing signs of fatigue. Item purchased 23/06/2015 (124 hours run time to date). The supplier suggested it will more likely not be covered by Husqvarna. If this is the case it is poor support.
Bought a Husqvarna self-propelled mower for Lowes in May 2015. Worked fine
Bought a Husqvarna self-propelled mower for Lowes in May 2015. Worked fine last summer. Stored in garage during winter and mower refused to start this spring. Blade would spin but engine was completely dead. Made sure it had plenty of gas and oil, changed spark plug, and cleaned carb. Nothing. Had to drive 30 minutes to take it to warranty-certified repair service. Place kept it for 3 weeks and then claimed it had no gas and no oil in it, therefore warranty was null and void. They said rod was broke in engine and would cost over $300 to repair. We know it had oil and gas in it when we took it. Husqvarna and Briggs and Stratton refused to help us. DO NOT EVER BUY FROM THIS COMPANY. It is terrible when a company gets their warranty service people to be untruthful to prevent making good on a claim!

