When we purchased our 2007 Dodge Ram 1500 it was during the promotion for the Lifetime Powertrain Warranty. The stipulation was that it has to be taken to the dealer every 5 years for a check up or the warranty is voided. We took it in December 2012 and again in August 2018. We felt that since December 2018 is 6 years that we still had the warranty. We were informed by Dodge that they do not have to notify us of either an impending expiration or that we needed to return for the 5 year check up. Since it hasnt been a full 6 years after we were hoping to get the warrant reinstated, at the dealers direction. We are having a terrible time getting a resolution from anyone at Dodge. We have purchased a total of 5 vehicles from Chrysler over the last 12 years and were hoping they would consider a long time customer.

2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new and has been in the shop for 11 days with front end noise and vibration issues that started at 4600 miles. The truck is still at the dealer with no answer how they will fix or when I will get it back. Very disappointed with Manufacture! I would not command purchasing any product from this manufacture.

Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if October 15, 2019. We hit a deer head on at about 90kph. The impact caused the truck excelled to high RPMS and took the brakes out and the knob gear shift Would not function. Heading down to a bridge under construction One lane. We knew we had to hit the ditch in pitch dark or be dead. Because of our speed we only caught the corner of the approach we spotted then a ditch. Miraculously we came out of it with just a fractured vertebrae. THIS TRUCK HAS SERIOUS DEFECTS BUT NO ONE WANTS TO OWN UP TO IT. Insurance company would like to fix truck and send us on our merry way. Transport Canada wants an investigation but now I’m told they took it to our nearest dealer and the mechanic deleted some codes that are important for the black box to be analyzed. I will never drive another Dodge. This was the scariest experience any driver could ever have. But we have lived to tell the story. I can only imagine how many are dead and can’t tell the story.

Since we got the Ram Dodge 2007 1500 pickup in 2008 from the dealership, the 4 wheel drive truck will all of a sudden die when I hit some bumps on our dirt road where we live (I am not 4 wheeling either, I have kids in the car). This happens randomly. We have taken it in now for 3 times. First time, they said they saw that it happened on the computer. However, the second and third time, they said they didn’t see it and that it was because my key chain was too heavy. Since 2008, it has died while driving on my dirt road at least 8 times. I just pray it never does it on a bumpy road, on the freeway or highway. Does anyone else have this problem? I don’t take it to the dealership anymore because they say it is because of my keys. Well, I changed it so now it is light so it can’t be that.

Bought this 2015 Ram with 24k on it and since that it has been only problems. Truck has either engine (5.7L hemi on it) or transmission problems. It shakes and hard to start in morning and also, dont downshift in time, when it needs and the exhaust system rattle under the truck. And after a few seconds (30-40 to be precise) it downshift and truck moves. It also jerks the transmission. Downhill it wont change gears until you get to the bottom of the hill or if I step on gas to give more speed (crazy stuff). Also in reverse it make a pitch noise. Took to dealer a few times already but they keep saying they cant reproduce the problem. I suggest take a ride with mechanics. They denied. They update the software but no changes at all. If you buying a truck get a Toyota at least. It’s well-made.

Door locks malfunction. Checked out, repaired, now a month later... same problem - module bad. Also tire pressure wont read on one tire intermittently. Dealer said thats a different module. Now getting radio problems and message to contact dealer as phone inoperable. Every time have to go to dealer to check then return to repair when part available. Now saw parts back ordered. Very disappointed.

My 2008 Dodge Ram 1500 has sat at the dealership for eight months now (since 5-10-2018). Not only was my claim within the 10 years and 100,000 miles, it could have caused a deadly accident. I just wanted the damage fixed. After eight months and the value dropping even further they completely denied the claim and would not even assist with some type of discount. My truck is inoperable and I paid $48,000 10 years ago. Now I am left with nothing and no recourse. If I have learned anything it is never buy from this company.

Bought a brand new 2016 Ram Rebel off the show room floor and drove it home. Noticed a smell and looked under truck and saw fluid leaking for transmission. Dealer said it was all different parts but in the end they had to replace the trans. They had it for a week and a 1/2, said it was done so I picked it up then the shifting felt like the trans. was going to fall out. Brought it back the next day. They said they put the wrong program in and installed the correct program. Picked up that night, just to see they hit the driver side mirror and marked it. Called to let them know the next day. No one seems to care, still waiting for them to have their detail person call me, truck still smells like its burning something and it comes into the cab. Took it back. They said the radiator fan cover fell off and they reinstalled it. They think that was the burning smell. Picked it up, drove home and still smell the burning.Brought it back. They kept the truck over the weekend and on Monday night they said it was ready. Came back and they said they cant find no leaks but it still smells. They said it could be from the trans. oil that leaked all over the exhaust, and it could take 3 or more months for the smell to go away but they dont know where its coming from, I made an appointment with another dealer to hopefully get this fixed. The truck stickers at $51,700 and I guess RAM trucks are suppose to run like $500 oil burning cars.NOW for Chrysler care support they suck worse than the dealer. I have been assigned several different case managers that never call you back even though they say within 24 hrs. BS, I had my truck back before they even got a hold of the dealership. Then even though I have been taking it to the dealership they said it had been over 30 days and I would have to start a new case file so I did then I was assigned David who I had to call back because it had been over 2 days, even though their people say within 24 hrs. So David tells me he cant get a hold of the dealership thats why he was not calling me back. I told him I had made another appointment at a different dealership to maybe see if another dealership can fix it. I asked him if he could arrange a loaner car for me and he kept talking about how the other dealership hasnt called him back so I asked him if he was even listening to what I had been saying. He didnt even know what I was talking about.I think he was playing Pokemon Go on his phone instead of listening. I asked for him to transfer me to his supervisor. He said he couldnt. I asked him for his supervisors name and I would call them. He said he couldnt give me that information. I asked him if he knew his supervisors name even, so I hung up and called Chrysler back and was on hold for like 25 min before someone answered then I was give elevated alert and was sent to another person who told me I was being assigned to another case person not her but that person will get back to me within 24 hrs. Again this has not happened, but that will be another story Im sure, but the Shylo women I spoke to but couldnt take my case. Told me that they are not allowed to give supervisors names out, that is company policy so if you have an idiot for a case manager you have no recourse to talk to someone above him to get your car fixed.In my two months, of dealing with Chrysler I havent had a case manager that has been competent and able to fix my car or even get a hold of any of the dealerships. None of the case managers call within the 24 hours that is promised by lower Chrysler care employees; normally it takes around 4-5 days to get a callback or even after the truck goes into the dealer to get serviced, and they just say so is the truck fixed now? I believe Chrysler care is just a way to slow down the process of getting your car repaired. Think they are a way to piss you off so you either trade or sell the truck without them having to do a buy back or actually spend the money to fully fix the truck.I have bought 4 Rams and 5 Jeep Wranglers in the last 5 years. I really like my new truck other than I have already made 6 this will be my 7th trip to the dealership in hopes to get it fixed. If things dont turn around and the truck doesnt get fixed it looks like Ill be spending my money on Ford trucks instead. I feel sorry for anyone that has to deal with Chrysler care, now that I am in this crappy situation trying to get my vehicle repair. I guess when they say Ram trucks are the longest lasting trucks on the road, it is because they spend most of their time in the shop rather than the road like it should.

We installed both a front and rear bumper replacement on a 2016 Dodge Ram. During the process we removed the sensors in the factory bumpers and reinstalled them in the aftermarket bumpers. The sensors failed to come back on so we sent it to the Dodge dealership for re-calibration. They discovered that six of the sensors had failed. The total bill will be just under $1000. How is it that these sensors are so sensitive that they cannot stand such a simple process as removal and re-installation? If these sensors are really this sensitive, they must be a faulty design and should be recalled.

Really good truck, nice, strong at the same time. I love for years. This truck win the best and always have good offers to help the people own one. We recommend this truck for workers, for any hard work.

I purchased a 2006 Dodge Ram Quad cab (3/4 ton diesel pickup). I wanted a good pulling pickup that would get better gas mileage than my gas pickup. It did not happen. When I asked the service guy, he said it needed a break-in. Why did my niece get almost 30 miles to the gallon on her diesel with a load and an automatic while I get 9 miles to the gallon with a load and a manual shift? Did I get the shaft?

I own a 2016 Dodge Ram 2500. I was having transmission problems as a result of a recall on solenoid. I had it replaced 4 times. The first three times I was still under 100k miles. I had transmission rebuilt $3700. Service engine light came on again. Brought it to dealer where they replaced solenoid again. Dealer said truck needs new transmission and cost would be $7900. I asked Dodge for assistance covering parts since it was a result of recall. 2015 truck had 100k warranty and 2016 only 60k which is obviously not long enough. Dodge would not offer any assistance at all. The truck engine is not built to last long.

2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It showed a problem with the tire sensors. I called the dealer to make appointment asap and since then it has been in 3 times for the same problem this time now they have had it for seven days and still nothing! I do believe the dealer is trying but Chrysler is not interested or really not into customer service. The only answer I get is Chrysler engineering is working on it (BS). This is the first Dodge I have ever owned and will most likely be the last. I have always bought Ford Trucks but all my friends had Dodges and talked very highly of them so thought I would try - bad mistake. Call me if you want more details.

I have a 2013 Dodge ram 3500 4x4 diesel dually. Im on my 3rd set of front tires. The truck has 36000 miles on it. Will not hold a front alignment. Dodge is aware of this problem and offers no repair solutions. The tires are worn out before the recommended oil change.

2004 Dodge Ram has been a good truck. Having some troubles now that it is over 150,000 miles but I have had limited work done. We love having all the space when we go to sporting events or travel out of town. We can also put our luggage on the back of the truck. And our dog loves riding on the back. However, its not a 4 wheel drive. We like to go fishing and when its muddy we cant go due to the fact we might get stuck.

The Dodge brake controller, when not working, does not indicated that it is not working. Hence one is left without brakes when pulling a trailer. This is a serious failure. When the Dodge dealer is asked to remove the integrated brake controller from the vehicle computer system all you get is cant. This of course is BS and is clearly stated on all the Dodge forums as being possible. So why should it be impossible to get a dealer to fix your truck?? Lack of caring is how I put it and hence why Dodge gets the lowest ratings.

Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, initially, for a shimmy at 70MPH (on cruise control). The problem was noticed when I decreased my average speed from 75MPH to 70MPH to save gas. The problem exists when ascending/descending long hill. The truck was taken to Crown Dodge 4 times; each time, something was done to correct the fault. However, after being told it was fixed, I drove it home on the I-44 turnpike, and the situation each time was the same. The final analysis was that it is the nature of the beast - that engine has such torque. A local independent repair facility assured me it was not the U-Joints. I took the truck to Central Oklahoma Dodge yesterday and gave the information above. Today, they tell me (Mark) that they cannot duplicate the problem. He (Mark) is going to take the truck on the freeway tomorrow to try to duplicate the problem. My question is, what if he duplicates the problem? Then what? If it is the nature of the beast, nothing can be done. I am unable/unwilling to drive a vehicle with a known problem. I converted to Dodge from Chevy/Ford at the suggestion of my close friend. This is my second Dodge. Please advise soonest. (I am unable to talk on the phone due to Cochlear implant. If you need me to call you, I have to use my CapTel phone.) Thank you.

I have been reading all the bad reviews for Dodge pickups. Some are really bad. I bought a 2003 Dodge Ram 2500 with a Cummings diesel engine. I have almost 200,000 miles on it and it has been almost trouble free except for a fuel pump a few years ago. I am still driving it and most of the driving was pulling a 34 ft fifth wheel across the country. I think maybe some changes must have been made for all of these comments to be bad reviews for Dodge. I would really do some research before buying another on though. Sad too about the dealers not standing behind their customers. I will check here with Consumer Affairs before I buy anything in the future.

I was driving my 2014 Dodge Ram 1500 truck at about 25 mph when I noticed smoke coming out of the steering column. About 10 seconds later the wipers started going. I decided to pull over, then the driver side airbag deployed. I have been calling Chrysler but have gotten no response?

This 2015 Ram makes the third new Ram for me. That being said the third was not the charm. My first was a 2006 Ram 2500 which was a good truck. A lot of recalls but all in all good truck traded with 50,000 miles. Second one was a 2011 3500 mega cab. Dual climate control was out when I drove it off the lot. 10 to 12 mpg which was bad. Third brake light and sun roof leaked, dash rattled 24/7 and 4wd would not work half the time. Really disappointed in that truck traded with 19,000 miles. So I bought my third truck which is the 2015 ram 2500. This truck is so weak Id rather pull with a 1500 and the transmission slips for the first 1/8 mile in morning. Truck now has 9000 miles. So in my opinion Im done with Ram trucks. As soon as I can trade this truck its gone. Take this review how you like. This is just my experience with Ram trucks.

My 16 month old son, Odin, and my 3 year old Thor had just been buckled into their seats. I just plugged in my phone as my battery died sending a text that I would meet in a few minutes... for the catfish festival! I backed out, started driving and poof! My airbags exploded!!! I drove off the road and into my neighbors driveway without ever hitting the breaks. Next thing I know, my face, shoulder and arm are burned from the airbags, and my kids are screaming. My neighbors all come out, one saw the whole thing, and asked what happened. I am sure I sounded like crazy lady with..I have no idea. But, I really didnt know why one minute I was fine. And the next I had airbags and a crash. 1 week later I got the recall in the mail for the airbags. I still have not received the recall for temporary loss of vehicle control. Ram has not responded to my report of the recall, its been a week and I have called EVERY day to see when I get to talk to someone. I walked into local Ram dealer and asked for the local Chrysler rep-Scott ** - I cant get his number nor will they give me his email or even a mailing address for a lawsuit letter! My GEICO rep wants to part out my totaled truck without looking into the recall. I am told by 3 GEICO adjusters, they are not going to download the box... the magic box that will confirm my airbags, and if I want to persist i.e. It I can. Wow. Where is the class action? My attorney said since me and my kids werent racking up thousands of medical bills (we were only going 15 mph) it is not worth taking on. I am now out 10,000 to get my same truck this year. I am changing insurance, to say the least, and want to sue Chrysler... but have no address for my lawyer to send a letter to! Anyone else have this problem??? My uncle owned a Chrysler dealership for 30 years (retired for last 15) and has never heard of such negligence by Ram. He is embarrassed to have been their rep/dealer.

I purchased my 2014 Ram Express 1500 quad cab 2WD exactly 1 year ago today. I had bad experience with the HERITAGE DODGE DEALERSHIP, Parkville, MD - MILEONE AUTO GROUP. My truck had a recall due to a software update (compass supposed to be moved from my Uconnect 5 to the D.I.C. screen) - that was 2 radios & 2 attempts to fix the problem, still no compass at all in truck. While truck was in shop, the express lane manager said they would do a tire rotation. Well I marked all tires, all they did was switch the 2 front tires to either side. But as the MANUAL STATES: IN ORDER TO DO A CORRECT TIRE ROTATION IS BACK TO FRONT, FRONT TO BACK - NOT RIGHT TIRE TO LEFT & VICE VERSA.The payload capacity of this 2WD 1500 is claimed to be 1900 lbs.+ in the bed of the truck. Now here is the kicker, I load my 2013 Yamaha Grizzly 700 in the bed & my bed squats down 5 (5 inches) - my Yamaha Grizzly only weighs 686 lbs. with fluids. Currently this $35k truck with only 12k miles & 1-year old KBB is $21k trade-in value. The design of the coil spring, rear springs is great when empty; handles nice & smooth. Add 200 lbs. & go over a speed bump carefully & you will feel the sag/plush/too soft springs bounce you 2-3 times. Add the 686 lbs. & gently go over same speed bump - bump stops, actually hit the axle. Now I have to go & purchase HD coil springs or purchase AIRLIFT ULTIMATE 5000 AIR BAGS SO I CAN NOT ONLY HAUL my 1 quad, but also my 10 x 6.5 open trailer with my wifes sportsman 500 HO Polaris too. For a truck (not really a truck, when you cant haul anything over 200 lbs.) its pretty quick. With the 5.7 Hemi, MPG is 20-23 MPG hwy.

Updated on 06/02/2020: 2015 Ram 1500 Laramie 4x4. Never even made it home from the dealer lot. Mechanical issues with the steering. Tried to return it before ever leaving dealer lot. No-go (dealership sucks too). Dropped in service department and remained there first 2 weeks of ownership. Finally got it home first time and been back in shop 15 times now. Rack & pinion steering stripped gears, rear axle pinion seal leaking, start/stop button failed, radio messed up - twice, paint peeling from roof and other places on body, rear passenger side window wont roll up, driver visor wont stay up, nav crapped out, 5 recalls first 3.5 years. Dealer service manager told me to stop bringing it back as there is nothing more they can do. Corp RamCare denied warranty coverage and extended warranty has denied 3 claims.Original Review: Worst vehicle I ever owned. Terrible purchase experience from Dodge dealership in Conroe, TX and nothing but ongoing issues since day 1. In fact, even got home the day I picked it up from the dealer. Left parking lot onto street and had to return to drop in service department for two weeks. Rear window wont roll up, rack & pinion stripped gears, start button stuck and cant turn vehicle off, paint flaking off roof, alignment way off and wont stay put, drooping drivers side visor, radio drifts and changes functions when hot, shifting problems, map lights failed, leaking 3rd brake light, rear pinion seal leaking. Total lemon. Dodge wont take back. Dealer told me to stop bringing it in after 12 trips to shop in 3 years. Arbitration service said no warranty as long as vehicle is drivable. Dodge customer service said no warranty if vehicle kept outdoors. Run far and fast from Dodge. Total Garbage and Waste of $40K.

I just bought a new 2016 RAM 1500 Limited, just shy of $60,000. The truck is really a luxurious, roomy, and very comfortable ride all-around. In fact, this is my second RAM as I traded a 2012 Dodge RAM 1500 Big Horn. Today marks one month of ownership and I have only put 225 miles on the truck since taking delivery.Upon getting my new RAM home I started to notice several issues with both exterior and interior finishes that are result of sloppy handling of materials during manufacturing. In addition, my exhaust system was loose and the right rear tailpipe was loose enough to fall off. I notified my dealer and took it in for review of all issues noted. The dealer will be replacing a dash bezel and the leather covered console armrest to remove damaged materials. Then my dealer reviewed the bubble-like fish eye in the paint on the hood. What was so shocking he walked around the truck and pointed out numerous defects in the finish of the paint that I had not found on my own. The more he looked, the more defects he found. It reached a point where I felt really bad about my new truck and really sick about the price I paid for it! The dealer has opened a case on my truck which isnt entirely clear to me what that means.I get home from my visit to my dealer and decide to call RAM customer service to relate all of this and learned something that was not disclosed to me at the point of sale. I was so excited to finally own a vehicle that would give me the ability to navigate Pandora on a big dash screen. Over the past month I have about gone crazy trying to get Pandora to load to the UConnect system only to learn from a rep at RAM customer service that there is no way to make it work as intended due to the loss of a third party technology relationship that is necessary to bring Pandora and UConnect together. What a disappointment!I was told that a notice went out to dealers earlier this year regarding the Pandora issue. However, no one informed me, the consumer, that this luxury feature will never work through the UConnect system. This may have given me pause to move ahead with the purchase. At nearly $60,000, I should not be writing such a negative review of my new truck. All I can do is hope that RAM steps up and backs the product and goes the distance to give me some sense of customer satisfaction. That part remains to be seen.

My experience terrible. Brought my new 2017 Ram 1500 in for wind noise issue coming in the doors. First dealer said it was my vent visors, still the same after they were removed. They had the truck for 5 days, said it was fixed and ready for pick up. So I took truck for ride, same issue as when it went in. Then the manager said he brought three trucks out and they all have the same wind noise. I told him then they should tell the buyer before they spend 60.000 for a truck that theyre buying a truck that is not very well sealed. Not impressed because I just traded in my 2013 with no wind noise whatsoever with 160.000 kms on it. Nobody wants to help. RAM JUNK, POOR QUALITY VEHICLE. Bumper to bumper warranty ya right. They write reviews that they are as quiet as a luxury car. Thats false advertisement.

First I must say that I have had a lot of warranty work done to this vehicle already and that in itself is depression. The brakes however have been a problem since I purchased the truck. Since the first 100 miles I started seeing brake dust build up on my chrome rims. At 30 thousand miles I had it at the dealer for a sensor problem that was under warranty and asked them to check the brakes. I was then informed that I would need all new brake pads because there was a lot of rust on the brakes built up from not driving it as much. So the brakes were changed but the dust problem persisted. So with the price of gas going down I started using the truck more and more. (No more sitting and rusting).Now at 58 thousand miles it was in for the recall and more warranty work and I asked them to check the brakes again. It wasnt hard to detect a problem since I had a loss of power, heavy brake dust build up and when I stopped on a slight incline and put the truck in neutral it did not roll. I was informed by the service department that the arch enemy RUST was back but this time it was because of it being exposed to the harsh climate that I live in. Now I needed all 4 wheels not only brakes but calipers, rotors, pads brackets you name it I needed it replaced, because of RUST! What the dealer was going to charge me amounted to a down payment on a new truck. Although I could do the work myself I had a friend of mine who is a certified mechanic do the work for less than 1 quarter of the cost of the dealer. While doing the repairs he found that the rear axle seals were leaking and had contaminated my parking brake. So I contacted the dealer again and the seals are covered under warranty but, if you havent already guessed the parking brakes are not.Now after reading online and talking with certified mechanics this seems to be a widespread problem with Chrysler vehicles. So should this not be addressed by the National Highway Safety Administration? Perhaps these vehicles should be recalled. Brakes are a safety concern to everyone driving on the roadways, Are they Not? These vehicles are advertised as work horses and machines that are made to tow. So why cant they stop as well. Also after having aftermarket part installed and a few hundred miles later, still no brake dust, mileage has increased by almost 4mpg and it rolls freely when in neutral.

We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since purchasing this truck, we have had the navigation system think it was in the USA as a default and system was reset in Feb. and had further issues with roads missing and thinking the default was again USA which was reset again in April. We were on a trip in Aug. and the navigation then would not recognize anything other than major interstates, including lakes or rivers... Everything seemed to be gone. Roads that were there for 50 years missing. That trip took me almost 4 hrs out of the way because it did not know the roads or see them. We had just returned the truck again for the third time with similar issues with Nav to Courtesy Chrysler Calgary, the dealer we purchased the truck from, and this time told they could not do anything as the system had all the latest updates and we need to go online to Navtech and tell them our problems and they may provide answers to our issues. This is basically dumping us, the owner, with the problem with a $4000 Navigation system that will not function properly and us to try to resolve. This truck only has 18,000 KM on it. Funny thing, I was about to purchase another truck or SUV this weekend and it will not be a Chrysler product and when my 2009 Chrysler 300C is ready to go, it will not be replaced by a Chrysler product because of the poor customer service I had to experience with this truck. By the way, I called the Chrysler hot line only to be told they could not help... LOL. I purchase a new vehicle roughly every two to four years times two... Lots of money losses for someone not to mention my 5 kids asking me what to buy or any people we know...and we know more than one.

I bought a new 2012 Ram Quad cab with the hemi in April of 2012. About the time I hit 7,000 miles on the truck, I developed a nasty vibration in the truck once you leveled out the speed at around 50 MPH. Being a Mechanic for a living, I started to pay attention to this vibration and accelerated to see if I could drive out of the vibration to which I was able to. This vibration was not there all of the time. It would come and go and had a mind of its own. My wife and I went for a nice drive one day. And on our way back we were in a 30 MPH zone, leveled out speed, the truck jolted forward 2 times in about 500 feet of driving without me hitting the accelerator. At that time, I decided to make an appointment to drop the truck off at the dealer to get it checked out. When I went in to the dealership to look at vehicles for my wife, I went in to set the appointment up and spoke with the Service Manager. I started to explain to him what the truck was doing. And he knew exactly what it was doing and cut me off and told me to drive the truck and level out the speed - when it starts to vibrate, hit the tow-haul button and see if it stops vibrating. He told me that they have this complaint frequently. I did what he had asked of me to do, and it helped the problem, but did not totally get rid of the vibration. So I took the truck in and dropped it off. I told them to drive the truck to see what I was talking about and a service tech wanted to drive the truck with me. So we went for a drive and he was driving the truck. We got onto a smooth fresh paved road and sure enough, he verified the complaint. We drove back to the dealership and pulled the truck into his bay. He hooked up the computer/scanner to check for flashes (updates). To my surprise, there were several, and he said he would flash the truck and drive it again to see if one of them would cure the vibration.When we got back from sons basic training in Georgia, I went to pick up the truck. They said it was done and the flashes took care of the vibration. I got in the truck and drove away and BAM, vibration still there. So I called them again and talked to them. The Service manager stated that it was normal for this truck to do this, that he could take me to the lot and put me in any brand new RAM and it would do the same thing. I was not going for this stupidity, so I contacted Ram brand and told them of the problem. They assigned me a case manager (A Woman who sits behind a computer). I received a call from her and she told me she would contact the dealer and get back to me after she verified my complaint.When she finally called me back, she told me that they wanted to send out a district tech advisor to drive the truck. After this was done, the tech advisor reported that it was as per design and was totally normal and will not hurt anything and needs no repair at this time. I have made several calls to the case manager to no avail. The service manager actually told me that he felt 2 separate vibrations but they could not do anything without the approval of Chrysler LLCs approval, because they do not know what is causing the problem. The case manager tells me that the service manager says the truck is fine. They played me the entire time, then they tell me I have 3 choices - live with it, trade truck in for new truck and pay the difference or take to another dealer. I took to another dealer and dropped it off with them. They verified the vibration and did some serious investigating and said that they believe it is related with the torque converter but cannot do anything as of yet until it gets worse. We purchased a travel trailer in June which weighs 6,400 LBS. This truck has shifting issues when pulling this camper, and at times when shifting into final gear, it slams/clunks and shifts very hard. So now here I sit, 21,000 miles on the truck and still nothing done about it. Did a Google search on this complaint and my oh my, the complaints of this exact issue and yet nothing gets done about it. Before this problem became so severe, and I figured Chrysler would take care of this, we purchased a brand new 2012 Journey Crew fully loaded and 2 brand new 2012 Avengers for the kids, and this is how they treat us… My brother in law has the exact same truck and does not have this problem at all, yet they say it is as per design... HMMM.

Completely undependable. Too many problems to list here. In the shop with great frequency. Significant safety issues. Service Department doesnt know how to fix it. Chrysler ignoring warranty and refuses to buy the vehicle back. This is the first Chrysler (Ram) product I have ever purchased and it will be the LAST!! This truck was in the shop with just over 1000 miles on it having major components replaced and almost two years later it continues to be undependable, unsafe, glitchy, and in the Service Department repeatedly. Chrysler refuses to stand behind their product, they have ignored the warranty, they have treated me like I am fabricating issues to the point that I have started taking pictures/video of incidents that occur to prove these issues are occurring. They refuse to buy the truck back, they dont care that some of the problems are safety concerns, they just want their money and dont give a damn about the customer (who is apparently NEVER right!!). Worst vehicle experience of my life!

To Tami from Naples, Ive had the exact same experience with my Dodge Dually. I had to replace the front tires, and asked for a front end alignment, this was not at a Dodge dealer, was told it couldnt be done without replacing the ball joints to the tune of about $1000.00. Went to the dealer. Their answer was to rotate tires, nice.

Ram 3500 diesel 2014 - 66k for the truck. 4 weeks in the shop to find out it has no power out of the hole. Strap a ratchet strap around the hitch and to a 4 inch tree truck wont do anything. Back over a 8x8 wood block truck wont do it. Pull my fifth wheel horse trailer 15k from a dead stop on a hill you will be backing down.....

A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.

Purchased a 2007 2500 Dodge 5.9 SLT new. Have had very few problems with the truck except AC compressor which began overheating and would not cool. Had to the dealer several times before they finally replaced it. More recently in late August 2015 the Shift Cable broke. Had it towed to the dealer. After 4 or 5 days they checked and agreed it was broken. When asked when it would be repaired I was advised that the part was on back order (over 800) and would not be available until 14 November 2015. Very irritated I accepted the fact that I would not have my truck for a while. I check often for updates and recently told that it would be 9 December 2015 before part would be available.Irritated by the delays I contacted Dodge Customer Service and lodged my complaint. The customer service rep called four days later, apologetic, and advised that the part would not be available until late January 2016 or early February 2016. Dodge has a parts supplier problem since contractors provide them to Dodge. My complaint with this is bad suppliers and bad management. If in August there were already over 800 on back order what is the problem. This is obviously not an aftermarket part or they would be available.

Bought my Laramie in April 2014. Always was a Ford man - decided to try the Cummins. Bought brand new and wow this is the biggest letdown of my life. Since the second week of buying both front seats came apart at the fasteners and as of 8/21/14 I am waiting for the okay to replace them from Chrysler. The fourth week came around with a check engine light on so with broken seats that ripped my wifes dress I took it to the dealer. They said they cant figure out the code it produced so they just reset it. Two weeks later it was on again along with def service at dealer also tire pressure monitor system failed and the data radio has lost all presets and cuts in and out. Took to another dealer and they said theyre ordering parts and the radio had a recall. One month later came out from work to drive the two hour ride home from work - truck wont start, had to wait for tow truck. Now I am at a third dealership with my 68 thousand dollar truck chained down to a tow truck and I repeat the process of explaining the broken seats check engine light def service light tire monitoring needs service radio data system is still broke after the first recall etc. They call me a week later saying it is all fixed...I drove the two hours back making my wife miss work because they wont issue a truck to borrow while yours is getting fixed. Show up and nothing is fixed but they ordered all the parts. The truck starts though but still has broken seats def service by dealer tire pressure monitoring service are all still there. They ordered parts and will call. They told me it was a loose battery connection. I laughed cause that was my first thought as I checked it being I am a local 12 heavy equipment mechanic for the last 18 years and had my service truck right there. They lie cause I was fed up and got the Chrysler resolution team involved, the day I was stranded two hours away from home not returning to my house until 2am 11 hours after my truck wouldnt start and my wife got off work and picked me up. I have owned the truck 7 months and have been to the dealer 7 times - nothing has been fixed, just ordered with no call backs. After this month Im giving it back to the bank and will have a repossession all because Chrysler fiat ram cares nothing about customer service or their disgusting product. To all my union brothers, dont buy a ram or dodge - it will be a disaster you wont ever recover from. Stick with the Rord super duty or Chevrolet, they wont leave you and yours helplessly stranded lost and confused in the dark.

Purchased my first Ram April 2013 because of the gas mileage. I own a business and opted for cars in the past because I drive about 45,000 miles a year. I now have 83,000 trouble free miles on it. The gas mileage is as advertised and the 3.6 six is powerful enough since I do not tow. My dealership is exceptional, Reagle Dodge in Banger. The fit and finish is excellent and up to import standards. I never had to return to the dealer for driving issues. Only problem I had was with the connect that was replaced. Reading other reviews the dealer you buy from is important.

I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isnt enough apparently they need constant 150$ radio updates and it doesnt let you know. Just one day doesnt start. Tried lemon law and they dont cover anything larger than 1500. Tried trade in. Its worthless. This truck has scared me to not ever buy another new vehicle again. Its been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4 thick. If you ever thought about what its like to own a Dodge let me tell you. Id rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.

I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.

Truck bought used with very low miles same year of model. Truck maintained, waxed, etc. Paint has totally come off, rust and mold began to form. Dodge says nothing wrong...sure!!! History has shown Dodge trucks do not hold paint and you will need a paint job eventually.

My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.

I purchased 2015 Dodge Ram last December with about 30,000, miles on it. Since then it has had FOUR safety recalls and the major recall on the power steering is being ignored. My local auto mechanic told me to see recall number - 16-U-167, but Dodge is stating there is no recall on this repair which just cost me over $2,700. I asked to cover at least half the cost of this repair. Rick ** at Christopher Dodge, agreed that this type of repair should not happen at low millage if at all, but they refused make amends and sent me to Dodge. I see a recall (note below) on the internet, but they should be standing behind their product either way. IF the power steering had gone out while I was driving I could have been killed. This will be my last Dodge. https://repairpal.com/recall/16V167000.Summary: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist. Any advice would be appreciated.

We purchased this vehicle brand new in 2011. We love the truck and have never had any issues with it except for the paint chipping off and its rusting already at 4 years old. At approximately a year old we noticed a random chip above one of the headlights. You can tell it bubbled up and chipped off. The damage was not from a rock or an accident. We now have 2 different rust spots. One is on the end gate coming out from the dodge emblem and the other is right above the windshield. Like I stated, love the truck but am very disappointed in the quality of the paint!!

Have owned 3 Dodge Rams...all had transmission problems and required replacements. All had issues with Limp Mode which is when the vehicle dies while driving. Stay away from these turds...go with the undisputed winner Toyota Tundra.

2013 Dodge Ram - I turned in a claim to Chrysler Corp. because of major rust on the rear axle. They said they are closing the claim because it didnt hurt the performance of the vehicle. The problem is that I looked at a lot of new Chevy Silverados and the axles are a bright black luster with no rust.

I have a 2008 3500 dually. I had bought the vehicle new. The dealership where I had purchased it from is 65 West of St. Louis, MO. When I purchased it, they had a special for free oil changes. So, the dealer had done all the oil changes on this truck until it hit 50,000 miles. There is a sticker on the support beam by the radiator that states that the front drive shaft should be lubed at each oil change. There is also a note in the owners manual that states that the drive shaft should be lubed. There is no zert fitting for the drive shaft and Dodge claims that it should be there, but they will not do anything about it. Dodge has taken the attitude of too bad, so sad.I had started to hear a metal grinding noise coming from the front end of the truck. I took it in to the dealership and they told me that the ball joints were bad. Lucky I had purchased the extended warranty. The warranty company did pay to have it replaced but the tech failed to drive it or check the wheel bearing. So now I have to take it back to the dealer and in hopes that the warranty company will honor it. The vehicle now has over 100,000 miles on it. I bought it only because of it having a Cummins engine.

My 2012 Ram 1500 SLT is only used less than six months of every year and I have had two years yet the rear differential seal keeps going. Its been replaced twice and is leaking again in under six months since the last replacement. I requested they check that and the exhaust manifold last time it went in for repairs, and instead of doing so they suggested I buy a new truck, and when I refused their offer they continued to try to push me into it with numerous follow up calls. Needless to say they didnt even check why the seal keeps going just told me it was worn out and theres nothing that causes that, then told me the rattling noise was because I needed an oil change which had been done a month prior. Told them if thats what it was to do the oil change. After paying for another oil change and bringing my truck home I am still having the same issues, what do I do?

Having multiple issues. Front struts are bad at 7000 miles. They tell me theyre not. They agree that the transmission isnt shifting correctly but no codes no fix. Phantom antifreeze smell with no loss of coolant. 2000 miles into an oil change and checked the oil and it says add. Bucking on the highway with no solution found. Leased truck to purchase and now Im going to wind up losing my down payment because I cant drive a truck or put my kids in a truck thats this dangerously unreliable. Dealer looking at truck for the 4th time tomorrow. Well see how that goes.

I need a diagnostics test to see why the RPMS escalate while sitting still and in drive, accelerating to about 7/8 RPMS,while not going nowhere. Its been doing this for about 2 1/2 yrs and all they can tell me is, cannot diagnose the problem if it doesnt register on the diagnostic tester. They want me to pay my deductible on my insurance, Im not doing it. They should find out whats wrong with it at their expense since its been happening at about 20,000 miles. And they will not pay for a loan car while its being looked at. Lord help me if it shoots me out into traffic.

I bought a 2001 model from Bonham Chrysler Lariat 1500CC and it is SUPER, except for the dash breaking up in it which was common for older models, but I just bought a dash cap repair cover and everything now is perfect. I dont know about the newer models, but the older are tried, tested and proven.

So many negative reviews, so I wanted to post a positive one. Actually, this should be considered 2 reviews, as it covers my experience with 2 Ram trucks.Bought a 2011 Big Horn 1500 quad cab with a 5.7 v8 and 6 speed auto trans. I owned this truck for a little over 4 years, racking up 115,000 miles. The truck was in the shop only twice for something other than normal maintenance. Once for a recall inspection on the rear pinion nut, and once for an update of the U-connect radio. I use it for my everyday vehicle, as well as hauling my boat or a 24 flatbed trailer with 2 side X side off road vehicles. I live in NH, so winter road treatments usually raise hell with vehicles. Every time I put my truck on the lift for oil changes, or other maint., I inspected front end components, paint, brake lines, etc. When I traded this truck, the front end was original and still as tight as the day I bought it. There were no engine fluid leaks, and there were no transmission fluid leaks. I did have a torn CV boot on the pass. side, but that was due to the muddy condition of the service road to my camp... no fault of the truck or design. The underside of the body still looked like the day I bought it, with no rust formed. The chassis was just showing signs of beginning to rust. It should be noted that I wash my truck REGULARLY, especially during the winter months.In 2015 I bought a new Big Horn, with 5.7 hemi and 8 speed tranny. As I write this it has 20k miles. It has not been in for any service other than normal maintenance. I expect this truck to be as reliable as the 2011. I dont care which manufacturer you own, or have owned, there are lemons with ALL of them. For my money, I think RAM trucks are still the best value!

Very poor customer service in regards to replacement of front seat padding in my Ram 1500. The representative I spoke to said that it wouldnt be covered under warranty. They claim the seat padding was covered for 12 months or 12 thousand miles. The padding has broke down so far that it feels like youre sitting on the bars. They claim theyve known about this for 7 years but refused to do anything about the manufacturing process. In my opinion, Dodge doesnt care about customer safety or customer service. I highly doubt that I will buy another Dodge.

Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out

My 2009 Ram has lit like a Christmas tree so many times I lost count. Replaced many modules over the years and Im 100% confident that not one was defective. Drive in with the warning lights on and everything working after a dealership mechanic evaluation, then something mysteriously (without explanation) stopped working (like the 4wd for instance) and was told a module needed replaced. These trucks are electrically unsound and have faulty instrument panels that Dodge wont repair. Terrible engineering and dealer mechanic work. Plus a company and subsequent dealerships that cant and wont address the problem except waste your time with a bad warranty. I absolutely stand by these comments and have all my records/correspondence with the Dodge and the dealership.

I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when Im towing a horse trailer! The acceleration is great too! I dont have to plead with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldnt buy any other brand for my truck needs or just for cruise! #DodgeGirl

2005 Dodge Ram 2500 Laramie 4x4.5.9 Cummins, AT - I bought my 2005 in 2005 with 44,000 miles on it from a dealer In Victorville Ca. The first owner bought, sold trailers out of state and used the heck out of this towing for 11 months. It was in good shape so, I own it now. Price reflected the high miles. It has just over 108,000 on it now. I tow a 10,000 toy hauler with it, some times up high in the mountains. Not towing Hwy 18.6mpg at 65mph/16.5 at 75mph. Towing 14.5 at 65mph. Do not drive 75mph with that trailer. 1800 RPM is sweet spot for torque to fuel mileage. The brakes and BF Goodrich tires were replaced at 44,000 mile purchase date. I just put my first tires on it at 108,000. Brakes in front are almost ready to be replaced as well as the upper and lower ball joints (Darn heavy Cummins). I have serviced the engine every 3,000 miles. Serviced cooling system and gear boxes at 90,000 miles. Automatic trans at 75,000 miles. I run Lucas fuel additive to help out with the occasional bad diesel I seem to get. I have been very happy with this purchase. No interior or exterior problems. This truck is not as fast or powerful as the new ones, but God bless it. It will do anything I need. I had a 2001 with the Cummins w/ 5 spd manual. I loved that truck. Before that a 1997 with the V-10. My friend is still driving it with I do not know how many miles on it. Just saying: I have had either good luck or been blessed. I am going to purchase a 2005 Rumble Bee tomorrow. Yellow and Hemi YeeHaw. Got to have something sporty for a change. No, the above rated truck is not for sale.

When buying a vehicle normally buy to use not to always to be in the shop for repairs and waiting on parts or recalls. Frustration part is Ram dont care. If they would have developed a good vehicle from the start the EcoDiesel owners would not have this problem. Have tried to get Ram to buy back or supplement rebate on a gas truck with no success. Buyers beware of Rams EcoDiesels. If buying a truck to have at home think twice.

Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that Im out of warranty the transmission is skipping. Im trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Lets see what bad news will the dealership give me today?

2012 dodge ram 1500 - I have been having issues with the vehicle jerking while Im stopped. Took it to dealer and they said it did it, but they cant find the problem. Then the suspension creaks when going over a bump, replace shock and sway bars. Taking back in tomorrow to get it figured out for the 6th time!

I work for a auto transport company and bought my Dodge truck which was fine till I got 20000 miles and went to the mountains in Colorado. The truck had a check engine light come on. Dealer scanned said loss of fuel pressure at the rail. The truck was flashed, done great till the mountains and went to crap again. Went to dealer again and they told me it needs flashed again. Know this supposed a new truck flashing come on...get to California and lost pressure again. They replaced the pressure relief valve, picked up truck, drove to my trailer and would you know that the check engine light back on again. They say it is out of warranty for the buy back even though the problem has yet been fixed.

I bought a Dodge Ram 2500 4 by 4 Cummins diesel 2015 model at Carl Gregory of Savannah Ga. I was told they would have my side steps black wheel to wheel for my truck that Friday. They put me off 5 different dates over a 3 week period to end up telling me they couldnt even get them (cost figured in price of truck). I ending up telling them to get them from OReillys auto parts or either Pep Boys and I gave them the part number to both, only to find out later that Mopar does carry the black wheel to wheel Mega Cab side steps. Now after owning it for six weeks my tire pressure sensors have gone out. It is now been the shop four times for a total of over 10 days and has yet to be repaired. The last time Carl Gregory had my truck, they had it for 6 days and did not do anything. They had told me it needed a module but after 6 days still do not have it put in. Now I have taken it to a new dealer to see if they can fix it. It has been there one day and they have ordered a sensor to see if they can fix it when there are 4 sensors that are not working. This is my first Dodge and probably my last. I have filed a complaint with Chrysler Corporation customer service....and my back Friday.

Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!

I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didnt release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didnt have too much support from manager there due to my credit history.

The Ram 2500 Alpine radio is great! Way better than the GMC boise system (no highs no lows must be Boise) you heard the saying. Also power and towing are great on the Ram. I have 60,000 miles now and I am wondering why I bought the lifetime warranty. The only thing that has happened is I bought a Dcx tuner from a company online and it locked up the ecm and had to buy a new one because they knew I tried to install it and that obviously would not be covered under warranty. When I get oil changes we laugh about it now. I also like the seats, dash, the way the Taylor hooks up makes sense not like the GM who does not think about the ergonomic when they build a truck. Theirs is more like a car a crapy car. Also the GM is so quiet that I almost got t-boned by a ambulance. The suspension is so loose it feels like you can flip over if you turned hard. Its just not a real truck. Now Im not saying I dont like frills. My Ram has heated and cooled seats, front and back sunroof, all the frills the GM has and they work better. The GM people are rude, slick like an old TV car salesman. The Ram dealerships are normal regular people. Ram 5 stars, GM 0. Mad GM took the bailout your money you pay out of your check every week not tax money, your money.

Dodge is now my favorite over all the rest. It always started and ran good and I never had any problems with it. I liked the style and the fact that it was a diesel. I liked that it had a full back seat that my dogs could fit in comfortably. I liked the electric windows and seats and the rear window defrost was nice because my dogs tended to fog it up. I chose it because I liked the way it looked but I liked it so much that Ill get another one if I get a chance. It was very reliable and was the best truck I ever owned. I loved my truck. It was perfect to me.

Crack in the engine block in my 2014 DODGE RAM ONLY 14000 MILES. I bought my truck at Bill Brandt Ford less than one month ago and the Dodge dealership in Roseville this week said the engine block was cracked after I found an oil leak. They are going to have to replace the engine block next week. Just a heads up for everyone.

2014 RAM TRUCK 15000 miles. Pushing two years old. Day one -- starts great, runs about 2 minutes, dies. This occurred for about 3 months, back to back repairs, had to use roadside service. Finally cured that. Next problem to this exact date, almost a year later, and still no fix! Airbag light on right NOW! Dealership has TRIED numerous repairs and fixes, NO LUCK! Many trips back and forth to dealership, (8 repair orders) STILL ON RIGHT NOW! NOT FIXED! 4 attempts or cases with their STAR TEAM. Whatever that is? They suck! Chrysler Resolution team has tried and I said tried to resolve, offered me $$$ and wipe out past history, extended warranties, I said take that and stick it up your??? REALLY, I JUST WANT AIRBAG FIXED not cover it up and think Im desperate for money. Guess what? Im not! Now have retained a Lemon Law attorney to maybe help. Its been many months and Chrysler tells him no refund or replace. Then Chrysler attorneys tried to offer me $2000 and think I would be happy and say sure. Then again I told my attorney to tell them to stick that up their **! Do they think Im that easy or stupid! Plain and simple and you will understand when I tell you this -- its my life youre messing with daily, 50/50 chance it might or might not work, Russian Roulette every time I sit behind the wheel and drive. THEY DONT CARE! I guess since they are a multi-billion dollar corporation they dont give a ** about lives, their product or name. JD POWER MUST NOT TAKE THIS INTO CONSIDERATION WHEN THEY AWARD BACK TO BACK TRUCK OF THE YEAR! My time, my life, my family is important Chrysler! I really want the RAM TRUCK/CHRYSLER OWNERS to know how well your life or problem means to them. I hope this blows up the internet, national news, goes extremely viral! Help me! PLEASE SHARE #chryslerdoesntcareaboutpeople #chryslerattorneysdontcare #mylifeisimportantramtrucks #wontwaitanylongerchrysler #jdpowerneedstoknowhowcustomersaretreated #datelineworldnewscnnhelp #koco5news #kfornewschannel4

Dodge Ram 1500 SLT is a great truck! Very good value for the price. I recommend the one with a v8 (Hemi or not). The truck has given zero abnormal maintenance over the years. The only things Ive replaced have been tires, brakes, battery and belt.

So I buy my truck in April 2013, Dodge Hemi 5.7L Bighorn. Before I bought this truck I was told it was an amazing truck and the best riding truck out of all the Hemi class trucks. So the day comes to pick it up. I take my truck home and while driving it around no longer than 30 mins the engine light comes on. So my first time experience was destroyed. I took it to the dealership in Strathroy Ontario where I purchased it. They told me it was the gas cap fault. I said “How can it be that? I didnt fill it up, you guys did.” So they cleared the fault and on I went. This fault went on for 2 months before finally they figured it out and replaced the duel cats that were faulty. So for the first two months living at the dealership. Getting rented vehicles etc., etc. I hated this truck period! You buy a 50000 dollar truck and its crap from the get go! What a crappy feeling. Not to mention I called Dodge and talked to the dealership 3 days after I bought it and wanted a different truck! Dodge told me I cannot back out of my loan. They told me I could not get another truck and if I even could that would be the dealerships decision. I thought in Ontario you can back out of a contract within 15 days of signing it? Guess I was wrong. So I talked to the dealership, my salesman and the garage. They just really shrugged me off saying “We will see what we can do for you” and never got back to me and really did nothing.I was told they were going to talk to the owner and try to help me out cause of what I was going through, nothing ever happen. Not even a sorry! I was told they would give me a free 50 inch tv for everything I went through and cause I was so nice and understanding with them. Nothing ever happen. Now not even 10 days after I bought the truck I took it in and took the salesman out for a ride in my truck telling him my truck is the worst ride in a vehicle Ive ever had. Feeling every bump after bump and when you go over bumps or raises like going over bridges; it grabs the truck and shoots it sideways. My wife refuses to drive my 50,000 dollar truck. It makes her sick from all the bumps and horrible ride. This truck twice now has almost carried my wife and kids off the road resulting in an accident. Even myself, I drove over a common bridge in our area on Pike Side Rd outside Strathroy doing 90 kms and it shot me 2 feet sideways resulting in missing the bridge wall by a foot. I have never been more scared in my life driving a vehicle.I also took my vehicle in at the same time complaining about the tires. Im buying a 50000 dollar truck and they put on the cheapest tires. I have 40000 kms on my truck now and they are done already. They have been done at 20000 kms ago! I took it in on my first and second service asking if they were Ok and they said yes, nothing wrong with them. They are at the wear bars pretty much. Thx for being honest Dodge. When I bought the truck the sales guy told me to go to another tire place to trade them in and get a discount on better tires. This is the sales guy for Dodge telling me the tires are crap after I realize it days after I buy it.So I called the tire place. They turn me down cause they have 80 tires sitting in the back that they cant move cause of doing these deals for Dodge. So out of luck. Thx Dodge for selling me a 50000 dollar truck and sending me straight to the tire place for four new tires 30000 kms later for 1500 dollars in good tires cause you rip your customers off informing us youre selling us a 5 star rating road worthy truck; wouldnt that include the tires? Hogwash...So here I am less than a year and a half later paying for a truck owing 70000 dollars and I have a truck that was a piece of crap from the first day, having cat issues, balled tires in 30000 kms, a truck that rides like a Russian tank - well sorry Russia your tanks ride better! Hanging radio issues, suspension issues etc., etc. My wife wont ride in it cause it makes her sick. And while I look back supporting Dodge 3 times buying a Neon RT in 2002, a Dodge 2010 Caravan, and now a 2013 Dodge Hemi, I am honestly thinking of taking my services to another company.We own a dairy farm and have supported Dodge for years. I think we are going to buy elsewhere from now on. Now Im not saying all this just because I had just one bad go. Im so upset because after all of this not once did I get an apology, not once did they offer me anything out of compassion for what Ive gone through, not once did the owner or Dodge or anybody call me or anything! I will continue to hate this truck every day and not once has anyone given a crap at all!Im so upset you would think they would have given me free oil changes or God something to show support or compassion. Nope all the promises; hot air from what I call it, all the grief I went through and the shop employees know what I went through - they saw it. I didnt even get a sorry from the owner of Dodge! So my best friend buys the same truck but a Sport 2014 - same tires, suspension blah, blah, blah. You take my buddy out for a ride same road in his truck then mine! Im so upset, so upset his truck rides like a gem like what mine should ride like. Im so upset. I took him in mine and he was pissed. He now sees the difference and how horrible mine is. And when we went out we almost got into an accident cause when passing a car we hit a bump and it threw us into the side of road, the gravel part and we almost wiped out at 90 kms an hour.Its nice to know I got ripped off and my buddy has the truck I always wanted. So we go to the dealership, my friend confirming the difference, etc., etc. from my truck to his and I have an appointment Friday to look at suspension. Guaranteed Mr. **, everything looks Ok. If you continue to have these issues, just let us know and we will tell you the same thing over and over again and do nothing.” Im so upset. Ill never buy another Dodge ever again and if I can stop one person from doing the same, Ill be happy. It kills me to feel this way cause I loved Dodge for years. All I got to say, if something ever happens to my family be flying off the road, they better hope I die in the process! It sucks to want to be so happy, but all you get is 7 years of grief! Why doesnt anyone care anymore? What have people and companies come to these days? Its so sad.

Cannot get parts for 1997 dodge 3500 van one ton. Chrysler just doesnt make them anymore.

Ive had this truck at my dealer 3 times for a burning smell coming from the vents when at a traffic light or just sitting idle. After getting the truck back again, the burning smell is as bad if not worse than ever. Ive started asking for a new truck. Im going to lemon law next and then to small claims court. I would not recommend Ram trucks to anyone especially the dealer that Ive been bringing it to. Very, extremely displeased with Ram and Lester Glenn in Toms River, NJ.

We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three different dealers to try and find the source of diesel exhaust coming into the cab through the air ducts especially when the heater is on because the air does not recycle. It makes our entire family sick. We are being poisoned by diesel exhaust. Ram claims that no one else has this problem which is obviously a lie. It sounds like Thaddeus of S. Atoms River, NJ has the same problem. We also drove the identical vehicle on the lot and it had the same smell. This is a serious health issue and Ram needs to address it immediately before someone who doesnt have the same sensitivity to smells dies of diesel exhaust poisoning. Look it up on the internet. It is serious. It can cause chest pains up to two days later. Immediate issues include headache, nausea, throat and eye irritation. Please call Dodge Ram and complain if you have a similar problem. Dont let your dealer blow you off. This is serious.

My wife and I own two Dodge Rams. A 2003/4.7 and a 2005/5.7. Recently, the 03 lost oil pressure so I had a friend that is a mechanic trained by a Chevrolet dealer assist me in repairing my truck. We pulled the engine and took it apart to find that the oil pan was painted on the inside from the factory and the paint began to peel away plugging up the oil pickup causing the loss in oil pressure.I have built many older cars and have never had a oil pan that was painted on the inside. I am worried now that our 05 ram will have the same issue. I cannot, for the life of me, figure out why anyone would paint or use some type of coating on the inside of a oil pan. We have gone to great lengths to take very good care of our trucks and this truck has just under 90,000 miles on it.The good thing out of all of this is that I use Mobil 1 synthetic motor oil along with Z-MAX and after inspection of the engine, it seems that the engine is fine. I personally took a wire wheel and got all of the paint out of the oil pan along with a new oil pump and pickup other new parts and am putting the engine back in soon.I dont know how one might get compensated for this but it would be nice! The big question is how many people have had this issue and took there truck to be repaired just to be told that it was something else and paid a lot of money. Is their any way to find out about this issue and what if any that Dodge might do to fix this? How many other makes have coated oil pans?

I just purchased my 5th Dodge Truck 2012 2500 Super Duty Crew Cab, had leather installed in by dealer and console was very hard to open. So I was told they will order a new cover and install it. I also told them for the second time that my automatic transmission is banging when I go from park to reverse and drive, was told that they put it on the computer and it was a stabilizer bar that needed some grease. They were closing but trans problem is still banging. What is my next move? I do not want to give the name of the dealer because they are all nice to me when I drop my truck off and go out of the way to help you. I just want my truck with problem switched out or correct the problem.

I have a 2014 Dodge Lone Star I bought in March. I was trying Dodge for the first time in my life and I will never do that again. I have about 9000 miles on my truck all highway miles but it all started at like mile 5000 something. I have been to dealership three times, left it there twice and it still isnt fixed. They explain that it cant be fixed because where the dealership is located at the speed limit is lower and by policy they cant exceed it. But to really feel the fault you need to go by the speed limit up the highway and they tell me to go to a dealership closer to that speed limit.I will never go back to that dealership or service department. They state they will call and never do. While my truck was there if I didnt call to check on it they never would have told me nothing. They should not be in business.

Brand New Truck with paint issues on the roof, inner door and metal shavings under paint in the bed. After weeks of contacting them, they approved the roof and the bed but they denied the claim for the door even when the area had rust on it and I just own the truck for like two weeks. If your trucks rust in two weeks then is poor materials used on it. Before they approved the truck to get fix, I fix the bed. My guy repair all the paint and metal shavings. I decided to spray a bed liner since it would be the best option to keep the bed in good shape. I sent the receipt and now Dodge Chrysler is giving me a hint that they might denied the claim since I installed a bed liner on top of the repairs. Are you kidding me, you should be praising me since I fix it for way less that was approved initially.Crappy company, and by the way I had a 2007 Ram. I also own a charger and now have this problem on this Ram 2016 Laramie. Is incredible how they are risking a customer for a mere $597. This truck was 50K. Plus Im stuck with this truck with a major problem (roof paint), Dodge who is going to pay me for the value lost for a crappy paint job done by you. Im pretty sure this will come out on my truck report. Also if you have a problem with your dealer, then you are out of luck since they contact the dealer for everything. The dealer that I deal with is Arrigo Dodge in Fort Pierce FL. Good luck if you are in this area. They are as crappy as it gets. They are part of this problem since I took the truck for the pictures to them. They did not took my info so the case was just sitting there till I call them. Really mad customer

On October 2015 I purchased this truck. The same day as I was driving I heard a high to low rumbling noise. Took it back to dealer for service. Changed front axle shaft, noise continues. After 3rd time to dealer, they contacted Chrysler and were told this noise was normal. Very annoying noise at 70 mi an hour. Traded in a 2012 Ram, no problem with noise (both trucks are 5.7L, 4x4s). Has anyone had this problem? Help! Annoyed in Chicago.

For the past two months, my truck has been in and out of three different dealerships. The truck stalls randomly. When it does, I lose steering and brakes. I have paid over $2000.00 in repairs and now the dealership wants another $1000.00 and said it might not fix the problem. Chrysler has been notified because the truck went into a ditch because of the steering and brakes went out when it stalled. The mechanic also notified Chrysler because they couldnt figure out what the problem is. Today Chrysler told me that there is nothing they will do and the only thing I can do is pay or trade/sell the truck because it is an 03 with 107000 miles. I have owned the truck for one year and three months. I understand that it is used and there is no warranty but when three dealerships and Chrysler techs cant figure out the problem, I think Chrysler should do more than what they are. I think that this is a very big safety issue and they would want to make sure that it was taken care of but it seems as if their only concern is for me to pay more money.

The gas mileage could be better but the handling and ride is quite smooth. We have a 1500 Dodge Ram year is 2017 and its a 2 wheel drive yet goes most anywhere. Electrical for the windows works sometimes and sometimes does not. On occasion the transmission sounds like its banging into gear.

I have 2007 Quad Cab 5.7, never off a paved road, mostly highway driven. I have had to have 4 sets of struts replaced because they leak. Truck has 32k miles on it.

I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch of problems. It has only 40.000 km on it. I have to pump the brakes. The service advisor said this was normal. Both bumpers are rusting. I was told it is residual rust by the service advisor. The first time and the second time it was due to road sand and was not warrantied. The truck will do random horn honk and door lock at lights or just sitting parked. It wont do it at the dealer so it is my problem. Engine has bad chain and lifter noise after being parked for 3 to 5 days but the service advisor told me this is normal for that type of engine. After a few hours of driving it starts to get a right hub howl but it wont do it at the dealership so it is my problem until it breaks. After driving a few hours on the highways when you slow down for a light you get different cluck. But because it wont do it at the dealership it is my problem until it breaks. I have reported all this to Chrysler Canada but their answer is well if the dealer cant find it or wont do it at the dealership then wont do anything and the rusting bumpers is normal wear due to road conditions. I payed extra for extended warranty even tire warranty. If I hadnt pay the truck off I would have driven it back to the dealership and walked away. They tell me I can come down and trade it one.

Have had an issue with the gas mileage on my 2013 Ram Longhorn since I got it. Can only get 15 to 16 MPH on the highway with ECO engaged. I have owned a 2007, 2009 (the best one with 19 to 22 MPH) and a 2011. None of the previous trucks ever had MPH that bad. Four trips to dealer and all I get is the ECO is working fine. Have 36,000+ on it now and still no improvement. Numerous electrical problems too. Pretty sure, I will not buy another Ram.

Overall the truck is a good truck, has lots of features. I would recommend a test drive and purchase. Just like all vehicles now days, are overpriced, by being over inflation. The big screen on the dash is the biggest in the industry. Truck seems to be solidly built. Lots of electronics for a pleasant drive. The power of the diesel is a great asset with the four wheel drive.

Well, after taking the hijacked vehicle into the dealer, they were just as puzzled as to why the truck popped the Service DEF, See Dealer message as according to their tech, the entire system checked out. Regardless, they performed a reset of the PCM and supposedly updated it to the latest version. Thus far the truck is running, but who knows if this issue will crop up again.In any case, my original rating has to stand as this is outrageous that they will put out into limp mode, on an otherwise perfectly running vehicle, after 200 miles. It would make sense to simply warn to correct the error or at least extend the range/speed to a more reasonable level.

My 2019 Ram 1500 extended cab pickup truck has been a very good vehicle. The overall value Im very happy with. The warranty is on par with the rest of the industry. The power is great and the ride is very comfortable.

New 2014 Ram 3500 gas engine. Owned it 1 week and this problem started. Engine will turn but wont start. Looked it up on Google and seen many of these problems. Get this, the dealership salesman and service department said they never heard of this problem and sent them one of the youtube videos with the same problem. It happened 7 times now and am very pissed about spending $35k and getting shoved to the side. The dealership is Waxahachie Dodge in Waxahachie, Texas.

My 1500 is only 1 year old and has 26K miles on it. Recently my brakes began squeaking at low speed when applied. Was informed I need to machine my rotors, $250. Rotors only have a 1 year or 12K mile warranty. Rotors cannot handle daily rush hour commute. Its a truck and it cant handle daily rush hour traffic??? I dont even tow anything. Overall, I love my truck. Called customer service twice and they were clueless to assist me. 3 different dealers service department have informed me this is common due to the nickel content in the rotors. The rotors in stop and go traffic are overheating and becoming pitted which is causing the squeak when braking.

I am going hell with my Ram Promaster 1500 2015 I purchased 2 and half years. From day one it just has cause problems. Brakes went after 15,000 miles. Dealer (Dodge Ram Central Ave Yonkers NY) said there was nothing with them even though my mechanic told me there was and to bring it back to dealer as for the van was still under warranty. Nevertheless they wouldn’t change them. It cost me $1200 out of my own pocket.Now for this last 2 weeks my van has been making weird noises, found one of radiator fans was broke so couldn’t use my ac till it was fixed then I was told the part that I need is on national back order and will take 1 -2 months to get. Wow now 2 days the other fan went and van is overheating and the only way I can drive is if I have heat on full blast which is impossible with 80 degree weather. Ram has told me that I shouldn’t drive the van as it could cause more damage. My mechanic has told there is 1400 people waiting for this part. It’s manufactured problem and ram hasn’t even issue a recall.They won’t give me loaner van. I now have to pay to rent a van $550 a week out of pocket till part is made which could be 1/2 months. They actually can’t give me ETA. I really think this should be looked into. Big corporations shouldn’t be able to get with this. I pay $38000 for this van which I shouldn’t have any problems for least 4/5 Years. Why should I have to pay for rental when’s it’s a manufacturer issue. Please help.

My drivers side airbag deployed in my 1995 Dodge Ram 2500 as I was driving down the road on Monday. I did not hit anything; it just deployed. I spoke to Chrysler and they told me that because my truck is 17 years old that they are not going to do anything. They are not even interested in finding out why it happened? I know that there are thousands of these trucks still on the road and I think that it is ** of them to not care because of the age of the vehicle. My truck is in great shape and is well taken care of and I am very disturbed with the experience that I just had with them. This may make me think twice before buying another Dodge.

Dodge Ram 1500 2013 - Could not get truck out of reverse. Dealer has had for 3 weeks. Still no diagnosis. 41,000 miles. Security Dodge in Amityville NY.

2004 Dodge Ram 270000 recalls on pinion nut falling out of rear end. Mine did, I almost had a horrible accident with my daughter in the car. But guess what mine just happens to not be on the list. WOW

I have a 2014 Dodge 1500 Ecodiesel. I have had the injectors rebuilt, the inner cooler replaced. Now they say the turbo boost is bad, the exhaust system had to be cleaned. I only have 50,000 miles on it. Chrysler says they are working with the dealership to resolve the problem. I have had my truck for about 8 days in April. Its in the shop now with no idea when it will be done.

The truck was purchased used from the second owner, so it has some issues. Overall though, it is a good truck. It has not had any major mechanical problems, only minor ones. The truck always runs, is very reliable and dependable. Also, the price was right for what we could afford at the time. It was in good shape for the year. The dash was in one piece, which is unusual for a used truck. Normally, the dashes are cracked and broken from the sun and heat. The title was clear. We ended up making a new friend as well. I like that the truck is blue plus it is a basic model. It has manual locks and windows. It is just a good work truck. However, the heater comes on when you press the brake, so it has to be disabled during the summer. Also, before the brakes get warmed up, be careful and slowly press them or you may end up hitting your head on the steering wheel. Once they warm up, they are like normal brakes though. The windshield needs to be replaced because it is cracked as well.

My engine started stalling 2 to 3 times in the morning about six months ago. I took it to 3 different Dodge dealerships and they have not been able to identify the problem. I am concerned about safety for me and other drivers on the road. I am a disabled veteran and my wheelchair is transported in the bed of the truck. Has anyone else had this stalling problem and was it fixed?

Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK and quality fantastic. The amount of purchase could be better, but for what is out there, not a better truck out there. I would stay away from the 1/2 ton though, as my experience shows the fuel mileage sucks and the Hemi has been plagued with problems.

On 2/22/12, I took my 06 Dodge Ram 1500 to the Jeff Wyler Chrysler/Jeep Dealership at 100 Alexandria Pike, in Ft. Thomas, KY in response to not one but two recall announcements. After the dealership repaired the turn signal malfunction, I received a call telling me the lug nuts bloated and not easily coming off. I was then informed it would cost me $159.60 for new lug nuts and replacing. In view of the fact, I was there in response to a Chrysler recall to replace a hub bearing which required removing the wheels. It amazes me the dealer doesnt have a lug wrench to remove the original lug nuts. I discussed this with the service manager to see if this was an unusual occasion. The response was a yes. At that point, I began to suspect this is one of those dealer scam occurrences. I called the Chrysler Dodge Ram Case Management Group in Detroit. After playing telephone tag with a Leslee for week to finally get her to understand which Jeff Wyler dealership in KY and OH I had dealt with, she was very unsure of the next steps. I asked to speak to a manager. I talked to a man who was totally unfamiliar with the case and immediately took the corporate position that the lug nuts are out of warranty. I found that apprehensible. If Chrysler cant make a lug nut that lasts longer than one year, Im not surprised the American auto industry is in big trouble. A very discourteous woman got on the line and echoed the same thing. Just so you know, I currently own two Chrysler products. I also leased a Chrysler 300C about 4 years ago. In net, I have owned three Chrysler products in the past 4 years and was in fact looking at Jeep SUVs at that dealer for my wife. In conclusion, I am very angry about being ripped off by a dealer who doesnt own a usable lug wrench. Even more so, Im angry at a company like Chrysler that is so shortsighted you are willing to lose significant future business rather than correct what I believe is a very poor customer service decision. Unless I receive a full refund of $159.60, I will soon divest myself from the Dodge Stratus and the Ram 1500.

I purchased a new 2015 RAM 3500 Dually with the 30,000 lb tow package for my business. The dealer convinced me to buy the factory extended warranty for $4,500. It was supposed to be a 4 year, unlimited Mile warranty. Between the time I purchased the truck and October 2016, I had already 3 warranty claims covered in the truck. Then in December of 2016, after av$900 tow bill, an authorized dealer informed me that my truck had a hole in the piston and cylinder wall #5 was scarred up so bad that the engine was junk. That it would be $23,840 to get my truck on the road.A Chrysler inspector came out and not only denied my warranty claim, but voided the warranty saying they had already paid out a lot of money on my truck and that they would not pay out anymore. That because I used my truck for commercial use my claim was being denied. I bought a work truck and used it for work. I battled with them and got nowhere. Then the dealer battled with them and told me yesterday that they were 90% sure that Chrysler would pay out one last time and fix my truck. Then today, the dealer said that Chrysler would not help me at all, case closed, that they will fight me in court if I get a lawyer. The manager of the dealership said he had never seen Chrysler treat somebody like this in his 18 years there.

Dodge Ram 2500 Diesel is a great truck. No problems. 2015 Ram Cummins. All option heated seats, steering nav, I have used truck to run my farm. I would buy another. Ave 18-19 mph not towing.

I am 32 years old and have owned 3 Ram trucks. I bought all 3 as the second owner from a Dodge Dealership. I bought a 2012 Ram 2500 with the Hemi 18 months ago. It was over 100k miles but had only one owner who had all the maintenance completed at the dealership. It appeared to be a super clean truck. Within the first 6 months the solenoid went bad in the transmission. $500. Now I am facing a bad camshaft and poor lifters. $3500. I have had the truck less than 18 months and am dumping over $4,000 into this truck and that is just to get it back to normal. Ram of course only has the same junk camshaft and lifters to put back into the truck. They have not improved it or do not have any aftermarket parts to fix their poor design. Not to mention it took 3 weeks to get in because this part remains on back order. I had loved my other Ram trucks and was happy with this one before this problem occurred but I will never own another one and like I said I am only 32. I would urge anyone looking for a truck to choose another brand. I cringe when I see them saying longest lasting trucks on the road. Good luck and dont buy a junk Hemi. It is only as good as its parts.

First I bought a brand new 2013 ram crew cab express. Problems with radio going out losing the screen then coming back. Also had problems with power locks the cause a pinched wiring harness. The dealership changed the radio twice, still had problems. So I turned in the truck with 3000 miles and upgraded to a 2014 ram. Thought that was better, no. The radio cuts out all the time and I only have 500 miles on new truck. The dealer has installed new software but after a couple days, the radio still cuts out, so they ordered me a new radio. Here we go again. I wish dodge would come up with an aftermarket radio that works, too much technology if you ask me. That is my gripe.

I bought a 2015 RAM 1500 EcoDiesel back in April of 2015 from Rydell Dodge San Fernando Ca., on October 31th, 2015. I took the truck to Rydells Dodge of San Fernando for service (maintenance). After they were done, the service advisor told me did you do something to the coolant fluid? I said no, why? He replied because is a different color, is black and normally it looks green or pink. I said do you need to look into it? Is it safe to drive? He replied is ok, just make an appointment whenever you have time and bring it back.Drove home and curiosity got to me, popped the hood and surprise, it was not a different color only, there was oil in the coolant reservoir tank. Now, Im not a mechanic but a simple dipping my finger into the coolant showed me that it was oil, lots of it. Took it to a closer dealership Hunter Dodge of Lancaster Ca. As soon as their mechanic popped the hood and saw the coolant reservoir tank he declared it not safe to drive. Now, it has been in there ever since and today is Dec. 10th and still no truck back.

We bought a 3500 Dodge Ram diesel truck with 22,000. We purchased an extended warranty for six years or 100,000 miles. Chrysler is refusing to honor the warranty.