Bought used BMW 545i with Extended Warranty. Oil leak fix was contingent of sale. Told it was fixed then kept seeing leak. Then two weeks after having car back the transmission would not go into reverse also asked that the oil leak be addressed AGAIN. Was told by first dealer that the transmission had low volt error cause by bad battery and needed to be replaced ($300 not covered by warranty). Kept calling to get car back and was told they did not know when they would get to it. After 1 week of them having car and only the battery being replaced, had transferred to another dealership to actually have someone work on it. After the new dealership got the engine apart to find leak they kept finding things wrong which had to be ordered and in the end they had the car an additional two weeks. Was in for service 3 of 5 weeks I owned the car. When I got car back the Idrive (radio) did not function. Was told that it was not functioning when it arrived, later found out that the first dealer corrupted the program (killed the radio) when they reprogrammed for the new battery. First dealer would not pay to replace the battery. After getting car back without radio discovered a coolant leak. OF COURSE not covered by warranty, $1500. Wife got a flat and took to replace at Dealership. When we got the car back, the Tire Pressure warning was on still. Dealer said tire pressure is reset through IDRIVE (radio) so they could not reset it because the IDRIVE was broken. Later the transmission AGAIN stopped going into reverse, this time BMW did cover it. Started seeing fluid leaking from transmission. Later found out from Independent repair shop the battery was not the cause of transmission fault, nor the fix that BMW did. The Hard Plastic transmission pan had a micro crack which would leak slowly and then cause the transmission, after about 2 weeks, to be too low to operate. AGAIN fix and not covered by warranty.

The 2001 BMW R1150 GS is a fabulous motorcycle. A beast of a motorcycle. Well engineered and tough it will take you where miles are afraid to tred! The R1150 GS has power to spare. Surprising lower and performance. My last motorcycle was a 2003 Harley Davidson 883 Sportster. I was impressed with the power of that Harley but this 1150 BMW puts it to shame. The BMW is smooth yet robust. The 6-speed gearing has a wide range. I especially like third gear! A handful of throttle feels like you are blasting off to the moon! At age 67 I only rode my BMW mildly off road on my own farm and then only over improved dry pastures! Mine has just over 31,450 miles at the time of this review! My bike was fully serviced and ready to ride anywhere when I purchased it second hand. The tires were just 1 year old with just 1,000 miles on them. I am 67 years old and recently purchased this BMW motorcycle in September 2021, however it is too tall for me to ride comfortably and safely. I have a 30" inseam but riders need longer legs to safely handle this motorcycle. I thought about lowering the suspension but these GS BMW's are too nice to alter. So I purchased a second BMW R1200C Pheonix last week which suits my stride much better. I do not need two BMW motorcycles so I am reluncticly parting with my GS. This is what Cycle World Magazine had to say about the BMW R1150 GS: BMW R1150GS - BEST USED BIKES Exemplifying the very essence of a two-wheel Swiss army knife. Cycle World July 22, 2015 YEARS SOLD: 2000–2004 MSRPNEW: $14,190 ('00) to $14,500 ('04) BLUE BOOK RETAIL VALUE: $4,885 ('00) to $6,500 ('04)BASIC SPECS: The R1150GS is powered by an 1,130cc air-/oil-cooled, four-stroke opposed twin featuring four valves per cylinder, electronic fuel injection, and shaft drive. The 1150 introduced a six-speed gearbox, while later models came equipped with dual spark plug heads and servo-assisted combined ABS brakes. The GS weighs 582 pounds WET with its 5.5-gallon fuel tank topped up and produced 74 hp and 68 pound-feet of torque at the rear wheel on the Cycle World dyno. The "Showa" suspension offers 7.9 inches of rough road-smoothing travel, while the adjustable saddle height (33.1 to 33.8 inches) accommodates a range of riders. WHY IT'S DESIRABLE: Few bikes have proven to be as versatile as the GS BMW Beemer family, with the 1150 exemplifying the very essence of a two-wheel Swiss army knife. It's a road-hardened touring mount and heavyweight dual-sport all wrapped in one. "I went places and saw things on the GS that I never would have on another bike," Mark Hoyer remarked back in the days before he was editor-in-chief. "It truly makes molehills out of mountains." All that, plus the reputation of durability and reliability rivaling that of an anvil easily warrant the price of purchase. THE COMPETITION: Long-travel twins gained prominence in the early 2000s with the introduction of the KTM 950 Adventure and 1,000cc Ducati Multistrada. Undoubtedly, this trend was helped along by the BMW R1150GS, which was honored as the Best Sport-Touring Bike of 2000 by Cycle World in our Ten Best issue.

I recently purchased a 2008 530I with light front damage. Luckily I had taken electronics in high school and 300ZXs had first EFI Computers, Digital, dashes, vibrating seats, Turbochargers, alarms, 145MPH shut offs. I bought like new wrecked cars, stripping the electronics out immediately, keeping them from the weather, giving me testing equipment and quickly made me famous around Kentucky and Indiana. When I saw the dealer bills, (Thousands) I raised my prices up a little and bought more nice wrecked cars. My 2008 BMW calls for a $950.00 positive battery terminal, in order to start from the ignition. It took me two weeks to read online about how BMW had gone crazy on parts prices and dealer ripoffs. They are crazy on parts prices now. I fixed it for 200, the dealer wants 1,500 including reprogramming the car. You must have a special tool to install into the plug for the troubleshooting device to save the programs $100.

I paid for a platinum extended warranty on my 2008 BMW X5 to extend coverage to 7 years or 100,000 miles. I did so because of the numerous major problems I had with the vehicle after initial purchase. During a routine service at Freehold BMW in NJ, I was told that I needed thrust bushings replaced at a cost of over $1,000. When I asked if they were covered under the platinum warranty, they said no. I went to BMWs website and found that they are listed as covered. When I pursued this with both the dealer and BMW USA, I was told that they are not covered if replacement is due to normal wear and tear and that I failed to read the small print on their website. They said if it was a defect in the product, they would cover it. So I guess everything that I paid for under this contract is subjective based on their opinion. They do not even identify which items specifically are subject to this wear and tear clause. So I guess if my navigation system breaks, they will claim I used it too much! I will never buy another BMW again. BTW, I never had these corporate integrity problems with my Mercedes or Infiniti cars. Escalation to Managing Supervisor at BMW N.A. doesnt help either. All you get is the dealer blaming corporate and corporate blaming the dealer. What a scam these extended warranties are.

My 2004 BMW 525 headlights have completely hazed over. I have tried several aftermarket products for headlight lens restoration. This has not worked or even made them marginally clearer. My dealer service person believes that the lenses were made of a lower quality plastic in this time frame compared to newer models. The only repair is to replace the whole headlight assemblies at $2,000 each. The Customer Relations person at BMW USA cheerfully took the complaint and said that nothing would be done. We are on our own. It is always nice to see a company stand behind a poor engineering decision, which is widely known within the company.

I admit that I loved my BMW as this was my dream car. Finally, we could afford to buy one. I went against my husbands advice to buy a Toyota/Lexus. I wanted a BMW, my dream car, because I thought the quality & engineering were superior.In December 2011, I went to get a checkup on my BMW 2008. There was a leakage when the engine light came on & BMW team in Pleasanton said they fixed the car and no issue was raised. The car was fine. Yeah! Just this month, in early May 2012 (5 months after), the engine service light came on briefly. I think it is because of the oil change needed, so I take it to the dealership. I thought the warranty was still valid, as the car has only 46000 miles on it (

My car had transmission failure. I had the CPO plan to 100,000, and at 147,000, the transmission is dead. I have a 2005 330xi. I still owe $10,000 on it, and it will cost over $3,000 for repair, to have the transmission rebuilt. If they really took care of my car up to 100,000, why is it that 47,000 later, the transmission broke. Unacceptable for a BMW. The car I had prior was a VW, and was still running well at 287k. I cant afford to have it fixed. I am now without a car, and very upset.

A NEW (not used) BMW transmission was replaced for our X5 BMW year 2001 in July 15, 2010. We understood that the warranty on this transmission would be 10 years. Recently, December 28th, 2013, the transmission was failed. BMW did not accept responsibility for replacement under warranty claiming that the warranty period is only two years. Is this correct? The replacement cost we paid at the BMW OTTO Service was for a New BMW transmission. Your assistance & advise is appreciated.

Ive spent so much money getting this car (2010 BMW 328I) repaired, I should have bought a Kia or something cheaper. 3 belt replacements, radiator replacement, cracked rim, I could go on but I wont. This used to be a reputable brand. Next car will be a Ford or Chevy.

I have a 2015 BMW X5. I drove the car to a neighbors for a birthday party. It was daylight. The parking area for the house, which appeared flat, bordered on a hillside. I was (fortunately) alone. I turned off the engine; normally at that point the car goes into (P) park. I went to the back door on the drivers side and opened it to remove something, then closed the door. At that point the car began to roll, and over the next several seconds it picked up speed, then it went over the edge of the hill. There was, mercifully one lone tree which caused the car on the passenger side to crash and stop. When I subsequently went into the car and looked at the gear shift the transmission was in (N) neutral. I emphatically did not leave the car in neutral. There was approximately $15,000 damage to the car.I contacted BMW about this, really just to inform them. They wanted to inspect the car and the person I talked to at that time said they would consider paying the deductible on the insurance if they determined I was not at fault. This caused some delay but the inspection occurred. Needless to say, they called a couple of weeks later (my original contact had left the company) and said they had not promised anything (that was true); they would not take responsibility. This could have been a terrible accident. Had there been a child, a pet, or anyone else, in front of the car, or if I had walked in front of the car to open the passenger door on the other side--or walked back-- there would have been nothing to stop my getting run-over. I would not consider buying another BMW (this is our second, and generally I like the car a lot) if this problem is not somehow fixed.

I have had my X5 for over 2 years now, I bought it brand new from passport BMW in MD. I have had issues for about 2 years now with the camera. At one time it just would be blurry then it went dark. I took it to the dealer, they said they had replaced it but no sooner it started acting up again, sometime when I would have the car in drive it would attempt to come on. (I was told when I called that it was the hot weather that was affecting the camera operation). I called BMW corporate, someone called back a couple of times but was never able to get the dealership to resolve this issues as he had promised. I am so disappointed in this car vis a vis the monthly car payment I keep making.

I love BMW and always will. It’s best car in the world. I’ve bought a BMW 320msport convertible 7 months ago and one day when I used the headlight washer on the motor way, they blew off. After checking on the web, I found that it’s a common fault. It’s in a BMW forum. You can check them. Many people said that BMW done theirs as a courtesy and now BMW are doing it under warranty. But my dealer wants to charge me. My reg # is **. It’s a common fault and I am not happy to pay for mine. Why are they blowing off?

I had a leased 2008 328I. I lost a comfort key while walking the dog in the park. I traded that car in for a new leased 2011 328i. I confirmed with dealer BMW has 2008 vehicle. Now I am receiving phone calls stating I owe $287 for lost key to 08 vehicle.Talk about nickel and dime stuff, especially when Im in a newly leased BMW. Next time, I may go to Lexus, Audi or Mercedes. I dont appreciate the nickel and dime attitude going on in this country.

I purchased a 2011 X5 brand new from the factory back in 2011 and was experiencing some squeaking noises coming from the front end of the car. I complained to my servicing dealer about the problem back in 2011 or 2012 and they never took any action on the problem. However fast forward to 2013, the problem got worse and occurred on a frequent basis which was very embarrassing to me. In May of this year, my U-joint broke. My truck was down for about 2 1/2-3 weeks. During this time I complained about the squeaking noise as well. The U-joint was repaired; however, the truck was still making the squeaking noise. Took the truck back to the dealer for the noise. The truck was down again for about another 2 weeks. However the squeaking noise was still occurring. I took the truck back again but I was told by my service advisor he didnt hear the noise so I should record it when I hear it and email him the noise so that he could send it to the shop foreman. I did so and returned the truck to the dealer. The truck was down for another 2-3 weeks and when I got it back, the squeaks turned into a whining noise. In addition to the fact that I now had oil leaks. At this point, I took the truck back to the dealer and filed complaints with the BBB, Consumer Affairs in addition to contacting BMW N. America. I was told that due to the mileage and age of my truck that BMW was not liable for the issues I was having with my truck thus they would not provide me with a new vehicle or provide a sufficient monetary amount to buy out my finance contract, etc. I am very disappointed that a luxury vehicle has performed so poorly and BMW does not want to immediately take responsibility for a defective product. However they did offer me $2k for my inconvenience on the condition that I sign a confidentiality agreement which would release them of all responsibility of any issues I may have with my vehicle past present and future in addition to agreeing to not disclose the nature of my experience with the defects and failures of my vehicle.

I have always dreamed of owning a BMW and be able to take it to service with no problems like I have received. From intake to invoice to floor manager, it has been a complete disaster with them and how I was treated in the service department.

I bought the 2013 528i car a month ago. Its been at the dealer service department for 2 weeks now on and off. 3rd time back there because of the engine light. Havent driven my car more than its been in the shop. Contacted BMW North America... Waiting for their response. This is my first BMW so it is very disappointing since they are so expensive.

I own a 2003 BMW X5. This car is a real nightmare. Over the past two years, Ive had the following issues: overheating, driver side windows arm broken, leaking sun roof, amplifier not working, LCD display fading, leaking power steering fluid, leaking engine oil, all door handles broken, broken rear axle arms, unexpected engine shutdown, leaking break fluid. That will be the last time in my lifetime that I will ever buy anything that BMW makes!

This is my current car. I have had it 8 years. It is a 2004 E46 BMW M3, I think it is the most beautiful of the M3s (probably biased). It is such a fast car and can quickly lull you into thinking 100 mph is 50 mph. The brakes and handling add to the effect. Always keep an eye on the speedometer! Its 2 door sedan bodywork is very practical. There are seat belts for 5 inside. My car has unusual Caramel leather upholstery with Birds Eye Maple wood trim. These M3s are starting to go up in value which is a nice surprise. I would recommend that anyone that can should invest in a M3 now before they increase in value much more.

I have a 2007 BMW 328xi that I have been having gear, transmission and electrical, air conditioning issues. The car shuts off, stalls and shuts off, air conditioner doesnt work, alert lights on dashboard light up and now gears arent shifting and car cannot move into drive, reverse, neutral and park. So now I have no car. BMW has just given me the run around not addressing the problems finding other issues just to cover and hide their blatant disregard of the 3 series issues. I saw that there are many complaints and the there is a place to officially file a complaint to NHTA 888-327-4236. Please file a complaint if you’re experiencing any issues. BMW cant continue to ignore the issues and try to hide all complaints like they dont exist! And someone gets killed. Please FB or Twitter to get the word out!

To begin with, I have on six BMWs in my life. I purchased a brand-new 428i BMW from Flow BMW in Winston Salem, North Carolina. I have had the car for six months and it had 4000 miles on it. I am a single person and have only had three people in my passenger seat since owning the car. The leather started wearing terribly especially on the side bolster. I took it to the service department, as I was told to do, and spoke with the warranty guy. He informed me that BMW does not cover their leather under any kind of warranty. I calmly explained to him that only three people have been in the passenger seat and that the driver seat, which I get in and out of numerous times on a daily basis, was in perfect condition. His response was it only takes one time for something to happen! This really upset me especially him knowing that I have been such a loyal customer and took such excellent care of my vehicles. Not to mention that I have spent thousands of dollars at that dealership and my family has also. So, there I was with a six month old car and torn leather in the passenger seat. Oh I was not a happy camper. After having read all of these complaints about BMW my question is has their quality started to fail? And why do they get such condescending people to work at their dealerships? He couldve been much nicer to me instead of treating me like a second-class citizen. I know for a fact that other car companies that are not considered a luxury car manufacturer warranty their stitching and leather, so it leaves one to wonder. I started to take this higher to BMW USA, but I knew I was fighting a losing battle. I suppose it is what it is but Im still very unhappy!

My car is a 2010 BMW 750. I had so far 3 engine faults in the space of less than 2 years. I take the car to the dealer. He fixes it under warranty. But every time, he doesnt provide me with replacement car immediately. Instead, I have to wait for up to a week sometimes provided, I dont have a second car. The second issue, which is more important; why are there repeated engine faults in my car when it’s still new? Is it a manufacture fault? This is serious! Id like you to look into this matter and consider replacing this car with a brand new one. This is your reputation on the line here! I bought an expensive car so that I can relax, not so that I spend a great portion of my time at the service department. This is simply unacceptable.

I bought 2003 BMW X5 with 82,200 miles from a dealer in the U.S. in September 2011. That was my first time of owning a BMW. Actually, I was excited for buying such a prestigious car. Just after one month of owning the car, I have spent close to $2,000 in repairs related to the front suspension. A service advisor at the dealer, where I sent my car, told me that the engine had to be repaired because it was leaking and that would cost about $3,000. The steering wheel has to be repaired as well. I experienced jerking when the car was changing from the third gear just recently, and I took it to the same BMW dealer. They say that the transmission is bad and it has to be replaced. That will cost between $6,500 and $7,000. I cant just comprehend what is going on. I thought BMW was a durable and prestigious car but I am losing hope and confidence in the car. What can I do now? I am getting frustrated. Please help.

I have a 2013 BMW 328i with just under 40,000 miles. The fuel pump went out last Friday 6/15/2018. No excuse for a fuel pump going out at this point. It is still under the 50,000 mile warranty criteria, but over the time limit. I received no satisfaction from the dealer or BMW customer service for replacing the pump at no cost or reduced cost to me. Apparently BMW values dollars over customer service and reliability. Highly recommend against anyone purchasing a BMW.

Friends and family I wanted to share my recent experience with BMW to forewarn any of you who might be considering purchasing a vehicle with them. Although this post is long, I please urge you to read through and leave comments and share to strengthen my case against BMW. I own 2010 535I GT. Summary of my experience: I had initially gone to BMW to repair a faulty water pump, where they should have also discovered the other issues they later diagnosed during their 27-point inspection. These issues were overlooked and I had to bring my car back to get re-diagnosed, where they estimated $5,700 in repairs. After the repairs were done, a new problem arose, and funny enough, the new problem is the result of them fixing the initial issue, which they still have the nerve to charge me to fix. Read the full story below:I first noticed an issue with my car 2 months ago when my engine started overheating on the freeway. As a result I towed my car to McKenna BMW in Norwalk, CA where I paid close to $800 to repair a faulty water pump. Close to two weeks later I found another issue. This time the problem was the headliner on the sunroof. I brought my car to BMW of Ontario where a full inspection was done. The diagnosis: replace the headliner and repair leaks in valve cover gasket and oil filter housing. Total cost estimate for repairs: $5,700. After making a fuss, they agreed to a 25% discount and since I had guests coming in from out of country, I okayed the repairs.After that I started checking reviews online. I noticed that quite a few people had complaints about headliner malfunction. One was at 14,000 miles. Had I been using my sunroof, I would have probably discovered this problem sooner and would have been a part of warranty. I do think it is a faulty part and manufacturing defect. After I picked up my car, I got on the freeway and heard noise from the roof again. Stopped by home real quick to pick something up. As soon as I turned off the engine, there was a big squeaking noise coming from the engine. Took the car back and had a test drive with the service manager on duty, and he concurred with the two noise issues and promised to fix them. A week later the service advisor contacted me saying the noise from the roof was fixed. However the squeaking noise was a result of repairing the gaskets. Explanation was that when there was a leak in gasket, the air had an escape route.After replacing the gaskets, the air had nowhere to escape, thus making the noise. To eliminate the noise I would have to pay to replace the valve cover. Beware: If you are buying a brand new BMW, there would be a squeaky noise from the engine because the gaskets would be new and the air would have nowhere to escape (lol). I contacted BMW corporate to explain my situation and to be refunded for my repairs, waste of time and inconvenience. They dismissed my claim and said there was nothing they could do since I no longer had warranty. I definitely feel profiled as a woman, and I feel like the BMW dealership preyed on my lack of mechanical knowledge to squeeze me for every cent. This was a truly exhausting and upsetting customer service experience. I expect much more from a luxury car company.

As a result, my name was signed by a Roxbury BMW dealership employee prior to submission. When I discovered the mistake and complained to the general manager, he told me the person no longer works there. This is considered fraud and unacceptable; I want justice. I am a three-time BMW 5 series owner with the same dealer. Please help me with the next step. Thank you.

My BMW X5 diesel 2017 has 16000 miles and has died 2 times in the middle of the road. Abruptly stopped, almost hit twice in the side and rear end. I had a BMW 535 diesel and the same experience at 36,000+ miles. All 3 times, major fuel pump failures with no advanced warning. Stranded two times, 4 hour tow wait time! Uhg! Glad I had AAA towing as a backup!

I recently waited 3:15 minutes in my car for the towing company that BMW contracted to get to me. Im in the Chicago metro area. There are literally hundreds of towing companies and absolutely NO reason for this to happen. I hit a pothole and blew out my right front tire. I called BMW RA and received the confirmation email and ETA at 4:14 pm. The ETA for the tow truck was originally set for 5:53 pm, a full 90 minutes from the time I placed the call. That time came and went and no tow truck. I called back and BMW RA said, We contacted them, they are running a little behind and will be there in 30 min. That was a bold-faced lie, because I then received another text from R.A. stating that the NEW ETA was 6:40 pm, which was a full HOUR longer. 6:40 pm came and went and I called AGAIN. I was told at that point, We contacted the company and the driver is 15 minutes away. That was a bold-faced lie because shortly after that call I received another text changing the ETA to 7:12 pm. I called back and started screaming and they said they contacted a 2nd towing company just in case the original company didnt show. At 7:30 pm a different company showed up and that driver showed me his phone to prove to me that he had just been dispatched 15 min. earlier. The original company NEVER SHOWED. This is proof that the BMW RA people were lying right to my face and is also BEYOND PATHETIC that I had to wait in my car for 3:15 min. no bathroom, no food, running out of gas in the Winter in Chicago. This is the 2nd bad experience Ive had with BMW Roadside Assist. and I have to tell you I will think twice about purchasing another BMW. I didnt have these issues with Mercedes.

Awesome car to drive. I am on my 4th BMW. But this will be my last. My current car is a 335i. I need a footwear module. I cannot drive the car because of this part needs replaced. I contacted BMW because my car is just out of the warranty. Now mind you BMW extended this warranty because this part was defective. So knowing that asking for any help to cover the cost seemed reasonable. My car has 60k. Its a 2010. The warranty is 10 years 156k. I was told BMW wont help not one penny. Because of the age. Now owning 4 of these cars. I cant even begin to tell you the amount of money I have spent on repairs over the years. So now knowing I have to eat this cost. I am told 30-60 day to even get the part. So thanks BMW. I wont have a car to drive till I can get this handled. So once this puppy is fixed. I WILL BE TRADING IT IN! This is the last BMW I will own.

Purchased a 2006 750li with 36k miles. Had it 8 months so far, in what I thought was good condition only to find out that its riddled with problems and manufacturer defects. First, key fob went dead, required car to be towed to the dealer losing a week of use and $1500. Two months later, the water pump went out and was informed that the vacuum pump was leaking oil. The control arm bushings were bad and the power brake was leaking as well. $9500 later everything was supposed to be fixed, a week into the repair the restraint system developed a fault. Reading online, it seems not only that BMW is aware of the problem but recalled the power brake issue and the restraint system issue, however, when calling BMW of Dallas, I was informed they could not cover the repairs. When I mentioned previous repairs they said these are normal wear items. Since when do all the control arm bushings, vacuum pump and water pump go out at 40k miles. I paid a lot of money for this car and expect BMW to honor their vehicles problems instead of pointing fingers and trying to put blame elsewhere. I am being quoted $2200 for a new seat belt module bringing my grand total repair bill to over $15000.00 for a car thats worth $30k. I understand normal wear and maintenance but the repairs in question should not be considered wear and tear at this stage or mileage in the vehicles run.

I purchased a brand new special order 2011 BMW 128i. I love the car and treat it like a baby. It has only 13,000 mile but required new rear tires. Very expensive items and with traction control and safe driving why did it need new tires. I hate the run-flat tires. They are hard as rocks and negatively affect the driving dynamics of the vehicle. The vehicle has no spare or temporary spare. To balance the vehicle, the battery has been placed in the trunk. It would have been wiser to utilize regular tires and provide a temporary spare in the trunk. My battery is now starting to fail. Of course that happened two months after the 4 yr maintenance expired. I just discovered that a new battery costs over $600 because the vehicles computer has to be reprogrammed for the specific battery. Only BMW and a few authorized service centers can perform a battery replacement. So, a $200 battery costs an extra $400 for installation. That is just plain crazy. Hate the tires now, hate the cost of normal maintenance.

Very confusing when they change network, they dont want to fix it. All BMW dealership tell you different stories. Customer relation is a joke, rude and obnoxious. This is my fourth Bimmer and customer service level is going down. I think BMW been losing money due to airbag recall, now network has change and dont want to correct this issue, very disappointed.

I purchased a BMW 5 series, new, on July 10, 2010. The car is 1 1/2 years old. It has been in the service center of Vista BMW, which is where I purchased it from, more than I have driven it. First of all, when I purchased the vehicle I was not informed I had run-flat tires on the car, nor was I offered a replacement warranty option. Naturally I did not think I had run flat tires on the vehicle since there is a full size spare tire in the trunk, which cars with run flat tires on it typically do not have.Then of course I have had multiple problems with the tires and the computer that registers the pressure in the tires. I brought my car to Vista BMW service several times and they kept resetting the computer system so the tire pressure did not register low pressure, never telling me I had problems with my tires. After the pressure light came on for the 10th time, I brought the car to an independent tire dealership, they put the car on a lift and showed me the tires. The front tire had a nail in it and that was why it was losing tire pressure and both rear tires had the steel belts sticking out of them and thats why the tire pressure indicator kept coming on. Yet I had brought the car to Vista BMW on many different occasions and never once did they inform me of the problems with the tires.Leaving me in a dangerous situation everyday, driving this vehicle. I ended up replacing the tires with regular tires after having the car for 1 year at my own expense. The other major problem I have had since I purchased the car, is the constant internal squeaking of the car, which sounds like all the doors are loose from the inside. The squeaking is so loud you can hear it over the radio. Again, I have brought my car into Vista BMW service and they claim the seal on the doors needed teflon tape to stop the squeaking. They proceeded with the repair and the noise was gone for a couple of months. The noise returned and I returned to Vista BMW service. I was then told 2 different solutions by 2 different service advisers.One adviser said the seals of the doors needed to be replaced, the other said no, that they were going to tape it again because that was what the manufacturer suggested, which is what they did, placed tape again. The noise was gone only to return a couple of months later. I believe I went back again another time for the same problem. I have to review my service tickets. I just brought the car in again to Vista BMW service on January 26, 2012 because the doors were squeaking again and I was having other problems which have still not been fixed ; (replaced windshield wipers, which dont clean the windshield and are extremely noisy, asked to have wiper fluid put in at service appointment, they put in plain water, interior vanity light out, still not replaced, and on curves a yellow light on my dash board which is a circle with a triangle in the middle flashes, I have brought the car in for this several times and it still has not been fixed).I spoke directly to the service manager at Vista BMW, Don ** and he reviewed my complaints, which he assured me would be taken care of. I have not heard from anyone since the car was dropped off on the 26th. Today is January 28, I called Vista BMW service today and asked for the service manager and was told he would call me back. A valet from Vista BMW called me back and started reading off my ticket of what was addressed, yet had no knowledge of me or what has been happening with my car. The service manager assured me on when I dropped the car off that the door seals would be replaced, not taped again. I asked the valet again to please have the service manager call me back about my car.Mr. Don called me back today and told me they taped up the doors again. I began telling Mr. Don what he had told me, that the door seals would be replaced as well explaining all the unresolved problems I have had with the car. He expressed that he did me a favor by getting involved in this particular situation and that he test drove my car and the squeaking noise was gone. I expressed to him again that he assured me that the seals would be replaced and not taped. His response was, “Fine, we will replace the seals but I can not promise the squeaking noise will not happen again on the interior of the car.”I expressed to him the car is 1 1/2 years old and still under warranty and this should not be the case. Mr. Dons response was, “Well, thats the way it is and there is nothing you can do about it. We will not replace your car and you are in no position to declare Lemon Law on your car since you have 30,000 miles on the car.” I told him I never mentioned Lemon Law and wanted my car fixed once and for all. When I asked him about the other problems I brought my car in about, his response was, “I did not read your service ticket so I dont know.”I am beyond frustrated, I have never had a new car in service as much as my BMW, I have also never had such poor service from a car dealership. This is my first BMW and will be my last. I had several Honda cars, new, and never had a problem with these cars or the service and I spent half the price on the car. Is it too much to ask to have your car fixed properly? Or that a new vehicle not have a multitude of problems?

I have truly enjoyed the 2014 BMW convertible. It is just fun to drive. I often get told how nice it is. The take off is fast and the controls on the wheel make it less distracting to answer phone or navigate the radio. The overall look is very attractive. I am very short and the seats fit me perfectly. They allow a large range of positions so it also helps my pain from a cancer removal. By the way, the truck release on the key remote drives me nuts. Its like it has a combination of buttons to hit. The car also has a very small trunk so I am not able to purchase larger items.

Great cars, drives impeccably, corners like it’s on rails, fast. All wheel drive, aluminum front end so it’s light and agile, smooth 6 cylinder engine. Comfort seats are awesome and plush along with comfort access for convenience.

I bought this in April 2008 with 18,000 on it, as a 40 mile each way commuter, and with the Corbin seat and BMW bags already on it. I love it right from the start. It has massive torque, gobs of acceleration and is fast enough for me (I haven't had it flat out, but I've had an indicated 120 mph out of it without trying hard). I found it a little too buzzy for comfort around 4500 rpm. The Manic Salamander bar end weights (18.5 ounces instead of the stock 9.5 ounces) completely cured that. I found it very windy over 70 mph; Parabellum windshield, adjusted as high as it can go cured that. My other add-ons were for personal preference, not necessity. The bike is as reliable as a stone, comfortable all day, a joy to drive and magic through the twisties. At first I felt like I wasn't getting much feedback from the front suspension, then I realized it just was not having any problems, so there was nothing for it to tell me. It just goes around bends on any surface at any speed I've asked of it without fuss.

I purchased a used 328i from BMW of Columbia in Columbia SC. The first year I took it back for so many reasons. It was unbelievable. Yet it was suppose to be certified pre-owned. I have fibromyalgia and it was very frustrating for me. I lost all confidence in the car. I have depression, anxiety, and the car when bought only had 24,000 miles. The problems I had was not call for with a BMW.

2006 BMW 5501 - I purchased my car new from Santa Barbara, CA dealer in December 2006. I paid over $60,000. By the end of 2010, I noticed the paint on hood was fading and a white cloud began to appear. I took it to the dealer, who did not have any suggestions and thought it might be from car washes. But there was nothing they could do, it was not covered by the warranty. It got worse and spread to the roof of the car (but the sides and back look like brand new). I had another shop look at it. He said waxing would do me no good, that the car would have to be repainted and that the car was likely damaged when it was brought in on the boat. They probably repaired it and in doing so, had to repaint or touch up the paint, altering the original paint job and the clear coat finish. I have brought the paint condition to the dealer both in person and in writing, but I get the same answer - not warranted.In addition, the rubber around both my front and rear windshields has totally disintegrated. There is nothing left. I brought this to the attention of the dealer. I was told my car was out of warranty. Other BMW owners have told me they have experienced the same. This seems to be a common problem. You would think BMW could afford to use a higher quality rubber on their vehicles. I have had several issues with this car. A bad exhaust smoking problem, while my car was under warranty, which took months of complaint writing to the dealer as well as BMW North America to finally have them diagnose the problem and make the repair. I love driving the car and the BMW look, but I am so disappointed with the quality and the service of BMW. For the amount of money they charge and the advertisements regarding ultimate driving machine, you would think they would do better in the customer relationship department and stand behind their product.

At the end of the 4th year, my front windshield rubber sealer started cracking and falling off - small cracks on the back window as well. I talked to my dealer and I was told, It is normal. Ive never had such normal experience with other vehicles - Ford, Nissan, Lexus and Benz. It is not covered under warranty. I was told it is not even a service provided at the dealership. Id be better off if I just call an auto glass shop. I strongly advise BMW to use better material for the sealer.

My transmission needed a $3000 part which had been replaced less than 2 years earlier near San Diego, CA. BMWs warranty for parts purchased from their dealerships has a 2-year part and labor warranty. The part was replaced at Ontario BMW (now Penske) of Southern California under warranty free as confirmed by the customer service manager named Gary at Ontario BMW. And after the repair in a very unexpected manner, the BMW reps at BMW of North America rejected the repair because the repair was not done at the San Diego BMW dealer where the original repair was performed. The possible caveat that the transmission parts be replaced at the original part of service was never mentioned to me by any of BMWs official agents and representatives. The car is now fixed. And because it was not done in the original dealership in San Diego, they literally want to dismantle my BMWs transmission (basically redamage it) and make me pay for towing to San Diego to redo the repair. Not only does this make no financial $$ sense for me or even for BMWs own dealership, but its a poor and senseless, useless decision that violates BMWs own warranty policies. Please intervene and quickly shut this case in our favor since my request is beneficial for all sides involved. The warranty was honored as stated by BMWs agents and since no one at BMW knew of this hidden caveat, it makes no sense since my BMW broke down in Ontario, California. Thanks!

I bought their product and have had a very big problem with the jack lift that they provided me with to change the tires on the car. This jack is very insufficient, the reason being that when I jacked up the car to change a tire on it, the jack collapsed and let the car fall without the tire on the axle. This has happened twice already one time the jack collapsed and the car smashed my wrist and severely hurt it. Furthermore, since the jack collapsed, it wedged beneath the car and scratched up the bottom of the vehicle. I feel that this is very unacceptable since BMW is supposed to be a quality car. I hope the company gives this complaint notice and strives to improve the quality of the jack that is provided with the car. I can no longer use the jack they have provided me with because I do not want to risk further damage to both myself and my vehicle. I hope you consider sending me a new one. Thank you very much for your time.

I have 2014 X3 since 2018 and the problems start 2020 after expired of extended guarantee period of course. Same problem 3 times. Same service station which is Oregon Bmw in Halifax Canada but they didnt completely solve my problem but l pay every attempt, called to head office of bmw Canada. They also say that, You should pay every step of maintenance even we couldnt find anything. So my car almost new now because they changed many parts and still same problem. I dont want to use this car anymore.

My car broke down 4 days back and I have had 6+ calls until today to schedule a towing service. Even after multiple attempts, the towing guys have still not come. The BMW roadside assistance is not doing their job.

My car was at Spring Valley BMW for a week being serviced. I went to pick up my car, paid, got in and drove home for my brother to scream at me “KIMBERLY what the ** happen to your car!” I’m like, What! He said, “You don’t ** see that! I looked and my mouth dropped right away. I went back to BMW. My back bumper was smashed and my light was broken. I was gone not even 10 minutes. The manager at BMW was very rude and nasty telling me this did not happen there. And I was responsible to cover the damage. Someone at BMW while in their possession crashed my car. Backed it in and knew I would get in and drive off. I took my car in for internal problems nothing having to do with the body. I did know I had to do a 360. My main concern was that my car was running properly. Not that my car would be smashed. How does that happen? Then for the manager to be so rude and mean to me blaming me like I did that damage. As he walks in he says to me “looks like someone is going to need a new bumper! That is no way to treat nor talk to a customer who just spent money and then having her car damaged from someone at BMW. Unacceptable. No one should have to go through this. Horrible.

I have a BMW 645 ci coupe. I am forced to change gear oil pan every year. Because it is made of plastic materials and gets deformed by heat, this is material design failure. Check your car and let’s ask BMW to change it to metal.

Got a flat on tires designed to go 50 miles, but only got 5 miles before it was on the rim. Didnt know I didnt have a spare... never told me when leasing my 2014 X5. The nice lady on the roadside assistance call, said that she would send a tow truck to tow my car 60 miles (I would have to pay and be reimbursed by BMW) to the nearest dealer, but that unfortunately, since it was Sunday night and I was 150 miles from home, in the rain, that I would have to find a place to stay. Again at my expense, and find a way to get to that dealer, 60 miles away and get my car back on Monday sometime.... I didnt, called friends who came and fixed the flat. Then on Monday BMW said sorry for your inconvenience, expense and disappointment.... but thats the way it is, and the expense of the tire, rim, and service was mine... since I didnt have insurance. THIS IS MY 4th BMW (all had spares). THIS IS MY LAST BMW.

I purchased a 2006 BMW 750li from the dealership on 10/14/2011. After purchasing the vehicle, I realized that the front end right side headlight was not aligned properly. I immediately called back to the dealer salesman Rich ** and informed him of my findings. He said that the dealership was closing, and to take pictures and send to him what I had noticed. I sent him pictures and informed him that I would contact the dealership in the morning which was10/15/2011. I called the dealership in the morning as I said, I would and spoke to Rich **. He proceeded to send me pictures of another vehicle with the same situation. He instructed me to take the vehicle to my local BMW dealership and have it inspected. On Monday 10/17/2011, I took the vehicle to Dryer Reinbold BMW in Indianapolis, Indiana for an inspection. After getting the vehicle back and talking with the Service Manager, I was told that I should take the vehicle to BMW Collision Center for further evaluation. I called and made an appointment for Friday10/28/2011. I had taken the vehicle in for an inspection, and was told by the Technician that the vehicle had previously been involved in an accident of some sort,which was causing the misalignment. I immediately contacted the Laurel BMW dealership to speak with the Used Car Service Manager Guy **, but he was not available. I proceeded to leave a message on his voicemail regarding the situation. I continued to try and reach someone, who could help me with this matter. I was instructed to call the General Manager Patrick ** and leave him a message.I proceeded to fax over the estimates that were given to me by the BMW Collision Center. On Saturday 10/29/2011, I called Guy ** to see what could be done, but was not able to communicate with him because of his attitude so I called Patrick **. I ultimately could not reach him so I left several messages on his voicemail. I finally decided to email Patrick some pictures of the vehicle from 10/14/2011. Patrick responded to my email, and we conversed via email regarding the matter. Patrick finally emailed asking me to give him til Monday because he was too busy to further address this matter regarding the vehicle.

I own a 2008 335i with 50k miles. I was alerted via the mail that there was an airbag recall. When I called the 800 number and gave them my VIN I was then told it had 3 recalls. I called the closest BMW dealer to schedule repair. I was told they could not give me a loaner car even though I am an hour away and the three recalls would take all day. Upon arriving at the dealer with my wife following me in another vehicle I observed customer after customer receiving loaner vehicles for only routine service. The recalls werent my fault, BMW offered no help at their 800 number.This will be the last BMW I ever own. I own or have owned Mercedes, Porsche, Ford and GM. In this day and age vehicles have issues I understand that but BMW should have stepped to the plate and at least offered a loaner for a 7 hour repair. They did not...This review may not mean much or my one wallet may not mean much to them but they will not receive any more of my hard earned money....

How many of you guys have had to replace your door handles on your BMW X5 from the year 2005 to 2008? How many of you had to replace your windows and how many times have you had to do it? Theres a defect - very very bad defective thing in their door handles to the point where they will break and you cannot get in or out of your vehicle. Also with the windows they will fall all the way into your car like theyre not like its not heavy enough to hold it. Okay its a shame that all of us have had to go through this and we repair it and we dont ever do anything about it. If I would have known that I wouldnt have purchased it. I cant get in my car from the outside at all without going through a window after breaking my car every time I want to drive it. Its a BMW X5 2005. Thats a shame. Should no luxury vehicle have a handle broke on a car. Ive never met or seen a car that had a broken door handle or is that the windows just fall down into it like the wires are not heavy enough. But BMW does not want to admit that its a defect. I dont know why theres no class action lawsuit but I will warn you do not buy yourself a BMW X5. The handles will break and you will repair them all of them. You will not be able to get into your car okay. Dont even do it. Its not even worth it their alternators. The car goes through alternators like its going out of style. Every time you turn around youll be buying a new alternator because the oil sticks into the alternator. These BMWs are highly defective mostly all of them. I dont know nobody who hasnt repaired a door handle. Do not buy one of these.

I purchased a BMW 550i new from the dealer ($75K). I was sold a maintenance warranty on the understanding that it covered the cost of replacing the brakes at 80K miles. When it reached the 80K I was told that the brakes still had too much life on them to replace and since the 5-year warranty was expiring, they would not replace the brakes. Theres some small print that was not clear that allows them to do this. DONT BUY THE EXTENDED SERVICE WARRANTY if you decide to purchase a BMW. Its a total rip off. Unless you drive very aggressively, you will basically overpay for for oil changes and windshield wipers. Read on about whether you should buy a BMW.While I liked the car, it has had an endless set of repairs. This was fine while it was under warranty but a money drain once it was off warranty. DO NOT BUY A BMW. Better off choosing another German engineered car or something Japanese. Will never buy another BMW and will share my story with anyone who will listen.

BMWs are the most reliable cars. They always look new as they keep, for the most part, their beautiful design. My car has 56,000 mi on it and is a pleasure to own. It is made well and is basically trouble-free. My older car has features that new cars have only gotten years later.

BMW lease assumptions program/department is a huge scam. Keep your money. They have a really good side hustle going on, here we go. So I decided to do a lease assumption. The payment on the M4 is $1015 per month. I make over $90,000 per year so I can definitely afford the car, my credit score is 759 but I don’t have any of the 4 car I had prior showing on my credit report because that was 10 years ago. They were all deleted. Now I was under the impression if you have good accounts that are paid in full zero balance whether open or close they stay on your report it. I was wrong.So with that being said I applied for the car on my own. I make $90,000, 759 Score, outstanding debt. Less than $2000. This should be no problem. I paid the $543 transfer and app fee to be declined with no logical explanation. Took them less than a minute to make that rash decision but kept $143 of the $543 so I went and got a co-signer not a person a corporation that co-signs for people. That’s the business they are in. Now BMW is telling them it’s too expensive of a car. I should get something cheaper which is beyond ridiculous. I make enough to pay for this car and the backing of a corporate and that’s still not enough, but now they kept another $143 so they have a really nice scam going on. Spend your money where it’s appreciated.

I dont know where you went to have your oil changed, but I do know most of the drive thru oil change places have poor, untrained employees who know nothing about cars, changing your oil. Its very possible one of these employees introduced oil to your cooling system via the overflow tank which could have long term effects on your engine, water pump, etc. I believe if you are a BMW owner or German car owner in general, you need to have some basic automotive understanding which would include NOT taking your car to any random oil change place. Learn how to do it yourself using the correct oil, filter and tools, and it can be so rewarding. Or take it to someone who cares about your car as much as you do...

My wife and I have 2 vehicles. A 2008 Mitsubishi Outlander with 130k miles and a 2007 Ford Edge with 128k miles. We decided to buy a certified pre-owned 2010 BMW X5 with 64k miles on it in March of 2016. Over the last 9 months, we have only put 6k miles on this vehicle and it has been serviced numerous times. We bought an Elite Plus, 2 year warranty. When we do drive this car, we baby it. This past week, we backed it out of the garage and instantly heard the engine fan going at max speed. About a mile later, warning messages came on to drive the car moderately and then to pull over and turn it off. Said the engine temperature was too high. We had it towed into BMW and after reading BMW forums, the exact same problem had happened to many X5 owners. The fix was nearly all the same: Failed electric water pump requiring replacement along with thermostat.Most people had their vehicles fixed for $1400 or less. Local BMW dealer said we not only need to replace the water pump and thermostat, but also coolant hoses, need a coolant flush and the reservoir replaced. $3500 in cost. My warranty is only good for $800 contribution to this problem. I was amazed at the vast number of BMW owners reporting on this problem at 60-70k miles for the exact same issue. One would think there would be a recall on this, but no. I bought a BMW for the Ultimate Driving Machine experience and had heard of its reputation as a reliable vehicle. 2016 has been a disaster for this vehicle and I am not only disenchanted with the need to replace the water pump and thermostat, but I also feel like the BMW dealer is trying to bilk me by replacing coolant hoses and the reservoir when I dont even have a leak problem.

BMW Nightmare! 7 months ago my 2008 X5 died while I was driving the vehicle. Fortunately, there were very few cars on the road at the time. I jumped the car and took it straight to United BMW in Duluth, Georgia. They informed me that everything checkout fine and I simply needed a new battery. Fast forward 7 months and the vehicle died again while I was driving at a speed of 45 mph. I nearly got rear-ended. My family and I made it home after getting the car jumped, only to have it die in my driveway. Oh wait! It gets better. The vehicle was towed to United BMW in Duluth this morning. I explained the history to the representative named Scott **. Scotts response to me is as follows: 1. You must drive the vehicle at least 20 miles a day. 2. You must lock the vehicle when youre not driving so the system completely shuts down. 3. We recommend you purchase supplemental power for the vehicle to ensure the batter is adequately charged.4. If your fuel is low you may also experience problems.My response to Mr. Scott **: No one in their right mind would purchase a BMW based on what you described! His response, My job is to give you the information. I apologize if your sales representative failed to do so. Needless to say, Im afraid to let my wife or kids operate this vehicle. BMW, IF THIS ISSUE DOES NOT GET FIXED ONCE AND FOR ALL, AND WE END UP IN AN ACCIDENT, YOU WILL PAY DEARLY!

Do not buy any BMW products at all. It is not a suggestion but it is a warning as you will regret if anything will go wrong. They are only profit oriented company and do not show any sympathy or care about their customers or general public. My brand new X7 was on fire last month without any indication on the dashboard. Me and my entire family (including 2 kids and 2 senior citizens) were in the car when the car started throwing smokes without any indication. I acted on time and stopped the car and we all left the car. While taking out my 4 years daughter from the car seat the car literally went on fire from the engine. It was freezing cold day with a single degree temperature and snowing and we all were standing outside until the fire dept arrived. We we all lucky that we survived without any physical injury but mental trauma was never less after that incident.I called BMW NA and filed a complaint to start an investigation as I also saw an article sent over by my friend from CNN where BMW is being sued in South Korea for the same engine fire issue. They acted so negligently that on the scheduled inspection day the public relation officer called me and told me that they didnt get an access of a car from insurance company as it was not communicated with them...Seriously? This shows how lightly they took the entire incident. In the end they wanted to offer me 2 month of lease payment and wanted me to buy or lease new BMW and sign a contingency not to disclose this information to NHSTA or any other places including social media. I declined their charity and chose to go out in public to educate them not to go for BMW brand. It is a known issue of BMW that their cars go on fire lot more frequently than any other manufacturers.DO NOT BUY BMW...THEY ARE VERY PATHETIC IN CUSTOMER SERVICE AS WELL AS PUBLIC SAFETY. SPREAD THESE WORDS OUT TO AS MANY PEOPLE AS POSSIBLE AS I CANT SUE THEM AS NY STATE LAW DOES NOT HOLD THEM RESPONSIBLE BECAUSE NO PERSON WAS INJURED PHYSICALLY. IF YOU NEED ANY OTHER INFORMATION ABOUT HOW BMW IS BEING SUED THEN GOOGLE HOW THEYRE BEING SUED IN SOUTH KOREA AND IT WILL SHOW UP...

I leased a 2014 528i about a year ago. The dealer (Vista BMW) claimed my deal was below wholesale... 50k for a sticker price of 56k. The car is adequate, nothing special, and the run flat tires are a joke... even Hyundai gives you a spare if you want. They run hard and if a flat BMW wants you to REPLACE it at your expense (about $350. Or more.) I took the car to CARMAX two months after I got it. It had 1600 miles and was perfect. CARMAX offered me $35k for the car (21k under sticker). I learned by talking to other dealers that BMW is so overpriced that you will never get out of it unless you take a huge hit. DO NOT BUY THIS OVERRATED AND OVERPRICED CAR. It will take me a couple years to get over this. I am a prisoner in this thing.

After driven 2011 BMW 328i, having issues with faulty transmission. Vehicle has only 112,000 miles. Engine light on and the message says transmission malfunction. Also ABS system not working. OBD scanner will not clear the issue.

The BMW is Coupe 330Ci for me has been a terrific car. Maintenance costs are a bit high but overall my car has been a trooper. Its a comfortable ride and especially in winter the seat warmers are a big plus for me. Its a very stylish well built car.

My 2008 BMW wouldnt start and the dealership said it was a fuel/air intake problem that would need $800 to fix. It was a reasonable estimate until they fixed it. Their story is that when they went to reactivate the computer after fixing the original problem, the radio crashed--not their fault, they said. It was for an additional $1,800. Are you kidding me?

When we spoke on December 9, 2011, about the poor experiences at the service department, I was hopeful that it would not repeat itself in the near future. Unfortunately, despite my best efforts, I must report to you of the poor service yet again experienced. Whether or not you or anyone else cares, I leave that up to your business decisions; however, from the consumers stand point, if asked about my experiences at Silver Spring BMW, I would have to inform then that purchasing the vehicle was great; however, the service department is the worse that I have seen in more than 34 years of driving. As anyone knows, any vehicle needs servicing over the life time, but think twice about purchasing a vehicle from Silver Spring BMW because the service department is just poor. People are polite and they have a smile on their faces but what is promised to the customer is not given to the customer.I will be happy to meet with you to inform you of my experience, but yet again, an appointment was set on December 9, 2011, for this day (December 20, 2011) at 7:30 am. And, despite several email reminders that my appointment was scheduled at 7:30am, and an assurance from Juan L/N/U that I could be taken at 7:30 am, and being the second vehicle waiting at the front doors to open, I had to wait because my advisor had another previously scheduled customer. I decided to leave in complete disgust with the overall operation and process. Whether or not you have a Good Ole Boy system in place, who knows. And of course, a business is welcomed to have a Good Ole Boy system in place; if that is your business model, thats your choice and customers should know.Nevertheless, when you believe that Silver Spring BMW is able to schedule an appointment at an appropriate time to have my windshield repairs, please advice. Of course, I am left to the mercy of Silver Spring BMW. Thanking you in advance for your time and attention to this matter. Have a Happy Holiday Season.

I have a very big disappointment with the way your services are rendered with regards to availability of Parts. Anyone who purchases BMW expects no harassment and quick service from your company’s end. However this is my second instance that my car is hold in your service center for at least 25 days due to non-availability of part that is as common as a headlight.Last time car in service center was due to a manufacturing fault. Still had to wait for a period of not less than a month. Even this time if I have to wait for similar timeline for headlight replacement I don’t see any customer satisfaction or value for the amount spent. Point been please fix my car in a weeks’ time. If done so I will be very much obliged.Car was purchased from dealer- INFINITY CARS PVT LTD. When it was taken we were never warned about these shortfalls in your service center otherwise I would have never purchased your car and especially a new model. Also I will like to share my experience which is quite an unsatisfied one to not purchase any new model launched by BMW for at least 2 years till service centers start stocking at least the most popular parts.

I have a 2003 BMW X5 purchased new from BMW Mississauga. As I live in Ontario, we do have some cold days. On several occasions during December and January, the two front doors were frozen and I could only enter the car through the passenger door on the drivers side. After driving the X5 into a warm garage, I was able to open the two front doors after some 45 minutes. I took the vehicle to BMW Mississauga to have the two door locks repaired and I was presented with a bill for $1,010.00. To be charged anything for a BMW defect is in itself somewhat unfair, however, to be charged over $1,000 is almost criminal.

BMW K1200r motorcycle - I bought the bike new in 2006; it now has 5000 miles on it and the transmission is shot. After being told by the dealer it will cost $6,000 to repair and BMW has a known issue with this transmission to the extent that they totally redesigned a new transmission that my existing clutch and associated parts will not be compatible with, they will not do anything towards customer goodwill even though they have known of this problem and never sent a notice while it was in warranty to get it checked out. I guess its true that BMW is an acronym for Bring My Wallet. This will be the last BMW anything I ever own. Such poor customer service!

My first and last BMW ever! In summary: 1. A history of engine light-on events. 2. Uncommanded engine runaway at 70-80 mph. 3. Was over 2.5 months in the BMW Service Department, discovered cylinder heads that were full of gunk and carbon build up but no root-cause ever provided to Customer about vehicles engine safety issues. They did not have a clue. 4. No Customer restoration process, as Customer had asked for in writing. 5. No extended vehicle warranty offered, no equal trade into a (safer) other vehicle with similar mileage, just a Sales Person trying to take the Customer for a ride by offering inflated pricing for a replacement vehicle.The story - I bought an all new 2010 335d at Joe Self BMW in Wichita KS and experienced a history of engine light-on events. On Jan 13, 2013, I was driving vehicle at cruise control at speed setting 83 mph on turnpike at 11 PM. Suddenly engine light came on, followed by a significant reduction in engine power output. Engine was unable to handle power requirement to keep cruise control speed at 83 and vehicles speed dropped to low 70s mph. ECU did not disengage cruise control while engine power was reduced. Suddenly vehicle accelerated uncommanded back to the set cruise control speed of 83 mph. Very dangerous and scary situation. My (1) disappointment about the cars engine reliability and (2) worries about post-warranty life (only 40,000 miles!) now transitioned into serious concern about the cars safety. As a result of this scary experience and obvious engine defect, I brought in my car to Joe Self service on Jan 16th, 2013. I also provided a letter on that day with the request to receive a formal response as how (1) BMW plans to restore my confidence in the safety & reliability of this vehicle and (2) have a discussion about the options going forward. I never received any formal response from neither local dealer, regional service manager nor BMWUSA.After two months of Joe Selfs service fishing - apparently they were unable to diagnose a root cause and replaced one part after another - and me feeling less and less comfortable to get into a car that apparently had undetectable safety issues, I asked the service manager Chuck to assist me again with looking into other options. He never did.I then called Joe Self himself and left a message to see if he was interested to keep me in the BMW family. That call led to the same service manager Chuck calling me again, who promised that a sales person would call me. No sales person ever called me. After eight days of waiting for a sales person to call me, I used my own personal relationships get a phone number and to call Mr. ** (apparently Chucks boss), who consequently put me in touch with Robin ** (BMW Center Manager). I explained my situation and she provided me with some car options to get into a different used vehicle. At that point in time I was not picky about what vehicle. Sadly, the offers from Robin seemed nothing more than NADA average trade value for my 2010 335d vehicle and a few thousand dollars more than NADA Certified values for the replacement vehicle (in this case a 2011 335Xi). Yes, they were trying to take me for a ride. I pointed out that this offer was unacceptable in this particular situation and challenged the apples & oranges value trade provided. I stated, Since you replaced half my engine, why dont you sell my car under this special BMW program with your inflated pricing? Robins response was, Oh no ... we do not want to sell your car to any of our Customer. They may have the same problems you had. That was the moment I realized that buying a BMW at Joe Self was a big mistake.Ironically, vehicle was finally returned to Customer on March 27, after 70 days of repairs and troubleshooting. Customer was shown pictures by Service Manager of a cylinder head, one of the many parts that was replaced, that was full of gunk and carbon build up. Cylinder head was apparently mailed to Germany for further analysis. Service manager stated that this vehicle was probably not the only vehicle with this problem... He also stated that my car was the longest in service at BMW under his tenure and requested me to go gentle on a survey that I was apparently going to receive. No root cause was ever provided about vehicles engine light, significant carbon build up in cylinder head and safety issues. Bottom line, very disappointing experience ... not only from a vehicle reliability/safety point of view, but especially how a Customer restoration process - or shall I say the complete lack of - was handled by the Joe Self team... while trying to take me for a ride. They should be ashamed.

I bought a 2001 BMW 330CI from a friend in 2007. As much as I enjoyed my driving experience through the years, I have spent thousands of dollars in repairs. And every 2 years, I dreaded the smog certification process. It always failed and I would usually spend a ton of money trying to get it fixed so it would pass and I could renew my registration. This year was the last straw. I spent 3 months going back and forth to my mechanic, testing, re-testing and spending almost $600 on repairs; still not passing. Then I took it to another mechanic, where I spent over $1,000; still not passing. Then I went to a BMW dealer to have them reset the computer due to a BMW Bulletin on that particular year/model; still not passing, and another $175. In between all these visits, I took it out on various driving cycles to reset the monitors, per various YouTube recommendations. Finally, it passed in April 2015. In September 2015, I decided to sell the car, but since the sale was outside the 90-day window of smog certification, I had to have it smog checked again. Guess what? It failed. After fighting with a few of the mechanics I used before, one of them cut me a little break on the price; did some additional repairs to the tune of $411 and finally the car passed the smog check. In total, I spent almost $2,200 in repairs, just for smog certification, not to mention all the other stuff I had replaced over the years. By the way, most of the smog repairs were due to faulty sensors. I called the corporate office of BMW and they wouldnt do anything in the way of reimbursement.

If you are in the market for a BMW, please take your business elsewhere. I just got a 2017 BMW X5 3 days ago and I already regret it, the car is equipped with Apple Carplay but in order for me to access and pair my Iphone, I need to pay $300.00 for 240 months (20 years) and if I decide to buy another BMW, Ill have to pay again because you cant transfer the subscription. I call customer service to get more information just to find out the 2 customer service reps. are bosses and wont listen to you. Soon as I ask WHY they both told me that they wont give me the service for free like I was asking for it, I asked Why, WHY the fee???? beware!

I took my BMW 328i with 48,000 miles in to the BMW Birmingham service department on a Friday afternoon for a new battery. I was told by the service advisor that it needed coils, a new belt, belt tensioner, and some type of “boot” due to an oil leak. They quoted my over $2,000 for the repair. I told them I could not afford that much unexpected repair work and agreed to the battery and coils, which they said were a minimum to get the vehicle running properly at a cost of about $1,250. I also told them that my 16-year-old daughter drives the vehicle to school (around 5-10 miles a day) and that I was having it repaired because she wanted to drive it to a school dance the following day. 10 days later and less than 100 miles following the $1,250 repair, the vehicle was towed to the private garage of a retired BMW technician due to a coolant leak. After he inspected the vehicle, he told me that there was nothing wrong other than the radiator hose clamp had been removed and slid down the hose at the heater core. This could be seen easily by a BMW technician. He repaired the vehicle by reconnecting the hose/hose clamp and replacing the coolant.I called Birmingham BMW 6 times without a return call over a 10 day period and went by the dealership in-person once to speak with them about my issue and no one would talk with me. When I asked to speak with a manager and for a business card for the manager I was told that everyone was in a meeting and that they did not give out business cards. I persisted for a contact in writing for management and the wrote a name and number on a post-it note.I shared this with BMW of North America and asked for help contacting the dealership. I received a call from a service advisor the following day, who proceeded to make excuses when I shared my concerns then he transferred me to a service manager who acted in disbelief when I told him what happened to me. I shared my concern that the service department was pushy about the need for service with urgency to do it quickly before something broke and rendered the car undriveable. I question this culture within the dealership and asked the service manager how a technician could miss something as obvious as a clamp that had been disconnected and slid down the hose? I was told that the technician would not see an issue with the cooling system since he was working on the battery/coil pack/electrical system. To which I replied, then how did they find issues related to an oil leak and the belt and belt tensioner? And they had no response other than they would check into it. I have had no further response and feel that I cannot trust BMW Birmingham, Alabama to service my vehicle.

I have a 2008 328i BMW which I love. The problem I have and Im so upset about is the clicking or ticking noise. It is so embarrassing to go anywhere with a beautiful car and it tick so bad. Wherever I go people say, You need to check the oil. That sound terrible. I tell them I have the oil changed every time Im suppose to - it just ticks. Please help. I have put a lot of money in my car which I dont complain about because that comes along with having this car that I love. The guy that I take my car to said this clicking happen in the 2008 models. I think that should be something that BMW should stand behind. Please help, I dont have another $1000 or 2 to spend to fix a problem that you guys knew about. Thank you and again please help!

I bought a brand new 2013 BMW 650i Gran Coupe xDrive which cost me $104K. After driving my car 13k miles, I got an oil change from a non BMW repair center which is okay according to BMW. The shop was not able to take off the service light when it turned on at 15k miles. They told me its not a problem because I already got the oil change; I should take it to BMW to take the service light off. Within five days, my car shut down and I got it towed to BMW of Bayside. When I took it to BMW of Bayside, they automatically declined my service because I never took the car for an oil change at a BMW dealer and told me I owe $18,500 for a new engine. I spoke to the service manager and I told him I had a valid receipt for repair. He was quick to answer, It doesnt matter to me. Your cars warranty is void. I quickly reached out to BMW of NA and going back and forth, they asked to see the receipt just to waste my time for two months. Now BMW of Bayside and BMW NA does not want to give me information or a reason why they arent covering me especially after BMW of Bayside told me when they received the car, it had only 4.5 quarts in the car and only 3500 miles over the normal 15000 miles per oil change limit, which should be enough to drive it even if I didnt get an oil change. Im now in the position of not paying for my car and leaving it in the shop. I will burn my credit before I shell out $28k for a warranty item!

BMW limited warranty is a joke, BMW customer relations is a joke, BMW customer reimbursement center is a joke as well. One star is a understatement! Would not waste your time on this overpriced garbage unless you have money to burn and time to waste! Avoid BMW like the plague! Customer service is the pits! Trying to have anything repaired by them is a joke and a waste of time. How many recalls does a car need before they will buy it back? You have been warned. Stay clear.

The X1 is like a slightly elevated station wagon. I am small so I like its size. I bought this car used (could never afford a new one) and it appeared to be in good shape... 2015 - only 60K. It had been well kept. It also had all the bells and whistles (paid for by the first owner): heated seats, heated steering wheel, xLine, GPS, backup camera... Pretty loaded AND new tires. I love it. Zippy enough... Good MPG 34 hwy 24 in town. I have owned a number of BMWs and this is a true BMW. Others I have owned have worn the title, BMW with more flash and style. However, this car is fine for me.

Clear coat failure, 2007 530i - Early in 2011, I took my BMW in for service to Bert Smith BMW in Saint Petersburg, FL. While the car was there, I had them look at clear coat that was disappearing from top surfaces on my car. They informed me that it looked like production defect so they would get a BMW rep to come look. Supposedly, the rep checked it out and deemed to be environmental issue. What the heck does that mean? If you live in FL and buy a $56,000 BMW that it is normal for the paint job to last 4 years tops. My neighbors Hyundai still has a beautiful paint job (same climate). How ridiculous. BMWNA Customer Relations deals with these problems like idiot robots. Anyone have any ideas?

BMW x3 xDRIVE28i - For a SUV of this price, some of the finishing touches are mediocre and I find that after 50 years of driving a BMW product, their top quality and so called attention brought to customers, are declining. It is still the driving machine but its not anymore the cream of the cream!

Last year in July, I bought a BMW 116 with 5 doors for my wife. The purchasing office was Borusan Turkey - Borusan Istanbul Istinye Branch. However since that date, we visited at least 4 times same branch for same problem (now the problem appear again). Because we usually have problem with message, right tire low air pressure. Due to this message on car screen, my wife could not use properties on screen and could not use back camera while parking, which could cause an accident while parking. We bought a new car and trust to BMW but since we bought the car, we continue to go to service and could not get the proper answer and service solution up to now either from BMW Turkey nor from BMW Germany. From now on, we decide that this is a manufacturing defect so we need your help and assistance to solve the problem. THE LAST ANSWER from BMW Germany without solution!

Please will be highly appreciated to have your involvements since I have noticed few serious issues which I felt it is worth highlighting it to you all. Basically, it is really disappointing to see a poor support from Local agent in Sultanate of Oman for BMW. As everyone knows BMW is worldwide class, well known and reliable vehicle. However, due to poor service it leads us to question the quality/performance of the car. The reasons of saying that as below: Whenever you take your car for service or collecting you have to wait 45 min as a minimum even if you have an appointment or ready for collection! A lot of failures and repair is costly as well, so I am not sure is it because of the vehicle not reliable or the mechanics that are available is not qualified to maintain such car? I have noticed several times, we simply receive an estimate asking for replacement, never came across for a simple repair, so is that the direction just simply change and charge for spare parts which are very high with no doubt compared where else? I would kindly request you to investigate and advise accordingly, since I am currently having two BMW: 1) X5, Model 2009, Chasis# WBAFE81039L094909, Engine# 50884258. I stopped taking it for service with agent since Dec 2014 due to the above reasons; and 2) X6, Model 2009, Chasis# WBAFG810X9L280666, Engine# 20794348.

I chose BMW S3 because, although roomy enough for my family of five, it still feels more sporty than mini SUV. I love the sunroof, the leather seats, and other features that make it feel like a true luxury vehicle with great engineering. However, I dont like that maintenance and repair can be very costly. Also, the ride is a little jarring, and not as smooth as I would like. Nevertheless, I have really enjoyed driving my car. The control, and, road handling are amazing. The pick up is phenomenal, the steering is clean and tight, the ease and power of driving it make even boring tasks desirable. Its a great driving experience.

My engine seize in the parking lot, tow to a BMW shop, I am told engine need to be replace. Cost to repair just over $ 18,000.00 CA with the add on. Call BMW Canada and tell me Sorry, your warranty is over. We can not cover any cost. As we know all the recall from the USA DO NOT APPLY IN CANADA, they are only on a voluntary basis from the car manufacturer. I install the replacement engine and had to fix all the years 2010 production problem at my own cost. IE new fuel pump, injector and repair of the waste gate, no help because the recall apply only in the USA. This was my first and last BMW because of seizing injector leak hydro lock engine.

I had actually received a piece of mail that had said my car was a recall. Now as many years as we’ve owned the car never have I ever heard or had been sent a letter of my car being a recall and we’ve been the first owners the only owners and it’s been so many years. My car is a 2001 and they’re just recently telling me about the recall which could’ve killed me and my kids and very harmful very harmful recall. Actually it is. They should’ve notified people a lot sooner because anything could happen whether it’s your fault or not your fault. Then they tell you to come in and that they will take care of it for you but they make it almost impossible for you to bring your car in and at the very end they end up making you pay for something which is supposed to be completely on their end. The customer service was horrible.

It is not a trustworthy car at all. It is not a trustworthy car at all - put me in a near-death situation. I just about avoided a major accident due to a manufacturing fault with timing chain which should last for 200,000 miles (BMWs claim) and my car has only done less than 68000 miles. This was brought to the attention of BMW before the incident but they are trying to hide behind corporate write-right.It is generally accepted that, for all cars, timing chain should last for the lifetime of the engine. This is a known issue associated with the N42/N43 engine (fitted in models between 2007 to 2011 which my 3 series is from). Even though timing chains are supposed to last a lifetime, clearly this seems to be well known issue with BMW engines and they are well aware of it. We were not aware of it until it was brought to our attention by an external mechanic after taking the car to their garage due to some warning lights. Please note we had taken this to a BMW approved service centre before taking it to an external garage and this was not diagnosed property by BMW approved mechanics (Cooper BMW Cobham to be precise).I informed BMW directly about this issue and also highlighted the fact that the brakes were becoming stiff. They ignored this to a point where the brakes got extremely stiff and nonworkable, suddenly on my way to home with my 5 year old child. Realising this, somehow with all my strength pulled the car to a nearby shopping place, driving crazily. The recovery man checked the car and found the brakes to be so stiff. He asked me, Do you know you would have ended up in a tragic accident, you are very lucky! After the incident, I am still stressed with very little sleep at night. I could not believe that my son and I narrowly escaped a tragic accident. It is unfortunate that neither BMW or the Cooper Cobham, warned me of the health and safety risks involved despite bringing this issue to their attention. They dragged things in the name of diagnosis to be carried out. As this was a known fault, they should have straightway made arrangements for my car to be checked and remedied at their expense.This also reminded me of BMWs electrical failure issue which lead to a fatality and made a lot of press (Narayan Gurung case). In this case, BMW was highly criticised for not recalling cars and putting customers lives at risk. It is saddening to know that these big business minded and money motivated people care so less about precious lives of people. I am not allowed to link the article here but if you google Narayan Gurung road death you will find many articles including reporting on Court criticising BMW.I have taken this matter further with BMW. Even after letting them know of the nearly death accident, they are ignoring it and dragging things in the name of diagnosis. The car is with the garage since Thursday and to date they have not carried out any diagnosis. It is extremely unfortunate that BMW is ignoring such a serious matter. There are more to this story including some crucial evidences, which I am keeping hold of at the moment as I may have to take the matter legally if BMW continues to ignore me despite the seriousness of the matter. But if you are in similar situation, please get in touch as I am happy to share those with you. I am not a car savvy but I have done a lot of research after I found out about manufacturing fault with my car which I use to meet my day to day needs. I am uploading this here so that people are aware of this and am pretty sure there are other BMW users in similar or same situation. I am a person who stand for justice and I am not going to leave it like this. I will keep you all updated of BMWs response to this issue and whether they resolve this at their cost.

Sought a remedy to this issue having a bumper to bumper warranty. BMW of Albany refused to earnestly deal with discoloration of the interior. After several interior cleaning the seats and panels has darken and door panels appears to fold into little ripples in upper and lower areas.

Purchased this SAV 8 days ago with 8k from a local BMW dealer. Failed MASS emissions test. Service department said that I did not drive it long enough. Owned Lexus, Toyota and they passed test the next day.

The 2006 BMW Z4 has a wonderful engine, smooth and powerful. Repairs are expensive so take care of it. It is nice to drive. Older models are very well equipped but not too technical. Good value for an older roadster.

I just want to let you know that BMW engineers seem to do a pretty good job mechanically with design, but they are terrible at designing electrical systems. Between my two Z3s, one is the M-series, I now had to replace the ** drivers harness five times! The airbag system design is horrific and I am sick of hassling with this. Terrible. BMW should have recalled all of their affected cars. I will never buy BMW again! Look up BMW airbag light on Google! A lot of people have had this problem. A lot.

Reliable, fast, safe and well built. I had an old BMW that just kept on running even when it needed repairs. It kept going and got me to where I needed to be. This 20 year old car looked no more older than most 10 year old cars and with over 250,000 miles on it. Ran and started up better than many newer vehicles of lesser years and miles; that is until admittedly my dog and I caused interior damage that aged the vehicles appearance. That 1996 BMW 740il was still running and reliably starting every day right up until when I sold it to someone who was willing to fix it up a bit and run it some more. I have spoken to many people that state, BMWs are known to last beyond the 300,000 miles that few other cars make it to.

Bought a pre certified 2012 X5 BMW with 32,700 miles. At about 35,000 miles noted a jerky acceleration while in the 3,000-4,000 rpm range in standard or sport mode. Took to dealer and they could not get a code to fix or diagnose. Was given vehicle back to continue driving while they looked for help from a district service lead tech. During the time to wait for reply it became more violent in moderate acceleration. There are no sounds associated with this issue, just not a smooth acceleration. Once throttle is no longer calling for medium to hard response the jerking stops and all is normal. Note rpm and shifting are all normal during this jerking. Vehicle was scheduled to go back to address jerking when engine went into safe mode one week before follow up. It was diagnosed at 42,300 miles electric water pump failed. They replaced water pump (under warranty). As to the jerking issue tech was told to remove drive shaft to validate either drive shaft issue or transfer case issue. Once shaft was removed jerking stopped. I did not have any prior vibration so they determined it to be the transfer case. They replaced it with new one (under warranty) and it immediately stopped jerking during medium to hard acceleration. My concern is that with this low mileage and reading several BMW owners with similar issues that this is a major flaw that needs addressing beyond the standard warranty. I was lucky in that mine was diagnosed before the 50,000 mile original warranty expired. I have owned 3 prior BMWs from 2002-2008. I put high mileage on them at 250,000 miles plus so I know them well as to what wears out and when. None prior have had these issues so early in mileage. BMW dealer was excellent in taking care of me (Gault BMW). My concern is going forward into the 100,000 plus range with these parts already failing. BMW you have some issues to address!

Since I purchased my new car, we have spent thousands of dollars on repairs, that were always not under warranty. I requested a detailed report of service history, and I was told that I could not get one. The car would go in for a problem, get back, and days later, have what is supposedly a new problem. I was told by the Service and Sales Department, that all BMWs over 50,000 miles fall apart, and always needed fixing. They are a typical car repair service, taking advantage of people who know nothing about cars.

I will never buy a BMW again. Overpriced and the quality is not present anywhere. Difficult to upkeep and customer service is nearly nonexistent at dealership AND corporate level. I bought a 320i and was so excited to run around with the BMW logo - until realized the logo was ALL I was getting. The car is subpar to my old Geo Metro from the 90s I had as a kid. NOT EXAGGERATING. As the first owner and the car is ONLY A YEAR OLD, it shouldnt have all the problems its been having. I had to buy new tires (yes, that quickly) because they come with run flats which go bald quickly. To boot, I couldnt have my usual family friend replace them because I needed some special BMW tire bolt remover to get them off. Took forever to get this bolt remover because it didnt come with the car and I ended up missing a weekend trip because I felt unsafe driving on bald tires.Engine stalls sometimes when first starting car in the a.m., door lock mechanism has broken a few times, and most of all: The car terrifies me on curvy roads on the freeway (cant have full control of the steering wheel during high speed curves on the freeway). I am terrified Im going to die in this car - Ive gone back to the dealer multiple times to tell them the steering wheel sticks on high speed turns and they only tell me they cant find the problem - because they arent looking for it!!! They just want my money and care less about fixing this car under the warranty. And I cant afford to get another car while saddled with this one or ruin my credit by dumping it because Im trying to buy a house. So I just avoid going far in this car or rent vehicles when I need to drive long distance. Ridiculous.But wait! Theres more! Every time I go make a payment online, the website is down or Im being asked to authenticate my same device I always use. Beyond annoying. I have to call customer service to pay, which is always a 20 min wait because their site never works. So EVERYONE is calling in and I go thru that EVERY MONTH just to pay my hard earned money for a car Im scared to drive! It has been a complete nightmare owning this car and BMW doesnt care. I have told my family if I die on any curvy roads to have the steering issue looked into and sue the daylights out of them. DO NOT BUY A BMW!

They sold a car that I returned with my car tracker unit. Since July 2011 they keep on telling that they will tell the current owner to bring the car so that they can remove it and get it fitted in my new car. Till today, they are not giving me back my tracker unit. What is frustrating is that they dont want to tell me the truth or maybe they lost it. I dont know, I just keep on waiting for them.

I was sold a lemon, bought brand new car (2012 BMw x6 35i drive) with only 10 miles that had a manufacturers defect that had to be fixed 3 more times within a 24 month period. Asked to be put in a new car because it had not been 30 days since purchase and was denied. BMW changed my oil and a month later my engine locked up on me because of their negligence. Horrible service treats you like a number, damages your car purposely if you ask me so that they can make $$. All of a sudden I have all these MAJOR issues when car goes out of warranty.Looking for a good attorney because I want every penny I spent back for all the pain, and suffering. My car constantly had oil issues with leaking oil and exhaust issues. The car rides like crap since they have called themselves fixing it. Help. Anyone out there with similar issues. Maybe we can try and get a class action going, or if you know of a good attorney that specializes in lemon laws please I would be ever so grateful for the information. The car has had 3 safety recalls on it. I will NEVER purchase another BMW!

I purchased a 2015 BMW 435i brand new. I purchased all the extended warranties and maintenance packages. Since 2017 I have had an ongoing issue with the car not starting. It happens when least expected. I have replaced the battery 3 times in the last year. The last time it was in for repair I was told that they could not replicate the problem. So basically BMW cannot fix their own product. I was so frustrated. I told my service advisor that if they can’t fix it then no one can! No one cared! I called customer relations to No avail.I thought I would be able to keep this car for many years to come but due to its unreliability, I had to trade it in for a completely different brand. I lost tens of thousands of dollars! Last but not least, I called the finance department to get a refund on what was left of the extended warranties only to find out that many of them are no refundable! I will tell anyone who will listen, do NOT purchase any of these vehicles, they are not the quality that they are marketed to be. I know at least three other people who have had multiple problems with various models. One of which sued with lemon law and got another vehicle. I did not want another vehicle, I just wanted them to fix mine! This was a VERY expensive lesson learned.

2003 BMW 745LI - Went to open the trunk as usual, heard the click but the trunk didnt open. I noticed that there was some give and take, however the latch would not disengage and lift open. The instrument panel says trunk open. Thats because technically the trunk is unlocked but the latch will not disengage. Took car to BMW Santa Monica. They kept my car overnight and charged me $175 to tell me to go to a body shop because they were unable to open the trunk. BMW Santa Monica made the issue worse by pushing down on the trunk and totally locked the latch. Now it is solidly closed. I called the body shop BMW Santa Monica recommended and was told that its a very long process to open a BMW trunk. I contacted another body shop and was told that they have to remove the back seats to get to the trunk. I dont know where to go. I have 2 work computers, groceries (all gone bad), clothes and medicine in trunk.

I had work done on my 2003 BMW, which is under warranty. It was an emergency call for my brakes. Im entitled to a refund. This accrued on June 22, 2011. Stan called to verify. It has been five weeks and I havent received the remittance from your company. Please forward my refund.

TPM Sensor Damaged Again: I bought a 2007 525i BMW a little bit over a year ago, and this is the second time during the last four (4) months that the TPM sensor went bad. I now realize that due to water intrusion in the trunk, it causes for the TPM sensor to get water damaged. By browsing the Internet, I am now aware that this is a common malfunction for the TPM monitoring sensor on the 525i model. I believe that this should be part of a recall by BMW to specifically address this issue that is a common problem due to an engineering defect by putting such an electronic part in the bottom of the trunk when it is prone to get water damaged. The TPM sensor is now defective and needs to be replaced. Please advise how to proceed.

X28i X1 - Car with 75000 mile completely shut off in middle of traffic with catastrophic engine failure due to timing chain. We were lucky we were not killed. Cost us $8000 to replace engine (we still owe on the vehicle loan to begin with). Drove the car once and now it needs a new battery and alternator. Piece of crap and BMW should step up and reimburse us for this repair as they know this problem exists.

I looked up all of these reviews to decide what to do about my 2011 BMW Coupe. I previously owned a 2007 328xi sedan. When the 6 years of warranty ran out, I had expenses of over $1000 frequently. I traded it in on a 2011 Coupe, with warranty. I almost have 50,000 miles on this car and I will definitely spend $2000.00 to get the next warranty. Then I will sell the car or trade it in. I love my BMWs. They are fun to drive and MY dealers have been great. The first was DeSimone BMW in Mt. Laurel, NJ, the current one is in Atlantic City, NJ. I always get a loaner car. The staff is polite and they answer my every need. As long as the car is under warranty, it is all good. It is so sad for me to read the horror stories on this site. I thought I was getting ripped off buying my 2011, it seems not. I wish the best for all of you. These are expensive cars, and for me they are worth it for the service and atmosphere, AND driving.

Im in the military, and when I went to look at cars they told me leasing was the way to go. When I explained that I move a lot and that the chances of me still being in the area when the lease was over were slim they said that wasnt an issue. They said they worked with military people all the time and knew how everything went. Well 3 years goes by and I have to turn in my car. I was told if I turned it in with miles to use Id be reimbursed. I was 8,000 miles under didnt get a penny. Then I am told I have to pay a 300 dollar fee for not getting another BMW. So I was not happy to say the least... then a year later I get a bill for property tax in a state Im not a resident in and never even registered the car in.Apparently they like to leave out that because you lease it means the title belongs to them not you and the states dont allow the exceptions because the title is owned by BMW. Horrible experience trying to deal with this and in the end had to pay a tax I never should have had to pay. Stay away from BMW leasing if you are a Soldier.

I bought a brand new BMW X5 on Dec 12/08/2019. On 3 day itself it went of wiper fluid. Later week the windows stopped working while closing. Handed over the car to service. They took a week saying that replaced rotor, motor. After that it was delivered back to me but issue still exists then they took the car back again. Said that there an issue with computer diagnostics. I called BMW to replace the vehicle with these many issues in two weeks and I cant feel comfortable with that vehicle anymore. They said that we cant able to replace it. Dont know the reason. Please help me out how to go legally against BMW for the brand new vehicle that has these many issues in two weeks time.

I had a big disappointment with this company. I leased a BMW and when it was returned I was charged for the tires. I had the worst experience with their service. They charged me for new tires and I only had the car for 2 years and only run it for 15,000 miles. I have never had any problem with other car leases before and I have been leasing cars for over 10 years. I do not understand why BMW has these strict policies on place and other named (cars) brands not. I guess they lose another good client.

I purchased a BMW 318ti in December 2009. I started experiencing a never ending coolant problem on the car since July 2010 and until at present. In over a year, Ive spent the total amount of R26475.05 trying to get this problem resolved. Every three to four months, the car has the same problem. Every time I take it to a BMW dealer, they never take responsibility for the previous work or parts that was replaced on the car. They double charged me, and I cannot seem to get the problem resolved. The car has been booked in numerous times; if a service is requested to be done on the car, they claim they have done full diagnostic tests on the car. So, how come I have to fork out a fortune every three to four months to fix the car?

2007 BMW M6 - The fastest lemon on earth: I bought a used 2007 BMW M6 with 20,500 miles in January 2012 from Dave Walter BMW of Akron, Ohio. I drove from Detroit to pick the car up. Upon driving home to stop for gas (This car averages 10 mpg of premium, for your information.), my father noticed the BMW emblem was gone on the front. Needless to say, driving off the lot without a BMW emblem they blew off was very irritating, to say the least. But the dealership was surprised and said they will mail me one to put on. (By that, I mean I had to have a dealership put another one on because I broke the tiny plastic trying to squeeze it on the holes on my first attempt.) Prior to me receiving the new emblem was day two where while driving, a warning light came on that said passenger restraint warning. Now, I was very pissed. And just as this had happened while driving, the screen just went blank and would not turn on for the navigation or iDrive system. Now, the dealer was confused and said, We will see if we can get a dealer closer to you to handle this. Well, after a few days, they called saying I will need to bring it back to them in Akron, Ohio. I am now really pissed. Its winter, so I just tell them when the weather breaks, Ill get it to them. About a month later, I have a friend in Toledo drive the car back to them which results in no M6 for 2 weeks. They fix it, I get my car back. One day, thats right one day, after I got it back, the light returned! Great Job repairing that! So, I now just tell them to send a transport to my house and pick this pig up. Im not adding more miles and gas money, because you didnt fix it the first time. They agreed.Another few weeks passed, and I got the car back. Wouldnt you know it, they left me with 1/10th of a tank, despite promising to have it cleaned and full (I had over half a tank before they took it.). So I think Ok, the worst is over, right? Wrong! While driving home in July, the car literally died while driving and a light stated increased battery discharge. And my screen died, and I could not change gears! I got home, and now, I am not even on speaking terms with the dealership as I have been so pissed about how they handle everything. I had to jump the car (New battery was installed when I bought the car.) and drive it around to try to recharge it. This worked temporarily, and the light cleared. 3 days after the power dying issue, lo and behold! The passenger restraint light is back to its usually warning position. I have now made up my mind to sell this car asap as I fear the worst. 6 days after this and one day after putting it up for sale, driving home from work, theres a warning engine malfunction (reduced power). Thats right, its now 500 horses. I honestly was scared. Oh, and I forgot the trunk wouldnt open. You had to use a key, and the center consoles locking mechanism made it where you couldnt open the center console. I have since traded this car in, but I want it to be known that this story is 100% true and actually longer and more depressing. But this was my shorthand version of this POS. Dave Walter BMW of Akron, Ohio. It should be shut down! They do not deserve any business, and I assure you they did nothing to try to help me out in any way. Do not ever buy a BMW. Dont even take one, if its given to you, because the repair costs will break your bank account!