2010 BMW 528i...Ever since I have this car start giving me problems. Only 13000 miles. It needs tire replacement. Whenever need oil change...no warning light. Just pass 50000 mile...no longer in warranty. At 51000 oil licks on engine. BMW charge me almost $1800. I call BMW. Didnt get proper response or help.

I own 2 BMWs. A 2008 750I and a 2008 X5. In the last year I have spent over $5000.00 on each car. Its one thing or another. The most expensive are the various oil leak repairs. I have owned BMW cars for the last 8 years. I am done. The design of the engine, while high tech, is not reliable and will have the customer spending a lot of money for repairs.

With X-drive the BMW 428 2014 is a year-round, all weather car (as long as you don’t need clearance!) Fun to drive, good mileage, superb handling. Would definitely buy again.

BMW 535i(2008) - I will never purchase another. Im sick of the lights low oil/low coolant. Stays in the shop. Im afraid every time I start the car up. Only have 66000 miles. When I purchased the car 3 years ago it only had 20,000. The first year water pump.

I own a 2005 325CI with 51,000 miles and I have clear coat issues myself. Unfortunately, I bought the car used a few years ago. I figured I could get some assistance from the customer complaint center because the ** service manager at the local dealership basically told me ** you in a nice way. Both my conversations with management from the dealership and customer service center were futile, no assistance whatsoever. There is definitely a trend with these complaints even with cars that are garage kept. The materials that are being used here are definitely substandard. I have other cars that sit in the same driveway that are older than the BMW, and I use the same cleaning products on them that I use on the BMW and I have no issues at all. I am not asking for a freebie, but I think BMW should give some sort of assistance in these matters and take care of their customers whether they bought their cars new or used. The customer service reps and managers at the so-called Service Center are a bunch of arrogant ** that know nothing about taking care of the customer. If anyone has any info on who I can talk to other than the service center, dealership, or paint reps, please let me know. I am totally frustrated that no assistance was offered.

Im a BMW lover and now owner of a 328xi series. I wouldnt have ever thought that I would become a lover of BMW knowing my dream was to have a drop top four door Lexus. But once my husband brought me to your curious dealership to test drive one of your 3 series model, I was sold. The car drove like it knew me and the sales associate made my drive easier by informing me about the developed and smart function on the vehicle. I was impressed and sold. I went home cooking and buyer way into my husband heart to get that 328xi. I guess it worked because the next week I drove my new man home. I loved my car until after driving it for four months. I’ve been to the Oyster Bay Dealership three times due to the malfunction sign that continues to show up on my dash board. I drove around stopping female BMW owner wondering if the malfunction sign appears on their dash any time they place their bag down, and they informed me that it does occur. I was so disappointed to hear this. I went online and noticed that BMW is # 6, in the top driven car selected by woman at 60.31 percent. I was also shocked to see that too. I think BMW is a great car for woman considering its sex appeal and the smart and easy functions. But now I understand why this is true. The car insides arent accessible for woman. Women need car that is enjoyable on the inside. Many women also work, manage to take of our kids and would like to be sexy at the same time. Its very disappointing when you have everything you want except what you need. Women are go getter too and we are growing every day. If you do a survey within your company and ask the men to ask their wifes where they place their hand bags, Im sure they would say on the front seat. Women have grown to be great consumers in the world now. We like to buy what we like. Studies show that one legacy of this recession is that women become a majority of the work force for the first time in American history. This information should give you more insight on how important it is to please a woman, will do whatever it take to feel complete and to be happy. Im writing to you today not only to complain, but to express the inconvenience it is for me to drive from Canarsie in Brooklyn to Oyster Bay, Long Island about 3 times out of four months to correct this malfunction issue. I continually think each time I get in the car, if something is wrong and is this car safe to drive God forbids if an accident occurs. Im very understanding the first time but the third time, I was in tears because I started to believe I received a used car, not an off the showroom car. Please believe that it wasnt easy for me to write this letter because Im a woman of patience. But it’s not easy for a married woman with children that has three jobs then have to drop what Im doing or take off from work to drive nearly an hour away just to get this problem fixed. I understand that your job is to deliver a car that make sense, drive smoothly, have a sleet look, economy friendly and safe. I must say BMW has all of those qualities except the nice accessory for a womans hand bag, preferably a hook on the side that slide in or out that we can place our hand bags. I believe this will bring your company in first place on the charts where it belongs and make us women a little happier. Thank you.

I was sold a lemon, bought brand new car (2012 BMw x6 35i drive) with only 10 miles that had a manufacturers defect that had to be fixed 3 more times within a 24 month period. Asked to be put in a new car because it had not been 30 days since purchase and was denied. BMW changed my oil and a month later my engine locked up on me because of their negligence. Horrible service treats you like a number, damages your car purposely if you ask me so that they can make $$. All of a sudden I have all these MAJOR issues when car goes out of warranty.Looking for a good attorney because I want every penny I spent back for all the pain, and suffering. My car constantly had oil issues with leaking oil and exhaust issues. The car rides like crap since they have called themselves fixing it. Help. Anyone out there with similar issues. Maybe we can try and get a class action going, or if you know of a good attorney that specializes in lemon laws please I would be ever so grateful for the information. The car has had 3 safety recalls on it. I will NEVER purchase another BMW!

I family had two BMW vehicles and from my personal experience I absolutely do not recommend. There are many parts that fail within the first five years costing thousands. Be very careful, and simply test drive other vehicles before settling. You will regret it once you find yourself in the dealership service department over and over. Corporate customer service will make it even worse. I called a few times for assistance because I felt I have a defective vehicle. They are arrogant, rude, and will not help you. Thanks for reading my review, you are fair warned.

My son and I each purchased a BMW new at the dealer in Jan. 2011. His was a 3 series, mine was a 5. Today he was told he needs a new transmission for $4,800 and he is just at 40,000 miles and three months out of warranty. The dealer said they could not help since it was out of time not miles on the warranty. He never drove it hard, just drove to work and around town, still has same tires. Is there anything he can do? I have purchased five BMWs from this dealer and will not go back if they will not help.

I am trying to sell this piece of crap that I bought...was in a hurry and fell for sweet-talking seller. Now I discover that it has a branded title with a buy-back history. The vehicle BMW 328i Sedan was apparently bought back by BMW NA and then they did something to the vehicle. The buyer I have located is interested but wants to know what was done to the cat during buy-back and was put back to sale by BMW NA. When I call them, they say they can give service history but not what caused the buy-back nor what was done before they put it back on market. Dealership that bought the car post Buyback nor any others are giving any information.Since buying I have spent close to $5000 for repairs and they are growing by minute. I was surprised and appalled at the apathy to consumer request at BMW NA. Since then I have done lots of research and found BMW is worse than any American mfg. company. American companies connect you to their warranty department and service experts and try to do justice to your request. Not so with BMW. The customer service reps at BMW NA either refused to connect me to higher ups or disconnected me. One rep clearly told me that information is with higher ups and when I requested to connect me, she flatly refused. It is amazing that they seem to have no qualms about this and have been trained to behave this way, that much was clear. Best suggestion to you is to dump this expensive piece of junk and do yourself a favor. Forget dealing with this stupid company or its cars.

I purchased a BMW 550i new from the dealer ($75K). I was sold a maintenance warranty on the understanding that it covered the cost of replacing the brakes at 80K miles. When it reached the 80K I was told that the brakes still had too much life on them to replace and since the 5-year warranty was expiring, they would not replace the brakes. Theres some small print that was not clear that allows them to do this. DONT BUY THE EXTENDED SERVICE WARRANTY if you decide to purchase a BMW. Its a total rip off. Unless you drive very aggressively, you will basically overpay for for oil changes and windshield wipers. Read on about whether you should buy a BMW.While I liked the car, it has had an endless set of repairs. This was fine while it was under warranty but a money drain once it was off warranty. DO NOT BUY A BMW. Better off choosing another German engineered car or something Japanese. Will never buy another BMW and will share my story with anyone who will listen.

This is another long history with the great BMW dealership! So one day Im enjoying my BMX X5, you all know what Im talking about. Get a new car, and its a good feeling! UNTIL!!!! You start to Experience Issues. I just got a new BMW and dont know mechanics so you have to take it to a dealership. Now I take it to Chapman BMW, And remember I have a 2003 X5 its the 4.4. They came out with a Estimate Bill for $7800. I was like what!!! So I work on cars for a living and I know they full of you know what, when they say that number. Cause I fixed most of their list for under $1300. They get you with their labor 1st, then the parts! In capital letters SHAME on you BMW!! So then after all the parts and time to fix her. 4 months later I start to Smell of burning coming into my vents also a noise coming from the rear and sound like my rear differential. So I take it to BMW and they tell me I have no leaks nothing burning, everything is great. Well I take the car back thinking that BMW knows what theyre talking about, WRONG!!! I smell it again so I call my service advisor to tell him the same thing. I smelled the same smell and I hear the same noise so I take it back. So then two weeks later they get back to me saying that my transmission is making that noise and that smell is my valve covers leaking onto my headers which I had just done my valve covers. Tell them really? But before this you said I was good with no leaks? I tell them off a little cause they have no clue what theyre doing! Well they do cause their Ripping off all of us these insane prices! Ill make it short now! I pay $798 to fix the Smell they said, and the Transmission is going out! They said! Get the car back two months later and what do you know I smell the smell again! I paid them to do a job to take care of the smell and see what that noise was. Well smell everybody is called the oil separator, I changed it for $30 and fixed it myself! The noise is my rear diff, like I had told them before but they said trans! They need to make things right for what we pay!

I have finally decided to share this with all so that everyone who owns a BMW i8 understands what can happen! The purpose of me sharing this with you is that The Ultimate Driving Machine did not turn out to be ultimate for us! This was a very traumatic experience for us. My daughter and I still have nightmares about it. Thank God my daughter and I got out of the car in time before it bursted into flames. Please note this car is not even a year old and less than 7000 miles! The worst part was I was scared and panicked as I could not open the wing door. This happened on September 2nd 2017!

To begin with, I have on six BMWs in my life. I purchased a brand-new 428i BMW from Flow BMW in Winston Salem, North Carolina. I have had the car for six months and it had 4000 miles on it. I am a single person and have only had three people in my passenger seat since owning the car. The leather started wearing terribly especially on the side bolster. I took it to the service department, as I was told to do, and spoke with the warranty guy. He informed me that BMW does not cover their leather under any kind of warranty. I calmly explained to him that only three people have been in the passenger seat and that the driver seat, which I get in and out of numerous times on a daily basis, was in perfect condition. His response was it only takes one time for something to happen! This really upset me especially him knowing that I have been such a loyal customer and took such excellent care of my vehicles. Not to mention that I have spent thousands of dollars at that dealership and my family has also. So, there I was with a six month old car and torn leather in the passenger seat. Oh I was not a happy camper. After having read all of these complaints about BMW my question is has their quality started to fail? And why do they get such condescending people to work at their dealerships? He couldve been much nicer to me instead of treating me like a second-class citizen. I know for a fact that other car companies that are not considered a luxury car manufacturer warranty their stitching and leather, so it leaves one to wonder. I started to take this higher to BMW USA, but I knew I was fighting a losing battle. I suppose it is what it is but Im still very unhappy!

I had purchased a BMW black X3 very recently on 8/2/13. The car was taken from the Cochin showroom on 8/2/13. While taking the car out on 9th for a short drive, a disturbing knock sound from the back side of the vehicle was occurring. The vehicle was taken to the showroom and the same was attended by the technicians on 12th Feb. On the 13th, while traveling the same sound was heard and this time it was louder. The vehicle was taken to the showroom again on 14th Feb, but I was informed by the staff that as the technicians were not available, the complaint cannot be attended to. The AC cooling effect was very less. Its highly disappointing to notice the callous attitude from the staff and just within days after purchasing a brand new car. This really creates a very bad remark on such a well-known prestigious brand.

I purchased a 2013 X5 on 5/22/13 and it has been in the car shop over 2.5 months. I am beyond frustrated in dealing with the dealership and BMW North America. Ive gone in for rattling noises that took them 2 times to fix and now my module that holds the lights, Bluetooth, SOS button, etc. will not work. This is the 3rd time in the shop for the module issue, BMW has switched out the module twice, and has rewired it twice but they still do now know what is causing the issue. They have had expert technicians that came out and conference Germany but no one knows why it sometimes work and sometimes doesnt work. All I am asking for is for BMW to give me a fair trade for the car but they are not willing to so. The reason being that this is not a safety issue. How do I know it wont be a safety issue in the long run?

Purchased a CPO 2006 X3 with 13K on it in 2006. Car now has 103K on it. First time buy of a BMW for us. Have owned many different brands (Ford, GM, Dodge, Audi, Honda) and I have never had anywhere near the range of problems that the BMW has had with any of them. Car was back at the dealer every 3 months like clockwork over a 3 year period for a different failure each time. Everything was fixed under the extended warranty that comes with the CPO cars (thanks God!!) and the dealer has been very good at fixing each problem. But due to the wide variety of failures, whatever confidence I had in the ultimate driving machine is long gone. Car is used for commuting to work daily for my wife and has always been garaged. The list of failures fixed under warranty: Torn engine mount, Sunroof controller failed, heated steering wheel failed (which also required a new airbag due to chaffed wires in the steering wheel), failed engine computer, failed rear wiper motor, water in the high mounted LED brake light, failed drivers seat position memory module, rear passenger door lock failed, broken rear coil spring and there is an oil leak around the oil filter housing (something that I learned is very common and an $800 repair at the dealer). The things that I had to fix myself once the car came off warranty: Failed front drive shaft CV joint because the boot cracked and slung out all the grease and the other rear coil spring broke. While replacing the drive shaft I found that the steel used in the car is very cheap. I sheared off a bolt head like it was made of butter while removing the front suspension strut. BMW makes very nice cards out of very poor materials. The interior of the car is not holding up too well either. The seat vinyl is cracking and some of the bezels around the switches in the door panels are peeling off a layer of plastic. Last BMW Ill ever buy.

After receiving a recall letter from BMW for the brake vacuum pump (recall campaign no. 10v-446), I took the car to Crevier BMW but was told they didnt have the part. I never heard back from Crevier BMW, and I forgot about it until the brakes completely failed without warning. I had the car towed to the nearest dealer in Irvine. They replaced the vacuum supply line but not the vacuum pump. They recommended that I replace the leaking vacuum pump at my cost of over $900. The description of the problem included in the recall letter from BMW specifically indicates that the leak from the vacuum pump into the vacuum hose is the root of the problem. I spoke to Jody ** at BMW and she said that the recall is a federal mandate and this mandate only requires them to replace the line and not the pump.I have owned BMW cars for more than 12 years, you would think they would stand behind their product and keep a loyal customer happy. They truly do not care about the customer. They will only take care of the problem if the car is leased and/or under warranty, and even then, theyll put off the work until the car is out of warranty.I have had a new 750Li since 2006. From the beginning, the engine oil light would come on and I would have to take the car in to be topped off. I kept asking why I had to do this so often and they assured me that it was normal for the 750. I had a new 745 before this car and I never had this problem. I didnt worry about it since there was no sign of a leak on my garage floor. Now that the car is out of warranty, they tell me that there is a leak.

2013 335xi CPO 3 bent rims sold to me by BMW of south shore Hingham Mass. First I must start by saying Im writing this review with the facts and non-bias against BMW South Shore Gallery. I have owned 4 BMWs within the last couple of yrs. I recently went to BMW of south shore to trade my SUV for a sedan. Upon my arrival I notice that they had a new facility quite spacious and clean. Not many sales folks on the floor... However after a few minutes I was approach by a young gentleman which was quite articulate. We struck up a deal on my trade for a CPO sedan. After signing and ready for pickup a few days later I notice the car was not cleaned to my expectation... So I told them about it and they asked me to bring it back... so I did.After a few weeks later I was driving going 93 north. During my acceleration I notice that there was heavy vibration when the speedometer was 70 mph... I did not think anything of it... I thought this was just maybe balancing needed. Within a 2-week span I decided to call and make appointment to take a look... After arriving at the service area... I was in quite shock because the first thing the service advisor said was you will need wheel and tire insurance... Im like wtf in my mind... Ok I humored him... Then he said hes going to put it on the lift and show me that its not uncommon that I have bent rims? But 3 rims... How the hell did he know that the rims was bent... After putting it on the lift... he called me to look. He stated that 3 of my rims was bent and needed to be fixed. Keep in my mind I barely had this car for less than an month prior to observing this problem.I told them that Im not responsible for this, as this car is fairly new and I just picked it up. I was appalled by the next comment... that its not uncommon to have 3 or 4 rims bent... Seriously. I said I was going to go directly to BMW and complain of this deceitful practices on CPOs... and especially the folks in the service area selling you unnecessary things... BMW puts a lot into their CPOs and South Shore is putting the money back in their pockets... Right now Im still waiting for a call from them to fix my 3 bent rims which they knowingly sold the car to me with. The average driver would not have notice this issue if they were driving at 55 mph... So beware...Always go over the car thoroughly with the sales person... and have them put it on the lift and have 4 tires rotating so you can see if the rims are bent. My wife brought her car there several times for service and each time it has always been a problem because they serviced the wrong thing... including taking off parts and not putting it on back correctly... Theres no accountability with the service advisor... and mechanics. If you do purchase a car please take to another BMW dealer and have them go over it and I bet you will find quite a few discrepancies...

My wife bought a used BMW X3 2014 with about 35M miles on it. After a couple oil changes and 42M miles the engine had a drivetrain fault and BMW said it was a computer issue and we needed to pay to update our program. A month later we got another drivetrain malfunction fault but this time the oil pump quit on the way to the dealership and the engine seized up. BMW insists this is not their fault and they have no liability.

On 08th of September I collected brand new BMW X1 (my dream car), sDrive16d SE N47 2.0, GU64EVC from your dealership. The car is defective and the faults are: 1. Very stiff reverse gear (due to this now I am suffering from a tennis elbow on my left hand). 2. The In car sat nav system which cost me 890.00 (low volume mainly when driving in motorways & giving wrong directions). My TomTom sat nav, which I bought for 200.00 is about 5 years old and have much more features and options than the pricy in car sat nav (if I have known this I would not buy it). 3. The driver seat is too low & most uncomfortable car I have ever driven in my whole life. Every time I take a long drive I end up having severe back pains. (I am at a point that I can’t risk my health). I have to say, I am very disappointed & have lost my trust in BMW due to the entire experience. I have been told by service department that they cant find any fault with the car and they are not going to help me. Few more issues I would like to make you aware of the car, these glitches don’t occur continuously however do happen and truly frustrating: The radio/music stop functioning unexpectedly, Unable to use the Bluetooth, Sat nav disappear from the screen, Tire pressure warning light keep on appearing. It seem as I have to check the tire pressure every two weeks. How inconvenient is this.

I was driving my BMW 320d in Ludhiana, Punjab, India. A big speeding truck came from the opposite side and some water on road truck splashed onto the bonnet and front grill of the car and the car stopped immediately. I had to leave the car without trying to start the engine again. The next day, Krishna automobiles, Ludhiana (authorized dealers in Ludhiana of BMW) took away the car on my request.

I made large principal only payments that werent even due. They charged interest on this and I have been told by several different car company finance managers including the one I bought it from that they cannot do this, its illegal. I have made many large principal only payments to other lenders such as Toyota, GMC, home loans and none have ever charged interest on this. I contacted the Attorney General of Ohio where their loans are located, the FTC, the DMV Investigations and none have helped me and I do not know where else to go and I do not want the hassle and cost of suing them.

I had service done at Vista BMW in Coconut Creek, FL after receiving via email service coupons and discounts. After the service was done and the emailed coupons were presented the Service Manager denied and did not apply the coupons. 20% discount was offered on any service done at the dealer. After the service was done, the manager refused to apply the coupon and pointed out the fine print. This coupon is very deceiving as it was very clear that they wanted to get customers pulled into the dealership for service thru this offer, only to turn it down when it was time to pick up the vehicle.

Unsafe unreliable products. Owned this vehicle for a year and a half. Have been able to drive it for 4 months of that, with no replacements offered during down time. Don’t have the time or energy left to delve into the details of all the headaches and frustrations with my X6 hybrid, or the $20k+(Seriously, no joke!!) it has cost in repairs the past year and a half.

Thanks BMW for turning my lifelong dream of owning a BMW into a NIGHTMARE experience. Heres why... Since the time I saw a BMW while I was growing up as a teenager I always wanted to own a BMW. I have patiently waited to own a 5 series when the time comes for me to afford one. And that time came over the Labor Day weekend. It was time for me to replace the 1998 Nissan that I was driving for 9 years to be finally replaced with my dream car, the BMW. I went to Patrick BMW dealership, with my wife and kids, in Schaumburg IL to purchase a certified pre-owned BMW that I had looked online.We test drove the car, loved it and finally sat down to close the deal. The whole process took us come around over 4 hours. During the contract finalization process (I had signed majority of the paperwork) the salesman came and told me that they could not give me the car as the car I just chose wont start and mentioned that I could not take the car today. They werent sure why it wont start.Well that was the big set back to my expectation of a BMW... A BMW machine with 22K miles on it (almost new) wont start. I never face this issue with any cheap cars and this is what I was hearing of a BMW a car with an original price tag of $60,000. I was really really disappointed and had to leave home. They told me that the dealership will investigate and call me what the issue is and provide an ETA on the fix date.They called the next day and told me that the fuel pump went bad and need to be replaced. Was not happy to hear that and started doubting whether BMW is still the BMW people say we love for the lifetime. My entire family was disappointed. I had driven a 1998 Nissan with 142K miles on it and it had never given me an issue and the BMW blew in 22K miles. Anyways I thought it is a machine and Ill give it a chance.The dealership called me 3 days later and mentioned the car is fixed and ready to be picked up. I was super excited and took off work to pick the dream machine. I had called my family to wait outside my house and see me drive my dream car home. I was just 30 yards away from my garage that the BMW stalled (dead). Really I could not believe and I see my family cheering at me (unaware) that the car had stalled and thought I stood there to let them see the car... EMBARRASSING AND FRUSTRATING... The car wont start and I get a big message in the console transmission failed. Really really. This is BMW.I called the dealership and the damn guy asked me to bring the car back to the dealership. Somehow... the car started and I brought it back. The salesman told me that it is a sleeper mode issue. WTF is that... He told me that you have to reverse the car and then everything will be fine. I could not believe still that this is ** BMW man. Somehow the car started working fine... and brought it back. Happy but frustrated whether I have got a LEMON...I take it to work, drove 15 miles... showed it to my friends and colleagues. I took few for a drive and what happens the car stalls (dead) again. EMBARRASSING THAT I WANT TO DIG MYSELF IN THE GROUND. I could not believe it and what a bad press for a BMW 2011 535i. I called the dealership and they asked me to get it towed. Towed not even a car that I had in my hands for more than an hour... seriously. I wanted to scream and punch someone.. I had to wait for the tow for 4 hours and finally the car was towed..You SEE WHAT YOU GUYS DID TO ME ... You just blew my confidence in luxury cars out of the window. I started hating it... rather than telling my family and friends that I had bought an awesome machine... I was ** about the car... seriously...I went to the dealership to ask for my money back and they mentioned theyll assure theyll fix the car. They told me this time it is a the fuel sensor... WTF. Really.. this is a damn certified car which I think is not certified from a Ford dealership (who know nothing about BMW). The certification is from damn BMW. I started to question about the whole certification process and the quality of BMWs . I so very much wanted to never ever own a BMW again and committed to make sure that ensure none of my friends and family or whoever I come in contact with... let them know to never ever own a BMW.My wife, she know I always wanted to own one... convinced me to give this car a chance... someone I agreed. Now the car is with the Patrick BMW dealership in Schaumburg IL. I called yesterday to ask the status and NOW the guy is telling me it is the POWER MODULE. Seriously ... these guys just told me it is the fuel sensor. WHO SHOULD I BELIEVE.... IM BEING CHEATED... having sleepless nights... BMW .. WHY ARE YOU GUYS DOING THIS TO ME?Before I start hitting Facebook, Twitter, and other forums to share my experience ... you guys better call me tell me what the hell is going on and you better do something about it. I work for Deloitte Consulting LLP, the biggest consulting firm, in the world. Im a consultant and my job is to keep my clients happy. We promote value, confidence and good relationships over money.Many of my colleagues own a BMW and that was giving me confidence... but if BMW does not work with me here... Im telling you Im going to go all over the place. Lets see what experience I get about customer service from BMW and that would tell me everything about BMW and Ill have full ammunition to do either a good or bad press... A frustrated BMW first time buyer...

I bought a x5 2009 with 36.000 miles. Because I never had good reviews about BMW cars and my wife want this car so much, I bought a extended warranty for $5000. Now the car is 51000 miles and it is leaking oil from the valve cover and is leaking oil from the main seal and needs motor mount. The car is service at BMW. The technician said he was going to have to lower the engine and transmission in order to change the main seal. Also, he said BMW that doesnt leak oil is not a BMW (sarcastic). $2000 job, thanks God I bought the extended warranty. My last car was a 2002 Acura mdx, drove 9 years, put 187,000 miles, never leak any oil and the only money I spent in that car was a tune up I did when the car was around 120.000 miles. My next car will be a Lexus gx460, the real ultimate drive machine!! Bmw is good for the rich people, they lease for 2 years then return and get another one. Bmw cars after 2 years of use, it start to fall apart.

On August 24, 2014 I purchased a used 2009 BMW 335i with 58,213 miles. Unfortunately, from the time I drove vehicle off parking lot, it has been nothing but a money pit. I will start out with when I had to return the car to dealership shortly after purchase because the sunroof did not work properly. The problem was fixed, however it was just the beginning because more problems ensued and it seems like there is no end in sight. Not long after, check engine light is always on, I think it is the oil, even though it is about three months that I have car. I take car to get oil changed only to find out that it needs new shocks. I paid handsomely for new shocks in hopes that I am good with car. However, when I collected the vehicle and started using it again, a problem still existed. Three weeks later, I take it back to mechanic and they do a diagnostics test and determine that its the engine! The engine cylinders are misfiring. I havent had this car for 6 months and there is a major problem. My warranty was up but I was led to believe with the 82 point inspection that I had a good car, I mean its a BMW. Engine problems are big deals which is why I had to contact the dealership. The person who sold the car to me, took car to get checked out with the dealerships BMW service. The diagnosis I was given was that I needed to be using high quality gas and dont go below a quarter of a tank before refilling. I was then sent on my way. I was patient but two months pass and check engine light still lighting up. My car is shaking and I now know I have a LEMON of an expensive car. I actually took car to the San Antonio BMW dealership because I wanted to know if they had seen the car and I was told that dealership never brought the car in to check for misfires. So I contacted dealership again and thankfully, management agreed have the engine cylinder misfires fixed. After that repair they were done with me. I really felt that all problems were resolved and now I must maintain and keep up with repairs that would happen as more mileage was put on the car. I had forgotten that I actually had a lemon of a car. My nightmare was really about to begin. In August, it will be three years since the purchase of this 2009 BMW which currently has approximately 97,200 miles. Here is the rundown on repairs since purchase, however I may have left some out: Water pump, New tires (the warranty dealership sold me was bogus), Coolant, Serpentine belt, Air conditioning, Brakes, Oil pan gasket, Valve cover gasket, Oil hoses, Engine drive belt and tensioner, Spark plugs, Direct engine coils, Upper and lower pulleys.As of today, the car is in the shop because it turns out that the reason the power steering belt keeps breaking (second time it was replaced was in April 2017 so this is third time to replace) is because there is a crack in a mounting bracket of the power steering pump. Mind you, I had taken the car to the BMW dealership for a diagnostics test on June 27 June 30, 2017 because the car had been running in limp mode since May which is dangerous especially driving during rush hours to and from work. Our mechanics diagnosis suggested it could be an indicator that the high pressure fuel pump needs to be replaced and mechanic did not want to work on it in the event that it was the high pressure fuel pump which is under warranty and only the BMW dealership is able to replace. The car was at dealership for three days for diagnostics only to find out that it was not the high pressure fuel pump but the low pressure fuel pump sensor. Upon reflection, I learn that not all issues with car can be determined with diagnostics otherwise that power steering bracket crack would have been revealed since I was having to replace the belt for the third time. The costs for repairs are power steering problem is approximately $1100 and fuel sensor approximately $500, I hope. Fuel sensor pump is scheduled to be fixed this Thursday with the dealership but now I will probably have to rescheduled since I just had to pay $1305 for the spark plugs, coils and valve cover gasket. Total costs thus far, are well over $11,000 and rising after this repair be worked on now. No worries I have receipts. I have been so frustrated and overwhelmed with these car problems that no one should have to deal with in this short period of time for a presumably well-made top of the line car. I have been inconvenienced because of the many times of being carless and have taken time off from work to get car repaired because mechanics do not work weekends and as a teacher I have to schedule based on my teaching schedule. I contacted BMW North America because I wanted to know if these problems are typical and if I had any recourse to consider. They take no responsibility for a lemon of a car and advised that I contact the dealership who sold me the car because they had no records on the maintenance of the car. I also informed the lienholder because the cost of repairs and still owning on the car just doesnt make any sense to hold on to a lemon of a car. I HIGHLY RECOMMEND THAT NO ONE BUY A BMW! I understand maintenance and replacing parts but geez this car started falling apart at 60,000 miles. Now the only recourse I have is to trade in car while I am upside down and buy something safer and less expensive because I cant afford more repairs. Amazing how these top of the line car manufacturers take no accountability for such poorly manufactured cars. I was suckered by the name brand and thinking it made it a better vehicle. Live and learn.

Replaced and paid 1000 dollars for front side camera on a BMW 550I 2011-2012. This issue was caused due the faulty design of camera system where the water intrudes and damages the camera and wire harness. This should be recall and be replaced in all BMW maintained cars. Totally tired of this car since as it has given me so much stress.

I lease a $120,000 750xi and have had nothing but problems with this car. The car has been in the shop over 10 times including the recent 25 day trip where they replaced the engine!!! On a brand new 2016 lease never owned before. BMW refuses to make my payment for me. They are the worst company I have ever dealt with in my life. They lost my car once, one time gave me the car back with a flat tire. The list goes in. THE WORST COMPANY EVER.

Friends and family I wanted to share my recent experience with BMW to forewarn any of you who might be considering purchasing a vehicle with them. Although this post is long, I please urge you to read through and leave comments and share to strengthen my case against BMW. I own 2010 535I GT. Summary of my experience: I had initially gone to BMW to repair a faulty water pump, where they should have also discovered the other issues they later diagnosed during their 27-point inspection. These issues were overlooked and I had to bring my car back to get re-diagnosed, where they estimated $5,700 in repairs. After the repairs were done, a new problem arose, and funny enough, the new problem is the result of them fixing the initial issue, which they still have the nerve to charge me to fix. Read the full story below:I first noticed an issue with my car 2 months ago when my engine started overheating on the freeway. As a result I towed my car to McKenna BMW in Norwalk, CA where I paid close to $800 to repair a faulty water pump. Close to two weeks later I found another issue. This time the problem was the headliner on the sunroof. I brought my car to BMW of Ontario where a full inspection was done. The diagnosis: replace the headliner and repair leaks in valve cover gasket and oil filter housing. Total cost estimate for repairs: $5,700. After making a fuss, they agreed to a 25% discount and since I had guests coming in from out of country, I okayed the repairs.After that I started checking reviews online. I noticed that quite a few people had complaints about headliner malfunction. One was at 14,000 miles. Had I been using my sunroof, I would have probably discovered this problem sooner and would have been a part of warranty. I do think it is a faulty part and manufacturing defect. After I picked up my car, I got on the freeway and heard noise from the roof again. Stopped by home real quick to pick something up. As soon as I turned off the engine, there was a big squeaking noise coming from the engine. Took the car back and had a test drive with the service manager on duty, and he concurred with the two noise issues and promised to fix them. A week later the service advisor contacted me saying the noise from the roof was fixed. However the squeaking noise was a result of repairing the gaskets. Explanation was that when there was a leak in gasket, the air had an escape route.After replacing the gaskets, the air had nowhere to escape, thus making the noise. To eliminate the noise I would have to pay to replace the valve cover. Beware: If you are buying a brand new BMW, there would be a squeaky noise from the engine because the gaskets would be new and the air would have nowhere to escape (lol). I contacted BMW corporate to explain my situation and to be refunded for my repairs, waste of time and inconvenience. They dismissed my claim and said there was nothing they could do since I no longer had warranty. I definitely feel profiled as a woman, and I feel like the BMW dealership preyed on my lack of mechanical knowledge to squeeze me for every cent. This was a truly exhausting and upsetting customer service experience. I expect much more from a luxury car company.

I purchased a certified pre owned (CPO) 2006 325i sedan from Center BMW in Sherman Oaks, CA. with 54k miles for less than $30k. I was 24 years old, recent college grad, and just bought my dream car, I was happy. Within a year of purchasing, I experienced problems. The dealership fixed whatever was under warranty for the next 2 years (as per the CPO warranty). In the 6 years I have had this car, I have put on 63 miles, so now it is over 100k miles. I took care of my car and gave it whatever attention it needed, right away.Once the warranty was over, I experienced more problems that I had to pay for on my own: new Xenon headlight, all 6 pistons back firing (at different times over the 6 years), transmission gave out, power window on rear passenger side broke, window locks broke, driver side door handle/lock broke, display on radio broke, starter broke, rear view mirror broke off window, interior of steering wheel peels off, rear window molding had to be replaced twice, driver window motor stalls, passenger front door lock motor stalls, molding around passenger rear window leaks and water gets in with rain/car wash.Molding of roof racks peeling, car rattles when you turn the wheels to the furthest point possible while driving, especially on an incline, car rattles/shakes when the AC is on and car is at a complete stop, AC turns on automatically randomly, exterior lights on drivers side stay on when car is off and locked (randomly), BMW symbol on hood peeled and faded, and there is a loud, embarrassing rattle coming from underneath the car.For 20% of these problems, the dealership fixed under warranty. The rest they claimed were not under warranty and I had to pay for out of pocket. For about 30% of these problems, I took my car into the dealership 3 times and they could not figure out the cause and suggested I would fix and pay out of my pocket, even when the warranty was still valid. They claimed the warranty did not cover since they could not find the root of the cause and I would have to pay for time and labor for the dealership to take the car apart and figure out the root of the problem and then determine if the problem would be covered by warranty. The third time I caved in and paid for labor/time for the diagnostics and after all that the dealership told me the problem was not covered by warranty.Center BMW just sold me a lemon and sucked every penny out of my dream car. I finally got fed up and wrote a letter to the corporate offices explaining to them how unhappy I was with my BMW and how the dealership handled the problems and also mentioned how the lemon I purchased was a disappointment since I received a poor quality car that did not live up to the reputation BMW holds. Their response was there was nothing BMW would do once the warranty expired and the owner was responsible for all repairs.

BMWs are the most reliable cars. They always look new as they keep, for the most part, their beautiful design. My car has 56,000 mi on it and is a pleasure to own. It is made well and is basically trouble-free. My older car has features that new cars have only gotten years later.

I bought my car in May. I unfortunately hit a deer at 60mph. I walked away without a scratch as the car protected me completely. I hit the deer head on. This is as safe as you can be in this car. The performance is amazing and you get great fuel economy. I highly recommend this car.

My 2011 BMW 335d has had the Service Engine Light on for most of its life now. Every single time I took it in while it was under warranty they could never find anything wrong. I even had to bring it back to Kuni BMW four times because the DEF warning like kept coming on. They would say, “Oh, we just filled the DEF, it is fine.” Lo and behold, once my warranty had expired, they found the problem. Now, the latest issue, I have brought it in regularly for its oil changes, etc. The service engine light keeps coming on. Then the engine malfunction light. Took this beauty in today and guess what? Now it has a Carbon Build Up problem. After doing some research online today, it seems many 335d are having terrible carbon build up problems. Well guess what, no warranty and now an additional $2,800 to repair and 10 days in the shop. Seriously??? It seems to me, for the amount of money spent on BMW their cars would be more maintenance free, however, I feel this is the game of BMW. They know these engines have widespread problems and yet they do not protect the consumer. I am so sorry I bought this beautiful car now!!! Poor decision not to believe the terrible reviews. My car is just slightly out of warranty. You think they would extend my warranty in a good faith effort to keep a valued client, however, they could care less. Very disappointed!!! Do your due diligence before investing in a BMW. As my friend put it to me, he has diesel vehicles with over 100,000 miles on it without a carbon build up issue. I feel like I am going to file a lawsuit against BMW at this point. There must be a Lemon Law.

This vehicle really is the ultimate driving machine for its segment. What it lacks in luxury it more than makes up for in performance. I only gave it 4/5 stars because I favor comfort over performance of which BMW prioritizes oppositionelle of me. Only complaint is that AppleCarPlay is subscription only as of today. Hyundai includes it standard.....not a good look.

Car started giving MAJOR and EXPENSIVE problems around 75k miles. My brother also had a BMW and he had a different model but same issues. These cars are absolute GARBAGE. They will break down and cost you an arm and leg. STAY AWAY!!!! Go with a Honda or Toyota.

BMW is the Toyota of Germany. Reading all the reviews, the non-response of the company, and the mechanic/engine problems of the car, I cant help but remember what this company is selling - a prestige status symbol. Anyone whos thinking of buying a BMW needs to take a trip to Berlin, Germany first. In the debt-ridden capital, you will see that BMWs are the bread and butter cars of Germany. BMWs line up the streets next to homeless shelters, graffiti parks, and taxi stands. Delinquent juvenile teenagers drive a BMW. Older middle class ordinary citizens drive a BMW. People who have no teeth have a BMW. BMWs are just about the most commonplace car in Germany, like a Toyota Camry here. Somehow, the brilliant marketing campaign and the high price tag for initial purchase and maintenance have convinced North Americans that BMWs are a luxury ultimate driving machine. Autobahn sounds so cool in English. In German, auto means car, bahn means way (as in U Bahn, sub-way, S Bahn, another type of subway, and autobahn, car-way or highway). Before you think that the company will value your $400,000 spending over 10 years, think again. They dont really care as they are already laughing all the way to the bank. In fact, the more expensive the maintenance, the more prestigious the brand. The brand is for people who have money to burn. The more mechanic problems, breakdowns, and barriers the company creates, the more it sets the people apart in who can maintain this prestige factor. Before you buy a BMW, go to Germany and spend a week in the major cities and walk around the poor areas. And once you see how commonplace BMWs are, the more youll think twice about doing what you are doing.

In 2014 I decided I wanted to drive the ultimate driving machine. What a mistake. I asked my cousin who works at a dealership to locate something for me. In June 2014 I purchased my 2011 BMW 328i xdrive SULEV with 29k. I purchased extended warranty and Gap insurance for slightly over $30,000. I realized I overpaid but I was okay with it because I really wanted this vehicle. A few months into it my car began shaking violently and had a very rough idle. I had to replace spark plugs and coils. A few months after that it started having electrical problems. The car would turn off the heat, ac, radio, and lights. I had to replace an electrical module at 45k. I contacted BMW and they offered to pay 95%. I was satisfied until another few months went by and my car kept stalling, launching itself into traffic, shutting off and turning back on while I was on the highway, and wouldnt keep momentum. Turns out the fuel line broke off in my tank and I needed to replace the fuel tank at 50k. I called BMW again and they offered to replace it with only $250 out of my pocket... At this point I decided this car is a nightmare and I wanted out. Too upside down to replace it I decided Ive replaced enough and it should be good to go for a few years. NOW its idling rough again, hesitating to move and shaking violently once again. BMW offered me a $1,000 loyalty to trade out but dealerships are only offering $15,000 and I owe $26,000. For the age and mileage of this vehicle I should not have had it in the shop more than 5 times for serious maintenance. This car is a nightmare!!!! I would NEVER recommend BMW to friends or family members unless they dont mind having it in the shop more than on the road. Between electrical issues, faulty fuel pump/fuel line, coils, and an obnoxious ticking sound I have more of a headache than an ultimate driving machine. Its more like the ultimate pain in the butt. The cigarette lighter has never worked so I cannot plug in a GPS. When I have my ipod or Pandora playing the radio will randomly change the song or shut my music off and default to the radio. It also gets so hot that the radio stops working and says HIGH TEMP. It overheats and wont play music and turns off the AC or the heat randomly. For the price of these vehicles new and pre-owned they should not have THIS many issues. I have less than 65k on it and it constantly fails me. BMW is by far the worst vehicle I have ever owned. If youre considering a luxury brand try Lexus or Infiniti. BMWs are a waste of money!!

I bought a CPO - BMW E92 M3 2008 model, which had done 39,000 miles. Car was good. Clutch was hard from the beginning. Just drove 4000 miles over a period of 3 months... and then I keep hearing this click sound every time I changed gear... and the car diagnostic showed no problem. But when I went for servicing, they told me… broken pressure plates which I paid $2400 to get it fixed, and told me its not covered under CPO. I was very upset. Then after a week I got the car and just driving the car for 100 miles, the clutch gets stuck to the floor and I almost missed a major car accident. I was this close to death… because the car halted at 40 mph in the middle of the road. I am so disappointed with BMW. The car is still under CPO.

I purchased a brand new 2007 BMW 328I in October of 2006. After 6 years of owning that car, I am completely swearing off of BMW for life. Most recently, the steering lock on the car malfunctioned. A few months back, it was an engine overheating problem that caused my engine to completely lose all power in the middle of a busy intersection. Over the years, there were countless incidences of the vehicle losing power. Put all that together with a ride that is hardly ever smooth, lots of jerkiness and delays in acceleration. I contacted BMW to complain about the most recent issue - not because the issue itself, but because of my level of dissatisfaction that a brand as reputable and as costly as BMW would present me with this many issues on a 6-year old car. It pains me to have to say goodbye to a car that is as attractive as the BMW model, but I refuse to spend my hard-earned money with a dishonorable company on a car that under-performs.

My new vehicle is the worst experience I ever had. Wind noise creates so much distraction while driving that I feel safety issues are questionable. While driving I cannot focus on the road because the only thing I can hear is wind noise. I took vehicle to dealership twice, and third time they refused to take it in. They said that all of them are like that. I made a mistake to trade in my 2007 328i, which never made any noises. BMW needs to supply complimentary helmets with every new sold vehicle because that appears to be only cure. I tried turning my radio volume up, and still I can hear it. But another thing that worries me is that I have constant headache from the volume. Does anyone experience the same issues? I have called the manufacturer, and they are not concerned at all.

I lease a 2014 528i and I am about to return the car at the end of the Nov 2016. I have leased Lexus, Mercedes, Audi, Volvo and Toyota and I have never had such a ridiculously high inspection report/quote. They charged me for 3 tires @ $300 ea! (I have 34k miles on the car) and they charged me another $1200 dollars for absolutely normal small MINUTE DINGS on the bumpers. That is outrageous! I called customer service and everyone has a very pompous and entitled attitude. Theyre very rude! One supervisor finally removed 1 tire charge and 1 ding charge of $300 but still leaving me with an abusive $900 charge for a couple of very small dings that you can barely see.I called customer service a second time and the woman I spoke with was rude, short and useless! Not to mention that after driving the car for 2 years it started shaking and rattling when idled at a traffic light. These cars are not built well at all. They are the ultimate driving machine indeed. They will ultimately drive you broken, frustrated and unsatisfied. I was actually considering leasing an X6 but now I WILL NEVER LEASE OR BUY ANOTHER BMW AGAIN.

I have a 2009 BMW 535i with odometer reading at 17,000 miles (28,000 km). As result of defective battery terminal cables, it led to ongoing discharge of battery. Autohaus Graser, Pressath, Germany states now I must buy a new battery, which is nonfunctional due to being inappropriately discharged by the defective battery terminal cables (recent recall). Also, the electric water pump became defective as a result of electrical problems secondary to the defective battery cables and has to be replaced. I requested reimbursement for new battery and water pump as result of faulty battery terminal cables which led to electrical problems. I am overseas in Germany with my American Spec BMW, which was purchased new in Germany in October 2008, Pentagon Car Sales.

My car was delivered with the engine light on. I subsequently had it taken back to BMW in Monsey, NY using my miles (over 100 there and back) only to have the light go back on, over the course of the lease. The tires, it appears arent strong enough for the weight of the car. I would get a flat often or bubbles on the tire, not to mention I felt everything on the road. My issue is mostly with roadside assistance. It would have been better not to have it as an option. I would never have gone with a BMW to start with, but more importantly I would not have been stuck for hours waiting for a promised tow truck -- that never showed up. On 3 occasions during my lease term of 39 months I needed roadside service. The first 2 times, they didnt have anyone and the third time, after waiting 90 minutes I was told the TOW TRUCK broke down. Its a joke!!!

My 2012 BMW X5 was recalled and I took it to BMW of North Scottsdale to have the work done. They had to remove the oil filter or something and apparently did not bleed it properly. I went on a trip and limped into Denver where I took it to Schomp BMW. They had to replace the oil pump ---it must have burned out due to air in the line. NOW apparently due to the oil pump going out the ENGINE has major problems and the cheapest way to fix it is replace the engine. There is a rocker arm problem with some of this years but mine is not in the VIN # for that problem so is likely a rod.

Do not purchase a BMW X5. In 5 years, it has required 20 major repairs, thats 20 ...do the math. We are running out of parts to replace. I was recently told by BMW service that I should expect $3K to $4K a year in service cost...interesting business model...manufacture a piece of (blank), but make it look really cool and then charge customers an exorbitant amount to repair it. To be fair, I owned a 528i for 8 years before the X5 and never had a problem. Only put oil in it for 8 years - great car.X5...run away...fast.

I own a 2007 BMW (American spec) 328 XI with only 67,719 miles on it. On November 10, 2014 while in Ramstein I discovered that the reverse gear wasnt working. I went to the BMW dealership in K-Town to have it looked at before I traveled back home, three hours away, since I didnt have an appointment they had me wait 3 hours to be seen. The gentleman who I finally spoke to, he actually walk me out to my car and check it out for himself, told me that I was good to drive home and that there was nothing that they could do for me. I would have to make an appointment. On November 11, 2014 while driving home with my three children on the Autobahn coming from Ramstien my car lost speed and I was not able to accelerate. I was able to pull over to the side of the road without causing an accident. When I put the car into drive it just stood idle as if it was in neutral. None of the gears worked. I had the car towed and the tow company who took it to their mechanic who they told me that it was probably the transmission. On November 12, 2014 I called BMW of North America and was told that they couldnt help me since I was in Europe.I search and searched for the BMW Europe number, finally found it, called on November 13, 2014 and got the run around. I call BMW Europe again on November 14, 2014 and got the run around again. I called BMW of North America back on November 17 asking for assistance, a middle man to assist me since there was a language barrier and I wasnt getting any help from the BMW Europe customer service number. I was told that no one could assist me since I wasnt in America. They were unable to call Europe on my behalf.Since I live in Velburg (3 hours away from Ramstien) I called ADAC and had the car towed to Hormanns (09492906321) in Parsburg (15 mins away from my house). It took ADAC a week to deliver my car to Hormanns. Once they received the car Marcus took a look at car and called the BMW dealer in Neumartk for advice. They told him that the rings in the transmission had broke and I would need to buy a new transmission. They also told him that there was recall a few years ago for the transmission rings to be replace. I have only own the car since July 2014. I do have all the service records from the previous owner and all the work and service is up to date and all had been done by a certified BMW dealership. My question to BMW is if there was recall why wasnt the rings changed out when the previous owners took the car in for service?On November 21, 2014 I called the BMW Europe number (089125016000) again and I asked for a good will to assist with getting my transmission replaced. I spoke to Christina ** who assured me that someone from the good will dept would call me back within a few days. On November 26, 2014 I called the BMW Europe number again since no one had called me. I spoke to Jasmine ** and she assured me that someone would call me back within two days. She also gave me a different number to the good will dept to call back just in case. On November 28, 2014 I called BMW Europe good will (089125016030) back and spoke to Mandy ** and she told me that it was still in review and someone would call me back by Wednesday, 3 December. On December 1, 2014 I called and no review had been done and I was told that I should wait until Wednesday for a call back. I called on December 2, 2014 and was told again that the review wasnt done and someone will get back with me. After I hung up with BMW Europe I called BMW North America and explained to the customer service rep what was going on and she transferred me to the BMW military sales dept.I have explained to everyone that I have spoken to that I am currently using a rental car, to take my children to school and go to work. The rental car is costing me more than my car note. I am in desperate need of getting my car repaired.I bought the car because of BMWs high quality standards. I was even going to trade it in before we PCSd for a X5, however, this whole situation has been nothing but a nightmare.On the afternoon of Friday 5 November 2014, three weeks of trying to contact BMW, Mr. ** from customer service finally returned my phone call. He informed me that in October of 2013 the drive box next to the transmission had been replace by BMW and that, that might be what is causing the problem and I should try to get the car towed to Praller BMW in Regensburg (about 45-60 mins away from where the car is currently at). I was so relieved to hear that. He said that they need to check the car out. I asked him was BMW going to have it towed? I had paid for towing already and I am currently paying for. Rental car, which I can not afford. I expressed to him the mechanic at Hormanns told me, that it was the transmission and that the rings in the transmission had broke and to my understanding that there was a recall on it a few years ago. He asked me for the mechanics number and that he would call me back. After about 30 minutes of waiting on a call back I called the mechanic and the receptionist told me that the BMW rep called and they they was going to have the car picked up.I called BMW back from the number of caller ID and Mr ** whole tone of voice had changed. He informed me that BMW would not pay for the towing and that it would cost me 250 euro and the new transmission would cost me 5000 euro. My heart dropped. I asked him Will BMW give me a good will to help with the cost and he told me No! The mileage is low, very low. However, the car is 7 years old and BMW only gives good will to cars up to 5 years old. I ask him to please ask his supervisor to reconsider and he told me that he has already discussed this with him and theres nothing that can be done.I asked him if I could speak to the supervisor and he told me no. I asked if I could speak to the supervisors supervisor and he told me no. I told him that I didnt understand why I was being told no considering all the services had been done on the car had been done At BMW and there is record of it. I understand the car is seven years old, however, I bought it because of the low mileage and BMWs rep for quality cars. I bought it for the driving experience. However, I am experiencing the sitting experience . I told him that if I was in the states that Im sure BMW of North America would assist me and he told me Youre in Europe, not America. You can go back to America. I told him that I was offended and I have never been treated with such disrespect. I am going to let all the soldiers and families know how I was treated. He said ok and hung up.I immediately email BMW of North America for assistance and they told me there was nothing that they can do since BMW of Europe was assisting me. I emailed them back and told them that they was not going to help me. I also informed them that I was going to seek legal advise and write a few articles in military paper to make the military community aware of what I went through. They emailed me back and told me thank for informing them of what I was going to do and do not contact them or BMW of Europe again. I am so heart broken. There are so many complaints online about people who have the same complaints about the transmission. A few of them was offered a good will through BMW of North America. I even expressed trading the car in for an X5. However, I never want to deal BMW again. Its obvious they dont care about their customers let alone US Army Soldiers!!!

I leased 2014 328i since Feb. 2014 and has 4600 miles on it and just went to BMW service for the fourth time with same issues. First they cant duplicate the issue then second time foreman got into my car and verified the noise. Third time, they could not verify again when the noise still continues and fourth time, I decide to take it to different BMW service center and the mechanic sat with me and verified the noise is there and wrote on service report. But, as I picking it up the noise were still there and I notified BMW north America but no response. What should I do? Should I hire a lawyer? Or is it something I can deal with BMW North America?

This company is being run straight into the ground. They will lie to you and in our opinion are crooks. So sad to see what was once a great car company turn into what it has become today. I would have to say that I agree with all the other reviews regarding this horrific company. Please take our advice and buy a different type of car that will give you the respect and service that should come with a car that prides itself on Customer Service.

We bought a used 2007 550I from Momentum Southwest Houston BMW. It were all lies from the start. The salesman tells us the car has to have special tires, which were on the car and they installed 2 of them. On the test drive, the salesman would not show us how to use the paddle shifters SMG 6 speed. After 6 weeks of begging for a manual and spare key, we finally got a manual and key which we had to pay for. The paddle shifters do not work, as well as the driver seat thigh support motor. One cold 40 degree morning, the check engine light comes on. When my wife got home, I put my scan tool on it. The thermostat is bad stuck open and we took it to dealer as we bought warranty. The warranty company says it does not cover all pre-existing conditions. I talked to the GM at the dealer and they offered to replace the seat motor and repair the paddle shifters for free. While it was there, they call and tell us that all front and rear control arms are bad and needed to be replaced. With an alignment of roughly $2100, I told them Ill take care of the thermostat and suspension. I install lift kits in trucks for a living, and the parts for MOOG are cheaper, but the dealer wants $1800 for parts. MOOG parts at retail are $249.00, I can do the math. We can take it back there for alignment if they dont try to jerk us around for something else. I wont probably buy another one. What a **. We drive off the lot, it depreciates and needs $5000.00 worth of repairs before we get it home.

I bought my 2014 X1 with 3800km on it. So far 1) the front end had to be to be replaced, 2) airbag recall, 3) Idle stop stopped working, 4) smell of fuel lingers in the interior, 5) most of the vents are brittle and break, 6) hazard lights switch is broken, replaced and broke again three days later. 7) Rear hatch door unlatches when gremlins want in or out, 8) rear door latch passenger side won’t latch. A door I rarely used.9) Valve cover and gasket replaced with 89000km (55000 miles), 10) Hole in the valve cover, 11) rust coming through under the rear hatch door. Told by Georgian BMW, Service Manager, who never worked in a body shop I was told, nor his manager, This I was told was due to a alteration. Car has never been in an accident, no record of an accident is apparent. BMW Canada told me to get the dealership to take pictures of the rusted area, Georgian BMW refused. (I won’t step foot in that door ever again and make it a point to tell anyone of the troubles I have with both car and dealership.)12) Doors locked with car running, 13) side plastic plate at bottom of door pops off. Had to use $4.00 tube of silicon on a “fine piece of German Engineering”. 14) Front cowl is plastic and broke off while hitting a pothole in the cold... Did I say...plastic front cowl like in the same plastic in the toy cars my Grandchildren play within the bathtub...but obviously more resilient. 15) Intermittent wipers are stuck on one speed. Told by Georgian BMW this was due to an aftermarket windshield. Odd in the corner of the windshield it reads BMW and I had never replaced it from when I bought the car. Funny that whenever I go into a BMW Shop to repair my car, continuously try to sell me a new and improved model of crap.

To begin, I have wanted a BMW for years but always talked myself out of one. But several months ago I traded my reliable Chevrolet in and got a BMW (2011 328i) that was a year older. I had the car for 1 week and had a problem. It was making a very loud whining sound. Turned the car off and it didnt make the noise again and no codes came up when they checked it in the shop. Following six months later, the sound is back, this time I recorded it before shutting the car off. Again, sound was gone when I restarted the car. Happened again two days later. Got it into the shop by calling every person in management whose name I could get a hold of at the dealership - it wasnt easy getting the car in! Two weeks later I get the car back - they replaced a head gasket seal (?). The car did not have the same get up and go and the steering now felt very heavy and/or stiff. I go back and they say my car is fine. I had just gotten use to the electric steering and power of the 2015 loaner I was driving. Another two weeks go by and I was telling myself that BMW was full of BS and I needed to get the car back in there for them to make it right, but I am busy and hadnt even been able to make the phone call. A few days after my thoughts of getting the car back in, a salesman text me and says the GM says hes giving cars away today, come down and they will get me that 2015. I replied and told them to be real and they had a lot of nerve contacting me considering my car still wasnt right. They immediately called me and the GM asked me to give them one more chance and he would make it my best car buying experience ever. Okay, so I end up with a 2015, 20 miles on it. Lacks the amenities of seat warmers, sun roof, satellite radio, and GPS, all of which I have always had in my cars but I figured no $ out of pocket, payment I can afford and brand new reliable car - for a single mom/student/employed woman that was a pretty sweet deal. Now, at 3,000 miles my car is giving me problems and I need to get it in the shop before I get stranded somewhere. When its cold, I can barely make it out of the driveway in the morning or hot afternoon. The best way I can describe it is it feels like its flooding out and not going anywhere - kind of like trying to run a lawn mower or motorcycle with the choke on. On top of that, the motor sounds like a cheap old jalopy vehicle. I wanted BMW because I thought they were a quality vehicle, sure to be reliable - I should have done my research. I loved that you could get in a BMW that had 85000 miles on it and they didnt have a single rattle and I loved the smoothness and comfort of the drive. I now have to admit, this was one of the stupidity decisions I have ever made! :( I need to.figure out a way to go back to the reliability of Chevrolet or Ford!

We love the style lines and color of BMW 328i. Its a well-rounded car with its size, luxury features, maintenance and insurance costs. When test driving it we were really impressed with how quickly it responds to the driver. It drives like a dream. We also like the convenience features, quality feels when you close the doors and touch the fabrics/ Materials used inside. Very pretty color and we enjoyed the car dealerships low pressure, friendly and helpful attitude. Phone interaction and price were all attractive to us. However, I wish the engine sounded deeper/ Stronger. Wish it had a standard rearview camera, it seems strange a luxury car brand would not have this as standard today. Also, why do all BWMs eventually smell like crayon?

I have a 2007 BMW 525. Its engine block was broken by driving over a road bump. I never heard of solid metal breaking, but it was required a new engine. Thanks to my insurance, they covered it as road hazard but my rates are up and had to pay $3000 out of pocket as deductible and related expenses. My friends still do not believe that it needed a new engine.

I purchased a BMW 228i from a authorized BMW dealer and right after one year with 12000 miles on it the original Pirelli tires on the car split from the sidewall. I know for sure that I didnt hit the curb or anything and the car is always garaged. When I spoke with BMW they said they cant do anything about it and you need to contact dealer. So I contact my deal and he said since you didnt purchased any tire warranty with us we cant do any thing and you need to pay $400 to replace the tire. Since it was important I went ahead and spend $400 for just one tire.Now its a month passed and the exactly same thing happened on another tire and this time I again contacted BMW asking if there is any manufacturing defect with the tire or wheels. They opened the case and asked me that we will take 3 days to revert back with the case. Its already 1 week passed and they never bother to revert back to me on whats going on with the case. Couple of days back I called customer service and they said its being assigned to the service manager Matt ** in BMW and if you want you can call at his extension otherwise he will revert back to you. I called at his extension 3 times. Left a voice message but they just dont bother to at least call me back and tell me we are working on it. It feels like they just dont care about they customers, not sure if they are working in the office or not. THE MOST PATHETIC customer service from such a big company.Now that not over, this time I went to discount tires for this tire issue and they said if you are at tread count lower than 2/32 (which is 8/32 since the new tires are at 10/32) since you purchase the new car which and if it is a run flat tires Pirelli (Original tires from BMW) will replace it for free and if the tread count is lower than that (8/32) it will calculated as pro rated basis. They called Pirelli themselves and give me after pro rated calculation. They gave me $100 back and also replaced it with new tires. Now when this happened to my another tire neither BMW or their authorized dealer (Ralph ** BMW), that you will get the pro rated amount back. It felt like Ive been cheated by BMW and their authorized dealer.

This car has a Huge Oil consumption issue that BMW attempts to play off as a normal operation of the car. 2 quarts every 1500 miles is not normal. Had I paid New retail price for this car I would be furious. What a sad excuse for the flagship of this great company. You should be ashamed of yourselves for selling a car with such a well known problem. If this were the aviation industry this car would be the equivalent of the 737 Max jet and should be grounded until fixed appropriately and for free. Not as part of a consumer pay 7-10k motor replacement. Its not our fault you built a faulty pos motor and threw it on us to deal with. Shady af BMW.

I have always dreamed of owning a BMW and be able to take it to service with no problems like I have received. From intake to invoice to floor manager, it has been a complete disaster with them and how I was treated in the service department.

I purchased a brand new 2006 525i. It has been my dream car, and I was excited to make this new purchase. I have kept regular service and maintenance on this vehicle, and keep it in the garage at all times when I am at home. I have another car that I drive to work during the week, so the BMW is mainly used as my weekend vehicle. About four years later, I noticed the paint starting to wear on the hood. Then about three or four months after that, the paint on the roof of the car started to fade, and lastly the paint on the trunk of the car, noticed fading. I took it to Tom Williams and spoke with the service manager and the regional manager, who was scheduled to be in town that day. They took my vehicle to one of the service men, and he stated that it looked like soap may have been left on the car and that it could be buffed out. From there, they informed me to take it to their Collision Center to have it buffed out. The servicemen at the Collision Center told me that they could not buff it out and that it was a defect in the clear coat that was originally put on the car. I was given an 800 number from the servicemen at BMW, and from there, they told me that my vehicle was out of warranty. I took it to a few other local body shops, and they informed me of the same thing; that it was the clear coat that was poorly applied. The local serviceman asked me if I had the car shipped, and I answered yes. I special ordered this vehicle and had it shipped here to the U.S. He informed me that he had other customers who had the same complaint and that it may have been the salt water that caused the paint fade. He informed me that it was a water-borne clear coat that was initially put on the car, and that it was a poor type of paint that is not designed to last for the amount of money that consumers pay for this type of vehicle. This is my dream car, and it is very disappointing to know that I invested this much money in a vehicle to have to drive around with fading paint. I have a Toyota that I have had and driven for 15 years now, and the paint is still intact, and it puzzles me that and after five years the paint on my BMW is worn.

Today I went 25K regular service for my 2016 X+ BMW car. And I waited almost more than 2 hours and service just finished. Service manager told to me My X4 and many X4 has some problem about on back seat babe sitting fixing problem. This is fabrication error for all X4 BMW models. And they told to me this between 2-5 days service and they offer me complementary car replace with my car and fix my car. I accepted and I waited more than 1 hours. After that they took my car and they offer me TOYOTA COROLLA for one week driving for free. But I bought less than 1 year ago paid 59 K and bought BMW X4 and service try to give me Corolla. Ridiculous and I didnt accepted and go back to my house and I waste my time for with stupid paper works.I wont refer to anyone and BMW driver do not choose this Service... And service guy extremely rude too. His name is Joseph **. Dont waste your time and try another BMW service and dealer. Before I used 2 different BMW service dealer and both gave to me wonderful service. I am stupid to try Lauderdale BMW of Pembroke Pines but again hell NOOO.

How many of you guys have had to replace your door handles on your BMW X5 from the year 2005 to 2008? How many of you had to replace your windows and how many times have you had to do it? Theres a defect - very very bad defective thing in their door handles to the point where they will break and you cannot get in or out of your vehicle. Also with the windows they will fall all the way into your car like theyre not like its not heavy enough to hold it. Okay its a shame that all of us have had to go through this and we repair it and we dont ever do anything about it. If I would have known that I wouldnt have purchased it. I cant get in my car from the outside at all without going through a window after breaking my car every time I want to drive it. Its a BMW X5 2005. Thats a shame. Should no luxury vehicle have a handle broke on a car. Ive never met or seen a car that had a broken door handle or is that the windows just fall down into it like the wires are not heavy enough. But BMW does not want to admit that its a defect. I dont know why theres no class action lawsuit but I will warn you do not buy yourself a BMW X5. The handles will break and you will repair them all of them. You will not be able to get into your car okay. Dont even do it. Its not even worth it their alternators. The car goes through alternators like its going out of style. Every time you turn around youll be buying a new alternator because the oil sticks into the alternator. These BMWs are highly defective mostly all of them. I dont know nobody who hasnt repaired a door handle. Do not buy one of these.

I own a 2008 335i with 50k miles. I was alerted via the mail that there was an airbag recall. When I called the 800 number and gave them my VIN I was then told it had 3 recalls. I called the closest BMW dealer to schedule repair. I was told they could not give me a loaner car even though I am an hour away and the three recalls would take all day. Upon arriving at the dealer with my wife following me in another vehicle I observed customer after customer receiving loaner vehicles for only routine service. The recalls werent my fault, BMW offered no help at their 800 number.This will be the last BMW I ever own. I own or have owned Mercedes, Porsche, Ford and GM. In this day and age vehicles have issues I understand that but BMW should have stepped to the plate and at least offered a loaner for a 7 hour repair. They did not...This review may not mean much or my one wallet may not mean much to them but they will not receive any more of my hard earned money....

Do not buy any BMW products at all. It is not a suggestion but it is a warning as you will regret if anything will go wrong. They are only profit oriented company and do not show any sympathy or care about their customers or general public. My brand new X7 was on fire last month without any indication on the dashboard. Me and my entire family (including 2 kids and 2 senior citizens) were in the car when the car started throwing smokes without any indication. I acted on time and stopped the car and we all left the car. While taking out my 4 years daughter from the car seat the car literally went on fire from the engine. It was freezing cold day with a single degree temperature and snowing and we all were standing outside until the fire dept arrived. We we all lucky that we survived without any physical injury but mental trauma was never less after that incident.I called BMW NA and filed a complaint to start an investigation as I also saw an article sent over by my friend from CNN where BMW is being sued in South Korea for the same engine fire issue. They acted so negligently that on the scheduled inspection day the public relation officer called me and told me that they didnt get an access of a car from insurance company as it was not communicated with them...Seriously? This shows how lightly they took the entire incident. In the end they wanted to offer me 2 month of lease payment and wanted me to buy or lease new BMW and sign a contingency not to disclose this information to NHSTA or any other places including social media. I declined their charity and chose to go out in public to educate them not to go for BMW brand. It is a known issue of BMW that their cars go on fire lot more frequently than any other manufacturers.DO NOT BUY BMW...THEY ARE VERY PATHETIC IN CUSTOMER SERVICE AS WELL AS PUBLIC SAFETY. SPREAD THESE WORDS OUT TO AS MANY PEOPLE AS POSSIBLE AS I CANT SUE THEM AS NY STATE LAW DOES NOT HOLD THEM RESPONSIBLE BECAUSE NO PERSON WAS INJURED PHYSICALLY. IF YOU NEED ANY OTHER INFORMATION ABOUT HOW BMW IS BEING SUED THEN GOOGLE HOW THEYRE BEING SUED IN SOUTH KOREA AND IT WILL SHOW UP...

I bought a brand new BMW 530i in 2004. Since I am an independent consultant in the software industry and often work at home, I dont drive that much so until yesterday, it has only about 80,000 miles on it. I was driving on a bridge in San Francisco Bay Area in a slow traffic yesterday, both transmission and engine burned down suddenly (with regular maintenance). The car has been giving me troubles from the first week after I bought it. Whenever I drove in slow traffic, the on board computer will show a warning to tell me Transmission Fault. I have to pull over to turn the engine off and turn it back on again; otherwise, I cant drive it.My BMW - I was told the three letters can be translated into Dont Touch Me into Chinese - finally dead yesterday. I paid $400 to tow it to a BMW (dont touch me!) dealership near where I live, and just got a call from them and told me the total cost to repair is more than $16,000. I am filling a form online to donate the BMW junk to a charity now. In my will, I will ask my son not to buy Dont touch me in his life, and ask him to tell his son not to do so neither.

I purchased a brand new special order 2011 BMW 128i. I love the car and treat it like a baby. It has only 13,000 mile but required new rear tires. Very expensive items and with traction control and safe driving why did it need new tires. I hate the run-flat tires. They are hard as rocks and negatively affect the driving dynamics of the vehicle. The vehicle has no spare or temporary spare. To balance the vehicle, the battery has been placed in the trunk. It would have been wiser to utilize regular tires and provide a temporary spare in the trunk. My battery is now starting to fail. Of course that happened two months after the 4 yr maintenance expired. I just discovered that a new battery costs over $600 because the vehicles computer has to be reprogrammed for the specific battery. Only BMW and a few authorized service centers can perform a battery replacement. So, a $200 battery costs an extra $400 for installation. That is just plain crazy. Hate the tires now, hate the cost of normal maintenance.

We purchased a pre-owned certified BMW in Fresno, CA in April 2013. Within the first week we had problems with the electrical and our amp went out completely. We were told that it needed to be reset but it continued to fail. We had to take the car in 5 times before they replaced the amp. This was only the beginning of our problems. In the first year of ownership, we had multiply problems with the car including but not limited to: new air conditioning, rear door latch, interior door panel, oil leak. The biggest and most dangerous problem occurred on February 11, 2015. I was driving home on the freeway and I lost all power in the car. We were in the fast lane, going up a hill and suddenly no power! There were no warning lights of any kind, just complete power failure! I was able to pull over on the freeway and call the BMW service department in Fresno. I was told by my service adviser to simply turn off the car and it would reset. Upon my arrival back in Fresno, I took the car in to the BMW dealership for repair. After the car was there for a few days, I was told to pick up the car because the service department found nothing wrong with the transmission. Once again I drove the car and with my family in the car on the freeway, I lost complete power again! I took the car back to the service department and told them the car was unsafe to drive. I was given a loaner car. My car was in the service department for one month! My service adviser called me and said that there was nothing wrong with the car and to come and pick it up! I then called the service manager and customer relations with BMW corporate. I explained I could not drive this car because it was not safe for my family or any other driver on the road! It was then that they did an electronic test and determined that it needed a new transmission. On July 23, 2016, on our way to the central coast, the engine started making a horrible loud noise. I took it in to Coast BMW and they informed me my AC compressor was out, the wishbone was cracked and had to be replaced and they found 2 oil leaks. My car had been burning one quart of oil a month and the Fresno service department told me that was normal for an x5! The service advisor at Coast BMW told me my car was NOT SAFE to drive. We had to leave our car at the coast and rent a car home. These are all problems that should have been discovered by the Fresno service team because the car had been in several times. There is truly no excuse for BMW to put the lives of my family and the lives of others at risk. I trusted that I purchased the ultimate driving machine. These problems should NEVER happen to another family. Please be warned that BMW is willing to risk your life and your families lives to save a buck.

My BMW is an X3. It is by far the best car I have had since my last X3. I needed to drive a Cadillac and ACURA to really appreciate the BMW. It drives smoothly and with power. It has great gadgets and a wonderful sound system. After five months, it appears to be getting between 24 & 25 MPG. The seat are really comfortable and there is pretty of room in the back. I looked at a Cadillac XT4 but my golf clubs wouldn’t fit - they do in the X3. The blue paint is beautiful. I really enjoy this car and feel very safe when I drive it.

I have a 2004 BMW 530i that was paid off. My daughter came home from work and parked it on the driveway and 2 hours after the trunk of the car caught on fire. The fire marshal said it was due the battery and the red wire in the trunk. I did not have comprehensive or collision insurance so the insurance company did not pay so I call BMW to let them know and I found out that there was other BMW that was in fire because the same issue. BMW took the car to evaluate the fire and then they came back and tell me the they are not responsible and offer 5k toward a certified or new BMW. I said I was not able to buy a new BMW at this point and BMW said we cannot help now. Im left without a car but I found out that BMW had a million car recall because that issue and the NBC news have other news on that issue as well but at the end nothing was done from BMW. I advise anyone with a 2004 to 2010 BMW 5 or 3 series get the car checked and file a complaint with anyone who listen thank you. At the end my car was totaled.

This is a 10 year old, 65,000 mile beauty. Dependable, great body, excellent running, fun to drive, small convertible with a functional back seat in a sporty car. Comfortable but still very sporty and fun to drive.

There is something so wrong in a car that has a guarantee of 50,000 miles and at 51,000 miles starts to break. My car has 62,000 miles and I have spent about $5,000 on repairs and I need to spend another $5,000 if I want to do everything that the house recommended. My guess is that BMW is learning from Detroits old book of how to go down.

I have had a new rear differential installed on my x3 for $3600. After 4 months and 4000 miles it started to make noises. I checked and it was only halfway filled with fluid. The fluid I removed was black and full of metal shavings. When I took it to the dealer he says he did not see any problem with the unit. So he would not replace it. I was told until it totally failed its mine to own. If it falls while under warranty he will replace. But if it falls a day later it all my issue. You can easily see its wearing too soon but they will not admit it. Where do I go now??? The oil from the old unit that did fail was nothing like this. It brownish and see through, no metal. But I cannot get them to admit this is not correct for such a new unit. They want to wait out the warranty and try to not replace it.

I hate my 2009 X6. Since I purchase this car 2012, I have had it in the shop 6 times for electrical issues! They tell me at the dealership they cant find anything wrong with it..... go figure but I keep taking it back. The last 2 times my son was in the car and the problems started. I want to trade it but I cant at this time.... No more BMW for me!

I am overly wrought about my purchase of a 1994 BMW (purchased in 2003 with only 62,000 miles). It now has 132,000 miles on it. The following has happened in the last three years: the transmission went out, air conditioning went out, SRS system is down, radiator went out (2 times), $2,000 of leaks, and lumbar adjustment (both seats) broken.

In a period of last 12 months, my 2010 BMW X5 has had the following failures, which leads me to believe either that BMW has no quality in their products or this SUV is just a lemon. 1. Check Engine Light - Radiator replaced in Jan 2014. 2. Car slows down in the middle of the road and stops - Fuel pump bushings replaced in Aug 2014. 3. AC stops working - AC leak Schraeder valve- Aug 14 4. Thrust rod replaced - Aug 14 5. Check engine light on - Oil leak from Oil Filter Housing - Nov 146. High pitched noise from the hood - Crank Case Vent system - Dec 14Called BMW for the last problem today and they just washed their hands off. Leads me to believe that they dont stand behind their product. Buyers beware. Do your research before you buy. There is certainly no driving experience here. It is the fear of your car stalling at any time.

Im owner of BMW X6 5,0 Xdrive (2009). I bought this car like a new one. This is my third BMW. After 63 000km BMW service-car repair-a new engine. Because the car big, oil losses. After this repair many times Engine Fault on my board computer BMW X6. After Engine Fault a complete loss of power. Very danger! Every time in BMW service they told me... Dont worry.. we will repair it. After BMW service -car repair - a new both turbo there - but next ENGINE FAULT, BMW service-car repair- a new injections there - but next ENGINE FAULT, BMW service-car repair- a new cylinders, but next ENGINE FAULT, BMW service-car repair-a new injections again, but next ENGINE FAULT. BMW service-car repair-fuel pump, but next ENGINE FAULT... BMW service-car repair both catalysts and more other parts... but ENGINE FAULT.. is still again and again there! The inappropriate condition of the car (BMW X6 5,0 xi) has several times put not only the lives of my family and me at risk but threatened also the lives of other drivers on the road. All these extremely risky situations were caused by repeated errors in the engine when in use followed by a complete loss of power. Dont buy BMW, if you love your life and your family!

I live in an area with really rough roads and the X3 provides a very smooth, comfortable ride and impressive fuel consumption. We’ve had our X3 for over 3 years with no maintenance issues.

I purchased a CPO BMW because I wanted to feel safe and secure that the vehicle was well maintained. The cherry on top was that I would be getting free maintenance for 3 years. Then I found out the restrictions along with the free maintenance which includes only one oil change a year. I live in an area where there is no BMW dealership. So after two years, I took my vehicle in to a local place so that I could get oil changes after 6 months. I thought it would be a good test to see how good the place was too since I would be taking it in to the dealership the next time. The service place reset the indicator lights on my BMW so that I wouldnt get the incessant notification - I thought was nice of them to do that. My mistake. I took my vehicle in after 50,000 miles to get it serviced and BMW said they couldnt perform most of the major 45,000 and 50,000 mile maintenance because the service light wasnt on. I tried to escalate by calling Customer Relations, but they pushed it back to the Dealership and the area managers. The area managers said since I hadnt been in to a dealership for over a year, it showed that I didnt have any brand loyalty.Keep in mind the closest BMW dealership to me is about 45 minutes away - so not a quick drop off. Also, keep in mind I went the past two years and realized they would only perform maintenance on my vehicle once a year anyway - anything earlier and I wasnt qualified for any service. Seriously? How much does it cost to change spark plugs on my car anyway?!?! Theyve certainly lost a customer in me. I was going to have other service completed ($800+) but after this treatment, Ill take my chances and go to a local place instead.Ill give them credit that they did perform some of the other warranty covered items (like replacing gaskets, etc.), but it makes me angry and frustrated that they wont perform the regularly scheduled maintenance items due to me not having brand loyalty, especially when Ive always gone to BMW except for one time. And something as minor as not changing spark plugs has decidedly made me never to buy BMW again. I love the way the cars drive, but the joy of driving it doesnt compensate for the poor treatment I get as a customer. I should have listened to everyone else who said BMW doesnt care about their customers.

Started with bald tires (VERY BALD, bands showing) at 7K miles. Going through tires every 7K miles. Engine light issues - they blamed the diesel version of the vehicle. Was in the shop for over a month on and off for that issue. Now the car has 25K miles and both brakes needed replacing, front & back. Trunk lid issues, driving alone and light comes on. Light wont go out and lid wont close. What a disappointment.

On Sunday, my son, whom drives a 2008 328xi was driving, when all of a sudden, abs, dcs and critical engine malfunction lights came on and the car shut off. He swerved off the road and managed not to hit anything or anyone. The people behind him were all ok as well. God was watching my child. We towed the car to BMW and when they called me with an estimate I was shocked. I asked one question, why was there no warning lights that would warn him that his engine was going to malfunction? I was told, sometimes a person wakes up in the morning and by the afternoon they had a heart attack and die. Wow! When I said that my child was the one driving, I was told, if I cared so much about my child, I should think about putting my child in a newer car that does not have 111,000 miles on it. No words!When I purchased the car 4 years ago, it had 50,000 miles on it. The salesman told me that a BMW engine just starts to put at 100,000 miles. Funny, how when something goes wrong, then its an old car. Currently, there are 57 BMWs around me that are being sold at BMW dealerships with mileage over 100,000 and they are not cheap. I am upset and saddened that a BMW service tech would be as insensitive and a whole lot more.

I just bought my 2007 BMW 325ci about a week ago. I bought it 250 miles away from where I live. I was assured that it had all been inspected by BMW in Tri-Cities, WA and that it was in perfect shape. By Archibald Motors in Tri-Cities, I bought and paid for the car and drove home. It did not seem right on my 250 mile trip, but I thought I was just getting used to a different vehicle. Oh no that was not it, the fuel pump was bad. I called the dealership and they said that they knew it was leaking when I bought it! This is a BMW. There are reasons we put our lives in their hands. I am so fortunate to make it home without an incident. They did tell me to contact BMW in Boise and they would pay for the repairs and they have all done a beautiful job. My point is is that it should have never happened in the first place. I am 67 and it was a gift to myself. BMW should be more up to speed with their dealerships.

I brought my car in for an issue dealing with the airbag light illuminated on my dashboard. After being given an appointment 3 weeks after I asked for one, I was told that it was a seat motor issue and that the car thinks there is a passenger in the seat and will activate even if none is sitting there in an accident. The repair would cost over $1500. I rejected the offer but asked if they could take off the warning light. They said that it was impossible, that only if they repaired it could that happen.As I was waiting for the return of my car, they told me that now my passenger window wouldnt go up (although not even 20 minutes earlier I had raised it). I was told that the part was a window motor and it would cost $180. Since I had no choice, but found it highly coincidental, I agreed. They kept the car, but did give me a loaner, for 3 days. When I went to pick it up, they had charged me for 2 diagnosis, and $250 for the part. When I said I was told it was $180 the gentleman told Thats the price. $250. I paid.When I got in the car magically the airbag warning had disappeared. I then contacted BMW Canada complaint department. Then I received a phone call from the service department asking me about my experience. I told him and he said the manager would call me back that day. He never did. I called back BMW Canada and they said they would have him call me. Again he never did. After a week I called BMW Canada to complain again and they called him and transferred the call to me. I asked the complaint department to stay on the line as I spoke with him. She said she could not but to call her back after my call with him.I spoke with him for about 5 minutes. He was belligerent and kept saying they were not thieves. He would not give me an explanation as to how this could have happened. Since I was getting nowhere with him, I hung up and called back the complaint department again at BMW Canada. The woman had left for the day (16:00hr). I left numerous messages for BMW Canada to call me and finally heard back. They say there is nothing they can do other than when the dealership comes up for review, bring it up. If this is how BMW deals with their clients, I promise you this will be my last BMW.

I own a BMW 6 series. I have it in the shop right now with the convertible roof sensor issue. I have had this fixed 2x before. I had it scheduled in a different state a month ago but the BMW dealership said I had to get it fixed at the dealer that originally did the work. So I have brought it to that state and it is now a month later and my warranty expired the day before my appointment. BMW wants me to pay over $600.00 to repair a problem that I have had repaired twice already and so far they are not even honoring my warranty.

BMW recalled my car for a timing chain and tensioner. They also told me I had to put a new rocket cover back on so they charged me and put a new one on. Had the car back. Only done a few miles and now its knocking his brains out from the top of the engine. This car had no fault before they carried out any work so I got the car recovered back to Bmw and so far they not taking blame.

Awesome car to drive. I am on my 4th BMW. But this will be my last. My current car is a 335i. I need a footwear module. I cannot drive the car because of this part needs replaced. I contacted BMW because my car is just out of the warranty. Now mind you BMW extended this warranty because this part was defective. So knowing that asking for any help to cover the cost seemed reasonable. My car has 60k. Its a 2010. The warranty is 10 years 156k. I was told BMW wont help not one penny. Because of the age. Now owning 4 of these cars. I cant even begin to tell you the amount of money I have spent on repairs over the years. So now knowing I have to eat this cost. I am told 30-60 day to even get the part. So thanks BMW. I wont have a car to drive till I can get this handled. So once this puppy is fixed. I WILL BE TRADING IT IN! This is the last BMW I will own.

I have a 2009 BMW 3 series. I got a flat tire and was lucky to find a tire shop nearby. They did not have the tire for my car, so I called Roadside assistance to see how they could help me. They said I was entitled to a free tire and tire change, which was not true. So I agreed to have my car towed by a tow company, All About Automotive II on that Saturday night, until Monday morning when they would deliver it to Life Quality BMW Service Center. When I received my car back from the Life Quality BMW, the tire rims had been replaced on all four wheels with older, more damaged and dirtier rims, as if from a car that had been sitting in a dirty lot for years. I was outraged. I brought it to the attention of Life Quality, and their answer was that they could wash the car for me. These were not the original rims on the car. I foolishly believed that BMW would be working with a respectable tow company, even though when the company towed my car they did not take pictures of it, and one of the women who came to get the car was visibly a substance abuser. I was so foolish for trusting BMW. I put in a claim, and they denied it, without even trying to get evidence of my claim. I plan to continue fighting this case, but my advice to you is never to trust BMW roadside assistance.

I bought a new BMW 328i a couple of weeks ago and around all the wheels where the brakes are, shows a lot of rust. If BMW has been having this problem with this car they should have used a different wheel and cover plate to prevent from seeing this on a 42,000 dollar car.

I purchased a 2011 BMW 550i xDrive from International Autos Group. I must say I love the car and am very happy with the purchase. The issue I have is with BMWs failure to honor the contract that was signed. The contract states the CPO warranty with a deductible of Not Applicable, yet BMW is charging $50 for every service. It took weeks for BMW North America to render a decision, and I think they knew it was the wrong decision, but nevertheless they told me to pound salt. The rep was very rude during our last call. It is my understanding that International Autos Group in Milwaukee, Wisconsin ultimately denied the request to honor the contract. I caution against working with this dealership. Have had much better BMW dealership experiences elsewhere.

My car battery suddenly died on my new 335i 2011. They wanted $195.00 to diagnose the battery and $435.00 (totaling $630.00 for parts, not including labor). What use is a warranty if you have to pay as much to repair it if it was out of warranty? It took them 2 days to diagnose it, and they wanted to keep my car over the weekend. Its not rocket science to replace a dead battery. Its literally a 5 minute job. Im disappointed at the amount of my time that they have wasted. The battery only charges to 10.6 volts (dead cell, faulty product). I have completely lost faith in BMW. I have had transmission problems since 5,000 miles (2nd gear synchro 6MT) that the dealer has failed to replace under warranty. When I purchased the car, it came with 2 bad rims.Heres my current BMW Warranty experience: Did the custom-ordered car come with bad rims? Blame customer. Is the car transmission failing at 5,000 Miles? Blame customer. Does the car battery have dead cells? Blame customer. There is poor communication with customers and lack of communication.

I have recently bought a new BMW 335i GT from Patrick BMW. Before the purchase, I was told by the sales person that the advertised the car would provide the fuel economy of 20mpg in city and 30mpg on highway. Also, I was told that on an average, I would be getting around 24-25mpg as I live in suburbs. Ever since I bought the car, I was getting the fuel economy of around 17-18mpg. If I drive on highway, I am getting around 19-20mpg which is far less than what it is advertised and what I was told before the purchase. I have reached out to the BMW service multiple times but I was getting a constant response back from them saying that they couldnt find anything. As per the dealers advice, I have reached out to the BMW customer care hoping that I would get a solution from them. Its been more than 2 months since I have started interacting with BMW customer care and I have called them a number of times. Every time I call them, I am being told that someone from BMW North America service will look into the car and the dealer will schedule an appointment for that which has never happened in spite of multiple follow ups. I am completely fed up with this. It is clearly evident that there is something wrong with the car. I have got a car with a major flaw and nobody from BMW is even taking care of this in spite of multiple complaints.

I purchased an R1200 ST in March 2011. The bike was not serviced or registered in my name upon delivery, and came without the spare key. A week later, the clutch gave in. It was only three weeks later before the registration and an agreement to repair the bike were done. After the second wash, scratches appeared on the tank and covers. A long debate and threats ensued to have the bike repaired, with a promise that it would receive priority treatment. A month later, the bike was delivered without keys, service book and the same scratches. The keys were delivered two days later at 02:00 in the morning. Currently, Im trying to locate my service book from the dealer with no response. BMW SA refused to assist me with my original complaint, and now with the service book. The product may be good, but the after-sale service in South Africa is non-existent.

I got scammed by BMW. I entered into a 3-year lease in 2015. In 2016, I purchased additional miles. I was told that any unused miles will be refunded. The Addendum that I signed clearly stated that I will receive back any unused miles at the rate of $.16 per mile. The 3-year lease was over last month and I returned my car with no issues except they refused to refund my unused miles. I was told that I can only receive credit for the unused miles and use it to apply to any outstanding balance. Well, I prepaid my lease up front and there is NO outstanding balance.Your company is so tricky. Tried to get me purchased additional miles, but never ever, not on the phone nor on the Addendum, that clearly stated that any unused miles will NOT be refundable. I hate business like BMW that is so tricky in their own words and agreements and dont tell their customers everything. I will post this scam on Facebook and let everyone know not to buy or lease BMW cars.

I bought a 2000 R1100RT with 84k miles on the clock in July. I was not sure about changing from a cruiser to a sport touring bike. All summer long, when I went to the barn, I kept grabbing the RT. I put over 6k miles on this bike over the past three months, including a canyon carving expedition into the Smokies in August. It's easy to ride, comfortable and quick. Just trying to figure out why I waited so long to trade in my cruiser for a sport touring bike.

The paint on the roof is fading & the rubber seal around my back window is chipping and cracking on my 2005 530i. I have gone to the BMW dealer & was told it was normal wear & tear. I have a 1999 Acura & the paint is not fading nor have any of the seals cracked on the windows. It is a shame you pay all this money for a BMW and the body of the car does not hold up. I have also gone to several body shops & been told the roof must be painted & window seal replaced. I am now forced to pay to have my roof painted and seal replaced on the back window.

My transmission needed a $3000 part which had been replaced less than 2 years earlier near San Diego, CA. BMWs warranty for parts purchased from their dealerships has a 2-year part and labor warranty. The part was replaced at Ontario BMW (now Penske) of Southern California under warranty free as confirmed by the customer service manager named Gary at Ontario BMW. And after the repair in a very unexpected manner, the BMW reps at BMW of North America rejected the repair because the repair was not done at the San Diego BMW dealer where the original repair was performed. The possible caveat that the transmission parts be replaced at the original part of service was never mentioned to me by any of BMWs official agents and representatives. The car is now fixed. And because it was not done in the original dealership in San Diego, they literally want to dismantle my BMWs transmission (basically redamage it) and make me pay for towing to San Diego to redo the repair. Not only does this make no financial $$ sense for me or even for BMWs own dealership, but its a poor and senseless, useless decision that violates BMWs own warranty policies. Please intervene and quickly shut this case in our favor since my request is beneficial for all sides involved. The warranty was honored as stated by BMWs agents and since no one at BMW knew of this hidden caveat, it makes no sense since my BMW broke down in Ontario, California. Thanks!

On July 31, 2011, I bought my first and last BMW. I bought a brand new X3. I loved the car at first and then months in, the problems started happening. Let me first state that when I bought my X3, the back hatch did not open and close properly. The struts were broken. The first time I had issues, I was driving and the dash alerted me that my back hatch was open when in fact it was closed. Then the alert went away, but my hazards started flashing. I called the service department and they had me bring my vehicle in. They tried to tell me that because the struts were broken, it was tripping the system. So they fixed the struts.A month later, while I stopped at a stop light, my back hatch opened all on its own. Then within that same week, while driving up my drive way at a speed of 15mph, my back hatch opened all on its own again. So I called the service department again. And again I took my car to the service department. They kept my car for almost a week, only to conclude that they couldnt duplicate the problem. Therefore, they couldnt fix the problem. Another month goes by. While driving on the freeway, this time the dash alerted me: 1) Back hatch open. Then the alert goes away moments later; 2) The hazards start flashing; 3) The windshield wipers start swiping, and the windshield wiper fluid starts spraying; 4) And an alert on my dash states, Windshield wiper system failure. That alert flashed twice.I currently have my car in the service department and I’m at my wit’s end. I thought this company built good, dependable cars. All I have experienced is problems. My car isnt even a year old. The company has told me that in order to buy back my car, I have to pay them $3,500. I think that’s totally unacceptable. I never want to do business with BMW again.

I sent an e-mail to BMW Customer Service/Relations ([email protected]) including a couple of pictures of my X5. Searching on the web it is clear this issue is present on these model year cars. Today, I was contacted by RuthAnn, BMW Customer Representative, and she basically stated that all they can do is to log a complaint. My 2002 X5 is well over the 4 years/50,000 miles warranty and there is nothing that BMW can do. I explained that this was clearly defective workmanship on the part of BMW given the amount of problems on these model years, but she stated this issue was due to the elements and I should take my car to the dealer to make an assessment of the problem. However, even if the dealer determines it is due to a bad paint job from BMW, there is nothing BMW can do since the car is out of warranty. I tried to explain that I have had cars from Ford and Nissan older than my X5 and they never presented a paint peeling problem. Yet, here I have a luxury car with less years than my old cars where the paint work is peeling away with no warranty coverage. No response there. At the end all I was able to get is to have the complaint logged and be disappointed by BMW once again.

I wrote my first review a week ago telling you guys how my 2009 BMW x6, with 39,000 miles on it, stopped one day on the road and lost the power while the engine light was on. The estimate to fix the problem was $3,000, plus tax. I called BMW North America asking them for help, but they left me with nothing. After waiting for any of their response for the whole week, I just found out that they will not cover it because I bought this car one year ago! How is that possible??? The car has only 39,000 miles on it, and my warranty expired two months ago!!!I cannot believe how a big prestigious company treats their customers. Looks like its not worth to pay so much money for the cars that have so many major problems!!! I have a very bad experience with BMW, and Im very disappointed with how BMW treats their customers. Can someone please help me? Does anyone know the contact info to the main office in Germany??? What can I do now??? I feel that this is so not fair that I have to pay already big money for the car that has such a low mileage when its warranty expired only two months ago, when originally, the manufacturers warranty is up to $50,000. Very, very sad and disappointed...

Bought new 2008 full service record drive, went out 31000 miles. BMW took bike hostage for 2 half weeks prime riding season to figure out if they would stand behind it. Dealer said, “Dont worry you had all service required done, should be no problem.” After holding bike 2 and a half weeks, “Oh sorry too far out of warranty.” Dealer gives used drive 1600 dollars, no warranty. This is a normal BMW consumer experience. Dealer said all the drives they rebuilt none have ever came back but up here you dont get that many miles per year, all confident in their rebuild but no warranty. Total terrible experience, looking at different kind of bike next time. No more high quality BMW experiences for me.

I brought my 2006 325i into the dealership because the molding on the front windshield is disintegrating to the point that the windshield edges are exposed and water will start seeping into the car. The weather strips on the passenger and the driver sides are also ripped, and the roof moldings are peeling and unsightly. Obviously, the materials used when building this car were cheap. The car was not cheap!The dealer indicated that BMW will not cover this service because the car is no longer under warranty or extended warranty. My argument is that if BMW is selling the ultimate driving machine, it should stand behind its product. My son drives a 10-year-old Honda Accord that has moldings in better condition than my BMW!The representative then proceeded to tell me about other services that the car needs: wheel alignment, steering wheel service, etc. that are more important than the aesthetics (molding). I told him that if the molding on the front windshield is not repaired, I will get water damage after the next rain.I will never buy another BMW and I will make sure my friends know how cheaply made the car is, at a very steep price!

I have had a terrible experience with this 7 series. This car jerks at times giving me a Drive Train Malfunction and the car becomes extremely unstable. This has happened 2 - 3 times already since I bought this car. Service Center (BMW Murray Motors - Denver) says Fuel Injectors are bad and so this issue. They replace Fuel injectors and the problem comes back after 2 months. Extremely dissatisfied and angry. I am paying too much money every month and have no peace of mind. In addition to this issue I have had other issues as well. My first impression Car: Terrible Car. Please do not buy BMW!!!