If you are in the market for a BMW, please take your business elsewhere. I just got a 2017 BMW X5 3 days ago and I already regret it, the car is equipped with Apple Carplay but in order for me to access and pair my Iphone, I need to pay $300.00 for 240 months (20 years) and if I decide to buy another BMW, Ill have to pay again because you cant transfer the subscription. I call customer service to get more information just to find out the 2 customer service reps. are bosses and wont listen to you. Soon as I ask WHY they both told me that they wont give me the service for free like I was asking for it, I asked Why, WHY the fee???? beware!

Purchased a 2005 BMW X3 in 2009 with 20K miles on it, purchased as a BMW Certified with the full 100K (or 6 year) warranty. At some point around 40K miles, I noticed the anti-freeze overflow tank had oil mixed in it. I took it to BMW and was given a tongue lashing for allowing Valvoline to change my oil. Not only did they state Valvoline put oil in the anti-freeze reservoir, they gave me a letter and advised me to take legal action. Instead, I opted to pay BMW $1200 to total flush the entire system of oil. A few months later the water pump went out (under warranty) and I was advised once again I had oil in my anti-freeze. Once again I was fooled by the BMW liars as they told me it was probably just left over from the previous incident. Finally while I was driving one day the engine started to run hot, being that I work literally 2 blocks from BMW I drove the car over to be checked out. By this time the car had run out of its BMW warranty, and lo and behold they said I had oil in the anti-freeze and that I would now need to pay them $4K to replace the head as the thought it was cracked. Now they couldnt really tell me that would fix the car and the only other option they gave me was to replace the engine $6K.I have all of the paper trails, I called BMW USA, I tried to get the people at Swope BMW Louisville to work with me but they would not. At the end of the day, nobody could ever tell me how I was getting oil in the antifreeze....a cracked head and/or blown head gasket would result in antifreeze in the oil, what I had was exactly opposite. Rolling the dice, I took the car to a very reputable shop in Louisville and paid the $2500 to replace the head gasket...a repair which did not work.I have owned 2 new BMWs. I will never, ever, ever even look at another one of these cars. The dealers are under a huge amount of duress and will not do whats right for the consumer. My warranty was worth nothing as they (BMW) milked it out until my car was no longer covered before telling me the engine was shot. Since then I have leased a 2013 Mazda CX5 AWD GT for my wife, and purchased a 2013 Honda Civic Ex for my son. I have plenty of money to spend, and will never spend another dime on these pieces of human excrement who represent BMW.

I bought a new 2013 BMW 328xi and at 17,000 kilometers I experienced shuddering when braking. Upon further inspection I was told my brake rotors were rusted grooved badly. Contacted my BMW dealer, and he promptly told me that brakes are not warranted, and it would cost $900 to replace them. There was very little wear on the pads or rotors - I questioned why I would replace them with BMW brakes, as the first set rusted out in only 17,000 kms???? And the new ones were NOT warrantied also!!!!!BMW head office in Germany emailed me that you must dry off your rotors after theyre wet!!!!!! My local service place laughed and said that that was almost impossible short of taking all the wheels off!!!!!! Normally car companies do not warrant brakes because they are considered a wear item, which makes sense, but mine were NOT worn! I replaced the rotors and pads with aftermarket ones that WERE warranted and would not rust! I am now taking BMW to court to get my $900 back. BMW were not even interested in finding out what conditions would cause the brakes on a $60,000 car would rust out before the FIRST oil change was even due. Please let me know if anyone else has had this problem.

I purchased a used 2009 BMW X5 with 9,000 miles two months ago from Coggin BMW in Fort Pierce, FL. Within a few weeks, there was a very strong fuel smell in and around the vehicle. Upon calling the dealership for the 3rd time, we were able to get an appointment 4 days later to have the vehicle looked at. The issue was a fuel leak around the fuel pump flange and melted plastic around the fuel pump electrical wire. This is a very dangerous situation that could have resulted in deadly consequences.I am very disappointed by the lack of urgency on the part of Coggin BMW to resolve this dangerous situation. Most of all, I am appalled at the fact that BMW North America would produce and sell a vehicle that would have this life threatening issue by 9,000 miles. I find it very disturbing that the issue is brushed aside unless there is a fire or catastrophic explosion due to the negligent manner in which BMW made this vehicle. I believe that I am not the only one who expects a company of BMWs stature to be free from serious problems like this, especially with a fairly new automobile.The dealership fixed the fuel leak and melted electrical wire issue but I am not confident that I am safe in this vehicle. I was not told why this problem happened and not sure if and when I will have another serious malfunction that could result in serious consequences. I do not feel safe in the vehicle and I have no confidence that BMW can provide a reliable, safe product. I also dont have confidence in the dealer network to provide a reliable and safe vehicle for me to drive.

My car stopped on me going out of town on the weekend and needed a tow. I contacted BMW roadside from the number in my trunk and set up service to be towed to BMW of Manhattan and I prepaid 139.00 from my debit for the service. I called the service center at BMW of Manhattan to assure security and lockup information and was told that they could not accommodate that and they closed at 5pm. So I knew the car wouldnt arrive on time because it was a little after four when I called back roadside and made reservations for the car to be stored at the towing company until Monday morning but I had to upgrade the amount I paid from 139.00 to 169.00 because of storage time. I was told the first payment couldnt be reimbursed over the phone but that Id receive it in three to five business days. I continued out of town on the 30th through Greyhound and returned on the fifth. I kept running into the resistance of phone tag when I returned but finally got through with email correspondence. When I visited the BMW of Manhattan location I spoke about the issues and options concerning the car. The 189.00 payment for diagnostic and the issues that needed to be addressed. I was told I needed the alternator replaced and battery fixed then another diagnostic needed to be done to see what caused the recharger to stop charging and the battery to die. I explained that I had some one oil the car and wanted to know if that could be the cause because he used oil that was not suggested by my previous mechanic; it was Mobile synthetic and I wanted to make sure it hadnt shocked my system causing the car to fail (BMW 750i 2006). I also didnt want to pay for a diagnosis and fix it only to pay for another diagnosis and realize my system was shot. I feel he should have been able to give me that information the first time opposed to being charged so many times. The service area associate assured me it was not the oil but he needed to fix the car first then re-diagnose.So, I asked about the financial assistance program that I was told they didnt have. I was also told if the car was fixed and not picked up Id be charged 85 dollars a day for storage. So I asked the service adviser Denise ** did she have the information for the towing company. I wanted the car towed back to she said No. I then stated I have it in my papers I will call and have it picked up and she replied I do have it. She gestured to a folder in front of her and she said Ill call and make the arrangement and the car will be picked up Monday (This was a Saturday again and they closed at 5).Its been two weeks now since the car broke down and I have not received my reimbursement. I called BMW roadside. They cannot give any information or a telephone number to speak with someone who can explain why I dont have my 139.00 back. The woman on the phone sounded unusually uncomfortable and told me I had to send a letter to the claims department. Thats all the information she could give me; that there was no number I could call. I expressed my concerns about no contact by phone and not receiving a follow up (which she said I should have gotten). Ive googled and cannot find a number for BMW claims or reimbursement and they insist they cant help me on the phone.I called BMW of Manhattan and was greeted nasty. I wanted to know where had the car been delivered to and the woman on the phone said It was delivered to the shop where I was having it fixed (she said it wasnt there). I told her I didnt make arrangements and wheres my car. She told me to hold on and transferred me to Denise ** who said she never made the arrangements and never agreed to it. We went back and forth on the phone till I finally asked wheres the car and she said Its still in the service area. Today is 10/13/17 and the car has been there since 10/02/17.I think BMW of Manhattan is a in every area from the financial assistance to having the car fixed and also on delivery. The attitude of the managing staff Ive run into is very unethical. I feel its bad business to take my money and now I have to chase it and get spoken to rudely. There system is not put together professionally; unless theyre just common thieves. I would like my money returned and car delivered and as I write this long (hour-some) letter the email had still not generated on my phone for an update (as she called it). BMW gets no stars from me. I wish I never bought the car. (I wanted an Impala.)Oh, and when I returned to my car to retrieve stuff from my trunk. They had left food in the car that was rotting for the time it was there. The windows were rolled down and big flies were in my car. I had little groceries in the car and though it might not be their job, if you are working on it and its in your garage common courtesy and your environment should have made you throw away sour milk, juice and hamburger meat. (Im just saying.) But Im not on fb so I wont. ;) I didnt know Id need receipts at the end for this but I can furnish upon request.

I bought a 2000 R1100RT with 84k miles on the clock in July. I was not sure about changing from a cruiser to a sport touring bike. All summer long, when I went to the barn, I kept grabbing the RT. I put over 6k miles on this bike over the past three months, including a canyon carving expedition into the Smokies in August. It's easy to ride, comfortable and quick. Just trying to figure out why I waited so long to trade in my cruiser for a sport touring bike.

535xi 2008 problems even though it has been service by BMW - Had full tune up and within months, oil leak problems - 4500 to fix them. 8 months later turbos go out. Another 8 months trans not working. All this happened right after warranty. How can turbo and trans go out with less than 115,000 and I do not drive my car hard and have maintain all service. Very disappointed.

I purchased an R1200 ST in March 2011. The bike was not serviced or registered in my name upon delivery, and came without the spare key. A week later, the clutch gave in. It was only three weeks later before the registration and an agreement to repair the bike were done. After the second wash, scratches appeared on the tank and covers. A long debate and threats ensued to have the bike repaired, with a promise that it would receive priority treatment. A month later, the bike was delivered without keys, service book and the same scratches. The keys were delivered two days later at 02:00 in the morning. Currently, Im trying to locate my service book from the dealer with no response. BMW SA refused to assist me with my original complaint, and now with the service book. The product may be good, but the after-sale service in South Africa is non-existent.

My 2000 BMW 323i wont go in reverse or first gear. I was told that this was common in these type of cars. Now I need a clutch.

BMW Financial has various rates at various times when shopping for a car. So make sure you take your time, then jump on your auto of choice when you can get a good interest rate. The website for BMW Fi is NOT user friendly. Every time you want to get online you need to ask for a code. Then hopefully enter the code in the time allowed, or you will start over. The courtesy and friendliness of BMW Fi can be a lot better than it is. Overall, I would certainly not recommend them, but this is what is offered at the dealership. Ive had 3 car loans with them and they are all problematic in one way or another.

BMW has had my vehicle for over a month now for repairs. The car is less than 4 years old and has less than 35,000 miles on it. I bought the car brand new. This is not the first time my car has been in the shop. There have been numerous other occasions prior to this time. I am emailing to express my dissatisfaction with the whole matter involving my vehicle. I am very distressed at the fact that it has taken this long for BMW to diagnose the problem with my car. I have stated before to BMW North America, I have reason to believe I was sold a lemon. I was also forced to buy a battery recently (receipt of 11/2/13 for amount of $898.68) to what I believe was an original defect with the vehicle. To say that I have been not only depressed but suffering mental anguish and frustration is an understatement. I am not pleased with BMW. I have strongly suggested some other recourse in this matter but I still get the run around. Please help me!!!!

Disappointing policy concerning factory tires that are sold with a new vehicle. Dont get caught in this SCAM, there is no warranty, so same day you purchase your new vehicle, if tires start losing air and you find there is a puncture. Too bad, you get to purchase a new tire out of pocket. You then purchase a new tire, same brand and model and the dealer warrants the new tire for 1 year? Huh. No offer from dealership or from the national headquarters of any discount or compensation for your trouble and issue. What type of customer service is this?? This is my first BMW so starting off with a very sour taste of things to come from this experience.

I purchase a BMW X5 diesel in December 2014. Since then, I have been having problem. I took the vehicle to NJMVC inspection station in Edison, NJ. I failed for emissions. To date, I have spent $3200. I have replaced the oxygen sensors, the active tank, the catalytic converter and now the dealer is saying that I need to replace the passive tank. This vehicle seems to have a fault. I wrote to the Federal Trade Commission and even spoke with Rebecca Franks from BMW, NJ and the issue is still unresolved.

I have owned my 1995 BMW 740i since I graduated High school and received it as a graduation gift. The car now has 145,000 miles on it and is still running. BUT along the way it has developed bad valves and valve guides, the transmission has started to shift hard sometimes and I believe it has developed a rod knock. Yes the car is exceptionally comfortable and all the electronics still work, and is very fun to drive for a 2.2 ton luxury sedan, but a $65,000 car should not have these kinds of issues at 145,000 miles. These cars are very complicated and do have problems as a result, but they should not be having MAJOR mechanical problems 3/4 of the way through their life. I also realize that if youre going to drop that kind of money on a car you should be able to afford the repairs, and luckily I can, but I shouldnt have to!! I just want a luxury car that isnt in the shop every week, my Mercedes was a COMPLETE piece of junk (and it was new) and my 3 year old Audis tanny went out at 56,000 miles. So its sad to say but honestly my BMW has been my most reliable, and thats not saying much.

I called customer affairs to complaint about a recurring problem with my X5s (4.4) windows that frequently fall without warning, since the day it was purchased. I explained to Ms Jodi ** that my experiences with BMW technicians that either rigged or did not properly repaired my vehicle. After not being satisfied with case managers decision, I requested to speak to the department manager, and it was denied. Ms. Jodi ** just simply told me that she was fully capable of making a decision and would not forward me/my contact information to the upper management because they are there for administrative purposes only! Now, being a member of an administrative e system myself, Im sure that Ms. **s supervisor is not aware of her management style/behavior.I have a BMW X5(4.4) that windows frequently fail/collapse since its purchase, without warning. Yes, it is out of warranty but, I purchased upscale vehicles for their history and dependability. I have influenced many into purchasing a BMW, even my husband. But, I promise you and vow, that I will convince even more why not to purchase a BMW. I am very disappointed on how BMW treat their customers, especially, Ms. Jodi **. We do own other luxury vehicles, and if we have to turn all our BMWs into their brands, Im a sure that the other brands wont mind.

BMW really needs to extend the warranty in these HPFP for E60. In less than 6 months Im on my second pump paying out of my pocket because they didnt make it good enough! And vehicle has 133K so warranty didnt cover it. Was in 127,000 first time and now back at it again! Im really been left down from BMW! I have to say people TO STAY AWAY FROM E60s!!! Its not worth it!

I purchased this BMW 2011 740 li for my wife 9/14 with $55k miles from BMW Murrieta. We have barely had this car two years and has been in the shop 75 days with over $23k paid in repairs. Problems began immediately after we purchased the car. BMW Murrieta told me this car had a thorough 180 point inspection, rear brakes were gone in 300 miles. I took it back and complained, BMW Murrieta warrantied the rear brakes and rotors. 58k Miles - noise in front end, diagnosed as thrust rod bushings, those were replaced. 59K miles, seat motors go out, replaced those. 60k miles - noise in the rear - cv joints went out, replace those. 61k miles, power steering pump starts leaking and making noise, belt tensioner fails as well. Replaced both as well as the accessory belt. 62k miles, check engine light comes on, fuel tank supply line / pressure sensor fails, replaced those, 68k miles, check engine light comes on - turbo low pressure, replaced, gaskets, collars and vacuum lines. 70k miles check engine light comes on, turbo low pressure - turbo failed, replaced turbos and pressure converters. All good for a while. 89k miles, check engine light comes on - fuel injectors fail, replaced all fuel injectors. 92k miles check engine light comes on - transmission leaks all over driveway and slipping. Replaced inner mechatronics seal, fluid, pan and seal. 102k miles check engine light comes on, car overheating - water pump fails, replace water pumps, coolest and various gaskets, seals. 103k miles check engine light comes on - vacuum lines on turbo fail again, also replaced valve cover, gaskets and more sensors. 103.5k miles, transmission cooler leaking, replace cooler and lines. Anyone who doesnt believe me, I have all the service records I would be happy to post.During all this time, BMW Murrieta never recommends that a factory inspector come look at the car for all the issues, BMW America never reaches out to us for any customer service (not sure if they would know this car was in the shop so much unless the dealer would have told them). I call BMW America to see if they can help us at all with all the issues on the car. They open a case to inspect service records, all the money we have spent on repairs at the shop, all the down time, etc. This gets escalated to a gentleman named Kurt ** - Executive Customer Care (the title actually sounds like they care, THEY DONT!!) Two weeks later they call me and tell me the BMW does not meet their criteria for any kind of help. He tells me they wont buy it back, I tell him I dont want or expect them to buy it back. I tell him, Im just hoping you would take a look at the service records, all the money I have spent repairing this car (over half of what I paid for it), take into consideration all the stress, frustration, down time, rental cars, etc. and see if you can help me in any way keep this thing on the road and out of the dealers mechanic bay. Maybe some help with a trade or maybe some kind of help with an extended warranty, he tells me they cannot do anything, the service records and time in the shop do not meet any of their criteria for help.I will never ever buy another BMW in my life. This car has been the biggest joke amongst friends and family. They all warned me not to buy a BMW, especially a used one, even if its a CPO or not, doesnt matter if you buy it from the dealer or not. Once you take the car, youre on your own. BMW will not help you with any issues you have. This BMW is the most unreliable car I have ever owned period. Ill stick to my Chevys, Fords and Hondas.

I have a 2006 550i with 80,000 miles that I have owned for 1.5 years with CPO warranty that ends next month. The iDrive locks up all the time (dealer cant find a problem; they just reboot), transmission shifts really hard (intermittently) when pulling into my driveway, which is on a grade (dealer cant duplicate a problem), the moon roof wont close (dealer said its not covered under warranty), and the front and rear window moldings disintegrated (dealer said they are not warranted; I replaced for $200); but it rides nice.The dealer owner tells my wife to trade the car in (If I do that, it wont be for another BMW). I bought the car for my wifes birthday (She hates it).I have brought it into the dealers shop countless times (cant fix the vehicles they sell). The warranty will run out (Im stuck with an overpriced **). By the way, I just replaced the battery ($200) and the dealer said they want another $200 to program the battery to the car. ** is going on?

Totally awesome car; had it 4 years now, only changed the oil 2x -- thats it! Zero maintenance... Awesome! My 3rd and best BMW. Drives like a dream, power is awesome, brakes are excellent, just a joy to behold. The seats are comfortable and the car is very quiet. In spite of the power being awesome, it gets great mileage. My 3rd Beemer and it wont be my last, though I will hate to trade it in.

I have had my X5 for over 2 years now, I bought it brand new from passport BMW in MD. I have had issues for about 2 years now with the camera. At one time it just would be blurry then it went dark. I took it to the dealer, they said they had replaced it but no sooner it started acting up again, sometime when I would have the car in drive it would attempt to come on. (I was told when I called that it was the hot weather that was affecting the camera operation). I called BMW corporate, someone called back a couple of times but was never able to get the dealership to resolve this issues as he had promised. I am so disappointed in this car vis a vis the monthly car payment I keep making.

I have gotten incredible service from BMW, very customer oriented. The car is, of course, very enjoyable and has had very few minor issues over the 4.5 years I have owned it, and I bought it used. This is my third BMW and have never been disappointed.

I bought an X5 two years ago for 35k. The NOx sensors apparently are a huge issue. My car has been at a BMW dealer for 3 weeks! Still not fixed! $2000 later I don’t have my car! Called corporate, they don’t give a ** whether my car runs or not. Will not help me. These cars are lemons. Do NOT buy BMW!

My name is Anura, and Im from Chino Hills, California. Exactly 1 (one) week after my 72 months/100,000 miles warranty on my BMW 745 Lis was expired, I started to experience series of expensive car repairs. First, it got overheated and smoke started coming out of engine without a prior warning, after driving to Long Beach, California, just 45 miles with my family. I had to change all the plans and have it towed to my mechanic. It ended up costing me nearly $2,600 worth of repair work before getting the car back. A month or so later my transmission started slipping. This cost me another $3,100. 6 months later, I took it in to have it checked for serious oil and coolant leak problems. They had to change the valve cover gasket, coolant sensor and some coolant hoses, costing me another $3,600. Now Im having a serious smoking (out of tail pipe) problem, which will not make it pass the smog test. I got an estimate of $3,600 to fix that problem. Additionally, I have all kinds of flashing warning lights on the dash board. I hate to admit, if I want to go somewhere without having to worry about breaking down on the way, I wouldnt dare take my luxury BMW 745 Li, but rather my back up pick up truck Nissan Frontier. I intend to file a Lemon on this. If anyone has any advice or tips, please contact me at **. Thanks.

I was sold a lemon, bought brand new car (2012 BMw x6 35i drive) with only 10 miles that had a manufacturers defect that had to be fixed 3 more times within a 24 month period. Asked to be put in a new car because it had not been 30 days since purchase and was denied. BMW changed my oil and a month later my engine locked up on me because of their negligence. Horrible service treats you like a number, damages your car purposely if you ask me so that they can make $$. All of a sudden I have all these MAJOR issues when car goes out of warranty.Looking for a good attorney because I want every penny I spent back for all the pain, and suffering. My car constantly had oil issues with leaking oil and exhaust issues. The car rides like crap since they have called themselves fixing it. Help. Anyone out there with similar issues. Maybe we can try and get a class action going, or if you know of a good attorney that specializes in lemon laws please I would be ever so grateful for the information. The car has had 3 safety recalls on it. I will NEVER purchase another BMW!

I just purchased a new 2015 BMW 328i xDrive from my local BMW dealership about 6 months before I received a transmission fault warning and the car had rolled while in park into oncoming traffic crashing into a guardrail. Luckily the car rolled so slowly, it only caused very minimal scratches to the front bumper and no one was hurt. I made a complaint to BMW North America and had the car inspected. When I first left at the dealership, BMW let me know it would be looked at by the in house mechanics as well as their corporate team, and that they would keep me updated on the inspection progression.This process took over a month and when I inquired about the car, the dealership informed me the final corporate inspection was done 2 weeks prior to my inquiry; and that they were told someone in their corporate division was supposed to notify me of the report. Since no one would tell me what the status of my car was, I called the corporate office where I was told the car was looked at, and the mechanics were unable to find any significant faults or factory defects. Since no factory defects were found, BMW took no responsibility to what happened to my car, told me it was safe to drive and that they would sent me a report of the inspection.BMW never sent me the promised report of the inspection and I didnt not want the car back as it felt very unsafe. Ive owned the car only 6 months and put less than 4,000 miles on the car before this terrifying incident occurred. BMW told me the car was valued now at only $27,000 of the original $60,000 and would suffer the difference to return it.Before this car, I owned a 2003 325xi, which had a manufacturer recall in the driver and passenger seat heating system causing the seats to overheat. The seat heaters burned holes in each seat through the leather, burning my thigh in the drivers seat. I notified BMW of this and they told me they would only fix the burned drivers seat, not the burned passengers seat because the car was out of warranty, and that I was lucky they would even fix that.I made the mistake of buying a BMW not once but twice now, thinking they had well manufactured cars and mediocre customer service. Now I am certain they have unsafe cars and terrible if any customer service. I feel very generous giving BMW 1 star but 0 isnt an option. If you are looking to purchase a new or used BMW, do yourself a favor and buy an Audi instead.

Ive been dealing with some ass at BMW customer relations from Ohio, goes by the name of Ross **. Hes an arrogant and pretty useless in any sense of the word and hes a team leader. BMW is a garbage company that puts out garbage cars and refuses to stand by the garbage they produce. Ive has a transmission go out and now the engine blew among multiple electrical issues and a battery that needs replacement every 10k miles on a $105k car. Total pos car and pos customer service. Never will buy anything made by this Mickey mouse company ever again.

I am overly wrought about my purchase of a 1994 BMW (purchased in 2003 with only 62,000 miles). It now has 132,000 miles on it. The following has happened in the last three years: the transmission went out, air conditioning went out, SRS system is down, radiator went out (2 times), $2,000 of leaks, and lumbar adjustment (both seats) broken.

I own a 2006 BMW and for years this car has been very reliable. I recent detected an oil leak and delayed getting the car into the BMW dealership in Richmond BC to get the problem fixed. As a result the power steering belt and mechanism failed and eventually fell off. I accepted the issues as my error and went to the dealership to get the repairs done. The service person was good and took care of my immediate needs (** I believe). The car was in the shop for 3 days and on the Saturday mid-morning I went to collect my car. They informed me at this time a light was burnt out and that I should change the part. Service person indicated 5 minutes which the job took more than an hour causing me to miss my morning commitments. Although unhappy with the wasted time I still was fine with the service I had received.This is where I have lost all faith with the BMW Richmond, Canada service team. 1/2 hour after leaving the facility my engine light came on. The car would not run at low RPMs and stalled at any stop light that I encountered. Since it was end of the work day for BMW, I returned the car Sunday morning and left a message for the service team to contact me. On Monday mid morning I called to see if they had my vehicle. I was told that they had it but were not sure what the problem was. Later in the day I was contacted and informed that it was an electrical issue. Coincidence? They claimed that the issue was not a result of prior work completed. I struggle with this as they needed to steam clean my engine compartment to assure that the leak was repaired. My understanding is that water and electrical dont mix well together, but oh well I took this one in the short hairs and gave them approval to repair the problem. This is where I lost it. A new service person calls me 5 days after my car has been in the shop to inform me that they have found another leak. Not only was this an oil leak but it was bad enough that the work needed to be done immediately. How does a car sit in their shop for that many days with none of their service technicians detecting the issue? If this was the last dealership on earth I would rather walk than do business with them. They lack customer service skills, poor service team that repaired my vehicle and have lost my business forever. I am in the market for a new car and will drive past them to any other dealership to buy my new car.

The appearance of the 330is is way off. The reason why we as public is going wild over the e30 325is is because of its boxy body shape as it is to perfect, the amazing sound of the M20 2.7 motor and interior. I would prefer revive the original e30 325is with a slight twist of lil bit of modern interior updates and wheels but leave the appearance and motor as it is.

I have purchased 3 consecutive BMWs. I love the brand. Ive had my most recent vehicle for 3 months, a 535i, and its a great car. I noticed that one of my door handle trim pieces was missing and the other was loose. I looked for damage and there wasnt any. I went to the dealer and they were very helpful and accommodating. They took pictures, took notice of there not being any damage, and they said they would contact BMW on my behalf. A few days later the dealer called me to let me know that BMW would not offer assistance. The resolution they suggested is that I purchase new door handles plus the cost of programming comfort access because the trim pieces are not sold separately. ($500+ Per Handle.)After, I have spoken to BMW independent of the dealer and they are asking for more pictures. I dont understand this since they already have them. I conclude that the trim pieces have fallen off due to a problem with the adhesive not performing to specs (The trim piece itself is made of plastic with tape strip on the inner side). I am very disappointed that as a loyal customer, I would be dismissed in this fashion. I just spent over $60k for this vehicle.

Replaced and paid 1000 dollars for front side camera on a BMW 550I 2011-2012. This issue was caused due the faulty design of camera system where the water intrudes and damages the camera and wire harness. This should be recall and be replaced in all BMW maintained cars. Totally tired of this car since as it has given me so much stress.

I had actually received a piece of mail that had said my car was a recall. Now as many years as we’ve owned the car never have I ever heard or had been sent a letter of my car being a recall and we’ve been the first owners the only owners and it’s been so many years. My car is a 2001 and they’re just recently telling me about the recall which could’ve killed me and my kids and very harmful very harmful recall. Actually it is. They should’ve notified people a lot sooner because anything could happen whether it’s your fault or not your fault. Then they tell you to come in and that they will take care of it for you but they make it almost impossible for you to bring your car in and at the very end they end up making you pay for something which is supposed to be completely on their end. The customer service was horrible.

The paint on the roof is fading & the rubber seal around my back window is chipping and cracking on my 2005 530i. I have gone to the BMW dealer & was told it was normal wear & tear. I have a 1999 Acura & the paint is not fading nor have any of the seals cracked on the windows. It is a shame you pay all this money for a BMW and the body of the car does not hold up. I have also gone to several body shops & been told the roof must be painted & window seal replaced. I am now forced to pay to have my roof painted and seal replaced on the back window.

Unsafe unreliable products. Owned this vehicle for a year and a half. Have been able to drive it for 4 months of that, with no replacements offered during down time. Don’t have the time or energy left to delve into the details of all the headaches and frustrations with my X6 hybrid, or the $20k+(Seriously, no joke!!) it has cost in repairs the past year and a half.

Your motor design is garbage. Where is luxury in worrying about the car breaking down? Designing a car to break at 90000 mi. Aluminium and steal gaskets are not compatible. Your whole motor and most cases car is garbage at 90000 mi. Simple saying you need to do, Make it simple stupid. Scrap the whole Vanos motors. Digital injection systems control the fuel. Not your stupid variable valve bull!

I had service done at Vista BMW in Coconut Creek, FL after receiving via email service coupons and discounts. After the service was done and the emailed coupons were presented the Service Manager denied and did not apply the coupons. 20% discount was offered on any service done at the dealer. After the service was done, the manager refused to apply the coupon and pointed out the fine print. This coupon is very deceiving as it was very clear that they wanted to get customers pulled into the dealership for service thru this offer, only to turn it down when it was time to pick up the vehicle.

I took my brand new BMW to the dealer for a car wash. It was significantly scratched. The dealer Unilaterally decided it wasn’t them. I called BMW North America and reported the issue. The dealer Downtown BMW of Denver sales manager called me, yelled at me and now I am banned from having my car serviced there altogether. Bmw North America told me they were sorry but there was nothing they can do. Each dealer is owned individually. So now may car has significant damage and I can no longer have it washed as I was promised with my maintenance package.I bought the car at Schomp. I purchased the protectant package which I paid $700 for to find out it wasn’t applied. They are refusing to refund my money even though at this point I can’t have the protectant applied because the car is so damaged. Essentially bmw doesn’t care about their customers. They just want To sell cars and once they do you better hope you don’t have any issues because they don’t stand behind their promises.

I purchased a 2013 X5 on 5/22/13 and it has been in the car shop over 2.5 months. I am beyond frustrated in dealing with the dealership and BMW North America. Ive gone in for rattling noises that took them 2 times to fix and now my module that holds the lights, Bluetooth, SOS button, etc. will not work. This is the 3rd time in the shop for the module issue, BMW has switched out the module twice, and has rewired it twice but they still do now know what is causing the issue. They have had expert technicians that came out and conference Germany but no one knows why it sometimes work and sometimes doesnt work. All I am asking for is for BMW to give me a fair trade for the car but they are not willing to so. The reason being that this is not a safety issue. How do I know it wont be a safety issue in the long run?

Ive purchased 4 and the current 550 will be the last. The transmission problem has been classified by BMW engineers as a characteristic of the car. Should someone that pays $68,000 be expected to accept a car that bogs down when passing? Brakes, rotors and pads replaced at 12k miles, right ignition coils, seat is broke, steer wheel leader coming off, USB connection blows the fuse when used and get ready to buy lots of tires. Dont even waste your time calling their executive center. $250k spent on their cars and they will not get a dime more. Pitiful they will not stand behind their product.

I purchased a 2011 BMW 528I from Pattersons BMW in Wichita Falls, Texas in July 2011. The car almost stalls when you stop and try to start again. The car hesitates when going around a corner and almost stalls. I have almost been run into because the car cannot leave a stop light like normal cars and people are in a hurry behind you. The car has been into the dealership six times and even the factory representative tried to fix the problem. No success resulted from all these attempts to fix the problem and the BMW solution is this is a characteristic of this car and all BMWs 528I have this characteristic.The salesmans car I drove did not have this problem and I doubt if any other 5 series has this problem. This new feature on 2011 BMWs is like fly by wire, in that there is no linkage between the engine and the footfeed. The computer responds to all controls within the car and somehow I have the slowest response computer, since computers were invented. If a, F-16 had this response time, the pilot would be dead and if I continue to drive this vehicle, I may be dead also.

The 2001 BMW R1150 GS is a fabulous motorcycle. A beast of a motorcycle. Well engineered and tough it will take you where miles are afraid to tred! The R1150 GS has power to spare. Surprising lower and performance. My last motorcycle was a 2003 Harley Davidson 883 Sportster. I was impressed with the power of that Harley but this 1150 BMW puts it to shame. The BMW is smooth yet robust. The 6-speed gearing has a wide range. I especially like third gear! A handful of throttle feels like you are blasting off to the moon! At age 67 I only rode my BMW mildly off road on my own farm and then only over improved dry pastures! Mine has just over 31,450 miles at the time of this review! My bike was fully serviced and ready to ride anywhere when I purchased it second hand. The tires were just 1 year old with just 1,000 miles on them. I am 67 years old and recently purchased this BMW motorcycle in September 2021, however it is too tall for me to ride comfortably and safely. I have a 30" inseam but riders need longer legs to safely handle this motorcycle. I thought about lowering the suspension but these GS BMW's are too nice to alter. So I purchased a second BMW R1200C Pheonix last week which suits my stride much better. I do not need two BMW motorcycles so I am reluncticly parting with my GS. This is what Cycle World Magazine had to say about the BMW R1150 GS: BMW R1150GS - BEST USED BIKES Exemplifying the very essence of a two-wheel Swiss army knife. Cycle World July 22, 2015 YEARS SOLD: 2000–2004 MSRPNEW: $14,190 ('00) to $14,500 ('04) BLUE BOOK RETAIL VALUE: $4,885 ('00) to $6,500 ('04)BASIC SPECS: The R1150GS is powered by an 1,130cc air-/oil-cooled, four-stroke opposed twin featuring four valves per cylinder, electronic fuel injection, and shaft drive. The 1150 introduced a six-speed gearbox, while later models came equipped with dual spark plug heads and servo-assisted combined ABS brakes. The GS weighs 582 pounds WET with its 5.5-gallon fuel tank topped up and produced 74 hp and 68 pound-feet of torque at the rear wheel on the Cycle World dyno. The "Showa" suspension offers 7.9 inches of rough road-smoothing travel, while the adjustable saddle height (33.1 to 33.8 inches) accommodates a range of riders. WHY IT'S DESIRABLE: Few bikes have proven to be as versatile as the GS BMW Beemer family, with the 1150 exemplifying the very essence of a two-wheel Swiss army knife. It's a road-hardened touring mount and heavyweight dual-sport all wrapped in one. "I went places and saw things on the GS that I never would have on another bike," Mark Hoyer remarked back in the days before he was editor-in-chief. "It truly makes molehills out of mountains." All that, plus the reputation of durability and reliability rivaling that of an anvil easily warrant the price of purchase. THE COMPETITION: Long-travel twins gained prominence in the early 2000s with the introduction of the KTM 950 Adventure and 1,000cc Ducati Multistrada. Undoubtedly, this trend was helped along by the BMW R1150GS, which was honored as the Best Sport-Touring Bike of 2000 by Cycle World in our Ten Best issue.

Endless problems, high parts cost, Arrogant dealership! - I realize fully that my opinion(s) are not exactly the same as some out there who are chiming in with comments about more recent models purchased, new or used from BMW dealerships, but I thought I would give my two cents because of my shock that these cars are absolutely not built with the same quality of a Mercedes or of Chevrolet (at least when it comes to their Corvette products). Recently, I purchased a 1999 BMW 328i Convertible with 116,000 miles on it. I did so believing that BMW had superior quality and engineering. The car is so cosmetically perfect as to indicate that it had been well taken care of, and the Carfax was in order, too. The engine overall runs fine, although Ive already gone through two steering pumps because BMWs are apparently prone to having steering pump clogging issues with their steering pump filters, also, my air conditioning does not work properly due to a common BMW problem called the fan regulator switch. Realizing fully that there would be things that needed fixing on any car with such high mileage, I never in my life have heard of some of the ridiculous things that are wrong with this car nor have I ever experienced the sticker shock with regard to finding/purchasing parts in order to patch this thing back together (i.e. a new cup holder, which usually can only be ordered directly from BMW because there are no used ones on the market due to the fact that they are made so cheaply is $60.00 at the local arrogant dealership. A coin holder which is usually broken but which has to be replaced in order to complete the restoration of the center console is $30.00 and looks like nothing more than a small piece of thin plastic with cheap springs inside). The airbag light that is on is not due to something specifically wrong with one of the airbags, but rather has to do with the seat belt tensioner, a typically BMW, overkill, goofy part and/or mechanism, which requires a full replacement of the seat belt latching mechanism on the passenger side, $550.00 for the part from BMW, $150.00 if Im lucky to find a used one on eBay that actually works. And the service advisor at the local dealership here in Kansas City just kind of laughed, like theyve done about most things. When I asked for an estimate to have it installed, saying, Its hard to say how much it would cost, we dont do much work on the ‘older’ cars.” When I asked about the drivers seat, of which the power gears have locked up and no longer work, he simply flat out said We really dont do work like that on the ‘older cars’, and recommended one of two or three local boutique-type foreign car garages around town.” The same went for my convertible top, always with a good little arrogant laugh. I inquired about an oil change, and after another arrogant little chuckle, and checking with several other mechanics and service advisors, was told it would probably be about $100.00. This after Ive spent a good $1,000.00+ at their dealership on parts which Ive installed myself. Ive owned several sports cars in my life, most of which were purchased used, including 5 Corvettes, and two Mercedes-Benz SLs (one of the Mercedes had over 160,000 miles on it when purchased; the other over 80,000 miles). All were far superior cars to this ultimate driving machine, with far fewer problems of any kind on them. I cannot believe the shoddy quality of everything on this car. The plastic on almost every plastic part is cheap and cracks; electrical problems are now starting to crop up with my entire left tail light mechanism failing to operate now (never have I experienced a whole bank of tail lights failing on any car Ive ever owned, foreign or domestic). I realized I was going to have to replace the top because it was worn out; however, parts of the top that are necessary to complete the top rebuild are astronomical in price, with small plastic pieces and one foot of elastic cord costing $80.00 wholesale; one piece, available only from BMW, that is held in place with the stupidest design I ever saw of having one central screw in the center of the windshield, cost $283.00 and is so flimsy that its a wonder that it wont need replacing once a year. The top doesnt work correctly and there is no guarantee that it ever will. Ive seen 30 year old Chevrolets with tops that are not this intricate, cheap, nor prone to problems that still work beautifully. Just today, most of my tail lights and all of my interior lights stopped working!This car looks like it was well taken care of, but it must have all been to no avail. I now understand why a used BMW is only worth about 30% of what a used Mercedes is valued at. I did not sign on to being a Beemer owner thinking that I was buying something with as many problems as a 50 year old Jaguar or MG. I was thinking the quality would be more like a Mercedes and as for the arrogant preamble to this site, which says: “High-performance cars require lots and lots of very expensive routine maintenance. Also theyre notorious for being afflicted with all kinds of exotic problems. If youre really into cars, understand them and are willing to lavish time, money and attention on one, the BMW may be for you. If youre looking to raise your self-esteem by buying something really expensive, we recommend real estate.”Thats **! Furthermore, the arrogance of the people who work at the local dealership, including at the parts counter is unbelievable. They almost want to argue with you about what part you need. If they cant find it immediately, they get cranky and claim it doesnt exist, that that was a part that BMW didnt put on the car, or some other crazy excuse. Then, when you finally bring them a part number, they apologize and tell you its $500.00. A Corvette and Mercedes SLs are high performance cars, and I do understand cars, and BMWs are pieces of crap! Just my two cents, but I will never purchase a BMW, new or used ever again!

Several months ago BMW sent me a letter to bring my car in to be service for a recalls and/or updates. They returned my car stating they would contact me later to finish the job after a part they needed came in. A few months later they called me to bring my car back in. A week later, I received a call from a service department person saying they broke the engine coil off my car and will have to take the whole engine out now. Im nervous because my car was driving fine before I got the letter and the call to bring my car back in to BMW. The guy who kept communicating with me said hes going on vacation for a week but someone else he named would be taking care of things. No one contacted me about my car. When he returned from vacation he called. He said he was back and they are waiting on a part and when it come in they will pull my engine out.I asked, Will it driving like it was when I bought it in? He replied, It should be better. Im knowing, nothing was wrong with my car. I didnt even know why or what needed updating. He said the mechanic is going on vacation now for a week. A week later he called saying, Im just calling to keep you informed and we have another car engine on the table right now and as soon as we finish with it, were going to put yours on it. My husband is in from Florida and hes asking me how do a car going in for updates end up having the engine pulled out of it? He following up saying, Once they pull your engine it will never drive the same again. Another friend whom is a Director at a college stated they would have to give me a warranty stating if anything happens to my engine they will fix it no matter what the problem is or give me a new car. Im more scared and upset.The following week the service person call me again on Friday saying, Well we finally got your car in and getting ready to work on it and you should have it back by Tuesday or Wednesday. So far they have had my car a month so I drove to BMW when they were closed on that Sunday and across the street from them sit my car with a small plate hanging off the front of it by a wire and parked crooked. Now, Im upset and all trust of the one keeping me informed is all out the window. I called and left him a message about me seeing my car on the other lot. He called back saying they are working on it now and it should be ready by the end of the day. I said to him, Im concerned about my car sitting for weeks and whether it will run right. He told me they ensure whatever parts they put on it for two years. I didnt feel that was good enough.I got a call from him later saying, Your car is ready but in all honesty I just dont feel right giving you back your car without the mechanic driving it for the whole weekend and hes getting ready to put some miles on your car. I said, Well have him drive it on the highway to make sure its driving ok and he said he will. Maybe the mechanic is driving it out of town for the 4th of July.My car is a fully loaded pearl color 750Li xDrive Super Sport Twin Turbo Engine, which I made a payment on in June as it sat on BMW lot due to their mistake. They tried to put me in a 3-Series. I wouldnt take it so they put me in a 5-Series with Sam Swope courtesy vehicle in big bold letters across the back window and had me return it because they sold it, they said. I had it for over three weeks. They put me in a black 5-Series afterwards that is more up to date and I still have it. Basically, BMW has had my car for about 6 weeks and the mechanic still have it at his house right now somewhere.

Only went there for the pull ahead offer, 3 mos free, 3 knew & put it in receipt, 1k, 8k miles later bad tires & breaks, 5k of work, 62 yr old F alone, they scammed me. Refuse to pay back the 1k or tires.

I purchased a 2013 X3 SUV this past April. I did not have Bluetooth on my cell phone so the dealership I purchased it from told me to get a cell phone with Bluetooth. I did and it worked for a few months but now it has quit working. So I took the SUV in to let them look at it and I was told my phone was not a compatible cell phone. I was not told what kind was compatible when I purchased it and now Im not eligible for an upgrade on my phone and Im stuck with a cell phone I cant use in my car. Do you have any suggestions on what to do? One of the features that attracted me to this car was the Bluetooth. Thanks.

Between replacing wheels and tires the electrical problems are mounting up. Now I hear clunking from the transmission. I have had injectors replaced two times, fuel pump two times, rear tail lights, one front headlight and I wish I could only tell you about the gremlins with the seat belt, turning the wheel and having the phone call someone. Having the roof not open and close properly. You wouldnt believe.

My BMW 330 Conv transmission has done the same as so many others. I went to back up and it sounded like I ran over something. Then when I went to back up, I had no reverse. Why does a great company not fix things when they make a mistake? Will this happen to my 2006 325i? Its sad!

My 2009 BMW 328xi had trouble starting one day. I brought it to my mechanic and he said everything looked fine. My car had been serviced by BMW until I bought the car in December 2014. So in Feb 2015 when I was driving my car on the NYS thruway, it shut down!!! The car shut down!!! Fuel Pump warning came on. I was fortunate I was able to steer the car off to the shoulder and called AAA. They towed it to my mechanic less than two miles (how lucky) and my mechanic replaced the fuel pump, even though he said, it looks fine. August 2015 (less than 6 months later) I was traveling in the Bronx going through a light when AGAIN car shut off. I was able to coast to a gas station. Lucky again. FUEL pump warning again. I called my mechanic and he said it seems like something more serious.I called corporate and they suggest to get my car to the Spring Valley NY BMW dealer where they say first, the pump was not a BMW pump (it was, my mechanic actually bought the part from the dealer!!). Then dealer said it was on backwards.. PLEASE!!! They had my car a week and I asked if they diagnosed the problem. They said no but they replaced fuel pump AND fuel tank. 3 weeks later I am driving on Route 17 South Middle lane, 60 miles an hour, traffic all around, and YES fuel pump light and car shuts down!!! I swerved and was able to get the car to safety. LUCKY 3 times!!! BMW has a serious problem with fuel pump. Today the car is at the dealer. I logged a formal complaint, a Liability complaint with BMW 3 weeks ago and again this week. This is a serious matter. This car is a DEATH trap!!! Today I received a call from Corporate stating that they will Not pursue this matter in any form!! Can you believe this?? BMW needs to accept responsibility on this. I was told by a lawyer that if I was hurt or was killed I would have a case. I will not wait until there is a fatality. We need to do something now. Please anyone with fuel pump issues, please contact me. I am relentless and will have BMW accept their responsibility.

I had foolishly bought my first BMW product only 6 months ago. It is a 04 x5 4.6is. I bought it from a private seller who obviously took very good care of it since it seemed to be in great shape. Here I thought I was getting a super deal on a very well built, high costing vehicle. Wow, was I mistaken. A month after getting it, I had to replace and electrical module behind the glove box at the tune of 800.00 then, a month later, I am making a left turn and the transmission farts out and throws itself into fail safe mode. After a couple days and a 250.00 diagnostic charge at the local dealership, I had my worries confirmed.It needed: 1.New transmission at the tune of $10,000.00, it only has 148,000 km on its lifetime fluid that never needs changing! My Honda CRV has 310,000 km on it and going strong. 2. New tail light since they were melting to the point of failure, 650.00.3. New engine fan since it was only running on high mode only and sounded like a Boeing 747 at take off., 1200.00!Like I needed to be insulted, the guy at the dealership suggests that maybe the owner before worked the tranni too hard by pulling things, since it has a towing package. Wow. After many hours of surfing the web, I learned that these are all problematic issues due to lack of quality and very poor design, which BMW will not take any responsibility for.I finally had the transmission repaired for 3000.00. Have not fixed the tail light issue and have no intentions of changing the fan. I am in the process of selling it or trading it off before the rear air suspension goes bad. Never again, should have bought a Honda.

I brought my car in for an issue dealing with the airbag light illuminated on my dashboard. After being given an appointment 3 weeks after I asked for one, I was told that it was a seat motor issue and that the car thinks there is a passenger in the seat and will activate even if none is sitting there in an accident. The repair would cost over $1500. I rejected the offer but asked if they could take off the warning light. They said that it was impossible, that only if they repaired it could that happen.As I was waiting for the return of my car, they told me that now my passenger window wouldnt go up (although not even 20 minutes earlier I had raised it). I was told that the part was a window motor and it would cost $180. Since I had no choice, but found it highly coincidental, I agreed. They kept the car, but did give me a loaner, for 3 days. When I went to pick it up, they had charged me for 2 diagnosis, and $250 for the part. When I said I was told it was $180 the gentleman told Thats the price. $250. I paid.When I got in the car magically the airbag warning had disappeared. I then contacted BMW Canada complaint department. Then I received a phone call from the service department asking me about my experience. I told him and he said the manager would call me back that day. He never did. I called back BMW Canada and they said they would have him call me. Again he never did. After a week I called BMW Canada to complain again and they called him and transferred the call to me. I asked the complaint department to stay on the line as I spoke with him. She said she could not but to call her back after my call with him.I spoke with him for about 5 minutes. He was belligerent and kept saying they were not thieves. He would not give me an explanation as to how this could have happened. Since I was getting nowhere with him, I hung up and called back the complaint department again at BMW Canada. The woman had left for the day (16:00hr). I left numerous messages for BMW Canada to call me and finally heard back. They say there is nothing they can do other than when the dealership comes up for review, bring it up. If this is how BMW deals with their clients, I promise you this will be my last BMW.

I purchased a pre-owned 2008 BMW 750IL with about 50,000 miles. I drove it to 92,000 miles before I had to trade it in. I have purchased three BMWs and have had serious service issues with the last two. The specific problem I have had with the last one related to the cars inability to start. I had to have it towed into the dealership 4 times when it would not start. In each case the dealer thought they solved the problem but had not. I paid $1,800 to have it fixed but without success. The dealer returned my money because they told me that even though they got the car running, they could not guarantee that it was fixed. This was a problem in the engine computer. Since the car was unpredictable to start, I had to trade it in on a new car, an Infiniti.I will never buy a BMW again. What is so frustrating about this situation is that I intended to keep this car for another 50,000 miles and the engine, if it started, certainly could easily deliver these miles. This situation forced me to invest +$50,000 that I had never budgeted for. I could not have a car that I did not know from one day to the next if it would start. When you pay this amount for a luxury car, you should not have to be stressed out about its ability to start. And for the dealership not to be able to fix and ask me to go away is quite a disappointment! I will be sure to tell hundreds of people over time my story and to recommend they never buy a BMW!!!

We leased 2013 X5 for three years and had to replace the tires around every 8000 mil. Even we have done the regular maintenance, the tires wearing are not match. I only can come out a reason is they have alignment flaw. By the end of lease, we sent the car to the Ontario dealer for pre-inspection. Estimated end lease cost was $950 on Feb 9. Returned car 10 days later, the final inspection at same dealer came out the end lease cost to $1401.20 ($51.20 is overmileage charge, $400 Exterior Wear). We were disagree the new cost and agree to let BMW Financial Services to do the final appraisal. Today we have received invoice for total $2563.30 (Extra charge: $400 Excessively Worn Tires or mismatched Tires and $1000 Exterior Excess Wear). What is a guideline for BMW to do the end of lease appraisal? Be careful when you returning a leased car and not continue to buy BMW.

My car broke down 4 days back and I have had 6+ calls until today to schedule a towing service. Even after multiple attempts, the towing guys have still not come. The BMW roadside assistance is not doing their job.

Its performance and durability outweighs any vehicle that Ive ever owned or driven. Lets just say the Germans know how to build a fine executable automobile which lasts for a long time. As in day one now on year seven the car run exactly the same.

$1200 seems to be the benchmark for service at BMW. Funny how another BMW owner in a conversation in the service department said the same. Im guessing this is the goal quota. It would be interesting to know how many others might coincidentally be sharing the same experience. Always friendly but always something else. Last visit I was told about an early oil leak that I would need to address probably on the next visit. Today was next visit and it was not mentioned. Quota was met with 800 dollar rear brakes and 425 spark plugs. This is the third visit in the last 12 months maybe and each 1200-1400. I wont be driving another BMW. Ive been driving Volvo for years – never treated me that way.

I purchased this vehicle brand new. During the warranty period, there were issues that were resolved. However, at only 67k miles the car is no longer under warranty and starting to fall apart. My problems have been a bad blower motor, steering angle sensor and water pump. Its unfortunate that BMW strives on quality when their vehicles cannot reach 100k. From my experience, BMW is overrated and their customer service is even worse.

I am not fully sure why BMW thinks they can get away with having faulty engines in over 500K cars for a seven year period but theyre doing it. Now they want me to pay $4600 to fix something they knew was broken? That is utterly ridiculous. How is it that these major car companies can have recall after recall and not be reprimanded or mandated by law to sit a few months or years? Or even have quarterly inspections regarding the quality theyre producing... I was almost killed in a car accident by a semi-truck when my engine stalled on the highway from 70 to 30 mph in under 2 seconds. All I can recall is hearing the screeching of the truck as it fishtailed behind me, not to rear end me. However, I must pay for it? Wow. As a veteran who served over 20+ years, that is a difficult pill to swallow. Whats even worse is how BMW treats you after that.

In 2014 I decided I wanted to drive the ultimate driving machine. What a mistake. I asked my cousin who works at a dealership to locate something for me. In June 2014 I purchased my 2011 BMW 328i xdrive SULEV with 29k. I purchased extended warranty and Gap insurance for slightly over $30,000. I realized I overpaid but I was okay with it because I really wanted this vehicle. A few months into it my car began shaking violently and had a very rough idle. I had to replace spark plugs and coils. A few months after that it started having electrical problems. The car would turn off the heat, ac, radio, and lights. I had to replace an electrical module at 45k. I contacted BMW and they offered to pay 95%. I was satisfied until another few months went by and my car kept stalling, launching itself into traffic, shutting off and turning back on while I was on the highway, and wouldnt keep momentum. Turns out the fuel line broke off in my tank and I needed to replace the fuel tank at 50k. I called BMW again and they offered to replace it with only $250 out of my pocket... At this point I decided this car is a nightmare and I wanted out. Too upside down to replace it I decided Ive replaced enough and it should be good to go for a few years. NOW its idling rough again, hesitating to move and shaking violently once again. BMW offered me a $1,000 loyalty to trade out but dealerships are only offering $15,000 and I owe $26,000. For the age and mileage of this vehicle I should not have had it in the shop more than 5 times for serious maintenance. This car is a nightmare!!!! I would NEVER recommend BMW to friends or family members unless they dont mind having it in the shop more than on the road. Between electrical issues, faulty fuel pump/fuel line, coils, and an obnoxious ticking sound I have more of a headache than an ultimate driving machine. Its more like the ultimate pain in the butt. The cigarette lighter has never worked so I cannot plug in a GPS. When I have my ipod or Pandora playing the radio will randomly change the song or shut my music off and default to the radio. It also gets so hot that the radio stops working and says HIGH TEMP. It overheats and wont play music and turns off the AC or the heat randomly. For the price of these vehicles new and pre-owned they should not have THIS many issues. I have less than 65k on it and it constantly fails me. BMW is by far the worst vehicle I have ever owned. If youre considering a luxury brand try Lexus or Infiniti. BMWs are a waste of money!!

My BMW X5 diesel 2017 has 16000 miles and has died 2 times in the middle of the road. Abruptly stopped, almost hit twice in the side and rear end. I had a BMW 535 diesel and the same experience at 36,000+ miles. All 3 times, major fuel pump failures with no advanced warning. Stranded two times, 4 hour tow wait time! Uhg! Glad I had AAA towing as a backup!

I have owned my 2013 BMW 535i for 7 years now and love the car! Great performance, looks and fuel efficiency. The water pump recently blew on it at 60K but I heard that is typically the ONLY thing that fails on this car. One major thing in 7 years... still love the car. Everything works flawlessly on the car and I often get comments from co-workers about how awesome the car looks. I drove it long distance from San Diego to Santa Cruz up the beautiful CA coast highway and had a blast zooming around all the curves. I hope to have this car for many more years to come.

We purchased a pre-owned certified BMW in Fresno, CA in April 2013. Within the first week we had problems with the electrical and our amp went out completely. We were told that it needed to be reset but it continued to fail. We had to take the car in 5 times before they replaced the amp. This was only the beginning of our problems. In the first year of ownership, we had multiply problems with the car including but not limited to: new air conditioning, rear door latch, interior door panel, oil leak. The biggest and most dangerous problem occurred on February 11, 2015. I was driving home on the freeway and I lost all power in the car. We were in the fast lane, going up a hill and suddenly no power! There were no warning lights of any kind, just complete power failure! I was able to pull over on the freeway and call the BMW service department in Fresno. I was told by my service adviser to simply turn off the car and it would reset. Upon my arrival back in Fresno, I took the car in to the BMW dealership for repair. After the car was there for a few days, I was told to pick up the car because the service department found nothing wrong with the transmission. Once again I drove the car and with my family in the car on the freeway, I lost complete power again! I took the car back to the service department and told them the car was unsafe to drive. I was given a loaner car. My car was in the service department for one month! My service adviser called me and said that there was nothing wrong with the car and to come and pick it up! I then called the service manager and customer relations with BMW corporate. I explained I could not drive this car because it was not safe for my family or any other driver on the road! It was then that they did an electronic test and determined that it needed a new transmission. On July 23, 2016, on our way to the central coast, the engine started making a horrible loud noise. I took it in to Coast BMW and they informed me my AC compressor was out, the wishbone was cracked and had to be replaced and they found 2 oil leaks. My car had been burning one quart of oil a month and the Fresno service department told me that was normal for an x5! The service advisor at Coast BMW told me my car was NOT SAFE to drive. We had to leave our car at the coast and rent a car home. These are all problems that should have been discovered by the Fresno service team because the car had been in several times. There is truly no excuse for BMW to put the lives of my family and the lives of others at risk. I trusted that I purchased the ultimate driving machine. These problems should NEVER happen to another family. Please be warned that BMW is willing to risk your life and your families lives to save a buck.

To whom it may concern: I purchased this over $30,000 expensive lemon on December 2, 2015. This vehicle has been in the service center more than Ive driven it. My expensive lemon of an investment is currently at the BMW Midtown service center waiting on the arrival of its new engine from Germany. I was told it will take weeks. I am very disappointed in my pre-owned certified vehicle. The resolution offered to me is not appreciated by me. Please any feedback is welcomed.

I recently waited 3:15 minutes in my car for the towing company that BMW contracted to get to me. Im in the Chicago metro area. There are literally hundreds of towing companies and absolutely NO reason for this to happen. I hit a pothole and blew out my right front tire. I called BMW RA and received the confirmation email and ETA at 4:14 pm. The ETA for the tow truck was originally set for 5:53 pm, a full 90 minutes from the time I placed the call. That time came and went and no tow truck. I called back and BMW RA said, We contacted them, they are running a little behind and will be there in 30 min. That was a bold-faced lie, because I then received another text from R.A. stating that the NEW ETA was 6:40 pm, which was a full HOUR longer. 6:40 pm came and went and I called AGAIN. I was told at that point, We contacted the company and the driver is 15 minutes away. That was a bold-faced lie because shortly after that call I received another text changing the ETA to 7:12 pm. I called back and started screaming and they said they contacted a 2nd towing company just in case the original company didnt show. At 7:30 pm a different company showed up and that driver showed me his phone to prove to me that he had just been dispatched 15 min. earlier. The original company NEVER SHOWED. This is proof that the BMW RA people were lying right to my face and is also BEYOND PATHETIC that I had to wait in my car for 3:15 min. no bathroom, no food, running out of gas in the Winter in Chicago. This is the 2nd bad experience Ive had with BMW Roadside Assist. and I have to tell you I will think twice about purchasing another BMW. I didnt have these issues with Mercedes.

I own a 2003 BMW X5. This car is a real nightmare. Over the past two years, Ive had the following issues: overheating, driver side windows arm broken, leaking sun roof, amplifier not working, LCD display fading, leaking power steering fluid, leaking engine oil, all door handles broken, broken rear axle arms, unexpected engine shutdown, leaking break fluid. That will be the last time in my lifetime that I will ever buy anything that BMW makes!

Reliable, fast, safe and well built. I had an old BMW that just kept on running even when it needed repairs. It kept going and got me to where I needed to be. This 20 year old car looked no more older than most 10 year old cars and with over 250,000 miles on it. Ran and started up better than many newer vehicles of lesser years and miles; that is until admittedly my dog and I caused interior damage that aged the vehicles appearance. That 1996 BMW 740il was still running and reliably starting every day right up until when I sold it to someone who was willing to fix it up a bit and run it some more. I have spoken to many people that state, BMWs are known to last beyond the 300,000 miles that few other cars make it to.

I purchased a used 2005 BMW 525i almost two years ago and it had 52,000 miles on it. Thank goodness I decided to purchase an extended warranty through my lender because at 75,000 miles or so, my transmission started acting up. This vehicle has not been neglected and has been taken good care of. However, I had transmission fault messages on my computer, so I took it in. Turns out that my transmission needed to be replaced. After my $7,000 transmission was put in, I still had problems. They reprogrammed the vehicle to try and fix the problem, and Im still having problems. Its also really slow on take off and it shifts from 2nd to 3rd really hard. And when I slow down, it shifts really hard from 2nd to 1st. All in all, my warranty company has paid out over $10,000 in repairs over the past two years, almost half of what I paid for the vehicle. That is just ridiculous. Ive read so many peoples horror stories about their BMWs transmissions failing and I just wanted to share my story too. I know that BMW is not taking responsibility for any of their vehicles so I felt like I should share. The more people that come forward, the better. Maybe one day BMW will own up to producing some rotten transmissions in their vehicles. All I can say is thank goodness for warranties. But its not about that. Its about your car, your BMW that you love so much, being in service for a month, and having issue after issue. Its frustrating and BMW needs to to tighten up their products.

I have owned several cars, and in the modern Era, the E60 535i started off with tons of trouble, along with my X6M. My E85 Z4 was an amazing car, even if it was not a drivers car with the electronic steering, but I loved it. I got the 535i as a daily driver. Water pumps (2), fuel pumps (2), disintegrating chargepipe, multiple injector replacements (2x had all of them replaced), the mystery 30ff error nobody can fix, the seat mat/airbag issue, the wastegate rattle and it would not be a BMW without a leaky valve cover gasket. There was always something wrong. So I bought an X6M a few months ago. Airbag recall, battery recall, injector recall... I have owned E30s, E9, E38, E39, E85 and an E31. Mostly trouble-free cars, then came the turbos and BMWs total inability to make a good engine that does not start causing issues, interiors that look dated and recalls that keep it parked more than I drive it. Even the driving experience has gone to hell.

The 2006 BMW Z4 has a wonderful engine, smooth and powerful. Repairs are expensive so take care of it. It is nice to drive. Older models are very well equipped but not too technical. Good value for an older roadster.

This is a complaint regarding lease termination inspection for BMW and outrageous payment that BMW charges for repair. I had an inspection for my BMW 528i on March 14, 2012 for the lease termination done by reps from Data Scan. For some reasons, the inspector refused to give me a repair cost after on-site inspection and suggested to call next day. He pointed 5 scratches on the body though. When I called next day, it turns out it was the phone number of BMW Financial Services. The representative told me over the phone that complete repair cost is $900.00.About a week later a got a statement from BMW Financial Services showing that my repair cost (5 scratches, from 2.5 to 10 long) is $2,700. I have a strong feeling that BMW running a scam, trying to punish customers who do not want to continue leasing from BMW. I paid my charges already but I want everyone who consider leasing BMW what they will face at the end of the lease termination.

I would appreciate the concern regarding numerous attempts to keep my 750 LI out of the shop. Over the last two years I have not driven my car 2 months straight on a 70k certified vehicle. Is this the expectation when buying a BMW or did I luck up on a lemon? Sincerely, Disgruntled customer.

I leased a 2014 528i about a year ago. The dealer (Vista BMW) claimed my deal was below wholesale... 50k for a sticker price of 56k. The car is adequate, nothing special, and the run flat tires are a joke... even Hyundai gives you a spare if you want. They run hard and if a flat BMW wants you to REPLACE it at your expense (about $350. Or more.) I took the car to CARMAX two months after I got it. It had 1600 miles and was perfect. CARMAX offered me $35k for the car (21k under sticker). I learned by talking to other dealers that BMW is so overpriced that you will never get out of it unless you take a huge hit. DO NOT BUY THIS OVERRATED AND OVERPRICED CAR. It will take me a couple years to get over this. I am a prisoner in this thing.

So I leased a 2020 430 convertible in July 2019. A month later driving the car in 90° weather after two hours of driving the air-conditioning broke. Brought the car back to the dealership, they said the problem was fixed. A month later same situation. Brought it back, he said it was fixed. The following summer in 90° weather same situation after a few hours of driving air-conditioning stopped. Brought it to a different dealership, problem was fixed, it was not. Currently two weeks ago in June, driving back from the Jersey shore and 98° weather I stopped at a rest stop and left my daughter and my dog in the car. When I came back I found that the air conditioner had stopped, my daughter who has down syndrome, my dog suffered mild heatstroke. Contacted Bmw multiple times. They tell me that nothing is wrong with the car. And have yet to buy me out of my lease. So worst company ever, this car is a lemon. There’s nothing but problems with these BMWs. Do not purchase or lease then.

I have a very high threshold for dissatisfaction, but my recent experience with BMW caused me to take the time to document my experience as I wanted to share how bad it was with as many consumers as possible to save you from the same experience. I have spent over $400K on five 7-series cars over the last 15+ years as an extremely loyal BMW buyer. My current $100K+ 750iL just passed over 65K miles and the extended warranty expired and to my surprise, mechanical issues have not stopped materializing! I contacted BMW NA to find out what $400K over 15+ years of loyalty meant to them. Evidently, it means nothing! They pushed me to a call center rep who was clueless and of zero assistance, and she kept to the script. I guess BMW feels that everyone will just cave and do nothing when they are pushed aside. It shocks me that in the current environment where brand loyalty is critical to the corporate bottom line, BMW obviously feels that someone in their mid-40s who will be in their target market for the next 40 years has no value. I wonder if Mercedes and Audi feel the same way? Extremely dissatisfied in Barrington!

This is a reply to Charles of Hobbs, NM: In regards to the gasoline smell, Charles, you need to replace your charcoal filter and make sure the rubber hoses are not cracked. Secondarily, when you fill up your car, stop pumping gas as soon as it clicks off. Dont fill it to the top; it overflows into your charcoal canister. You can find the part on bavauto.com or rockauto.com. Its very easy to replace.

Purchased new 525i in 2001. Should have never purchased new 2009 528I. Spent too much time prior to 50K mileage warranty having BMW serviced and too much time plus money after 50K for other vehicle problems that were not covered by warranty. Called North America BMW headquarters in New Jersey. Headquarters could care less about their product and customers. Bought Porsche Cayenne 4 years ago and wondered what I ever saw in BMW. Complete night and day difference in quality of the vehicle. I will tell as many potential BMW buyers to NOT purchase a BMW. Do NOT purchase BMWs. I have been told that a significant amount of the money made by the company is from the repairs of the vehicles. Surely BMW headquarters is aware considering they are supplying the parts for all of the expected/planned repairs.

I had a big disappointment with this company. I leased a BMW and when it was returned I was charged for the tires. I had the worst experience with their service. They charged me for new tires and I only had the car for 2 years and only run it for 15,000 miles. I have never had any problem with other car leases before and I have been leasing cars for over 10 years. I do not understand why BMW has these strict policies on place and other named (cars) brands not. I guess they lose another good client.

2007 BMW 550i transmission - People, if you having a rough shifting on your BMW, dont take it back to the dealer or no it is not your software. I ran into this problem with my BMW, I try everything, but checking the transmission fluids. AS you know BMW dont have dipstick and the computer is not going to tell you if you need to add the transmission fluid. The transmission have a shifting lever that go inside the transmission, over time it will go bad and that cause the transmission fluid to leak people dont realize that. So change the sleeve to keep it from leaking and add new fluid and you good to go and that how I fixed my transmission problem.

The brand new BMW 335i N55F30 was purchased in April 2012, registered on May 4, 2012 has been handed over to BMW RAK service due to vibrations and some kind of noise from the front on 15/05/2012. The car has done only 3,000 Km. After inspection and balancing the wheels at RAK, the serviced car was returned to me with 80 gram weight on the front right side on 17/05/2012 (80 grams weight on an alloy wheel is too much even for any standards). After driving for a few kilometers, noise and vibration was noticed again and the same was reported immediately to the service supervisor Mr. **. The car was returned back to RAK service station on 19/05/2012 morning.On 20/05/2012, the car has been sent to Sharjah service station for further investigations. This car is still with Sharjah, UAE service station and they were unable to figure out the issue! This is a new car and such bad quality product from BMW is not acceptable to me. I need to know how I can get full refund! I do not need a new car as I am not sure about the new 335i. Repeated email and phone calls to BMW have no result. The sales executive who has sold the car to me also made it clear that he is helpless! What is happening with all the quality that is being boosted by BMW? Please, someone help with your suggestion on how to go about this issue. Thanks in advance.

I have had a terrible experience with this 7 series. This car jerks at times giving me a Drive Train Malfunction and the car becomes extremely unstable. This has happened 2 - 3 times already since I bought this car. Service Center (BMW Murray Motors - Denver) says Fuel Injectors are bad and so this issue. They replace Fuel injectors and the problem comes back after 2 months. Extremely dissatisfied and angry. I am paying too much money every month and have no peace of mind. In addition to this issue I have had other issues as well. My first impression Car: Terrible Car. Please do not buy BMW!!!

BMW refused to provide oil change according to contract for 4-year maintenance agreement. We had and still have problems with squeaking brakes. BMW respond this is normal??? I do not recommend to buy BMW. It used to be good a long time ago. No more. My friend just took my advice and bought Korean car. In my opinion and many BMW customers reviews stay away from problems.

I bought a new 335i convertible with run-flat tires in June of 2009. I drive it daily and at present, have 35k on the odometer. The car has had five cracked wheels (about $850 each) and eight premature tire blowouts or bubbles ($400 each) and all from normal potholes that are a routine part of life in the New York commuter world.BMW covers none of the expense and my complaints to Mt Kisco BMW and BMW North America have been met with sympathetic acknowledgements but no willingness to help in any way. Ive spoken to the service manager at Mt Kisco and he listened politely and said that he would try to help, but then never got back to me. Ive been driving the same commute daily for twenty years and never had a blowout or a wheel crack on my two previous Jaguars. In my opinion, the car isnt fit for the road. The wheel/tire combination is faulty and BMW has left me hanging out to dry. Never again, BMW.

I own a 2005 325CI with 51,000 miles and I have clear coat issues myself. Unfortunately, I bought the car used a few years ago. I figured I could get some assistance from the customer complaint center because the ** service manager at the local dealership basically told me ** you in a nice way. Both my conversations with management from the dealership and customer service center were futile, no assistance whatsoever. There is definitely a trend with these complaints even with cars that are garage kept. The materials that are being used here are definitely substandard. I have other cars that sit in the same driveway that are older than the BMW, and I use the same cleaning products on them that I use on the BMW and I have no issues at all. I am not asking for a freebie, but I think BMW should give some sort of assistance in these matters and take care of their customers whether they bought their cars new or used. The customer service reps and managers at the so-called Service Center are a bunch of arrogant ** that know nothing about taking care of the customer. If anyone has any info on who I can talk to other than the service center, dealership, or paint reps, please let me know. I am totally frustrated that no assistance was offered.

On July 29, 2010, I purchased a 2010 BMW 3 Series 328xi at BMW of Orland Park. The purchase included a balance of factory warranty for four years or 50,000 miles on all parts. The air conditioning was blowing warm air when the controls were set to cool and I took my car to the service department on May 18, 2013. The service department rep said the refrigerant was low, there were no leaks found and that he will evacuate and recharge the system. He also said dye will be added to help determine the location of the leak. The system was then blowing cool. I had no reason to suspect that the service department was not working in good faith to resolve the problem.The air conditioner was blowing warm air when the controls were set to cool again and I took my car to the service department on May 23, 2014. The service department rep said the refrigerant was low, there were no leaks found and that he will evacuate and recharge the system. I requested that the air conditioner system is repaired or replaced. He also said it is difficult to do diagnostics for a refrigerant leak and that an oil will be added to help determine the location of the leak. The system was then blowing cool and I was charged $209.19. I had no reason to suspect that the service department was not working in good faith to resolve the problem.The air conditioner was blowing warm air when the controls were set to cool again and I took my car to the service department on March 31, 2015. I explained to the service department rep named, Craig, that I am not willing to pay for diagnostics, evacuation and a refrigerant recharge again. I requested that the air conditioner system is repaired or replaced. I also requested that BMW, at the minimum, assist with the cost since the warranty was still active and not utilized at the initial appointment when I reported the air conditioner not working properly. I entered a caveat beneath my signature on the work order that I only agree to have the air conditioner system reviewed for subsequent repair and/or replacement. I told Craig at least four times during the consultation, I do not want to pay for an evacuation and recharge procedure.Craig told me the AC condenser could be damaged from a rock, so hell have to check out the whole system anyway, especially since its out of warranty. I explained to Craig that since the car was not out of warranty the previous two times I reported the issue, some consideration should be given to me as a customer. Craig said he will check with BMW and see if they will help pay as a good-will gesture. He said BMW would probably pay 85% of the cost. I told Craig that I am a single small woman who is financially alone and that I cannot afford to pay $300 every year for diagnostics, evacuation and a refrigerant recharge because I do plan to keep the car. I am planning to retire within the next five years and this is not in my budgetary agenda. Also, I explained if I were to pay $300 every year for the next five years, I would have paid to have the air conditioner system replaced.Craig responded by saying that he was not independently wealthy either. So I left my car with the understanding that every effort would be made to determine how the air conditioner system would be repaired and/or replaced. Craig called me on March 31, 2015 and asked for my permission to keep my car for another day. He said, they couldnt find anything wrong with the air conditioner system and will continue to try to find the problem. I agreed.Craig called me on April 1, 2015 and again asked for my permission to keep my car for another day. He said, they couldnt find anything wrong with the air conditioner system and will continue to try to find the problem. I sighed and he said, and I quote, Hey, Im trying to help you out. Were checking out the evaporator coil and trying to see if its the factory. Even though his tone was unprofessional, I agreed. It was at this conversation I began to suspect that he was not working in good faith to resolve the problem and that there is no recourse for me.Craig called me on April 2, 2015 and said he couldnt find anything wrong with the air conditioner system or any leaks. I asked him if an evacuation and refrigerant recharge was done and he said yes. He did exactly what I asked not to be done. I told him I was not pleased that this issue was not resolved as I requested. He said he did me a favor because he charged me for only one unit of refrigerant and he put in two units. When I asked why cant the system be repaired or replaced, he said they dont know what part to repair or replace. I am so discouraged and angry that I was not given a more intelligent explanation. BMW can build machines for which they cannot repair? He said he will notate on the invoice, that next time, I will not have to pay for the diagnostics. He said maybe next time Ill get a convertible for the loaner car.Craig suggested that I pick up my car in the morning because traffic was heavy on La Grange Road that time of the evening and he wont be there. I dont use La Grange Road to travel to Ziegler BMW and I wasnt interested to seeing him considering my disappointment to the way this issue was handled. So I picked up my car within 45 minutes after being notified to do so. When I got into my car, it stunk like cigarette smoke and sweat. I was provided a loaner car in the interim. The loaner/rental car agreement for a temporary substitute vehicle indicates, No smoking or a $250.00 fine will be charged. A copy of my credit card was obtained to ensure payment should I breach the no smoking policy. However, I am not being compensated to have my car deodorized.In summation, I am extremely saddened to be treated with such disrespect and callousness. I purchased a BMW because I need a reliable car. I also chose BMW because I suspected that I would receive the kind of customer service that would equate with the kind of product I purchased. I am extremely upset and dissatisfied about this issue. I feel very uncomfortable to use BMW for any of my automotive needs. However, I am still interested receiving a satisfactory remedy from BMW as previously requested.

Smashed into a dead car without flashers. BMW Assist didnt work properly. The call center wasted about 20 minutes before telling Chicago Fire Dept where I was wailing in pain. BMW didnt care and its not BMW per se but an outside vendor in Texas. However I got the tape and its disturbing.

BMW X5s include important technological safety features and warnings; rides, drives and handles exceptionally well; gas mileage is exceptional; interior is roomy, and includes a multitude of entertainment features, places to hook up media components, high quality audio systems and speakers, comfortable leather automatic heated seats, panorama sunroof, etc. Best luxury SUV on the market, in my opinion.

I purchased a used BMW 318 EDS last year, this is a 2010 plate with 50k coming with a full BMW service history. I thought it to be a good buy as its quoted The ultimate drive. Within 5k the clutch had gone (my previous Vauxhall did 150k on the original clutch). However I got it replaced and thought sometimes it happens. Now at 60k the timing chain has snapped! BMW do not want to know anything, not bothered, so what etc. I can honestly say a BMW is not the ultimate drive, its just a complete overpriced brand that provides no customer support for a used car. Apparently this timing chain is a known fault. However the quote by the customer services lady was there is no current campaign against the fault so we dont have to honour it. The repair bill is around 1500, so please be very wary of buying a used BMW as you may end up with a complete dog of a car like I own. I should have bought a Ford or Vauxhall. Ultimate drive… Ultimate money pit.

Rear tires on 740li with only 22k miles. Dealer said when got the second service on car needed rear tires because of not good alignment??? What?? Inside edge worn out on both tires. I cant believe that this car would need new tires with only this mileage? The front is fine so tell me how does this happen? Hope CEO HAS TO BUY TIRES ON REAR OF CAR. This is the most ridiculous thing that has ever happened to me in all the cars I have owned. Cant believe for the $$$$ of this car that this could really be the truth that you are not telling anyone? Not very impressed now with this company. Now I am going to get alignment and buy 2 new tires for a $100,000.00 car with only 22k miles on it? Hope people that work there get to experience this?

2010 328i Horrible Car - Bought a BMW 2010 M package, the whole 9 yards. 700 miles - Driver side head light fails. 3,800 miles - Transmission jerks (needs update). 5,600 miles - USB stops working and needs replaced. 10,900 miles - Front rotors are warped and needs new rotors and pads. 21,200 miles - iDrive fails (the screen goes red). 27,300 miles - Rear left driver side malfunction on tail light (LEDs failed). 27,900 miles - Loud clicking at idle (alternator failed and was replaced). 28,400 miles - Car would sound like a diesel (all injectors were replaced). Finally had enough, I traded the car in after all these issues.

I recently submitted a survey of my recent visit to the local BMW dealership (Schafer BMW of Wilmington, NC). I stated that I had taken my vehicle (2011 X3) in for a problem with noise coming from the passenger side at speeds of 45-50 MPH. The dealership stated that they too heard the noise and it was due to the tires. With 30K miles on the tires and their recommendation, I purchased 4 new tires, had them balanced and a front end alignment. Two weeks later I noticed the same noise coming from the same location. I returned my vehicle to the same dealership and again stated that the same noise was coming from the same location even after purchasing 4 new tires with an out of pocket of expense of $850 for tires, mounting, balancing and front end alignment. The dealership now states the noise is coming from the exhaust and not the tires. The resolution is still pending and BMW Customer Relations and Assistance states that they cannot reimburse me for the tires or accept responsibility of the dealerships misdiagnosis. Help!

In August of 2013, I purchased 2010 X 3. This car had approximately 27 K and factory warranty effective through the end of April 2014. Approximately 2 weeks prior to the expiration of the warranty, I noticed a vibration in the drive train and took the car to the local BMW dealer for evaluation. The dealer determined that a manufacturing defect was contributing to the symptom but that another related component was also defective that BMW was already aware of for my make and year vehicle. The dealer replaced the component causing the initial symptom and advised that it would be 8 to 10 weeks before BMW could manufacture the other needed component and that all of these repairs would be covered under warranty. We were advised to keep and drive the car pending the receipt from BMW Germany for the other component, at which time we would be re-scheduled to return for completion of those repairs. We took the vehicle on an out-of-town trip days after having these initial repairs and while away several warning lights came on indicating a number of issues. Because the car was still drivable we completed our trip and promptly returned the vehicle to the BMW dealership for evaluation on approximately April 29, 2014. We were advised the car was now in worse condition than before and we were lucky that the differential had not locked up going down the highway. The car was left at the dealership who arranged for a loaner vehicle pending the repair of mine. On June 21, 2014, I was contacted by the dealership and advised that my car was repaired and ready to be picked up. I requested a test drive before taking receipt and the shop foreman accompanied me and my wife on a test drive. The car surged upon stopping which it did not do before and the vibration in the drive train was still very pronounced when turning. The shop foreman agreed the car was not roadworthy and we returned to the dealership. As of July 29, 2014, the dealership has not completed repairs to my vehicle. This vehicle has been out of service now for three months. I have offered to buy the loaner vehicle because my wife and I have lost all confidence with the dealers ability to competently repair my car. The dealer and BMW have offered assistance in an effort to negotiate a trade; however considering the aggravation and lost trust, their terms are currently viewed as unreasonable for me. We have had many BMWs down through the years and normally receive very good service from the car. The dealers however need more customer service training.

I absolutely love the 2017 BMW 7-Series. This is my second BMW and its my all time favorite. This car drives like nothing I have driven before. I had owned a series 3 prior to this purchase and found that it was easy to park, but just not big enough for everything we do. That was the main determining factor in purchasing this car. The leg room in the back is what you find in the front seat. No worrying about the front seat hitting your knees when the front seat is adjusted. With the front seats as far back as possible, there is still ample leg room, even for a tall person. The only thing that I have an issue about is the hefty repair charges. In the previous car, quite a bit after the warranty expired, I needed some repairs done. After purchasing the new model, we found the repair bill for the old car. It was nearly the amount that we put down as the cash deposit. Repairs can get expensive but it is worth it. All the controls are easy to read and figure out. The music that comes with the car is phenomenal. I have never heard speakers sound this good in factory sound system. Typically if you want sounds this good you would need to purchase a new stereo package as an after purchase add on. Also, the way it hugs the corners and curves is unbelievable. This is the smoothest ride ever.

I have an BMW X1 2012. Its only 4 years and 100000 Km yet it already has leaking oil, leaking cooling system, leaking freon. My Honda civic 2005 so far has have no problems like that. Is an BMW better than a regular cheap Honda?

2004 BMW 325i at 126,000 miles. No reverse, no warnings. Just letting people know.

Loved this car when I bought it a couple of years back. Maybe I got ripped on the service costs a bit but needed a battery pretty early on which ran me about $250, needed tires and brakes 2 summers ago ($1300), then needed an alternator and valve cover gasket replacement about 2 months ago ($1700). Three days later check engine light is back on, oil dripping under the car and it smells like burnt oil again- take it back to shop (indy not BMW) hoping valve cover gasket failed or was installed improperly and lo and behold they want another $1300 to replace the oil pan gasket. Could be the oil filter gasket but at this point its just too much. Ive had Hondas, Infinitis, Chryslers, Nissans, etc. and have never had this much trouble with a vehicle. Some of it is definitely bad luck but this is the worst vehicle experience Ive ever had. Dont get me wrong, the car is awesome but I cant keep the check engine light off enough to enjoy driving it. Its really not even the money at this point, I just cant keep it out of the shop and its not really reliable anymore. I would be afraid to take it on a long trip which is a shame. Actually looking to trade this in on an Infiniti G37x.

I purchased a BMW-X1 series from Sanghi Classic (BMW showroom) at Jaipur on 16/8/12. Now its total running kilometer is 14,214 km till date. But after that, we found that my vehicle is not running properly - On speed of 100 km, my vehicle trembles automatically which may cause serious accident at any time. We have a Honda CRV for the last 5 years and have changed the tires of the vehicle, and now, after running for more than 100,000 km, there is no damage in any of the tires. But in just running for 14,214 km of the BMW vehicle, we found that the condition of the tire is worst from the inside and in a very worst condition and is very risky to drive or travel. So please look in to the matter and replace the same with a new one. Thanks and regards.

I have finally decided to share this with all so that everyone who owns a BMW i8 understands what can happen! The purpose of me sharing this with you is that The Ultimate Driving Machine did not turn out to be ultimate for us! This was a very traumatic experience for us. My daughter and I still have nightmares about it. Thank God my daughter and I got out of the car in time before it bursted into flames. Please note this car is not even a year old and less than 7000 miles! The worst part was I was scared and panicked as I could not open the wing door. This happened on September 2nd 2017!

Total bill: over $5300. First, they had my car for close to six weeks. I had a problem with the computer, 4-wheel drive sensor, maintenance for 65000 miles, and key switch install. Second, I asked for the oil to be changed and 65000 mile tune-up. When I got it back my computer said that it had not been changed and it was a quart low. Third, I have dents and scratches on the car that did not exist prior. Fourth, the steering wheel now makes an annoying sound when you turn the wheel. Fifth, the heat knob on the dash was broken. It did not exist prior. Sixth, they turned off the ability to update the system through the i-drive. Seventh, the 4-wheel drive sensor still comes on.Eight, I was charged hours of research--shouldnt they already be a BMW expert? Ninth, they lied and said I could be not reached was the cause of the delay(s). Tenth, I asked for the used parts they supposedly changed and they said they were not available. We didnt think youd want them. Im thinking of filing suit, but dont know an attorney or group that would help. Any suggestions would be helpful even if you tell me Im wasting my time. Please email: **.

I have a 2014 BMW 750iL Xdrive. When I come to a slow stop the car starts jerking in the last few seconds before stopping. If I take my foot off of the brake without stepping on the gas, it will jerk again for a few seconds until it get a little speed. I say slow stop above because it does not jerk when I come to a faster stop. I usually drive in Comfort+ mode with the auto Start Stop engine engine turned off. I have taken the car in several times now and still have the problem, and they seem to not have a clue what could be causing this. Never had this issue with any other car I have ever driven! Can anyone HELP?

My car battery suddenly died on my new 335i 2011. They wanted $195.00 to diagnose the battery and $435.00 (totaling $630.00 for parts, not including labor). What use is a warranty if you have to pay as much to repair it if it was out of warranty? It took them 2 days to diagnose it, and they wanted to keep my car over the weekend. Its not rocket science to replace a dead battery. Its literally a 5 minute job. Im disappointed at the amount of my time that they have wasted. The battery only charges to 10.6 volts (dead cell, faulty product). I have completely lost faith in BMW. I have had transmission problems since 5,000 miles (2nd gear synchro 6MT) that the dealer has failed to replace under warranty. When I purchased the car, it came with 2 bad rims.Heres my current BMW Warranty experience: Did the custom-ordered car come with bad rims? Blame customer. Is the car transmission failing at 5,000 Miles? Blame customer. Does the car battery have dead cells? Blame customer. There is poor communication with customers and lack of communication.

I was told by an honest employee at BMW in GA that all plastic on the newer BMWs are recycled and sprayed on. I am now getting peeling plastic all over the inside of my car (2006 BMW 330i). My outside passenger lower panel is coming off because the screws are plastic and cheap and cant hold the panel, so the panel is falling off. My back window regulator which, again, is made of plastic, wont let me roll up my window. Once the window is down, its broken! It wont go back up!I hate BMWs. Like one mechanic told me, BMW has built these cars to break down. They dont want you getting 200,000 or 300,000 miles on them, any longer. They want them to be problematic so you take the car back to BMW for them to rip you off and say to hell with it, Ill buy another BMW! BMW is getting greedy, and they need to die a slow death. Im done!