Acura ILX repairs

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Acura is the luxury and performance division of Honda Motor Company. The brand was launched in the United States and Canada on March 27, 1986, marketing luxury and performance automobiles.

The ILX sedan is essentially a gussied-up version of the already excellent Honda Civic. However, the Acura interpretation lacks the performance that its namesake promotes and the excitement that certain Civic models provide. Its dutiful powertrain and poised chassis are appreciated but we expect more driving engagement in this segment. Although a slew of desirable and high-tech features are standard, some aspects of it are showing their age despite a recent redesign. Still, the 2020 Acura ILX is a well-built and nicely priced alternative to more expensive subcompact rivals.

Are you looking for some Acura ILX repairs? Get end to end Auto Mechanic services from a simple repair or something more complex. Our Auto Mechanics are able to do a professional job in a quick and cost effective manor.

The Auto Helpers Mechanics have years of automotive know how, they offer the best in automotive service. Our expert mechanics have repaired numerous Acura ILX vehicles for all types of clients. We pride ourselves on being able to provide our clients with top rated professional service. We will help you when you are looking for some Acura ILX repairs.

Why use us?

Are you looking for some Acura ILX repairs.
On time for scheduled appointments
Thorough in our work and show craftsmanship every time
Honest
Respectful to you and your vehicle
Competitively priced

To learn more about our Acura ILX repair services or to hire one of our mechanics, please contact the Auto Helpers. Call us today for help when you are looking for some Acura ILX repairs.

An auto mechanic is a person who repairs and maintains cars, trucks and motorcycles.

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Product Reviews:

I highly recommend this brand for many different reasons. They have wide selection of models as well as colors and has a lot of wonderful features from DVD to CD player to choose from. The styles are one of a kind. There are many wonderful exterior colors and the interior comes in leather or your basic interior. You can upgrade your vehicle but it will cost. If you don't like the features on the inside of the car you can have it changed to fit your personal needs and style. This brand of car has plenty of room for family and friends. I know that is definitely a plus.

Mary of Cincinnati, OH
consumeraffairs.com

The brands that this car offers are RSX, TSX and many other styles that are cool, efficient and reliable. I personally like the Integra cause it is sporty and fast. The car has many features that aren't new but are what a vehicle needs and it's very comfortable. I highly recommend it to people who like JDM. There are many modifications one can do with the Integra from engine mods to the interior. There is room for 8 people in the back because I'm Mexican and Mexicans can fit 30 people in a mini van with no problem.

Carlos of Pittsburg, CA
consumeraffairs.com

I purchased my MDX slightly used off dealer lot, it had about 6,000 miles. I have loved many things about the vehicle, however recently (once I had paid it off and warranty expired) my battery has died 4 times. Had alternator replaced around $700 min. Had new battery installed, but still died again. Now my navigation system says it is reconfiguring and if it isn't working in 10 minutes to take to dealer. Well, I can't afford to just run down to Acura every time there is an issue! The last time I brought it in, when I went to p/u my car wouldn't start! The side board was hanging off and remote key wouldn't work! They never offer loaner vehicles and overcharge everything. Now I have no navi. My check oil light is constantly coming on (oil is fine) and my key gets stuck in ignition!

Shannon of Walnut Creek, CA
consumeraffairs.com

I bought my Acura 1 year this past November. My front tires look like this!! I have been through 2 oil changes (One this past November) and tire rotation, only for Acura of Memphis not to mention anything about an alignment. I asked to speak with a service manager and the rep sent me to Doris ** (I knew she wasn't a manager), who made me feel really bad. She said it's my fault that I didn't get an alignment. I'm suppose to get it twice a year (who does that? Who knows that?) She also asked if I read the manual for the service codes??? NO! When service due comes up, I go to Acura of Memphis. I thought this was a one stop shop, but it looks like I have to turn into a mechanic! When I bought the car, I was told oh yeah, oil changes and tire rotations 2x a year. Well according to Doris, it's suppose to be 2 oil changes, 2 alignments, air filters, etc. Sounds like $1000 for maintenance 2x a year. I'm stuck after 1 year, 30k miles, buying two tires ($244 ea and alignment $99).After writing the post above on Facebook, the General Manager, Clifton **, called me very upset. He stated that I post incorrect information. He also stated that Doris was indeed a manager, in which the website stated that she was a service advisor. Per Mr. **, she was promoted 2 weeks or 2 months ago. Mr. ** clearly wasn't trying to resolve my problem, but was very argumentative. I told him multiple times that my problem clearly isn't a tire problem, but an alignment problem. He totally ignored me and started reading some script talking about what Acura does for their customers. His tone was very negative and I don't ever care to speak with him again. I am not sure why a General Manager would call a customer irate. I have replaced the two tires and got an alignment. No help to Acura of Memphis or the General Manager.

Milton of Memphis, TN
consumeraffairs.com

I have had a number of expensive nuisance issues with my MDX that I paid handsomely for. From day 1 it has had a slow leak in the tire that they say there is nothing wrong with. The driver's side window whistles and they say it is not 'a known problem' and nothing they can do about; and now most recently I was pulled over by the police for a tail light that was not working. I replaced the bulb myself, no avail. Acura says $500 for a new tail light assembly. What does it say about the quality of construction when an enclosed tail light assembly needs to be replaced??? I bought Acura looking for Honda/Acura quality. Very, very disappointed. I will be a returning customer. PS, additionally the Acura navigation system is the worst. Too hard to use; just use your phone.

Dan of Annapolis, MD
consumeraffairs.com

I am a huge fan of Acura as well as Samsung and anything about cars and electronics intrigues me. I own a TSX ACURA year of 2010, I am greatly in love with it. Acura has a nice sleek look that make it different from other cars on the road today in 2016. The best part about it that it is luxury but not too expensive, great running car and very dependable. Plus you can fit one person in your front seat and 3 in the back with enough seat belts for everyone. I like factory items on an Acura to keep it classy, however, I did spice up my TSX up with some custom wheels, black and chrome. They go great with the car and makes it look like a combination of sport and luxury. However, I have had an issue with the navigation system draining too much battery causing my battery to go dead frequently.

Melissa of Raleigh, NC
consumeraffairs.com

My 2011 Accura MDXs GPS system is often inaccurate, provides misleading direction, and is a logically inferior product. Since purchase, my GPS has often taken me on wild chases in the wrong direction, gives misleading information as to the actual direction of the destination, and continues to offer business address options for businesses which have closed more than 8 years ago, despite the fact that a 2012 mapping system was purportedly installed in my vehicle just last year. Everything else on the vehicle is great, but the GPS, because of the foregoing is virtually worthless. Yes, 60% of the time it works well, but that is not enough to trust when accuracy is important. In addition, there is no one to whom one can complain at Accura since there seems to be a stone wall between the manufacturer and its customers. The dealership knows little and offers little on this issue, except to replace the bad map with an equally bad one.

David of Chagrin Falls, OH
consumeraffairs.com

When I met my husband, he was driving an Acura TL. We used that car for a long time. It was gorgeous outside. The inside was spacious and comfortable and fit two children's car seats comfortably. We decided we wanted more room in the trunk area because we have to take a lot of kid gear and suitcases when we travel. We got the Acura MDX. I drive it. It's an SUV, but it's boxy squared off looking. It's more rounded and soft looking like a car. I have mine in a burgundy red. Inside is like a camel tan color leather seats. It has very tinted windows. The built in navigation is really nice. The navigation screen and radio screen is huge and very easy to operate. I like that I can control the radio with the buttons on the steering wheel. There is a third row that folds down. I keep it permanently folded down because we only have two kids. It is easy to fit in two car seats in the second row and would be easy to fit three. On the rare occasion that we do have the third row up it has sat three full sized adults in the third row comfortably. There is also a ton of room in the trunk. When I had to have my car serviced last month we got a loaner car. They gave us the Acura RDX. It's nice, but not quite as nice as the MDX and feels really cramped in comparison inside.

Charlie of Fort Campbell, TN
consumeraffairs.com

During the week of January 16-January 19, 2012, my vehicle was taken to Acura of Brooklyn on 2722 Nostrand Avenue for an oil change. While there, the service adviser informed me the rear brakes of my 2006 MDX needed to be replaced and I consented to the service. On Sunday, 1/23/12, as we were on our way back to Brooklyn from Boston, Massachusetts, my husband and I heard an unusual sound coming from the front end of the vehicle. We immediately called Acura of Brooklyn to report the problem and they advised us to go to the nearest Acura service station in Boston. When we arrived to Acura in Boston, the service department was closed. A representative from Acura of Brooklyn then advised us to bring our vehicle in the next day so that the source of the problem can be determined.As we proceeded to drive home to Brooklyn, the front end noise became progressively worse and the wheel began to shake excessively. This occurred approximately 60 miles south of Brooklyn in Connecticut. Suddenly and without warning as we were driving on the highway, our front right wheel came completely off, nuts and all. Needless to say, my 10 year old daughter, my husband and I were shaken up by this incident. We called a tow truck company and our vehicle was taken directly to our house because Acura of Brooklyn was closed. Early the next day, a service technician from Acura of Brooklyn came to our house to assess the damage and the vehicle was immediately taken to be repaired at their service station and we were given a loaner car. After the work was completed, my husband asked for a copy of the work order to see what damage had occurred and if and what parts, were replaced. It was never sent to our house or given to us. A routine follow up customer service call was received 3 days later and I explained my dissatisfaction with the way the incident was handled and the disregard and inconsiderate behavior of the Acura staff. The customer service representative assured me that the message would be relayed to the manager and someone would be contacting me soon. No one did.In March 2012, my vehicle was taken for a routine oil change and I was told that the front brakes would be in need of replacement at my next visit. Today, Friday, May 11, 2012, I took my car in to Acura of Brooklyn for a routine oil change, to replace the front brakes as instructed and also to report a knocking sound that I was hearing from the front end where the damage occurred when the left wheel had come off back in 1/2012. Not only was I told by **, the service adviser, that my front brakes no longer needed to be replaced but now my left and right wheel bearings needed to be replaced and my axles as well. Although puzzled by this new information, I immediately asked if it is impossible that the damage was done when my wheel came off on the highway. I was told "no" that this is due to the normal "wear and tear" and also because of my high mileage. The quote given for the repair was very high, even at the "discounted" price given by **.I asked to speak to ** manager, ** who was very hostile and inconsiderate from the beginning of our discussion. In no uncertain words, ** informed me that he was not present when the incident occurred in 1/2012 and that our near death experience was irrelevant to him. I reminded Mark that my husband, my daughter and I could have died when my husband lost control of the vehicle due to the negligence of his mechanic, who failed to tighten the nuts of the wheel. He showed total disregard and told me that if I don't want to pay the money to have the service done, I should pick up my vehicle. I was disgusted by his behavior but I told him I would call back once a decision was made.Approximately 30 minutes later, I reluctantly called ** back to inform him that since my vehicle is a necessity, the service work should be done but I will be filing a formal complaint. He informed me that "this is really not worth it" and he "does not need the money that bad." He also told me that I should pick up my vehicle if I was not comfortable with the work that is being done. I told him that the purpose of my call is to have the work done and he cannot refuse to provide service to my vehicle. Since ** behavior was upsetting, I asked to speak to his supervisor but he informed me that ** would not be back until Monday. He then hung up the phone. This lack of consideration, disregard and poor customer service and relations is totally unacceptable and prompted my decision to file this complaint.

Natalie of Brooklyn, NY
consumeraffairs.com

I have very little negative feedback. My overall experience with this car has been--the best car I have ever owned. All cars come with technical issues. Now kudos to whoever invents a car that does not have issues ever. However, the only things that I experienced with my car were that the 1. Acura TSX 2004 (red, tan interior, v-tec engine) was that it was made with the starter near the engine. According to my trusted mechanic, he says that this car's positioning of the starter as being irregular. This causes the starter to malfunction more than other cars whose starter was not made in the same location. 2. A coil in the engine needed to be replaced. Other than that, I have had no other issues that were not issues related to normal wear and tear. I drive 100+ miles a day for work. This has been a very trusty car. I'm sad to have to sell it for a car with a wee bit less mileage. I'll definitely miss Red. (Yes, I do name my cars.)

Rubi of El Cajon, CA
consumeraffairs.com

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