Brand new 2015 Cooper S with sunroof. Protective netting of the sunroof slid open as I drove. Gas mileage is 25/26 (I was quoted 32/38)! Brought it back for repairs. 1st time, 2nd time - No fix. Glue globbed on the sides of the netting; that didnt work and looks awful. They intimated gas mileage due to the way the car was driven. Loaners got much better mileage (same driver)! They tested 3 other like models and advised that the netting did the same and they didnt know what to do. I wanted to replace this car. Mini USA Execs denied my request. This is a DEFECT, and DANGEROUS! I was told that since the other models did the same thing, there was nothing they would do!

My automatic 2006 Mini Cooper with full option had many different problems from the beginning (e.g. A/C hose broke at week 1). But the transmission problem is really what angers me and makes me want to start thinking about legal steps. My car is 4 years and 7 months old with 75,000 miles yet the transmission is already broken. I still havent paid off my car at this point and they are saying that the car is only worth $3,500. I guess they know Mini is **.

Did you know Mini Cooper was a centerfold in Playboy Magazine? Got your attention now, dont I? Good!Thinking of buying a BMW or Mini Cooper Product, DONT! At least until youve read this and the class action lawsuit against BMW and Mini Cooper Aarons VS BMW. This lawsuit is being handled by Kurtzman & Carson Consultants, Philip Cooper. 886-381-9100.When I purchased my 2007 Mini Cooper I did so because I thought it was the cutest, coolest, and most fun car I had ever driven. Then the practical side of me took over and I did my due diligence and research. Who knew that the Continuously Variable Transmission (CVT) would prematurely fail and without warning, recklessly putting me in a gravely dangerous situation in the high speed lane on the expressway way during rush hour traffic? BMW and Mini Cooper knew, thats who!! Its amazing that I wasnt struck by the semi behind me traveling at a high rate of speed, considering my Mini Cooper dropped down to 15 mph after the CVT permanently failed while traveling at a rate of 65 mph!BMW presented the Mini Cooper as a high performance, yet affordable high end premium small vehicle which emphasized their design and performance features, cornering abilities, good looks and fashionable styling. Did you know that the Mini Cooper even graced the centerfold of Playboy Magazine? Yes! Playboy Magazine!! BMW group bragged, through its aggressive marketing tactics, that the Mini Coopers design, layout, content and performance along with it being fun to drive, its price point, and high quality were enough to wear the BMW Badge.I thought I had died and gone to heaven! This was my favorite car ever! I babied my Mini Cooper and serviced it regularly, of course. None the wiser, I loved that car, still do. BMW & Mini Cooper not so much!I was so excited and proud to be driving a Mini Cooper and I remained ecstatic until recently. A Mini Cooper convertible was my dream car, BUT now it’s my recurring nightmare! Well, for once, I made my extravagant purchase base on emotion AND logic, what a change for me. Now I wish I didnt do the research to back up my emotional purchase, at least I could said, shoulda, woulda, coulda messed up again. Oh by the way, that BMW Badge, what I didnt know it means Badge of Dishonor! Shame on you BMW!Not only did BMW deny knowledge of the premature CVT but they also undertook affirmative efforts to conceal the failures through a series of TSB Technical Service Bulletins issued to repair facilities, thus stalling long enough for the warranty to expire before owners were made fully aware of the true problem. Its obvious that BMW knew of the problems based not only on the complaints made directly to them but also numerous complaints made to the NHTSA National Highway Transportation and Safety Administration. Yet BMW refuses to publicly acknowledge the problem or offer remedy, instead keeping it a secret as long as possible. As if this wasnt bad enough, BMW CONTINUED TO KNOWINGLY SELL VEHICLES EQUIPPED WITH CVTS PRONE TO PREMATURE FAILURE! Despite BMWs efforts to conceal the issue, customer complaints and CVT failures continued. Way to go BMW! Something to be said for your consistency.Thinking back now, Mini Cooper was always aggressively sending me marketing materials for the newest, latest, hottest Mini Cooper Convertible, of course wanting me to trade in my 2007 Convertible Mini Cooper, for a brand new sleeker, faster more stylish Mini Cooper Convertible. What would have happened if BMW would have put all of that time, effort, and cost into a recall? Or a Just FYI, your CVT might fail, please call us later. Well never know because that would be considered above board or proactive good customer service and as we have discovered, BMW possess NONE of those qualities.There is a saying, If it seems to be too good to be true, it probably is. This is so true with BMW. BMW knowingly under budgeted production and could not keep up with the demand it created. After all everyone wanted that beautiful, cool car that was featured in Playboy Magazine! Too bad the beauty was only skin deep! BMW sacrificed quality and turned out substandard parts and shoddy workmanship, all the while refusing to take responsibility for their actions knowing full well that they were recklessly putting their loyal customers in harms way when the CVT failed.To this day, even in the face of these numerous complaints, BMW continues to deny that there is a problem with the CVT and refuses to disclose the truth to consumers. I ask you, How is this possible in this day and age? Who does BMW know that we lowly (no longer loyal) consumers dont and why should we have to pay to clean up their mess?Never again will I own a BMW or Mini Cooper product and I will make it my lifes mission to share this message with everyone!

I bought my 2010 Clubman about six months ago from the Mini dealer in Jacksonville, FL. I asked about the timing/mileage for tuneups, oil changes, etc. The salesman told me that this was all computer controlled - all I had to do was watch the dashboard lights and readout. I read the manual especially the section about maintenance. It is important to note that neither the salesman nor the cars manual states anything about checking the oil level or water level on a periodic basis. Neither the salesman nor the manual states that the oil level is monitored by one of the cars computers and lights/readout.So, one day the engine light comes on. The manual says it is okay to drive slowly with the light on. Which is exactly what I did -- I headed the car to the shop. Unfortunately, in less than one mile the car died. The car was towed to the shop. The engine threw a rod due to a lack of oil: there was less than one liter of oil in the pan. Now I am facing a $7000 bill to replace the engine. Why wasnt I informed to check the oil periodically? Had I done so, my engine would not have died. Mini was on notice of the lack of oil level monitoring and on notice as to oil usage/burning; however, Mini was completely silent. Question - is there a lawyer out there who is interested in a gross negligence lawsuit against Mini? If so, please contact me.

I purchases the coolest 2003 Mini Cooper. It was dark maroon with a black roof. The first day I purchased some cool extras and drove it home. I immediately noticed that the steering was harder to turn sometimes and then easy others. I contacted Mini to discuss this. They had me bring it in to take a looks. This is two days later after the purchase. They proceeded to tell me the cooling fan for the power steering pump was bad and needed replacement. I received a call telling me the power steering pump also needed replacement. Cost $2500.00. I paid it and drove home. Drove fine for 5 days and over the weekend. Monday morning I started it up and put it in reverse and heard a loud metal clunk. The car wouldnt go into gear. Towed to Mini. Due to some issue with the clutch, it broke off and cracked the housing of the transmission. Required new Transmission. $7000.00. I got to drive it for 10 days and it cost me 10,500.00 in repairs that I had to pay for. Never will buy a Mini again. Especially noting that people are still having issues with new ones now. BMW reputation is inflated and fake. They are extremely expensive repairs and their product is a crapshoot on whether you get a lemon or not.

So first I want to say I own 3 currently and sold my forth a few years back. I loved the brand for a number of reasons like handling and performance and the overall style. At this time my stable consists of a 2012 MINI JCW GP, a 2012 Countryman and an older 2006 JCW. The Countryman has been in the shop almost every month since we owned it. It has had taillights replaced as well as the heating/AC replaced numerous times during ownership. Right now it’s got another check engine light and on its way back to the dealer since it hates to start. The heater will not warm up the car unless it’s floored and since it’s 18 degrees out that is unacceptable. Especially since it’s been fixed numerous times.Now onto the GP. This is the company’s flagship performance car. Its very limited and one would think well documented. Yet when brought in to have an alignment done, the techs were unable to figure out the adjustments and I had to assist by providing the details they needed and showing them how it should be done. The GP had a tail light out. This resulted in them frying the radio trying to replace it. Not sure why it’s connected but it is. So they had to replace the stereo and the ECU. The problem was the dealer installed the wrong ECU software version so the car ran like crap. I did not notice right away. It wasnt till after I installed a cold air intake that I noticed the car was running off. After convincing them on the 3rd trip there to install the latest ECU version did they see it was wrong. This was after blaming the CAI on the issues it was having. So I should be happy now right? They finally installed the correct ECU software and it should be back to normal. Nope. Now the car bucks on the highway. I tore the intake apart thinking it was the problem. I tried everything down to boost leak testing the car and duct taping the MAF tube in case it was leaking. I was TIRED of talking with the dealer. When nothing worked I brought it back in. They said it was the MAF. They replaced it. I got it back a day later and the same problem persisted. Here I was going back for the 4th time only to have them tell me my modifications were the issue. They said they fixed the seal on the CAI (which was fine) and the car was tested and perfect.On the way home I noticed it bucking again and no longer had the sport mode pops and burbles you get from the exhaust which is a key character of the car. I refused to bring it back. I looked around the engine bay and studied the MAF connector more closely. It had a brand new MAF so I knew it wasnt that. Turns out all the problems I was having was due to a loose wire in the harness connector. This did not fix the sport mode button but at this point I dont care. Im tired of missing work and dealing with the hassle of going to the dealer and being stuck with a loaner. Now mind you both my older 2005 and 2006 MINIs had issues but were basically bullet proof and well over 100k miles. The newer ones are nothing but problems so far. Neither new car is over 30k miles and have spent most of their ownership in the dealer for one stupid reason or another.

The problems with the Mini Cooper are two-fold: 1) the design of the car is atrocious. 2) the maker & the service are designed to financially abuse the purchaser. First, the design flaws: OK, this car was designed as a toy, not as a practical piece of transportation. But why did they make the dipstick impossible to read? Why did they go out of their way to make the clock a brain twister to reset the hours (which we do twice a year in America)? Why did they make it so that putting the windows up and down while driving is actually a painful distraction from driving? Other than that, the car is small but has terrible fuel efficiency. It is too small for road trips (unless you really, really like this car), too small for carrying much more than a few groceries, and too small for anyone with children. Yet it is not a luxury sports car, and it sure isnt an economy model. The ride is nauseating. There is such turbo-lag that it is dangerous to try to pull into fast-moving traffic because your car will wait a beat or two before lurching forward. NOW, the use of this car as an instrument of financial abuse: this car is designed to take your money away from you. My wife bought it to drive to the train station and yoga on weekends (not good for anything else, really). She bought it as a Certified used car from the Mini dealer. In a year and a half, she put on 900 miles. I took it in for an oil change - and they told me I had to replace the brake fluid ($150) as well as the micro-filter ($110). Another 18 months, another 1700 miles - and THIS TIME the dealer wants us to spend more than $3,700 to fix all the little things they say are rotting off the car everywhere they look. To review, with oil changes, that is more than $4,000 in maintenance to drive a Certified car 2600 miles over 3 years. Good thing / bad thing? BAD THING! Bad bad bad car!

2009 Convertible S - Engine began making terrible rattling noises at cold start. Tensioner has a campaign for replacement. Mine was so bad the entire timing chain had to be replaced. Now the car backfires and has severe carbon build up. There has been significant power loss and increased fuel consumption.

Purchased 2009 Mini Cooper S for **s 1st car in 2014, 42K miles for $14K. Its 5/8/15 now; Mini is sitting in shop in Cypress, TX. Repairs are now at $5K. Timing chain broken/plastic in the bottom of oil pan. We will drain our savings to repair the car then go straight to dealership where we will LOSE $9K that was supposed to be for **s college. Contacted Mini dealership in Houston: did 90% of original maintenance, confirmed there is a Class A lawsuit against Mini for this reason.

First, I am not a fan of BMW products. We owned a 2006 X3 which was purchased CPO from a BMW dealer here in NH in 2008. Had the car 6 years and it was at the dealer 11 times during the first 3 years of ownership for warranty repairs. Torn engine mount, failed sunroof controller, failed ECM, failed radio, failed drivers seat memory module, failed rear door latch, failed brake light, failed airbag wiring harness, broken rear coil spring, phantom check gas cap lights, multiple instances of gross engine misfiring when started which the dealer was never able to diagnose. And then after it went out of warranty, the troubles continued: broken other rear coil spring, failed CV joint, leaking oil filter mount. In 2014, I convinced my wife to get rid of it at 105K miles because it was evident it was going to be a money pit. She then saw and fell in love with a used 2012 Mini Clubman S. Low miles, well taken care of, fun to drive. Seemed to be a good car and I stupidly thought that, perhaps, BMW had addressed their quality problems so we decided to buy it. The Mini had 23,000 miles and was still under warranty so I thought, OK. The car is a daily driver that is not abused in any way and only driven on paved roads.Car went in for a service at ~28,000 miles; nothing wrong. Went in again just after the warranty expired for a bad ABS sensor in the right front wheel and the dealer was nice enough to fix it at no charge. Run flat tires were replaced with non-run flats at around 40,000 miles. Always hated the run flats because of the very harsh ride. You could feel every imperfection in the road. New tires were great and gave a much improved ride quality.Right around 50K started hearing a droning sound from the front end and the tires started wearing oddly. I am an excellent mechanic and have been doing all my own car repairs for 40+ years. Oil changes, brakes, shocks, engine repairs, transmissions, torque converters; you name it, Ive done it. So I quickly found that both front wheel bearing assemblies were bad. I mean wobbly, sloppy loose bad. Car was out of warranty and I knew Mini would charge an arm and a leg for the repairs so I did them myself and saved $$. Not happy about wheel bearings going bad at 50K but, oh well, it wasnt an expensive fix because I did the work myself. Probably caused by the crappy run flats transferring shock and vibration to the suspension.No further problems... until now. Car has 60K on it. The other day all three of our cars were in the driveway and my sons and I were standing there when we heard a loud ping sound. Couldnt localize where it came from but I know the sound of metal snapping. So we quickly checked over all three cars but didnt find anything. A few minutes later I asked my son to move the Mini so we could play basketball. He starts the car, puts it in reverse and the moment he started moving backwards, the left front dropped 4 inches with a bang. Got the car up on the jack, pulled the tire off and saw that the coil spring had snapped about 1 full coil up from the bottom. I was dumbfounded!! I couldnt believe that a car with 60K would have a spring break let alone break while sitting still in the driveway. Other than the BMW, Ive never had a car or know anyone whos seen a coil spring break like that. Thank God it happened in the driveway and not on the highway as Im sure that the sudden change in the steering geometry would have caused a potentially fatal accident. Called the Mini dealer 35 miles away in Bedford, NH and explained the situation and that I wasnt happy about the coil spring breaking at 60,000 miles and potentially putting my wifes life in danger. I asked them to send a wrecker and get the car and replace the spring for free because a close inspection of the break clearly shows it had cracked at some point, rust had invaded the crack and weakened it. This is clearly a defective spring. And, while they were at it, they should also replace the right spring too because now it couldnt be trusted either. They refused to do anything. Said it was normal for springs to break. Told me it was my problem to get the car to them if I wanted them to repair it but they would be happy to sell me a new strut assembly (which they didnt have in stock anyways) if I wanted to do it myself. We went round and round about the defective spring being Minis problem, not mine, but they wouldnt budge. Suggested I contact Mini USA which I did. After waiting 3 days I was told that I had to get the entire car to Mini of Bedford, at my expense, for them to diagnose the problem but that there was no guarantee Mini USA would pay for the repairs. I told the nice woman that the diagnosis was very simple: The defective spring broke! I explained that it made no sense for me to pay $250+ to have the car towed to the dealer, have them diagnose the broken spring at $120/hr, then tell me I would have to pay for repairs (another $300+ for the part(s)/labor) when I can get new strut assy for $125? So I would potentially be out $500+ for their defective spring. And, if I chose to repair it myself, then Im on the hook for another $250 tow back to my house? She said Mini USA would not consider doing anything until the car was brought to the dealer. I offered to take pictures of everything and send them to the dealer and anyone else inside Mini/BMW. I offered to remove the strut assembly and bring it to the dealer for them to look at. I offered to do all the repair work myself if they would pay for the parts, since, after all, the spring is defective. She refused it all. I asked if we could escalate this issue higher inside Mini USA. She said no, she was the highest person who would deal with this.Mini/BMW does not stand behind their products at all and does not give a crap if their defective parts could cause fatal accidents. I am through with BMW forever. Ive learned the hard way that they build cheap cars with cheap parts and that they could care less about driver safety. A coil spring is a vital part in any suspension and for one to break with so little miles is totally unacceptable to me. Theres no way you can convince me that its normal for a coil spring to break under normal use.When the X3 had the broken rear spring I did a little research and found that BMW used to use a German company for their springs but had switched to a Romanian company in the early 2000s. Since then, hundreds of reports cases of broken suspension springs across all their models. I dont know why there hasnt been a NTSB investigation/recall yet.

I have never felt so disrespected, unappreciated and taken advantage of by a company in my life! Minis recent decision to extend the warranty on the faulty power steering pump for models between the years of 2002-2005 as well as some 2005 Mini convertibles has caused there to be literally no replacement parts available in the North Texas area where I live. I happen to be one very unfortunate 2005 Mini convertible owner who has had to pay an inordinate amount in repairs on the car, such as paying close to $8,000 for the CVT transmission to be replaced after only 70,000+ miles, having to get the control arm bushings replaced, and so many other problems that should not have happened with the car considering how cautiously I drive it. I am being told by local dealerships that I can expect to wait up to a month before my car can be fixed. Until then, however, my car cannot pass state inspection with its current lack of power steering. I have now been left without a car and no options that I could feasibly afford to get into a temporary vehicle. I have received absolutely no help from Mini to assist with temporarily getting into a different car until mine has been repaired. Again, I only have to wait because Mini does not have the parts available, not to any fault of my own. I am left to decide whether I want to break state law by driving without current inspection and risk getting more citations for it, or dropping out of school as I will have no way of getting there. I have been completely screwed over by Mini, and it appears as though they couldnt care less that they have left me and possibly others in distress.

The cars are garbage - trust what youre reading online because the issues are real. The dealers say well its a BMW - when your service bill is regularly $800-$4000. Well then I guess Volkswagen charges their customers PORSCHE repair rates? FIAT - Lamborghini? Turbo replacement - 70,000 miles = $4,000, clutch replacement 60,000 miles = $2,800 the whole front end of the car comes off, 2 water pumps & two tows!Car sucks oil like the Exxon Valdez 1qt every 1k miles at least and you have to check it ALL THE TIME. I havent had to do that since my first car in 1987 - which was built in the 70s!!!! RUN FLATS SUCK - harsh ride, costly to replace - TPSS sensors $199 each. Car engine clacks/rattles/ ticks/hesitates (turbo). Instrument cluster lighting - pixels go out. Third brake light - no longer working - $300 + labor. Convertible top wear (rubbing the mechanism) dealer says outside influence/tear - but it ISNT MINI Corporate doesnt want to hear it - doesnt acknowledge anything let alone work with you.The good things are its a good looking car, fun to drive but not near enough to offset the horrific expenses to keep it maintained and fix the amazing amount of problems that come up. Like others in the forum say - MINI Corporate considers everything to be your problem - too bad, so sad - next customer please. Well not me. Cant wait to get rid of it.

My daughter was driving our 2008 Mini Cooper which has around 85,000 miles. No warning lights were on other than the airbag light that stays on all the time because the passenger seat sensor is no longer working. That is another matter. When she stopped at a red light and tried to take off again, the car died and would not restart. We had it towed to the Mini Cooper dealership and they said it had over heated causing the engine to lock up and break the timing chain. The cost for repair would be $10,915.00 including parts, labor and tax. (We are unable to pay that kind of money so we have a cute piece of yard art). We later found out that lots of Mini Coopers have had the timing chain break which is inside the motor and when that happens it can ruin the motor. We believe that is what happened because there was no sensor light on showing the car was getting over heated. We have never had to add water or coolant except at regular maintenance times. They are just trying to blame it on us so there is no way they can be held responsible. There are just too many other people that have had the same problem. Apparently Mini Cooper has known about this problem with the faulty timing chain since 2008 and have not issued a recall. This is horrible!! They should also issue a recall for the passenger seat sensor because that is a safety hazard.

I bought my first Mini used. It had 77,000 miles on it at purchase. Overall condition of the car inside and out was excellent. I drove the car for a test ride and all was great. Only after 4 days of driving, the engine is developing a rap. The car was purchased as is as shown from a used car dealer.

Hi, I purchased a used 2010 Mini Cooper less than a year ago which I am still financing, Yesterday my wife was on her way home. The car started smoking from the vents and soon after the car locked down while I was driving and could not breathe. While driving on the left lane she was able to come to a stop and turn off the vehicle then the door open for me. With the door open she then turn back the car as other vehicles saw that the car was smoking. They let me merge to the right lane. A police officer in his car noticed that something was wrong and came to my aid. As he was asking her what is wrong, she tells police officer that the car is smoking and thats when the car lit up in flames as the horn was going off. The car and all of hers and my personal belongings got destroyed in a blazing fire that almost killed her. What should my next step be? I am out of car, my laptop, cell phone, sneakers, etc. A response is needed. Thanks.

I have a 2007 Mini Cooper 7 that died on me. I was driving home and the check engine light went on, gave me a message about the catalytic converter. Took it to a local and trusted mechanic shop and they basically told me I needed a new engine (rough cost for used $7k and new $9k). Found out this is a known issue with the R56 engine so I decided to contact MINI USA to see if they would cover the costs. They requested that I have it towed to an authorized Mini dealer so off it went to Mini of Concord. They performed their own inspection and stated, I dont need a new entire engine, just the top portion! It was going to cost roughly $5k but they would give me a 25% discount so my cost would be $3600. I stated that I dont feel that I should have to cover any cost considering it is a KNOWN ISSUE with this engine. Still waiting to hear from MINI USA on what they are willing to do and hope they do the right thing. There is a class action lawsuit going on regarding these cars/engines, so my question is, why havent MINI USA/BMW recalled these vehicles??? Very disappointed that they are refusing to do the right thing and making customers pay for a known defect. Here is the link I found about the class action lawsuit. Please read and take action people! https://www.consumeraffairs.com/news/consumers-complain-of-mini-cooper-timing-belt-failures-080113.html.

If I didnt like the car type, I never would have bought it. But it has been a nightmare to work with BMW on fixing something that is clearly their fault. BMW refuses to provide a satisfactory solution with a recall on a known flaw in the thermostat gasket on 2006 Mini Coopers. Thousands of consumers in United States, and even more across the world, have spent thousands of dollars and countless hours to find/fix radiator fluid leak through both dealers and special mechanics only to find out that the original gasket starts to leak through ever so slowly. A drop here and there at about 20,000 miles (more or less) due to the cheap mesh material. Because it leaks ever so slightly, the fluid falls, blows, drops down onto various parts of the engine and throughout the engine compartment. Even though the company, dealers and specialized mechanics are well aware of this known issue, they take full advantage of the consumer by pretending to speculate that it is caused by a leak in a hose or the radiator itself or some other issue, all of which allow these individuals to charge outrageous amounts to fix or replace parts that down need it. Most places have a minimum labor cost just to look at it. Add the unnecessary parts with additional labor on top of the base cost and you drive away without fixing the issue, only to return again and again until they finally bring up the real issue and charge you yet again to fix something they knew and should have fixed all along. It is a known issue for crying out loud. If they just fixed that, the parts themselves are less than $50. Add a minimal labor cost and you are still under $200 total. But no, BMW has systematically ignored the issue in an effort to sell parts, charge labor, and collect vast amounts of unnecessary dollars because it make them more money. The truth is, after the 2006 models, BMW intentionally changed the design to a poly urethane gasket. No recall, no recourse, no satisfaction! BMW should recall these or reimburse the wasted costs created by those that represent their firm. Thieves!

I bought my 2005 Mini Cooper S (automatic) brand new and now, 7 years and 85K miles later, it needs a brand new transmission at $10K! Are you kidding me, after only 85K miles? After reading the posts, this seems like a class-action lawsuit waiting to happen. Previous to this, I had a BMW 325i with 140K miles on it and it was 11 yrs old, before it started having severe issues. So disappointed in BMW/Mini.

2005 Automatic Mini Cooper. I had always kept up on the service and oil changes but suddenly when I was driving there was a strange noise. I brought it to a mechanic; he said I need a new transmission. It will cost up to $9000 when the blue book value of the car is from $4000 to $7000.

Advised by Mini, I need a new engine below 100,000 miles on a 2003 Coopers. Original clutch, all recommended and required service done by authorized Mini dealers. Owned since new. Experience is that MINI and BMW do not stand behind their product. Buyer beware!!!

If you are thinking of purchasing or leasing a MINI Cooper, don’t. You would be dealing with a company that does not take responsibility for their franchisees, their employees, and their third party affiliates (ergo Roadside assistance). I was stranded in Yellowstone National Park for two days to no avail and had to turn to my insurance company. MINI then left me stranded in the Idaho Falls airport without a rental car. I am from Georgia. MINI is not taking responsibility for their negligence and an alignment that resulted in my tire’s uneven wear-and-tear and, ultimately, its ripping to the wire. You’re better off with another car/company. If BMW is anything like it’s daughter company, I wouldn’t go near them either. Save yourself an enormous headache down the road.

My husband purchased a new 2009 Clubman from Irvine (CA) Mini, which has ~50k miles. He did not have any major problems with this one (previous Mini was traded in due to engine fan problem), until a few days after the New Year. We noticed transmission oil leak on the garage floor and driveway. He took it in for service. Upon inspection of the transmission, the service rep informed him that the transmission pan was broken/damaged and welded. They claimed that they do not have this type of welder. We were subsequently advised that the repair would not be covered under warranty. We informed the service rep that the car has never been in an accident and they were the only dealer (service) that have touched (worked) on our car since it was purchased from their dealership as a new car. My husband called the corporate office. We were told they will not cover repair - cost was more than $1,000.00. The other infuriating part is that they will not guarantee their repair! I just spoke with another (2011) Mini Cooper owner yesterday, who coincidentally purchased hers from the same dealer (Irvine). Her car also leaked transmission oil. The pan was noted to have been bent/damaged. It was repaired twice because it continued to leak after the first repair. She was lucky it was repaired under warranty.

The Mini is fun to drive, has been reliable and almost trouble free. It is also comfortable and spacious for its size. Annoying things are a poorly designed heater, it only produces heat or demisting the glass when set to the highest and noisiest setting, the AC is very poor. The windshield wiper just has two speeds fast and very fast, great if raining hard but a pain in drizzle or lighter rain as one has to constantly turn the wipers on and off. Hate the no flat tires, the car has no spare or jack, so effectively cannot drive further than 50 miles from the dealer as the low flat tires can only be fixed by them or more likely replaced at $500 a pop. If Mini had the common sense to fix these 3 basic issues, they would have a terrific car.

Do not buy a Mini Cooper! I have a 2006 Mini Cooper with 47,000 miles and the automatic transmission has gone out! I was told that you cannot buy parts; you have to replace the transmission at the cost of $7500! Shame on Mini Cooper for being aware of transmission problems and not standing behind their product!

I drive a specific number of miles to work each day and the miles are doubled from what the actual mileage is.

2005 mini. In August 2011 at 74,000 miles the electrical fan stayed on after work the next morning the battery was dead and the dealership wanted 5k to do the repairs of the power steering pump/fan, radiator fan, and new battery. I could not afford that so the car sat in the driveway until I decide to attempt the job myself. Well $500 later, and two weeks. I completed everything the dealer ship said was wrong. EBay man’s best friend new radiator fan $180, Rebuilt pump (send yours in the rebuild yours) $250, new battery $85 advanced auto parts.January 2012 the transmission starts to slip. Seems like it is going from second to third gear. Seems to be getting worse. For as expensive as these cars are you think they would be a little more reliable. All the reports I read online say the same thing these issues all start between 70-80k. Come no MINI / BMW fix these on your dime, you know there is problem quit sucking our pockets dry while you are getting stacks of cash from people buying these cars and paying these ridiculous repair costs.

I have now owned 3 Mini Coopers. A 2004 Cooper 2dr hardtop with a 5 speed manual purchased in 2018 with 151k miles, a 2013 Cooper S 6 speed manual bought in 2016 with 21k miles, and a 2016 4dr hardtop Cooper S 6 speed manual purchased new. I have loved each of these cars! My 2016 I was in an accident with that totalled the car and the car kept me totally safe. I had no problems with this car, in fact I put 64k miles on it in under 2 yrs with no issues.The 2004 was intended to be a little junker until I bought something new after my accident with the 2016 Cooper S. This car has been so reliable and is so easy on gas and economical that I will keep it till it dies, and I have already put over 12k miles on it for a grand total of 164k! There are issues with the dimmer switch for high beam headlights beginning to wear out which makes the brights come on when I put on the blinker if Im not careful, and the parking brake no longer holds, and a previous owner dismantled part of the dashboard so I do not have the large speedometer, or a working gas gauge LOL! It had no exhaust system, only the manifold was left, and I put in a new exhaust pipe, muffler, and all of the components needed to mount it for about $800. But even with these quirks I love this car! No problems with transmission or engine.The 2013 was my sons car and I admit he has been hard on this little vehicle. Not keeping up with all scheduled maintenance and racing any other sporty vehicle out there he could find, however this vehicle has had no high ticket issues. It has always started without issues and has been a very reliable car. I will be trading this car for a 2017 Cooper S Clubman because I want the AWD and a little bigger car, and I miss the 4 doors. All in all I am faithful to the Cooper vehicles and have been very happy with all of them that I have owned. I am truly surprised and saddened by the bad reviews posted here and that made me want to share my experience with them.

I love my 2012 Mini Cooper, looks sharp and handles great, fun to drive, great get up and go, shifts good, like that you can easily customize the look of your vehicle. I like its color red, the 10 year US anniversary version, bonnet stripes, interior features including heated seats and cruise control, great cd player and sound, love the interior lighting. But it could be easier to get grandkids into the backseat. And as with any vehicle, it could have better gas mileage or electric, now that they have a 4 door coupe I would have selected it to better get kiddos in backseat.

Loved my Mini for 10 years. Now everything is breaking! Most recently 2 pulleys related to the engine have melted and would not turn belts. Also at have a problem with pulley related to air conditioner... Any advice?

We had a 2016 Mini Cooper S, very zippy and responsive, stereo was wonderful...BUT it is horrible in snow, the seats hurt your back and neck. It rides like a potato cart. We traded it in for a Ram truck. We spent 40 days, with over 5 hours on hold WAITING to get confirmation of payoff. They lost the first check even though it had proof of delivery. After 3 weeks of no check, Ram stopped the first check, REISSUED another, more proof of delivery, they lost that one too. The local consumer advocate, and threat of lawsuit inspired them to locate the 2nd check. They were rude and short with me, the customer, because I was weary of no action, and NO answers, and NO RESULTS. MY ADVICE dont spend the money on a Mini Cooper. If you do, good luck. Lynae **.

Three years out of college and gainfully employed I bought the cutest used 2009 S with 67K miles for a reasonable price + 1 year warranty. First off - I only use MINI service centers. The run flats are the least of my worries. I started to get my moneys worth on the extended warranty right off the bat, repairing oil leaks/pressure issues at least 4 separate times in 6 months. 2,000 miles past the extended warranty we started hearing the death rattle on the front passenger side. The plastic guide had cracked and I was moments away from a busted timing chain. After fixing it ($1500) the service advisor at the dealership instructed me on the importance of oil changes every 5 thousand miles, (EVEN THOUGH Mini suggests you can go 10K/once a year!) and of checking the oil level every 400-800 miles or so.Three months later I was back at the dealer for the rattle, my chain had already stretched again, but not enough to cause concern ($500 just to look & measure + a few spark plugs). 10 days later I was in for rough running due to carbon build up ($700 walnut shell blast) typical around 100K. And then, three weeks after that I was in for continued roughness and rattling much louder than before. I am now on my second timing chain in 4 months. There is no way that is normal, but at least they covered the full cost of this one due to parts warranty.Thankfully I am OCD and insisted on service because at no point in this first year did a warning or engine light ever appear. The service advisors at MINI have been extremely helpful and taken pity on me, they are painfully aware this car is flawed. Every moment I am on the road and I hear a new whine/rattle/thump I am overwhelmed by sheer panic and see only $$$$. At first I thought I was going to be a MINI lifer, but I clearly cant sustain this kind of maintenance.

A year or so ago: “Well, what can I say? I’m a lucky MINI owner when someone like Andre will eliminate that strange little rattling somewhere bugging your mind. Claude **, who has helped me resolve Mini issues, took notice. I said to everyone that the gentleman is a dear (referring to Andre). Sweet natured and eager to be your friend.” I have also always received excellent service from Corey.Well, that was then and this is now: I’m sorry Andre is no longer at Mini. I used to be treated like royalty there and have continued to patronize the shop. However, current service (06/09/20) team seems a little adversarial/contentious. The repair bill today came to almost $2000 — isn’t that outrageous? I was shocked. Even worse is that I wasn’t warned of the full cost ahead despite being a woman in the middle of a pandemic, widespread unemployment and riotous unrest.Frankly, the advisor was not so eager to help with my insurance adjuster, which would have been a relatively minor issue due to specifics and deductible. I resent that he, instead, took it upon himself to feed the insurance adjuster information he never discussed with me first, extrapolating from whatever he thought led to this Mini repair. Our conversation is, by the way, substantiated on texts due to my bout with laryngitis. Again, that was very disconcerting, as I’ve been unable to talk and on antibiotics to boot.One person can truly make all the difference in the world. I’m disappointed and more. I hope Mini service makes it up to me for my follow-up to this here review. After all, I had my Mini flatbedded there from Goodrich tires In Glendale where I drove right as the tire sensor light came on. I don’t need attitude. I need good friendly, honest, fair service and advice as a loyal customer. We all do. I continue to be speechless. Deserve response.

My car has had 2 HP fuel pumps, aux water pump, a new bat replaced at 8k, oil pipe, gaskets valve cover and 2 timing chain tens replaced prior to 50k. The warranty has now expired. BMW wants me to sign a release as they are offering to pay 50%? Help.

Mini Cooper Problem 2008 - I have had catastrophic failures before 45,000 miles. I have brought it to the MINI service center for these failures including: replacing spark plugs, faulty coil pack, catalytic converter failure, on-board computer replacement, total replacement of the transmission and currently, the solenoid valve replacement which is not yet fixed.

2012-01-16, today, approximately 22,000 drivers of a Mini Cooper S, the Mini John Cooper Works, from the years 2006 to 2011 in Germany have to go back to the garage. The reason for the recall: a faulty circuit board on the water pump that is responsible for the cooling of the turbocharger, resulting to overheating or even fire. The vehicle owner will be contacted by the manufacturer and ask for free replacement of the faulty component. This message has been in the news section of Motor-Traffic.de with the slogans. Mini calls back 22 000 vehicles in Germany - released on 2012-01-16.

I purchased my 2015 Mini Cooper Hardtop in October 2014. First issue with the car was at 6,000 miles (April 2015). Vehicle was having a hard time going on a slight uphill, car then misfired - white smoke came out of the tail pipe. Within 5 minutes, the car misfired 4 separate times altogether. My car began to chug along and go very slow, an alert came on the dashboard saying Drivetrain Malfunction - drive moderately.. Oil below minimum. Add 1 Quart of oil as soon as possible. Car was then towed to dealership. They had my car for a little over a week. They called & said there was a lot of carbon buildup on the injectors. They then asked what gas I use which I said 89 or 91 and always getting it from Sunoco gas stations.. which is what they recommended when I purchased the car. They replaced the spark plugs and the injectors.For about two weeks after repairs, car was driving okay, seemed as though it accelerated a little slower than when I first had the car. I, then had an alert show up on my dashboard saying Oil below minimum. Add 1 quart of oil as soon as possible. I had to turn around on the thruway & take my car to the dealership. Again, they had my car for over a week. They replaced an oil sensor that apparently was bad. The service department manager gave me a service log for Mini Cooper that said, ALL Mini Coopers that have a turbocharged engine should top off their oil with 1 quart every 750-1000 miles. Seems very, very strange. But the car was repaired & they sent me on my way.The following Friday (6 days later), I decided to measure my oil while my engine was warm.. the oil meter seemed to have lost a quarter of oil in the past 6 days which DOES NOT SEEM NORMAL. The next day, Saturday, I had an alert come on my dashboard yet again that said Drivetrain Malfunction - drive moderately. Luckily this time, my car seemed to have been driving normal - it didnt misfire at all. Turned around & drove the car back to the service department. They had my car for about a week. They said there was a crack in the valve over the gasket, so there was some oil leakage - which the service department manager said that would explain the excessive oil loss in a matter of 6 days. A warranty extension was presented to me, 6 years instead of 4 years.However, the service department manager failed to mention that the last 2 years of warranty would not cover exactly what the first 4 years covers. I am EXTREMELY displeased with their customer service. I am eligible for a brand new Mini Cooper but I had told the service department manager I do not want a new car, or my current car - my 2015 Mini Cooper Hardtop falls under the Lemon Law & I want a FULL REFUND. No brand new car with only 6,500 miles on it should have this many issues. How can a brand new car be unreliable? This car has immediately lost its longevity as well as its resale value. Mini Cooper is an unreliable product.

I do love how unique my car is, however I thank god for purchasing a 100,000-mile warranty when I bought the car brand new. I even bought a tire warranty for blowouts on the run-flat tires. The tire warranty cost me a little over 900.00. It paid for itself the first year. I had 2 blowouts and the Dunlop tires were 400.00 a piece. I have not had one since then. I have had a serious oil leak that took the dealership about 5 different times to repair, but they finally did and paid for the oil stains to be removed from my driveway.OMG, I just noticed the new Mini S has the exhaust pipes, one on far right and one on far left, which is to prevent serious burns to your legs while getting things out of the back of your car. That is a wise idea! I am bringing my car in tomorrow to the dealership for service. The red lit up fonts are getting blotchy and I think I need a break job. I have never had a break job and there is 51000 miles on my car.... Hmmm. I get over 400 miles to a tank on my mini, and it is fast! ONLY USE SUPREME CHEVRON OR SHELL GASOLINE!!!!!

In the end, I was contacted by an Executive Customer Care rep about my BBB complaint. She was professional and courteous and did everything she said she would do when she said she would do it. This was especially impressive given that her responses relied on many people around Thanksgiving vacation time. She said she did not know why the Regional Management Team would have turned down my request for a tow, and a week later, their decision was overturned. A day later, the new dealership contacted me to arrange EVERYTHING for just two days later. They said my MINI would be finished by Friday, but on Thursday morning, they contacted me to say I was moved to the front of the line and would have my MINI towed back to me, fixed up as good as new, a day early. MINI USA paid for EVERYTHING, and the new dealership took care of arranging the tow and the repair. When you find the right people in the company, I think they really DO care about their customers! One star off for having to work so hard to find the right people, but they have re-earned my business!

My son was excited to buy his first car. Bought a 2007 Mini Cooper S fall of 2016 and this week the timing chain broke while he was on the freeway. Lucky he was able to make it off the freeway before he was hit. He found out that the timing chain was recalled. The recall was extended to 7 year or 100,000 miles last January 2016. But that wouldnt do him any good as his car is now 10 years old. What was the purpose of BMW doing a recall that most owners couldnt even get. When the chain broke it dented his valve and now he is stuck with a $3000 bill. He is a new college graduate and trying to make it in the world, to be screwed over by Mini Cooper/BMW.

I have a mini cooper 2007 with less than 67,000 miles that has given me many mechanical problems. Just a few months ago $6000 was spend on mechanical issues. Once more at the shop, but this time Mini Cooper wants to charge me $3000! I cant believe Mini Cooper doesnt give a warranty on parts being of such good standards!

I bought a mini cooper s clubman 2008 model in September 2013 from a private seller financed by one of the major banks in South Africa. The car had only 58000 km on it. In Jan 2014, only after travelling 3000 km the engine light showed. Took it to bmw for inspection and I was told it needs a new turbo. Called mini South Africa and even sent a mail and I was promised feedback. To this day, they have not come back to me. The turbo was replaced and to my horror when testing the vehicle, the turbo blew again. I was told that the thermostat housing is faulty and has to be replaced. I had to fork out R4500 to get that. I was also told that that the water pipe needs to be replaced as well. Another R1000k. I am currently paying an installment of R4800k on this car every month for the next 5 yrs and within the 7 months I had to replace such expensive components and the manufacturer was not helpful. This morning I phoned the technician to find out how its going with the new turbo and I am told the oil pipe now has a fault. I am of the strong opinion that Mini/BMW should be taken to task as these are their products and why should it be the consumers problem to fix faults on their products. I say a lawsuit should be taken on against mini/bmw as I am extremely frustrated with their product and I am losing money everyday with all the problems that keep cropping up not budgeted for and especially with warranties that only cover certain aspects and not others of the same component.

2nd Post here - venting out frustration of owning 15 Cooper S. Late 2015, was looking for a sporty car for office commute. GTI, WRX and Mini were my shortlist in that order. Test drove MINI. It spoke to me and with all excitement I bought it. This was the only time when I had excitement buying a car. I was very much skeptical about MINI’s reliability – but learned that with 3rd generation it’s all good. Even the dealer assured me.Day of the purchase drove home and parked with a huge grin. Only to find white smoke from the hood. Called the dealer, they said it might be water evaporating after the wash. Since I knew better, I took it to the dealer next day and they diagnosed that it was oil leak. Brand new car with oil leak!! Dealer was intending to repair. Being frustrated, contacted MINI (corporate). They were awesome. Felt me valued. Gave me free extended warranty or return the car back. Seeing how I was treated, I didn’t return it. It was absolutely awesome customer experience. Things like these can only be found in marketing text books. Already started planning for next MINI then – Clubman or JCW or perhaps a BMW? Who doesn’t like a M3?All well. Until one day check engine light came ON. Panicked, stopped the car. Called the dealer. Luckily there was no power loss. They insisted me to send a photo of the light – to make I am talking about the same. Took to the dealer, they didn’t find any issues. Returned the car back. After a week again the light came ON. Took back again, they said they have to replace environmental sensor (along with radiator). This was a moment where I was very glad that my car had problem on the first day of purchase – extended warranty!! Dealer fixed it. On a routine service, dealer found problem with rotors and replaced all 4 around 25k miles. I was shocked about it. Replacing rotors? And that too at 25k miles? Anyway I am not paying for it, so went with it.Coming to present. Thursday evening from office - cold north east weather. Again the dreaded check engine light. Feels like it is the same old sensor. Going to the dealer on Saturday. Getting very much tired of this. All of this in 2 years and 32K miles!! Does not give me much confidence of keeping this car for long. Not a single car I owned had this many problems. No way could I keep this car beyond extended warranty. And because of the history of all repairs, I am not going to get much either when I try to sell it. MINI is build like a race car. It is awesome when it works. But we use MINI as a daily driver, we need it to last. It needs to be reliable. Owning MINI is like being in an unhappy marriage. You had some wonderful moments, but you know you can’t let this go for long… You will ruin your life… Talks a lot about BMW family as well… so called German engineering perhaps!!!

Bought my Mini in 2004 by doing the design it yourself on the Mini website and waiting months for it to arrive to the BMW dealership. There were no lots full of Mini Coopers at the time. Ive taken it in for every service (now to a Mini dealership, previously to BMW) and the only expense that has been irritating has been replacing windshields, since Ive had three of them. Eventually, at almost 100,000 miles, I had a big rattle and I needed to replace the exhaust manifold and gaskets and that was only $2025. I have enjoyed every year with it. I dont know if anyone still builds your own Mini Cooper of if they are now only stocked on the lot. But I still remember how much fun it was to go pick up when it finally arrived (ordered on Labor Day, delivered on December 27) and it still makes me smile, years later.

Bought my 2009 Cooper S new in Kelowna. This is by far the most fun vehicle to drive - love it. Has had a few issues mind you. New timing chain at 76000Km. New engine at 82000Km. New Turbo at 120000Km. New fuel pump - new high pressure pump - excessive carbon build up requiring walnut blasting on more than one occasion ($1000 each time not covered under warranty). The list goes on.Its now parked since the timing chain has failed yet again and the dealership wants another $4500 to repair it. So far this vehicle including extended warranties and repairs - not including general maintenance such as oil changes etc - has cost me a staggering $55000! This does not include parts and labour covered under warranty. Interesting how many horror stories I have discovered posted by other owners with similar problems with this vehicle.

Mini Roadside Assistance does not provide assistance, instead it provides terrible unprofessional customer service. On two occasions now, I have called in for assistance when broken down on the side of the road. The agent was not friendly or helpful. On both calls, I was on the line for 16-24 minutes and at the end of both calls I ended up calling AAA for help. AAA was able to provide me with roadside assistance after a 3-minute call and I was towed within 30 minutes. The customer service at AAA is kind, efficient and professional. The complete opposite of the service you receive from Mini Roadside Assistance. I strongly suggest they look into who they hire for these call desk positions.When you lease or purchase a Mini, one of the perks is Roadside Assistance, but when that assistance is provided by rude and incompetent people where is the perk? Instead Mini Roadside Assistance has been a huge waste of time that has left me stranded and angry in an already frustrating situation. Mini you should be disappointed and embarrassed by the service you provide!

I have a Mini Cooper 09 FOR 5 years with 51,000 miles. Just a couple weeks ago as I was driving home the engine light came on along with the temperature coolant light on. Right as this happened, I headed towards the next freeway exit when my car slowly started to slow down and came to a complete stop. My engine had died. I towed it to the dealership and told me that I needed to do a diagnostic test which I did and found out that my coolant had been leaking but later informed me that I need to do a engine tear down to see the core of the problem and figure out if this was the cause of a faulty part. Couple days later I found out that the dealer did not do the breakdown because Miniusa had told the dealer that a claim cannot be filed because through a remote, they said that since I drove 8 miles after the warning light, this is a case of negligence and nothing can be covered.Would anyone just stop there and then in the middle of the freeway when the warning signal comes on? Because the first thing on my mind was safety. Now I am stuck with a bill and a car without an engine which is going to cost me $8,000 to fix...when the car is worth only about $9,000 if it was running. Do not buy a Mini. It has too many problems which they know but would not acknowledge. Mini USA is even worse when it comes to customer service. All they say is that this is their policy and decision is finalized.

I bought my 2005 base Mini convertible with around 35K miles on it. I bought at a BMW/Mini Dealership where it was first purchased. I was told I would be the second owner and that all services were performed there since new, including the first power steering failure. OK now, the certified vehicle they sold me had a throw-out bearing noise the day I bought it. I heard it at night with top up and windows up. Same thing with the power steering; it was failing when I bought it. I am sorry, but how can a BMW/Mini tech certify such vehicle? They had had to know it had these issues. Not to mention, the seat memory function was also broken from the day of purchase. All the issues were done under factory warranty. I also bought mercury platinum extended warranty. Now moving on, around 50K, the throw-out bearing noise is back big time. Power steering is noisy again. Once again, theres warranty on the throw-out bearing. No luck with power steering; I had to keep bringing it back and was declined every time until it actually started going out while driving! No power steering! It was replaced at that time under warranty, and the new pump was so silent at first. I was thinking hmm Im still upset they sold me a certified car with major money issues but this time the power steering is fixed good.The vehicle now has approximately 75K. All services are up to date, including resealing the oil pan and the third valve cover reseal. But what the salesperson never told me was that the interval for resealing the oil pan is every 40K as normal maintenance! And the clutch is shuddering; throw-out bearing is about to fail, getting really, really loud knocks with clutch out squeals if I push it all the way down. I have to push it down and let up around 1/2 to 3/4 of an inch to stop the squealing, but its still making noises always. So the clutch components are no longer under warranty. Great. And the power steering that was so quiet a short time ago has a crazy loud noise again and the fan is staying on after the vehicle is shut off. I can make it stop by turning the key on and off a few times. I should be covered for this power steering unit with a deductible through Mercury, but they seem to ask for mega diagnostic tear down money. Its like pulling teeth to get them to even act human. I will do that for the power steering, because its bad and I know it will be covered. (crosses fingers)I was told that the noise of the clutch components may be internal in transmission, so I should authorize a lot of money, so they can tear down the transmission and see. Really?! its the throw-out bearing again. Im not authorizing that obvious leap of faith/ripoff. Did I mention I have records from the first month I owned the car about it not going into reverse unless I for up to 3 full minutes mess with the shift left through all gears and let clutch out in each gear and a little trick I learned while being honked at because I wasnt backing up fast enough? The trick is hold the lever towards reverse and ever so lightly release the clutch pedal a tiny bit. It will go into reverse that way, and it may do so with super sweet sounding ultimate grind, which it does all the time even when not forced to use an awful trick to get it moving backwards.The last time I brought it in, the service writer, whos always so full of tech wisdom, actually duplicated the problem. The service writer could not get the vehicle into reverse, and after fiddling a while, it went in with an ultimate grinding experience. But now, this tech savvy writer has forgotten everything, and it seems all that schooling (self-proclaimed) and BMW-awarded service training has slipped the highly trained uber techy service writer into saying that he wrote on the repair order duplicated in service drive. But I still have to pay $1000 plus for tear down to prove to Mercury what I have been telling them has been happening since it was under factory warranty! I could duplicate it everyday, every time they said cannot duplicate.Well, they could have if they drove around more till they did duplicate it for not long rather than sitting in their service bay shifting the lever around! Both window regulators are starting to fail. I loved this car. Its fun. it looks great, but I would not recommend one to my worst enemy. Oh, thats BMW/Mini. Hmmm. Well, you know what I mean. I will never recommend BMW or Mini without saying They drive great, but youre gonna pay.I tell people if they must have a BMW or Mini and dont mind being in the shop a lot, lease it. Never buy anything from BMW! They are literally spot on to provide you with the ultimate repair bills as soon as warranty is out. BMW is criminal in this kind of treatment of their customers! I mean, really, its pretty well-established. The clutch components suffer from poor/weak/cheap design and parts. Its 2012, and BMW still doesnt even offer a superseded part number for clutch components; no upgrades for you! This is the absolute end of my time with BMW. They can keep their cars, until they fix whats wrong and stop covering up long-standing design flaws. Oh my God, some give them Japans phone number or even GM for that matter for a little updating on their still being filled with really bad electronics from silly connectors long obsolete to flat out... Really, you havent stopped those light from flashing yet! Which ones you say? I say pick anything. BMW electronics and Mini are in need of some updating.Lets say bye BMW/Mini. Never again. I cant wait to get rid of this nightmare that could have been so nice a car if they finished it. Too late trading it in on anything nice, even nicer not made by your dishonest bloated overrated company that smiles at you while lying and... I cant wait for my Lexus or Acura or Infinity. I just cant wait. Own up to the problems. And at least, if youre going to charge for a repair that is due to your cheap poorly placed parts in a nice car, offer a fix. Its called a fix! You know, like when you dont sell a Mini owner the same ** part. Why just fix it!

I am the original owner of a 2009 Mini Cooper and without warning - no lights, no other issues. My car died on the way to the Mini/BMW dealership. Funny, it happened there as I was going to return a product I purchased the previous day. It almost felt as if the truck next to me was pushing me around on the highway in his side draft. When I couldnt get gas to get around him into the turn lane, I started to get scared. As I got into the turn lane to exit the highway, the car started to lose more power and began to sputter. I coasted to a stop at the end of the ramp at the stop light and the car sputtered to a halt. I was unable to restart it through three lights and was on the other side of a divided highway from the Mini dealer.After more restarts and a lot of angry drivers behind me, I literally coasted up to the service department at Dreyer and Reinbold Mini in Indianapolis, IN. I was shaken and scared as I have not had any luck finding employment out here in Indy since losing my job just eight months after purchasing my Mini and terrified at what this might mean. The service person was new, and much better than the previous person and in a calm, intelligent manner took me right in and took the car to be diagnosed. Two hours later, he revealed that there was coolant in the oil and needed $250 something to find out what was going on. I paid and they gave me a loaner. I have put some miles on my car as I am from outside of Philadelphia, PA and have made several road trips home since owning the vehicle. I also purchased the car from a Mini dealer in West Chester, PA as at the time, I absolutely hated the dealership and the dealers at the dealership my car is now getting serviced. As it was explained to me, it could be a blown head gasket, or a cracked engine - either of which would cost in the thousands to fix. As I currently owe about $8,000 on the vehicle and have no income and am only 12 weeks out from graduating with a BBA in Management, finally, I am completely distraught! How could this happen? The vehicle has been serviced pretty regularly and I even pressured them to change the oil over 11k when the oil change light didnt come on. Weve done it ourselves, taken it to a mechanic and to the dealer. No lights appeared on the dash. The vehicle is out of warranty now. I live in Indiana and have no way to get to class to finish my degree and no credit now after two years of unemployment to buy a new car. It is quite a drive to get anywhere and almost 30 miles to class two times a week. The last temporary job I had was 35 miles each way. I am terrified. The service person did mention to me that it may be this issue began before I ever possessed the car, like maybe the engine was faultily produced. That would be a godsend. But, really? What could I have done for this to happen at 74,000 miles? I drive like a grandma. After reading many of the statements on the site, I feel that Mini is aware there are issues with the engine and the transmission. I am anxious to see what they have to say when they call to tell me what the reason is for the coolant leaking into the oil. If they do not take responsibility and repair it or replace it themselves, I will, and perhaps even if they do, I would like to take my place in whatever class action is pressed against BMW/Mini for my loss, inconvenience and aggravation. If they do not fix it on their own dime (as I did nothing and had no warning, no lights or otherwise that something could be wrong), I will not be making any more car payments to BMW. I will not beg, borrow and steal to keep a car I cannot utilize. They will be calling me tomorrow (Friday) most likely.

My power steering has failed AGAIN. The first time was in 2013. Mini replaced it.... after much hassle... free of charge... (The car is 2005 model). It has just gone... in the middle of a roundabout! Scary experience! Diagnostic charge of £160 confirmed the obvious. Mini are adamant that they will only pay 50% of the charge... yet it was them who fitted the 2013 one that has failed. I need some advice, please. Thank you for reading.

I bought a Mini Cooper S John Cooper Works 12000 miles, paid £16500. Last year I was driving and the screen kept telling me boot open. Sometimes I could open other times it was impossible to open. Took into my local garage and he shook the boot door only to find it full of water!!! If I did not have it fixed the water would eventually mess electronics up. I looked on internet and it is quite common. I called Spire Mini and they wanted £120 just to tell me what was wrong with the boot (like they did not know). Took it to be fixed at a BMW garage. Now again I cannot open my boot, went to garage. Everything is soaked and the boot door again is full of water. I am so angry. It is obviously a fault. It is disgusting to pay that amount of money for a Mini and all they are interested in is more money on a faulty car. I want to go to a solicitor and demand they replace the boot door and pay for all my damaged goods. Does anyone know the details of the managing director of Mini who I can contact?

I have a 2007 Mini and it currently has 38,000 miles on it. The timing system has to be replaced which I find ridiculous considering the low mileage and how well I have taken care of it. Do not buy one of these cars - they suck!

I know I am going to get bashed for posting this but understand the only reason is to let Mini customers know that repairs they are paying for at Mini Georgian or after talking to Mini Canada may have been a warranty repair. Georgian Mini Cooper in Barrie tried charging customers for work that should be covered under warranty. This happened twice to me. Once for rust repairs and just recently for a power steering pump at a cost of $1600 plus tax. I had the power steering pump replaced under warranty at Mini Vaughan with no issues. What is strange is I have a email from Mini Georgian in Barrie saying my car has no warranty/recall for power steering pump and a second email from Vaughan Mini stating that yes, the power steering pump is covered under warranty.SO BE VERY CAREFUL DEALING WITH MINI GEORGIAN IN BARRIE or information from Kelly at the head office for Mini Cooper Canada AS THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND ONLY CARE HOW MUCH THEY CAN CHARGE YOU. IF you had a power steering pump replaced at Mini Georgian or anywhere else, you should call Mini Vaughan to verify that it is not on the warranty recall. My car is 8 years old and was covered.See below correspondence with BMW CEO Mr. Reithofer email (**):#1 - I regretfully having to contact you again regarding the service I have encountered by my closest Mini Cooper dealer (Georgian Mini) in Barrie Ontario, Canada. As stated in prior emails, I am a true and true Mini Cooper owner and am a lifetime owner hopefully. Mini Georgian is trying I feel very hard for me not to continue owning future Mini Coopers as I just had to AGAIN travel 360 Kilometers (90 Km each way 180 x 2 days) to have my Mini Cooper serviced at your Vaughan Mini location in Woodbridge, Ontario instead of my local Mini Georgian dealer that is about 4 km. away.Mr. Reithofer, this all started when I was having issues with my power steering on my Mini Cooper and did a little research (Google) on Mini Cooper power steering problems. I noticed that my car might be covered under 150,000 or 10-year warranty. I phoned and asked Georgian Mini if my car was under warranty for the power steering pump and was told as you can see in the attached email from the dealership that no warranty left on your vehicle and it does not have any recalls regarding this issue.Mr. Reithofer, just because of past dealing with Mini Georgian regarding warranties or recalls as they just seem not to care about their customers only how much can they make off of them, I contacted Vaughan Mini Cooper to inquire with them. After talking with Ashley at Mini Vaughan, she advised me without me saying anything about warranty/recalls that if the problem is the power steering pump then it will be covered by warranty and if it is only a leak then it would be my cost. Please see attached email from Mini Vaughan.So, Mr. Reithofer, why do I have to travel 360 Km. over two days (Mini Vaughan did not have power steering pump in stock) to have my car serviced under warranty when I contacted Mini Georgian who has the same info on my vehicle as Mini Vaughan does but advise me that the power steering pump is not covered. If I did not follow up with Mini Vaughan, it would have cost me approx. $1600 plus tax to replace a part that is under warranty. How many other customers have been taken advantage of by Mini Georgian in this manner? As of now, I am afraid to take my Mini Cooper to Georgian Mini for so much as a oil change as all they seem to care about is how much they can make off me bringing my car in and no regards to how to treat a customer.#2 - I just received a call from your Canadian office by a rep named Kelly. She informed me that there is no recall to the power steering pump. She started out stating that we have talked before and that she had talked to me about previous complaints (previous rusting issue covered by Minis 10-year rust protection) indicating that I am a constant complainer. Kelly was under the understanding that the power steering pump would not be covered as it does not have a warranty under my vin!!!!!!I asked if she even read my concern and she said yes. When I mentioned that the pump was already replaced, she quickly backtracked on what she said to me. I ask her then why in my letter did I mention I had to travel over 360 km to have my power steering pump repaired, She advised me, I thought you drove down for two days to have a consultation regarding it being covered by warranty!!!!!!!!! You have to be kidding me that someone would do that and it indicates to me that she just figures I am a difficult customer and I would do something ridiculous like this. So your senior employee dealing with customers with the already perception that they are wrong and she seems to take pride in being right and letting me know that. She was 100% percent wrong telling me that it will not be covered under warranty and as stated was shocked to know it was already done. So how much did she look into my concern before she called me?Again, my original questions were not answered as Kelly was too quick to just verbally attack me telling me that she dealt with me on previous complaints and that this concern regarding the power steering pump I was wrong also and as in her words it will not be covered by warranty. I dont like the word complaint as it is more of a concern. I guess Mini Canada Reps calling them complaints are all on the defensive and not dealing with customers concerns in a bias manner.I am so frustrated by this treatment I could just sell my Mini as I do not want to have dealings like this every time. But on the other hand that is silly talk as I love my Mini and I guess the relationship now is a abusive one. Every time I deal with Mini, I get treated poorly and I keep coming back for more. So it is my fault for coming back every time but I love my Mini too much not to. All this just makes me sick to my stomach in how I am treated every time. Awaiting your response and please do not hesitate to contact me should you need further clarification on any manner.Again you can bash me but all I want to do is give Mini owners a heads up when dealing with Mini Georgian in Barrie as they may pay for work that should be covered by warranty. Hopefully, if you have had work done, you can get your money back.

I would like to join a class action lawsuit if someone could please advise. I bought my 2007 Mini Cooper S Turbo in 2008 with just 14,000 miles on the odometer. I was told that the original owner was not satisfied with the noise that the engine made and that he returned the car to the manufacturer. At first I thought that I found a gem of a car at a local used car dealership because this Mini had every option available with very low miles on it. Little did I know just how much of a mistake I had made in buying this piece of junk.In six years I went through 2 timing chains and sprocket repairs after hearing the death rattle. Not once did a warning light tell me when I was low on oil. I actually had to top off the oil every 1,000 - 1,500 miles. This car consistently sputtered, hesitated, blew black smoke out the tailpipe and broke down so often I finally took the car to a local mechanic after my extended maintenance and parts warranties with Mini expired - which incidentally I paid an extra $5,000 for. After replacing the timing chain twice and being told by two local mechanics that my engine was ruined - Mini customer service representatives insisted that the engine was fine. I finally let my local mechanic work on the car and he found that the valves were gunked-up with carbon and one of them had a large chunk missing from it. After that repair - lo and behold my car finally stopped burning oil and I never had to top it off again between oil changes!In six years I had replaced: 2 timing chains, starter, thermostat, head gasket, water pump, rust in the gear box, rusty bolts in the hatch that were showing through the paint, knock sensor, faulty computer messages, leaking air conditioner, antenna shorting out the rear defrost and radio, service light not coming on, split o-rings, valve cover, engine vacuum, oil line, fuel inlet, leaking coolant, sensors, etc... Not to mention the multiple pieces of trim that blew off the car while driving down the highway and the multiple towing fees at $750 each.I did get some goodwill or NCs on my invoices after fighting for them and had to remind customer service every-single-time that I did indeed have a 2nd party warranty agreement that I purchased from the Mini dealership. I actually had to produce my contract each time that I was there for repairs because they couldnt find it in my records. After paying $5,000 in extra warranties, huge towing fees, $100 deductibles with every repair, lost time at work, thousands of dollars in repairs after the warranties expired, and the unnecessary grief and exhaustion of owning this piece of junk, I would never recommend that anyone buy a Mini Cooper. The customer service representatives were friendly.

I just want to shed some light on here in regards to having a 6-year old car with low miles or hell could be a 20-year old car with 2 miles on it... Heres my point right to the point: If you do not get critical connections, joints parts where metal to metal or hoses that are meant to have fluids run through them and just sit, they will all began to either rust/crack/stick or squeal. Its just that simple!!!If you dont drive that much or buying a collector car, rule of thumb: go out on the weekends and at least start the motor and let everything get up to operating temperature and the fluids lubricate, hoses, etc. and it would actually benefit you to either get your car off all four tires because they will flat spot and if youre not careful, they can and will dry rot!!!So when I hear people say its this old with low or super low miles, I do a double take. If they are selling it for two reasons: one to see how nice the car is and secondly have they taken care of it by doing the mentioned above, and if not I walk away so please stop moaning about problems. Its typically not the cars fault but end user lacking in their responsibilities!! My .02.

I have only had my Mini Cooper for 2 years and I have had thermostat problems 4 times, and it was replaced; the windshield replaced; the windshield wipers broken; tune ups and oil changes that are astronomical; and currently, electric problems. I have had more problems with this Mini Cooper than I have had for any other car in my life. Im beginning to believe this product is a lemon, a true sour lemon. After it is fixed, I am trading the damn car in. I have put more money into this car than I have had with a Toyota. My old 1996 Toyota Celica 25th edition runs better than this damn car and it is 17 years old. The car may be cute, but looks are deceiving. Do not buy a Mini Cooper. I repeat, do not buy one. Go buy a Toyota.

I bought my Mini used with 39,000 miles on it, the dealership I bought the car from offered a 90 day 3000 mile warranty on everything and thank god because 75 day and 2500 miles in the timing chain and tensioner had to be replaced at cost of $2300 .Since then I have had a recall on the cooler for the turbocharge, just recently I had my thermostat housing and sensor replaced. Now Ive been dealing with major power lost as if the turbocharger isnt working at all....I bought the car to save money and it has been nickel and diming me more than my 15 year old Ford F150... And the car uses more oil than any car that I have ever owed and Im pushing 50...BMW/MINI needs to fess up and fix these design flops because its a reflection on both companies....

I have had my Mini Cooper for only three years now. I bought the MINI COOPER - 2009 / CPO with 22k on it. LOVED the car and it was a nice ride which QUICKLY became a NIGHTMARE!!!! The first almost two years of ownership, it was just maintenance on the car which was fine but quickly became a PROBLEM.1. With key FOB issues the car would not start with the FOB, but on other occasions it would. After going to the dealer in Massachusetts several times and pushing the issue that it might be the FOB, the dealer decided to try keeping my car for a week and said they didnt see the issue the car was fine. Just painful!!!! Finally after several attempts and being stranded a few time, it was the FOB and I had to pay a deductible and got the new FOB car then was fine.2. Window malfunction, light came on during the dead of winter and then the car COMPLETELY shut down and wouldnt start. Again, back at the dealer for another few days and they decided it was a computer that caused the problem. Replaced the computer.3. Car started stalling for no reason, VERY rough idle.. Surprise, back at the dealer. Another week the car was in, they couldnt figure it out. First they said it was the battery REALLY!! It wasnt after a week they decided it was another computer and had to replace that.4. Again car is running rough and RPMs are dropping and the car is ready to stall then my mini started having the RPMs ramp up at a complete stop and no foot on the gas... Weird. So I got concerned and knowing that the mini means business, the car is back at the dealer for another week. Actually is still being worked on. So far they said I have timing chain tensioner is gone and INTERNAL VACUUM LEAK IN ENGINE/CYLINDER HEAD NEEDS TO Be REPLACED so far.... OMG. I have never experienced a car like this in my life. Again I have owed the car for three years. Although the dealer is trying to fix the mini as the problems arise. This is NOT ACCEPTABLE for any CAR to have these issues so early in ownership and VERY disappointed.

In the summer of 2016 I bought a used 2013 Mini Countryman S from a Mercedes Dealer at 75,000 KM (just under 50,000 mi) thinking it is German and therefore, quality. I also bought a 3 year extended warranty through a 3rd party carrier and thank god I did. The car is now at 105,000 km and we have had the vehicle into Mini BMW 4 times. The thermostat, solenoids, spark plugs, water pump, hoses, pipes, chains, belt and the headlights have all gone in that time. Every time I go in I have to pay the ridiculous diagnostic fee and the $300 deductible. Some of those repairs are routine maintenance, sure, but I also own a 2013 Kia Soul at 160,000 km which I’ve only had to replace a couple lights and the brakes and tires on. I’m going to sell the Mini as soon as I get a reasonable offer for it. It’s an absolute piece of garbage. I would never buy a Mini product again, and by proxy would never buy BMW. I’ve heard they’re just as bad.

I bought a low mileage car, 76000 miles. I smelled something burning while on my way to work. Guess what, no power steering! People need to file complaints with the NHTSA to get a recall ordered before people get killed. Its dangerous for women to drive if the power steering quits in a turn.

My 2009 Mini Cooper S Convertible with only 41,000 miles was experiencing the death rattle associated with the timing chain problem. My local Mini dealership at first told me they did not hear what I was hearing. I also had the problem with misfiring and rough idling. After I took the service technician for a drive and he acknowledged hearing the same things I did, the dealer quoted over $2,000 dollars in repairs which including timing chain replacement and carbon build-up removal.At the time, I was mystified at how we could go from no problems to that amount of money with no further diagnosis being conducted. I did take my car back to the same dealer for service and they ultimately fixed both problems at no cost. Unfortunately, I still have a high oil consumption problem and was told by the Mini Service Manager that I will need to add oil after about 750 miles. Based on past history, this is another known issue that Mini is just not yet willing to admit to.

I cannot agree more with previous poster. I have a 2003 Cooper S with 97k miles. I have not touched clutch or transmission. I have only machined front rotors, no work on rear, change brake pads every 30k, change oil, rotate and align regularly. Over the life of the car, I have replaced the power steering pump, heater core, front and rear bushings, and a computer issue with ABS/traction control system. That was it in over 8 years total.Your Cooper is a fantastic car, if you drive it properly and maintain it regularly. It is a foreign sports car and as such, its going to cost you a premium to get maintenance done. Parts are generally more expensive than youll find in a GM or Toyota. You should know that going in. Learn to drive properly and dont beat on it, maintain it regularly and most importantly, find a mechanic who works on minis because most local guys will not understand the car as well.

Bought my MINI Cooper S hardtop new over 3 years ago, and so far no major problems. It has been my favorite car I have owned after the x 1/9 I had many years ago.

I bought my 2005 MINI convertible in March of 2006 with only 4,000 miles on it. At that time, it was still under warranty. Every summer, I would take the car to the dealership because the top would not go down. Last year, Rasmussen MINI paid to fix it even though it was out of warranty because I have had continual problems with the top. This year, its broke yet again and MINI doesnt want to fix it because its two years out of warranty. But the top has never worked right. I only have 28,000 miles on the car. I even called the corporate office, but to no avail. In fact, the girl named Amy was extremely rude.

Mini Cooper S 2006 Convertible - New radiator and cooling system at 5k, 3 new convertible roofs due to rotting weather stripping, one rat attack, one harmonic balancer, one transmission, engine mounts, transmission mount, control arm bushings - all at 65k.

I was pressured into buying a car that I didnt need... purchased car because warranty was running out. I asked if I could extend... they lied, saying that I could not pay for an extension.

I purchased my Mini from a Mini dealership four years ago. It was a used certified car. In the time that I have had it, I have replaced every major part, including clutch, alternator, water pump, thermostat housing, all coils, timing chain, cooling fan motor, blower motor, both rear electronic locks, headlights, brakes, and even the passenger seat (the airbag detection sensor went out). Even though I did most of the work myself, Ive spent over 6500.00 on it. If I had a shop do it, it would have been well over 10,000.00. I DO NOT recommend anyone buy a Mini. I am paying it off and selling it. Im done.

I love my Mini, I just dont care for the people who I believed would help me when the Mini had problems. The Mini Company needs new leadership. Someone who cares about customer support and takes problems with the Mini serious. The only way WE can fix these problems are to join together and take these guys to court. Separate we are weak and unimportant, but TOGETHER we can form a wave that can change things. That is the only way to right the wrongs that have been waged against us.I have owned a Mini countryman since November 2011. The car is a 2012 model that I had made at the factory. The car now has 63000 miles and the repairs include: 1. replaced fuel pump 2. replaced spark plugs 3 replaced all four tires 4. replaced battery 5. replaced light bulbs6. replaced the thing that holds your accessories on the railWith all the replacements, I still have a few problems with the Countryman. 1. The engine cannot handle driving for long periods of time with the air conditioner on. The engine malfunction light will come on and I have to let the car cool in order for the error to go away. That problem alone is something that Mini knows and just does nothing about. 2. The battery I replaced was faulty from the start. I thought that my car just had problems but once I replaced the battery with a battery outside of the Mini dealership, the car started doing things that it had never done before. Like for example, you are not suppose to be able to lock your keys inside your car but I did. I didnt realize that that was a problem until I did the same thing with the new battery and the car just opened back up after two beeps. It was amazing to see the car do something it was suppose to do. The car misfires all the time.Now that I explained my problems, I have some advice. Dont go to Mini to get your car fixed. They are hurting your car more than helping it. If you have to go to them dont leave your car alone with them. Watch the repairs like a hawk. This might help them not break something for future repairs. NEVER BUY A USED MINI!!! ITS STUPID... Its best to buy the parts and have another shop repair whatever it needs. I recommend Pep Boys. They are good and reasonable about the repair rates.

I bought a used 2007 mini October of last year. The week before my year anniversary the check engine light came on and a message about the catalytic converter came on and I couldnt drive over 25 mph. I pulled over and hoped that letting it cool would work. Waited a while and drove home about 10 miles VERY SLOWLY. I had to ship it back to the mini dealer that did the original engine repair (200 miles). The car in total had less than 48,000 miles and I got the great news I need to install ANOTHER engine because this isnt the first, but SECOND engine this car needed. Mini has had my car for 6.5 weeks now and they offer to give me $500 to help...... Thanks.Im devastated that I spent 16,000 on the car and now a year later I need to dump another 8,000 into it. I thought buying a German car would be great, but they dont stand behind their product at all. Im so disappointed that they feel $500 is a reasonable compensation for a car that will have its 3rd engine in under 50,000 miles. Im completely gobsmacked. All I can say is NEVER BUY A MINI!!!!!! IT WILL COST YOU WAY MORE DOWN THE LINE!!! Its so sad because I really did enjoy the car and I would have definitely had another one down the line, if this never happened. Buyers beware!

I owned a 2007 Mini Cooper S with many expensive options and the engine failed at 73,000. The dealer (New Country MINI - Hartford, CT) would not do anything even though I needed to buy a new car so I had to junk it. I believe the MINI warranty is 4 years or 48,000 miles. Meanwhile many less expensive cars have 7 year/100,000 mile warranties.

I purchased a brand new 2008 MINI Cooper (back in 2008). I currently have 126k miles on the car. I bought this car because of the good gas mileage. Unfortunately, once I actually paid off the car (60 month financing), thats when coincidentally the problems started. I have had to replace the coils and spark plugs (several times), cyclone separator, and water pump and thermostat. After a lot of research, it seems like these are common failures. Now it has cost me much more to repair/service the car than what its worth. As much fun I have driving the car (easy to handle, sporty) - the total cost of ownership isnt worth it.

2009 Mini Cooper S owner - In 2014 It was love at first sight, so much so that I flew to Colorado to Ralph Schomp Mini to pick up my car and make the drive back to Texas. A real beauty - pepper white with blue racing stripes, a blue jean style convertible top, gorgeous black rims, paddle shifters, heated leather seats, and only 30k miles!! I should have done my research. This year is a lemon. There is a huge class action lawsuit where Mini admits the Timing Chain is defective. Shortly after buying my car (in 2014) I received a notice in the mail regarding the lawsuit. Of course, I panicked and went to the nearest Mini Dealership, Momentum Mini, who calmed all my insecurities stating the timing chain was replaced and handled by Ralph Schomp Mini.Funny thing is in February of 2017 my car started the famous Death Rattle (go ahead and google it). The class action lawsuit was good for 7 years of 100,000 miles for the noted years with the defective timing chain. Here I am with my Mini in the dealership, around 2.5 years after purchasing (and after the timing chain was replaced) and Im told the entire part was not in fact replaced, only looked at, and Mini decided the entire timing chain kit did not need replaced. Mini has DENIED any liability in this defective part of in the improper replacement. My bill is now running well over $2,000. I WILL NEVER BUY ANOTHER MINI... and I was the owner of two. My mistake. Mini has soured me. Do your due diligence and read the reviews online. Many people this year are experiencing multiple timing chain replacements among many other repairs. Its not worth it... and theyre not a company that stands behind their product or their customers. Awful.

09 Mini Cooper Clubman S - At 50k took car for service and was told the sealed transmission needs to be replaced and some tensioner needs to be replaced at a cost of $2800.00. Checked online, saw these were ongoing problems and contacted Mini corporate. Got the services covered but it was a hassle. Now 5k miles later they inform me the turbo oil line needs replacing at $1300.00 same deal but Mini wouldnt budge on the service although its a known manufacturer defect.My question is why is Mini allowed to get away with charging for obvious defects that should be RECALLS? The car is fun to drive, however I will never buy another Mini or BMW based on service costs for their defects! Dont get me started on the hood scoop that was replaced 4, yes 4 times due to warpage from the turbo heat! Grrrrrrr.....

I bought 2012 S Hardtop brand new in Aug 2011 and it has been a great car. I have a six speed manual with the full electronics, cold weather, comfort and sport packages. Over the last four years Ive had a couple of minor issues but the Mini warranty covered them and I havent spent a dime on anything other than gasoline. There are some things about the car that are inconvenient, like needing to take the car in to get a fuse changed or that the TPMS light will come on every time the weather changes. But in four years I think Ive had to take the car in three times for something other than a standard service. I bought the Mini as a replacement for a 2007 Prius and this car has had a quarter of the issues that the Prius had.

Wife had been looking for a new car - one that fit her personality - and chose to order a top of the line Mini - specifically a fully loaded 2018 John Copper Works Countryman All4. After waiting for almost 3 months to have the car delivered from Belgium (BMW) factory, we took the train down to Mini of Portland to pick up her car. Upon inspection we noticed white slime coming from outside the interior of the car and staining the black trim. Dont worry we will get it cleaned up for you was the managers response. After driving it 2 hrs home we noticed the next day that the black trim molding was stained as the Clear Coat (extra by necessary living in the west mountain regions) was bubbling in the front bumper. After taking a day off from work it was brought to the dealership where I was told there was a notice out from BMW but since the model of the car they hadnt received it from corporate so they wouldnt fix it because they would have to pay for it!!! Doesnt matter that it is a 4 hour round trip plus my cost away from work. When it was finally down they had to take the hood off and clean the slime off - which is what they stated was used to prevent rust from the transatlantic trip. OK, if that is what a takes, even if it was inconvenient and expensive for us. She wanted her dream car and said it was worth it.A week later the white slime was back and a passenger side window molding fell off. Called the dealer and they said to take another day off from work and make a four hour trip down - of course at my convenience. While trying to figure when to take it down we noticed that some of the Mini medallions that are throughout the interior were starting to peel off. I finally got so angry I called the Mothership; BMW of North America to file a complaint. After nearly 2 weeks I was called today and told I had to deal with the dealership only and that BMW of North America had nothing to do with.I said the dealership didnt build it and that BMW of North America does indeed have everything to do with it as they represent the brand and factory and that whether a car cost $5,000 or $5,000,000 there should be no reason for shabby workmanship. He continued to deflect responsibility until I just disconnected the call. So, save your money and buy a used Yugo - at least you know the quality to expect.

I bought a 2010 Clubman S in December of 2009. Since the beginning, there have been lots of problems: tons of rattles inside, the windows stopped working twice, the A/C made a huge whining sound, there are clunks from the engine area that no one can figure out where they are coming from, the check engine light came on randomly twice and the car went into limp mode (at the dealer nothing wrong was found), pieces of outside trim were installed poorly, the sunroof wont open on hot days without pushing it with your hand, the brakes sometimes feel shaky when making sudden stops (not ABS, or if it is then its the worst ABS Ive ever experienced) and the inside of one of the club doors popped off.This car is made incredibly cheaply, and the problems I have had are echoed by some other Mini owners Ive met and all over Mini message boards. I spent $32,000 on a poorly made piece of junk, awesome! Both Nick ** and South Bay Mini have not taken responsibility for some of the problems, sometimes saying things like, Well, the MINI is a quirky car. If quirky means made like junk, then yes, theyre right.To top it off: the handling is downright dangerous because of the torque and bump steer.Fun to drive but made horribly, and way over-priced for the quality you get.

I have spent over $4000 and it is still not fixed. The engine light - Engine malfunction - operating at reduced output. Possible to continue. Drive with caution. Have the system checked by the nearest Mini Center. The message should read Prepare to pay high dollars for repairs that will NOT repair the issue. This is the 4th time and it is not fixed!

I wish I read the reviews before purchasing a 2010 Mini Cooper Clubman S. Mechanically, this has to be the absolute worst car ever. Let start with the timing chain. Didnt snap once BUT twice, even after the recall fix. Then, within the same month, the thermohousing unit cracked and cause coolant to run out of the car. That was a lovely $500 fix. Then the AC compressor went a month later, that was. $1200 fix. The S model also burns oil, I have to carry a few quarts of 5W-30 on me at all times (thats no joke, if you open my trunk theres two bottles in there). My most recent problem is the latch that locks the truck doesnt shut. I have to fiddle with the latch every time I try to close it. Lastly, where the spare tires goes in the trunk, there was about a gallon of water sloshing around back there.Anyone reading this and thinking about purchasing a Mini; dont. Believe the reviews here. I wish I did and now Im paying for it. That leads me to my last complaint: Mini doesnt care. I made the mistake of going there twice for my timing chain and it was the biggest mistake. Theyll also find several other problems that do not exist. My Mini has enough problems. I dont need fake ones. Go buy a Toyota or Honda. Seriously, stay away.

Thank you Mini! Mini has contacted us directly and we are very satisfied with our resolution.

Timing chain broke 30 days after I bought the vehicle @ 59000 miles.

Last Friday when I was driving home and my 2015 Mini hit a telephone pole. The car hit the pole at about 35 MPH on the drivers side at about the level of the headlight. The car was totaled. For whatever reason, no airbag was deployed. I hit the steering wheel with my chest and have bruised ribs but fortunately I am going to be OK (I was wearing a seatbelt). Up until now I was a loyal Mini owner (this was my second) but I am concerned how this car could hit and damage a telephone pole so severely it had to be replaced, without airbag deployment. More of a concern was what if the accident was even more severe. Has this happened to others? Obviously, my replacement vehicle will not be a Mini but others may want to use this as a cautionary tale.

I own a 2010 Mini Cooper Clubman. Like others, I have loved the car - fun to drive, cute. I was fully prepared to replace her once she had finished her useful life. I did NOT expect that to happen soon after I paid her off and before 60K miles! As others have stated, repairs are costly - I purchased an extended maintenance package and have kept up on regular maintenance through the dealer and have used premium gas as recommended. About 2 years ago I had to have the spark plugs completely replaced - dealer blamed it on poor gas. This year alone I have experienced: Valvetronic Motor and Centric Shaft issues - the car engine light came on and the car could not go above 5 miles an hour. Mini wanted $3K to repair stating it was out of warranty. I pushed back and they ultimately covered it but what a hassle! Now, 2 months later, I am experiencing over-heating issues. AGAIN, the car does not even have 60K miles on her! I am now constantly on high alert, expecting another problem. I am frustrated because when I researched the Mini reliability seemed high. That has not been my experience.

I just bought a 2010 Mini Cooper S Manual Transmission car from a private party. Drove it 500 miles and clutch started making metal-on-metal grinding noise when leaving first gear. It now needs to be replaced and is going to be extremely costly. I found a number of people with the same year, make and model and having the exact issue. The clutch obviously was made cheaply. It cannot handle the torque the engine. This is completely unacceptable. I will be pursuing legal action. I recommend that you look into your clutch and if youre considering buying a Mini, make sure you the clutch looked at. I enjoy the brand, style and performance of the vehicle but this is a real hassle.

The car was bought used 2010 50K miles and about a yr later the trans took a dump. Class action lawsuit proved BMW America rushed the car to market with the design flaw. BMW America failed to tell the dealers they were selling cars to the consumers with a design flaw of the cvt trans. The 2nd trans failed 19K miles later. Irvine Mini replaced it again, waiting for the next failure. Class action forced BMW America to warranty the junk trans for 8Yrs. and 150K miles::)) Moral of the story Never buy BMW products again!!! Just bought TWO Toyota Prius-C models for my daughter to use at college and myself for work. 50MPG and loving it. GM same Junk. They sold us a 2014 Cruze with a recall and then said we dont have the axle to replace yours that has a crack. It met all three criteria for the forced buyback :) GM had the nerve to try and get us to eat 10K mileage deduct which would have been a 2K deduct in our monies returned. Dave ** in Mission Viejo, CA very good Lemon law Attorney.

On 05 December 2011, I took my vehicle, a Mini Cooper JCW 2009, in to BMW Leo Haese Centurion. For a faulty clutch, I then received a quotation for R41 886.07 after telling me that the flywheel and turbo needed to be replaced. I went to the dealer and discussed the quotation as the vehicle is just out of the service plan. The workshop mechanic took me to my vehicle and showed me the turbo and said that the axle was lose and off center. Even after inspection on the turbo that was not the case, but still he insisted that it needed to be replaced. After discussions with the dealership, they sent me a new quotation to repair my vehicle for R8261. They also informed me that they will still replace the turbo and that not all the parts are in stock. I ask them if I can get my car back the next day, so to use it. The next afternoon, they phoned me and informed me that there was a new problem with the steering column, but I can still use it and that it is safe to drive and only the hooter will not work. On arrival, I noticed that the sensor on the dashboard was also removed. On inspection of my vehicle I found that none of the safety features in the vehicle is operational as well as any of the controls on the steering wheel plus the wipers were constantly working. The next day, I took the vehicle back as it was unsafe for me to drive. I was not happy that the whole truth was not told to me about the state of the vehicle as I would have never taken it. How could they give me a vehicle that is clearly unsafe to drive?On the 08 December, I paid the bill of R8261 and asked for the spare parts that were replaced on my vehicle, but they told me to get the parts, I must pay a further R2000 for it. My question is, why I must pay for my property. Is this the case or not? The sensor on the dashboard was not replaced as the part was not in stock and up to today, I have not received that part. On the 11 January, the turbo started to whine on the vehicle. I got an appointment on 16 January 2012 to book in the vehicle. I requested them to go with me to the vehicle so I could show them that the pipe from the air filter to the turbo was loose and that was not fitted properly and that I wanted them to remove a special wheel nut on the right back wheel. They told me that that will not be necessary for me to show them, they know what to do.On picking up the vehicle, I noticed that the wrong nut was removed. After informing them, it took them one and a half hour to bring a nut and told me that that is the nut removed. At closer inspection, that was not the case and that the nut was still not removed. I already paid them R376.20 for the work done. I decided not to leave. Before the work was done at around 18:30, they told me that I must leave and that I must sign the job card which I refused. Then they asked me and not in a friendly manner to leave with I did. On arriving at home, the turbo was still singing and I noticed that everything I asked them to do they did not do. Now, why must I pay for work not done and what did they bill me for? On the 01 February 2012, I took my vehicle for the Mini call back (water pumps) to Nelspruit BMW. They also inspected the vehicle and phoned that the turbo needed to be replaced, not understanding what was going on as the turbo was replaced less than 2 months ago. The workshop manager explained to me that when they, Leo Haese Centurion replaced the turbo, they did not fit the air intake pipe correctly and or the seal was pierced and broke off and went through the turbo, thereby damaging it. I now need to replace a turbo again that was not faulty in the beginning and was not installed properly. After all this, I have to ask the following: 1. Why must I replace the turbo because of bad workmanship? 2. Why did I have to pay for work not done? 3. Why was I treated so badly when I was not happy with work done or the lack thereof? 4. Why was I lied to and told that the nut was removed? 5. Why did they not listen to me when I wanted to show them the work? 6. Why was I over quoted on 05 December? 7. Why did they give me a vehicle that was unsafe to drive? 8. Where is the dashboard sensor?9. Why would I ever want to go back or recommend someone to go there?My vehicle broke down on the 20 Feb 2012 in Nelspriut. After inspection of the vehicles turbo, we found that the piece of pipe was in the turbo fans and that the pipe that was damaged. I phone Leo Haese Centurion. After talking with them, they told me that whey will not help me in this matter.I am standing before you for help in this matter as I do not know how I will be able to resolve this problem and I am disgusted at Leo Haese for their treatment of me, a paying customer. They really put the name BMW, which in the past stood for service par excellence, in disrepute. I hope you at BMWSA can help me in this regard and right the wrong that was done to me

I purchased a brand new Mini Countryman in May. It has now been in the shop four times for problems that have escalated in degree. Now it has brake issues. They have now had my car for six days this time.

Mini Cooper S 2010 problems -- I got this car from my niece with only 17000 miles on it. Since then, my car has spent a lot of time on local dealership. I had to replace following things: Faulty High Pressure fuel pump, Torx Bolt, Pressure hose assembly, Turbo heat shield, stabilizer link, steering box, brake pads and sensors, vibration absorber, Timing chain tensioner leaking, aux water pump. They also serviced my car for carbon build up in the intake valve. Well this was done in last one year. Last week my car stopped at the freeway and I had to get it towed to Mini Dealer in Gaithersburg, MD. They told me that it has missed the timing which could be due to slipping timing belt or loose timing belt tensioner. I am waiting for this phone call and heavy bill they are going to tell me about. Since the car is just out of extended warranty with 27000 miles and little over 4 years, MINI will not cover the repairs.

BMW Corporation were rude and wanted no responsibility once you bought the car, if things went wrong. Now experiencing a steering and fan pump issue and was never informed of their extended warranty offered and Im very disappointed once again in the company. The company has put my life in danger by not informing me of this imperative and vital information!

I bought my wife a Mini Cooper 2006 R50 in 2010. It already had 52k miles on it. It now has 120k on it. I do most of the work myself because its simple, but very time consuming. If I dont do this Id look at spending about 40k dollars (overall) at the dealership to fix everything that wouldve gone wrong with it. And I should point out that Houston where I live is extremely hot so the more heat the more prone to failure. I usually go to the dealer for an inspection every 10k miles. They tell me what the problems are (charge a fair bit) but its worth it to get their knowledge. I think I was around 400 dollars, but had them replace the oil & filter as well etc. Then I go fix it myself.To avoid costly repairs the engine oil needs to be checked and topped off if necessary every month (about 6 or 7 hundred miles! Not changed).. Topped off to the max. If the engine oil goes low thats when plastic chain tensioners start to get hot and fail/break off causing catastrophic failure. I dont go for the oil change every 3k garble. I have the dealership do it every 10k (when they inspect it).Lately Ive had a misfire on cylinder 4. It cost me 20 dollars for a compression tester and will tell you that it has low compression (could be something else). Note 400 dollars if you want Mini to do it. Youll also be able to figure out if its the top end or bottom with a drop of oil (Google it). In my case it was a burnt valve on the head. As stated before its very simple to do these repairs. Its just very time consuming. The head was put to a machine shop though. Machine shops are pretty cheap.Over the 70k miles Ive had suspension issues, radiator fan issues, thermostat issues. Oxygen sensor issues. Engine mount issues. And numerous others I cant think of. 400 dollars to change a crank shaft sensor O-ring is a little excessive especially if youre changing the pan gasket at the same time. But in all its not complicated. It just takes time and some elbow grease.I have to say though I was tempted to buy a 40 thousand dollar BMW, but after the last time I took the Mini in and the guy said Its pretty good shape for a vintage that was the clincher for me. Its clearly obvious BMW do not want to work on cars over 5 years old, that is why they are charging so much. They want you to buy a nice new car every 5 years. So look forward to either spending 40k in repairs or 40k on a new car. I remember when Mini was Mini. Cheap and cheerful and would save on gas! Now its just spend spend spend. And can we please stop making plastic manifolds and plastic thermostat housings!!!!!!!!! Geesh Ill pay the extra 1k dollars and wont complain either!!

I bought a 2012 Mini Cooper non-turbo hatchback in September of 2011. In the nearly two and a half years I owned it, it was in the shop seven times, more than a week three times and for two months once. The water pump failed early on and took the head with it, that was the two-month repair. I have had problems with sensors, brakes, starter, and the before-mentioned water pump. While the car is well-conceived and a great amount of fun to drive, the reliability is miserable. I work in a tough part of a major city and cannot risk being stranded anywhere near my office. Mini Cooper road service is a joke. Of the five times the car stranded me Mini Cooper Road service only effected a rescue tow one time. I traded the car last week just before the warranty expired. Glad to be out from under that nightmare.

I bought a 2016 Mini Cooper from Monrovia Mini Cooper in 2016. Im the original owner. I have taken the car back for tire vibration and was told that is because I bought the sport edition and the ride is rougher. I later found out that was a lie when I took my car to Just Tires to do an alignment. I was actually told my rear tires are cupping and this is due to either the shock or the rear struts are worn out. I took my car to Mini Cooper and they told me this is a low problem with the Mini Cooper as the rear end of the car is to light. So you either have to rotate your tires more often or buy new tires more often. I also noticed that my transmission started feeling like it was slipping as it would jerk my head back from time to time. I took my car to the same dealer for this issue as well and they said there is nothing they can do until they can replicate the issue.I have taken my car at least 10 time for the same issue with the transmission. I told the service Mgr. if I would have known about the tire issue prior to my purchase I would not have purchased the car. I also said that the transmission is a safety issue as I was stopped at a red light and it turned green but I have no transmission as the car would not move until I raced the engine and it grabbed into gear and I almost hit the car in front of me. NOTE: I feel this car is a LEMON but Mini will not do anything.

2005 Mini Cooper - When car is going between 5-8 miles per hour it goes into neutral, but if you give it gas and get it rolling faster its fine. Automatic with only 69,000 miles.

I bought my car as an ex demo. I absolutely love the car, but the service isnt great and the build quality is not what I expected. The hood broke after a year - instead of making the components of the hood out of metal, they are made out of plastic. And guess what, one tiny part snapped. And as a result, the entire hood cover had to be replaced. On a positive note, it was covered under the warranty. Had it not been, I was told the cost would have been 1,800. No one in the UK had a hood in stock, so one had to be ordered from Germany. Of course, whilst waiting for the hood to arrive, it rained pretty much nonstop (when doesnt it in the UK?). As a result, the boot was filled with around 2 inches of water. By the time the hood arrived, all the carpeting in the boot had fungus growing on it and also needed to be replaced. The garage also allegedly spent 24 hours drying the boot out. The car is a UK registered 09 plate with less than 30k on the clock.I have taken my car into the Mini BMW garage today as (1) it is due a service, (2) the boot keeps opening as I am driving along, and (3) it needs new brake pads. Firstly, the service - the guy reads out a list of things that are due to be done under this service including new spark plugs. I pointed out that the garage replaced the spark plugs at the end of October and charged me 200 to diagnose the problem and replace the sparks. Why didnt they mention then that they are covered under the service? Then, he said they didnt replace the sparks - it was something to do with auto sensors. I pointed out I have the receipt and it clearly states spark plugs were replaced. I then get a story that it is something to do with the Mini service pack. Had they gone wrong this week, the cost would have been included under the service. But because it went wrong 2 months early, I have to pay. I pointed out that surely if they go wrong early, they are faulty. But no, that was not the case. It is just my bad luck they failed before the service was due.The reason why the boot keeps opening is because all the components in the boot have rusted and corroded. I immediately linked this problem with the faulty hood and all the water that got into the car whilst I waited for a replacement hood. Apparently, had the components corroded immediately, they would have been covered under the warranty. But because the corrosion has only now become apparent, it cant be covered under the original claim and basically I have to pay for any repairs as it is just normal corrosion. Now, firstly, corrosion does not show up immediately. So I couldnt have bought it back straight after the hood was replaced, as I didnt know there was a problem until now. I think anyone with an ounce of common sense would realize a car boot that sat in inches of water is likely to suffer early corrosion if not dried out correctly. But, hey, not according to Mini BMW. On that basis, I must conclude that all their cars after 3 years are likely to suffer serious corrosion of the electrical components in the boot or just general corrosion all round. Brake pads are being replaced as we speak - BMW charge around 200 for them. So before having yours done, check the price of other reputable garages. It is also worth comparing prices with other Mini dealerships. I only have a short drive to another county and the tires in my garage are 165 fitted each. But if I drive 20 miles down the road to another BMW dealer, they are 118 fitted. It has been a fun quirky car and I do love it; however, I will be reverting back to a Mazda MX5 - never had any problems with Japanese reliability.

I have been driving a stick shift for over 20 years. I have over 400,000 miles driving one. I have NEVER lost a clutch until Mini Cooper 2010 with less than 38,500 miles on it went. I called corporate, I called dealership. I was ACTUALLY told You can drive a car off the lot, brand new and it could break. That was enough to tell me to NEVER buy a Mini Cooper again. I have an 11 year old Mazda 3 with 90,000 miles that has cost me less to fix in the last 11 years than the Mini did in the last year. They do NOT stand behind their product and can clearly care less about quality and workmanship. They said a clutch is a wear and tear part and there is nothing to be done. Wear a dress tear at 38,000 miles when another car I owned hit over 100,000 miles or close without losing a clutch...its a DEFEAT and they know it!Yesterday, I get into the car and it decides it doesnt want to accelerate past 26 mph and it took 5 min to get there. I live in a MAJOR metro area. I was almost hit 7 times on my way HOME! I dont consider it poor quality anymore. I consider it endangering to me and others on the road. I have 8 months before its paid for and I have already spent almost the purchase price to fix it. Not worth it. It was fun to drive and was great on gas, the only reason I bought the car to begin with, now I want it gone! I no longer feel safe. I would rather drive my 11 year old Mazda. Its safer and more reliable.

Beware, Minis have a tendency to have the water pump and tensioners go out at fairly low miles. Love my Cooper but I expected a BMW product to be better built.

Mini Cooper knows there is something wrong with the air bag seat tensioners in their cars in the first generation and now in the 2nd generation because of all the online complaints and act as if nothing is wrong. I have a 2007 mini coopers with 54,000 miles in excellent condition. Back seats sat in twice and front seat around 6-8 times and that dreaded air bag seat beat tensioner light is on. Oh yeah, whenever I was my car. It wont crank either. What the hell is that. This car is too expensive to have these problems. BMW/Mini.Cooper need to take Care of their customers or stop making these cars. I contacted BMW/Mini and they were like sorry, l cant help you. I wanna file a class action lawsuit against them.

All good until warranty expired, Then... 2016 model bought new. No problems at all. Love the car religious with maintenance. Hit 53k miles and developed unusual noise and driving characteristics. Transfer Case is shot (part of the drivetrain on the all-4 models) and repair is $4,000ish. SERIOUSLY?! Vehicle driven exclusively by middle age highly conservative driver...very disappointing!

I love Mini Cooper Countryman 2011 but the car I was driving and the steel wheel lock by self when I was exit on the freeway. Scare me. So now I don’t trust the car anymore. Pls let me know if that happen to anybody. Thanks.

Just purchased a 2009 Mini Cooper S from Carmax. We are not happy with either. Yes, they are neat cars, but the reviews and warnings you read about are all accurate. These engines are so poorly designed. Had the car for a few months and it has been parked more than driven. Purchase something else and maybe Mini will eventually redesign. We have already seen a failed vacuum pump, timing chain tensioner issues, misfiring engine. This was a huge mistake. Worst car we have ever owned.

My 2006 Mini Cooper S convertible has the same transmission issues as others here. Very dangerous to drive. Hesitates and then slams into gear and lurches forward without warning. I have been without a vehicle for about 6 months. I was hoping to get a rebuild on the transmission through a third party, but was turned down for most of the financing. My situation has changed since I purchased the vehicle and I am no longer in a full-time paid position because I am traveling back and forth 3000 miles two to three times a year to care for parents who recently lost their mobility.Now, I find myself in a similar situation because of a car company that did not care about putting out a quality product and denies the problem. What they didnt tell me when I shelled out the 36,000 for their vehicle 6 years ago was that in 3 to 5 years the car will theoretically be totaled and there is nothing you will be able to do about it. I would not have bought the car. One of the reasons I bought the car was that I thought BMW was a good make. I was familiar with their motorcycles. When I first bought the car, I raved about it to everyone who asked. I can no longer recommend Mini Coopers to anyone, and I’ll let people know whenever I can not to buy their vehicles. There should have been some kind of back up plan for the failed CVT transmissions. It is not like it is a $2000 fix. It is a $6,000 to $9,000 fix, and even a new or rebuilt one is the same situation. No guarantees, really.

My first Mini Cooper was in 2004. It was the worst car I ever had. The battery died in the first three months and it only got worse from there. Like an idiot, I was talked into getting another one in 2011, as the dealer told me how all the earlier problems had been addressed and now they are even recommended by consumer reports. Well, this car is not even four years old and my check engine light has gone off five times already and each time is some new problem I have to pay for. I cant wait to be done with this company forever.