I loved my Mazda from day one. In July 2007, I leased my CX-7, AWD, Touring. In July 2010, because I loved it so much, after test driving several other cars in the same class, I financed the rest and kept it. I have proof of all my oil changes and maintenance to the vehicle. I paid it off nearly one year early with some of my retirement savings so I could enjoy not having a monthly payment for the first time in my life. I also put brand new tires on and another $3,000 of maintenance, replacing the cracked transfer case, leaking oil cooler and loose ball joint (as recommended by Mazda). I responded promptly to all recalls by bringing it right to the dealership I leased and purchased it from. In January 2015, my family was in the car on the way to the mall. The check engine light came on. My husband and I argued for 20 seconds about how he felt there were always problems with the car (I still disagree to this day with the always part). 10 seconds later....the engine shut off, he was barely able to steer the car down an exit ramp off the highway when the car completely stopped. Black smoke came pouring out of the hood. We grabbed our two toddlers out of the their car seats and I stood with them in the freezing rain while flames shot out of the bottom and sides of the car and my husband called 911. Ill never forget how I stood there with tears streaming down my face, shivering and trying to hold my babies while my Mazda that I trusted for almost 8 years, burned beyond recognition in front of me. Thank God nobody was hurt. We dont know what caused it since no warning lights were on prior to that and nothing was reported to me by Mazda service when it was in the shop not even 6 weeks earlier. The insurance money is barely covering what I put in to this car in the last 5 months. I wont buy a Mazda ever again, and I suggest you dont either.

My engine light came on (cylinder 3 misfire). Took it to the dealer and I was told I needed new spark plugs and coils (4 of each). Price for parts approximately $70.00. Total bill $900.00 (freakin robbery - but I am a female so you know how it goes). I just wanted my car fixed. Drove not even two days the engine light came on again. This time it was a misfire from cylinder 2. Took it back and they looked at it. Who knows what they did. Drove it and the next more again misfire from cylinder 2. This happened two times as it relates to this cylinder. I was told by the service agent that my valve probably needs cleaning. Not sure but that would cost a lot ($1700+). I asked the guy could it be my fuel injector? I was told I can put some fuel clean in my tank and this might fix it (brother & ex-husband advised me). The service agent told me naw I dont think so. Well I told them I will get another opinion.Took it to the Mazda Dealership in Gaithersburg, MD. Ive had this car since 2008 and theyve always fixed my car and never once did I have to take it back because something failed again. I was told by Mazda in Gaithersburg, MD that one of my fuel injectors is bad. That whoever looked at my car previously should have been able to figure this out since the cylinder that kept misfiring is connected to this particular fuel injector. I had the fuel injector replaced. So far the car runs like new. So far its been a few weeks. Engine light has not come back on. Frederick Mazda... Did I really need 4 spark plugs and 4 coils. Probably not!

I have problems with my Mazda 2 Zoom-2012. The battery had to be changed by the Distributor in Costa Rica as it died after 2 years. Now, after two months with the new battery, the car does not function.

I had purchased a 2000 Mazda V6 from an independent dealer. He sold the car with no warranties. I purchased my car on 3/5/12 and less than five hours after I had the car, my engine blew. The owner does not want to fix my engine nor refund me the amount that it will cost for me to put another one in the vehicle. The car was $2,700 total. After weeks of trying to get the situation fixed, he said that he will put $350 towards another engine and I have to pay the rest. That is not fair to me as a consumer because I didnt have the car long enough to blow the engine and I feel like I should not have to pay out of my pocket to replace it.

2006 Mazda 3 - I had increasing problems with oil burning. I first noticed the problem when my car was still under warranty and mentioned it to the mechanic who said it was normal. My car slowly using more & more oil. I would check it weekly, at 8 years old and 138000 km putting in 1 liter of oil every 7-10 days. Last week had complete engine failure. Told I need a new engine. I think that is crazy for a car of this age, with this mileage that I have been very conscientious re: maintenance, oil changes, etc. Mazda no help at all. Since this has happened just through conversation in the past 5 days, I have learned of 2 other people with the same issue. This should be a recall issue. I had the same problem with my the locks (being kicked in to access car), Mazda was very little help. Finally paid for updated door locks but would not pay for damage done to my door.

I have previously owned 2 Mazdas. The last Mazda 6 was totaled in accident. As I recovered, I began to decide on a replacement vehicle. I was drawn to Mazda. The new 6s do not have the same sporty look as my previous 6, so I considered other styles. As we were test driving several vehicles, including a 3, the salesman pointed us to a cx-7 under the dealership awning. He pointed out the incredible deal due to the enormous vinyl windshield cover at $21,999.00. We test drove the 7 and decided on this vehicle. The salesman had us consider owning this vehicle versus another 7 with lesser options for similar retail. Inside, another man entered the cubicle to inform us that the windshield cover had been put on the wrong vehicle. I am familiar with signing and obligation, so relevance here is the constant. The vehicle was not just on the lot, but in a hot spot under the awning and according to the conversation, had been signed wrong since at least the previous day.I did not purchase a vehicle from the dealership that day or since then and have been deliberating on the most respectful way to handle this situation. I look forward to action to rectify this unusual situation.Cordially,Lucy

I bought my 2015 Mazda CX-5 from Fox Mazda in Grand Rapids, MI in February of 2018. At the time it had 31,000 miles on it. Last week, I went to start my cart and the engine started and then sputtered and died. After getting a tow, the Mazda dealership in WI (where I now live) has informed me that my high-pressure fuel pump has failed. Between the tow, labor, and parts it is going to be over $1,000 to repair an item that should not be breaking on a car with less than 50,000 miles. On top of that, the part is apparently back-ordered and I was told that it could take anywhere from a week to a month for them to get the part in. So now, I am without a car for an indeterminate amount of time as a result of fuel pump failure on a relatively new car with low miles.

My experience with Mazda overall meaning corporate and the dealership has been horrendous. I think we should all get together and file a class action lawsuit. Mazda is making cars with defects. The dealer did a spot delivery spot scam on me. My car has been having all sorts of issue with the brakes not working properly and just recently the transmission. I have had it. Corporate does nothing. The VP Shawn Murphy is interested in money. Do not buy a Mazda unless you have it checked out first.

Mazda MX-5 drain system design flaw. Mazda NA does not care. I had a very similar experience to previous post by Daniel of Palo Alto, CA on Feb. 2, 2011. Mazda North America customer service seems happy to lose a lifetime of customer loyalty for a $10 parts and maybe $100 labor fix that was a known issue since mid-production year 2006-2007. I should have been notified or the quick fix should have been done at one of the many visits to the dealership I had between 2008 and 2010 (over $16k in invoices over those years). I cannot begin to speak how angering it was that customer service insisted the entire Mazda NA Operations does not have access to Technical Service Bulletins (TSB), and therefore it would be up to the dealership to cover the fix for a manufacturing design flaw if they desired. I told the rep that the dealership actually pointed the other way citing that Mazda NA has to decide to cover it free of charge since it is not the dealership that designed the drain system. I told the rep that I want to speak with another more experienced agent or a supervisor to confirm that. The rep flat out flipped the script citing, No. No other agent or supervisor can help you. I am sorry you do not understand that. I am sorry that you interpret what I said that way. I am sorry that no one here can help you. I am ending this call now. Are you serious?! Are they trying to hurt market share? I personally will not be buying a Mazda again unless I have disposable income for a disposable car. The damage to their reputation in North America has been done in my eyes.

I purchased a 2010 Mazda MX-5 Sport model in June of 2010. This year, the convertible top started tearing on the passenger side above the window. By the time I got to the Dealer, Beach Mazda in Myrtle Beach, SC, there was only one day left on the warranty. The car had less than 22000 miles on it so the three-year warranty should have been in effect. The service department took pictures of the tear and the odometer and sent them to Mazda. Mazda declined to warranty the repair. The service department again brought this to Mazdas attention when a Mazda representative was visiting the dealership. They again declined to warranty the repair. I sent a letter to the General Manager of Beach Mazda about this problem and I never received a response. I appealed the ruling to Mazda and they again declined to warranty the repair. I attempted to disputed this through the BBB Auto Line procedure but they wont help me because the car is now out of warranty. The top has now started tearing on the driver side in the exact same manner. Beach Mazda has given me a quote to replace the top and the cost is more than $1300 plus tax. Why would I buy a Mazda part if they wont warranty it? To top this off, Mazda is now trying to sell me an extended warranty.This is my FIRST and LAST Mazda. My wife and I have purchased 4 cars from Beach Automotive and I will think twice about buying another car there. The manager could have at least responded to the letter I sent!

Help me please! My engine problems began at 38,000 mi. Dealership only replaced VVT actuator once, before stating it was over a year therefore they would not replace a second time without my covering the cost. Another dealership fought corporate to have it covered. I was thankful! Then real problems began. Two turbos later and many code lights naming everything under Mazda sun, I had the last ever illuminating engine light that would not clear regardless of what Mazda service did. I hate this company. It was finally paid off but I had to sell it for $5000, because it needed a new engine. The private engine dealer suggested I not even spend the money for a new engine because it would be the same garbage that was in there.

We are a non-profit agency that owns a 2000 Mazda minivan to transport clients. A driver lost the key to the van, our only key. The van was running fine and we have found this to be a very reliable vehicle. Because the key must be programmed to the ignition, the van had to be towed to the dealer. Several keys were ordered, but we were told they were defective. Finally, a good key was reprogrammed, but the van wouldnt start. So, we were told we needed an immobilizer unit. More delay and now the bill had risen to $1,100. Once the immobilizer unit was installed, the van still wouldnt start and we were told we needed an instrument cluster. Another $1,400. That was a month ago. A defective part was sent from Mazda, followed by the wrong part. We still dont have our van and the dealer doesnt have the replacement part. It has been two months. I have called Mazda customer assistance twice. No help. The situation is completely unacceptable and yet we feel unable to do anything to rectify it. What if the dealer has incorrectly diagnosed the problem? We have no way to know until the instrument cluster finally arrives (we hope) and is installed. If this really is the fault of Mazda Corporate and their supply chain for parts, something needs to be fixed. Im wondering if others have had this kind of experience.

We just discovered a leak on the passenger side floor area when the AC is on. Removed the mat and the carpet was soaked. Musty smell followed. The dealer said that he had never heard this complaint for this model but did list a number of other models where the AC drain was clogged and required unclogging. Fine. This should not be happening. It will cost their hourly rate to diagnose the problem. Sounds like a design issue. On the drivers side there has also been a leak that occurs after a big rain. The water is puddled on the mat. The passenger side trickles down and under the mat. Any feedback would be helpful.

At 54,000 miles, our Mazda 08 CX turbo went out. We had it towed to the dealer where we bought it and they said the turbo had sludge in it. Every time we had our oil changed, they would say our oil is dirty and low. How is this possible when we did regular oil changes? Now, doing a little research on our model year, it turns out that many people have had this very same issue, with the same results. Mazda will not warranty the part without service records. Well, I dont have all my oil change receipts for the last 5 years, so now what? Mazda even extended the warranty for the turbo because they know its bad. Has anyone been able to get this part fixed under warranty? If so, tell me how you did it so I can get this done. Thanks.

2009 Mazda 6 low seating comfort - Nice car to drive but cant handle a long trip. The seats are very firm and give both me and my wife a sore ** on longer trips. I mentioned to our local dealer when serviced but they commented it was normal. My son has a BT50 and the seating is far more comfortable. I did mention the discomfort to one of the sales reps and he could not believe me. It will soon be out of warranty and just wondered if or how I could get a second opinion. If that is the way it is that’s fine, but I will more than likely sell this car for a more comfortable sedan and quite likely not bother looking at a Mazda purchase again in the future.

The Mazda CX 5 handles really well, especially in the winter. It is really comfortable to drive and has good fuel economy, and enough room for other people and all of their stuff. It is not too large and easy for me to handle. It was a really good deal compared to what you would pay for other cars in this price and category. However, the center console and screen is a little too small, and it is difficult to use while I am driving. You cant just glance at it and flip the channel. And I would make the seats move a little more, for someone with shorter legs it is hard to reach the pedals.

On multiple occasions, I have been told the wait time for my vehicle will be one hour or two hours, etc. I have been lied to by the service team. My vehicle usually takes twice as long as they tell me if not more. It is a great inconvenience for me waiting four hours for my car when I was told it would take one hour. This is not an exaggeration. I have been late for work and appointments because of the errors in judgement of this particular dealership.

I use to love the CX9, until they gave it an overbite. Or Duckface.. I dont know,, The front end is hideous. Im now currently Waiting till they change it to go back to Mazda. Everything else about the CX9 grand touring is amazing.

I bought a brand new 2012 Sky Active. It has been in the shop 3 times to correct a drift to the left. Mazda is pooh-poohing the issue and blowing me off. They say the car is fine and up to specs. My friends have driven it and agree with me. I have read many blogs on the same car and the same issue. The car is a liability and this treatment is unethical. I want them to buy it back or replace it.

Yes, my wife and I have gone through five Mazdas in the course of fifteen years. We used to purchase European cars exclusively, but have since jumped off that ship! Quality control issues abounded with our European luxury cars. Anyhow, this is a Mazda review. First off, let me just say that people are most adamant about getting their voices heard when they are upset; it is human nature to complain. However, it isnt often that we will write home about positive experiences unless they were truly out of the ordinary.On that note, this has been my experience with Mazda in the past fifteen years. My wife and I purchased our 2001 Protege MP3 brand spanking new, off the lot, in late 2000 after our BMW 325s engine failed completely. We had the MP3 for about five years and clocked in 260,000 miles. In that amount of time, the trunk started to retain water after 50,000 miles. What did we do? We removed the plugs in the trunk to let water out; PROBLEM SOLVED. At around 100,000 miles, a clunk started to appear in the rear end of our MP3. As it turns out, the bushings were bad on the rear sway bar. We upgraded to polyurethane and problem was solved. At around 160,000 miles, the rubber intake hose developed a crack so we installed a cold air intake. PROBLEM SOLVED. In 2005, we were t-boned when a motorist failed to stop. Our poor yellow MP3 was totaled; it went to automotive heaven and was dearly missed. Overall experience with the MP3: smiles every time we drove the car. The MP3 did not have the best fit and finish, had a harder sport-tuned suspension, and had more road noise, but we felt so connected to the car each time we drove it. We decided to purchase a brand new 2006 Mazda6 S (V6 manual) off the lot after the death of the MP3. We loved the little 6, which was roomier than the MP3 and much more upscale. The double wishbone suspension made U-turns a hassle, but boy was it fun to take around twisties. In 2009, we decided to purchase another vehicle so we opted for the 2009 Mazda6 GT, which- unfortunately - was only offered in an automatic. The 2009 was certainly more of a blast in a straight line (much more hp than the 2006) but was somehow lacking in overall driving connection. Additionally, Mazdas decision to switch to MacPherson struts somehow made the car feel more tame.After clocking in 89,000 miles on the 2009 MZ6 we traded it in for a used 2007 Mazda5 (only 12,000 miles and a manual transmission! ) in the summer of 2012 because our family grew to a size of four (two more kids) overall. In the fall of 2013, the Mazda5s thermostat went out, so that was a $40 fix and 30 minutes of my life taken away. Afterwards, the throttle body on the MZ5 gave out on us in 2014 at 95,000 miles. It was a $180 purchase for a new OEM TB, plus $15 for new coolant and 20 minutes of my life. It was around this time that we decided to purchase a ‘14 Mazda3 Sport (manual) in February 2014 because my wife and I absolutely fell in love with the cars aesthetic. We drove the car out the lot at $21,500 with huge smiles on our faces.It is now February 2015 and we still have our 2006 Mazda6 S (128,300 miles), 2007 Mazda5 S (112,200 miles), and 2014 Mazda3 S (3,111 miles). In the years that we have owned the 06 Mazda6, we have only had to change the oil, brakes, tires, and coolant. NOTHING MECHANICAL BROKE DOWN. As for the Mazda5, the biggest issues were only the thermostat and throttle body, which set us back less than $300. The 14 Mazda3 is still too new, but no issues have arisen yet.Overall, our collective experiences with our Mazdas have been very pleasant. We conducted extensive reviews before our purchases and we had realistic expectations of Mazdas flaws in their cars (bumpy suspension, increased road noise, etc), so not once did we feel cheated by Mazda (or anyone else for that matter.) However, for every day that we drive our cars, we love the experience. Sure, they arent Porsches or Ferraris, but for the money, they were certainly a pleasure to drive. Plus, can you fit five people and 30 cubic feet of cargo in a Ferrari? I think not. This has been our experience with Mazda. Who knows, we might be outliers in Mazdas brand quality? We intend on getting the ND Miata soon as well. I hope this review was helpful.

This vehicle has been very dependable with no major repairs needed. Ive been a bit disappointed as to the fuel economy. The model I purchased was a 4-cylinder. Ive only been getting around 25 mpg on the highway, not as fuel efficient as other 4-cylinder pickups Ive owned in the past. The interior is a bit cramped, but then again, it is a small pickup. Overall, Ive been happy with it. I may opt for a 6-cylinder pickup next time around which will be a bit more powerful than a 4-cylinder and still economical to drive.

The car itself is a cheaper version of a Toyota. Spend the few extra dollars for the Toyota and get a manufacture that stands by their cars. Mazda is having a big issue with the CMU chips failing for the entertainment screen. My car was 3 months past the warranty coverage and even knowing that they are having problems with these they refused to do anything. Even the replacement motherboards are failing. Without the CMU chip you can’t play the radio. This is not something that should fail after 3 1/2 years. I had to spend $1500 so I could listen to the radio. You get what you pay for. Beware of Mazda.

Recently I purchased a 2015 Mazda MX-5, color zeal red. Damn what a beautiful car!!! I saw the car for the first time about a month ago, and test drove it. On the test drive the car accelerated on its own as I rounded the corner to enter the freeway. The salesperson sitting in the passenger seat said, Whats happening? Heck if I knew. As I depressed the break pedal the car accelerated. This happened a couple to a few times within about ten seconds as I would let up on the break and then apply the break again. Finally the car was back in control. The salesperson wanted to take over the driving so I let him. No problems the short distance back to the dealership. The salesperson said the car acted weird because I was most likely me getting confused in which pedal to use test driving the car. I purchased the car. I know what youre thinking. That I was pretty stupid for buying the car based on the test drive experience. Okay, I agree. The car has about 170 miles on it and this rapid acceleration on its own has happened a total of six times. I scheduled to take the car into University Mazda (This is where I purchased the car) on Nov. 25, 2014 to see if they could figure out why the car was accelerating on its own. On my way to the dealership the car dramatically accelerated on its own as I was breaking to avoid hitting the car in front of me. In order to slow the car down I shifted into neutral. The dealership had the car for one day and their guess as why the car is accelerating on its own is because I have the drivers seat too close to the steering wheel, and that Im getting confused in what Im doing with my right foot as Im driving. Hows that for high tech diagnoses? Forget the fact that I own a truck and Prius, and have had about eighteen cars in my life time. Ive never had this same problem with rapid acceleration with any of my other cars or truck. Look, I may have been stupid to buy the car in the first place, but Im sure not going to be even more stupid to buy some cheap dime store reasoning by the dealership for why the car is accelerating on its own.

I was in a car accident driving at 35 to 40 miles and I was in an accident. I hit the other car by the front of my car and the airbags didnt open from either side and I think thats not correct.

I purchase this in May of 2014. If I had known what I do now, I would had went to another vehicle, not a Mazda. Used to think a lot about Mazda but the wiper are very loud and the noise when driving, I dont even have to go 50. Its loud and I feel like I was lied to at the dealership because its trying to come apart on side front bumper. I am very disappointed in it.

Add me to the woes of Mazda owners (Mazda 2004 MPV) with coil packs and fans that wont shut off. Replaced the fan switch last month when it continued to run after shutting off the vehicle. Replacing the third coil pack at 93,000. Three down, three to go. Would also like to know why there is no class action lawsuit yet. No fan of super torts, but I am pretty angry. Theres no recall/fix from Mazda.

Mazda Corporation in Canada has a huge problem that seems to be growing week over week. I purchased a new Mazda CX5 10 months ago. The vehicle drives fantastic. It just needs a lot of TLC. Paint is not evenly distributed leaving visible color distortions. Front bumper is not, absolutely not, suitable for winter driving in Canada. I went through a spray - car was to get the salt and grime off the car and the bumper just cracked. Dealer is telling me I hit something... No scuff marks, no other damage than a crack that starts exactly where there is a cut out in the bumper. This is a flaw in the plastic material that the bumper is made of. I will eventually replace the bumper but at $ 1,000.00 it simply is not feasible right now. The infotainment system is cause for long debates with the dealer and on the phone with Mazda Canada customer support. I have also put in a claim at the MTO (Ministry of Transportation in Ontario) to see if they are willing to see the point of a defective infotainment unit that requires constant attention during driving. USB drives simply crash, Bluetooth becomes grayed out. Needs a complete disconnect from the battery to resolve (plus reprogramming). Dealer states that they did a firmware upgrade but only tested for the GPS system and, since I keep that up to date (I had to purchase maps to be updated quarterly), it showed on the bill that the firmware already was up to date. That is not the firmware!! The infotainment also has a firmware that can be checked by pressing radio on/off and audio at the same time. Since the dealer made a statement that the firmware is up to date, Mazda Canada does not want to respond to any flaws or changes that need to be made. Music volume is just unacceptable. I had to crank the sound to 30 before I can even hear the speakers and there is a constant hiss at lower music levels. Dont even think of driving with the roof open. You will have to crank it all the way up to 45 or 50 (65 is the max). I purchased the GS model for this. The sunroof is a much welcome tool in keeping the temps in the car at bay in the summer. The OEM tires will not last for more than 40,000 KM by the way. Last but not least: the dealer will only work on any TSB (technical service bulletin) when the customer insist. It is not done voluntarily. Mazda Canada still claims there are no TSBs for the car - if asked why they are so secretive about this, they claim that all works as it was meant to be. The car, in their eyes, is perfect. In my opinion, the many test reports are flawed and I have also contacted these sites and producers of the shows with the facts. Also the Dealers insist you take the rust proofing and if you do the car will be ready in 4 days. I refused ant it took 2 weeks with the 3M protection film still missing. These tricks will be pressed upon the buyer when I thought I was done with the purchase. I have deep regrets I purchased the car. I will zoom-zoom for a little longer but this car will not last the full 10 years my (t)rusty Ford Taurus did. I do not recommend anyone to purchase a Mazda CX5 if peace of mind is important.

Mazda CX-7 manufacturing failure - When it comes to their advanced designs, meticulous craftsmanship, and quality factory parts, all Mazdas are created equal. In March of 2011, my now wife and I were in the market for a new vehicle. With the thought of a family not too far off in the distance, we decided that it was time to sell her 2002 Ford F-150 that she had owned since college and look for a pre-owned crossover SUV. After doing some general searching, she found that she liked the Mazda CX-7s. We did some exhaustive searching online and found a reasonably priced CX-7 being sold by a private seller in San Antonio. We received a pre-approval for financing through my employer. So that weekend, they made contact, worked out a place to meet, and on March 18, 2011, we became the owners of a 2007 Mazda CX-7 Sport. And that is where the honeymoon ended.After six months, we began to have mechanical issues with the vehicle. A diesel-sounding chug coming from the engine seemed off for an unleaded four-cylinder SUV. The vehicle had less than 60,000 miles when we purchased it and by the time we began to notice the issues, the drive train warranty had expired. I began to do some in-depth research into this year/make/model and the results I unearthed were astounding. The 2007 CX-7 has been plagued with poor craftsmanship direct from the factory. The horror stories about this vehicle are anywhere and everywhere. I even saw one to where the consumer experienced full engine failure before 30,000 miles. The common issue seemed to be a part called a VVT actuator. No recalls or service advisories had been issued for engine parts at this time. However, in January 2012, an entire half-decade after the vehicle rolled off the assembly line, we received a Variable Valve Timing Noise and Timing Chain Noise Warranty Extension notice by mail from Mazda.A month or so after we received the notice, the vehicle began leaking oil. We took our vehicle into a Roger Beasley Mazda Center and had it examined. The oil cooler on the vehicle was beginning to fail. We explained the notice that we received in the mail and they were already well aware of these issues. We were told the engine had engine sludge and with it being a second-owner vehicle, we did not have the documentation to prove that regular oil changes had been performed. Instead, all repairs and replacements would come from our own pockets. The result ended up being a need to replace the VVT actuator, the timing chain, the oil cooler, and replacing all of the gaskets. The technician showed us a side-by-side of the current timing chain and the new replacement, the used chain had literally stretched to be about half an inch longer than the replacement. We drove off the lot and hoped that the problems had been solved.Within two months of the repairs, the engine began making a high-pitched whining noise. My wife contacted the dealership that day while at work and they said to bring it in. On the way to the dealership, which is less than 10 miles away, the vehicle died on the freeway. This ended up being the result of a blown turbocharger. Again, we had to take money from our nest egg to replace yet another part on this vehicle. Mazda Corporate has been overwhelming uncooperative with patrons regarding this matter and has repeatedly declined to take ownership of their poor engineering of this particular model and instead, continuously places the blame on the purchasers of their vehicles, claiming poor maintenance has resulted in the failure of its parts. We are now hoping we can sell the vehicle to avoid the fate of so many other CX-7 owners - that of owning a giant paperweight with a $300 per month payment. This experience will lead us to never purchase a Mazda ever again and to encourage those around us to do the same.

Mazda headquarters in Clermont Florida is terrible. I know many people who worked there and lost their jobs for no reason. The managers of the store dont know how to sell a car and the customer service is horrible. Dont ever buy a car from here. Its not worth your time or money.

Deceiving with its looks! Dont be tricked by poor quality product and expensive after service fixing. Feel bad for the body designer, talent wasted on rotten interiors. 2014 Mazda 6, replace batteries every 8-10months. Inside plastics falling off. Exterior plastic bumper covers falls off 3 times, forced to glue on. BT audio problems, and now... Transmission failure! With every single service encounter, service folk says its normal to have battery replaced every year and a half and then changes story to a Year and now. Under a year... Poor customer attitude. Service folk highly unprofessional. Biggest regret to trust this brand. Stick with Toyota or Honda. Want nice looks, wait and save for better.

This is the first Mazda Ive purchased and owned. The purchase of the vehicle was fine and I like the car. However... I asked to have a remote start installed (I live over an hour and a half from the dealership as this is the closest Mazda dealership to my home). I took a full day off work to drive to the dealership and wait four hours for the remote start to be installed. They installed an Mobile Remote Start (MMS) and NOT a remote start as I asked. The Mobile remote start doesnt work where I live and work in WV due to the lack of cell service in many areas. So I asked them to remove it. I had to take off another full day off work to have them remove the incorrect product that they installed the regular Mazda remote start.Its been a couple of months and the Mazda product (remote start) has been nothing but problems! It works one day and then doesnt work the next day. When it does work, it wont start until Im like right up on top of my car and then when you open the door, the car shuts off. I changed the batteries and that didnt do anything. It worked the first day and not the second or third day. I contacted my salesman who said I could bring it back down and they would take a look at it and repair it if there was an issue. He said they would replace it if it was faulty. I went out and looked up the reviews and the reviews all indicate that similar problems have existed (with reviews dating) back to 2012. Apparently Mazda has done nothing to address or fix the issues with the faulty device.I requested a refund (I paid about $500.00 for the product and the installation). Mazda refused to give me a refund. They care absolutely nothing about the bottom line of their customers. This will be the LAST MAZDA I ever buy! Not because the car is bad, I like the car, but because the service after the sale of a 30K+ product is obviously NOT one where the customer care. I will be encouraging all my friends on Facebook and work and everyone from here on out who ask me about my car (its a beautiful car... I get lots of questions about it), NEVER to buy one if they expect to have quality service after the sale! Terrible business practices Mazda! You should be ashamed of yourselves. P. S. I am a service disabled veteran... To all veterans out there... Beware!!!

Since I bought this car in July of 2012 with 54000 miles, its been an amazingly reliable car. It handles really good, good acceleration and very quick. I average about 40.5 mpg with a good amount of city driving. Its a very easy and fun to drive car. I still have the original tires on it with 79000 miles and still has a little bit of tread left. Im pretty surprised with the tires life, especially being a 45000 miles rated tire. Ive never had an issue or problem with it and I look forward to all the moments Ill have with this car.

I purchased a 2017 Mazda 6 Sport at Fremont Mazda. So far I absolutely love my car. My salesman was great in having everything ready when I came in to sign I because I had to get back to work by a certain time. My problem is with Mazdas finance department. A little background. The last time I purchased a new car from a dealership was 30 years ago. It was very simple. I was offered upgrades. I declined. No problem. This time around when I got home I Sat and looked over my contract and saw optional service contracts below was Mazda Maintenance $2,150.00. I recall the finance person mentioning oh and you have 5 years free maintenance at any Mazda Service Center in California. My thought is oh that must be the manufactures warranty.I contacted my salesman and Im told its for a optional service contract. I was never offered this optional item, no one said to me we can add this free maintenance service to your purchase for an extra $2,150.00. I was furious. My salesman contacted me. Said if I didnt want it they would remove it and write up a new contract. I went back to the dealership. Signed a new contract. My car payment is now $50.00 a month cheaper. That should have been the end of it but lo & behold I find another optional on my contract in the amount of $795.00 for Debt Cancellation Option Agreement which I googled and is GAP insurance which again I was not asked if I wanted this insurance added to my contract.Oh on the first issue I filed a complaint with the State Attorney Generals Office Consumer Complaints. Today Im waiting for The State Insurances Commissioners Office to call me back and advise me what I should. My real concern with all this is how many other people have been victims of the same and dont know where to ask for help or arent even aware optional items have been added to their contract without their consent!

After less than a year of ownership my MX-5 convertible was developing holes in the soft top from rubbing on the frame. I researched the problem and found several instances of this including a long term test done by Motor Trend that showed photos of the top wearing in the same exact spots as mine. Their top and others I saw were fixed by replacing the frame with a newer design that doesn’t rub and the cloth soft top. For some reason on mine they will only replace the cloth top. That will not solve the problem.The service department agrees with me and so did The person at Mazda I talked to on the phone but Mazda still won’t approve the frame replacement. This will be my first and last Mazda purchase! I have owned several new cars and have never experienced anything as bad as this. It’s a shame because I really do like the car otherwise. But if they won’t fix an obvious problem I’m not going to take a chance that I’ll have a worse problem later. Trading it in for another car before this new top starts getting holes in it!

I leased a Mazda in August of last year. I got in a car accident in January. Mazda in Palm Beach Gardens has my car for repair. They can not give me a date since they cant get parts until maybe June. Mazda Financial told me to trade the lease in for a new one, I spent 5 hours at Mazda in PBG they wanted to offer me the same car @ 750.00 a month vs the 300.00 I am paying currently as well as 5000. down and trade in the car they are repairing. I have called Mazda corp, Mazda Financial as well as the Mazda dealership for some help with no returned phone. They will NOT give me a loaner car because they only give out loaners for service issues. My current position is I have NO car. No idea when it will be fixed. Paying 300.00 a month for my lease as well as 1500.00 a month for a rental car.

I truly love my Mazda. Had leased a Mazda 6 for 3 years. Liked it so much I leased a new one for three more years when my first lease was up. Has all of the best features you could want. Comfortable and classy. Plenty of storage room in the trunk and all of the controls are easy to use and understand. Only complaint is that the controls on the levers behind the steering wheel can’t be seen in the dark.

I was cheated by Mazda Marshals Milton Keynes. I took my Mazda RX8 to the dealership for a check just to sort out my issues with my CD player which wasnt working properly. Along with that, I told them that the car seems to consume a lot of fuel. They later called me back and to my surprise no value was added to my car, nothing was done to my CD and all previous faults still existed. I was charged $57 which they claim is for the inspection of the car. I then called Mazda customer service along with checking their website only to find out that Mazda does a free comprehensive car health check, the same check which I was charged for. To further worsen the matter, a week after the inspection I discovered my RX8 had issues with starting again whenever it is turned off. I usually have to wait five minutes before starting the car again. I have written to them repeatedly but no reply. Im currently getting legal advice concerning this.

I purchased my 2008 Mazda Tribute brand new. The first year (8 months after purchase), I noticed a sound in my car. I quickly took it to the dealer I purchased my car from. As soon as I pulled up to the dealership, the mechanic told me that it was a belt and was easy to fix at $150. He informed me that a lot of Tributes had been coming in with this issue, but not a big deal. I had it fixed. There were a few minor issues afterwards. Fast forward 2 years later, my car mysteriously would not start. I would have to catch a cab to work. When I called a mechanic to come out to take a look at my Mazda, it started (what!). This went on for about 6 months. I went on a trip to NY and once again it would not start. The dashboard cluster defaulted; cost to fix was $1000. I took it to a certified dealer and while fixing it, they informed me that I also had a transmission leak which would cost me $1500 to fix. At this time, a recall notice had been mailed and I was unaware of this issue. I needed my car being a single mother of 3; I had no choice. Fast forward to present day, 2013, about a week ago, my car started making loud noises. I took it back to the dealer I purchased my car from. Guess what! My transmission has to be replaced cost $3600 (really!) and I had to pay $100 for them to tell me that. Unfortunately, I was one of the millions hit with layoffs; no income. I called Mazda corporate and informed them that I was not aware of the recall notice sent out in 2011. The customer service rep informed me that there wasnt a recall and that I was misinformed. I informed her that I got the information off their website and from the dealership. She was not empathetic to my situation. I understand that my warranty expired. However, I feel that a recall should never expire. If you are aware that a defected part has been placed in your product, you have a responsibility to replace. I paid $17,000 for my car. With all the service issues, Im close to $7000 in repairs and towing fees - almost half the cost of the car. This is not fair to me and others, who work hard all our lives, especially when my car only has 75,000 miles and Im the only owner and now when money is nonexistent to me. Please do not purchase a Mazda. It’s a money pit.

I bought a Mazda RX-8 with an engine warranty and Mazda refuses to pay for a new engine. There is also a recall on a part in an airbag and they refuse to fix the damages caused by a faulty part. If you are looking for a car dont go to Mazda unless you are looking for nothing but disappointment.

My car front control arm had a total failure in which the ring holding the ball joint on the front passenger side snapped the approximately 1 inch solid metal, This happened while driving. My car slammed to a halt, my tire disconnected and rotated 90 degrees. I have owned many older Classic Vehicles, and this is the first time I have seen this without a full side on collision. I called Mazda Canada, and got told the Car was out of warranty. As a result of there not being a recall on this part I am on my own. Damaged caused was Control Arm, Ball Joint, Front and Rear Bushings as well as a new axle need. You have to love being taken advantage of. This was my first Mazda purchase, and my last.

Love my SUV Mazda CX7. Its so comfortable. Have much space for family members and its a good vehicle to travel and have a big back space for stuff, groceries, shopping items. The interiors are very durable material and easy to clean. And easy repair and to drive so safely and secured part. I recommended so much for all type of family. Its very pretty design so I would like to buy a new one next year. But I would like maybe a more bigger back in a new model but at all its fine other parts. Quality and strong parts. All the model is ok.

08 Mazda cx9 - My transfer case has to be replaced and the dealer is saying even though it is covered under warranty that I have to pay $1500 because my tires caused this problem... Never heard of this. Sounds like a manuf. defect and am I getting screwed? Has anyone had this problem and why does transfer case go? Talked to different service mech and I am being told that it has nothing to do with the tires? Calling corporate about this, any other suggestions?

Well, if you want to be mislead, lied to and taken advantage of then I suggest you come here. I went into Mazda back in March 2019 to test the CX-5, after driving it around and listening all the great features I started to become more and more interested in the vehicle. Zakou, my sales rep tried to get me the best deal. I explained to him I still had 3 more months left on my previous lease but he assured me it wouldnt be an issue because Mazda would take care of the remaining balance (which by the way, was written in the contract and stated in all the paperwork signed by them and myself).Well, to cut the story short, its been almost three months since I switched to Mazda, my previous lease hasnt been paid off yet although they took the vehicle from me, I have been CONSTANTLY reaching out to my sales rep, calling the store, asking for a manager, financial manager, ANYONE that could help me out and all I get is: I will find out what is going on and I will reach out to you but I never hear back from anyone, and the manager seems to never be available. The only person I was able to talk to was the manager for used cars who obviously had no idea what I was talking about and also promised to call back, but I am still waiting for that call - one week later-.I have sent copies of the letters from my previous car dealership regarding the missed payments and how this was reported to the credit bureaus damaging my credit and all Zakou (the sales rep) would say is that he passed it on to his managers. When I asked which manager so I could follow up he would say I could just call and ask for one and they would all know what I was talking about, which again, LIES, because not once was I able to get a hold of a manager, they seemed to NEVER be there, and when I would reach out to Zakou again, hed tell me the same thing making me even more upset at the fact that I was not getting any concrete answers.The last thing I was told by my sales rep was for me to pay the balance and bring them a cancelled check for a refund which at this point I refuse because that is not what I agreed on, and if I wouldve known that from the beginning I would have just waited out the three months so I wouldnt be stuck with two lease payments!! It is safe to say, this has been by FAR the worse experience with a dealership that has failed tremendously with their customer service. Their lack of attention or interest in my situation has made my experience so sour, if it wasnt for my contract I would have returned the vehicle already so I wouldnt have to deal with them.

We bought new a 2011 Mazda and everything with it is great except for the air condition always being clogged. So far to date, it seems that its been clogged 5 times and each time, its costing me money to get it unclogged. They told me that there is NO RECALL for it nor a repair except of the CONSTANT UNCLOGGING of the AC. I love my Mazda but I know this is a deal breaker for me to constantly get it repaired for the same problem over and over again. I just dont understand to why Mazda have designed this so poorly! We had a Toyota Corolla, a Mazda Accord and a Pontiac and we have never had any problem with their AC being clogged. This is so frustrating!

I own a 2005 RX 8. Kept up with the oil change and maintenance of the car, I seen that Mazda was doing a recall on the motor and wanted to know how could I get my car into the program to get a new engine. I love my car and will never part from it. Ive found water in oil stick and even though it hasnt ran hot would it be a problem to have a new engine in my car? Please email me at ** for more info on this issue. Thank you.

I bought a 2015 Mazda CX9 last year which is still under factory warranty. Recently the headlight went off and when approached the dealer they said the headlight was already replaced once by the previous owner but outside Mazda, which might have caused the assembly to go down, contacted Mazda customer service for assistance but it was the worst experience, even after multiple emails and escalations they denied to repair it under warranty. How can they justify the headlight replaced by the previous owner damaged the assembly, even if it is the car is still under warranty, they have no courtesy to customer, please stay away from Mazda.

The Mazda vehicles we have owned were both reliable and cost effective.

We are going to have to replace our fourth Catalytic Converter. Each time we are just outside of warranty. We have asked our dealership and Mazda customer assistance for assistance. Mazda would not be able to assist with the replacement of the catalytic converter due to the fact the vehicle is outside of warranty. My daughter was on I85 in heavy rain 2/18/2012 when her car bogged down and it was all that she could do to get safely off of the highway and out of heavy traffic. Her check engine light was flashing and we knew exactly what was wrong. Here we go again.Is there anyone that can help us with the EPA required catalytic converter warranty? Is there any extended warranty law which applies when a part needs to be replaced four times? Recalls that we can not find or our dealership is not telling us about? Can you please help? Thank you very much.

My brand new 2014 Mazda6 Grand Touring is a very lovable car. Great gas mileage, comfortable seats, smooth ride & drop dead good looks. My issue is with the Bose Audio speakers. Specifically the rear speakers. While traveling with some friends, our friends mentioned that the rear speakers were not working. So I tried to adjust this through the menu on the infotainment system. Even after moving more of the audio to the rear, the sound was barely audible.I had the dealership look into this the next time I went for an oil change. They agreed that the sound level was very low. They said they checked similar Mazda6 vehicles on the lot and found them to be the same. The response was that the minimal sound from the rear was part of the Bose design, or at least that is the official Mazda reasoning. So I sent a letter to Bose and actually got a response, but still no fix. They said their engineers would look into the concern, but I have not heard back.I upgraded (spent more) to the Grand Touring to get the Bose system at significant expense. I am very disappointed with the performance and the sound emanating from the rear of this vehicle. In my opinion, Mazda has tried to reduce the weight of this car in so many areas, that they sacrificed a proper power amplifier to drive the rear speakers. I have had Bose systems before, and found them to be superior to this unit in my 2014 Mazda6. I wish Mazda would fess up and deal with this issue rather than point to Bose intended design as the scapegoat.

I bought my CX7 new in September 2007. I love the vehicle except for its very poor reliability. It has cost me in excess of $2000 a year to maintain this vehicle. Most parts that fail are notorious for failing but Mazda either wont cover the cost or their extended warranty is so meager it doesnt apply to my vehicle because of the mileage e.g. AC compressor; Oxy Sensor. I just discovered that my engine bay high pressure fuel pump is not working properly. I replaced the one in fuel tank 8 months ago and if it fails, it can wreck the engine. Mazda wants $1400 for the part! A better quality aftermarket part is available for less than half this price. Also, the Oxygen sensor on the Cat Converter has to be replaced at huge cost. I replaced the other one eight months ago. Together my current repair bill will be about $2000 including labor. You can find lots of stories just like mine on the internet (e.g. Edmunds).

The Mazda 2 was on the Nissan dealership lot in Glendale. They took me through the ringer and $8000 car ended up being 20,000. Upon the free oil change they offered for year three of those changes. They put the wrong oil during routine. The most had multiple problems with the EGR valve malfunctioning, heart idling fuel injection malfunctioning interior begin to rip and tear fade out. I believe some of the problems were due to Glendale Nissan. What a horrendous collections people to represent a brand.

Two rear speakers in the car are hardly working. You can only hear sound when you open the trunk of the car. Those speakers are called tweedlers. Ive been to Mazda several times and they have given me various excuses to why they produce little sound. I decided to take the car to an independent audio dealer and they notice via a metered reading that those two rear speakers were not getting enough power therefore they would not change the speakers. I told a picture of the meter reading. When I returned to Mazda, after an hour I was told that, Thats how the system was set up. So I contacted Bose and they said, That is how Mazda set up their speakers. Could someone please help me solve this problem? Many, many thanks.

I have been having problems with the throttle (Mazda Tribute V4) which has been sticking. For over a year now, I have been looking to see if there were any recalls against them. Finally when I looked today, it was only for the V6 engine. When I called them today through corporate and service department, I asked them why not on the V4, and they couldnt give me a correct answer. If its within the year, it should be for all Mazda vehicles. I have been in so many almost accidents with this vehicle and Mazda wants to charge almost $300 for a diagnostic and cleaning the carbon out. That is ridiculous. I am a single parent trying to make ends meet in this poor economy. This is the worst vehicle I have ever bought.

My Mother bought a brand new Mazda 626, this was a long time ago. SO long ago, that CNN news was just getting started. My mother was killed in this car while driving home from work, she hit a telephone pole at 45 mph. She was removed from the car and taken to the hospital where she died shortly thereafter. We were stymied as to what happened. No one knew, then we found out, way down the road, through CNN news that the car had a history of the ignition turning itself off if you had a heavy key ring. Of course there were accidents all over the US many fatal, some just injuries, etc. I found this out about this car, about a year or more after the accident. Recently I did a search on this Mazda 626, and I couldnt find a thing about it. Was all information removed about these cars, what happened, has Mazda fixed this problem? I hope so, as a year ago I bought a Mazda 5 which so far, has been a great little car. It took me 28 years to be able to buy a Mazda. BTW, Hasnt GM just spent a lot of time apologizing to its customers for the same problem? Wonder how many people died in the GM cars? Mazda didnt even apologize.

We bought a fully loaded CX5 in 8/14. It was the best decision weve made. Because of my back problems, I need to have a seat thats adjustable as well as an upright position. The CX5 provides that for me. Last summer we drove across the country and depending on my back, I was able to make adjustments to make it very comfortable for when I drove as well as being a passenger. The safety features such as the blind spot monitoring, the rear camera, and the automatic lights and windshield wipers were so helpful when driving. I felt so safe in this car. Mileage was good too, the car still has under 12K and were doing 26.7 mpg total.My only negative is that the rear hatch/door is not power controlled. In a fully loaded car I wouldve expected that, but it was not an option. I do want to note about some of the other reviews here - people need to explain their problems better. Owners also have to be realistic. How one drives a car does affect brakes. Front end Collisions only trigger front air bags (not side ones). Injuries can be caused by not wearing seat belts. And yes, sometimes cars have defects, but tens of thousands of cars are made of a particular model each year. A few will have problems from the get go. This is why many states have lemon laws. But if 5 people report the same problem, this is not a defect. Most likely your car got that 1 in 25,000 bad part. In that situation, if you can definitely prove it was Not your fault, you may get the maker to pay for the repair. But usually you cant, so hope the bill is low - that’s all.

The Mazda CX 5 is a great looking SUV. The after sales service sucks. I have determined that the Electronic Park Brake is a design flaw. This must be the only front wheel drive vehicle that wears out its rear brake pads and tyres before the front. Mazda with TSB 004-05/15 replaces the brake calipers when the actual problem is the sensor which controls the EPB. Like a person who hates constructive critique. I am not surprised that they are suffering in the market.

Today is Feb. 8, 2013 and I bought this car (Mazda 6i Touring 2010) in Oct. 2010. When I purchased this car, Mazda sent me an email with a survey as to how my experience was with the service at the dealership and with the salesman. In the survey, they asked a very clear question if they filled up the tank with fuel. However, after I answered the question as honest as I knew of the thing they were supposed to do which was some negative and some positive, I got Schaumburg Mazda dealer doing things to the car every time I took the car for oil change. The first time, they lost the the bottom bolts of the front suspension lower control arm; then they made the tire lose air so the light for the tires in the cluster will light and the next time they had it for three days. Now, the car does not have traction and every time it spins the wheel because of slippery road. The engine lost power. The suspension does not have a grip to the floor so maybe they even took some suspension parts out. They did more to the car. I had just been honest to their survey and I believed the survey is a snare to the customers so they know who they will target to damage their car. Now, how can I prove the dealer has done things to the car with the performance of the car being diminished? I know if I take the car back to the dealer, they will finally make the car to break down beyond repair and, after the warranty is going to expire, where I can go to have them repair the car and have the absolute confidence the car will last with the care I give the years that it should. Never again will I buy a Mazda car not because they are not good but because the dealer is not honest to their customers. After they get their money, they do not care one bit about you, your car or their business.As a side note, I did talk to Mazda headquarters but it was worse than just to let it alone. Apparently, they are just so arrogant that they have the control of the dealer and they allow those things to happen.

I just purchased a 2014 Mazda CX5 one month ago - pretty blue in color. I just had to HAVE it! Well, 4 days after getting it...yes, 4 days later, it went into what’s called Crawl mode. I was going 65 mph down the highway when all of a sudden it started slowing down...to 20 mph!! I had a semi-truck barreling down the road towards me...I had to yank my car off the road, slow completely down, then hit my start button 5 times for it to go into emergency shutdown mode. Tried to turn it back on, and nothing!! 5 minutes later, it finally started. Then not even one day later, my key light that says whether the key is in the car or not started coming on. It kept telling me I had no key in the car...yet the car was already on??? **?! So I figured it was just a car error for a onetime thing. OHHH NO! It happened every day, several times a day for the next week and a half. Well then one day, it just so happened to be my sons first day of first grade. I got all three of my children loaded up and went to start my car and NOTHING. Gauges started going haywire, lights were working, but the car was completely dead. Had to have it towed! Come to find out the dealership said it was just a dead battery, but yet it tested to be a good one. Really?!? So they choose not to replace it, and they just recharged it. Well then my key fob started acting up again so I had to take it back to the dealership. They then checked the voltage of the key fob and it was too low, so they replaced the battery and the key fob all together. Well five days later, my key fob started acting up again. At this point I was just pissed off and took it BACK to the dealership and showed them what it was doing and again they couldnt find any record of it. Well, come to find out my computer is not recording anything, not a permanent code, not a temp code, nothing! So I contact Mazda and they tell me to take my car back...for the 5th time, and their own tech personally took my car home to try and reduplicate the issue. While he had my car, he had his own personal animal in the back as there was dog hair everywhere, and someone tried to break into it...slits in the window seal, pried trimming by the window; it was all messed up, but at least he saw my car RPMs sticking...but again, my car was not keeping the codes...AGAIN!!! I told them that this should of been a red flag that something was wrong with the computer. They told me that they couldnt fix anything because they couldnt find a problem wrong with it. Well I got it back on Friday and the following day my BF and I were at a red light and it decided it did not want to shift. My BF had to put the car into the semi auto mode and then back into the auto mode before it would even go forward. Needless to say, I took it back today (Monday) and they refused to take the car back...They decided to sell me another one, an upgraded one, but told me to keep my phone away from the push to start ignition...Uhh...why!?!? Im not happy and I wanted to get away from Mazda altogether, but the only way they were going to take the messed up car back was for them to buy me out from that car, and sell me another one...so hopefully this one works. Not only did I get an upgraded car, but its the same model and then they JACKED my payments up! Never do business with Mazda.

I bought a brand new 2005 Mazda RX-8. I loved the car, until about 60,000 miles later when the car started stalling, even after I brought it up to operating temperature. It took about 6 trips to two different dealerships to discover that the problem was a bad engine that would need to be replaced. I was still under warranty. However, Mazda did not want to replace the engine. They said I did not properly maintain the car. After proving that I followed maint. schedules and all oil changes at Mazda dealerships, did they replace the engine. Now my new engine is at about 80,000 miles and the same problem! I need another new engine! But because my car is over 100,000 miles, Mazda will do nothing for me. They offered me loyalty offers for owning a Mazda. They refuse to acknowledge they have a poor product and to stand behind it. Because of this I will never buy another Mazda, and I suggest the same for you.

I had plugs changed 3k ago on my Mazda Tribute and one blew out the other day. It broke the coil off. Dealer is charging me $500 to drill out and install sleeve and new spark plug. They suggested that if it happens again, the head is bad and will have to be replaced for cost of $1500 or so. Apparently, this happens with Fords a lot and as I see here, Mazdas too. It is a commonly occurring quality issue that should be addressed by the manufacturer. Obviously, it weakens the threads when changed at 100k. I had no problems before that then change the plugs and 3k later, one blows.

I have a 2002 Mazda Protege. I purchased it used in 2008 and about a year ago, the finish on the hood, roof, and trunk started to peel off. I can see that it is starting to pit and rust. The car looks like a piece of junk. I see other Proteges, same year, and the paint is fine. I paid around $8,500 for the car and other than that, I love the car. I previously owned a Mazda and this never happened to it.I want to know if there is any compensation I can receive for this defect of the paint. I know this should not be happening to a car thats 10 years old. Help! In anticipation of a response, thank you for your time and attention.

I purchased a used 1996 Mazda 626, 4 cylinder, automatic and shortly after the purchase, the transmission started slipping and eventually failed. I had my trusted mechanic install a rebuilt transmission at a cost of about $1200.00. Around 2,000 miles later, the transmission started slipping again. I have done research and I found that the CD4E transmission is a known lemon. I originally paid $2800 for this car and have put in more than that in repairs. I will never buy another Mazda product.

We have seen a host of complaints on the internet, including the ** website about reliability issues on relatively new Mazda SUVs. In our specific case, both the LED lights on our 2016 CX-5 went out in under 40K miles. They cost a whopping ~$1100 to replace... each! Mazda corporate replaced one, but when the second one went out at 40K, said its not a reliability issue. The entire cost of replacing just one assembly costs as much as 3 years of standard maintenance costs. Were done with Mazda. In contrast, Subaru fixed an engine issue (twice, both times well out of warranty) at their expense just to stand by their brand.

I bought my Mazda CX9 used (2008) Grand Touring. Loaded. 61,420 miles on it. I bought it from a dealership that is owned by the Major Mazda dealership in our area. 3 months into ownership, my husband noticed a dark sludge like oil dripping on our garage floor. There was also a lot of rattling when you stepped on the gas and high whining. Took it right to the dealer, they sent us to Mazda. Said it was the transfer case and they would put a new one in, but it cost 1100. It took 4 weeks, maybe 5 to get it done. Got it back, and it was ok for awhile. 3 months later the same thing happened again. This time they said it was under full part warranty and they would replace it yet again at no cost. I was without my car for another 6 weeks. This was all rectified by 2013. Here it is July 2015 and I just had it diagnosed that the transfer case is AGAIN gone bad. This time there is no warranty and it is going to cost me 6000 to fix it.They told me the first time it was being replaced with a new one. Why was that cost only 1100? And now it is 6000? I am probably going to have to get another car because it just isnt worth spending that kind of money to fix a car that has 115K miles on it. I just recently put 1000 worth of four new tires, and new front left wheel bearing (300) not to mention the FOB I had to have replaced for 325.00. I am not a happy camper. I have been reading about the exact same problems others have had. There is no recourse to hold them accountable? My car was very well taken care of too.

The only thing I do not like about my CX nine 2018 model is that it doesn’t have Apple CarPlay. Of course Mazda came out with Apple CarPlay with the following model year 2019 and then wanted to charge me $250 to install it in my car which I thought was a bunch of **.

I took my Mazda Soho for a service. They told me its the airflow meter, so we bought a new one. But it was still the same. Then they said its the other one. Still it does the same. Now they say its the petrol pump. I am so frustrated.

NEVER BUY MAZDA. Auto friend, I need your help and your expertise are greatly appreciated. I have a 2016 Mazda CX9. I am fed up with MAZDA. I began having issues with my car prior to the powertrain warranty going out at 60,000 miles. My car began to idle very badly as if I had bad gas. The dealership suggested that I put in the fuel injection cleaner which I did. No resolution. I wasted money by advice of Dolan Mazda and paid out-of-pocket for new spark plugs for my vehicle. The issue was not resolved. Dolan then stated that the fuel pump went out which was the reason why my engine was full of gas and the car lost power. The fuel pump was replaced and the issue was not resolved. My car was transported to California because Mazda Reno does NOT have certified Mazda techs. My injectors and fuel injection system was updated in California yet The issue was not resolved. My car lost power again and I returned it to Reno. They stated that the throttle body went out which would cost $650. They replaced the throttle body. The issue Is still not resolved. I clearly have a lemon. Now they are telling me that they have to call the tech line because they have no clue why my vehicle will not run. Now they’re telling me there could be another issue as a result of the fuel pump going out and messing up the fuel injection. They said it was a domino effect that affected other issues on the car which is going be very expensive to repair. I have been without my car going on two months now and I’ve been going back-and-forth to the dealerships as my car was at 50,000 miles. The first time that Dolan MAZDA took possession of my car, they put 63 miles on the car test driving it. When I receive my car back from California, an additional 372 miles was put on my car. This is ridiculous!! This car again is clearly a lemon and they cannot figure out what’s wrong with my car. Now MAZDA is saying since I am now out of warranty, I must pay for repairs. I was in warranty the first 3 times they attempted to fix my car.

Been very happy with the Mazda 5 for the most part. It drives well, is not too expensive to run, and has not needed many repairs. Also fits nicely into our very tiny one-car garage, which is a definite plus. I choose it because the storage area could hold all of the items I knew I would need to carry there, which was the main reason was shopping for a new vehicle. But I dislike that there is only one keylock, on the drivers door. To open any of the other doors, must first open driver door, then use inside controls to open rest of doors.

2012 Mazda 3 GPS system suck. Bergstrom gives no help. Unit has bad maps and guidance. I cant speak on state or county roads. This is a piece of ***. Bad add-on equipment for Mazda. I didnt want it on purchase but had to accept with other options I wanted. Please fix this piece of crap or never another Mazda.

On January 20, I received a letter from Mazda Corporate due to certain issues with certain vehicles, including mine. From my understanding, the timing chain on certain models had turned out to be defective and this would extend the warranty for that specific part and problems caused by it to 70,000 miles. The letter advised that if the consumer experiences a ticking noise, they need to contact the closest Mazda Dealership. Never experiencing any problems, as mentioned above, I got curious and did some research which led me to find out that this problem had affected many so I decided to schedule an appointment for Friday, February 3, to which I never made it to.About a week after receiving the letter, my Mazdas engine failed at 67,000 miles. I was stuck under pouring, cold rain trying to push it off the road. After getting it towed to the North Penn Mazda Dealership, I was notified the following morning that my vehicle was diagnosed with engine failure. I researched it and came to the conclusion that the connecting rod between the crank shaft and the piston has broken causing it to go through the engine block and make a hole.The Mazda technician that inspected it told me that the failure most likely was not related to the timing chain but to make an accurate statement, they would need to open up the engine for which I would have to pay $800.00 to $1,000.00. I opened a case file with the corporate, which after contacting the dealership, told me that since the damage most likely is not related to the timing chain, Mazda was not liable regardless the fact that the source of the problem was not diagnosed.After getting many opinions from other technicians, I came to the conclusion that there is nothing that I, as a responsible consumer, could have done to prevent this from happening and that the engine was most likely poorly manufactured. I looked more in this matter and with simple sources of research I found out that there had been numerous similar cases throughout North America. With that in mind, I contacted the Service Manager at the Mazda Dealership seeking for help but I was shut down with two words out of warranty.The service manager told me that he understands my frustration and that when one purchases a $25,000 vehicle they expect to get more than 67,000 miles out of it, however, there was nothing he could do after contacting his corporate representative. After sending many emails I received a response from Mazda customer service explaining that if I did authorize the diagnosis and it resulted to show manufacturing defect, Mazda would cover the expenses to fix the damage. I called to confirm the email and after investigating the case, a gentleman from the customer service department left me a voice mail confirming the information.The following day I received another call from customer service stating that Mazda would not honor the statement made on the email and that no assistance will be offered. I requested to speak to a manager who got back to me two days later. Mr. G stated that Mazda will not offer any assistance of any form regardless the outcome of the diagnosis and the email sent did not imply what it stated.Meanwhile my technician had diagnosed the issue and had concluded that the damage was caused by bad assembly, poorly put together and that should be covered by the manufacturer. The conclusion, if I want to be able to drive this car again, I will need $6,000.00 plus taxes to replace the engine which I had no fault and no contribution in breaking.

Driving home three weeks ago, the check oil light came on in my car. As I was trying to exit to a safe location (I was on the highway), the check engine light came on and then the battery light came on. The engine was shot. I purchased the car last July. Mazda claims it was a faulty oil change and they will not cover the cost of the new engine. The car cost me $18,000. I purchased it last year after I got hit in an automobile accident that left my previous car totaled. I paid for the Mazda 2 in full. Now Continental Mazda in Naperville, IL is stating I need to spend another $5300 on a new engine due to a faulty oil change. Im devastated. They will not help me out nor will the $20 oil change company (obviously). Mazda needs to make this wrong situation right again.

I replaced my 2002 Mazda Tribute plugs (about 85,000 miles) with new ones. 2 /12 months later my first plug blew out (#6) and took the coil pack with it in the front head. I had an insert put in. Only 2 1/2 months later and another plug blew out (#1 I think) in the rear head. Jesse of Scappoose, called the complainants on this forum morons because we want to blame someone else for not putting in the correct plugs. What an idiot. I have replaced plenty of plugs in my day. I used regular plugs that are specified for this engine, nothing fancy. They are gapped and I use anti-seize compound on the threads. I hand tighten the plugs. No cross-threading is occurring.My theory on what happened is the stress of removing the old plugs weakened the surrounding metal and causing the new plugs to blow out within a short period of time. My repair is taking place tomorrow and I had planned on fixing the 4 others with inserts before they blow. However, after reading this long list of blowout events I have some reservations about how long the repairs will last and thus am thinking about getting it fixed and then trading it in for another manufacturer (Jeep perhaps?)

I have had to replace my brakes and rotors twice on my 2009 Mazda 6. The first time I replaced the brakes and rotors, the car had 23,180 miles. Mazda did not admit fault, but basically covered this up by good willing my rotors and only charging me an inflated price for the brake pads and rotors. I had to replace the brakes and rotors a second time at 68,012 miles (36,975 miles after the first time). I filed a formal complaint through Mazdas corporate headquarters and got nowhere. They say its normal. The mechanic who just replaced my brakes and rotors for the second time and has 20 years of experience completely disagrees. I have a string of emails between Mazdas corporate rep and myself that I can provide. Mazda is completely unwilling to do anything and refused to even pass my case along to a supervisor. I am concerned that I will have to continue to absorb the cost for a product defect that Mazda is not willing to admit it happening. I would like to pursue legal action.

Contacted dealership where car was bought. Spoke to so called manager and I told him I was very disappointed that we needed 4 new tires at 24,500 miles, seats are very uncomfortable you would slide off of them if you didnt have a seat belt on, and inside of doors get very dirty, dont understand this, and windshield breaks easily. I told him I would not buy another Mazda or recommend one to another. He said I HOPE YOU WILL BE HAPPY WITH YOUR NEXT CAR. ROTTEN ATTITUDE NOT VERY GOOD FOR BUSINESS.

I purchased a 2016 Mazda CX5 in late 2015. By the end of March 2016 (less than 4 months) I had transmission problems. I took my brand new Mazda in and they told me that they would check it out. They called back and said that it was the transmission and they would file a report with Mazda. They also said that the machine that manufactures the transmission was not working properly during the time my transmission was being made. It was also stated that Mazda doesnt know what cars doesnt have the missing piece. My question is why didnt Mazda put out a recall if they knew there might be an issue with the CX5 or any car with a transmission made at that plant? I bought this car brand new, why wont Mazda replace the car with another new car that has been checked for this issue? Fixing the transmission is not the same as purchasing a new car without defects. Up until now I have been a loyal Honda customer. I researched this car and heard a lot of good things about it. However after having owned a Mazda CX5 and seeing how Mazda has a total disregard for their customers, I will NEVER purchase a Mazda again.

I purchased a 2010 Mazda 6. The seat cover is changing, and is already showing signs of wear and tear. The car has 29,550 km. Mazda will not cover wear and tear. How is this, when the car is still new? It took me 7 months to actually have this done, and the dealer was not of much help, until I wrote a lot of e-mails to the management.Why is it that, in this day and age, warranty, or customer concerns are not dealt with properly. Mazda now tells me by email, that they are not responsible. Perhaps using substandard materials? They are now just duping their customers. Second problem is that my tires lose 0.5, to 3 lbs of pressure, within a two week period, per tire, but of course, Mazda is not responsible. The dealer had finally water tested, and found nothing. It is a slow leak. Doesnt any one offer customer service any more, or are they just passing the buck.I guess I have to do the leg work, and call Michelin. I also have to get the alloy rims checked. As far as the seat goes, well, I have to deal with it on my own, of course Im sure, they would have no problem selling me one. As a first time Mazda owner, take my advice, and do not buy this substandard garbage. GM Im coming back.

I purchased a previously owned 2008 Mazda6 in October 2009. My transmission is failing; diagnosed with severe corrosion, and clutches are slipping. We have a total 86,000 miles on this car. The car was driven by two mature people. Kindly explain the failure of the transmission. If, this is typical for this car at this day and age, we need to let the public know.

Please let it be known that I nor my family will EVER be buying another Mazda ever again and I will be making it very public about how Mazda “helps” their customers. I leased a 2016 Mazda CX-5 after thinking it was the best decision for my family. I am now 8 months pregnant with my second child, have had the car for less than 2 years and the display screen is glitching. I found out it needs an infotainment display screen that will cost me $1200+. This is a MANUFACTURER issue and according to dealerships a known issue with these cars. It’s nothing I did and Mazda’s response back to me was, We can cover most of it but you will still have to pay about $400. So let me get this straight. I am LEASING and planned on financing what was at the time a brand new car in which a display screen went in less than 2 years which is a manufacturer issue so I cannot check any maintenance, no radio, etc. and I’m ** out of luck with getting it fixed? Great job Mazda. NEVER AGAIN.

I had happily owned 2 Mazda 6 2006 sedan and wagon and was considering another when the diesel comes out. That was last week. This week, without warning, the clutch pedal went to the floor and made a loud bang grinding noise. The car has extended warranty from Mazda. We had told Mazda for over a year, it was hard to get into reverse and the 1-2 chatter noise but never got any resolution on this. I took the car in and the dealer said it would be a clutch, which was not covered. I was not happy but somewhat ok with that. It turned out that when the part failed (Throwout bearing), it destroyed the transmission and that is not covered (Mazda Customer service must know about the problem as they tell you it is not covered and basically hang up on you).Same with MEPP, which I paid a great deal of money for bumper to bumper extended total care, which is supposed to cover manual transmission but somehow does not. I’m getting rid of both cars and may have to junk my other car, which went from being worth 10k to 0 in an instant by a bearing which should be covered. Don’t buy Mazda. They dont stand behind their products. Always dealer serviced and just was serviced and passed MAZDA (Green light thing they give you every time its serviced making you feel like its all good, which is a lie). $3,000.00 to replace the clutch is insane. Its not a skyline GTR.

I bought a 2007 Mazda CX7 with 28k miles on it. I love my car, except now we have issues. At 30k miles, the timing chain was replaced under warranty. The weekend before Christmas, the turbo went out. We had the car towed back to our Mazda dealership where they filed a claim with Mazda and it was denied due to sludge. We have always had our oil changed and even provided our service records. They still denied the claim. As having all this done, we did learn that this is not the first turbo for our car! One was replaced at 12k miles! Now I am trying to deal with getting it fixed and from what I am seeing, many people have the same problem! Please email me if this has happened to you! Thank you!

The drivers side view mirror of my Mazda 6 2010 does not fold in to avoid any accidents when parked on the street. Not something that you go over when you buy the car. Where I live, I have no choice but to park on the street outside my apartment building. Ive always had a horrible feeling about not being able to fold it in at night when I come back from work. Just yesterday, I walked out to my car to head to work, and saw that the whole plastic part of the side mirror broken in pieces on the ground. I knew it eventually was bound to happen. Now what? I dont know who did it and dont have the money to pay the $1,000 deductible before its covered, if it even is. Because Mazda decided to cheap out on that part, I get stuck with the bill? Do I have any other options?

Mazda 5 has good mileage and storage space in the back. We like the cruise control, volume/mute control on steering wheel and digital dashboard display. We wanted the benefits of a minivan that was easier to maneuver and at a lower price. However, it has poor overall leg room and we cannot use the third row seats for people of all ages and sizes. We want more overall leg room, but especially more room for the third row seats. This would help to carry people of all ages and sizes in all of the passenger seats.

I have been a Mazda customer since 1998. Never had a problem. I got this 2014 Mazda6 and noticed the tongue in front of the car, knew it wouldnt make the winter. It didnt so now I have to pay $1000.00 every spring for this car. Re-engineer.

Purchased the 2014 Mazda CX5 in November of 2013 in Appleton, WI from Bergstrom Automotive. Noticed immediately the rear passengers inside windows were frozen solid and that snow was blowing inside the door of the rear passenger side. Called Mazda immediately and they told me they had no complaints about this issue. They told me to take it to the dealership to test it out. The problem was they test it inside and not outside when the weather is freezing. They did nothing about it and sent us home with the Mazda. They said I could trade it in for about a $5000.00 loss and get a new 2014-2015. The 2014 only has 3800 miles on it. The experience has been a nightmare.

At around 4:30 PM just last October 2, while traveling south at 30-35mph on Hunziker St. near Wall St. Tigard, OR. I had to center a piece of debris in the road and it struck and punctured the engine oil pan. This minor contact deployed both airbags which busted the windshield and knocked out my radio, vent louvers and rearview mirror.My research via the internet found this to be an issue with 95 Miatas. Please look into this issue to confirm if Mazda is responsible for the bags/glass/control module, sensors and switches. Understandably, the oil pan is my problem, and thank goodness I was not injured by the bags or fling glass and was able to maintain control of the vehicle.

I bought the 2016 CX-5 grand touring with the tech package. I fell in love with how the car drove and had owned a 2013 Mazda CX-5 so I thought that I was just getting an upgrade. Well it was very late by the time we left the dealership and so they just handed me the manual and said the instructions for the navigation system was in there. I didnt need the navigation until about 2 weeks after I purchased it. When I did need it a map of San Antonio river walk kept showing up and I live in Virginia. The clock also does not work or set the time to eastern time. I took it back to the dealership but the service department does not know what is wrong with it and suggested they are going to have to tear it all apart to find the antenna. I am so mad, its beyond words. How can they sell an almost $40,000 car and say it has these features and it has none of it working.

Mazda 6 emergency brake caliper recall - I cant believe that I have been a Mazda fan this long and am treated so badly. I have been swearing by their cars for years and now. I wont anymore. I got a recent recall (Ive had them in the past) and was treated poorly. Actually, they refused to send me a refund for work that was done prematurely because of a faulty part. I am upset because I really was one the 1st people to drive my 2014 Mazda6 in the ATLANTA AREA. Basically, the work I had done wouldnt have happened had they recalled the issue sooner; now they refuse to pay me back! It always kills me; how a company making millions of dollars refuses to pay loyal customers hundreds of dollars to keep them. Its OK. I will find a new car brand to stand behind next. File Number **.

I was once a loyal Mazda person. I loved the cars... until I bought a Mazda 5. Nothing but trouble. First there was the nasty habit of that car to overheat when idling for longer than 10 minutes, at which point the steering would freeze up and it became undriveable. A very dangerous thing in rush hour in Texas. Now, I have to replace a broken plastic cover to the tail light. Mazda made it so that you cant replace just the plastic cover. You have to replace the entire tail light assembly at nearly $500.00 just for the part! This is the very definition of insanity. I will never, ever buy another Mazda.

Mazda paint is really soft. My 2011 Mazda cx7 paint is totaled: noise clip, hood, doors, even starting on the roof. This all started at less than 16,000 km. Now, with 30,000 km., the car looks like its 10 years old. I have fought with the dealer but they dont care (Northside Mazda Sault Ste. Marie, ON Canada, owned by the Palumbos). I have spoken to Mazda Canada customer relations and set up an appointment (which took three months) with the district manager. He pretty much said it was normal and couldnt see Mazda covering the damage. What a crock of **. If they were to cover it, it wouldnt be warranty but a goodwill gesture. But I would have to talk to Japan. Im not holding my hopes up. But if I could get just one person to not buy a Mazda from this, it would make my day. Dont buy Mazda. They dont take care of their customers. I will never buy Mazda again.

I cannot keep a battery charged. New alternator, new radiator. Thanks to alternator, new battery, new radio, new tires, etc. Money in it and still cant keep it charged. Does anyone know why this may be happening? I love the car (2010 Mazda CX9) but am fed up with it not running when I need it. Something is pulling battery down when it is parked in my garage overnight. Any help would be appreciated everyone if baffled at what is causing this. Cant trade it off. Just bought 6 months ago and have problem ever since. Owe too much to trade now. Help.

My Mazda 2010 CX7 is at the dealer and it needs the timing chain and the turbo charger to be replaced. The car has only 39,450 miles on it and I have sent Mazda warranty department copies of oil changes much more than they required and they denied to fix these parts due to sludge in the engine due to lack of oil changes. I have changed the oil and filter in my vehicle approximately every 3400 miles of which Mazda requires at every 7500 miles. They are stating that it is not a manufacturer defect but lack of maintenance. This is false. It is all over the internet that similar problems have occurred time and time again with the CX7 from 2007. Now Mazda is refusing to warrant the work based on sludge. The car is defective and it gets too hot thats why if there is sludge, it builds up the car. It is not made right. The warranty states that these parts are covered up to 6 years or 60,000 miles. I am well out of that range at 3 years 39,000 miles. Mazda needs to address this ongoing problem and start taking responsibility for the defects.

Bought a used Mazda CX-7 July 2016. July 2017 the left front control arm broke while driving down the road. Had my mechanic make the repairs to the car. Sept 2017 I get notice that there is a recall on the issue that occurred. Had the car to Mazda dealer August 2018 and repairs were made as per the recall but now Mazda USA does not want to reimburse me for the repairs made by my mechanic in July 2017 since it was done after the August 10, 2016 date of the recall which I knew nothing about till Sept 2017 when I got the first notice of the recall. Finally got them to look at the info but now they are using the fact that I dont have a bank statement from July 2017 showing the repairs were paid with my Visa when the slip from the garage is clearly marked paid Visa. Big company just looking for any possible loophole to get out of owning up to their mistakes.

My husband bought me a 1998 Mazda 626 in June. In July I took to car to get a tune up and to see why the check engine light was on. When they hooked the car up to the machine they told me that the the first spark plug was misfiring and that it showed up that the threads from that spark plug was crossed. I took the car back to the dealership and they told me that someone had glued the spark plug and all my mechanic had to do was to wipe the glue off and the do the tune up. So I said okay and took the car back to Mekinee here in Raleigh. Well, they said they werent going to touch the car so I called up the dealership and they said for me to bring the car to them, I said okay. While Im on my way to take them the car, all of sudden the car broke down along the side of the highway. They came and towed the car, so the following day my husband who is in the military came home and we went down to check on the car and thats when they told us that the transmission was gone on the car. This car only has around 100,000 miles on it , now I dont know what to do and the dealership has completely stopped having contact with me and my husband.

I love my car. Living in Michigan, I needed a vehicle that handled well in snow but also with good gas mileage and being able to adjust the drivers seat is very important. After test driving several models, I was extremely impressed with Mazdas handling. I also love how the looks of the car. Its very stylish and its fun to drive. Definitely spend the extra money and get the navigation. I use it all the time. But I wish the rear seats were more comfortable. When test driving cars, I never thought to sit in the back. A word of advice, next time test driving, sit in the back and feel how your passengers are feeling.

Mazda 2015 - Im wondering if anyone else is having the same issue with Mazda windshield breaking easily when hit by a rock. We only had our car for 9 months and we had our windshield replaced twice already! The first one happened twice in one week after 3 months purchasing the car. Now, it happened again after six months. The first replacement was an original Mazda windshield, now we are trying a different brand to see if it happens again. I had a Toyota Celica year 2001 for 12 years but never encounter this type of problem, so I dont think its my driving. I hope they do something about this, because according to the company that did my car the first time, they have also had plenty of repairs done for the same car. Hope this review helps!

I have had my 2014 Mazda CX-5 for six months and it has less than 2100 miles. The fuel pump has already gone out. Now I have to wait for the part to be shipped from across the country before it can be repaired by the local dealership service department. Also, I have not gotten anywhere close to the fast mileage I expected. I am starting to wonder if I should have purchased another Ford. I drive a Ford Escape Hybrid for over six years with no mechanical problems and great gas mileage.

I have 07 Mazda 6 with 85,000 miles. I am told by my mechanic that these engines are horrible and he has seen 3 in the last month that have to be replaced. Curious how many Mazda has seen in a month? Right side control arms (front) need replacing. Price by Mazda is more than double to repair than quoted by my mechanic.At 85,000 miles, I need new tires. This will be my 3rd set. I am a soccer mom not a tire burning teenager. I will never buy another Mazda again. I’m not sure if the box is checked or not checked but I would be interested in hearing from an attorney if there is a class action suit against Mazda.

I have owned a Mazda since 1983. With different models, I call their products “chick vehicles”. All you ever had to do was change the oil. I own a 2007 Mazda Tribute. The driver door wasnt put on correctly. The headlight seals have all leaked. One was replaced under warranty and one not. After the warranty was up, I was told I have an oil leak. Its the major seal and will be about $1200.00 to pull the engine and transmission to replace it. When I made a comment at Lee Johnson Kirkland dealership where I bought the car, I was told all new cars are made cheap. The best is yet to come. I almost lost my hand. The hood came down on it and actually latched. I was trapped for about an hour until I finally broke off the wiper arm and pried my hand out. Its badly smashed and I have numbness in my hand but Im thankful to have my fingers. My car also has the recall for the sticking throttle. I got the recall letter in August. Its now the middle of November and Im told theres only parts for 04 models and older. They have made modifications to unlatch and open a trunk from the inside and outside but beware, if that hood latches close, there’s no way out except the release located in the driver’s side. Seriously, 26,000. I don’t think I will purchase another product from them ever again.

One of things I like best about the 2009 Mazda 5 is that the side rear lights are set high up, so that people in huge SUVs etc. can see my turn signals. I also really like the rear hatch, which opens high enough that I do not bump my head!

Our daughter was in an accident with extensive front end damage. The airbags never deployed even though the radiator was pushed into the engine. The hood looks like an upside down V. The front bumper was removed and the side front wheel panels were also damaged. This was a 1999 Protege LX. Is this a defect that the bags did not deploy?