Mazda Automobile Error Codes
Mazda Automobile Error Codes

Mazda Automobile Error Codes

If you're looking for help fixing your Mazda Automobile, look no further! Our comprehensive Mazda Automobile error code guide will explain common issues, provide tips, and show you how to read your model's error codes.

P1100  
Mass air flow (MAF) sensor – intermittent sensing. Wiring, MAF sensor, ECM 

P1101  
Mass air flow (MAF) sensor – out of self-test range. Wiring, MAF sensor, ECM 

P1102  
Mass air flow (MAF) sensor – incomparable with TP sensor signal – signal low. Wiring, MAF sensor, TP sensor 

P1103  
Mass air flow (MAF) sensor – incomparable with RPM signal – signal high Wiring, MAF sensor 

P1110  
Intake air temperature (IAT) sensor (engine)- short/open circuit. Wiring, IAT sensor, ECM 

P1112  
Intake air temperature (IAT) sensor – intermittent sensing. Wiring, IAT sensor, ECM 

P1113  
Intake air temperature (IAT) sensor   (supercharger) – short/open circuit. Wiring, IAT sensor, ECM 

P1114  
Intake air temperature (IAT) sensor – voltage low. Wiring, IAT sensor, ECM 

P1115  
Intake air temperature (IAT) sensor- voltage high. Wiring, IAT sensor, ECM 

P1116  
Engine coolant temperature (ECT) sensor- out of self-test range Wiring, ECT sensor, ECM 

P1117  
Engine coolant temperature (ECT) sensor – intermittent sensing Wiring, ECT sensor, ECM 

P1120  
Throttle position (TP) sensor – out of range “low”. Wiring, TP sensor, ECM 

P1121  
Throttle position (TP) sensor – incomparable with MAF sensor signal. Wiring, TP sensor, ECM 

P1122  
Throttle position (TP) sensor – stuck closed. Wiring, TP sensor, ECM 

P1123  
Throttle position (TP) sensor – stuck open. Wiring, TP sensor, ECM 

P1124  
Throttle position (TP) sensor – out of self-test range. Wiring, TP sensor, ECM 

P1125  
Throttle position (TP) sensor – intermittent circuit fault. Wiring, TP sensor, ECM 

P1126  
Throttle position (TP) sensor – circuit fault. Wiring, TP sensor, ECM 

P1127  
Heated oxygen sensor (H02S) – RH or rear bank -front (6 cyl) – heater circuit malfunction. Wiring, H02S 

P1128  
Heated oxygen sensor (H02S) -front – bank 1/bank 2 sensors transposed. Wiring 

P1129  
Heated oxygen sensor (H02S)- rear- bank 1/bank 2 sensors transposed. Wiring 

P1130  
Heated oxygen sensor (H02S) 1, bank 1 – adaptive limit achieved Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1131  
Heated oxygen sensor (H02S) 1, bank 1 – lean mixture indicated Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1132  
Heated oxygen sensor (H02S) 1, bank 1 – rich mixture indicated Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1133  
Fuel trim (FT) lean mixture – bank 1 Fuel pressure, injectors, MAF sensor/MAP sensor, intake leak 

P1134  
Fuel trim (FT) rich mixture – bank 1 Fuel pressure, injectors, MAF sensor/MAP sensor, EVAP system 

P1135  
Heated oxygen sensor (H02S) 1, bank 1, heater control – circuit low. Wiring, H02S, ECM 

P1136  
Heated oxygen sensor (H02S) 1, bank 1, heater control – circuit high. Wiring, H02S, ECM 

P1137  
Heated oxygen sensor (H02S)- rear- adaptive limit achieved. Wiring, H02S, exhaust system, ECM 

P1138  
Heated oxygen sensor (H02S) – rear- adaptive limit achieved. Wiring, H02S, exhaust system, ECM 

P1141  
Heated oxygen sensor (H02S) 2, bank 1, heater control – circuit low. Wiring, H02S, ECM 

P1142  
Heated oxygen sensor (H02S) 2, bank 1, heater control – circuit high. Wiring, H02S, ECM 

P1143  
Heated oxygen sensor (H02S) 2, bank 1 – lean mixture indicated Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1144  
Heated oxygen sensor (H02S) 2, bank 1 – rich mixture indicated Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1150  
Heated oxygen sensor (H02S) – LH or front bank -front (6 cyl) – adaptive limit achieved Wiring 

P1151  
Heated oxygen sensor (H02S) – LH or front bank -front (6 cyl) – lean mixture indicated Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1152  
Heated oxygen sensor (H02S) – LH or front bank – front (6 cyl) – rich mixture indicated Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1153  
Fuel trim (FT) lean mixture – bank 2 Fuel pressure, injectors, MAF sensor/MAP sensor, intake leak 

P1154  
Fuel trim (FT) rich mixture – bank 2 Fuel pressure, injectors, MAF sensor/MAP sensor, EVAP system 

P1157  
Heated oxygen sensor (H02S) 2, bank 2 – lean mixture indicated Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1158  
Heated oxygen sensor (H02S) 2, bank 2 – rich mixture indicated Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P115E  
Throttle body – restricted flow Throttle valve restriction 

P1168  
Fuel rail pressure sensor- signal low. Wiring, fuel level, low fuel pressure, fuel rail pressure sensor 

P1169  
Heated oxygen sensor (H02S) (except Tribute -+2005)- rear (6 cyl) – voltage high. Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1170  
Heated oxygen sensor (H02S) LH or front bank – front (6 cyl) – voltage high. Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1173  
Heated oxygen sensor (H02S) RH or rear bank – front (6 cyl) – voltage high. Wiring, H02S, fuel pressure, fuel system, mechanical fault, ECM 

P1195  
Exhaust gas recirculation (EGR) system sensor – malfunction. Wiring, EGR sensor, ECM 

P1196  
Starter signal – circuit malfunction. Wiring, ignition switch, mechanical fault 

P1224  
Throttle Position Sensor 'B' Out of Self-Test Range  

P1233  
Fuel pump (FP) control module – control module disabled or off line. Wiring, FP, ECM 

P1234  
Fuel Pump Driver Module Disabled Or Off Line  

P1235  
Fuel pump (FP) control – out of range. Wiring, FP control module 

P1236  
Fuel Pump Driver Module Disabled or Off Line  

P1237  
Fuel pump (FP) – secondary circuit malfunction. Wiring, FP control module 

P1238  
Fuel Pump Driver Module Disabled or Off Line  

P1239  
Speed Fuel Pump Positive Feed  

P1244  
Generator/regulator system – load input out of range. Wiring, generator, regulator 

P1245  
Generator/regulator system – load input out of range. Wiring, generator, regulator 

P1246  
Generator/regulator system – load input out of range. Wiring, generator, regulator 

P1250  
Fuel pressure (FP) control solenoid valve 1 – malfunction. Wiring, FP solenoid, ECM 

P1251  
Idle speed control (ISC) system – rpm lower than expected. Wiring, lAC valve, throttle valve tight/sticking, ECM 

P1252  
Fuel pressure (FP) control solenoid valve 2 – malfunction. Wiring, FP solenoid, ECM 

P1260  
Theft detected – engine immobilized. Immobilizer fault 

P1261  
Cylinder #1 High To Low Side Short  

P1262  
Cylinder #2 High To Low Side Short 
 
P1263  
Cylinder #3 High To Low Side Short 
 
P1264  
Cylinder #4 High To Low Side Short 
 
P1265  
Cylinder #5 High To Low Side Short 
 
P1266  
Cylinder #6 High To Low Side Short 
 
P1270  
Maximum en ine RPM or vehicle speed obtained. ECM 

P1271  
Cylinder #1 High To Low Side Open 
 
P1272  
Cylinder #2 High To Low Side Open 
 
P1273  
Cylinder #3 High To Low Side Open 
 
P1274  
Cylinder #4 High To Low Side Open 
 
P1275  
Cylinder #5 High To Low Side Open 
 
P1276  
Cylinder #6 High To Low Side Open 
 
P1285  
Cylinder head temperature (CHT) sensor- overheating detected. Wiring, CHT sensor, engine overheating, ECM 

P1288  
Cylinder head temperature (CHT) sensor- out of self-test range. Wiring, CHT sensor, ECM 

P1289  
Cylinder head temperature (CHT) sensor – circuit malfunction. Wiring, CHT sensor, ECM 

P1290  
Cylinder head temperature (CHT) sensor – circuit malfunction. Wiring, CHT sensor, ECM 

P1299  
Cylinder head temperature (CHT) sensor- fail safe cooling activated. Wiring, CHT sensor, engine overheating, ECM 

P1308  
A/C Clutch Circuit Fault  

P1309  
Misfire detection monitor – not enabled CMP not synchronized, CMP, ECM 

P1336  
Crankshaft position (CKP) sensor/camshaft position (CMP) sensor – circuit range/ performance. Wiring, CKP sensor, CMP sensor, mechanical fault 

P1340  
Camshaft Position Sensor 'B' Circuit  

P1341  
Camshaft Position Sensor 'B' Circuit Range/Performance  

P1342  
PCM Malfunction  

P1345  
Camshaft position (CMP) sensor – signal malfunction. Wiring, CMP sensor, ECM 

P1351  
Engine control module (ECM) – loss of ignition diagnostic monitor. ECM 

P1352  
Ignition coil A – primary circuit malfunction. Wiring, ignition coil 

P1353  
Ignition coil 8 – primary circuit malfunction. Wiring, ignition coil 

P1354  
Ignition coil C – primary circuit malfunction. Wiring, ignition coil 

P1355  
Ignition coil D – primary circuit malfunction. Wiring, ignition coil 

P1358  
Engine control module (ECM) -loss of ignition diagnostic monitor. ECM 

P1359  
Engine control module (ECM) – loss of ignition output signal. ECM 

P1360  
Ignition coil A – secondary circuit malfunction Wiring, ignition coil 

P1361  
Ignition coil 8 – secondary circuit malfunction Wiring, ignition coil 

P1362  
Ignition coil C – secondary circuit malfunction Wiring, ignition coil 

P1363  
Ignition coil D – secondary circuit malfunction Wiring, ignition coil 

P1364  
Ignition coil – primary circuit malfunction. Wiring, ignition coil 

P1365  
Ignition coil – secondary circuit malfunction. Wiring, ignition coil 

P1380  
Camshaft Position Actuator Circuit Bank 1  

P1381  
Camshaft Position Timing Over Advanced Bank 1  

P1382  
Camshaft position (CMP) sensor – malfunction. Insecure sensor/rotor, air gap, wiring, CMP sensor, ECM 

P1383  
Camshaft Position Timing Over Retarded Bank 1  

P1385  
Camshaft Position Actuator Circuit Bank 2 
 
P1386  
Camshaft Position Timing Over Advanced Bank 2  

P1387  
Camshaft position (CMP) sensor – malfunction. Insecure sensor/rotor, air gap, wiring, CMP sensor, ECM 

P1388  
Camshaft Position Timing Over Retarded Bank 2 
 
P1390  
Octane adjust – out of self-test range Wiring, octane adjuster, ECM 

P1397  
System voltage – out of self-test range Wiring, battery, alternator 

P1400  
Differential pressure feedback sensor – low voltage detected. Wiring, pressure feedback sensor, ECM 

P1401  
Differential pressure feedback sensor – high voltage detected. Wiring, pressure feedback sensor, ECM 

P1402  
Exhaust gas recirculation (EGR) valve position sensor – voltage low/high. Wiring, EGR valve position sensor, ECM 

P1403  
Differential pressure feedback sensor – hoses reversed Mechanical fault 

P1405  
Differential pressure feedback sensor – upstream hose off or plugged. Mechanical fault 

P1406  
Differential pressure feedback sensor – downstream hose off or plugged. Mechanical fault 

P1407  
Exhaust gas recirculation (EGR) system – no flow detected. Wiring, EGR solenoid valve, mechanical fault 

P1408  
Exhaust gas recirculation (EGR) system -flow out of self-test range. Wiring, EGR solenoid valve, mechanical fault 

P1409  
Electronic vacuum regulator control – circuit malfunction. Wiring, ECM 

P1410  
Exhaust gas recirculation (EGR) boost sensor/solenoid – stuck. Wiring, EGR boost sensor, EGR boost solenoid, hoses blocked/leaking 

P1412  
Exhaust gas recirculation (EGR) solenoid – malfunction Wiring, EGR solenoid, ECM 

P1432  
Engine coolant thermostat – circuit malfunction Wiring, engine coolant thermostat, ECM 

P1442  
Evaporative emission (EVAP) system – system leak detected. Hose connection(s), fuel tank filler cap leak, EVAP canister purge valve 

P1443  
Evaporative emission (EVAP) canister purge control system. Wiring, EVAP valve, ECM 

P1444  
Evaporative emission (EVAP) canister purge flow sensor – low input. Wiring, purge flow sensor 

P1445  
Evaporative emission (EVAP) canister purge flow sensor – high input. Wiring, pu’rge flow sensor 

P1446  
Evaporative emission (EVAP) system Hose connection(s), intake leak, EVAP canister, EVAP canister purge valve, ECM 

P1449  
Evaporative emission (EVAP) canister purge system – tank pressure problem. Wiring, EVAP valve, ECM 

P1450  
Evaporative emission (EVAP) canister purge system – leak. Wiring, EVAP valve, ECM 

P1451  
Evaporative emission (EVAP) canister vent valve – circuit malfunction. Wiring, EVAP vent valve, fuel tank pressure sensor, ECM 

P1452  
Evaporative emission (EVAP) system – fuel tank vacuum test failed. Hoses blocked/leaking, EVAP vacuum valve 

P1455  
Fuel tank level sensor - short/open circuit. Wiring, fuel tank level sensor 

P1456  
Evaporative emission (EVAP) system. Hose connection(s), intake leak, EVAP canister, EVAP canister purge valve, ECM 

P1457  
Evaporative emission (EVAP) system. Hose connection(s), intake leak, EVAP   canister, EVAP canister purge valve, ECM 

P145E  
Positive crankcase ventilation (PCV) heater – circuit malfunction. Wiring, PCV valve 

P1460  
Wide open throttle (WOT) air conditioning cut off- circuit malfunction Wiring, TP sensor 

P1461  
AIC refrigerant pressure sensor – high voltage Wiring, AIC refrigerant pressure sensor, ECM 

P1462  
A/C refrigerant pressure sensor – low voltage. Wiring, A/C refrigerant pressure sensor, ECM 

P1463  
A/C refrigerant pressure sensor – insufficient pressure change Wiring, AIC system – mechanical fault, AIC refrigerant pressure sensor, AIC compressor clutch 

P1464  
A/C control signal – voltage high during self-test. Wiring, A/C master switch, AIC compressor clutch relay, ECM 

P1465  
A/C control signal – malfunction. Wiring, A/C master switch, AIC compressor clutch relay, ECM 

P1469  
Frequent AIC compressor clutch cycling. Wiring, AIC system – mechanical fault 

P1473  
Cooling fan – circuit malfunction. Wiring, cooling fan relay(s), cooling fan(s), ECM 

P1474  
Cooling fan “low” (Tribute)- circuit malfunction. Wiring, cooling fan relay, cooling fan, ECM 

P1475  
Cooling fan – circuit malfunction. Wiring, cooling fan relay(s), cooling fan(s), ECM 

P1476  
Cooling fan – circuit malfunction. Wiring, cooling fan relay(s), cooling fan(s), ECM 

P1477  
Cooling fan “medium” (Tribute)- circuit malfunction. Wiring, cooling fan relay, cooling fan, ECM 

P1479  
Cooling fan “high” (Tribute)- circuit malfunction. Wiring, cooling fan relay, cooling fan, ECM 

P1480  
Cooling fan – circuit malfunction. Wiring, cooling fan relay(s), cooling fan(s), ECM 

P1481  
Cooling fan – circuit malfunction. Wiring, cooling fan relay(s), cooling fan(s), ECM 

P1485  
Exhaust gas recirculation (EGR) valve – malfunction. Wiring, EGR valve, ECM 

P1486  
Exhaust gas recirculation (EGR) valve – malfunction. Wiring, EGR valve, ECM 

P1487  
Exhaust gas recirculation (EGR) valve – malfunction. Wiring, EGR valve, ECM 

P1496  
Exhaust gas recirculation (EGR) valve coil 1 – short/open circuit. Wiring, EGR valve, ECM 

P1497  
Exhaust gas recirculation (EGR) valve coil 2 – short/open circuit. Wiring, EGR valve, ECM 

P1498  
Exhaust gas recirculation (EGR) valve coil 3 – short/open circuit. Wiring, EGR valve, ECM 

P1499  
Exhaust gas recirculation (EGR) valve coil 4 – short/open circuit. Wiring, EGR valve, ECM

SOURCE: https://www.troublecodes.net/mazdacodes/



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Product Reviews:

Two rear speakers in the car are hardly working. You can only hear sound wh
Two rear speakers in the car are hardly working. You can only hear sound when you open the trunk of the car. Those speakers are called tweedlers. Ive been to Mazda several times and they have given me various excuses to why they produce little sound. I decided to take the car to an independent audio dealer and they notice via a metered reading that those two rear speakers were not getting enough power therefore they would not change the speakers. I told a picture of the meter reading. When I returned to Mazda, after an hour I was told that, Thats how the system was set up. So I contacted Bose and they said, That is how Mazda set up their speakers. Could someone please help me solve this problem? Many, many thanks.
Published: October 1, 2016
Lorraine of Jefferson Valley, NY
Source: consumeraffairs.com

Mazda 5 - Good compromise between full-size minivan and SUV. Adequate and c
Mazda 5 - Good compromise between full-size minivan and SUV. Adequate and comfortable seating for four adults and two children. Small cargo area behind rear seats. 4 cylinder engine coupled to 5-speed automatic transmission gives good get up and go with up to 31 mpg highway mileage. But sport model lacks full Bose system features, such as WiFi and Bluetooth.
Published: April 28, 2018
Jerry of Ct, Connecticut
Source: consumeraffairs.com

Bought a 2008 Mazda CX-9 Grand Touring right off the showroom floor. It was
Bought a 2008 Mazda CX-9 Grand Touring right off the showroom floor. It was/is beautiful and has lots of bells and whistles. However within a few weeks we heard this really loud noise on the right front of the car, by the tire when driving over 50 miles an hour. We inquired many different times and they said it was probably the tires but that the tires werent included in the warranty. The transfer case along with some other things that the Mazda employee told us made it dangerous to drive and legally they couldnt allow me to drive my car until it was replaced. The inside knobs of the car lights fell off within a few months of purchase. The headphones that went with the rear entertainment system were defective. The Bluetooth that allows you to talk hands-free is has so much static that the person on the other line cannot hear you very well. They did not fix that.I tried to get Mazda to replace the car with another or buy it back. They refused and said that because they kept fixing the problems - we couldnt file for lemon law. However, they did say if things continued to go bad after my warranty expired, they would extend it. Did that happen? No, it did not. We filed a complaint with the Better Business Bureau. Since then, the brakes I replaced 3x within 2 years as they continue to squeak even when they are brand new! Mazda told me it was probably because I got my brakes done at Midas who used a different brand so I allowed them to replace it with the Mazda brand. Yep, still squeaks. Its VERY loud and embarrassing. At that point, Mazda told me there was nothing that they could do.Last summer, the water that comes from the air conditioning backed up inside the car, flooding the passengers front floor. This summer, it did the same. Due to this, the front blower motor has stopped working. This will be over $600 to replace so here I drive this expensive car with the windows down since I have no air conditioning. At night, I have to drive with the windows down and the windshield wipers on because the windows fog up from the front blowers not working... NO DEFROST! We have had nothing but problems with this vehicle.Financially drained - not from the payment (although its way too expensive to have all these troubles!) but due to the continual repairs. I had a Saturn before this and drove it for ten years having to replace only the fuel injection. Everything else worked! $45K vs $16K. When it comes to Mazda, you do NOT get what you pay for. Unless you are paying for a lot of problems - then you are right on the money!
Published: July 19, 2013
Tami of Bettendorf, IA
Source: consumeraffairs.com

I bought my 2021 Mazda CX-5 in February of 2021 in Saint Louis, Missouri. I
I bought my 2021 Mazda CX-5 in February of 2021 in Saint Louis, Missouri. I travel for work and I am currently in Flagstaff, Arizona. My vehicle began making a roaring sound from the passenger side tire. I thought it was odd because my car only has 30,000 miles on it. I took it to a local mechanic because the closest Mazda dealership is over 100 miles away. And I did not feel comfortable driving it. Turns out my wheel bearing is bad. I called Mazda customer service and they said “Yes that wheel bearings are covered under warranty, and they can call for a tow truck but there is no guarantee that a tow truck will be able to come get it, and if they do there will be no guarantee that it can be dropped back off. I have no other vehicle to pick it up. I asked if I could just take my vehicle to a mechanic and have them repair it and be reimbursed and the customer service rep said, “no it will have to be a Mazda dealership for warranty to cover it.”In conclusion, there is no guarantee that my vehicle will be picked up, and if it is there is no guarantee that it will be dropped off. Also no reimbursement so I am paying out of pocket. What is the point of a “warranty” that does not give you options to repair your vehicle? The customer service rep said she would transfer me to her supervisor and that she also sent her my number in case we got disconnected. She hung up the phone and I never received a call from her supervisor. Mazda warranty is **.
Published: March 15, 2022
Dillon of Tulsa, OK
Source: consumeraffairs.com

On May 21, 2013, I bought a new Mazda 6 Sedan - full optional, including th
On May 21, 2013, I bought a new Mazda 6 Sedan - full optional, including the Red Soul extra paint. Just few miles away, I noticed 3 spots on the front hood. The paint is extremely thin and it is difficult to see the clear coat with a magnifier lens. I brought the car to the dealer and they said it is normal to get spots because of road sand. I washed the car and one more spot appeared. Because of my firm complaints, I was able to get an appointment with an inspector from Mazda and now Im waiting to see him. Paint quality is unacceptably cheap for that car standard. Should I expect the car surface to be pitting away day by day?
Published: June 25, 2013
Nick of Venezia, VT
Source: consumeraffairs.com

I went in for an oil change and full circle inspection, but little did I kn
I went in for an oil change and full circle inspection, but little did I know that Ill be unhappy with service. About a week or so later, I actually took notice that a/c was not working as good as it did before serviced by Mazda, and as a normal routine of checking fluid levels, I also noticed that the oil was low. On 9/25/11, I called the Mazda service department and spoke to Lee. I informed him the exact information and he told me to bring my car in for service. So, I schedule an appointment for 9/27/11 at 2:15 pm.I went in just to be told that in order for Mazda to service the car, I would have to pay $129 for the a/c and that if oil was short, I would not have a problem unless it was below low. I did explain to him that my husband had to put in a quarter of oil because it was so low. He suggested that I bring it back for another oil change and they would deduct a quarter off the amount. He was not willing to consider by chance that air was leaked out of the car by Mazda technician and not enough oil was put in the car by Mazda. He never stated over the phone about paying for them to check a/c or anything. I drove from another city just for poor service once again.
Published: September 26, 2011
Monica of Riverdale, GA
Source: consumeraffairs.com

After less than a year of ownership my MX-5 convertible was developing hole
After less than a year of ownership my MX-5 convertible was developing holes in the soft top from rubbing on the frame. I researched the problem and found several instances of this including a long term test done by Motor Trend that showed photos of the top wearing in the same exact spots as mine. Their top and others I saw were fixed by replacing the frame with a newer design that doesn’t rub and the cloth soft top. For some reason on mine they will only replace the cloth top. That will not solve the problem.The service department agrees with me and so did The person at Mazda I talked to on the phone but Mazda still won’t approve the frame replacement. This will be my first and last Mazda purchase! I have owned several new cars and have never experienced anything as bad as this. It’s a shame because I really do like the car otherwise. But if they won’t fix an obvious problem I’m not going to take a chance that I’ll have a worse problem later. Trading it in for another car before this new top starts getting holes in it!
Published: September 13, 2020
Thomas of Phoenix, AZ
Source: consumeraffairs.com

I purchased a black 2001 Mazda 626 LX on August 13, 2012. Within one week,
I purchased a black 2001 Mazda 626 LX on August 13, 2012. Within one week, the alarm would randomly go off and not stop. We took the car back to Harris Auto Group. They sent the car to Bordentown Auto. The car sat over in their parking lot for 4 days. We kept calling and asking if it was fixed. After all, we are now making payments on this car and do not have access to drive it now for 4 days. The next repair came two weeks later when we started hearing a squealing noise. We brought the car back to Harris for repair. Their mechanic said it was the alternator belt and replaced it the same day. Two weeks later, the car started making noises and going backwards while in drive. I took the car back to Harris Auto Group, and they sent us to A-1 Economy Transmissions for a transmission repair. The car stayed at A-1 for repairs from Monday, 10/1, to Friday, 10/5/12, but it would be under warranty. We would only have to make a $100 deductible payment. Mind you, we are still supposed to continue to make our regular car payments during all of these repairs. We picked up the car on Friday, October 5, 2012. We paid $187.50, our deductible, plus sales tax. On Saturday, October 6, 2012, we decided to ride to Burlington from Bordentown to get some Chinese food. Well, we never made it back home. The car’s alternator belt broke, and the car overheated and shut off. Well, we called Harris Auto Group and asked about a tow and repairs. We were told “Sorry, I can’t authorize a tow.” What the hell? Well, now we have to spend money for a tow back to Bordentown. On Monday, October 8, 2012, I paid $130 for replacement belts only for the mechanic to tell me the water pump is about to go. WTH! What more can go wrong with this stupid car?!
Published: October 26, 2012
Rosalyn of Bordentown, NJ
Source: consumeraffairs.com

Today is Feb. 8, 2013 and I bought this car (Mazda 6i Touring 2010) in Oct.
Today is Feb. 8, 2013 and I bought this car (Mazda 6i Touring 2010) in Oct. 2010. When I purchased this car, Mazda sent me an email with a survey as to how my experience was with the service at the dealership and with the salesman. In the survey, they asked a very clear question if they filled up the tank with fuel. However, after I answered the question as honest as I knew of the thing they were supposed to do which was some negative and some positive, I got Schaumburg Mazda dealer doing things to the car every time I took the car for oil change. The first time, they lost the the bottom bolts of the front suspension lower control arm; then they made the tire lose air so the light for the tires in the cluster will light and the next time they had it for three days. Now, the car does not have traction and every time it spins the wheel because of slippery road. The engine lost power. The suspension does not have a grip to the floor so maybe they even took some suspension parts out. They did more to the car. I had just been honest to their survey and I believed the survey is a snare to the customers so they know who they will target to damage their car. Now, how can I prove the dealer has done things to the car with the performance of the car being diminished? I know if I take the car back to the dealer, they will finally make the car to break down beyond repair and, after the warranty is going to expire, where I can go to have them repair the car and have the absolute confidence the car will last with the care I give the years that it should. Never again will I buy a Mazda car not because they are not good but because the dealer is not honest to their customers. After they get their money, they do not care one bit about you, your car or their business.As a side note, I did talk to Mazda headquarters but it was worse than just to let it alone. Apparently, they are just so arrogant that they have the control of the dealer and they allow those things to happen.
Published: February 8, 2013
Hernan of Glen Ellyn, IL
Source: consumeraffairs.com

I bought my CX7 new in September 2007. I love the vehicle except for its ve
I bought my CX7 new in September 2007. I love the vehicle except for its very poor reliability. It has cost me in excess of $2000 a year to maintain this vehicle. Most parts that fail are notorious for failing but Mazda either wont cover the cost or their extended warranty is so meager it doesnt apply to my vehicle because of the mileage e.g. AC compressor; Oxy Sensor. I just discovered that my engine bay high pressure fuel pump is not working properly. I replaced the one in fuel tank 8 months ago and if it fails, it can wreck the engine. Mazda wants $1400 for the part! A better quality aftermarket part is available for less than half this price. Also, the Oxygen sensor on the Cat Converter has to be replaced at huge cost. I replaced the other one eight months ago. Together my current repair bill will be about $2000 including labor. You can find lots of stories just like mine on the internet (e.g. Edmunds).
Published: January 13, 2012
Dan of Turner Valley, AB
Source: consumeraffairs.com

I own 2009 Mazda 5. It has 145,000 miles on it and still runs great! I boug
I own 2009 Mazda 5. It has 145,000 miles on it and still runs great! I bought it in 2010 and it was the best car purchase. No problems at all. Only changing oils, tires, and breaks. We needed second car and we decided to get another Mazda, this time CX5. I think I would never buy another brand. I would absolutely recommend to a family and friends.
Published: September 12, 2019
Al of Ellenton, FL
Source: consumeraffairs.com

This is my 3rd Mazda, if I ever have need to buy another car it will also b
This is my 3rd Mazda, if I ever have need to buy another car it will also be a Mazda, but my last one later 17 years so I may never need another one if this one lasts that long, too. I like that its strong, reliable, and has decent mileage. Its a great color, charcoal grey. I feel sexy driving this car. I feel like the brakes are completely reliable as well. But my model is a bit sporty for me. Id also like to sit a little higher and have better visibility especially the back window. Id love one of those backup cameras as well.
Published: June 28, 2018
Melinda of Tucson, AZ
Source: consumeraffairs.com

Mazda 2005 Rx8 engine light came on. Once it was towed to the shop, I was t
Mazda 2005 Rx8 engine light came on. Once it was towed to the shop, I was told that it needed a new engine. The technician sounded like it was a regular event but once they contacted the headquarter, the request was rejected. It was revealed that the compression had been faulty for a while but it was not checked.
Published: September 24, 2011
Alfred of Waldorf, MD
Source: consumeraffairs.com

My car front control arm had a total failure in which the ring holding the
My car front control arm had a total failure in which the ring holding the ball joint on the front passenger side snapped the approximately 1 inch solid metal, This happened while driving. My car slammed to a halt, my tire disconnected and rotated 90 degrees. I have owned many older Classic Vehicles, and this is the first time I have seen this without a full side on collision. I called Mazda Canada, and got told the Car was out of warranty. As a result of there not being a recall on this part I am on my own. Damaged caused was Control Arm, Ball Joint, Front and Rear Bushings as well as a new axle need. You have to love being taken advantage of. This was my first Mazda purchase, and my last.
Published: December 29, 2021
Derrick of Ottawa, Other
Source: consumeraffairs.com

Mazda 5 2008 Electrical problem. First transmission going from drive to low
Mazda 5 2008 Electrical problem. First transmission going from drive to lower gear electronically - change out 3 computer and wiring harness. Now heater blower fuse blows and sometimes the lights & horn blow after shutting off the car.
Published: May 7, 2014
Glenn of Mississauga, ON
Source: consumeraffairs.com

It has been good so far. It is good on gas and seems to be mostly reliable.
It has been good so far. It is good on gas and seems to be mostly reliable. Has a pretty big trunk for a little car. Runs pretty good. It is great for me and my daughter but has a good size back seat if we want to take others with us. It has some updated technology so that is nice, I can connect my phone and it is really easy to drive. It was the car I was able to get approved for so that is what I bought. However, the headlights have to be turned on and off manually, my old car had running lights so I didnt have to worry about the lights all the time. It is pretty low to the ground so it is a big change from an SUV.
Published: June 22, 2018
Rebeca of Dimondale, MI
Source: consumeraffairs.com

I bought my car May-2018 and today February 2019. Drove the car so far 7500
I bought my car May-2018 and today February 2019. Drove the car so far 7500 miles. Tried every gas recommendation by MAZDA and the dealership and still until today car won’t give me more than 19.5 miles per Gallon which is sad. I still the window car sticker 22 city, 28 highway combined 24 and still no joy... even though all the miles on my car are highway mile and never speed or push car to limit. Mazda corporation should be sued over false advertising their MPG.
Published: February 17, 2019
Hussam of Spring Valley, CA
Source: consumeraffairs.com

We just discovered a leak on the passenger side floor area when the AC is o
We just discovered a leak on the passenger side floor area when the AC is on. Removed the mat and the carpet was soaked. Musty smell followed. The dealer said that he had never heard this complaint for this model but did list a number of other models where the AC drain was clogged and required unclogging. Fine. This should not be happening. It will cost their hourly rate to diagnose the problem. Sounds like a design issue. On the drivers side there has also been a leak that occurs after a big rain. The water is puddled on the mat. The passenger side trickles down and under the mat. Any feedback would be helpful.
Published: July 21, 2014
Joe of Toronto, ON
Source: consumeraffairs.com

2012 CX9 Transmission failure. I bought a new CX9 in 2013, primarily becaus
2012 CX9 Transmission failure. I bought a new CX9 in 2013, primarily because we wanted a reliable car for my wife. It was a good car up until about the summer of 2019 when the transmission started to shudder in 5/6 gears. With only 118K miles, we took it to the dealer and they confirmed the torque converter was bad. So I was 18k miles past my extended warranty mileage and I was told it would cost me $3600 for a new transmission...and could be more if the front transaxle has issues. This was our first Mazda and we are so disappointed in the quality of these cars and with the response from mazda...which was no response. Ive owned many cars and never had any transmission issues of this magnitude. So going forward, I will only buy Honda or Toyota cars. Mazda should be ashamed of putting out this crap to consumers and sticking them (us) with a bill that we cant afford.
Published: December 11, 2019
kevin of Plainfield, IL
Source: consumeraffairs.com

I use to love the CX9, until they gave it an overbite. Or Duckface.. I dont
I use to love the CX9, until they gave it an overbite. Or Duckface.. I dont know,, The front end is hideous. Im now currently Waiting till they change it to go back to Mazda. Everything else about the CX9 grand touring is amazing.
Published: November 9, 2021
Tammy of Putnam, CT
Source: consumeraffairs.com

At 54,000 miles, our Mazda 08 CX turbo went out. We had it towed to the dea
At 54,000 miles, our Mazda 08 CX turbo went out. We had it towed to the dealer where we bought it and they said the turbo had sludge in it. Every time we had our oil changed, they would say our oil is dirty and low. How is this possible when we did regular oil changes? Now, doing a little research on our model year, it turns out that many people have had this very same issue, with the same results. Mazda will not warranty the part without service records. Well, I dont have all my oil change receipts for the last 5 years, so now what? Mazda even extended the warranty for the turbo because they know its bad. Has anyone been able to get this part fixed under warranty? If so, tell me how you did it so I can get this done. Thanks.
Published: January 3, 2013
Chris of Mukilteo, WA
Source: consumeraffairs.com

Mazda headquarters in Clermont Florida is terrible. I know many people who
Mazda headquarters in Clermont Florida is terrible. I know many people who worked there and lost their jobs for no reason. The managers of the store dont know how to sell a car and the customer service is horrible. Dont ever buy a car from here. Its not worth your time or money.
Published: October 4, 2016
Amber of Clermont, FL
Source: consumeraffairs.com

Just wanted to mention that my 2009 Mazda CX7 with 39K miles needed a new t
Just wanted to mention that my 2009 Mazda CX7 with 39K miles needed a new transmission. It would not go in reverse one morning. Extended warranty covered the cost minus deductible but Im very leery of buying another Mazda.
Published: July 14, 2015
gerald of Anaheim, CA
Source: consumeraffairs.com

A few days ago I jumped in the Mazda 2016 CX-5 and the console keep rebooti
A few days ago I jumped in the Mazda 2016 CX-5 and the console keep rebooting. The Mazda logo came up but then I never went to the home screen. Have no navigation, no hands free phone and the radio is stuck on just one station, the last station I had on before the system went down. Called Mazda and they told me they dont know whats causing the problem so I shouldnt bother bringing it down for service. I have about 47K miles on it. I did purchase an extended warranty. So now what? Wait for Mazda to contact me? They told me that they are receiving a lot of calls on this problem right now. But it looks like its been going on for a while now.
Published: August 22, 2019
Norman of Nashua, NH
Source: consumeraffairs.com

To all owner of Mazda 2007-2013 Grand touring model. This car has around 62
To all owner of Mazda 2007-2013 Grand touring model. This car has around 62 K miles on it and solely serviced at Peterson Mazda dealer which I bought the car from, in Huntington Beach, California. About a month or so the car was serviced as scheduled and the inspection revealed nothing out of the ordinary. I was informed that eventually, I have to change the brake pads within 6 months or so. There was about 1/3 left on them. Without any warning of any kind, the brakes quit working and the car was not driveable. I thank God that my kids were not with me. The only way I came to a full stop was to downgrade to the 1st gear and apply the emergency brake. I recall I was on the freeway and the car had to be towed to my place. I replaced the disks, put new pads front and rear and the car still was not breaking. I took the car back to the dealer thinking that the master cylinder was defective and need replacing and I was ready to bit my tongue and pay for it since my warranty just expired at 60K. To my surprise I was told that there is a factory recall on the brake boosters and the replacement is free. I was outraged by the fact that we were not informed of this potentially dangerous issue, and I was told that it is on the need to know or repair basis and that the dealer is not liable since Mazda would not reimburse the cost of the repair, which averages $400 or so. Thanks a lot, Mazda. It is almost as bad as the exploding gas tank from the Ford Pinto back in the days. Do yourself a favor call your dealer and let them know about those boosters. Your life is at risk. For the record, I rarely write reviews but this time I felt obligated to inform the public about the shady dishonest behavior that Mazda is conducting and my life and kids life is worth more than your pathetic $400. Signed a teacher and very unhappy customer.
Published: March 20, 2019
Lamine of Huntington Beach, CA
Source: consumeraffairs.com

Its my fault that Mazda use Bose speakers that corrode in the doors and sto
Its my fault that Mazda use Bose speakers that corrode in the doors and stop working. So not covered under the warranty. Definitely not Mazdas or Boses fault. The brand / image that Mazda portrays is not reflected in the after sales service and warranty team. Buyer beware!
Published: August 4, 2017
Mark of City, Other
Source: consumeraffairs.com

In a nutshell - 2002 Mazda Tribute, bought second hand. Transmission done b
In a nutshell - 2002 Mazda Tribute, bought second hand. Transmission done by first owner, then we had to do it. Drove fine with only the infamous Mazda transmission complaint. Then one night in 2010, at midnight, we notice flames outside our second floor window. Jump out of bed and yell the car is on fire in the driveway, next to the house. Right next to the house. Fire dept. is called but takes a bit to respond. My then teenage son grabs a hose and attempts to keep the fire at bay until they arrive. Dark soot over everything, including the inside of the house. The last time I had driven the car was at 7:00 that evening less than a mile both ways. It was like spontaneous combustion. The next morning, we immediately called to have the eye sore of a car removed. Besides the filth that was all over the driveway and being tracked into the house, as well as the nauseating, charcoal, fire smell that permeated the air, the burnt out car looked entirely out of place in our neighborhood. It made us look like derelicts! It was like who have you irritated lately. We had no insurance except compulsory. Fire dept. wrote a report but came to no conclusion as to the cause. We were left wondering why? End of story? Think not! Beginning of 2012, we began to receive recall letters from Mazda, and we just threw them out until June 2012 when we decided to read one. Well, were we surprised! The bottom line was that if the recall(s) were not completed, the car could and would go on fire. Here is their disclaimer at the bottom of the letter (seriously): Mazda strongly recommends parking your vehicle as far away from your home as possible until you get recalls done because it may go on fire. Great, now they tell us. Before Mazda accepted responsibility for their little secret(s), they jeopardized our home, our other car, our family, and our life by negligently allowing the Mazda Tribute to remain in our driveway, next to the house. Not to mention the fact we were using the car everyday! Are you kidding me? Mazda asked to please take the car to the dealer for recall updates. After a couple of these letters I called the number indicated in the letter and recounted our story. Yes, wed love to bring our car in for these recalls except two years ago, when you apparently were still in denial, that car burnt up and nearly took our home and us with it. What do we do now? They(?) listened sympathetically and recommended, as well as provided the number for Mazda in Modesto, Ca, their mediation dept. My husband called and they told us to gather fire report and anything else we had to evidence the fire of the 2002 Mazda Tribute. My husband sent everything certified mail and as we didnt hear back, we called this assigned mediator. Well he really needed pictures of the burnt vehicle. How do I know that you didnt set it on fire? Okay genius, it makes a lot of sense to set a car on fire with no insurance less than fifteen feet from your home. The car purposely was removed expediently due to environmentally caustic conditions and the fact we were now down a car as we had no money to replace it, and who needed to see the skeleton reminder, let alone take a picture. Like salt in a wound. Final word from Mazda mitigation representative (they obviously think (and get away with it) that it is acceptable to investigate yourself). Surprise - no can do. Not enough proof! Well, the fat lady isnt singing yet. We will continue our quest for parity from Mazda of North America. All attorneys are welcome to apply. (To see what happened to some poor families as they watched their homes burn down and their family pet(s) perish, Google Mazda cars that go on fire.)
Published: February 3, 2014
christine of Weymouth, MA
Source: consumeraffairs.com

I replaced my 2002 Mazda Tribute plugs (about 85,000 miles) with new ones.
I replaced my 2002 Mazda Tribute plugs (about 85,000 miles) with new ones. 2 /12 months later my first plug blew out (#6) and took the coil pack with it in the front head. I had an insert put in. Only 2 1/2 months later and another plug blew out (#1 I think) in the rear head. Jesse of Scappoose, called the complainants on this forum morons because we want to blame someone else for not putting in the correct plugs. What an idiot. I have replaced plenty of plugs in my day. I used regular plugs that are specified for this engine, nothing fancy. They are gapped and I use anti-seize compound on the threads. I hand tighten the plugs. No cross-threading is occurring.My theory on what happened is the stress of removing the old plugs weakened the surrounding metal and causing the new plugs to blow out within a short period of time. My repair is taking place tomorrow and I had planned on fixing the 4 others with inserts before they blow. However, after reading this long list of blowout events I have some reservations about how long the repairs will last and thus am thinking about getting it fixed and then trading it in for another manufacturer (Jeep perhaps?)
Published: February 22, 2012
Tom of Arnold, MD
Source: consumeraffairs.com

Tribute recall notice - I received the 1st letter from Mazda last month. I
Tribute recall notice - I received the 1st letter from Mazda last month. I took my Tribute to Premier Mazda of Georgetown (where I purchased it in 2008); they disconnected cable and told me to expect another letter from Mazda advising me they now had the parts for the repairs. I received the letter today telling me to call and set up an appointment. I spoke with ** who said to wait for yet another letter because the repairs were not being effective. This sounded fishy, so I called Mazda Corporate and spoke with Jose. He called ** at Premier Mazda. He was told ** had given inaccurate info and told me to call ** who would set up an appointment. I have called Premier and left messages to get a call back. I feel I am being ignored!
Published: September 17, 2012
Ray of Round Rock, TX
Source: consumeraffairs.com

I bought a new Mazda MX5... It is only a few thousand miles out of warranty
I bought a new Mazda MX5... It is only a few thousand miles out of warranty. That is when my Air Conditioning clutch froze up (of course after the warranty ends) on the Air Conditioning Compressor and now it blows HOT air. Mazda wants $1,200 to replace it, so I spoke to Morgan at Mazda about this problem, thinking Mazda would stand behind it considering the small amount my AC unit was used. The thing is I live in the Mountains in NC and really did not use the Air Conditioning very much. I bet that AC unit has only been used 10% of the time... Plus, I have purchased 2 brand NEW Mazdas in the last 5 years. Mazda still refused to stand behind their product and cover this under warranty... I am done with Mazda. I will never buy another Mazda again and I am going to warn everyone I can about Mazda poor service after the sale. What a horrible way to treat your loyal Customers. Something similar happened to my Father and Dodge stood behind their AC unit even after the Warranty expired... Now my Father will only buy a Dodge. Mazda just does not get it. Mazda just lost an entire family and friends of future Customers. NEVER AGAIN...
Published: July 22, 2013
Gregg of Las Vegas, NV
Source: consumeraffairs.com

I want to report that I have issues with my CX-5 and I believe there is a d
I want to report that I have issues with my CX-5 and I believe there is a design flaw. In my first week of purchasing the vehicle, March; the windshield cracked (18+) from a rock chip. It was then replaced and nearly two months ago, Thanksgiving time, another rock chip caused the windshield to crack (18+) so it was then replaced. Then recently this past Friday, a rock chip also caused the windshield to crack (14+). This car is not even 1 year old & the windshield cracked 3 times. I believe there is a design flaw with the windshield, or the process for making the windshields is not correct. There are cars on the road for over 10 years old which get rock chips and do not crack. There is a problem here.
Published: January 11, 2015
Omar of Fremont, CA
Source: consumeraffairs.com

Recently, I had an issue with my vehicle when it wouldnt start. I had my ca
Recently, I had an issue with my vehicle when it wouldnt start. I had my car towed to my mechanic in Indialantic. He ran the diagnostic test on my car and found out that the ECM computer system had failed, and also fried 6 of my coils. My mechanic had given me a quote of $1,400 for repairs. In the meantime, I was calling around to see if I could find an ECM for a cheaper price. I came across an EPA federal warranty that stated: Any vehicle with less than 80,000 miles and less than 8 yrs. old is entitled to this EPA warranty on any specified major emission control components. The warranty states that all components are covered and the manufacturer will have to repair the components free of charge. I brought the warranty over to my mechanic to look it over. He stated that he would call Mazda and find out if they will honor this federal warranty. My mechanic spoke with a gentleman named Robert **. He approved the use of the warranty and told the mechanic to have us bring the vehicle over to Mazda. The next day, I paid to have the car towed to Mazda. Robert ** stated that he would call me before he started to give me a price on the repairs. When he called later that afternoon, he gave me a quote of $1,700. This was $300 more than my mechanic. He then called back again and stated that he would drop the cost to $1,345. It is costing me the same price with the warranty as it would have at my mechanics garage, without the warranty. I also had to pay to have the car towed to Mazda. I only brought it over to Mazda because the gentlemen stated he would honor the warranty, and he is charging me more. I feel belittled and taken advantage of.
Published: December 29, 2011
Cindy of Indialantic, FL
Source: consumeraffairs.com

I bought a Mazda RX-8 with an engine warranty and Mazda refuses to pay for
I bought a Mazda RX-8 with an engine warranty and Mazda refuses to pay for a new engine. There is also a recall on a part in an airbag and they refuse to fix the damages caused by a faulty part. If you are looking for a car dont go to Mazda unless you are looking for nothing but disappointment.
Published: August 18, 2016
Koda of Columbia, MO
Source: consumeraffairs.com

I bought two CX-5s within a month of each other. One Certified and one was
I bought two CX-5s within a month of each other. One Certified and one was not. Both cars had the same problem the first month of ownership. Totally worn out brakes on both rotors on both cars were extremely rusted. Neither was covered by Integrity Mazda in Chattanooga, TN. I contacted all kind of people. Finally ended up with Mazda Corporation. They were as worthless as the dealership. I am now working on a commercial with Honda to tell people that changing to another car is a huge mistake. Never had these issues with Honda.
Published: February 26, 2021
Scott of Ringgold, GA
Source: consumeraffairs.com

I cannot keep a battery charged. New alternator, new radiator. Thanks to al
I cannot keep a battery charged. New alternator, new radiator. Thanks to alternator, new battery, new radio, new tires, etc. Money in it and still cant keep it charged. Does anyone know why this may be happening? I love the car (2010 Mazda CX9) but am fed up with it not running when I need it. Something is pulling battery down when it is parked in my garage overnight. Any help would be appreciated everyone if baffled at what is causing this. Cant trade it off. Just bought 6 months ago and have problem ever since. Owe too much to trade now. Help.
Published: January 15, 2018
Llynn of Boonville, Other
Source: consumeraffairs.com

I took my Mazda Soho for a service. They told me its the airflow meter, so
I took my Mazda Soho for a service. They told me its the airflow meter, so we bought a new one. But it was still the same. Then they said its the other one. Still it does the same. Now they say its the petrol pump. I am so frustrated.
Published: May 16, 2012
Karien of Heidelberg, NC
Source: consumeraffairs.com

I have a 2008 CX7 with 28,647 miles. On 7/7/13 the air conditioning began b
I have a 2008 CX7 with 28,647 miles. On 7/7/13 the air conditioning began blowing hot air. I contacted the dealership on 7/8 and was informed my warranty expired on 6/14 and I should contact the Mazda Customer Satisfaction number for filing a complaint to see if they would replace my compressor. I contacted 1-800-222-5500 and spoke with Stephanie ** who provided me a file number and informed I needed to have the dealership confirm the issue was the compressor. The dealership confirmed the compressor and belt need replaced. I contacted the Customer Satisfaction number back and the complaint process began. I was notified on 7/15 that Mazda will not provide any financial assistance as it is outside of my warranty period. Considering the low miles on my vehicle, the warranty JUST ran out and there are apparently issues with the air conditioning on my vehicle as there are SEVERAL complaints online, I was very disturbed that a corporation who is supposed to be reputable will not stand behind their vehicle.
Published: July 15, 2013
Melissa of Enola, PA
Source: consumeraffairs.com

We are going to have to replace our fourth Catalytic Converter. Each time w
We are going to have to replace our fourth Catalytic Converter. Each time we are just outside of warranty. We have asked our dealership and Mazda customer assistance for assistance. Mazda would not be able to assist with the replacement of the catalytic converter due to the fact the vehicle is outside of warranty. My daughter was on I85 in heavy rain 2/18/2012 when her car bogged down and it was all that she could do to get safely off of the highway and out of heavy traffic. Her check engine light was flashing and we knew exactly what was wrong. Here we go again.Is there anyone that can help us with the EPA required catalytic converter warranty? Is there any extended warranty law which applies when a part needs to be replaced four times? Recalls that we can not find or our dealership is not telling us about? Can you please help? Thank you very much.
Published: February 22, 2012
Beth of Pleasant Garden, NC
Source: consumeraffairs.com

Year and a half ago, I bought a CX-7 2008. At first it was great, loved tha
Year and a half ago, I bought a CX-7 2008. At first it was great, loved that car! It was perfect for our family and loved the way it drove. A year later, things started majorly happening. I noticed that the tires were wearing down fast. I had it aligned and rotated when I needed to. I did everything on the right time line, but still the tires started going bald fast. Then I took it in for a routine oil change and was told that the oil cooler was leaking. When I bought the car from a dealer, that was an issue, and the dealer fixed it before I bought it. Now a year later, it was leaking again. So I took it to my mechanic and he checked it out. He found that not only was it leaking, but that the engine was going because there were metal parts in the oil. I had to buy a new engine! Now 6 months later, the oil cooler is leaking again!!!! I asked the Mazda dealership why? They didnt have any answers for me. Now Im backwards in this piece of junk!!! And I have to have a car to go to work. I have a limited income because Im a teacher and when talking to Mazda, there is nothing that can be done.
Published: September 21, 2013
Vicki of Syracuse, UT
Source: consumeraffairs.com

Mazda 6 is a nice car. It drives nice and smooth and you have control. I ju
Mazda 6 is a nice car. It drives nice and smooth and you have control. I just wish it wasnt quite so low to the ground thats my only negative. The gas mileage is awesome.
Published: April 24, 2018
Exelia of Menifee, CA
Source: consumeraffairs.com

I bought a 2001 Mazda Millenia in 2012. It had been owned by an elderly man
I bought a 2001 Mazda Millenia in 2012. It had been owned by an elderly man and stored in a garage after each use. I paid $5500.00 for the car and at 42,000 miles I COULD NOT pass up the new looking car deal. Only a few problems so far and minor at that. With over 100,000 miles on the still awesome looking, driving and handling perfect as well as runs like a new car, I am a very happy owner. Changing the oil every 2500 miles myself and using the best oil. Its a car, treat it right and it will last. Most car companies have their problems. Look at GM, Ford and others. With the amount of Mazda on the road today, I think the problems are minor. I wish Mazda would help more people with their Mazda problems. It would be a better car company for all.
Published: July 11, 2014
Norman of Dover, NH
Source: consumeraffairs.com

I bought a 1998 626 LX 4 Cylinder with 76,000, and as I was driving off the
I bought a 1998 626 LX 4 Cylinder with 76,000, and as I was driving off the lot, the fuel pump went out. Luckily, the dealer replaced it at no cost even though I bought as is, but then 3 days later it went bad again. Two months later, the alternator belt snapped and to replace, you have to remove the wheel well and loosen the alternator to get on. It took about 6 hours only to have it snap again after 50 miles. I took it to the dealer and they replaced the belt again, but over torque the tension rod so now every about 1500 miles, I have to tighten it up or it loosens, squeals and smokes, and chunks of the belt come out. The transmission slips and shifts hard frequently. And now the coolant system is leaking and while I was attempting to isolate the leak, the window popped out of its roller. I understand every car has its problems, but I’ve only had this junk heap for a few years and am blown away by the frequency of problems. It would seem that all post Ford buyout Mazdas are lemons and I recommend avoiding them.
Published: December 26, 2011
Ian of Graham, WA
Source: consumeraffairs.com

A word to the wise, if you have a mechanical problem check to see what issu
A word to the wise, if you have a mechanical problem check to see what issues Mazda may be extending warranty coverage. From experience, dealerships and Mazda provide no foreknowledge to a problem with faulty manufacturing issues that are covered under an extended warranty. On my daughters 2012 CX9 there was a factory problem with a brake line. Dealer quoted over $800 repair cost and never informed us that this problem was covered under extended warranty. I happened to find out by internet search, it was a warranty covered issue and we still fell within extended warranty time and mileage limits. She now is told the AWD is not functioning due to a faulty factory power transfer unit. There was and still is no indication by any warning light or anything that a problem with the AWD occurred. Unfortunately, the extended warranty time limit expired 6 months ago. We have no idea when the AWD failed and neither does Mazda dealership. I can see that this is going to be difficult to get this covered because no one can tell if it failed under the warranty limits (we are still within the mileage limit). This is a $1500 repair quote. I think if Mazda has knowledge of factory failures this information should be made more readily available to consumers. Or better yet MAKE YOUR DAMN CARS BETTER!!!
Published: June 26, 2019
J. S. of Bethlehem, PA
Source: consumeraffairs.com

This is the first Mazda Ive purchased and owned. The purchase of the vehicl
This is the first Mazda Ive purchased and owned. The purchase of the vehicle was fine and I like the car. However... I asked to have a remote start installed (I live over an hour and a half from the dealership as this is the closest Mazda dealership to my home). I took a full day off work to drive to the dealership and wait four hours for the remote start to be installed. They installed an Mobile Remote Start (MMS) and NOT a remote start as I asked. The Mobile remote start doesnt work where I live and work in WV due to the lack of cell service in many areas. So I asked them to remove it. I had to take off another full day off work to have them remove the incorrect product that they installed the regular Mazda remote start.Its been a couple of months and the Mazda product (remote start) has been nothing but problems! It works one day and then doesnt work the next day. When it does work, it wont start until Im like right up on top of my car and then when you open the door, the car shuts off. I changed the batteries and that didnt do anything. It worked the first day and not the second or third day. I contacted my salesman who said I could bring it back down and they would take a look at it and repair it if there was an issue. He said they would replace it if it was faulty. I went out and looked up the reviews and the reviews all indicate that similar problems have existed (with reviews dating) back to 2012. Apparently Mazda has done nothing to address or fix the issues with the faulty device.I requested a refund (I paid about $500.00 for the product and the installation). Mazda refused to give me a refund. They care absolutely nothing about the bottom line of their customers. This will be the LAST MAZDA I ever buy! Not because the car is bad, I like the car, but because the service after the sale of a 30K+ product is obviously NOT one where the customer care. I will be encouraging all my friends on Facebook and work and everyone from here on out who ask me about my car (its a beautiful car... I get lots of questions about it), NEVER to buy one if they expect to have quality service after the sale! Terrible business practices Mazda! You should be ashamed of yourselves. P. S. I am a service disabled veteran... To all veterans out there... Beware!!!
Published: October 13, 2016
Lucy of Walkersville, WV
Source: consumeraffairs.com

I took my 2006 Mazda Tribute into the dealership for an oil change, after t
I took my 2006 Mazda Tribute into the dealership for an oil change, after three days, the car had broken down. I found out that there were no fluids in the car, so the engine was cracked. I left it at the dealership for resolution. After 8 weeks of no response, we had the car towed back to the house. We called the Mazda Corporate Office but to no avail. Im disgusted with it all. I also purchased a Mazda 2005 RX8 the same day as this one, spent over $30,000 for that car, had to have 3 new engines within a year (what a joke).
Published: February 21, 2012
Tersa of 1006 Thomas Ridge, TX
Source: consumeraffairs.com

Hi! I am a new owner of Mazda 2. I was shopping for a small car and it just
Hi! I am a new owner of Mazda 2. I was shopping for a small car and it just happened that Mazda Scarborough is on my way, so I drop in and check what they have and I like what I see on their display, so I closed the deal on a Mazda 2 DS yesterday. I got the car the next day, so I was amazed with the service, I have know nothing about the car, so I search about it and I am very disappointed when I saw the promo.Financed Pricing for new 2011 Mazda2 GX (B5XB51AA00) is $15,595 financed at 0.9% over 84 months equals bi-weekly payments of $88 with $0 down payment, cost of borrowing is $499 with a total obligation of $16,094. As shown, Offered Pricing for 2011 Mazda2 GS (B5SB51AA00) is $19,895 financed at 0.9% over 84 months and equaling bi-weekly payments of $113 with $0 down payment, the cost of borrowing is $637 with a total obligation of $20,532. All offers include freight, P.D.E. and fees. Offers exclude HST. Visit mazda.ca or see your dealer for complete details? Estimated fuel economy based on Natural Resources Canada Fuel Consumption Guide. Actual fuel consumption may vary.I felt Ive been robbed by this sales people. Im so disappointed because what they make me pay is $162.00 a month and that is with 3,000 down payment, so thats about $32,484 which is the ads said that the obligation is on $20,532 so thats a difference of 11,952. I dont think the tax and the extended warranty will cost that much. Until now, I dont know what to do. I just hope this thing doesnt happen to someone else. I meant the promotion is there why this people never mention it to their costumer because we are the costumer that will be coming back for service and more now I dont even know if I still go there for service. I just hope you guy could help me and can give me some answers. Thanks by the way, the manager I dealt with is Michael **.
Published: January 19, 2012
Wilfredo of Toronto, ON
Source: consumeraffairs.com

The car gets fairly good gas mileage, hasnt had to into a shop except for r
The car gets fairly good gas mileage, hasnt had to into a shop except for routine maintenance. Comfortable on long trips. Not for tall or heavyset people, though. The Mazda 3 has a fair sized hatch space. The car is comfortable for 4 adults.
Published: December 1, 2019
Cathy of Alamogordo, NM
Source: consumeraffairs.com

I bought my 2008 Mazda CX-9 in 2010 with about 23,000 miles from a local de
I bought my 2008 Mazda CX-9 in 2010 with about 23,000 miles from a local dealer. I loved the vehicle until the past few months. My car is now 5 years old with 78,000. I have had regular oil changes and have done all scheduled maintenance since Ive owned it. I had issues with the tie rods (scary story as well) that needed replacing. I expect brakes, tires, batteries, etc. will need replacing. I even expect that at some point the water pump will require replacing. What I did not know, is that the water pump, which of course failed a month before Christmas, is in the middle of the engine. In order to replace this $159 part, the entire engine had to be removed. I was without my car for 4 days and the total bill was over $1700. $159 in parts and $1500 in labor ($105 per hour). I am of course out of warranty but the dealer said to call the customer service number, they will likely help. NOPE, not a dime. What I have discovered about Mazda is that MAZDA DOES NOT CARE ABOUT THEIR CUSTOMERS. I will NEVER buy another Mazda and I will be telling the world for the rest of my life. Mazda just doesnt care about their customers so think of that before you make such an expensive purchase.
Published: December 13, 2013
Jill of Peabody, MA
Source: consumeraffairs.com

I have trouble with my heater when it is minus 12 or more. It may take 10 m
I have trouble with my heater when it is minus 12 or more. It may take 10 miles for the blue (cold) light to go off and may come back on again. If colder may not heat at all.
Published: March 31, 2015
Ken of Alexandria, MN
Source: consumeraffairs.com

On July 25, 2015 my new 2016 CX-5 only two months old did not want to start
On July 25, 2015 my new 2016 CX-5 only two months old did not want to start. I checked the battery and it showed it had power but my car was as dead. I called my dealer at Lodi N.J. where I bought the car for advice and Rahsheed told me to call Mazda roadside assistance and I did. Spoke with a Mazda roadside assistant and told her what was going on with my car and she told me a flatbed tow truck will be at my location within a hour. One hour later comes the flatbed tow truck and I asked the driver if I could ride along and so I did. We get to Koeppel Mazda Queens NY. I tell the tow truck driver that I am going inside to let the manager know that we are dropping off my car. The manager Andrew ** steps outside with me and as the tow truck is backing up and bringing my new car down it scrapes and damaged my new Thule bike rack. Andrew the manager tells him to stop what he was doing and that the car needs to be lowered on the street. At this point the driver is getting frustrated and levels his flatbed truck in which he forgets to put the rear straps and chain hooks on the rear of my NEW CAR and also forgets to put my NEW Cx-5 off off of neutral and failed to put it in park and Failed to deploy the emergency parking brakes on my car. He then drives forwards, fast and slamming on his brakes causing my Brand New (Mazda CX-5 GT with Tech package) to shoot forwards and crashing into the back of his tow truck causing front end damage. Three Mazda certified workers seen the accident including the service department. Manager Andrew ** and I were all in shock on what just happened. Andrew and I took photos of the damaged SUV and Andrew told me that he would take care of the report. I advised Andrew that I don want my car back due to the loss of my resale value caused by Mazda. On 8/14/2015 I stopped by the repair shop that was fixing my car to get some things I left in the car. To my horror my car was in the back of the shop dirty with my whole SUV front end sitting on top of my cars roof, not to mention both my front windows was rolled down getting dust and dirt all over the place and not to mention there goes my new car smell and the body shop wasnt even certified Mazda repair shop. I know that when a new car rolls off the assembly line everything is calibrated, the transducer in the front of my Mazda emblem with the laser on my windshield work hand in hand so that my auto brake assist work properly. Now my new car will have a damage report on carfax that I did not cause, all Mazdas fault. Why did my new car did not want to start in the first place? It was only two months old with just 2000 miles on it. Mazda Roadside assistance contracted the tow truck company NYC Tire Auto Care Inc. The incident happened in front of multiple employees of Mazda (Manager: Andrew ** (Service department associate: Izzy ** and two others from Parts Department that will vouch what happened. I will now lose thousands of dollars on my trade in when I decide to trade inmy 2016 CX-5. I stated that I dont want my car back to every Mazda personnel I spoke with due to the fact that it was Mazdas fault. I just want a brand new CX-5 with everything I put in but sadly I am getting the runaround. Even my insurance company called in my behalf and they also getting the runaround.
Published: August 24, 2015
John Paul of New York , NY
Source: consumeraffairs.com

Our daughter was in an accident with extensive front end damage. The airbag
Our daughter was in an accident with extensive front end damage. The airbags never deployed even though the radiator was pushed into the engine. The hood looks like an upside down V. The front bumper was removed and the side front wheel panels were also damaged. This was a 1999 Protege LX. Is this a defect that the bags did not deploy?
Published: June 29, 2012
Monikaj of Delran, NJ
Source: consumeraffairs.com

Bought my Mazda brand new in 2008. From day one, until 37k miles, not a sin
Bought my Mazda brand new in 2008. From day one, until 37k miles, not a single hiccup or fault to be had. Then my power steering shut off one day and I called Mazda and they immediately issued a recall and had it replaced the next day. And at 70k miles, there was a recall for a faulty ground on the wiring harness for the windshield wiper motor. Ive never felt safer in a vehicle. This Mazda has been FANTASTIC and I honestly couldnt recommend a better car for the money.
Published: April 16, 2014
David of Knoxville, TN
Source: consumeraffairs.com

Got to love the great comment We have to verify if its on warranty 1st. In
Got to love the great comment We have to verify if its on warranty 1st. In July 2010, I drove out of the Mazda dealer with my Mazda Tribute. In 2012, the back hatch lock was broken. They fixed it on warranty. Then again, this past May 2014, it broke again. They said it wasnt on warranty anymore, and it would cost $250.00, which I went ahead and got fixed. This did not seem to me like normal life of wear and tear. At the same time, my AC stopped working. They charged me another $100.00 to tell me that it could cost up to $700.00 to fix it. Again, this is not to me acceptable wear and tear. I live in Canada and use the AC 2 months out of 12. They said that the vehicle still runs the AC in winter to get the humidity out. Anyhow, I figure that if they had told me as a selling point, buy this vehicle and you will need to spend money to fix things that should be normally working given the age of the vehicle, but wont. Sign on the line please. In June 2013, I went in for some noise in the front undercarriage. They said that they had to check if the warranty was still on. Now, I drove the vehicle out for the 1st time on July 9th, 2010. They were arguing with me that it was in May, at 1st. Then, they gave me another date in mid-June. I said that I would go home and get my purchasing contract signed and dated. I came back with it, and there it was. July 9th, 2010. Still, they were not convinced. I said that any half bit lawyer would agree with me, since there it was on paper. A day later, I went back, and they said that the financial adviser had filed the wrong contracts. Imagine my surprise, they were finally willing to take my original contract as being the correct one. I am not at all satisfied with the service nor the quality of this vehicle I have at this time. I am still making payments on it, and on top of that, I need to fix things that should be almost outliving the vehicle.
Published: September 9, 2014
Fran of Gatineau, QC
Source: consumeraffairs.com

Within 40.000[sic] miles our bluetooth unit in our CX-9 broke. No warranty
Within 40.000[sic] miles our bluetooth unit in our CX-9 broke. No warranty and a $900 repair bill if we wanted to repair it. We opted out and are now using Bluetooth headset. Less than 60.000[sic] miles CD player goes out and we cannot load or take out the CDs and not even play the cds that are in there. Less than 80.000[sic] miles DVD player goes out. So basically we are back to good old radio only. Also one of the entry keys failed which is about $300 to replace. Sealing rubber on the driver window side is leaking and creates a lot of cabin noise. That said the car drives nice although it is a gas guzzler. So if you are looking to Zoom without any media and lots of wind noise the Mazda CX-9 is what you are looking for. Called the Mazda Experience line but they simply say you are out of warranty so regardless of what is wrong with your car you are paying.
Published: August 31, 2015
Bart of Walnut Creek, CA
Source: consumeraffairs.com

My experience with Mazda overall meaning corporate and the dealership has b
My experience with Mazda overall meaning corporate and the dealership has been horrendous. I think we should all get together and file a class action lawsuit. Mazda is making cars with defects. The dealer did a spot delivery spot scam on me. My car has been having all sorts of issue with the brakes not working properly and just recently the transmission. I have had it. Corporate does nothing. The VP Shawn Murphy is interested in money. Do not buy a Mazda unless you have it checked out first.
Published: May 17, 2016
Maribel of Hialeah, FL
Source: consumeraffairs.com

We bought new a 2011 Mazda and everything with it is great except for the a
We bought new a 2011 Mazda and everything with it is great except for the air condition always being clogged. So far to date, it seems that its been clogged 5 times and each time, its costing me money to get it unclogged. They told me that there is NO RECALL for it nor a repair except of the CONSTANT UNCLOGGING of the AC. I love my Mazda but I know this is a deal breaker for me to constantly get it repaired for the same problem over and over again. I just dont understand to why Mazda have designed this so poorly! We had a Toyota Corolla, a Mazda Accord and a Pontiac and we have never had any problem with their AC being clogged. This is so frustrating!
Published: August 10, 2015
DOROTHY of Chicago, IL
Source: consumeraffairs.com

I purchased a 2013 Mazda 6 in 2013. Since that time I have had to replace b
I purchased a 2013 Mazda 6 in 2013. Since that time I have had to replace brakes a total of 15 times and the headlights a total of 15 times. The brakes were replace the first time at 18,896 miles and the headlights at 20,662 miles. This is the worst car I have owned. They are now trying to get me to purchase another Mazda. Are they crazy?
Published: October 11, 2017
Sandra of Pittsburgh, PA
Source: consumeraffairs.com

Help me please! My engine problems began at 38,000 mi. Dealership only repl
Help me please! My engine problems began at 38,000 mi. Dealership only replaced VVT actuator once, before stating it was over a year therefore they would not replace a second time without my covering the cost. Another dealership fought corporate to have it covered. I was thankful! Then real problems began. Two turbos later and many code lights naming everything under Mazda sun, I had the last ever illuminating engine light that would not clear regardless of what Mazda service did. I hate this company. It was finally paid off but I had to sell it for $5000, because it needed a new engine. The private engine dealer suggested I not even spend the money for a new engine because it would be the same garbage that was in there.
Published: May 23, 2013
Sheryl of Pittsburgh, PA
Source: consumeraffairs.com

Mazda should stand behind their products. I own a 2001 Mazda Tribute and ha
Mazda should stand behind their products. I own a 2001 Mazda Tribute and have had multiple problems with it. I have spent thousands of dollars trying to keep it running. I really think hundreds of Tribute owners who have had trouble with their SUVs should file suit. I drive carefully and take really good care of my cars and I still have all of these problems. This is my first and last Mazda. Here is a list of current and past problems: car door handle broken, coils replaced, transmission problems, radiator replaced (it split open), fuel modulator replaced, CV joints problem, rear hatch doesnt lock, interior linings coming off/ash tray and cup holders broken, and exhaust leaks/catalytic converter.
Published: June 27, 2012
Shani of Lubbock, TX
Source: consumeraffairs.com

I have a 2009 Mazda 6. I have replaced pretty much all of the bulbs at some
I have a 2009 Mazda 6. I have replaced pretty much all of the bulbs at some point in the 4 years Ive owned this car (headlights, brake lights, turn signals, etc.). In total, I would estimate probably 10-12 times. A few I did have done at Valvoline when I had a quick oil change and they noticed a bulb out. But I have also had it to the dealer several times pleading with them to figure out why the car keeps blowing bulbs. Their answer every time just the bulb and bulbs blow which means I have to pay for it because warranty doesnt cover unless its a defect. Ive owned several other cars both new and old and never had to replace more than 1-2 bulbs in my life. Same goes for every single person I talk about this. Why is it everyone thinks theres something more going on except the dealer? So I dropped it off again this morning and they are already trying to tell me last bulb I replaced was passenger side and this time its driver side, so probably just the bulb again but they will do a diagnostic and my charge will be a minimum of $90 for that. Very dissatisfied with Mazda and the dealer (Jeff Schmidt Mazda in Beavercreek, Ohio). Very poor customer service. Do they really think its okay to have to replace a bulb in your car every 3 months?! I will never own another Mazda or buy a car from this dealer again. I strongly advise anyone reading this to do the same.
Published: April 5, 2013
Natalie of Xenia, OH
Source: consumeraffairs.com

I purchased my 2013 Mazda 2 from Daytona Mazda Mitsubishi back in November
I purchased my 2013 Mazda 2 from Daytona Mazda Mitsubishi back in November of 2015. I registered the vehicle with Mazda USA online since I live in Tennessee and the car was delivered to me by the dealership. I have been having significant issues with the steering and saw that there was a recall sent out by the National Highway Transportation Safety Administration back in 2016. I have sent the dealership and Mazda several emails over two years. They have chosen to ignore.
Published: March 12, 2018
Christy of Apt 1110, TN
Source: consumeraffairs.com

My 2017 Mazda CX-3 has rust problems on the roof and hatch panels within 4
My 2017 Mazda CX-3 has rust problems on the roof and hatch panels within 4 years. The smallest stone chips will lead to migration of rust under the paint causing bubbling. The underside and the inside of the hatch rusts even without stone chips. The bottom inside weld of the hatch rusts. This was not sprayed when I had the car rust proofed (so request it). Mazda declined my claim under the 7 year rust perforation warranty. They are still not choosing to design their cars for the North American rust belt. Similar complaints can be found on internet forums. Otherwise this is a good car.
Published: October 11, 2021
Wayne of Guelph, ON
Source: consumeraffairs.com

My 2005 Mazda Tribute 2.7L V-6 5 Door right rear shock mount separated from
My 2005 Mazda Tribute 2.7L V-6 5 Door right rear shock mount separated from the vehicle body. Basically the inner right rear wheel well arch house is rotting out from corrosion and the shock mount is unstable and detached from body. Since this is not uncommon, Im surprised there is not a recall on this between Ford Escape and Mazda Tributes. I also have an intermittent gear shift selector problem as in at most inopportune time the transmission will not allow you to shift out of park. Very frustrating, cannot pinpoint cause.
Published: December 29, 2014
Curt of Oronoco , MN
Source: consumeraffairs.com

I would like to warn you people out there about this dealership, seems to b
I would like to warn you people out there about this dealership, seems to be a common theme with Mazda. This link verifies that the entire Mazda corporation has a systemic problem with accountability and safety measures. A dealership that sells a vehicle to a senior citizen with dementia is an all time low, unless youre Midway Mazda which seems to be acceptable. You can get this information from the MVSA BC complaints and cases against this particular dealership under the Freedom Of Information Act (FOIA). Actually you can see it online as well, because it did go to court.Furthermore, they have had at least 9 abandoned cases all in a row, dating back to 2008 courtesy of the MVSA (Motor Vehicle Sales Authority which is Non-Profit, meaning donations and taxpayer funded) in which the MVSA manager indicates they lost those files, updating the computer system. MVSA is no better than the slum dealership it represents. They talk their way out of any type of action. If youre thinking about filing a complaint against Mazda through MVSA, make sure you read the policies and know your rights. Funny thing is that the MVSA Manager didnt even know what his own policies were, and when I told him, he was in disbelief and denial. If its in writing then its legal, talk is cheap. I waited over 9 months just to get a meeting, because they kept blowing me off, and didnt even bother to tell me why?This dealership falsified the inspection reports and would not take care of any issues brought up that were safety hazards, or even non-safety issues that cost me money out of my pocket. Its simple, downright neglectful and deceitful. The entire process from start to end was absolutely ridiculous from non-service to the product. I have been dealing with this issue for just about 2 years. I have wrote reviews, and sent letters to every organization and governing body under the sun. I have all the proof in the world, and civil court is the only way to go now. I would think twice about this dealership and I will make sure everyone knows about it too. I also would not buy from the Nissan next to this dealership as it is the same owner. Make yourselves accountable, instead of hiding behind poor policy, excuses and lies, because in the end it will hit your wallet! Disappointed taxpayer/owner of a Mazda.
Published: May 22, 2014
troy of Surrey, BC
Source: consumeraffairs.com

Been very happy with the Mazda 5 for the most part. It drives well, is not
Been very happy with the Mazda 5 for the most part. It drives well, is not too expensive to run, and has not needed many repairs. Also fits nicely into our very tiny one-car garage, which is a definite plus. I choose it because the storage area could hold all of the items I knew I would need to carry there, which was the main reason was shopping for a new vehicle. But I dislike that there is only one keylock, on the drivers door. To open any of the other doors, must first open driver door, then use inside controls to open rest of doors.
Published: June 14, 2018
Brad of Dallas, TX
Source: consumeraffairs.com

We bought a fully loaded CX5 in 8/14. It was the best decision weve made. B
We bought a fully loaded CX5 in 8/14. It was the best decision weve made. Because of my back problems, I need to have a seat thats adjustable as well as an upright position. The CX5 provides that for me. Last summer we drove across the country and depending on my back, I was able to make adjustments to make it very comfortable for when I drove as well as being a passenger. The safety features such as the blind spot monitoring, the rear camera, and the automatic lights and windshield wipers were so helpful when driving. I felt so safe in this car. Mileage was good too, the car still has under 12K and were doing 26.7 mpg total.My only negative is that the rear hatch/door is not power controlled. In a fully loaded car I wouldve expected that, but it was not an option. I do want to note about some of the other reviews here - people need to explain their problems better. Owners also have to be realistic. How one drives a car does affect brakes. Front end Collisions only trigger front air bags (not side ones). Injuries can be caused by not wearing seat belts. And yes, sometimes cars have defects, but tens of thousands of cars are made of a particular model each year. A few will have problems from the get go. This is why many states have lemon laws. But if 5 people report the same problem, this is not a defect. Most likely your car got that 1 in 25,000 bad part. In that situation, if you can definitely prove it was Not your fault, you may get the maker to pay for the repair. But usually you cant, so hope the bill is low - that’s all.
Published: January 3, 2015
Kenneth of Westminster, MD
Source: consumeraffairs.com

I have been a Mazda customer since 1998. Never had a problem. I got this 20
I have been a Mazda customer since 1998. Never had a problem. I got this 2014 Mazda6 and noticed the tongue in front of the car, knew it wouldnt make the winter. It didnt so now I have to pay $1000.00 every spring for this car. Re-engineer.
Published: March 23, 2014
LeRoy of Webster, MN
Source: consumeraffairs.com

They do not treat customers very well. Their cars are substandard and when
They do not treat customers very well. Their cars are substandard and when I try to get my car fixed, even more mechanical problems arise. Coincidence? I had to bring in my car twice for the same issue only to go to a third-party to have it fixed properly. Having said that even more mechanical issues have arisen. When I talk to them they are very condescending and rude. It was shocking at first but after a few times of trying to reason of them I discovered that they do not care about the customer. I recommend not buying a Mazda or dealing with any of them or their associates.
Published: March 30, 2021
D. C. of Milton, ON
Source: consumeraffairs.com

I bought a 2007 Mazda CX7 with 28k miles on it. I love my car, except now w
I bought a 2007 Mazda CX7 with 28k miles on it. I love my car, except now we have issues. At 30k miles, the timing chain was replaced under warranty. The weekend before Christmas, the turbo went out. We had the car towed back to our Mazda dealership where they filed a claim with Mazda and it was denied due to sludge. We have always had our oil changed and even provided our service records. They still denied the claim. As having all this done, we did learn that this is not the first turbo for our car! One was replaced at 12k miles! Now I am trying to deal with getting it fixed and from what I am seeing, many people have the same problem! Please email me if this has happened to you! Thank you!
Published: January 14, 2013
Lacey of Bixby, OK
Source: consumeraffairs.com

Yes, my wife and I have gone through five Mazdas in the course of fifteen y
Yes, my wife and I have gone through five Mazdas in the course of fifteen years. We used to purchase European cars exclusively, but have since jumped off that ship! Quality control issues abounded with our European luxury cars. Anyhow, this is a Mazda review. First off, let me just say that people are most adamant about getting their voices heard when they are upset; it is human nature to complain. However, it isnt often that we will write home about positive experiences unless they were truly out of the ordinary.On that note, this has been my experience with Mazda in the past fifteen years. My wife and I purchased our 2001 Protege MP3 brand spanking new, off the lot, in late 2000 after our BMW 325s engine failed completely. We had the MP3 for about five years and clocked in 260,000 miles. In that amount of time, the trunk started to retain water after 50,000 miles. What did we do? We removed the plugs in the trunk to let water out; PROBLEM SOLVED. At around 100,000 miles, a clunk started to appear in the rear end of our MP3. As it turns out, the bushings were bad on the rear sway bar. We upgraded to polyurethane and problem was solved. At around 160,000 miles, the rubber intake hose developed a crack so we installed a cold air intake. PROBLEM SOLVED. In 2005, we were t-boned when a motorist failed to stop. Our poor yellow MP3 was totaled; it went to automotive heaven and was dearly missed. Overall experience with the MP3: smiles every time we drove the car. The MP3 did not have the best fit and finish, had a harder sport-tuned suspension, and had more road noise, but we felt so connected to the car each time we drove it. We decided to purchase a brand new 2006 Mazda6 S (V6 manual) off the lot after the death of the MP3. We loved the little 6, which was roomier than the MP3 and much more upscale. The double wishbone suspension made U-turns a hassle, but boy was it fun to take around twisties. In 2009, we decided to purchase another vehicle so we opted for the 2009 Mazda6 GT, which- unfortunately - was only offered in an automatic. The 2009 was certainly more of a blast in a straight line (much more hp than the 2006) but was somehow lacking in overall driving connection. Additionally, Mazdas decision to switch to MacPherson struts somehow made the car feel more tame.After clocking in 89,000 miles on the 2009 MZ6 we traded it in for a used 2007 Mazda5 (only 12,000 miles and a manual transmission! ) in the summer of 2012 because our family grew to a size of four (two more kids) overall. In the fall of 2013, the Mazda5s thermostat went out, so that was a $40 fix and 30 minutes of my life taken away. Afterwards, the throttle body on the MZ5 gave out on us in 2014 at 95,000 miles. It was a $180 purchase for a new OEM TB, plus $15 for new coolant and 20 minutes of my life. It was around this time that we decided to purchase a ‘14 Mazda3 Sport (manual) in February 2014 because my wife and I absolutely fell in love with the cars aesthetic. We drove the car out the lot at $21,500 with huge smiles on our faces.It is now February 2015 and we still have our 2006 Mazda6 S (128,300 miles), 2007 Mazda5 S (112,200 miles), and 2014 Mazda3 S (3,111 miles). In the years that we have owned the 06 Mazda6, we have only had to change the oil, brakes, tires, and coolant. NOTHING MECHANICAL BROKE DOWN. As for the Mazda5, the biggest issues were only the thermostat and throttle body, which set us back less than $300. The 14 Mazda3 is still too new, but no issues have arisen yet.Overall, our collective experiences with our Mazdas have been very pleasant. We conducted extensive reviews before our purchases and we had realistic expectations of Mazdas flaws in their cars (bumpy suspension, increased road noise, etc), so not once did we feel cheated by Mazda (or anyone else for that matter.) However, for every day that we drive our cars, we love the experience. Sure, they arent Porsches or Ferraris, but for the money, they were certainly a pleasure to drive. Plus, can you fit five people and 30 cubic feet of cargo in a Ferrari? I think not. This has been our experience with Mazda. Who knows, we might be outliers in Mazdas brand quality? We intend on getting the ND Miata soon as well. I hope this review was helpful.
Published: February 5, 2015
Lor of Eureka, CA
Source: consumeraffairs.com

2008 Mazda CX-7. Too many problems to mention with these types of vehicles.
2008 Mazda CX-7. Too many problems to mention with these types of vehicles. There have been tons of recalls and if you happen to move and forward your address, they will still send the notice out to your old one just so they can screw you out getting the work performed!
Published: June 11, 2015
nate of South Jordan, UT
Source: consumeraffairs.com

Well the short version is this; several years ago, I ended up suing Mazda b
Well the short version is this; several years ago, I ended up suing Mazda because of the defective CD40 engine in the 626. I won, they refuted (with a new judge), and the win was turned in their favor. I still owed on the car with Fairlane credit. Both Mazda and Fairlane are owed by Ford. I spent close to $4000 repairing two transmissions on that car and now Im being sued to pay the balance of a loan I owe on a car that was a lemon when I got it. I dont mind paying my debt, but I dont have the car because it didnt work. There should be a comprise somewhere on this. Not trying to shaft on my loan, but the damages and near-death accident I had in the car as a result of the mechanical defect should be applied to my balance.
Published: November 21, 2011
Constance of Bronx, NY
Source: consumeraffairs.com

The day before Christmas Eve 2014, as we drove out of a parking lot, our we
The day before Christmas Eve 2014, as we drove out of a parking lot, our well-maintained 2006 Mazda3 started feeling bumpy. We stopped on the street, and my husband looked under the hood: the engine had fallen out of place! There was no warning. Our Christmas week involved tow-trucks, car rental, and inability to find anyone who could work on the car before the following week. We found out the motor mounts had failed, which seemed to be a common problem on Mazdas. Worst of all, as we saw online, it often happened again and again.Six months before, wed had the motor mounts replaced. Our mechanic found a crack in one of them and suggested replacing them all, with Mazda parts. Wed had no trouble with the car since then, and had only gone another 7000 miles. I spoke to the service manager at the Mazda dealer, who said hed never seen an engine fallout in the years hed been there. He said Id have to contact Mazdas corporate office; they made all decisions, and maybe theyd help with repairs. The corporate woman I spoke with wasnt overly encouraging. She only said wed have to have the car towed to them so their service dept could check it out.Merry Christmas? Customer service? Online comments made us doubtful that Mazda would ever help us, and I shuddered to think where wed be if the engine had fallen while we were on the freeway. We finally decided, instead of spending too much time and money on a car we could never really trust again, to buy a new car--NOT a Mazda. A photo of our good-looking Mazda3 convinced the dealer to take it as a trade-in, and have it towed to them. We only got 107,000 miles out of our Mazda3, the least weve ever had on a car. Needless to say, it will be the last Mazda well buy. Warning to other Mazda3 owners: every time you have your car serviced, have them check the motor mounts. It could save you all kinds of grief, and maybe your life.
Published: January 15, 2015
L.B. of Del Mar, CA
Source: consumeraffairs.com

I was in a car accident driving at 35 to 40 miles and I was in an accident.
I was in a car accident driving at 35 to 40 miles and I was in an accident. I hit the other car by the front of my car and the airbags didnt open from either side and I think thats not correct.
Published: February 2, 2014
Lupita of Yuma, AZ
Source: consumeraffairs.com

My Mother bought a brand new Mazda 626, this was a long time ago. SO long a
My Mother bought a brand new Mazda 626, this was a long time ago. SO long ago, that CNN news was just getting started. My mother was killed in this car while driving home from work, she hit a telephone pole at 45 mph. She was removed from the car and taken to the hospital where she died shortly thereafter. We were stymied as to what happened. No one knew, then we found out, way down the road, through CNN news that the car had a history of the ignition turning itself off if you had a heavy key ring. Of course there were accidents all over the US many fatal, some just injuries, etc. I found this out about this car, about a year or more after the accident. Recently I did a search on this Mazda 626, and I couldnt find a thing about it. Was all information removed about these cars, what happened, has Mazda fixed this problem? I hope so, as a year ago I bought a Mazda 5 which so far, has been a great little car. It took me 28 years to be able to buy a Mazda. BTW, Hasnt GM just spent a lot of time apologizing to its customers for the same problem? Wonder how many people died in the GM cars? Mazda didnt even apologize.
Published: March 20, 2014
Linda of Snohomish, WA
Source: consumeraffairs.com

Mazda roadside charged me to use a towing company to pick up my vehicle and
Mazda roadside charged me to use a towing company to pick up my vehicle and take it in for service. My vehicle never made it to the service department, they kept my car and wanted to charge me additional to tow again. I was not able to retrieve my vehicle so I lost to towing company. I called the bank they retrieve the vehicle and repoed. The car was auctioned off. Now it shows on my credit report. Im having a hard time getting a vehicle due to open loan.
Published: May 28, 2016
Tywania of Miami, FL
Source: consumeraffairs.com

Two Mazda 3s 2010 - Revving from 1000 - 4000 when braking, struts, bearings
Two Mazda 3s 2010 - Revving from 1000 - 4000 when braking, struts, bearings, now car is rolling parked in 1st on a 25 degree incline. Ive driven standard (manual) all my life and this should not happen. Back to dealership.
Published: June 10, 2014
Donna of Toronto, ON
Source: consumeraffairs.com

I own a Mazda CX-5, that I bought without a warranty because of the great r
I own a Mazda CX-5, that I bought without a warranty because of the great reviews about maintenance and service of the vehicle. Please do not make the same mistake! Mazda will not assist with any rare malfunctions that may happen to your vehicle! They will tell you the car is outside the warranty and anything is possible. They can not explain what caused your malfunction or why it’s possible other than its outside the warranty and anything is possible! The Mazda Corporate office will NOT accept responsibility for any malfunctions!
Published: February 4, 2019
Patrice of Cordova, TN
Source: consumeraffairs.com

I am disappointed with my Mazda experience. To start off with, I was lied t
I am disappointed with my Mazda experience. To start off with, I was lied to when I bought my Tribute. The salesperson took advantage of my inexperience and need for a quick sale. I wanted a car with Bluetooth capabilities. There was a phone deckle on one of the buttons so I said good it has Bluetooth. Not once was I corrected even after saying at least five more times that that was a deal breaker. I am on the road a lot and depend on my phone. I was told that I didnt need a 4X4 that the Tribute would make it through any snow and ice and have no problem getting up my sister’s drive because of the weight of the engine, and the space between the wheels was so large. I got stuck in the parking lot at work today. I had to be pulled out, not impressed. My starter went on my Tribute a couple of months ago. It is a 2012 Tribute, and the starter went once again not impressed. And when I got my car back, there was grease all over the hood. When people ask me what I drive, I say a Mazda Tribute and if they ask me if I would recommend it, I say no and would suggest not looking at Mazda. Pretty sad when I am paying a payment beyond my means, and I have to borrow a 4X4 just to go to work to pay for a car that is sitting in my driveway because it wont move in the Alberta weather.
Published: March 21, 2013
Tracy of 5023 53 Ave, AB
Source: consumeraffairs.com

After more than 30 years being a Toyota car owner, I made the mistake to bu
After more than 30 years being a Toyota car owner, I made the mistake to buy a new Mazda CX9. Last week, I went to the car wash. When I came out I found out that the BSM (blind spot monitor) stop working. So I took the car to the dealer and they found out a very tiny scratch, an inch long. It wasnt a dent, not even damage the paint. But they said that this damage the computer, and they send me to their Mazda collision shop and want to charge me 1,500$ plus a new computer. UAU “Are these cars so weak?” Trying to take advantage… I dont know. But Im very disappointed. Never again Mazda. Never.
Published: March 17, 2014
Mario of Doral, FL
Source: consumeraffairs.com

AIRBAG DEPLOYED ON MY 2001 MAZDA MPV - In May of 2014, the airbag on the pa
AIRBAG DEPLOYED ON MY 2001 MAZDA MPV - In May of 2014, the airbag on the passenger side front seat deployed while I was sitting at gas-n-go after pumping gas. My daughter was sitting in the seat. It cause deep bruising to her back and cracked her rib. Now Im afraid to drive it!
Published: June 24, 2014
Tracy of Knoxville, TN
Source: consumeraffairs.com

I bought a CX7 8 days ago and its sitting in the shop. I was stuck with a f
I bought a CX7 8 days ago and its sitting in the shop. I was stuck with a friend 2 inches from traffic and 4 inches from running off the road. The shop that I was able to tow the car to says the engine was switched out. And nothing noted on Carfax. Also I HAVE NOT MADE MY FIRST PAYMENT ON THIS CAR. I WISH I COULD RATE THIS CAR A NEGATIVE BUT CANT BY THIS SYSTEM.
Published: December 31, 2013
Sucker of Usa, PA
Source: consumeraffairs.com

Was shopping for CX-5, and when you know how difficult and stressful it is
Was shopping for CX-5, and when you know how difficult and stressful it is to deal with dealership, you know how great it is to be taken care by a great sales person. For the first time I walked in, Mr. Jason **, took care of me with no pressure, taking the time to answer all my questions, printing me clear and detailed sales offers for financing and leasing, and for the first time in my experience, was trustworthy! Went several times to meet him for questions, until the time we were going to sign for lease. Provided him with all requested necessary documents and information the evening before.On May 30th, 2018, after 3 hours spent with him with all paperwork’s, we had to wait for his Financial Manager Nick, who was supposedly too busy in assisting other clients, when his office was empty. Jason could not even have an appointment schedule from this busy person. He asked me to pay half of the deposit to hold the car for me, and charged my credit card. Therefore, he asked me to come the next day, May 31st, in confirming that Nick would call me to set up an appointment, and to confirm me the credit approval and monthly payments amount. Waited until 1:40PM to contact Jason because I have not received any feedback from anyone. Around 2:00PM, Jason texted me back in apologizing that he was assisting clients, but no information regarding appointment, credit approval or anything related to the lease offer. Only because the Financial Manager is again too busy and so well organized that he cannot delivered. Explained to Jason, that if they are not interested by my potential account, it will force me to seek for another dealer offer in order to not lose the benefit of 0% interest financing/lease special May sales. At 3:00PM, just a quick text to let me know I was approved for the amount, but no appointment still... After many back and forth with several Mazda dealerships, I accepted another offer to get my car ready that evening at the last minute! Texted back to Jason to express my disappointment about his Financial Manager and the General Manager of this dealership, who both let him down and made him lose the sale. Also requested to be refunded of my deposit charged on my credit card.As of June 4th, no news about either my refund, or a call from any Manager to apologize or anything else. So, I called to speak with Mr. Mark ** who is registered on BBB as General Manager, but no one as his phone or can transfer my call... Called 4 times to be transferred on voicemail, so asked to General Manager to call me back, and left them all information needed to understand the situation. Mr. Chris **, General Manager called me back, but had no information about the situation. Expressed my disappointment about the way his dealership is operated, his Financial Manager who did not delivered, how it is a shame to not support and provide resources to his great sales persons to close sales, and claimed for my refund. He asked my credit card number again, because he claimed no one will have it and it is the only way I could receive my refund... wonder what they do with card receipts after you pay, and may be they do have a shoe box accounting records systems! He also told me not to be worry about his management style… Provided him with my card information, and he claimed I will be refunded same day. He told me that he would talk with his Financial Manager to understand the situation, but I advised him to talk with Mr. Jason ** who lost the sale because of Financial Manager.I feel very sorry for Jason because, from the beginning to the end of the process during my 4 visits, he offered me a great service and beyond expectations compared to all dealerships from several brands I went to for months for car shopping. He was a trustworthy sales persons (which is very rare) with a consultant approach, very patient with me in explaining in details all my questions, and professional. Even this dealership is 1 hour drive from where I live, I really wanted to close the sales with him. In summary, I would not recommend this dealership if you don’t have the time to be lied around, and have to wait for the Financial Manager to deign to do his job professionally. If you are not in hurry, well then asked for Mr. Jason ** who is the person I would recommend.
Published: June 4, 2018
Sebastien of New Haven, CT
Source: consumeraffairs.com

I bought a brand new CX5 in Soul Red in May, 2014. After normal driving in
I bought a brand new CX5 in Soul Red in May, 2014. After normal driving in summer road conditions, have already noticed 2 chips in the hood paint. I turned in a 2008 Honda CRV with almost 100K miles on it and had no such paint chipping. I was told the paint wasnt under warranty and tough luck. Very disappointed and can only imagine how terrible my brand new car will look after a winter and road salt hacking away at the paint. I have never owned a car with such an issue and now see many complaints with regards to Mazda paint.
Published: October 21, 2014
Laura of Cleveland, OH
Source: consumeraffairs.com

I had a 1991 Miata for 25 years! After a deer destroyed it I got a new one
I had a 1991 Miata for 25 years! After a deer destroyed it I got a new one in 2016. Love it! Miss the retractable headlights but I m very happy with it thus far.
Published: May 6, 2018
Sylvia of N. Bethesda, MD
Source: consumeraffairs.com

I own a Mazda CX7. I received the Mazda notice concerning the timing chain
I own a Mazda CX7. I received the Mazda notice concerning the timing chain quite a few months back. I actually went to have the car checked due to the notice, and I found that there was a problem with mine. This is no lie, what I am about to tell you. On the way back from the shop, my timing chain broke! This caused an enormous amount of damage, and thereby I have incurred a huge bill to have this fixed. I contacted Mazda Corp and explained that I had no way to indicate that I have had all the oil changes done due to the fact that my husband changes our oil on all our cars. They said to me that I have no recourse and there are no loopholes for my situation. They will not honor the situation.I am extremely disappointed in the service and the behavior of Mazda Corp. I have recently learned that others have experienced this same problem. Even though Mazda knew that there was a problem and thereby sent the notice in the first place, they are still unwilling to fix the problem or take care of the monetary damages. I am asking everyone who reads this and has had a problem with Mazda concerning this situation to contact me because I am going to file a Civil Suit against Mazda, but we must join forces in order to do this. Thank you.
Published: November 17, 2012
Frances of Swanton, MD
Source: consumeraffairs.com

I had my 2010 Mazda CX-7 turbo and transmission replaced. What an awful SUV
I had my 2010 Mazda CX-7 turbo and transmission replaced. What an awful SUV!
Published: August 18, 2011
Jennifer of Toronto, ON
Source: consumeraffairs.com

Bought a gorgeous lookin 2016 Mazda Miata, supposedly having undergone 150+
Bought a gorgeous lookin 2016 Mazda Miata, supposedly having undergone 150+ point inspection. After continuing to add air to the tires day after day and having a valve stem replaced, being informed the tires suffered from dry rot, not safe for extended use- replaced the tires ($800 setback). Texts and calls went ignored.
Published: November 7, 2020
Kenneth of Marco Island, FL
Source: consumeraffairs.com

Mazda 2015 - Im wondering if anyone else is having the same issue with Mazd
Mazda 2015 - Im wondering if anyone else is having the same issue with Mazda windshield breaking easily when hit by a rock. We only had our car for 9 months and we had our windshield replaced twice already! The first one happened twice in one week after 3 months purchasing the car. Now, it happened again after six months. The first replacement was an original Mazda windshield, now we are trying a different brand to see if it happens again. I had a Toyota Celica year 2001 for 12 years but never encounter this type of problem, so I dont think its my driving. I hope they do something about this, because according to the company that did my car the first time, they have also had plenty of repairs done for the same car. Hope this review helps!
Published: January 27, 2015
James of Manteca, CA
Source: consumeraffairs.com

This car drives very similar to the vehicle I replaced- Lincoln Navigator.
This car drives very similar to the vehicle I replaced- Lincoln Navigator. I test drove my Mazda CX-9 during a snow storm and I was pleased at how well it barreled through snow drifts. Its very luxurious and roomy. Also fits me in regard to seat belt since Im very short; many belts cut me off at the neck. Love the interior, including color. Great gas mileage. Im proud of how car looks and performs. But I have difficulty locking car from inside car while car is still running, or turned off in my driveway... And I dont like the exterior color of black - really shows dirt. I also wish I had a tow package...
Published: June 23, 2018
Dee of Minot, ND
Source: consumeraffairs.com

I have had to replace my brakes and rotors twice on my 2009 Mazda 6. The fi
I have had to replace my brakes and rotors twice on my 2009 Mazda 6. The first time I replaced the brakes and rotors, the car had 23,180 miles. Mazda did not admit fault, but basically covered this up by good willing my rotors and only charging me an inflated price for the brake pads and rotors. I had to replace the brakes and rotors a second time at 68,012 miles (36,975 miles after the first time). I filed a formal complaint through Mazdas corporate headquarters and got nowhere. They say its normal. The mechanic who just replaced my brakes and rotors for the second time and has 20 years of experience completely disagrees. I have a string of emails between Mazdas corporate rep and myself that I can provide. Mazda is completely unwilling to do anything and refused to even pass my case along to a supervisor. I am concerned that I will have to continue to absorb the cost for a product defect that Mazda is not willing to admit it happening. I would like to pursue legal action.
Published: October 3, 2012
Jennipher of Santa Clara, CA
Source: consumeraffairs.com

2013 M3 6-speed manual purchased at 27,500 miles in April 2015 with transmi
2013 M3 6-speed manual purchased at 27,500 miles in April 2015 with transmission problems since purchase. I only have to put gas in it twice a month, but the savings over the years will soon be eaten up by a necessary total transmission replacement including master and slave cylinders, entire clutch assembly, and probably the gearbox as well. Not surprisingly, after 2 years of complaints, Mazda techs were finally able to duplicate the shifting problem (stemming from a known issue and current class action suit) on a service visit just outside of warranty, and they blamed it on user error and normal wear and tear.All the reviews youre reading are true... Mazda does not stand behind their products after purchase. Skyactiv-Gs are ridiculously frugal on gas, though! 34+ mpg in mixed driving over 72,000 miles! My issue has been overall shifting crunchiness worst in temps below 50F and failure to shift into first gear multiple times per day since day 1 no matter the weather. Just buy a Honda or Toyota...the Mazda zoom-zoom feeling wears off the moment you drive away from the dealer and the depreciation is ridiculous, so youll be stuck with it until its paid off because no one wants to work on Skyactiv-Gs except Mazda despite being nearly a decade old technology.
Published: February 4, 2018
Jeff of Boulder, CO
Source: consumeraffairs.com

When we were shopping for a new vehicle we wanted something that could carr
When we were shopping for a new vehicle we wanted something that could carry six or more passengers. We had purchased a used car for our daughter from a local dealer. It was a good car that we were all happy with. We went in in August and the salesman just got in the new CX9 signature edition (2016). It was a great looking SUV with great technology and a fine trim level that included leather and wood trim. Complete the deal was 45,800 out the door. Considering the trim level and options that was a fair price. After one year we made the choice to lower our payments and down size to a less expensive car. The CX9 with 10,500 miles. The Trade in value of 31000 dollars. A loss of 33% of the value in one year. Stay away from any Mazda. Any car that loses that much value in one year should be taken off the market. I will never buy another Mazda in my lifetime.
Published: September 10, 2017
Andrew of Oak Beach, NY
Source: consumeraffairs.com

My brand new 2014 Mazda6 Grand Touring is a very lovable car. Great gas mil
My brand new 2014 Mazda6 Grand Touring is a very lovable car. Great gas mileage, comfortable seats, smooth ride & drop dead good looks. My issue is with the Bose Audio speakers. Specifically the rear speakers. While traveling with some friends, our friends mentioned that the rear speakers were not working. So I tried to adjust this through the menu on the infotainment system. Even after moving more of the audio to the rear, the sound was barely audible.I had the dealership look into this the next time I went for an oil change. They agreed that the sound level was very low. They said they checked similar Mazda6 vehicles on the lot and found them to be the same. The response was that the minimal sound from the rear was part of the Bose design, or at least that is the official Mazda reasoning. So I sent a letter to Bose and actually got a response, but still no fix. They said their engineers would look into the concern, but I have not heard back.I upgraded (spent more) to the Grand Touring to get the Bose system at significant expense. I am very disappointed with the performance and the sound emanating from the rear of this vehicle. In my opinion, Mazda has tried to reduce the weight of this car in so many areas, that they sacrificed a proper power amplifier to drive the rear speakers. I have had Bose systems before, and found them to be superior to this unit in my 2014 Mazda6. I wish Mazda would fess up and deal with this issue rather than point to Bose intended design as the scapegoat.
Published: December 6, 2014
glenn of Rockwell, NC
Source: consumeraffairs.com

At approximately 2 years old, my car started tripping the check engine ligh
At approximately 2 years old, my car started tripping the check engine light and AT light. So, I took it to the dealership to have it checked out. It had around 26,000 miles at the time. They cleared the light and said a cable must have been loose or something. Fast forward two months and again, it was the same issue. But this was followed by leaving me stranded. I had it towed and they diagnosed it as low voltage, but werent sure if it was the battery or what. They would not move forward until the battery was replaced and apparently on a brand new car. Mazdas 3-year 36,000-mile warranty means absolutely nothing. Even though I have regular maintenance at the dealership and had it in at 24 months for the light, they would only cover 25% as it was now after 24 months. Batteries have a 12-month warranty before being pro-rated. Keep in mind, once you replace it, the exact same battery has a 3-year warranty. The battery itself even shows 36/60 on the outside. I called North American operations and they blew me off. I asked everyone else up the food chain and nothing happened. They wanted $155 for the battery at the dealership or $100 at Autozone. Ultimately, I had to buy a new battery. Since Mazda covers nothing at twice the price, I bought the one from Autozone which is a 36/8 year warranty. Mazda then proceeded to charge me $55 to put it in. Save yourself time, money, and sanity. Dont buy Mazda. And if you decide to anyway, dont buy from Suburban Mazda in Michigan. I originally bought 2 Mazda 6s from them in 2009 and they will be my last.
Published: October 15, 2011
Anthony of Farmington Hills, MI
Source: consumeraffairs.com

I bought a 2005 Mazda RX8 and Ive had nothing but problems with it ever sin
I bought a 2005 Mazda RX8 and Ive had nothing but problems with it ever since. Ive had to replace the fuel pump, the clutch, the catalytic converter, both O2 sensors, the crankshaft positioning sensor, the mass airflow sensor and now the engine is smoking. It is nothing but a lemon and I am still paying on the stupid car.
Published: July 26, 2019
Tammy of Las Vegas, NV
Source: consumeraffairs.com

My car started hesitating for a couple of weeks. After my car was diagnose
My car started hesitating for a couple of weeks. After my car was diagnosed and serviced for the alternator and wiring, another problem was diagnosed, a leak under the intake manifold (PCV hose). After the tuned of $1400 plus paid out, I drove it off the lot and the engine light came on. I turned around and brought it back. On 10/19/11, they kept the car. The next day the tech advised me that he drove it for 10 miles and nothing happened. My car remained with them again. They cleaned the connectors and tested the solonoid valve and they said it was okay. I picked it up on 10/20/11 and the same thing happened. They kept it. I picked it up the next day. On 10/21/11, again the light came on after leaving. I went home and called them. The tech stated it would cost me another $400.00 plus. What? I stated they should fix it because the engine light was not the problem. I brought it in for the alternator and wiring. What happened with my engine light? I took the car and went to work. There was no light on and then, the light was on, etc. Oh and by the way, they stated to me the valve with an open and shut flap could stay open or closed and I should not worry. They were lax in that statement. Do they not understand its my engine light? I have had my Mazda 6 for 5 1/2 years and never had a complaint regarding maintenance and repairs from the Mazda dealer before. What is going on? Or, is it just the Mazda dealers in Lodi, New Jersey? If theres a class action suit in the making, Im in.
Published: October 26, 2011
Keith of Paterson, NJ
Source: consumeraffairs.com

I own a 2005 RX 8. Kept up with the oil change and maintenance of the car,
I own a 2005 RX 8. Kept up with the oil change and maintenance of the car, I seen that Mazda was doing a recall on the motor and wanted to know how could I get my car into the program to get a new engine. I love my car and will never part from it. Ive found water in oil stick and even though it hasnt ran hot would it be a problem to have a new engine in my car? Please email me at ** for more info on this issue. Thank you.
Published: November 16, 2019
Paris of Cairo, IL
Source: consumeraffairs.com

Purchased my CX9 in late 2012. Purchased the top-of-the-line touring with a
Purchased my CX9 in late 2012. Purchased the top-of-the-line touring with all the options. Got the top extended warranty and made sure I was set for 10 years. I love the car and how it drives and handles. HOWEVER, the Bluetooth stopped working properly July 2013 and Mazda spent almost a year blaming my phone (Blackberry) and my husbands iPhone. Finally, in August 2014, they admitted they have an issue with the software and it was a module issue. Mazda CANNOT fix it. They keep putting in test modules yet they refuse to provide me with respectful customer service. I said I would be their test subject and help them, no thank you for all my time and they have made the problems worse, not better. And when I asked Mazda Canada to have the engineer working on the issue call me, nothing... I asked them for compensation. Nothing... Now, I have a car where $2,500 worth of options dont work. I cant sell the car and I cant trade it in. Mazda has left me stuck with a car they cannot fix. Mazda Canada has put it back on the dealer and is even treating them with disrespect and indifference. Feeling left in a lurch! DONT BUY A MAZDA, STAY FAR AWAY....
Published: November 25, 2014
Leah of Edmonton, AB
Source: consumeraffairs.com

I have a 2008 Mazda 6, 2.3 Sport with 68,000 miles on it. The engine receiv
I have a 2008 Mazda 6, 2.3 Sport with 68,000 miles on it. The engine receives regular oil changes and has never been low on oil. Recently the engine started making a knocking sound at about 2500 rpm. The sound got worse and it would appear that I need a new engine at a cost of around $6000. I dont see how this could happen on a product that is less than 4 years old that has received regular maintenance. Mazda is a joke but worse than that is the fact that I have recommended this brand to my father and friends (two of them now own one). I really dont want to invest any more money into this car but it isnt worth any money without being able to drive it.
Published: August 31, 2012
Mike of Summerville, SC
Source: consumeraffairs.com

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