I have been working with Hyundai on my Trip Reimbursement Case #**, and I have been appalled by how poorly the customer service is. This happened in Jan, I submitted, it was LOST internally by Hyundai, so I resubmitted in May, and I am now sitting August 2nd and still have not heard anything about it. Hyundai is a multi-billion dollar corporation, and they cannot reimburse me for the ~$750 worth of incurred expenses from a warranty claim they did for a $35,000 car? This is insane, I will never buy from Hyundai again, and I cannot believe they are still a company with this sub-par customer service. So even though I have called dozens of times, and sent countless emails, I assume Hyundai is going to give me the same response as before, NO RESPONSE. Do not shop with Hyundai unless you want to be thoroughly disappointed.

Purchased new 2009 Hyundai Azera Limited. Tired of being misrouted by the factory navigation system, I tried to order new map software from MapnSoft following the instructions in the Owners Manual. MapnSoft wrote back that the radio you have is manufactured by LG and the contract between Hyundai and LG ended 2 years ago... we do not have any update to offer and we do not foresee being able to provide an update in the near future. I called Hyundai Customer Service and was told they couldnt do anything and to see a Hyundai dealer because I bought the car from a dealer. (What in the world is wrong with that logic?) Ive seen similar complaints on the Azera forum from 2009 and 2010 Azera owners and I think its wrong for Hyundai to prematurely end the contract they had to keep their navigation systems up to date.

I have a 2017 Hyundai Tucson. I went with the Tucson because I wanted AWD. It has been one of the biggest mistakes. The first was getting a Hyundai. They don’t care about their consumers. My car has been blowing headlights- having electrical issues (my auto windows go back down when you roll them up, my rear windshield wipers go off whenever they want, my break light seems to go on and off at random. I have reached out because as a company they should only want the best products out there. I was told that “because my car is over 3 years old. There is nothing they can do for me. To bring it to a dealer and “see what I can get” for it. I owe more than it’s worth because one thing they don’t tell you when you buy a Hyundai is they depreciate way faster than you can make payments to survive. DO NOT BUY A HYUNDAI.

I turned in my Hyundai vehicle on August 25, 2011 under the Hyundai Assurance program. And on September 6, 2011, Hyundai continued drafting my account for payments even after my automobile was returned.

My daughter purchased a certified pre owned 2013 Sonata limited turbo. She took it to have regular maintenance, so she took good care of the car. On February 2017 she was driving down the road when she heard a noise from under the hood, so her friend told her to pull over so he could check it out, when he lifted up the hood there was a red glow. He immediately told her to get out of the car. Within an minute her car was engulfed in flames. The car burnt so bad, all that was left was the trunk of the car. Had he not told her to pull over my daughter and her friend would have died in that car.She notified Hyundai about this. For one because it was still under warranty and two her car burnt to the ground for no reason out of nowhere. They took about 2 months to get back to her and when they did they only offered her what they call fair market value, which was way lower than what she paid for the car. With what they offered she couldnt even touch the kind of car she had and is still making payments on. They were rude and the one guy hung up on me when I got upset with his attitude. We have called repeatedly trying to talk to someone in charge but to no avail. We have heard from a friend of hers that someone on Facebook has had their car go up in flames also. Hyundai does not stand by their product and they also have the worse customer relations that I have ever experienced. Never ever would I recommend buying a Hyundai car.

I was the owner of Hyundai i10 sport model. Yesterday, I sold out this car, and today, I have book for an i20 Asta but the staff of Arvind Hyundai Showroom in Bilaspur are ignoring my request for exchange bonus. I know very well that this is a policy of your company. I had already taken this benefit at the time of purchase of my i10 model. Besides this, Krishna Hyundai Showroom in Korba agrees to give Rs. 15000 exchange bonus so kindly direct to Arvind Hyundai Bilaspur to process for exchange bonus.

2011 Sonata is a Bright Yellow Lemon. Worst car I have ever owned. Constantly needing service and engine had to be replaced at 85K. My wife wont drive the car because she doesnt trust driving with kids in car. It is literally falling apart and every day there seems to be a new issue or a recall. As I write this review I am waiting for my car to be towed because yet again...it wont start.

In 2006, I bought a used 2004 Hyundai accent automatic from Thrifty Car rental. I had the car checked through by Hyundai and they confirmed it was in perfect shape. About 6 months ago, shifting became very hard and sometimes the transmission would refuse to shift gear even if I had shifted it with the clutch. Problems got worse. I took it to Hyundai for a diagnostic test and was told it needed a new transmission which would cost $3,000.00. As the car is so old, I opted for a used transmission and took it to a shop where my husband had his transmission replaced. By now, it is 3 transmissions later, 1 computer later and the car has been in the 2nd shop for 2 weeks with a highly recommended transmission expert and it is not working. I sent 2 emails to Hyundai last week and never received an answer. I called today, on 9/23/2011, and after some back and forth, I was told that there is no recall and that they could not help me with the car. In the meantime, I checked online and found a lot of people complaining about transmission issues with exactly that 2004 car. Pages and pages, so there obviously is an issue. My son, who is learning to be a car mechanic and therefore has access to information we normal people do not, also found information on major issues with that years transmission. Yet Hyundai insists, there is no campaign on it, so there is nothing wrong on their end. I have been driving Hyundai since 1996 and loved that car, that is why I bought another one in 2004 but that car is proving to be quite a problem. Hyundai is certainly shattering my opinion of them.

The summer of 2010, I wanted the 2011 Hyundai Sonata with a passion. So I waited for three months for this vehicle! From the moment I pulled this car off of the lot, Ive had issues with the car. Issues that I have taken to only authorized Hyundai service dealers and the issues are not fixed. Issues such as steering, tire pressure light and the car not randomly starting. Talk about frustrating. How frustrating to have my intelligence insulted when I take it to the authorized Hyundai dealership and no one can figure out the problem. How frustrating for me to pay for rentals when my car is in the shop and Hyundai cant figure out the problem because as one of the service dealers told me, Hyundai doesnt do loaners for under the hood issues. Ive been late for work five to six times, not including the close calls of being late for work because my car wont start! I have been stuck outside of an establishment at two in the morning because my car wont star. I have videotaped the instances on my phone and showed it to the servicemen that Im not making this up and their reply, The problem never happens here when we have the car, so theres nothing we can do about it. The car steering has been an issue since I first drove it off the lot and once I made it home, I called my car salesman (who is now retired) immediately. He told me to take it to the dealership if I felt something was wrong with the steering! The dealership told me its called electronic steering. I pay a $420 a month car note and $193 a month in car insurance for a vehicle I dont get to use at my leisure.Up until this point, Ive always had perfect attendance at work. I love what I do and I love saving lives. Im in the medical field and my patients dont care nor do my employers if Im late because my car wont start. Just because I drive a Hyundai that has issues that I have repeatedly taken to the dealership doesnt mean my job will give me a slap on the wrist for tardiness. If I lose my job, how will I pay my car expenses? If I lose my job, how will I have money to take care of my family and household? Its cold and snows where I live. Is it fair for me to be stranded for hours at a time trying to start a car and videotape the car not starting in order to have proof that my car has issues?! My lease is not up until August, so am I forced to stick this out until the end of my lease?The sad part about this is I originally wanted to purchase this car at the end of my lease. I went three months without a vehicle, while I patiently waited for this car to be created at the manufacturer. This was my first and last time purchasing a Hyundai! I have no interest in this car or any Hyundai product because of how I have been treated as a consumer. Not to mention, my coworkers, family and friends saw the agony and what Ive gone through with this car without any type of compensation for my inconvenience and even they are shocked by my Hyundai experience! They all feel some kind of way about Hyundai. I had a coworker tell me, My husband and I were considering the Genesis, but after seeing you with your issues with a car thats only 2 years old, I told my husband why bother? Im too afraid we too will experience the same treatment. What frustrates me the most is that Ive contacted a lemon law attorney who has been in contact with Hyundai since September and Im still nowhere! Its as if the Hyundai representative could care less about my inconvenience, my life and my job! The lawyer and I have emailed video clips of me being stranded with the car not starting, sent documentation supporting their service men not being able to fix the problem, and no Hyundai representative has said Lets start talking about how to establish this clients needs and make her experience pleasant from this day on. Its now January and I am in tears, frustrated and an emotional wreck because my job is on the line! No employers care that I have told them and put it in writing that Im waiting on a lemon law attorney to help me find some peace with this vehicle. Please look over my tardiness until this has passed. At this point, I no longer want the car to purchase nor do I want to keep the car until the end of my lease. I dont even want money from it! I only want Hyundai to take this headache away from me and take it apart and service it properly before selling it to another consumer. I would hate for someone to have to experience what I have experienced as a first time Hyundai customer. Im curious to know, how many other 2011 and current Sonata owners have had similar issues?

I purchased a 2013 Hyundai Accent GL 5 doors in December 2012. From day one, I noticed that my fuel usage was atrocious. Then it exceeded 16 ltr per 100 Km. I went to the dealer Sherwood Park Hyundai near the end of January to advise them and they gave me 3 gas vouchers. Each month I went back to the dealer and showed them my gas usage, it had actually gotten better at 14.6 ltr per 100 Km. Hyundai told the dealer to do a fuel test and it came back to 6.1 average. I said Impossible as I has all my gas receipts up to now and I still am getting in the mid 14 ltrs per 100 Km. My last fill-up was for $37.00 and that allowed me to travel 347.7 Km. Will Hyundai do anything to find out what the problem is...? NO, instead they recommend I make an appointment for a full diagnostic at my expense and see whats wrong. I DO NOT recommend Hyundai products to anyone.

My wife brought our 2008 Hyundai Sonata to the dealer for the annual vehicle State inspection on Monday, January 30, 2012. We purchased this vehicle new at this dealer, and it now has only 30,000 miles. The vehicle failed the inspection due to defective brake lining (brake pads) on both the left and right rear brakes. My inspection, the following day, confirmed that indeed the rear brake pads were almost non-existent while the front pads showed hardly any wear.I have owned many cars in my lifetime and put over 100K miles on many. I have only replaced brakes four times in all these years, but I never on a vehicle with only 30,000 miles. Suspecting a manufacturers defect, I searched the internet for other complaints about the Hyundai rear brakes and found numerous forums on the subject, leading me to agree with the conclusions of others that this is a manufacturers defect and a recall should be issued. I found 29 similar complaints on NHTSA Office of Defects Investigation. To my knowledge, Hyundai is ignoring this obvious safety issue as well as the cost to consumers for repairs that should be unnecessary for low-mileage cars such as ours.I am hoping enough pressure can be brought to bear on Hyundai to issue a recall. I have filed a complaint with NHTSA-ODI, contacted our State Attorney Generals Office, and complained to Hyundais consumer support department.

I called Bluelink using my vehicles call button. The back of my vehicle was open because my husband was looking at the flat from a nail I had ran over (which by the way the vehicle worked great to alert me of the issue) and the gentleman on the phone expressed verbally his frustration for having an issue hearing me. He then proceeded to ask me why I had called since someone was already working on it (my husband). Then he hung up on me. Had he stayed on the line I could have explained that we couldnt find the key for the lug nuts. This was a terribly disappointing experience for the first time using this service.

2010 Hyundai Elantra - The transmission jerks right from take off. At around 40mph, it will sometimes rev and not speed up as the car slows in traffic. I have almost been hit several times. I took it to the dealership, where we have paid for that ** warranty. They said they tested it, found nothing wrong with it. It still does it. Avoid this car. My previous car was a Dodge Minivan and oh how I miss her so. I hate this Hyundai with all my being.

I bought a brand-new Hyundai Tucson 2014 with 83 miles. After 4 months and a torrential rain all my books in the left-rear passenger side floorboard, were soaked. I went to the Decatur Alabama dealership and they cleaned the water out. Long story short the Hyundai dealership has (1) replaced seals around the door, (2) sealed the roof railings, (3) resealed the roof railings. (4) the Hyundai Motor Corporation called in LEAK PRO guaranteed 1 yr not to leak. 11 months later after torrential rains, the back floorboard left passenger side was full of water. I have sent a certified Alabama Lemon Law letter and called BBB Auto Line asking for replacement. I know one person with the same issue with the same results. Anyone else out there? May go to arbitration. I am waiting on Hyundai to call me.

HYUNDAI IS THE WORST WORST WORST! I HAVE BEEN TRYING TO TALK TO SOMEONE IN CORPORATE FOR OVER TWO WEEKS. Everyone in my family owns a Hyundai. My son has a 2012 Sonata that started burning oil. He brought it to Star Hyundai who fixed the problem but actually made things worse. He then brought the car to Plaza Auto Mall where he purchased the car and was told he needed a new engine due to what Star Hyundai did. The warranty claim was denied because they said he never had an oil change. He then produced 8 receipts showing all the oil changes he indeed did have and still they declined the warranty work. He was told that we had NO RIGHT to know why it was denied. On Feb 16TH I spoke to a MS. ** who said she would get back to me within 48 hrs to find out why it was denied. It is now March 5th and still no call back. Today I called corporate and theOPERATOR would not let me tell her what the problem was. When I tried to speak she said SHUT THE ** UP then she hung up. I called back repeatedly and every time she hung up. I have traded in my car and will be buying a Subaru. My son unfortunately was so desperate he traded in his car at Plaza Auto Mall and leased a new Sonata - which we all regret.

Purchased car new in March 2013. Had towed to shop for repairs when brakes failed in May 2013. Received car back in June 2013. Car ran well, battery charged correctly and all was good for awhile. Car started to shudder/jerk a little at takeoffs from a stop again. Light and sporadic. August more frequent, September it worsened and October it had gotten bad again. End of October 2013, left my home and the car shuddered at start and went about 60 ft to stop sign again and breaks locked up solid, no lights or warnings on dash. It happened again at third stop sign! (still with-in two blocks of home). Forget the errand now just have to get it home and call for tow. Pulled out into highway in left turn so I can get home easily, and car stops locked up solid in middle of turn and road. Loaded log truck heading towards me and I cannot get car to move. Took several stomps on accelerator peddle to get it to finally crawl forward. Crash avoided but the grill filled the entire passenger window and then some. Got car home and towed to dealership the following Monday morning the 4th of November 2013. Dealership said they could not duplicate, but had huge data software upgrade for car. This was supposed to be done the first time. I told them on Monday I was not getting back into car period. Now in contact and waiting just a few more days before formal full-out legal battle begins. Hyundai has known about this life threatening safety issue for years and instead of fixing has only made it worse. Do your research before buying. I will be doing a lot more in-depth search prior any future purchase.

I have had my Veloster for 1.75 years and in the last two months, it has been in the shop now two times to have the fuel pump replaced. This time, a week while the tech talked with the company tech because they didnt know what was wrong, decided to replace the fuel pump again but mentioned it had two fuel pumps. I cant find anything about a second fuel pump. I am really concerned as it at times wont go over 20 mph and this good be very dangerous on the freeway. I love the car but not real happy about this problem which is now become reoccurring!

A.) OVERALL QUALITY: Hyundai is now (and will be likely continue to be involved in) --> MULTIPLE-CLASS ACTION LAWSUITS

Air bag light will be illuminated after battery terminal separation, or minor maintenance. It will shut off after 15k miles.

So far there have been 5 recalls on this car. Supposedly 4 of them have been fixed but the problems still continue. The transmission slips. It is not engaged after coming to a stopped. There is absolutely 0 acceleration which means it puts your life in danger every time you get behind the wheel.

On June 2020, I purchased a Palisade 2020 at Lougheed Hyundai. The car was purchased new. I quickly discovered that this car is in fact was damaged during the manufacturing process. Or, this may have been the result of damage incurred by workers at Lougheed Hyundai, which was then covered up. After a few days of having the car, I went to an automatic car cleaning service. After completing the wash, I noticed discoloration on the car body near the wheels (near the back passenger door) because its paint peels off.What bothered me with my experience at Lougheed Hyundai is the terrible customer experience and the general manager doesnt care of the customer. He offered me to repaint that part which is included in the warranty or he can replace that part of my car with a another new car!! So it might have been happened for my car before I purchased it. As a new Hyundai customer this is a very disappointed experience which I never had with different manufacture.

2012 Hyundai Elantra does not get 40 mpg: I purchased the car brand new, and now, I have 12, 000 miles on the car. I drive 38 miles each way to work everyday. I drive mostly highway miles and always set the cruise at the highway speed limit. The car promises 40 mpg highway. I have never gotten more than 36 mpg. When I contacted the dealership, they said that it will get 40 mpg after I have been driving about 1,000 miles on the car. I am now at 12,000 miles, and it does not get 40mpg. This was the only reason I chose this car, and now, I am stuck with this loan for 5 years and I am very unhappy about this issue and the lack of response from Hyundai.

I purchased my 2013 Hyundai Elantra a few months ago with a remote car starter. I have had remote starters on my two previous vehicles. A remote car starter is a one-touch convenience which I depend upon specifically during the winter. The remote car starter was installed and when I picked up my new car, I was advised that in order to start the car with the remote, I must first press the lock button twice (lights will flash and horn will toot), and then press and hold the starter button. The remote is supposed to function within a range of 2500 feet. This is not a convenience. I have been able to start the car only a few times with the remote since then. Most times it does not start.If I am not close enough to the vehicle to see the lights flash or hear the horn toot, I have no idea whether it can actually be started. On occasion, I have even stood beside the car and tried to start it and nothing happens. This is absolutely ridiculous. I stopped by the dealership today and asked about having it removed. I was advised that it would cost me over $300 to have this done. Hyundai Canada has echoed this. I am furious. I want this starter removed and would have a simple one touch remote starter installed. This Hyundai remote starter is an expensive waste of my hard earned money. If I had known that this inconvenient type of remote starters was what they were installing, I would not have requested it.

If you happen to purchase a Hyundai that has an engine safety recall. You will not only be paying for the new engine Hyundai will be profiting from you. Hyundai has figured out how to make their customer pay for Hyundais bad engineering. They charge you 6,000 dollars for a new engine that failed from their bad engineering. The engine that cost them 900 dollars. Great customer support make money from your customer because of your fault. To make it even better they will profit from it again because the new engine has the same problem. What a wonderful company. I work for their OEM. I know how much they pay for their parts.

I currently own a 2005 Hyundai Sonata but decided to get a new car 2 years ago. Not knowing what I really wanted, I decided to lease a new 2016 Hyundai Elantra GT. Prior to the end of the lease in January 2019, I received a letter from the dealership stating that they will cover termination fees, excess wear and tear, disposition fees and over mileage fees. I leased a new 2018 Hyundai Kona in August of 2018. To my surprise, I recently received a bill from Hyundai Motor Finance Company for over $1,300. I have made countless phone calls to both the dealership and finance company to no avail. The dealer says they have done everything they can and do not understand the charges, the finance company says that they are just going by my contract and here I am stuck in the middle with a bill. I ended up paying the balance for loss of sale, a term I heard only after turning in the car. The Hyundai Motor Finance Company has even charged me $65.00 a hubcap for curb rash; $260 just for hubcaps! When speaking with one of their representatives, she explained that they want the car back in the same condition I got it in; In other words, they do not accept normal wear and tear. They are a third party just like any other bank and really dont have anything to do with what dealerships tells me. Unless you are willing to read all the fine print in your contract at the dealership, which is kind of hard because all they really want is to have you walk away with a car, take the contract home and read it before you sign for after it has your signature, you are legally bound to its terms. Dont expect the dealership to explain to you important terms like loss of sale; the difference you are responsible for if the car is not sold at auction for a price that covers the remainder of the lease balance. Call the Lease End department before you turn in the car and arrange for a pre-inspection so you can fix everything at a fraction of the cost. I could have replaced all four hubcaps for less than $100. I now purchased the excess wear and tear insurance for the new vehicle; lets see how that goes?

In June 2011, I bought a Hyundai Elantra 3-year warranty. I was excited because it is just what I wanted. However, several problems started to occur. First, the indicator switch had to be replaced within the first 2 weeks. Second, after six months, we experienced screeching noises. I took it to a local dealer on various occasions. They replaced the break calliper and brake pads etc. but the noise still persisted. My husband said it was a release bearing but they did not agree. I took it to Johannesburg and after ten days, they agreed that it was the release bearing, which they replaced just before the warranty expired. This process took over a year. Third problem was the indicator switch was faulty again and it had to be replaced again. After the warranty expired, it had a knock in the engine, which they diagnosed as a valve lifter. We paid over R4,000 to have these replaced. The day we collected the car from the garage, there was an explosion, during which, 6 cars were burnt out, fortunately, mine was in the wash bay. There still was a noise in the engine. Two weeks later, when they had a temporary workshop, they gave me a quote for a further R15,000 for replacement of Chain Guide A & B, Timing Chain, Chain Tensioner, Oil Pump etc. The even quoted for replacement of boot latch (very noisy boot) and still have to replace indicator switch.I am so disappointed. Everyone who I have been in contact with regarding the car has admitted that this should not be happening to a car that (at that stage) only had 60000 km on the clock, now R72750. None of the Elantra cars in Kimberley have similar problems. I spoke to a few of the owners personally. All I am asking for is a normal sounding car. I am embarrassed when people ask me why the car is so noisy, even my lady friends who do not have a clue anything about cars, are concerned.I am now waiting for them to repair the car and the parts have been ordered. They cannot carry out the repairs, as they are waiting for a part, which was shipped to SA and is taking forever. It was ordered weeks ago and their words are that it is taking so long because they have never needed to order a part of this nature before. My husband is a pensioner and does not drive like a maniac. He is a very careful driver.I am not a difficult person but I am so disillusioned. I love the Hyundai product and bought an Atos for my daughter years ago. She loves her car and never has any problems. To me, the Elantra we bought was a dud. The outside looks good but it is bad on the inside. I could write a book but am only focusing on the most important. We do not have the funds to buy a new car and we bought the car for R160,000 and the book value is now only R71,000. I implore you to attend to this complaint and not just ignore it. I am sure that if you were in my place you would feel the same. I have spoken to consumer services on numerous occasions but to no avail.

I purchased my 2005 Hyundai, in late 2004. Since the day I owned it, I’ve had trouble with it, like from only 2000 miles on it the engine had a noise. I took it back 4 or 5 times, and they kept saying they didn’t hear anything. Well that is wrong, because the service manager that was there at the time heard it. I want to know what happened to him as he is no longer there. I went back one time to get my oil changed and found out that they only changed the filter and not the oil, which I could prove, so I made up my mind that I would never go back there for service. Now my car has only 48,000 miles on it and I have a real bad noise in the rear end. I took it up to them and they told me it was under warranty. A couple of hours later they called me and told me they would not fix the problem because of not having it serviced by them. The car would be serviced for as long as I owned the car, not by Hyundai but by my own service person, which should not matter because by law, you dont have to bring it to the dealer. This dealership has had a lot of problem with people over warranty work. I know of at least 13 people. The dealership has a bad name to begin with. Now that my car is 6-years-old, I am going to let people know just what kind of cars they have and how the warranty is nothing but a rip off. If I could talk my wife into it, I would like to paint the dealer’s name on the car to show what kind of junk it is and also let them drive it. Maybe thus I could stop another person from making the same mistake I made by buying one. You know it is a shame that when a person buys a car or truck, the first thing they look for is the coverage it has. By then if ever something would go wrong, they would not to be ripped off, like people from this dealership and the company. I will post on the internet and facebook for people to contact me, so like I said, I might stop someone from getting one of these cars. All I could say is thank you for reading this letter and to let you know my true feeling about a Hyundai.

My father owned a 2013 Hyundai Elantra. Previously the car had shown multiple failures such as the steering unexpectedly locking or brakes making loud obnoxious sounds. A few days ago my sister and mother had gotten into a car accident. The car had went airborne and went head first and hit a curb. The car is currently totaled and my mother had multiple injuries. The airbags had not opened during the process. This is outrageous and we would seriously like to have this problem solved. Luckily no one was in critical condition, but still this should never happen.

When I purchased my Kia (At Hyundai), it was used so the dealership offered me an extended warranty that they sold, so I bought because you know, it’s a used car. Well last week my engine locked up on me randomly on the highway so my initial thought was “Call Hyundai because they sold my warranty to me.” So I did, and they came and towed my vehicle. Well until my extended warranty covered my repairs, I could not get a loaner so I was stuck with nothing. The next day I called and they informed me that I needed to provide proof of all my oils changes but I’ve only ever gone somewhere once to get it done. Others were done outside of a shop because I mean a lot of people do that (wasn’t done by me). They needed AT LEAST two from an actual mechanics shop (per my warranty although the warranty just states I need proof of oil change even though just giving them a receipt wasn’t enough). Well I didn’t have what they needed. So they asked if they could be approved for 2 HOURS of labor so they could get to the issue of my locked engine, through email, which was fine at the time because I was like whatever I just need my car fixed and I thought they were trying to help me out. Well two days go by, I had left the GM TWO voicemails, and no returned call so I drove up there myself to talk to him. THAT WAS A JOKE. He basically said my warranty wouldn’t cover it because it looks like it was a neglect on my end but he wanted me to keep it there “just in case”. A couple days later I find out about a settlement going on between Kia & Hyundai where they are having to replace certain models engines (A LOT that is) because of the recall on them. Hyundai swore they spoke with someone at Kia and asked if there was any recall or extended warranty on my motor, and the guy at Kia said no. COME TO FIND OUT that is NOT what the guy at Kia said and what’s crazy is Hyundai KNOWS about the protocols for this recall on my motor because they have the same issues with theirs!! They then blamed me for it not being fixed and having to owe because I “interrupted” the inspection being done by Apex, but the ONLY reason I did was because I needed a loaner ASAP and Kia promised I’d have one as soon as I got my car over there because they knew the issue fell under the settlement agreement that Hyundai knew about too but stated they were told I didnt have an extended warranty with the settlement which is why they went through Apex. But, Apex would have seen the engine was locked and known about the settlement which would have resulted in them denying the repairs. AND HYUNDAI knows that they would’ve have had to send it to Kia anyways due to my engine being locked, but they decided to take it into their own hands so they could make SOMETHING off of me. I not once signed ANY paperwork because they were communicating with me through EMAIL (how professional I know). And then the service department got MAD at me because I called and tried to get ahold of their GM (that was a joke, HE is a joke). He never returned my calls, so I went up there myself and spoke with him (that was also a joke. I don’t even see how he’s a GM).Needless to say, they will not give my car to Kia until I pay them $600 when I only approved them for 2 hours of work. And when I mentioned this, the service manager said it was because they had to reassemble my car before they could tow it, which is fine but I NEVER got a call about this or ANYTHING. When I mentioned THAT, he then replied with “Well I can disassemble it and you can come pick it up that way then”. When I say I will NEVERRRR give this sorry dealership my money EVERRRR again, I mean this with everything in me!!! They take advantage of the fact that I’m a woman and I don’t really know what’s going on.They tried to say “Well even if you pay the $600, you’ll get reimbursed by Kia for it” and after speaking with Kia’s director he informed me that that is NOT true and that it would be EXTREMELY tough to get them to reimburse me. This Hyundai dealership has taken my niceness for granted, and I hope that NO ONE ever gives them their money!!! I know $600 doesn’t seem like much, but I pay for EVERYTHING that goes on in my life, by myself (w/ Carrington’s help too) and I refuse to give my money to these hateful, disrespectful, worst communicators, ANY OF MY MONEY. This place just wanted to make SOMETHING off of me because they knew they’d get basically nothing. What’s sad, is if my car could just get to Kia I would have a brand new motor due to the settlement and be in a loaner car. Right now because of Hyundai, I have gone two weeks having to depend on my mom. And I will be contacting the BBB.May I add that the service department made it very clear that I pissed them off by going to the GM. I am a college student and have two kids who I have to get to school every morning as well as myself to work!! And I’ve been without any kind of vehicle for two weeks. They have ZERO signed papers by me, and I just can’t believe this at all. The service manager said word for word “Well if you’d like I can disassemble it and then you can come pick it up” all because I said they never called and asked for my permission before doing something that would cost me this much.

Doesnt work in Canada - I filled all required fields in on my Desktop PC, pushed enter and received a message saying I could not register at this time etc. A few minutes later I got an email stating I had successfully registered BUT I was not registered for remote start etc. just emergency. There was a phone number that I was to call to get registration sorted. I phoned during normal working hours and was directed to voice message system that said they would get back to me within 24 hours, left a message. Two weeks have passed with no call from Hyundai. I do not understand how they can keep heavily promoting this application when, clearly, it does not work. I understand other users are having the same problem.

I was forced to sign a lease for 2012 Hyundai Elantra by Herb Chambers Hyundai of Auburn, promising a great deal and rebate. But they have put more than $3,000 above their MSRP of $21,495. They gave me no rebate. When questioned, they said this particular car doesnt have a rebate. But that car always remained in their specials page with all the other deals! They did all malpractices in the lease calculation and made me put a down of $530 - $2,000 cash and $3,300 trade-in. Still, they made my monthly installment $291.44 for 36 months with 12,000 miles per year.Their advertisement says MSRP $21,495, monthly installment $234 for $0 down! I paid $5,300 down but my installment is much higher than what their ad says. I contacted them many times with this but their response was so sarcastic and humiliating. The managing director asked me, Then why did you take the car? in a very sarcastic way. They even openly accepted that they put a higher MSRP purposefully and they do have the right from Hyundai to do so.I complained in Hyundai consumer affairs but they closed the case just listening to the dealer saying that they gave me a huge package of accessories which made the price difference. The accessories the dealer gave me did not cost beyond $1,000, but the lady who represented Hyundai was not willing to listen to me. She was in a hurry to close the case. I am trying to get justice in some or other way.

In August 2015, I purchased a 2015 Hyundai Tucson in 2015. I have had all routine maintenance done and the car has 86,000 miles on it. No mechanic has ever told me of any engine issues or potential engine issues. Two weeks ago, I was driving home at 10:00 PM. Without warning, my engine seized and my car stalled in the middle of a very busy, dangerous intersection. Thanks to the assistance of my father and a good Samaritan, I was able to get my car out of the road and I was able to get safely home. However, this had the potential to be extremely dangerous for myself and other drivers on the road.I took my car to a local Hyundai dealership and I was told by a certified Hyundai mechanic that I would need a new engine. I immediately contacted the Hyundai Customer Care Center and I was told that because I am not the original owner, they will not honor the 10-year/100,000 mile warranty. I was told they might honor the limited warranty, but I would need to come up with records of every oil change I have had on the car. Other than that, they have been of no assistance to me. I am beyond frustrated and furious at this point. This is not an issue of user error, this is clearly a defect on the part of the manufacturer and they should be the ones resolve the problem. I consider myself an informed consumer, and I would not have purchased this car if I had known this was a possibility.

I called them this morning because of a flat tire in my driveway. I was off the phone in less than 5 minutes. The estimated time of arrival was 9:21 am. They actually got there 10 minutes early. Everyone was wonderful and helpful. Fast and courteous. Not one complaint. Definitely would use them again any day of the week.

I spoke with Lindsey in Corporate. I was told that the paint warranty had expired and nothing could be done. The hood was deplorable. I want something to offset my $600 repair costs, free tune-ups, free oil changes.

I sent my payment on the 24th of Nov, and it was due in the 22nd, I receive a late charges of $55.04, called customer service to waive. They refused strongly, they are rude, unprofessional and nasty... Im leasing an 2016 Equus, will never lease from them again. I left Lexus for Hyundai, that was the stupidest mistake I ever made, will make sure all the people I know will not lease from those people.

Love this Hyundai SUV! We have over 200,000 miles on it and it just keeps going and going! Weve gone on many road trips and it handles like a dream. Weve traveled from CA to Florida a couple of times and never any problems. The car holds all our luggage on road trips, keeps us protected and fun to drive. I love the heater/air conditioner, smooth ride, the rear seat folds down to hold our luggage on long trips and for any big items we may buy and very comfortable to sleep in if we need to. But I wish they would make it a little better on mileage.

I took my car in because I have been having trouble with the transmission. I have been very stressed because I do not like to drive a car that shows it is having problems. I have problems when I put it in reverse. I jumps and jerks. Also when I get on the free way, it struggles to shift gears. I was told that I needed to drive it for one or more months until the transmission breaks more. I am very worried because I get very nervous knowing it might leave me stranded or worse if I am in a free way.

I have a 2007 Elantra. First, I had to replace the rack and onion at 75000 miles, which is highly unusual for a vehicle. Of course it was just 10k over mileage to be under the warranty. The certified Hyundai dealer told me this was the problem and I had it replaced but the steering still felt sloppy and I made them keep looking. When they finally looked at it they realized the bearings in the steering shaft were worn. They were going to charge me for this but I told them I just paid 1200 for a fix I may not have needed and the dealer did not charge. When I came in to pick up the car the dealer as Lee said they would cover it under the power train -- I still havent figured out how the steering column is covered and the rack was not. I also reported this to Consumer Affairs and they listened but didnt do anything to make it right. Now the car has 85,000 miles on it and it has stalled out when Im going slow or idling. Its happened about 4 times in 6 months and it is very dangerous because its so random. I hate my Hyundai and will never buy another one. Its a great warranty on a piece of junk.

I co-signed for a car for a relative whose car got repossessed. They sold the car at an auction for $6,000.00. Now they have placed a lien on my car because I cannot come up with roughly $13,000.00 for the car that was repossessed. I have been making monthly payments until I get it resolved ($13.000.00). I have never been late/ahead on my 2011 Hyundai Tucson. They have been unwilling to cooperate with me about this issue.I corresponded in writing (30 days in advance). Im permanently disabled & on a set salary. They said to contact them within 30 days, which I did, & heard nothing from them. I have paid $1,600.00 toward the repossession. Now they have placed a lien on my car. I replied to them in writing, no phone, & have not heard anything. I told them I could not obligate myself for a set amount because of medicine, doctor bills, medical bills, & daily living expenses in this economy. Like I said, I have heard nothing in writing from them. I am supposed to cooperate with them, while in return they have not assisted me. I signed 2 cars from them.

I purchased the car late Sept 2015 and as of Feb 2016 have had issues with the idle, shaking at a complete stop and not getting the mileage advertised. I spoke to the dealership and Hyundai corporate and was told that no resolution is available at this time that when a resolution is available they would contact me. Am I just suppose to keep throwing my money away putting gas in this car and making my payments when its not even running appropriately?

I purchased a brand new 2016 Hyundai Sonata in March of 2016. In December 2017 the cars power steering suddenly failed without warning. I took it into my local Hyundai dealer who saw no issue with the vehicle. In March of 2018 the power steering failed again on a busy highway and my children and myself narrowly escaped being hit by a tractor trailer. Finally the dealership ran a test and said the EPS system needed to be replaced. I contacted Hyundai consumer department to file a complaint and was treated very rudely. At first they refused to offer a loaner vehicle for the time my car would be out for repairs but the dealership worked a deal out with Enterprise. I’m on so much mental distress and afraid of driving this vehicle l.

It is a common experience for the visors to fall around 60,000 miles on Hyundai Accents. I found 22 complaints on the internet right away, without delving very deeply. The driver visor fell on my head while driving, so I couldnt see for about 15 seconds. This is very dangerous. It also hurt my head. Had to hold the visor up until I got home. Then had to cut it off. The passenger visor fell a few months later. Called customer service and they kept telling me a case manager would call me. He was supposed to call within 3-5 business days. He didnt call for 25 days, until I kept calling and wrote a customer complaint on the Hyundai site. Even though this is quite a common issue... and a safety issue that is happening to many people, I was told that Hyundai wont do anything to help with the costs. It costs $300 to get both visors fixed.

Bought a Hyundai Elantra 2010 at Linwood in Paducah. A/C not working but did not know it; accepted hot air from it as normal. Drove in this condition with my cat to Lexington, KY; cat suffered heat exhaustion. Took it to the Glenn Hyundai and they said they fixed it. Same problem cropped again and again. And sometimes I did not use A/C. When I took it the last time for the AC: Dealer rep accused me of going there a few times and not ever mentioning that the AC was a problem and once I had not hit the button. Dealer said fixed it the first time - that dye was placed and small valve problem fixed. But I heard nothing about this. This time by mistake I saw the dealers notes which said cracks on belt. But that was not mentioned to me. Why were these belts not replaced during warranty? Do they wait until the warranty is over to cheat?Also, early on, I drove to another city and felt the steering pulling to the right. Being inexperienced and afraid of big trucks, I drove into the guardrail but I distinctly felt the tug to the right. This was in Jan/Feb 2010. In 2014/2015, Hyundai asked Hyundai Elantra owners to go to the dealer and get this steering problem fixed. Surface of steering wheel, brake lever, brake and gas foot pad all eroding after only 1 yr or 2. Got a lemon. Regret buying Hyundai. Nightmare car!!!

I have leased two Hyundais in the past 5 years and just paid one off nearly 2 months ago and Hyundai Finance still has not provided the title. I have called over 50 times (if you count all the times I was hung up on due to their hi-tech phone system). The buyer of the car is demanding his title and rightfully so. They keep telling me it is in the mail. They have great cars/SUVs, the worst service ever! I have been lied to every time I call. They said this time the title will arrive on Wed. 12/5/12. They told me yesterday they would give me a tracking # and when I called today, they explained, It was sent out in regular mail, sorry. Its unbelievable.

Well I have written many reviews and yet I truly do not think anything has or will change. I could sum up Hyundai quickly or at least the warehouse that ships out their parts for service, Incompetent. I hate using a word like that. See, some people just loosely use this word on companies just to rant but Hyundai is truly not a well oiled machine like the cars that they sell. At least the company doesnt worry about the management, or any sales reps that are selling the vehicles. That company runs entirely on the market pushing for an affordable and reliable vehicles. When it comes back to the human aspect of the company like CUSTOMER SERVICE, out the door it goes. I have had an awful experience with their service and being shipped out wrong parts for the last 8 weeks now. I have yet to see my car and all Hyundai is doing is taking more time to complete a task. The loaner vehicles that they have issued me (now 2) is not what Im paying for nor do I want it. This service dept has had my car in the shop for 8 WEEKS to just replace a motor in a sunroof. Thats it... But now the Gm will not take my calls due to he is ALWAYS too busy and the Sales Manger is so brash and rude to me I feel like he thinks he owns the place the way he talks to me. Just an FYI, If customers dont come and buy the vehicles on the lot, then you dont have a job. I think in the game that you play, you should be more grateful to the customers that provide for you. I would give this company and experience a 0 but it is not an option. I have written so many of these complaints that this one is just a brief summary of the incompetents of this company and truly I cannot waste anymore time on a concrete wall that will not budge. Sorry Hyundai you have taken this route because you use to be on top of your game. I know that I am only one person you have decided to pushed away but we add up quickly and your company depends on us, the consumer. I hope that this message reaches out to the top of wherever it needs to go to and some sort of something happens as oppose to you guys treating me with disrespect. I am only frustrated because you have yet to reach out to me and consult and make better. As a company that deals with a lot of customers I would feel that would be your top priority, not to just sell cars and then leave the customer high and dry. Thanks Hyundai for the experience, you have truly made me very upset and shown me again that dealership as yours just will never get it. Its not about you guys, its always about us... THE CUSTOMER.

I was on my way to work this morning and a tractor trailer nearly slammed me from behind. Later, I was flagged by a woman, who nearly ran into the back of me, and told that I had no break lights. Now I knew why the tractor trailer nearly ran me over in the morning. I went home and checked everything; bulbs, fuses, connections, and pedal. No brakes. So, I looked online for possible reasons for this and found that Hyundai had a major recall for this thing called the break relay switch. So, I looked for something that would show me where it is, how to change it, and possible other reasons for the problem. Nothing. Next, and finally, I called Hyundai and asked if there has been a problem. I was told that there is nothing that they can do and that I should go to the dealer for a check. The woman on the phone told me there are no recalls on my 2011 Hyundai Accent. I asked her if it turned out to be this switch issue that has resulted in the massive recalls for other model years, would they reimburse me or approve me to repair this and she stated that Hyundai would not. I told the lady that this is my 4th Hyundai and I have had few issues. However, losing both brake lights at the same time for no apparent reason is suspect. I am very displeased that, in spite of the million recalls for a seemingly identical problem, they would not reimburse me or approve repairs to it if it is indeed the problem. It is a shame that a loyal customer of a product and who has spent almost $100K with a company, is not honored for the loyalty given. It will be a shame for Hyundai if, for the price of a $10 part and service charge, they lose a customer. So, Hyundai, if you read this, tomorrow I am going to follow your advise and drive my car to the dealer. If they tell me it is the brake relay switch, I will trade my car in and never purchase another vehicle from your company if you or dealer do not do the right thing for a part that seems to be responsible!

I was told that I would get towed within an hour. I called 2 times to see why they hadnt showed up. Each time they said it would be another hour. 3 1/2 hours later the tow truck arrived. He said that he just received the call. I asked if AAA would have been quicker, and he said yes that I would have gotten help right away.

I purchased/financed a 2016 Tucson Limited AWD in November 2015. In August 2016, I started experiencing issues with my transmission. Whenever I am in traffic, my car will buck and feels like its going to stall and sometimes barely accelerates. When Im stopped at a stop sign or traffic light and go to take off, my car barely accelerates. There are times where Im barely going 5 mph and the RPMs are high and then all of a sudden will start bucking and then go into gear. Ive had 3 almost near accidents because of this. When Hyundai came out with the DCT recall in October 2016, I brought my car to the dealership for service on the transmission recall. I continued to have the same issue, but it recently got much much worse. I brought my car back to the dealership on 4/1/2017 for the same issue. They performed the same exact recall again. As I was driving to work on Tuesday, 4/4/2017 my car started doing the same exact thing. I called the dealership right away and dropped off my car the next day. I picked up my car on Thursday, 4/6/2017 and drove it to work today, Friday, 4/7/2017 and I was experiencing the same EXACT thing. I drive almost 80 miles a day to and from work, always in traffic and Im terrified to be stuck in traffic, or to sit at a light/stop sign because Im afraid Im going to get in to an accident because of this. I called the dealership again today to let them know that Im still experiencing this and the service adviser left me a message saying that theres not much more he can do other than to keep performing the update on the DCT. That update was performed 3 times now and we havent gotten anywhere. Im terrified to drive around with my infant in this car let alone myself. Ive reached out to corporate and filed a case with them. This car is unsafe!!!!

While driving at 70 miles an hour on I-87 using cruise control, the car jerked, check engine light came on and the car completely stopped accelerating. There was no response when pressing the gas pedal. Luckily, we were near an exit. We were not rear ended by a truck and were able shift lanes and to roll off and put our hazard lights on. On the exit, the car came to a dead stop. After checking the engine, we turned it off and the car started back up. And we were able to drive to a local service station concerned about driving any farther. The mechanic was able to determine there was an error code related to the throttle control. On restarting the car, the engine lights reset and the car ran normally.We continued on our trip. When we returned home, we brought the car to the Hyundai dealer where it was purchased to service the car. After they examined the car, we were told there was nothing they could do as there were no error codes in memory. They said that we should continue to drive it until it happened again. When I mentioned that there was a technical service bulletin regarding the throttle sensor and it should be either replaced or tested, I was told that they could not do anything until an error was recorded in the memory of the computer. It was because Hyundai USA would not cover anything under warranty, even though this was a serious safety concern and would most likely to occur again. When I asked if it was likely to occur again, I was told most likely it would happen soon and to be careful.A month later, when traveling on a long trip, it happened again on the Taconic State Parkway in New York. I was traveling at about 65 miles per hour. This time there was no shoulder. But I was able to partially pull off the road and put on my hazard lights as cars drove by and avoided hitting mine. Based on my prior experience, I turned the car off and was able to restart and move again. This same situation occurred four (4) more times as I was able to get my car finally back home to the Hyundai dealer to service the car.The Hyundai dealer replaced both the throttle sensor and the pedal assembly. The car appears to be working properly for the last two weeks. Having researched the problem with acceleration, I have learned that many others have experienced this similar and potentially dangerous problem. After speaking with other Hyundai service technicians, I was told off the record that this was not an uncommon problem. As the sensor is less than $85, I am not sure why Hyundai did not address this problem when I first brought the car or as a recall. The consequences could be much more serious.

I have a seat belt in the back middle that the strap is too short and it falls in the seat belt hole in the seat. Big and little hands can not get it out. I have to carry a plyers in my car to pull it out. I explained this to Ed service manager and he said the car functions fine. Jim Smith, said that this was unacceptable and would take care of it. The next day Jim Smith changed his story and told me I had to call the 1-800 and file a complaint. They did absolutely nothing to help me and said the same thing that Ed said. Shouldnt it be an embarrassment to a company when their customers need to carry a plyers in their car to pull the seat belt out? Their customer service is the worst I have ever dealt with. This is my first Hyundai and my last.

This company claim to be helping during this difficult times. They are not. They play games about payment dates so they get excuses and reasons why they cant help you. Very bad customer service from Mike on May 18 at 3:45 PM. Dont use this company they just want all your money and will not help you.

The timing belt went out on my 2008 Hyundai Accent with just over 63,000 miles, just over the 60,000 warranty. But thats not the worst of it. The dealership where I had it towed told me that I have a cracked cylinder head also. So here I am 600 miles away with a loaner because they couldnt fix it then. That was last week!I called Hyundai, but they say it is out of warranty. I have had other vehicles with lots more miles that needed a timing belt replaced, but nothing that affected the engine like this.

I have a 2012 Genesis Coupe 3.8 loaded.. leather interior, etc... The car is only 2.5 years old. The back seat leather started to fade about a year after I bought the car. The front seats started to fade and rip about the same time. I had to give the service dept. bad rating in order to get their attention. They agreed to repair the back seats but refuse to repair the front seats. Im the only one in the car 95% of the time. Ive owned many cars with leather interior. Ive NEVER had such experience where the interior quality is so poor that it falls apart on its own. Im so frustrated with them that Im ready to trade the car in and get something else. This car has been sub-standard in quality and overall value. I would recommend that you stay away from this make until they cleanup their act. Very disappointed.

Hyundai Palisade vehicles (2020-21) have a defect with a windshield causing them to crack from minimal impact and sometimes no impact at all. There are many reports of this all over the web. Hyundai however is refusing any assistance to consumers and denying that there is any issue at all. My windshield cracked and had to be replaced when the car had just 500 and it didnt even get hit. It was a detail shop getting cleaned, etc.. Hyundai should step and start taking responsibility plus reimbursing owners who already needed to have their windshields replaced and also offer free replacements for OEM glass going forward for many reasons:1. Hyundai and Kia are related companies. Palisade and Telluride are related vehicles. Telluride has exactly same complaints regarding the windshield and Kia sent letters to all the owners saying this issue is being looked into and in the meantime offering free replacement and/or reimbursement if the windshield has to be replaced. Why isnt Hyundai doing the same?2. Almost every single complaint on the NHTSA website is about the windshield. There are over 85. This is not a coincidence! See: **3. I am sure you are also aware that there is a class action lawsuit about this same windshield issue. Again not a coincidence. There is a reason why there is a lawsuit.Hyundai should do the RIGHT thing just like KIA is doing and reimburse owners for windshield replacements especially when they are cracking WITHOUT even being hit by anything. That is a defect in your product!

I bought a 0KM Hyundai Tucson here at Argentina, and it had its gear box ruined when an official Hyundai workshop got GL5 oil in it, instead of GL4. GL5 oil eats this type of gear boxes which have yellow metals in it, such as bronze. After this, the gear box started having several problems and malfunctions. They accepted their error but never agreed to replace the entire gear box; they just repaired it instead. By now, they have made two repairs to the gear box, and I am now having several new issues back again. They still dont agree to replace it for a new one. This would be the third time the gear box should get repaired, and the vehicle only has 80.000 KM. I am really disappointed; this is really unfair.

In July, our car broke down in Georgia. We live in New Jersey. We had Roadside Assistance bring it to the nearest dealership. The dealership told us it was our transmission but the car was still under warranty. It took five days to get a rebuilt transmission and put it in. In the meantime, we were stuck in Georgia. I was told to send originals of my expenses to Roadside Assistance. It cost me over $700.00 for hotel, rental car and food for five days. They only reimbursed me $300.00, which they said was the max amount. So why bother telling people to send in the receipts for hotel, food and car rental?While we were driving home, we heard a rattling noise that wasnt there before. I called Global Hyundai in Plainfield when we got home and explained the situation. They said they would have to charge us to diagnose the car because they hadnt done the original repair. I called Hyundai Corp. and they said that wasnt right, to have Global call them, but before we had a chance, the trans went again. I had it towed to Global and they they said they fixed the problem. They wouldnt address the rattling noise unless I paid for it because they said it had nothing to do with the trans. I dont know how they knew this since they never diagnosed the problem. We have had the car back one week and the trans went again. They said we need to upgrade the trans and that we would have to pay for it. I called Hyundai Corp. again and they said the trans computer should have been updated when they replaced the trans in Georgia and that they would call Global to tell them to fix it at no cost to us. This has been a horrible experience and I would never buy another Hyundai again or any car for that matter from Global Auto Mall in Plainfield, NJ.

I bought my 2013 Hyundai Elantra GT based on the reputation, look of the car and the estimated mileage. I had previously owned an all wheel drive car - the handling of which was fabulous but was unhappy with the mileage (20 city/25 highway). The Elantras estimated 27/37 mpg was worth giving up excellent handling. Initially my mileage was 23/28 with the Hyundai and so I waited a few months thinking the car needed to be broken in. Now, a year later, I am still only getting approximately 24mpg in the city and 29mpg on the highway. I complained to the service department in September and they agreed to test the mileage.Heres what happened at the test: I topped off the tank 1/4 mile from the dealer and delivered a filled-to-capacity tank. They then drove the car 40 miles and then refilled the tank with 1.089 gallons determining that my car gets 36.73 miles per gallon. Knowing that was impossible, I drove immediately to the same filling station and put an additional .615 gallons in the tank, topping it off. Obviously, their idea of topping it off and mine were very different. With the additional .615 gallons, the mileage would have been determined correctly at 23.52 which was just about what I have been getting. When I called and asked them about it, they couldnt understand my point and stood by their test. I contacted Hyundai Consumer Affairs who spoke to the dealership and determined that there was no more they could do at that point unless I wanted pay for a test at another dealership. I was unwilling to do that if the first test had already proven to MY satisfaction that the mileage I had been getting all along was all I was going to get and another dealer, when contacted, said they would just take the mileage reading from the cars gauge to determine mpg. The gauge always shows 2-3 mpg better than what I actually get and is still nowhere need their estimated 27/37. I knew Hyundai had been fined for overestimating mpg in the past and in fact have a program of reimbursement because so many people have complained about the misrepresentation of mpg so I actually thought that meant I could trust their estimated mpg because they would not want to be found lacking in that area again. However, that is clearly not the case. At this point I feel I have no recourse except to register my complaint and hope something can be done to my satisfaction.

I just leased a new Sonata. And after the deal was final and I took possession of the car. 6 days later, I was contacted by Hyundai finance (Kevin) at the dealership. I was told I needed to come back in because they made a mistake with the bank rate and the residual was too low. I was told my payment was going to go down 5 dollars and the residual was going to go up 2700. I was also told once I got to the dealer that I was entitled to a Platinum Bram Auto Protection plan for the length of my lease. When I asked why I was getting this I was told for the inconvenience and its just how the new numbers work out. After signing the NEW contract, I was called yet again 5 days later to come back to the dealer, that there was a mistake made again, and they did not take into consideration the 21M miles that I originally needed and had in the deal. When I went back the finance guy and the GM had me in the finance room and I was told they need to either raise my payment, or take away the miles and the protection plan. I said I already have a signed contract, plates, keys... Etc. for 2 weeks.He told me if I did not sign, I would not get a payment book and it would be like I have a stolen vehicle.I left the dealership in complete despair. I have never been strong armed and treated like this. I told him, he was threatening me and that I have a legal contract. He said, Go see your lawyer, that contract is void. He wants me to sign a different deal than the one I have and give back everything that they have in my contract. PLEASE LET ME KNOW WHAT I NEED TO DO TO KEEP THE CONTRACT THAT I WAS GIVEN AS WRITTEN, AND THE CAR.

I own a 2012 elantra. And while Im driving it seem the rear suspension rolls. From side to side. This only happens when I roll over a bridge bump, I ask the Hyundai dealer what could be the problem and their answer was the shocks need replaces. They replaced the shock twice but this did not solve the rear rolling. The top mechanic couldnt understand why this was happen. Superior Hyundai really doesnt have a clue why my car rolls. What can I do to have this fix?

Hyundai is NOT committed to the safety of its owners. Despite a nationwide recall on my vehicle model (07 Sonata) due to malfunctioning air bag systems, the local dealership instead tried to blame my cars erratic air bag on/off indicator on an electronics short/seat belt issue and extort $360 from me to repair it. Calling the Hyundai Customer Care Center resulted in plenty of canned answers and false sympathy but no resolution. Very disappointed by the total lack of concern and support for this vital component; its not like Im trying to get a free upgrade or anything... just working airbags!! I guess thats too much to ask for Hyundai.

It is very gas efficient. Drives well. Easy to maneuver on the road. I like the car and would recommend it for anyone looking for a small, reliable vehicle. Had to have one major repair, but it was covered in the warranty.

Static shocks from leaving vehicle - I am receiving stack shocks from exiting my 2009 Elantra. I have had a strap added to the vehicle (did not stop shocks). It is not harmful but very annoying.

My 2005 Hyundai XG350L air bag light stayed on within a year of purchasing the vehicle. Every time I took it back to the dealer, they always say that they fixed it but it would come back on a few weeks later. Sounds like they were just resetting the indicator light. Since Im now out of warranty, Ettleson Hyundai wants $2000 to fix it again.

Hyundai is having a major problem with engine failure and the parts being on backorder. Mine has been at the dealership for 5 1/2 months. My parts backorder now has been pushed to Nov. 15th, which I am sure will be pushed out again as they have every month. It has been 5 1/2 months. Hyundai customer care is one of the worst Ive seen, they are showing no concerns about me the consumer or my vehicle. There is a Hyundai Tucson engine failure page set up on Facebook. I would encourage you to NOT buy a Hyundai.

My original fuel pump went out at 80,000+ miles (2011), so I replaced it with a Hyundai part. Three months later at 86,000 miles, this Hyundai fuel pump went out. Now, 20 months later, the same issue, fuel pump #3. No warranty and $417 part out again. Hyundai dealers know this is an issue. It is well published I found out on the internet after my first encounter. Hyundai needs to take care of this issue if they wish to continue to sell vehicles in the US. Hyundai is using refurbished parts and refuse to admit there is an issue. I was told today they do not warrant their parts for more than 12 months. Now, I can no longer utilize the dealership of my vehicle because of faulty parts. Tempe Hyundai service manager would not help in any way. My next recourse is to contact the Hyundais General Manager. I feel everyone should know and stop buying their products if they cant build dependable parts and vehicles.

Our second & last Hyundai. Car hesitates & bucks very bad from a full stop. Fuel gage not accurate at all. According to brochure car has a 16.4 gallon fuel tank, but when you go to fill it only takes about 9-10 gallons after low fuel indicator reads 30 miles or so to empty. Took car to Obrien Hyundai of Fort Myers shortly after purchase & given a runaround about problem. Told by service writer that there was no code displayed.Talked to 2 independent mechanics who both said it sounds like the fuel pick up or sending unit is either bad or loose in fuel tank. Filled out complaint form with Hyundai USA, called back a week later & was told someone would contact me. No one ever contacted me. After another 2 weeks called Hyundai & was told issue was not escalated because problem did not sound serious enough. Finally contacted Hyundai USA customer service who agreed to escalate case.

My 2014 Sonata was at the end of the lease. I always had automatic payment out of my checking account. On May 10 I requested the stop of the automatic payment. I received confirmation and a paper invoice. The car was turned in on May 27. Hyundai still deducted the lease payment on May 29. From my checking account. I called them on May 31, they admitted it was a mistake on their part. They said I would get a refund in 3-4 weeks. Be careful of Hyundai. I would cancel my auto payment 3 months early to avoid this situation.

Hyundai Azera is a cross between a 4 door sedan and a sports car. 6 cylinder gas engine has plenty of power from 0-60 and fuel mileage is 21-27 mph which is decent economy. It is built solidly and provides a smooth ride even over bad roads. GPS and heated seats are standard. FWD provides solid traction in snow up to 6 inches. Lots of good driver safety features at an affordable price. Hyundai’s 5/60/100K warranty is best in the industry. Blue Link app feature provides remote start, SOS, and other invaluable features at a reasonable yearly cost after the original B to B warranty expires. Hyundai discontinued manufacturing the Azera in 2017. The only drawback is if purchased used, the powertrain warranty is reduced to 60K and prepaid MTCE cannot be purchased unless it is a certified preowned vehicle (CPO).

Actually, Ive 2 problems with my Verna 2012 car (15,000k) only. The first one is related to the dinamo; it doesnt keep any charge if I left my car for only one day! The second is that sometime when I switch off the contact, it doesnt switch off the car and I should repeat this for 3 or 4 times! This is not the first time to complain to Hyundai. Ive a problem before after 5000k, and it is solved after visiting the maintenance center 3 times! This time is the same. Eng. ** from the maintenance center (Egypt, Cairo) sees that the car has no problem at all.

My wife and I purchased an Elantra back in 2013, Due to credit issues we have high interest rate and high car payment and a term for 7 years. At the time, we were desperate and needed a car. Its been over 6 years and we have less than 18 months. We owe less than 8000 on the car. Hyundai is doing everything they can to repo the car. If its note is not paid on the day. They call and call, threatening us with repossession. They Repo the car once when it was only 20 days late, after a commitment to pay was made. The last time I called to make a commitment to pay, they were heartless and telling me to borrow the money from someone. The were not this aggressive until we paid down the vehicle.

I have had four Hyundais. Two now have had the engines go out. My 2012 Sonata Hybrid and my 2015 Elantra GLS. Ticking in the engine turns into a blown engine. They have only released recalls on the Sonata several years after I had to sell it.

I am sharing my experience so that everyone is aware about such poor system to avoid. I co-signed a lease agreement for my son to lease a Hyundai Elantra 2017 last year. It appears that my son stopped paying his lease starting June. We, his parents, were under the impression that he is in contact with Hyundai to manage his payment, apparently this was not true.On July 22, 2017, bailiff came to collect the car. We were very cooperative and let the car go. I wanted my son to learn a lesson. This was not a joke to stop paying for his lease. However, the person from bailiff, never explained that there will be storage charges, the lease payment will continue to accumulate after he takes the car even if we no longer have or use the car, and all other fees I end up paying, simply he did not gave us an honest advise. Otherwise I would pay what Hyundai requires and keep the car without going through this emotional distress. With high blood pressure and other medical conditions it makes me feel even worse.On August 4th, I received a registered mail from bailiff explaining the charges. The letter did not include a single telephone number to contact. Being proactive, I went to the dealership for information. The financial adviser there tried to assist by calling Hyundai Capital for more information. Surprisingly, Hyundai Capital did not have an update about the car status which has been taken since July 22!!! This rep gave us the bailiff telephone number, however. The financial adviser gave me the telephone number for Hyundai Capital. I called all parties to gather information. Another person from bailiff sent me the required amount which I paid on Aug 8th, that was $1677.69.On August 9th bailiff confirmed receiving the fund and other documents were requested. However, bailiff requested additional payments for a time period I did not use the car at all as the car was/is still on hold by bailiff as explained earlier. I contacted Hyundai Finance, provided a Void Cheque with my personal banking information and authorized them to take this amount. Later speaking with Hyundai collection department they explained that this payment has to be deposited to bailiff which I did.Morning next day I received a confirmation from bailiff confirming receiving the fund and in communication with Hyundai to get release approval. I forwarded this bailiff e-mail confirmation to [email protected]. The car has accumulated storage charges, I paid lease payment for a car I do not have or used at all since July 22 until I received it back about mid August, I found myself as the one who was coordinating the conversations between bailiff and Hyundai, but yet neither Hyundai nor bailiff were willing to compensate or provide a satisfactory level of customer service.I spoke with Hyundai finance several times with false promises to call me back, never did. Finally by end of day I received a call from the auction that the car was held by that an approval has been received to release the car. I picked up the car after paying the redemption fee, storage fee and taxes. I have the car and the lease payment are in good standing since. Now, my son has been receiving letters under his name, not mine, to pay additional charges. I called Hyundai last week, they advised I am still missing a payment, however Hyundai could not specify what is this payment for, they was supposed to investigate this further from their end and call me back, Hyundai never did. Today my son received the same note about this payment. I called this evening, Oct 10, 2017, and got someone on the phone, who told me this fee is a repossession fee. However the letter doesnt say anything about a repossession fee, it says Prior billing and misc charges returned item handling. This person mentioned this was written on the agreement, I found myself forced to pay an additional amount of money I have not been expected or ready to pay. I am not sure how Hyundai expect every single person to read such agreements, and if happen how easy the terms will be understood by an average person. All these should have been explained beforehand at the dealership before signing the agreement, which never happened. This by far the worst/worst experience I ever had with such a system. I regret I considered getting a car deal from Hyundai. In simple words, stay away from such poor system.

If you have a Hyundai do yourself a favor and give it the hell back. Hyundai motor finance is by far the WORST company I have ever had the misfortune of dealing with in my life. Their customer service is horrible, their supervisors are a bunch of rude and condescending jerks and the company as a whole is crap. If they did their jobs at all and gave a damn about their customers maybe their ratings wouldnt be so bad. I lease a car through Hyundai, last Friday I was pulled over and given a ticket (luckily my car wasnt impounded!) because my registration was expired 2 months! Hyundai never sent me the paperwork to renew it so I had no idea it was even expiring. I called them, they told me it was my problem and my responsibility. What?! The car is leased to HYUNDAI! I cant walk into a DMV and ask to register a car that isnt mine without the damn paperwork. Hyundai told me that they never got the paperwork from the dmv... Ok... So your company doesnt look into it. No, we dont do that. Thats the response I got. Basically Hyundai believes they are not responsible for anything. So screw me right? Screw the customer... I pay almost $400 for this car a month and I havent been able to drive it since last Friday! I told Hyundai they should be responsible for paying the ticket I got because it could have easily been avoided if they did their jobs properly and provided the customer with the paperwork. I was told Im responsible for it and its in my lease. Well people of hmfusa my lease also says (Unless the interest or penalties are a result of our negligence).So since Hyundai mysteriously never received the paperwork from the DMV they dont look into it, thats basically telling me as a customer to go screw myself. P.S. I called NJMVC, they sent Hyundai my paperwork. This company gives 0 compassion to its customers that spend all this money and when the customer has an issue we receive no help on fixing it. Friday I was told they dont know why I never got the registration form and that they would send me paperwork priority so I could go to the DMV and fix it. Monday I checked the mail and still nothing. I called them again and the lady told me it was just sent that morning. What?? Ok, now its Wednesday, I STILL have nothing. Called again and the lady told me yet again it was sent out and now I SHOULD have it by the end of the week. What happened to priority? The request is priority but the mail is regular shipping. Why the hell is it sent regular mail if you can see its something I need asap. In order to send overnight we need the customers FedEx account. What?! What normal person has a damn FedEx account? That is the most bs excuse Ive ever been told. Go to USPS, ask to overnight it and bam. We dont do that. HMFUSA DOES NOTHING! This company can be run by ferrets and function better. Customer service is 0 and the company could care less about its customers. Never again will I get a Hyundai. Ive never had a worse experience in my life with a car company. How do they expect people to get to work, go to the grocery store. God forbid I have a medical emergency. Oh well, I cant drive the car. This company is such dirt and could care less about its customers. I have had no answers except the same garbage over and over again, Its on its way, were sorry for the inconvenience, we dont do that, we dont do this blah blah blah. This multi billion dollar company cant spare to pay the cost to overnight a limited power of attorney to a customer so they can get their problem fixed. Nope, screw the customers! Dont ever get a hyundai!!!

The people are great when it comes to buying your car. But when it comes to helping fix it it is a nightmare. I got a new engine 3 months ago. They had it for 9 weeks. After 3 months of having it now it is having another issue and no one seems to know how to help other than fixing it. The parts are nowhere to be found and they have NO loaner cars, which I was told at first one wouldnt be given to me because my warranty didnt cover it even though had they done it right in the 9 weeks they had it, I wouldnt be in the position I am right now with NO car. After struggling for 7 weeks last time, they finally gave me a loaner the last 2 or 3 weeks of it all.Now we are at yet another situation where they cant help. This is completely aggravating and disappointing from Gates. I have been with them 7 years and this has been the worst yet. No big issues have happened in the past. My car is a 2014 with 41,000 miles and it shouldnt be where it is now. It has been well maintained and cared for. Before you buy, just know they are great but thats their job when selling. But when it comes to fixing things later on down the road, good luck.

My family purchased a brand new Hyundai Tucson 2017 in October of 2017. It had sudden engine failure. It has now been more than 30 days since the car is in the shop and no one helps or has said anything. Under the NJ Lemon Law this car is now a lemon. Hyundai Corporate is deplorable as well. They are essentially useless and less than professional. Buying this car was a horrible mistake. I would NEVER recommend Hyundai or this kind of aggravation to even my worse enemy. I am so disappointed. I have never in my life experienced such poor customer service.

How upsetting, to buy a car with 100000 mile 10-year warranty, and to have both visors break, lights over mirrors dont work and Hyundai says not their problem! Not covered! Its such a simple little thing to fix, and your company wont cover it. Its not like I got in the car and said lets break the visor today causing everyone who gets in the car to hit their head on it. Thanks.... a lot......for... what???

We have had the 2014 Elantra a year which we bought directly from Woodland Hills Hyundai dealer. It wasnt cheap, as with the extended warranty of 100,000 miles it came to $24,000. We were never told the car did not come with a spare tire. We spent the evening of fathers day being towed back to the dealer and missing our plans because we got a flat tire. The response I was given as its like this in all the cars now. I know that isnt true, because we also bought a Toyota and Nissan which have spare tires. For a company that prides itself on safety, not having a spare or informing the purchase that there is no spare, is not ok!!! The car drives fine, but this to me reflects very poor customer service.

I am writing to complain about a manufacturing defect I have since I bought a brand new Verna 1500cc in 2006 from Ghabbour in Egypt. The level of motor oil goes to minimum after 2000 to 3000 km. With no reason, the car was sent 3 times to Ghabbour main centers in Abourawash an Kaliuob and each time, it took them between 2 to 5 days. They said it was fixed but the defect is still there. I have no hope in Ghabbour and I stopped going there after I reached 50,000 (warranty) with no fix of the defect. I got a feedback from the market that during 2005-2006, Verna local production had this oil defect and the solution is replacing the motor, but they did not do that and let me suffer. Until now, I have to check the motor oil each 2000 km and add more oil to avoid motor problems. 10 days ago, I had another shock with a Hyundai service center in Egypt. I went for a major maintenance (with changing all fuel tube tree) but after I took the car, I found a problem in acceleration. I went back to them and they told me that a motor sensor need replacement. I went to another non-Hyundai general service center and they told me that the fuel tube tree was fixed in a wrong way, and this has no relation to the motor sensor. Now, I have no trust in Hyundai in Egypt. Even though I want to sell the car, I found out that I will have to go down 20% less than the market price because of the manufacturing defect it has as it needs a new motor. So I have lost my money and my time because of my wrong choice by choosing to buy this measurable car, and now I am experiencing acceleration problems because of the Hyundai service centers bad quality in fixing the fuel tree. It is very disappointing and frustrating to have this experience. I met a service manager in Audi who advised me to write to Hyundai HQ about this, and i am doing it now with no hope after all what I have experienced in the last 5 years with Hyundai in Egypt. During the last 3 years, when somebody asked me about what car to buy, I strongly recommended to not go for Hyundai in Egypt as if the car will have a manufacturing defect, it will not be fixed and you will be losing tour time, money and even safety. This is based on my experience and other peoples experience when I met them in Hyundais main service center during the 3 times I sent the car there to fix the manufacturing defect during 2006-2008. Again, with no hope, I am writing this and hope that this will make you be aware about the bad practice by Ghabbour here in Egypt; that one day will affect you sooner or later. I will help in building a community for customers who suffered from Hyundai in Egypt to bring the real image of Hyundai in Egypt to people who are thinking about buying a Hyundai in Egypt.

I leased my new 2020 Hyundai Tucson on June 30, 2020. Only a month later on August 1, 2020 the oil pump light appeared on board. Advised by the Blue Link representative I contacted from the car, I took the car to be serviced at the nearest dealership (different from the one I leased the car from). Once there, I was told they dont have a replacement car for me to drive while the car is in their shop and that the oil pump they ordered should arrive in a few days, and I am still waiting for it! I am an essential worker who needs a car to get to and from work! I called Hyundai customer service, I was assigned a case manager who had no clue what to do, what part I needed for my car or how to find out when it will be shipped. He recommended I rent a car while Im waiting for mine to be fixed (which could take weeks...) and said I will be reimbursed $30/day if I rent a Hyundai or $20 for a different car. I live in New York City, those are not the rental prices I can find here. Meanwhile, I am still paying for my lease and cannot use the brand new car! This is the second Tucson I have, but after this experience I will definitely switch car companies!

We loved our 2006 Hyundai up until a few months ago. The check engine light came on at slightly more than 50,000 miles so we took it in for service. It has been back 3 times to the tune of $1300 plus, somehow needed all new brakes, canister close valve replaced (supposed reason for light being on), and the check engine light is still on. The last time we took it back they said the gas cap was loose. The light stayed off for about three days then came back on again. We had four different people check the gas cap, but it stayed on. We then went out to get a new gas cap -- light is still on and the car has a ticking sound that it did not have before the service.I have called customer service three times -- they are nice, but do nothing -- sent a FedEx letter to corporate -- it was refused by their mail room -- so will now take the car to a regular mechanic who can perhaps find the problem. DO NOT BUY A HYUNDAI!!! They run great until a problem comes up and then the service is not there. We used the Danbury Dealership in CT, but have heard the one in Vero Beach, FL is just as bad.

I was notified after I bought the car that all they give you is a can of spare tire. They do not even have a spare tire kit that you can buy until the end of this summer. The only thing I can buy is a new rim that fits and costs anywhere from $377.00 to $477.00, and thats without the tire. I drive a handicapped person, and this is very unacceptable, especially if something happens that cannot be fixed by spraying spare tire into it. Like I said, I was not told when I bought this car that there was no spare; or I would not have purchased it. I have dealt with Consumer Affairs at Hyundai and got no satisfaction whatsoever. I mentioned that if I was told there was no spare and I would not buy the car for that reason, they would have gone out of their way to give me one. This is very frustrating, since I cant even purchase one because there is no kit designed. I have already taken all their surveys before this was brought to my attention. But I would have told them what I really feel, if I had known. They seem to care, until you have an issue.

We decided to switch to Ford and turn in our leased Hyundai five months early. We were aware of the $400.00 disposition fee Hyundai. We paid all remaining lease payments, the car had only 19500 miles and was in as new condition. 3 weeks after the transaction, we get a bill from Hyundai for $2,200.00. As it turns out, the residual value is out the window, they took the car to auction and sold it for $1000.00 less. After hours on the phone with Hyundai Finance, we got nowhere. All they said was Its in the contract. Yeah its there but you need a law degree to understand it.Their bill did not include our check for the final 5 payments which they acknowledged receipt, but even gave us a hard time when I ask for a new bill reflecting this payment. It appears we still have to pay them $795.88. Do yourself a favor. Either dont lease a car from any company who charges these fees, or bring your lawyer to when you pick up your car. For our part we will NEVER buy another Hyundai.

PLEASE read this before you go purchase a vehicle from Hyundai Vacaville. My husband and I researched the new Hyundai Veloster and decided it was something we were interested in, the only problem was that to even look at one we would have to take the drive out to Vacaville, we were greeted by Dean and took the only one on the lot for a test drive. We fell in love with it, the next step was agreeing on a price. We played the haggling game (I did my research). We came to an agreement and up next was FINANCE. Let me start by saying we have excellent credit so this next step wasnt a concern, unfortunately we sat down with the shadiest crooked finance guy (GREG **). Im aware of the stuff they try to push on you i.e. extra maintenance, Gap and paint protection, we just wanted the car. We did opt for the car paint protection because as Greg put it its only $4 a month. Move forward less than 24 hours later we spoke to Dean from the dealership and said we changed our mind about the paint protection and would like it removed from the contract, Dean informed us that Greg was not in, but hes let him know and get back to me. Fast forward to Wednesday, no return call from Dean, I called and spoke to Dean direly and asked again about removing the added OPTIONAL paint protection, he said he spoke to Greg and it was too late. HOW IS THAT POSSIBLE, I called less than 24 hours after. After many phone calls to Hyundai customer service I got nowhere. I decided to read through all my paperwork, lo and behold GREG ** not only were we stuck with the paint protection he also added GAP coverage, I specifically told him we would be paying off the car, why would I need GAP. Fortunately for me I caught it in time but the process to get it removed will not be easy. Long story short PLEASE take the extra time to go through every page of your paperwork and dont let anyone like GREG ** bully you into signing for any extras. May your next car buying experience be a happy one.

My 2017 Hyundai Tuscon I originally leased but ended up buying it when my lease was up. It was about a month later in December the engine/transmission went. I took it in the service department. Took 3 days to look at it but determined metal shavings were all over the motor and it needed to be replaced. Thankfully still under warranty. I then asked for a loaner and a manager in the service department told me they dont do that. I ended up going to Enterprise for a rental IN DECEMBER. I called every week for six weeks asking for an update and I was told they were waiting on a part. I then asked to speak to a manager as I was out money for renting a car for six weeks and another manager in the department said, Yes we have one. come pick it up. I get there and I was told they didnt have any more cars to loan out. Obviously I threw a fit as I turned in my other lease.By now it is MARCH and they still have not communicated when my car would be ready I quit calling weekly and went straight to Hyundai Corporate where they opened up a case and gave me a case manager. He was not that helpful at all. It didnt speed up the process of me getting my car back. I finally got my car back March 30th and my paperwork to turn in for reimbursement and I was told a week or so later the paperwork that the dealership gave me was not enough to warrant a reimbursement. I resent the paperwork 3x and emailed and called since they will not return my emails or calls. I would NEVER deal or buy from Hyundai again. There are too many other nicer cars and I am sure easier people to deal with than Hyundai. I will now go a step further and file civil action against them. The car was under warranty. I should be able to get my money back and they should have communicated better!!!!

In April 2018, 11 months after purchasing a new Hyundai Tucson, the transmission began hesitating and shuddering. I complained at Weimer Hyundai and was told to read the owner’s manual and watch some videos on YouTube. These did not address the issue but I was told repeatedly that was how that particular transmission behaved. Then between Jan 25 and Feb 5, 2019, I had 4 service appointments at Weimer to address 4 issues. The continuing transmission hesitation and shuddering now with skyrocketing RPMs, the AEB dash light and alert dings continuously going off, 20+second hesitation upon takeoff and when attempting to increase speed after slowing down or in stop and go traffic, and the driver door lock button malfunctioning. Nothing was repaired.I opened a complaint with Hyundai Customer Service and was told to take it to Jenkins Hyundai. After waiting for 3 weeks for a service appointment opening, on Mar 11, I was told it could be a safety issue if the AEB were in a crash/near crash situation and didn’t operate as designed. I was told a 2 different wiring harnesses were being ordered and that it should be in for the repair within the week and I would have a loaner car. They would call when the parts came in. After not hearing anything for several days, I talked to Hyundai Customer Service about the lemon law buyback. They said it would take 30 days to reach a decision. Finally they sent an email saying they would not do a buyback. Finally on April 8, my wife went to Jenkins and spoke with a sales manager who said he would call her back that afternoon with an update. He did not call. On April 9, my wife returned to Jenkins and spoke to a service manager who told her the wiring harnesses were on back order. He said a serious issue had also affected massive numbers of Subaru’s and that because of that all the mechanic appointments and loaner vehicles were booked for at least 4-6 weeks out. He said he would contact Hyundai Customer Service, a couple of dealerships 90+ minutes away and his own staff and prepare a plan. From this point he wanted to handle everything via email to create a paper trail. He said he would have everything ready by noon on April 10 and would call with the plan. Instead, he emailed a request for videos of the issues. By April 11, the A/C had stopped functioning properly and by April 12 even the date and time were not displaying on the dash or radio screen. My wife submitted all this information and several videos to them. DON’T buy a HYUNDAI!

Ive procured an IX35 approx. a month ago from the Hyundai branch in Umhlanga, Durban, before I took delivery, there was a number of issues with the vehicle. The salesman promised that all issues relating to damaged drivers seat, back tail light, no door clips, etc. will be attended to. We agreed in writing that they will be resolved within 3 days. This never materialized. My numerous attempts to the dealership was ignored. I am also awaiting the registration of the vehicle which is also currently not done. I am at my wits trying to explain myself to the Sales manager and the salesman. The recent recommendation from the Sales Manager in writing that I must return the vehicle. I am comfortable with this and I kept asking for the last week now, when the deposit of 90 thousand rands will be refunded and the vehicle returned. I now hear today from the Sales manager that he will attempt to resolve the issues. I am now extremely frustrated and require that this matter receives urgent attention.

This is my second Accent and on the first one the paint job on the roof of the car started to oxidize. When I bought this one I asked them if it was going to be a problem again. They assured me they had fixed the problem. Why did I believe what they said. My car is almost 4 years old and I noticed that the paint on the trunk is already starting to oxidize. I like to keep my cars for a lot of years and the last thing I want is a car with a bad paint job. I would not recommend this car if you are the person who wants a car that looks its age not like a car from a junk heap.

I purchased a brand new Sonata, 2.0 Limited edition May 2016. I have 1,032 miles on the car. I was backing out of a parking spot when the power steering failed. It took roadside assistance 2.45 hours to get me and tow my car to the dealership. This happened July 16, 2016. Today is July 26 and the response that I am getting from the service center is that there are major computer problems thats causing the issue and they are working with technicians from Hyundai to get it fixed. They do not know when this will be done. I did some research and saw that there was a recall on the same vehicle prior to the manufacture date of my vehicle. I also experienced an issue with the ABS brakes. When I am stopped in traffic the brake will release and I have to press harder on the brake for the car to stop rolling. Oh, this is also caused by the computer failure. From what I have read thus far on this site, and carcomplaints.com this seems to be a reoccurring...major issue and it appears that Hyundai does not know what or how to fix it. I am very upset about this whole situation right now. Paying for a car that I cant drive. Im concerned that this will continue to be a safety issue and Hyundai has no idea how to repair it. In the middle of dealing with death in the family and having to travel out of town, I was given a loaner, but they did not want me to drive that one out of state (NC), so they gave me a rental. Its a 2016 Hyundai Sonata and would you believe that I have to go trade that car out for another vehicle today because the engine light is on. I contacted Hyundai myself to see if I could get any answers, they said they were unaware of the issue and opened a case. They said they will allow the dealership 3-5 business days to respond and would get back with me. At what point does this become a serious recall issue and we as consumers get this resolved.

This Hyundai car is just the right size, the amount of gas it burns is great, it gives a comfortable ride. There is plenty of room for passengers, the trunk is very large and great room for suit cases and groceries. Having front wheel drive and it handles well in the snow. Also, it has air conditioning, cruise control, CD player with an AM/FM radio, a five speed automatic, rear window defroster and keyless lock. Another feature is that the rear seats fold down allowing you to place big objects in the back, if the trunk is not big enough. The car also has driver and passenger side air bags. Though it did not have a spare tire it did have a tire inflator that can plug into an accessory socket. But I wish the car had a bigger engine because it lacks power and a rear camera would make it more easy to back up, it should also come with Bluetooth to make pairing with smart phones and MP3 players.

As a loyal customer of Hyundai Vehicles that currently owns 4 Hyundai Cars I am extremely disappointed in the service received from the service department. My daughter is a college student in the area away from home. When purchasing her vehicle I added all the Hyundai Warranties offered to me in order to secure her safety at all times. Her vehicle was taken in April 2016 for repairs and replacement of a few items. She left there with not 1 item corrected. I called several times and was given several excuses. One weekend in May 2016 I drove 5 hours to address the issue in person. I was told by Curvin (Advisor) and Mike (Manager) that the issue would be resolved. Well June rolled around no action. I called the GM of this location to assist in the matter. Well he never returned my call. The only thing he did was send my message back to the service managerAfter contacting the warranty department myself I learned that Hyundai never requested the approval until June 30, 2016. Well here we are in July 2016. Still waiting on the items to be ordered. This will be my last Hyundai and I would not recommend anyone take their vehicle here. Since they were not making extra money off of me, my daughter service was not a priority at all. In 37 years this is the worst experience I have ever had...

I have done Hyundai RSA certificate dt 07.05.20 for Grand i10 petrol form P.L.Motors, Jaipur Registration no. **. There was a break down on 03.10.20. I called their toll free no.18001024645 several times But no one responded. Why the company is extracting money from customers And not attending to their complaints and charging Rs 1205 for that. Company is cheating customers. My complain no. was **. Dt 03.10.20.

I just had my Hyundai 2012 Sonata serviced for a gas leak. They told me it was a packing fuel pump and cap assembly fuel filler. All Goethe’s they charge me 383.12 dollars for only changing the fuel cap which was the real issue and they milked it by keeping me waiting for more than two hours. I realized they did not change the packing fuel pump because they never asked me for the special key to remove one of the lug nuts to my tire where the gas cap is located. They ripped me off, and I realized this when I got home and said “How come they didn’t ask for the key to remove the special lug nut?” How can I get my money back on this issue? I am really pissed off because of how they are getting away with this.

I have purchased 3 new Hyundais in the last 4 1/2 years. I would consider myself a loyal customer. On 8/19/18 I stopped at Jenkins Hyundai in Ocala, FL. to purchase my 4th Hyundai in 4 1/2 years. I had with me the internet information on the SUV I was going to purchase. Listed below plus the window sticker posted on their website.Detailed Pricing. Stock # : Y5005 / VIN : KM8J33A21JU683376. $30,800MSRP. $1,000Savings. $29,800 No-Haggle Price. $2,500 Hyundai Offer. $500 Hyundai Offer. $26,800 Final Price. $500 Conditional Offer. $500 Conditional Offer. $400 Conditional Offer. When I sat down to purchase the SUV I was told the price was just a little over $35,800 because of the added dealer extras. This information wasnt listed on the website (as you can see above). I came to the dealership to negotiate the price listed above $26,800 and was told I could purchase the SUV for $32,800 plus tags, taxes and a dealer prep fee of $899.00. As you can see above $26,800 Final Price. Only a fool would fall for this scam!I ask why they didnt list the $35,800 on the internet and their answer was we dont have to. This is totally dishonest! In doing some more research on the SUV and cars on the Jenkins lot I discovered most if not all are priced this way and are not listed on the website. They are all similar to the deal I was served up. The bottom line is that the website price is a scam to get you to the dealership so they can rip you off. This was a horrible experience. At previous dealerships when purchasing a Hyundai I was treated with respect and they negotiated in GOOD FAITH! You should be ashamed for having a crooked dealerships like this one!

I bought a car from Hyundai in 2018 Of September. I have had this car for not even 7 months. Bought it with 7k miles on it and I’ve never missed a payment and was always a valued customer with my parents always owning one too. So when I bought the vehicle it had no recalls on it, one day I saw something online about recalls so I ran my vin to see if my car was part of the recall and it was and the recall was for the ECM, so I taken my car to Hyundai in Manassas, Virginia and got the recalled fixed. They told me all is good and my car is ready to go.Two weeks later my car goes into limp mode and won’t go over 20 miles a hour, I called the dealership nearest to me and asked them to take my car in and the one I called was Hyundai in Woodbridge, Virginia. They said they would not take me because my car was not purchased there, even though this fell under a warranty recall, so I called Fairfax Hyundai Virginia and they said that I could bring it in. Well I waited 4 hours for a tow truck and it finally got there and we headed to the dealership. I get there and waited 2 more hours for someone to run a test on my car to see what was wrong with it and it came back as I needed a new engine. Being told I need a new engine I was put in a rental car for about 3 months and I waited and waited and called at least once a week for an update. Felt like I couldnt get anything out of them besides, It’s still on back order.Well finally I get a call from the dealership saying I did not need a new engine, and all it was is a wiring harness. So I waited 3 months thinking I was getting a new engine and all I got was a new harness. Well finally I picked up my car that day they called. Returned the rental and I was heading home down I-95 in Virginia going 70 down the interstate my car completely shuts down on me and wouldnt turn back on. So I was able to safely pull over with my niece in the car with me, I got to the side of the road and called them again to explain what happen. Well they asked if I could bring it back in so I did. My car then stalled out and went into limp mode 8 more times on my way 45 minutes back to the dealership.I drop the car off and the dealership ran it over the weekend and I get a call back on a Monday and they tell me they couldnt find the problem and nothing was wrong with the car. I get back in my car look at the mileage and it was exactly the same from when I brought it in, knowing that I am now mad. My wife and I with a baby in the car refuses to drive the car and I’ve had it parked at our house. After contacting Hyundai America and speaking with someone named Anthony I asked nicely for them to take this death trap away from me and he said that he would do a case for me and he would keep me updated. Well that was 2 weeks ago today, I still havent heard from him and I’ve called multiple times a day for a long time and it goes straight to voicemail. I’ve left countless voicemails and still no response. I personally would never recommend Hyundai to even my worst enemy after the experience I have had with you all and I will never own another in my life.

Worst experience of my life. I bought a 2017 Veloster, drove it off the lot with 6 miles. Within a year I’ve had my power steering column replaced, the motor for my sunroof and my MOTOR BLEW AT 28K MILES! If you have any work done to your car, expect not to hear anything for 3 weeks and them keeping your car for 2 months! The techs there take everything as a joke, and laugh about how many problems you have with their cars. One of the techs even stated if we told you how bad they are, how would we sell them? I took my car there the month before complaining that it was driving weird, they never even test drove it and stated everything was perfect yet a month later I was left stranded on the road, yet again. Please whatever you do, stay far away from the Tampa Location and Hyundai ALL TOGETHER!!! Worse choice I ever made, I regret buying that car!!!

I will start with I love my car, it’s a beautiful blue, fits my family well and it is a delight to drive, when it worked, but I am saddened by how my newer vehicle had a catastrophic failure with all warnings and bells that are supposed to come in play, not work and leave my young child and I sit on the side of the road on a hot day, and then get the run around between corporate and the dealership. I am an essential worker and I must get to work and get my child to and from care daily. I am being told my car is listed as a rental car, um, we bought this car from a dealer for our family car. I work at an accounting firm, this car is not a rental. It gets my little family to and from point A to point B, so someone needs to correct this paperwork error which we have been asking for. Second, I am being told that my vehicle’s warranty doesn’t move to the second owner yet. On our purchase paperwork it states in 1 place that we have the factory warranty with the purchase and in a second place it states in very large font, WARRANTY INCLUDED, the dealer will pay 100% of the labor and 100% of the parts for the balance of the factory warranty of 10 years or 100k miles. We had the vehicle towed to the dealer per what the engineer at corporate advised my husband to do. It has been a week and we are getting the run around on if anything will be fixed and if we can even get a loaner car. We work overlapping times on the other sides of the county and cannot possibly share a vehicle. Unable to find rides every day, one of us had to miss multiple days of work dealing with this. My car is a 4 year old Hyundai Tucson that is equipped to warn you if you have low tire pressure, a door is ajar, oil is low and so on and so on. Somehow, no warning at all, and very on time oil changes, my car made an odd noise going up a hill, and then it died. The engine seized. How can something like that happen on a 4 year old car, less than 100k miles and none of its warnings throwing red flags and there wasn’t any codes either. Did I mention my husband is a mechanic. This is not normal and I don’t understand why we are getting the run around between the dealer and corporate. A loaner car should have been approved immediately along with the warranty work. I want to be able to continue enjoying my car that I’m still paying for. :(

I purchased a used 2012 Hyundai Elantra on 12/27/2012. The car had 14,075 miles when bought. I have found the car to have terrible gas mpg, which I have come to understand a lawsuit was filed which resulted in a reimbursement of money to owners. However, I have been told that I am not entitled to reimbursement because I bought the car after Dec. 2, 2012. I contacted Hyundai customer service and I was told that I was supposed to have been informed by the dealer at the time I bought the car that the gas mpg was not accurately advertised. I was never told by the salesman or the dealership either verbally or in writing that the gas mpg was misleading .The car was purchased in Hyundai of Hackettstown in NJ.

Starter of my 2011 Hyundai Sonata went out on August 1, 2012. I work in Oakland so I managed to get it back to Fresno. I took it to Lithia Hyundai Service department. Heath ** was the assigned service advisor. He said they will take a look and get back to me. Well, Lithia replaced the starter and said there was a recall on something regarding the starter. I picked up my car on August 3rd. While driving on August 6th, without warning, smoke started coming from hood area and shortly after a flame. I managed to pull off road to a parking lot where the car died. I immediately called AAA to tow to Lithia. While waiting, I took pictures. Service department was closed so I left in lot until morning. I returned to tell what happened. Heath said they would take a look. He called 20-30 minutes later to tell me engine has hole.Mind you, in returning my car the first time from the starter repair, I was told and given paperwork stating everything else was good. He recommended two tires, an air filter, and front brakes. He assured me everything else was okay. Now one month later, I called to find out whats going on with my car. Heath told me he wants to repair because he can make $7,000. I needed to bring him a receipt of my oil change. I have done that and my car is still sitting in service department at Lithia Hyundai. I called every week but get he hasnt heard from Hyundai yet. I asked him to call me when he does, the pictures hes sending and he didnt comply. He told me it would be done by the afternoon. I went to Lithia and my car was still sitting outside in back of shop. I went back on Saturday and it was on a lift.Heath was not in and no one else could answer my questions. I was told everybody handles their own cases. I returned that Monday and Heath told me he sent pictures and docs. I asked for copy. He refused. He just gave me pictures. I dont know whose car that was from. I have since called every week. He said he has no answer yet. I have been away from work since August 2nd. On August 24th, I lost my job of 18 years. I am not a happy camper. My car is new and has little mileage and it should not have caught fire.

I have a santa fe sport and sonata purchased within 1 year of each other. There have been several warranty issues on both cars. The company is horrible to deal with. MOst recently I called the company because of the issues I had with the dealership and they were no help because the dealerships are all independent, but the next closest dealership is over 1 hour away and you have to go to a dealer for warranty issues. When I spoke to their customer service about rental reimbursement for warranty issues, they said they do that, but dont guarantee (since it may not be a warranty issue and they dont know for sure until the car is fixed). I asked if there was a certain type of car I needed to rent and they said no and said it would be ok to get something similar to the car I own and that would be considered when issuing reimbursement. So I got a mid size SVU rental because I have a santa fe sport and then they would only reimburse about half of what I paid. If they would have been up front with me and said, the max we reimburse is $** then I would have tried to find a cheaper rental. So my warranty repair cost me over $200 in rental fees.

On June 13th, I noticed a rattling when I stepped on the gas of my 2008 Hyundai Sonata. By the time I got to my destination, the car was making such a horrible noise; there was no way it could be driven further. I called the Hyundai customer service number to arrange to have the car towed to the dealer and to make sure my warranty would cover the issue. I was assured that I was still covered under the 10 year 10,000 mile warranty. The following morning, the tow truck arrived and took the car to the dealer. Later that day, the dealer called me to inform me that I would need a new engine and that my warranty would not cover it. The engine would be a used one with 71,000 miles on it and would cost $5600 not including labor. Of course, I immediately called Hyundai and was told that I was misinformed the previous day and that I did not have the 100,000 mile warranty because I was the second owner. They assured me that they would cover the tow and the diagnostic charge but they would not cover a new engine. The reason I bought the car and not the Nissan Altima, which is a much nicer vehicle, was for the exceptional Hyundai warranty. I spent the next few hours on the phone with quite a few rude customer service representatives before I reached a supervisor. I stated my issue for the umpteenth time and he once again told me that despite the fact that the car is only four years old, it is not their problem as the warranty is up. So basically, Hyundai is saying that it is acceptable for a four-year old car to have a blown engine and too bad for me. I am a single mother who has recently been unemployed and I am still paying for this car. Suffice it to say that I will never buy another Hyundai again and I will certainly let everyone I know what my experience has been.