Types
Brands
- Acura
- Afeela
- Alfa Romeo
- Alligator
- Apollo Automobil
- Aprilia
- Arch
- Arctic Cat
- Aston Martin
- Audi
- Bentley
- BMW
- Bollinger
- Boss Hoss
- Buell
- Bugatti
- Buick
- Cadillac
- CanAm
- Caterham
- Chevrolet
- Chrysler
- Citroen
- Cleveland CycleWerks
- Curtiss
- Dacia
- Dodge
- Ducati
- Ferrari
- Fiat
- Fisker
- Ford
- General Motors
- Genesis
- GMC
- Harley Davidson
- Honda
- Husqvarna
- Hyundai
- Indian
- Ineos
- Infiniti
- Jaguar
- Janus
- Jeep
- Karma
- Kawasaki
- Kia
- Koenigsegg
- KTM
- Lamborghini
- Land Rover
- Lexus
- Lightning
- Lincoln
- Lordstown
- Lotus
- Lucid Motors
- Maserati
- Mazda
- McLaren
- Mercedes
- Mercury
- MG
- Mini Cooper
- Mitsubishi
- Moto Guzzi
- MTT
- Nikola
- NIO
- Nissan
- Pagani
- Peugeot
- Piaggio
- Polaris
- Polestar
- Pontiac
- Porsche
- Ram
- Renault
- Rimac
- Rivian
- Rokon
- RollsRoyce
- Royal Enfield
- Saab
- Saturn
- Scion
- SEAT
- Ski-Doo
- Skoda
- Smart
- Spyker
- Subaru
- Suzuki
- Tesla
- Toyota
- Triumph
- Vauxhall
- Vespa
- VinFast
- Volkswagen
- Volvo
- Yamaha
- Z Electric Vehicle
- Zero Motorcycles
Article Categories
- Acura News
- Alfa Romeo News
- Aston Martin News
- Audi News
- Bentley News
- BMW News
- Buick News
- Cadillac News
- Car News
- Chevrolet News
- Chrysler News
- Dodge News
- Fiat News
- Ford News
- GMC News
- Honda News
- Hyundai News
- Infiniti News
- Jaguar News
- Jeep News
- Kia News
- Lexus News
- Lincoln News
- Mazda News
- Mercedes News
- Nissan News
- Porsche News
- Subaru News
- Tesla News
- Tips and Tricks
- Toyota News
- Volkswagen News
- Volvo News
More Articles
Mazda Automobile Model 2018 Mazda Mazda 6
2018 Mazda Mazda 6
The 2018 Mazda Mazda6 is a midsize sedan known for its sleek design, upscale interior, engaging driving dynamics, and a host of advanced technology and safety features. It offers a combination of style, performance, and practicality that appeals to a wide range of sedan buyers. Here are some key details about the 2018 Mazda Mazda6:
Engine Options:
The 2018 Mazda6 typically comes with two engine options:
SkyActiv-G 2.5-liter Four-Cylinder: This is the standard engine, producing around 187 horsepower and 186 lb-ft of torque. It's paired with a 6-speed automatic transmission.
SkyActiv-G 2.5-liter Turbocharged Four-Cylinder: Available on higher trim levels, this turbocharged engine delivers significantly more power, with 250 horsepower (or 227 hp on regular fuel) and 310 lb-ft of torque. It is also paired with a 6-speed automatic transmission.
Transmission: The Mazda6 usually comes with a 6-speed automatic transmission. However, a 6-speed manual transmission is available on the base Sport trim with the standard engine for those who prefer a more hands-on driving experience.
Design and Interior:
The 2018 Mazda6 boasts a stylish and sophisticated exterior design with a prominent front grille and elegant lines.
Inside, the Mazda6 offers a well-appointed interior with high-quality materials, comfortable seats, and an intuitive infotainment system.
Features like leather upholstery, wood or aluminum trim, and a power sunroof may be available on higher trim levels.
Technology and Infotainment:
The Mazda6 includes a 7-inch touchscreen infotainment system in most trims, while the Grand Touring Reserve and Signature trims come with an 8-inch touchscreen.
Standard features typically include Bluetooth connectivity, a USB port, and smartphone integration via Apple CarPlay and Android Auto.
Available upgrades may include navigation, a premium Bose sound system, and advanced safety technologies.
Safety Features:
The 2018 Mazda6 is often equipped with a range of advanced safety features, including adaptive cruise control, forward collision warning with automatic emergency braking, lane departure warning, blind-spot monitoring, and rear cross-traffic alert.
Driving Dynamics:
The Mazda6 is known for its sharp and responsive handling, making it one of the more enjoyable midsize sedans to drive.
Its well-tuned suspension and precise steering contribute to its engaging driving dynamics.
Fuel Efficiency: Fuel economy varies depending on the engine choice and driving conditions. The standard engine typically offers competitive fuel efficiency, while the turbocharged engine may have slightly lower mileage due to its increased power.
The 2018 Mazda Mazda6 is a well-rounded midsize sedan that offers a compelling combination of style, performance, and value. It's an excellent choice for those who want a family sedan with a touch of sportiness and upscale features. Be sure to explore the various trim levels and options to find the Mazda6 configuration that best suits your preferences and needs.
Manufacturer: Mazda
MODEL: 2018 Mazda Mazda 6
MSRP: $25470.00 USD
Related Error Code Pages:
Mazda Automobile Error Codes,
Related Troubleshooting Pages:
Mazda Automobile Troubleshooting,
Related Repair Pages:
Mazda Automobile Repairs,
Related Parts Pages:
Mazda Automobile Parts,
Mazda Automobile Model 2018 Mazda Mazda 6
This car (Mazda 2010 CX-9) has had 3 unexpected accelerations since last November 2012. These incidents are terrifying. Mazda is aware of the problem. Do not buy this car. It is dangerous. I had my car for 9 months before the first incident. The brakes do not bring the car to a stop. I have to pump them and it feels like air. All 3 incidents have been on the highway. I was fortunate enough to get off on the median without killing myself, my passenger or other people on the road. This car is dangerous and a lemon. My car is at the Mazda dealer now. The dealer is helpless to help me because Mazda Corp has tied their hands and do not want to have millions of dollars spent on recalls.
My Mazda 2010 CX7 is at the dealer and it needs the timing chain and the turbo charger to be replaced. The car has only 39,450 miles on it and I have sent Mazda warranty department copies of oil changes much more than they required and they denied to fix these parts due to sludge in the engine due to lack of oil changes. I have changed the oil and filter in my vehicle approximately every 3400 miles of which Mazda requires at every 7500 miles. They are stating that it is not a manufacturer defect but lack of maintenance. This is false. It is all over the internet that similar problems have occurred time and time again with the CX7 from 2007. Now Mazda is refusing to warrant the work based on sludge. The car is defective and it gets too hot thats why if there is sludge, it builds up the car. It is not made right. The warranty states that these parts are covered up to 6 years or 60,000 miles. I am well out of that range at 3 years 39,000 miles. Mazda needs to address this ongoing problem and start taking responsibility for the defects.
I own a Mazda CX7. I received the Mazda notice concerning the timing chain quite a few months back. I actually went to have the car checked due to the notice, and I found that there was a problem with mine. This is no lie, what I am about to tell you. On the way back from the shop, my timing chain broke! This caused an enormous amount of damage, and thereby I have incurred a huge bill to have this fixed. I contacted Mazda Corp and explained that I had no way to indicate that I have had all the oil changes done due to the fact that my husband changes our oil on all our cars. They said to me that I have no recourse and there are no loopholes for my situation. They will not honor the situation.I am extremely disappointed in the service and the behavior of Mazda Corp. I have recently learned that others have experienced this same problem. Even though Mazda knew that there was a problem and thereby sent the notice in the first place, they are still unwilling to fix the problem or take care of the monetary damages. I am asking everyone who reads this and has had a problem with Mazda concerning this situation to contact me because I am going to file a Civil Suit against Mazda, but we must join forces in order to do this. Thank you.
2014 Mazda CX-5 Grand Touring - Parts in the transmission failed after only 9 months and 16,000 miles. The car is at a Mazda Dealer for the third week. Mazda USA trying to get the parts to the dealer but way too much time has been taken.
I bought a 1998 626 LX 4 Cylinder with 76,000, and as I was driving off the lot, the fuel pump went out. Luckily, the dealer replaced it at no cost even though I bought as is, but then 3 days later it went bad again. Two months later, the alternator belt snapped and to replace, you have to remove the wheel well and loosen the alternator to get on. It took about 6 hours only to have it snap again after 50 miles. I took it to the dealer and they replaced the belt again, but over torque the tension rod so now every about 1500 miles, I have to tighten it up or it loosens, squeals and smokes, and chunks of the belt come out. The transmission slips and shifts hard frequently. And now the coolant system is leaking and while I was attempting to isolate the leak, the window popped out of its roller. I understand every car has its problems, but I’ve only had this junk heap for a few years and am blown away by the frequency of problems. It would seem that all post Ford buyout Mazdas are lemons and I recommend avoiding them.
I bought a 2008 Mazda Cx9 two weeks ago. The blower motor went out and I saw several complaint on that because of leaking water from the driver side. Secondly, when I release the break, it makes this hard click and when you change to drive or reverse. The car has 57k miles on it and for the year, that is too many problems. They should make a recall on that blower motor and the water leaking from the a/c. I had a 2000 Tahoe with 172 miles and never had to replace any big things. This would be the last purchase for Mazda and I dont recommend it to anyone. I should have stayed with American made. Spending $20k for an auto that I have to fix two weeks later. What a piece of junk. I would like to let the owner of the Mazda to look at this two complaints. The car had only one owner and I just realized why he returned his car. Also, the motor moves when you press the gas. I dont know if that is normal, but I hope the motor doesnt drop while I am driving. Thank you, I will be waiting for a response.
We just discovered a leak on the passenger side floor area when the AC is on. Removed the mat and the carpet was soaked. Musty smell followed. The dealer said that he had never heard this complaint for this model but did list a number of other models where the AC drain was clogged and required unclogging. Fine. This should not be happening. It will cost their hourly rate to diagnose the problem. Sounds like a design issue. On the drivers side there has also been a leak that occurs after a big rain. The water is puddled on the mat. The passenger side trickles down and under the mat. Any feedback would be helpful.
I have problems with my Mazda 2 Zoom-2012. The battery had to be changed by the Distributor in Costa Rica as it died after 2 years. Now, after two months with the new battery, the car does not function.
I purchased a 2008 Mazda CX7 Grand Touring turbo in 2011 at 32K from CarMax. I was very happy with the vehicle and maintained it appropriately with oil changes etc. I am now at 78k Dec. 2014 and without warning the car started to make a loud noise and would not accelerate over 40 miles. I called CarMax about my extended warranty and was told it expired at 75K and I was at 78K. The car was taken to a reputable mechanic and when he pulled the engine down there was a massive amount of sludge on the engine resulting in cylinder head, timing belt, transmission damage. It appeared the car wasnt maintained. The engine has poor circulation of oil and although I just had an oil change 2 weeks prior to this incident it looked as if there wasnt any oil in the engine. It is irreparable. I still owe $9,000.00 on the vehicle and cant drive it. I just had hip replacement surgery and I have a disabled brother. We both depend on this vehicle and I am caught in a bad situation. It appears Mazda is aware of this problem per the complaints logged on the NHTSA website for the same make and model indicating engine problems and Mazda ignoring this issue. If I give back the car I still owe money!!! I cant afford to pay for a car and have to get one also. Buyers beware of buying a Mazda!! There is a hidden problem the company knows about and will not make good on something that they know is wrong to consumers.
I bought my CX7 new in September 2007. I love the vehicle except for its very poor reliability. It has cost me in excess of $2000 a year to maintain this vehicle. Most parts that fail are notorious for failing but Mazda either wont cover the cost or their extended warranty is so meager it doesnt apply to my vehicle because of the mileage e.g. AC compressor; Oxy Sensor. I just discovered that my engine bay high pressure fuel pump is not working properly. I replaced the one in fuel tank 8 months ago and if it fails, it can wreck the engine. Mazda wants $1400 for the part! A better quality aftermarket part is available for less than half this price. Also, the Oxygen sensor on the Cat Converter has to be replaced at huge cost. I replaced the other one eight months ago. Together my current repair bill will be about $2000 including labor. You can find lots of stories just like mine on the internet (e.g. Edmunds).
I have a problem with my power steering pump. I had an accident last year and after the dealer had repaired my car, I started having problems with my power steering. When I asked if that problem could have been from the accident, he told me no, because the pump was in the back when actually, the pump is located just where my car got hit really bad. I couldnt even use it since the wheel was all bent.To make this easy, I had to pay to get the pump replaced and one year later, I have the same problem in the traffic and couldnt even get it to work again. I took my car back to a different Mazda dealer, but I was told that my pump looks great and if it happens again, they will look for a different problem. But I might have to pay again for a new pump! What a joke! I just hope I wont have an accident before someone from Mazda do something! And to top it all, Mazda had recalls on this problem and they told me it is safe to drive like this! Im waiting for a response soon!
Mazda 2005 Rx8 engine light came on. Once it was towed to the shop, I was told that it needed a new engine. The technician sounded like it was a regular event but once they contacted the headquarter, the request was rejected. It was revealed that the compression had been faulty for a while but it was not checked.
I purchased my used 2006 Mazda in 2007. Since that time, Ive had the vehicle aligned four times, the front struts and bushings replaced, and Ive purchased 12 tires...two of which were for blow-outs due to inner tire wall wear. Each time Ive replaced tires, its been due to inner wall wear. Now, Im again faced with the need for new tires all the way around once again, but also rear suspension shocks. And I also need to replace the front struts/shocks once again. Ive maintained my vehicle and tires appropriately. I do not use my car but on city roadways and highways. No potholes or dirt roads, etc.; per car fax, this vehicle has no history of any damage whatsoever. After reading multiple websites, as well as the NHTSA concerning these very same issues with the Mazda 5 models from 06 to 10...I contacted Mazda USA. They were of no help. I requested the changes that were made to the Mazda 5s that resolved these issues and was flat-out denied this information, and when asked why they couldnt provide, they continually ignored my requests for an explanation as to why they were withholding the updates and changes. They also stated they would be of no assistance to resolving this major safety issue. Im shocked as to why they would withhold information to a Mazda 5 owner who carts around her family daily. I want to know how to properly correct this very dangerous issue, but was denied this information after multiple attempts to obtain it. With the amount of complaints concerning the very same issues with this particular vehicle...something needs to be done to ensure the safety of the families who ride in these cars daily with the potential risk of tire failure. Since its the inner wall wearing, operators cannot see the damage; they only see the outer tire, which shows minimal wear... Its very serious and very dangerous...
My mom gave her old mazda. We had no problems with it until we were stopped at a light and the oil light came on. 30 sec later the motor seized up due to a cracked housing for the oil filter. Out of the blue the housing cracked blue oil all over the bottom of the car and seized the motor. After talking to mechanics junk yards and other people on the Internet, we found that this was a very common situation. I put in a complaint with the NATSA the ph number is 888 327 4236. The more complaints the better the chances are of us getting our cars fixed to everybody that has had this problem.
Over the past month both my husband and I have been shopping for a new vehicle. Since we both have very different needs, it has given us the opportunity to visit multiple dealerships including Volkswagen, Hyundai, Jeep, Honda, Subaru and Mazda. Driving a variety of vehicles. The Volkswagen, Hyundai, Jeep, Honda, Subaru experiences were all pleasant. WITHOUT exception each of the sales people followed up with us with either a thank you email or phone call and WITHOUT exception each of those dealerships offered us water or soda while we were looking at the vehicles - particularly nice given the heat-wave weve been having. Now to the Mazda dealerships. Please note I use the plural. That is because my husband truly was interested in a Mazda 6. We have visited three dealerships in two states and have encountered the same outdated sales practices in all three places. I am not a mathematician but it seems statistically improbable that these practices largely abandoned in the industry would be independently retained by three separate individuals. It seems more likely that the corporation itself still encourages these practices - salespeople accompanying test drives? Sales managers insisting on speaking with you before you leave? Continuing to try and sell you a car youve expressly said you do not want? Frankly, I am doing whatever I can to encourage my husband to buy the Accord Coupe 6 cylinder. I love the car, the salesman has been wonderful to deal with and I dont have to dread what comes next even if we were able to buy the car.
My experience with Mazda overall meaning corporate and the dealership has been horrendous. I think we should all get together and file a class action lawsuit. Mazda is making cars with defects. The dealer did a spot delivery spot scam on me. My car has been having all sorts of issue with the brakes not working properly and just recently the transmission. I have had it. Corporate does nothing. The VP Shawn Murphy is interested in money. Do not buy a Mazda unless you have it checked out first.
I cannot keep a battery charged. New alternator, new radiator. Thanks to alternator, new battery, new radio, new tires, etc. Money in it and still cant keep it charged. Does anyone know why this may be happening? I love the car (2010 Mazda CX9) but am fed up with it not running when I need it. Something is pulling battery down when it is parked in my garage overnight. Any help would be appreciated everyone if baffled at what is causing this. Cant trade it off. Just bought 6 months ago and have problem ever since. Owe too much to trade now. Help.
This car drives very similar to the vehicle I replaced- Lincoln Navigator. I test drove my Mazda CX-9 during a snow storm and I was pleased at how well it barreled through snow drifts. Its very luxurious and roomy. Also fits me in regard to seat belt since Im very short; many belts cut me off at the neck. Love the interior, including color. Great gas mileage. Im proud of how car looks and performs. But I have difficulty locking car from inside car while car is still running, or turned off in my driveway... And I dont like the exterior color of black - really shows dirt. I also wish I had a tow package...
I love this Mazda CX5. It is my third Mazda, with other cars in between. I love the wide front windshield, the power seats- which can go up and down, and the comfort and the overall look. It is really a great SUV.
I recently purchased a certified pre-owned Mazda 6. After owning it for only 5 months, the brake pads on the front of the vehicle are completely worn. Mazda expects me to pay $100 to fix my vehicle? I feel this to be ridiculous. I shouldnt have brake issues so soon after owning a car and Mazda should do the right thing and fix my vehicle for free.
Just out of warranty my passenger window motor broke. I had to buy a new motor off the internet because the dealership wanted six times the price for the part. Then a year later the driver outside door handle broke. Four months later the same handle broke again. I didnt realize but the other handles dont get as much use but theyre starting to show theyre starting to give. I will not be buying a Mazdas again and this car (Mazda cx7 2010)was not cheap.
Mazda CX5 2016 Transmission Failure at 57,500 miles. How do I create a class action lawsuit against Mazda for a transmission defect that the manufacturer supposedly knew at the time of assembly? I bought the car new. After 30 months, the transmission failed. I had to dump the car after the repair, at a loss. On the positive, the body style was great, handling superior, interior lay out convenient, poor quality interior craftsmanship on seats, but to have the transmission crap out was a real bummer.
Purchased a CX9 new in 2007. Drove it with a few problems like the Prox key losing its program forcing us to buy a new one at the cost of $300 plus $100 programing. But thats the short of it... At 59000 miles I walk into the dealer and have them doing some recall work on the car. I tell them its transmission is kind of slipping. Service guy says dont worry and recommends a trans service... I say ok... Come back a month later ask for trans service and he says, Its over drivetrain warranty now. Maybe the service will help. Sounds like the trans is shot. The part alone is $9000 and removal is another $3000. Has no record of my issue at prior visit. Says there is no warranty. Said you dont service your car here so we wont help you. I ended up spending another $3k out of pocket having a trans shop rebuild the trans. If youre thinking about it... RUN FROM MAZDA!
Transmission failed for the second time. First brand new car after mothers death using her Ford 1993 T-Bird. I researched the Honda Del Sol, which I liked before getting discouraged and after one year waiting for my order to arrive, I bought 1996 Mazda 626 in 1996 (being the first and only owner of this car I did not investigate like I did with the Del Sol). In 2002, had transmission fail, water pump, air conditioner, timing belt. Mazda, of course, did take responsibility. I see after reading the countless complaints on this site it is a company that does not stand behind their product.As of 8/2011, not only the transmission is gone but catalytic converter should be replaced (if I want to pass smog). Mazda said it was all my doing and wash the grease from their hands. I see after reading the countless complaints on this site it is a company that does not stand behind their product. I will never by a Mazda again. Sincerely, an extremely broke consumer.
I had a 1991 Miata for 25 years! After a deer destroyed it I got a new one in 2016. Love it! Miss the retractable headlights but I m very happy with it thus far.
Purchased a 2014 Mazda CX-5. It has issue with the shifter, which affects the vehicle sensors. This results, in the vehicle sometimes not moving forward whenever it is put into drive. The vehicle instead rolls backwards and it is a safety issue. It also continuously has issue turning off when the vehicle is put into park. They performed service on my vehicle and charged me to change the shifter, which was a faulty shifter that came with the vehicle. I am still having issues to turn the vehicle off and it also continuously drains the battery. The vehicle has safety issues and there are multiple complaints of the issue. Mazda refuses to do a recall. Mazda also refuses to provide its customers with detail report of the safety issues. They conceal information to save themselves from lawsuits, but I have reporting them to NHTSA. And I will be filing another complaint because they refuse to provide detail paperwork for the supposedly repair they did. It will be my first and last Mazda!!
I purchased a Mazda RX8 in 2004. Since the date of purchase, I have been experiencing many problems with the vehicle. To this date, the vehicle only has 40,000 miles. If the vehicle remains idle for 3 days or more it has to be towed in for repairs. The dashboard panel goes blank. Now, the dealership is telling me the cause of the problem is the engine failing compression test and thats a cost for the consumer when I have complained about the vehicle since day of purchase. Records shows each time the vehicle been in the job. The vehicle is practically new.
My Mazda gets great gas mileage, which is one of the main reasons I purchased it over other small SUV/CUV models. It also has a stylish design that I like. The next time I purchase a new car I would seriously consider getting another Mazda SUV.
I bought a brand new 2012 Sky Active. It has been in the shop 3 times to correct a drift to the left. Mazda is pooh-poohing the issue and blowing me off. They say the car is fine and up to specs. My friends have driven it and agree with me. I have read many blogs on the same car and the same issue. The car is a liability and this treatment is unethical. I want them to buy it back or replace it.
We purchased a new Mazda 6 and were being pushed in finance to purchase an alarm system for $350. My husband asked if the car already had an alarm system from manufacturer and we were told no. My husband thought it was odd so he asked again and the answer was still no! We then decided to purchase and later realized we have 2 alarms because it already has one. On top of this our dealer quit the next day and no one told us, so we continued to try to contact him and the rest of the staff seemed bothered when we had questions. Finally I call the manager (Mike **) about several issues and he would not return my calls. On his email responses he was rude and angry and refused to help us. I waited a week to fill out the survey to see how they would correct some of these issues and then finally I filled out the form truthfully. Mike then sends me a nasty, unprofessional email saying that because we gave him a poor score he no longer wanted to work with us! We were shocked. We are very unhappy with this dealership and wish we would have purchased this vehicle in Tustin or not purchased a Mazda at all (Even though I do like the car itself!)
My 2017 Mazda CX-3 has rust problems on the roof and hatch panels within 4 years. The smallest stone chips will lead to migration of rust under the paint causing bubbling. The underside and the inside of the hatch rusts even without stone chips. The bottom inside weld of the hatch rusts. This was not sprayed when I had the car rust proofed (so request it). Mazda declined my claim under the 7 year rust perforation warranty. They are still not choosing to design their cars for the North American rust belt. Similar complaints can be found on internet forums. Otherwise this is a good car.
The clutch on my Mazda 6 (bought new) wore out after approximately 10,000 miles. Replaced by Mazda Main Agents, this also failed after approx. 10,000 miles. Again replaced by Mazda Main Agent, and lasted only around 10,000 miles. Regularly serviced by the same Mazda Main Agents (except just once).I am 81 years old, have held a driving license for well over 60 years. For many years did all my own servicing, maintenance and repairs. You name it and I have almost certainly had it in pieces. The exceptions being gearboxes and differentials. (Never had one of these fail). I claimed reimbursement for these repairs, but was told it was due to my riding the clutch. Rubbish! when I learned to drive back in the 1950s riding the clutch was a sin because, in those days cars were fitted with carbon (graphite) clutch thrust bearings which being soft would wear out very quickly if one rode the clutch, modern cars are fitted with tapered roller bearings or simple ball races. I never wore one out but the ingrained lesson never to ride the clutch has stayed with me ever since.A letter later from them suggested that I was accelerating away from traffic lights etc. too hard, insinuating that perhaps I was a bony racer. In my 20s, 30s and 40s this MIGHT have been the case, but in my 70s and now 80s I am long passed such behavior. I have done everything required of me prior to taking them to the small claims court, including utilizing the facilities of Mediators but they still keep coming up with silly replies. The latest being that I have the clutch examined by an authorized independent company. They also said that this would be impossible because the parts were thrown away on being removed. I am about to write to them yet again informing them that I have, together with other items, both the clutch and the scored flywheel that was replaced in my garage.Advice to everyone considering purchasing a new car, DO NOT BUY A MAZDA without checking the record of service one can expect from your Mazda main Agent. If anything fails, it would seem that they will do anything to avoid recompensing one for anything failing. My claim will be made under the Customer Rights and Protection Act, under the section stating that any purchase should be fit for purpose and last a reasonable length of time. All the time that this correspondence has been going on, (several months) the worry and stress has had very severe adverse effect on my health. They have been informed of this but apparently consider it not worth their while to make any comment on it. Hopefully, if you wish, I will come back to you and let you know the result.
2013 M3 6-speed manual purchased at 27,500 miles in April 2015 with transmission problems since purchase. I only have to put gas in it twice a month, but the savings over the years will soon be eaten up by a necessary total transmission replacement including master and slave cylinders, entire clutch assembly, and probably the gearbox as well. Not surprisingly, after 2 years of complaints, Mazda techs were finally able to duplicate the shifting problem (stemming from a known issue and current class action suit) on a service visit just outside of warranty, and they blamed it on user error and normal wear and tear.All the reviews youre reading are true... Mazda does not stand behind their products after purchase. Skyactiv-Gs are ridiculously frugal on gas, though! 34+ mpg in mixed driving over 72,000 miles! My issue has been overall shifting crunchiness worst in temps below 50F and failure to shift into first gear multiple times per day since day 1 no matter the weather. Just buy a Honda or Toyota...the Mazda zoom-zoom feeling wears off the moment you drive away from the dealer and the depreciation is ridiculous, so youll be stuck with it until its paid off because no one wants to work on Skyactiv-Gs except Mazda despite being nearly a decade old technology.
My 2001 Mazda Millenia broke my heart and my bank. I bought it from Duncan Auto in Key West. It was lovely and it still is, but the engine is useless. The hold light went on and the transmission began to burn. When I called Duncan, the dealer where I had purchased, they said that their mechanics wouldnt touch it. I tried some more local mechanics who had their way with the car and charged me heavy but still the problem persisted. The car could not be driven over 25 mph and I couldnt go anywhere without the transmission burning up. Finally, at my expense, I had it towed to a Mazda dealer in Miami. They said that it needed a new transmission at a cost of $6000.00. The car cost me most of my savings ($17,000.00) which was a lot of money for me and was the first nice thing I ever bought myself and it lasted only two years. This cleaned me out and I cant afford another car at this time. The car still sits in front of my house and forever a painful reminder. Do your research people and buyer beware. Learn what youre getting into on second-hand owned vehicles from non-affiliated dealers.
This is my 3rd Mazda, if I ever have need to buy another car it will also be a Mazda, but my last one later 17 years so I may never need another one if this one lasts that long, too. I like that its strong, reliable, and has decent mileage. Its a great color, charcoal grey. I feel sexy driving this car. I feel like the brakes are completely reliable as well. But my model is a bit sporty for me. Id also like to sit a little higher and have better visibility especially the back window. Id love one of those backup cameras as well.
My wife purchased a brand new Mazda CX-3 GS and after just over 6,700 kms, when put into Drive it would take anywhere from 6-12 seconds to engage and move forward. It didnt even make it to the first oil change! We brought it into Regina Mazda and they were able to duplicate the problem. We were told that a new transmission would have to be ordered. However, they couldnt give me any sort of a timeline and couldnt locate any available assets in their system. Its been almost a week and we havent received any update from the dealership. We were given a Mazda 5 for a loaner but had to return it as it was their shuttle vehicle and then received a 2016 Mazda CX-5. Still waiting for update. :(
I have been having problems with the throttle (Mazda Tribute V4) which has been sticking. For over a year now, I have been looking to see if there were any recalls against them. Finally when I looked today, it was only for the V6 engine. When I called them today through corporate and service department, I asked them why not on the V4, and they couldnt give me a correct answer. If its within the year, it should be for all Mazda vehicles. I have been in so many almost accidents with this vehicle and Mazda wants to charge almost $300 for a diagnostic and cleaning the carbon out. That is ridiculous. I am a single parent trying to make ends meet in this poor economy. This is the worst vehicle I have ever bought.
I drive a 2009 Mazda CX9. On Friday Sept 18th I had picked my kids and friends up from school. Normally I wouldnt stop and grab a coffee but I did. When we came out and were getting back in the car I heard a bang, I looked and my front left tire was just about falling off. Thank God we stopped because I would have been driving with 4 kids in the car. I had to have the car towed, and have my brothers friend that is a mechanic look at it. One week later on Friday, Sept 25th I got a safety recall letter in the mail saying lower control arm ball joint can corrode, well that is what happened to mine. I Had it towed to a Mazda dealership. The Service Manager called to tell me I need new front tires. I said that should be part of the recall because everything I have read about symptoms of ball joints going bad is front tires balding. Well I have called Mazda three times and spoke to different people and nobody will help me. My back tires are just fine. I bought Mazda because I thought it was a safe family vehicle, I will be selling and getting something different.
I have a 5 day old 2018 Mazda CX-9 GT. It is a very good and fun-to-drive SUV. I recently have some issues playing my iPod iTunes playlists from connections to the USB1 and USB2 ports. It is an intermittent problem not recognizing and not able to play the songs from the playlist. It is very frustrating and disappointing considering that I paid top $ for this SUV and I am now faced with this media problem. I will report this to the Mazda dealership first thing in the morning tomorrow since it is barely a week old.
Recently, I had an issue with my vehicle when it wouldnt start. I had my car towed to my mechanic in Indialantic. He ran the diagnostic test on my car and found out that the ECM computer system had failed, and also fried 6 of my coils. My mechanic had given me a quote of $1,400 for repairs. In the meantime, I was calling around to see if I could find an ECM for a cheaper price. I came across an EPA federal warranty that stated: Any vehicle with less than 80,000 miles and less than 8 yrs. old is entitled to this EPA warranty on any specified major emission control components. The warranty states that all components are covered and the manufacturer will have to repair the components free of charge. I brought the warranty over to my mechanic to look it over. He stated that he would call Mazda and find out if they will honor this federal warranty. My mechanic spoke with a gentleman named Robert **. He approved the use of the warranty and told the mechanic to have us bring the vehicle over to Mazda. The next day, I paid to have the car towed to Mazda. Robert ** stated that he would call me before he started to give me a price on the repairs. When he called later that afternoon, he gave me a quote of $1,700. This was $300 more than my mechanic. He then called back again and stated that he would drop the cost to $1,345. It is costing me the same price with the warranty as it would have at my mechanics garage, without the warranty. I also had to pay to have the car towed to Mazda. I only brought it over to Mazda because the gentlemen stated he would honor the warranty, and he is charging me more. I feel belittled and taken advantage of.
I went to see and purchased a used car from Mazda of Palm Beach. Almost none of the features on the carfax ad were correct. The dealer claims it is Carfax issue. I never would have paid the price I did had I known the complete options on the car.
I purchased my 2008 Mazda Tribute brand new. The first year (8 months after purchase), I noticed a sound in my car. I quickly took it to the dealer I purchased my car from. As soon as I pulled up to the dealership, the mechanic told me that it was a belt and was easy to fix at $150. He informed me that a lot of Tributes had been coming in with this issue, but not a big deal. I had it fixed. There were a few minor issues afterwards. Fast forward 2 years later, my car mysteriously would not start. I would have to catch a cab to work. When I called a mechanic to come out to take a look at my Mazda, it started (what!). This went on for about 6 months. I went on a trip to NY and once again it would not start. The dashboard cluster defaulted; cost to fix was $1000. I took it to a certified dealer and while fixing it, they informed me that I also had a transmission leak which would cost me $1500 to fix. At this time, a recall notice had been mailed and I was unaware of this issue. I needed my car being a single mother of 3; I had no choice. Fast forward to present day, 2013, about a week ago, my car started making loud noises. I took it back to the dealer I purchased my car from. Guess what! My transmission has to be replaced cost $3600 (really!) and I had to pay $100 for them to tell me that. Unfortunately, I was one of the millions hit with layoffs; no income. I called Mazda corporate and informed them that I was not aware of the recall notice sent out in 2011. The customer service rep informed me that there wasnt a recall and that I was misinformed. I informed her that I got the information off their website and from the dealership. She was not empathetic to my situation. I understand that my warranty expired. However, I feel that a recall should never expire. If you are aware that a defected part has been placed in your product, you have a responsibility to replace. I paid $17,000 for my car. With all the service issues, Im close to $7000 in repairs and towing fees - almost half the cost of the car. This is not fair to me and others, who work hard all our lives, especially when my car only has 75,000 miles and Im the only owner and now when money is nonexistent to me. Please do not purchase a Mazda. It’s a money pit.
I purchased my 2013 Mazda 2 from Daytona Mazda Mitsubishi back in November of 2015. I registered the vehicle with Mazda USA online since I live in Tennessee and the car was delivered to me by the dealership. I have been having significant issues with the steering and saw that there was a recall sent out by the National Highway Transportation Safety Administration back in 2016. I have sent the dealership and Mazda several emails over two years. They have chosen to ignore.
I took my 2006 Mazda Tribute into the dealership for an oil change, after three days, the car had broken down. I found out that there were no fluids in the car, so the engine was cracked. I left it at the dealership for resolution. After 8 weeks of no response, we had the car towed back to the house. We called the Mazda Corporate Office but to no avail. Im disgusted with it all. I also purchased a Mazda 2005 RX8 the same day as this one, spent over $30,000 for that car, had to have 3 new engines within a year (what a joke).
I replaced my 2002 Mazda Tribute plugs (about 85,000 miles) with new ones. 2 /12 months later my first plug blew out (#6) and took the coil pack with it in the front head. I had an insert put in. Only 2 1/2 months later and another plug blew out (#1 I think) in the rear head. Jesse of Scappoose, called the complainants on this forum morons because we want to blame someone else for not putting in the correct plugs. What an idiot. I have replaced plenty of plugs in my day. I used regular plugs that are specified for this engine, nothing fancy. They are gapped and I use anti-seize compound on the threads. I hand tighten the plugs. No cross-threading is occurring.My theory on what happened is the stress of removing the old plugs weakened the surrounding metal and causing the new plugs to blow out within a short period of time. My repair is taking place tomorrow and I had planned on fixing the 4 others with inserts before they blow. However, after reading this long list of blowout events I have some reservations about how long the repairs will last and thus am thinking about getting it fixed and then trading it in for another manufacturer (Jeep perhaps?)
I have had my 2014 Mazda CX-5 for six months and it has less than 2100 miles. The fuel pump has already gone out. Now I have to wait for the part to be shipped from across the country before it can be repaired by the local dealership service department. Also, I have not gotten anywhere close to the fast mileage I expected. I am starting to wonder if I should have purchased another Ford. I drive a Ford Escape Hybrid for over six years with no mechanical problems and great gas mileage.
CX5 with 105,000 miles. Started car, backed out of garage, proceeded to drive away and a loud noise just before the car died. Ended up pushing the car back to the house and into the garage. Spent a few hours looking over everything and could not find the source of the problem. Checked the oil and it was fine. Checked fuses, all were good. Checked starter and alternator, all good. The next day I looked under the passenger side of the vehicle and notice two drops of oil on the garage floor. Checked oil again and it was up to level. Followed a small trail of oil pooling on the dust cover (under the engine) and saw two jagged holes in the engine block just above the oil filter. I wish I could post pictures of the holes and block pieces. The engine block wall is VERY thin and not what you would expect. Mazda really went cheap on manufacturing these SkyActiv blocks! The car belongs to my wife and is out of warranty range so with $13k left owed on it, were screwed. One more thing to add is Mazda had already replaced the defective automatic transmission at 80,000 miles.
My 2007 Mazda 6 4 cylinder engine failed with only 107,000 KM. This was 7000 KM after my warranty expired. The whole engine needs to be replaced as it was a catastrophic failure. I had fully maintained my car at the Mazda dealer, changed the oil on schedule every time and had only Mazda technicians working on my car. Mazda Canada would only cover 33% of the replacement engine. This will be the last Mazda I ever buy, very displeased with Mazda Canadas lack of concern for their own reputation and customers.
Purchased the 2014 Mazda CX5 in November of 2013 in Appleton, WI from Bergstrom Automotive. Noticed immediately the rear passengers inside windows were frozen solid and that snow was blowing inside the door of the rear passenger side. Called Mazda immediately and they told me they had no complaints about this issue. They told me to take it to the dealership to test it out. The problem was they test it inside and not outside when the weather is freezing. They did nothing about it and sent us home with the Mazda. They said I could trade it in for about a $5000.00 loss and get a new 2014-2015. The 2014 only has 3800 miles on it. The experience has been a nightmare.
2012 Mazda 3 GPS system suck. Bergstrom gives no help. Unit has bad maps and guidance. I cant speak on state or county roads. This is a piece of ***. Bad add-on equipment for Mazda. I didnt want it on purchase but had to accept with other options I wanted. Please fix this piece of crap or never another Mazda.
Well, guess what? That vibration that they supposedly fixed (with used parts - that I did not authorize) - still rears it head every now and then. I got stuck with the car and they had to change the valve body - on a brand new car that had roughly 3000 miles on it (yes, that is 3 thousand miles) and ever since I have a hard downshift that although the tech tells me he feels, the dealership repair center tells me is normal - this is of course after I returned it because of the hard downshift and the Rep told me that the computer needed to relearn my driving habits. Almost 1000 miles later, it is still doing it.NOW for the new problems. Yesterday I went to shift out of park and the transmission did not shift. 3 times I tried, finally it shifted. This morning I went to start my car via remote and I kept getting a P code on the fob. Book says its because the car was not in PARK. (Um yeah okay - car was parked in the driveway since 6pm the night before... and shut off). Cant wait for the BS they tell me now... Do yourself a favor. DO NOT EVEN CONSIDER MAZDA. NO ONE - I REPEAT - NO ONE IS HELPFUL AND ALL THEY DO IS LIE TO YOU.
20111 Mazda 3S - There was condensation on the passenger side headlight and it caused the light to burn out. Took the car into the Mazda dealer and they said that the bulb alone was going to be $266.75 AND - that the mechanism behind it and the entire housing would have to be replaced!!! Because they cannot get to the light from under the hood, the entire front panel would have to be removed AND it was going to cost OVER $2000.00 FOR THE HEADLIGHT!!! Yikes!!!! I wanted to cry... Trying to speak with others about options. Of course, the warranty is no longer in effect. Needed to vent!!!!!
Bought a gorgeous lookin 2016 Mazda Miata, supposedly having undergone 150+ point inspection. After continuing to add air to the tires day after day and having a valve stem replaced, being informed the tires suffered from dry rot, not safe for extended use- replaced the tires ($800 setback). Texts and calls went ignored.
08 Mazda cx9 - My transfer case has to be replaced and the dealer is saying even though it is covered under warranty that I have to pay $1500 because my tires caused this problem... Never heard of this. Sounds like a manuf. defect and am I getting screwed? Has anyone had this problem and why does transfer case go? Talked to different service mech and I am being told that it has nothing to do with the tires? Calling corporate about this, any other suggestions?
I have a 2002 Mazda Protege. I purchased it used in 2008 and about a year ago, the finish on the hood, roof, and trunk started to peel off. I can see that it is starting to pit and rust. The car looks like a piece of junk. I see other Proteges, same year, and the paint is fine. I paid around $8,500 for the car and other than that, I love the car. I previously owned a Mazda and this never happened to it.I want to know if there is any compensation I can receive for this defect of the paint. I know this should not be happening to a car thats 10 years old. Help! In anticipation of a response, thank you for your time and attention.
We are going to have to replace our fourth Catalytic Converter. Each time we are just outside of warranty. We have asked our dealership and Mazda customer assistance for assistance. Mazda would not be able to assist with the replacement of the catalytic converter due to the fact the vehicle is outside of warranty. My daughter was on I85 in heavy rain 2/18/2012 when her car bogged down and it was all that she could do to get safely off of the highway and out of heavy traffic. Her check engine light was flashing and we knew exactly what was wrong. Here we go again.Is there anyone that can help us with the EPA required catalytic converter warranty? Is there any extended warranty law which applies when a part needs to be replaced four times? Recalls that we can not find or our dealership is not telling us about? Can you please help? Thank you very much.
I have a 2008 Mazda 6, 2.3 Sport with 68,000 miles on it. The engine receives regular oil changes and has never been low on oil. Recently the engine started making a knocking sound at about 2500 rpm. The sound got worse and it would appear that I need a new engine at a cost of around $6000. I dont see how this could happen on a product that is less than 4 years old that has received regular maintenance. Mazda is a joke but worse than that is the fact that I have recommended this brand to my father and friends (two of them now own one). I really dont want to invest any more money into this car but it isnt worth any money without being able to drive it.
Two years ago I had my VVT valve and timing chain replaced because of extended warranty. Now, the timing chain is making noise again and I believe the same problem has come back. The turbo has also had to be replaced. No help from Mazda.
A word to the wise, if you have a mechanical problem check to see what issues Mazda may be extending warranty coverage. From experience, dealerships and Mazda provide no foreknowledge to a problem with faulty manufacturing issues that are covered under an extended warranty. On my daughters 2012 CX9 there was a factory problem with a brake line. Dealer quoted over $800 repair cost and never informed us that this problem was covered under extended warranty. I happened to find out by internet search, it was a warranty covered issue and we still fell within extended warranty time and mileage limits. She now is told the AWD is not functioning due to a faulty factory power transfer unit. There was and still is no indication by any warning light or anything that a problem with the AWD occurred. Unfortunately, the extended warranty time limit expired 6 months ago. We have no idea when the AWD failed and neither does Mazda dealership. I can see that this is going to be difficult to get this covered because no one can tell if it failed under the warranty limits (we are still within the mileage limit). This is a $1500 repair quote. I think if Mazda has knowledge of factory failures this information should be made more readily available to consumers. Or better yet MAKE YOUR DAMN CARS BETTER!!!
We bought 2 cars from Mazda Delray Beach. Both cars brand new. Less than 3 miles on each. We bought a 2009 cx9 and later a cx7 2010. Both cars has problems. The cx9 blind spot monitor, air conditioner, window motor, front and rear window motors. The cx 7 problems with the same problems. Windows front cannot close. Front door driver side lock came off. Right front passenger door lock messed up, it cannot be opened. Rear right window cannot go up. My cx9 has 46.000K miles 8 years old and the cx7 just turned 60.000K 7 years old.I was told that it is normal for those repairs to occur. Thats ** ! We have bought cars brand new cars from Nissan, Infiniti, Mitsubishi Motors and we never had any problems with these cars like what we are having with our Mazda cars. Infiniti, Nissan and Mitsubishi Motors we drove them to their limit and all we did was oil change and maintenance tire change. Think 4 times before you decide to buy a Mazda.
Front Axle on 2005 Mazda 6 - I just drove from Clemmons to Wendover Avenue in Greensboro and suddenly the front of the car sounds like I drove over a boulder and the engine fell out. I managed to coast to Sheets Gas Station. The car would turn on but would not go forward in drive or reverse. Called a tow truck and took it to the Mazda Dealership. The front axle is broken... I could not imagine how though... have not run into anything or rear ended anyone. I just had the axle worked on in Hickory. Not happy but blessed it was not the transmission.
My car front control arm had a total failure in which the ring holding the ball joint on the front passenger side snapped the approximately 1 inch solid metal, This happened while driving. My car slammed to a halt, my tire disconnected and rotated 90 degrees. I have owned many older Classic Vehicles, and this is the first time I have seen this without a full side on collision. I called Mazda Canada, and got told the Car was out of warranty. As a result of there not being a recall on this part I am on my own. Damaged caused was Control Arm, Ball Joint, Front and Rear Bushings as well as a new axle need. You have to love being taken advantage of. This was my first Mazda purchase, and my last.
Today is Feb. 8, 2013 and I bought this car (Mazda 6i Touring 2010) in Oct. 2010. When I purchased this car, Mazda sent me an email with a survey as to how my experience was with the service at the dealership and with the salesman. In the survey, they asked a very clear question if they filled up the tank with fuel. However, after I answered the question as honest as I knew of the thing they were supposed to do which was some negative and some positive, I got Schaumburg Mazda dealer doing things to the car every time I took the car for oil change. The first time, they lost the the bottom bolts of the front suspension lower control arm; then they made the tire lose air so the light for the tires in the cluster will light and the next time they had it for three days. Now, the car does not have traction and every time it spins the wheel because of slippery road. The engine lost power. The suspension does not have a grip to the floor so maybe they even took some suspension parts out. They did more to the car. I had just been honest to their survey and I believed the survey is a snare to the customers so they know who they will target to damage their car. Now, how can I prove the dealer has done things to the car with the performance of the car being diminished? I know if I take the car back to the dealer, they will finally make the car to break down beyond repair and, after the warranty is going to expire, where I can go to have them repair the car and have the absolute confidence the car will last with the care I give the years that it should. Never again will I buy a Mazda car not because they are not good but because the dealer is not honest to their customers. After they get their money, they do not care one bit about you, your car or their business.As a side note, I did talk to Mazda headquarters but it was worse than just to let it alone. Apparently, they are just so arrogant that they have the control of the dealer and they allow those things to happen.
I bought a 2006 Mazda speed 6 in October of 2006. The car was in the shop more than out. In August 2010, I took it to two dealerships for white exhaust smoke. They stated that it had to do with the turbo and the motor was shot. They would not cover it under warranty. I could not afford to fix the car as it would cost over $5000. I gave the car back to the bank even though I loved that car. Two days ago, I get a letter from Mazda saying that they are now covering this repair under the warranty. I was so mad that I gave up my car and now they are covering it. If they would have covered it back when I first brought it in, I would still have that car!
I purchased a 2010 Mazda MX-5 Sport model in June of 2010. This year, the convertible top started tearing on the passenger side above the window. By the time I got to the Dealer, Beach Mazda in Myrtle Beach, SC, there was only one day left on the warranty. The car had less than 22000 miles on it so the three-year warranty should have been in effect. The service department took pictures of the tear and the odometer and sent them to Mazda. Mazda declined to warranty the repair. The service department again brought this to Mazdas attention when a Mazda representative was visiting the dealership. They again declined to warranty the repair. I sent a letter to the General Manager of Beach Mazda about this problem and I never received a response. I appealed the ruling to Mazda and they again declined to warranty the repair. I attempted to disputed this through the BBB Auto Line procedure but they wont help me because the car is now out of warranty. The top has now started tearing on the driver side in the exact same manner. Beach Mazda has given me a quote to replace the top and the cost is more than $1300 plus tax. Why would I buy a Mazda part if they wont warranty it? To top this off, Mazda is now trying to sell me an extended warranty.This is my FIRST and LAST Mazda. My wife and I have purchased 4 cars from Beach Automotive and I will think twice about buying another car there. The manager could have at least responded to the letter I sent!
My husband and I traded in a BMW X5 for a Mazda CX7 (year 2007) last year, 2011. We decided to go with Mazda CX7, because we believed it would be a reliable family car that would also be affordable to maintain, and is fuel efficient. We purchased our Mazda at a private dealership and purchased the top coverage warranty since the car was a 2007 model.Earlier this month, my husband took the car to the warranty approved maintenance shop for an oil change, where he was informed by the mechanic that the car needs to be repaired due to VVT damage, and that we cannot drive the car until the part is ordered and repaired. At first we were told that our warranty will cover the repair work, but it will take approximately 2 weeks for the VVT part to come in.It has now been nearly three weeks, and my husband and I still dont have our car back, since the VVT part is on backorder all over North America. We are both working parents of a two and a half year old toddler who needs to be taken to daycare every day. The CX7 is our only car, therefore in the past three weeks; weve had to rely on friends, co-workers and now a rental car to make it to work and our daughters daycare. The rental car is costing us a lot of money, and neither our warranty, nor Mazda is willing to cover the rental car fees. We have no estimate as to when the VVT part will arrive for our Mazda CX7 and no way of getting around. We are financially unable to continue paying for the rental car.Having said all that, I am extremely disappointed and angry with Mazda. It seems that VVT (variable valve timing) part is now a known problem with Mazda CX7, so this is a faulty VVT problem that Mazda is aware of, yet no one we spoke with from Mazda is willing to show any compassion for us. Mazdas response to our problem is simply that since we dont have proof of enough oil changes (weve only had the car for less than a year), and we dont have our extended warranty with Mazda, therefore its not their problem. Ive obviously been mistaken by trusting Mazda for making a reliable car, or showing any social responsibility and compassion to their customers.
My oil cooler started to leak. The dealer told me that the problem is a gasket, but I need to buy the whole part (oil cooler). After doing some investigation on the internet, Mazda knows that this is a problem and is not doing anything about it. If I dont get this part changed by Mazda (at the very least get a discount), I will never buy a Mazda again. I really love my CX-7 but this is not the only problem I had with it. This is the one that really filled my jar.
The day before Christmas Eve 2014, as we drove out of a parking lot, our well-maintained 2006 Mazda3 started feeling bumpy. We stopped on the street, and my husband looked under the hood: the engine had fallen out of place! There was no warning. Our Christmas week involved tow-trucks, car rental, and inability to find anyone who could work on the car before the following week. We found out the motor mounts had failed, which seemed to be a common problem on Mazdas. Worst of all, as we saw online, it often happened again and again.Six months before, wed had the motor mounts replaced. Our mechanic found a crack in one of them and suggested replacing them all, with Mazda parts. Wed had no trouble with the car since then, and had only gone another 7000 miles. I spoke to the service manager at the Mazda dealer, who said hed never seen an engine fallout in the years hed been there. He said Id have to contact Mazdas corporate office; they made all decisions, and maybe theyd help with repairs. The corporate woman I spoke with wasnt overly encouraging. She only said wed have to have the car towed to them so their service dept could check it out.Merry Christmas? Customer service? Online comments made us doubtful that Mazda would ever help us, and I shuddered to think where wed be if the engine had fallen while we were on the freeway. We finally decided, instead of spending too much time and money on a car we could never really trust again, to buy a new car--NOT a Mazda. A photo of our good-looking Mazda3 convinced the dealer to take it as a trade-in, and have it towed to them. We only got 107,000 miles out of our Mazda3, the least weve ever had on a car. Needless to say, it will be the last Mazda well buy. Warning to other Mazda3 owners: every time you have your car serviced, have them check the motor mounts. It could save you all kinds of grief, and maybe your life.
I was in a car accident driving at 35 to 40 miles and I was in an accident. I hit the other car by the front of my car and the airbags didnt open from either side and I think thats not correct.
They do not treat customers very well. Their cars are substandard and when I try to get my car fixed, even more mechanical problems arise. Coincidence? I had to bring in my car twice for the same issue only to go to a third-party to have it fixed properly. Having said that even more mechanical issues have arisen. When I talk to them they are very condescending and rude. It was shocking at first but after a few times of trying to reason of them I discovered that they do not care about the customer. I recommend not buying a Mazda or dealing with any of them or their associates.
2007 Mazda Miata MX-5 manual transmission - I am in the market for a more practical car so I have been reading reviews of the brands I am considering. Every brand seems to have issues and I just wanted to share my experiences with the Miata. I bought the car new in December 2006 and have been the sole driver since. It now has 110,000 miles and still going strong. The only mechanical repair I have had was needing to replace the thermostat around 80,000 miles. I just now had to get new brakes for the first time. The paint still looks brand new and I am constantly being asked if it is a new car. The only thing that has not held up well is the cloth upholstery on the drivers front seat but the aftermarket leather seat covers look fabulous. I LOVE THIS CAR! I have loved it since I drove off the dealership lot. I lament having to part with it for a larger car that is better in the snow and after reading the reviews, I am even more hesitant to replace it. If you are considering a Miata from the 2006-2015 generation, I can highly recommend one.
Mazda Corporation in Canada has a huge problem that seems to be growing week over week. I purchased a new Mazda CX5 10 months ago. The vehicle drives fantastic. It just needs a lot of TLC. Paint is not evenly distributed leaving visible color distortions. Front bumper is not, absolutely not, suitable for winter driving in Canada. I went through a spray - car was to get the salt and grime off the car and the bumper just cracked. Dealer is telling me I hit something... No scuff marks, no other damage than a crack that starts exactly where there is a cut out in the bumper. This is a flaw in the plastic material that the bumper is made of. I will eventually replace the bumper but at $ 1,000.00 it simply is not feasible right now. The infotainment system is cause for long debates with the dealer and on the phone with Mazda Canada customer support. I have also put in a claim at the MTO (Ministry of Transportation in Ontario) to see if they are willing to see the point of a defective infotainment unit that requires constant attention during driving. USB drives simply crash, Bluetooth becomes grayed out. Needs a complete disconnect from the battery to resolve (plus reprogramming). Dealer states that they did a firmware upgrade but only tested for the GPS system and, since I keep that up to date (I had to purchase maps to be updated quarterly), it showed on the bill that the firmware already was up to date. That is not the firmware!! The infotainment also has a firmware that can be checked by pressing radio on/off and audio at the same time. Since the dealer made a statement that the firmware is up to date, Mazda Canada does not want to respond to any flaws or changes that need to be made. Music volume is just unacceptable. I had to crank the sound to 30 before I can even hear the speakers and there is a constant hiss at lower music levels. Dont even think of driving with the roof open. You will have to crank it all the way up to 45 or 50 (65 is the max). I purchased the GS model for this. The sunroof is a much welcome tool in keeping the temps in the car at bay in the summer. The OEM tires will not last for more than 40,000 KM by the way. Last but not least: the dealer will only work on any TSB (technical service bulletin) when the customer insist. It is not done voluntarily. Mazda Canada still claims there are no TSBs for the car - if asked why they are so secretive about this, they claim that all works as it was meant to be. The car, in their eyes, is perfect. In my opinion, the many test reports are flawed and I have also contacted these sites and producers of the shows with the facts. Also the Dealers insist you take the rust proofing and if you do the car will be ready in 4 days. I refused ant it took 2 weeks with the 3M protection film still missing. These tricks will be pressed upon the buyer when I thought I was done with the purchase. I have deep regrets I purchased the car. I will zoom-zoom for a little longer but this car will not last the full 10 years my (t)rusty Ford Taurus did. I do not recommend anyone to purchase a Mazda CX5 if peace of mind is important.
I purchased my Mazda Cx-7 in December 2009. Only one week after my purchase, the engine light came on (12.17.09). I took my car to Sussman Mazda for service and they replaced a valve. Shortly after that, the engine light came on again (3.10). This time, a timing chain/belt was replaced. A couple of months later, the engine light came on again with the car now needing a transmission sensor replaced (10.10). On June 25, 2011, the engine light came on again. I took the car back and was told that the car could not be seen until June 28. I decided to keep the car there due to the driving condition while taking the car to the dealer. On June 28, I never received a phone call and had to call the dealer. I was informed that the machine that read the problems with Mazda cars was currently broke, and they had no idea when the machine would be fixed. While waiting, I rented a vehicle, which was not covered by my warranty because they were not able to state what was wrong with the car. I was told that I should now pay for a tow truck to have my car taken to another dealer. I expressed that when my car was dropped off on 6.25.11, the machine was not broken; therefore, I should not be responsible for towing the car. The dealer indicated that they would try to fix the machine in the meantime and get back to me. While waiting, I contacted the Mazda headquarters concerning this matter. They concluded that Sussman would pay for the rental car. My car stayed with Sussman for about two-and-a-half weeks. Sussman dealer stated that they wont have a new machine anytime soon and they agreed to transport my car to North Penn dealership, which concluded that my car needed a new turbo and possibly a new engine. Im very confused on how a car, which was purchased not even two years ago, would need so much work. I recently picked up my car on August 4, 2011. It is my understanding after completing some research that the Mazda Cx-7 has had several issues concerning the engine in the later models. I conclude this letter by stating that service at Sussman was horrible. This is my first experience with Mazda cars and based on this, I would never recommend this vehicle. I hope that you can shed some light on this matter concerning engine concerns. Also, until this day, Sussman has yet to phone me concerning the rental car fee, after copies of the receipts were sent for over $900 in payment. I look forward to hearing from someone in the near future.
I own 2009 Mazda 5. It has 145,000 miles on it and still runs great! I bought it in 2010 and it was the best car purchase. No problems at all. Only changing oils, tires, and breaks. We needed second car and we decided to get another Mazda, this time CX5. I think I would never buy another brand. I would absolutely recommend to a family and friends.
Tribute recall notice - I received the 1st letter from Mazda last month. I took my Tribute to Premier Mazda of Georgetown (where I purchased it in 2008); they disconnected cable and told me to expect another letter from Mazda advising me they now had the parts for the repairs. I received the letter today telling me to call and set up an appointment. I spoke with ** who said to wait for yet another letter because the repairs were not being effective. This sounded fishy, so I called Mazda Corporate and spoke with Jose. He called ** at Premier Mazda. He was told ** had given inaccurate info and told me to call ** who would set up an appointment. I have called Premier and left messages to get a call back. I feel I am being ignored!
I purchased a used 2008 Mazda CX-7 in 2010. The car was in mint condition. A few months later, I would occasionally hear a ticking in the engine but the car ran fine so I thought nothing of it. I kept up with my oil changes. Last Thursday, I started the car and heard a terrible noise in the engine and my check engine light came on. I went home and did some research and discovered that the timing chain on the VVT is a huge issue with this vehicle. Thousands of inquiries and complaints. I researched recalls and discovered that Mazda has extended the warranty to 70,000 miles. My car has 52,000 miles. I called the dealership and they confirmed the extended warranty and told me to bring my car in. He said nothing else except that it would be covered. When I got to the dealership, they inspected the vehicle to make sure it was the timing chain problem before I left it. The service manager came out to the waiting room and asked me to talk with him privately in an office. He showed me a paper towel with what looked like chunky oil. He told me he would not be able to cover my car under the extended warranty because I had sludge and did not maintain my vehicle properly. I took that as an insult and told him I did get my oil changed. He asked me to provide receipts which seems ridiculous to me. Unless someone goes to one oil change place religiously, how do you keep track of all of those receipts? In my case, I have a friend do most of my oil changes. No receipts. I called Mazda direct to complain. They told me that they would forgo the receipts if they had permission to remove the valve cover and check the condition. At my expense! I called about 6 independent mechanics around town and they all told me the CX-7 has a sludge issue. That no vehicle with 50,000 miles would have sludge that bad even if oil changes werent performed at regular intervals. That no vehicle should need a timing chain at 50,000 miles. It is an obvious defect in the design and Mazda doesnt want to pay out millions to correct their mistake. I cannot afford a $1200 repair and now after reading all of these complaints, Im afraid my engine is going to blow. Mazda needs to take care of their customers!
I bought a CX7 8 days ago and its sitting in the shop. I was stuck with a friend 2 inches from traffic and 4 inches from running off the road. The shop that I was able to tow the car to says the engine was switched out. And nothing noted on Carfax. Also I HAVE NOT MADE MY FIRST PAYMENT ON THIS CAR. I WISH I COULD RATE THIS CAR A NEGATIVE BUT CANT BY THIS SYSTEM.
At 54,000 miles, our Mazda 08 CX turbo went out. We had it towed to the dealer where we bought it and they said the turbo had sludge in it. Every time we had our oil changed, they would say our oil is dirty and low. How is this possible when we did regular oil changes? Now, doing a little research on our model year, it turns out that many people have had this very same issue, with the same results. Mazda will not warranty the part without service records. Well, I dont have all my oil change receipts for the last 5 years, so now what? Mazda even extended the warranty for the turbo because they know its bad. Has anyone been able to get this part fixed under warranty? If so, tell me how you did it so I can get this done. Thanks.
I bought a new Mazda MX5... It is only a few thousand miles out of warranty. That is when my Air Conditioning clutch froze up (of course after the warranty ends) on the Air Conditioning Compressor and now it blows HOT air. Mazda wants $1,200 to replace it, so I spoke to Morgan at Mazda about this problem, thinking Mazda would stand behind it considering the small amount my AC unit was used. The thing is I live in the Mountains in NC and really did not use the Air Conditioning very much. I bet that AC unit has only been used 10% of the time... Plus, I have purchased 2 brand NEW Mazdas in the last 5 years. Mazda still refused to stand behind their product and cover this under warranty... I am done with Mazda. I will never buy another Mazda again and I am going to warn everyone I can about Mazda poor service after the sale. What a horrible way to treat your loyal Customers. Something similar happened to my Father and Dodge stood behind their AC unit even after the Warranty expired... Now my Father will only buy a Dodge. Mazda just does not get it. Mazda just lost an entire family and friends of future Customers. NEVER AGAIN...
I love my car. Living in Michigan, I needed a vehicle that handled well in snow but also with good gas mileage and being able to adjust the drivers seat is very important. After test driving several models, I was extremely impressed with Mazdas handling. I also love how the looks of the car. Its very stylish and its fun to drive. Definitely spend the extra money and get the navigation. I use it all the time. But I wish the rear seats were more comfortable. When test driving cars, I never thought to sit in the back. A word of advice, next time test driving, sit in the back and feel how your passengers are feeling.
2006 Mazda 3 - I had increasing problems with oil burning. I first noticed the problem when my car was still under warranty and mentioned it to the mechanic who said it was normal. My car slowly using more & more oil. I would check it weekly, at 8 years old and 138000 km putting in 1 liter of oil every 7-10 days. Last week had complete engine failure. Told I need a new engine. I think that is crazy for a car of this age, with this mileage that I have been very conscientious re: maintenance, oil changes, etc. Mazda no help at all. Since this has happened just through conversation in the past 5 days, I have learned of 2 other people with the same issue. This should be a recall issue. I had the same problem with my the locks (being kicked in to access car), Mazda was very little help. Finally paid for updated door locks but would not pay for damage done to my door.
As a Mazda customer and owner, I feel like I am being treated unjustly in regards to the recent Special Service Program warranty extension for the Mazdaspeed 6. Additionally, I had the most inexcusable and appalling experience at one of your Mazda Dealership locations.Special Service Warranty: This January, Mazda released a Special Service Program to extend the warranty coverage for the specific repair of the Variable Valve Timing (VVT) noise and/or timing chain noise concern for my vehicle. However, the warranty coverage for the specific repair is extended to 7 years from the original warranty start date or 70,000 miles, whichever comes first. The letter was broadly dated January 2012. A customer service representative named Jason informed me that the letters were sent out 1/13/2011. However, I did not receive the letter until 1/21/12, and my mileage is now 72,800.The Special Service Program letter was not received until Saturday 1/21/12. In November of 2011 is when I first started hearing the rattling/ticking noise. In your letter you describe the problem as a loud ticking noise may be exhibited from the VVT when the engine is first started at cold condition After the engine warms up, some vehicles may exhibit a knocking/rattling type noise from the front timing cover and/or valve cover at engine speeds below 2,000 rpm, due to excessive stretching of the timing chain. Following is a warning that the warranty extension does not apply if the problem is caused by poor vehicle maintenance. However, I can assure you that I have kept up to date with oil changes (using the correct weight oil), I keep a maintenance log, purchase everything from the same pep boys, and am willing to provide proof of receipts if necessary.Since November, I have been trying to explain and pin point this issue to a family friend who happens to be my mechanic. If you were to repeat the above quote to any mechanic, 100% of them would say, I need to hear the noise first. Being that you do not hear the noise 100% of the time, it has been extremely difficult to identify the repair with my mechanic until this letter came, which clearly states the root of the problem. Back in November, the car was under the 70,000-mileage limit; in fact I was still under the limit though most of December. However, I drive about 90 miles a day during my commute to and from work. By the time the letter was received, and I was finally aware of the actual problem, I happened to be 2,800 miles over the limit. After some calculations based on driving 90 miles a day, I would have first breached the 70,000 mile limit 31 days ago, or roughly around December 20. According to Jason, one of your customer service representatives, he informed me these letters were sent out on January 13, 2012. If the letters were sent out just four weeks prior then I would have been under the 70,000-mile limit. I can understand if Mazda were to deny the warranty extension for drivers with say 90,000 miles at the time of the letter. But to deny Mazda owners who are over the limit by a mere few weeks is absolutely arbitrary and uncalled for.To recognize the problem at hand and issue a Special Service Program is a start but I urge you to look at the 70,000-mile limit as a gray line, and not such a black and white one. This will help instill faith back into Mazda Owners such as myself. Please be open to understand and accept extenuating circumstances. Thousands of Americans file wrongful lawsuits everyday out of greed. My only wish is to have Mazda bear the costs of the repair. I know I am not the only Mazdaspeed6 owner in this situation and I hope others will be as persistent as me to have their opinions on the matter heard. I have a file # on record for VIN# JM1GG12L171110311 if you wish to view at your convenience.
I just leased a 2016 CX 5 Grand Touring last month and began having problems with the transmission. Initially it would hesitate for a second before drive would engage. I made an appointment to have it looked at. Before my appointment I stopped at a light and when I pressed on the gas nothing happened and then it went into gear and all of the warning lights went off and it went into limp mode. I immediately went to the dealership and after looking at the car they said the Mazda techs want to examine the transmission and that they would be replacing my transmission. Unbelievable as CAR HAS ONLY 887 MILES and I havent even had it a month!
At approximately 2 years old, my car started tripping the check engine light and AT light. So, I took it to the dealership to have it checked out. It had around 26,000 miles at the time. They cleared the light and said a cable must have been loose or something. Fast forward two months and again, it was the same issue. But this was followed by leaving me stranded. I had it towed and they diagnosed it as low voltage, but werent sure if it was the battery or what. They would not move forward until the battery was replaced and apparently on a brand new car. Mazdas 3-year 36,000-mile warranty means absolutely nothing. Even though I have regular maintenance at the dealership and had it in at 24 months for the light, they would only cover 25% as it was now after 24 months. Batteries have a 12-month warranty before being pro-rated. Keep in mind, once you replace it, the exact same battery has a 3-year warranty. The battery itself even shows 36/60 on the outside. I called North American operations and they blew me off. I asked everyone else up the food chain and nothing happened. They wanted $155 for the battery at the dealership or $100 at Autozone. Ultimately, I had to buy a new battery. Since Mazda covers nothing at twice the price, I bought the one from Autozone which is a 36/8 year warranty. Mazda then proceeded to charge me $55 to put it in. Save yourself time, money, and sanity. Dont buy Mazda. And if you decide to anyway, dont buy from Suburban Mazda in Michigan. I originally bought 2 Mazda 6s from them in 2009 and they will be my last.
After less than a year of ownership my MX-5 convertible was developing holes in the soft top from rubbing on the frame. I researched the problem and found several instances of this including a long term test done by Motor Trend that showed photos of the top wearing in the same exact spots as mine. Their top and others I saw were fixed by replacing the frame with a newer design that doesn’t rub and the cloth soft top. For some reason on mine they will only replace the cloth top. That will not solve the problem.The service department agrees with me and so did The person at Mazda I talked to on the phone but Mazda still won’t approve the frame replacement. This will be my first and last Mazda purchase! I have owned several new cars and have never experienced anything as bad as this. It’s a shame because I really do like the car otherwise. But if they won’t fix an obvious problem I’m not going to take a chance that I’ll have a worse problem later. Trading it in for another car before this new top starts getting holes in it!
We leased a 2009 Mazda CX-7 (garaged and highway driven only). There was never a problem. The battery died. We changed the battery. Car started and then died. After one month, it again had been flat bedded by Mazda. They did a check and told me they could not find anything wrong with the electrical system, but they found sludge in the engine compartment. They had a recall on a valve which I never received in the mail. The car only had 17,000 miles on it. After 3 years, Mazda came back and said they would cover under lease or extended warranty, which I had. They said it would cost $9,500 to replace an engine with a 17,000-mile leased car and they would not stand by their product. I want to start a lawsuit on the car as I have had many leases without these problems ever and leased over 10 cars in the last couple of years with no problem.
Mazda Toolbox has a sole purpose to update the Navigation Map. The implementation is worst ive seen, an intern would not dare to present me such an implementation: 1. Everything takes it 20sec! 20sec to check the card, 20sec to fetch its version, 20sec to check the cloud version. Are they totally disconnected from modern applications? Do they know that google react to keystrokes as we type them?? 2. They could also show the current version and expected date of the new version to save the pain of using this application in the first place.3. They could send emails informing of a new release (they maintain accounts on the cloud with our emails). And yes you guessed it right to go to the cloud account and check something it is another 10 or 20 minutes per cloud interaction!
MAZDA 3 SkyActive - I have only 2200 miles on this auto and it has a peculiar issue. When driving at various speeds, when you press the brake to slow down and stop, this car revs from roughly 1000 RPM to almost 3,000 RPM. This causes the car not to want to stop even when pressing down on the brake. This car is dangerous to drive for wife and myself due to this various serious issue. This has happened about 6 times this year and I bought the car new. I keep it parked most of the time of having the fear of creating an accident if I cant stop and hit the car in front of me.I even took out the floor mat in front, checked the front floor for object, and clearances and everything looks good. I even am careful to the footwear that I drive in so that wont cause any problems. My wife refuses to drive the car at all. I have taken this car into service 2 times and the dealer told me that there was no apparent problem and had no issues. They did say that they had to adjust the engine a bit to keep it running smoother, case closed. Not so! This keeps occurring and I want to know if this has been an ongoing issue with this tin can or is the car I own a lemon? This is a very, very dangerous situation and if no one gets killed or hurt it could become a case for a class action lawsuit like Toyota a few years ago. I have never had this type of problem happen with any car that I have previously owned. The problem about should be brought to someones attention for everyone out there.
The engine blew at 40000 miles! Of course, a refurbished engine was placed. This was done along with a new clutch (good sales job from the dealer). Of course the new engine caused failure of all old parts such as coils, pumps, etc. None of this was covered. Ben from Complaints was programmed to be anything from helpful stating, Mazda is not responsible for any of the problems that occurred along with the engine replacement. Caveat emptor! Mazda/Ford does not care!
I bought a new Mazda CX-5 based on reviews in 2016. It is comfortable and peppy. This is first crossover vehicle I have owned and I like it. It sits higher than a car and has more space to haul things, yet is small enough to easily park in tight spaces. So far it is very reliable.
Mazda CX-7 manufacturing failure - When it comes to their advanced designs, meticulous craftsmanship, and quality factory parts, all Mazdas are created equal. In March of 2011, my now wife and I were in the market for a new vehicle. With the thought of a family not too far off in the distance, we decided that it was time to sell her 2002 Ford F-150 that she had owned since college and look for a pre-owned crossover SUV. After doing some general searching, she found that she liked the Mazda CX-7s. We did some exhaustive searching online and found a reasonably priced CX-7 being sold by a private seller in San Antonio. We received a pre-approval for financing through my employer. So that weekend, they made contact, worked out a place to meet, and on March 18, 2011, we became the owners of a 2007 Mazda CX-7 Sport. And that is where the honeymoon ended.After six months, we began to have mechanical issues with the vehicle. A diesel-sounding chug coming from the engine seemed off for an unleaded four-cylinder SUV. The vehicle had less than 60,000 miles when we purchased it and by the time we began to notice the issues, the drive train warranty had expired. I began to do some in-depth research into this year/make/model and the results I unearthed were astounding. The 2007 CX-7 has been plagued with poor craftsmanship direct from the factory. The horror stories about this vehicle are anywhere and everywhere. I even saw one to where the consumer experienced full engine failure before 30,000 miles. The common issue seemed to be a part called a VVT actuator. No recalls or service advisories had been issued for engine parts at this time. However, in January 2012, an entire half-decade after the vehicle rolled off the assembly line, we received a Variable Valve Timing Noise and Timing Chain Noise Warranty Extension notice by mail from Mazda.A month or so after we received the notice, the vehicle began leaking oil. We took our vehicle into a Roger Beasley Mazda Center and had it examined. The oil cooler on the vehicle was beginning to fail. We explained the notice that we received in the mail and they were already well aware of these issues. We were told the engine had engine sludge and with it being a second-owner vehicle, we did not have the documentation to prove that regular oil changes had been performed. Instead, all repairs and replacements would come from our own pockets. The result ended up being a need to replace the VVT actuator, the timing chain, the oil cooler, and replacing all of the gaskets. The technician showed us a side-by-side of the current timing chain and the new replacement, the used chain had literally stretched to be about half an inch longer than the replacement. We drove off the lot and hoped that the problems had been solved.Within two months of the repairs, the engine began making a high-pitched whining noise. My wife contacted the dealership that day while at work and they said to bring it in. On the way to the dealership, which is less than 10 miles away, the vehicle died on the freeway. This ended up being the result of a blown turbocharger. Again, we had to take money from our nest egg to replace yet another part on this vehicle. Mazda Corporate has been overwhelming uncooperative with patrons regarding this matter and has repeatedly declined to take ownership of their poor engineering of this particular model and instead, continuously places the blame on the purchasers of their vehicles, claiming poor maintenance has resulted in the failure of its parts. We are now hoping we can sell the vehicle to avoid the fate of so many other CX-7 owners - that of owning a giant paperweight with a $300 per month payment. This experience will lead us to never purchase a Mazda ever again and to encourage those around us to do the same.
In a nutshell - 2002 Mazda Tribute, bought second hand. Transmission done by first owner, then we had to do it. Drove fine with only the infamous Mazda transmission complaint. Then one night in 2010, at midnight, we notice flames outside our second floor window. Jump out of bed and yell the car is on fire in the driveway, next to the house. Right next to the house. Fire dept. is called but takes a bit to respond. My then teenage son grabs a hose and attempts to keep the fire at bay until they arrive. Dark soot over everything, including the inside of the house. The last time I had driven the car was at 7:00 that evening less than a mile both ways. It was like spontaneous combustion. The next morning, we immediately called to have the eye sore of a car removed. Besides the filth that was all over the driveway and being tracked into the house, as well as the nauseating, charcoal, fire smell that permeated the air, the burnt out car looked entirely out of place in our neighborhood. It made us look like derelicts! It was like who have you irritated lately. We had no insurance except compulsory. Fire dept. wrote a report but came to no conclusion as to the cause. We were left wondering why? End of story? Think not! Beginning of 2012, we began to receive recall letters from Mazda, and we just threw them out until June 2012 when we decided to read one. Well, were we surprised! The bottom line was that if the recall(s) were not completed, the car could and would go on fire. Here is their disclaimer at the bottom of the letter (seriously): Mazda strongly recommends parking your vehicle as far away from your home as possible until you get recalls done because it may go on fire. Great, now they tell us. Before Mazda accepted responsibility for their little secret(s), they jeopardized our home, our other car, our family, and our life by negligently allowing the Mazda Tribute to remain in our driveway, next to the house. Not to mention the fact we were using the car everyday! Are you kidding me? Mazda asked to please take the car to the dealer for recall updates. After a couple of these letters I called the number indicated in the letter and recounted our story. Yes, wed love to bring our car in for these recalls except two years ago, when you apparently were still in denial, that car burnt up and nearly took our home and us with it. What do we do now? They(?) listened sympathetically and recommended, as well as provided the number for Mazda in Modesto, Ca, their mediation dept. My husband called and they told us to gather fire report and anything else we had to evidence the fire of the 2002 Mazda Tribute. My husband sent everything certified mail and as we didnt hear back, we called this assigned mediator. Well he really needed pictures of the burnt vehicle. How do I know that you didnt set it on fire? Okay genius, it makes a lot of sense to set a car on fire with no insurance less than fifteen feet from your home. The car purposely was removed expediently due to environmentally caustic conditions and the fact we were now down a car as we had no money to replace it, and who needed to see the skeleton reminder, let alone take a picture. Like salt in a wound. Final word from Mazda mitigation representative (they obviously think (and get away with it) that it is acceptable to investigate yourself). Surprise - no can do. Not enough proof! Well, the fat lady isnt singing yet. We will continue our quest for parity from Mazda of North America. All attorneys are welcome to apply. (To see what happened to some poor families as they watched their homes burn down and their family pet(s) perish, Google Mazda cars that go on fire.)
We have been waiting for a replacement back seat latch for a 2014 Mazda cx5 for over a month. Using mazdas site to send an email is a waste of time because they have designed a never ending loop so that no one can send them a message. I was merely trying to determine if the problem was with the supply end or the dealership service end. Our dealership is in las cruces new mexico (borman ford).
I would like to warn you people out there about this dealership, seems to be a common theme with Mazda. This link verifies that the entire Mazda corporation has a systemic problem with accountability and safety measures. A dealership that sells a vehicle to a senior citizen with dementia is an all time low, unless youre Midway Mazda which seems to be acceptable. You can get this information from the MVSA BC complaints and cases against this particular dealership under the Freedom Of Information Act (FOIA). Actually you can see it online as well, because it did go to court.Furthermore, they have had at least 9 abandoned cases all in a row, dating back to 2008 courtesy of the MVSA (Motor Vehicle Sales Authority which is Non-Profit, meaning donations and taxpayer funded) in which the MVSA manager indicates they lost those files, updating the computer system. MVSA is no better than the slum dealership it represents. They talk their way out of any type of action. If youre thinking about filing a complaint against Mazda through MVSA, make sure you read the policies and know your rights. Funny thing is that the MVSA Manager didnt even know what his own policies were, and when I told him, he was in disbelief and denial. If its in writing then its legal, talk is cheap. I waited over 9 months just to get a meeting, because they kept blowing me off, and didnt even bother to tell me why?This dealership falsified the inspection reports and would not take care of any issues brought up that were safety hazards, or even non-safety issues that cost me money out of my pocket. Its simple, downright neglectful and deceitful. The entire process from start to end was absolutely ridiculous from non-service to the product. I have been dealing with this issue for just about 2 years. I have wrote reviews, and sent letters to every organization and governing body under the sun. I have all the proof in the world, and civil court is the only way to go now. I would think twice about this dealership and I will make sure everyone knows about it too. I also would not buy from the Nissan next to this dealership as it is the same owner. Make yourselves accountable, instead of hiding behind poor policy, excuses and lies, because in the end it will hit your wallet! Disappointed taxpayer/owner of a Mazda.
I purchased a new Mazda CX9 in 2008. It was delivered in June of that year. Since then, my husband who is a mechanic has performed the oil changes and tire rotations. We had our local garage perform the maintenance. My car, at just over 3 years, just crossed the 60,000 mile mark - 60,508 to be exact. The drive train failed. I do not understand how a car could be running fine one week and as soon as it crosses the magic number it can not run. My husband spoke with our dealership, and they wouldnt even discuss options that he could look into himself. Now I have an undriveable piece of metal sitting in the driveway, while I try and pull together the several thousand dollars necessary to make it run. I am very disappointed at the lack of assistance and customer service from Mazda. I would very strongly recommend not buying a new vehicle from Mazda ever. Any company that will promise you the world and then basically thumb their nose at you should not be allowed to operate.
This Mazda3 is a 2014, used and the S Grand Touring is the top of the line, loaded with electronics that Im still getting used to. That aside it has the 2.5L engine. Not a drag racer but enough power and handling to make you feel comfortable and secure plus good mileage. The ride is firm but not rough and it handles well. Im 511 tall and the seating is comfortable and all controls are readily accessible and dont see any reason this car would be any less comfortable on a long trip than any of the larger cars Ive owned prior.
This is the nicest car I have ever driven. It now has 40,000 kms. and is running perfectly. BUT: when I first purchased the car I said that the brake and gas pedals seemed to be too close together and my shoe caught the bottom of the brake pedal when I tried to move from the gas to the brake. Did not think this was a major problem until we were sitting in the fast food takeout line and the car started to inch forward while I was stepping on the brake. I stepped down harder and the car revved up and lurched forward hitting the car in front of us. My shoe which was stepping on the brake was also touching the gas so the harder I stepped on the brake, the more I stepped on the gas also. While there was hardly any damage to both cars (some bumper damage to car in front about $600.) IF A CHILD HAD BEEN BETWEEN THE CARS, HE WOULD HAVE BEEN CRUSHED. This is an issue that should be addressed by the designers before someone is injured or killed. This problem is not unique to Mazda, other car manufacturers like Toyota, Ford, Mini Cooper all have the same problem. I also have a Suzuki, and this is not a issue with it, as there is about 3 inches space between the pedals. Is it possible that because Asian designers tend to design cars for people with smaller feet, that they do not consider that North Americans are generally bigger and therefore would wear larger footwear which may cause a problem in a confined space? I am going to have the brake pedal removed, cut, and rewelded so that the pedal is about 3 inches more to the left. This will fix the problem I have, and perhaps it will save a future accident that may be worse than the one I just had. Anyone else have an insights on this issue?
The Mazda 2 was on the Nissan dealership lot in Glendale. They took me through the ringer and $8000 car ended up being 20,000. Upon the free oil change they offered for year three of those changes. They put the wrong oil during routine. The most had multiple problems with the EGR valve malfunctioning, heart idling fuel injection malfunctioning interior begin to rip and tear fade out. I believe some of the problems were due to Glendale Nissan. What a horrendous collections people to represent a brand.
My 2001 Mazda Tribute LX just reached 100,000 miles. It is still going strong. Had to change the tires, brakes and the battery, but otherwise okay. Only get 13 miles to the gallon on regular. It is a dependable old car.
I have a Mazda 6 year model 2007. Car has 101,000 miles. This is the second time to replace transmission. I would not purchase any Mazda vehicles!

