This is my 3rd Mazda and all have been completely reliable and cost effective without being “stodgy” looking. The 2019 CX-5 is fun to drive while still being economical, supremely comfortable and safe! It’s loaded with so much amazing technology that Mazda employs a tech person to explain it all!

I have had to replace my brakes and rotors twice on my 2009 Mazda 6. The first time I replaced the brakes and rotors, the car had 23,180 miles. Mazda did not admit fault, but basically covered this up by good willing my rotors and only charging me an inflated price for the brake pads and rotors. I had to replace the brakes and rotors a second time at 68,012 miles (36,975 miles after the first time). I filed a formal complaint through Mazdas corporate headquarters and got nowhere. They say its normal. The mechanic who just replaced my brakes and rotors for the second time and has 20 years of experience completely disagrees. I have a string of emails between Mazdas corporate rep and myself that I can provide. Mazda is completely unwilling to do anything and refused to even pass my case along to a supervisor. I am concerned that I will have to continue to absorb the cost for a product defect that Mazda is not willing to admit it happening. I would like to pursue legal action.

I purchased Mazda cx7 turbo 2008 from CarSense with 21,000 miles. The car has 50,000 on it now and needs $4,600.00 worth of work, a turbo charger, and a timing chain (at $50k?). Those should be covered under warranty but cheapskates at Mazda dont want to pay for the repair. I have records of all the services and do regular oil changes, but their product is crap. Wait until the stuff hits the fan and nobody buys their crappy products. Then, they will want a bailout from the government. Dont buy Mazda!

While riding on the freeway with my daughter, our engine knocked and started to go slow, super slow like 10-20 miles per hour. I slowly pulled off and called my husband. He towed the car to Mazda and their excuse was because of vehicle maintenance, they would not replace the engine. They said there was sludge in the engine. Mazda has denied our warranty claim because of sludge in the engine, however this issue is caused by Mazdas faulty design in the turbo engine/timing chain which cooks the engine oil. Our car is only 2 years old and has only 50K miles and they are saying the sludge is caused by the owner. Ive had several vehicles and even if we never got an oil change an engine doesnt die like that from oil changes. Mazda will not provide us with any pictures or a copy of the denial report to verify this issue. Our warranty claim is denied and they will not even talk to us about this issue. Terrible product and customer service.To get this problem resolved, we must report this very unsafe issue to the Government, Better Business Bureau, and all other outlets. Everyone please complete a report so we can get some justice! God forbid someone could have run into the back of my car with my child in it!The best avenue to make us aware of an issue is to file a formal complaint with us, the NHTSA National Highway Traffic Safety Administration. Please click on the following link or paste the web address into your browser to file a complaint. **. In the filing the complaint, please have your VIN handy and please include as much detail as possible regarding your incident / experience with the issue.I am still waiting on some type of resolve on this issue. The fact recalls Mazda is currently putting out have nothing to do with the real issue for this car. Please help CX7 owners who are out 10s of thousands of dollars purchasing this paper weight!

Mazda 5 has suspension problems - I have had shocks redone 3 times in 7 years. I am a single woman not carrying passengers all the time!! Others have the same issues - otherwise a good car. Great car all around but they are discontinuing it - maybe because of the suspension problems. Gas mileage is good if you stay below 110. :)

I bought my Mazda 3 hatchback 3.5 months ago. I live in the Chicagoland area and on a recent freezing day I came out to the car after work to find that the rear drivers side window had shattered completely. Thankfully the car is under warranty and my dealer made it very easy to fix but I dont think this should happen.

I have not had a single issue with my car in six years, it has been the absolute best purchase I have ever made. The car has also retained much of its resale value. My vehicle is totally manual, transmission and windows; the vehicle also gets great gas mileage. I chose this car because it was rated very high for reliability and overall value at the time I bought the vehicle. However, I dislike the clips that secure parts to my vehicle, and they break very easily. The oil pan fell off a few months after purchase and some of the interior clip ons broke as well.

I have a 2009 Mazda 6. I have replaced pretty much all of the bulbs at some point in the 4 years Ive owned this car (headlights, brake lights, turn signals, etc.). In total, I would estimate probably 10-12 times. A few I did have done at Valvoline when I had a quick oil change and they noticed a bulb out. But I have also had it to the dealer several times pleading with them to figure out why the car keeps blowing bulbs. Their answer every time just the bulb and bulbs blow which means I have to pay for it because warranty doesnt cover unless its a defect. Ive owned several other cars both new and old and never had to replace more than 1-2 bulbs in my life. Same goes for every single person I talk about this. Why is it everyone thinks theres something more going on except the dealer? So I dropped it off again this morning and they are already trying to tell me last bulb I replaced was passenger side and this time its driver side, so probably just the bulb again but they will do a diagnostic and my charge will be a minimum of $90 for that. Very dissatisfied with Mazda and the dealer (Jeff Schmidt Mazda in Beavercreek, Ohio). Very poor customer service. Do they really think its okay to have to replace a bulb in your car every 3 months?! I will never own another Mazda or buy a car from this dealer again. I strongly advise anyone reading this to do the same.

I had plugs changed 3k ago on my Mazda Tribute and one blew out the other day. It broke the coil off. Dealer is charging me $500 to drill out and install sleeve and new spark plug. They suggested that if it happens again, the head is bad and will have to be replaced for cost of $1500 or so. Apparently, this happens with Fords a lot and as I see here, Mazdas too. It is a commonly occurring quality issue that should be addressed by the manufacturer. Obviously, it weakens the threads when changed at 100k. I had no problems before that then change the plugs and 3k later, one blows.

I purchased a 2017 Mazda 6 Sport at Fremont Mazda. So far I absolutely love my car. My salesman was great in having everything ready when I came in to sign I because I had to get back to work by a certain time. My problem is with Mazdas finance department. A little background. The last time I purchased a new car from a dealership was 30 years ago. It was very simple. I was offered upgrades. I declined. No problem. This time around when I got home I Sat and looked over my contract and saw optional service contracts below was Mazda Maintenance $2,150.00. I recall the finance person mentioning oh and you have 5 years free maintenance at any Mazda Service Center in California. My thought is oh that must be the manufactures warranty.I contacted my salesman and Im told its for a optional service contract. I was never offered this optional item, no one said to me we can add this free maintenance service to your purchase for an extra $2,150.00. I was furious. My salesman contacted me. Said if I didnt want it they would remove it and write up a new contract. I went back to the dealership. Signed a new contract. My car payment is now $50.00 a month cheaper. That should have been the end of it but lo & behold I find another optional on my contract in the amount of $795.00 for Debt Cancellation Option Agreement which I googled and is GAP insurance which again I was not asked if I wanted this insurance added to my contract.Oh on the first issue I filed a complaint with the State Attorney Generals Office Consumer Complaints. Today Im waiting for The State Insurances Commissioners Office to call me back and advise me what I should. My real concern with all this is how many other people have been victims of the same and dont know where to ask for help or arent even aware optional items have been added to their contract without their consent!

Well, guess what? That vibration that they supposedly fixed (with used parts - that I did not authorize) - still rears it head every now and then. I got stuck with the car and they had to change the valve body - on a brand new car that had roughly 3000 miles on it (yes, that is 3 thousand miles) and ever since I have a hard downshift that although the tech tells me he feels, the dealership repair center tells me is normal - this is of course after I returned it because of the hard downshift and the Rep told me that the computer needed to relearn my driving habits. Almost 1000 miles later, it is still doing it.NOW for the new problems. Yesterday I went to shift out of park and the transmission did not shift. 3 times I tried, finally it shifted. This morning I went to start my car via remote and I kept getting a P code on the fob. Book says its because the car was not in PARK. (Um yeah okay - car was parked in the driveway since 6pm the night before... and shut off). Cant wait for the BS they tell me now... Do yourself a favor. DO NOT EVEN CONSIDER MAZDA. NO ONE - I REPEAT - NO ONE IS HELPFUL AND ALL THEY DO IS LIE TO YOU.

I cannot keep a battery charged. New alternator, new radiator. Thanks to alternator, new battery, new radio, new tires, etc. Money in it and still cant keep it charged. Does anyone know why this may be happening? I love the car (2010 Mazda CX9) but am fed up with it not running when I need it. Something is pulling battery down when it is parked in my garage overnight. Any help would be appreciated everyone if baffled at what is causing this. Cant trade it off. Just bought 6 months ago and have problem ever since. Owe too much to trade now. Help.

Purchased a new Mazda speed 6. At approximately 44K miles, the engine blew (for lack of mechanical terms) at a repair cost of $8,600 not under warranty by 60 days but still under mileage (oh well). Was then told that new engine, turbo, etc. Would now be covered to an additional 100K miles. Now one year later, the car has a check engine light on. Took it to Mazda. They said it maybe a valve and would be $1200 to repair that. Somehow apparently not covered by the new warranty. On top of that, I had to pay $130 for the diagnostic that only gave a maybe result (apparently again not covered). Please contact me if there is going to be a class action suit against Mazda as it seems this happens a lot.

My 2005 Mazda Tribute 2.7L V-6 5 Door right rear shock mount separated from the vehicle body. Basically the inner right rear wheel well arch house is rotting out from corrosion and the shock mount is unstable and detached from body. Since this is not uncommon, Im surprised there is not a recall on this between Ford Escape and Mazda Tributes. I also have an intermittent gear shift selector problem as in at most inopportune time the transmission will not allow you to shift out of park. Very frustrating, cannot pinpoint cause.

We just discovered a leak on the passenger side floor area when the AC is on. Removed the mat and the carpet was soaked. Musty smell followed. The dealer said that he had never heard this complaint for this model but did list a number of other models where the AC drain was clogged and required unclogging. Fine. This should not be happening. It will cost their hourly rate to diagnose the problem. Sounds like a design issue. On the drivers side there has also been a leak that occurs after a big rain. The water is puddled on the mat. The passenger side trickles down and under the mat. Any feedback would be helpful.

We own a 2007 Mazda 6 and today, we again had to have the bulbs replaced one high beam and one low beam. Since we have owned this car, we have replaced the bulbs at least six times. We have discussed this with the Mazda dealer and he says that no one else has complained about the lights. We are not happy with the lights. Today, it cost us $128.81 to replace the bulbs. This is ridiculous. We have had other Mazda products and have been very happy. Please deal with this issue. Thank you.

It has been good so far. It is good on gas and seems to be mostly reliable. Has a pretty big trunk for a little car. Runs pretty good. It is great for me and my daughter but has a good size back seat if we want to take others with us. It has some updated technology so that is nice, I can connect my phone and it is really easy to drive. It was the car I was able to get approved for so that is what I bought. However, the headlights have to be turned on and off manually, my old car had running lights so I didnt have to worry about the lights all the time. It is pretty low to the ground so it is a big change from an SUV.

Mazda CX-7 2011: In June of 2014 I lost my first turbo, at 54,000 miles. After having the turbo replace it turned out that my fuel pump was also bad, had that replaced. In July of 2015 a weird noise began coming from the area of my turbo. Brought it to the Mazda dealership and was told it was probably a wrist pin. Brought my car to another dealership and it turned out a few bolts between the turbo and manifold had broke and the gap was causing the whistling noise. Had to pay for bolt replacement out of pocket (over $1000 because they also insisted on replacing the seals on the turbo). November of 2015 my second Turbo went. I was over the Warrantied mileage and warranty was denied. The turbo warranty from previous installation had also expired after 12 months. Replaced turbo at my own expense. January of 2016 the car flashed a check engine and oil light. Pulled over and immediately shut the car down. After having the car towed to a repair place it was discovered that the crankshaft bearing had gone bad and destroyed the motor. I basically have a worthless car with only 67 thousand miles on it.

Had Mazda CX 5 for two years. First two years the car worked fine. Third year had to be towed twice. Ended up replacing the battery & service cost me over $300. Now today again it did not start and it is ticking like a bomb even when I disconnected the battery. What a disappointment. Not to speak of missing my several work days including today.

I purchased my vehicle 2 years ago and just recently got to 20,00 miles and had to have the rear disc brake pads replaced because they barely passed inspection. I called the customer service number and they said they would gladly replace them free of charge if I went back to the dealer immediately that day to get it done. I then learned that this is a flaw that some of the CX-5s have including the current models. I leased my vehicle so I will be returning it before the 40,000 miles when it will probably need them again. It is expensive to replace them every 20,000 miles when they should last at LEAST 40,000 miles. If I owned this vehicle who would have to keep replacing them when they wear sooner than they should, ME!!! That is an expense I can not afford.I also have an issue that when you open the back hatch there is not enough light to see what you are doing. I like the way the car handles in the snow, which is why I leased it to begin with, to see how well it did. I like the car and would love to buy another when my lease is up but I dont know if I will because of the expense of replacing the discs every 20,000 miles.

I bought a new 2015 Mazda CX9 back in March 2015. Was a reliable vehicle up until about 3 weeks ago. After I dropped my kids off at school I heard my fan getting loud under the hood. I looked at my dashboard, no engine light, no coolant light, nothing. So I drive 1/4 mile further and see that my coolant gauge is starting to rise, I then pull over into the next neighborhood as it begins to steam from underneath my hood. I have it towed to the closest shop to where I stalled out at, and they tell me that at 77,000 miles I need a NEW ENGINE! I had 2 other opinions from different mechanics and they all stated the same. I towed it over to the Mazda dealer that I bought it from, and they have basically told me tough luck. I forwarded every service record that I had since I purchased the car. But I would have to fork out $6k for a brand new engine. I will never purchase another Mazda again, nor will I ever recommend my family and friends. In a automotive industry that is fighting to retain their customers, I wouldve thought this wouldve been a great way to earn a customer for life. If you own a Mazda beware. As I stated there was no warning, and I wasnt due for another service appt for another 2 months. Way to go Mazda!

We own a 2002 Mazda Protege and are pleased with the service it has given us. However, we would not buy another simply because of the way the body is rusting and falling apart even with repair work and undercoating. Just look around at this make. Most of them are rusting away all around the wheel wells. We cant fix it any longer. Its like a cancer.

I purchased a black 2001 Mazda 626 LX on August 13, 2012. Within one week, the alarm would randomly go off and not stop. We took the car back to Harris Auto Group. They sent the car to Bordentown Auto. The car sat over in their parking lot for 4 days. We kept calling and asking if it was fixed. After all, we are now making payments on this car and do not have access to drive it now for 4 days. The next repair came two weeks later when we started hearing a squealing noise. We brought the car back to Harris for repair. Their mechanic said it was the alternator belt and replaced it the same day. Two weeks later, the car started making noises and going backwards while in drive. I took the car back to Harris Auto Group, and they sent us to A-1 Economy Transmissions for a transmission repair. The car stayed at A-1 for repairs from Monday, 10/1, to Friday, 10/5/12, but it would be under warranty. We would only have to make a $100 deductible payment. Mind you, we are still supposed to continue to make our regular car payments during all of these repairs. We picked up the car on Friday, October 5, 2012. We paid $187.50, our deductible, plus sales tax. On Saturday, October 6, 2012, we decided to ride to Burlington from Bordentown to get some Chinese food. Well, we never made it back home. The car’s alternator belt broke, and the car overheated and shut off. Well, we called Harris Auto Group and asked about a tow and repairs. We were told “Sorry, I can’t authorize a tow.” What the hell? Well, now we have to spend money for a tow back to Bordentown. On Monday, October 8, 2012, I paid $130 for replacement belts only for the mechanic to tell me the water pump is about to go. WTH! What more can go wrong with this stupid car?!

I purchased a 2008 CX9 certified pre-owned Mazda on 10/7/2011 and Maple Shade Mazda confirmed I had 80% left on the brakes. Six month later on March 27 2012, I had to take the car in because it was making a noise when I stopped. The dealer said I need new rotors and new brakes. I had driven the car 5000 miles since I bought the car. I felt the dealer made a false representation when they stated in writing I had 80% left on my brakes. Dealer refused to install the brakes at their expense which is what I believe they should have done. I dont believe I could have used 50 of the brakes in six months or 5,000 or 6,000 miles.

I bought my 2008 Mazda CX-9 in 2010 with about 23,000 miles from a local dealer. I loved the vehicle until the past few months. My car is now 5 years old with 78,000. I have had regular oil changes and have done all scheduled maintenance since Ive owned it. I had issues with the tie rods (scary story as well) that needed replacing. I expect brakes, tires, batteries, etc. will need replacing. I even expect that at some point the water pump will require replacing. What I did not know, is that the water pump, which of course failed a month before Christmas, is in the middle of the engine. In order to replace this $159 part, the entire engine had to be removed. I was without my car for 4 days and the total bill was over $1700. $159 in parts and $1500 in labor ($105 per hour). I am of course out of warranty but the dealer said to call the customer service number, they will likely help. NOPE, not a dime. What I have discovered about Mazda is that MAZDA DOES NOT CARE ABOUT THEIR CUSTOMERS. I will NEVER buy another Mazda and I will be telling the world for the rest of my life. Mazda just doesnt care about their customers so think of that before you make such an expensive purchase.

I had an accident in my Mazda 6 on February 17, 2012. I was totally innocent as someone drove up the back of me. My car was towed to a local crash repair. They ordered replacement parts from Mazda on 27/2/12. To date, they have still not received the parts from Mazda and hence I am still without my car. I contacted the customer support area to find out what the problem was and they advised that Mazda was moving warehouses and unfortunately they couldn’t locate the parts. I rang them back today, 17-4-12, only to find that some parts will still be at least 10-14 working days away. I have been without my car for 8 weeks and will not be getting it back in the near future. Mazda definitely do not live up to their value statement.

Mazda 5 2008 Electrical problem. First transmission going from drive to lower gear electronically - change out 3 computer and wiring harness. Now heater blower fuse blows and sometimes the lights & horn blow after shutting off the car.

My wife picked up my daughter from school one day in our 2004 Mazda Tribute when the gas pedal just gotten stuck. I called customer service when to explain what just happened to my wife. I was told that there was a recall for that car that the gas pedal stay stuck. Well in the course of my wife almost getting into a serious accident, she had to put the car in park to avoid an accident. So because of her shifting it to park while the car was running at a high speed, well our transmission broke. So if calling dealing with that they would only cover the recall. If someone can help me, call me.

This Mazda3 is a 2014, used and the S Grand Touring is the top of the line, loaded with electronics that Im still getting used to. That aside it has the 2.5L engine. Not a drag racer but enough power and handling to make you feel comfortable and secure plus good mileage. The ride is firm but not rough and it handles well. Im 511 tall and the seating is comfortable and all controls are readily accessible and dont see any reason this car would be any less comfortable on a long trip than any of the larger cars Ive owned prior.

I had happily owned 2 Mazda 6 2006 sedan and wagon and was considering another when the diesel comes out. That was last week. This week, without warning, the clutch pedal went to the floor and made a loud bang grinding noise. The car has extended warranty from Mazda. We had told Mazda for over a year, it was hard to get into reverse and the 1-2 chatter noise but never got any resolution on this. I took the car in and the dealer said it would be a clutch, which was not covered. I was not happy but somewhat ok with that. It turned out that when the part failed (Throwout bearing), it destroyed the transmission and that is not covered (Mazda Customer service must know about the problem as they tell you it is not covered and basically hang up on you).Same with MEPP, which I paid a great deal of money for bumper to bumper extended total care, which is supposed to cover manual transmission but somehow does not. I’m getting rid of both cars and may have to junk my other car, which went from being worth 10k to 0 in an instant by a bearing which should be covered. Don’t buy Mazda. They dont stand behind their products. Always dealer serviced and just was serviced and passed MAZDA (Green light thing they give you every time its serviced making you feel like its all good, which is a lie). $3,000.00 to replace the clutch is insane. Its not a skyline GTR.

This is my 3rd Mazda, if I ever have need to buy another car it will also be a Mazda, but my last one later 17 years so I may never need another one if this one lasts that long, too. I like that its strong, reliable, and has decent mileage. Its a great color, charcoal grey. I feel sexy driving this car. I feel like the brakes are completely reliable as well. But my model is a bit sporty for me. Id also like to sit a little higher and have better visibility especially the back window. Id love one of those backup cameras as well.

I own a Mazda CX-5, that I bought without a warranty because of the great reviews about maintenance and service of the vehicle. Please do not make the same mistake! Mazda will not assist with any rare malfunctions that may happen to your vehicle! They will tell you the car is outside the warranty and anything is possible. They can not explain what caused your malfunction or why it’s possible other than its outside the warranty and anything is possible! The Mazda Corporate office will NOT accept responsibility for any malfunctions!

I own a 2006 Mazda 6. I purchased the vehicle in September of 08 with 20,000 miles, and all remaining warranty in force. In June of 2011, the check engine light comes on, and the engine begins to make a loud noise. I immediately had the car towed to the dealer, who notified me the next day that I will need a new engine. At this point, the car has 42,000 miles on it. The cost will be $6,600 for a brand new engine; they will only provide warranty for one (1) year, and because my warranty was up a few months prior, they will not stand behind it.While speaking to somebody from the Mazda corporate office, I was given only given a “sorry about your luck” attitude. As a result of the cost, I sent the vehicle to an independent mechanic, who replaced the engine with a used engine that has warranty for three years. I was also informed that there is a well known issue with Mazda engines, but the company refuses to stand behind their product, or remedy the problem.I dont think its unrealistic to expect a vehicle to last longer than 5 years (that only has 42,000 miles, and with only 20,000 miles is mine). Clearly by just reading problems posted online, there are many issues with Mazda products. Judging from my experience, speaking to somebody from their corporate office who would neither allow me to speak to anyone with authority, or offer any resolution to the problem to keep a customer, I certainly will not be purchasing any of their products in the future, and I would advise anyone I know to look elsewhere.

Owner of 2 Mazda 3 2016 & 2015. Great vehicles. My wife and I love them. Great gas mileage. No problems at all after 66,000 miles. Mazda come a long way after split from Ford. Waiting on the cx5 Diesel. We are going to trade the oldest one. Great job Mazda!

Engine Failure. My wifes car that we both really enjoyed until recently. I did a lot of research on this vehicle before we purchased it and the price was excellent with the Tech option. All was ok until a few weeks ago. Started noticing the smell of burnt oil in the cabin when we were stopped at an intersection. Came home, looked under the vehicle and didnt notice anything. This continued on each time we used it (we carpool so it doesnt get driven daily) and then eventually I noticed oil spots on our driveway. Thought it may be either dripping from the filter or the bolt so I decided to do an oil change which I noticed that there was an excessive amount of oil present on the underside of the chassis and also in the plastic shroud that must be removed to access the oil pan and filter. The bolt and filter were on tight so the oil was coming from another location.Drove the vehicle into work the following day and again the smell of burning oil (like oil that would get onto the exhaust) was present when the vehicle was running but at a stop. Parked in a spot where there were no oil spots and I went into work. Roughly 3 hours later I had a look at the vehicle and noticed a 5 round oil spot under the vehicle. Contacted the Mazda dealership and drove it in for an appointment that afternoon. They had the vehicle for 2 hours and I came there after work to check up on what they found. First words out of the technician were we ordered you a new engine as this one has a porous block. Not sure if the block was porous or cracked as one would think that after 31000kms it would have been evident sooner.Regardless, the dealership provided a replacement vehicle (Mazda 3) and have indicated that this will be repaired once they receive a new engine as they were on back order. Dealership also indicated that this is not the first 2.5L with this issue found on a 2018 CX5. Ive owned over 30 vehicles so far and this is the first time Ive had this type of failure. Needless to say, Im not too happy with the reliability demonstrated by a Japanese built vehicle.

2009 Maxda 6S was designed with a security lockout module, but information regarding bypassing or disabling module, or repairing module is not made available to customers. The repair cost is estimated to be $1400.00 and only Mazda is authorized to perform the repair. Additionally, Ford & Mazda appears to control all flow of information regarding complex repairs. At one point there were several post on forums regarding this problem but now they have been removed. However, none of the post offered a viable solution which indicated to me that the manufacturer hires techs to post ridicules comments on the forum. Presently the car will not start ...

A few days ago I jumped in the Mazda 2016 CX-5 and the console keep rebooting. The Mazda logo came up but then I never went to the home screen. Have no navigation, no hands free phone and the radio is stuck on just one station, the last station I had on before the system went down. Called Mazda and they told me they dont know whats causing the problem so I shouldnt bother bringing it down for service. I have about 47K miles on it. I did purchase an extended warranty. So now what? Wait for Mazda to contact me? They told me that they are receiving a lot of calls on this problem right now. But it looks like its been going on for a while now.

Add me to the woes of Mazda owners (Mazda 2004 MPV) with coil packs and fans that wont shut off. Replaced the fan switch last month when it continued to run after shutting off the vehicle. Replacing the third coil pack at 93,000. Three down, three to go. Would also like to know why there is no class action lawsuit yet. No fan of super torts, but I am pretty angry. Theres no recall/fix from Mazda.

I bought my 2004 RX-8 car and it has about 98,000 miles on it. I got it in October 2011. I took very good care of the car. I let it warm up, worked the engine properly - all youre supposed to do to this special engine. Now, here it is on June, I am driving down the road, and the car, without a warning, just dies. I have a blown engine just like that. I am furious. If Mazda has known that this issue randomly happens with its cars, why isnt every single one that suffers from this defect gets replaced? I am now deep in debt, 104,000 miles and 9 months in a 5-year loan on a car thats virtually garbage. Please help someone.

Mazda 5 is sharp looking car with lots of great features for an affordable price. Great experience driving for everyday and long road trips. Very roomy with the third row seating option. We have had very positive experiences in owning 3 other Mazdas. Great driveability in town, freeway or long distance. Gets good gas mileage. Has Bluetooth feature for answering and making phone calls hands free. However, it does not have power seats or lighted mirrors on the visors. Sometimes the catalytic converter has an odor of sulfur that service technicians do not seem able to smell or find the cause of when we have it serviced.

Last Monday June 11th I was involved in a car accident in my 2012 Mazda CX-9. I want to say THANK YOU! For building an great quality vehicle. This vehicle saved my 3 childrens life and mine. The curtain airbags deployed right on time to prevent us from injuring our heads. My kids and I were able to walk out that wreck with not even a scratch. Thank you for protecting my family.

MAZDA 3 SkyActive - I have only 2200 miles on this auto and it has a peculiar issue. When driving at various speeds, when you press the brake to slow down and stop, this car revs from roughly 1000 RPM to almost 3,000 RPM. This causes the car not to want to stop even when pressing down on the brake. This car is dangerous to drive for wife and myself due to this various serious issue. This has happened about 6 times this year and I bought the car new. I keep it parked most of the time of having the fear of creating an accident if I cant stop and hit the car in front of me.I even took out the floor mat in front, checked the front floor for object, and clearances and everything looks good. I even am careful to the footwear that I drive in so that wont cause any problems. My wife refuses to drive the car at all. I have taken this car into service 2 times and the dealer told me that there was no apparent problem and had no issues. They did say that they had to adjust the engine a bit to keep it running smoother, case closed. Not so! This keeps occurring and I want to know if this has been an ongoing issue with this tin can or is the car I own a lemon? This is a very, very dangerous situation and if no one gets killed or hurt it could become a case for a class action lawsuit like Toyota a few years ago. I have never had this type of problem happen with any car that I have previously owned. The problem about should be brought to someones attention for everyone out there.

Hi - My 2010 CX7 with full Mazda service history and only 57600 miles on the clock, stopped at 60 MPH on a busy dual carriage way with my kids in the car, I could barely steer or brake it was terrifying! Luckily we managed to come to a stop only because it was a quiet time of day on school holidays or god knows what could have happened. I called Mazda to advise them as I thought they would want to know about the issue, total stone wall.I had the car towed to a garage nearby who told me the engine had seized due to it being starved of oil, the car was FULL of oil. They checked and it was a block in the sump. After doing research I realise this is a very common problem with Mazda and I cannot believe they are totally ignoring this issue, not help offered. My car was worth #7.5k now its worth nothing! Where is Mazdas duty of car to customer driving this car, why are they not making sure dealerships are checking this issue to protect people at service, what will it take, someone to be killed! I am just disgusted at their refusal to acknowledge this issue.

My Mazda Tribute caught fire sitting in my driveway due to a recalled ABS Module failure. Mazda admitted blame after over a week and said they would fix my car at no cost to me. After eight weeks of constant battle with Mazda USA and Hiley Mazda of Huntsville, Alabama, I was told my car was ready to pick up. The repairs of the car are a complete mess. The badly burned brake lines were not replaced and the badly burned wiring harness was spliced back together in pieces. They didnt even match the insulation colors to the existing wires and mismatched the wire size! After two more weeks of arguing with Mazda Customer Service Center in Irvine California, I was told by telephone call that Mazda engineers reviewed the photos I sent them and determined the repairs were Just fine, but they would gladly add some more electrical tape to the harness if I would like. I demanded to talk to someone in higher authority and was denied. I asked to have a report of their findings in writing and was denied. I just took my car to an independent repair facility for inspection and they agreed with my complaints 100%. Their estimate to repair is going to cost me and my insurance company $2600. Mazda is the most dishonest company I have ever dealt with in my life. I will never purchase another Mazda as long as I live.

I purchased a 2014 Mazda 6, loaded with their technology package. The GPS was the worst ever experienced. The speaker in the front passenger door vibrated so badly it was hard to use the system, even with the bass turned off. The GPS would indicate a turn 400 yards away when basically at the turn point. It would then suddenly advise to turn, when almost through the intersection. The front drivers seat had limited settings. I went to Mazda for service and all I got was a shoulder shrug. I sent a note to Mazda and didnt even get a response. After 8 months of problems I dumped this car and took a loss of approximately $8,000. I have now owned about 12 cars and the Mazda 6 was the worst experience ever.

Bought a used Mazda CX-7 July 2016. July 2017 the left front control arm broke while driving down the road. Had my mechanic make the repairs to the car. Sept 2017 I get notice that there is a recall on the issue that occurred. Had the car to Mazda dealer August 2018 and repairs were made as per the recall but now Mazda USA does not want to reimburse me for the repairs made by my mechanic in July 2017 since it was done after the August 10, 2016 date of the recall which I knew nothing about till Sept 2017 when I got the first notice of the recall. Finally got them to look at the info but now they are using the fact that I dont have a bank statement from July 2017 showing the repairs were paid with my Visa when the slip from the garage is clearly marked paid Visa. Big company just looking for any possible loophole to get out of owning up to their mistakes.

We have been waiting for a replacement back seat latch for a 2014 Mazda cx5 for over a month. Using mazdas site to send an email is a waste of time because they have designed a never ending loop so that no one can send them a message. I was merely trying to determine if the problem was with the supply end or the dealership service end. Our dealership is in las cruces new mexico (borman ford).

I want to report that I have issues with my CX-5 and I believe there is a design flaw. In my first week of purchasing the vehicle, March; the windshield cracked (18+) from a rock chip. It was then replaced and nearly two months ago, Thanksgiving time, another rock chip caused the windshield to crack (18+) so it was then replaced. Then recently this past Friday, a rock chip also caused the windshield to crack (14+). This car is not even 1 year old & the windshield cracked 3 times. I believe there is a design flaw with the windshield, or the process for making the windshields is not correct. There are cars on the road for over 10 years old which get rock chips and do not crack. There is a problem here.

Got to love the great comment We have to verify if its on warranty 1st. In July 2010, I drove out of the Mazda dealer with my Mazda Tribute. In 2012, the back hatch lock was broken. They fixed it on warranty. Then again, this past May 2014, it broke again. They said it wasnt on warranty anymore, and it would cost $250.00, which I went ahead and got fixed. This did not seem to me like normal life of wear and tear. At the same time, my AC stopped working. They charged me another $100.00 to tell me that it could cost up to $700.00 to fix it. Again, this is not to me acceptable wear and tear. I live in Canada and use the AC 2 months out of 12. They said that the vehicle still runs the AC in winter to get the humidity out. Anyhow, I figure that if they had told me as a selling point, buy this vehicle and you will need to spend money to fix things that should be normally working given the age of the vehicle, but wont. Sign on the line please. In June 2013, I went in for some noise in the front undercarriage. They said that they had to check if the warranty was still on. Now, I drove the vehicle out for the 1st time on July 9th, 2010. They were arguing with me that it was in May, at 1st. Then, they gave me another date in mid-June. I said that I would go home and get my purchasing contract signed and dated. I came back with it, and there it was. July 9th, 2010. Still, they were not convinced. I said that any half bit lawyer would agree with me, since there it was on paper. A day later, I went back, and they said that the financial adviser had filed the wrong contracts. Imagine my surprise, they were finally willing to take my original contract as being the correct one. I am not at all satisfied with the service nor the quality of this vehicle I have at this time. I am still making payments on it, and on top of that, I need to fix things that should be almost outliving the vehicle.

This is about my second consecutive Mazda sedan I have owned. After I was notified of the recent recall of the passenger side inflator on my 2012 Mazda 6 I wanted to also have the drivers side one replaced, at my expense, and when it was later recalled (as it most likely would be), I wanted to be reimbursed for whatever my cost was. I first presented this request to the dealership who told me the cost would be around $700, because they said the inflator part alone could not be replaced. Because I am willing to pay this amount I then contacted Mazda Corporate Customer Experience where I was told Mazda could not promise any reimbursement but would “review” such request.Finally, I contacted two executives at the Corporation with this request. My last request to one of them was made by letter mailed by certified mail. Although the letter mailing was verified received by USPS, it has now been some 3 months and I have not received any reply and I dont expect to. My Opinion: This clearly shows me: MAZDA DOESN’T EVEN CARE ENOUGH ABOUT THEIR CUSTOMERS TO EVEN RESPOND TO THEM IN THIS SITUATION. This experience has now cemented my decision to never purchase another Mazda again. I probably should not have purchased this one because I had a problem with the moonroof not always closing on the last one that was only fixed because a friend of mine knew someone at Mazda that I was able to connect with who got the problem finally fixed after my having taken the car to the dealership numerous times and told they “had to replicate the problem” before it could be fixed.

We leased a 2009 Mazda CX-7 (garaged and highway driven only). There was never a problem. The battery died. We changed the battery. Car started and then died. After one month, it again had been flat bedded by Mazda. They did a check and told me they could not find anything wrong with the electrical system, but they found sludge in the engine compartment. They had a recall on a valve which I never received in the mail. The car only had 17,000 miles on it. After 3 years, Mazda came back and said they would cover under lease or extended warranty, which I had. They said it would cost $9,500 to replace an engine with a 17,000-mile leased car and they would not stand by their product. I want to start a lawsuit on the car as I have had many leases without these problems ever and leased over 10 cars in the last couple of years with no problem.

I purchased this new car in 2015 and I have had problems with the transmission. When going from reverse to drive, the car lurches forward without even putting your foot on the gas. Because of it I hit a cement wall and did $6000 damage to the front end. After several trips to the dealer they finally told me that they were aware of the problem and ordered a new part. Well it is doing it again. I park in a parking ramp and I have to maneuver to get parked. Last week the car lurched forward again and did damage to the car again. Now back to the dealer and I am sure they will once again tell me I dont know how to drive. Parking attendants have had the same issue and hit a planter when the car lurched forward. I regret the day I ever purchased this vehicle. I just do NOT want to own it anymore because it is not safe.

I have Mazda CX7. I am very disappointed with the service and the empty promises from Mazda Indonesia. I wanted to complain about a very bad service of Mazda Motor Indonesia’s unsatisfactory quality, but no one of your dealers will help me and also MMI. This really shocked me because I was a Japanese car lover and have never bad experienced with other brand of Japanese cars. Please contact me via email.

As indicated in the service record when I got my first oil change, I had 3,000 miles on my 2012 Mazda 5 when I first complained to a Mazda dealer that my car would wobble when going forward into a right turn and in reverse when making a left turn. The service people said they could not recreate the problem as stated on the work order, but it would mysteriously go away for a while when I complained during multiple oil changes. Recently, at 25,000 miles, the service manager at this dealership finally told me my rotors were out of round so they were going to ground them down to make them straight. I requested they be replaced with new rotors but they said no. The dealer who sold me the car with the defective rotors said no and Mazda Headquarters said see the dealer who sold me the car.The dealer I bought the car from said its an issue of wear and he doesnt do warranty work unless hes paid by Mazda. His service mgr. said he didnt feel or see a problem during a test drive after the rotors were filed down so they refused to replace them. If it was an issue of wear, the problem would not have been occurring since I bought the car. Filing down the rotors mostly eliminated the problem, thus indicating the rotors were bad from the start. To make sure the dealer saw information about the wheels wobbling in formal complaints on paperwork from the 3,000- and 25,000-mile oil changes, I filed a complaint with the state. They sent me a notice that the dealer said it was a wear problem and they would check with Mazda Headquarters!!Now Im wondering if the State of Michigan Attorney General has the will to tackle big business. I sent them every piece of information related to the problem and I would like my rotors replaced. Anybody out there have any ideas, similar problems?

I purchased my 2013 Mazda 2 from Daytona Mazda Mitsubishi back in November of 2015. I registered the vehicle with Mazda USA online since I live in Tennessee and the car was delivered to me by the dealership. I have been having significant issues with the steering and saw that there was a recall sent out by the National Highway Transportation Safety Administration back in 2016. I have sent the dealership and Mazda several emails over two years. They have chosen to ignore.

Since I bought this car in July of 2012 with 54000 miles, its been an amazingly reliable car. It handles really good, good acceleration and very quick. I average about 40.5 mpg with a good amount of city driving. Its a very easy and fun to drive car. I still have the original tires on it with 79000 miles and still has a little bit of tread left. Im pretty surprised with the tires life, especially being a 45000 miles rated tire. Ive never had an issue or problem with it and I look forward to all the moments Ill have with this car.

Love my SUV Mazda CX7. Its so comfortable. Have much space for family members and its a good vehicle to travel and have a big back space for stuff, groceries, shopping items. The interiors are very durable material and easy to clean. And easy repair and to drive so safely and secured part. I recommended so much for all type of family. Its very pretty design so I would like to buy a new one next year. But I would like maybe a more bigger back in a new model but at all its fine other parts. Quality and strong parts. All the model is ok.

I leased a Mazda in August of last year. I got in a car accident in January. Mazda in Palm Beach Gardens has my car for repair. They can not give me a date since they cant get parts until maybe June. Mazda Financial told me to trade the lease in for a new one, I spent 5 hours at Mazda in PBG they wanted to offer me the same car @ 750.00 a month vs the 300.00 I am paying currently as well as 5000. down and trade in the car they are repairing. I have called Mazda corp, Mazda Financial as well as the Mazda dealership for some help with no returned phone. They will NOT give me a loaner car because they only give out loaners for service issues. My current position is I have NO car. No idea when it will be fixed. Paying 300.00 a month for my lease as well as 1500.00 a month for a rental car.

The 05 Mazda 6 Mazda transmission valve body failed at 28000 miles. Mazda knew about the problem back in 2006 and have not informed the owners so the part can be replaced under warranty. Now, they rejected a request for help; and the local dealer, Colonial Mazda, wanted $1400 for the parts and $400 to install it. I was able to get the part from another Mazda dealer at $1000 by mail. Now, Colonial Mazda refuse to install the part. What a joke - a bad design followed by bad service and a company that does not stand behind their products. In addition, they think people are stupid to pay 40% more on a part that Mazda should be responsible to replace.

I received a SSPA9 (Special Service Program) notice (gap between a instrument panel and information display) on October 2017. I called my local dealer (Scott Mazda of Allentown) three times and last call being on Feb.6 2018 and each time I was told that the parts are on backorder. I since forgot about it until today because I had to bring the car in for another common problem that a RECALL should be issued for (flickering lights while breaking) and asked about it again, but unfortunately I was informed that the SSPA9 has expired. I called Mazda customer service and was told that I shouldve brought the car to the dealer and gotten a work order to prove that I had the problem!. I wish someone had told me that the last time I called (Feb. 6 2018). Seems to me like a very convenient way to avoid paying for the repair!!!.

I leased a SUV Mazda cx5. Had 13000 miles and the motor went Bad (lemon car). The NJ MAZDA DEALER TOW the car and called me after few weeks and told me MAZDA USA the low of the car business will not take responsibility and fix the car. The car is in the dealer lot RAMSEY MAZDA NJ since Sep 2017. I been paying $359 a month and insurance for 14 month and I have no car. I just filed a lawsuit against Mazda USA and Ramsey Mazda and stopped paying for the car, and they have the nerves to ruin my credit too. DO YOURSELF A FAVOR. DONT DEAL WITH THIS GUYS. THEY DONT DESERVE YOUR BUSINESS.

Back in January, a pebble hit my windshield on my way to the airport. Needless to say, I had damage the size of a .50 cent piece. I called my insurance company and they use a TPA that replaces windshields for them. It took the company 6 weeks to install my new windshield, because every time the windshield was delivered it was cracked. Just Monday, April 25th, I am driving to work and another pebble hit my windshield. I did not think much of it, until then I saw a spider crack going up my windshield... Not again!Is there a defect with these windshields? Then, it takes 4-6 weeks for a replacement to be installed because Mazda is SO backed up from California and then they arrive broken. I would appreciate Mazda to respond and to fix this issue, as this is a serious defect! It is against the law to drive with a broken windshield. And then be told that there is a 6-8 week back order. One window replacement company told me 3 months... are you kidding me! Mazda - you need to look into a recall!!! If not, you will have class-action on your hands!

We have seen a host of complaints on the internet, including the ** website about reliability issues on relatively new Mazda SUVs. In our specific case, both the LED lights on our 2016 CX-5 went out in under 40K miles. They cost a whopping ~$1100 to replace... each! Mazda corporate replaced one, but when the second one went out at 40K, said its not a reliability issue. The entire cost of replacing just one assembly costs as much as 3 years of standard maintenance costs. Were done with Mazda. In contrast, Subaru fixed an engine issue (twice, both times well out of warranty) at their expense just to stand by their brand.

Dealership sucks, vehicle is good! No doubt that I had done my homework. Family I come from ** is Honda lovers and this was first time, I went out and opted for #mazdacanada. Mazda has some great features which Honda was missing and I was forced to cut down ROGUE because 4 cameras were headache and risky than technology developed by #mazda. Honda CRV, I realized is under power engine and whenever you need force/power, you can sense a howling and growling engine. It has overpriced itself and these two were major reason to opt for Mazda CX-5. There is one camera but sensors are used so intelligently that I have to say they made a niche for themselves. As soon as a car is in your blind spot - you dont/should not be looking into camera feeds - in Mazda CX-5, sensors make a yellow light glow in your mirror with a beep indicating that there is vehicle or person in your blind spot. I am over six feet - so entering and exiting is slight... a little bit tight... I have to adjust my posture of entering and exiting from this vehicle. My dealer experience was not as good as I wanted to be - #abbotsfordautomall #automall where #vipmazda is situated, didnt clarify before I reach to finance department that #bumper to bumper warranty is for 3 years only. They try to sell you insurance cover for those extra 2 years. Second bad taste happened, again when I was facing finance department that INSURANCE have to be from the dealer. They informed me that INSURANCE cannot be done from outside brokers or agents! Coming back to vehicle, its comfortable and nice... Ride is good but still cabin is not silent as I was expecting... In total, this is great vehicle which shows innovations and intelligent designing done by Mazda. This is made in Japan and quality of interior is not as bad as we see in Honda CRV. I like the way sensors handles vehicle and its power... when FWD will be changed in AWD is done auto. Thus it saves lot of fuel. I have driven it in fresh snow, black ice and the way vehicle managed traction and control is awesome. Seating is good and boot is comfortable too. I would definitely suggest this vehicle for small family usage - its navigation and sunroof is added features which helps in movement.

I purchased a 2010 Mazda 6. The seat cover is changing, and is already showing signs of wear and tear. The car has 29,550 km. Mazda will not cover wear and tear. How is this, when the car is still new? It took me 7 months to actually have this done, and the dealer was not of much help, until I wrote a lot of e-mails to the management.Why is it that, in this day and age, warranty, or customer concerns are not dealt with properly. Mazda now tells me by email, that they are not responsible. Perhaps using substandard materials? They are now just duping their customers. Second problem is that my tires lose 0.5, to 3 lbs of pressure, within a two week period, per tire, but of course, Mazda is not responsible. The dealer had finally water tested, and found nothing. It is a slow leak. Doesnt any one offer customer service any more, or are they just passing the buck.I guess I have to do the leg work, and call Michelin. I also have to get the alloy rims checked. As far as the seat goes, well, I have to deal with it on my own, of course Im sure, they would have no problem selling me one. As a first time Mazda owner, take my advice, and do not buy this substandard garbage. GM Im coming back.

Bought a gorgeous lookin 2016 Mazda Miata, supposedly having undergone 150+ point inspection. After continuing to add air to the tires day after day and having a valve stem replaced, being informed the tires suffered from dry rot, not safe for extended use- replaced the tires ($800 setback). Texts and calls went ignored.

I bought a Mazda RX-8 with an engine warranty and Mazda refuses to pay for a new engine. There is also a recall on a part in an airbag and they refuse to fix the damages caused by a faulty part. If you are looking for a car dont go to Mazda unless you are looking for nothing but disappointment.

My car front control arm had a total failure in which the ring holding the ball joint on the front passenger side snapped the approximately 1 inch solid metal, This happened while driving. My car slammed to a halt, my tire disconnected and rotated 90 degrees. I have owned many older Classic Vehicles, and this is the first time I have seen this without a full side on collision. I called Mazda Canada, and got told the Car was out of warranty. As a result of there not being a recall on this part I am on my own. Damaged caused was Control Arm, Ball Joint, Front and Rear Bushings as well as a new axle need. You have to love being taken advantage of. This was my first Mazda purchase, and my last.

Well, if you want to be mislead, lied to and taken advantage of then I suggest you come here. I went into Mazda back in March 2019 to test the CX-5, after driving it around and listening all the great features I started to become more and more interested in the vehicle. Zakou, my sales rep tried to get me the best deal. I explained to him I still had 3 more months left on my previous lease but he assured me it wouldnt be an issue because Mazda would take care of the remaining balance (which by the way, was written in the contract and stated in all the paperwork signed by them and myself).Well, to cut the story short, its been almost three months since I switched to Mazda, my previous lease hasnt been paid off yet although they took the vehicle from me, I have been CONSTANTLY reaching out to my sales rep, calling the store, asking for a manager, financial manager, ANYONE that could help me out and all I get is: I will find out what is going on and I will reach out to you but I never hear back from anyone, and the manager seems to never be available. The only person I was able to talk to was the manager for used cars who obviously had no idea what I was talking about and also promised to call back, but I am still waiting for that call - one week later-.I have sent copies of the letters from my previous car dealership regarding the missed payments and how this was reported to the credit bureaus damaging my credit and all Zakou (the sales rep) would say is that he passed it on to his managers. When I asked which manager so I could follow up he would say I could just call and ask for one and they would all know what I was talking about, which again, LIES, because not once was I able to get a hold of a manager, they seemed to NEVER be there, and when I would reach out to Zakou again, hed tell me the same thing making me even more upset at the fact that I was not getting any concrete answers.The last thing I was told by my sales rep was for me to pay the balance and bring them a cancelled check for a refund which at this point I refuse because that is not what I agreed on, and if I wouldve known that from the beginning I would have just waited out the three months so I wouldnt be stuck with two lease payments!! It is safe to say, this has been by FAR the worse experience with a dealership that has failed tremendously with their customer service. Their lack of attention or interest in my situation has made my experience so sour, if it wasnt for my contract I would have returned the vehicle already so I wouldnt have to deal with them.

I purchased a 2016 Mazda CX5 in late 2015. By the end of March 2016 (less than 4 months) I had transmission problems. I took my brand new Mazda in and they told me that they would check it out. They called back and said that it was the transmission and they would file a report with Mazda. They also said that the machine that manufactures the transmission was not working properly during the time my transmission was being made. It was also stated that Mazda doesnt know what cars doesnt have the missing piece. My question is why didnt Mazda put out a recall if they knew there might be an issue with the CX5 or any car with a transmission made at that plant? I bought this car brand new, why wont Mazda replace the car with another new car that has been checked for this issue? Fixing the transmission is not the same as purchasing a new car without defects. Up until now I have been a loyal Honda customer. I researched this car and heard a lot of good things about it. However after having owned a Mazda CX5 and seeing how Mazda has a total disregard for their customers, I will NEVER purchase a Mazda again.

Had vehicle towed in for noise in upper engine area (VVT). Towed in not to do any damage. They took off oil pan (was tapping not knocking) now this is a 2009 Mazdaspeed 3 with a k&n air filter and a street unit blow off valve no big changes and no issues at all besides the tapping. Well long story short, they took the bearing out (crank) and when i said put it back together i need a second opinion. Had it towed to another Mazda dealer who found out there was a problem with the covered VVT valve issues but did not cover the engine (34,600 miles) because of the air filter and BOV. I called BS but some stupid fool tech said my car was highly modified (what!!!) so they did not cover it and i paid out of pocket $6000 plus for a new engine. And yes i have video and written proof that they put the bearings back in backwards and ruined the engine for a simple fix. Since then, I do all my own service and have had 0 problems with 86,00 miles with the k&n filter and BOV. Should i be pissed? Yes! But I love my Mazda and I am sure they know they abused this customer with tech experience and knowledge of cars and trucks for 30 years plus and would think they all knew better when it is under warranty. This is where the term Stealership came from. Sad but true. Even worst I am not the type of person to hunt down these fools and drag them in court just to make a point and get my money back. I will (foolish me) hope they learn and turn.

I was driving to the city and suddenly I start hearing a faint tapping/knocking sound at low revolution per minute (rpm). I continued to drive to the city and took care of my business, and then came back home at the end of the day with no problems besides the fact that there was always that faint knocking sound at low rpm.The next day, I brought it to my local mechanic. He said the car is drivable, but I should bring it to Mazda because it is under warranty, and they should take care of it. I had the car towed to them because I didnt have the time to drive there, and I had free towing from Mazda since my vehicle is still under warranty.I called them every day until the third day they told me that there is a hole in my engine and oil was leaking out, and they wanted to see my oil change receipts. When I heard them tell me that, I said immediately that they must have the wrong car because my car came in running with no problems that they stated. There was no oil on the floor. I had checked the oil before it came to them, and it was perfect. My car was drivable. I obliged to their request because Mazda is a big corporation that must surely work honestly with their customers. I also figured that they were exaggerating when they said all of this. I sent them the information. After calling them repeatedly, they finally told me a week later that my receipts looked sketchy” and that Mazda Corporation wouldnt cover the warranty. I proceeded to tell them that their claim is totally false and impossible. I had the oil changed every 3-4 months, approximately 2500 miles (I drive locally and take the train to school).Then they proceeded to send it again to Mazda Corporation after I told them that there is a problem on their part. Again, they denied the warranty work. So, I went down to pick up the car after three weeks because I need my car. When I turned on the car, it sounded like a tractor and then would die on its own. I tried to start it up again and give it some gas, and the rpm fluctuated, then it dies. It was clearly not the condition that it was when I brought to them. The check engine light was on, and they said that I told them that it was knocking. My car was not drivable; it was in significantly worse shape and value than when I brought it to them. They gave me the runaround the whole time I was trying to correspond with them. The assistant manager, Jim, had a regular advisor deal with the situation, which is naive and lacking in responsibility on his part. This advisor just started two weeks prior and clearly didnt know anything. I asked him how this was possible. He kept on saying that he simply started two weeks ago, and he couldnt answer my questions. So, I said to him, “Can you get me someone who can get answers because you clearly cant help me.” He then raised his voice and made threats; so, I did the same. Then the manager came in and took over partially. He told me to call Mazda customer service, which I did right then and there. The customer service representative told me that I needed to deal with the dealership. After going back and forth between the dealership and the customer service, I left without my car because I didnt anticipate having to tow my car.The following week, I paid for a towing service to bring my vehicle to my local mechanic. I brought it to my mechanic locally, and after looking it over it, it looked like they drained the oil, and ran the engine at high rpm until the problem got worse enough for them to tell what the problem was. They obviously have done this many times and are professionals at this. They know exactly what to say, and what story to stick by. They also put a dent on my car that I know for a fact wasnt there when I gave it to them. I took pictures of it.

I have a 2008 Mazda B4000, 50600km. The warranty expired Sept 29 2011. When winter tires were put on, I requested brake check. Both rear brake cylinders are leaking (for sometime, shoes soaked, needed replacement). They would not do work under warranty coverage unless Mazda head office agreed. They refused; the dealer thought because rather than doing good will repairs I could buy ext. warranty.

I bought a 2015 Mazda CX9 last year which is still under factory warranty. Recently the headlight went off and when approached the dealer they said the headlight was already replaced once by the previous owner but outside Mazda, which might have caused the assembly to go down, contacted Mazda customer service for assistance but it was the worst experience, even after multiple emails and escalations they denied to repair it under warranty. How can they justify the headlight replaced by the previous owner damaged the assembly, even if it is the car is still under warranty, they have no courtesy to customer, please stay away from Mazda.

Had many problems from the start, dealer service was no help. Things kept getting worse. When I got it tire psi was at 49 psi, should be at 29. Adjustment cams on control arms off zero so toe in front back out of alignment, wears out tires fast. When I locked car the gas door pops open. Tables constantly reboots when it’s driven in the rain or when it’s washed, there’s a terrible film on the windshield and it’s pitted. One mechanic says it looks like a new muffler was put on, the body sags about an inch left rear wheel and clanked until a friend fixed, still sags a little at 22,000 miles. Lose inside panel. Overheats when idling. Dealer service is horrible, been to 5. Refused to refund extended maintenance. Dealer cashed my refund from Warrantech, kept money. Warrantech sent me a second check and then the dealer wants me to give them that money so they can take their cut and send back to me. Mazda North America is no help. There are other problems. This is my third new Mazda lemon.

First off these cars are priced well, very affordable. Bought a 2013 Mazda 5 van as my 1st new car. It got great gas mileage 22mpg city and 31 on highway. The 5 looked sporty and slick with pearl white paint. I was very gentle on the car to break in the drivetrain; I would start it and let it warm up for ~30secs. But after the 1st oil change at 2900 miles at the dealer of course the engine would shutter upon start. When putting the car in reverse the engine would rev up to 3000rpms without any input. When trying to pass on freeway the check engine light would appear. When the wife bumped a neighborhood street curb the van would drift to the right. Took it to the dealer and service manager was disrespectful and defensive. He literally pointed his finger at me and accused me of street racing!? Really guy in a van. He said the check engine light was due to WOT passes. Yeah right, tell me the code on scanner. No sir you would not understand. I informed him that I was a certified ASE tech and been working on cars for over 15 years. He later told me only techs he had specialized in Mazda. Now that I have brought in the van this early in ownership I could imagine the problems down the road. I dont know the driving routine in Japan but this brand is as fragile as an old Jaguar. So I traded it in for an Explorer and 0 problems yet.

I had a 1991 Miata for 25 years! After a deer destroyed it I got a new one in 2016. Love it! Miss the retractable headlights but I m very happy with it thus far.

I own 2009 RX8 purchased brand new that same year. At the time of this review in Nov. 2012, it has only 16K miles. Problems with car not starting began long before; however, I was attributing it to flooded engine. However at 13K miles, seven months ago, it turned out to be faulty transmission range sensor switch inhibitor (part# **). A few days ago while on vacation, the same part failed again and we got stuck some 400 miles away from home. According to dealership mechanic after he spoke with Mazda tech support, this is a known problem; however, Mazda chooses not to address it. This is last the Mazda for me, my family or any of my friends will ever own. And if you want fewer headaches in your life, buy something else.

This car is beautiful, sleek, drives nice, very comfortable. Takes the curves really nicely, great trunk space, great speakers, very sporty. I love the interior. Love the front of the car, so long and sleek. I would recommend it to anyone whos interested in a cute, comfortable sports car.

Two rear speakers in the car are hardly working. You can only hear sound when you open the trunk of the car. Those speakers are called tweedlers. Ive been to Mazda several times and they have given me various excuses to why they produce little sound. I decided to take the car to an independent audio dealer and they notice via a metered reading that those two rear speakers were not getting enough power therefore they would not change the speakers. I told a picture of the meter reading. When I returned to Mazda, after an hour I was told that, Thats how the system was set up. So I contacted Bose and they said, That is how Mazda set up their speakers. Could someone please help me solve this problem? Many, many thanks.

I have been having problems with the throttle (Mazda Tribute V4) which has been sticking. For over a year now, I have been looking to see if there were any recalls against them. Finally when I looked today, it was only for the V6 engine. When I called them today through corporate and service department, I asked them why not on the V4, and they couldnt give me a correct answer. If its within the year, it should be for all Mazda vehicles. I have been in so many almost accidents with this vehicle and Mazda wants to charge almost $300 for a diagnostic and cleaning the carbon out. That is ridiculous. I am a single parent trying to make ends meet in this poor economy. This is the worst vehicle I have ever bought.

My car started hesitating for a couple of weeks. After my car was diagnosed and serviced for the alternator and wiring, another problem was diagnosed, a leak under the intake manifold (PCV hose). After the tuned of $1400 plus paid out, I drove it off the lot and the engine light came on. I turned around and brought it back. On 10/19/11, they kept the car. The next day the tech advised me that he drove it for 10 miles and nothing happened. My car remained with them again. They cleaned the connectors and tested the solonoid valve and they said it was okay. I picked it up on 10/20/11 and the same thing happened. They kept it. I picked it up the next day. On 10/21/11, again the light came on after leaving. I went home and called them. The tech stated it would cost me another $400.00 plus. What? I stated they should fix it because the engine light was not the problem. I brought it in for the alternator and wiring. What happened with my engine light? I took the car and went to work. There was no light on and then, the light was on, etc. Oh and by the way, they stated to me the valve with an open and shut flap could stay open or closed and I should not worry. They were lax in that statement. Do they not understand its my engine light? I have had my Mazda 6 for 5 1/2 years and never had a complaint regarding maintenance and repairs from the Mazda dealer before. What is going on? Or, is it just the Mazda dealers in Lodi, New Jersey? If theres a class action suit in the making, Im in.

I was in a car accident driving at 35 to 40 miles and I was in an accident. I hit the other car by the front of my car and the airbags didnt open from either side and I think thats not correct.

I own 2009 Mazda 5. It has 145,000 miles on it and still runs great! I bought it in 2010 and it was the best car purchase. No problems at all. Only changing oils, tires, and breaks. We needed second car and we decided to get another Mazda, this time CX5. I think I would never buy another brand. I would absolutely recommend to a family and friends.

Well the short version is this; several years ago, I ended up suing Mazda because of the defective CD40 engine in the 626. I won, they refuted (with a new judge), and the win was turned in their favor. I still owed on the car with Fairlane credit. Both Mazda and Fairlane are owed by Ford. I spent close to $4000 repairing two transmissions on that car and now Im being sued to pay the balance of a loan I owe on a car that was a lemon when I got it. I dont mind paying my debt, but I dont have the car because it didnt work. There should be a comprise somewhere on this. Not trying to shaft on my loan, but the damages and near-death accident I had in the car as a result of the mechanical defect should be applied to my balance.

Mazda headquarters in Clermont Florida is terrible. I know many people who worked there and lost their jobs for no reason. The managers of the store dont know how to sell a car and the customer service is horrible. Dont ever buy a car from here. Its not worth your time or money.

Mazda has a horrible policy. They do not contact users through DMV so if your information for your car is not up to date through a dealership then you will not get notified if theres a recall or repair for your car. So in my situation the extended warranty for the part I had a problem with was 10 years and the 10th year was covid year. I found out there was a warranty replacement but it was too late and they wont own up to the fact that they dont notify everyone that has the car/issue and said its my fault for not taking my car to a dealer to get service? Whats that nonsense?

I bought Mazda 6 at GRIECO MAZDA OF NORTH PALM BEACH. The car was equipped with all the features which I liked. But the staff were very bad and doing all dirty tricks to misguide me. At the time of purchase they said the service would be free for the first year and also said they would add the tint on the vehicle. But when I went there for first service, they asked to pay for service and tint. Staff there are very ridiculous... were not even responding properly when I went there to ask!!

I have an 2007 Mazda B2300 truck which I bought in July 2010. On January 28, 2012, I noticed a leak coming from the differential. I immediately called the two Mazda dealerships closest to me, but being a Saturday, neither would take me that day. I had to get somebody to at least look at this, so I ended up at a Meineke shop, which Id been going to for several years. Leak turned out to be the pinion seal which I had them fixed. The following Thursday, I had to bring it back to Meineke, because the differential was making whining noise. Meineke offered to do the warranty work, and I agreed. I put a claim into Mazdas service contract. They then dragged their feet and called on a third party adjuster to come and look at the damage. After a week of the truck up in the air on Meinekes rack, per lack of communication with Mazdas warranty people, I had to OK Meineke to open up the differential, etc. It turned out the main bearing had gone bad. This adjuster decided I was at fault for not maintaining it and also that the shop was at fault for not tightening the pinion nut tight enough on their former pinion seal job. This was all a bogus excuse though. Nowhere is there any maintenance schedule for the differential in the contract nor in the owners manual. The shop had tightened the pinion nut the first time so hard, they said any harder and it wouldve stripped. Still Mazda denies me coverage based on this adjusters bogus theories. Mechanics say the bearing went bad causing a wobble in the drive shaft which in turn compromised the pinion seal, thus causing the leak. Differential was still running smooth and noiseless, when I discovered the leak and took it in. This then has nothing to do with lack of maintenance running out of oil or the pinion nut not being torqued down properly. I had to pay the shop out of pocket for part of the bill, as they gave me a break. They also paid for a rental car for the week, which also should be covered by Mazda. Local attorneys say this would really be small claims, but now Im searching on where to have papers served to Mazda as they have no real office in California, etc. Meineke shop owner and his mechanics are willing to come to court to give their expert opinion, etc.

I replaced my 2002 Mazda Tribute plugs (about 85,000 miles) with new ones. 2 /12 months later my first plug blew out (#6) and took the coil pack with it in the front head. I had an insert put in. Only 2 1/2 months later and another plug blew out (#1 I think) in the rear head. Jesse of Scappoose, called the complainants on this forum morons because we want to blame someone else for not putting in the correct plugs. What an idiot. I have replaced plenty of plugs in my day. I used regular plugs that are specified for this engine, nothing fancy. They are gapped and I use anti-seize compound on the threads. I hand tighten the plugs. No cross-threading is occurring.My theory on what happened is the stress of removing the old plugs weakened the surrounding metal and causing the new plugs to blow out within a short period of time. My repair is taking place tomorrow and I had planned on fixing the 4 others with inserts before they blow. However, after reading this long list of blowout events I have some reservations about how long the repairs will last and thus am thinking about getting it fixed and then trading it in for another manufacturer (Jeep perhaps?)

OK, the car drives and handles well so thats why it gets two stars but otherwise owning it has been awful. The computer needs to update? Reboots in the middle of driving. No kidding, literally on the road, using the navigation I spent several hundred dollars for, the cars computer reboots. Not once, twice. I take it to the dealership, the guy says yeah, the computer needs to be updated, no big deal.Then there is the computer not recognizing my phone 9 times out of 10, including when I wanted to dial 911 to report an accident. So useful! Even when it does recognize the phone, want to play Pandora? Better have the phone on and Pandora open or else nope. Open phone and turn on Pandora after the car decides it cant find them? Nope. Not going to recognize Pandora until you turn the car off and back on again. Want to use the iPod that is literally plugged into it? Maybe. We might let you. Unless we refuse to recognize it until you reboot the iPod and turn off and on the car.Then the drivers seat ripped within a few months of purchase. I took it in, it took weeks to replace the seat. Then the plastic piece that protects the electronics under the drivers seat broke. I took it in, got it fixed, that took weeks because the part had to be ordered. It broke again. I got it fixed again. It just broke this evening, and I just dont even know what to do. I deeply regret purchasing this vehicle.

I have a 2002 Mazda Protege. I purchased it used in 2008 and about a year ago, the finish on the hood, roof, and trunk started to peel off. I can see that it is starting to pit and rust. The car looks like a piece of junk. I see other Proteges, same year, and the paint is fine. I paid around $8,500 for the car and other than that, I love the car. I previously owned a Mazda and this never happened to it.I want to know if there is any compensation I can receive for this defect of the paint. I know this should not be happening to a car thats 10 years old. Help! In anticipation of a response, thank you for your time and attention.

I own a 2005 RX 8. Kept up with the oil change and maintenance of the car, I seen that Mazda was doing a recall on the motor and wanted to know how could I get my car into the program to get a new engine. I love my car and will never part from it. Ive found water in oil stick and even though it hasnt ran hot would it be a problem to have a new engine in my car? Please email me at ** for more info on this issue. Thank you.

Recently, I had an issue with my vehicle when it wouldnt start. I had my car towed to my mechanic in Indialantic. He ran the diagnostic test on my car and found out that the ECM computer system had failed, and also fried 6 of my coils. My mechanic had given me a quote of $1,400 for repairs. In the meantime, I was calling around to see if I could find an ECM for a cheaper price. I came across an EPA federal warranty that stated: Any vehicle with less than 80,000 miles and less than 8 yrs. old is entitled to this EPA warranty on any specified major emission control components. The warranty states that all components are covered and the manufacturer will have to repair the components free of charge. I brought the warranty over to my mechanic to look it over. He stated that he would call Mazda and find out if they will honor this federal warranty. My mechanic spoke with a gentleman named Robert **. He approved the use of the warranty and told the mechanic to have us bring the vehicle over to Mazda. The next day, I paid to have the car towed to Mazda. Robert ** stated that he would call me before he started to give me a price on the repairs. When he called later that afternoon, he gave me a quote of $1,700. This was $300 more than my mechanic. He then called back again and stated that he would drop the cost to $1,345. It is costing me the same price with the warranty as it would have at my mechanics garage, without the warranty. I also had to pay to have the car towed to Mazda. I only brought it over to Mazda because the gentlemen stated he would honor the warranty, and he is charging me more. I feel belittled and taken advantage of.

I purchased a used 1996 Mazda 626, 4 cylinder, automatic and shortly after the purchase, the transmission started slipping and eventually failed. I had my trusted mechanic install a rebuilt transmission at a cost of about $1200.00. Around 2,000 miles later, the transmission started slipping again. I have done research and I found that the CD4E transmission is a known lemon. I originally paid $2800 for this car and have put in more than that in repairs. I will never buy another Mazda product.

I went to see and purchased a used car from Mazda of Palm Beach. Almost none of the features on the carfax ad were correct. The dealer claims it is Carfax issue. I never would have paid the price I did had I known the complete options on the car.

On July 25, 2015 my new 2016 CX-5 only two months old did not want to start. I checked the battery and it showed it had power but my car was as dead. I called my dealer at Lodi N.J. where I bought the car for advice and Rahsheed told me to call Mazda roadside assistance and I did. Spoke with a Mazda roadside assistant and told her what was going on with my car and she told me a flatbed tow truck will be at my location within a hour. One hour later comes the flatbed tow truck and I asked the driver if I could ride along and so I did. We get to Koeppel Mazda Queens NY. I tell the tow truck driver that I am going inside to let the manager know that we are dropping off my car. The manager Andrew ** steps outside with me and as the tow truck is backing up and bringing my new car down it scrapes and damaged my new Thule bike rack. Andrew the manager tells him to stop what he was doing and that the car needs to be lowered on the street. At this point the driver is getting frustrated and levels his flatbed truck in which he forgets to put the rear straps and chain hooks on the rear of my NEW CAR and also forgets to put my NEW Cx-5 off off of neutral and failed to put it in park and Failed to deploy the emergency parking brakes on my car. He then drives forwards, fast and slamming on his brakes causing my Brand New (Mazda CX-5 GT with Tech package) to shoot forwards and crashing into the back of his tow truck causing front end damage. Three Mazda certified workers seen the accident including the service department. Manager Andrew ** and I were all in shock on what just happened. Andrew and I took photos of the damaged SUV and Andrew told me that he would take care of the report. I advised Andrew that I don want my car back due to the loss of my resale value caused by Mazda. On 8/14/2015 I stopped by the repair shop that was fixing my car to get some things I left in the car. To my horror my car was in the back of the shop dirty with my whole SUV front end sitting on top of my cars roof, not to mention both my front windows was rolled down getting dust and dirt all over the place and not to mention there goes my new car smell and the body shop wasnt even certified Mazda repair shop. I know that when a new car rolls off the assembly line everything is calibrated, the transducer in the front of my Mazda emblem with the laser on my windshield work hand in hand so that my auto brake assist work properly. Now my new car will have a damage report on carfax that I did not cause, all Mazdas fault. Why did my new car did not want to start in the first place? It was only two months old with just 2000 miles on it. Mazda Roadside assistance contracted the tow truck company NYC Tire Auto Care Inc. The incident happened in front of multiple employees of Mazda (Manager: Andrew ** (Service department associate: Izzy ** and two others from Parts Department that will vouch what happened. I will now lose thousands of dollars on my trade in when I decide to trade inmy 2016 CX-5. I stated that I dont want my car back to every Mazda personnel I spoke with due to the fact that it was Mazdas fault. I just want a brand new CX-5 with everything I put in but sadly I am getting the runaround. Even my insurance company called in my behalf and they also getting the runaround.

I bought a Mazda CX-5 cross over SUV in March. Overall - I like the car. I paired my Blackberry phone on AT&T to the Mazda system and I can make and receive wireless hands free calls - works well. When I receive emails I get a message that asks me if I want to download them for display on the LCD screen. When I click OK I get a message saying they can’t download the message and to try later. But of course there is never a later success. Has anyone seen a correction for this problem from Mazda?

Mazda MX-5 drain system design flaw. Mazda NA does not care. I had a very similar experience to previous post by Daniel of Palo Alto, CA on Feb. 2, 2011. Mazda North America customer service seems happy to lose a lifetime of customer loyalty for a $10 parts and maybe $100 labor fix that was a known issue since mid-production year 2006-2007. I should have been notified or the quick fix should have been done at one of the many visits to the dealership I had between 2008 and 2010 (over $16k in invoices over those years). I cannot begin to speak how angering it was that customer service insisted the entire Mazda NA Operations does not have access to Technical Service Bulletins (TSB), and therefore it would be up to the dealership to cover the fix for a manufacturing design flaw if they desired. I told the rep that the dealership actually pointed the other way citing that Mazda NA has to decide to cover it free of charge since it is not the dealership that designed the drain system. I told the rep that I want to speak with another more experienced agent or a supervisor to confirm that. The rep flat out flipped the script citing, No. No other agent or supervisor can help you. I am sorry you do not understand that. I am sorry that you interpret what I said that way. I am sorry that no one here can help you. I am ending this call now. Are you serious?! Are they trying to hurt market share? I personally will not be buying a Mazda again unless I have disposable income for a disposable car. The damage to their reputation in North America has been done in my eyes.

My 2017 Mazda CX-3 has rust problems on the roof and hatch panels within 4 years. The smallest stone chips will lead to migration of rust under the paint causing bubbling. The underside and the inside of the hatch rusts even without stone chips. The bottom inside weld of the hatch rusts. This was not sprayed when I had the car rust proofed (so request it). Mazda declined my claim under the 7 year rust perforation warranty. They are still not choosing to design their cars for the North American rust belt. Similar complaints can be found on internet forums. Otherwise this is a good car.