Please let it be known that I nor my family will EVER be buying another Mazda ever again and I will be making it very public about how Mazda “helps” their customers. I leased a 2016 Mazda CX-5 after thinking it was the best decision for my family. I am now 8 months pregnant with my second child, have had the car for less than 2 years and the display screen is glitching. I found out it needs an infotainment display screen that will cost me $1200+. This is a MANUFACTURER issue and according to dealerships a known issue with these cars. It’s nothing I did and Mazda’s response back to me was, We can cover most of it but you will still have to pay about $400. So let me get this straight. I am LEASING and planned on financing what was at the time a brand new car in which a display screen went in less than 2 years which is a manufacturer issue so I cannot check any maintenance, no radio, etc. and I’m ** out of luck with getting it fixed? Great job Mazda. NEVER AGAIN.

I had a 1991 Miata for 25 years! After a deer destroyed it I got a new one in 2016. Love it! Miss the retractable headlights but I m very happy with it thus far.

This is a fun car and great to drive. Not for everybody, as it requires some extra care. Mine still like new. No more is being made due to the fuel consumption regulations. As a sports car, I enjoy the extra space in the rear seats. The body style is just super.

I was cheated by Mazda Marshals Milton Keynes. I took my Mazda RX8 to the dealership for a check just to sort out my issues with my CD player which wasnt working properly. Along with that, I told them that the car seems to consume a lot of fuel. They later called me back and to my surprise no value was added to my car, nothing was done to my CD and all previous faults still existed. I was charged $57 which they claim is for the inspection of the car. I then called Mazda customer service along with checking their website only to find out that Mazda does a free comprehensive car health check, the same check which I was charged for. To further worsen the matter, a week after the inspection I discovered my RX8 had issues with starting again whenever it is turned off. I usually have to wait five minutes before starting the car again. I have written to them repeatedly but no reply. Im currently getting legal advice concerning this.

I sent my CX-9 car for maintenance at AL Khobar branch in Saudi Arabia because of an annoying noise while driving. The technician over there reported that the shock absorber was in need of being changed. However, after driving the car the same noisy sound existed. They promised to fix the car again and to tackle the source of this sound. My complaint hereby is regarding the quality of maintenance at the Mazda dealer in the Eastern Province of KSA that may destroy the image of this brand of cars especially with that behavior. I hope that you will be able to contact those people to solve my current problem that was not the first with that inefficient dealer.

I bought my Mazda 3 hatchback 3.5 months ago. I live in the Chicagoland area and on a recent freezing day I came out to the car after work to find that the rear drivers side window had shattered completely. Thankfully the car is under warranty and my dealer made it very easy to fix but I dont think this should happen.

Our daughter was in an accident with extensive front end damage. The airbags never deployed even though the radiator was pushed into the engine. The hood looks like an upside down V. The front bumper was removed and the side front wheel panels were also damaged. This was a 1999 Protege LX. Is this a defect that the bags did not deploy?

Add me to the woes of Mazda owners (Mazda 2004 MPV) with coil packs and fans that wont shut off. Replaced the fan switch last month when it continued to run after shutting off the vehicle. Replacing the third coil pack at 93,000. Three down, three to go. Would also like to know why there is no class action lawsuit yet. No fan of super torts, but I am pretty angry. Theres no recall/fix from Mazda.

I bought two CX-5s within a month of each other. One Certified and one was not. Both cars had the same problem the first month of ownership. Totally worn out brakes on both rotors on both cars were extremely rusted. Neither was covered by Integrity Mazda in Chattanooga, TN. I contacted all kind of people. Finally ended up with Mazda Corporation. They were as worthless as the dealership. I am now working on a commercial with Honda to tell people that changing to another car is a huge mistake. Never had these issues with Honda.

Dealership sucks, vehicle is good! No doubt that I had done my homework. Family I come from ** is Honda lovers and this was first time, I went out and opted for #mazdacanada. Mazda has some great features which Honda was missing and I was forced to cut down ROGUE because 4 cameras were headache and risky than technology developed by #mazda. Honda CRV, I realized is under power engine and whenever you need force/power, you can sense a howling and growling engine. It has overpriced itself and these two were major reason to opt for Mazda CX-5. There is one camera but sensors are used so intelligently that I have to say they made a niche for themselves. As soon as a car is in your blind spot - you dont/should not be looking into camera feeds - in Mazda CX-5, sensors make a yellow light glow in your mirror with a beep indicating that there is vehicle or person in your blind spot. I am over six feet - so entering and exiting is slight... a little bit tight... I have to adjust my posture of entering and exiting from this vehicle. My dealer experience was not as good as I wanted to be - #abbotsfordautomall #automall where #vipmazda is situated, didnt clarify before I reach to finance department that #bumper to bumper warranty is for 3 years only. They try to sell you insurance cover for those extra 2 years. Second bad taste happened, again when I was facing finance department that INSURANCE have to be from the dealer. They informed me that INSURANCE cannot be done from outside brokers or agents! Coming back to vehicle, its comfortable and nice... Ride is good but still cabin is not silent as I was expecting... In total, this is great vehicle which shows innovations and intelligent designing done by Mazda. This is made in Japan and quality of interior is not as bad as we see in Honda CRV. I like the way sensors handles vehicle and its power... when FWD will be changed in AWD is done auto. Thus it saves lot of fuel. I have driven it in fresh snow, black ice and the way vehicle managed traction and control is awesome. Seating is good and boot is comfortable too. I would definitely suggest this vehicle for small family usage - its navigation and sunroof is added features which helps in movement.

I purchased this new car in 2015 and I have had problems with the transmission. When going from reverse to drive, the car lurches forward without even putting your foot on the gas. Because of it I hit a cement wall and did $6000 damage to the front end. After several trips to the dealer they finally told me that they were aware of the problem and ordered a new part. Well it is doing it again. I park in a parking ramp and I have to maneuver to get parked. Last week the car lurched forward again and did damage to the car again. Now back to the dealer and I am sure they will once again tell me I dont know how to drive. Parking attendants have had the same issue and hit a planter when the car lurched forward. I regret the day I ever purchased this vehicle. I just do NOT want to own it anymore because it is not safe.

I was driving home from a trip when I heard a thump and the RPMs went wild. Suddenly I couldnt shift into 4th or 5th gear. Managed to get the car home in 3rd the whole way. Took it to the dealership. They told me 6 codes are coming up and a rod is broken inside the transmission and the fluids burnt. They contact Mazdas headquarters since I only have 45,000 miles on it but its out of warranty by 1 year. They say they will do nothing to help fix it because I havent been having it serviced through them and I show no customer loyalty. I still have 6 months more of payments on it and have to out $3000 for a new tranny now. Thanks, Mazda. Way to stand by your product.

My husband bought me a 1998 Mazda 626 in June. In July I took to car to get a tune up and to see why the check engine light was on. When they hooked the car up to the machine they told me that the the first spark plug was misfiring and that it showed up that the threads from that spark plug was crossed. I took the car back to the dealership and they told me that someone had glued the spark plug and all my mechanic had to do was to wipe the glue off and the do the tune up. So I said okay and took the car back to Mekinee here in Raleigh. Well, they said they werent going to touch the car so I called up the dealership and they said for me to bring the car to them, I said okay. While Im on my way to take them the car, all of sudden the car broke down along the side of the highway. They came and towed the car, so the following day my husband who is in the military came home and we went down to check on the car and thats when they told us that the transmission was gone on the car. This car only has around 100,000 miles on it , now I dont know what to do and the dealership has completely stopped having contact with me and my husband.

I would like to know why I got rust spot on the side trim of the door on the back by the window between the back and front door of my 2004 Mazda3. I had it on both sides of my back doors. The body shop said he has never heard or seen that before on any door of any vehicle. It is under the trim and the only way to fix it is to replace the whole door. So, I would be disappointed that I have a car that is this nice and have something like this. This is why I would tell people not to buy because there is no excuse for this to happen.

I purchase this in May of 2014. If I had known what I do now, I would had went to another vehicle, not a Mazda. Used to think a lot about Mazda but the wiper are very loud and the noise when driving, I dont even have to go 50. Its loud and I feel like I was lied to at the dealership because its trying to come apart on side front bumper. I am very disappointed in it.

I bought Mazda 6 at GRIECO MAZDA OF NORTH PALM BEACH. The car was equipped with all the features which I liked. But the staff were very bad and doing all dirty tricks to misguide me. At the time of purchase they said the service would be free for the first year and also said they would add the tint on the vehicle. But when I went there for first service, they asked to pay for service and tint. Staff there are very ridiculous... were not even responding properly when I went there to ask!!

My 2005 Mazda Tribute 2.7L V-6 5 Door right rear shock mount separated from the vehicle body. Basically the inner right rear wheel well arch house is rotting out from corrosion and the shock mount is unstable and detached from body. Since this is not uncommon, Im surprised there is not a recall on this between Ford Escape and Mazda Tributes. I also have an intermittent gear shift selector problem as in at most inopportune time the transmission will not allow you to shift out of park. Very frustrating, cannot pinpoint cause.

I take very good care of our CX-7 and with only 70,000 miles the turbo and catalytic converter went. We were driving and a loud siren sound came from the engine. We had to limp to a shop and were told the turbo and the catalytic converter were shot. This cost us $3,600. Before being fixed I contacted the local Mazda dealer who told me that these cars are notorious for failed turbos. In fact he said it was so bad that Mazda put out a special warranty to cover these turbos. They all fail around 60-70,000 miles. Turns out, my VIN number did not match the ones that were a part of this special warranty. I asked the service manager, Is there anything you can do for me? He replied, sarcastically, We can replace your turbo for you.I have owned three Mazdas. Every one had problems. The one thing I have found though that all Mazdas share are very bad brakes. They are always very weak. This CX-7 with 70,000 also has bad brakes. I am replacing the front rotors for the SECOND time, with only 70,000 miles. I have replaced the pads probably 5 times and I do not drive fast or slam them. My son and I are very meticulous about changing the oil and the brake pads. Maintenance like we do should help a car last. Unfortunately Mazdas are very cheap, low-end Japanese cars and I guess it doesnt matter what you do, they just fall apart.

We are going to have to replace our fourth Catalytic Converter. Each time we are just outside of warranty. We have asked our dealership and Mazda customer assistance for assistance. Mazda would not be able to assist with the replacement of the catalytic converter due to the fact the vehicle is outside of warranty. My daughter was on I85 in heavy rain 2/18/2012 when her car bogged down and it was all that she could do to get safely off of the highway and out of heavy traffic. Her check engine light was flashing and we knew exactly what was wrong. Here we go again.Is there anyone that can help us with the EPA required catalytic converter warranty? Is there any extended warranty law which applies when a part needs to be replaced four times? Recalls that we can not find or our dealership is not telling us about? Can you please help? Thank you very much.

I bought a 2007 Mazda CX7 with 28k miles on it. I love my car, except now we have issues. At 30k miles, the timing chain was replaced under warranty. The weekend before Christmas, the turbo went out. We had the car towed back to our Mazda dealership where they filed a claim with Mazda and it was denied due to sludge. We have always had our oil changed and even provided our service records. They still denied the claim. As having all this done, we did learn that this is not the first turbo for our car! One was replaced at 12k miles! Now I am trying to deal with getting it fixed and from what I am seeing, many people have the same problem! Please email me if this has happened to you! Thank you!

Tribute recall notice - I received the 1st letter from Mazda last month. I took my Tribute to Premier Mazda of Georgetown (where I purchased it in 2008); they disconnected cable and told me to expect another letter from Mazda advising me they now had the parts for the repairs. I received the letter today telling me to call and set up an appointment. I spoke with ** who said to wait for yet another letter because the repairs were not being effective. This sounded fishy, so I called Mazda Corporate and spoke with Jose. He called ** at Premier Mazda. He was told ** had given inaccurate info and told me to call ** who would set up an appointment. I have called Premier and left messages to get a call back. I feel I am being ignored!

I purchased my 2013 Mazda 2 from Daytona Mazda Mitsubishi back in November of 2015. I registered the vehicle with Mazda USA online since I live in Tennessee and the car was delivered to me by the dealership. I have been having significant issues with the steering and saw that there was a recall sent out by the National Highway Transportation Safety Administration back in 2016. I have sent the dealership and Mazda several emails over two years. They have chosen to ignore.

One of things I like best about the 2009 Mazda 5 is that the side rear lights are set high up, so that people in huge SUVs etc. can see my turn signals. I also really like the rear hatch, which opens high enough that I do not bump my head!

Two rear speakers in the car are hardly working. You can only hear sound when you open the trunk of the car. Those speakers are called tweedlers. Ive been to Mazda several times and they have given me various excuses to why they produce little sound. I decided to take the car to an independent audio dealer and they notice via a metered reading that those two rear speakers were not getting enough power therefore they would not change the speakers. I told a picture of the meter reading. When I returned to Mazda, after an hour I was told that, Thats how the system was set up. So I contacted Bose and they said, That is how Mazda set up their speakers. Could someone please help me solve this problem? Many, many thanks.

My Mazda gets great gas mileage, which is one of the main reasons I purchased it over other small SUV/CUV models. It also has a stylish design that I like. The next time I purchase a new car I would seriously consider getting another Mazda SUV.

I bought a new 2011 Mazda CX-9 in January 2011. A few weeks ago, the bottom of my truck caught on fire after I heard a loud noise at a red light. Fast forward to today: it seems my transfer case blew, causing my transmission to blow and therefore causing the fire. There are no previous issues with the truck, no lights signaling an issue with the truck, nothing. Mazdas response? Well, Im under warranty, so its fully covered. Great, so can one get an explanation as to why a two-year-old vehicle would just catch on fire??? Nope, nothing, not from the dealership nor Mazda. In doing research, theres a nationwide reoccurring problem with transfer cases, and even a pending class action suit. Mazdas response? Nothing. Dodge my phone calls and emails, and dont even contact back my lawyer. Its disgusting how were the very people that gave them jobs, but the moment that a family is put in harm, they could care less. Most disgusting company I have ever come across. Mazda - you should be ashamed as to how you treat the very people that give you the opportunity to make a living. Simply disgusting!!!

Since I bought this car in July of 2012 with 54000 miles, its been an amazingly reliable car. It handles really good, good acceleration and very quick. I average about 40.5 mpg with a good amount of city driving. Its a very easy and fun to drive car. I still have the original tires on it with 79000 miles and still has a little bit of tread left. Im pretty surprised with the tires life, especially being a 45000 miles rated tire. Ive never had an issue or problem with it and I look forward to all the moments Ill have with this car.

So Mazda has kidnapped my mothers car for 3 weeks now. My mom is not very well in English and sometimes gets taken advantage of and I feel like MAZDA HAS FULLY TAKEN ADVANTAGE OF MY MOM. We had my uncle call and my brother even called so this morning I have decided to call for her cause I wanted to know if she was EVER GETTING HER CAR BACK. She has to work so I called and asked for the person in charge of my mothers car and the little girl on the phone told me, Ok. Yes he’s in so she transfer me to the VOICEMAIL so NO HE WAS NOT IN (LIES). I left a voicemail for JASON and then calling back to Mazda the little girl picks up the phone and I tell her, Life is kinda hard right now for my mother and her and I don’t see eye to eye sometimes living together (I’m putting this nicely cause she really pissed me off) and that little girl had the nerve to tell me, You need to take care of your mom. Little girl you don’t have the right to tell ANY customers that about their family. You guys have had my mothers car for 3 weeks now with no answers. She bought her car in 2016 and how the hell does the transmission just mess up like that and then finding out they don’t even do an engine check in your car when you go and get an oil change. Stoney Trail Mazda has the worst service/callbacks and rude service people EVER. You guys need to work on your people skills and maybe get a new girl to pick up the phone for service cause she had no clue what’s she’s doing... One more thing my mother had to rent a car and pay it with her own money cause Mazda said that her plan didn’t cover it. They also said they would try there headrest to fix it and try to cover her car rental and NOPE that was another lie... Youre better off taking your car to another mechanic that!!!

Transmission failed for the second time. First brand new car after mothers death using her Ford 1993 T-Bird. I researched the Honda Del Sol, which I liked before getting discouraged and after one year waiting for my order to arrive, I bought 1996 Mazda 626 in 1996 (being the first and only owner of this car I did not investigate like I did with the Del Sol). In 2002, had transmission fail, water pump, air conditioner, timing belt. Mazda, of course, did take responsibility. I see after reading the countless complaints on this site it is a company that does not stand behind their product.As of 8/2011, not only the transmission is gone but catalytic converter should be replaced (if I want to pass smog). Mazda said it was all my doing and wash the grease from their hands. I see after reading the countless complaints on this site it is a company that does not stand behind their product. I will never by a Mazda again. Sincerely, an extremely broke consumer.

It has been a great vehicle so far and its comfortable to ride in. I love how I just need the key fob in my pocket/purse and can lock/unlock with one touch and a key is not needed to be placed in ignition. It is very dependable. It is also very comfortable and fun to drive. I chose this for the third row seat to upgrade from the CX-7 I owned. I like the leather seats, sunroof, rear view camera, keyless entry and driving and fold down third row seat. But I would like for it have Apple CarPlay, more leg room in third row, seat coolers and better softer leather seats like previous CX-9 models have.

I bought a 2008 Mazda Cx9 two weeks ago. The blower motor went out and I saw several complaint on that because of leaking water from the driver side. Secondly, when I release the break, it makes this hard click and when you change to drive or reverse. The car has 57k miles on it and for the year, that is too many problems. They should make a recall on that blower motor and the water leaking from the a/c. I had a 2000 Tahoe with 172 miles and never had to replace any big things. This would be the last purchase for Mazda and I dont recommend it to anyone. I should have stayed with American made. Spending $20k for an auto that I have to fix two weeks later. What a piece of junk. I would like to let the owner of the Mazda to look at this two complaints. The car had only one owner and I just realized why he returned his car. Also, the motor moves when you press the gas. I dont know if that is normal, but I hope the motor doesnt drop while I am driving. Thank you, I will be waiting for a response.

Purchased a new Mazda speed 6. At approximately 44K miles, the engine blew (for lack of mechanical terms) at a repair cost of $8,600 not under warranty by 60 days but still under mileage (oh well). Was then told that new engine, turbo, etc. Would now be covered to an additional 100K miles. Now one year later, the car has a check engine light on. Took it to Mazda. They said it maybe a valve and would be $1200 to repair that. Somehow apparently not covered by the new warranty. On top of that, I had to pay $130 for the diagnostic that only gave a maybe result (apparently again not covered). Please contact me if there is going to be a class action suit against Mazda as it seems this happens a lot.

The Mazda CX 5 is a great looking SUV. The after sales service sucks. I have determined that the Electronic Park Brake is a design flaw. This must be the only front wheel drive vehicle that wears out its rear brake pads and tyres before the front. Mazda with TSB 004-05/15 replaces the brake calipers when the actual problem is the sensor which controls the EPB. Like a person who hates constructive critique. I am not surprised that they are suffering in the market.

We bought a fully loaded CX5 in 8/14. It was the best decision weve made. Because of my back problems, I need to have a seat thats adjustable as well as an upright position. The CX5 provides that for me. Last summer we drove across the country and depending on my back, I was able to make adjustments to make it very comfortable for when I drove as well as being a passenger. The safety features such as the blind spot monitoring, the rear camera, and the automatic lights and windshield wipers were so helpful when driving. I felt so safe in this car. Mileage was good too, the car still has under 12K and were doing 26.7 mpg total.My only negative is that the rear hatch/door is not power controlled. In a fully loaded car I wouldve expected that, but it was not an option. I do want to note about some of the other reviews here - people need to explain their problems better. Owners also have to be realistic. How one drives a car does affect brakes. Front end Collisions only trigger front air bags (not side ones). Injuries can be caused by not wearing seat belts. And yes, sometimes cars have defects, but tens of thousands of cars are made of a particular model each year. A few will have problems from the get go. This is why many states have lemon laws. But if 5 people report the same problem, this is not a defect. Most likely your car got that 1 in 25,000 bad part. In that situation, if you can definitely prove it was Not your fault, you may get the maker to pay for the repair. But usually you cant, so hope the bill is low - that’s all.

I own a Mazda CX-5, that I bought without a warranty because of the great reviews about maintenance and service of the vehicle. Please do not make the same mistake! Mazda will not assist with any rare malfunctions that may happen to your vehicle! They will tell you the car is outside the warranty and anything is possible. They can not explain what caused your malfunction or why it’s possible other than its outside the warranty and anything is possible! The Mazda Corporate office will NOT accept responsibility for any malfunctions!

I have a 2002 Mazda Protege. I purchased it used in 2008 and about a year ago, the finish on the hood, roof, and trunk started to peel off. I can see that it is starting to pit and rust. The car looks like a piece of junk. I see other Proteges, same year, and the paint is fine. I paid around $8,500 for the car and other than that, I love the car. I previously owned a Mazda and this never happened to it.I want to know if there is any compensation I can receive for this defect of the paint. I know this should not be happening to a car thats 10 years old. Help! In anticipation of a response, thank you for your time and attention.

My Mother bought a brand new Mazda 626, this was a long time ago. SO long ago, that CNN news was just getting started. My mother was killed in this car while driving home from work, she hit a telephone pole at 45 mph. She was removed from the car and taken to the hospital where she died shortly thereafter. We were stymied as to what happened. No one knew, then we found out, way down the road, through CNN news that the car had a history of the ignition turning itself off if you had a heavy key ring. Of course there were accidents all over the US many fatal, some just injuries, etc. I found this out about this car, about a year or more after the accident. Recently I did a search on this Mazda 626, and I couldnt find a thing about it. Was all information removed about these cars, what happened, has Mazda fixed this problem? I hope so, as a year ago I bought a Mazda 5 which so far, has been a great little car. It took me 28 years to be able to buy a Mazda. BTW, Hasnt GM just spent a lot of time apologizing to its customers for the same problem? Wonder how many people died in the GM cars? Mazda didnt even apologize.

I bought my car May-2018 and today February 2019. Drove the car so far 7500 miles. Tried every gas recommendation by MAZDA and the dealership and still until today car won’t give me more than 19.5 miles per Gallon which is sad. I still the window car sticker 22 city, 28 highway combined 24 and still no joy... even though all the miles on my car are highway mile and never speed or push car to limit. Mazda corporation should be sued over false advertising their MPG.

Mazda Corporation in Canada has a huge problem that seems to be growing week over week. I purchased a new Mazda CX5 10 months ago. The vehicle drives fantastic. It just needs a lot of TLC. Paint is not evenly distributed leaving visible color distortions. Front bumper is not, absolutely not, suitable for winter driving in Canada. I went through a spray - car was to get the salt and grime off the car and the bumper just cracked. Dealer is telling me I hit something... No scuff marks, no other damage than a crack that starts exactly where there is a cut out in the bumper. This is a flaw in the plastic material that the bumper is made of. I will eventually replace the bumper but at $ 1,000.00 it simply is not feasible right now. The infotainment system is cause for long debates with the dealer and on the phone with Mazda Canada customer support. I have also put in a claim at the MTO (Ministry of Transportation in Ontario) to see if they are willing to see the point of a defective infotainment unit that requires constant attention during driving. USB drives simply crash, Bluetooth becomes grayed out. Needs a complete disconnect from the battery to resolve (plus reprogramming). Dealer states that they did a firmware upgrade but only tested for the GPS system and, since I keep that up to date (I had to purchase maps to be updated quarterly), it showed on the bill that the firmware already was up to date. That is not the firmware!! The infotainment also has a firmware that can be checked by pressing radio on/off and audio at the same time. Since the dealer made a statement that the firmware is up to date, Mazda Canada does not want to respond to any flaws or changes that need to be made. Music volume is just unacceptable. I had to crank the sound to 30 before I can even hear the speakers and there is a constant hiss at lower music levels. Dont even think of driving with the roof open. You will have to crank it all the way up to 45 or 50 (65 is the max). I purchased the GS model for this. The sunroof is a much welcome tool in keeping the temps in the car at bay in the summer. The OEM tires will not last for more than 40,000 KM by the way. Last but not least: the dealer will only work on any TSB (technical service bulletin) when the customer insist. It is not done voluntarily. Mazda Canada still claims there are no TSBs for the car - if asked why they are so secretive about this, they claim that all works as it was meant to be. The car, in their eyes, is perfect. In my opinion, the many test reports are flawed and I have also contacted these sites and producers of the shows with the facts. Also the Dealers insist you take the rust proofing and if you do the car will be ready in 4 days. I refused ant it took 2 weeks with the 3M protection film still missing. These tricks will be pressed upon the buyer when I thought I was done with the purchase. I have deep regrets I purchased the car. I will zoom-zoom for a little longer but this car will not last the full 10 years my (t)rusty Ford Taurus did. I do not recommend anyone to purchase a Mazda CX5 if peace of mind is important.

I own a 2005 RX 8. Kept up with the oil change and maintenance of the car, I seen that Mazda was doing a recall on the motor and wanted to know how could I get my car into the program to get a new engine. I love my car and will never part from it. Ive found water in oil stick and even though it hasnt ran hot would it be a problem to have a new engine in my car? Please email me at ** for more info on this issue. Thank you.

2012 Mazda 3 GPS system suck. Bergstrom gives no help. Unit has bad maps and guidance. I cant speak on state or county roads. This is a piece of ***. Bad add-on equipment for Mazda. I didnt want it on purchase but had to accept with other options I wanted. Please fix this piece of crap or never another Mazda.

2009 Maxda 6S was designed with a security lockout module, but information regarding bypassing or disabling module, or repairing module is not made available to customers. The repair cost is estimated to be $1400.00 and only Mazda is authorized to perform the repair. Additionally, Ford & Mazda appears to control all flow of information regarding complex repairs. At one point there were several post on forums regarding this problem but now they have been removed. However, none of the post offered a viable solution which indicated to me that the manufacturer hires techs to post ridicules comments on the forum. Presently the car will not start ...

On July 25, 2015 my new 2016 CX-5 only two months old did not want to start. I checked the battery and it showed it had power but my car was as dead. I called my dealer at Lodi N.J. where I bought the car for advice and Rahsheed told me to call Mazda roadside assistance and I did. Spoke with a Mazda roadside assistant and told her what was going on with my car and she told me a flatbed tow truck will be at my location within a hour. One hour later comes the flatbed tow truck and I asked the driver if I could ride along and so I did. We get to Koeppel Mazda Queens NY. I tell the tow truck driver that I am going inside to let the manager know that we are dropping off my car. The manager Andrew ** steps outside with me and as the tow truck is backing up and bringing my new car down it scrapes and damaged my new Thule bike rack. Andrew the manager tells him to stop what he was doing and that the car needs to be lowered on the street. At this point the driver is getting frustrated and levels his flatbed truck in which he forgets to put the rear straps and chain hooks on the rear of my NEW CAR and also forgets to put my NEW Cx-5 off off of neutral and failed to put it in park and Failed to deploy the emergency parking brakes on my car. He then drives forwards, fast and slamming on his brakes causing my Brand New (Mazda CX-5 GT with Tech package) to shoot forwards and crashing into the back of his tow truck causing front end damage. Three Mazda certified workers seen the accident including the service department. Manager Andrew ** and I were all in shock on what just happened. Andrew and I took photos of the damaged SUV and Andrew told me that he would take care of the report. I advised Andrew that I don want my car back due to the loss of my resale value caused by Mazda. On 8/14/2015 I stopped by the repair shop that was fixing my car to get some things I left in the car. To my horror my car was in the back of the shop dirty with my whole SUV front end sitting on top of my cars roof, not to mention both my front windows was rolled down getting dust and dirt all over the place and not to mention there goes my new car smell and the body shop wasnt even certified Mazda repair shop. I know that when a new car rolls off the assembly line everything is calibrated, the transducer in the front of my Mazda emblem with the laser on my windshield work hand in hand so that my auto brake assist work properly. Now my new car will have a damage report on carfax that I did not cause, all Mazdas fault. Why did my new car did not want to start in the first place? It was only two months old with just 2000 miles on it. Mazda Roadside assistance contracted the tow truck company NYC Tire Auto Care Inc. The incident happened in front of multiple employees of Mazda (Manager: Andrew ** (Service department associate: Izzy ** and two others from Parts Department that will vouch what happened. I will now lose thousands of dollars on my trade in when I decide to trade inmy 2016 CX-5. I stated that I dont want my car back to every Mazda personnel I spoke with due to the fact that it was Mazdas fault. I just want a brand new CX-5 with everything I put in but sadly I am getting the runaround. Even my insurance company called in my behalf and they also getting the runaround.

This Mazda3 is a 2014, used and the S Grand Touring is the top of the line, loaded with electronics that Im still getting used to. That aside it has the 2.5L engine. Not a drag racer but enough power and handling to make you feel comfortable and secure plus good mileage. The ride is firm but not rough and it handles well. Im 511 tall and the seating is comfortable and all controls are readily accessible and dont see any reason this car would be any less comfortable on a long trip than any of the larger cars Ive owned prior.

I own a Mazda CX7. I received the Mazda notice concerning the timing chain quite a few months back. I actually went to have the car checked due to the notice, and I found that there was a problem with mine. This is no lie, what I am about to tell you. On the way back from the shop, my timing chain broke! This caused an enormous amount of damage, and thereby I have incurred a huge bill to have this fixed. I contacted Mazda Corp and explained that I had no way to indicate that I have had all the oil changes done due to the fact that my husband changes our oil on all our cars. They said to me that I have no recourse and there are no loopholes for my situation. They will not honor the situation.I am extremely disappointed in the service and the behavior of Mazda Corp. I have recently learned that others have experienced this same problem. Even though Mazda knew that there was a problem and thereby sent the notice in the first place, they are still unwilling to fix the problem or take care of the monetary damages. I am asking everyone who reads this and has had a problem with Mazda concerning this situation to contact me because I am going to file a Civil Suit against Mazda, but we must join forces in order to do this. Thank you.

I send my Mazda Soho in to Mazda to look if they can find the problem that my car has. It’s cutting out if I brake. They place it in the box. I get my car back and still it cut out. I took it back and they said something in the engine. I get my car back and still it cut out and it starts smoking. So I took it back for the 3rd time and this time, it was at Mazda for a week and still they don’t find the problem. Now, I must go and pay for somebody else to look at this problem. I’m not happy.

I purchased a black 2001 Mazda 626 LX on August 13, 2012. Within one week, the alarm would randomly go off and not stop. We took the car back to Harris Auto Group. They sent the car to Bordentown Auto. The car sat over in their parking lot for 4 days. We kept calling and asking if it was fixed. After all, we are now making payments on this car and do not have access to drive it now for 4 days. The next repair came two weeks later when we started hearing a squealing noise. We brought the car back to Harris for repair. Their mechanic said it was the alternator belt and replaced it the same day. Two weeks later, the car started making noises and going backwards while in drive. I took the car back to Harris Auto Group, and they sent us to A-1 Economy Transmissions for a transmission repair. The car stayed at A-1 for repairs from Monday, 10/1, to Friday, 10/5/12, but it would be under warranty. We would only have to make a $100 deductible payment. Mind you, we are still supposed to continue to make our regular car payments during all of these repairs. We picked up the car on Friday, October 5, 2012. We paid $187.50, our deductible, plus sales tax. On Saturday, October 6, 2012, we decided to ride to Burlington from Bordentown to get some Chinese food. Well, we never made it back home. The car’s alternator belt broke, and the car overheated and shut off. Well, we called Harris Auto Group and asked about a tow and repairs. We were told “Sorry, I can’t authorize a tow.” What the hell? Well, now we have to spend money for a tow back to Bordentown. On Monday, October 8, 2012, I paid $130 for replacement belts only for the mechanic to tell me the water pump is about to go. WTH! What more can go wrong with this stupid car?!

I bought my cx5 last jan 2014 here in the Philippines. I am already having trouble with my thermostat, with the aircon, with the bluetooth. They have poor after sales service. They want to tow my car without any replacement. I only have one car. I cant complain to anybody. Here they will make you feel its your fault you have flaky unit. They want to charge for the repairs. The is less than one year old. Still without warranty. I tried calling mazda Japan but they dont have contact number. Cant complaint to anybody. I should have bought German made car. POOR after sales. Not reliable. Have a back up car because mazda will break down anytime.

My 2008 Mazda CX-7 starts leaking oil. I am told that it needs a new Engine Oil Cooler and it is not covered under power train warranty. However, this model has had problems so the new one has been improved to prevent this. You would think if they had to improve it because of this problem it would be a recall item. I went through every Mazda dealer in Arizona and they all told me the same thing. Yep, its a problem but not a recall.

While riding on the freeway with my daughter, our engine knocked and started to go slow, super slow like 10-20 miles per hour. I slowly pulled off and called my husband. He towed the car to Mazda and their excuse was because of vehicle maintenance, they would not replace the engine. They said there was sludge in the engine. Mazda has denied our warranty claim because of sludge in the engine, however this issue is caused by Mazdas faulty design in the turbo engine/timing chain which cooks the engine oil. Our car is only 2 years old and has only 50K miles and they are saying the sludge is caused by the owner. Ive had several vehicles and even if we never got an oil change an engine doesnt die like that from oil changes. Mazda will not provide us with any pictures or a copy of the denial report to verify this issue. Our warranty claim is denied and they will not even talk to us about this issue. Terrible product and customer service.To get this problem resolved, we must report this very unsafe issue to the Government, Better Business Bureau, and all other outlets. Everyone please complete a report so we can get some justice! God forbid someone could have run into the back of my car with my child in it!The best avenue to make us aware of an issue is to file a formal complaint with us, the NHTSA National Highway Traffic Safety Administration. Please click on the following link or paste the web address into your browser to file a complaint. **. In the filing the complaint, please have your VIN handy and please include as much detail as possible regarding your incident / experience with the issue.I am still waiting on some type of resolve on this issue. The fact recalls Mazda is currently putting out have nothing to do with the real issue for this car. Please help CX7 owners who are out 10s of thousands of dollars purchasing this paper weight!

New Mazda CX-5 2016. Transmission replacement at 4,000 miles. Has this happened to anyone else? Will take 5-8 working days to deliver new transmissions. Counting holidays, I will be without my brand new car for 2 weeks :(. Never had this happen to a new car before.

I purchased my Mazda Cx-7 in December 2009. Only one week after my purchase, the engine light came on (12.17.09). I took my car to Sussman Mazda for service and they replaced a valve. Shortly after that, the engine light came on again (3.10). This time, a timing chain/belt was replaced. A couple of months later, the engine light came on again with the car now needing a transmission sensor replaced (10.10). On June 25, 2011, the engine light came on again. I took the car back and was told that the car could not be seen until June 28. I decided to keep the car there due to the driving condition while taking the car to the dealer. On June 28, I never received a phone call and had to call the dealer. I was informed that the machine that read the problems with Mazda cars was currently broke, and they had no idea when the machine would be fixed. While waiting, I rented a vehicle, which was not covered by my warranty because they were not able to state what was wrong with the car. I was told that I should now pay for a tow truck to have my car taken to another dealer. I expressed that when my car was dropped off on 6.25.11, the machine was not broken; therefore, I should not be responsible for towing the car. The dealer indicated that they would try to fix the machine in the meantime and get back to me. While waiting, I contacted the Mazda headquarters concerning this matter. They concluded that Sussman would pay for the rental car. My car stayed with Sussman for about two-and-a-half weeks. Sussman dealer stated that they wont have a new machine anytime soon and they agreed to transport my car to North Penn dealership, which concluded that my car needed a new turbo and possibly a new engine. Im very confused on how a car, which was purchased not even two years ago, would need so much work. I recently picked up my car on August 4, 2011. It is my understanding after completing some research that the Mazda Cx-7 has had several issues concerning the engine in the later models. I conclude this letter by stating that service at Sussman was horrible. This is my first experience with Mazda cars and based on this, I would never recommend this vehicle. I hope that you can shed some light on this matter concerning engine concerns. Also, until this day, Sussman has yet to phone me concerning the rental car fee, after copies of the receipts were sent for over $900 in payment. I look forward to hearing from someone in the near future.

The car gets fairly good gas mileage, hasnt had to into a shop except for routine maintenance. Comfortable on long trips. Not for tall or heavyset people, though. The Mazda 3 has a fair sized hatch space. The car is comfortable for 4 adults.

My 2001 Mazda Millenia broke my heart and my bank. I bought it from Duncan Auto in Key West. It was lovely and it still is, but the engine is useless. The hold light went on and the transmission began to burn. When I called Duncan, the dealer where I had purchased, they said that their mechanics wouldnt touch it. I tried some more local mechanics who had their way with the car and charged me heavy but still the problem persisted. The car could not be driven over 25 mph and I couldnt go anywhere without the transmission burning up. Finally, at my expense, I had it towed to a Mazda dealer in Miami. They said that it needed a new transmission at a cost of $6000.00. The car cost me most of my savings ($17,000.00) which was a lot of money for me and was the first nice thing I ever bought myself and it lasted only two years. This cleaned me out and I cant afford another car at this time. The car still sits in front of my house and forever a painful reminder. Do your research people and buyer beware. Learn what youre getting into on second-hand owned vehicles from non-affiliated dealers.

I have a Mazda 2012 that spontaneously stalls while decelerating. It also stalls predictably on an incline. Mazda corporation has stated, The stalling on an incline is a characteristic of all CX-9 Models and is not willing to fix it. They have informed me that stalling while decelerating in my car has not been able to be recreated by their tech so they are doing nothing about it. I have been in two near miss accidents. The car loses power steering and braking and the driver has little to no control when it stalls. Please advise future buyers of this very unsafe characteristic. When it stalls in my driveway, I cannot brake sharply or effectively enough to stop the car from drifting into the road.

I bought a CX7 8 days ago and its sitting in the shop. I was stuck with a friend 2 inches from traffic and 4 inches from running off the road. The shop that I was able to tow the car to says the engine was switched out. And nothing noted on Carfax. Also I HAVE NOT MADE MY FIRST PAYMENT ON THIS CAR. I WISH I COULD RATE THIS CAR A NEGATIVE BUT CANT BY THIS SYSTEM.

I own a Mazda 6 2007 model. I have been very displeased with both quality and reliability of this automobile. The problems I have had: interior roof light fell out, clips on light broke, coil pack shorted, catalytic converter, A/C compressor, rod bearings (ruined engine). My family currently has 5 Hondas, 2 CR-Vs and 3 Civics and all bought new. Together they have over 600,000 miles and other than wear and tear items (tires,brakes,oil filter), have had zero problem. Honda also has excellent customer relationship department at every dealership I go to. Advice to everyone, when driving down the road, notice what brands you see the most (in parking lots, on the road) and go buy from them.

Been very happy with the Mazda 5 for the most part. It drives well, is not too expensive to run, and has not needed many repairs. Also fits nicely into our very tiny one-car garage, which is a definite plus. I choose it because the storage area could hold all of the items I knew I would need to carry there, which was the main reason was shopping for a new vehicle. But I dislike that there is only one keylock, on the drivers door. To open any of the other doors, must first open driver door, then use inside controls to open rest of doors.

Mazda headquarters in Clermont Florida is terrible. I know many people who worked there and lost their jobs for no reason. The managers of the store dont know how to sell a car and the customer service is horrible. Dont ever buy a car from here. Its not worth your time or money.

I have been a Mazda customer since 1998. Never had a problem. I got this 2014 Mazda6 and noticed the tongue in front of the car, knew it wouldnt make the winter. It didnt so now I have to pay $1000.00 every spring for this car. Re-engineer.

Bought a used Mazda CX-7 July 2016. July 2017 the left front control arm broke while driving down the road. Had my mechanic make the repairs to the car. Sept 2017 I get notice that there is a recall on the issue that occurred. Had the car to Mazda dealer August 2018 and repairs were made as per the recall but now Mazda USA does not want to reimburse me for the repairs made by my mechanic in July 2017 since it was done after the August 10, 2016 date of the recall which I knew nothing about till Sept 2017 when I got the first notice of the recall. Finally got them to look at the info but now they are using the fact that I dont have a bank statement from July 2017 showing the repairs were paid with my Visa when the slip from the garage is clearly marked paid Visa. Big company just looking for any possible loophole to get out of owning up to their mistakes.

At 54,000 miles, our Mazda 08 CX turbo went out. We had it towed to the dealer where we bought it and they said the turbo had sludge in it. Every time we had our oil changed, they would say our oil is dirty and low. How is this possible when we did regular oil changes? Now, doing a little research on our model year, it turns out that many people have had this very same issue, with the same results. Mazda will not warranty the part without service records. Well, I dont have all my oil change receipts for the last 5 years, so now what? Mazda even extended the warranty for the turbo because they know its bad. Has anyone been able to get this part fixed under warranty? If so, tell me how you did it so I can get this done. Thanks.

Love my SUV Mazda CX7. Its so comfortable. Have much space for family members and its a good vehicle to travel and have a big back space for stuff, groceries, shopping items. The interiors are very durable material and easy to clean. And easy repair and to drive so safely and secured part. I recommended so much for all type of family. Its very pretty design so I would like to buy a new one next year. But I would like maybe a more bigger back in a new model but at all its fine other parts. Quality and strong parts. All the model is ok.

Had many problems from the start, dealer service was no help. Things kept getting worse. When I got it tire psi was at 49 psi, should be at 29. Adjustment cams on control arms off zero so toe in front back out of alignment, wears out tires fast. When I locked car the gas door pops open. Tables constantly reboots when it’s driven in the rain or when it’s washed, there’s a terrible film on the windshield and it’s pitted. One mechanic says it looks like a new muffler was put on, the body sags about an inch left rear wheel and clanked until a friend fixed, still sags a little at 22,000 miles. Lose inside panel. Overheats when idling. Dealer service is horrible, been to 5. Refused to refund extended maintenance. Dealer cashed my refund from Warrantech, kept money. Warrantech sent me a second check and then the dealer wants me to give them that money so they can take their cut and send back to me. Mazda North America is no help. There are other problems. This is my third new Mazda lemon.

I have a 2010 Mazda CX9 with approximately 23,000 miles on it. Last week, it was parked at the airport parking garage, and the power lift gate could not be closed, neither with the automatic button, nor manually, so I called the Mazda roadside assistance for help. Since the car was inside the parking garage, it was not possible to tow it. So, they connected me to some local dealership for some possible remote assistance, but the service center of the dealership was already closed. The only option I was left with, was to drive the car back home with the lift gate open (For sure, I didnt want to keep my car in the garage overnight with the lift gate open). Since the lift gate could not be closed due to malfunctioning, while coming out of the parking garage, it hit the concrete roof beam, and had severe damage.Mazda dealership found that the liftgate could not be closed due to malfunctioning of the motor. Since the car is within the warranty period, this will be fixed by them. But they denied to take the responsibility of the body damage, that was caused by this. Initially, they questioned why the roadside assistance was not called. When we gave them the details of my call to the roadside assistance, then they changed the statement to body damage is not covered under warranty. I understand that the body damage is normally not covered in warranty, but in this case, the damage occured because of the malfunctioning of the motor, which was under warranty. If the motor worked fine, then the body damage would not have occurred. So Mazda should take the responsibility of the damage that was caused by them. When asked what is the Mazda-recommended way to handle this situation, the zonal manager of Mazda told you could have left the car in the parking garage (with the liftgate completely open) and taken a rental car back home.

I had brought my car in for a check-up and oil change, and the check engine light was on. They did their check and gave me the car back but the check engine light was still on. I was told that they never reset it because I did not tell them that it was on, although they said that they checked all lights in the car. The car engine was making a noise as well, but nothing was ever said. This check-up was done just before my 160,000 km engine guarantee was up.At 162,000 km, my engine blows. I contact Mazda Canada and they say, Too bad. Your guarantee is up, and say that I missed an oil change. I heard that there are lots of cases like this and that there may be a class action lawsuit against Mazda concerning these 2.3L Mazda engines. I would appreciate information if you have any.

Hi - My 2010 CX7 with full Mazda service history and only 57600 miles on the clock, stopped at 60 MPH on a busy dual carriage way with my kids in the car, I could barely steer or brake it was terrifying! Luckily we managed to come to a stop only because it was a quiet time of day on school holidays or god knows what could have happened. I called Mazda to advise them as I thought they would want to know about the issue, total stone wall.I had the car towed to a garage nearby who told me the engine had seized due to it being starved of oil, the car was FULL of oil. They checked and it was a block in the sump. After doing research I realise this is a very common problem with Mazda and I cannot believe they are totally ignoring this issue, not help offered. My car was worth #7.5k now its worth nothing! Where is Mazdas duty of car to customer driving this car, why are they not making sure dealerships are checking this issue to protect people at service, what will it take, someone to be killed! I am just disgusted at their refusal to acknowledge this issue.

The 05 Mazda 6 Mazda transmission valve body failed at 28000 miles. Mazda knew about the problem back in 2006 and have not informed the owners so the part can be replaced under warranty. Now, they rejected a request for help; and the local dealer, Colonial Mazda, wanted $1400 for the parts and $400 to install it. I was able to get the part from another Mazda dealer at $1000 by mail. Now, Colonial Mazda refuse to install the part. What a joke - a bad design followed by bad service and a company that does not stand behind their products. In addition, they think people are stupid to pay 40% more on a part that Mazda should be responsible to replace.

In a previous post of about one month ago, I stated that the compressor had gone out on my new 2016 Mazda 6 GT. Can you imagine this, the dealer repaired it 4 weeks ago. Now its in the shop again for the same thing. Compressor/air conditioning system went out. This car has about 3000 miles on it. I contacted Mazda on all levels because I want a new car. I am still waiting to hear from the dealership. I currently have their loaner. Trust me. This is so very frustrating!

On May 21, 2013, I bought a new Mazda 6 Sedan - full optional, including the Red Soul extra paint. Just few miles away, I noticed 3 spots on the front hood. The paint is extremely thin and it is difficult to see the clear coat with a magnifier lens. I brought the car to the dealer and they said it is normal to get spots because of road sand. I washed the car and one more spot appeared. Because of my firm complaints, I was able to get an appointment with an inspector from Mazda and now Im waiting to see him. Paint quality is unacceptably cheap for that car standard. Should I expect the car surface to be pitting away day by day?

We bought a car from the Mazda dealership, a certified SUV CX-7 2008. A few months later, the car started acting up and the engine overheated. We took it in to the dealer and they told us the only problem was that of the thermostat. Thankfully, we had bought the extended warranty that covered this. They told us everything else was fine and that was the only problem they had come across. About six months later, the car still kept overheating and we noticed there was another leak. We took the car in and now they are saying it was a lack of maintenance from our part. The engine was blown and there was oil all over everything. They told us that if we proved we took care of the engine adequately, that our extended warranty would cover it. We did everything that we could and got all the receipts of the Synthetic Oil we had bought, got all our ducks in a row and handed them the evidence they needed. Now, they are saying that due to the sludge, the warranty can be void. At this point, I started doing research based on the fact that we did take care of our car and its oil was changed even before it had to. (A car is a major investment. Why would we not take care of it when were spending $700-$900 a month to keep this car?) Something wasnt right. I had to put two and two together. According to other Mazda CX7 owners, their engines started giving out at 40k-80k miles. I also talked to a mechanic who told me they believe the engine is overheating due to the turbo in the engine, causing everything to melt. I talked to the main Mazda mechanic about this and they said that they cant do anything but wait and see if the insurance will cover this and replace the engine. He said he knows about the problems people have reported but there is nothing he can do. Mazda is definitely a major rip off and scam. They scam people out of their money by giving them faulty cars that give out way before 100k miles and then tell them its because they didnt take proper care of their engines. Buyers, beware of Mazda and even their Platinum warranty. They will use every excuse to void this! Read all the reviews of unhappy customers! Mazda is definitely not owning up to this like they should. The Mazda CX 7 engine is no good!

CX5 with 105,000 miles. Started car, backed out of garage, proceeded to drive away and a loud noise just before the car died. Ended up pushing the car back to the house and into the garage. Spent a few hours looking over everything and could not find the source of the problem. Checked the oil and it was fine. Checked fuses, all were good. Checked starter and alternator, all good. The next day I looked under the passenger side of the vehicle and notice two drops of oil on the garage floor. Checked oil again and it was up to level. Followed a small trail of oil pooling on the dust cover (under the engine) and saw two jagged holes in the engine block just above the oil filter. I wish I could post pictures of the holes and block pieces. The engine block wall is VERY thin and not what you would expect. Mazda really went cheap on manufacturing these SkyActiv blocks! The car belongs to my wife and is out of warranty range so with $13k left owed on it, were screwed. One more thing to add is Mazda had already replaced the defective automatic transmission at 80,000 miles.

I was once a loyal Mazda person. I loved the cars... until I bought a Mazda 5. Nothing but trouble. First there was the nasty habit of that car to overheat when idling for longer than 10 minutes, at which point the steering would freeze up and it became undriveable. A very dangerous thing in rush hour in Texas. Now, I have to replace a broken plastic cover to the tail light. Mazda made it so that you cant replace just the plastic cover. You have to replace the entire tail light assembly at nearly $500.00 just for the part! This is the very definition of insanity. I will never, ever buy another Mazda.

I have additional question because we have searched for information on the Mazda2 HB M/T Owner Manual and Warranty & Service Book yet we were discovered. The information we need assistance related to: 1. Engine Mounting: (a) how long the lifetime of the engine mounting, (b) what are the causes of failure / damage engine mounting, and (c) when to do the replacement engine mounting. 2. Steering Gear: (a) how long the lifetime of steering gear; (b) what are the causes of failure / damage to steering gear; (c) when to do the replacement steering gear, and (d) image / picture as to what the steering gear. Thank you for your help.

This car drives very similar to the vehicle I replaced- Lincoln Navigator. I test drove my Mazda CX-9 during a snow storm and I was pleased at how well it barreled through snow drifts. Its very luxurious and roomy. Also fits me in regard to seat belt since Im very short; many belts cut me off at the neck. Love the interior, including color. Great gas mileage. Im proud of how car looks and performs. But I have difficulty locking car from inside car while car is still running, or turned off in my driveway... And I dont like the exterior color of black - really shows dirt. I also wish I had a tow package...

The Mazda 2 was on the Nissan dealership lot in Glendale. They took me through the ringer and $8000 car ended up being 20,000. Upon the free oil change they offered for year three of those changes. They put the wrong oil during routine. The most had multiple problems with the EGR valve malfunctioning, heart idling fuel injection malfunctioning interior begin to rip and tear fade out. I believe some of the problems were due to Glendale Nissan. What a horrendous collections people to represent a brand.

I purchased my CX-5 in 2015, and it is just at one year old. The windshield cracked, starting from the left hand side and reaches across right in front of the view. Researching this, it is apparent that many Mazda owners have experienced cracked windshields. There was no rock, just started cracking. Under warranty still, but the dealer will not honor the windshield. Replacement cost including labor is $850.00.Also, the tires on the car were nearly bald at 16,000 mi. The cost to replace the set was over $1,600 one year into the ownership, and Ive had to pay an additional $2,500 in expenses. If I had it to do all over again, I would have purchased the Honda CRX. So sad to give a company so much money, and have no similar consideration in return. And the dealerships do not take ownership of the problems; Its the Mazda manufacturing, in Japan. Ill never purchase another Mazda again. I hope this encourages someone to not purchase any Mazda vehicles in the future. Ill spend an hour or two at the dealership on Saturday to mention these issues to prospective buyers.

In 2005 I purchased new Mazda 3, it never gave me any problems. I traded it in for a 2016 Mazda 6. After app. 6 months the vehicle started jerking forward when I moved the car from Park to Drive. I took the car in to be checked and they advised me the transmission had to be replaced. I am somewhat disappointed; however, Im glad it went out prior to the warranty expired.

Help me please! My engine problems began at 38,000 mi. Dealership only replaced VVT actuator once, before stating it was over a year therefore they would not replace a second time without my covering the cost. Another dealership fought corporate to have it covered. I was thankful! Then real problems began. Two turbos later and many code lights naming everything under Mazda sun, I had the last ever illuminating engine light that would not clear regardless of what Mazda service did. I hate this company. It was finally paid off but I had to sell it for $5000, because it needed a new engine. The private engine dealer suggested I not even spend the money for a new engine because it would be the same garbage that was in there.

The Mazda CX 5 handles really well, especially in the winter. It is really comfortable to drive and has good fuel economy, and enough room for other people and all of their stuff. It is not too large and easy for me to handle. It was a really good deal compared to what you would pay for other cars in this price and category. However, the center console and screen is a little too small, and it is difficult to use while I am driving. You cant just glance at it and flip the channel. And I would make the seats move a little more, for someone with shorter legs it is hard to reach the pedals.

Back in June of 2015 we purchased a new 2016 Mazda CX5 from Fremont Mazda in Fremont CA. Once we agreed on the price, the car was delivered to us in poor condition, the paint felt like sandpaper (it was not prepped right) and we found cookie crumbs in the cup holder and candy wrappers under the drivers seat. By the time transaction was done it was late (about 9:30PM), but even with the poor outside lighting, we noticed defects in the paint on the hood of the vehicle. The dealer assured us they would take care of it. It was late, and even with all these issues we took the car home, trusting that all would be made right. I could look past the cookie crumbs and the candy wrappers, but in daylight the next day, multiple defects in the paint were very apparent.We took the car back to the dealer, they had a Mazda rep look at it. It was determine that the defects were under the clear coat of the paint, but they were severe enough to do anything about. The dealer offered after some complaining to repaint the hood (could not guarantee it would match) or get us a VISA gift card for $500. As I was pretty fed up with the dealer, we opted for the VISA gift card. It took about 6 weeks and lots of calls, but what finally arrived from Mazda was a Mazda gift card, good for only 1 year, but for Mazda mechanical repairs only. What good is $500 of credit for repairs on a brand new car that has a 3 year warranty? By the way repairs dont include painting the hood. So now I have a car with defects that came from the factory that no one will do anything about. After multiple complaints, the dealer said, Mazda will make the next 2 lease payments to make it up to us, nothing ever happened. Then the dealer said instead we would receive a $500 check from Mazda. That was at least 4 weeks ago, NOTHING!I wish I could say the story ends here, but it got worse quickly. A couple of weeks after buying the car, a piece of gravel hit the windshield and cracked it so badly - the car is not drivable as the crack is along the drivers side of the windshield and quite large. The insurance company authorized a replacement ASAP. This was in early July. Turns out Mazda does not have any replacement windshields anywhere in the US as the model is so new, yet they continue in production somehow. It is now almost 3 MONTHS later and still no windshields available, no date as to when it will be, and no offer of help from the dealer at all.We have made multiple payments on this car since early July, have not been able to drive it and have defects that are permanent in the paint before we even got it home. The dealer not only did not keep the commitment of compensation for the paint, but offered us no help when we found out the back ordered windshield could take months to come in (and it has). We even checked into aftermarket windshields, but were told, they are also not yet available.As a consumer, I believe there is an implied understanding when you buy a new car, that typical replacement parts will be available, clearly not the case with Mazda and the 2016 CX5. We will never look at another Mazda, not because of what happened, but rather because the company and the dealer offered no help. I called Mazda corporate helpline many times. They dont return phone calls and when you do finally get someone, they tell you, you need to be patient, and we value your business, right!

I purchased a 2015 Mazda CX7 from Looms Ford in Fredericksburg Virginia June of 2015. At the time of purchase the vehicle had 37K. Looms Ford knew that the battery was going, told me when theres a problem, contact us. When the car wouldnt start about 6 weeks later, I called and they informed me, not their problem. The battery blew up under the hood, had it towed, mechanic said he never seen anything like it. Thats the first problem. Car made a whistle noise, come to find out its the turbo. Mind you this car has only 64K miles on it.Called Mazda, told them the turbo had failed. They want records of all maintenance. I can give them records of battery situation because the car was towed. But when it comes to changing oil or filters, I am quite capable. Now they wont fix turbo because I chose to change my own oil instead of paying someone else to do it. Mazda us nothing but a letdown. I wouldnt recommend a Mazda vehicle to my worst enemy. I will NEVER buy another Mazda.

I am disappointed with my Mazda experience. To start off with, I was lied to when I bought my Tribute. The salesperson took advantage of my inexperience and need for a quick sale. I wanted a car with Bluetooth capabilities. There was a phone deckle on one of the buttons so I said good it has Bluetooth. Not once was I corrected even after saying at least five more times that that was a deal breaker. I am on the road a lot and depend on my phone. I was told that I didnt need a 4X4 that the Tribute would make it through any snow and ice and have no problem getting up my sister’s drive because of the weight of the engine, and the space between the wheels was so large. I got stuck in the parking lot at work today. I had to be pulled out, not impressed. My starter went on my Tribute a couple of months ago. It is a 2012 Tribute, and the starter went once again not impressed. And when I got my car back, there was grease all over the hood. When people ask me what I drive, I say a Mazda Tribute and if they ask me if I would recommend it, I say no and would suggest not looking at Mazda. Pretty sad when I am paying a payment beyond my means, and I have to borrow a 4X4 just to go to work to pay for a car that is sitting in my driveway because it wont move in the Alberta weather.

The car itself is a cheaper version of a Toyota. Spend the few extra dollars for the Toyota and get a manufacture that stands by their cars. Mazda is having a big issue with the CMU chips failing for the entertainment screen. My car was 3 months past the warranty coverage and even knowing that they are having problems with these they refused to do anything. Even the replacement motherboards are failing. Without the CMU chip you can’t play the radio. This is not something that should fail after 3 1/2 years. I had to spend $1500 so I could listen to the radio. You get what you pay for. Beware of Mazda.

I bought a 1998 626 LX 4 Cylinder with 76,000, and as I was driving off the lot, the fuel pump went out. Luckily, the dealer replaced it at no cost even though I bought as is, but then 3 days later it went bad again. Two months later, the alternator belt snapped and to replace, you have to remove the wheel well and loosen the alternator to get on. It took about 6 hours only to have it snap again after 50 miles. I took it to the dealer and they replaced the belt again, but over torque the tension rod so now every about 1500 miles, I have to tighten it up or it loosens, squeals and smokes, and chunks of the belt come out. The transmission slips and shifts hard frequently. And now the coolant system is leaking and while I was attempting to isolate the leak, the window popped out of its roller. I understand every car has its problems, but I’ve only had this junk heap for a few years and am blown away by the frequency of problems. It would seem that all post Ford buyout Mazdas are lemons and I recommend avoiding them.

We own a 2002 Mazda Protege and are pleased with the service it has given us. However, we would not buy another simply because of the way the body is rusting and falling apart even with repair work and undercoating. Just look around at this make. Most of them are rusting away all around the wheel wells. We cant fix it any longer. Its like a cancer.

As a Mazda customer and owner, I feel like I am being treated unjustly in regards to the recent Special Service Program warranty extension for the Mazdaspeed 6. Additionally, I had the most inexcusable and appalling experience at one of your Mazda Dealership locations.Special Service Warranty: This January, Mazda released a Special Service Program to extend the warranty coverage for the specific repair of the Variable Valve Timing (VVT) noise and/or timing chain noise concern for my vehicle. However, the warranty coverage for the specific repair is extended to 7 years from the original warranty start date or 70,000 miles, whichever comes first. The letter was broadly dated January 2012. A customer service representative named Jason informed me that the letters were sent out 1/13/2011. However, I did not receive the letter until 1/21/12, and my mileage is now 72,800.The Special Service Program letter was not received until Saturday 1/21/12. In November of 2011 is when I first started hearing the rattling/ticking noise. In your letter you describe the problem as a loud ticking noise may be exhibited from the VVT when the engine is first started at cold condition After the engine warms up, some vehicles may exhibit a knocking/rattling type noise from the front timing cover and/or valve cover at engine speeds below 2,000 rpm, due to excessive stretching of the timing chain. Following is a warning that the warranty extension does not apply if the problem is caused by poor vehicle maintenance. However, I can assure you that I have kept up to date with oil changes (using the correct weight oil), I keep a maintenance log, purchase everything from the same pep boys, and am willing to provide proof of receipts if necessary.Since November, I have been trying to explain and pin point this issue to a family friend who happens to be my mechanic. If you were to repeat the above quote to any mechanic, 100% of them would say, I need to hear the noise first. Being that you do not hear the noise 100% of the time, it has been extremely difficult to identify the repair with my mechanic until this letter came, which clearly states the root of the problem. Back in November, the car was under the 70,000-mileage limit; in fact I was still under the limit though most of December. However, I drive about 90 miles a day during my commute to and from work. By the time the letter was received, and I was finally aware of the actual problem, I happened to be 2,800 miles over the limit. After some calculations based on driving 90 miles a day, I would have first breached the 70,000 mile limit 31 days ago, or roughly around December 20. According to Jason, one of your customer service representatives, he informed me these letters were sent out on January 13, 2012. If the letters were sent out just four weeks prior then I would have been under the 70,000-mile limit. I can understand if Mazda were to deny the warranty extension for drivers with say 90,000 miles at the time of the letter. But to deny Mazda owners who are over the limit by a mere few weeks is absolutely arbitrary and uncalled for.To recognize the problem at hand and issue a Special Service Program is a start but I urge you to look at the 70,000-mile limit as a gray line, and not such a black and white one. This will help instill faith back into Mazda Owners such as myself. Please be open to understand and accept extenuating circumstances. Thousands of Americans file wrongful lawsuits everyday out of greed. My only wish is to have Mazda bear the costs of the repair. I know I am not the only Mazdaspeed6 owner in this situation and I hope others will be as persistent as me to have their opinions on the matter heard. I have a file # on record for VIN# JM1GG12L171110311 if you wish to view at your convenience.

2008 Mazda CX-7. Too many problems to mention with these types of vehicles. There have been tons of recalls and if you happen to move and forward your address, they will still send the notice out to your old one just so they can screw you out getting the work performed!

I have a 2008 Mazda 6, 2.3 Sport with 68,000 miles on it. The engine receives regular oil changes and has never been low on oil. Recently the engine started making a knocking sound at about 2500 rpm. The sound got worse and it would appear that I need a new engine at a cost of around $6000. I dont see how this could happen on a product that is less than 4 years old that has received regular maintenance. Mazda is a joke but worse than that is the fact that I have recommended this brand to my father and friends (two of them now own one). I really dont want to invest any more money into this car but it isnt worth any money without being able to drive it.

My name is Aubrey **** and I have been a Mazda driver /owner for the past 20 years. I am now the owner of a Mazda CX-7. My previous vehicle was a Mazda Tribute. Mazda is an easy sale for me. Since getting my first Mazda, the only thing I have needed to let the sales person know is how much I need to spend and the main features I am looking for. I have never had to write a letter like this before since all my previous Mazdas were excellent choices. However, I have to express my displeasure with this vehicle. I will attempt to express all the features with which I have been having problems over the past few months since I have acquired this vehicle.Wing Mirrors. The CX-7 is a cross between the ordinary car and the SUV. The wing mirrors are much too small for this vehicle and presents quiet and enormous blind spot. I have had a number of near misses since acquiring this vehicle!Automatic Transaxle Control. This Transaxle control is causing me trouble due to the design. Most automatic vehicles only requires a push of a release button and pulling the lever straight down into the required position. In this vehicle, there is no button. However, you have to maneuver your way around a number of grooves in order to get to a desired position. This gives the impression of a manual stick shift which to me seems like a backward step in the design of the vehicle.The Radio. The Tribute I had before the CX-7 had the feature in which was able to continue to listening to the radio when I got to my destination even after switching the engine off until I exited the vehicle. The CX-7 is lacking this feature which I find a huge drawback as it is a newer model.The Climate Control System. Safety is a very important aspect when driving. Most vehicles are designed for the drivers to keep their eyes focused on the plethora of things happening on the road at every second and features which distract from this should not be present in the vehicles. In the Tribute, with regards to the climate control system, there were five (5) buttons to select your preference of either the defroster, defroster and floor vents, the dashboard vents, the dashboard and floor vents and the floors only vents . This made it so you only have to take your eyes off the road once to select the mode you need. In this vehicle there are two (2) buttons, one for the defroster and one for the other modes. Therefore this makes it so that it is fine to select for the defroster however for the other modes, you are required to take your eyes off the road multiple times in other to be sure of the exact mode which was selected, as the second button needs to be pressed numerous times depending on the desired mode.Bluetooth. It is the law that persons are no longer allowed to hold phone in order to have a conversation when driving, so Bluetooth should not be thought of as a bonus feature in modern vehicle but a standard feature. This Bluetooth is seriously flawed. It rings, I answer but there is no sound. I cannot hear the person nor can they hear me. I hang up and the entire display goes blank. The radio goes out and the time resets itself. After which, I have no radio and no phone for days. This event occurs on a regular basis, it corrects itself, after which the phone will ring again and the whole incident occurs all over.Indicator. The Tribute I drove before had the indicators neutralized after 60 seconds. So if I was at a stoplight waiting to go left or right the indicator would neutralize and I would have to put it back on. This a great feature to have as when changing lanes on a high way the CX-7 keeps the light on where as the tribute would neutralize after a minute. It is very irksome for driver to be blowing and swearing at me on the highway for not changing lane as is being indicated. In conclusion, I have to confess the CX-7 is a step back into the past and I would happily trade it for a tribute with the Bluetooth and the heated seats as it is my opinion that I have been downgraded in my move from the tribute to the CX-7. My number is **** I would appreciate if someone from the costumer service could call me and we could find a common ground in which to settle this matter hopefully within the next week.

Today is Feb. 8, 2013 and I bought this car (Mazda 6i Touring 2010) in Oct. 2010. When I purchased this car, Mazda sent me an email with a survey as to how my experience was with the service at the dealership and with the salesman. In the survey, they asked a very clear question if they filled up the tank with fuel. However, after I answered the question as honest as I knew of the thing they were supposed to do which was some negative and some positive, I got Schaumburg Mazda dealer doing things to the car every time I took the car for oil change. The first time, they lost the the bottom bolts of the front suspension lower control arm; then they made the tire lose air so the light for the tires in the cluster will light and the next time they had it for three days. Now, the car does not have traction and every time it spins the wheel because of slippery road. The engine lost power. The suspension does not have a grip to the floor so maybe they even took some suspension parts out. They did more to the car. I had just been honest to their survey and I believed the survey is a snare to the customers so they know who they will target to damage their car. Now, how can I prove the dealer has done things to the car with the performance of the car being diminished? I know if I take the car back to the dealer, they will finally make the car to break down beyond repair and, after the warranty is going to expire, where I can go to have them repair the car and have the absolute confidence the car will last with the care I give the years that it should. Never again will I buy a Mazda car not because they are not good but because the dealer is not honest to their customers. After they get their money, they do not care one bit about you, your car or their business.As a side note, I did talk to Mazda headquarters but it was worse than just to let it alone. Apparently, they are just so arrogant that they have the control of the dealer and they allow those things to happen.

My wife has a 2007 Mazda CX-7 (rated in Consumer Reports as a Used Car to Avoid) that she purchased new in 2007. Over the past year, she has had instances where it begins to make a terrible noise around the front end and when she checks the tires, the lug nuts for the front drivers side tire are loose to almost falling off. She has had this looked at by multiple car repair and tire specialty shops and all have told her nothing is wrong with the studs or the nuts and they just werent tightened properly. The last time it was looked at (just a week ago!) the mechanic was planning to replace the studs and then notified her that there was just a build-up of rust/corrosion at the base of the studs that wasnt allowing the nuts to tighten all the way. She just called me a few minutes ago in tears because she once again heard the terrible noise, got out and checked the tire and four nuts were almost off! Would love to know if this is a problem other CX-7 or other Mazda model-owners have experienced. Very frustrating!

Had Mazda CX 5 for two years. First two years the car worked fine. Third year had to be towed twice. Ended up replacing the battery & service cost me over $300. Now today again it did not start and it is ticking like a bomb even when I disconnected the battery. What a disappointment. Not to speak of missing my several work days including today.

I bought my 2004 RX-8 car and it has about 98,000 miles on it. I got it in October 2011. I took very good care of the car. I let it warm up, worked the engine properly - all youre supposed to do to this special engine. Now, here it is on June, I am driving down the road, and the car, without a warning, just dies. I have a blown engine just like that. I am furious. If Mazda has known that this issue randomly happens with its cars, why isnt every single one that suffers from this defect gets replaced? I am now deep in debt, 104,000 miles and 9 months in a 5-year loan on a car thats virtually garbage. Please help someone.

Has 52000 miles and no repairs. Only changed tires and brake job at 50K. Tires were still good for another 5K. Smooth riding and fast, but she loves consuming gas. Ample cargo room for 4 sets of clubs and luggage.

Front Axle on 2005 Mazda 6 - I just drove from Clemmons to Wendover Avenue in Greensboro and suddenly the front of the car sounds like I drove over a boulder and the engine fell out. I managed to coast to Sheets Gas Station. The car would turn on but would not go forward in drive or reverse. Called a tow truck and took it to the Mazda Dealership. The front axle is broken... I could not imagine how though... have not run into anything or rear ended anyone. I just had the axle worked on in Hickory. Not happy but blessed it was not the transmission.

This is my 3rd Mazda, if I ever have need to buy another car it will also be a Mazda, but my last one later 17 years so I may never need another one if this one lasts that long, too. I like that its strong, reliable, and has decent mileage. Its a great color, charcoal grey. I feel sexy driving this car. I feel like the brakes are completely reliable as well. But my model is a bit sporty for me. Id also like to sit a little higher and have better visibility especially the back window. Id love one of those backup cameras as well.

I bought my 2015 Mazda CX-5 from Fox Mazda in Grand Rapids, MI in February of 2018. At the time it had 31,000 miles on it. Last week, I went to start my cart and the engine started and then sputtered and died. After getting a tow, the Mazda dealership in WI (where I now live) has informed me that my high-pressure fuel pump has failed. Between the tow, labor, and parts it is going to be over $1,000 to repair an item that should not be breaking on a car with less than 50,000 miles. On top of that, the part is apparently back-ordered and I was told that it could take anywhere from a week to a month for them to get the part in. So now, I am without a car for an indeterminate amount of time as a result of fuel pump failure on a relatively new car with low miles.

Sold my 1990 Mazda 626 with roughly 225,000 miles on it back in 2005. The car was great, replaced master cylinder for the clutch and alternator in the 50,000 miles I had the car. The RX8 had no issues, it is a car that needs its oil checked often due to the design of the engine, and you have to drive it hard to clear the carbon off the tips. I took it to 9k almost everyday for 2 years with no issues on the car whatsoever. People that complain about engine failures are mostly idiots that shouldnt be driving a rotary to begin with. Mazda was nice enough due to the large amount of idiots blowing engines that they extended the warranty for all owners to 10 yrs 100k miles on the powertrain.The speed 3 I had for a few years as well, no problems besides a rear side window that had a slight imperfection upon delivery which was replaced by Mazda. Now I have a Mazda 6 2014. I have about 25k miles on it averaging about 30mpg. No issues whatsoever. I have seen the advertised 40mpg or above when going 60mph or less, but that never happens with me. In short Mazda is an amazing company with awesome products at an affordable price. People with cars that are almost 10 yrs old or older should not be able to leave comments about parts breaking, THE CARS 10 yrs OLD!! Step it up and get something newer or stop complaining.

They told me I needed a new oem turbo, and that would fix my car, well it didnt, car was still running bad and they got 1500.00$. They dont care. They take your money, and then leave you hanging. DO NOT TRUST THEM. YOU WILL REGRET IT.