Took my Q80 in for a small paint defect. Infiniti said, Bring it where you want so we took in to our Chevrolet dealership in our town. They washed our vehicle and sprayed some kind of chemical on the rims. The rims (all 4) has streaks that rolling down all the rims. Which are discolored. Manager said they didn’t nothing wrong. By the way I have pictures of what they looked like before. What’s next? I’m NOT HAPPY!!!

I bought a 2015 Traverse LT with 25k miles on it in June 2016 from a dealerships. Now (as of April 2019) I have approximately 88k miles. It has been a complete piece of junk as compared to my Jeep Grand Cherokee. The Traverse AC system broke ($600) had a partial transmission failure ($2k) rear driveshaft needed to be replaced ($1k), front suspension had to be completely replaced ($1,600)... This car is poorly made and I deeply regret purchasing it. In addition the interior is cheap and the bottom of the front seat is coming apart. Super disappointed in this car. I intentionally bought an American made car and really wish I didn’t. Chevrolet should be ashamed of themselves.

My Dad worked for GM for over 30 plus years on the line and other departments in the Ohio plant so with total shock pulling into his retirement home in FL 2 yrs ago. We see a Hyundai SUV parked in the driveway. After 10 mins of dogging him out about it. His came back with what most of you suspect. With demand for trucks and SUVs rising year after year GM has gone to cheaper parts in drive train and once damn good engines 200k without a problem. At the same time prices keep going up for some plastic bling that hides the crap underneath. I myself have been a chevy guy for over 40 yrs and many good cars and truck over the years... But no longer!!! Next truck end of this year will be a Tundra Ford and Dodge have problems of their own. For what is worth the Hyundai now has over 100k with zero problems in FL heat and traffic... Would I buy one? NO...Well maybe the genesis v8 425hp.

This is a great car but the overall experience is marred by some petty greed. The car comes with the ability to remote start; check battery, location, lock unlock; etc. This all comes with a internet connection through AT&T. They want between $180 to $420 per year to keep this service active. Thats absurd. My Ford provides these services free of charge. I understand that OnStar operators need to be paid but I am talking about basic tech services here. Is my car charged? When was it last driven? etc. I would love all that OnStar has to offer but I am unwilling to pay for it. Why cant Chevy provide basic informational services like Ford does for free?

Chevy silverado 2009 - $800 mirror replacement for a right front turn signal bulb out. A poor assembly in the right side mirror needed to be replaced to make a right turn signal, in the front only, work. Its GMs issue, no fault of mine. GMs consumer affairs is less than accountable. Out of warranty, yet no damage other than the wiring, and 60,021 miles. Proof in the mirror I have. They caused the issue, but its mine. Caveat Emptor.

I find my Camaro SS to be a very fun and enjoyable car to drive. Sounds and handles excellent. Im a little upset that my HUD is no longer working and is not covered under my extended warranty. I am very happy with the car. Not happy with the service department of the closest dealership where I like to get the car serviced. Chevy did an awesome job with the Camaro, the seats are comfortable, its easy to get in and out of, like my bigger cars, trunk is a great size, even with the top down. Its all around a great car!

I absolutely love the Chevrolet vehicle. It has been an amazing car for me. It has been very useful and I havent had any issues out of it. Its a great all-terrain vehicle. I can get anywhere I need to with the Four-wheel drive. I also love all the room it has inside so that I can haul anything I need to. Favorite vehicle ever Ive owned.

Great car for daily driving. Very comfortable and easy to use. Don’t like the gas tank on the passenger side. Very satisfied otherwise. For driving on country roads the front sometimes drags so would like it better if it didn’t ride so low.

My 2019 Chevy High Country has been a nightmare. Within my 1 st week owning my High Country I began to experience transmission problems. It would shift very hard between gears 3-5 up and down. I got hold of my dealer, Reliable Chevrolet in Springfield Mo, informed them of the issue, a shop foreman took a ride with me and Agreed it was not right. We set an appointment for one week out, I thought this strange to wait a week for such a serious defect, the truck got much worse during the week. I then took truck in, after 2 days I called to check on it. The dealer had not even looked at the truck, I expressed my extreme displeasure in this, my truck is my work truck and need all my tools to do my job as a home builder. I then thought it important to contact Chevy, I called customer care, they opened a case # and said a specialist would call within two days, 3 & 1/2 days later they had still not called.In the meantime I learned the truck I traded in was still at dealership, I called them and Chevy customer care and stated I am extremely unhappy with my brand new $65,000 truck having transmission issues within the first three weeks of ownership and wanted to unwind the deal. I would buy my old truck back and give them back their lemon truck that I had purchased, Reliable Chevrolet refused to not sell the trade truck, Chevy customer care, stated they would reach out to Reliable Chevrolet and see if they can help us get this resolved. In the meantime Reliable Chevrolet finally got my truck in to service and said it needed a brand new transmission. They contacted Chevrolet and they agreed and said they were shipping a new transmission. Would take 2 to 3 days for it to arrive & another day to install it.I called in in three days later to check and see if they had received the transmission only to find out that Chevrolet engineers had change their mind and said it needed a modulator part to work correctly. I was very displeased because as stated above they told me to continue to drive the truck for a week, it’s smoked, I could smell the transmission oil burning, and the hardness of the shifting had to be doing permanent damage to the truck. I have been a loyal customer of Chevrolet, for all of my personal truck and my company vehicles for employees have been Chevrolet’s. In the last 10 years I’ve purchased 25 brand new Chevrolet trucks. With my experience from this 2019 Chevrolet High Country, and the way I was treated by Reliable Chevrolet Springfield Missouri, and the very poor customer service from Chevy customer care who never did call me back until after week after Reliable Chevrolet returned my truck, I will never again purchased a Chevrolet vehicle or deal with Reliable Chevrolet in Springfield Missouri. My best advice is Buyer beware. My only voice With a large corporation like Chevrolet and this dealership which is very large in six states, is my buying power, they will no longer enjoy my business or have me or my company as customers, I have always spoken very highly of Chevrolet and actually argued with Ford owners about quality and service and brand loyalty, no more.

GM and my dealership resolved this issue. The general manager got in touch with me and took care of everything.

We purchased a 2014 current and last style Impala to be manufactured. The Impala was driven less than 12000 miles. It is without question the finest automobile we have ever had the pleasure of driving. The ride is terrific, provides consistent 29 miles per gallon or slightly better in ideal conditions. The automobile has all the bells and whistles save factory navigation. We enjoy each and every amenities on this vehicle save one item. Im not a real fan of low profile tires. We will soon remedy the low-profile malady by downsizing from 245 45 r19 to a 17 in wheel which will be very close in total circumference with a much higher sidewall. This will provide a much gentler ride over bumps, bumps and road imperfections and still odometer and transmission will operate correctly. I am currently researching correct replacement wheel so as to accommodate the larger brakes on this vehicle. Offset and bolt pattern must be adhered too. I really believe in days to come current SUV fanatics will come to realize the sedan was a good buggie. For the life of me I do not understand and yet I do. What does not sell you bring off the market! So happy I was able to get one, and almost a new one, suits me. Lots of room and a joy to operate.

Im not a fan of it (Chevy 1500 Van). The vehicle was said to be in much better condition than it is. It was being sold by a family member and so we thought they would be honest about the condition of the vehicle. It breaks down too easily and has been in the shop several times this year. The only thing that I like about the vehicle is that it is big enough to accommodate my family. However, I would honestly overhaul the entire thing. The upholstery is garbage, the engine is hard to work on because of how built. I have never had a vehicle break on me the way this one had.

We bought the Uplander cert - pre owned but it has really been a good car. It has a lot of room and the back seats fold down for extra room. It gets fairly good gas mileage too. We were looking for a Chevy van and this one came on the lot that day. We drove it and liked the way it handled. The price was right so we bought it and drove it home that day. However, I wish it had lock windows but other than that is an ok van. It doesnt have all the features my last van had but we really didnt need bells and whistles. The seats are not as comfortable as the last one either.

Not one problem with the vehicle over three years. Very comfortable interior and easy to use controls. The one complaint would be the rear window to small. One improvement would be the addition of a cross traffic camera as a standard.

Chevy Trax is very good on gas mileage, gives a comfortable ride, and for a smaller vehicle it has ok cargo space. I like it has On star capability and the sound system is nice. You can plug in your phone and listen to the music on that. My car has good pick up speed, too. But I dont like that it rolls back on a hill when in drive. Also, would be nice to have heated seats. It is smaller than I like and it also doesnt have fog lights. Shouldnt all vehicles have them?

Lies! Do not let them pull your credit! The General Manager Chevrolet Jim ** on the River in Tulsa, informed me that they work with all types of credit and that he was certain with a my 560 credit score he could get me in a car. He lied, the car lot stated I needed a co-signer and would have to trade in my current vehicle on top of that. That’s with $2,000 down all for an $18,000 vehicle. Also when the pulled my credit, as to what they called as a “soft hit” turned into 5 inquiries all from my application with them. I would not only NOT recommend them, I will advocate against any potential buyers from even contacting them.

Worst car I have ever owned. Problem after problem. Just around 100,000 miles and already have replaced so much on this car. Thousands of dollars!!! Water pump, o2 sensor, spark plugs, coil packs, fuel injectors, engine valves, blower motor for AC, timing chain, front hub, goes through brakes and rotors almost yearly. Will tell everyone I know never to buy a Chevy!!!

Bought a brand new 2018 1.5L Malibu with 2 miles on it, have had extreme acceleration problems off and on everyday. It will have no power and sit at 3400 rpms even when the pedal is at WOT. Dealer cant duplicate the problem so were stuck with it... Monitoring it thru the OBDII port I can see that there is little to no boost PSI on the turbo during acceleration when Im having this issue. No check engine lights on at all and we now have 1700 miles on it and it hasnt stopped giving us issues.

I bought my car used. It was in good shape and had low mileage. I really like the pick up. It has being turbo charged. The dashboard has everything you need right there in front of you. The back up camera comes in handy also.

I have had several sub-compact SUVs and the Trax is one of the better ones. It has a good ride, handles well, and has enough of power. Good full mileage for an AWD vehicle. Price is in the ballpark with the competition. I would recommend this vehicle to anyone in the market for a sub-compact AWD.

Purchased the 2016 Trax in April of 2016. Since then it has been in the shop 6 times for 3 different issues; which the service department still has not fixed. They also lied many times about fixing the issues and also just recently scammed both myself and the insurance company. This dealership is not to be trusted as they lied to me about the quality of the car when I purchased it. There are manufacturer defects in the car as well. This dealership and the manufacturer have done NOTHING to resolve these major issues with this car. Now; they wont even talk to me. They have basically washed their hands off me without actually taking care of the problem.

I love the mileage I get on my Chevy Cruze, and the standard safety features including the backup camera. I wish the trunk was a little bigger, and Im not a huge fan of the new tendency towards the fancy cans of fix a flats instead of actual spare tires. Im sure it would be great to plug a slow leak but it wasnt very helpful when I had a blow out on the freeway!

First 2015 Chevrolet Dually Duramax shut down in Sept 2016. Driver fueled up, drove about 20 to 40 miles, trucks fuel filter light came on, truck stopped on interstate. As of 01/09/2017, truck is not fixable and still in shop. Loan company have called to come get it. I cannot fix it and cannot pay for it. This is one of three trucks I have for running freight on flatbeds. My trucks have to run to make payments. Second 2015 Chevrolet Dually Duramax shut down in the exact same manner, right down to fueling and driving a little way, and stopping. Metal shavings found in fuel system. This will put my small trucking business out of business. NOTE Both trucks bought at the same time, from same dealer, and drove off the lot the same day.

The purchase of this SUV was record-breaking in that it was my first SUV and the newest vehicle I had ever owned. Within a year and a half I learned that GM believes that the engines in their vehicles can only be expected to last 5 years and that it is too bad, so sad that the engine in my vehicle stopped working. Anyone I spoke to found it inconceivable that a properly serviced vehicle would need to have the engine replaced at less than 100K miles.GM believes that since I did not have one of their dealers handle the repairs for my vehicles, there is nothing they can do as only their dealership can accurately diagnosis the cause of the engine failure and due to the age of the vehicle (barely 6 years old) it is solely my responsibility. The non-GM explanation as to the cause of the engine needing to be replaced was that the number one cylinder had grenaded damaging the electrode on spark plug.

My car is 20 months old, has 19,800 miles and the engine blew up. I found two other cars in my immediate area that had similar problem with similar miles. I say there is a quality production problem.

I got this car from my mother who passed away and it has been awesome. I will never get rid of it even if it stops running. It was my moms. Some things mean more than anything. I feel she is watching over me when I drive this car.

I like Chevy the best because they are the most reliable vehicle to have and it was a good price compared to the other vehicles. However, it is small so I cant fit all my kids in it at the same time. Also, mine does not have air conditioning and that is something I would like to have for hot days. But I like that the parts are easy to get and cheap if something does happen to it. Also, I think I can drive it more because the mileage goes higher than other vehicles.

Shortly after I got the car the brake booster went out. They supposedly fixed it. I am still having problems with it. Took it back to have it looked at again and they said there was nothing wrong with it. Im still experiencing problems with the same brake booster and I dont know what to do. They say theres nothing wrong with it but obviously there is. Sorry but there is nothing good to say about this car!

My 2016 Chevy Sonic LT is a really good stable Vehicle. That year specific is the best model and configuration. The MyLink Radio is wanting as it does not have Android Auto... It was the only MyLink that year that did not get the new system. But all in all the sound is amazing. Control above and beyond. Windshield curve is an issue with rain but driving is safe. AAA+

It gets me where I need to go, no matter what the weather. It goes in summer and winter with no problems. When a Dodge truck got stuck in the driveway in winter my husband use the Chevrolet to push it out. Even though it sat for a long time before being bought it needed very little done to it. It has always been dependable.

My 2015 Chevy Trax has been great! Good gas mileage, plenty of room. Not a luxury car but it runs well and does very good in our western Pennsylvania winters. I have taken it on a few long trips and was able to keep up with traffic in all conditions in various parts of the u.s. The add works fantastic without the hassle of my old 4wd. I would buy it again.

My. 2005 Chevy Silverado is asked to do many things including hauling a 3200lb camper around 7 months of the year. The truck is dependable. And I always feel safe even in heavy winds, rough mountain roads or on the Freeway.

I was able to buy a brand new Chevy truck with several upgrades with a 12k sale in effect, allowing me to turn my negative equity in a horrible diesel jeep into my truck loan and walk away with a great rig that fits the whole family, hauls the hay, handles amazingly in the snow with seat and steering wheel heaters for the frigid Central Oregon Winters. Great hauler on the camping trips with camper in tow. Its sporty and tough and at sale price came in at only 36k. Amazing deal, amazing dealership at Chevy of Bend. Love my truck.

My Chevy is a sporty car and also known as a muscle car. They went away for quite a while and then the company decided to bring them back to compete in the market and it was successful. I like the overall sleek body and with all the curves. I had made a few upgrades myself and now the car looks amazing and is still very fun to drive. The color also makes the car look more mean and nasty. It is a low model though and not much of any features are in this car. I bought the base model because it was the cheapest option for me at the moment.

One of the best modern trucks I have ever owned. Made by an old American company. Compared to most of the plastic features in most imports today. Make America great.

My Chevrolet is pretty good except I needed a new engine so the car kept breaking down on me and this was only a year in. Luckily I had a warranty on it so I was covered. Otherwise that would have been really bad. I wish the gas was a little better and that it didnt sound like a go cart. I also wish my windows worked better and had the GPS in it. We were going to get those factory installed but then that didnt work. I chose this car model because I was between this and the GMC Terrain. However the GMC Terrain was the first year it was out, I read online you should never buy a car the first year its out.

I purchased the Malibu brand new with 52 miles in March 2016. The first 6 months was good. The gas mileage did not meet what was specified but it wasnt bad. Towards the end of the year my car wouldnt start after stopping at a local grocery store. I had to wait till 2 hours later for it to mysteriously cut back on. Once it did the air was stuck on high and the radio wouldnt come on. Took it the following Monday to the dealership that determined the computer needed a reboot. Everything was fine for a few more months then the car cut off again. This time the dealership could not find anything. The car continued to cut off randomly at times while driving. Each time two different Chevrolet dealerships could not find the problem or cause. I am concerned for my safety as this occurs while driving. This makes me rethink and question the brand Chevrolet.

I purchased a new Chevrolet for reliability and to transport my family. Ive had it for 2 months and 2k miles and its been nothing but a nightmare and headache. Its been at a dealership 3 different times for multiple days at a time and Ive been given no loaner. So now instead of me being able to provide transportation for my family back and forth to school Im unable to do that. This is absolutely ridiculous and horrible. I chose a new GM vehicle over your competitors and its been the biggest mistake of my life.

The Chevrolet was what was available to me for a vehicle with the amount of money that I was able to spend at that time and point. I have had nothing but problems with that model and had a Ford been available to me that is what I would have chosen. I am just not a fan of Chevy vehicles. I would rather own a Ford seeing I have never had an issue with a Ford and that is what I grew up around was Ford brand vehicles and when there was a Chevy in my family we always had problems with them.

Ive been driving trucks for 15 years and the last 9 Ive had a GMC. I loved that truck and when the transmission started to go I decided to buy a new Chevrolet. I decided to buy a Chevy. The truck was dropped of to me by someone at the dealership and had 300 miles on it most of witch from the drive to my house. From the moment I took my first drive (after I already owned it) it was shaking. It always shakes but sometimes its really bad and dangerous. I told the dealership right away and they fed me a lot of lies. They 100% agree its shaking but wont fix it or do anything for me. They changed my tires and my truck drove worse than before. I filed 2 claims with Chevy. One asking for a buy back and they denied my claim. Also one for some kind of trade assistance and they offered me $1,500.00. This truck has had other issues since I got it. The check engine light has come on twice and had to be turned off by the dealer. Also the steering wheel tilts to the left even after being aligned multiple times. I would not suggest buying a Chevy. Not only are they not good quality. Chevy does not stand by their products and warrantys. This had been a terrible experience and its nowhere near over.

I love my Chevy Silverado 4x4 truck. I am a realtor and it is so comfortable when I go to show houses. Does not matter if I am driving in the city or highway, no more back pain at all. This full-size truck has spacious interior and exterior and strong V8 engines. I think the Silverado has a nicer interior and it also rates slightly better for reliability than other trucks. It is very quiet and rides great. Nice tight ride and handling. The biggest change for me is the mileage. Real-world driving city and highway on the very first tank 17.5 mpg. The best so far was 21.8! I will never look at another truck again, I am a Chevy girl for life!!!!

Bought a 3500 diesel. Was told motor and tranny would last forever, after 3000 miles brakes wore out on a Saturday. Replaced brakes and rotors with aftermarket on Saturday night so I had a vehicle for the weekend, went to dealer on Monday morning and was told brakes were not warrantied, Brakes should last longer than 3000 miles so there was obviously something wrong. Was told to get the ** out and to go to the dealer where the vehicle was purchased. Went to original dealer and was told nothing was wrong. At 40000 miles motor started to knock. Was told it was a sensor. Replaced sensor. Still same knock. They finally take my truck in and admit the motor was bad. Gave me a loaner for a month then called to tell me they needed their loaner back because it was sold as I was rudely yelled at by general manager and was told that loaners were for a few days not for a month. They did not have a loaner to replace it so Chevy corporate told me they would send me a refund if I had rented a truck. Needless to say they took 3 months to fix my truck and after six months and numerous phone calls still have not received any money from them. Was a dedicated chevy truck guy until this whole fiasco. Never again. Truck is a complete junior $65000.

I really wanted a Jeep and bought one. For the three month that I had it was broke down more than I drove. They kept fixing it until the guy said it was enough so they offered me a Equinox. It drives nice, it’s good on gas, the only thing is I’ve went from a eight cylinder to a four, big difference! Would still go for a Jeep! My dream!

Have a 1999 Chev Cav 2.2 and still runs like new...keep the oil change and add...oil treatment every 5k...Motor runs smooth. A Family and friends always trying to get me to sale the car to them but never never will I get rid of my Blue (nick name) for the car....

I think Chevrolet manufactures in my opinion, a decent line of vehicles. There is pros and cons to every car manufacturer and for the value Chevrolet does make a dependable long lasting vehicle. There are so many variables to that statement too that I also think it can be a toss up or luck whether yours will be included in that group of being long lasting or dependable!

My Chevrolet SUV is dependable and its a great brand. I dont have problems with it and I havent had to change many parts. Theres plenty of room in the very back to store all kinds of things from groceries to luggage. Car seats fit easily for the kids. Gas mileage isnt the greatest but for the make of the car, it is decent. They are great family cars and an easy to drive vehicle as well.

I like that my Chevrolet is a pickup truck. It was an affordable price, an individual sale, and what was needed for our home. Its a full size truck that we are able to haul the materials we need for home repairs, to use for work, and it also has the full back seat and third door so we can take the grandchildren to the park or out to eat. A good benefit when you only have one vehicle to use in your home. I wish it has a fourth door for when you are in a hurry, like when it might be raining and you need to get the children in the house quickly and they are trying to get out at the same time or when you have groceries that need to be brought in then and cant wait. And also, have a little more leg room. Other than that, its a good vehicle that serves me well

I have a love fair with the Chevrolet for years because of the style of the vehicles they come out with every year. I have owned 7 different Chevrolet vehicles since I started buying vehicles. The vehicles handle very and they are comfortable and the interior is just beautiful in them.

I have a 2013 Chevy Sonic that I purchased with 30,000 miles on it from the dealer. There was a recall on the car for the catalytic converter, saying high temperatures from the engine was melting internal components. Of course their fix was not to replace catalytic converters, but to reprogram the ECM running temperature. However they sent the recall slip to the wrong address and by the time I had gone to the dealer I already had a check engine light on, and they wanted 150 dollars to diagnose the problem. I had to get through emissions and get the light off so I went to the local Shell service station. They informed me my catalytic was almost completely melted and malformed on the inside. I contacted Chevy and they said it needed to go to the dealer to get looked at and they would make an appointment, but after a week of no contact from them and a need for emissions so I could register my car, I brought it to Shell and had the work done. Then of course Chevy called and said there was nothing they could do because I had the work done elsewhere. Not offering catalytic converters to customers whose had melted, after acknowledging the ECM they set is causing the issue, is despicable. After spending 1000 dollars on a new car, a part that should never fail, they certainly lost a customer in me with their poor handling of this issue.

Our Chevy Suburban is black. It serves its purpose in transporting my family. I like that it has nine seats. I also like that it has a lot of trunk space to fit groceries, a stroller, sports equipment, etc. It has multiple cup holder for those days when we have drinks in the car. Overall, I am satisfied. However, I wish somehow that it had better gas mileage. Right now, gas mileage is terrible. I also dislike that the trunk door opens up. Id prefer a trunk door that opens sideways like the passenger door.

I own a 2005 Chevy equinox that I have had for almost 4 years. I bought it used for $2000.00 and I felt like I had a mediocre deal because it had 300,000 miles already but I was desperate at the time. The car over all is good, it served its purpose and gets the job done. It runs good, it has no body damage but I sad to say I feel its on its way out now. Im having some problems and I cant afford to fix it now, so Im riding it til the wheels fall off.

I purchased a 2011 Chevy Cruze, mind you im a previous SUV owner. I was apprehensive about going back to a car, but when I saw this sleek, sporty car I said I had to try it. I love the style, comfort, gas mileage is awesome because I commute. Chevrolet did a great job with this car. I want to go back to a Suv. But can’t bring myself to do just yet. I love this car.

Reliable, smooth-riding, very little road noise, good fuel economy, plenty of interior space, has high resale value and can be repaired anywhere in North America. Well-engineered turns heads and prompts many conversations.

The battery is located in the trunk of the car. I show up to work and I smell burning wires. Thats the smell I smell inside the car. I opened my door and I see smoke coming out of the cracks of my trunk I freak out, I popped my trunk open and see theres a fire inside my trunk. The day prior I was working on a vehicle so I had my toolbox, a brand new can of carb cleaner in my trunk where tools should go. Well the can had hit the battery terminals and my toolbox managed to find its way on top of the can causing the spark and the contents inside the can obviously kept the flame going caught the toolbox on fire. Thank God nobody was hurt but thats a poor design.If youre going to put a battery in a trunk as a maker of a car put it in a contained area. A box of some sort. Protect the battery from anything a person may put in their trunk. Or even have another area for storage space for your tools, jumper cables, tow rope things like that keep the battery separated from anything that could be hazardous. That should only be common sense.

Love the roomy cargo area in my 2006 HHR, and the way the back seats fold down flat. My car has 185,000 miles on it and the engine still runs strong and quiet. On the minus side of the ledger is the lousy service from Chevy mechanics. Its not unusual to have to bring the car back two or three times to fix the same thing. Each time, they try to charge me again.

Chevrolet Beat is one of the best car in terms of pick up, mileage and road grip. Its very smooth car compared to my other Maruti and Honda cars. Very much suitable for small family and long drive. Beat never cheats in the road, and chances of accident is almost nil. Very good engine, and I hope GM will relaunch its products in India.

Purchased my 2016 Chevy Equinox in May 2019. I fell in love with it immediately. The heated seats were my # one must have on my car. We have put at least 5 thousand miles and so impressed with its quiet ride and how it is so easy to drive.

I only had my 2018 Chevy Trax for about 4 months when OnStar goes out. It makes my radio not function right and my volume goes full blast on its own. Chevy still hasnt come up with fix yet. This is not acceptable. They need fix it or do something to get me a vehicle that works right. The radio been replace once. Also OnStar is a very important safety feature that needs to work.

Chevrolet makes nice cars and trucks. I was very happy with my 2014 Volt Premier and I am very happy with my 2018 Volt LT. The acceleration is great, the ride is comfortable even at 6 and 250 pounds and the controls and features are those youd normally find in more expensive vehicles. I was rear-ended in my 2014 Volt by a Dodge Challenger and, although my Volt needed $6,500 in repairs, it was obvious that the Challenger was heading to the crusher in a boneyard.

Never take the Dealership extended warranty on any car: They will do as little as possible, to the extent of blatantly making ridiculously accusations that actually insult your intelligence while looking you straight in the eye!!! They must be trained at this! Most of the time they try to insinuate that youre at fault and you should pay for the repair! Or the problem is a figment of your imagination! Not just with GMC/Chevy, Also w/ Honda. Most vehicles are built well enough to just get them pass their extended warranties! All in all my GMC 3500 extended Savanna van has given my family and I two wonderful trips From Jersey to Key Largo towing two Wave runners, Full Scuba equipment for three, Fishing poles and tackle! We removed the seat behind the front seats out to give us more room for traveling (great idea!!!). My friends l take on fishing and golf trips seats six w/ one sleeping in the rear seat!!! The one in the rear seat love it!!!

I had the Chevrolet Sonic less than 6 months and had to get a new transmission. They had the car for over 6 weeks. And now same problem all over again and it is dangerous to drive. Gas mileage horrible - less than 30 on highway. Chevrolet and the dealer could care less. They got their money so I am stuck with a bank loan and a dangerous car.

Too bad GM killed this car. 2018 is the last year for the 6 speed manual. Not even available in the 2019, and now, GM thought it was a great marketing move to kill all of their cars that normal people can afford. My car has been very reliable, and on a recent Buffalo to Chicago trip, averaged nearly 50 MPG. It also has a great deal of useable power and torque with the manual box. A 1.3 litre turbo 4 is not the slug you might expect. I dont want an SUV or truck of ANY kind. I want a car thats fun to drive and handles well. Thats why GM is getting it back in a week when my lease is up - and isnt leasing me anything else. After leasing me my last 4 cars. Ive replaced it with a 21 year old car in excellent condition, which pays for itself in about a year of not making payments. Now I can buy something really fun instead - another motorcycle!

So far so good, except when we had to replace the tires because they were dry rotting and a sensor needed to be replaced. Other than that the car is comfortable to drive and has good pickup speed for a four-cylinder. Also, seats are comfortable, mom was the one that chose it. She had seen and advertisement in the paper and wanted to go look at it. After test driving it, she asked me how I liked it, then she bought it. However, I dont like the fact that it is made in Canada, should have been made here in the USA. I also dont like having to reset the clock when daylight savings time goes into effect. Also would like a full-size spare tire instead of the donut.

The Chevy that I bought most recently has been a really good car so far. It does not take much gas to fill it up and once you fill it up it will for miles and miles before you have to fill up again. I also like the fact that it is small and you can park it just about anywhere and turn it around on a dime.

Its the best car I ever owned. The longest car I ever owned, hardly no major problems and good gas mileage. I wish they still made this one but the fact is they dont. Its been a god-send. I need a new one but that isnt going to happen. I love this car.

I own a used 2004 Chevy Tracker. Up to now it’s been reliable. The body doesn’t have a spec of rust and the engine and transmission are still running strong. The issue I have is with the integrity of Chevrolet Motors. Recently while driving on the highway my left front wheel became unresponsive and the front end vibrated violently. My mechanic informed me that the front cross member/subframe had rotted out. After doing some research on the internet I discovered this is a known problem and the warranty was extended to 10 years or 150k mile.When I contacted Chevrolet Customer Service to see if they would still honor the recall they refused because it was past the 10 year warranty. This is disturbing because it is a known and documented SAFETY defect. My realization is that Chevrolet still puts economics ahead of the safety of its drivers & passengers. So if you’re an advocate of Chevrolet please check the internet for any recalls or complaints for your vehicle model on a yearly basis because our safety appears not to be Chevrolet Motor’s priority.

Bought used, not Happy with the finance company they stuck us with, Ally. Other than that, the vehicle has proven itself for mileage and safety, 2014 cruze, great car. Very happy with the car itself.

Im really pleased with my Equinox. Drives GREAT. Good gas mileage. Zero things to dislike about the car. Buying it, and dealing with Chevrolet has not been satisfactory. Problem 1: Chevrolet wants to sell On-Star. Fine. I dont want it. Eventually, On-Star called me one day when I started the car. I couldt shut it off. Chevy was broadcasting an add into my car, without my consent. I was so mad. They got me to press the button. I tried to be nice to the operator. But, told them no, and dont do that again. And, yes, someone can contact me about this. No one every has done so. Bottom line: Chevy could not PAY ME to own On-Star. (Ive designed electronics for 40 years. I bet I can disconnect the antenna).Problem 2: I love the multi-media center. But occasionally, they lock it up with a text message. It is a warning that I should not look at the screen while driving. And, I must acknowledge by pressing OK to release the screen. How hypocritical that I should read, and acknowledge a long text before the screen functions. I would like to punch the attorney whose idea this is in the nose, and then in the groin (hypothetically, of course). That is a piece of software that is broken!

Satisfied with overall performance of the Impala. Solid car. We have not had any issues with it at all. I cannot think of anything negative to say about it. Would I buy it again? Of course. Maybe a little better gas mileage would be nice.

I bought a brand new 2016 Silverado in 2016 and have put 72000 (highway) miles on it. Took it into my local Chevy dealership because of a transmission shudder and whine right before shifting to the next gear. Torque converter is failing sending metal shavings through my transmission and destroying it. A bill of greater than 5500 for this transmission is absurd but not as crazy as a 3 year old transmission failing. Must be why they lowered the drivetrain warranty from 100k to only 60k. Have been a Chevy guy all my life, now looking into other brands due to their lack of standing behind a crap product.

I really love my Trax. Its roomy, but not too big or not too small. The seats are so comfortable and the sound system makes me sit-down dance in that seat! Its also a very dependable vehicle. Ive had it for 2 1/2 years and it hasnt needed any maintenance other than the standard stuff. It still looks and feels brand new! It was love at first sight with this car. I love the lines because they give the vehicle a classy yet sporty look. The hatchback is wonderful when it comes to loading, and since its covered, my stuff is protected from the sun AND the thieves! While Im happy with it, I would like a bigger console storage compartment. Also, the USB plug-in is inside the glovebox, which doesnt work well for someone like me who keeps my phone charging at all times. It doesnt look pretty with that wire sticking out of my dashboard.

Fraudulent sales. In late October I purchased a vehicle from Herb Easley Chevrolet in Wichita Falls. I found the car online. I talked to a salesman and we reached a deal. The deal was 3%+ interest, 300+ per month for 60 months. I was out of town. The salesman mailed me the papers to my job site. When I received them, the note was for 72 months. My wife texted the salesman and said that was not what we agreed on. We wasn’t buying the car for 72 months. The salesman stated it was a financial department mistake. When we come to get the car, the papers will be for the 60 months. We show up to sign the papers and get the car. The financial guy had the papers printed out. I looked at them and they were correct and then I signed. They were as stated above for the 60 months. He went to put the papers in a folder and said he was out of folders, for us to go with the salesman and have him show us about the car while he found one. After the salesman showed us the car, another salesman brought us the paperwork in the folder. I never looked at it again. I went to pay it off and the bank said the note was for 72 months. This is what I claim the dealership did. They had the 72 months paperwork, then, they printed another paper with the 60 months as well. They showed me the 60 month one. I did not calculate the 60 month and the payment to see what it totals. The totals were the same on both contracts. Like everyone else, I just paid attention to the monthly payment and amount of payments. Once signed, they shredded the 60 month one and put the 72 month in my folder they had to go look for. This is all possible because they don’t have financial contracts that are put together. They use single page typing paper. I told the dealership I could show her exactly how they did it. She claimed their dealership would not do that. Strange that both employees somehow don’t work their anymore and they are under new management since I was in there. It’s not rare salesman come and go, but the financial guys usually stay a long while. I strongly recommend you not shopping at this dealership and I hope General Motors will investigate as well when I notify them.- [ ]

It runs great and has great gas mileage. I love the color and the style of the car. I love the features it has, the shape of the car, and I also love how it is so easy on gas. But sometimes it takes more oil than it did before, so I think I might have a problem with that part. It has a little high mileage as well. I have had it for a couple years now, and runs so smoothly for me and also for my family. We run a lot of errands with it. Everyone in my family just loves it so much. Would hate to have to replace it.

My 2016 Chevy Malibu rides smooth like whipped cream butter. Best car I have ever owned. It came with OnStar, wi-fi capability, handsfree dialing, and rearview back up camera.

This is what could happen to your new Chevrolet Suburban Premier. I’ve owned a 2011 and 2016 Suburban LTZ. I’ve also owned two 2018 Suburbans but I was never prepared for what happened to my 2018 Chevrolet Suburban Premier. I purchased a used 2018 Chevrolet Suburban Premier and the engine went out after a little over 100K miles. I understand that it is out of warranty based on miles, but since it’s a one-year-old car I reach out to GM leadership for some assistance.I sent an email to Mary Barra and all the VP listed on their website to get some form of assistance but GM flatly refused. It’s very disappointing that a $65K car, which I always service at a GM dealership monthly, needs an engine after 100K miles. I told them I would never buy another GM vehicle. If it were a company that purchases large quantities of their vehicles they probably would do something. Big companies don’t need assistance; a small guy like me is more in need of their assistance. It’s costing me well over $7000.00 to replace the engine at a Chevrolet dealership.

The dealer was in a different town. We had to drive a little was to see the truck. The truck was really nice and had all the things we were looking for in a new truck. The price was another thing that made the truck a little more appealing.

Driving a 2019 Chevrolet Impala has been a mixed experience. It had a very smooth and comfortable ride. The seat, which appeared to be ergonomically designed, actually hurt my back after a few minutes. The transmission generally was efficient and smooth, but without warning occasionally jerked or failed to accelerate sufficiently from a stop. The arm rest on the console was too high and my elbow hit it every time I made a right turn. And the drivers side mirror was huge and blocked my forward vision when I made a left turn. Overall a seemingly good car that Ill never buy.

I love my Chevrolet Malibu. Its been a great car. Gets pretty good gas mileage and has a lot of power and seats 5 passengers. It is 20 years old and runs like a top.

I currently have a 2004 Silverado 1500, a dream of many years. Aside from the general maintenance of any vehicle (breaks and the likes) this truck is AMAZING! I give, as an example: about a year ago, I was about 50 miles from home when the coolant line sprung a leak! Id noticed a small puddle under the vehicle when I came out of the store where Id been shopping, but thought it was condensation. On the drive back, through some rather rural area, I noticed a slight increase on the temperature gauge so I drove with care not to over-exert the engine. Taking the truck immediately to the mechanic, they opened the reservoir for the coolant to find it completely dry! Repairs were made and subsequently I learned that these vehicles have a protection against over-heating! It saved my day, my purchases, my sanity, to be sure. This truck, even at its age, has been a blessing, helping me move house, hauling brush and wood, its amazing in snow, and I live in a mountainous region in Northern New York state where Winters can be quite brutal. As for the rating given about the cost, quite honestly, I find the cost of motor vehicles these days to be rather unreasonable over all. But even for the basic Silverado, I would say, considering the peace of mind and safety, Ive experienced with mine, the price is reasonable. Could be better (lower of course), but as is: perfectly reasonable. I recommend the model to everybody, even those who think trucks are out of their personal style. Drive one, youll be stuck forever.

Love that car...very safe and save lot on gas for long trip. Enjoyable listening to loud music that I can hook up my iPhone to the car that include USB plug. Just wonderful and comfortable car. Have been great and havent any complaint from my family about the car we own. Itve been a year that we own that car. Im so blessed to own that Chevrolet Cruze!

I have always said Chevrolet was the best vehicles; but I was wrong. My next car will NOT be a Chevrolet. I bought a 2019 Chevrolet Malibu in 2020 with approximately 40,000 miles. In November of 2021 the car just died as I was driving. My mechanic finally discovered the issue. An electric modulator went out. Since I bought the car used, Chevrolet refused to cover the cost. Thanks Chevrolet for nothing. Won’t waste my money again.

I got the Chevrolet for cheap and was in need of a vehicle. The parts are not expensive and easy to find as well. And Vermont is where I live and there are plenty of Chevy dealers around and mechanics dont mind working on Chevys so thats a plus. Everyone loves American made cars. Cheap and easy. The car stereo is not very great though. And there is nothing electric about the car. The windows even have manual rollers on them. The windshield wipers kind of are not very good either but that doesnt really have to do with the model car. The wheel baron is going and that sucky. It has minor problems like the window and door wont open but the rust under it I dislike the most. Still, it has been one of the best cars I have owned even though its old. It has lasted me much longer than I thought it would. If I had to drive a Chevy again I would definitely choose a Chevy over many other car models out there. The engines on Chevys like to run for miles and miles.

My Chevy Cavalier ran for fifteen years, it was a 1990 and a beautiful red. It was the best car I ever own, I have had many Chevys, that was my main car. Such a reliable car, and the many features, was so wonderful. I love my car, it never let me down, it perform excellent in all kind of weather. My cost was 7499, in 1991 well worth as penny.

I bought a 2018 Colorado ZR2 in April. Last night the oil cooler line failed. I called Roadside and they towed my truck to the dealer for repair. This is a common issue from what I see on many forums. I called the dealer and they told me they don’t have the part and wouldn’t be able to get one from Denver until Tuesday. I then called GM customer service to find out what they can be done. My situation, I’m from Las Vegas and I had to drive to Lander Wy to help out my mother and father. My father has to have surgery Monday. Earlier this week my mother was hospitalized and needed help to take care of my father and get him to his appointment on Monday. I drove up to help out and on Friday the oil line failed. I have to get him to his appointment and return to my family and job. I asked GM what could be done and they told me I could get a rental but I couldn’t leave the state. Expressed the gravity of the situation and they said they would have to get with the senior supervisor but he won’t be available until Monday. Unacceptable. He then told me he would patch me through to his supervisor and put me on hold. I have been on hold for an hour and a half so far. I have only owned GM products, this will be my last.

I have a 2013 Chevy Trax, recently I had trouble with losing power on a trip to the city. When I got to the city the check engine light came on. I checked the oil and it was down 3 litres. Which I bought and put in. I immediately brought the car to a trusted mechanic who informed me there is a special warranty on this, because it is a known problem, but I have to take it to a certified Chevy dealer to get it fixed. The problem is a PCV valve on the interchange cooler freezes off when temperatures go below -18. Well we live in Alberta so that’s a constant. Anyway because we took it to the other mechanic first the certified Chevy dealer refused to fix the problem stating, I can’t prove it. The ice is melted off. Never again will I buy any Chevy product, phoned their head office and more of the same runaround.

Customer service after purchase of car is excellent. Parts are in stock. Constant offers and rebates and freebies. Car has good safety features and drives well. I am satisfied. I know no car gets mileage listed and no car lasts forever. But this is also a USA car so I am supporting our country.

I bought a 2017 Chevy Colorado. I took it in for an oil change and rotation of tires. After I got the call that my vehicle was ready, I picked it up and was heading towards Ocala Florida and notice that my vehicle was rattling and swearing to the right. My wife told me move over to the right to take a look at why it was making such a rattling noise. She told me it sounds like you have a bad tire. I went to the medium and parked and took a look at the tires. The nuts and bolts were completely loose on all four tires. I was able to actually remove them with my hands. I called Ferman Chevrolet customer service and told them what happened and they wanted me to bring the vehicle back to them. I brought it back to them the following day because the car was not running right. The transmission seem to be making a noise and not changing shift. I took it to the dealership and they had to replace 3 of my tires and rims because they were damage from the time when I took it on the highway and the nuts and bolts were not tighten. They also flushed my transmission 3 times, because they noticed that there was a problem with my transmission. They told me that they had resolved the issue so I took my truck home. A few days later I started to notice that I was still having those transmission issues where it wasnt changing gears. I called GMC and filed a complaint against Ferman Chevrolet. They had me take my truck to another dealership to confirm the issues that I was having. The other dealership stated that it appear that it was a factory defect with the transmission. They claimed that they fix my issue. In 2 weeks later I was having the same problem. I called GMC and this time they didnt want to talk to me. I could not get anybody to help me with my truck that I had only had for 5 months. I did not have a choice because they werent willing to help me so I had to take a loss on the truck and trade it in for a Toyota Tacoma. I swore that I would never buy a GMC vehicle again. Be aware that this happened to me in a truck that was only 5 months old and had less than 5000 miles.

Being a Chevy family for years I am very disappointed to find out that they hide problems with their vehicles from their customers. They can send out flyers to purchase new car mats or upgrades for cars, yet when a part is bad on their vehicles are bad. On our Trax our pvc valve cover went bad and Chevy had known that on the 2013-2017 Trax, Sonic and Cruise this part had been malfunctioning. It would have been under warranty from my dealership had I know when I was home to take it in.My warranty is not valid anywhere but there. Of course they never told me that either. My family decided to see our son who is in the Army 3.5 hours from our home. Car was not covered. We were stranded for 3 days because the strike caused a lack of parts throughout the country. Dealerships were closed because it was a weekend so we went to a Pep Boys. Chevy acknowledges this is an issue but refuse to reimburse me because I didnt go to a dealership in the town we were stranded in. Which by the way couldnt find the part we needed a Kia dealer had to find it! We will be trading in our Chevys by the end of the year and getting a different brand who believes in customer service not just making a buck!

2011 Chevy Aveo - This car has been nothing but trouble and a headache!! Ive had to constantly get this car repaired! I got this car in 2014, with 35,000 miles. Its now July 2017, 76,000 miles and Ive had so many misfires, have to change the thermostat, alternator, spark plugs constantly, head gasket, fuses, hoses, and I am still making payments on this car. Chevy isnt any help!!! Im at the point I want to upside down it and I just started building my credit, so this sucks! Dont buy or finance this car, big mistake!!! CHEVY IS HORRIBLE!!!

This is probably a fine car for short trips in climates that dont get snow. Terrible Denver, Colorado. No wiper on back window. No weather protection for charging port. Drivers entry is difficult. Suspension has limited height range. Radio controls not intuitive. Mileage is only 38 mph after the gasoline motor kicks in at 35 miles.

I dont drive much but its held up well despite being 15 years old now. It was a stylish car when purchased. I have had a good experience. Its been a sturdy and affordable car with only minimal repairs needed. This car has worked well for both city and country driving, for family trips and also as a great work car. Dependable, affordable to buy, to insure, and to repair, handles well during Iowas four seasons. However, the body paint hadnt worn the best, car does show some rust. But it has worked ok for family but on the small side for use with car seats and booster seats.

My Chevy Colorado had been totaled for a vehicle fire, truck almost killed me. There was no apparent reason why it happened, so most likely a product defect. There is a recall on 2018 Chevy Colorados, a fuel pump failure, which increases the cause of fire in fuel line. According to the fire report from the fire department, the cause of fire was fuel tank/fuel line. Apparently my Colorado was not part of this recall but maybe should have been based on what happened. To be sure, I wanted GM to investigate their vehicle, seeing as how it was less than 2 years old, bought brand new off the lot, only 17k miles. They stated that because my insurance company has it, that they will not look at it. My insurance company is fully willing to let them investigate it, but that means nothing to them. They stated that I would have had to call them before my insurance company in order for them to investigate and have a claim open. To me this is less about the claim and more about the fact that the vehicle caught fire while I was driving, no apparent reason why. It also feels like they are 2 separate issues. This is a safety issue that they need to address, and their only response is well log the issue. My insurance company hasnt been much help either. If GM is producing Trucks that are a hazard on the road, they need to do something about it rather than log the issue. No further efforts have been made on their part to help me, I have not been treated like a loyal customer but rather a nuisance and just a number. Worst customer experience ever.

The Chevy Sonic is a small car but it is one real good car and I love it a lot because it is really nice to have it. I like that the car has crews and wipers and good display for the settings. It also has good seating that was really cool.

Just bought a new 2019 Malibu LT. Hydro mini cars find out what I wanted even drove a Mercedes and other small SUVs that I was interested in buying. After driving this I was very pleased on the performance and how smooth the troll and all the actors that were on it syncing smart car step its absolutely wonderful. I got a very good price on it being in the year in the month I dont know what it was but it was a very good deal and I was very satisfied with it.

50k SUV I can’t drive - We bought a brand new 2019 Tahoe LT in late October of this year. Around 3 weeks ago we started experiencing serious electrical issues with the vehicle. While trying to leave a store, got message of “reduced steering assist drive with care”. Vehicle would not go in reverse and steering wheel would not move so it had to be towed. Vehicle was working again at dealer and Dealership couldn’t replicate issue. Had it back one day and it started doing it again so we videoed it when it wasn’t functional and it went back to dealer. It’s been in and out of shop going on 3 weeks- longer than we have even owned the vehicle. It appears there is some sort of serious electrical issue with these vehicles and we are not sure the dealer will buy it back- which is what we want. Buyer beware.

The Chevrolet Trax is a smallish car, not made for two full size people. And I would recommend the upgraded seats. With that being said it is a strong runner, great gas mileage (Im getting 27 to 30 mph, running up and down the mountains in Colorado) and the all wheel drive is has done well in snow up to 18 so far this year. Overall I am pleased with my purchase.

Chevy sucks. Bought my 2016 Chevy Trax in September 2015. Its been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure its a module. I brought it to my regular mechanic who has a relationship with another Chevy dealer so I could save on labor, they have it for ANOTHER 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and its the same problem! They replaced the battery, and STILL the problem is still occurring and the dealer cannot figure out what is wrong. This is Chevys crappy product! Nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. Ive made 3 car payments in the last 90 days and still dont have a car to drive. I WILL NEVER BUY A CHEVY AGAIN!

I own a 2007 Chevrolet Trailblazer SS. While I was driving down the highway in Chicago Illinois at approx 55 mph the vehicle self accelerated to the maximum throttle position (pedal went to the floor). I could not get the vehicle to stop. Applied both feet to brake pedal while moving like a bullet. The vehicle suddenly lost power and I lost control of the vehicle spinning me around at approx 80 mph and crashing into the median wall now facing on coming traffic with cars trying to avoid crashing into me. Most horrific and scariest experience in my life. Not a single airbag deployed leaving me with serious injuries and a completely totaled vehicle! When I contacted GM to complain about this issue they told me they would escalate my complaint and someone would contact me within 24 hours. However a week went by and no one has called to follow up, apologize, and or even offer concern and I contacted them every day after the accident. I was constantly told the same story someone would be in touch! This happened February 22, 2017. As a loyal GM customer I am highly upset!! And will never purchase another GM product as long as I live! I have owned nothing but GM my entire life but never again. This company cares nothing about life whatsoever. They only care about the almighty dollar! After doing research I found several complaint about this unintended acceleration issue as well as no airbag deployment. Only by the grace of god I am alive today! Shame on you GM. You have lost a customer for life and I will tell the world how selfish and inconsiderate you are about caring, about quality of your cars, as well standing up for your mistakes! I could have killed my family as well as other families in the process and they wont even recall the vehicles to prevent further crisis situations. They wont do so until many families have died and it cost more to pay the claims than to recall the vehicles. As a 701 union mechanic I would be ashamed to even be employed by this so called manufacturer! Owner beware. If you own a Chevrolet Trailblazer get park it now and get rid of it! Dont take it to be service. They will most likely turn you around and say your vehicle is fine! Salvage that vehicle and do your research before you buy anything else!

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.

Own the Chevy Bolt for less than 6 months. Hatch window shattered for not apparent reason. Turning in an intersection, so no other vehicle passing. I took the car back to Jenner Chevrolet in Victoria, BC thinking this was a faulty window. I was informed they will not replace it even though there is no evidence of impact or damage to the window to warrant the window to shatter. The Jenners repair and parts manager told me the side and back windows are designed to shatter with any impact for safety reasons! He then proceeded to inform me that a small sliver of porcelain dropping on the window could cause it to shatter. He refused to contact Chevrolet to enquire if this will be covered, or report the incident. Told me that would be up to me to report this. So I am assume if this is how Chevy designs their windows to shatter with minimal impact, I dont think I would feel safe placing a toddler in the car in case they decided to tap on the windows and have it shatter in their hand. Initially I was accepting of the poor ride and comfort of the Bolt (poor suspension and uncomfortable seats), but I dont think I would recommend this vehicle to my friends or family. I was initially going to purchase a Nissan Leaf as friends has been pleased with their Leaf and has never had any issue with the Nissan dealership in Victoria, BC.