I was ripped off. On several occasions I was told I needed work done and I asked isnt that covered under my warranty and was told no each time. A year later, a 5th time in was told the same thing, I found out all the work was covered under my warranty. I had to fight to get my money back and they did nothing extra for me for what they put me through.

My C7 is a wonderful car to drive, but it seems like every time I drove it something needs be replaced or repaired. Items replaced or repaired so far: radio, door release cable, engine belt tensioner, passenger seat handle, visor with built-in garage door opener, safety recall to reprogram something, engine makes rattling sounds at low speed. Now GM dealer Best Chevrolet says they need to go inside the engine and replace cams and lifters. The car only got around 10,000 miles. My experience with this new Corvette have been nothing but issues.

Fraudulent sales. In late October I purchased a vehicle from Herb Easley Chevrolet in Wichita Falls. I found the car online. I talked to a salesman and we reached a deal. The deal was 3%+ interest, 300+ per month for 60 months. I was out of town. The salesman mailed me the papers to my job site. When I received them, the note was for 72 months. My wife texted the salesman and said that was not what we agreed on. We wasn’t buying the car for 72 months. The salesman stated it was a financial department mistake. When we come to get the car, the papers will be for the 60 months. We show up to sign the papers and get the car. The financial guy had the papers printed out. I looked at them and they were correct and then I signed. They were as stated above for the 60 months. He went to put the papers in a folder and said he was out of folders, for us to go with the salesman and have him show us about the car while he found one. After the salesman showed us the car, another salesman brought us the paperwork in the folder. I never looked at it again. I went to pay it off and the bank said the note was for 72 months. This is what I claim the dealership did. They had the 72 months paperwork, then, they printed another paper with the 60 months as well. They showed me the 60 month one. I did not calculate the 60 month and the payment to see what it totals. The totals were the same on both contracts. Like everyone else, I just paid attention to the monthly payment and amount of payments. Once signed, they shredded the 60 month one and put the 72 month in my folder they had to go look for. This is all possible because they don’t have financial contracts that are put together. They use single page typing paper. I told the dealership I could show her exactly how they did it. She claimed their dealership would not do that. Strange that both employees somehow don’t work their anymore and they are under new management since I was in there. It’s not rare salesman come and go, but the financial guys usually stay a long while. I strongly recommend you not shopping at this dealership and I hope General Motors will investigate as well when I notify them.- [ ]

Have a 1999 Chev Cav 2.2 and still runs like new...keep the oil change and add...oil treatment every 5k...Motor runs smooth. A Family and friends always trying to get me to sale the car to them but never never will I get rid of my Blue (nick name) for the car....

The battery is located in the trunk of the car. I show up to work and I smell burning wires. Thats the smell I smell inside the car. I opened my door and I see smoke coming out of the cracks of my trunk I freak out, I popped my trunk open and see theres a fire inside my trunk. The day prior I was working on a vehicle so I had my toolbox, a brand new can of carb cleaner in my trunk where tools should go. Well the can had hit the battery terminals and my toolbox managed to find its way on top of the can causing the spark and the contents inside the can obviously kept the flame going caught the toolbox on fire. Thank God nobody was hurt but thats a poor design.If youre going to put a battery in a trunk as a maker of a car put it in a contained area. A box of some sort. Protect the battery from anything a person may put in their trunk. Or even have another area for storage space for your tools, jumper cables, tow rope things like that keep the battery separated from anything that could be hazardous. That should only be common sense.

One owner, one person, great little car for road trips or bobbing around in the city, cheap on gas whether in the city or on road. The most people I would take in a car this size would be 2 people. Great for someone going to college for touring around. I have owned a 1979 Chevette and all I can say is it was the best car I have ever own.

Like most auto manufacturers Chevy has lowered the quality of their engineering and increased the cost of their automobiles. Chevrolet is my favorite American brand automobile, but because they have outsourced so much of the parts that go into their vehicles, I think it gives way to a conflict of interest for the competition.

So far so good, except when we had to replace the tires because they were dry rotting and a sensor needed to be replaced. Other than that the car is comfortable to drive and has good pickup speed for a four-cylinder. Also, seats are comfortable, mom was the one that chose it. She had seen and advertisement in the paper and wanted to go look at it. After test driving it, she asked me how I liked it, then she bought it. However, I dont like the fact that it is made in Canada, should have been made here in the USA. I also dont like having to reset the clock when daylight savings time goes into effect. Also would like a full-size spare tire instead of the donut.

I loved the style of the car. The Chevrolet Cavalier was an older car, but it was a great little car. It got great gas mileage, Air conditioning and FM Radio and it was just the right size car for me. It looked like a sports car, but with a 4 cylinder engine, and had all the features that I needed in a car. It had a roomy trunk for groceries and enough room in the back seat but I would have liked to have a little more room in there for the passengers.

Purchased a 2012 Chevy Suburban on Feb 4, 2012. Current mileage is approx. 19,170. Where should I start? The buying experience was of course easy and welcoming. However after that everything went downhill. The first problem I experienced was I found a lease paper in the truck with someone name on it. I do not know if I still have this paper or not. However the mileage in and out was not disclosed on the paper. I was told the vehicle had 10 miles on it. When I left the dealership and upon finding these papers I checked the trucks mileage it stated the truck had 160 miles on it not 10. I let it slide. The next issue was the metal piece inside the body stripping was rusting through the rubber. Rust was oozing out of this body stripping on all four doors. The truck was only 1 year old. I took the truck to the dealership I had purchased from. The service personnel at the dealership told me this isnt the rust belt nothing rust here it is just dirty water all Suburbans gets dirty water there. Knowing he was being smart I took the truck to a body shop. The body shop took photos and said this is warranty work. When the guy pulled the molding apart rusty water spewed out at him. I stated, Try getting that done down at Chevy so I want you to fix it. He stated he would be glad to fix it but he wouldnt charge me he would charge Chevy since it was warranty work and each of these door strips cost 120 dollars plus. He said he would call me. Several hours later my phone was blowing up with calls from the dealer. Come to find out the dealership doesnt have a body shop and that shop does paint and body work for them. Well Chevy reps were going crazy. They asked me to bring the truck in to inspect it again. So I did. The manager of the service department stated to me, I could blame this on you but you take too good care of this truck. He was infuriated with me to say the least. I told him what his employee said to me and he was even more livid. It took a total of 3 to 4 weeks before they called me with the new molding to install in the truck. After all that nonsense a year later that molding was also starting to rust. This is because Chevy doesnt seal the molding and there is a slit where the piece join and water gets down in there from washing the truck and such.The next issue I was having troubles {and still do} with my tranny getting up to 195 degree temps driving in the city in the summer. I do not tow with this truck. The running temps of these trannys are 175. These Suburbans run hot. So I decided I would order an auxiliary external tranny cooler. When I went to the same dealership to get it installed I sat there for 4 hours before they came and told me, The part wouldnt fit we tried every way possible to get it to fit and it wont. Why were you trying to force the wrong part to fit my truck, I asked. They didnt respond. Come to find out these Suburbans can take two different tyranny coolers one cheaper and the one for my truck a whopping 374 dollars.The cheaper one is about 100 dollars. Thats not including installation. I said forget it and walked off. One time I had looked up a part online and it stated the sale price and the normal price. When I went to that dealership they did not charge me the sale price but the full price for a part that was on sale.The next issue we had a cold winter in 2014/15 and the beginning of 2015 my OEM battery died. I called Chevy roadside they were the best so far. The truck being under extended warranty major guard a 2500 dollar warranty. Knowing it did not cover the battery but I had to go to the dealership to get the truck serviced because of warranty. I called the dealer and they were too busy to put a battery in my truck. There is only 2 Chevy dealers in town and both stink. So I digress I drove the truck the next 6 days on that jump then it died again. Chevy roadside came out again and jumped it told me the cells were about all dead. I drove to that same dealer. Meanwhile my volts were jumping everywhere from 17 down to 13 up to 16 down to 12. I was scared the truck was going to shut off. At the dealership the service rep said that battery wasnt under warranty and I agreed since the bumper to bumper was expired. I asked for a ACDelco gold to be installed. A 200 dollar battery. The dealer was having a battery sale so it was a little cheaper. Sitting in the waiting room, I had been up for 20 hours, the same guy comes and tells me the mechanic thinks the battery is under warranty so we are trying to charge it. That shows you how these people treat warranty work. Trying to recharge a battery that over half the cells are dead its not a wise move. I snapped at the guy and said, Hey I thought we agreed that battery isnt under warranty and I asked for a new battery so why wasnt it put in so I can go? Finally after 3 long hours I got the new battery. Its weird because every time Chevy roadside sends someone to jump my truck they look for the battery on the drivers side and when not finding it there think someone stole my battery. My battery is located on the passenger side and I have an empty slot for a second battery. So Im wondering if these trucks need two batteries when towing. I digress. That was the last time I went to that dealership. Since I have replaced my OEM battery my truck has other problems. My daytime running lamps work off and on. Two months dont work then one magical week will. Another problem when I turn my A/C on this terrible vrrr noise from under the hood and my volts plummet very quickly. I just sit and watch the volts plummet down to 12. I have to turn off the A/C then the volts go back up. Other times there is a 50/50 chance the volts will either read 14.2 or they rise up to 16. Before the OEM battery went out my volts always read 14.2. Now GM tries to tell me the voltage regulator isnt correct? It read 14.2 for three years. Its correct. I guess another battery is being fried. I can go to the store, park, turn off, come back out 40 minutes later turn on and automatically the volts are 16 and will stay there the whole 30 minute trip home. No phone or laptop charging etc. So there is no extra load on the voltage regulator. Come out the next day turn on and drive the volts will be 14.2.Next trip volts are soaring. So I went to GMC. I told them about it. I asked them to check my alternator. After checking the alternator they told me there was nothing wrong with it and they said there is a TSB on these trucks that they will do this. I called Chevy themselves and Chevy asked for my VIN number. I gave it and Chevy said that the TSB was not attached to my VIN. So remember TSBs are attached to VIN numbers and not all models. This is what Chevy told me. However Chevy did nothing to help me with either one of their dealerships to get these problems fixed.I had enough of their lack of customer service. They only seem to care about getting that 50,000. They dont make them like they used to. Right after my bumper to bumper expired in 2015, after that cold snap, I noticed I have the infamous cracked dash. On the left side of my passenger airbag. Then just this January after the temps got down to 28 I noticed one night my dash was bowed inward and had actually came apart from its own seam. The part by the windshield is now loose. It appears to me these dashes cannot take temperature fluctuations. My dash had contracted from the cold and was literally bowed downward to where I could easily place my finger under the dash part by the windshield. This part of my dash contains a sensor I believe its for the lights on the truck. I read on the internet that apparently at one time Chevy was trying to blame the dashes cracking because people using Armor all. Well Chevy I got some news for you I DO NOT USE Armor all. I pay the 16 to 18 bucks plus tax for the ACDelco tire dressing. A Wisconsin lawsuit alleges GM knows about this defect. According to the suit, GM hired a company to see if common cleaning products like Armor all were to blame. See I buy GM products to clean a GM product. I use the detailer, carpet cleaner and this ACDelco tire dressing all are sold at the dealerships. These products did not keep my dash from cracking nor my running boards fading to gray. So which is defective their dashes or their cleaning products? Buyer beware! The Chevy dealerships and the one GMC I dealt with were kissing face to get that paper in their hand but when business got real they never helped me get my truck fixed. Dont let Chevy tell you that your dash is cracking cause Armor all. I purchase about 2 to 3 bottles of this Tire Dressing stuff a year plus use a sun visor. The product does not keep running boards from fading and cannot keep a defective dash from cracking. Its good for leather seats though. So I use GM product that states will help prevent dashes from cracking and my dash cracks and splits and comes apart. Now a new dash plus labor around 1300 for a replacement 2007 2012 dash. The same dash? Thing will crack again probably and if it does then I would have spent 433.33 a year for three years before the cracks return or 260 a year for 5 years before the dash cracks again. Thats more a year for a dash than regular maintenance. If it was a 20,000 dollar automobile I would expect such things. Chevy always brags about exquisite quality. This is not that at all. Too much heartache, grief and nonsense over this truck and its needs. I have included photos. One of them you will see the body molding and if you look closely you can see a rust line on the paint coming from it. 88865221 - GM/AC Delco Vinyl, Rubber and Tire Dressing - 16 oz. This product is an interior and exterior vinyl, rubber, tire and plastic cleaner, conditioner, and protectant. The product is a non-greasy, premium conditioner that provides outstanding long lasting shine and protection to all tire, rubber, vinyl, and leather surfaces. The products water based formula leaves surfaces shiny, protected and dry-to-the touch. The rich pH balanced conditioning formula penetrates beyond the surface to help rejuvenate and maintain pliability and integrity of the covering. It is specially formulated with ultraviolet blocking agents to help keep surfaces from cracking, fading and hardening, defending them against the harmful rays of the sun.Chevy reps and employees have been extremely rude and arrogant towards me. I cannot get my truck fixed with the 2500 dollar warranty I bought from Chevy since the dealerships throw a fuss about warranty work and dont seem to like to do so. This ACDelco tire dressing did not prevent or help prevent my dash from cracking nor keep my running boards from fading to grey. This truck seems to have some sort of electrical problem and I dont trust driving it anymore. I do not recommend paying 50,000 for this truck. If Consumer Affairs would like to see anymore photos or receipts please let me know. Thank you.

I have the 2015 Chevy Silverado and have been very satisfied with product. Has the comfort of a automobile and drives like a automobile, have had no issues and the manufacturer has been awesome in maintaining it.

Driving a 2019 Chevrolet Impala has been a mixed experience. It had a very smooth and comfortable ride. The seat, which appeared to be ergonomically designed, actually hurt my back after a few minutes. The transmission generally was efficient and smooth, but without warning occasionally jerked or failed to accelerate sufficiently from a stop. The arm rest on the console was too high and my elbow hit it every time I made a right turn. And the drivers side mirror was huge and blocked my forward vision when I made a left turn. Overall a seemingly good car that Ill never buy.

GM and my dealership resolved this issue. The general manager got in touch with me and took care of everything.

Ive always owned a Chevy, but have driven other cars while being employed by a automobile dealership. My Chevrolet is the most dependable truck Ive had. I have a 1999 Suburban and Ive never had any more than a flat tire or dead battery...

Chevy first car in 1963. Drove 1957 Chevy. Had a 1958 bel air. Had a 1972 impala. Always liked General Motors. Got a 1969 Camero after getting out of the Air Force in 1972. Never had any major break downs of any cars except accidents.

The Chevy that I bought most recently has been a really good car so far. It does not take much gas to fill it up and once you fill it up it will for miles and miles before you have to fill up again. I also like the fact that it is small and you can park it just about anywhere and turn it around on a dime.

I’ve been a Chevy driver for 20+ years but will never buy another one after the one I have now. I currently have a 2013 Silverado crew cab. Not my first one but over the years that I’ve had it 2 of the handles have come off 2 different doors. I’m single and not many other people get in my truck. I’m not rough on it and it’s frustrating that this has happened twice. It’s right at $200 to have the handles replaced with part and labor. My daughter has a Suburban and 2 different handles have fallen off her vehicle, and my neighbor has a Tahoe and one of her handles fell off also. I thought it was just me but obviously it Chevrolet. Crazy!! I’m 57 and I’ve had a lot of vehicles in my many years of driving and I’ve never had this happen before. As much as these vehicles cost, they are made cheap!! Never again!!!

So I just bought a 97 Chevy Lumina with about 86,000 miles on it and my ** made the mistake of mixing the original red coolant with the standard green coolant you get literally everywhere. Now my coolant is the outside weather and I have to drain that crap out and replace it with the green stuff since it is apparently safer than what the manufacturer provides. Bit of a miracle that I got a 97 Lumina under a hundred thousand miles in 2019 so Im not going to destroy it with bad coolant. With the mixture, the car now raises its temperature rapidly at a stoplight and Im going to have to drain that stuff before Winters end. Fortunately the temperature quickly goes back to normal once the car moves.

I think my car has good value, but it doesn’t stand up to other Asian and European auto makers. The quality of my car has diminished greatly in the years I’ve had it. I’ve had to do many repairs on it and they have been very costly. In comparison my mom bought a Mitsubishi the same year as me and hers has had minimal repairs.

I absolutely love the Chevrolet vehicle. It has been an amazing car for me. It has been very useful and I havent had any issues out of it. Its a great all-terrain vehicle. I can get anywhere I need to with the Four-wheel drive. I also love all the room it has inside so that I can haul anything I need to. Favorite vehicle ever Ive owned.

I have a 2013 Chevy Sonic that I purchased with 30,000 miles on it from the dealer. There was a recall on the car for the catalytic converter, saying high temperatures from the engine was melting internal components. Of course their fix was not to replace catalytic converters, but to reprogram the ECM running temperature. However they sent the recall slip to the wrong address and by the time I had gone to the dealer I already had a check engine light on, and they wanted 150 dollars to diagnose the problem. I had to get through emissions and get the light off so I went to the local Shell service station. They informed me my catalytic was almost completely melted and malformed on the inside. I contacted Chevy and they said it needed to go to the dealer to get looked at and they would make an appointment, but after a week of no contact from them and a need for emissions so I could register my car, I brought it to Shell and had the work done. Then of course Chevy called and said there was nothing they could do because I had the work done elsewhere. Not offering catalytic converters to customers whose had melted, after acknowledging the ECM they set is causing the issue, is despicable. After spending 1000 dollars on a new car, a part that should never fail, they certainly lost a customer in me with their poor handling of this issue.

It has been so far a very comfortable and easy riding easy driving vehicle. The color, the style, more room inside. Keyless ignition and doors. Power seats. Power windows and doors I love. The all wheel drive was main feature but the overall appearance helped. But it is a little high up off the ground. A little hard for me to get up into. It could be a little easier on gas compared to what I am used to. But it is getting better as it gets broke in.

I DO NOT RECOMMEND GM AND WILL NOT BUY ANOTHER GM VEHICLE!!! I contacted Chevrolet reference ** concerning the maintenance department at the dealership I purchased the vehicle from (Battlefield Chevrolet). Their maintenance is poorly managed and not knowledgeable about products and services. It took over 3 weeks to get back to me and when they did finally get back to me they didnt even know why they were contacting me. So anyway the customer service person was so incompetent. I asked her if she even worked for GM. She then refused to answer the question saying she didnt like the way I was asking her if she worked for GM so I hung up the phone. Contacted GM again about the issue and was told that they discussed it with the dealership and the issue was settled. So I asked to have another representative to get back to me but nothing yet. So know I dont have a place to get my vehicle serviced ref **. I dont recommend GM and I will not do business with them again.

The 2020 Chevy Equinox is a nice sized wagon. The ride is comfortable and the seats are great having the option to add air to your lower back for long drives. The only thing I do not like about this vehicle is that when the wind blows, it goes all over the place, especially if you have your window cracked. Overall, seems to be a good fit for my family!

This is what could happen to your new Chevrolet Suburban Premier. I’ve owned a 2011 and 2016 Suburban LTZ. I’ve also owned two 2018 Suburbans but I was never prepared for what happened to my 2018 Chevrolet Suburban Premier. I purchased a used 2018 Chevrolet Suburban Premier and the engine went out after a little over 100K miles. I understand that it is out of warranty based on miles, but since it’s a one-year-old car I reach out to GM leadership for some assistance.I sent an email to Mary Barra and all the VP listed on their website to get some form of assistance but GM flatly refused. It’s very disappointing that a $65K car, which I always service at a GM dealership monthly, needs an engine after 100K miles. I told them I would never buy another GM vehicle. If it were a company that purchases large quantities of their vehicles they probably would do something. Big companies don’t need assistance; a small guy like me is more in need of their assistance. It’s costing me well over $7000.00 to replace the engine at a Chevrolet dealership.

Chevrolet makes nice cars and trucks. I was very happy with my 2014 Volt Premier and I am very happy with my 2018 Volt LT. The acceleration is great, the ride is comfortable even at 6 and 250 pounds and the controls and features are those youd normally find in more expensive vehicles. I was rear-ended in my 2014 Volt by a Dodge Challenger and, although my Volt needed $6,500 in repairs, it was obvious that the Challenger was heading to the crusher in a boneyard.

Purchased my 2016 Chevy Equinox in May 2019. I fell in love with it immediately. The heated seats were my # one must have on my car. We have put at least 5 thousand miles and so impressed with its quiet ride and how it is so easy to drive.

Not one problem with the vehicle over three years. Very comfortable interior and easy to use controls. The one complaint would be the rear window to small. One improvement would be the addition of a cross traffic camera as a standard.

I purchased a new Chevrolet for reliability and to transport my family. Ive had it for 2 months and 2k miles and its been nothing but a nightmare and headache. Its been at a dealership 3 different times for multiple days at a time and Ive been given no loaner. So now instead of me being able to provide transportation for my family back and forth to school Im unable to do that. This is absolutely ridiculous and horrible. I chose a new GM vehicle over your competitors and its been the biggest mistake of my life.

I find my Camaro SS to be a very fun and enjoyable car to drive. Sounds and handles excellent. Im a little upset that my HUD is no longer working and is not covered under my extended warranty. I am very happy with the car. Not happy with the service department of the closest dealership where I like to get the car serviced. Chevy did an awesome job with the Camaro, the seats are comfortable, its easy to get in and out of, like my bigger cars, trunk is a great size, even with the top down. Its all around a great car!

The biggest issue with this service department was the time it took for an oil change and tire rotation, 5 HOURS, but I have listed all the details below. Pros: - Service was completed- Service consultant was pleasant Cons:- Timing. It took this service department from 10:15 am to 3:15 pm, 5 HOURS, to complete an oil change and tire rotation. I scheduled my appointment online and was told when I arrived that it might take up to 3.5 hours. I was not happy but needed the oil change today and assumed it might include something like a basic exterior wash for the time. At the 4-hour mark, I called the service department to get an update. After a few moments of not being able to find my car, I was told to give them another 1.5 hours to complete the service. - Price. When scheduling my appointment online, the dealership was offering a coupon for $29.95 + tax. The only fine print, directly from the coupon, was, “Tire balancing, tax, and more than 6 quarts of oil extra.”. Since I did not see a line item for tire balancing or more than 6 quarts of oil, I asked why I was being charged $12.89 more than the coupon, before tax. I was told that prices have gone up and they could not honor the coupon price. If that is the case, the coupon needs to be removed from the website. - “Shuttle”. I advised the service department I would be waiting there for my car. It was at that point they offered a shuttle, via Lyft, within 10 miles of the dealership. I opted to take them up on the offer, but just across the highway to the mall. At 4.5 hours, I ended up walking back to the dealership since my phone was about to die so there was no way I would be able to coordinate the shuttle back between the dealership and Lyft. At the time of payment, I see a charge for, “Incidental Reimbursement” in the amount of $5.67. I can only assume this was for the “shuttle service” they would take care of within 10 miles. - Lack of attention to detail. When I received the bill, I noticed a charge of just over $22 for 2 bolts. I knew I would have to pay for the bolts but remembered the conversation advising it would be around $4 and change, per bolt. I had to ask why the charge was so high before they even noticed it. Lastly, upon getting in my car, I noticed in the 5 hours they had the vehicle, no one could be bothered to reset the oil life indicator.

I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio quit working. Doesnt respond to touch. Also it does things on its own like blaring the radio full blast, calling people tick tick tick pushing its own buttons. Its caused me a few times a severe scare almost driving off the road because out of nowhere the Radio goes full blast!!! I only have 36,000 miles on it and warranty is over. How convenient. The transmission from day one slips, seems like its not going to shift and hard shifts enough to jolt ya! I am really upset with this vehicle. Ive learned my uncle has a 2016 Z style Colorado and his is doing the same exact thing. My cousins Impala radio does the same thing. It doesnt work! There should be a recall on these items and I cant understand why there isnt yet. What do we as owners have to do?

This car (2017 Spark) sucks. The user manual is terrible, doesnt explain many things like how to store a radio station, use the rear seat belts. I cant find a way to connect the seat belts in the back seat. No leg room, radio is complicated to operate and is distracting when trying to switch bands/station while driving. Dont go to this dealership. Find another. No car dealer is honest, but there must be better. I regret going there and getting this car.

My 2019 Chevy High Country has been a nightmare. Within my 1 st week owning my High Country I began to experience transmission problems. It would shift very hard between gears 3-5 up and down. I got hold of my dealer, Reliable Chevrolet in Springfield Mo, informed them of the issue, a shop foreman took a ride with me and Agreed it was not right. We set an appointment for one week out, I thought this strange to wait a week for such a serious defect, the truck got much worse during the week. I then took truck in, after 2 days I called to check on it. The dealer had not even looked at the truck, I expressed my extreme displeasure in this, my truck is my work truck and need all my tools to do my job as a home builder. I then thought it important to contact Chevy, I called customer care, they opened a case # and said a specialist would call within two days, 3 & 1/2 days later they had still not called.In the meantime I learned the truck I traded in was still at dealership, I called them and Chevy customer care and stated I am extremely unhappy with my brand new $65,000 truck having transmission issues within the first three weeks of ownership and wanted to unwind the deal. I would buy my old truck back and give them back their lemon truck that I had purchased, Reliable Chevrolet refused to not sell the trade truck, Chevy customer care, stated they would reach out to Reliable Chevrolet and see if they can help us get this resolved. In the meantime Reliable Chevrolet finally got my truck in to service and said it needed a brand new transmission. They contacted Chevrolet and they agreed and said they were shipping a new transmission. Would take 2 to 3 days for it to arrive & another day to install it.I called in in three days later to check and see if they had received the transmission only to find out that Chevrolet engineers had change their mind and said it needed a modulator part to work correctly. I was very displeased because as stated above they told me to continue to drive the truck for a week, it’s smoked, I could smell the transmission oil burning, and the hardness of the shifting had to be doing permanent damage to the truck. I have been a loyal customer of Chevrolet, for all of my personal truck and my company vehicles for employees have been Chevrolet’s. In the last 10 years I’ve purchased 25 brand new Chevrolet trucks. With my experience from this 2019 Chevrolet High Country, and the way I was treated by Reliable Chevrolet Springfield Missouri, and the very poor customer service from Chevy customer care who never did call me back until after week after Reliable Chevrolet returned my truck, I will never again purchased a Chevrolet vehicle or deal with Reliable Chevrolet in Springfield Missouri. My best advice is Buyer beware. My only voice With a large corporation like Chevrolet and this dealership which is very large in six states, is my buying power, they will no longer enjoy my business or have me or my company as customers, I have always spoken very highly of Chevrolet and actually argued with Ford owners about quality and service and brand loyalty, no more.

I bought a 2017 Chevy Colorado. I took it in for an oil change and rotation of tires. After I got the call that my vehicle was ready, I picked it up and was heading towards Ocala Florida and notice that my vehicle was rattling and swearing to the right. My wife told me move over to the right to take a look at why it was making such a rattling noise. She told me it sounds like you have a bad tire. I went to the medium and parked and took a look at the tires. The nuts and bolts were completely loose on all four tires. I was able to actually remove them with my hands. I called Ferman Chevrolet customer service and told them what happened and they wanted me to bring the vehicle back to them. I brought it back to them the following day because the car was not running right. The transmission seem to be making a noise and not changing shift. I took it to the dealership and they had to replace 3 of my tires and rims because they were damage from the time when I took it on the highway and the nuts and bolts were not tighten. They also flushed my transmission 3 times, because they noticed that there was a problem with my transmission. They told me that they had resolved the issue so I took my truck home. A few days later I started to notice that I was still having those transmission issues where it wasnt changing gears. I called GMC and filed a complaint against Ferman Chevrolet. They had me take my truck to another dealership to confirm the issues that I was having. The other dealership stated that it appear that it was a factory defect with the transmission. They claimed that they fix my issue. In 2 weeks later I was having the same problem. I called GMC and this time they didnt want to talk to me. I could not get anybody to help me with my truck that I had only had for 5 months. I did not have a choice because they werent willing to help me so I had to take a loss on the truck and trade it in for a Toyota Tacoma. I swore that I would never buy a GMC vehicle again. Be aware that this happened to me in a truck that was only 5 months old and had less than 5000 miles.

Worst car I have ever owned. Problem after problem. Just around 100,000 miles and already have replaced so much on this car. Thousands of dollars!!! Water pump, o2 sensor, spark plugs, coil packs, fuel injectors, engine valves, blower motor for AC, timing chain, front hub, goes through brakes and rotors almost yearly. Will tell everyone I know never to buy a Chevy!!!

Bought a 3500 diesel. Was told motor and tranny would last forever, after 3000 miles brakes wore out on a Saturday. Replaced brakes and rotors with aftermarket on Saturday night so I had a vehicle for the weekend, went to dealer on Monday morning and was told brakes were not warrantied, Brakes should last longer than 3000 miles so there was obviously something wrong. Was told to get the ** out and to go to the dealer where the vehicle was purchased. Went to original dealer and was told nothing was wrong. At 40000 miles motor started to knock. Was told it was a sensor. Replaced sensor. Still same knock. They finally take my truck in and admit the motor was bad. Gave me a loaner for a month then called to tell me they needed their loaner back because it was sold as I was rudely yelled at by general manager and was told that loaners were for a few days not for a month. They did not have a loaner to replace it so Chevy corporate told me they would send me a refund if I had rented a truck. Needless to say they took 3 months to fix my truck and after six months and numerous phone calls still have not received any money from them. Was a dedicated chevy truck guy until this whole fiasco. Never again. Truck is a complete junior $65000.

I sold my Mercedes CLS500 to buy a VOLT, it broke my heart but I found it necessary at that time. And I like the Volt, in sports mode it will outrun anything, the mileage is great, barely needs service, but it has one big downside - propulsion problems. At any given time theres a good chance your Volts little gas engine will start howling up like crazy, you will drive max 20 mph and sit (roll) and wait until the car gets over his propulsion power reduced moment... what can be very inconvenient if not dangerous on a freeway or driving up a hill. You might give it to your dealer for software updates, as this is the only service this car needs :) But the problem will come back. Also the initial 45 miles on a battery will get less and less, mine is currently 27. How much that all annoyed me? I bought my Mercedes CLS back and now we have 2 cars that could not be any more different form each other. Guess which one I drive most....

No vehicle is completely wonderful. But with the stop and go torture mine goes through it is real good. My Venture has tons of space for all my crafting supplies and even though it is 15 years old it gets at 20 miles per gallon and has good get up and go! Nice quiet, smooth ride and handles well in lousy weather.

While my Tahoe was a little pricey, I absolutely love it! I have owned Chevys most of my life; Camaros, Z-28s, Chevelle Malibu, Impala. Prior to buying my Tahoe, I had a couple of non Chevy automobiles. However, my favorite T.V. show is Criminal Minds, and I wanted a car just like the ones they drove. I kept my eye out for a good deal on a Tahoe, so I could own my dream car, and, finally saw it as I passed by a Chevy dealership. I popped into the lot, test drove it and thats all she wrote. I trust Chevys, so there was no research needing to be done! It has so many features, that even today, I still find things extras on this car that I didnt know I had. I feel very safe and secure driving it!

I would purchase the 2012 Chevrolet HHR LT again but they no longer make this model. Midsize SUV with a lot of room in the back. I have almost 89k miles and not one ounce of trouble. Very comfortable car and easily seats five people. Excellent gas usage and uses regular and flex. Comfortable leg room for long distance driving. Like the style and a way of staying in the SUV. Also had an Explorer Sport at the same time, but chose to use this most often. Tried Kia Soul, Ford Escape, Jeep and Chrysler Sebring. I was amazed at the power this Chevrolets 4 cylinder car had and its ease of getting in and out. I would have preferred the gas tank be on the drivers side though and the rear window wiper control higher up on the dash, although I didnt use it often.

First of all I’m not a person that can swayed easily. This truck pretty much sold itself. What I mean by that is it had all the things that were important to me, nice color, 18 inch wheels, chrome features, dark interior, nice front grill and sensible features like rear defroster, usb capabilities, better gas mileage and beautiful design.

I love the mileage I get on my Chevy Cruze, and the standard safety features including the backup camera. I wish the trunk was a little bigger, and Im not a huge fan of the new tendency towards the fancy cans of fix a flats instead of actual spare tires. Im sure it would be great to plug a slow leak but it wasnt very helpful when I had a blow out on the freeway!

It is a hatchback. Easy access to loading things. Popular model, silver color. Comfortable to sit in. Space for 4 adults. Back seat lets down for more cargo space. Has received great reviews and rewards. Great gas mileage, looks great and very stylish. Low cost too. Got good deal on payments. Easy to park and get out of tight places. I have greatly enjoyed owning and driving this car. But it has too much technology stuff in it that I do not use.

My Tahoe LTZ is all and more they said it would be. It is very stylish and beautiful. It has snap when you press on the gas at zero and even snap at 60 miles per hour. There is plenty of room for 6 people but I will say that the 2 sitting in the very back need to be agile or of the younger generation. Overall, I love my Chevy Tahoe LTZ. I would buy another one all over again.

I only had my 2018 Chevy Trax for about 4 months when OnStar goes out. It makes my radio not function right and my volume goes full blast on its own. Chevy still hasnt come up with fix yet. This is not acceptable. They need fix it or do something to get me a vehicle that works right. The radio been replace once. Also OnStar is a very important safety feature that needs to work.

I got this car from my mother who passed away and it has been awesome. I will never get rid of it even if it stops running. It was my moms. Some things mean more than anything. I feel she is watching over me when I drive this car.

THIS car is amazing. I just got rear ended on a highway. Me going 80km/h got hit at 100km/h and there are no dents, not even a scratch, this car is durable. Nothing can break it. Has always been a reliable car, good on gas, very small able to get from point a to b. I love my Aveo.

I love my 2015 Chevy Cruze LTZ RS. I actually had one as a rental car back in 2015. It was so comfortable that the 12 hour drive seemed to fly by. I love the look of it and enjoyed driving it. The Cruze has great pickup for a four cylinder car. The turbo gives it some really good take off. My 2015 now has 79,000 miles on it.

I dont drive much but its held up well despite being 15 years old now. It was a stylish car when purchased. I have had a good experience. Its been a sturdy and affordable car with only minimal repairs needed. This car has worked well for both city and country driving, for family trips and also as a great work car. Dependable, affordable to buy, to insure, and to repair, handles well during Iowas four seasons. However, the body paint hadnt worn the best, car does show some rust. But it has worked ok for family but on the small side for use with car seats and booster seats.

This is a great car but the overall experience is marred by some petty greed. The car comes with the ability to remote start; check battery, location, lock unlock; etc. This all comes with a internet connection through AT&T. They want between $180 to $420 per year to keep this service active. Thats absurd. My Ford provides these services free of charge. I understand that OnStar operators need to be paid but I am talking about basic tech services here. Is my car charged? When was it last driven? etc. I would love all that OnStar has to offer but I am unwilling to pay for it. Why cant Chevy provide basic informational services like Ford does for free?

The purchase of this SUV was record-breaking in that it was my first SUV and the newest vehicle I had ever owned. Within a year and a half I learned that GM believes that the engines in their vehicles can only be expected to last 5 years and that it is too bad, so sad that the engine in my vehicle stopped working. Anyone I spoke to found it inconceivable that a properly serviced vehicle would need to have the engine replaced at less than 100K miles.GM believes that since I did not have one of their dealers handle the repairs for my vehicles, there is nothing they can do as only their dealership can accurately diagnosis the cause of the engine failure and due to the age of the vehicle (barely 6 years old) it is solely my responsibility. The non-GM explanation as to the cause of the engine needing to be replaced was that the number one cylinder had grenaded damaging the electrode on spark plug.

I purchased a brand new Corvette SR in June of 2019. This is a body style that has been in production for 5 years. In September, my car was hit and required body work including a headlight. I found a body shop at a dealership and confirmed all parts were available for the repair. After confirming this, the car arrived at the shop less than 3 hours later on Oct 3. The service adviser committed completion by Oct 23. I got my car a month later (11/22) due to the headlight availability. All along, NO information was available until about a week prior to completion indicating The order (Headlight) was being processed Whatever that means. Once the headlight did arrive, the car was ready for pickup within two days. When a virtually new car is tied up for a month for something that is totally within Chevrolets control, they need to accept responsibility. Here is where they broke down in this long story. 1) Parts availability information is inaccurate. The parts manager can see inventory available but when he goes to request it, the item is reserved. Visibility of a reserve is a very basic inventory function. 2) Delivery - When a backorder does occur, available to promise showing an anticipated delivery should be the norm rather than leaving a customer guessing. 3) Allocation - They would move parts to build new cars before covering service requirements. Does this make sense? Build a new car knowing full well you cannot keep it roadworthy due to material shortages.4) Customer Service - I called in my complaint on 11/21. I have had multiple contacts since then til now 12/3. Today they called and left no message. Three minutes later I get an email indicating they have been unable to contact me. I called back less than an hour later and left a message. No replay as of this writing. They simply try to wear you down rather than step up and take responsibility for a problem of their creation.I absolutely cannot recommend Chevrolet as a go to source for a luxury or performance vehicle until they are prepared to manage the supply chain better in both supply and information. And provide a customer service department that actually is expected and empowered to do something about these problems.

I love my Chevy, the model, and everything about it. It is good on gas and very reliable and thrusts easy to get around with lots of room. It is a great family car and great for kids. It also has a good price.

I purchased my 2014 Chevrolet Equinox used and havent had any problems. I get regular oil changes and service checks to prevent unexpected issues. Winter driving is great. Handle and wheel control is outstanding. I went for service recently and a salesman tried to convince me to trade it for a newer model.

The reason I chose the Cheverlot Cavalier was the color and how it rode when I took it for a test drive. It was the perfect car for my small family. I didnt need anything big. The dealer was very convincing and told us about all the luxuries the car had, let us take it for a test drive and I was very pleased. I tested drove 2 other vehicles and they were not what I was looking for. They was nice but not what I wanted. But the last car I drive was suitable for me and met my expectations. Its got a lot of room in the trunk, tires are not expensive, doesnt take a lot to fill up the gas tank and gets me to work and other places I need to go without any problems. Like sunroof, radio, AC, seats are comfortable and the gas Mileage is amazing. But seat should be leather so they can be heated for cold days. For better quality maybe have power seats and windows instead of crank. Have more comfortable seats. Should have better radios in it and should get a backup camera so you dont hit anything or another vehicleOther than that Cheverlot Cavalier is one of the best cars Ive bought in years. If someone would ask me about buying a car I would recommend this model if they want something thats is easy in gas and just the right size. I would recommend it to all my friends and family and hope they would purchase and feel please about it. Also there is lots of different colors. In the car I chose comes with different luxuries. Its also American built car and not imported. I love it and I would buy another one.

In February 2017 I purchased a 2016 Chevrolet Tahoe with 26 miles, brand new. When it hit 2000 miles, the Tahoe stopped by itself, took it to the dealership, found nothing. Second time at 3300 again it stopped, stalled, took it again, found nothing. Third time 4500, took it in, replaced negative battery cable. Fourth time 5357, took it in, replaced fuse box. Really. Unbelievable. Frustrated, not confident in vehicle, safety issue. What to do, suggestions. Anyone.

We wanted an American made, quality car at a reasonable price and the Chevrolet Cavalier fit the bill overall. We have owned it since 2003 and are happy with it generally except for several window regulators have gone out on it. And we had to pay for the parts and also to get them installed. But still one back window to this day cannot be rolled down because it wont go back up. We would not purchase this model again just because of this problem. We have since read online that many others also experienced similar problems as well and we should have researched before we purchased it.

I have really enjoyed this vehicle and have taken it in many long road trips. It is quite comfortable to ride in for long periods. It has been very dependable. Only needed minor cosmetic repairs and regular maintenance such as new tires, replacing headlights, etc. I like the silver color and that it came with lots of features factory installed like sunroof, XM radio and GPS. I like that it has room for hauling stuff, the back seats fold down and it has a very spacious cargo. Also it gets excellent gas mileage and I just like the overall look of the car. But the backseat doors are very small and do not open wide. It makes cleaning difficult. I also am not able to put a bike rack on the back due to the hatch back. Also I wish the console between the two front seats wasnt there. I never use the cup holder and I have to put my purse in the back seat if I have a passenger.

Poorly Built Vehicle - Just told by dealership I need a new engine for 2012 Chevy Cruze (4 cylinder) with approximately 50k miles. Sure dont make them like Honda. So much for American made, will never buy Chevy again. How is this possible??? POS!!!

To start I love Chevrolet. Well I did. I have literally owned 15 Silverados from 73 to my 2019 and by far I am more disappointed in spending 50k on a z71 truck than anyone of my old ones. I drove through 1ft of water and it took out my engine. Some may say its my fault just like the dealer. However if you advertise a truck let alone a 4x4 z71 offroad addition it should be able to handle some water. I have had plenty of my old truck in 3ft of water/mud and kept going like champions. A lifetime of driving chevys and I still just cant believe this. And Im stuck with the bill. Absolutely horse crap. Besides all the recalls that are going on with starts and rear windows leaking.. Chevy needs to start taking pride in their vehicles again.

The Chevy Sonic LTZ Turbo 2015 gets great gas mileage. Its reliable, its small and in the backseat area it has a video player in radio. It also has bluetooth radio connections. I have had a few repairs but nothing major. Though I would like it to have more radio features, more room, dual AC and sunroof. They could also make OnStar GPS bigger when doing directions, make it easier to play videos on the TV, have a CD player loader, horn, armrest on passenger side and cup holders in back air vents in back. But other than those, I like the OnStar and XM radio. I also like that its a hatchback, has touchscreen radio, Pandora and USB port. It is easy to use radio and app for car information on gas mileage, oil mileage, turn car on and off and tire pressure diagnostics.

If anyone thinking about buying a Chevy, maybe you should give it a second thought. My radio quit, been trying, for a month, to buy a new one. Now before you get ahead of me you have to know that a radio is no longer just a radio. My radio (Chevy Sonic) makes all the noises for signal lights, seat belt chime, door ajar, oil pressure, overheat, stop engine, keys left in ignition and maybe some stuff I dont know about. You set all the stuff the car does: Rear wiper, lights on when leave and a dozen other stuff. ALL OF THE ABOVE NO LONGER WORKS. 3 years old and I cannot buy a radio, dont have them, farmed out to another company, back ordered for??? Called a US dealer (just across from me). He said last time he ordered one of them took 6 months. Thought I would buy used, cant. They are tied to your VIN number. Oh, and by the way, the price installed (they have to install, gotta use GM computer) has varied from $1300.00 to $617.50. But because I cannot buy one have not spent any money. DOES GM care, nope, they just tell you the dealer (not you of course) must order and wait. IMPRESSIVE HUH!

Love my bolt. Easy to drive. No gas needed. Handles like a dream. Has a lot of great features especially the one pedal feature In the L drive position when you take your foot off of the excellent stir the car comes to a stop.

I bought a Chevrolet Sonic certified preowned and the customer care for routine maintenance is fantastic. This is my first GM model purchase but it will not be my last.

I had the Chevrolet Sonic less than 6 months and had to get a new transmission. They had the car for over 6 weeks. And now same problem all over again and it is dangerous to drive. Gas mileage horrible - less than 30 on highway. Chevrolet and the dealer could care less. They got their money so I am stuck with a bank loan and a dangerous car.

The Chevrolet Trax is a smallish car, not made for two full size people. And I would recommend the upgraded seats. With that being said it is a strong runner, great gas mileage (Im getting 27 to 30 mph, running up and down the mountains in Colorado) and the all wheel drive is has done well in snow up to 18 so far this year. Overall I am pleased with my purchase.

My Chevrolet SUV is dependable and its a great brand. I dont have problems with it and I havent had to change many parts. Theres plenty of room in the very back to store all kinds of things from groceries to luggage. Car seats fit easily for the kids. Gas mileage isnt the greatest but for the make of the car, it is decent. They are great family cars and an easy to drive vehicle as well.

We have purchased Chevy vehicles for at least 10 years. We have never had a complaint about any of our vehicles. The new innovations from the power plant, to the look and style of the vehicles has always been an eye catcher. We look forward to our next vehicle and the way things are looking by the time we are ready they will be flying Chevys.

I really wanted a Jeep and bought one. For the three month that I had it was broke down more than I drove. They kept fixing it until the guy said it was enough so they offered me a Equinox. It drives nice, it’s good on gas, the only thing is I’ve went from a eight cylinder to a four, big difference! Would still go for a Jeep! My dream!

I have read and read the reviews about the transmission and about being hesitant to go after you make a stop at sign or light. My 2015 Chevrolet truck does that and has 26,000 miles on it. Brought it in and was told that its normal and there is NOTHING they can do about it. My uncle has the exact same truck brand new and it does not do the same thing as mine. I told that to the service tech and his exact response was, He got lucky!!! Jerk!! I was so upset about that. Have had no help with this. I am scared when driving my truck because it could cause an accident or something. And ALL you get from our local Chevy service people is, There is NOTHING we can do. Unacceptable!! I wish I never bought this truck!! I have paid off 4 Chevy Silverados and NEVER had this issue. What is there to do next?

Bought a brand new 2018 1.5L Malibu with 2 miles on it, have had extreme acceleration problems off and on everyday. It will have no power and sit at 3400 rpms even when the pedal is at WOT. Dealer cant duplicate the problem so were stuck with it... Monitoring it thru the OBDII port I can see that there is little to no boost PSI on the turbo during acceleration when Im having this issue. No check engine lights on at all and we now have 1700 miles on it and it hasnt stopped giving us issues.

I fell in love with my Chevrolet when I first saw it. I wish that it would speed up when I need it to. I would also like to have a back up camera and I wish I had leather seats or heated seats. Also, it needs to have better brakes and better steering for me and other people driving it. But other than those, I like how compact and cute it is. Its very lovely and eye catching to many people. I also love the color of the car. It suits me very well. I love this car overall.

I have always said Chevrolet was the best vehicles; but I was wrong. My next car will NOT be a Chevrolet. I bought a 2019 Chevrolet Malibu in 2020 with approximately 40,000 miles. In November of 2021 the car just died as I was driving. My mechanic finally discovered the issue. An electric modulator went out. Since I bought the car used, Chevrolet refused to cover the cost. Thanks Chevrolet for nothing. Won’t waste my money again.

A complete waste of money for the purchase of this vehicle. I bought this new in August 2013 and every year since I have had it, separately from routine maintenance or normal wear and tear, I have had it in the garage to have some part replaced and whenever I have called General Motors or the dealership it is always the same response, Oh that is not covered under warranty, so basically NOTHING on their vehicle is ACTUALLY covered under warranty. Their bumper to bumper which is only 3 years or 36,000 miles whichever comes first is a JOKE!!They have used poor lousy parts in their vehicles and they are fully aware of it so they sit in their BOARDROOM and put their hands in the air because they just dont care but until they finally OWN up to the problem they have lost my BUSINESS!!! This business acquired a government bailout during the Bush administration and they DO NOTHING to assist their CONSUMERS!! I will never again purchase a Chevrolet/GM vehicle, this car has been nothing but a pain in my pocket!!

Chevrolet Beat is one of the best car in terms of pick up, mileage and road grip. Its very smooth car compared to my other Maruti and Honda cars. Very much suitable for small family and long drive. Beat never cheats in the road, and chances of accident is almost nil. Very good engine, and I hope GM will relaunch its products in India.

Does Chevrolet know they have the worst possible service department ever! General Motors have to re-think their products because you can get service if you need because all the service departments I have been to all have poor service. The truck I purchase is a good looking truck but it always has something wrong with it. I believe theyre selling lemons. Dont buy Chevrolet by GMC.

Good on gas. Cheap on repairs. Cant really complain. Its a Chevy. Probably my favorite car out of them all. Nice to drive and easy to fix. The colors are simple. I wish they would bring the Monte Carlo back. Great car. Was sad to see it go. The Camaro is ok but this one was better.

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.

I am writing to complain about my Chevy Cruze 2016 Limited Lt. I have nothing but problems with this turbo. The fan sounds like the car is going to take off. This happens when you run the air conditioner. The car surges and the car goes through a stage where it takes a minute to reset. The turbo has acceleration issues where it will be running OK then slow down to barely doing the speed limit. I have had it in the dealership 3 times. They always tell me everything is OK to have it back and it is doing the same thing all over again. I dont want a car with a turbo anymore. Too many problems. I feel that I cant get the answers Im looking for. If I contact the dealership they will just tell me how everything is OK. I pay good money for my vehicle and if it is going to continue to be a problem maybe they should let me trade it for another vehicle. I need to know who to talk to so I can get this problem fixed.

Our Chevy Suburban is black. It serves its purpose in transporting my family. I like that it has nine seats. I also like that it has a lot of trunk space to fit groceries, a stroller, sports equipment, etc. It has multiple cup holder for those days when we have drinks in the car. Overall, I am satisfied. However, I wish somehow that it had better gas mileage. Right now, gas mileage is terrible. I also dislike that the trunk door opens up. Id prefer a trunk door that opens sideways like the passenger door.

The HHR doesnt hold up as I was led to believe. The look is good but very little power for acceleration. Paint is dulling and worn. 2 blind spots backing up.

I own a 2007 Chevrolet Trailblazer SS. While I was driving down the highway in Chicago Illinois at approx 55 mph the vehicle self accelerated to the maximum throttle position (pedal went to the floor). I could not get the vehicle to stop. Applied both feet to brake pedal while moving like a bullet. The vehicle suddenly lost power and I lost control of the vehicle spinning me around at approx 80 mph and crashing into the median wall now facing on coming traffic with cars trying to avoid crashing into me. Most horrific and scariest experience in my life. Not a single airbag deployed leaving me with serious injuries and a completely totaled vehicle! When I contacted GM to complain about this issue they told me they would escalate my complaint and someone would contact me within 24 hours. However a week went by and no one has called to follow up, apologize, and or even offer concern and I contacted them every day after the accident. I was constantly told the same story someone would be in touch! This happened February 22, 2017. As a loyal GM customer I am highly upset!! And will never purchase another GM product as long as I live! I have owned nothing but GM my entire life but never again. This company cares nothing about life whatsoever. They only care about the almighty dollar! After doing research I found several complaint about this unintended acceleration issue as well as no airbag deployment. Only by the grace of god I am alive today! Shame on you GM. You have lost a customer for life and I will tell the world how selfish and inconsiderate you are about caring, about quality of your cars, as well standing up for your mistakes! I could have killed my family as well as other families in the process and they wont even recall the vehicles to prevent further crisis situations. They wont do so until many families have died and it cost more to pay the claims than to recall the vehicles. As a 701 union mechanic I would be ashamed to even be employed by this so called manufacturer! Owner beware. If you own a Chevrolet Trailblazer get park it now and get rid of it! Dont take it to be service. They will most likely turn you around and say your vehicle is fine! Salvage that vehicle and do your research before you buy anything else!

I was able to buy a brand new Chevy truck with several upgrades with a 12k sale in effect, allowing me to turn my negative equity in a horrible diesel jeep into my truck loan and walk away with a great rig that fits the whole family, hauls the hay, handles amazingly in the snow with seat and steering wheel heaters for the frigid Central Oregon Winters. Great hauler on the camping trips with camper in tow. Its sporty and tough and at sale price came in at only 36k. Amazing deal, amazing dealership at Chevy of Bend. Love my truck.

I own a used 2004 Chevy Tracker. Up to now it’s been reliable. The body doesn’t have a spec of rust and the engine and transmission are still running strong. The issue I have is with the integrity of Chevrolet Motors. Recently while driving on the highway my left front wheel became unresponsive and the front end vibrated violently. My mechanic informed me that the front cross member/subframe had rotted out. After doing some research on the internet I discovered this is a known problem and the warranty was extended to 10 years or 150k mile.When I contacted Chevrolet Customer Service to see if they would still honor the recall they refused because it was past the 10 year warranty. This is disturbing because it is a known and documented SAFETY defect. My realization is that Chevrolet still puts economics ahead of the safety of its drivers & passengers. So if you’re an advocate of Chevrolet please check the internet for any recalls or complaints for your vehicle model on a yearly basis because our safety appears not to be Chevrolet Motor’s priority.

I LOVE my 2013 Sonic Hatchback, but I HATE CHEVY MARKETING!!! Ive tried for 7 years to get off their mail list and they ignore EVERY Request!!! Ive already stopped using their service dept. I am SO SICK on getting their Certified Service mailings and they wont stop. Ive tried opting out by calling GMC, The Dealer and using the gmcontactpreferences dot com, but these arrogant jerks have ignored my requests for 7 YEARS!!! What a waste of paper. I am sure I scared the crap out of the last person to answer when I called AGAIN to get off the mailing list. Im selling a car I love, and switching to Honda!

The Chevrolet was what was available to me for a vehicle with the amount of money that I was able to spend at that time and point. I have had nothing but problems with that model and had a Ford been available to me that is what I would have chosen. I am just not a fan of Chevy vehicles. I would rather own a Ford seeing I have never had an issue with a Ford and that is what I grew up around was Ford brand vehicles and when there was a Chevy in my family we always had problems with them.

Have had previous cars and I believe in buying American cars and the overall safety on the road is truly good. I do advise others to purchase this product. There are other vehicles I have owned but I feel safer driving this vehicle brand.

I love my 2014 Camaro. I love the way it handles and all the bluetooth capabilities. It has plenty of get up and go for V6, my husband and I are tall, we have plenty of legroom! The car is black, we had GM gray shadow rally stripes put on the car and it looks awesome!!

We have always chosen Chevrolet. We traded our 18 year old Trailblazer last April. It was hard as we never had to worry about buying big items. Our children have moved on to their adult lives and its just the two of us. We purchased a Trax and are very pleased with the size and comfort.

I purchased the 2019 Chevy Silverado Custom 4 door crew cab about 1 month ago. After seeing several of the other models and comparing the Trail Boss, the LTZ and others I went for what I thought was 1 grade below but, still above the work truck. The vehicle I wanted was being used by the dealers fleet dept. After taking a quick peak of the outside they took the truck to clean while I went to close the deal. After a few days of driving I realized the center console did not even offer storage. The truck drives heavy and lacks some of the great features my base 2015 Ram truck offered. Last week I jumped in my friends 2018 Ford F-150 work truck and it blew my 1500 custom out of the water with features on the steering wheel and stereo that come standard. Chevy is nickel and diming their customers. I will never buy one again and can not wait to get rid of it!

Just bought a new 2019 Malibu LT. Hydro mini cars find out what I wanted even drove a Mercedes and other small SUVs that I was interested in buying. After driving this I was very pleased on the performance and how smooth the troll and all the actors that were on it syncing smart car step its absolutely wonderful. I got a very good price on it being in the year in the month I dont know what it was but it was a very good deal and I was very satisfied with it.

Chevy sucks. Bought my 2016 Chevy Trax in September 2015. Its been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure its a module. I brought it to my regular mechanic who has a relationship with another Chevy dealer so I could save on labor, they have it for ANOTHER 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and its the same problem! They replaced the battery, and STILL the problem is still occurring and the dealer cannot figure out what is wrong. This is Chevys crappy product! Nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. Ive made 3 car payments in the last 90 days and still dont have a car to drive. I WILL NEVER BUY A CHEVY AGAIN!

Until everything started going wrong with this car. When I got the car I was told right away that I need to get the two latest recalls one for the ignition switch and the other one was for the electronic power steering motor -- which was done without delay. One month after this one of my headlights started getting water damage and both of the bulbs stopped working (150$ repair). Right after this my driver side speaker stopped working (which makes the blinker noise - another 150$ repair).The next issue that occurred was my whole power system unit stopped working (not even two months past getting the EPM recall fixed - 1200$ GM only repair) which resulted in them breaking my steering wheel cover (that they werent trying to tell me about or fix). The steering wheel was crooked and didnt drive straight (told the GM dealership and there wasnt anything wrong with it supposedly). Reported this to the appreciate channels -- Chevy shouldnt be able to get away with this kind of malfunction when the problem was identical to the EPM malfunction. Of course, no recall or any form of help came of it. Not even one month later and my gear shifter it almost getting to the point where it wont go into gear (hard almost stuck like feeling to get it into position). Once again GM dealership says that there is nothing wrong with it.Finally weeks after this issue my check engine light is on (yet to be diagnosis), have a feeling Im not going to be happy with whatever is broken this time. I seriously hate this car so much and I have low mileage. My 04 Chevy cavalier (that was burning oil, and ran dry a few times) never gave me any problems and ran like a champ. I seriously hate this Cobalt and the Chevy dealership Ive taken the cobalt to. As soon as I can Im getting rid of this car and never ever going to buy another Chevy (it use to be the only brand Ive ever bought but your newer models are lemons).Chevy found a way to get their newer models to a certain mileage and then one by one everything stops working or malfunctions! Ive never spend so much in one year on car repairs and they call the Cobalts sure money savers and even found a way for local news programs to market them like they are cherry cars. DO NOT BUY A COBALT OR ANY NEWER CHEVY MODEL-- YOURE GOING TO REGRET YOU EVER DID.

Customer service after purchase of car is excellent. Parts are in stock. Constant offers and rebates and freebies. Car has good safety features and drives well. I am satisfied. I know no car gets mileage listed and no car lasts forever. But this is also a USA car so I am supporting our country.

My husband and I purchased this vehicle after a car accident totalled our other one. Bought this car used and began noticing issues. We have had to replace the torque sensor which was $600 alone. Many Chevy vehicles were recalled for this issue. Today I get a letter in the mail telling me that the side impact airbag was recalled. But heres the catch, they will only replace it free of charge if its under 150,000 miles. The vehicle was over that when we bought the car! Airbag light has been on for some time now... I tried calling Chevy customer service and got nowhere. They asked me repeatedly what the letter said. So after reading it to them 4 times and being told there was no issue, yet Im holding the letter in my hands that I just opened. I hung up. This by far has been my worst car owning experience ever! I feel that there should be something in place for people that are buying these cars used, my safety is just as important as that of someone purchasing a brand new Chevy vehicle!

My Chevrolet is pretty good except I needed a new engine so the car kept breaking down on me and this was only a year in. Luckily I had a warranty on it so I was covered. Otherwise that would have been really bad. I wish the gas was a little better and that it didnt sound like a go cart. I also wish my windows worked better and had the GPS in it. We were going to get those factory installed but then that didnt work. I chose this car model because I was between this and the GMC Terrain. However the GMC Terrain was the first year it was out, I read online you should never buy a car the first year its out.

Its the best car I ever owned. The longest car I ever owned, hardly no major problems and good gas mileage. I wish they still made this one but the fact is they dont. Its been a god-send. I need a new one but that isnt going to happen. I love this car.

4cyl. Surprised of the pep. Live in north country. All wheel drive good on roads. Interior has plenty of room. But the Chevy Equinoxs back seat does not drop down flat. Inconvenient when have to pack things full in vehicle. With back seat tipping up this is wasted space.

We bought the Uplander cert - pre owned but it has really been a good car. It has a lot of room and the back seats fold down for extra room. It gets fairly good gas mileage too. We were looking for a Chevy van and this one came on the lot that day. We drove it and liked the way it handled. The price was right so we bought it and drove it home that day. However, I wish it had lock windows but other than that is an ok van. It doesnt have all the features my last van had but we really didnt need bells and whistles. The seats are not as comfortable as the last one either.