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Product Reviews:
There nothing like a Chevy for dependability, comfort, quality, good looks,
There nothing like a Chevy for dependability, comfort, quality, good looks, and something to be proud to drive. We have always owned Chevys, and or any GM product. You cant go wrong with choosing a Chevrolet.
I have a 2013 Chevy Trax, recently I had trouble with losing power on a tri
I have a 2013 Chevy Trax, recently I had trouble with losing power on a trip to the city. When I got to the city the check engine light came on. I checked the oil and it was down 3 litres. Which I bought and put in. I immediately brought the car to a trusted mechanic who informed me there is a special warranty on this, because it is a known problem, but I have to take it to a certified Chevy dealer to get it fixed. The problem is a PCV valve on the interchange cooler freezes off when temperatures go below -18. Well we live in Alberta so that’s a constant. Anyway because we took it to the other mechanic first the certified Chevy dealer refused to fix the problem stating, I can’t prove it. The ice is melted off. Never again will I buy any Chevy product, phoned their head office and more of the same runaround.
I come from a family that prided itself on owning Chevrolet trucks – truc
I come from a family that prided itself on owning Chevrolet trucks – trucks that ran for 200K+ miles. That came to an end for me today. I own a 2016 Suburban LT thats used as our primary family vehicle. At just over 64K miles, the car started to show signs of a delayed shifting between P, R, and D. It would hesitate and then jump into gear. The vehicle would also shake when on the highway and shifting between gears. The dealer first suggested re-programming the transmission and a fluid flush at a cost of $700, but the symptoms persisted. Upon further investigation by the transmission technician, I was presented with a price of $7,000 to replace the transmission with a remanufactured one.Visibly frustrated, the dealer suggested that I could approach GM about cost sharing of the repair, but only after performing a tear down of the transmission which was another $1,500. The dealer suggested that they needed to tear down the transmission so that they could identify precisely what went wrong and then report back to GM via a software application (not person to person interaction). Also, how convenient for GM and the dealer to have my vehicle taken apart before presenting me with a cost sharing proposal. GM already knows that the transmission needs to be replaced - and after its replaced, the broken transmission is sent back to GM to be remanufactured and sold to another dissatisfied customer whose transmission has failed because of poor mechanical craftsmanship.After several conversations with GMs Sr. Advisor and a Supervisor, which knew very little about transmissions or repairs in general, I was told that they would not consider any cost sharing until the tear down was performed - and it was my full responsibility to pay the $1,500 for tear down. So, before even knowing the full cost of repairing the vehicle, I need to pay $2,200? GM doesnt need the transmission torn down to address my issue. The Sr. Advisor and Supervisor should have had autonomy to escalate and do what’s right – which is be highly empathetic; own the mechanical flaw in craftsmanship; problem solve with me; and tell me that they’ll pay a certain percentage of the total repair cost to replace the transmission with one that’s been remanufactured.But, they didn’t do that; they didn’t stand by their product or their customer commitment. To me, it’s disgusting to see on GM’s website that they pride themselves on ensuring an exceptional ownership experience”. It’s a poor product and terrible company – that’s why they reduced the power train warranty from 100K in 2015 to 60K in 2016 – and have a class action lawsuit against them on the Yukon XL (not sure why Suburban is not on here, but will investigate). Ford may not be any better, but that’s where I’m headed – and that never would have happened had GM stood by their craftsmanship issue and done everything that they could have to satisfy me as a customer.
I got this car from my mother who passed away and it has been awesome. I wi
I got this car from my mother who passed away and it has been awesome. I will never get rid of it even if it stops running. It was my moms. Some things mean more than anything. I feel she is watching over me when I drive this car.
I fell in love with my Chevrolet when I first saw it. I wish that it would
I fell in love with my Chevrolet when I first saw it. I wish that it would speed up when I need it to. I would also like to have a back up camera and I wish I had leather seats or heated seats. Also, it needs to have better brakes and better steering for me and other people driving it. But other than those, I like how compact and cute it is. Its very lovely and eye catching to many people. I also love the color of the car. It suits me very well. I love this car overall.
Our 2018 Equinox is great. Exterior is sleek. Interior is roomy. Comfortabl
Our 2018 Equinox is great. Exterior is sleek. Interior is roomy. Comfortable ride and great cargo space. Love the remote start, heated seats are nice as is the built in GPS system. Great gas mileage. Backup camera help wife in parking lots. Wish it came with both front power seats. Also remember the driver. Wife is short and I can not drive so if I move the car and move the seat it takes her some time and effort to get it all set again.
We purchased a 2014 current and last style Impala to be manufactured. The I
We purchased a 2014 current and last style Impala to be manufactured. The Impala was driven less than 12000 miles. It is without question the finest automobile we have ever had the pleasure of driving. The ride is terrific, provides consistent 29 miles per gallon or slightly better in ideal conditions. The automobile has all the bells and whistles save factory navigation. We enjoy each and every amenities on this vehicle save one item. Im not a real fan of low profile tires. We will soon remedy the low-profile malady by downsizing from 245 45 r19 to a 17 in wheel which will be very close in total circumference with a much higher sidewall. This will provide a much gentler ride over bumps, bumps and road imperfections and still odometer and transmission will operate correctly. I am currently researching correct replacement wheel so as to accommodate the larger brakes on this vehicle. Offset and bolt pattern must be adhered too. I really believe in days to come current SUV fanatics will come to realize the sedan was a good buggie. For the life of me I do not understand and yet I do. What does not sell you bring off the market! So happy I was able to get one, and almost a new one, suits me. Lots of room and a joy to operate.
My first car was a 1980 Camaro. Loved that car and wish I still had it, hav
My first car was a 1980 Camaro. Loved that car and wish I still had it, have had other vehicles that fell short of my expectations, and they were not chevys. I now have a Chevrolet cruze and I love this car and knock on wood no problems and have about 115000 miles on it. A Chevrolet is all I will ever buy.
My car is 20 months old, has 19,800 miles and the engine blew up. I found t
My car is 20 months old, has 19,800 miles and the engine blew up. I found two other cars in my immediate area that had similar problem with similar miles. I say there is a quality production problem.
The GM Chevy brand speak for itself. Chevy has quality control, excellent p
The GM Chevy brand speak for itself. Chevy has quality control, excellent performance to the customer that services it regularly. A Chevrolet vehicle will give nothing other than an excellent ride! To have & own one is a treat to never forget.
For the most part its been a good car but we have had some issues. There ha
For the most part its been a good car but we have had some issues. There have been some issues with the engine and with the a/c which I was not happy about at all. You shouldnt have problems like that with a new car. However, other than those it has been a good car, good price, and good gas mileage.
We wanted an American made, quality car at a reasonable price and the Chevr
We wanted an American made, quality car at a reasonable price and the Chevrolet Cavalier fit the bill overall. We have owned it since 2003 and are happy with it generally except for several window regulators have gone out on it. And we had to pay for the parts and also to get them installed. But still one back window to this day cannot be rolled down because it wont go back up. We would not purchase this model again just because of this problem. We have since read online that many others also experienced similar problems as well and we should have researched before we purchased it.
I have enjoyed the Chevy Trax. I like the up to date technology and the sea
I have enjoyed the Chevy Trax. I like the up to date technology and the seats. I have had no issues whatsoever about the car except that it has no CD player and the windshield has cracked in three places.
My Tahoe LTZ is all and more they said it would be. It is very stylish and
My Tahoe LTZ is all and more they said it would be. It is very stylish and beautiful. It has snap when you press on the gas at zero and even snap at 60 miles per hour. There is plenty of room for 6 people but I will say that the 2 sitting in the very back need to be agile or of the younger generation. Overall, I love my Chevy Tahoe LTZ. I would buy another one all over again.
I DO NOT RECOMMEND GM AND WILL NOT BUY ANOTHER GM VEHICLE!!! I contacted Ch
I DO NOT RECOMMEND GM AND WILL NOT BUY ANOTHER GM VEHICLE!!! I contacted Chevrolet reference ** concerning the maintenance department at the dealership I purchased the vehicle from (Battlefield Chevrolet). Their maintenance is poorly managed and not knowledgeable about products and services. It took over 3 weeks to get back to me and when they did finally get back to me they didnt even know why they were contacting me. So anyway the customer service person was so incompetent. I asked her if she even worked for GM. She then refused to answer the question saying she didnt like the way I was asking her if she worked for GM so I hung up the phone. Contacted GM again about the issue and was told that they discussed it with the dealership and the issue was settled. So I asked to have another representative to get back to me but nothing yet. So know I dont have a place to get my vehicle serviced ref **. I dont recommend GM and I will not do business with them again.
Very glad that I purchased my 2019 Chevy Bolt last year. An amazing vehicle
Very glad that I purchased my 2019 Chevy Bolt last year. An amazing vehicle to have and an even better investment for our planets future. Hardly spend a dime after installing a home charger and still manage to get in tons of driving time and road trips.
Our Chevy Suburban is black. It serves its purpose in transporting my famil
Our Chevy Suburban is black. It serves its purpose in transporting my family. I like that it has nine seats. I also like that it has a lot of trunk space to fit groceries, a stroller, sports equipment, etc. It has multiple cup holder for those days when we have drinks in the car. Overall, I am satisfied. However, I wish somehow that it had better gas mileage. Right now, gas mileage is terrible. I also dislike that the trunk door opens up. Id prefer a trunk door that opens sideways like the passenger door.
No vehicle is completely wonderful. But with the stop and go torture mine g
No vehicle is completely wonderful. But with the stop and go torture mine goes through it is real good. My Venture has tons of space for all my crafting supplies and even though it is 15 years old it gets at 20 miles per gallon and has good get up and go! Nice quiet, smooth ride and handles well in lousy weather.
GM and my dealership resolved this issue. The general manager got in touch
GM and my dealership resolved this issue. The general manager got in touch with me and took care of everything.
The Chevy Sonic is a small car but it is one real good car and I love it a
The Chevy Sonic is a small car but it is one real good car and I love it a lot because it is really nice to have it. I like that the car has crews and wipers and good display for the settings. It also has good seating that was really cool.
I bought a 2014 Chevrolet Spark and I have had nothing but problems with it
I bought a 2014 Chevrolet Spark and I have had nothing but problems with it. The reservoir has been replaced twice and Im waiting on a part for it again. I have read reviews on the internet and numerous people have complained of the same issue they keep tearing up and making peoples cars run hot. Some people have even blown their engines due to this. This is ridiculous and Chevrolet should make it right for every Spark owner.
I own a used 2004 Chevy Tracker. Up to now it’s been reliable. The body d
I own a used 2004 Chevy Tracker. Up to now it’s been reliable. The body doesn’t have a spec of rust and the engine and transmission are still running strong. The issue I have is with the integrity of Chevrolet Motors. Recently while driving on the highway my left front wheel became unresponsive and the front end vibrated violently. My mechanic informed me that the front cross member/subframe had rotted out. After doing some research on the internet I discovered this is a known problem and the warranty was extended to 10 years or 150k mile.When I contacted Chevrolet Customer Service to see if they would still honor the recall they refused because it was past the 10 year warranty. This is disturbing because it is a known and documented SAFETY defect. My realization is that Chevrolet still puts economics ahead of the safety of its drivers & passengers. So if you’re an advocate of Chevrolet please check the internet for any recalls or complaints for your vehicle model on a yearly basis because our safety appears not to be Chevrolet Motor’s priority.
Chevrolet makes nice cars and trucks. I was very happy with my 2014 Volt Pr
Chevrolet makes nice cars and trucks. I was very happy with my 2014 Volt Premier and I am very happy with my 2018 Volt LT. The acceleration is great, the ride is comfortable even at 6 and 250 pounds and the controls and features are those youd normally find in more expensive vehicles. I was rear-ended in my 2014 Volt by a Dodge Challenger and, although my Volt needed $6,500 in repairs, it was obvious that the Challenger was heading to the crusher in a boneyard.
Purchased a Chevy trax last year and its one of the best cars Ive ever owne
Purchased a Chevy trax last year and its one of the best cars Ive ever owned. Good on fuel and plenty of room even for my dogs. Not a lot of truck space. I would recommend this vehicle especially to older people due to the good mileage it gets on a full tank.
I purchased a 2011 Chevy Cruze, mind you im a previous SUV owner. I was app
I purchased a 2011 Chevy Cruze, mind you im a previous SUV owner. I was apprehensive about going back to a car, but when I saw this sleek, sporty car I said I had to try it. I love the style, comfort, gas mileage is awesome because I commute. Chevrolet did a great job with this car. I want to go back to a Suv. But can’t bring myself to do just yet. I love this car.
We purchased a 2016 Chevy Impala for my husband. In the 3 years we have had
We purchased a 2016 Chevy Impala for my husband. In the 3 years we have had the vehicle, we have replaced the following items: 2 batteries, 1 starter, 1 purge valve. I am writing a review today in regards to the purge valve. Our check engine light came on and so we took it to our mechanic. The mechanic stated that the purge valve needed to be replaced, so we replaced it. 3 days after we paid for the repair, a letter in the mail came from Chevy stating the purge valve may be bad and to take it to the dealership to be replaced. Since we already replaced the valve, I applied for the reimbursement. Chevy is denying my reimbursement since it was not done at the dealership. This is the last Chevy we will ever own.
I’ve been a Chevy driver for 20+ years but will never buy another one aft
I’ve been a Chevy driver for 20+ years but will never buy another one after the one I have now. I currently have a 2013 Silverado crew cab. Not my first one but over the years that I’ve had it 2 of the handles have come off 2 different doors. I’m single and not many other people get in my truck. I’m not rough on it and it’s frustrating that this has happened twice. It’s right at $200 to have the handles replaced with part and labor. My daughter has a Suburban and 2 different handles have fallen off her vehicle, and my neighbor has a Tahoe and one of her handles fell off also. I thought it was just me but obviously it Chevrolet. Crazy!! I’m 57 and I’ve had a lot of vehicles in my many years of driving and I’ve never had this happen before. As much as these vehicles cost, they are made cheap!! Never again!!!
I purchased a New Chevrolet Tahoe 2018 White Pearl and on the second day no
I purchased a New Chevrolet Tahoe 2018 White Pearl and on the second day noticed a ZIT under the paint and looked around and saw hair fibers and sand under the white paint. I took to the Dealership and they sent to an Autobody Shop and it came back with a different shade darker, not happy with the result and sent to another Autobody shop in Clovis California and it came out ok. There were more fibers and fisheyes noticed and sent back again. This time it was totally torn apart and my vehicle was in there for 11 days. Spent 55k on a new Chevrolet Tahoe and this is what I am dealing with. I noticed more fibers in the paint and need to take back. Really looking to take them to court, because Chevrolet is not doing anything to remedy or compensate me for the issue I am dealing with. Purchased at Keller Auto in Hanford California.
I absolutely love the Chevrolet vehicle. It has been an amazing car for me.
I absolutely love the Chevrolet vehicle. It has been an amazing car for me. It has been very useful and I havent had any issues out of it. Its a great all-terrain vehicle. I can get anywhere I need to with the Four-wheel drive. I also love all the room it has inside so that I can haul anything I need to. Favorite vehicle ever Ive owned.
Bought a 3500 diesel. Was told motor and tranny would last forever, after 3
Bought a 3500 diesel. Was told motor and tranny would last forever, after 3000 miles brakes wore out on a Saturday. Replaced brakes and rotors with aftermarket on Saturday night so I had a vehicle for the weekend, went to dealer on Monday morning and was told brakes were not warrantied, Brakes should last longer than 3000 miles so there was obviously something wrong. Was told to get the ** out and to go to the dealer where the vehicle was purchased. Went to original dealer and was told nothing was wrong. At 40000 miles motor started to knock. Was told it was a sensor. Replaced sensor. Still same knock. They finally take my truck in and admit the motor was bad. Gave me a loaner for a month then called to tell me they needed their loaner back because it was sold as I was rudely yelled at by general manager and was told that loaners were for a few days not for a month. They did not have a loaner to replace it so Chevy corporate told me they would send me a refund if I had rented a truck. Needless to say they took 3 months to fix my truck and after six months and numerous phone calls still have not received any money from them. Was a dedicated chevy truck guy until this whole fiasco. Never again. Truck is a complete junior $65000.
I love my Chevrolet Malibu. Its been a great car. Gets pretty good gas mile
I love my Chevrolet Malibu. Its been a great car. Gets pretty good gas mileage and has a lot of power and seats 5 passengers. It is 20 years old and runs like a top.
Chevy would only tow 25 miles for roadside assistance tow, I find this very
Chevy would only tow 25 miles for roadside assistance tow, I find this very unpleasant. Many other brands offer roadside towing and as long as it goes to a branded dealership for service, they dont care if its more than 25 miles, of course I dont expect them to tow it 500 miles but when the dealership within 25 miles says that they cannot take the vehicle for service before a week, I think its a valid reason to use a dealership which is 13 miles more than 25, and roadside should cover, its one of the reasons ill never buy chevy again, on top of the reason that the water pump blew after 16 months and less than 20k miles.
Ive always owned a Chevy, but have driven other cars while being employed b
Ive always owned a Chevy, but have driven other cars while being employed by a automobile dealership. My Chevrolet is the most dependable truck Ive had. I have a 1999 Suburban and Ive never had any more than a flat tire or dead battery...
This is my very first car purchase. A car that I fell in love with and buil
This is my very first car purchase. A car that I fell in love with and built myself down to the features in this car. Car purchased 8/16/17 drove off the lot with 30mi on it. About a week after having the car it shut off on me and has been happening since. For a brand new car why is it shutting off intermittently? This car has been in and out of the shop since I got it. The dealership Carl Black of Kennesaw finally witnessed it after having my car for about a month in January and replaced the fuse block which they thought was the issue. 2 week after getting my car back it shut off on me again! Brought them the car back the following day for them to keep it for two weeks and put over 1000mi on it. This is beyond ridiculous. Chevy is telling me they cant buy my car back because its under warranty. But dont safety issues qualify my car as a lemon?! If this car dies on me on I-75 and I get into a car accident will GM/Chevrolet really want to deal with this type of lawsuit?
This is a great car but the overall experience is marred by some petty gree
This is a great car but the overall experience is marred by some petty greed. The car comes with the ability to remote start; check battery, location, lock unlock; etc. This all comes with a internet connection through AT&T. They want between $180 to $420 per year to keep this service active. Thats absurd. My Ford provides these services free of charge. I understand that OnStar operators need to be paid but I am talking about basic tech services here. Is my car charged? When was it last driven? etc. I would love all that OnStar has to offer but I am unwilling to pay for it. Why cant Chevy provide basic informational services like Ford does for free?
I have had a lot of issues with my Chevy from the radio to shaking to Other
I have had a lot of issues with my Chevy from the radio to shaking to Other problems. Very disappointed in this vehicle. The dealership was no help with the issues considering I spent a whole took Lot OF Money. They do not stand by their product.
We have had this Chevrolet Astro since 2004 and have had no trouble, except
We have had this Chevrolet Astro since 2004 and have had no trouble, except for the air conditioner. We had to replace that. That top coat is peeling but it still runs great. We are sorry they stopped making them. Will be replacing it in a year or two.
This is probably a fine car for short trips in climates that dont get snow.
This is probably a fine car for short trips in climates that dont get snow. Terrible Denver, Colorado. No wiper on back window. No weather protection for charging port. Drivers entry is difficult. Suspension has limited height range. Radio controls not intuitive. Mileage is only 38 mph after the gasoline motor kicks in at 35 miles.
I have the 2015 Chevy Silverado and have been very satisfied with product.
I have the 2015 Chevy Silverado and have been very satisfied with product. Has the comfort of a automobile and drives like a automobile, have had no issues and the manufacturer has been awesome in maintaining it.
I have a 2013 Chevy Sonic that I purchased with 30,000 miles on it from the
I have a 2013 Chevy Sonic that I purchased with 30,000 miles on it from the dealer. There was a recall on the car for the catalytic converter, saying high temperatures from the engine was melting internal components. Of course their fix was not to replace catalytic converters, but to reprogram the ECM running temperature. However they sent the recall slip to the wrong address and by the time I had gone to the dealer I already had a check engine light on, and they wanted 150 dollars to diagnose the problem. I had to get through emissions and get the light off so I went to the local Shell service station. They informed me my catalytic was almost completely melted and malformed on the inside. I contacted Chevy and they said it needed to go to the dealer to get looked at and they would make an appointment, but after a week of no contact from them and a need for emissions so I could register my car, I brought it to Shell and had the work done. Then of course Chevy called and said there was nothing they could do because I had the work done elsewhere. Not offering catalytic converters to customers whose had melted, after acknowledging the ECM they set is causing the issue, is despicable. After spending 1000 dollars on a new car, a part that should never fail, they certainly lost a customer in me with their poor handling of this issue.
Lies! Do not let them pull your credit! The General Manager Chevrolet Jim *
Lies! Do not let them pull your credit! The General Manager Chevrolet Jim ** on the River in Tulsa, informed me that they work with all types of credit and that he was certain with a my 560 credit score he could get me in a car. He lied, the car lot stated I needed a co-signer and would have to trade in my current vehicle on top of that. That’s with $2,000 down all for an $18,000 vehicle. Also when the pulled my credit, as to what they called as a “soft hit” turned into 5 inquiries all from my application with them. I would not only NOT recommend them, I will advocate against any potential buyers from even contacting them.
I like trucks now. This Chevy Avalanche was my very first truck. I dont thi
I like trucks now. This Chevy Avalanche was my very first truck. I dont think I will buy another car just a truck. I love Chevy. I also have a Chevy Suburban. I would never buy anything other than a Chevy next time a Chevy Big truck. I love the color the style of my Avalanche. It is metallic blue green. Sometimes it looks blue sometimes green even purple at times depends on how the light hits. Its perfect color for my Philadelphia Eagles team. Fly Eagles fly. Very stylish and its great for all our fishing gear and road trips too. I think my suburban is more comfortable on the long road trips so I wish the Avalanche was more comfortable for my shoulder resting area. My arm gets stiff after riding. Also it needs a bumper step to get in and out.
The Chevrolet was what was available to me for a vehicle with the amount of
The Chevrolet was what was available to me for a vehicle with the amount of money that I was able to spend at that time and point. I have had nothing but problems with that model and had a Ford been available to me that is what I would have chosen. I am just not a fan of Chevy vehicles. I would rather own a Ford seeing I have never had an issue with a Ford and that is what I grew up around was Ford brand vehicles and when there was a Chevy in my family we always had problems with them.
Our 2019 Chevy Trax LT is so much fun to drive. It sits high up like a typi
Our 2019 Chevy Trax LT is so much fun to drive. It sits high up like a typical SUV but small like a car. It has lots of features in it like electric start, an app that can find you car and lock it remotely. It’s great on gas mileage and can really pack a lot in it because the seats lay down flat. I like there is an actual spare tire and so many air bags. The seats are very comfortable even for long drives. Also there are plenty of cup holders for all the drinks you just have to have to go on a drive. I think the Trax would be a bit small for a family with teenagers. Our kids are grown so it’s not an issue for us.
4cyl. Surprised of the pep. Live in north country. All wheel drive good on
4cyl. Surprised of the pep. Live in north country. All wheel drive good on roads. Interior has plenty of room. But the Chevy Equinoxs back seat does not drop down flat. Inconvenient when have to pack things full in vehicle. With back seat tipping up this is wasted space.
I have always said Chevrolet was the best vehicles; but I was wrong. My nex
I have always said Chevrolet was the best vehicles; but I was wrong. My next car will NOT be a Chevrolet. I bought a 2019 Chevrolet Malibu in 2020 with approximately 40,000 miles. In November of 2021 the car just died as I was driving. My mechanic finally discovered the issue. An electric modulator went out. Since I bought the car used, Chevrolet refused to cover the cost. Thanks Chevrolet for nothing. Won’t waste my money again.
My 2015 Chevy Trax has been great! Good gas mileage, plenty of room. Not a
My 2015 Chevy Trax has been great! Good gas mileage, plenty of room. Not a luxury car but it runs well and does very good in our western Pennsylvania winters. I have taken it on a few long trips and was able to keep up with traffic in all conditions in various parts of the u.s. The add works fantastic without the hassle of my old 4wd. I would buy it again.
Ive been driving trucks for 15 years and the last 9 Ive had a GMC. I loved
Ive been driving trucks for 15 years and the last 9 Ive had a GMC. I loved that truck and when the transmission started to go I decided to buy a new Chevrolet. I decided to buy a Chevy. The truck was dropped of to me by someone at the dealership and had 300 miles on it most of witch from the drive to my house. From the moment I took my first drive (after I already owned it) it was shaking. It always shakes but sometimes its really bad and dangerous. I told the dealership right away and they fed me a lot of lies. They 100% agree its shaking but wont fix it or do anything for me. They changed my tires and my truck drove worse than before. I filed 2 claims with Chevy. One asking for a buy back and they denied my claim. Also one for some kind of trade assistance and they offered me $1,500.00. This truck has had other issues since I got it. The check engine light has come on twice and had to be turned off by the dealer. Also the steering wheel tilts to the left even after being aligned multiple times. I would not suggest buying a Chevy. Not only are they not good quality. Chevy does not stand by their products and warrantys. This had been a terrible experience and its nowhere near over.
I think my car has good value, but it doesn’t stand up to other Asian and
I think my car has good value, but it doesn’t stand up to other Asian and European auto makers. The quality of my car has diminished greatly in the years I’ve had it. I’ve had to do many repairs on it and they have been very costly. In comparison my mom bought a Mitsubishi the same year as me and hers has had minimal repairs.
I love the mileage I get on my Chevy Cruze, and the standard safety feature
I love the mileage I get on my Chevy Cruze, and the standard safety features including the backup camera. I wish the trunk was a little bigger, and Im not a huge fan of the new tendency towards the fancy cans of fix a flats instead of actual spare tires. Im sure it would be great to plug a slow leak but it wasnt very helpful when I had a blow out on the freeway!
I have driven Chevrolet Trucks for years and they have been very dependable
I have driven Chevrolet Trucks for years and they have been very dependable and have required very little repairs. I have horses and have hauled to many horse events. They have wonderful power for hauling and I have never had one break down when hauling. They are also very comfortable.
I purchased my 2014 Chevrolet Equinox used and havent had any problems. I g
I purchased my 2014 Chevrolet Equinox used and havent had any problems. I get regular oil changes and service checks to prevent unexpected issues. Winter driving is great. Handle and wheel control is outstanding. I went for service recently and a salesman tried to convince me to trade it for a newer model.
I love my Chevy, the model, and everything about it. It is good on gas and
I love my Chevy, the model, and everything about it. It is good on gas and very reliable and thrusts easy to get around with lots of room. It is a great family car and great for kids. It also has a good price.
The purchase of this SUV was record-breaking in that it was my first SUV an
The purchase of this SUV was record-breaking in that it was my first SUV and the newest vehicle I had ever owned. Within a year and a half I learned that GM believes that the engines in their vehicles can only be expected to last 5 years and that it is too bad, so sad that the engine in my vehicle stopped working. Anyone I spoke to found it inconceivable that a properly serviced vehicle would need to have the engine replaced at less than 100K miles.GM believes that since I did not have one of their dealers handle the repairs for my vehicles, there is nothing they can do as only their dealership can accurately diagnosis the cause of the engine failure and due to the age of the vehicle (barely 6 years old) it is solely my responsibility. The non-GM explanation as to the cause of the engine needing to be replaced was that the number one cylinder had grenaded damaging the electrode on spark plug.
The Chevy that I bought most recently has been a really good car so far. It
The Chevy that I bought most recently has been a really good car so far. It does not take much gas to fill it up and once you fill it up it will for miles and miles before you have to fill up again. I also like the fact that it is small and you can park it just about anywhere and turn it around on a dime.
The Chevy Spark is very economic and easy to find small parking place. It i
The Chevy Spark is very economic and easy to find small parking place. It is wonderful enough room for the both of us. Great on gas and has a great radio. It is also has 10 airbags for safety.
I love my 2015 Chevy Cruze LTZ RS. I actually had one as a rental car back
I love my 2015 Chevy Cruze LTZ RS. I actually had one as a rental car back in 2015. It was so comfortable that the 12 hour drive seemed to fly by. I love the look of it and enjoyed driving it. The Cruze has great pickup for a four cylinder car. The turbo gives it some really good take off. My 2015 now has 79,000 miles on it.
Chevy Trax is very good on gas mileage, gives a comfortable ride, and for a
Chevy Trax is very good on gas mileage, gives a comfortable ride, and for a smaller vehicle it has ok cargo space. I like it has On star capability and the sound system is nice. You can plug in your phone and listen to the music on that. My car has good pick up speed, too. But I dont like that it rolls back on a hill when in drive. Also, would be nice to have heated seats. It is smaller than I like and it also doesnt have fog lights. Shouldnt all vehicles have them?
I would purchase the 2012 Chevrolet HHR LT again but they no longer make th
I would purchase the 2012 Chevrolet HHR LT again but they no longer make this model. Midsize SUV with a lot of room in the back. I have almost 89k miles and not one ounce of trouble. Very comfortable car and easily seats five people. Excellent gas usage and uses regular and flex. Comfortable leg room for long distance driving. Like the style and a way of staying in the SUV. Also had an Explorer Sport at the same time, but chose to use this most often. Tried Kia Soul, Ford Escape, Jeep and Chrysler Sebring. I was amazed at the power this Chevrolets 4 cylinder car had and its ease of getting in and out. I would have preferred the gas tank be on the drivers side though and the rear window wiper control higher up on the dash, although I didnt use it often.
I purchased a new Chevrolet for reliability and to transport my family. Ive
I purchased a new Chevrolet for reliability and to transport my family. Ive had it for 2 months and 2k miles and its been nothing but a nightmare and headache. Its been at a dealership 3 different times for multiple days at a time and Ive been given no loaner. So now instead of me being able to provide transportation for my family back and forth to school Im unable to do that. This is absolutely ridiculous and horrible. I chose a new GM vehicle over your competitors and its been the biggest mistake of my life.
Chevrolet Trax AWD. Great value for the money and it does surprisingly well
Chevrolet Trax AWD. Great value for the money and it does surprisingly well for a sub compact suv in inclement weather. For the size it is a very comfortable ride for 4 people as well as still having enough storage space for vacations or shopping.
My Chevy Astro was a customized conversion van that I wanted to be able to
My Chevy Astro was a customized conversion van that I wanted to be able to use if and when I went weekend camping. It was perfect van for myself and my children. It was easy to clean, especially since it had its own built in dust buster that you plugged into in the back and could just run off the regular car battery. The van had a TV in the back with ear phones, a separate radio/cassette tape player with & w/out headphones, first aid kit, Kleenex box, cooler, bed in back that went down with the push of a button, fancy lighting in back, shades that pulled down in the back & sides & had the high top. Its just that the tires were an odd size that always needed special ordering so they were always more expensive. Also, I would have liked better gas mileage. The Astro wasnt a very comfortable traveling van for long trips but it was comfortable and roomy for everything. Wish I hadnt sold it.
I love my 2014 Camaro. I love the way it handles and all the bluetooth capa
I love my 2014 Camaro. I love the way it handles and all the bluetooth capabilities. It has plenty of get up and go for V6, my husband and I are tall, we have plenty of legroom! The car is black, we had GM gray shadow rally stripes put on the car and it looks awesome!!
Until everything started going wrong with this car. When I got the car I wa
Until everything started going wrong with this car. When I got the car I was told right away that I need to get the two latest recalls one for the ignition switch and the other one was for the electronic power steering motor -- which was done without delay. One month after this one of my headlights started getting water damage and both of the bulbs stopped working (150$ repair). Right after this my driver side speaker stopped working (which makes the blinker noise - another 150$ repair).The next issue that occurred was my whole power system unit stopped working (not even two months past getting the EPM recall fixed - 1200$ GM only repair) which resulted in them breaking my steering wheel cover (that they werent trying to tell me about or fix). The steering wheel was crooked and didnt drive straight (told the GM dealership and there wasnt anything wrong with it supposedly). Reported this to the appreciate channels -- Chevy shouldnt be able to get away with this kind of malfunction when the problem was identical to the EPM malfunction. Of course, no recall or any form of help came of it. Not even one month later and my gear shifter it almost getting to the point where it wont go into gear (hard almost stuck like feeling to get it into position). Once again GM dealership says that there is nothing wrong with it.Finally weeks after this issue my check engine light is on (yet to be diagnosis), have a feeling Im not going to be happy with whatever is broken this time. I seriously hate this car so much and I have low mileage. My 04 Chevy cavalier (that was burning oil, and ran dry a few times) never gave me any problems and ran like a champ. I seriously hate this Cobalt and the Chevy dealership Ive taken the cobalt to. As soon as I can Im getting rid of this car and never ever going to buy another Chevy (it use to be the only brand Ive ever bought but your newer models are lemons).Chevy found a way to get their newer models to a certain mileage and then one by one everything stops working or malfunctions! Ive never spend so much in one year on car repairs and they call the Cobalts sure money savers and even found a way for local news programs to market them like they are cherry cars. DO NOT BUY A COBALT OR ANY NEWER CHEVY MODEL-- YOURE GOING TO REGRET YOU EVER DID.
Customer service after purchase of car is excellent. Parts are in stock. Co
Customer service after purchase of car is excellent. Parts are in stock. Constant offers and rebates and freebies. Car has good safety features and drives well. I am satisfied. I know no car gets mileage listed and no car lasts forever. But this is also a USA car so I am supporting our country.
2011 Chevy Aveo - This car has been nothing but trouble and a headache!! Iv
2011 Chevy Aveo - This car has been nothing but trouble and a headache!! Ive had to constantly get this car repaired! I got this car in 2014, with 35,000 miles. Its now July 2017, 76,000 miles and Ive had so many misfires, have to change the thermostat, alternator, spark plugs constantly, head gasket, fuses, hoses, and I am still making payments on this car. Chevy isnt any help!!! Im at the point I want to upside down it and I just started building my credit, so this sucks! Dont buy or finance this car, big mistake!!! CHEVY IS HORRIBLE!!!
Im really pleased with my Equinox. Drives GREAT. Good gas mileage. Zero thi
Im really pleased with my Equinox. Drives GREAT. Good gas mileage. Zero things to dislike about the car. Buying it, and dealing with Chevrolet has not been satisfactory. Problem 1: Chevrolet wants to sell On-Star. Fine. I dont want it. Eventually, On-Star called me one day when I started the car. I couldt shut it off. Chevy was broadcasting an add into my car, without my consent. I was so mad. They got me to press the button. I tried to be nice to the operator. But, told them no, and dont do that again. And, yes, someone can contact me about this. No one every has done so. Bottom line: Chevy could not PAY ME to own On-Star. (Ive designed electronics for 40 years. I bet I can disconnect the antenna).Problem 2: I love the multi-media center. But occasionally, they lock it up with a text message. It is a warning that I should not look at the screen while driving. And, I must acknowledge by pressing OK to release the screen. How hypocritical that I should read, and acknowledge a long text before the screen functions. I would like to punch the attorney whose idea this is in the nose, and then in the groin (hypothetically, of course). That is a piece of software that is broken!
I bought a used Chevy Traverse from Smith Chevrolet in Laurens. This vehicl
I bought a used Chevy Traverse from Smith Chevrolet in Laurens. This vehicle was in perfect condition to the eye. SALESMAN SAID BEST USED VEHICLES HE HAD. At 123054 miles I had to replace the engine. After a few months the locks would just start locking and unlocking while you were sitting at an idle. Then it started running very bad so I had it put on the machine. Nothing showed up so mechanic said maybe throttle body so I replaced that. Then it would not crank. I could hear stereo and lights work but would not crank. I had it towed to Riverside in Laurens. They replaced the brain on the engine said its running good. I picked it up. Drove back to work. When I got off it would not crank. Had it towed back to Riverside. Jay said that it had nothing to do with the new brain and he was beyond making any money on it. I paid $1099.80 for that brain so I paid for any work done. Took vehicle back to man that put motor in. Ask him to check behind his work. Still everything is fine per the mechanic but I get it home and again it will not crank. On January 22 2019 this vehicle was towed to another shop and it is still there as of today 5/18/19. YES 4 MONTHS. I bought this vehicle for $15000 and have over $25000 in it and still cant even drive it to trade it. I Will not buy another Chevrolet. And thats sad because I think Chevrolet has some nice looking vehicles but if you cant depend on them or get them fix they are not worth having. I ask for an appointment at Newberry Chevrolet back in January before I took to this last shop but they were to call back and so far I have not heard from them with an appointment.
I bought a Chevrolet Sonic certified preowned and the customer care for rou
I bought a Chevrolet Sonic certified preowned and the customer care for routine maintenance is fantastic. This is my first GM model purchase but it will not be my last.
I love the Chevy Tracker. I have owned 3 of them. The first 2 were automati
I love the Chevy Tracker. I have owned 3 of them. The first 2 were automatic and this one is a standard. I like the standard better. I have traveled all over the country in one and had no issues whatsoever. I would definitely suggest buying one especially if you like to go camping and you drive down a lot of dirt roads. The four wheel drive is my favorite feature. I also like that it is small and that the back seats come down for a larger storage area. The car is also super durable. Just do the normal upkeep and it will run forever.
I was able to buy a brand new Chevy truck with several upgrades with a 12k
I was able to buy a brand new Chevy truck with several upgrades with a 12k sale in effect, allowing me to turn my negative equity in a horrible diesel jeep into my truck loan and walk away with a great rig that fits the whole family, hauls the hay, handles amazingly in the snow with seat and steering wheel heaters for the frigid Central Oregon Winters. Great hauler on the camping trips with camper in tow. Its sporty and tough and at sale price came in at only 36k. Amazing deal, amazing dealership at Chevy of Bend. Love my truck.
A complete waste of money for the purchase of this vehicle. I bought this n
A complete waste of money for the purchase of this vehicle. I bought this new in August 2013 and every year since I have had it, separately from routine maintenance or normal wear and tear, I have had it in the garage to have some part replaced and whenever I have called General Motors or the dealership it is always the same response, Oh that is not covered under warranty, so basically NOTHING on their vehicle is ACTUALLY covered under warranty. Their bumper to bumper which is only 3 years or 36,000 miles whichever comes first is a JOKE!!They have used poor lousy parts in their vehicles and they are fully aware of it so they sit in their BOARDROOM and put their hands in the air because they just dont care but until they finally OWN up to the problem they have lost my BUSINESS!!! This business acquired a government bailout during the Bush administration and they DO NOTHING to assist their CONSUMERS!! I will never again purchase a Chevrolet/GM vehicle, this car has been nothing but a pain in my pocket!!
The biggest issue with this service department was the time it took for an
The biggest issue with this service department was the time it took for an oil change and tire rotation, 5 HOURS, but I have listed all the details below. Pros: - Service was completed- Service consultant was pleasant Cons:- Timing. It took this service department from 10:15 am to 3:15 pm, 5 HOURS, to complete an oil change and tire rotation. I scheduled my appointment online and was told when I arrived that it might take up to 3.5 hours. I was not happy but needed the oil change today and assumed it might include something like a basic exterior wash for the time. At the 4-hour mark, I called the service department to get an update. After a few moments of not being able to find my car, I was told to give them another 1.5 hours to complete the service. - Price. When scheduling my appointment online, the dealership was offering a coupon for $29.95 + tax. The only fine print, directly from the coupon, was, “Tire balancing, tax, and more than 6 quarts of oil extra.”. Since I did not see a line item for tire balancing or more than 6 quarts of oil, I asked why I was being charged $12.89 more than the coupon, before tax. I was told that prices have gone up and they could not honor the coupon price. If that is the case, the coupon needs to be removed from the website. - “Shuttle”. I advised the service department I would be waiting there for my car. It was at that point they offered a shuttle, via Lyft, within 10 miles of the dealership. I opted to take them up on the offer, but just across the highway to the mall. At 4.5 hours, I ended up walking back to the dealership since my phone was about to die so there was no way I would be able to coordinate the shuttle back between the dealership and Lyft. At the time of payment, I see a charge for, “Incidental Reimbursement” in the amount of $5.67. I can only assume this was for the “shuttle service” they would take care of within 10 miles. - Lack of attention to detail. When I received the bill, I noticed a charge of just over $22 for 2 bolts. I knew I would have to pay for the bolts but remembered the conversation advising it would be around $4 and change, per bolt. I had to ask why the charge was so high before they even noticed it. Lastly, upon getting in my car, I noticed in the 5 hours they had the vehicle, no one could be bothered to reset the oil life indicator.
Re: Chevy Trax. The first year this model came out, it had a few glitches,
Re: Chevy Trax. The first year this model came out, it had a few glitches, but still was fun to drive, easy to park, not too bad on gas mileage and had enough space for a small SUV. Having had a decent experience with my first Trax, I opted to re-lease again. The newer Trax still has a few glitches and not too many upgrades. Still, its a good, solid, dependable little vehicle. In my opinion, the price could be lower since there arent too many extras included, just enough to not think youre driving a low-end vehicle. All in all, I like my Trax, and will continue to lease them in the future.
My C7 is a wonderful car to drive, but it seems like every time I drove it
My C7 is a wonderful car to drive, but it seems like every time I drove it something needs be replaced or repaired. Items replaced or repaired so far: radio, door release cable, engine belt tensioner, passenger seat handle, visor with built-in garage door opener, safety recall to reprogram something, engine makes rattling sounds at low speed. Now GM dealer Best Chevrolet says they need to go inside the engine and replace cams and lifters. The car only got around 10,000 miles. My experience with this new Corvette have been nothing but issues.
Chevy silverado 2009 - $800 mirror replacement for a right front turn signa
Chevy silverado 2009 - $800 mirror replacement for a right front turn signal bulb out. A poor assembly in the right side mirror needed to be replaced to make a right turn signal, in the front only, work. Its GMs issue, no fault of mine. GMs consumer affairs is less than accountable. Out of warranty, yet no damage other than the wiring, and 60,021 miles. Proof in the mirror I have. They caused the issue, but its mine. Caveat Emptor.
To start I love Chevrolet. Well I did. I have literally owned 15 Silverados
To start I love Chevrolet. Well I did. I have literally owned 15 Silverados from 73 to my 2019 and by far I am more disappointed in spending 50k on a z71 truck than anyone of my old ones. I drove through 1ft of water and it took out my engine. Some may say its my fault just like the dealer. However if you advertise a truck let alone a 4x4 z71 offroad addition it should be able to handle some water. I have had plenty of my old truck in 3ft of water/mud and kept going like champions. A lifetime of driving chevys and I still just cant believe this. And Im stuck with the bill. Absolutely horse crap. Besides all the recalls that are going on with starts and rear windows leaking.. Chevy needs to start taking pride in their vehicles again.
I really love my Trax. Its roomy, but not too big or not too small. The sea
I really love my Trax. Its roomy, but not too big or not too small. The seats are so comfortable and the sound system makes me sit-down dance in that seat! Its also a very dependable vehicle. Ive had it for 2 1/2 years and it hasnt needed any maintenance other than the standard stuff. It still looks and feels brand new! It was love at first sight with this car. I love the lines because they give the vehicle a classy yet sporty look. The hatchback is wonderful when it comes to loading, and since its covered, my stuff is protected from the sun AND the thieves! While Im happy with it, I would like a bigger console storage compartment. Also, the USB plug-in is inside the glovebox, which doesnt work well for someone like me who keeps my phone charging at all times. It doesnt look pretty with that wire sticking out of my dashboard.
I love the Chevy truck me and my boyfriend have. Its safe overall and hasnt
I love the Chevy truck me and my boyfriend have. Its safe overall and hasnt really had any major problems. The truck is easy to keep clean and havent really had problems with it. We like the heated seats, how it looked. How it drove and Ive always loved Chevys and will probably always buy them. The fact how safe it is and that it will be a great family truck and we will be able to give it to our daughter one day. However, I dont like how much parts cost to fix it but other than that my whole family loves it. We bought the truck lifted, so the tires and most everything else cost a lot to fix or replace but it still doesnt ruin the truck for me. I would totally recommend this truck to anyone or my family. Its going to be a great family truck when our little one comes in June.
The battery is located in the trunk of the car. I show up to work and I sme
The battery is located in the trunk of the car. I show up to work and I smell burning wires. Thats the smell I smell inside the car. I opened my door and I see smoke coming out of the cracks of my trunk I freak out, I popped my trunk open and see theres a fire inside my trunk. The day prior I was working on a vehicle so I had my toolbox, a brand new can of carb cleaner in my trunk where tools should go. Well the can had hit the battery terminals and my toolbox managed to find its way on top of the can causing the spark and the contents inside the can obviously kept the flame going caught the toolbox on fire. Thank God nobody was hurt but thats a poor design.If youre going to put a battery in a trunk as a maker of a car put it in a contained area. A box of some sort. Protect the battery from anything a person may put in their trunk. Or even have another area for storage space for your tools, jumper cables, tow rope things like that keep the battery separated from anything that could be hazardous. That should only be common sense.
THIS car is amazing. I just got rear ended on a highway. Me going 80km/h go
THIS car is amazing. I just got rear ended on a highway. Me going 80km/h got hit at 100km/h and there are no dents, not even a scratch, this car is durable. Nothing can break it. Has always been a reliable car, good on gas, very small able to get from point a to b. I love my Aveo.
I bought a 2015 Traverse LT with 25k miles on it in June 2016 from a dealer
I bought a 2015 Traverse LT with 25k miles on it in June 2016 from a dealerships. Now (as of April 2019) I have approximately 88k miles. It has been a complete piece of junk as compared to my Jeep Grand Cherokee. The Traverse AC system broke ($600) had a partial transmission failure ($2k) rear driveshaft needed to be replaced ($1k), front suspension had to be completely replaced ($1,600)... This car is poorly made and I deeply regret purchasing it. In addition the interior is cheap and the bottom of the front seat is coming apart. Super disappointed in this car. I intentionally bought an American made car and really wish I didn’t. Chevrolet should be ashamed of themselves.
I really wanted a Jeep and bought one. For the three month that I had it wa
I really wanted a Jeep and bought one. For the three month that I had it was broke down more than I drove. They kept fixing it until the guy said it was enough so they offered me a Equinox. It drives nice, it’s good on gas, the only thing is I’ve went from a eight cylinder to a four, big difference! Would still go for a Jeep! My dream!
My Dad worked for GM for over 30 plus years on the line and other departmen
My Dad worked for GM for over 30 plus years on the line and other departments in the Ohio plant so with total shock pulling into his retirement home in FL 2 yrs ago. We see a Hyundai SUV parked in the driveway. After 10 mins of dogging him out about it. His came back with what most of you suspect. With demand for trucks and SUVs rising year after year GM has gone to cheaper parts in drive train and once damn good engines 200k without a problem. At the same time prices keep going up for some plastic bling that hides the crap underneath. I myself have been a chevy guy for over 40 yrs and many good cars and truck over the years... But no longer!!! Next truck end of this year will be a Tundra Ford and Dodge have problems of their own. For what is worth the Hyundai now has over 100k with zero problems in FL heat and traffic... Would I buy one? NO...Well maybe the genesis v8 425hp.
This is what could happen to your new Chevrolet Suburban Premier. I’ve ow
This is what could happen to your new Chevrolet Suburban Premier. I’ve owned a 2011 and 2016 Suburban LTZ. I’ve also owned two 2018 Suburbans but I was never prepared for what happened to my 2018 Chevrolet Suburban Premier. I purchased a used 2018 Chevrolet Suburban Premier and the engine went out after a little over 100K miles. I understand that it is out of warranty based on miles, but since it’s a one-year-old car I reach out to GM leadership for some assistance.I sent an email to Mary Barra and all the VP listed on their website to get some form of assistance but GM flatly refused. It’s very disappointing that a $65K car, which I always service at a GM dealership monthly, needs an engine after 100K miles. I told them I would never buy another GM vehicle. If it were a company that purchases large quantities of their vehicles they probably would do something. Big companies don’t need assistance; a small guy like me is more in need of their assistance. It’s costing me well over $7000.00 to replace the engine at a Chevrolet dealership.
This car (2017 Spark) sucks. The user manual is terrible, doesnt explain ma
This car (2017 Spark) sucks. The user manual is terrible, doesnt explain many things like how to store a radio station, use the rear seat belts. I cant find a way to connect the seat belts in the back seat. No leg room, radio is complicated to operate and is distracting when trying to switch bands/station while driving. Dont go to this dealership. Find another. No car dealer is honest, but there must be better. I regret going there and getting this car.
Purchased a 2012 Chevy Suburban on Feb 4, 2012. Current mileage is approx.
Purchased a 2012 Chevy Suburban on Feb 4, 2012. Current mileage is approx. 19,170. Where should I start? The buying experience was of course easy and welcoming. However after that everything went downhill. The first problem I experienced was I found a lease paper in the truck with someone name on it. I do not know if I still have this paper or not. However the mileage in and out was not disclosed on the paper. I was told the vehicle had 10 miles on it. When I left the dealership and upon finding these papers I checked the trucks mileage it stated the truck had 160 miles on it not 10. I let it slide. The next issue was the metal piece inside the body stripping was rusting through the rubber. Rust was oozing out of this body stripping on all four doors. The truck was only 1 year old. I took the truck to the dealership I had purchased from. The service personnel at the dealership told me this isnt the rust belt nothing rust here it is just dirty water all Suburbans gets dirty water there. Knowing he was being smart I took the truck to a body shop. The body shop took photos and said this is warranty work. When the guy pulled the molding apart rusty water spewed out at him. I stated, Try getting that done down at Chevy so I want you to fix it. He stated he would be glad to fix it but he wouldnt charge me he would charge Chevy since it was warranty work and each of these door strips cost 120 dollars plus. He said he would call me. Several hours later my phone was blowing up with calls from the dealer. Come to find out the dealership doesnt have a body shop and that shop does paint and body work for them. Well Chevy reps were going crazy. They asked me to bring the truck in to inspect it again. So I did. The manager of the service department stated to me, I could blame this on you but you take too good care of this truck. He was infuriated with me to say the least. I told him what his employee said to me and he was even more livid. It took a total of 3 to 4 weeks before they called me with the new molding to install in the truck. After all that nonsense a year later that molding was also starting to rust. This is because Chevy doesnt seal the molding and there is a slit where the piece join and water gets down in there from washing the truck and such.The next issue I was having troubles {and still do} with my tranny getting up to 195 degree temps driving in the city in the summer. I do not tow with this truck. The running temps of these trannys are 175. These Suburbans run hot. So I decided I would order an auxiliary external tranny cooler. When I went to the same dealership to get it installed I sat there for 4 hours before they came and told me, The part wouldnt fit we tried every way possible to get it to fit and it wont. Why were you trying to force the wrong part to fit my truck, I asked. They didnt respond. Come to find out these Suburbans can take two different tyranny coolers one cheaper and the one for my truck a whopping 374 dollars.The cheaper one is about 100 dollars. Thats not including installation. I said forget it and walked off. One time I had looked up a part online and it stated the sale price and the normal price. When I went to that dealership they did not charge me the sale price but the full price for a part that was on sale.The next issue we had a cold winter in 2014/15 and the beginning of 2015 my OEM battery died. I called Chevy roadside they were the best so far. The truck being under extended warranty major guard a 2500 dollar warranty. Knowing it did not cover the battery but I had to go to the dealership to get the truck serviced because of warranty. I called the dealer and they were too busy to put a battery in my truck. There is only 2 Chevy dealers in town and both stink. So I digress I drove the truck the next 6 days on that jump then it died again. Chevy roadside came out again and jumped it told me the cells were about all dead. I drove to that same dealer. Meanwhile my volts were jumping everywhere from 17 down to 13 up to 16 down to 12. I was scared the truck was going to shut off. At the dealership the service rep said that battery wasnt under warranty and I agreed since the bumper to bumper was expired. I asked for a ACDelco gold to be installed. A 200 dollar battery. The dealer was having a battery sale so it was a little cheaper. Sitting in the waiting room, I had been up for 20 hours, the same guy comes and tells me the mechanic thinks the battery is under warranty so we are trying to charge it. That shows you how these people treat warranty work. Trying to recharge a battery that over half the cells are dead its not a wise move. I snapped at the guy and said, Hey I thought we agreed that battery isnt under warranty and I asked for a new battery so why wasnt it put in so I can go? Finally after 3 long hours I got the new battery. Its weird because every time Chevy roadside sends someone to jump my truck they look for the battery on the drivers side and when not finding it there think someone stole my battery. My battery is located on the passenger side and I have an empty slot for a second battery. So Im wondering if these trucks need two batteries when towing. I digress. That was the last time I went to that dealership. Since I have replaced my OEM battery my truck has other problems. My daytime running lamps work off and on. Two months dont work then one magical week will. Another problem when I turn my A/C on this terrible vrrr noise from under the hood and my volts plummet very quickly. I just sit and watch the volts plummet down to 12. I have to turn off the A/C then the volts go back up. Other times there is a 50/50 chance the volts will either read 14.2 or they rise up to 16. Before the OEM battery went out my volts always read 14.2. Now GM tries to tell me the voltage regulator isnt correct? It read 14.2 for three years. Its correct. I guess another battery is being fried. I can go to the store, park, turn off, come back out 40 minutes later turn on and automatically the volts are 16 and will stay there the whole 30 minute trip home. No phone or laptop charging etc. So there is no extra load on the voltage regulator. Come out the next day turn on and drive the volts will be 14.2.Next trip volts are soaring. So I went to GMC. I told them about it. I asked them to check my alternator. After checking the alternator they told me there was nothing wrong with it and they said there is a TSB on these trucks that they will do this. I called Chevy themselves and Chevy asked for my VIN number. I gave it and Chevy said that the TSB was not attached to my VIN. So remember TSBs are attached to VIN numbers and not all models. This is what Chevy told me. However Chevy did nothing to help me with either one of their dealerships to get these problems fixed.I had enough of their lack of customer service. They only seem to care about getting that 50,000. They dont make them like they used to. Right after my bumper to bumper expired in 2015, after that cold snap, I noticed I have the infamous cracked dash. On the left side of my passenger airbag. Then just this January after the temps got down to 28 I noticed one night my dash was bowed inward and had actually came apart from its own seam. The part by the windshield is now loose. It appears to me these dashes cannot take temperature fluctuations. My dash had contracted from the cold and was literally bowed downward to where I could easily place my finger under the dash part by the windshield. This part of my dash contains a sensor I believe its for the lights on the truck. I read on the internet that apparently at one time Chevy was trying to blame the dashes cracking because people using Armor all. Well Chevy I got some news for you I DO NOT USE Armor all. I pay the 16 to 18 bucks plus tax for the ACDelco tire dressing. A Wisconsin lawsuit alleges GM knows about this defect. According to the suit, GM hired a company to see if common cleaning products like Armor all were to blame. See I buy GM products to clean a GM product. I use the detailer, carpet cleaner and this ACDelco tire dressing all are sold at the dealerships. These products did not keep my dash from cracking nor my running boards fading to gray. So which is defective their dashes or their cleaning products? Buyer beware! The Chevy dealerships and the one GMC I dealt with were kissing face to get that paper in their hand but when business got real they never helped me get my truck fixed. Dont let Chevy tell you that your dash is cracking cause Armor all. I purchase about 2 to 3 bottles of this Tire Dressing stuff a year plus use a sun visor. The product does not keep running boards from fading and cannot keep a defective dash from cracking. Its good for leather seats though. So I use GM product that states will help prevent dashes from cracking and my dash cracks and splits and comes apart. Now a new dash plus labor around 1300 for a replacement 2007 2012 dash. The same dash? Thing will crack again probably and if it does then I would have spent 433.33 a year for three years before the cracks return or 260 a year for 5 years before the dash cracks again. Thats more a year for a dash than regular maintenance. If it was a 20,000 dollar automobile I would expect such things. Chevy always brags about exquisite quality. This is not that at all. Too much heartache, grief and nonsense over this truck and its needs. I have included photos. One of them you will see the body molding and if you look closely you can see a rust line on the paint coming from it. 88865221 - GM/AC Delco Vinyl, Rubber and Tire Dressing - 16 oz. This product is an interior and exterior vinyl, rubber, tire and plastic cleaner, conditioner, and protectant. The product is a non-greasy, premium conditioner that provides outstanding long lasting shine and protection to all tire, rubber, vinyl, and leather surfaces. The products water based formula leaves surfaces shiny, protected and dry-to-the touch. The rich pH balanced conditioning formula penetrates beyond the surface to help rejuvenate and maintain pliability and integrity of the covering. It is specially formulated with ultraviolet blocking agents to help keep surfaces from cracking, fading and hardening, defending them against the harmful rays of the sun.Chevy reps and employees have been extremely rude and arrogant towards me. I cannot get my truck fixed with the 2500 dollar warranty I bought from Chevy since the dealerships throw a fuss about warranty work and dont seem to like to do so. This ACDelco tire dressing did not prevent or help prevent my dash from cracking nor keep my running boards from fading to grey. This truck seems to have some sort of electrical problem and I dont trust driving it anymore. I do not recommend paying 50,000 for this truck. If Consumer Affairs would like to see anymore photos or receipts please let me know. Thank you.
I purchased a brand new Corvette SR in June of 2019. This is a body style t
I purchased a brand new Corvette SR in June of 2019. This is a body style that has been in production for 5 years. In September, my car was hit and required body work including a headlight. I found a body shop at a dealership and confirmed all parts were available for the repair. After confirming this, the car arrived at the shop less than 3 hours later on Oct 3. The service adviser committed completion by Oct 23. I got my car a month later (11/22) due to the headlight availability. All along, NO information was available until about a week prior to completion indicating The order (Headlight) was being processed Whatever that means. Once the headlight did arrive, the car was ready for pickup within two days. When a virtually new car is tied up for a month for something that is totally within Chevrolets control, they need to accept responsibility. Here is where they broke down in this long story. 1) Parts availability information is inaccurate. The parts manager can see inventory available but when he goes to request it, the item is reserved. Visibility of a reserve is a very basic inventory function. 2) Delivery - When a backorder does occur, available to promise showing an anticipated delivery should be the norm rather than leaving a customer guessing. 3) Allocation - They would move parts to build new cars before covering service requirements. Does this make sense? Build a new car knowing full well you cannot keep it roadworthy due to material shortages.4) Customer Service - I called in my complaint on 11/21. I have had multiple contacts since then til now 12/3. Today they called and left no message. Three minutes later I get an email indicating they have been unable to contact me. I called back less than an hour later and left a message. No replay as of this writing. They simply try to wear you down rather than step up and take responsibility for a problem of their creation.I absolutely cannot recommend Chevrolet as a go to source for a luxury or performance vehicle until they are prepared to manage the supply chain better in both supply and information. And provide a customer service department that actually is expected and empowered to do something about these problems.
I own a 2005 Chevy equinox that I have had for almost 4 years. I bought it
I own a 2005 Chevy equinox that I have had for almost 4 years. I bought it used for $2000.00 and I felt like I had a mediocre deal because it had 300,000 miles already but I was desperate at the time. The car over all is good, it served its purpose and gets the job done. It runs good, it has no body damage but I sad to say I feel its on its way out now. Im having some problems and I cant afford to fix it now, so Im riding it til the wheels fall off.
The dealer was in a different town. We had to drive a little was to see the
The dealer was in a different town. We had to drive a little was to see the truck. The truck was really nice and had all the things we were looking for in a new truck. The price was another thing that made the truck a little more appealing.
I got a Chevy Equinox back in 2019. Never owning one was nervous but soon f
I got a Chevy Equinox back in 2019. Never owning one was nervous but soon found out it was one of the better vehicles I have owned, normal maintenance was always done, ran awesome, also I was hit on the side and that vehicle took a good amount of force, the equinox has very good safety in them also, it was eventually totaled due to damage, was very sad when I heard that, already getting another one, I do alot of camping and you can fit so much different size stuff in one, I love those SUVs and everyone I have known to have one say the same thing. They loved theirs.
Bought used, not Happy with the finance company they stuck us with, Ally. O
Bought used, not Happy with the finance company they stuck us with, Ally. Other than that, the vehicle has proven itself for mileage and safety, 2014 cruze, great car. Very happy with the car itself.
Took my Q80 in for a small paint defect. Infiniti said, Bring it where you
Took my Q80 in for a small paint defect. Infiniti said, Bring it where you want so we took in to our Chevrolet dealership in our town. They washed our vehicle and sprayed some kind of chemical on the rims. The rims (all 4) has streaks that rolling down all the rims. Which are discolored. Manager said they didn’t nothing wrong. By the way I have pictures of what they looked like before. What’s next? I’m NOT HAPPY!!!
My Chevy Colorado had been totaled for a vehicle fire, truck almost killed
My Chevy Colorado had been totaled for a vehicle fire, truck almost killed me. There was no apparent reason why it happened, so most likely a product defect. There is a recall on 2018 Chevy Colorados, a fuel pump failure, which increases the cause of fire in fuel line. According to the fire report from the fire department, the cause of fire was fuel tank/fuel line. Apparently my Colorado was not part of this recall but maybe should have been based on what happened. To be sure, I wanted GM to investigate their vehicle, seeing as how it was less than 2 years old, bought brand new off the lot, only 17k miles. They stated that because my insurance company has it, that they will not look at it. My insurance company is fully willing to let them investigate it, but that means nothing to them. They stated that I would have had to call them before my insurance company in order for them to investigate and have a claim open. To me this is less about the claim and more about the fact that the vehicle caught fire while I was driving, no apparent reason why. It also feels like they are 2 separate issues. This is a safety issue that they need to address, and their only response is well log the issue. My insurance company hasnt been much help either. If GM is producing Trucks that are a hazard on the road, they need to do something about it rather than log the issue. No further efforts have been made on their part to help me, I have not been treated like a loyal customer but rather a nuisance and just a number. Worst customer experience ever.
We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White M
We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.
Shortly after I got the car the brake booster went out. They supposedly fix
Shortly after I got the car the brake booster went out. They supposedly fixed it. I am still having problems with it. Took it back to have it looked at again and they said there was nothing wrong with it. Im still experiencing problems with the same brake booster and I dont know what to do. They say theres nothing wrong with it but obviously there is. Sorry but there is nothing good to say about this car!
Like most auto manufacturers Chevy has lowered the quality of their enginee
Like most auto manufacturers Chevy has lowered the quality of their engineering and increased the cost of their automobiles. Chevrolet is my favorite American brand automobile, but because they have outsourced so much of the parts that go into their vehicles, I think it gives way to a conflict of interest for the competition.
My Chevrolet is pretty good except I needed a new engine so the car kept br
My Chevrolet is pretty good except I needed a new engine so the car kept breaking down on me and this was only a year in. Luckily I had a warranty on it so I was covered. Otherwise that would have been really bad. I wish the gas was a little better and that it didnt sound like a go cart. I also wish my windows worked better and had the GPS in it. We were going to get those factory installed but then that didnt work. I chose this car model because I was between this and the GMC Terrain. However the GMC Terrain was the first year it was out, I read online you should never buy a car the first year its out.
I find my Camaro SS to be a very fun and enjoyable car to drive. Sounds and
I find my Camaro SS to be a very fun and enjoyable car to drive. Sounds and handles excellent. Im a little upset that my HUD is no longer working and is not covered under my extended warranty. I am very happy with the car. Not happy with the service department of the closest dealership where I like to get the car serviced. Chevy did an awesome job with the Camaro, the seats are comfortable, its easy to get in and out of, like my bigger cars, trunk is a great size, even with the top down. Its all around a great car!
I only had my 2018 Chevy Trax for about 4 months when OnStar goes out. It m
I only had my 2018 Chevy Trax for about 4 months when OnStar goes out. It makes my radio not function right and my volume goes full blast on its own. Chevy still hasnt come up with fix yet. This is not acceptable. They need fix it or do something to get me a vehicle that works right. The radio been replace once. Also OnStar is a very important safety feature that needs to work.

