Types
Brands
- Acura
- Afeela
- Alfa Romeo
- Alligator
- Apollo Automobil
- Aprilia
- Arch
- Arctic Cat
- Aston Martin
- Audi
- Bentley
- BMW
- Bollinger
- Boss Hoss
- Buell
- Bugatti
- Buick
- Cadillac
- CanAm
- Caterham
- Chevrolet
- Chrysler
- Citroen
- Cleveland CycleWerks
- Curtiss
- Dacia
- Dodge
- Ducati
- Ferrari
- Fiat
- Fisker
- Ford
- General Motors
- Genesis
- GMC
- Harley Davidson
- Honda
- Husqvarna
- Hyundai
- Indian
- Ineos
- Infiniti
- Jaguar
- Janus
- Jeep
- Karma
- Kawasaki
- Kia
- Koenigsegg
- KTM
- Lamborghini
- Land Rover
- Lexus
- Lightning
- Lincoln
- Lordstown
- Lotus
- Lucid Motors
- Maserati
- Mazda
- McLaren
- Mercedes
- Mercury
- MG
- Mini Cooper
- Mitsubishi
- Moto Guzzi
- MTT
- Nikola
- NIO
- Nissan
- Pagani
- Peugeot
- Piaggio
- Polaris
- Polestar
- Pontiac
- Porsche
- Ram
- Renault
- Rimac
- Rivian
- Rokon
- RollsRoyce
- Royal Enfield
- Saab
- Saturn
- Scion
- SEAT
- Ski-Doo
- Skoda
- Smart
- Spyker
- Subaru
- Suzuki
- Tesla
- Toyota
- Triumph
- Vauxhall
- Vespa
- VinFast
- Volkswagen
- Volvo
- Yamaha
- Z Electric Vehicle
- Zero Motorcycles
Article Categories
- Acura News
- Alfa Romeo News
- Aston Martin News
- Audi News
- Bentley News
- BMW News
- Buick News
- Cadillac News
- Car News
- Chevrolet News
- Chrysler News
- Dodge News
- Fiat News
- Ford News
- GMC News
- Honda News
- Hyundai News
- Infiniti News
- Jaguar News
- Jeep News
- Kia News
- Lexus News
- Lincoln News
- Mazda News
- Mercedes News
- Nissan News
- Porsche News
- Subaru News
- Tesla News
- Tips and Tricks
- Toyota News
- Volkswagen News
- Volvo News
More Articles
Husqvarna Repair
Husqvarna Motorcycles is a Swedish-origin Austrian company which designs, engineers, manufactures and distributes motocross, enduro, supermoto and street motorcycles. The company began producing motorcycles in 1903 at Huskvarna, Sweden, as a subsidiary of the Husqvarna armament firm.
Motorcycle Repair
Husqvarna manufactures motorcycles that owners have come to trust. Even a trustworthy motorcycle requires occasional maintenance or repair, however. If you’re in need of Husqvarna motorcycle repair from experienced professionals, your local Auto Helper can help.
Overuse
After enduring all the elements of riding listed above, the ignition coil is bound to wear out.
The ignition coil’s wear and tear could damage the bond between the primary coil and the primary and secondary coil windings.
Using the coil past the point of no return only damages it more and more, and overuse could strain other components in the process.
Excessive vibrations
This is a potential issue on any bike.
Bikes vibrate, and vibration can cause wear and tear on many of a bike’s components, including the ignition coil. If the ignition coil’s windings are damaged from vibration, it can cause breaks in your ignition coil’s secondary windings.
Malfunctioning Gearboxes
Malfunctioning gearboxes are another widespread problem.
According to owners, the gearbox (or its components) develops faults, making gear shifting difficult or erratic.
Erratic shifting aside, false neutral, delayed engagement, and missed shifts are other problems caused by a malfunctioning gearbox. False neutrals occur when the transmission goes out of gear during shifting. As a result, the motorcycle will decelerate like one in neutral gear, hence the name “false neutral.”
Most of these problems are often the result of damaged or faulty gearbox components. They are often the result of hard riding with improper shifting or a lack of regular service maintenance.
Failed Wiring Loom/Harness
The wiring loom or harness is an assembly of electrical wires bound by a durable material like the rubber or electrical tape.
It keeps wires organized and protects them against exposure to vibration, moisture, and elements.
A failed wiring loom can cause the motorbike not to start at all. It may also cause the lights to function erratically. For example, flickering dashboard lights are common on Ducati bikes with bad wiring harnesses/looms.
Faulty Regulator Rectifier
The regulator rectifier converts AC to DC, which is used to charge your bike’s battery.
More importantly, it regulates the DC current and prevents high voltage surges from damaging the motorcycle’s battery.
Faulty regulator/rectifiers can lead to various problems, especially for the motorcycle’s battery. Diode burnout is one such problem. It also causes the battery to drain abnormally. Electrical components like headlights, meters, and others may perform erratically as well.
It is important to test your bike’s voltage with a voltmeter to be certain the fault is from a faulty regulator and not a bad battery.
Husqvarna Repair
Husqvarna service
Husqvarna help
Husqvarna assistance
Husqvarna maintenance
Riding mower purchased from Sears was a headache from the jump start. Had to call and set up appointments for mower failing to start, smoking, parts loose. Times were set so far in the future yard got in a mess. After warranty expired had to take it to local certified dealer and spent a small fortune. This gave me buyers remorse in the worse way. The product wasnt durable at all. I bought about 5 batteries in 5 years which makes me think I may have had electrical issues. It finally died September 4, 2017. Funeral services September 14, 2017. Sunrise 2011 - Sunset 2017.
In April I bought a new Husqvarna mower from a local authorized dealer. The mower has never mowed level. After several tries to adjust the level myself (the turning of one nut) I contacted the dealer about it. They took it to their shop and reported back that I had bent a blade. I thought that was not true since it had not mowed level since its delivery, but I said OK and paid for new blades. It still did not mow level. They took it back to shop and replaced a part of the leveling mechanism, it still did not mow level. After keeping it a week doing whatever they brought it back today and I just finished mowing my yard and it is somewhat better but still is not level. I am contacting them tomorrow to take it back for the fifth time. I am getting so tired of this. If they cant fix it this time I will try to sell it and buy me another brand mower.
POS. First cant reverse without shutting off mower (Husqvarna 46 Rider w/ lg bags) or unengaging blade which causes unneeded stress on drive belt being engaged off and on (a lot!). Lever to engage/unengaged slams your right knee cap! OW! Safety??? Bagging SUX! Bought large bags. They are terrific. Problem is the mower clogs constantly. Wet or Dry = clog. Short or tall = clog. Small twig = clog. I spend more time with this crappy mower then I ever did with my old Sears on the Fender shifter. Takes me an EXTRA HOUR to mow my 1 acre. Tires? SUCK! Small uphill grade and the tires just spin. DO NOT BUY this mower unless you like frustration and have a great deal of time you dont need.
Bought a Husqvarna self-propelled mower for Lowes in May 2015. Worked fine last summer. Stored in garage during winter and mower refused to start this spring. Blade would spin but engine was completely dead. Made sure it had plenty of gas and oil, changed spark plug, and cleaned carb. Nothing. Had to drive 30 minutes to take it to warranty-certified repair service. Place kept it for 3 weeks and then claimed it had no gas and no oil in it, therefore warranty was null and void. They said rod was broke in engine and would cost over $300 to repair. We know it had oil and gas in it when we took it. Husqvarna and Briggs and Stratton refused to help us. DO NOT EVER BUY FROM THIS COMPANY. It is terrible when a company gets their warranty service people to be untruthful to prevent making good on a claim!
I have replaced the deck belt 4 times in 2 years of owning this machine. It randomly twists itself over then shreds itself. I have paid a service person each time to replace the belt. I don’t have time to spend making repairs myself. I bought this machine from Lowes based on the good reviews at that time. I am very disappointed with the machine at this time and will probably not buy this brand again!
Been a very reliable mower at a very reasonable price, the only parts we have had to replace are the blades and a drive belt. It is the 750 V twin engine and has lots of power to pull our trailer add-ons. Never been stuck through not enough power but have been stuck through only one rear wheel drive and wheels churned the grass to mud then lost traction. 2 wheel drive, gears for more control of speed would make this great mower even better. After 5 years of trouble free service developed a petrol tank leak and the tank is very hard to access.
I bought a Husqvarna riding mower in July 2010. After 48 hours of use, the drive belt stretched and the mower stopped. The manufacturer said that they dont warranty belts! I just hope that I dont have to replace the belt every 50 hours!
Husqvarna LTG 2654 mower is trenching my yard. The mower deck is digging up my yard. When I raise the deck so it doesnt dig up my yard, it cuts the grass too high. A voltage regulator had to be replaced in 1 year of operation. I did it myself to save 6 hours of driving to a Husqvarna dealer and was told by a Lowe’s rep that Husqvarna wouldnt pay for the regulator. I tried to call Husqvarna and was put on hold for 45 minutes (no one answered).I had a Sears mower that only needed a fuel pump replaced in 8 years of operation. I gave it to a friend a year ago and its still in use today. I wish I had it back. I would encourage you to not buy a Husqvarna. Their consumer department is not user-friendly. I should have bought a Simplicity mower from a local dealer.
Because of a very bad design on the wiring on the blade clutch we had to invest in a $200.00 part and spend three hours trying to replace the broken clutch. The wiring design is so bad and so restricted that with time the wiring pulled away from the clutch. There has got to be a better design for such a great product.
Used the new tiller about an hour and it could restart with just one pull of the cord. Stopped it and restarted it about six times during that period but then the pull cord jammed up. Husqvarna advised to take it to a repair shop closest to me of their choosing to see if part was under warranty. Cost $100.00 to get someone with a pickup to get it there.. Operators Manual clearly states engines and transmissions not covered by warranty. Repair shop advises they will order the part and I must pay for it so I paid. They allow me to install it myself. Contacted www.justanswer.com and an attorney advises, oh no, you do have a warranty, and to file a complaint with the Attorney Generals Office and or file suit.
Lawnmower 775BBC 21 rear-drive purchased 10/13. Ran great out of the box. Second mowing this spring, the blade-drive brake spring broke; visible inclusion at break. Disassembled and found out just how shoddy this thing is built. Everything under the deck is exceptionally cheap and lightweight. Nice paint-job, though. Repaired spring. Chief complaint has to do with design. You show this wonderful machine a picture of damp grass and it completely plugs. Have to hose it out, tons of chewed-up grass, big mess. Tilt it on its side to do so and it will not restart; wait an hour. In 3-4 of damp (not by any means wet) grass, it plugs in about 15 minutes. This is using the side chute, dont know how the bagger works. Deck washdown feature is utterly useless. The rear-drive differential consistently locks up when pulling backwards. Oh and the chute falls off at the slightest provocation. When I was a kid, Husqvarna was one of the names any self-respecting dirtbiker lusted after. I dont know if their other products suffer from the same globalization disease and I will not be finding out. Four hundred bucks shot on a piece of equipment that will not do what it was supposedly designed for. This aint rocket science, folks.
I purchased a rear-drive self-propelled Husqvarna 775EX mower two years ago. I encountered problems immediately and went back to Lowes as I was told I could when I bought the machine. I had not completed cutting my small lawn once when it quit. I was told a drive part was broken and it was replaced for over $100 (no warranty service). It sort of cut for a short while, maybe three or four cuts and I realized I was pushing the mower more than it was pushing itself. It cannot both cut and move itself at the same time except on a level surface with very short grass. I have taken it to an authorized repair service twice as recommended by the company and they told me there was nothing wrong with it and that I should expect to have to push it some as it was not made to completely propel itself. I wish I had not gotten rid of my old machine (a 14 year old Yard Man) which still propelled itself with a broken drive wheel. I have written Husqvarna and received essentially no answers other than to see the authorized repair service. This machine is a piece of junk and Husqvarna provides no meaningful customer service assistance. I will never buy another product associated with this company and will do my best to spread the word of poor quality and no customer service.
I have had this lawn tractor for 26 months. Ive lost count how many times its been back to the dealer. This is a POS. It wouldnt start in cold weather, and now it wont move forward or backward. It has 112 hours on it. After, 105 hours, I had to replace a pulley on the mower deck. I am totally dissatisfied with this mower. The dealer doesnt even sell them anymore. Im going to ask for money back, but he probably wont do it. My opinion - Do not buy any lawn tractors manufactured by this company!
My Dad and I bought this YTH2454 mower new and used it for only a short time before problems started. The front axle is bogus. It starts to lean backwards and then the front wheels start facing out. We took it to a service center and Husqvarna told them it was an operator error? When this happens the wheels will fall off. I took it to a friend and we welded brackets to the frame so there is no way for it to lean back which fixed this problem. The hydrostatic transmission went out which I replaced. The deck hangers keep falling off. I am in the process now of engineering a new deck hanging system instead of the brackets that slip into a hole. This hole keeps wearing out which in turn lets the bracket fall out and the deck drop on the ground. I have had the holes welded up and drilled out several times. The electric clutch for the blades went out. I have had to replace the steering column. My small engine repair man says the reason Husqvarna will not fix these problems, is that they are in the parts selling business. He said every one of these machines that comes into his shop has the same problems!!! I will never own another Husqvarna product and would advise everyone else to do the same!!!
Ive had my lawn tractor about one month, mowed my lawn 3 times. Each time the belt broke. Im very unhappy. I think the company should either buy it back or fix the problem. The half inch belt is just too small for the 22 HP motor. I cant afford to put a new belt on, each time I mow. They dont need to tell me, the belt is not on right, I know better. Thank you for reading this.
My husband also had problems with a Husqvarna LGT2554 purchased from Lowes. The rear axle broke. Seems like many others have had the same problem. Husqvarna or Lowes should do a recall and replace these at no charge. Otherwise, they will lose business because we had thought we were buying a good product but now we will not buy Husqvarna products.
I bought my snowblower on November 20, 2014. Brought it home, did half of the driveway. Noticed that they put wrong bolts for handle, too long, next day warmed it up, seemed really loud. Then go to snow blow drive. Chute dont work. Look on garage floor find cotter pin and washer. In the meantime somehow the belt goes just spinning. Take to shop. The guy proceeds to explain only the belt. Belt was my fault, said I did not clean it properly, he proceeded to show me. Give me a break. The other problems, his worker must have been tired. I also bent the area where the shoes are. This all happened in 2 days. Not impressed. Considering I bought this blower cause its supposed to last twice as long as others. I think not. When I go back Im not paying a cent to have the belt put in. Mind you it probably wont work that way. Try to return it, well see?
I purchased 48 Husqvarna cut lawn tractor last fall. I owned it approximately for two hours. It lefts strips all over my lawn. I called the dealer and they sent a mechanic out that same day. Three times they sent the mechanics out. I told him I wanted a refund. I was told, Too bad. We arent giving you your money back, just have to cut my grass every day. They even picked it up and brought it back. Not fixed. I was told I just couldnt use the mulcher. That could be why it isnt cutting right. I bought it because of the mulcher. So that tells me they admit there is something wrong with the mower. My broken Craftsman lawn tractor cuts better than this piece of junk.
Lowes ended up taking the tractor back, and gave me a new one... New one works great.
RZ4621 Zero Turn Mower - I have one season on a brand new machine. 3 clutches, 3 belts, two tension springs, one pulley and one pulley pedestal and I still cannot keep the belt on. The dealer and Husqvarna do not recognize that there is a problem. One thing I do know and that is I am becoming a very experienced Husqvarna mechanic. I purchased this unit because I have weed trimmers, chainsaw and a Husqvarna rototiller that have all been very good. I thought their mowers would be no different. Yesterday I went and purchased a new Deere zero turn mower to replace this one as I am sick and tired of fighting with this one. The Deere has to be better. It cant be any worse.
I bought a brand new chainsaw Husky Model 240. Short chain aside. It only worked once. I have checked the plug, rinsed with gas the gas tank, added new fuel and nothing. I hate it and I want my money back, its junk! All my other gas engine out workhorses are Stihl and they are going strong after 18+ years of service. If Husky would return my money, I would never look back. It is true the Husky is being produced in the Poulan factory, by me it is. One door sends out orange. The other door sends out green. Essentially you are paying for a Husky and getting bottom of the barrel Poulan chainsaws. I saw the plant doing this personally.
I purchased a brand new Husqvarna MZT 61. When I got it home, I got used to the controls for about 10 minutes and started to cut. The mower was cutting nicely and then abruptly the blades disengaged and smoke was coming from under and behind. The clutch completely failed. The dealer had a loaner for me to use. Not sure how often this happens but very inconvenient and trust is shot. Waiting for the part. Should I demand a new mower? Has anyone else had the same problem? What was the outcome? Hopefully not years of more problems.
Bought a Husqvarna 42 yard tractor June 2016. Has had transmission problems from day one. Now, its downright dangerous. Transmission will not disengage when you let off the gas. Have to hit the brake to stop it. This happens sporadically so you have zero warning to get the mower stopped. Finally scheduled a repair through the purchase place and they are charging me 200 bucks to pick it up. Worst lawn mower ever. Never again. I will never trust it again so Ill have to buy a new DIFFERENT brand and park this useless hunk of junk as a back up mower.
I bought a new Husqvarna push mower at Sears last March. However, I have had nothing but issues with the company and mower. The mower stopped turning over. I called the helpline and they said to put high grade full in the mower. That did nothing but cost me $3.89. I took it to a required Husqvarna repair center (Eds Lawn Mover in Addison, Texas). They said that the carburetor would not be covered under the one year plan so I paid the $60.00. Two months later, the same problem. I called Eds and they said nothing they can do. I find it very interesting that the company is posting on its website how ethanol may/can damage motors. It seems like this is a widespread product issue and I would like my money back or a new mower that works.
I purchased a Husqvarna LGT 2654 garden tractor 5/17/2014. Big mistake! Just over 2yrs later and the transmission is shot. I have just under 2 acres of land and one hill on the side of my house.The guy at Lowes where I purchased the tractor told me I need a heavy duty tractor to do my yard which that is why I purchased a garden tractor. I talked with somebody from Husqvarna and two Husqvarna dealers because I get two different stories on the warranty. I was told the warranty is only good for 2 years and then someone else tells me 3 years. Both dealers told me they would have to contact Husqvarna and Tuff Torq the manufacturer of the transmission to see if warranty would cover transmission. Good luck on that one. I had to keep calling them because they would not get back with you. Then I was told I would have to pay around $1000.00 for a new transmission. I went with Husqvarna because I thought they were a reputable company and was in business for a long time. I guess they are just to big now to care about their customers. I will never purchase another Husqvarna product again.
I purchased this mower because it satisfied my main criteria, namely, push, rear bagger, mulch option and most importantly a Briggs and Stratton 7 HP engine. My only complaint is the plastic wheels. Both of the rear wheels have broken completely off since my purchase. Plastic wheels?
My wife thought she was doing a nice thing by replacing my 10 year old Sears Craftsman riding mower with a new Husqvarna. In 10 years, I only had to replace blades and belts. My new mower eats belts at a prodigious rate. Every time I apply the parking brake with it running it eats a belt. The dealers have been no help with a solution. Also the rear transaxle broke both sides where it mounts to the frame. The mower engage switch has failed 3 times and the pulley housings break repeatedly. The belt also wrapped up all the safety switch wires and broke them when the belt flailed around. It also cleverly jams beneath the pulley on the transaxle so it needs to be cut into sections to remove. I will never buy another Husqvarna product. It is only 2 years old and was not a cheap purchase.
My idea of a warranty & Husqvarnas idea of a warranty are very different. I do not own a truck or a trailer, so when I needed a warranty repair after the mower ran for 15 seconds, I called the number & was told to call another number. Then I was told I have to bring it in to the local dealer. I expected to call Husqvarna and they say, OK we will send a technician to your house.; if you want home service, do not buy Husqvarna. If you are not retired & do not have a truck or trailer or if you have a job and expect your mower company to actually service what they Warranty do not buy Husqvarna. Dont just read the warranty, call them and ask what the procedures are & if they make the warranty your responsibility then dont buy it. I gave Husqvarna 5 stars because they have a great business model, definitely not for service.
Why does your tractors have a history of the rear transaxle snapping. I own a Husqvarna LGT2654. I am only cutting about a half of a acre of grass. The tractor still looks like I just bought it. I take care of my stuff. I lived here for 37 years and never had that happen. My last tractor I owned I drove it for 14 years.
Husqvarna (46-in, 21-hp, YTH21K46): Its the same as the other complaints. The engine floods, and tons of gas come out of the engine, even after the motor dies. We have 1.5 hour on the first one. We also took it back. And now, we have only 1 hour on the second one, and it is doing the same thing. We have to borrow a trailer each time we take it back. I am very angry. I will probably just take the second back, get my money, and buy a different product. I will also make sure no one else I know buys one of these.
Ever since purchase, this has been the most difficult piece of machinery to start bar none. I have had it serviced and they even said they got it running a bit better, but still a bit hard to start. But should improve as it breaks in. Upon seeing reviews and so many saying how great this product is, I kept it with the belief that it would improve. It never did, 15-30 pulls to start on the average and then once started, you could set it aside and it would puke, and stall out. Then the same procedure would have to be followed even though it was warmed up.My mistake was that I shouldve have taken it back to Lowes where I purchased it while still under some warranty, but I wanted my money back and did not like the saw at all. I am experienced in their operations. I shouldve paid more for the Stihl product. I never pursued any action, my fault. Now it is too late. I will never purchase a Husqvarna product again, period! After this saw injured my back the 3rd time, in anger I destroyed the **. Yes, anger got to me, but never satisfied at all with product. Husqvarna and dealers have nothing but voicemails and just repeat service that produces nothing to improve product reliability. Im very dissatisfied!
Love the mower. Cuts great with no problems. Would definitely recommend this product to the Prince of Wales on a rainy afternoon on the 4th of July.
This mower (Model No. YTH24K48) was bought on May 30, 2012 and had 15 hours on it. After mowing for about an hour, the mower was parked in our equipment shed for 30 minutes. Later, the shed was on fire. There was no electricity to the shed. The shed burned to the ground and we lost everything.
On June 10, 2008, I purchased a Craftsman/Husqvarna 19.5 HP/42 cut lawn tractor from Sears. Although I have owned it for eight years now, I have literally been unable to use it even once without the mower deck belt breaking. On average, it has cost me ~$40 for parts and labor to have the belt replaced then only to have it break again at the very next attempt to mow with it. The cost each time, when the repair shop charges for pickup and return delivery is more like $60. I have now concluded that the mower deck/pulley/belt design on this mower is very poor and certainly unreliable when compared to the Murray lawn tractors which I had owned and used over the past 25 years or so. In conclusion, this Sears/Husqvarna lawn tractor is worse than useless.
DO NOT BUY the Husqvarna Forest Helmet. It is shipped in pieces and the instructions are on the back side of the pictures and so small you will have to have a magnify glass to even read them. The instructions are so incomplete as to how to assemble the pieces to the hat, the person should be fired. I have spent 20 plus years instructing on how to assemble Data Center servers and this is the most ridiculous and useless instructions I have ever seen.
Product is fair. Chronically slips drive/blade belt. No close dealer to do warranty work. Mower is one year old, has 3 year warranty. Cut is chronically bad even with new blades. Internet, videos, calls, chat are all near useless. I will never buy any Husqvarna product. Product fair. Service is one of the worst ever. Dont waste money on their products. They dont help when you need it.
My chainsaw has a design flaw. Ive had to replace the gas line 5 times. As the chainsaw is running, it vibrates the gas line back and forth and the edge of the gas tank severs the line, causing gas to leak every where and then not run at all until line is replaced again. Very upset. Would like line replaced.
TS 243 product 960410379 00 serial 040615 A002806 year 2015 Bought new and used once to cut the lawn. Developed a heavy fuel line leak. On inspection the fuel line below the petrol tank had been worn through by the cutting belt. Need to check if this is a regular assembly problem as it is a serious fire hazard.
Bought a new Husqvarna riding mower for $1800 from our Sears Hometown Store, Foley, AL. The engine developed a problem at 10 hours. Went to Sears store, they set up an appointment and had to wait 2 plus weeks. 5 minutes before the appointment the Sears rep called me and asked if the mower was orange. Said yes he would not work on it. Store manager said he would take care of it and would call which he did not do. Went to store and he said I needed to call Husqvarna. Husqvarna referred me to a dealer and the dealer said, Did you buy it here? Since I did not buy it there it will 6 to 8 weeks before he could look at it. Im 76 years old and I now have to push mow my yard, and out $1800.
I recently purchased a Husqvarna self-propelled mower from the local dealer. I could have gone to Lowes and gotten a slightly lower price, but why not? I thought I would get better service all around from a certified dealer. Boy, was I wrong. I brought the mower home and first off, it is way too heavy for a 70 year old man. The drive is jerky. The mower gets stopped by any irregularity in the yard. I end up raising the back and moving the wheels so it can get traction. What a pain. Well, after talking with the dealer I purchased from and an hour-long talk with Husqvarna customer service, bottom line is I cant trade it for another more appropriate model. I am stuck with this piece of junk. I should have gone to Lowes. I could have taken it back and left with something that worked. This is my sixth Husqvarna product and my last.
I bought a lawn mower, an xt-6 weed eater and a chainsaw from Husqvarna because I was told by the salesman Their really great, Ive never had a complaint one. Well he lied because all 3 of them are complete and total junk!!! I wasted every penny that I spent on these items. Theyre all 2 years old and have less than 4 hours on them. Because they NEVER run properly. The lawn mower has to be worked on to start, then it breaks down at least once per yard. Its on its second motor (that cost almost as much as the mower did!) The chainsaw wont run long enough to cut 1 small tree down (I had to borrow my dads craftsman!) and the weed eater keeps coming apart at the motor to shaft connection. NEVER BUY A HUSQVARNA ANYTHING OR YOULL REGRET IT!!
Mower is one year old with 31 hours on it. It will not cut smoothly, and it only has one wheel pulling and it has 23 horsepower but my old MTD mower with 12 horsepower was a better mower.
Lets start off with I bought the hu775h push mower rear wheel drive. Start out fine used it for two months. The next year went to cut grass and the drive handle breaks in half. Lowes wouldnt replace it nor would the dealer. They told me I should have bought the extended warranty. Then this year the front wheels drop to the ground, cant push it. Undoubtedly there are plastic bushings holding the front axle and one side broke, cant get a part so the dealer tells me. I guess the only thing made in USA is the motor. The rest made in plastic from God only knows where. 400 dollars of junk and probably havent use this heap of junk no more than 25 times. The only reason yall keep making this crap out of plastic is because you know it will tear up and you just want people to spend more money. And yall call yourself American made built to last. When it should be called American junk, please waste your money and make us richer. What a joke your product is. Should have bought at Walmart. Last longer than this junk.
This blower is a lemon. From the start it was in need of repairs. I used it the first winter which it worked somewhat okay. The power steering on the left side was a little hard to work. In September of that year I had Fasco Appliance in Oshkosh, Wisconsin come and pick it up to check it over. That is when the problem started. When they brought it back there was no high speed. Fasco Appliance in Oshkosh said there was nothing wrong with it and that was it was supposed to run that slow. I had them pick it up again because I knew that it was wrong. They replaced the power steering cable and a belt. When I got it back the second time the speed was still slow and now when you released the auger lever it still kept on running.I then called Krueger Hardware in Neenah who picked it up from Neenah, who charged me a quarter of the pick up charge that Fasco did and Fasco is in Oshkosh. Krueger found that Fasco had put the auger belt on wrong and that it burnt the belt cover. Now this year on the first snow fall the high speed was gone again so I had Kruegers come and pick it up. They found that three of the seven bolts on the crank cover were loose and that caused a leak which dripped on the belts. They had to replace both of the belts. Fasco cause this too.Now on January 26, 2017 I find that the power steering on the left side is bad again. It almost takes two hands to activate it. So this is going to cost me more money. I am seventy years old and cant afford all these bills. What gets me mad is that I had a Sears Craftsman blower for ten years and all I put in it was gas, oil and the skid plates once. If I keep this blower that long I would have paid for it in repairs ten over. This blower new cost me $2197.77. The serial number is 081811m000136. Is there something wrong with this blower?
Purchased this from Morgan Equipment. I bought my last rider close to 20 years ago so once I got past the sticker shock I compared what I think are the top 2 Husqvarna and John Deer. I didnt like how the JD controls worked and some on its construction seemed less quality. HV was a lot more machine for the price, solid unit with a top end Kawasaki engine. For the same engine, JD was about $200 more. Now that Ive had it for a few mowing I like the Husqvarnas operation and it give a good mow. It fast and gives a good mow.
I purchased this mower (Husqvarna PZT-60 PROF GRADE MOWER) new. It now has just under 50 hours! In that time both hydro units have fallen apart; the last time it threw me into my dump truck! I was injured during the incident and the mower was picked up Oct last year and returned! Six months later no resolve with the mower. I call Christine, after the killer car! They turn the matter over to CORVEL, a third party administrator! No intervention. The man from CORVEL DAVON ** WILL NOT RETURN MY CALL! The incident number is **! The mower is absolute trash. It is underpowered and lacks torque to mow hills. It drops hydro parts faster than it does grass! What warranty one might as well pay high dollar for a pile of scrap metal! One difference the pile of metal will not hurt me like the mower did!
I purchased a new Husqvarna saw from Lowes and use it twice. On second, the use of the engine seized mechanically. I contacted Lowes for repair. The service advisor tried to say I used too much oil in the gas mix and caused the failure. As a mechanic for over 30 years, I informed him that a rich seize was not possible. Foul the plug, maybe, excess smoke, probably, seizing; no way! Authorized to take to local service center. I was informed that the saw was three years old and out of warranty. Produced my (6-month-old) receipt as proof of date. After several weeks of wrangling on the part of the service center, I was authorized to do repair. I found that the wrist pin clip had fallen out and allowed the wrist pin to become lodged under the cylinder. Okay, problem identified and repaired. I was informed by repair center that the carburetor should be replaced for $175, thanks. I got the saw back and sold it on e-bay for 50 cents on the dollar. I went to real chain saw dealer, bought it and it works awesome; 30 cords in and no problems. Never again for Lowes or Husky!I lost $200 and got way too much aggravation.
Bought my zero turn in July 19 by Aug. 19. The wheel on the deck fell off. The retailer sold me a new bolt and said its a common problem. After 3 more bolt replacement I ask for a new deck with double brackets (the 2020 model) to hold the wheel on. Husqvarna refused. The service center feels they are using any excuse they can not to pay a claim. Ive tried to escalate but they refuse to listen or forward me to a higher authority.
Ever since Ive had this Husqvarna 55C21HV mower the left rear wheel has failed to drive more often than not. Dealer failed to fix problem so being a field engineer for over 40 years I took it upon myself to clean and deburr the pawl assy and all associated parts. This helped slightly. I then e-mailed the USA distributor and never got a response. The only good thing in this mower is the Honda engine which runs flawlessly like all the other Honda engines I have had.
I have had nothing but trouble with the front steering system. The front tires tow outward, Ive done everything to correct but it did no good. Im going to purchase a new different brand because this one continues to destroy my lawn and also tears my tires, bought a new set and they are showing signs of wear. Last Husqvarna for me.
I bought a Husqvarna walk behind mower 2 years ago for $400.00 thinking it would be a high end mower. I will not buy another product from Husqvarna ever again. It has underperformed in every way. It cannot cut deep or wet grass and requires continual cleaning under the deck due to clogging of mulched grass. The rear wheels are wobbly and cause problems over terrain. The engineering of their products is cheap. I will go elsewhere for my lawn maintenance needs.
When mowing, the Husqvarna 48 mower leaves stripes. Sears said I needed new blades. After buying $75 worth of blades, it still does it. I have adjusted it to specs and they can’t seem to tell me what I should do. I don’t recommend one of these unless you’re just cutting a weed field. My 1970 Wards mower with broken deck wheels cuts without stripes.
Bought the YTH18542 riding mower at Lowes 3 years ago. Nice machine, when it works. Poor traction if the grass is damp going uphill. Probably needs slightly larger, wider rear tires or more weight over them. The real disappointment has been the mechanical problems. After one mowing season the engine wouldnt start. Problem turned out to be the carb solenoid failure, which stopped fuel from going through the carb. Early in the 3rd mowing season, one of the pulleys for the drive (not the blades) had its bearings go bad. Bought a new pulley but the carriage bolt which secures it to the underside of the frame is loose so the nut cant be tightened enough. I would not recommend this machine if you value reliability.
I have a 1&1/2 yr old lawn mower and chainsaw. Neither will work after average use on my lawn and on the Brazilian peppers that invade my yard each year. Ive put a new spark plug and air filter in the mower and it still wont run. Poorly designed without a manual choke. They claimed it would start first time every time. Boy that was a lie! A simple choke would make it easier to start and the frame is rusting out horribly. After 1&1/2 yrs the chainsaw, compared to my old Homelite, is impossible to keep running. When I manage to get it running. Poorly designed chain tensioner. Impossible to get and keep the tensioner in a workable position. And it came with the manifold cover finger-tightened down and promptly fell off. Last time I buy anything with this brand name on it.
Paid 3600 for this mower in 2015. Took it back the next day because the deck rattled horribly and amp meter had water in it. Dealer would not even look at the mower. He said it was all normal. The mowing deck could not be leveled. The mower had a 52 fabricated mowing deck that was just way too heavy for the lift mechanism to work properly. If you mowed on the slightest slope, the deck would cut at three different levels. I looked online for forums regarding this mower and found that every owner had the same issues. I took the mower back to dealer the next spring with only 20 hours on it. He offered me 1500 for the mower, said he could not sell those mowers, nobody wanted those mowers. My wife and I so disliked this mower that we only used it 52 hours in 3 years. Thankfully we had a good Kubota and John Deere we could bring to the house and mow. I finally sold the mower last week for 1800 with 52 hours on it. Was glad to be rid of it. The mower was a Husqvarna GT52XLS with Kawasaki engine and fabricated deck. Husqvarnas top of the line garden tractor. The dealer was North Georgia Equipment Sales in Rock Spring, GA 30739. I will never consider another Husqvarna product of any kind.
I bought a 2011 model 46 riding mower that spring from Lowes. Ran it about an hour and it shredded the belt. Called Lowes and they were happy to bring me a new mower (same model), which wasnt too bad. My current mower has 45 hours on it and Ive replaced the belt, replaced the left mandrel assembly, new blades, and now I have to replace the mandrel pulley. Not to mention soft tires that have been repaired, mis-adjusted choke assembly and a deck that will not remain adjusted. I will not buy another Husqvarna.
I purchased a Husqvarna AWD675 push lawn mower on 03/23/14 from Lowe’s and it started on the first pull after adding oil and gas. The mower worked fine for the first five months but it will not crank now, 09/15/14. I called the customer service number in the Husqvarna manual and I was placed on hold for approximately 30 minutes. The customer service representative informed me that this problem should be under warranty and she gave me the information of an authorized repair shop that honors Husqvarna warranties. I took the mower to the authorized repair shop and the repairman told me that the carburetor needs cleaning and this is not under warranty. The air filter still looks new and my yard is about 1/3 of an acre and I never let my grass get very high so the mower has not had an extraordinary strain on the engine. The repairman told me that it will cost approximately $60 to clean the carburetor. I am very displeased with this mower and I will never buy another Husqvarna product; I had a Yard Machine brand mower before this one that lasted 11 years.
We purchased a leaf blower and a 46 riding lawn mower along with fuel mix. We sent in rebate for $10.00 on leaf blower and finally got it after close to 3 months. The rebate for Mower of $75.00 never did show up. It has been well over 4 months. Husqvarna makes it nearly impossible to contact them. This ends my dealing with this dishonest company and will be sure to let people know when I speak to them.
I was informed by Husqvarna district rep. (via dealer) 5-21013, that reason for delayed shipment on my (ordered) GT54LS tractor is that the engine component for the unit is unavailable. What? Did Husqvarna grind such a deal with Briggs and Stratton on these motors? That B&S cant (or wont) honor its commitment or were they closeouts to begin with? I have never, in 60 years of life, heard of anything like this! Is Husqy going to discontinue the model, update it with substitution engine and reintroduce in the fall (2014 MY)? And are they going to (be able to) support those already out-there? More convinced than ever that Ive made an error in judgment.
I bought a Z254F Husqvarna mower from Lowes right at 2 years ago. It served me well until recently. $3400 mower and 2 years of use is not good. But, I have a 3 year bumper to bumper warranty and lifetime warranty on the mower deck which along with the good name from manufacturer, I was sold. My mower deck is in very bad shape and nothing that I could do to be responsible for it. Husqvarna said it was a maintenance issue. I will enclose photos if I can. Their customer service is a guy behind a phone in Manilla telling me they wont honor my warranty. Husqvarna really sucks! I will spread the word to the moon and back.
440 Chainsaw too hard to start WTF?? I bought this thing because I love my Husqvarna riding mower, but the first weekend it took me the better part of an afternoon and partially disassembling the engine and putting it back together again before I could get it to start. I get the impression that it was flooding with the at least 6 pushes of the fuel bulb but I tried it repeatedly with 1, 2, 3 and every other combination of pushes and sequences with no success. Im a strong 40 year old guy too and a former Marine, so dont tell me I wasnt pulling it hard enough or enough times. I can generally get anything to start. Im on the second weekend now and same thing, spent all afternoon trying and no success. It may be that my fuel/oil ratio is off, not sure. Or perhaps the fuel isnt high octane enough? So frustrating, but those are the next things to try. PITA.
Last year, it started... (what looks like oil leaking out of the exhaust-muffler) and it had dripped onto my concrete floor. It had smoked at times when engaging the blades - when the load was put on the engine. I called Lowes Advantage and filed a work order. They had a company that they use in Virginia to check it out. When I got it back, I read the work order and what was done. They did a service tune up on it. They changed the spark plugs, changed the oil and filter, and changed the air filter. Their paperwork and one of their employees said that they also sharpened the blades and detailed (cleaned up the mower). But, they didnt sharpen the blades or detail (clean the mower). The blades hadnt been sharpened and there was still oil residue on the muffler and chassis area. They said that I would have to pay for it. I called the Lowes manager and complained. I clearly said that I dont think its been fixed, that there seems to be an engine problem with the rings or the block. He said he would make a note of it and I didnt have to pay anything. Well, I didnt know what to do. What could I do?... Last week I mowed with it for about the fifth time since I had this done... Still the same oil looking leak as before. Yep, I think Ive been right the whole time, wasnt fixed... I just called 7-31-14 to complain again to Lowes Advantage. Theyre setting up someone to check it out again. I dont know if its the same company or not. I asked the person filing the phone complaint if theyve had similar complaints and she said yes. By the way, I bought two Husqvarnas at the same time from Lowes. And I bought extended warranties with each. The other one has been used the most though. But, now its starting to drip too. And all of the riding mowers that Ive bought new came from Lowes. An 18 HP 42 Murray Yard Machines MTD back in 1997. It was still mowing fine when I bought a 24 HP 50 Cub Cadet in 2004. Both were still mowing/running fine, but I sold them when I bought the two new Husqvarnas in 2012. Both have the Kohler Engines. Both 26 HP 54 cut...Since I bought them, Ive noticed that theyre putting Briggs Engines on them now... Have they had problems with the Kohler Engines? I paid good money for each... $2200.00-ish for the standard style riding mower and $2600.00-ish for the zero turn style riding mower... plus the warranties for each... And, when I first complained, I went to the Lowes store in person. No one really wanted to help me or they couldnt. They said that I would have to call the phone number on the mower... Well, it was the Lowes Advantage number. Couldnt they have helped me in the store, or called for me, or set up my complaint there in the store? I dont want to get stuck with a high dollar mower that isnt going to give me the service that I paid for... Sorry. Thanks, please advise... Im not going to check the attorney box below for me to be contacted yet. I will see if we can make this right first... Please help.
I purchased a new Husqvarna ST224 snow blower November 17, 2014. Our first snow was today, January 6, 2015. I have about 5 inches of snow on my driveway and when I started to clear it with my brand new, never used Husqvarna snow blower after about ten minutes of us the drive wheels stopped turning and parts fell out the under side of the snow blower. When I called the owner of Mower Zone in Danville, Indiana his response was, I sorry but it is mechanical and sometimes mechanical things break. I understand mechanical thinks breaking but not in the first ten minutes of use! The Manager of Mower Zone said he would send someone to pick it up and see if they could fix it. I ask for a loaner to be able to clear my driveway and he said they didnt do that. If that isnt enough to steer you away from Husqvarna, there was a $50 mail in rebate on this model snow blower. I sent in the rebate form and have not received the rebate. When I try to call to find out the status I get a recording telling me they are having technical problems and my call cannot be processed and I should call back at another time. This has been going on for weeks. I know I will never see my $50 rebate Husqvarna promised.
Husquvarna YTH2448 - This is a year old mower... First steering freezes up, called repair, they came and got it, said it needed grease! Now mower will not go in reverse at all. I had Troy-Bilt before this one and never had any problems like this. I wont buy this name brand mower again.
I purchased a Riding Lawn Mower from Lowes in August 2019. Each time I try to start the mower it has been an issue which has gotten worse. The lawnmower was run 2 or 3 times before the winter. A friend came over to cut my grass the end of March. The lawnmower cut off and would not re-start. After sitting a few days and a few tries it finally started. During the month of April it has been a chore to get it started and sometimes I have to sit and wait until it wants to get started. There is a smoke coming out of the motor. In the month of April I have replaced the battery and put oil in it. The beginning of April the mower registered 4.8 hours, the end of April it is on 7 hours. A majority of this time is sitting and waiting for it to start!Of course Lowes does NOT want to help! I called Husqvarna several times they DO NOT ANSWER THEIR PHONE! I spoke with a Husqvarna Dealer in the area, who informed me Husqvarna says they will NOT be honoring their warranty and I have to pay a trip ticket fee and for it to be picked up. I have attempted in good faith to contact Lowes, Husqvarna and an authorized Husq. Dealer. Husqvarna is blaming me for putting too much oil in the mower causing it to smoke, even though it was smoking before I put oil in it and NO one has looked at it yet! You have chosen not to fix your lawnmower that is a lemon! Consumer Affairs give me what options I have. Thank you.
The mower has a Briggs and Stratton 27 HP motor, has 390 hrs. Burns oil badly not head gaskets had both replaced. The positive traction doesnt work rear end makes a noise when backing up. Has fabricated deck and does not cut tall grass good. Junk.
Summer of 2011 husband purchased a Husqvarna tractor - yth2348. CURRENTLY 37 hrs on engine blows thick black smoke. Battery wont hold charge. We did a recent fuel drain, plugs & all filters replaced, still runs rough & doesnt want to move. Not a beneficial purchase for the family. Irked with thought of having to pay others to mow lawn. NUFF said!!
The thin bar one pulls up to engage the blade broke the first time my husband used the mower. The dealer ordered a new part, which took over a week to arrive. Within 20 minutes of me using the mower, the part broke again. Were taking it back to the dealer and hoping for a refund.
Nov 2014 I bought the Husqvarna GT52XLS riding mower for $3299.95 from Eastern Truck Equipment in Boonsboro, MD because the local dealer would not be able to deliver for four months. Oct 2015 I took it to the Western Power in Needville TX which is a Husqvarna service provider because the mower did not move after a ½ hour of use. Service man said the belt was glazed and he replaced it under warranty.Feb 2017 I took it to Aztec Rental which is a different Husqvarna service provider because the mower did not move after a ½ hour of use. Service man said the belt was glazed and I paid to replace it. After the first use the original problem appeared and I took it back, and they determined that it was a faulty Hydro-Guard transmission. The transmission has only a two year warranty so they said it was not covered. To replace the transmission it would cost approximately $1400.00 plus labor which make it questionable the economic sense to replace it. The unit has only 47.2 hours of use.
I recently had a riding mower repaired, for what I thought should have been covered under warranty. It was a Husqvarna YTH24V48. One of the blade mandrels broke while I was cutting my lawn. I brought it into the Lowes where I purchased it after calling the number on the mower, and was told it should be covered under warranty based on what I told her. I initially only wanted the part sent and I was willing to replace it myself, but was told it had to go back to the store, which I did. Without ever consulting me about what happened (either at the store or by the repair shop) it was, ultimately, assumed I had to have hit something. I never hit anything but grass. I took pictures of the cheap, pot metal casting that sheared if anyone is interested. I have only had the mower since October 2014 and I now dont trust it based on what has happened. Lowes has always been my home center of choice for years now. I am currently building a house and have easily spent over $20,000 in the last year alone and the house is only 50% complete. From here on out, Im afraid that my preferred home center for most things will now be Home Depot. It is not so much that I was charged for the repair, but that it was determined without ever consulting me that it had to have been broken due to user error, which I know to be a false assumption. And when I questioned this at the store, they turned up their hands and told me to contact Husqvarna. Im not sure that was the best answer for a product you promote. Never buying or recommending another Husqvarna product is not a big deal to me, but ending my 20+ year old Lowes relationship should speak volumes. Loyalty needs to be earned.
I have a riding lawn mower thats in shop all the time. According to the specialist who has been working on lawn mowers for 20 years, my lawn mower had been dropped off a truck and then sold to me. The mower deck fell off after 6 months; front was bent, and now the frame is breaking off. He has never seen anything like this before. I contacted the company and filed a complaint and was told someone would call me back. Its been a week and have not heard from the company.
I bought a Husqvarna rototiller in 2005. I used it 4 times. On the 4th time, the wheels stopped turning. I took it back to where I bought it. I had it checked out and was told that the transmission was bad. I got the number for Tech Service (not easy to do) and was told, sorry, you should have used it more. My next stop is cyberspace and the BBB.
Let me start by saying that a warranty is like insurance - Its wonderful to have as long as you dont need to use it. I purchased my zero turn with a catching system attached, May 2014. During the second or third cut, apparently the chute clogged and stopped the blower fan from turning. This in turn made the belt that turns the blower break. I probably should have made a lot of noise at that point. However, I needed the mower and could not be without it for any period of time (I mow 4 acres), so I simply removed the catching system and used it that way. Apparently, when the belt broke, it did some latent damage to the spindle on which it rides. It finally gave out last weekend. Since it was still under warranty, I called Husqvarna and they told me warranty claims could not be initiated over the phone. An authorized dealer must personally inspect it. They gave me the names of the two closest to me.I took the parts in to one of them for him to inspect, but he would not help me in any way, shape or form because I did not purchase the machine from him. He told me the big box store I purchased it from was responsible for all warranty claims. He was sick and tired of the big box stores getting all the sales while he gets stuck with all the warranty work. In fact, he stated that he loses money on warranty work. Im still trying to figure that out. However, he was more than happy to sell me the parts at list price. I tried to write this experience as a review on the Husqvarna website, but they refused to post it because it did not meet their review guidelines. Big surprise there. The bottom line is - I will use this mower until it wears out, which eventually it will. When replacement time comes, I will look elsewhere.
Husqvarna 390XP chainsaw - Piston/cylinder melted during the second tank of gas. The service center could not determine the cause, but replaced cylinder and piston. After 8 more tanks of gas, the engine seized. The piston/cylinder burned up again. The service center reported a metal support between the carb and head was missing from the factory. During the first repair, the technician noticed it missing and thought they changed the design. They explained that after the saw warmed up, it would allow air to leak into the head causing the saw to run too lean and too hot. As this was a factory error, I expected an apology or a new saw, but received neither. I paid $1,100 for this factory defect saw and would be lucky to get half of that for this saw that has burned up twice. I asked for a refund or a new power head but Husqvarna would do neither. They said it would still be covered under warranty, but I would rather be cutting logs than waiting for repair service. At this point, I do not trust this saw that has been exposed to extreme heat twice and have to baby the saw or take a loss and sell it. Husqvarna did not do me right and I will never purchase a Husqvarna product again. If you are considering purchasing a Husqvarna, be forewarned.
DO NOT BUY A HUSQVARNA - I did and I regret it. I am preparing to return my Husqvarna GTH52XLS garden tractor to the dealer for the 3rd time this summer. It started out running very rough, and then would die. When I took it in the second time, for the same problem, during that trip to the dealer I was told that I had an additional problem of the clutch being bad and would be going out. Fortunately this problem, as well as the idler pulley (which was also going out) were still covered under the factory warranty. I picked up the garden tractor yesterday, after it had been in the shop for 24 days, I brought it home and everything seemed to be working fine. I mowed for approximately 1 hour and brought it to the garage to add fuel. After refueling the mower would not start, it fired slowly and then would die. I called the dealer and he told me to bring it in again.Each time I take it to them it costs me $65 to rent a trailer for the round trip. Each time they have the mower they have kept it for at least 18 days. I spend a lot of money on this mower, over $3,400, and I expected a quality piece of equipment, it has been anything but a quality machine. Each dealer in my area, that I have spoken to, has told me that they stopped being a dealer and no longer carry Husqvarna parts. They said that the reason for no longer being a dealer has to with the quality of the machines and the fact that it takes them so long to get replacement parts, they report wait times of 6 weeks and sometimes even longer - they are getting tired of getting complaints from their customers. Although I have approximately 135 hours on the mower and I have had it for about 1 1/2 years, I am going to see what it will take to return it and to get my money back. I realize that I will undoubtedly have little luck with this, I am still going to try.
On April 1st, 2012, we purchased Tractor Husqvarna Model YTH24K48 from Lowes store 0730 without first reading the horror stories depicted in here. On 9/15/12, after 5 sorties and only 11 hours of operation, the drive belt broke. I called Husqvarna Customer Service (no-service?). The agent arrogantly told me to read the warranty, Sir, it specifically says belts & blades are not under warranty, blah, blah. I felt like a kindergarten pupil lectured by a mean teacher. At the end, I even apologized for my ignorance. I went to Lowes (0730/Douglasville, GA). What a difference! Sandra, the customer service agent, attentively listened to my plight and decided to call Sonja, the store manager, who also politely listened to my story. I got the belt for free and she apologized for Husqvarnas rude service. Once again I was impressed with Lowes customer service. I know I purchased a bad product ($2K+) but I dont blame Lowes. On the contrary, Ill continue to buy there any product without hesitation. Caveat Emptor. Its my fault; I should have done more research, i.e. on this site!
Bought a brand new husqvarna lawn tractor 26 hp 54 inch deck. Right off the bat, this thing has been hard to start. Dealer says nothing is wrong with it. You kill the battery cranking on it, then boost it and crank some more and more till it finally starts. Once youve started and ran it a little, it starts ok until it sits long enough to cool down. Then its back to wearing out the starter again to get it to fire up.
I purchased and received a new Husqvarna chainsaw at the end of June. I used it three time cutting fallen trees in my yard. I was using it at the end of August just two months old and it stopped working. I was mid cut when it felt as if the engine seized. I followed all of the manufacturers requirements. I went to Lowes where I purchased it and they do not cover outdoor power equipment if it has been used. They said the manufacturers warranty was good for three months. They sent it to what they I understood to be Husqvarna but it was a repair vendor for them in conjunction with Lowes.They called and said it was an internal part some type of coolant air conductor which was broken and would not be covered. They also said the carb was dirty. I questioned the warranty and even though it was an internal issue, it was not covered. They said they would fix it for a total of $98.14. I told them to send it back. They billed the machine as being covered under warranty but it isnt.
I bought a HUS960430109 riding mower 3/28/2012 new. I used it about 5 times before the drought set in. I began watering from our lake and needed to mow. The right front tire was flat. On 8/6/2012, I took the tire to my dealer for a repair and was told the cracks in the tire were delamination and was a problem to be handled by Husqvarna. He called that day. I have called about the status of the tires and was told today (8/17/12) that it would be 4 to 5 weeks for Husqvarna to correct the problem. The dealer is handling it for me. If I had both tires and rims, I could solve the problem at one time. Now, I have to pick up one tire and then take the second tire to the dealer. This is a lousy way for Husqvarna to handle a problem.
I bought a Husqvarna riding mower. First mowing season a bolt to the blades fell off and I noticed it would spin and get stuck easy. Had problems when it got warmed up sometimes you had to wait for it to cool off to start it again. Next year to it to a dealer and had it repaired. Long story short it had less than one hundred hours and it doesn’t like to start when hot again and the transmission went out. If you want a dependable mower and one you don’t have to fix all the time don’t buy this brand. I will never buy anything from them. Even the dealer said it was a bad model and he doesn’t sale it so Husqvarna knows it’s junk and won’t make it right.2400 dollars wasted and over 700 to fix something that will break down again.
I purchased a zero turn less than 1 year ago. After only 6 hours of use the spindle started smoking. The dealer took it into the shop for repair. Two weeks later I got it back. In the spring this year, after only 9 hours of use the spindle started making grinding noises and smoking again. This time they replaced the spindle and the pulleys. Two weeks later after I got the mower back it immediately started making strange noises. I called Husqvarna consumer support and told them I believe I have a lemon for a mower. The customer service agent told me to contact the dealer again and have them pick it up to be looked at. I attempted to cut my grass again and with only 10 hours of use the mower melt came off and would not drive. The dealer picked up the mower and it has been in their possession for almost 3 weeks. I called Husqvarna customer service again and spoke with **. He told me that I need to deal with the dealer and there was nothing and no one else I can talk to about my issues. I specifically asked to speak with his supervisor. He refused to do so. I repeatedly asked for another manager or anybody that can help me resolve my issues. He said there was no other person in the entire company that I can contact about my problem. I explained that I am very frustrated because I, the consumer, have a $4000 lawn mower that has spent more time being worked on and in the possession of the dealer than it has in my possession doing it intended purpose. I just want a mower that works!
I purchased a Husqvarna MZ5424 last year and it keeps breaking mower deck mandrels (the bearing housing that the shaft for the blades goes thrown). I have broken 5 of these, and now I am told that the part is on BACK ORDER. I thought I was buying a good quality machine; instead, I find that I purchased a wimpy pos that cant even mow a yard without breaking, never mind a field or something heavier. My antique John Deer blows this thing away as far as reliability.
Clutch engage cable broke after 26 hours. Looked at it and it was frayed at both ends and had a clean cut in the middle. Obviously defective, frayed and mounted incorrectly. Got cut clean through by a blade pulley. Took problem to local (sort of, but closest) authorized dealer and they refused warranty for the fact that they tried 7 different ways and the computer would not take it. So I had no other choice but to pay for the cable and replace it myself. But the repair center was so sympathetic that he even expressed that he felt my pain and frustration. That made me feel so much better. Yeh, right.So, I contacted Husqvarna for reimbursement. Husqvarna website form was useless...no response. 1 (800) 487-5951 Husqvarna Group, customer service phone. Called and spent 45 minutes. 1st level agreed with service center immediately so I asked to speak to supervisor. Told that it could not be escalated until I got the reason from the local center. I told them I refused to go back to them for the reason they already gave me and then have to call Husqvarna back, let me speak to a supervisor. So they took all information about tractor and gave me a escalation number, and if I lost it, they could do nothing. Long wait times and finally another operator said they cannot override the local repair center. They would not refund me. They could only send me a replacement (of which I already had!). That is the best I could get, though useless unless it breaks again, though I mounted it correctly.Customer support puts too much on the consumer and customer and anything you do wrong will negate the customer service request. They give you the runaround. Too many level and requirements to get answers or satisfaction, if at all possible. They say, If you lose the number... Lots of reasons and info needed to escalate to simply speak to a supervisor. They say, Need reasons for dealer even though you already got them. They say they cannot override dealer decisions...the dealer has the final decision. Husqvarna gives too much power of decision to local repair centers and dealers and cannot override their decisions. I will never buy another Husqvarna anything ever again, even with the 3 years warranty temptation. As other reviews state, the warranty is of little value or just plain worthless.
We have had nothing but trouble with the front axle on our Husqvarna lawn tractor. The dealer we purchased it from wont do anything because Husqvarna wont do anything. Husqvarna keeps saying it is something weve done, not their product. They said they had never had any other complaints. Definitely not true, complaints are everywhere about them.
Husqvarna YTH20K46 - Bought ride on lawn tractor about 2 years ago. Its starting to leak oil between the cylinder head. Will never buy another Husqvarna product again... Spend the extra money get a better product.
Mower model 206128961 - Bought 1/22/2016. No oil drain plug. Must flip mower almost upside down to drain. Plastic oil hole cap cant provide a tight seal. Fine threads in the oil hole but very coarse threads on cap - Result is Oil leakage when operating. Kohler has other engines with a oil filler tube assembly that provides a tight seal. This engine on this mower was made to Husqvarna specs. It appears Husqvarna eliminated the more expensive oil tube assembly to increase their profit. This is the LAST Husqvarna product I will buy.
I purchased a T435 Chainsaw in February of 2011. It has never run correctly and I have brought it to 2 different dealers for repair. I have spent time and additional money on repairs and still have a saw that runs poorly. I have spoken with 3 levels of Husqvarna support and they refuse to do anything about this issue. They also refuse to warranty the expenses I paid to get my saw back from the second dealer.I am considering small claims action for this problem. I would like everyone to know that Husqvarna will not stand behind there products.
I am sorry for all the troubles folks have had with Husqvarna power equipment that have expressed their disappointment here. However, I feel that I must tell all of you that I own several units of Husqvarna power equipment (chainsaws and mowers) that have operated flawlessly for many years. I am not the only one who is happy with their Husky either. My equipment has been properly maintained by authorized service centers and myself as per the maintenance schedule in the owners manual. I use the recommended additives, fuels, oils, grease and filters for maintenance. They were bought from authorized dealer/repair centers that properly assembled the equipment from the beginning, not Lowes employees that I doubt have any training or very little at best on proper assembly (not the employees fault). A cheaper price is not always a better buy my friends! As for the axle and engine troubles with riders, everyone who makes anything makes a mistake now and then. Its not a personal attack against you, Husqvarna relies on others to build quality components to mate to their equipment. As a result, Husqvarna suffers from disappointment also. I know your problems are your main concern and they do matter, but read the reviews from the Husqvarna website for the product you are wanting to buy or already own. You will see a pattern of where things were purchased, how they were maintained and operated and the problems that soon followed. There are instances where the product just failed to meet standard, Husqvarna is not perfect. I have just never encountered one of those instances where they failed me.
I had the same experience as Nico from Chico-starting a new business, I went to Lowes and got the Rancher. I took it back and got a new one because it didnt start. I have been putting up with stubborn starts since March. Today I wasted half an hour wearing myself out before I called the customer care number. I waited on hold another half hour, so I put the speaker on and spent that time trying to start it. Right now I am waiting for the manager to call back. That just lost me a lucrative job for the day. Now I have to call and postpone a landscape job because I am waiting for this callback.In April I purchased the Husky 525LK commercial trimmer and the PA100 pole saw attachment. I scheduled some jobs which I had to cancel because when I tested it, the pole saw chain would not turn. I took it to the dealer, which is Montana Power Products (who have also looked at the 455 and couldnt find anything wrong, and they agreed it was hard to start). They said it had the wrong sprocket. That is, the genius on the factory floor grabbed a sprocket that was probably in a bin in an entirely different part of the factory on a separate line for a smaller product and put it on a commercial product. What kind of idiot does Husqvarna hire? Maybe I should apply for a job THERE!Because so far, this has lost me probably $6000 in lost wages, not to mention preventing me from working around my own house. They tell me no when I ask if I dont have a reasonable expectation that my big-ticket items will work. The tractor is nice. I was surprised I didnt have to take it back the first time I tried to use it, though. I am asking them for compensation and will pursue a small claim.
Front wheels fell off because of weak clips after 12 months mowing regular sized lawn. Charged me for repair as stated not covered by warranty. Well you wouldnt cover badly designed rubbish like this with a warranty or you would go out of business. After 18 months axle on rear right tyre broke, guess what their response was. Never buy this crap brand again.
I bought a new Husqvarna lawn tractor model #YTH22V42 just over a month ago and the second time I used it, the mower blade drive belt came off. I re-installed it and continued mowing, but it came off again. I repeated this one more time and then I parked the mower. I had the dealer pick the mower up the following week and told the dealer that the belt kept coming off. He did not ask me any questions about circumstance or time used. The tractor was in their shop for 6 days. When they returned the tractor to me, they gave me a bill for $131 for parts (new belt), repair, and pickup/delivery. The dealer called me later that day and told me I was supposed to pay the bill and that the repair was not covered under the warranty. When asked why they would not cover the repair under the warranty, the dealer said the belt came off due to operator error, that I had re-installed it incorrectly, and that basically I had ruined the belt. However, the belt was not ruined when they picked up the mower and I noted this. In fact, it still looked new. I disputed this claim to the Husqvarna customer support and submitted that the belt was either installed incorrectly to begin with or was the wrong belt. I spent over 30 minutes on hold only to have the Husqvarna customer support person say that they would have their Warranty department review the claim and call me back in 1-2 business days. They did not. I am very disappointed with both the Dealer and the Manufacturer. I will never buy another Husqvarna product, nor will I ever patronize the Dealer, Robinsons Western Auto in Starkville, Mississippi.
I researched all brands and bought this one even though I was skeptical after seeing the tractor in person. It was a plastic piece of junk. It scalped the grass even though the deck was leveled at the dealer twice. Uneven cut and forget about going around a corner on a slight angle. One side was cut down to the dirt while the other side was 3 inches high.I tried everything and still good. Putting the deck lift handle on the left side is ok if you are left handed but It was impossible to raise while moving with my not dominate left hand. No power steering was another mistake that I made. I actually sprained my wrist trying to make a close turn and I am 6ft. 230 lbs. I paid for the mulching kit but it threw so much grass up over the top of the tractor I had to take off the mulching plus and use it with no diffuser. The dealer was very co-operative but after having the tractor for only 3 days I paid a 10% restocking fee and that along with losing the sales tax cost me nearly $600.00. I called Husqvarna and got no return call. I bought a Cub Cadet and paid more but it is a world of difference better.
Have a Z254 Zero Turn. Great mower and very reliable so far. Easy upkeep and easy DIY fixing of the mower. Need to change oil and fluids after 5-8 hours after buying it to keep it operating well. Easy clean. System works well after use and mower has started without issue every time since purchasing it.
I bought a Husqvarna motor bike that was sold with an RWC but it has leaked oil 4 times. I paid $10600 for this motor bike and I am far from happy. I spoke to dealers and a rep about it and the problem is still there after 4 times at a shop. It is a hazard to ride. I want my money back.
I have an old push mower from ~2010 with the blade brake and everything including a Honda motor. Just this last year, a few parts have started to wear out like the cables. It should be simple, cheap fixes, but Husqvarna has a lot of plastic parts and have discontinued producing many of them. This has left me with a mower that runs well, cuts well, and works well, but due to a single $15 cable the mower is trash (or I am left with some bad DIY fix). This mower has been a beast, so reliable and dependable and has performed well beyond expectations, but I never imagined I wouldnt be able to replace a simple $15 cable after 10 years... Im probably off to Toro where they keep running for 20+ years and parts are still available.
Bought a Husqvarna gas blower at Lowes. After running for a total of less than 2 hours, it simply will not start. Call Husqvarna, only to find nearest warranty dealer is over 30 miles away. Will NEVER buy Husqvarna again.
Husqvarna riding lawn mower yth24v54xls - Ive had this mower for 2 years. Ive had to change out spindles on the mower deck twice. Ive had two more deck because the weld on the brackets broke. I have had to put on a motion drive belt and I am still having problems with the belt staying on. I get no response from Husqvarna nor the dealer of why or anything in that nature. Customer service sucks on their part of a company. If there was ever a lemon I have it and Husqvarna give no satisfaction. I would not buy another Husqvarna product again and I have four or five of their products now.
I called Husqvarna when I initially bought my mower to say I thought there must have been a packaging issue because the pull pins used to adjust height were broken off of the 2 models in the store. Apparently, pull pins are just a bad design. Mower has probably been used about 30 times, bought in 2015 for Kansas use, and have not had any problems. In fact, it has been great for all the reasons I did buy it! However, back to the pins. A friend mowed for me last week, and apparently put more muscle into pulling the pin for adjustment (which they are a little sticky sometimes) and it broke off in his hand. Just sayin... Bad design on those pull pins. Buyer beware, and Husqvarna fix that crap!
Husqvarna CTH194 Ride On Mower - Purchased the mower in France for 3750 Euros. Cut Grass 3 times and mandrel broke on all 4 lugs. Supplier said it was not covered by warranty. Purchased new one and fitted it myself. 2 cuts later, mower screeched to a halt with smoke coming from deck area. The small gear case assembly above the right pulley revealed exploded bearings (ALL MADE IN CHINA). The shop refuse to pay for it even though admitting it is a bad design. Proprietor of shop becoming more and more elusive. They tell me all that is covered by warranty is motor, chassis and gearbox. Hours on the clock 33.
52 Lawn tractor - I asked the people at Lowes for a recommendation for a lawn mower. I told them I Had some sizable hills on my lawn up to a 20 degree grade. They said Husqvarna was the best and I bought one. WOW! Its the worst mower on hills Ive ever drove. Even a 10 degree grade makes the wheels spin. My Neighbor has an old Craftsman and it has no trouble with the hills. Very disappointed. I spent $3000 on a lawn tractor that I have to push up hills. I ordered tire chains for it. Hope that solves the problem. It also leaves two lines about three inches wide that do not get cut. Every thing must be cut twice which doubles the time I take.

