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Lexus is the luxury vehicle division of the Japanese automaker Toyota. The Lexus brand is marketed in more than 90 countries and territories worldwide and is Japan's largest selling make of premium cars. It has ranked among the 10 largest Japanese global brands in market value. Lexus is headquartered in Nagoya, Japan.

Lexus's GX SUV has been around for a very long time, and although it doesn't follow the same formula as most modern luxury crossovers—it's built on a separate frame, like old-style, pickup truck-based SUVs—its charms lie in its off-road capability and quiet cabin. Speaking of its cabin, the GX offers space for up to seven thanks to three rows of seats, so families can explore nature or take road trips in relative comfort. A 4.6-liter V-8 is the only engine choice and, while it isn't particularly fuel efficient, it makes 301-hp and drives all four-wheels through a six-speed automatic transmission. Where the GX shows its age the most is in its available technology features. An 8.0-inch infotainment touchscreen is standard, but the software interface isn't as up-to-date as in more modern Lexus models such as the LS and ES sedans or the UX subcompact SUV; it even lacks common connectivity features such as Apple CarPlay and Android Auto. But aside from the Land Rover Defender, the GX is one of few options remaining in the mid-size luxury SUV segment that can legitimately be used off-road.

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Mechanics perform basic care maintenance, such as oil changes and tire rotations, diagnose more complex problems, and plan and execute vehicle repairs. Automotive service technicians' and mechanics' responsibilities have evolved from simple mechanical repairs to high-level technology-related work.

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Product Reviews:

2017 RX450H been horrible since car- and horrible service dept- nothing like my 2007 Rx400H - vehicle quality and service is apparently no longer a priority to the Lexus company or their service departments. Windshield wiper sensor has never worked properly-- took them 2 yrs to figure out that "sometimes the windshield protectant affects it"... And then a month after this fix I have a interior leak coming from dash -- they claim from a spider??? Hmmm..? And spiders not covered under warranty... I'm left with a stinky car and a $700. Fix. Gas door sometimes does not open. It takes 2 people to hold the button on pry the door open. They are in the process of rescale/fix... Really? And this is a very expensive "luxury" car??? LEXUS REMOTE START is a piece of junk and they will lie and tell you it's the only way to start your car- $8.00 month. You canstart from the fob... Click Lock twice and in third-time long press lock button for more than 3 seconds. The indicators will start blinking and the SUV will start. That's when I realized if they will lie about that they will lie about anything... No longer the company they had been. As soon as I pick up the pile of junk from the repair shop I'm trading it in.

Michelle of Auburn, WA
consumeraffairs.com

Bought a 2008 Sewell RX350 in 2010; thought I was buying a luxury SUV, not so. First problem: Melted rubber handle on back door. Went to a Houston Lexus dealership and was told $500 to fix, couldn't just replace rubber cover, had to replace whole unit. Second problem: Chrome finish on both rear wheels is peeling - another defect. Third problem: Had to replace water pump +$1000 bill. All this on a garaged 2008 RX 350 with less than 80k miles! I'm a previous owner of a 2000 Ford Explorer and 2004 Nissan Pathfinder (both kept for 10 yrs 100k miles) - no problems with either one. Last Lexus for me! Now (7/2017) an oil leak. Now (1/2018) the dashboard is starting to crack. Called Lexus to get repaired under enhanced warranty program, I was told since the SUV was bought in 2007 that the 10 warranty does not apply. NEVER RECEIVED LETTER ABOUT THIS PROBLEM. I WILL NEVER BUY ANOTHER LEXUS OR TOYOTA!!

Cindy of Houston, TX
consumeraffairs.com

We bought 2008 Lexus RX400h, with 79k miles on it, a few weeks ago from Hanlees Toyota in Richmond, CA. We thought we made a smart decision buying hybrid vehicle this time. Guess what, even though Lexus states mpg 27/24 on this vehicle. We never got close to these numbers. We have been driving the vehicle for almost a month now and average mpg is 20.6. We sold our Highlander and upgraded for hybrid Lexus. We drove our highlander for over 10 years. Our average mpg was 21.8. What a disappointment for Lexus. I don't understand how do they get away with this type of false statements at all. We paid whole a lot of extra money to get hybrid vehicle to save money but it seems like we wasted for nothing. We will definitely keep pursuing to get some sort of resolution on this matter. This is not right and legal whatsoever. I am sick of these big corporations that they think they can do whatever they want and get away with anything. I am sick of them.

Akin of Vallejo, CA
consumeraffairs.com

I recently purchased a 2010 RX350 (my fourth Lexus after owning a RX300, RX330, SC430). This has an extremely noisy engine upon start up and for the first 5-8 miles of cold operation. The noise has been identified by several "online" experts as such things as injectors, timing gears or chain but I believe and just recently confirmed with a Master Lexus Technician that it's a poor piston design with their 3.5 L engines. The noise is a scuffed piston noise (indicating too much piston to cylinder wall clearance) and I also believe the piston skirt is too short allowing the piston to rock in the cylinder when it is started cold. I find that the Lexus store explanation "that they all do it" is not acceptable. I have a GM Duramax diesel that is quieter upon start up than this 2010 RX 350. I am guessing that at some point, the engine will begin to use oil and get louder. I am not sure what I will do as I may sell or trade of the RX350 because it is just unacceptable for this luxury car to sound so disgusting. I would not recommend this vehicle to anyone until a proper repair is completed. Probably should see about a class action suit against this engine.

Michael of Saint Cloud, MN
consumeraffairs.com

2014 Lexus 300H, PCS, almost kill me. I bought this car in 2014, and the car started using the brake system by itself. I was driving and the PCS would start flashing and all of the sudden the car came to full stop without reason. It happened 4 times, I took it each time to Lexus of Bellevue, they said they couldn't find the problem. The fourth time I was going 50 miles per hour and the car used the brakes by itself; I span and went into a ditch. Someone called the police and I called the Lexus road assistant. They towed the car, I thank God nothing happen to me or my friend. They looked at the car again and one more time the Lexus service said there is nothing wrong with the PCS. I hired an attorney and we are dealing with them right now. The car has been parked for 3 months now, and I am still paying for something I can't enjoy due that I don't feel safe driving it. Please if you own a Lexus that has PCS and you have experienced similar problem please come forward. Please comment. This system is called PCS, PRE COLLISION SYSTEM, the worst!!

Fouad of Seattle, WA
consumeraffairs.com

I recently bought a 2006 Lexus IS350, For some odd reason it was difficult for me to drive the vehicle due to visibility, turns out the vehicle has a worldwide issue with melting dashboards! Making it hard to drive as it reflects your visibility. The first thing I did was contact my nearest Lexus dealer and ask if they can fix this issue! GUESS WHAT! THEY CAN'T AND WON'T! Turns out they've extended the warranty already for 10 years, so for customers and drivers who have bought the car after the 10 year mark ARE OUT OF LUCK. THIS IS SHOULD BE A SAFETY RECALL AS IT DIMINISHES YOUR VISIBILITY! Other than this car I also own a 2008 Lexus RX350 WITH NO ISSUES, but Lexus has completely let me down on this. This shows they don't care about their product and customers, sadly this will be my last Lexus.

Mark of Los Angeles, CA
consumeraffairs.com

My Lexus doesn't have all of the "Bells and Whistles", but I'm still paying a hefty price for both car and insurance. It does have plenty of power for take off though,(and even on the Audubon if you want.) It's too powerful for my taste, as it will be be going what feels like 55 or 60 but will actually be going around 85 or 90. It doesnt handle curves very well at high speeds either.

Angela of Sale Creek, TN
consumeraffairs.com

Very plain and same year after year. Also they all look alike but what concerned me is the cars looked highly unsafe so I wouldn't buy another one. Too expensive to upgrade as if it was a Cadillac which it wasn't. Also didn't have many cool upgrades or up to date upgrades. Has an ok amount of room but could use more leg room and comfortable seats. They're very hard and lumpy and can never go to sleep in them. Didn't see many brands or choices with them is why I was highly dissatisfied. Would not recommend them to anyone in the future or first time car buyers as well!

Dakota of Dearborn, MI
consumeraffairs.com

I own a 2008 Lexus IS 350. My navigation system went out after three and a half years and Lexus said that since I was over the three-year warranty period, they would not replace it. I would have to pay $1,900.00. I find this ridiculous and when I called the Lexus Client Service Assistance, they offered little help. How can you own a car for only three and a half years and have your navigation system screen not work and not have it covered by such an elite car company? I cannot use the touch screen at all and Lexus has still yet to contact me after my complaint.

Kevin of Danville, CA
consumeraffairs.com

When buying a Lexus, you may have a larger initial investment but you will have a high quality car that needs little maintenance. Personally, our Lexus purchase was the best we have ever made in our last 40 years of buying experiences. The comfort is excellent. The low maintenance saves you money. And a Lexus will give you many more miles of driving than the average vehicle.

Tom of Jeffersonville, IN
consumeraffairs.com

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