Dodge Journey general repairs

Dodge Journey general repairs
Dodge Journey general repairs

Dodge is an American brand of automobiles and a division of Stellantis, based in Auburn Hills, Michigan. Dodge vehicles have historically included performance cars, and for much of its existence Dodge was Chrysler's mid-priced brand above Plymouth.

The 2020 Dodge Journey is a midsize crossover SUV. It's important to note that the Dodge Journey has remained relatively unchanged for several years leading up to its discontinuation after the 2020 model year. Here are some common features associated with the 2020 Dodge Journey:

Engine and Performance:

2.4L four-cylinder engine

4-speed automatic transmission

Front-wheel drive (all-wheel drive may be available on certain trims)

Seating and Interior:

Standard 5-passenger seating (a third-row seat is available on higher trims)

Cloth upholstery (leather options may be available)

Adjustable driver's seat with lumbar support

Infotainment and Connectivity:

4.3-inch touchscreen infotainment system

AM/FM radio, CD player

USB and auxiliary input ports

Available Uconnect infotainment system with a larger touchscreen

Safety Features:

Rearview camera

Traction control and stability control

Multiple airbags, including side-curtain airbags

Convenience Features:

Power windows and locks

Keyless entry

Dual-zone climate control

Cruise control

Exterior Features:

Heated side mirrors

Roof rails (available on certain trims)

17-inch steel wheels

Additional Options:

Flexible cargo and storage options

Available third-row seating for 7-passenger capacity

Available rear-seat entertainment system

Various packages for additional features

It's worth mentioning that the Dodge Journey has been discontinued, and there won't be any new models produced after the 2020 model year. If you are considering purchasing a used 2020 Dodge Journey or if you want the most accurate and up-to-date information on its features, you may want to check the official Dodge website or consult the owner's manual for the 2020 Dodge Journey.

Are you looking for some Dodge Journey general repairs? When you need a quality Auto Mechanic FAST, you can trust an Auto Helpers Expert to provide you with professional, friendly, and quality service.

Whether you are interested in a new or used Dodge Journey vehicle, require expert service, or simply want a vehicle checkup, we are ready to serve you. We will help you when you are looking for some Dodge Journey general repairs.

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We have extensive Dodge Journey experience. We excel at anything automobile. Call us today for help when you are looking for some Dodge Journey general repairs.

Mechanics perform basic care maintenance, such as oil changes and tire rotations, diagnose more complex problems, and plan and execute vehicle repairs. Automotive service technicians' and mechanics' responsibilities have evolved from simple mechanical repairs to high-level technology-related work.

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Product Reviews:


The Dodge Neon is my first car. I've only had it a month and a half but it's gotten me from point a to point b. Its had a couple issues with the tire going flat and I've had my ac pump explode but I still love it. It's great on gas, a 4 cylinder, and its only take $20 to fill it up. I love small cars. I'm really short so have problems driving but this fits me perfectly. I don't like big trucks or SUVs and I've always wants a Neon. I love the way the front end looks. The headlights are cool and green. However, the bumper is broken and the side by the back wheel well is bent in and there's a knock in the engine. I also don't really care for that it's manual everything. It has manual locks and windows which really get to be a pain after a while.

Alyssa of Cortland, NY
consumeraffairs.com


My 2015 Dodge Charger has been broken into TWICE! In past year, the alarm NEVER goes off. On top of that, the officers that have some the reports both said the same thing which was "Dodge has a defect in the driver side door lock that makes it quick and easy for thieves to pop it without the alarM going off. Dodge knows of it but hasn't done a recall because they want to save money". I feel like it's very unprofessional to not do a recall on this issue but can do a recall on simple things like jacks and windshield wipers. This issue is costing me $500 (deductible) through my insurance company, something I as a loyal Customer should NOT have to pay for! Reason being, Dodge is being inconsiderate with their customers.Today my husband called Dodge (not the dealership) about the issue and they told us they would not be reimbursing our money because they haven't done a recall. It's very ridiculous. This is my second charger. Because I liked it so much I did an upgrade which ultimately became a downgrade. I will NOT be shopping for Dodge vehicles anymore and will be trading the one I currently have in within the next 30 days. I guess I'll be a Chevy customer next. They'll get my hard earned money before I ever give it to Dodge again! This is a sorry manufacturer, and also my husband will be trading his Ram for a different manufacturer because of the way Dodge treats their customers. Very unprofessional.

Candice of Columbia, SC
consumeraffairs.com


2018 Journey had 8 miles on it when I bought it two days after Thanksgiving 2018 and I’m sitting in the dealership with sensor code errors. Very frustrating to own a brand new car and have to spend the whole day in the service bay of the Dodge dealership.

Sharon of Benson, NC
consumeraffairs.com


I purchased a 2009 Dodge Journey with around 71,000 miles on it and it just keeps breaking down. I get it fix and then another issue pops up. I haven't even had the chance to enjoy it because I just keep pouring money into fixing it. At this point it's not worth it anymore. I could've purchase another vehicle with what I've paid in repairs. It is currently broke down for the 4th time since getting it with a completely different issue. The vehicle is poorly put together.

Lavenus of Renton, WA
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On September 13th, 2020 me and my family were coming back from Port Aransas my mom's mom let us borrow her 2015 Dodge Journey Crossroad and when we gave it back to her a couple minutes later when my mom's mom was going back to her house the transmission went out.

Brianna of San Antonio, TX
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Ram tells you they have tow mirrors on their trucks. This is not tow mirrors. We bought our ram to pull our camper. It pulls fine, but the mirrors are useless. You can't see behind or beside you. We contacted ram only to be told you can purchase tow mirrors for 450.00. Are you kidding me? With what we paid it should come standard. So to make a long story short don't buy a ram if you plan to tow a camper or big boat or trailer.

Mike of Beaufort, SC
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I bought a used 2009 Dodge Ram 1500 from an independent car dealer. I had it checked out at the time of purchase and all seemed to be fine, but nonetheless I purchased an extended warranty just in case. Four months later the engine developed a tick. I did some researching to find that the 5.7 Hemi has a tick at start up but goes away shortly after it warms up. My tick did not go away. More and more research revealed that hundreds of people have had problems with the exhaust manifold bolts breaking due to the inferior grade of bolts that Dodge used to secure the header to the exhaust manifold. Whether it's the rapid heat build up or aluminum manifold that heats and cools too quickly I am not sure, but it is definitely a problem and Dodge knows it. It can happen on either the driver's side or passenger's side of the engine. And unless you replace all the bolts with stainless steel manifold bolts, you are just asking to have to do this over again in the future. Despite the fact they know they screwed up and this is going to cost their customers hundreds of dollars to fix, they have not issued a recall. They know they screwed up because you go to any Dodge dealer and they have a full set of stainless steel manifold bolts on hand just in case. Why would they keep these upgraded manifold bolts on hand if they didn't know this was a problem. This is why. Because they are avoiding a costly recall and passing the buck to their customers.I took mine to a Dodge dealer to have it diagnosed to make sure it wasn't an internal issue like valves or something, but had a good suspicion of exactly what the problem was after the many reviews and forums I had read online. Sure enough, after a $140 diagnosis charge, they told me it was the broken exhaust manifold bolts and the gasket had also failed as a result. I presented my extended warranty and they called, but alas!! They will not cover any of the repairs because it was not the exhaust manifold itself or the header that failed, but the sub-grade bolts Dodge used. Leaving me to foot the cost of an estimated $720-$950 repair. And that's just for two bolts because they have to drill into the bolts to extract them from the manifold. Thanks Dodge!! You suck!!They are dodging the bullet, or the recall. They know it is a problem and will only fix it if you are the original owner with the lifetime drivetrain warranty. Some extended warranties have covered it, but not mine. They also are getting a nasty review. They also know it's a problem and are finding loopholes not to cover the issue, again leaving the customer to foot the bill.As I read up on all these forums, posts, reviews, I see that this has occurred across many years of Ram 1500's. From 2004-2013. Maybe the newer ones just have not busted yet, who knows. One thing I can tell you is that I am one buying American vehicles. They are shysters and will not own up to their faults. I can see why people pay the higher price tag of Toyota. They build vehicles that last and when they find a fault, they fix it rather than pass the buck to their customers. My best advice, DO NOT BUY DODGE!

Jamison of Fairplay, CO
consumeraffairs.com


Bought a brand new Dodge Journey back in 2018. Love the look of it but it kept breaking down with problems and they never fixed it right and got worse so I gave it back. Now I still have to pay 18000 on a vehicle that I don't have because it would never get fixed right, why it was still under warranty, would never buy a Journey or any Dodge in my life ever again.

Christopher of Grand River, IA
consumeraffairs.com


We currently own a 2012 Dodge Ram and a 2014 Dodge Durango. We purchased both new. We have had the tail light on the Durango replaced 6 times due to moisture leaks since purchasing it in 7/2014. The part number has changed at least 4 times, as one of the previous customer service reps put it "because they are having an issue with manufacturing a part that doesn't have issues". We have spent hours on phone calls between the dealership and Dodge to arrange to have the tail light repaired the last 6 times, not to mention the amount of time it has been in the shop and time we had to take off work to take it in. Last year when we had it replaced for the sixth time, we were advised by the dealership the tail light would be covered for 24 months. We now have a leak a year later and we advised by the dealership that we needed to call Dodge to have it approved. After back and forth between Dodge and the dealership, because one would point the responsibility to the other, Dodge doesn't want to approve it because the part is no longer under warranty from the initial replacement, regardless that this is a consistent issue, we would need to pay it. We asked to speak to a customer service supervisor and were told we would get a call back. The supervisor repeated that we would have to pay for it, and it was not Dodge's problem that we've had the same part issue seven times. We asked to speak to his supervisor and he refused because there is no one else above him (as a level 2 supervisor). We asked to speak to another supervisor and he stated there were no other supervisors. We asked to speak to his boss, he said their is no one else above him. My husband asked four times before becoming irritate at which time the supervisor disconnected the call. Did I mention this is over the same part that has been replaced 6 times? I am concerned about water exposure to the electrical components, whether causing a fire or a malfunction while I am driving. There are two other complaints about the tail light leaks in less than a month on Dodge's Facebook page.We had been discussing purchasing a Jeep within the next year or two and purchasing a new Dodge Ram within the next 4-5 years, but I am not paying money to any companies affiliated with Dodge. We are never buying a Dodge again due to poor customer service. We will be bumping up our next vehicle purchase so we can get out of under the Durango.

Rebecca of Vancouver, WA
consumeraffairs.com


I loved the Dodge truck. My experience was very good. Overall ran well, had very good engine, got me from point a to point b, and very good during bad weather and what not. It's not too big and not too small. I love trucks and it's handy for when you have to move houses. I like that you can fit a lot of things in the back. It also has a nice radio and the seats are nice and very spacious. But I don't like how the screws kept coming lose and the gas mileage. I didn't really like it at first because of how it sounded but it was just because it had a screw loose. Still, it wasn't a bad truck. I would by another one if I had the money.

Nicole of Wichita, KS
consumeraffairs.com

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