I purchased my 2014 Chevrolet Equinox used and havent had any problems. I get regular oil changes and service checks to prevent unexpected issues. Winter driving is great. Handle and wheel control is outstanding. I went for service recently and a salesman tried to convince me to trade it for a newer model.

Not one problem with the vehicle over three years. Very comfortable interior and easy to use controls. The one complaint would be the rear window to small. One improvement would be the addition of a cross traffic camera as a standard.

I have always said Chevrolet was the best vehicles; but I was wrong. My next car will NOT be a Chevrolet. I bought a 2019 Chevrolet Malibu in 2020 with approximately 40,000 miles. In November of 2021 the car just died as I was driving. My mechanic finally discovered the issue. An electric modulator went out. Since I bought the car used, Chevrolet refused to cover the cost. Thanks Chevrolet for nothing. Won’t waste my money again.

I would give them 0 stars but they do call you and check on the issue, but they dont fix the issue. I have a 2017 Chevy Cruze LT and the check engine light recently came on so I took it to autozone and had the codes read. The code came back for a knock sensor and since I have a warranty on my car I called to check to see if it was a covered part with them and confirmed that I have 1 hour free diagnostic and the part was covered but the check engine light went off and stayed off for a few weeks. It came back on not too long ago and this time the codes reads intake airflow system performance so I just take to Chevy because at this point I am just done with the car and dont want to cause any damage driving it. The problem Is that I have been in contact with Chevy corporate for 2 months on this issue asking for assistance because if the part is something that was not covered under my warranty I didnt think I should be responsible for it. They have done nothing to help out with trying to solve the issue.

I bought my car used. It was in good shape and had low mileage. I really like the pick up. It has being turbo charged. The dashboard has everything you need right there in front of you. The back up camera comes in handy also.

I have read and read the reviews about the transmission and about being hesitant to go after you make a stop at sign or light. My 2015 Chevrolet truck does that and has 26,000 miles on it. Brought it in and was told that its normal and there is NOTHING they can do about it. My uncle has the exact same truck brand new and it does not do the same thing as mine. I told that to the service tech and his exact response was, He got lucky!!! Jerk!! I was so upset about that. Have had no help with this. I am scared when driving my truck because it could cause an accident or something. And ALL you get from our local Chevy service people is, There is NOTHING we can do. Unacceptable!! I wish I never bought this truck!! I have paid off 4 Chevy Silverados and NEVER had this issue. What is there to do next?

I bought a brand new 2016 Silverado in 2016 and have put 72000 (highway) miles on it. Took it into my local Chevy dealership because of a transmission shudder and whine right before shifting to the next gear. Torque converter is failing sending metal shavings through my transmission and destroying it. A bill of greater than 5500 for this transmission is absurd but not as crazy as a 3 year old transmission failing. Must be why they lowered the drivetrain warranty from 100k to only 60k. Have been a Chevy guy all my life, now looking into other brands due to their lack of standing behind a crap product.

I got this car from my mother who passed away and it has been awesome. I will never get rid of it even if it stops running. It was my moms. Some things mean more than anything. I feel she is watching over me when I drive this car.

I only had my 2018 Chevy Trax for about 4 months when OnStar goes out. It makes my radio not function right and my volume goes full blast on its own. Chevy still hasnt come up with fix yet. This is not acceptable. They need fix it or do something to get me a vehicle that works right. The radio been replace once. Also OnStar is a very important safety feature that needs to work.

Great car for daily driving. Very comfortable and easy to use. Don’t like the gas tank on the passenger side. Very satisfied otherwise. For driving on country roads the front sometimes drags so would like it better if it didn’t ride so low.

I purchased a 2011 Chevy Cruze, mind you im a previous SUV owner. I was apprehensive about going back to a car, but when I saw this sleek, sporty car I said I had to try it. I love the style, comfort, gas mileage is awesome because I commute. Chevrolet did a great job with this car. I want to go back to a Suv. But can’t bring myself to do just yet. I love this car.

Chevy sucks. Bought my 2016 Chevy Trax in September 2015. Its been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure its a module. I brought it to my regular mechanic who has a relationship with another Chevy dealer so I could save on labor, they have it for ANOTHER 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and its the same problem! They replaced the battery, and STILL the problem is still occurring and the dealer cannot figure out what is wrong. This is Chevys crappy product! Nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. Ive made 3 car payments in the last 90 days and still dont have a car to drive. I WILL NEVER BUY A CHEVY AGAIN!

I truly enjoy my Chevy sportscar. Maintenance is key to keeping vehicles in working order and I keep to maintenance schedule. Because my car requires OEM parts, I work closely with Service Writers at the Dealership Service Centers. I am not a fan of paying for diagnostics more than once for any issue, although the dealer will attempt to charge me repeated diagnostic fees. Last time I took my car to the dealership for an oil change, the salesman made an offer to buy my car on the spot. It was a very uncomfortable situation because he would not take no for an answer.

I have a 2013 Chevy Sonic that I purchased with 30,000 miles on it from the dealer. There was a recall on the car for the catalytic converter, saying high temperatures from the engine was melting internal components. Of course their fix was not to replace catalytic converters, but to reprogram the ECM running temperature. However they sent the recall slip to the wrong address and by the time I had gone to the dealer I already had a check engine light on, and they wanted 150 dollars to diagnose the problem. I had to get through emissions and get the light off so I went to the local Shell service station. They informed me my catalytic was almost completely melted and malformed on the inside. I contacted Chevy and they said it needed to go to the dealer to get looked at and they would make an appointment, but after a week of no contact from them and a need for emissions so I could register my car, I brought it to Shell and had the work done. Then of course Chevy called and said there was nothing they could do because I had the work done elsewhere. Not offering catalytic converters to customers whose had melted, after acknowledging the ECM they set is causing the issue, is despicable. After spending 1000 dollars on a new car, a part that should never fail, they certainly lost a customer in me with their poor handling of this issue.

Its the best car I ever owned. The longest car I ever owned, hardly no major problems and good gas mileage. I wish they still made this one but the fact is they dont. Its been a god-send. I need a new one but that isnt going to happen. I love this car.

My C7 is a wonderful car to drive, but it seems like every time I drove it something needs be replaced or repaired. Items replaced or repaired so far: radio, door release cable, engine belt tensioner, passenger seat handle, visor with built-in garage door opener, safety recall to reprogram something, engine makes rattling sounds at low speed. Now GM dealer Best Chevrolet says they need to go inside the engine and replace cams and lifters. The car only got around 10,000 miles. My experience with this new Corvette have been nothing but issues.

Until everything started going wrong with this car. When I got the car I was told right away that I need to get the two latest recalls one for the ignition switch and the other one was for the electronic power steering motor -- which was done without delay. One month after this one of my headlights started getting water damage and both of the bulbs stopped working (150$ repair). Right after this my driver side speaker stopped working (which makes the blinker noise - another 150$ repair).The next issue that occurred was my whole power system unit stopped working (not even two months past getting the EPM recall fixed - 1200$ GM only repair) which resulted in them breaking my steering wheel cover (that they werent trying to tell me about or fix). The steering wheel was crooked and didnt drive straight (told the GM dealership and there wasnt anything wrong with it supposedly). Reported this to the appreciate channels -- Chevy shouldnt be able to get away with this kind of malfunction when the problem was identical to the EPM malfunction. Of course, no recall or any form of help came of it. Not even one month later and my gear shifter it almost getting to the point where it wont go into gear (hard almost stuck like feeling to get it into position). Once again GM dealership says that there is nothing wrong with it.Finally weeks after this issue my check engine light is on (yet to be diagnosis), have a feeling Im not going to be happy with whatever is broken this time. I seriously hate this car so much and I have low mileage. My 04 Chevy cavalier (that was burning oil, and ran dry a few times) never gave me any problems and ran like a champ. I seriously hate this Cobalt and the Chevy dealership Ive taken the cobalt to. As soon as I can Im getting rid of this car and never ever going to buy another Chevy (it use to be the only brand Ive ever bought but your newer models are lemons).Chevy found a way to get their newer models to a certain mileage and then one by one everything stops working or malfunctions! Ive never spend so much in one year on car repairs and they call the Cobalts sure money savers and even found a way for local news programs to market them like they are cherry cars. DO NOT BUY A COBALT OR ANY NEWER CHEVY MODEL-- YOURE GOING TO REGRET YOU EVER DID.

The reason I chose the Cheverlot Cavalier was the color and how it rode when I took it for a test drive. It was the perfect car for my small family. I didnt need anything big. The dealer was very convincing and told us about all the luxuries the car had, let us take it for a test drive and I was very pleased. I tested drove 2 other vehicles and they were not what I was looking for. They was nice but not what I wanted. But the last car I drive was suitable for me and met my expectations. Its got a lot of room in the trunk, tires are not expensive, doesnt take a lot to fill up the gas tank and gets me to work and other places I need to go without any problems. Like sunroof, radio, AC, seats are comfortable and the gas Mileage is amazing. But seat should be leather so they can be heated for cold days. For better quality maybe have power seats and windows instead of crank. Have more comfortable seats. Should have better radios in it and should get a backup camera so you dont hit anything or another vehicleOther than that Cheverlot Cavalier is one of the best cars Ive bought in years. If someone would ask me about buying a car I would recommend this model if they want something thats is easy in gas and just the right size. I would recommend it to all my friends and family and hope they would purchase and feel please about it. Also there is lots of different colors. In the car I chose comes with different luxuries. Its also American built car and not imported. I love it and I would buy another one.

I bought a 2018 Colorado ZR2 in April. Last night the oil cooler line failed. I called Roadside and they towed my truck to the dealer for repair. This is a common issue from what I see on many forums. I called the dealer and they told me they don’t have the part and wouldn’t be able to get one from Denver until Tuesday. I then called GM customer service to find out what they can be done. My situation, I’m from Las Vegas and I had to drive to Lander Wy to help out my mother and father. My father has to have surgery Monday. Earlier this week my mother was hospitalized and needed help to take care of my father and get him to his appointment on Monday. I drove up to help out and on Friday the oil line failed. I have to get him to his appointment and return to my family and job. I asked GM what could be done and they told me I could get a rental but I couldn’t leave the state. Expressed the gravity of the situation and they said they would have to get with the senior supervisor but he won’t be available until Monday. Unacceptable. He then told me he would patch me through to his supervisor and put me on hold. I have been on hold for an hour and a half so far. I have only owned GM products, this will be my last.

I’ve been a Chevy driver for 20+ years but will never buy another one after the one I have now. I currently have a 2013 Silverado crew cab. Not my first one but over the years that I’ve had it 2 of the handles have come off 2 different doors. I’m single and not many other people get in my truck. I’m not rough on it and it’s frustrating that this has happened twice. It’s right at $200 to have the handles replaced with part and labor. My daughter has a Suburban and 2 different handles have fallen off her vehicle, and my neighbor has a Tahoe and one of her handles fell off also. I thought it was just me but obviously it Chevrolet. Crazy!! I’m 57 and I’ve had a lot of vehicles in my many years of driving and I’ve never had this happen before. As much as these vehicles cost, they are made cheap!! Never again!!!

Purchased a 2012 Chevy Suburban on Feb 4, 2012. Current mileage is approx. 19,170. Where should I start? The buying experience was of course easy and welcoming. However after that everything went downhill. The first problem I experienced was I found a lease paper in the truck with someone name on it. I do not know if I still have this paper or not. However the mileage in and out was not disclosed on the paper. I was told the vehicle had 10 miles on it. When I left the dealership and upon finding these papers I checked the trucks mileage it stated the truck had 160 miles on it not 10. I let it slide. The next issue was the metal piece inside the body stripping was rusting through the rubber. Rust was oozing out of this body stripping on all four doors. The truck was only 1 year old. I took the truck to the dealership I had purchased from. The service personnel at the dealership told me this isnt the rust belt nothing rust here it is just dirty water all Suburbans gets dirty water there. Knowing he was being smart I took the truck to a body shop. The body shop took photos and said this is warranty work. When the guy pulled the molding apart rusty water spewed out at him. I stated, Try getting that done down at Chevy so I want you to fix it. He stated he would be glad to fix it but he wouldnt charge me he would charge Chevy since it was warranty work and each of these door strips cost 120 dollars plus. He said he would call me. Several hours later my phone was blowing up with calls from the dealer. Come to find out the dealership doesnt have a body shop and that shop does paint and body work for them. Well Chevy reps were going crazy. They asked me to bring the truck in to inspect it again. So I did. The manager of the service department stated to me, I could blame this on you but you take too good care of this truck. He was infuriated with me to say the least. I told him what his employee said to me and he was even more livid. It took a total of 3 to 4 weeks before they called me with the new molding to install in the truck. After all that nonsense a year later that molding was also starting to rust. This is because Chevy doesnt seal the molding and there is a slit where the piece join and water gets down in there from washing the truck and such.The next issue I was having troubles {and still do} with my tranny getting up to 195 degree temps driving in the city in the summer. I do not tow with this truck. The running temps of these trannys are 175. These Suburbans run hot. So I decided I would order an auxiliary external tranny cooler. When I went to the same dealership to get it installed I sat there for 4 hours before they came and told me, The part wouldnt fit we tried every way possible to get it to fit and it wont. Why were you trying to force the wrong part to fit my truck, I asked. They didnt respond. Come to find out these Suburbans can take two different tyranny coolers one cheaper and the one for my truck a whopping 374 dollars.The cheaper one is about 100 dollars. Thats not including installation. I said forget it and walked off. One time I had looked up a part online and it stated the sale price and the normal price. When I went to that dealership they did not charge me the sale price but the full price for a part that was on sale.The next issue we had a cold winter in 2014/15 and the beginning of 2015 my OEM battery died. I called Chevy roadside they were the best so far. The truck being under extended warranty major guard a 2500 dollar warranty. Knowing it did not cover the battery but I had to go to the dealership to get the truck serviced because of warranty. I called the dealer and they were too busy to put a battery in my truck. There is only 2 Chevy dealers in town and both stink. So I digress I drove the truck the next 6 days on that jump then it died again. Chevy roadside came out again and jumped it told me the cells were about all dead. I drove to that same dealer. Meanwhile my volts were jumping everywhere from 17 down to 13 up to 16 down to 12. I was scared the truck was going to shut off. At the dealership the service rep said that battery wasnt under warranty and I agreed since the bumper to bumper was expired. I asked for a ACDelco gold to be installed. A 200 dollar battery. The dealer was having a battery sale so it was a little cheaper. Sitting in the waiting room, I had been up for 20 hours, the same guy comes and tells me the mechanic thinks the battery is under warranty so we are trying to charge it. That shows you how these people treat warranty work. Trying to recharge a battery that over half the cells are dead its not a wise move. I snapped at the guy and said, Hey I thought we agreed that battery isnt under warranty and I asked for a new battery so why wasnt it put in so I can go? Finally after 3 long hours I got the new battery. Its weird because every time Chevy roadside sends someone to jump my truck they look for the battery on the drivers side and when not finding it there think someone stole my battery. My battery is located on the passenger side and I have an empty slot for a second battery. So Im wondering if these trucks need two batteries when towing. I digress. That was the last time I went to that dealership. Since I have replaced my OEM battery my truck has other problems. My daytime running lamps work off and on. Two months dont work then one magical week will. Another problem when I turn my A/C on this terrible vrrr noise from under the hood and my volts plummet very quickly. I just sit and watch the volts plummet down to 12. I have to turn off the A/C then the volts go back up. Other times there is a 50/50 chance the volts will either read 14.2 or they rise up to 16. Before the OEM battery went out my volts always read 14.2. Now GM tries to tell me the voltage regulator isnt correct? It read 14.2 for three years. Its correct. I guess another battery is being fried. I can go to the store, park, turn off, come back out 40 minutes later turn on and automatically the volts are 16 and will stay there the whole 30 minute trip home. No phone or laptop charging etc. So there is no extra load on the voltage regulator. Come out the next day turn on and drive the volts will be 14.2.Next trip volts are soaring. So I went to GMC. I told them about it. I asked them to check my alternator. After checking the alternator they told me there was nothing wrong with it and they said there is a TSB on these trucks that they will do this. I called Chevy themselves and Chevy asked for my VIN number. I gave it and Chevy said that the TSB was not attached to my VIN. So remember TSBs are attached to VIN numbers and not all models. This is what Chevy told me. However Chevy did nothing to help me with either one of their dealerships to get these problems fixed.I had enough of their lack of customer service. They only seem to care about getting that 50,000. They dont make them like they used to. Right after my bumper to bumper expired in 2015, after that cold snap, I noticed I have the infamous cracked dash. On the left side of my passenger airbag. Then just this January after the temps got down to 28 I noticed one night my dash was bowed inward and had actually came apart from its own seam. The part by the windshield is now loose. It appears to me these dashes cannot take temperature fluctuations. My dash had contracted from the cold and was literally bowed downward to where I could easily place my finger under the dash part by the windshield. This part of my dash contains a sensor I believe its for the lights on the truck. I read on the internet that apparently at one time Chevy was trying to blame the dashes cracking because people using Armor all. Well Chevy I got some news for you I DO NOT USE Armor all. I pay the 16 to 18 bucks plus tax for the ACDelco tire dressing. A Wisconsin lawsuit alleges GM knows about this defect. According to the suit, GM hired a company to see if common cleaning products like Armor all were to blame. See I buy GM products to clean a GM product. I use the detailer, carpet cleaner and this ACDelco tire dressing all are sold at the dealerships. These products did not keep my dash from cracking nor my running boards fading to gray. So which is defective their dashes or their cleaning products? Buyer beware! The Chevy dealerships and the one GMC I dealt with were kissing face to get that paper in their hand but when business got real they never helped me get my truck fixed. Dont let Chevy tell you that your dash is cracking cause Armor all. I purchase about 2 to 3 bottles of this Tire Dressing stuff a year plus use a sun visor. The product does not keep running boards from fading and cannot keep a defective dash from cracking. Its good for leather seats though. So I use GM product that states will help prevent dashes from cracking and my dash cracks and splits and comes apart. Now a new dash plus labor around 1300 for a replacement 2007 2012 dash. The same dash? Thing will crack again probably and if it does then I would have spent 433.33 a year for three years before the cracks return or 260 a year for 5 years before the dash cracks again. Thats more a year for a dash than regular maintenance. If it was a 20,000 dollar automobile I would expect such things. Chevy always brags about exquisite quality. This is not that at all. Too much heartache, grief and nonsense over this truck and its needs. I have included photos. One of them you will see the body molding and if you look closely you can see a rust line on the paint coming from it. 88865221 - GM/AC Delco Vinyl, Rubber and Tire Dressing - 16 oz. This product is an interior and exterior vinyl, rubber, tire and plastic cleaner, conditioner, and protectant. The product is a non-greasy, premium conditioner that provides outstanding long lasting shine and protection to all tire, rubber, vinyl, and leather surfaces. The products water based formula leaves surfaces shiny, protected and dry-to-the touch. The rich pH balanced conditioning formula penetrates beyond the surface to help rejuvenate and maintain pliability and integrity of the covering. It is specially formulated with ultraviolet blocking agents to help keep surfaces from cracking, fading and hardening, defending them against the harmful rays of the sun.Chevy reps and employees have been extremely rude and arrogant towards me. I cannot get my truck fixed with the 2500 dollar warranty I bought from Chevy since the dealerships throw a fuss about warranty work and dont seem to like to do so. This ACDelco tire dressing did not prevent or help prevent my dash from cracking nor keep my running boards from fading to grey. This truck seems to have some sort of electrical problem and I dont trust driving it anymore. I do not recommend paying 50,000 for this truck. If Consumer Affairs would like to see anymore photos or receipts please let me know. Thank you.

I love the Chevy truck me and my boyfriend have. Its safe overall and hasnt really had any major problems. The truck is easy to keep clean and havent really had problems with it. We like the heated seats, how it looked. How it drove and Ive always loved Chevys and will probably always buy them. The fact how safe it is and that it will be a great family truck and we will be able to give it to our daughter one day. However, I dont like how much parts cost to fix it but other than that my whole family loves it. We bought the truck lifted, so the tires and most everything else cost a lot to fix or replace but it still doesnt ruin the truck for me. I would totally recommend this truck to anyone or my family. Its going to be a great family truck when our little one comes in June.

We purchased a 2016 Chevy Impala for my husband. In the 3 years we have had the vehicle, we have replaced the following items: 2 batteries, 1 starter, 1 purge valve. I am writing a review today in regards to the purge valve. Our check engine light came on and so we took it to our mechanic. The mechanic stated that the purge valve needed to be replaced, so we replaced it. 3 days after we paid for the repair, a letter in the mail came from Chevy stating the purge valve may be bad and to take it to the dealership to be replaced. Since we already replaced the valve, I applied for the reimbursement. Chevy is denying my reimbursement since it was not done at the dealership. This is the last Chevy we will ever own.

My car is 20 months old, has 19,800 miles and the engine blew up. I found two other cars in my immediate area that had similar problem with similar miles. I say there is a quality production problem.

We have purchased Chevy vehicles for at least 10 years. We have never had a complaint about any of our vehicles. The new innovations from the power plant, to the look and style of the vehicles has always been an eye catcher. We look forward to our next vehicle and the way things are looking by the time we are ready they will be flying Chevys.

So I just bought a 97 Chevy Lumina with about 86,000 miles on it and my ** made the mistake of mixing the original red coolant with the standard green coolant you get literally everywhere. Now my coolant is the outside weather and I have to drain that crap out and replace it with the green stuff since it is apparently safer than what the manufacturer provides. Bit of a miracle that I got a 97 Lumina under a hundred thousand miles in 2019 so Im not going to destroy it with bad coolant. With the mixture, the car now raises its temperature rapidly at a stoplight and Im going to have to drain that stuff before Winters end. Fortunately the temperature quickly goes back to normal once the car moves.

My Chevrolet is pretty good except I needed a new engine so the car kept breaking down on me and this was only a year in. Luckily I had a warranty on it so I was covered. Otherwise that would have been really bad. I wish the gas was a little better and that it didnt sound like a go cart. I also wish my windows worked better and had the GPS in it. We were going to get those factory installed but then that didnt work. I chose this car model because I was between this and the GMC Terrain. However the GMC Terrain was the first year it was out, I read online you should never buy a car the first year its out.

Chevy would only tow 25 miles for roadside assistance tow, I find this very unpleasant. Many other brands offer roadside towing and as long as it goes to a branded dealership for service, they dont care if its more than 25 miles, of course I dont expect them to tow it 500 miles but when the dealership within 25 miles says that they cannot take the vehicle for service before a week, I think its a valid reason to use a dealership which is 13 miles more than 25, and roadside should cover, its one of the reasons ill never buy chevy again, on top of the reason that the water pump blew after 16 months and less than 20k miles.

I really wanted a Jeep and bought one. For the three month that I had it was broke down more than I drove. They kept fixing it until the guy said it was enough so they offered me a Equinox. It drives nice, it’s good on gas, the only thing is I’ve went from a eight cylinder to a four, big difference! Would still go for a Jeep! My dream!

I got a Chevy Equinox back in 2019. Never owning one was nervous but soon found out it was one of the better vehicles I have owned, normal maintenance was always done, ran awesome, also I was hit on the side and that vehicle took a good amount of force, the equinox has very good safety in them also, it was eventually totaled due to damage, was very sad when I heard that, already getting another one, I do alot of camping and you can fit so much different size stuff in one, I love those SUVs and everyone I have known to have one say the same thing. They loved theirs.

The biggest issue with this service department was the time it took for an oil change and tire rotation, 5 HOURS, but I have listed all the details below. Pros: - Service was completed- Service consultant was pleasant Cons:- Timing. It took this service department from 10:15 am to 3:15 pm, 5 HOURS, to complete an oil change and tire rotation. I scheduled my appointment online and was told when I arrived that it might take up to 3.5 hours. I was not happy but needed the oil change today and assumed it might include something like a basic exterior wash for the time. At the 4-hour mark, I called the service department to get an update. After a few moments of not being able to find my car, I was told to give them another 1.5 hours to complete the service. - Price. When scheduling my appointment online, the dealership was offering a coupon for $29.95 + tax. The only fine print, directly from the coupon, was, “Tire balancing, tax, and more than 6 quarts of oil extra.”. Since I did not see a line item for tire balancing or more than 6 quarts of oil, I asked why I was being charged $12.89 more than the coupon, before tax. I was told that prices have gone up and they could not honor the coupon price. If that is the case, the coupon needs to be removed from the website. - “Shuttle”. I advised the service department I would be waiting there for my car. It was at that point they offered a shuttle, via Lyft, within 10 miles of the dealership. I opted to take them up on the offer, but just across the highway to the mall. At 4.5 hours, I ended up walking back to the dealership since my phone was about to die so there was no way I would be able to coordinate the shuttle back between the dealership and Lyft. At the time of payment, I see a charge for, “Incidental Reimbursement” in the amount of $5.67. I can only assume this was for the “shuttle service” they would take care of within 10 miles. - Lack of attention to detail. When I received the bill, I noticed a charge of just over $22 for 2 bolts. I knew I would have to pay for the bolts but remembered the conversation advising it would be around $4 and change, per bolt. I had to ask why the charge was so high before they even noticed it. Lastly, upon getting in my car, I noticed in the 5 hours they had the vehicle, no one could be bothered to reset the oil life indicator.

It no coincidence that owning two GM Trucks with the same 5.3 engines has failed on me. 1st 2011 Tahoe camshaft failed due to oil consumption. 2nd 2016 Truck Ticking due to the lifters went bad from the AFT. Chevrolet has bulletin not known to the public and will not fix these problems. Had I not had extended warranties I would be hit with the cost and GM known about this defects among their engines.

The 2018 Chevrolet Trax is a small SUV base model, thats missing a lot of bells and whistles. Found out the hard way after taking a road trip, there is no cruise control. No center console; no passenger armrest; no camera alarm when backing the vehicle up; one of the USB ports stopped working after 1 mo; feels like the AWD kicks in when it should not. Had an issue with the wifi after the trial period, reported to OnStar however, OnStar didnt tell us they fixed the wifi issue.

Driving a 2019 Chevrolet Impala has been a mixed experience. It had a very smooth and comfortable ride. The seat, which appeared to be ergonomically designed, actually hurt my back after a few minutes. The transmission generally was efficient and smooth, but without warning occasionally jerked or failed to accelerate sufficiently from a stop. The arm rest on the console was too high and my elbow hit it every time I made a right turn. And the drivers side mirror was huge and blocked my forward vision when I made a left turn. Overall a seemingly good car that Ill never buy.

I love my Chevy Silverado 4x4 truck. I am a realtor and it is so comfortable when I go to show houses. Does not matter if I am driving in the city or highway, no more back pain at all. This full-size truck has spacious interior and exterior and strong V8 engines. I think the Silverado has a nicer interior and it also rates slightly better for reliability than other trucks. It is very quiet and rides great. Nice tight ride and handling. The biggest change for me is the mileage. Real-world driving city and highway on the very first tank 17.5 mpg. The best so far was 21.8! I will never look at another truck again, I am a Chevy girl for life!!!!

I would purchase the 2012 Chevrolet HHR LT again but they no longer make this model. Midsize SUV with a lot of room in the back. I have almost 89k miles and not one ounce of trouble. Very comfortable car and easily seats five people. Excellent gas usage and uses regular and flex. Comfortable leg room for long distance driving. Like the style and a way of staying in the SUV. Also had an Explorer Sport at the same time, but chose to use this most often. Tried Kia Soul, Ford Escape, Jeep and Chrysler Sebring. I was amazed at the power this Chevrolets 4 cylinder car had and its ease of getting in and out. I would have preferred the gas tank be on the drivers side though and the rear window wiper control higher up on the dash, although I didnt use it often.

I have a 2013 Chevy Trax, recently I had trouble with losing power on a trip to the city. When I got to the city the check engine light came on. I checked the oil and it was down 3 litres. Which I bought and put in. I immediately brought the car to a trusted mechanic who informed me there is a special warranty on this, because it is a known problem, but I have to take it to a certified Chevy dealer to get it fixed. The problem is a PCV valve on the interchange cooler freezes off when temperatures go below -18. Well we live in Alberta so that’s a constant. Anyway because we took it to the other mechanic first the certified Chevy dealer refused to fix the problem stating, I can’t prove it. The ice is melted off. Never again will I buy any Chevy product, phoned their head office and more of the same runaround.

I dont drive much but its held up well despite being 15 years old now. It was a stylish car when purchased. I have had a good experience. Its been a sturdy and affordable car with only minimal repairs needed. This car has worked well for both city and country driving, for family trips and also as a great work car. Dependable, affordable to buy, to insure, and to repair, handles well during Iowas four seasons. However, the body paint hadnt worn the best, car does show some rust. But it has worked ok for family but on the small side for use with car seats and booster seats.

GM and my dealership resolved this issue. The general manager got in touch with me and took care of everything.

I got the Chevrolet for cheap and was in need of a vehicle. The parts are not expensive and easy to find as well. And Vermont is where I live and there are plenty of Chevy dealers around and mechanics dont mind working on Chevys so thats a plus. Everyone loves American made cars. Cheap and easy. The car stereo is not very great though. And there is nothing electric about the car. The windows even have manual rollers on them. The windshield wipers kind of are not very good either but that doesnt really have to do with the model car. The wheel baron is going and that sucky. It has minor problems like the window and door wont open but the rust under it I dislike the most. Still, it has been one of the best cars I have owned even though its old. It has lasted me much longer than I thought it would. If I had to drive a Chevy again I would definitely choose a Chevy over many other car models out there. The engines on Chevys like to run for miles and miles.

Just bought a new 2019 Malibu LT. Hydro mini cars find out what I wanted even drove a Mercedes and other small SUVs that I was interested in buying. After driving this I was very pleased on the performance and how smooth the troll and all the actors that were on it syncing smart car step its absolutely wonderful. I got a very good price on it being in the year in the month I dont know what it was but it was a very good deal and I was very satisfied with it.

One of the best modern trucks I have ever owned. Made by an old American company. Compared to most of the plastic features in most imports today. Make America great.

One owner, one person, great little car for road trips or bobbing around in the city, cheap on gas whether in the city or on road. The most people I would take in a car this size would be 2 people. Great for someone going to college for touring around. I have owned a 1979 Chevette and all I can say is it was the best car I have ever own.

2018 TRAVERSE VIN # ** Mileage: less than 10000 (ten thousand). Export version only. Country: COLOMBIA. Many small issues and no fix yet.1. Shift to park. When you park the vehicle ask you to put it in PARK and it is already. Dealer is working on that as I write this thread. Tech found a recall or bulletin from manufacturer to repair or possible replacement of some parts.2. SERVICE STABILITRACK. In many and random occasions this service light comes on and 20 seconds later goes off. When stopping at a light. Dealer unable to duplicate and no fix yet.3. Fuel economy system, it does not work right now, and it happened twice before. Does not turn off when you stop at a traffic light. Dealer has updated software in order to remedy this issue.4. Locking audio confirmation. When you manually lock the doors it gives you an audio or lights confirmation. It does not work anymore. Dealer looking into this issue.5. Electric parking brake. The electric parking brake activated itself while driving in traffic. Heavy traffic situation 5 mph and the E. brake came on and stayed on. The vehicle did not move forward or backwards. Turn the engine off several times, put in parking, neutral etc etc. After 5 minutes of blocking traffic had to force the vehicle to the shoulder. Almost did not make it. Turn vehicle off and called the flat bed. While waiting 15-20 minutes later turn vehicle on and SURPRISE!!! It was fixed. MAGIC. The E brake was off and the vehicle was free. While this was going on the E Brake light (red) was on, and Service Parking Brake light (amber) was flashing all the time. Dealer did an update to the system and not sure if it will happened again. But this is the THIRD time this happened. Once at my house about six months ago but it took about 1 minute and it fix itself so I did not pay attention to it. The second time it happened to my wife at a shopping center but she left it in the lot and went back shopping and when it came out it was fixed.The dealer down here works hand to hand to a place in Mexico (Chevrolet help center for dealers). Mexico looks at the issue and tells the tech in Colombia what to do. He does and reports to Mexico. Anyone knows anything about this? Thanks for your help....

If anyone thinking about buying a Chevy, maybe you should give it a second thought. My radio quit, been trying, for a month, to buy a new one. Now before you get ahead of me you have to know that a radio is no longer just a radio. My radio (Chevy Sonic) makes all the noises for signal lights, seat belt chime, door ajar, oil pressure, overheat, stop engine, keys left in ignition and maybe some stuff I dont know about. You set all the stuff the car does: Rear wiper, lights on when leave and a dozen other stuff. ALL OF THE ABOVE NO LONGER WORKS. 3 years old and I cannot buy a radio, dont have them, farmed out to another company, back ordered for??? Called a US dealer (just across from me). He said last time he ordered one of them took 6 months. Thought I would buy used, cant. They are tied to your VIN number. Oh, and by the way, the price installed (they have to install, gotta use GM computer) has varied from $1300.00 to $617.50. But because I cannot buy one have not spent any money. DOES GM care, nope, they just tell you the dealer (not you of course) must order and wait. IMPRESSIVE HUH!

I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio quit working. Doesnt respond to touch. Also it does things on its own like blaring the radio full blast, calling people tick tick tick pushing its own buttons. Its caused me a few times a severe scare almost driving off the road because out of nowhere the Radio goes full blast!!! I only have 36,000 miles on it and warranty is over. How convenient. The transmission from day one slips, seems like its not going to shift and hard shifts enough to jolt ya! I am really upset with this vehicle. Ive learned my uncle has a 2016 Z style Colorado and his is doing the same exact thing. My cousins Impala radio does the same thing. It doesnt work! There should be a recall on these items and I cant understand why there isnt yet. What do we as owners have to do?

We have had this Chevrolet Astro since 2004 and have had no trouble, except for the air conditioner. We had to replace that. That top coat is peeling but it still runs great. We are sorry they stopped making them. Will be replacing it in a year or two.

Purchased a 2018 Cruze LT 4Dr new on 5/18/18. I have had zero problems, it now has 15,400 miles on it. Comfortable ride, adequate power from the 1.4L Turbo. Handles nicely and gets 40-42MPG on highway trips. Well equipped for the price with CarPlay, blind spot monitoring, power and heated seats. Would definitely recommend.

The initial quality of my Avalanche was great. Then the bottom fell out. At 30,000 miles the inner workings of my dashboard had to be replaced. At 50,000 miles the engine had to be replaced. But before those things happened, I was in and out of the shop while GM was repairing those items piecemeal. Now at 130,000, it’s running better than it ever has, ”after tons of repairs“!

We bought the Uplander cert - pre owned but it has really been a good car. It has a lot of room and the back seats fold down for extra room. It gets fairly good gas mileage too. We were looking for a Chevy van and this one came on the lot that day. We drove it and liked the way it handled. The price was right so we bought it and drove it home that day. However, I wish it had lock windows but other than that is an ok van. It doesnt have all the features my last van had but we really didnt need bells and whistles. The seats are not as comfortable as the last one either.

The Chevrolet was what was available to me for a vehicle with the amount of money that I was able to spend at that time and point. I have had nothing but problems with that model and had a Ford been available to me that is what I would have chosen. I am just not a fan of Chevy vehicles. I would rather own a Ford seeing I have never had an issue with a Ford and that is what I grew up around was Ford brand vehicles and when there was a Chevy in my family we always had problems with them.

I love my Chevrolet Malibu. Its been a great car. Gets pretty good gas mileage and has a lot of power and seats 5 passengers. It is 20 years old and runs like a top.

THIS car is amazing. I just got rear ended on a highway. Me going 80km/h got hit at 100km/h and there are no dents, not even a scratch, this car is durable. Nothing can break it. Has always been a reliable car, good on gas, very small able to get from point a to b. I love my Aveo.

We have always chosen Chevrolet. We traded our 18 year old Trailblazer last April. It was hard as we never had to worry about buying big items. Our children have moved on to their adult lives and its just the two of us. We purchased a Trax and are very pleased with the size and comfort.

The Chevy Trax is a new car in their lineup. Its a cross between a car and SUV so a hybrid. It was reasonably priced for all the features it offers. We were able to get a great lease deal which helped seal the deal. Chevy has a great reputation and the salesmen were super helpful. My father also worked for Gm his whole life so we tend to buy American. We love the gas mileage and color of the car. The safety features on the Chevy Trax are so good. Also, we feel completely comfortable with letting our teenage daughter drive the Chevy Trax. The keyless start feature is nice on cold mornings. It makes life a little simpler especially in Indiana! The Chevy Trax is an amazing vehicle but I always appreciate more color options. I believe that a sunroof option would be amazing as well. It isnt a loud car which is usually a big complaint of mine. I also do think the seats could be a little more ergonomically designed. The Lower lumbar area is not very comfortable, too

After reviewing multiple issues with this vehicle showing that they are only last 100,000 miles before theyre having all kinds of head gasket and antifreeze issues. Chevrolet knows whats going on. They just keep giving their customers the run-around because theyre selling garbage. The car that lasts only a hundred thousand miles this day is **. We got older Hondas in the 90s that are lasting over 300,000 miles.

My Chevy is a sporty car and also known as a muscle car. They went away for quite a while and then the company decided to bring them back to compete in the market and it was successful. I like the overall sleek body and with all the curves. I had made a few upgrades myself and now the car looks amazing and is still very fun to drive. The color also makes the car look more mean and nasty. It is a low model though and not much of any features are in this car. I bought the base model because it was the cheapest option for me at the moment.

The Chevy Sonic LTZ Turbo 2015 gets great gas mileage. Its reliable, its small and in the backseat area it has a video player in radio. It also has bluetooth radio connections. I have had a few repairs but nothing major. Though I would like it to have more radio features, more room, dual AC and sunroof. They could also make OnStar GPS bigger when doing directions, make it easier to play videos on the TV, have a CD player loader, horn, armrest on passenger side and cup holders in back air vents in back. But other than those, I like the OnStar and XM radio. I also like that its a hatchback, has touchscreen radio, Pandora and USB port. It is easy to use radio and app for car information on gas mileage, oil mileage, turn car on and off and tire pressure diagnostics.

My Dad worked for GM for over 30 plus years on the line and other departments in the Ohio plant so with total shock pulling into his retirement home in FL 2 yrs ago. We see a Hyundai SUV parked in the driveway. After 10 mins of dogging him out about it. His came back with what most of you suspect. With demand for trucks and SUVs rising year after year GM has gone to cheaper parts in drive train and once damn good engines 200k without a problem. At the same time prices keep going up for some plastic bling that hides the crap underneath. I myself have been a chevy guy for over 40 yrs and many good cars and truck over the years... But no longer!!! Next truck end of this year will be a Tundra Ford and Dodge have problems of their own. For what is worth the Hyundai now has over 100k with zero problems in FL heat and traffic... Would I buy one? NO...Well maybe the genesis v8 425hp.

I love my 2014 Camaro. I love the way it handles and all the bluetooth capabilities. It has plenty of get up and go for V6, my husband and I are tall, we have plenty of legroom! The car is black, we had GM gray shadow rally stripes put on the car and it looks awesome!!

Poorly Built Vehicle - Just told by dealership I need a new engine for 2012 Chevy Cruze (4 cylinder) with approximately 50k miles. Sure dont make them like Honda. So much for American made, will never buy Chevy again. How is this possible??? POS!!!

Never take the Dealership extended warranty on any car: They will do as little as possible, to the extent of blatantly making ridiculously accusations that actually insult your intelligence while looking you straight in the eye!!! They must be trained at this! Most of the time they try to insinuate that youre at fault and you should pay for the repair! Or the problem is a figment of your imagination! Not just with GMC/Chevy, Also w/ Honda. Most vehicles are built well enough to just get them pass their extended warranties! All in all my GMC 3500 extended Savanna van has given my family and I two wonderful trips From Jersey to Key Largo towing two Wave runners, Full Scuba equipment for three, Fishing poles and tackle! We removed the seat behind the front seats out to give us more room for traveling (great idea!!!). My friends l take on fishing and golf trips seats six w/ one sleeping in the rear seat!!! The one in the rear seat love it!!!

2011 Chevy Aveo - This car has been nothing but trouble and a headache!! Ive had to constantly get this car repaired! I got this car in 2014, with 35,000 miles. Its now July 2017, 76,000 miles and Ive had so many misfires, have to change the thermostat, alternator, spark plugs constantly, head gasket, fuses, hoses, and I am still making payments on this car. Chevy isnt any help!!! Im at the point I want to upside down it and I just started building my credit, so this sucks! Dont buy or finance this car, big mistake!!! CHEVY IS HORRIBLE!!!

My Chevrolet is one of the worst vehicles ever built. It has inherent manufacturing issues that were ignored and the cars were sold anyway without any regard for the failures that were known by the manufacturer to occur. I hate everything about it. There isnt one thing that was built to last. The production should have been stopped immediately... no that didnt happen. GM just sent all the cars to be sold to consumers with the built in defects.

Reported problem: Full Charge mileage range reduction from 238 plus miles to ~156 miles. Courtesy Recall ** Loss of propulsion High Voltage Battery Without Notification. Complaint: The normal vehicle range of 238 miles is reduced 35% to 156 miles. After the courtesy recall the range was further reduced another 27% to 115 miles. GM acknowledges this reduction in range but is calling it normal. When the vehicle was delivered to Jack Evans for service, I reported the issue with decreased range. I noted that I drive ~150 miles round trip for work daily, with the decreased range I was unable to use the vehicle for the intended purpose as there was insufficient margin. I feared not being able to get home. The dealer agreed that the vehicle was reporting range of 157 miles with full charge but were unable to find any issue with the battery. They contacted GM Technical support for advice and were provided no additional information on the problem. Sarah the Service Manager at Jack Evans told me that GM tech support advised her to report the issue on the invoice as “Customer Concern Not Reproducible” and the decreased range is due to customer driving conditions and connecting my Cellphone to the infotainment system, what I am seeing is normal. After completion of the courtesy recall the vehicle was connected to a charging station, with zero miles driven. On 50-degree day the full charge range decreased from 157 to 115 miles. The Service Manager again told me this is caused by my driving style and environmental settings. The reduction in range after the service recall happened with no changes to driving or environmental settings. I was again advised to unplug my phone from the infotainment system as this could reduce range expectations. If I did not agree with the information presented, I should contact GM Customer Care. The dealer did not report the additional service recall related range reduction to GM Tech Support. GM Customer Care Case ** called in on 2/13/2019 was escalated to a Customer Care Manager. After receiving no further contact or status I contacted GM Customer Care on 2/21/2019. I was promised a status by end of the day. With nothing heard I again contacted GM Customer Care on 2/22/2019 only to be told I would be contacted in 2 or 3 business days. I asked to speak to a manager and was told that would also take 2 or 3 business days. I contacted GM Priority Care where I was forwarded to a Customer Care Manager. I was again told there is no problem with the vehicle. After some time reviewing the record, we determined the information I had been providing was not being documented, such as the reduction in range after the service recall. I was also told that Jack Evans service department reported no problems with the vehicle. As noted above, Jack Evans service department told me that service code was at the direction of GM technical support. My dispute with GM Customer Care is based on GM advising Jack Evans on how to report an issue then telling me there is no problem based on what was reported by Jack Evans. Further background: I drive the vehicle ~150 miles daily, charging the vehicle every night for the next day. I drive the same path every day, my environmental settings are set for 70 degrees, heated seats and steering wheel heater set to off. From April to November my typical range exceeded the estimated range of 238 miles, more likely around 300 miles. On the coldest day (5 degrees) with headlights on the reported range was ~185 miles, after 150 miles the system reported ~50 miles to go. The decreased range of 156 miles no longer allows me to use the vehicle for my daily work commute as intended. The further range reduction to 115 miles will not allow commuter use at all. General Motors Customer telling me the range reduction is normal when I know from experience this is a significant change from routine use is not acceptable. Usage and environmental settings are no longer an issue as I can no longer using the vehicle other than for errands. When I purchased this Chevy Bolt EV there were only two vehicle manufactures making an electric vehicle with a range above 200 miles between charges, one being Tesla, the other GM. With issues being reported and ignored by GM, there is only one remaining.

Dropped car off for recalls to be fixed and now it wont start!!! Was told that I have to have it towed there and it was nothing that they did! My car was fine until they touched it! Furious I do not have triple A.

I originally bought the HHR because it was a Chevy. While I like the seat warmers and the radio, I dont like the way the windshield is shaped. I always have to lean up to see the red light. I dont like the way the cup holders are either. All in all, this car really wasnt thought out. I wouldnt purchase it again.

So far so good, except when we had to replace the tires because they were dry rotting and a sensor needed to be replaced. Other than that the car is comfortable to drive and has good pickup speed for a four-cylinder. Also, seats are comfortable, mom was the one that chose it. She had seen and advertisement in the paper and wanted to go look at it. After test driving it, she asked me how I liked it, then she bought it. However, I dont like the fact that it is made in Canada, should have been made here in the USA. I also dont like having to reset the clock when daylight savings time goes into effect. Also would like a full-size spare tire instead of the donut.

My Chevy Colorado had been totaled for a vehicle fire, truck almost killed me. There was no apparent reason why it happened, so most likely a product defect. There is a recall on 2018 Chevy Colorados, a fuel pump failure, which increases the cause of fire in fuel line. According to the fire report from the fire department, the cause of fire was fuel tank/fuel line. Apparently my Colorado was not part of this recall but maybe should have been based on what happened. To be sure, I wanted GM to investigate their vehicle, seeing as how it was less than 2 years old, bought brand new off the lot, only 17k miles. They stated that because my insurance company has it, that they will not look at it. My insurance company is fully willing to let them investigate it, but that means nothing to them. They stated that I would have had to call them before my insurance company in order for them to investigate and have a claim open. To me this is less about the claim and more about the fact that the vehicle caught fire while I was driving, no apparent reason why. It also feels like they are 2 separate issues. This is a safety issue that they need to address, and their only response is well log the issue. My insurance company hasnt been much help either. If GM is producing Trucks that are a hazard on the road, they need to do something about it rather than log the issue. No further efforts have been made on their part to help me, I have not been treated like a loyal customer but rather a nuisance and just a number. Worst customer experience ever.

My Chevy Astro was a customized conversion van that I wanted to be able to use if and when I went weekend camping. It was perfect van for myself and my children. It was easy to clean, especially since it had its own built in dust buster that you plugged into in the back and could just run off the regular car battery. The van had a TV in the back with ear phones, a separate radio/cassette tape player with & w/out headphones, first aid kit, Kleenex box, cooler, bed in back that went down with the push of a button, fancy lighting in back, shades that pulled down in the back & sides & had the high top. Its just that the tires were an odd size that always needed special ordering so they were always more expensive. Also, I would have liked better gas mileage. The Astro wasnt a very comfortable traveling van for long trips but it was comfortable and roomy for everything. Wish I hadnt sold it.

My. 2005 Chevy Silverado is asked to do many things including hauling a 3200lb camper around 7 months of the year. The truck is dependable. And I always feel safe even in heavy winds, rough mountain roads or on the Freeway.

My 2019 Chevy High Country has been a nightmare. Within my 1 st week owning my High Country I began to experience transmission problems. It would shift very hard between gears 3-5 up and down. I got hold of my dealer, Reliable Chevrolet in Springfield Mo, informed them of the issue, a shop foreman took a ride with me and Agreed it was not right. We set an appointment for one week out, I thought this strange to wait a week for such a serious defect, the truck got much worse during the week. I then took truck in, after 2 days I called to check on it. The dealer had not even looked at the truck, I expressed my extreme displeasure in this, my truck is my work truck and need all my tools to do my job as a home builder. I then thought it important to contact Chevy, I called customer care, they opened a case # and said a specialist would call within two days, 3 & 1/2 days later they had still not called.In the meantime I learned the truck I traded in was still at dealership, I called them and Chevy customer care and stated I am extremely unhappy with my brand new $65,000 truck having transmission issues within the first three weeks of ownership and wanted to unwind the deal. I would buy my old truck back and give them back their lemon truck that I had purchased, Reliable Chevrolet refused to not sell the trade truck, Chevy customer care, stated they would reach out to Reliable Chevrolet and see if they can help us get this resolved. In the meantime Reliable Chevrolet finally got my truck in to service and said it needed a brand new transmission. They contacted Chevrolet and they agreed and said they were shipping a new transmission. Would take 2 to 3 days for it to arrive & another day to install it.I called in in three days later to check and see if they had received the transmission only to find out that Chevrolet engineers had change their mind and said it needed a modulator part to work correctly. I was very displeased because as stated above they told me to continue to drive the truck for a week, it’s smoked, I could smell the transmission oil burning, and the hardness of the shifting had to be doing permanent damage to the truck. I have been a loyal customer of Chevrolet, for all of my personal truck and my company vehicles for employees have been Chevrolet’s. In the last 10 years I’ve purchased 25 brand new Chevrolet trucks. With my experience from this 2019 Chevrolet High Country, and the way I was treated by Reliable Chevrolet Springfield Missouri, and the very poor customer service from Chevy customer care who never did call me back until after week after Reliable Chevrolet returned my truck, I will never again purchased a Chevrolet vehicle or deal with Reliable Chevrolet in Springfield Missouri. My best advice is Buyer beware. My only voice With a large corporation like Chevrolet and this dealership which is very large in six states, is my buying power, they will no longer enjoy my business or have me or my company as customers, I have always spoken very highly of Chevrolet and actually argued with Ford owners about quality and service and brand loyalty, no more.

First 2015 Chevrolet Dually Duramax shut down in Sept 2016. Driver fueled up, drove about 20 to 40 miles, trucks fuel filter light came on, truck stopped on interstate. As of 01/09/2017, truck is not fixable and still in shop. Loan company have called to come get it. I cannot fix it and cannot pay for it. This is one of three trucks I have for running freight on flatbeds. My trucks have to run to make payments. Second 2015 Chevrolet Dually Duramax shut down in the exact same manner, right down to fueling and driving a little way, and stopping. Metal shavings found in fuel system. This will put my small trucking business out of business. NOTE Both trucks bought at the same time, from same dealer, and drove off the lot the same day.

I fell in love with my Chevrolet when I first saw it. I wish that it would speed up when I need it to. I would also like to have a back up camera and I wish I had leather seats or heated seats. Also, it needs to have better brakes and better steering for me and other people driving it. But other than those, I like how compact and cute it is. Its very lovely and eye catching to many people. I also love the color of the car. It suits me very well. I love this car overall.

I had the Chevrolet Sonic less than 6 months and had to get a new transmission. They had the car for over 6 weeks. And now same problem all over again and it is dangerous to drive. Gas mileage horrible - less than 30 on highway. Chevrolet and the dealer could care less. They got their money so I am stuck with a bank loan and a dangerous car.

In 2015 I bought a brand new Chevy Sonic so that I would not have to put money into a car besides maintenance. Well since the car was under 2 years old I’ve been spending thousands of dollars and 1 part breaks every year for the last 3 years and GM refuses to do anything about it. They told me it’s cover, well the part is covered. Still that’s $55 but the labor is not which is over $400 dollars. I’ve took my car in the shop because it continuously jerks. I spent about $1400 2 shop visit plus a new purge valve which they only charge me for the part because they missed it. (This is also the same valve that has broke for 3 years straight) But they said that’s why the car was still jerking. The valve was missing. But got it home it was doing the same thing but worst so I personally called GM to do something about their brand of car. Do you think they did anything? NO they direct me back to pay another Chevy dealership $160 for another diagnosis. I will never in my life support this business and I will make sure to tell all my family and friends to never buy a Chevy.

To start I love Chevrolet. Well I did. I have literally owned 15 Silverados from 73 to my 2019 and by far I am more disappointed in spending 50k on a z71 truck than anyone of my old ones. I drove through 1ft of water and it took out my engine. Some may say its my fault just like the dealer. However if you advertise a truck let alone a 4x4 z71 offroad addition it should be able to handle some water. I have had plenty of my old truck in 3ft of water/mud and kept going like champions. A lifetime of driving chevys and I still just cant believe this. And Im stuck with the bill. Absolutely horse crap. Besides all the recalls that are going on with starts and rear windows leaking.. Chevy needs to start taking pride in their vehicles again.

The Chevy Spark is very economic and easy to find small parking place. It is wonderful enough room for the both of us. Great on gas and has a great radio. It is also has 10 airbags for safety.

Have a 1999 Chev Cav 2.2 and still runs like new...keep the oil change and add...oil treatment every 5k...Motor runs smooth. A Family and friends always trying to get me to sale the car to them but never never will I get rid of my Blue (nick name) for the car....

My Chevrolet Metro has 13 inch tires so for street use only. Good gas mileage. Only 3 cylinders, so not a lot of power. Definitely a smaller vehicle, and so I try to stay off the highway. It has 4 door, comfortable seating. Easy to drive in the city and okay first car. Experts recommended the vehicle and this model has good customer ratings but it was a mistake purchase, should have purchased a different vehicle... Replacement parts are expensive though and its not the safest of vehicles if in an accident.

50k SUV I can’t drive - We bought a brand new 2019 Tahoe LT in late October of this year. Around 3 weeks ago we started experiencing serious electrical issues with the vehicle. While trying to leave a store, got message of “reduced steering assist drive with care”. Vehicle would not go in reverse and steering wheel would not move so it had to be towed. Vehicle was working again at dealer and Dealership couldn’t replicate issue. Had it back one day and it started doing it again so we videoed it when it wasn’t functional and it went back to dealer. It’s been in and out of shop going on 3 weeks- longer than we have even owned the vehicle. It appears there is some sort of serious electrical issue with these vehicles and we are not sure the dealer will buy it back- which is what we want. Buyer beware.

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.

Im not a fan of it (Chevy 1500 Van). The vehicle was said to be in much better condition than it is. It was being sold by a family member and so we thought they would be honest about the condition of the vehicle. It breaks down too easily and has been in the shop several times this year. The only thing that I like about the vehicle is that it is big enough to accommodate my family. However, I would honestly overhaul the entire thing. The upholstery is garbage, the engine is hard to work on because of how built. I have never had a vehicle break on me the way this one had.

My 2007 Impala has truly been a pleasure. I am a Chevrolet fan. Chevrolet is a brand that I would recommend to friends, family and friends. I have owned many cars and only one was not a Chevrolet.

This is what could happen to your new Chevrolet Suburban Premier. I’ve owned a 2011 and 2016 Suburban LTZ. I’ve also owned two 2018 Suburbans but I was never prepared for what happened to my 2018 Chevrolet Suburban Premier. I purchased a used 2018 Chevrolet Suburban Premier and the engine went out after a little over 100K miles. I understand that it is out of warranty based on miles, but since it’s a one-year-old car I reach out to GM leadership for some assistance.I sent an email to Mary Barra and all the VP listed on their website to get some form of assistance but GM flatly refused. It’s very disappointing that a $65K car, which I always service at a GM dealership monthly, needs an engine after 100K miles. I told them I would never buy another GM vehicle. If it were a company that purchases large quantities of their vehicles they probably would do something. Big companies don’t need assistance; a small guy like me is more in need of their assistance. It’s costing me well over $7000.00 to replace the engine at a Chevrolet dealership.

I love my Malibu. It has served me well. I am 80 yrs old and it is perfect for me. The ride is smooth and it handles easily. The display panel is convenient for me, and I enjoy all the options. The seat adjustment has come in very handy on those occasions when I have had knee issues and needed room to get a straightened leg in the drivers side. I liked my Malibu so much, I converted the lease to a purchase!

A complete waste of money for the purchase of this vehicle. I bought this new in August 2013 and every year since I have had it, separately from routine maintenance or normal wear and tear, I have had it in the garage to have some part replaced and whenever I have called General Motors or the dealership it is always the same response, Oh that is not covered under warranty, so basically NOTHING on their vehicle is ACTUALLY covered under warranty. Their bumper to bumper which is only 3 years or 36,000 miles whichever comes first is a JOKE!!They have used poor lousy parts in their vehicles and they are fully aware of it so they sit in their BOARDROOM and put their hands in the air because they just dont care but until they finally OWN up to the problem they have lost my BUSINESS!!! This business acquired a government bailout during the Bush administration and they DO NOTHING to assist their CONSUMERS!! I will never again purchase a Chevrolet/GM vehicle, this car has been nothing but a pain in my pocket!!

I come from a family that prided itself on owning Chevrolet trucks – trucks that ran for 200K+ miles. That came to an end for me today. I own a 2016 Suburban LT thats used as our primary family vehicle. At just over 64K miles, the car started to show signs of a delayed shifting between P, R, and D. It would hesitate and then jump into gear. The vehicle would also shake when on the highway and shifting between gears. The dealer first suggested re-programming the transmission and a fluid flush at a cost of $700, but the symptoms persisted. Upon further investigation by the transmission technician, I was presented with a price of $7,000 to replace the transmission with a remanufactured one.Visibly frustrated, the dealer suggested that I could approach GM about cost sharing of the repair, but only after performing a tear down of the transmission which was another $1,500. The dealer suggested that they needed to tear down the transmission so that they could identify precisely what went wrong and then report back to GM via a software application (not person to person interaction). Also, how convenient for GM and the dealer to have my vehicle taken apart before presenting me with a cost sharing proposal. GM already knows that the transmission needs to be replaced - and after its replaced, the broken transmission is sent back to GM to be remanufactured and sold to another dissatisfied customer whose transmission has failed because of poor mechanical craftsmanship.After several conversations with GMs Sr. Advisor and a Supervisor, which knew very little about transmissions or repairs in general, I was told that they would not consider any cost sharing until the tear down was performed - and it was my full responsibility to pay the $1,500 for tear down. So, before even knowing the full cost of repairing the vehicle, I need to pay $2,200? GM doesnt need the transmission torn down to address my issue. The Sr. Advisor and Supervisor should have had autonomy to escalate and do what’s right – which is be highly empathetic; own the mechanical flaw in craftsmanship; problem solve with me; and tell me that they’ll pay a certain percentage of the total repair cost to replace the transmission with one that’s been remanufactured.But, they didn’t do that; they didn’t stand by their product or their customer commitment. To me, it’s disgusting to see on GM’s website that they pride themselves on ensuring an exceptional ownership experience”. It’s a poor product and terrible company – that’s why they reduced the power train warranty from 100K in 2015 to 60K in 2016 – and have a class action lawsuit against them on the Yukon XL (not sure why Suburban is not on here, but will investigate). Ford may not be any better, but that’s where I’m headed – and that never would have happened had GM stood by their craftsmanship issue and done everything that they could have to satisfy me as a customer.

There nothing like a Chevy for dependability, comfort, quality, good looks, and something to be proud to drive. We have always owned Chevys, and or any GM product. You cant go wrong with choosing a Chevrolet.

The HHR doesnt hold up as I was led to believe. The look is good but very little power for acceleration. Paint is dulling and worn. 2 blind spots backing up.

Too bad GM killed this car. 2018 is the last year for the 6 speed manual. Not even available in the 2019, and now, GM thought it was a great marketing move to kill all of their cars that normal people can afford. My car has been very reliable, and on a recent Buffalo to Chicago trip, averaged nearly 50 MPG. It also has a great deal of useable power and torque with the manual box. A 1.3 litre turbo 4 is not the slug you might expect. I dont want an SUV or truck of ANY kind. I want a car thats fun to drive and handles well. Thats why GM is getting it back in a week when my lease is up - and isnt leasing me anything else. After leasing me my last 4 cars. Ive replaced it with a 21 year old car in excellent condition, which pays for itself in about a year of not making payments. Now I can buy something really fun instead - another motorcycle!

Does Chevrolet know they have the worst possible service department ever! General Motors have to re-think their products because you can get service if you need because all the service departments I have been to all have poor service. The truck I purchase is a good looking truck but it always has something wrong with it. I believe theyre selling lemons. Dont buy Chevrolet by GMC.

Purchased the 2016 Trax in April of 2016. Since then it has been in the shop 6 times for 3 different issues; which the service department still has not fixed. They also lied many times about fixing the issues and also just recently scammed both myself and the insurance company. This dealership is not to be trusted as they lied to me about the quality of the car when I purchased it. There are manufacturer defects in the car as well. This dealership and the manufacturer have done NOTHING to resolve these major issues with this car. Now; they wont even talk to me. They have basically washed their hands off me without actually taking care of the problem.

I have really enjoyed this vehicle and have taken it in many long road trips. It is quite comfortable to ride in for long periods. It has been very dependable. Only needed minor cosmetic repairs and regular maintenance such as new tires, replacing headlights, etc. I like the silver color and that it came with lots of features factory installed like sunroof, XM radio and GPS. I like that it has room for hauling stuff, the back seats fold down and it has a very spacious cargo. Also it gets excellent gas mileage and I just like the overall look of the car. But the backseat doors are very small and do not open wide. It makes cleaning difficult. I also am not able to put a bike rack on the back due to the hatch back. Also I wish the console between the two front seats wasnt there. I never use the cup holder and I have to put my purse in the back seat if I have a passenger.

We love our new Chevrolet Equinox! Just the right size. Rear seats fold up or down easily. Love the push button back door. Love our internet service. We feel safer with all our safety features such as all the cameras and blind spot notification. Would highly recommend.

This is my very first car purchase. A car that I fell in love with and built myself down to the features in this car. Car purchased 8/16/17 drove off the lot with 30mi on it. About a week after having the car it shut off on me and has been happening since. For a brand new car why is it shutting off intermittently? This car has been in and out of the shop since I got it. The dealership Carl Black of Kennesaw finally witnessed it after having my car for about a month in January and replaced the fuse block which they thought was the issue. 2 week after getting my car back it shut off on me again! Brought them the car back the following day for them to keep it for two weeks and put over 1000mi on it. This is beyond ridiculous. Chevy is telling me they cant buy my car back because its under warranty. But dont safety issues qualify my car as a lemon?! If this car dies on me on I-75 and I get into a car accident will GM/Chevrolet really want to deal with this type of lawsuit?

The GM Chevy brand speak for itself. Chevy has quality control, excellent performance to the customer that services it regularly. A Chevrolet vehicle will give nothing other than an excellent ride! To have & own one is a treat to never forget.

I’m a retired senior widow. In August 2019 I gave up my Chrysler in favour of what I thought would be an economical Chevy. I bought a new Spark. I knew within the first week that I didn’t like it. When I stepped on the gas it hesitated. The service manager told me that that is normal for the Spark. Now, January, the car is plugged in. I drive it every second day to go shopping etc. One Monday morning the car wouldn’t start. On the third Roadside Assistance call I had the car towed back to the dealership. They checked everything and told me the battery was dead and I needed a new one. I asked how that was even possible with a new car. They advised me that if I wanted the battery to stay charged I would have to drive it about an hour every second day. I’m retired! I don’t need to drive an hour anywhere! So much for economical. So they didn’t have the required battery. They ordered one from the USA which got sent to Toronto instead of Winnipeg, or so they told me. By day ten they were telling me that they couldn’t track the battery so they really had no idea where it was. Still waiting! To summarize: I would not, nor would I recommend that anyone buy a Chevy Spark. Perhaps not even a Chevy of any kind.

I bought a used Chevy Traverse from Smith Chevrolet in Laurens. This vehicle was in perfect condition to the eye. SALESMAN SAID BEST USED VEHICLES HE HAD. At 123054 miles I had to replace the engine. After a few months the locks would just start locking and unlocking while you were sitting at an idle. Then it started running very bad so I had it put on the machine. Nothing showed up so mechanic said maybe throttle body so I replaced that. Then it would not crank. I could hear stereo and lights work but would not crank. I had it towed to Riverside in Laurens. They replaced the brain on the engine said its running good. I picked it up. Drove back to work. When I got off it would not crank. Had it towed back to Riverside. Jay said that it had nothing to do with the new brain and he was beyond making any money on it. I paid $1099.80 for that brain so I paid for any work done. Took vehicle back to man that put motor in. Ask him to check behind his work. Still everything is fine per the mechanic but I get it home and again it will not crank. On January 22 2019 this vehicle was towed to another shop and it is still there as of today 5/18/19. YES 4 MONTHS. I bought this vehicle for $15000 and have over $25000 in it and still cant even drive it to trade it. I Will not buy another Chevrolet. And thats sad because I think Chevrolet has some nice looking vehicles but if you cant depend on them or get them fix they are not worth having. I ask for an appointment at Newberry Chevrolet back in January before I took to this last shop but they were to call back and so far I have not heard from them with an appointment.

It was overall a great car. It had cruise control, electric windows, nice CD player, huge trunk, very spacious, and rides 5 comfortably and got great gas mileage. The features and price is the reason I chose it over the rest. Plus, the parts for the car was overall cheap to replace. I would and DID tell everyone I know that if they are looking for a new car the Corsica is the one I would get.