Acura RL service costs

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Acura is the luxury and performance division of Honda Motor Company. The brand was launched in the United States and Canada on March 27, 1986, marketing luxury and performance automobiles.

The RL sits atop Acura’s sedan lineup and is smooth, quiet, and posh, with many high-tech features. Unchanged for 2012, it’s a tad snug inside and short on excitement versus its larger, more powerful competitors but is a stealthy, well-executed alternative to (ahem) livelier sports sedans. Smooth, composed, comfortable, and quiet at all speeds, the RL is a sublime long-distance cruiser. Fit and finish is flawless in the sumptuous cabin, which sports an appealing design but busy ergonomics.

Body Type: sedan

Drive Wheel Configuration: All Wheel Drive

Vehicle Configuration: 4dr Car All Wheel Drive Automatic with Technology Package and CMBS RL

Number Of Doors: 4

Seating Capacity: 5

Vehicle Engine: 3.7L/224 Gas V6

Vehicle Transmission: Automatic

Fuel Type: gas

Fuel Efficiency: MPG Combined 20 (17/24) City/Highway

Cargo Volume: 13.8 (cubic feet)

Emissions: 9.1 Tons/yr of CO2 Emissions @ 15K mi/year

Fuel Capacity: 19.4 (gallons)

Number of Forward Gears: 6

Weight Total: 4112 (pounds)

Wheel Base: 110.2 (inches)

SOURCE: caranddriver.com

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An auto mechanic performs repairs and diagnostic tests on vehicles such as cars, vans and small trucks. Some will perform maintenance on heavy vehicles, while others specialize in off-road vehicles or parts such as engines, tires and brakes.

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Product Reviews:

Although Acura does not have many models, they produce much more reliable and long lasting cars because they have more time to focus on perfecting the few models they do have. I love the sporty yet calm look of Acuras. They keep a very stylish and sleek looks while also not skimping on comfortability and nice up to date technology. They have many upgrades and personalization options that should please any consumer, from color to the latest gadgets/technology. You will not be disappointed! Acura has always been very comfortable and passenger friendly. Three people can fit very comfortably in the back and they leave everyone enough leg room!

Joshua of Canal Winchester, OH
consumeraffairs.com

I have been battling with Acura "Customer Service" for 2 months over a common problem Acura is ignoring: Bluetooth systems draining the car battery. I spent over two years having my battery regularly recharged or replaced, with the Acura dealer unable to diagnose the problem. I could not let my car sit more than one day without starting or the battery would be dead. I took it in several times and once paid to have a relay switch replaced, which did not solve the problem.I had lost use of my Bluetooth, but never connected the two, even though every time the battery was recharged the Bluetooth would miraculously work again for about 30 minutes... When I finally Googled "2007 Acura electrical problem" I discovered lots of people have had this problem. Some had replaced their Bluetooth system and the problem recurred.Based on what I learned, had my Bluetooth disconnected. I contacted Acura "Customer Service" to complain about having to pay $100 to disconnect a system that has not worked for two years. Long story short, and after providing full documentation of my last two years of dealer, mechanic and AAA auto service, I was told that because Acura did not diagnose the Bluetooth system as the problem they could not help me. Ironic, eh? This problem has been occurring for years and by not diagnosing it they were not responsible for it. I must add I found Michael, the "Customer Service" person I spoke with, to be condescending and disrespectful (phone number 800-382-2238, extension **). Needless to say, my next car will not be an Acura.

Janet of Olympia, WA
consumeraffairs.com

I contacted Sons Acura in Morrow, GA. My 2011 Acura TL would not start. Unsure as to what it could be, I contacted the dealership (this is my 2nd Acura TL from this dealer). The receptionist stated that at 6:03, there was no one to assist me with a service question. I then asked for someone in sales to assist. I explained that I was stranded with a 2 months old. She stated, "Oh well." She didn't know what to do. I hung up and contacted the Acura dealer in Atlanta Ed Voyles. I spoke to a Jimmy **, the service manager. He asked me questions, figured that it was my battery, gave me the number to roadside assistance and called me back to make certain I was helped. He was the best. I will no longer have my Acura TL serviced at Sons Acura 7060 Jonesboro Rd Morrow, GA 30260-2905, 770-968-5252. I will be going in to formally file a complaint.

Tiffany of Riverdale, GA
consumeraffairs.com

The Acura has a variety of different cars and usually all fuel efficient. When I purchased my car I looked at a variety of Nissans and chose the Acura due to the fuel efficiency of the product. I have a black model and love it. It is shiny and always stays shiny. I like the red color in this car. I did not do any upgrades on my Acura since I was trying to keep the cost down, but many are available. The best one in my opinion is the navigation system. The passenger capacity is also good and sits 5 including the driver. I don't think you can get better than that but I am completely satisfied with it. I am very happy with my Acura.

Lori of North Charleston, SC
consumeraffairs.com

I currently own my third Honda/Acura vehicle. It is a 2002 Acura MDX. In Aug 2012, I brought it to Kingston Honda because the transmission was acting odd. They informed me that there was a recall on the transmission. This recall requires the technician to send photos of the transmission gears to Honda Canada where they are reviewed. If there is any sign of damage the transmission is replaced. If there is no sign of damage an oil injector kit will be installed (which takes 0.1 hours or 6 minutes to install). I was disheartened to be informed that my transmission was in perfect shape and therefore would not be replaced as I knew that it was acting up. I returned to them four more times in the next ten months with concerns about the transmission not working properly only to have them tell me each time that it was fine. On the last visit (July 2013) I was told that the transmission is gone and I was recommended I go to a local transmission shop to get it rebuilt for $5500. I asked the service manager why it had not been replaced earlier when the recall was performed and he told me that he did not know. I also asked for a copy of the reply from Honda Canada stating that the photos had indicated that the transmission showed no sign of wear but he had no record of it. In my opinion, Honda's "recall" appears to be lip service.

Jonathan of Inverary, ON
consumeraffairs.com

I just love my Acura MDX 2016. I like that I can customize my vehicle. I love the color. I chose silver and it looks fantastic. I love the look of my SUV, it is a great family car that seats 7 people. I love the heated seats feature for comfort and it's great in winter time. I also love the Bluetooth feature to connect my phone. The car is so easy to drive with great mileage. It's really fun to drive.

Mariana of Kansas City, MO
consumeraffairs.com

Acura RLX - DO NOT BUY THIS CAR!!!!!!!! I bought the car because it says it gets 20/24/30. I get 15/19/25. Acura Relations - LOSERS - says sorry there are many factors in what your car gets. I put premium in it; drive the speed limit, have an empty car yet it gets 5 mpg less. I will NEVER buy an Acura again. Unfortunately I am in a three-year lease or I would get rid of it. ACURA HAS LOUSY CUSTOMER RELATIONS - don't buy this car or any Acura for that matter.

Gayle of Las Vegas, NV
consumeraffairs.com

I am current/original first owner of 2005 Acura TL. My car has dashboard cracked and airbag sign showed on screen. And I've researched on web and found this is common issue/problem that many TL owners are experiencing. I recently went to Acura dealership for trade in my '05 TL for 2017 MDX and my vehicle appraised was $0.00. They said they couldn't buy it from me with dashboard cracked and sell it in their dealer. FYI my TL has about 148,000 miles and has good condition.I cannot believe Acura knows there's a problem with dashboard cracked on almost every TL they manufactured and not taking any action. What if there's airbag issue and not function it properly because of cracked dashboard? Is airbag going to function well? This is safety issue and Acura should make recall to check who has dashboard cracked. I don't think I am never going back to Acura again after experiencing this kind of bad service.

Peter of Lakewood, CA
consumeraffairs.com

During the week of January 16-January 19, 2012, my vehicle was taken to Acura of Brooklyn on 2722 Nostrand Avenue for an oil change. While there, the service adviser informed me the rear brakes of my 2006 MDX needed to be replaced and I consented to the service. On Sunday, 1/23/12, as we were on our way back to Brooklyn from Boston, Massachusetts, my husband and I heard an unusual sound coming from the front end of the vehicle. We immediately called Acura of Brooklyn to report the problem and they advised us to go to the nearest Acura service station in Boston. When we arrived to Acura in Boston, the service department was closed. A representative from Acura of Brooklyn then advised us to bring our vehicle in the next day so that the source of the problem can be determined.As we proceeded to drive home to Brooklyn, the front end noise became progressively worse and the wheel began to shake excessively. This occurred approximately 60 miles south of Brooklyn in Connecticut. Suddenly and without warning as we were driving on the highway, our front right wheel came completely off, nuts and all. Needless to say, my 10 year old daughter, my husband and I were shaken up by this incident. We called a tow truck company and our vehicle was taken directly to our house because Acura of Brooklyn was closed. Early the next day, a service technician from Acura of Brooklyn came to our house to assess the damage and the vehicle was immediately taken to be repaired at their service station and we were given a loaner car. After the work was completed, my husband asked for a copy of the work order to see what damage had occurred and if and what parts, were replaced. It was never sent to our house or given to us. A routine follow up customer service call was received 3 days later and I explained my dissatisfaction with the way the incident was handled and the disregard and inconsiderate behavior of the Acura staff. The customer service representative assured me that the message would be relayed to the manager and someone would be contacting me soon. No one did.In March 2012, my vehicle was taken for a routine oil change and I was told that the front brakes would be in need of replacement at my next visit. Today, Friday, May 11, 2012, I took my car in to Acura of Brooklyn for a routine oil change, to replace the front brakes as instructed and also to report a knocking sound that I was hearing from the front end where the damage occurred when the left wheel had come off back in 1/2012. Not only was I told by **, the service adviser, that my front brakes no longer needed to be replaced but now my left and right wheel bearings needed to be replaced and my axles as well. Although puzzled by this new information, I immediately asked if it is impossible that the damage was done when my wheel came off on the highway. I was told "no" that this is due to the normal "wear and tear" and also because of my high mileage. The quote given for the repair was very high, even at the "discounted" price given by **.I asked to speak to ** manager, ** who was very hostile and inconsiderate from the beginning of our discussion. In no uncertain words, ** informed me that he was not present when the incident occurred in 1/2012 and that our near death experience was irrelevant to him. I reminded Mark that my husband, my daughter and I could have died when my husband lost control of the vehicle due to the negligence of his mechanic, who failed to tighten the nuts of the wheel. He showed total disregard and told me that if I don't want to pay the money to have the service done, I should pick up my vehicle. I was disgusted by his behavior but I told him I would call back once a decision was made.Approximately 30 minutes later, I reluctantly called ** back to inform him that since my vehicle is a necessity, the service work should be done but I will be filing a formal complaint. He informed me that "this is really not worth it" and he "does not need the money that bad." He also told me that I should pick up my vehicle if I was not comfortable with the work that is being done. I told him that the purpose of my call is to have the work done and he cannot refuse to provide service to my vehicle. Since ** behavior was upsetting, I asked to speak to his supervisor but he informed me that ** would not be back until Monday. He then hung up the phone. This lack of consideration, disregard and poor customer service and relations is totally unacceptable and prompted my decision to file this complaint.

Natalie of Brooklyn, NY
consumeraffairs.com

I bought my 2005 Acura MDX 1 month ago and the transmission went out while I was driving down the road. The car only has 123,000 miles on it!

Jennifer of Cleveland, TN
consumeraffairs.com

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