I bought a 2008 Volvo S60T, and its the worst car Ive ever owned! It has broken down on me more times than I can count. I have coddled and cared for this car more than any other. Ive had the timing belt changed, and only put premium, ethanol free gas in it. I have the oil changed every 3000 miles and buy Napa gold oil filters and synthetic oil - which I bring to my mechanic. I do all recommended tune-ups and check ups. Now I find out that the turbo is bad! My mechanic told me to get rid of it ASAP. The repairs it needs - a new turbo and catalytic converter - will cost more than the car is worth. Im so angry! I used all my savings to buy this car. It is undriveable and sits in my frontyard. All its worth now is scrap! Really? A 2008 Volvo?!? I tried communicating with Volvo. The first time on Facebook - to which they referred me to their customer service email. I emailed them and just today received the Were so sorry but cant help you reply. This company does NOT make quality reliable vehicles, and they do NOT stand behind them! A lot of hype and a huge COST for nothing but headaches, inconvenience, and financial loss. I am screaming from every rooftop I can find to warn people! DONT BUY A VOLVO!!!

The 2020 XC60 & XC90 models have a design change which removed the door runner at the bottom. Bad design, as this is where most the road debris, mud and water enter. It doesn’t enter the inside of the car but its a mess after a heavy rain or car wash and Im left to clean and dry all the seal creases and door jams to prevent mold or rust. Would have reconsidered this car if I had known. Love everything else about the XC60 so hoping Volvo steps up and makes a rubber runner to replace the cheap seals.

My 2006 S40 was okay, until about 2009, when we started having water appear in the passenger side footwell, when it rained. I was told by the dealer that it was a known problem, with a service bulletin available from Volvo, that said it was a design problem. All Volvos since 2001, that have a sun roof, have the same issue. I was told that since the car was no longer on warranty, too bad, it was not covered. They wanted $1,700 to fix it, and told me other than having water in the footwell, it would not cause other problems.In December, 2011, the car completely died. The problem was that one of the computers (under the dash on the passenger side) was ruined, due to being wet. It cost me over $1,000 to get the computer replaced, and the repairman said that the other computers (in the same location) were also showing signs of corrosion, and damages due to the water. He also said that, in his opinion, the car was not trustworthy. It could be okay for years, or die at any time.In summary, a known design flaw that showed up after the warranty period, caused my Volvo to be a car I cannot trust, and therefore, I have decided that I will sell the car, never buy another Volvo, and tell everyone I can, not to buy a Volvo.

2004 Volvo XC90 with 89,000 miles and an engine blown. Dealer says I need new one that costs between $11,000-$14,000 for engine and turbo. The car is maintained well. Volvo will not replace. It seems there were a lot of issues with the 2004 XC90 and Volvo should have made it right for consumers, especially given the cost of such a high end luxury car. I’m extremely disappointed.

Five months ago, we bought a 2007 Volvo VNL670 truck at Arrow Truck Tampa, FL (a Volvo authorized dealer). In less than thirteen weeks, we have had to replace the EGR valve six times. I contacted Volvo customer satisfaction department after the third replacement. Today, with three more replacements in between, and after an engineer from technical support called the dealer where the truck is now, the dealers are saying that probably the fault wasnt the EGR from the beginning. They are replacing the gaskets that also might affect the valve performance, to see if that is the problem. The dealer also said that almost all engines have problems with the EGR valves, or other parts involved in that process. So, what is Volvo waiting for? Volvo trucks in North America should do a recall on that engine; replace a system that they are aware is not working properly and that the truck owners in this country are paying the price and the consequences.

This is my second Volvo and this one is literally falling apart on me; I am talking lemon... The leather seats are all falling apart; they have actual holes from the sun, I am assuming, and the headliner is all falling down. From the day I bought it, I have had no air conditioner. In the state of Florida, I drive around in 101 degrees in the summer. I have always had so much good to say about Volvos and do stand behind them but the one I have as a single person, I am the only driver to and from work.The outside looks great; it is the inside and now the air bag sign is on and they are not working. Really???? I paid a lot of money for this car and I am so disillusioned to say the least. So for whatever it is worth, this is what I am dealing with. Somehow I am stuck with this vehicle that is falling apart on me and financially there is nothing I can do. Is there any call back on any of this for this vehicle? Anyone, somebody, anybody???

My experience with Volvo S60 has been worse. In my first service I was told that the front tire is having problem and needs to be replaced. Until that time I didnt have knowledge of price of the tire so I was charged $380.54 plus tax (total of $429). In fourth service, again my tire went flat and I was told both front tire needs to be replaced and rim too. I was charged $1048 this time. First of all I was told when I was leasing the car that additional warranty covers almost everything and bumper to bumper and now whenever there was problem I was told its not covered. Secondly there are different prices of the same parts at different authorized showroom retailer. I was charged $380.54 plus taxes first time for one tire and $387 plus taxes second time for two tires. This means I was overcharged almost by double for the same thing. Its a complete fraud. Thirdly, how could a tire go wrong so soon (3 tire replacement within a period of 2 years) and doesnt include in warranty. Even when outside shops like Canadian Tires are offering 5 years warranty on same tires. Isnt a Rip Off. I am paying more price and No Warranty. I am really frustrated at service as well. First time they didnt even wash the car and when it was supposed to be included as per warranty. Further I was told that I came late when I went for service exactly as per information provided. I literally had to go into argument to get the service done as I reconfirmed about timing of service in advance. In my last service they even forgot to reset the service reminder which is irritating. Why so many loopholes and fraudulent response when assured the coverage at the time of buying the car..... This is just few of the problem I have written...... hope it be looked seriously.

I bout a new Volvo XC60 in 2013 so far I have that many problems really. Today I was looking under my SUV and I noticed that the muffler bracket is so rusted that I cant believe it hasnt fall apart. After 3 years seeing all that damage it bothers me because if Im buying a $40,000 SUV I expect much better quality. Have anybody had similar problems?

The dealer I got this new Volvo semi truck from is CIT Trucks Springfield IL. The front wheels came loose, wheel bearing loose, tool box doors loose, but driveshaft has damage the whole driveline. This truck is not safe. Video on Youtube (Volvo truck shakes).

My 2013 Volvo XC90 has a warning to service the Anti Skid system. This first happened on Jan 9th, 2016. I called Glen Cove Volvo the first thing on Monday, Jan 11th. Glen Cove Volvo said they could not even look at my car for two weeks due to capacity issues. I offered to have it fixed at my local shop if they reimbursed me (since this is under warranty). They said that is not an option. I was told to check other Volvo dealers, the next closest one is 30 mins away and they had a one week wait. So Volvo has left me with no options. I now have to drive a week in NY in January with potential snow and ice with no anti skid system because Volvo obviously does not care for its customers. I will never deal with any Volvo dealer again.

We purchased our Volvo XC60 about 19 months ago after our first child was born because we wanted something safe and reliable. Right from the start, the vehicle started having mechanical issues. It has been to the service center between 10 -15 times for all kinds of issues including the transmission, rotors, and now the brake fluid draining out twice within a few weeks, which the service center found to be a leaking caliper. Since receiving the vehicle back, I have noticed a puddle under my vehicle again. I feel like I am just waiting for the brakes to go out while I am driving down the highway with my 21 month old daughter in the back. There is also the unresolved noise coming from the engine compartment with the vehicle off that we recorded on video. We were told that the same issue had only happened to one other vehicle in the nation and they don’t know what caused it. So, it wasn’t fixed. It has made that noise on two separate occasions now. We filed a complaint with Volvo corporate on January 2, 2019 after the vehicle was towed in on New Year’s Eve because the brake fluid had drained out of it again. We were told we would be contacted with a decision about Volvo buying back our faulty vehicle within 24-48 hours. The corporate rep said that she had never heard of a vehicle with such extensive issues. Finally, two weeks later I received an email from Volvo corporate letting me know that they were offering us $4000 in trade assistance. The problem with that is the total purchase price of the vehicle was $36k plus tax, so $39,591. The current average KBB trade in value is $28,500. So, Volvo corporate is expecting us to take a $7000 loss on a vehicle we only owned for 18 months and had planned to own for a very long time. Not to mention the closest match (without moving to an older model) for a pre-owned vehicle at our local Volvo dealership has a sticker of $39,900, so we will would have to shell out at least $3000 more, or what is now $10,000 total just to get into an equivalent vehicle. And if we just decide to get rid of it and buy a different brand vehicle, then we lose an additional $3,000 in the extended warranty that we purchased and the $4,000 trade assistance they offered. So, we either wait until the next malfunction, which should officially qualify us for lemon law, and risk getting into an accident, or we take a major loss on this vehicle. When I asked how they justified making their customer take that kind of loss on an obviously problematic vehicle, I was told that my “case has been reviewed at the highest level and any further communication should be through Park Place Volvo” (my local dealer). So, they obviously recognize that there is a major problem, but they don’t care about fixing the situation with little or no loss to their customer. After my last communication with them, I posted my story and the video of the noise from my engine on their Facebook page to share what has happened and warn others. Yesterday evening, Volvo blocked me from posting to or liking anything on their page and deleted my comments. On top of that, I also noticed that others that shared a bad experience were deleted and blocked as well. So, their way of maintaining their impeccable reputation is just to sweep the bad experiences under the rug and make their Facebook page look like it’s full of happy, satisfied customers. I’m absolutely shocked at their antics and how unethical their practices are. As soon as the government shut down ends we will be filing a complaint with the FTC as well.

December 18, 2014, I purchased a new Volvo XC60 from Friendship Volvo, Bristol, TN. The one big thing I do not like is that it came with a little bicycle wheel for a spare tire. I paid $500 for an extra wheel and $216 for a tire. The next thing this spare will not go into the wheel well that the little bicycle wheel comes out of. So, you have to just put that big spare in your rear compartment and chain it down for safety reasons. Later I noticed that the bicycle wheel was only a 17-inch wheel. My vehicle came with 18-inch. I measured the diameter of the spare wheel versus the original wheel. It was 6 1/2 inches less in diameter. Here is the quote from the Volvo owners manual page 311: Caution: The vehicle must not be driven with wheels of different dimensions or with a spare tire other than the one that came with the vehicle. The use of different size wheels can seriously damage your cars transmission. I wanted to bring this to the attention of others in case they have one of these vehicles.

I have a fairly new XC90 T8 and have continuously problems with the electronic and the software. Talking to the Dealer is useless since there is only one person at Schumacher who knows a little. All others know nothing. So is Wallace Volvo in Stuart. My Volvo has 10k miles on it and has spend quite a long time for software repair in service. Having a problem since the beginning is most accurate. I could not load the battery over 6 miles capacity, The alarm for the Engine comes on now and then and shortly after that it says, You have problems with the 12 volt system. The Virtual display shuts on and off during driving etc. Its an ongoing battle and I want to return the car and get a new one. What do I need to do and whom I should contact.

My cooling van has failed. It wont shut off and is causing my battery to drain all the way down. There was a recall for this problem; but according to the experts, my car, a 2002 Volvo S60, doesnt qualify. Ive read over a dozen blogs about this same problem on Volvos from years other than the 1999-2001 models recalled. It seems to me the problem goes beyond the models Volvo of North America is saying. How many failed cooling systems does it take to admit its a prevalent problem?

I wanted a luxury SUV, and after shopping around found a slightly used Volvo for a good price. It has been a great experience with my Volvo XC 60 and my next vehicle will also be a Volvo. It drives smoothly and has good gas mileage. I love the rain sensor, Bluetooth option, stereo systems, heated seats, auto start, and keyless ignition. However, I would like a heated steering wheel, auto hatch lift, even better gas mileage. But I am so happy with my Volvo that its hard to come up with negatives.

The Conti Sport Contact In 225/45R17 only lasted 20 km. Equipped in factory by Volvo. Continental disclaimed with that I may have a voucher through the wear, logically as the wear was not in 95% they will pay in a voucher. Return the tire, since the legal limit was achieved they would refund about 5% of the total cost. It was the most stupid offer that has being given me. Do not buy Continental or Volvo, because Volvo completely ignored the claim - nor answered

This new Volvo is a real success and is very advanced (re. media, etc). It reads your SMS f.i., but DOES NOT WARN YOU when you will be out of petrol. I am expecting an alert (sound, flashing sign, or...), but this car has none of this. The very small petrol pump (invisible on the dashboard) turn orange, that is all. As a result, I got stuck 6 time in 15000 km including on motorways, costly and humiliating experience. I wrote to Volvo Sweden, but did not get even a receipt, and the garage told me this is like this and Gutbrod has NO plan so far to add an alert, which you would find on a DAF in 1980! I am disgusted!

Just be prepared for HORRIBLE CUSTOMER SERVICE! Some Volvo’s have a known issue for over a year with changing the radio station, my XC90 included that is under warranty. Volvo has known and not done anything to remedy my issue for over 6 months and to make matters worse do not effectively communicate as I wait for 6 weeks after each call for a reply to Volvo’s corporate customer service, which still has not offered any remedy.

Ive had a water leak in my car a few days ago, and I was happy to hear that Volvo Turkey was going to cover the costs. Unfortunately, Ive had several problems with the car before and am not sure whether or not these are also an effect of the water leakage, as it is obvious that the car must have had this problem before. (By the way, I saw on many sites that I am not the only one affected by this and the water might cause other bigger problems in the future.)Now, the central locking system is making sounds, and I told this my service a few months ago. They were going to ask Volvo Turkey for a compensation, as the car was only a few months out of guarantee and I always bring the car to the affiliated service.The affiliated service, by the way, sometimes seems to be not such a good idea, as they forgot the parking headlights on and emptied the battery. They tried to load it and sent me away, but the next day, the car wouldnt start again. So the service came again and loaded it for the second time. But a day later, car would not start again. So I had to bring the car back to the service, and they replaced battery. I was told by somebody working for Bosch that it is not good to load the battery in cars that have the electronic system. But I did not know this at that time. There is also a sound coming from the timing belt, which is not normal for a 2- and a half-year-old car that has done 43.000 km. I asked Volvo Turkey to cover the costs, and I was told that they can only cover 50% of the costs, which I am not willing to accept anymore for following reasons: 1. Why was I not offered this a few months ago when I first told them. 2. I had not only material expenses during the days while car was in service, Ive also lost precious time due to mistakes of the service . 3. Who will guarantee me that nothing else has been affected by the water leakage which is obviously a production mistake.and Ive read on some link that this happens. I am not happy at all to be paying for things that shouldnt occur in a car that is an above-average car.

I just have to write something about the Volvo brand and specifically the XC90. Being sold as a luxury SUV but with very thin cheap leather interiors. In addition thin plastic by the side of seats that is prone to splitting. Volvo really should do something about this if they intend to charge what they do for these high end vehicles.

We bought a 2015 Volvo S80 Inscription package. Has been a fabulous car. However after 3 years of use - the leather piping around the drivers seat has become unstitched and the plastic insert is coming out. Sent a photo to Volvo and they stated not a defect - it is due to wear. Therefore not covered under the warranty. My husband weighs 140 lbs and I am 120 lbs. It is unbelievable that this would happen after 3 years. I have a 2008 Audi TT with leather seats that are pristine after 10 years. They quoted us $1400 to repair. Absolutely insane. Will not buy Volvo again.

My parents bought the new 2016 XC60 in Dec 2015, arrived Jan 2016 - we have owned XC90 2004 in past with no problems, bought another for the safety and reliability. However the car dealership have been an disappointment. It has an electrical problem somewhere they cant trace. First replaced the amplifier a few months ago but the random & frightening loud sounds continue. Its unnerving to have the loud electrical sounds occur. It can be when you start in the garage, or just driving down the street - no warning. The Dealership says theyve not heard of this problem and are not offering a solution. I think the beautiful new car is a lemon and makes me doubt if I want to keep the Volvo. Its disappointing to see the dealership be dismissive of a senior adult couple who just wanted to buy a new car and are having this experience.

Holmes and the Service Mgr contacted us shortly after this original posting. As of early January 2015, a new windshield has been installed at no cost to the car owner. I now like Holmes again. I encourage all consumers to attempt to remedy problems through the dealer, and when that doesnt work, use this website so that other consumers can see the history of that dealer. Thanks Luke ** for getting a handle on this issue.

I love my Volvo wagon. Its very reliable and I like the color. I like the moonroof, the power windows, power locks, air conditioning and heated seats. It gets great gas mileage. Its an automatic and I love that. It also has 4 doors and that I can fold the back seats down to move large items. The back is also big enough for an air mattress for camping. I love how it drives and I like that its a turbo. I also think its cool that the headlights have wipers.However, I wish it had 4 wheel drive for snow and icy conditions. It does have a setting for snowy weather but I havent had to use it. I also wish that it was a newer model, just for the cosmetic reasons. I also wish that I had a newer stereo and I had my CD player worked. The tape player works so I can use a tape adapter to listen to music, but I wish it had a Bluetooth wireless connection or auxiliary cord as well.

I board 2015 model XC 60 SUV in 2014. I was getting smell of burning. I went to Volvo dealer 2 times. I explain to them what I experienced about burning smell. At my second dealer appointment about same problem, front desk person came out, opened hood, and checked under car then he told me that tar under the body of the car is burning which is not a problem. But his explanation didnt convince me at all. What happen after approx 1 month while I was driving (on highway 287 Henrietta TX) on July 23 around 10 pm, my XC 60 start burning. Volvo manufacturer needs to answer me and taking care of this defected car.

We recently ordered a new Volvo V90CC and when it arrived it did not have the option package that we ordered but did have an another, different option package that we did not order or want. Volvo Laval admitted their mistake but could only offer a replacement for delivery in five months. This timing was unworkable for us and, in return for a small discount, we were forced to take the vehicle and pay for the unwanted option package. Volvo Lavals position was we have to make money on every sale. We appealed to Volvo Canada and their response was too bad because you accepted the car. Over the years we have purchased a lot of vehicles, some better than others, but this experience of being forced to pay for options that were the result of the Dealers error is the worst. A very good reason to not deal with Volvo, ever.

I bought a 1998 Volvo Cross Country v70 AWD turbo charged station wagon. Within a day of purchase, the car overheated. The lot said to bring it in. The car sat there all day and I picked it up untouched. I had the cracked radiator replaced, only to find it started running badly. I put it in the shop, they still have it; $2,400.00 later, the third gear was shattered. Turbo is completely missing from the car, as well as rear drive line, so it is neither all wheel drive or turbo charged. The fuel injection system needs to be replaced, it wont pass smog and the lot (Robert **) has not paid DMV fees that I paid to him. There are no plates for the car. I have begun an investigation for fees and plate with DMV. Also, the front two tires were bald at purchase and I had to replace them. I found out the car has a salvaged title. I bought the car out of desperation for $3,900.00 and after repairs, it will cost almost $10,000.00. What can I do legally with this terrible as is purchase?

I bought this car used, one owner. 2013. Excellent car due to all wheel drive and the power of the turbo engine. It is a very responsive car. It is sporty and fun, yet a nice family sedan when needed. I drive my grandchildren who sit in the back seat and I feel they are very protected. The body style for this year is beautiful and I have received many many compliments on it. My neighbor even bought one for these reasons. I hear that the company has been bought by China. The body style has changed drastically this year and is not near as attractive. I dont think I will buy another one for this reason. They ruined the look.

Are there any recalls related to headlights for a V70? My mechanic has tried to replace the headlight bulb but they all last about a day. $100 later, I am driving around with one headlight. It seems like this car has had issues from the beginning. My dealer has never been able to find the rattle in the dash. The steering wheel froze up and that cost over $500. And now the dealer tells me I need the whole new headlight part that will cost over $500. Seems like a 7 year old Volvo that has been garaged all its life shouldnt have that many problems.

We decided to give Volvo a shot in addition to the Porsche and Mercedes SUVs we were considering. The sales team was so horrible and disorganized that were not even considering Volvo at all anymore. Typical used car lot type of dealership; if youre looking for a luxury experience, stick to the other brands.

My 5-year-old Volvo runs well, however, the cosmetic chrome on the center counsel is blistered. I expected the car to look nice as well as run well for longer. This defect will highly affect my resale.

We have a doomed Volvo truck and we are helpless. So the only thing I can do is beg for help.We purchased a truck last year from TEC Portland with a brand new trailer. The truck price was $80,000.00 and the trailer was $70,000.00. We gave $15,000.00 as a down payment and we paid $13,000.00 for the registration and other regular fees for the business.On our first trip, we had an issue with coolant leak. This issue went on for a long time until we got a big service done that cost us not only a lot of money but also a lot of down time. After that, we added up all the down time on the truck and it was more than a month, just on the first six months after purchase.We signed up for a roadside assistance for trucks and we got expelled for excess use of services, its a shame! Every time we have an issue, we are not able to get it fixed fast, the dealers are always full of service (I wonder why) and they never got parts on stock—a mess.Now we are down again for almost ten days and this is my recent nightmare:I just want to share everything that is happening now so someone can at least feel the pain that we are going through again.August 6: The truck broke down so I called Volvo Action. The agent asked several questions and said that we needed a tow truck. Case #: 3256917. We got a tow truck but they said they couldnt tow the truck and trailer together because the back axle was compromised. We had to hire a tow truck for the truck and another tow truck for the trailer. TEC La Mirada was closed for renovation and TEC Fontana is almost 100 miles away from the site. August 8: The truck arrived at TEC Fontana. First, I was told it was only a wheel seal and I got a $2,479.65 invoice from TEC. August 9: I got a different invoice for $7,597.57 (including $1,750 tow bill that was originally $1,340).August 10: I authorized the repair and requested a credit account.August 11: I completed the form sent by Tracy at the Finance Department.August 12: I got an email from Tracy requesting the second page from the credit application signed. Then she realized that she just sent me the first page. I signed the second page and sent it to her.August 12: At 7 p.m. Florida Time, I got a call requesting $3,300 in advance for the subcontractor that will do the axle repair. I explained that I needed to wire the money, but we are in Florida so we couldnt do it.August 15: I made the payment they requested.And today, August 18, I was told that the subcontractor is not there yet!Its been almost ten days and not only I am paying almost $8,000 to have this great truck repaired, I am also paying $60 a day of storage for the trailer and $68 a day for hotel to the driver (who just gave me a deadline until Friday to get the truck fixed, otherwise he will quit).So my loss, so far, is almost $10,000, not mentioning that I paid the truck on the first and wasnt able to do a single trip this month. I would like to know if we are the only lucky ones that deal with those issues because, honestly, I am getting to my limit. And I dont think anyone wants to see me below my limit.Tom from TEC Fontana was very helpful in the beginning but now, every time I call is a different story, sad story, of course. And I dont know why they requested money in advance if nobody is there to do the job!This is a shame to Volvo. And what upsets me the most is that every time something like this happens, its like we are the only ones who go through this. While my driver is there, he spoke to three other owner operators who wish they never had this garbage called Volvo Truck.We share the office with four different companies—four different trucks—and this is the newest and the most expensive truck. And guess what? The 1996 Freightliner that cost $20K is still up and running. Excuse my language, but I cannot think of any other names than garbage. Actually, I can, but I am lady and I wont go that low.I know you are not the owner of Volvo, but if I have to hear my customers, my boss and my driver complaining, someone needs to hear me too. I am going online now and doing a complaint in every single website I know to let people know about this mess. I have no choice, since I have no money to hire an attorney, sue TEC or sue Volvo. And I know that Volvo is well prepared for this—they should be—because with so many issues and so much money down the drain, I guess someone on this story is making money. And I am sure its not me! I will look for help everywhere until someone can help us: newspaper, Facebook, blogs, Twitter, church, everywhere. I swear!I would like to congratulate Volvo for taking another honest person out of business because truck payments were always on time though we could never count on this truck. And it’s funny because we purchased the truck from TEC Portland, we are being fixed at TEC Fontana and the finance department cant approve us for a $4,000.00 net pay. Its ridiculous! We are never late for a single day with our payments but its not enough to get us approved. This has to be joke. I have the receipts for all the repairs done at Volvo dealers and all tow bills for this junk. Now I ask, is there anyone that can help me replace, return, burn this piece of garbage? Maybe someone reading this will have the decency to call us and try to help. I tried to talk to our salesman Duane a couple of months ago and he offered us a great deal of returning the truck plus more money down and increase of monthly payments for an older Freightliner! Isnt that great?!

2004 V70 2.5L turbo, AWD - This car had come into our lives in 04/2014. It had 131,000 miles on it. In that year and 5 months. We have put on 27,000 miles. We so far have put new front brakes on it (rotors, calipers, pads). Rear rotors got turned. A new central computer module. 2 new headlights. A new passengers side mirror (just the glass is $123.00... HOLY CRAP!!!) Had to have 2 new keys cut and reprogrammed. One of them 2x (had to pay 2x too, cause the first time didnt work). Drivers side window needed new clips. Battery died out of the blue. The battery was fine. I even trickle charged it and it only took 6 hours to come to a full charge. I checked it with my multimeter to make sure it was charged cause I couldnt believe it only took 6 hours. Yup! Dead! Central Computer Module ate it up when that died. The computer module for the security system is dying now as well. $475.00 to get that fixed. Now the riders side door lock wont work. And check engine light came on and the car is acting like it has water in the gas. No power and I cant get it over 2k rpm. UGH! I realize I bought an older car. I realize that it has a few miles on it. But I expected a better built vehicle. The V70 had some great reviews when I researched it before buying it. It just seems like every 3 weeks to a month, another thing. On top of all these repairs is all the regular maintenance. Timing belt, wipers, oil, cabin filter, air filter, fuel filter, etc... We really do take care of the car. We really love the way it drives. The AWD is the best we have used yet. And the 5 cyl. turbo is plenty of power and with pretty good MPG. However, we will not be getting another and we will be dumping this economic problem A.S.A.P.! Oh yea, did I forget to tell you, our door dented one day when I was closing it and my hand pushed in the door panel. It wasnt even a hard close.

Four months after purchasing my 2019 XC90 (previous service loaner) from the Santa Ana, CA dealership a spontaneous crack appeared on my windshield starting from the top of the windshield and radiating downward from the middle where the rearview mirror/sensory console is housed. This crack occurred while parked in my driveway at home. I reviewed security cameras to confirm no foreign object had made contact with the car or windshield. I read about a similar experience online in Los Angeles with the crack originating in the same place and also without any indication of impact. I opened a claim with Volvo. They had me drive to the dealership to have a service advisor inspect it. Ironically, on the drive over for the inspection the windshield was struck by some kind of pebble or debris on the freeway. This was very obvious to me, I saw and heard the impact. As a result, my claim was denied, they claimed the crack originated as a result of the impact. I had allowed a couple of weeks go by before getting into the dealership and took pictures of the affected windshield as soon as I noticed the crack had appeared and at multiple other intervals to capture different periods of time and changes prior to going in. I had a dozen pictures, from different times, all prior to the day of the visit (and impact) as well as pictures from the day of the inspection and impact. In my communications with Volvo customer care team I asked for my pictures to be reviewed since they clearly corroborated my assertions. I explained, in great detail, what I observed that happened, provided similar cases I researched, offered more than enough evidence. Given the impact marks that are clearly visible in the pictures on the day of the inspection, and not present prior to, in addition to the location of the start of the crack and how it spread, its quite obvious that the impact point was not where the crack originated but I feel that Volvo was not interested in doing the work or putting in the time to make this right. They seemed more interested in maintaining the original decision, which was made without a complete review of all the information that I tried to present. I followed up by providing all of the pictures and explanation to substantiate my claim, requested a appeal with a detail account of the information I observed and was providing and a received a simple three sentence response saying sometimes customer dont agree with their decisions and there is nothing they can do about that. Youd think a company of this caliber would strive for better customer service, especially considering this is a $75k vehicle to a new customer. Needless to say I will never purchase from Volvo again.

Ive owned this 2016 Volvo S60 Premier T5 for almost 2 years now and it has been a great car so far. The only peeve I have is the engine start/stop when sitting in traffic. Its really sensitive to the speed of the car but luckily it can be turned off. The car has plenty of safety features with the tech package including the lane departure warning and BLIS. Also I highly recommend the sport package. While the 19 wheels arent too flashy the shorter more aggressive springs make the car handle great on windy roads. Altogether the Volvo S60 is a great car.

I bought a V70XC Beautiful car/showroom condition. That was it. It has been nothing short of a money pit, a nightmare I wake up to everyday and a constant enemy. I have replaced the transmission 2 times and 1 engine in less than 40K miles. A myriad of sensors failed that NO ONE can diagnose. The dealership is 70 miles away and NO ONE will work on them. ALL mechanics run when I pull up. Immediately telling me they dont work on them. It has literally spent more time on the back of a tow truck than on the road. If I didnt have my ANGELS I know this car would have already killed me. It has failed to accelerate in the WORST possible times, intersections, pulling into traffic etc.Theres just no words to express my anger toward VOLVO and SWEDEN without corrupting my soul. I once owned the YUGO in the 1980s and I have often wished I had it back compared to this total Mechanical and Engineering Mistake of the Century. My problems are typical I discovered. I didnt get just a lemon, apparently that is all they made. If you buy one after reading these reviews then you deserve it. I bought another car yesterday and its NOT a Volvo and I will never look at them the same. I pity anyone I see in one. But thats not often. I dont see them on the road often.Thank God I am free of that BEAST of burden. Now I actually look forward to driving since I got another car. I dreaded even having to drive it to the store. Owning it probably took 10 years off my life too. Good Riddance Volvo. I hope you bankrupt. Shame on the Swedens for making such a horrible, horrible piece of junk. OH, did I mention the fact I only put 50,000 miles on it? AND about 50,000 dollars in it.

We purchased a new Volvo XC60 in 2011 and since the first year we had problems: engine, fuel pump and Blis were replaced/repaired. Even the logo fell down. Now they want to change the radiator! We are trying to understand if our car has quality issues or other XC60 owners have similar problems. This was our first Volvo and unfortunately the worst car we bought so far.

I needed my Volvo to serviced and took the car to an authorized representative. I expected a modicum of politeness from the agent, but none was on offer. MY wife asked a pretty innocuous request, which was how long the car might take to repair/service. This was a company car which was of no interest to me apart from when I might get back to work. But the Volvo representative, for whatever reason, wanted to be nasty and told my wife to shut up and sit down. When I challenged the Manager on this behavior he was also uninterested. The Car was Serviced but I complained to Volvo about this and they did nothing. As a result they lost the ability to provide 150 cars. Was their rudeness a good financial decision? Only they know.

Bought a 2007 S40 less than 6 months ago with 60,000 miles on it. Transmission just went out. Called Volvo and they said Sorry warranty was 50,000 miles and they wouldnt help. I bought the car specifically for the low miles. What a lemon. Plan to sell it and never will buy another. Stay away from Volvo.

This Volvo car is overall far superior to any other car that Ive owned. Great comfort, ergonomics, reliability, smooth ride, lots of space and good power.

49 years of joy with a PV544 - After I took delivery, the amp light came on. I took it to the dealer and discovered a wire was making contact when they installed the radio. After 1,647,213.01 miles, that is all with the exception of routine service.

Purchased this car, and while driving on the freeway ran out of gas. Estimated mileage had shown I had 50 miles to go, when I ran out. Since I was on the freeway, I had to quickly pull over and it caused me to hit some home. A bit of damage happened to the front of the car. Sensor cap fell off. Volvo offered to only replace that. Dealership had to replace the fuel gauge, and the gas door (that wouldnt open). A lot of faulty sensors with this car. Rear camera stops working when it gets wet. Air conditioner randomly stops working. Front driver’s side window rolls down slowly. Can keep the air conditioner running when you lock the car from the outside, as it shuts down the engine. Radio always seems to be playing when car is off. The self braking system goes off randomly, almost causing crashes. Bought this car because it’s a Volvo. Suppose to be safe for the little family... Its not.

This is the third time this has happened. There were temporary fixes the first two times to the tune of several hundred dollars. Now, Im told the only fix is to replace the entire panel at a cost of over $1,500. Its too much money for a used car and I cant afford it anyway, the speedometer, tachometer, nothing works, no lights and a warning that the airbags are not working either. This is a safety issue and should not Volvo be held accountable and made to recall and repair such an occurrence? That model car is known to have problems all over the US and Europe. The web is full of complaints. Is there not an agency in our government that deals with such safety violations and helps victims get relief?

After several visits and calls, a price was negotiated and agreed with credit card on file for two XC60 2012 autos. I was told to be at the dealership between 3:30PM and 4PM today to sign the papers and get the cars. I arrived at 3:36PM and was told that someone was buying one of the two cars. No solution was offered and I left the dealership: Volvo Village of Danvers, sales manager Alfonso **.

They covered the majority of the repair. I am satisfied.

I am the happy owner of a Volvo V60 T6 2015, my first Volvo, in replacement of a Subaru Forester XT 2014. I just want to say how Im happy with my car. I know most of people on that website are writing about problem they have and thats ok, but I think it is important to also tell people when you dont have problem. :-)I have my car for one year now, only 16000 km, not a lot, but enough time to say if you like the car or not. Most of the problem usually appears during the first year.The engine is great, the old one, the six cylinder with turbo, 300 hp, you really have that power fast on the highway, very secure car, not a sporty car but enough sporty for me. I have some fun with that car, a pleasure to drive on any way, great and wonderful sport seats, great finish and quality inside AND outside. Zero problem! I am Canadian and the awd works perfectly, not as great as the Subaru one, but a very good one! You have plenty of space in the hatch, thats why I love wagon (Im European :-)).Also, customer service is perfect at least at the dealer, everything perfect there. Also, price for services is the same as Subaru. If you compare year and kilometers (every 10000km for Subaru!!! Every 160000 km for Volvo) Subaru is so expensive and so bad quality with so many problems... So, go away and take a Volvo, at least a model which is on sale for a while, because for new ones, I suggest to wait for at least two years to avoid any problem on the first production years!

The dealership replaced my transmission. When I got the vehicle back the disc player would not work. Took it to an Independent who said the disc changer was broken. Volvo said it was just one of those things. $850 to replace it. This is a 2004 XC90 T6. 74,000 miles. My second Volvo. Independent also said that the transmission shift lever is right below the disc changer.What happened to my disc changer? Could it have been damaged when the transmission was replaced? Cant get the CDs out and cant play them. Radio still works fine. Advise!

Ignition was locked on a Volvo 2004 XC90. The key is unable to turn to the drive position.

Tonight marks the 2nd time my Volvo has caught on fire jumping another car. The first time required the fire department, police department and 2 $500 deductibles. The firemen and policemen AND insurance agent who arrived all verified that the cables were connected properly and that it was not owner error. We assumed it was the jumper cables. Tonight, same scenario. My Volvo jumped another car and instantly started smoking and obliterated the jumper cables and melted the back of my car. This is not a coincidence nor is it user error. Has someone else ever experienced this with a Volvo? Is my car just defective? The first time the car was never started before it started smoking and blazing. Help???

I received more than adequate amount of information on the car that I like most. In fact, I drive my vehicle of choice. I was just looking at the updated model. I’ve been driving this model car since 1990. I’ve update the model every 3 or 4 yrs. My parents also had this model car & I took my driver’s test in 1 & passed. This car is expensive but it’s worth it. In 2013 I was involved in a head on collision. It was during a snow storm & a truck cross the center line & hit me head on. It was awful. I truly believed that my car saved my life. The truck was unrecognized. My car had a smashed front end. Thank God we both survived. My car was total because they said only because of the airbags went inflated and was very expensive to repair. I bet you are wondering what type of car that I drive. It’s a VOLVO!!! The best made car in the world. I would recommend it to anyone. It’s dependable, durable, and looks great. My brother even drives one. His is brand new, mines not. But I still love it. I’ll probably will update mine when I go back to work.

Our new XC60 EDrive has had a number of problems. The one lasting the longest and most frustrating is our door locks/seat position settings. To make the vehicle keep the seat from automatically moving by itself, we have to set the door locks so that when you open one door it unlocks them all. The engineers in Sweden have been working on it to no avail. I wont drive the car anymore because I dont feel safe in parking lots unlocking all of the doors. Customer service doesnt even respond to our calls or emails. We thought when we bought a luxury brand, we would get safety and service. Turns out we are getting neither.

2018 XC60, 12 month on the road with 13,000 miles. 37 days in the repair shop, back in now. Hybrid battery replaced still with hybrid engine failure. I want to love the car, I like the technologies and wanted a plug in, but this is too much.

Our Volvo has been in the shop for endless warranty repairs. Now, our warranty has expired. Each time we travel to Ithaca, NY to have the car repaired, it costs us $64.00 in fuel costs as we have to leave the car there a day or two and it requires two trips with two vehicles to accomplish this. Is this just a financial burden we have to accept?

First of all, let me say Ive been driving Volvos for over 28 years and absolutely love this brand. Im currently on my 4th. The first Volvo I purchased in 1985 saved my life in a head-on collision. Im currently driving the XC60 and thoroughly enjoy driving this car as I am in sales and drive at least 25,000/yr. With that being said, the condition of the seats wearing in the lower lumbar is not up to Volvos usual high standards. I bought this latest car in Jan. 2012 and had to replace the drivers seat after just 4 months because the pigment was wearing off as if I had rubbed it off with sand paper. Its now early March, and the drivers seat again looks completely worn in the exact same area. Now, even the passenger seat is wearing, and Ive probably had someone sitting in that seat for less than a total of 5 hours since the purchase. I keep cars for a minimum of 100K miles and expect this kind of seat wear after at least 3-4 years of driving, not 4 months or even a year. I love everything about Volvos and have kept each one for at least 7 years or more, yet the leather on this model seems to be well below the usual Volvo quality standards Ive come to expect and have always been more than willing to pay. I hope Volvo will work with me to resolve this hiccup because being in sales, I understand the meaning of customer service after the sale. I look forward to getting this resolved and continuing to drive Volvos for many years to come.

Volvo is a great vehicle. Love driving it. Over 180,000 miles now and hope to have more years. Also hope to have it last so my child can drive it in two years. It has a good quality, comfortable, heated seats, safety, long lasting, reliable and good looking. Its a reputable company as well. I am happy with everything about the vehicle and would purchase again. Would tell my family and friends to buy it.

Three months ago I decided to trade in a fantastic 2017 Volvo V60 for the brand new Volvo V90 Cross Country because the new Volvo cars platform and design is so beautiful. I test drove the vehicle and liked it enough. Something inside told me that I would miss the V60 but went ahead with the new car because I was offered a great lease deal. About two weeks afterward I was virtually convinced I had made a bad choice and it all stemmed from three things:The digital screen is the “crown jewel” of all new Volvos, no more physical buttons on these new cars except for a few. I believe that because it is a brand technology for the brand, it needs a LOT of refinement. The systems is slow starting up, it also acts up unwarranted at random times, it would drop phone calls intermittently and reconnect the same way, the cross traffic sensors would go off randomly even when stopped at a red traffic light and nothing or no one around me would be either present, moving close by or approaching my vehicle. I listen to music through streaming my phone, but the sound system sounded weak if I only streamed. On the other hand if I connected the phone or an iPod physically to the USB port then it would sound good. The back-up camera would work appropriately only 60% of the time The car is very heavy, and honestly, the T5 engine is not powerful enough to haul the vehicle, I strongly suggest the T6 engine. Which brings me to the last issue, gas mileage is not the best precisely because of issue number two above. All this just led me to trade the lease back to my previous V60 as I was lucky it had not sell yet and still was available. Final thought from me; I am sure that in three or four years Volvo will master the touch screen infotainment and when that happens then their cars will truly be amazing, because their design is impeccable.

We purchased a new 2012 Volvo S60 T6 AWD, special ordered from the factory. We have had all the required maintenance done at the dealership. There is one problem we keep having over and over again and I cannot find a solution or answer as to why it keeps happening. The front wheels keep going out of alignment, so I take the car in and am told that the right front rim is bent to the point that it needs to be replaced, as well as the tire. Okay, maybe I hit a really bad pothole. But this has now happened four (4) times--that is right, the right front rim has been replaced 3 times and the right rear rim has been replaced once. Each time we have purchased new tires as we are told, they have been seriously damaged. All this in 3 years, and less than 19,000 miles. Lets investigate: we have two cars in this household, driven only be the two of us, retired senior citizens. We have lived in the same house for 17 years. Drive the same routes. Drive carefully and cautiously. Why has this never happened before to any of the cars we have had, ever, at this location: two Toyota Avalons, one Lexus GS 350, one Porsche Boxter S, one BMW 530i, one Infinity G series, one VW Beetle? It just doesnt make any sense. Finally my service representative at the Volvo dealership admitted that this particular car was prone to this problem in the sense that it was particularly sensitive to this issue - that is, getting the right front rim bent so that replacement was the only option. We are so puzzled. We have decided to get rid of the car and of course will never buy another Volvo, which is unfortunate because this car drives beautifully - AWD, 6 cylinders, all the safety options such as Active Cruise Control, Blind Spot Information System, and so on.

This review is describing the experience with 2021 Volvo S60 T6 AWD Inscription, having last for VIN digits **. The car was ordered in June of 2020 and delivered to the dealer from factory on 10/23/2020. It was equipped with all available options, including Polestar software, with out-of-door price of $57,450. The car was received from the dealer (Volvo Cars Mission Viejo) on 10/29/20, approximately 90 miles away from my residence – no San Diego dealer was actually willing to order the car using preconfigured specifications from Volvo website.The car failed at mile 28 away from the dealership – the odometer was at 34 miles. The first indication was that “signals are at fault”, immobilizing the left turn signaling. When the dealer was contacted the same afternoon, we were told that the car needs to be towed in (from 90 miles away), since one should not drive without operational signals. We never heard from them again. That was just the beginning of the S60 experience.During the next few days, we tried to contact Volvo directly, who advised us “that it is now dealership problem”. Not receiving any response from Volvo Cars Mission Viejo, we tried to schedule local (San Diego) service. We were put thru gauntlet, being berated by “why did you not buy the car from us” and “it serves you well since you did not buy the car here”.Finally, the car was taken to San Diego Volvo, by scheduling the appointment and the car loaner. The “customer adviser” did not show up at scheduled time; we were told to “wait until someone shows up”, since “he owns the appointment”. Hours later, he did show up and informed us that there is “no car loaner” – in spite of guarantee that one would wait for us. Having no choice, we left the car with the dealership overnight.The next morning, I was informed that the car is “repaired” – the claim was that the entire left-side electronic module (responsible for 360 camera and signaling) was faulty and was replaced. Attempting to collect the car the next day, we were presented with the same fault (no signal, no 360 degree camera) and were sent back on our way (sans car), forced to leave the car over the weekend. The next week, we were summoned again to collect the car. This time around, the car functioned for 3 (three) full days, resuming the same fault. It then escalated: it refused to start, at random intervals.We are now stuck with a brand-new vehicle (less than 500 miles on the odometer) and no recourse other than to hire an attorney. As far as buying this car – please pass. While it looks good on paper (which is why we bought it), it is the most unreliable vehicle I have ever had – including the garage queen Audi Q5. When it does drive, it is inferior to A4 and much, much worse than any Lexus sedan we owned (LS and GS). Any comparison with BMW 3 series (presumed competition) is just laughable – its handling is boat-like for anyone accustomed to BMW precision and stiff chassis. However, much, much worse than the vehicle is actual Volvo customer “support” – it turns out that there is no such thing in existence.

The 1918 Volvo XC90 is the finest automobile I have ever owned. Besides the world class safety features and vehicle safety, this car has the most adaptive, user friendly functions and options I have ever experienced. It has selective ride control as well. Overall this car is awesome and great in bumper to bumper traffic to highway, short and especially long distance trips!

We bought a XC60 from new, its had the same ongoing fault since the start. They have never managed to fix it and the car has been in the garage on many, many occasions, which in itself is a pain. I was told that as it was an ongoing fault that it would be kept under warranty. Now its passed its warranty and has the same fault, we now have to pay to get it fixed!!! Its unbelievable and never known such poor customer service. Do not touch Volvo!!!!

My 2005 Volvo > 110,000 miles has caused me to feel scared every time you drive this car. Spent over $2000$ for repairs and still not resolved. Car buckles shut down while driving on main road. All lights go on and car just stops. This has happen >2times paid for repairs and still no resolve. I am afraid to even know how much money this car is going to bled from me. Although it is paid for I dont know if its worth the pain or consequences of death? Help Florida Volvo owner, Death Trap.

Own a 2015.5 VolvoXc60 T5 with 54000 highway miles. Car has been maintained meticulously. Recently had check engine light come on. Brought to dealer for check. Was advised error codes for O2 sensor and thermostat housing defect. Also advised rear brakes and rotors needed replace. Total cost to me $1800 as warranty had expired at 50K miles. Have never had to replace rear brakes in my life at 53k miles. Questioned tech and service writer regarding brakes (common on this model?) and thermostat housing defect. (Advised there has been problem with these housings.) However no recall or assistance from Volvo. Always had heard Volvo was a good vehicle with good customer service, but cannot attest to this. No help from dealer. Will be contacting Volvo USA. Not what you expect from a 45k automobile.

I own a 2000 Volvo S80 T6 that had to have a used transmission installed. $2600 after labor. Then my water pump started spraying out water which will be a $1000. The wiring is so complicated. My running light blinks work off and on. My headlights leak water. The sun roof will stop working occasionally. The leather wears quickly. The trunk button stopped working. It dents easy for a Volvo and the CD player screen looks like the first computer screen ever made. Other than that, for 260000 miles, even after the temp redlining, the engine’s been holding steady and the twin turbo makes it a fun ride in comfort and style.

I bought out my lease a little over a year ago, since then I have a new iPod, Samsung Note 3 mobile phone, neither work because of some Bluetooth issue. Volvo blames on cell phone companies for updating our operating systems on these devices, instead of updating the firmware so those of us who paid a lot of money for this make of vehicle arent hassled with our technology lost to operating in this lack of caring about consumers in the states. Europe has none of these issues and updating navigation is free to them also, but it will cost Americans 300$ to update North American map, so now my navigation drives me way off the beaten path. Latest trouble is fuel being lost as if there is a leak, which there is not, and my lock on passenger door fell through when I went to lock it. I called Volvo, they said bring it to the dealer... Never letting on, they had many many complaints by others on the technology no longer compatible or the fuel mileage suddenly becoming a major problem especially considering the cost of petrol. I will take it in to my dealer but Ive already spoken to Verizon and know the issue with my phone and iPod are on Volvos end. So there will be no joy until Volvo treats American Buyers like European ones.

Last Tuesday, May 15, 2012, I took my 2002 S80 T6 Volvo to the Volvo service center on a recall for the fuel pump (throttle body). After driving a few days later, I went to start my car and it wouldnt start. So I made an attempt to start it again and it started and then it shut off. After going through this several times, it finally started. Now, it has gotten worse. I have all these warning lights on and my car is running sluggish. I try to accelerate on the highway and it feels like it wants to stall.Today, I called the 800 customer service number to report it. I also called the dealership and reported it. I was told that I would have to pay for this to be repaired. I read several articles regarding this problem and feel that my car meets the need to be repaired. It’s a real safety issue. I have two kids that I transport daily to school and other school activities, and I use it to get me to work. I need the assurance that I can get them and myself to our destinations safely and without stressing that I will hope to make it. I am afraid and do not know if my car is going to stall on the highway or at an intersection. I like my Volvo and I want it to run like a Volvo should. I hope this matter can be resolved without any legal representation.

Im writing you in frustration and disappointment as to the very poor customer treatment Ive received from Volvo USA. Ive many emails on file, between us which cover the situation. It has to do with an engine fire to our 2009 S80. This was well documented in a recall of this car and model year. Our Volvo did catch engine fire due to the exact circumstances as outlined in the 2009 recall. Volvo agents inspected the car, it’s obvious the car fire is precisely as described in the recall! I sent Volvo service records and a complete CarFax history, proving this car has been impeccably maintained exclusively by authorized Volvo dealers. I’ve accumulated a lot of data, that IN FACT our model and year WAS on Federal recall lists for this exact situation. Our Volvo is a total loss. The engine fire left it with no useful value to anyone. We need to buy another car but unable to afford one at this time. I appeal to you to find us a way through this loss. ++++++++++FYI: Volvo Recall R214: Engine Cooling Fan Module/Johnson Electric - 2009 Volvo S80. This situation may result in loss of cooling system function and engine failure. The driver may not have sufficient time to react to the warning light(s) or the text message in the instrument panel, increasing the risk of a crash. Engine And Engine Cooling — Cooling System — Fan. Volvo is recalling 17,614 MY 2008-2009 S80, V70, and XC70 vehicles. The engine cooling fan may stop working due to a software programming error in the fan control module (FCM). Summary: On certain passenger and sport utility vehicles, under certain operating conditions, some electric cooling fans may overheat potentially causing heat damage and, in rare instances, a fire in the engine compartment. Consequence A FIRE IN THE ENGINE COMPARTMENT COULD OCCUR.

The volume of service issues with this car (2016 XC90) is incredible. I am working to have all of my service records released and then will post them for proof. Issues are as follows: On 10 hour trip - autopilot cut out - this is a charged accessory upgrade. On a 5 hour trip - autopilot unavailable again. On a 5 hour trip returning home and ALL audio shuts off. Navigation was not communicating so it was then noticed that no music, not turn signal noise, no locking noise, no nothing. Coolant light came on - refilled after FINALLY finding someone who could tell me where to locate. Came on again. Dealer said they have noticed this issue a few times... Hose is clamped too tight from factory and needs replaced.

S60 - A SAFE CAR, that is comfortable to ride in, does highways well, and you dont hear about VOLVO having recalls for mechanical or air bag defects! Also good service experience, so they keep the car in tip top shape.

I have been a loyal Volvo customer for the past nine years. My first Volvo was a S80 T6. Then, when it debuted in 2004, I upgraded to the new XC90 SUV. Some time later, I purchased the S60 R 2005 (VIN#..) which I still own. Once the new V8 XC90 was released, I parted with the 2004, and bought the 2007 XC90 V8 (VIN#..). Like the S60 R 2005, I still own it.Unfortunately, Ive had many issues with my vehicles that make my relationship with Volvo one that is bitter-sweet. Still, I love them immensely despite the constant frustration they caused me but like any love that is abused, it can change and subsequently turned to anger and feelings of betrayal! All the aforementioned products have, in my opinion, not performed well!With the 2002 S80 T6: I had to replace the timing belt during the first year; it was fortunately covered under warranty!!! With the 2004 XC90 2004: the transmission was replaced, again during the first year and fortunately again, under warranty. They notified me at the time there was an issue with that model. Any company with due diligence knowing this should have announced a re-call to fix the issue at hand.Regarding the 2007 XC90 V8: In 2010, after just three years of ownership, the power steering pump started leaking in addition to the fuel pump needing to be replaced. Additionally, many interior trim components failed in the first and second year of ownership. Despite my belief that Volvo is a quality brand (hence the reason I still own them), my faith in, and loyalty to Volvo in general, is being tested and may be showing signs of faltering! I am sure you can understand this feeling, given the enormous amount of major/catastrophic issues Ive experienced with my vehicles. The major issues alone, such as the power steering pump, leaking transmission, and failed timing belt (During the first year?) not to mention, the fuel pump in my opinion is ridiculous to the point of being absurd! I believe any reasonable consumer would at least begin to question the reliability and quality of any vehicle much less one that rests in the price range and purports the image of High-End Quality that Volvo, to this point enjoys! Unequivocally, none of the components highlighted in my opinion should have failed at their respective time periods and this is despite my meticulous maintenance and appropriate driving standard! People, I dont even take the XC90 off-road!One year ago (late 2009), the transmission in my 2007 XC90 malfunctioned and was again, fortunately, replaced under warranty. People are you with me? That is the second 1-year-old Volvo Ive had to replace the transmission! Wait, it gets better! Exactly one year later, the now 1-year-old replacement transmission in a 2-year-old car began leaking from the transmission seals. I went to the Volvo agency here (of which there is a monopoly) and they stated that the agency was owned by another company when the transmission was replaced and the new ownership/management was not responsible for the replacement of the transmission. Note that they still have the same technicians and staff operating the dealership, only the ownership and company name was changed. They further stated that the new owners are not responsible for any of the parts replaced by the previous owners. I was under the obviously mistaken impression that an official Volvo Agency was responsible for all issues regarding Volvo! Am I or are they mistaken?

My husband and I purchased a 2001 S40 Turbo with 113,000 miles. It’s a very well kept car with no signs of oxidation on the exterior paint and the inside was well preserved. We knew it was an older vehicle, so we checked out its history with CARFAX. We were pleasantly surprised with the history being nothing but just the basic maintenance. We had test drove it and also tested its acceleration on the freeway before purchasing. All was great until 4 days later. I was at a drive thru with the vehicle in park mode when all of a sudden the car started to accelerate to 1500 to 2000 rpm! It totally made me uncomfortable to drive it back to my home, which was about 6 miles away. On the way home I was coming to a traffic light and the car accelerated on its own again, so I stepped on the brakes and it was still accelerating almost making me hit the car in front of me! I made it back home and told my husband the problem that occurred. I was scared to drive it after that. My husband and I took it out for a test drive and the vehicle accelerated on its own again. We took it to 2 authorized Volvo repair businesses. The first one said the throttle needs to be cleaned for $145.00. The second repair man said he would have to change the ETM for $600.00 and for us to only use one repair shop to do all the maintenance and repairs—dont go to more than one shop. My husband is the only one working right now for our family of 5, so he has been working overtime to get the $600.00 for repairs. One night, on the way to get some dinner (1 week of owning the vehicle), the car started to accelerate in park mode again, but this time it was staying accelerated at 2,000 rpm and would not go back down. All of a sudden, the radiator exploded with no signs of overheating! We had it towed home about 4.5 miles back home. The tow truck driver said since hes been in the towing business, this was his first time to tow a Volvo just for a mechanical problem. He only picks up Volvos that have been in accidents. Gee, only accidents? That’s weird. We now have had this vehicle for 2 weeks and it’s sitting in our drive way. We used all of our tax return refund on this very clean and pretty car. I thought when we purchased a Volvo we would be safe because of the reputation they have in safety and luxury. How sad for Volvo. There is now way I can sell it. We just have to take a loss and junk it. I would not want anybody to drive this vehicle—it’s dangerous. My husband and I are sharing a 94 Toyota pick-up with 250,000 miles with no air conditioning or power steering. And it takes a licking and still keeps on ticking with no problems at all! We will never recommend to anyone to purchase a Volvo.

DO NOT BUY a Volvo unless you want one headache after another... They are horrible. And if you have a problem and call the 800 full phone number they will not help you with anything. Bought a used 2005 XC90, paid $ 7000. After 3 months the transmission went out. Got a used transmission to replace the old one, now a month later the electrical is shot. And although there is a recall and a fire hazard for this year and model, the Volvo company says my Vin number is not covered. WTF! Great way to do business

My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasnt part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.

2016 Volvo XC90 Two Months Old - Electrical Issues: Dealership was very good about giving us a loaner car but they are clueless about what is wrong with our vehicle. We had been having issues with the center console and dash screen going out. It would go out twice and then reload. Very dangerous as the speedometer blanks out while driving. My husband and I were on a trip when it blacked/blanked out and after it load we smelled a burning smell and smoke came out of the Center Screen. I have had this car only two months and have rough 4,000 miles on it. The dealership had it for a week and did not know what the problem was and indicated it was probably because it needed a software update. Common Sense would tell you if there was smoke and a burning smell that it is something more than a software update.I contacted Volvo who sent out a tech only to be told the same thing. When they went to move the car. The car would not start and the car had to be jumped. They indicated that they put meters on the battery and that nothing was wrong but they would keep it overnight to make sure it would start in the AM. The car did not start and again I am hearing that it must of happened as a result of the software updates they made. This is the fifth Volvo I have owned and never have I had these types of issues.While I can appreciate it is a new vehicle and a total redesign of the vehicle they really should know how to address these issues or at least say they will work on it until they can find out what is wrong rather than expecting me to take it home which is an hour and half away until the next time it happens. So disappointed given their corporate philosophy on safety as clearly there is an issue one that involves safety and waiting on the shoe to drop is not OK especially given the amount of money we paid for the car because they dont know what the issue is. They released today photos of the new S90. I would definitely steer clear of either of these cars until they gain experience and knowledge of all of the electrical components of these vehicles.

I will never purchase another Volvo. I have a Volvo S60. I have spent a fortune on the maintenance of this auto. Things I had to repair now I am reading should have been under extended warranty, that cost me thousands to repair. I am the only driver, and the car has always been well maintained proper services. My driveway is on a hill. Today, I put my car in reverse with the brake on. The brake did not work. Car started across the road, almost smashed into the house across the street but for my quick thinking. Called the dealer, said pump the brakes before you start the car, and costs another $140.00 to fix. Volvo, your cars are an outrage, poorly made, not what one would expect for the price of the car..

Have owned 2 Volvos a 2008 Volvo S80 with the 3.2 Inline European Ford 6 cylinder engine and the 2010 Volvo XC60 T6 with the Turbo V6 3.2 European Ford Engine. Most of you dont realize that this is a Ford engine in this model of the car. A lot of you DO NOT SERVICE this vehicle at the recommended time either. If you dont do PREVENTATIVE maintenance on this car you are asking for problems. Now I agree that some cars loaded with every electric gadget imaginable & mirrors that close upon exit and alarm systems and DVRS are going to wear out the Battery in 2 years. It is inevitable!!! But those of us who were smart enough to limit the options to just a few dont have battery problems with this car. In fact my battery in my S80 has lasted 6 years without replacement. The XC60 battery only lasted 3 years but it has every option on the car and they are all electric operated including the hand brake. I expect the battery life to be short. In the old days cars didnt have half the electronics they do today. Also it pays to find a Good Volvo Mechanic OUTSIDE your stealorship. Who has a labor rate below $100 an hour if you want long term maintenance of this car. Otherwise you clearly in over your head. This car was made to be maintained and regularly. Every 7500-10,000 miles it must have some service to continue to perform properly. Even if you do the work yourself. It can be done. I come from owning Ford Explorers the last 3 I have owned ALL got 325,000 miles on them by doing proper maintenance and I expect no less from these Ford engine products ...My s80 has 90K and is coming up on the required Timing belt/ All belt change at 100K miles for these cars. Since it will be 6 years old I plan to replace every hose at that same juncture. Complete rubber replacement at 100K miles. Service the tranny at 100k miles too. I dont care what they say at the stealorship. They are designed to steal your $. You have to play their game up until 3 yr/36 miles. Save your Extended Warranty money for your rainy day fund unless the car is your wifes and you wont be around to deal with the problems.. or maintenance.

I took my car (2007 XC90) to a Volvo dealership 35 miles away from home for my 75,000 maintenance service. I paid $2,333.80 which included brakes, brake discs and rotor replacement. Two days later, the red warning light /message center was on, saying fluid brake low, urgent service needed. I called the service advisor I was working with and he said that its not a big deal, theyll fix it. Three days later, he called and said that I will need to have the brake fluid reservoir replaced. I havent even brought my car back yet, and he already knows this is the problem? First of all, my car was fine before I brought it to them. The problem started after they worked on the brakes. He was charging me $300 for the reservoir replacement. I went to Les Schwab who were kind enough to to check my brakes for free. No problem was found. They said it could be a sensor issue. I am so disappointed. Ive had previous issues with the car - Im sick and tired of it. Car is paid off, but Im trading it. Id rather drive a Honda Accord. No more Volvos for me. I will not recommend it to family, friends or co-workers.

On July 28, 2013, my wife and I were driving in her C30 Houston, TX when the engine stopped running and we coasted to the shoulder of the road. The car was towed to my personal mechanic to determine the problem; I was informed the A/C belt was destroyed and the timing belt had slipped a few teeth on the pulley. I had new belts replaced and when the car would not start, the service advisor notified me that there might be additional damage to the engine. The car was transported to Star Motors in Houston, 7000 Old Katy Road, for further evaluation. The service advisor informed me that since the timing belt had slipped a few teeth on the pulley, there was significant amount of damage to the engine, valves, rods, etc, the kind of damage expected when the engine is running in this configuration.I was asked to forward maintenance records to file a claim on my extended warranty Volvo VIP coverage; telephone number: 1 888 723 1140; Ive been informed that the claim is denied because the A/C belt failed, was destroyed, causing the timing belt to slip, thus causing the damage. Rubber belts are not covered under warranty per the extended warranty coverage description. Mileage on the car is 59,950 miles, 2008 C30. The belts in question are not due to be changed until the 120,000-mile maintenance service so there is no question of lack of maintenance for the belts. The long maintenance interval, to me, implies high quality belts. I am requesting Volvo cover the damage caused by the belt failure. I have replaced the belts with new and intend to replace them in the future at 50,000 mile interval for preventive measure.

This is my fourth, and last Volvo XC70, because its discontinued. I have a 2015.5 T6, fully loaded and costing $50K. Today I took the car in for a 30K service. They told me that the rear brake pads were worn and the rotors were groves, - $600 fix. Really, this is unacceptable at 30K miles! Get a grip Volvo, you wont keep customers with this shabby warranty.

My volvo has continued to have unexplained problems and Volvo will not stand behind their product. Radio just died, they are asking for $1085 to fix it. Why would anyone want to buy a lemon of a car like this? They are saying I have not serviced my car at their dealerships which is untrue. One dealer accidentially took off my axels for a transmission problem and kept my car for three days to put the old ones back on.

Like many of you, I am a die hard Volvo fan. A loyal Volvo customer, I purchased my Certified Pre-owned Volvo XC-60 a few days ago. Its almost brand new and a beautiful vehicle. I was very excited to set up the Volvo On Call app on my iPhone. It doesnt work! I ignored a few negative on-line reviews about Volvo On Call app and service. Do NOT overlook these reviews!Sadly, it took me over 5 phone calls to set the app up. Then, after paying $200 to get the app functional, it worked for one day. I was happy until the next day when the app totally failed. No services available! I called Volvo On Call... They said it will be fixed within 24 hours. Giving 24 hours, I didnt use the app. I then tried to use the app (well past 24 hours), to no avail! The app doesnt even recognize my account. It wanted me to start all over again (!).Frustrated, I called and asked Volvo for a refund. The answer... No! We dont refund for the app... I explained that its not working. Volvo, reluctantly, offered a mail-in 30 percent off coupon, which I declined. I dont want 30 percent off. I want the Volvo On Call app that I just paid $200 for to work properly, as it should. As a loyal Volvo owner, I am extremely dissatisfied. I almost purchased an Audi. I am thinking that would have been the better choice now. If you purchase a new Volvo, please be aware that the Volvo On Call app may not work! Even Volvo management will not offer you a refund - or seemingly care - if your Volvo On Call app is working properly or not. Buyer beware on this app!My Volvo is a wonderful vehicle, for sure! However, dont trust the technology or the service before you provide your credit card, as I did. Sorry, Volvo. Youve let down one of your biggest fans in me. I would recommend a Volvo, but its impossible for me to recommend that someone I care about spends $200 per year for the Volvo On Call app, as the service doesnt work and is abhorrent, at best. Please think twice before buying this app and trusting the service like I did. Its a very frustrating and disappointing experience. I cant get a refund, and the app truly doesnt perform well at all. Its good app in theory, but it lacks the practical expectation of functionality. Regretfully submitted, a frustrated and disappointed Volvo enthusiast.

After 1.5 years we are still trying to get satisfaction on the leather seats. FYI, Volvo went to a new green dying process and it is not working. Within a couple of months, the color was flaking off our new car seats. There are no children, no pets, no abuse. I know I am not the only one with this problem. Im now working with Volvo customer service after the district rep agreed to replace only 1 seat cover. Gee, how generous. You are going to replace one cover on a $38,000 car (2010 S80)? I should have a reply this week, maybe.

Im a Volvo enthusiast. Not just an owner. Weve had 4 Volvo cars in 6 years, and I got my dream car when my husband agreed we could trade my 2015.5 S80 in for the new body style of the S90. I want to love my car, I do! I actually DO love my car, but I dont love the issues weve had. We bought a 2017 S90 Inscription, with all the possible features the car can have. Seriously, theres not an available option this car doesnt have.My car has been at Volvo of Fredericksburg 15 times, in less than 2 years. Thats shameful. Not just for minor issues, either. Some of them are minor, but most of them are not. One issue contributed to a minor accident. First the leather dashboard bubbled up. Okay, it gets hot here and my S90 was one of the very first ones sent to the US, it sat on the lot for a while. Its an expensive sedan in a world that wants crossovers or SUVs. So it was there for many months I guess, before we bought it. They were happy to take the car and replace the dashboard. There were 3 or 4 minor issues that first trip to be repaired. I was given a nice loaner while it was being fixed. No problem! Love Volvo! Okay, a couple weeks later Im driving with my kids in the car, and the entire infotainment system shuts off while Im driving. Just makes a loud noise and then goes black. In about 30 seconds it reset and came back on. But that freaked me out! The thing just failed! And by this time, just a couple months into ownership, there were also several areas on the touchscreen that had either de-laminated or were dead pixels. So they took the car again, for longer this time, and told me they had completely replaced the infotainment hub and fixed the screen. I got the car back, it looked better and seemed fine.That was the start of the last two years of hell. I cant get in my car and just drive. Its sad. I get in my car and I have a special spot I put my phone where its easy to access because odds are good Im going to need to record whatever issue is happening next. You can Google or go to Youtube and see my videos of the infotainment system failing - its happened twice more since then, once while I was doing 70 mph through the Wasatch mountains of Utah, the whole system just going black while driving including the digital gauges as well as the touchscreen area. All of it. Just shut down while Im doing freeway speed in a dangerous area. I got that time on video too (well, the tail end of it as it starts resetting itself).Ive had warped brake rotors replaced. Ive had issues over and over with the BLIS system, issues with the infotainment system thinking Im on a call through my cell phone when I get in and turn the car on - I have to unpair the phone and completely reset the system to get it to STOP. I turn the car on and the audio doesnt work, as it shows there is an active phone call... to ME! Its an outgoing call from my phone to my phone that the car initiates somehow. Its been months and that issue still isnt fixed.There have been physical issues, there have been software issues. Every time I take my car in, they do software updates and tell me its fixed for sure this time. Sure it is. Not like Ive heard that before. This last time, they finally sent a field rep from Volvo to talk to us about the ongoing issues. The rep floated the idea of putting us in a different car. I objected LOUDLY at first. I am very attached to my car, even with the issues. I love my car! I love the way the sound system is, I love the way it handles, I love my car. Its beautiful. We even gave it a name! So I wasnt interested at that moment in even considering a trade, I just wanted it fixed. So we left it once again to have the infotainment hub changed out, and that night my husband and I talked about reality and the issues with the car. I decided it would be better to trade in the car having SO many issues and I could learn to love another one. We called and then emailed to tell them we would prefer to go that route, and apparently they offered my husband $2,000 toward putting us in a different car. Seriously? Thats like an insult! They helped us find a bank that would do the loan with a lot of negative equity because my 2015.5 Volvo was so new at the time. Now that theres an issue with the car, they cant seem to work very hard to fix it. And the last time the infotainment system shut down, just a couple weeks ago, I was alone in the car and couldnt pull my phone out to make a video. It was raining and I had traffic all around me, in the dark, on a road under construction so Jersey barriers narrowing the lanes. Because I have no video of the system shut down this time, they tried to say it didnt happen. I have video of the same day of the other issues happening, like the BLIS not working or working only at times, and they acknowledged that. Of course they pushed a software update and the issue is fixed for sure this time.Sigh. I guess at this point we have to get a lawyer. I didnt want to do that. I have wanted nothing more than to love my S90 the way its designed to be loved. I want to get in it and just drive, with the sunroof open and the music up loud with no worries. I cant do that, because I know at least 50% of the time, *something* isnt going to work. Fortunately, when the infotainment system and electronic items suddenly fail and it goes dark, I dont lose my brakes. I guess the engine doesnt shut off, so technically Im safe when it happens. Right? Would you feel safe with your cars entire system in the cabin shutting down while you are on the freeway in traffic? No? Me either. Its so sad, and Ive been so hesitant to throw this out on social media or go to the news media, as I think Volvo truly tries to be safe. I think Volvo has a mission that is worth something. I agree they typically provide cars that are worth the money. However in THIS case, theres a serious issue with the car that hasnt been fixed. Its at the point where clearly there will be issues long after the car is no longer under warranty. How can I keep this car, knowing that in another few months Im going to be paying out of pocket to fix all these issues? This isnt right, in any way. All they need to do is take this car back and make a *reasonable* accommodation to put us in a different car. I dont want an XC60 (what they usually put us in for a loaner as they dont even have any S90s on their lot, wonder why?). I want an S90, but one that doesnt require being in the shop for days at a time every few weeks. Ive not had a single month where nothing went wrong with my car. Not once. I encourage you all to do your homework before plunking down the money to buy a Volvo these days. We will be switching to another car manufacturer as soon as we can. Audi or Jaguar.

Searched and waited for the color combo and features on this car. While waiting I should have done some homework!! I take my car to the Mission Viejo Volvo for service, when purchased a seam of the leather was coming out, had to take it in three times to get if fixed and made sure they didnt just shove it up with a screw driver like the first two visits. THE CAR RUNS OUT OF GAS!!! Your control can say you have 30 miles or 50 miles... you will still run out. We dont let it go below 100 miles, the GM at Viejo after bringing me in his office and closing door said there is just no fix for it.The parking brake goes on while you are driving or stopped in traffic or at home and cant get it out of park... Very nice with the other patient drivers honking!!! This is my second time back in 6 weeks for brakes. First week in July they said they replaced brakes, pads and rotors! However I keep ending up in the middle of the intersection, well you guessed it less than two months later same problem. Manny says I have a lot of miles on the car so makes sense, never checking the records to see that it was just done. Just told me it was going to cost a lot.Also brought it in because the car sounds like a muscle car, the service guy asked me if I made it sound that way... Oh yea, sure. Pretty blonde mom with three kids wants to sound Gangster. No its only that the catalytic converter has gone out, they have ordered one. Maybe another week. They have had it this time three weeks. They said they were working on all the other computer problems while they wait, and may have to send a guy to school about how to fix the whole parking brake issue. My reason for buying the car was I have two new drivers in the family. They wont touch this cheered safety vehicle. Its a nightmare. Since I have had the car 10 months, they have had it 10 of those weeks and counting in the service department. Help, anyone, help me get free of the monster on wheels!!

We are completely disgusted with Volvo corp and local Ft Myers Volvo for taking our situation like a joke. We were treated terribly at the dealership this last time after a 4 year long battle with our XC90 lemon, that wasn’t recognized by you guys as a lemon. This last time your dealership said we needed a $13,000 engine due to inside damage, which was NOT the case at all. It just needed 1 $80 cylinder change. And then they had the audacity to offer a trade-in value for our car at the ridiculous low price of $9,000. HA what a joke you guys are. Im sooo glad Im not an idiot, as I got WAY more than that somewhere else and didn’t have to fork over $13,000 on a complete LIE. This dealership lies, service sucks and has been reported. I will never drive another Volvo or ever recommend one.

Volvo of Edison is the last place to buy service for your vehicle. Once you are past your extended warranty, they push you aside. The lack of compassion in this economic time is unreal. My 2004 XC90 went there for an oil change on Sep 23 and then returned on Oct 15 for additional repairs. On October 31, the engine was blown from lack of oil. They are taking no responsibility for the damage. I am a single parent and the car was my only transportation to work. They also own two more dealerships.

My Horrified experience with Volvo V40 and Volvo Doncaster Dealer: I bought 2013 Volvo V40 Demo on June 26th, 2014. After driving 5 times, the car broke down in the middle of road on July 10th. My daughter and I stayed in the dark and stranger street for two hours to wait RACV road assistance and tow truck. The car was towed away around 19:30pm and we got home around 8pm. On that night, I wrote Silverstone Volvo Doncarter and expressed my disappointment and angers. In the email, I said to Silverstone Volvo, I and my family lost confidence with this car, they really need to give us a rational answer and acceptable solution to bring our confidence back.Next day, it was Friday July 11th), I rang the Silverstone Volvo dealer to ask what was wrong with this car. The answer was that the petrol pump had a problem. The new petrol pump had been sent out from Sydney head office and should arrive on Monday (July 14th). I got the phone call on Monday 14th of July, Volvo Silverstone informed me that the car was ready to pick up. Since I worked on Monday and I picked up the repaired car on Tuesday (July 15th) and I was told that car was fixed and shouldnt have any problem.Next Day, it was Wednesday (July 16th, 2014) morning, my mother used this car to drive my daughter to school. After 2 minutes after they left, I got phone call from my daughter. The car broke down in the middle of road. I rushed to the place they stopped, and asked my mum use my car to drive my daughter to school (she was nearly late to school on that day). My mother (72 years old) said to me, I am not going to drive Volvo again. It scared me. I nearly had heart attack. My daughter had second horrified experience with Volvo in 5 days, she cried and said to me Mother, I had enough about this car. I dont want to be late for school again because of this car. I dont want to be left in the dark street because of this car, No more Volvo. I assured her that this thing is not going to happen again.After arranging my mother taking my daughter to school, I rang Silverstone Volvo. After Sales manager answered the phone, I told him that the car broke down again. He asked me to ring Volvo Road Assistance and tow the car directly to Volvo Silverstone to fix. On Thursday (July 17th, 2014) After sales manager rang me and left a message on my phone to ring him back. Because I was working until 10pm and I didnt ring him back. On Friday (July 18th, 2014) at 8am, I rang him back. He asked me what kind of petrol I have been filled in for this car, because they found some strange particles in the fuel. I said to him, Funny you said that, we had no chance to fill the petrol, as we only drove 5 times. The petrol in the car was from Volvo Siverstone. This explanation really pushed my anger out off my limit. Thanks god, we didnt fill the petrol. What happened if we have filled the petrol, was it our fault to make this car stop in the middle of the road?After Fridays morning conversation, I had not heard any thing from Volvo. On (July 21st ) evening, I wrote to Volvo Head Office to explained what happened, and I was going to put application through VCAT. On Tuesday (July 22nd) I received the email from Vanessa, Volvo Customer Care manager. She wrote in her email the fuel in the vehicle is contaminated and they were currently investigating. On July 25th, I received the email from Volvo Doncaster. I was told that Volvo expected to have the components required here for Monday 4th of August and vehicle ready the following day. On July 30th, I received the email from Volvo, I was told that this vehicle was due to FUEL contamination and in no way due to a product failure with this Volvo V40.After receiving this email, I was very angry. Up to this point, Volvo still denied that this car has any quality problem, even though the car was broken down twice in the middle of road in 5 days. Volvo also blamed the fuel was contaminated, though the fuel was from Volvo, not petrol station. From that day, I started my own investigation. Here are my findings:I rang VicRoad and I was told that this cars registration has been changed, but VicRoad wouldnt give me more information due to privacy law. I went to CarHistory Website to search and got the report that showed the Odometers of this car could be rollback. The reading on March 4th, 2014 was 5023km, but reading was 1146km on April 5th, 2014. On August 12th, 2014, I wrote to Volvo team and informed them that my finding has shown this cars odometer has been rollback. On same day, I got reply from Vanessa, care manager of Volvo, she wrote in her email we can confirm that in this case the report is showing incorrect odometer readings. The correct odometer readings are as follows: 2226 kms on 24/06/2014 and 2827 kms on 08/07/2014. I replied her email and attached the photocopy of contract of this car. The reading of odometers was record in the contract was 3050km. This contract was signed on June 25th, 2014.I also found the reading of Odometer was recorded as 2619km on Certificate of Roadworthiness from VicRoad on June 24th, 2014. My questions are: 1). Why did Volvo dealer change car registration number? 2). Why are there many different readings of Odometers on different documents that produced Volvo? On Friday, 22nd of August, VCAT arrange conference meetings between Volvo Silverstone and I. The purpose of this meeting was to settle between two parties. In the meeting, I asked for refund of this car. The reasons are: The car has serious quality problem. It broke down twice in the middle of road in 5 days. Volvo had opportunity to fix the car, but the problem was still there. Volvo Silverstone didnt acknowledge any faulty of this car, but blamed for fuel contamination, even though the fuel was from Volvo, not from me or other petrol station. This cars odometers was rollback based on the different document provided by CarHistory report, VicRoad and Volvo dealership.After speaking with solicitor from Consumer Fair of Victoria, I know that I have right to get refund of this car based on section 38 of Motor Trade Act 1986 and section 18, 29, 29, 259 and 260 of The Australian Consumer Law. In the meeting, Volvo Silverstone tried to settle a deal with me, they only wanted to extend 2 years of factory warranty on this car. I declined. I said to them, I was happy to compromise, but here are my conditions: 1). I wanted another new car, though I was asking for refund. 2). If you want me to take this car back, here are one condition, Volvo had to write a statement to say if this car breaks once again in next 12 months, Volvo will take this car back unconditionally and I got fully refund the price I paid for. Volvo Silverstone declined to do so.I also asked Volvo manufacture to write me a letter to explain to me about Fuel contamination issue, but Volvo Silverstone refused to do so. I asked Volvo Silverstone Dealer two questions: a). Why were there many different Odometer readings shown on different documents? Reading from CarHistory, Reading from VicRoad certificate and Readings from Volvo Contract and Volvo customer care manager? The answer from Volvo Silverstone was all these readings were wrong due to human errors, Volvo has not changed Odometer readings. b). Where did the contaminated fuel come from, because I havent filled the fuel? The fuel was from Volvo silverstone when the car was picked up. Volvo explained to me the fuel was filled by other test drivers when they had a test drive. It was the fault of Petrol Station.I told Volvo Doncaster Silverstone: You are lying to me and you make a lot of stories, I dont believe anything you said to me. This car is still in Volvo car dealer, I dont want take this car back. Volvo dealer inform me that they will start to charge fee. From tomorrow, I have to find a lawyer, which could cost me arms and legs. But I want to fight. If I have checked the history of car, I wouldnt have this mess. I paid nearly $45.000 for this car, but so far I only had nightmare. However, I have done nothing wrong, I trusted Volvo but Volvo Silverstone took advantage of me. As a consumer, I will fight to the end. I deserve a better treatment. I wouldnt let Volvo get away and continue to cheat other consumers.

About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.

S80 2012 and Low Profile Tire Nightmare. TIRES. Gone through 9 tires... NINE... since 2012. Reason: Potholes and Low Profile Tires. Low Profile tires are for totally flat surfaces. Unaware of this and wasnt informed either. Shame on Volvo. It was my dream car. Now its my nightmare.

I officially have had it with Volvo USA, Volvo of Oklahoma City!!! I messed up by believing the hype behind Volvo. I messed up for paying for a preowned Volvo just out of warranty. I messed up by trusting Volvo would be a car that would make it past 50,000 or 80,000 or 100,000 miles without multiple expensive major car issues. I should have purchases an insane extended car warranty. Dont be fooled like me.In April of 2018, I had completed doing my research on the car that I had been wanting to get since the new design of the Volvo XC 90 had dropped. I worked closely with my credit union to secure the financing necessary to go and seal the deal with MY CAR!! I chose a pre-owned 2016 Volvo XC 90 Momentum, that had the upgraded bells & whistles. It was just out of the manufacturers warranty, but it is a Volvo, which were known for going well into the 300,000-mile radius. The cost for this luxury vehicle was a stretch, but I knew, based on the high ratings of the reliability, advanced safety, performance, and the technology that I would be happy for years to come. I kept my vehicle maintained with Volvo’s “Authorized Servicer”; the only within a 150-mile radius.THE PROBLEMS BEGIN. Just 3 short months after having my beautiful car, I had noticed that my a/c was not cooling, and in Oklahoma… you need that air blowing full blast during our Summers! I took my car to the “Authorized Servicer” that would be VOLVO OF OKLAHOMA CITY. They ran a test to make sure there were no leaks in any hoses, and cycled U/V dye through the system; they stated the reservoir was simply empty, so it was filled. Three short months later no a/c AGAIN. I take my car for a second opinion at to a well-respected a/c servicer in town. They ran the what appeared to be the same test and inform me that the A/C evaporator (MAJOR REPAIR) needed to be replaced; a $2,700 fix. I was told that this is a highly unusual fix for a 2 year old vehicle. In fact, the tech stated the last time he had a vehicle in to replace this was on a 2002 model. Back to the issue. I panic then contacted Volvo USA, they agree to assist me with 50% of the cost of the part to be replaced, which left a whopping $1800 for me to pay out of pocket, but only to be completed with their “Authorized Servicer”. I had it repaired with Volvo of Oklahoma City.Next, just a week and ½ after getting my Volvo back, I get MULTIPLE illuminated lights. Get this... the Check Engine Light, SRS Airbag light, and the Auto-Hold light. I did not panic, called the “Authorized Servicer”, and was told to just bring the car in for them to check it out; they figured something maybe just did not get plugged back in. WRONG!! I get a call stating that both the Turbo Gasket AND the O2 Sensor was bad, and would need to be replaced. That was not all... Volvo of OKC stated the Auto-hold button was broken, and this fix was quoted $1650. I took my car to a local Volvo dealer for a second opinion, and determined the lights were all on due to a second battery (auxiliary battery) going out. They replaced it and fixed the Turbo Gasket for $500 less than Volvo of OKC. Thank you Swedish!! I HIGHLY recommend them.Fast forward to December 23, 2019. My car was serviced at Volvo of Oklahoma City for a routine oil charge which is $179, but it is meant to last up to 10,000 miles or 1 year (whichever comes 1st). I also had my brakes and rotors replaced which cost me $850. They check my car with their routine Multipoint Inspection and only note that my tires should be replaced in the near future. ABSOLUTELY NOTHING about a oil leak!! I get my car back with absolutely no mention about an front crack seal and leak. 3 weeks (of my 1 year) after my $179 oil change (mind you I am supposed to have. MY OIL LIGHT IS ILLUMINATED letting me know that I needed to add oil. I call them and am then told that it appears that my car has an oil leak in the front crack seal, but they didnt think it was serious enough to mention (can I be the judge of that). I ask for a call from the manager and get a ** response of, Well, it was noted on page 2 of your paperwork. Are you kidding me, do you feel that was not worth mentioning BEFORE my $179 oil change!!! He stated, Well you would have needed to get the oil changed anyways. I was furious and stated I would not have opted to overlook that type of issue, and would have appreciated the knowledge as I trusted them with informing me of this. I was quoted $1166 to fix this issue. Volvo USA stated they could not assist me in trading this in toward another vehicle, and they also would not be able to further assist me with my vehicle. Volvo of OKC MANAGER said that he was willing to give me a 10% discount for my inconvenience. I told them I want my $179 back they said only if I get my vehicle fixed there????. I AM BEYOND PISSED! #VolvoCarsUSA #VolvoCarsOfOklahomaCity #VolvoCarsNorthAmerica #LemonOfAVolvo #DisappointedVolvoOwner #HorribleCustomerService #StandBehindYourNameVolvo #Trash

My unsafe and unreliable Volvo XC60. This is why I will never buy a Volvo again. A 1 year car which has been almost 4 month under repair, with problems affecting the engine, transmission, consumption, start and stop system, software... The Volvo customer support has been very bad. NEVER AGAIN!!! www.unsafevolvo.com

My check engine light flashed while driving on Tuesday November 20th at about 4:45 pm. I was nearest my local Mechanic shop and the tech plugged in the computer gadget that reads what is happening and told me a housing under the hood needed to be removed to investigate further. I took the car in the next morning and found out that my timing belt was about 1/2 shredded and ready to break at any moment. I was told I couldnt drive it and that the repairs would not be completed until Tuesday November 27 following the Thanksgiving Holiday. I have a 2005 wagon and the timing belt was replaced by Volvo at 125K. The car now has 165K miles. I was very lucky that I did not have a catastrophic failure and a ruined engine. It was just coincidence that this unrelated issue required a more thorough investigation of the housing where the timing belt is. Timing belts are not warrantied by the Volvo 2015 Lifetime Warranty Plan (no surprise there) but an average belt lasts upwards of 100K miles and is recommended to be replaced at/near that time. I have all documents showing when the belt was replaced and yet Volvo is not standing behind this product. I dont see any grey area here. This could in no way be something that was done by me. It looks as though the local Volvo dealer either DID NOT install the belt at 125K or it was clearly a faulty unit. I submitted a claim to Volvo Corporate for reimbursement and was denied. A HUGE violation of consumer trust and manufacturer integrity. A final note: Volvo refused to share with me the details of the investigation nor did they provide any reason for the denial except to state it was an internal matter and that timing belts are wear items. I requested a written accounting for my records and was also denied. I could not even get the name of the Corporate official who made the decision.

Feb. 11, first occurrence. After filling up gas tank, I stopped at store for a few minutes, I came back to Volvo 2008 XC90 and it starts but immediately dies. After a few tries, I have it towed to local mechanic. He pulls code for fuel pump. Replaces fuel pump with Volvo part, but gas gauge is not working. $600 for labor (owner says wont charge), $598.00 for fuel pump.Feb.14 - Leave for cross-country trip (car reeks of gas), runs for about 2 or 3 hours then starts acting up. While driving at 75 mph, car starts missing slightly. Works issue through for a few miles then gets progressively worse until accelerator is totally unresponsive and car starts down shifting until after pulling off the road engine stalls out. After letting the car sit for about 10 min car starts up and runs like nothing is wrong for another 20 or 30 minutes. The problem starts up again until car is on the side of the road again stalled out. This happens 3 or 4 times until were near Birmingham, AL. and the check engine light comes on and displays slow down or shift up in message window. Have it towed ($65.00) to another local mechanic who specializes in imports. Have to stay night in hotel ($107.00) while he finds that fuel line connection to newly installed fuel pump is leaking (reason for gas fumes in car) and tries to clamp it tight. Check engine light still on. Cost $325.Feb. 15 - Start on road again. Seems to run fine for about 2 1/2 hrs. then same thing starts to happen again! After 3 or 4 more stops we finally pull into Volvo dealership in Jackson, MS. Feb. 16 - After Volvo tech examines previous work he finds that 1st mechanic has damaged connection between fuel pump and fuel line to pump irreparably. Because he cant be sure of previous installation, his recommendation is another new fuel pump and fuel line to pump. After installation, fuel gauge is working again. Cost $1,924.52.Feb. 18 - Leave for CA. 3 long days of hard driving, no problems. Seems like it is fixed. Feb. 20 - after arriving in CA have 3 days of short drives, with no incidents. Feb. 23 - While driving in town, car stalls out at stoplight. Restart car but check engine light comes on. Drive it to local Volvo dealer. Feb. 24 - Run full diagnostic on it next day. Cant find anything, test-driving, and no problems for them. Return car. No cost. No problems for us rest of CA stay. Some freeway high-speed driving, no more than 2 hours at a time. Frequent town driving.Mar. 13 - Leave CA. No problems for most of day. Then later in day, after maybe 7 hours driving with a few stops for gas, problem begins again. After pulling off-road at high-speed a few times we make it to our hotel. Mar. 14 - Problems again, but not until late in day. Make it to hotel. Check engine light comes on at end of day when problem occurs but after resting overnight its off in morning. Mar. 15 - Drive 2 hours to Taos, NM. and back to Santa Fe for the night, no problems. Mar. 16 - Drive about 5 hrs. before problem occurs once again. After 4 or 5 stops for problem we make it to hotel.Mar. 17 - Once again, no problems for about 5 hours then it starts up acting up. Crawl into Jackson, MS Volvo dealer once again. Check engine light on, leave engine running, they pull it into garage right away and are able to pull a few codes. They track down each code and decide its the fuel pump electronic module which they replaced. Cost: $718.56. March 22 - Leave for home. 4 hours in, problem starts again but much worse. After 4 or 5 stalls we finally make it home barely.March 25 - Car is continually stalling, even after just a few minutes driving. Deliver car to my local Volvo dealer; give him all the mechanics numbers that have worked on it for past month or so. After over a week they call and say they found debris in the fuel pump. They suggest wait for it replacing the fuel pump AGAIN!!! I ask them to call the dealer in Jackson before moving forward which I had suggested when I dropped the car off. April 5 - 6,000 miles, many unscheduled stops and nights staying over waiting for car to be repaired and about 4,000 or more (counting unplanned hotel stays) later and still unresolved.

After trying to work through an ongoing issues with the Volvo Car concierge (Customer service) they began to protract their response times. It was only when we introduced legal representation to them that they escalated the matter with no result. Buyer warning: Volvo is aware of the issues with the Volvo Car subscription product and knowingly ignores them. The customer service gave little to no assistance.

Purchased 2004XC90 from Volvo dealership in Atlanta, Ga. The car was a certified pre-owned Volvo with six year 100k extended warranty. I noticed the lug bolts were changing color and at a dealer service I mentioned to service adviser. He actually made a notation on my service paperwork. The car was under the mileage restriction as well as the time restraint. This car has been maintained to the gills with all services during this time being done at Volvo Dealership(s). People are amazed at the condition of car when we tell them its eleven years old!Volvos solution was to put cheap plastic (chrome-looking) caps over the lug bolts. They provided at no charge. This was the only item on the car that did not look right. This past year, after having numerous problems with cheap caps coming off, getting removed at service and not replaced at either the dealer or National Brand Tire Store, I decided to research after market lug bolts online. I also went to Volvo Dealership to purchase one lug bolt to have as a reference to several aftermarket lugs. I wanted to make sure I was getting same size lugs. Interestingly, the Volvo lug was in a sealed plastic bag with blue writing stating, warranty product or warranty material. I then decided that Volvo should do the right thing. I took all 25 lug bolts off the car and sent them to Volvo in New Jersey. Their consumer service top level regional person after several days decided, unfortunately they could not replace them. The bottom line, as a Volvo consumer, I feel the lug bolts should have been replaced at that service. Since that point in time, I have used an independent shop for both Volvos I own. I was recently talking with a Volvo salesman about potentially buying a new XC60 for my daughter graduating from Ga. Tech in May 2015. Oh well, I can vote with my pocketbook. No new Volvos for this family. Oh by the way, Volvo Cars of North America (or is that CHINA?), Im no longer your CUSTOMER FOR LIFE. Later...

Beware, I leased a Volvo XC90 Inscription, on February 2020, at the first week wheel start shaking while braking. This week again took it to service as warning for ABS, hand brake and transmission went on. Two days later I was told that one part is back ordered for at least two weeks, call customer care and was told that they will record the issue, in the meantime I am driving an old Nissan that was given as a “loaner”. I guess I have to get use to this old Nissan and pay for top of the line Volvo!

Hicks Volvo, now Blaise Cheverolet Volvo in Chambersburg, PA, via Greg, their service manager, is trying to tell me that my timing bad went bad and my drive shaft went bad in 3,500 miles. In issues previously discussed on Volvo pages, this has been an ongoing problem and after diagnosis at another shop through a certified Volvo master mechanic, I was told that the car did not have those issues and they popped up between November 28, 2012 and February 20, 2013. The mechanic from a local shop showed me the wear and the problems with the belt and explained the drive shaft issue. I was appalled that when I brought the car to Greg and his shop, that even after asking to go over the car, they never said it was an issue.Now the shop in Chambersburg is telling me the mileage wore out the drive shaft and timing belt and they were okay when they last saw them, but that goes against every Volvo article Ive seen online and via posts here. If it were not for new ownership at Hicks, now Blaise Chevrolet, I fear that I would have been stuck with in a bad situation with either the belt or shaft falling apart while I was on the road. I just needed to bring this to your attention and ask if the belt could be an issue in 3,500 miles? As for the drive shaft issue, Greg told me that the vibration would be solved with newer expensive tires, but that the problem would still be there, but more minimal. Im very frustrated and would like have this on record related to my repairs at this garage. I hope the new owner holds Greg to higher standards than the previous owner.Update: Charlie **, Blaise GM of the shop, did in fact pay for a repair to my front end axle on the Volvo. But as it turns out, the refund of my first repair performed at another shop was a miscommunication on his part. So after traveling back and forth to the dealership and having service done to my car, the original issue of the bad drive line is still ongoing in my car. I appreciated the effort Charlie put forth, but I do feel that the drive line should have been squared away as well in that I clearly explained through my own research that the drive line was an issue and it was supported by another shop. All I can say is that I want to see Charlie step up to the plate and offer the service he said the dealership stands for and only time will tell if it takes place.

I contacted Volvo because I found a crack in the rim of my 2008 S80. I had previously visited the dealership on several occasions because of air pressure issues as the light was coming on frequently. Volvo is not willing to take responsibility for what was most likely a faulty rim since the car has over 60k miles on it. I thought wheels should last the life of the car????? Then I have read multiple forums in which many people have been through this problem worse than I have.

The 2007 Volvo S60 is a great sports Sedan. The paint and workmanship stand out - it still looks new. The car is well powered & geared nice - perfect for driving around town and a superlative car for long distance road trips. The car is a lot of fun to drive at 60 mph+.

Lately, my VOLVO 2004 XC70 cross county Station Wagon the Low Beam Light not Working and also I need to have a change oil for yearly Services. But before I make an appointment to the Volvo Service, I make sure to check my car the Low Beam. I change both bulb to a new purchased and working bulb. The one on the left did not work. So possible just a fuse. I check the below base of the car and no leak at all, as usual I do before the change Oil appointment. After I made an appointment, the VOLVO advisor recommend me to have a total check for the 90K so easy to know whatever to be recommend for the car. I received a call after an hour and told me that there is leaking in the car and the crompton leak need to be fix and cost me $1400.00. So I told them I just need the change oil and fix the bulb, and even told them that before I went to them, there is no leaking before I sent for service. After the service, I went home and see again below the car and has no leaking. The following day upon I start my car in my car garage and back off, I see drops of oil in the floor. I know this will happen by denying their recommendation. See How this Dealer are doing instead of helping the consumers, instead just for their commission and continue to fool they keep in recommending such unworthless info. I am not telling all of these Advisors. My Mercedes Benz just happen I have a good Dealer Advisor who help us a lot by not making us fool.

Having owned a Volvo tractor truck for 4 years, I can honestly say I will never own another. Bill Gates could take lessons from Volvo on dedicated parts. Everything on a Volvo is complicated and outrageously expensive. For example I offer: The left wiper arm mount rusted and the entire apparatus had to be replaced- $775.00. A door hinge broke and an entire panel had to be replaced along with the hinge- $680.00. The interior cabinet doors have such a complicated latch I finally removed all the hardware, drilled holes and put simple knobs I bought at Lowes for $1.24. But the hinges on those doors have 6 parts and cost $60.00. Just to change a fuse you have to tear open the top of the dashboard. Do yourself a favor, dont buy a Volvo anything.