Bought a new Volvo S60 2012 from Carlsen Volvo in Palo Alto. The paint started to peel with less than 13K miles. They stated that it is caused by sprinkler water and therefore not under warranty. The car must be completely repainted since the paint is peeling on the entire surface. It cost me $8609.66 to repaint.

I have a 2005 XC90. I have had a rubbing noise coming from my car from the last two years. I have brought it to the attention of the dealer, who says it cant be replicated. But every time I sit in the drivers seat, I hear it. In fact, passengers have complained about it. Only the dealer cant hear it. This is when I had a warranty on it including an extended warranty. Today, the dealer can replicate it and they hear it loud and clear. But alas, my car now is out of warranty. Herb Gordon Volvo says it is my angle gear and wanted $3k+ to fix it, used part at $1.7k + labor. I found a used angle gear with 37k miles in a salvage yard and put it in, but the sound is still there. Then they blamed my after market brakes which I put on well after these complaints started. I also had issues with loss of power especially when driving during cold weather. Then now radio is dead, no lights or sound coming from it. Dealer says $1.2k to replace the ICM. I got another ICM from a salvage yard and it does not work either. I have friend who has a similar XC90 with same radio type, that does not work either. But my ICM works on his. I cant understand Volvo. What used to be a very reliable car with a safety record has turned into a safe car that is impossible to maintain. Problem might be with these dealers. In my opinion, if the dealer had diagnosed it right when it was under warranty, I wouldnt have this problem now. Volvo, you need to rethink your strategy. As far as I know, this is my last Volvo.

Volvo is very good and decent. I like the tape in the car. I like the size as its smaller and compact. It has nice color, comfortable seats and great design. Overall easy to drive and to park. But it is too expensive, hard to maintain and do repairs for. It is a bit unpractical and a bit weak for longer distance. It is too much of a city car and not functional inside for water bottle area and trunk opener. There are a few features that should be improved over time, but not a bad model.

Ive owned this 2016 Volvo S60 Premier T5 for almost 2 years now and it has been a great car so far. The only peeve I have is the engine start/stop when sitting in traffic. Its really sensitive to the speed of the car but luckily it can be turned off. The car has plenty of safety features with the tech package including the lane departure warning and BLIS. Also I highly recommend the sport package. While the 19 wheels arent too flashy the shorter more aggressive springs make the car handle great on windy roads. Altogether the Volvo S60 is a great car.

I have 2014 Volvo s60 r-design. 2 months ago 1 year old car gave warning that the engine cooling water is low. I have send my car to dealer and they couldnt find out what is the problem for 1 week. Then a reply came from Volvo Sweden was saying that OPEN THE ENGINE AND CHECK IF SOMETHING IS WRONG. I told them to stop. I was expecting that Volvo replace with a new car. 1 year old brand new car driven for 35.000 km which has a problem in the engine mean that customer needs to be satisfied. I will definitely never get a Volvo car again. You pay almost same money as BMW or Mercedes but Volvo doesnt stand behind of its product as German brands does.

About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.

My 2004 (2005 Body) has gone through a company buy back 3 times. How does this happen? (1st issue) The previous owner sold it because of it downshifting into 2nd gear. I have taken it to the Volvo dealers multiple times and they want to charge 150.00 just to check error messages (I have my own device - there are no messages). I have found through internet checking that this issue is VERY common with Volvos. I LOVE my Volvo (this is my 3rd) but if there is an issue with their transmissions and they are not willing to at least check them without charging I dont want any part of that company. I was told about how OUTSTANDING Volvos customer satisfaction is but since this car I have found a WHOLE LOT of unhappy customers. I want to keep owning Volvo cars but not if they dont stand behind their cars EVEN AFTER THE WARRANTY EXPIRES!!!!!

I own a 2000 Volvo S80 T6 that had to have a used transmission installed. $2600 after labor. Then my water pump started spraying out water which will be a $1000. The wiring is so complicated. My running light blinks work off and on. My headlights leak water. The sun roof will stop working occasionally. The leather wears quickly. The trunk button stopped working. It dents easy for a Volvo and the CD player screen looks like the first computer screen ever made. Other than that, for 260000 miles, even after the temp redlining, the engine’s been holding steady and the twin turbo makes it a fun ride in comfort and style.

Like many of you, I am a die hard Volvo fan. A loyal Volvo customer, I purchased my Certified Pre-owned Volvo XC-60 a few days ago. Its almost brand new and a beautiful vehicle. I was very excited to set up the Volvo On Call app on my iPhone. It doesnt work! I ignored a few negative on-line reviews about Volvo On Call app and service. Do NOT overlook these reviews!Sadly, it took me over 5 phone calls to set the app up. Then, after paying $200 to get the app functional, it worked for one day. I was happy until the next day when the app totally failed. No services available! I called Volvo On Call... They said it will be fixed within 24 hours. Giving 24 hours, I didnt use the app. I then tried to use the app (well past 24 hours), to no avail! The app doesnt even recognize my account. It wanted me to start all over again (!).Frustrated, I called and asked Volvo for a refund. The answer... No! We dont refund for the app... I explained that its not working. Volvo, reluctantly, offered a mail-in 30 percent off coupon, which I declined. I dont want 30 percent off. I want the Volvo On Call app that I just paid $200 for to work properly, as it should. As a loyal Volvo owner, I am extremely dissatisfied. I almost purchased an Audi. I am thinking that would have been the better choice now. If you purchase a new Volvo, please be aware that the Volvo On Call app may not work! Even Volvo management will not offer you a refund - or seemingly care - if your Volvo On Call app is working properly or not. Buyer beware on this app!My Volvo is a wonderful vehicle, for sure! However, dont trust the technology or the service before you provide your credit card, as I did. Sorry, Volvo. Youve let down one of your biggest fans in me. I would recommend a Volvo, but its impossible for me to recommend that someone I care about spends $200 per year for the Volvo On Call app, as the service doesnt work and is abhorrent, at best. Please think twice before buying this app and trusting the service like I did. Its a very frustrating and disappointing experience. I cant get a refund, and the app truly doesnt perform well at all. Its good app in theory, but it lacks the practical expectation of functionality. Regretfully submitted, a frustrated and disappointed Volvo enthusiast.

I have a 2012 Volvo S60. During the warranty period, the piston rings needed replaced. At 91000 miles, the car began to shake violently. I took it to the nearest Volvo dealer. They told me I needed a new engine because 3 spark plugs had their electrode tips fall out and score the cylinders. I took the complaint to corporate Volvo, and they told me that they were sorry for the inconvenience but offered nothing in terms of financial assistance. I took the complaint up through 2 levels of management, and still received no assistance. Also of note, the car previously had the piston rings replaced, and strut plates replaced. I’ve owned 5 other cars (Honda and Acuras) and ran them all past 100k, and never had to replace an engine. I’m now out 5 grand, and will remember this experience for the rest of my car buying years. I suggest you reflect on this story as well before your next car purchase.

Hard to believe but it happened twice and at a standstill on our Mclean VA driveway with nobody in the car: At one year interval my wifes beautiful white V90 lowered a window by itself under thunderstorm (lightning and thunder) conditions; the first time a neighbor spotted the opened window before the rain and the window was closed subsequently. The second time, very recently, while we were at home a downpour storm dropped 5 inches of rain in one hour, and the drivers side window was fully down. My wife is like a cat, any air current is a no-no and that drivers side window was lowered only once for a once in a lifetime first interview with a state trooper.Needless to say, the car floor was full of water and we mopped as much as we could. The next day, my wife went out for an errand, no problem. The next day, being out of town, I got the call that the car could not get out of park. The car had to be towed to a Volvo dealership where I was asked to lay out $1,000 for removing the carpets and look at the modules, plenty of them apparently and in the most unreasonably exposed locations. No way Jose! Making a fuss with Volvo Care in NJ headquarters, the exploration started at no cost. The fact that outside influences intervened was the reason why the warranty on the car would not apply.The fact that a window rolled down without human intervention was something that was not in their book of defects. To make a long story short, the car is at the dealership to be assessed by an insurance adjuster and this is where the shocking bit is: Volvo cars finds comfort in the fact that we buy comprehensive policies to protect the car and others and that an unhappy occurrence resulting from defective electronics (can be hardware and software) is passed on to the general public through the mutual insurance premium system. This was not the ways of the Swedish Volvo company. Volvo has become a Chinese owned company and new models can reach 65% made in China. Readout the details when you go shopping for a new Volvo model or simply dont. I was a Volvo fan and still am driving my 2012 XC70. The new Volvos resale value are plummeting for good reason. I feel sorry for the Volvo dealerships although the amount of expensive repairs is good business for the time being. My last Volvo will be a 2015, last year of the real T6, meaning 6 cylinders not the new souped up 4 cylinders given the same designation for making the same over 300 ponies: but for how long? Faith is something to be maintained and cultivated; Volvo Cars is missing in its mission: no more half million milers.

My parents bought the new 2016 XC60 in Dec 2015, arrived Jan 2016 - we have owned XC90 2004 in past with no problems, bought another for the safety and reliability. However the car dealership have been an disappointment. It has an electrical problem somewhere they cant trace. First replaced the amplifier a few months ago but the random & frightening loud sounds continue. Its unnerving to have the loud electrical sounds occur. It can be when you start in the garage, or just driving down the street - no warning. The Dealership says theyve not heard of this problem and are not offering a solution. I think the beautiful new car is a lemon and makes me doubt if I want to keep the Volvo. Its disappointing to see the dealership be dismissive of a senior adult couple who just wanted to buy a new car and are having this experience.

This is the third time this has happened. There were temporary fixes the first two times to the tune of several hundred dollars. Now, Im told the only fix is to replace the entire panel at a cost of over $1,500. Its too much money for a used car and I cant afford it anyway, the speedometer, tachometer, nothing works, no lights and a warning that the airbags are not working either. This is a safety issue and should not Volvo be held accountable and made to recall and repair such an occurrence? That model car is known to have problems all over the US and Europe. The web is full of complaints. Is there not an agency in our government that deals with such safety violations and helps victims get relief?

2010 Volvo XC60 T6. Bought car new in 2009. Ran great for first 2 years. At 150,000 km the rear differential failed ($11,000) and was replaced with no assistance from Volvo. The heater fan developed an annoying chirp. The oil consumption increased drastically (was originally 12,000 km - now is around 6,000). The Led and left front parking light stopped functioning for approximately one year. The windshield wipers stopped working. When this was checked, the computer was found to be jammed with unnecessary messages. When the computer was cleared; the wipers AND the two previously mentioned lights began to work. Both front wheel bearings failed. Replacement at considerable cost. The electronic lock control on the passenger door fell into the door. Despite Volvos reputation; I would not recommend buying one to anyone! PS - Why would anyone design a vehicle with 2 rear fog lights and then not have one of them work?

Ignition was locked on a Volvo 2004 XC90. The key is unable to turn to the drive position.

I took my car to the Volvo service department on January 2, 2012 because the Transmission Service Urgent message just came on. I have a 2003 Volvo S80 T6. The service department told me there are internal fault errors in the transmission and I have three options. I could either buy a new one for $5,000, buy a used one for $3,000 - $4,000 or get it overhauled for approximately $3,000. I was really upset to hear this news. I told them, There is absolutely no reason why I should need a new transmission with 139,000 miles on my car, (the car actually was close to having 140,000 miles) but it still should not need this type of repair, in my opinion. I filed a complaint with Volvo Customer Relations department at headquarters. This is what my complaint said to Volvo Customer Relations: I have a complaint about the transmission in my car. The Transmission Service Urgent message just came on. The service department told me there are internal fault errors in the transmission and I could either buy a new one, buy a used oneor get it overhauled. The repair cost will be $3,000. This is ridiculous. There is absolute no way I should need a transmission at 139,000. This is one of many repairs I have had. The other crazy repair was the dashboard electrical system went completely out. I could not tell how fast I was driving, etc. That repair cost was $1,700. The transmission problem was the last straw. I want something done by Volvo. I am really an unhappy customer. This was my first Volvo and my last Volvo.These are the responses I received from Volvo Customer Relation at the corporate office:Response #1 from Volvo: Thank you for contacting Volvo Cars of North America. When you contacted our offices, a file was opened for review on your behalf to seek financial assistance for transmission repairs. Your request has been reviewed by a Volvo Regional Manager and we regret that we are not in a position to honor your request due to the vehicle being outside of the terms of your warranty. Thank you for the opportunity to respond.Response #2 from Volvo: We have taken your concerns seriously and have had it reviewed by our Volvo Regional Representative. He has made the determination that this is not a warranty issue. While we regret that you may disagree with our decision; we respect your choice to pursue this matter as you see fit. Volvo Cars of North America appreciates the opportunity to respond to your concerns but is unable to review this matter any further.My final thoughts--I will never buy another Volvo car.

I love the Volvo. The handling and traction are exceptional and the all wheel drive acts like a 4 wheel drive. Ours is white so it maintains a cleaner appearance. The sunroof and leather interior, although very hot in the summer months, are also great and the heated seats are a joy during the winter months. The price we got the car for could not have been better too. And the gas mileage is as good as a brand new car. Its just that it has no cup holders and its tires always appear low because they are low profile tires.

My transmission is bad and when I brought it in, the service people ignored my problem. They said that’s the way the car is. This is a brand new car and the transmission should work perfectly.

The Conti Sport Contact In 225/45R17 only lasted 20 km. Equipped in factory by Volvo. Continental disclaimed with that I may have a voucher through the wear, logically as the wear was not in 95% they will pay in a voucher. Return the tire, since the legal limit was achieved they would refund about 5% of the total cost. It was the most stupid offer that has being given me. Do not buy Continental or Volvo, because Volvo completely ignored the claim - nor answered

I purchased this car new. All the bells and whistles platinum edition and it has been a problem piece of metal. 60000 miles and more time in the shop and idiots can fix it. Bunch of money wasted. Soon as I can keep it running long enough I am trading it to some lucky dealership. So stay away from all XC60 or you may get this lemon.

In 2008, I purchased a white 2008 Volvo S40 brand new car from the dealership with 100 miles. On May 24th, 2014 (a month and a half ago), my Volvo was parked on a hill with the hand brake engaged. On that day my vehicle had 59,100 miles on it. That day, my car rolled down a hill and struck a 2014 Ford F-150. Being that I am cheap and only had liability insurance, my insurance company only covered the vehicle that my Volvo struck. My flawless car was now damaged and bruised with tons of work to be done.A police officer knocked on my door roughly 20 minutes after the accident and told me what had happened. The police officer noted that when he had arrived to the scene of the accident, he noticed the hand brake was fully engaged and that my car was completely locked. Being that this was not an act of negligence, I knew that there was something up the hand brake. When I found out that my insurance wouldnt cover the costs of the damages done to my vehicle, I called Volvo to start investigating. Once I called them, they said they would have an inspector/engineer come out to check the car.After two weeks and no follow up, I called again to schedule an appointment. This time they asked me to drive my damaged vehicle to the nearest dealership to have the engineer inspect it there. I had to crawl through my passenger door because of the one side pinching my driving door to where it couldnt open properly, then drive it there. When arriving the inspector/engineer hopped in and went on a test drive to test the hand brake. He first set it on an incline to test the hand brake. As he engaged the handbrake, he disengaged the brake and both of us were witnesses to the vehicle moving down the hill. This resulted in having a defective hand brake. The hand brake needed adjustment according to the engineer. He said Volvo is not responsible because in the warranty and services manual, in tiny writing on only one small page, it says to check/adjust the handbrake every 15,000 miles.Therefore, Volvo North America would not take any responsibility and I am left with a pos damaged Volvo. Is Volvo to blame or is my local mechanic shop? They dont tell their customers about these small issues and checks and on top of it all, my car only has 59,000 miles and I bought it BRAND NEW. WHY would it need adjustment after only 59,000 miles. Service History Details: I had all my services done on time until 30,000 miles at the Volvo dealership. After 30,000 miles it was more convenient for me to take it to a local Kwik Kar Lube Mechanic shop to have my regular maintenance. From 30k-60k Ive had all maintenance done on time there at the shop.

Volvo is a great vehicle. Handling is smooth, it is very quiet and very reliable. I have had zero issues with this vehicle and it has been driven a lot. The ride is extremely comfortable and the interior features are very upscale. I like the push-button start, heated seats and rear parking sensors. The interior and exterior are very premium and the car was built to last. I like the keyless entry also. It handles well and it takes the bumps in the road well. But the only thing I would like to be different is the gas mileage.

My 5-year-old Volvo runs well, however, the cosmetic chrome on the center counsel is blistered. I expected the car to look nice as well as run well for longer. This defect will highly affect my resale.

I notice that there are no complaints about the Volvo 240! We owned one we affectionately named Christine (1983 turbo) and she saved my life in a collision with a Honda convertible that rear ended me. The Honda: totaled. Christine: NOT A SCRATCH. The police officer standing at the scene (who saw it was the driver behind me at fault) said to me, Lady, you could drive that car through a brick wall and it would not get a scratch! We just purchased an S60 for our daughter and after reading some accounts here has made me a little preoccupied. Perhaps we should have gone with the ol 240! We currently have a v70 wagon that is reliable but does have its share of repairs.

I bought the Volvo S60 2017 model couple of weeks back from authorised Volvo dealer, I have the warranty for 2 years. I experienced the vibration on the accelerator pedal and steering wheel, so I raised an issue to Volvo dealer and they took it immediately for servicing and they said they fixed something but it did not resolve the issue and I had the same vibration on accelerator pedal and steering wheel, so they again take it back for servicing and after one day they reported the problem cannot be fixed and I have to drive with this vibration as long as I keep this car. How can they say this when the car is still in warranty and no solution for it.

S60 - A SAFE CAR, that is comfortable to ride in, does highways well, and you dont hear about VOLVO having recalls for mechanical or air bag defects! Also good service experience, so they keep the car in tip top shape.

We owned a Volvo V70 XC for over 17 years with low mileage of only 67K+ miles. We took it to service always on schedule and had received good service. Recently we moved to California. We took our car for full service immediately upon arrival. Soon after the full service we found our handbrakes rather not so responsive. We brought it back for adjustment. Next, we noticed that the AC does not work, brought it back and was told there was nothing wrong, but the serviceman topped up the coolant a bit. We went on a trip through the hot dry interior of California assuming the AC is fixed. The AC did not work and we had to suffer 110 degrees in the car. We brought the car back the second time. We were told the service had refilled the AC with an extra amount of coolant and we paid $130 for labor plus the coolant cost. Took the car home only to find the AC still did not work. We went back for the third time. By now we told the service dept attendant that the problem must be with the fan. The serviceman checked the fan finally, found it defective, and installed a new one. We were presented a new bill of $139 for labor plus cost for the fan. We refused to pay for the labor charge because they failed to check the fan from previous visits, and we had to return for the third time to get the AC fixed. The serviceman refused to settle telling us that we did not tell the service counter attendant to check the fan. He denied responsibility and blamed us instead. We argued the problem involved two parts, the coolant and the fan that makes up the AC system and that the serviceman should have inspected both parts and repaired accordingly. It was the most unpleasant experience we ever had over 17 years of owning this Volvo. We do not think we would consider another Volvo.

Major issues with our 2015 XC60. Last year we started getting the low oil indicator light about every 500 miles. Took it to our dealership and they replaced our oil trap/PVC for $452. Continued to lose oil. Read online that oil leakage was a problem with this model/year. Kept adding oil as needed. While having a routine oil change at our trusted mechanics we explained about the oil consumption. They also checked the forums and replaced the oil filter again. On a trip 3 weeks ago (Dec. 26, 2018) the “reduced engine performance” light came on. We pulled over and had the car towed. The dealership said oil had leaked into a cylinder and damaged the engine. They could not guarantee that replacing the cylinder would be a fix, and that more likely the entire engine would need to be replaced for about $11,000. Volvo Customer Service politely offered us a coupon worth $60 to help. Really, really, really disappointed and will continue to complain in every available forum until Volvo contacts us. They can reach us at **.

I bought a 2005 S60 in January of 2008. It was a leased vehicle that my friend had and we went through the dealer to buy it. We paid for the certified used car warranty. Under the warranty, ball joints had to be replaced and we had no other problems with it.It now has 120,000 miles on it and now all kinds of things are going wrong. My husband replaced the rear bearings this year and the fuel pump went recently. After he replaced the fuel pump, the car would not stay running and we had to have it towed. The pump electronic module was found to be bad. The original design had it mounted under the car where it is exposed to the elements, and guess what, it corroded and needed replacement.Volvo issued an update (should have been recall) and relocated it inside the spare tire well. Car still would not run. Diagnostics have traced it to the ECM. This bill is now up to $4,000.

Well, the car IS denim blue. Thats a little joke. Bought this car via overseas delivery program. That went as well as it could I suppose. The OSD US headquarters in New Jersey has ONE staff person in a call center and she is over worked. Took days for her to respond to our calls and overall we grade her a D to C. The wait to finally receive the car was long, 9 months for us. Our choice not Volvos problem. We kept telling ourselves Were saving so much money. We are solid middle class and but for me giving in to my wife and us having on investment pool available for her to spend, we wouldnt have the car. The latter is my preference. The two star rating doesnt just reflect on car but the unnecessary dealer delays all along the way to present and continuing. My 2014 Honda CRV is superior in many ways to big blue. Better paint job, straight forward and easy access to mechanicals of the engine and engine bay components, simple well designed cabin controls, lack of complicated car computer system. It is plug and play so to speak unlike the Volvo where we really should take a class on how to operate the center display with its myriad functions.Right away soon after delivery and receipt of the car I noticed a failed seal on a passenger side read tail light, the small one mounted on the trunk lid. Moisture is clearly present all along the light lense. Ok....small thing but a first in life for me and I am age 69. Second, the wheel lug nut cover removal tool was not put in the car at the factory. I think the interior cabin key has yet to be found. The hood latch on the drivers side began sticking. The hood can be opened but a second pull on the front hood release is needed.The steering feel of the car is artificial and does not inspire confidence about absolute control. Now I am left unsure about what other little gremlins will surface. We bought a car before that turned out to be a lemon, our first luxury car. The V is the second. Will it turn yellow? The suspense is very bothersome. I have a lot of automotive repair and maintenance experience since age 16 including engine re-building. There is almost nothing on this car I can maintain myself so here come the bills! Volvo makes very odd and impractical decisions about placement/access to functions in the engine bay. Coolant reservoir is very difficult to read level as the tank is buried in a chamber! Similarly the brake fluid reservoir top is even buried more in a chamber. I like the cars exterior design, the seats, the interior, the transmission (so far), the peppy engine (although the long term effects of direct injection worry me) and on balance natural aspiration is superior, at least for me.All in all I would not recommend Volvo cars. I recommend something when it is perfect. This car is far from it and that is worrisome for what we will spend on its care and feeding. Volvo cars are a dealers dream. It reminds me more of the very average to below average American made junk. Yeah they may look nice but.... watch out here come repair bills! Dont buy one!

We purchased a new 2012 Volvo S60 T6 AWD, special ordered from the factory. We have had all the required maintenance done at the dealership. There is one problem we keep having over and over again and I cannot find a solution or answer as to why it keeps happening. The front wheels keep going out of alignment, so I take the car in and am told that the right front rim is bent to the point that it needs to be replaced, as well as the tire. Okay, maybe I hit a really bad pothole. But this has now happened four (4) times--that is right, the right front rim has been replaced 3 times and the right rear rim has been replaced once. Each time we have purchased new tires as we are told, they have been seriously damaged. All this in 3 years, and less than 19,000 miles. Lets investigate: we have two cars in this household, driven only be the two of us, retired senior citizens. We have lived in the same house for 17 years. Drive the same routes. Drive carefully and cautiously. Why has this never happened before to any of the cars we have had, ever, at this location: two Toyota Avalons, one Lexus GS 350, one Porsche Boxter S, one BMW 530i, one Infinity G series, one VW Beetle? It just doesnt make any sense. Finally my service representative at the Volvo dealership admitted that this particular car was prone to this problem in the sense that it was particularly sensitive to this issue - that is, getting the right front rim bent so that replacement was the only option. We are so puzzled. We have decided to get rid of the car and of course will never buy another Volvo, which is unfortunate because this car drives beautifully - AWD, 6 cylinders, all the safety options such as Active Cruise Control, Blind Spot Information System, and so on.

I bought out my lease a little over a year ago, since then I have a new iPod, Samsung Note 3 mobile phone, neither work because of some Bluetooth issue. Volvo blames on cell phone companies for updating our operating systems on these devices, instead of updating the firmware so those of us who paid a lot of money for this make of vehicle arent hassled with our technology lost to operating in this lack of caring about consumers in the states. Europe has none of these issues and updating navigation is free to them also, but it will cost Americans 300$ to update North American map, so now my navigation drives me way off the beaten path. Latest trouble is fuel being lost as if there is a leak, which there is not, and my lock on passenger door fell through when I went to lock it. I called Volvo, they said bring it to the dealer... Never letting on, they had many many complaints by others on the technology no longer compatible or the fuel mileage suddenly becoming a major problem especially considering the cost of petrol. I will take it in to my dealer but Ive already spoken to Verizon and know the issue with my phone and iPod are on Volvos end. So there will be no joy until Volvo treats American Buyers like European ones.

I have had my Volvo XC60 for one year now and have driven it 20,000 miles. It handles very well on dry roads, the T5 engine has plenty of power and the transmission is extremely smooth. It gets about 27 mpg combined city/highway but requires 91 grade. It is roomy and very comfortable to drive and has some great technological options. But there is much more road noise than many lower priced vehicles - I would have expected much quieter at this price point. The voice commands are useless; I have had voice commands in Ford and GMC vehicles for the last 10 years and got used to how well they worked but the Volvo is not even close - it is very annoying to try using it. The foot activated tailgate only works occasionally, usually when you do not intend to use it. The XC60 is good to drive on dry roads but is very scary to drive on snow covered roads; again, Ford Escape and GMC Terrain are much more sure-footed in snow. After owning this XC60, I would not purchase another Volvo.

I love my Volvo S60 T5 but I wish a manual came with it and iPhones would work with the radio. There is some difficulty with unlatching the seat belt. Nevertheless, I love feeling safe when I drive the car.

I just have to write something about the Volvo brand and specifically the XC90. Being sold as a luxury SUV but with very thin cheap leather interiors. In addition thin plastic by the side of seats that is prone to splitting. Volvo really should do something about this if they intend to charge what they do for these high end vehicles.

Tonight marks the 2nd time my Volvo has caught on fire jumping another car. The first time required the fire department, police department and 2 $500 deductibles. The firemen and policemen AND insurance agent who arrived all verified that the cables were connected properly and that it was not owner error. We assumed it was the jumper cables. Tonight, same scenario. My Volvo jumped another car and instantly started smoking and obliterated the jumper cables and melted the back of my car. This is not a coincidence nor is it user error. Has someone else ever experienced this with a Volvo? Is my car just defective? The first time the car was never started before it started smoking and blazing. Help???

Volvo XC60 GPS system does not work properly. I have had car for a year and it has never worked. It does not recognize the location of its own dealership. I took the car to the dealership and they advised it needed software update. I brought the car in and it continued not to work, I called the dealership and they could not help me. I recently took the car in for service and NOW I am told that there is a CD that Volvo Canada should have sent to me when I got the car. You would think they would have told me this a year ago. The car also makes a rattling noise around the muffler and everyone who gets in the car is surprised given it only has 15,000 KM but the service people at Volvo say there is nothing wrong with the car.Finally, I called and advised them I was bringing my car in for servicing and needed a tailgate light fixed. I show up and they dont have the part so I have to return to the dealership at another date. You would think the SERVICE department would have made sure they had the part as they were aware of the problem. So much for SERVICE. The Volvo XC60 would be a great car if the people at Volvo Toronto would properly service the car and its customers. I would not recommend this car.

The car is not running right. When I reached to speed 100 km per hour on gear 5, even if I trample on the gas pedals, the speed of the car increases very slowly to reach 120 or maximum 130 km per hour and no higher even if I put my foot on gas pedals much longer. And if I am going up on a hard road, the car looks like it is dead and I put on gear one and sometimes on gear two to let the car go up.Note: My car is a Volvo S40 4 cylinder 1600cc model 2007 and its counter is around 200,000. I live in Damascus, Syria and I fix my car in your branch of maintenance in Damascus from around six months and they do these steps. They changed the fuel pump and the problem did not get solved. They cleaned the four fuel sprays in the engine and the problem did not get solved. They scanned the car on their computer program and no faults appeared in the engine. They separate the catalyzer to see if the car strength comes back then we know that the problem is in the catalyzer but the strength of the car did not come back so: not the catalyzer nor the fuel pump nor the fuel sprays. Your company told me that the problem is in the fuel and I did not accept the idea and consider that they did not know how to fix it, so please let me know.

This has been the bane of my existence for numerous months now (5 months to be exact)... My 2007 S40 Volvo with 60K miles will not pass the smog check. Ive been back to my smog guy 6 times, had my car towed for too many parking tickets due to no registration. Paid over $1600 in fees, called Volvo numerous times, the Volvo dealership nearest me, my Volvo mechanic... etc. and Ive driven over 1200 miles. Apparently because I changed my battery a few weeks before the smog check, I have to just keep driving my car (illegally I might add). Well... I have driven and driven and driven and still not passing. No help from Volvo.

We bought our 2018 Volvo XC90 T8 on September 2017. On June 2018, the car fuel filler pipe is under recalled and the car was in the shop for a couple of days. In September 2018, the check engine light came up and the car is once again in the shop to have the fuel filler pipe change again and at the same time, the door handle electronic fail and need to be replaced. After the replacement and the Sirius firmware update, the car acted funny and is not able to charge properly. The dealer has to diagnose for a couple of weeks before determining that the car needs a new thermostat.Once again the car is in the shop to have the thermostat changed. After the thermostat is changed, the car shows error in communicating with the Volvo on call server and the car is back to the shop to have the VCM electronic firmware upgrade and later on replaced due to VCM module faulty. After the VCM is changed, check engine light came on and once again the car is in the shop and have the fuel filler pipe changed for the 3rd time. During the same time, the sunroof failed and the electronics for the sunroof is also changed.By this time (Dec 2018), the car was in and out of the dealer service shop for 5 to 6 times and the car was in the shop for more than 30 days. We filed a complaint to Volvo that the car is a lemon according to the Lemon law in Texas. (If the car is in the shop for more than 30 days or serious safety hazzard malfunction replaced for 3 times) Since Dec 7, 2018 when the complaint is filed, Volvo did NOT come back with any reply for a month (Jan 7 2019). We are now thinking of getting a Lemon Law Lawyer to help us with our case.

This auto is the safest and best performing vehicle for its price. The car delivers is riding comfort, cost to operate, and safety. It has a good level of performance and provides a useful information and display system.

I love my 2008 Volvo. Beautiful ride and comfortable and quiet. Plan to keep it 3 more years and then hand it over to my son. Very reliable and no maintenance needed other than oil changes and tire rotation. My only problem is the radio. AM channels died about a year ago and to replace it would be about $500... FM is fine, but miss the talk radio. Very minor problem but would be nice if Volvo stood by their product since this seems to be an ongoing issue with other customers.

Three months ago I decided to trade in a fantastic 2017 Volvo V60 for the brand new Volvo V90 Cross Country because the new Volvo cars platform and design is so beautiful. I test drove the vehicle and liked it enough. Something inside told me that I would miss the V60 but went ahead with the new car because I was offered a great lease deal. About two weeks afterward I was virtually convinced I had made a bad choice and it all stemmed from three things:The digital screen is the “crown jewel” of all new Volvos, no more physical buttons on these new cars except for a few. I believe that because it is a brand technology for the brand, it needs a LOT of refinement. The systems is slow starting up, it also acts up unwarranted at random times, it would drop phone calls intermittently and reconnect the same way, the cross traffic sensors would go off randomly even when stopped at a red traffic light and nothing or no one around me would be either present, moving close by or approaching my vehicle. I listen to music through streaming my phone, but the sound system sounded weak if I only streamed. On the other hand if I connected the phone or an iPod physically to the USB port then it would sound good. The back-up camera would work appropriately only 60% of the time The car is very heavy, and honestly, the T5 engine is not powerful enough to haul the vehicle, I strongly suggest the T6 engine. Which brings me to the last issue, gas mileage is not the best precisely because of issue number two above. All this just led me to trade the lease back to my previous V60 as I was lucky it had not sell yet and still was available. Final thought from me; I am sure that in three or four years Volvo will master the touch screen infotainment and when that happens then their cars will truly be amazing, because their design is impeccable.

Bought a 2007 S40 less than 6 months ago with 60,000 miles on it. Transmission just went out. Called Volvo and they said Sorry warranty was 50,000 miles and they wouldnt help. I bought the car specifically for the low miles. What a lemon. Plan to sell it and never will buy another. Stay away from Volvo.

My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasnt part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.

This is the second XC 70 I bought new. Both cars required some costly repairs at about 100,000 km. On my current 2008 XC 70, the fuel door locking mechanism failed in spring 2012 at 95,000 km. The failure caused the fuel door to stick visibly open. The part that broke looked like a $3 plastic part. However, the repair including labor came to over 300 dollars Canadian. I am angry about it because in order to save a few pennies on the locking mechanism, Volvo put an obviously cheap part in, which failed prematurely and necessitated an expensive repair.In Jan. 2013, at 108,000 km, the valve that regulates the pressure in the tank and recirculates fuel vapors into the engine failed. This was indicated by the Check Engine light coming on. The replacement of the valve, including labor, is over 500 dollars Canadian. According to the service technician, it is quite common to see this part fail between 100,000 and 150,000 km. These types of failures dont fit with the image that Volvo is promoting that Volvo makes solid cars that are designed to last. At this point, Im not sure if I will buy a third Volvo. Perhaps Nissan, Toyota, Audi or BMW stand up better.

Five months ago, we bought a 2007 Volvo VNL670 truck at Arrow Truck Tampa, FL (a Volvo authorized dealer). In less than thirteen weeks, we have had to replace the EGR valve six times. I contacted Volvo customer satisfaction department after the third replacement. Today, with three more replacements in between, and after an engineer from technical support called the dealer where the truck is now, the dealers are saying that probably the fault wasnt the EGR from the beginning. They are replacing the gaskets that also might affect the valve performance, to see if that is the problem. The dealer also said that almost all engines have problems with the EGR valves, or other parts involved in that process. So, what is Volvo waiting for? Volvo trucks in North America should do a recall on that engine; replace a system that they are aware is not working properly and that the truck owners in this country are paying the price and the consequences.

Dont buy a new Volvo SUV. There are so many electronics issues, and the dealership has an excuse for all of them. The phone disconnects from the system after a couple of hours. VOLVO blames this on Apple CarPlay and says they can do nothing about it. On-line, VOLVO brags about having added Apple CarPlay to its 2019 SUVs. Don’t brag about it if you haven’t figured out how to get it to work with the VOLVO computer system. The radio turns on in the car when the keys are in the house, the car is in the locked garage and has been turned off. VOLVO says that the car must be locked -- in order for the car to be powered down.The radio doesnt consistently turn down when replying to a text. You never know when its going to work or not work. With nothing on the passenger car seat, the red light in the instrument panel flashes on and off, indicating that the seatbelt should be turned on. So disappointed that I bought this brand new car and have absolutely no recourse.

Last spring, we went on a vacation and left our 2010 XC60 parked in our garage. Upon returning, the battery was stone cold dead. After getting Triple A to jumpstart it for us, we drove it around for a while and were able to start it after. The dealership said we should put a trickle charger on it if were leaving it for that long. We just returned from a four-day trip with the XC60 parked in our garage and its battery is again totally dead. I have never heard of the need to put a trickle charger on such a higher-end car if its being parked for four days! We cant use it to take us to the airport and have confidence that it will start when we return. Airport parking lots dont have AC outlets to plug a tickle charger into. Im a bit disappointed, unless there is more information I need to know?

My 2004 XC90 stalled at least 4 times in December 2010 as I was traveling to Lawton, Oklahoma. Just out of nowhere, everything electrical went out or blank. Then it drove like nothing was wrong. I had never had anything like this to happen since purchasing the SUV in August 2008 with 30,000 miles on it. Then in August 2011, it did the same thing. This time, I was on a very dark road trying to get home. No warning at all, I had to coast to my house. I immediately made an appointment with the Volvo Dealer in Georgetown to have it serviced, but they told my son they didnt find anything wrong but found other things wrong: Motor mount, which I had already replaced a little over a year before, something on the passenger side that was causing the tire to wear. I had already replaced the tires not even 2 years before. Windshield wipers, rear shocks and latch for the fuel lock broken. Then again on December 26, 2011, my son was driving on Interstate 35 and then it stalled 11 times. It went from 70 miles to 40 miles without any warning. Can you imagine coasting on a highway for over an hour or two! He just wanted to get it home but drove in the right lane the entire time with cars flying by him! Now, it has SRS Airbag Service Urgent message displayed. I am scared to drive it or let my son drive it for fear this will happen again and we will not be as lucky. I have contacted the dealer to which I was told to bring it right in or have it towed. I have been reading all of these complaint and I must say it has ruined my day. This was the last car that I planned to purchase but with all of these issues, I will have no choice but to trade this thing in. My only concern is that someone else will be getting this piece of junk. I own 2 Volvos and have always loved them for their safety!I also had to replace the bearing on the rear in March 2010 after having a Volvo Dealership tell me that nothing was wrong, the car is just getting older but they never even drove it! I was told that the bearings could have come off and cause an accident. My life and those riding with me at risk! I will never buy another Volvo as long as I live. Guess all good things have to come to an end. Something has to be done about this!

I bought my son a used Volvo less than a year ago. Its been in the shop nearly every single month. After driving it only 4,000 miles it needed a new engine, new front bearings, new oil trap and on and on. Im at $5,000 in repairs and all they say is gee thats not normal for Volvo. I complained about the car to the sales person months ago with no response. I posted a complaint and the service manager called to offer $500 towards repairs but that doesnt explain how this many serious things can be wrong with a car driven such few miles. It was sold heavily on the fact that Orloff exclusively serviced the car and it was in top shape. Every month to service and every month a new serious problem. Im stuck with a junker and out $16k. Fraudulent sales practice.

My volvo has continued to have unexplained problems and Volvo will not stand behind their product. Radio just died, they are asking for $1085 to fix it. Why would anyone want to buy a lemon of a car like this? They are saying I have not serviced my car at their dealerships which is untrue. One dealer accidentially took off my axels for a transmission problem and kept my car for three days to put the old ones back on.

We are completely disgusted with Volvo corp and local Ft Myers Volvo for taking our situation like a joke. We were treated terribly at the dealership this last time after a 4 year long battle with our XC90 lemon, that wasn’t recognized by you guys as a lemon. This last time your dealership said we needed a $13,000 engine due to inside damage, which was NOT the case at all. It just needed 1 $80 cylinder change. And then they had the audacity to offer a trade-in value for our car at the ridiculous low price of $9,000. HA what a joke you guys are. Im sooo glad Im not an idiot, as I got WAY more than that somewhere else and didn’t have to fork over $13,000 on a complete LIE. This dealership lies, service sucks and has been reported. I will never drive another Volvo or ever recommend one.

At night, engine quit at cruise speed. Pulled off the road and observed smoke coming from seams of hood. Shortly, thereafter engine compartment burst into flames and engulfed front end of car with flames over twice the height of vehicle. Hood burned up and several engine parts melted. Fire ball continued for over 30 minutes until fire truck arrived and put it out.2000 S-80 132,000 miles. Total loss. Contacted Volvo of America safety person voice mail but they never got back to me. Lucky to get out without injury and will need to go through process of buying a replacement car at greater expense than insurance proceeds.

2012 C70 upholstery problems - Just wondering if anyone else has experienced this problem. I have had this brand new car only a month and the side of the seat (welt at seam) started discoloring after a couple of weeks. It has a very light interior and I at first thought it was somehow getting dirty at the same spot on both front seats. I mentioned it to the car dealership clean up shop when we took it in for a car wash (they do complimentary). After they cleaned it, it was still the same way. Now its getting worse and upon close inspection, it is not dirt but the finish is actually wearing off the leather. It actually looks like someone painted the leather and its peeling off. We are taking the car to the dealership tomorrow and see what can be done. We are very unhappy paying this much for a car that the seats are looking bad after one month! Hopefully, something can be done and I dont know if we just got a bad batch of upholstery or what problem exists. I will try to update this when we find out more, but just wanted to see if others are experiencing this problem.

I board 2015 model XC 60 SUV in 2014. I was getting smell of burning. I went to Volvo dealer 2 times. I explain to them what I experienced about burning smell. At my second dealer appointment about same problem, front desk person came out, opened hood, and checked under car then he told me that tar under the body of the car is burning which is not a problem. But his explanation didnt convince me at all. What happen after approx 1 month while I was driving (on highway 287 Henrietta TX) on July 23 around 10 pm, my XC 60 start burning. Volvo manufacturer needs to answer me and taking care of this defected car.

Lately, my VOLVO 2004 XC70 cross county Station Wagon the Low Beam Light not Working and also I need to have a change oil for yearly Services. But before I make an appointment to the Volvo Service, I make sure to check my car the Low Beam. I change both bulb to a new purchased and working bulb. The one on the left did not work. So possible just a fuse. I check the below base of the car and no leak at all, as usual I do before the change Oil appointment. After I made an appointment, the VOLVO advisor recommend me to have a total check for the 90K so easy to know whatever to be recommend for the car. I received a call after an hour and told me that there is leaking in the car and the crompton leak need to be fix and cost me $1400.00. So I told them I just need the change oil and fix the bulb, and even told them that before I went to them, there is no leaking before I sent for service. After the service, I went home and see again below the car and has no leaking. The following day upon I start my car in my car garage and back off, I see drops of oil in the floor. I know this will happen by denying their recommendation. See How this Dealer are doing instead of helping the consumers, instead just for their commission and continue to fool they keep in recommending such unworthless info. I am not telling all of these Advisors. My Mercedes Benz just happen I have a good Dealer Advisor who help us a lot by not making us fool.

Volvo XC90 customer service failure: I had clicking sound in rear axle (97k miles). I took it to the dealer who said it was either an angle gear sleeve or angle gear assembly failure. They said if I paid them $2100 in labor first, they would try to get corporate to cover parts (clearly they know it is a problem). But they could not guarantee corporate would pay for parts. So, I was facing a $5000 bill ($2100 in labor and $2900 in parts) to fix a poorly designed part (check the web, there are many failures of angle gear). Dealer said they have had to replace a number of these. I wonder how many.No thanks! I called a local repair shop who quoted $469 (parts and labor) to replace angle gear sleeve. I called back again just to make sure of the price. The local shop said they replace them all the time. They showed me the problem. It is a poor design that allows water to get into angle gear sleeve causing rust and premature wear (or planned obsolescence).It turns out both the angle gear sleeve and angle gear assembly were worn out. Local shop bought parts from dealer at cost of $2400 ($500 less than dealer quoted). Total repair cost was $2850 compared to dealer quote of 2100 and maybe corporate would cover parts. You can see from the picture rust on splines of angle gear sleeve. By the way, the dealer has a core charge for the angle gear assembly so that all their faulty parts get returned. I went back to dealer and tried to see if they could get Volvo Cars corporate to cover parts. They said no. I then called Volvo Cars Corporate directly for help. I got the same. They said the part is not part of recall and that they could not (really would not) do anything.How many failures are needed before a recall? If you check the web, there are hundreds. This means there are really thousands, since only a few people are angry enough, like me, to post their frustration. Both the Volvo dealer and Volvo corporate had an opportunity to do the right thing. What a shame they didnt. Now, not only will I never go to dealer for service, I will forever tell people not to buy a Volvo!

There are a lot of good safety features, however, there are also other cars that have similar ones that are cheaper in price. Also, if you have a problem Volvo Corporation is terrible to deal with. They have no compassion and read from a script.

To start I bought the xc60 based on all the research and feedback I got from people who had/have experienced Volvo and other consumer reports for its safety. All I ever heard was how long they last and how they are a very reliable brand. Unfortunately I have had less than that experience and so far the service at the dealership has to date put a nail in the coffin so to speak. I should begin with the oil consumption problem, which btw Volvo is fully aware of. After multiple trips back and forth to the dealer, specific testing done on the car with test results that were sent directly to Volvo themselves for a diagnosis! They offered to correct the problem and replace the parts in the engine in order for it to run and consume oil and fuel properly. Amongst many other trivial issues such as alignment, vent issues and speaker problems, the oil consumption problem is my biggest concern. I have two beautiful children I drive around in that vehicle! The first time I had an issue the car was almost completely out of oil! What if the engine seized? I spent thousands on the car which btw I bought brand new! It doesnt have much time left on its warranty and I contacted Volvo to extend the warranty solely on the new parts they replaced due to the issue. Nothing less, nothing more! They denied my request and I am beyond frustrated! So dissatisfied by this purchase!

S80 2012 and Low Profile Tire Nightmare. TIRES. Gone through 9 tires... NINE... since 2012. Reason: Potholes and Low Profile Tires. Low Profile tires are for totally flat surfaces. Unaware of this and wasnt informed either. Shame on Volvo. It was my dream car. Now its my nightmare.

Are there any recalls related to headlights for a V70? My mechanic has tried to replace the headlight bulb but they all last about a day. $100 later, I am driving around with one headlight. It seems like this car has had issues from the beginning. My dealer has never been able to find the rattle in the dash. The steering wheel froze up and that cost over $500. And now the dealer tells me I need the whole new headlight part that will cost over $500. Seems like a 7 year old Volvo that has been garaged all its life shouldnt have that many problems.

Volvo is a great vehicle. Love driving it. Over 180,000 miles now and hope to have more years. Also hope to have it last so my child can drive it in two years. It has a good quality, comfortable, heated seats, safety, long lasting, reliable and good looking. Its a reputable company as well. I am happy with everything about the vehicle and would purchase again. Would tell my family and friends to buy it.

Has anyone else experienced premature brake wear on their Volvo (we have 2018 XC90). We were advised at 30,000 gentle driven kms that we need new rotors and pads. When we questioned the dealership on this they told us that Volvo brakes arent meant to last like the other manufacturers. They claim its for safety reasons, we dont agree, nor do the multiple mechanics (some Volvo mechanics) we have talked to since. Would love to hear if anyone else is experiencing this as well as it is a concern.

December 18, 2014, I purchased a new Volvo XC60 from Friendship Volvo, Bristol, TN. The one big thing I do not like is that it came with a little bicycle wheel for a spare tire. I paid $500 for an extra wheel and $216 for a tire. The next thing this spare will not go into the wheel well that the little bicycle wheel comes out of. So, you have to just put that big spare in your rear compartment and chain it down for safety reasons. Later I noticed that the bicycle wheel was only a 17-inch wheel. My vehicle came with 18-inch. I measured the diameter of the spare wheel versus the original wheel. It was 6 1/2 inches less in diameter. Here is the quote from the Volvo owners manual page 311: Caution: The vehicle must not be driven with wheels of different dimensions or with a spare tire other than the one that came with the vehicle. The use of different size wheels can seriously damage your cars transmission. I wanted to bring this to the attention of others in case they have one of these vehicles.

Last Tuesday, May 15, 2012, I took my 2002 S80 T6 Volvo to the Volvo service center on a recall for the fuel pump (throttle body). After driving a few days later, I went to start my car and it wouldnt start. So I made an attempt to start it again and it started and then it shut off. After going through this several times, it finally started. Now, it has gotten worse. I have all these warning lights on and my car is running sluggish. I try to accelerate on the highway and it feels like it wants to stall.Today, I called the 800 customer service number to report it. I also called the dealership and reported it. I was told that I would have to pay for this to be repaired. I read several articles regarding this problem and feel that my car meets the need to be repaired. It’s a real safety issue. I have two kids that I transport daily to school and other school activities, and I use it to get me to work. I need the assurance that I can get them and myself to our destinations safely and without stressing that I will hope to make it. I am afraid and do not know if my car is going to stall on the highway or at an intersection. I like my Volvo and I want it to run like a Volvo should. I hope this matter can be resolved without any legal representation.

The sunroof in my 2007 S60 malfunctioned (wouldnt open or close and made a loud clicking noise). Upon having the problem assessed, I was told by the Volvo Maintenance shop at Volvo of Phoenix that my sunroof was DEFECTIVE and that I would have to pay over 2,000.00 for repairs and labor. A couple of days later I was offered a settlement to pay for the labor (a 900.00 plus dollar value) and they would pay for the parts. I denied the offer and stated that I should not have to pay for the DEFECTIVE sunroof. Purchasing this Volvo has been THE BIGGEST mistake of my car buying experience.Dear Mr. **, I own a 2007 Volvo S60. I am the original owner of my car and have numerous high priced issues with my car that I have had to pay for out of pocket. I recently took my S60 in for routine maintenance and have my sunroof looked at for malfunction. Upon final observation from the Volvo Dealer in Phoenix, I was informed that my sunroof was DEFECTIVE and of no fault of my own but it would cost me over 2,000.00 for repairs and labor. I was shocked at the cost and was told maybe volvo could help me out in good faith and was offered the following .

Im a Volvo enthusiast. Not just an owner. Weve had 4 Volvo cars in 6 years, and I got my dream car when my husband agreed we could trade my 2015.5 S80 in for the new body style of the S90. I want to love my car, I do! I actually DO love my car, but I dont love the issues weve had. We bought a 2017 S90 Inscription, with all the possible features the car can have. Seriously, theres not an available option this car doesnt have.My car has been at Volvo of Fredericksburg 15 times, in less than 2 years. Thats shameful. Not just for minor issues, either. Some of them are minor, but most of them are not. One issue contributed to a minor accident. First the leather dashboard bubbled up. Okay, it gets hot here and my S90 was one of the very first ones sent to the US, it sat on the lot for a while. Its an expensive sedan in a world that wants crossovers or SUVs. So it was there for many months I guess, before we bought it. They were happy to take the car and replace the dashboard. There were 3 or 4 minor issues that first trip to be repaired. I was given a nice loaner while it was being fixed. No problem! Love Volvo! Okay, a couple weeks later Im driving with my kids in the car, and the entire infotainment system shuts off while Im driving. Just makes a loud noise and then goes black. In about 30 seconds it reset and came back on. But that freaked me out! The thing just failed! And by this time, just a couple months into ownership, there were also several areas on the touchscreen that had either de-laminated or were dead pixels. So they took the car again, for longer this time, and told me they had completely replaced the infotainment hub and fixed the screen. I got the car back, it looked better and seemed fine.That was the start of the last two years of hell. I cant get in my car and just drive. Its sad. I get in my car and I have a special spot I put my phone where its easy to access because odds are good Im going to need to record whatever issue is happening next. You can Google or go to Youtube and see my videos of the infotainment system failing - its happened twice more since then, once while I was doing 70 mph through the Wasatch mountains of Utah, the whole system just going black while driving including the digital gauges as well as the touchscreen area. All of it. Just shut down while Im doing freeway speed in a dangerous area. I got that time on video too (well, the tail end of it as it starts resetting itself).Ive had warped brake rotors replaced. Ive had issues over and over with the BLIS system, issues with the infotainment system thinking Im on a call through my cell phone when I get in and turn the car on - I have to unpair the phone and completely reset the system to get it to STOP. I turn the car on and the audio doesnt work, as it shows there is an active phone call... to ME! Its an outgoing call from my phone to my phone that the car initiates somehow. Its been months and that issue still isnt fixed.There have been physical issues, there have been software issues. Every time I take my car in, they do software updates and tell me its fixed for sure this time. Sure it is. Not like Ive heard that before. This last time, they finally sent a field rep from Volvo to talk to us about the ongoing issues. The rep floated the idea of putting us in a different car. I objected LOUDLY at first. I am very attached to my car, even with the issues. I love my car! I love the way the sound system is, I love the way it handles, I love my car. Its beautiful. We even gave it a name! So I wasnt interested at that moment in even considering a trade, I just wanted it fixed. So we left it once again to have the infotainment hub changed out, and that night my husband and I talked about reality and the issues with the car. I decided it would be better to trade in the car having SO many issues and I could learn to love another one. We called and then emailed to tell them we would prefer to go that route, and apparently they offered my husband $2,000 toward putting us in a different car. Seriously? Thats like an insult! They helped us find a bank that would do the loan with a lot of negative equity because my 2015.5 Volvo was so new at the time. Now that theres an issue with the car, they cant seem to work very hard to fix it. And the last time the infotainment system shut down, just a couple weeks ago, I was alone in the car and couldnt pull my phone out to make a video. It was raining and I had traffic all around me, in the dark, on a road under construction so Jersey barriers narrowing the lanes. Because I have no video of the system shut down this time, they tried to say it didnt happen. I have video of the same day of the other issues happening, like the BLIS not working or working only at times, and they acknowledged that. Of course they pushed a software update and the issue is fixed for sure this time.Sigh. I guess at this point we have to get a lawyer. I didnt want to do that. I have wanted nothing more than to love my S90 the way its designed to be loved. I want to get in it and just drive, with the sunroof open and the music up loud with no worries. I cant do that, because I know at least 50% of the time, *something* isnt going to work. Fortunately, when the infotainment system and electronic items suddenly fail and it goes dark, I dont lose my brakes. I guess the engine doesnt shut off, so technically Im safe when it happens. Right? Would you feel safe with your cars entire system in the cabin shutting down while you are on the freeway in traffic? No? Me either. Its so sad, and Ive been so hesitant to throw this out on social media or go to the news media, as I think Volvo truly tries to be safe. I think Volvo has a mission that is worth something. I agree they typically provide cars that are worth the money. However in THIS case, theres a serious issue with the car that hasnt been fixed. Its at the point where clearly there will be issues long after the car is no longer under warranty. How can I keep this car, knowing that in another few months Im going to be paying out of pocket to fix all these issues? This isnt right, in any way. All they need to do is take this car back and make a *reasonable* accommodation to put us in a different car. I dont want an XC60 (what they usually put us in for a loaner as they dont even have any S90s on their lot, wonder why?). I want an S90, but one that doesnt require being in the shop for days at a time every few weeks. Ive not had a single month where nothing went wrong with my car. Not once. I encourage you all to do your homework before plunking down the money to buy a Volvo these days. We will be switching to another car manufacturer as soon as we can. Audi or Jaguar.

Volvo XC90 2010 - Passenger side door lock not functioning (2 times), air conditioner (not functioning), would not start 2 times.

I am a Volvo person. I have been driving (only 240s and 940) Volvos for the last 24 years, including my immediate family. We have 9 Volvos in use. They were the best designed cars on the face of the planet. But, that ended in the year of 1995 when they stopped producing the 8 valve 4 cylinder 2.3 engines with rear wheel drive (the 240 models,stopped in 1993) models. Since the front wheel car were produced from 1994 until today, the great Volvo is no longer a Volvo. It is a perfectly designed disaster mechanically and electronically. How I know this? I am an expert in Volvo cars since in the 1980s and I know every model that is on the market today. To me, they are Volvos. I personally wouldnt think of driving one, period.

I loved my 2011 XC90 when I first bought it. The interior was more luxurious than my previous BMWs. It was spacious, had amazing storage space, and had all the bells and whistles one would expect from a car that cost more than $50,000. The car is almost 5 years old, but from the beginning, there have been numerous unexpected problems. The first came when the CD player broke. For some time after the dealer fixed this, which involved taking apart the dashboard to remove the broken stereo, I heard an odd cracking noise. It turned out to be a long, hairline crack forming in the glass panel that housed the odometer. The crack originated from under the dashboard and was about 3 inches long - no doubt caused when they took apart the stereo. When I took it in for repair, Volvo warranty refused to cover this saying that I had deliberately cracked the glass! There is no way this was possible seeing how I would have had to take apart the dashboard. Nuts! The Volvo repair people believed me but said they werent authorized to fix it given that the regional Volvo repair guru had said no. They told me to call Volvo customer service, which I did, but was denied because they took the word of the idiot who evaluated my car. So whatever, I had to let it go. After all, it was just a crack.Since then, my air conditioning has imploded, shooting shrapnel throughout the hoses and the car and causing two weeks of repairs. The leather on the seats is coming apart and wearing thin. I have to replace my tires every 17,000 miles because of the way the Volvo drives. I am constantly running low on oil between service appointments. And now - and this one is my absolute favorite - rats have apparently decided to get inside my hood and eat through the engine wiring while I sleep at night. Oh yes, Volvo wires must just taste better than those in our BMW or Toyota. This is just another reason why I will never buy another crappy Volvo. I should have stuck with BMW.

March 2016 our Volvo truck was taken due to breakdown. Diagnosis was that the fuel pump needed replacement. It took about 4 weeks at Gateway Trucks & Refrigeration in Collinsville, IL. May 17 truck shows errors. Took it to M&K Trucks in Des Plaines, IL. It turned out it was an engine overhaul. Truck was again down for 4 weeks. A week after we picked up truck we got an error on the screen, and M&K diagnosed to the problem as having metal shavings in the fuel line. They asked for paperwork from Gateway and after a week we got our truck back, and they said that the issue was covered under warranty. July 1st same error returns. Took the truck back to M&K and the same diagnosed metal shavings in the fuel line. 3 days later we are told that Gateway only warranties labor for 90 days, although according to M&K this was a workmanship problem, and Volvo cant cover. It is Gateways responsibility. M&K has tried to get Gateway to review case showing that the truck has only work a few weeks and that only 20K miles has been run since their repair. I opened a case with Volvo directly, Case #**, and a week later I called to get update, and was told case was closed, and I should deal directly with both Volvo dealers. 7/15 I asked for case to be reopened and escalated. 7/19 Volvo informs me that they have escalated case to a FSM and that is as high as it goes, but this person has not updated the case yet. M&K on the other hand is trying to mediate through a Cummins rep with Gateway.In the meantime we have not been able to work with our truck for over 2 weeks due to negligent work and lack of work ethic from Volvo-approved dealership which means over $12K in lost revenue. As a word of caution, Volvo informed me that both dealers are independently owned and operated, and that if I ever break down again and want Volvo to be responsible for the work I should call their toll-free number and get an owned Volvo dealer. So disappointed that the end customer gets a runaround. I am sure it is because we are are not a big company so nobody cares about the impact their negligent work has on our lives.

In 2003, I bought my first XC90. A year or so later, began having power issues with the car. Dropped off my kids one afternoon at school, turned off the car to take them inside, car would not start upon my return. Our dealership said to trade the car in because this issue would only get worse. Being new to the SUV market, Volvo it seemed had not worked out the kinks yet. We traded in for a 2005 dealer driven model. In July of 2008, my husband and I were shopping at our local A&P. We proceed to cash register and looking outside the store window to see our car on fire. The fire department said the fire began in the rear battery. The car was destroyed. Volvo replaced the car for 1/2 the price and gave us a fully load XC90 2009.6 months later, power issues began in the car and issues with squeaky rotors also started. As of today, I have gone through 5 batteries, an alternator, cable harness, 4 rotors, numerous brake pads. Complained to Volvo till near tears. Today, I have filed a complaint with Transport Canada. I did so after finding out that Volvo cars especially the XC90s have parasitic drain problem in the electric system. Volvo has known about this issue for a long time and has done nothing. These cars are not worth the price, horribly made and dangerous. This is my 5th and last Volvo. Please for your own sanity, do not buy these cars. It is not the same reliable car Volvo manufactured 15 years back.

This new Volvo is a real success and is very advanced (re. media, etc). It reads your SMS f.i., but DOES NOT WARN YOU when you will be out of petrol. I am expecting an alert (sound, flashing sign, or...), but this car has none of this. The very small petrol pump (invisible on the dashboard) turn orange, that is all. As a result, I got stuck 6 time in 15000 km including on motorways, costly and humiliating experience. I wrote to Volvo Sweden, but did not get even a receipt, and the garage told me this is like this and Gutbrod has NO plan so far to add an alert, which you would find on a DAF in 1980! I am disgusted!

I received more than adequate amount of information on the car that I like most. In fact, I drive my vehicle of choice. I was just looking at the updated model. I’ve been driving this model car since 1990. I’ve update the model every 3 or 4 yrs. My parents also had this model car & I took my driver’s test in 1 & passed. This car is expensive but it’s worth it. In 2013 I was involved in a head on collision. It was during a snow storm & a truck cross the center line & hit me head on. It was awful. I truly believed that my car saved my life. The truck was unrecognized. My car had a smashed front end. Thank God we both survived. My car was total because they said only because of the airbags went inflated and was very expensive to repair. I bet you are wondering what type of car that I drive. It’s a VOLVO!!! The best made car in the world. I would recommend it to anyone. It’s dependable, durable, and looks great. My brother even drives one. His is brand new, mines not. But I still love it. I’ll probably will update mine when I go back to work.

Best customer service and best safety record. NIELLO Volvo is the best dealer in the area. They have quality cars-new and used-and take excellent care of their customers. I have been a Volvo owner for 14 years and am on my 4th car. I LOVE Volvo!!!

My 2006 S40 was okay, until about 2009, when we started having water appear in the passenger side footwell, when it rained. I was told by the dealer that it was a known problem, with a service bulletin available from Volvo, that said it was a design problem. All Volvos since 2001, that have a sun roof, have the same issue. I was told that since the car was no longer on warranty, too bad, it was not covered. They wanted $1,700 to fix it, and told me other than having water in the footwell, it would not cause other problems.In December, 2011, the car completely died. The problem was that one of the computers (under the dash on the passenger side) was ruined, due to being wet. It cost me over $1,000 to get the computer replaced, and the repairman said that the other computers (in the same location) were also showing signs of corrosion, and damages due to the water. He also said that, in his opinion, the car was not trustworthy. It could be okay for years, or die at any time.In summary, a known design flaw that showed up after the warranty period, caused my Volvo to be a car I cannot trust, and therefore, I have decided that I will sell the car, never buy another Volvo, and tell everyone I can, not to buy a Volvo.

I purchased a 2005 Volvo v70r with 95,000 miles on it. I was nervous about buying an R because they are very high performance but all of my other Volvos (98 v70 t5, 98 s70 t5) were very reliable cars. My other v70 went to 340,000 miles on original engine and transmission. None of my Volvos have ever left me stranded. I have not had any mechanical problems with the R model other than having to replace an air conditioning component, which was about $800 I have heard that some of the older XC90s have had transmission problems so I would probably never buy one. I feel the more expensive parts are worth the quality and value of the car overall. You get what you pay for and I feel very safe driving my car. It handles amazing and I would never drive anything else. I just like driving a heavy well engineered well made cars. Some Volvos are lemons Im sure, but other car makes lemons as well.

This is my fourth, and last Volvo XC70, because its discontinued. I have a 2015.5 T6, fully loaded and costing $50K. Today I took the car in for a 30K service. They told me that the rear brake pads were worn and the rotors were groves, - $600 fix. Really, this is unacceptable at 30K miles! Get a grip Volvo, you wont keep customers with this shabby warranty.

My first 2012 S60 T5 exhibited slipping transmission and abrupt downshifts at about 5500 miles. I spent countless hours with regional Volvo After Sales Reps and Volvo Techs. They finally tossed in the towel and agreed to replace the vehicle.New replacement vehicle, 1400 miles, transmission is not slipping. However, when in sports mode coming to a very slow rolling stop or pulling in to a parking spot will jump. The first time it happened I was like uh oh, better get the insurance card out, it felt like I hit someone. Im really curious for other drivers out there to test this and see if they get the same thing.The above in combination with having all four tires road force balanced discovered 3 out of 4 OEM tires with flat spots The dealer replaced the entire set of 4, and road force balanced them, I still have a vibration issue at about 66 to 78ish. Volvo Customer Care is comical and they state no further warranty action will be offered.

It looks good, the safety features are top notch, it’s easy to handle and it’s safe. The interior is beautifully crafted and the warranty covers almost everything.

We purchased our XC60 in July 2014. Approximately 2 months later, the issues started with the keyless entry system. The vehicle wont unlock with the key fob (either one) from a distance more than 4-5 feet. The door handle actuated unlock feature does not work 60% or better of the time. Same can be said for the keyless lock button on the door handle. The car will on occasion give me the message the key cant be found, even if it is in the dash slot and not in my pocket.October 2014- initial report of the problem to the dealership, they looked at it, and said it needed a receiver replaced so I would need to come back and leave the vehicle for a day. November 2014- dealership replaced the receiver, vehicle functioned normally for about 3 weeks, then the problem returned. December 2014- dealership could not see a problem, said they needed to keep it for a few days to find the issue. No success.January 2015- Took the vehicle to another dealership. They kept it all day, said they changed the batteries in the remotes, and it is working fine. Funny part was, when the service manager went out to show me I was probably just carrying my cell phone too close to the remote, it wouldnt work for him! Was told they needed to contact Volvo to see if replacing the key fobs, which they thought was the issue, was covered under the warranty.February 2015- Waited 2.5 weeks to hear from the dealership on whether Volvo would warrant what they said was required (anxiously anticipating the moment they told me it wasnt covered!) During this time, I also started getting messages that the fob battery was low, consult the manual for replacement. March 2015- Took the vehicle to the third dealership, on the 4th service call, to see if they could fix the issue. It has been there for a week now, they have changed the batteries in the remotes and are waiting to see if that fixes the issue. The car drives beautifully, and the appointments and functionality of the interior are very good, but I expect EVERYTHING to work on a $38,000.00 investment, and so far this vehicle has not come close.

Volvo makes a great car. Whenever I get behind the wheel of another car it mostly feels like Im driving a tin can. AND, we picked up our Volvo in Switzerland. Volvo paid for the trip. My Volvo XC60 is a 2013 and my repairs have been minimal, I get great gas mileage. I have no doubt then when Im ready to purchase another car, itll be a Volvo.

I have always loved the Volvo and the ride is beautiful; however I must share this. Yesterday I almost got killed 4 times just trying to figure out how to get back to Sirius radio from another screen, Volvo has always been about safety, but the more complicated they keep making all the accessories and amenities, the more dangerous it has become, trying to figure things out, I almost hit the car in front of me a few times and missed my exit. It is the most frustrating experience. Does Volvo think their cars seem more luxurious by being so complicated? Its ridiculous, make it intuitive so people like me (65 years old) dont go crazy just wanting to get to a radio station, and even once it was figured out by my daughter, it still took about 5 steps to get there, again, danger!!! If texting is considered dangerous, to me this is much worse. For your info, I had a 2 hour car ride just looking at the navigation. No radio. I am so frustrated!!!!

I bought a 1998 Volvo Cross Country v70 AWD turbo charged station wagon. Within a day of purchase, the car overheated. The lot said to bring it in. The car sat there all day and I picked it up untouched. I had the cracked radiator replaced, only to find it started running badly. I put it in the shop, they still have it; $2,400.00 later, the third gear was shattered. Turbo is completely missing from the car, as well as rear drive line, so it is neither all wheel drive or turbo charged. The fuel injection system needs to be replaced, it wont pass smog and the lot (Robert **) has not paid DMV fees that I paid to him. There are no plates for the car. I have begun an investigation for fees and plate with DMV. Also, the front two tires were bald at purchase and I had to replace them. I found out the car has a salvaged title. I bought the car out of desperation for $3,900.00 and after repairs, it will cost almost $10,000.00. What can I do legally with this terrible as is purchase?

I currently own a 2008 Volvo C70 with only 60K miles. Although the car is OK in general the leather seats are terrible. I have kept these seats cleaned with leather cleaner but that has not done any good. These seat have worn, cracked, and split leather. The manufacturer will not help in any way. The same was true for my 2001 Volvo S60, which at the time on trade in only had 70K miles. I thought at the time that I just did not take care of those seats. That was wrong on my part. They just make terrible seats. I have learned my lesson. Never again will I purchase a Volvo. PS repair cost are also very high.

My 2007 Volvo S40 alternator caught on fire and the Volvo dealership said there are no recall for Volvo alternators. Can somebody please let me know the truth. I purchase a new alternator from AutoZone made for a Volvo s40 and it did not work. In addition, the Volvo service department in Greensboro, NC said there was nothing wrong the alternator; however, I need to purchase a Volvo alternator from a dealer. So why does other parts departments use the Volvo name such as AutoZone, Advance Auto when selling Volvo parts? If you have a Volvo 2007 S40, try starting the engine twice and notice your alternator will catch on FIRE.

I have a 2015 Platinum XC60 for which I paid a lot extra. It has the leather interior which I thought until just recently was awesome. Has anyone who has a similar car experienced that the leather fabric on the dashboard area below the front window is totally peeling up? I keep my car garaged 99% of the time when it is not being driven and for unknown reasons, the panel below the window is coming apart. The dealer has turned the matter over to Volvo and I am waiting to hear what they will do about it. The dealer said they have never seen this before. The car only has 12,000 miles on it and the upholstery is now shot? I dont get it.

I have aerial maps of where my tire rod snapped and blew my tire. AAA records with GPS coordinates to the exact location and pictures. Apparently, somewhere along that route, there was a curb I hit according to Volvo engineers. I mapped out the exact route with coordinates and there was no physical damage to the car until the rod snapped, then the engine mount cracked and suspension was bent. 3 different mechanics all say the tire rod snapped causing the tire to blow. Why it snapped Volvo is denying a defect in the part and saying the car must have hit a curb 3.5 minutes before everything snapped. After going over everything and having Volvo deny any parts were defective, we are extremely upset. I will be selling the 2006 Volvo s40 t-5. Its crap and garbage! My two kids who were in the car could have been killed on a grassy off ramp. Volvo, if this happens again and someone is killed, I have all the evidence that you neglected and you will be sued...

A key was lost during towing or when serviced at the dealership. Volvo required filing a formal complaint with customer service & Volvo Roadside Assistance, dealer declined any responsibility. The process was cumbersome, unresponsive, and very time-consuming. Mentioned to both departments that the customer thinks that they are working with VOLVO for resolution, not sections of the company. It was NEVER disclosed or mentioned during calls or e-mails that you are NOT working with Volvo roadside service at all but with a company called Agero. They (Agero) denied the claim. It has taken almost 3 weeks and significant hours to resolve. Volvo has now said they will pay for a key.

Purchased my 2008 Volvo S40 in 2009, so it was just over a year old. I hadnt had any real problems with it until last summer (2014)... granted the car was 6 years old, but still the things that went wrong were just... odd. BOTH the driver and passenger side view mirrors (just the mirror part) came loose and I had to constantly glue them back on. There were moments I was on the expressway, praying that it wouldnt fly off! The windshield wiper spout (where the fluid comes out) was loose -- had to glue that back onto the hood of the car a few times. MY A/C started not working, so I got recharged -- thankfully that lasted the summer. And my favorite... so the transmission is placed SUPER low to the ground, near the front of the car. There were 2x last winter where the transmission line broke from driving over snow where I was left stranded on the side of the road.Also had to worry about the towing and rental. Both times it cost $300 at the shop to repair. It is also probably the WORST car to drive in snow, rain, sleet. SLIDES EVERYWHERE. My brother is a mechanic and told me at about 75,000 miles that the timing belt was looking rough and to get it replaced sooner vs later. Mind you, the recommended time to replace is 120,000 miles. I never did get it fixed, and traded my car in this past week with 94,000 miles on it. I can only imagine things continuing to go downhill. Now it will be someone elses problem.

We got the 2016 xc90 last September, got issues with the auto brake and sensors. But the biggest one happened last month that the car locked itself with all my belongings inside, phone, car key, money except my toddler!!! We parked outside for over an hour, turned the engine on, closed the door and walked toward the other side of the door to put my toddler in his car seat then found all door locked!! We were lucky that we found a phone to call my husband to bring his spare key to us and his key didnt work at the beginning either. While we trying to figure out how to open the door manually, it magically unlock itself.Volvo did a software upgrade and said it will never happen again!! As to our surprise, it did again!! Less than two weeks we got the car back!! Very lucky again that my toddler was with me!! Totally lost our faith to this car!! We bought it coz of their safety and reliability but this car just a total disappointment. After reading all the reviews here, how could Volvo ignore all these issues and still have this car on the market???

XC60 2009 Too much money for such a bad made car - The first day I took it they had forgotten to disable the software safety that prevents the car from running more than 20km/h. I took it back. After that I had problems with all the door locks. 3 of them were replaced and the started to malfunction again. 4 years from date of purchase, I noticed water inside my car. The windshield was leaking. I replaced it (the company used my insurance - they did not take responsibility for the fail). They replace some things that had to do with the turbo (turbo sensor, Turbo Tube, wastegate and some other) and now they are going to replace the Turbo. All my letters to Volvo had the same result: NOTHING. The technician suggested to get rid of it, sell it, but how can I sell a bad car. Worst buy I have ever done. My biggest problem is that the mother company takes no responsibility for the mistakes. Bad company.

My 2005 Volvo > 110,000 miles has caused me to feel scared every time you drive this car. Spent over $2000$ for repairs and still not resolved. Car buckles shut down while driving on main road. All lights go on and car just stops. This has happen >2times paid for repairs and still no resolve. I am afraid to even know how much money this car is going to bled from me. Although it is paid for I dont know if its worth the pain or consequences of death? Help Florida Volvo owner, Death Trap.

My 2013 Volvo XC90 has a warning to service the Anti Skid system. This first happened on Jan 9th, 2016. I called Glen Cove Volvo the first thing on Monday, Jan 11th. Glen Cove Volvo said they could not even look at my car for two weeks due to capacity issues. I offered to have it fixed at my local shop if they reimbursed me (since this is under warranty). They said that is not an option. I was told to check other Volvo dealers, the next closest one is 30 mins away and they had a one week wait. So Volvo has left me with no options. I now have to drive a week in NY in January with potential snow and ice with no anti skid system because Volvo obviously does not care for its customers. I will never deal with any Volvo dealer again.

On July 28, 2013, my wife and I were driving in her C30 Houston, TX when the engine stopped running and we coasted to the shoulder of the road. The car was towed to my personal mechanic to determine the problem; I was informed the A/C belt was destroyed and the timing belt had slipped a few teeth on the pulley. I had new belts replaced and when the car would not start, the service advisor notified me that there might be additional damage to the engine. The car was transported to Star Motors in Houston, 7000 Old Katy Road, for further evaluation. The service advisor informed me that since the timing belt had slipped a few teeth on the pulley, there was significant amount of damage to the engine, valves, rods, etc, the kind of damage expected when the engine is running in this configuration.I was asked to forward maintenance records to file a claim on my extended warranty Volvo VIP coverage; telephone number: 1 888 723 1140; Ive been informed that the claim is denied because the A/C belt failed, was destroyed, causing the timing belt to slip, thus causing the damage. Rubber belts are not covered under warranty per the extended warranty coverage description. Mileage on the car is 59,950 miles, 2008 C30. The belts in question are not due to be changed until the 120,000-mile maintenance service so there is no question of lack of maintenance for the belts. The long maintenance interval, to me, implies high quality belts. I am requesting Volvo cover the damage caused by the belt failure. I have replaced the belts with new and intend to replace them in the future at 50,000 mile interval for preventive measure.

I took my car (2007 XC90) to a Volvo dealership 35 miles away from home for my 75,000 maintenance service. I paid $2,333.80 which included brakes, brake discs and rotor replacement. Two days later, the red warning light /message center was on, saying fluid brake low, urgent service needed. I called the service advisor I was working with and he said that its not a big deal, theyll fix it. Three days later, he called and said that I will need to have the brake fluid reservoir replaced. I havent even brought my car back yet, and he already knows this is the problem? First of all, my car was fine before I brought it to them. The problem started after they worked on the brakes. He was charging me $300 for the reservoir replacement. I went to Les Schwab who were kind enough to to check my brakes for free. No problem was found. They said it could be a sensor issue. I am so disappointed. Ive had previous issues with the car - Im sick and tired of it. Car is paid off, but Im trading it. Id rather drive a Honda Accord. No more Volvos for me. I will not recommend it to family, friends or co-workers.

In the Details and Restrictions of the Volvo Carefree Coverage it states for low mileage vehicles (Service will be covered provided they are serviced within 2 months of their anniversary date). (In service anniversary.) My in service date was January 6th - when I tried to book the final service on January 28th, they would not provide the service claiming the program had expired even though I was well within the two month requirement outlined in their Details and Restriction as stated above. Their wording in misleading to consumers and they should clarify it to indicate that their policy does not apply to the final service and that service has to be provided prior to the in service date. Very poor customer relations.

Car died. Battery was already replaced at just over 50,000 mile. Have 81000+ now. Could not get car to start and then it would not shut down lights on and ac going. Dealership cannot give a date when they can diagnose. No loaner cars avail. All of this technology on cars just presents an opportunity to have errors and problems. No more Volvos.

The four cylinder turbo gets great gas mileage while delivering excellent power. Although the Volvo Passat B5 is a wagon model it handles like a sports car. It has all the bells and whistles that one really needs, great sound system, heat and air, heated leather seats, great visible instrument cluster, cruise, all power windows, seats, and lots of space for groceries or camping gear in the back. Great Car.