Purchased 2004XC90 from Volvo dealership in Atlanta, Ga. The car was a certified pre-owned Volvo with six year 100k extended warranty. I noticed the lug bolts were changing color and at a dealer service I mentioned to service adviser. He actually made a notation on my service paperwork. The car was under the mileage restriction as well as the time restraint. This car has been maintained to the gills with all services during this time being done at Volvo Dealership(s). People are amazed at the condition of car when we tell them its eleven years old!Volvos solution was to put cheap plastic (chrome-looking) caps over the lug bolts. They provided at no charge. This was the only item on the car that did not look right. This past year, after having numerous problems with cheap caps coming off, getting removed at service and not replaced at either the dealer or National Brand Tire Store, I decided to research after market lug bolts online. I also went to Volvo Dealership to purchase one lug bolt to have as a reference to several aftermarket lugs. I wanted to make sure I was getting same size lugs. Interestingly, the Volvo lug was in a sealed plastic bag with blue writing stating, warranty product or warranty material. I then decided that Volvo should do the right thing. I took all 25 lug bolts off the car and sent them to Volvo in New Jersey. Their consumer service top level regional person after several days decided, unfortunately they could not replace them. The bottom line, as a Volvo consumer, I feel the lug bolts should have been replaced at that service. Since that point in time, I have used an independent shop for both Volvos I own. I was recently talking with a Volvo salesman about potentially buying a new XC60 for my daughter graduating from Ga. Tech in May 2015. Oh well, I can vote with my pocketbook. No new Volvos for this family. Oh by the way, Volvo Cars of North America (or is that CHINA?), Im no longer your CUSTOMER FOR LIFE. Later...

My 5-year-old Volvo runs well, however, the cosmetic chrome on the center counsel is blistered. I expected the car to look nice as well as run well for longer. This defect will highly affect my resale.

I recently drove a Volvo V90; it is quiet, easy to manage on a road or highway; enjoyable to drive. My only concern is that, since Volvo is now Chinese owned (again, Chinese owned), I am not certain they can be trusted to honor warranty issues. I brought this up with the manager and he laughed and said If youre talking about Covid-19 and its relationship to the quality of this car and whether a warranty on it will be honored, it is a moot issue. I am not convinced and really didnt even have the question addressed. As a result, I moved on and bought a good Japanese Acura RDX. It is an excellent, upscale, mid-sized SUV.

2004 V70 2.5L turbo, AWD - This car had come into our lives in 04/2014. It had 131,000 miles on it. In that year and 5 months. We have put on 27,000 miles. We so far have put new front brakes on it (rotors, calipers, pads). Rear rotors got turned. A new central computer module. 2 new headlights. A new passengers side mirror (just the glass is $123.00... HOLY CRAP!!!) Had to have 2 new keys cut and reprogrammed. One of them 2x (had to pay 2x too, cause the first time didnt work). Drivers side window needed new clips. Battery died out of the blue. The battery was fine. I even trickle charged it and it only took 6 hours to come to a full charge. I checked it with my multimeter to make sure it was charged cause I couldnt believe it only took 6 hours. Yup! Dead! Central Computer Module ate it up when that died. The computer module for the security system is dying now as well. $475.00 to get that fixed. Now the riders side door lock wont work. And check engine light came on and the car is acting like it has water in the gas. No power and I cant get it over 2k rpm. UGH! I realize I bought an older car. I realize that it has a few miles on it. But I expected a better built vehicle. The V70 had some great reviews when I researched it before buying it. It just seems like every 3 weeks to a month, another thing. On top of all these repairs is all the regular maintenance. Timing belt, wipers, oil, cabin filter, air filter, fuel filter, etc... We really do take care of the car. We really love the way it drives. The AWD is the best we have used yet. And the 5 cyl. turbo is plenty of power and with pretty good MPG. However, we will not be getting another and we will be dumping this economic problem A.S.A.P.! Oh yea, did I forget to tell you, our door dented one day when I was closing it and my hand pushed in the door panel. It wasnt even a hard close.

This has been the bane of my existence for numerous months now (5 months to be exact)... My 2007 S40 Volvo with 60K miles will not pass the smog check. Ive been back to my smog guy 6 times, had my car towed for too many parking tickets due to no registration. Paid over $1600 in fees, called Volvo numerous times, the Volvo dealership nearest me, my Volvo mechanic... etc. and Ive driven over 1200 miles. Apparently because I changed my battery a few weeks before the smog check, I have to just keep driving my car (illegally I might add). Well... I have driven and driven and driven and still not passing. No help from Volvo.

Random airbag exploding -- O.k. Volvo v70 rainy evening. I go to my car to run an errand, get in, start it and BOOM! Thought I had been shot. I turned the car off jumped out half deaf and realized what had happen. What the hell.

We recently ordered a new Volvo V90CC and when it arrived it did not have the option package that we ordered but did have an another, different option package that we did not order or want. Volvo Laval admitted their mistake but could only offer a replacement for delivery in five months. This timing was unworkable for us and, in return for a small discount, we were forced to take the vehicle and pay for the unwanted option package. Volvo Lavals position was we have to make money on every sale. We appealed to Volvo Canada and their response was too bad because you accepted the car. Over the years we have purchased a lot of vehicles, some better than others, but this experience of being forced to pay for options that were the result of the Dealers error is the worst. A very good reason to not deal with Volvo, ever.

My experience with Volvo S60 has been worse. In my first service I was told that the front tire is having problem and needs to be replaced. Until that time I didnt have knowledge of price of the tire so I was charged $380.54 plus tax (total of $429). In fourth service, again my tire went flat and I was told both front tire needs to be replaced and rim too. I was charged $1048 this time. First of all I was told when I was leasing the car that additional warranty covers almost everything and bumper to bumper and now whenever there was problem I was told its not covered. Secondly there are different prices of the same parts at different authorized showroom retailer. I was charged $380.54 plus taxes first time for one tire and $387 plus taxes second time for two tires. This means I was overcharged almost by double for the same thing. Its a complete fraud. Thirdly, how could a tire go wrong so soon (3 tire replacement within a period of 2 years) and doesnt include in warranty. Even when outside shops like Canadian Tires are offering 5 years warranty on same tires. Isnt a Rip Off. I am paying more price and No Warranty. I am really frustrated at service as well. First time they didnt even wash the car and when it was supposed to be included as per warranty. Further I was told that I came late when I went for service exactly as per information provided. I literally had to go into argument to get the service done as I reconfirmed about timing of service in advance. In my last service they even forgot to reset the service reminder which is irritating. Why so many loopholes and fraudulent response when assured the coverage at the time of buying the car..... This is just few of the problem I have written...... hope it be looked seriously.

Hicks Volvo, now Blaise Cheverolet Volvo in Chambersburg, PA, via Greg, their service manager, is trying to tell me that my timing bad went bad and my drive shaft went bad in 3,500 miles. In issues previously discussed on Volvo pages, this has been an ongoing problem and after diagnosis at another shop through a certified Volvo master mechanic, I was told that the car did not have those issues and they popped up between November 28, 2012 and February 20, 2013. The mechanic from a local shop showed me the wear and the problems with the belt and explained the drive shaft issue. I was appalled that when I brought the car to Greg and his shop, that even after asking to go over the car, they never said it was an issue.Now the shop in Chambersburg is telling me the mileage wore out the drive shaft and timing belt and they were okay when they last saw them, but that goes against every Volvo article Ive seen online and via posts here. If it were not for new ownership at Hicks, now Blaise Chevrolet, I fear that I would have been stuck with in a bad situation with either the belt or shaft falling apart while I was on the road. I just needed to bring this to your attention and ask if the belt could be an issue in 3,500 miles? As for the drive shaft issue, Greg told me that the vibration would be solved with newer expensive tires, but that the problem would still be there, but more minimal. Im very frustrated and would like have this on record related to my repairs at this garage. I hope the new owner holds Greg to higher standards than the previous owner.Update: Charlie **, Blaise GM of the shop, did in fact pay for a repair to my front end axle on the Volvo. But as it turns out, the refund of my first repair performed at another shop was a miscommunication on his part. So after traveling back and forth to the dealership and having service done to my car, the original issue of the bad drive line is still ongoing in my car. I appreciated the effort Charlie put forth, but I do feel that the drive line should have been squared away as well in that I clearly explained through my own research that the drive line was an issue and it was supported by another shop. All I can say is that I want to see Charlie step up to the plate and offer the service he said the dealership stands for and only time will tell if it takes place.

Tonight marks the 2nd time my Volvo has caught on fire jumping another car. The first time required the fire department, police department and 2 $500 deductibles. The firemen and policemen AND insurance agent who arrived all verified that the cables were connected properly and that it was not owner error. We assumed it was the jumper cables. Tonight, same scenario. My Volvo jumped another car and instantly started smoking and obliterated the jumper cables and melted the back of my car. This is not a coincidence nor is it user error. Has someone else ever experienced this with a Volvo? Is my car just defective? The first time the car was never started before it started smoking and blazing. Help???

I’m a Volvo fan and this is my 3rd Volvo, I’ve had a C30 (which I loved), 2015 XC60 T6 (which was solid) and now this thing (2018 XC60 R design) which is definitely the worst. For a car of this price, the ride is just ok - it feels flimsy and almost too light rims so it feels a little more solid when they are on. The finishing is ok but there is way too much hard plastic for a car of this price, the tech works sometimes and the engine is extremely noisy. The tech is the worst part, the windshield wipers sometimes go on sometimes don’t, they sometimes go on very fast when there is hardly any rain and then go on full speed when your stopped or they just don’t come on - this is all on rain sensor mode, the car sensors constantly go off when nothing is around your car. The car fob forgets your presets constantly or doesn’t recognize you, your personal settings just change for no reason, the lift gate for some reason won’t close and lock in the morning only. The sunroof button is so finicky and poorly designed, the rear security cover - same thing. I know I have 22” wheels and the ride would be a little louder but it is so loud! There is quite a bit of wind noise from the doors and the mirrors, the road noise is kind of extreme, when you hit a bump or hole the car bangs! I have had the car in several times for the tech and there is always an update to the hardware but the tech issues above never get solved, I know the service guys are confused and are trying though - it’s not their fault. It’s just the car. My expectations were high when I bought this and have to say I’ll consider BMW first next time.

The 1918 Volvo XC90 is the finest automobile I have ever owned. Besides the world class safety features and vehicle safety, this car has the most adaptive, user friendly functions and options I have ever experienced. It has selective ride control as well. Overall this car is awesome and great in bumper to bumper traffic to highway, short and especially long distance trips!

I have a 2008 Volvo Wagon with 65k miles. ABS brake regulator is bad. Cost to fix is $1800. This should not happen with such low mileage. Two months ago rear electric window motor had to be replaced. I have always serviced car at dealer but now it’s getting to costly to keep.

Own a 2015.5 VolvoXc60 T5 with 54000 highway miles. Car has been maintained meticulously. Recently had check engine light come on. Brought to dealer for check. Was advised error codes for O2 sensor and thermostat housing defect. Also advised rear brakes and rotors needed replace. Total cost to me $1800 as warranty had expired at 50K miles. Have never had to replace rear brakes in my life at 53k miles. Questioned tech and service writer regarding brakes (common on this model?) and thermostat housing defect. (Advised there has been problem with these housings.) However no recall or assistance from Volvo. Always had heard Volvo was a good vehicle with good customer service, but cannot attest to this. No help from dealer. Will be contacting Volvo USA. Not what you expect from a 45k automobile.

I received more than adequate amount of information on the car that I like most. In fact, I drive my vehicle of choice. I was just looking at the updated model. I’ve been driving this model car since 1990. I’ve update the model every 3 or 4 yrs. My parents also had this model car & I took my driver’s test in 1 & passed. This car is expensive but it’s worth it. In 2013 I was involved in a head on collision. It was during a snow storm & a truck cross the center line & hit me head on. It was awful. I truly believed that my car saved my life. The truck was unrecognized. My car had a smashed front end. Thank God we both survived. My car was total because they said only because of the airbags went inflated and was very expensive to repair. I bet you are wondering what type of car that I drive. It’s a VOLVO!!! The best made car in the world. I would recommend it to anyone. It’s dependable, durable, and looks great. My brother even drives one. His is brand new, mines not. But I still love it. I’ll probably will update mine when I go back to work.

Major issues with our 2015 XC60. Last year we started getting the low oil indicator light about every 500 miles. Took it to our dealership and they replaced our oil trap/PVC for $452. Continued to lose oil. Read online that oil leakage was a problem with this model/year. Kept adding oil as needed. While having a routine oil change at our trusted mechanics we explained about the oil consumption. They also checked the forums and replaced the oil filter again. On a trip 3 weeks ago (Dec. 26, 2018) the “reduced engine performance” light came on. We pulled over and had the car towed. The dealership said oil had leaked into a cylinder and damaged the engine. They could not guarantee that replacing the cylinder would be a fix, and that more likely the entire engine would need to be replaced for about $11,000. Volvo Customer Service politely offered us a coupon worth $60 to help. Really, really, really disappointed and will continue to complain in every available forum until Volvo contacts us. They can reach us at **.

We owned a Volvo V70 XC for over 17 years with low mileage of only 67K+ miles. We took it to service always on schedule and had received good service. Recently we moved to California. We took our car for full service immediately upon arrival. Soon after the full service we found our handbrakes rather not so responsive. We brought it back for adjustment. Next, we noticed that the AC does not work, brought it back and was told there was nothing wrong, but the serviceman topped up the coolant a bit. We went on a trip through the hot dry interior of California assuming the AC is fixed. The AC did not work and we had to suffer 110 degrees in the car. We brought the car back the second time. We were told the service had refilled the AC with an extra amount of coolant and we paid $130 for labor plus the coolant cost. Took the car home only to find the AC still did not work. We went back for the third time. By now we told the service dept attendant that the problem must be with the fan. The serviceman checked the fan finally, found it defective, and installed a new one. We were presented a new bill of $139 for labor plus cost for the fan. We refused to pay for the labor charge because they failed to check the fan from previous visits, and we had to return for the third time to get the AC fixed. The serviceman refused to settle telling us that we did not tell the service counter attendant to check the fan. He denied responsibility and blamed us instead. We argued the problem involved two parts, the coolant and the fan that makes up the AC system and that the serviceman should have inspected both parts and repaired accordingly. It was the most unpleasant experience we ever had over 17 years of owning this Volvo. We do not think we would consider another Volvo.

I board 2015 model XC 60 SUV in 2014. I was getting smell of burning. I went to Volvo dealer 2 times. I explain to them what I experienced about burning smell. At my second dealer appointment about same problem, front desk person came out, opened hood, and checked under car then he told me that tar under the body of the car is burning which is not a problem. But his explanation didnt convince me at all. What happen after approx 1 month while I was driving (on highway 287 Henrietta TX) on July 23 around 10 pm, my XC 60 start burning. Volvo manufacturer needs to answer me and taking care of this defected car.

Purchased my 2008 Volvo S40 in 2009, so it was just over a year old. I hadnt had any real problems with it until last summer (2014)... granted the car was 6 years old, but still the things that went wrong were just... odd. BOTH the driver and passenger side view mirrors (just the mirror part) came loose and I had to constantly glue them back on. There were moments I was on the expressway, praying that it wouldnt fly off! The windshield wiper spout (where the fluid comes out) was loose -- had to glue that back onto the hood of the car a few times. MY A/C started not working, so I got recharged -- thankfully that lasted the summer. And my favorite... so the transmission is placed SUPER low to the ground, near the front of the car. There were 2x last winter where the transmission line broke from driving over snow where I was left stranded on the side of the road.Also had to worry about the towing and rental. Both times it cost $300 at the shop to repair. It is also probably the WORST car to drive in snow, rain, sleet. SLIDES EVERYWHERE. My brother is a mechanic and told me at about 75,000 miles that the timing belt was looking rough and to get it replaced sooner vs later. Mind you, the recommended time to replace is 120,000 miles. I never did get it fixed, and traded my car in this past week with 94,000 miles on it. I can only imagine things continuing to go downhill. Now it will be someone elses problem.

Wheel fell off New XC60 at 580 miles. Driving on the freeway at rush hour, probably doing 30 MPH the front drivers side wheel departed the car. I drove safely off the highway and the wheel didn’t hit any other vehicles. Volvo USA claimed no responsibility, the dealer sent me away with no support. Repairs cost just over $6400. Volvo USA’s FSR said if the wheel wasn’t properly torqued it would have failed with 10 miles. Volvo San Diego stated that they DID NOT check wheel lug torque during Pre Delivery Inspection.Volvo San Diego’s service manager John ** told me that the FSR checked all the lug nuts remaining on the car and they were all “torqued perfectly” - this is improbable since at the scene of the failure I thought I might put the spare on and drive to the dealer - I removed one lug nut on each of the passenger side wheels - when I actually saw the damage on the drivers side I realized what a stupid idea it was and put them back on the car - but the chances I put those two nuts back on at 105 ft lbs with the tiny lug wrench in the car “perfectly” are extremely remote.Mr ** also said they could only get one of the 5 lug nuts on the hub that failed to torque properly, but this damage was due only damage at the time the wheel left the car. I would ask how did they determine this give they didn’t check before delivering the car. I asked Volvo USA to provide the calibration records for the equipment used to install the wheels at the factory in China for the time of assembly. They didn’t even respond to this request - except to acknowledge it was received. I believe Volvo did not properly investigate this incident, they failed to properly back their product and their dealer let me down as a customer by totally ignoring this failure and to my knowledge they still don’t do a basic safety inspection of checking torque on lug nuts before allowing customers to drive away.

I loved my 2011 XC90 when I first bought it. The interior was more luxurious than my previous BMWs. It was spacious, had amazing storage space, and had all the bells and whistles one would expect from a car that cost more than $50,000. The car is almost 5 years old, but from the beginning, there have been numerous unexpected problems. The first came when the CD player broke. For some time after the dealer fixed this, which involved taking apart the dashboard to remove the broken stereo, I heard an odd cracking noise. It turned out to be a long, hairline crack forming in the glass panel that housed the odometer. The crack originated from under the dashboard and was about 3 inches long - no doubt caused when they took apart the stereo. When I took it in for repair, Volvo warranty refused to cover this saying that I had deliberately cracked the glass! There is no way this was possible seeing how I would have had to take apart the dashboard. Nuts! The Volvo repair people believed me but said they werent authorized to fix it given that the regional Volvo repair guru had said no. They told me to call Volvo customer service, which I did, but was denied because they took the word of the idiot who evaluated my car. So whatever, I had to let it go. After all, it was just a crack.Since then, my air conditioning has imploded, shooting shrapnel throughout the hoses and the car and causing two weeks of repairs. The leather on the seats is coming apart and wearing thin. I have to replace my tires every 17,000 miles because of the way the Volvo drives. I am constantly running low on oil between service appointments. And now - and this one is my absolute favorite - rats have apparently decided to get inside my hood and eat through the engine wiring while I sleep at night. Oh yes, Volvo wires must just taste better than those in our BMW or Toyota. This is just another reason why I will never buy another crappy Volvo. I should have stuck with BMW.

This SUV was great the first 7 yr and about 70000 miles then electrical issues started with a slow drain on the battery which we replaced but even with the new battery if the car sat for more than 4 days the battery would have to be recharged. Lived with this for another 1 yr then major issues and repair costs started. Replaced a bad belt pulley ($1200) at Pep Boys after car died on the road. One month later had intake valve issues another $1000. Two months after that heard gurgling noises around alternator after 10 miles of driving car shut down and dead on the road again, not happy with Volvo. Took it to Volvo after $1800 bill and still having the gurgling sound. Now Volvo repair shop want another $4000 to fix something else in the engine compartment, something about rebuilding bushings? Ive had enough, one big nightmare, time to go back to Toyota!

Are there any recalls related to headlights for a V70? My mechanic has tried to replace the headlight bulb but they all last about a day. $100 later, I am driving around with one headlight. It seems like this car has had issues from the beginning. My dealer has never been able to find the rattle in the dash. The steering wheel froze up and that cost over $500. And now the dealer tells me I need the whole new headlight part that will cost over $500. Seems like a 7 year old Volvo that has been garaged all its life shouldnt have that many problems.

I have been a loyal Volvo customer for the past nine years. My first Volvo was a S80 T6. Then, when it debuted in 2004, I upgraded to the new XC90 SUV. Some time later, I purchased the S60 R 2005 (VIN#..) which I still own. Once the new V8 XC90 was released, I parted with the 2004, and bought the 2007 XC90 V8 (VIN#..). Like the S60 R 2005, I still own it.Unfortunately, Ive had many issues with my vehicles that make my relationship with Volvo one that is bitter-sweet. Still, I love them immensely despite the constant frustration they caused me but like any love that is abused, it can change and subsequently turned to anger and feelings of betrayal! All the aforementioned products have, in my opinion, not performed well!With the 2002 S80 T6: I had to replace the timing belt during the first year; it was fortunately covered under warranty!!! With the 2004 XC90 2004: the transmission was replaced, again during the first year and fortunately again, under warranty. They notified me at the time there was an issue with that model. Any company with due diligence knowing this should have announced a re-call to fix the issue at hand.Regarding the 2007 XC90 V8: In 2010, after just three years of ownership, the power steering pump started leaking in addition to the fuel pump needing to be replaced. Additionally, many interior trim components failed in the first and second year of ownership. Despite my belief that Volvo is a quality brand (hence the reason I still own them), my faith in, and loyalty to Volvo in general, is being tested and may be showing signs of faltering! I am sure you can understand this feeling, given the enormous amount of major/catastrophic issues Ive experienced with my vehicles. The major issues alone, such as the power steering pump, leaking transmission, and failed timing belt (During the first year?) not to mention, the fuel pump in my opinion is ridiculous to the point of being absurd! I believe any reasonable consumer would at least begin to question the reliability and quality of any vehicle much less one that rests in the price range and purports the image of High-End Quality that Volvo, to this point enjoys! Unequivocally, none of the components highlighted in my opinion should have failed at their respective time periods and this is despite my meticulous maintenance and appropriate driving standard! People, I dont even take the XC90 off-road!One year ago (late 2009), the transmission in my 2007 XC90 malfunctioned and was again, fortunately, replaced under warranty. People are you with me? That is the second 1-year-old Volvo Ive had to replace the transmission! Wait, it gets better! Exactly one year later, the now 1-year-old replacement transmission in a 2-year-old car began leaking from the transmission seals. I went to the Volvo agency here (of which there is a monopoly) and they stated that the agency was owned by another company when the transmission was replaced and the new ownership/management was not responsible for the replacement of the transmission. Note that they still have the same technicians and staff operating the dealership, only the ownership and company name was changed. They further stated that the new owners are not responsible for any of the parts replaced by the previous owners. I was under the obviously mistaken impression that an official Volvo Agency was responsible for all issues regarding Volvo! Am I or are they mistaken?

We are completely disgusted with Volvo corp and local Ft Myers Volvo for taking our situation like a joke. We were treated terribly at the dealership this last time after a 4 year long battle with our XC90 lemon, that wasn’t recognized by you guys as a lemon. This last time your dealership said we needed a $13,000 engine due to inside damage, which was NOT the case at all. It just needed 1 $80 cylinder change. And then they had the audacity to offer a trade-in value for our car at the ridiculous low price of $9,000. HA what a joke you guys are. Im sooo glad Im not an idiot, as I got WAY more than that somewhere else and didn’t have to fork over $13,000 on a complete LIE. This dealership lies, service sucks and has been reported. I will never drive another Volvo or ever recommend one.

I love my 2016 XC90 Volvo. We built it and in three months picked it up at the dealership. Maybe I am old school but I just dont understand all the hype on the key Fob. It stinks. Most women like me keep their keys in their purse. I placed my purse on the floor in the back seat of my vehicle and then strapped my two year old in his car seat; like I always do. It has been a routine I followed with all three of my children. After I closed the back door I opened my driver door only to find it locked. I went to the back door and that was locked. It was 90 degrees outside and my car was not shaded. My son was inside baking as I screamed and swore. I called my husband to come and give me his spare key.To make a long story short, somebody called the police and he was able to unlock my car quickly. My child was fine. There is no warning or sensor in the vehicle that detects the car key inside. I learned the car will ding if you leave your Fob in your coffee cup holder. No place else! If you drop them on the floor, in the back, anywhere you will get no warning. I still do not know how the doors all got locked. Nothing like technology trying to think for you and doing a lousy job. All these safety features end up hurting all of us in the long run. I learned that I had the child lock feature on in the car and that may have been the reason for the car doors locking.I still dont know and lost confidence in this Fob technology. I am very nervous every time I leave my car and rarely do I have pockets to put the Fob in. I will no longer put the Fob in my purse so I end up carrying it with me trying to unstrap my child from his car seat with one hand while holding this darn Fob in the other. Please Volvo, go back to the key in the ignition. Lighten up with the locking mechanisms making it safer; really. I am a prime example of why cars should not be locking unless you press a key from inside. That is how it use to be. All these sensors for safety nearly hurt my child.

Lately, my VOLVO 2004 XC70 cross county Station Wagon the Low Beam Light not Working and also I need to have a change oil for yearly Services. But before I make an appointment to the Volvo Service, I make sure to check my car the Low Beam. I change both bulb to a new purchased and working bulb. The one on the left did not work. So possible just a fuse. I check the below base of the car and no leak at all, as usual I do before the change Oil appointment. After I made an appointment, the VOLVO advisor recommend me to have a total check for the 90K so easy to know whatever to be recommend for the car. I received a call after an hour and told me that there is leaking in the car and the crompton leak need to be fix and cost me $1400.00. So I told them I just need the change oil and fix the bulb, and even told them that before I went to them, there is no leaking before I sent for service. After the service, I went home and see again below the car and has no leaking. The following day upon I start my car in my car garage and back off, I see drops of oil in the floor. I know this will happen by denying their recommendation. See How this Dealer are doing instead of helping the consumers, instead just for their commission and continue to fool they keep in recommending such unworthless info. I am not telling all of these Advisors. My Mercedes Benz just happen I have a good Dealer Advisor who help us a lot by not making us fool.

Four months after purchasing my 2019 XC90 (previous service loaner) from the Santa Ana, CA dealership a spontaneous crack appeared on my windshield starting from the top of the windshield and radiating downward from the middle where the rearview mirror/sensory console is housed. This crack occurred while parked in my driveway at home. I reviewed security cameras to confirm no foreign object had made contact with the car or windshield. I read about a similar experience online in Los Angeles with the crack originating in the same place and also without any indication of impact. I opened a claim with Volvo. They had me drive to the dealership to have a service advisor inspect it. Ironically, on the drive over for the inspection the windshield was struck by some kind of pebble or debris on the freeway. This was very obvious to me, I saw and heard the impact. As a result, my claim was denied, they claimed the crack originated as a result of the impact. I had allowed a couple of weeks go by before getting into the dealership and took pictures of the affected windshield as soon as I noticed the crack had appeared and at multiple other intervals to capture different periods of time and changes prior to going in. I had a dozen pictures, from different times, all prior to the day of the visit (and impact) as well as pictures from the day of the inspection and impact. In my communications with Volvo customer care team I asked for my pictures to be reviewed since they clearly corroborated my assertions. I explained, in great detail, what I observed that happened, provided similar cases I researched, offered more than enough evidence. Given the impact marks that are clearly visible in the pictures on the day of the inspection, and not present prior to, in addition to the location of the start of the crack and how it spread, its quite obvious that the impact point was not where the crack originated but I feel that Volvo was not interested in doing the work or putting in the time to make this right. They seemed more interested in maintaining the original decision, which was made without a complete review of all the information that I tried to present. I followed up by providing all of the pictures and explanation to substantiate my claim, requested a appeal with a detail account of the information I observed and was providing and a received a simple three sentence response saying sometimes customer dont agree with their decisions and there is nothing they can do about that. Youd think a company of this caliber would strive for better customer service, especially considering this is a $75k vehicle to a new customer. Needless to say I will never purchase from Volvo again.

I purchased a 2005 Volvo v70r with 95,000 miles on it. I was nervous about buying an R because they are very high performance but all of my other Volvos (98 v70 t5, 98 s70 t5) were very reliable cars. My other v70 went to 340,000 miles on original engine and transmission. None of my Volvos have ever left me stranded. I have not had any mechanical problems with the R model other than having to replace an air conditioning component, which was about $800 I have heard that some of the older XC90s have had transmission problems so I would probably never buy one. I feel the more expensive parts are worth the quality and value of the car overall. You get what you pay for and I feel very safe driving my car. It handles amazing and I would never drive anything else. I just like driving a heavy well engineered well made cars. Some Volvos are lemons Im sure, but other car makes lemons as well.

A general $100 inspection and oil change turned into a $4,900 repair bill. In short Volvo of Oakville removed an integral part on my car without warning or consent. 2000 KM later the car died and was towed to the nearest Volvo dealership who examined the car and determined the part removed by Volvo of Oakville allowed water and debris into the engine bay, causing the timing belt to slip and ultimately resulting in $4,900 of damage.On August 13th, 2013 I took my car to Volvo of Oakville to be serviced in advance of a drive to Winnipeg and back. Upon completion of the servicing I was informed there was a defective part called the belly pan which was removed without notice or consent. I was advised that they were unable to replace the part because it was not in stock. I asked how the removal of this part would impact my trip and was informed it would not, and that I could travel to Winnipeg as planned. It was recommended I return before winter to have the part replaced.August 24th, 2013 I drove to Winnipeg. On the morning of August 26th, 2013 I departed Winnipeg to come home. My car broke down 100 KM into the trip. I had the car towed to Volvo of Winnipeg where they inspected the car and provided a diagnosis that the missing belly pan allowed water and debris into engine bay, and caused the complete engine failure resulting in $4855.06 of damage. These findings by Volvo of Winnipeg are in writing.I called Volvo of Oakville to inform them of this and ask for their assistance. I invited them to inspect the car before authorizing any repairs. They declined. Instead, they directed my concern to Volvo Canada. I spoke with Volvo Canada and they assured me my grievance was with Volvo of Oakville. I was stranded in Winnipeg. My only option was to have the car repaired in Winnipeg at my own expense. September 9th, Volvo of Winnipeg completed the repairs and I drove home. September 16th, I detailed my position and emailed a request for compensation to the President of Volvo of Oakville. September 17th, the Service Manager at Volvo of Oakville replied and we began a month long exchange of emails in an unsuccessful attempt to resolve my grievance.CORE ISSUE:It was negligent of Volvo of Oakville to remove an integral part from my car. Not only was the part removed without my consent, Volvo of Oakville removed it knowing they did not have a replacement part in stock. In addition, Volvo of Oakvilles recommendation to travel without this part is grossly negligent, especially since written evidence provided by Volvo of Winnipeg points directly to the car failing because the belly pan was not there to protect against water and debris. I have an audio recording of Volvo of Oakville technician, Andre ** (who I have been advised is no longer employed by Volvo of Oakville) recommending I travel to Winnipeg and back without the belly pan. This negligent recommendation lead to the failure and damage to my car.Volvo of Oakville has challenged the competency of Volvo of Winnipeg. In addition, they have denied that they recommended I travel to Winnipeg without the belly pan even though I have an audio recording of the technician recommending I *do* travel to Winnipeg without it. Do yourself a favor and do not have your car serviced here unless you are independently wealthy and LIKE BEING WRITTEN TO IN ALL CAPS BY THEIR SERVICE MANAGER MICHAEL **.

Has anyone else experienced premature brake wear on their Volvo (we have 2018 XC90). We were advised at 30,000 gentle driven kms that we need new rotors and pads. When we questioned the dealership on this they told us that Volvo brakes arent meant to last like the other manufacturers. They claim its for safety reasons, we dont agree, nor do the multiple mechanics (some Volvo mechanics) we have talked to since. Would love to hear if anyone else is experiencing this as well as it is a concern.

This is the second XC 70 I bought new. Both cars required some costly repairs at about 100,000 km. On my current 2008 XC 70, the fuel door locking mechanism failed in spring 2012 at 95,000 km. The failure caused the fuel door to stick visibly open. The part that broke looked like a $3 plastic part. However, the repair including labor came to over 300 dollars Canadian. I am angry about it because in order to save a few pennies on the locking mechanism, Volvo put an obviously cheap part in, which failed prematurely and necessitated an expensive repair.In Jan. 2013, at 108,000 km, the valve that regulates the pressure in the tank and recirculates fuel vapors into the engine failed. This was indicated by the Check Engine light coming on. The replacement of the valve, including labor, is over 500 dollars Canadian. According to the service technician, it is quite common to see this part fail between 100,000 and 150,000 km. These types of failures dont fit with the image that Volvo is promoting that Volvo makes solid cars that are designed to last. At this point, Im not sure if I will buy a third Volvo. Perhaps Nissan, Toyota, Audi or BMW stand up better.

After 1.5 years we are still trying to get satisfaction on the leather seats. FYI, Volvo went to a new green dying process and it is not working. Within a couple of months, the color was flaking off our new car seats. There are no children, no pets, no abuse. I know I am not the only one with this problem. Im now working with Volvo customer service after the district rep agreed to replace only 1 seat cover. Gee, how generous. You are going to replace one cover on a $38,000 car (2010 S80)? I should have a reply this week, maybe.

I notice that there are no complaints about the Volvo 240! We owned one we affectionately named Christine (1983 turbo) and she saved my life in a collision with a Honda convertible that rear ended me. The Honda: totaled. Christine: NOT A SCRATCH. The police officer standing at the scene (who saw it was the driver behind me at fault) said to me, Lady, you could drive that car through a brick wall and it would not get a scratch! We just purchased an S60 for our daughter and after reading some accounts here has made me a little preoccupied. Perhaps we should have gone with the ol 240! We currently have a v70 wagon that is reliable but does have its share of repairs.

I had service performed on my 2005 XC90 V8, replacement of a serpentine belt and a pulley, at Chase Parkway Volvo. Later, the service manager states that I need to replace an additional pulley and tensioner as well as tie rods in my front wheels. I wondered what my tie rods had to do with the serpentine belt repair and why was I not informed about the additional pulley and tensioner. At the same time, I was informed on the belt and pulley which was the reason the vehicle was in for service. Well, I did not let that dealership do the additional work. So when my SUV was finished, I noticed that the check engine light was on. I immediately turned off the vehicle and entered the service shop informing the tech that did the repairs and did the very long test drive that this light was on.The tech quickly stated that, Well, it was not on when I drove it and then walked out to the car and found what I told him was in fact true. Okay, so the SUV was brought back into the shop and connected to the computer. Within seconds, it showed codes. The tech claimed he did not know what the codes meant. The service manager then came over telling the tech he had to stop working on my SUV and go deliver a new car. Next, the service manager told me that if I wanted him to check the SUV any further, I would have to pay for it. I told the manager that the light was NOT on when the SUV came in for service. The tech turned off the warning light, told me that the light may come back on but its okay to drive. I asked for a copy of the sheet with the codes and left.Just after a short drive home, the check engine light comes on again, so I made an appointment with another dealership in Milford, CT. I told the service advisor I wanted to have a tensioner and pulley installed as advised by Chase Parkway Volvo. Well, once the tech from CTs Own Volvo looked at the sheet I gave them showing the codes, he knew just where to look and found what he needed then. This tech found that the MAF (Mass Air Filter Sensor) wiring harness was PINCHED and he also found that my oil dip stick was missing. After further inspecting the XC90, he determined that I did not need to replace the pulley or the tensioner nor did I need tie rod, as claimed by Chase Parkway Volvo. CTs Own Volvo tech made a repair to the wiring harness and made a temp fix to the dip stick shaft because the dip stick needed to be ordered.I drove back to Chase Parkway Volvo and requested they return my oil dipstick. Of course, they claimed they had no need to remove it and did not know where it was, never saying anything about where I had the XC90 serviced Chase Parkway BLAMED the Other Place for removing the dipstick. I talked to a female who claimed she was a Part Owner. Her first offer after denying that they had anything to do with its disappearance is paying half then after coming back from the parts dept, she asked if I would pay $12 for a new dipstick. A few days later, I went to pick up the part and the parts manager told me NO CHARGE. Okay fine, thats how it should be.Now, I had called Volvo of America and filed a complaint that Chase Parkway tried to have me pay for parts that I did not need and that the oil dipstick was missing, the MAF wiring harness was pinched and the issue regarding the check engine light. Okay, a few days later after filing the complaint, I was contacted by customer service of Volvo of America and informed that the regional manager for that area would be informed of the issue and that I would not be informed as to what the outcome was. They wanted to keep it In House. Now, there are two invoices from two different Volvo dealerships saying two different things, one showing an additional charge for repair in the amount of $1,300 and one that states that those parts are not needed. I filed with the BBB and that was a waste of GOOD time. Of course, Chase Parkway denied and made excuses for everything, but they could not and would not explain how my SUV was damaged and came up missing the oil dipstick. They claimed they spent over 30 minutes looking for reasons the codes appeared and did not charge me. They stated I refuse to let them make the repairs meaning install the additional parts pulley tensioner and tie rods. They denied doing any inspection and that the MAF was nowhere near the repairs they made. They refused to explain how and why they found I need tie rods since they did not do an inspection. The tie rods are in the wheels a good distance from the engine. Now the MAF is located as you face the SUV on the right side and it is under the air filter enclosed in a box that requires Special Tool to remove.To date, Volvo of America has made NO EFFORT to examine the XC90 to find out if in fact Chase Parkway tried to charge for repairs that were NOT NEEDED, or if CTs Own Volvo did not do the inspection to Volvos standard. What Volvo of America did was to COVER UP for a BAD dealership. I will not buy another Volvo EVER and I have been buying them for over 30 year. This XC90 was my 8th Volvo. I cant drive the XC90 further than 25 miles from home in fear that the transmission will stall again while in traffic. This is a major safety issue that Volvo HAS NOT addressed. I suggest that if you buy Volvo, DO NOT buy at CHASE PARKWAY VOLVO, Watertown, CT. Should you do, then make sure you keep an eye on what work you have done and all parts they charge or claim you need.

If you have a Volvo car I hope you do not have to buy Volvo parts for it. I needed the plastic back part of a wing mirror and had to pay 120 for it and had to fit it myself. It is just a rook off for something they paid no more than £5 for.

Purchased this car, and while driving on the freeway ran out of gas. Estimated mileage had shown I had 50 miles to go, when I ran out. Since I was on the freeway, I had to quickly pull over and it caused me to hit some home. A bit of damage happened to the front of the car. Sensor cap fell off. Volvo offered to only replace that. Dealership had to replace the fuel gauge, and the gas door (that wouldnt open). A lot of faulty sensors with this car. Rear camera stops working when it gets wet. Air conditioner randomly stops working. Front driver’s side window rolls down slowly. Can keep the air conditioner running when you lock the car from the outside, as it shuts down the engine. Radio always seems to be playing when car is off. The self braking system goes off randomly, almost causing crashes. Bought this car because it’s a Volvo. Suppose to be safe for the little family... Its not.

This is the third time this has happened. There were temporary fixes the first two times to the tune of several hundred dollars. Now, Im told the only fix is to replace the entire panel at a cost of over $1,500. Its too much money for a used car and I cant afford it anyway, the speedometer, tachometer, nothing works, no lights and a warning that the airbags are not working either. This is a safety issue and should not Volvo be held accountable and made to recall and repair such an occurrence? That model car is known to have problems all over the US and Europe. The web is full of complaints. Is there not an agency in our government that deals with such safety violations and helps victims get relief?

I bought a pre-owned Volvo S80 for my son for $6,000 with 83k miles on it to see him through college thinking that hell be safe in that car. We are required to smog our cars every other year so I had work done on it. However, it would not pass the inspection. Well, that turned out to be a nightmare and a loss of more dollars. So, I sold the junk for $2,300 and let the buyer know what problems we had. We have decided to stick with Toyotas and Hondas excellent vehicles with none to minor problems, purchased new or used.

Volvo XC90 - Do not buy this car. I bought one brand new from the Ontario dealer. I have had one problem after another. Most were minor, but annoying since my closest dealer is 1 1/2 hours away and they dont offer authorized repair anywhere but at a Volvo dealership. Now at just 60,000 miles, the transmission and drive shaft have to be replaced to the tune of $5000+. If the dealer does the repairs, it is $8000 and Volvo wont help one bit. Talking to my local mechanic and reading the blogs, the Volvo SUV have had a lot of major mechanical problems. Do your research, do not buy a Volvo SUV. You will be sorry.

The dealer I got this new Volvo semi truck from is CIT Trucks Springfield IL. The front wheels came loose, wheel bearing loose, tool box doors loose, but driveshaft has damage the whole driveline. This truck is not safe. Video on Youtube (Volvo truck shakes).

My transmission is bad and when I brought it in, the service people ignored my problem. They said that’s the way the car is. This is a brand new car and the transmission should work perfectly.

I purchased a Volvo XC60 in January 2010 and it has been the car from hell. Not soon after purchasing the car it was blowing fuses. I took it to the Volvo dealer in San Antonio and they fixed it. Not soon after that, we had to bring it back because the cigarette lighter in the back seat didnt work. We dont smoke but we use it to charge our cell phones. That was fixed also. When we purchased the vehicle, we had the dual DVD players put in because we do a lot of travel. They stopped working and we had to take it back in to get that issue resolved. All along I am telling the service center that there is something electrically wrong with the car. They continue to deny it is. In August of 2012, we are bringing our daughter to college and the battery dies and leave us stranded. I take it back to the Volvo dealer and was told that I have to pay $300.00 so that they could put a battery in the car to diagnose it. Wow! How far have customer service sunken over the years? I spoke to the service manager and after many conversations and my holding steadfast, he decided they were going to resolve the issue with no cost to me. But the person at the service center wasnt informed and when I showed up to pick up my car, he handed me a bill for $2,300.00. The bad battery cause the sensors for the air bags to go bad and they had to be replaced. I immediately asked to speak to the service manager and he informed me that it would be no cost to me. His word held true.December 30, 2013, 16 months after being stranded the first time due to a bad battery, I was stranded again while traveling. The battery died and I received a message on the console that said Reduced Performance. The car was barely capable of driving 5 miles per hour. I called the service center in San Antonio and was told to bring it in. The car is not drivable, the battery is dead again and he says to drive it in. While I am on the phone with him, the reduced performance light goes off and a service engine light comes on. When the service engine light came on, the car became drivable; therefore, I drove back to San Antonio. When I attempted to drive the car to the Volvo dealer the next morning, the battery was dead, Service Engine and the Reduced Performance lights were on. I have read several customer complaints that point to electrical problems and I know for a fact that this car has electrical problems.I called the Volvo Company of North America and spoke to them about the horrible customer service and support I received in San Antonio and asked if I could have the car towed to Austin which is not that much further from me and I was told to call the service manager in Austin and talk to him. I spoke to the service manager in Austin and he told me that I need to make sure that if I get it towed to Austin to confirm that there are not any additional charges that I may be billed for having it towed to Austin. I called the Volvo towing service and she stated that she would call Volvo to get approval and she immediately called me back and said that no one answered because they were closed for the holidays.I was going to trade my XC60 in for a XC90 but after my experience with Volvo and seeing all of the mistreatment of other Volvo customers, I have decided to go back to Honda and/or Toyota. We own a 2003 Honda CRV and it has never given us trouble. I agree with one of the other complainants, there needs to be a class action lawsuit against Volvo. It is a shame that we spend thousands of dollars as consumers and dont get the needed oversight to protect us as consumers. I am going to continue to bring this up until someone decide to listen and do something about all of the terrible service and rip offs happening to me as a consumer.

I have a 2005 XC90. I have had a rubbing noise coming from my car from the last two years. I have brought it to the attention of the dealer, who says it cant be replicated. But every time I sit in the drivers seat, I hear it. In fact, passengers have complained about it. Only the dealer cant hear it. This is when I had a warranty on it including an extended warranty. Today, the dealer can replicate it and they hear it loud and clear. But alas, my car now is out of warranty. Herb Gordon Volvo says it is my angle gear and wanted $3k+ to fix it, used part at $1.7k + labor. I found a used angle gear with 37k miles in a salvage yard and put it in, but the sound is still there. Then they blamed my after market brakes which I put on well after these complaints started. I also had issues with loss of power especially when driving during cold weather. Then now radio is dead, no lights or sound coming from it. Dealer says $1.2k to replace the ICM. I got another ICM from a salvage yard and it does not work either. I have friend who has a similar XC90 with same radio type, that does not work either. But my ICM works on his. I cant understand Volvo. What used to be a very reliable car with a safety record has turned into a safe car that is impossible to maintain. Problem might be with these dealers. In my opinion, if the dealer had diagnosed it right when it was under warranty, I wouldnt have this problem now. Volvo, you need to rethink your strategy. As far as I know, this is my last Volvo.

This review is describing the experience with 2021 Volvo S60 T6 AWD Inscription, having last for VIN digits **. The car was ordered in June of 2020 and delivered to the dealer from factory on 10/23/2020. It was equipped with all available options, including Polestar software, with out-of-door price of $57,450. The car was received from the dealer (Volvo Cars Mission Viejo) on 10/29/20, approximately 90 miles away from my residence – no San Diego dealer was actually willing to order the car using preconfigured specifications from Volvo website.The car failed at mile 28 away from the dealership – the odometer was at 34 miles. The first indication was that “signals are at fault”, immobilizing the left turn signaling. When the dealer was contacted the same afternoon, we were told that the car needs to be towed in (from 90 miles away), since one should not drive without operational signals. We never heard from them again. That was just the beginning of the S60 experience.During the next few days, we tried to contact Volvo directly, who advised us “that it is now dealership problem”. Not receiving any response from Volvo Cars Mission Viejo, we tried to schedule local (San Diego) service. We were put thru gauntlet, being berated by “why did you not buy the car from us” and “it serves you well since you did not buy the car here”.Finally, the car was taken to San Diego Volvo, by scheduling the appointment and the car loaner. The “customer adviser” did not show up at scheduled time; we were told to “wait until someone shows up”, since “he owns the appointment”. Hours later, he did show up and informed us that there is “no car loaner” – in spite of guarantee that one would wait for us. Having no choice, we left the car with the dealership overnight.The next morning, I was informed that the car is “repaired” – the claim was that the entire left-side electronic module (responsible for 360 camera and signaling) was faulty and was replaced. Attempting to collect the car the next day, we were presented with the same fault (no signal, no 360 degree camera) and were sent back on our way (sans car), forced to leave the car over the weekend. The next week, we were summoned again to collect the car. This time around, the car functioned for 3 (three) full days, resuming the same fault. It then escalated: it refused to start, at random intervals.We are now stuck with a brand-new vehicle (less than 500 miles on the odometer) and no recourse other than to hire an attorney. As far as buying this car – please pass. While it looks good on paper (which is why we bought it), it is the most unreliable vehicle I have ever had – including the garage queen Audi Q5. When it does drive, it is inferior to A4 and much, much worse than any Lexus sedan we owned (LS and GS). Any comparison with BMW 3 series (presumed competition) is just laughable – its handling is boat-like for anyone accustomed to BMW precision and stiff chassis. However, much, much worse than the vehicle is actual Volvo customer “support” – it turns out that there is no such thing in existence.

Last spring, we went on a vacation and left our 2010 XC60 parked in our garage. Upon returning, the battery was stone cold dead. After getting Triple A to jumpstart it for us, we drove it around for a while and were able to start it after. The dealership said we should put a trickle charger on it if were leaving it for that long. We just returned from a four-day trip with the XC60 parked in our garage and its battery is again totally dead. I have never heard of the need to put a trickle charger on such a higher-end car if its being parked for four days! We cant use it to take us to the airport and have confidence that it will start when we return. Airport parking lots dont have AC outlets to plug a tickle charger into. Im a bit disappointed, unless there is more information I need to know?

The 2020 XC60 & XC90 models have a design change which removed the door runner at the bottom. Bad design, as this is where most the road debris, mud and water enter. It doesn’t enter the inside of the car but its a mess after a heavy rain or car wash and Im left to clean and dry all the seal creases and door jams to prevent mold or rust. Would have reconsidered this car if I had known. Love everything else about the XC60 so hoping Volvo steps up and makes a rubber runner to replace the cheap seals.

I will never purchase another Volvo. I have a Volvo S60. I have spent a fortune on the maintenance of this auto. Things I had to repair now I am reading should have been under extended warranty, that cost me thousands to repair. I am the only driver, and the car has always been well maintained proper services. My driveway is on a hill. Today, I put my car in reverse with the brake on. The brake did not work. Car started across the road, almost smashed into the house across the street but for my quick thinking. Called the dealer, said pump the brakes before you start the car, and costs another $140.00 to fix. Volvo, your cars are an outrage, poorly made, not what one would expect for the price of the car..

Im writing you in frustration and disappointment as to the very poor customer treatment Ive received from Volvo USA. Ive many emails on file, between us which cover the situation. It has to do with an engine fire to our 2009 S80. This was well documented in a recall of this car and model year. Our Volvo did catch engine fire due to the exact circumstances as outlined in the 2009 recall. Volvo agents inspected the car, it’s obvious the car fire is precisely as described in the recall! I sent Volvo service records and a complete CarFax history, proving this car has been impeccably maintained exclusively by authorized Volvo dealers. I’ve accumulated a lot of data, that IN FACT our model and year WAS on Federal recall lists for this exact situation. Our Volvo is a total loss. The engine fire left it with no useful value to anyone. We need to buy another car but unable to afford one at this time. I appeal to you to find us a way through this loss. ++++++++++FYI: Volvo Recall R214: Engine Cooling Fan Module/Johnson Electric - 2009 Volvo S80. This situation may result in loss of cooling system function and engine failure. The driver may not have sufficient time to react to the warning light(s) or the text message in the instrument panel, increasing the risk of a crash. Engine And Engine Cooling — Cooling System — Fan. Volvo is recalling 17,614 MY 2008-2009 S80, V70, and XC70 vehicles. The engine cooling fan may stop working due to a software programming error in the fan control module (FCM). Summary: On certain passenger and sport utility vehicles, under certain operating conditions, some electric cooling fans may overheat potentially causing heat damage and, in rare instances, a fire in the engine compartment. Consequence A FIRE IN THE ENGINE COMPARTMENT COULD OCCUR.

I love my Volvo wagon. Its very reliable and I like the color. I like the moonroof, the power windows, power locks, air conditioning and heated seats. It gets great gas mileage. Its an automatic and I love that. It also has 4 doors and that I can fold the back seats down to move large items. The back is also big enough for an air mattress for camping. I love how it drives and I like that its a turbo. I also think its cool that the headlights have wipers.However, I wish it had 4 wheel drive for snow and icy conditions. It does have a setting for snowy weather but I havent had to use it. I also wish that it was a newer model, just for the cosmetic reasons. I also wish that I had a newer stereo and I had my CD player worked. The tape player works so I can use a tape adapter to listen to music, but I wish it had a Bluetooth wireless connection or auxiliary cord as well.

I bout a new Volvo XC60 in 2013 so far I have that many problems really. Today I was looking under my SUV and I noticed that the muffler bracket is so rusted that I cant believe it hasnt fall apart. After 3 years seeing all that damage it bothers me because if Im buying a $40,000 SUV I expect much better quality. Have anybody had similar problems?

My 2013 Volvo XC90 has a warning to service the Anti Skid system. This first happened on Jan 9th, 2016. I called Glen Cove Volvo the first thing on Monday, Jan 11th. Glen Cove Volvo said they could not even look at my car for two weeks due to capacity issues. I offered to have it fixed at my local shop if they reimbursed me (since this is under warranty). They said that is not an option. I was told to check other Volvo dealers, the next closest one is 30 mins away and they had a one week wait. So Volvo has left me with no options. I now have to drive a week in NY in January with potential snow and ice with no anti skid system because Volvo obviously does not care for its customers. I will never deal with any Volvo dealer again.

Our Volvo has been in the shop for endless warranty repairs. Now, our warranty has expired. Each time we travel to Ithaca, NY to have the car repaired, it costs us $64.00 in fuel costs as we have to leave the car there a day or two and it requires two trips with two vehicles to accomplish this. Is this just a financial burden we have to accept?

Searched and waited for the color combo and features on this car. While waiting I should have done some homework!! I take my car to the Mission Viejo Volvo for service, when purchased a seam of the leather was coming out, had to take it in three times to get if fixed and made sure they didnt just shove it up with a screw driver like the first two visits. THE CAR RUNS OUT OF GAS!!! Your control can say you have 30 miles or 50 miles... you will still run out. We dont let it go below 100 miles, the GM at Viejo after bringing me in his office and closing door said there is just no fix for it.The parking brake goes on while you are driving or stopped in traffic or at home and cant get it out of park... Very nice with the other patient drivers honking!!! This is my second time back in 6 weeks for brakes. First week in July they said they replaced brakes, pads and rotors! However I keep ending up in the middle of the intersection, well you guessed it less than two months later same problem. Manny says I have a lot of miles on the car so makes sense, never checking the records to see that it was just done. Just told me it was going to cost a lot.Also brought it in because the car sounds like a muscle car, the service guy asked me if I made it sound that way... Oh yea, sure. Pretty blonde mom with three kids wants to sound Gangster. No its only that the catalytic converter has gone out, they have ordered one. Maybe another week. They have had it this time three weeks. They said they were working on all the other computer problems while they wait, and may have to send a guy to school about how to fix the whole parking brake issue. My reason for buying the car was I have two new drivers in the family. They wont touch this cheered safety vehicle. Its a nightmare. Since I have had the car 10 months, they have had it 10 of those weeks and counting in the service department. Help, anyone, help me get free of the monster on wheels!!

We bought a 2015 Volvo S80 Inscription package. Has been a fabulous car. However after 3 years of use - the leather piping around the drivers seat has become unstitched and the plastic insert is coming out. Sent a photo to Volvo and they stated not a defect - it is due to wear. Therefore not covered under the warranty. My husband weighs 140 lbs and I am 120 lbs. It is unbelievable that this would happen after 3 years. I have a 2008 Audi TT with leather seats that are pristine after 10 years. They quoted us $1400 to repair. Absolutely insane. Will not buy Volvo again.

I too purchased a 2009 Volvo 780 from TEC Volvo in Portland in May 2012, with 436k miles. The list of repairs is extensive and ongoing to this day. Started from second day of ownership with 4 batteries and has grown to include the following list, minus dates but all documentation is at hand: 1. 2 CAC 2. 2 turbo to CAC pipes 3. 1 CAC to intake boot 4. 2 belt tensioners 5. Idler pulley 6. 1 alternator 7. 1 differential pressure sensor along with cleaning of venturies. 8. 4 boost sensors (2 on manifold, 2 on mixer box) 9. Exhaust manifold 10. EGR 11. Injector #3 and 6 injector cups 12. 1 turbo 13. 1 bellows pipe (flex pipe on exhaust) 14. 1 clean 7th injector. The next day, replaced the 7th injector. 15. I-Shift transmission (thankfully under warranty) 16. Clutch - one month after transmission along with several trips for engagement and disengagement issues resulting in several thousands in bills just to find the transmission had the wrong programming 17. Rear ends and power divider rebuilt because of broken thrust washers and damaged gears. 18. Brake shoes, slack adjusters and chambers on both rear axles. 19. Several air leaks 20. Exhaust clamps had to be replaced because they failed behind cab. 21. 3 rear suspension leveling valves 22. 1 cab leveling valve 23. Fuel pump/power steering pump 24. Engine wiring harness 25. Manifold and EGR gaskets due to leaks after repairs. 26. Hood struts 27. Shocks all around the truck28. Had to replace all ten tire because of some kind of foreign substance inside destroyed the internal lining of the tires (looked like grease or tire goop in large quantities.Now, I just yesterday spent $500 to dyno the truck and it falls on its face so bad that they could not complete the dyno test. Lost 58hp in 160rpm drop and now Volvo tells me I need 6 injectors and cups which runs 5-6k dollars and the problems continue. One thing that has plagued me since purchase is fault mid 128 sid 102 fmi 11 manifold boost pressure/root cause unknown. Tens and tens of thousands and still no fix. In 13 months of ownership, Im over $50k in repairs and another $50k+ in lost revenue and down time. Damn ridiculous if you ask me. Im broke and Volvo keeps playing guessing games and throwing parts at the truck instead of fixing the POS.

I bought a 1998 Volvo Cross Country v70 AWD turbo charged station wagon. Within a day of purchase, the car overheated. The lot said to bring it in. The car sat there all day and I picked it up untouched. I had the cracked radiator replaced, only to find it started running badly. I put it in the shop, they still have it; $2,400.00 later, the third gear was shattered. Turbo is completely missing from the car, as well as rear drive line, so it is neither all wheel drive or turbo charged. The fuel injection system needs to be replaced, it wont pass smog and the lot (Robert **) has not paid DMV fees that I paid to him. There are no plates for the car. I have begun an investigation for fees and plate with DMV. Also, the front two tires were bald at purchase and I had to replace them. I found out the car has a salvaged title. I bought the car out of desperation for $3,900.00 and after repairs, it will cost almost $10,000.00. What can I do legally with this terrible as is purchase?

2016 Volvo XC90 Two Months Old - Electrical Issues: Dealership was very good about giving us a loaner car but they are clueless about what is wrong with our vehicle. We had been having issues with the center console and dash screen going out. It would go out twice and then reload. Very dangerous as the speedometer blanks out while driving. My husband and I were on a trip when it blacked/blanked out and after it load we smelled a burning smell and smoke came out of the Center Screen. I have had this car only two months and have rough 4,000 miles on it. The dealership had it for a week and did not know what the problem was and indicated it was probably because it needed a software update. Common Sense would tell you if there was smoke and a burning smell that it is something more than a software update.I contacted Volvo who sent out a tech only to be told the same thing. When they went to move the car. The car would not start and the car had to be jumped. They indicated that they put meters on the battery and that nothing was wrong but they would keep it overnight to make sure it would start in the AM. The car did not start and again I am hearing that it must of happened as a result of the software updates they made. This is the fifth Volvo I have owned and never have I had these types of issues.While I can appreciate it is a new vehicle and a total redesign of the vehicle they really should know how to address these issues or at least say they will work on it until they can find out what is wrong rather than expecting me to take it home which is an hour and half away until the next time it happens. So disappointed given their corporate philosophy on safety as clearly there is an issue one that involves safety and waiting on the shoe to drop is not OK especially given the amount of money we paid for the car because they dont know what the issue is. They released today photos of the new S90. I would definitely steer clear of either of these cars until they gain experience and knowledge of all of the electrical components of these vehicles.

Volvo financing refused to correct a charge off that was not paid on an earlier Volvo lease even though we demonstrated that they contacted me at the wrong telephone number about the debt. Volvo tanked my credit score and refuses to make it right. Needless to say I will never purchase/lease a Volvo ever again.

I bought my Volvo in 2012 and it was brand new at the time. I have had minor, manageable issues with Volvo ever since (replacing fuses, replacing a rear shock, etc...). However, while bringing it in for my last service, I completely ran out of oil on a secluded road with very little cell service (I was so lucky I could call for help). My oil pressure light came on and I pulled over immediately. When I checked the oil, there was not even a drop. I called Volvo and they said to continue driving until my car could go no further, seriously?! I called my father-in-law and he brought 4 quarts, which we added, and it barely registered on the dipstick.Volvo currently has my car, is replacing the piston rings, since that is what caused the engine to burn oil. They gave me a loaner car for a week. They admit that this is Volvos fault and are replacing the rings at no charge to me. However, after I started doing extensive research into this issue, I stumbled across a recall on my car. Volvo recalled certain 2011-2012 vehicles that were not alerting the driver of a low oil pressure situation. After calling and talking to the General Manager at Smothers European in Santa Rosa, I was told that they have made at least 10-12 of these piston ring repairs, and replacing the rings is what Volvo has advised them to do. I dont think that is acceptable. Any kind of engine problem, especially running on no oil, really damages the entire engine. I would be happier if they replaced the whole engine, but not satisfied.For something that is a design flaw with Volvo, customers are being forced to accept a flawed product, which will greatly reduce the cars resale value. This is unacceptable and Volvo needs to compensate customers appropriately to stand by the companys claim that their core values are quality, safety, and environmental care and that they are working with energy, passion, and respect for the individual.

I purchased a 2001 C70 Volvo with 110,000 miles three months ago. The car ran like a dream. I checked the Carfax. It has perfect maintenance records. Two weeks later, the transmission between 2nd and 3rd started kicking. I took it to a Volvo dealership and couldnt find the problem, because its so sporadic and nothing showed up on the computer.

I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested the CarFax. I noted that it stated that the transmission was replaced in 5/09 by a Volvo dealership. I felt secure knowing the history of the car. I was hit by a drunk driver and he totaled my car. After the accident, I needed a car that would make me feel safe. That is important, I was afraid to drive after the accident. Also, 2 weeks before my accident, my daughter-in-law was killed in a car accident and left me with my 3 grandchildren. The purchase of this car was to assist me with safely transporting my grandchildren to their different events. I like the fact that it has a 3rd set of seats for the little ones. But I was very sad when the transmission light came on and the car started weaving. After researching on the internet, I found out that what happened to me was not unusual, that many people have been complaining about the same thing. Volvo XC90s from 2003-2005 have an increase incident of transmission failures. I called Volvo of North America and they told me to call a dealership near me. I did and the (Steve) manager of service at Superior Volvo in Missouri said that he would call the regional manager to see if they would do a goodwill repair/replacement since the transmission was just replaced 2 years ago. Steve (manager of service) called me back and said that they could not do a goodwill replacement at this time. I called Volvo of North America back and explained to them what the regional manager had said, that they would not replace the transmission at their expense. The lady at customer service for Volvo of North America said, after contacting (Steve) the service manager, that since the warranty is out, they are not responsible. So I guess if I replace the transmission, I should only expect for the transmission to last for 2 years. Why would I replace it if it is only going to last for 2 years or less? I worked hard to save for this car. I paid cash for this car, no financing, nothing. I thought I was buying a car that me and my grandbabies would feel safe in. I have contacted the Federal Trade Commission and have a reference number if you need it. I have also contacted the consumer protection division of my state. I dont think it is fair to ask me to pay for a part that is defective and the company had always known about this problem. Where is the fairness? Someone told me to sell it to someone else and get my money back. I cant do that. I wouldnt be able to sleep at night.

Volvo is very good and decent. I like the tape in the car. I like the size as its smaller and compact. It has nice color, comfortable seats and great design. Overall easy to drive and to park. But it is too expensive, hard to maintain and do repairs for. It is a bit unpractical and a bit weak for longer distance. It is too much of a city car and not functional inside for water bottle area and trunk opener. There are a few features that should be improved over time, but not a bad model.

Beware, I leased a Volvo XC90 Inscription, on February 2020, at the first week wheel start shaking while braking. This week again took it to service as warning for ABS, hand brake and transmission went on. Two days later I was told that one part is back ordered for at least two weeks, call customer care and was told that they will record the issue, in the meantime I am driving an old Nissan that was given as a “loaner”. I guess I have to get use to this old Nissan and pay for top of the line Volvo!

2010 Volvo XC60 T6. Bought car new in 2009. Ran great for first 2 years. At 150,000 km the rear differential failed ($11,000) and was replaced with no assistance from Volvo. The heater fan developed an annoying chirp. The oil consumption increased drastically (was originally 12,000 km - now is around 6,000). The Led and left front parking light stopped functioning for approximately one year. The windshield wipers stopped working. When this was checked, the computer was found to be jammed with unnecessary messages. When the computer was cleared; the wipers AND the two previously mentioned lights began to work. Both front wheel bearings failed. Replacement at considerable cost. The electronic lock control on the passenger door fell into the door. Despite Volvos reputation; I would not recommend buying one to anyone! PS - Why would anyone design a vehicle with 2 rear fog lights and then not have one of them work?

I wanted a luxury SUV, and after shopping around found a slightly used Volvo for a good price. It has been a great experience with my Volvo XC 60 and my next vehicle will also be a Volvo. It drives smoothly and has good gas mileage. I love the rain sensor, Bluetooth option, stereo systems, heated seats, auto start, and keyless ignition. However, I would like a heated steering wheel, auto hatch lift, even better gas mileage. But I am so happy with my Volvo that its hard to come up with negatives.

Used the overseas purchase program to buy my C70 in 2010. Local dealer is Gorges Volvo in Omaha, NE. Vehicle came with a 5 yr/60,000 complete maintenance/warranty agreement. Routine maintenance has been completed at my convenience and in very prompt fashion, with a loaner vehicle offered for any repairs taking over an hour or so. Vehicle has operated nearly flawlessly. The battery was drained by a Sirius radio programming problem; the battery was replaced and Sirius updated within an hour. The convertible hardtop was clamping down too hard, and had created a divot on the rear window well panel (dont know what the official name of the part is! ); Volvo adjusted the hardtop and replaced the panel. During a recent service appointment I mentioned that the passenger doors finger well for the interior door handle had worn excessively, despite infrequent use of the passenger side. They ordered the piece and replaced it within a few days. I feel the service has been impeccable, and they treat their customers with great respect. Unfortunately, this convertible has been discontinued as of 2015. I think it is a great vehicle, and my only recommendations would have been to add rain gutters above the doors (water leaks in when opening the door) and to make the seat belt more easily accessible (it is very difficult to fit my fingers into the space between the seat and door in order to grab the seat belt). Otherwise, the car has been comfortable, reliable, and quite versatile. Its a sporty convertible, with room for four, to which I also added a hitch assembly, using the vehicle for lightweight towing when needed. Sorry to see I wont be able to replace mine with a new model in several years.

Volvo makes a great car. Whenever I get behind the wheel of another car it mostly feels like Im driving a tin can. AND, we picked up our Volvo in Switzerland. Volvo paid for the trip. My Volvo XC60 is a 2013 and my repairs have been minimal, I get great gas mileage. I have no doubt then when Im ready to purchase another car, itll be a Volvo.

To start I bought the xc60 based on all the research and feedback I got from people who had/have experienced Volvo and other consumer reports for its safety. All I ever heard was how long they last and how they are a very reliable brand. Unfortunately I have had less than that experience and so far the service at the dealership has to date put a nail in the coffin so to speak. I should begin with the oil consumption problem, which btw Volvo is fully aware of. After multiple trips back and forth to the dealer, specific testing done on the car with test results that were sent directly to Volvo themselves for a diagnosis! They offered to correct the problem and replace the parts in the engine in order for it to run and consume oil and fuel properly. Amongst many other trivial issues such as alignment, vent issues and speaker problems, the oil consumption problem is my biggest concern. I have two beautiful children I drive around in that vehicle! The first time I had an issue the car was almost completely out of oil! What if the engine seized? I spent thousands on the car which btw I bought brand new! It doesnt have much time left on its warranty and I contacted Volvo to extend the warranty solely on the new parts they replaced due to the issue. Nothing less, nothing more! They denied my request and I am beyond frustrated! So dissatisfied by this purchase!

I bought a brand new V40 D2 1.6 last year. I have had nothing but problems with the car since a few months after I made my purchase. During the first few months there was a problem with the airbag and the car had to be recovered to a garage. A few months ago black smoke was coming out of the car on a cold start and the vehicle started to shudder. The car has been at the dealers for 6 weeks now and no one seems to know what is wrong with it. The customer relations team from Volvo UK have been shocking. They are rude and far from courteous when you call. One female customer relations representative informed me I should be grateful for a courtesy car that was better speck than my vehicle. Really helpful! I am still waiting to speak to the male who is in charge of my case. You are left feeling a burden even though its the company that have burdened you by selling you a car that isnt fit for purpose. It is unlikely that I will purchase another Volvo or recommend one to anyone else.

2015.5 V60 21,305 miles. Took to Volvo Mission Viejo CA. Want to replace ICM for $1,302.26. No explanation re: why all failed and what inherent issue(s) is/are with the car that caused failure. Low miles, not old car. No guarantee that problems will be resolved for $1,302.26 so I can feel comfortable driving it. Given Volvos fairly bad reputation re; electronics and computer/software this is of great concern.

I have purchased an FH12-480 Truck from Saipa Diesel company in Iran, from one of its representation. Before purchase, they gave me some details of purchase and condition of payment, about insurance and other conditions. But they didnt act on their promise, because the representation lied to me about the condition just to motivate me to purchase. When this issue was forwarded to Saipa Diesel missioners (or officer), they dont have any action for my problem.When I went to get the delivery Truck, I saw that more customers of Volvo trucks are dissatisfied with the Sale Center of Saipa Diesel Corporate. I am an M.A. Marketing student in Iran and I think this matter hits a big negative impact to the perception of Iranian customers of Volvo. Now I prefer to buy Volvo trucks from out of your representation or to just buy other brands. Please review this issue and I suggest that you change your representation or the management with yourself, or have a strong monitoring from your corporate.

Volvo XC90 2010 - Passenger side door lock not functioning (2 times), air conditioner (not functioning), would not start 2 times.

I currently own a 2008 Volvo C70 with only 60K miles. Although the car is OK in general the leather seats are terrible. I have kept these seats cleaned with leather cleaner but that has not done any good. These seat have worn, cracked, and split leather. The manufacturer will not help in any way. The same was true for my 2001 Volvo S60, which at the time on trade in only had 70K miles. I thought at the time that I just did not take care of those seats. That was wrong on my part. They just make terrible seats. I have learned my lesson. Never again will I purchase a Volvo. PS repair cost are also very high.

We got the 2016 xc90 last September, got issues with the auto brake and sensors. But the biggest one happened last month that the car locked itself with all my belongings inside, phone, car key, money except my toddler!!! We parked outside for over an hour, turned the engine on, closed the door and walked toward the other side of the door to put my toddler in his car seat then found all door locked!! We were lucky that we found a phone to call my husband to bring his spare key to us and his key didnt work at the beginning either. While we trying to figure out how to open the door manually, it magically unlock itself.Volvo did a software upgrade and said it will never happen again!! As to our surprise, it did again!! Less than two weeks we got the car back!! Very lucky again that my toddler was with me!! Totally lost our faith to this car!! We bought it coz of their safety and reliability but this car just a total disappointment. After reading all the reviews here, how could Volvo ignore all these issues and still have this car on the market???

My parents bought the new 2016 XC60 in Dec 2015, arrived Jan 2016 - we have owned XC90 2004 in past with no problems, bought another for the safety and reliability. However the car dealership have been an disappointment. It has an electrical problem somewhere they cant trace. First replaced the amplifier a few months ago but the random & frightening loud sounds continue. Its unnerving to have the loud electrical sounds occur. It can be when you start in the garage, or just driving down the street - no warning. The Dealership says theyve not heard of this problem and are not offering a solution. I think the beautiful new car is a lemon and makes me doubt if I want to keep the Volvo. Its disappointing to see the dealership be dismissive of a senior adult couple who just wanted to buy a new car and are having this experience.

I have had my Volvo XC60 for one year now and have driven it 20,000 miles. It handles very well on dry roads, the T5 engine has plenty of power and the transmission is extremely smooth. It gets about 27 mpg combined city/highway but requires 91 grade. It is roomy and very comfortable to drive and has some great technological options. But there is much more road noise than many lower priced vehicles - I would have expected much quieter at this price point. The voice commands are useless; I have had voice commands in Ford and GMC vehicles for the last 10 years and got used to how well they worked but the Volvo is not even close - it is very annoying to try using it. The foot activated tailgate only works occasionally, usually when you do not intend to use it. The XC60 is good to drive on dry roads but is very scary to drive on snow covered roads; again, Ford Escape and GMC Terrain are much more sure-footed in snow. After owning this XC60, I would not purchase another Volvo.

Holmes and the Service Mgr contacted us shortly after this original posting. As of early January 2015, a new windshield has been installed at no cost to the car owner. I now like Holmes again. I encourage all consumers to attempt to remedy problems through the dealer, and when that doesnt work, use this website so that other consumers can see the history of that dealer. Thanks Luke ** for getting a handle on this issue.

Bought my first Volvo in 1973 and drove it 180,000 miles. In 1985 when we bought a 240DL and drove it 225,000 miles. In 2005 when we bought the S80. Today after 14 years and 250,000 miles BETELEW the 3rd is done. An internal engine problem and no compression in #1 cylinder. Thinking back about my Volvo’s and reading the posts here I want to share my Volvo experience with you. First of all I would not recommend buying a used Volvo unless there is documentation that scheduled maintenance was done. Volvo’s can be a bit pricey to maintain and many people just don’t take care of them. I bought all of my Volvo’s brand new, maintained them as outlined in the manual, and all work was done by the dealership or an independent shop that specialized only in Volvo’s. Driving a Volvo for 45 years has taught me a lot. The most important is that there is a big difference between a 15 minute oil change and a dealership scheduled service. There is a long list of items to be checked, lubricated, tightened, or adjusted that only a dealership will perform. 15 minutes oil change is not a maintenance service, and you certainly get what you pay for. I read these posts and so many contain “bought a used Volvo” “poor quality” “factory defect” and how horrible Volvo customer service is and I laugh. I’ve had things happen to my Volvo’s over the years too. The difference is that when you are a regular customer at a dealership as I have been, you will receive excellent customer service. Loyalty is rewarded. I would be embarrassed if I drove Into a dealership for the first time with nothing but 30 minute oil changes and demand good customer service. If you think I’m exaggerating I’m not. In 45 years and 3 Volvo’s I have only been towed 4 times and 3 of those were from my driveway. I was never left stranded or put in a dangerous situation. I bought each of my Volvo’s for safety which I consider to be an investment. I took care of my investments and they took care of me, faithfully, safely, comfortably, and tonight we will return to Volvo to buy BETELEW #4.

Three months ago I decided to trade in a fantastic 2017 Volvo V60 for the brand new Volvo V90 Cross Country because the new Volvo cars platform and design is so beautiful. I test drove the vehicle and liked it enough. Something inside told me that I would miss the V60 but went ahead with the new car because I was offered a great lease deal. About two weeks afterward I was virtually convinced I had made a bad choice and it all stemmed from three things:The digital screen is the “crown jewel” of all new Volvos, no more physical buttons on these new cars except for a few. I believe that because it is a brand technology for the brand, it needs a LOT of refinement. The systems is slow starting up, it also acts up unwarranted at random times, it would drop phone calls intermittently and reconnect the same way, the cross traffic sensors would go off randomly even when stopped at a red traffic light and nothing or no one around me would be either present, moving close by or approaching my vehicle. I listen to music through streaming my phone, but the sound system sounded weak if I only streamed. On the other hand if I connected the phone or an iPod physically to the USB port then it would sound good. The back-up camera would work appropriately only 60% of the time The car is very heavy, and honestly, the T5 engine is not powerful enough to haul the vehicle, I strongly suggest the T6 engine. Which brings me to the last issue, gas mileage is not the best precisely because of issue number two above. All this just led me to trade the lease back to my previous V60 as I was lucky it had not sell yet and still was available. Final thought from me; I am sure that in three or four years Volvo will master the touch screen infotainment and when that happens then their cars will truly be amazing, because their design is impeccable.

Having owned a Volvo tractor truck for 4 years, I can honestly say I will never own another. Bill Gates could take lessons from Volvo on dedicated parts. Everything on a Volvo is complicated and outrageously expensive. For example I offer: The left wiper arm mount rusted and the entire apparatus had to be replaced- $775.00. A door hinge broke and an entire panel had to be replaced along with the hinge- $680.00. The interior cabinet doors have such a complicated latch I finally removed all the hardware, drilled holes and put simple knobs I bought at Lowes for $1.24. But the hinges on those doors have 6 parts and cost $60.00. Just to change a fuse you have to tear open the top of the dashboard. Do yourself a favor, dont buy a Volvo anything.

I have only had this Volvo XC90 for two months. Its a 2006 with 55,000 miles on it when I purchased it. Im the second owner and the car has a clean record. After so many trips into service, I am now at 58,000 miles. I have been in five times in two months for multiple issues. Some of which were issues before I drove it off the lot which should have been caught, such as a burned out front lamp, a broken Sunroof visor door. Windshield fluid valves were turned underside the hood. Cruise control button would disengage during driving, faulty brakes, 5-year old recalls for wiper arms and tie rods.When I finished my last service, they told me I had two more problems to fix which can wait until my 60,000 mile major maintenance. Both are hoses, one which I have to pay out of my pocket. One and a half weeks later, now I have two alarm messages: anti-skid service required and anti-skid has been temporarily turned off, meaning that I have either no ABS function or no AWD function. I am truly disgusted. I wish I never bought this car even though I really love it. I feel like the dealer did not do a 22-point check for a non-lemon car. I bought this car for its high safety standards and the crossover midsize for a family of 6. I really did not get this for mass repair and high costs. I will not buy another Volvo even if its brand new.

I just bought a 3-year old Volvo V50 less than 2 months ago. Last week, it lost power to the point of almost breaking down. When I took it to be looked at, it turns out that the particle filter was in a terrible state. The shocking thing was this was bought from a Volvo dealer (Nurnberg) and they must have sold it knowing the particle filter was about to go (either that or they didnt bother checking it). We had paid much more than a private deal in order to feel reassured that it was thoroughly checked by the dealer. The particle filter was apparently not covered by the warranty. Who would have guess that Volvo are a bunch of cowboys? VERY unsatisfied customer. I will never buy another Volvo.

Ignition was locked on a Volvo 2004 XC90. The key is unable to turn to the drive position.

Hard to believe but it happened twice and at a standstill on our Mclean VA driveway with nobody in the car: At one year interval my wifes beautiful white V90 lowered a window by itself under thunderstorm (lightning and thunder) conditions; the first time a neighbor spotted the opened window before the rain and the window was closed subsequently. The second time, very recently, while we were at home a downpour storm dropped 5 inches of rain in one hour, and the drivers side window was fully down. My wife is like a cat, any air current is a no-no and that drivers side window was lowered only once for a once in a lifetime first interview with a state trooper.Needless to say, the car floor was full of water and we mopped as much as we could. The next day, my wife went out for an errand, no problem. The next day, being out of town, I got the call that the car could not get out of park. The car had to be towed to a Volvo dealership where I was asked to lay out $1,000 for removing the carpets and look at the modules, plenty of them apparently and in the most unreasonably exposed locations. No way Jose! Making a fuss with Volvo Care in NJ headquarters, the exploration started at no cost. The fact that outside influences intervened was the reason why the warranty on the car would not apply.The fact that a window rolled down without human intervention was something that was not in their book of defects. To make a long story short, the car is at the dealership to be assessed by an insurance adjuster and this is where the shocking bit is: Volvo cars finds comfort in the fact that we buy comprehensive policies to protect the car and others and that an unhappy occurrence resulting from defective electronics (can be hardware and software) is passed on to the general public through the mutual insurance premium system. This was not the ways of the Swedish Volvo company. Volvo has become a Chinese owned company and new models can reach 65% made in China. Readout the details when you go shopping for a new Volvo model or simply dont. I was a Volvo fan and still am driving my 2012 XC70. The new Volvos resale value are plummeting for good reason. I feel sorry for the Volvo dealerships although the amount of expensive repairs is good business for the time being. My last Volvo will be a 2015, last year of the real T6, meaning 6 cylinders not the new souped up 4 cylinders given the same designation for making the same over 300 ponies: but for how long? Faith is something to be maintained and cultivated; Volvo Cars is missing in its mission: no more half million milers.

My check engine light flashed while driving on Tuesday November 20th at about 4:45 pm. I was nearest my local Mechanic shop and the tech plugged in the computer gadget that reads what is happening and told me a housing under the hood needed to be removed to investigate further. I took the car in the next morning and found out that my timing belt was about 1/2 shredded and ready to break at any moment. I was told I couldnt drive it and that the repairs would not be completed until Tuesday November 27 following the Thanksgiving Holiday. I have a 2005 wagon and the timing belt was replaced by Volvo at 125K. The car now has 165K miles. I was very lucky that I did not have a catastrophic failure and a ruined engine. It was just coincidence that this unrelated issue required a more thorough investigation of the housing where the timing belt is. Timing belts are not warrantied by the Volvo 2015 Lifetime Warranty Plan (no surprise there) but an average belt lasts upwards of 100K miles and is recommended to be replaced at/near that time. I have all documents showing when the belt was replaced and yet Volvo is not standing behind this product. I dont see any grey area here. This could in no way be something that was done by me. It looks as though the local Volvo dealer either DID NOT install the belt at 125K or it was clearly a faulty unit. I submitted a claim to Volvo Corporate for reimbursement and was denied. A HUGE violation of consumer trust and manufacturer integrity. A final note: Volvo refused to share with me the details of the investigation nor did they provide any reason for the denial except to state it was an internal matter and that timing belts are wear items. I requested a written accounting for my records and was also denied. I could not even get the name of the Corporate official who made the decision.

I took my car to the Volvo service department on January 2, 2012 because the Transmission Service Urgent message just came on. I have a 2003 Volvo S80 T6. The service department told me there are internal fault errors in the transmission and I have three options. I could either buy a new one for $5,000, buy a used one for $3,000 - $4,000 or get it overhauled for approximately $3,000. I was really upset to hear this news. I told them, There is absolutely no reason why I should need a new transmission with 139,000 miles on my car, (the car actually was close to having 140,000 miles) but it still should not need this type of repair, in my opinion. I filed a complaint with Volvo Customer Relations department at headquarters. This is what my complaint said to Volvo Customer Relations: I have a complaint about the transmission in my car. The Transmission Service Urgent message just came on. The service department told me there are internal fault errors in the transmission and I could either buy a new one, buy a used oneor get it overhauled. The repair cost will be $3,000. This is ridiculous. There is absolute no way I should need a transmission at 139,000. This is one of many repairs I have had. The other crazy repair was the dashboard electrical system went completely out. I could not tell how fast I was driving, etc. That repair cost was $1,700. The transmission problem was the last straw. I want something done by Volvo. I am really an unhappy customer. This was my first Volvo and my last Volvo.These are the responses I received from Volvo Customer Relation at the corporate office:Response #1 from Volvo: Thank you for contacting Volvo Cars of North America. When you contacted our offices, a file was opened for review on your behalf to seek financial assistance for transmission repairs. Your request has been reviewed by a Volvo Regional Manager and we regret that we are not in a position to honor your request due to the vehicle being outside of the terms of your warranty. Thank you for the opportunity to respond.Response #2 from Volvo: We have taken your concerns seriously and have had it reviewed by our Volvo Regional Representative. He has made the determination that this is not a warranty issue. While we regret that you may disagree with our decision; we respect your choice to pursue this matter as you see fit. Volvo Cars of North America appreciates the opportunity to respond to your concerns but is unable to review this matter any further.My final thoughts--I will never buy another Volvo car.

I found the perfect car online at $31,000.00 with low miles. I went to OSteen Volvo in Jacksonville FL and drove the car and knew this was my car. I brought my 2007 Convertible Solara (excellent condition) for trade. I came back to dealership, check in hand and found out another $3000 had been added to the bottom line and only $4000 for my trade in. When I said no something isnt right, I was told, sorry, nothing we can do, and we left. The next day I called the manager Rex ** and wanted to ask questions about the $3000 and he told me, it is what it is and hung up on me. WHAT KIND OF CUSTOMER SERVICE IS THAT? Just because you cant answer the customers question, please leave the juvenile attitude at home and put your big boy pants on and act like a man. I have since bought a Mercedes and I am very satisfied but I think people need to know what kind of service to expect at OSteen Volvo.

They covered the majority of the repair. I am satisfied.

Driving down a 4-lane highway between 55 and 60 mph and without any warning from unusual noise or auto behavior, the car suddenly locked down with an 18-wheeler on my **. The car then lunged forward, 18-wheeler whipped to the left passing lane, my XC90 once again locked down and would not budge. I put the car in park, switched the engine off, trying to quickly get my vehicle out of traffic’s way, started the car, pulled it into a right hand turning lane and it once again locked down! I finally managed to get the vehicle into a store parking lot to have it towed 250 miles home.

I am the happy owner of a Volvo V60 T6 2015, my first Volvo, in replacement of a Subaru Forester XT 2014. I just want to say how Im happy with my car. I know most of people on that website are writing about problem they have and thats ok, but I think it is important to also tell people when you dont have problem. :-)I have my car for one year now, only 16000 km, not a lot, but enough time to say if you like the car or not. Most of the problem usually appears during the first year.The engine is great, the old one, the six cylinder with turbo, 300 hp, you really have that power fast on the highway, very secure car, not a sporty car but enough sporty for me. I have some fun with that car, a pleasure to drive on any way, great and wonderful sport seats, great finish and quality inside AND outside. Zero problem! I am Canadian and the awd works perfectly, not as great as the Subaru one, but a very good one! You have plenty of space in the hatch, thats why I love wagon (Im European :-)).Also, customer service is perfect at least at the dealer, everything perfect there. Also, price for services is the same as Subaru. If you compare year and kilometers (every 10000km for Subaru!!! Every 160000 km for Volvo) Subaru is so expensive and so bad quality with so many problems... So, go away and take a Volvo, at least a model which is on sale for a while, because for new ones, I suggest to wait for at least two years to avoid any problem on the first production years!

My 2010 Volvo is currently at the dealer for windshield replacement due to leak above the drivers side. I returned to my car after heavy rain and snow to find water dripping from the ceiling and a sizable pool of water on the drivers side floor. My car is no longer under warranty, so the dealership is charging me for the replacement of the windshield. I was told that a re-seal was not sufficient, therefore, an aftermarket windshield would be ordered and installed since the original broke upon removal which costs $450-$500 plus $250 to install. The service department rep. has kept me informed throughout the process, however, that has not lessened the financial impact on me due to Volvos faulty manufacturing process and materials.I will definitely be contacting Volvo North America and seeking legal guidance. I just purchased this vehicle as is from the dealership in July of this year. Although I enjoy my new XC60, I will not endorse nor buy another Volvo if such defects are not corrected and additional issues arise. Safety and reliability should not be a concern especially in less than 6 months after purchase. The company must compensate customers for failure to secure reliably manufactured vehicles. Too many hard working consumers have unjustly paid for a subpar product.

In the Details and Restrictions of the Volvo Carefree Coverage it states for low mileage vehicles (Service will be covered provided they are serviced within 2 months of their anniversary date). (In service anniversary.) My in service date was January 6th - when I tried to book the final service on January 28th, they would not provide the service claiming the program had expired even though I was well within the two month requirement outlined in their Details and Restriction as stated above. Their wording in misleading to consumers and they should clarify it to indicate that their policy does not apply to the final service and that service has to be provided prior to the in service date. Very poor customer relations.

Have owned 2 Volvos a 2008 Volvo S80 with the 3.2 Inline European Ford 6 cylinder engine and the 2010 Volvo XC60 T6 with the Turbo V6 3.2 European Ford Engine. Most of you dont realize that this is a Ford engine in this model of the car. A lot of you DO NOT SERVICE this vehicle at the recommended time either. If you dont do PREVENTATIVE maintenance on this car you are asking for problems. Now I agree that some cars loaded with every electric gadget imaginable & mirrors that close upon exit and alarm systems and DVRS are going to wear out the Battery in 2 years. It is inevitable!!! But those of us who were smart enough to limit the options to just a few dont have battery problems with this car. In fact my battery in my S80 has lasted 6 years without replacement. The XC60 battery only lasted 3 years but it has every option on the car and they are all electric operated including the hand brake. I expect the battery life to be short. In the old days cars didnt have half the electronics they do today. Also it pays to find a Good Volvo Mechanic OUTSIDE your stealorship. Who has a labor rate below $100 an hour if you want long term maintenance of this car. Otherwise you clearly in over your head. This car was made to be maintained and regularly. Every 7500-10,000 miles it must have some service to continue to perform properly. Even if you do the work yourself. It can be done. I come from owning Ford Explorers the last 3 I have owned ALL got 325,000 miles on them by doing proper maintenance and I expect no less from these Ford engine products ...My s80 has 90K and is coming up on the required Timing belt/ All belt change at 100K miles for these cars. Since it will be 6 years old I plan to replace every hose at that same juncture. Complete rubber replacement at 100K miles. Service the tranny at 100k miles too. I dont care what they say at the stealorship. They are designed to steal your $. You have to play their game up until 3 yr/36 miles. Save your Extended Warranty money for your rainy day fund unless the car is your wifes and you wont be around to deal with the problems.. or maintenance.

On December 14, 2013, I purchased, a Volvo Protection Plan, application number # **, from the business manager, ** of Volvo of Lisle. On December 20, 2013, a check for $201.00 was issued, to Paylink Payment, and mailed to him. On April 16, 2014, I received a letter from Volvo stating that Contract No. **, had not been received for processing within the 60 days of written date. It should be noted, that I have spoken to **, on several occasions, over ten times, regarding this matter. On each occasion, he assured me that the contract had been submitted and was taken care of. As of this date, May 12, 2014, I have no coverage. I am very disappointed with Volvo and ** and have since changed my service to Volvo Of Oak Park.

I have a 2012 Volvo S60. During the warranty period, the piston rings needed replaced. At 91000 miles, the car began to shake violently. I took it to the nearest Volvo dealer. They told me I needed a new engine because 3 spark plugs had their electrode tips fall out and score the cylinders. I took the complaint to corporate Volvo, and they told me that they were sorry for the inconvenience but offered nothing in terms of financial assistance. I took the complaint up through 2 levels of management, and still received no assistance. Also of note, the car previously had the piston rings replaced, and strut plates replaced. I’ve owned 5 other cars (Honda and Acuras) and ran them all past 100k, and never had to replace an engine. I’m now out 5 grand, and will remember this experience for the rest of my car buying years. I suggest you reflect on this story as well before your next car purchase.

After some communication with the company, I got a full reimbursement of the price difference.I guess each case is different. I do suggest to communicate with the customer service department as much as you can; most of the time, the issue can still be resolved. If you are so unlucky and encounter a similar situation that I had, be patient and hold your ground. After all, a big company still cares about their reputation while trying to save cost. Although the process was tough and long, I am glad the result turned out to be reasonable. I hope the same unfortunate accident would not happen to you, but if it does, stay calm and go through customer service to fight for your rights seem to be a good way.

My first 2012 S60 T5 exhibited slipping transmission and abrupt downshifts at about 5500 miles. I spent countless hours with regional Volvo After Sales Reps and Volvo Techs. They finally tossed in the towel and agreed to replace the vehicle.New replacement vehicle, 1400 miles, transmission is not slipping. However, when in sports mode coming to a very slow rolling stop or pulling in to a parking spot will jump. The first time it happened I was like uh oh, better get the insurance card out, it felt like I hit someone. Im really curious for other drivers out there to test this and see if they get the same thing.The above in combination with having all four tires road force balanced discovered 3 out of 4 OEM tires with flat spots The dealer replaced the entire set of 4, and road force balanced them, I still have a vibration issue at about 66 to 78ish. Volvo Customer Care is comical and they state no further warranty action will be offered.

The car is not running right. When I reached to speed 100 km per hour on gear 5, even if I trample on the gas pedals, the speed of the car increases very slowly to reach 120 or maximum 130 km per hour and no higher even if I put my foot on gas pedals much longer. And if I am going up on a hard road, the car looks like it is dead and I put on gear one and sometimes on gear two to let the car go up.Note: My car is a Volvo S40 4 cylinder 1600cc model 2007 and its counter is around 200,000. I live in Damascus, Syria and I fix my car in your branch of maintenance in Damascus from around six months and they do these steps. They changed the fuel pump and the problem did not get solved. They cleaned the four fuel sprays in the engine and the problem did not get solved. They scanned the car on their computer program and no faults appeared in the engine. They separate the catalyzer to see if the car strength comes back then we know that the problem is in the catalyzer but the strength of the car did not come back so: not the catalyzer nor the fuel pump nor the fuel sprays. Your company told me that the problem is in the fuel and I did not accept the idea and consider that they did not know how to fix it, so please let me know.

Volvo is a great vehicle. Handling is smooth, it is very quiet and very reliable. I have had zero issues with this vehicle and it has been driven a lot. The ride is extremely comfortable and the interior features are very upscale. I like the push-button start, heated seats and rear parking sensors. The interior and exterior are very premium and the car was built to last. I like the keyless entry also. It handles well and it takes the bumps in the road well. But the only thing I would like to be different is the gas mileage.