I purchased a used Volvo 850 station wagon. I had to call Volvo to get the radio code. At first I thought that was odd, but they treated me like I had just purchased a brand new Volvo. I was impressed with their customer care. Even an older Volvo purchase was important to them. I did not know much about Volvo. I knew that the safety ratings were awesome. The purchase was really out of necessity rather than choice. However, on December 28th, I was happy to have been driving my Volvo. I was on a narrow road and swerved to miss a deer. I flew over a cliff and landed upside down. No one could believe that I walked away from that accident. Looking at the scene, I couldnt believe it either. My airbags deployed and my seat-belt held me in place when I sailed through the air. I climbed up the cliff and walked away. The car was totaled. The motor still runs though. The safety features in my Volvo saved my life. I would recommend Volvo to anyone who cares about their safety or the safety of their passengers.

Like many of you, I am a die hard Volvo fan. A loyal Volvo customer, I purchased my Certified Pre-owned Volvo XC-60 a few days ago. Its almost brand new and a beautiful vehicle. I was very excited to set up the Volvo On Call app on my iPhone. It doesnt work! I ignored a few negative on-line reviews about Volvo On Call app and service. Do NOT overlook these reviews!Sadly, it took me over 5 phone calls to set the app up. Then, after paying $200 to get the app functional, it worked for one day. I was happy until the next day when the app totally failed. No services available! I called Volvo On Call... They said it will be fixed within 24 hours. Giving 24 hours, I didnt use the app. I then tried to use the app (well past 24 hours), to no avail! The app doesnt even recognize my account. It wanted me to start all over again (!).Frustrated, I called and asked Volvo for a refund. The answer... No! We dont refund for the app... I explained that its not working. Volvo, reluctantly, offered a mail-in 30 percent off coupon, which I declined. I dont want 30 percent off. I want the Volvo On Call app that I just paid $200 for to work properly, as it should. As a loyal Volvo owner, I am extremely dissatisfied. I almost purchased an Audi. I am thinking that would have been the better choice now. If you purchase a new Volvo, please be aware that the Volvo On Call app may not work! Even Volvo management will not offer you a refund - or seemingly care - if your Volvo On Call app is working properly or not. Buyer beware on this app!My Volvo is a wonderful vehicle, for sure! However, dont trust the technology or the service before you provide your credit card, as I did. Sorry, Volvo. Youve let down one of your biggest fans in me. I would recommend a Volvo, but its impossible for me to recommend that someone I care about spends $200 per year for the Volvo On Call app, as the service doesnt work and is abhorrent, at best. Please think twice before buying this app and trusting the service like I did. Its a very frustrating and disappointing experience. I cant get a refund, and the app truly doesnt perform well at all. Its good app in theory, but it lacks the practical expectation of functionality. Regretfully submitted, a frustrated and disappointed Volvo enthusiast.

We own a 1998 S70 and a 2006 S40 Volvo. So far, they have both been pretty reliable and been able to be maintained and repaired without many 4 digit repair bills. It does cost more to maintain these vehicles than the Japanese and American cars we have owned because parts are expensive and can take time to obtain. At some point, the S70 will likely need a new transmission. At that point, we will likely give or sell the vehicle to the mechanic who loves the car and get a new one of a different brand (likely Japanese or US). Our mechanic has indicated it is difficult to obtain parts for Volvos, especially the newer models. We have been looking for a substitute vehicle but not found anything we love yet. Many vehicles are paying more attention to safety as well, especially having rear view cameras, which can be useful as well.

I have had my Volvo XC60 for one year now and have driven it 20,000 miles. It handles very well on dry roads, the T5 engine has plenty of power and the transmission is extremely smooth. It gets about 27 mpg combined city/highway but requires 91 grade. It is roomy and very comfortable to drive and has some great technological options. But there is much more road noise than many lower priced vehicles - I would have expected much quieter at this price point. The voice commands are useless; I have had voice commands in Ford and GMC vehicles for the last 10 years and got used to how well they worked but the Volvo is not even close - it is very annoying to try using it. The foot activated tailgate only works occasionally, usually when you do not intend to use it. The XC60 is good to drive on dry roads but is very scary to drive on snow covered roads; again, Ford Escape and GMC Terrain are much more sure-footed in snow. After owning this XC60, I would not purchase another Volvo.

2004 V70 2.5L turbo, AWD - This car had come into our lives in 04/2014. It had 131,000 miles on it. In that year and 5 months. We have put on 27,000 miles. We so far have put new front brakes on it (rotors, calipers, pads). Rear rotors got turned. A new central computer module. 2 new headlights. A new passengers side mirror (just the glass is $123.00... HOLY CRAP!!!) Had to have 2 new keys cut and reprogrammed. One of them 2x (had to pay 2x too, cause the first time didnt work). Drivers side window needed new clips. Battery died out of the blue. The battery was fine. I even trickle charged it and it only took 6 hours to come to a full charge. I checked it with my multimeter to make sure it was charged cause I couldnt believe it only took 6 hours. Yup! Dead! Central Computer Module ate it up when that died. The computer module for the security system is dying now as well. $475.00 to get that fixed. Now the riders side door lock wont work. And check engine light came on and the car is acting like it has water in the gas. No power and I cant get it over 2k rpm. UGH! I realize I bought an older car. I realize that it has a few miles on it. But I expected a better built vehicle. The V70 had some great reviews when I researched it before buying it. It just seems like every 3 weeks to a month, another thing. On top of all these repairs is all the regular maintenance. Timing belt, wipers, oil, cabin filter, air filter, fuel filter, etc... We really do take care of the car. We really love the way it drives. The AWD is the best we have used yet. And the 5 cyl. turbo is plenty of power and with pretty good MPG. However, we will not be getting another and we will be dumping this economic problem A.S.A.P.! Oh yea, did I forget to tell you, our door dented one day when I was closing it and my hand pushed in the door panel. It wasnt even a hard close.

Last spring, we went on a vacation and left our 2010 XC60 parked in our garage. Upon returning, the battery was stone cold dead. After getting Triple A to jumpstart it for us, we drove it around for a while and were able to start it after. The dealership said we should put a trickle charger on it if were leaving it for that long. We just returned from a four-day trip with the XC60 parked in our garage and its battery is again totally dead. I have never heard of the need to put a trickle charger on such a higher-end car if its being parked for four days! We cant use it to take us to the airport and have confidence that it will start when we return. Airport parking lots dont have AC outlets to plug a tickle charger into. Im a bit disappointed, unless there is more information I need to know?

This is my fourth, and last Volvo XC70, because its discontinued. I have a 2015.5 T6, fully loaded and costing $50K. Today I took the car in for a 30K service. They told me that the rear brake pads were worn and the rotors were groves, - $600 fix. Really, this is unacceptable at 30K miles! Get a grip Volvo, you wont keep customers with this shabby warranty.

My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasnt part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.

Poor customer satisfaction from VOLVO. I have a 2010 XC60 R. Was sold. Updated maps $210 and the latest they had was from January 2013. I approached the company and they stated its about every 18 months they update but dont have any time if any for Volvo to update that software. The Bluetooth is first generation so does not work very well with smartphones. The Polestar software that comes as part of the R design since 2012, although its only a 10-minute software update they charge $1,500 for all previous customers. They do not give very good support for customers of older vehicles. If they want to re-brand their VOLVO name existing customers can now realize they only take good care of new customers. Ive owned three and this will be my last!

On July 28, 2013, my wife and I were driving in her C30 Houston, TX when the engine stopped running and we coasted to the shoulder of the road. The car was towed to my personal mechanic to determine the problem; I was informed the A/C belt was destroyed and the timing belt had slipped a few teeth on the pulley. I had new belts replaced and when the car would not start, the service advisor notified me that there might be additional damage to the engine. The car was transported to Star Motors in Houston, 7000 Old Katy Road, for further evaluation. The service advisor informed me that since the timing belt had slipped a few teeth on the pulley, there was significant amount of damage to the engine, valves, rods, etc, the kind of damage expected when the engine is running in this configuration.I was asked to forward maintenance records to file a claim on my extended warranty Volvo VIP coverage; telephone number: 1 888 723 1140; Ive been informed that the claim is denied because the A/C belt failed, was destroyed, causing the timing belt to slip, thus causing the damage. Rubber belts are not covered under warranty per the extended warranty coverage description. Mileage on the car is 59,950 miles, 2008 C30. The belts in question are not due to be changed until the 120,000-mile maintenance service so there is no question of lack of maintenance for the belts. The long maintenance interval, to me, implies high quality belts. I am requesting Volvo cover the damage caused by the belt failure. I have replaced the belts with new and intend to replace them in the future at 50,000 mile interval for preventive measure.

I bought my Volvo in 2012 and it was brand new at the time. I have had minor, manageable issues with Volvo ever since (replacing fuses, replacing a rear shock, etc...). However, while bringing it in for my last service, I completely ran out of oil on a secluded road with very little cell service (I was so lucky I could call for help). My oil pressure light came on and I pulled over immediately. When I checked the oil, there was not even a drop. I called Volvo and they said to continue driving until my car could go no further, seriously?! I called my father-in-law and he brought 4 quarts, which we added, and it barely registered on the dipstick.Volvo currently has my car, is replacing the piston rings, since that is what caused the engine to burn oil. They gave me a loaner car for a week. They admit that this is Volvos fault and are replacing the rings at no charge to me. However, after I started doing extensive research into this issue, I stumbled across a recall on my car. Volvo recalled certain 2011-2012 vehicles that were not alerting the driver of a low oil pressure situation. After calling and talking to the General Manager at Smothers European in Santa Rosa, I was told that they have made at least 10-12 of these piston ring repairs, and replacing the rings is what Volvo has advised them to do. I dont think that is acceptable. Any kind of engine problem, especially running on no oil, really damages the entire engine. I would be happier if they replaced the whole engine, but not satisfied.For something that is a design flaw with Volvo, customers are being forced to accept a flawed product, which will greatly reduce the cars resale value. This is unacceptable and Volvo needs to compensate customers appropriately to stand by the companys claim that their core values are quality, safety, and environmental care and that they are working with energy, passion, and respect for the individual.

My husband purchase our Volvo XC90 2005 on 2005. The dealer assured my husband that our children and I were safe traveling on this car while he was deployed in Iraq (15 months). Even convinced my husband to buy a $2000 extended guarantee that the Volvo dealers NOT honor. Since I got the car I started receiving the information about this recalls, one month after I have it started the squealing noises, but the dealer was unable to hear it. On 2010 the warning light for the Alarm system came out. I called the dealer and explained about the issue. Because the car was close to the 60.000 miles maintenance service I was told to wait. They did the 60.000 ml service (oil change and washed the car) but the alarm warning light was no checked, neither fixed. From about the $250 plus taxes that supposed to be charged they present us a beautiful bill of $799.98 (they asked first how we are paying - my husband said cash). We’re driving home then we notice of the Alarm system warning light. I called the dealer. They told me that the problem was fixed. Early the next morning I had to take my husband to Dallas Airport for another deployment. I called back the Volvo dealer the following days. I asked how much this would cost me to fix the warning light. They always said they dont know. I been so afraid to take my car to the Volvo dealer, because I know that they do not honor the Volvo promises. I think the Volvo XC90 is a gorgeous car and has many safety features. But the Volvo dealers are greedy and incompetents. Because that so many people walk away from buy it, and those who owned it, sell it just to NOT deal with the dealers.

I paid $43,100 cash for a 2000 Volvo from Mr. ** on July 6, 2012. It had minor wear and tear, which was expected. It had 126,000 miles. On Aug. 3, 2012, a message appeared to add coolant. I went to auto store, purchased coolant that was poured in the reservoir by sales associate with me under the hood. The message went off. I proceeded onto the interstate and the car began to smoke awfully. The check engine light popped on. It smoked even more and then shut off. My mom, my 1-year old son and I were in the middle of traffic. I called Mr. ** five times. When he answered, he said his phone is usually off then. I got it pushed on the side of the road and left it until I can get it towed to his mechanic on Sunday, which I paid $50. He never called. On Monday morning at 10 am, I called to confirm if his mechanic is looking at the car. He said he’d be to it later. At 4 pm, I called but no answer. I called Tuesday around 10:30 am. He answered and said, Oh, the head gasket is blown. You mustve driven that car hard. He said he couldn’t do anything but take it to the auction and sell it for $1,000 - $2,100 short of what I paid. As of Aug. 7, he hasnt answered the phone, returned calls or contacted me. Im a single mother with two small kids and I dont have $3,100 to throw away after having a car for a month or to get repairs. His neglect and nonchalant attitude makes me think he already knew the present issue and still sold a lemon bad vehicle. What are my rights or legal avenues? Also, the mileage now is a little over 129,000.

Do not buy a used Volvo. We made that mistake. Transmission = $$$, a running issue a long time. Found to be the Electronic Throttle Body = Piece of junk! Should have been a recall!!! They got out of it with an extended warranty for the Feds. So they fixed a few. As a used car, a Volvo has been proven to be a bad choice for us. Reliable? Not at all, in fact dangerous!! Very Dangerous when the throttle acts up. Very, Very Dangerous for Kids!! I asked Volvo to pay to reprogram new ETM. They declined! They do not care that we will never buy another. They made money on this one.

Used the overseas purchase program to buy my C70 in 2010. Local dealer is Gorges Volvo in Omaha, NE. Vehicle came with a 5 yr/60,000 complete maintenance/warranty agreement. Routine maintenance has been completed at my convenience and in very prompt fashion, with a loaner vehicle offered for any repairs taking over an hour or so. Vehicle has operated nearly flawlessly. The battery was drained by a Sirius radio programming problem; the battery was replaced and Sirius updated within an hour. The convertible hardtop was clamping down too hard, and had created a divot on the rear window well panel (dont know what the official name of the part is! ); Volvo adjusted the hardtop and replaced the panel. During a recent service appointment I mentioned that the passenger doors finger well for the interior door handle had worn excessively, despite infrequent use of the passenger side. They ordered the piece and replaced it within a few days. I feel the service has been impeccable, and they treat their customers with great respect. Unfortunately, this convertible has been discontinued as of 2015. I think it is a great vehicle, and my only recommendations would have been to add rain gutters above the doors (water leaks in when opening the door) and to make the seat belt more easily accessible (it is very difficult to fit my fingers into the space between the seat and door in order to grab the seat belt). Otherwise, the car has been comfortable, reliable, and quite versatile. Its a sporty convertible, with room for four, to which I also added a hitch assembly, using the vehicle for lightweight towing when needed. Sorry to see I wont be able to replace mine with a new model in several years.

This SUV was great the first 7 yr and about 70000 miles then electrical issues started with a slow drain on the battery which we replaced but even with the new battery if the car sat for more than 4 days the battery would have to be recharged. Lived with this for another 1 yr then major issues and repair costs started. Replaced a bad belt pulley ($1200) at Pep Boys after car died on the road. One month later had intake valve issues another $1000. Two months after that heard gurgling noises around alternator after 10 miles of driving car shut down and dead on the road again, not happy with Volvo. Took it to Volvo after $1800 bill and still having the gurgling sound. Now Volvo repair shop want another $4000 to fix something else in the engine compartment, something about rebuilding bushings? Ive had enough, one big nightmare, time to go back to Toyota!

After some communication with the company, I got a full reimbursement of the price difference.I guess each case is different. I do suggest to communicate with the customer service department as much as you can; most of the time, the issue can still be resolved. If you are so unlucky and encounter a similar situation that I had, be patient and hold your ground. After all, a big company still cares about their reputation while trying to save cost. Although the process was tough and long, I am glad the result turned out to be reasonable. I hope the same unfortunate accident would not happen to you, but if it does, stay calm and go through customer service to fight for your rights seem to be a good way.

We purchased our XC60 in July 2014. Approximately 2 months later, the issues started with the keyless entry system. The vehicle wont unlock with the key fob (either one) from a distance more than 4-5 feet. The door handle actuated unlock feature does not work 60% or better of the time. Same can be said for the keyless lock button on the door handle. The car will on occasion give me the message the key cant be found, even if it is in the dash slot and not in my pocket.October 2014- initial report of the problem to the dealership, they looked at it, and said it needed a receiver replaced so I would need to come back and leave the vehicle for a day. November 2014- dealership replaced the receiver, vehicle functioned normally for about 3 weeks, then the problem returned. December 2014- dealership could not see a problem, said they needed to keep it for a few days to find the issue. No success.January 2015- Took the vehicle to another dealership. They kept it all day, said they changed the batteries in the remotes, and it is working fine. Funny part was, when the service manager went out to show me I was probably just carrying my cell phone too close to the remote, it wouldnt work for him! Was told they needed to contact Volvo to see if replacing the key fobs, which they thought was the issue, was covered under the warranty.February 2015- Waited 2.5 weeks to hear from the dealership on whether Volvo would warrant what they said was required (anxiously anticipating the moment they told me it wasnt covered!) During this time, I also started getting messages that the fob battery was low, consult the manual for replacement. March 2015- Took the vehicle to the third dealership, on the 4th service call, to see if they could fix the issue. It has been there for a week now, they have changed the batteries in the remotes and are waiting to see if that fixes the issue. The car drives beautifully, and the appointments and functionality of the interior are very good, but I expect EVERYTHING to work on a $38,000.00 investment, and so far this vehicle has not come close.

Own a 2015.5 VolvoXc60 T5 with 54000 highway miles. Car has been maintained meticulously. Recently had check engine light come on. Brought to dealer for check. Was advised error codes for O2 sensor and thermostat housing defect. Also advised rear brakes and rotors needed replace. Total cost to me $1800 as warranty had expired at 50K miles. Have never had to replace rear brakes in my life at 53k miles. Questioned tech and service writer regarding brakes (common on this model?) and thermostat housing defect. (Advised there has been problem with these housings.) However no recall or assistance from Volvo. Always had heard Volvo was a good vehicle with good customer service, but cannot attest to this. No help from dealer. Will be contacting Volvo USA. Not what you expect from a 45k automobile.

Feb. 11, first occurrence. After filling up gas tank, I stopped at store for a few minutes, I came back to Volvo 2008 XC90 and it starts but immediately dies. After a few tries, I have it towed to local mechanic. He pulls code for fuel pump. Replaces fuel pump with Volvo part, but gas gauge is not working. $600 for labor (owner says wont charge), $598.00 for fuel pump.Feb.14 - Leave for cross-country trip (car reeks of gas), runs for about 2 or 3 hours then starts acting up. While driving at 75 mph, car starts missing slightly. Works issue through for a few miles then gets progressively worse until accelerator is totally unresponsive and car starts down shifting until after pulling off the road engine stalls out. After letting the car sit for about 10 min car starts up and runs like nothing is wrong for another 20 or 30 minutes. The problem starts up again until car is on the side of the road again stalled out. This happens 3 or 4 times until were near Birmingham, AL. and the check engine light comes on and displays slow down or shift up in message window. Have it towed ($65.00) to another local mechanic who specializes in imports. Have to stay night in hotel ($107.00) while he finds that fuel line connection to newly installed fuel pump is leaking (reason for gas fumes in car) and tries to clamp it tight. Check engine light still on. Cost $325.Feb. 15 - Start on road again. Seems to run fine for about 2 1/2 hrs. then same thing starts to happen again! After 3 or 4 more stops we finally pull into Volvo dealership in Jackson, MS. Feb. 16 - After Volvo tech examines previous work he finds that 1st mechanic has damaged connection between fuel pump and fuel line to pump irreparably. Because he cant be sure of previous installation, his recommendation is another new fuel pump and fuel line to pump. After installation, fuel gauge is working again. Cost $1,924.52.Feb. 18 - Leave for CA. 3 long days of hard driving, no problems. Seems like it is fixed. Feb. 20 - after arriving in CA have 3 days of short drives, with no incidents. Feb. 23 - While driving in town, car stalls out at stoplight. Restart car but check engine light comes on. Drive it to local Volvo dealer. Feb. 24 - Run full diagnostic on it next day. Cant find anything, test-driving, and no problems for them. Return car. No cost. No problems for us rest of CA stay. Some freeway high-speed driving, no more than 2 hours at a time. Frequent town driving.Mar. 13 - Leave CA. No problems for most of day. Then later in day, after maybe 7 hours driving with a few stops for gas, problem begins again. After pulling off-road at high-speed a few times we make it to our hotel. Mar. 14 - Problems again, but not until late in day. Make it to hotel. Check engine light comes on at end of day when problem occurs but after resting overnight its off in morning. Mar. 15 - Drive 2 hours to Taos, NM. and back to Santa Fe for the night, no problems. Mar. 16 - Drive about 5 hrs. before problem occurs once again. After 4 or 5 stops for problem we make it to hotel.Mar. 17 - Once again, no problems for about 5 hours then it starts up acting up. Crawl into Jackson, MS Volvo dealer once again. Check engine light on, leave engine running, they pull it into garage right away and are able to pull a few codes. They track down each code and decide its the fuel pump electronic module which they replaced. Cost: $718.56. March 22 - Leave for home. 4 hours in, problem starts again but much worse. After 4 or 5 stalls we finally make it home barely.March 25 - Car is continually stalling, even after just a few minutes driving. Deliver car to my local Volvo dealer; give him all the mechanics numbers that have worked on it for past month or so. After over a week they call and say they found debris in the fuel pump. They suggest wait for it replacing the fuel pump AGAIN!!! I ask them to call the dealer in Jackson before moving forward which I had suggested when I dropped the car off. April 5 - 6,000 miles, many unscheduled stops and nights staying over waiting for car to be repaired and about 4,000 or more (counting unplanned hotel stays) later and still unresolved.

First of all, let me say Ive been driving Volvos for over 28 years and absolutely love this brand. Im currently on my 4th. The first Volvo I purchased in 1985 saved my life in a head-on collision. Im currently driving the XC60 and thoroughly enjoy driving this car as I am in sales and drive at least 25,000/yr. With that being said, the condition of the seats wearing in the lower lumbar is not up to Volvos usual high standards. I bought this latest car in Jan. 2012 and had to replace the drivers seat after just 4 months because the pigment was wearing off as if I had rubbed it off with sand paper. Its now early March, and the drivers seat again looks completely worn in the exact same area. Now, even the passenger seat is wearing, and Ive probably had someone sitting in that seat for less than a total of 5 hours since the purchase. I keep cars for a minimum of 100K miles and expect this kind of seat wear after at least 3-4 years of driving, not 4 months or even a year. I love everything about Volvos and have kept each one for at least 7 years or more, yet the leather on this model seems to be well below the usual Volvo quality standards Ive come to expect and have always been more than willing to pay. I hope Volvo will work with me to resolve this hiccup because being in sales, I understand the meaning of customer service after the sale. I look forward to getting this resolved and continuing to drive Volvos for many years to come.

I have a 2008 Volvo Wagon with 65k miles. ABS brake regulator is bad. Cost to fix is $1800. This should not happen with such low mileage. Two months ago rear electric window motor had to be replaced. I have always serviced car at dealer but now it’s getting to costly to keep.

A general $100 inspection and oil change turned into a $4,900 repair bill. In short Volvo of Oakville removed an integral part on my car without warning or consent. 2000 KM later the car died and was towed to the nearest Volvo dealership who examined the car and determined the part removed by Volvo of Oakville allowed water and debris into the engine bay, causing the timing belt to slip and ultimately resulting in $4,900 of damage.On August 13th, 2013 I took my car to Volvo of Oakville to be serviced in advance of a drive to Winnipeg and back. Upon completion of the servicing I was informed there was a defective part called the belly pan which was removed without notice or consent. I was advised that they were unable to replace the part because it was not in stock. I asked how the removal of this part would impact my trip and was informed it would not, and that I could travel to Winnipeg as planned. It was recommended I return before winter to have the part replaced.August 24th, 2013 I drove to Winnipeg. On the morning of August 26th, 2013 I departed Winnipeg to come home. My car broke down 100 KM into the trip. I had the car towed to Volvo of Winnipeg where they inspected the car and provided a diagnosis that the missing belly pan allowed water and debris into engine bay, and caused the complete engine failure resulting in $4855.06 of damage. These findings by Volvo of Winnipeg are in writing.I called Volvo of Oakville to inform them of this and ask for their assistance. I invited them to inspect the car before authorizing any repairs. They declined. Instead, they directed my concern to Volvo Canada. I spoke with Volvo Canada and they assured me my grievance was with Volvo of Oakville. I was stranded in Winnipeg. My only option was to have the car repaired in Winnipeg at my own expense. September 9th, Volvo of Winnipeg completed the repairs and I drove home. September 16th, I detailed my position and emailed a request for compensation to the President of Volvo of Oakville. September 17th, the Service Manager at Volvo of Oakville replied and we began a month long exchange of emails in an unsuccessful attempt to resolve my grievance.CORE ISSUE:It was negligent of Volvo of Oakville to remove an integral part from my car. Not only was the part removed without my consent, Volvo of Oakville removed it knowing they did not have a replacement part in stock. In addition, Volvo of Oakvilles recommendation to travel without this part is grossly negligent, especially since written evidence provided by Volvo of Winnipeg points directly to the car failing because the belly pan was not there to protect against water and debris. I have an audio recording of Volvo of Oakville technician, Andre ** (who I have been advised is no longer employed by Volvo of Oakville) recommending I travel to Winnipeg and back without the belly pan. This negligent recommendation lead to the failure and damage to my car.Volvo of Oakville has challenged the competency of Volvo of Winnipeg. In addition, they have denied that they recommended I travel to Winnipeg without the belly pan even though I have an audio recording of the technician recommending I *do* travel to Winnipeg without it. Do yourself a favor and do not have your car serviced here unless you are independently wealthy and LIKE BEING WRITTEN TO IN ALL CAPS BY THEIR SERVICE MANAGER MICHAEL **.

There was a gas odor coming from the car. I looked underneath, and the smell was very strong by the tank. I took it in to the local mechanic. A recall was made on the fuel pump starting in January 2010 for Volvo XC70s that had less than 150k miles on it. My XC70 had 158K miles on it. I cant afford the cost of replacing the pump. That means for those people who cannot afford to replace the fuel pump will have to drive it around. The 150K is a ridiculous cap on the recall. The car is from 2004, why wouldnt it have over 150K and still be on the road? Volvo advertises and charges for safety and quality. Neither the safety or quality service is proven with Volvo, if they allow leaky fuel pumps to be on the roads. One of these defective fuel pumps is going to blow up when it comes in contact with any kind of spark.

My transfer case cracked in half and had to be replaced for $2,600. My car is a 2005 XC 70 wagon with 84,000 miles on it. The transfer case should not crack in half. I was driving and could have been seriously injured because my car just suddenly stopped and would not go forward. Luckily, I had slowed down and was coming off a ramp from the highway. Seconds before, I was traveling at 65 miles per hr on the highway. I would like to be compensated for the cost of replacing the transfer case.

Hey guys, listen up....this guys got the right idea. Let the people know and judge it. No rights or wrongs. Check the website. I dont know the dealer, but theyve screwed-up big time! **

Has anyone else experienced premature brake wear on their Volvo (we have 2018 XC90). We were advised at 30,000 gentle driven kms that we need new rotors and pads. When we questioned the dealership on this they told us that Volvo brakes arent meant to last like the other manufacturers. They claim its for safety reasons, we dont agree, nor do the multiple mechanics (some Volvo mechanics) we have talked to since. Would love to hear if anyone else is experiencing this as well as it is a concern.

I am a Volvo person. I have been driving (only 240s and 940) Volvos for the last 24 years, including my immediate family. We have 9 Volvos in use. They were the best designed cars on the face of the planet. But, that ended in the year of 1995 when they stopped producing the 8 valve 4 cylinder 2.3 engines with rear wheel drive (the 240 models,stopped in 1993) models. Since the front wheel car were produced from 1994 until today, the great Volvo is no longer a Volvo. It is a perfectly designed disaster mechanically and electronically. How I know this? I am an expert in Volvo cars since in the 1980s and I know every model that is on the market today. To me, they are Volvos. I personally wouldnt think of driving one, period.

I bought a 2008 Volvo S60T, and its the worst car Ive ever owned! It has broken down on me more times than I can count. I have coddled and cared for this car more than any other. Ive had the timing belt changed, and only put premium, ethanol free gas in it. I have the oil changed every 3000 miles and buy Napa gold oil filters and synthetic oil - which I bring to my mechanic. I do all recommended tune-ups and check ups. Now I find out that the turbo is bad! My mechanic told me to get rid of it ASAP. The repairs it needs - a new turbo and catalytic converter - will cost more than the car is worth. Im so angry! I used all my savings to buy this car. It is undriveable and sits in my frontyard. All its worth now is scrap! Really? A 2008 Volvo?!? I tried communicating with Volvo. The first time on Facebook - to which they referred me to their customer service email. I emailed them and just today received the Were so sorry but cant help you reply. This company does NOT make quality reliable vehicles, and they do NOT stand behind them! A lot of hype and a huge COST for nothing but headaches, inconvenience, and financial loss. I am screaming from every rooftop I can find to warn people! DONT BUY A VOLVO!!!

This Volvo car is overall far superior to any other car that Ive owned. Great comfort, ergonomics, reliability, smooth ride, lots of space and good power.

I love my 2008 Volvo. Beautiful ride and comfortable and quiet. Plan to keep it 3 more years and then hand it over to my son. Very reliable and no maintenance needed other than oil changes and tire rotation. My only problem is the radio. AM channels died about a year ago and to replace it would be about $500... FM is fine, but miss the talk radio. Very minor problem but would be nice if Volvo stood by their product since this seems to be an ongoing issue with other customers.

We purchased a new 2012 Volvo S60 T6 AWD, special ordered from the factory. We have had all the required maintenance done at the dealership. There is one problem we keep having over and over again and I cannot find a solution or answer as to why it keeps happening. The front wheels keep going out of alignment, so I take the car in and am told that the right front rim is bent to the point that it needs to be replaced, as well as the tire. Okay, maybe I hit a really bad pothole. But this has now happened four (4) times--that is right, the right front rim has been replaced 3 times and the right rear rim has been replaced once. Each time we have purchased new tires as we are told, they have been seriously damaged. All this in 3 years, and less than 19,000 miles. Lets investigate: we have two cars in this household, driven only be the two of us, retired senior citizens. We have lived in the same house for 17 years. Drive the same routes. Drive carefully and cautiously. Why has this never happened before to any of the cars we have had, ever, at this location: two Toyota Avalons, one Lexus GS 350, one Porsche Boxter S, one BMW 530i, one Infinity G series, one VW Beetle? It just doesnt make any sense. Finally my service representative at the Volvo dealership admitted that this particular car was prone to this problem in the sense that it was particularly sensitive to this issue - that is, getting the right front rim bent so that replacement was the only option. We are so puzzled. We have decided to get rid of the car and of course will never buy another Volvo, which is unfortunate because this car drives beautifully - AWD, 6 cylinders, all the safety options such as Active Cruise Control, Blind Spot Information System, and so on.

Well, the car IS denim blue. Thats a little joke. Bought this car via overseas delivery program. That went as well as it could I suppose. The OSD US headquarters in New Jersey has ONE staff person in a call center and she is over worked. Took days for her to respond to our calls and overall we grade her a D to C. The wait to finally receive the car was long, 9 months for us. Our choice not Volvos problem. We kept telling ourselves Were saving so much money. We are solid middle class and but for me giving in to my wife and us having on investment pool available for her to spend, we wouldnt have the car. The latter is my preference. The two star rating doesnt just reflect on car but the unnecessary dealer delays all along the way to present and continuing. My 2014 Honda CRV is superior in many ways to big blue. Better paint job, straight forward and easy access to mechanicals of the engine and engine bay components, simple well designed cabin controls, lack of complicated car computer system. It is plug and play so to speak unlike the Volvo where we really should take a class on how to operate the center display with its myriad functions.Right away soon after delivery and receipt of the car I noticed a failed seal on a passenger side read tail light, the small one mounted on the trunk lid. Moisture is clearly present all along the light lense. Ok....small thing but a first in life for me and I am age 69. Second, the wheel lug nut cover removal tool was not put in the car at the factory. I think the interior cabin key has yet to be found. The hood latch on the drivers side began sticking. The hood can be opened but a second pull on the front hood release is needed.The steering feel of the car is artificial and does not inspire confidence about absolute control. Now I am left unsure about what other little gremlins will surface. We bought a car before that turned out to be a lemon, our first luxury car. The V is the second. Will it turn yellow? The suspense is very bothersome. I have a lot of automotive repair and maintenance experience since age 16 including engine re-building. There is almost nothing on this car I can maintain myself so here come the bills! Volvo makes very odd and impractical decisions about placement/access to functions in the engine bay. Coolant reservoir is very difficult to read level as the tank is buried in a chamber! Similarly the brake fluid reservoir top is even buried more in a chamber. I like the cars exterior design, the seats, the interior, the transmission (so far), the peppy engine (although the long term effects of direct injection worry me) and on balance natural aspiration is superior, at least for me.All in all I would not recommend Volvo cars. I recommend something when it is perfect. This car is far from it and that is worrisome for what we will spend on its care and feeding. Volvo cars are a dealers dream. It reminds me more of the very average to below average American made junk. Yeah they may look nice but.... watch out here come repair bills! Dont buy one!

We bought a XC60 from new, its had the same ongoing fault since the start. They have never managed to fix it and the car has been in the garage on many, many occasions, which in itself is a pain. I was told that as it was an ongoing fault that it would be kept under warranty. Now its passed its warranty and has the same fault, we now have to pay to get it fixed!!! Its unbelievable and never known such poor customer service. Do not touch Volvo!!!!

Bought this car as a certified used car when it was 3 years old, in addition bought extended warranty for additional 5 years or 75,000 miles whichever comes first. It just turned 5 this month. Only 2 years into extended warranty, have another 25,000 miles or so left too. Warranty work since purchase included tire air pressure sensors, few minor things. Had been very happy until last week. Took in for regular maintenance to Weaver Volvo in Raleigh, NC, mentioned Id been smelling a musty/moldy smell when I turn on my a/c after not driving for few days, I suggested maybe the cabin filter needed changing. The service rep found the cabin filter should have been changed as part of my last service there, but was not done.In addition, they found that my windshield was leaking above the drivers side, and could actually be lifted up from the Inside! Both extended warranty and Volvo refused to fix it, giving me the name of recommended auto glass place, stating it was a wear issue. I stated it was not a wear issue, but a manufacturing and or Install issue. Doing my research, Ive found lots of Volvo owners complaining about the very same thing! Volvo knows there is a problem, but does nothing about it. When I contacted the auto glass dealer, I was told they will not even attempt just a reseal, because it fails, because the priming on the oem windshield is defective. They receive calls from many Volvo customers with same problem every week. They will only install a new windshield, brand new install due to their experience with Volvo windshields, breaking, and reseal failures. I decided to not deal with another OEM windshield, as the primer issue appears to be ongoing.Im very likely to have the same problem... seen other posts where customers have this same issue 2 or 3 times in a row when replacing a Volvo windshield with another Volvo windshield. Im going with Pilkington, made in the USA, and has not had these problems leaking. It is going to cost me over $500 for a new windshield installation. Im contacting Regional Service Manager about my discontent. I bought this Volvo because of its reputation for reliability, but I guess those days are over. I owned a Jeep for 22 years before I had to address a windshield leak. Your windshield should not leak at 5 years old. Some people are seeing leaks much earlier too! Its either the primer alone and/or the glue product. Id been looking to upgrade my Volvo model... dont think Ill do that now. Weaver Volvo and Volvo... so disappointed in you.

Dont buy a new Volvo SUV. There are so many electronics issues, and the dealership has an excuse for all of them. The phone disconnects from the system after a couple of hours. VOLVO blames this on Apple CarPlay and says they can do nothing about it. On-line, VOLVO brags about having added Apple CarPlay to its 2019 SUVs. Don’t brag about it if you haven’t figured out how to get it to work with the VOLVO computer system. The radio turns on in the car when the keys are in the house, the car is in the locked garage and has been turned off. VOLVO says that the car must be locked -- in order for the car to be powered down.The radio doesnt consistently turn down when replying to a text. You never know when its going to work or not work. With nothing on the passenger car seat, the red light in the instrument panel flashes on and off, indicating that the seatbelt should be turned on. So disappointed that I bought this brand new car and have absolutely no recourse.

I had considered trading my Volvo which is made in Sweden, however now the brand has gone in to Chinese which happened two years ago. I will not buy another Volvo. For one thing they are to prone to breakdown. I probably will buy a Korean made vehicle.

This is the third time this has happened. There were temporary fixes the first two times to the tune of several hundred dollars. Now, Im told the only fix is to replace the entire panel at a cost of over $1,500. Its too much money for a used car and I cant afford it anyway, the speedometer, tachometer, nothing works, no lights and a warning that the airbags are not working either. This is a safety issue and should not Volvo be held accountable and made to recall and repair such an occurrence? That model car is known to have problems all over the US and Europe. The web is full of complaints. Is there not an agency in our government that deals with such safety violations and helps victims get relief?

My 5-year-old Volvo runs well, however, the cosmetic chrome on the center counsel is blistered. I expected the car to look nice as well as run well for longer. This defect will highly affect my resale.

Volvo makes a great car. Whenever I get behind the wheel of another car it mostly feels like Im driving a tin can. AND, we picked up our Volvo in Switzerland. Volvo paid for the trip. My Volvo XC60 is a 2013 and my repairs have been minimal, I get great gas mileage. I have no doubt then when Im ready to purchase another car, itll be a Volvo.

What didnt happen is a better question. I bought a used 2001 XC70. What a joke. As soon as it reached 65,000, the transmission failed. From there, everything that could go wrong did, the timing belt, engine mounts, axles. I have spent thousands of dollars on this piece, thinking it would turn around. Clearly, everyone I hear about has problems with this car, especially this make and model. I’d like to get a class action started. It’s unconscionable what this company has done, screwing people with a good looking piece of junk!

I visited Volvo of Dallas who I called several times over a 1 year period and asked about the recalls since my car has been dying when I make sharper turns and it acts like its going to flood out while accelerating. I have 2 small children and I would bet I have the most unsafe vehicle on the road. After I paid the dealership, they kept my car for a week with no diagnosis and wanted me to pay another 300 to keep it another week.I bought my car in late 2005 and its a 2004 v70 with 1100 miles at the time. It has about 92k miles now and the plastic part of the door is peeling off, the stirring wheel has melted over the years and the most important issues are the safety issues I mentioned above. I used to love Volvo and I would not recommend a Volvo to my worst enemy today. I am going to pay thousands of dollars to replace my CAT converter and Ive always changed my oil and had tune ups. I am disappointed in the service as well as the product.

We are completely disgusted with Volvo corp and local Ft Myers Volvo for taking our situation like a joke. We were treated terribly at the dealership this last time after a 4 year long battle with our XC90 lemon, that wasn’t recognized by you guys as a lemon. This last time your dealership said we needed a $13,000 engine due to inside damage, which was NOT the case at all. It just needed 1 $80 cylinder change. And then they had the audacity to offer a trade-in value for our car at the ridiculous low price of $9,000. HA what a joke you guys are. Im sooo glad Im not an idiot, as I got WAY more than that somewhere else and didn’t have to fork over $13,000 on a complete LIE. This dealership lies, service sucks and has been reported. I will never drive another Volvo or ever recommend one.

I bought this car used, one owner. 2013. Excellent car due to all wheel drive and the power of the turbo engine. It is a very responsive car. It is sporty and fun, yet a nice family sedan when needed. I drive my grandchildren who sit in the back seat and I feel they are very protected. The body style for this year is beautiful and I have received many many compliments on it. My neighbor even bought one for these reasons. I hear that the company has been bought by China. The body style has changed drastically this year and is not near as attractive. I dont think I will buy another one for this reason. They ruined the look.

My transmission is bad and when I brought it in, the service people ignored my problem. They said that’s the way the car is. This is a brand new car and the transmission should work perfectly.

My check engine light flashed while driving on Tuesday November 20th at about 4:45 pm. I was nearest my local Mechanic shop and the tech plugged in the computer gadget that reads what is happening and told me a housing under the hood needed to be removed to investigate further. I took the car in the next morning and found out that my timing belt was about 1/2 shredded and ready to break at any moment. I was told I couldnt drive it and that the repairs would not be completed until Tuesday November 27 following the Thanksgiving Holiday. I have a 2005 wagon and the timing belt was replaced by Volvo at 125K. The car now has 165K miles. I was very lucky that I did not have a catastrophic failure and a ruined engine. It was just coincidence that this unrelated issue required a more thorough investigation of the housing where the timing belt is. Timing belts are not warrantied by the Volvo 2015 Lifetime Warranty Plan (no surprise there) but an average belt lasts upwards of 100K miles and is recommended to be replaced at/near that time. I have all documents showing when the belt was replaced and yet Volvo is not standing behind this product. I dont see any grey area here. This could in no way be something that was done by me. It looks as though the local Volvo dealer either DID NOT install the belt at 125K or it was clearly a faulty unit. I submitted a claim to Volvo Corporate for reimbursement and was denied. A HUGE violation of consumer trust and manufacturer integrity. A final note: Volvo refused to share with me the details of the investigation nor did they provide any reason for the denial except to state it was an internal matter and that timing belts are wear items. I requested a written accounting for my records and was also denied. I could not even get the name of the Corporate official who made the decision.

About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.

At random intervals while driving my Volvo XC90, I heard a loud thumping noise coming from under the hood. Immediately after, the windshield vipers turn on, the brake message gets displayed on the dashboard, then the dashboard becomes blank and I lose power. I am able to restart my car after a few minutes, but my trip computer displays fewer trip miles than before and the clock is blank. Whenever I experience this incident, it is never isolated but it occur a couple of times. But when I let the car rest overnight, the symptoms disappear. These issues generally occur on trips that are 4 to 5 hours or more in duration. Once in a while, it occurs on shorter trips of 1 hour. Once the incident is over, I see the following message on the dashboard SRS Airbag Service, Urgent. This issue has baffled two Volvo dealers in two different states and is currently with a 3rd dealer in a different state.

I have only had this Volvo XC90 for two months. Its a 2006 with 55,000 miles on it when I purchased it. Im the second owner and the car has a clean record. After so many trips into service, I am now at 58,000 miles. I have been in five times in two months for multiple issues. Some of which were issues before I drove it off the lot which should have been caught, such as a burned out front lamp, a broken Sunroof visor door. Windshield fluid valves were turned underside the hood. Cruise control button would disengage during driving, faulty brakes, 5-year old recalls for wiper arms and tie rods.When I finished my last service, they told me I had two more problems to fix which can wait until my 60,000 mile major maintenance. Both are hoses, one which I have to pay out of my pocket. One and a half weeks later, now I have two alarm messages: anti-skid service required and anti-skid has been temporarily turned off, meaning that I have either no ABS function or no AWD function. I am truly disgusted. I wish I never bought this car even though I really love it. I feel like the dealer did not do a 22-point check for a non-lemon car. I bought this car for its high safety standards and the crossover midsize for a family of 6. I really did not get this for mass repair and high costs. I will not buy another Volvo even if its brand new.

DO NOT BUY a Volvo unless you want one headache after another... They are horrible. And if you have a problem and call the 800 full phone number they will not help you with anything. Bought a used 2005 XC90, paid $ 7000. After 3 months the transmission went out. Got a used transmission to replace the old one, now a month later the electrical is shot. And although there is a recall and a fire hazard for this year and model, the Volvo company says my Vin number is not covered. WTF! Great way to do business

Volvo of Edison is the last place to buy service for your vehicle. Once you are past your extended warranty, they push you aside. The lack of compassion in this economic time is unreal. My 2004 XC90 went there for an oil change on Sep 23 and then returned on Oct 15 for additional repairs. On October 31, the engine was blown from lack of oil. They are taking no responsibility for the damage. I am a single parent and the car was my only transportation to work. They also own two more dealerships.

I have a 2005 XC90. I have had a rubbing noise coming from my car from the last two years. I have brought it to the attention of the dealer, who says it cant be replicated. But every time I sit in the drivers seat, I hear it. In fact, passengers have complained about it. Only the dealer cant hear it. This is when I had a warranty on it including an extended warranty. Today, the dealer can replicate it and they hear it loud and clear. But alas, my car now is out of warranty. Herb Gordon Volvo says it is my angle gear and wanted $3k+ to fix it, used part at $1.7k + labor. I found a used angle gear with 37k miles in a salvage yard and put it in, but the sound is still there. Then they blamed my after market brakes which I put on well after these complaints started. I also had issues with loss of power especially when driving during cold weather. Then now radio is dead, no lights or sound coming from it. Dealer says $1.2k to replace the ICM. I got another ICM from a salvage yard and it does not work either. I have friend who has a similar XC90 with same radio type, that does not work either. But my ICM works on his. I cant understand Volvo. What used to be a very reliable car with a safety record has turned into a safe car that is impossible to maintain. Problem might be with these dealers. In my opinion, if the dealer had diagnosed it right when it was under warranty, I wouldnt have this problem now. Volvo, you need to rethink your strategy. As far as I know, this is my last Volvo.

I needed my Volvo to serviced and took the car to an authorized representative. I expected a modicum of politeness from the agent, but none was on offer. MY wife asked a pretty innocuous request, which was how long the car might take to repair/service. This was a company car which was of no interest to me apart from when I might get back to work. But the Volvo representative, for whatever reason, wanted to be nasty and told my wife to shut up and sit down. When I challenged the Manager on this behavior he was also uninterested. The Car was Serviced but I complained to Volvo about this and they did nothing. As a result they lost the ability to provide 150 cars. Was their rudeness a good financial decision? Only they know.

The Conti Sport Contact In 225/45R17 only lasted 20 km. Equipped in factory by Volvo. Continental disclaimed with that I may have a voucher through the wear, logically as the wear was not in 95% they will pay in a voucher. Return the tire, since the legal limit was achieved they would refund about 5% of the total cost. It was the most stupid offer that has being given me. Do not buy Continental or Volvo, because Volvo completely ignored the claim - nor answered

Beware, I leased a Volvo XC90 Inscription, on February 2020, at the first week wheel start shaking while braking. This week again took it to service as warning for ABS, hand brake and transmission went on. Two days later I was told that one part is back ordered for at least two weeks, call customer care and was told that they will record the issue, in the meantime I am driving an old Nissan that was given as a “loaner”. I guess I have to get use to this old Nissan and pay for top of the line Volvo!

In 2008, I purchased a white 2008 Volvo S40 brand new car from the dealership with 100 miles. On May 24th, 2014 (a month and a half ago), my Volvo was parked on a hill with the hand brake engaged. On that day my vehicle had 59,100 miles on it. That day, my car rolled down a hill and struck a 2014 Ford F-150. Being that I am cheap and only had liability insurance, my insurance company only covered the vehicle that my Volvo struck. My flawless car was now damaged and bruised with tons of work to be done.A police officer knocked on my door roughly 20 minutes after the accident and told me what had happened. The police officer noted that when he had arrived to the scene of the accident, he noticed the hand brake was fully engaged and that my car was completely locked. Being that this was not an act of negligence, I knew that there was something up the hand brake. When I found out that my insurance wouldnt cover the costs of the damages done to my vehicle, I called Volvo to start investigating. Once I called them, they said they would have an inspector/engineer come out to check the car.After two weeks and no follow up, I called again to schedule an appointment. This time they asked me to drive my damaged vehicle to the nearest dealership to have the engineer inspect it there. I had to crawl through my passenger door because of the one side pinching my driving door to where it couldnt open properly, then drive it there. When arriving the inspector/engineer hopped in and went on a test drive to test the hand brake. He first set it on an incline to test the hand brake. As he engaged the handbrake, he disengaged the brake and both of us were witnesses to the vehicle moving down the hill. This resulted in having a defective hand brake. The hand brake needed adjustment according to the engineer. He said Volvo is not responsible because in the warranty and services manual, in tiny writing on only one small page, it says to check/adjust the handbrake every 15,000 miles.Therefore, Volvo North America would not take any responsibility and I am left with a pos damaged Volvo. Is Volvo to blame or is my local mechanic shop? They dont tell their customers about these small issues and checks and on top of it all, my car only has 59,000 miles and I bought it BRAND NEW. WHY would it need adjustment after only 59,000 miles. Service History Details: I had all my services done on time until 30,000 miles at the Volvo dealership. After 30,000 miles it was more convenient for me to take it to a local Kwik Kar Lube Mechanic shop to have my regular maintenance. From 30k-60k Ive had all maintenance done on time there at the shop.

S80 2012 and Low Profile Tire Nightmare. TIRES. Gone through 9 tires... NINE... since 2012. Reason: Potholes and Low Profile Tires. Low Profile tires are for totally flat surfaces. Unaware of this and wasnt informed either. Shame on Volvo. It was my dream car. Now its my nightmare.

We owned a Volvo V70 XC for over 17 years with low mileage of only 67K+ miles. We took it to service always on schedule and had received good service. Recently we moved to California. We took our car for full service immediately upon arrival. Soon after the full service we found our handbrakes rather not so responsive. We brought it back for adjustment. Next, we noticed that the AC does not work, brought it back and was told there was nothing wrong, but the serviceman topped up the coolant a bit. We went on a trip through the hot dry interior of California assuming the AC is fixed. The AC did not work and we had to suffer 110 degrees in the car. We brought the car back the second time. We were told the service had refilled the AC with an extra amount of coolant and we paid $130 for labor plus the coolant cost. Took the car home only to find the AC still did not work. We went back for the third time. By now we told the service dept attendant that the problem must be with the fan. The serviceman checked the fan finally, found it defective, and installed a new one. We were presented a new bill of $139 for labor plus cost for the fan. We refused to pay for the labor charge because they failed to check the fan from previous visits, and we had to return for the third time to get the AC fixed. The serviceman refused to settle telling us that we did not tell the service counter attendant to check the fan. He denied responsibility and blamed us instead. We argued the problem involved two parts, the coolant and the fan that makes up the AC system and that the serviceman should have inspected both parts and repaired accordingly. It was the most unpleasant experience we ever had over 17 years of owning this Volvo. We do not think we would consider another Volvo.

Have owned 2 Volvos a 2008 Volvo S80 with the 3.2 Inline European Ford 6 cylinder engine and the 2010 Volvo XC60 T6 with the Turbo V6 3.2 European Ford Engine. Most of you dont realize that this is a Ford engine in this model of the car. A lot of you DO NOT SERVICE this vehicle at the recommended time either. If you dont do PREVENTATIVE maintenance on this car you are asking for problems. Now I agree that some cars loaded with every electric gadget imaginable & mirrors that close upon exit and alarm systems and DVRS are going to wear out the Battery in 2 years. It is inevitable!!! But those of us who were smart enough to limit the options to just a few dont have battery problems with this car. In fact my battery in my S80 has lasted 6 years without replacement. The XC60 battery only lasted 3 years but it has every option on the car and they are all electric operated including the hand brake. I expect the battery life to be short. In the old days cars didnt have half the electronics they do today. Also it pays to find a Good Volvo Mechanic OUTSIDE your stealorship. Who has a labor rate below $100 an hour if you want long term maintenance of this car. Otherwise you clearly in over your head. This car was made to be maintained and regularly. Every 7500-10,000 miles it must have some service to continue to perform properly. Even if you do the work yourself. It can be done. I come from owning Ford Explorers the last 3 I have owned ALL got 325,000 miles on them by doing proper maintenance and I expect no less from these Ford engine products ...My s80 has 90K and is coming up on the required Timing belt/ All belt change at 100K miles for these cars. Since it will be 6 years old I plan to replace every hose at that same juncture. Complete rubber replacement at 100K miles. Service the tranny at 100k miles too. I dont care what they say at the stealorship. They are designed to steal your $. You have to play their game up until 3 yr/36 miles. Save your Extended Warranty money for your rainy day fund unless the car is your wifes and you wont be around to deal with the problems.. or maintenance.

Bought a new Volvo S60 2012 from Carlsen Volvo in Palo Alto. The paint started to peel with less than 13K miles. They stated that it is caused by sprinkler water and therefore not under warranty. The car must be completely repainted since the paint is peeling on the entire surface. It cost me $8609.66 to repaint.

Wheel fell off New XC60 at 580 miles. Driving on the freeway at rush hour, probably doing 30 MPH the front drivers side wheel departed the car. I drove safely off the highway and the wheel didn’t hit any other vehicles. Volvo USA claimed no responsibility, the dealer sent me away with no support. Repairs cost just over $6400. Volvo USA’s FSR said if the wheel wasn’t properly torqued it would have failed with 10 miles. Volvo San Diego stated that they DID NOT check wheel lug torque during Pre Delivery Inspection.Volvo San Diego’s service manager John ** told me that the FSR checked all the lug nuts remaining on the car and they were all “torqued perfectly” - this is improbable since at the scene of the failure I thought I might put the spare on and drive to the dealer - I removed one lug nut on each of the passenger side wheels - when I actually saw the damage on the drivers side I realized what a stupid idea it was and put them back on the car - but the chances I put those two nuts back on at 105 ft lbs with the tiny lug wrench in the car “perfectly” are extremely remote.Mr ** also said they could only get one of the 5 lug nuts on the hub that failed to torque properly, but this damage was due only damage at the time the wheel left the car. I would ask how did they determine this give they didn’t check before delivering the car. I asked Volvo USA to provide the calibration records for the equipment used to install the wheels at the factory in China for the time of assembly. They didn’t even respond to this request - except to acknowledge it was received. I believe Volvo did not properly investigate this incident, they failed to properly back their product and their dealer let me down as a customer by totally ignoring this failure and to my knowledge they still don’t do a basic safety inspection of checking torque on lug nuts before allowing customers to drive away.

Random airbag exploding -- O.k. Volvo v70 rainy evening. I go to my car to run an errand, get in, start it and BOOM! Thought I had been shot. I turned the car off jumped out half deaf and realized what had happen. What the hell.

I purchased a Volvo XC60 in January 2010 and it has been the car from hell. Not soon after purchasing the car it was blowing fuses. I took it to the Volvo dealer in San Antonio and they fixed it. Not soon after that, we had to bring it back because the cigarette lighter in the back seat didnt work. We dont smoke but we use it to charge our cell phones. That was fixed also. When we purchased the vehicle, we had the dual DVD players put in because we do a lot of travel. They stopped working and we had to take it back in to get that issue resolved. All along I am telling the service center that there is something electrically wrong with the car. They continue to deny it is. In August of 2012, we are bringing our daughter to college and the battery dies and leave us stranded. I take it back to the Volvo dealer and was told that I have to pay $300.00 so that they could put a battery in the car to diagnose it. Wow! How far have customer service sunken over the years? I spoke to the service manager and after many conversations and my holding steadfast, he decided they were going to resolve the issue with no cost to me. But the person at the service center wasnt informed and when I showed up to pick up my car, he handed me a bill for $2,300.00. The bad battery cause the sensors for the air bags to go bad and they had to be replaced. I immediately asked to speak to the service manager and he informed me that it would be no cost to me. His word held true.December 30, 2013, 16 months after being stranded the first time due to a bad battery, I was stranded again while traveling. The battery died and I received a message on the console that said Reduced Performance. The car was barely capable of driving 5 miles per hour. I called the service center in San Antonio and was told to bring it in. The car is not drivable, the battery is dead again and he says to drive it in. While I am on the phone with him, the reduced performance light goes off and a service engine light comes on. When the service engine light came on, the car became drivable; therefore, I drove back to San Antonio. When I attempted to drive the car to the Volvo dealer the next morning, the battery was dead, Service Engine and the Reduced Performance lights were on. I have read several customer complaints that point to electrical problems and I know for a fact that this car has electrical problems.I called the Volvo Company of North America and spoke to them about the horrible customer service and support I received in San Antonio and asked if I could have the car towed to Austin which is not that much further from me and I was told to call the service manager in Austin and talk to him. I spoke to the service manager in Austin and he told me that I need to make sure that if I get it towed to Austin to confirm that there are not any additional charges that I may be billed for having it towed to Austin. I called the Volvo towing service and she stated that she would call Volvo to get approval and she immediately called me back and said that no one answered because they were closed for the holidays.I was going to trade my XC60 in for a XC90 but after my experience with Volvo and seeing all of the mistreatment of other Volvo customers, I have decided to go back to Honda and/or Toyota. We own a 2003 Honda CRV and it has never given us trouble. I agree with one of the other complainants, there needs to be a class action lawsuit against Volvo. It is a shame that we spend thousands of dollars as consumers and dont get the needed oversight to protect us as consumers. I am going to continue to bring this up until someone decide to listen and do something about all of the terrible service and rip offs happening to me as a consumer.

I like my Volvo - its a good, solid car. I love my cars heated seats, sun/moon roof, dual temperature controls, and polished wooden steering wheel. I also like the heated mirrors, headlight wipers, 40/60 fold down back seats with a pass-through, and spacious trunk. The gas mileage could be better though, and theres only ONE cup holder. Then the electronic switchblade key with electric lock control is hideously expensive to replace. Also, since we dont have a Volvo dealer anywhere within 100 miles, no one wants to work on it.

I was driving my 2007 XC90 SUV, merging onto a busy Philadelphia Interstate (I-76) with trucks going well over 70 mph. When I pushed on the gas pedal, the car lunged, then died immediately. I was almost creamed and still cant believe I was not. This was the 4th time this had happened, but not on a busy Highway like this. I had it in the shop at the dealership and they could not find anything. I picked it up and the very next day, it did it again. I took it back to the Volvo dealership and the Service Manager drove it for 3 weeks before finally discovering it was a key issue and only because his knee hit the key, which no longer popped out of the key housing, so therefore the black part of the key would hang down from the key starter and if your knee hits the key, the ignition will shut off.I have told this story to many Volvo owners and everyone that has a key like that has experimented with it and YES their car also died when touched by the knee. VOLVO has not issued any warnings of this, so everyone that has an older Volvo with the old type key, beware, it could happen to you and you may not live to tell about it. There are web sites you can get that you can get a key made for $20, but I paid $180 and the key fell apart the next day. GOOD JOB, VOLVO.

I received more than adequate amount of information on the car that I like most. In fact, I drive my vehicle of choice. I was just looking at the updated model. I’ve been driving this model car since 1990. I’ve update the model every 3 or 4 yrs. My parents also had this model car & I took my driver’s test in 1 & passed. This car is expensive but it’s worth it. In 2013 I was involved in a head on collision. It was during a snow storm & a truck cross the center line & hit me head on. It was awful. I truly believed that my car saved my life. The truck was unrecognized. My car had a smashed front end. Thank God we both survived. My car was total because they said only because of the airbags went inflated and was very expensive to repair. I bet you are wondering what type of car that I drive. It’s a VOLVO!!! The best made car in the world. I would recommend it to anyone. It’s dependable, durable, and looks great. My brother even drives one. His is brand new, mines not. But I still love it. I’ll probably will update mine when I go back to work.

I bought out my lease a little over a year ago, since then I have a new iPod, Samsung Note 3 mobile phone, neither work because of some Bluetooth issue. Volvo blames on cell phone companies for updating our operating systems on these devices, instead of updating the firmware so those of us who paid a lot of money for this make of vehicle arent hassled with our technology lost to operating in this lack of caring about consumers in the states. Europe has none of these issues and updating navigation is free to them also, but it will cost Americans 300$ to update North American map, so now my navigation drives me way off the beaten path. Latest trouble is fuel being lost as if there is a leak, which there is not, and my lock on passenger door fell through when I went to lock it. I called Volvo, they said bring it to the dealer... Never letting on, they had many many complaints by others on the technology no longer compatible or the fuel mileage suddenly becoming a major problem especially considering the cost of petrol. I will take it in to my dealer but Ive already spoken to Verizon and know the issue with my phone and iPod are on Volvos end. So there will be no joy until Volvo treats American Buyers like European ones.

I have 2010 XC60-T6 with 20,000 miles. On Sunday Dec.18, the battery died. Next day, I had to go to work. I called Volvo Roadside Assistance and booked the towing to dealership on Monday at the earliest time, the dealership service center opens at 7am. On Monday, Dec.19 at 6 am, Roadside Assistance representative Lorain woke me up and said that my car has to be towed at 7:30am and I have to receive a conformation call at 7am. Nothing happened until 8am. I called to Roadside Assistance, spoke with manager Wendy. I was told, that towing is scheduled at 9 am. At 9 am, I called to Roadside Assistance again. Supervisor Lolita said that towing is scheduled at 10 am, which got me very upset but she said nothing she can do now. To be honest, Lolita called back in a few minutes and said, that she spoke with the towing company and they are going to pick me up in 10-15 minutes, and my lost wages, if so, can be compensated by their Costumer Service. Finally, the towing track came at 10:30 am, 4-5 hours after the first call from Volvo Roadside Assistance. My car was delivered to Bay Ridge Volvo at 11 am, it took 1-5 hours to diagnose and replace the battery. At dealership I was told, that they do not provide a replacement car during the warranty work if my car bought at the other dealership. Finally, I lost a half of my working day, which cost me $150. It could not happen if my day before scheduled towing came on time. In a few days, I received a letter with tons of apologizes. I called to Customer Service and was told by the Customer Service Specialist Tim **, that they do not compensate lost wages.That is my opinion, Volvo Customer Service, Volvo Roadside Assistance provide very bad service. Representatives give to customers wrong and false information, which can cost them money. I already had a few other issues with Volvo services (I never had anything with my Audi and Volkswagens), and I believe, this is my first and last Volvo.

I have purchased an FH12-480 Truck from Saipa Diesel company in Iran, from one of its representation. Before purchase, they gave me some details of purchase and condition of payment, about insurance and other conditions. But they didnt act on their promise, because the representation lied to me about the condition just to motivate me to purchase. When this issue was forwarded to Saipa Diesel missioners (or officer), they dont have any action for my problem.When I went to get the delivery Truck, I saw that more customers of Volvo trucks are dissatisfied with the Sale Center of Saipa Diesel Corporate. I am an M.A. Marketing student in Iran and I think this matter hits a big negative impact to the perception of Iranian customers of Volvo. Now I prefer to buy Volvo trucks from out of your representation or to just buy other brands. Please review this issue and I suggest that you change your representation or the management with yourself, or have a strong monitoring from your corporate.

I have aerial maps of where my tire rod snapped and blew my tire. AAA records with GPS coordinates to the exact location and pictures. Apparently, somewhere along that route, there was a curb I hit according to Volvo engineers. I mapped out the exact route with coordinates and there was no physical damage to the car until the rod snapped, then the engine mount cracked and suspension was bent. 3 different mechanics all say the tire rod snapped causing the tire to blow. Why it snapped Volvo is denying a defect in the part and saying the car must have hit a curb 3.5 minutes before everything snapped. After going over everything and having Volvo deny any parts were defective, we are extremely upset. I will be selling the 2006 Volvo s40 t-5. Its crap and garbage! My two kids who were in the car could have been killed on a grassy off ramp. Volvo, if this happens again and someone is killed, I have all the evidence that you neglected and you will be sued...

My Horrified experience with Volvo V40 and Volvo Doncaster Dealer: I bought 2013 Volvo V40 Demo on June 26th, 2014. After driving 5 times, the car broke down in the middle of road on July 10th. My daughter and I stayed in the dark and stranger street for two hours to wait RACV road assistance and tow truck. The car was towed away around 19:30pm and we got home around 8pm. On that night, I wrote Silverstone Volvo Doncarter and expressed my disappointment and angers. In the email, I said to Silverstone Volvo, I and my family lost confidence with this car, they really need to give us a rational answer and acceptable solution to bring our confidence back.Next day, it was Friday July 11th), I rang the Silverstone Volvo dealer to ask what was wrong with this car. The answer was that the petrol pump had a problem. The new petrol pump had been sent out from Sydney head office and should arrive on Monday (July 14th). I got the phone call on Monday 14th of July, Volvo Silverstone informed me that the car was ready to pick up. Since I worked on Monday and I picked up the repaired car on Tuesday (July 15th) and I was told that car was fixed and shouldnt have any problem.Next Day, it was Wednesday (July 16th, 2014) morning, my mother used this car to drive my daughter to school. After 2 minutes after they left, I got phone call from my daughter. The car broke down in the middle of road. I rushed to the place they stopped, and asked my mum use my car to drive my daughter to school (she was nearly late to school on that day). My mother (72 years old) said to me, I am not going to drive Volvo again. It scared me. I nearly had heart attack. My daughter had second horrified experience with Volvo in 5 days, she cried and said to me Mother, I had enough about this car. I dont want to be late for school again because of this car. I dont want to be left in the dark street because of this car, No more Volvo. I assured her that this thing is not going to happen again.After arranging my mother taking my daughter to school, I rang Silverstone Volvo. After Sales manager answered the phone, I told him that the car broke down again. He asked me to ring Volvo Road Assistance and tow the car directly to Volvo Silverstone to fix. On Thursday (July 17th, 2014) After sales manager rang me and left a message on my phone to ring him back. Because I was working until 10pm and I didnt ring him back. On Friday (July 18th, 2014) at 8am, I rang him back. He asked me what kind of petrol I have been filled in for this car, because they found some strange particles in the fuel. I said to him, Funny you said that, we had no chance to fill the petrol, as we only drove 5 times. The petrol in the car was from Volvo Siverstone. This explanation really pushed my anger out off my limit. Thanks god, we didnt fill the petrol. What happened if we have filled the petrol, was it our fault to make this car stop in the middle of the road?After Fridays morning conversation, I had not heard any thing from Volvo. On (July 21st ) evening, I wrote to Volvo Head Office to explained what happened, and I was going to put application through VCAT. On Tuesday (July 22nd) I received the email from Vanessa, Volvo Customer Care manager. She wrote in her email the fuel in the vehicle is contaminated and they were currently investigating. On July 25th, I received the email from Volvo Doncaster. I was told that Volvo expected to have the components required here for Monday 4th of August and vehicle ready the following day. On July 30th, I received the email from Volvo, I was told that this vehicle was due to FUEL contamination and in no way due to a product failure with this Volvo V40.After receiving this email, I was very angry. Up to this point, Volvo still denied that this car has any quality problem, even though the car was broken down twice in the middle of road in 5 days. Volvo also blamed the fuel was contaminated, though the fuel was from Volvo, not petrol station. From that day, I started my own investigation. Here are my findings:I rang VicRoad and I was told that this cars registration has been changed, but VicRoad wouldnt give me more information due to privacy law. I went to CarHistory Website to search and got the report that showed the Odometers of this car could be rollback. The reading on March 4th, 2014 was 5023km, but reading was 1146km on April 5th, 2014. On August 12th, 2014, I wrote to Volvo team and informed them that my finding has shown this cars odometer has been rollback. On same day, I got reply from Vanessa, care manager of Volvo, she wrote in her email we can confirm that in this case the report is showing incorrect odometer readings. The correct odometer readings are as follows: 2226 kms on 24/06/2014 and 2827 kms on 08/07/2014. I replied her email and attached the photocopy of contract of this car. The reading of odometers was record in the contract was 3050km. This contract was signed on June 25th, 2014.I also found the reading of Odometer was recorded as 2619km on Certificate of Roadworthiness from VicRoad on June 24th, 2014. My questions are: 1). Why did Volvo dealer change car registration number? 2). Why are there many different readings of Odometers on different documents that produced Volvo? On Friday, 22nd of August, VCAT arrange conference meetings between Volvo Silverstone and I. The purpose of this meeting was to settle between two parties. In the meeting, I asked for refund of this car. The reasons are: The car has serious quality problem. It broke down twice in the middle of road in 5 days. Volvo had opportunity to fix the car, but the problem was still there. Volvo Silverstone didnt acknowledge any faulty of this car, but blamed for fuel contamination, even though the fuel was from Volvo, not from me or other petrol station. This cars odometers was rollback based on the different document provided by CarHistory report, VicRoad and Volvo dealership.After speaking with solicitor from Consumer Fair of Victoria, I know that I have right to get refund of this car based on section 38 of Motor Trade Act 1986 and section 18, 29, 29, 259 and 260 of The Australian Consumer Law. In the meeting, Volvo Silverstone tried to settle a deal with me, they only wanted to extend 2 years of factory warranty on this car. I declined. I said to them, I was happy to compromise, but here are my conditions: 1). I wanted another new car, though I was asking for refund. 2). If you want me to take this car back, here are one condition, Volvo had to write a statement to say if this car breaks once again in next 12 months, Volvo will take this car back unconditionally and I got fully refund the price I paid for. Volvo Silverstone declined to do so.I also asked Volvo manufacture to write me a letter to explain to me about Fuel contamination issue, but Volvo Silverstone refused to do so. I asked Volvo Silverstone Dealer two questions: a). Why were there many different Odometer readings shown on different documents? Reading from CarHistory, Reading from VicRoad certificate and Readings from Volvo Contract and Volvo customer care manager? The answer from Volvo Silverstone was all these readings were wrong due to human errors, Volvo has not changed Odometer readings. b). Where did the contaminated fuel come from, because I havent filled the fuel? The fuel was from Volvo silverstone when the car was picked up. Volvo explained to me the fuel was filled by other test drivers when they had a test drive. It was the fault of Petrol Station.I told Volvo Doncaster Silverstone: You are lying to me and you make a lot of stories, I dont believe anything you said to me. This car is still in Volvo car dealer, I dont want take this car back. Volvo dealer inform me that they will start to charge fee. From tomorrow, I have to find a lawyer, which could cost me arms and legs. But I want to fight. If I have checked the history of car, I wouldnt have this mess. I paid nearly $45.000 for this car, but so far I only had nightmare. However, I have done nothing wrong, I trusted Volvo but Volvo Silverstone took advantage of me. As a consumer, I will fight to the end. I deserve a better treatment. I wouldnt let Volvo get away and continue to cheat other consumers.

My 2004 XC90 stalled at least 4 times in December 2010 as I was traveling to Lawton, Oklahoma. Just out of nowhere, everything electrical went out or blank. Then it drove like nothing was wrong. I had never had anything like this to happen since purchasing the SUV in August 2008 with 30,000 miles on it. Then in August 2011, it did the same thing. This time, I was on a very dark road trying to get home. No warning at all, I had to coast to my house. I immediately made an appointment with the Volvo Dealer in Georgetown to have it serviced, but they told my son they didnt find anything wrong but found other things wrong: Motor mount, which I had already replaced a little over a year before, something on the passenger side that was causing the tire to wear. I had already replaced the tires not even 2 years before. Windshield wipers, rear shocks and latch for the fuel lock broken. Then again on December 26, 2011, my son was driving on Interstate 35 and then it stalled 11 times. It went from 70 miles to 40 miles without any warning. Can you imagine coasting on a highway for over an hour or two! He just wanted to get it home but drove in the right lane the entire time with cars flying by him! Now, it has SRS Airbag Service Urgent message displayed. I am scared to drive it or let my son drive it for fear this will happen again and we will not be as lucky. I have contacted the dealer to which I was told to bring it right in or have it towed. I have been reading all of these complaint and I must say it has ruined my day. This was the last car that I planned to purchase but with all of these issues, I will have no choice but to trade this thing in. My only concern is that someone else will be getting this piece of junk. I own 2 Volvos and have always loved them for their safety!I also had to replace the bearing on the rear in March 2010 after having a Volvo Dealership tell me that nothing was wrong, the car is just getting older but they never even drove it! I was told that the bearings could have come off and cause an accident. My life and those riding with me at risk! I will never buy another Volvo as long as I live. Guess all good things have to come to an end. Something has to be done about this!

The 1918 Volvo XC90 is the finest automobile I have ever owned. Besides the world class safety features and vehicle safety, this car has the most adaptive, user friendly functions and options I have ever experienced. It has selective ride control as well. Overall this car is awesome and great in bumper to bumper traffic to highway, short and especially long distance trips!

Bought my first Volvo in 1973 and drove it 180,000 miles. In 1985 when we bought a 240DL and drove it 225,000 miles. In 2005 when we bought the S80. Today after 14 years and 250,000 miles BETELEW the 3rd is done. An internal engine problem and no compression in #1 cylinder. Thinking back about my Volvo’s and reading the posts here I want to share my Volvo experience with you. First of all I would not recommend buying a used Volvo unless there is documentation that scheduled maintenance was done. Volvo’s can be a bit pricey to maintain and many people just don’t take care of them. I bought all of my Volvo’s brand new, maintained them as outlined in the manual, and all work was done by the dealership or an independent shop that specialized only in Volvo’s. Driving a Volvo for 45 years has taught me a lot. The most important is that there is a big difference between a 15 minute oil change and a dealership scheduled service. There is a long list of items to be checked, lubricated, tightened, or adjusted that only a dealership will perform. 15 minutes oil change is not a maintenance service, and you certainly get what you pay for. I read these posts and so many contain “bought a used Volvo” “poor quality” “factory defect” and how horrible Volvo customer service is and I laugh. I’ve had things happen to my Volvo’s over the years too. The difference is that when you are a regular customer at a dealership as I have been, you will receive excellent customer service. Loyalty is rewarded. I would be embarrassed if I drove Into a dealership for the first time with nothing but 30 minute oil changes and demand good customer service. If you think I’m exaggerating I’m not. In 45 years and 3 Volvo’s I have only been towed 4 times and 3 of those were from my driveway. I was never left stranded or put in a dangerous situation. I bought each of my Volvo’s for safety which I consider to be an investment. I took care of my investments and they took care of me, faithfully, safely, comfortably, and tonight we will return to Volvo to buy BETELEW #4.

I bought a brand new V40 D2 1.6 last year. I have had nothing but problems with the car since a few months after I made my purchase. During the first few months there was a problem with the airbag and the car had to be recovered to a garage. A few months ago black smoke was coming out of the car on a cold start and the vehicle started to shudder. The car has been at the dealers for 6 weeks now and no one seems to know what is wrong with it. The customer relations team from Volvo UK have been shocking. They are rude and far from courteous when you call. One female customer relations representative informed me I should be grateful for a courtesy car that was better speck than my vehicle. Really helpful! I am still waiting to speak to the male who is in charge of my case. You are left feeling a burden even though its the company that have burdened you by selling you a car that isnt fit for purpose. It is unlikely that I will purchase another Volvo or recommend one to anyone else.

Bought a Volvo V70, very low miles, around 65000 miles for a 14 year old car is not much. Bought it from a dealer, test drive it, seemed to be fine. I paid 5000 dollar for it, and yes, I overpaid this I found out later. After a while first problems, the sunroof was leaking bad, all carpets got wet, check on internet, had a look at some videos. I did not even try to clean those sunroof water drains, put silicone all around the sunroof that can be opened, now it cant be used no more.A couple of days later, the rear wiper at the trunk didnt stop from running no more. I disconnect it, problem fixed... Still have wet carpets, foul smell even though we dried everything after this sunroof leak. Take the carpet out on the driver side, drive the car a couple of day without the carpet, every time I used the AC, there was condensation water accumulating. Okay, I see a rubber hose that should lead AC condensation water through the body to the engine compartment and outside the car. That rubber hose is not in place as intended, and water is therefore lead to the inside in the foot room area under the carpet. Of course, now I knew why there always was a mold smell, even before we bought the car. It was not the sunroof problem alone. This rubber hose not in place caused water accumulation under driver side carpet. Put that hose back in place and secured it with silicon to make sure the water goes where it is intended, out into the engine compartment. Drive the car another couple of days to see how it is doing, now see coolant that is leaking into footwell compartment, not much, but it is coolant, must be from the heat core that is leaking. Use that stuff from autozone. Looks like aluminum particles in a transparent bottle. Put half of it in coolant liquid, drive it a couple of weeks, seem to stop the leak. Later, all of a sudden we have gasoline smell in the car. We change the fuel cap, doesnt help. We bring it to a local mechanic, they do not know much about Volvos, he cant find problem. My wife drive the car, all of a sudden complete oil loss. All like goes on, my wife stops in time, tow the car, local mechanic after a long time figuring out what it could be. Borrowing the right tools, he change the timing belt, 1000 bucks less on my account. Still that smell of gasoline in the car. The local guy cant find out why. He tells me it must be a cracked fuel tank, some hole in the upper part of the fuel tank... on right curves especially, veritable streams of fuel leave marks on the ground. I say to my wife, Thats it, do not drive it no more. She is in Knoxville, brings it to a dealership. They check it, it is the fuel pump, 985 bucks including labour and tax, wow.Days later I see a video how to change the fuel pump yourself, owning a Volvo. It is a good idea to check videos online and try to be a mechanic yourself, because if not... you go broke!!! Now there is a transmission check light on, the transmission oil is not as clear as it used to be, I check on some volvo blog sites, and no good news, the tranny seems to be going bad. Well, I will tomorrow try to go and flush the transmission fluid, see if this helps. We put about 12000 miles on that car, we own it about a year now. It is a trouble maker big time, not a good idea to have such a car where we live, closest dealer over one hour drive away. Local guys do not know how to fix those cars, and do not even want to try... and dealerships are crazy crazy expensive.I always thought that American cars are crappy, and since I am from Europe myself, always thought that Eurocars, Swedes, German Cars are top of the line... that is what Volvos reputation is, but this will be something of the past, cause this car is a piece of S. I will not even think about to buy a Volvo again, I will drive it till it stops. Just do whatever is necessary to keep the wheels turning, but this car is like a leaking barrel, you plug here a leak, and the same time the next leak pops up somewhere else. Volvo had a very good reputation, since I remember as a kid, Volvos go on forever all the people said. Well, that was once upon a time. Today Volvos go on forever back to the mechanic... Nice car to drive. Enjoy this rare moments when you do not have it in a shop.

2016 XC 90 Fuel Gauge. My family members and I have ran out of gas 3 times and had to call AAA. I have owned Volvos exclusively since 1994. The fuel gauge is RIDICULOUS! It is just a tan line at the bottom of the screen behind the steering wheel that turns muted orange. No sound or voice warning. This car warns me if its thinks I am tired, but doesnt do a damn thing if I am about to run out of gas!

I have been owning only Volvo cars for almost 15 years now, and my experience has been mostly positive. I sold my 2001 S40 with 142k miles, and it was still driving fine. No major repairs were made during the first 100k. Afterwards, repair costs started going up, but engine and transmission were solid. Ive owned a C30 for two years as well, and nothing ever broke down. Based on my discussions with Volvo mechanics, here is what I would advise you:1. Never buy a new model within the first 1-3 years of introduction. Engineers keep improving these cars year after year, based on real driving experience coming from customers. By the 4th year of production reliability improves to superior levels. 2. Stay away from fancy electronics, add-ons, options, sunroofs, and so on. Their engineers spend most of their time and money on safety/strength, engine and transmission. 3. Buy the most common engine in production, especially one that can be found across platforms. 4. Change the oil on time and do the required maintenance. These cars may give you headaches from time to time, especially with high mileage. But if there is ever an accident, you will walk away laughing and texting. Volvo is still a great company, even under Chinese ownership.

This is my second Volvo and this one is literally falling apart on me; I am talking lemon... The leather seats are all falling apart; they have actual holes from the sun, I am assuming, and the headliner is all falling down. From the day I bought it, I have had no air conditioner. In the state of Florida, I drive around in 101 degrees in the summer. I have always had so much good to say about Volvos and do stand behind them but the one I have as a single person, I am the only driver to and from work.The outside looks great; it is the inside and now the air bag sign is on and they are not working. Really???? I paid a lot of money for this car and I am so disillusioned to say the least. So for whatever it is worth, this is what I am dealing with. Somehow I am stuck with this vehicle that is falling apart on me and financially there is nothing I can do. Is there any call back on any of this for this vehicle? Anyone, somebody, anybody???

I have a fairly new XC90 T8 and have continuously problems with the electronic and the software. Talking to the Dealer is useless since there is only one person at Schumacher who knows a little. All others know nothing. So is Wallace Volvo in Stuart. My Volvo has 10k miles on it and has spend quite a long time for software repair in service. Having a problem since the beginning is most accurate. I could not load the battery over 6 miles capacity, The alarm for the Engine comes on now and then and shortly after that it says, You have problems with the 12 volt system. The Virtual display shuts on and off during driving etc. Its an ongoing battle and I want to return the car and get a new one. What do I need to do and whom I should contact.

I bought a 2011 XC90 Volvo at Manhattan Volvo with full service contract and 100,000 mile extended warranty. I live in Manhattan and received timely quality service with each maintenance service call. Today my cars yellow warning light indicated the need for a service call. I called to schedule an appointment only to find that sometime in the last few months the dealer closed and no notices was sent to their customers. A call to Volvo North America in New Jersey said you can get service in New Jersey, Westchester County, or Brooklyn. None of the locations are easily reached and none offered a loaner car. I do not have a friend (or spouse) with a second car who can go over with me and then drive me back and then repeat the process when the car is ready. Volvo North America offered no help; no remedy; no compensation for loss of access to a dealer; no credit if I used a local non-dealer repair service.In short, I am screwed and short changed. My implicit contract for service and my purchased extended warranty contract are now worthless - a total loss to me. Shame on Volvo. They asked no questions of me. They didnt want my information to call me back in case there was new information. They do not know I purchased 16 Volvos over my life. But this they should know. Manhattan, with thousands of Volvo owners is likely lost to them forever. A historic valuable brand name has been destroyed in Manhattan.

My wife drives our 2001 Volvo V-70. Last week when temperatures dropped, she turned on the seat heater and all the sudden it got very hot. She then realized the seat was catching on fire. She immediately turned the seat heater off and put the burning out with her hand. I just called the nearest Volvo dealer to see if there are any recalls for the heat element and there are none. This is a safety issue which could potentially have caused my wifes life or having an accident and hurting someone else.

We decided to give Volvo a shot in addition to the Porsche and Mercedes SUVs we were considering. The sales team was so horrible and disorganized that were not even considering Volvo at all anymore. Typical used car lot type of dealership; if youre looking for a luxury experience, stick to the other brands.

Purchased my 2008 Volvo S40 in 2009, so it was just over a year old. I hadnt had any real problems with it until last summer (2014)... granted the car was 6 years old, but still the things that went wrong were just... odd. BOTH the driver and passenger side view mirrors (just the mirror part) came loose and I had to constantly glue them back on. There were moments I was on the expressway, praying that it wouldnt fly off! The windshield wiper spout (where the fluid comes out) was loose -- had to glue that back onto the hood of the car a few times. MY A/C started not working, so I got recharged -- thankfully that lasted the summer. And my favorite... so the transmission is placed SUPER low to the ground, near the front of the car. There were 2x last winter where the transmission line broke from driving over snow where I was left stranded on the side of the road.Also had to worry about the towing and rental. Both times it cost $300 at the shop to repair. It is also probably the WORST car to drive in snow, rain, sleet. SLIDES EVERYWHERE. My brother is a mechanic and told me at about 75,000 miles that the timing belt was looking rough and to get it replaced sooner vs later. Mind you, the recommended time to replace is 120,000 miles. I never did get it fixed, and traded my car in this past week with 94,000 miles on it. I can only imagine things continuing to go downhill. Now it will be someone elses problem.

Had 2003 V70.. Great car, No problems. Bought 2014 XC60 and we still have temporary tags and this car has already been towed in twice, died (battery) second, overheated. Volvo of Triad in Winston-Salem, NC lied about everything! There were scratches on hood and they took touch-up and made a mess. They told us it was Local, it came from FLORIDA!!! They sold it to us past 30,000 miles and then we found out 30,000-mile service had never been done! And it was a certificated pre-owned. Now key fob does not recognize. Stay away.

Holmes and the Service Mgr contacted us shortly after this original posting. As of early January 2015, a new windshield has been installed at no cost to the car owner. I now like Holmes again. I encourage all consumers to attempt to remedy problems through the dealer, and when that doesnt work, use this website so that other consumers can see the history of that dealer. Thanks Luke ** for getting a handle on this issue.

S40 - So 2 chums and I were out on the town and decided to acquire us a few fine quality bean bag-type chairs. And lo and behold we get our fine seatery out to our automotive transport only to find that we dont have enough room for the newly acquired chairs in the car. Now I know that a sedan isnt the biggest car in the world, but I feel as though we were short changed on adequate bean bag storage.

My parents bought the new 2016 XC60 in Dec 2015, arrived Jan 2016 - we have owned XC90 2004 in past with no problems, bought another for the safety and reliability. However the car dealership have been an disappointment. It has an electrical problem somewhere they cant trace. First replaced the amplifier a few months ago but the random & frightening loud sounds continue. Its unnerving to have the loud electrical sounds occur. It can be when you start in the garage, or just driving down the street - no warning. The Dealership says theyve not heard of this problem and are not offering a solution. I think the beautiful new car is a lemon and makes me doubt if I want to keep the Volvo. Its disappointing to see the dealership be dismissive of a senior adult couple who just wanted to buy a new car and are having this experience.

Ive had a water leak in my car a few days ago, and I was happy to hear that Volvo Turkey was going to cover the costs. Unfortunately, Ive had several problems with the car before and am not sure whether or not these are also an effect of the water leakage, as it is obvious that the car must have had this problem before. (By the way, I saw on many sites that I am not the only one affected by this and the water might cause other bigger problems in the future.)Now, the central locking system is making sounds, and I told this my service a few months ago. They were going to ask Volvo Turkey for a compensation, as the car was only a few months out of guarantee and I always bring the car to the affiliated service.The affiliated service, by the way, sometimes seems to be not such a good idea, as they forgot the parking headlights on and emptied the battery. They tried to load it and sent me away, but the next day, the car wouldnt start again. So the service came again and loaded it for the second time. But a day later, car would not start again. So I had to bring the car back to the service, and they replaced battery. I was told by somebody working for Bosch that it is not good to load the battery in cars that have the electronic system. But I did not know this at that time. There is also a sound coming from the timing belt, which is not normal for a 2- and a half-year-old car that has done 43.000 km. I asked Volvo Turkey to cover the costs, and I was told that they can only cover 50% of the costs, which I am not willing to accept anymore for following reasons: 1. Why was I not offered this a few months ago when I first told them. 2. I had not only material expenses during the days while car was in service, Ive also lost precious time due to mistakes of the service . 3. Who will guarantee me that nothing else has been affected by the water leakage which is obviously a production mistake.and Ive read on some link that this happens. I am not happy at all to be paying for things that shouldnt occur in a car that is an above-average car.

I’m a Volvo fan and this is my 3rd Volvo, I’ve had a C30 (which I loved), 2015 XC60 T6 (which was solid) and now this thing (2018 XC60 R design) which is definitely the worst. For a car of this price, the ride is just ok - it feels flimsy and almost too light rims so it feels a little more solid when they are on. The finishing is ok but there is way too much hard plastic for a car of this price, the tech works sometimes and the engine is extremely noisy. The tech is the worst part, the windshield wipers sometimes go on sometimes don’t, they sometimes go on very fast when there is hardly any rain and then go on full speed when your stopped or they just don’t come on - this is all on rain sensor mode, the car sensors constantly go off when nothing is around your car. The car fob forgets your presets constantly or doesn’t recognize you, your personal settings just change for no reason, the lift gate for some reason won’t close and lock in the morning only. The sunroof button is so finicky and poorly designed, the rear security cover - same thing. I know I have 22” wheels and the ride would be a little louder but it is so loud! There is quite a bit of wind noise from the doors and the mirrors, the road noise is kind of extreme, when you hit a bump or hole the car bangs! I have had the car in several times for the tech and there is always an update to the hardware but the tech issues above never get solved, I know the service guys are confused and are trying though - it’s not their fault. It’s just the car. My expectations were high when I bought this and have to say I’ll consider BMW first next time.

With only 10,000 miles on our 2015 xc60 T5 Volvo check engine light came on. Took it in. They say just a sensor. Had to order it, come back. Went back, wrong sensors. Said it was safe to drive. Had to order new sensor but had to get approval from Volvo. Said they were not allowed to just replace it. While driving problem got worse with smell of something burning and check coolant light coming on, called service dept. Was told drive it in or tow it in. Had it towed. Was told it could be weeks before knowing anything. Now driving a loaner. Reading other comments on this site the burning odor seems to be a common thread.

We recently ordered a new Volvo V90CC and when it arrived it did not have the option package that we ordered but did have an another, different option package that we did not order or want. Volvo Laval admitted their mistake but could only offer a replacement for delivery in five months. This timing was unworkable for us and, in return for a small discount, we were forced to take the vehicle and pay for the unwanted option package. Volvo Lavals position was we have to make money on every sale. We appealed to Volvo Canada and their response was too bad because you accepted the car. Over the years we have purchased a lot of vehicles, some better than others, but this experience of being forced to pay for options that were the result of the Dealers error is the worst. A very good reason to not deal with Volvo, ever.

Are there any recalls related to headlights for a V70? My mechanic has tried to replace the headlight bulb but they all last about a day. $100 later, I am driving around with one headlight. It seems like this car has had issues from the beginning. My dealer has never been able to find the rattle in the dash. The steering wheel froze up and that cost over $500. And now the dealer tells me I need the whole new headlight part that will cost over $500. Seems like a 7 year old Volvo that has been garaged all its life shouldnt have that many problems.

My cooling van has failed. It wont shut off and is causing my battery to drain all the way down. There was a recall for this problem; but according to the experts, my car, a 2002 Volvo S60, doesnt qualify. Ive read over a dozen blogs about this same problem on Volvos from years other than the 1999-2001 models recalled. It seems to me the problem goes beyond the models Volvo of North America is saying. How many failed cooling systems does it take to admit its a prevalent problem?

I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested the CarFax. I noted that it stated that the transmission was replaced in 5/09 by a Volvo dealership. I felt secure knowing the history of the car. I was hit by a drunk driver and he totaled my car. After the accident, I needed a car that would make me feel safe. That is important, I was afraid to drive after the accident. Also, 2 weeks before my accident, my daughter-in-law was killed in a car accident and left me with my 3 grandchildren. The purchase of this car was to assist me with safely transporting my grandchildren to their different events. I like the fact that it has a 3rd set of seats for the little ones. But I was very sad when the transmission light came on and the car started weaving. After researching on the internet, I found out that what happened to me was not unusual, that many people have been complaining about the same thing. Volvo XC90s from 2003-2005 have an increase incident of transmission failures. I called Volvo of North America and they told me to call a dealership near me. I did and the (Steve) manager of service at Superior Volvo in Missouri said that he would call the regional manager to see if they would do a goodwill repair/replacement since the transmission was just replaced 2 years ago. Steve (manager of service) called me back and said that they could not do a goodwill replacement at this time. I called Volvo of North America back and explained to them what the regional manager had said, that they would not replace the transmission at their expense. The lady at customer service for Volvo of North America said, after contacting (Steve) the service manager, that since the warranty is out, they are not responsible. So I guess if I replace the transmission, I should only expect for the transmission to last for 2 years. Why would I replace it if it is only going to last for 2 years or less? I worked hard to save for this car. I paid cash for this car, no financing, nothing. I thought I was buying a car that me and my grandbabies would feel safe in. I have contacted the Federal Trade Commission and have a reference number if you need it. I have also contacted the consumer protection division of my state. I dont think it is fair to ask me to pay for a part that is defective and the company had always known about this problem. Where is the fairness? Someone told me to sell it to someone else and get my money back. I cant do that. I wouldnt be able to sleep at night.

I love my XC90. Its a 2006 with 61,000 miles. I have always completed scheduled maintenance/inspections on time. Today I was told I need a new transmission and radiator! For $7,000! With only 61,000 miles! This is inexcusable and unacceptable. How could Volvo USA build a car that cost $59,000 to purchase and expect us to pay $7,000 for a new transmission and radiator at 61,000 miles! I have contacted Volvo for a response here. I need some justification and maybe some help paying for the work. I will not stop until I get an answer as to why this could happen to a 6-year-old car that has been taken care of perfectly and with only 61,000 miles! Volvo should be ashamed.

Purchased 2004XC90 from Volvo dealership in Atlanta, Ga. The car was a certified pre-owned Volvo with six year 100k extended warranty. I noticed the lug bolts were changing color and at a dealer service I mentioned to service adviser. He actually made a notation on my service paperwork. The car was under the mileage restriction as well as the time restraint. This car has been maintained to the gills with all services during this time being done at Volvo Dealership(s). People are amazed at the condition of car when we tell them its eleven years old!Volvos solution was to put cheap plastic (chrome-looking) caps over the lug bolts. They provided at no charge. This was the only item on the car that did not look right. This past year, after having numerous problems with cheap caps coming off, getting removed at service and not replaced at either the dealer or National Brand Tire Store, I decided to research after market lug bolts online. I also went to Volvo Dealership to purchase one lug bolt to have as a reference to several aftermarket lugs. I wanted to make sure I was getting same size lugs. Interestingly, the Volvo lug was in a sealed plastic bag with blue writing stating, warranty product or warranty material. I then decided that Volvo should do the right thing. I took all 25 lug bolts off the car and sent them to Volvo in New Jersey. Their consumer service top level regional person after several days decided, unfortunately they could not replace them. The bottom line, as a Volvo consumer, I feel the lug bolts should have been replaced at that service. Since that point in time, I have used an independent shop for both Volvos I own. I was recently talking with a Volvo salesman about potentially buying a new XC60 for my daughter graduating from Ga. Tech in May 2015. Oh well, I can vote with my pocketbook. No new Volvos for this family. Oh by the way, Volvo Cars of North America (or is that CHINA?), Im no longer your CUSTOMER FOR LIFE. Later...

I have a 2015 Platinum XC60 for which I paid a lot extra. It has the leather interior which I thought until just recently was awesome. Has anyone who has a similar car experienced that the leather fabric on the dashboard area below the front window is totally peeling up? I keep my car garaged 99% of the time when it is not being driven and for unknown reasons, the panel below the window is coming apart. The dealer has turned the matter over to Volvo and I am waiting to hear what they will do about it. The dealer said they have never seen this before. The car only has 12,000 miles on it and the upholstery is now shot? I dont get it.

I purchased a 2005 Volvo v70r with 95,000 miles on it. I was nervous about buying an R because they are very high performance but all of my other Volvos (98 v70 t5, 98 s70 t5) were very reliable cars. My other v70 went to 340,000 miles on original engine and transmission. None of my Volvos have ever left me stranded. I have not had any mechanical problems with the R model other than having to replace an air conditioning component, which was about $800 I have heard that some of the older XC90s have had transmission problems so I would probably never buy one. I feel the more expensive parts are worth the quality and value of the car overall. You get what you pay for and I feel very safe driving my car. It handles amazing and I would never drive anything else. I just like driving a heavy well engineered well made cars. Some Volvos are lemons Im sure, but other car makes lemons as well.

I own a 2000 Volvo S80 T6 that had to have a used transmission installed. $2600 after labor. Then my water pump started spraying out water which will be a $1000. The wiring is so complicated. My running light blinks work off and on. My headlights leak water. The sun roof will stop working occasionally. The leather wears quickly. The trunk button stopped working. It dents easy for a Volvo and the CD player screen looks like the first computer screen ever made. Other than that, for 260000 miles, even after the temp redlining, the engine’s been holding steady and the twin turbo makes it a fun ride in comfort and style.